#support
1 messages ยท Page 37 of 1
There's a delete button
in mobile?
As well
k
Hello folks! I wanted to know as to how many entries can we submit for the spring banner contest - #announcements
For the next time, it's on the "Info" tab
ok
Why in google search results it is showing the same old description although I edited and it's been ~ 2 weeks?
Why does it say my bot is in 1 server although it says it has 90 invites in the analytics tab
That's a Google crawler thing, we are not Google hence can't help you.
Invites means clicking on the button to get to the invite page, users can both close the tab or kick the bot.
#auctions-support
Still the bot it self says its in 20 servers
If you mean 1 server count on the bot's page, you have to post the count yourself, Top.gg doesn't get that information for you.
How do you do that then
Using the #topgg-api
Why does it say 1 though I never did anything with it
seems like i should re submit my bot
huh?
resubmitting your bot is trending abuse
Yeah top.gg has no influence over what google indexes
Resubmitting your bot for that could be considered trending abuse, submitting your bot in order to land back up on trending
Yes, but I wanna change the description that's why and if I had to abuse trending I would have re submitted it frequently.
again, it wont change
you have to wait for google to index it again

have you tried?
why does that matter
then how you can say "it won't change"
search how google indexing works
fyi, resubmitting your bot won't change anything and will eventually lead to punishments.
fyi, it changes actually
h?
Transfer the bot to the team, there's support articles for that, which i cant get right now
Check https://support.top.gg
@floral pagoda how long will a bot added to top.gg take. like how long do ya'll usually take.
1-2 weeks
isnt 1-2 weeks super long..
No, that's normal. We hope to see a change in waiting times soon! ;)
who checks the bots?
Our hard working Bot Reviewers
i could help out with tht probably. im online most of the time in discord too.
-apps
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information and to apply!
Is the api still down?
how can i to the thing when someone votes so i get to know
With top.gg api
With "delete" button on your bot page
erorr 404 in invite : https://top.gg/servers/1038528759118168156
Why does it say I have no servers when I try to add one of mine?
Click "Refresh Servers" or use a different browser
Ok that worked thanks! Had to use Chrome instead of edge

Hey I need to get a bot removed from the site so I can add a new one with the same name as the old one will no longer be online
nvm figured it out
hey im unable to vote on any bot/server
it get votes on site
but the vote doesnt count
do you get the vote confirmation message on site? if so, this is down to the bot itself and you'll need to contact them about this.
If you don't get the confirmation on site, try voting on a different browser and it should work
ุงูุณูุงู ุนูููู ู ุญุชุงุฌ ู ุณุงุนุฏู
Verification takes a while :/
Reviewers are volunteers
ุจู ุงุฐุง ุชุญุชุงุฌ ู ุณุงุนุฏุฉุ
So if they want to work here, let them work here.
Um so. I tried dming them, but they have that turned off. What now?
-dms
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
Yes those are all turned on
aswell as the settings on this server?
Mhm
@shell inlet are your dms disabled
nope, they are enabled
idk why it went red but it sent now
hello good afternoon I need a little help I lost my double authenticator and along with it the codes that allowed me to enter my other discord account and I really want to recover it :(someone help
๐๐๐๐
one of attention-wanting usernames. Feel free to change your discord name and I can reset it
-notdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
๐ช๐ช
hihi am i able to set up vote reminders? so i get pinged or dmd whenever i'm able to vote for a bot?
top.gg has a feature within the browser itself, though dont think thats really functional atm
some bots support that itself, otherwise no
oh wait sorry for the ping but is there a link you can send me so i can set up a vote reminder?
like I mentioned, it is not really functional at the moment, but after voting you're able to set a reminder on the site itself
OHH okay thank you for ur help
I have problem applying for bot reviewer
I am 19 but my voice is high and sounds like girl I dont think I would be accepted..
thats probably fine, still feel free to apply nonetheless
votes stuck at 99
https://top.gg/servers/1018982685462515872
It is every day maintenance that will not be finished, or this maintenance
No clue
But my votes are broken
After hitting 99

Kinda feel scammed
-notdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
This isnโt discord support
shows 104
Thanks seems as if it worked
how do i claim my free credits for hitting 100?
-credits
Auctions Credits
What are credits?
- If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
- Donโt know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make.
- You CANNOT โwithdrawโ them for real money.
How does the system work?
- Each month, bot monthly votes reset (midnight UTC).
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you canโt redeem till you actually get 101 votes).
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).
How do I redeem them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire.
How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.
:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.
Wsp
"- These auction credits can be used to pay for any winning bids you may make."
https://api-minecraft.net/โโคต๐๐ณ๐โ๐ใฐโ
๐ฉ๐๐ถ๐ญ๐ญ๐โฐ๐๐๐ฐ๐ ๐ค๐บ๐จ๐กโณ๐ฅโข๐โ๐ช
I assume it dosnt show in my wallet?
Did not fully read the message
"- These auction credits can be used to pay for any winning bids you may make."
i just asked about a qoute in the embed
How do I redeem them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire.
"end of the month"
One of my Admins isn't able to edit the server profile on Top.gg, is there something I'm missing?
Anyone?
<@&817055174613794826>
nah fr i was just tryna vote rn
Site is down stuff!
cc @floral pagoda
sorry for ping, just making sure devs are aware
Is the site down again?
yes
do you guys know when the site will be back up by chance?
no
Nooooo not again.
i get the confirmation on site
what about voting for servers
none of the votes are logging
oh wait site isnt logging my votes
when i refreshed
it is back to this
and then again
it didnt log my votes
when i refreshed can vote again
i can
We get the 15$ vote credits on first 101 monthly votes or first 101 total votes?
Hello!, I wanted to ask you if it was possible to change the name of my bot since I want to remove that "[BETA]" in the name, is it possible?
Try from different browser
-credits
Auctions Credits
What are credits?
- If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
- Donโt know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make.
- You CANNOT โwithdrawโ them for real money.
How does the system work?
- Each month, bot monthly votes reset (midnight UTC).
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you canโt redeem till you actually get 101 votes).
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).
How do I redeem them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire.
How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.
:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.
Did you changed botโs name from devs portal?
yes but on the page follow that name
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
it didn't work :/
oooh it's fixed :)

thx
same
rip streaks
Isn't gateway the domain?
Thanks for reporting, seems like site is slow/down right now. Will make team aware of it. Thanks
site not sending any thing
to show
means site down
๐ข
the site in down
since yesterday
It was working fine till now(20mins ago), and yesterdayโs issue was different
website dead?
Site is down rn and devs are aware of this issue, please be patient they are working on it as we speak. Thanks
Sites been going down a lot recently, have they figured out y?
what's the avg waiting time for bot reviewals atm?
Up to 2 weeks and more
-support
This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
read error
Fixed โฆ
Are these frequent outages possibly due to ddos attacks?
Can I complain against a bot?
Wich one?
Just report this bot on page with "report" button
Explain what the problem is and the administration will look at it
How do I login on vote page? Says I have to be logged in to vote, but doesn't offer the ability
the button that says 'login to vote'
https://i.imgur.com/OmJrq8O.png
Or "return home" and click login in the top right
?
press the ๐ค on the top right 1st button and login
It doesn't give the option. Lol
What browser is it?
try another browser if u dont have the option
Ok. Thank you
Login
how
I've also been having trouble with voting
For kurata Im not getting tickets even though I've voted countless times
Karuta not giving tickets isn't a Topgg issue. Once the vote goes through, Topgg has done it's part.
If you can vote multiple times however, there's a chance you're cloudflare banned or having browser issues. Try another browser, relog, etc.
What is cloudfare banned?
If you made too many requests to the site, i.e refreshing too many times, changing pages too quickly etc.
If what I said above doesn't work, just give it an hour
its been 3-5 hrs :/
Have you sent the number of servers your bot is on via API?
Oops I totally forgot about that haha. One more thing, Bot's Profile Picture is not showing up correctly on the bot page.
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
๐ซถ
already done that a couple of times now
Aerial Ace is a poketwo helper bot and pokedex. Log battles, view leaderboard, register shinies and more.
This one
Well, make sure u do step 2 and wait
I don't see any logs of you editing your bot?
Please read the full embed !
ah one sec
People always stop reading after the first bullet point, even the large image has a red box around Edit 
Thanks ^^
yep
Whoop
appreciate the quick response <3

Ok one last thing. How do you display html instead of normal text in the bot description. I have seen some bots do that
-htmldesc
You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.
Just start using html and it'll work as normal 
Reading #rules-and-info and moving to #general for random conversations time.
dont mind the free spotify
okie
what's the api endpoint for posting server count and shard count?
Hi everyone. Is there a bot capable of doing this:
Opening a channel every day at the same time and closing it every day at the same time.
It's a bit like having a store with business hours.
People would be able to talk in the channel only during certain hours.
Thx
This is not related to top.gg
But there are plenty of bots that have lockdown in their commands, but unfortunately only manual and not automatic
Or you can take away users' permissions to read/write a given channel at given hours and then give them back
You can do it yourself or write a bot that would do it. Unfortunately, I don't know any bot that would do this because it's a very specific function for specific types of servers
Thank you very much for your answer !
Yes, it is a very specific request..
Wait a second
I found one bot that apparently offers something like this but I totally don't know if it will work and so on. If something doesn't work for you, they have always support server
Oh !! I'll check , thank you for investigating ๐
You're welcome. Anyway, the s. prefix seems to be broken and the bot mention works as prefix
Good luck and I hope it works as it should
how can I update my bot's avatar on its page?
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Make sure to do step two :)
ty!
hi my bot got declined for a command named dm saying that everyone can send a dm to somone but today when i checked i didn t have permission
so if i could talk to a reviewer about this
if you read decline reason fully it states other things too, but if you still think it was false decline feel free to dm reviewer @carmine belfry
oh sorry i only saw this
one moment
but i don t understand the bot only dms users from the ban tempban mute kick and dm command other bots don t have this restriction
https://i.imgur.com/UApFmS3.png again feel free to dm if you think it's false decline
ok thanks for confirming
Use "delete" button on your bot page
And no cannot be replaced
i get this error constantly 
what browser are you using
-upto
When will my bot be reviewed?
Currently our average bot reviewal times are around two weeks or more.
Because of this โ and because some bots take longer to review than others due to their features โ we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
np
a
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
Fill out everything needed and wait
But why?
How can I get info if someone voted for my bot (webhook, etc)
how much time is it taking for bot to get verified these days?
9-10 days but can go more low or high no exact eta. so i would say 2 weeks
14 days xD
tnx
Hi there, I updated the name of my bot, yet the image and the name on top.gg aren't updating
https://top.gg/bot/506186003816513538
The Ultimate No-Paywall & Featureful Leveling Bot. Powerful Utility and Automation for your Best Discord Server!
Click "refresh data", then "edit" and "save"
Here's a guide for that
are you directly on top.gg or on a bot/server?
because I definitely cant reproduce it
If i were to edit the bot's PFP. would that extend the approval time?
it wont no
My bot portal still says 1-2 weeks but i submitted it around 3 weeks ago
-upto
When will my bot be reviewed?
Currently our average bot reviewal times are around two weeks or more.
Because of this โ and because some bots take longer to review than others due to their features โ we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
two weeks or more
Ok
Hey, does anyone know why I can find a bot by the tag I added to the description but not by language? ๐ณ
In description? Are you referring to the categories?
Or literally in the description text
yes, im sorry, i meant category ๐
so i can find him from by category tag but not by language ๐ฆ
hello im having issue registering our server into the website it just keeps loading but nothing happens
i tryed to reload the page nothing helps

Are you the owner trying to add it or an administrator
yes im the owner
Try a different browser then
il give it a try then
And doing it with an account that is the user with the ownership?
yep with this account
il try Opera GX 
Opera GX is known to cause various errors, same for Brave
You probably mean Chrome, try with Edge or similar
yeah that
Try logging out and back in
did that as well 
server id?
i think it works now i used Edge 
little confused after seeing a server that has the same description and name as our server on different website similiar to top.gg with just 2 members
but yeah it works now thanks for help
Hello!
Every so often for the past few weeks I have been trying to re-add my community server to Top.gg, but every single time, the website prompts me to invite the bot.
The bot is in the server, and it won't let me save my advertisement to post on the website because of this error.
If it helps at all, my server ID is
708087823017967679
Hey I got a server transfared to my account but I cant edit it through the webinteface.
I said I should contact via email but I thought Ill try it here first, might be faster.
Did you actually click "Invite" or just left the page? Make sure you go through this step, also if the bot is already in your server
What's the actual problem here? Did the old owner give you permission on the site to edit the page?
I clicked invite, it took me to the "add bot to server // add authenticator code" page
He have to give me permissions through the site? Isnt that automaticly done?
The moment @floral pagoda realizesed that both answered at the same time and are now waiting for an answer:
Nope, the bot doesnโt track owner changes within Discord
Kick the bot from the sever and try again, maybe it needs this
Oh maaaan, I dont know if he is able to do all these permissions stuff, could you change?
Is that possible?
I canโt do that. It may be the best thing to delete the team from the site, add back the server and you then create a new team
What do you mean by team?
Oh, thought you were talking about a team. In this case you may ask the old owner to delete the server so that you can add it back with your account
ISNT THAT CHANGEABLE?
Soryy ๐
But we can delet rn
As mentioned: No, we canโt change the owner of a server on the page
Alright ty Dominik great helpin stay straight
i am voting to abot
my vote is not registering in top.gg
when i refresh the page it gives me to vote again
yoo I need some help
on my listing
https://top.gg/bot/1082401009206308945
my iframes have scrollbars, is there anyway to get rid of that?
add css overflow-x: hidden; to your iframe
also #development
Click "refresh data", then "edit" and "save"
where is that?
On your bot's page
Np
Hello, I have a question, if I want to add my bot to top.gg but there is already a bot that has the same name, but that this bot is down and abandoned, is it possible?
You can submit bots with same names, as long as the bots name is common
and isnt trademarked, though thats something for discord to handle
And also not the intend being to impersonate
OK thanks you!
hey, I added my server, setup everything and added the bot to my server
but on the server listing, it still shows no logo and it says 160+ members and the "top discord bots in the server" are all wrong
all the info is like
from when i was at 160+ members
how do i update the info? the bot is added in my server
ensure the bot is still in the server
yeah i just added it
okay
that should force-update it
@cerulean ember my bot isn't a clone of any bot what so ever idk why you declined it with that reason
reach out to them in direct messages
2 questions
hope u remember my past issue, can now i abled my image generation command in all channels?
and second question what i need to appear at trending neW?
trending new applies to bots that are newly submitted
like mine?
theres other factors that I cant really tell
you mean allowing nsfw content in non nsfw channels after approval? no
i have filters!
and i improved them a lot
if these actually work now and do not send nsfw content in non-nsfw channels, then yes thats fine
and are ugoing to do like checks every day
to see if my filters work ?
i suppose no
you should add a button to make it report any nsfw content
Users can report your bot
just incase the filters dont work
no
not one you can withdraw, thats money only usable in auctions
how can i see if i have or no๐
-credits
Auctions Credits
What are credits?
- If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
- Donโt know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make.
- You CANNOT โwithdrawโ them for real money.
How does the system work?
- Each month, bot monthly votes reset (midnight UTC).
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you canโt redeem till you actually get 101 votes).
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).
How do I redeem them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire.
How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.
:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.
web down?
same issue, yeah
seems like that, will see if its up automatically or else i will inform devs about it.
same
^
it is
see above
Oh
Why is site dying so much lately :\
Site ๐
I have also that problem
I also have the same problem
yes we're aware
Any solution?
no eta
So what we do now ?
Wait
yes wait
@sturdy swan
i am stupid sry
also probably good to add a failsafe about it
Hey, fellow people.
Any idea why?
I fail getting the response and yeah, is it down or maintenance?
read above
it is down
is there and endpoint to see the statusยฟ
because until the request got time out
the latency increases a lot
https://top.gg/api returns generic data you can use to check the status
though dont rely on reachability regarding endpoints on top.gg, best is to code in a timeout within your mechanics to avoid your bot crashing due to downtimes
just set a timeout to max 5-10 seconds
requests should generally be instant, up to maybe 5 seconds
depends on your servers location and what connection speed your server has
Unable to open site
Yes we're aware, please be patient
Hm ok ๐
same question
no lol
what is the reason for the downtimes?
Ok out side that talk came that why asked
if i made a bot and it got denied and im gonna resubmit is there anyway to access the description i had on there before?
no, the description gets lost after a decline, ensure to keep a backup of it
How come I can't login?
Me either
Same, i cant login
you will not get a response by 4 days
then?
when we decide that we need more bot reviewers you'll get a response from the community managers
;-;
If you do not receive any answer within 12 - 24 weeks and the apps were refreshed, you likely did not make it
being patient is important
there're only 4 bot reviewers
theres 20, moderators and bot reviewers being the ones to work in queue
as moderators are bot reviewers aswell
We still appreciate any help so the apps will be looked at, just be patient
Patience is a virtue
So my bot got declined because the reviewer didn't use the autocomplete? :\
If you're referring to the recent decline, no there was nothing provided in the highlight autocomplete iirc that was
So I had no clue what it was asking me for, I have also waited with reviewing your bot to ensure a game being in progress
Huh weird, it's working still on my test servers. I'll add an error to the user...
Ah found the issue, thanks
would suggest to refresh the site
otherwise check if you're using any extensions that could interfere
already refresh page
could you paste the bot id in here?
ok
๐
Server is down
Yep
hello is it normal that i can't find my server that i listed on the website yesterday? i do see that i have it listed on my profile and it is listed as public , people can vote but when i try searching name or even by tags its not there 
Give it 2-3 days to have it indexed by the name
okey thank you
Heyโบ๏ธ, How comes my discord bots profile picture isnt uploaded to top.gg website? It has the standard noimg picture.
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Ty
my bot got declined for some emoji and i removed them should i refill the whole form again?
aight ty
FYI we do not moderate that, if bot violates our guidelines feel free to report via site
-guidelines
Thnx man
when i am editing my bot page
^
why when i search for my bot it appears in the list really down when it has 59k servers and 1.6k votes?
1.7*
i ask to know if i need to make something
The ownership of the discode bot has been changed, so I would like to get help.
As the owner of MoraBot, I transferred my account.
Formerly: ์ด#6410 (939349343431954462)
Current: Koz#6907 (1045323866182008832)
Transferred to .
About Bot
Tag: Mora#3584
ID: 997732210327179344
I need a hulk bot dev to get in contact with me please, questions regarding my server.
Sure, feel free to reach out to me and we'll do it in half an hour
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Where should I inquire about transferring ownership of the bot?
any answer?ยฟ
We dont decline bots that are open source, we decline bots that are using someone else's open source code that is unmodified
If you do find a bot that is indeed a clone, feel free to report it
Note that we consider clones fine if they have been modified to an acceptable level, such as adding commands that are not already present
Aswell as providing which clone the bot is using, as that helps us with the reporting process
Hey, maybe I don't understand but what should I use to make the text bold in Long Description? I tried with *text*, but it doesn't work ๐ฆ
that should work, are you using it within html perhaps?
Where are you using it within your description
keep in mind that the preview feature is not functional at the moment, causing older versions of your description to show up
so saving, then viewing your bot page is what you'd need to do now
I saved the new settings but when I looked at the page it wasn't there. I didn't use Preview so I thought everything would be fine ๐ฆ
//uhm, i'm sorry for causing a problem, I don't know why but only when I turned off and then again on Dark mode it fixed itself ๐
weird
well when I check
it seems to be down since yesterday?
nope, has worked earlier today
cc @cobalt sleet you never updated the last message in #site-status
seems to have recovered again
hello, i was trying to remove my bot from the site but it said there was an error processing the req
is it 608768067354230805 / shroomy?
yep
If you want to, I can delete it on your behalf
yea please do
Yup done!
ty!
Hey! How does the bot approval process work? I submitted a bot on the 7th March - I can see bots submitted after this date have been approved/declined
Just checking if itโs possible the application could have been missed
perfect question - https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works
Why does my bot page say it's "not yet approved"? When you submit your bot, we have a team of volunteers who review your bot to ensure quality and coherence with our guidelines. This process typically takes 1 to 2 weeks or more, but could vary b...
Great thanks, is there anyone I can request an update from? The guide says bots are reviewed In chronological order and thereโs bots which was submitted after my submission that have been reviewed
Read #support message on why some bots might've been reviewed before yours, even though they've been submitted after yours
Thanks - appreciate the fast responses
You click on it, write down one or two keywords usually and press enter. You will then see bots/servers related to the keywords you've entered - just like any search bar on any website.
I guess he means it's not working as it should
Doubt, otherwise they'd know how it 'should' work but could be possible
Results are filtered by votes for bots and for servers by their verified/partnered status, member count and votes
Can I use Prefixs like ?help If my bot got verifed ?
on DIscord bot JS
yes, your bot can use any prefix if you want to put it on topgg
I mean
after it verified
If the bot reach more then 10 Servers
Not a question for this channel
i have left this server by mistake. how can i get my <@&265125253443878912> role back now? (i have 2 live bots on top.gg)
Gave it to you 
ty :D
Not really, it can always be removed if the app is deleted or if it breaks top.gg guidelines
Do I get a notification when my bot is accepted/denied?
-notified
Bot Review Notifications
If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
:bulb: Please make sure you have your DMs activated for this server.
My old servers from 2 years ago still show up.. and I can't add my new server
Press refresh, logout and login
I did that
Refresh in the sense of "the refresh servers" icon
The old servers showing up depends on when you first used top.gg, thats a bug
I pressed that, however nothing happened 
Whats the server id
1038508436779966464
^ the new server I'm trying to advertise on topgg
Server is already on top.gg: https://top.gg/servers/1038508436779966464
DisTree | Peer Support | Join now!
Seems to have been added by someone else
Try going to /edit on that page
Then the bot has been kicked and isn't able to tell who the current owner is
https://top.gg/servers/invite and try again
Oh thanks it worked
I tied to edit the info, but when I refresh the page nothing is changed
And I even clicked the save button multiple times to be sure
No error
At this point I think it's the best to just delete the account and remake one?
Idk
Seeing an error, remove your splash image
It is marked as red
Deleting your account doesnt change anything
Background url*
Hi! Iโm not sure how Iโm supposed to redeem the vote credits from here?
Who should I contact about issues like this?
When I'm in the team that the bot is under.
They will be claimable at the start of the next month, you will see a button to claim
Your bot @grim sparrow was declined by reviewer cosmic.
Reason: Your bot's help command requires permission to work. Your help command should be able to function without this permission.
If you would like to dispute your decline, please DM cosmic.
My bot was rejected for this reason, but the help menu was only asking for embed link permission. because the help menu is embed.
Please examine more carefully.
such confusion arose probably due to the language difference.
@pliant mauve
shoot me a dm
Can't we like have more than 1 webhook connected to the bot?
Thats not possible no
You can create your own webhook using code that triggers 2 webhooks once one comes in
Though generally better to have it in one, or perhaps webhook - handling unrelated to your bot
Is it intended that the website is spamming me with notifications when I can vote for a bot again
Can anyone help me where can I find my bot api key ?
Bot Page > Edit > Webhook
Hey I did bid on music slot 1 last week its not being promoted why ?
If you're not getting the impressions you paid for, the rest will be refunded
When will it get refunded
I can't bid for this week if I didn't get the refund
I waited for 6 days
Yeah the refund will happen once the current cycle ends
Likely shortly before auctions closes
So if I bid for the current auction and can I pay again with refund ?
Wouldn't count on it, best is to wait for the next auction, unless you get the refund before that
Only bid what you have
Alright thanks
Are you an administrator trying to add the server of the actual owner of the server?
referring to the ownership status of your server
id?
of the server
seems to have been recently deleted
is the owner able to visit https://top.gg/servers/322455878336905216/edit
then they should fill everything out on that /edit page and go from there
also, servers may take some time to index in search
Hi hi, I was told by email to reach out to a moderator for any further help with my issue.
2-3 days, up to a week
my server is stuck on 7 votes
It shows me one vote on your server

hm what should i do then?
thats caching
also here it shows the old server
Because of the hosting Reason i am dowing my bot for 3-4hrs should i take any permission
my bot had like 4 months of downtime I don't think it matters a whole lot
Ohh really thnx for telling
you don't have to but make sure it's online unlike what the above user said, if someone invites the bot to their server they shouldn't be disappointed
Ok sir can I down it now just 4-5hrs if more than i will inform please ๐ฅบ
And my bot reched 100servers
no need to inform
my bot never got added to a server to begin with during the downtime anyways so I guess that's fair 
Thnx i am new to top.gg that why asked
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
๐ฆ
i do it 5 times
read the full message
do i really have to wait 2 more weeks? just a problem due to language difference. If the reviewer had used translation, they would have realized that my bot was already only asking for embed link permission.
but didn't any change
a k
thats a permission provided on the server by default
Sorry, use external emoji, because there are emojis in the help menu.
it was already in the message
still provided by default
Why does my bot page say it's "not yet approved"? When you submit your bot, we have a team of volunteers who review your bot to ensure quality and coherence with our guidelines. This process typically takes 1 to 2 weeks or more, but could vary b...
cosmic said use external emoji permission told me is not on that server and i have to apply again and wait 2 weeks
if it was, my bot wouldn't say I need use external emoji permission anyway
'embedlinks' 'externalemojis' My bot doesn't want any permissions other than these two permissions, if they were, that command could have been used anyway.
yep both provided
that's impossible, are you sure those two are on while my bot is review?
how
yup, the everyone role is the base-role
any permission set to that has every user and every bot
When I look at the logs for my bot, it says it doesn't have any permissions on server it was already added to.
what does your bot do
it has no permissions while using the command
The reason why my bot was rejected is because it asks for permission to the help menu.
if it was a help command that is paginated and using emojis to paginate, keep in mind that the bots on the server do actually not get MANAGE_REACTIONS
.
yeah then the decline is correct
dm them
there are only 2 permissions it wants, if they were, my help command would work anyway.
Ask why your bot was declined, ask for elaboration (such as providing proof that your bot is not botghost)
Are you using a library that handles your pagination?
I did not understand anything
You're doing pagination correct?
such as being able to go through multiple pages of your help command
as you mentioned "use external emojis" and "embed links"
it does this with buttons not reactions if it did it with reactions I would ask for manage reactions permission
And your bot does nothing with reactions within the help command
yes no reactions
then its an issue within your bot, the verification center has both permissions you've mentioned set by default
are these removed by the bot upon clicking?
I'm pretty sure there's nothing wrong with my bot, it's totally a problem with your validation server.
by the bot*
No
Are you 100% sure
the verification center has the roles set correctly
cant help otherwise, as both permissions are set
yes I'm sure. I already had my bot on top.gg. I just changed the application, the codes is exactly the same
This is impossible because all other bots are normally accepted and also probably require embedded links
Your bots message response:
I must have Embed Link and Use External Emoji permissions to use this command.
yes i need these two permissions
These 2 permissions are set by default
if there were these 2 permissions wouldn't give this error
Yup these were set, your bot seems to have thought they dont exist
its an issue related to your bot, nothing else to do there
ensure you're checking the everyone permissions and not the bots highest role
Hello can anyone please tell me how can I edit my bot description ๐
On your bot page, you should be able to use the edit button to edit
I have given only those 2 permissions for everyone at the moment and my bot works fine.
so it's impossible for him to say I need permission even though he has those permissions
Feel free to reach out to a community manager, I can see how your bot was tested, these permissions are set on the vc by default, nothing else to do there
I really don't understand, it's ridiculous. I'm pretty sure those 2 permissions are turned off while my bot is inspected.
refer to the screenshots provided above, the permissions are set by default, nor have there been any recent changes in the everyone role
it works fine when I open the same permissions on my own server and 2 other servers and test the help menu
what should i do about it?
the permissions are set correctly on our server
its either your bot or discord having a hiccup
if it was botghost it had say under him
I understand. I'll just wait another 2 weeks and it will be confirmed
because it was probably a problem with your discord or your server, i'm sure it's ok now
@sturdy swan you were asked to dm the reviewer for more information. I would recommend you do that, Aurel didn't review your bot so he can only give you the information we have.
If you believe the reviewing of your bot was flawed due to human error, you can contact a Community Manager such as Dominik.
The setup of all our bot reviewal are the same, thus Aurel's messages have been right above^
reach out to them
i dm him
cosmic just tells me to wait 2 more weeks.
this is our last message
@sturdy swan Please refer to the following article: https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works
We clearly state which permissions each bot gets and don't "turn" them off .
Your bot required "External Emojis" and something else I was not able to decipher (Connect to something?). This is not needed for a help command in order to work
Why does my bot page say it's "not yet approved"? When you submit your bot, we have a team of volunteers who review your bot to ensure quality and coherence with our guidelines. This process typically takes 1 to 2 weeks or more, but could vary b...
Then I recommend you wait 2 more weeks
Looking in #logs the waiting time is a lot less right now
Is the use external emoji permission turned open on the test server?
Read the article. The permissions every bot gets are:
You are probably checking if one permission is missing and then give out both things 
I really don't know, if those 2 permissions were open, the bot wouldn't need them.
Anyway
in 2 weeks will be confirmed normally
they are by default
I know we repeated the same things 10 times ๐
Of course it's not my fault, I didn't change anything in the codes and my bot now has an uptime of 4 days. will be confirmed in the next review without any problems? whose fault do you think this is
๐
okay
it means he didn't give those permissions
no it never happened
but my bot was absurdly denied, if it had the permissions it requested it wouldn't have been denied
and it's not my fault
No point in stretching this matter long. Please avoid discussing here.
You were told what to do, and you already reached out to Dominik.
yes I was told that I just have to wait, the next reviewer will approve my bot anyway, without making any changes to my bot. this is entirely your fault.
Anyway. I'm tired now
Last warning, please. 
@pliant mauve bro pls go dm mann
please wait up to 24 hours, we are volunteers
Hallo
hey i was wondering why i keep getting "Your application is not public" when it is
@pliant mauve still dont take my dm so can anybody else?
As I've said
be
patient
at least 24 hours
If you have dmed them, wait 24 hours at LEAST, then give them another heads up in dms
I used to like top.gg but then I tried re-adding a server and I can't
I have tried 10 times
whenever I press add server it goes back to step two
I am struggling so much to contain my anger
every time I have to add 10 tags
fill in the descriptions
I have wasted an hour at least
this is rediculous
you have recently deleted it, which might've caused that
go to https://top.gg/servers/823959191894491206/edit and fill everything out
Hello
A mod can edit the bot name in my topgg page?
https://top.gg/bot/1084187522332119111
Easy embed builder to Builder
please
@valid bolt try this
the page can't be found
ensure the bot is added to the server: https://top.gg/servers/invite
I can't edit the name, no option for this
You edit it on Discord Developers
Then click "refresh data", "edit" and "save"
This allows the site to take the newly set name and change it to top.gg
oh thanks you
You're welcome
Hello !
My bot has been added recently on top.gg and i have a question.
How can we make it more searchable ?
Currently it is at the very bottom when we search his main game but some bots without rating, without vote are above. (also bots who not support this game)
Sorry for my english
it is
it has been for a year
but today I came to check on the server page because we never got a member from the website
and it said 404(not found)
apparently meaning the server wasn't registered
kick the bot and re-invite it
then re-visit the page I mentioned, with the /edit
then fill everything out
because you deleted it just recently
it was before I deleted it
but thx
@long ferry it still doesn't work
you have deleted it again
fill everything out from here
do not go through the add server flow
that is not needed
seems to still be empty
yeah
lemme do it for you, one sec
https://top.gg/servers/823959191894491206 works fine on my end
try editing through there now
you have the permission?
you are an admin?
I am a moderator
I can make changes on bot pages, which you should've been too through the /edit page
it stillllll doesn'ttttt workkkkkkkk
whyyyyyyy
What does not work
I press save
when I edit it
not the optional ones
that all the requires fields are filled out
but there were no errors
screenshot what you've typed in, right after pressing save
what parts do you want to see
does a message like this appear on the top?
no
thats what I mean
when I press submit it always goes to step two
it's as if the link in the button is wrong
As I've mentioned, do not do it through the add server, fill everything out on /edit
https://top.gg/servers/823959191894491206/edit on this page
cant reproduce what you're seeing then
so I could add it
do you have any idea what is happening?
the preview works just fine
Are you able to like, screencap what you're seeing
when I add the server?
or edit it
when you edit through this
yes
I do have the /edit
on the end of the link
screencap what you're able to see
and pressing "Save Changes" brings what up?
just to be clear,
pressing "Save changes" does that?
yes
when I press "Save Changes"
nothing happens
and do not get something like this?
nope
Cant really help then, try again later
wait
I saw something
I only just noticed this
bc of the animation
but nothing is red
do you see ANY fields with errors
the long one?
yes
it should've told you an error
apparently it doesn't error at all for me
could you re-add your description again, accidentally overridden it
@proper parcel
I realized
how to delete a discord on the site
type "DELETE"
ensure to properly type "DELETE"
the wastebin on the right should then unlock
no spaces in the end, fully type it out
yes ๐
would suggest trying it later
Hi
Im currently waiting for a review of my Bot called Yo BOT
In this Moment i have a bug Whit One of my commands
I use Bot Ghost and the command Is not opening
So BotGhost Is helping me to solve this
If It gets reviewed does It count?
I have screenshot of It's fuction and when the command Is working again you can Try that command too




yeah give it 30 minutes or so