support

[sturdy swan]

A bot

Nonetheless absolutely unrelated to Top.gg - so ask in #development please

No need to delete your messages to make me look like talking alone and spamming/flooding @vocal bolt...

[long ferry]

lol

[ancient yarrow]

I am stuck here when trying to submit my discord bot support server. Anyone seeing that too?

[long ferry]

are you trying to add your server as a non owner account? aka for example an administrator instead of the user with the ownership?

[ancient yarrow]

Nope, I am the owner it!

[worldly mica]

Uh when will be my bot be live I submitted my bot 2-4 days ago..

[sturdy swan]

Reviewal takes up to 2 weeks, please be patient

[worldly mica]

ok

but there are any reviewers that are free at this time?

Just asking

[sturdy swan]

That doesn't matter, there's a queue

[worldly mica]

okk

[gloomy shell]

go to your profile (https://top.gg/user/me) and find your server, click "edit" and then fill out the information there and hit save. that should work properly

[swift pilot]

Hi

I dm Enigma and he doesn’t reply my messages

@sturdy swan

Bro that was from replit not me
(kill 1)

[long ferry]

Your bot was declined not even half an hour ago, be patient and wait for a response

[sturdy swan]

Wait up to 48 hours ^^

[swift pilot]

Ok , sorry for the mention (:

[dusk drum]

How can i edit my comment on a bot?

[floral pagoda]

You can’t

[dusk drum]

Lol

Alr ty

[sturdy swan]

If a review is against the guidelines you can report it

[dusk drum]

Its my review

[sturdy swan]

You can ask a moderator to delete your review in DMs and then review it again

[finite scarab]

Hi. If I wanted to express my opinion about an ad shown on the site (in that I think it's gross and should be excluded/whoever is paying for it should be denied from continuing to show them), how might I do that?

[floral pagoda]

That’s something for @cobalt sleet or @gloomy shell

[gloomy shell]

Send an email to [e-mail] with the link of the advertisement

or submit a ticket directly at https://support.top.gg

[finite scarab]

Uuuh I opened it in the Discord browser and that's now been cleared out since I'm back in actual Discord and not the built in browser.

But I will attempt to do this, thank you! @floral pagoda @gloomy shell

[gloomy shell]

No worries! thank you

[tulip jungle]

where's the login thing

[cobalt sleet]

Try clearing your cache or use Chrome if you aren't already

[tulip jungle]

oh I'm supposed to use chrome? Because I use BraveBrowser and it worked today mornig

[sturdy swan]

Brave is known to cause issues and should not be used

Same for Opera GX

[tulip jungle]

oh man but it's the best browser no 🧢
alright then i'll use chrome

other question, how long will it take to get my bot verified? I know you guys have a lot to do but only an approximate time

[sturdy swan]

Up to 2 weeks

Though I'd say it's around a week or less right now

[tulip jungle]

I hope

[silver wigeon]

Can bdfd bot be accepted?

[sturdy swan]

Yep

[gloomy shell]

As long as youve written some commands yourself, yep

[sturdy swan]

As long as it follows the guidelines, it's all fine

[tulip jungle]

If my bot gets a 100 votes, will I get the $15 in voting credits on my account or will I only be able to spend them for the bot, which achieved the 100 votes?

[long ferry]

you can use the credits entirely on auctions, so you can also spend it on a different bot or a server

[tulip jungle]

Alright thanks

if for example I'd buy this, how long would my bot be on the front page and where exactly can I get more information about the duration & more of the auctions

[sturdy swan]

#auctions-faq & #auctions-support

[tulip jungle]

oh sorry didn't see that lmao

[slim hawk]

guys i have a question

[sturdy swan]

#development

[sly dock]

What is this supposed to be if the bot uses slash commands? Like an example command?

[gloomy shell]

You can put / or slash commands

[sly dock]

Cheers

[glacial trout]

Am not able to post comments

[floral pagoda]

Reviews on a bot/server page?

[split vine]

Hey, I believe this comment on my bot may break Top.gg’s reviewing guidelines? Their comment translate to 'nothing good.' I can’t seem to reply nor delete this comment and I’m looking for some constructive criticism rather than just blatant rude comments towards my bot. If anyone can help, please reply to me. Thanks!

[long ferry]

review does not violate our guidelines

[split vine]

Is there any way I can reply to the review?

[sturdy swan]

Currently not due to a bug, no ETA

[split vine]

Alright. Well, I don’t see how this comment is considered helpful to me (the developer) or any other user browsing my bot. Anyways, thank you!

[ivory moth]

Does editing the bot's info reset it's index in the queue of being reviewed?

[sturdy swan]

Nope

[ivory moth]

Alright thanks

[mild radish]

Hello guys

[sturdy swan]

Please use this channel if you need support, otherwise use #general

[glacial trout]

I am not able to post review

[sturdy swan]

^ bot or server page?

[glacial trout]

Bot

[long ferry]

could you explain more of your issue, as we cant help much with that little information:

• what are the steps to reproduce
• have you done anything in particular before that
• are you 1: the owner or 2: a team member or 3: neither
• what exactly tells you you cant? Do you get an error message?
• are you using VPNs or Extensions that might interfere with reviewing?
• browser

[glacial trout]

am using chrome browser there is no error and not using vpn, i gave the bot 5 star and comment:"Goood Bot i voted", then i clicked post review but it wasn't working

[sudden grotto]

gm

[sturdy swan]

@zinc oracle you know who that is

[cobalt sleet]

-m @sudden grotto 14d Please stop spamming "gm" in #support. That is not the place to chat. Please chat in #general. This is your final warning.

[cerulean fulcrum]

Mac#8888 muted qingyang#2455 for 13 days, 23 hours and 59 minutes. Reason: Please stop spamming "gm" in #support. That is not the place to chat. Please chat in #general. This is your final warning.

[vernal wind]

i was just wondering, if my bot's avatar has been changed, when will the new avatar be displayed on my bot's top.gg page?

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[vernal wind]

i thought i already did thoose steps, but doing them again worked! thanks.

[candid otter]

On top.gg when I click add server it won't show my server. How do I fix this??

[floral pagoda]

You can try a different browser or refresh the page/click the "Refresh Servers" button. Also make sure that you are the owner of the server(s)

[candid otter]

I am the owner, I did click refresh also

Oh, it just popped up lol

[lament sun]

how to i change bot profile pic becuase now its showing A in picture

[zinc oracle]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[lament sun]

i refreshed but didn't change

[zinc oracle]

Did you do step 2?

[lament sun]

yrs

yes

[supple mica]

No you didn't, last time you edited your bot was 40 minutes ago:

Boom I clicked edit, then save, like step 2 in the embed says, and not your bot profile pic shows up.

Be more careful reading the embed next time

[lament sun]

yes finally

[lament sun]

i chenged now bot avatar and refreshed again and now show avatar

[supple mica]

You need to click the edit button and click save, like the embed says to make sure it goes through. https://i.imgur.com/aCLKKAe.png

[lament sun]

thank you for helping me

@supple mica

[supple mica]

No worries, anytime.

[clear onyx]

Good afternoon!

A friend setup a server they own on Top.gg not too long ago. I'm an Administrator for said server, but cannot manage the server on the website. How can he add me to the server?

[next kestrel]

-team

[cerulean fulcrum]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[strange rock]

C

[sturdy swan]

Need help for something?

[strange rock]

Where can I see the credit?

[sturdy swan]

Your credits are available at https://auctions.top.gg and you can view your vote credits on your bot's page when you click "Edit" and then "Votes"

[strange rock]

Thx bro

[west ember]

how much time takes new bots to appear on the the page "new bots"?

[sturdy swan]

Can take up to 3 days, not all bots go there though - as it says these are the "Trending New Bots"

[west ember]

oh, understand, thanks

[sturdy swan]

can i get the bot dev role? my bot is verified on top.gg

[cerulean ember]

i gave you role

[sturdy swan]

gg

[fierce cairn]

how long does it in average take to refresh my bots name and profilepicture?

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

Once that is done, should be instant

Otherwise give it up to an hour

[fierce cairn]

ok thanks

i thought it would do that automatically

[idle forge]

One message removed from a suspended account.

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[idle forge]

One message removed from a suspended account.

One message removed from a suspended account.

[sturdy swan]

The response is above

[idle forge]

One message removed from a suspended account.

[sturdy swan]

Use HTML..

[idle forge]

One message removed from a suspended account.

[zinc oracle]

bot Id?

[idle forge]

One message removed from a suspended account.

[zinc oracle]

I dont see it in your long description

[idle forge]

One message removed from a suspended account.

[zinc oracle]

preview may not load new images, youll need to save and view it

[sturdy swan]

Preview is known to be somewhat broken, shouldn't rely on it

[idle forge]

One message removed from a suspended account.

[sturdy swan]

You can suggest such things at https://feedback.top.gg

[idle forge]

One message removed from a suspended account.

[sturdy swan]

Still a suggestion

So that belongs there

[tulip jungle]

how long does it take to get verified now ?

[sturdy swan]

It can take up to 2 weeks, even if in the server

Please be patient

You will be notified if it has been approved or declined

[tulip jungle]

ik but i thought it won't take that long once it's in the server

[sturdy swan]

It doesn't change the range. Can take from minutes to hours to days and that up to 2 weeks max

Simply wait

[harsh kernel]

hi

I recently changed the name of my bot and the site doesn't mention the solution

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[harsh kernel]

hmmm

[sturdy swan]

Looks perfectly fine to me

[harsh kernel]

hmmm

[sturdy swan]

Clear your cache, use an incognito tab or wait around an hour to see it as well

[harsh kernel]

Ok now better thanks

The site just needs to be restarted

[sturdy swan]

Awesome

[dark quiver]

How can I make titles like this?

Do I just add the HTML?
( <h1>Heading level 1</h1>)

[sturdy swan]

-htmldesc

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[neon merlin]

Anyone know about the votebot?

[sturdy swan]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

Hello, will my bot be accepted if it is based on the HIProtect code? My bot has a lot of new commands, auto ban crash bots, anti-bot and many more

If your bot has new features that are unrelated to the clone's purpose it will be accepted.

So if you have a music bot that you clone, you will need to add new features that are unrelated to music.

Of course those features need to not be cloned.

[sturdy swan]

ok then i apply

[dim lintel]

How can i add more owners to a bot ?

[sudden dune]

is the current wait time for bot approval at least 2 days

[dusk flax]

What happens now???

[zinc oracle]

1-2 weeks

[zinc oracle]

With?

[floral pagoda]

You can only add new members to your team, if you are talking about Top.gg

[dusk flax]

Sorry I’ve literally just joined and accepted terms

What happens now I’ve accepted the terms?

[dim lintel]

But how do you make a team owner of a bot on top.gg

[sudden dune]

how do i include pictures in my long description

[floral pagoda]

-team

[cerulean fulcrum]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[floral pagoda]

With basic HTML or markdown

[sudden dune]

whichever one the site supports

[floral pagoda]

HTML/CSS/Markdown

[teal sandal]

i added the topgg bot to my server and authorized all the permissions, i am also the owner of the server. i get to the authorization complete popover but the bot does not land in my server, (tried with another server i own and it works), what am i doing wrong?

i hit this page

[sturdy swan]

-notdiscord

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[agile saddle]

-help

[sturdy swan]

#commands

[sturdy swan]

How can I display my own server on top.gg? I want my server to appear in this list

Needs to be a top server, as the title says

Or if you want to promote it, can be done at https://auctions.top.gg

Are there any conditions that need to be met for a top server? This link only takes you to the bot auction, not to the server ad

Obviously yes, most votes and most members are part of the criterias

[floral pagoda]

• If you’re verified/partnered or not

[umbral rampart]

How can I change the color of this button, the comments, that is, the theme color of the page?

I want to change not only mine, but everyone who visits the bot's page.

[floral pagoda]

With HTML/CSS

[umbral rampart]

do you have a sample code?

[floral pagoda]

No

[umbral rampart]

oky, thanks!

[spice pasture]

Is there a place I can apply to be a bot reviewer? :)

[sturdy swan]

-apps

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[sturdy swan]

This will also probably be important to read so that you don't ask the same question

[gusty sleet]

I cant delete announcements... What should i do?

[tame minnow]

the description how can i edit it.
Is it markdown

[wild stone]

@tame minnow

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[floral pagoda]

You can, it just takes some time until they are removed (~30min)

[gusty sleet]

Okay i am going to Look if it is removed now.

Thank you @floral pagoda 👍

[floral pagoda]

[coral onyx]

Is the CRP bot just down or is it done?

[cobalt sleet]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[coral onyx]

Oh great

[dark quiver]

Where can the refresh data button be found?

[sturdy swan]

#support message

[dark quiver]

did you even read the question

[sturdy swan]

have you clicked on the link

[dark quiver]

that takes you to the discord dev portal

[sturdy swan]

then you didnt read it properly

[dark quiver]

bro im asking where the button is

i dont know where the creator controls are

smh

i cant find it

[cobalt sleet]

Make sure you're logged into the account that owns the bot page

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[teal sandal]

on the add bot confirmation page (step 3) the submit button spins endlessly

https://top.gg/bot/add

is there a known issue right now?

[cobalt sleet]

What browser are you using?

[teal sandal]

brave browser

[cobalt sleet]

Please try Chrome. Brave has issues.

[teal sandal]

thank you

[mint marsh]

Any place here to report DM spam?

297751529300033536
@whole plover

[sturdy swan]

hello! hello can someone help me?

I can't add my bot to the web

[cobalt sleet]

They've been banned! Thanks for reporting

[floral pagoda]

Which problems occur?

[indigo current]

Only shared server and I steer very clear of Crypto BS.
Might wanna look into this user, since the new "message request" function makes it a tad bit harder to ignore and then get a user ID

[ebon quail]

Same with 633572566094577664

[cobalt sleet]

-b 633572566094577664 DM scam raid

[cerulean fulcrum]

Banned Saimons29#8109

[ebon quail]

[cobalt sleet]

-b @ocean summit DM scam raid

[cerulean fulcrum]

<@​620401535108644875> is not a valid member or member ID.

[cobalt sleet]

Yes we are actively banning some of the raid accounts

We have mods for that

[sturdy swan]

(I speak Spanish just in case xd) I get this after putting the ID

[floral pagoda]

Can you upload that as a normal image?

[sturdy swan]

There xd, it bugged

Clear cache, use incognito tab or different browser/device

[floral pagoda]

Try a different browser or clear your cache

Do not know why you have to interrupt, but yeah, try what Krypton suggested as well! :D

[sturdy swan]

Do I clear the cache or use another browser?

[floral pagoda]

Yes, please try that. You can also try to use a private tab

[sturdy swan]

Ok, I'll try clearing the cache or using incognito mode, as a last alternative use another browser hahaha

[floral pagoda]

Sure. If that does not help, feel free to report back

[sturdy swan]

OK thanks for the help!

[old lily]

how can i delete my bot? Somebody told me that i should click in a button somewhere but i can’t find it ☠️😭

[sturdy swan]

Mobile, go to your bot's page and click on "Info" tab, then you see the delete button.

Desktop, go to your bot's page and it's on the right.

[old lily]

thx man

[ionic lava]

I paid for my extra impression for my auction and it' still there after 24 hrs

[floral pagoda]

Please open a ticket in #auctions-tickets or send an e-mail to the support

[sturdy swan]

cloud flare does not proceed me

nah

doesnt help

i resterted my router

and same

does not proceed me

any help here

k

waiting for you

@floral pagoda

[floral pagoda]

It works fine for me

[sturdy swan]

@cyan flint

why not for me

i use brave

[floral pagoda]

Sounds like a problem on your end

[cyan flint]

i dont know broski

try a different browser

[sturdy swan]

i tried to make a diff profilr

[cyan flint]

also no need to ping multiple mods

[sturdy swan]

and same

[cyan flint]

try using a different browser

like chrome

[sturdy swan]

sorry for that

chrome sucks buts thats fine for me

thx

where is the vote button

its the damn ad blocker

sorry for bothring you

adblocker plus

this is the pro bot dashboard

not mine

go check

it is a famous bot

its a good bot like carl bot

and dyno

[waxen dune]

What's the maximum waiting of a bot to get it verify on top.gg

[sturdy swan]

@floral pagoda What's up Bro, one question, how do I know if they accepted my bot? I already sent it but it says that it is in the process of verification xd

[floral pagoda]

You will get a ping in #logs and a private message by Luca if the bot is working

[sturdy swan]

2 weeks, also written on your bot's page

[hazy fox]

Wtf is this

[tall citrus]

What's unclear about it?

The description is above your cursor

[hazy fox]

What to do in that?

@tall citrus

[tall citrus]

"the top.gg link for your main community"

[hazy fox]

Means

Like i didn't get it what to do there

[cobalt sleet]

If you've listed your support server on Top.gg then enter your server ID here. Otherwise you can leave it empty.

[hazy fox]

Ok thanks

[bold birch]

I can't see my profile always error and I can't log in.

-_-

[sturdy swan]

Without you showing the error, we can't help :)

Need help for something?

[sturdy swan]

oh sorry

mistake

[crimson pawn]

What channel can I find scripts for my bot?

[sturdy swan]

No where, we don't spoon feed

[crimson pawn]

Oh before

There was such a channel 2 years ago

[sturdy swan]

No, we never did that

You can ask help for your non working code in #development, but we don't spoon feed so you won't get code to copy paste

[crimson pawn]

O

[pine sable]

is it possible to remove the server count stat on my bot page?

[trail moon]

I need support with my page if you can help let me know? It's on the topic Human Trafficking how it's unheard but in your plain sight worldwide.

[sturdy swan]

No, you can set it to 0 though

[sturdy swan]

Without asking, we can't help :)

[pine sable]

it would be displayed as 0 then

[sturdy swan]

Correct, just like at the beginning when you didn't submit the counter

[trail moon]

I need support on my Human Trafficking page on Facebook and all over media. It's a crime unheard and in your plain sight

[sturdy swan]

@zinc oracle that's some weird spammer

[trail moon]

I am not

[sturdy swan]

We had such people before, weird people

Trying to bring some fake news stuff iirc

[trail moon]

I'm not weird it's an actual issue I'm trying to cause awareness

[zinc oracle]

we are not facebook, youll need to contact facebook for support on that.

[trail moon]

Then what are you

[zinc oracle]

a support server for topgg

[sturdy swan]

Top.gg

[wild kestrel]

my bot was previously denied for verification on discord, and i have since made a new bot that has been verified. both bots run the same code, one is just verified
is it possible for a staff member to update my old bot's page to use my new bot's information? or should i just submit my new bot for approval and lose the reviews?

https://top.gg/bot/924125216463024149
old bot: @high vortex 924125216463024149
new verified bot: @copper dome 1006025546045591632

[sturdy swan]

You will need to delete your old bot and submit your new bot

You can copy the description and other information yourself, and it is not possible to have the reviews on your new bot's page.

[wild kestrel]

alright thanks!

[foggy vector]

guys

[sturdy swan]

..?

[rocky grove]

Is topgg down?

[sturdy swan]

Works fine for me

[rocky grove]

Its back now

Got a 520 error for a few seconds

[lethal bolt]

-apps

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[cobalt sleet]

Yep it looks like we did have a blip in uptime there for a moment. Engineers have been notified. Thanks for reporting!

[sturdy swan]

Oh ok, and how long does it last approximately? On the web it says 1 to 2 weeks

That's correct

[foggy vector]

guys

i need help

why when i vote to probot

its dosent give me additional credits?

[sturdy swan]

Hello, this has been happening to lots of users on only ProBot. The issue is on their side so you can get help in their server. We cannot help further and it's out of our scope.

[foggy vector]

thx for your quick help ❤️

[sullen arch]

I get a 404 error when I want to vote for my bot?

[gloomy shell]

What's your bots ID?

[sullen arch]

894486220451749929

[gloomy shell]

https://top.gg/bot/894486220451749929/vote

Weird, I get it too.

Let me pass this to an engineer

[sullen arch]

Ok, I will be happy if the problem is solved. My users can't vote for the bot

[gloomy shell]

I'll get back with you asap!

[sturdy swan]

hi I need help I am trying to vote for bots and servers but nomatter what I do I get told I need to sign in first, but there is no visible way for me to do that?

[cobalt sleet]

Please clear your cache or try another browser like Chrome if you're not already using it.

[sturdy swan]

Hey so I transferred ownership to someone else of my server bt they can't still get access to topgg page of our server can ik where can I access the option to add co-owners

You can't add co owners anymore

-team

[cerulean fulcrum]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[sturdy swan]

Oh the page was made by someone who isn't part of server anymore does that mean we gotta make a new page or will team feature work for it?

The owner of the bot shown on the site will need to create a team where the others are in

[sturdy swan]

It's a server actually

Same thing?

Same thing yep

Okie thanks I will try

[pseudo nest]

I, too, get a 404 when i try tu vote for my bot

[sturdy swan]

Bot ID?

[pseudo nest]

807692666107985941

Thanks for all your hard work

[sturdy swan]

cc @gloomy shell 404 on vote, same issue as above

[sturdy swan]

me too

Bot ID?

server*

https://top.gg/servers/813459382096232528/

cc @gloomy shell 404 on vote, server this time (sorry for ping )

[lament patrol]

How to setup automatic voting role when you vote?

[sturdy swan]

Voting for bot or server?

[lament patrol]

When you vote for a server

[sturdy swan]

There is a setting when you edit your server's page where you can choose the role you wish to give

There you can choose the role

[lament patrol]

Ah. Great! Thanks

[latent crown]

@lethal bolt sitede botlar ne zaman onaylanir?

[lethal bolt]

Review time is around 1-2 weeks.

[latent crown]

I understand it's too long but thanks

[lethal bolt]

It may took 5 days too or less than it, i mean it depends... Be patient we are working hard :)()(

[latent crown]

I guess speaking english is compulsory

[lethal bolt]

You don't have to in here and general#2 but i prefer english.

[latent crown]

okay

[ivory moth]

Where/when can someone apply for the translator role?!

[gloomy shell]

Read the pinned messages in #site-translators for more info on that!

[gloomy shell]

@sturdy swan@pseudo nest@sullen arch can you all try voting for your bots/servers again? I seem to be able to access them now, want to check if you guys can too!

[pseudo nest]

Yep, works fine!

[fair nexus]

https://top.gg/bot/814100764787081217/vote

can't vote? error 404

[sturdy swan]

yes it's working

[polar radish]

https://top.gg/bot/814100764787081217/vote
I can't vote. If possible, I would like to talk to someone who speaks Turkish.

[sturdy swan]

Xiuh will take care for both of you

It's actually just one bot reported twice

[fair nexus]

@gloomy shell okay lmk if you're working on it

oh it's up ty

[sturdy swan]

cc @polar radish; works again

[sturdy swan]

That's another bot, please give the ID

[polar radish]

Can we speak Turkish? My English is not very good and the translation is wrong.

[sturdy swan]

Copy the website URL please (top.gg/bot/6897660...)

[polar radish]

like it happened?

[sturdy swan]

Works fine now

[worldly sierra]

can't vote for Tofu cuz it keeps leading me to this and i've tried everything

[zinc oracle]

It looks like the issue is temporarily affecting some bots. try again in 5-10 minutes

[polar radish]

I messed you up. I'm sorry.

[worldly sierra]

alright thank you for the heads up 👍

[sturdy swan]

All good, wait 5-10 minutes next time it happens

[strong flint]

How can I use markdown?

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[candid otter]

How do I do this, if you can't understand the video I am saying how do I add images and redirect links in bot description and the different color text.

[acoustic bluff]

@cerulean ember Hey may I DM you please?

[supple mica]

Reach out to them in dms and wait for a response

[acoustic bluff]

Thanks wasn't sure if I could because the rules said not to DM staff

[candid otter]

It would be appreciated if one of the mods could tell me how to do this

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[jaunty garden]

Does this happen for server voting too? My server vote link is down seemingly for no reason

Wrong reply

[jaunty garden]

^

[zinc oracle]

Yeah.

it seems to be happening to some bots/servers randomly for 5-10 minutes. sometimes longer

[jaunty garden]

Damn okay, do I need to do anything to fix it? Or it’ll just automatically come back eventually?

[zinc oracle]

It should eventually. but there's no guaranteed time limit since we don't know why its happening

[jaunty garden]

Okay thank you for your help

[sturdy swan]

Hello.

Is there a CM with their direct messages enabled with whom I can discuss about posting a job opportunity?

Cheers,
Past

[zinc oracle]

I think thats something you'd need to discuss with a team member. Xiuh or mac most likely

[fervent fractal]

Are the bot links changed?

[zinc oracle]

Try voting in 5-20 minutes, it seems some bots/servers the vote page isnt loading.

[sturdy swan]

Thank you. Are their direct messages allowed to be used or is a ticket on thr site more suitable?

[zinc oracle]

You can dm them, they might ask you to make a support ticket if necessary.

[sturdy swan]

Much appreciated, thank you.

[frozen atlas]

Hey I have a huge question

I own a bot called Mars Rocket🚀

Which was approved from 2 weeks or so

And when people try to vote they get this

When I went to check my bot is there and there’s nothing

May i know the reason?

Bot ID is @signal orchid

958478942979883048

[shadow rivet]

How do unique views exactly work? I don’t really understand how I would have 900 views on the bot but almost little to 0 unique ones

[zinc oracle]

hey. try voting again, it appears to be working now.

[frozen atlas]

Yep it works now, thanks!

[noble saddle]

Hey, so rn I don't really have a video of this so idk if i will be able to prove it but i found that sometimes if you spam click the vote button you will actually be able to vote 2 times in 1 go

[sturdy swan]

You won't be able to, it may show you voted twice but only a single vote will be registered.

Visual bug essentially

[noble saddle]

Welp i was voting for the bot karuta and i got 2 tickets instead of 1 for voting

[sturdy swan]

Probably double rewards because it's a weekend.

[sullen arch]

Yes, working.

[sturdy swan]

so hi i was gonna add my server to team but it said transfer ownership to team does it means we can never transfer to an individual again?

[cobalt sleet]

Correct

[sturdy swan]

Oh what if team is to be deleted?

[cobalt sleet]

You would lose access

[slate gate]

why is my bot vote page returning 404?
https://top.gg/bot/976127445818306590/vote

[sturdy swan]

Wait 5-10 minutes

[runic flume]

I cant vote I keep getting this

[runic flume]

This is for Pokèmon

[sturdy swan]

^

[runic flume]

Thank you it works now 😊

[shell inlet]

no shitposting here please thanks @full void

[shadow rivet]

Anyone can help with this?

[zinc oracle]

I dont think analytics works entirely.

Its probably a site bug more than anything.

[shadow rivet]

Oh.. erm is there any other way I could possibly see my bots analytics?

[zinc oracle]

It will probably be awhile before topgg analytics are entirely working.

If you need invite analytics you should be able to program something to get that information.

[ivory moth]

Ay, can someone give me bot developer, i got a verified bot in topgg

[lunar zephyr]

Hello. Can someone give me the bot developer role? I got a approved bot on top.gg

Thank you.

[shell inlet]

given

[lunar zephyr]

Thank you

[sturdy swan]

Im confused about this can my Bot that has only NSFW commands, nothing else be on top.gg?

[cobalt sleet]

It can, but your bot page cannot have any mentions of NSFW including in the icon, name and descriptions.

[sturdy swan]

In that case what shoud be in the description about NSFW bot if i cant mention NSFW?

[cobalt sleet]

You'll have to get creative

[sturdy swan]

I feel like you are just saying: "create a solution so you can bypass that rule!"

why have that rule in the first place if you let NSFW in anyway?

[cobalt sleet]

I'm not, but I'm sure there are other ways you can describe your bot

We don't allow mentions of NSFW on our site but your bot on Discord can have it.

[sturdy swan]

So... is it promoting if i say it does not have NSFW?

[cobalt sleet]

No

[sturdy swan]

so if i edit "||Hentai || Image" for "Not ||Hentai|| Image" thats ok right? (bad words in spoilers)

[astral trout]

what is the use of 15$ i got from vote credits'

[cobalt sleet]

It's not ok to lie on your bot page to get past the NSFW rule

[cobalt sleet]

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[zinc tangle]

https://burak.go-get-a.life/5NI5MBHCR.png its been months but this thing is still on my page

[cobalt sleet]

-botlive

[wild stone]

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[lunar zephyr]

Hello. I can`t login on my top.gg account. On my screen, appears
"500
An unknown error occurred while attempting to authorizing your account"

Since 2 days ago

[cobalt sleet]

Please use Chrome. Opera and Brave have issues.

[lunar zephyr]

Hello, thank you 👍🏻

[sturdy swan]

Where can I report bugs?

[cobalt sleet]

You can report bugs here, for major site issues or security vulnerabilities please report those to a CM or [e-mail]

[dire cedar]

They do? ):

[cobalt sleet]

Yes

[cobalt sleet]

#development

[misty pier]

alr sorry 😄

[sturdy swan]

Vote Page 404 ?

[zinc oracle]

@cobalt sleet looks like it's not fixed.

[zinc oracle]

Hey, we thought this was fixed.
Please wait 10-15 minutes and it should resolve itself

[sturdy swan]

OK

[flat wagon]

My bot's widget doesn't work, am I missing a step?
Link: https://top.gg/api/widget/825415772075196427.svg
What it returns:

[fluid birch]

The bot does indeed need to be accepted for widgets to work

[cobalt sleet]

The bot has been accepted. Try refreshing your bot's data and try again.

[tardy isle]

My bot is accepted on top.gg, however I don't see the bot dev role... is it closed? thanks

[shadow rivet]

So if I claimed my $15 vote credit that I gained in october and claim it this month I have to wait till December to reclaim it again? if I get 101 votes again

[zinc oracle]

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[wheat berry]

if id like to clarify why my bot was declined should i dm the reviewer?

[zinc oracle]

Yeah

[dense vale]

https://top.gg/bot/853629533855809596/vote

why is voting disabled only for my bot?

its working for all other bots

[zinc oracle]

Try again in 10-15 minutes.

It's a bug

[dense vale]

doesnt seem like it because its working for every other bot, am I missing something?

[zinc oracle]

#site-status
It only occurs randomly for a few bots.

We thought we fixed it, but aparently not

[dense vale]

okay, also the sorting seems to be messed up

[supple echo]

https://top.gg/bot/668075833780469772/vote says error 404

nvm its back up

[floral pagoda]

Let us know if that ever happens again so we can investigate! 😄

[cobalt sleet]

Good morning! We have an engineer looking into this voting issue right now.

[elfin copper]

Reason
The majority of your commands are vote-locked. This is against our rules. Please enable at least 51% of your commands for non-voters as well.

?

[elfin copper]

What is that

[elfin copper]

sorry if google translate is wrong

[cobalt sleet]

Please DM the bot reviewer who declined your bot and they'll be able to explain

[elfin copper]

Okey Sorry

[wary zealot]

same issue as well

[shell inlet]

hey can you paste the URL here?

[wary zealot]

https://top.gg/servers/881678447615832064/vote

[shell inlet]

thanks, will flag the issue!

[shell inlet]

heya! @wary zealot this should be fixed, let me know if it still throws that error

[wary zealot]

ok thanks

[devout garnet]

how do we delete a (my) review?

[cobalt sleet]

DM me the link to the page and screenshot of your review

[devout garnet]

okiee

[sturdy swan]

Can't a team admin bid for server in auctions?

[cobalt sleet]

Only the owner can bid. But you can make a custom product and bid with that instead if you like.

[dry lichen]

https://top.gg/servers/874378245674512394/vote

[shell inlet]

thanks!

will flag the issue

[sweet crow]

https://top.gg/servers/560189268304330772 server is not displayed on TOP sorting list. It appears only when polish language sorting is selected

[tulip jungle]

My bot is now already for 5 days in the verification server, and didn't got reviewed yet, when will it be reviewed?

lmao what a hilarious answer

[cobalt sleet]

-notified

[cerulean fulcrum]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

:bulb: Please make sure you have your DMs activated for this server.

[tulip jungle]

ik but why does it take that long when it already got invited by a person with access to review my bot?

[cobalt sleet]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[prisma granite]

does this mean that my bot is in topgg now?

[sturdy swan]

it is in the queue

but not approved

[prisma granite]

still pending?

[sturdy swan]

yes

youll get dmed by luca if hes online if you get declined/approved

[prisma granite]

ok

[rugged maple]

Hey, I'm getting 404 on my bots /vote page, it looks like the issue is back?

https://top.gg/bot/713586207119900693/vote

[gloomy shell]

Hey, thanks for letting us know! I'll poke our engineer about it

It should resolve itself in 10-15 minutes, but we'll investigate why its happening again

[astral trout]

my wallet shows 0 though it have something like 15.93$

[gloomy shell]

#auctions-support please

[torpid marten]

yeah same

[sweet crow]

why this server with only 2 votes, 90k people, small activity:

https://top.gg/servers/427481605225840640

appears on https://top.gg/servers/tag/fun?page=3

when top sorting is turned on

[floral pagoda]

What's the question here? Servers are sorted differently, not really by members anymore

[sweet crow]

and this server with 150k members, 500 votes and big activity

https://top.gg/servers/560189268304330772

is not listed

[sweet crow]

so how are they sorted, it doesn't seem right

[floral pagoda]

Verified servers come first, they are considered the "Top" server in first place

[sweet crow]

oh i understand, so there is no point to trying convince server members to use top.gg vote system

[floral pagoda]

Never say never. You can use your votes for Auctions

[sweet crow]

100 only are needed for auctions

not 1k like every month

[zinc oracle]

Sorting by votes does work too

[sweet crow]

who is searching by votes?

nobody

[sturdy swan]

where is trending

[coarse ruin]

can your bot require admin perms

[floral pagoda]

No

It can request the user to have administrator permissions but not the other way around

[coarse ruin]

i jus keep getting ? DiscordAPIError: Missing Permissions errors

[sturdy swan]

where is trending tho

[zinc oracle]

https://top.gg/list/new

[coarse ruin]

how come mee6 requires admin

[zinc oracle]

mee6 doesnt afaik. it only requests it in the invite

[sturdy swan]

its not the same

[coarse ruin]

oh so i can request it

thats what i meant

[sturdy swan]

trending is not new

well it is but its also trending

[zinc oracle]

you can request it, just not require it to function.

request it in the invite*

[coarse ruin]

okily dokily

[zinc oracle]

ie, a command should never fail because it doesnt have admin

[coarse ruin]

i gotcha

[zinc oracle]

If you click on trending new it just takes you to that url.

[sturdy swan]

yeah but they dont display the same thing

[light glade]

it's been like this for almost a month

[sturdy swan]

Why can't I vote for bots after waiting for the ad

Why can't I vote a bot?
It charges my vite for some sec and then it tells me to try again later

[sturdy swan]

Oh lol

[patent needle]

Hey, first I couldn't vote and then I couldn't log in.
Screenshots:

[sturdy swan]

I think we all have the same problem

Yeap

Wich bot was it?

One of them was PixxieBot

[wide helm]

same in owo

[sturdy swan]

And the other was Dank Memer

I was trying with reaction roles

But that bot kinda suck

[lost wharf]

DestinationIce92#2863
364798853121048587 DM spammer

[vapid tapir]

I won a couple of auctions for advertising today when will the campaigns go live

<@&817055174613794826>

[next kestrel]

Please DM an active moderator next time for reporting users.

@zinc oracle can you please take care of this?

[next kestrel]

Please use #auctions-support and wait for someone to respond. do not @ the support team role unless the matter is of urgent importance

[shell inlet]

-ban 364798853121048587 dm ads

[cerulean fulcrum]

Banned DestinationIce92#2863

[zinc oracle]

thanks, was busy

[sturdy swan]

After posting a comment it shows loading and the comment is not displayed?

Nothing happens after clicking the post comment button

[wooden light]

How shall I delete my old review for a bot

Like search my own reviews

They have lots of comments

[open anchor]

Is there a way to see who voted on ur server , say you were doing a giveaway and you wanted to see who actually voted on the server?

[sturdy swan]

#topgg-api

read the docs

Anyone else having the same problem? After adding the server program the user can't comment and nothing happens after clicking on post comment

[cobalt sleet]

-auctions

[cerulean fulcrum]

Top.gg Auctions

Auctions information
You can find out more about Top.gg auctions by reading this support article

**Current Auctions Stage**

We're currently in the stage of Auctions Bidding, This stage runs from <t:1668538800:F> (<t:1668538800:R>) to <t:1669057200:F> (<t:1669057200:R>). During this stage, you will be able to bid. At the end of auction , you will be given 24 hours to pay.

Auctions Timing Update
Next Ads Go Live / Next Auctions Starting: <t:1669143600:F> (<t:1669143600:R>)
Next auctions ending: <t:1669662000:F> (<t:1669662000:R>)

[sturdy swan]

u can't vote

[floral pagoda]

Just refresh the page and it should work again

[neat badge]

https://top.gg/bot/792827809797898240/vote
My bot vote page seems to have an error and not be found, even after refreshes and across multiple users.
We're the 12th most voted monthly bot, would appreciate resolving it ASAP.

[cobalt sleet]

Hey! We're aware of the issue. There's no ETA for a fix. However when it happens it should clear itself after 10 - 15 minutes so feel free to tell your users that. It is a very minor issue that doesn't affect many users and we've seen no drop in our metrics due to this.

[cunning wren]

hi, just a heads up that pokeventure and izzi vote page is not found

[cobalt sleet]

Hey! Please try again in 10-15 minutes.

[hollow quail]

Hey am i allowed to give upvotes a reward such as Upvoter role etc?

[cobalt sleet]

Yep!

[hollow quail]

Amazing, thanks for the quick answer

[narrow grotto]

Hello, I don't quite understand the reason for the decline of my bot, since it has a help command running

my bot is yukiro

[cerulean ember]

Please dm the reviewer who declined your bot for dispute

[cobalt sleet]

-declinedbot

[cerulean fulcrum]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[narrow grotto]

Okay

[hot stag]

,+

[edgy hull]

Server is not being added to top.gg

[narrow grotto]

@sturdy swan

[edgy hull]

Having problem

[hot stag]

@edgy hull

[edgy hull]

Hm?

Ded*

[cobalt sleet]

-404

[cerulean fulcrum]

Voting page 404 issue

Hey! There's currently a site issue that affects a very small number of random bots and servers at a time, where the vote page temporarily returns a 404 error. This issue usually clears itself after 10 - 15 minutes so please try again in a moment! Thank you for your patience and for voting on Top.gg! :relaxed:

[edgy hull]

Ok

Huh

[fluid rapids]

One message removed from a suspended account.

[hot stag]

@cerulean ember Hi I would like to apply as a bot reviewer

[cerulean ember]

@hot stag do not copy paste here randomly, please be appropriate and for general talk move to #general

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[narrow grotto]

And could I add my bot again? It tells me that it can't do anything

[cerulean fulcrum]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in support!

Click here to follow our guide!

[light glade]

help me

[cobalt sleet]

-cacheclear

[cerulean fulcrum]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[inner vortex]

when i try to vote, the page says 404 error

[zinc oracle]

-404

[cerulean fulcrum]

Voting page 404 issue

Hey! There's currently a site issue that affects a very small number of random bots and servers at a time, where the vote page temporarily returns a 404 error. This issue usually clears itself after 10 - 15 minutes so please try again in a moment! Thank you for your patience and for voting on Top.gg! :relaxed:

[sturdy swan]

is there any way to report a review?

[cobalt sleet]

Yep please DM any online mod with a link and a screenshot

[sturdy swan]

ok thanks

[obtuse sandal]

Hmm

[obtuse sandal]

Oh sorry I realized i was in the wrong channel.

[shadow rivet]

Is there a way for gifs to embed or such on bot pages?

Or just images in general

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[tulip jungle]

is it guaranteed that my bot will be approved within two weeks?

[sturdy swan]

could take 2 weeks

or longer

[tawdry field]

Hello, I am unable to bid on auctions. The bid button never becomes enabled, and I am unable to enter the minimum value because the text box doesn't accept input.

How often do the auctions run?

[cobalt sleet]

-auctions

[cerulean fulcrum]

Top.gg Auctions

Auctions information
You can find out more about Top.gg auctions by reading this support article

**Current Auctions Stage**

We're currently in the stage of Auctions Bidding, This stage runs from <t:1669143600:F> (<t:1669143600:R>) to <t:1669662000:F> (<t:1669662000:R>). During this stage, you will be able to bid. At the end of auction , you will be given 24 hours to pay.

Auctions Timing Update
Next Ads Go Live / Next Auctions Starting: <t:1669748400:F> (<t:1669748400:R>)
Next auctions ending: <t:1670266800:F> (<t:1670266800:R>)

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1669143600:F> (<t:1669143600:R>) to <t:1669662000:F> (<t:1669662000:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1669143600:F> (<t:1669143600:R>)

Next Auctions Ending: <t:1669662000:F> (<t:1669662000:R>)

Nov 22, 2022, 7:22 PM

[shadow tulip]

My voting page for my bot keeps returning the 404 page out of no where

[cobalt sleet]

-404

[cerulean fulcrum]

Voting page 404 issue

Hey! There's currently a site issue that affects a very small number of random bots and servers at a time, where the vote page temporarily returns a 404 error. This issue usually clears itself after 10 - 15 minutes so please try again in a moment! Thank you for your patience and for voting on Top.gg! :relaxed:

[shadow tulip]

Ah okay, thanks :)

[tawdry field]

This says there is a new auction going now. But I am unable to bid.

[cobalt sleet]

You should be able to bid in about an hour

[tawdry field]

OK

That wasn't clear

[cobalt sleet]

-404

[cerulean fulcrum]

Voting page 404 issue

Hey! There's currently a site issue that affects a very small number of random bots and servers at a time, where the vote page temporarily returns a 404 error. This issue usually clears itself after 10 - 15 minutes so please try again in a moment! Thank you for your patience and for voting on Top.gg! :relaxed:

[noble vine]

How can I embed a widget of my bot’s website into the description of my bot’s page?

[cerulean ember]

You can use iframe @noble vine

[noble vine]

Why is the pfp messed up

My bot has a pfp

[wide seal]

There's a workaround for this, something with reloading the info

[noble vine]

How?

[zinc oracle]

-refreshdata

[wild stone]

@noble vine

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[noble vine]

@zinc oracle Where do I find the creator controls? I dont see them

https://images.nziie.fupl.ml/u/ets3HTT9gx7d

[zinc oracle]

on your bots page, on the right side

[noble vine]

nvm

found it

yeah thanks

it still didnt update

[zinc oracle]

Did you do both steps?

[noble vine]

oh

no

works, thanks

[zealous flax]

Is this 404 error affecting submissions? I submitted a bot few days back was able to see it pending, now I get 404 last few hours

[sturdy swan]

Hello, since I changed the profile picture of my bot (a few weeks ago), his profile picture does not appear on top.gg. Is this normal?

[fluid birch]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

Okay thanks

[gloomy shell]

No- your bot was declined so it is no longer visible to you on the site. You can search your bots ID in #mod-logs for the reason

[light glade]

why is it like this for 1 month

@fluid birch

[fluid birch]

try clearing cache and or using another browser

[light glade]

Ok

[light glade]

this is a problem because i came to the end of adding from another browser gave the same error until i wrote that description

sent from god but i would go crazy again if it wasn't

[wide night]

Hey! I just have a few questions about your bot.

I have a DND immersive roleplay server. And I want to log people starting and ending their roleplays with different reactions. Is there a way to do this? Kinda like the starboard idea.

[grizzled schooner]

+🔥

[cobalt sleet]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[wide night]

Wdym? This is the support server for the bot I was looking at.

[supple mica]

This is the support server for the website where you found the bot I'm afraid!

[wide night]

Well could anyone recommend a bot?

[zinc oracle]

-findbot

o that ones not added yet

You can find bots on our site https://top.gg
or by using google.

someone in #general might help

[grim ivy]

bottom.gg

[sudden dune]

how do u put images in bot des with markdown?

[sturdy swan]


[sly kraken]

Hey, I'm getting the 404 error again

I voted two other bots, worked fine, got this message for one though :c

[mellow tiger]

@sly kraken maybe a glitch..refresh it

and try

[sly kraken]

Not working,

[mellow tiger]

umm then maybe mods will help you :/

[sly kraken]

This worked the last time, so I'm assuming same goes today...

[cerulean ember]

#site-status last 2nd message, i think it's not fully fixed and team is already aware of this, just try after 15-20mins

[sly kraken]

Yep, got it. Thanks!

[sudden dune]

i got comments on my bot page when my bot hasnt even been approved yet lol

[sturdy swan]

Hey need to make a ticket unrelated to auctions, related to the site. I read the channel above this and it didn’t seem to say

How do I get help?

[hot stag]

Bello

Hello

I ask for support

@cerulean ember

[cerulean ember]

you can ask/report anything related to site in this channel, if it's something confidential you can any mod or cm

[sturdy swan]

Confidential

Can DM?

[cerulean ember]

yes you can ask here

[sturdy swan]

We have a server here harassing ours (owner is present here)

Via the site

[cerulean ember]

yes you can dm me

[hot stag]

when can you assign me the developer bot role

@cerulean ember ?

The bot created it and put it in the list

To be approve

And it's off

[floral pagoda]

Your bot wasn’t approved yet?

[cerulean ember]

your bot is not approved yet, once it is approved you will get developer role, FYI your bot need to be online during testing

[hot stag]

What do I know that's why I'm asking her

It still needs to be fixed a bit

Put it on Hold for now

[hollow raven]

hey

this is my alt

i wanted to know

why u guys banned CookieMe#0001

i didnt get any dm for it

so i had to come with alt

[sturdy swan]

give your user id

[sturdy swan]

delete your bot if you need to fix something thatll take a long time

[cerulean ember]

that account was never banned the last log i can see is they left not banned or kicked

[floral pagoda]

We don’t put bots „on hold“. As @sturdy swan mentioned: If you need to fix a lot of things, you better resubmit it after doing so

We do allow scheduled downtimes, if you mention them, but they shouldn’t take that long

[hollow raven]

let me show you

[hollow raven]

i dont understand what is going on

i dont leave the server

but i keep getting out of it from the main account

[cobalt sleet]

What's the user ID of the account?

[sturdy swan]

hello

i am here

i keep getting kicked or something

[cobalt sleet]

Not banned then

[sturdy swan]

i dont leave the server

but i keep getting out

idk what is going on

[cobalt sleet]

All we can see is you joining and leaving. Seems like something on your end.

[sturdy swan]

hmmm

but

what can be the issue

i dont leave

[cobalt sleet]

I don't know. Contact Discord if you're unsure.

[sturdy swan]

ok

[cobalt sleet]

Or perhaps you just left after a ping and didn't realise it was this server

Anyway, you're here now

[sturdy swan]

who knows

imma put this server in a folder

now

[shell cobalt]

how to change this embed

[toxic zephyr]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[shell cobalt]

It's vote logs webhook

[shell cobalt]

Ok

[narrow ocean]

Hello monthsito help please I want to put my server on top.gg but you do not let me put it I do not get the option to edit in the top.gg because that is that

This error comes out of me

[split steppe]

same im getting the same errror when i try to vote for a server

[sturdy swan]

where are bots

[cobalt sleet]

Looks like a bug. Thanks for reporting! I've passed it on to our engineers.

[sturdy swan]

happened to me earlier but with new trending, it fixes itself after a little bit

[narrow ocean]

I do not see the option to edit I get a warning that I am not the owner of the server but if I go

[sturdy swan]

@cobalt sleet

Help pls
https://media.discordapp.net/attachments/1044934283892101250/1044991731696943225/image.png?width=858&height=292

[shell inlet]

are you the server owner?

[shell inlet]

please don't ping the staff, can you be precise with the issue?

[narrow ocean]

Yes

[sturdy swan]

sorry + iam the server owner too but i cant add it too the list

[narrow ocean]

X2

[shell inlet]

refresh site cache

[sturdy swan]

?

[sturdy swan]

i did

[narrow ocean]

How?

[narrow ocean]

I have the same problem

[gloomy shell]

Click the "Refresh Servers" button and then log out and back in to the website

[shell inlet]

^

[sturdy swan]

hm ri[

[gloomy shell]

If that does not fix it, you can manually invite the bot here: https://top.gg/servers/invite to your server and then you can go to your profile ( https://top.gg/user/me) and then Edit your server and hit Save to publish

[narrow ocean]

Ok

[sturdy swan]

i own a server

i need to add a server

[gloomy shell]

Let me know if that works

[sturdy swan]

help me pls

[gloomy shell]

The same should work for you!

[sturdy swan]

i got a server

[sturdy swan]

Worked too W

[narrow ocean]

If thanks I can edit

[narrow ocean]

@gloomy shell Sorry for the ping but it was a false alarm but it does not let me edit the same error I get the same error

[gloomy shell]

Are you the owner of the actual server on Discord, or are you just a user with Administrator permissions?

[narrow ocean]

I am the owner I create the server

[gloomy shell]

Can you give me your server ID?

[narrow ocean]

Ok

[narrow ocean]

906971108576743525

[gloomy shell]

That server is on a team, and the only person on the team is 760319129998852106 (@raw heron) - so the website does not see you as the owner. Do you know the person who owns this team?

[narrow ocean]

Mmmm when you create the server pass the property for a day still friend he made the system to put the server on the list of top.gg but he is no longer on Discord bone no longer connects more like a year and as they tried raidearme ase a few days deleted the channels and roles there is the channels and role that nesesita the bot to give when they vote for the server so I want Edit and do again

[gloomy shell]

Can you DM me a link to your server so I can verify that you are the owner, and then I can delete it from the site so you can readd it

[narrow ocean]

If please help me in that

[gloomy shell]

Awesome, I've deleted the server from the site and you should now be able to readd it and edit it properly

[narrow ocean]

Thank you are thanked

[orchid forge]

hi
need help with something real quick, ive noticed every single bot ive added from the website has been appearing offline
and i'm not sure how to sort bots to where i can only see the ones that are actually active ? (looking for a text to speech bot with multiple voices that activates on command, rather than reading every message that's typed automatically)

[spice prawn]

No longer supporting vanity links? If this isn't a bug, giving advanced warning would have been appreciated (https://top.gg/bot/memes/vote 404's)

[sour flicker]

Yes I'm also not able to vote dank memer it's showing error 404

[spice prawn]

you can vote at the non-vanity, replace /memes/ with /270904126974590976/

[sour flicker]

Alr

Lemme check

[sour flicker]

It worked thanks
I thought it's bug again lol

Can't believe I'm talking to you 🤩

[cerulean ember]

Vanity link works fine, the 404 error is probably related to recent issue #site-status , devs are already aware and working on it.

[civic remnant]

hi! is the 404 error still happening for other people? people can't seem to be able to vote for my bot (neither can I), as of today.

[cerulean ember]

-404

[cerulean fulcrum]

Voting page 404 issue

Hey! There's currently a site issue that affects a very small number of random bots and servers at a time, where the vote page temporarily returns a 404 error. This issue usually clears itself after 10 - 15 minutes so please try again in a moment! Thank you for your patience and for voting on Top.gg! :relaxed:

[civic remnant]

i saw that too and i waited, but it's been 24h+ actually 😅

[cerulean ember]

@civic remnant idk when you tried can you post bot page link here?

[civic remnant]

tried yesterday, and now again today to check if its back to normal

https://top.gg/bot/797307180024987662

[cerulean ember]

Hm, let's wait 20-30m if it does not get fixed I'll flag it to team members. Thanks for report.

It's same for everyone

[civic remnant]

all good, thanks for making sure, ill wait

[sudden dune]

my bot's avatar is not updating in the site after a day, what do i do?

[cerulean ember]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[cerulean ember]

Works fine now

[unreal grotto]

I gotta quick question, if I submit my bot and it hasn't been approved yet, if I edit it will it be pushed back in line? I was able to reduce the permissions needed by the bot so I have a new invite link with less permissions.

[rancid bobcat]

The button to continue the submission process won't appear. Am I missing something?

[unreal grotto]

thanks~

[lethal bolt]

Can you wait for like 5-10 mins then try it again?

[sturdy swan]

Hey I'm looking to change a review, how do I go about doing that

[cyan palm]

Review deletions are currently broken. You can DM me the link and screenshot of your review and I can delete it for you

[rancid bobcat]

done so, try again now. I'll keep you updated

[rancid bobcat]

Worked, no idea what went on there. Consider the request closed and thanks you for the quick response

[lethal bolt]

It's because my aura

No problem at all, hope to see you around

[rancid bobcat]

Its afraid you review it, if it doesnt do its job, huh? 😄

[lethal bolt]

🤫

😏

[west crest]

Hi, curious as to why my server was delisted for Your server operates in a manner that violates Top.gg's or Discord's Terms of Service.
I'd like to appeal this as I feel this in not true.
My server ID is 741151746403074070.

Just looking for more information, as it must be a removal due to breaking Top.ggs terms if there are other drug/cannabis servers still on the website, ones much larger than my community. Thank you!

[lethal bolt]

You can dm an online moderator for this situation.

[zinc oracle]

You should dm the mod that locked it, not any mod.
their name is listed in the lock reason.

[viral bough]

hi everyone , how can i submit my server ?

[cerulean fulcrum]

Adding Your Server To Top.gg

So you want to list your server? We have a support article to help guide you through the process! If you need more help please contact us in support!

Click here to follow our guide!

[stable valley]

How do I know if my bot is approved or declined?

[next kestrel]

-notified

[cerulean fulcrum]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

:bulb: Please make sure you have your DMs activated for this server.

[stable valley]

oh thanks finally i found why my bot is getting declined

[next kestrel]

Np, if you want to dispute a decline, you could always DM the reviewer

[stable valley]

oh ok thanks

but there is something i want to know you about my bot

[stable valley]

i have declined from reviewer here and the reason is the err message not that clearly like he say to him something went wrong please try again later i add to the support server of the bot how can you use the bot with video and texting

my bot name is Premium Bot

so i add a video to explain how to use my bot and to avoid the problems

in the support server of my bot

[zinc oracle]

We dont join the support server of bots during testing.
That video, if necessary to know how to use the bot should be on the bot page, or in the help command

For more information on your decline though, dm the reviewer.

[stable valley]

ok thanks

[viral bough]

hi

how do i submit top.gg bot?

anyone?

anybody?

[fluid rapids]

One message removed from a suspended account.

[unreal grotto]

for EST it's still 9:40AM right now for me in PST

but yea, holiday

true

[viral bough]

I clicked on it but there was a bug so I logged out of the user and logged in again then it worked thank you very much 🙂

[unreal grotto]

yea, there were a bunch of bugs in the past 24 hours

they appear to be fixed

[prisma phoenix]

<@&817055174613794826> hello, I have an approved bot on top.gg, yet I haven't received the Bot Developer role here, is there anything I'm missing?

[cerulean ember]

Hey, i updated your role the bot which used to give role is not working properly so that's why you didn't received it.

[prisma phoenix]

Thank you 🙂

[raven cosmos]

Hello my bot has been stuck in the same server count for like a month now

it says 66 servers but its actually in 109 servers

What's the problem?

[shell inlet]

-servercount

[cerulean fulcrum]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[green bison]

i am getting 404 error while voting is this an ongoing problem?

[supple mica]

@green bison Can you send me the URL please?

For the 404 page

[green bison]

https://top.gg/bot/454564411596865537/vote

[supple mica]

Thank you I'll pass this on

[green bison]

ty

[zinc oracle]

hey, you should be able to vote now.

[green bison]

ty

[royal fox]

hello, is there an authorized recruitment for bot review?

[cyan palm]

Hi, there’s a pinned message in #announcements channel. You can check it out

[marble gust]

Hello, I am also experiencing this problem with https://top.gg/bot/1002193298229829682/vote

[cyan palm]

Hi, could you wait for a while and try it again

[marble gust]

alright