#đŸ€â”‚community-troubleshooting

1 messages · Page 21 of 1

strange moth
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@fast grotto ?

fast grotto
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no idea

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show?

strange moth
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now its not showing anymore it showed up 2 times

polar trout
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How to change phone number i link to rank for ars authentication

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uneven kernel
polar trout
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I already contact but answer alot of question still cant fix it

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Can u show me the step?

uneven kernel
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there's nothing you can do other than contacting pubg support - you cannot change it through game

hexed wren
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Accidental craft

Workshop is so confusing I crafted a outfit set when I meant to dissasemble it, saved 3weeks worth of battlepass to get workshop tokens to unlock mk12 progressive for 20k points and now im unable to do it.. can support help in this case of is it game over? I lost like 3k workshop credits because that missclick:(

sly zinc
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Make a ticket on the website with the issue

hexed wren
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It insta crafted it when I tried to inspect it or disasemble it I dont remember it was kinda sad

sly zinc
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You can even get progressive etc back when u accidentally scrap them, so that should be possible as well

hexed wren
wise totem
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otherwise it should be fine, they take the items and give you back the credits

hexed wren
harsh mantle
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I have a rename card and i try to use it, tried many nicknames and no its not the way the name is or characters, because i used one of the names on a different account to acctually test and it works... any idea what could be the issue?

potent lily
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Xbox players if you’re having issues with random lag/frame drop like the video below. The workaround I found was exiting the game completely and launching it again.

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Support will say it’s WiFi/modem issue but there’s literally no signs of packet loss/ping issues before the issue. It feels almost exactly like getting lag switched in COD back in the day, but I am the only one effected on the team. Comms work for teammates, they cannot hear me but I can hear them like there’s no issues.

cobalt copper
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Is there anything new regarding controllers?

potent lily
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Just wait till the main updates hit for big issues.

twin wasp
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any optimization tips ?

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game running horribly

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it wasnt that bad last time i remember

digital tendon
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@noble mural Curious if PUBG has decided to not get rid of the cheaters and or not updating the anti-cheat software? Almost unplayable at this point.

twin wasp
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cpu usage goes upto 95%

cobalt copper
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@potent lilyPAS_Pan

potent lily
limber knoll
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So my game is crashing on every launch, it will not even go into menu. I've uninstalled the game and even tried the free version on Epic launcher and it is crashing the same regardless. I've done a driver update, so everything is up-to-date and the problem continues to persist. Installed on seperate drives as well to test if it was a harddrive issue and still the same issue. Starting to lose hope on a game that I've put way too many hours into to really bother with it but seeing if there is any help on this end.

regal vaporBOT
wary jewel
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is the goal here to lose as much players as possible???

vast vapor
lost swallow
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I have a general question. Why doesn’t PUBG for console first release a next gen version, work with content creators to grow, don’t make ranked PUBG plus to play as other games just needing to reach a level to play ranked. In general remove AI as it can be getting boring not having a challenge. If they do this they could make the game get more players.

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And also have a full on tournament section that requires PUBG plus and players as they progress through can get higher rewards and whoever wins it gets it all

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But the people who get 2nd to 5th or something still get stuff for getting top 20 or 10

tawny lagoon
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any idea why my tutorial missions don't progress? i have the acc since the game launched and even if i play and win games it doesn't even count them on the missions

potent lily
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Game is buggy

potent lily
zinc sundial
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im already using warp but its still stuck

image.png
surreal inlet
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Is anyone else having this issue?

20241128_191454.jpg
covert viper
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what do I have to do to have more modes?

Snimka_obrazovky_2024-11-28_220119.png
potent lily
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If you want more maps, you’d have to VPN to map select regions

covert viper
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so I have to select regions in settings?

potent lily
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VPN or have friends that live in said regions host.

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Only two options

covert viper
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thanks

vast vapor
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Info would be helpful. 😅

surreal inlet
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The issue was solved hours ago without your quip

indigo sage
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uh i just wanted to ask that when i start matchmaking and then i start to teleport to the game it gets stuck there
is there any fix for this
please help if you know

zinc sundial
crimson badger
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hi ,who knows how to fix black loading screen after a long match please help me

main glacier
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keep pressing ESC

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restart lobby

limber knoll
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What's the fixes for this crash

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regal vaporBOT
limber knoll
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I tried the pins and none of it worked sadly

potent lily
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@brisk parrot @prime prawn wrong channel

vast vapor
vast vapor
potent lily
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So many are posting in random channels

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Where the fuck do they get troubleshooting is the channel to post?

vast vapor
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It's cute how you think you are in charge. đŸ˜č

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Let me be direct: Don't post unless you intend to communicate the question you have or the problem you're asking for help with. (And don't post if you're not willing to answer moderators or other helpful people here with the information they're requesting to try to help you. It just wastes everyone's time.) Thanks kindly.

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And backtalking and posting the kind of post you were just asked not to, even after being given direct instruction. When you return, please consider being civil and following moderator directions; thanks.

regal vaporBOT
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Be friendly, polite and respectful to everyone on this server. No harassment, abuse, hate, threats or discriminatory behavior of any kind, even as a joke.
Please see #📋│welcome-and-rules

cobalt copper
potent lily
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Yes it’s posted in announcements and the thread I made.

limber knoll
# limber knoll What's the fixes for this crash

Does anyone know a different fix for this issue other than what pinned? Already attempted and it still giving me the same crash report. I'm at a loss, already sent an email but wanted to see if there was anyone how might have some other oddball suggestions to fix

potent lily
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Better to post the actual post than to copy and paste.

potent lily
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If you’ve done everything you can gotta go to support

regal vaporBOT
limber knoll
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What keywords would you suggest for a crash report that has no crash suggestion on it?

potent lily
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“Crash” “unknown crash”

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It’ll bring up everyone who has posted about a crash or mentions crash.

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Sometimes people post the solutions. However most of the time their problem is fixed either through the devs fixing a bug or they found a workaround but they don’t post it. People are just stupid and rarely posting the fixes.

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Asking for help in the channel from the community then not helping said community if they find a fix.

limber knoll
potent lily
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The troublepins bot command also says search the channel but no one reads that part

limber knoll
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I don't know why I don't think about ctrl f to find things. My brain be slow sometimes lol

potent lily
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Why post it here?

errant osprey
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not showing hideout items

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vast vapor
vague mortar
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does anyone feels the game got heavier?

versed flare
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Hello! I wonder why I didn't receive the nameplate that was given out for the hot drop missions, I did all 3 missions.

whole storm
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any indian?

candid dock
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had this problem for a couple of days now

IMG_4912.jpg
vast vapor
vast vapor
vast vapor
regal vaporBOT
versed flare
ornate spoke
acoustic spruce
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errors on essentail files d3d9.dll

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tried to reinstall

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and reinstalled directx

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and visual studios

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nothing fixing it

potent lily
acoustic spruce
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yes

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trying a clean install rn

potent lily
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If nothing in the pins of this channel help gotta go support

regal vaporBOT
ember prairie
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Hello guys, i was playing pubg and i notice my fps are cap on 90, but i have all the setting turn off, also the nvidia setting, but i still only have the 90 caps, my pc is enought strong to go over 90, but some how it wont. Did someone also have this error and know how to fix it

young glade
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Good afternoon, how are you? I have a question about the 'Thanksgiving day' event. Do I need to put screenshots of my victories somewhere? Or is this counted in some way internally there?

potent lily
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All info provided

young glade
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I've already sent this. I wanted to know if this is enough or if I need to send something else. But thanks for your help in advance!

twilit island
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3 lag outs in one match fix your game

potent lily
regal vaporBOT
twilit island
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Will do

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Thnx

potent lily
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Console: They haven’t fixed clan training so don’t even bother.

median blade
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Hi everyone! Is there a way to report someone ?

potent lily
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Unless it’s a discord issue then dm a mod

sly zinc
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What GPU lol

umbral stag
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Heya people, got a question. How do schematics work?

dapper cloak
# umbral stag Heya people, got a question. How do schematics work?

They are used to upgrade progressive weapon skins to unlock things such as battlestat counters, exclusive animations, matching attachment/cosmetics, as well as unlocking upgraded weapon cosmetics and killfeed animations/banners at higher levels.

Go to Hideout to see more

potent lily
umbral stag
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Ah, that's annoying. Thanks for the help guys

potent lily
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Truly need a legend in game of all of them

placid musk
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I'm guessing Test is down tonight as well?

potent lily
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Uninstall that

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It’s never gonna be used again they’ll just hear the bitching from the main side

real meadow
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My steam was stolen resulting in a red letter number, complaint can not authorize steam login to krafton website what to do

uneven kernel
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only they can help with krafton id

ornate spoke
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My lobby character is blurry. This issue started last week after I changed the **resolution **and render scale [ in game settings] . I encountered several other problems at the same time, but I was able to fix most of them by editing the file located at C:\Users\AppData\Local\TslGame\Saved\Config\WindowsNoEditor\GameUserSettings. Specifically, the ScreenScale value was incorrect, so I changed it back to 100.000000 and reverted to my previous resolution and render scale settings. i found the solution in here https://steamcommunity.com/app/578080/discussions/1/135513421441025469/?l=schinese

Now, the game is mostly stable, but my character still appears blurry when I first enter the lobby. After playing a few matches, the issue usually resolves itself. I was hoping the December 4th update would fix this problem, but unfortunately, it didn’t.

Additionally, I’ve noticed that the** ScreenScale setting changes automatically** whenever I adjust game settings. This forces me to manually edit the configuration file to set it back to 100.000000. Sometimes, even after doing this, the game remains unplayable due to lag, blurriness and fps drops."
Now I'm unable to adjust game settings without causing further issues. and it's not a GPU driver issue. I've already tried updating, reinstalling, and reverting to previous stable versions of my GPU drivers, but the problem remains.

Has anyone else encountered this problem? Any suggestions for fix would be greatly appreciated! Thanks

Blurry Distance? :: PUBG: BATTLEGROUNDS General Discussions

Since i just got the game i noticed something, when looking medium to far why is it so blurry? i tryed every grahpics setting but stil the same thing. i watched youtuve vids and people arent getting the same effect. its clear as day but mine its blurry like almost impossible to tell where enemies are shooting you from because of it? is there a f...

opaque rivet
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Sanhok is not playable for me stuttering, fps drops to 20-30 fps its even worse in the town other maps are totally fine no issues

steep ivy
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Any one been able to test controllers out? Is it working for you guys again?

distant epoch
vast vapor
regal vaporBOT
merry plaza
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hey same problem here

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found any solution?

hallow orbit
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Is anyone else experiencing "client will close in 10 seconds due to critical anti cheat processing not currently running" errors since the latest update today?

merry plaza
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anybody that knows or can help will be appreciated: pubg starts up fine but then without me doin g anything at all cpu starts cranking up to 100% from 40% with locked fps , graphics mid-low

gilded reef
devout mesa
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Please have a go at the usual troubleshooting steps including verifying game files, reinstalling if still occurring.
Running the game as administrator may also help in that case.

This message is often related to one of the AC software not running or not being able to run appropriately.

We will still monitor the situation if none of the troubleshooting steps and further players are being impacted.

Please feel free to create a mention on that topic in #1014184851978604604 as this will help collect and monitor the situation for any impacted players 🙏

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@gilded reef @hallow orbit

gilded reef
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Thank you for replying, I did all of the attempts of fixing which i got in may this year. Everyday it comes back. I can play once after many attempts of verifying game files. But once i close the game, I get the same error over and over. It's like playing russian roulette. Some days I give up after retrying more than 5 times to verify game files. clean reinstall attempt was made at the first and second day, round about 21 st Nov.

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still having this issue?

devout mesa
gilded reef
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I will, give me like 3-4 hours. I'll reply then

cobalt copper
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Hello everyone, the controller still doesn't work?

daring jolt
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I thought they were fixing it today on the 4th ?

cobalt copper
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I wanted to play there is nothing

cobalt copper
daring jolt
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Damn I’ve been waiting that sucks

cobalt copper
vast vapor
# cobalt copper

Send to support along with a link to their own patch notes on restoring controller usage

regal vaporBOT
vast vapor
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(I presume you tried it anyway, despite what that says?)

gilded reef
devout mesa
lapis lion
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Radeon 6900XT on Sanhok is unplayable. Friend of mine has exact same problem with same gpu. But also someone with a 3060 has the same problem

devout mesa
gilded reef
marble stone
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Massive stutters on Sanhok, i5-13600k, RX 6950XT

frosty yew
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@cobalt copper bout to jump in a game to see, but controllers worked for me in training when the update went live, and seem to be on still. I'm using Epic Games Launcher

cobalt copper
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I just tested on epic and it works

distant epoch
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Sanhok stutters. 5800x3d and 7900xtx. All other maps fine.

regal vaporBOT
fallow gull
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anyone know about an issue with alt tabbing? i have 2 monitor set up and the game goes off screen as soon as i press alt tab, or when i get a pop up in a program thats on the same screen as pubg (like a steam message for example), anyone else know about this or have a solution?

regal vaporBOT
weary dew
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Can you all pls help me understand why we lost duo support and I'm forced to play by myself or with a friend at a disadvantage

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Cause I don't want to play with randos

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And we obviously don't have a full squad right now

potent lily
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Can try to vpn to another to try to get duos but at a cost of your ping

opaque rivet
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Sanhok Stutters. r5 6500x, RX 6700 XT

versed flare
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Hello! I wonder why I didn't receive the nameplate that was given out for the hot drop missions, I did all 3 missions.

lilac finch
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I think there is a problem with AMD VGA, before update I had stable >200fps. Now it randomly drops to 15fps. So annoying

lusty nest
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hey guys is Fastmark removed from settings?

austere grotto
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Can anyone help me with this

IMG_4523.jpg
potent lily
austere grotto
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Take support but can't find troubleshooting link

vast vapor
vast vapor
vast vapor
regal vaporBOT
regal vaporBOT
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Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

scarlet cloak
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So i’ve got a problem, after this recent update i was kicked out my clan and all of my wardrobe is missing except for all event and classic outfits which isn’t much. majority of my wardrobe is missing and i had some outfits that took me a while to get. if someone could help that’d be nice. i just want my clothes backđŸ€ŒđŸœđŸ« 

potent lily
scarlet cloak
potent lily
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Or if you have a previous email from support, send an email to them that way and it’ll be a new ticket

scarlet cloak
potent lily
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Chat bot will ask you basic questions n typically lead to filling out ticket info

shell sorrel
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Hey there is anyone having trouble with the gp;dem egg event on the official website?

torn spear
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WHATS NEW PUBG LIED ABOUT SOMETHING AGAIN... controller issue still not fixed!!!!!

vernal kestrel
torn spear
shell sorrel
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just stop your hacking with controllers simple

torn spear
potent lily
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Steam possibly fucked up based on the couple I’ve seen complain

potent lily
torn spear
# potent lily

doesnt work on steam, still says controllers not supported. tried training and its still not working all the interaction promts are stillkeyboard related.

potent lily
hoary radish
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If you're using Windows 11, go to Windows Security > Device Security > Core Isolation > turn off Memory Integrity and Memory Access Protection, then try running it.

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You also need to restart your PC after making the changes.

exotic python
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i really like sanhok destruction but the problem is the constant stutter. I tried lowering affinity for other pubg exes (which lower the amount of stutter) but there is still some. The texture also flickers on landing.

hallow orbit
hallow orbit
devout mesa
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Although it's old, some players shared successfully fixing their issues, maybe any of these can help you out - here on Reddit

hallow orbit
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Thanks for the link, I found and tried all of those options. I've tried phone hotspot, wifi, vpn and no vpn. Sometimes I can get a game in, but then the error pops up and it stops me continuously

foggy field
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Has anyone had success in accessing the Golden Egg Event banner on console? I can see it on the home screen but no option is available to access on console under the events or news tabs.

I’ve went online via PC to register for the event and linked my account through Krafton to mediate and ensure I’m participating, but will the rewards still appear on console when I redeem them?

potent lily
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@devout mesa is the giveaway today for pc?

potent lily
devout mesa
potent lily
devout mesa
potent lily
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Is it just PC?

devout mesa
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I don't have this detail, I'll check if I can get that information

potent lily
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Thanks

slim mason
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Getting some .Net 3.5 error but if i try to install says i already have higher than 4.5

slim mason
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Any help?

versed flare
proud horizon
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Hello boys , I receive only name plate for hot drop mission, and i win on first mission for golden box but I didn’t receive

potent lily
potent lily
frosty yew
# torn spear doesnt work on steam, still says controllers not supported. tried training and i...

are you using a custom layout or the control setup native to pubg? some of my subscribers mentioned on my stream back yesterday that it would only work if they weren't using custom control settings through steam. i use epic, and epic doesn't have any custom controller bindings or settings.

i think this was one of the soft ways cheaters were able to use controller or other 3rd party hardware and that may be why. that's my freestyle answer anyway based on my subs

flat coral
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somebody know how to fix this [epic games pubg

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@pallid pond

potent lily
regal vaporBOT
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The following countries have banned PUBG or have made gambling illegal therefore you are not able to earn certain rewards in game or otherwise: China, Jordan, Nepal, Israel, Iraq and India.

potent lily
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And I think Belgium is part of that

flat coral
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contraband work but i need to spam for like 20mins

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to open

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i don't know how to fix this

regal vaporBOT
potent lily
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If none work then go to support

flat coral
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tnx

vast vapor
# flat coral

Some people here have reported that it's caused by network issues - if you've got something blocked or faulty (firewall, ISP, router, etc.), and the client traffic isn't able to reach the server for the hideout info, it'll just show a blank hideout page.

ember prairie
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Hello guys i've been playing pubg for 2 weeks and we are playing with 2 other friends and there is the issues when i am playing with one friend we have such a hard games and when he is playing with the other friend he told me its totally harder but we tought the matchmaking could be harder beacuse i have premium and lvl 170 they have 70+ also i played before for 1m but they are getting same lvls player like me and the frist friend are we just soo bad or is it some sort of the premium and the lvl problem?

potent lily
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Higher levels you should run into other higher levels but most of the time it’s not the case

hoary fable
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after the patch fps is terrible and gameplay feels very very stuttery with fps dropping for like 50-60 frames
happening only in fullscreen
winowed or bordeless don't have issues
I have high end pc so there is no question about any lack of pc performance

potent lily
regal vaporBOT
ember prairie
potent lily
ember prairie
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What the shortcut meaning sb?

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Sbmm?

potent lily
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Skill based matchmaking

ember prairie
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Okey thx

potent lily
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I can’t find the patch notes mentioning sbmm

dreamy lark
potent lily
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I made the command months to a year ago

torn spear
vast vapor
torn spear
potent lily
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Nope that would make sense but this krafton

plain sigil
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I have had my pubg account permanently banned due to using 3rd party software. Can someone help me send support to get unbanned?

marble trout
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Is anyone getting really bad stuttering since the update? I normally get 100 fps and it will randomly drop to like 30 and be unplayable for 10 seconds and happens multiple times a game.

potent lily
regal vaporBOT
potent lily
#

Report to support so PUBG can be aware

plain sigil
marble trout
plain sigil
vast vapor
regal vaporBOT
#

Kindly take note we do not discuss bans nor handle ban appeals via Discord. If you feel you were incorrectly banned, please submit an appeal on our support website: https://support.pubg.com/hc/en-us

Additional information on bans can be found in the following resources:

plain sigil
potent lily
vast vapor
minor eagle
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In the last two updates, my game experienced unknown crashes after playing for a few minutes each time after finishing the update, and then fixed it on its own in about a day. After this update, I faced the same problem and it has been existing for more than a day. Can anyone help me with this issue.aquacry

vast vapor
regal vaporBOT
forest matrix
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I never recieved my reward for doing all 3 hot drop missions i see others were rewarded i have proof they were verified and within the time frame

devout mesa
potent lily
still palm
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why do i need vpn to access the event ?

vast vapor
still palm
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the golden egg

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i tried opening the link multiple ways it will redirect me to the main page

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when using a vpn it wouldn't redirect

vast vapor
regal vaporBOT
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The following countries have banned PUBG or have made gambling illegal therefore you are not able to earn certain rewards in game or otherwise: China, Jordan, Nepal, Israel, Iraq and India.

vast vapor
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I believe Belgium and The Netherlands are on that list too.

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Are you from one of those places, @still palm?

icy horizon
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hello

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i cant aplly for draw

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on ewent

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i have 860 gold egs

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i see gold enter draw but nothing hapening

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my entry count 0

icy horizon
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what its problem

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i have send pubg suport

floral parcel
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pubg chat not working tried all windows settings all headset and micro done as default

potent oasis
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Is it possible to be given PUBG Plus+ Status on Steam for the same Krafton account that already has this on Xbox without paying for it twice? I just got a gaming PC and my Steam profile is completely barebones after 8 years of Xbox Grind, i'm so annoyed.

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Any help much appreciated guys 🙂

potent lily
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You can try to talk to support but big doubts on that

regal vaporBOT
potent oasis
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If it wasn't such a nightmare/ basically impossible to log in to pubg steam support i would talk to them and wait for a reply, it just doesnt let me sign in once i click support steam, maybe i need to do support xbox instead

potent lily
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Strange cause I click the pc link and it hasn’t lead me to steam login? Typically they just ask you about your contact info and IGN

potent lily
potent oasis
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No krafton has specific links to xbox pubg or steam pubg support, then my login doesnt work once i click it for steam support

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Same login works for krafton id though

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To check on golden egg event and such

potent lily
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I’ve never had to login at all with support links

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Especially when talkin to the bot

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I talk to the bot to get a ticket started and move from there

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I’ve never logged in on the support site

potent oasis
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Talking to bot seems so hard to get ticket going, tried many times, once i click no that link didnt help it circles around and starts again asking me what option i have an issue with

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So annoying mate honestly

potent lily
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If you choose an issue in the field of what you want, they’ll get you to the right area once you fill in details

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I am never traveling around the support site to find a spot to get a ticket started

potent oasis
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There is like a list of boxes u need to fill in

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What is your gamertag

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What region are you in

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What is your steam id

potent lily
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Yes.

potent oasis
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Then as you go to type in those boxes they vanish and faq links replace the screen

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It was happening to me like 6 tomes last night and i couldnt get it to stop happening, seems like a website bug

potent lily
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Never had that happen when I did it so idk what is happening

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Their websites do suck

potent oasis
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Ye its a farce, all automated and cant get past it, so just got no way of getting in touch

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Im gonna try again on another browser but it already happened on chrome and opera

potent lily
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As for your issue, high chance of them doing fuck all to help. This game has no cross progression so krafton ID is just for you to have for their bullshit but not for you to transfer any data.

potent oasis
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Doubt it will help, seems more like pubg/ krafton support site being messed up than my browser causing it

potent lily
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If you have a previous email from support use that it’ll open a new ticket

potent oasis
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Yeah i dont get why prime gaming claims of the past worked for my same krafton account though

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Fir xbox and ps5

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For* that gives me hope they would do it for me, but that was enabled this isn't

potent lily
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Krafton ID is for connecting your accounts to it all but that’s truly it

potent oasis
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Maybe i just have to pay, fucking joke, game is supoosed to be free to play and i gave them enough money over the course of 8 years and these last uodates are horrendous they deserve no money when they release updates that cause horrendous performance or fully disable controller finctionality

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Sick of being loyal when they don't have much care for dropping game breaking changes most months

potent lily
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It’s 7 but I get it. You don’t have to pay for it

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The main benefit is ranked and you won’t be at that point for a bit

#

If you’re interested at all with the cheating on pc worse in ranked

potent oasis
#

Yeah i dont even like ranked coz on console at least its Xim/ Zen/ Kronus heaven

#

Assume the hacking is grim on pc ranked

potent lily
#

So why do you want plus? Is it the medals?

potent oasis
#

I also dont like bots, just wish you could play 99 man solos or squads like back in the day and it felt fair

#

Medals, clan, and just the ability to play ranked if i want to

regal vaporBOT
#

PUBG PLUS+ adds a variety of features to your account, including:

  • Mastery Medals;
  • Survival XP boost;
  • five outfit slots that can be switched to during the pre-match countdown lobby;
  • custom game creation; and
  • access to ranked matches.

One time benefits include:

  • "Survivor Base" customizable lobby skin
  • Captain's Camo hat, mask, and gloves
  • 1,300 G-Coin.

All included with a one time purchase of PUBG+ See https://pubg.com/en/game-info/pubg-plus for more information.

potent lily
#

Yeah clans aren’t specific to plus

#

Did you buy PUBG when it wasn’t free?

potent oasis
#

It seems a pisstake that i have been loyal to them for almost 8 years and have the lite version of pubg, i just spent like 1500 on a pc and cant think of anything less exciting to sink more money into now than this game when they drop these half arsed updates, not being funny but the performance on sanhok the last 2 days is reminiscent of pubg in the first few months on xbox one before i had an ssd installed

#

Utterly unplayable framerates/ microstutters , screen tearing

#

I've tried plenty of other games since i put this pc together and they all run great too, just no excuse for a game with this much time spent on it to be running so poorly

potent lily
#

This game is known to be heavy performance

potent oasis
potent lily
#

Gotcha gotcha if I were you I’d hold off on spending more in this game till you have a conclusive answer

potent oasis
#

Kind of feel like they shouldn't get any more doh off me for access to full game status, i get it went free 2 play since but i had this steam account linked to the same krafton for like 5 years before i got my pc

#

Just dodnt buy steam pubg coz i had no pc to play it

#

Didnt*

#

I will try to solve the problem of hitting support up and hope they value my loyalty enough to bend their stupid rules

#

Won't hold my breath though

potent lily
#

Iirc the krafton ID was how you got plus given to you as it went free to play

#

Loyalty means nothing, go with telling them about your krafton ID and connection back before free to play

potent oasis
#

My issue was although i had steam linked to krafton

potent lily
#

Make them
Think you bought it for pc too

potent oasis
#

I had no way to play pubg

#

Until october 2024

#

Yeah i will have no receipt proof of that purchase though is my problem

potent lily
#

I remember vividly the ID was the whole key

potent lily
#

So totally up to you

#

Mention that ID for sure

potent oasis
#

Yea worth a try, its just so grim playing for dinners and getting 0 medals for it

potent lily
#

You can lookup your stats elsewhere like everyone else does. The medals don’t have value as they haven’t kept count for older accounts. I get the appeal

potent oasis
#

Its 1 of the only things that is rewarding for doing it, they never give you character skins or weapon skins or vehicle skins for dinners, all those nice rewards are behind the fight against hackers for many games ranked mode

potent oasis
vast vapor
# potent oasis It was happening to me like 6 tomes last night and i couldnt get it to stop happ...

@potent oasis Recently I was having similar issues with getting the Support chatbot to work and getting tickets filled out. Discovered that enabling cookies for pubg.com and smooch.io (the chatbot) and making sure both sites had script permissions (uBlock Origin) got it to work finally. YMMV, but since it works for Not_here, I'm guessing that it might work for you on a mobile phone / device that has different (more lax) security settings than your PC.

faint matrix
#

we'll we be notified once the G-Coins are giving to us, for those who got 10 wins on the hot drop mode ?

vast vapor
#

The notification will consist of the reward showing up in-game.

wet sluice
#

anyone else getting massive stutters on sanhok?

potent lily
#

Tell support

mossy shoal
#

anyone experiencing game crash every time when you start the match? (after new sanhok update)
my specs is
R9 7900x
RX 6700xt 12gb
32GB DDR5
MSI b650

regal vaporBOT
warped orchid
#

i can't leave clan even owner can't kick me i'm on console user:astro_YTofficial please kick me from clan

ember zinc
#

i cant get the rewards from golden egg event

amber perch
#

same

#

i got the 2 daily login contrabands from sat and sun but yesterday i exchanged aswell 100 eggs for 5 contrabands but nothing except from the dailys was given to me

wise totem
amber perch
#

yeah i know

#

now its given

wise totem
#

did you find them there earlier?

#

okay

#

no worries 😄

potent lily
regal vaporBOT
icy horizon
#

i need suport

potent lily
#

Lucky you the links are above along with ways to find troubleshooting

icy horizon
#

i cant enter draw for ewent i have 1450 gold egs but cant draw nothing hapening

potent lily
scarlet cloak
#

HELP

#

they finally got back to me about my missing wardrobe but i do not know how or where to reply back to these guys!

IMG_2057.png IMG_2056.png
potent lily
#

You email them within the same one tho it may be closed since you didn’t respond.

scarlet cloak
scarlet cloak
potent lily
jolly loom
#

Why won’t the V button work at the moment. I don’t like playing in this position all the time.

potent lily
#

You can use that email in the future to open a new ticket rather than going back to the website

scarlet cloak
arctic cloak
#

Hi Everyone, has anyone had an issue recently where they have been permanently banned for nothing?

#

I was playing last night with my mate, and then got randomly banned for cheating even though im not whatsoever/

#

Doesnt even appear to be a short ban it looks like i've been permanently banned

#

And when Im trying to get help on forums you only seem to get responses from people saying 'just dont hack' and its absolutely infuriating because im not?!

regal vaporBOT
#

Kindly take note we do not discuss bans nor handle ban appeals via Discord. If you feel you were incorrectly banned, please submit an appeal on our support website: https://support.pubg.com/hc/en-us

Additional information on bans can be found in the following resources:

potent lily
#

That was a recent issue from last update that made some people get banned for no reason

arctic cloak
#

No no controller, was just playing with keyboard and mouse, me and my mate killed 2 people on duos and then poof I got banned for nothing

potent lily
#

Weird well hopefully support actually answers

#

(I wouldn’t be surprised if they didn’t though)

arctic cloak
#

Thats also whats worrying me, everything im reading on the internet is saying that support is awful, and other people who've posted on forums who seem to have a similar issue just get the standard 'well just don't hack then' from these absolute maggot keyboard warriors you get, its already happened to me on steam community after I posted on there

#

hopefully support actually help me

potent lily
#

That’s how it goes. Support typically responds with “the reason cannot be told due to security reasons” which never makes sense. If you’re just tryin to figure out if something in the background was messing with something in game, that response does not help the situation.

#

Good luck

arctic cloak
#

Thanks mate, appreciate your help, ive checked if anything else was running on my machine and there was nothing apart from standard windows processes, discord, steam and a tab in a web browser, im absolutely speechless i've no idea what on earth has happened

river meteor
#

did anyone else never get the rewards for the thanksgiving event?

#

@fast grotto hello, i see your a community moderator. Do you know who i can contact about my missing g coin from the thanksgiving event?

fast grotto
#

hasn't been dished out yet

river meteor
#

oh okay. thank u

#

also, is there a specific channel to go to for questions? or is it cool to just @ a community moderator

potent lily
#

No channels for it. Typically safe bet but likely it’ll just appear in your inventory

daring jolt
#

Hey does controller finally work now or is it still bugged

hoary radish
potent lily
#

While you’re using it?

plucky dove
#

guys can some one help me to get short out my problem guys pls

image.png
#

something like scanning is showing while alt tabbing

potent lily
#

You have nothing running in the background?

#

Cause that just looks like a cod radar

pine heath
#

when sanhok issues fps stability and other can fix??

#

big issues in the map fps drops

#

unplayable i have 3080 and ryzen 9 5900x and i have problems with the last update

potent lily
pine heath
#

today is 10

potent lily
pine heath
#

11 December 2024 02:00 i see eleven not 10

#

so the bug is at the biuldings tha occus fps drop?

potent lily
#

Possibly

potent lily
#

10th for me at 7pm

pine heath
#

ok

#

me maybe tomorrow

blazing furnace
#

Hi everyone. I am facing an issue with launching the game. Can you please direct me to the concerned person?

regal vaporBOT
potent lily
#

!support if nothing works

regal vaporBOT
wanton bane
#

when will desync be corrected? for PC....

blazing furnace
#

HOW LONG IS THE SERVER IN MAINTENANCE?

#

sorry for in caps

potent lily
blazing furnace
#

thanks bro

#

are you the moderator?

potent lily
haughty otter
#

where are these eggs event winneers ?

dire wagon
#

i cant even exchange

distant epoch
#

sanhok still major stutters. 5800x3d and 7900xtx

wanton bane
#

yeah experiencing major stutters as well 5800x3d with a 3070

odd rain
#

Update your bios?

#

Try to turn off 0 core?

distant epoch
#

nothing is overclocked. ram at 3200. bios and all drivers updated. other maps are fine. just sanhok. other games are fine as well

odd rain
#

For Ryzen CPU highly recommended to use hight clock ram for stability and increase 1% and 0.1% fps values

#

My 3600x works with overclocked up to 3800 RAM with rtx 3060 and no lags or somethings. Avg fps around 170-200 with drops to 120-140 fps on hight poly fields of wheat on Miramar or Erangel

#

Forgot to say motherboard chipset is important too. For overclocking especially. Mine is b450

distant epoch
#

i have x570 but this ram doesnt like to go higher. i think got a bad batch of corsair ram.

queen sand
#

I'm having issue with PUBG golden egg Contraband coupon exchange. I exchanged it 6 times and I got nothing at all in game

distant epoch
#

and im not dumping more money into this pc until i go to the newest ryzen some time next year

odd rain
distant epoch
#

ill mess with it later today. dont think its a hardware issue since every other map and game works fine. including the shitty optimized EFT lol

odd rain
#

Glhf

wet sluice
distant epoch
wet sluice
#

Probably wont solve the issues since i also have and CPU and GPU and had some minor stutters

distant epoch
#

ya all updated.

regal vaporBOT
pine heath
#

4 hours for maintainance and nothing change in the game at sanhok well done.

#

same fps drops nothing change.

potent lily
#

Report to support

honest quest
#

So someone got killed in pubg and then typed some extreme insults in the twitch chat of the streamer who had killed him, could he also get banned in pubg?

regal vaporBOT
honest quest
#

is there an email where you can report things to?

potent lily
#

Website is posted above

versed flare
#

Guys, if I participated in the lucky draw, how can I see what I won?

potent lily
#

All I got

versed flare
potent lily
#

Don’t know if the two are connected

hallow forge
#

I have a problem with golden egg event, i have 800 eggs but when i press participation button in giveaway, nothing happening

agile bough
#

Heyow, there is something wich causes commodity inconvenensce when chossing/equiping gears since latest update :

When character view is from behind, if we choose another backpack it automaticly reset the front view, so we have to turn again to see how looks backpack

Before, the view wasnt reseting, it was same whatever we did...

verbal ibex
native mica
#

I didnt get my top 500 rewards like I should do?

#

Anybody know the issue?

proud horizon
#

Reward for the hotdrop event has sent or still in progress?

odd spindle
proud horizon
#

I didn’t receive my reward for hotdrop , i was chose on the 1st mission

potent lily
potent lily
proud horizon
#

Yeah I checked still didn’t receive , anyway thank you brother for replyingđŸ™đŸœ

potent lily
#

“You got such and such gcoin” it may say when they expire too. Typically a month

devout mesa
#

Apologies for the delay 🙏

odd spindle
rugged parcel
#

Hey so not to be annoying but I got 28 wins during hot drop which I know isn’t top 3 but it’s more than 10 and I put my ign and platform twice In the chat room and I haven’t received the g coin

#

I would just like to know if I input my name wrong for future reference

IMG_5823.png
rotund holly
#

server crashed in a plane but players can still talk in game? EMEA

ornate spoke
#

I didn't receiving the reward for the #1311619820139053067 reward. I secured 11 Chicken Dinners during the event period, which should have qualified me for a 1,000 G-Coin reward.

I am unsure if this is a region-specific issue. If so, it would be helpful if PUBG could provide clearer information about the eligible regions for the reward. It's frustrating to put in the effort to achieve the required number of Chicken Dinners only to find out that the reward may not be available in my region.

I hope you can look this matter and provide a resolution. Thank you for your time and attention to this issue.

potent lily
potent lily
cedar linden
#

my region is in united states, but I didn't get any awards from the thanks giving event, my total win is 10 wins

image.png
potent lily
cedar linden
#

This is my region for Kraton ID

image.png
vast vapor
#

I think they're saying that they're in an eligible region. @cedar linden The rewards have been delayed; just gotta be patient.

cedar linden
#

oh thanks for the information

potent lily
#

I’ve just never seen that info before

quiet prawn
#

anyone wanna help me out my game just black screens on load up and idk why

regal vaporBOT
hollow marlin
#

How to solve this

Screenshot_2024-12-12_165123.png
hoary radish
granite robin
#

Hi, I'm in trouble. I haven't played in the last month. On December 8, I decided to return to the game. When I entered the game, I saw that I was banned for 2 days. I decided to wait these two days and wrote to PUBG support to find out the reason for this ban.As far as I understand, this person PUBG_Molotov answered me. Here is his answer

  • Software that bypasses the services in the game
  • Programs that alter the game in any way (even if it is not for cheating)
  • Cheats, macros, etc., for other games and not for PUBG is still a violation of the game's services.
    I was very surprised because I have never used something like this during the game.
    When I logged into the game two days later. I saw that I was permanently banned from PUBG. I immediately started to write to support but did not receive a response. Support simply stopped responding to me. I want you to help me solve this issue. Because from the time I bought the game until now, I have played honestly. And this ban is completely unfair. please help me My nickname in the game is PARAB03.
potent lily
#

!appeal it is all support who can resolve it.

regal vaporBOT
#

Kindly take note we do not discuss bans nor handle ban appeals via Discord. If you feel you were incorrectly banned, please submit an appeal on our support website: https://support.pubg.com/hc/en-us

Additional information on bans can be found in the following resources:

lapis pine
#

is it normal that sanhok has fps drop? I got new PC last month, everything runs smooth but sanhok is a bit laggy.

potent lily
vestal jolt
#

theory is because they made the buildings destructable, so now they dont block the FOW from players, so its rendering more things behind those broken structures, this causing more load on the computers. Other FPS have had similiar issues.

#

...theory of course... lol

lament fern
#

@viral monolith @noble mural hey, is there any info about possible lags when trying to redeem egg event rewards? I tried 3 days already and cant redeem coupons/G-coins

hollow marlin
granite robin
potent lily
granite robin
potent lily
granite robin
vast vapor
#

(on the website after you logged in with your Krafton ID)

#

If you did and are saying that you collected eggs and exchanged them for the contraband coupons, then those will show up in game under Customize > Utility

lament fern
#

I have linked my steam account to krafton and I logged in

vast vapor
dire quiver
#

Anyone received their rewards yet from #1308688904311930891 ? I got the nameplate, but still missing the spray and g-coin box.

vast vapor
#

Delayed; just gotta wait. They're working on it.

dire quiver
#

Kk, assumed so, just making sure. Ty!!

stiff dock
#

Hi, I am writing about the event in the PUBG discord channel. I participated in the Thanksgiving event, but I did not receive the reward, although my friend did. Is it possible that there was a mistake?
#1311619865554976809 message

image.png
ornate spoke
stiff dock
#

ok ty

ornate spoke
# stiff dock ok ty

when you receive the gift . let me know, if possible . i also participated in the event.

stiff dock
lament fern
#

it feels like buttons on website just dont work đŸ€·â€â™‚ïž

vast vapor
lament fern
vast vapor
heady abyss
vast vapor
sage shuttle
#

My region is also cis but they did not give me anything even though I got more than 10 wins

#

I have screenshots of me winning the games.

#

I can also show the dates

#

No one from Azerbaijan participated in the event and won any g coins, but many of my Azerbaijani friends, whom I know, won with me.

#

ign Murad_abi

#

platform steam

#

@regal vapor @devout mesa i can prove once again that I deserve that g coin. Please be fair and give me the 1000 g coins I deserve.

fast acorn
#

I played with my friends for the Thanksgiving events, and they all got 1000 G-Coin, but I still haven't received it.@regal vapor@devout mesa

potent lily
fast acorn
potent lily
#

I’d talk to support

heady abyss
#

Same for thanksgiving event

lyric raft
#

I also didn't get anything for thanksgiving eventđŸ„Č

vast vapor
#

(If what you really were trying to ask was "are the rewards going to be issued soon?" then that's a wholly different question. 🙂 )

heady abyss
#

I didn't get any of them atm

#

Not for sanhook mission win,not for thanksgiving event

#

Soo i asume all the rewards are delayd at the moment

vast vapor
#

Yep. I'm sure they're working on it, but nobody here will know anything until Krafton takes action. DM Kruskay or TecK (the Community Managers here) if you want to ask them for an update or help escalating the issue to try to get it resolved.

heady abyss
wooden fog
#

With the most recent windows update(only thing I can think that has changed). Anyone have the issue where while playing PUBG and tab out of the game it crashes right away. I verified files still didn't fix any thing.

regal vaporBOT
wanton bane
#

NA server ping is lowered but desync is making the game unplayable on all maps
getting around 40-50 ping consistently as I was before the merge, now during gunfights getting hit when well behind hard cover, very frustrating state the game is currently in

#

playing on PC strictly FPP

atomic cobalt
#

Pubg stuttering and frame drop fix?
My pc:
Cpu: ryzen 7 5700x3d
Gpu: radeon rx 6650xt
Ram: 32gb 3200
Ssd m.2 3.0
Windows 10
Cpu 55 degrees gpu 70 degrees

sage shuttle
hardy mountain
#

hello pls help to solve this everytime the game is about to finish i always got Disconnected

pubg_error.png
regal vaporBOT
regal vaporBOT
dire cove
#

hi i need help .. i can see only 3 modes here but on the other side same lobby my friend can see and play all availiable maps .. can someone tell me the fix

image.png
heady abyss
#

If you are EU or NA,you will not see anything of that

sage shuttle
earnest orchid
#

My voice chat stops working mid game, in every single match. I can speak and hear people for the first 3-4 minutes, then it just cuts off and doesn't work anymore until I start a new game. In every other game, discord, voice app, etc. the sound works perfectly. But something in PUBG is making the voice chat cut midway.

I've tried every single workaround available online, including here on Discord. Nothing works, and nobody knows how to fix this. Any ideas? Thank you!

lyric raft
#

❗I didn't get a reward for thanksgiving-event. After trying to find out the reason, I was told to contact Kruskay. It's been 3 days and I haven't received any response. I understand that everyone wants to be silent so that time will pass and my problem will be irrelevant? Or what can you call it? Can you at least find out whether someone is dealing with this problem and whether it will be dealt with?

potent lily
earnest orchid
#

Oh no, 3 days and he hasn't received a gift.

hollow locust
#

what do you mean by gift? You had to do something for it so it's a reward! and like many others, I didn't get any reward. and you just can't do anything, thats bs

heady carbon
#

Where do I go if I haven't received my G-Coins from the Thanksgiving event?

hollow locust
heady carbon
#

But seriously, where should I go?

hollow locust
potent lily
heady carbon
# potent lily

the point is that I did everything as it was written in the post and my message was ticked

hollow locust
# potent lily

ya thats bs. all of my mates got the reward only my is missing

potent lily
potent lily
prime crescent
#

Hi, I entered 50 000 g coin lucky draw and now it doesnt say i enterd it at al. What should I do?

sage shuttle
#

thanks a lot

stiff dock
vast vapor
hollow zealot
#

I believe CM's are tired of these requests, but I'm too here for missing thanksgiving event reward.
IGN: CharLasky
Platform: PC/Steam
Region: Ukraine, which either can be EMEA or CIS, depends on how crafton sees it. Both were eligible for participation.

I got 10+ wins during event time (stopped counting after 10th, but I think should be around 12-13), and still got nothing.

Should I just leave this message here, or DM Kruskay or TecK?

UPD: Got the problem solved with the help of Kruskay! Tysm!

crimson jay
#

@devout mesa hello , about the sanhok events , when will you guys will send the rewards ? for sanhok event 2 and bonus

devout mesa
alpine isle
#

I believe CM's are tired of these requests, but I'm too here for missing thanksgiving event reward.
IGN: tipa_sK1LL_-YT
Platform: PC/Steam
Region: Ukraine, which either can be EMEA or CIS, depends on how crafton sees it. Both were eligible for participation.

I got 10+ wins during event time (stopped counting after 10th, but I thinks should be around 15), and still got nothing.

viral monolith
#

I believe CM's are tired of these requests, but I'm too here for missing thanksgiving event reward.
IGN: NaIroh
Platform: PC/Steam
Region: Azerbaijan, which either can be CIS, depends on how crafton sees it. Both were eligible for participation.

I got 10+ wins during event time (stopped counting after 10th, but I thinks should be around 15), and still got nothing.

potent lily
#

Copying and pasting what people say now

pine heath
#

hello when the pubg fix the fps drops at sanhok oeo?

cloud saffron
#

car "drowned" here lmao

image.png
cedar linden
#

I don't mean to bother, but I also haven't receive my g coin, I got total 10 wins
IGN: benpeno
Platform: PC/Steam
Region: NA

odd spindle
hollow zealot
prisma terrace
#

I believe CM's are tired of these requests, but I'm too here for missing thanksgiving event reward.
IGN: Lili444ka_-YT
Platform: PC/Steam
Region: Ukraine, which either can be EMEA or CIS, depends on how crafton sees it. Both were eligible for participation.

I got 10+ wins during event time (stopped counting after 10th, but I thinks should be around 15), and still got nothing.

rugged parcel
#

I'm too here for missing thanksgiving event reward. (Copy and pasted first part)
IGN: WhiteKnight82307
Platform: Console/ Playstation
Region: Na

I got 10+ wins during event (If I counted correctly got 28 wins and I put my ign and console twice in the thanksgiving event chat during the required time frame if I messed up when doing that please let me know for future reference)

Should I just leave this message here, or DM Kruskay

vast vapor
alpine canyon
#

Where is the profile pose gone ?

vast vapor
wanton bane
#

i know maintenance says it working on Sanhok, will issues across all the other maps get corrected as well? ex. Frame drops, de-sync, crashes and stutters. all happeneing more frequent on all maps

fast grotto
#

Fingers crossed

alpine canyon
#

We used to see the bullet hitting the pan in the profile pose if know what I am talking about !

vast vapor
heavy pasture
#

Hello! I'm here for missing thanksgiving event reward.
IGN: Jestinsane
Platform: PC/ Steam
Region: EMEA (Ukraine)

I got 11 wins during event but didn't receive any reward.

winter lily
#

same for me
missing thanksgiving event reward
IGN: Chetaory
Platform: PC/ Steam
Region: EMEA (Ukraine)
I got 14 wins during event, I even have screenshots but didn't receive any reward.

wispy island
#

Hello! I'm here for missing thanksgiving event reward.
IGN: 8ight11
Platform: PC/ Steam
Region: EMEA (Ukraine)
I got 10+ wins during event but didn't receive any reward.

thorny anchor
#

Hello! I'm here for missing thanksgiving event reward.
IGN: Restreal__
Platform: PC/ Steam
Region: EMEA (Ukraine)
I got 8 wins during event but didn't receive any reward.

wise totem
#

@heavy pasture @winter lily @wispy island @thorny anchor feel free to contact @devout mesa in regards to this matter but please be mindful they are currently travelling and Christmas break is coming Prayeg

fringe topaz
#

Can we please this time respect Feedback Thursday I browsed older threads and people keep giving the same feedback and PUBG keeps ignoring this feedback.
What's the point? People will lose interest in the feedback Thursdays which is otherwise a great initiative

potent lily
#

I don’t think they’re ignoring it, likely just don’t feel everything should be in game. Nothing is guaranteed

fringe topaz
#

They are because as I said the same theme exists in all feedback threads , reddit and discord.

To be fair what I said above is criticism of PUBG and not the CMs who do a respectful job. It's just that Krafton devalues it.

#

At least Krafton should be responsible enough to tell us "we are not doing this" so that the same feedback from people stops repeating

formal copper
#

Hello, is anyone else having problems with the Sanhok Slam? Building my team and two of the players aren't getting custom game made to connect their accounts to challengermode app.

idle dove
#

hey guys

#

i need help

#

i keep getting anti cheap error

#

cheat

#

and i dont have nor have i have done such thing

#

i would appreciate any help regarding this 🙂

regal vaporBOT
gusty cosmos
#

I have an issue only on Sanhok where I can load into the pre-jump (i.e. I'm walking around before the match starts) but as soon as I enter the plane the game crashes and I'm asked to install something

modest bough
#

Why have they removed console overall stats?? I can’t see them now. I find that super random that it’s now not letting me view them
 I was on just over 800 wins and now I can’t see how many I have 😕

modest bough
glacial snow
#

Need some help, I’ve won one of the PGC Circuit day draws & have been given a code but where do I redeem this code? I play on Xbox the code is too short to be an Xbox code & when I use the redeem code section on the Krafton website it says “invalid code”. Help would be appreciated

potent lily
glacial snow
#

I coped the code straight from the widget into this

potent lily
#

Iirc most of the codes throughout PGC stuff is for PC

#

If it was a mod who sent it I’d whisper to them if it was through twitch

#

Asking if they know if it’s pc or both platforms

glacial snow
#

Thats the conclusion I came to so Xbox & PS players no point entering the draws. During the Sanhok Pre-tournament event the codes dropped there I was able to claim but the PGC Circuit day codes don’t work

potent lily
glacial snow
#

Tbf it doesn’t specify anywhere on the site that it’s for all platforms so maybe it is for just PC player

potent lily
#

Events typically never list if it’s for any platform. Been fighting tooth and nail to get simple tags in events so no one joins to get gcoin and misses out cause they’re the wrong platform

glacial snow
#

Little bit annoying lol I was looking forward to getting some free G coin after I must’ve spent over a grand on this game đŸ€Ł

potent lily
#

I don’t join any event anymore cause they suck at tagging. I entered a couple that weren’t tagged before n it just sucks.

#

They don’t care cause main playerbase is pc and everyone on the mod team is pc

#

None of the main ones are missing out so what’s the point of changing it now

glacial snow
#

Are you on PC?

potent lily
#

Only for the fantasy royale mode when it comes about

#

Console, Xbox green tag

glacial snow
#

I didn’t even think about that lmao I’ll find someone to give it too

vast vapor
regal vaporBOT
glacial snow
#

It’s just one of those things PUBG doesn’t care about console players only PC

#

I gave the code to someone that plays PC so at least it didn’t go to waste

#

Not here was right it is a code for PC players, the guy I gave it too that plays PC went to the same place I did to redeem the code & it worked for him

shut scarab
#

Ever since this season started I have not been able to get into a single ranked match is the player base too low on na or is it just me

night hazel
#

Wondering if someone could help me figure out something. I'm on pc from europe and I want to add a friend that is playing on ps4 from north america but they dont show up when i search their name in the social thing. Is there a diffrent way to add them or something i should know? thank you in advance to anyone who helps me figure this out! LoveTurtle_1024x1024

vast vapor
night hazel
dapper badger
#

Hello, I'm here to try to find solution to my game issues because internet as some years late

#

My game crash too often and I have lany laggs in game

#

I tried some solutions finds on guide or else but nothing work

#

I haven't played it in a year but It's the first time I had bug and crash like that

sharp echo
#

Can anyone help me? Since a few weeks my sound stops sometimes when im playing. When like a helicopter is flying over and i turn my back to it, the sound just dissapear, and when i turn back its there again. Does anyone has the same?

regal vaporBOT
potent lily
gilded dagger
#

Hi Guys, I've been playing PUBG again recently. And I started to notice this issue. After every match, I go to this blank screen with smoke effects and will only reconnect to lobby after 2 mins. It's very annoying. Anybody know any solution?

Screenshot_2024-12-21_194947.png
sly zinc
#

use a vpn

#

then it will be fixed

#

they got that bug for like 2-3 years and never fixed it

formal copper
#

Ha anyone gotten the Sanhok Slam account verification to work? Half my team doesn't get server to show up. Challenger mode has told me that it's PUBG server issue.

violet wren
#

Why is there no preview on console for presets like pc? And why can’t I now mark the map with icons?

potent lily
violet wren
potent lily
#

Other part don’t recall either

violet wren
#

After seven years, the situation resembles a beta version.

dapper badger
regal vaporBOT
dapper badger
vast vapor
regal vaporBOT
vast vapor
#

(Hint, though: The issues you describe have been discussed many times in the past in this channel, so a bit more effort searching would be advised.)

dapper badger
#

I already look for hours and hours pn internet, triyng so many things
Nothing work

#

Solution in pin section doesn't work too, I just want to know if anyone else have the problem and if it's solve

vast vapor
#

From what I've seen, it's the same problem I'm having (bad CPU). But if you've ruled that out, then I don't know what else to tell you.

bronze wave
#

Hi, I trying to connect my steam with krafton acc for twitch drops. I login in kraton with my old PUBG acc and I see this info. I can't change country!!!! Im not korean citizen!!! How to change this?

image.png
potent lily
#

Were you using a vpn at the time that was connected to Korea?

bronze wave
potent lily
bronze wave
potent lily
bronze wave
nocturne sun
#

Pretty sure it's due to Korean law... Usually Koreans have to link their government ID to game accounts

#

You should be able to use VPN to Russia, clear cookies, then refresh the page

bronze wave
nocturne sun
#

Maybe you can reach PUBG support and they can help

bronze wave
#

Soooo.... I try submit a request but its dont work! I choice KRAFTON ID and forward to FAQ page! What is wrong with Krafton? How to connect with support?

image.png image.png
potent lily
lilac yew
#

When do the esports points post in game?

lilac yew
#

?

nocturne sun
lilac yew
fast grotto
#

it says on the page 12/23...

fiery drift
#

Still no controller support?

ruby sandal
#

What's wrong with the servers? I'm getting network lags and all my teammates and players.

still yew
#

Why is my screen gray when I'm going back to lobby after EVERY match?

#

It's like my game freezes when it's loading back into lobby. I'm on PS5

#

I've reinstalled and its still happening

odd flax
#

Hi, I recently got a new pc and it has been working fine until today. I tried to play CS2 and i ran into some issue saying failed connecting to CS sever. Then, I tried to fix it using methods on Youtube but none worked. I tried to open Pubg and everytime I open it, wifi starts to shut down. Wifi works perfectly fine until I open it. Please help me , I'd really appreciate it.

waxen ore
#

Hi everyone, has anyone else used a voting coupon during the first week of the PGC PICKEM? After the first week there was an extension of the voting period, which put these voters at a disadvantage. I lost the Gen-g and SQ coupon for voting this first week before the change... or am I going crazy? hahahahaha thanks to everyone.

wise totem
waxen ore
potent lily
regal vaporBOT
lost reef
#

I’m getting low memory crashes on Pubg even though I’ve got 64 Gb’s and a 4090?

ruby basin
#

matchmaking needs patching

#

whats point being matched against level 2000

potent lily
ruby basin
wet sluice
#

sanhok still has issues. my game feels like a powerpoint presentation when i play the map

potent lily
formal copper
wet sluice
#

also think its windows 11 version issue

formal copper
# wet sluice yes

That's the current problem. Most ppl with AMD are having this issue. 3 of my friends and countless threads.

formal copper
wet sluice
#

dx12 was worse in some cases in the past

wet sluice
cloud saffron
#

its fine on amd cpu

#

it seems like its an amd gpu issue

sacred sentinel
#

Im having problems loading into matches I can get into game fine, and join lobbies, but once it comes to loading into a match the game freezes on the loading screen. Anyone know how to fix?

south sapphire
#

guys my game crashing on start i deleted and reinstalled game but not fixed

image.png
#

i played yesterday it doesnt crashed

hearty flower
#

HOW TO FIX BLACK SCREEN YESTADER START LIKE THAT

#

TODAY STILL SAME BLACK SCREEN SAD

regal vaporBOT
unkempt storm
# wet sluice yes

I also have this problem. But overall i feel like the game dosent run smooth at all

young siren
#

Community link for clan is not working. It takes you to a blank page. How do i fix this issue? NA Console Series X

vast vapor
regal vaporBOT
#

Bug reports are no longer handled through the PUBG Discord server. If you wish to report a bug, please open a ticket with PUBG support:

PC: https://support.pubg.com/
Xbox: https://xboxsupport.pubg.com/hc/en-us
PlayStation: https://ps4support.pubg.com/hc/en-us

On the Support page, click "Submit a request." Then choose "Gameplay Related" from the first drop-down, and then under Issue: select "Bug Report." Include all the relevant details in your report, and where possible, include video evidence showing the bug.

whole stone
#

Hii all

#

I need help

#

For what

regal vaporBOT
#

Kindly take note we do not discuss bans nor handle ban appeals via Discord. If you feel you were incorrectly banned, please submit an appeal on our support website: https://support.pubg.com/hc/en-us

Additional information on bans can be found in the following resources:

random pond
#

just a quick one guys, what is better
full kitted out m4 or aug?

random dagger
#

hi everyone, my game is crashing and i can't find any solution to resolve the issue. Uninstall / reinstall, change drive, delete all related folders to the game, Epic or Steam, still crashing few seconds after launching the game. No more information in the logs. See screenshot below

image.png
#

thx for any help

potent lily
potent lily
regal vaporBOT
random dagger
#

already followed this and issue still persist: Uninstall PUBG
Go to your Steam library
Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Uninstall
A window will pop up asking for confirmation, click on Delete
Remove associated files
Press Windows Key+R
Type in %localappdata% and then press Enter or OK
Delete the folder TslGame
Note: You may have to look for the TslGame folder in the AppData\Local folder too.
Navigate to Program Files (x86)\Common Files\BattlEye and delete the file BEService_pubg.exe
Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG
In Steam go to Settings>Downloads and click on CLEAR DOWNLOAD CACHE
Restart Steam
Reinstall PUBG

random dagger
#

tried to get a dump from crash with the batch file from PUBG support and guess what ? no dump file after the crash ! lol

formal copper
rugged crag
#

does view distance affect how fast a weapon renders while midair?

drifting kite
#

hello, i got a bug in ranked game

#

someone nade me when i'm reviveing my teammate and my caracter got stuck in revive position

viral monolith
#

PLEASE REMOVE SANHOK ITS UNPLAYABLE

rare vapor
#

<--- AMD user @regal vapor still big fps drops on sanhok fyi.

potent lily
potent lily
regal vaporBOT
vast vapor
viral monolith
#

I suggest you sort out Stanhope, how is that!

#

Or Stanhok if you can

#

Played this game from the start never been this bad! What are you people doing releasing something that does now work on all platforms!

#

Amateur

potent lily
#

If you’ve been playing from the beginning you’d know that bugs and performance issues aren’t new to the PUBG way

alpine crystal
#

I claimed gamepass pubg reward and haven’t recieved it yet. It has been over a week. I can’t redeem the code again.

#

Help plz

potent lily
alpine crystal
#

Yes

#

It never went to my account

potent lily
#

I’d ask support then

regal vaporBOT
vast vapor
#

(Your feedback's also much more likely to be heard if it's put in the right place.)

rustic kernel
#

is it normal to get 90fps on a 1070 ti with i5-10400f??
why is my fps so low
i upgraded my gpu from 1650 to 1070 ti to get better fps yet i dont see big difference
what can i do to get more fps other than changing the graphics settings

quaint birch
#

i’m playing on xbox from Japan cause permanent duty station and im region locked to central US..can i fix that or should I invest in a VPN

ripe mist
vast vapor
regal vaporBOT
vast vapor
regal vaporBOT
potent lily
regal vaporBOT
quaint birch
potent lily
quaint birch
#

i’ll try that out, thanks again

flat stag
#

I need help, they told me to put in my number again but I don't have the old one anymore.. I made a ticket but I haven't received any help yet. thank you

pubg.jpg
fast grotto
#

only support has the ability to change phone number for ranked

flat stag
#

I changed the new number in steam.. but not in the game

#

It shouldn't have changed on the game if I have it on Steam?

regal vaporBOT
placid atlas
remote field
#

For anyone experiencing BEDaisy.sysBSOD and other BSODs with random crashes:

I had the same problem, but I found a setting on a random website that claimed to stop the BSODs. I tried it along with a few more BIOS settings. However, after making those BIOS changes, my PUBG wouldn't even load – it crashed instantly after pressing the play button. That's when I realized all the crashes and BSODs were due to my BIOS settings. I reset all my BIOS settings, and now there's no more crashing, no more BSODs – just peaceful gaming. 😍 just try reseting your BIOS setting

IMG_2670.png
#

im genius

fast grotto
#

latest

limpid marten
#

whats that?

image.png
vast vapor
# limpid marten whats that?

Have Steam check the integrity of the game files; hopefully that will fix it. If not, try a clean reinstall. (See the pinned messages here.)

prime mortar
#

how to change what gun you pose with in pubg pc

vast vapor
prime mortar
#

that doesnt let u change the gun u hold tho

vast vapor
#

Three of the six poses feature a gun (shotgun, pistol, SMG). I believe it uses your currently equipped skin for those. But it's pretty bugged (big surprise) and doesn't always display the weapon with the pose.

limpid marten
#

so lets see

limpid marten
#

just opened it again, it didn't solve

#

i dont know wht to do

potent lily
regal vaporBOT
lapis lion
#

The Stutters on Sanhok are because of Resizable BAR (AMD Smart Access Memory).
Turning this off is really easy on AMD GPUs.
Just open AMD Software: Adrenaline Edition
and follow the steps in the attached picture.
https://imgur.com/a/jFDneK4
For Nvidia GPUs you need to disable ReBAR in your BIOS or use Nvidia Profile Inspector to disable it for PUBG.

Imgur
Disable ReBAR
lapis lion
daring jolt
#

Hey question did they ever fix the controller issue or ?

#

Do I need to uninstall and reinstall the game to fix it ?

trim dagger
#

They Fixed it

rich arrow
#

REKT bot never messaged me. What didnt i do right?

spiral sapphire
#

Servers suck, and its not my internet

wise totem
rich arrow
#

Thak you. Only now i saw the green button.

potent lily
regal vaporBOT
potent axle
quaint birch
normal pulsar
#

Hello, I have a problem, when I finish the game the game goes on a black screen and does not return to the lobby. I'm from PlayStation, has the same thing happened to anyone and if so, what could be the solution?

distant topaz
#

Hi, we have a clan member who keeps getting temporary bans while playing with us. Today, he managed to play for 4 hours before a ban, but the day before he only managed 5-10 minutes before the ban. Its most definitely not because he's cheating (this is a person on 0.8 kpd and 149 average damage), and only plays with us so wouldn't be team mates reporting him. He hasn't had any recent hardware changes. We have noticed however, that he sometimes appears to have an AUG skin he doesn't own, and he's settings reset (i.e. auto equip is turned off, key bindings changing etc). Any ideas what could be going on? Strangely enough, he can play fine on a second account, so I don't think its hardware/software related.

potent lily
normal pulsar
potent lily
regal vaporBOT
normal pulsar
dense glade
#

they look completly different than the ones the icon shows?

image.png image.png
uneven kernel
#

the other hand is not

#

but yeah the bones are on the right hand while they are on the left hand in inventory

vast vapor
dark lion
#

So much lag on xbox, every other game runs fine. Is there something wrong with the servers?

potent lily
dark lion
#

Just cost me a fucking game, fuck this shit

queen sand
#

Hi admin and everyone, does anyone know what happen to https://pubgclanemblem.com ? I want to make a clan emblem but the website doesn't work. TIA

cinder lotus
#

Hello, I played in the Sanhok Slam tournament last night. I read that I have to create a support ticket to get the 500 G coin. Does anyone know how I can go about that?

potent lily
cinder lotus
#

Is this not the correct discord?

potent lily
#

That makes no god damn sense since there is no “support” here

#

Dm a mod I guess

fast grotto
cinder lotus
#

aw. Thank you so much!

hot latch
#

What’s up with the codes given through out the stream last night, I used 3 of them and they haven’t worked

potent lily
wise totem
compact imp
#

Hey i was wondering if there is any possible way I can fix this. So I opened Pubg and I switched from DX11 to DX12 and when I try to open my game it crashes at the loading screen where it's the small window that says Pubg: Battlegrounds. Is there any way I can switch back to DX11 without opening the game. Also I have it on pc By Steam.

hollow falcon
#

#đŸ€

nocturne sun
pale crypt
#

Heyyy! I just wanna ask that I don't see the flight route on my map after I land, it immediately deleted, what is the problem with my game? What causes that? I play with very low settings, disabled sharpen, blur visync. I use free sync only with directx11 enchanted. Pc is i7-9700k, 3070ti with 2k monitor, but I'm playing custom resolution 2304x1440

vast vapor
lost reef
#

Anyone seen this yet?
Happened a couple times
Running a 4090
Been popping up for a few people

IMG_1285.jpg
fast grotto
#

memory leak on a 4090 scary

vast vapor
lost reef
#

Just started this week?

#

Have a 13900 k
Just took our a Soundblaster AE5
Bought a DAc
Just downloaded Realtek drivers
Wonder if it has something to do with it?

gilded furnace
honest quest
#

tf is that @regal vapor??? you give us no time to even redeem the golden eggs and to spin the lucky draws? so weak. like i have had 3.5k or sth eggs, and did not get the time to spend them...

image.png
potent lily
#

They had the dates from the start

sweet knoll
vast vapor
olive ermine
#

ZHU BAJIE case guns are not in the scrap broker

578080_15.jpg 578080_16.jpg
vast vapor
regal vaporBOT
olive ermine
night root
#

Anyone having issues where the “New Years Big surprise” crate doesn’t get delivered??

potent lily
#

@noble mural big scam

thorny anchor
#

Where I can check winners of the survivalist mission?

echo smelt
#

Did anyone else not get the Contraband Tokens from the 2025 Box?

potent lily
opaque rivet
potent lily
#

Do y’all not preview what cases it had within it? Those were all different

#

The spray no matter what sucks ass

cold horizon
#

Anyone else experiencing recent Network Lag Detected issues on PC ?

fickle wyvern
#

hey i am getting a ''unknown crash'' every time i try to launch the game can anyone help me ?

#

PC

vast vapor
regal vaporBOT
restive belfry
#

How do you use team finder in game I don’t have a radio tower icon for it what do I need to have to use it

molten sluice
#

Voice chat is not working in Asia server

potent lily
restive belfry
potent lily
#

They’re adding language shit to it

restive belfry
vast vapor
potent lily
quick mauve
#

Quick question, my friends and I got the 2025 Happy New Years Gift from the event. I'm confused because so far outa 3 of my friends have all gotten 100 Contraband Coupons from it while I only got 10, I just wanna know if I got unlucky for it.

uneven kernel
quick mauve
#

Brotherrrrr. Dangg thanks for letting me know

potent lily
#

You can preview cases before opening

prime mortar
#

cant post in clan recruitment. screen just shakes.

potent lily
swift finch
#

Heya! Anyone noticed an increase of stutter every 10-15 second recently?

vast vapor
vast vapor
twin panther
worldly quail
#

buy good pc

#

lower settings

stable blaze
#

Guys i have decent pc, with 3080 12 GB and ryzen 7 5700x and i am having frame drops even though everything low

#

like 144 to 120 and 80 then again 120

viral monolith
cloud saffron
#

i got queued into a match with ukrainian team while they had same langauge team ticked

#

however my vpn is german sooo

deep glacier
#

When does the new pass start?

fast grotto
#

In a couple weeks

#

Same Language is based on device language

#

Rather than location

deep glacier
thorn geode
#

is it to late to get the pubg rewind?

fast grotto
#

the wut

astral surge
#

Hello everyone!

I’ve been experiencing some micro-stuttering in PUBG that’s really affecting my gameplay. My FPS seems stable most of the time, but I notice small hiccups or micro-stutters, especially in intense moments. My system is as follows:

Motherboard: MSI B450 Gaming Plus
GPU: NVIDIA GeForce RTX 2060 Super
CPU: AMD Ryzen 5 3600
RAM: 16 GB
I’ve tried tweaking a few settings, but the issue still persists. I’ve seen some people mention adjustments in the BIOS, like enabling XMP for RAM or messing with certain power-saving settings. Do you think it’s worth experimenting with these settings? Or are there any specific configurations I should try either in-game or through the NVIDIA Control Panel to reduce these stutters?

I’d appreciate any advice on optimizing performance and getting rid of these micro-stutters.

Thanks in advance!

astral surge
ruby basin
#

Hey pubg please tell me where the setting for changing quick marker key bind has moved to I can’t find it anywhere

potent lily
stable blaze
rare vapor
#

@regal vapor @devout mesa anything new about the Sanhok performance? its still bad. is PUBG on it?

lost reef
#

I think the 4 hour bug may be back

potent lily
#

Make sure to tell support about it

whole mountain
#

any one have game crashing issue ?

#

my game is crashing, i try reinstall windows also still same problem game crash

regal vaporBOT
wooden fog
languid basin
#

There's a bug where if you put on the "dress slacks (brown)" the "snow angel boots" and switch your character to female, it makes your shin/ankles disappear

20250104022125_1.jpg
#

i recommend you guys fix this in the upcoming season maintenance

#

i have not tried to experiment with other clothing items

wise totem