community-support

[raven sorrel]

Ehm do i need to SWITCH acc?

[opaque flume]

Read the message above yours please

[raven sorrel]

I did all the steps but ts still comes up

And btw it’s for a application I need to fill in

Like ts

[honest mesa]

what duration does softban messages delete

or does it do all messages ever sent in that server by the perosn

[empty spire]

Hello Guys, is there a feature, where I can configure the Warning treshhold? Someone configured it here, but I want to configure it too. Where can I do that?

[ruby light]

u mean how long they are for or for the (3 warnings)

[empty spire]

both

Like where can I configure them generally

[ruby light]

i think in auto mod module

wait

that is regular mute command

[empty spire]

Thank youu

[supple orchid]

No problem :)

[ruby light]

lol

i found it

[supple orchid]

[supple orchid]

It deletes the past 7 days of messages from the user(s)

[honest mesa]

Than you

[slow sequoia]

How would I go about making dyno saying something

Ex: I say /tomato {@user}

And dyno replies with: planted tomato on {@user}

[chilly saddle]

Good evening.
Please does dyno auto punish have a decay period incase the user gets to the max warns.

Or is the only solution an appeal.

[fading rune]

You can create a custom command with name tomate and command:

Planted tomato on $1.user.mention

For information on how to create a custom command refer to #support > Custom Commands > 1

[slow sequoia]

Thanks

[dusk niche]

anyone free to help?

[regal jewel]

could you please explain what you mean by this?

[regal jewel]

please clearly state the issue so we can help

[dusk niche]

yes so i was wondering if theres a way to set up verification with dyno so that instead of said person using command on themselves its for mods and above to do for example "?verify @user"

[regal jewel]

if you want a command that only mods can use to add a verified role to users then see below and let me know if you have issues

[regal jewel]

to restrict it to mods only just ensure your moderator roles are set in the "Allowed Roles" section

[dusk niche]

thank you so much

[dusk niche]

idk if that helps

[regal jewel]

np lmk if you have any issues

[dusk niche]

for sure im doing it now

@regal jewel do i need to do anything on the dashboard on the internet

[regal jewel]

yes, that is where you create the custom command

[dusk niche]

oh jeez this is gonna be hard alright ty ill try lmao

[regal jewel]

dont worry, its much simpler than it looks 😄

[chilly saddle]

The auto punish feature has its max violation 50 if a user gets to that do they start afresh?

Let’s assume I have autopunish placed at 10, 15 & 30 violations once a user gets to 30 does it restart or remain at 30

[dusk niche]

im comparing these 2 and idk how to fill this out correctly tbh @regal jewel

[woeful kernel]

Question. Does the auto delete function work based off of when the message is posted or just a general timer?

[lavish lotus]

@zenith oak

@rough citrus

[rigid portal]

It's based on a timer you set on the dasboard. (in seconds)

[rigid portal]

Do you need help with Dyno?

[distant monolith]

Name:
verify Command:
{!role $1.user.id +Verified}

[trail wolf]

Got these how can i resolve this?

[dusk niche]

This is the proper text to make it so I can verify ppl instead of them verifying themself?

[merry rover]

Anybody know why dyno cannot lock a channel

[cyan niche]

Is there anyway when someone appeals I have an easy way of talking to them about the appeal?

[trail wolf]

I wanna appeal too

[rigid portal]

We dont handle other servers appeals

[trail wolf]

Ok

[distant monolith]

yes

[lethal kayak]

I need some help guys , uh for the moderator section it's not saving the changes for allowed roles and I wanted to disable some options like ban and it is not saving it

[eternal egret]

What does it show when you try saving it?

[eternal egret]

Hi, did you still need help with this?

[lethal kayak]

It basically says it's saves and then when I went to the manager section made some changes and came back it was back to default for both

[merry rover]

Yes

[eternal egret]

As long as you saw it being saved, you should be good

[lethal kayak]

Waitttt dudeee how do I unchange some settings cz idw my mods to have the ability to ban 🙏

[eternal egret]

You don't want mods to be able to ban?

[lethal kayak]

Yeaaa

[strong sonnet]

To make the ?lock and ?lockdown commands work properly so users will not be able to send messages, make sure that the permissions in each channel are set as follows:
For the Dyno role Manage Permissions
For the Muted role Send Messages
For All other roles Send Messages
For the @everyone role Send Messages

If you use a special member gate or verified roles in your server, check out ?tag secretmute to see how to set permissions properly in private channels.

Note: For ?lock you will need to provide a time or a reason for the command to work, e.g. ?lock #general We'll be back, ?lock #general 2h or ?lock #general 2h We'll be back.
Also note that to end a lockdown, use ?lockdown end.

[eternal egret]

@merry rover Follow this guide

And let me know if it works

[merry rover]

ok

[eternal egret]

👍

[eternal egret]

One sec

[lethal kayak]

Okiee

[eternal egret]

Okay so, here's two things
1.Try checking here and see if you have the mod role set under Allowed roles which allows them to run the command, remove it

2. Double check you don't have admin perms enabled for mod roles (server settings), not related to dyno however could be a possibility

Test it and let me know if it works

[lethal kayak]

Yea 1 min lemme try

[eternal egret]

Alright

[lethal kayak]

2 is not possible since the mod roles are cosmetic

Lemme test 1

[eternal egret]

Okay

[lethal kayak]

Uh um I can't tell anything cz it's not saving or reflecting

[eternal egret]

Its not saving?

[lethal kayak]

Yea

[eternal egret]

This is what I was tryna get you to do, I was trying to see if it would work for you

[lethal kayak]

Ohhh , but it's not saving it like admins and managers r not able to do anything either

[eternal egret]

Interesting, I want to see something, can you run ?roleinfo on the roles and show me

[merry rover]

I seem to have done all of that. Not sure if it worked tho

[eternal egret]

Let me see your channel settings, did you set it like how it was in the guide?

[merry rover]

Oops I missed something hold on

[eternal egret]

Alright

[lethal kayak]

1 min I think it worked but what dies ignored role mean?

[eternal egret]

From this?

[eternal egret]

In your case, since you don't want mods to ban, whichever role you set under that category, they won't be able to run that command

[lethal kayak]

Ohh alrr tysmm um I was able to trouble shoot it

[eternal egret]

Of course

[lethal kayak]

Broo wait nvm this is getting frustrating , it's not saving anything dude

[eternal egret]

Try refreshing the dashboard? Or can you try logging out of the dashboard and logging again? And then try again and see if it fixed anything?

[lethal kayak]

1 min I'll send an ss of what's happening

[eternal egret]

Okay

[lethal kayak]

1 min I'm trynna record it

[eternal egret]

Your okay, no rush

[lethal kayak]

Wait nvm I can't record I'll try to refresh

Oh tysm it works rn I can finally sleep 😭

[eternal egret]

Ohh cool, no worries, take care

[tawdry shoal]

Hey,
I wonder if we can make a custom command which works like, we run a command which gives a user a role temporarily for a specific amount of time, after that, dyno sends a reminder of the temprole in an assigned channel, it gives us some option to replace the temporary role with another role which would be permanant and also it gives an option to decline the request, and take the temporary role also gets removed and neither they get the role which dyno would assign permanently.

[sharp widget]

That is not possible, and please in the future don't ping anyone for support, thanks!

[snow bough]

hey dyno work weirdly

in my friend server dyno only scan few word and tranlate it even when the person didnt mean it

[sharp widget]

Dyno does not have a translate feature?

[dusk niche]

@distant monolithcan i ask you something about that command {!role $1.user.id +Verified}

[rigid portal]

How can we help?

[dusk niche]

so he helped me out and gave me a command to have it so mods in said server can verify users instead of them do it themselves

now in the command box do i put exactly {!role $1.user.id +Verified} word for word or do i need to add anything else or change anything to the names of the roles i have set up and to take away the joined role to verified role

so for example when someone joins they instantly get a role named admitted then i want to be able to take away role "admitted" and give "verified" in one swoop of typing ?verify "user"

[rigid portal]

They you should put exactly {!role $1 +Verified, -Admitted} in the command box.

[woeful kernel]

What is the trick to getting {choose} to work lol

[dusk niche]

ty!!!!

[dusk niche]

just to confirm no other line of command just that?

[rigid portal]

Correct

[dusk niche]

youre a blessing

[strong sonnet]

Sample Choose Custom Command

Name: ?choose
Command:

I chose {choice}```
**Usage:** `?choose`

[rigid portal]

@woeful kernel

[rigid portal]

Thank you!

[woeful kernel]

Thank you so much! If I wanted the response to be for a user specified by whoever ran the command how would I do that?
Example test @ user
Response @ user did blah blah blah

[rigid portal]

You would replace the options with $1 did blah blah blah. Use $1.user.username instead of $1 if you want Dyno to just display their username

And remember to keep the; between every option

[woeful kernel]

You are fantastic! Thank you!

[rigid portal]

Thanks!

[gilded juniper]

yw

[woeful kernel]

Would you happen to know why my cooldowns aren't working for this command? 1m is just for testing but it still won't remove the roles given after the allotted time

[regal jewel]

could you test the base command to see if that removes roles after the time has elapsed?

[woeful kernel]

Base command?

[regal jewel]

yes the regular ?temprole command

[woeful kernel]

So without user?

[regal jewel]

no i mean use the ?temprole command. in your screenshot you are showing a custom command. im asking if you can test the ?temprole base command that is already on the bot

[woeful kernel]

Sorry I am very new to this bot. Do I use that command directly in chat? Like this ? temprole user 1m roleid

[regal jewel]

correct 😄 see below for more info

[strong sonnet]

**Command:** ?temprole

Aliases: ?undefined
Description: Assign/unassign a role that persists for a limited time.
Cooldown: 5 seconds
Usage:
?temprole [user] [time] [role], [optional reason]
Example:
?temprole @NoobLance 1d Birthday, Happy Birthday

[regal jewel]

also dont be sorry, we are here to help

[woeful kernel]

Ok so this is the command I ran and it did not assign the role

The command I have in the custom command will assign the role to the user but will not remove it after the timer

[regal jewel]

could you try the slash command varient, /temprole, and let me know if that responds

[woeful kernel]

Ok so / temprole toggle worked but still didnt remove the role after the duration

Is 1m not a valid time?

[tall ruin]

i need help

not letting me add another thing

with the same trigger

do i need a different trigger

like this one worked but i wanna make another

[main leaf]

You can only utilize that trigger once sorry!

-# You can set it in multiple channels, but you can't have multiple of the same trigger

[tall ruin]

okay but can i make it react to any messages with a different trigger

instead of {*}

[main leaf]

No sorry

[tall ruin]

oh

[woeful kernel]

I tried it again and temp role toggle will add the role but not take it away

[regal jewel]

could you dm me an invite to the server so i can join and investigate further

[woeful kernel]

Sent

[tawdry shoal]

Can someone tell me that what's the difference between selecting the “wildcard” and going without selecting it in autoresponder?

[main leaf]

For example with wildcard if you had the word cat, it would react to catfish

[cyan niche]

I have a question and I need help.

So I’m co owner of a server and my owner had dyno bot in the server and I ended up taking over all that stuff I had to make another bot or at least I think I had to, but how can I get it to use my bot instead of his?

[supple orchid]

Presuming their bot is a premium. You can kick their bot but keep yours in

[supple orchid]

Sorry for the late response. You can appeal the ban by pressing “appeal” which will take you to the form

[shy yarrow]

He just has a lot of things hooked up to his bot, is there no way we can combine them or something?

[supple orchid]

~~Unfortunately not, you can’t combine bots. If he can, he could possibly configure your bot so it’s the same but there isn’t a way to combine ~~ Configs are per server not per bot so you can kick the old Dyno

[heavy panther]

@regal jewel How can I restrict or disable particular emoji or users from reacting a particular emoji in an announcement but can use other emojis?

[heavy panther]

Is it possible?

[distant monolith]

Unfortunately, that's not possible. In the future, please do not ping members or staff for assistance.

[cyan niche]

Is there a way to add a custom made response to a he messages that auto send when people are muted/banned?

[regal jewel]

you can set custom responses under the moderation module on the dashboard
please note: this is a premium feature so you would need a standard subscription to customise them

[cyan niche]

Yeah but I want it to send the panel that I got set up in the custom response page. Also why does it keep saying this and repeatedly going to the account link page?

Also I do have premium on my other account

[regal jewel]

what do you mean the panel in the custom response page? and that message is normal to see, its so dyno can update any command configs on discords end so allowed and ignored roles/channels are updated correctly

[regal jewel]

then you should be able to access the custom responses under the moderation tab on that account

[cyan niche]

I made this and I want it to send out when someone gets banned or timed out but can’t figure it out

[fast prism]

Im trying to make a custom command where only someone with the role "Raid host" can use it but, if i put it on raid hosts cant use it. if i turn it off completely ( allowed roles ) then it works for everyone. How do i fix?

[regal jewel]

oh you want that message sent to the user after moderation has taken place?

[cyan niche]

Yessss

[regal jewel]

if you are talking about a custom commands, just setting the roles you want to use the command in "Allowed Roles" will give them access to the command

[fast prism]

it didnt owrk

work

it simply just didnt work when someone with "raid host" did it

[regal jewel]

please see below

[fast prism]

@regal jewel i fixed it using the variable instead of the "Optional" tab

Thanks tho

[regal jewel]

np glad you worked it out

[cyan niche]

This is all so confusing for me 🤣😪 I’m not very good at this this is a rough one for me to learn and idk why. But I really appreciate the help man

[regal jewel]

if there is something you dont understand then lmk and i can help 😄

[cyan niche]

It’s a lot I literally worked 16 hours on making it so when I /ban someone that it would send them that ss of the custom command I sent you and I think I did more damage than good. I honestly don’t even know where to start.

[regal jewel]

so are you using a custom command right now to ban users and send them the screenshot? or are you sending the screenshot in the reason of the regular ban command?

[cyan niche]

I’m not sending anything atm, tbh I’m banning or muting them and it’s not even sending the message I have here it’s only saying that and I can’t for the life of me figured out I have the DM user on and everything

If you can tell my command from that thing I built is appeal so I tried to just get it to send the command and see if it would do it but sadly it didn’t

[regal jewel]

ok lets start from the top then, if you want an embed like this ^^ it is doable and i can show you how, however i would not recommend this method as explained in the embed i sent above; dyno may ban the user before sending the DM so there is a chance it may not be sent to user when they are banned. in most cases it works but there are times where it wont.

to have a custom ban command that will always dm the user format it like this (in my example i will call it cban):
Name
cban
Command
{!ban $1+ | your message here..}
to create a new custom command with a custom embed do it like so:
Name
cban
Command

{!ban $1 $2 $3+}```
then create and and create your embed and you can also use the following arguments in the embed:
`$1` - the user that was banned
`$2` - the length of the ban
`$3+` - the reason

[cyan niche]

Question 1. Are you running ! As your command prefix or $? I’m sorry I’m so clueless this is my first time ever doing stuff like This. If I’m being honest at this point I don’t even need
Anything complex I just need to figure out how when I ban or time someone out they get a message saying they were banned, why they were banned, how long the ban/mute is, who banned/muted them, and a link to an appeal bot that I have. I was just trying to make it look as nice and as professional as possible because we are a pretty good sized server but unfortunately again I’m not good at this stuff. I just need something for now and overtime I can improve it

[regal jewel]

when you run the command run it is with the same prefix that you would usually use. ? is default unless you changed it. so you would run ?cban @user 7d test ban (as an example of a 7d ban with the reason of "test ban")

to explain how the arguments work here is an example of how you could use them in the embed and how they would be displayed:

(in the custom command embed editor on the dashboard)
Ban Length: $2
Reason: $3+

the embed would output:

Ban Length: 7d
Reason: test ban

you can also utilise Variables like:

• {user} - the user that ran the command
• {server} - the server name
• $1.user.id - the user id for the user banned with the command
  the is a variables list at the bottom of the custom command editor that will help you as well :]

for a more in depth look into custom commands you can also check out the Official Dyno Docs Page

[cyan niche]

Can i dm you a question really quick? I think im starting to get it, been asking chat GPT some questions just dont know where to put things

[spark pond]

Genuine question, why can’t my moderators warn with dyno?. I’ve set them all as moderator roles and I’ve put Dyno above them all on the role hierarchy.

yes

[supple orchid]

I didn’t mean to delete

[spark pond]

dw about it

[supple orchid]

What does it show when you try to warn?

[spark pond]

its for my moderators not me

it says they don't have permission to

but they do

[supple orchid]

Can you run ?diagnose warn for me please

It may be the wrong command so if it doesn’t work, dont worry

[spark pond]

alr

[supple orchid]

If ? Doesn’t work, try your servers prefix

[spark pond]

ive even done this too

it says theres no errors

and its ? the prefix

[supple orchid]

Alright. Are you sure the module is saved as we have had past users where they haven’t saved

?tag limitcommands

[strong sonnet]

Command Settings

This guide will show you how to limit certain commands/modules to specific roles or channels.

1. Head to https://dyno.gg/account, login if necessary, and select your server.
2. Click on the Commands tab.
3. Navigate to the command/module(s) you want to limit, and click the Settings button.
4. Choose the roles or channels you want to limit the command to in the Allowed Roles box.
   Note: You only need to select either Allowed or Disabled. Setting allowed roles will automatically disable all other roles.

[supple orchid]

@spark pond ^

[spark pond]

Thank u

I’ll try it right now

[supple orchid]

[spark pond]

Do I really have to give them administrator?

[supple orchid]

For moderator modules, no

You shouldn’t have to

[regal jewel]

all support will remain here unless we believe it needs investigating further. what can i help with?

also using AI can be useful but be mindful, it is prone to getting things incorrect so always best to look on the docs page or ask here :]

[pale gull]

When I time out people or ban people in my seever with dyno. It dosent send a DM to the person with the reason. It only does for warns. Anyone that can help?

[rigid portal]

You can enable DM on kick, ban and mute on the dashboards moderation page

[empty spire]

oh

sorry

will post in #commands

[sullen garnet]

is there a way to see messages that got purged

[sharp widget]

There is not

[sullen garnet]

Or messages that get purged?

[cyan niche]

Is there a way in one single custom command to ban someone and send them a appeal link? Without having to use the message on ban/kick option

[fast spear]

Trying to add a new {choice} command to our server and confused on character counts. We have several {choice} commands that are only links and exceed 2000 characters, but I am not able to save mine.

this link-containing command is nearly 4000 characters long, not 90

[rigid portal]

No there is not

[rigid portal]

Yes, use this to ban and dm the user

{dm:$1}
Message to be sent in DMs here```

[rigid portal]

Yeah the character count is bugged. You have exceeded the limit, you can try shortening the links. There are free services for that. Or remove a few

[fast spear]

the command I want to send is just plain text

just a bunch of different options

just unsure how our second-largest command somehow bypassed the character limit

[rigid portal]

Discords message limit is 2000 characters

[fast spear]

it would be picking sentences as set in the {choice} command, not sending 2000 characters

the sentences are only up to 30 words long maximum

[rigid portal]

I see. The command is 4000 characters so short the links down

[fast spear]

i

somehow broke the character detector

well i guess that works out lol

[rigid portal]

Oh alright then

[fast spear]

i didnt mean to do that lmao

[dreamy thistle]

Hello everyone. Dyno isn't working properly with the prefix commands anymore... As much as I hate the Discord slash commands, I am forced to use it. How can I add spacings/paragraph to the reason?
I dont want the reason to be: test test test
I want it to be:
test
test
test

Please

[rigid portal]

You can use dyno with a prefix. Slash commands doesnt allow newlines

[dreamy thistle]

Did Discord remove the ability to ban users via User ID without them being in the server?

[rigid portal]

No you can still do that with Dyno

[dreamy thistle]

Gotcha, thanks

[rigid portal]

Maybe not with slash commands but it works if you use the prefix instead

[lean laurel]

Hey there, is there anyway to make weekly repeating messages/announcements using dyno? I saw the max interval for scheduled messages is 72 hours. Was wondering if im doing it wrong or smthg.

[chilly saddle]

Good morning
Is there a way to make wicks moderation responses ephemeral or possibly not sent to Ctor channel it was carried out?

[buoyant plume]

This is Dyno support

[buoyant plume]

Hi, the free limit is 3 days, with premium it can go up to a year

[flat plaza]

Is there any way to see how many people were banned today in server?

Can we make a custom command or is there any cmd already?

Ban/mute etc. Any mod action

[jagged nebula]

Hi, is the auto role Dyno feature broken?

Mine doesn't work anymore, I use the one with the message link

[supple orchid]

Unfortunately not

[supple orchid]

As far as we are aware, it is still fully functional

[jagged nebula]

Because it has randomly stopped working

[supple orchid]

Have you tried deleting & re adding it? It usually works

[robust storm]

I had Dyno in a dead server when changelogs became a thing, and rather than find out how to turn off changelogs, I kicked the bot. Changelogs are still posting to the server even today, though. How do I block this from occurring?

[lyric cipher]

!tag remove bot

wrong prefix -_-

?tag remove bot

[strong sonnet]

❌ No tag remove found.

[robust storm]

Rip lol

[supple orchid]

Presuming you mean things that are sent in #dyno-updates, you can unfollow the channel there

[tawdry shoal]

Could you please make yourself clear on what is “changelogs”

[robust storm]

We never followed the channel, that’s the thing

[supple orchid]

Change logs aren’t sent automatically. Someone with permissions must’ve set it up as discord & Dyno do not automatically send those

[robust storm]

Odd

[supple orchid]

You should be able to go to #dyno-updates & press “unfollow” which will stop any future logs coming into your server

[tawdry shoal]

You have to unfollow the channel.

[robust storm]

I only see the follow option so let me see how to unfollow it

I have admin access so I should be able to, neither me nor the owner ever set that up

[supple orchid]

If you try to follow & then unfollow that may work. Dyno do not have anything to do with the logs, it’s something with discord

[robust storm]

I just kicked it out in channel settings, thank you though!

[supple orchid]

No problem

[regal jewel]

we are aware of issues with timed moderation being delayed, the developers are looking into it

[oak frost]

Guys

How to see if the appeal is still on hold

Or not reviewed

[distant monolith]

just use the same link again, you should see the status at the top

[oak frost]

Okay wait

I'll update you when I see

There's nothing

I sent an appeal 4 hours ago

What's happening

Hello

[distant monolith]

Then the status should be displayed at the top. I'm afraid I can't help with that, sorry

[oak frost]

It's okay

[distant monolith]

wait for a Dyno support member or open a ticket

[oak frost]

@regal jewel any helps

[oak frost]

How to open a ticket

[distant monolith]

don't ping please

#support

[oak frost]

Oh okay

#support

[kindred agate]

This might be a bit dumb cuz I’m not really in the know with the new Dyno updates, but for some reason, when we ban someone, none of their messages delete

[potent mist]

I setted up, new users joining my DC need to click on an emoji to get a basic server role. is there a way to combine it with a "welcome message" in another channel - after clicking on the emoji?

[iron turtle]

Is it possible to create a custom command that mute a random person currently in the server

[remote helm]

why my dyno not giving roles when I do ?role user

?role

[fading rune]

What error are you getting?

[remote helm]

it just doesn't show anything

like doesn't respond

[fading rune]

How are you using the command?..

[remote helm]

ye

?role

[fading rune]

How exactly

[remote helm]

?role user (their id) (role id)

btw how do i enable role cmd in my server

i tried doing it by /role

[fading rune]

And you say the bot does not respond?

[remote helm]

yess

[fading rune]

Are you sure ? is your prefix and that Dyno is able to view the channel? Does the bot respond to ?ping?

[remote helm]

yes

[remote helm]

it says role cmd is disabled in this server

how to fix that

[fading rune]

Ok, that's different... you said the bot did not respond at all...

To enable the command do ?command role

[remote helm]

alright

[remote helm]

thanks a lot

[shy yarrow]

I’m kinda worried so I banned this guys 2 accounts and 4 mins later I see this I’m the only admin on with perms to unban and I don’t do it

[main leaf]

Check your audit logs, that will be able to tell you if dyno did this or who did or dashboard logs

[shy yarrow]

Nothing, we have like 3 dyno bots because I’m a dummy

I mean but that is my bit not the other owners but I didn’t see anything g

[remote helm]

why does dyno give both verified and unverified role at same time

i only have autorole unverified

[remote helm]

when i try to unban a user it says I can't unban him

help pls

[sterile relic]

Regarding the down time, I think I will pause all joins when it starts and then unpause when it's over.

I suspect this is good advice to share.

[remote helm]

dyno not working?

[sterile relic]

Dyno will be offline for around a day on May 19th, according to the recent dyno update.

No, and please don't ping me again.

[remote helm]

okay

[stoic ridge]

why does dyno not unmute users after the duration ends

is it because the bot is down?

[jaunty yarrow]

u need to manually unmute using /unmute

[shrewd kestrel]

i filled out a form to appeal a ban for the official isle discord, where can i find the status of the appeal or to see an update on it

[supple orchid]

There isn’t a way to check the status. The discord appeal link should have a set period to know if you’re accepted or not (usually 7 days). If you don’t hear back within that then Youre probably denied

[shrewd kestrel]

sheesh, thank you

[stoic ridge]

Why, it wasn’t like this before

[jaunty yarrow]

some changes

[stoic ridge]

Wdym?

[jaunty yarrow]

idk either

[stoic ridge]

Bruh

why does dyno not unmute users after the duration ends

[main leaf]

So sorry for this, it is known timed moderation is not removing after durations and the devs are looking into it.

#community-support message

[stoic ridge]

Appreciate your reply

[old relic]

yo, for reaction roles, how do i make a reaction add one role and delete another

in a single reaction

it's for a verification system in my server

like. let's say it adds a verified role and deletes the "unverified" role

[shell talon]

I know that you can preserve a users messages upon ban, but can you log them in a seperate channel?

[sharp widget]

You can not sorry

[sharp widget]

You can not sorry

[halcyon void]

https://dyno.gg/giveaway/9b652527

Nose cual es el key

Espero que lo pongan plis

[rigid portal]

Head to #support-non-english for support in spanish

[halcyon void]

Necesito ay brous key a for

[shell talon]

Appreciated, thank you

[willow mica]

I dont understand, the custom commands would {!mute [60m]} work or is that wrong?

[rigid portal]

No because you need to specify the user first{!mute $1 60m $2+}.

$2+ is the reason, but that part is optional

[shy yarrow]

I have a question, so my server has 2 dyno bots I don’t realize my other owner paid for a premium one as well, but we are mainly using his, is there anyway I can access it and edit the stuff on the bot he’s using?

[uncut iron]

hello. is there no simple way to create a command that auto deletes a comment and then automatically gives a warning (i've written)?

i've been in automod plenty of times.
created an auto delete but can't add filters, whenever i click on filters, i'm brought to the privacy options 🙄
automessage only has repeat or one time

[bleak laurel]

An error message appears when you press to modify a response role that you have already created in the response role in the dashboard. What should I do? The role is at the top, but it's not working.

[lean drum]

Do you have a translator enabled? If so you would need to disable it.

[bleak laurel]

Thank you! The problem has been resolved.

[regal jewel]

the configs are stored per guild not per bot so you cannot have different settings for each bot. hope this explains things

[thorny mica]

is it normal if the action logs just dont work..

[regal jewel]

you could have this as a custom command however it would be easier just adding an automod rule that detects banned words, this can give the warning and moderate the user. let me know if you want help with either options

[thorny mica]

First they were sending to the wrong channel and once that channel was deleted and the new channel was chosen, it just does nothing.

[regal jewel]

could you run ?diagnose acionlog and ?w @dyno and show me the results please

[shy yarrow]

Guild? Like server? Because his dyno bot when you do the / command and either ban someone or mute them doesn’t do the same dm giving an appeal link as mine does

[uncut iron]

I tried the bad words rule however, there's a specific reply I need to write. Boss doesn't like "watch your language", bit snarky

[regal jewel]

yes server. is having multiple premium bots in one server something you want? because i would suggest having one of them removed to stop confusion

[regal jewel]

yeah custom responses are only available with premium

[regal jewel]

whats the server id please

[shy yarrow]

No it’s not at all tbh 😂 I’m just an airhead and was on a mission and re did our whole staff command system because we were having issues with staff timing and banning people I don’t think his is premium because it still has yalls picture instead of our logo. But he doesn’t want me to log into his account to figure out all the other settings with auto mod and everything and get it out on mine lmao

So just trying to figure out how to get by

[uncut iron]

Okie dokie. Thx for your reply! ✨

[regal jewel]

can you send me both the user ids for the bots and i can tell you if they are both premium or not

[shy yarrow]

But I think I figured out away and I just hope my staff is smart enough to know how to use the prefexs right and not use / command

[regal jewel]

np at all, lmk if you need any further help

[shy yarrow]

Yeah I got you

His is : 155149108183695360

Mine is: 1501001657415241829

[regal jewel]

yh yours is the prem one

the other is just regular dyno

[strong sonnet]

We generally recommend you keep the regular Dyno in your server. That's because if your subscriptions ends/expires, your premium bot will leave the server, or your custom bot will go offline, thus leaving you without Dyno.

After you have activated and invited Premium, the premium bot will fully take over all functions either way.

Note:

If you upgraded through Discord's App Discovery page, you are required to keep the regular Dyno in your server, otherwise Discord will automatically cancel your subscription.

[regal jewel]

^^ see this

also to note the premium bot will take over the regular one in the server so id recommend only using the premium bots commands if you notice differences

[shy yarrow]

Is this yalls too?

1330757968198766602

Yeah I do but my staff keep doing the non premium ones no matter how many times I tell them 🥲 but I’m about to just take the prom to use the / and make them do the prefex

Thank you very much for your help though hunter!

[shy yarrow]

Lol I like that

[thorny mica]

oh hey sorry, I didn't see your message. 1137058496446205992

[grim osprey]

Hi! My friends server upgraded the bot & now some of her roles/friends can’t use slowmode, and when they try, it completely wipes the slowmode settings and just won’t work. Shes tried everything, any idea how to fix it?

[tawdry shoal]

Hello, type ?slowmode (“?” should be changed to your bot prefix).
Usage: ?slowmode #channel 5s.

[steel vapor]

any way to talk to admin

you admin ?

Been banned on server...GTA FiveM for no reason... PERMA banned..for only Chain robbing...and my previous ban...only been banned 2 twice for short amount of time...when i joined the server i gotr randomly banned perma for no reason... Now im banned perma for chain robbing... ONCE...

PERMA banned for no reason..

bro thank you... i dont know what to say....

My prievious... bans...i Got for no reason server threw me out...When i was fresh player...

I been banned 2 twice for no reason like 3-4 months(fresh player)...been banned from my server last week ago Perma... Banned Reason (Chain Robbbing and previous action...) Been banned only 2 twice in server where i broken rules... (2 banned i got 3-4 months banned were perma (random threw out from lobby) NOT my fault (fresh player) Banned i got no reason...

bro u online

they werent any help...after 1min they closed down ticket

[fading rune]

We can't help with other servers bans.

[molten brook]

Did anyone run into an issue where banning members via dyno does not auto delete their messages? I'm talking messages which have been posted in the past hour.

[minor loom]

how do i add a embed and text for my welcome bot

[ionic grove]

How do you see your appeals for server bans

[supple orchid]

That’s a discord issue not Dyno

[supple orchid]

#support > Welcome should show it

[supple orchid]

As a server moderator or a user appealing

[ionic grove]

Oh but what if I did it before 24hrs

[supple orchid]

Are you a member trying to appeal a ban?

[ionic grove]

Yup

I got falsely banned for saying slurs

I'm dti server

[supple orchid]

There isn’t a way to check appeals. If you’re accepted, a staff will dm you

Nevermind, Im wrong

[regal jewel]

sorry for the long response here, had a check and the client id 1330757968198766602 doesnt seem to be a custom dyno bot

[regal jewel]

thank you, is it only specific channels that the bot is not logging events in or all of them?

[thorny mica]

It logged the events, in the wrong channel
So I deleted that channel and now it just doesnt log the actions, at all

Well it logs some channel changes but not usre if thats moderation or action

eitherway, its not working porperly

[regal jewel]

i see, are you happy to send me an invite to the server so i can join to investigate further?

[thorny mica]

Sure, DM's.

[spark pond]

anyone getting this problem?

[lyric cipher]

I think dyno is down

None of the commands are working

Audit logs are still working, thats good

Yep

[timber moth]

Down for me too, UK region

Dashboard won't load past servers, unfortunate as there's some pending appeals on there

[lyric cipher]

API response time was like 27,000ms 😭

[loud notch]

Yep can confirm dyno has dieded

[timber moth]

Only commands working at the moment wierdly is cat pics

Not sure why, possibly voodoo

Changing hosts couldn't come sooner 😭

[hasty kite]

It’s discord having issues. Not us

[mossy ingot]

I’m trying to appeal a ban but dyno is not letting me

[hasty kite]

Most likely due to current discord issues

[mossy ingot]

It was my wifi, it’s been fixed. Thank you!

[loud notch]

It was the discord api dying

It’s now fixed

[vapid holly]

is this why i am getting 8 dms from dyno congratulating me for joining a server 😭

discord mess

[hasty kite]

Yup, its cause of the api issues in discords end

[silent storm]

Anyone know how to do this an able to put a space for the command? And it respond

[fading rune]

What do you mean space in a command?

That's a tag.

[strong sonnet]

**Command:** ?tag

Description: Get or create a tag
Cooldown: 5 seconds
Usage:
?tag [tag name]
Example:
?tag how2invite

[silent storm]

I tried putting tag w it won’t let me put command

[fading rune]

You have to use the ?tag create command.

[strong sonnet]

**Command:** ?tag create

Description: Create a tag
Cooldown: 5 seconds
Usage:
?tag create (optional category) [tag name] [content]
Example:
?tag create how2invite Invite Dyno to your server at https://dyno.gg/invite

[silent storm]

Oh how do I do that 😭 on the dashboard or in a server

[fading rune]

It is a command. You use it in a server.

[silent storm]

Ohh so if I do ?tag create it gonna ask me what to set it up with

[fading rune]

No, please see the command usage.

[silent storm]

Ohhh tyyy

[maiden surge]

What does this mean

[eternal egret]

Can you try running the command again

[eternal egret]

Its either just a bug or Dyno isn't finding the user you are looking for, what command are you running?

[bleak girder]

Hey yall having issues with dyno failing to load commands we use dyno custom tryed restarting it a lot of times but it keeps failing to output certain commands at random times

I think this is an issue on Dynos end not sure

It’s also failing to register words in diagnose command such as the module levels

[bleak girder]

I’ve been trying everything to fix it shutting of the module trying to change letters to diagnose the module because a command that is failing so bad in profile the level command that runs off the level module

Been trying everything I could think of to get it working but no go

Can someone help me?

[oak gate]

Does the auto delete from the automod module ignores Server owners or people who have the ability to manager servers?

[shadow thistle]

hey guys how can i make dyno react to my messages, in autorespond module if i pick the reaction response i couldnt get the emoji i need

[maiden surge]

I wasn't able to as it was the ban command so we just natively banned. If it happens a third time I will reach out again

[deep phoenix]

Does dyno not log forums or threads? I don’t have any excluded channels but when an edit is made in a forum it doesn’t track it

[kindred agate]

Does the bot have perms to manage threads? That’s an issue we had on our side too and it fixed it
Idk if it’ll work for you though, but hopefully?

[deep phoenix]

Will check in a few when I’m back at my pc. But it needed to manage threads just to log them ?

[kindred agate]

I’m just saying it worked for us, but if it doesn’t work Idk
Or I might be mixing it up with Carl? Cuz I think one of the two bots can’t log threads

[deep phoenix]

Huh. Maybe it was that (which is super weird because the bot already had admin) but it logged an edit I just made after giving it manage threads. Will have to do some more testing but thanks !

[kindred agate]

Np!^^

Dyno’s being a bit odd for me - moderation commands refuse to work except in action logs
Which makes no sense cuz dyno has access to every channel + it was working perfectly fine last night

[rigid portal]

This is due to some issues on Cloudflares end. We're aware of the situation

[kindred agate]

Oooo
Got ya
Sorry, shoulda checked updates to see if anything like that was going on^^

[rigid portal]

No worries at all

[hot flint]

Is the vanilla dyno removable once the premium bot is added to the server?

[rigid portal]

Yes

[hot flint]

Thanks

[hot flint]

nice.

[weary mirage]

Hello the case is that I was hacked but i got the account back but the person who hacked me has banned me from a server so what do I do to get unban

[regal jewel]

see below, but if im quite honest i wouldnt join back to a server where your account got previously compromised

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[weary mirage]

Ok TYSM

[vast plover]

Thanks i guess

Thanks

[acoustic karma]

Is the forms section working because i keep getting a error message when looking at the submissions

[fading rune]

What error? Can you show a screenshot?

[modern oriole]

i ahjve problme because i want make poll and i cant its says taht this fun module is disabled but i went to website and enabled and still cant work

[distant monolith]

you can use </diagnose:1006671690476044299> to check the current status and </module:1006671690241146929>/</command:1006671690241146928> to enable/disable modules/commands

[sacred sandal]

When I try to edit the response roles of the Dyno bot, it says 'something went wrong' and I can't edit the response roles. What should I do?

[fading rune]

Are you translating the website?

[sacred sandal]

No, I had already set the color role by reacting on my own server. Now, when I went to the Dyno bot website to edit it, I encountered this problem.

[sacred sandal]

@fading rune

Are you thinking of helping, buddy?

[bleak girder]

That is why commands aren’t working for us I think

[bleak girder]

@rigid portal shouldn’t this be posted in dyno status to alert everyone else on the status of this ?

[bleak girder]

Yeah updates don’t say that right now

[kindred agate]

Oooo
Got ya

[bleak girder]

Yeah not everything goes into dyno updates or status

[kindred agate]

Got’cha

[bleak girder]

👍

[tall ruin]

how to make dyno dm a user in dms if they’ve been banned

or kicked

[bleak girder]

It auto does that

@tall ruin

[tall ruin]

yeah but i wanna customize the message

to add a appeal from

[bleak girder]

It is customized when you add a reason

[tall ruin]

form*

OH

OKAY

[bleak girder]

When you add a reason that goes along with the dm

It’s not just for mods to review

[tall ruin]

is there a way to make the bot message u when u join

[bleak girder]

Yes there is

[elder lynx]

so uhm does anyone know why my mods cant use dyno to moderate anymore cause they dont have the perms even tho it was good 2 weeks ago?

[bleak girder]

The welcome module

[tall ruin]

Ohh

it messages in dms?

[bleak girder]

Hm are you getting a message error

[bleak girder]

You can customize it to do that yes

[elder lynx]

yes if your using the slash if not you aint getting a single thing

[tall ruin]

okay thanks

[bleak girder]

No problem happy to help

[elder lynx]

it says you dont have the perms

but they legit have

[bleak girder]

What prefix do you usually use

[elder lynx]

we have the basic ?

[bleak girder]

So slash commands correct ?

[elder lynx]

huh

[tall ruin]

wait wait wait

[elder lynx]

you can use discord build in /

[elder lynx]

and you can do ?

[bleak girder]

That’s slash commands

[tall ruin]

am i doing this right

[elder lynx]

yes

[tall ruin]

it will dm users right

[bleak girder]

Can you go up

[elder lynx]

you can have it do

[bleak girder]

I can’t see the whole thing

[bleak girder]

That’s what I’m helping with

[elder lynx]

il wait ig

[tall ruin]

ohh i sent it

see*

[bleak girder]

Click welcome message in dm

Otherwise if you don’t check that box it won’t dm the user

@tall ruin

[tall ruin]

ik i see it

thank you

[bleak girder]

May you go to dynos panel and check the commands failing for your moderators check the permissions for me please and send screenshots back

[bleak girder]

Happy to help

[elder lynx]

💀 it does not show up bru thats why im here

[bleak girder]

I’m asking you to go to dynos panel on the website

[elder lynx]

i have been trying 2 days alreaday

[elder lynx]

its not there

[bleak girder]

The fudge ?

What do you mean it’s not there ?!?!

[elder lynx]

im not dumb its not registering anything there from comands

it does from admin perms people

but not from anyone else

[bleak girder]

I mean can you access what I’m about to send

The fudge ?

[elder lynx]

i have setup more then 15 servers with dyno i know how it works and for some reason it does not work💀 and i have legit checked everything

[bleak girder]

I can’t access its panel either

[elder lynx]

what panel name

i can access everything

[bleak girder]

I call it dynos panel beacuse there is a panel for each server to manage dyno

That is what I am asking you to access not on discord

On the official website

[elder lynx]

im already in it

and where should it be

moduals

[bleak girder]

Now can you check the commands and show me the permissions for the ones failing

[elder lynx]

nothing ever was there

[bleak girder]

Go to commands not modules

[elder lynx]

already found why cause for some reason the owner turned off everything ig💀

and when i change it back it never saved

[bleak girder]

Alright glad you could figure the problem out

I am going to message staff now on Dave I can’t access Dynos panel for my server anymore period

[elder lynx]

2 sec

now it does not see anything

💀

i swear bru

finally it works

[jagged swift]

Hi can someone assist me i got banned from a few servers through dyno bot idk how to Back in them ....the bot never give me an option to appeal .my account got hacked temporarily

[bleak girder]

So it’s not this servers problem

So they cannot unban you period not this server as they do
Not have any power to do so

[jagged swift]

I assumed youll would help as dyno bot did it

[bleak girder]

Just gave you advice on what to do

[jagged swift]

Thank you

[sharp widget]

@jagged swiftDo note that what you were suggested to is highly against Discord terms of service and you will end up getting IP banned across all avenues within Discord.

[nova vine]

Is there any way to recreate this kind of support system for my server? Or is it a separate custom bot

[bleak girder]

Yeah I didn’t know

[bleak girder]

You should take a look at its roles

[nova vine]

ah fairs

got me on that one!

[bleak girder]

Yeahhh

[wise escarp]

is there a way to export all of my dyno moderation logs

i recently switched my servers moderation bot from dyno to a custom one

[sterile relic]

Is there a way to limit the number of times moderators can use the ban command?

[sterile relic]

What was the suggestion? I want know what is highly disallowed!

[sharp widget]

I am unsure why I would repeat something that was deleted since it contained something that is not allowed by any terms.

[bleak girder]

Please do not dm me about this

I saw you did please dont do it again thank you

as i want to be done with this as it was an accident

[sterile relic]

So I don’t accidentally do it…

[tawdry shoal]

I am just curious to know, the server owner is DynoLabs, but as I know, it's a bot ig. Is there a human behind controlling it?

[hasty kite]

Bots have the app tag

[ornate swan]

I've never seen a bot having so many frequent bugs

when will this be fixed

[tawdry shoal]

Oh

[tender chasm]

Hi

[tawdry shoal]

#general

[tranquil junco]

hey there - Is here a way to get in contact with someone who can help me with an issue regarding a discord where dyno is used (matter of fact, i tried to join a server but got autobanned because I had no avatar) more then 30 days no info regarding my appeal so I try to reach out xD

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[tender chasm]

Hi

[modest trellis]

How can I get dyno bot for free

[rigid portal]

No this is the wrong server for that

[strong sonnet]

Invite Dyno with this link!
https://dyno.gg/invite

[rigid portal]

Open the link above

[modest trellis]

Thx

[tawdry shoal]

Bot

[late remnant]

Having an issue with dyno not approving unbans

Im not clicking that lol

Oop looks like its been nuked

[still nymph]

someone join in my server & Dyno not send a message in welcome channel

maybe system error

[late remnant]

show me the dyno page your using

[glossy minnow]

Hi this is kinda a longshot but does anyone know if Dyno has a command or the ability for mass deleting all messages from one specific user across the whole server for like the last couple days or a set amount of time? I'm unable to ban the person or time them out because they are also an admin and I am not the owner of the server
If Dyno doesn't have a command or option for this then that's fine I just thought I'd ask

[still nymph]

wdym?

[late remnant]

There is the purge command

[late remnant]

1 sec ill show you

[glossy minnow]

does it work for the whole server or just one set channel?

[still nymph]

u can't ban or mute admin in the server using bot

[late remnant]

So in action log, click specify channels for each event

then under member join select the channel you want join messages to show

[late remnant]

Im not 100% sure, head to Commands, look in manager then scroll down

it will show you the purge command and all the bits it can do

BUT be careful you can just wipe channels with it

[still nymph]

huh I said: someone join in my server then Dyno no message in welcome channel while member is joining

[glossy minnow]

Yeah I worked that out it won't let me ban them in any way because they are an admin and I'm a mod but their account got hacked which is why i was asking about a mass message delete. Thanks tho

[glossy minnow]

Thank you <3

[late remnant]

I was showing you how to set up so the logs will show

[late remnant]

No worries!

[still nymph]

all of them is complete so ig dyno is error

so nvn

[distant fern]

any1 here know how to make reaction roles with custom emojis

not the basic discord emojis

[fleet fox]

u mean id:customize?

[distant fern]

huh

it just shows channel & roles

[fleet fox]

ah reaction roles from bot?

[distant fern]

yea

like i want people to press the reaction role button for a role but you can use an emoji for the role but i only see discord emojis

idk how to use my own emojis

but im in a server that has reaction roles and they use custome ones

[fleet fox]

#support here

[distant fern]

i made a support ticket

[fleet fox]

on your server?

[regal jewel]

the user is being assisted elsewhere

[fleet fox]

ah

[distant fern]

now im getting an error when editing my self roles

i succesfully made them but now trying to add more to an already made embed is giving me an error

[regal jewel]

being helped elsewhere

[austere canyon]

@manic igloo banir ela izzycooper 101

[fading rune]

?

[woven forum]

haii why dyno not warning ppl

it says error with warning

[uneven sedge]

why does it keep saying this when i try add a auto response

[sharp widget]

Can you show the error?

[sharp widget]

That usually means that you already have one made with that - We do not allow repeat ones.

[uneven sedge]

i have one with the same trigger in a diff channel

would that count?

[sharp widget]

Yes that counts

[uneven sedge]

dam

whats the best alternative to {*}

[sharp widget]

We don't really have one

[uneven sedge]

dam

alr ty

[sharp widget]

np

[uneven sedge]

is there a autokick module?

or a way to autokick no pfp users

[uneven sedge]

also

it has all needed perms

so is there a way to make it make a invite?

[woven forum]

yes ofc sorry for late reply

its been like this all day

for bans and warns

[sharp widget]

I've gotten it escalated to our team.

[sharp widget]

Try to just create one for right now and then assign it to there

[uneven sedge]

i would but i like seeing how ppl find my server

like disboard carl nd top made their own

[sharp widget]

We are having an issue atm with the invite creating looks liek

[uneven sedge]

i shall wait then

[cunning raft]

My streamer friend opened her streamer software and Dyno just… went ahead and pinged everyone. Hadn’t even pressed start!

[sharp widget]

On the twitch module alerts?

We only send out alerts when we are told to via the Twitch Module, so for reason Twitch/Your streaming platform got happy

[cunning raft]

Yeah; it had an issue earlier this week (posted fifteen minutes after stream started, then posted AGAIN? 15 hours later). Then today doing it when the software opened! Weird.

[shy yarrow]

With this is there anyway to get :dyno success: removed?

[brittle jetty]

Since the custom bot isn't in this server, it can't use default Dyno emojis. You can set your own custom emojis on the Dyno server dashboard (main page)

[vague inlet]

Is there a way to add the custom bot to other servers or it’s strictly only allowed on one server?

[brittle jetty]

You can only use custom bots in servers with active custom subscriptions.

[small mountain]

Hi.

[sterile acorn]

Is dyno down or something? I tried warning and kicking a member and it didn't do anything, it has all the permissions it needs.

[strong sonnet]

Is Dyno Down?

For real time status, please see

https://dyno.gg/status

For notable issues, please see

#dyno-status

If everything above checks out and you still need help, please see

#support

Thank you

[sterile acorn]

scrap that i mis-read something*

[sterile acorn]

The command ?ms works but commands like ?kick and ?warn aren't working, they show up in the mod logs but nothing happens

the prefix still works and it shows up, but it doesn't execute the command correctly, the /warn and /kick do work though

[obtuse locust]

Tried to enter a giveaway and says I’m not a member?

[tawdry shoal]

You aren't a member of the server the giveaway is going on.

[fallen dust]

can anyone tell me how i can make this in my discord server. its like a button that you have to click and it takes you to a window

ive asked in sapphire and mee6 discord servers, but they both said they dont have this feature

anyone?

[supple orchid]

This is not possible with Dyno

[fallen dust]

oh ok

[mortal marlin]

Anyone here to help?

[mortal marlin]

Can u help me?

[rigid portal]

Please state what you need help with

[mortal marlin]

Ok

Actually my problem is:
The bots moderation commands are not showing to roles without administration...
Like i want to give some specific moderation access to some role.
For example "timeout".
I gave this role to timeout & use application command but when the role member tries to use / command only the default timeout option shows. But if he do it by prefixes then it works...

But i want that he can do it by / command.

So what can i do now?

[glossy sail]

https://discord.com/channels/203039963636301824/1503485914129891458 when you have time

[hollow solar]

Okay sooo, I have an issue on my server on which they cant use / commands from Dyno

I checked all the permissions, they are all active and still nothing

Using the prefix works

I'll check for a reply tomorrow as it is getting late here, a ping would be appreciated 😉

[brittle jetty]

Hi there, could you please run ?whois @user on the person who can't use slash commands, and specify which slash command(s) they can't use?

[latent bay]

how i can do this?

[hollow solar]

Ran the command and they are all slash commands in general

[brittle jetty]

Could you show me a screenshot of the result?

[brittle jetty]

Hi there, if you're referring to automessages, see below.
-# If you want something else, let me know!

[small mountain]

Question

[vale pasture]

Can someone help me please

[main leaf]

Please ask your question and when someone is available to they can provide assistance!

[vale pasture]

Okay so one time I was in a server and they had 2 age roles options. -18 and +18. If you clicked -18 you’d be banned, apparently it was set up with this bot? I, trying to have it in my server too but idk how to set it up. (Ik in the rules it says no nsfw THERE IS NONE I PROMISE I WAS JUST USING IT AS A EXAMPLE!)

[main leaf]

Dyno doesn't have that ability sorry!

[vale pasture]

Wait wut

Then what bot does?

I’m so confused…

sorry for bothering you, thank you for telling me tho!

[hollow solar]

I ran the command twice

[vale pasture]

Do u know what bots do? Or how to do it 😭

[main leaf]

Sorry I don't and we cant help with other bots.

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[main leaf]

@trail crescent ^ please read this

[sharp widget]

Read what was said.

Again - We can not help you.

We did not, that server did using our service as we already told you.

Yes, that is our service not us directly.

We can't now please stop asking. We've given you the answer and it won't nor can't change.

We can't help.you at all. Last time I am going to say this.

[hollow solar]

I am still getting issues with dash commands

Well, not me. Just regular members in my server

They cant use dash commands outside of threads

I did ran the ?whois at least twice

[civic fossil]

✅ krishanu007k was smacked with a mute spoon

[hollow solar]

Nevermind, I had to fix a couple permission

I appreciate the help ;3

[sharp widget]

If it's about being unbanned, you will be moderated.@trail crescent

[last summit]

also dyno posted a edit message but it has no roles

[deep maple]

@rough citrus Hello I started playing the isle with my daughter and she sent me a link to join your server but because i didnt know i had to have a profile picture i got banned can you please remove the ban please

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[deep maple]

ok thanks

[arctic valve]

Hello, i'm looking for some help... i've added dyno to discord, but won't allow me to click on the server to add in any settings or change anything it just takes me back to the server list where to add dyno any ideas?

i want to add reaction roles in but it don't go that far

[arctic valve]

^^ resolved

[rare hound]

How many auto responses can I add with the Dyno bot on the premium plan?

[opaque flume]

Unlimited

[rare hound]

Thanks

[strong sonnet]

✅ krishanu007k was smacked with a mute spoon

[orchid sentinel]

I got unbanned from a server but when i click on the link it says unavailable

[fading rune]

Crosspost.

[fading rune]

We can't help you with that.

[orchid sentinel]

is there anything im able to do?

[fading rune]

Contact Discord support if the issue persists.

[kind radish]

Yeah sorry, i posted here before i saw the premium support spot, let me clean that up.

[rancid hatch]

is there a way to purge specific messages?

like for example if i wanted to delete any and all words that contained like "hack" or smth is there a way to do that?

[stray void]

Hello!
I am trying to edit a Dyno Embed, However, every time I try to Edit, It throws an Error, "Error Editing message in Discord", the same thing occours when trying to create a new embed (Though, obviously, that one just says "Error Sending message To Discord).
I don't know if this is because of permissions, Because of how old the messages are, or, well, innumerable other things, so, anny help would be appreciated 🖤

[sterile oriole]

Can you make honeypot using dyno?

[distant monolith]

check </purge match:1006671690241146925>

[strong sonnet]

**Command:** ?purge match

Description: Delete messages that contain this text
Cooldown: 5 seconds
Usage:
?purge match [text] (count)
Example:
?purge match heck off 100

[distant monolith]

no

[worn tartan]

why web and bot not working ?

[ivory storm]

Was there some kind of outage or something?
On one of the servers i manage the bot seemingly auto-left and i hat to re-add it 😅

After adding it again the settings were luckily still there...
But that was still a little scary with all the reconfiguration i would have had to do 🥲

[misty void]

Hello, i buy my premium 1 day ago but dont show on the site

@rigid portal

[solemn marlin]

@desert quest

@young coyote

[clever briar]

Hi guys, I used to have a command but I lost it.

Basically it was so a member could type a message and their message would delete and dyno would post the message for them so it was anonymous, but I can't remember how to add this command, and also have it that they could type it in any channel using this command and it would go to 1 specific channel.

i.e

?anon I really like cake (typed in #support) message gets deleted by bot and transfers the message to #events and posts itself.

[clever briar]

If someone knows how to add this then please ping me so I can see the reply

[river lodge]

Hi everyone. Does anyone know why this command IS setting the nickname, but ISN'T editing the roles?

{!setnick $1 ④th║Rct. $2+}
 [④th], 

[clever briar]

$2+
{delete}
{respond:#「❓」anonymous}
{respond:#$1.channel.1504135172935782410}

So this ?

[fading rune]

What does dyno say?

[river lodge]

Nothing. There's no feedback with this command.

[fading rune]

Disable the silent option.

[distant monolith]

{delete}
{respond:#1504135172935782410}
$1+```

[clever briar]

Thank you ❤️

[crimson flax]

My server not working

[clever briar]

https://tenor.com/view/it-turning-off-gif-19018125

[hasty kite]

Please don’t comment in here unless you are actively receiving support or giving support

[clever briar]

Sorry 🙁

[rigid portal]

Please elaborate what isn't working in your server. We can only help you if its related to Dyno

[white crystal]

Is it possible for dyno bot to have expressions that it sends upon a certain word or phrase being said like this

[rigid portal]

We cant help you unbanning users in other servers

We didnt ban you

[high abyss]

trying to make a fake ban command, how do i make it say "No reason given." if i dont put anything after the ping

[slender trench]

is there any way to stop this

[opaque flume]

We don’t have any feature for that unfortunately, sorry

[ivory storm]

Small tip tho...

I have noticed that most of the spam bots/hacked accounts that DO send these particular images use the same links for them!

So you can at least add an automod rule (type banned links) and add the used image links...

You will have to manually add new links when another one comes around but with adding ~12 links we caught the last 5 or 6 of these spammers...

[clever briar]

Is the rep give a feature on the bot or is this a paid feature or is it custom?

I wouldn't mindd using this if possible

[fading rune]

It is a custom bot.

[clever briar]

Oh 🙁

[proud ermine]

Hello! I have a channel where all messages are autoreacted with 2 emojis, is there a way to only react "main" messages and not threads ones?

[shrewd kestrel]

how do i appeal a ban for the isle official server?

[fading rune]

You use the appeal link if you received one when you got the ban message.

[fading rune]

Not possible, sorry.

[shrewd kestrel]

i didnt receive a link

[grand dawn]

@buoyant plume How do i add a rank again?

[fading rune]

Then you can't appeal

[shrewd kestrel]

Nvm I sent one in 7 days ago

How long does it usually take to be approved?

[high abyss]

?

[slender trench]

An alright preciate it man

And yeah they use the same links over and over again

Banning them does nothing

They just come back

[slender trench]

I don’t see “used image links”

[twin egret]

Can I change Granted Permissions after adding the bot to my Discord?

[earnest karma]

Yea

[twin egret]

HOw?

[earnest karma]

Roles

Dyno’s role perms

[twin egret]

thank you 🩵

[south fox]

Hi guys, a few years ago I purchased a lifetime subscription on dyno bot. But since the recent changes I can no longer access the dashboard. When I login to the dyno website all I can do is invite a new bot to my server.
However the lifetime bot I bought is still online and active and works fine.

How can I access the dashboard of my bot? Of which I bought a lifetime subscription.

[ivory storm]

Just create a new automod rule with the links filter and add the image links of their messages...

[slender trench]

Ah I see I would’ve never thought of that thanks man

[main leaf]

Hey there can you elaborate on what you mean by changes? Also dyno hasn't ever offered a lifetime plan for purchase, can you provide proof on your sub still being active?

[strong sonnet]

Manage Premium:

To manage your premium subscriptions, head to: https://dyno.gg/account/premium
https://i.imgur.com/aqw5zS4.png

[raven echo]

I keep getting banned for using two fingers

[hasty kite]

What?

Banned from what

[fathom minnow]

@strong sonnet

I'm still banned from tsb and they wont appeal me for using an alt 🙁

[strong sonnet]

Dyno is simply a service used to moderate users, and as such, Dyno Staff cannot help you with moderation issues from other servers. If you believed you were mistakenly banned or there was another issue, you must attempt to contact the staff of the server where you were banned. You can ask a friend to do this on your behalf or see if the server has any other social media. If the server has a Dyno appeal form set up, the link would have been DMed to you when you were banned.

[brittle jetty]

@fathom minnow see this

[fathom minnow]

I was mistakenly banned

[spark sand]

How do I get dyno to remove an unverified role after they click the verified role reaction? Or is there another way to do this. This has been insanely frustrating

@brittle jetty

[brittle jetty]

We are simply the service they use to moderate, so we cannot assist with this issue.

[fathom minnow]

But they use dyno to appeal a ban.

[brittle jetty]

Hi there, you can have the reaction role remove an unverified role by setting the reaction role to Remove roles. You cannot have a reaction role both add and remove multiple roles in one interaction.
-# Please don't ping for support in the future!

[brittle jetty]

We do not have control over what moderation actions different servers take.

[spark sand]

Oh brother, off to the next bot

[digital topaz]

Could any one tell me why auto mod would time out me

[supple orchid]

Presuming you’re a member, the server admin will have set up so if automod blocks a word, it will punish you for saying it

[digital topaz]

How do i get them to unblock it

[junior thicket]

hi dose enyone know how dyno works for like rolles on diskord server?

because i want to make my welcome channel diseper after new members click the reaction but i cant figure it out whit my friend

[hushed gazelle]

how do you fix this?

[brittle jetty]

This is a Discord issue. Please see this Discord article on verifying your account.
-# ℹ️ If you experience further issues, please contact Discord Support.

[night radish]

how do i know if dyno is enabled so he can dm me

[brittle jetty]

You can go to your server settings > Privacy settings and check if you allowed DMs in a mutual server with Dyno.

[tawdry shoal]

Dyno cannot help with problems which are in different servers. Maybe, contact an admin.

[proud python]

I was removed and banned from Bounce Ball Boogie's discord server and I didn't do anything wrong at all. Is there anyway that I can be unbanned from his server?

[grand dawn]

@buoyant plume Can you help me with something again pls?

[opaque flume]

state your issue or ask your question and someone will help when available

[grand dawn]

Yeah i just pinged her cause she helped me last time

[grand dawn]

I wanted to know something about a costume command, can you help me then?

[opaque flume]

Yep

[grand dawn]

Ok so i wanted to create a costume Command that sends a message and gives a rank. So like a rank up for the guys in the Server Team. But i wanted to do that you can only give specifik Team Ranks. Is that possible?

[grand dawn]

No i mean that the one thats using this command can only select some specific roles and not every role

[grand dawn]

.

[brittle jetty]

You could make a menu of predetermined roles to allow users running the custom command to choose from. Let me know if that's something you'd like to see the details for!

[hasty osprey]

Is there any way if I have the dyno auto react on I can turn it off within threads in that channel?

If anyone could provide some assistance if its possible would be much appreaciated!

[brittle jetty]

There is no way to stop Dyno from reacting in threads except to prevent Dyno from viewing the thread unfortunately.

[hasty osprey]

How do I go about stopping it from accessing threads

[hybrid storm]

dyno is down in my server

[tawdry shoal]

You have to remove Dyno from the thread by the thread settings.

[grand dawn]

Can you explain a bit more please?

[lusty moth]

i appealed an unban from tsb but they said ensure dyno to dm me how do i do that?

[tawdry shoal]

Could you elaborate a bit please?

[lusty moth]

so i was banned from an roblox game named tsb because my little brother exploited on my main account, so my second account got ip ban.. i appealed an unban that leaded me to dyno, but they game's team typed please ensure to dyno to dm youu so you could respond to your appeal

[toxic moth]

Mod commands arent deleted after executed even though i have it enabled

[tawdry shoal]

If the server has enabled appeal links for people who get banned, the people will definitely get the link to the appeal after they get banned for any reason. You have to go to Dyno's DMs, you will see the appeal link there, you have to click on it, and you will get redirected to the appeal form. Fill it up, and wait for the moderation team of that server to check your appeal.

[lusty moth]

so dyno will dm me as soon as they respond?

[opaque flume]

And you’re running the prefix commands?

[opaque flume]

Yep, but please note a Roblox ban isn’t a Discord ban. So if you were banned from the game, they won’t use Dyno so you can appeal.

[mortal kite]

can i code a custom command where when executed with a picture attatched dyno forward that picture to another channel

[tawdry shoal]

Depends, because some game servers prefer to keep appeal results confidential.

[tawdry shoal]

D-d-dymi

[brittle jetty]

Dyno is unable to forward messages to channels.

[brittle jetty]

Of course! Here's an example of what I mean:

:small_blue_diamond: `1`: role1
:small_blue_diamond: `2`: role2
-# > Run your command as `{prefix}cc_name [user] #`.}
{choose1:role $1 role1}
{choose2:role $1 role2}
{!{choice$0+}}

-# Modify as needed.

[toxic moth]

Yep

[lavish idol]

I need help

[brittle jetty]

Ask your question or state your issue.

[brazen oyster]

hi. is there a way to disable some slash commands?

[sterile sapphire]

hi, just wondering if there is any way to automatically wipe a channel like every hour or something?

[brittle jetty]

@sterile sapphire see this

[sterile sapphire]

ohhh okay thank you

[brittle jetty]

You can head to Server Settings > Integrations > Dyno to manage slash commands.
-# ℹ️ Server admins and the server owner will see all slash commands. This is a Discord limitation and there is no workaround.

[sterile sapphire]

dang it’s only for standard

okay

[brazen oyster]

how old messages does softban delete?

[toxic moth]

I have polls enabled and everything else disabled

[supple orchid]

Have you double checked it’s enabled as sometimes it changes

[supple orchid]

Up to 7d

[toxic moth]

doubled checked

[fading rune]

Like it says, the Fun module is disabled. Use /module fun to enable it.

[toxic moth]

fixed now, now can you help me with this?

Mod commands arent deleted after being executed

[fading rune]

What command are you using?

[toxic moth]

the mute command

[fading rune]

And what doesn't get deleted?

[toxic moth]

this

[brittle jetty]

That setting only deletes the command (e.g., ?mute @user), not the confirmation embed.

You can have Dyno not send success/error embeds by making a custom command and using the Silent feature.

[clear pulsar]

is the custom command module only limited to the commands of the bot itself? or it can do actions that members can do such as adding/deleting roles or channels?

[tall ruin]

how do i see all the warns i gave people..

help

[strong sonnet]

If you need help with Dyno, please ask a question or state a problem.

[brittle jetty]

I'm not sure what you mean. Could you please elaborate?

[brittle jetty]

You cannot list all warns ever given

[brittle jetty]

Dyno is unable to modify channels. Dyno does have an ?addrole command you could use in custom commands.

[tall plaza]

Alr so I am trying to set up an autorole for my programming themed dev server, and I have my Members role formatted like a string ("Members"), but it doesn't apply the roles to new members, and I am suspecting it has to do with the ""s

[brittle jetty]

That shouldn't affect Dyno. Could you move Dyno's role to the bottom of the role list, save changes, then move Dyno back up?

[tall plaza]

Already done that

[brittle jetty]

Try again, please.