#đâwooting80he
1 messages ¡ Page 199 of 1
And knight v2
I honestly think though that at our EU fulfillment center, when things are set up in a way that doesn't seem right, the workers are empowered to raise a concern and ask questions. In the US they are instructed to mindlessly follow the plan even if the plan is stupid.
It should have been realized that these products were supposed to go in cartons not poly bags, regardless of what "the system" said...
Sums up most of America right here
Yea
how to activate the 3rd profile in offiline only the first 2 can be activated thank you
So to rectify this, we should be issued wooting store reward credit.
You rebind keys to swap to it. Or use the Wootility as needed.
I mean if it delivers fine in the poly bag then there's no issue, and if not then a replacement unit(s) is sent
No place for "compensation" in this reality
It works but it killed the "look at my shiny new wooting" unboxing experience. Nobody likes to see their lekkers in a bag and the wooting box beat up
A cardboard won't won't immunize you from that happening.
The "Wooting box" is ultimately packaging, not a decorative shelf piece. It is there to keep your product, the keyboard safe and intact. đ
how to rebind ?
It happened to so many people though...
me telling the ups person that it should be a box about this big and then he grabs a plastic bag and says that this is my package and i heard all the switches moving around inside lol
not me, but yea not a great look when everyone switches are loose in the bag that has holes in it
In a certain percentage it's a serious issue
I'll have you know i keep them as decorative pieces đ¤
Without cardboard.. most if the wooting boxes are crushed to hell and swich pack is open and switches are everywhere
Hot take: white zinc damages was Igorâs fault because he personally inspect every single keyboard to be sure itâs good.
Mine shipped in a box, everything was perfect
Missing my point
Unboxing exp can go to hell ?
It's an issue yea, but the solution is replacement parts/units, not sending out store credit
We're sending out store credit to those with white zinc cases, what you may not realize is that the total value of that credit is deep into the six figures - that shit adds up
Yep
I have a rare perfect condition jar of Lekker V2 45s. I should start an auction.
NA or EU?
Good thing you guys charge an arm and leg for the zinc version đ
Make cardboard as the outer packaging a priority
Look at EU shipments .. i see bo boxes crushed to hell
And in US .. damn every other wooting box is crushed
Sad to see
WHere is this? xD
To be fair, I work for a company that does insane amounts of packaging every day⌠we tell costumers that the box purpose is to protect the stuff inside. Box damaged? Most likely the box took the hit instead of your precious glass cabinet
Again - Poly bags were not supposed to be used in the first place for keyboards.
Probably didn't understand how bad US delivery services are until now lol
Ahhh that makes sense
Amazon ships a lot with bags
people here in the usa dont have common sense
Or carton bags
After my 5th replacement glass cabinet, I finally got one that wasn't broken
They were only $800 a pop
It's also worth mentioning that even a dozen or so reports posted on discord is disproportionately small to the number of shipments that went perfectly fine
Whatâs the problem? The store takes the monetary hit, you only wait longer⌠and most likely the store will compensate you somehow
Was a smart Medicine cabninet, but it took them 5 times to get one one not cracked.
Well delayed construction on it
it was a couple months before I got a good one
Making a dozen chickens out of a feather and all that.
All it takes is a single report of something going bad, and suddenly the whole chicken coop is bawking in panic.
Just look at Hipyo's review of the 80HE đ
At that point I would have it for free
Who is that guy, a nobody?
99 saves by a goalkeeper will not be seen if he get on goal in his net and looses the match
Yea sports!
Yea I almost wanted to cancel., but I kinda get his take but still. He really only cares about sound.
Peak yapper that Hipyo guy
KICK DA BALL 
Hipyo forced his hate unnecessarily
Honestly I don't know if he uses scripts for his videos but man
Scratched metal scratches, who would've thought 
After that 80HE one, no more hipyo for me
Hipyo makes a very specific kind of entertainment content, it's to be expected
I thought hipyos review was fair đ¤ˇđ¤ˇââď¸
Yea I wonder if I should try out something he does recommend.... See if it is actually any good.
MARK did zinc cases arrive today to the warehouse or ?
It will because it's his life pretty much
Negative ghost rider
I mean his review was mostly about the sound? Which I don't even mind at all.
Hipyo always takes boards, frankensteins at them for a while until they sound shit and thats the sound he likes the most đ
The problems mostly lays within his arguments over keyboards
What does he actually recommend though? đ
Has anyone had an email response from wooting about 80he problems? Iâve been waiting a week so far, or do I need to wait longer?
membrane probably
He called into question the zinc and the real usefulness of 8Khz which he was correct about imo. The zinc scratching is a problem and 8k is a gimmick
Genuinely asking, I haven't watched all too much of his videos
Watch his channel, that he keeps telling everyone.
It'll never sound or flex as mechanical keyboards do
HE switches have to have very exact distance from PCB to work
He, as a reviewer, should know that well
Well, everyone with a webcam can be a reviewer. No knowledge required
I like my topre, membrane keyboard, but I think HE makes it almost obsolete.
they seem to have an insane amount of support tickets to answer to
This is very true. Focusing on flex for an he board is just hilarious
even prior to the 80he reaching anyones doorstep
I thought the scratching was mostly an issue with the white keyboard.
with painted finishes
Seems to be from what I've seen ya
it doesnt really scratch
What zinc scratching problem though? That soft metal works essentially like pencil on a white coating and you need to use eraser to clean that? #đâwooting80he message
Or that you shouldn't scratch any case with pointy metal, because no matter if e-coating, anodizing or whatever, it'll scratch it? 
yeah the 80he is still on the harder side regarding how soft it is to type on
it scratches technically
i think its weird to point out wootings 8k true polling being a gimmick when every other brand is offering 8k with the majority not matching scan rates
Wooting said this much in one of their videos, that is why I switch to black.
it just doesn't get scratched 
Have you seen some of these gamers fingernails? đ¤Ł
low blow dude..
homies trying to game and he getting hit with that
its warps bruhh đ
nails doesnt scratch the case
they can
bruh I fucked up my redux somehow bruh
I'll paint them for you next time 
pics?
its too dark in my room
wtf did u do my guy
https://www.youtube.com/shorts/Hdnkd1VuEiY
this is literally the same thing
See the full video here:
How Long Does The Forever Pen Really Last?
https://youtu.be/TaHovkewa2s?si=ede5ZelvbS6Jj1Cj
honestly im pretty sure im dumb asf and i scrapped it on my hand hard
the case scratches the keycap puller so yes it "scratches" 
gamer rage is crazy
2 weeks and still waiting for an email
âIt scratches at level 6, with deeper grooves at level 7â 
bend test on plastic wooting 
Hi! Does anyone know if the Wooting 80HE spacebar is 6.25U or 7U? ISO Nordic variant.
6.25u, 1.25u modifiers
Ok thanks!
so i got my wooting yesterday but my package looked like it went through a war zone. my keyboard seems fine but my switches were open and loose , im missing several and several have damaged or missing stems
Please take photos and reach out to us via the hub for replacements.
i put in a ticket but i also just wanna say this here so some one is more immediately aware incase its a shipping issue that at the warehouse
We're aware of the issue.
oh ok
bless thank you
Imagine a JerryRigEverything like scratch test video for all the cases 
any word on downloadable wootility v5 yet ?
Almost the end of the week, happy friday reminder for us batch 2 brothers no update yet
What update are you expecting to have? :E
you need to personally visit the factory in china and breathe down the necks of the workers and whisper "u done yet?"
Not sure, anything, wooting said we would have an update related to batch 2 this week
That's not what I said

I said that I expect to have an update to share next week
After the Chinese National days this week
All keyboard lives matter 
I've had my 80HE so long already I'm bored, when is next keyboard out for pre-order?
65HE when?
I want wootility v5 desktop app ready for brug
Until production finishes there's not really much to update
or am filing a complaint
Youâre already tired of your 80he??? Any feed back

trust me good sirs you don't want me in my angry yelp reviewer mood
best keyboard
Hehe, nah, not really. I'm still enjoying it but the novelty of it all has wore off.
gotta keep consooming and become excited for new producc to keep that dopamine rush going
This is why I have like 2-3 packages coming with different crap every week.
I need something to look forward to, you know. Everything else is so bleak.
So youâre just addicted to consumerism
economy go brrrr
World will be gone soon anyway, might as well enjoy it while I can đ
oh no, addiction
As long as you have a good job and money keeps coming in, good for ya I say
If youâre not then⌠good luck
this is what am saying to people who say I should go vegan
No job but money go brrr

greta gonna ban my double quarter pounders eventually, must enjoy em while I still can
Week since my DPD tracking updated and 15 days since it was sent. Pretty sure they have lost my parcel.
DPD moved me to second batch.
Ouch
Thatâs a punch to the kidney
More reason for batch updates for cases like those

Just wondering can Wooting track if that keyboard has connected to Wootility already.
Detonate it remotely
Maybe they could send my best regardsâŚ
Write an email to wooting saying âhello and have my best regards, regardsâ
If it is gone and they have to send you a new one, do you get placed in queue again for the last batch or they got secret stack somewhere.
They should have secret stack, but itâs 14 days since last update that courier investigates, which is basicly monday mid october, so pretty sure that until itâs fully resolved batch two is already here.
Canât see Wooting sending me +300⏠worth of stuff until DPD confirms the packet is really lost and then the shipping takes a week.
RIP
Last update was last friday and itâs one more weekend before DPD get to work. Shitty luck nonetheless. Timing wise and everything.
They def have additional keyboards
I mean UPS gave me a friday delivery before they yanked it away for a monday one
I would be thrilled if I knew is my parcel in Netherlands, Denmark, Aruba or Finland Agree that it sucks when stuff bounces over weekend.
My last known parcel location is in Netherlands.
No news is good news, those "monthly" updates for batch 1 were mostly bad news
True lol
Also that is the launch batch which includes the final development of the product, batch 2 is not the same in that regard
You can look at mine while you wait for yours that is lost forever
idk something basic like âhey guys we are almost close to completing the batch at this rate we may be able to move on to the next stage in a xyz day/monthâ âproduction is coming a long great, theyâve reported very minimal error rates and weâve improve batch 1 mistakes and put it better QCâ something like that

Ngl the light bar is more useful than I expected, use it to show caps lock and what profile I have active but I had to make my own profile to only show the profile swap for a bit and not always active.
The default one is always active.
It's finally here.
The Wooting 80HE is the highly-anticipated successor to the Wooting 60HE, the keyboard that changed tactical FPS games like Counter-Strike forever. The new model is bigger, and comes with a few additional features, such as a light bar, 8k polling rate, tighter switches and a nicer sound signature.
But is all of that really...
Itâs beatiful keyboard! Thank you have made 110% more than DPD customer service to make me feel better.

Service from Wooting has been good, but there is nothing more that they can do now or I canât think of anything.
looks like the white one comes with scratches pre-applied

bitch asses cancelled my order cuz of fraud like the fuck
it finna take like a whole year me to get my wooting cuz iâm in romania
Scratches at lvl 2 with deeper grooves at a lvl 3?
Wooting should start their own competitive team. Wooting clan.
Maybe online chess or something.
no they dont 
Perhaps you should look inwardly to question why an order you attempted to place would get rejected by a system that only considers data, instead of coming in here guns blazing calling us "bitch asses"
So far it looks like the system is working flawlessly to reject orders from people we have no interest in doing business with.


đ
uh i guess to clarify i sent it as a email not a ticket do i need to go through a specific process
Both result in an email. đ

Creating a ticket out of it instead of an email allows us to prioritize it over the rather large pile of "random emails about all kinds of things"
https://wooting.io/support?category=6&issue=30
Pick the category and issue you need help with, and we'll guide you through the process.
ok ill create a support ticket 
Lil bro stop commiting fraud
God damn i just woke up only to see a murder has taken place 
đĽ˛still 0 updates since Tuesday
give them some time, ups has stage 4 cancer unfortunately
i submitted a request for change my order and cancel another order a month ago, but didnât get any reply yet, how can I get in touch with someone who can help me with this situation?
which order 80he ?
The zinc case and PCR
Hey guys, very subjective question but I ordered the pre assembled pcr ghost 80he,
Do you think the pcr frost would be a cooler option? And is it hard to assemble? I don't know much about keyboards
imo ill get the frost for mine but depends on ur setup
TLDR donât live in Romania I guess đ¤Ł
and no its very easy to assemble
Or NA for when your package ships
Accurate
all you need is youtube and a screw driver
staff member unboxing wooting SHOCKING
đ
Just get what you like the most
And a screwdriver if you went with the module it is brain dead easy to do
Its not hard to assemble, wooting has video how to do it, if you like frost get it, it looks great with white keycaps and rgb
Black is the king of all colors
black is boring, i got black but regret not getting frost
Yeah I didn't know about the frost until a reddit post, but I think if I cancel my order then it'll be later till I get the keyboard đ
Can I fit 3mm poron foam into the Wooting 80HE zinc alloy case?
I just think rgb is cool so I like the idea of the frost probably showing colours better?
ghost > frost (i have ghost)
frost and ghost would show more rgb than the other cases since theyâre translucent
Same
At least mine comes today
You have a pic?
With like the rgb going
Yeah the ghost reminded me of my Nintendo 64 when I was a kid đ
That does look cool to be fair
and if you're tired of it you just turn it off and have kinda black looking keyboard
What are the keycaps of the first pic plz?
How thick foam/kil-mat can I fit inside the 80HE?
pbtfans neon r2
keycaps name
If I order L45 v2 separatly do they come lubed?
they're all lubed from factory
Thats awesome
Thank you
did they say when raw he would be available on wooting store?
Iâm hoping and praying đ
Sadly does not help, when there is no specific category for my case. I sent an email a week ago and got an automated answer today which didn't help at all. The support didn't even read my mail it seems.
Its about the Eu-Bruinvis Switch problem...

nope. These things take a lot of time though so i wouldn't be waiting for it
can just grab them from aliexpress kdbfans store for cheap shipping
How much did the zinc alloy weigh?
2.4kg for the whole keyboard
2.4kg scam mine is 1.9kg fully built
oh ya it is 1.9
Inside the carrying case then maybe.
yeah idk who measured it to ask how they measured it
this might be straight up as it comes in the box (so all accessories etc with the carrying case and board)
Has anyoneâs order from na champion not been updated since the label was created? Iâm on west coast and it hasnât moved in over 72 hours
80HE and new apartment in the same week boys!!!
not sure about NA and their working days
so next week there is no update about white zinc ?
WE'RE QUEUED FOR FULFILLMENT BOYS
omfg!
gz finally
tweakin đŚ
order number is fine
as long as its not a delivery tracking number
same suffering from Pain
waiting for mass production ends
đ
every wooting vid that comes on yt soothes the pain for a bit :'))))))
onggg
i ainât referring to you iâm referring to the system it sucks ass i placed an order on my home address and everything and i had to make a new account for the system to take the order which is baffling
The system doesn't care if you create a new account or not. It looks at your personal information.
Then I fully expect the order to be voided.
i mean it ainât happen yet itâs been like an hour
the other times it happened instantly
it confirmed it and cancelled it
how does an address indicate fraud potential???
i placed the order on the garage i work from
If you're using a VPN that's a red flag
If your card's billing address doesn't reasonably match your delivery address, that's a red flag
If you're using a different name, that's a red flag.
And a bunch of other things it checks for. Not us, the payment verifier.
how the typing feels
Feels great other than the space bar which feels so rattly
Is 80HE worth it or is 60HE better
UwU is the best, go with that.
Question tho, why should the system care about that, it sounds like a bank issue to let them deal with it. I understand that those flags are there to avoid potential fraud, but some people are just that paranoid same level of people who cover their computer cameras with tape
I've seen so many order cancellations from being on this discord a loot of people seem to have this common issue
Because that's our insurance that the card used hasn't been stolen, leaving us high and dry
You haven't seen "many" because as always that is s very vocal and very tiny minority.
It's barely single digit of orders being rejected as a precaution.
Whatever layout you prefer, buy that one
My credit card company sends me a confirmation text if I was the one that made x purchase regardless where I am in the world. It seems odd that the system themselves wants to collect all that info but I get it
Can someone tell me how long is the ticket going to be answered ? i have waited for a week and still no respond
Whats wrong with covering your computer camera with tape?
fr spacebar this bad?
I've definitely seen several people in the past few months talking about it, idk if its in the x0s tho
I don't think so xD
Is there anyone else being put in the wrong batch and was moved back to the correct founder's batch?
If only all banks used 3D Secure and similar security systems.
But alas
wooting got hit before with a huge amount of fraud cases
~2 weeks most likely. They have a massive amount of people requesting support. They will get to yours as soon as they can.
lucky you
Your camera, your stuff but to me itâs foil hat nonsense, unless youâre a prominent government figurehead that has a lot to lose over being seen through your camera idk
certain countries and factors combined are just high risk and that's all there is to it really
people weren't around during that period earlier this year where wooting support were swamped because of the large influx of fraud orders
My delivery address was different from my billing but i didnt get hit with fraud stuff
same for me. It's not just different addresses that triggers it
certain countries, ip etc are likely much higher risk and have stricter controls setup for them
Makes sense
Question of the day is do i put in a third order into wooting for the detachable usb-c cable? 
it doesn't help that when he got his order denied yesterday he started spam submitting the order over and over
that was hilarious
that's awful lmao
I mean it makes sense, donât get me wrong, itâs for a guaranteed less likely scam scenario
he even tried using his "garage" address instead
garages have address?
Just kinda sucks for those who are that paranoid and wanna mask everything and get blocked from it and then theyâre forced to provide further personal info
right? đ

you worried about the NSA?
paranoid but buying keyboards online
Iâm a good boy. I got nothing to hide
thats not for you to judge
But I see the issue coming from a lot of Europeans
thats not what your browser history shows
A bunch of their orders keep getting rejected
I've seen plenty of US orders amongst those denied.
So don't try to generalize.
You see the back end so im sure there are from NA too, as a user thatâs all I see though
Wasnât there supposed to be an update on v2 white case this week?

No. Next week.
Ah ok
At the end of the day we are required to verify all orders - it is not something we get a say in. If you want to blame anyone, blame banks that refuse to adopt contemporary security checks on the customer's end that would solve this problem.
yeah thankful my bank just texts me and I respond yes or no
the update only about v2 zinc right?
but that would cost the banks money
and retry my purchase ahahha
Same
Batch 2 also 
he ignored me man =_=

Mine just sends me a notification for every purchase made on it so i know if its me or not instantly
mmm, more waiting for batch 2
yeah he could listing our bad packaging
26 more days
Can i just fly to pick my 80HE up from the factory direct? 
I can be there in 20 hours
hyped
me on EU, so Igor will handle it
Waiting for mine still. It's being processed at the UPS facility but hasn't been put on a truck yet for delivery.
Got it lads
Ah keep us updated
but prop on group 2, ASIA, since I have 1 accessory.
Thatâs what I said too. But apparently they arenât allowed to ship from the factories
Lel

Howâs the packaging?
Let us pay the premium shipping ree
wait if my order contains pre-built plastic with wrist rest I'll be in group 2?
Havent opened it from the shipping packaging yet
Simple answer is donât buy it if you donât want to verify to protect against fraud. Itâs your choice. If you want it do what they say
I don't know, I just speculate based on what happen on batch 1, but maybe
doesn't look a bit damaged ?
In my opinion that should be left to the banks to battle it out with the seller
@buoyant solstice I've specifically told Giulia I returned my keyboard because I wanted ANSI, not ISO. Now she sent me another ISO I just saw on the Wooting HUB. Can this be changed? I've already reached out through e-mail, but...
But I respect it tho
Ah ok cause that exact package has caused lot of problems for others lmao
Nah just the normal wear and tear from dirty warehouses
What's your order number?
Well ill open it later
Order 4398441962
show us pls if you do
Itâs the banks issue for sure. When I purchase in US over $200 I have to respond to. Text. It prevents fraud. Iâm on my third card already
Itâs amazing how people can steal shit
Yeah someone had their keyboard stolen yesterday
If all these no good thieves spent half as much time being productive to society the world would be a better place
I've put the order on hold, so it won't ship.
Can't help fix the order itself here
omfg someone got theirs stolen
Is there any new info on the white zinc case?
the update will be about the zinc case only?
that is genuinely so awful
Next week
To be fair I worded that a bit poorly I just realized. I ordered an ISO, got an ISO as ordered, then realized I needed ANSI because I'm Dutch so I returned this ISO and requested an ANSI. She sent me another ISO. That is a better way to word it.
Yippieeee
It happens - We managed to stop it from shipping in time at least.
Awesome, appreciate it
Will she reach out to get me an ANSI or how do I go about this?
She or someone else from the team will fix the order and get it shipped out, then respond to you to let you know.
Careful you donât become a 2nd batcherâŚ. For having your order on hold⌠Dun Dun duuuuun
Thank you

My 80HE comes tomorrow. Ima gonna sit on porch until it arrives
I will be, but it's my own mistake

the minute you get up to use the bathroom I'ma become the porch pirate of your nightmares
Lmao
lol
When my package goes out for delivery Iâll be monitoring tracking like crazy
Well. If you want to come to alaska be my guest. We have lots of guns up here
I'm gonna send a moose to retrieve it
Iâm checking the tracker every day to see when theyâll stop making the keyboards for the batch

Not before the grizzlies get em 
Save some snacks for the wildlife
Oh they dont need to ship it from the facctory. Just walk outside the door, hand it to me and ill be on my way 
I just need my case changed to white 
anyone's 80he has input not registering when using tachyon?
I couldnt change my order when i tried to change to zinc, so i ordered the zinc case by itself seperateely
nah y?
wow more defect board
my a has input not registering
I had to ask for an order add on cause I wanted the PBT white keycaps for a discount
when i hold it, it deregister by itself
default wire?
yes
tried with other ports or lowering brightness?
im 0 rgb
Does all the package look like this. It doesnât look that right
a couple
the NA Warehouse were asked to use boxes for 80he shipments
They threw tour package around
they did not

oh no...
Yeah i will test a bit more
11 people have had that issue including you now
Iâve made a list
Best check the pinned comment in this channel from Mark. Fulfillment center has made a big stupid oopsie.
Bro got cooked
I can hear the UPS driver dropping off the package at my door from my home
Naturally everyone will get theirs and it will be handled, just contact wooting, but the situation obviously sucks.
why is rohan making a list though lol
it funni
Iâm bored brev
And thus
Please inspect the package thoroughly and see if the keyboard works. Take photos and then reach out to us via the hub for assistance with replacements as needed. đ
i hope my keyboard still working
lol
Rohan is a lawyer and he is building a case
Actually I will continue to do so till my case change gets updated on hub 
for a true challenge make a list of everyone who asks why their shipping date has moved forward 1 day even though they're ready to pack
Do you know if the US packages are being sent in boxes?
Thatâs how mine came too đ
Or just plastic bags
Sounds like whoever was packing them and sending them wanting to save couple of bucks
if you can keep that list updated it will be impressive
Only a few got theirs in boxes
whats the latest firmware of the 80HE?
they did you dirty
alpha11
Depends on your carrier I think. I believe USPS deliveries have had boxes, while UPS has had bags of doom.
I should be getting paid at that point then 
Dang
looks like they dragged your package behind the truck instead of being inside the truck
mine too (i made a video clip for my ticket submission tho)
So many peoples packages their key switches are all over the package spilled
Send here too 
Hello fellow wootlings. Quick question: is the "mode" key something wooting included on their keyboards? And how can I disable profile switching when pressing the key (I prefer FN+1/2)?
Open Wootility and see if it can discover the keyboard
Remove mode key in app?
replace it with smt
ty
@low token @atomic brook alright thanks, so it's a key that wooting introduced and not something standarized?
You could change that key to be something else in Wootility. Or on your second layer make 1 into mode, so you press FN + 1 to change profiles.
Look at the bright side, at least it sounds good
its to switch profiles

i did a piss poor job covering sensative info because i was sending it to wooting directly
cheers, I thought at first it's a standard key so I didn't want to remove it. I'll just remap it wootility đ
It just switches between Digital qnd analogue mode
@low token it switches between profile 1 and 2 on my 80he
The list is still getting updated đ
for v5, it does profile 1 and last used
make support ticket #1019755933959733258
Ah no worries
Lol
whats wrong with switches?
He did the DN mod
They basically got put in a tumbler with a 7lbs dumbbell thanks to ups lol
they were loose in the packaging and some are damaged
im also missing some
I hope 2nd batch they fix it and give us BOXES
UPS delivers my 80he with 90pc switch pack btw
Group 3 zinc raw pls ship today đ
Instead of flimsy plastic bags
ggs
Yeah if anything, I think it's peoples switch packs that are going to be fucked up. Just rolling around in the bag getting smash / falling out.
Fun new challenges keeping my job interesting 
Without challenges the days would get boring
I think this challenges is not from itself but from other
There've been some... Seethingly polite emails going back and forth today between us and our US fulfillment center 

why QQ
Has anyone confirmed if the modules are being tossed in grocery bags too?
Can we see it?


How do i cancel and refund my order?
cos
Via the hub.
Put the order on hold and use the contact us option đ
Make sure you write best regards, regarded
So there is no "automative" option i have to pause and contact?
I signed the last one with, "Thank you for your prompt attention to these concerns," 

Ah yes, corporate for âfix it dipshitâ
haha
Thank you for carefully analysing the situation on providing great quality service, regards
White zinc?
if so check emails
no this is something else. just reach out to wooting if itâs been longer than 24 hours


"DEAR us fulfillment,
get your shit together
Love, wooting"
ok it was a faulty switch
kb no issue now
My driver is like 2 miles away. What are the odds it still takes 12 hours to deliver?
â ď¸
Their truck might break down or lunch time soon
So probably 2 or 3 pm

is it possible to have different brightness levels for the led bar and keys?
It will be.
For now you'll have to set a darker colour on the regular keys instead of changing the global brightness
ah okay thanks !
If I see that truck stop moving for more than 10 minutes, I'm driving out there to meet him.

adjusting the lightbar is a headache. maybe im 8 levels of stupid but i cant get the profile indicator profiles to be uniform between the different profiles
Give em hell Mark, on behalf of NA Batch 2⌠FREE THE BOXES đĽ
Very nais
ive still got 4 more days 
W shipping
He about to take the longest bathroom break soon
Module taking it sweet time đ
whats the percentage of people affected by the poor packaging of switches
idk why but 1000hz polling feels better than 8000hz polling on the 80he. 8k just feels laggy and input not registering or having huge lag for some reason đ
Judging by people in here it's 99%
yo
12 reported peeps
I made a list
yeah but usually people with an issue are the loudest
Ah
Ooof
if its just 12 people out of how many thousands that have one then its not that bad
Well we donât know some people may not have shared their fate on here
So it could be more
if its like unironically like a 3rd or half of people that ordered switches
Inc Wooting email to freedomhouses: âWhere the FUCK are the boxes??â
thats tragic
#freetheboxes
#freetheboxes
Probably trying to use up all the plastic bags before they are banned
I hope they wake up with plastic under their pillow
#changemycasetowhitezincpls:(
And they step on a leggo in the morning for the next 5 years

#updatethestageofsecondbatchfrommassproductiontoshipedtowarehouse
yo how long it take for wooting hub to update me order ayo
bro
You just ordered?
i cant see me order
it confirmed on me email doe
We are switching to cardboard boxes
It takes a bit
weirdos
But we will see you in Jan 
California on a banning spree of everyday items đ¤Ł
An hour or two and itâll be there
oh thank
Doing their part so other countries can strangle turtles with their plastic instead, great move
yea well my wooting showed up in a cardboard box 
Im just going to buy a 1000 pack to keep in my car.
Love the pettiness lmfaooo
i like that some americans non jokingly want to keep their plastic bags for some reason lol
ayo eu brug gang we finna get this jawn by november ayo
Well they just banned sell by dates on food too. So I don't wanna be putting all that rotten food in re-usable bags
Commiefornia bans everything
Wait until they ban plastic straws and you gotta use paper shit
you guys are weird. Plastic bags suck anyway. the go bags are way better and more comfortable to carry
I live here my car with a modified exhaust is a problem but people running reds & shoot at pedestrians isnât
I think they already tried that
You just end up with lipstick on your glasses when you eat out
Everytime I see it I die inside
They did I refuse to drink outta straws now, based in San Francisco not statewide
God I hate these. As if the bleach and wax is better for the environment than a bit of plastic
Itâs so miserable
Lekker box was crushed and aome slight tears in the shipping packaging
Sacramento still uses styrofoam for take outs where as Bay Area gets crappy soggy paper
If my state tries the same shit imma riot fr
I donât blame ya
Great news guys, I am going to auction off my perfect condition box at mightnight.
that looks way better than other packages lol
FFs what's happening in US with all those packaging problems
My keyboard box had holes
others looked like somebody raped the package
Them ups workers my guy, they donât give a damn they just toss that crap
0.7 miles away now. SO CLOSE
batter than my
lmfao
Mine came hella messed up missing 1 switch
It's so sad to be waiting for so long for it and then the delivery companies fucked up everything
Debating if I should add to list
Mine came the exact same way
what part of the switch container is breaking and dropping all the switches?
Bumps on the box but the keyboard was in the travel case so it's fine
Didnât lose many switches though
Ye Iâll just add it 
you should reach out to wooting and include pictures
Pick the category and issue you need help with, and we'll guide you through the process.
My switch container is intact
i did
But i would have lost some if it was busted
I can't wait for handwritten letter of thanks from Igor inside the pristine cardboard box he hand packaged with my 80HE
Honestly it isnât even the shipping companyâs fault they couldâve handled our packages with care but itâs also nearing peak season for deliveries. They got a lot to sort through. The packaging company shouldâve sent it in boxes not those damn plastic bags that rips on any slight inconvenience. Thereâs literally no bubble wrap nothing
It probably busts if they put something heavy ontop
NA getting the NA treatment 
same lmao
Because the switch box was just floating ontop of the 80HE box
In all my years of purchasing online ive never seen anything close to the butchery of some of these NA packages
Youâre treated with more respect at a TSA pat down ffs
My alienware oler box wasnt beaten up but it was dusty as hell amd its a brand new product
Well I'm sure wooting isn't happy about this. Last night they said damages may be in $100,000 area
Varedis never been through LAX TSA
I rather get stripped searched by the tsa than receive my packages like that
otherwise he wouldn't say that
As someone that used to work in a shipping warehouse, we kinda didnt care sometimes
Damn that's insane.
Thatâs a lot of losses considering the 80he is new
Thatâs about 300 keyboards messed up
Youâre right I havenât
Farthest out west ive been is Texas when I was a wee lad
Ok lax tsa is a nightmare
Iâm only used to Logan/FL TSA for the most part
But I could believe Cali TSA could be horrific given the amount of ppl passing in and TSA power tripping bc they can
updated 
Wait till you travel to sfo or lax during thanksgiving
The UPS driver delivered to multiple houses north of me, and then drove past my house to the south. 
They know you want your stuff
this happens exactly on the times when we eagerly waiting for a packagae
F
I had this happen to me, when I was waiting on my nicotine. Took them 3 days to deliver it
you better pray that your package dont get added to the list 
If my package arrives fucked im finding ups driver

to play minecraft with him
lmao
Bring a piece of zinc and smash his windows and steal his remote batteries for compensation
Looks like im getting my ghost case i ordered a couple weeks later before my actual 80he. Officially DHL > USPS
Shipping in a poly mailer instead of a box is crazy guess thatâs why we got an email about keyboard damage or whatever lol the keycaps did not do too well but keyboard fine at least
yea keyboard will be fine most of the time
do we know if it is the US distribution center that is using the bags for shipment or is it varying by carrier?
fulfillment center
Couriers don't do packaging - unless the one from the fulfilment center tears in transport, and they notice it.
ah ok I was seeing people talk about UPS and how damaged it was but didnt see anything about USPS or FedEx I have FedEx
UPS does seem to have notoriously tough sorting machines that damage packages
Mine was shipped with USPS and still damaged everything but the keyboard though. Not really a fault of the shipping companies just poor packaging
that makes sense. Im worried about my gateron jades being destroyed
Luckily for me I didnât care in any way about the keycaps they sent it was just the free thing they put in and the wrist rest thing canât really do too much it just deformed the crap out of the tiny box it was in lol
the jades are the $70 switches and the pictures Im seeing of people lekker switches is concerncing with them broken and out of packaging
Oh damn yeah hopefully they donât get damaged đ
im hoping
where can i check if the 80he is on 8k hz?
dont worry if anythings wrong with them wooting will help you out
I dont think you can right now, there is one software but is bugged if you test 80he with it
You enable 8khz mode in settings for polling
Tachyon for scanning
its in the V5 software, and you need the update in there as well
ah i see
Damn these shippers be throwin them packages around 
From what I understand, itâs an issue of quotas, and while they could be more gentle, that may cause package delays, because these courier services donât give anybody enough time.
only in us
Doesnt surprise me. They give delivery drivers 10 hours worth of work to complete in 5 hours
I hope his bed is uncomfortably warm and his floor turns to lava đ
Canât set to 2000 and 4000?
not yet
Yeah. That confirms. I'm never buying a monitor online
i bought my monitor via amazon from US to korea, zero issues
Dude gets paid low middle class wage to throw packages. No thanks
just have to be in a country with actual good delivery men
yall im trying to get a new mouse and im having a hard time deciding between sora v2 or scyrox v8
Razer viper v3 pro
Sora
kinda ass razer fell off ive had it
it would have take him the same time to leave it carefully at the door
huh
Whats a good mouse?
I got the glass mouse pad and viper
whatever shape is comfortable to you
ive had g pro supralight, raver viper v3 pro and thats about it
razer makes good mice but the software is... not that great. Happy with my Deathadder (uninstalled Synapse) and my Finalmouse ULX
Death adder was too big for my hand. Didn't like the click
im really having a hard time with the g pro supralight rn because i dont like the shape of it because my hand is too big for the mouse and i need a slightly larger one
it's more of an "ergo gaming mouse"
whats your hand size
build quality is very solid though, I can't complain
never measured it but its bigger than the g pro supralight
so you have big hand, need large mouse and deciding between sora v2 and scyrox v8?
unlike some not so glorious competitor products wink wink
what
i have to kind of mesh my fingers together
yep i want something with a bigger bump
they are both small mice
Deathadder
then you should measure - it will save you a lot of time and headache
check out rocket ninjas comparision table for hand size, it's a good starting point
aight lemme be honest i havent played with the viper v3 pro ever
i just want something thats light, medium size, and is smooth
Deathadder is pretty big with a nice hump
Go to best buy and test it
bro im not even from america
I have bigger hands too and the deathadder and the finalmouse ulx tiger / large fit well
viper v3 pro is slightly bigger than superlight
My bad
you said you used it
i leid

lied** because ive had a bad experience with razer products in general ]
lol what? Razer mice have been solid in my experience. I have 6 of them.
well I hate razer but im maining viper for a long time
ive had the kraken headset competition or tournament i dont remember (green)
and they lasted me a solid 2 months
anyone who got 80he do you get tired while typing on the board for like 9h straight?
Never tried their headsets. Only mice, keyboards, and mousepads.
Like physically tired?
i see
yeah
Yeah. Never buy a headset from mainstream companies. They are garbage. Studio headset
who doesnt
For the people wanting to try new mice: use eloshapes and compare the different dimensions to see what youâd like more
Itâs a huge database of most popular mice
HIGHLY recommend
great site
you shouldnt trust eloshapes, some mice look very similar/identical but in reality they are very different
eh it will get you in the ballpark
Audeze headset. Seinheisser. Audio technica
i got hyperx cloud 3 wireless and they really good
The sound is booty
put a mouse you have used and comfortable with and use it to compare potential choices
So what are you supposed to trust the random dimensions on their website and being able to tell the difference between 119mm vs 121 without visualizing it?
it aint
same - its a good basic headset for ~$90 US
Gotta spend that bread to get dopamine to the head
i can easily tell the direction of the footsteps
the trick is to buy bananas in 119 and 121 mm
then grip and compare
aight so its between the viper v3 pro and scyrox v8
I mean itâs why returns are a thing but I guess not đ¤Ł
Oh no itâs 95% accurate and not 110%!!
Razer deathadder sounds like what you might like, but try multiple best buys. They should have both on display between the stores
scyrox is a small mouse
DeathAdder V3 Pro is super comfortable. I love the shape of it.
how light is it?
Super light
i need something lighter than the g pro supra
Like 70g or less isr
63g
Idr
check out viper v3 pro and beastx max
Who's writing that the 80HE has defects?
NA couriers dropped the ball..I mean âboxâ
everyone?
If u are looking in community support
Not everyone sry
But some people have some issues
If u pay that much money than yes đ
if you could recommend one out of those 3 ( viper v3 pro, beastx max and scyrox v8)
what would you recommend
Bro. They shipped like 200000 in like 2 weeks
Viper V3 Pro.
And i am still waiting lol
Me too Momday
I would recommend both beastx and viper, idk about scyrox. just get either of them
really want to try these
is Raw switches with 40g lower or similar to l35 springs ?
cable? no thanks
> looks in discord server
> finds people with issues
what did you expect? people with issues are going to talk about their issues. you arenât going to see people say that everything went entirely to plan and perfectly normal.
Yeah i am just asking bc i am worried haha
L35 springs are lighter. 20g actuation / 35 end force.
Lol. No Fema money. Smh
L35 are lighter
but yea they are similar both very light
Holes on the beastx are kinda weird
If youâre in EU I wouldnât worry too much
Why ?
NA fulfillment centers are sponsored by Razer
get viper if you dont like holes
I got my 80he delivered 1 week ago in perfect condition, EU though
fedex trucks be goin crazy
A lot of the damaged packages are from NA if thatâs what youâre worried about
Oh ok đ
They ship to west coast
Not the east scenic route
Oh
The port strike is over now no?
ALSO what do i get and do i need glass skates?
not this đŠ again
glass skates are ass
The default skates on viper are nice
Did u bought a pre built?
Very responsive
stock skates on viper v3 pro is one of the best
@verbal solar uhm, I bought the 80he with keycaps + extra keys. Is that a prebuild?
Yeah i think so idk haha i bought the 80he module
I've only ever tried them on a Viper Mini.
omrons are very light switches
might be too light
@verbal solar
Yeah its a prebuild
no issues with build quality or shipping, very happy with the product and especially the software
what about the other ones?
omrons are opticals, ttc are mechanicals
what would u recommend
@verbal solar the all-in package đ you even got the zinc alloy case
the detechable cable is great, I ordered it a couple of days ago. Had a coiled cable from glorious gaming but the wooting is way better
Yeah and maybe i will be the last guy that get it đ
Opticals, mechanical switches can develop double click in future
For some reason I thought the keyboards were coming with the detachable cable
@verbal solar did you specifically want the 55 linear switches over the default 65? I'm happy with the 65 for all keys except shift and ctrl. I replaced those with the 45 linears
(poor little pinky finger)
anyone know what settings to enable for gaming?
i see
i also just bought a wooting 80he with the zinc case :D
thx
i dont know honestly what to choose between the viper v3 pro and the beastx max and if there are any better options out there
@lost idol you don't need any settings, but you can try rapid trigger and setting the actuation point a bit lower for wsad if you want
On Wootility has the Super Key do three different things. Windows / Super / Mac Cmd Left
How do you create this multi logic button? I want my Ctrl key to be Mac Cmd Left as well as Ctrl but donât know how to double map it in Wootility
Idk i need to try it bc i am new in that yk
Yeahhhhh
@verbal solar was just wondering, the 55 would just be fine for me too I guess. Previously had the alpaca linear switches, I think they were 45 cn too
whats the problem with it
is there a way to stop the keyboard's rgb from going to sleep ?
A lot of folks like the viper, it's really what shape is more comfy to you. I use a Vaxee just because it's the most comfy
Nothing đ
55 what
actually the alpacas were 62cn, just looked it up
cmon man jus tell me whats wrong with it
@lime falcon CN
which switches?
Really its nothing i was just saying yeaaahhhh bc u got it too haha
@lime falcon I don't know what you are referring to. We were talking about the "standard" 65 cn switches, the 55 cn @verbal solar bought and Alpacas
also is the viper v3 pro wireless
@verbal solar yes, with hyper polling
yes
you can google this - but yes
google exists? SHOCKING
Yeah i didnât know much about it i have right now the keyboard ROCCAT VULCAN 122 AIMO i donât how different they are
no worries, they will be just fine
Ok thanks đ
im too lazy im in a comp match
Na champion still need ship đ
good luck!
Is the mouse mercury m1 pro good?
I have to apologize in advance for US folks
đ
$hit happens đ¤ˇââď¸
A lot of parcels went out in poly bags due to yet unknown reason weâre figuring out with the fulfillment.
In the end, no matter the reason*, we screwed up by not scrutinizing their processes before shipping out the majority.
Is there anyone with batch 3?
We forgive you Calder. But I booked a ticket to go to the warehouse and give them some stern words. 
So some were in the box? or all of them are in poly bags?
Switches somehow fell out of the little cup that they were in while the cup was closed during shipping lmao
yea blame us warehouse
Thatâd be nice, because Iâve found that all the random check orders sent with a Poly didnât follow our automation rule.
Iâm suspecting one of their engineers realized they screwed up an automation.
Always good to see this kinda of integrity
60% (according to the report) went out in a poly bag, so Iâm crying from the inside
I got off the phone with ups just now and apparently they didn't have my address on file and thats why my package was in limbo, mentioning this here in case other people have a similar issue? im waiting for a call back from the warehouse reps to solve the problem.
Take NAâs spirit bomb on behalf of Batch 2 đđť
That to save me or destroy me 
Weâre saving option B for the fulfillment centers donât worry /s
They were probably packaged by a Keychron employee.
razer
Took me a solid 10 minutes to open the box lmao
How many of them were damaged
Weâre going to send out an email to everyone that was sent with a poly to give a heads up.
Rohan made a list and so far 12-13
Weâre talking thousands of shipments that went out with a poly. Itâs really bad. So I hope the majority arrives without a problem
Hello I been spawned đ
It feels bad seeing all the murdered lekker switches đĽ˛
Even if it does I think having some sort of bubble wrap would have probably prevented those disasters đĽ˛
Yea, most 80hes will be alright im pretty sure but switch packs are going to be fucked during shipping
If there was a choice, then it shouldâve just shipped with the thousands of boxes I had prepared for those orders
Oh dang đđ
you all aren't paying for any damage caused by this right? getting reimbursement from the fulfilment center for all damaged products?? they should be paying for every single switch this has broken
My switch pack was demolished with switches audibly jangling around in the bag.
Switches Iâm happy to compensate, as long as we can be forgiven for the shitty experience 
No idea how to test them
Sound test compared to my old keyboard lmao it sounds so good
alright yall i need some opinons the gpx 1 is a tiny bit small for my hands so do i go for viper v3 pro or beastx max ( in terms of shape, perfomance, durability, and weight)
How did they mess up this bad oof
does the L45 V2 sound better than the Raw HE 40g?
FWIW, donât really blame Wooting and if they work I donât really care
Crazy how 1 person and some line of code (I'm assuming) can cause so much chaos
I would hope Wooting doesn't have to eat the costs of these shipment errors when it was the fullfillment center that screwed up.
You need to always compare the same key position or find 2 key positions that sound similar and test between the two.
Key location + keycap size matter a lot.
wooting have a rough year
The IC, white zinc, raw case, and shipment problem
Calder any updates on batch #2 still being in mass production đď¸đď¸
đ no poly bag
In the end, we shouldâve scrutinized more, assume warehouse was going to fuck up to some degree, and not shipped out that easily.
Iâm feeling all those.
Calder, should raw zinc guys from EU kampioen receive some love next week?
logistics companies cutting corners, color me shocked
i dont think you can put this on you, ya you could have "probably" done better but like this is on the fulfilment center.
yall can i use 8khz mouse polling rate on a 240hz monitor, nvidia gtx 4060 ti and amd ryzen 7 8700F 8-Core. PLEASE SOMEONE HELP EM IDK IF ITS COMPATIBLE
every brand has issues tbh
most of them are too big to even give a fuck though


