#〉status-updates

1 messages · Page 1 of 1 (latest)

cerulean solar
#

MEE6 doesn't respond or replies with an errors - Resolved

Issues:
- Slash commands stuck on thinking: This is caused by Discord. Unfortunately we have to wait for them to resolve this issue.
Message from Discord:

Hi everyone. There is currently an issue being investigated with interaction edits, deletes, and followups. This issue results in receiving 50027: Invalid Webhook Token errors when trying to edit, delete, follow up, or take some other actions on interaction webhooks.
- Rank command replies with error: We are rolling out a fix for this. All servers should be fixed within a few hours 💪 .
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

lethal scroll
#

MEE6 Bot Offline - Resolved
Issue: most server's bots are offline, dashboard unavailable, commands not working etc.
Status: Resolved
~~- The bot is restarting

  • Everything will gradually get back to normal within the next 3 hours.

With this maintenance, we've done some improvements to ensure better stability and performance of the bot for the future.~~

ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

cerulean solar
#

Known MEE6 Issues:

Issue 1: Message logs aren't working, or is missing the message content.
Status: Resolved
ETA: Resolved

Issue 2. Live streaming role is not working / giving the role.
Status: Resolved
ETA: Resolved

cerulean solar
#

**MEE6 Dashboard White Screen - Resolved **
Issue: MEE6's dashboard isn't working / is completely white.
Status: Resolved
ETA: Resolved

*Updates will be edited in this message. Thanks for your patience. *

vocal cargo
#

MEE6 Bot Outage - Resolved
Issue: Some server's bots are offline, dashboard unavailable, commands not working.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

MEE6 Bot Offline/Dashboard Not Loading - Resolved
Issue: Some server's bots are offline, the dashboard unavailable, and commands not working.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience and please accept our apologies for the inconvenience.

cerulean solar
#

MEE6 Bot Unresponsive - Resolved
Issue: MEE6's is not responding to commands and/or appears offline.
Status: Resolved
ETA: Resolved

*Updates will be edited in this message. Thanks for your patience. *

minor rain
#

Instagram Counters & Notifications - Failing - Resolved
Issue: Some servers owners are facing difficulties in creating new Instagram Counters + Instagram notifications are not arriving or arriving with a noticeable delay
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thank you for your patience.

fickle gazelle
#

Membership feature isn't giving roles & removing membership roles - Resolved
Issue: Mee6 doesn't give roles to users paying for a server tier & may also remove the membership roles.
Status: Resolved.
ETA: Resolved.

Updates will be edited in this message. Thank you for your patience

minor rain
#

Dashboard Not Accessible - Resolved
Issue: Some servers owners are facing difficulties in accessing our websites (infinite loading)
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thank you for your patience.

minor rain
#

YouTube plugin stopped working - Resolved
Issue: The YouTube plugin is not announcing for some servers.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

fickle gazelle
#

Dashboard not accessible when only having a custom bot in the server - Resolved
Issue: Users can't access the dashboard if they don't have Mee6 in the server.
Status: Resolved.
ETA: Resolved.
Workaround: By adding Mee6 back to your server you will get access to the dashboard again.
Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

Giveaways Not Ending — Workaround Available
Issue: Some earlier-created giveaways didn't end on time.
Status: Won't affect newly created giveaways.
Workaround: If your giveaway didn't end, update its end date to any date/time in the future, and it will end properly.

Additionally, we've created a support article with general info about Giveaways and a short FAQ:
https://help.mee6.xyz/en/support/solutions/articles/101000446107-giveaways-plugin

cerulean solar
#

Custom Bot Issues - Resolved
Issue: Custom bots are not working as intended.
Status: Resolved
ETA: N/A

*Updates will be edited in this message. Thanks for your patience. *

minor rain
#

Audit Logging Stopped Working Properly - Resolved
Issue: The moderator plugin's feature Audit Logging might be working only partially or not at all for some Discord servers
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

Audit Logging Stopped Working Properly — Resolved
**Issue: **The moderator plugin's feature Audit Logging might be working only partially or not at all for some Discord servers.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

outer bloom
#

Scheduled Maintenance
What: MEE6 Bot
When: From <t:1666159200:F> to <t:1666161000:F> (This time automatically adjusts to your local time).
Why: MEE6 fast after this, goes brrrr!!! PepoDance Cool6
The reason for this scheduled maintenance is to increase our system's reliability!

Thanks for your patience and understanding!

vocal cargo
#

Issues with Giveaways and Timers — Under Investigation

Giveaways Not Ending — Resolved
Issue: Some giveaways don't end on time.
**Status: ** Resolved
Workaround: If your giveaway didn't end, update its end date to any date/time in the future, and it will end properly (e.g. make it end in 5-10 mins).
ETA: Resolved

Timers Being Unreliable — Resolved
Issue: Timers are misbehaving: some won't post on certain conditions; sometimes the first timer won't trigger; some timers trigger with a delay.
**Status: ** Resolved
ETA: N/A

outer bloom
#

Scheduled Maintenance
What: MEE6 Bot
When: From <t:1666612800:F> to <t:1666614600:F> (This time automatically adjusts to your local time).
Maintenance is happening now and it will take 30 minutes!
Why: Hardware replacement.

The reason for this scheduled maintenance is; our service provider will do a hardware replacement! The bot will be unavailable during that time.

Thanks for your patience and understanding!

outer bloom
#

Status update

Hello everyone,

Unfortunately, maintenance work is taking longer than we expected.
Some of our services are working already but some of them are not back yet. Our team is currently working on returning all the services to working order as soon as possible. MEECRY6

We all thank you for your patience and understanding. MEEHEART6

outer bloom
#

Status update 2 for maintenance

All the services returned to normal, and the MEE6 bot works as intended.

Thanks for your patience and understanding.

outer bloom
#

Status update 3!

Hello <@&1031989610210939032>

Our developers will create some downtime intentionally for the next 15 minutes. The bot won't be working during this downtime.

Thanks again for your understanding!

outer bloom
#

Scheduled Maintenance
What: MEE6 Bot
When: From <t:1666857600:F> to <t:1666864800:F> (This time automatically adjusts to your local time).
Why: Hardware replacement.

<@&1031989610210939032> The reason for the scheduled maintenance is; our service provider will do a hardware replacement! Therefore, the bot will be unavailable during that time.

Thanks for your patience and understanding!

cerulean solar
#

Dashboard not loading - Resolved
Issue: The MEE6 dashboard is not loading.
Status: Resolved
ETA: Resolved

*Updates will be edited in this message. Thanks for your patience. *

vocal cargo
#

Restart of MEE6 Services — Completed
**Issue: **~~For short periods of time (~5 mins) a server might observe MEE6 being offline, the dashboard unavailable, and commands not working. ~~
Status: Completed
ETA: Completed

Updates will be edited in this message. Thanks for your patience.

outer bloom
cerulean solar
#

MEE6 Unresponsive - Resolved
Issue: MEE6 + Custom Bots are not replying to any commands.
Status: Resolved
ETA: Resolved

*Updates will be edited in this message. Thanks for your patience. *

vocal cargo
#

**Failed Timers **
Issue: Some of the timers were previously failing due to invalid message content (e.g. an invalid URL).
Status: To increase awareness and visibility of the issue, we've stopped such failed timers.
You will see the following errors on your dashboard: "Timer disabled due to failure" and "Timer disabled: Discord post failed because of invalid content”.
Solution: You need to intervene and change the content of the timer — it will restart upon saving.

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

MEE6 Music Errors - Resolved
Issue: MEE6 music commands don’t work and/or show the « Cannot queue loading a track, queue is full » error.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

Instagram Alerts and Counter Errors — Resolved
Issue: While setting Instagram Social Alerts and/or Instagram Counters (statistic channels) some servers observe errors such as:

Oops, an error occured!
The application has encountered an unknown error. Please refresh the page to try again.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

cerulean solar
#

MEE6 Unresponsive - Resolved
Issue: MEE6, Custom Bots and the Dashboard might not be working.
Status: Resolved
ETA: Resolved

*Updates will be edited in this message. Thanks for your patience. *

vocal cargo
#

MEE6/Website/Dashboard Not Loading — Resolved
Issue: MEE6, Custom Bots and the Dashboard might not be working.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

Reddit Social Alerts Not Posting — Resolved
**Issue: **Reddit social alerts are not posting since 2-3 days on some servers. No workaround known at the moment.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

cerulean solar
#

Birthday Plugin - Resolved
Issue: Birthdays don't announce or announce delayed.
Status: Resolved
ETA: Resolved

*Updates will be edited in this message. Thanks for your patience. *

vocal cargo
#

Cannot Add MEE6 To New Servers — Resolved
Issue: MEE6 cannot be added to new servers. We’re aware and looking into it.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

minor rain
#

MEE6 Slow/Down - Resolved
Issue: MEE6 may be slow or even down for some servers.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

minor rain
cerulean solar
#

Twitter - Resolved
Issue: Due to recent changes at Twitter, the announcements might not post on Discord and the Statistics channels might not work.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

Twitter Alerts Not Posting on Some Servers — Resolved
**Issue: **Some Twitter Alerts might not be posting on some servers. In such cases you might also see a notification about missing permissions even if the bot has Admin.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

MEE6 Slow/Down — Resolved
Issue: MEE6 may be slow or even down for some servers.
**Status: **Resolved
**ETA: **Resolved

Updates will be edited in this message. Thanks for your patience.

chilly swan
#

MEE6 partial Outage — Resolved
Issue: MEE6 may be down for some servers.
Status: Resolved
ETA: Resolved

*Updates will be edited in this message. Thanks for your patience. *

cerulean solar
#

Personalized Bot - Resolved
Issue: Personalized Bots might not work. We are investigating the issue.
Status: Resolved
ETA: Resolved

Still not working? Try this:
Go to your dashboard, invite regular MEE6 by pressing "Setup" button, and then re-enable Personalized bot in the left menu by entering the Token from the Discord Developer Portal.
This will result in your Personalized Bot going back online, and then you can kick the regular MEE6.

Updates will be edited in this message. Thanks for your patience.

wanton wigeon
#

Dashboard not accessible
Issue: For some users, the dashboard is not accessible
Status: Resolved
ETA: Resolved

Don't forget to update your browser (🪟 CTRL+SHIFT+R // 🍎 CMD+SHIFT+R)

minor rain
#

Welcome & Goodbye, Reaction Roles and Moderator plugins not working - Resolved
Issue: Due to a recent Discord API outage (https://discordstatus.com/) the cited plugins might not work properly for some servers (where other plugins could be affected as well).
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

cerulean solar
#

Slash command on new servers + Enabling a new command - Resolved
Issue: Due to an ongoing issue at Discord, slash commands will not register when you add MEE6 to your server, or when you already have MEE6 installed and want to enable a command. Unfortunately, this situation is beyond our control and we are unable to provide a direct solution.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

⚠️ IMPORTANT:
To be able to use your slash commands you should either kick & reinvite MEE6 (or your custom bot), or disable and re-enable your slash commands manually.
All settings will be saved when you kick & reinvite.

vocal cargo
#

Twitter Alerts Not Posting — Resolved
Issue: Twitter Social Alerts are down and probably not posting on most servers. We are investigating the issue.
Status: Resolved. Expect new "tweets" to be posted within a maximum of 60 minutes.
ETA: Resolved

Updates will be edited in this message. Please accept our apologies and thanks for your patience.

stable shadow
#

Backstory and /write commands unavailable - Resolved
Issue: from approx 7pm to 9pm CEST, /write command and backstory feature were almost unavailable.
Status: Resolved
ETA: Resolved

ℹ️ The backstory of MEE6 (the MEE6) will be temporarily unavailable on your personal servers which means you won't be able to interact with MEE6 there.
Bot Personalizer subscribers are not affected. We will work on a fix asap and keep you informed here.

You can still use it and have fun on #・backstory or on the MEE6 AI server https://discord.gg/mee6-ai

minor rain
#

MEE6 Stopped Working - Resolved
Issue: MEE6 might be offline on your server, and you can't load your server's dashboard
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

minor rain
#

MEE6 Stopped Working - Resolved
Issue: MEE6 might be offline on your server, and you can't load your server's dashboard or say "setup" again.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience and our deepest apologies for this inconvenience

vocal cargo
#

MEE6 Backstory Re-enabled on Some Servers — Solution Available
Issue: Due to a technical issue, MEE6 Backstory might have been re-enabled on some servers that disabled it before. This was not intended, please accept our apologies, we will try to not let it happen again.
Solution: You can limit or disable the Backstory again from Dashboard -> Bot Personalizer

*Updates will be edited in this message. Thanks for your patience. *

minor rain
#

MEE6 Stopped Working - Resolved
Issue: MEE6 might be offline on your server, and you can't load your server's dashboard.
Status: Resolved
ETA: Resolved

Updates will be edited in this message.

Thank you, everyone, for the greatest patience during these unusual outages.

cerulean solar
#

YouTube Issues - Resolved
Issue: There are issues with our YouTube social connector. It might not post or be heavily delayed.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

fickle gazelle
#

Kick not posting - Resolved
Issue: Kick announcements are not being sent
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

proven lava
#

Bot can appear offline for few seconds / minutes - Resolved
Issue: We are releasing an update that can cause the bot to appear offline for few seconds / minutes
Status: Ongoing Resolved
ETA: N/A

brazen stirrup
#

X (Twitter) Alerts not posting - Fixed
Issue: X alerts have had some issues in the past weeks.
Status: Resolved. Expect new "tweets" to be posted within a maximum of 60 minutes.

brazen stirrup
#

YouTube Alerts not posting - Working on a Fix
Issue: Some users are experiencing issues with YouTube notifications not being posted or being posted late.
Status: Being fixed. Devs have found the issue and are running script to correct it. Expect all subscription to work normally within the next 36 hours.
ETA: <t:1692820800:R>

brazen stirrup
#

MEE6 AI - Personal subscriptions
Issue: Some users are experiencing issues with MEE6 AI (personal subscriptions) where they are being placed on low queues, for servers reaching maximum generations, or simply not being able to use their personal subscription on those servers.
Status: Fixed. Personal subscriptions are prioritized over free sample generations.

minor rain
#

greenstatus Ticketing Claiming Not Working - Resolved
Issue: Users who used animated emojis as a button in their Ticket Panel may get prompted with an error The ticket could not be claimed, please try again later
Status: Resolved
ETA: Resolved

Comment:

Main fix reflected all new Ticket Panels using animated emojis as a button.

However, we rolled out the fix to old affected ticket panels. In case you get any errors, make sure you bots has all permissions, and that you have the Ticket Manager Role. Otherwise, consider duplicating the Ticket Panel, please.

*Updates will be edited in this message. Thanks for your patience. *

minor rain
#

greenstatus MEE6 Offline & Dashboard Down - Resolved
Issue: Some servers may face a Oops, an error occured! Failed to retrieve server data for the server #server_id error when trying to enable the Custom Bot
Status: Resolved
ETA: N/A

Comment:

  • If you tried kicking the Offline Custom Bot, you just need to visit Dashboard and click on Setup to re-invite MEE6.

We recommend visiting this Article to re-invite your custom bot without any issues

  • Now, if you can see your Custom Bot still in the Member's List but it's offline or unresponsive, don't worry, the fix will make it come online

Otherwise, seek the help of a Support Representative

Updates will be edited in this message. Thanks for your patience.

proven lava
#

[UPDATED] MEE6 Offline & Dashboard Down — Resolved

-> The previous issue has been resolved. All custom bots are now online and working.

If you are still experiencing an issue accessing your dashboard and you have kicked your custom bot, please re-invite MEE6 to your server on https://mee6.xyz/dashboard. You can then setup your custom bot again from the dashboard.

Thanks for your patience and sorry for the inconvenience 🙏 .

vocal cargo
#

greenstatus MEE6 Offline & Dashboard Down — Resolved
Issue: Some servers may see their Personalized Bots offline and/or dashboard unavailable
Status: Resolved
ETA: Resolved

*Updates will be edited in this message. Thanks for your patience. *

vocal cargo
#

greenstatus MEE6 Tickets Unresponsive — Resolved
**Issue: ** Some tickets created with MEE6 were unresponsive — could not be claimed, closed or deleted.
Status: Resolved
ETA: Resolved

Please note:
Tickets created in the interval from approximately <t:1695371160:f> to <t:1695378180:f> will remain unresponsive.
You will need to delete those channels manually.
Please accept our apologies for the inconvenience.

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus Twitter/X Alerts Not Showing Link Previews — Resolved
Issue: Discord stopped showing link previews for Twitter/X links, resulting in MEE6 Twitter/X Alerts to not show the embeds with previews. The issue comes from Discord's side, and we're monitoring the situation.
Status: Resolved: we're now showing our own embeds to not rely on Discord previews.
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

minor rain
#

greenstatus Instagram Search Not Working - Resolved
Issue: Some servers might encounter errors while trying to search for an Instagram account to set up an alert.
Status: Resolved
ETA: Resolved

Workaround: In order to continue serving our customers, you can use the Instagram search in two ways:

  1. Adding the Instagram username. For example mee6bot_official (press enter and wait)

  2. Or the entire URL Link https://www.instagram.com/mee6bot_official/ (also press enter and wait)

We continue to work hard to ensure everything is back to normal as soon as possible.

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 AI Features Showing Errors — Resolved
Issue: Our AI provider OpenAI is having issues, which results in errors from our side as well. We’re monitoring the situation and waiting for the resolution of the OpenAI outage.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

minor rain
#

greenstatus [Twitch Bot Not Working — Resolved]
Issue: MEE6 will not give XP to users commenting on your streaming
Status: Resolved
ETA: Resolved

Update: To know more about the most recent update about this feature, please, check our announcement: #〉announcements message

Updates will be edited in this message. Thanks for your patience.

minor rain
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 may be offline or not working on several servers
Status: Resolved
ETA: Resolved

Update: Resolved approximately at <t:1702357200:f>

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

minor rain
#

greenstatus ~~WEB3 not working — Investigating
Issue:

  • The dashboard may say you do not have an NFT to be assigned (even if you have it synced)
  • You may see an error when accessing NFT Dashboard
  • Some WEB3 plugins may return an error when trying to find your collection

Status: Investigating

Issue identified:

  • OpenSea updated their API from V1 to V2, which is crucial for WEB3 plugin function

  • Due to the high complexity, it will take longer for us to get everything addressed, but we thank everyone for your understanding

Update #2:

  • We know that Genesis Pass assignment works
  • Most plugins are working, but we are actively monitoring and still investigating

Update #3:

  • It's confirmed that OpenSea have completely deprecated their API V1
  • As this is a major change, we will need some time to rework all plugins, and get it back to working. We appreciate a lot your understanding

ETA: N/A

Updates will be edited in this message. Thanks for your patience.~~

For updates, please, see: #〉status-updates message

vocal cargo
#

greenstatus MEE6 Automod Server Invites Not Filtered — Resolved — Requires Manage Server Permission
Issue: The "server invites" setting in the Automod might not catch some server invites on some servers. We understand that this is one of the core and extremely important features of the Automod, and we're giving it the top priority right now.
**Status: **Resolved
ETA: Resolved

Please note:

Due to unforeseen changes, your MEE6 may no longer filter server invites if you don't give it the Manage Server permission (you can locate the bot role in the server settings, and enable it).

Updates will be edited in this message. Thanks for your patience.

minor rain
# minor rain <:greenstatus:1397234977275514992> ~~**WEB3 not working — Investigating** **Issu...

greenstatus WEB3 Not Working - Resolved

Issue identified:

  • OpenSea updated their API from V1 to V2, which is crucial for WEB3 plugin function

  • Due to the high complexity, it will take longer for us to get everything addressed, but we thank everyone for your understanding
    
    Update #2:
    It seems that OpenSea rolled back the changes from V1 to V2, making plugins mostly work.

As of today, they decided to completely deprecate the V1, meaning we are experiencing a major impact on our WEB3 services, which will require some time to rework our infrastructure, so we kindly ask everyone to patiently wait for an update.

Most recent update:

We started rolling out the fixes.

Genesis Pass syncing and /nft command are the first ones to be back. Please, stay tuned as we are slowly rolling out the fixes for other plugins.

Update #3 (Most recent update):

Statistic Channels: GREENTICK
NFT Queries: GREENTICK
NFT Sales & Listing: GREENTICK
Crypto Queries: GREENTICK
Gas Tracker: GREENTICK
Gating: GREENTICK

Status: Resolved

ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Slow/Website not loading/Audit Logs Not Working — Resolved
Issue: MEE6 may be slow or not responding on some servers. The dashboard might be not loading. Audit Logs sometimes are not posted.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

vocal cargo
#

greenstatus MEE6 Clear Command Not Working — Resolved
Issue: The /clear (or !clear or any custom prefix) command doesn't delete messages as intended. There is a confirmation, but no deletion of the required messages.
**Update: ** The issue was linked to something changing on Discord's side, Discord fixed it.
Status: Resolved
**ETA: ** Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 may be offline or not working on several servers.
Uptade: There was a Discord issue that affected us and other bots. It was resolved and MEE6 is recovering.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus /imagine AI Command Not Working — Resolved
Issue: MEE6 /imagine command is not working on several servers.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus Instagram Alerts Not Working — Resolved
Issue: MEE6 Instagram Alerts not posting since Sunday 24th of March, and new ones cannot be added.
Status: Resolved
ETA: Resolved

**Note: **the delay to post on your server is up to 6 hours 🙏

*Updates will be edited in this message. Thanks for your patience. *

vocal cargo
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 may be offline or not working on several servers, MEE6 dashboard/website not loading. The issue is caused by one of our service providers, we are working on a solution.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 may be offline or not working on several servers, and you might not be able log into the MEE6 website with the error "Unknown Application". Custom bots are not affected on servers.
Status: Resolved
ETA: <t:1712163600:R>

*Updates will be edited in this message. Thanks for your patience. *

vocal cargo
#

greenstatus MEE6 Website Not Opening — Resolved
Issue: MEE6 website might not be opening for some users. MEE6 bot on Discord is not affected and continues working as usual. The issue was addressed by 3-d parties and is resolved now.
Workaround:

  • Trying another connection/another Internet Service Provider (ISP), e.g. your phone on a mobile connection
  • Changing your DNS settings. For example, to Google DNS
  • See the pinned message #〉volunteer-support message for more troubleshooting steps
    Status: Resolved
    ETA: Resolved

*Updates will be edited in this message. Thanks for your patience. *

vocal cargo
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 may be offline or not working on several servers, MEE6 dashboard/website not loading. The bot is recovering. Custom bots were not affected on servers.
Status: Resolved
ETA: ~<t:1718133300:R>

*Updates will be edited in this message. Thanks for your patience. *

vocal cargo
#

**greenstatus MEE6 Offline/Not working — Resolved **
Issue: MEE6 may be offline or not working on several servers, MEE6 dashboard/website not loading. The bot is recovering. Custom bots are not affected on servers.
Status: Resolved
ETA: ~<t:1718334900:R>

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 may be offline or not working on several servers, MEE6 dashboard/website not loading. The bot is recovering. Custom bots are not affected on servers.
Status: Resolved
ETA: ~<t:1718427600:R>

*Updates will be edited in this message. Thanks for your patience. *

vocal cargo
#

greenstatus MEE6 Downtime — Bot/Dashboard Offline/Not working — Resolved
Issue: Discord, like us, is constantly updating its infrastructure to best serve you, and its most recent update introduced a bug that affected our stability, leading to the issues on the 11, 13, 15, and 17th of June.
Discord has fixed the issue, and now we're rolling out a fix from our side to mitigate the consequences.
Please accept our apologies for the inconvenience.
Status: Resolved
ETA: ~ <t:1718722800:R>

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Dashboard Not Working/Unable to Authorize the Bot — Resolved
Issue: Due to an issue on Discord's side, it might be not possible to log into MEE6 dashboard and/or not possible to authorize the bot to log in. The issue affects multiple different bots. We're monitoring and waiting for a solution from Discord.
Status: Resolved
ETA: Resolved

*Updates will be edited in this message. Thanks for your patience. *

minor rain
#

greenstatus Kick & Reddit Unstable — Can't make changes to these plugins — Resolved
Issue: Can't follow new subreddits or kick channels. It's also not possible to edit existing configurations on both Alerts plugins. However, they should continue to work with the previous configuration.
Status: Resolved
ETA: Resolved

Update: We have implemented a temporary solution, so service should be mostly back to normal for now, we will update it here when it's fully fixed

Update #2: Kick search might be still unstable, and we continue looking into it. However, the alerts should continue to arrive in the announcement channel as configured.

Update #3 (2/Oct/24): We haven't found a fix yet, but the plugin seems to be working intermittently, so if you get an error, wait 10 or 15 minutes to try adding a new channel again. It's possible that all your configuration status gets changed to "failed", but you can open one by one, and click on "update", if it fails, you can wait 10 or 15 minutes as advised to try updating again and it should work.

Update #4 (10/Jan/25): Kick should work normally. Reddit is a wip.

Update #5: Reddit been fixed to the acceptable level in September 2024

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus Automations Not Adding Multiple Reactions / Reaction Roles with Multiple Reactions Don't Post — Resolved
Issue: Due to a recent change to reactions by Discord, Automations might not be reacting with several reactions if set to do so.
Additionally, Reaction Roles with multiple emoji reactions cannot be created (Fixed!).
Status: Resolved
ETA: Resolved

Update 1:
Reaction Roles issue is fixed.

Updates will be edited in this message. Thanks for your patience.

minor rain
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 may be offline or not working, MEE6 dashboard not available. This is a scheduled maintenance, and we're restarting our services to improve them. Your bot will be available again shortly (within a few minutes).
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 YouTube Alerts Not Posting — Resolved
Issue: MEE6 YouTube Alerts (Social Alerts plugin) are not posting notifications about new videos. The issue was coming from Google/YouTube side, and Google fixed it, so the YouTube Alerts are now back to normal.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 and/or /Imagine Command Not Working — Resolved
Issue: MEE6 and/or the /imagine commands may be offline or not working, MEE6 dashboard not available. This is a scheduled maintenance, and we're restarting our services to improve them. Your bot and /imagine will be available again shortly (within a few minutes).
Status: Resolved
**ETA: ** Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus Images Not Shown When Posted by MEE6 — Resolved
Issue: Whenever MEE6 is supposed to show an image on Discord, the image is not shown (embeds, reaction roles, verify/captcha, etc.). The issue was coming from Discord's side.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Website/Dashboard Not Loading — Resolved
Issue: MEE6 website/dashboard is sometimes not available.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus TikTok Alerts Not Working — Resolved
Issue: MEE6 TikTok Alerts are currently not working and are under maintenance. We're working on their improvements, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 may be offline or not working, MEE6 dashboard not available. This is a scheduled maintenance, and we're restarting our services to improve them. Your bot will be available again shortly (within a few minutes).
Status: Resolved
ETA: Resolved <t:1730920800:R>

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 may be offline or not working, MEE6 dashboard not available. We're looking into it.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus Social Alerts — Instagram Delay (Resolved!) and YouTube Not Posting — Resolved
Issue1: Instagram Alerts delay/lag is longer than usual for the past 2 days, so it takes longer than usual for new posts to be announced on Discord. Some Instagram Alerts are not posted at all. We're investigating to get them back to normal. This issue is resolved!
Issue2: Some videos from some YouTube accounts are not announced at all, while other YouTube accounts work normally. Might be related to the Google Incident. We're investigating. This issue is also resolved!
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Genesis Pass NFT Not Assigning/Transferring — Resolved
Issue: MEE6 Genesis Pass NFT cannot be assigned to a server or transferred from one server to another, showing the "Oops, an error occured!" error. We're looking into it.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

minor rain
#

greenstatusMEE6 and commands not working or slow — Resolved
Issue: MEE6 Commands and plugins may take long to load or not work at all for some servers
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

vocal cargo
#

greenstatus MEE6 Offline/Not working — Maintenance — Resolved
Issue: We're performing maintenance of the bot to improve its stability. MEE6 will be temporarily offline or not working, MEE6 dashboard will not be available. The maintenance should last a few minutes per server, and the functionality will be restored automatically.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

minor rain
#

greenstatus TikTok Alerts Not Working — Resolved
Issue: MEE6 TikTok Alerts are currently not working and are under maintenance. We're working on their improvements, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

minor rain
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greenstatus Kick Add/Edit Not Working — Resolved
Issue: You may see an error message when visiting the Kick Alert plugin, trying to add a new kick or edit a current one
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Not working — Discord API Outage — Resolved
Issue: Discord experiences a major API outage that affects MEE6: https://discordstatus.com/
We’re keeping an eye on the situation to make sure MEE6 is back to normal whenever Discord resolves the incident.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

vocal cargo
#

greenstatus TikTok Alerts Not Working — Resolved
Issue: MEE6 TikTok Alerts are currently unstable and might not work on some servers. We're working on their improvements, please accept our apologies for the inconvenience.
Status: Resolved/Remains Unstable
ETA: Resolved/Remains Unstable

Update (<t:1744992000:d>):
~~- Setting up new alerts or editing existing alerts is unstable, and will produce errors. Refreshing and retrying helps.

  • If you're trying to subscribe to a new TikTok account, we recommend to copy the username of that account and paste it directly into the search field, which could help with errors and finding the account. More details here: #〉volunteer-support message
  • When an alert is set, it will post correctly as expected.~~
    Update 20 Nov 2025:
  • All issues have been resolved.

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

minor rain
#

greenstatus Custom Bot Down — Resolved
Issue: Custom bot may be down for several servers
Status: Resolved
ETA: Resolved

zzWarning Please, do not kick your custom bot or try to click on the "setup" button on the dashboard

Details:

  • Servers using the Bot Personalizer (custom bots) should be back to normal.
  • Servers using the regular MEE6: we're implementing a fix and rolling it out, to be completed for everyone within the next ~<t:1741183200:R>.
  • We continue monitoring the situation to make sure it's completely resolved.

Edit: We are implementing a big fix which has already restored the service for many customers, however, it will take a bit longer, new ETA for complete restoration: <t:1741194002:R>

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

carmine stag
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 is offline or not working, MEE6 dashboard might not be available. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

<t:1741625760:R> Update #1: Our infrastructure provider is currently experiencing an outage, causing MEE6 to go offline. We are monitoring the situation and awaiting a resolution from our provider.
<t:1741629120:R> Update #2: MEE6 is recovering now that our provider has resolved the outage. Full service should return within a few hours after update 2.
<t:1741681800:R> Update #3: Service recovery is still in progress. A small percentage of servers may still experience residual issues due to our provider's outage, but our team is working to resolve them ASAP.
<t:1741686900:R> Update #4: Service restarts are in progress as we work to fully restore functionality. [More details here](#〉status-updates message).
<t:1741694400:R> Update #5: 70% of the servers are online and we are steadily working to reach 100%, thank you all for being patient with us Love6
<t:1741699680:R> Update #6: 100% of the servers are online, service is back to normal.

Updates will be edited in this message. Thank you all for your patience.

carmine stag
#

greenstatus Restart of MEE6 Services — Resolved
Issue: Yesterday's outage requires a full MEE6 restart, causing temporary bot downtime, dashboard unavailability, and non-functional commands.
Status: Resolved
ETA: Resolved

<t:1741694400:R> Update #1: 70% of the servers are online and we are steadily working to reach 100%, thank you all for being patient with us Love6
<t:1741699680:R> Update #2: 100% of the servers are online, service is back to normal.

Please restart your Discord application and refresh MEE6 dashboard page.

Updates will be edited in this message. Thank you all for your patience.

minor rain
#

greenstatus YouTube Alerts not sending announcing for some YouTube Channels — Resolved
Issue: The YouTube Alerts plugin may not announce any videos/streaming for certain YouTube Channels (working normally for most)
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus Reddit Alerts UI Not Working — Resolved
Issue: Can't follow new subreddits or edit existing Reddit Alerts. However, the existing Reddits Alerts continue to work with the previous configuration.
Status: Resolved
ETA: Resolved

** ➡️ Workaround:**
As a temporary workaround, please use the RSS Feeds plugin.
To create an RSS alert for your subreddit, simply add .rss to the end of its URL, like this:
https://www.reddit.com/r/Formula1.rss

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Offline/Not working — Discord API Outage/Latency — Resolved
Issue: Discord experiences a major API outage/latency that might affect any aspect of MEE6: https://discordstatus.com/
We’re keeping an eye on the situation to make sure MEE6 is back to normal whenever Discord resolves the incident.
Custom bots (Bot Personalizer feature) seem to be not affected and keep working fine.
Status: Resolved
ETA: Resolved

<t:1744317780:R> Update #1: MEE6 is recovering and is expected to be back up for everyone within the next ~4 hours.

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

vocal cargo
#

greenstatus Instagram Alerts Not Working — Resolved
Issue: Instagram Alerts are not working on some servers — alerts are not being posted on Discord. Some servers remain unaffected.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus Twitter/X Alerts — Issues Adding New Alert — Resolved
Issue: MEE6 Twitter/X Alerts are currently unstable and can produce errors when setting up new alerts.
Status: Resolved
ETA: Resolved

Troubleshooting:

  • Setting up new alerts is unstable, and will produce errors. Refreshing and retrying helps.
  • If you're trying to subscribe to a new Twitter/X account, we recommend to copy the username of that account and paste it directly into the search field, which could help with errors and finding the account. If that doesn't help, use the direct URL with the twitter.com address instead of x.com
  • When an alert is set, it will post correctly as expected.

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Maintenance and Bug Fixes — Resolved
Issue: Earlier today we started the maintenance of the bot to improve its stability and implement a few fixes. The maintenance is now complete, thank you for your patience. Please see below for the list of recent changes and bug fixes that were implemented in addition to other stability improvements.
Status: Resolved
ETA: Resolved

Recent Changes and Bug Fixes:

  • Forwarded messages are now moderated by the MEE6 Moderator plugin the same way as regular messages.
  • The Economy shop can now have 300 items (up from 100) (changed earlier this year).
  • Reddit Alerts are fixed and can be added with no errors.
  • Twitter/X Alerts are fixed and can be added with no errors, including the usage of the search, usernames or both twitter.com and x.com URLS.
  • "Excessive emojis" AutoMod Ruleset should not trigger any earlier than set on the dashboard.
  • The ♿ emoji can now be properly used for Automations.

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Maintenance — Resolved
Issue: MEE6 services are restarting. Your MEE6 bot will become unresponsive once per server for a few minutes, and will recover automatically, custom bots included.
Status: Resolved
ETA: Resolved at ~<t:1750975200:t>

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Maintenance — Resolved
Issue: MEE6 services are restarting. Your MEE6 bot will become unresponsive once per server for a few minutes, and will recover automatically, custom bots included.
Status: Resolved
ETA: ended at ~<t:1751036400:R>

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

Unresolved status updates are now pinned in this channel for easier tracking.

We've also introduced the following visual cues to help you quickly understand the status of each issue:

greenstatus — Resolved
yellowstatus — Partially Resolved / Remains Unstable / Known Issues
redstatus — Ongoing

minor rain
#

greenstatus [Major Outage | Guilds/Servers Unavailability — Resolved]
Issue: Due to a major Discord Outage, MEE6 is not available in most servers. Users can also not access most or all of the servers they joined. You can follow up the progress here: https://discordstatus.com/
Status: Resolved
ETA: Resolved

Update #1: Discord implemented fixes, so the service should be mostly back to everyone
- MEE6 is slowly recovering, with no ETA
- Over 50% of our customers should have the bot up and running again, so we kindly ask to be patient as we need to restore the service for over 21 million servers

Update #2: The day started with MEE6 being recovered to almost 95% of all servers, we continue to monitor, and do our best to guarantee all customers are receiving the service they deserve 🙂

Important: Keep in mind that we may need to perform unscheduled maintenance early in the morning if we see fit.

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

vocal cargo
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 is offline or not working, MEE6 dashboard might not be available for some servers. The issue comes from one of the 3d parties that provide services to MEE6. Both regular MEE6 and custom bots might be affected. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Update 1, <t:1759319760:R>:
We implemented a fix, affected servers are recovering.

Update 2, <t:1759320900:R>:
The issue affected only a small fraction of servers and was quickly resolved by a targeted action of the MEE6 team.

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

vocal cargo
#

greenstatus AWS Outage — MEE6 Web3 Services Unstable — Resolved
Issue: AWS services are down (and some other potentially related services as well), which affects multiple companies across the internet:
https://health.aws.amazon.com/health/status

Affected MEE6 Services:

  • Some Web3 features (might remain unstable)

Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

vocal cargo
#

greenstatus TikTok Alerts Not Working — Resolved
Issue: MEE6 TikTok Alerts are currently down for most servers: almost impossible to set up new alerts, existing alerts not posting or posting with big delays. Please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Update:
TikTok Alerts are back up and we're monitoring their performance.

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus Music Quiz Not Working — Resolved
Issue: MEE6 Music Quiz is currently down for all servers: the bot joins the voice channel but doesn't play any music. Please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus Record Not Working — Deprecated
Issue: MEE6 Record plugin is currently down for all servers as it was deprecated: #〉announcements message Please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Website/Dashboard Not Working — Resolved
Issue: MEE6 Website/Dashboard might be not working for some customers due to the outage at Cloudflare (one of our service providers). We're monitoring the situation that should get automatically resolved when Cloudflare resolves the ongoing incident: https://www.cloudflarestatus.com/
MEE6 bots on Discord are not affected.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

minor rain
#

** greenstatus MEE6 Auto-Role Not Working — Resolved**
Issue: MEE6 is not able to give out roles to users on some or several servers - Most cases are happening for Welcome & Goodbye, more specifically Give a role to new users and Captcha, but other plugins such as Automations and Reaction Roles may also experience the same.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus TikTok Alerts Not Working — Resolved
Issue: MEE6 TikTok Alerts are currently down for most servers: almost impossible to set up new alerts, existing alerts not posting or posting with big delays. Please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 is offline or not working, MEE6 dashboard might not be available for some servers. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

vocal cargo
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 is offline or not working, MEE6 dashboard might not be available for some servers. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

vocal cargo
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 is offline or not working, MEE6 dashboard might not be available for some servers. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

minor rain
vocal cargo
#

greenstatus MEE6 Offline/Not working — Resolved
Issue: MEE6 is offline or not working, MEE6 dashboard might not be available for a small subset of servers. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.
<@&1031989610210939032>

vocal cargo
#

greenstatus MEE6 Not working/Working with delays — Resolved
Issue: MEE6 is might be not working, or working with delays on some servers. We're looking into it, please accept our apologies for the inconvenience. Might have had too much to drink while celebrating the new year 🙈
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Offline/Not working on some servers — Resolved
Issue: MEE6 is offline or not working, MEE6 dashboard might not be available for a small subset of servers. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Not Loading/Loading Very Slow — Resolved
Issue: MEE6 dashboard might not be loading for a small subset of servers, or loading very slowly taking ~5 minutes to load. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

More info:
We're actively working on fixing bugs, on new features and on improvements to existing features.
One small part of the changes that we deployed yesterday was causing this issue and was rolled back.

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Monetize Issues — Resolved
Issue: MEE6 Monetize service might be not working as expected, e.g. not giving/removing roles, announcing subscribers or might be showing unexpected errors. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Update 1:
The backlog of actions that didn't happen was resolved and all those actions were processed, and new actions are processed correctly now.
We're now working on fixing any inconsistencies.

Update 2:
The issue was resolved.

Updates will be edited in this message. Thanks for your patience.

minor rain
#

** greenstatus MEE6 Not working/Slow on some servers — Resolved**
Issue: MEE6 may not be working, or tasks are taking longer to be completed. We're looking into it, please, accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Update 1: We have implemented some updates, and fix arriving on servers gradually, so some may still face unresponsive reactions, roles and message creation

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Not working/Working with delays — Resolved
Issue: MEE6 is might be not working, or working with delays on some servers. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus YouTube Alerts Not Posting/Posting Inconsistently — Resolved
Issue: MEE6 YouTube Social Alerts might be posting inconsistently or not posting at all for some YouTube channels and/or servers. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

#

greenstatus Instagram Social Counters Cannot Be Set — Resolved
Issue: MEE6 Instagram followers social counters cannot be set. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Not working on some servers — Discord Incident — Resolved
Issue: Today, since approximately <t:1772287200:s> MEE6 (or custom bots) were not working on some servers. The issue came from the recent Discord incident that happened exactly at that time: https://discordstatus.com/
The issue will be resolved as soon as it's resolved on the Discord's side.
We're doing everything needed from our side as well to make sure the service is back to our customers ASAP.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus Music Quiz Not Working — Plugin Removed
Issue: MEE6 Music Quiz is not working on all servers. It is no longer supported and has been decommissioned. We appreciate your engagement with this feature and look forward to bringing you new updates soon.
Status: Plugin Removed
ETA: Plugin Removed

Update <t:1776074957:f>:
The plugin has been removed.
You can disable commands from the following URL:
https://mee6.xyz/dashboard?redirect=/blindtest

Updates will be edited in this message. Thanks for your patience.

minor rain
#

greenstatus Kick Alerts Not Letting Add/Edit — Resolved
Issue: You may see an error message when trying to add or edit a Kick Alert
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Offline/Not working on some servers — Resolved
Issue: MEE6 is not working partially, MEE6 dashboard might not be available for some servers. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus Tickets Cannot be Created on Some Serves — Resolved
Issue: Tickets cannot be created on some servers while it was working fine before. Probably related to the recent Discord outage.
Status: Resolved
ETA: Resolved

Update:
The issue is resolved, and was probably coming from Discord's side, as there was nothing from our side causing this.
We're still keeping an eye on the situation to make sure everything is back to normal.

Updates will be edited in this message. Thanks for your patience.

#

greenstatus Temporary Channels Not Working on Some Serves — Resolved
Issue: Temporary Channels kick people and don't work on some servers, and show errors when creating a Hub, while it was working fine before. Probably related to the recent Discord outage.
Status: Resolved
ETA: Resolved

Update:
The issue is resolved, and was probably coming from Discord's side, as there was nothing from our side causing this.
We're still keeping an eye on the situation to make sure everything is back to normal.

Updates will be edited in this message. Thanks for your patience.

carmine stag
#

greenstatus MEE6 Offline/Not working on some servers — Resolved
Issue: MEE6 is partially offline on some servers, server dashboard can be offline too. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved

<t:1778574787:R> Edit 4: we are seeing service recovery for 99.88% of the servers. The remainder .12% are restarting, and should be back online shortly.
Don't hesitate to re-try accessing the dashboard and using the bot. If it still fails, wait ~1 hour and try again.

<t:1778595808:R> Edit 5: all of the servers are connected, it should be working as expected now.
If you have experienced issues with the dashboard yesterday\overnight - please try a different browser, or Incognito\Private tab.
This could help if browser cache got stuck.
And if you experienced issues again in the last 1-2 hours, please wait ~5 minutes and try again.

If issue still persists after that, please ⁠https://discord.com/channels/159962941502783488/909894991772516372 and mention your server ID (or server name)

Our sincere gratitude to every single one of you for being patient and understanding while we were working hard on getting this fixed Love6

minor rain
# carmine stag <:greenstatus:1397234977275514992> **MEE6 Offline/Not working on some servers**...

greenstatus MEE6 Offline/Not working on some servers — Resolved
Issue: MEE6 is partially offline on some servers, server dashboard can be offline too.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

Edit 1:

  • We continue to work on getting MEE6 back to normal, although it should be back for some servers already.
  • There's no need to kick or ban MEE6/Personalized Bot from your server.

Edit 2:

  • We have closed tickets here temporarily, due to the high volume of contacts with the same questions (we will open it again soon)

Edit 3:

  • Many servers should now have access to the service
  • However, it should take approximately 4 hours to get everything recovered if there are no unexpected events until then: <t:1778549400:R>

Edit 4:

  • We faced some setbacks during the evening, so our recovery plan explained in Edit 3 didn't get applied as expected, but now over 99% of all servers and our service are back to normal.
  • If you are still not able to use MEE6, please visit https://mee6bot.com/dashboard/ and make sure you can access it. If you don't, click on "Setup" to re-invite MEE6, making sure it has the same permissions as before, and that its role is high enough in the role hierarchy.

We thank everyone for the absolute understanding. We couldn't be more grateful for such remarkable customers 💙

<@&1031989610210939032>

vocal cargo
#

greenstatus Tickets Cannot be Deleted on Some Serves — Resolved
Issue: Tickets cannot be deleted on all servers while it was working fine before.
Status: Resolved
ETA: Resolved <t:1778771973:R>

Update:
The issue should be resolved, please try deleting tickets again.

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus Tickets Cannot be Deleted on Some Serves — Resolved
Issue: Tickets cannot be deleted on some servers while it was working fine before.
Status: Resolved
ETA: Resolved

Update <t:1779440213:R> :
The issue is resolved, please retest and let us know if some instability still remains.

Updates will be edited in this message. Thanks for your patience.

#

redstatus Some YouTube Alerts Are not Sent on Some Serves — Investigating
Issue: Some servers report that YouTube Alerts are sometimes not sent for some or all videos.
Status: Investigating
ETA: Investigating

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

greenstatus MEE6 Offline/Not working on some servers — Resolved
Issue: MEE6 is not working partially, MEE6 dashboard might not be available for some servers. The issue seems to be coming from an incident in a 3-d party services provider. We're looking into it, please accept our apologies for the inconvenience.
Status: Resolved
ETA: Resolved <t:1779458981:S>

Update <t:1779444043:R> :
The issue was caused by the power outage in one of datacenters, which is now resolved.
MEE6 is recovering, and will be online for everyone as soon as possible.

Updates will be edited in this message. Thanks for your patience.

proven lava
proven lava
#

Aaaand we're back 👍

proven lava
#

[MAINTENANCE] Bot is restarting
It'll be fully back in 30 minutes! Sorry for the inconvenience guys 🙏 .

proven lava
#

MEE6 is restarting
We're restarting the bot right now to fix an issue were MEE6 appears offline in some servers.
The bot should be back up everywhere in ~30mn. Thanks for your patience guys 🙏 .

proven lava
#

Services down for ~30mn
We have to take the bot down for 30 minutes due a technical issue.
We'll let you know as soon as it's back.
Thanks for your patience 🙏

proven lava
#

**Services are back 👌 **

proven lava
#

MEE6 Slow or unresponsive
We're experiencing an issue with one of our databases. We're working on getting that fixed right now. Thanks for your partience guys and sorry for the inconvenience 🙏 .

proven lava
proven lava
proven lava
#

[MAINTENANCE] The maintenance will take 20 more minutes
Sorry for the inconvenience guys 🙏

proven lava
#

MUSIC & RECORD are instable right now
That manifests by the bot disconnecting / not playing any music. When that happens, please wait 2 to 3 minutes and try to !leave and !join.
We're working on a fix right now, thanks for your patience guys 🙏 .

proven lava
#

Slow dashboard & website
We are aware the website and dashboard are slow at the moment. We're working on a fix. Thanks for your patience 🙏 .

primal acorn
#

Bot slow
We are aware and looking into it.

proven lava
#

🎊 [UPDATE] We are back guys!
Thanks for your patience PepoDance

proven lava
#

[Outage] MEE6 is offline and doesn't respond in multiple Discord servers
This is due to a network issue in US east region between us and Discord.
More info on: https://status.discordapp.com/
We'll let you know as soon as it's resolved. Thanks for your patience guys 🙏

#

[UPDATE] The issue seems to be resolved - the bot is coming back online right now
It is slowly getting back online on Discord servers and will be up and working in every server in 30 minutes.

proven lava
#

We're back 👍
You can maybe experience some slowness on !rank and music commands though, we are checking out that part and monitoring the us east network issue.

proven lava
proven lava
#

**[UPDATE] We are fully back online 👍 **
As always, thanks for your patience and sorry for the inconvenient guys 😄

#

[UPDATE] We're seing some slowness on the bot and website due the maintenance
We know the root cause of the problem and deploying a fix right now.

#

**[UPDATE] Everything should be ok now 👍 **

primal acorn
primal acorn
#

[outage]
issues are resolved

primal acorn
#

[outage]
small outage, effecting about 15% of servers, will be back soon

resolved

primal acorn
#

[small outage]
the bot is busy restarting to resolve a outage we had.

proven lava
#

[Outage] MEE6 website and bot is down on servers
We found out where the issue is and a fix is currently on its way.
All services should be back fully back in the next 30 minutes.
Thanks for your patience 🙏

proven lava
#

[Outage] Update
Everything should be back and running. Thanks for your patience guys.

stray lake
#

[Outage] Restarting the bot
We're currently restarting the bot and the website. It should be back up progressively in the next 30 minutes or so in all servers. Thank you for your patience 🙏

proven lava
#

[Outage] Website and bot not responding
We're aware of the issue and managed to track down the root cause.
We're working on fix right now. Sorry for the inconvenience 🙏

proven lava
#

Update a fix is being deployed right now

proven lava
#

[Resolved] Everything should be back to normal
We're monitoring the situation. Appreciate your patience 🙏

proven lava
#

[Outage] MEE6 offline in some servers
Our systems experienced an issue that forced us to restart the bot.
It should be back in all servers in 30 minutes.

proven lava
#

[UPDATE] We should be back everywhere - sorry for the delay guys

proven lava
#

[Outage] We are restarting the bot due to an outage
Sorry for the disturbance. It should be back everywhere in the next ~30mn.
We know where the issue came from and will be deploying a long-term fix asap.

stray lake
#

30-minutes maintenance will start soon
We will start a 30 minutes maintenance to beef up our servers Please hang tight 🙏

stray lake
#

Maintenance is finished

proven lava
#

[OUTAGE] The bot is down on some servers
This was due to a network issue coming from our hosting provider.
MEE6 is currently catching up and should be up everywhere in the next 30 min.
Sorry for that 🙏 .

proven lava
#

[UPDATE] Aaaannnnd we're back! Thx for your patience guys.

proven lava
#

[OUTAGE] The bot is restarting right now
The bot is restarting because of a network issue on our hosting provider end.
It should be back everywhere in ~30 minutes.
Sorry for the inconvenience.
We'll be working on a long-term fix in the coming days to avoid these kind of issues 🙏 .

proven lava
#

[UPDATE] The bot is back on all servers 👍

primal acorn
#

[OUTAGE] We are aware and working on fixing it.
You are not muted, but the server is locked.
DO NOT DM STAFF!

primal acorn
#

[OUTAGE]
One of our servers lost internet access, pls wait for it to reconnect and start back up.
You are not muted, the server is just closed.
DO NOT DM STAFF, just wait

primal acorn
#

Delayed or no response, Dashboard not loading/showing servers
We are investigating, pls be patient.
Server is locked, no, you are not muted.
As usual DO NOT DM STAFF

primal acorn
#

MEE6 Irresponsive/Slow in response
Issue is being looked into, please maintain patience.
Server has been locked down until everything is back to normal.

Please do not direct message staff for any reason

primal acorn
#

[outage]
bot slow with responding or unresponsive, we are aware and looking into it.
you are not muted, server is just locked
DO NOT DM STAFF

primal acorn
#

BOT NOT RESPONDING
is being investigated, we are activly on the case,
do not DM staff

resolved

stray lake
#

10 min maintenance starting now
The bot will not be responding for approx. 10 minutes while we upgrade some parts of it. Please hang tight 🙏

proven lava
#

Outage
All services are experiencing an outage due of one of our databases.
We're actively working on it. It should be back as soon as possible.
Sorry for the inconvenience 🙏

proven lava
#

[Update] We are actively working on a solution. All services should hopefully be back in 30 minutes or so. We'll keep you updated.

proven lava
#

[Update] Everything should be back to normal now.
We are still monitoring the situation and will be working on a long time fix to avoid long down time.
Really sorry about the incident. Appreciate your kindness and patience 🙏

proven lava
#

[UPDATE] We're experiencing another outage to the same database.
A fix is on its way. We'll be back asap.
I'll keep you updated here.

proven lava
#

[UPDATE]
We're back 🎊 . Still monitoring the situation.
Again, sorry for the inconvenience.

stray lake
#

OUTAGE
We have an outage due to our hosting provider. We're working on getting the bot back online asap. We'll keep you updated. Sorry for the inconvenience 🙏

proven lava
#

[UPDATE] The bot is back
Bot, website and other services are back.
The outage was due to a random issue on one of our disks, caused by our hosting provider.

Due to that, some low % of users may experience missing XP points, or twitch/youtube/twitter subscriptions that got gained or setup in the last ~ 10 hours
We are currently working on the missing data and will be restoring as much data as we can.

Will keep you updated here in the coming hours, as soon as we have more information.

(Really sorry about that outage 🙏 , this was totally due to our hosting provider. We'll take some strong measures to avoid that in the future, one of which is switching to a more reliable hosting provider.)

proven lava
#

[UPDATE] Bot going down for a maintenance
We have to put the bot down for ~30+ minutes so that we can work on restoring some data.

proven lava
#

[UPDATE] Bot is back up
The bot and website are back, we're still working on restoring the rest of missing data.
More info on that soon.
Thx 🙏

proven lava
#

[Discord Outage] We are restarting parts of bot due to a Discord outage (https://status.discord.com/).
Should be back up on every server in 30-45mn.

primal acorn
#

bot offline
we are aware and working on fixing it
DM STAFF => BAN

primal acorn
#

restarting some stuff
we are restarting some stuff to push a update/improve latency
no, you are not muted or banned, the server is closed
⚠️ DO NOT DM STAFF!! ⚠️
(expected time: under 10 minutes)

primal acorn
#

bot slow
we know and we are working on getting it back to normal.

RESOLVED

primal acorn
#

restart to fix connection issues
bot offline for a bit. time untill back in all servers: 1 hour
DO NOT DM STAFF (you will get banned otherwise)

stray lake
#

Restarting the bot to mitigate an issue with our hosting provider
We will be back online progressively, with a full availability in about 1h

primal acorn
#

SERVER CLOSED
we are rolling out a update, server will be open again once the update has finished.
DO NOT DM STAFF
you will be able to see more channels and talk once the server is open again.

stray lake
#

Bot under maintenance for about 1h
We're migrating to another hosting provider to improve the stability of the bot. We are taking the bot down for about one hour to migrate, please hang tight 🙏

EDIT: maintenance re-scheduled for later today

stray lake
#

Bot will be under maintenance between 11:30 UTC and 12:30 UTC today
MEE6 will still appear online but will not respond to commands
Thank you for your patience 🙏.

proven lava
#

ItemModWarn [IMPORTANT] Custom bot not working (left your server)
If your custom bot is not working or if it left your server, here's how to fix it:

**1. ** Enable the Privileged Gateway Intents for your custom bot: Here's an article on how to do it -> https://mee6.xyz/tutorials/how-to-enable-intents-on-your-custom-bot
**2. ** Go back to your dashboard's "Customize" tab, and add back your custom bot there

This happened due to a change in the Discord's API that we didn't expect.
Sorry for the inconvenience it caused 🙏

proven lava
#

[MAINTENANCE] MEE6 is restarting due to an unexpected maintenance
We had to restart the whole bot because of an unexpected infrastructure maintenance
The bot will be slowly getting back online in servers and will be online everywhere in ~45mn+
Custom bots are not affected by that and should be back online already
Thanks for your patience and comprehension 🙏

proven lava
#

^ we should be back everywhere now 👍

primal acorn
#

we are pushing an update, bot can go offline for several minutes

primal acorn
proven lava
#

[MAINTENANCE] 1 hour maintenance
The bot and other services will go down for 1 hour due to a server maintenance.
Sorry for the inconvenient and thanks for your patience guys 🙏

proven lava
#

[Maintenance] Bot and other services are under maintenance
The bot and other services are under maintenance due to an unexpected issue. Thanks for your patience 🙏
ETA 1 hour

dense sandal
#

Bot and website currently down
We're aware of the downtime and working on it.
ETA right now

proven lava
#

[OUTAGE] Bot and website slow / appear to be offline
We're aware of the issue and working on a fix. Thx for your patience 🙏

#

we're back to normal 😄

primal acorn
#

Restart
Some stuff is restarting, the bot might be unresponsive/offline for a couple minutes in your server.
This restart is done both to improve performance and to increase capacity of the bot.
This will take a couple hours but the bot should only be unresponsive/offline in your server for a minute or 2

dense sandal
#

YouTube plugin outage
We are currently experiencing issues with the YouTube social plugin.We're waiting for a fix on YouTube's side to restore this functionality. Sorry for the inconvenience.

proven lava
#

Bot unresponsive
The bot is unresponsive due to a technical difficulty. We identified the source of the problem and are deploying a fix.

proven lava
#

Bot and website outage
The bot is offline on some servers and website is unresponsive due to an outage on our servers.
We found out the root cause of the outage and are working on a fix.
Thanks for your patience and sorry for the issue 🙏

#

[Outage update] Bot and website status are getting back to normal
A fix has been deployed - bot will be progressively coming back online on all servers.
ETA full resolution on all servers: ~30-45mn

proven lava
#

[Discord Outage] The bot is currently restarting
The bot is restarting following a Discord outage.
It should progressively be back online everywhere in the next 45mn.
Thanks for your patience 🙏
https://discordstatus.com/incidents/gl4j21rcfq3d

proven lava
#

[Outage] The bot and website aren't responding due to an outage
We've identified the issue and are actively working on a fix
Thanks for your patience guys 🙏

#

[Update] Bot and website are back to normal
Everything should be back to normal but we're still monitoring the issue 👍

#

[Update] The bot and website aren't responding due to an outage
The issue is back. We're working on a fix. Sorry for the issue 🙏 .

proven lava
#

[Update] We are deploying a fix right now 👍 thx for bearing with us 🙏
Some context: the outage is due to a network connectivity issue on our hosting provider end.

#

[Update] And we're back 👍 Thanks for your patience guys 🙏
We'll be actively monitoring the issue to make sure it does not happen again

proven lava
#

**[Outage] MEE6 is experiencing a network outage making the bot and website irresponsive **
We are still having an issue with our server provider. We're moving servers around to mitigate the issue.
Again, thx for your patience guys 🙏

proven lava
#

[Outage update] We're back
Website and bot are fully back now. Sorry for the inconvenience.

primal acorn
#

Bot offline
we are having some technical dificulties, pls wait.

proven lava
#

[Outage] The bot is restarting right now
MEE6 is offline right now on a portion of servers. We identified the issue and a fix is being deployed.
It is slowly coming back online on all servers.
ETA to full resolution on all servers ~45mn

Custom bots aren't affected by this outage

primal acorn
#

custom bot restarting
we are restarting all the custom bots for maintence reasons, pls wait
(no this message did not get published)

all good

dense sandal
#

Bot slow/unresponsive
We are aware of the current issues and working at resolving them asap

dense sandal
#

Maintenance
Small maintenance ongoing, expect unstable bot for less than 30min

primal acorn
#

this server is closed during the maintance

stray lake
#

Part of the bot is down
Out network provider is having a network outage which causes the bot to be down in some servers, we're working with them to fix it, thanks for your patience 🙏

stray lake
#

We're back online!
We're fully back online, sorry for the inconvenience 🙇

primal acorn
#

any questions about the outage will be ignored, thank you for your co-operation

primal acorn
#

an update is rolling out,
it is possible that custom bots go offline for some minutes in some servers.
we are sorry for any inconvenience this might cause Love6

proven lava
#

The bot is restarting
We launched a full restart of the bot due to an unexpected maintenance. The bot will come back online progressively in servers and will be fully back on all servers in an hour or so.
Thanks for your patience and sorry for the inconvenience 🙏

primal acorn
#

the support server is closed until the bot is back in all servers

brazen stirrup
#

Instability on Servers
We are currently experiencing some instability on our servers which may result in unresponsive behavior of the bot or even lack of access to the dashboard. Our devs are working on a fix. Thanks for your patience and sorry for the inconvenience 🙏

stray lake
#

Instability update
We're working with our hosting provider to fix a networking issue on their end causing the instability we're experiencing right now.

proven lava
#

Instability issues are fixed
Our hosting provider identified the issue and has deployed a fix to their networking.
Website and bot should now be back up and stable for everyone.
We'll be monitoring the issue to make sure everything is back in order.

Even if the issue came from our hosting provider, we'll be buffing our infrastructure and working on a long-term solution to avoid those type of network issues on our end.

Thanks for your patience and sorry for the inconvenience it caused 🙏

primal acorn
#

partial outage
slash commands => is being investigated, we are in contact with Discord about this
dashboard unavailable => stuff is restarting, this is slowly recovering
bot offline => stuff is restarting, this is slowly recovering

proven lava
#

Bot and dashboard outage
We experienced an outage related to a misconfiguration on our hosting provider systems. All services are recovering right now and the bot and website will be fully operational in all servers in about an hour.
Custom bots are already back up and working.

Sorry for the inconvenience it caused and thanks for bearing with us.

primal acorn
proven lava
#

** MEE6 Outage**
The bot went down on multiple servers due to an issue between our network provider and Discord. We believe the network is back to normal. The bot is restarting and getting back online progressively on all servers. It should be back online everywhere in an hour or so. We're actively monitoring the situation.
Thanks for your patience and sorry for the inconvenience.

cerulean solar
cerulean solar
#

Bot Offline
We are aware of the bot being offline in some servers. We are currently investigating the problem and will keep you updated via this channel.

cerulean solar
#

The issue has been located. We're currently working on a fix.

cerulean solar
#

The fix has been deployed, everything is up and running. Thank you for your patience!

cerulean solar
#

We're experiencing problems with MEE6.
We are aware and working hard to get it back online. Please hold while we're working on it maintenance6

Estimated time: 30 minutes

cerulean solar
#

All systems are up and running. Thank you for your patience MEESMILE6

cerulean solar
#

MEE6 Offline
Issue: We are currently expecting downtime on some of our servers.
Status: Investigating
ETA: Not yet available

Please be patient while we're working hard to fix this issue maintenance6

#

Status Update
Issue has been located and resolved. Servers are getting back up progressively.

vocal cargo
#

Music Issues — Under Investigation
Dear all, we're aware of various music issues with MEE6 and we're investigating it.
Please accept our apologies for the inconvenience!

vocal cargo
#

Music Issues — Resolved
Music issues have been resolved, thanks a lot for your patience!
💡 We recommend making MEE6 leave a voice channel (/leave) and then join it back again (/join) in case the music is not playing.

cerulean solar
#

Music Issues - Resolved
**Issue: **We're currently experiencing music issues. (Not playing music / not responding to commands)
Status: Resolved
ETA: 10 minutes

Thank you for your patience!

cerulean solar
#

MEE6 Inresponsive - Resolved
Issue: MEE6 is not reacting to commands or reactions are delayed.
Status: Resolved
ETA: N/A

Issue occurred due to an update in Discord's API.

cerulean solar
#

MEE6 Music Issues - Resolved
Issue: Music is cutting out or not playing at all.
Status: Resolved
ETA: N/A

Updates will be edited in this message.

cerulean solar
#

MAINTENANCE: Scheduled Downtime

Dear all,
In order to guarantee you good services and to improve our product, we have to perform maintenance on some of our systems.
Unfortunately this comes with some downtime for 30 minutes, with a maximum of 1 hour, and instability for 4 hours, with a maximum of 8 hours after the maintenance.
Below is the date and time in which the maintenance will be performed.

Downtime:
Date: <t:1636534800:D>
Starting at: <t:1636534800:t>
**Ending **at: <t:1636536600:t>

Our apologies for the inconvenience this might bring.

Thank you for your understanding!

~ MEE6 Team Love6

vocal cargo
#

**MAINTENANCE: Scheduled Downtime
**
Dear all, the maintenance is ongoing, and the support server is now in lockown.

We will unlock it as soon as possible, thanks for your patience!

Update:
The server is now unlocked, but we expect some possible downtime later in the day.
Thanks a lot for your patience.

dense sandal
#

MAINTENANCE STILL IN PROGRESS
The bot will go down in ~5min, the support server is now once again in lockdown.
Thank you for your patience.

Update: bot is back up

dense sandal
#

MAINTENANCE
Dear all,
We have another scheduled maintenance today, expect some instability during the day and some downtime this morning
Thanks again for your patience

vocal cargo
#

MAINTENANCE: Service Instability — Resolved

Dear all, yesterday evening we've implemented a few updates to MEE6 (general improvements and bug fixes) which caused some instability of our services. We're working on resolving these issues ASAP. Please accept our apologies for any inconvenience.

Affected services include, but are not limited to:

  • Audit logs
  • Statistic channel updates
  • Any delayed/scheduled services (e.g. Birthdays)
  • Reaction roles

Update from 26/11:
Everything should be back to normal, thanks for your patience! 🙏

cerulean solar
#

Bot Issues - Resolved
**Issue: **We're currently experiencing issues with MEE6. This includes the rank card giving an error message.
Status: Resolved
**ETA: **-

The issue has been resolved. Thanks for your patience.

proven lava
#

Bot offline on some servers
We're aware of the bot showing offline on some servers. We identified the issue and are working on a fix

Update We're deploying a fix right now. The bot will be slowly going online on all servers and will be back up everywhere in about an hour or so.

Thanks for your patience and sorry for the inconvenience 👏

Custom bots are not affected

lethal scroll
#

Bot Issues - Resolved*

Issue: We're currently experiencing issues with MEE6. This includes Unresponsiveness to most/all commands.

Status: Resolved

ETA: -

cerulean solar
#

Delayed Responses - Fixed
Issue: MEE6 Replies are delayed or not at all
Status: Fixed
ETA: -

Updates will be edited in this message

minor rain
#

Website down/slow

Issue: Our dashboard (website) is facing some issues and we have our developers taking a look into it already.

Status: Resolved

Everything should be back to normal now. We're monitoring the situation, and don't hesitate in reporting any issues in our channel: #〉bugs-reports

Our apologies for this inconvenience Love6

minor rain
#

Music Errors

Issue: MEE6 is returning an error whenever trying to use Music Plugin

Status: Resolved

The server is now unlocked. Appreciate everyone patience :)

Again, our apologies for the inconvenience, the server will be unlocked again once the bot is back to normal music

lethal scroll
#

Economy Down - Resolved
Issue: Economy giving an error code
Status: Resolved
ETA: Resolved

Updates will be edited in this message

lethal scroll
#

Custom Commands, Reaction Roles and Temporary Channels - Resolved
Issue: Delayed or no response
Status: Resolved
ETA: Resolved

Updates will be edited in this message

cerulean solar
#

Payment / Checkout issues - Resolved
Issue: Cannot buy MEE6 Premium or Pro
Status: -

This is due to issues at Chargebee. They are working hard to get this problem solved as soon as possible!

vocal cargo
#

Plugins turning OFF or ON — Resolved
**Issue: **Plugins were randomly turning off or on, and overall misbehaving.
Status: Resolved

The issue has been identified and fixed.
Please accept our apologies, you can enable/disable plugins as desired, they should not misbehave any more.

vocal cargo
#

Memberships - Temporarily Unavailable for New Servers — Resolved

Details:

  • Memberships is now temporarily hidden if you have not used it before (you cannot see and activate the feature).
  • If you can still see the feature, the « Connect bank account » button won’t work.
  • Some newly created servers won't be able to accept payments.

Please accept our apologies for the inconvenience, we’re working on it.

cerulean solar
#

MEE6 Slow / Unresponsive - Resolved
Issue: MEE6 is delayed or gives no response
**Status: ** Resolved
**ETA: ** -

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

Some of the Current Issues Under Investigation

Hi all, I'd like to provide a list of some known issues that we're investigating:

1. Music Plugin: Music is no longer available
~~- Music sometimes stops (usually it's enough to /play to resume playback)

  • Soundcloud links are not working
  • Display bugs (24/7 and Loop switchers misbehaving)~~

2. Birthday Plugin: Resolved
Sometimes birthdays are not being announced or roles are not given/removed.

  1. Social Connectors:
    - Twitter (sometimes some tweets are missed/delayed, or whole Twitter accounts not posting) Resolved
    - Instagram (sometimes some posts are missed/delayed)

  2. Recordings:

  • Sometimes links to recordings are not provided (Workaround: Last 20 recordings are available on your dashboard in the "Record" plugin, located in the Utilities category)
  • Very rarely recordings can be lost

Please accept our apologies for any inconvenience.

cerulean solar
true surge
#

Premium Purchases - Resolved
Attempting to upgrade a server through the Premium Tab and hitting "Continue To Payment" is currently not working.
We are aware of the problem and are currently trying to fix it.

The issue has been solved.

vocal cargo
#

**MEE6 Bot/Website Down - Resolved **
Issue: MEE6 bot/website is down for some servers
**Status: ** Resolved
**ETA: **

The issue has been resolved. Thanks for your patience and please accept our apologies for the inconvenience.

cerulean solar
#

Scheduled Maintenance - Solved
**What: **Maintenance on the Twitch plugin
**When: ** <t:1645556400:F> - <t:1645574400:F>

You can expect instability of this plugin during the above mentioned period of time.
Announcements might not post.

Thank you for your understanding.

~MEE6 Team

Update: The maintenance is done. You might need to log out and in again in order for it to work.

lethal scroll
#

MEE6 Bot/Website Down - Resolved
Issue: MEE6 bot/website is down for some servers
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

lethal scroll
#

Membership Issues

Issue: Incorrect Membership Pricing - Inability to purchase memberships
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

cerulean solar
#

Slash Commands & Auto mod Issues - Resolved
Issue: Slash commands might not respond and Auto mod might not work or behave weird.
**Status: ** Resolved
**ETA: ** Resolved

Updates will be edited in this message. Thanks for your patience.

cerulean solar
#

Music Issues - Resolved
Issue: Music commands replied with errors or error codes.
**Status: ** Resolved
**ETA: ** Resolved

Updates will be edited in this message. Thanks for your patience.

lethal scroll
#

**Temporary Voice Channels **
**Issue: **Hubs not working/being created
Status: Another fix was deployed <t:1649501100:R>
ETA: Mostly Resolved
Known issue under investigation: "Restrict text channel" setting for text channels doesn't work for some servers

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

Recent Issues Under Investigation

**Issue: **"Restrict text channel" setting for text channels sometimes doesn't work
**Status: ** Resolved
ETA: Resolved

**Issue: **Welcome/Rank card background images sometimes cannot be saved
**Status: ** Resolved
ETA: Resolved

**Issue: **Economy items sometimes do not provide roles on use
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

Music Issues/General Bot Issues — Resolved
**Issue: **Music commands reply with errors or error codes, bot unavailable
Status: Resolved
**ETA: **Resolved

Updates will be edited in this message. Thanks for your patience.

true surge
#

Custom Bot / Slash Commands / "Failure to Retrieve Error" - Resolved
Issue: Some server's custom bots are offline.
While others can not access their server dashboard and are receiving red failure message.
Status: Resolved
ETA: Resolved
Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

Custom Commands Are Empty — Resolved
Issue: Custom commands work, but are empty and cannot be edited
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

fickle gazelle
#

Mee6 bot/website down - Resolved
Issue: Mee6 doesn't respond and can't access the dashboard.
Status: Resolved.
ETA: Resolved.

Updates will be edited in this message. Thanks for your patience.

fickle gazelle
#

No-xp roles gives xp - Resolved
Issue: No-xp roles doesn't stop users from getting xp.
Status: Resolved.
ETA: Resolved.

Updates will be edited in this message. Thanks for your patience.

cerulean solar
#

**MEE6 & Unresponsive - Resolved **
Issue: MEE6 doesn't respond to commands
Status: Resolved
ETA: Resolved

*Updates will be edited in this message. Thanks for your patience. *

true surge
#

MEE6 Offline - Resolved
Issue: Some MEE6 bots appear offline and subsequently won't respond.
This includes some custom bots and dashboard access.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

minor rain
#

Custom Bot Outage - Resolved
Issue: Some server's custom bots are offline.
This includes no access their server dashboard and are receiving red failure message.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

lethal scroll
#

**MEE6 Custom Command Issue **

Issue: Some servers are unable to edit custom commands

Status: Resolved, may have to clear/refresh your browser cache.

ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

MEE6 Bot Outage - Resolved
Issue: Some server's bots are offline, dashboard unavailable, commands not working.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

minor rain
#

Music Plugin Down - Resolved
Issue: The commands /play and /search (among others) will not respond (Application did not respond)
Status: Resolved
ETA: Resolved

*Updates will be edited in this message. Thanks for your patience. *

minor rain
#

MEE6 Dashboard Unresponsive - Resolved
Issue: Some servers' owners might not be able to load their dashboards + MEE6 might be unresponsive + Custom bots may be going offline
Status: Resolved
ETA: Resolved

Our apologies for taking so long. At moment of this message, <t:1655760600> 99% of all our servers are fully recovered.

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

MEE6 Bot Instability - Resolved
Issue: Some server's bots are offline, dashboard unavailable, commands not working.
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

Issues with Timers — Resolved
Issue: Timer messages don't get posted after the first one on some servers. Some old timers might continue working as before.
Status: Resolved
**ETA: ** Resolved

Updates will be edited in this message. Thanks for your patience.

minor rain
#

Blank memberships page - Resolved
Issue: Memberships pages with a custom URL link will lead to a blank page when loaded
Status: Resolved
ETA: Resolved

~~Workaround:

Simply get your server id and paste it at the end of the memberships page https://mee6.xyz/m/

For example, this server is 159962941502783488. To fix it https://mee6.xyz/m/159962941502783488 (just illustration)

Go to #〉commands and do !serverid to find your server id~~

Updates will be edited in this message. Thanks for your patience.

lethal scroll
#

Music Quiz Plugin - Under Investigation
Issue: The Quiz Plugin might not work as expected, failing to start/stop a game and not recognize players in chat
Status: Under Investigation
ETA: N/A

Updates will be edited in this message. Thanks for your patience.

vocal cargo
#

MEE6 Dashboard Unresponsive — Resolved
**Issue: **Some servers' owners might not be able to load their dashboards + MEE6 might be unresponsive + Custom bots may be going offline
Status: Resolved
ETA: Resolved

Updates will be edited in this message. Thanks for your patience.