#〉volunteer-support

20 messages · Page 1 of 1 (latest)

tawdry vector
#

Heyo. Um so when I delete stuff sometimes it doesn't show up in the audit log. I don't know why that is. Can someone help so it shows up?

Screenshot_20260525-191216.Discord.png
errant scaffold
#

@spiral bluff I've deleted your message as it contains personal information (particularly an email address).
See below on how you can transfer Premium yourself.

wicked kayakBOT
#
Transferring Premium Subscription

You currently have 2 ways of getting your premium transferred:

1 - Using the direct link

2 - Visiting the server with premium

  • Visit https://mee6.xyz/dashboard/ -> open the server with premium -> click on premium tab
  • Now, you just have to select Transfer premium subscription to another server

Disclaimer:

• The destination server must have MEE6 on it.

• You must be the admin/owner/bot master of the destination server in order to see it on the selector.

tawdry vector
cedar rapids
#

im trying to transfer my premium so that another member of the server can pay for it. if i cancel my subscription and another member restarts the subscription, will we still permanently loose server features that we utilized with premium that will need to be set up again?

#

please ping with response

#

<@&892137524783349781>

errant scaffold
# tawdry vector nope. its text messages

Can you test this by posting a text message in your server.
Then delete it.
Then check the logs after a few mins (once it's recorded in the logs) to see if the content is there or not.

errant scaffold
# cedar rapids <@&892137524783349781>

You won't lose anything, all settings remain.
If you've set up a custom bot you'll need to reset the custom bot token once you get Premium Lifetime as the bot will go offline in the short period you don't have Premium.

tawdry vector
errant scaffold
#

You tested it right now?

tawdry vector
#

yes

errant scaffold
# tawdry vector yes

Likely bot permissions.

Check all bot permissions are correct (see link below).
If you are using a custom bot (bot personaliser) then check the permissions for that in the custom bot server role (NOT the MEE6 role) as it has taken over from MEE6 (which can be kicked if you wish).

If you have removed the Administrator permission from your bot (custom bot if using that), give it back temporarily and see if it then works. If it does, it's a permission issue. If you then want to remove the Administrator permission you'll need to carefully check all bot permissions both in its server role and in all channel roles.

What Permissions Does MEE6 Need?
How To Set-up MEE6 Custom Bot

administrator.png
calm hemlock
#

Hi, I previously purchased a lifetime subscription on my old Discord account, but I lost access to that account. I now use this new account and would like to request a transfer of my lifetime subscription.

chilly beacon
#

<@&892137524783349781> Regarding ticketing: is there a way to change the title of the channel that is created when a ticket is opened instead of the default: "#-<claimed user>-<open user>"?

surreal sparrow
surreal sparrow
boreal herald
#

In Bot Personalizer I changed the name but I don't see a way to change the bio of the bot

#

Any help on that?

#

The bio can't be changed, unless I'm missing something.

lapis relic
#

It can be

#

You have to do it though there

#

Also I have provided you your premium role @boreal herald

boreal herald
harsh cliffBOT
#

Gave +1 Cookie to @lapis relic (current: #12 - 99)

lapis relic
boreal herald
#

You saved me twice, thanks a million!

lapis relic
warped maple
#

Hi , I’m having an issue with Ticketing on my server and need help debugging it.

Issue:
When trying to create a ticket, it always returns: "the ticket could not be created, please try again later."

What I’ve already checked:

  • Using Ticketing Channel Mode.
  • Using Bot Personalizer
  • The custom bot has had Administrator permission for a long time, and ticketing worked fine before.
  • This issue only started recently (“worked before, recently started failing”).
  • Admins also cannot create tickets
  • Tried creating new panel, new channel, new category → same error.
  • Tried changing ticket category → same error.
  • Bot is online and still in the server.
  • Server is not near total channel hard limit (388 total channels).
  • Category only has 35 channels now.

Can you please help me with this ?

#

<@&892137524783349781>