general-chat

[eternal patrol]

i just updated my obs a lot of stuff came back but still no overlays

[rugged quest]

me too, if I launch obs normally I have everything

[eternal patrol]

wym everything

[rugged quest]

you have to wait

[eternal patrol]

oh ok

[median lava]

Anyone know how to fix this my multistream says its unauthenticated

[sage cairn]

so i just got affialate and someone sent subs but stream elemnts doesn't see it

[deft pecan]

Question when someone changes there name should it delete all there custom commands ?

[sage cairn]

i wouldn't know

[fast otter]

Channel name? No links.

[sage cairn]

Nebylicious

[past shell]

@sage cairn ⤵️

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).

[sage cairn]

ok ill try that

didnt work

[fast otter]

New ones should show up, but unfortunately the missed ones will stay missed.

[runic raven]

can anyone help me figure out a problem i am having with stream elements. i been trying to go live but an error keeps popping up every time

[fast otter]

#community-helpdesk

[naive trail]

gm

[runic raven]

is their anyone here knowledgeable about streamiong on OBS and streaming kick?

[past shell]

@mental mango ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[mental mango]

that should be in the rules page if u dont want it in ur server geinus

[pseudo hull]

It is. 2nd one.

[thorny lion]

Well I thought about multistreaming, but now I'm not.

Depending on the service it either uses more bitrate, paywalls 1080p, or drops my encoder down to H.264.

I'd rather be using HEVC Encoder whenever possible because then I'm not using my whole upload bandwidth for decent quality 1440p streaming.

[sage cairn]

it shows with ground control but now streamelements

[dusky shadow]

actually making it impossible to fix problems with this ticket system insane

[frozen prism]

Hello i need help please i receive a mail for cancel my paiement of my last campaign, and by now i have no campaign available on my Dashboard why ? CAN you help me please

[past shell]

@frozen prism ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[acoustic tartan]

Hello.

[static narwhal]

helooooooo

[celest saddle]

any1 have some tips on how to get my youtbe and twitch to grow more for free (not self promo so plz dont delete)

[fast otter]

Please don't spam the discord.

[tough bluff]

is there transitions for the vertical canvases?

[trail pier]

Sup guys hope you doing great
just wanted to download and play through my friend star trek sponso link
saying that you have to disable the adblocker
But i dont use any adblocker or even vpn

[ionic vine]

can i add my tiktok for view counter

[deep nimbus]

hey good evening

[sudden crown]

Where do I ask for help?

[fast otter]

#community-helpdesk

[sudden crown]

Thank you

[hollow sentinel]

Is there a spot I'm missing somewhere to get access to more channels? Like verification or sumn? I don't see a widget share chat

[ivory zenith]

I'm trying to live stream on twitch and yt IRL using my phone with camo plugin for mobile to pc connectivity
I got an error
can someone help out?

it just says "starting stream" on OBS indefinitely after getting the error saying that there is a output problem and to double check that nvidia drivers are upto date.

[plush mesa]

Out of curiosity.. Say I stream on twitch and kick. Is there any way to export an overlay from one platform/channel to the other? When I make overlays for alerts and stuff, it only seems to be for the one particular platform, I'm mostly just seeing if there's an easier way to go about doing this when trying to set up for multiple streaming services.

[ivory zenith]

got this for the first time mid stream for me and my viewers

it was fixed the viewing on my channel for some of my viewers, but wasn't the case for me

[soft kraken]

is there a way to connect stream elements custom chats, so it works on multiple platforms?

[bronze thunder]

for se live because i am streaming on both youtube and twitch, do i need to turn on both default canvas for yutube or only turn on one

[naive flume]

anyone help, i need to stream only on tiktok with horizontal and vertical, anyone knows how?

[vapid willow]

yo guys does anyone know how to switch my tiktok account for a different one?

or do i need to delete the canvas and start a fresh

[short portal]

Streamelements support is now ignoring me

[grim kindle]

felt, my ticket went silent

[subtle tartan]

Hi everyone. Is it allowed to promote link on your campaign here like clicking the link then downloading the game etc..

[pseudo hull]

no

[subtle tartan]

Ok thanks!

[cosmic lark]

Hi. I have a question about merch if anyone has any tips for a poor little cookie lol. I'm trying to design a print for merch. But when I'm done and try to design it on the merch, it says it's low quality. But not why it's low quality. Should I try choosing it then? I've used the site canva and remove.bg and I've found an image on google.

[delicate knot]

anyone awake? I need help bad

@everyone

[left oar]

#community-helpdesk

[left oar]

Watch out with just finding an image on google, it might be copyrighted. But next to that, the higher resolution the picture, the better the quality and DPI.

[cosmic lark]

Yes i know about copyright. Thank for your advice and help.

[waxen brook]

Good morning, I accidentally deleted the custom panels on OBS, how do I put them back?

[frozen dawn]

From obs streamelements it doesn't let me connect to TikTok. I click, it logs me in and stays on "Access is being checked, you will receive the result within 1 working day" but more than a week has passed...How do I solve it?

[sand coral]

Same here, has been 3 days and nothing :/

[left oar]

That's all on TikToks side sorry

[left oar]

Just to tag you on the above as well. TikTok is checking that out, that is not from our side

[sand coral]

Got it. Thank you for noticing I hope it doesn´t take that much time :/

[silent saffron]

Dang new update on SE.Live but still not fixed the issue where you can't stop recordings..

[dire scarab]

Hey all! How can I look for sponsorship that fits playing games for Xbox?

[stable hound]

W

[flint acorn]

Can’t get overlays poured over to OBS please help

[plush marsh]

Is snapchat filters able to he used for streaming?

[left oar]

I don't think Xbox games are supported

I've only seen mobile and PC games

[dire scarab]

Thanks. Thought I ask.

[jagged lance]

Hi I need help with enabling the feature for my custom bot name please

[past shell]

@jagged lance ⤵️

You can choose a custom name for the streamelements bot by logging into the option on this page. https://streamelements.com/dashboard/bot/settings

If the option to login is not visible while logged into your Twitch account please make a ticket so staff can fix it for you (!ticket custom bot name).

Certain restrictions may apply.

[jagged lance]

this is what I see and I already created a new account for my bot

[vestal narwhal]

any solution for this problem with canvas. i tried absolutely everything.

[echo steppe]

Had this happen, I had to logout of streamelements and reauth

[vestal narwhal]

I tried it but it still does not work

[whole star]

why does it keep replaying what i say

[subtle umbra]

Does anybody know why it isn’t showing me any sponsors? It did last December when I was a smaller streamer than I am now and I’ve contacted support three separate times and got nothing

[mossy ridge]

Does anyone know why none of my ads play
I have them on but no one sees them

[rigid moth]

Anybody know what this means

[drifting hatch]

Hope you have sorted it out

[drifting hatch]

Hmm 🤔 no idea

[kind jetty]

Hi everyone, I have a problem on my SE LIVE, when I start the twitch multistreaming it is perfectly smooth, tiktok I have big delays and lag if I open with tik tok live studio everything is perfect it happened 2 days ago suddenly, does anyone have the same problem or have solved it?

[upper bough]

how to delete it off of obs

[kind jetty]

??

[onyx kite]

how to remove default set as primary in live?

[fringe crow]

hey guys question for yall i made my overlay and everything works but not the stream store redemptions (sound effects)

how do i make it work its aggrevating me beyond belief

[turbid crow]

i connected my youtube twice how to remove one

[echo steppe]

One is for horizontal, the other is for Veritcal (Youtube Shorts)

[left oar]

I don't think you can delete them, but you can disable it in the bottom right corner where it shows all your multistream channels

I would recommend to try and use both though as one is for streaming to YouTube itself the other to stream through YouTube shorts

[opaque birch]

Hey, does anyone know of a visual Widget for Giveaways/Raffles?

[late mist]

anyone elses alerts not working? when i hit test they work, but not when I get follows

[copper needle]

Hi

[static narwhal]

hellooo

[noble igloo]

if i want to make my kick alerts with SE do i have to do them from 0 or i can move what i have from twitch onto kick ?

[upper badger]

I have question concerning the chat commands, i want to do something advanced and idk how to go about this.

Id like to have a custom duel command for people to do like !kill <username> and have streamelement say "A hit has been placed on <username>" But im not finding much info in the doc. I dont really know where to ask sry if this is the wrong place

[smoky ember]

Yo how do i add this to my discord

[fast otter]

Add what?

[smoky ember]

I was gonna ask how to add streamer elements to my discors server bur chat gpt alr helped me

[fast otter]

StreamElements does not have discord integration and currently has no plans to add it.

[smoky ember]

Oh what

How do i add a bot to my discord server

[fast otter]

You would have to ask whoever made the bot

[smoky ember]

Okay and like how do i edit my server

Like put like streaming schedules and idk

[tawny hamlet]

how to log back in?

in my obs it says unathenticated everywhere

[past shell]

@tawny hamlet ⤵️

StreamElements menu, on top of OBS > Logout > Login

[untold minnow]

I got named D1 stream elements hater in a streamers discord server 💔💔💔 (it's not true)

[turbid crow]

My import keeps getting failed What should I do

[bitter inlet]

compteur de viewers qui sait faire svp

???

[haughty hatch]

hey everyone, im running into a issue, whenever i try to stream it gives this error, i've tried everything, followed youtube video's but they all say the same thing. nothing is working, even downloaded new drivers from google and nothing worked

[last fiber]

Did u try to download only the driver itself?
sometimes u just need to download only the specific driver

[kind tide]

hi . i need assistance coz my obs keeps on crashing and i dont know how to analyze this

[tidal sable]

I want to try this out do they pay u same day ?

[pseudo hull]

For....?

[tidal sable]

If I play pc games for streamer element do they pay that same day if u finish all the requirements

[pseudo hull]

No.

[tidal sable]

How does it work it’s kind of confusing the first time

[turbid crow]

My import is still failing

[turbid crow]

can any one help

[haughty hatch]

Yes i have

But it doesn't work, also tried restalling obs and stream elements multiple times,

[calm heath]

can someone help me ... my go live button is gone ???

[drowsy cipher]

try https://discord.com/channels/141203863863558144/1151888420856143994 ?

[turbid crow]

anyone willing to help

[pine tiger]

is there a way to make the text dynamic but still centered in the alert? it sucks that i have to cut a long name out, otherwise a long name will break out of the alert

[left vortex]

Anyone know why TikTok Chat would say "TikTok Live Access Required" when I already have access and even have streamed to tiktok thinking it wasn't working but without chat because of this?

[kindred cobalt]

The latest Se Live update I got today detects a Trojan. Se Live is already screwed.

[rugged quest]

It's a streaming elements bug, you have to wait

[noble igloo]

does the red dot mean its streaming or there is some error ?

[narrow fox]

Hey y'all! Loving the StreamElements Multistream Plugin, is there any plan to add Moderation and or Chatting to it?
From what I see it's "Read Only" currently.. Would love as least a quick button to delete a message and send a message out.

[oak tapir]

Meep

[pseudo hull]

@tall fulcrum You sure about that? https://y.yarn.co/878d028d-09d8-49f6-b017-2d3559174c73_text.gif

[tall fulcrum]

Nah man, I'm already programming full time.

[bright pewter]

just means its streaming to that platform, will go away when you stop streaming

[iron ice]

i turned the dock of my tiktok chat on but i cant find the chat in my obs

[silver canopy]

does anyone know if the enhance broadcasting works with the selive plugin ? have you tried it ?

[rose surge]

tik tok not authorizing dual stream lives?

[oak tapir]

Could staff look at my ticket

[tender grove]

when i click preview on alerts it only show twitch's and not kick's, how do i fix this?

[earnest stirrup]

Hi everyone good morming from me in the moumtains at relatives and happy Sunday 😉 Hope everyone is well. Just got here while I can and have good internet to see what is going on as I will be travelling back home tonight and visit other relatives in the way back 🙂 Have a great day all and much love

[terse thorn]

Does anyone know if se.live works with TikTok? I’ve tried going live with it but I don’t think it’s working

[ivory zenith]

Hello, I have a problem with alerts in my obs. I have multiple scenes in obs like - in game/ chating / be right back ... when I streaming on one scene and any alert appear for example follower alert....alert work fine but when I switch to another scene...alert plays again...it is happening on each scene everytime when I switch scenes...It is not playing repeatedly but alert playing on each scene even when it was played before on previous scene. I have multiple overlays...On each overlay I have coppied same alertbox in streamelements..Can you help me? 🙂

[balmy robin]

its been a shit show, i just opened a ticket, i was authorized now not, able to to stream on the tik tok app, just a joke

[woven hound]

I think it's more of a bug and we need to wait untill it's fixed from their end. I get the same thing some times

[past shell]

@distant lintel ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[agile comet]

so i assume SE cant stream to tiktok now...

[nocturne fern]

Discord Developer News - June v2025.5

Hey devs! Quick update from your Discord Developer team.

🔄 Event Rescheduled: Introduction to Social SDK

• When: Tuesday, June 24, 12pm PST
• Location: DDevs Event Stage
• RSVP: https://discord.gg/discord-developers?event=1382815348968915095

🎮 Join us for a fun walkthrough of the Discord Social SDK and see it in action! We'll cover:

• Getting started with the Social SDK
• Key features and capabilities
• Live demonstrations

Whether you're new to the Social SDK or looking to dive deeper into Discord's game development tools, this session is perfect for developers of all experience levels. We'll show you how to bring Discord-powered social features directly into your games.

glhf!
Your Discord Developer team
-# Server admins: If you'd like to change which channel receives our Developer News - or if you'd like to opt out at any time - you can do so either in the Developer Portal or by adjusting your announcement channel's integration settings.

[hot wigeon]

no idea same problem here

[civic minnow]

Its Monday here but happy timezones everyone 👉☕️

[twin tundra]

can someone help me- it says whenever i try to start my stream through obs that i need to update my amd video drivers, i proceed to do it and it still says it, can anyone help?

[smoky ember]

Can someone help me add bots to my server, and all that

[unreal topaz]

when I import streamlabs for streamelements, the import fails, is that bad?

[sturdy vine]

Have a great week yall

[shy epoch]

I have just discovered an issue with Mods using !command, i have it set so only the broadcaster can make commands but with it set to broadcaster mods can still make, remove and edit commands. I got a friend to try it on their channel and had the same problem. Anyone found a fix for this?

[vernal monolith]

Feeling really sad because I didn't get any leads this month🥺

[violet bear]

Hiii, does anyone have any suggestions for getting in contact with SE support? I've tried reaching out on different platforms and via email over these past 3 months and I haven't heard back from them on any platform

[echo steppe]

You've read the instructions in #submit-support-ticket ?

[violet bear]

Yeah, no matter how I try to contact them I get compleatly ghosted these past 3 months, prior to that it was fine

Did a sponsor 3 months ago, they decided they wernt gonna pay me and wouldnt tell me why and now have refused to reply to me trying to contact support in anyway on all platforms regardless of the issue ive tried to contact them about

[fast otter]

Email and support tickets are the only way. Sponsorship support isn't available via discord.

[violet bear]

I've tried to email and support ticket but I havent received any reply back in months, im just trying to find out why support is refusing to reply to any attempt at contacting them regardless of issue

[echo steppe]

Odd, I've not had issues with support responding when I had sponsorship questions. They usually get back to me within at least one business day.

THen again, I haven't had to submit a support ticket in a while.

[violet bear]

Yeah its really odd, its not just sponsorship questions its anything, weither its sponsorships, payments, analytics everything goes unawnsered

[echo steppe]

Weird. I've always has really good response times, even when I asked a stupid question that was actually in faq docs lol

[violet bear]

yeah in the past I had good response times too but since I had a bad sponsorship that they refused to payout on or explain why theyve been silent with me for months since

[hearty talon]

new to stream elements have some questions which section is the best place to start?

just have a simple question

do you create each overlay separate of each other? Then with the link in browser in obs bring them all together or should you postion them together on one layout?

that seems to be my biggest confusion cause I noticed ya can't have different alert boxe widgets on one overlay layout

so that is confusing me.

[runic vapor]

I can only see my twitch activities in the activity feed can anyone tell how i can see my Tiktok acitivities too?

[pseudo hull]

Not possible until they give us API access.

[delicate lynx]

Is anyone else having an issue with alerts not showing up in OBS

[runic vapor]

Can I then not go live on TikTok either? Because it doesn’t work for me

[jagged breach]

Hi! I was wondering if anyone had ideas on how to fix an issue I've been having. I'm using "Boxed chat by Cocahh" on OBS and I can make the test chats show up but my twitch chats won't show.

[pale slate]

m experiencing a persistent login issue on StreamElements. Every time I try to log in with my YouTube (Google) or Twitch account, it redirects me back to the homepage as if I'm not logged in.

I've already tried the following steps:
– Cleared browser cache and cookies
– Used incognito mode
– Tried multiple browsers (Chrome, Edge)
– Tested with different accounts
– Confirmed security alerts in my Google account
– Disabled extensions and ad blockers
– Changed DNS and tried on mobile connection

Unfortunately, none of these worked. The login always loops back to the main page without accessing the dashboard.

[clear barn]

@pale slate yo mate I'm new here

[pale slate]

me too

[clear barn]

Ohh okay @pale slate

@hearty talon Yo mate

[hearty talon]

Yo

[clear barn]

You discuss about streaming

@hearty talon I'm just New to this server can we discuss inbox

[hearty talon]

you know how to use stream labs

streamelements i mean

[clear barn]

Yes for sure

[fast otter]

can you submit a support ticket so a staff member or developer can take a look?

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[pale slate]

I tried friend, but my account resets right after the first login and then I couldn't even create my ID or anything like that, but I sent an email to support, thanks for the help.

[clear barn]

@hearty talon Are you there

[hearty talon]

yea I'm gonna pm you give me a moment

[clear barn]

Alright 👍 mate @hearty talon

@ivory zenith yo mate

@tender grove yo mate

[static narwhal]

uhm

[kindred smelt]

I’m new in streaming and im trying to stream but my game is not showing in se.live how can I fix it?

Don’t know if I’m doing something wrong

[latent osprey]

helloo can someone pls help me with my stream access? cs seems like se doesnt detect it :c

[visual oxide]

Im trying to set up TTS but im using obs. Im using the stream elements commands and stream store. ANy easier ways or way to fix this ty

[unique imp]

try setting up a desktop capture on the screen that has your gameplay, thats how ive been doing it

[limpid lodge]

uhhhh

i may need some help :0 I'm trying to record and stream crossout on my obs and theres just a black screen but audio is working... but no matter what i do always black i've tried administrator does not work either. But other games do?

[echo steppe]

Try a display capture instead of game capture?

[limpid lodge]

it works, and when i did that my game capture began to work actually but when i quit the game it was all black again,i dont want to use display capture or window because it makes quality worse and buffers alot in my recording

[woeful junco]

anyone having an issue with OBS somehow taking fullscreen priority away from their game being in Fullscreen mode?

Specifically Call of Duty Warzone, I'm on a Single PC setup and have never had this issue, I've always used Game Capture - specific window with 0 issues. Just happened this morning and I haven't been able to find a fix

Spam scam btw ^

Apologies I have discovered the issue and it was a seperate multi-chat I use that was causing the issue, nothing OBS or SELive related

[cyan robin]

guys i need some major help on streamelements

[dusky moat]

I have my stream store set up but how do i get it to show in obs? Also i have redemptions set in the elements gallery...

[fresh plank]

I am able to go live on tiktok from my phone, but not through stream elements because it says I have restrictions, but when I look at the restrictions under the live section on the Tiktok app, I have none.

[vestal spruce]

Hello

[fresh plank]

hello

[vestal spruce]

@fresh plank how are you?

[fresh plank]

I'm ok

[vestal spruce]

Can anyone help me earn money online?

How to make money with online platforms ?

[brisk trench]

heey nice people i wanna make "pet" or something pixel art for in my stream who react on channel points and following or donate things idk how it callt and how i can make it

[fickle pond]

Does anyone know if I can use my Elgato 4k-x to stream my PS5 both for twitch and Tiktok? I have the multi stream set-up through stream elements and my twitch canvas shows the 4k-x gameplay but I cannot figure out how to get my tiktok canvas to show it!

[hollow arrow]

Greetings everyone, is anyone here facing issues on updating their SE Live on obs? I simply can't update mine, and now I can't multistream ;-;

[dull condor]

Appears the se chat bot isn't responding to anything. Assuming its down.

[hollow arrow]

oh

[obtuse frigate]

Hey folks! So I just put in the TikTok Canvas. And I put a gaming audio input on it, the same audio as in my obs. I was wondering will that double my sound when I live stream through obs to YouTube? And also is there a way to link sources between obs and the tiktok canvas?

[forest ingot]

hello, so im currently having trouble with OBS SE. I could once go live on obs with multiple layouts, for ex: twitch would be a horizontal stream and youtube would be a vertical stream. Now, it only allows me to go off of what the primary setup is...

[drowsy cipher]

is the update causing problems? should i wait to update?

[bitter arrow]

i been trying to figure this out all day i cant get rid of this I'm already approved also for restream and stream elements can anyone help ?

[lapis wyvern]

I have a question, so I am trying to stream my virtual camera to tiktok from obs, but in the Live studio it's not pulling up any of my feed when it was not a problem yesterday. It will appear on tiktok when I apply it, but when I hit apply the screen is black

I have been working on this for the past 4 hours trying to figure it out but nothing I have done is working

[pine bridge]

Hola, alguien que hable español y me pueda apoyar
Lo que pasa es que cuando quiero iniciar stream en tiktok no prende cuando tengo el canvas en vertical, no es hasta que lo cambio a horizontal cuando logra encender stream, pero nomas en vertical no enciende
¿Alguien tiene la solución o que pase por el mismo problema?

[hybrid sapphire]

Does anyone know how I can separate the audio but vertical canvas?

[chilly inlet]

SE chatbot down?

[chilly inlet]

Is yours still having issues?

[somber arrow]

Witam wszystkich

[vestal spruce]

Hello

[dusty niche]

hey, anyone knows what are the requirements for multistreaming through StreamLabs? I still have "not approved ot revoked" status

[pseudo hull]

You'd need to ask them.

[dusty niche]

if i could, i wouldn't have asked tbh... they keep saying 'we can't provide you any details"

[near kestrel]

having the same problem here

[dusty niche]

I talked to support (they are super unhelpful, bot keeps answering me) and I still don't understand why exactly I can't multistream

I mean it can be that I'm currently drowning in uni and not streaming, but... Yea.. that is stupid, lol

[near kestrel]

understand lol, too little details (or none at all) on the 'why we cant' thingy.. mine says my TT account is currently under LIVE restriction.. but i can stream with TT studio 🫠 .. but using TT studio dropped my FPS really bad lol

[dusty niche]

I don't even want to use tt studio

I have too many overlays, widgets and virtual camera... plus I need to re set up everything... nah ah

[near kestrel]

same lol haha.. but it says my acc was under a LIVE restriction.. doesnt that mean i supposed to be unable to stream on TT studio as well 🫠 🫠 i hv no idea what live restriction did i get

cz i tried streaming with TT studio and it was fine (only the fps dropped btw, which is so annoying~)

[dusty niche]

Nah, that only works for the multistream

[near kestrel]

hmm does that mean i do can stream with streamelements on TT if i dont multi stream? cz i usualy stream on TT and Twitch

[dusty niche]

I guess it means you can't stream via StreamElements, but you can via tt studio

[near kestrel]

hmm i wonder why, the bot's aint giving any details that we wanted

[dusty niche]

Idk

They said if the issue continues after 30 days contact us again 🤷‍♀️

[near kestrel]

[ivory zenith]

how do i get streamelements into my discord server to announce when i go live?

[pseudo hull]

You don't.

We dont have discord integration.

[ivory zenith]

ohhhh ok

can i do it through twitch then?

[pseudo hull]

No. Youd need to use something custom or webhooks for that.

[ivory zenith]

ohhhh ok thank you!

[dry swan]

yo guys wassup? i tried obs and it's good. i insert in it the alert of streamelements and they work. but when i stream the screen of my ps4 the alert don't show up. how it's possible? can someone help me haha?

[next garnet]

Hey everyone! I'm trying to stream to Twitch, Youtube, Youtube Shorts and Tiktok at the same time using SE.Live but I run into issues with the vertical platforms. I can't seem to stream to YouTube Shorts, I'll create the broadcast but it won't ever go live. As for TikTok; it only works when I stream in landscape mode. When I try to stream the vertical canvas it doesn't go live.

Are these known issues? What can I do to fix my issues?

[snow idol]

when will they make it when you can edit other stream channels also supporting multiple stream layouts for those channels?

for example add my kick trovo and youtube to the activity feed to change like the channel game and stream title

i found out away through multisctreaming tab... but also kick will not show more game catigories might need fixed

[north furnace]

Hey, YouTube Shorts doesn’t support live streaming in the Shorts format only regular YouTube Live works. For TikTok, vertical streams usually only work if you have full RTMP access, which TikTok only gives to certain accounts. You might want to try OBS with the Vertical plugin or a tool like Restream for better multistream control. Hope that helps

[north furnace]

You need a Streamlabs Ultra subscription to multistream. For TikTok, the "Not approved or revoked" status means TikTok hasn’t granted you RTMP access yet. Check your TikTok LIVE settings for restrictions, and try reapplying through Streamlabs.

[dusty niche]

Omg, thanks!!! Do you know by any chance where I can find those restrictions in setting?

[north furnace]

Sure

Go to Profile > Menu > Creator Tools > LIVE Center, then check Rules & Restrictions. That’s where you’ll see if you have any live streaming limitations.

[dusty niche]

Creator tools you mean TikTok studio? I don't have creator tools on mobile app

[proper grove]

Hello anybody know where can i get help regarding the application to stream elementss that is not showing the accurate approval

[wraith mountain]

how do i add multiguest to my stream?

on obs

[kind jetty]

good morning everyone! I have a problem with SE LIVE plug-in multistreaming is really great, but when I start twitch live it's perfect, but tik tok has big lags and a 5 minute delay if I use OBS for twitch and tiktok live for tiktok everything is perfect has anyone encountered this problem? how did you solve it?

[north furnace]

Yes

[knotty horizon]

my obs and streamlabs freezing when capturing dota2

[north furnace]

Hey, that sounds like a known issue. SE.Live can struggle with TikTok's RTMP when multistreaming, causing major delay or lag. Using OBS for Twitch and TikTok Live Studio separately usually gives better performance. You can also try lowering your TikTok stream bitrate in SE.Live around 1500–2500 kbps helps sometimes.

[kind jetty]

I personally have twitch at 1080p at 5000kbs and tiktok 3000kbs I thought of raising it to have adequate performance and not lowering it since I had set 1080p vertical

[north furnace]

I understand you, but I feel tikTok works best at 720p, 2000–2500kbps, 30fps. 1080p at 3000kbps can cause lag try lowering it for smoother performance.

[kind jetty]

I will try thanks

[north furnace]

Okay

[silver plover]

<@&364840891023622144> can we please remove this guy - he's adding randoms and trying to sell stuff while posing as someone who's already successful (note the additional "s" at the end of their username compared to the real thing)

[pseudo hull]

Funny part is said streamer is also here and someone I've helped as well

[tight smelt]

see the horrid thing is that TT live just takes up a hell of a ton of cpu and memory for me, ill run it and it by itself takes up 20-30% of my cpu, and damn near 40 with my memory. no idea what's going on, and se live has been a whole mess for me to set up

[cedar hare]

Hello everyone

[supple lodge]

I have a question

[fast otter]

#community-helpdesk or #submit-support-ticket

[supple lodge]

Ok thanks

[near folio]

a

[north furnace]

Yeah, TT Live Studio is heavy on CPU and RAM. Try lowering to 720p, close background apps, or switch to OBS + VDO.Ninja or a cloud multistream tool for better performance.

[worthy bear]

Hi I don't seem to have permission to submit a ticket , how do i get the premission I need help

[stone loom]

downloaded the streamelements.se live lugin for obs last night and i wanna change it back can someone help me out ?

[fast otter]

You can uninstall it the same way you would uninstall any other program

[stone loom]

ohh right okay thanks 🙂

[prisma fjord]

how to make a clock widget through stream elements

[loud plank]

how do i get streamelements to stream to tiktok and twitch

[zenith patio]

Hi all, quick question, I have touch portal, a program that works similarly to stream deck, and I have a button that automatically starts streaming through obs. I'm using the new se multi-stream plugin, but apparently if I use the touch portal button, it only streams to my default platform and not any others. I'm wondering if this has to do with actually clicking the "Start Streaming" butt in OBS to fill in the information like titles and all, while the touch portal button just starts the steam. Any help would be greatly appreciated!

[zenith patio]

actually, I just tried it out and it looks like it's now streaming to all platforms. very cool! now to get the chat from se to pull from twitch, youtube and kick at the same time.

if anyone knows how to do that, pulling chat from multiple sources in se, please let me know, or how I can get that info, thanks!

[sonic current]

Hey guys there any issues with the chat bot today ? My buddy is not getting bot replies....

[foggy hemlock]

Seems to be dead in multiple channels

[white breach]

Yes, it's down for me.

[sage lake]

Is S.E Live down for everyone then? I can't connect kick for some weird reason

[primal gull]

For me the commands are not working.....

[rain rampart]

working for me now

[primal gull]

Yep they are working for me too now

[violet bear]

Is it normal to be waiting a whole week for a reply from support?

[rich trellis]

anyone know how to get chat pop ups on obs studio for twitch and tiktok via se.live?

[brisk crystal]

like on stream or on the side

[brisk crystal]

??

[jovial sentinel]

Hi does anyone know how to fix donations coming in. my friend tried it with followers. tyhat worked. but donations dont work

[rich trellis]

dw sorted it

[grand schooner]

tried logging in using youtube for the first time but had this notification..is there something wrong?

do i need to check all those boxes?

[loud sequoia]

my tickets typically average 3-5 days for my first response smh

[violet bear]

Ah okie yeah I thought it was weird I've no clue why no branch of support replies to me period

[loud sequoia]

yea i have the same problem with Elgato, their worse actually (which i thought was hard to be worse) i once went 2 weeks between responses. Their excuse: oh sorry I run a support team, and anything longer than 24hours is a absolute failure in support

[violet bear]

Yeah it's crazy, I've been trying to contact support for 3 months now

[loud sequoia]

whats the issue if u dont mind me asking?

[violet bear]

I have a sponsorship that was supposed to pay out 3 months ago and they won't pay it out. It says no bank info but when I check it it shows there's bank info and tells me to contact support to update it.

They've refused to payout or respond to anything since I had a dodgy sponsor where they decided I wasn't going to recieve any of the money made and wouldn't tell me why.

[loud sequoia]

yea ive had issues with "sponsorships" (heavy emphasis on the quotations lol) a few times. u gotta watch it with some of these mobile game sponsors, or ones with heavy microtransactions, they nickel and dime people unless u made them a crap ton of money.

[violet bear]

Yeah it sucks, I'd done several that were all fine then did one dodgy one that looked fine soon as it was downloaded it was full of AI and plagiarised stuff, suddenly since then they won't even pay out for ones I'd done prior its super annoying, it's like my whole accounts been banned from support or something cont contact them about anything

[loud sequoia]

wish i could help, im good with most tech issues, but thats a money one 🙂

[loud sequoia]

u would think they would vet these companies before partnering up with them.....smh

[violet bear]

Yeah wish they would this whole problem could've been avoided

[violet bear]

THEY CLOSED MY TICKET WITHOIT RESPONDING

[tardy tartan]

tragic

[hoary orbit]

why does my tiktok not have a stream delay

llike i have a stream delay on OBS but it doesnt show on tiktok

[cyan turtle]

It says I need live access when I already have live access can someone check my ticket please

[candid thistle]

does anyone here use Mercury???

[dim belfry]

Hello guys i cant use chat overlay because he dont work in my obs. On the site where i setting up him he works, but in obs and my stream no chat image

[knotty python]

are you using it as a browser source ?

[dim belfry]

yes of caurse

[dark geyser]

Can I get a grab tap earnings check? 🤓☝🏻

[frosty sun]

Hello do you know how i can delete this ?

[cyan turtle]

wtf they closed my ticket???

[left oar]

Uninstall StreamElements, reinstall OBS only

[left oar]

It's good 👀

[left oar]

Might've been an automated thing, but was reading back so no clue, let me forward your issue to staff

[violet bear]

OMG THANK YOU SO MUCH!!!! I've been having a nightmare contacting them. Thank you so so much!

[jolly comet]

Hello do embeds fail here or

[faint root]

Hey everyone Happy Saturday, I'm not sure if I should file a ticket for this issue. But Youtube is showing up twice in my multistreaming window and then puts 2 VODS in my youtube when I'm done streaming. Has anyone seen this?

[silent saffron]

You delete that by uninstalling the SE.Live plugin

[jolly comet]

It's Sunday for me rn

[proven wasp]

Help plis

[blazing mulch]

hi, while in the middle of a stream is it possible to change your game category on se.live?

[lavish cliff]

Dear Community. Ive got a little problem with SELive. I cant setup Twitch VoD-Track for Twitch. Not in OBS nor in StreamElements Multi Stream. My twitch stream is set to primary but cant switch my audio options (tracks) there. Only for Kick and Youtube its changeable. Some Advice?

[harsh bolt]

try changing yout default browser bcz sometimes browser don't allow sign in .

[pseudo hull]

It's actually posting a "welcome" message that's auto deleted but nothing actually out of the ordinary.

[kind remnant]

Yeah, i just reset my discord, didnt understand it at first

[solar spear]

I have the same issue.

And happy sunday

[left oar]

#community-helpdesk

Or #submit-support-ticket

[faint root]

I hope someone can help us. It’s very annoying. Happy Sunday

[wintry moon]

Did you end up filing a ticket, I came here looking for a solution too. I can't delete any of the stream outputs there either

[faint root]

I came in here first honestly. But I think I’m going to file the ticket. I’ll do it now.

[worthy oracle]

Stream Elements Help Desk found the solution! The Video Encoding had to changed in the vertical canvas settings to AMD HW H.256 (HEVC) I hope this helps!

[ivory zenith]

Hello good afternoon, I hope everyone is well, I would like to ask a question to the community, if they come to know of this issue or has happened to them ... recently I wanted to install and connect stream elements with my Twitch account through OBS, but when I want to connect the accounts the screen stays loading, it should be noted that I already updated the OBS, uninstall and install the Streamelements, and still with the problem

.

.

I hope not to be bothered and to be helped by this beautiful community.

[faint root]

Seems like a lot of us are having this problem.

[spark gulch]

yo ima start using it or should i stick to obs

[bleak patrol]

Does anyone know how Jacksfilms is able to get cool visuals and sounds in his stream in real time with his stream deck? He does a lot of cool stuff like explosions and transparent media and I wanna know how it’s done

[coarse ferry]

Quick question for alerts. Is there a way to use custom fonts still? I have one local on my computer I want to use. Thanks.

[harsh bolt]

Hey everyone! 👋 Today I'm playing Tech Store Simulator on Twitch!
Got any pro tips for an eye-catching thumbnail or making the stream super engaging?
Then tell me !

[fiery sand]

hi

i need help i have a problem pls

[harsh bolt]

what is you problem????

[fiery sand]

I don't get notifications from new subscribers to my YouTube channel, only incrementa el numero pero no recivo notificaciones en mi stream elements de los nuevos subs

And neither do the alerts appear to my Viwers during the transmission.Exmple someone subscribes while Eatoy transmitting and the alert I have set up does not run and nothing appears.

[harsh bolt]

Well sorry buddy I don't know about youtube but for twitch you have to copy alert code then paste it in OBS browser

[fiery sand]

You couldn't help me with a solution for YouTube: it's the platform Eatoy has streamed on right now, right now?

[sly cypress]

ya know something I miss? Does anyone remember "Mercury" that streamelements had? was a way to mass edit youtube videos and descriptions, live-updating widgets too, oh man I assume it was taken down due to API or overuse?

[light silo]

anyone know if tiktok integration is coming for like alerts and stuff?

[pseudo hull]

Until we get API access to their stuff no.

And it's a wait on them unfortunately.

[dusk escarp]

If I have SE.Pay and Paypal connected, will donos be prioritizing SE.Pay?

[pseudo hull]

No. It's always viewer choice.

[halcyon niche]

does anyone know how to fix the multi-stream modual my keeps saying Failed to fetch dynamically imported module

[rotund sedge]

When a virus scan check says Streamelements is a trojan! LOL

[ivory zenith]

Why i dont become ad Campaigns now?

[ivory zenith]

chat can anyone please helo

[tardy tartan]

suspicious

[spare kernel]

I have a problem.
I have OBS installed, and I’m using StreamElements for multistreaming. I mainly stream on YouTube, and I’ve also connected my Kick and Twitch accounts. The issue is: the stream works perfectly fine on YouTube — no problems at all — but when I start streaming to Kick or Twitch as well, the stream on those two platforms only lasts for about 2 minutes, then it stops by itself. Occasionally it catches the signal again for 10 seconds or so, but that’s it.
How can I fix this?

[knotty helm]

I’m having a problem when I make a new title during the stream it doesn’t type the new title in the chat

[silver canopy]

Does anyone know if the "Enable Bandidth Test Mode" on OBS works with the SE live plugin ?

[queen rune]

Opened up OBS and its saying my vertical canvas is no longer here? how do i fix this with out having to recreate everything?

[fast otter]

#community-helpdesk

[sudden isle]

got the same thing, did you get any info about it?

[kind fog]

I have two questions I would like to know why the multichat does not appear for Twitch and TikTok and how I can set up the stinger transitions for the canvas in vertical. tysm

[surreal bronze]

i'm the only one who noticed an high gpu usage with nvenc with the new updates? never user 40% of my gpu for streaming, always 5-10% lol

[frigid stag]

ellloo

[fast otter]

@heady wigeon no self promotion on this server.

[heady wigeon]

My bad, im just new idk where to promote

[fast otter]

Nowhere on this server

[olive egret]

pardon up pls

[olive egret]

it's cool man
no one is above mistake sometimes

[fast otter]

I go get donuts and people start misbehaving :(

[olive egret]

hehe, then ig you share the donut for them lolz

[velvet knot]

im new here.. wishing the chat all blessings

[past shell]

@velvet knot ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[golden mulch]

Can you guys run Youtube Vertical as the main Canvas. I have tried it several times and it goes to horizontal every time. Is there a trick???

[midnight lance]

Not to sure where to ask this but is the virtual camera feature coming soon for the vertical canvas??

I may need to switch back to Aitum Vertical for a while until we get it ( I'd prefer not to do that)

[foggy steeple]

yoo can someone help me

[spiral tiger]

i forgot- how do i log back in to show the twitch/youtube options on the side?

[gray talon]

Anyone know if OBS.live is supported on Linux?

[desert maple]

Hello, excuse me. Has anyone experienced that when transmitting to TikTok, the program connects and disconnects every second and does not allow transmission?

[minor valve]

@everyone

[quasi vessel]

Hello. Does anyone here know the command to make the chat goes horizontally (left to right)
I am costumizing one right now but I have no idea how the command works

[left oar]

#community-helpdesk or #submit-support-ticket peeps

[left oar]

The everyone tag does not work in this server

[brazen fjord]

Any idea why my support tickets keep vanishing? Don’t get any responses they just poof

[rotund prairie]

The TikTok chat for the SE.live plugin is not working

[loud whale]

I connected my TikTok through SE.Le when I go to start streaming, it’s not gonna live at all my twitch is the one thing going live

Anybody going through this problem? I need help.

[steady warren]

Is anyone else's !followage command on twitch giving the 'something went wrong' error?

[unreal sparrow]

hey guys

who can help me in alerts

[light dawn]

https://tenor.com/view/fireworks-firework-night-aesthetic-anime-gif-19222229

Happy firework day all!

[past shell]

@minor valve ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[left oar]

#community-helpdesk

[sour lily]

is anyone having problem to add something on Streamelements Store?

"Failed to save item"

[ionic vine]

Is there a bot i can use that shows my thumbnail of the video like the one on top. Dynobot doesn't seem to do it

[nimble solar]

ay

[knotty coyote]

Hello people

[torpid hatch]

Hello everyone

[feral arch]

Hello guys I have slight problem - where can I set streamelements to Czech language please I cant find it.. thanks.

[snow wolf]

You can set the chatbot language to Czech here https://streamelements.com/dashboard/bot/settings

[feral arch]

I did but everything is still in english sadly

[snow wolf]

I just checked and its in czech for me

[snow wolf]

Try this

[past shell]

Go to the Dashboard > Right side > Part channel > Join channel (https://streamelements.com/dashboard) https://i.imgur.com/uYVb8OK.png

[feral arch]

Oh yeah I connected him and after connect I swtiched to czech so its might be it

thanks a lot man🫡

[narrow fable]

hi how can i resolve this ?

[potent escarp]

every time i try to connect my twitch account on obs i get nothing, it just tries to and then doesn't work. any help?

[lofty zealot]

Quick help please. Need to chage title of my stream. No longer see button to do that. Where can I find it?

[celest saddle]

why did streamlabs get rid of mult chat?

[pseudo hull]

Ask them.

[spiral nebula]

hi this is probly a silly question and might not be the right place for it but im trying to pot a photo background on my camera so its just me and not my kitchen 🤣 any advise would be massively apricated

[mossy saffron]

Does anyone know why every time I turn on Kick the streaming turns off in 6 minutes?

[light silo]

Anyone know how to get the SE Vertical Canvas to record as an MP4 file and not an MKV?

[glossy gulch]

I just got the OBS plugin and whenever I try to connect my channel, the link pulls up as normal but its displays the "Logging you in" for a split second before disappearing and nothing happens. Can anyone help me out?

[ivory zenith]

Hi 🙂

the widget sharing channel no longer exists ?

[boreal pier]

hi

[uncut coral]

why isnt the follower goal updating its like 10 behind

and my activity feed is not updating

[warm tulip]

i made my own overlay for any streams i do, but its not letting me use it

[left oar]

#community-helpdesk or #submit-support-ticket

[west fern]

Hey how do I know the people who are hosting campaigns and promoting it here

[glossy crag]

what do I need to do

Im trying to stream on twitch and tiktok and Im using SE live but when I start OBS ts pops up

[limber marlin]

I would need a hand once downloaded if live when I open obs it tells me that I have to connect an account. I select Twitch, but the black screen appears and it does not let me connect why? Who could help me?

[ripe lion]

Hey everyone

Can anyone tell me how to get that tag!! Cause I wanted that

[frozen kindle]

Hey guys, I have a quick question:
Can I use StreamElements to go live on youtube shorts and youtube at the same time, along with twitch?

[limber marlin]

I would need a hand once downloaded if live when I open obs it tells me that I have to connect an account. I select Twitch, but the black screen appears and it does not let me connect why? Who could help me?

[bright schooner]

why does this pop up now? any help

[gloomy ocean]

iv tried and it only allows me to do 1 youtube live and thats all

like meaning one youtube like, shorts wont run and twitch wont run at the same time

[frozen kindle]

it let me do it with twitch and yt along with shorts

[thorn ridge]

Hello..

how do i live support?..

[fast otter]

post your question in #community-helpdesk or follow the instructions in #submit-support-ticket

[thorn ridge]

if you have to wait for a support ticket, thats not "live" support..

[fast otter]

Then reread the first part of my message and do that instead

[winter zinc]

tried connecting stream elements to twitch and now my obs isn't working it tells me to login to twitch then takes me to a blank tab in my browser any help?

[minor solstice]

I have been using grabtap, and cashed out, however I don't see the money anywhere, even in the payments tad on the app

[fast otter]

Answered in #community-helpdesk

[minor solstice]

Ok thanks

[fast otter]

Answered in #community-helpdesk

[hollow coral]

I get this message when trying to stream on YouTube

[mental radish]

yo i need help

[left oar]

#community-helpdesk or #submit-support-ticket ◀️

[high agate]

Hi I’m brand new to gaming and streaming and all tech stuff 🤣 just here trying to support my son who’s 8 and is wanting to get into pc gaming and YouTube. So I thought I’d learn too lol where’s best to go to find out what to do?

[fast otter]

@violet quail not the place for that

[civic root]

Update mentioned bug fix for audio distortion, hopefully that's gone for good now! 🤞

[fast otter]

Might be an incompatability with the new OBS update. I doubt SE has had time to verify/update the plugin.

Submit a ticket with the OBS log and crash log so they can investigate

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[spring bloom]

yo my canvas for tiktok just said it no longer exists

[icy moss]

why the font does not change ? is there any restrictions to it ?

[spring bloom]

it wont work

[ivory zenith]

Hi

[magic echo]

Is it true both YouTube and TikTok are not working vertically? I have seen on forums and opened a ticket but basically got told "Good Luck"

[spring bloom]

my vertical layout sht the bed and wont return as well, i hope this isnt a problem on my end and this gets resolved soomn

people have had this problem for months it looks like and nobody has a fix, SE please contact somebody soon and fix this, your community has been waiting since feb 1st and that seems kinda long

such a great plugin and its a shame they havent fixed this bug, mine just broke yesterday and its getting annoying since my streams have been blowing up

[quasi vessel]

I'm getting the Tiktok user is ineligible message for live streaming. I can't find any info in here on how to fix that. Can someone help please?

[slim crescent]

Can I self promo?

[fast otter]

No

[slim crescent]

Ok

[fast otter]

You will probably need to reach out to tiktok

[spring bloom]

SE.live is going to sht rn

its removed my tt live accesss as well now, b4 it was just my canvas now its my live, sucks to see such a great plugin go to sht

come fix your plugin SE.staff or at least answer uys

[south spindle]

Is stream elements plugin worth using,

[spark escarp]

Where can i find community based alerts?

[blissful helm]

how do i set up multistrea,

[somber ingot]

was there an exit button below settings or am I losing my mind at 630 am?

[pseudo hull]

Answered in helpdesk.

[toxic path]

Hey guys wondered if you could help me, I’m starting my twitch channel up again with a re-brand etc, what would you advise on game wise and setup wise, be much appreciated have a good day guys

[spark escarp]

If my default is OBS Twitch and not stream elements Twitch does that change anything?

This is all on OBS btw^ with the switches

[scarlet scarab]

I want Streamelements to release the SE Live Plugin for Linux preferably Flatpak

[pseudo hull]

There's no plans to make it available ATM.

At least develope.

[errant python]

One question, if i installed streamelements and now i want to delete it of my obs, how can i do it?

[solar sonnet]

hi can someone help me i want to use a custom bot for my twitch but i cant find it on my obs ther is no option for it

[past shell]

@solar sonnet ⤵️

You can choose a custom name for the streamelements bot by logging into the option on this page. https://streamelements.com/dashboard/bot/settings

If the option to login is not visible while logged into your Twitch account please make a ticket so staff can fix it for you (!ticket custom bot name).

Certain restrictions may apply.

[fast otter]

Uninstall it like any other program

[solar sonnet]

thanks i will make a ticked for it ther no options for me

[wary dew]

Anyone know if a TikTok Streamelements chatbot is in the works?

It’s the only platform that SE does not have a chatbot for

[daring nebula]

.

[grizzled lark]

did you manage to do a setup for tft? i'm trying to do one for it

[primal portal]

Hi everyone, I'm new and wanted to ask if anyone has had the same problem: since I installed StreamElements SE.Live on OBS Studio, it no longer appears in the controls, and the (exit) option under settings is no longer visible. Does anyone know how to reset it? Thanks.

[fast otter]

OBS has removed the exit button intentionally.

[primal portal]

So every time I close it from the cross in the top right, after I start it normally, a window always pops up: OBS didn't close properly during the last session. Would you like to start it in safe mode (third-party plugins, scripts, and web sockets will be disabled)?

[neon obsidian]

its working for me are you sure that you are doing it right? (at least youtube is)

[gritty fractal]

Hello everyone, does anyone know how to solve this connection problem?

[past gale]

Could i get some help please?

this was the only place I could think to go....

[lean hollow]

I need help, is it possible to stream on YouTube and twitch while having a separate overlay for each one. I’m using stream elements multi stream and I want it to display but YouTube chat in the top right for YouTube and then on twitch for it to display the twitch chat

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[left oar]

Hey everyone

#community-helpdesk or #submit-support-ticket

[bronze marlin]

Hello guys, were any of you able to solve the problem with the StreamElements multistream plugin? in my case it freezes the OBS

[mystic owl]

the same thing happens to me

[lean hollow]

It happens all the time to me you just have to close obs and reopen it

[bronze marlin]

I've done everything, because I do multistream and I need the plugin, but it's no use because it keeps freezing every time, when moving the camera, or starting the live!

[uncut harbor]

Hello everyone. Does anyone know a solution to my problem? In general, only the chat from Twitch is displayed on the stream, and the chat from YouTube is not visible. At the same time, all the chats are in the multichat tab (I launch streams through multistreaming)

[clear cliff]

is there any way i can talk to support in vc

[latent garnet]

Hello! I hope someone can help me. I just installed the application and it doesn't allow me to open the S.E live docks.
How can I configure my OBS so that this tab becomes active?

[boreal pier]

Is there here SOC Analayst?

[ashen thicket]

Good morning, I have a problem with SE.live. It appears in the tabs but the option to display the window doesn't appear. If anyone knows and can help me, thank you.

[barren cedar]

WHy wont my chat overlay work anymore? it was working this morning im so frustrated

[stoic lodge]

Oi algum ADM aí

Eu comprei um pcoim e não caiu no meu painel não

[wind rock]

Hi guys, I use obs with the plug-in to make multistreams, I have no particular problems but I would like to try to decrease the latency that there is with the live, do you have any advice? Because if I do it from the settings of obs gives me error

[lilac shell]

Hye

I need help with my overlay, when i put it into OBS, it doesnt fit it correctly and frankly doesnt match whats on the overlay screen. When i put it in top left, it appears in the middle on OBS

[past shell]

@lilac shell ⤵️

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website) and check Shutdown source when not visible and Refresh browser when scene becomes active, as shown in this GIF: https://imgur.com/a/2JhJD0S

[coarse citrus]

is anyone else having issues where sponsorships dont end after the "timer" has expired?

[woven hound]

Any one experiencing bugs lately ?

I have no monitor output and laggy chat

I have audio going to the viewers and they can hear the alerts, however I can't hear my Sound alerts and Twitch alerts while my advanced audio settings are set to monitor output and input

[quick bramble]

Good morning good afternoon good evening hope you all well and having a great day

[sharp tree]

how do u get a streamkey yall

[tulip lichen]

I’ve updated everything and this still shows

[neon zodiac]

mine worked after updating driver

[scarlet scarab]

Streamelements will definitely not put Trovo on multistream

[dark girder]

hi all is the multi streaming down im having a issue i keep getting this msg ( Unauthenticated
You need to be logged in to use this feature.

If you did log in previously, please logout and login again.

[foggy snow]

yoooo

[sullen burrow]

hey I am trying to download a overlay package from streamlabs its a free one since I am broke can anyone help me out?

[ivory zenith]

Hey guys! I joined this discord server from watching a YouTuber. In his video he shows a Widget-Share channel where users share their own made widgets with the community. Does this server have one of those?

[pseudo hull]

Yes but it's previously shared ones that were submitted by users.

Given they've not been touched in a while some may have broken.

Also #widget-share.

[ivory zenith]

Thanks!

[kindred inlet]

Hello,

I'm trying to add the ‘social media rotator’ to my feed, but the animation doesn't work, either in the editor or in OBS. Do you have a solution?

[stable void]

Hey how do I report someone on this server for DM advertising?

[earnest axle]

would it be possible for se.live multistreaming to support having a seperate track for twitch vods? i multistream guitar hero but because of so many copyrighted songs i have to have a seperate vod track to mute the copyrighted songs

[atomic blade]

Hello, is there a way or a command to restock items in the loyalty store? I want to restock items for every stream. Thank you!

[crisp cove]

hey on the left side of my obs above my scenes i had a dock that showed the category, viewers, title etc, after the update its not there anymore and i cant find a way to bring it back, anyone know how?

[livid matrix]

Good morning all! Question - buttered bread if dropped almost always lands butter side down. Cata always land on their feet. If you were to tie a piece of bread to the back of a cat, butter side up, tossed them off a roof, what would happen? Which would hit the ground first?

[crisp cove]

https://tenor.com/view/antigravity-toast-butter-anti-gravity-gif-13644251

[raw jewel]

Is it just me or are the sponsors getting harder and harder for viewers to do

[prime aspen]

How can I make it so that 2 messages are sent in a row using a timer? I've tried the Response messages function, but it doesn't send 2 messages in a row; it only alternates them

[quiet kite]

Two timers set at the same interval perhaps?

[dire scarab]

Hey! How do I open commands advertising for Nightbot to get people to my discord, patreon, etc. On a time basis?

[dire scarab]

It's not you. I'm trying to find some on console, but I have no luck.

[bitter lagoon]

wait the alerts doesnt work anymore ?

[dire scarab]

I'm sure they may still work, but I don't know how to activate them properly.

[silent cloud]

hey does anyone know how to use the free overlays that stream elements offers and edit them and use them into obs and make the overlays work for most recent followers and everything be cause the moment i edit it makes the live alerts stop working but if i dont edit them then the most recent subs and followers overlay just says aboun of words that i dont need there if you can help please respond on here or pm me or if your able to since i need help asap call me on here i need the help like crazy

trying to get overlays to work in obs for kick animated stuff works until i edit it then save it then when i put into obs live alerts dont work and most recent follos and subs dont show anything

@everyone

[urban creek]

is using twitch channel points a thing to activate overlays from stream elements

[grim slate]

hello community

[forest dragon]

i have problem signing in in obs to my twitch account

[tough echo]

hello, i have a problem. when i start streaming, the notifications always pop up (disconnected obs , reconnecting obs) did anyoene can solved this problem ?

[weary hinge]

Let’s start innovating what’s possible on Twitch.

This tech is free. It’s the same thing fox NFL and F1 use. It’s what the graphics to run the sphere in Vegas use and it’s free!

And I’m running a very complex scene on a 4070 which is not low low tier but it’s nothing crazy. And my scene is WAY more complex than it needs to be.

I have NEVER used unreal engine until June 1st but there is an UNBELIEVABLE amount of tech documentation that is available so it’s fairly easy to pick up. Just understand that optimization is going to be key and can be boring but let me tell you it’s worth it.

When I brought everything in originally WITHOUT lumen, without ray tracing without fucking live controlled DMX lighting it was running at 80 to 95% GPU…. PACKAGED.

I’m now running at 20% to 32% GPU real time rendered not packaged in editor ON EPIC scalability, with freaking lumen, hardware raytracing, DMX,

And I’m running it on a fricking 4070. I’m so hyped!!!

[hollow plinth]

respect it looks fire 🔥

[weary hinge]

Thank you!! 🙏

[untold yoke]

Hello, I wanted to check if this is common, but since updating obs to 31.1.1 I get guaranteed crash when closing obs and then have to reboot it in safe mode before being able to boot it properly again, ive read that its an issue with plugins but the only one I have is se.live

[ivory zenith]

hi all, im trying to sort my sound out so the stream can har me though my headset but cant seem to fine out how to do it any help thanks im new to this stuff haha

[autumn saffron]

im new but how's your guys/gals morning been

[finite delta]

Try uninstalling and then reinstall

[grim slate]

1660 super updated driver still happening how to fix

[jagged lily]

any tips for setting up bots for kick cheers using obs

[neat kettle]

Hello, I have a question. Can someone help me set up my OBS correctly so I can steam via Twitch and TikTok?

I've already downloaded the SE. Live from StreamElements for OBS.

PS: I wrote this using Google Translate.

Best regards:
Blacky1910

Please contact me privately.

[glad kraken]

hey, did you get any solution to this? I've done a full fresh install on a new pc and still having the issue

[ivory zenith]

Can someone plz help me setup obs studio with streamelements

[mystic owl]

Clear Obs cache. Before doing this, make a copy of the folder... Open Obs and then close it. More files will appear in the cache folder. After the old folder, copy profile and alfo to the multistream folder and it will fix the problem. Try it, but remember to save your profiles because deleting the cache folder deletes everything.

Win + R

%appdata%\obs-studio

I hope you understand me, I'm using a translator, I speak Spanish

[tacit abyss]

did my ticket just get closed?

[hot lotus]

hello

if I need help setting up song request do I need a ticket?

[cyan beacon]

Im trying to edit my overlays and one of them just gets permanently stuck with the 'saving...' bubble. I've tried on a different browser but it still wont work. how do i fix this?

[arctic socket]

Yoyo who do i contact about help with the multistream tool?

[fathom solar]

Hi. i just got SE.live. i deleted my windows and setings. is there a way to get the default stuff that was already set up when i first installed this? i have no clue how to manualy do it.

[past shell]

@cyan beacon ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[fast otter]

I do not believe so

[tacit abyss]

chat since when can you not end your own sponsors? @fast otter

[strange jungle]

Is there a place to give feedback or request features for vertical and multistream?

[green moss]

Is there known issue with importing streamlabs/nightbot into OBS? having issues "Import failed please try again later"

[sly lake]

I need help, I want to connect the obs with the Se.live plugin and it won't let me, it stays black and doesn't help me

[fast otter]

Twitch auth doesn't work with Brave.

[sly lake]

I tried it with edge and it didn't work either.

[fast otter]

That's new to me; it's a Twitch issue, not much we can do about it.

[sly lake]

But when I connect it to YouTube it doesn't let me either.

[fast otter]

If you have chrome can you try that?

[sly lake]

I'm going to install it now

[sly lake]

Thanks, I was finally able to do it with Chrome.

[fast otter]

#dev-chat

[supple mantle]

Hi, does anyone know why when I add it to multistream, YouTube or Twitch... it always stays like that and the screen is black? Any solution?

[steep cave]

anyone know how i can make one of these sub goals or follow goals like this I'm not good at code or nothing so i dont know how to make it auto update and all that stuff

[fast otter]

What browser?

[supple mantle]

google chrome

[fast otter]

It should work; do you have any plugins enabled?

[supple mantle]

No add-ons, any recommendations?

[fast otter]

Unfortunately not. Submit a ticket and someone can take a look

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[supple mantle]

Should I put something here?

[fast otter]

You shouldn't need to in order for it to work

[supple mantle]

I understand, what should I put please?

I generated permission and it gave me a link, I don't know what else to do.

[split linden]

Can someone help me, I'm trying to put a streamelements overlay and it's not showing.

[past shell]

The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

[rose badge]

anyone else have their Exit button disappear from the controls dock or is it just me?

[fast otter]

OBS removed it intentionally

[rose badge]

oh snap. thats not good. its telling me to run it in safe mode since.

[late birch]

hey i need some help

anytime i try to start up stream i see this, this is my first time using it

[brittle granite]

Hello guys, anyone can assist with creating a widget that fetches your loyalty leaderboard top 4 names with points? Thank you!

[clever rock]

I don't know where to ask this but I would like to know if you are thinking about having Instagram also integrated into SE Live. I think that would be a good idea. I stream on many different platforms and the only one that gives me any issues is Instagram because I have to get a new stream key every time I want to steam there. I am sure I am not the only one who would appreciate Instagram being apart of SE Live.

[pseudo hull]

Considering we nuked Facebook integration I double that would even be considered.

[fathom solar]

are there any good walkthroughs for a new person to streaming set ups?

[ivory zenith]

Can someone plz help me setup obs studio with streamelements

[chilly nebula]

Is opening a ticket only way to get assist with a problem that **stops **OBS launch because of error pop up ? That pop up window has StreamElements update mentioned

[soft creek]

Hello, can someone help me? I can't log into any account on multistream.
None of them appear here, even though everyone is already logged into the site, and when I try to add them here it just keeps loading and doesn't do anything. only this screen remains without anything

[tacit abyss]

love it when they just ignore tickets when you cant answer the questions lmao

[civic minnow]

Morning all 👉☕️☕️

[unique badge]

Anyone know anything about twitch?

Where do i find these settings

[ember bane]

yo anyonne have a fix cause when i go to streamtools>chatbox and when i import it, i dont get to see the chat its just a blackbox

[stiff shale]

Is it not possible to change tiktok lives title after you already start streaming? I can change twitches just fine but unsure if its even possible for the tiktok live instance. mods lmk

[dire scarab]

I have a problem. When i used Restream in the past, My alerts on Twitch and/or Youtube will show on my screen, but it doesn't show on theirs. How can i fix that approach?

[gloomy schooner]

so question i downloaded se.live to run a multi stream for obs , but now my obs crashing . what did i do wrong an how can i fix this?

[kindred saffron]

tu

[lucid berry]

Anyone noticed the quality of sponsorships going down after the partnership with twitch?

[lucid berry]

Or might just be me IDK

[distant jasper]

Hi folks, Any of you lovely peeps have any idea why my MultiChat is in a fixed position and I can't move it to another monitor pls?

[ivory zenith]

Hello, I have a question.
My question is a streamelements app for streaming on iOS?

[pseudo hull]

No

[glad kraken]

Sadly didnt work for me but thank you for taking time to repond!

[mild hornet]

Quick question, my TikTok doesn’t go live with the vertical canvas setting unless I switch it t default anyone know why?

[fickle quartz]

Are there any known issues with the Twitch bot at the moment? I have a channel (I'm a moderator and bot manager there) where view time and therefore loyalty points aren't tracked (I don't know about bonus stars from subscriptions and the like). However, things are working fine on the streamer's second channel. All other bot functions seem to be working without issues... I've already tried a few things, including rejoining the bot, adjusting loyalty settings, and checking whether the bot is aware that the streamer is online (yes, the bot knows). Paying out points manually works.

Does anyone have any ideas, or should I open a support ticket and hope someone takes over quickly to take a look?

[fast otter]

There are no known issues.

• part the bot
• disable loyalty
• have the streamer logout of the website and log back in
• enable loyalty
• rejoin the bot

[fickle quartz]

OK, thanks for the suggestion; I'll pass this on to the streamer, hoping he'll do it quickly while he's online.

[quartz obsidian]

Heya, I set up a custom bot but he isn't showing up or sending messages as a custom bot. I logged out, logged back in, parted the bot, rejoined, modded, refreshed cache. Still showing upo as StreamElements in my chat. ;o ;

[torn mural]

Hey guys, I am streaming on Kick, I try to go to overlay and look for a live stream chat, I don't find stream tools over there, anyone knows how to fix it please

[edgy crow]

I'm a mod for a streamer and this is happening in their channel too. It started yesterday and is continuing to happen today. I'll have them try these instructions to see if it works. Viewers can still gamble and give their loyalty points to anyone, but not gaining any from viewing.

[hearty yoke]

If this works for him, let me know. please and thanks

[amber gyro]

does SE live support Tiktok chat yet? I was watching a video on youtube and mentioned it wasn't supported earlier this year

[edgy crow]

No luck. She did it twice and Watch Time hasn't changed, which would also affect the loyalty point distribution.

[edgy crow]

Streamer I mod for followed the instructions twice with no luck. I've been watching the Leaderboard in the Dashboard and the Watch Time has not moved for anyone and streamer has been live for over an hour. Since Watch Time is not being tracked, it is affecting the loyalty point distribution. Should a ticket be created for this?

[robust lagoon]

does anyone know where streamer tools is in the chat overlay? it is not appearing there?

[fast otter]

The only other suggestion is that it wouldn't work until the next stream, but yes, I would create a ticket

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[sinful bloom]

wanted to learn if this is the right spot to get help with twitch. a few days ago twitch streaming worked but now all other platforms are streamed to except for twitch. how did i fix the issue.

[spare grove]

A streamer I mod for also has the exact same issue with loyalty points suddenly not updating at all as I saw some people mention here earlier. Would it be recommended to create a separate ticket ticket for their stream as well, pertaining to the same issue?

[cyan gust]

yeah loyalty points have been broken for me too

[hearty yoke]

okay thanks

[severe prism]

hi haw can i do live at tiktok and kick at the same time

[bold flint]

Hey, so I'm using streamelements live, android app. and by some reason I can barley hear the mic recently? Have been working great before and when filmning but not now?

[flint socket]

Im currently new to stream im about 20 days in made affiliate like 4 or 5 days ago really need help with getting page set up i current go live from my ps5 can anyone assist me

[open relic]

Hello, is your loyalty system down too? I can't gain anything my whole stream, I don't understand why

[zealous hollow]

YO i need help please

[raw jewel]

Did anyone else’s sponsorship offers just disappear?

[smoky ice]

im so confused no canvas i create will work, only defualt canvas works, but hey i can use obs for tt now if i want

[tender cave]

My TikTok says I am live on the Multistreamer but when I check my other devices I am not??

[boreal mantle]

hi, has anyone else had an issue with the song request being blank on obs? it was working find now its not showing properly, have removed it and added it back as well

[eager hill]

Hey i was unable to join your server?

[tall spear]

Anyone else experiencing super buggy tracking systems atm?

[velvet acorn]

Someone experiencing regarding points? Viewers not getting points, loyalty mode is enabled

[cyan gust]

Yeah its happen to me and another steamer i know but apparently some people aren't effected? It sucks

[open relic]

Same, apparently caused by an issue that made streamelement not counting the watchtime so it doesnt update points

[left oar]

Best to ask in #community-helpdesk or #submit-support-ticket if you haven't already peeps 🙏

@boreal mantle @tall spear @velvet acorn @cyan gust

[desert kayak]

Does anyone know how to link "switching scenes" to my vertical canvases for tiktok and yt shorts?

I've linked my scenes, but when I press the button to go to my brb screen, the vertical canvases don't follow, unfortunately

[bleak egret]

Hi, can anyone help me with an OBS issue? I'm having a problem with OBS crashing, freezing, and dropping my stream while I'm streaming. I've been streaming before and it crashed. I know why I'm capturing gameplay or a window, but I don't know why. I have StreamElements SE.Live installed and linked it to my Twitch, Kick, YouTube, and TikTok accounts, along with StreamLabs. Today I got suspended from streaming on TikTok, but I can't even appeal it, and it keeps dropping my stream and freezing my OBS.

[past shell]

@gilded venture ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[manic walrus]

I am unable to see my latest subscriber's name from youtube on a widget. Please someone help.

[prime vector]

@everyone need help .. how to connect obs to tiktok?

[mellow gate]

Happy Saturday 💙 chat! Make it a great one

[bleak egret]

Hi, can anyone help me with an OBS issue? I'm having a problem with OBS crashing, freezing, and dropping my stream while I'm streaming. I've been streaming before and it crashed. I know why I'm capturing gameplay or a window, but I don't know why. I have StreamElements SE.Live installed and linked it to my Twitch, Kick, YouTube, and TikTok accounts, along with StreamLabs. Today I got suspended from streaming on TikTok, but I can't even appeal it, and it keeps dropping my stream and freezing my OBS.

[limpid crater]

Hey guys. Where do we go to talk about the SE LIVE Mac beta?

[true tapir]

Hey guys, I added my TikTok account however when I try to start the stream I get an error that says: Some streams failed to create: TikTok not supported. Help!

[jolly basalt]

when can i expect help with my ticket?

made it at 3

[outer prairie]

how u make a ticket?

[fast otter]

Tickets are answered in the order they are created.

[past shell]

@outer prairie ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[outer prairie]

i dont have any premissions to do !ticket

[fast otter]

What happens when you try?

[outer prairie]

cant even try

My activity and alerts dont work after become affiliate i relogged everything but doesnt work, maybe u know

[fast otter]

You're typing here, you shouldn't have any issues with the phrase !ticket

What's your channel name? No links.

[outer prairie]

xsjefx

[past shell]

@outer prairie ⤵️

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).

[outer prairie]

i cant make one because dont have premissions to type !ticket

[fast otter]

Read step 1 again

[outer prairie]

wauw its 4.15 pm here lol sorry 😂

[fast otter]

🙂 you're not the first

[blazing kestrel]

Hi I was wondering if someone could help me figure out my nvenc issue. Is this the correct chat to ask those questions?

[tawny hamlet]

anyone having issues connecting with tiktok?

[bleak egret]

Hi, can anyone help me with an OBS issue? I'm having a problem with OBS crashing, freezing, and dropping my stream while I'm streaming. I've been streaming before and it crashed. I know why I'm capturing gameplay or a window, but I don't know why. I have StreamElements SE.Live installed and linked it to my Twitch, Kick, YouTube, and TikTok accounts, along with StreamLabs. Today I got suspended from streaming on TikTok, but I can't even appeal it, and it keeps dropping my stream and freezing my OBS.

[proper mauve]

hello there! quick question regarding sponsorship. Last events was recorded 3 days ago (even if viewers did events like headquarter lvl 11 & so on..). Is there any known issue with those events?

[haughty fiber]

Hi

[marble stone]

Does anyone know how to reset stream labels/aggregates? I asked AI and it said it was server side and might need support help. I basically made a test donation to test some custom scripts I made and even after deleting that test donation from my revenue history and clearing the cache on the overlay editor... it is still there even after 72 hours.

[wintry helm]

Hey guys, is it possible to set up a giveaway with stream elements? I was part of one yesterday but he was using stream labs. He was able to open a raffle, viewers were able to type a **!**command to join, then he closed the entry and apparently stream labs picked a winner. Can I do that with stream elements?

[marble stone]

you can do anything with stream elements, whether it has been coded yet and shared or not is the question

maybe look into https://docs.streamelements.com/chatbot/modules/raffle @wintry helm

[wintry helm]

Great thx

Ok, so I read the link you posted, but I didn’t read anything about customisation. Is it possible for me to open and close the entry, to choose how many winners there are, or even when the winners are drawn?

The way I read the link was, I can start a raffle, customise the duration and when the time is up a winner or winners are drawn depending on how many entered!?

[thorny crest]

Hi, why i cant connect my acc to streamelements? It sais Auth flow timed out

[atomic vapor]

Your app keeps unlinking my scenes and will not connect. On top of that it keeps causing my obs to shut down improperly. I have also been recieving notificatios that my software is both OUT OF DATE , and nothing else is available that I don't already have.

[hard wraith]

After intalling SE live My enhanced broadcasting isnt working

[tall spear]

Good morning! 🌞

[silver dome]

Good

[tardy citrus]

Any update on them fixing the SE Live plugin where the vertical canvas doesn't save on the same scene as the OBS canvas and also fixing the issue where when changing scenes it pop outs all the sources and doesn't rehide them when I switch to another scene?

[dark portal]

when i emaluate my overlay nothing pops up

it dosent work in streams either and i have no idea why cus it was working fine before

[narrow fable]

Hi everyone,

My TikTok account had already been approved for multistreaming on SE.Live, and I have no active LIVE sanctions. However, today, my access is once again marked as "under review."

Could you please help me understand what might be causing this issue or assist in restarting the validation process for my account?

Thank you very much for your help!

[digital siren]

Is there a way to make the SE Live multichat dock visible as an overlay? the overlays on streamelements.com don't combine chats for a multistream, right?

[midnight scarab]

I have a bit of an issue that either twitch or YouTube is having a black screen whenever I'm trying to stream

[oak sorrel]

New to submitting tickets. How long does it usually take to get a response?

[fast otter]

They are answered in the order they are submitted, so it depends on how big the queue is currently.

[prime galleon]

Is there self promo ?

[fast otter]

No

[open relic]

my loyalty point system worked today

[pallid lantern]

@violet beacon Hey noticed you try to DM me I don't typically accept unsolicited DMs so whats up?

[violet beacon]

i replied in dm - i can paste here if you'd rather

[amber gyro]

does anyone know if SE Live TikTok support is limited to streaming in the gaming catagories like with Streamlabs?
or are other catagories such as chatting or outdoors available?

[tiny cliff]

/me $(user

[glass totem]

Holaaaaaaaaaaaa

[glass totem]

!ticken

[light bronze]

why does beta not save custom docks when closing obs

[rotund berry]

yo im trying to js get my sub alert to work but when someone subs, its not popping up 😭

[mint cape]

RIP to The Prince Of Darkness!!!

[white vault]

wait how do you show twitch chat?

its not working for me

[tawny hamlet]

is the websiter running slow for anyone else

[mint cape]

merry easter OZZY

[worldly dome]

hey does anyone know how to fix this?

my se live isnt working

[past shell]

@worldly dome ⤵️

StreamElements menu, on top of OBS > Logout > Login

[worldly dome]

it didnt fix it

[worldly dome]

i logged out and logged back in but it still isnt working i also tried to uninstall and reinstall but that didnt work either, is SE.live down rn?

[past shell]

@worldly dome ⤵️

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[smoky heron]

Hello all, is there a way to fully customize how the quotes appear in chat? I would like to hide the quote number from being displayed.

[smoky heron]

ATTENTION ALL

I am not 100% sure where to post this, but this needs to be known. You may receive a reply to a message when you post a question inviting you to join another server (see reply from Manmark above.) This server is not an official support server for Stream Elements, nor is it ran by any member of Stream Elements. The admins of this server want to charge you for support you would otherwise be able to get for free via the official product Discord. When you open a ticket, you will be asked to provide a crypto wallet to "evaluate your issue". This is nothing more than a way to scam you out of money. Please do not accept any Discord invites from this server or anyone requesting you join another Discord and open a ticket. This is not the way legitimate support works. PLEASE DO NOT provide any wallet information when requested and report this sever to Discord. The screenshot shows basically what you will experience if you open a ticket.

[proper gust]

Hello! Can't get my chat to work in overlay through OBS. Has someone solved this? When I test chat offline, it appears in OBS, but when I go Live, NADA

[fast otter]

Can you send me a screenshot of the DMs with them?

[fast otter]

Unless creating a custom command and using this: https://docs.streamelements.com/chatbot/variables/quote works, I don't believe there is a way. You can try asking in #dev-chat to see if anyone knows.

[fast otter]

Is this for YouTube? Is your stream live and public?

[smoky heron]

May I DM?

[fast otter]

yes

https://tenor.com/view/ban-hammer-futurama-scruffy-gif-20750885

[fleet dawn]

What in the world happened in those 14 minutes lol

[fast otter]

My job wanted my attention :(

[worldly dome]

Can someone please help im unable to stream be SE.LIVE isnt working

also i cant make a support ticket in the suport ticket channel as i dont not have permission

<@&382267076632379392>

<@&364840891023622144>

[stark cliff]

How to fix That

[tulip schooner]

help me

[fast otter]

#community-helpdesk

[visual gust]

Is that the best place to get help with quotes as well? The command doesn't work for me anymore

[hushed matrix]

morning everyone

question. was there a fake TSFNM with the usernam tsfnm? because thats my hacked acount this one is my new one going by the username tsfnm1

just asking

[hexed kelp]

[feral shuttle]

how do i delete this

[onyx lily]

does anyone else have issue with linking scenes between canvas?

[winter kraken]

Hi

[hasty saffron]

Holaaa

[quick bramble]

Good morning good afternoon good evening hope you all well and having a great day

[waxen bronze]

Anyone else having alert issues today?

[ebon sonnet]

same asf bro

its not letting me log into my twitch or youtube lmao

[onyx crystal]

yo guys, any plans for tiktok studio features through OBS StreamElements?? Like using Flares?

[past shell]

@winter kraken ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[graceful scroll]

Hi, I'm having trouble with my TikTok streams. It lags for a bit and no longer displays the stream. I've adjusted my settings and reinstalled both Obs and Se.Live with a different version of Obs, but nothing. I also did a live stream from my phone, and the stream is going well (and I also have access now).

Can someone help me?

[frozen swift]

need help

[fast otter]

#community-helpdesk or #submit-support-ticket

[past shell]

@graceful scroll ⤵️

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[rotund socket]

Failed to fetch dynamically imported module: https://selive.streamelements.com/assets/route.lazy-aItmMhcC.js

[frozen swift]

Need help

[ripe meadow]

someone pls help me asap, my starting scene does not show. i've been sitting here for 30 min

[pulsar dew]

How do I get help with getting my tik tok stream key, been streaming on Tik Tok Studio and want to move over to OBS but I am unable to do this without a steam key and I heard SE can help with that.

[high umbra]

Guys, can anyone help me? I want to stream, and it appears like this, I've tried updating the drivers, and the result is nothing

[lethal ibex]

tiktok not supported fix?

did you ever fix this?

[coarse yarrow]

erm i can’t submit anything into #submit-support-ticket rn so I’m going to try to chat here to maybe enable it

[fast otter]

Reread step 1

[coarse yarrow]

😅 this is all i see but maybe that’s bc I’m on mobile

[pseudo hull]

Wrong channel

#how-to-get-help

Wait

[coarse yarrow]

i don’t have a stream elements sponsorship question though, just a regular technical one ☝️

[past shell]

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[coarse yarrow]

oh! and I type that in #community-helpdesk instead?

[pseudo hull]

Yes

It seems our internal request got a bit too trigger happy.

[fast otter]

sigh

throws things at Styler

[high umbra]

guys

[stoic loom]

Hello, for several weeks now, I have been unable to close OBS. No matter what I do to close OBS, it complains. When I restart, it asks if I want to start in safe mode. How can I close OBS now?

[vital python]

Hello everyone! Do you guys know how do I auto shoutout on chat?

[fast otter]

https://streamelements.com/dashboard/bot/modules/chatalerts/raid

[fast otter]

Either File -> Exit or the "X" in the upper right corner. If it is crashing, please submit a ticket so someone can take a look.

[past shell]

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[vital python]

What to do there?

[fast otter]

I assumed you were referencing raids; when/how do you want to auto shoutout people?

[elder plume]

Anyone elses tiktok chat not working?

[lofty cloud]

cant access the ticket channel
but im tryna get my persona 3 reload chat widget to work but it aint picking up my youtube chat

[lost lodge]

Is the viewer queue not working for anyone else

[gusty orchid]

so i clicked on live support under help in obs streamelements and it took me to a discord called "Bridge 42"? normal orrr

its a discord server that only has about 50 some members and they use something called "collab.land" which im pretty sure at this point that the "live support" section in obs needs to be fixed as it seems something happened to it or it was hacked although i might be wrong

[manic onyx]

Hello

[halcyon zealot]

i just added se.live to my obs and now its not letting me go live

anyone able to hhelp?

[manic onyx]

You have graphics card ?? Model

[autumn forge]

help me pls

[sour lantern]

hi

[warm dune]

did you fix this?

[jovial wind]

anyone else not able to sign into stream elemenst on obs with twitch?

[manic onyx]

hello

[halcyon zealot]

i fixed it

[west escarp]

@here

I need help when I press add source on any page it crashes my OBS

[median inlet]

Hey I’m using stream elements with OBS, I’ve imported a browser source for sub count along with one for followers, gifts etc and nothing will load or pop up even if I “interact” with them still nothing

[rancid nymph]

yo it wont let me stream its saying could not access specific server or stream key how i fix it

[left oar]

#community-helpdesk or #submit-support-ticket

Morning everyone

[cursive epoch]

hola buenas me llamo daleon una pregunta como guardo mis escenas del vertical cambas obs.selive?

Hello, my name is Daleon. I have a question: How do I save my scenes from the vertical cambas obs.selive?

[nocturne dust]

hallo guys, i need help my problem

[west escarp]

I have same problem

Im so pissed at all of this

[stoic loom]

Hello, I can't create a support ticket because it says I don't have the right to write here.

[past shell]

@stoic loom ⤵️

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[plush haven]

i cant find where i need to find/ put my stream key

[lofty moth]

Updated OBS now all my multi stream channels have disappeared

Cannot read properties of undefined (reading 'filter') This is whats written in the box where my platforms would usually appear

[lofty moth]

where you able to fix this? Im having the same issue

[crisp herald]

how do i make my stream 60 fps it says 25.6

[empty ice]

why is it saying that my stream key is wrong on obs if i connected my twitch to it? i cant figure it out

[crisp herald]

how do i fix this my tiktok works but not twitch

[cerulean ore]

Hi I am a streamer on twitch and I am trying to give rewards for !watchtime and nothing tracking is there something wrong?

[pine lantern]

does anyone knows how to add slots widget using streamelements that a viewer can interract with which they use their loyalty points

[uncut hedge]

Turn it on in the chat bot settings?

[undone roost]

anyone get the youtube API error before using SE live?

[haughty hatch]

can someone add dank mee

[strong totem]

can someone help me with multistream on OBS(TikTo)?

[fringe marsh]

Before submitting a ticket, I just need to know if SE.live supports Facebook and Rumble? I just don't see those platforms as connection options. YT is my 1st channel connection. If it doesn't then this may not be the solution for me.

[fast otter]

Facebook support was ended in March of 2024 #announcements message

[fringe marsh]

Thanks. Info from doing a search, is that Rumble hasn't been added yet.

[fast otter]

It has not and I do not believe there are currently plans to add it

[winter kraken]

If u still have problem with ur obs say hi I lemme give u solution asap

[west escarp]

@granite sage

[pseudo hull]

@west escarp thank you.

[west escarp]

What?

[pseudo hull]

Fake account you pinged there.

Just adjusted their place in the server

[west escarp]

15 robots dm'd me bro they are ai im scared 😭

I can send you all of the robots it'll you want i have proof too

@tribal nova

Fake ai robot

[pseudo hull]

[lime schooner]

Who is that bc they messaged me too

Am I in trouble if I gave them my twitch?

[steel hemlock]

Hello, can you help me with a problem I have when I do multistream?

When I change the game scene to something else and return to the game the screen stays black and does not capture the game

[lapis root]

Is the problem only occuring when you multistream?

[little crest]

Hey i need help please. I cannot connect somehow my tik tok account to OBS. Everytime I try to connect Tik Tok with SE.Live it says that im connect i can close the website but when I look into OBS im still not logged in. Does anybody now the issue and how can i solve this problem?

[timber turret]

I need help I have the same issue

[steel hemlock]

Yes when I do on twitch and tik tok

What could be the problem?

[shadow galleon]

does anyone know why my multi streaming tab dissapeared? Also it only stream to twitch now instead of youtube

All good we found it 🙌🏽🔥

[shadow galleon]

You either have to restart obs studios or it’s just screen delay

[steel hemlock]

I CHANGE THE GAME SCENE TO THE DESKTOP AND WHEN I RETURN TO THE GAME THE SCREEN STAYS BLACK. I HAVE TO RESTART AND IT IS FIXED.

[shadow galleon]

Ayyye w bro 🙌🏽🔥

It happened to me last time so it’s from my personal experience

[bold flint]

Anyone else having problem using the Android app on stream elements? My mic is barley picking up sound

[blissful verge]

i get the same, did you ever fix it ?

[frank bone]

Anyone having issues with SE and Kick not communicating?

[torn mural]

guys anyone knows why stream elements didnt enter my stream in kick?

[frank bone]

Same here ^

Wondering what’s up

[dapper thorn]

yo does anyone know how to reopen a dock in obs?

SE live docks doesnt show up on the docks tab sadly

[vast gull]

guys anyone can help me please, i can't login with my yt account after i open obs studio

[crisp herald]

6000 bitrate for twitch

[bright shadow]

TIKTOK

[grave thistle]

I tried opening a ticket but it keeps redirecting me to #🇪🇸︱español . Is anyone having issues saving overlays? Mine just get stuck on Saving...

[iron panther]

I cannot open a ticket but i am having issues renaming my chatbot. Anyone got any helpful ideas? 🙂

[blissful verge]

I did 4750 and still didn’t work but when I went off my widescreen to my normal screen is started to work

[pastel gale]

So uh, StreamElements deleted all of my Overlay stuff. Is there a way to get those back?

Nvm, Got them back now

[pastel hatch]

Is it possible to import a stream overlay from one streamelemnts account to another?

[coarse yoke]

@deep vector what can i do for you i generally dont accept dms unless i know you so is there something you need.

[full vigil]

Can someone help me please?

[quaint acorn]

HI all, anything I need to do to get access to #submit-support-ticket ? I neither have permissions nor a button to open a new ticket there

[past shell]

@quaint acorn ⤵️

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[quaint acorn]

type here?

[snow wolf]

yes

[quaint acorn]

how to open 2 different tickets? when I try to type the command second time it tells me that a ticket is already open

[snow wolf]

You can only open 1 ticket

[quaint acorn]

no workaround? my existing ticket may take 1 day or more to be addressed

[pseudo hull]

Only other option would be emailing support at [e-mail]

[burnt vortex]

Hello guys,

I have an issue with OBS not properly shutting down, and the message pops up.

However, I noticed that this only happens when I'm logged in StreamElements Live plugin.

I've already tried the script --disable-shutdown-check --startreplaybuffer, but it doesn't help.

Any idea how to fix this?

[patent token]

hi i have a problem with live system

[quaint acorn]

Are there any plans to support Steam streaming and Facebook?

[pseudo hull]

No. It was removed early last year.

[quaint acorn]

any particular reason? just curious

Any insights on Twitch 2K stream support? (SE doesn't have OBS' Enhanced Streaming option)

[pseudo hull]

Because that's a core OBS feature that would require twitch being the primary output.

They were more or less being "hostile" with us trying to get things working and made it not worth the work.

There's no reason to add it into our stuff when it's already available as is.

[quaint acorn]

So if use the OBS native integration with twitch (setting->stream->Twitch login), will it work with the rest of the multi-streaming platforms? assuming I remote twitch from SE plugin.
Not sure how to handles multiples canvases 1440p (for 2k Twitch) and 1080p for the rest

[quaint acorn]

I'm a bit new to OBS/streaming and don't know then how to configure OBS correctly to utilise Twtich 2k and SE mutli-platform streaming

[quaint acorn]

I think it makes sense, since SE allows the use of custom canvases.

I'm not sure if using a native OBS integration with Twitch to supports 2K streaming is a best decision to use SE multistream.
As of today, I need to go into OBS → Settings → Stream, log into Twitch, enable Enhanced Mode, and then change the output resolution to 1440p.
This means that for each SE integration, I need to set a custom canvas to revert it back to 1080p.
I’m not sure whether rescaling everything from 1440p to 1080p has any extra performance impact on my PC rig, compared to having just one SE integration running at 1440p.
It really depends on how SE implements it and that's where we need SE team inputs

[lament spindle]

how do i submit a support ticket

[past shell]

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[tidal lantern]

How do I open a ticket

[past shell]

@tidal lantern ⤵️

To open a support ticket, type !ticket followed by a short subject (under 60 characters). Example: !ticket My chatbot isn't working. Then follow the bot's steps.

[polar wren]

the same here... zzzzzz, how did you fixed it?

[hidden zealot]

The support ticket channel is empty and locked, is that normal or should i dm the bot with the instructions provided above?
might've missed something

[fringe crow]

Don’t use sound effects section

Use the first section and add sound effect in there

[pseudo totem]

yo can someone show me how to do this application for streaming on tiktok i applied and they denied me bru all im tryna do is stream rivals

[tranquil saddle]

My follower bar isn’t working. The line isn’t like showing the progress of 7

Anyone have any ideas

[fast otter]

Channel name? No links.

Don't share links to overlays. and that's not your channel name.

[tranquil saddle]

Sheeesh nvm rhne

[fast otter]

Can you log out of the website and log back in?

[past shell]

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).

[fiery spear]

[soft dust]

Hey!

[misty tinsel]

I reset my twitch token and forgot how to connect the streamelements bot to chat from my account.

[last trail]

i do receive this alert on my obs, can someone help?

[rotund prairie]

Hey everyone

[potent hull]

hey guys i'm having a really hard time with stream elements. nothing I do makes my youtube chat show up in my overlay

I've logged in i've given it all the permissions i've downloaded the obs plugin i've logged in there I can see my chat show up in obs I can interact with the stream in obs I see my cannel listed in the multi stream thing

[pseudo hull]

Are you doing public and live streams?

Unlisted will not work.