general-chat

[vocal grail]

sometimes the command works but it's not for things I need like !points on YouTube doesn't work it just shows the code thing

huh

@wanton palm could you help us plss

this is rly frustrating lol

[plush crag]

i got it

u just need to let leave the bot and join it again

[vocal grail]

not for me , 😭

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[amber kite]

new sponsor pops up with no spots? is that normal? im lost... its happened twice now & first one just never has spots ever but hasnt disappeared yet even though all other campaigns have been and gone

[quartz fulcrum]

Have you tried removing the wildcard notation and just use a forward slash?

[nova pewter]

can you create a command which can only triggered by a specific user?

[teal ruin]

Hi can someone assist with why my alerts arent working while live i opened a ticket but it just dissapeared with no help or response.

[wanton palm]

You can do it by user level you can choose only mods, vips, everyone, etc can use it

[wanton palm]

Not working on twitch?

[teal ruin]

no its youtube its not working on right now

[lapis oxide]

Hi, so I have been using Streamelements to stream my twitch content, and I have a power cut earlier today, Streamelements was working perfectly until now, it doesn’t launch, even after a delete and reinstall process, is this a know issue or does anyone know how to fix this please?

[gritty grove]

i believe i have, but i'll double check

[willow basin]

[halcyon trail]

@hazy tinsel are u packgod

[steady inlet]

Does anyone know how to fix stream elements after a name change on twitch? I changed my name like 2 days ago and now my stream elements won't work at all.

[past shell]

@steady inlet ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[agile thicket]

Is the bot down?

I can't seem to get any commands to work, and it doesn't give the gone live notif whenever I start stream

[wanton palm]

yes, they just announced theyre working on it

[proper lynx]

well then

[delicate cargo]

https://tenor.com/view/kermit-worried-oh-no-anxious-gif-11565777

[agile thicket]

Thank you

[tacit shoal]

can someone help me

my stream elements is not responding

[crude depot]

boy, I gotta say those videos of the guy in the attic are creepy. Is he being held there against his will and forced to talk about StreamElements ? It's like he's held in the attic of a barn somewhere. Even the thumbnail is creepy 🤣

[placid flame]

Hello

[fervent kiln]

So... my bro donated $1 to me using PayPal for testing purposes... and I only got $0.48.

We're using SE.Pay.

[upbeat idol]

I’m having an issue. Usually, when I launch my stream the title pops up but it hasn’t been as of late, I update it on the OBS twitch panel. It doesn’t look like stream elements is doing what it usually does either where the chat bot posts the stream title in chat. Anyone know what I could look into?

[pseudo hull]

PayPal and SE.Pay are 2 different payment methods.

Depending on the currency conversion (if any) and fees that could be about right.

Plus we have 0 control over that anyways.

[vital panther]

wtf I just got removed from my own ticket

I just wanna see how many viewers I have

[fervent kiln]

And I'm guessing SE.Pay can't be converted to Venmo?

[pseudo hull]

No

[sand osprey]

can't open a ticket ?

im going to assume Youtube chat not going to chatboxs is bc something is broken atm

[prime mortar]

is there any command for latest video tiktok for stream elements?

[fathom harness]

why ! doesnt work on my stream?

@everyone

streamelements have mod on my stream

@royal nest

[sand osprey]

lol

[past shell]

@fathom harness ⤵️

Not all staff are able to assist with support issues. Please refrain from pinging them or sending them DMs unless asked to.

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[tacit shoal]

w mods for helpin me

[digital mist]

How do i gain acsess to the #submit-support-ticket ????

i cant type there

[pseudo hull]

You don't.

Reread the instructions.

[latent tiger]

anyone know why my tip link just leads to a blank white page

[pseudo hull]

Create a support ticket as instructed above

[mighty pawn]

do i have to download the zip or just the installer ?

[fast otter]

Just the installer

[supple geode]

Whats wrong with the Chatbot again? Not responding to anything

[twilit salmon]

Is everyone else having issues getting commands to work?

[full silo]

same here, bot is inactive even when reactivating. but there was a tweet about this.

[surreal sluice]

WAIT ITS NOT JUST ME?

[west birch]

One question, does anyone know how to put multiple videos for alerts?

[surreal sluice]

also why isnt the chatbot working

[surreal sluice]

helllo?

[twilit oriole]

How can i let Streamelements take the audio of the game and not the "Desktop" audio ?

[ruby lynx]

!ticket-bloopem

[proper steeple]

anyone know any good games to grow on twitch?

[verbal patio]

I do not know if I am submitting this in the correct spot but, the SE Merch is not working on the Stream Element website

[ruby lynx]

guys im paying some1 to fix my OBS-Echoing please help

i just cant anymore, it doesnt work, i tried everything, yesterday i streamed for 7 hours, everything was fine

please help some1

@here

[wanton palm]

echoing in what way? are you using a capture card?do you mind showing the advanced audio properties?

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[heavy apex]

Anyone know if the chat in SE Live is gonna get updated to reflect the updated twitch modview chat (with the chat modes in the drop down menu)?

[river quarry]

can someone help me to fix my JS code for my overlay? it was working but somehow broke mid stream and im not very good at that so i might destroyed more while trying to fix it, the onSessionUpdate part does not work anymore 😦

[main saddle]

Anyone know why my alerts are stuttering...I noticed it on a few other streams....and all going thru SE

[sand osprey]

Streamelements has problems atm they trying to fix

[river quarry]

@sand osprey any details on the problems? seems like overlay session data is not working and im losing my mind trying to fix it, would help to know if its not me being incompetent 😄

[sand osprey]

@river quarry my honest opinion i think they are having API request issues bc i can't even get the default chatboxs to work

[river quarry]

ok that would include the session data i believe, i was just so confused when my overlay stopped working properly earlier, im not the best webdev and thought maybe i effd something up

[fluid fable]

any updates on the rename command ?

[pseudo hull]

Nothing yet

[neat perch]

[true condor]

anyone up? I have a huge problem with streamelements

I want mediashare to play requests automatically when I'm not on the Media Share page. It won't do that though I have to have the page up for it to work. I want everything to play automatically and be automatic when a request comes in.

[severe dune]

Kick X SE News?

[pseudo hull]

Nothing has changed

@true condor you need to either have the media share page or the dock with SE.Live opened up. No way around it.

[true condor]

thats a shame I cant use that the way I want to then

[safe leaf]

hey

[ivory zenith]

Ich habe mein StreamElements auf Twitsch gesperrt und dan wieder entsperrt was soll ich jetzt machen um es wieder zu verbinden

[tacit shoal]

what

[river quarry]

@sand osprey yo stuff still down for u? my stuff still not working :/

[sand osprey]

@river quarry yeah they told me its still down

[river quarry]

ah okay, my ticket was just updated with a question so far @sand osprey

[ivory zenith]

Hello

I have a question

Why chatstats doesnt work?

Of PiotrSugar_ channel

[river quarry]

@ivory zenith there is something wrong with API apparently, even tho streamelements tells me: "We haven't received other creator reporting with a similar case to yours. Mind if you can provide further info to your issue so we can take a look further? "

[umbral ridge]

Hi everyone. My Alert has a problem. It is Not work. 1. It is on twitch 2. Bits are not show on my Feed. 3. The subscribe is showing on Feed 4. Tipping is also showing .
Someone know how to solve this problem? This is my second time of same problem. Before i made My alert Off and on , It was worked. But now It is Not work......Help plz
I thought time will be solve this but no. I have this problem 7 days ago

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[umbral ridge]

oh

[river quarry]

@sand osprey streamelements support tells me theres nothing wrong with the api -.- "maybe our API changed a bit" but theres no update in the doc maaan this drives me insane

[true condor]

please make your media share work automatically when the page is closed. It needs fixed! I shouldnt have to have it open for it to work!

[fast otter]

#dev-chat is a better place to ask about the API

[river quarry]

well so far nobody knows anything so .. doesnt matter anyways

[nocturne latch]

Does anyone know if there's a way to make my test alerts not trigger my boss hypebar? Without going through and turning everything off and on everytime i need to change an alert.

[past shell]

@mental palm ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[hollow sluice]

To Whom It may Concern:
I've had several streams now where the StreamElements notifications do not appear in my twitch chat despite my going live. I have tried the recommended steps to resolve this issue with OBS and checked that the notifications should be active and yet there are no longer any notifications appearing. How do I resolve this issue?

I have tried to inquire with OBS community as I have been requested to do so in the past but they have sent me back here.

[past shell]

@hollow sluice ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[tawny zodiac]

Has anyone come across a subathon timer that allows you to set variable times? For instance, the first 10 subs add 15 minutes, then the rest add 3 min, etc.

[wheat seal]

Hello everyone

[small saddle]

Hello my live chatbot and commands is not working, ive logged in and out, parted my channel, joined, modded stream elements and my chatbot is still not working

[rare grove]

same problem...tried to submit a support ticket here..it asks for ID and after getting it ..disappears

[stiff notch]

Does anyone around still use SE.Live integrated into OBS? Asking cause it may be causing me problems and I'm wondering if it's happening to anyone else.

[arctic bluff]

we just started to use it again

[nocturne veldt]

Hi, is there anyway i can get my watchtime, points, and followage back after changing my name?? i’ve tried looking this up but i just got no help😕

[arctic bluff]

any outages reported? we have a handful of commands not working

outage

[quaint shell]

hello

[arctic bluff]

know one hare i guess

[polar pilot]

@everyone

can someone help me download my streamelements streamstarting soon overlay?

[arctic bluff]

you dont want too

nothing is working and there is NO help so far

I have been watching for 90min.

N O T H I N G so far

[polar pilot]

@arctic bluff ur saying no one will help?>

@arctic bluff do u know how to download overlays

[arctic bluff]

go to streamelements

or save by url

[arctic bluff]

custom or by streamelements

[polar pilot]

by streamelements

[arctic bluff]

anything streamelements is not working for me

maybe you 2

stand by

oh

[polar pilot]

ok

im also a streamer on youtube

[rigid hill]

why does streamlabs sponsorship page only consist of low paying crap Mobile games

legit Ive only seen raid shadow once a year and ive never seen any actual brands other then shitty mobile games

like wheres brands that want product placement

[pseudo hull]

Can't answer about them.

[rigid hill]

legit some of the offers are so bad they want me to stream there game get 30 players then pay $63 bucks on top of that ide still have to wait a month just to get the payment

[rigid hill]

I use StreamLabs Works Great

[pastel dagger]

Hey, has anyone set up an RTMP Server to stream from phone to PC and switch from game stream to IRL without restarting the stream? All I found is a video from 2 years ago, still not for streamelements.

[wide pagoda]

hi! I hope you can help me. :< I'd like to update a twitch username because the chatbot isn't working in the stream...

I've unmodded/modded, parted/joined StreamElements in chat but it's not working. thank you in advance!

!help changed username, no bot in chat

[past shell]

@wide pagoda ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[fiery spear]

[quasi field]

Wch a chabab cv

Sbah ljher 3likoum

[worthy geode]

Has anyone get a weather widget please as ive done a search and only seeing questions nothing about a widget

[pseudo hull]

There is nothing that we have internaly or by community members....

HOWEVER

There is a way to do something with a custom widget that I just need to dig to look for.

[worthy geode]

Thanks

[pseudo hull]

This is the overlay. https://streamelements.com/dashboard/overlays/share/64773bf0eeb1e88234f9266b

You need to create an account and get a Free API key under this page specifically under Professional Collections https://openweathermap.org/price

[quaint gust]

brah

[rare grove]

It doesn't work for me either...the timers work,etc. but not he chat bot.

[abstract heron]

Streamelements is not working in my Twitch channel, which has been recently renamed.

[spare steppe]

I have the same issue 😄

[quaint gust]

Probably on maintenance or smth

[spare steppe]

this is how they lure people to the discord

[opal sand]

i have an issue

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[tacit shoal]

is there a self promo chat to promote ur twitch?

[fiery spear]

no

[quaint gust]

I need help cause google aint helpful.
due to reasons i have too much dioxide when i breathe probably so its like u slept on ur arm. Do u breathe out instantly or in and tiny pause and out slowly or what.

[rare grove]

anyone having problem with kappegen not working or transmitting to OBS?

[lapis cedar]

Hey friends. Did the "social" part of the bot get taken away? I'm looking for the custom Twitter messages but I no longer see that as an option in the sidebar.

[amber mantle]

hey guys I have a issue it keeps saying i am redeeming too fast. I am a moderator and we have no limit on redeem item. is there a limit of max redeem per live?

[topaz pendant]

Can i ask a quick question?

Can i add the interaction with the browser on the left/right side of the preview like chat or activity feed?

[rigid hill]

streamelements needs to bring in better sponsorships they really think we gonna except a 67 dollar sponsorship

[main saddle]

I have a question....for some reason my alerts work fine when not live (testing them)...but will stutter and skip when I am live...I have reconfigured my OBS and everything but also seems to be happening to a few of my friends the same way...so I am assuming its a SE issue and cant figure out how to fix it

[rigid hill]

$72 bruh

[topaz turret]

What kind of sponsors do you guys get and how much is the earning amount ?

is it same for everyone ?

[languid veldt]

nop it depedns

[topaz turret]

Do you know what it depends of ?

ofc i understand if you have more views

you get more money

[languid veldt]

The amount of viewer i guess

[topaz turret]

but i mean around the new starter streamers

@languid veldt Do you stream regularly?

[languid veldt]

Maybe 5/7

[topaz turret]

oh okay, thats good @languid veldt

[vital hatch]

Can you help me? Why this not working?

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[vital hatch]

Who can help me

[vocal mica]

Hello, good afternoon! How are they? Excuse me but I am not able to make my bot change its name, I already have my account for the bot created, I already tried with the current version of the feedactivity and the previous one, I already did the step of the OBS properties and the local 40404 and another variable and even so the bot is not changing its name

[vapid gate]

Anyone have any experience working with Elgato before? Trying to sort out the best way to reach out to them about possibly sponsoring a webseries a friend is directing.

[earnest umbra]

I have a question but it seems like everyone in here has questions haha... anyone answering questions?

The chat box in my streams are showing chats from the wrong stream... for example... I'm live during my Thursday show... but it's showing the chat from tomorrow's show which is obviously inactive

Been having this problem for a while... would appreciate if someone knew how to solve this

I got a $50 venmo for whoever can solve this problem for me right now

[arctic bluff]

Did you try resetting your widgets?

[heady sparrow]

I have wondering if anyone know how to import an image or a video file on to a green screen background? I have the green screen setup in obs streamlabs, but I am little confused has to how you setup obs to run the image in the background! Example how should I make the scene in obs? Thanks for any feedback!!!

[earnest umbra]

I actually think there is no solution... just went down a 45 minute black hole of reddit threads... seems like Stream Elements and YouTube just don't do well together when it comes to scheduling future streams smh

If you have multiple streams scheduled... it's just a coin flip on whether or not it's gonna choose the correct one

Seems insane but I actually think that's the sad truth

[midnight marten]

the ticket isnt helping

it wants my streamelemnts id but i cant log in to get it 😑

[amber mantle]

give them the email. it says in alt you can give the email..

[midnight marten]

i working it out

but when i tried that it said its invalid and i need to provide id lol

but its sorted now

[runic notch]

is the streamelements live announcement chat bot still not working?

[pseudo hull]

What do you mean?

[magic coral]

me too, not working for a couple weeks

[vagrant bramble]

my friend banned the streamelement bot by mistake, they did the whole cycle of unbanning, parting from channel, rejoining of channel, modding it, and it says it's an inactive mod, commands won't work, shows up when you at StreamElements, but not in the userlist

anyone have an idea on what we can do?

[pseudo hull]

They'd need to create a support ticket since only they can look at it closer.

[midnight marten]

@pseudo hull im very confused, im banned on twitch and i cant log into my stream elements account, i also got tipped $1000 by a generous person, do i still get that money and how as im not losing that much

[pseudo hull]

Support ticket. Can't help with that in here.

[midnight marten]

its already open

can you reply

[pseudo hull]

No as that's staff only. I'm not staff.

[midnight marten]

bruh

so streamelements is litterally holding my moeny and no one can help

[pseudo hull]

You already have a ticket open so keep any questions to there.

[midnight marten]

okey

[ivory zenith]

anyone elses commands not working on stream?

[past shell]

@ivory zenith ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[ivory zenith]

dude im literally streaming rn can you just tell me if theres an issue so i can tell chat lol

[pseudo hull]

This is not a support channel.

Any questions involving issues go to tickets.

[gloomy vector]

mine aren't

mine are back

[spare steppe]

mine are back aswell

[fiery spear]

hey @pseudo hull i got something just you

[pseudo hull]

o.0

[fiery spear]

https://media.discordapp.net/stickers/950704329269067786.png?size=160&name=This isnt the support channel

https://cdn.discordapp.com/emojis/1124616372316553267.gif?size=48&name=PepeLaugh&quality=lossless

[pseudo hull]

https://tenor.com/view/yes-no-gif-18264472

[fiery spear]

[velvet forum]

why cant i type in #submit-support-ticket ?

[pseudo hull]

Because you're not supposed to.

[velvet forum]

how do i create a ticket then ?

[pseudo hull]

By typing in another channel

[velvet forum]

the video shows being in the channel tho.

[pseudo hull]

That was merely how to do it

[velvet forum]

where is best to make a ticket then ?

[pseudo hull]

Any other channel with message perms.

[velvet forum]

even in here ?

[pseudo hull]

Yes

[velvet forum]

I just dont want to get in trouble for asking a question. lol

ty @pseudo hull

[topaz pendant]

Quick question:
Can i add the interaction with the browser on the left/right side of the preview like chat or activity feed?

[clever aurora]

Anyone know if Watchtime is bugged? Most of my viewers at @ 0 watchtime even though they aren’t leaving stream, and I have loyalty enabled because it was previously recording watchtime but it seems frozen

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[eager ocean]

Hi I created a ticket and it disappeared

Can someone help me please

Where did it go

😆

[onyx lily]

hello everyone. I tried to set a custom name for streamelements. however when I go to Activity feed settings "Connect and mod streamelements bot" even if i follow all instructions, and bot working during streaing. Any ideas?

[past shell]

@onyx lily ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[onyx lily]

ok thank you

[lament jay]

hi

Is this the official website to download Stream Element?

[pseudo hull]

That's the official website but not sure what you mean by download streamelement.

[lone inlet]

That looks like the official website, but without the URL i don't think we can say if that's the good one or no 😬

It should be https://streamelements.com/

and if you mean download se.live here is where you get it: https://streamelements.com/selive for every other feature you just need to login evertyhing is cloud/online

[pseudo hull]

Well that too

[lament jay]

I cropped the picture

[lament jay]

Because I don't want to take a full screen shot

I went to Twitch, then went to the dashboard and downloaded the Stream Element from Stream Tools

is that the raight way?

[undone moon]

I cannot link with twitch

wth is happening

i can't stream without streamelements

[marsh totem]

same

im having that problem too

cant do anything

gives me error everytime

[frank pasture]

do you have the same problem when trying to login in the media request?

[marsh totem]

yes

exact error

[frank pasture]

oh okay, I thought it was only me

[cosmic scarab]

Buenas! estoy buscando diseñadore/as para twitch (overlays, paneles, logo, emotes, alertas) si hay alguien con comsiones abiertas y un portfolio que me pudiera enviar al privado lo agradeceria mucho!

[inland badger]

I have the Same problem!

[obsidian smelt]

I don't receive my money on SEPay, what should I do? I have a transaction from 17th August, but they still haven't arrived.. how is this possible?

[past shell]

@obsidian smelt ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[lament jay]

yep

exact error

[west glen]

me to 😢

[undone moon]

try to get help guys

[inland badger]

We all have the same problem, thats why I guess Streamelements has some problems and the sould fix it as soon as they can.

[undone moon]

they should fix faster, if not i will switch into streamlabs

i want stream soon

[leaden brook]

Signing in via YouTube is also down

[twin bloom]

Hello everyone, hope you are doing well, I have a qstn, there's a way to transfer leaderboard points when you change your username? (points/watchtime leaderboard table)

[valid siren]

Hey folks, we're looking into the login issues right now 🙏

[inland badger]

Thank you

[lament jay]

thanks broo

[harsh field]

hey, does someone know what happens with the command !rename?

[lament jay]

Right now I can't log in

[marsh totem]

now i cant even login on the browser

[valid siren]

yeah, we're having some issues with the login service on our site, our Devs are looking into it right now

[lament jay]

I don't know what's going on, but I hope the problem will be solved

[lament jay]

ok

[marsh jacinth]

:ha:

[marsh jacinth]

when i force clicked because i was not redirected, i got "error fetching profile from twitch" if you want, screen : https://pbs.twimg.com/media/F5MgTAVXsAAreQC?format=jpg&name=medium

and i cleared browser cache to get there

(obs browser in appdata roaming)

else prior to that, i had a blank page with "no healthy upstream"

hope that help your devs.

[valid siren]

can y'all folks having the error logging in, try again? Refresh and try and login again 🙏

[lament jay]

We hope that the problem will be solved, the only solution is patience

[valid siren]

Our Devs just pushed a change, can you try again?

[marsh jacinth]

login worked

issue solved here

[marsh totem]

it worked

tyyyyy

[lament jay]

shure?

[marsh totem]

on browser and SE.LIVE

[lament jay]

thx bro

[inland badger]

Now I have another Problem?!

[fiery spear]

[tall basin]

someone can help me how do creat a Support ticket becaus i dont have the permission to create a ticket

[past shell]

@tall basin ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[mellow stratus]

can ask' i just does anyone know about any chat widget that allows me to have chat with fade in or slide in animations and be customisable so i can change size,etc

[cosmic flicker]

I have a question, why does it tell me that I have 307 followers but in reality I have 18 thousand?

[pseudo hull]

Assuming that's for FB: We only track on connection and there after.

Can't retroactively and totally count.

[cosmic flicker]

F

[strange crane]

Hello I have moved to another Firestick as the last one fried !
Are you able to give me my username and password ? I’ve paid till 2024

[lucid hazel]

My support emails aren't being auto acknowledged like usual. Is there an issue?

[brazen monolith]

So I'm trying to get my activity feed from Kick in a custom browser dock but it keeps closing?

Is that you guys or OBS?

I'll post it in there as well.

[pseudo hull]

Kick docks are a known "issue" with OBS.

[brazen monolith]

Right, ok thanks. Would you happen to know if that's just Dashboard docks or is that chat too?

[odd meadow]

Selamlar

Hi guys good night everyone

[runic notch]

it doesnt do this thing even tho it's turned on

tho ive already send a ticket and got an email last week and the cs mentioned this is one of the issues that theyre trying to fix

[odd meadow]

I can't get paid for this, right?

[signal crown]

Hello Everyone!

[raven wind]

Does anyone know a mod here I am filing a lawsuit against stream elements just sent them a email and trying to get that to them asap

[rigid hill]

Stop spamming

[fast otter]

I have reached out to the staff. They will respond through official channels and probably not discord.

[midnight marten]

i feel the same, they are not letting me access my $1000

im so done at this point

like what are you guys doing, i cant login in so does that mean you just steal my money

just give me my money and ill go away

[blazing cloud]

create a ticket by emailing [e-mail] - also please avoid spamming and tagging multiple staff members on discord to avoid a timeout

[midnight marten]

ohh why thanks, i will do that for the 6th time and hope they respond this time, and i wont spam anymore because i cant afford a timeout

[rigid hill]

lol my guy your speaking to a bot u bozo

[midnight marten]

facts ahahaha

[rigid hill]

might i ask what kind your filing

[pale pulsar]

opa

como ganho ponto?

[rigid hill]

this is english chat

sorry but no clue what your saying

[pale pulsar]

how do i earn points??

[midnight marten]

watch stream

donate

send bits

sub

[pale pulsar]

ok tanks

Is there any Portuguese chat here?

[midnight marten]

#🇵🇹︱português

[rigid hill]

Has anyone ever thought of making a Streamer creator fund where small streamers can apply with there channel if they are under certain amount of subs and can state there idea and and goal and just be handed a couple hundred or thousand dollars

Ok I’m gonna act on this opportunity and start that process

[umbral prawn]

Not quite sure - which channel is the appropriate one to ask question about the API?

[pseudo hull]

#dev-chat

[snow ruin]

Can someone help me figure out why my sponsorships stopped coming in it’s been 2 weeks can someone help me.

[rain plinth]

I don't like bot commands in Twitch chat

[vast ridge]

why

[stark sluice]

i guess you just need to wait

[tough hinge]

@stark sluice is right, sometimes we just don't have any open campaigns, but we're always trying to open up new ones on a regular basis, so patience would be your best course of action right now!

[fiery spear]

@tough hinge

[tough hinge]

Hello helllo @fiery spear

[fiery spear]

Hey hey

[snow ruin]

@tough hinge Thanks for the response and can you check if i am suspended because I feel like that’s the only reason its taking this long.

[tough hinge]

I would prefer if you just reached out to the support team to inquire via a ticket, because if you are, I'm in no position to tell you 😅

[ivory zenith]

if i got full moderation permissions for a streamelements channel, and want to edit their elementes overlay, you get internal error 500. Fix it.

[fast otter]

#submit-support-ticket

[ivory zenith]

i dont need a support ticket, its a overall error for everyone

[fast otter]

If you don't submit a ticket, the developers will never know it's an issue

[ivory zenith]

there are 40 staff members online right now

[ivory zenith]

yea as i said i dont need support

just calling out a overall website bug

[fast otter]

🤷

[ivory zenith]

if a webdev sees it they can do something, if not, the site stays bad lol

[pseudo hull]

They do not monitor the chat here.

For those that are in here at that.

[ivory zenith]

both of you seem to have a higher role, cant you hit somebody up and they check it?

[pseudo hull]

No.

[pine dune]

I have a question but I don't think it's big enough to submit some ticket so I'll ask here in case someone can help. Is there any way to see what the commands are? A streamer I'm a mod of has tons of commands, but when I look at their streamelements page it only shows the beginning of the command and then ... showing that there is more to see, although I never actually see it

[celest mountain]

Do you have access to the streamelements dashboard of the streamer? If yes, log in then go to Chatbot > Chat Commands and take a look.

[pine dune]

How do I know if I have access to that?

[pseudo hull]

Regarding the commands page: They actually do have the entire command response but it's just visually "clipped".

Otherwise if you were given a bot manager invite from the streamer you can see all the commands.

[pine dune]

could I find it then if I inspect element?

[celest mountain]

Log into streamelements website with your account. Click on profile picture, then click into your username and see if you have permissions in the channel that you're a mod. If it's not listed here, then you don't have.

[pseudo hull]

Yes.

[pine dune]

Will it be under my channels? I don't see anything but my own account there

[celest mountain]

Yep

[pine dune]

I see. I don't see anything there. The streamer is also new to Twitch as I am, so I guess she needs to send me something. I sent her the link to her dashboard so she can do that. Thank you so much for your help!

[past shell]

Follow these steps to grant managers/moderators access to your dashboard:

1. Click on your channel name at the top of the dashboard
2. Create a new invite at one of three access levels (Bot Supervisor, Editor, Full Control)
3. Send this invite to a mod/manager to give them access to your dashboard. The link is one-time-use and expires after 72 hours if not accepted

Video tutorial: https://youtu.be/zl_h-ttZDF0

[pseudo hull]

Bot supervisor would be the one you want.

[pine dune]

I forwarded it to her. Thank you!

[potent schooner]

bot down again?

nevermind, it's working now, I think it was just having a moment

[worthy stream]

Is the bot down? I tried parting and rejoining and no commands or event reactions are working.

[stoic harness]

Same here currently

[autumn estuary]

Hello I need help because all of the chat bot default commands are gone and I can't submit a support ticket

[pseudo hull]

email [e-mail]

[autumn estuary]

Thank you

[upbeat ingot]

hi guys

i got a mail, which says streamelements offers me a sponsership

but how does it actually work? like how much hours do i need to play the game

[heady light]

Live Announcements want work

[graceful valley]

Quick question guys! A friend has a weather command that he believes is through streamelements. I have scoured the internet and stream elements to no avail. I'd like for people to be able to show the weather in their area to stream and I 🙂

[lost lotus]

Hi, good, I ask, the alerts have not worked for me since yesterday, what could I do?

[flint rune]

How’s the best way to get sponsors ?

[fiery spear]

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[fiery spear]

there's nothing you can really do to improve your chances of getting sponsors

[stoic harness]

Open a ticket with !ticket command and a small description (less than 80 characters) - more info is requested in the channel created by the ticket (look in the channels list)

[lost lotus]

thnks

[stoic harness]

Pleasure 😊

[lucid axle]

JOJOJO

[quasi olive]

i got banned from fotel hitz for showing a fake IP

and they didnt even send dyno to tell me the real ban reason

so im guessing that it is because of the fake IP i sent again

[upbeat pawn]

i would like to disable the !ping command that responds with how long streamelements has been running... the command is not listed in the default commands in my dashboard. i tried both !command disable ping and !command disable !ping with no success. any suggestions?

[west bay]

Can someone help me with something on streaming? I literally just got this $2,500 PC and I can't stream a smooth running stream even with 100 bitrate. It is super laggy and it is skipping over anything even in the menu of a game. I don't understand what the problem is. My internet is 600MB/s speed so it's not my internet so what is causing my stream to be so bad

!help

[west bay]

How is there 200000 people in this server and not 1 knows how to help people

[quasi olive]

im clinically insane

i have got a streak for playing roblox for 2/3 days

it says 1 hour but that is because i close it because of technical issues

hello 2022!

[midnight marten]

bro, staff tell me to open a ticket and then they close it lmao

[fast otter]

#tech-talk and if the game plays smoothly, it's probably about the stability of your internet upload, not the speed.

[pallid pebble]

Are tickets down?

[fast otter]

Not that I am aware of.

[pallid pebble]

I can't make a ticket.

[fast otter]

What error are you getting?

[fast otter]

Read the instructions

[pallid pebble]

I did.

[fast otter]

Hey there! Running into an issue you can’t solve? We've got your back, and you don't even have to leave Discord to get help!

Here's what to do:
1️⃣ In any of our other open chat channels (not this one), please type !ticket and give a short message about your problem, like "Help! Can't change my Twitch name!" (Less than 60 characters please )

[pallid pebble]

Nevermind, I got used to a specific channel. Like before. My bad.

[dusty forum]

Hi. I was told that to have a custom bot name, I need to use a different twitch account. Is that still accurate or can I use my main twitch account?

[pseudo hull]

You can use your own yes.

[hollow thunder]

anyone know why when i go live, my stream elements isnt notifying that im live?

[fast otter]

Notifying where?

[hollow thunder]

usually whenever i go live in chat it will say my twitch user and then whatever my title may be

[fast otter]

https://streamelements.com/dashboard/bot/modules?module=announcements disable this module, logout of the website, log back in, and re-enable it.

[rigid hill]

This be general chat not the a question chat

[quasi wadi]

Is it possible to import "element(beta)" widget to overlay and then that to obs.

Or does it always require two sources in obs, one for overlay and one for elements.

[pseudo hull]

They're 2 different systems so no.

[thorn pier]

Anyone got an issue with watchtime not accumulating? Had complaints it’s not working

[viscid lance]

how do i connect a different mic?

[marsh mortar]

Hey what is the right channel for "what does this button do?" Do I need to create a support ticket for this kind of question?

Actually, nevermind, dev console answered my question. Thanks to the site devs for useful element naming!
e.g. format_textdirection_l_to_r

[sinful sorrel]

I am having trouble with editing my stream info. It gives me an error everytime I try

[sinful sorrel]

I can't even update it on the dashboard from the site

And yes I've fully updated both OBS and StreamElements to the latest versions

But tonight before I started Max Payne, I tried updating my stream info like normal

And I thought it had worked

But it didn't

So I don't know what else to do

I'm not even sure if logging out and logging back in would help much

But if it's broken on the site as well, that's a sign it's broken pretty much regardless if I do uninstall it

I can't even manually update through the Twitch dashboard

It seems to think certain categories are not available to me

And Max Payne won't turn up for me on the Twitch dashboard

It appears as a category for StreamElements

But for some reason for the past few months, I've never been able to find certain categories on the normal Twitch dashboard

It acts like they don't exist or something

It's been like this for months

Well, I'd also still like to see if the problem gets fixed by itself. But I'm not sure if that'll work

I just don't want to end up trying a different solution that might not work at all

Oh hang on. I kind of figured out how to fix it. The categories can still be changed. I think it possibly may give an error when I try to do the title I think

So it looks like I kind of have to use both the Twitch dashboard and the StreamElements dashboard at the same time

One to change my title, the other to change the category

Oh now it's fully working

Alright. Everything's fine now

[swift current]

I mod streamelements but still the commands in the chat don't work for me, any help?

[limpid fjord]

oh shorter I guess

sigh

[wide perch]

Oh?

@valid siren could you delete that

[nocturne veldt]

CAN YOU GUYS PRETTY PLEASE BRING BACK THE RENAME COMMAND🧎🏽‍♀️

[graceful karma]

i need help with soundrequests how i can allow my chat add any music to SR without spam chat?

[high hound]

First day of streaming, how do I share screen and broadcast live. I hit start streaming and its only showing my displays

[runic zinc]

hi

[graceful karma]

you need add scenes what you want streaming

[high hound]

What kind of scene though, if im streaming gameplay... i just dont understand how I add it

[graceful karma]

how streaming software you use?

[lone inlet]

the !rename command shouldn't be a need anymore, viewers should get their points and watchtime automatically when they type on the streamer's channel

[nocturne veldt]

it hasn’t worked for me i had a month of watchtime time in someone’s chat and now i only have 4 hours😕

[lone inlet]

could you provide the following info:
Streamer:
Old userme:
New username:

[nocturne veldt]

it’s multiple streamers
Old username: xarrriaaa
New username: xarlst

[lone inlet]

i need a streamer to check, please gimme the username of the streamer were you had 1 month in watchtime and now only 4hours

[nocturne veldt]

zeekist

[lone inlet]

ok, 1 min

[nocturne veldt]

ok

[violet jungle]

Hello, is it already a know issue that by any reason some individual chat bot commands are not working during a live stream?
I already checked different settings and made sure that the command is useble by everyone online and offline but still no changes. interestingly some individual commands work fine. 🤔

thanks for your feedback

[ivory zenith]

Hey everyone! I'm Sossie and I'm excited to be part of this community. I love streaming and can't wait to connect with fellow streamers.

[lusty tusk]

HEY!

Anyone maybe able to help me with somehting, user to user?

I noticed since the last OBS update, my SLE alerts have not been playing audio in the stream...i hear it on my end in the OBS window...but my stream does not hear it. Nor the vod. not anything....anyone got any ideas? (I am using game audio capture, NOT main sound device capture because i often have music or movies playing and dont want claims to hit me)

is there a way to point my audio to output through another method?

[queen laurel]

so my watchtime didn't change either, I have 0 hours on new nickname, the channel currency also is at 0, so will !rename command ever comeback?

[timber grove]

does anyone know how to make a twitch bit thing on stream labs with a noise

[hollow thunder]

my audio sounds really choppy and have a bad echoo. any setting suggestions?

[frozen pasture]

Turn off monitoring of your audio sources until the echo stops. I’d also recommend disabling exclusive control using the Sound Control panel in windows

[frozen pasture]

An alert? On streamlabs? I would suggest logging into your streamlabs dashboard and configure your alerts there.

If you’re referring to streamelements I’d start with the getting started videos

[past shell]

@timber grove ⤵️

Check out this great SE Getting Started Guide: https://youtu.be/XgfswUlk9HU and our playlist with tutorial videos from setting up the basics to in-depth details on how to use our product: https://youtube.com/playlist?list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv

New to OBS? Here is a 4 step quick start guide https://obsproject.com/wiki/OBS-Studio-Quickstart

Want to learn even more? Here is an in-depth overview https://obsproject.com/wiki/OBS-Studio-Overview

[shadow elk]

Any update on StreamElements integration with Kick?

[pseudo hull]

Still waiting on them to push buttons.

[shadow elk]

Push buttons in what sense?

[pseudo hull]

Give us access like anyone else.

[shadow elk]

Ah, gotcha, is that something being facilitated between the two parties or is the onus simply on Kick to do something? Currently using Botrix on Kick, but it would be sweet to leverage StreamElements instead lol

[pseudo hull]

Onus on kick entirely.

[shadow elk]

Thank you

[wise cloud]

How's everyone doing today??

I just canceled my laundry time..I'll do it...Saturday instead. Yes, will def not postpone it again

[severe coral]

hi

[fiery spear]

kick integration with StreamElements

waiting party

https://cdn.discordapp.com/emojis/1124616372316553267.gif?size=48&name=PepeLaugh&quality=lossless

[fallow sequoia]

needing help with getting audio from my PS5 to my stream

[past shell]

SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject

[deft monolith]

oi pessoal alguém aqui sabe criar banner

[tacit zealot]

Has anyone else seemingly stopped getting sponsorships out of nowhere? I remember seeing like 5 or 6 of them at once but I was busy and now I haven’t seen any in weeks.

[dusty nexus]

Hello, i had some issues with the ant legion sponsored campaign. I already opened two tickets, the First was 4 days ago, but i didn't receive a reply. The goal system didn't count some Orange ants, some users bought them with real cash, so i'm a bit disappointed with this. Also this negatively affect my campaign, cause in the end i didn't understand if encourage or not users to buy the Orange ant, and now the campaign Is end. Do anyone know where i can ask for help and Infos considering that no One reply on support tickets?

[pseudo hull]

@dusty nexus keep any questions to the ticket as we cannot assist outside of them.

[dusty nexus]

Ok, but what Is the typical response time? I already waited 4 days and my campaign Ended

[pseudo hull]

Unfortunately I cannot answer that..

[worldly river]

I need help I trying to custom about name it not working

[visual acorn]

hey guys i set up a donate thing and when i click on it it just sends me to a white page

[past shell]

@visual acorn ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[sterile drum]

hey anyone maybe can help me with this?
I have made two different overlays one that is my background and one that is a notification for item purchase . but the latter never shows on my stream even thoug i use it as another browser source on OBS? anyone can shed light?

[lone inlet]

everything should be good with your watchtime on that channel

[harsh field]

so each time that the user change his name, the watchtime will be lose it?

[lone inlet]

no, the otherway around, now points and watchtime will be automatically updated when viewers change their name

[harsh field]

i have a problem so with my account, my watchtime didnt updated automatically

[lone inlet]

there was a windows while we were doing the update where some users changed their name and the only thing that was updated was the points

feel free to tag me and post oldname, newname and streamer

[harsh field]

@lone inlet can you check it pls!

streamer: Horcus
oldname : goderic23
new name : GodEriic

[lone inlet]

everything should be good now

[harsh field]

thnks a lot! ♥

[stoic harness]

Anyone know how to make a giveaway where someone who gifts subs is automatically entered ?

[pseudo hull]

Not possible with our stuff.

[timber grove]

i ment elements lol

[mortal crystal]

Hi guys, quick question. Adding image/text to overlay freezes the "text scrolling" effect in OBS but it works on the preview... Is it a bug or can it be fixed? (it requires OBS to restart to work again but any changes done afterwards cause the freeze again)

[fast otter]

Check under the "SE.Pay" section.

[fast otter]

Ah, apologies, can you click on "SE.Pay" and see if the page you are looking for is there?

[pseudo hull]

This it by chance? https://streamelements.com/dashboard/tipping/payments/paymentshistory

¯_(ツ)_/¯

[modest mirage]

hey i have a problem with bits/chear because the alert does not appear even though it is set correctly, follow and subs work normally

[past shell]

@modest mirage ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[jagged chasm]

@lone inlet hi, I also have problem that !watchtime command is not working despite the fact that the loyalty system is enabled. I cannot use the !ticket command because problem is not on my channel, but on channel where I am an editor and idk the streamer's account id. streamer's login is t2x2 and his twitch id is 48189727, can you help me, please?

[covert flicker]

Hi everyone. Where is the beginner chat xD

[lapis summit]

hi

[pseudo fractal]

Hey, what dimensions are the giveaway photo in streamelements?

[earnest cedar]

I hope someone can help me here. I've been using SE overlays for my alerts for a while, but just from a browser, I didn't have SE Live downloaded. When I just downloaded it, and then started it up for the first time, it was looking for my OBS64.exe file, so I browsed to that and connected it. And now whenever I click on SE Live it just launches OBS. But the tutorial I'm reading says I'm supposed to connect it to my Youtube account? I can't find an option to do that. Or since my SE account online is already connected, did it connect automatically? I've been trying to get the chatbot to work and no luck so far.

[signal eagle]

Does anyone know how to set variables so that a random response to a single command can come out of several that I set?

[earnest cedar]

the magic 8 ball is set up like that, so seems it's possible, but idk how to set it up.

[signal eagle]

I found this in reddit

https://www.reddit.com/r/Twitch/comments/mnfaie/custom_multiple_response_chat_command/

if someone is looking for the same info

c:

Ty anyway @earnest cedar

[earnest cedar]

still hoping someone can answer this

[open ledge]

Hello is anyone having an issue with doing !so in your channel? I am trying to do that and it won't work. Nothing comes up.

[true condor]

Pleaseeee fix media share/requests to play automatically when streamelements isn’t open. This is completely broken. I want it to work automatically when I’m offline or sleeping, it should be working.

[chrome stone]

Hello! Does anyone know how to edit the text on my overlay I'm using for OBS?? I changed my Twitch channel name, & wanna update it on my overlay.

[devout oracle]

hmm

need some help

Cant make ticket.

Can someone from staff dm me?

[pseudo hull]

Email [e-mail]

[shy salmon]

Hello I aswell cant write in the ticket area

[pseudo hull]

You don't.

[shy salmon]

I mean I can submit a ticket

[pseudo hull]

Then follow my previous instructions.

[tight lily]

.

[wide perch]

Oh.

[sudden viper]

Hey does anyone know how to disable the !donation command or change the link?

[crude fern]

hi. Can some mod contact be about streamelements sponsorships please

[past shell]

@crude fern ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[pseudo hull]

Disable the !tip command.

[sudden viper]

Thanks!

[pseudo hull]

Follow the bot instructions above.

[real jacinth]

Does anyone know if from a Twitch sponsorship through streamelements I can promote a promo code through other social media platforms?

[willow lark]

hi-

Seems like the staff have their hands full I guess

[real jacinth]

I dont see anything in any of the rules/regulations through contracts through the sponsors saying you cant

[willow lark]

Why did you reply to me?

I don't know anything about what you're dealing with, sorry

[fast otter]

You can promote the code anywhere you want, but the requirements have to be met via your Twitch stream.

[real jacinth]

Ok, thank you@

[willow lark]

I can see how many tickets are open at this current moment, lolz

5

[fast otter]

You can? I can't even see that. But I can almost guarantee there's more than 5.

[soft tusk]

Where do I go for help yall? I use stream elements for donations on my streams but I never got the money that was send and it was ultimately refunded back to the sender

[pseudo hull]

Follow the bot instructions above.

[willow lark]

So, do Discord tickets have response times that are basically the same as email tickets?...

Within 24 hours?

[pseudo hull]

We can't answer that as it's only staff that have access to any of that and they're busy responding to tickets.

[willow lark]

:/

Alright

[willow lark]

Is there a community support type of channel?

Only asking, since I noticed that there's a support heroes role, that you have

[pseudo hull]

There is not and that is something that I have tried to get straightened out for a while.

[willow lark]

Dang-

[pseudo hull]

But the role is atm a legacy role since we went from platform specific support channels to the ticket system.

[willow lark]

So like, what if I kind of just, maybe explained my issue here, and asked if you could maybe help me with it?... lmbo

Would you be able to possibly help?

💀😅

[pseudo hull]

Any support questions go to tickets.

[willow lark]

:/

I have reason to believe that the ticket system that they have implemented here, essentially just makes a ticket via email either way, since I got sent an email about the ticket that I submitted on Discord...

Hence the reason why I was curious if the ticket response time here was the same as email-

[pseudo hull]

They go to the same internal system for all tickets.

[willow lark]

Bruh

Most people would probably think that the support would be faster here on Discord

Lol

[wanton thunder]

Not sure if this is really a ticket issue, but I just want to have my chatbox messages disappear after a set amount of time instead of just hovering forever. Just can't seem to find a setting for it in the overlay dashboard.

Specifically using a NoD chatbox, so I'm not seeing any "messages fade after ___ seconds" as an option.

[viral blade]

yo do y'all know how long till chatboxes update to show recently added 7tv emotes

[rocky tapir]

hello, i see SE pay has been setup for australia, will be it available for NZ anytime soon?

[queen laurel]

streamer: Kozok, inet_saju, OlczaOlcia, PAGO3, izak
oldname : firedowy
new name : fired_7

okay, so can You transfer my watchtime etc. to channels I watch? I am a little bit confused because it does not work for me like you said it should

[brazen fiber]

!weather

[willow lark]

?

[tight lily]

If anyone who has a discord server DM me I can make a bot for you and it's free.

[worn skiff]

i just got a dono and i need to cash it out how long does it take for it to show up in my SE.Pay?

[fast otter]

Depends how it was done, looks like 1-4 days. https://streamelements.com/dashboard/tipping/fees

[worn skiff]

its not showing up in my se.pay but i got the email?

[fast otter]

It takes time

[worn skiff]

okay thank u! i just get stressed haha

[ember wagon]

Anyone have a guess as to why emotes would show up in the overlay in a browser, but not in a browser source in OBS?

Or should I fill out a ticket?

[nocturne veldt]

thank you🫂

[dapper remnant]

did you get an answer to this? having the same issue in a few streams I mod

[zenith stirrup]

anyone know if kick will be added as a supported platform before the end of the year?

[pseudo hull]

It's a waiting game on kick. We can't do anything but wait unfortunately.

[true condor]

This needs fixed it’s broken

[true condor]

Please let media share be run automatically when I’m not on the page. It’s broken. As soon as I leave the page media share stops working

[pseudo hull]

That ATM is the "intended" design.

As you've already posted your suggestion in the feedback channel you will have to wait until this is possibly changed.

[true condor]

Then I’ll go to a different platform. That’s ridiculous. It’s broken………. I won’t be returning until it’s fixed.

StreamLabs works. Works when I close the page and automatic. I just don’t know why StreamElements doesn’t.

[rigid hill]

That’s cause StreamLabs is GOAT

[true condor]

Yeah. Like what the fck. I can’t use Media Share on StreamElements unless I have the page OPEN?!!!!! I’m not a streamer. I’m using this for my website. Meaning when people share media it should auto play. I would have to leave a pc running 24/7 for it to work. That’s just fcking ridiculous. Whoever came up with the “way it is” is looney.

Stream Labs is getting a share of my money every day until Stream Elements makes it auto play without the page being open. And I do a lot in transactions. Maybe StreamElements will fix it soon because they’re missing out on revenue.

[karmic bough]

Any actual SE employees on that can give me some quick advice?

[undone drift]

Sup

[karmic bough]

do u actually work for SE, and is it ok if i dm you?

[undone drift]

Im no employee but just ask? Someone might know the answer 😁😁😁 unless its private info

[karmic bough]

its not private info

i will say that

but its probably a question only SE staff would know the answer to

maybe not

i will just shoot my shot, since u seem confident in anwering for them

answering*

[undone drift]

I was just saying in general someone might be-able to helps

[karmic bough]

Is SE gonna at least eventually become compatible with Kick?

i use it on my twitch and YT, but would love to use it on my kick as well

this particular question i have not seen anywhere. most on kick have moved on to other bots, and se/sl alts, but i dont wanna. i would rather still use my SE account over there

i mean se is not the only place i have to ask this either. i also gotta ask elgato, bc streamdeck hasnt embraced it either

are the ones that are in se.staff, actually members of streamelements staff?

i dont have access to whatever link u just posted

[pseudo hull]

It's all on kick ATM. Nothing we can do unfortunately.

[karmic bough]

aight then understood. so i need to contact kick then, bc its prob same with elgato and streamdeck then

[pseudo hull]

You don't need to but ¯_(ツ)_/¯

[karmic bough]

been using streamelements for along time now, and love OBS so much more than SLobs, and love the stuff i am able to edit on my account as well

also, is there a program i can use/dl for tmnt voice modding, or gifs, or just content to use that cant be copyright claimed, bc of length being so short

[fiery spear]

trust me from someone who's on kick doesn't matter if it's StreamElements elgato etc they are all going to say the same thing they need kick's public API and if this is anything to go by then then all things going well then " soon " and as soon as API is out i say it will probably take StreamElements 2/3 months at best

i like how literally no one can type StreamElements properly tho ^^^

https://cdn.discordapp.com/emojis/1124616372316553267.gif?size=48&name=PepeLaugh&quality=lossless

like what is Stream Elements?

[ivory zenith]

can you change the bot's name without using SE.Live? i have the "Activity Feed" url in an OBS dock, but dont see any "Bot Settings" anywhere

[mellow canopy]

OK, I thought I figured it out and was afraid of looking dumb but can anyone explain what this means?

[pseudo hull]

@ivory zenith not possible.

[ivory zenith]

how dumb, ty though

[analog wharf]

Hey SE, I'm getting follow botted constantly by some kid, I want to be able to disable just my follow alert here with a command in chat, Anyways I can do this?

[fast otter]

Is this what you're looking for? https://streamelements.com/dashboard/tipping/fees

[compact summit]

Already got my answer. But ty!

[analog wharf]

@fast otter u know anything about this

[pseudo hull]

Not possible

[blissful flame]

alerts not showing while live.

Hi, I recently switched from streamlabs to OBS, and started using streamelements for overlays among other things.. However it seems i can't get alerts to function properly.. atleast not while i'm live testing. Testing alerts within the editor seems to do just fine, but for an example, when someone follows, there won't be any alerts displayed.

I've tried nigh every fix i could find online, reddit, youtube and so on, but nothing has worked so far.

[past shell]

@blissful flame ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[mental sequoia]

Hey y'all, I am most likely not the only person to ever try this, so I thought I'd come to the source of all knowledge. I want SE to output a list (For a bitmenu), so I need clean breaks at the end of a short sentence, within the same output. Is this possible, and yes, how? Thanks ahead of time! ❤️

[true condor]

StreamElements wtf still no automatic support for Media Request?

Media Requests should play whether the page is open or not #BoycottStreamElements

We need to riot. Otherwise they will never change it

[fast otter]

Do you mean line breaks? Those are not possible.

[mental sequoia]

Yes, sorry English isn't my first language. Thanks for the quick answer!

[fast otter]

No worries 🙂 It is my first language and I am still bad at it.

[queen laurel]

hi, can You update my watchtime etc. on channels that I watch? unfortunately I changed my nickname before the changes and it did not update for me ;/ I can name the most important ones if You can help me with it

[fading isle]

Streamers who have gone through sponsorships with SE how long does it normally acutally take

[lone inlet]

I'd need:

Streamer's acc:
Oldname:
Newname:

[queen laurel]

yes, ofc

[queen laurel]

Streamer's acc: inet_saju, pago3, kozok, olczaolcia, codey, estabr0k, izakooo, v1lczek
Oldname: firedowy
Newname: fired_7

sorry if its too many

[spring ingot]

Ok question if I’m a mod for someone how do I get into there chatbot ?

[lone inlet]

you aren't on these channles: pago3, kozok, olczaolcia nor v1lczek

I added the minutes for inet_saju, estabr0k and izakooo.. on the other channels just type when the streamer's live and the points+time should migrate automatically

codey doesn't even have loyaly points enabled .. @queen laurel are you sure those are the streamers where you don't see your minutes, or you just listed the streamers that you often watch?

[jovial heron]

Is there a guide on command formatting, my thing won't look good

I mean like chatbot !command stuff

[past shell]

You can add, remove and make changes to custom commands in chat with !command/!cmd flags:

!command add (commandname) (commandresponse) - allows you to add a new custom command
!command remove (commandname) - allows you to delete a custom command
!command edit (commandname) (commandresponse) - allows you to edit an existing custom command
!command show (commandname) - allows you to see the raw response of a command before variables are used
!command options (commandname) -(flag) - allows you to change settings for an existing custom command

More information here: #helpdesk-twitch message

[jovial heron]

I mean like general formatting for how it shows up in the chat, make it more pleaseing to read

nvm looks good enough now

thanks though

[queen laurel]

no, like I said i don't see my watchtime anywhere, but for codey channel You may be right I named him because I do watch him alot, so its okay, I have to type when they are streaming or I can do it just now and watchtime will migrate? and does it matter that I changed my nickname before You made those changes with migration? because it didnt work with inet_saju like You said

[stark burrow]

Hello, I have added the commands I want to the bot but when I put them in my chat they are not there and I don't know how to make the bot have only the commands
help someone please

[lone inlet]

Lets do it next time they are live

[stark burrow]

ok

[queen laurel]

Okay, so if it will not work I will just @ you again, is that fine?

[lone inlet]

[stark burrow]

@lone inlet

[stark burrow]

check this

[past shell]

@stark burrow ⤵️

Go to the Dashboard > Right side > Part channel > Join channel (https://streamelements.com/dashboard) https://i.imgur.com/uYVb8OK.png

[stark burrow]

thx so muych+

[lofty ravine]

hi, is there a way through the api to get notified when a new donation comes in, so i can directly grab the donation message to further process it?

[true condor]

Boycott StreamElements lol

[ivory zenith]

i send donation to my fav streamer

and donate was not displayed and the money was taken from my bank

[sour lily]

is stream elements not working? or it is only for me?

cannot add points to anyone

nothing works

[weak moon]

Is stream elements not working today?? im streaming live on youtube and it doesnt show when people subscribe. It works on the alertbox test and thats it

Also the activity feed is not working... whats going on??

[ivory zenith]

OPS

somethings is buged

[weak moon]

ya its happening to 2 of my other friends streams as well. I think its because youtube made a change very recently idk.. issues with bother stream elements and stream labs i hear

[ivory zenith]

for me the bits dont work

but i see the list of events

and doesnt even appear

[dire scarab]

Hey all

[woeful orbit]

how about that fix on fb integration?? 😅

[true condor]

It’s not working because they’re fixing media requests to be always on. Right now they turn off when you close the page

[true condor]

Nope. Just fixing media requests to always be going. The current setup they stop if you close the page

[weak moon]

Media requests?

[true condor]

Yeah. The media requests thing in your settings that lets people send you free/paid clips and they show up in a widget. The problem is you have to have the media request page up 24/7 for it to work. I’m using it for my website and I’m surely not going to leave a PC running 24/7 because some lazy developer didn’t code it right. So they’re fixing it. Media Requests should play all the time. Whether I’m sleeping, on vacation, they should be playing.

Nope it’s still not fixed. The “show on stream” button should be removed. And just allow it 24/7. Or at least give the option next to it to allow 24/7

[prisma flower]

Hi, after i click stuff i ss below its closing automaticly any idea why ?

I see this,

and then i closing randomly

[weak moon]

Gotcha thank you for the explanation

[true condor]

yw

[brisk lava]

IS anyone having problems with the preview images not showing your design in the S.E merchandise?

[charred quartz]

after the create Dynamic Banner, when it will be uploade to YouTube banner ?

[fading sonnet]

can you make overlays in the "elements" or is just alerts?

[pseudo hull]

They're still overlays but more geared towards more customization of the alerts.

[fading sonnet]

I'm just trying to make a cam overlay which shows the latest follower/ subscriber all the time

[pseudo hull]

Under the followed event on the left create a new variant and then create a new text element on the right side using /follow to start the autocomplete.

[fading sonnet]

yer the issue was in keeping it there perminantly instead of it only pooping up when the event happens

[minor island]

Hi guys i have a problem with ant legion overlay widget. Even if I streamed for 3 hours the progress bar did not went up. I tried to delete it and put again link on obs and now I cant see the widget.

[past shell]

@minor island ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[twilit oriole]

How to get support ? i cant type in that channel or open a ticket xD

[pseudo hull]

You don't type in that channel

[twilit oriole]

This is just so over complicated just to get someone to help yopu

insane

[pseudo hull]

Email [e-mail]

[twilit oriole]

Now i should email a support even tho there are 20 devs online in this discord ??

are you crazy ?

[pseudo hull]

None of those are devs and merely employees.

Someone if not majority cannot help with any of your issues.

[twilit oriole]

it links you from the SE app to this discord for support

[pseudo hull]

And the instructions both in the ticket channel along with above your message shows you how to do it.

And if you're unable to do those you're welcome to email support.

[woeful orbit]

All I want for Christmas is Facebook x stream elements integration to be back 🥲

[hollow oasis]

Does anyone here know how to use a twitch emote as a *streamelements custom command keyword? (I'm making a command so that when someone types the Twitch LUL emote, Stream elements will respond with 5 LUL Emotes back).

What's funny is that I made a "bro forgor" command so that whenever someone types "bro forgor", stream elements will reply with 3, non-twitch skull emotes 💀 💀 💀 without any problem at all but Twitch emotes seem to be a hurdle. I believe it has something to do with command keywords not being able to exist as capital letters once being saved since the twitch lul emote is in all caps (LUL) but I'm not really 100% sure on it.

Some guidance would be heavily appreciated, thank you in advance.

feel free to @ me

p.s. I've gotten the bot command to respond to "XD" & "lol" with 5 TTV LUL Emotes, but no luck with lul or LUL triggering the same response

[rapid kiln]

Hy

I am starting live steam now

Joining me

[karmic elk]

support bot is asking for a page that doesnt exist... i think they updated the program but not the suppport bot or support article :P where do i find the account id now?

[past shell]

Please provide your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.

[karmic elk]

this page doesnt exist and forcefully redirects you back to https://streamelements.com/dashboard where there is no accid

[pseudo hull]

Are you sure you're not logged into someone else you may be added for?

But that page loads fine for me .

Otherwise click your avatar in the top right then your account at the top.

[karmic elk]

aha

that was it thanks

[pseudo hull]

Though that link should take you directly without issue so not sure why it was derping.

[patent totem]

sa

[raven wind]

waiting on a email back still can a mod help

[woeful orbit]

Fix Facebook alerts please!

[true condor]

Fix spotlight/media requests! Still not fixed!

[mental hedge]

Hi yallll

[nimble zinc]

Hi everyone, I have a question regarding sponsors. When I sponsor something, do I have to complete all the goals to get paid or can I only complete some?

[pseudo hull]

@nimble zinc Whatever is indicated on the campaign page is what is needed to be done.

[timber raft]

got a question regarding obs-streamelements, and soundalerts.. anyone know how, or a way to split the soundalert audio away from "computer sounds", since i like having it seperated without all my pc sounds being influenced by the same slider in the audio mixer?

[past shell]

@timber raft ⤵️

SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject

[tidal shadow]

Hi team, I just linked my twitch account to Streamelements but I don't have any data from my twitch on streamelements

[molten magnet]

Hey guys, do you have an idea if you can test your channel points without starting your stream?

[pseudo hull]

What do you mean by that?

[molten magnet]

You can preview your alerts on the SE dashboard over the website (that incldues cheers/follow/sub etc etc), can you do something similar with the channel points?

A preview without going on just to see how it will look like

[pseudo hull]

Oh. We don't have channel point integrations unfortunately.

[molten magnet]

Hm, okay

So what would be the best way to approach this without going live in that case?

[pseudo hull]

Looking at your channel you don't have anything that would be an issue as they're all the basic ones that don't require special things on screen.

HOWEVER

since you do have ones that can have users send text messages you can actually use the sole custom widget we have in #widget-share that works with those redemptions.

#widget-share message

[whole ocean]

Hi is there a way for the irl stream to not disconnect completely when network is low/down but switch to a low bitrate scene or any random media?

[molten magnet]

Thanks

[compact iris]

Hellooooooo

[amber bridge]

how can i change the stream elements activity feed from the old to the new version?

on obs

[violet jungle]

Hi, did someone else has the issue that the chatbot is not reacting to some individual commands as long as the stream is online and OBS open?
when i close the stream and OBS the bot is posting and reacting on chat commands.

Its super frustrating 😦

[slow ibex]

Is there a channel to help with commands

[tender quiver]

Hello guys, some speak spanish, im has a trouble with a streamelements. Dont read the Stars of Facebook :,c

[undone pike]

can anyone help me in my support ticket

[fast otter]

Tickets are answered in the order they are received

[undone pike]

alright so theres a wait line?

[fast otter]

I don't have access to that, only the staff does.

[undone pike]

alright

[main vessel]

Hello, I signed out of twitch and into obs and all of the twitch settings will not switch to yt what do I do

[undone pike]

4 hours waited for support.

[stark sluice]

just be patient, there are a lot of tickets that the staff needs to care about

[sterile pilot]

Hello all

[queen laurel]

Okay, so Kozok is now live, I typed in chat etc. but watchtime/channel currency didnt transfer, as for inet_saju my watchtime/channel currency didnt migrate also but he did not stream since you transfer it, so I guess this is the reason? Anyway it seems like the auto-migrate thing does not work for me on any channel

[craggy heart]

Hello everyone, still no news for a Kick integration?

[pseudo hull]

Still waiting on them.

[lone inlet]

Let me check in a bit

[queen laurel]

Out of curiosity, if I change the nickname to the old one again, will my points and watch time come back to me or will they reset to zero again? if nothing will work to migrate it to my new nickname

[desert vigil]

How do I uninstall se.live?

The option is not disappearing in OBS

Figured that out, but is there any way I could go live, have my microphone and music and all that jazz, but on the recording it will not show my camera nor have my mic unmuted?

Do I have to use a second instance of OBS?

[past shell]

SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject

[edgy spear]

Hey guys ! If I need help with creating alerts, where is the best place to ask ?

[zealous bay]

withdrawal isnt possible>

[arctic socket]

Hi! I've tried streaming with SE on YouTube. There was a "the bot is working" message. I set up the overlay in OBS, the session data (in SE menu) even has the resent subs. However, the alerts and chat itself did not display on screen at all.

[pseudo hull]

Alerts unfortunately are bound by a delay that can be next to nothing to 4 hours later and not something we can do anything about.

Chat overlays will only show if the stream is strictly public.

[arctic socket]

The stream was public and I'm sure about it. I'll try again and hope that it works next time.

[vast ridge]

my commands and notifications stop working....

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[fiery spear]

☝️ 4 hours for alerts oh google This is why no one takes your platform Seriously When it comes to streaming

[round crane]

heyo, can anyone help? I have an issue with streamelements, whatever link I open it always redirects me to the dashboard

[pseudo hull]

I'm poking others as something may be acting funky on the backend.

[strong valley]

same here. not a content creator. Just a follower

[round crane]

thanks, atleast it's not only me then

[lone inlet]

kozok, should be good now, inet_saju was already migrated (points and watchtime) just checked

[meager bay]

Feliz navidad

[pseudo hull]

@round crane @strong valley Machines got bonked and appear to be playing nice now.

[round crane]

yes, all fine now ❤️

[amber hare]

Is is it still broken for facebook

[strong valley]

confirmed

[storm merlin]

hi

[dawn cave]

Anyone know if I can prevent StreamElemetns from announcing new followers in chat?

[fast otter]

https://streamelements.com/dashboard/bot/modules?module=chatalerts

[queen laurel]

hm, still does not seem to work ;/ (Kozok channel, inet_saju) maybe its my fault, just tell me this and lets forget about it, if I switch back to my old username (firedowy) will I get back the watchtime that is linked to that name and it will continue to count as if I never changed the nickname? or will it again reset as for new nickname?

[lone inlet]

could you type into inet_saju's chat? is followers only

[queen laurel]

okay wait

[queen laurel]

done

[lone inlet]

?

i need to see your watchtime and your points 😅

[queen laurel]

oooh

[lone inlet]

please do !watchtime and !points

i want to see your points/watchtime i can't type on that channel cause its followers only

[queen laurel]

IT WORKS

they blocked the commands on chat because of spam, but i checked it on se site, and it shows correctly now

[lone inlet]

i didn't do anything

[queen laurel]

really?

points are now correct so I guess same goes for watchtime

[lone inlet]

i was waiting for your to type the command

i'm glad that everything is good now

[queen laurel]

okay, can we do last one channel that I kinda care about?

its olczaolcia, just this one and the rest can reset I guess

[lone inlet]

old and new channel pls

[queen laurel]

Streamer's acc: pago3, olczaolcia, codey, estabr0k, v1lczek
Oldname: firedowy
Newname: fired_7

[queen laurel]

but just the olczaolcia channel, I dont wanna to bother You anymore ;p

[lone inlet]

firedowy isn't there 😵

but fired_7 has 16800 minutes and 21450 points

[queen laurel]

okay, then nevermind I guess, it just showed something different for me, maybe it is my fault after all

now it is showing it correctly, all good then, thank you so much!

[runic zinc]

Hello how can i add watch hours command

@everyone

[fast otter]

Please don't @ everyone, it doesn't work anyway.

There is a watchtime command built in, you just have to enable it: https://streamelements.com/dashboard/bot/commands/default

[iron plinth]

is there a way to shut stream elements down so i can use my custom stream key for kick

[fickle vault]

Hi, I want to change the name of the bot, but one checkbox is gray, although the bot is connected and is a moderator on the channel. What else can be done? Help pls

[torpid plover]

Hello

[torpid plover]

Hello

[somber willow]

!help chat stats not working for stream! would love to know how to activate!

[past shell]

@somber willow ⤵️

If you are receiving a 404 error on your chatstats page, please provide the following information:

1. Channel name (old and new if changed recently)
2. your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.

[maiden bloom]

Según me han dicho existe una herramienta llamada ChatBot que suele tener ciertas funciones típicas. Yo quería poner unos comandos de !pole/!primero!oro , !subpole/segundo/!plata , !tercero/bronce (lo de pole es como en las carreras de coches, por ejemplo), para motivar a la gente a llegar rápido al stream y obtener unas recompensas (generalmente puntos del canal) en caso de llegar los primeros (de primero a tercero). Hay alguna opción de hacer algo similar directamente desde StreamElements? Y se podría llevar un registro automatizado para dar premios a final de mes, por ejemplo?

con que solo haya el !Pole ya sería buenisimo, de antemanos gracias

[snow wolf]

#🇪🇸︱español

[woeful orbit]

Day 435878 of waiting for a fix with fb lol

[vast ridge]

just wait like 7 years

[vernal yoke]

how do mods on kick (with the media request feature) operate the media request queue

[pseudo hull]

They don't.

[vernal yoke]

i'm logged into streamelements, and the alert is in the overlay and everything should be set to autoplay

disabled queue moderation

so it only plays for >$5 tip

the tip part works and everyone sees the alert for a tip on stream

so far as i'm aware the only way to "play" the media is in OBS, but my streamer is on IRLPRO in the middle of India so need to be able to operate it on his behalf. i have remote OBS access to the relay if only to operate the player controls

i have a cloudflare worker active with custom api call if there's a way i can trigger the next song in the queue to play via kick chat command via botrix fetch[]

but if not, is there a browser source url i can use in a browser or in the relay in studio mode to manage? remote OBS is regular obs studio not SEOBS

[pseudo hull]

You need to keep the media page or dock in SE.live open for it to function.

That's how it's "designed" ATM.

[vernal yoke]

this page? https://streamelements.com/dashboard/mediarequest/general

[pseudo hull]

Yes

[vernal yoke]

and it should automatically play new media requests if someone has that page open, whether it's the streamer themselves or someone authorized to manage that account?

[pseudo hull]

Should being tthe key word but as it is "weird" it may not always play nice.

[vernal yoke]

so i'll have to wait for another tip with clip to come in for one to play? and if so, will that play the others in the queue (there are 3 currently)

[pseudo hull]

Anything in queue should play.

But given they're doing it while streaming on an unsupported platform and entirely with mobile not everything plays nice as it should or normally would while on twitch.

[vernal yoke]

yeah just weird that the tip alert is perfect as well as the TTS message, it's only the clip / media request that's not doing it, pretty sure the source is added correctly in that case, but you're saying there's twitch-specific stuff that may make it not work if it's being used while streaming on kick (and not live on twitch) ?

[pseudo hull]

Not specific stuff that "breaks" it but quirkiness in general outside of having everything setup as it should to work.

[vernal yoke]

but so long as the media request page is opened (assuming there's like a timer or ajax poll or something), then things should autoplay when they come in? (after the video is buffered to the device with the overlay source) ?

[pseudo hull]

Yes

[vernal yoke]

alright, just cleared the queue and will keep that page open and keep an eye

[tall stratus]

sorry if this is the wrong channel but is there an api or something that allows me to take the output from the command !queue pick random and place it in a seperate application ?

[ivory zenith]

Where can I open a ticket?

Can’t write on #submit-support-ticket

[solar umbra]

hi, I have the same issue, I cannot open a ticket. recently I have changed my twitch channel name and now all the customizations I have made on streamelements is gone and cant figure how to restore it.
do someone know how to open a ticket?

[past shell]

@ivory zenith @solar umbra ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[solar umbra]

I cannot type in the channel #submit-support-ticket , so no command at all, unless I can send this command here or other channel, but here this command seems to not work too

[pseudo hull]

You do not write in there.

[dusty nexus]

where?

[pseudo hull]

Any where you can.

[dawn cave]

Thank you

[gloomy rapids]

where to ask questions?

[fleet terrace]

Good morning

[torpid berry]

Anyone else getting spam/scam DM attempts this morning?

[fast otter]

I haven't seen anything. If you like you can screenshot+dm them to me and I can take care of it.

[torpid berry]

Absolutely! Thank you.

[ivory zenith]

@gray hull seriously bro, write to me here, let's make your messages public. I wait for you.

[fast otter]

Something about steam and being reported?

[ivory zenith]

yeah

[fast otter]

They're gone.

[ivory zenith]

My English is not very good, what do you mean?

[fast otter]

They are no longer on this discord server.

[ivory zenith]

No?

[fast otter]

Discord is slow to update sometimes

[ivory zenith]

[harsh field]

does someone know if u can synchronize the mixer it up points with those of streamelements?

[fast otter]

I do not believe so, but the discord for that bot may know more.

[harsh field]

okay ty.

[tough hinge]

How's everyone doing today?

[sour lily]

I wish that was a way to organize the Stream Store 😦 sort by price or stuff like that, I mean, moving the itens
I know that when u visit the store u can do it
but I wish that we could do that as default

[fast otter]

https://tenor.com/view/frustrated-pulling-hair-no-frustrating-gif-3532627

[round elk]

Hello, is there a way to show remeed alerts in different part of screen on same scene? ig i want redeem{potato} o show at right corned of screen and redeem{soup} at left cornet of screen.

[pseudo hull]

No.

[nocturne valley]

Can we get stars to work for facebook again? its been down sense may 9th.

[fiery spear]

[covert sparrow]

anyone know how to setup your overlay for a sponsorship

[blazing bronze]

Hey just wondering if the goals done offstream still count?

[tough hinge]

How are you doing sir?!

[true condor]

Still haven’t fixed media requests……

[fast otter]

Have you submitted a ticket?

[true condor]

Yup. They don’t care.

Media requests should play all the time when I have the page closed. Right now you can only play them with the page open.

[tribal cargo]

Hi folks is there a guide or method to syncing Media requests with the stream audio? I cant help but sing along and is sounds terrible when I am a half second behind what stream sees. Any suggestiong on how I should deel with this? Im a boomer and this is my first few days of streaming...

[fast otter]

I have inquired and it seems media requests are not broken in that way and they are working as intended.

[left oar]

👋

[small schooner]

Hi! The rules and help channel left me a bit confused. If we're having an issue, where are we allowed to ask about it or do we have to fill out a ticket?

[fast otter]

A ticket is the best way to get an answer

[small schooner]

Ah see thanks

[tribal cargo]

I think you could just ask for help. I just got here but tickets are usually for bugs. do you have a bug or just could use some help figuring something out?

you can also use the search i the top right to see if anyone has already asked and answered your issue

[pseudo hull]

Tickets are support. Not just bugs specifically.

[true condor]

I just don’t like that they don’t play automatically. You have to have the page open for them to work. I want to embed them in a website, meaning my pc would have to be running 24/7. I wish things were different but yeah

[small schooner]

Hm my issue is my chat isn't appearing even when I make a new overlay just for the chat. I can't access follower labels either. So I think maybe it's a tech issue

[tribal cargo]

oh gotcha sorry. I guess there are better places to just ask questions.

[tribal cargo]

Well I dont wanty to step on any toes but feel free to DM me if you dont get replies from official sources.

[small schooner]

thanks I appreciate it ^^

[eager saddle]

Adding it to OBS as a browser source doesn't work for you? So you can have it open while you are streaming.

[analog furnace]

hello everyone, I need help please, there is a function added in Streaming Tools "Alert and Widget" (in beta), "I chose Pixelart Alert Box by Own3d" in the gallery , I go to edit, on the right we have "video alert" we can change HUE, saturation, location, playback speed, by default the alert appears 20 seconds, it's too long, how do we reduce the duration of publication please ?

[analog furnace]

sorry in advance I don't know where to ask this question

[frank harness]

um, why i cant submit support ticket?

[frigid dome]

How can I stream on Facebook guys ??

On my page??

[wise cloud]

Do the command in this chat 🤗

[past shell]

@frigid dome ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[frank harness]

ye, i was kinda stupid xD

but thanks

[frigid dome]

Ow okay sorry I didn't know that lol

[wise cloud]

You can also take q peek in #rules while you're at it

[frigid dome]

Okay 👍

[frank harness]

is there a way to make a command with 2 message response? i mean something like this:
!command
streamelements: message 1
streamelements: message 2

line break didnt work

[pseudo hull]

Twitch does not support line breaks.

[frank harness]

so there is no way to make command like that on streamelements? sadge

[thin cloak]

Is the rename function working again? I wanna change my twitch username but I don't want to loose all of my watchtime and points