#general-chat

1 messages · Page 32 of 1

snow wolf
#

Twitter, Instagram or Discord

rigid lake
#

Does anyone know why labels add +4px to the Height when resizing the Width? (in the overlay editor)

finite bronze
snow wolf
past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

odd meadow
#

Hi guys

near hatch
#

Hey hey 👋

fiery spear
rigid lake
#

aight

latent sphinx
#

is streamelements down cuz its not working in my chat

past shellBOT
#

@latent sphinx ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

gray talon
#

is stream elements dead right now ?

#

Had it part and rejoin my channel and still nada

gray talon
#

Nice... good talk.

daring sorrel
#

Is the "session follower count" thing broken? Someone I mod for has the issue that the number doesn't reset once stream is done and we're having to do it manually

worthy furnace
#

Hi

slender ginkgo
#

Can anyone help me?... Anyone knows how to make a list with differents lines?

void cedar
scenic crater
#

Hi, can anyone help me? Ik its probably something so simple but, how do I get streamelements to display discord invite link and chat rules in chat?

slender ginkgo
#

And im looking this

#

Same components but separates in multiple lines

void cedar
#

If its separateed by lines, the bot automatically deletes the lines, because if the lines weren't deleted, it would probably send multiple messages and would be pretty annoying

fast otter
#

Twitch chat doesn't support newlines, so it's not possible.

slender ginkgo
undone topaz
#

I'm brand new to this so I am incredibly lost, I need to make a widget that is just a counter that adds one every time someone new follows, but that I can change, like I can set the number to say 500, then when someone follows it goes to 501... Where should I start?

mellow cosmos
#

im suddenly getting (This overlay does not exist) when i try and edit it

#

it also wont save any i create

vapid wigeon
#

Hey Quaty 2 Botty! I have a quick question and you are the only staff member I know lol. @tough hinge

finite bronze
#

do we have to reach the campaign goal in order to complete the sponsor? or just the requirements

vapid wigeon
fast solstice
#

i got a quick question, i was streaming, still am, but my alerts werent working?

#

like the chatbot was

#

but the alerts wouldnt show or make sound

#

which has never happened

#

has anyone else dealth with this?

pseudo hull
#

Keep any questions to your ticket.

fast solstice
violet lily
#

anyone wanna join

#

anyone

midnight tapir
#

!tickets

native cedar
#

I need help, when people try to donate they just get a message saying it couldn't be processed. I have everything setup and stuff (IT's worked in the past)

past shellBOT
#

@native cedar ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

versed dagger
#

Why the fb stars received dont trigger alerts and also dont show in event list working? Can somebody help.. thank you

versed dagger
#

I think only the facebook "like" is showing on activity feed,, other feeds "share","stars", "follower", and "Supporters" are not showing,, please help

frosty plover
#

hello

gleaming wadi
#

Hey there used to be a section for sharing widgets. Is that still here?

pseudo hull
#

There is a section for ones submitted to the CM then shared but not a here's a widget I made kind of thing.

gleaming wadi
#

Ok thanks 🙂

pseudo hull
vital carbon
#

why is the reddit private?

pseudo hull
#

Unfortunately the person who can answer that went to twitchcon and probably won't be available until tomorrow to answer that since I was curious as well.

vital carbon
#

Is there a command to transfer watch time/channel points when a viewer changes their name? I tried googling but the results were on reddit

pseudo hull
#

My understanding is things are changing regarding this but still not clear exactly.

vital carbon
#

I suppose the only way now is to add the old viewer's watch time to the new viewer username on the dashboard?

#

Also the above is good example why the reddit lockdown is just stupid

desert arch
#

hi

#

can i stream only kick on stream labs

#

or i have to dual stream

#

also i bought dual stream for my twitch account

#

but only want to do youtube and kick right now

#

it wants me to purchase another dual streaming membership

#

which is annoying

#

just cancel that one and resub to dual streaming via youtube?

pseudo hull
#

@desert arch we can't help with that and we don't support kick with anything.

rocky mortar
#

my overlay didi not show on live stream

#

what i should do

low rivet
#

My sponsor payment has started processing its been 3 days i have summited a support ticket

#

how can i speak to someone about this

azure basalt
#

Hey everybody, I just have a question is there a place on this Discord where they have community widgets?

azure basalt
#

Thank you

rough breach
#

Hi good day is someone here having a problem with streamelements and facebook integration? I'm not receiving any the facebook alerts to be fetched by steamelements

left vortex
#

Ya, I can't for the life of me get my Streamelements Alerts to work in YouTube.

desert arch
#

@pseudo hull

fiery spear
ivory zenith
#

SE still barely working in my chat, is it down again?

#

every other day it stops working

ivory zenith
#

Evening all how we doing !

daring sorrel
#

Sup all, where can I find my account ID? I can't seem to locate it

past shellBOT
brittle anchor
#

rin penrose

verbal granite
#

Yo i got blacklisted from streamelements sponsorship cause someone cancelled they order on hello fresh where can i get help at

past shellBOT
#

@verbal granite ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

verbal granite
pseudo hull
#

That ticket is the only way support will handle your issue.

verbal granite
#

bro ts mad corny how yall blacklist me cause another nigga cancelled his order

pseudo hull
#

Then await a response from that ticket. We cannot help any further.

#

Period.

verbal granite
#

u not staff gang

#

u chattin

pseudo hull
#

But I am mod and do have access to those that are staff. They will not say anything any different and that issue specifically has to be done via tickets.

quartz bluff
#

can someone help me with my twitch streamelements issue? when someone redeems a channel point reward during the stream, the animation does not play and I also noticed that it doesn't show up in the Streamelements activity feed.

past shellBOT
#

@quartz bluff ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

vapid wigeon
#

Would anyone be interested in helping me form a community/ discord server dedicated to helping smaller streamers complete their Sponsorship goals? It would be a community that doesn't ask for anything in return. Just people that like to help.

worldly roost
#

I was going to create a ticket but this is just more of a quick question I was hoping could get answered...
For giveaways, what currency does it use for viewers to enter/buy tickets? It doesn't say in the FAQ on the site

pseudo hull
#

It's the built in loyalty for SE.

novel gyro
#

why dont my game captures fit my screen on obs

#

like its dowsnt snap in like it used to

proper lynx
#

I got a question. whats up with 7tv emotes and yt emotes not working in stream overlays like stream elements and stream labs

keen bridge
#

quick question, if youre slightly under the time for a stream can you just boot back up and get it? or what?

pseudo hull
#

Might i interest you in this thing called prime day? https://www.amazon.com/primeday

digital orbit
#

This is a very good company

deft pewter
#

Good morning yall

untold berry
#

Hi. The new Alerts and widgets, which is in beta, does not work?

pseudo hull
untold berry
ivory zenith
#

Am I able to ask questions about Stream Elements and OBS here? I am new to it, trying to figure it out but there are so many options. Right now what I'm trying to figure out is whether sizing/positioning of an element on stream elements affects sizing/positioning of that element in OBS. Also how does an overlay resolution affect things? For instance, in the screenshot provided, I cant see the alert in OBS. I have to really expand the input window size in OBS to see the alert, and then its all scrunched over to the side or whatnot. Is there a good way to size the window to the element so the window is easier to deal with?

past shellBOT
#

@ivory zenith ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

left vortex
#

Uh - Oh, Overlay Doesn't Exist.

Anyone have any information on this?

tawdry quail
#

where's my fukin "open editor" button

little bough
#

if a mod deletes something from chat, would it appear in the chat overlay in the stream

little bough
#

how do i use se.pay instead of paypal

#

how do i add elements that show social media

vernal pine
#

F

limpid fox
#

hi is there a ticket server for the discord channel only ?

little bough
#

Tips

light sphinx
#

hate this

ivory zenith
#

Does the subscriber goal bar built into stream elements account for subscribers you already have or does it just start from 0?

lyric nova
#

im sorry to ask here, but i'm trying to create a support ticket, but it says i cant send messages in that channel;;

pseudo hull
#

You don't.

lyric nova
#

oh? okay, do i submit an email instead if I cant make a ticket? i'm sorry i just genuinely don't know and need help

pseudo hull
#

You don't write there.

lyric nova
#

okay, can you link me to where i'm support to make a support ticket? from watching the linked video I thought i was in the right place

past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

oak parcel
#

Hello, I was setting up your bit alerts with a friend and it turns out that your bit donations are not reflected on the page, could you tell me how we can solve the problem, or where we can report it?

hard fog
#

hi guys gn. anyone here with a issue when viewer's type: !rename?

wise ice
#

anyone at se know if there are any blog posts or anything about future plans for se kick support, and where i can find them if they exist

#

someone told me they read that se had plans on supporting kick as a platform but i can't find it anywhere

pseudo hull
#

@wise ice until they provide public documentation for their API there is nothing planned specifically outside of intending to add it.

#

That supposedly will be happening within the next few weeks or so.

nimble hill
#

Could someone please help me get a basic date (MM/DD/YYYY) widget?

halcyon sable
#

Hi

frank granite
low bison
#

What i can do if the sponsoriship goals are not working?

#

I got new users but they don't show up on the browser, only on the widget on my stream

past shellBOT
#

@low bison ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

trail nymph
#

Hey guys, in which channel can I ask how to create certain something in my SE overlay widget? yashHmm

#

Can't seem to figure out something for the life of me

snow wolf
#

<@&364840891023622144>

eager saddle
#

Cleared

valid siren
#

faster than me!

eager saddle
fiery spear
#

@valid siren yogevHey

chrome cedar
#

Sup everyone, has anyone been getting any opportunities from SE lately? the last one I got was 2 months ago and some... and was wondering if they started to halt them a bit??

quasi vessel
#

Hey everyone! Does anyone in here use SE with Voicemeeter Banana?

winter lintel
#

how do i add SE

pseudo hull
#

Please keep your questions to your ticket

proven sail
south lodge
#

Hey everybody, regarding the new-ish Activity Feed: are the non-working "Community Gift" and "Gifted" Filters a known issue? If so, is there an ETA for that? (not stressing, just curious)

timid lagoon
#

How does one restart the starting soon timer on an SE overlay screen?

exotic basin
#

Hey everyone

#

I'm panda 🐼

vestal scroll
#

Is there any documentation on the tool called "Elements (Beta)" that appears above Overlays in the dashboard? The overlays I want to use load into there, instead of the usual Overlays editor. And I can't figure out how to edit them -- it seems to work very differently -- and I can't find any documentation.

spare dune
#

I think I'm stuck in limbo here, I'm trying to submit a ticket after a failed one earlier missy69Oopsy

pseudo hull
#

@lone inlet ^^^^

desert arch
#

hi

#

i have multistream for twitch

#

but dont want to stream on twitch anymore just youtube and kick

#

do i have to repurchase multistream for my youtube account

pseudo hull
#

We can't help with that.

desert arch
#

do i have to repurchase multistream for my youtube account

#

bc i dont want to stream on twitch anylonger

pseudo hull
#

you'd have to ask whoever you bought it from as we neither support multistreaming or kick.

desert arch
#

youre as helpful as a bag of rocks bud

#

is this stream labs

pseudo hull
#

No.

desert arch
#

oh

pseudo hull
#

This is streamelements.

desert arch
#

love you

#

Jesus loves you more

paper canopy
#

Morning everyone

wise cloud
#

Happy Thursday people!

ancient stag
#

Is this normal xd?

lone inlet
#

@spare dune i don't see any ticket-channel on our DB, could you send us an email at support@streamelements.com with your inquiry 🙏🏼

tawdry crater
tawdry crater
tawdry crater
paper canopy
#

@tawdry crater morning!!!

tawdry crater
south lodge
tawdry crater
#

Hey @south lodge our Dev Team is aware of the issue, but there is not an ETA on when the fix is coming.

If you are able to do so, could you submit a Support Ticket with screenshots of your issue, this way it can be documented for the team to look further into. 🙏

ebon siren
#

Hello, I have a question about a sponsorship, can someone help me?

tawdry crater
#

Hey @ebon siren - possibly, but most sponsorship-related questions need to be handled by our Support Team due to technical or private information.

past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

tawdry crater
#

@south lodge ⬆️

Having more support tickets usually prioritizes fixes 😉

Thanks again for flagging!

ebon siren
#

I was just wondering, what if one of my viewers was not able to make it to the stream, would it still count toward my goals if they use my code / link and they progress while I am not streaming?

south lodge
pseudo hull
south lodge
#

alrighty, done

tawdry crater
burnt hawk
#

anyone knows an ongoing issue about stream alerts? some of my stream alerts are not finishing the animation when I emulate them

tawdry crater
tawdry crater
ebon siren
tawdry crater
viral relic
#

when it says payment will start processing how long would it take after that date for the money to appear on my bank account

burnt hawk
tawdry crater
simple eagle
#

how to create a ticket because you can't write on this channel where there is a video with a guide?

tawdry crater
burnt hawk
#

Gladly. If I were able to find a fix where can I send it to?

past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

tawdry crater
#

@simple eagle You can use the ticketing system by following the instructions above.

Also, there is an instructional video on how to use the ticketing system in #how-to-get-help

Thanks and hope you have a great day! 🙏

simple eagle
#

in this video it is shown that I have to write on that channel and you can't write on that channel, so how do I make a ticket

tawdry crater
#

You can do it here 👍

tawdry crater
tawdry crater
coarse musk
#

Help my Activity feed is no longer showing in OBS. I logged out and back into Twitch and still not there. It doesn't show under Docks nor under Views and I'm going live in 30 min

#

I am using version 28.1.2

#

It was there when I turned on OBS an hour ago and as I was getting out ingredients it just disappeared 😦

ancient summit
coarse musk
#

It signs me in via SE.Live

#

I even closed the application and relaunched.

ancient summit
coarse musk
#

And it shows up....but disappears right after.

#

OMG That was it!!! THANK YOU!!!! ❤️

ancient summit
coarse musk
#

I need to change shirts now as I broke out in a sweat!

#

Making note of that and saving it.

tawdry crater
#

Have a great stream @coarse musk!!! LL_tile_heart

mild lily
#

How do I share an overlay with people? I tried the share link but it just logs me out

#

I saw an announcement about it being easy now but looks like thats just for elements, not overlays?

pseudo hull
#

Correct

mild lily
#

so the only way (without becoming an editor in their channel) to share an overlay is to just send all the code and people copy-paste it in sections?

drowsy steeple
#

Hiii... Could I ask someone for advice?
Alert box is not working on my stream :<

pseudo hull
#

If its explicitly code based and not general alert then linking a codepen with instructions is best.

mild lily
#

Ok! thanks

past shellBOT
#

@drowsy steeple ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

solid bluff
#

yo can someone help me with smthn related to overlays?

pseudo hull
#

Follow the bot instructions above

solid bluff
#

Where

#

oh

#

aight

#

!ticked My overlays dont want to fit to the screen corectly

#

oof

safe nexus
#

Does anyone know if i'm allowed to edit the widgets in widget share? Please and thank you

copper briar
torn quartz
#

hello i have question, if a buy a merch of any streamers...

#

i need to stay on usa or colombia

#

I mean, can I buy it from the USA to receive it in Colombia?

covert sparrow
#

can anyone help me out with this. So I recently started using the connection animated overlay for my stream but I want to change logo and add discord to it. When I try to use the dropbox link that is faded out on the overlay the page for additional logo's it doesn't come up. If anyone can help me with it that would be great. thanks

past shellBOT
#

@covert sparrow ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

untold mountain
#

is anyone able to help me out with widgets when making new widget for subscriber its showing me diffrent gif on it

fading knoll
#

Hey everybody what's a good price for a RX 6500 gaming PC 500 gigs of storage and 8 gigs of RAM?

heavy apex
#

anyone else notice SE chat repsonses being super laggy?

inland gull
#

Something about 1-3 minutes for the chat bot to return a command response?

heavy apex
#

yep

#

just started happening a few min ago

little bough
#

the overlays/elements/etc they require me to use obs, but i want to stream mobile, how would i do that?

tawny jay
#

I keep getting this error

#

"ERR_CONTENT_DECODING_FAILED"

#

OBS/SE won't load

past shellBOT
#

@tawny jay ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

tawny jay
#

I checked my logs and Ive got no critical issues or warnings

#

I already did

#

Was hoping someone had a quick fix for me

pseudo hull
#

Then please keep questions to your ticket.

ivory zenith
#

just wanted to pop in and give a heads up, there's something odd with the website. i couldn't get into my dashboard until i clicked leaderboard.

stiff tide
#

Hello! 🙂

fiery spear
ivory zenith
#

how to delete Stramelements from obs

past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

light cape
echo mesa
#

Is Media Request down, or not working right for anybody else? Or is it just me?

random kayak
#

Is Streamelements still not available for Facebook Gaming?

flint rune
#

Anyone able to do my pc only sponsor ?

burnt lance
thin echo
#

hello where I can find cool chat widget for my stream

#

??

snow wolf
rich turtle
#

Hello you guys know any widget to count up. my goal is to use as a speedrun timer. and mods can reset the timer with !resettimer or some other commands.

I searched a lot but i dont know if this exists but it seems a obvious thing to exist.

thin echo
safe nexus
#

Does anyone know if i'm allowed to edit the widgets in widget share, just don't want to do anything wrong? Please and thank you

humble turret
#

"I don't want the box to extend; I need it to remain at exactly the dimensions I set. I instead need the font to adjust in size to fill the text box either horizontally or vertically, depending on how long the text is."

#

dynamic font isn't working...

#

has anyone solved this?

#

I'm just trying to get the text boxes for most recent sub/follow/donor to fit into the boxes I have in my stream overlay

#

but the name is always going outside of the box

#

and dynamic font doesn't help, just makes it even more difficult to fit

#

it seems like such a simple thing for setting up a stream

#

but for some reason its not so simple in streamelements

#

I saw an answer about 3 years ago on twitter regarding this exact issue

#

and I'm wondering if like... anything has changed over those 3 years

#

for handling one of the most basic and essential parts of every stream

frigid talon
#

anyone else having issues accessing their dashboard?
disregard, working now, but I had to completely purge all site data, as logout then login didnt fix it
Nope, it seems that if try to access the channels you have bot supervisor permissions for, you get kicked back out to the dashboard, and can't get back in until you clear all site data (rinse & repeat)

quasi vessel
#

Hello! My SE Live Docks are stuck..is there anything I can do to get them to move again?

scarlet estuary
#

does anyone know the rename command (the command to use to move the stats after changing the username)?

fast otter
scarlet estuary
#

oh i see. I hope it won't take long. thanks.

merry frigate
#

Anyone need graphics design or any web developer iam available to make for you.
I will be happy to assist you 🤩

merry frigate
tranquil garnet
#

oops

left pawn
#

Hey guys, is it possible to make a 100 dollar donation alert bigger then a smaller donation alert?

#

like so it takes up the whole screen

#

i cant figure out how

crude crypt
#

Is there an easy way so reset the follower emulation cause my stuff won't return to normal lol

thin kiln
ivory zenith
humble turret
#

the option for scrolling text has completely disappeared.. why is this happening to me

lone fjord
#

So I have a question, I used pretzel on my last stream to play music and I jsut saw a notification that said it picked up some copyrighted material and it would have muted parts for vod. Should I not use pretzel anymore?

proud prawn
#

hello hello everyone

keen lagoon
errant kettle
#

Sup guys

#

I need a bit of help

#

My appologies if i can express my ideas

#

I'm not with english

#

Not good*

past shellBOT
#

@errant kettle ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

errant kettle
#

Its not the bot

#

I have problems with the overlays

pseudo hull
#

That's an example.

errant kettle
#

Oh

lethal skiff
#

how do i see my overlays ingame? like not in another monitor

pseudo hull
#

Overlays aren't intended to be seen by you unless you have whatever streaming software or stream open.

lethal skiff
#

ohh alright thank you!

floral geyser
covert viper
#

Anyone know why some scenes I downloaded a week ago are showing up as a black screen now

past shellBOT
#

@covert viper ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

covert viper
#

Already did they said go ask obs help they said go ask streamelements

#

And it’s kinda important cause it’s my stream starting ,ending, please wait and follow alerts

floral jacinth
#

smol query, cos subreddit is locked and cant read the webpage for the answer....

Is there a way to link streamelements to twitch so that when someone redeems a channel point redeem, streamelements inputs something into chat?

past shellBOT
#

The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

delicate atlas
#

I lost my points because i changed my name...

pseudo hull
pseudo hull
#

Yup

delicate atlas
#

but is disabled

#

😦

#

u know when it come back?

pseudo hull
#

Unfortunately no.

delicate atlas
#

@pseudo hull

errant sphinx
#

does anyone know why my overlays show only Uh-Oh overlay does not exist?

past shellBOT
errant sphinx
#

yea that doesnt work 😉

#

other browsers and other machines too

past shellBOT
#

@errant sphinx ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

unkempt bloom
#

same issue, same stress. keep me updated if you've made a support ticket

errant sphinx
#

do you have it too?

unkempt bloom
#

yeah. well, my error message changed to "Invalid authorization token" after i refreshed, but i'm having the same general issue of being unable to access my overlays

errant sphinx
#

hm

unkempt bloom
#

i logged out, refreshed my cache, and logged back in, and it seems to be working again for me, but that didn't seem to fix your issue so i'm a bit lost

#

plus i'm still having issues adding additional channel managers

#

soooo there's that.

errant sphinx
#

it seems some of the overlays are straight not existant anymore

#

deleted in system

#

i can see them but not edit them or use

#

weird one xD

covert viper
#

the support ticket here goes to the same place as the one on the website right?

errant sphinx
#

Idk what it was but it works now -_-

feral crystal
#

does anyone by chance know the dimensions of the visiable part of the Murcury dynamic banner?

shadow coral
#

how to add twitch chat into obs?

frigid nacelle
#

Does Streamelements have problems right now?

potent prism
#

has the rename command been fixed yet

fast otter
rustic sapphire
#

Good afternoon, because when I link my facebook with the platform, it appears that I am broadcasting and I am not, this causes me an error and does not show me anything from the page, has this happened to anyone who can help me?

gentle goblet
#

how do i add the raid shadow legends goal overlay for the sponsorship?

crisp yew
#

How do I add tipping to my live stream

north galleon
#

Is anyone having trouble logging into SE after doing the latest update to Firefox? I am unable to get in.

brazen citrus
#

um

kindred lance
#

Hey 🙂 I'm doing a stream tomorrow, and I wanted to set up a thing for tiltify to pop up on screen every time someone donates. Does anyone know how I could go about this?

pseudo hull
#

Do note you need to explicitly set the campaign to track under the widget settings or else it won't popup alerts.

waxen vault
#

hey guys i need help with facebook activity feed overlay not showing inm obs but showing in stream element could someone kindly help me

past shellBOT
#

@waxen vault ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

severe spade
#

👍

raven copper
#

I can’t access/kept getting log out SE dashboard when it was last left as moderating “Bot Supervisor” access. Someone in general chat gave the tip to get into dashboard through leaderboard and from there I can access my own dashboard again. It’s all fine from moderating “Editor” access. The one that kept kicking me out is “Bot Supervisor” access.

pseudo hull
#

Follow the bot instructions above but shorter subject.

unborn cairn
#

hello. I'm trying to submit a ticket in the #submit-support-ticket channel, but I'm unable to type anything in the text field. is anyone aware of there being some kind of restriction on new members submitting tickets?

pseudo hull
#

You don't type there

unborn cairn
#

is there another place to submit a ticket in this server then? I don't mind emailing them with my questions, but the support website also said joining the Discord server and running through these steps would also be an option

pseudo hull
#

email support@streamelements.com

#

Whatever you read is based on the old structure for how support was handled.

unborn cairn
#

cool, I'll email them. one last question, do you by chance know when this was last changed/updated? all the material says "last updated this year" or like since May

#

correction: June, not May

hollow forum
#

Hey question? Does anyone know why my audio resets itself from time to time in obs studio? It's happened to me more than once but it's not an often thing. I'm just wondering if there's a way to make sure for it to not do that?

#

But there's been few times I had go into settings had to renable my mic and my capture card

#

and mind you once in awhile thing that happen

wintry jewel
#

i just have a small question for streamelements commands, how do you do a command in which everytime someone does the command a number gets higher. example

!disconnects "this person has disconnected 1 time"

and if someone does the !disconnects command then the 1 turns into a 2 etc

hollow forum
#

I'm just trying figure out why obs disconnects some times with my audio inputs I don't get why that is xD @softs

#

it's happened more than once to me but not often

#

I wonder if it's just like a refresh thing it does

wintry jewel
hollow forum
past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

leaden scroll
#

Hey I'm completely new to this but I seem to have an issue with the new elements feature. I don't seem to have the 'Event Emulator" feature in my OBS meaning I can't emulate anything, would anybody know how to fix this or if i'm doing something wrong?

past shellBOT
#

@frosty trench ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

frigid salmon
#

Just popping in to say hi!

lucid sequoia
#

hi, think i broke my twitch SE account by adding my youtube channel, now my setting are all showing up on the youtube side and SE seems to not be counting my subs and followers for twitch ect anyone else have this problem?

worthy wren
#

is there a community support?

past shellBOT
#

@lucid sequoia ⤵️

StreamElements menu, on top of OBS > Logout > Login

remote juniper
#

Bonjour j'aurais besoin d'un conseil car mes follow ne fonctionne plus du tout sur streamelements que faire? merci d'avance de vos réponses. Cordialement

remote juniper
pseudo hull
#

No. Go to #🇫🇷︱français

remote juniper
foggy sky
#

My alerts from Elements(BETA) is not working. Help!

#

It used to work but stopped working all of a sudden.

past shellBOT
#

@wise cloud, you have been awarded a commendation :star: for sharing an art commission post. Keep it up! SEheart Look at your personal member profile by typing !me.

wise cloud
fiery spear
#

dimiW /)

foggy sky
earnest harbor
#

Wassup so i reached my dono goal and have a pending balance on se.pay how long does it take for it not to be pending and i can withdraw. How much would it take after being withdrawn to reach my bank ?

past shellBOT
#

@earnest harbor ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

hollow forum
#

just letting you all know custom bot in obs studio keeps bugging out and disappearing every so often with twitch so I'm just using regular stream elements now

crisp nest
#

Is there a quick way to change sounds of all variations for alerts? Or do you just have to do it one by one

pseudo hull
#

1B1

tulip turtle
#

im trying to upload sounds to my alert boxes but it keeps saying upload failed... what am i doing wrong? im using WAV files

pseudo hull
#

Convert to mp3 and upload.

tulip turtle
pseudo hull
tulip turtle
#

thank you all done

oblique granite
#

i have a question about my overlays, i made an event list that basically only shows the name of the recent sub, cheer, donation, etc but I want it to fade in and out between every single one of them automatically instead of showing them all at the same time, how can i do this?

tiny plume
#

Still waiting for a reply from a sponsership question(time isnt adding up on requirement) and not getting an email back in time from SE ><

ruby lynx
#

I need some1 who is really tech affine, i would legit pay some1 to solve my issue, please dm me if u can help

pseudo hull
#

@burnt fern to answer your question: You can't. We only support singular platform alerts so you can't combine without them overlapping.

burnt fern
fiery spear
pseudo hull
#

It is not possible period.

buoyant siren
#

Hello guys. Any chance for SE.live for Apple Silicon Mac’s?

pseudo hull
#

Thereis nothing that can be done to avoid 2 going off at the same time.

#

Nothing ATM unfortunately.

burnt fern
safe nexus
#

Does anyone know if i'm allowed to edit the widgets in widget share, just don't want to do anything wrong? Please and thank you

viral relic
#

Please can a staff review my appeal ticket

tough hinge
fiery spear
#

@tough hinge yogevHey

viral relic
fiery spear
fiery spear
#

talking about dms tho mr DeQuat Kappa

safe nexus
fiery spear
#

np yogevGood

plush ridge
#

i have a problem

#

stream elements does not record any of my followers

past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

ivory zenith
#

Would be nice to get a date and time command if anyone knows of one please?

raven hollow
#

alerts also not working

gleaming shore
#

If I just chatted with support and now have another problem but related to the topic, do I need a new ticket then?

ivory zenith
gleaming shore
#

It does work me.

#

@ivory zenith I have mine set to ${time.Europe/Stockholm}.

#

I think you need to set it to the capital of the country you're in 🙂

ivory zenith
#

Yeah I was trying to have it so when someone in chat uses !time it shows there current time and not mine

gleaming shore
#

Their current time? That’s weird.

ivory zenith
#

Sort of like a !checkin command

gleaming shore
#

If you want I can go to your chat and test BlobosThinkos

#

Or you can try in my chat.

ivory zenith
#

What’s your twitch ID?

#

Yeah I know you have it set up to show your local time. I was looking at something that when people use the !time it shows there current time for there country. But I guess it can’t be done sadly

gleaming shore
#

@ivory zenith Miiyaaz

ivory zenith
#

Also the time don’t seem to work with BST as it puts my time an hour behind @gleaming shore

#

Thanks anyway 🙏

gleaming shore
#

Oh I see. I have no idea how to fix that. 🙃
Sorry I couldn't help 😅

ivory zenith
#

No worries @gleaming shore

rustic sapphire
#

When I enter my page, it shows that I am transmitting, but I am not, any solution, it is with facebookGaming

pseudo hull
#

Your problem cannot be handled here and any issues must be handled via the ticket system.

wild flicker
#

My chat isn't appearing on my screen during my live.

little lion
#

My watchtime doesnt update anymore

silver hamlet
#

Hi, neither localhost:40404 or 127.0.0.1:40404 work for me when trying to fix custom bot name stuff. Is there a solution for that? It's not a firewall issue

lunar plover
#

Hi

alpine pollen
#

hey

#

is there any chat here where we can share our livestream?

thin wind
#

Yo does anyone know how I can change the stream socials

#

I’ve tried editing on the side but it does not change it

upper ingot
#

is there a way i can check wich plugin i have on se

somber cradle
#

Watchtime showing 0 for some of my recent followers

#

And not getting chat alerts for cheers(bits)

civic socket
#

Hey everyone! I have an issue where 7TV emotes only appear on a Kappagen element the first time they are posted. Any idea what this is?

sly cypress
#

HeyGuys Not a direct support request, but just wondering - with the alert responses you can have in chat (e.g. Thanks for the follow X), can you set custom replies to repeat from a list? A random response type thing, but in that bot reply? It isn't a command so I'm unsure. If anyone knows

fiery spear
#

If you don't have a PayPal business account then yes

fiery spear
sly cypress
fiery spear
sly cypress
#

Isn't quite what I was wondering but yes, I know you can make many. I assume if all are set to 1 month responses then it'll pick a random one

fiery spear
#

yes yogevGood

sly cypress
sly cypress
#

Shame there's no gifted sub option, so I'll abandon that idea

unkempt patrol
#

Do youtube default emotes show up on stream elements chat overlay? Or is that just not supported rn

hearty saddle
#

Hey im looking for some help with OBS specifically the stream settings can someone give me some help?

#

im setting OBS back up and im wondering, for streaming/recording am i better to switch to nvenc h.264 (CPU) or Hevc (GPU) for encoding, I have an i9 13900k CPU and the 3080 GPU

alpine glade
#

where can I get help for my OBS? it keeps echoing whenever I try to stream my game audio, don’t know why

past shellBOT
leaden quiver
#

I haven't really streamed in some time and I had an idea--wondering if it's a possibility.
Does anyone know if there's a way to tie in-game incentives to tips? I know I can say "If you tip $5, I'll do 'this thing." but is there a way through the bot or something make it an option from a viewer's perspective? ie "I can tip $5 and chef has to do this thing."

foggy jackal
#

Hello

supple thunder
#

hello there , im looking how to do something like that it show top remejas - top donator, naujas remejas-new donator , and so on, maybe some one can help me a little bit with this things ? because i cant find any info about it...

tardy island
#

Hello

wraith geyser
#

i cannot seem to get the StreamElements bot to work in my Youtube Stream, its connected, ive tried parting it and reconnecting it, StreamElements is modded but nothing shows in stream and commands dont work 🤔

loud hatch
#

Curious. Are we able to reset the sub counter for thr new assets additions? I know how to do it for thr overlays but it doesn't seem to work for assets

loud hatch
wraith geyser
past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

haughty stag
#

Hey, I have Pretzel Rocks now and I want to integrate it via the Media Requests so subscribers can make requests. Has anyone ever done that? Or is there a better/different route to take with Stream Elements?

storm acorn
#

Hello, can I use your services in kick.com platform?

pseudo hull
pseudo hull
storm acorn
#

If I log in with my Facebook account can I use streamelements for donations while streaming on kick?

haughty stag
#

Ah, okay, yeah, that makes senses. Like the PRocks API doesn't allow for song names and the ! command requires a specific name to execute. Right?

pseudo hull
#

It does fuzzy searching and even then it's not the reliable of searches.

pseudo hull
#

@storm acorn Yes and no.

If you do not have SE.Pay enabled on your account and it's strictly paypal then yes you can.
Otherwise you'd need to be live on FB when it occurs.

tough hinge
#

Gooood morning friends!

#

How's everyone doing today?!

wraith geyser
#

is it possible to rename the StreamElements bot on Youtube?

pseudo hull
#

It is not.

covert viper
#

anyone know why whenever i get a stream starting,ending and brb source from streamelements its a black screen on obs when i next turn on my pc

past shellBOT
#

@covert viper ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

fiery spear
past shellBOT
#

@storm gazelle ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

storm gazelle
#

Oh, sorry

hot oxide
#

I need help with my stream sponsorship they are not going up and I got 3 days left and 15 people said they hit the request already.

past shellBOT
#

@hot oxide ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

ivory zenith
#

hey, is there any way to put a guess the balance table in my stream?

#

got a kind of stupid question but im very new to all the sponsored stuff. do i have to play the actual game for the stream or can i play whatever as long as i got the stuff up and do the shoutouts?

pseudo hull
#

you must play the game if the requirements say.

ivory zenith
#

thank you

alpine glade
#

can I get some assistance please? asked for help, and haven’t gotten any

#

every time I try to stream on Kick, my stream echos and I do not know what to do. Any help?

past shellBOT
worn oriole
#

is it possible to create a command that shows how many members are online on your own dc server?

fiery spear
iron plume
#

On youtube everything is either broken or severely delayed

worthy jay
#

Just asking do we also help each other with sponsorships?

past cedar
#

How can i fix it? *** ofc

soft fiber
final tinsel
#

anyone know the code to show how many months someone has been subscribed for.. for the static labels in SE?

#

right now it just has {name}

#

For example: if I use the Static Label - "Latest Subscriber" I want it to say "b3ck - x2") for two months..

final tinsel
#

nope 😦

fast otter
#

I can look in a bit, I have a couple errands to run

final tinsel
quasi jasper
#

when is there a next sponsorship please

fast otter
arctic nacelle
#

help! i cant figure out how to share my overlay with a friend of mine

#

what do i do

final tinsel
fiery spear
shell cave
#

Is it just me or is SE and Facebook still fighting? My like alerts are the only things that work - follows/shares/stars/etc do not work. Very weird.

brazen citrus
#

guys my alerts not working properly with my twitch studio

silk orbit
#

deadass my streamelements is fucked my chatbox is still saying something but on streamelements all my chat timers and commands have gone what do i do?

vestal latch
#

good morning. does anyone know, if it's possible to repeat emojis or letters in a chat command response , with a command? example: intead to type 10 times AAAAAAAAA a syntax for 10x A .

halcyon rock
#

hi

dusky rampart
#

hi

harsh karma
#

When trying to reconnect my Twitter account it states "provider not found" any fix?

latent zenith
#

Hello, I need support regarding the commands. I am looking for exactly cool commands to earn points, roulette and slots that are base are not enough. I would also like the possibility of gaining points not to exceed 50%.

pseudo hull
#

@harsh karma twitter is unsupported and pending removal due to their API changes.

harsh karma
pseudo hull
#

As I said their API changes they made are not feasible for SE to use.

harsh karma
#

It was working as of 35 min ago..

#

are you referring to the auto tweets

pseudo hull
#

it works until it doesn't ¯_(ツ)_/¯

#

Yes

harsh karma
#

that is a big loss

#

no fix then?

pseudo hull
#

It is intended to be removed at some point.

#

So no.

harsh karma
#

wonder why it's still saying that it's being expanded soon..

#

still asking what other features you would want auto tweeted. strange

lucid geyser
#

Not sure if this will get addressed, since I've noticed questions related to Media Request have generally been ignored, but figured I'd ask anyways. Regarding the issue where the after a song request, it switches to the backup playlist, but does not autoplay, has anyone found a resolution to this?

viral relic
#

how do i add payment details?

clear shard
#

Wich framework (Angular, React, Vue, etc) does SE uses?

woeful orbit
#

Please… please fix the issues with Fb alerts.. 😭

tropic stratus
#

can someone tell me how to make emotes on kappagen animate, it only seems to use the first frame

vocal harbor
#

my viewership and followers have been way up the last 2 months and i havent recieved a campaign.... but when i had less viewers and followers i had campaigns all the time?

velvet fox
#

hello

crystal gyro
#

Hey everyone 🙂 I have the following problem, I set my overlay to OBS via Stream Elements and a browser source, unfortunately when I change the scene, e.g. from live to talking screen, the overlay can only be seen after 1-2 seconds. All other sources are immediately visible, can someone help me?

runic frost
#

Hi I just made this account

merry gazelle
#

Ello

crude ermine
gray talon
#

Anyone recently had issues with custom bot names (primarily using v2 of the activity feed) where the bot will just vanish.

vale raft
#

I can mostly find subathon timer that just support 1 addition for donations

midnight stag
#

!ticket Help in live twitch stream the alerts don't work

unborn pendant
#

Not really sure where to ask this question, so I guess I'll start here. I'm new to StreamElements and I stumbled upon the Loyalty System... Does this not work with YouTube? I don't have an option to use it.

vapid wigeon
#

is anyone else having issues seeing their active sponsorships right now?

low basin
#

Is there any way to fix the problem with the alerts on Facebook The stars never appear on my activity so I had to turn the lables off because it displays a NO DATA messge

modern comet
#

Hello, does someone know if it is possible to make the '!givepoints' command show the new amount of points the person has after they got the points?

lean turtle
past shellBOT
#

@lean turtle @vapid wigeon ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

earnest smelt
#

Guys hello, does this bot command work for someone !vanish ?

smoky karma
#

A

lyric epoch
#

Hi Guys, maybe anybody more have a problem that button repeat alers is not work?

worldly river
#

Good morning

past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

fiery spear
fiery spear
fiery spear
peak spindle
#

Can anyone help me my watchtime command doesn't work it always shows me that I have 0 seconds watchtime on Twitch I've tried everything but it doesn't work does anyone have the same problems

past shellBOT
#

The !watchtime command is directly tied to the Loyalty system. The Loyalty system must be enabled for viewers' watchtime to count up.
To enable Loyalty, please go to the Loyalty section of your account: https://streamelements.com/dashboard/loyalty
Watchtime counts up every 10 minutes alongside Loyalty points, and only while the stream is live. Reruns will not be counted.
Please note that watchtime is not tracked by Twitch and there is no way to retroactively apply past watchtime to viewers.

peak spindle
#

It's on, it still doesn't work

past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

tepid falcon
#

Hi Guys, is anyone else having issues with the Elements Alerts widgets? Overlay Alerts work as always but my Element Alert widget does not respond to events anymore

pseudo hull
worldly river
#

i need halp on alertbox

past shellBOT
#

@worldly river ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

orchid summit
#

He is not a streamer or stream manager That's a fake scam thing against TOS anyway

tough hinge
#

Good catch

orchid summit
humble yarrow
#

Does anyone know of any issues that can be causing my OBS to not capture my game even with it picking it up as a client in Game Capture? There is no image coming up just a black screen.

keen yacht
#

no

fiery spear
#

@tough hinge yogevHey

humble yarrow
#

BlackDesertOnline

#

I am running OBS in Admin as well

fast otter
#

Ehhh, I hate that the first recommendation is always to run as admin. Looks like you may have to use a window capture instead.

#

You can also try asking the OBS discord, they would know better.

magic path
#

Guys help me please! My streamelements on twitch broken not showing informations pls help me

outer vessel
#

good shit dq

dense star
#

quick question, am I able to use /shoutout in the Chat Alerts module?

past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

gloomy sparrow
#

I’m just curious, but will there ever be an update to SE.Live? There are some great new integrations for OBS 29+.

tough hinge
onyx cape
#

Hoping someone can help me! I purchased an Alert pack from VBI, and the one click install is not working. It loads it into Stream Elements Overlay's BUT when I click it, it claims the overlay does not exist

#

Are these some how usable ONLY once?

tough hinge
#

But our support team would probably be able to help you if there issues on the SE side of things

onyx cape
onyx cape
tough hinge
# onyx cape lol how do I know whos issue it is? The link worked for my Main youtube channel ...

I unforuntely am not familiar with VBI's stuff, so I don't know of the issue with the package is on their end or our end. So I don't know the best place to direct you for help, and I haven't seen many people post about VBI in here before, so I'm thinking either their support team could help you, and if they are unable to, opening up a support ticket with our team would likely be the next step

tough hinge
onyx cape
keen spear
#

is anyone having issues updating there obs with stream elements?

#

@past shell

onyx cape
#

that account is not able to open and edit ANY alerts..

tough hinge
#

Ohhh than submit a suppor ticket!

past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

onyx cape
tough hinge
#

Hope so too man!

onyx cape
# tough hinge Hope so too man!

May I ask help with something different, I have an alert in the elements(BETA) section. How do i activate these on my steam?

fiery spear
onyx cape
rigid bone
#

How would I get the rename command working again? Can I even do that?

fiery spear
onyx cape
fiery spear
fiery spear
rose siren
#

hi

mighty sonnet
#

Preciso de ajuda, tenho 3 canais no youtube, mas no streamelements ele puxa somente o primeiro

past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

fiery spear
#

hey SE community out of interest regardless of the platform you're on if you could add one thing to SE right now what would it be and why? CozyLissie [ for me personally i would love to see the queue system and loyalty system implemented on youtube why because I'm sick and tired of needing more then 1 bot just to be on youtube ]

muted tusk
#

yo

fiery spear
lucid acorn
#

Should I create different tickets for different tech issues or does it all belong under one ticket?

fiery spear
last kernel
#

I'll submit a ticket but this bug is hilarious OMEGALUL

fiery spear
last kernel
#

Sure would be nice to have uhhhhhh idk
emote stat tracking Kappa

fiery spear
#

good morning one and all

hope you achieve everything you're looking forward to doing today no matter how big or small the goal

and as always if you guys need support feel free to contact support via email > support@streamelements.com or make a ticket #submit-support-ticket CozyLissie

amber kite
#

hiii, can i end a campaign early and keep the revenue? im just curious

fiery spear
amber kite
#

okay good to know, thank you 😊

fiery spear
#

np CozyLissie

spiral stag
#

Hey can anyone tell me how long paysafecard donations need? They are not showing up on my SE.Pay since 11 days. I can only see them under transactions >_>
/edit
found it. 16-21 days

past shellBOT
#

@spiral stag ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

alpine glade
#

how do I capture game audio on obs?

#

any help?

#

been trying to stream, but can’t since I can’t capture my game audio

#

?

#

okay, now when I capture my game audio, my stream echoes. Like, can I please get assistance?

lethal geyser
#

can i ask a question here or do i HAVE to wait for the form thingy

mighty sonnet
#

does anyone know how to access my 2nd youtube channel which is on the same account within streamelements?

fiery spear
fiery spear
past shellBOT
#

@alpine glade ⤵️

SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject

limber moss
#

Hi i want to ask why the alerts from Elements(beta) on the website are not working as intended in obs , I have them on browser source and everything , but they are not working. The alert box from Overlays section are working.

viral haven
#

anyone know how to fix latest subscriber on youtube not working for me not updating tested it many times

woeful orbit
#

any update on Fb issues???

worthy stream
#

Is the bot down? I've got a sponsorship going and the bot isn't posting commands in my chat. It's acknowledging alerts but not anything else.

left hare
#

bot seems to still be down for maintenance

fast otter
#

I see it running on a couple channels.

#

Can you try parting and rejoining it?

past shellBOT
worthy stream
#

it came back but i'm still seeing stuff not working. i'll try parting and rejoining. thanks!

amber kite
fiery spear
amber kite
fiery spear
fiery spear
#

np CozyLissie

amber kite
#

also that emote you keep using is fricking adorable

fiery spear
#

ikr LUL

slow crescent
#

hey does anyone know why my stream was like 30min behind and when I was done streaming it stopped the stream that was delayed? Cause I was 30min ahead on my game then when I ended my stream was 30-40 min behind

woeful orbit
#

So should us Fb users just find a new service?? Ive reached out to support several times now, and keep getting ignored here lol

ivory zenith
#

please help me

past shellBOT
#

@ivory zenith ⤵️

SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject

woeful orbit
haughty plank
#

Coming here because for some reason I can't submit a support ticket, but I'm have problems with Live Chat in OBS. The live chat box appears in obs but when messages are typed nothing shows up. Has anyone else experience this?

tough hinge
kindred nexus
#

hello everyone, and where to write if you have problems with obs

#

in short, my problem is that I have a twitch account registered but I can't stream due to the fact that I am asked to put the key to the twitch account that I don't have on the channel how do I fix it so that I don't write it

#

if there are Russian developers in this discord channel, I will now send you a screenshot in this chat, if there is, please help me

past shellBOT
#

@kindred nexus ⤵️

SE.live is a plugin for OBS Studio for the best OBS support, please join their Official Discord @ https://discord.gg/obsproject

willow bloom
#

hi, just joined, was intrested in just making my streams a bit better 🙂

#

hey, does anyone know where the widget-share server is?

pseudo hull
#

There isn't one.

willow bloom
#

oh

pseudo hull
sleek vault
#

Hi, trying to get my streamelement commands working on my stream but it is not. Any help?

past shellBOT
#

@sleek vault ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

nimble island
#

Question for the crew, ne chatbot name and plug in is done, it works. But if I uses a custome command like !quote where i run a daily quote, the new bot runs the quote fine, but makes and empty @ mention saying "no quote found" also. So two responses, one is fine the other needless and empty? Any insight?

past shellBOT
#

@nimble island ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

rancid parcel
#

after what time at the latest should the tips come to the balance of the streamelements account?

fiery spear
#

if so then time frame will be different depending on payment method use

fiery spear
#

np CozyLissie

midnight willow
#

Hello, I am really mad rn. I just did an irl stream from the app on my phone, but the vod didn't save even though vod storage is on, on both my accounts settings and on my twitch app on my phone. I just lost my first irl stream because of that.

#

is there any way to get my vod back?

ornate rune
#

anyone know how to put text art as a command?

fiery spear
midnight willow
#

so i just lost my first ever irl stream because of the SE app?

fiery spear
midnight willow
#

i'm litteraly so mad rn i'm shaking

#

thank you tho

#

it's the first time I lose a Vod in 2 years of streaming

fiery spear
#

trust me i know how you feel and np CozyLissie

summer totem
#

twitchrecover has retrived 'deleted' assets but within a certain window

#

i use it to snag vods from djs i am gonna make a flow video to, using ffmpeg to copy out the audio

#

but it says it can recover deleted vods, as long as it was actually recorded, ymmw i haven't used it int hat way

midnight willow
#

alright i think i know what to do, thank you !

#

let's see if it works

fiery basin
#

Howdy

violet marshBOT
compact lion
#

mmmm

sharp jay
#

How's your guys Saturday I really appreciate you guys you guys are some real ones don't let anyone get in your way don't let anyone get in the way of your dreams life is to short make sure to make every second count I know you got this! You guys are special you guys are amazing you guys are badasses never forget and have an amazing Tom have an even better Sunday

inland flower
#

looks to be common problem but, 7tv emotes still not working in streamelelements chat overlay?

paper ibex
#

Hello all!

past shellBOT
#

@inland flower ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

delicate flax
#

dont know in what channel i could ask a question about streamelements

delicate flax
#

basically, i want the streamelements bot to say something in chat when i purchase a specific thing in the stream store

marble atlas
#

everyone here uses youtube to stream correct?

delicate flax
#

i think that is not possible to do what i wanted to do without being affiliate

blissful trout
#

i can't get the command to work for people to add songs to the list like Sr and stuff how to fix it ? thank you 😊

fiery spear
past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

vernal sky
#

LOL I love the stuff you see in the console when on stream elements.

#

It just says Holdup with nothing else haha

fiery spear
coral chasm
#

is there a way to automatically add x-Amount when a Goal is reached? its somewhat annoying to keep an set my goal higher and higher after reaching

drowsy kite
#

Hello Guys, I'm looking for OBS Plugin For WebRTC.

fiery spear
#

np CozyLissie

pseudo hull
#

@drowsy kite there isnt one.

storm snow
#

Hi, I want to ask about SE Pay. I have a little problem. It shows me that SEPay is not available for me, even tho I have over 100 followers and it is available in my country. If someone knows what is the problem, I will appreciate your help. Thanks

past shellBOT
#

@storm snow ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

marble atlas
fiery spear
marble atlas
#

what description are you posting it in? also do we HAVE to use PayPal? I'd watch you 😏

fiery spear
marble atlas
#

so are you adding it to the description every time?

fiery spear
#

i just copy and paste my descriptions but technically yes yogevGood

past shellBOT
#

@sonic lantern ⤵️

Read and follow our server rules:

  • We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
  • No advertisement or channel promotion, anywhere on the server.
  • No NSFW/NSFL
  • No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

rose zephyr
#

¯_(ツ)_/¯

#

@past shell

#

@compact tree

fiery spear
#

i feel old kekw

covert marsh
#

do you have to be live for sponsorship goals to take effect, example: reaching x level in-game via download link?

marble atlas
#

anyone using venmo for receiving tips?

fast otter
#

Please don't @ everyone.

rain moon
#

Wasn't tweeting when I go live, last few days, disconnected Twitter tried to reconnect and got this, what is happening please ?

fiery spear
digital orbit
#

Hi all

fiery spear
#

hey yogevHey

warped mist
#

due to twitter changing its API third party applications can no longer use twitter
3rd party applications can definitely still use the Twitter API, that's why it's an API. A different thing is if they're willing to do so.

fiery spear
warped mist
#

Like I said, the Twitter API is still functional and developers can use it if they want to do so. If they don't, for whatever the reason (mostly financial), it's fine, but I don't think you should spread misinformation.

fiery spear
warped mist
#

Because third party applications can no longer use twitter? Again, simply not true.

fiery spear
#

this true ^

warped mist
#

You just proved me right, and you wrong. Did Twitter make changes to their API? Yes, mostly money-related. Can 3rd party developers still use it? Yes. Does SE want to and will remove support for whatever the reason? Yes (and again, it's fine, but don't say it's because they can no longer use it)

atomic cloak
#

staff ?

fiery spear
past shellBOT
#

@atomic cloak ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

warped mist
#

To be honest @fiery spear , and this is my very personal opinion said from the uttermost respect, your recent interactions with people in this Discord aren't always the most positive (and I'm not the first one to tell you that iirc). It's totally fine that you like SE, and that you want it to improve, and that you want it to succeed. But constantly and blindly white knighting it, sometimes as this case supporting your speech on false information, it's doing more harm than good. Specially when it comes together with sarcastic text/emojis when someone is talking to you in a absolutely respectful way. It's totally unnecessary.

feral quest
#

hi so im doing stream elements star trek sponsership and im confused on how to setup BlueStacks

#

do i play the game via mobile or via the blue stacks pc app

shrewd plume
#

.

late ore
#

how tf do i add the overlay

woeful orbit
#

So I’m a Facebook gaming partner, and I’ve spoken to the media manager of Fb gaming. can a mod or higher up please reach out to me and tell me what stream elements needs from Facebook so I can relay that to the Fb gaming team and we can get Facebook right functioning for everyone please?

upper ingot
#

every time i look at the people who are in my chat it shows these names i dont know if there bots or real people

karmic lotus
#

yo i need help

#

i accidentally banned streamelements in caht yesterday and now my commands are not working

#

i unbanned and remodded them in chat are still not working\

past shellBOT
#

@karmic lotus ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

next badger
chilly prism
#

@karmic lotus @next badger In your dashboard there is on the right side a panel with "bot settings". Leave the channel and rejoin it. Maybe it works then.

quaint oak
#

is the bot currently down? I'm trying to add commands in a buddies chat and nothing is happening, can still do default commands but won't let me add new ones

past shellBOT
#

@quaint oak ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

upper ingot
#

like it would say Streamer is live playing game

chilly prism
#

then you can activate it and change it to your language (if you want to change it)

feral quest
#

My question just got ignored lol

past shellBOT
#

@feral quest ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

fiery spear
visual path
#

Hello, i have a problem trying to connect with twitch. Any help?

past shellBOT
#

@visual path ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

shell turret
#

When im swiching scenes in SEObs recent alerts, starts to play again.
Is this ez fix or i should submit support ticket ?

pseudo hull
#

Ticket

woeful orbit
#

Can we solve the Fb and streamelements integration? I’m a partnered streamer with Fb. Tell me specifically what you guys need from Facebook and I can relay it to their support team. I’ve already talked to Logan who is one of the uppers in the fb gaming department. I just need to know what you need from Fb and we can resolve the issues

woeful orbit
#

If any stream elements staff members could reach out to me whether on here or a pm, and tell me what to relay to Logan we can get Fb and SE back and running again

fiery spear
tough hinge
fiery spear
#

hey @tough hinge yogevHey

tough hinge
#

Howdy sir, how are you

fiery spear
#

doing good you sir ?

#

oh btw DeQuat did you like your breakfast? Kappa

woeful orbit
quaint topaz
#

Do stream elements sponsorships work with Kick?

fast otter
pallid charm
#

Is the bot having issues again?

deep pulsar
#

ye

pallid charm
#

Cause it seems to be not responding to my commands, just wondering if it's a global thing

granite crest
#

i'm also having issues with it.

delicate lynx
#

im having issues as well

deep pulsar
#

it's global

pallid charm
#

Aight Cool to know it's global, but not cool that it is global :/.

Here's to hoping it's just a hiccup 🤞

delicate lynx
#

looks like the bot is back up

deep pulsar
#

its back

pallid charm
#

Is it? :3

#

YIPPEE! It is 😄

gaunt glacier
#

hi guys

snow wolf
#

Hello

gaunt glacier
#

hii

snow wolf
#

How are you?

fiery spear
#

hey dan

snow wolf
#

HeyyogevHey

fiery spear
fossil moon
#

Hi All

#

anyone give me some prompt ideas?

worthy yacht
#

someone know why if i am streaming with the branded overlay doesnt count me for the goal?

past shellBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

limpid current
#

Hello! Sorry to bother anyone but I can't submit a support ticket for some reason...

fiery spear
#

mmmm

limpid current
fast otter
fiery spear
#

you need to use the command

limpid current
#

It doesn't let me type anything

fiery spear
fast otter
#

1️⃣ In any of our other open chat channels (not this one), please type !ticket and give a short message about your problem, like "Help! Can't change my Twitch name!" (Less than 60 characters please SEheart)

limpid current
#

Aww thank you!

#

Thank you so much! It worked nyanlove

somber cove
#

anyone know if StreamElements will be working with KICK anytime soon?

fiery spear
somber cove
fiery spear
#

np CozyLissie

carmine zinc
#

Hi! I have a general questions regarding the use of StreamElements. Does SE support restricting giveaway entries by location? Say if a giveaway is restricted to US/Canada only? (Apologies if this isn't the right place to ask this - I'm not sure if this counts as a support ticket?)

fast otter
carmine zinc
empty bluff
#

Is there a way to separate scenes in an overlay, so i can drag my facecam around without moving everything for example

crimson berry
#

does a later date work with time.until?

minor locust
#

will kick and stream elements ever come together? i perfer streamelements over any other bot?

fiery spear
minor locust
fiery spear
#

hopefully CozyLissie

wild moth
#

Is there a way to make event lists with a custom box? I have a custom box I want to use on an event list, but the only way I see to customize it is to add a background

ivory zenith
#

Is there a way to get a ${count} commands value to read from a file in OBS or do I need to setup an overlay for that?

paper ibex
#

Hey guys happy Monday lol

#

Is there a place in this server where we can post our streaming schedule, or when we are streaming, etc?

mossy plover
#

How do i paste a url into ur SE.live?

winter comet
#

hi does anyone know if the !rename command will be back any time soon?

upper ingot
#

how do i check if i have se live

past shellBOT
#

@ivory zenith ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

fiery spear
fiery spear
winter comet
fiery spear
fiery spear
fiery spear
supple cradle
#

hey my streamelements dashboard is just a white screen, tried disabling all the plugins and clearing cookies, any ideas?

fiery spear
supple cradle
#

yeah the homepage loads fine

fiery spear
#

ok then try signing out and then back in that works for me last night CozyLissie

#

don't know why but website seems like it's been having a lot of issues recently perryT

#

i should probably report this in a ticket it just in case if SE don't know kekw

supple cradle
#

that did it, thank you!

fiery spear
fiery spear
#

@supple cradle got a update for you yogevmonka

#

at least it's being looked into CozyLissie

gray talon
#

Anyone elses activity feed just a white box

#

refreshing does nothing either.

royal pier
gray talon
#

its ANY dock tbh even thier bult in ones...

#

:/

#

Dunno whats going on over at SE but the quality of the product as of recently... is very lack luster just bugs and issues galore.

royal pier
#

they updated the ui of the activity feed. thats what seems to cause the issue. Re-pasting the popped out feed doesnt make it work

gray talon
royal pier
gray talon
#

I prefer the old one two, its still available on ya dashboard, The old one wasnt a buggy mess

fiery spear
#

Np 😊

merry stirrup
#

im a new streamer im looking for help for obs gamer girl streaming

#

can anyone point me in the right direction

wooden haven
#

Does anyone know why i can't start my raid sponsorship

#

It keeps saying that it couldtn start the campaign

mossy plover
past shellBOT
#

@mossy plover ⤵️

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website) and check Shutdown source when not visible and Refresh browser when scene becomes active, as shown in this GIF: https://imgur.com/a/2JhJD0S

snow wolf
fiery spear
safe schooner
#

hi, if this should be a support ticket, i apologize - just let me know. I did a search to see if there was a way to change scenes via chat command, use case being allowing mods to throw up a BRB scene if the streamer forgets, but didn't see anything recent. Is this possible? And again, if this just needs to be a ticket, please let me know. thx.

frail briar
#

Hi fellow creators! Could someone tell me what the measurement for "cooldown" is? Milliseconds? Seconds? MInutes?
And is there a way to eliminate cooldowns? Setting to zero has not worked. I see other channels where people can !gamble or !hype or whatever a hundred times a minute but in my channel it locks after 1 or 2. First one may not even fire.

Thanks!

fast otter
flint rune
#

Can anyone help me with my sponsor ?

lament halo
#

why change the activity feed on obs? it was FINE just the way it is b4

fast otter
lament halo
#

why replace the old one with this?

fast otter
#

🤷 No idea why, but I like it better.

#

If you click the gear in the upper right, can you revert to the previous version? (Temporary fix, that option will probably go away eventually.)

crude ermine
sharp falcon
lament halo
fast otter
random current
#

hey guys, do any of you have the same problem with overlays?

proud crane
#

hello! i tried ticket but it didnt help me quite much ;/ can someone quickly tell me why my item shows up on the "stream store" part of my dashboard, but when i click on "open store", its not on the new page?

nova hazel
#

is there a place to see comunity custom commands for chatbot?

spice hinge
#

guys quick question is it possible to disable default commands from chat? commands like "!song"

spice hinge
#

from chat
i meant as in a mod, mb

#

like -> !command options song -disable

#

or is that only for custom commands?

fast otter
#

It should work but I've never tried it

spice hinge
#

i just tried it but it gave "no command with this trigger" error

pine jasper
#

xup everyone

fast otter
spice hinge
#

Sadge ty for the help tho

sharp wedge
#

Anyone got a good guide to explain how the "Interval Online" and "Chat Lines" parameters interact in the StreamElemenets Timers? TIA

violet badger
#

Good evening, everyone. I was wondering if someone could help me with an inquiry. Is it possible to have the Facbeook and YouTube alert box work at the same time? Share the same alert box? Or would I need to login under Facebook, make an alert box and then login under Youtube and make a seperate alert box? Thank you

fast otter
fast otter
violet badger
#

if i get a facebook and youtube alert at the same time would they over lap? or would one finish before the next one triggers? thank you

fast otter
#

If the alert boxes overlap, the alerts will overlap physically on stream. The sounds / videos will also play at the same time.

sharp wedge
#

Thank you @fast otter ! So if "Chat Lines" is set to 25 and the "Online Timer" is set to 5 minutes, once there have been 25 lines in chat the 5 minute timer will begin and the bot will spit out the message after 5 minutes? Is there a limit for the time period that the chat lines have to occur in? Sorry for so many questions. We're trying to make the chat bot feel a bit less spammy and we have a lot to say lol

fast otter
#

There's no time limit for the messages that I know of, if there is one it's long.

sharp wedge
#

Perfect! Thank you again @fast otter !!