general-chat

[winged matrix]

i can help

[narrow gust]

hello guys i need some help can someone help me out ?

[lofty lintel]

can i create a command on streamelement that only one user can use?

[winter void]

Well, technically you can. All you need to do is to make a command and set it for "SuperModerator" and give only this one person this role. (However it will give this person also all StreamElements mod commands, so I am not sure if this is what you want to achieve)

[narrow gust]

Can you guys help me? My bot stopped working, timers do not work and commands as if it turned off, you can't do anything with it I have no idea

[lofty lintel]

mmm ok but i want a lot of command for specific users! that's my problem

[winter void]

Try this:
Go to your dashboard, in the "Data & reports" press "Dashboard", then press "Part Channel", refresh the page, and press "Join Channel".

[winter void]

Then, I don't think it is possible. Even I can say that it is 99% impossible.

[dense rover]

is there a way to remove the socials on the free theme elements? didnt know about them till the video and they look nice

[blazing nacelle]

Hey, I don't receive any Facebook alerts from streamelementson OBS. They just randomly stopped working in the middle of my stream. The last alert that showed was a Stars Alert, then the next one didn't show up. Then everything from Streamelements (Boss, counts and so on) stopped working as well. Only chat emotes work and show on screen when people comment with them. I tried doing a test alert from Streamelements and it showed normally. But real alerts and widgets don't work.

[plush cosmos]

Does anyone know if there is a chat command i could set up to have streamelements read off a .txt file on my PC?

[fast otter]

Not possible

[plush cosmos]

whys that?

[past shell]

@rocky forge ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[fast otter]

It has no way to access files on your PC

[lean osprey]

Hey I cant access my campaigns anymore and dont know if Im going to get paid or not now, is anyone else having that problem?

[pearl harness]

I'm having the same issue.

[fresh current]

Same. Also about to do a sponsor stream and worried it will mess up.

[lean osprey]

ya i dont know what to do, they said to clear the cache and log out but ive done that

[rustic hearth]

Same for me, was supposed to get a payout today, no the completed sponsor isn’t there anymore and can’t even see the invoice

[green thistle]

Same its taking ages to load

[lean osprey]

it wont load, it'll just say you have no offers

and your payments page wont be there anymore

just tippings page

[rustic hearth]

That’s all it is for me

[lean osprey]

that it wont load? or what I said

[rustic hearth]

Both, a little aggravating. Been waiting all day for a payout as well, said it was supposed to be done by today, still haven’t received anything

[jade grove]

Think everyone having the same problem

not letting me load

[lean osprey]

ya my apyout is tomorrow and I dont think i'll be getting it, and the support isnt exactly helping

support team*

[ivory zenith]

is streamelements down?

[ivory zenith]

it's 3 days after what it says

[calm lichen]

Is streamelements down? i have an open campaign right now and when i go to the sponsorship screen..... it tells me i have nothing available or open

[lean osprey]

everyones having the same problem it seems

[calm lichen]

no one is giving any info on the subject?

[lean osprey]

nobody knows whats going on

[cedar canyon]

Just downloaded it today to set up streams and it also giving me issues

[calm lichen]

then i guess im leaving this discord since no one in this discord can even answer when someone expresses an issue

[cedar canyon]

before you leave you know how to set up media share

[rustic hearth]

So it’s been telling me for the past month, that’s it’s going to be paid out by today, I have to wait another 3 days?

[tough hinge]

The issue is us folks on Discord can't really help you with payment stuff

[cedar canyon]

every tutorial on youtube shows a tab I don't have access to

[tough hinge]

Our support team will be the ones to help you

[calm lichen]

i dont have a payment issue.......

did you not read my previous comment?

[tough hinge]

Apologies, I meant Sponsorship stuff*

Got twisted up with the pay out comment above my message

[frozen pasture]

Are you streaming to twitch?

[calm lichen]

so the discord people that are listed at SE Staff cant help with payment issues or sponsorship issues? what can yall handle?

[cedar canyon]

ok so that is a twitch exclusive thing? that explains it then

[lean osprey]

@calm lichen the staff is talking about us, the general chat cant help you. make a ticket and they can help you

[frozen pasture]

Yes. If you want music I’d recommend streambeats

[tough hinge]

The thing is, the folks who can answer your questions about sponsorship stuff, do not do support on Discord, and only via ticket system

[cedar canyon]

I mainly wanted chat to harass me with memes

[tough hinge]

So asking in here is not the best avenue to get your sponsorship questions answered

[frozen pasture]

Triggerfyre is what you’re looking for 😉

[calm lichen]

ok so there is no point in being in the discord if yall cant answer questions that i have about the website

[tough hinge]

Well you can open a ticket in here, and have the conversation last within Discord

As well as network with other community members if you're interested in that kind of stuff

[fiery spear]

" the discord people that are listed at SE Staff " don't just work on it everything at SE some do only support some do only sponsors payment issues etc

Some people

[tough hinge]

I mean, it's a bummer he didn't find use for everything we offer here. But you can't make everyone happy unfortunately

[frozen pasture]

They’ll be back….

[fiery spear]

yep

[fiery spear]

lmao no way

[tough hinge]

How are ya'll doing today?

Playing anything fun lately @frozen pasture @fiery spear ?

[fiery spear]

oh wait i misread

[fiery spear]

doing good man and just fortnite

[tough hinge]

Woooof

[frozen pasture]

Jedi survivor performance issues challenge?

[fiery spear]

oh btw dequat you know what i said yesterday about dms

[tough hinge]

I refuse to play it until it's on gamepass lol

[frozen pasture]

I’m hoping the performance patch this week solves a lot of the issues

It didn’t perform terrible, but it definitely should have been held for a month

[fiery spear]

[fiery spear]

same

[tough hinge]

I've been obsessed with osrs again

[fiery spear]

[cedar canyon]

also a twitch exclusive unfortunately

[mighty sphinx]

You know what would be a GREAT IDEA Making it where Us Creators can accept Multiple Sponsorships at the same time. So WE DON'T LOSE OUT ON OPPORTUNITIES BECAUSE OF A DUMB ABILITY TO NOT ACCEPT MULTIPLES! Imagine thinking that our Communities can't do them all at once in a weeks time.

[glass spear]

does anyone know the "roleplay.Not allowed to perform this operation" error when i get an invite to moderate a channel?

cant seem to find this anywhere online

[timber vine]

serious question, people told me to use streamelements cuz it prevents charge backs, but recently i just had someone charge back and they won the "claim"... so what's up with that?

[fiery spear]

are you using PayPal or se.pay?

[timber vine]

im just using streamelements or whatever

what is se.pay?

[fiery spear]

ok since you don't even know what that is i'm just going to take it that you using PayPal then that's a issue you need to bring up with PayPal StreamElements has no control over PayPal's actions unfortunately if you were using se.pay then you would have been protected by StreamElements

[timber vine]

can u DM me cuz im so confused, i have the se.pay active on my account but idk how to get a link to use for it

like how do u use se.pay?

the link provide in the thing still is the regular tip page

[fiery spear]

if you have it enabled then it's the same link you use for your tipping page

[timber vine]

???

i already had it enabled tho

[fiery spear]

then it's the same link

[timber vine]

so then what's the difference? it goes directly to paypal regardless

do i have to disconnect my paypal method?

[fiery spear]

incorrect

[timber vine]

like here?

then what happened, cuz i had both of them active...

and the tip page is the same, no difference

also for some reason i cannot open a support ticket on here, it dont allow me to

[fiery spear]

ok so in your revenue history you can see the tip yes?

[timber vine]

ya

[fiery spear]

under provider what option is it giving you for that tip?

[timber vine]

paypal

[fiery spear]

then this a PayPal issue

[timber vine]

...so then how do i make a link for se.pay only... since my link is still like this

[fiery spear]

it's the same link to only use se.pay you would have to have PayPal disabled to prevent people from having it as a option to tip to you

disabled on the se website that is of course ^^^

[timber vine]

then people cannot donate with paypal..

[fiery spear]

unfortunately yes

[timber vine]

so then having se.pay is ultimately useless, i thought they use paypal and streamelements just has some sort of protection with paypal

[strange creek]

how can I resize all of them at once ?

[fiery spear]

PayPal and streamelements are two separate companies streamelements has protection for se.pay your issues with PayPal so you would have to bring it up with them

[grim cobalt]

hi, i'm looking for the mentioned help desk channels, but they all say "no access"

what's going on with the server? it seems like all of the support channels have just disappeared since the last time i joined

is support not offered here anymore?

(side note, it's phenomenally annoying that you are ABSOLUTELY REQUIRED to assign yourself at least one role that @mentions you in order to join the server at all)

never mind, i see that they're now using some kind of incredibly convoluted ticketing system that uses threads and such... that's very disappointing. i'll just send an email

double never mind, i found the old #helpdesk-twitch channel by searching for it with the search box (it didn't appear by default for some reason)

really difficult to navigate this server now

[fiery spear]

mmm how so?

[grim cobalt]

i was forced to go through some kind of onboarding thing in order to access the server at all

and as part of it, you are required to choose one of three roles that will @mention you whether you want to or not

additionally, most of the channels listed in the #👋︱welcome channel under "Creator Resources to help answer your questions" say "No Access"

additionally, in the #submit-support-ticket channel, it says to type !ticket "in any of the other chats", but i don't know what that means (and this channel specifically says "no support questions here")

and the only channel listed in the topic at the top is also "No Access", so i can't go there either

i was finally able to find the old #helpdesk-twitch channel by using the Discord search box to find it, but otherwise it didn't appear anywhere at all

[fast otter]

"any of the other chats" means any chat you have access to type in

[grim cobalt]

does that mean this channel? what is a "chat"?

[fast otter]

Yes, here works

[grim cobalt]

oh, okay

that's not obvious at all

anyway now that i found the old help desk channel i'll just ask there, that's so much easier

for the record, i know what it's like and i know you guys are trying to avoid "how to streamelements????" every 20 seconds - but seriously, that was a real pain

[fast otter]

There was some reorganizing that is still having growing pains

[fiery spear]

onboarding is a discord feature - @ mention yeah not a fan of that that being forced myself but if that bothers you you can disable notifications in your notification setting and as for #submit-support-ticket i don't see how it's difficult to understand type !ticket "in any of the other chats

[grim cobalt]

well, consider this some constructive criticism on your reorganization, i guess

[grim cobalt]

"chat" isn't a term used by Discord, and this channel very specifically states that you cannot ask support questions here

so i'm not sure where else i was supposed to put it

[fast otter]

For April 1 next year, I'm going to find a way to edit that so it says you have to say !ticket in the VC.

[fiery spear]

"chat" isn't a term used by Discord since when?

[grim cobalt]

since forever, the term is channel

or technically it's "guild"

i wasn't sure what a "chat" was referring to, really

[fiery spear]

please don't i get enough people who get pissed off at me trying to explain the ticket system

[grim cobalt]

is there a reason why the #helpdesk-twitch channel didn't show up by default? i had to manually add it

when i went to it, Discord promted me and said "this is not in your channel list, would you like to add it"

[fast otter]

A server is technically a guild, at least I think that's how the API refers to it. Which is dumb.

[grim cobalt]

i've never seen that before

[fast otter]

Yea, if you go to the very top there's "Channels & Roles" you should be able to add both there

New discord feature

[grim cobalt]

by doing what?

i already assigned the "asking questions" and "twitch" roles

which role is tied to the helpdesk channels?

it's not explained

[fiery spear]

so many weird ass terms a server is a server a chat is chat in my book

[fast otter]

I blame Dequat 😛

[fast otter]

It's okay grandpa, we'll get you back to AIM soon. ❤️

[fiery spear]

yeah let's just blame dequat he's the one who set up the bot i beg him to let me beta test it before he release it but no.....

[fiery spear]

grandpa? i'm younger than you

[fast otter]

That's why I said AIM not IRC (:

[fiery spear]

[frozen pasture]

BBS what?

[fiery spear]

TheSemicolons may or may not be my favourite se.champion at this point

[fast otter]

hah, I'm old enough but I liked outside back then

I didn't really start until MSN chat, and bullying the admins/sysops

[fiery spear]

oh

hey @fast otter wanna see something funny?

[fast otter]

Always

[fiery spear]

ok but remember you asked for this

[fast otter]

I love this song

BUT WHY DOES IT -.-

[fiery spear]

[fast otter]

I would sell a kidney for that much free time

[fiery spear]

btw

[fast otter]

deletes the message

[fiery spear]

It was at this moment he knew TheSemicolons now has trust issues

[fast otter]

Nahhh, I was around for the ancient trolls and memes

[fiery spear]

Oh yeah I just thought i probably should delete these videos don't wanna wake up to 100+ dms from you guys about people complaining

https://tenor.com/view/the-penguins-of-madagascar-madagascar-movies-animation-cartoons-gif-16596826

[timber summit]

Sup Everyone 😎 👊

[keen fiber]

https://tenor.com/view/cat-lurking-gif-22179921

[upbeat solstice]

okay im very excited about the new editor.

[tough hinge]

Mannnnnn I keep catching strays

[north tulip]

I have a question, for Twitch stream versaries is when you became affiliate is that right?

[random walrus]

is the chatbot working for you guys? i'm in the middle of the stream and the chat has stopped working

[white swallow]

Its working for me on Youtube, been testing with it

[subtle sand]

do we only get now sponsorship invitiation on the first day of a new month? i didnt really understand the post about it

[pseudo hull]

It is a little vague tbh but I would rather suggest checking at least a couple times a week rather than waiting as the reliability is a tad lacking.

[subtle sand]

ok ty

[heady dome]

anyone elses alerts and activity log not working today?

[shy kite]

@heady dome Seems to work here.

[blazing nacelle]

@heady dome mine didn't work last night, stopped showing in the middle of my stream

[heady dome]

@blazing nacelle yeah it never alerted me when people came in and i though maybe it was on my end but it was a couple other streamers also

@shy kite work where? like where you are located or?

[viral harness]

can't log in at all

[open briar]

no healthy upstream XD

[naive talon]

^

[naive moon]

can't connect to streamelements either

[teal glade]

i'm getting the same error!

[unkempt hound]

same here

[open briar]

@compact tree ?

[unkempt hound]

it displays this text

also btw how to use coca's boxed chat >,<

[shy kite]

I’ve been logged in all day. Now I restarted OBS to test. All good.

I’m in Norway btw

If that is a factor 🤷🏽‍♂️

[polar mountain]

Hello When I joined the questions left me no choice but to select Twitch, Youtube,... as a creator. I'm not a Content Creator, only an assistant who manages the bot, its commands, overlays, custom or creation of widgets,... is it okay that I have the role of Twitch creator?

[outer obsidian]

I faced this issue some minutes ago, but now it's working for me!

[teal glade]

now it's working

[spring owl]

Sorry idk where to put this but this guy is on this server and he dms people; pretends to be friends and support your channel when hes actually just a very legit scammer, do what you want with that info anf be careful out there

Hes targeting streamers and yt channels so it makes sense that hes on this server

[paper gulch]

Hello

[tough hinge]

Thank you for this!

[spring owl]

No problem! If you check his previous messages, he tries to get people to dm him before

"Organic growth" surely

[grim cobalt]

chill mate, it's "very legit" as he said

lol

[potent plume]

Hi not sure if this is for here. But is there any UK server issues at all? Not received my after stream report & no alerts, notifications, chat etc wasn’t working today on stream! Anyone else had any issues??

[spring owl]

Most legit scammer i ever talked to

[blazing nacelle]

Is everything ok with Bulgarian/European connection? I don't have alerts showing on screen, but when I test them from the overlay, they show up in OBS

[stone anvil]

Hey

[tough hinge]

There was a small outage around 2 hours ago, but has been fixed since then. Were these issues more recent?

[pallid charm]

I'm having followers not go through in the sound alerts overlay anymore either.

[tough hinge]

Is this a current issue, or from earlier this morning?

[pallid charm]

@tough hinge I'm currently having followers not go through in the notification overlay, but in the 'ticker' they're there.

Extra info: Seems to be just followers right now as bits did go through

[tough hinge]

Going to inquire with our team!

[pallid charm]

I'll just manually look at mine while streaming, it's not too big of a worry. Good luck! @tough hinge

[blazing nacelle]

It's from last night, it stopped working mid-stream. No alerts were showing, nor Boss's health, nor anything. No updates in the activity feed either. I removed Streamelements from FB and added it again - gonna see if it fixed the problem in 30 minutes when I begin streaming. But there was some kind of issue a few months ago, where there was no connection between FB and Streamelements... Wonder if it's the same problem

[tough hinge]

There is currently an issue on FB's end that is preventing our platform to function correctly. This might be what the issue is. Our team is aware and currently trying to work on a fix though!

[tough hinge]

Things SHOULD be fixed on your end! Let me know at the end of your stream if things are working better

[pallid charm]

I will thank you ❤️

[fiery spear]

@tough hinge

[potent plume]

I stream from UK time 10am - 2pm. Still had no email of stream stats so finished my stream 2/3hours ago

[tough hinge]

Sometimes it does take a little longer to send, I would just keep an eye out for a few more hours, and if it doesn't send, I'll see if I can get something sent manually

[potent plume]

Thanks, i appreciate it. But don’t worry to much, not very big stats 🤣🤣. Just like to keep track of it

[tough hinge]

Of course! Always good to look at your analytics and make any micro/macro adjustments if needed!

[potent plume]

I wish I had a big enough stream to be able to change things 🤣🤣. But I hear you mate, thanks again.

[blazing nacelle]

Nope, not working. Just started my stream and no alerts or anything whatsoever

[tough hinge]

Unfortuntely I think this is just an issue directly with FB. Our team is aware, hoping to get a solution and fix ASAP, but not sure a timeline

[crude depot]

huh, seems chatbot timers are not working, is this still a "known issue" ?

[tough hinge]

Try parting/rejoining the bot if you haven't already!

[crude depot]

Also I have a question. I went through and setup all my wonderful Store items - but then it kept telling users "you have 0 points" to claim the !redeem store items (even tells me, the owner, I have 0)

How do the !redeem points work ? I'm so confused as I thought it was the same as channel points

[crude depot]

oh, do you mean like reauthenticate ? sorry not sure I understand

these guys, the redeem reminder no worky

[past shell]

Go to the Dashboard > Right side > Part channel > Join channel (https://streamelements.com/dashboard) https://i.imgur.com/uYVb8OK.png

[junior bronze]

The Event Stage is where the show is, correct? <@&364840891023622144>

[hollow olive]

anyone know how to go beyond 1mil point redemption in the point shop? kinda annoying that 1mil is the max im able to set

[fast otter]

I do not believe there is a way.

[fast otter]

Yes.

[junior bronze]

It only shows me in the audience... and nothing else.

[hollow olive]

alright thanks for the quick answer

[fast otter]

I think you're a week early, if it's for the event that shows at the top of the channel list.

[junior bronze]

I got an email saying there was an 'event' today. Plus, the graphic says the 10th as well.

[crude depot]

How do viewers build redeem points anyway ?

[tough hinge]

Apologies for the last minute change, but we had to reschedule the event unfortunately.

Been dealing with some issues on the backend side of things that took over priority

[fast otter]

Enable loyalty in the dashboard

[crude depot]

ahhh! ty!

[fast otter]

Can you post an update on https://twitter.com/StreamElements/status/1656036892155035648

Or throw things at someone who can

[ivory viper]

Did this happen at all? Was it less than 20 mins?

[fast otter]

#1091047098214002718

[ivory viper]

yeah i just realized it's what you asked about as well, thank you

[naive dove]

the loyalty store is broken at the moment and unusable due to a bug. when a nonsubscriber tries to redeem an access code reward that is set to subscriber only, it says they cant redeem it - doesnt take their points - and then consumes a key. dunno how many game codes ive lost in the past 24 hours due to this bug. where should i report this?

[fast otter]

!ticket subject here or you can email [e-mail]

Your subject probably needs to be shorter

[tough hinge]

Sorry! Please come next week though!

[craggy terrace]

same here

[craggy terrace]

ok thanks!!

[pallid charm]

@tough hinge Streamelements seemed to have been good after you did whatever you did. Thank you

[tough hinge]

So happy to hear that! Glad things were able to work out for you!

[spice meadow]

Not advertisement but a tip: To anyone who also wants a free month of nitro: download webtoon and read the 4 episodes of wumpus wonderventures

[tough hinge]

Woah what a solid tip!

[crude depot]

sorry, I'm not familiar with this 😦

[past shell]

Go to the Dashboard > Right side > Part channel > Join channel (https://streamelements.com/dashboard) https://i.imgur.com/uYVb8OK.png

[tough hinge]

Follow these directions^

[crude depot]

How can I turned off "Streamelements: @userXXXX, you have successfully redeemed GolfClap for X points!" ?

the "StreamElements: @userXXXX jsut redeemd Golfclap" seems sufficient enough hehe

[crude depot]

no luck, so I guess timers are having issues or just don't work on my account. Oh wells... it was a nice thought to use it but alas, on to other means.

[somber marsh]

Hey there I am having an issue with my activity feed whenever someone donates bits it does not show in there but subs do. It also does not pop up my alerts for cheers but again subs do. Been like this for nearly 2 weeks

[haughty stag]

When it comes to the dynamic subscriber count widget; it seems like it adds someone as a 'new' subscriber even if they're an existing renewing one. Which is fine, but is it possible to sync that widget with twitch when a subcriber doesn't renew? Like, that counter goes down when the count at twitch goes down.

[brittle ice]

Is the alertbox for FB live now working?

[haughty totem]

Oh, you're having the same problems too?

[tepid lion]

Hello good, does it happen to someone that the "social media rotator" widget does not have any animation even though one is selected?

If someone knows how to solve this error, could you please tell me how?

[brittle ice]

yes

[haughty totem]

Is it known issue?
:/

[errant swan]

hey im having an issue recently when someone donates x amount of bits it shows up in the chat, twitch dashboard too but nothing comes up as an actual alert nor does it show up on streamelements dashboard. every other alert works perfect though

[brittle ice]

yeah, I dont know when its gonna be fixed tho

[rich magnet]

can someone help me?

mine default commands has gone 😦

[daring cobalt]

can not get media request to work through OBS. Its saying "No active widgets were detected for media request" what widget do i need or scene?

trying to find the other channels to ask for help but it says i have no access to them

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[broken laurel]

...se pay appears to have vanished entirely?

[daring cobalt]

i try !sr command for media request and it doesnt do anything

[vague steppe]

OK, one question.

Why do these commands always enabled themself???

<@&382267076632379392> please help

[frozen pasture]

Disable them in the modules section of the chatbot settings

[vague steppe]

That is the thing, they are disabled

The modules are disabled, commands were disabled also.

Then I entered the dashboard today and they were enabled

[past shell]

@vague steppe ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[frozen pasture]

Submit a ticket about it

[twilit onyx]

alguien que me ayude porfa

streamelements, no manda mis alertas cuando estoy en stream en vivo

streamelements, no manda mis alertas cuando estoy en stream en vivo

?¿

[snow wolf]

@twilit onyx #🇪🇸︱español

[mossy plover]

Anyone else here having issues trying to upload’s sounds to your alerts box? It keeps saying failed and wont let me. Even with one that worked in the past.

[sour copper]

Hi we are doing a 24hr charity stream tomorrow for mcmillan cancer support is it cool if I can put the donation link somewhere?

[pseudo hull]

No

[sour copper]

Really? I read the tools and tips for hosting a charity stream on your blog

[pseudo hull]

People would argue it would be no different than advertising ones stream regardless of whether or not the end goal is the same.

[sour copper]

If I give you the blog link can you change it? I was brought here by a streamelement blog

[dry belfry]

I'm in desperate need of help. I ve already got at least 5 pictures, how people have played on my link call of dragons on level 7, but it is only one in the overview. It is over in 10h and in support has not answered since yesterday. Can someone please help?

[pseudo hull]

Please keep any inquiries to your ticket.

[hasty ridge]

Anyone know if it's possible to get a OAuth token for the twitch chat bot, so I can use it to send messages through af custom widget?

[fiery spear]

https://tenor.com/view/no-i-dont-think-i-will-captain-america-old-capt-gif-17162888

[warm salmon]

There is an API endpoint which allows you to send messages from the bot but you would need to include an API token in your code in order to properly access it. We do not give out our own internal tokens.

[balmy plinth]

Does anyone know... my channel stopped notifying bits when someone sends it, I don't know why. I already asked for support but it's taking time

[hasty ridge]

Okay, I use "ComfyJS" and that says I need that to use "ComfyJS.Say" method.
But how could I make it send messages in the chat and where is the API token accessable?

[balmy plinth]

This has sucked, I'm losing because of this. Does anyone know what can it be?

[warm salmon]

This should be resolved for you now, you may DM me if you continue to have issues.

[balmy plinth]

Thank you from the bottom of my heart, the error still persists, I'll send you a message

[lean star]

hey i just wanna know what up with the new this for now

witch will be the best one to use now please as fort the H26.4 one was the best

what with the Encoder take i have to use them yes

[river sierra]

Hi I have an important question. I stream on my computer and I use OBS and the alerts are set on the StreamElements page and so far so good, but I want to stream IRL on my phone and it was suggested to download the StramLabs app and with that I can stream IRl, but the alerts I set on the elements page could be imported into the stream labs app so that the follow alert and other alerts appear there as well as on the computer? Is there any way to do this?

[main kernel]

I've just installed the justgiving widget overlay but does anyone know how to link it to my just giving page??

i assume its something to do with the name but idk

[hasty ridge]

How could I make it the custom widget send messages from the js code into the twitch chat and where is the API token accessable?

[lean star]

hey what is up with mrech as it not leting me go on there saying it down

[loud cradle]

sorry guys, i need help but i can't write in ticket chat, can someone help me?

[hexed shadow]

I think there is a bug with roles selection, maybe its just lag though I realized

[coarse musk]

Just tried to Pick my Role and said Community Action Failed.

[coarse musk]

LOL we tagged that at the same time 😄

[wild edge]

same thing, can't select roles

[tall pine]

Yep failed as well... though even as a failure I'm still better then stream labs

[wild edge]

worked now for me, guess it fails if you pick what you already had?

[tough hinge]

It might say failed, but take a look at your roles afterwards, because it shows you as those roles on my end!

Might just be a little visual bug

[wild edge]

i'm still waiting for a day when new activity feed from SE becomes actually readable

[lunar prawn]

yea theres a bug kick streaming aint supported yet

[coarse musk]

Will Wednesdays event be a VOD we can view later? I'll get getting ready to stream when it's live.

[tough hinge]

We will absolutely be recording it, and I think the plan is to post it on Youtube!

[wild edge]

neither is PH. why would you want Kick support anyway

[coarse musk]

Thank you!! ❤️

[tough hinge]

No problem at all!

[magic socket]

Sooo how does one get a sponsorship?

Like to go after one I mean

[frozen portal]

Well that's an interesting update 🙂

[night vector]

Hello, I want to ask where I can find these Alerts?

[tough hinge]

Not sure the exact link, but checking out Nerdordie's website should point you in the right direction

[strange kayak]

Hey guys, can someone link me a good video/text guides about widget development, i have good knowledge of HTML and CSS and learning JS now, wanna find usefull guides about any tips for chat/goal widgets

[brazen island]

Hello, I have the same problem, do you know how to fix it?

[gentle ice]

Hey i just changed my name and al my settings are gone

how do i fix this

[brazen island]

same problem here

I see quite a few matches on the server but no one has been able to fix it?

[exotic valve]

Hey I got a really stupid question, but I cant find the answer anywhere. For the mediashare option, does anyone know if its possible to disable the auto-playing of the backup media? This way its only requested stuff that gets played? (Edit: I Think I figured it out, I didn't realize you could just DELETE the playlist from the settings, thought there had to be something there. Case anyone else needs that info, seems to have worked!)

[iron plume]

Anyone else currently having problems with semerch

[ivory zenith]

Despite having a 1K following on Twitch. I feel as though I don't have a community behind my brand.

So when Stream Elements sent me Sponsorships. In essence, they are impossible to achieve.

[somber marsh]

still looking for an answer myself

[snow wolf]

#announcements message

[past shell]

@somber marsh ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[iron plume]

Thank you big man dan

[lean star]

cool so dos this mean we have new things on the mrech then at all yes

[drowsy lichen]

Anyone else's merch links not working?

I tried to load up my merch store, and sent out a link to others, and it says "no healthy upstream"

[snow wolf]

Please see #announcements message

[drowsy lichen]

Sorry I should have scrolled up, thank you so much

[snow wolf]

No problem!

[wicked glacier]

hey I just changed my username and my alerts are not working anymore! Does anyone know how to resolve the problem?

[past shell]

@wicked glacier ⤵️

If you changed your name on Twitch, please follow these steps:

1. Visit https://streamelements.com/logout and then log in again by connecting with Twitch.
2. On the right side of the dashboard page that opens, select Join under bot settings. If it says Part select that and then select Join to send the bot to the chat. Don't forget to mod the bot by typing /mod streamelements in your channel if you have not already.
3. Post your old and your new name here so that we can update your channel's chatstats tracking (must be done by staff).

[buoyant mango]

ola boa noite alguem pode me ajuda sou br preciso de suporte

hello good evening i am from brazil , i need help ?

[wicked glacier]

My old name is: nik__go_live new name: nikgolive

[flint jewel]

I sent a ticket, check #support-ticket and it was solved within a few hours. They reset the account

[past shell]

@cosmic snow ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[pine cosmos]

I'm having trouble submitting a support ticket

for some reason it says please try again

[cosmic snow]

oopsie sorry bout that

[pine cosmos]

will try submit in discord instead

[ivory zenith]

hallo

[oblique glacier]

my overlay when i copy it inot obs only shows half

[ivory zenith]

is the merch store down dose anyone know i cant get on to it

[river sierra]

My question is, can I import the settings from the streamelements page, i.e. the char commands and the overlay and the alerts, to the streamlabs page? and display it there the same way as in elements, but for streaming I would use OBS on the computer, not StrabLabs, but I have StreamLabs downloaded on my phone because IRL I want to stream with it.

[sharp wave]

My emails from StreamElements about sponsorships are suddenly saying they’re from Alon instead of StreamElements. Am I being scammed?

[rose badge]

Merch store not responding. has anyone received any info on this issue?

[pseudo hull]

#announcements

[fast otter]

Stats fixed

[cedar carbon]

How do I get rid of this chat reminder thing it's driving me bonkers

[rigid sand]

Can anyone tell me why my alerts have no sound for me or my stream ?

[ivory zenith]

no im trying to get info aswell

[turbid phoenix]

guys, does anyone have problems with alerts on facebook? my obs does not detect alerts of any kind

#ticket-superworkout

[fast otter]

@rose badge @ivory zenith #announcements <#announcements message>

[wary oracle]

How do I submit a ticket which is public so other people can search for the solutions instead of having to file their own?

[pseudo hull]

You don't.

Tickets aren't public.

[wary oracle]

With this new system is there a way to ask for help with something in a way that provides value to other users?

It sure is nice to be able to search for solutions to issues other people have had

[solid anvil]

Einen schönen Guten Morgen/A wonderful Good Morning 🤗☕️

[valid magnet]

hello, i know this is the wrong chat but not sur where to goo new here... and trying to submit ticket, but cant fidn where the youtube video says to go and totally lost any suggestions thanks...

[past shell]

@valid magnet ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[vocal vault]

Hey does anyone know how I can change which email the sponsorship notifications are sent to?

I've seen up a business email so don't really want them going to my main email anymore xD

[potent plume]

Hi, currently live at the moment on facebook and double checked my overlays and made sure it was all working. but no alerts are still not working and still didnt recieve email from stream stats on wednesday! Can someone assist please?

[hot oxide]

how do i get another sponsorship? i haven't got one in along time..

[lunar iris]

Opa e ae, talvez eu possa 😮 oq seria

Do you have a forecast for when the streamelements store will normalize please?

[willow cosmos]

How should we know how many points we have in a person's stream?

[proven burrow]

I have exactly the same problem right now bro!

[proven burrow]

same problem...

[prime mesa]

Hi all, so I'm kind of new to streamelements and I've run into a bit of problem if someone could maybe help?

[crude depot]

Any update on StreamElements Chat Bots ? They're still not working, even after using the tip provided. Is this something that's just being phased out by StreamElements ?

[proven burrow]

what do you need?

[tough hinge]

Facebook integration is currently not working, on Facebooks end. We're working to solve the problem, to get things up and running again

[mossy belfry]

@tardy marshknol

[proven burrow]

where can i track the process? just to know when is going to be solved.

[slender dagger]

oh yes love that that my alerts are just gone now.... and i have to completely re make it

[tough hinge]

Unfortuntely we don't know. We'll post a message for Facebook creators in the company announcements channel when things are up and running again. But we're kinda just waiting for FB to fix their issues

[indigo fiber]

Hello, Do you know how to display animated emotes on the stream ?, they move in the chat but not on the broadcast screen 🤔

[royal sinew]

FYI Chat Timers aren't working with custom bot names. When I close OBS the timers start firing lol

[tough hinge]

Thanks for the note!

Will pass it along!

[royal sinew]

Thanks @tough hinge

[ivory zenith]

hihi i’m trying to run the streamlabs commands on chat stream but they don’t work and the bot is a mod already how can i fix it !?

[azure anchor]

How do you edit the spin wheel

[bleak hound]

i got a question

when i upload a video in the alert box intro followers it does give one frame on my obs but not the others

[abstract geyser]

@tough bay i have a question so it says on my sponsorship i will be payed 3 june sat but how its a non business day

[past shell]

@abstract geyser ⤵️

Not all staff are able to assist with support issues. Please refrain from pinging them or sending them DMs unless asked to.

[abstract geyser]

bruh

[past shell]

@abstract geyser ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[abstract geyser]

shut ur bot mouth

[frozen pasture]

@abstract geyser payment questions are answered via support ticket due to the sensitive nature of information. This is a standard business practice to protect user data.

[abstract geyser]

not my question but ok

[frozen pasture]

It was related to payment.

[abstract geyser]

im only wondering why is on a non business day

[frozen pasture]

Hence the support ticket

[abstract geyser]

nvm i ask someone else

[frozen pasture]

I’m sorry you aren’t happy with the answer, but that is the answer.

[abstract geyser]

is not but ok

[fiery spear]

[ivory zenith]

bro

[slender dagger]

when are the alerts gunna work? - ihave had to remake my alert box so many times this week and its now just showing as code on OBS... please fix this.

and it just ate yet another alert box creation in the elements ..... woooo

[silent vine]

Hello, I have a question, do you answer here?

The star alerts for Facebook worked very well, but now it does not register them for me

Since 3 days ago,

Who can help me?

[stone lodge]

Apologies in advance if this is not where I ask, i don't have access to anything for support tickets for some reason, but is it possible to remove access for myself from someone else's streamelements? ie. someone gave me full control of their SE, and I want to remove it bc i don't want control of their SE

[pseudo hull]

@stone lodge profile pic in top right then click the account with access.

[stone lodge]

yeah

[stone lodge]

then what? 👀

[pseudo hull]

Assuming you have an account listed there just click the X at the end of the person that added you.

[stone lodge]

the x doesn't pop up to remove myself, the only thing that shows up is their name for me to click on and open their SE from my account

like when i click in so that i'm on their SE that's the only time the x pops up, but that doesn't permanently remove me from theirs it just switches back to mine

[pseudo hull]

You should've gone to this page when you clicked your name on the top right

[stone lodge]

oh i see. that's channel settings underneath for me. thank you!

[solid anvil]

Einen schönen Guten Morgen / A wonderful Good Morning 🤗☕️

[desert vigil]

Sup

I have a question

Soo. For the media requests, will I get copyright striked if I play songs that is copyright striked?

[pseudo hull]

You can yes.

[desert vigil]

Solution for it?

[pseudo hull]

Easy answer? Don't use it.

Otherwise use explicitly specific music that allows usage.

[desert vigil]

Oh. But can I only make a specific list of songs be able to be requested?

Like songs that is no copyright

[stark copper]

is there anyone who can i ask for help

?

[pseudo hull]

Limited to a playlist I believe is pososble but not sure without looking at SR settings.

[lapis yarrow]

I have seen some people with end credits for their stream and think that idea is super cool. I found a widget that does that in stream elements but it only lists people who spent money somehow. Some people have all viewers from the day and moderators and other things. Is that possible?

[wide tendon]

How come the chat bot timers only work like 50% of the time for youtube? Anyone plz?

[desert vigil]

Lmk if it is then

[lavish frost]

Ik spotify has premade playlists that arnt copyrighted. Thts what i use

[cosmic pumice]

Hellooo, I have a question, can i make an Bot Counter Invisible until it gets triggered? I´m too stupid for it 😄

[desert vigil]

Can you suggest some playlists?

[lavish frost]

What genre do u enjoy. I lisen to rap But they have just vibe sounds as well

@desert vigil

[lavish frost]

Go to search on spotify and type copyright free and different albums will pop up.

[desert vigil]

Thx, and I like house

[lavish frost]

👍👍

[slender dagger]

When will your alerts work?!

[hearty mica]

Hello ppl

[dreamy wolf]

what shld i do if my campaign is ending and i'm not getting the conversions..?

[past shell]

@dreamy wolf ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[dire scarab]

I got Twitch set for StreamElements. How do i add more channels to keep track of at the same time?

[daring cobalt]

is there a way to export stream elements commands to nightbot?

[fresh elk]

Is SE comnmands slow for anyone else?

[austere crater]

Hello..

[true pasture]

ANyone know if its Bot having issues? cause my my chatbot is not working properly and seems delayed

[vapid halo]

Same here

[blazing zealot]

hi, i cant connect my facebook page to stream elements. i get this message: Error executing flow. Please contact us for help.

[past shell]

@blazing zealot ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[acoustic echo]

@silent vine hi

[silent vine]

Help! I have had donations in the last 3 days but they do not appear here, they only appear here, any solution?

[jolly haven]

!ticket. Facebook activity feed is not updating

[acoustic echo]

@silent vine Now there are some problems, I am alert, after some time it will be fixed, the same problem is also on my page.

[lunar gale]

The Facebook connection been broke for a week almost. Wonder what is goin on. Nice to meet everyone.

[foggy shuttle]

Hi everyone

[keen spear]

does anyone know know if the stream elements alerts pop up on your streams cause mine is not working right? @past shell

[timid raft]

hey i have been having some trouble with getting my chat into obs by adding browser source does anyone have any tips

[quaint path]

any idea when we will have a kick intergration?

[fast otter]

Kick hasn't released a public API yet, so no ETA

[quaint path]

okie thanks

[lunar gale]

Been broken for a few days now sadly

[past shell]

@keen spear ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[marsh haven]

hello, how are you, I don't know if someone can help me, I don't know why my facebook statistics are not recognized when I am live on my stream element. My alert does not sound or update

[bright latch]

Hi! Tried setting up a ticket thing, but it didn't accept any id I fed into it and isn't letting me set up another one

Is there any other channel I could use for technical help?

[willow heron]

What is going on with Stream Elements lately? The past few months the bot has had sooooo many problems. It's constantly unresponsive, and now variables in chat commands don't even work. I can't use ${channel ${1}} for example.

[errant swan]

anyone else experiencing issues with viewers not earning x amount of loyalty per minutes

[hardy parrot]

Are loyalty points down?

[vagrant lava]

I change my twitch channel name i reconnect se but my bot commands not working anymore ... any ideas ?!
Thank you ! @past shell

[solid anvil]

Einen schönen Sonntagmorgen / A wonderful Sundaymorning 🤗☕

[grizzled umbra]

Happy mothers day to all the moms in here

[sharp blade]

Thank you Dear ☺️❤️
More wins to you..

[mental palm]

Does anyone here know how to enable chat stats?

[past shell]

@mental palm ⤵️

If you are receiving a 404 error on your chatstats page, please provide the following information:

1. Channel name (old and new if changed recently)
2. your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.

[mental palm]

1. ghoulini
2. 63ebdabadba1f601b1869657

[mental palm]

so now I just wait? :D

[snow wolf]

yes, I will ping you once it is fixed

[mental palm]

okay, thanks

[austere radish]

Hello Streamelements Team! Can you Help me after change my Channel Name?

[snow wolf]

Fixed

[past shell]

@austere radish ⤵️

If you changed your name on Twitch, please follow these steps:

1. Visit https://streamelements.com/logout and then log in again by connecting with Twitch.
2. On the right side of the dashboard page that opens, select Join under bot settings. If it says Part select that and then select Join to send the bot to the chat. Don't forget to mod the bot by typing /mod streamelements in your channel if you have not already.
3. Post your old and your new name here so that we can update your channel's chatstats tracking (must be done by staff).

[tired phoenix]

hi guys, my activity feed hasnt updated for 5 days, i literally rely on my alerts, its FB alerts btw

[past shell]

@tired phoenix ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[mental palm]

thanks

[austere radish]

Okay Done!

OLD: groovedepartmentmusic

New: bjoernbender

Many THX ❤️

[snow wolf]

Fixed

[keen spear]

hey @tired phoenixyeah I am always looking at the facebook activity feed but it does not work since the new obs update took in effect it worked on the last update for obs but every thing else like twitch and kick work just not facebook streamelements bot

[silver hamlet]

Yes, does anyone from the SE have any info on this? Affecting me as well

[austere radish]

Big Thank you

[slender dagger]

Any comment on the alerts emelents not working?

[burnt cairn]

Guys

How can i add command from the chat.. ?

[frozen pasture]

https://support.streamelements.com/en/articles/29-chat-bot-overview-and-guide

[fickle berry]

any ideas what can be wrong here?

[fickle berry]

Nvmd figured it out. If someone has similar problem you have to go to the obs chat settings and download also there extensions

[pliant stream]

Hi y'all, just a quick question. I created my own alerts in elements, and for tips the TTS message plays at the same time as the audio for the alert, is there any way to delay TTS? Thank you.

[foggy cliff]

Hola buenas, disculpen alguien que hable español para que me pueda ayudar con un pequeño problema que tengo con el panel de control de stream elements y las alertas por favor

[digital star]

https://discord.com/channels/141203863863558144/485869372691185685 or https://discord.com/channels/141203863863558144/485869331574554634

[solid anvil]

Guten Morgen und einen guten Wochenstart wünsche ich Euch /Good Morning and have Good Start in the New Week ☕️☕️☕️

[frozen pasture]

Have a great week!

[burnt cairn]

Thanks a lot ❤️

[ivory zenith]

Guten morgen

[potent plume]

Streaming live on facebook right now and alerts still arent working on obs or facebook. Can someone please give us an update when this will be fixed???

[unkempt totem]

hello, can you create a bet but with some command in the twitch chat? thank you

[civic meadow]

Are your activity feed for facebook platform under maintenance? Because activity feed shows last 6d ago and my alerts and event list wont pop out in stream

[ancient plover]

I Believe SE Staff Told That This Problem Came From The FB Itself, I Guess We Have To Wait Facebook To Fix This Issues

[civic meadow]

Thank you for confirming bro.

[ancient plover]

Anytime Mate, In The Meantime Try Use Other Service For The Moment... SE Staff Said That If Eventually Get Fixed, They Will Announce It On #announcements Or Maybe In Here

[sharp blade]

Mine is working perfectly fine, I guess you're doing something wrong, it's fixed already..

[potent plume]

its not fixed for me. updated obs etc.. stil no alerts working

[sharp blade]

Let's PC

[paper dragon]

Hey! Does anyone know if you can get an export of all of the gifted memberships you’ve received and who gifted them?

[plucky sentinel]

So im trying a new sponsorship stream with raid and for some reason I cant add my overlay from them to my streamlabs obs its just black i followed all intructions any help?

[past shell]

We're not able to troubleshoot issues with using our overlays in Streamlabs Desktop as we don't have the tools to support their software. We recommend using OBS Studio or OBS Studio with our plugin SE.Live.

[next saffron]

hi ppls how r yall

[hushed summit]

watchtime doesnt count..

[past shell]

The !watchtime command is directly tied to the Loyalty system. The Loyalty system must be enabled for viewers' watchtime to count up.
To enable Loyalty, please go to the Loyalty section of your account: https://streamelements.com/dashboard/loyalty
Watchtime counts up every 10 minutes alongside Loyalty points, and only while the stream is live. Reruns will not be counted.
Please note that watchtime is not tracked by Twitch and there is no way to retroactively apply past watchtime to viewers.

[frozen valve]

can somone explain me why i have some stars instead of a link ?

[past shell]

@frozen valve ⤵️

If links in chat are appearing as ***** either mod the bot or disable block hyperlinks in your twitch channel settings: https://dashboard.twitch.tv/settings/moderation

[amber furnace]

mY fb alerts are not working, guys anyvody can help?

[past shell]

@amber furnace ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[robust sapphire]

Hi guys How I can change my IBAN of my bank account

where are my money

I clicked withdraw but it sent on different bank account

how I can change bank account

omg

thank you

I lost my money -_- and I cant change my bank account

[past shell]

@robust sapphire ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[hushed summit]

fix watchtime

[vital thunder]

yooo, i have question, how many days i need to wait to get any campaign ??

[potent plume]

Why do i not have permission to chat in facebook helpdesk??

[pseudo hull]

#submit-support-ticket is how issues are handled now.

[south ether]

When will you fix activity feed on your web page. Cuz of this I am not getting alerts on my fb page while streaming from 7-8 days.

[pseudo hull]

You have an open ticket. Please keep any inquiries to that.

[fiery spear]

https://tenor.com/view/toy-story-woody-about-time-happy-excited-gif-15811226

now just implemented so support heroes etc can access tickets so they have something to do

[pseudo hull]

https://tenor.com/view/nope-no-gif-19201366

[fiery spear]

no?

so what's the point in support heroes etc anymore then just to remind people that they can make tickets? no hate just genuinely interested in SE plans on moving forward

[pine ibex]

Not sure where this is supposed to go, so please forgive me if wrong area. Is there a page where the SE chatbot syntax is listed?

[pseudo hull]

https://streamelements.com/dashboard/bot/command-variables

[pine ibex]

TYVM

[pine ibex]

I'm probably missing it, but what's the syntax to add for the target of the command?

[pseudo hull]

Touser i think

[pine ibex]

Ah, so the ${1} is gone?

[pseudo hull]

That's another one yes

[keen spear]

yeah its not working for me either

are they still working on the issue with the stream elments alerts not popping up on obs studio? @valid siren

[dire inlet]

H

[polar viper]

a small issue/question, but i don't seem to have a "raid alert" or "follower alert", anyone else know why that is or if i can fix this? 😮

[polar viper]

figured it out pog

[vestal merlin]

Quick question, anyone else experiencing trouble with the Loyalty system right now on Twitch (or other platforms perhaps)? My viewers and I are not gaining loyalty points

[arctic swan]

no puedo comentar en los chats de ayuda, aun no hay alertas para facebook?

[steep light]

Anyone else having issues with streamelements not joining their chat? None of my commands or alerts are working

[keen spear]

@steep light i am having the same issue they told me it was a facebook meta issue and they are looking into the issue to fix it but I hope they do fix it soon and btw im thomas retro gamer @keen spear

[steep light]

are you streaming on Facebook?

[void agate]

Has anyone been using the new Elements feature?

Is there a way to send test alerts to OBS from the elements?

[copper sun]

this, just noticed mine aren't working right now either

[fair leaf]

This has been happening to me for months now!

I have set everything up properly and tried again and again but the bot refuses to speak 😂

[heavy apex]

yeah the bot seems to be down in many channels

[wintry hamlet]

Is anyone able to confirm there's a known issue with SE Chatbot? Helpdesk is locked to me so I can't ask there

[keen spear]

yes I am facebook gaming with obs studio and the stream elements plug in

[tepid granite]

0h glad im not the only one having issues with the SE chatbot was worry there for a sec

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[wicked sparrow]

#1107860537661988994

[broken hill]

anyone know why my SE activity feed doesnt show cheers but my twitch dashboard does?

[pseudo hull]

#submit-support-ticket

[broken hill]

will do tomorrow. bed time now. just figured id ask here to see if it was a known issue first 🙂

[void bay]

!restart

#unknown

[obsidian cedar]

SE bot / alerts slow or down?

[hearty lodge]

might be down, ive seen them down in two streams

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[lone inlet]

@hearty lodgecould you let me know the username of those channel, no link, just the name otherwise the bot will delete your message, it doesn't like links

[hidden parcel]

Ticketing system doesn't work, chat bot doesn't work anymore too, is everything okay with SE?

Jinnytty is one of them, I tried submitting a ticket but bot didn't recognise the ID

[lone inlet]

@hidden parcel i was looking your interaction with the bot, the ticket system works just fine you need to provide an email or your accountID (not username but SE ID)

[pseudo hull]

It's the junk by the email

[hidden parcel]

ah okay

[lone inlet]

i can't test the bot on that channel it 😅 i need to wait 10 mins

[hidden parcel]

ok try now

I see the bot still moderating chat so that's surprising
should I open a ticket or we just chat here?

[pseudo hull]

Ticket as any support issues are handled there.

[lone inlet]

it seems thats its working, its hard to tell with the chat being crazy active 😅

[hidden parcel]

hmm it started now, wasn't working at all until you tried. was already typing !ticket here lol

[lone inlet]

glad its working again 🙂

[hidden parcel]

ah but got 1 more initial issue I wanted to resolve so guess I'll make proper ticket

and I can't, discord bot sent me to last ticket which I'm denied access 😄
issue is with bot giving error while I try to add points "an error occurred while fetching the chatters list" I guess too many people it times out while retrieving the list. it's been happening for past few days and solution was either waiting several hours or yesterday that didn't work so bot reconnection fixed.

[hearty lodge]

katliente

[lone inlet]

i know that name

it looks like its working now

[fading obsidian]

my ticket got deleted bruh

[lone inlet]

? that's shouldn't happened, gimme your accountID i'll try to see what went wrong

[solid anvil]

Guten Morgen /Good Morning ☕️

[fading obsidian]

Alr gimme a sec

In dms or right here

[lone inlet]

here is fine

[fading obsidian]

Alr

64629ca5b289b0f0b0384f2a

[lone inlet]

I see why it got closed, you have a different ticket with us with the same issue (344645)

[fading obsidian]

soo what does that mean

[lone inlet]

our the followed the conversation on the older ticket, you should have all the history on your email

[fading obsidian]

i was js tryna figure out why it wouldnt give me any options for the SE pay

oh i got the email

[lone inlet]

[fading obsidian]

i replied back to the thing

but I meet every criteria

and the SE pay thing doesn't work

I got over 100 followers/subscribers, I got a bank account under my name, Im over 18, and Im in the US.

[lone inlet]

@fading obsidian let's keep the conversation on the ticket 🙏🏼

[vital thunder]

yoo i dont have permission to text on ⁠submit-support-ticket

[pseudo hull]

Reread the first point

[vital thunder]

@pseudo hull I can't even write a !ticket on this channel as it is written as recommended to write

[feral scaffold]

I’ve had 4 people complete level 10 on a game yet only 1 has counted. It’s been nearly 48 hours

I’ve sent various emails

Their level 5 counted but not their level 10

[potent plume]

Admin/Mods, why am i not able to comment/messgae in #helpdesk-facebook ?? it says i dont have permission??

[pseudo hull]

If it's regarding issues with alerts it is being worked on.

As far as not sending messages the helpdesks have been closed in favor of the ticket system mentioned in #submit-support-ticket

You'll need to wait for a reply alfie as you have a ticket but they're a little swamped atm.

[feral scaffold]

It’s a joke in my opinion because while they haven’t counted in the last 48 hours someone completed level 5 and it went through instantly

It’s like it’s stopping me from getting the level 10 bonuses

If that makes sense

[pseudo hull]

I do but any inquiries need to be kept to your ticket as we do not assist with it here.

[feral scaffold]

Is there any point in making a ticket in discord

As I’ve already made loads via email

[pseudo hull]

For you no as you already have one open via email and doing via discord won't increase your chances of getting answered sooner.

[crude oak]

is there any link to edit elements for facebook?

[loud locust]

My Activity Feed is not working , Whenever I stream . I login and logout too but still the same problem . Can someone help?

[pseudo hull]

#submit-support-ticket

[loud locust]

"Help! My Activity Feed is not working

[fiery spear]

@lone inlet

[zenith pebble]

Every time I try to start a Sponsorships Campaign after meeting all requirements, setup, and Overview I clik the START NOW I get a response; "could not start the campaign" is this normal ??

[pseudo hull]

#submit-support-ticket

[zenith pebble]

i hope I don't have to get a ticket every time I want to start a sponsorship

[fiery spear]

if you need support then yes you will need a ticket

[zenith pebble]

Never mind by the time I get a Ticket response the sponsor I want won't have any SPOTS LEFT. thanks for the HELP though 🤣

hope the cancel button works or I'm gonna need a ticket

[bronze epoch]

I'm curious. Did anyone else get a messed up sponsorship this morning? I believe it was an error but I still found it funny

[crimson raven]

Has anyone been having issues with lagging shoutouts, shoutouts not working right, and timed commands not working right either? PLease let me know if there is something I can do to solve this. Thank you.

[fiery spear]

there is something you can do to resolve this make a ticket #submit-support-ticket

[devout crest]

Gonna be honest

The insane amount of emails y’all sent today was little crazy

[acoustic abyss]

From what I can tell, the ${channel} variable is broken, switching it to ${user} worked for my tests. Switching back and ${channel} was working again but idk for sure.
Everything else in the shout including the game was showing up properly

[feral scaffold]

What should I do if I’m playing the game but the time isn’t going through

[outer temple]

@grave heath Kad ce muska wl na nteamu?

[edgy grove]

why is the bot not working

no commands or ntn

[halcyon citrus]

Yo guys sorry to be a bother but I have spent the past hour trying to get SE chatbox to work on youtube streams
There doesn't seem to be any tutorials on it from waht I've searched

The SE chat box works just fine on Twitch

[pseudo hull]

#submit-support-ticket

[lapis grotto]

k

[valid anvil]

bru i cant work this obs thig

[balmy perch]

first time using obs?

[valid anvil]

yes im trying to stream with this for fun but all they see is this

[balmy perch]

was you trying to add an overlay?

[valid anvil]

yes

[visual hedge]

Hey my facebook stats arent updating in streamelements. Been like this for days now.

[balmy perch]

ill help you through dms

^^ sorted 🙂

[past shell]

@timid vine ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[balmy perch]

does anyone know if you can do raids spnsorship wit a current account or do you have to start fresh ( as the streamer)

[junior scroll]

I'm supposed to get my first sponsorship payment today, but I have yet to get it. Is this normal?

[finite merlin]

hello, anyone else is having a problem with the followage command? Some viewers are getting and error message when using it and others don´t

[unique berry]

!tiket I need help the alerts are not reaching the stream and they are not appearing in streamElements either

[balmy perch]

whats going on with the website? i was half way through setting up my sponsorship and the page decides to go into loading symbol

and now i cant acess any sponsorships

[snow wolf]

Hey, please open a ticket #submit-support-ticket

[snow wolf]

Its !ticket not !tiket

[junior scroll]

you can also say the sponsorships part is down

[ivory zenith]

Same

All my sponsorships are gone 😶

Sponsorships missing

[balmy perch]

all in 1 ( !tick et sponsorship missing) without the spaces

[fleet ridge]

#support-ticket

[ivory zenith]

Guys

Had it happened to anyone else

[balmy perch]

also does anyone know if the raid overlay/widget has its own follower/sub alerts or do i still use mine?

[ivory zenith]

Guys

[balmy perch]

its deffinatly happend to a few of us

[ivory zenith]

Has ur sponsors missing

Happened

Mine has

[ivory zenith]

Oh

[balmy perch]

just refreshed and they are back

[ivory zenith]

Ok

Let’s go

@balmy perch @unique berry sorry for ping

[fiery spear]

i guess general chat is the new support chat now nice

[narrow patrol]

Does SE work with kick.com

Is there a bot for kick?

[fiery spear]

no

[storm fiber]

yes

[soft fiber]

But not from SE. And since they ask on this Discord, it's save to assume they mean SE

[storm fiber]

oh yea oh sorry

[unique berry]

Hello, forgive my ignorance but I'm new or I don't know about the issue of the tickets so I ask here, the question is how can you help me since I am having the problem that lately in my streams the alerts are not being shown from On the 8th of the present month the only thing that works is the streamElemenst chat

[lucid berry]

I don't know if this well help but in my obs I delete the alert thing I can't think of its name and make a new one tends to work for me. Also don't full understand the question when you make a ticket I'm assuming I'll elaborate more if I was you. If you are referring to in the web browser try reconnect. I'm not a tech person just stuff that has worked for me. Also if your overlay is a SE link check the overlay section in SE. If none of those work

1. Ticket
2. Reddit
3. YouTube

I don't know if I'm allow to give advice new here

[viscid goblet]

well i dont know where to ask for help exactly, as the how to get help page gives me this

[fiery spear]

simple make a ticket

[past lintel]

anyone else having an issue where media share settings wont save or apply when saved?

[ivory zenith]

So SE is being poopy just like Streamlabs was.

Good to know.

[brazen quarry]

so why can't I sent messages in the #helpdesk-twitch am I missing a role I haven't needed help in awhile till now.
I have a payment on May 22 but it hasn't shown up on Invoices or Payment History
from past sponsors help I was told it should show up there before the payment date

[fiery spear]

the helpdesks are permanently closed so If you need help then make a ticket #submit-support-ticket

[brazen quarry]

oh did it permanently close yesterday? people where talking in there yesterday.

[fiery spear]

yep

[brazen quarry]

I would prefer actual staff to say so.

[fiery spear]

they did > #announcements message

[brazen quarry]

okay I believe I do this?

[fiery spear]

[carmine lagoon]

@everyone Hello, I need help changing my profile picture

On streamelements and stream labs

[past shell]

@runic fable @ivory zenith ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[prisma abyss]

Hey all, I've had issues this week with the activity feed not updating for who likes or shares the stream, as well as none of the alerts are working. I can manually create the like events on the SE website, but, they don't appear if someone actually likes the stream.
I assume FB ruined something again?

[verbal tartan]

Meloche Gaming I am having the same issue. Mine started last night and its still not working. I think FB ruined something again as well.

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[leaden lion]

Is an animated "Starting Soon" screen a thing? Ive got a cool idea for my stream, but Im not even sure if its possible.

[neon spruce]

yea its either an mp4 loop or a gif file in obs

all of my scenes are animated

[leaden lion]

Ok, thats awesome to know.

[neon spruce]

[leaden lion]

Oh very cool. Did you do your own work, or pay for commissioned work?

[neon spruce]

i personally got mine premade on etsy but alot of places i go for custom are vgen or fiverr

for example these are custom on vgen

[leaden lion]

Ugh, theres so much to do, stuff Im not even thinking about, like my about screen etc.

[frozen pasture]

Webm is best format as it’s lightweight and easily loaded by obs.

[leaden lion]

I have literally no idea what that is, so off to google I go.

Ok, so when I start looking for an artist, they need to be able to code in webm?

[frozen pasture]

No. Webm is a video format.

No code

[hasty ridge]

Anyone there know why, I can't unsubscribe from stream report mails?

[pseudo hull]

@hasty ridge very bottom of email

[hasty ridge]

I have tried that like 10 times, but can't - It says "Web Page Blocked!" but I have my adblock disabled

Tried on my phone, that worked smh

[leaden lion]

Is there a way to have my stream window open in test mode so I can check links and things are working on various overlays?

[empty belfry]

!restart

[past shell]

@keen lion, you have been awarded a commendation :star: for sharing an art commission post. Keep it up! Look at your personal member profile by typing !me.

[misty tulip]

streamelements or even streamlabs il do both of them

[hearty birch]

hey there, is it possible to get the old Streamelements design?

(the screenshot is not mine)

[novel coral]

Do we know if a fix to the !addpoints function is in the works? It has been super buggy for weeks now

[tough hinge]

Please try and refrain from posting questions in General Chat, as opening up support tickets will likely be your best bet to have your questions answered!

[ripe blaze]

alert box is not working?

[onyx cape]

I have emails and notifications claiming I have Sponsorship offers/invites, however when clicking into that tab on the website it shows I have nothing.

[novel coral]

Sorry, was just checking to see if others had noticed a similar problem

[tough hinge]

No worries! The problem is sometimes things effect people in different ways, so having our support team look into things directly for you, should work best for a solution!

[ripe blaze]

Any update about this sir?

[prisma abyss]

None that I'm aware

[tough hinge]

We're currently working on a solution for FB. Hoping to have it back up and running soon. FB borked on us for a little while, so it's taking a bit of time

[prisma abyss]

Funny enough, I've been using "borked" to describe the situation

[tough hinge]

If anything in my life is not working

it is borked

[blissful bloom]

Any idea if and when Rumble support will be added? It is becoming the primary solution for streamers given the hostility towards creators that YouTube engages in. It would be wise to be on board with integrations ASAP. Honestly I've been holding off in hopes but now that my IG reels are getting 2 million+ views I want to get my focus on streaming and integrations for Rumble will be almost essential!

[winter void]

For a long time, this is how my shoutout command looked like: Check out ${1}, they are playing ${game ${1}} at https://twitch(.)tv/${channel ${1}}. Since today this command is not working properly. The link is broken it says: https://twitch(.)tv/ without the nickname at the end.

(ignore brackets, I had to add them, because the bot on this server was mad at me for posting links)

[keen spear]

is facebook gonna be working on this issue with the alerts for stream elements plug in anytime soon?

cause I have not heared any updates about this yet

[south hinge]

Really weird... my overlay got a cookie setting window showing up, but I can't dismiss it anywhere...

[keen spear]

I had to accept too @south hinge

[south hinge]

nvm, i just needed to reload obs

[keen spear]

oh are you on obs 29.1.1 @south hinge ?

[south hinge]

yup

[keen spear]

oh ok

I am still havinfg trouble with my alerts for stream elements not poping up on my facebook have you had any issues with that? @south hinge

[wooden yoke]

hi everybodyyyy

[south hinge]

nope sorry ^^

[keen spear]

oh I dunno

[west stirrup]

Hello! I need your help, all the content that I have uploaded from streamelements gives me a message that I have to accept cookies within the OBS. Any solution?

[keen spear]

its weird

[wooden yoke]

anyone ever had issues with the video not showing up in obs but fine in browser/ dock

[ionic raft]

ya, got the problem too right now

[wooden yoke]

audio is there too

media request*

[keen spear]

I just accpet it @west stirrup

[ionic raft]

how we can accept it in OBS?

[keen spear]

it should say accept

[west stirrup]

It's an image, it's not an option.

[ionic raft]

@keen spear

I tried to just open the link in the browser and accept it. But in OBS the cookie window stays -.-

[brittle acorn]

Just reload OBS

[west stirrup]

+1

[brittle acorn]

It was weird that it showed up but it fixed itself for me

[keen spear]

oh cool

[ionic raft]

@brittle acorn thx, what an easy fix 😛 THX, it worked 😄

[keen spear]

is anyone having issues with that alerts not poping up on obs with facebook?

[brittle acorn]

lmao

[wooden yoke]

my alerts arent popping up in general it seems

[west stirrup]

Another question... Why if I currently have 5 subscribers, does it keep saying I have 10?

[wooden yoke]

but im having issues with media request rn, for some reason the video wont show up on the browser sourve

[keen spear]

well they told me its a facebook issue and there working on it

[gray talon]

Why are the support chats blocked from talking in ?

[serene arch]

is there apin somehere pn hopw to accept the cookie thing some my overlay works?

[pseudo hull]

#announcements @gray talon

[gray talon]

Also What in the chocolate flavoured fuck is this ?

[scarlet wren]

Guys, am I the only one who's getting the tipical "accept cookies" window on my overlays, as if I could click it?

ok, I'm not

[ivory zenith]

YEAH THIS

[serene arch]

i cant get rid of this either

[ivory zenith]

I JUST GOT THAT TOO

[neon stone]

Same here, it just happened too

[serene arch]

lol

[lethal marten]

For me too. No way to click it to go away

[scarlet wren]

literally, they just fcked up and just forced me to finish a programmed stream a moment ago because of this sht

[serene arch]

i wouldve just disabled the overlay if i was midstream personall

[neon stone]

Luckily for me, it happend about 10 seconds after i finished streaming

[scarlet wren]

WTF are they doing???

[ivory zenith]

for me its covering my whole overlay and i cant see anything underneath- 💀

[serene arch]

if you hide it it goes away but no overlay

[pine kettle]

does anyone have an issue with cookies request appearing on your chat?

[serene arch]

but yeah i need a fix kekw

[pine kettle]

oh ok

[ivory zenith]

yep- everyone has it rn kjasfakjbnf

[pine kettle]

y'all are having this

OAISHGOAISHG

this is funny

[neon stone]

just refreshed my browser source again and it's gone.

[lethal marten]

Hey! Got it to go away in OBS studio. Hide the overlays from OBS by clicking the eye and then return all overlays. Worked for mee

[neon stone]

so, it looks like that was a big oops

[pine kettle]

my man

refreshed and it worked

Love ya

SMOOC

[serene arch]

i fixed it

[pine kettle]

seemingly they fixed

[keen spear]

yeah stream elements is changing everything lol

[serene arch]

goto webiste accpet cookies re get your overlay lin

[lethal marten]

It's not coming up anymore. Yay! 😄

[neon stone]

(I refreshed about 10 times a few minutes ago and it stayed, but gone this most recent time, i get the feeling the devs worked out it went wrong)

[serene arch]

worked for me

[ivory zenith]

LMAOOO

[serene arch]

ah

[gray talon]

Anyone know How I interact with a browser overlay iv set so i can remove this retarded ass cookies settings.

[serene arch]

well hopefully it dont come back kekw

[ivory zenith]

hopefully-

[serene arch]

i fixed mine by going to the website, accepting website cookies(has the same "we get cookies g" message), getting the link for my overlay and putting it back in

[gray talon]

Right click > Interact > Accept the cookies.

in OBS

[serene arch]

pog mines fixed either way tho shruggers

have fun guys

[hazy acorn]

sadly this didn't fix it for me 😦

[gray talon]

Try my method @hazy acorn

🙂

Also IV SO MANY BLOODY OVERLAYS FFS, Why wasnt this tested you have betas for a damn reason.

[neon stone]

oh wow, i didn't even know ther was an interact option, and i've been using OBS for years

[gray talon]

IM ONE OF THESE BETA TESTERS TOO.

[hazy acorn]

There is not next option for interact

[gray talon]

Are you on the Direct source aka the web browser

[hazy acorn]

yes

[gray talon]

it wont work if its a nested scene

[keen spear]

does anyone know when they are gonna fix the alerts for the stream elements poping up?

[eternal bone]

i have the same thing^^^^

[gray talon]

Yes interact

it fetches a big bog up

[eternal bone]

keeps popping up intermittently while live even after i accept them

[gray talon]

make sure scene isnt locked

[lethal marten]

Also go to StreamElements website to accept the cookies there

[eternal bone]

why is this happening though randomly?

[hazy acorn]

this is what pops up for 'Interact'

and not locked

[gray talon]

Refresh the page cashe

[gray talon]

Coz there fucks who didnt beta test something and pushed a feature live...

[hazy acorn]

I restarted OBS and magically fixed........ omg I hate this XD

[gray talon]

atleast its working

[eternal bone]

oh, it keeps popping up even after i accept, any advice?

[gray talon]

Restart OBS, Mines not re shown up after accepting.

Also go to the website and see if you get a cookies pop up there on ya browser and accept it there too

[obsidian cedar]

anybody know how to fix this on ground control? Can't click anywhere on video that just pauses/starts the video

[gray talon]

#general-chat message

[obsidian cedar]

Thank you

[merry pebble]

hi, sorry for saying it in this chat but i cant make a ticket in the #submit-support-ticket

[snow wolf]

That's normal, the channel is locked, but you can type the command in any other channel like here!

[merry pebble]

ooh okay, thank you so much

do i just do !ticket (problem) and it will work? Just wanna make sure i understood it

[snow wolf]

Yes

[empty maple]

I need urgent help with stream elements bot, where do I go for that

[onyx cape]

Not sure if anyone had a solution for me, But I will repost it.

"I have emails and notifications claiming I have Sponsorship offers/invites, however when clicking into that tab on the website it shows I have nothing."

[snow wolf]

Hey, please open a ticket follow the guide in #submit-support-ticket .

[onyx cape]

I dont have access to that channel for some reason

[snow wolf]

Ops wrong channel I edited my message

[onyx cape]

lol the link provided by the bot does not take me to a page that shows my ID, it just brings me to my dashboard

which does not show my ID

[past shell]

Please provide your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.

[snow wolf]

works fine for me

[onyx cape]

Nope, does not work. brings be to the general dashboard

not channels

Weird lol used a different browser and it worked

[snow wolf]

#submit-support-ticket

[empty maple]

I did

[onyx cape]

nvm I am dumb! lol I legit just fixed the issue.. I apparently have logged into two different accounts.. one for YT and one for Twitch...

Is there a way i can combined them?

[feral scaffold]

Whats this event thing

[snow wolf]

#1091047098214002718 message

[past shell]

@onyx cape ⤵️

Did you get a "Channel already claimed" message?

More than likely your accounts need to be merged! - Please note:

• Merging accounts allows for faster ways to switch between accounts
• Merging accounts allows duplicating/sharing overlays between the accounts
• Merging accounts does not allow data sharing between accounts - different streaming platforms, different type of events

If you understand the limitations of merging and want to proceed, please find the JWT tokens (!jwt) from both accounts you want to merge and fill out the form here: http://streamelements.com/contact with each token correctly labelled

@onyx cape ⤵️

You can find your JWT token on your account channels page (Show Secrets to reveal the token): https://streamelements.com/dashboard/account/channels

READ ME: This is a private security token. Do NOT share this token here or other public places, only with a StreamElements staff member in private.

[lucid berry]

Same I emailed them they told me it was no spots left

[snow oyster]

Amazing Episode, so glad i stopped by🥹

[tough hinge]

Gotchu!

[pallid breach]

Hiya guys, does the support ticket work, as it says i dont have permission to type !ticket in the chat box?

[pseudo hull]

Reread the 1st point

[keen spear]

hey @pseudo hull are they still working out stuff for the alert box for stream elements for facebook?

[pseudo hull]

There is nothing to add atm.

[keen spear]

oh wow

how would I know when they fix it will they email me or post something here in the chat? @pseudo hull

[pallid breach]

help alerts

[dreamy fjord]

Hey guys, I got problems integrating patreon member alerts with streamelemnts for live streams on youtube? Anyone with knowledge in that area that can help me out?

[pseudo hull]

#submit-support-ticket

[dreamy fjord]

Should I submit a support ticket right away? I am not sure what the problem is, could be that I am a noob in setting those things up, got a few minutes to help me out?

[pseudo hull]

We don't provide support in this channel

[dreamy fjord]

Alright, in which channel should i put this out then? tech and dev?

[pseudo hull]

No

The one I linked

[dreamy fjord]

Ok thank you

For some reason I am not allowed to write there..

[pseudo hull]

reread

[fast yarrow]

Anyone here know when loyalty points started bugging out? lol

[sharp blade]

I thought it has passed already??

[copper tangle]

why cant I see widget share

[misty acorn]

anyone know why my stream bot isnt working it just happened out of no where

[ivory viper]

dang, I forgot the talk scheduled last week was moved to today
funnily enough, twitch just added alerts themselves
I already built all the alerts though so ^^

[native cedar]

quick question, How do I set up follower notifactions through stream elements?

[past shell]

@native cedar ⤵️

Check out this great SE Getting Started Guide: https://youtu.be/XgfswUlk9HU and our playlist with tutorial videos from setting up the basics to in-depth details on how to use our product: https://youtube.com/playlist?list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv

New to OBS? Here is a 4 step quick start guide https://obsproject.com/wiki/OBS-Studio-Quickstart

Want to learn even more? Here is an in-depth overview https://obsproject.com/wiki/OBS-Studio-Overview