#troubleshooting

1 messages Ā· Page 103 of 1

cedar depot
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Going back to driver 572.70 fixed everything for me

solid pecan
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anyone know why i keep getting this pop up when i try to load into the game? i have tried validating files, reinstalling the game and restarting my computer. but nothing changes. how do i fix this?

solid pecan
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yes

strange ice
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What series

solid pecan
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4060

strange ice
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Ddu your drivers and go back to the last drivers and see if that works

solid pecan
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do you know what seires? or driver to roll back to?

strange ice
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Go to nvidias website and you can search for you gpu drivers and scroll down to choose from previous ones

solid pecan
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okay. i'll try that. thanks

strange ice
quaint leaf
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Good evening

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It seems I don't have permission to write on "I need help"

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My game chrashed and when I log in, all my items are gone

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is there a way to restore them?

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it seems that when it crashed I died or something but the grave was removed IDK what happened 😦

strange ice
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did you accidentally change to a different character by chance?

quaint leaf
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No, I only have one

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But for some reason when I go to steam remote i have a file that is multiple "characters-1 to characters-9" but I only have one character my whole time playing this game

solid pecan
reef gorge
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I keep crashing in the Hollow Halls. It crashes in the room with the tedious "collect 10 runes puzzle" 4 or 5 times now. When I come back I have to complete the entire thing all over again. Except I crash at the same point. I have a high end machine and my drivers are up to date.

keen stream
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crashlog? minidump? newest drivers are crooked.. soooo many questions

acoustic zealot
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I had this issue with v sync on

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Turned it off and no longer crashing ??

reef gorge
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hmm. looking for that now. I turned the sharpness to nothing and lowered the graphics settings, thinking there was something it was drawing that it didnt like

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it's off now

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but it was on

acoustic zealot
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Playing now everytime I turn it on I get that gpu crash error lol šŸ˜‚

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Off I never crash

reef gorge
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I hope that's what it is. I'm really hating this dungeon. it's the only place I crash

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well, I'm really just hating that room with the 10 runes

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thanks for the advice

reef gorge
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Yes, looks like vsync was the issue. Thanks again

distant finch
tiny solar
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Hey everyone. I have a rather large issue that I am struggling to find any support with. My world seems to be bugged, to the point where I take two steps and instantly teleport back to the shrine. This makes the game unplayable. To make matter worse, my partners world (on my account) works fine. I can take my character to any other world and I have no issues. I am worried that this will mean that I have to start all over again which is not the end of the world (only my world) but it is a pain. Any ideas? I have updated the GPU, running as administrator, fiddled with settings...nothing works.

golden cargo
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is it a hosted server or is it running locally? because if it's hosted then it might be a severe ping/latency issue, if not have you tried verification on steam to see if that might help

low widget
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@gritty flame my friend could join my game, might be a problem with his pc we are thinking, but you should try to join an open server just to be sure. I have sent an email to the company, if I get a fix I will let you know

gritty flame
gritty flame
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Also have this. These settings are specifically for Enshrouded.

strange ice
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So I have an i9 14900k and a 5090. Even on performance settings, I’m still getting 100% gpu utilization, and I’m getting somewhere around 150-200fps. Playing on a 1440p monitor. And way to reduce this usage? I feel it shouldn’t be maxing out a 5090?

mossy moon
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that is standard behaviour for a gpu running an graphically intensive game...

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it would be bad if it didn't run at 100% cause that indicates a bottleneck

strange ice
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I would much rather be able to pump out my 240 frames and only be using 50% of the gpu for example. That doesn’t mean a bottleneck, it just means more headroom, less heat, less wear and tear. And enshrouded shouldn’t be using 100% of a 5090. It just shouldn’t

forest heart
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Your hardware is there to be used, if you don't want to use it then you need to limit it. Getting 150 fps in this game is a luxury. What you feel it should or shouldn't be using really doesn't matter.

strange ice
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Lowest possible settings and lowest possible render resolution still doesn’t even put it at my refresh rate. Kind of absurd don’t you think? It’s just poor optimization. I get the same performance on the new oblivion with max graphics, which is more graphically intensive than this game. It’s an issue that needs looked in to. So yeah, it does matter.

keen stream
mossy moon
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it really isn't more intensive. enshrouded is a voxel game, those need a lot of resources, more than ue5...

forest heart
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That's not what i mean by limiting, externally limit the frames.... to say 120 and you'll find your usage goes down.

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You're also comparing completely different engines.

strange ice
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Still shouldn’t be to the extent that it is. You won’t change my mind

keen stream
forest heart
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I have no desire to change your mind.

strange ice
round junco
# strange ice And what I’m saying is still a fact.

Partially true. It can also indicate a bottleneck. You have to look at what the rest of the hardware is doing as well. And also, you're not wrong about enshrouded needing some optimization, but I have waaay older hardware than you and with some minor tweaks to the settings I have it running in the 90fps range with very little drop in quality from max. Everyone's eyes are different, but for me 90fps is about the threshold where anything over that becomes imperceptible.

zinc oak
# strange ice I would much rather be able to pump out my 240 frames and only be using 50% of t...

A game like this will put any GPU under load. Unless you are running over temperature, it is not going to reduce the lifespan of your GPU. This is what GPU's are built for and how they are supposed to be run. A GPU under load should be running at over 85%-100%.

What you have said is basically akin to saying your should be able to run your car at 500rpm and still go 75 MPH, and that will reduce the wear and tear on your vehicle. GPU's, like cars, were designed to run under load.

Like vehicles, if you run them as intended, and aren't overclocking them or their temperatures remain within the specs of the GPU, the lifespan of them should not be affected.

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The only time your GPU should be under the percentages mentioned above is when your GPU is idle, or is running a game that it has no issues reaching maximum FPS - otherwise, something is being throttled, either because of temperatures or because of CPU or other hardware overload (or as mentioned above - you set a maximum FPS under what your GPU is capable of and that it can reach with ease in the game it's rendering).

zinc oak
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Many people seem to be under the impression that because this game is stylized, that it shouldn't be graphically intensive, when the fact is, this game and the engine it is running on uses some pretty intense lighting and shadow effects as well as very smooth voxels, and high quality textures - not to mention the flora in the game being extremely detailed.

Enshrouded is, in all ways, a graphically intensive game slated to be released in 2026, and is designed as such.

This does not mean that it doesn't need some optimization, it's still being developed after all, but I think people overlook the fact that it's still a brand new game with all the technology of a brand new game, and the requirements to match.

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Frankly, If you have a brand new card that can run a brand new game while remaining at idle utilizations, then the game was underdeveloped.

heavy willow
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hey not sure where to ask this but every time i open steam my Enshrouded "validates" files and get an update of anywhere from 700mb - 1.2gb

zinc oak
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If you are concerned that your game might have something wrong with it, however, steam has a file verification you can run just to be sure that there is nothing happening with your files being corrupted. You can do this in your library by right clicking on the name of the game in the list and going to properties -> Installed files and clicking on "Verify integrity of game files"

gentle maple
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I am not sure if this is the right place to ask, but does anyone know how have someone else host a world that was hosted by another person?

zinc oak
loud drumBOT
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Enshrouded Save Information

Details on where to find your save files, how save slots work, and how to manage them.

Save File Locations

Cloud Save (Default):
Open the folder where Steam is installed (usually C:\Program Files (x86)\Steam). You can find the path from your Steam client menu under Steam > Settings > Storage.
šŸ“‚ Then navigate to userdata\\YOUR_STEAM_ID\\1203620.

Local Save (Cloud Save Disabled):
šŸ“‚ %userprofile%\\Saved Games\\Enshrouded,

Save Slots & Backups
There are 10 Save Slots available for your game worlds.
Save Slots:
Slot 1: 3ad85aea
Slot 2: 3bd85c7d
Slot 3: 38d857c4
Slot 4: 39d85957
Slot 5: 36d8549e
Slot 6: 37d85631
Slot 7: 34d85178
Slot 8: 35d8530b
Slot 9: 32d84e52
Slot 10: 33d84fe5

Backups:

  • Each slot has 10 rotating copies numbered 0-9.
    The file at index 0 has no suffix, but is still part of the rotation.
  • The game references the file listed in the -index file.
  • Every 10 minutes, a new copy is created, pushing the oldest out of rotation.
  • There is no distinct "primary" save—whichever file the -index file points to is loaded.

Managing Saves

Transferring Saves:

  • This must be done whilst the game is closed.
  • To share a save, copy the latest world save I.E (3ad85aea-7).
  • Dedicated servers only use Slot 1. Rename a save file to match Slot 1 if needed.
  • Files can be renamed to move them between slots.

Rolling Back to an Older Save:

  • Open the -index file in a text editor.
  • Find the line "latest": X (where X is a number from 0-9).
  • Change it to the desired backup index and save the file.

Additional Notes

  • The -info file contains metadata (like world name) but is not needed for servers.
  • Each player generates their own -info files when creating a world.
  • The latest world save files are what should be transferred.
    Ensure you copy all required files when sharing a save. For servers, only Slot 1 is used.
gentle maple
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This sure is difficult lol

uneven river
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Hey, just came back after a couple months and for some reason looting's broken? I picked up my old character, took him into a new save to start building a base, and I can't pick anything up. Like, the item will disappear from the world and not appear in my pockets. Anyone else have this issue?

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I tried verifying files on steam, no change

stoic crescent
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that happens to me when my inventory is full but not when i have room

uneven river
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Yeah I have space, it's just not showing up 😦

stoic crescent
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and you're playing solo, not on a server?

uneven river
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Yep

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Same computer I've been playing it on since EA launched

stoic crescent
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some people have been having issues with the newest nvidia graphics drivers causing wierd stuff to happen, have you updated your drivers recently (if you have an nvidia card)

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If you have a lot of people reccomend the january 30 drivers working well.

uneven river
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I haven't updated in a while, actually. Might just be that mine is too old lol

stoic crescent
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well my best advice then is to run a few diagnostics on your system and clean it up some to get the whole computer running smoother, and then maybe that will help. I would have guessed a lag problem between the server and you from what you described but if you're playing solo that shouldnt be a thing.

zinc oak
# uneven river Hey, just came back after a couple months and for some reason looting's broken? ...

This isn't a "typical" bug that I see, normally when something goes wrong with the pickup action, nothing happens, not items vanishing - which makes me think there may have been some kind of corruption in one of your update's download or installs.

At the very least I would run steam's game file verification (right click on the game name in your library list, click on property, install files) and restart your computer to see if this fixes the issue. If it does not, then run the Enshrouded Toolfix (Instructions below) to see if that helps.

```* Type Powershell in your window's search bar

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If you are still having issues after, pop back in here and we'll see if we can't figure out what is happening.

uneven river
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Sounds good, thank you! I gave up for the night, but I'll try this when I'm back on

twin wharf
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Hosting a dedicated server on Windows Server 2019 on a VM. I have half of a 5950x (32c64t) and half of 128g of ram.

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When 4 people are online i start to get really bad server performance, but only when the players are very spread out

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Is there any settings that can be tweaked that will help with server load?

keen stream
pallid sleet
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Enshrouded single player is lagging like multiplayer, the legs of the character are lagging, but the rest is not. What could it be?

mossy moon
pallid sleet
zinc oak
pallid sleet
zinc oak
zinc oak
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and can you explain what you mean by your legs lag but nothing else?

pallid sleet
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It's like a rubber bandy feeling, like stuttering

zinc oak
pallid sleet
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Yes, but nowhere near it

zinc oak
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nowhere near what?

pallid sleet
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Nowhere near the base where the building has been made

zinc oak
pallid sleet
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The character is nowhere near where was build, sorry for the misunderstanding šŸ˜…

zinc oak
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so the issue you are having is in a specific location?

pallid sleet
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It's all over the place sadly. But the character is nowhere near where the base was built.

zinc oak
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Okay, can you please put your log in this chat?

loud drumBOT
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Finding & Sending your Logs

Finding your logs:
For better and faster troubleshooting, please share game logs along with your message.

Open File Explorer

  • Navigate to your Steam folder, by default it should be in C:\Program Files (x86)\Steam.
  • Find the following file: [...]\Steam\steamapps\common\Enshrouded\enshrouded.log

āš ļø If you do not have "show known file extensions" in Windows Explorer active, the relevant file will appear only as "enshrouded", with no extension and file type "Text Document".

Copy and Paste the log file into Discord

  • Head over to #troubleshooting and paste the log file into the channel.
    (Troubleshooting in Discord is conducted by community volunteers. Please treat them with respect, and appreciation.)
pallid sleet
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Give me a few

slow sky
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Hey, thanks in advance for the help

pallid sleet
zinc oak
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okay give me a moment to look through it

pallid sleet
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šŸ‘

zinc oak
pallid sleet
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Give me some time šŸ™‚

pallid sleet
zinc oak
# pallid sleet It is not doing it on the new save but it does do it on the old save.

okay. Chances are there is something in your build or in one of your plots that is causing the issue, unfortunately it can be pretty difficult to track down which plot it is on. I would suggest copying your saves over to either the local or cloud save directory (whichever you aren't using, and after making a backup of them just to be safe) and going through and trying to find out which altar it's happening on. after that it's more diificult - especially if it's on an altar you have a lot of stuff on.

pallid sleet
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Okay thank you kindly šŸ™‚

zinc oak
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If it's at an altar you don't care about, just removing the altar should fix the issue, but you will lose anything on that altar

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but if it's on one you have built on, you may have to go through and backtrack until you find out what may be causing the issue specifically.

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Information on how to move/copy saves:

loud drumBOT
#

Enshrouded Save Information

Details on where to find your save files, how save slots work, and how to manage them.

Save File Locations

Cloud Save (Default):
Open the folder where Steam is installed (usually C:\Program Files (x86)\Steam). You can find the path from your Steam client menu under Steam > Settings > Storage.
šŸ“‚ Then navigate to userdata\\YOUR_STEAM_ID\\1203620.

Local Save (Cloud Save Disabled):
šŸ“‚ %userprofile%\\Saved Games\\Enshrouded,

Save Slots & Backups
There are 10 Save Slots available for your game worlds.
Save Slots:
Slot 1: 3ad85aea
Slot 2: 3bd85c7d
Slot 3: 38d857c4
Slot 4: 39d85957
Slot 5: 36d8549e
Slot 6: 37d85631
Slot 7: 34d85178
Slot 8: 35d8530b
Slot 9: 32d84e52
Slot 10: 33d84fe5

Backups:

  • Each slot has 10 rotating copies numbered 0-9.
    The file at index 0 has no suffix, but is still part of the rotation.
  • The game references the file listed in the -index file.
  • Every 10 minutes, a new copy is created, pushing the oldest out of rotation.
  • There is no distinct "primary" save—whichever file the -index file points to is loaded.

Managing Saves

Transferring Saves:

  • This must be done whilst the game is closed.
  • To share a save, copy the latest world save I.E (3ad85aea-7).
  • Dedicated servers only use Slot 1. Rename a save file to match Slot 1 if needed.
  • Files can be renamed to move them between slots.

Rolling Back to an Older Save:

  • Open the -index file in a text editor.
  • Find the line "latest": X (where X is a number from 0-9).
  • Change it to the desired backup index and save the file.

Additional Notes

  • The -info file contains metadata (like world name) but is not needed for servers.
  • Each player generates their own -info files when creating a world.
  • The latest world save files are what should be transferred.
    Ensure you copy all required files when sharing a save. For servers, only Slot 1 is used.
pallid sleet
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Thanks!

keen stream
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@hot trout so, wdym cant activate V-Sync? The option isnt at all available in your settings menu or how do we have to see this?

hot trout
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it show on

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but isn't working

keen stream
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how so?

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like... what makes you say it isnt working?

hot trout
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my monitor 60hz

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and it doesn't sync

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is there another way to limit fps?

keen stream
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you could in either your nvidia controll panel or the amd one depending what ur running

hot trout
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it is on nvidia painel control?

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I'll check it

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tyvm

distant finch
# slow sky

Your nVidia drivers are a bit out of date. While I currently can't recommend the latest nVidia drivers, I would recommend at least the drivers dated Jan 30, 2025, version 572.16

zinc oak
# hot trout is there another way to limit fps?

What are you using to monitor the frame rate? It's possible that the monitoring software (steam overlay shows rendered frames, not frame output) could be grabbing the frame rate before it's being output and v-sync has a chance to limit it in the output.

Also Steam overlay has been known in the past to interfere with V-Sync and break it, especially with other overlays active.

It's also possible your monitor or it's driver are reporting something other than 60hz. I suggest checking in your windows display settings (advanced display settings) just to make sure it is reporting a 60hz refresh rate.

velvet quest
#

My friend cant use his mic ingame voice chat anyone knows why ? we tried to switch between open mic and push to talk but nothing changed, he was using headset that has mic and switched to external mic and that didnt help either

pallid sleet
molten rock
velvet quest
#

His mic is not muted he is streaming to kick and obs can pick up his voice (also obs doesent block the game to pick the voice up cause it wasnt working offstream too) , yes voicechat is enabled on server he can hear us and everything works for us, yes in the windows settings it shows up enshrouded is using the mic

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So i dont know whats the reason

limpid anchor
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idk if its a bug or a feature and if its known but when you repot the plants you planted your saplings get multiplied

velvet quest
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We fixed

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Idk how but he said he fixed somehow

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Thanks anyways

slow sky
proper oyster
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Hi! I'm looking for help to open the game. I just downloaded the game a few minutes ago but it won't let me open it. It says "no compatible graphic device found". Can someone help me w/ this, please?

zinc oak
# proper oyster Hi! I'm looking for help to open the game. I just downloaded the game a few minu...

Would you please drag and drop a copy of your log file into this chat?

You can access the log file by opening up your Steam library and right clicking on "Enshrouded" in the list. Click on "Properties" and then "Installed Files" in the main box, click "Browse" and this will open up your game folder.

The file you are looking for is named "Enshrouded.log" or could also just look like a text file named "Enshrouded" if you have file extensions turned off.

proper oyster
proper oyster
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@zinc oak

zinc oak
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I was just about to open it and it went away?

proper oyster
#

are you able to see it now?

zinc oak
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First thing I see is that you have way too much running on your system when you start the game. There is only 4gb of ram available when the game starts. You should close a lot of what you are runnung. It's not causing your issue, but it will cause issues once we get this fixed.

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oh.

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Your GPU is under spec to play the game.

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You have an onboard video card that doesn't have the VRam needed to run the game.

proper oyster
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How do I fix that?

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I normally play on PS5 so this is new for me

zinc oak
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You would have to get a new video card for your computer, or use a cloud gaming service like GeForce Now

proper oyster
#

mmm... Is the game going to be in console too?

zinc oak
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they have plans for it after full release.

proper oyster
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Is there a date for the release or still pending?

zinc oak
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at the moment they are trying for early 2026m but it's subject to change. no idea if they are going to release console with it or after though

proper oyster
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Thank you for the help and the information. I will just return the game for now. Have a wonderful night/day!

gritty flame
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@zinc oak I'm still trying to fix my issue. I can't copy/paste my log file into this chat because Discord says it's too big. It doesn't seem normal to have one this large. And I noticed that a lot of my other DAT files are also over 1 million in size. it doesn't seem right. ALso my drivers are saying I have the release from Dec 2024. It says to update it to the one they released today, April 30, 2025 but people here are saying roll back to January. How do I install one from January? Or should I just install the newest one that came out today?

zinc oak
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Did you read all the way through the thread I linked to you? There were a few people having similar issues that were able to resolve it.

gritty flame
zinc oak
gritty flame
dull jewel
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Hello, after some time now, I'm still experiencing some issues with light flashes or black flickers every now and then. It seems as if they have become slightly more frequent lately.

burnt grail
dense shell
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Hello, i Have the problem, that i cant join any online Server, ist loading for ever and after 20 minutes game craches

burnt grail
dense shell
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local hosted games by friends i can join but the server from gportal i cant join

stiff crow
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Hello, I have the Problem , that the Game crashes nearly all 45 min or faster, Playing with a group of 5 people , and i am the only one this appears to. It get“s actually worse.

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It also rolls back the Things i have done a few minutes, and new items in the Inventory will disappear then...

keen stream
#

two things you can do right now.

  1. provide your log File in here.
    and 2. type /minidump in this channel and follow the bots instructions you`ll get via pm
stiff crow
#

i am also not able to dowload the files from Github šŸ™‚ It says: Webpage not found

keen stream
stiff crow
#

yeah - and your link work

dense shell
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i cant join any online Server Except private hosts from friends, the game seems to be in loading screen of doom, i“ve got a server at g-portal and my friends can join the server and my wife can join too, i cant join, i installed the game again but same problem, Serverlog from gf-portal server is here

burnt grail
#

@regal spade were you able to solve this issue?

stiff crow
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Hi , Unfortunatly , there are crashes again - and also new minidumbs

regal spade
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Haven't played for a minute but i will let you know

regal spade
fossil crown
#

Good day i have after 5 hours got the game not to crash any more but now the intro video plays and loading in the right corner with a black screen after the intro video. what am i missing?

fossil crown
#

there is no cash log after i get it past the intro video

keen stream
#

you still have a log file in your enshrouded file

mossy moon
fossil crown
#

kk

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will v ram stop me from playing this game ? coz i know i can run star citizen with ease as is?

mossy moon
#

if you have 6gb vram the game will run. anything less, and its a gamble if it will even run

fossil crown
#

ok thx i realy dont understand the must for the 6gb it runs far more complex games on higher setting than shrouded . thx any case will refund

mossy moon
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its a voxel game, and an inhouse engine. the game is complex to run, no way about it

opaque skiff
#

any particular reason why enshrouded now compiles shaders for 15-30 mins every time i load the game? not really fun to try and play and have to wait lol

forest heart
opaque skiff
#

in here or messages?

keen stream
#

in here

opaque skiff
opaque skiff
mossy moon
#

there isn't any red flags in it, so, i would follows Killercod's advice

opaque skiff
#

thanks

distant finch
# opaque skiff

Drivers are a bit out of date. While I can't recommend the newest drivers, I would at least get 572.16 dated Jan 30, 2025

low widget
#

@gritty flame idk if u remember me, we spoke a few days ago, me and my friend fixed it by transfering the server to me, turns out either his pc or his internet was the problem

opaque skiff
#

Like the vfx, sounds, impacts, damage are none existent in game for a none zero amount of time

keen stream
zinc oak
zinc oak
# dense shell server

The server log only says invalid which doesn't tell me anything. I would need your log file from the game.

loud drumBOT
#

Finding & Sending your Logs

Finding your logs:
For better and faster troubleshooting, please share game logs along with your message.

Open File Explorer

  • Navigate to your Steam folder, by default it should be in C:\Program Files (x86)\Steam.
  • Find the following file: [...]\Steam\steamapps\common\Enshrouded\enshrouded.log

āš ļø If you do not have "show known file extensions" in Windows Explorer active, the relevant file will appear only as "enshrouded", with no extension and file type "Text Document".

Copy and Paste the log file into Discord

  • Head over to #troubleshooting and paste the log file into the channel.
    (Troubleshooting in Discord is conducted by community volunteers. Please treat them with respect, and appreciation.)
zinc oak
# stiff crow

Are these logs from directly after you crashed without loading up the game again? If not you can get logs from after crashes in the crash_dumps folder located in the same directory as your logs.

distant finch
lament ferry
#

Anyone think they can help me find what's going on? I've been trying to fix my enshrouded for two days now. It's just crashing a minute or two into start up with a minidump.

keen stream
lament ferry
plush osprey
#

My friends and I can't connect to any server. Is there an issue server side right now?

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It says everything is "Full or Unavailable"

keen stream
distant finch
#

That is not a server issue, Cross. They aren't running a server, they are "hosting"

keen stream
#

it was my understanding server connection issues where also handled there. my bad if that aint the case^^

distant finch
#

Nah, it's not that.... ooops, this was the wrong person anyway. I was chatting with someone else. LOL

plush osprey
#

One of them is a hosted private session, and the other is on a paid for hosted server. None of us can connect.

distant finch
#

When you say join any server, try searching for Depot in the server name. You should find Shroud Depot. Can you join it?

plush osprey
#

Lemme look

#

Okay... got into that one... Shroud Depot - Rests on the Hour.

distant finch
#

Ok. You can join a dedicated server just fine, let's focus on the client side of things 😜

zinc oak
plush osprey
distant finch
#

So, you host, your friend tries to connect to your hosted game?

plush osprey
#

Friend Hosts... I connect to him

#

Yeah... I'm bouncing around, and I can get into some, but not others.

#

What's weird is we were lighting balefires just last night and nothing's changed.

#

We just tried a test where he turned off the password, but to no avail. Any of the ones I've gotten in had a join without password option.

zinc oak
plush osprey
#

We have two games. One game is a dedicated/paid server. The other is just a hosted game on somebody's local. I can't join my friend on his hosted local, and neither of us can join the dedicated one. It says it's "Full or Unavailable" The dedicateed one has zero players, and the hosted one just has my friend in it, who can get in because its local to him.

zinc oak
#

and the dedicated server is a paid server on a service and not just on someone's system?

plush osprey
#

Correct

zinc oak
#

And you played both last night without issue?

lament ferry
#

I've run the game on worse specs before

plush osprey
#

Technically last night, we just played on the local host on my friends machine.

zinc oak
plush osprey
#

He got into the dedicated one last night, and he can't now though.

zinc oak
wheat forge
#

Any common fix for "vkWaitForFences()" crash? Crashing every 5 mins to 2 hours, it feels completely random. I've tried verifying Steam install, updating Vulkan and graphics drivers, clean installing older graphics drivers, limiting the game to 30 fps, setting the graphics to minimum, moving my entire base to a different area, reinstalling the game and LiaNdrY's "Enshrouded-Tool-Fix". Crash dump: https://pastebin.com/pbmzWvzv

keen stream
plush osprey
#

Yeah, but they're at work... Stinking Adulting... šŸ™‚

lament ferry
#

I've tried like every recorded solution and I still just crash like a minute into the main screen. I think I'm just cursed.

plush osprey
#

Now I did have him try to hit other servers, and he's able to get into some, but not all. I work in software development, so I am conditioned to hate sporadic issues. šŸ˜›

#

We tried to have him remove his password, but to no avail.

zinc oak
plush osprey
#

Sure... one sec

zinc oak
plush osprey
lament ferry
zinc oak
lament ferry
#

Not me

zinc oak
#

Sorry that responded to the wrong person for some reason. lol

plush osprey
#

The Land of Test

zinc oak
keen stream
#

gimme a sec, ill try

zinc oak
#

Thank you Cross.

zinc oak
distant finch
keen stream
plush osprey
keen stream
plush osprey
#

Could be something I did... I've never hosted before.

zinc oak
# lament ferry THank ya

Okay I see you have the January version of the driver running currently, which should be fine - but if you could, NVidia just released a driver yesterday, could you try updating it to that to see if it helps?

keen stream
plush osprey
zinc oak
keen stream
plush osprey
#

I'm in KCMO, and my friend is in central Ohio

zinc oak
#

I am much closer to that IP

lament ferry
keen stream
#

theres something reaaly realy wrong goin on with ur system. it absolutely shouldnt do that from the overall looks of it o.O

lament ferry
zinc oak
#

third item from the top, to be more specific.

lament ferry
#

Done

zinc oak
#

Okay once installed, restart your computer and try again.

keen stream
#

if this continues im gonna be scared for their system to simply go up in spontanuos flames ngl xD

#

just cause^^

zinc oak
lament ferry
#

About to try again, but wanted to ask if I should change these at all

zinc oak
zinc oak
# plush osprey I do

okay I am going to send you a DM with a steam invite. I may have to befriend you on there to find your game

lament ferry
#

Crashed again

zinc oak
lament ferry
#

Let me double check, but I'm pretty sure

zinc oak
lament ferry
keen stream
zinc oak
# lament ferry Nope

Okay. go ahead and install it and run it while playing the game. Keep an eye specifically on memory usage (both of them) as well as temperatures, but on everything overall watch to se if there are any spikes or drops when your game crashes.

zinc oak
plush osprey
#

Yep... That's what we're getting. But it's just me all by my lonesome.

#

Both he and i verified game files... all's well

keen stream
#

maybe port restriction in your router?

zinc oak
plush osprey
plush osprey
#

US - St. Louis

#

So that's pretty good.

zinc oak
#

Can you try one closer?

#

I believe you are closer to me than St. Louis.

frozen ermine
#

hello

#

where you got a moment i have a problem for ya

plush osprey
keen stream
plush osprey
#

I am not

zinc oak
#

Hmm. Your ISP must be routing your connection closer to me than you.

zinc oak
# plush osprey I am not

okay. let's try something else. I have started up a hosted game. Can you try to connect to me?

plush osprey
#

Sure

#

Full or Unavailable

zinc oak
keen stream
zinc oak
keen stream
zinc oak
#

hmm. Okay. Cross was able to join my game without issue.

plush osprey
#

I saw there were two in there from the menu.

keen stream
#

jep. more or less in an instant

plush osprey
#

soo... i'm getting some data on the server. Just can't join

zinc oak
#

and now he is learning why you shouldn't plant thousands of plants in a base. xD

keen stream
#

xD props to that design btw^^

plush osprey
#

Aw man... I wanna see

zinc oak
plush osprey
#

Nope. I was playing locally some today, but I didn't touch any settings or anything.

#

I haven't made any updates to any other programs either.

zinc oak
keen stream
#

if that latency wasnt an issue, dayum would enjoy playin with some of yall more often^^

#

that was some nice world there

plush osprey
zinc oak
keen stream
#

Dr13 up there currently back to compiling shaders after a rollback of drivers

plush osprey
plush osprey
#

I got into my friends client hosted server.

keen stream
#

awesome^^

plush osprey
#

Thank you guys so much for all the help on this. I really appreciate it.

keen stream
#

sometimes its just the simple things^^

lament ferry
#

Okay so I just spent the last while letting my game compile the shaders only for it to crash the moment I hit play

zinc oak
plush osprey
#

Me too... I love this game

zinc oak
#

You appear to have enough RAM and VRAM for what it's asking

zinc oak
#

and is it installed on the same drive as steam is installed on, and is that drive the same as windows?

lament ferry
#

I only have an SSD so yeah it's all there

zinc oak
#

that kills my next suggestion. lol

wheat forge
#

cough vkWaitForFences()

lament ferry
#

This is quite the pickle

zinc oak
# lament ferry I only have an SSD so yeah it's all there

okay - so next I would suggest a clean download and reinstall of the game without using whatever steam has stored in it's download cache. To do this, first uninstall your game. You are then going to need to clear out steams download cache located in Steam > Settings > Downloads "Clear download cache." once you have done this restart your computer completely and then go back into steam and reinstall the game.

zinc oak
zinc oak
keen stream
#

they did, yeah, stated above, turned it all down to min

zinc oak
#

sorry trying to read this log in pastebin and it's killing my old eyes xD

keen stream
#

dw^^

native charm
#

Does anyone have any insight on not being able to join a server and encountering a Server is full or unavailable error? I'm trying to connect to a server I host using Dat Host. I use it daily and today is the first time I've run into this.

keen stream
native charm
#

Power switch - like power cycling?

keen stream
#

yep

zinc oak
# wheat forge /\

So basically the crash you are getting is a generic "your GPU crashed or stopped responding" message. While I am seeing a couple instances of some issues with memory allocation, it's nothing above what is normal while loading the game.

I am seeing that your vulkan version is old which shouldn't be the case if Liandry's toolfix ran properly. And I am seeing a bunch of drivers being loaded that probably shouldn't be, though vulkan is choosing the correct one.

I would suggest installing the latest version of the vulkan runtime installer located here: https://vulkan.lunarg.com/sdk/home to see if that helps with the issue.

zinc oak
lament ferry
keen stream
zinc oak
lament ferry
zinc oak
#

yep, gimmie a sec

zinc oak
wheat forge
lament ferry
zinc oak
#

So you haven't been able to enter a world at all?

lament ferry
#

Nope

zinc oak
#

have you tried joining a server?

lament ferry
#

Nope, I don't even survive the main menu most the time

native charm
#

Awesome, that worked. I am back in my server.

Thank a lot!

keen stream
lament ferry
keen stream
#

same issue?

zinc oak
wheat forge
zinc oak
wheat forge
zinc oak
#

I finally stopped torturing myself and put the log in a text document xD My eyes are too old to read that tiny text in pastebin xD

wheat forge
#

ctrl + scroll wheel

wheat forge
#

I am not

#

@zinc oak Updated my nvidia driver to the lastest (30th April) and the tool still comes back as 1.4.309.0 being the latest version. The Vulkan download you linked is also 1.4.309.0

zinc oak
#

Still crashing?

#

Okay I have to eat dinner before I pass out from hunger. I'll be back in a little while.

thin comet
#

hey everyone, I started the game as of two hours ago with two friends.

I can not get the game to open to the menu without having to reboot my pc. Disabled Integrated Graphics, Ran as Admin, Disabled Fullscreen Optimization, but still stuck on a black screen on launch. The log file doesn't show any help to me. Googling wasn't any help so I'm here, I have verified integrity with no missing files.

Drivers are up to date

Specs:
4070 Super
9800x3d
Asrock Taichi 870e
48gb of 6400 cl30 DDR5
Installed on NVME

keen stream
#

can you put your log file in here?

thin comet
keen stream
#

and then id recommend trying /minidump in here, and follow the bots instructions in your pm`s, if theres no changes with that we can look further

#

uh....

#

that logs empty.. like... entirely empty o.O

thin comet
#

yeah

#

no help right

keen stream
#

not at all xD

thin comet
#

its not performance or anything the game just simply refuses to open

#

like I was playing fine after rebooting and disabling integrated graphics with my cpu. But tried to fast travel and the game was just cooked, wasn't getting past load screen

keen stream
#

hm hm, have you tried a clean reinstall?

thin comet
#

I can but I was waiting on that since testing integrity shows no missing files / corruption

#

will do that now

keen stream
#

aye

thin comet
#

cool new issue

keen stream
#

pc restart - including a router restart aswell would be my next recommendation

thin comet
#

it was something weird with my ssd just going to update my bios and see what was going on with that tomorrow, thanks for the help anyway

keen stream
#

whishing you best of luck.

wheat forge
zinc oak
burnt grail
dull jewel
burnt grail
#

Updating my drivers has never solved any issues I've ever had with gaming. Using older drivers though worked more than once. But unless the Devs can tell us which version we should use, I won't go through the trouble of trying them all out.

keen stream
burnt grail
keen stream
solar merlin
#

I have recently picked back up the game after a year and loaded an old game with an old character. I have been experiencing stuttering (frames drops too 1fps) when going to different areas or fighting. I was wondering if this is related to the fact that I am using an old character / world? On a separate note sometimes I get the hold a ghost item, for example I hold a bow but my character shows a torch that can shoot. Any help appreciated. Thanks

keen stream
solar merlin
#

I haven't, but I played it with a friend who is also using a old character and it the same for both of us

keen stream
#

Well first thing id advise is try to load up a new world then, and see if those things persist in there aswell, if not, then well i guess that old world got a serious hiccup going, and we cant do much about it, if so, we can look further.

solar merlin
#

Has an item or block been removed from the game in the last year that might have caused it?

zinc oak
#

As far as I am aware, people haven't been having specific performance issues when returning to old saves, but it is possible that if your save is old enough, there may be remnants of specific bugs that could be causing issues.

Considering you haven't played in over a year, it is possible that the effects of one of these issues may be present on one of your bases.

#

As Cross said, I would check to see if you have the issue on a new save that you load up. If you are able to load the new world up without issue, I would check around your base for areas that used to have beehives, and check around and under the ground where they may have been for honey and combs and pick up what you find. I would also check your farms and plants to make sure that the plants haven't grown multiple times in one location.

#

Both of these issues have been fixed for quite some time, but due to the nature of how the flame altars work, the combs would still be present despite the hives not dropping them anymore which could be causing severe performance issues, and until the plants were picked, they would still be possibly be present in large numbers causing issues with performance as well.

#

Unfortunately I do have to log off for the evening, but if those don't work, or you are having issues on a new save, I would suggest typing /minidump in this channel and following the steps in there, as though the steps are meant for fixing crashing issues, many of the issues that are repaired in those steps can also cause severe performance issues.

keen stream
#

waves Bonkstick casually Heyyyyyy there Mamaaa..... :3

solar merlin
#

Ok thanks for the help

burnt grail
hollow reef
#

Hello everyone any advise would be appreciated. My pc restarts when on the loading screen when I try and fast travel
I'm 30hr into game had no issues at the start but got worse and worse. Is this a known issue with a fix ?? Or can someone point me in right direction.
I don't get any messages like minidump just crashes then restarts.

keen stream
#

you could still try the /minidump command in here, and see if any of the solutions fix the issue for you.

hollow reef
distant finch
#

Your PC itself restarts? That sounds a little deeper than just Enshrouded

dull jewel
latent glen
#

Hello, my friend has a big PING, 100ms and he feels like a 1000ms... in another coop games we didnt have problems with ping, we dont have server. Im host

keen stream
#

tryd it the other way around?

latent glen
#

nope, u thinking that helps?

keen stream
#

maybe. no guarantes, but it would tell you if its the connection in of itself, or the system

latent glen
#

well, my ping is ok so no idea what is the problem.

#

i will check and i tell you more in a while

latent glen
#

doesnt work unfortunately

keen stream
#

well you could send you guys“s logfiles, so we know what we`re working with

latent glen
#

where i find it?

keen stream
#

Steam-steamapps-common-Enshrouded - enshrouded.log

zinc oak
#

If you have file extensions turned off, it may just show up as a text file named "Enshrouded"

keen stream
#

mornin Mama^^

zinc oak
#

Hey there šŸ™‚

keen stream
#

can you post the two seperatly in here? dont realy like downloading shit i know nothing about^^

latent glen
#

ah okay, nvm

keen stream
#

there we go, thanks

#

and only your friend havin issues when they connect to you, right?

latent glen
#

yes cause im host so im 0ping

zinc oak
# latent glen yes cause im host so im 0ping

The first thing I see is that your available ram before the game starts is quite low. It could be affecting the hosting of the game. It also suggests you might be running other software that could be causing slowdown due to bottlenecking in your CPU.

#

I would suggest if you want to host the game instead of them, that you close down any unnecessary software, including browsers, discord or anything else that could be eating up ram and/or CPU power.

keen stream
#

what she says^^

latent glen
#

okay, thanks

zinc oak
#

I'm still looking through it though, so stay tuned.

keen stream
#

you aint off the hook yet champ! xD

#

(sorry currently watchin old comedy shows, dont know whats wrong with me xD)

zinc oak
# latent glen okay, thanks

Another issue I am seeing is that you have your difficulty settings modified and you have your enemies turned up to extreme. This uses a lot of CPU power as well, and could be contributing to the issue.

#

I am seeing the packet loss that would also contribute to the issue, which, while it could be internet connection issues, could also be caused by your system being unable to keep up.

distant finch
latent glen
#

so standard enemies settings will be ok?

zinc oak
distant finch
#

I would start standard, see if gameplay is ok. then go up one, see if ok. You may even need to go down one, etc.

zinc oak
#

Every enemy, npc or animal uses CPU power to math out their pathing, the more there are, the more it uses.

round junco
distant finch
# round junco Uhh is that actually true? I use elevated difficulty settings and on both singl...

Currently, yes. Especially in Hallowed Halls, where you have tons of skellies that spawn. The more players are logged in, the worse it gets. If you have just a single player, to a few players, shouldn't be an issue but, you have people that are trying to run 16 player servers and in certain situations, the server chokes. Personally, I haven't experienced it. But, I only play 3-4 people on my server. heh

keen stream
#

Many servers begin to struggle with more than 4 players around, if ur not all runnin like high end machines. and even then the load isnt to sneeze at

distant finch
#

And it depends on various conditions. Not every will experience but, not everyone is running a server on current gen processors šŸ™‚

round junco
#

Okay, yeah I mean my server chokes with 2 people on it but the CPU usage never climbs.

keen stream
round junco
#

yeah that's fair

iron island
#

i play the game with my friend on hosting (he hosts on his pc). he has an rx 5700xt card and 16gb ram on the pc itself. now the thing is, that after approx 2 maybe 3h playtime we encounter quite some hiccups & lag. it gets so bad, that we stutter walk...
is there anything we could do to improve this? does it even have to do with the ram potentially filling up from shaders etc. or what could be the issue?

keen stream
iron island
#

does my logfile help in that case? or should i try to get his?

keen stream
#

yes, because we can see more things about your system and the system load. you can find your log file in your steam/steamapps/common/Enshrouded/Enshrouded.log (if you dont have file extensions active its a text File simply named "Enshrouded" )

#

there we go

keen stream
iron island
#

zurich - middle of luxembourg šŸ™‚

keen stream
#

both of you?

iron island
#

well im from zurich - he is from luxembourg

#

so a little bit of distance but shouldnt be too bad

#

when pressing esc i've seen ping fluctuate from 30ish when no hiccups are to about 160ish

keen stream
#

oh jeah... my geography lack of expertise was just shown >.<
jeah, that doesnt seem to be the issue

iron island
#

but start of the game session its always on the low side with no spikes

keen stream
#

mhmmm have you done anything to your game in regards to enemy density or anything?

iron island
#

nope - just hard settings

#

but nothing changed there

keen stream
#

mhmm might realy just be a bit to much load on your friends system there.

iron island
#

yea i'll see how it goes when im the one hosting cause i do have more power
but i thought there was a small chance there was something wrong going on

keen stream
#

most likely just to much load tbh. Enshrouded might not always look like it, but its a voxel based game, with an entirely new engine, so the load on certain systems isnt anything to sneeze at.
Whishing you guys the best for the future endavours

latent glen
#

@keen stream i guess is everything for now, im appreciate for your help šŸ™‚ (its a monster density)

keen stream
latent glen
#

yup, thanks @zinc oak fell_love

iron thorn
#

I found a very specific spot in an enshrouded area where you are out of the noxious gas. No idea how to pinpoint it. It is on the bottom of one cliff with the red sludge present, no reason how the gas would not reach the player.

forest heart
iron thorn
#

Thank you, will do the moment I can find it again.

burnt grail
#

When I have FSR3 enabled, I get some weird glitchy graphics around my character when I move the camera or when my character moves while I'm on grass. When I disable the grass, the effect also disappears. Is that normal? (AMD 6800 XT GPU)

rough crow
#

Game didnt close properly and when I go back in it looks like this now.. ugh help!

forest heart
rough crow
#

I have. SSD

forest heart
#

Try validating the game files in steam.

rough crow
#

i play alone, no server or anything

forest heart
#

If the validation goes through in seconds, run it again, steam has a habit of not doing it right the first time or two.

rough crow
#

0 files failed to validate, it says

forest heart
#

That went too quick, it should take at least a couple of minutes šŸ˜„

rough crow
#

op, now its going slower- i did it again like you said

#

ive been building my village for like a year... i cant start over now haha

forest heart
#

That's not what the issue looks like, but we'll see ^^

rough crow
#

about a week ago i closed the game like normal, i always go back to lobby screen first, then exit. but it wouldnt exit... after about an hour I forced closed it so it prob broke

forest heart
#

It's possible.

rough crow
#

All 409 successfully validated. so now I just try to go in again?

forest heart
#

Restart your computer then yea, try jumping in again. If it doesn't work, try a different (Or new) character.

rough crow
#

Working!! Thank you sooo much!!

buoyant light
#

Has anyone had the issue of leaving the shroud, but the timer still at the top of the screen, full? It's annoying because now I can't fast travel

keen stream
buoyant light
#

thank you!

forest heart
burnt grail
#

When I run the Enshrouded Fix Tool from Github, I get "Layer name is empty x64 (v0.0.000) - The Vulkan API layer is out of date, please update your video driver.", but my graphics card driver has the most recent version, I even used amdcleanuputility and did a fresh reinstall of the most recent version. Is that normal?

lament edge
burnt grail
# lament edge Does it provide any more context? It sounds like there is an unnamed Vulkan laye...

Unfortunately it does not.

Checking Vulkan layer API versions...
Vulkan overlay layer for Epic Online Services x86 (v1.2.136)
Vulkan overlay layer for Epic Online Services x64 (v1.2.136)
Open Broadcaster Software hook x86 (v1.3.216)
Open Broadcaster Software hook x64 (v1.3.216)
Steam Pipeline Caching Layer x86 (v1.4.303)
Steam Pipeline Caching Layer x64 (v1.4.303)
Steam Overlay Layer x86 (v1.3.207)
Steam Overlay Layer x64 (v1.3.207)
Layer name is empty x64 (v0.0.000) - The Vulkan API layer is out of date, please update your video driver.
AMD switchable graphics layer x86 (v1.3.302)

#

In other posts on the internet I saw two entries for nvidia, one with x86 and one with x64, but I only have x86 for AMD, that's why I was wondering.

lament edge
#

Looking at the code, it seems it found a Vulkan layer in your registry and was unable to read information about it from the file it points to. My best guess is that it wont have any impact on anything, but i could not say for sure either way. It would be nice if the script provided more info in that case, but it is probably not a common situation.

#

You might be able to get more information from running vulkaninfo. It usually prints warnings about issues with layers at the start, and also lists details about all layers. From a command prompt, run this to have it generate a file on your desktop.

vulkaninfo > %userprofile%\Desktop\vulkaninfo.txt 2>&1
burnt grail
# lament edge You might be able to get more information from running vulkaninfo. It usually pr...

WARNING: [Loader Message] Code 0 : windows_read_data_files_in_registry: Registry lookup failed to get layer manifest files.
WARNING: [Loader Message] Code 0 : Layer VK_LAYER_AMD_switchable_graphics uses API version 1.3 which is older than the application specified API version of 1.4. May cause issues.
WARNING: [Loader Message] Code 0 : Layer VK_LAYER_OBS_HOOK uses API version 1.3 which is older than the application specified API version of 1.4. May cause issues.

lament edge
#

Ok that first warning indicates that there is a layer registered but the file it points to may have been deleted without cleaning up the registry entry. Most likely that is not going to cause any problem. It may have happened from some program uninstaller not being thorough, or some program being deleted from disk without running the uninstaller.

#

The message about upgrading your driver is not really relevant in this case, just probably an untested case that led to printing the message erroneously.

warm inlet
#

Hello šŸ™‚
Just bought a new PC.
All drivers updated, everything is setup, windows updates installed, etc..
GeForce 5070.
error: vkWaitForFences() failed with error 'VK_ERROR_DEVICE_LOST'

loud drumBOT
#

Finding & Sending your Logs

Finding your logs:
For better and faster troubleshooting, please share game logs along with your message.

Open File Explorer

  • Navigate to your Steam folder, by default it should be in C:\Program Files (x86)\Steam.
  • Find the following file: [...]\Steam\steamapps\common\Enshrouded\enshrouded.log

āš ļø If you do not have "show known file extensions" in Windows Explorer active, the relevant file will appear only as "enshrouded", with no extension and file type "Text Document".

Copy and Paste the log file into Discord

  • Head over to #troubleshooting and paste the log file into the channel.
    (Troubleshooting in Discord is conducted by community volunteers. Please treat them with respect, and appreciation.)
warm inlet
#

So frustrating. Anyone got any idea? Ran a fix-me tool I found in git:

Script is running as an administrator. Proceeding with the work...
Found installed game in: C:\Program Files (x86)\Steam\steamapps\common\Enshrouded
Checking Vulkan layer API versions...
Steam Pipeline Caching Layer x86 (v1.4.303)
Steam Pipeline Caching Layer x64 (v1.4.303)
Steam Overlay Layer x86 (v1.3.207)
Steam Overlay Layer x64 (v1.3.207)
NVIDIA Optimus layer NVIDIA GR2608 layer x64 (v1.4.303)
NVIDIA Optimus layer NVIDIA GR2608 layer x86 (v1.4.303)

Latest Vulkan Runtime version: 1.4.309.0
Installed Vulkan Runtime version: 1.4.309.0

Looking for running processes using Vulkan...
Processes using Vulkan were not found.
Clearing DirectX cache: Done
Clearing nVidia GPU cache: Done
Clearing AMD GPU cache: Done
Clearing game shader cache in C:\Program Files (x86)\Steam\steamapps\shadercache\1203620\: Done
Clearing game shader cache in C:\Users\Admin\AppData\Local\enshrouded\caches\: Not Done (The directory was not found at this path.)

After starting the game, it will start recompiling shaders after entering your world, shader compilation will continue (this will take some time ~10 min), you can observe the progress at the bottom of the menu by pressing ESC

Set the native resolution for the game: The enshrouded_local.json file is missing from the game folder.

Set the minimum FOV in the game: The enshrouded_user.json file is missing from the Saved Games folder.

Set the priority of the enshrouded.exe file to 'Normal' when starting: Done

Changing the power saving scheme to 'High Performance': The scheme has not been changed since it is already installed - Balanced

Improve input responsiveness and network throughput: Done

GameDVR Status: On

CPU Info...
Name CPU: AMD Ryzen 5 9600X 6-Core Processor             
AVX support: Yes
Auto-selection of the paging file size: Yes

RAM: 31 GB

Video Card: AMD Radeon(TM) Graphics NVIDIA GeForce RTX 5070 (12 GB)
GPU driver version: 576.28 (4-27-2025)
#
[I 00:00:02,895] [GameFramework] Initialize 'InitializeApplication_Step5' - #58 took 1.00 us
[I 00:00:02,904] -------------- Session ----------------
[I 00:00:02,904] Machines:
[I 00:00:02,904]   m#0(128): up 0 (0), down 0 (0), remote 0 (0), limit 2,048, lost 0, ping 9,223,372,036,854 ms, EstablishingBaseline
[I 00:00:02,904] ---------------------------------------
[I 00:00:02,906] [character_save] Read Version: 7
[I 00:00:02,907] PregameFSM:        'Logos'::Enter #0
[I 00:00:02,907] 
[I 00:00:02,922] PregameFSM:        'Logos'::Execute #0
[I 00:00:02,922] 
[W 00:00:02,923] Skipping missed download entry of frame '57' in Queue 'GpuCulling' because it's long gone.. You have to call popDownloadEntry() every frame!
[W 00:00:02,923] Skipping missed download entry of frame '58' in Queue 'GpuCulling' because it's long gone.. You have to call popDownloadEntry() every frame!
[I 00:00:08,634] PregameFSM:  triggered 'logos done'
[I 00:00:08,634] PregameFSM:        'Logos'::Exit #0
[I 00:00:08,634] 
[I 00:00:08,634] PregameFSM:        'TitleScreen'::Enter #0
[I 00:00:08,634] 
[W 00:00:08,635] Tried to get hierarchy from invalid animation graph
[I 00:00:08,638] PregameFSM:        'TitleScreen'::Execute #0
[I 00:00:08,638] 
[I 00:00:08,638] PregameFSM:  triggered 'Titlescreen done'
[I 00:00:08,640] PregameFSM:        'TitleScreen'::Exit #0
[I 00:00:08,640] 
[I 00:00:08,642] PregameFSM:        'Menu'::Enter #0
[I 00:00:08,642] 
[I 00:00:08,644] PregameFSM:        'Menu'::Execute #0
[I 00:00:08,644] 
[E 00:00:17,312] [graphics] vkWaitForFences() failed with error 'VK_ERROR_DEVICE_LOST'
[E 00:00:17,312] [graphics] Vulkan device lost...
[I 00:00:17,312] [DeviceFaultEXT] 
[E 00:00:17,312] Stopping process due to unrecoverable GPU crash!
[E 00:00:17,312] [graphics] Vulkan device lost...
[I 00:00:17,312] [DeviceFaultEXT] 
[E 00:00:17,312] Stopping process due to unrecoverable GPU crash!
distant finch
warm inlet
#

My GF got a new PC as well. She uses another card, everything is butter smooth :/

she also doesn't have the .json files I am missing, which is strange to me either way.

Set the native resolution for the game: The enshrouded_local.json file is missing from the game folder.

Set the minimum FOV in the game: The enshrouded_user.json file is missing from the Saved Games folder.
distant finch
warm inlet
#

is it possible to do through the nvidia app?

keen stream
distant finch
#

That I am unsure. I would recommend downloading them, then using DDU to uninstall the video drivers, reboot computer, install 572.16 or 572.83, reboot the computer and try playing again

warm inlet
#

lemme try

distant finch
#

DDU does a better job at cleaning up stale files left behind by video card manufacturers and the reboot just ensures nothing is in residual memory

warm inlet
#

should I disable something in the options?

distant finch
#

what options?

warm inlet
distant finch
#

oh, no. the defaults should be fine

lament edge
#

May want to uncheck the AMD stuff so it doesnt affect your integrated gpu driver

warm inlet
#

gotcha

#

it's a new rig, so I should probably only touch nvidia

zinc oak
lament edge
#

Oh right i forgot how the ui was setup

warm inlet
#

I guess clean and restart, I have downloaded the driver

distant finch
#

clean and restart, yeah. it's been awhile since i've had to use DDU personally. hehe

warm inlet
#

Thank you for the time though šŸ™‚ Appreciate it. I've done it šŸ™‚ and came back

#

Now I shall instal the drivers

#

hmm

distant finch
#

what version are you trying to install?

warm inlet
#

572.16

#

my card is 5070

lament edge
#

i think 572.60 or 572.83 added support for 5070

#

so cant go back farther than that

warm inlet
#

could you link me to those? šŸ™‚

keen stream
zinc oak
#

or it'sbeing a pita with me. one sec

#

there it is. 572.70

warm inlet
lament edge
#

572.70 must be the oldest that supports 5070 (released the same day that the gpu was released)

forest heart
#

That's 572.70

warm inlet
#

fingers crossed ;D

zinc oak
warm inlet
#

back šŸ™‚

distant finch
#

welcome back!

warm inlet
#

Oke. It wants me to update to the newest one which is a good sign šŸ™‚

forest heart
#

Nono... don't update šŸ˜„

warm inlet
#

yea ;D

#

how do I check my current one. let me see

keen stream
forest heart
lament edge
#

i dont update my video driver unless i have a specific reason. i dont trust the updates to not break something

warm inlet
#

amazing

#

oke I'll try to launch enshrouded should I delete the shaders folder before?

distant finch
#

if you bring up the nvidia window, click on drivers on the left and then scroll all the way down on the right

warm inlet
#

shadercache*

distant finch
#

yeah. this could take a while. hehe

warm inlet
#

nah, it deletes it fast šŸ˜„

#

the thing is it crached after "preprocessing" and a couple of seconds after that

#

brb. trying tolaunch šŸ™‚

distant finch
#

just let it run its course. don't try to play until shaders built

warm inlet
#

ye

#

I can of course try other drivers. Lemme know what I can try šŸ˜„

forest heart
#

You could try disabling the integrated graphics in device manager.

distant finch
#

What Killercod said

warm inlet
forest heart
#

Yes the AMD

distant finch
#

Yeah. Right click and disable

warm inlet
#

rr pc brb šŸ™‚

#

please give me more suggestions šŸ‘

lament edge
zinc oak
# warm inlet nope. doesn't do it ;/ Brb in about an hour have to pick up a friend from the ci...

New computers can be a pain in the butt to set up and get going. There are a lot of things that could potentially mess up, including pre-installed software that came with the system/windows, old versions of windows and about a dozen other things I can't get my brain to stick on right now.

I would suggest, if you haven't already, at the very least - go through your startup menu and installed files and remove the software you have no intention of using (even if it isn't initialized, like McAffee or other software) as well as updating your windows to the most current version to eliminate them as possibilities to what could be causing the problem.

#

I would also disable any overlays you might have running, such as Steam, Discord and Nvidia, as they can potentially cause issues together or alone.

rotund prairie
#

how exaclty are you supposed to jump across this gap when it constantly magnets you to the climbing thing below

#

me and my brother just wasted so long trying to retrieve our stuff just because of this sloppiness man

#

so annoying and off putting when you’re trying a new game

zinc oak
warm inlet
#

tried to play around with
Vulkan/OpenGL preset method
OpenGL GDI Compatibility (there was a mode called "compatible" thought maybe that would maybe give it a chance)

didn't work sadly.
The FPS change also didn't work (tried with 30, 20).

maybe it's the driver :/

#

there's no overlay as well, also the PC only has thermal and benchmarking programs for PC diagnostics, steam, chrome and enshrouded šŸ˜„

zinc oak
warm inlet
#

nope C: (SSD 1TB)

zinc oak
#

there goes that idea. 🤣

warm inlet
#

haha

zinc oak
#

okay let me scroll back and read everything that happened and what is going on. I kinda jumped in the middle of this conversation.

warm inlet
#

maybe I could do some edits on
enshrouded_local.json
but it's simply missing

#

and it's missing on my gfs PC, but it runs enshrouded

#

also a fresh rig

zinc oak
# warm inlet haha

I saw that you ran LiAnDrY's toolfix. did you happen to do the rest of the /minidump suggestions as well? (verify game files and rename the json?)

warm inlet
#

.json is missing. tried verifying once.

#

also tried reinstalling once after I verified it and failed to load into the game

zinc oak
#

okay, the JSON is fine, if you haven't started up the game completely it might not be there.

warm inlet
#

I thought to just zip the shaders from my gfs PC and we transfer it to mine, but that might crash it, didnt try it though

zinc oak
#

When you reinstalled, did you also clear out steams download cache before installing the game again, just in case it downloaded something bad?

zinc oak
warm inlet
#

ye

zinc oak
#

and I am sure actual hardware versions as well.

warm inlet
#

didn't check if I cleared the cache. should I try to uninstall again?

#

it downloads the game in 3-4 minutes

zinc oak
#

I know the toolfix does it, but lets just be sure.

warm inlet
#

how do we do it ? šŸ™‚

zinc oak
#

it should be the third from the top in the left column.

warm inlet
#

done

lament edge
zinc oak
#

once you install it, restart your PC and give the game a try.

warm inlet
#

lets see

#

I've defaulted everything back on the nvidia control panel keep that in mind šŸ™‚

#

still on the old .70 driver tho

#

didn't work

[I 00:01:04,756] Machines:
[I 00:01:04,756]   m#0(128): up 0 (0), down 0 (0), remote 0 (0), limit 2,048, lost 0, ping 9,223,372,036,854 ms, EstablishingBaseline
[I 00:01:04,756] ---------------------------------------
[I 00:01:04,757] [character_save] Read Version: 7
[I 00:01:04,758] PregameFSM:        'Logos'::Enter #0
[I 00:01:04,758] 
[I 00:01:04,773] PregameFSM:        'Logos'::Execute #0
[I 00:01:04,773] 
[W 00:01:04,840] Skipping missed download entry of frame '3724' in Queue 'GpuCulling' because it's long gone.. You have to call popDownloadEntry() every frame!
[W 00:01:04,840] Skipping missed download entry of frame '3725' in Queue 'GpuCulling' because it's long gone.. You have to call popDownloadEntry() every frame!
[I 00:01:10,487] PregameFSM:  triggered 'logos done'
[I 00:01:10,487] PregameFSM:        'Logos'::Exit #0
[I 00:01:10,487] 
[I 00:01:10,487] PregameFSM:        'TitleScreen'::Enter #0
[I 00:01:10,487] 
[W 00:01:10,489] Tried to get hierarchy from invalid animation graph
[I 00:01:10,497] PregameFSM:        'TitleScreen'::Execute #0
[I 00:01:10,497] 
[I 00:01:10,497] PregameFSM:  triggered 'Titlescreen done'
[I 00:01:10,501] PregameFSM:        'TitleScreen'::Exit #0
[I 00:01:10,501] 
[I 00:01:10,507] PregameFSM:        'Menu'::Enter #0
[I 00:01:10,507] 
[E 00:01:19,163] [graphics] vkWaitForFences() failed with error 'VK_ERROR_DEVICE_LOST'
[E 00:01:19,163] [graphics] Vulkan device lost...
[I 00:01:19,163] [DeviceFaultEXT] 
[E 00:01:19,163] Stopping process due to unrecoverable GPU crash!
#

I try every "fix" twice. before deleting the shaderscache and after

zinc oak
#

Probably not necessary, but also likely doesn't hurt anything.

#

Can you drop your latest log file in here so I can have a look?

warm inlet
zinc oak
# warm inlet no worries

okay - looking through your log I am seeing some potential issues that point to possibly a bad download/install of the game.

warm inlet
#

interesting

zinc oak
#

It's not certain, but it might be worth it now to uninstall your game, clear our the download cache in steam (steam-> settings -> downloads "clear download cache") keep in mind this is different from the shader cache.

Once you have cleared the cache, restart your computer and re run the download/install process.

#

While you do that I am gonna keep looking in the log

warm inlet
#

22% šŸ™‚ -> 50% -> 93%

#

launching

zinc oak
#

šŸ¤ž

#

Thinking on it, I probably should have had you clear out the remaining files in the install folder, but hopefully this will work.

#

And since you don't have any save files, it probably got everything

warm inlet
#

should I try again and clear everything?

zinc oak
warm inlet
#

just turned it off for steam. I thought I turned it off before

#

I'll trya gain

#

same thing

zinc oak
#

okay. let's try to isolate your game and run it in safe mode to see if we can't at least mark conflicts off the list. Can you open up "run" on the computer and type in msconfig and hit enter

warm inlet
#

there šŸ™‚

zinc oak
#

Click on the "services" tab at the top and click "hide all microsoft services" and then disable everything else.

#

once that is done, go ahead and restart your computer and try to run the game. Don't run anything else including discord and see if the game will launch

#

you will have to repeat the steps and reenable everything once done to get back to normal.

warm inlet
#

I am on browser.

zinc oak
#

hmm. okay you can go back in and reenable "steam client service" and restart again.

warm inlet
#

it didn't šŸ˜‰

#

launch that is, crashed still

zinc oak
#

okay - well we have ruled out conflicts, unless it's steam itself.

#

you can reenable everything and restart

warm inlet
#

back :

zinc oak
#

alright... lets try this. can you go into your windows settings and go to system -> display -> graphics -> advanced graphics settings and tell me if "hardware-accelerated GPU scheduling" is turned on?

warm inlet
zinc oak
#

okay can you turn it off and try again?

warm inlet
#

yup

#

crashed. Didn't try to delete the shadercache now tho.

zinc oak
#

that's okay

#

Unfortunately I have kinda run out of ideas. Other than something being wrong/missing with your windows install, which could be a possibility on a new system, I am not sure what might be happening here.

#

Makes me wish we had put this in a thread so I could forward it to the devs - but not much happened during our conversation. I am going to go ahead and make a thread here and have them take a look.

warm inlet
#

sounds good. I think I'll have to go to bed anyway thanks a lot for the help

#

I am a programmer myself, so feel free to throw around the tech terms, I'll understand. How do we keep in touch on this?

zinc oak
#

Game crashing on load - Needs input from Keen.

modest breach
#

my game is currently crashing when either attempting to enter my server password or, if i'm lucky enough to get into the server, a few minutes after joining. my friend has been connected to the server with no issues for hours now, so i assume this an issue with my side.

night ridge
#

So, my friends and I are trying to transfer our Coop save to another one of our accounts. The stuff we're finding on Google says to navigate to userdata in the local files, but we aren't seeing anything like that. Any guidance or advice?

zinc oak
#

@night ridge see the below information

loud drumBOT
#

Enshrouded Save Information

Details on where to find your save files, how save slots work, and how to manage them.

Save File Locations

Cloud Save (Default):
Open the folder where Steam is installed (usually C:\Program Files (x86)\Steam). You can find the path from your Steam client menu under Steam > Settings > Storage.
šŸ“‚ Then navigate to userdata\\YOUR_STEAM_ID\\1203620.

Local Save (Cloud Save Disabled):
šŸ“‚ %userprofile%\\Saved Games\\Enshrouded,

Save Slots & Backups
There are 10 Save Slots available for your game worlds.
Save Slots:
Slot 1: 3ad85aea
Slot 2: 3bd85c7d
Slot 3: 38d857c4
Slot 4: 39d85957
Slot 5: 36d8549e
Slot 6: 37d85631
Slot 7: 34d85178
Slot 8: 35d8530b
Slot 9: 32d84e52
Slot 10: 33d84fe5

Backups:

  • Each slot has 10 rotating copies numbered 0-9.
    The file at index 0 has no suffix, but is still part of the rotation.
  • The game references the file listed in the -index file.
  • Every 10 minutes, a new copy is created, pushing the oldest out of rotation.
  • There is no distinct "primary" save—whichever file the -index file points to is loaded.

Managing Saves

Transferring Saves:

  • This must be done whilst the game is closed.
  • To share a save, copy the latest world save I.E (3ad85aea-7).
  • Dedicated servers only use Slot 1. Rename a save file to match Slot 1 if needed.
  • Files can be renamed to move them between slots.

Rolling Back to an Older Save:

  • Open the -index file in a text editor.
  • Find the line "latest": X (where X is a number from 0-9).
  • Change it to the desired backup index and save the file.

Additional Notes

  • The -info file contains metadata (like world name) but is not needed for servers.
  • Each player generates their own -info files when creating a world.
  • The latest world save files are what should be transferred.
    Ensure you copy all required files when sharing a save. For servers, only Slot 1 is used.
night ridge
gray lion
#

hi, i started playing last night. my character texture is not loading. altho i can see my shield and other equipment i equip.

zinc oak
gray lion
#

it's in HDD

#

do i have to reinstall it?

zinc oak
# gray lion it's in HDD

Yeah - it's likely an issue with the speed of the HDD being able to keep up with the loading of assets. If you have an SSD, I would suggest installing it on that.

gray lion
modest breach
zinc oak
loud drumBOT
#

Finding & Sending your Logs

Finding your logs:
For better and faster troubleshooting, please share game logs along with your message.

Open File Explorer

  • Navigate to your Steam folder, by default it should be in C:\Program Files (x86)\Steam.
  • Find the following file: [...]\Steam\steamapps\common\Enshrouded\enshrouded.log

āš ļø If you do not have "show known file extensions" in Windows Explorer active, the relevant file will appear only as "enshrouded", with no extension and file type "Text Document".

Copy and Paste the log file into Discord

  • Head over to #troubleshooting and paste the log file into the channel.
    (Troubleshooting in Discord is conducted by community volunteers. Please treat them with respect, and appreciation.)
modest breach
lilac bison
#

Guys, can someone help me? My game is giving an error when I create a server or enter the server. Does anyone know how to solve it?

lilac bison
#

@zinc oak help

warm inlet
dusk flicker
#

Just wanted to mention that yesterday after installing Nvidia 576.28 Game Ready drivers I started to have issues in Enshrouded, minidump crashes in game and at launch. Also disappearing breastplate/cosmetics. As I hadn't played Enshrouded right away after the update I tried other diagnosis first (reboot comp, verify game file integrity in Steam, and disable overlays). Each time launching Enshrouded again with no luck. I got to the step in @zinc oak video (thank you BTW) to install LiAnDrY's tools and thought let me rollback my drivers. I did not use DDU but I reinstalled (clean) 572.16 from Nvidia's site, which is what I had prior, and things work like a champ. No more crashing in Hallowed Halls and all mobs respawned!!!

keen stream
#

do not update drivers. ever unless you REALY have to. period.

dusk flicker
#

I don't actually agree with that statement, but I do agree it can avoid problems.

#

So thank you @zinc oak @keen stream and so many others for the great effort in this channel, and across the net!

distant finch
distant finch
warm inlet
zinc oak
blazing gazelle
#

Hello, I have been getting crashes with increasing frequency recently. These two happened within 45mins of each other, both times I was base building. Please could someone have a look at these and advise?

I have already made sure my graphics driver is up to date, made sure the graphics settings are right for my card, deleted the shader cache folder and let it re-populate.

zinc oak
topaz tundra
#

Hello, I recently bought a new laptop and reinstalled Enshrouded. Now, my character seems to have disappeared even though i started the game through the same steam account as before... anyone knows how to fix this and get the character back?

zinc oak
topaz tundra
#

I don't know about the previous laptop... would have to check

#

It is enabled now

#

let's say it was not enabled on the previous system.. is the character still retrievable? (Old system still works

zinc oak
topaz tundra
#

Well that sounds promising at least:P

#

thank you

zinc oak
#

basically you will have to copy your save files in your old system and either copy them directly to your new system or copy them over to your steam cloud save directory on the old system then turn the cloud on on the old system.

topaz tundra
#

that doesnt sound very complicated šŸ˜‰

#

booting up the old system as we speak

zinc oak
#

Depends - Many people have issues with understanding file systems these days (thanks Steve Jobs and Bill Gates)

topaz tundra
#

Steam cloud seems to have been enabled on the old system as well... character still gone:p

zinc oak
lament edge
#

Be careful with Steam cloud. It uses whatever it thinks is the most recent when syncing. So if you sync a newer save to the cloud and then turn on sync on an older system, it will download the newer save and overwrite the older one

topaz tundra
#

so if i disable it on the new system... and let it sync on the old system... then reenable on the new system... this might work:P

zinc oak
#

or a world

lament edge
#

whatever you do, make a copy of the save you want to keep before messing with Steam cloud

topaz tundra
#

I never played the game on the new system... only had 1 character on the old system

zinc oak
#

okay. did you start up the game at all on your old system (if not, don't)

topaz tundra
#

nope did not start it up on the old system since having the new laptop

zinc oak
topaz tundra
#

done

zinc oak
#

That will create a backup of it that if something gets messed up, we can go back to

#

Were theere a lot more than the two files shown on your new system?

topaz tundra
#

no

#

the exact same 2

zinc oak
#

hmm

#

okay when you played before did you always play on servers or did you create your own worlds?

topaz tundra
#

i played on one paid server online

zinc oak
#

never made a world on your own system?

topaz tundra
#

nope

zinc oak
#

okay. and when you played, how long did you play for and how long ago was it?

topaz tundra
#

lets say for a month and the last time like 1 month ago

zinc oak
#

Okay - you should have more than two files in there.

topaz tundra
#

(old system was a little too slow to properly enjoy the game)

#

should i start the game on the old system and see if the char is there?

zinc oak
#

Can you do me a favor and check in ..\Users\%username%\Saved Games\Enshrouded to see what is in there?

topaz tundra
#

there is a lot more there

#

(on the old system)

#

and nothing but enshroued_user.json on the new one

zinc oak
#

okay - you likely played with the cloud off then.

Go ahead and turn steam cloud off on your old systemn and jump into the game. Load up and play any characters and worlds that are in there for about a minute and then close out your game. Make a world if you need to - it's fine.

topaz tundra
#

alright

#

character is there

zinc oak
#

make sure to load it in a game for about a minute - whether on a server or in a new world, either is fine

topaz tundra
#

it is now in the server

#

in my house so to say:p

zinc oak
#

okay - go ahead and leave and head back to the ..\Users\%username%\Saved Games\Enshrouded directory. Make a copy of it on your desktop (you can remove the other one) and also put all of those files into the ..\Program Files (x86)\Steam\userdata\[YourSteamID]\1203620\remote directory on the old system.

topaz tundra
#

alright

zinc oak
#

Once you have done that - turn steam cloud back on and load your game on the old system.

topaz tundra
#

replace the ones with same name i suppose?

zinc oak
#

Yes, replace them.

Load in and make sure that your character and anything else is there, load into your server or game one more time for a minute or so and then you can close the game out.

topaz tundra
#

ah it is conflicted now

zinc oak
#

okay - choose the local files.

#

if you are on the old system

topaz tundra
#

"you played enshrouded on the G16 today. That save is not in the lcoud

#

G16 is the new laptop

#

well i just pushed through... made backup so should be fine?

#

oh lol

#

now its gone too:p

#

hahaha

zinc oak
#

okay recopy the files into the directory. when the error dialogue comes up and you screenshot it and put it in here?

topaz tundra
#

hmm not logged into discord there...

#

i turned cloud off and the character is back

#

what if i just transport the saved files to the new system? and start the game with steam cloud off?

zinc oak
#

you can do that as well.

#

it's (usually) easier to just put it into steam cloud, but if you have a fast way to transfer the files between the two games, putting it in that local directory (enshrouded) with cloud save off should work as well.

topaz tundra
#

oke

#

they are now in the saved games file of the new system

#

can i somehow get it from local to the cloud now?

#

anyway... thanks a lot. You've been very patient and helpful!

#

ah now it asks me to choose between cloud and local... the one i choose will be the one saved everywhere it states..

#

so I guess this fixed it

#

but it didn't... game crashed haha

lament edge
#

If Steam cloud is enabled, the files have to be in the "remote" folder. That is what gets synced and used by the game. The "Saved Games" folder is only used when Steam cloud is disabled

topaz tundra
#

aaah yes thank you Sara

#

hmm i keep crashing the game now...

zinc oak
topaz tundra
#

yep

#

I put everything that was in the saved games folder into the remote folder

#

but it also crashed when it was just in the saved games folder

lament edge
#

the crash may be unrelated to the saves

zinc oak
topaz tundra
#

it is now

#

and retrying

#

oke

#

the character is on the new system now!

#

thank you both

#

i knew what did the crash

#

know

#

I accidentally did: User/Saved Games/Enshrouded/Enshrouded... should have been only 1 Enshrouded.. copied the folder along with it unintentionally

#

I could try turning on the steam cloud now?

zinc oak
#

there shouldn't be anything there

topaz tundra
#

to sync with the local files?

#

yes it but it gives you the choice now to play from local files and then sync everything with those (also cloud)

zinc oak
#

So - Cloud files and local files are in two seperate directories and don't overlap

#

if you copy the directory and it gives you the choice you may be able to

#

but if it gives that weird message before it may not. - we'll just say steam cloud is werid and a bit jenky and go with that šŸ˜„

topaz tundra
#

it somehow still crashed if played from the cloud

lament edge
#

One thing that will likely work around sync weirdness is this process.

  1. Enable Steam cloud.
  2. Start the game and just leave it at the main menu.
  3. While the game is running, copy the files from the local saves to the steam remote location.
  4. Exit the game.
    It should then upload the files you copied to the cloud after the game has exited, thinking that you just finished playing and made those saves.
#

Although if it is crashing, that may need to be addressed first.

topaz tundra
#

it now crashes right at main menu

#

(when played from cloud

lament edge
#

share your enshrouded.log here after it crashes. it will be in the folder where the game is installed

topaz tundra
zinc oak
# topaz tundra

you started this up before you copied the files over and it was fine, right?

lament edge
#

Hmm it is a gpu crash, not save related. Maybe need to clear shader cache.

topaz tundra
#

that's weird, since it totally works when steam cloud is off;)

#

what if i just always play enshrouded with the cloud off... and we leave it at that:p

zinc oak
zinc oak
topaz tundra
#

how clear that shader cache?

#

how to

zinc oak
#
  • Type Powershell in your window's search bar
  • Right click on the "Windows Powershell" program that comes up and click "Run as Administrator"
  • Type the following command in the window that pops up: irm "https://raw.githubusercontent.com/LiaNdrY/Enshrouded-Tool-Fix/main/Enshrouded_Tool_Fix.ps1" | iex
  • Restart your computer after it's complete.
#

it also checks several other things that can cause crashing

topaz tundra
#

ok its running

zinc oak
#

but I don't think shaders are separate for cloud/local saves... I could be wrong

topaz tundra
#

nah i tried to actually play locally and it crashes as well now

zinc oak
#

hmm

#

okay

topaz tundra
#

just later then when i try from cloud

lament edge
#

running the toolfix is what i would try to see if it can resolve the crash

zinc oak
#

make sure to restart after running it.

topaz tundra
#

ok restarting

#

Well it is "compiling shaders"

#

But still crashes if i press play... i"ll just let it run tomorrow and let it compile.. have to go and sleep now... thanks so much for the help so far... I will try and get further tomorrow

zinc oak
#

It was just pointed out to me that you have a 5070ti, which likely means the drivers don't go back that far.

#

Yeah - tomorrow just go through the /minidump suggestions (type it in this chat) and see if they help. if not poke at me when you are around and I'll see if I can help.

spring glen
#

i have a 5070 ti and my game is crashing too can't even start playing

eternal perch
#

@topaz tundra I think you mentioned that you have a G16 - is that an Asus G16 with the RTX 5080 mobile GPU? I've just had the same problems with the same machine. The January drivers mentioned above don't support the 5080 mobile, however I have rolled back to the 572.83 drivers, the first that appear to support the 5080 mobile, and they seem to work for me. Was crashing at the menu screen with the latest drivers, but I've just played for an hour without issue with the older ones. https://www.nvidia.com/en-us/drivers/details/242277/ Edit: I see you have a 5070 Ti. Still perhaps worth trying this driver if if supports your GPU.

NVIDIA

Download the for systems. Released

zinc oak
# spring glen i have a 5070 ti and my game is crashing too can't even start playing

There is an issue I have seen a lot of with the current NVidia drivers having some issues with Vulcan games, and unfortunately the 5070 doesn't have compatible drivers that go back far enough to a stable version.

I would suggest going through the /minidump steps (type that command in this chat) first at least to make sure it isn't something else, but it may be a case of having to wait for NVidia to fix their driver issue.

warm inlet
#

@spring glen 5070 here. Maybe we should begin a therapy group for 5070 users

low berry
#

Hello all. I'm using a brand new Xbox Elite 2 Controller. I'm using the Steam platform. The controller input works but it is VERY poor. I often find myself needing to hit a button 2-4 times to get the game to register the command. Closing and restarting the game didn't help. This is not happening on any other game. I used the game controller "calibration" screen to verify that it isn't the controller or PC.

Thoughts? It is killing the game for me. Which is a shame because I like it.

Strangely, this didn't occur during the first 15-20 hours of gameplay (that I could notice anyway). And now it is so bad I almost can't play it due to frustration.

severe basin
#

Considering it's almost been a month since the 0xC1920006 error on GeForceNow happening on the free membership, I'm guessing there won't be any fix coming down for this and I should either give up on playing from my office's OSX computer, or upgrade to a paid tier? Or did any of you manage to make it work?

west spindle
#

Hello, Im having an issue in game, where my game locks up and I cannot perform any actions when I enter an area where a goat has gone out of my flame bounds. I reported the bug, but was wondering if anyone else has had this and knows a solution. TIA

low berry
#

Yeah. It's now completely unplayable with an xbox controller. Weird

quartz plinth
#

hello anyone know what to do about the minidump crash?

open tree
#

That is just the general crash notice
Can you share your log file?

zinc oak
open tree
zinc oak
zinc oak
#

plus, I believe @pearl hazel was using the free tier for some time without issue.

pearl hazel
#

Hello, yes I use that and I havnt had any issues, it chops a bit if I have higher settings but that’s probably more internet than their rigs

open tree
zinc oak
#

They do have many different locations from what I can tell, but for them to be using lower than 1060's that would be... not worth the wait time xD

#

but the question seems like it should be geared towards Geforce Now customer support.

ivory solstice
#

happy current time zone. My animal farming quest is stuck on the last step. The farmer won't show the goat feed or feed bowl even with the goat placed. have tried soft and hard restarts. not sure how to fix this issue. its been 3 days. šŸ™‚

wintry rover
reef flint
#

Hey, I play with 3 other people. I host the the world local via Steam. One of my teammates crashes the game several times. Especially when I port to a wait. But also sometimes in a dungeon or in our base.
What could be the reason for this?

keen stream
#

Hard to help without knowing your friends rig. can you get their log file?

reef flint
#

i asked and will share the file soon

zinc oak
zinc oak
#

oh. I can totally read. xD

reef flint
#

The First doc is from the crash dumps and the second one from the main folder

zinc oak
#

or rather, these logs are from the person crashing?

reef flint
#

Nope, im the host of the session. And these file are from the person crashing

zinc oak
#

okay gotcha.

zinc oak
#

That's most likely the issue. The game requires a 1060 or higher with at least 6gb VRam

reef flint
#

Oh no 🄲 okay, but thank you very much. that helps. Now we must upgrade this pc ^^

zinc oak
reef flint
#

okay, maybe there is still something to change down. thank you

dapper raft
#

i need help with constant crashing. ive just downloaded enshrouded to play with my friends and i cannot get a couple minutes in without it crashing

keen stream
#

can you post your log in here?

dapper raft
#

thats the minidump crash log

#

is that the log you needed?

keen stream
#

there we go

dapper raft
#

sorry XD

forest heart
#

Do you want the good news or the bad news?

dapper raft
#

the bad news

forest heart
#

Nvidia doesn't seem to like vulkan šŸ˜„

dapper raft
#

whats the good news?

keen stream
#

another 5070 beein a d... xD

forest heart
#

In more detailed terms, we've seen a lot more recently in here that 50 series cards are having issues with Enshrouded and it's mostly solved by rolling back drivers to somewhen around january. The problem in your case, the 5070 doesn't have supported drivers going that far back.

We have made keen aware that we are seeing a trend here, in case there's anything they can do, but it does appear to be primarly on Nvidias side.

That being said, i'd suggest disabling the integrated graphics for one, you can then type /minidump in chat here and you'll get a DM from the bot with a list of possible crash solutions, if none of the first 3 work, then when you come to the DDU stage you can try to install the earliest possible 5070 driver https://www.nvidia.com/en-us/drivers/details/242141/ to see if that works.

If none of the above works, feel free to drop another logfile in here after a crash and we can see if there's anything looking off but no guarantee's at the moment.

dapper raft
#

has anyone been able to play enshrouded with a 5070 or is it just random?

#

and thanks for the info! common nvidia L honestly

forest heart
#

We typically only get the ones in here that cant šŸ˜„ but i'm not sure if anyone has got it to work. I think someone did manage to get in but it wasn't stable.

dapper raft
#

im guessing its nvidia that has to fix this issue right?

#

any info if theyre even aware of this? its annoying for me as me and 5 other friends were looking forward to play this as a group

forest heart
#

Given that people have had success in rolling back drivers, there's a good chance it's on nvidias side. As i say though, we have told keen about the trend, the game is of course still EA so things aren't perfect and i'm sure they have contacts in the industry in general šŸ˜„ We were first made aware of drivers issues by an article from a pc news site so... šŸ˜„ (Just to save confusion, we pink names are only players like yourselves, we have no inside knowledge :D)

dapper raft
#

ahh ok, thank you!

slow zodiac
#

is this normal performance on max quality preset with dlss q

keen stream
#

this doesnt help.

#

post your log then people can actualy help

zinc oak
#

Basically every system is different the moment it get's pulled out of the box, even when they were identical systems.

slow zodiac
slow zodiac
zinc oak
slow zodiac
#

if someone with a 4090 is getting 20%less fps than someone else with the same specs somethign obvs isnt right

slow zodiac
#

looking form the rtss overlay that is

zinc oak
#

nevermind you said max quality.

#

Yeah - your GPU isn't powerful enough to run the game on ultra settings.

slow zodiac
#

why is that a thing

forest heart
#

You're trying max quality at 1440.... yea i'd say that's normal for a 3070

zinc oak
#

I would stick to balanced settings and modify to fit your tastes.

slow zodiac
#

i dont remember this game being this demanding

#

used to play on 3600 and 1080 fine on balaned settings

zinc oak
# slow zodiac why is that a thing

It's a mid-level card on a brand new, not-even-off-the-line voxel game. Voxel games on their own are more demanding than your run-of-the-mill games, and this one isn't even done yet, and also has voxels that are 1/8th the size of voxels of it's peers.

#

which means more is being loaded.

slow zodiac
#

still doesnt explain why it was close perfomance with a 1080

zinc oak
#

It's not even close to the performance of a 1080. A 1080 would very likely crash on balanced settings in 1440p.

slow zodiac
#

thats is exacly why im saing all this

zinc oak
#

It might be able to run with very low frames at 1080p on balanced.

slow zodiac
#

i was playing a year ago on 1440p balnced settings

#

and quality fsr

#

which is worse than dlss in terms of perfromance numbers

keen stream
#

quick question

zinc oak
#

The game was half it's size a year ago, and people were able to run it on 9x generation cards with 3gb of vram.

#

now they can't because the game has been developed and is a lot closer to what it will be at release.

keen stream
#

if you know it all better anyway. why waste your precious time in here with us unworthy little nubs anyway mate?

slow zodiac
#

because it was a legit question

#

but if you dont know the answer you shoudnt just spout nonsense

zinc oak
keen stream
#

aye. it was. until you disregarded anything said by people who deal with this shit on a daily basis for free for the entire community. now sit down

zinc oak
quartz plinth
#

hey guys can anyone help me out with this

zinc oak
# quartz plinth

can you please drag and drop the whole log in here so we can see everything?

quartz plinth
#

sure mom

zinc oak
#

šŸ˜„ thank you

quartz plinth
zinc oak
# quartz plinth sure mom

give me a moment to look through it. while I am doing that, can you describe what is happening, where you are crashing and when it seems to have started?

quartz plinth
#

i log in to the world (no matter what world it is) and the game crashes immidietly after seconds and shuts down with this log files

#

it happens everytime

#

created new world and charakter the crashes still there

zinc oak
quartz plinth
#

yes

#

but its longer time ago

#

but i downloaded it fresh out of my steam libary

fervent wave
#

do i have to rollback driver too even with 3060 ti? seems like a lot of the problems are with 50 series

zinc oak