#troubleshooting

1 messages ยท Page 97 of 1

opal aspen
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Still not good. I will be back tomorrow.

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I am exhausted from this tonight.

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Even with settings on performance. Still struggling.

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Thereโ€™s like a whole second delay in response. What could that be?

jolly zephyr
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Yeah, it just gets stuck on preprocessing now... I think imma just request a refund.

zinc oak
jolly zephyr
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Yeah, I already did all that. Watched every YouTube video too.

zinc oak
jolly zephyr
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Uhh, no?

zinc oak
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(not sure if that effects it)

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I believe with steam it downloads a preprocessed shader pack outside the loading, but it may have an effect on the preprocessing in game

jolly zephyr
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I even took apart my computer to see if the m.2 was seated right because I randomly started having a disk write error when I tried to uninstall and re download

zinc oak
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if you have bad sectors and the game keeps trying to write to them while preprocessing, that would be an outcome.

jolly zephyr
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I did a while back, the disk is less than a year old

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And by a while back it was less than two months ago

zinc oak
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Were you getting disk write errors then too?

jolly zephyr
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Once yes

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But I never used a screw to put down the ssd, I just used the plate that went over it, but I got it screwed down now.

zinc oak
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you might want to try something other than chkdsk then. It's a pattern of behavior of your drive, and not a good one.

jolly zephyr
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Wait...

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I forgot to take of the launch option

zinc oak
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what launch option?

jolly zephyr
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A video said to try dx11

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If not -dx12

zinc oak
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Those videos are the bane of my existence. lol. It's why I made my own. The game doesn't even use DirectX

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Also turn off compatibility mode if you did that too.

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and you can uninstall visual C++... and all the other crap people said to install ๐Ÿคฃ

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Those are basically recycled fixes for other games.

jolly zephyr
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I didn't install visual c

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But I think i turned on compatability

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How do I turn off steam preshaders?

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Nope, no compatability is on

zinc oak
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steam settings > downloads near the bottom

jolly zephyr
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OK let me reset my pc rq

zinc oak
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Sorry... lol. Those videos have made a few troubleshooting sessions more complicated than they needed to be, if you can't tell.

jolly zephyr
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Yeah, is why I completely understand installed and deleted after every "fix"

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And no need to apologize

zinc oak
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and because they are so old and "viewed more" YT recommends them first.

jolly zephyr
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I even went on reddit

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T-T

zinc oak
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Yeah - I saw after you had already come in here. lol

jolly zephyr
zinc oak
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it probably won't work, but it's worth a shot

jolly zephyr
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OK it launched right away.

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Let's try to load in

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There's a few times where I managed to get past the preprocessing but when I tried to load my save, it just got stuck at the loading screen.

jolly zephyr
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Nope, I restarted my pc again and started again and it's back to preprocessing

zinc oak
jolly zephyr
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Should I wait and see if the preprocessing finishes?

zinc oak
jolly zephyr
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Okeyy

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When I tried the command in terminal it said that Vulkan wasn't up to date. It said I was on 3. Something.

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And the new one was 4. Something

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Amd said update my driver

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But my driver is up to date

zinc oak
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Vulkan isn't your drivers, those are different.

jolly zephyr
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Should I try to update Vulkan?

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I don't think I ever messed with that

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I vaguely remember doing something with it when I use to play pokemon on an emulator

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I think the emulator has their own build in vulkan thing

zinc oak
jolly zephyr
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You did not

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It's been about 10 minutes

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Imma try that

fossil knoll
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hello there ... i have been playing now more than 30 hours and i'm lvl 25 and i didn't get the Medium Backpack or large one from hunter quests

zinc oak
jolly zephyr
jolly zephyr
fossil knoll
zinc oak
jolly zephyr
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OK, after installing vulkan, it's launching every time to the main manu

zinc oak
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Yeah your version was pretty old

jolly zephyr
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It's working again!!

zinc oak
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๐Ÿ˜„ Even if it continues to work, I would check out that drive with something better than chkdsk just to be sure you don't have a bad sector. Those errors aren't good to see.

jolly zephyr
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Imma try to see how it being screwed down works. If not I'll check it again.

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I think I used crystal disk info last time and it said it was good

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But I'll check again

crisp sun
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nemesis

opal aspen
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Iโ€™m going on a 26 hour flight later today. Iโ€™d love to get some kind of improvement if possible.

harsh solstice
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Can anyone help me ? I have big Problems with the Game. The Support dont answer me. Many Times on a random Moment in the Game my whole PC Freeze and makes a hard reset. I have no idea what i can do against that. PLS Help ๐Ÿ˜ฆ

zinc oak
zinc oak
harsh solstice
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How can i use the enshrouded tool fix ? i downloaded ist but i only can open it in editor ?

zinc oak
harsh solstice
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okay it asks me to disable gameDVR. Yes or no ?

zinc oak
harsh solstice
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Okay thank you its done. Now im going to do the next steps

zinc oak
harsh solstice
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okay allright thank you

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now i got a endless loading screen while starting. In the under right corner showd enshrouded Preprocessing and endless loading

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nvm its done XD

opal aspen
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And poor frame rate

zinc oak
# opal aspen Ya. Thatโ€™s correct. Itโ€™s still very sluggish. A second delay in response time to...

Would you please drag and drop a copy of your log file into this chat?

You can access the log file by opening up your Steam library and right clicking on "Enshrouded" in the list. Click on "Properties" and then "Installed Files" in the main box, click "Browse" and this will open up your game folder.

The file you are looking for is named "Enshrouded.log" or could also just look like a text file named "Enshrouded" if you have file extensions turned off.

opal aspen
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Tricky as discord is on my phone

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Let me see. I might have to email it to myself

zinc oak
# opal aspen Tricky as discord is on my phone

Ah. The issue is that your GPU doesn't have the required VRAM to run the game. the NVIDIA GeForce RTX 3050 Laptop GPU only came with 4gb vram and the game needs 6. You can try turning your texture resolution down to minimum and decreasing your games resolution, but it will only do so much, and it's possible that any new update could stop you from playing the game entirely.

opal aspen
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Well damn

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So I did just waste my money lol

zinc oak
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There are other options, such as using geforce now or another cloud gaming platform, however you would need a good and stable internet connection to use it.

opal aspen
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Well thatโ€™s started my day off horribly ๐Ÿ˜ฉ

zinc oak
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Steam will allow you to return the game if it doesn't work on your system, as long as you haven't played it a ton.

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but they generally are forgiving of the 2-hour limit

opal aspen
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Not played it at all. Still in the first room.

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Thank you for your help. Much appreciated. Any guidance on a minimum spec laptop would be grateful if you can?! If not, thank you all the same. Appreciate your time.

zinc oak
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I don't know too much about laptops, but I know it's difficult to find them with a decent amount of vram due to a lack of space

opal aspen
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Ok. Thank you.

buoyant grotto
# opal aspen Ok. Thank you.

The two laptops I have in the household - both have 8GB of dedicated VRAM - one has a 3070 and the other a 4070 mobile GPU. They are out there but do tend to be on the more expensive side of the spectrum. I'm in the UK and both laptops were north of ยฃ1000. Both also came with 16GB of system RAM in addition to the VRAM and was not shared between the two.

opal aspen
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Thanks. I am gonna sell this one and get something better. A grand is about my limit though. I donโ€™t game enough to warrant spending more.

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But Iโ€™ll probably get a used machine.

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If you could DM me the models you have Iโ€™d greatly appreciate that?! @buoyant grotto

buoyant grotto
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That's ok. One of them is now out of production due to its age, so I won't bother with that one. I'll send the details of the other.

opal aspen
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Thank you. Appreciate it.

buoyant grotto
# opal aspen Thank you. Appreciate it.

Details of both sent. I have sent the details of the 3070, mainly for comparison. Good luck with your search. I've already upgraded my laptop quite a bit, added RAM, and NVME above the base line.... I'm just an inveterate tinkerer!

opal aspen
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Thanks man. Iโ€™ll take a look.

modern ocean
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I can't seem to get past the initial cut scene. It goes black, then nothing. I've reinstalled, checked graphics card and drivers. Tried Steam in admin mode. Any ideas?

restive forge
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Uhm, quick question. I haven't played for some months at least, so I don't know when it was implemented..
There seems to be something like adaptive exposure or eye adaptation now and it really gets in the way with base building. It darkens down everything around me when I change my view angle and accidentally look at the sun, making it hard/impossible to see the block I'm trying to place. This is really no fun at all and I was so happy about the recent update...

Any way to switch that off? or at least does someone know the settings needed to at least make it visually disappear without the game looking plastic? :/ I'm kinda desperate, I'll even take ini tweaks if there is any

frail locust
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hmm in one of my saves recently i found that.. issue with save or game is missing model for one of props on map ?

zinc oak
opal aspen
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Steam refunded me. ๐Ÿ‘๐Ÿฝ

zinc oak
zinc oak
opal aspen
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I think I found a machine. Is it OK to post the spec here to see if itโ€™ll run the game smoothly?

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Sorry for all the questions. Iโ€™m getting on a 26 hour flight in a few hours so trying to sort stuff out before I leave.

zinc oak
opal aspen
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Ok.

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Elimna RTX-4060, 2TB storage, 32GB Ram, Ryzen7 7735HS

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I am so out the loop with PC specs now. It moves so fast.

zinc oak
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I have never heard of Elimna

opal aspen
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I think thatโ€™s the company that put it together

zinc oak
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The specs themselves are more than capable of handling the game. Though on the lower tier of the 40x series that specific GPU has 8gb VRAM, which is capable of running the game.

I can't speak for PC Specialist - the apparent manufacturer, as I don't know anything about them.

It also has an integrated GPU, though, which has been known to cause issues with gaming on laptops, but if you can get them to configure the laptop not to use the GPU or disable it, you shouldn't have problems. I say "shouldn't" because nothing is guaranteed when you have convinced magic crystals to display games for you. ๐Ÿ˜„

opal aspen
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lol. Ok. I understand. Thank you.

astral marten
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is keen ever going to do anything about the mini dump crash none of the step in here work

zinc oak
astral marten
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so no then got it

zinc oak
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It's not something they can do anything about without going to every person's house and literally fixing their setup. ๐Ÿคฃ

IIRC, Your issue is with your computer not recognizing the right GPU.

astral marten
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why only with this game?

zinc oak
astral marten
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says missing the enshrouded_local.json file where can i get that ?

zinc oak
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That json is created when you start up the game. Since you have not successfully started the game, you don't have one. It's your settings file.

wild moss
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Since last update my mouse freezes from time to time, the FPS and everything runs normal, it's just that my mouse doesnt work for 1 or 2 seconds, anyone else had this experience?

astral marten
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not trying to be a butt hole or mean just want to play my fav game

zinc oak
zinc oak
astral marten
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yeah just laggy for some reason dont have a potato for a pc running a 4070

wild moss
zinc oak
zinc oak
wild moss
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wireless

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but off screen it works fine (when I alt-tab)

zinc oak
# wild moss wireless

They can be a bit dodgy in games, especially if the dongle is obstructed. My husband had a similar issue in a couple games because he put the dongle in the back of his system. Worked fine in windows, but not so much with those couple of games.

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You can try moving the dongle to a USB port up front. I would also update the drivers.

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Also try verifying your game files as well.
And check your resource load. An overloaded CPU or GPU could cause the issue as well.

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Sorry about the info dump - lol - heading to bed before the sun comes up and wanted to get as much as I could think of before heading out

opaque robin
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Hello, I want to troubleshoot here (apart from the server moving problem) since the last update my game has gone completely unstable, previously it was working just fine in 60FPS, but after the newest update I get those lag spikes where my screen basically freezes for 1s and the character just keeps running straight. Any idea what might cause it? The PC is not the newest one for sure - GTX 1060, but it used to really work fine.

buoyant grotto
# zinc oak Probably something to do with it trying to do a hybrid graphics setup. Unfortuna...

Just to add here - I have two laptops, both of which are hybrid systems. Neither of them have any issues switching between the APU graphics and the dedicated graphics, and will run Enshrouded without any problems, maybe a bit slower than my desktop rig. One is a 3070 and the other is a 4070. It may help that I regularly update the drivers on both of them to have the most up to date drivers from both AMD for the APU and Nvidia for the dedicated GPU side. I have had no need to disable the APU graphics on either of them.

zinc oak
zinc oak
opaque robin
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The weird thing is the drop in the performance since the patch

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I let it do the shaders as well of course

buoyant grotto
# zinc oak Their system refuses to load the right GPU.

I understand that - and that's why I added the information regarding keeping the driver sets updated for BOTH sets of graphics - APU & GPU. I use DDU every time to remove any trace of old drivers to ensure no conflicts with the new driver. So far this has worked.

opaque robin
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If I set everything to the lowest it does get a bit better, but that's not the point. It then looks like minecraft ๐Ÿ™‚

zinc oak
opaque robin
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First point it used to work much better before the update, second point it has 6GB

zinc oak
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You are playing with a minimum spec GPU. Minimum spec = minimum settings.

opaque robin
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Why did it work amazing before the patch in 60FPS?

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On in fact better settings

zinc oak
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For the same reason people were able to run the game on underspec systems before. The game is still being developed. It was smaller back then and bigger now.

opaque robin
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And another small maybe irrelevant point Cyberpunk has better performance for me

zinc oak
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Cyberpunk requires less.

opaque robin
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Also not on lowest settings

zinc oak
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It's also a 5 year old game.

opaque robin
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OK I understand, but patches should in theory make the game better, more stable and optimized

buoyant grotto
opaque robin
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Right, it's obviously not the same engine or anything that's why I said it might be irrelevant to some extend

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Just ignore that point then

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But interesting to me anyways

zinc oak
opaque robin
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And also another point to consider. My gf has much worse PC then I do and her game is more stable. I believe she runs a AMD though. Might it be connected? Same settings of course

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I believe it has same amount of VRAM

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It's comparable for sure, should be worse - the graphic card

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Perhaps a better drive

zinc oak
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Could be anything. Her GPU might be a bit better, her CPU might be. She may be running less things in the background. I can't answer that without more information.

opaque robin
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Both are worse according to benchmarks

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I have nothing running in background apart from Discord

sour fjord
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NVME not sata, makes all the difference ๐Ÿ˜•

opaque robin
zinc oak
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yeah - this game shouldn't be run on an HDD. That really should be in their minimum specs.

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there is just too much data being accessed.

sour fjord
opaque robin
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I understand every hardware argument I really do, but the patch should not so drasticly decrease performance for no visible improvement in the grapics and I don't get how benchmark-wise worse PC in every way apart from drive can run the game better, while before the patch it was the other way around. For her nothing changes for me it got almost unplayable

zinc oak
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It's an EA game, not a fully released game. There will be hiccups.

sour fjord
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If they added improvements, some that you might not see, but the HARD DRIVE will feel, taking alot more time to load...maybe that's ...the reason...for the spikes ๐Ÿ˜•

opaque robin
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So I'm simply asking for a reason or help. What should I decrease then? What changed?

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What changes last patch that made it like this and what should I change in my settings to fix the issue

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And answer upgrade hardware or set everything to lowest is kinda lazy?

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You can fix any problem like that

sour fjord
opaque robin
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Or let me rephrase - what settings do you recommend?

zinc oak
opaque robin
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Do we know what changed in the update specifically? That impacts the performance to this degree?

zinc oak
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If it runs well you can try increasing other settings.

opaque robin
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So something I think is a problem right?

zinc oak
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I have given you the settings recommendation. I am going to bed now.

opaque robin
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Thank you, have a good one ๐Ÿ™‚

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I appreciate that

zinc oak
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Sorry. it's 5am. and I am too old for pulling all-nighters anymore. ๐Ÿคฃ

opaque robin
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Understandable

sour fjord
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Did you try using FSR ?

opaque robin
sour fjord
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Even turning if off same thing?

opaque robin
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I believe so, but I would need to test it more to be sure

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Let me check that

sour fjord
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Play with the graphical settings, I believe they are sorting DLSS, FSR and all that out.

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I use DLSS but my GPU is not reacting in any way , maybe slightly better when it should be a huge FPS boost.

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3080ti with med to high with DLSS only gets 80-90 fps with 60 lows is absurd, but maybe that's a future fix...

opaque robin
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Of course it's in development can't expect things to run perfectly, but at the same time some information on what the patch impacted might be useful

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It's weird that AMD card seems to handle it well

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Even though it's worse

sour fjord
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You can check that yourself on the patch notes area. Not really much shown there but It should say something.

open tree
opaque robin
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Some say it's a bit worse some a bit better but we are talking about used years old card anyways

open tree
sour fjord
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Probably RX570 580 4/8gigs.

opaque robin
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But I'm most intrested in what changed that patch

open tree
opaque robin
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What's the impact

opaque robin
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Now it's around 20

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Around 40 with FSR3

sour fjord
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Hmmm. So that works, in a way.

open tree
sour fjord
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Tried resolution scaling lower?

opaque robin
sick cloudBOT
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Finding & Sending your Logs

Finding your logs:
For better and faster troubleshooting, please share game logs along with your message.

Open File Explorer

  • Navigate to your Steam folder, by default it should be in C:\Program Files (x86)\Steam.
  • Find the following file: [...]\Steam\steamapps\common\Enshrouded\enshrouded.log

โš ๏ธ If you do not have "show known file extensions" in Windows Explorer active, the relevant file will appear only as "enshrouded", with no extension and file type "Text Document".

Copy and Paste the log file into Discord

opaque robin
opaque robin
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But it's gonna make the game look so bad probably

sour fjord
open tree
# opaque robin Here

Your settings are to high for your card and you already use more than half your system ram

opaque robin
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Im not arguing that it's old, very old

opaque robin
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But the question stands - what changed in the patch that made such a huge impact that on the same settings did work very well and now it's horrible

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All I'm asking

sour fjord
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Did you check the patch notes?

opaque robin
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Briefly

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I thought someone might have a ready answer here - idk disable shadows ๐Ÿ™‚

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Since reddit seems to have a problem in general on better hardware

sour fjord
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Maybe something that doesn't sound big but it affected your HARDWARE changed... that might not be affect other hardware...

opaque robin
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Yeah that's what I'm thinking and trying to figure out

sour fjord
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It might take ages to figure that out, even having 2 almost identical systems you might find differences in FPS and/or graphics.

open tree
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Could also be a driver issue

sour fjord
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Trust me, I build Pc's , I see alot of things daily basis.

opaque robin
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Huh might be I did update it recently

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Running the newest one though'

open tree
opaque robin
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Of course

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But I believe it was after game update not driver update, I believe that came later. But I cannot be sure now

sour fjord
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Either way, do a clean driver install to get that out of the bag.

opaque robin
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If driver was faulty it would most likely affect other games as well

sour fjord
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Have you tried checking the system files? Maybe something is corrupted.

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Or reinstalling the game maybe.

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Just throwing possible easy and non-hardwared related fixes ๐Ÿ˜•

opaque robin
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I have not tried either, but system files would again affect everything and reinstalling the game - well could try it, but I don't think it would help. Ok well if nobody knows what latest patch changed that can be fixed easily then I don't think I can get much more help

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I just thought judging from reddit that's it's a bigger issue with this update

sour fjord
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I am just saying mabe one or more files didn't install corectly, that happens especially with EA games...

opaque robin
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I will run a Steam integrity scan later on

sour fjord
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You can check the files and also do a clean reinstall, if that does not fix it, well, we need to wait for a "supperior" help.

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Okay ! God bless.

opaque robin
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Thank you

open tree
sour fjord
open tree
sour fjord
opaque robin
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The only point I'm making here is very simple - it used to work on previous update well, now it lags randomly while most of the time working fine enough. What did the update impact? Can I disable that feature or lower that setting. Simple answers like upgrade hardware or make everything the lowest possible are of course viable but not really helpful or insightful. I do not seem to be alone in those issues since last patch as well.

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I am not making a point that my hardware is good or even sufficient

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Additionally same settings on worse hardware seems to still work as it did, might be useful.

sour fjord
opaque robin
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Big differences is AMD and SSD

open tree
opaque robin
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Would guess RX580, we had similar performance prepatch

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Right, she did upgrade RAM, she has 32GB now, might also be part of the reason why it works better. Of course. Worse CPU for sure, much worse.

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It's just additional information not really the core issue.

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Core question as it stands is what patch influenced that had such an impact on the performance and is there a way to only target that in settings.

open tree
opaque robin
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We both do if that matters.

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When we play. Now I'm testing so browser open as well

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12/16GB of RAM used with open game like that

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40% CPU usage and 20% graphics 2% HDD according to the Task Manager

sour fjord
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The HDD % changes when you are in game...so use other software to show you exactly when you are in game.

opaque robin
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Spiking to 50% HDD and CPU

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Yeah the HDD will change when it loads obviously

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it will go to 100% when I for example fly.

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But the spikes seem random sometimes in base as well

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Where everything is loaded

sour fjord
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Do you have just 1 drive? For OS and games/enshrouded?

opaque robin
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2 drives SSD with OS HDD with games

sour fjord
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The ssd can't hold the game itself? Just enshrouded? ๐Ÿ˜•

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Just for a test I mean.

opaque robin
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No, it's 128

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20 space left

sour fjord
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Dang it ๐Ÿ˜ฆ

opaque robin
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You know, I am not trying to troubleshoot why her PC is working now better then mine that's besides the point. I am trying to troubleshoot what in the latest update made it so bad for me ๐Ÿ™‚

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Ok so got her GPU

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Rx 580

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As guessed.

sour fjord
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Yea, also RADEON GPU's work hell of a lot better with FSR If i'm not mistaking.

opaque robin
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She has worse CPU but SSD and more RAM

sour fjord
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Regardless of power/generation.

opaque robin
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Huh maybe that's why, yeah would make sense

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She gets 0 issues on the same settings

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Stable game

sour fjord
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As I stated before maybe they worked on a DLSS/FSR update...which changed something for GPU's. Just throwing this out there...

opaque robin
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Right right would make a lot of sense

sour fjord
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Yes, I am willing to bet that if you change to SSD your game should change for the better...

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For now, at least.

opaque robin
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For sure, but at that point I'm looking to buy a new PC so won't upgrade that one, doesn't really make sense, It's like 8 years old ๐Ÿ™‚

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But I am waiting for a game worthy of that upgrade

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GTA 6, Hogwarts Legacy 2, Witcher 4 something like that

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Maybe then I can get 4080s much cheaper

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It's not if I have a possibility of upgrade but more of if I have a reason ^^

sour fjord
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40's and 50's wont get cheaper this year trust me.

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Go for the AMD Ones, they will always be a better choice for the money at least.

opaque robin
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DLSS though

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Well but let's not spam here

sour fjord
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FSR too, don't get fooled...

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Yea true.

opaque robin
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This is another topic entirely not connected to Enshrouded whatsover I don't want to make the gods of this server mad

sour fjord
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So, first of all, try to reinstall it or check the files, second get a ssd it might be cheap...so it's not a bad choice , fast choice for now...

opaque robin
sour fjord
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Not to much , but yea, it's a FPS boost vs graphic degrade...so take it baby steps until it's playable/enjoyable.

opaque robin
#

And will turn off point light shadows as Mama Kira suggested

glacial turret
#

btw, we couldn't reproduce this, has it occured again?

grizzled yew
#

Morning folks! Ran into a strange bug today where my build menu didn't think I had any materials on me. I'm not currently using the magic chest option, though it is turned on - I just don't have any chests at the altar I'm at currently. Took a little video showing the issue, hope it uploads okay. Also sorry if this has already been reported, I have not been keeping up with the Discord lately.

#

And it looks like the video uploaded weird, great

charred quest
#

So, a friend of mine has been hosting the world, but we decided that i shall host the game for now. Few questions: where do i find the save/world files so we can transfer them to me

And also, she's running on Win11 + Nvidia GPU, im on Win 10 and AMD GPU, will there be any issues transferring?

Thanks in advance :)

open tree
grizzled yew
broken hinge
glacial turret
grizzled yew
glacial turret
grizzled yew
glacial turret
vale river
#

i need help! where building a massive underground base, yet every 3 minutes i hear a peacock screaming through my speakers?

Where do we find this bird ? and how do we kill it ?

stark sandal
#

@zinc oak I follow every step you did in your video and my game keep crashing, the only issue I have was with the volkan (error red message)

jolly zephyr
# zinc oak Sorry. it's 5am. and I am too old for pulling all-nighters anymore. ๐Ÿคฃ

Heyya, sorry to bother you, but the game started doing it again. I ended up downloading it to my main SSD. It works, so I checked my gaming SSD. All the sectors were good. Do you think that the files being on two different drives could be the cause? Main game being on one, then the dependencies like save files and stuff being on the other? That's the only think I can think of that could have been causing my issue.

deep spoke
#

Hey, does anyone know about this issue?

When I play Enshrouded on any server, my ping jumps to 800ms as soon as the game is the active window. But if I alt-tab to another app (like a browser) or minimize the game, the ping instantly drops to 50ms.

My FPS stays stable, so itโ€™s not a performance issue.
Discord also starts lagging when Enshrouded is focused, but works fine when I switch to another window.
Running the game in borderless windowed mode doesnโ€™t fix it.
My internet connection is stable, and other online games donโ€™t have this issue.
It feels like Enshrouded is somehow messing with network traffic when it's the active window. Anyone else had this problem or know a fix?

distant finch
# charred quest So, a friend of mine has been hosting the world, but we decided that i shall hos...

Steam Cloud turned on, found here: Steam\userdata<STEAM_USER_ID>\1203620\remote

Steam Cloud turned off, found here:
%USERPROFILE%/Saved Games/Enshrouded

Make sure both clients are closed during any transfer process as this may cause corruption of the file.

Have your friend determine which "slot" he hosts. When they click "host" slot 1 is the top option, slot 2 is below that, and so on. We'll use slot 3 as the example.

File Name Slot Mapping:
Slot 1: 3ad85aea
Slot 2: 3bd85c7d
Slot 3: 38d857c4
Slot 4: 39d85957
Slot 5: 36d8549e
Slot 6: 37d85631
Slot 7: 34d85178
Slot 8: 35d8530b
Slot 9: 32d84e52
Slot 10: 33d84fe5

Have them open up 38d857c4-index in their favorite text editor and they will see something like this:

{
"latest": 2,
"time": 1739995845,
"deleted": false
}

The "latest": 2, means that 38d857c4-2 was the last updated version of this world save. Your friend should send this to you. Or, they can zip up 38d857c4* and send it to you.

On your side, you want to determine if you have any EMPTY slots available, so you don't overwrite any of your existing worlds. For example, let's say you have a bunch of files with 3ad85aea, and 3bd85c7d, and 38d857c4, but no files with 39d85957. 39d85957 will be an "empty" slot. Take the 38d857c4-2 they sent you, or if they sent you all 38d857c4 files, you will need to open the 38d857c4-index file to determine which was the most recent update. We'll continue with 38d857c4-2 as the example. Extract 38d857c4-2 somewhere and rename it to you "empty" slot. As above, using the example 39d85957. Just rename this single file to 39d85957 (no -1 or -2 or -index, just this one file) and place it in your world save directory.

Start your client up, click play or host and this should now show up in your list of saved world. The client will build any necessary files it needs.

zinc oak
zinc oak
zinc oak
ember jetty
#

My friends aren't able to join while i"m offline, the ip I have set through my ipconfig ip isn't working for them. My husband is able to connect through the IP but he's also in the same house.

frail radish
#

Tried to play Enshrouded lastnight for the first time since the update and it either crashes or is stuttering every few seconds. All other games I normally play work just fine. It did it even on the lowest settings possible. Unplayable.

zinc oak
woeful lagoon
#

Hi all, can anyone help me identify why the game keeps crashing? before it crashed infrequently, then I updated my graphics drivers using DDU and now I cant be in the game for more then 5 mins.

zinc oak
woeful lagoon
#

I did verify integrity, I then uninstalled it from steam and currently reinstalling it. I will try steps 2-3 shortly once its reinstalled.

woeful lagoon
#

as im running liandrys this pops up. Is this an indication what is wrong?

zinc oak
woeful lagoon
zinc oak
woeful lagoon
#

No I did not

zinc oak
#

okay go ahead and restart like it asks and try the game. if you are still having issues we'll install it manually

woeful lagoon
#

okay thank you

woeful lagoon
#

I crashed again

zinc oak
# woeful lagoon I crashed again

Okay, Would you please drag and drop a copy of your log file into this chat?

You can access the log file by opening up your Steam library and right clicking on "Enshrouded" in the list. Click on "Properties" and then "Installed Files" in the main box, click "Browse" and this will open up your game folder.

The file you are looking for is named "Enshrouded.log" or could also just look like a text file named "Enshrouded" if you have file extensions turned off.

woeful lagoon
#

This is the log file in the common/enshrouded folder if you want the crash_dump folder file I can provide that as well

zinc oak
#

Did you start the game after it crashed?

woeful lagoon
#

no I did not

zinc oak
#

So it crashed after an alt tab?

woeful lagoon
#

I did alt tab but it crashed ~2 minutes after that

zinc oak
#

Okay. Is it crashing to desktop or are you just getting booted out of the online game?

woeful lagoon
#

its crashing to desktop with a popup

zinc oak
#

Okay let me scan through the rest of this and I'll get back to you in a moment

zinc oak
#

I just want to eliminate these process priority messages as an issue

woeful lagoon
#

Not usually. I did it before that crash because I was bringing up this disc

zinc oak
#

So the log doesn't have any specific errors telling me something is going on - at least not to my eyes. We can go ahead and install the latest vulkan runtime though, see if that helps. I would also disable all your overlays too see if they may be doing something as well.

So vulkan is here: https://vulkan.lunarg.com/sdk/home - you want the runtime installer for windows.

And here is how to turn off all your overlays.

woeful lagoon
#

Im only familiar with nvidia overlay, which is disabled. Is there any else I should be aware of?

zinc oak
#

discord and steam

#

maybe others if you use any software that has them - but those are the typical one almost everyone has

woeful lagoon
#

ive disabled those three

#

runtime installer downloaded

#

Should I run liandrys again?

zinc oak
woeful lagoon
#

I did it crashed again.

#

Im currently investigating if its something with my system

zinc oak
woeful lagoon
#

Yes

zinc oak
#

Okay so when you crash, does it seem to happen after a certain amount of time, or in a specific location or any kind of pattern that you have noticed?

#

Sorry It's dinner time so I am only here partially - but use a monitoring tool like GPU-Z to check temperatures and loads to see if something is getting overloaded - if not maybe try rolling back drivers. There are several other suggestions that could work for you in that video I liked for the overlays as well that could be helpful.

woeful lagoon
#

Its totally fine I appreciate your help! no :\ sometimes the games fine for 3+ hours other times it crashes back to back within 5 minutes

fossil knoll
#

Hello there : i would like to know how to Get more desigh like for Ex: -( The Rough Wood block looks normal when i build it .. and i saw some ppl when they build the corner of there block look cool ) is there a quests or Lvl i have to reach it?

lament edge
fossil knoll
zinc oak
woeful lagoon
#

Thank you for checking in! Im going to try reinstalling the OS and hoping that fixes it

zinc oak
fossil knoll
willow sky
#

Hey guys, I have a server that me and two other people play on, and while one is able to join and play but the other just encounters a black screen and the loading screen but never actually loads, he has tried everything such as verifying integrity, restarting router, reinstalling, we just cant figure it out. Any help would be appreciated ๐Ÿ™

willow sky
#

7800xt

zinc oak
willow sky
#

yes

zinc oak
#

have you restarted your server?

willow sky
#

its more of a locally hosted thing sorry, but ive closed it and reopened it

zinc oak
willow sky
#

yea his is 7800xt mine is 7900 xtx

zinc oak
#

I'm honestly not sure. If they are able to join other enshrouded games/servers and other people are able to join you, that rules out a P2P issue with either of you.

#

beyond that it's likely some kind of networking or steam issue, as I believe it's all routed through steam. You may want to check in #server-support - they know a lot more about the networking/multiplayer aspects than I do.

willow sky
#

alright will do

#

thank you so much

low pumice
#

Hello!

I think i'm having some issues with my shadows/fog but I honestly don't know if its my PC or if the game is indeed supposed to look like this (Based on videos I watched, mine seems pretty messed up). I noticed mostly the lack of shadows on trees/grass and the lack of that blue fog.

Im using an 7800xt with 25.2.1 drivers and the screenshots were taken with the max quality preset.

zinc oak
# low pumice Hello! I think i'm having some issues with my shadows/fog but I honestly don't ...

The "blue fog" is only in the shroud - and that looks like what the game currently looks like at dawn and dusk hours before the sun comes up actually in the sky. You may be noticing it more if you have extended the day hours and/or shortened the night, as there is no direct lighting from the sky at that time, and it seems to extend those specific hours when you change the time. It should look relatively normal while the sun is in the sky though, right?

low pumice
zinc oak
low pumice
#

Humm maybe, it looks kinda ugly but atleast its not my graphics card drivers acting up lol

#

Well, thank you for your help :)

grizzled oyster
#

Anyone seen the bug with acquiring the tanning station? Iโ€™m on a friends dedicated server and I am going back to my missed embervale quests. But when I try to re do this one it does not log any progress for me and does not progress the quest

#

Anyone have this experience and a possible fix?

granite edge
#

I have been playing this game without steam cloud enabled. Now for a new game i have enabled steam cloud. My game saves were on my ssd. These do not show up with cloud enabled. My questio can i move saves from sd to cloud?should this not happen autamitically as in other games i play?

astral brook
#

anybody free to try and help with the dump crash. It won't stop and I've tried everything online

#

some times it lasts hours before it crashes. some times it's minutes, some times its seconds

#

i've done everything i could find online - run as admin, check file integrity, Liandrys tool, reinstalled the game, uninstalled drivers and manually added them, ive done it all

#

it's so frustrating

stark sandal
#

Some lines are in spanish

soft sundial
#

Hey there everyone. I have an annoying issue that I haven't found a solution for yet. When I'm aiming with my bow, my character starts to jitter like crazy occasionally. My PC otherwise handles the game with ease even on max settings, so it's presumably not a performance issue. There's no screentearing or anything else which would lead me to believe it's an issue with the refresh rate either.

soft sundial
rancid phoenix
#

Hi, I've a problem: I cannot see my private steam dedicated server in the list; I've followed the steps & checked the FAQ as well but I need more help I think.
I can find the server when i search for it with ipv4 and add it to my favorites (but it will not show up in the list at all) & when trying to connect by going to steam>view>game servers and connecting from there on out, i get the notification that the server is unavailable or full
ports are forwarded & firewall has been setup as well
I even tried with different ports (and edited those in the json file) that are already open for other game servers i host, same results
is there anyone who could help me figure this out?

I've also posted this in the server-support channel but idk which is the right place to ask about this

solid quest
unreal moth
solid quest
#

this it dosnt matter if im looting or not this just happens

unreal moth
# solid quest

That's very strange. I don't think there's a keybind to open that menu on its own. What key are you pressing to loot? Does this happen in an offline game?

solid quest
#

e

unreal moth
#

Which is the default, yes.

solid quest
#

and i dont play offline only with my friend

rancid phoenix
unreal moth
#

Would you be able to try it on an offline server, just to narrow the scope?

#

Don't know if this is a server issue or a client issue.

solid quest
#

not having the issue offline

#

most games i play with him i lag a small amount but i dont see how that would affect this game alot?

unreal moth
#

That's interesting. So it's definitely a server issue. Are they running a dedicated server or are they launching a joinable game?

wraith seal
#

does anyone else have framedrops? When i do a 180 or a quick movement i lose alot of frams like 100+ or so

supple mesa
#

Hey guys, I need some help. My game is stuck in the loading sequence after the intro. I have 103 minutes played, none of which Iโ€™ve actually played the game.

#

Keep in mind it was mini dump crashing before this downloading the shaders.

#

I updated drivers, verified files, and what fixed it initially was deleted steams cache.

torn valley
amber ledge
#

i need fasthelp pls

#

someone got time kicked how can i unkick this

#

unban dosnt work

unreal moth
#

You mean kicked from your dedicated server...?

jade sorrel
#

guys i have question does the game has alot of bugs or is it well ?

supple mesa
#

Lot of bugs

#

Iโ€™ve been sitting on an endless loading screen for an hour

kind grail
supple mesa
#

I have almost 3 hours of โ€œgame timeโ€ but I donโ€™t have a single minute of play time.

open tree
supple mesa
#

I meet all the requirements

#

Even downloaded all the latest drivers

#

Was crashing over and over but I deleted steams cached data and now it runs but doesnโ€™t go past the loading screen

dim bobcat
queen lintel
#

hi, I have a dump file, I was wondering if someone could help me figure out what the problem is that keeps crashing my game?

#

ive been trying to figure this out for about two weeks, ive replaced my graphics card and everything. Nothing is making sense lmfao

woeful lagoon
#

Hi everyone! Been having infrequent crashes to desktop. I tried all the troubleshooting steps, reinstalled OS, Installed latest graphics drivers, etc. Everytime the game crashes I get this in the event viewer. Any idea why it would stop interacting? Should it also be version 0.0.0.0?

unreal moth
# queen lintel ive been trying to figure this out for about two weeks, ive replaced my graphics...

I'm order to understand what is going on, we need to know some specifics about your system. There may be something specific to a price of hardware that you have which is causing the issue and without that information we're simply guessing in the dark. If you could please tell us the following: CPU, GPU, RAM, is steam and the game installed in the same drive? Are they installed on the C: drive? Is that drive an SSD or a HDD?

#

These will help us understand at a baseline what your system is so we can make suggestions.

queen lintel
#

would you just like the Enshrouded.txt file?

#

sorry its a .info

#

oh no, apologies its a txt

#

CPU i9 14900 (unfortunately, raptor lake, so there is a chance that's the problem, but i've already taken it off turbo mode) 4060, 32 gb, steam, steam and is installed on the c drive, game is installed on an SSD

zinc oak
# granite edge I have been playing this game without steam cloud enabled. Now for a new game i ...

The game stores the non-cloud saves and the cloud saves in different spots. This means that when you turn it off or on the other won't show up. You can move your games over, however if you have already started a world, it would likely overwrite it, as the save games have a specific name to it. There is a lot more information about it here that will help you find and transfer your files, hopefully without losing anything: https://discord.com/channels/1046840540550942720/1233539692591448166

zinc oak
# astral brook

Please type /minidump in this chat and make sure that you did all the instructions that will be sent to you in a DM from "The Flame" bot. These resolutions fix a great majority of the issues that can cause crashing in the game. If you are still crashing after doing all the steps, return back here and we'll see if we can't figure out what is going on.

zinc oak
zinc oak
supple mesa
#

Yes

unreal moth
#

@queen lintel Do you get a specific error code when you launch the game?

queen lintel
#

windows event viewer doesn't even grab the error, it's that confusing

zinc oak
# supple mesa Yes

Would you please drag and drop a copy of your log file into this chat?

You can access the log file by opening up your Steam library and right clicking on "Enshrouded" in the list. Click on "Properties" and then "Installed Files" in the main box, click "Browse" and this will open up your game folder.

The file you are looking for is named "Enshrouded.log" or could also just look like a text file named "Enshrouded" if you have file extensions turned off.

unreal moth
queen lintel
#

great, how do I send it to them, just via the bug report in game?

#

I can get the game going and play it for like an hour or two, it's not an instant crash you see, it just will go like mid dungeon or even when idling

unreal moth
#

I believe there is a place to upload files.

zinc oak
queen lintel
#

course you an

unreal moth
#

Mama's good, she'll do her best to help.

queen lintel
#

already more useful than my real mom XD

unreal moth
#

.>

zinc oak
# queen lintel already more useful than my real mom XD

hmm. okay - no error on crash in the log either, and nothing to indicate your system was having an issue before the crash (that I see). Your settings are fine as well. The only thing I am seeing is that you have an Integrated GPU along with your 4060. But first, in your Event Viewer, what does the one below the application hang say?

queen lintel
#

theres no hang in the event viewer, only the error

#

theres one AFTER it?

#

(sorry, I'm literal, its the tism)

zinc oak
queen lintel
#

that?

zinc oak
queen lintel
#

it says i am but i most certainly do not

#

the game closes, thats it, the pc stays up

#

it makes ZERO SENSE

#

see why i'm ready to yeet it out of a window?

zinc oak
queen lintel
#

nope, totally random. Sometimes, like this time, i was alt tabbed out. Sometimes mid fight with a group of people

#

sometimes an hour in, sometimes two, sometimes ten minutes

zinc oak
queen lintel
#

i don't see why not

#

i literally even replaced the card to get this nonsense to stop lol

zinc oak
#

Just to make sure you weren't in the game at the time and pulled it from the main directory.

queen lintel
#

from the dump folder

zinc oak
queen lintel
#

that makes sense ๐Ÿ™‚

#

so far so good, but i gotta get to bed so ill play properly tomorrow

#

thank you for your help ๐Ÿ™‚

zinc oak
distant finch
cosmic bridge
#

when are they going to un ruin this game? It runes like absolute garbage sense the last update

zinc oak
#

So maybe instead of coming in here making snarky comments, you could ask for help in fixing the issue next time.

odd lake
#

MK? Just wondering, I no longer find " Chat room or Tavern. Does that imply I have been kicked off of them? eeck!

zinc oak
#

Click it if it's pointing to the right

odd lake
zinc oak
#

It's the "Enshrouded" category

zinc oak
lucid shore
#

Just out of curiosity a question that maybe someone here can answer.
3 weeks ago I made a bug report (#68039), also sent the save files, nothing critical, more inconvinient. Is there normally any feedback on whether the error could be reproduced, whether more is needed, or whether this was completed with or without a result?

forest heart
lucid shore
#

That mail I received, and I sent the requested files, that was 3 weeks ago. That was all I heard

forest heart
#

That first one is automated. When the right options are chosen during the reporting process ^^

lucid shore
#

Unfortunately, this means that there is no information about the status or progress of the error report.

forest heart
#

I'm sure they'd love to reply and update people on every tiny little report that gets sent in, but it's simply not something that's feasible or sensible.

lucid shore
#

Could be done automated, I would be surprised if they don't have a system to track all the reports and their status ...

forest heart
#

How do you meaningfully automate replying to reports of world tears in different area's, for example? I got an email from them about one of my bug reports (4 months after i reported it) And it was a 'We've made lots of changes since you reported this, if your problem is still there, please let us know' Hey, it's automated but it doesn't really do anything ๐Ÿ˜„

barren leaf
#

Hello, is here the right place to ask for help, when it comes to problems with the game?

strong socket
#

Having problems launching the game?

barren leaf
#

No, regards the scrambled map since the last patches...

strong socket
#

Ok, probably a known issue but I don't work for Keen so can't really help outside saying update your graphic drivers.

barren leaf
#

perfect thanks alot

queen lintel
old seal
#

Hey last time I played was like 3 major patches ago and I didnโ€™t lag before on my friends server. Itโ€™s been a while but now when I play Iโ€™m at 89 ms when standing near my friend and 255ms when away from him. Is there some setting I can change to make my ping to him better or is that more isp based? We can play other games together and Iโ€™ll have low ping on like 7 days to die dedicated server but on this game I have high ping on his dedicated server. Iโ€™ve tested my convection on meter.net and I have stable low ping connections with servers (30ms-40ms ranges).

forest heart
white lark
#

hello!
I'm pretty new here and wanted to see if anybody could help with this, my issue came up today when i joined my world and wanted to cook some food, when it was done and i stopped holding the button to cook food my game froze and it then crashed.
I'm not sure if this is anything known or even an issue with the game itself in the first place but it wasn't occurring when i last played it which was yesterday.

#

Another thing I've noticed is that attacking with wands has my character jerking back and forth as the animation seems to cut off.

#

uhh, seems like that was a performance issue on my part, taking settings down a notch fixed the crashing and animation issues

mossy moon
#

can you send your log file?

merry flame
#

hi ๐Ÿ™‚
i got fps problems in menu and with the world map, is this a knwon issue? ๐Ÿ™‚

white lark
mossy moon
white lark
#

uhh, sure

mossy moon
merry flame
merry flame
#

i try give me a sec

#

where do i find them?

mossy moon
# white lark

i can see your driver is out of date, that might also cause some preformance issues. i reccomend you update your gpu driver. and i'd keep the settings low since your card is on the lower end for the game :)

sick cloudBOT
#
Finding & Sending your Logs

Finding your logs:
For better and faster troubleshooting, please share game logs along with your message.

Open File Explorer

  • Navigate to your Steam folder, by default it should be in C:\Program Files (x86)\Steam.
  • Find the following file: [...]\Steam\steamapps\common\Enshrouded\enshrouded.log

โš ๏ธ If you do not have "show known file extensions" in Windows Explorer active, the relevant file will appear only as "enshrouded", with no extension and file type "Text Document".

Copy and Paste the log file into Discord

merry flame
#

this is from my local pc, but i play on my privat cloud server, but i dont have connection issues and i got the fps issues also when i play local.

mossy moon
#

did you try the minidump command?

merry flame
#

sry no, the dc was my first step to ask

#

whats the minidump command?

mossy moon
#

okay, go ahead and type /minidump here in the chat and you'll get a list of steps to follow in your dms

merry flame
#

thy ๐Ÿ™‚

white lark
mossy moon
#

yeah, if your driver doesn't give you the update

merry flame
solid ginkgo
rigid forum
#

Hey i have vega 56 and alawys have "minidump" error from the beginning its so annoying, someone could help me?

distant finch
distant finch
# solid ginkgo yet again the game won't boot, followed all the steps but still nothing.

Hopefully, I'm replying to the correct person ๐Ÿ˜œ

I think your issue may be a Vulkan issue. I noticed this in your logs:

[I 00:00:00,082] [graphics] Vulkan instance version 1.4.304 (variant 0)
[I 00:00:00,282] [graphics] Vulkan device 0 (NVIDIA GeForce RTX 3070):
[I 00:00:00,282] [graphics] - api version : 1.4.303

Your Vulkan instance version is different than the Vulkan api version.

A regular in this channel will probably need to verify and provide you assistance on where to download Vulkan. It's possible you got the SDK (developer version) and not the Runtime? Not sure how you would go about making sure Vulkan is removed and re-installed either.

solid ginkgo
#

thanks for the insight, i will try to find a way to fix the vulkan problem until someone here have a answer too the problem ๐Ÿ™‚

arctic horizon
#

I've just built an Ectoplasm Press in my base which is 80x80x80 meters in size. The Ectoplasm Press does not detect items in magic chests for crafting (unlike all the other crafting stations I have made so far). The Ectoplasm Press is slightly further away than previous crafting stations, but it is still probably within 20-30 meters of the chests (straight-line distance). I had hoped magic chests would supply any crafting station within the same Flame Alter area as they are, but is this not the case? Or should this be reported as a bug?

lament edge
arctic horizon
#

I'll try that soon. Out of curiosity do you know the range number, because the magic chest item description just says "anywhere in the base".

lament edge
#

i dont know. Some people have tested it, but it was a while ago and i do not remember the result. Also, i think they have increased the range since then in a patch. If i had to guess, i would say maybe 50-80 meters based on my own base layout, but i am not sure.

#

Altar areas can overlap, so there is not a clear distinction of whether two objects are connected to the same altar

onyx locust
#

The Nomad hollow halls teleporter doesn't work (character does the animation but nothing). Any ideas on what to do? (Tried a restart)

arctic horizon
#

I think I've found the issue, and it looks like it's my fault. The ectoplasm press can craft from magic chests, but it doesn't count chest items as part of the available ingredient supply. Then, I checked another crafting station and it looks like they all have this behavior, and somehow I just didn't notice until now.! Oops...

zinc oak
arctic horizon
#

That's good to know.

zinc oak
lament edge
zinc oak
#

But yeah, I don't know the exact number now. I didn't have the altars in my world available for more than 1 more platform, and building another 160x160 platform for the few people who combine altars for bases seemed like too much work. ๐Ÿคฃ

zinc oak
white lark
#

i no longer have any clue how it's happening

zinc oak
white lark
#

nope, what is that?

zinc oak
white lark
#

i switched to the newer drivers as sammy mentioned mine were old, then i restarted my pc, now things are this way again

#

if that's any info that helps

zinc oak
#

So first thing is that you are running the game on a ryzen 5 1600 with 16gb ram and with a 1070ti. This is very close to minimum specs, and your settings are way too high for that. you need to put them on "maximum performance" and then you can up a couple of things a little bit, like Voxel detail models and small foliage to make it look a bit better.

The second thing is that you are already using a great deal of your ram before the game even starts. This means that you likely have some programs that are eating up your resources like CPU and GPU along with your ram, and the game is going to need all 3. You will need to close programs, and probably even disable programs that are staring up with your system through task manager to free up those resources.

white lark
#

hm, quite interesting, although i don't doubt this will work i am most confused about these occurrences as the game ran just fine literally yesterday, but whatever ๐Ÿคทโ€โ™‚๏ธ

zinc oak
white lark
#

yeah it just feels very weird to me

feral crag
#

So update - Went ahead and got a new PC (needed one). Went from a 5 to a 7, 16GB to 32GB and my game still rubber bands like crazy. Before the latest update I was running the game perfectly fine.

feral crag
zinc oak
# feral crag Yes

and this was a brand new computer, not an upgrade to your old one?

zinc oak
feral crag
#

Hmm I believe he did, hubby set everything up for me.

pallid sleet
#

I keep crashing on my desktop, even blue screens of death. Got even worse after the NVIDIA feb 20 driver update.

#

Anyone else running into this or seen it here?

#

My laptop (also an MSI) doesn't crash

#

could it be graphics settings ?

zinc oak
feral crag
#

Yeah it just sucks because I want to play so bad, and I didn't have these issues until the latest patch.

zinc oak
# pallid sleet I keep crashing on my desktop, even blue screens of death. Got even worse after ...

It could be many different things, but the BSOD isn't good. Go ahead and type /minidump in this chat and follow the instructions that will be sent to you in a DM from "The Flame" bot. These resolutions fix a great majority of the issues that can cause crashing in the game. If you are still crashing after doing all the steps, return back here and we'll see if we can't figure out what is going on.

pallid sleet
#

Fantastic thank you, I'll do that

zinc oak
distant finch
zinc oak
distant finch
feral crag
#

Okay so, I started a brand new word and it runs beyond amazingโ€ฆmaybe my other private world is justโ€ฆbugged? Or something?

zinc oak
brittle timber
#

Hey there, My friend and I are playing on ad edicated server with a fresh save from the ast update and the quest of the mountain never trigerred also we already visit half the zone

feral crag
zinc oak
feral crag
#

Yes

zinc oak
# feral crag Yes

okay go to ..\Program Files (x86)\Steam\userdata\[YourSteamID]\1203620\remote (YourSteamID is your unique Steam ID number) and you should see a bunch of files there that look like this:

distant finch
#

Well, if this is a brand new PC, over-the-counter I take it? First, I would check and disable most, if not all, of the pre-installed software that over-the-counter PCs usually come with. This is me, personally, but I always re-install a clean Windows of any pre-built machine. If I'm going to bloat up my Windows, let me do it myself. ๐Ÿ˜œ

zinc oak
#

go back up one and right click on the folder "remote" and select "compress to..." then select "ZIP"

#

this should create a folder in the same location that you can drag and drop in here.

feral crag
#

@zinc oak Here you go!

zinc oak
feral crag
zinc oak
#

let me poke around a bit to see if it's possible to salvage it

feral crag
#

oooo Thank you!!

#

I really appreciate your guys help โค๏ธ

#

Finally being able to find a game that I can basically live on and not get tired of feels so good lol

zinc oak
#

@feral crag Okay so the problem seems to be in one of your bases. the one closest to the starting area. It means your game can be salvaged, but it might mean that you have to remove that specific base, unless I can narrow down what actually might be causing the problem.

Do you happen to remember what changes you made to that base right before the issue started?

feral crag
#

Not on the top of my head. It is however a already built house that I took over and fixed up lol

pallid sleet
#

What is DDU? I'm reinstalling my graphic drivers

#

It said to install it with DDU?

#

Or was it DUU

zinc oak
pallid sleet
#

Ahh

#

Ok I was using Nvidia GeForce clean install

zinc oak
#

there should be a video on how to use it in the DM, I would watch it before running it.

pallid sleet
#

Same thing probably tho?

zinc oak
pallid sleet
#

I will figure it out ๐Ÿ™‚

#

Thanks! The utility didn't work sadly tho it did speed things up cause of the cache clear

zinc oak
feral crag
#

Oh thatโ€™s perfectly fine to lose a base!

distant finch
feral crag
#

Just as long as I can live on the game now ๐Ÿคฃ

zinc oak
#

But this is the base causing the issue, just to be clear. ๐Ÿ˜„

feral crag
#

Welp itโ€™s moving time ๐Ÿคฃ

#

Thank you again so much for looking into this for me โค๏ธโค๏ธ

zinc oak
#

I am also going to let the devs know about this problem as well and send them your save so they can check it out. But at least you will be able to play again ๐Ÿ˜„

distant finch
#

Oh, just stuttered again.

zinc oak
fervent anchor
#

how can we keep the animals inside the fences? They keep going out and it means we miss resources because they cant access their bed and food

distant finch
fervent anchor
#

ok thankyou. I will wait for another patch

white sleet
#

Hello, I need some help please.
I cant seem to unlock my FPS ingame, its capped to 60, tried everything i know and cant seem to get past 60.
I've played the game when it first launched and it had a problem that the game was 'capped' at 60 for some reason, but I think that was fixed, but mine its still capped at 60, no matter what i do.

odd lake
ruby turtle
neat dragon
#

Broo I got this vest through twitch drops, now I can't wear it

#

Is this a bug or what

dim leaf
#

This might be a dumb question but are you putting it in the cosmetic slot?

broken hinge
#

Report - I have two issues about the dog (which I love to pet, btw):

  1. The dog constantly ask for food despite the pot is in front of it, having plenty of food.

  2. It seems the dog has a very low freedom of movement's diameter. The NPCs have option of 0 to 50 meters, but the dog have none. Consequently the dog barely move far from (I guess) 4-6 meters from its bed, tops.

zinc oak
zinc oak
zinc oak
night pier
#

Why doesn't my carpenter make me a bucket? The wiki says the recipe is available after I get masonry tools. I have masonry tools placed next to him, but there's no bucket recipe.

snow moon
#

You need the table saw to make cut boards first I believe. The carpenter gives the mission. Did this help?

mellow wigeon
#

Tombstone Mode
"gameSettings": {
"tombstoneMode": "AddBackpackMaterials"
}
The players can either keep or lose all items from their backpack when dying. In the default setting, they only lose materials. Lost items are stored in a tombstone and can be recovered there.
Options: AddBackpackMaterials / Everything / NoTombstone

#

Doees Changing that on a Dedicated seerver work?

#

I Cant get it to use NoTombstonee

idle jackal
#

Is there a way to force my character to save besides quitting?

zinc oak
idle jackal
#

darn

idle jackal
#

Its annoying cause it keeps rolling back my progress on my character

mellow gale
#

Your crashes aren't caused by memory access errors, are they? (this would be explicit in the crash notification that pops up when the game bombs)

idle jackal
#

Only popup is the upload a crash log thingy

#

and says where its created aka the ensrouded crash dump

#

Also the crash doesnt seem to have shown up in the event viewer

night pier
zinc oak
# idle jackal Only popup is the upload a crash log thingy

Have you gone through the steps in the /minidump DM? If not go ahead and type /minidump in this chat and follow the instructions that will be sent to you in a DM from "The Flame" bot. These resolutions fix a great majority of the issues that can cause crashing in the game. If you are still crashing after doing all the steps, return back here and we'll see if we can't figure out what is going on.

polar jackal
#

hello! just got the game. The game is crashing on launch

zinc oak
# polar jackal hello! just got the game. The game is crashing on launch

Please type /minidump in this chat and follow the instructions that will be sent to you in a DM from "The Flame" bot. These resolutions fix a great majority of the issues that can cause crashing in the game. If you are still crashing after doing all the steps, return back here and we'll see if we can't figure out what is going on.

idle jackal
#

yeah second step with the powershell seems to have fixed it from what i can tell

#

๐Ÿ‘

zinc oak
idle jackal
#

Ill report if it crashes again but yeah played like 2 hours without a crash

cosmic bridge
#

my game hasnt been crashing, its just been doing weird things like alters not showing up on the map or spires and other things that were there are now not, and sometimes my bag slots do not show up or the inventory of a chest or a work station is just not visable.

zinc oak
cosmic bridge
#

no

zinc oak
# cosmic bridge no

Okay. So if it's on an SSD, then I would verify your game files in steam and restart your computer to see if that fixes the issue.

cosmic bridge
#

I did that and reinstalled the game, I just end up having to relog until it fixes it self

#

load times are much longer then when the game first came out too, which sucks

zinc oak
#

Maybe try lowering your setings a bit to see if the issue still happens. Start with resolution if it's above 1080p, and texture resolution. also check other worlds to see if it happens there. If the game is trying to load a really large world, it could also be causing your system to overload.

cosmic bridge
#

its a pretty top notch gaming pc, not sure why it used to run great and now no

#

I dropped the settings to max preformance which also sucks

#

still dose all the above

zinc oak
#

does it do it in every world you make or just the one?

#

Also, would you please drag and drop a copy of your log file into this chat? It's possible I could see something in there.

You can access the log file by opening up your Steam library and right clicking on "Enshrouded" in the list. Click on "Properties" and then "Installed Files" in the main box, click "Browse" and this will open up your game folder.

The file you are looking for is named "Enshrouded.log" or could also just look like a text file named "Enshrouded" if you have file extensions turned off.

snow cargo
broken hinge
craggy gull
#

Is anyone else having problems with building lately? We built our base near Fenrigs farm and the area was completely changed during the update. Now we have some spots, where we can't build ๐Ÿ˜ฉ - it pops up in the middle of the air. There is no shroud, there is no entity that might block the spot. It's super frustrating.

molten shale
#

Hello,

my character is not able to wear the "last" 3 Equipment. Whatever I equip or unequip, I can't equip every Equipment I have / I want. The last 3 Slots are getting blocked. What can I do about this?

It started today when I used puppets to showcase my gear on them, and it kinda blocked 3 of my last slots now.

maiden shuttle
#

Greetings. So there is one shroud root in the Nomad area of the map that literally shuts down my PC every time I approach it. No other problems except at this one particular location. Any ideas? I thought maybe it was heat related but have excluded that.

tired oxide
#

If this doesnt fix the graphics issues, I dont want to hear anymore excuses. I expect fixes in the future, periodt. Comprende
There is no reason that enshrouded should have issues, but a 1080 sc can run Kingdom Come Deliverance 1 and 2 without purpler graphic errors.
Behold 4070 12gb with intel cpu.
PNY GeForce RTXโ„ข 4070 GPU 12GB XLR8 Gaming VERTO EPIC-X RGBโ„ข Triple Fan DLSS 3 Graphics Card
Gigabyte z790eagle ax Motherboard
Intel 14900k 14th gen CPU
CORSAIR 16GBx2 rGB 6800mhz Ram
With teamgroup 4800mhz 16gbx2 Ram
64GB Ram alltogether running at 4800mhz, to keep CPU at moderate operating speed.
EVGA 1000 G5, 80 Plus Gold 1000W, power supply
Samsung SSD 840 EVO 250GB
Samsung EVO 860 EVO 1TB
And a old Hitachi 232 gb HD

tired oxide
# open tree Mixing Ram won't end well

as long as its running the same MHz on the motherboard and set at the same MHZ as the smaller running mhz its fine, you have to know 1,3 channels, and 2,4 channels

mossy moon
#

it can cause instability, in general its a bad idea

tired oxide
#

only instability if mixed running in different slots, and running seperate mhz

#

i can still take the two smaller sticks of mhz out and run 32gb at 6800mhz if i wanted, again no excuses, all together 64gb ram running at 4800mhz per bios settings.. all 4 sticks are 16gb making 16gbx4 at 4800mhz not mixed 32gb with 16gb..

halcyon kelp
#

any reason why my game feels like its getting 30 fps when im running at a constant 120 fps? new too the game

forest heart
# craggy gull Is anyone else having problems with building lately? We built our base near Fenr...

Any point of interest is liable to change at any point during development and many have changed over the last year, including build excluding ranges. It's entirely possible that the devs have intentionally blocked certain area's from being built for their own future plans. No one knows but them ^^ Do submit a bug report using F1 in game though so that if this is a mistake, they at least will know about it and add to their list of things to do ^^

forest heart
# maiden shuttle Greetings. So there is one shroud root in the Nomad area of the map that literal...

I've not personally heard of a specific shroud root causing issues but.
First of all, i'd double check that this is a repeatable crash (Which it sounds like.) Make sure it does it on your normal world and preferable on a different world as well (Just to check if it's a single world specific issue or a general one for you)

If both of those come back as yes, then type /minidump in chat here, you'll get a DM from the bot with a list of things to run through, normally meant for crashing but they will help to tidy up thing like shader caches which might help. Don't worry about running the 4th option (DDU) just yet though.

If you're still having the issue, come back here with your log file - To find it, goto your steam games library, right click Enshrouded > Manage > Browse file location > Drag and drop Enshrouded.log Or Enshrouded.txt Or Just Enshrouded if you have extension turned off, in here and we'll see if there's anything we can find.

If you can be certain the issue is repeateable, also report it using F1 in game, in case it might be something they don't have on their radar.

forest heart
forest heart
distant finch
unborn herald
#

Hello, the problem is this, I was playing with friends in my created world, and literally about 20 minutes ago I was kicked out of the game 3 times in a row, after 3 times I go into the game and discover that my character is gone and, accordingly, the world that I created, where did it all go?

forest heart
unborn herald
molten shale
forest heart
#

If toggling doesn't work then go to
%USERPROFILE%/Saved Games/Enshrouded
Or
\Steam\userdata\YOURSTEAMID\1203620\remote

And let me know if there are files in either of these locations (If yes, take a screenshot and drop it in here please.)

forest heart
molten shale
#

My back contains only this armor set right now, i emptied it all, no matter what set I try on, it doesnt, and the slots you see are not set, like i can take out helmet, put on gloves, and the helmet slot will be blocked. the three slots remaining are invisibly blocked

#

the screenshots you are asking for, I can provide tomorrow sadly ๐Ÿ˜ฆ

forest heart
#

So the games only allowing you to equip two armor pieces at a time... how strange. Are you solo or on a server?

molten shale
#

on a private server, and this was all working til today midday, for some reason it got this bug. the left side is the same, i can equip all armor and would have 3 slots blocked on the left

#

like its not forced to the armor

#

when I checked the files u mention, I had save files from today after the bug, and from a week ago, but no files from yesterday, I will send them tomorrow you can see then

forest heart
#

Just to clarify are you playing a private world on your own computer or are you connecting to your own dedicated server?

molten shale
#

own dedicated server

forest heart
forest heart
unborn herald
#

There are no saves left, could this be due to the file integrity check?

molten shale
forest heart
forest heart
forest heart
unborn herald
zinc oak
forest heart
# unborn herald

Please type /minidump in here and you'll get a message from the bot with a list of steps to run through, try them, restart your computer after each one and see if they help. One thing i'm not sure on, your log is only saying you have a RX Vega without a model number, do you know what model you have?

distant finch
# unborn herald

I can see 2 things wrong, or at least possible issues.

  1. Vulkan version mismatch
    [I 00:00:00,085] [graphics] Creating Vulkan Device...
    [I 00:00:00,118] [graphics] Vulkan instance version 1.4.303 (variant 0)
    ...
    [I 00:00:00,745] [graphics] Vulkan device 0 (Radeon RX Vega):
    [I 00:00:00,745] [graphics] - api version : 1.3.260

  2. You have an RX Vega and an onboard Intel GPU. You might need to disable the Intel GPU so that the game knows to use the Vega and not the Intel.

forest heart
#

Okay.

distant finch
# unborn herald RX Vega 64 Nitro +

First thing, make sure you video drivers are updated. I don't have AMD graphics, but I'm sure you do that through an AMD software console?

charred quest
#

This is...known right? This is in the megathread

#

Does anybody know if that bug is only present in the newest version?

zinc oak
# unborn herald RX Vega 64 Nitro +

From what I can see, the settings you have it on are way too high for that GPU. It's possible that the game is having difficulty loading aspects of itself because your GPU may be overloaded, possibly also stressing out your GPU.

zinc oak
unborn herald
#

i have this files on steam cloud

charred quest
forest heart
zinc oak
zinc oak
# unborn herald i have this files on steam cloud

Okay just caught up. Just to be sure you are checking in the right location for your save files can you first go into steam and make absolutely certain that your cloud saves are turned on - Right click on enshrouded in the library list and click on properties - it'll be located under general.

If the cloud saves are turned on, click on installed files to the left and click browse. This will bring up the install directory of the game. Hit the up arrow in file explorer 3 times and you should be in your main steam directory, then click on userdata then the folder with your steam ID (let me know if there is more than one) then click on the folder 1203620 then remote.

This will make sure that you are in the correct directory for your steam cloud saves.

unborn herald
zinc oak
unborn herald
#

I downloaded the save files, went into the game, created a new character and world, left the game, found folder 1203620 and replaced the saved files with the downloaded ones, went into the game and the character I created now remained there

zinc oak
unborn herald
#

I deleted the folder 1203620, I go into the game and there is still a character that was just created, where does it load it from, I donโ€™t understand

zinc oak
unborn herald
#

no

zinc oak
#

the 1203620 is part of your enshrouded install, sorry.

#

were you in the game or something when you deleted it?

#

and out of curiosity, why did you delete it?

unborn herald
#

I decided that if I delete it, the character I just created will disappear, and I will be sure that the files that I downloaded with my saves will be put in the right place to resurrect my world and my character))

#

I think I should reinstall the game

zinc oak
#
  1. If your steam is installed on an SSD, install the game on the same drive to help with potential performance problems.
    and
  2. Clear your steam download cache and restart your computer before reinstalling.
#

If steam isn't on an SSD you may want to consider installing it to one.

#

The downloads, as well as most modern games pretty much require them these days.

unborn herald
#

Now Iโ€™ll try to do all this, and I hope everything will work out and Iโ€™ll stop bothering you with my problem, sorry!

zinc oak
forest heart
#

Without problems, we wouldn't be lurking here ! ||Please world, no more problems, pleaaaaaase!|| ^^

tired oxide
tired oxide
forest heart
#

What don't you get about - We are players -

tired oxide
#

Im not into its a known issue or a its your old card issue, but the card plays graphics intensive ganes like Kingdom come deliverance, kingdom come deliverans 2, battlefield 2042, etc etc.

zinc oak
tired oxide
#

Bottom line.

#

This has nothing to do with players at all, not 1 bit.. i feel bad for all the players spending money for a game having graphics issues nonstop to where their game is unplayable

charred quest
#

Why are you bursting out on players tho

zinc oak
forest heart
#

Bottom line, we don't care what you do or think about the game itself, we try to help people with issues they have. We can only point people in the direction that might help.

charred quest
#

not like any of us can either refund anything

tired oxide
#

When players spend money to consume a product and they cant play the product they paid for thats a problem

#

Exactly

tired oxide
charred quest
#

Well wouldnt it be smarter to concentrate your critique to the enshrouded direct support tho

#

Not trying to silence you but mate, nobody here is an inch over in any authority over the game, than you

#

we're equals

tired oxide
forest heart
#

You paid for a game in development, a game that can go to the wall at a moments notice or a simple update. If you really cant deal with that then you shouldn't be buying games in development. ๐Ÿคท

tired oxide
#

Every game I played in development before that release actually played without graphical issues

forest heart
#

Congratulations.

tired oxide
#

This is a first, it was an unfinished game and content added later..

#

Not released unplayable ever

zinc oak
forest heart
#

Yes... it is an unfinished game...

charred quest
#

Okay Salty but listen to me real quick

#

i played the game like in the beginning of 2024 when it was released

tired oxide
#

Yo hey im not going to argue Ill gladly contact steam

charred quest
#

it was playable and fine

#

as far as i know this recent patch caused issues

#

shit happens man

forest heart
#

Please do contact steam, it'll save us all trouble ๐Ÿ˜„

tired oxide
#

Oh its your old 8gb card when the settings recommended and minimum supports 6gb

charred quest
forest heart
#

If players don't understand the product they're paying for, that's their problem.

charred quest
#

as for now, i dont see any correlation between GPU's and the issues, i've seen people with AMD have the issue, nvidia, old, new, cheap, expensive graphicscards

tired oxide
zinc oak
blissful coral
#

yea the update is really rough on older cards previously worked fine for me, I just hope the devs will throw us a bone for our weaker cards

charred quest
#

Theres only the assumption it might be that, just relax and contact the appropriate support

#

you can also rollback a version or two

tired oxide
forest heart
tired oxide
zinc oak
#

You didn't post a workaround. you posted a complaint.

#

to the customers.

tired oxide
zinc oak
#

either way. I am asking that you take it to another channel as it's not helpful to anyone here.

tired oxide
#

Its helpful hey look "buy a newer graphics card" because your old graphics card even if it works is the issue why it is unplayable and the devs are working on fixing that.

zinc oak
pearl hazel
#

I think whatever is going on here isnโ€™t helping anyone now guys I suggest you all put a pin in it

tired oxide
#

Just posting to let you know I took your advice, for a solution to the problem so lets see what happens

tired oxide
#

Then "known issue"

zinc oak
molten rock
#

This is an EA game, there will be issues along the way as they update, it is time to move on as none of this is being productive. This is the last warning before timeouts are being given.

zinc oak
#

either way, I am going to stop responding, since the mods have spoken.

zinc oak
blissful coral
#

still the same issues like the pink graphics, infinity health/mana, quests reappearing, game crashing or crashing the pc itself, ya know the usual XD im following the mini dump thingy hoping that could chisel a bit towards some solution

zinc oak
#

Did you already give them the stuff they requested in the thread?

blissful coral
#

im on Nvidea

#

i gave you or them the requested stuff in the thread

#

to the best of my knowledge

zinc oak
idle jackal
zinc oak
idle jackal
#

what should i rename it to?

zinc oak
idle jackal
#

ah it just makes a new local.json

zinc oak
idle jackal
#

well ill play some more and see if i crash again

#

Yeah the intel is a discrete gpu afaik

#

odd i did the debug thing where it installed the vulcan stuff

#

so that should have fixed any vulcan stuff i assume?

distant finch
#

sorry, i think i replied to wrong person... darnit. i didn't after all. lol

distant finch
# idle jackal Welp another crash, darn

Ok. I'm seeing weird stuff in your logs...
You have both nNvidia and onboard Intel GPU. I haven't hung out here in a while, maybe @zinc oak can confirm, should the integrated be disabled?

Also, Vulkan version and Vulkan API version mismatch.

Also, what the heck is this? hehe

[I 00:00:00,743] [graphics] - driver name: Dozen
[I 00:00:00,743] [graphics] - driver info: Mesa 24.3.0-devel (git-370ac36d5d)

idle jackal
#

No clue on the dozen and mesa stuff though

distant finch
#

Sorry, thought I replied to the wrong person in the first place. lol

idle jackal
#

never heard of those before

zinc oak
distant finch
#

I hadn't either. that jumped out at me. as far as the Vulkan, Most of the the ones I've seen, both the Vulkan Version and Vulkan API version match. Yours currently aren't

idle jackal
#

odd, should i run the powershell thing again?

halcyon kelp
distant finch
# zinc oak Is it 304.0 and 304.1?

[I 00:00:00,101] [graphics] Creating Vulkan Device...
[I 00:00:00,153] [graphics] Vulkan instance version 1.4.304 (variant 0)
....
[I 00:00:00,742] [graphics] Vulkan device 0 (NVIDIA GeForce RTX 4090 Laptop GPU):
[I 00:00:00,742] [graphics] - api version : 1.4.303

zinc oak
zinc oak
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download and install it and give your system a nice restart.

halcyon kelp
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can you not rotate flame alters?

zinc oak
halcyon kelp
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yes

zinc oak
distant finch
halcyon kelp
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im building my base and want to build the flame alter in the center, then build the foundation outword at a specific angle

zinc oak
idle jackal
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ok installed and restarted, anything else i need to do for this test run?

zinc oak
halcyon kelp
zinc oak
distant finch
halcyon kelp
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you cant rotate foundations either???

zinc oak
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That's how voxel worlds work. Think of it like 3D Graph paper everything has to fill in those specific blocks.

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you can modify, like the terrain doees, to seem to go at an angle, but in reality, even the terrain only takes up thos specific blocks and can only work within the boundaries of and around them.

halcyon kelp
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thats ok ill just build a hobbit hole

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is there a way to even terrain out? so make it flat?

distant finch
molten rock
steady rapids
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before new update, my gpu temps was like 85C max

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now its 100c on 1440p on mix b/n quality, balanced and performance on diff settings

halcyon kelp
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im building underground base, do i need to put roofs up to get max comfort?

steady rapids
dark whale
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Anyone know why Enshrouded starts freaking out when I'm screen sharing? Like as soon as someone starts watching the game will lag extremely bad, then as soon as they stop it will work fine.

late bridge
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If anyone can help, I can't get the game to actually start. Whenever I click play on steam, the screen goes black and I see "Preprocessing" in the bottom right corner. I've left the game 'preprocessing' like this for upwards of 4 hours to no avail.

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I tried troubleshooting with some of the players in #enshrouded-chat last night and did a few additional suggested things.

hybrid ibex
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does anyone know how i can fix this issue. Game says this every launch. if you can get me in to the game ill actually pay lol

austere shuttle
idle jackal
zinc oak
# steady rapids now its 100c on 1440p on mix b/n quality, balanced and performance on diff setti...

While the game can be demanding, your system should be taking measures to keep your temperature down. If you are regularly seeing temperatures upwards of 100c on your GPU, you may have to look into your cooling system and make sure your system is cleaned out. You system should begin to throttle your GPU around 85-95c and will/should basically force your GPU or system to crash/restart from 95c-110c (depending on the GPU)

zinc oak
zinc oak
zinc oak
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Ah I see someone already suggested that ๐Ÿ™‚

hybrid ibex
zinc oak
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When someone who has only participated in the discord a couple of times asks to help you in DM's it makes my teeth itch a bit.

hybrid ibex
zinc oak
# hybrid ibex i havent done step 2 and 4 yet

Step 2 is a good one. You can reserve 4 if you aren't comfortable using DDU, but go ahead and run Liandry's tool and restart. This is all you have to do:

  • Type Powershell in your window's search bar
  • Right click on the "Windows Powershell" program that comes up and click "Run as Administrator"
  • Type the following command in the window that pops up: irm "https://raw.githubusercontent.com/LiaNdrY/Enshrouded-Tool-Fix/main/Enshrouded_Tool_Fix.ps1" | iex
  • Restart your computer after it's complete.
late bridge
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Dunno, I was excited to come back and see all the changes/updates, but I guess this one needs more time in the oven. I'll swing back around 1.0 and check on it again.

zinc oak
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You can access the log file by opening up your Steam library and right clicking on "Enshrouded" in the list. Click on "Properties" and then "Installed Files" in the main box, click "Browse" and this will open up your game folder.

The folder "Crash Dumps" should be in there and it should have a folder for your crash with a log in it.

zinc oak
hybrid ibex
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ok cool

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just reinstalling for the 9th tiime rn

zinc oak
late bridge
zinc oak
late bridge
idle jackal
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Did your gpu or cpu overheat?

zinc oak
late bridge
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Dunno, What I know is that the computer restarted due to a freeze or unresponsive program. Enshrouded according to the log.

zinc oak
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but the game didn't recognize a crash. Have you already started up the game since that happened?

late bridge
idle jackal
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does the log have an error code or any useful info regarding the "crash"?

late bridge
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Which file is important here?

zinc oak
# late bridge

4th item from the top. but it may not show anything if you have run the game since the crash.

idle jackal
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"Enshrouded according to the log." the log mentioned here

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in one of your messages

zinc oak
late bridge
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It just tells me which program caused the restart or the events leading up to the crash.

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Should I just copy/paste the txt doc here? I don't know what I'm looking for in this @zinc oak

idle jackal
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You should be able to just drag it into discord

zinc oak
late bridge
zinc oak
# late bridge

sorry meant to respond. lol I am looking through it now

hybrid ibex
zinc oak
# late bridge

Okay I am seeing a couple of things. First is that you are already using a decent amount of RAM before the game starts. While you still have more than enough RAM for the game it could mean that you have software running that could be interfering with the game or bogging down your GPU.

The second thing is that your texture resolution seems to be set a bit higher than your GPU may be able to handle which could be overloading your VRAM.

Since I am seeing a bunch of memory allocation errors, one or both of these in combination could be the cause of the problem.

zinc oak
late bridge
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Just looking at the task manager while the game is loading/running, the only other programs pulling RAM are Discord and the steam client.

zinc oak
# late bridge Good to know, how can I address this issue?

For the ram usage, I would close any programs you might be running, especially lots of browser tabs or recording software that may be running. If it doesn't look like you have a lot, you can go into Task Manager (right click on your windows toolbar) and check your startup programs, there may be a lot running in the background - windows bloat is pretty terrible.

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task manager isn't the best at monitoring performance. It doesn't really accurately display everything being used, and can kinda hide how much background processes are using.

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but for the texture resolution, you can just go to settings in the game, then graphics, and it should be an option. If I read correctly yours is set on "high" which will use more VRAM than your card has available. Balanced should be much better.

late bridge
late bridge