troubleshooting

[agile basin]

thank you for the help

[muted oxide]

Is that in the properties section?

[zinc oak]

Thread

Any luck?

[agile basin]

i went to the vulkan website and redownloaded the driver

and now it works

[zinc oak]

Good to know. I wonder why LiAnDrY's toolfix didn't get that. I'll have to keep that in mind for next time. (and let LiAnDrY know)

[agile basin]

okok

thank you so much

[zinc oak]

I am glad you have it up and running! 😄

[thin temple]

@zinc oak Hi Kira good morning - i've been here 10 times and killed that cyclop in that cave but this question mark keeps popping up here ??? Do you have a solution for it

[zinc oak]

It's a known issue the devs are working on.

[thin temple]

ah oke its a bug then ?

[terse gate]

can't tame animals after the update. they jsut round around on the bait. Also, bats glitching out as well like flying in one place

[zinc oak]

Please report these bugs from inside the game using F1 so that the devs can be sure to get the information.

[terse gate]

oh nice yes2 thanks

[thin temple]

Kira after two weeks , this error start again ... grrrrrrrrrrrrr 🤬 hopefully its for once

[cunning grove]

Hello, i keep having steam sync error from the game i dont know whats wrong, also when i disable steam cloud and play without cloud sync, i dont have character or progress, does this means the game not saved locally ?

[zinc oak]

Did this just start happening today?

[cunning grove]

Since yesterday

Well after hotfix i think

[zinc oak]

Okay, was just checking because Tuesdays are steam's maintenance day. Cloudsave errors can also be caused by connection issues as well. As for your stuff not showing up when you turn the cloud off - the saves are located in separate folders and you would have to move the files over.

Both ways are stored locally, just that the steam cloud will sync with the folder when it is able to.

But I am not too familiar with steam cloudsave issues themselves - you might need to check steam forums for resolutions to that issue as it may be an issue with Steam itself if it is not connection issues.

[thin temple]

this morning bro they did something on steam

[zinc oak]

There was a hotfix, yes. But this should not interfere with steams cloudsave service.

[cunning grove]

I manually copy the cloud files into local, i can have my cloud progress. im afraid if i dont have internet access to cloud i couldn't progress my character/world

[thin temple]

Now I usually have a cloud error if I immediately exit my game - I never have it for if I first go to the main menu of the game and then exit/quit

[cunning grove]

But it's still having cloud error, saying error syncing files

[zinc oak]

Even if you have cloudsave on and you lose connection or don't have any internet connection, the saves will still be saved locally on your system and cloudsave will pick them up the next time you connect.

[cunning grove]

Hmm so probably cloud error

i mean from steam, they cant get my files for whatever reason

Well i guess its okay for now, im glad nothing odd related to patches

[zinc oak]

yeah. It shouldn't cause any issues with your access to your files though. If it still concernes you though, you can move your files from ..\Program Files (x86)\Steam\userdata\[YourSteamID]\1203620\remote (YourSteamID is your unique Steam ID number) to ..\Users\%username%\Saved Games\Enshrouded and turn cloudsave off.

[cunning grove]

Yeah i backed up all datas

Should be fine for now

[thin temple]

So like i see the last weeks the most issues came from steam not from the game

[tame palm]

So my wife @gritty marsh has been having issues with the game crashing, specifically when entering Pikemead's Reach, the games CTDs within a seconds, losing progress and gear in the process.
How do we go about troubleshooting the cause of the crashes?
The game seems to be running fine anywhere else for hours, but specifically when entering the city it just crashes almost immediately.

[forest heart]

Is this a solo/P2P/dedicated world?

[tame palm]

Dedicated

[forest heart]

Have they tried running a solo world and seeing if the same crash occurs in the same place?

[tame palm]

I don't think she has a solo world progressed that far ahead, we've always played together

[forest heart]

Do you have a solo world that progressed?

[tame palm]

Let me check if I have an old save

[forest heart]

If you do, get them to join you and go there, see if they crash.

[tame palm]

Can she load the savefiles from the server?

[forest heart]

Yes, but it's more to determine whether its a server issue or a her PC issue. If you use the same save file, it negates the test ^^

[tame palm]

Fair

Although she had the same issues with the same crashes back in our last game in March/April

[forest heart]

What is the hardware?

[tame palm]

Identical as mine, except for the GPU
5950X, 32GiB of memory, Radeon VII, more than enough to run the game

I actually have a save, that's just at the point to visit the city next

Wait, no, I'm dumb, it's one shroud level below

Time to make some quick progress I guess

[forest heart]

If you can, get the mats from your current world and just up the level of your Altar 😄 I do assume they have used the /minidump command?

[tame palm]

Nope, didn't know about it

[forest heart]

Well, typing /minidump in here you'll get a DM from the bot with a list of crash 'solutions' they fix a lot of the known issues, but not perfect. Try each of the steps and check see if they help.

[near granite]

Aside from disabling HUD: Is there a way to prevent this overview from expanding? It goes on and off like every "milisecond" when moving (even if it's just a centimeter) and that's basically "flickering". 😓

[rugged remnant]

I spent 3 hours looking for boots from the Gloom Monarch set, because they didn't fall out of the chests. And it was only after 3 hours that I realized that I had 5 of them, they were just CALLED DIFFERENTLY in my language. It's funny. 😢

[tame palm]

Crashed in the other world on a different host system as well

[forest heart]

Then run through the /minidump steps and if that doesn't solve it, check file integrity, then submit a bug report using F1 in game.

[gaunt rapids]

if there's a localization mistake, please report it in-game. Feel free to suggest a replacement term as well

[spring valve]

I updated the latest patch and it wiped about 40hrs worth of play. Is there a fix to get my progress back?

I was level 17 but now im level 9 with most of my progress gone

[gaunt rapids]

could it be that somehow you swapped from cloud save to local or the other way around?

otherwise you should have up to 10 backups of each world in your local files

every ten minutes, boop, new backup copy

[spring valve]

I was playing on my steam deck yesterday and i said local save, maybe thats it.

Im on my desk top now though

[grim grove]

Game is unplayable - I keep uninstalling and reinstalling updated GPU drivers, and the game still gives me an error that they are not updated. Does anyone know if there's a current fix for this?

[gaunt rapids]

ah so probably a sync issue?

[gaunt rapids]

what's your GPU?

[spring valve]

not sure, i thought it was that and i turned on my deck to sync but still nothing

[grim grove]

Intel Arc. it'll play good for a session, then it'll crash, then I have to change drivers again.

[gaunt rapids]

ah yeah the Intel Arc GPUs have been a pain in the butt

since they're kind of a new thing the kind of blindsided usat the start, and even now support is touch and go

[grim grove]

okay, no worries then. now that I know, I'll play on my other laptop

I appreciate the info!

[gaunt rapids]

can you drop a bug report and follow through when you get a request for files? Just so we can get this fixed

[grim grove]

yeah for sure!

[gaunt rapids]

for those who don't have the 2nd laptop fallback option

ty mate appreciate it

[spring valve]

by chance do you or do you know a place that has a guide on how to load a previous save file? I cant find anything at a quick look on google

[gritty solstice]

I want to made some personal quests on a server and my task was to reach the Dark Thicket Watchtower. So, since we already found it, it teleport to the it, activate the quest and talk to the flame. After that this appeares.

[gaunt rapids]

please report this using F1 in-game, thank you!

[gaunt rapids]

sorry I got distracted

so what I would usually do personally is back up all these files in a different folder

then delete the last file in the series that is a world save

here it would be the third one from the top

don't mind the red pen it's a screenshot from another user 😄

so yeah you'd remove the third file in that folder, 3ad85aea-4 (that's the name of the world save for the first slot, back-up #4)

and then rename 3ad85aea-3 to 3ad85aea-4

and normally the index would tell your game "please launch 3ad85aea-4" becasue it's the most recently backed up

even if it was originally 3ad85aea-3 you've just renamed

and you can do that for the other ones if 3ad85aea-3 isn't old enough

it's very convoluted and I hate it but I keep asking for devs for a fix and they're like "well it's that or [feature or content we all want]" so I keep losing

[tame palm]

Does the logfile contain any hints on what causes the game to crash?

[wanton arrow]

Have been seeing some significant instability since last patch. Bats AI is all messed up, and server resets are not repopulating the dead mobs even though the timers have all expired. Multiple resets are required to get that to work.

[gaunt rapids]

please report these issues in-game so our team can ask for the appropriate files to investigate

[burnt saddle]

My wife and I both play Enshrouded together and since the last patch we've been getting random crashes. It shows a mini dump error and one option is to upload it. Not sure what I should do, anyone have a suggestion?

[gaunt rapids]

type /minidump

follow the instructions

[burnt saddle]

it closes the game out and has a box

[gaunt rapids]

if it doesn't help, please reach out to our support https://enshrouded.zendesk.com/hc/en-us/articles/9767167725853-Reporting-Bugs

I mean type "/minidump" here on Discord

[open tree]

That just means your game crashed

[burnt saddle]

like I said though it's been since the last patch

wife has been getting them as well

[gaunt rapids]

have you tried steps 1 through 3 of the minidump command? files verif, liandry's tool, etc.

[burnt saddle]

files are fine. but my question is why my wife is getting them too since the last patch?

[gaunt rapids]

"minidumps" are just crashes so "why does the game crash" is a question that could have numerous answers

someone more literate about this than me (eg one of our helpers) might see something in your logs, but personally I'd recommend contacting our support (see my message at 4:06) for personalized assistance

[forest heart]

Do you both have the same hardware specs?

[gaunt rapids]

btw this should now be fixed

[cunning arrow]

anyone here know a workaround of the flashing rested buff in the HUD? it really sucks
To further explain it keeps flashing whenever i meet the conditions especially in caves when i run

[gleaming orbit]

So. Getting that minidump error now. Flew from the frozen waste tower. landed on the ground and crash. have verified and checked everything else but to no avail. Seems to only happen when in the frozen snow area

[red patrol]

For comfort, do we need the best furniture item in each category, or do we need several from them? For example, in all online guides, I read that you need to craft multiple items from the bathroom category, but I'm not sure if this stacks?

[forest heart]

have you typed /minidump in here and followed those steps?

[gaunt rapids]

known issue, no workaround yet

[cunning arrow]

Thank you so much ❤️

[gaunt rapids]

check the wiki https://enshrouded.wiki.gg/wiki/Category:Comfort

I think some of the items stack and some don't, but I am incapable of telling you which are which

[gleaming orbit]

yes used the/minidump. reistalled my drivers verified my files. am going back into game will left you know if it fixed it^.^

[glass jasper]

not sure, where to ask this. Lurkit email, but out of key on web page..
thanks

[boreal heron]

was the limit for player-created map markers adjusted in the latest content update? (not the patch yesterday)

I can no longer make new map markers

[gaunt rapids]

I'll let our Influencer Manager know, thank you!

[whole sequoia]

Hello guys. What can i do with fps issues?

CPU: Ryzen 7 5700X
RAM: 32Gg 3600mhz Kingston Fury
GPU: RTX 4060Ti 8gb
MB: Msi B550 Gaming Plus
512Gb SSD

I have massive fps lag on ‘Balance’ DLSS, and game look like ugly.

[novel cedar]

Do you have the Nvidia app it can adjust your game settings. You can set it for performance or apparence.

[forest heart]

What actual FPS are you getting?

[gleaming orbit]

Well so far I have had no crashes or dumps. did a few runs into the area, but will test it more later. Rl issues atm. Hate Rl lol

[pallid sleet]

(idk if this is the right channel for it) the mobs dont spawn after this new update, i need to restart the game a few times for them to spawn idk if everyone have the same problem or its just my world

[dusky pelican]

after update only, getting minidump crash (logs above). Tried the minidump command fixes, nothing works

must be something in update related to this?

no idea what that is but yea

[ebon ibex]

Why is this locked in windowed?

[boreal heron]

if you click the > arrow nothing happens?

[ebon ibex]

The arrow changes it to fullscreen, i meant the resolution

You can change it in fullscreen

But in windowed theres no options

[boreal heron]

windows have dynamic resolution I thought

[ebon ibex]

Oh you can move nice

Usually games dont do that, ty

[boreal heron]

[pseudo kindle]

I've had these mini-dump crashes too. Before the Update it runs perfect. After many research i found one solution that might help some others too. At least for "Nvidea-Cards" there is this System Control Panel. In there is a 3D Global Setting: Shader-Cache-Size. I changed it from "Driver Standard" to "unlimited". Now it runs smoth again. Hope it can help some of you. Btw i had Problems with Silent Hill 2 and Stalker2 won't even load the pre-shader. Now everything is fine. Good Luck! And Enshrouded is for me the GOTY!

[near sierra]

Just a quick note to say that my animals have a tendency to regularly pass through the walls and their enclosures (which are hermetically sealed) and that the same applies to the npc in my town, although this is less serious :p. On the other hand, sometimes it blocks them in the background.

Another thing : If I stand still for a while, they all gather around me and don't move.

[round vortex]

Hello everyone, I am new to Enshrouded and am having some difficulty getting it running for my wife and me. We are both on MX Linux 23.4 with kernel 6.1.119-1 . We both have AMD Ryzen 7 2700x and Nvidia Geforce 2060. When we launch Enshrouded, it shows that it is running in the Steam window but nothing ever shows for the game itself.

We have the Proprietary Nvidia drivers installed but they are a bit dated 535.183.01-1

[forest heart]

First port of call is always to update drivers, but i know next to nothing about linux i'm afraid.

[round vortex]

I did try updating to the latest drviers from Nvidia but it actually got worse

[forest heart]

Yeaaaa, sometimes that'll happen as well.

[round vortex]

had to roll back th o this driver for other games to play. We play Guild Wars 2 and Baldur's Gate 3 with no issues

was hoping I might find some Linux gamers here that have seen this issue

[supple mica]

Linux users have been pretty few in here... when they have been having issues, I have mostly seen it not detecting the GPU correctly... which I would say would point to driver more than anything... but I don't use Linux to game, so I have no idea where to start there.

[round vortex]

Wish I could even get to a screen to see if it is or isn't detecting my card

[supple mica]

check for an enshrouded.log in the main install directory. should give a log of everything up to the crash point, if it is starting up to the point to write to it at least.

[round vortex]

[I 00:00:00,414] [graphics] skipping device because it does not support extension 'VK_KHR_shader_non_semantic_info'!
[I 00:00:00,414] [vulkan] Old Nvidia proprietary driver detected with driver version 0x85edc040

[supple mica]

I would say thats a vulkan issue. there may be a separate package for things on the linux side... not sure... but def driver/vulkan related.

[round vortex]

guess I need to figure out what Vulkan settings I need to add to startup

appreciate the assistance. had not found anything in my googling about the log file

[distant finch]

Take the animal treats out of your pocket! 😆 Not sure if they "fixed" it this patch or if I just heard that it's on the radar but they are away... maybe it was the NPCs I hear about...

[distant finch]

if you have official nvidia drivers, open up a terminal and try nvidia-detect or nvidia-smi

I don't game in Linux either, but I do have an nVidia card installed on my headless server

[round vortex]

Detected NVIDIA GPUs:
09:00.0 VGA compatible controller [0300]: NVIDIA Corporation TU106 [GeForce RTX 2060 Rev. A] [10de:1f08] (rev a1)

Checking card: NVIDIA Corporation TU106 [GeForce RTX 2060 Rev. A] (rev a1)
Your card is supported by all driver versions.

I did find in the enshrouded.log that it is detecting my card with no issue

I am thinking I may be missing some nvidia libraries, the 32-bit ones

I recall seeing something posted on ProtonDB that mentions this, going back to look

[lost oxide]

Good evening, I have a little problem with the spinning wheel quest. It tells me to put it down but I can't find it anywhere to craft, neither at the carpenter's nor at the huntress'.
However, I have all the necessary compounds. Fossilized bone, bronze, board, etc.
Someone have a idea ?

[wise lodge]

Is anyone else having trouble getting multiplayer to work?

It was fine a few hours ago, but now it won't work

[zinc oak]

Sorry there is a lot in here - did anyone get back to you on this?

[zinc oak]

I am not sure, but I'll look into it.

[zinc oak]

What is the FPS you are getting and what resolution are you playing on?

[zinc oak]

Have you followed the instructions in /minidump?

[zinc oak]

Are you playing on a dedicated server or solo play?

[dusky pelican]

Yes

[zinc oak]

This is a known issue that the devs are working on, however you should report bugs by hitting F1 from inside the game so that the devs are aware of issues, as they are rarely in here and any information (including your saves if you include them) can assist them in helping narrow down issues.

[zinc oak]

okay - I am gonna make a thread with your log file, and continue the conversation in there. Let's see if we can't figure out what is going on.

DieOrBeDead - Crashing

[zinc oak]

It should be on the hunter, however sometimes they need something to be crafted or picked up. Look in your crafts list for a <!> quest markers and make each of those (even if unrelated) and also complete quests for the hunter if she has any. Some of the prerequisites for things can get a bit muddy, so I am not sure what could be causing it to not show up exactly - but that is where I would start.

[zinc oak]

It's Tuesday. Steam has a lot of maintenance they do on that day that interrupts certain aspects of multiplayer games on their platform. You can try now to be sure, but if after a few hours you are still having issues, check over in #server-support and they might be able to help you out.

[wise lodge]

That makes more sense than what I was thinking. I started reinstalling the game a little while ago to be sure

[round vortex]

I was able to get it running after some trial and error with these Launch Options in Steam: PROTON_HIDE_NVIDIA_GPU=1 gamemoderun %command%

[zinc oak]

Glad you were able to figure it out. Sorry we couldn't be more help. I don't think any of us know much about Proton or running the game on it, sadly.

[distant finch]

Nice!! Sorry we weren't of much help 😁

[round vortex]

No, just the things that wer suggested helped immensely. I am a windows sys admin so I know how to make it work in windows with no issues, I switched to Linux just a few months ago because Windows Recall freaks me out.

[zinc oak]

I am not seeing anything about any changes to the map markers. I do know that there was a very old bug where people were having the issue, but from what I understand it was fixed quite some time ago.

I would verify your game files on steam if you haven't already to see if that fixes the issue you are having.

[remote bluff]

hey folks, I'm getting some pretty bad rubberbanding/lag issues even when in a private game by myself. it seems to be mostly when I press Q to aim my bow (takes at least a second or two to zoom in), gliding, and sometimes when just moving around the world. I've tried putting my graphics to performance, vsync off, and some accessibility features to reduce blur. i equally tried putting the steam folders as exclusions from microsoft defender antivirus scans.

I have a Ryzen 9 processor and a 3080 graphics card, so I'm not entirely sure it's my PC. it feels like some optimization issues? all my other games run just fine.

does anyone have any other ideas? i love this game and I'm about 100 hours in and would love to continue

[zinc oak]

do you also notice lag issues when changing weapons or opening your glider?

[remote bluff]

opening the glider for sure has been an issue, yeah

[zinc oak]

Okay. are your game and steam installed on the same drive, and if they are, is that drive an SSD?

[remote bluff]

you know what...maybe it's my steam install. i have steam installed on my harddrive, but the game installed on my SSD. after some digging I did see that some saving is still done on the HD

[zinc oak]

Yeah this issue happens when steam is installed on a different drive. Something to do with accessing the shaders. It should stop if you reinstall steam on the SSD.

[remote bluff]

well thank you very much, i'm going to try and move my steam install 🙂

[zinc oak]

Specifically the same one as your enshrouded install.

[zinc oak]

Let me know if it doesn't work, though, as it could be an issue with the shaders.

[remote bluff]

shaders makes a lot of sense tbh

[zinc oak]

but most likely that steam is on an HDD. 😄

[remote bluff]

yeeeeeeeeah steam should totally be on my SSD XD

[rare light]

hi i wanna ask can i use an intel iris xe graphics card for enshrouded, or it does not support it

[zinc oak]

Unfortunately this GPU does not have enough VRAM to be able to run the game.

It it basically comparable to an NVidia GT 1030, which is not supported and unable to play the game.

[boreal heron]

Yup, already verified - that’s the first thing I checked

[remote bluff]

sorry if this interrupts the current discussion but i can confirm that moving the steam install helped enormously. thank you so much

[keen elm]

hey anybody experienced strange freezing on linux? The game looks like freezed. But when i do alt-tab and there is a window open on top of enshrouded the game works in the background but once i try to move etc the game freeze again. So the game did not freeze really. Hope its clear what i mean 😄. Tried different protons allways the same after a while.

[zinc oak]

Glad to hear it! 🙂

[zinc oak]

I would report this from in the game then. I am not aware of anything specifically that has changed.

[zinc oak]

Unfortunately, there really isn't anyone on here that is familiar with proton or linux with the game. All I can say is with a windows version I would say to verify the game files, verify your drivers and version of Vulcan are up to date and check to make sure that the game is using the correct GPU if you have more than one.

[keen elm]

thanks for reply tried all of them. But still the same :/

it worked before perfect

[zinc oak]

I don't know if there is monitoring software like GPU-Z or something like it for linux, but maybe run that to get an idea if something is happening inside your system when this is happening.

If nothing else, you can try clearing out your steam download cache and reinstalling the game.

[keen elm]

already tried reinstall :(. Hm there is no monitor for linux i would know

just hoped the devs know about the problem. As they are trying it to run it on steam deck as well

[zinc oak]

Currently Linux is not a supported OS.

[keen elm]

well i can still play 😄

[zinc oak]

And while it does run on Steam Deck, as well as other's with Linux and Proton, (there was one a few hours ago that has it running fine) There isn't any players who hang out in these channels who are using it or know enough about them to help.

[keen elm]

i might open a channel on steam discussion then. Mabe somebody has the same prob

[zinc oak]

Yeah, steam or Reddit right be good options. I know there are a couple of regulars on reddit who are using Linux at least.

Might even want to search there for someone with a similar issue.

[keen elm]

first i try proton experimental bleeding edge maybe it will help

the game runs great since day 1 on linux so

[vernal trellis]

Coming back to this, now with a GTX 4070 Ti Super. As a test, we cranked up the settings to max quality and as soon as we saved back to the game, it crashed to desktop with the crashhandler64 faulting module I mentioned above. 🙄
Playing on the quality preset and it's stable for now, but seems a bit ... unoptimized? if max quality fails on that card

[zinc oak]

Video cards are only one part of what your computer uses to run games. If you have low ram availability or your CPU is getting overlaoded it could also cause issues. So just replacing the GPU isn't going to let the game be run on Max Quality if you still have a Ryzen 5 3600 and 16gb of ram on that system.

But it's good that you have found settings that work for you.

[vernal trellis]

So what would be the specs for a system that could run on max? I get that the CPU is older but there's more than enough RAM (neither are really hitting their usage limits running the game btw)

the crash also happens immediately after saving the graphics settings

[zinc oak]

While adding a better GPU does increase the capabilities of your system, The CPU is still relied heavily for a lot of graphics-related settings and calculations. A lower end CPU will limit the capabilities of a higher end GPU, and could still cause issues that lead to crashing if it is unable to keep up with what the settings are.

It deosn't mean you have to run out and get another CPU, but it does mean you will not be able to run the game on it's highest settings without issue.

As for the specific specs that could run the game on max, I am unsure. I would say a new generation of CPU, at least 32GB of ram and the higher tier GPU's, but for specifics, I am unsure.

I can tell you, though - even my gaming rig that was top-of-the-line a couple of years ago can't do it.

[vernal trellis]

Sure, I get that, but the crash rate seems bizarre. There's hardly a chance to get anything in the render pipeline before it crashes, so it seems like something else is going on (maybe an issue with an nvidia API; I've had problems with their new reflex/dlss stuff in other games)

We'll report these crashes through the ticket system anyway though. Maybe something can be done to fail more gracefully

[zinc oak]

You can try to check individual settings for sure. But as for what is specifically causing the crash? I would have to look at the log, and even then might not be able to tell you.

[vernal trellis]

what log would that be?

[zinc oak]

[...] \Steam\steamapps\common\Enshrouded\enshrouded.log

you can just drag and drop the file in here

[vernal trellis]

Thanks, now crashing on balanced, and it looks like memory issues. But it's confusing because none of that adds up to available vram or system ram, which are both 16gb and about 35% usage with the game running

[E 00:00:46,224] [memory] Could not allocate 134,217,728 bytes of memory, error=1455
[E 00:00:46,224] [memory] Could not allocate new memory block, error: out of memory
[X 00:00:46,224] [memory] SystemMemoryAllocator 'Main_Gameframework' is out of memory! - Could not allocate 18,087,944 bytes for 'EntityMap'! (AllocatorAllocSize:3,316,968,392  ProcessAllocSize:3,475,439,616)

[zinc oak]

I can't really tell you one way or another without seeing the whole log.

[vernal trellis]

The computer was restarted in annoyance and now it's running fine again... I'll pull the whole log afterwards or at the next crash, if memory fills up 🙂

Now I crashed instead. The dump file shows a memory issue but the log doesn't. Nothing in the system event viewer either

ExceptionAddress: 00007ff7dee02b40 (enshrouded+0x0000000000ac2b40)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

PROCESS_NAME:  enshrouded.exe

READ_ADDRESS:  ffffffffffffffff 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

STACK_TEXT:  
...

SYMBOL_NAME:  enshrouded+ac2b40

MODULE_NAME: enshrouded

IMAGE_NAME:  enshrouded.exe

STACK_COMMAND:  ~55s; .ecxr ; kb

FAILURE_BUCKET_ID:  INVALID_POINTER_READ_c0000005_enshrouded.exe!Unknown

I submitted this and the previous one in the ticket system. This update has been a PITA for us, unfortunately

[zinc oak]

I am seeing a lot of "Failed to allocate download memory buffer," but this could be several things.

As for the rest - it looks like there is something going on right before crash, but honestly it's errors that seem to be happening from within the game.

[near granite]

While I don't know how these guys managed to respawn in under 2 minutes (I moved my altar): Shall I "remove" them for safety or is it safe to keep them as bodyguards (they're friends anyway)? 🤔

[zinc oak]

Sorry I don't understand what you are asking?

[near granite]

The Vukah respawned on my property and I'm not sure if that might cause issues and if it would be better to kill them again. 🤷‍♀️

[open tree]

Enemies always respawn immediately when an altar is removed

[zinc oak]

They spawned within an active altar area?

[near granite]

No. There was no altar for like 30 seconds and they respawned in that timeframe (I never knew they were that fast and thought it takes 30 minutes of "absence"). But I don't know if they for example are going to kill my yaks if they manage to access them as they're "natural enemies". 🤷‍♀️

[zinc oak]

Probably.

If they kill them in the wild, they'll probably do so there as well.

[near granite]

That's a shame. Sorry dear Vukah-Friends, but "safety first". 😦

Actually: I've a backup. Let's see what happens.

They actually don't attack the yak. 👀

[supple thorn]

Is there any way to fix the lag when playing coop? Or do I need to get a Server?

[zinc oak]

It depends what you mean by lag. Is there a high ping for the guest and they are bouncing around, or are you getting performance issues as host?

[supple thorn]

Both tbh. My wife says theres lag everytime she changes items pn her hotbar

Regular bouncing for both

She hosted

But the same Problem is there when I host too

[zinc oak]

Does she have this issue (hotbar) on a solo game? this is usually due to having steam and your game installed on different drives, or both being installed on an HDD instead of an SSD

[supple thorn]

Huh. I guess thats something to Check later. Ty

[pallid sleet]

Full solo play

[zinc oak]

Okay. I have seen a few people with this issue - though mostly on servers, some are playing solo. Unfortunately the only thing I know of that might fix the issue is changing the difficulty settings to increase the amount of enemy spawns.

[pallid sleet]

This make sense ty ill try

[zinc oak]

I would definitely report this from inside the game by pressing F1 and including a description of the issue as well as a zipped copy of your save folder - so that the devs can have more information about the issue and hopefully be able to find a fix sooner:

SAVE FILE LOCATIONS:

For local save files:
..\Users\%username%\Saved Games\Enshrouded
For cloud save files:
..\Program Files (x86)\Steam\userdata\[YourSteamID]\1203620\remote
YourSteamID is your unique Steam ID number

[languid plaza]

Hello there 🙂
I'm having more and more crashes every day since the big update - and every time the game becomes an update - no matter how small or big -, it's crashing when it's downloading. Anyone else with this problem? sigh

[zinc oak]

Sorry. What do you mean crashing when it is downloading? You mean when you download the game from steam something goes wrong?

[languid plaza]

no, sry. i mean when i am playing and the game becomes updated via steam while i'm playing, the game crashes every time.

[forest heart]

Then tell steam to now allow downloads whilst you're in game.

[zinc oak]

The game doesn't get any updates while you are playing it?

[forest heart]

Steam lets you have that option.

[zinc oak]

Steam will not update a game while you are actively playing it though.

That would be beyond bad if it did xD

[forest heart]

I've never used the option but honestly... wouldn't be surprised if it did 😄

[zinc oak]

I think we are misunderstanding what they are trying to say though

[forest heart]

Possible.

[languid plaza]

thx for he hint, but i already enabled and disabled this option a few times to see if it changes the behaving; but it makes no difference if it's enabled or disabled, it still crashes when it's downloading updates. It's the only game that acts likt this, all others are fine.
but thx anyway 🙂

[tawdry briar]

are you playing on a dedicated server that is updating and then your client gets disconnected?

[zinc oak]

Okay so just to be clear. When you are in the game, it is crashing. and when it is crashing, steam is updating another game?

[forest heart]

I don't think we're clear on what you mean. If the option is turned off, steam shouldn't be downloading anything, so there should be no crash from that side.

[languid plaza]

no it's only in Enshrouded, when i'm playing and Ensh is getting updated, the game crashes.

[zinc oak]

Okay - Enshrouded should not be getting an update while you are playing it. Where are you seeing that it is being updated?

[forest heart]

What you're saying about Enshrouded being updated whilst you're playing it shouldn't be possible. Is this download happening in game or out of game?

[languid plaza]

yeah i know that, but does the game knows that too? 🤔 😅

[zinc oak]

The game doesn't update itself.

It downloads shaders sometimes. but patches and updates are all done through steam while you are out of the game.

[languid plaza]

when Steam has an update for the game, and i'm in the game when steam starts downloading the game crashes.

[zinc oak]

Are you starting the update while in the game?

[languid plaza]

that's the problem: When Steam is updating the game, or patching... the game crashes

[languid plaza]

steam does....

[zinc oak]

Okay - then you need to check in with steam support and find out why this is happening. The game itself can not be running while an update is happening.

[forest heart]

If you're saying that steam still downloads things when you've turned that option off, then you might need to reinstall steam/check with steam support because that is not Enshrouded related, that's a steam issue.

[zinc oak]

Just to be absolutely certain - you are talking about downloads from this screen on steam, yes?

okay, yeah. it should NOT be downloading and updating a game that is running. It's crashing because it's trying to do something that shouldn't be possible.

[languid plaza]

yes, right...
thx a bunch for your help, i'll contact Steam and hope it will be fixed.
Have a wonderful day everyone! 🙂

[zinc oak]

You too! I hope they can tell you what is going on becuase that's a dangerous thing to keep going.

[tame palm]

Nope, not yet
We resorted to bringing the boss to low HP so she join in for the kill before she crashed again, but she can't explore the city at all
Enshrouded Tool Fix gave her like up to 5 minutes before crashing again, instead of crashing within like 5 seconds to one minute before, but that's all we were able to do

Oh and of course we made a bug report via F1

[zinc oak]

Started a thread so it doesn't get lost in everything again

[tame palm]

Thank you

[nocturne pier]

hello, I demolished the well of my start area without hitting it but by pressing the command, it was accidental is there a way to find this well because we can not build it for the moment ? I specify that we are on the dedicated server of a friend.

[zinc oak]

If it was a well that was placed there before you put the base down and you demolished it and didn't pick it up, unfortunately, no.

[nocturne pier]

...

[zinc oak]

If they have a recent backup, you could roll back the server. otherwise anything demolished is lost.

[nocturne pier]

ok thank you for the answer...

[flat quarry]

Hiya thank you for replying.. it sorted itself out and I got a few extra hours in then got the same crash 😦 so frustrating .. I will try the minidump

[half kraken]

heya. Not really troubles: Where would be the best place to tell devs that bats imo are too loud? I'm kind of sure that they won't change anything but as long as nobody is complaining, they definately won't

[ocean leaf]

anyone know how to wipe a server you have on Gportal

[wind kindle]

Seems that Steam Deck is just crashing with this game rampantly since the last few patches. Really sucks because I put in a ton of hours into this game on the Deck when it released. Didn't run well but it didn't crash either. Has anyone found a fix for the random crashes?

[trail harness]

in build mode, the single block disappears after a while if you have already built a lot. makes it difficult to continue building. here is a picture of it build hammer is out and you can't see anything. strange error but only happens if you have already built a lot on the server. check it out.

[red nexus]

the fact that bats flight pathing is broken atm is known right? or is there a fix?

[forest heart]

Submit a bug report with F1 in game and they'll most likely want a copy of the game files for replication purposes ^^

[distant finch]

Woohoo! Glad that has helped!

[remote bluff]

oh yeah it's a completely different experience now haha

im embarassed i played like butt for so long

[distant finch]

The game takes snapshots in 10min intervales, up to 10, they are usually named -1, -2, -3, etc., up to -9. After that, they roll over. so you have about an hour and a half of snapshot. Any "roll backs" you do will need to be done within that time frame

[wheat dust]

hello all, how yall doin?

[quartz sapphire]

Hi There, maybe some expierienced the same $hit... on our dedicated server from gportal no monsters spawn anymore

we restartet several times...

[toxic peak]

change the amount of mobs, we had the same problem playing with many mobs, a change back to normal, logging in and changing it back to many fixed the problem.

[quartz sapphire]

how do i switch that?

[zinc oak]

The bug rep[ort feature from in the game (F1)

[zinc oak]

Try allocating more ram to VRAM. As they continue to develop the game - it's is requiring more of the resources they have suggested in the minimum specs, and the Steamdesk doesn't quite have enough ram to fill that - sharing 16 gigs between both VRAM and RAM - however since it generally is only running one thing at a time, you can allocate more of the 16gb of shared ram to the VRAM. I would suggest doing at least 6GB.

[zinc oak]

I haven't seen anything like this in here before, I would at least check your game files on steam to see if this is a file corruption of some kind. Though you stating that it only happens after building a lot makes me think it might be a memory issue. What are your system specs?

[zinc oak]

Please report bugs from inside the game by hitting F1 or using the escape menu so that the devs are sure to get the report of the issue.

[zinc oak]

Though I know how to do it for single-player and co-op games, I am not 100% sure how to on a server. I believe it's done by editing a settings file, but they should be able to tell you for sure in #server-support.

[wind kindle]

Thank you for the suggestion! I'll check and see if the 4GB of vram I set in cryoutilities got reverted with a SteamOS update, that might explain it. Cheers

[zinc oak]

I would set it to at least 6, even if it wasn't. The latest update was big and many people who were able to play on undespec 3gb GPU's are not unable to, which is why It makes me think of the shared ram and allocation.

[bleak walrus]

I'm new to this discord so forgive me if I'm "doing it wrong". I'm not sure how to search the troubleshooting channel for what I need. After the "Souls of the Frozen Frontier" update, my partner and I cannot get into our shared worlds hosted on either of our machines. We have no trouble with Valheim or Northguard. It is only Enshrouded which has suddenly had the issue and it coincided with the update. We've opened our firewalls (wider), tried creating new worlds on both machines, new characters, rebooted all hardware, etc. Before hitting enter, I asked ChatGPT and it says others are having this issue as well. Is there any news on this?|

Thanks!

[zinc oak]

Are you doing co-op play or do you have a dedicated server set up on your machine?

[trim bay]

Random question/problem-i'm playing on my own file that I started a super super long time ago. Like right when the game came out. Obviously i've updated my game since then but my friend keeps running into a line that is telling him Exiting Early Access Area Turn Back. This same friend has gone to this area(Big Tree Biome) and hasn't ran into this issue. Is my map outdated somehow?

[zinc oak]

Are you able to go into that area on your map?

[trim bay]

So far no, it looks like every time he tries to go there it gives him that error message

[zinc oak]

Not him, you.

[trim bay]

I have no tried myself no. Should I?

[zinc oak]

Yeah.

[trim bay]

Okay i'll give that a try

[bleak walrus]

Hi! Thanks for the response. We are doing a co-op play. We just checked that our build versions are the same too. As we speak, she has managed to find and authenticate to one of our worlds hosted on my machine and has now logged into it. So it looks like our only trouble currently might be with new worlds/characters created. Sorry for posting before we had fully tested all scenarios again. Maybe some of the details will help others. We'll hack away at the other problem and see if we can nurse it along.

[zinc oak]

I am glad you were able to figure it out. 😄

[trim bay]

What is the large tree biome properly called actually? I want to make sure I go the right way

[zinc oak]

Blackmire

[trim bay]

Thought so, thanks!

[zinc oak]

It's this area here. anything outside of this circle would still have the red wall.

[spice quail]

curious if Ive screwed myself..I need ecto fragments to make keys for the hollowed halls but cant get back inside to collect more,is there somewhere I can go to get the fragments without going into the halls?

[zinc oak]

each material for the keys is located in the hall before. IIRC the first hall doesn't need a key.

The one in springlands.

[spice quail]

Thank you yet again Kira lol

[wanton arrow]

I posted in server-support, but not getting attention apparently. Hosted server on Bisect is not resetting the MOBS even after timers have passed. Almost all POIs are empty of MOBs except bugs, and multiple server resets have not fixed it yet.

[trim bay]

Yep I was able to find it, thanks for the help!

[zinc oak]

We know nothing about server issues in this channel. I believe this is a known issue, but I don't know anything about it other than one suggestion is to change your mob spawn amount and then change it back - and I have no idea how to do that in a server.
You only posted a short time ago. give them time to respond.

[wanton arrow]

OK, Thanks Mama,

We are playing on a survival server and that hint might actually tweak the bug.

I am building a town for the next build contest, and I want to be able to say we built it under survival conditions and we built it without cheats. But that means I gotta FARM!

[bleak walrus]

Well sadly enough, the issue is back. We played for a while and tried to tame a cat (oof). It started glitching so we decided to log out and let it reset. Now my partner is having the same issue. When she searches for the world hosted on my machine, it doesn't show. Normally, the name pops up immediately. Intermittent issues give me heartburn.

[zinc oak]

I honestly don't know too much about how co-op games or servers find and connect to each other. They might have more information for you, or an idea on how to help in #server-support though. You can check there.

[bleak walrus]

Ah, I thought server-support was for actual multi-player servers. I'll check there. Thanks for the response. Take care. L.🍃

[wanton arrow]

I may have figured this out Mama, thought I would post feedback here in case anyone else runs into the same issue. I put a ticket in to the hosting company complaining about performance. They moved me to a new node and issued a new IP:port string. I assumed (bad on me) that the favorite would update, and indeed, it still worked. HOWEVER it was causing the issues that I posted above. Once I removed the favorite server and re-added it, everything started working properly. This is a tails case issue for the multi-player team and should have LOW priority.

@zinc oak

[zinc oak]

It is, but they know a lot about how stuff connects in multiplayer, so they might have an idea as to how to help you. At least better than I. 😄

[trail harness]

hey so I have Intel Core i9 14900K 24 (8+16) 3.20GHz So.1700 WOF then 48GB G.Skill Trident Z5 RGB silver DDR5-7200 DIMM CL36 Dual Kit and a NVIDIA 4090 I don't think that can be the problem other players also have the problem when they are on our server and there is way too much built

[zinc oak]

If it's a server-wide issue, I would check to see if they know anything about it in #server-support.

[toxic peak]

Sorry for the late reply, seems we might be in different timezones. Start with shutting down the server, then go to basic settings, scroll down to custom difficulty settings, find enemy amount and change it there, start the server again, try and log in and check if you have mobs. If you have, do it all again and this time change it back to your original setting for enemy amount.

[patent tangle]

This is probably a known issue, I saw a few people post about this in Reddit and other spots.
I have a friend that is unable to complete pre-processing after launching the game. They say that they have an adequate amount of VRam. We were able to play it a few times together in the summer but since then this is a repeated issue.
I wasn't able to easily find a fix in here yet. Anyone have any pointers (I'm busy at the moment and may not respond right away)

[zinc oak]

Can you please have your friend log in here and post their issue? It's pretty difficult to troubleshoot through a mediator.

[patent tangle]

I'll let them know and have them take it from there.

Thank you!

[frank reef]

when dropping a save file into file explorer, should i drop this entire zip folder or just the content?

[zinc oak]

Context is needed. What are you trying to do?

[frank reef]

im just trying to import a world save from a friend's dedicated server so i can play it on private

[zinc oak]

Do you already have any world saves on your system you are wanting to keep?

Like solo games you already play

[frank reef]

yea like i have another private world i play on

[zinc oak]

Just dropping these files in your save folder will overwrite it. I would suggest reading this - https://discord.com/channels/1046840540550942720/1233539692591448166 - before attempting to move a save over to your world, and making a backup of your current save folder just in case.

[frank reef]

like i have these but i got the save folder for this dedicated server and i want it to show up in private games

[frank reef]

@zinc oak is this different than what ur talking ab or should i look at that guide

[zinc oak]

One of those saves would be overwritten by what you put in there.

[frank reef]

can i choose to overwrite one or is it random

[zinc oak]

read the guide and make a backup. The game uses specific ID's for "save slots"

[supple mica]

unlike the single player game, the dedicated server only uses slot 1. No map choice

[azure berry]

I have an "interesting" issue: The candles turn off after a while. It's related to the size of the base and the light sources installed in total I think. Today a new "bug" appeared. The animation of bees for example disappeared. I destroyed the game again ^^ Just wanted to let you know, maybe its helpful.

[zinc oak]

I would report this from in the game and include a copy of your save file to make sure the devs get it.

Knowing you, though - you have built something so massive, my GPU would straight up crash if I entered your world 🤣 So it could be something as simple as running out of RAM/VRAM. lol

[azure berry]

This may be a possibility... but I'm not sure ^^

[azure berry]

I could try to make a backup of the savefile and delete the old base.... I'll give it a try ^^ But I'm pretty sure it's related to the amount of candles ^^ Its escalating again 😄

https://tenor.com/view/candle-kerze-gif-9394220603363869207

[zinc oak]

It could very well be. Light and shadows are quite resource intensive, and the more sources there are, the more it takes for it to figure out where everything should shin and where the shadows will be. Add on top of that higher settings for better light and shadow rendering and...

https://tenor.com/view/cookie-monster-om-nom-omnomnom-sesame-gif-10644609

[azure berry]

True.

[onyx kite]

hello i have a problem with the magic chests in my town. i build a cental storage room. then i build my blacksmith near the border of my town. there i dont have access to my magic chests in the storage. is this a know problem? is there any fix?

[zinc oak]

The magic chests have a range. I am not sure exactly what it is, but this is what is intended.

[half saffron]

anyone experiencing massive bursts of lag when pressing alt to swap between slots. The game practically freezes and becomes unplayable. only started happening after last update. dedicated server on a local PC.

[zinc oak]

This issue is almost always caused by the game and steam being on different drives or by both being on an HDD instead of an SSD. In some rare cases, though - it's caused by a shader corruption.

If you have your game installed on a different drive from steam, just reinstall the game and/or steam on the same SSD and it should fix the issue.

If both are already on the same SSD - then you may have to go through and clear out all your shader caches. An easy way to do this is to use LiAnDrY's enshrouded tool fix here: https://github.com/LiaNdrY/Enshrouded-Tool-Fix - just be sure to read the README file before using it so that you can use it correctly.

[half saffron]

Thank you for the prompt response. both on an m.2 drive so ill check the shaders

[tame palm]

Anyone else experienced problem with textures remaining low LoD even when you're getting close?
Not quite sure what started it, but I think it might have started happening after I used the enshrouded tool fix?

[zinc oak]

This is a known issue with texture streaming that the devs are working on - but it's proven to be a tough one from what I can tell. They have improved it over the patches though, so hopefully they'll nail it down soon. 😄

[tame palm]

It only recently started happening on my end, never had an issue with it before
Somewhere around the time I fiddled around with the settings to solve the issue with the terrain (which isn't gone, but much less now)

[marsh cargo]

I have placed a flame altar a few meters below another one. If I deactivate the old one, it is there again after every relog. Does anyone know this problem and maybe know a solution?

[coral haven]

Yesterday I did what the bot told me, and it worked at first sight. But now every time I enter the game, it randomly crashes

[tidal sequoia]

help my inventory bug after my game crash

[analog fox]

This has happened to my map a few weeks ago it's covered in a barcode. I can't see a thing .I was playing for a few days and it just broke. I can clear it as I move through it but every time I restart my game the fog of war resets to this . It's also very lagy when I move the screen around in the map even before this barcode thing.

[bright tundra]

#troubleshooting message Unfortunately, support has no interest in resolving this game error.
I have already forwarded everything that support requested to check the reason for the error and to this day I have not received any response. The same thing happened to several other players who BOUGHT THE GAME and support has no interest in helping.

My PC meets all the requirements to run the game and the drivers are up to date.

[analog fox]

I was worried about that when the patch came out and nothing was done about it . I have seen many many posts about it ... It's a first for me to have a map give me the biggest problem in a game lol but everything else works.

[bright tundra]

This is an old flaw.

[analog fox]

Wonder why it's just a map ?

[bright tundra]

This bug occurs in the file related to the character. You can create another character and play in the same world, this new character will not have the map like this.
However, if you try to play with the main character in any other world, this black mesh will be present, even if it is on a server.

[analog fox]

I'm not going to do that..I will go play something else until it's fixed. Lucky for them it happened hours to late for a refund.

[open violet]

Hey all, I have a question. I'm stuck with the quest "Ectoplasm for the Collector" I'm on the part where you have to enter the Revelwoods Hollow Halls and I have defeated the Cyclops at the end there, but the quest still won't complete. Anyone know if im missing something or if there is a way to force it to complete?

[bright tundra]

I sincerely recommend leaving your review about the game on Steam. The next interested party will check the user reviews. 👎 🫰 = 🍀

[grizzled yew]

Y'all know you're buying an early access game, right? Lots of salt here from folks who should have known they were signing up to beta test a game.

[analog fox]

Yes ok I admit that came out wrong ... I love the game but it's just too game breaking for me to not have a map. I will play it again when they fix it . Just sucks I was enjoying the game and thought it would have been fixed in this patch or a least be worked on since it's effecting so many and now I find out it's been an issue for a long time and they are ignoring it. I'm just disappointed. An no I'm not going to give it a bad review because of this.

[unborn nacelle]

Hey all
I'm new in here, and was wondering if others are experiencing severe lag, while doing smaller tasks like changing weapon, using the glider and so on. At this point it makes the game unplayable for me. I have updated all drivers and my rig is above the recommendations.

I used to play back at launch with no problems, and just got back after this update

[worthy pumice]

Hi. I have an issue that just happened in my world. We killed the ice area dragon boss, went back to base and got off so I could put server settings back (reduced boss hp for the fight, also think the boss dmg setting does nothing as he blasted us full force anyway). The whole fight was a mess, my coop friend kept glitching in the weirdest ways, getting stuck dead with no possibility to revive, had to relog mid fight etc. Anyway after logging back into the game, my friend was wondering about questionmarks everywhere, checked the quest journal and the majority of quests were missing (like 5 active 6 done instead of like 15 active ~90 done). The flame level was also just 4 while mine was 8 (upgraded after logging back).

Anyone seen this reset affecting just 1 of 2 characters in coop before?

[worthy pumice]

Different question then, anyone know how to load old saves? I know where the files are, but the game has no native way of loading previous saves and just deleting the latest files acts like I have none at all. How do I restore a previous version?

[low harness]

Am I the only one that once you've uncovered a lot of the map, it is sluggish and hard to navigate?

[zinc oak]

Sorry - I am having difficulty understanding what your issue is. Which altar is there after relog?

[zinc oak]

Okay, can you please paste your log in this chat and I'll take a look at it?

• Open your file explorer
• Navigate to your Steam folder, by default, it should be in C:\Program Files.
• Find the following file: ...\Steam\steamapps\common\Enshrouded\enshrouded.log
• Drag and drop this file in this chat.

[zinc oak]

Can you please provide more detail on this issue?

[zinc oak]

and @bright tundra This issue is due to a corruption in the character save file. Unfortunately there is nothing the devs can do to fix your issue as they do not have access to, or control over your actual save files.

The best you can hope for is to send your save files in directly via the bug report in-game to help find out if might be causing a corruption from inside the game, but it could be something happening outside the game, even in steam, that could be causing the issue - or could be proving incredibly difficult for them to track down due to a lack of any information that is helpful in finding the cause.

But even if the issue was fixed and they stopped it from happening again, as far as I am aware, they would have no way to actually repair the corruption from inside the game itself.

Quest Issue: Ectoplasm for the Collector

[zinc oak]

This could be one of Two issues with the same symptoms. In most cases, this is caused by the game and steam being on separate drives, and it having to access the shaders on a different drive. It causes just enough lag to hold up the game for a split second. In the case of people having the game and steam on the same SSD, it's a shader corruption. This can also occur if both Steam and Enshrouded are on the same drive that is an HDD and not an SSD.

If you have the game on separate drives, reinstall your game on the same SSD as steam and this should fix the issue.

If they are already on the same SSD drive, navigate to ..\Steam\steamapps\shadercache\1203620 and delete fozpipelinesv6 to see if that helps - if not you may have to delete everything in that folder and recompile all your shaders.

[zinc oak]

I have not seen anything like this before, but it's possible if they were having connection issues before this, which could have cause the issues during the fight you were mentioning) or if they were disconnected abruptly, that something got messed up in their character save that could cause something like this.

This information would be on their character save itself on their computer. They can try using their backups in their character save, but if the backup is still there, they would lose all progress on the quest to kill the dragon if they are in personal progression mode as well, and would very likely have to redo it.

There is information in this guide here explaining how save files work: https://discord.com/channels/1046840540550942720/1233539692591448166

[worthy pumice]

Yea just found out it's on their end after rolling back through my 10 save backups 1 at a time

then checking the web URL for their steam cloud saves

[zinc oak]

If you are talking about the map having FPS lag, it is a known issue that the devs are aware of. Unfortunately, there isn't anything we can do on this end to fix the issue, and we just have to wait until they are able to discover what is causing the issue and repair it.

[worthy pumice]

I'm not sure what this game splits across our computers, because me rolling back was rolling back my friends inventory, but not quests

Just read the PDF, it doesn't really explain what gets stored on my end, what on theirs and whether we need to restore both of our respective char files to the same time point. It says this:
"Also note that your character—its progression, gear, inventory items, and level—are stored separately from worlds
using a file called “characters”. Since the update, these also have autosave iterations looking just like world saves"
But me rolling back my character file rolled back their inventory. When they logged in, they briefly saw different active/completed quest counts flash on the screen before resetting to the bugged count we were trying to fix. Will try figure out tomorrow how this all works by doing rollbacks on their end.

[zinc oak]

They would have to roll back the file on their system, as their quest progression would be stored there.

[worthy pumice]

is it just their quest progression? or anything else?

[zinc oak]

It's inventory, map data, certain quest progression, levels/experience, skill point allocation and a few other things I can't think of at the moment. Basically the things that follow you from each game.

[worthy pumice]

in one or 2 of my backups, they saw their quest log change (still bugged, but slightly different count/list)

which is also odd

you also said inventory is on their end, but my character file rollback changed their inventory

it can't be stored both places, would create a conflict

in any case, will try rolling them back tomorrow and let you know how that worked

thanks

[zinc oak]

It could also depend on whether they have their progression set to "personal" or not.

Inventory is always on player side though. I am not sure why you changing it on your side would have altered theirs.

[worthy pumice]

where do you set the progression?

i expect it is personal as we sometimes run into issues where one of us completes a quest and the other has it shoved into "inactive" and has to e.g. hold the quest item first before it updates

[zinc oak]

It's a personal setting - so they would have to look, but you can see it in their quest log. If it's set to Personal progression "Missed embervale Quests" will have an (Active) next to it, if it is off, then it will say (Inactive). they can toggle it by clicking on the words "missed embervale quests" and using the key that is displayed in the text to the right (Default is "X")

[worthy pumice]

oh, it's not a setting at all, it's this way for everybody and you don't get a say about it. i thought it's a setting that would stick it straight into completed when someone finishes the quest. you have to do the quest personally to move it from inactive to completed.

[zinc oak]

Having it say "inactive" means that personal progression is currently turned off.

If that is the case, I am not entirely sure where the data for it might be located - possibly in the world save itself, but I am not certain.

[worthy pumice]

i'll find out tomorrow if rolling them back will fix the quest list, but i suspect it's there

[zinc oak]

I don't deal too much with multiplayer issues in this channel, as most of that ends up in #server-support. And only play in solo myself.

[worthy pumice]

it's unlikely all 10 of my saves (1 of which being from yesterday) are bugged

i'm sure they would have noticed all the npcs in the village having notifications above their head sooner

[zinc oak]

I would backup that folder (copy the contents somewhere else) before entering the game again just to be sure you have backups that go back that far.

but yeah, have them make sure their personal quest progression is toggled to off, because if they accidentally turned it on somehow, that could do what you are describing.

[worthy pumice]

nah it's unrelated. i have 15 active 115 completed and their entire list across active/inactive/completed was like 10/0/6 or something

if it was the personal thing, it would be about which section they fall under

not a complete purge of the list

the game acts like they never picked it up to begin with

all the way back to sheltering the npcs

[zinc oak]

true.

[rancid crystal]

Hello all, I am new to the game. I am not sure if I missed something or what. When I make a crafting bench I am not able to craft candles even though I have the materials, it does not show up as an option.

I have restarted my game, deleted character and the world I created and still the same issue.

[zinc oak]

Sorry - I am unsure as to what prerequisites the candles have to be made - it could be completion of a quest, acquisition of an NPC or something as simple as crafting string. I haven't specifically heard anyone mention that they have been unable to get it, though - so I am guessing you just have to progress a little further in your quests or exploration.

[rancid crystal]

I got to level 5, completed the missions in order and still not showing up. I created a new character and new standard world to see fi that helps.

[zinc oak]

I don't believe character level actually unlocks anything. I could be wrong, but it's things like quests, crafting, picking up items, exploration, lore notes and increasing your flame level that unlock quests and crafts.

[rancid crystal]

Thanks, I will keep looking. I got it once before but don't remember how I got it early game or if it is a glitch.

[zinc oak]

Do you have the carpenter yet? That would be my first guess.

[rancid crystal]

I don't, I didn''t last tiem I got the candles either. But I will try that also.

[rancid crystal]

Figured it out. you have to follow the quest of the black smith to get it. Thanks!

[zinc oak]

Yeah I wasn't sure what triggers it, but glad you found it 🙂

[supple crater]

Any idea why my frames keep lag spiking every time I switch item in the hotbar?

[zinc oak]

This could be one of two issues with the same symptoms. In most cases, this is caused by the game and steam being on separate drives, and it having to access the shaders on a different drive. This could also be caused by both being installed on the same drive if that drive is an HDD, and not an SSD. It causes just enough lag to hold up the game for a split second.

If you have the game on separate drives, reinstall your game and Steam on the same SSD and this should fix the issue.

In the case of people having the game and steam on the same SSD, it's most likely a shader corruption. at which point you may need to delete one or more of the shaders.

To do this, navigate to ..\Steam\steamapps\shadercache\1203620 and delete fozpipelinesv6 to see if that helps - if not you may have to delete everything in that folder and recompile all your shaders.

[zinc oak]

If neither of those fix the issue, head back here and I have one more thing you could try as well.

[supple crater]

Yeah they're both not working sadly

my game and steam are both already in the ssd

[oak escarp]

I don't know what happened in the last small update, but my game is literally unplayable. I have the best pc and the game has always fun flawlessly. Today is complete s***show, lag spikes every few seconds and they last a few seconds or the game ends up just freezing completely

[zinc oak]

Okay then I suggest running LiAnDrY's Enshrouded Tool Fix, which (among other things) will delete all the game's shader caches on your system in several different locations, ensuring that nothing that might be corrupted somewhere else might be finding it's way back into that folder. Just be sure to read the README before running it.

[supple crater]

alright will do!

[zinc oak]

Are you playing on a server, co-op or solo play? And if you are playing co-op, are you hosting or a guest?

[oak escarp]

i'm hosting

[zinc oak]

are you having the same issue in solo-play?

[oak escarp]

yea

[zinc oak]

Okay. I would suggest first restarting your computer to make sure nothing is caught up in ram or running that might be interfering with the game, and if that doesn't fix the issue - verifying your game files on steam.

If neither of those work, head on back in here and we'll see what we can find out.

[oak escarp]

ok will try, thank you

[plain isle]

Mid-game, all action prompts and reticle disappeared. Restarted, validated files on Steam, restarted PC. Other player has had no problem. Anyone else encounter this?

[zinc oak]

Do you have a hud?

[plain isle]

Mea culpa. HUD was set to off. Thanks!

[zinc oak]

No worries 😄

glad you were able to figure it out.

[still chasm]

we got the saw blade, got the quest to build the table saw and place it, and put it down but the carpenter won't recognize it's there and complete the quest. any ideas? tried re-summoning multiple times and picking up and placing the table saw too

how do i tell him to look behind him

[zinc oak]

You can try taking the carpenter and the bench to another altar/base and summon them there and place down the table. I have known this to work for some in the past.

[still chasm]

looks like that did it it, thanks!

[zinc oak]

No problem 🙂

[grim ember]

Crash Dump error

I try doing the Brewery Quest near the marble quarry, and 7 times it has crash dumped me

i even uninstalled the game and it does it

[zinc oak]

Please type /minidump in this chat and follow the instructions that will be sent to you in a DM from "The Flame" bot. These resolutions fix a great majority of the issues that can cause crashing in the game. If you are still crashing after doing all the steps, return back here and we'll se if we can't figure out what is going on.

[grim ember]

im old thats too confusing a process, i did verify game files thats where my computer tolernce ends

they can just check that section on the next patch and fix it right next time

[zinc oak]

A great majority of the crashes in this game are due to something on the user end. It's actually been many months since I have seen one caused by the game itself. If you are waiting for them to fix those, it may never happen.

[grim ember]

just means i may never play it again then

oh well

[zinc oak]

There are detailed and idiot-proof instructions for every step of the processes in there.

If you had no intention of fixing the issue, why did you come into a channel labeled "troubleshooting?"

[grim ember]

i came to voice the issue and hope the devs fix it

[zinc oak]

the make a bug report. This is a player to player based support channel for fixing issues in the game.

[grim ember]

im not a technical guy, i barely understand how to use maptools a java program

it seemed like the right channel

couldnt find a place to make a bug report in steam

[zinc oak]

Well let's start simple - what are your system specs?
You can find the CPU and RAM by going to Windows Settings>System>About

And your GPU you can type "Device Manager" in your windows search box, select the program, and click on the little arrow to the left where it says "Display adaptors"

[grim ember]

brb doggos need walkin

[zinc oak]

okay. So your system is capable of running the game. The next step would be opening up GeForce Experience or NVIDIA APP and making sure that your drivers are up to date.

[grim ember]

unfortunately installing Nvidia app

hate apps

[zinc oak]

yeah it's basically the same software with a new UI and a new name, but it's good for keeping your drivers up to date

[grim ember]

i hate the way windows 8 made the apps appear on the computer screen, i have windows 10

my comp has denied the win 11 update everytime, which im ok with

as far as my game progress, im lvl 35 and almost to fighting the dragon

the 2nd one

downloading driver update

i also run 4 - 5 games of pathfinder 1e a week with prospects to run SR5 soon

installing

[zinc oak]

Very cute.

[grim ember]

ok whats next

[zinc oak]

start up your game and see if it crashes.

[grim ember]

try the game?

well it doesnt start up and crash, i get ot the brewery and it crashes

but loading it now

[zinc oak]

Head to the brewery and see.

[grim ember]

nope

no bug

[zinc oak]

You didn't crash or you did?

[grim ember]

no crash (Hugs)

[zinc oak]

Cool 🙂 Glad to hear it 🙂

[coral haven]

I guess this is the file

[sonic fulcrum]

minidump

[zinc oak]

If you are looking for the bot command, it is /minidump

[sonic fulcrum]

Sorry i'm new ... where did you sent the DM ?

... and whats a DM ?

i got it, thanks ...

[cobalt patrol]

Direct Message (means she tries to contact you directly)

Or in this case the bot I was out of context

[cursive lintel]

Hey guys hoping there's an easy fix for this but I'm doubtful. Having serious performance issues despite my system being fairly high spec. I'm on a laptop 3080TI 16GB, 32GB RAM, i9-12900H, game is on an SSD. Tried all the minidump fixes and more besides but I can't break 60FPS at even lowest quality settings. With any settings turned up to medium or above, performance tanks to about 35 FPS at most. Is that normal?

[zinc oak]

If you can't break 60, that hints at maybe your monitor refresh rate being incorrect and/or Vsync being turned on to match that. That being said, performance is highly dependent on a lot of factors, including the size of your build. If you are in a world with very large builds, your performance will suffer, especially when in that area.

Scanning through your log, I don't see anything that is standing out as a problem - you have good specs, I am not seeing any errors in accessing memory or anything that would suggest that you are running out of RAM or VRAM or anything is getting particularly overloaded.

I do see that you are running this on a laptop, which could be affecting your FPS if your power settings in windows or in your GPU are set up to conserve power, which could be throttling your GPU and decreasing your frame rates.

[cursive lintel]

I'm wondering if its an issue with how the game is optimized for my specific GPU/CPU combination or something, like it's not fully utilising or detecting something. I'm usually able to get good performance at 1440p in other titles, and was able to in the early access launch version of this game. I'm playing on a new world so can't be related to that, and I'm always plugged into the wall, so not a power setting problem. My external monitor is 165HZ so not a Vsync thing (which I turn off since I have a GSYNC monitor anyway). If I use FSR3 or the external frame generation app Lossless Scaling, I can get mostly playable frames but it's high latency since I'm always hovering in the 30FPS range natively. I'd also prefer not to have all the visual artificating and stuff that come with frame generation. It's weird, nothing about my system indicates I should be getting such low FPS in Enshrouded only.

[zinc oak]

While there is one known issue with FPS in the game, it's dependent on a few factors (that would likely only be found in an older, established world) and would not continually affect your frame rate or cap it at 60FPS.

Power settings in windows and on your GPU wouldn't necessarily care whether it's plugged in or not, depending on what they are set to.

Make sure windows has the monitor set at 165Hz just to be sure some setting wasn't reset or something. (Windows always knows what you want... 🙄 🤣 )

Also, if you are running in 4k, reduce your resolution. For some reason right now people are having issues with FPS when the game is running on that. I am not sure what the underlying issue is there, but it's been reported a few times already.

A good thing to check would be to get GPU-Z and run it while you are playing the game - keep an eye on your GPU utilization, it should be high, especially if you are struggling to get frames - if it's low, it does hint at it being throttled for some reason - and GPU-Z can tell you what that reason might be as well, whether power, voltage, temperature or some other reason.

I have a similar set up to yours, a little bit lower, in fact - and with everything set up correctly, I am getting 120+ fps in a new world easily. In my old world with huge builds it's another story, but that is to be expected.

[grizzled onyx]

Bonjour,
Depuis une semaine, impossible de jouer à Enshrouded sur notre serveur dédié. Dès que nous sommes connectés à plusieurs et même des fois lorsque nous sommes seul, le jeu saccade et il devient vite impossible de faire quoi que ce soit 😔. Des idées pour régler le problème ?

[mint trout]

Hello, after the update I encountered a problem: when launching any private world the game crashes (completely closing Steam). Previously, before the small patch, the game worked stably for 80+ hours on medium graphics settings.

I'm not exactly sure how to publish game logs here, I think this is a file along the path Steam\steamapps\common\Enshrouded\enshrouded.log
I'm publishing it, if this is incorrect - I apologize

[restive frost]

How much RAM does your PC have? It looks like the game is running out of memory.

You might want to close any other applications you have open that might be using up system memory, then try.

[mint trout]

I have 16gb RAM, 88 hours in game, and previously the game launched without any problems. This appeared with the latest patch

[mint trout]

I just solved the problem myself by increasing the size of the page file.

[zinc oak]

Bonjour, Malheureusement, il s'agit plutôt d'un "Discord" en anglais uniquement. Je suggérerais d'utiliser un traducteur comme "Google Translate" et d'envoyer votre message sur le canal #server-support, où ils devraient pouvoir vous aider à résoudre votre problème.

[zinc oak]

You are very likely running into issues because your GPU is under spec and also does not have any dedicated VRAM, and the game requires at least 6GB of VRAM and 16GB of System Memory. Your system is already using 6GB of your System memory before even starting your game as well, and with 16gb and sharing with the GPU, needs it will run out.

Increasing the virtual memory might work for a bit, but you may still encounter issues in areas where buildings, lights or monsters are densely populated, though - including crashes - especially as the game is developed further and will ask more of your GPU than it is currently.

[untold birch]

Are you saying the RTX 2060 which has 6GB VRAM is under spec?

[zinc oak]

I am saying the Intel(R) UHD Graphics 630 GPU that's in their log is under spec.

[untold birch]

Look at the log again. It has the RTX 2060

[zinc oak]

The 2060 is not attached.

It's disabled.

[untold birch]

Maybe a laptop

[zinc oak]

It is a laptop. but the GPU they are currently using is the integrated laptop GPU, and their 2060 is currently disabled and not being used. The one they are using is under spec. While I don't know why it is the one that's disabled, if the 2060 is a functioning GPU, someone likely made a mistake and disabled the 2060 instead of the integrated GPU.

@mint trout - The above conversation is relevant to your situation. If your 2060 is not broken, it looks like the wrong GPU was disabled. You will want to enable the NVIDIA GeForce RTX 2060 and disable the Intel(R) UHD Graphics 630.

[zinc oak]

Thanks for catching that, BTW. My brain skims over disabled stuff, so I missed it.

[untold birch]

Anytime. I'm glad I was able to catch that and help out

[tidal phoenix]

having an issue with enemies not spawning and tamed animals not moving. playing on a dedicated server (Nitrado) and the two issues seem to be related. if the animals at base are not moving around and seemingly stuck in place then enemies in the world will not spawn in with the exception on a couple types. a server restart fixes it but it seems to come back after a couple hours.

could be a server issue, but trying to narrow down the cause/fix

[zinc oak]

I am not too familiar with server issues, however from what I understand, changing the enemy spawn amount in your server's settings, saving it, and then changing them back has fixed this for others. If that doesn't fix the issue, check over on #server-support - they may have more of an idea of server-side issues.

[keen elm]

Can anybody explain the difference between dlss and fsr? Iam using a 2060 rtx and linux and i thing the game looks better on dlss. But i thought i get more fps with dlss and fsr but there always the same. Do i have to change something else? Most of the time i have between 40 and 50 fps on dlss quality.

[zinc oak]

DLSS uses AI technology and is exclusive to NVIDIA RTX GPUs. FSR is developed by AMD, but is usable on many types of GPUs, including NVIDIA ones. It does not use AI technology. On paper DLSS is more sophisticated than FSR.

[keen elm]

Ah and the freezing of the game is gone since i usw proton experimental 🙂

[keen elm]

so better use DLSS?

[zinc oak]

Why they are the same could be a multitude of things from CPU bottlenecks to the quality your DLSS is set to.

[keen elm]

i tried many settings but it seems like the fps always stick on 40-50

so i try to understand this tool 😄

[zinc oak]

Remind me again of your system specs?

[keen elm]

CPU: Intel i7-10875H (16) @ 5.100GHz
GPU: NVIDIA GeForce RTX 2060 Mobile
Memory: 5834MiB / 31966MiB

[zinc oak]

Depending on your graphics settings 40-50 would be about right for a 2060.

not on max performance, but it would seem about right on performance or balanced or sitting in-between them somewhere.

[keen elm]

yes i can easily play but always try to find the best balance between graphic and fps

[zinc oak]

I am not too familiar with Linux and how it works, but I would check your refresh rate setting in Linux (not sure how, sorry) just to be sure it matches up with your monitor's capabilities, and make sure you have the most up-to-date linux GPU drivers as well.

[keen elm]

but i thought i have to lower the resolution and dlss will upscale it to and higher resolution but seems like its not how it works 😄

What refresh rate setting on windows? i never heard about it 🤔

[zinc oak]

I don't think GPU-Z has a linux version, but if there is a monitoring software that is similar that monitors temps, power, utilization and the like for CPU's, GPU's and Memory I would say start there, see if something might be bottlenecked or getting throttled in some way.

[keen elm]

ah yes we have mangohud

[zinc oak]

I don't know exactly how it works, TBH. but from how I understand it, that's what it's supposed to do.

[zinc oak]

I dunno, In windows you set the refresh rate for your monitors in the display settings. If it's lower than the capabilities of your monitor it could impact FPS dramatically. I would imagine linux has similar display settings... somewhere.

[keen elm]

i guess with the settings of dlss quality and performance etc

this is how i monitor

[zinc oak]

What I am reading here... it says if you are running DLSS in Quality mode it might not have as great an impact as running it in performance or ultra performance.

[zinc oak]

is that with the game running?

[keen elm]

my gpu is on limit

[zinc oak]

Okay - 97% utilization is good. It means your GPU isn't being throttled.

[keen elm]

the problem i got is objects popping up when i glide or walk

so i try to get rid of it

[zinc oak]

how do you mean objects popping up?

[keen elm]

like you flying and the texure getting load really late

[zinc oak]

Ah, this might just be the game itself. There is a known texture streaming issue with the game at the moment that would cause textures to stay blurry despite walking close to them.

I know they have fixed some of it and it's better than it used to be, but I think it's proving a difficult issue to completely nail down - or a host of issues they are tackling 1-by-1 as they find them.

[keen elm]

ah right

So what do you thing which quality preset my 2060 should handle? Quality, Balance or Performance?

[zinc oak]

Off the top of my head? I'd say performance if you want higher FPS, Balanced if you want better visuals but are willing to sacrifice a few frames.

It's gonna be different for each computer though - even with the same specs - so you might have to just play around inside those to find out what works best for you

Lighting and shadow settings tend to have the most impact on FPS

[keen elm]

Ok i will try some settings. Thanks for you help. Appreciate.

[zinc oak]

Anytime 🙂

[cloud basin]

Interesting

[supple mulch]

One of my gaming machines has an intel i7 and a GTX 1650 Super. I am getting the error "incompatible graphics card"

I've update drivers. Anything else I could try?

[zinc oak]

The GTX 1650 Super only came with 4GB of VRAM, which is below the minimum specs to run the game.

The game needs at least 6GB of vram to run.

[keen elm]

So i played arround dlss balance. performance or quality does not change any fps

and it freezed again 😦

i guess its something when the game pauses

[mighty drum]

hey, is Warden/Tower bugged? I'm not getting the buffs anymore

[zinc oak]

Not entirely sure to be honest. You can check in with the people in #combat-and-skills - they are up to date on all of that.

[mighty drum]

will do, thanks

[wide glade]

Didnt know where to put this but are Bats in other peoples games going nuclear ?

[near granite]

Aren't we supposed to have 12 altars available at flame altar level 8? Or did I misunderstood something?

[near granite]

Yes, they're a "little bit" annoying when they're bugged.

[wide glade]

My very capable computer goes from nice idle Temps while playing to nuclear reactor 300m from bags

[true warren]

I downloaded the game and started a New game (ofc) but i don't get over the loadscreen, i tried it multiple times and also waited for hours, is there a way how i can get over that point?

[zinc oak]

10 I believe.

[zinc oak]

Technically, while playing an even moderately demanding video game a GPU should never be idle unless it is able to reach max frames with ease - This is especially true in demanding games such as this. Though I am not sure what you mean by "nuclear reactor 300m from bangs"

If you are saying your GPU is overheating, this is an issue with the hardware or your cooling system itself, as your GPU should be throttling itself the moment it gets to temperatures it deems too hot.

I would check to make sure your fans are working and running at speed when it starts warming up. Give your computer a good blow-out to get rid of dust and make sure your fans can move with ease, and are not being gummed up by something.

[zinc oak]

What are your system specs?

[rotund pilot]

add correct stair-step feet placement

[zinc oak]

This is not a suggestions channel. Please direct all suggestions to https://enshrouded.featureupvote.com/

[worldly scarab]

i had a crash to desktop yesterday playing on my normal world which i played with no issue to lvl 26, now when i try to load in i get stuck on the loading screen after selecting my world

any ideas?

[mint trout]

First, check the game files on Steam, then try to connect to any server

[mint trout]

If all the files are in place and the connection to the server works, check if you have enough RAM to launch the world. Try increasing the swap file or the amount of memory itself.

I had a similar problem and solved it by increasing the swap file. These steps may help you too.

[mint trout]

you can also send logs, people here will check them and tell you a more precise reason

[zinc oak]

Please type /minidump in this chat. a direct message from a bot will be sent to you with instructions on how to fix most crashing issues from within the game. If you complete all 4 steps and are still having issues, hope back on here and we'll try and figure out what might be going on.

Also sorry about the delayed response. It seems the west coast US is having some minor internet connectivity issues that's affecting certain platforms. Hopefully it's resolved now though.

[worldly scarab]

ive got 32gb in ram so that shouldnt be the issue, steam files verified fine, cant join any server either, ill do the minidump and go from there

looks like the logs are full of VK_ERROR_OUT_OF_DEVICE_MEMORY

weird i never had this issue in 42 hours of gametime if i suddenly cant run the game

[open tree]

Could you share your log?

[worldly scarab]

im increasing my virtual memory paging file as it does seem a little low so will see if that helps first, brb restart 😄

[zinc oak]

Sorry having to log in here from my phone. Looks like there is some major AWS outage that is affecting my access to discord

[zinc oak]

Those errors could mean nothing, especially if there aren't a lot of them. If you drag and drop your log file in here, though - we can check for other issues that could be contributing as well.

But I would suggest finishing the steps in Minidump. as that fixes a good 80-90% of issues.

[soft zinc]

Problem with planting gentian sprouts and aconite sprouts. The sprouts disappear literally seconds after planting. Usually from a pack of 30 sprouts it is possible to plant 10 - 15 sprouts, sometimes they all disappear. What is the reason for this? There are no problems with other plants...

[worldly scarab]

urgh, uping the memroy then renaming the json let me play for 5mins, then i got a 2nd crash

[zinc oak]

While it can vary for some people and in certain locations - plants generally require at least 2 blocks of dirt under them to make sure they do not vanish while growing. The best way to acchieve this is by using the terrain options in the build hammer and right clicking to remove the ground and then placing the soil in the hole created. Using the larger patterns in the hammer should mean that your sprouts won't vanish anymore.

[worldly scarab]

do you want the crash log or the log from the next retry of the game where it fails to load

[zinc oak]

I would complete the steps first, but if none of them work, the enshrouded.log is the one we look at

[worldly scarab]

Crash log & follow up game session which doesnt load

the steps worked to get me ingame, but now they dont seem to help

[near granite]

Ok. Then I just misremembered something. 😅

[zinc oak]

Did you run Liandry's toolfix and the DDU for your driver?

[zinc oak]

Actually, nevermind, I see the issue.

[worldly scarab]

my firewall is blocking the git command for liandrys toolfix at the moment ¬_¬ so hopefully thats not the fix

[zinc oak]

You are running the game on an Under spec GPU that doesn't have enough VRAM or processing power to run the game. On top of that, the GPU is no longer supported by NVIDIA, and therefore won't have the most current Game-ready drivers for it to use.

[worldly scarab]

i never really had issues before this update playing on balanced settings

[soft zinc]

I will test with the soil thickness and report the result. But I think it is not about that. Because other plants grow and plant without problems. Only problem with these two species.

[zinc oak]

While some players were able to run the game on under spec GPU's on previous updates, as the game has been developed it has started reaching the point where under spec GPU's are now unable to run the game.

This latest update was so large, that the minimum requirements are less a "suggestion" like they used to be and more a hard rule.

If at all possible, I suggest thinking about getting an upgrade for it. Your CPU and RAM are still serviceable for a while, so you are really just looking at a GPU upgrade for now - if that is something within your reach.

The lack of anything but security support from NVIDIA for your GPU is going to become more of a problem now as well - for any newer game.

[true warren]

Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz GTX 1060 16gb ram

[open violet]

Quest Issue: Cavern Curiosities
The quest appears bugged, I have looted this chest several times with no completion. I have checked guides online and it is the chest in question.

Not sure what to do, anyone know of a work around, or if i am just that dense and I am indeed at the wrong location.

[last berry]

In older versions of the game, Ie when I played back at the start of this year, the quest worked fine and it is def the chest you think it is. I have also had this quest bugged with my current playthrough and have not bothered with finding a solution

I know this doesnt fix your problem, but at least you know you arent missing something haha

[open violet]

At least I know it's not me being dense lmao, thanks.

[last berry]

Happy to help!

[true warren]

i stuck exactly after the "trailer"

[halcyon grove]

Anyone ever get perma stuck when spawing at a flame alter? Happening about 20% of the time at this remote base.

[last berry]

Only ever for a short bit as the world loads around me

[sonic fulcrum]

So if the minimum is now higher ... i wonder how much ?? I have an i9-11900k, amd rx 7800xt and 32gb Ram. I go through all the steps and it doesn't work better ??

I hope there comes soon as possible an update ... so many players have only troubles since that update ... i cannot play this game at this time

[leaden valley]

Hey guys, I just ran into this issue : I changed my quality for a picture, crashed, and when I got back on my map was all messed up like this. So obviously I looked it up, and it seems there is no solution except "Don't ever change your quality midgame" ? Does anyone here know how it can be fixed (If it can be) ? Thank you 👍

[distant finch]

I haven't experienced this yet but, from what I understand, it's a corrupted character file. While there is no "fix" at this time, creating a new character is the only work around at this time. I would definitely submit a bug report through the game interface by pressing escape

[leaden valley]

I will do that, thank you for your time 😁

[rain garden]

Hello people, can someone help me, please ?

How do i stop camera from zooming in/out everytime i start running ?
There is a way to stop camera from zooming when strafing right and left while running ?

This reddit is not mine, but the problem is the same.
https://www.reddit.com/r/Enshrouded/comments/1grbguh/how_do_i_stop_camera_from_zooming_inout_while/

Gives me nausea and headache.
The option about movement and blur is already enabled.
Thanks!

[zinc oak]

Do you happen to know how much VRAM your GPUY has? You can see how much is on your card in Task manager's performance window or in the advanced area of windows' display settings under "Dsiplay adaptor Properties"

[zinc oak]

This is a known issue and the devs have been made aware of it. To expedite their being able to find out what is causing the issue and hopfully fix it quickly, you can report this from inside the game by pressing F1 and submitting a bug report and Include a zipped copy of your save files.

[zinc oak]

Does this happen only while the area is loading, or are you floating there indefinitely?

[zinc oak]

The minimum requirements for the game have not changed. People who have been playing the game on under spec cards before are now having issues where they weren't.

As far as I am aware, I have not come across any crashes in here that have been specifically caused by the game since the update. Your specs should be able to play the game without issue. Please drop a copy of your enshrouded.log in this channel and we'll see if we can't figure out what is going on.

...\Steam\steamapps\common\Enshrouded\enshrouded.log

[zinc oak]

I haven't really paid too much attention to settings that don't impact game performance, but if I recall there is a setting that might prevent this from happening, or at least some of it from happening under "Accessibility:" Reduce Dynamic Camera Motion. Turning it on minimizes the FOV changes.

[rain garden]

Yes, this option is already on. Helps on rotation and blur effects on camera.
But not on the camera zooming in/out everytime the running start. Especially when I run diagonally.
There is a option to stop the camera zooming in/out ? You know ?

[zinc oak]

I don't personally know. Most of the settings I pay attention to are under the graphics tab. Someone in one of the chat channels might though, like #the-tavern or #enshrouded-chat.

[rain garden]

Oh right! Thank you!

[zinc oak]

Sorry I wasn't more help. Let me know if you find out 🙂

[rain garden]

Okay. Thanks!

[halcyon grove]

indefinitely. Have to reload the game to continue.

[zinc oak]

Okay that's an odd one. Was there anything strange you can think about in the area where you put that specific altar - like maybe a fence right there, or a terrain feature?

Or does it happen in more than just that location?

[halcyon grove]

Initially I thought the alter was to close to a mountian, So I moved it to a different location and it still does it.

[halcyon grove]

But just that location

[tight hazel]

So I have a problem I think,
I have a flame altar placed a bit north of the forge of obsidia and the altar appears to be bugged, every time i travel to it my game crashes and other flame altars in the area work just fine but as soon as i go near the bugged altar I crash so I cannot remove the altar.
Does anyone have any tips? or does anyone know of a way to remove an altar from a distance

[zinc oak]

Created a thread above.

[zinc oak]

Go ahead and type /minidump in this chat and follow the instructions sent to you by DM. If the crashes continue after that, pop back on here and we'll see if we can't figure out what is happening.

[turbid seal]

Anyone else having an issue where you can't open any world since the latest patch? It just crashes the game instantly

[zinc oak]

What are your system specs?

[zinc oak]

Looks like you may have logged off shortly after asking the question, so in case you come on and no one is available - Usually when I come across people with this specific issue it is due to the fact that they have an under-spec GPU. The game needs at least a GTX 1060 or RX 580 with at least 6gb of VRAM on them.

If your GPU is under spec, this could be why. The latest update was large enough that people who were still able to play the game with GPU's that were under the minimum specifications are now having issues doing so.

If this is not the case, I would suggest typing /minidump in this chat and following the instructions that will be sent to you by direct message. These solutions fix a great majority of issues with crashing in the game.

[turbid seal]

Sorry for the disappearance, very busy night. I've got a 3060ti with 16gb ram, so I'm assuming that's likely not the issue. I'll hit up that minidump and see what it comes up with. Thanks a lot!

[zinc oak]

If you are still having the issue after doing all the stuff - head back in here and we'll see what we can figure out

[coarse spade]

Anyone know what causes the rested window to popup over and over when running around?

[zinc oak]

I believe this is a known issue. unfortunately I am not sure there is a player side fix for it right now. I would take a video of it happening and include it in a bug report from inside the game, even if they know it's happening, bug reports about known issues will tell them how prolific they are, and can also help them find out what might be the cause.

[dusty nymph]

fps keep on lagging

[zinc oak]

Can i get a little more detail on this? When does it lag? What are your system specs and settings?

[grand field]

antonw know why my friend game runs smoothly when entering combat the game randomly stutters. Outside combat completely fine

[zinc oak]

Does their game stutter when changing weapons or when they use their glider, that kind of thing?

[grand field]

yes to both'

[zinc oak]

Is their game on a spereate drive from their Steam, or both steam and the game stored on an HDD instead of an SSD?

[grand field]

Same drive and a ssd as well, what's weird is this didnt happen when the game came out T.T on our first play through

[dusty nymph]

it just lags when im afk and whenn i move around 😦

\

[zinc oak]

Okay. Usually this issue happens when Steam and the game are on different drives, but it can also happen with a shader corruption. Have them run LiAnDrY's Enshrouded Toolfix. This will go through and, among other things, clear out their shader caches. https://github.com/LiaNdrY/Enshrouded-Tool-Fix

[zinc oak]

What are your system specs?

[zinc oak]

The README file on the site explains exactly how to use it.

[dusty nymph]

Do you need all of my specs?

[zinc oak]

CPU, GPU and RAM should be fine.

[dusty nymph]

GPU -MSI Gaming GeForce RTX 4080 SUPER 16GB GDDR6X PCI Express 4.0 ATX Video Card RTX 4080 SUPER 16G GAMING X SLIM

CPU

AMD Ryzen 9 7900X - Zen 4 12-Core 4.7 GHz - Socket AM5 - 170W Desktop Processor (100-100000589WOF)

CORSAIR Vengeance RGB 32 (2 x 16GB) 288-Pin PC RAM DDR5 5200 (PC5 41600) Intel XMP 3.0 Desktop Memory Model CMH64GX5M2B5200C40

[zinc oak]

What resolution are you running the game on?

[dusty nymph]

2560

[zinc oak]

Okay. and you are having this all the time from the moment you log in, or does it happen after you are playing for a while?

[dusty nymph]

All of the time

[zinc oak]

Is the resolution you have the game set in the native resolution? If not, can you set the game to the native resolution and see if that effects your FPS?

Also what is the FPS you are getting?

[grand field]

seems to have worked so far, from the few enemies tested on

[grand field]

still happening, its a fresh game too

[zinc oak]

And this is only happening when in battle. not outside of it?

[grand field]

yes oddly only in battle

[zinc oak]

Okay, so it's probably not the issue with the shaders then. Sorry I misunderstood before.
Is this a server or a co-op game and are they hosting or guest if it's co-op?

Or solo game

[grand field]

Neither of us are hosting its through dathost, other, me and one other dont have issues

[zinc oak]

Do they have the issue in solo play?

[grand field]

Let me check

Ah that will take time to test, It didnt start right away, started happening today, after or right before the elixer well fight and has been going on since

[zinc oak]

There have been some connection issues today on the internet as certain services have been having issues. It could be something between them and the server that is going on and making their ping a little higher.

[sonic fulcrum]

good morning ... here are my log

[zinc oak]

But it'll be hard to know for certain unless we can verify whether they are having the issue on a solo game as well.

[sonic fulcrum]

ps. i checked also all my hardware and the system, ram and so on ..

[valid stump]

Hey, is there a known fix for "The server is full or unavailable"? My wife and I play together on the same LAN, she hosts the game. I am unable to join her game. I tried hosting and nobody is able to join my game either.

Other friends from the outside Internet can join my wife's game just fine.

I have completely disabled my firewall, and even DNAT'd my PC on my router so all global traffic is sent to my PC. I confirmed by spinning up a web-server that others can access on the Internet just fine.

I can play the game solo, but am unable to access ANY public server. I can see them in the list ( even with no password ) I can't join anything, i get the same error.

Multiple computers on my same LAN work fine.. it seems to be isolated to my game client, but i'm not sure what it could be..

The game worked fine for me before the last major update as my character is currently level 25. We played co-op online for months ( i think we took a break last July 2024 ).

[zinc oak]

That log appears to show a proper shutdown.

[zinc oak]

Check over in #server-support They might have an idea

[valid stump]

Thanks!

[zinc oak]

In other words, I am not seeing a crash here. Did the game crash the last time you were playing it?

[sonic fulcrum]

In other words ... when you play a very short time and go back into the main menu and than go back to the game you can play a little bit longer ...

and you lost nothing ...

[zinc oak]

I would need a copy of the log from when you are crashing.

[sonic fulcrum]

Yeah i imagine ... when i have the time and i like to play, i play until it crash and send a another log. Hope it gives me no blue screen ... Thanks and until later ...

[zinc oak]

Wait - you are getting blue screens?

BSODs are windows crashing, not the game. If you are getting those, you have an issue with your windows install or certain files windows requires to run. You would have to research the error message it gives you to find out what is going on there.

[sonic fulcrum]

at one time i think ... because i have the same problems with conan exiles ...

and it freezes to sometimes ..

[zinc oak]

Okay, so I am confused, sorry. What is happening that you are coming in here for help with?

[sonic fulcrum]

no sorry i'm a little bit confused ... the game freeze and the pc restarted automatic

[zinc oak]

Okay so your entire computer crashes.

[sonic fulcrum]

because the game crashes all the time .. mimidump ... the freezing was i think one or two times ...

thats why i'm here ...

[zinc oak]

Okay, and have you had the minidump crash since you did all the steps in the DM you got from the /minidump command?

[sonic fulcrum]

yes ...

[zinc oak]

and just to be sure, you did all 4 steps, including the DDU driver reinstall?

[sonic fulcrum]

yes and i have the latest driver and vulkan ...

[zinc oak]

With the other issues you are having it's making me think something else is going on with your system, possibly even a hardware failure of some kind, or a power supply issue, but it's hard to tell from here, and without a log from right after the game crashes.

[sonic fulcrum]

I make what i said before and send you another log

[zinc oak]

If you can, the next time the game gives you the minidump error, can you come in here and drop the log right after, before going back into the game, so we can see what it says?

[sonic fulcrum]

Ok ... thanks ..

[grand field]

Happening in solo as well

[zinc oak]

Okay - have they already verified their game files?

[grand field]

yep and a full reinstall

[zinc oak]

Okay. And the issue for them, it started happening at the same point in the game it did before?

[grand field]

actually sooner, as soon as entering combat on a new save

[zinc oak]

Okay. was this the same character or a different character they used?

[grand field]

same character, the one that was created yesterday around this time

tried turning off cloud sync but his characters dissappear

[zinc oak]

Just to rule out the possibility that it's a charactor save corruption of some kind, would they be able to check and make sure it's happening on a newly created character?

[grand field]

Nothing on a fresh character

Testing with a character we had when we first played the game

Its glitching with the character from our first play through on launch, but that issue wasnt there on launch hmmm

[zinc oak]

Interesting. Well the character saves are one large file, so it's possible that both old characters were corrupted somehow, but not the new one. I would suggest playing that new character for a bit, just to make sure it doesn't happen after a specific instance that is saved on the character save file.

[grand field]

hmm whats weird is the other character was created 24 hours ago and one months ago. Playing with the new one now. But the high level one with hours put into him is now broken T.T

[zinc oak]

Can you please send whatever that was in DM in here. I don't respond to DM's for troubleshooting so that everything can be kept in a public environment for other's to search through

[sonic fulcrum]

What do you mean ??

[zinc oak]

Yeah - I am not sure what all is going on there, but I would suggest that they zip up their save files and send them in a bug report just in case.

[grand field]

Put gear on and now the new character is lagging T.T, took gear off and still lagging

[blazing wing]

Hey, i have the problem that the game didn acces my Twitch Drops and Twitch says i have no drops 😦 but i weared the drops D:

[zinc oak]

Okay - I am not seeing anything in here that is a clue to why it's crashing - the log just cuts off. The next step would be to download GPU-Z and open the "sensors" tab and watch for things like power dips/spikes, temperature spikes or anything else that would suggest a problem happening when you are crashing.

https://www.techpowerup.com/download/techpowerup-gpu-z/

[zinc oak]

That is something you would have to ask Twitch support, as it's not showing up on their platform.

[zinc oak]

So the moment they put gear on, their character lags - but only while fighting?

[grand field]

Correct smooth as butter until combat then the character stutters

[zinc oak]

Sorry that sounded short. It wasn't. 🤣 I am just a player though, and have no idea what could be going on with twitch drops - but since they aren't showing up in twitch itself, I would guess that's where you would look first.

[zinc oak]

Okay - the good news is, it's probably not a character corruption.. the bad news is.. I have no earthen clue what is goning on 🤣

[zinc oak]

Let me think through some things for a moment - look up some old posts and whatnot, see if I can find anything similar and get back to you.

[zinc oak]

Quick question. The armor that they put on - was it the same armor that their other character was using?

[grand field]

It might have been, I can check in tomorrow. I do aopreciate all the help!

[zinc oak]

Sure thing. This is an odd one though 😄 We'll see if we can't figure it out though 😄

[sonic fulcrum]

Here is my GPU Log

[zinc oak]

Those are nearly impossible to read unless you are looking for something specific. there is just too much data. Screenshots of the GPU-Z screen are better, but you were specifically looking for spikes or things getting maxed out - did you notice anything, like temperatures rising, or CPU utilization getting maxed out, or the power spiking?

From what I can tell in the log, I am not seeing your temperatures being too bad which is a good sign, Was there a crash that happened during this?

I am seeing at one point right around where everything drops down, that it's showing your GPU Usage at 0 which could be a GPU crash. I'm still concerned about your BSOD's and crashes in other games though - It sounds like something is going on with your system, but it's difficult to narrow down.

You can try rolling back your GPU driver to a previous version to see if that fixes the issue. but with those full-system crashes, this could also be a symptom of a much larger issue with your system.

The good thing, though, is that I am not seeing anything overheating, and your temperatures are all within normal operating range.

[sonic fulcrum]

Ok, thanks for helping but i don't know how figure out whats going on with the system. I'm using since the 3rd of December Win11. Before this time i had only minidumps. My sytem says its ok (sfc/scannow) and the SSD's are all checked and no problems. Sometimes the game stucks a little bit (the last test) but till now no minidump ... ok thats enough! I think it's not your job to go further with my problem ... when i get dumps again i bringt in here ... one more time thanks a lot for your trying to figure out ... till than .. have a nice 2nd advents day. Bye

[frigid niche]

Where can game related bugs be reported? is there a keen forums?

[distant finch]

Within the game itself. Press ESC like your going to exit the game, there's an option to report bugs/issues

[frigid niche]

You are awesome

[meager dome]

These dumps are going to be the end of the game for me. Every time I enter the Elixir Well area north of the Wildwater Basin I get a dump. I have several quests in this area to continue the game, but I don't think its going to happen. So everyone that is getting these dumps are left with no other option but to upgrade or purchase a better system. My wife has a newer system and is able to go into that area. I just don't have $1200 minimum to get another. I really like this game, but it's like I won't be able to continue.

[distant finch]

What video card do you have in your system?

[tawdry fractal]

Is anyone else crashing at/in the Howling Peak area? I have reported the bug but am wondering if anyone has found a work around?

[still oracle]

anyone else having a really long loading time at game startup?

[tawdry fractal]

like from game select load-in or just the game taking a long time to "turn on", so to speak?

[still oracle]

turn on , new issue for me , usually starts up in seconds now its around 5-10 min , checked all drivers and verified local files

[forest heart]

Perhaps there's an issue with the shader cache try deleting it by navigating to ...\Steam\steamapps\shadercache\1203620\ and delete the entire contents of that folder.

The next time you load the game, it will take a while longer as it recompiles the shaders, but after it should load 'normally' if that's the cause.

[brazen karma]

So I'm getting the minidump crash. Been through the troubleshooter (the 4 steps)
Now I'm here to post the log for some help if possible.

This one will likely be better:

[steady stag]

I'm also getting it after following the steps. Crashing on "preprocessing" at the menu before the main menu even loads:

[distant finch]

You have an nVidia 1650 with 4GB of video RAM. The minimum requirements is 6GB of RAM

[brazen karma]

And with it being a laptop, I have no way of increasing it, do I?

[distant finch]

To my knowledge, there is no easy, or safe, way to increase video card memory. regardless if a laptop or desktop.

[brazen karma]

Not without just changing GPU

[distant finch]

Other than to upgrade the video card and depending on the make and model, that may not be a feasible option either

[brazen karma]

Ok, thank you!

hold on, qq

Shouldn;t this be the memory I have for my GPU?

Oh nvm I see deticated now

[distant finch]

Yeah, the number just to the right is shared GPU memory, part of system memory that the GPU may use but system memory is generally slower than GPU memory, has to pass through the bus, etc., and in general should be ignored as far as actual GPU memory.

[brazen karma]

Thank you

[edgy mauve]

Anyone ever have a weird glitch with jumping/attacking animations? I thought I was lagging but nobody else on my server is having an issue. When I jump, my guy makes noises and looks like he's jumping multiple times but I'm not. If I go to double jump, it sends my guy straight into the ground without double jumping. Doesn't happen every time but it is pretty frequent.

Just tried to fight something. Sometimes my guy will start an attack animation and then just stop. Nothing registers.

Definitely seems like a server issue but seems to just be me. Tried restarting my PC. Haven't tried to reset the server yet.

Update: Hopped into a private game. No issues. Seems like it is a lag thing. Just very odd and unlike any lag I've seen before.

[distant finch]

There is an issue where once a certain number of markers (unknown what that number is) no additional markers can be placed and/or remove old markers. Thank you for sending them a bug report!

[still oracle]

thanks I deleted the cash as suggested but it still hangs on the pre processing screen on game start up

[leaden phoenix]

Hi all, Really happy to be here as I've just purchased the game, was expecting to have much better graphics than this after watching YouTube and the trailers, even after looking through some of the photos on this discrd group.

I have a 4070 Ti with 32 GB of ram. am I being too unrealistic or is this the level of graphics I should be expecting ? if anyone knows how to improve then please let me know.

[fading arrow]

Since this latest patch, any time I swap into/out of any item (including glider) my frame rates lock-up to 0 for about 1-2 seconds, and then they just visually stack on top of one another. Even the Glider just stays on my back. And the torch does actually emit usable light... lol.

I already tried verifying steam files

[pliant birch]

Hi all. Sorry to intrude.

I've been trying to play for about a week, but I get constant crashing. I've gone through the suggested steps that I've found on here, but no luck so far,

Crash logs always seems to end with vkWaitForFences() failed with error 'VK_ERROR_DEVICE_LOST'

[zinc oak]

Just to be sure, you ran LiAnDrY's tool already? Among other things, the tool clears out all the shader caches, which is usually what I suggest first when crashing around this area.

[zinc oak]

If you aren't having the issue on solo games, I would say that yes, it's likely something with the server or your connection to it. Did the server restart help?

[zinc oak]

Just to double check, when you clear the caches, it will usually take about that time to process them again. Did it happen again after that first load?

[zinc oak]

I'm not seeing anything particularly strange or off about the images you posted. Can you explain what it is you see in the videos that you are not seeing in the game when you play?

[zinc oak]

This issue is usually caused by Steam and your game being on different drives from eachother and/or one or both of them being on an HDD instead of an SSD.

Check to make sure that both are installed on the same drive, and both are on an SSD.

[zinc oak]

Unfortunately that error is fairly generic and can mean several things. Can you drag and drop one of the logs with that error in it into this window so that I can take a look at it?

[pliant birch]

Sure. One moment.

Sometimes it happens a minute or two in, other's I can last 10-15 mins but the result is the same. GPU crash occurs.

[steady stag]

I did, crashed, did it again and it worked fine.

[zinc oak]

So no more crashing?

[steady stag]

Not since, no. I've since stopped that session, but the last two sessions I've had to run the tool to play so I'll report back if it's still throwing a fit

[zinc oak]

Okay - and just to confirm where we are - you said you went through the suggested steps on here - I just want to confirm you meant all 4 of the steps in the /minidump direct message?

[pliant birch]

Afaik.

I've used the tool, got the newest drivers, installed then with ddu, manually cleared the cache/pipeline, validated the game files.

Also tried running as admin.

Anything I've missed?

[zinc oak]

Did you run the tool in powershell as well?

[pliant birch]

Yup.

[zinc oak]

Okay - I am gonna put this in a thread and start responding in there to keep everything together.

Aneirin - Crash

[edgy mauve]

Seems ok now yeah..thanks! I restarted the server and tried again a bit later and it seemed ok.

[zinc oak]

Glad to hear it 🙂

[still oracle]

yes, i loaded closed and restarted a few times.

running that tool in shelll for fun now 😉

[boreal sluice]

why do my twitch drop items never register until certain people login to my server then my skins magically appear as were running around.

[zinc oak]

Not sure. Twitch drops (and server stuff) are a mystery to me. It could be some setting on the server, you can check in #server-support - they might know.

[zinc oak]

Try turning off "Shader Pre-caching" in steam to see if that repais the issue.

[still oracle]

the tool worked like a charm ! I support LiAnDrY's tool 😉

Thanks all for the help

[zinc oak]

Yeah - it's a great tool. 🙂

[zinc oak]

Try over in #server-support - They will likely have some ideas for you to try.

I do know there are some weird internet issues going on that are affecting other areas of the internet, so it's possible that might be having an effect, but I don't know too much about what services are used. They'll know more.

[cunning gate]

Does anyone know how to fix the issue with the game lagging or hitching when scrolling through your hotbar? I've looked it up and people are saying to make sure game and steam are on SSD which they already are. I also have a good performing PC. So not sure whats going on or if anyone has a fix for it?

[fading arrow]

Thanks - they are both on my C drive which is an SSD. Graphics driver is up to date. Still having this issue.

[zinc oak]

This could be one of two issues with the same symptoms. In most cases, this is caused by the game and steam being on separate drives, and it having to access the shaders on a different drive. This could also be caused by both being installed on the same drive if that drive is an HDD, and not an SSD. It causes just enough lag to hold up the game for a split second.

If you have the game on separate drives, reinstall your game and Steam on the same SSD and this should fix the issue.

In the case of people having the game and steam on the same SSD, it's most likely a shader corruption. at which point you may need to delete one or more of the shaders.

To do this, navigate to ..\Steam\steamapps\shadercache\1203620 and delete fozpipelinesv6 to see if that helps - if not you may have to delete everything in that folder and recompile all your shaders.

If, for some reason, deleting that folder still doesn't fix the issue - I suggest running LiAnDrY's Enshrouded Tool Fix, which (among other things) will delete all the game's shader caches on your system, ensuring that nothing that might be corrupted somewhere else might be finding it's way back into that folder.

[fading arrow]

trying this, I was having this issue also... will see if it magically fixes the duplication issue

[zinc oak]

Follow the second part of this (sorry it's cut and paste) - if it still doesn't work you can try running LiAnDrY's tool which will, among other things, clear out all of your shader caches:

https://github.com/LiaNdrY/Enshrouded-Tool-Fix

Make sure to read the README file so you can run it correctly.

[zinc oak]

Duplication issue?

[fading arrow]

ah, my screenshot above which you replied to. still having the issue though:

when i switch weapons or use the glider, they all just stay in my hands lol

[zinc oak]

ah. I have seen a couple of people mention the item thing. I am not sure, it could be related to the lag issue, but I don't know for certain.

[fading arrow]

i'll probably just wait to play this again until a few more patches come out

thank you for your help

[zinc oak]

The game is in Early Access. There is always going to be something, but as far as Bugs - with as much as they have released... well you see how dead this channel is. lol

[echo haven]

Is there some way of fixing minidump errors. Game keeps crashing.

[zinc oak]

Minidump is a generic message for many things. If you type /minidump in this chat and follow the directions, they fix a majority of the causes.

[echo haven]

Thanks Kira couldn't find it earlier

[zinc oak]

If they don't work, pop on back in here and we'll see if we can't help you out. 😄

[echo haven]

Is this saying i dont have enough video memory? @zinc oak

[zinc oak]

I think it's saying you have an integrated card (Intel Iris Xe) that isn't disabled. It could be causing issues. Do you know how to disable graphics cards in windows?

[echo haven]

I think i better go with your advice lol

[zinc oak]

Okay, can you do me a favor and open up Device Manager in windows, click on the arrow to the left of "Display Adamptors" and take a screenshot for me?

[zinc oak]

Okay, right click on "Intel(R) Iris(R) Xe Graphics" and click disable.

[echo haven]

That will disable it permanently though right?

[zinc oak]

Just the integrated card, and you can reenable it later in the same location if you need to.

[leaden phoenix]

Ah dw with a little testing I figured it out. For some reason my graphics drivers were causing an issue with displaying grass on my monitor. It looked alright but in screenshots hit everything looked like clay on the monitor. I much prefer the daytime lighting though but now I have a bed that isn’t a problem.

[zinc oak]

Okay, glad you figured it out 🙂

[leaden phoenix]

Thank you. Just a quick question though as I saw someone mention voxel games tend to reply more on a CPU, currently I have a 13th Gen intel i5, clearly it’s the bottleneck of my pc where I want to run games at higher graphics. Do you think I’d see a noticeable difference in FPS and quality by upgrading ?

[zinc oak]

What is your system right now?

[leaden phoenix]

4070 ti with 32 gig of ram

[zinc oak]

It wouldn't be horribly noticeable. Your system right now should be fairly capable of running the game on higher graphics as it stands. Though as the game save gets bigger and as it loads in more stuff from builds it will degrade.

I mean it depends on what you would be willing to spend for 10 more FPS, you know? But I would certainly go through and optimize your stuff as much as possible first - power settings, refresh rate and all that.

[leaden phoenix]

Ah that’s fair, thank you. 👍

[flat quarry]

Hi.. I seem to have an intermittant issue.. is anyone able to help? I have emailed support 2 weeks ago and got no reply but still get this issue frequently and dont know how to fix it ... 35 hours of game play so far

[floral elm]

We've taken over Lupa's Lair and did a complete tear down w/ progress on our rebuild progressing pleasantly enough ... EXCEPT for 2 small issues -

1, We have found we are unable to get rid of a set of wooden ground doors that were inside main building originally & we can not close them any more either.
2, We are also unable to remove/decon the remains the lost villager was found on

Any help/advise in their removal would be most welcome, thx.

[deft berry]

hi, enshrouded for me crashes 1 time every day, today i crashed in a dungeon then when i logged on i respawned in my village, is there a way to respawn in the last place i was instead in my village?

[forest heart]

That's more a construction question, try asking in https://discord.com/channels/1046840540550942720/1235270718577578085 if anyone has ideas.

[floral elm]

thank you!

[forest heart]

Looking at that, you're playing on a Laptop? With a graphics card that is well below spec, the fact you've had 35 hours already is honestly pure luck.

[forest heart]

Unfortunately that's not the way the game is built, you will always respawn at your last visited flame altar.

[flat quarry]

But its been working and is working again now..seems really temperamental but I do get in!

[forest heart]

I'll be honest, i am surprised you even get in 😄 But hey, if it works, it works. I keep 🤞 it works for as long as possible. Every update will be introducing new stuff so one day you may find you simply cant run it anymore.

[pearl garden]

Hi guys, I have problem with the game.
The game loads from windows to menu in seconds, but I cant load from menu to the game, it is never-ending black loading screen. I've tryed updating the drivers, checking the game, lowest settings, etc. how to solve this problem?

[cold iron]

guys does anyone know why i cant see the comfort status

[pearl garden]

well i removed the shaders file and works for now D:

[cold iron]

after a restart and some time it came back

[queen zinc]

2 crashes so far after last update. No mods of any type. Will get a screenshot of the error if it happens again.

[tight hazel]

So i just crashed after picking up the 2nd music sheet in the mountains and idk why or what happened, i have crashed a few times at a certain spot in the mountains but idk if thats related or not

this is the log from the latest crash

[tight hazel]

now i can barely move in the mountains before crashing

[zinc oak]

Please type /minidump in this chat and follow the instructions sent to you by DM. These fixes will repair a majority of crashing issues with them game. If you follow all 4 of them and still have the issue, come back in here and we will see what we can figure out.

[wanton arrow]

@zinc oak is it too soon to complain again about looting into the toolbar? #rawchickenwingsarenasty

[zinc oak]

Sorry, what was the issue you were having?

[wanton arrow]

Nothing should ever loot into the action bar/toolbar. Ever

[zinc oak]

Put it on the suggestions page. The helpers are just players like you and have no say in what is changed in the game.

[wanton arrow]

Ok, thanks.

[meager dome]

NVIDIA GeForce RTX 3050 16GB. I've done all the steps that were suggested. The uninstall and reinstall actually bought me a little time the the area, but ended up crashing. I've been pricing a new system that I can't afford. By reading the posts I am not the only one that had a nice system, but not nice enough. Good job to your DEVs for a killer update. I really liked this game too. Oh well!

[zinc oak]

1. They aren't "our" devs - we are players just like you. 2. Crashing issues happen for all kinds of reasons, we start by asking what the video card or specs are because a lot of the reasons are usually because people have underspec systems. Your video card is not under-spec.

Please drag and drop your enshrouded.log file in here and we can take a look to see what might be going on and help you fix it.

It's located here: ...\Steam\steamapps\common\Enshrouded\enshrouded.log

[meager dome]

Not sure if I did that right.+

[zinc oak]

Okay, I immediately see that something is eating up your ram well before you start the game up, and you only have 9GB available when you start up the game.

Your Driver is also out of date by a few months.

[meager dome]

I have two monitors and have resources (game tips) up and videos running. I've done this before and never was a problem. The video driver was up to date, but part of the troubleshooting process was to rollback.\

[neon kindle]

Hello, I can't seem to fix my crash errors. I have a GEFORCE 4090, 64GB ram 6000 MHz, and an i9-14900K. I've fresh installed the latest gpu drivers (i had an error during this install and the screen turned black and would not come back so I restarted, and completely cleaned the drivers and reinstalled), i checked windows updates, i cleared my shaders cache and found the latest update for vulkan. I've set the game to run as admin, i also tried running it under a win 8 compatibility. No luck. Hope y'all can help!

[meager dome]

I have got to get some sleep, I have a early work day tomorrow.

[zinc oak]

Who is telling you to run it under an OS that isn't supported? I have seen another person mention this and it boggled my mind.

[neon kindle]

It was just a last resort tip I saw frequently on various forums

i tried it as nothing else worked

[zinc oak]

well, give that a shot when you have the time and let me know how it goes.

[zinc oak]

Okay let me look at your log. it'll be a second

[neon kindle]

Im in no hurry

[zinc oak]

while I am doing that type /minidump in this chat and just make sure you have tried everything on the list that has been DM'd

[neon kindle]

ive verified and used the tool fix

i will try the json fix now

[zinc oak]

well that crash was... sudden. Other than a couple of "[graphics] Failed to allocate download buffer memory." I am not seeing anything particularly bad in the log itself.

And those errors could be nothing, especially when I only see a small group of them and not a lot.

[neon kindle]

i tried the json fix and i got another crash. I for the most part can only make it into the menu

but clicking anything causes the game to freeze and then crash

that is much better as when i first began, i could not even get into the menu

recent crash log

[zinc oak]

Okay so the game loads into the menu itself, but when you click on anything like settings or to open the game it crashes?

[neon kindle]

Yes

[zinc oak]

Okay. You said you reinstalled the game, when you did, did you clear out steams download cache beforehand?

[neon kindle]

I only verified, i have not tried to reinstall. This was a fresh install on a brand new PC and ive only had it crash

i installed it hours ago

[zinc oak]

Okay, let's try that then. Go ahead and uninstall the game. once it's done, go into steam > Settings > Downloads and click "clear download cache" - I would restart your computer at this point just to be sure - then reinstall the game once it reboots.

[neon kindle]

Okay! Hopefully this helps 🤞

I did exactly as you suggested. I uninstalled, cleared download cache, Restarted my entire PC and reinstalled. Crashes in the menu

[zinc oak]

Okay. The log file still isn't giving much of a hint to what might be happening. It just abruptly states there is (maybe) a GPU crash - which is basically it saying "I crashed" in most cases.

[neon kindle]

Yeah i wish I could give you more information but that's why I've just been kind of trying anything

[zinc oak]

Sadly it means I kinda just have to shotgun ideas. Have you already disabled any overlays like the ones found in Steam, Discord or the like?

[neon kindle]

Yes I am pretty sure I have but i will double check

[zinc oak]

Nvidia being the "or the like"

[neon kindle]

I'm open to all ideas as i am depleted

Steam overlay is off, discord is off, nvidia is off

steam overlay is a new off so i started the game up again to see

so far so good

[zinc oak]

I'm not seeing you typing. I am hoping that is a good sign. I actually have to run and finish up making then eating dinner - but I'll be back later just in case it isn't.

[neon kindle]

Hopefully this will have more information

Crashed while I was building

[neon kindle]

No rush! I will be here

[zinc oak]

Okay - sorry about that. Just stuffed myself on some home-made chicken soup. Let's hope that chicken soup cures this too 😄

SarcastaBot - Crashing

[zinc oak]

Made it a thread here to keep everything organized: we can continue it all in there: https://discord.com/channels/1046840540550942720/1315892652910055424

[echo haven]

Tried everything to fix the crashing. I'm over it. What happened to the good old days where games just worked. Just start them up and play. Didn't have to go through hours of troubleshooting. Never had any problems with this game when it released.

[zinc oak]

As someone who worked in the gaming industry in the way-back-time, I can assure you that those days never existed.

It's just more complicated now because there is an almost infinite number of possible hardware and software combinations, whereas in the 90's you had like 4 gpu's and 2 soundcards people usually had.

Combine that with people downloading software instead of having a hard-install from a disk, and you have even more possible issues that can happen, like file corruption on download for the game, drivers or even the API.

[zinc oak]

Did you disable that integrated GPU?

[echo haven]

I don't ever remember having this much trouble with games as we do today.

[echo haven]

I done everything

[zinc oak]

okay - let me check something about your GPU real fast to be sure of something. I'm not as familiar with laptop GPUs

[zinc oak]

have you run a monitoring software that checks for possible overheating issues? Something like GPU-Z?

[echo haven]

No. I'm taking it to a computer guy in the coming days to get laptop cleaned and he going to do a hardware check while he at it.

[near granite]

What you also can do when you're on a laptop: Check the energy settings. "Energy / battery saving"-mode can be problematic with "hungry" games. And especially Early Access games can be very hungry due to lack of optimization.

[zinc oak]

Probably a good idea. Laptops aren't known for being too good at cooling. Make sure he runs a stress test on the GPU and CPU just to be sure something isn't up there.

[echo haven]

yea that was off.

[echo haven]

According to task manager gpu runs about 85 degrees celcius which is around normal for a laptop i believe

[near granite]

That is possible for an Early Access game (and not yet problematic as problematic starts at around 90°C). Might actually check the temperature when not running anything stressful.

Taskmanager is not "really reliable" in regards to temperatures as it only shows one. There are actually multiple sensors in your laptpop which give a better indication for what might or might not be too hot.

[echo haven]

The thing is the crashes are random. It could happen in 2 minutes or 10 minutes or an hour. The gpu barely worked lol

[near granite]

I mean your gpu definitly has enough gpu memory and all. So the game should work in theory. If you plan on getting it cleaned anyway I would have that finished first. It doesn't mean it's an overheating issue but it's always good to exclude those first with laptops to be honest.

[echo haven]

Agreed

[near granite]

That's the problem with taskmanager in case of overheating: It could also be that not your gpu but your cpu overheats for example. If a laptop becomes too hot the cpu no longer works at 100% to prevent the actual overheating.

It reduces drastically above roughly 90°C before you get the "emergency shutdown" at around 95°C or so.

That's actually a protection to prevent hardware from getting damaged.

[echo haven]

Yea. Thats all i have to by atm.

[near granite]

When you have the laptop shut off for a few hours when sleeping: Start it afterwards and check after like 30 minutes of "normal use without gaming" (might get gpu z or a different monitoring program for more precision as suggested) and see how it behaves. Spoiler: It shouldn't reach the 80s just because of a bit of Discord and you watching a youtube video under normal circumstances.

And that's the other issue with taskmanager: When you've to tab out of the game to check it, it's not longer the actual temperature you see. I don't know gpu z but use a different monitoring program for my laptop where it shows "min / max" temperatures for the sensors so I can see what was the actual max even when tabbing out to check it.

[echo haven]

Ah ok. Which programme do you use?

[near granite]

I use hwmonitor. That has a lot less information available compared to gpu z but is enough if one just wants to do a temperature check.

[echo haven]

Yea might look into something like that then cheers

[near granite]

In my personal opinion it's a good idea to have such a tool (no matter which one) installed on a laptop in general to be honest. No need to have it running all of the time of course, but if one notices crashing or "laptop being slow" it's a quick check to see if the issue might be due to temperature.

[echo haven]

Very true. I will check it out.

@near granite @zinc oak thanks for your help will let u know any news.