troubleshooting

[opal carbon]

Seems I'm also crashing in the new area. Like just stepping into the new area.

[radiant mulch]

it jusy went to steam/steamapps/shadercach/1203620 and delted that whole floder of 1203620 and let it redownload the shaders

[pale wigeon]

got a friend who has the issue with enshrouded where when he goes into a menu, he has to alt tab to be able to get back into the game to be able to do anything. He also was constantly sprinting. He was able to rebind sprint, that help the sprint issue, tried googling everything only thing we found was from 4months ago saying reinstall windows. any suggestions?

[worthy zephyr]

Any Linux users here? My system took forever to load shaders and now steam says it's running, but there's no sign of the game anywhere

[runic swift]

Not sure where to post this but I think there is something wrong with your Lurkit Package. Its not sending the Creator Kit etc when requested. Even if requirements are met.

[brave karma]

Hey guys, I'm here from lurkit. Unfortunately it seems like there is an issue with your Lurkit Package. It spits an error at me when I'm trying to request a key. It's been this way for the past 2 days. Hopefully you guys can get this sorted ❤️

[craggy whale]

Does anyone know how to fix the white square on the left when pressing LMB?

[lament edge]

Looks like an Overlay like Steam or Geforce Now or something. Disable any overlays or programs that might have them

[somber niche]

are ther more people who play with a controller? since the last update i can't delete items anymore via controller have to switch back to mouse and then right click it use too be a press a and u would get the menu,

[flint dawn]

small question - I have a base where one of the cosmetics should be, can I somehow get it without having to reset the whole area (which is my main base) ?

[forest heart]

Not on that world. The flame stops anything from spawning in it's radius.

[flint dawn]

and if I get the items on another world, will it count towards my quest progression?

[forest heart]

I'm not entirely sure if the game will force populate any chest because of the update, but in general terms it doesn't.

[flint dawn]

no forced respawn, checked that

[forest heart]

I'm not sure if the quests progression is bound to opening the chest or the items themselves. If you get the items from somewhere else, put them in a chest in your world and take them out again.

[flint dawn]

alright, I will try it with another world, see if it works

[forest heart]

Let us know either way ^^

[flint dawn]

I created a brand new world - Test world, went to the spot, picked up the cosmetics - quest completed
I returned to my primary world - quest stayed completed

[rugged path]

Hello Hello
Everytime i try and get the crucible for the blacksmith my game crashes when i enter the bandit camp. It works just fine otherwise in other areas.
Does anyone else have that problem

[flint dawn]

so it seems that

1. quest is completed when you loot the stuff from the box and
2. quest completion (of this particular quest) is character bound, not world bound

[forest heart]

Wonderful!

[forest heart]

Makes sense with the change to quest progression.

[forest heart]

I've not heard that specifically. Try verifying file integrity through steam. If that doesn't work try typing !minidump in here and you'll get a DM with instructions of potential crash solutions.

[rugged path]

okay thanks

I'll try that

[forest heart]

If none of that works !logs in chat will tell you how to get them and post them here then someone who can 'read' them might be able to see something that's wrong ^^

[flint dawn]

some quests did appear fresh when I entered the newly created world though - the start your base quest for example

[forest heart]

I do know that certain quests are still world based, for example the NPC quests will still be world based (Although repeatable by players seperately.)

[amber beacon]

Any suggestions for a laggy map? I've tried what this user suggested Didy — 01/26/2024 4:28 AM For anyone getting a laggy map (15fps), it counts the game as being in the background so you must disable the "Limit refresh rate while in the background" (my translation may not be word for word) to get a smooth 60fps map but didnt have any luck.

[forest heart]

It's a well known issue, no specific fix for afaik yet.

[amber beacon]

Oh ok, must have missed it in the common issues

Apologies

[forest heart]

I'm not sure the common issues has been updated in a while 😄

[amber beacon]

Thanks tho!

[worthy zephyr]

boop I've tried forcing it to use a specific version of proton, validating files, etc. It shows as running in the processes, but no sign of it on my desktop anywhere.

[dreamy zinc]

have got 6 music sheets on my person, but not got 6 ticked off, is this an issue

[forest heart]

Try putting them in a box and taking them back out again? See if that counts them.

And silly, but make sure you've got 6 different ones 😄

[regal flax]

My character keep getting stuck on silly things... even coming out of her house is now an issue since the update... its like she gets stuck in the door...also was hoping see it we now builing tree houses that we can also build round shapes... why is the flame altar still only facing one way...cant even take over a tree house and revamp it cause the floors are grid locked...so annoying!

[trim forge]

Yes me, I noticed that too. But it only happens in chest inventories for me.

[tiny lynx]

!minidump i can't play the game! this won't stop happening! as soon as i open the game, sometimes reach the tile screen, sometimes doesn't! i uninstalled the game and installed it again but noting!!! 😭 😭

[forest heart]

Type !minidump in this chat and you'll be DM'd with some possible solutions to try.

[mellow sigil]

@runic swift Hey guys, our apologies - The issue has been spotted and I've dialed in our peeps to look into it

[runic swift]

Thanks very much! Appreciate that.

[urban trout]

Last night our group was running around collecting music sheets together and upon trying them out, got some music to play that none of us had picked up yet.

[tiny lynx]

Thank you very much! 🙏

[forest heart]

It worked?

[tiny lynx]

im working on “step 3” lol…
If i manage to fix it or not i’ll give you an update in a few minutes!
I did thank you before for helping to at least get a direction to follow! 😅

[zinc oak]

While not really a troubleshooting issue (this isn't the place to report bugs, that needs to be done from inside the game so that the devs get it) I do recall reading, either in the patch notes or in the game somewhere, that you can learn the music without doing the quest - though I am pretty sure it said you had to have the cylinder in your inventory at some point.

If you guys got the music without actually having the cylinder in your inventory - I would look into it a bit and make sure, then report the issue from in game via the F1 or Escape menus.

[urban trout]

I will report it there then. Yeah non of us had collected nor had the songs that played as a choice when initiating the playlist, that was played.

[zinc oak]

Are the songs in your list or you guys just play along when someone else starts it?

[urban trout]

both

[forest heart]

Ah fair, no worries! Fingers crossed!

[zinc oak]

Okay, yeah - I would look into it to make sure this is not intentional first, but if not I would report it.

[urban trout]

We trying playing the moon song ( dont remember its exact name), but 3 other songs initiated before it actually played, none of which were on our lists to play

[zinc oak]

I believe the quest or the cylinders themselves had some text on it about what should be happening.

[zinc oak]

Yeah - that sounds like a bug. If you can take a video of the problem happening that will help them a lot in understanding what the issue might be.

[urban trout]

Will do, have a wonderful day

[zinc oak]

You too! 🙂

[tiny lynx]

Hey!
Well so far after following “step 3” and renaming the file “enshrouded_local.json” allow me to open the game and goof around!
If later on does crash again then i’ll have to see…but again thank you very much for the guidance🙏
But i did notice that after renaming, the game loaded the title screen faster!

[cold girder]

I have a "Missed Embervale quest" called, "Continue your journey". It only appears if I go the the Blackmire. I see no way to remove it.

[forest heart]

That is great to hear!

[celest summit]

Anyone having issues with Hollow Halls - Kindlewaste. Can't get past the 1st barrier room. All enemies are killed and still shows we have 1 barrier left. I have already beat this hall. I am just returning to grab the recipe I forgot the 1st time. I haven't been in the hall since the update. Tried a few times, and with a friend. Same result. All enemies killed, 1 barrier still remains.

[ruby mica]

I think that's the original quest, like, from when you first start the game. Try talking to the the flame at the original start point

[wind pilot]

maybe an enemy is in floor or behind a door/wall somewhere

might need to let the area reset, and count the enemies

[forest heart]

The barriers in the halls are known to bug. The simplest solution (Aside from starting it again) Is to just mine your way through the wall.

[cold girder]

Yeah I did that already. Did it on private server, my brothers dedicated server and a new world.

It won't go away and only appears in blackmire.

it's very odd

[ruby mica]

Oh, damn. Well, I guess it goes on the list of weird glitches after this most recent update

[cold girder]

Yeah guess so

[pale wigeon]

stuck in menu, have to alt tab to fix it, any suggestions?

[ruby mica]

Did this fix the minidump crash in the new biome permanently?

[ruby mica]

I only noticed this when inside chests. I pretty much only use controller and didn't even try the mouse. I simply put it in my inventory, then exited the chest, then deleted the item. But it would be worth reporting.

[primal kiln]

I am sorry if this has been asked before but my game keeps crashing everytime I alt+tab to a different window

[ruby mica]

Hey since you had success with this, I wanted to ask--do you save your files locally or to the steam cloud? Ours is local so that file actually says enshrouded_user.json, not local. Am I supposed to replace 'user' with 'local'?

[dusk breach]

@tiny lynx i has the same problem as you

[tiny lynx]

Well… when i found the file it did had the name “enshrouded_local.json” and what i did was just to erase the “_local.json” part, nothing else!
Since in the advices doesn’t tell any specific name!

[ruby mica]

Yeah, that's what I was worried about lol did you check your folder to see if it generated a new .json file after you launched the game?

[tiny lynx]

Killercod teach me that if you type in this chat:

!minidump

You get redirected to a ticket that gives you some possibles solutions!
That’s what i did and at least so far i did work

[dusk breach]

i already did it

[tiny lynx]

Oh nice question! Give me a sec to check

[dusk breach]

nothings work ...

[tiny lynx]

Im sorry to read this!!!
I got this problem just now!
Im new to the game so im not familiar with the “usual problems and fixes”
Unfortunately i don’t have any other advice to give! 😣

I was in fact helped by the person mentioned before

@ruby mica no i didn’t the file kept the name “enshrouded” like how i left it
I don’t know if i will crash again soon or not!
(Let’s hope for the best) lol
But i was not even able to load the world!
And now so far i was able to run around, kill couple of wolfs and then go out without lag or crashes

[ruby mica]

Interesting...so renaming the file basically tells it to try again, therefore basically recreating the file. That's good to know at least, cause that means it won't impact the other game files. I'm still a lttle confused just cause what else is the point of a .json file if it doesn't matter once you rename it? I wish I was a little more tech savvy lol

[ruby mica]

There are a couple of random discussions about the minidump crash online, i saw one on Reddit. One person said it wasn't just Enshrouded crashing with a minidump, but all games. Turned out the drive was bad (external hard drive). Once they replaced the drive and reinstalled the games there, all worked fine. BUT you could also simply try updating your graphics driver

[tiny lynx]

Me too!
Is a “plus” to all my issues with this type of things LOL
Sorry i can’t help you better with this!

[ruby mica]

No worries, sharing your experience with it helps me still

[warm locust]

hope this helps someone
Had these crashes with minidump every time entering the new zone, tried many things, new drivers etc, but now I fixed it, using "Vsync On" in game and in Nvidia panel "Use 3D Application Settings"
Nvidia 1060 and Gsync Monitor

[full jewel]

Thanks! I've been having the same issue (Nvidia card as well) testing it out rn with vsync on to see what happens

[quick shadow]

After a hiatus, waiting for new content, I spun up the hosted server my friends and I play on. I logged in to do a quick validation a couple of days ago, and logged off waiting for a chance for us all to play on the weekend. Today I logged in, and our base is a shambles. Most of the buildings have been destroyed. All of our resources, and the chests they were in, are gone. Even the underground catacombs one of our players had built our have been ravaged with what looks like random impact craters.

Is this a feature of the latest version of the game, or a bug?

[radiant mulch]

my game wouldnt even load in, it would crash as soon as i loaded and now it doesnt. i was need to travel to the new biome to find out

[slow zodiac]

is this normal?

night fell and my fps dropped to 30

form 60+

i also have 20fps when i open the map

[viscid scaffold]

there is any update regarding the minidump error, I tried to play after the patch but I keep crashing continuously

[quick shadow]

So... I tried rolling back to a backup from a couple of days ago. And now the game server won't launch. Has anyone else had issues like this with their worlds that existed before the patest patch?

[distant finch]

Not here. I have 2 servers I run and I've helped another person update theirs. This update didn't change anything with savegames. The new update did, however, changed the layout of json files and the ability to create user groups. With the way you described the condition of your base was in, sounds like someone logged into your server and went bonkers 😦

[tardy dirge]

So I got enshrouded on my steam deck just after it came out and I have had an ongoing issue where it will crash the entire deck, not just the game, when I go to launch it. It doesn't happen all the time, but it has happened fairly regularly

ithink thats the file needed?

[full jewel]

in my case it made my frame rate jump over 100 in the menus, but 18ish in the game itself, but I updated my graphic driver (Nvidia card) and turned vsync off in game and it's stable as before the update again

[full jewel]

I second this...was it an easy password maybe?

[full jewel]

So far working fine, btw, following the advise of @warm locust

[hazy obsidian]

hey me and my buddy are playing and were pretty far but cant make a medium backpack need someones help

[distant finch]

I believe back packs were moved to the new NPC, the Bard lady

[dry lake]

Hi, the !minidump command is not working for me? It posts then gets deleted and I don't get anything.

I'm wanting to post my dump log because I keep crashing and would like to troubleshoot. It's quite a problem when I'm hosting a co-op game.

Instant crash as soon as I enter this area... googling log location. This is my second crash in this same spot.

My co-op partner can go in fine, however I cannot.

[south wraith]

I’m back to torches/lights providing no light and everything being super dark… anyone else have this issue? Driver update and messing with settings do nothing

[dry lake]

Correction, my co-op partner just crashed. We cannot go in this area at all... although he just braved it and dashed into grab it before he crashed again.

[zinc oak]

Type !minidump in this chat and follow the instructions sent to you via DM and have your friend do the same. It's possible that it's an issue with the save itself, however this will at least check some of the more common issues that cause crashing.

[zinc oak]

I recall some other people having this issue back a month or so ago, but I can't remember what the solution was or even if there was any. You might have to search the discord for possible solutions. My gut wants to say it had something to do with vulkan or a specific driver issue, but I am not even close to sure that was the issue. It might be worth it to reinstall vulkan to be sure though.

[dry lake]

I didn't get a DM, what bot is it?

It might be a bot I muted.

[zinc oak]

You typed !minidump in this chat? it comes in as "Ticket Tool"

[dry lake]

Interesting, we both are updated on driver so that can't be it. Although we got the item and ran out. So we don't have to return.

[dry lake]

Alright, I'll try that tomorrow and open the bots DMs directly. I didn't mute that one so I don't know what's up.

and yes, I did do that

[zinc oak]

I just checked it and I got the DM, dunno, it might be your chat settings or something

[dry lake]

OH

my privacy settings

🤦‍♂️

that's it. ofc. Okay! I will do a proper report tomorrow!

[zinc oak]

okay sounds good. 🙂

[south wraith]

I’ll take a look. Thanks!

[ruby mica]

The minidump command goes to your DM inbox, check there. My husband would crash only when we entered the mire. So, we did the suggestion for renaming the enshrouded_local.json, he just added a 2 in the filename. He also deleted the shaders file for the game in steam/steamapp/shadercache/1203620. Just delete that entire numbered folder. I'm not sure which fix was the actual fix, but doing both guaranteed a good play through. No crash with minidump.

[dry lake]

Thank you! We will try this if it continues.

I had DMs turned off in privacy... so it didn't go to my DMs. Oops.

[ruby mica]

@everyone Wish I could make a big post here, but for thoe struggling with the minidump crash in the new area: delete the folder for the shaders under steam/steamapp/shadercache/1203620 (this also made the game start up SUPER FAST) and also rename the folder enshrouded_local.json which you can find in \Steam\steamapps\common\Enshrouded\enshrouded_local. Husband simply added a number to the filename and that worked. Good luck ya'll

[ruby mica]

Oh, yeah I see your other comments with that, sorry! We just finished a play session so it hadn't scrolled down to the new posts lol

[dry lake]

It's okay!

Thanks for that info though!

[zealous anchor]

Hey everyone can I get help I lost my character and I have no access to any other ones too my worlds still exist but my characters are gone

[keen elm]

Does anybody know, if i have to do something to get DLSS work on Linux for this game? If i play arround with the DLSS settings, nothing changes

[trail falcon]

i can't join any server... i played 2 days ago and everything worked... today is unplayable

[white acorn]

Having the same issue on my end

[white acorn]

Ticket Tool is not helping at all as I don´t understand what it wants from me - I´m not as good with computers as I need to

[zinc oak]

The instructions are pretty simple - what is it you are having problems understanding?

[white acorn]

For starters I don´t get the Liandys tool stuff - I´m not a native english speaker and I´always have trouble with such sites to solve problems

[zinc oak]

Have you downloaded the tool from github?

[white acorn]

do I need to just click on the Enshrouded_Tool_Fix and install the raw-file?

[zinc oak]

just copy the powershell command on the front page

this one

Then open up powershell on your computer (type powershell in the seach box) and right click on it and "run as administraitor" then paste the command into the shell

[white acorn]

I got it and it checked some stuff

[zinc oak]

It should prompt you a few times for things

Once it's done completely, open up the game again and see if you are still crashing.

[white acorn]

looks like it worked, it´s not crashing anymore. Thanks for the help - appreciate it!

[zinc oak]

No problem. 🙂

[past sage]

Hello everyone. I would like some assistance regarding the game crashing. it was working fine a day before today. I tried running it today and the processing screen instead of going really fast, it is doing it 1 at a time and if i alt tab, the game just crashes

[zinc oak]

This might be two issues. the first one you just have to let it go - it should only have to do the load like that one time. As for crashing when alt-tabbing, this tends to happen when people have an onboard video card that isn't disabled - the game will use the good video card but when you alt-tab to windows it switches to the onboard which causes issues in vulkan and it crashes. Disabling the onboard video card should prevent this from happening.

[past sage]

i can not disable the onboard because it is also being utilized with other stuff. I have a laptop which i use for multiple stuff so it hard to just disable it

also for the loading issue i tried letting it run several times but it just stop after a little bit

[zinc oak]

If you have another video card, the onboard one is not necessary. If you don't then it's not going to be using another video card or switching so there wouldn't be an issue.

[past sage]

would a crash dumb help?

[zinc oak]

just follow the instructions DMed to you when typing in !minidump in this chat. if those do not fix your issue then you can post your log in here.

[past sage]

didnt work

[white acorn]

...aaand crashed again at the same spot. Worked once and then not again. no more Enshrouded then for me

[past sage]

@zinc oak what files do i need to provide? is it enshrouded .info, or .dmp

[leaden bridge]

The only fix ive managed to find for the game not loading and mini dump crash right away is to uninstall and never touch it again.

[past venture]

can anyone tell me why i randomly go to .5 fps !? 😢

Oh and why my map is lagging?! The game never had performance issues when i played it months ago

[unique spoke]

try fix the games crashes all that i have not go not help at all

[past venture]

appreciate that gng

[unique spoke]

If it that "Stopping process due to unrecoverable GPU crash!" how do i fix it?

[past venture]

it many have what hrs now?

[lament edge]

For minidump errors, including GPU crashes , type /minidump here in chat to receive a DM from a bot with things to try. (Make sure your Discord permissions allow receiving DMs from this server.) This will fix the issue in many cases. If the issue persists after that, post your game log here and describe what you are doing when the crash happens. (The minidump bot message should also include information about locating your logs.) If anyone here is available to look over your logs, they might be able to give you further suggestions.

Keep in mind, this is a community channel and people here are volunteering to assist. There will be some times when no one knowledgeable is currently available. If you do not manage to resolve your issue here, you may want to submit a ticket to the game devs so they can try to assist you. This can be done using the form located here: https://enshrouded.zendesk.com/hc/en-us/requests/new?ticket_form_id=13781260232861

[white acorn]

my problem resolved itself as it seems - de-installed and re-installed the game fixed my issue.

[winter pecan]

So I've been troubleshooting my dedi server for awhile now and can't seem to figure out why it doesn't show up for my friends unless I connect first. Once I'm connected, it works perfectly. Any ideas?

[wind pilot]

i don't think anyone reads the pins, it says to type !minidump in them already, plus i've often seen people being told to type !minidump, they don't then they keep saying they are crashing 😆 so it's not really an issue of no volunteers being online sometimes..

[lament edge]

Often this is due to the fact that the server list has a maximum number of servers it can fetch. If they favorite the server, then it should show up reliably. Another option would be to have them use the "Find server" button and enter the ip address and query port of the server. For example: 1.2.3.4:15637. However they find it, make sure to have them favorite it to make it easier going forward.

Another possibility is that your query port is not forwarded to your server so no one outside of your network can see it.

[lament edge]

It depends on the case. Personally, i always read pins first when i go to a server looking for help with something. Then i search the channel history. Only after that fails do i post about my issue. Different people operate in different ways. We don't know how many people read the pins and then never post anything.

[wind pilot]

if someone is like 'no one helped me' it's usually a combination of: didn't read or listen, language barrier, or 'they tried everything legitimately in minidump on their own and this is their first post' lol

language barrier kinda sucks though

[winter pecan]

I'll double check the query port, direct connect doesn't work. Thanks for the insight.

[lament edge]

If find server is failing, then most likely the query port is not accessible. You can test that it is externally available using this tool: https://esquery.suhosting.net/

If it is not reachable, then no method of connecting to the server will work except for joining a Steam friend who is connected already.

[winter pecan]

Sounds like you've got it all figured out then. I'm glad one of us knows what they're talking about. Also that tool is fantastic. Thank you again.

[robust hollow]

Yo my game crash just within seconds when I join my server. I have uninstalled and installed it. Nothing works. I have also verified the game files. Don’t work. I have it on the lowest performance to. The weird thing is that I am able to play much more demanding games on my PC. Idk what to do

[tardy dirge]

Anyone have any ideas on this?

[wind pilot]

it's not compatible with steam deck yet

they probably haven't listed the game as being playable on steam deck.

your vulkan version is 1.3.261, i don't know if that's the latest for steam deck, you can try updating it to latest if not.

[vestal raft]

I had the same issue multiple times the last couple of days. I updated my drivers last night and all seems well so far.

[round tree]

anyone else seeing this message.. Watch the bottom right corner - INVALID LOCA TAG

https://streamable.com/qwpjzy

when you respond, if you respond please use @round tree so that I can find the response.. Thanks so much

The video expires in 2 days so hopefully an admin see's it

[south wraith]

Reinstalled vulkan, still having lighting issues. At least my torch sometimes works now? Torches in the house do nothing though

[unique spoke]

Well, after a lot of tests and attempts and handling all the problems, I have to say that I can't play the new user at all, every time I try to enter the game area, I get a crash with a new error or errors that don't make sense or a GPU error. Possibly related to the game.

So until there is a fix unfortunately I can't access the new area in the game at all without the game crashing

does anyone know if i reinstall the game all my cloud saves gone be ok and will stay if so i try reinstall all the game to see if it help

[white acorn]

uninstalling/reinstalling the game shouldn´t affect your saves - neither cloud nor local

[austere yarrow]

what to do if when i come back from fast travelling to home and half the furniture and crafting device is gone inside the house

[distant finch]

If you are launching the dedicated server through the Steam App, don't. 🙂 You need to run the dedicated server by launching enshrouded_server.exe directly.

[slender lark]

I think flame lv 5->6 should add more active altars like levelup2-5
now its max 8 at lv5 and lv6 still max 8 :"(
map is huge and I think we need more fast travel point to farm alot of things

[winter pecan]

Just realized there's a server support channel. Sorry for posting in the wrong one folks.

[reef mauve]

Hi everyone, I am new to support via Discord.
My sister in law’s computer keeps crashing (enshrouded.exe crashed; refers to a mini data file or mini dump file).
The website doesn’t show details that so can find, and we have been troubleshooting quite a few things for more than an hour.

[distant finch]

type !minidump in the chat and a bot will send you a message with the more common troubleshooting steps and fixes

[reef mauve]

Will try, thank you.

[zinc oak]

Neither. type !logs in this chat and you will get instructions on what to post here.

[cursive granite]

No New Map Markers - I must have hit the limit of how many map markers you could make before the hollow halls update. I still cannot add markers, even if I delete exiting one. So I don't get to use the new markers at all. 😦

[reef mauve]

That seems to have worked @distant finch thank you! And thank Liandry (spelling?) Freakin’ genius.

[winged kite]

i have extreme high cpu temps i can play every game with easy 70 celisus i run cyberpunk at 4k and have much lower temps then enshrouded can someone help me ? why this game does this

[quaint pelican]

Hello, so i am one of many having the minidump issue.
I did the !minidump command and followed the steps. Except for a couple.
I run on a mac, and use shadow.tech for a proxy pc. Up to this update I have not had issues ina single player/local hosted game.
I then got some mates to play with and invested in a GPortal server to host for us.
Now this update has created the minidump crashes for me.
So per the advice i did the commands, and some of the changes, and still no resolution. I am unsure if these steps also work since this is a hosted server. I have not attempted to reach blackmire in my single player game yet.

so here iam uploading the ilogs to see if i can gain other advice or support

i would like to avoid the rename and loose all progress/our base build and start over. but if that is the way it must be then ok. but with over 250+ hrs in the game and building man i would like to not have to wipe that lol. Thanks for any help!

[zinc oak]

Unfortunately due to the fact that you are running this on a windows emulator I am not sure any of us are going to be able to really nail down what the issue might be. We can try - but frankly the emulator itself adds a layer of uncertainty to the whole thing. First, tell me what the exact issue is - I know that you are crashing, but are you crashing at a specific time or in a specific area? Also what didn't you do from the !minidump command?

[gloomy sonnet]

guys how do i fix this

[prisma tendon]

Fixed in the Blackmire update. I guess it was a known bug after all.

[gloomy sonnet]

how do i fix this

[zinc oak]

type !minidump in this chat and follow the instructions that will be sent to you via DM.

[gloomy sonnet]

issue i dont got the file enshrouded_local.json

idk why i dont got that file

[zinc oak]

Have you been able to start up the game even once?

[gloomy sonnet]

Nope

[zinc oak]

What are your system specs?

[gloomy sonnet]

how do i check that?

these are it i think

[zinc oak]

and Device Manager > Display adaptor for the GPU?

[gloomy sonnet]

\

[zinc oak]

You system is below the recommended specs to play the game

[gloomy sonnet]

oh

r.i.p

thats sad 😦

[zinc oak]

You GPU barely qualifies, however your CPU is below specs.

[gloomy sonnet]

aww crap

[zinc oak]

I mean you might be able to get beyond the crashing issue, but the game will likely perform extremely bad on your system, even at the lowest settings.

[gloomy sonnet]

idk how to get beyond the crashing issue tho XD

[zinc oak]

Did you already run LiAnDrY's script?

[gloomy sonnet]

Yup

[zinc oak]

Skip step 3 since you haven't been able to start up the game yet and continue to step 4.

If a complete reinstall of the driver doesn't fix the issue, you may also have to try reinstalling vulkan.

[quaint pelican]

Hi thank for the response!
Shadow is a cloud pc so operating like a regular pc (as far as i understand).
The crash is happening in Blackmire. Either as I enter or as soon as I got to the vulkah, just following the path. It is anywhere from 1 min upon entering and just walking to 5 mins upon entering and im engaged in combat.
The things i didnt try were steps 3 and 4 since #3 sounded like i was wiping all progress and didnt want that. And 4 because i wasn’t sure if i would have the permissions to do that via the proxy pc service since im not admin.

Then i was curious if i had to do these same things in my GPortal server files too?

Hope that helps !

[zinc oak]

#3 does not wipe any progress, only settings.

Someone mentioned earlier that with crashing in the new area you had to delete some cache files to get it working. I am not sure which ones, but it was within the last couple days in this channel, so it might be worth a search in here

[quaint pelican]

Ok great i will try that thank you!

[winter pecan]

...No dice... Double checked the query port and tested with the fancy site you recommended. 😦
Just to make sure I'm not a complete moron... I only need an incoming firewall rule for the query port, not outgoing, correct?

[zinc oak]

Might be best to check in #server-support - they'll likely know more about it than we do here

[winter pecan]

You da best. Will do.

[wet arch]

hello, i put some gear in my box for my girlfriend to get and as she was equipping the stuff our dedicated server got weird and her entire invetory got destroyed, anyone know any workaround?

[zinc oak]

Hey - sorry - I don't know of any workaround because I can't think of any reason why this would have happened other than either an issue with a mod or just a random occurrence/series of bad luck events. This is the first time I have ever heard of anyone losing their entire inventory for picking something up in any way.

Perhaps they have more information for you over in #server-support since you said that your dedicated server "got weird."

[remote scaffold]

After the update, I have the open quest to complete the Hollow Halls in the Wasteland for the Collector. I also haven't discovered the Wasteland Warden, even though I had completed everything before the update. Why this message now? I don't feel like doing these halls again.

[trim locust]

After the update, I have the open quest

hello, i put some gear in my box for my

[trim locust]

Hello, so i am one of many having the

i have extreme high cpu temps i can play

No New Map Markers - I must have hit the

what to do if when i come back from fast

Well, after a lot of tests and attempts

Reinstalled vulkan, still having

[solar breach]

Hi,

Im on the Quest where i need to kill the ghost in sun temple but he is not spawning?

[trim locust]

Is that in the fourth biome?

The one that looks like a desert, after the steppes

[solar breach]

Yes in the desert

[trim locust]

Are you playing single player or in a hosted server?

[solar breach]

Single -> https://www.youtube.com/watch?v=STIjhT1TuzE This vids shows it but for me not there

pls mention me if you write me otherswise i may not see it 🙂

[fluid dove]

what should I do, I play with a friend, constantly throws away referring to the fact that the game has finished, this has not happened in any other games

[balmy bear]

So my level 30 staff got dropped by 20 points and I intially thought this was supposed to happen after the magic nerf, but apparently not. Should I just report this through the game?

[wind pilot]

yeah you can ask around in #enshrouded-chat if this happened to other people, but if you know for a fact it's only your staff and you're sure the staff used to be level 30, then why not report it in game?

[balmy bear]

Oh, yeah. I'm sure, I have photos

[wind pilot]

like if it was ALL staffs of that name, then maybe it was intended, is what i'm saying, otherwise it's a bug/glitch

could still be a bug even if all staffs were dropped in attack value too

especially if not mentioned in the patch notes

[balmy bear]

That's what initially thought but then I got a level 15 and it was higher

That's when I went, "Alright. Odd."

[wind pilot]

well it's true some weapons have been variable

[balmy bear]

Not like this

[wind pilot]

it depends on the level of the staff at a level 25 farm i think

[balmy bear]

Level 30 legendary vs an uncommon level 15

That staff used to be 52/55

[wind pilot]

its still doing 37 damage, but yeah i see it's about on par

when you'd expect it to be double

[wind pilot]

hi kall, have you always been here? or new hire? or just recently will be attending to the troubleshooting thread now? it's nice to see you. 🎉

[trim locust]

I've been here for years and present in every update, hello hello

I just didn't do it last friday cuz I was away

but generally when an update hits I stick around to get a look on the more egregious stuff for about a week

[wind pilot]

makes sense, and yeah the uptick in people needing help went up when the update released

[trim locust]

as it always is

[wind pilot]

now i know of 3 keen staff 😄

i'm collecting all your names hehe

[balmy bear]

https://tenor.com/view/addition-to-mycollection-more-collection-gif-14095863

[wind pilot]

they are so elusive, so yeah, not for nefarious purporses or anything, just want to know that i know who they are as a game i guess

[trim locust]

We are elusive? °L°
I mean it's not like we are hiding, our office is on the map and all

[wind pilot]

well busy making the game, so harder to spot in discord; aside from the 3 PR people, toast, cubs, and frog

[trim locust]

Well, it's a bit hard to balance work and spending time on Discord with users. A lot of us are lurkers though.

[trim locust]

Has anyone had issues with making it to

Watch Recording 2024-06-09 120246 | Stre...

Yo my game crash just within seconds

[trim locust]

Instant crash as soon as I enter this

[trim locust]

I'll be back tomorrow for more, feel free to ping me your issues

I'll make threads about them tomorrow

[cold minnow]

Hey, since yesterday i have strange issues, world/textures is loading slow..
pre/past picture... loading takes about minutes 😮
Solo play, nothing changed.
[render_system] failed to add new chunk!

[cyan barn]

After turning on V-Sync the minidumps did not happen anymore... so thank you for the hint (sorry for not tagging as I forgot who posted it here)
Still today in 4 hours of gameplay I had two crashes without any info/popup
Not ideal but bearable... but what might cause that? (AMD Ryzen 5 5600G with nVidia GeForce GTX 1080)
Hope someone can help clear the last twitches of the issue (this is a feisty bug XD)

Edit: the crashes happened after opening the menu via ESC (first time I thought I misclicked on the "retsurn to desktop)
first time in "Kelvinsruh", second time in the new area.

[gritty oar]

Hey, game is not working. I bought it today and I recieve this strange error message: "Error, the saved user settings are outdated. Please change to the default settings". That's the first time playing and I get this error. When I press reset, it loads forever and nothing happens.

[wild falcon]

did u import anything etc?

[gritty oar]

Nothing

literally first time launching the game

[wild falcon]

ok try verifying the files in steam and launch again

[gritty oar]

I tried that, restarting my pc, reinstalling the game, drivers are all updated.

Also tried without an anti virus on.

[wild falcon]

ok give me a min

are you running on default settings or have you changed them?

[gritty oar]

I can't change any settings at all. I launched the game, it did the preprocessing download thing, then the error above appeared. Pressing Cancel would close the game, pressing Reset will get me into the endless loading. I did wait for a very long time just in case, but it was stuck.

[wild falcon]

@gritty oar ok try in ths channel

https://discord.com/channels/1046840540550942720/1060205542766825512

@gritty oar btw is your game upto date?

[gritty oar]

I bought it today and installed it so one can only assume that yes.

[wild falcon]

hmmm strange

1min

u need one of the devs or mods to help I am afriad it is a good game game not seen that error before

[wind pilot]

what do you see on the screen when it happens

the main game menu?

[gritty oar]

It doesn't even load the main menu

This

[wind pilot]

people have been stuck at that screen before, but maybe without the message

[wind pilot]

what are your computer specs? type !logs here and see you have an enshrouded log for the game you can post

[wind pilot]

did you restart your pc yet?

also do this if not.

[gritty oar]

I did

[wild falcon]

and he did a verify as well he says

[wind pilot]

sometimes steam or pc need restarts, and weirdly it fixes things, so just checking

[gritty oar]

and reinstalled

[wild falcon]

try another verify and let it completely finish some times it says it has finished but is still running

[gritty oar]

I will try that

[wild falcon]

make sure at the bottom of steam page that there is no dl running as it will show there if finished

[wind pilot]

how did you install the game? to a separate ssd? or is it on an older mechanical drive? same drive as the OS install?

[wind pilot]

Step #3 -- Rename enshrouded_local.json
rename the file located here...
"...\Steam\steamapps\common\Enshrouded\enshrouded_local.json" (will reset ingame settings)

you could try this, if this is where the user settings are located

though typically people who just install the game might not have this file? maybe. not sure.

[gritty oar]

I had the file, I renamed it but still the same.

[wild falcon]

is game on ssd or hdd?

[wind pilot]

try this since toast says there's no harm in deleting this file, if it's unrelated to your problem then no harm in trying either way. #troubleshooting message

[gritty oar]

I deleted the file, seems to be unrelated, it's still the same.

Also I did verify again.

[gritty oar]

I'm not really sure what it means, I'm not an expert sorry.

[wind pilot]

ok just post your enshrouded log here then if one exists

[wild falcon]

your files where steam and the game are are they on a SSD device or a HDD device, (static or hard drive)

[gritty oar]

It's on SSD

[wild falcon]

ok np thats good

did you finish verify and let it finish completely?

[gritty oar]

I did, launched again and still the same problem sadly.

[wild falcon]

are you gfx drivers uptodate?

[gritty oar]

They are yes

[wind pilot]

post your log file, in the main eshrouded game folder, should be 1, or otherwise from backups or crashes folder

[wild falcon]

@gritty oar have you tried running it in admin mode?

[gritty oar]

I've tried that yes

[gritty oar]

I'm currently reinstalling again, I will post the log if will keep doing the same problem.

[cold minnow]

[render_system] failed to add new chunk! does anyone know?

[wild falcon]

@gritty oar when u get chance post your specs, gfx, cpu etc

also you are allowing it to pass thru your firewall

[wild falcon]

@gritty oar any luck

[zinc oak]

This usually happens when your system is having difficulty loading an area, usually due to running out of system resources, or the resources not being available when the texture is being loaded from "far" to "near." It's more common If you have done a lot of exploring, teleporting or otherwise have loaded a lot of chunks in a relatively small time-frame, as the game keeps those chunks in memory for at least 30 minutes. It can also happen if you have built alot, or changed the terrain a lot. I have a 3070ti and for me it happens when I teleport all around the map and then back to my large town. Sometimes just waiting and turning around a bit fixes the issue, sometimes reloading the game - as that resets all non-altar areas.

[zinc oak]

Not sure if anyone got to you, but type !minidump in chat and follow the directions that will be sent to you via DM.

[cyan barn]

I did that before activating vsync and that didn't help.
Also I don't get the minidump popup anymore since activating. So I'm not even sure if it still the same problem. ^^"

[zinc oak]

"minidump" is just a generic crash message. it might not be the same issue, even if you do get the message.

Let me take a look back in chat and see what the issue was to start with and everything, one sec

[cyan barn]

Take your time. I'll come back tomorrow as it is late here and I just wanted to go offline now XD

[zinc oak]

Okay, sorry it doesn't look like I can find your history in here.

[tardy dirge]

I thought the new release had big steam deck updates?

[wind pilot]

only if said so in patch notes? i forget if it did 😅

[zinc oak]

When you have time tomorrow, just post all the information about the issue you had, and what you did to resolve it already. You can also type !logs in the chat to find out how to post your logs in here, but make sure it's right after your game has crashed and not after you left the game yourself.

[wind pilot]

they've made progress but unless they announce it's fully supported on steam deck? then it's not quite there

[cyan barn]

Thank you, will do. See you tomorrow. And also thank you for coming back to me. Have a nice rest of the day.

[tardy dirge]

Ahhh it just says "further optimized" I see. I'll keep my eye on it! Thanks for the info!

[zinc oak]

I wouldn't say it had a "big" steam deck update. They "further optimized" the game for steamdeck, but the game is still not completely optimized for it. It's an ongoing thing I believe.

Many people are able to run the game on steamdeck at low settings now, though. With what they are working with hardware-wise, I don't think they'll be able to get much further beyond that - but I am not a game programmer, so "grain of salt" and all that.

[wind pilot]

yeah so basically your game could run on it, and you could fix your issues, but likewise you might have this issue for awhile unless they further optimize... and it's not guarunteed as something that should have been possible.. it's a goal the devs have though - to get the game working on steam deck and other consoles i think.

[timber heron]

We still plan to do more work on Steam deck, and yeah this update has quite a few more optimizations, but it's still not quite close enough that we feel comfortable calling it "verified" yet.

[tardy dirge]

I have well over 100 hours into it. The only problem I've really had is that it locks up my deck and crashes the whole thing. Doesn't happen all the time, I would say it happens the first time I try to load a world after opening the game.

[tardy dirge]

For all intents and purposes it runs fine, just a few hiccups and efficiency things here and there that cause troubles. I'll gladly be a steam deck tester for y'all! 😁

[wind pilot]

do you have any news on the ARC compatibility yet? are the devs working on it?

[timber heron]

I know the devs are working on it but I am not sure what the status is personally, no

[cold minnow]

Thank you for your feedback. 5800x3D / 6900XT, 700+ hours Enshrouded.
I have really built a lot, extremely large farm areas, could it be that the number of plants plays a role here? I mean that you create "too many plants" in one field which then collide with each other. right if i wait a bit it gets better. but the problem is that the error comes back. it must be related to my world, if i load another map/game i don't have the issue. ok since i added yesterday (problem starts yesterday) plants into my fields i start to harvest them and try again 😄

[zinc oak]

It could easily be a combination of things. Everything that changes the area from it's default is going to add a tiny amount more, so changing landscape, planting plants and building blocks, each one is a grain of rice inside the bowl that your system can handle - at some point the bowl will start to get full, and when something else, like teleporting or loading an area happens, it pushes up from the bottom and some of those grains at the top don't "fit" into the bowl anymore, and causes performance loss or even crashing for some.

[wheat blaze]

does anyone know if they fixed the graphics card issue

[zinc oak]

That is incredibly vague. what was the issue you were having?

[craggy kernel]

Anyone have a fix where it says error server full or unavailable on a dedicated server? Even tho no one is on it.
It’s a g portal server and I have checked files, restarted it and check my computer files and everything is good.
Thank you

[zinc oak]

Check over in #server-support

[gilded tulip]

this isnt an enshrouded specific fix but ive been struggling with the minidump crash a lot and thought id share the only thing that stopped it in case nvidia users need ideas: i have a 1080 ti which ive been told is factory overclocked and if you go into nvidia control panel -> help -> enable debug mode it removes the overclock. now im not crashing!! at least for today, hoping it stays stable. but yea might help others with sketchy nvidia gpus

[wheat blaze]

Sorry the game wont launch and says invalid Graphics card and wont let my friend even start the game do to vulkan or something

[primal lodge]

My boyfriend and I are trying to play together. He is hosting, and he crashes after about 10 minutes.

[primal lodge]

Just read this! We're going to try this. Thanks for the tip!!

[zinc oak]

What are your system specs?

[zinc oak]

Since it's your BF crashing, it's probably best to have him come in here and talk, since it'll be easier to not have a go-between - but at the very least he/or you should type !minudump in this chat and follow the instructions sent by DM

[primal lodge]

!minudump

[zinc oak]

ROFL sorry I typo'd it's !minidump

[primal lodge]

HAHA!! I was wondering if it was suppose to be mini, but I was like "hey who am I to question them??" lmao thank you 😊

[gritty oar]

Nope. Unfortunately nothing helps, at this point it would be better to get a refund sadly. I was looking forward playing with a friend.

but I do appreciate the help a lot!

[wheat blaze]

@zinc oak I believe he has a ryzen 5600 but im not sure and like probably 8 gs of ram after that i dont know

[unique spoke]

New report: updating areas without the swamp with the black water I can walk without a problem in the new area but when I approach the areas of the swamp with the black water the game crashes for me it is more accurate this after testing the new area (zone).

[zinc oak]

It's hard to tell if you can't say for sure, but it's likely from the sounds of it that your system is well below the minimum specs to play the game which are:
OS: Windows 10
Processor: Intel Core i5-6400 (2.7 GHz 4 Core) / AMD Ryzen 5 1500X (3.5 GHz 4 Core) or equivalent
Memory: 16 GB RAM
Graphics: NVIDIA GeForce GTX 1060 (req. 6GB VRAM) / AMD Radeon RX 580 (req. 6GB VRAM) / Intel ARC A380

[zinc oak]

It's hard to tell, but from your previous comments on here it sounds like you might be having issues with crashing in the new area. As Kall requested to be notified if something like this is happening, I am going to tag them on this so that they can have a look at it and chime in.

[zinc oak]

Actually it looks like you already have a thread open with them - you should be responding in that thread so that the devs are informed about what is going on.

https://discord.com/channels/1046840540550942720/1249400991044862096

[trim locust]

After turning on V-Sync the minidumps

Hey, since yesterday i have strange

Nope. Unfortunately nothing helps, at

[quick mountain]

Hi there, I’m wondering what setting needs to be changed. When i open my map in game, the game almost freezes to the point of no return. Don’t see the videocard being the problem, got a rtx 4070 ti overclocked. Why does the map freeze out? Because i love playing it, buy this kinda ruins my experience at this point.. 😞

[sweet saffron]

I didn't see anything in FAQ or a quick text search - would someone kindly point me in the direction of any available "action audit" discussion?

I'm looking to see what logs get generated in order to track the ol' fashioned "who dun it" type scenarios that may occur on a dedicated server.

[trim locust]

Hi there, I’m wondering what setting

I didn't see anything in FAQ or a quick

[ember pier]

Hiya. I tried to play after updating and I got the Pop Up Message saying that my PC is below the Minimum System Requirements to play the game which may cause crashes or poor performance.

I have an Asus Rog Zephyrus G15 with

• Windows 11 64 bit
• NVIDIA Geoforce RTX 3060
• AMD Ryzen 7 5800 3.2Hz
• 16GB RAM

That seems to be at least the system requirements, or am I missing something?

When the Character screen first loads it also tells me that my GPU Driver is out of date and I should update it for best performance. Yet all my Game drivers are fully up to date.

I've logged in and the game is unplayable. The Graphics look terrible compared to pre-update, and the FPS is super low.

My other games are all running fine so I don't think it is an issue with my system.

[chrome glen]

Is it possible that it’s trying to run on integrated graphics Rather than your gpu?

[ember pier]

how would I tell if that is the case?

[dry echo]

Morning. Does anyone know why the discord overlay doesn’t seem to work with this game? I turned it on in settings like I do all other games so I can see who is in channel and/or speaking. Does anyone use it here and it works?

[chrome glen]

You can go into graphics settings on windows and add enshrouded there as an application then you can change the default device to your gpu, then try to play the game and see if it runs any better

[nimble cedar]

Have they added in game text chat yet?

[trim locust]

how would I tell if that is the case?

[ember pier]

I will try that, thanks

[unique wyvern]

Well im at a loss game keeps randomly crashing with an "enshrouded.exe" error
Reqs are met and drivers are up to date i even tried the DDU before joining the discord, the longest ive been able to play is 3.5 hours after a uninstall reinstall trip then it goes down to between 20-45min
i dont have any mega farms going im just out exploring and enjoying the game

[wind pilot]

what's an enshrouded.exe error? minidump error?

[unique wyvern]

i assume so?

Says enshrouded.exe has crashed

[wind pilot]

type !minidump here in this channel and a bot will DM you things to try, and type !logs here in this channel to see how to post your log here.

[wind pilot]

did you verify game files yet?

[unique wyvern]

done all of that before even joining this discord

[wind pilot]

what about the minidump stuff

[trim locust]

It's an out of memory crash. Are you perchance running any other big programs at the same time?

[wind pilot]

only has 10 gigs of ram of available, so yeah it could be that.

[unique wyvern]

but ive got 16gig

interesting

[trim locust]

16 gigs might be your total, but you may be running other things at the same time and perhaps a spike on either program could have led to the crash

[unique wyvern]

ive got discord, spotify as the only other programs other than steam ofc

[trim locust]

Do you recall where and how it happened?

Were you entering a specific location?

[wind pilot]

tbh i've also found that people with problems sometimes also have the common thread of having 1080 GTX cards

[unique wyvern]

4 times today and it was all just "random" occasions
on the egde of the shroud
running past an electric trap in a spire
running in the forest
fighting

[wind pilot]

your vulkan is also outdated

[unique wyvern]

granted other than this month i only played in February cus other games and i didnt encounter a single problem then

see i looked at the whole vulkan thing

[wind pilot]

you're on 1.3.278, and i think the version now is 1.3.283

you can update here https://vulkan.lunarg.com/sdk/home

[unique wyvern]

i found that curious as well and thought maybe thats just the game of some variety guess ill try and update it

[wind pilot]

you also have an instance version that is slightly out of date Vulkan instance version 1.3.275 (variant 0)

so maybe rockstar games program or something is out of date

[wind pilot]

i mean kall is probably right, he's actually with the dev team too, but just pointing out things additional to memory

[unique wyvern]

is it the runtime installer i need? i've never dabbled in having to update vulkan

[trim locust]

@wind pilot can I trust you to help Pants in updating Vulkan?

That would be a great help

[wind pilot]

yep sure

[trim locust]

Thank you kindly

[wind pilot]

it shouldn't matter

The SDK usually includes documentation and other help files. The runtime contains only the binary files for the installation.

typically people just install the runtime

[unique wyvern]

aight and that can be done through the SDK?

[wind pilot]

you can update with the runtime or the sdk shouldn't matter

the runtime will be easier basically

since SDK is for developers

[unique wyvern]

i did the runtime instead and uhm

and a bunch of others
brother im in deep waters atm lol

[wind pilot]

lol

so download the file again

and then run it as administrator

[unique wyvern]

still the same

[wind pilot]

oh you're windows 8

run the compatibility for windows 8

on the file

you know windows 8 is no longer supported by steam too 😦

didn't you get a free upgrade to windows 10 option?

[unique wyvern]

aye? im on windows 11 the logs just say 8 cus i tried the compatibility stuff

[wind pilot]

ok good

[wind pilot]

so still the same problem?

[unique wyvern]

yea

[wind pilot]

it seems like the file doesn't have permission to install which is always a pain in the butt

is User Account Control off?

[unique wyvern]

its on the default

[wind pilot]

open disk cleanup tool by searching for it in start bar

and try deleting temporary files from there

and then try and run the vulkan runtime again

[unique wyvern]

no dice

[wind pilot]

try this

change to administrator if not already

[unique wyvern]

already is

[wind pilot]

windows is such a pain man

lol

[unique wyvern]

it is indeed

[wind pilot]

go to windows secruity, virus & threat protection, manage settings on virus and threat protection, scroll down to controlled folder access and manage settings, make sure it's greyed out/set to off.

[wind pilot]

was it already off?

[unique wyvern]

yup

[wind pilot]

go to add/remove programs

and search for vulkan

does anything come up

like an older instance of vulkan

[unique wyvern]

nah only the one where i installed the SDK thing

[wind pilot]

oh you installed the sdk and then tried to install the runtime?

you only need 1, if the sdk installed then you have it

[unique wyvern]

says this in the capability viewer

[wind pilot]

but in add remove programs it says this

right?

[unique wyvern]

ya

[wind pilot]

so you installed the SDK without issues? no errors right?

[unique wyvern]

yea

[wind pilot]

and then the runtime caused the errors?

yeah so then you have it i think

you can always uninstall the SDK and then run the runtime

[unique wyvern]

well damn aight

thanks for the help brother ill try to see if this does anything

[wind pilot]

well one more thing

[unique wyvern]

tho the memory one still confuses me

[wind pilot]

update rockstar games and epic games program

one of them isn't updated and they start an older vulkan instance

which can interfere with the game

[wind pilot]

and preferrably don't even have them running when you run the game, it will save on memory, but also just update them.

[unique wyvern]

dont have anything running using rs or epic

[wind pilot]

also try and remember exact locations you crash if the crash still happens, and write it down. Kall can use that info to optimize the game.

[unique wyvern]

oh damn ive used social club this year thats right

[wind pilot]

update them still, it helps to have everything updated

[unique wyvern]

true

now the big question is how in the world do you individually update them

[wind pilot]

usually just open them and login, and look for the update buttons, sometimes an update will run on its own

[unique wyvern]

ah like that lol nothing fancy

[wind pilot]

Check to see if there is an update for the Launcher. To do this, click your profile icon in the top right corner of the Launcher and select Settings. If you see a RESTART AND UPDATE button select it to update the Launcher. (this is for epic) so basically if nothing is there it's up to date.

[wind pilot]

oh yeah last thing you can do for memory

aside from buying more memory or the devs optimizing the game

is open system config, select hide all microsoft services,

and then disable all

should buy you some memory for the game

you can also disable most startup programs except steam

and then restart PC

[unique wyvern]

Thanks for the help and tips and so forth

Buying some more RAM is definitely on the list anyways lol

[shut saffron]

I've been playing Enshrouded since launch on my pc using an xbox controller. After the latest update, the controller stops working intermittently. I unplug it, replug it in and it works for a few minutes before stopping again. I've tested the controller on other PC games and it works fine. Anyone else have this issue?

[wind pilot]

is a keyboard and mouse plugged in?

try playing the game with those unplugged

[zinc oak]

I would try reinstalling Vulkan

I haven't heard of anyone else having the issue, but vulkan does a lot of the heavy lifting with peripherals and drivers, and updates are notorious for installing incorrectly and causing issues either with the game or with video drivers. I would also ckeck the integrity of your game files on steam as well.

[wind pilot]

it's funny they named it vulkan, which has something to do with fire/erupting volcanos or star trek

next one will be called romulus? 😅

[zinc oak]

Naming things these days get's harder and harder. It's hard to find something that hasn't already been used. lol. It also might have a personal meaning to the creator.

[lament edge]

Vulcan is the Roman god of fire, after which a lot of things have been named.

A whole lot of things apparently. https://en.wikipedia.org/wiki/Vulcan

Vulkan with a "k" in it is primarily the graphics engine, but appears in a few other places

[zinc oak]

From what I have read, it has to do with Kronos and Mantle. But who really knows

[lament edge]

Chronos is the personification of time. Vulcan is the god of fire. Swap the Cs for Ks and you get Khronos, the group that created the Vulkan graphics library

[plucky dome]

https://steamcommunity.com/sharedfiles/filedetails/?id=3265979775

I got hit with an arrow while climbing the wall and was stuck with zero life....

I can't open menus, etc. My friend normally plays attached to my game.

[unique wyvern]

Hmm still crashing and it consistently stays around 4-5gigs of memory usage according to task manager anyways
ah well guess ill just wait for some updates

[zinc oak]

Unfortunately the only thing you can do at this point is alt-f4 out of the game and relog in.

[zinc oak]

You went through all the !minidump fixes?

[unique wyvern]

Yes

[zinc oak]

Are you crashing at a certain point in the game in a certain area or when doing something specifically?

[unique wyvern]

No randomly

[zinc oak]

What are your system specs?

[unique wyvern]

GTX 1080
16GB ram
i7-10700K
installed on M.2
Win11

we tried figuring out the vulkan stuff earlier

[zinc oak]

Did you try installing the Vulkan Beta Driver from Nvidia specifically?

https://developer.nvidia.com/downloads/vulkan-beta-55204-windows

I know some people were specifically having issues with vulkan and the 10 series.

[unique wyvern]

That i havent tried

[zinc oak]

Worth a try anyway 🙂

If that doesn't work rolling back the driver to version 546.33 has helped out many people with these issues. You might be able to do this in Device Manager, but you may have to use DDU, which you can download from here: https://www.guru3d.com/download/display-driver-uninstaller-download

[peak lark]

Hi guys, hope evrns ok! someone can give me some tips here, i have already 120hrs and just today the game crashed and wont launch. the dump error just gave me this: failed with error 'VK_ERROR_OUT_OF_DEVICE_MEMORY and FFX_ERROR_OUT_OF_MEMORY. Someone know what i have to do to fix it?

i can select my character, but try to loading the map just crashes

[wind pilot]

what do you think of this link?

https://developer.nvidia.com/downloads/vulkan-beta-55231-windows

when i looked up that pinned beta driver it seemed old, and i searched for a new one a few weeks ago and got 55231

do you think it's good or should just link people the 55204?

oh and now they have 55261

https://developer.nvidia.com/downloads/vulkan-beta-55261-windows

[unique wyvern]

using that driver actually changed the vulkan version in the dump

all the other stuff we did had no effect on that lol

[wind pilot]

maybe shouldn't install SDK then

[unique wyvern]

maybe not

[wind pilot]

well then you have a few options, runtime of the latest driver is still an option, the 5561 is the latest beta, or can stick with the 55204 one

[unique wyvern]

just installed the 552.61

[wind pilot]

Mama Kira's suggestion of rolling the graphic driver back to 546.33 is a very good suggestion too if you still get crashes, in case it got overlooked because of my typing.

[unique wyvern]

nah i read it all and still have than in the back of my head but i might just wait for some updates if it comes to that i dont mind

damn no dice tho the vulkan version is the right one

BUT

[wind pilot]

type !minidump in this chat and a bot will dm you, follow the instructions, and type !logs here to see how to post your log.

[unique wyvern]

ive gone back to where you get the crucible for the blacksmith and it have been crashing there consistently

[wind pilot]

oh okay tell Kall that probably

[unique wyvern]

or at least i think its there i was at the entrance to the road there

also when it comes to memory at least according to task manager the usage never spiked it stayed consistently at 4-5gigs

[winged kite]

hello i played normal but now i The Server is full or unavailable message when trying to join

[mild tundra]

3rd issue of the night,others being stuck behind the spikes in the battleground by the bridge,complete froze up ,shroud time counted out but still alive albeit frozen.game crashed as well seperate issue

[wind pilot]

#troubleshooting message

the host needs to restart to resolve it sometimes

[rough pelican]

Hello there,
I keep getting this crash
game lunches fine and i get to main menu with no problem, problem is whenever i try to load my world, game crashes and shows me this
i had this problem at the beginning, but got fixed on 3rd try now after the update it's back!
How can I fix this?!!

[unique wyvern]

would you look at that looks like mine 😂

[zinc oak]

Type !minidump into this chat and follow the instructions.

[zinc oak]

The problem with waiting for updates is that this is likely not an issue with the game itself, so future game updates likely won't fix the issue - which means you are dependent on either Vulkan or Nvidia being aware of whatever the issue is and repairing it. So it's still crashing after trying the beta vulkan?

[unique wyvern]

Yes

[zinc oak]

Yeah, than next step is rolling back to 546.33 - I am not 100% positive why this version specifically works with the issues with the 10 series, but so far it's the version people are finding is working.

[unique wyvern]

i dunno other games might complain about that version and going back and forth between drivers is just exhausting lol

[zinc oak]

It might just be that NVIDIA is preparing to discontinue support of the 10 series all-together.

[unique wyvern]

Wouldn't surprise me

But again early access game thats just how it is

[zinc oak]

The issue with the 10 series is a driver/vulkan issue - it would be happening whenther the game is EA or completed is the problem.

Many games prefer DirectX instead of vulkan which is why it's probably not more of an issue, however this one solely uses Vulkan.

[unique wyvern]

Only vulkan using game ive had problems with tho

[zinc oak]

All games are different and how and what they use vulkan for/on/with changes with each one. It could be that the other games don't use whatever is causing the issue.

[unique wyvern]

Likely

[zinc oak]

And it doesn't even happen with all 10 series cards/drivers. It's highly complicated 🤣

[unique wyvern]

i just love the tech world

so easy and not confusing and complicated at all 😂

ill check the other driver tomorrow tho to see if that helps

[zinc oak]

Well you can always try that older version of the driver and see if your other games have an issue with it or not. but yeah - it's a tough one - Will NVidia fix the issue if they are even aware of it considering the 10 series is the next one slated to stop being supported in less than a year or so?

[unique wyvern]

My poor 1080 the absolute workhorse had it for 7 years lol

[zinc oak]

Might also be time to put it out to pasture. lol

[unique wyvern]

very much so i would've done it earlier if the money was there lol 😂

Also thank you for the driver suggestions

[zinc oak]

No problem - I really hope it helps.
If it does not - I would suggest submitting a bug report with all information (even save files and logs) and maybe the devs themselves can figure out what might be happening where we can't. It's still possible that the issue lays somewhere else that they can look into where we can't.

[wind pilot]

it's still possible you could crash less with more updates because a) the game is continuing to be optimized b) even Kall was asking where this happens and if it happens in specific areas, hinting that the game devs want to locate problem areas in the game and optimize them

so i suggest keeping note of where you crash if it happens often somewhere and reporting it too

[unique wyvern]

Yeah I'll need to test it further might do it tomorrow to be sure before I submit any evidence

[wind pilot]

it's also noteworthy you said you barely crashed before the update

which you know, no discredit to you, just how i type, IF this is true then minimally it signals it could be true again. i think toast was saying there is a combination of adding more content to the game which increases the demand on hardware, and then a cycle of lowering that and then it repeats with more content again.

[unique wyvern]

First time I've had this kind of problem with a game so it's been an interesting process

Yea it's just how it is, no biggie for me

[gilded tulip]

i have 1080ti so not sure how similar ours are, but if your gpu happens to be factory overclocked and you wanna try removing it you can enable debug mode in nvidia control panel. i got minidump and some vulkan outdated API warnings when i used the tool, but going perma debug mode has completely solved the crashes for me. worth a shot if the rest fails, wish you luck

[south wraith]

so browsing my local files for enshrouded, i dont see an enshrouded.log anywhere

[zinc oak]

type !logs in this chat and you will recieve instructios on where to find your log files.

[south wraith]

thanks!

oh wait is it the one that starts off with ASIIC "Enshrouded" at the top?

[dry lake]

I just fell under the map LOL! Went into the fireplace here, and killed the spider only to fall in! I teleported out... just thought I'd report it.

[pallid sleet]

I am stuck in a Hollowed Halls the lv 25 one a enemy is missing and I can not go trough the fog door. Anything I can do without resetting the dungeon?

[wind pilot]

so i never did hallowed halls yet 😅 but i frequent the discord a lot, and i read someone write you can pickaxe the wall/door maybe?

however i have tried to pickaxe a wall before, and it takes a lot of hits sometimes

[pallid sleet]

maybe I can see if I find a spot where I can do damage

I am in the part where you fly into the shroud and there is no way back out and I cant progress further either. So if I have to reset it I have to die in the shroud and loose the loot and restart... 😦

[wind pilot]

#troubleshooting message oh here it is

#troubleshooting message and this mention

not sure you can do this where you are

[zinc oak]

To report bugs please use the F1 menu from inside the game.

[remote scaffold]

We had the same problem. There were three of us and a skeleton always failed to spawn in the same place, was stuck in the wall and you couldn't do any damage. The same problem again on the second attempt. On the third attempt, we waited outside the door and let the enemies come and so they could all spawn. Then it worked....

[pallid sleet]

I ran in to kill the spawner asap it's a pain in the butt to do these solo. But I will keep this in mind next time.

[left lance]

If you messed something up and cant undo it is there anyway to go back to a older save and load that before you messed it up... or are you just out of luck.. its just on my computer not on a server but I have the steam cloud saving stuff also

[pallid sleet]

I don't know if it has backups, but see if there is anything in appdata folder

[zinc oak]

The game does have backups, they are the numbered files in your save folder. It might be tricky to load up manually if you have cloudsave on

[left lance]

Well is the saved file end with a .json ? I have one of those but in the save folder they are .log files

[zinc oak]

For local save files:
..\Users\%username%\Saved Games\Enshrouded
For cloud save files:
..\Program Files (x86)\Steam\userdata\[YourSteamID]\1203620\remote
YourSteamID is your unique Steam ID number

[left lance]

Ya I have a .json file under local save files but the cloud files I keep readin to goto the steam folder under program files (86) but I dont have one I just have steamlibrary and under that is steamapps but nothing with userdata steam id in there

[zinc oak]

Not sure what to tell you - lol. those are the only two locations they would be unless they are installed on another drive

[left lance]

Well if I do have that file .jos it has a time of 12:11 so its like 30 mins before I messed stuff up.. can I load that one ..

[zinc oak]

The save files aren't .json files.

they should look something like this:

[left lance]

oh... ok thats the only file what was in that first location you listed under user ect..

[zinc oak]

steam cloud is on by default, so unless you turned it off manually, it'll be in the remote folder

[left lance]

ya its on.. I see it say cloud stuff when I play

[zinc oak]

but honestly, if you aren't sure what you are doing with file systems etc. - it's not really safe to be messing around with those files. You could accidentally end up losing your world save completely

[left lance]

ok well thanks for the help... guess Ill just deal with my lose and move on

[zinc oak]

You can try to read up on this, it explains how to use shared files, but it also explains the save files pretty decently. If you feel comfrotable trying and know how to back up/copy your files you can always try: #1233539692591448166 message

[rough pelican]

thank you, Upgrading Graphics fixed it
apparently Vulcan Graphic files were outdated 🤷‍♂️

[left lance]

Thanks... I will just leave it alone... I dont want to make things worse... I just did something stupid. I have my safes in the wall and replaced the blocks with the fancy blocks that has the wood panels at the bottom and it made my safes look like crap. And I could not get the blocks off one side no matter what I did.. and was being lazy and did not want to empty it so I thought I could hit it with a pickaxe and break it off.. but the safe broke and everything in it is gone. 😦

[left lance]

Oh I did finally find them they were on a different drive for some reason.. these are the ones..

[unique wyvern]

That's interesting but I have other games I can play I appreciate the tip ofc 😄

[radiant hawk]

game goofy

all assets loading mad slow

im on geforce now

[wild falcon]

Yes have you updated your graphic card drivers recently?

[prime chasm]

Ugh

[radiant hawk]

yes, and drivers have nothing to do with this

its gfn

[prime chasm]

Don't answer lol

[radiant hawk]

?

[radiant hawk]

oh graphic card

no

still

irrelevant

its gfn

[prime chasm]

Topdawg GeForce now is cloud based gaming

Yup I'm telling him

That's all you need

[radiant hawk]

???

[prime chasm]

Topdawg

[radiant hawk]

dawg this isnt the only game i play on gfn

this shi't happening only in this game

its a game problem not gfn problem

[wild falcon]

Ok I use navigation np

[radiant hawk]

god my brain

[dry lake]

Oh! I'll try to replicate it.

[frail coyote]

questionne: where can i post suggestions?

[wind pilot]

tbh it's weird they make the unlocking of progress in dungeons totally enemy dependent. if they can't fix the spawn to work correctly, then they need to adjust the mechanic there. the door should open minimally if you kill 80% of the enemies, or through some other means. it's not like if there is actually enemy left to kill you totally run past them all the time? the enemy follow you anyway and it's best to kill them all anyway. (and imo players like to kill things and don't really have the speed run/run past everything mentality anyway).

[wind pilot]

you don't need to replicate it, mostly just explain the issue and attach the screenshot you attached here in game, i think the in game bug report opens a website? so you could just link the discord link to your message.

[winged kite]

Hello I already open a ticket but not answers so far, is there a reason why this game makes me cpu go hot asf ? I can play games likes cyperpunk on max settings raytracing and have normal temperatures, and basically any other demanding game but enshrouded is cooking my cpu if there is anyone that help me please answer I even cap the game at 60 to at least get rid some of the heat

[wind pilot]

type !logs in here to see how to paste your enshrouded log here.

[wind pilot]

type !logs in here to see how to paste your enshrouded log here.

[dry lake]

Gotcha! I'll do that later today.

[wind pilot]

when you feel up to it again, try the debug mode, (you can always turn it off when you play another game) i'm really curious if it works/helps lol but yeah you don't have to for my sake or anything. 🙏

[wind pilot]

okay how hot does it get? do you have it overclocked?

[unique wyvern]

is the debug mode something you can turn on and off? ive never used it

[winged kite]

80 zelsius in anyother Game it doesn’t go above 70

[wind pilot]

seems like it's just as easy as click it once

lol

[winged kite]

I don’t think it’s overclocked how to check

[wind pilot]

80 is actually not too bad for this game, I get 80 on Borderlands 3

[unique wyvern]

interesting guess ill give it a go

[wind pilot]

you should be worried if it goes past 90

[wind pilot]

not sure, but what cooler do you have for CPU? water cooling?

[winged kite]

I mean it definitely impact performance if it goes above 80 for me it instantly drops 30 frames

[wind pilot]

the Ryzen series actually runs hotter for some reason

[winged kite]

No water cooling

[wind pilot]

oh well with air cooling 80c makes even more sense, because I have air cool too

[unique wyvern]

i checked the logs and im a little jealous lol 32gigs and a 4070 😂

[wind pilot]

i have 5950x 16 core processor

[unique wyvern]

same im using the cooler master 212 evo v2 and im running a i7 10700K

[wind pilot]

but it's true that i don't think this game brings my processor to 80c

[wind pilot]

how long do you play to hit 80c?

[unique wyvern]

lol

right there is me frozen

[winged kite]

It’s mostly 65-70 but on long views / far distance it’s 80 and in some cases even in dungeons it spikes to 80 but not only for me Also for my friend I’m playing with he even has better pc parts than men

Me

[wind pilot]

only thing i can suggest is to update your vulkan
https://vulkan.lunarg.com/sdk/home download the latest runtime and install it.

you could see if you can update your system bios, but this is more difficult to do if you don't know what you are doing, research into it. a system bios update will have improvements for how the hardware runs.

you could also undervolt your cpu, but not without professional help probably... and since you're fine in most games it's not necessarily needed.

[winged kite]

And when I’m in the menu / crafting menu / settings menu / etc it’s also getting above 80 with out a reason

[wind pilot]

"Players are experiencing unexpected heating issues while playing Enshrouded. Some users have reported GPU and CPU usage spikes after recent updates. Hardware disparities and software optimizations seem to be at the heart of the problem."

[winged kite]

I updated bios yesterday no success either

[wind pilot]

nice!

still good to get that done

[winged kite]

I try that thanks for trying to help I don’t think this will fix the issue, I think the dev has to fix that it’s kinda sad because I’m not worried about the temperature but in combination with the fps drops it’s disgustingly bad and unenjoyable I played this game long time ago I didn’t had this problem my friend either so this problem has to be a updated reason

[wind pilot]

is your AMD ryzen 3.4 Ghz?

some people have said if it overclocks over that (through a program) it might conflict with the game

"You probably have automatic overclocking on and game boost and uefi.

Aka its shooting that processor "Up to 5.0 ghz"

Your processor speed is 3.6Ghz

anything above that = turbo or something else and that needs to be turned off."

[winged kite]

Base 3.7 while gaming it’s 4.55 - 4.6, it’s on auto I capes it at 4.0 and still 80 zelsius my friends cpu cost 3x of mine but also has this issue

[wind pilot]

maybe you also need to cap your FPS In game

[winged kite]

I did

I always cap 60

[wind pilot]

i think it needs to run at 3.7 always can't have any boost in game

[winged kite]

I will try this

I don’t think it will fix

[wind pilot]

i was reading this thread

https://steamcommunity.com/app/1203620/discussions/0/4206993868013768196/

"This only happens because of the above statement with the automatic overclocking utilized by windows and then followed by game boost and UEFI settings in ones mobo usually. "

[unique wyvern]

this is piling up in the dump so as kall said its prolly just memory crashes
tho as ive said before it never spikes over 10gigs it stays around 4-5gigs
but there is prolly something there i cant see

[wind pilot]

you could try testing your ram and see if everything is okay

[unique wyvern]

happening more often in that particular area than others

[wind pilot]

there was also the whole disabled services/startup programs thing i told you about

[unique wyvern]

Gave that a go and no dice

[wind pilot]

where is that message from? you tried to join a server?

[unique wyvern]

no this is a private game

but it did start out as a "server" cus i expected a friend to join

or loading up the world in multiplayer first

[wind pilot]

probably no harm in running a mem test to rule out hardware corruption

[unique wyvern]

Doing it now and this whole UI is making me feel old 😂

And nostalgic

[wind pilot]

yep, it's kinda neat in that way

[pallid sleet]

good old days without bloat, spyware and integrated ads... Now it takes me two days to get rid of all the liquid feces that comes with a new PC 🙂

[unique wyvern]

Thats why i stick to building my own less doodoo lol

[pallid sleet]

I bought a laptop, not confident in being able to build a custom one.

[unique wyvern]

yea not everyone is and thats understandable, yea prebuild and laptops are just filled with shite

[feral lintel]

anyone else have a problem with removing transmog completely from a character? Not that I really want to but it's weird that removing armor from the customize appearance screen just doesn't work

[dry lake]

So if I crash, should I always upload them here... or should I just send the file via the prompt.

Ugh, I lost procress. common!

[proven iris]

hey guys it appears this map icon is like covering my flame altar and i can no longer fast travel there, I've disbabled the ? icon in the mapmarker filter but it still seems to register that it's there, any help pls? 😄

[unique wyvern]

all you can do is go to the area and figure out what it is so it disappears lol

but that is annoyingly funny 😂

[hollow dust]

hi, once every few minutes minutes experiencing lagged input -maybe 10-15 seconds and stuck input (character continues to run, for ex.) this is via proton (tried ge, stable, and experimental) under popos. I played a few months back and didn't experience this. no other apps running. If it's a known issue has found a workaroud? proprietary drivers 550.67 on a 1650.

[proven iris]

yea its a bloody dungeon lmfao 😂

gotta defeat it to unlock my base 😂

[zinc oak]

This isn't a known or common issue with the game that I am aware of.

Usually when you are experiencing regular lag at relatively regular intervals it is something on the outside like a virus scanner or your hardware is getting overheated.

If you don't have anything running on your system at all except the game, I suggest looking into grabbing a tool that can monitor your CPU, GPU and system temperatures in linux/proton and making sure you aren't overheating.

[zinc oak]

You should try to capture this issue via video and send it via a bug report by hitting F1 from inside the game. As this is something with a new system in the update, it's even more important that they get as much information as possible about the bug so that they can track down and fix the issue.

[zinc forge]

Is anyone else having issues with logs/resin falling through the world when they chop down trees?

Didn't see anything in known issues for it, so wondering if other people are struggling with it

[unique wyvern]

oh no 😂

[wind pilot]

they used to have issues where harvesting aloe would become invisible or buried in the ground

[zinc oak]

Some items do fall below the ground sometimes, though usually you can just pop at the ground with a pickaxe and they will be right underneath, and sometimes even pop up above ground if you leave the general area and come back.

[zinc oak]

Hey - were you ever able to fix your crashing issue?

[astral pumice]

German Player here .. last time i played was Feb 26th. I'm at "Leuchtenstein" with my character and got crashes every time i try to do some quests there. Now i rejoined and updated the game .. nothing changed.
My system:
CpuInfo:
Type: AMD
Vendor: 'AuthenticAMD'
Brand: 'AMD Ryzen 5 2600 Six-Core Processor'
Cpus: 12
Perf: 12 111111111111
Effi: 0 0
CacheLine: 64
Simd: SSE2,SSE3,SSSE3,SSE4a,SSE41,SSE42,AVX,AVX2
Other: FMA,ABM,BMI1,BMI2,F16C,CTSC,AES,SHA,RDSEED,RDRAND
MemoryInfo:
PhysTotal: 17,128,521,728
PhysAvail: 10,781,114,368
SwapTotal: 34,308,390,912
SwapAvail: 24,940,961,792
OsSystemInfo:
ProductName: 'Windows 10 Home'
DisplayVersion: '22H2'
Version: 10.0 (19045)
Grafics:
Radeon RX Vega

Start-Screen says my GPU is too old .. any ideas?

[unique wyvern]

Sadly no
pointed out by kall when i posted the logs its a memory crash so ill just have to wait and see but its no biggie 🙂

[zinc oak]

Did you follow the instructions in the !minidump command yet?

[zinc oak]

Hmm. You have 16gb right?

[unique wyvern]

indeed

[zinc oak]

Do you have a browser open with a lot of tabs or are you running a bunch of other programs?

[unique wyvern]

nah

available in the logs say 10gig and when i check task manager it never goes above 4-5gig so there must be something under the hood i cant see obviously lol

[zinc oak]

I mean it's possible you have a bad chip that could be causing issues, but usually you would be seeing issues elsewhere as well.

[unique wyvern]

yea i did a memory diagnostic earlier and it found no problems

[zinc oak]

An I forget, you have a 10 series GPU right? the 1080?

[unique wyvern]

yea the best card ever made

[zinc oak]

lol. Well it lasted you a heck of a lot longer than my 10 did, so there is that 🙂

[unique wyvern]

indeed i didnt expect it to last as long as it has tbh

[zinc oak]

yeah it should have 8gigs of VRam, so should be enough.

[unique wyvern]

zotac made a good card lol

[zinc oak]

So you said when you are running the game you aren't seeing spikes in memory usage at all?

like not maxing out?

and have you been monitoring the memory usage when you have crashed previously?

[unique wyvern]

yea no spikes or anything

i saw a dip in it when i went into a hollow hall it went down to 1.8-2gigs lol

[zinc oak]

The only thing I can think of is to possibly attempt to run the game from a clean start where you turn off all non-essential programs in your startup via the task manager to see if something running in the background might be messing with it.

[unique wyvern]

yea i was thinking about doing a clean start since the one im in now started out as a multiplayer cus i expected a friend to join and now im running that world in single player

[zinc oak]

I meant of your PC 🙂

but yeah - that is a possibility as well. are all the crashes happening on one save?

I mean not starting out as multiplayer itself, but perhaps something in the save

[unique wyvern]

ah like that yea

and yes one save

[zinc oak]

have you jumped in another save to see if the issue persists?

[unique wyvern]

nah i deleted everything when i came back to the game to get a fresh start

[wind pilot]

vega cards had issues with the game, you need your field of view (FOV) slider all the way to minimum probably

[zinc oak]

Okay so the save you are on is relatively new and only you have played on it?

[wind pilot]

vega, arc, 10 series, 2070 supers, all issues with the game 😄

[unique wyvern]

yes

my 10 series look how they massacred my boy

[zinc oak]

And have you built/planted/terraformed a lot?

[unique wyvern]

no not really my farm is fairly small i never do too much of that

other than when i mine ofc

[zinc oak]

okay. so probably not an overabundance of entities causing memory issues. Yeah I would try a clean reboot while disabling those non-essential programs in (the startup area of) task manager.

[unique wyvern]

yea the pc could do with a clean one anyways

might give it a go at some stage

[zinc oak]

If it's an older PC, god knows what you have starting up and running in the background. I don't mean a full reinstall or anything, btw - that's one of those "last resort" things xD

[unique wyvern]

yea nah ive recently had a clean clean one cus i got an M.2 so i wiped the whole PC

doing a full reinstall is like putting on clean bed sheets its so nice lol

[zinc oak]

I mean it could be something as simple as a virus scanner hogging resources while you are playing. lol

[wind pilot]

clean boot is what i told you to do with shutting off services/startup programs

[unique wyvern]

dunno i only use defender

[wind pilot]

it's not reinstall of windows or anything

[unique wyvern]

i did that shutting of the services and so many things started complaining lol

well many it was like 4 things

[wind pilot]

oh like what? you just had to make sure you ticked the box to keep microsoft services hidden

[zinc oak]

Well if your windows came default with Macafee god knows what it might be doing as well. I personally consider that software a virus itself. xD

[unique wyvern]

just the razer synapse and some launchers

[unique wyvern]

god i stay away from all those "anti" virus programs lol windows defender is plenty fine for me and if it gets heavy i use malware and superantispyware such a funky name

[wind pilot]

never heard of razor synapse, but you can always find it in your service list and keep that 1 on after

[unique wyvern]

its just some options for all your razer peripherals

[wind pilot]

did the debug mode help?

[unique wyvern]

nah no dice on the debug mode

[zinc oak]

It's a configuration tool for razer peripherals.

[wind pilot]

lol i'm not that smart, what is a peripheral? like lights on a case?

mouse/kb?

[unique wyvern]

i mainly use it for my mouse so it only has like a .5mm lift off sensor range

[wind pilot]

oh ok

[zinc oak]

essentially. 🙂 it's anything you plug into your system other than the system itself - mouse, keyboard, headset, mic, gamepad, etc.

[unique wyvern]

and because both mnk has chroma i have some fun with that as well and it works with some games so the colors change

[zinc oak]

You have pretty much exhausted my ideas at the moment, though. 🤣 You have a relatively new install of windows, nothing seems to be running in the background, and your RAM isn't showing as overloaded, even when you crash.

and per kall it's a memory crash.

[unique wyvern]

yea im scratching my head with this one lol

[zinc oak]

and you tested the memory and it came out fine.

[unique wyvern]

yea

[zinc oak]

I really wish LiAnDrY was around - They're an absolute genius with this stuff, but I haven't seen them since my break.

[zinc oak]

Hey, what were you using to monitor your memory usage?

[unique wyvern]

only task manager thats why i wasnt entirely sure about how correct it is since people always create stuff that does much more lol

[zinc oak]

I have an idea - it's kinda indirect, but try running GPU-Z wile you are playing and see if anything under "sensors" spikes when you crash.

[unique wyvern]

yea i also use speccy which i should prolly pull up since it also displays some info

[zinc oak]

It also checks system memory along with fan speeds and temps

and a LOT of other stuff. It might give us more of an idea where to look

[unique wyvern]

completely forgot about GPU-Z so yea ill have to give that a try

[zinc oak]

I hope it finds something 🙂

[unique wyvern]

Same here

[dry lake]

I've crashed like 4+ times today, should I upload my crash logs?

and now my co-op partner can't join me?

okay after restarting both games it's fine

[polar echo]

I'm also having crashing issues that started yesterday, the crash log says "unrecoverable gpu crash" but I have a NVIDIA 3050, i7-10700, and 16gb of RAM, and my graphics card is fully updated.

[zinc oak]

Type !minidump in this chat and follow the instructions sent to you by DM.

[dry lake]

That's my 5th crash today

[zinc oak]

Yeah, same as above. 🙂

[dry lake]

yep.. also "Stopping process due to unrecoverable GPU crash!"

Trying those things...

where are the shaders stored?

[unique wyvern]

Feel my pain haha 😂

Also posting logs usually helps since there be a magic man that knows whats up in them

[dry lake]

I did what the Ticket helper thing said.

I'll slap all my crash logs from today on

huh it was only 3 times? I swear it was more.

Here are my crash logs from today, no dump files to accompany them sadly. I did run the Tool Fix Main after this and discovered Game DVR was still on.

[unique wyvern]

another 10 series sufferer

also the that looks exactly like my logs the whole out of memory thing piling up at the bottom

the first log at least looks like mine lol

[zinc oak]

Some people who are using the 10 series of NVidia cards have been having issues with several of the new drivers. NVidia has just released a beta version of Vulkan on their website that might resolve these issues - you can download that here (scroll down for the beta version for your operating system and not the general release): https://developer.nvidia.com/vulkan-driver

If that doesn't work rolling back the driver to version 546.33 has helped out many people with these issues. You might be able to do this in Device Manager, but you may have to use DDU, which you can download from here: https://www.guru3d.com/download/display-driver-uninstaller-download

Some people have also been specifically having problems with 10 series ti cards and noticed that when they put their card in debug mode (nvidia control panel -> help -> enable debug mode) it can help stabilize the card by removing the overclocking. #troubleshooting message

[sand flint]

So, I've logged in for the first time since the update, and in my main game, I had torn down and rebuilt one of the locations of the new sheet music items.

Am I unable to complete that quest now?

[zinc oak]

If you don't want to remove the altar for any reason You can grab the scroll from another game save or even one of the resource servers, bring it back to your game put it in a chest and pick it back up and it should complete the quest for you.

[sand flint]

obscene hours into that rebuild, shall go plunder another save, ty

[dry lake]

I might do the roll back because I'm having other issues with this driver, thank you very much.

[zinc oak]

Good luck! ♥

[dry lake]

tyty

[wind pilot]

it used to be that moving an item in your inventory could affect quest log i think

you didn't even have to put it in a chest

was interesting because if i wanted to bring a high level character to my lower level world/game, but not affect the quest log i'd have to be careful to remember to not touch my inventory at all

here was when i discovered this #the-tavern message

maybe it was patched since then - some guy was talking to me back then about solo mode, but i have no clue what they were saying - plus he was doing clown emojis, so seemed like he was more interested in trolling me.

[dry lake]

Installed the old one, we'll see if I get the usb disconnect then reconnect sound issues I've been having since my most recent update. Nvidia has really gone down hill.

Didn't happen... so my suspicon was right, I was probably going to install an older one soon.

[runic swift]

Your Lurkit package is still bugged and not giving a key when requested. Even if requirements are met.

[zinc oak]

This isn't really the place for that. This is for technical questions about the game. We aren't developers/Keen Employees here, just other players. (ETA: It's more likely this is an issue you would have to contact Lurkit about directly)

[zinc forge]

Thank you! I'll try that! Seems to be alittle bit better if I plant/farm the trees than foraging them

[runic swift]

Ive already posted about it here and they replied saying they notified the team and it will be fixed. Theres no other avenue to contact the Team here or to communicate with Enshrouded to fix it through Lurkit. This is a troubleshooting channel for the game. Its likely the place for it considering theyve already responded here prior. Thanks for your input on the matter though.

Just keeping them updated. Letting them know its still not working.

[zinc oak]

Right, but the devs don't regularly check here, so they may not see it.

[dry lake]

It's complaining to me the driver is outdated wheeze

idc as long as I don't crash

[zinc oak]

yeah - you can ignore that. lol. It's outdated on purpose 😄

[dry lake]

So interesting, thing. I rolled back to 546.33, while my co-op just installed the new vulkan beta. He just crashed, I'm fine.

[zinc oak]

Glad to hear you haven't crashed yet! Let me know if that changes, but I am hoping it sticks 🙂

[dry lake]

[left gorge]

if i kick someon how do i unban them?

[wind pilot]

if you want the devs to be more guaranteed to see it just @ Kall since he posts here in a troubleshooting capacity already, Toast the PR guy is also an option.

[polar echo]

sorry for the massive delay, was raiding, but so when I use powershell it tells me that I need to update my video driver but everything's fully updated?

hope this helps?

[zinc oak]

Honestly, I wouldn't really suggest pinging the keen employees unless you already have an open conversation with them specifically - especially not in here. Kall is generally only in here frequently right after a release to bring the devs any information about bugs that may be prevalent with new updates to try and help them resolve them quickly and efficiently. (We don't want the Keen people to be overwhelmed with pings for every issue that we can resolve ourselves in here)

[zinc oak]

How are you updating your video driver and where is it telling you to update it?

Inside LiAnDrY's tool?

[zinc oak]

No idea... lol - They might be able to tell you in #server-support - as they know more about the multiplayer aspects of the game.

[astral pumice]

where can i find the instructions? The above specifications are from the crash txt file. Game crashes with out-of-memory errors.

[astral pumice]

thanks for the advise, i will try this later.

[zinc oak]

Type !minidump in this chat and the instructions are sent to you via a DM

[wind pilot]

oh i know, my message is only for lion, it will be lost in the debris of text soon, Kall posts here, so it's not like he's hiding, anyone can ping him at any time he has been posting here by simply replying to a message he wrote, so i don't really see the big deal. 🤷 and it was already established we can't resolve the Lurkit package issue... the devs might need to know it doesn't work. Seemed like a legit reason.

[polar echo]

I update the stuff in my computer through settings and geforce experience. the only thing that powershell asked me was if I wanted to disable gamedvr

and my video card isn’t weak so I didn’t bother

[zinc oak]

Okay cool. So did you do the other 3 steps as well? From what I can see, your log file isn't saying anything specific pointing to why, other than a possible GPU crash

[polar echo]

haven’t done a complete reinstall yet, I kind of didn’t have the time to do so this evening

I’ll try that soon, or maybe restart my computer first or reinstall the game again to see if anything else fixed itself after the powershell thing

[zinc oak]

Have you not run the game after running LiAnDrY's tool? (Powershell is just a windows shell program for command-line stuff)

[polar echo]

I did now, looks good so far!

[zinc oak]

I spoke with CUB and they said they were told it was fixed yesterday. Maybe give it a try again and see if it's working now?

[pallid sleet]

LORE PAGES - enshrouded wiki states there are 7 Chapters over at kindlewastes and i do recall doing them all... but since the upgrade Blackmire, my lore counter went down to only 1... should i redo the 6 missing and maybe it will reactivate the full list ???

[trim locust]

LORE PAGES - enshrouded wiki states

[ripe moon]

Hi, I was trying to solve Sun Temple Stories quest, but when I arrived the boss room, it only have blue beetles and red explosive beetles, no floating boss waiting for me to beat him up, is it bugged?

[tight palm]

I don't know if this is a bug or not. If it is please fix it. When the Matron splashes poisons and hits you, you'll still be poisoned even after respawning. Or is that a normal thing and not a bug. Thank you devs 🙂

[peak lark]

gmornig guys, idk if this is the right chat but any of u faced this?

[zinc oak]

Haven't seen this one in a while, but If I recall correctly this is due to a corruption in the character file. Last I heard there is no fix for it, but that was before the introduction of the backups. It might be possible to roll back your character file to a place where this was not corrupted.

[clever garnet]

Hey guys, trampolines seem buggy, when i jump on it it doesnt make me jump every time, after walking arround on it, it threw me up but seems pretty rdm

[peak lark]

thxx, i dunno if worth it to roll back

but tks for replying

[peak lark]

they just updated some bugs for the trampolines today, maybe messed up with others mechanics

[clever garnet]

ok, good to know, thx

[trim locust]

Could you elaborate a little? Mind showing me a picture of your map so I can see which area it is?

[left gorge]

Restarting the server fixes it, weird how it bans them after kicking them lol

[clever garnet]

Its a crafted one in my base, i just crafted a second one to put it somewhere else and the second one works great

[trim locust]

And that one is acting weird, correct?

[clever garnet]

right

this is the second one, this one works great and is in the same base just some meters away

[trim locust]

It might be an issue with the inclination on the first one. We'll check it out, thanks for the report

[clever garnet]

np

its on dedicated server if you need to come take a look

little update, after picking it up and replacing it, it now works fine too

[trim locust]

Hm

Curious

[tidal wasp]

I have 28GB of free space in my ssd where Enshrouded is installed... Yet I can't update the game if I didn't free the whole 30gb the game uses... WHY?

And the size of the update that is shown on steam is 30.8 MB...

[zinc oak]

I am showing this update as being 51.1 KB - so if I were to take a guess, (if you were up to date from before this patch) something in your steam settings is redownloading the whole game, or some file check came back incorrect and it's compensating.

[tidal wasp]

No, it's always like this with Enshrouded... if you don't have the whole game space free, it won't let you update...

[flat torrent]

!need help, I can't join my friends server. It pop up the following message "Error server is full or unavailable enshrouded:" . Anybody had the same problem ?

[zinc oak]

head over to #server-support - they should be able to help you

[trim locust]

Make sure that both the server and your game are in the same version. It might not have yet updated.

[zinc oak]

I mean, I can't verify that it's that way for me, as I have a lot more than that free on my drive, but (usually) downloads are handled by steam, so likely it's something in steam itself.

[trim locust]

The game itself may need reconfiguration so even though the download size is small, there may be some need to shift files around and it is required to have the size of the game in memory available for that to happen without issues.

[tidal wasp]

hey @trim locust any word on this issue? This only happens with Enshrouded...
For example, I have Craftopia in the same ssd, there's an update of 3.3gb, and guess...

It downloaded only the update, and it's applying it to the main game files...

[flat torrent]

Ok I will give it a try , thx for the response all of !!

[trim locust]

Not all updates are the same. As I said, it's not only about how big the download is, but what it actually does as well

[tidal wasp]

Weird cause only some games have this issue, others update fine.

[trim locust]

Not all games are the same, not all updates are the same.

[tidal wasp]

So, it's easier to just uninstall and install it again because of the 30mb update

[clever garnet]

You can also buy a bigger ssd i guess ^^

[tidal wasp]

This ssd is 2Tb... I have lots of game installed on it...

[clever garnet]

sorry i was just kidding 😉

[tidal wasp]

I uninstalled Enshrouded. Installing it now, 2 min operation...

[zinc oak]

You should also be careful when you start filling up a drive - when drives get close to full, funny things start to happen, and a few years ago, 30gb may have been a lot, but these days it's a drop in the bucket.

You should consider uninstalling some of the games you don't play anymore to be safe.

[clever garnet]

i agree with that

[tidal wasp]

Only if you use it as your pagesys drive, or OS

Otherwise you are fine

[zinc oak]

Not always. It's just safer to have a little bit of a buffer on any storage device to be sure.

[tidal wasp]

I think 28gb is enough buffer...

[zinc oak]

I mean, if you can't bear to uninstall any of the games on the drive, I guess it's the only choice you have. lol

[tidal wasp]

I can, it's just that this is annoying lol

[unique wyvern]

okay so i started a fresh world and went to where i usually crash i did a bunch of stuff first to be sure i could make it as soon as i get close to Mark of Sameth the games just says no

so maybe my other crashes have been when ive been around that whole area perhaps

No spikes or anything on memory either

[zinc oak]

@trim locust I believe you have been looking into a couple of these at this specific location. If not, this is about the third person this week I have seen specifically having crashes at this area, and might be something you do want to look into.

[trim locust]

Yeah, I noticed the pattern as well

[frank abyss]

Fwiw, after the Mire update, I also had repeated crashes (3 in multiplayer, 1 singleplayer) near Mark of Sameth. But there's a workaround involving nvidia settings and vsync that fixed the crashes for me (I use a GeForce GTX 1060 6gb). Idk if that helps pinpoint the issue, hope it does.
Workaround link:
#troubleshooting message

[sour stump]

How to play with a friend far away without 300ms ? is there a way? did they plan to fix it? like playing valheim while hosting a server is fine but enshrouded doesnt work without having terrible lag..

[tidal wasp]

I think all games will suffer from terrible lag if you are 300ms apart... There's no magic here, or fix. Higher distances is an enemy for multiplayer....

[zinc oak]

You can try having the other person host, but chances are it's just bad internet connection and distance, and short of getting fiberoptic for both of you, you would probably have to use a hosting service that's located somewhere between the two of you.

[trim locust]

Thanks for the reply. Let me see if I can get others to follow this.

[feral lintel]

Why is it that every game I actually like playing has memory leak that requires nightly rebooting? I mean, it's nice that the "fix" works but exactly how difficult is it to build a program that doesn't do that? (I'm a Network Admin who hates programming so I wouldn't know how to fix it but it seems like people who DO program for fun and profit COULD)

[zinc oak]

What is the actual problem you are having?

[feral lintel]

The problem I was having is our online server using Gportal was saying "high server load" with only 3 people on which was an easy fix of "set nightly backups that restart your server which will reset the memory leak". So I don't have a problem anymore per se but it's weird that the 3 games I have enjoyed playing in the last 10 years all have the same memory leak high resource error 😄

may just be what happens to Gportal over time so it may not be any real issue with the game designers

[trim locust]

This isn't an excuse, but the game itself has its own engine and thus we are still developing both the game and the engine in order for it to become more performant. Of course, until that happens, it may take time, trial and error, as well as updates from drivers and such.

Hope it gives some sort of answer for our case, at least.

[feral lintel]

I mean, Conan Exiles used Unreal 4 and had the same problem. So even solid engines can produce issues

i do appreciate Keen using it's own engine. by and large it's performed better than i could have even hoped

[zinc oak]

I haven't really heard of any issues like this, but most games like this (with building and terrain manipulation and a large, complex explorable area) are usually particularly resource heavy, especially after being open and running for long periods of time - so if those are the types of games you like to play, it would explain why you seem to have the issue on the games you like. It has a lot to do with how much is loaded into memory and how much needs to be saved as "changed" in the save file

I wouldn't necessarily call them "memory leaks" though - just more that the game requires a lot to be loaded into memory as opposed to games that always have the same terrain and structures in an area, which only needs to track entities like dropped items or the like.

But yeah, pretty much any "building game" I have played on a dedicated server has required at least weekly reboots, some more, to deal with those issues.

[paper granite]

On one Valheim map I remember that we had built so much we needed to restart the (paid premium hosted) server each day otherwise it would just go like 5-10 fps

[feral lintel]

So my data is this:
High load error on server hosted on Gportal with minimum users
Google search says "memory leaks can be solved by backing up your server nightly"
I turn on nightly backups, error goes away.
If a game says it can run on a certain amount of resources then does not over time because it doesn't manage memory either needs to say that it needs infinite memory to run for an infinite amount of time or concede that it doesn't properly release it and so fits the definition of "memory leak".
Yeah, the term sounds bad, but it's not really that awful. Especially as you say building games especially at voxel level cannot possibly run as good as this game goes and constantly be checking itself for ways to release RAM