🎭bugs-discussion

[celest canopy]

IGG ID: Can’t find
Character ID: King Venomspear
Bug issue: Screen frozen just after creating secondary character.
Device model: IPhone 7
Server: Secondary Character
Game version: the latest
Screenshot:

[little rapids]

known bug will be fixed no later than tomorrow

[celest canopy]

Thanks for helping

[modern sparrow]

(Old screenshot).. - Just in case of needing it some day....

[celest canopy]

Alright I can wait. Thanks

[celest canopy]

Yours got lost too damn😂.. with 23 might

This was mine

[modern sparrow]

I was proud of my firs 10... When 20....now greedy.....

[celest canopy]

That’s life lol

[celest canopy]

You must’ve reached a certain level in the game I’ve never seen before lol😂

[modern sparrow]

For long time ago the first in the Kingdom made 1.00.000... I think I was about 25.000 at the time... It take long time to develop this kind of level.... If you are not big spender....

[celest canopy]

I was about spend on it.. I just got my room equipped and was to enjoy it then boom all this happened smh

[heavy vault]

Sorry to bother you again. Im wondering if it’s possible to switch the account loaded at the start of the game to my main account in K87. So I can continue playing on my main account while you guys could work on fixing the bug of creating the second character. I’ve already missed several days of events. Thanks

[little rapids]

IGG ID:
Character ID:

IGG ID:
Character ID:

IGG ID:
Character ID:

[flat spear]

IGG ID: 1793986075
Character ID: I cant find
Bug issue: Screen frozen, i can not start the game.
Device model: IPhone 11 iOS 17.4.1 AND IPad Air 4. Generation iOS 17.4.1
Server: 185
Game version: 1.4.152
Screenshot:

[little rapids]

Noted with thanks

known bug will be fixed no later than tomorrow

[flat spear]

this would be great because I would still migrate in an other kingdom.

[wooden snow]

Same my account.. i can’t switch to my main account

[gaunt umbra]

Read the replies :)

[crimson cloak]

Me too Can anyone solve this problem?

[flat spear]

read above

[wooden snow]

Ok thank you..

[celest canopy]

Here again.. is mine fixed now?

[livid current]

Where to report a farm with bots?

And after he atack those, send rss to alt acc

[little rapids]

here

can you show me more pics?

about the bots which you want to report

[celest canopy]

IGG ID: Can’t find
Character ID: King Venomspear
Bug issue: Screen frozen just after creating secondary character.
Device model: IPhone 7
Server: Secondary Character
Game version: the latest
Screenshot:

[celest canopy]

@little rapids

[safe fox]

Siamo tutti sulla stessa barca fk 🤬😡🤬😡

Creato account secondario e tutto bloccato non permette di tornare al principale.
Speriamo risolvano presto magari prima della migrazione

[little rapids]

known bug will be fixed pretty soon

[safe fox]

[little rapids]

will be fixed it pretty soon

[heavy vault]

@little rapids I received an email said: “We deeply apologize for any inconvenience it must have caused you. We are writing in response to the game concern that you have submitted. Inline with your concern, upon checking, we didn't find any abnormality. And the video that you provided doesn't show it got frozen, In your case, kindly try finsihing the current chapter, and then try again. If you have further doubt, kindly feel free to contact us again.”

They probably didn’t realize this is a bug..

[timber notch]

I came across an bug in the mystical realm. After defeating the enemy, I was going to collect the chest with the reward, but my squad was stuck and could not move. When I tried to walk, I received several messages saying "No possible path to target" I tried restarting the game and logging in again, but the squad could still not walk. At the same time, I also received messages saying that there was no possible path to target. I could not collect the reward chest but could move around the area. By moving, I could open foggy areas, but I was unable to open a room with a key. Every time I restarted, my progress was not saved. The fog remained in place and my squad was still at the start of the level. Apparently, my squad had somehow passed through the allowed boundaries and the system would not allow me to continue. I would like to ask you to restore my squad to their starting position so that I can continue exploring. Alternatively, please fix this bug. At the moment, due to this bug, I am stuck at one point and unable to progress.

[rich sail]

Day 11 still cannot use clan camp explorations, iPad or phone, yes I have reloaded game on both items. Please, how much longer?????
IGG 1590781480. ID 28844566. iPad Air2

Correction phone clan camp working, iPad not!!

[bold cedar]

Clan camp still not working. Why hot fix some stuff and not this?

[ivory nova]

hello, i’m experiencing a glitch or bug in the game. there are lot of times that my account keeps on leaving and joining the tribe uncontrollably. it spams the tribe chat, that i leave and join the same tribe.

[crimson cloak]

My main account is missing from the 25th hall

What the hell is going on?

It just ended this morning, kvk 2.The king's war.I can't find any information.

[safe fox]

Sono nuovamente attivo grazie al team assistenza

[upper axle]

This is on Odyssey page 1, something seems off about it but i cant tell what 🤔

10000 players is a bit too much lol (its displayed wrong but it only functions correctly; Promote a total of 5 Tribe members whose Might exceeds 10000

[little rapids]

can you contact our CS?

[little rapids]

shall be fixed atm

[little rapids]

Noted with thanks let me send out to the team

[little rapids]

Noted with thanks let me check with the team

can you share your IGG ID and cheif ID

[little rapids]

can you reload our game or reinstall the app

[little rapids]

how is your issue now?

[little rapids]

how is your issue now , shall be fixed

[little rapids]

hello there can you provide your IGG ID: Character ID:

[bold cedar]

It is fixed now. Thank you

[little rapids]

[little rapids]

can you replace another hero and it shall be fine

[feral citrus]

Hello, I have a question regarding server migration.

It is said that if a player is not connected for 15 days, his/her castle will disappear and will not be included in the battle power of the server transfer, but the castle of the unconnected player will not disappear and will be included in the battle power. When will their castle disappear and not be included in the combat power? Isn't this also a bug?

[gaunt umbra]

In the ranking of the top 100

If a player hasn't logged on in 14 days , the system will deem it inactive and will not add the said players "Might" in the calculation of Top 100 , which is the Server/Kingdom Might

Regardless if the base disappears or not

[feral citrus]

I've done the math... and after the 14th, all of the offline members' combat power has been summed up...

I added it up and there was no reduction in offline member combat power after 14 days.

[cursive crow]

Hi, is there any problem for PC play now? i can't logg 1 day

[little rapids]

you can reinstall the pc clinet here #🔗download-game

[hollow flax]

Apparently my account went missing how do i get it back?

[modest otter]

I have this problem, FIX IT....like NOW.

[golden charm]

Please release new kingdom 276 😦

[cold gull]

@everyone you need to login and bubble or relocate NOW!!

[gaunt umbra]

Wrong server

[shut linden]

the game always keep crashing, fix it.

[little rapids]

can you reload the game to check if the issue still remains

[little rapids]

contact CS

[crude steeple]

Anyone feel like helping with download of game to pc issue? Thank you

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[crude steeple]

Whats all this needed for?

Pc version seems to be 1.0

1.0.0

Issue is it never downloads proper i suppose.. cant get it running

Currently stuck on this page

Ok thanks for the help....

How to contact someone who can help ? Anyone?

[modern sparrow]

Void just told you in general chat to contact live chat from the settings

Nobody here on discord is a dev

[crude steeple]

Where is that?

[modern sparrow]

Everyone is a player

[modern sparrow]

Go to profil
then settings
and Live chat

[crude steeple]

Thanks for help man

@modern sparrow sorry to bug again, im not great with this stuff... i cant find setting

Could u possibly send me link?

[bleak flare]

hello, there is a bug on many account of my members

"The number of material excavations underway in the territory has reached its limit. You must either send workers to collect or wait until the excavation is completed before trying again."

with 1/18 collecting

[little rapids]

not a bug

you need to collect all the rss

try to clear all of them

[bleak flare]

oh ok, i understand

ok i will tell them, thanks ! 🙂

[little rapids]

[bleak flare]

have a good day ! 😄

he says "I have nothing in resources I have already taken them and each time the same. I wonder if it's not a report with two active accounts on the same map because my third account created at the same time on another map does not have this problem"

[gaunt umbra]

Tell him to look around his inbase map

There will be "viking supply" boxes

He has to clear those

[bleak flare]

he already did that but ok im going to tell them

thanks 🙂

[gaunt umbra]

He has to clear these

Multiple of these being not cleared won't let him spawn in more

[bleak flare]

ok i tell them, he try to clear these

thanks 🙂

[gaunt umbra]

GGs~

[bleak flare]

it's work, thanks you 🙂

[acoustic plover]

What type of glitch is this? How can we get attacked by our own tribe-mates 😆😆

[fossil vault]

That's been a bug from day 1.

[little rapids]

can you reload？

[little rapids]

can you elaborate your issue? and a short video would be preferred

[little rapids]

IGG ID:
Character ID:

[quartz torrent]

22271189

[little rapids]

?

[urban igloo]

58 or 60 🤨

[little rapids]

can you provide all of these

IGG ID:
Character ID:

[acoustic plover]

IGG ID: 1766395116
Character ID: 22191710

[little rapids]

heyy can you please answer my following questions?

1. Is the network connection was interrupted and then reconnected?
2. Is it the warning that pops up when you just open the game?
3. Have you initiated a rally or joined a rally?

[little rapids]

can you contact with our customer service and we can not access into the data related issue

[acoustic plover]

1. Network connection was all good.
2. I was in the game for more than 30 Minutes.
3. Yes I inticiated a rally and his those troops were in my rally

[little rapids]

Noted with thanks

let me check with the team

[mental rampart]

I am stuck in mystic..cant click on chest or anything

[quasi wharf]

can someone explain this

it does not look like 11% tax rate

it's 12% looks like a bug to me coz how does it say 11% but takes 12% can this be rectified mods?

multuply that to 100 gives you 12% not 11%

12.36% to be exact

[gaunt umbra]

They are taxing the amount here

6935000 x 11%

so idk

https://cdn.discordapp.com/emojis/814201362177982474.webp?size=48&quality=lossless&name=pepeshrug

Its a miniscule amount so I guess evry1 ignores it

[mental rampart]

Void help mee

I am stuck in mystic i cant open chest or jars or move to the next floor

[gaunt umbra]

Why ?
Is it like , ur troops are stuck ?

[mental rampart]

At some point yes .. I rebooted the game

And now i can walk but cant click on chest jars or even open new area with keys

[gaunt umbra]

Try changing ur squad heroes

[mental rampart]

Oh yea that worked

[gaunt umbra]

https://cdn.discordapp.com/emojis/955062196872839199.gif?size=48&quality=lossless&name=PU_pepeThumbsLeave

[mental rampart]

https://tenor.com/view/happy-dance-meme-gif-16875988117468559280

Aw gif dont work here

sad

[quasi wharf]

yeah but repeatedly can be huge especially if you.want to send rewards to your members out of the blue say like mire than 10 or so. unless they can justify that it's abit absurd. does this mean double taxation is not only in real life but in game ? lol unless they offer taxemptions lol sorry for bringing it up but the math really sucks for one who is meticulously checking the math behind all stuff.

[gaunt umbra]

I dont set the math for the game , I just explained what's happening , you can dispute it in #📝submit-suggestions or live chat with support :)

[hoary nymph]

You need to pay attention on issue about Ivanna shards.
Maximum you can get is 234k points.
And you can only buy 18 shards.
Not even saying to save some, when you are such a lucky person to gain one more proposal in Tavern 🙂
Merci .

[serene pelican]

bug or Skill?

[quasi wharf]

ok got it. will do so. coz for me they should have put.it 12.36% would.make a abit more sense.

[fading ravine]

It's correct though

It taxes from the amount you send, not what gets sent + 11%

762850/6935000 = 11% which is correct

[spring spade]

HI Team
There is a bug while attacking Lv2 Valkyrie clone. Not able to see the troop there

[quasi wharf]

still wrong. you dont tax the tax do the math again your analysis is mathematically incorrect. compute the amount sent plus tax is equal to the amount sent then they tax it again on the amount sent a total redundancy of taxation. just ask your self how did they come up of the total amount sent?

[compact burrow]

18963024

[little rapids]

hello there can you elaborate your issue?

[little rapids]

can you reload the game?

can you still contact our CS, we can not do anything about your issue sorrrrry

[fading ravine]

Ain't readin allat

[sterile condor]

Buffer though have good Internet connection

A character response slow while dragging on screen for fight or for movement

[little rapids]

can you try to reinstall #🔗download-game

[warm crag]

.hi

[pure cipher]

Dónde encuentro el id para vincular la cuenta a discord porque mi id igg lanza error

[quasi wharf]

something to do with tax. looks like a double taxation. the 11% is not 11% but 12.36% already sent the ss but herald said it has been raized but still.no fix i guess i will send the concern to cs.

[modern sparrow]

Managed to only add thise 2 emojies....

Now can't add more...

[sudden wolf]

Select server not working to follow

[little rapids]

reload

[little rapids]

yes please

[woeful ivy]

Much like Law of Combat getting into and out of Mystic realm locks up game for 10-20 minutes. Also claiming crystal tower or Life tree also freezes game for 15 minutes.

[little rapids]

can you reinstall our app #🔗download-game

[woeful ivy]

this happens every day. several times per day

[little rapids]

can you try to reinstall to check if the issue still remains?

[modern sparrow]

But can't add standard emojies either.....

[modern sparrow]

It's broken....

[little rapids]

let me check with the team

[little rapids]

can you record a short video?

thanks

[modern sparrow]

Could at 2 more now....

But not the last 2....

[thick dagger]

Vigi

[little rapids]

Noted with thanks

[sonic saffron]

Been trying for hrs now the game is always saying network issue

[little rapids]

can you reinstall our app? #🔗download-game

[scenic bay]

I'm stuck in Mystic Realm.
Lvl 34, can't open rooms or chests.
It says No possible way to target...

[little rapids]

replace your hero and deploy some other heroes again

[little rapids]

Try changing ur squad heroes

[scenic bay]

Same message when I try

[little rapids]

let me check with the team

[scenic bay]

👍👍

[little rapids]

can you fuel your HP to max lvl?

and then try it out

[dark vine]

👍

[scenic bay]

Perfect!
Thanks for the help, been stuck for 3 days...

[little rapids]

[unreal void]

The march queue is full. You can't create more queues. What to do? There is an army, the infirmary is empty

[dense spindle]

Message says 1 thing leader board say another.

So did I get 15th or 20th

[heavy vault]

@little rapids Hi, I have a T7 friend. I’m not sure if he accidentally selected or if there’s a bug, he immigrated to the wrong Kingdom. Is that possible to revoke his application and send him to his destination Kingdom? He is extremely depressed now. Thanks

His English is not that fluent and I can have him contacted you directly if needed! Appreciate ur help

[polar pike]

Hallo,
beim Schiffsbau-Event können wir keine Eichen mehr Spenden und kommen nicht aufs Level 2. Deshalb haben wir die Liste mit unseren Solo-Spenden verglichen und die Anzahl stimmt nicht. Ist das ein Bug? Wir brauchen Unterstützung, Dankeschön!

[sturdy sierra]

I just crafted three Tier 3 equipment pieces: a Viking shield and two coarse bandannas. I used forging speed-ups to expedite the process, but when I go to equip them on my heroes, they are nowhere to be found. The resources have been spent, so I cannot craft anymore. This has happened before, and I wasn't sure what happened then, but now I am certain. It seems to occur whenever I use the forging speed-ups.

how do I get the equipments now ?

[gaunt umbra]

Have u checked if they are on your heroes ?

[sturdy sierra]

I just checked and they are not

[sturdy sierra]

this is how i know they were crafred because this ad comes up . but none of the tier 3 I crafted are anywhere to be found

[gaunt umbra]

This is for a legendary skill unlock, not equipment

[sturdy sierra]

wrong one, Its this one

[sturdy sierra]

IS there anything i need to do on my end to get help with this or is there no way of recuperating what i lost ?

[gaunt umbra]

@little rapids

[soft raft]

Is there a game update available. I seems to be hanging on the current program. I can open the game but can't do anything

This is all that is happening when I open my game

[static shell]

Hi! I have a problem, I had 31 point on the event eternal wheel and when I changed from K141 to k144 i lost all the points i had 😦

[static shell]

Also lost all my progress o the viking reign event 😦

[static shell]

@tough pagoda can you help with?

[void frigate]

How is this possible? the are supposed not to be stackable

[modern sparrow]

My game keeps crashing on the iPad. Reinstalling does nothing change a thing

[gaunt umbra]

But ...

Cheating cheating ;-;

Do those stats stack in the "Divine Realm" buff menu ?

[white iron]

Bonjour, j’ai 114 fragments de la compétence Promenade. Mais je ne retrouve pas cette compétence dans la liste déroulante pour pouvoir la dévérouiller… Quelqu’un a une idée? J’ai loupé un truc?

[obsidian rover]

Today is VR event in S12 ..I'll purge 4 item equipment but I don't get any point .so I stop to purging item it's a bug or what??

[void frigate]

checked after... thanks God they dont... but some people are just too stvpid

[gaunt umbra]

just wasted flags , ntg else :)

[old minnow]

be carefull no support service on this game do not spend cash

[modern sparrow]

You are not even on VIP customer service lol "Spent cash" my ass

Also, its the weekend , what do u expect lol
Come back on monday
People need their day off ,

What was your issue anyways ?

[fossil vault]

One of the few things i will say are fairly good here is that billing stuffs is dealt with quite well. "If" you go the right way about it

[old minnow]

bro i registred all my members to the battles of ruines we was 40 and boom only 29 registred when it start

and yes i did a double check just before registration was done 😅

[modern sparrow]

If its the top right counter

thats the number of people that showed up

Unless it said 29/29 instead of 29/40

People can choose to "participate" or "not participate"

[old minnow]

even if i registred for him

but too very good players who have really choice participate , Now are just not in haha

that why i think it a bugs ..

[modern sparrow]

See, registering is one part , showing up to fight is another

Its not a bug if sm1 din't participate once lol

And if u leave a BOR match once ur on the map

[old minnow]

no no it start in 4 hours

[modern sparrow]

u can't re renter

[old minnow]

it say 29/40

but we was 40/40 just before registration done *

[fossil vault]

The text that asks for "Main Commander" and "Secondary Commander" is still visible when heroes are selected in Drill event.

Ideally, the background should be clear when they are selected.

[little rapids]

whats about the issue?

[little rapids]

Noted with thanks will send it to the team

[little rapids]

#🔗download-game try to reload or reinstall our game

[little rapids]

can you try to reach out our CS?

[little rapids]

replace your hero and deploy some other heroes again

[modern sparrow]

Roger that . Thank you

[little rapids]

[drifting peak]

Can anybody help please? For the past week all my icons on screen disappear as soon as I press the event rectangle. Therefore I can't join tm, vr, etc.

[gaunt umbra]

Reinstall the game

[drifting peak]

Ok. Nothing will be lost?

[gaunt umbra]

As long as u have it linked to Google / IGG ID

[drifting peak]

👍 thank you

[chrome oasis]

anybody’s else’s game glitches like this on pc?

[mossy linden]

there is a huge problem with this Auto-rally
my auto rallies dont work for nifilung leaders and dwarf knights and only work with slayer liedof
in all cases i have enough rally queue and energy

[little rapids]

can you reload the game or reinstall #🔗download-game

[little rapids]

hello there can you elaborate your issue?

[modern sparrow]

Why keeps my game crashing every time.. reinstalling is not of any help

[chrome oasis]

i guess reinstalling is the way

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

[candid shuttle]

In our tribe they found out if you set for 12 rallies it works,…..try

[chrome oasis]

reinstalling was not the way 😢

[static shell]

Sometimes auto really dont send troops (chiefs closer then 50km and infarmary empty)

[austere nymph]

ich habe bei den rss mitgemacht aber gar nichts bekommen

[tiny tapir]

Hallo

[little rapids]

can you record a short video?

and also provide

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[wary bane]

Not a bug. Just a grammar error in rangar's main skill description (last sentence)

[little rapids]

Noted with thanks will send out to the team

[crimson kernel]

I collected stone from the tribe's quarry, and in 15 hours I collected only 317000 instead of 1317000. How is this possible?

[livid current]

IT disapear!??

[little rapids]

can you reach out to our customer service within game

[little rapids]

anything I can help you with?

[thick elk]

Heros voice is gone

And whenever i touch emoji in chat it got stuck

[little rapids]

can you reload the game to check if the issue still remains

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

can you provide some videos as to chat stuck issue?

@thick elk hello you there?

[pulsar roost]

When you click on the hero tab, all the heros arent speaking

I will show a video

[pulsar roost]

Same problem here

[little rapids]

known bug will be fixed in the next patch

[pulsar roost]

Thanks

[radiant storm]

What happened with skill shop ? Why we only have 10 pcs?

[graceful lantern]

Game update "optimized" selling items logic...

[graceful lantern]

Hero voice not working also in the Mystic Realm

[pulsar roost]

They fix it next patch

[cosmic moat]

When i refresh the skills shop in my city, only 2 new skill exp shards turn up... Is this in purpose?

[clear oak]

Same problem. Only 2 skill experience options in my skill shop !!! WHY?!!!!!

[gaunt umbra]

They raised the skill exp , but reduced the buttons available
You get 7k now compared to previously 6k

[clear oak]

Yes, thank you. The strange thing is i still have old skill shop on my second account.

[eternal smelt]

Whenever i use the "iron bell" the game goes loading for a while
Then nothing happens

[sleek canopy]

Skill: Blissful denial (Блаженное отрицание)
Client language: ru
Spelling mistake, "Каждыt" > "Каждые"

[tacit cargo]

Guys please help ,, why cant i relocate please im so confused

[hybrid sparrow]

Stop celebrating and fix the game! With all the money you've got from players it definitely should function. Worst game experience in 20 yrs!

[stiff tundra]

Hi

[toxic tangle]

Thanks for killing the drop rates in the skills shop. Once again you screw over the players.

[gaunt umbra]

The area is blocked , you can only teleport in there if u have pier access or tribe territory to telepprt on

[gaunt umbra]

They have infact not , they just reduced the number of buttons and raised the overall exp by 1k exp

Previously 6k , currently 7k

[scenic depot]

why?today?

Pls check !

[wide glade]

Have you updated the game and tried it?

[little rapids]

try to upgrade our new version #🔗download-game

[little rapids]

can you elaborate your issue

[little rapids]

Noted with thanks will send out to the team

[static badge]

That's it, gentlemen developers, your imagination has run out. Viking Rise will soon be the only name left. I’ll even say that it’s time to rename it. I just don’t know what, I don’t even have anything to attach the name to. Either you have England without the English, or you have a dungeon from Diablo. I am silent about all the other game monsters, which in no way relate to the Viking era and mythology. Now they've reached elves and unicorns. In general, who follows the plot/script and comes up with all this? Do these people even know anything about Scandinavia, their history, traditions and mythology? Or does all their knowledge end with the 1st season of the Vikings series and the game Assassin Valhalla and the superficial?

[little rapids]

can you put it in #📝submit-suggestions

[winged vessel]

Problam

Loading

[little rapids]

can you reload or reinstall

[sterile condor]

For hours the same issue

[little rapids]

can you reload or reinstall our app? #🔗download-game

[little rapids]

which region you are in?

[little rapids]

Can you kinldy provide your region?

[winged vessel]

What india

India

[sterile condor]

India

[winged vessel]

Bro same problem again and again

What I do

2 time reinstall game but game is same conddition

[patent pendant]

fr same

also region india

please fix this issue quickly otherwise my tribe might kick me ;-;

[upbeat spire]

Smth's the problem with my game

[upbeat spire]

This exactly is happening with me

[little rapids]

where you base? and which region ?

[upbeat spire]

India

I did reinstall the game, but the problem persists

[little rapids]

Noted with thanks

will send out to the team

[upbeat spire]

Please fix this issue as soon as possible.

[little rapids]

which network provider you are applying ?

[gaunt umbra]

So here's the situation

**People from India that are using the JIO service provide for the network , the issue is with the service provider , login issues will be fixed once the provider fixes it **

[upbeat spire]

What do we do until then

[upbeat spire]

Jio fiber

@gaunt umbra I'm only having problems with the game. All other applications are working as they should.

[gaunt umbra]

Im just informing what was told

https://cdn.discordapp.com/emojis/814201362177982474.webp?size=48&quality=lossless&name=pepeshrug

[upbeat spire]

Okay, thanks

Please inform once the problem is resolved

[modern sparrow]

Since morning this is happening.

[spark obsidian]

is anyone having this issue ???
i reopened the game so many times but nothing changed

[little rapids]

People from India that are using the JIO service provide for the network , the issue is with the service provider , login issues will be fixed once the provider fixes it

[pseudo bronze]

Poor gaming experience

[modern sparrow]

Every app is working and the network is ok but only the game is not working

[little rapids]

the issue is with the service provider , login issues will be fixed once the provider fixes it

[upbeat spire]

The issue is fixed. The game still doesn't run as smoothly as before, but I can play it.

[little rapids]

[spring kelp]

da quando c'è stata la manutenzione mi compare questo evento che non centra nulla e mi si blocca la schermata.

un altro problema sempre dopo la manutenzione, nella bottega delle abilità la finestra è vuota e non si riesce a prendere nulla e si blocca la schermata

[upper axle]

it tells me i have a notification even though i dont. everything in the arena is done and there isnt even any BOTR at the moment

[real vale]

Hi

[thick umbra]

Yes, as does mine. I think it still have the dungeon key count on the back end

[upper axle]

yeah thats what i thought as well

it was gone right after i had finished the dungeon because i had no keys left but when i checked back the day after the red dot was there. The first thing i thought of was the dungeon as well but theres no way to access it lol

[little rapids]

can you try to reload or reinstall ?

[fringe cliff]

Hi

[little rapids]

hello try to reload ? and let me know if the issue still there

[soft robin]

None of the Pen energy or Fruits are being collected when clicking on the mount pen. Only the mount xp shards. It just treats it as if the fruit or energy don't exist.

[soft robin]

Visually it shows the energy being picked up too. I even checked my inventory pre and post pick up. No change in quantity of fruit or trap points.

[little rapids]

can you reach out to our CS?

[little rapids]

we can not deal with reward /data related issue

[upper axle]

Doesn't fix it. I think its what evolucious said with the keys from the dungeon stull being on the back end

[ebon hollow]

Purchased few T4 troops (accidentally) from mercenary guild, the troops show up at squad base, but not showing on respective barricks.

[carmine plover]

How much money do I have to spend to get the new Anniversary Base skin?

[chrome oasis]

@little rapids

[eager oracle]

spent 400 stones

and another 300 soul ones?

[left panther]

Hi unable to transfer rss from base to base, game says CLEAR MYSTIC FLOOR 5 ?????? On 2 different servers !!

Mystic Realm !!

[left panther]

So where is the Mystic Realm to clear Dungeon Floor 5 ?

[gaunt umbra]

You need to clear the Odin's Statue , aka clear all fog and discover evrything on the base map to be able to unlock Mystic Realm

[left panther]

all done all cleared

[left panther]

thanks found it !

[midnight crow]

Same issue when spending over 100 stones

[steel berry]

Daily quest doesn’t always update when you upgrade a building.

[modest pivot]

If realised that if you join ruins like before preparation countdown and if you have something important to do back into kingdom while countdown goes.. You can’t join back to ruins as player just as spectator i believe this is not necessary, yesterday i was suprised i can’t comeback and ofc we lost that fight.. Maybe we can get rid of this setting? 🤔

[gaunt umbra]

So when you are in BOR , the game gives u a "shield" to protect your base while you are playing on the BOR map , now if they got rid of this setting , people would 100% abuse it during wars if they per chance have the times coincide

to when a war is going on

[modest pivot]

Like when ruins finished we coming back to kingdom and we still have for sometime that shield, unless let to come back like one time and thats all

[modest pivot]

Also something weird with geodata, supposed to walk straight, but decided walk by the hills 🤔🫣

[wary bane]

Another grammar error found. It's supposed to be "Chapter has ended"

Grammar police on standby

[kindred junco]

@rose charm where is my weekly resources ? only beast chest

ID : 1287099

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

Noted with thanks will send it out to the team

[little rapids]

contact our CS within game

[little rapids]

Noted with thanks will send to the team to have a look

[kindred junco]

Ok

[wide glade]

hey Can u provide a screenshot or recording?

[little rapids]

GG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

GG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[kindred junco]

Got it

[soft robin]

@little rapids Who's the ISP that's having login issues atm?

[soft robin]

Nvm, found it. Took me a second cause I scrolled past it 3 different times. 😅

[kindred junco]

No issues in jio fiber, but yeah problem is in jio sim/esim network

[little rapids]

cheers

[little rapids]

hello there May I help you ?

[chrome oasis]

IGG ID: 1846676976
Character ID: VictorCrossaint
Bug issue:purple glitches all over the screen sometimes it stops but it keeps happening
Device model: hp laptop 16gb ram, Amd radeon graphics
Server:259
Game version:1.4.162
Screenshot:

@little rapids

[little rapids]

Noted with thanks

[little rapids]

can you upgraded your device driver? and it shall fix the issue

[umbral coral]

Good day are developers available I still have 70 cleaning leaves earlier, suddenly they were all lost. Can some explain this. Thank you so much.

I am at server 257, ID:27399708

[manic shale]

[little rapids]

can you reach out to our CS?

[umbral coral]

What is CS? Im sorry

[little rapids]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[umbral coral]

Theres no help option at settings, or am I missing something? I really appreciate your response

[little rapids]

loading screen there is a headset icon

[umbral coral]

Found it. Thank you so much dabobbyda.

[little rapids]

[mild mantle]

check your spelling 🙂

[little rapids]

[safe zinc]

VR

[gaunt umbra]

@little rapids

[little rapids]

can you try it out later

[steep wasp]

Mudo minha foto de perfil e ela reseta para a padrão depois de um tempo!

[little rapids]

against rules?

or can you share some videos?

[steep wasp]

Pode ter bandeira de algum País?

[little rapids]

no not really

[steep wasp]

Então é isso, obrigado por esclarecer

[little rapids]

[safe zinc]

Bonjour alors c'est quoi le problème dans le jeu, j'étais bloqué pendant 3 heures le site ne fonctionne pas aussi le jeu t'as vu les captures

[safe zinc]

J'ai perdu 5 heures de jeu 🤬🤬🤬🤯

[candid vigil]

game keeps crushing on PC

[little rapids]

can you reload or reinstall our game?

[candid vigil]

will try with repair option 1st

[sage jackal]

Hey I’m getting the same error on my laptop and mobile reinstalled on both tried WiFi and mobile data still not working

[little rapids]

which region you base if I may ask?

[sage jackal]

UAE

[little rapids]

which provider?

[sage jackal]

Never had this issue before been playing for 6 months+

As in for WiFi and mobile data?

[little rapids]

both

[sage jackal]

WiFi is DU and mobile data Virgin mobile

[little rapids]

and you did reload or reinstall our game right?

[sage jackal]

Yes multiple times

[little rapids]

PC is not working right?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sage jackal]

Correct pc also

[little rapids]

Let me check with the team

can you provide some info

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:

[sage jackal]

Not sure how I can provide igg and character id if I can’t get onto the game

[sweet horizon]

Не могу пополнить баланс в igg store поменялась валюта и пропала нужная мне форма оплаты

[little rapids]

sure sending your issue to the dev thanks

[little rapids]

Здравствуйте, пожалуйста, свяжитесь с нашей внутриигровой службой поддержки клиентов.

[sage jackal]

So what am I meant to do in the meantime? How long will it take to fix

[little rapids]

hold on, let me check with them

[sage jackal]

The website isn’t working now either on my laptop to re-download the game again

Isn’t working on my mobile safari either

[sweet horizon]

Иванна не может ответить на этот вопрос, другие способы связи с поддержкой предлагают заполнить разные формы с не относящейся к делу информацией

[sage jackal]

the issue is with your middleeastern servers because if i use a vpn to another country on my mobile the app works fine

this is a very serious issue that needs to be addressed asap

[sage jackal]

any update?

[little rapids]

can you use vpn to check your IGG ID and Character ID? the dev want to relocate the issue now

[keen token]

I'm not sure if this is a bug, wanted to see if other people were experiencing it. I was doing Staging Post quests to fight monsters in my town. I set my troops up and fought the first one, the report said it was worth 1250exp. Then I went and picked up a gold Knowledge Rune for Hero EXP +15%. But when I fought more monsters, they were still showing up as giving 1250exp in the reports.

Is that intended behavior? That the EXP rune doesn't work on fights inside your town?

[little rapids]

hello there can you share some videos?

[fossil vault]

Give em props that they got away with it this long 😄

[royal epoch]

Is this a bug?

[gaunt umbra]

?

[royal epoch]

The quantity should not have been 100?

[gaunt umbra]

This is a possibility , nothing wrong with it

[royal epoch]

The event description makes it sound like it's a guarantee that pulling a diamond prize will set the quantity to 100

[royal marten]

I wish 🤣

[royal epoch]

Am i the only one that understod that?

[gaunt umbra]

Scroll down

U won a Gold grade item

If it was a diamon grade , then yes , it would have a x100 multiplier

[royal epoch]

See the ascreenshot above, it's diamond not gold, gold does not have s1 skill shards

[gaunt umbra]

Im in Season 3 ,

I have this ^

[royal epoch]

In season 2 there is no such gold reward

[gaunt umbra]

Show me what is the Gold Grade items , that seems odd lol

[royal epoch]

You are right, i see it now

Funny that i kept checking it but did not see it before

[gaunt umbra]

https://cdn.discordapp.com/emojis/1119092959682498590.webp?size=48&quality=lossless&name=pepeSusThink

[lapis phoenix]

is the warehouse supposed to stop a certain amount of resources from being looted when attacked? because mine never has?

[keen token]

Sadly no, but I'll try to grab some before rune and after rune screenshots tomorrow and see if it reproduces.

[little rapids]

👍🏻 cheers mate

[gaunt umbra]

The amount is very low , at max , its 5M each

Lv.25 and max tech on it

[lapis phoenix]

I think my game is glitching. Every time i have been attacked all of my resources are stolen

I am level 18 and my resources literally go down to 0 or very close. like 100k max

[split path]

That’s not a glitch look at your warehouse capacity

[lapis phoenix]

where it says resource name protection"? or something else?

[split path]

The resource protection is what will be left after you get burned yes

[gaunt umbra]

Warehouse Building -> The big " i " icon

[lapis phoenix]

thats what im saying. mine says 1.5 mil food 1.5 mill lmber 1.1 mil stone and 760k gold" when i am attacked im left at almost 0 for all resouces

[lapis phoenix]

yes, i;ve looked there. my warehouse is level 17. those are the numbers for that level.

i was zeroed a few times in the past couple days due to a war. each time i was left with 0 of some resources and around 70k of others

[gaunt umbra]

@little rapids

[little rapids]

whats the issue about?

[lapis phoenix]

I am just wondering if my game has been glitching or if i am misunderstanding something. To my understanding, the warehouse is meant to protect a certain amount of resources in the event you are attacked. My warehouse level is 17 atm and so should protect 1.5 mil food, 1.5 mil lumber, 1.1 mil stone and 760k gold. Well recently (around 5 or so days ago?) i was attacked back to back until i was zeroed. My warehouse didn't protect any of my resources. I don't remember the exact numbers but im pretty sure some resources were completely left at 0 and others had only a few thousand.

not sure how much i had before the attacks, maybe a couple mill of each or at least most of them?

[lapis phoenix]

I really have to head to bed. however, if any solutions or possible explanations are really any news is found please respond to this message so I will get a notification 🙂 thank you for all your help either way!

[little rapids]

Noted with thanks

i'll send out to the dev

[little rapids]

can you share some videos ?

[crystal torrent]

Hi, is there a something I am confused because what must I do to get 100 pieces...

[gaunt umbra]

Its RNG

https://cdn.discordapp.com/emojis/814201362177982474.webp?size=48&quality=lossless&name=pepeshrug

[sage jackal]

It’s done it again fixed it’s self for 1 day then broke again

Please fix this mess

Spending 20k on an account I can’t even play

[sage jackal]

????

[gaunt umbra]

The dev contact are offline and will offline on the weekends too

So Customer Service is the the only way

[sage jackal]

So you’re telling me I can’t play for the next 3 days?

This issue was reported 2 days ago

Why has it not been fixed

[gaunt umbra]

You never replied to him with the details to check ^

[sage jackal]

I couldn’t log into my account how can I send my ID?

[gaunt umbra]

^ You said you were able to login with the VPN

Well , they might be online tmrw , chances are not non existent , but very low

But most weekends they are offline

[lapis phoenix]

I am not sure what to share. This happened around the 12th of this month. I was very busy so i couldn't ask about it until now.

[red vector]

Eu tinha mais de 100 convocações, usei o modo simultâneo , porém não fui premiado com nenhuma moeda de evento , fiquem atento a esse bug, que me senti prejudicado.

[keen token]

Report from Staging Post blue rarity monster, with gold 15% bonus Exp rune.

[keen token]

Report from Staging Post blue rarity monster, with gold 10% Defense rune.

[plucky fiber]

This event is giving incorrect rewards.

[gaunt umbra]

?

[hot beacon]

2 rally on same niflungs hahaha

[gaunt umbra]

Yeah , its doable as long as its two diff tribe launching the rally

[livid scroll]

Please how can I solve this

Auto explore isn't giving rewards and it's not stopping

[livid scroll]

That's not the problem here

In fact my map isn't level 9 but auto explore started

[gaunt umbra]

Oh , I din't see the last image and message

Ur gonna have to wait until tomoroow

They offline until tomorrow ~

[livid scroll]

Okay thanks

[chrome torrent]

I exchange 115 summon stone, but only get 1 reward

[kindred junco]

Reinforcement scam🥲

[pliant robin]

Did somebody from igg forgot to press some buttons. A lot of people doing rallys the hole day and don't gain any dice for the new event, tight bond. 🤷‍♀️

[kindred junco]

1 dice for 5 rallies

[pliant robin]

May for other person. I'm on my rally 28 or more and only got 2. And I'm not the only one with this issue

[kindred junco]

Try to do your own rally, see if it benefits

[pliant robin]

That's senseless. People spending a lot of energy during the day joining rally, a lot with the auto function. And there is no payback.

[hollow musk]

Fix the game crashing on mobile app its getting old

[livid scroll]

My clan camp has big problems
Auto exploration is not giving results and won't stop

[little rapids]

the dev is now relocating issue thanks

[little rapids]

known bug will be fixed very soon

[steady mango]

Does anyone know how I can return to my kingdom, it doesn't allow me since I got into the last event in England and I regret it, now I can't return to my old location

[grave frigate]

Good morning all - not sure this a bug or a feature - 2 tribe members both not logged in 7+ days - show up on clan rolls - but clicking Locn takes you to blank space - any info appreciated thanks

[little rapids]

can you share some videos?

[grave frigate]

first time - hope it works

[broken minnow]

It's a feature. The game makes those gone for 14+ days to disappear and if they log in again they appear in a random place on map

[grave frigate]

one gone 8 days, the other 7 - ??

[broken minnow]

????

[gaunt umbra]

What CH are they ?

For CH below 10 , it only takes 2 days for them to be hidden

and for CH16 , it takes 4 days to be hidden

[grave frigate]

CH16 would be highest they are at - solves the problem thanks folks much appreciated

[gaunt umbra]

https://cdn.discordapp.com/emojis/955062196872839199.gif?size=48&quality=lossless&name=PU_pepeThumbsLeave

[little rapids]

[crystal torrent]

Hi, what do you have to do to so the auto explore option is available. ))

[woeful locust]

Speedups are not giving any dice rewards in terms of new event. You need to fix it IGG!

[sage jackal]

Please fix this guys it’s happening everyday I’ve tried to talk to customer service but they’re useless

Fixes itself for a couple hours then breaks again happening everyday

Having to use a vpn on my mobile just to get on

[stable frost]

simplified Chinese language gives much less dices per certain amount of trap, please fix it, see discussion here #☕general-chat message

[little rapids]

hi there can you provide your region?

[little rapids]

what do you mean? can you kindly share some videos as to this "bug"

[little rapids]

can you reach out to our customer service for rewards related issue?

[sage jackal]

UAE Middle East

[void elm]

Any chance we could set the UTC clock to British Summer Time.

[stable frost]

Thanks…I already finished my event…if anyone who is also bothered by this they can do more investigation

[thick umbra]

No.

[void elm]

How can it be universal when an event organised by my tribe is an hour out? Ie..event starts 18.00 UTC but here it would be 19.00

[livid scroll]

You're in different time zone

[modern sparrow]

We only get season 3 hero shards... Not Season 1 and 2 shards anymore... (K4)... Can't develop... Should have neutrale too.. but never see or get them either.....

[woeful locust]

I did already. Its definitely not working for me. I have spent abot 70 day of speedups without getting a dice. My teammates receive apparently every four days of speedups a dice. So it might be buggy only for me or for a certian minority?

[split wren]

Well done Viking Reign! You managed to pull off the biggest scam in gaming history with the tight bond event 👎

[little rapids]

can you elaborate your issue?

[little rapids]

Let me check with the team

[autumn turtle]

I am having a problem with my city account, since the quick fix update.

All I get is a big spinning star in the center of the screen, every time I hit a button.

[little rapids]

can you share some pics or videos?

[autumn turtle]

I accidentally sent it to the suggestions

I'll try again.

This is what I get every time I tap a button

The game won't let me train troops or join rallies. Not even recruit troops.

[little rapids]

can you reinstall our app #🔗download-game

[autumn turtle]

I tried that already.

I uninstalled the app for two days, then I reinstalled.

But I will try to do it again.

[little rapids]

let me know if your issue still remains

[autumn turtle]

I will.

Thank you.

Well I figured out what the problem is.

I have reached my data limit for my phone plan.

Now I can't download the game.

So I will find a wifi connection to get the game reinstalled.

[sage jackal]

Any update?

I still have this issue

[stuck siren]

I have the same issue as him. Uninstalled and reinstalled the game. Tested on mobile data and wifi. Game is barely functioning for the last few hours.

[kindred junco]

Fix this Appoint all button not working @rose charm

[thick umbra]

Hire more workers

[kindred junco]

I have 😵‍💫, but this button doesn't work,

Need to do manually

[upper axle]

Why can't i see the damage enemies are dealing? I've always been able to see it but a few days ago it stopped for some reason

[thick umbra]

Check your settings

[wide glade]

can u provide ur UID and ur area.

[little rapids]

IGG ID:
Character ID:

[kindred junco]

Selected manually

[little rapids]

can you provide your ID?

[kindred junco]

1287099

[little rapids]

IGG ID:
Character ID:

[upper axle]

Which setting?

[sage jackal]

middle east dubai not sure how to find the UID

ever since we had the storm last week the game hasnt been working without a vpn but wifi and mobile data works with everything else except VR

[grim pine]

I am facing same issue on mobile app. Desktop app is working fine on same network. I am UAE duabi as well.

It's started 3 days ago.

[sage jackal]

mine has slowly got worse was working every now and then but now not working at all

[grim pine]

BTW it's working on Etisalat network

[sage jackal]

yeah im on DU wifi and virgin mobile none working for me

[grim pine]

Ask friend to check on his laptop with Etisalat. Working fine.

Which server you are playing?

[sage jackal]

167

[grim pine]

Mine is 203

[grim pine]

It's happened same with me.

[shell copper]

Please for the love of god fix the crashing on IOS im about to lose my SH1T

[quiet ridge]

ID 18614502
Impossible de changer de compte et de revenir sur mon compte IGG
A chaque fois que j'essaie je reviens systématiquement sur ce compte
Pourriez-vous intervenir s'il vous plaît ? Mon château principal est sur l'autre compte
Merci !

Je joue sur le serveur 106 avec ce compte et sur le serveur 104 avec celui IGG
Merci pour l'aide !

[little rapids]

hello there can you share your provider? or wifi

[little rapids]

Veuillez contacter notre service client en jeu. Merci.

[grim pine]

Wifi and mobile network DU

[quiet ridge]

@little rapids impossible de contacter le service client dans le jeu car le bug me renvoie systématiquement au jeu lorsque je vais dans les paramètres pour changer de compte ou contacter le service client
Je suis bloqué et ne peut rejoindre le royaume 104

https://tenor.com/view/stitch-sad-sad-stitch-gif-14364046974961747120

Merci pour l'aide !

[little rapids]

tap the icon, its on the loading screen

[quiet ridge]

Hello Dabobbyda
J'ai essayé avec l'icône mais cela ne marche pas, le jeu redémarre systématiquement sans que je puisse changer quoi que ce soit...

[floral plume]

Saya tidak bisa login hari ini, sudah kucoba beberapa kali tetap saja tidak bisa masuk.

[acoustic umbra]

Hi, i finished the last vikings reign on 209 kingdom, i finished 90th and didn’t receive the 10 pieces in order to get the heroe… is it a bug or something you think ? should i try to contact igg for that ?

[gaunt umbra]

What is your Overall score on the Reign ?

[acoustic umbra]

wow i can’t remember

maybe over 400 000

[gaunt umbra]

You need atleast 8 Million score overall to qualify for overall rewards

Except for Verdandi and Artur Reigns , those require 1M overall score to qualify for rewards

[sage jackal]

Bruh why is no one trying to think this problem for us in the Middle East

[broken minnow]

This message pops up when i try to send invite... and next time i log in to game the player is again in the list with a red dot annoying us... fix it please....

[grim pine]

@sage jackal I am also facing same issue. Not resolved yet

[lyric osprey]

This issue has never happened to me before. I’m with a good network but game keeps crashing. Anyone else with this problem? It has carried for me more than 24 hours and no answer from tickets or anything.

[sage jackal]

We’re all having the same issue

Been over a week for me now

Still no fix

We just get ignored

[worthy dust]

What’s wrong with my battle???

I don’t understand

[gaunt umbra]

You can't rejoin once you leave BOR match

[worthy dust]

So that’s it’s

It hasn’t even started

Im the t7 and I can’t enter??

[gaunt umbra]

If you left , no you cannot

[worthy dust]

That’s so stupid

Why would they do this

What did I do?

I didn’t even do anything wrong…..

Would have expected some sort of warning

I guess not

What a dumb game bro

[sage jackal]

Game has gone down hill developers don’t fix anything the battle do the ruins bug of the screen going blank when the game crashes hasn’t been fixed in months either

[worthy dust]

I thought this was a good game??

They don’t want anymore money??

[lyric osprey]

The only thing they do is ask for money in each event. It’s getting ridiculous and now I can’t even enter my game but still get bills on my bank account

[opaque owl]

@worthy dust that has been a long standing rule I believe. If you join BOR and leave you can’t go back. Only time I was able to get back in was when I was pulled out with an autorally, which was a bug that did get fixed.

[gaunt umbra]

I've raised the login issue error as a recurring event to the admin

All I can do is wait until they get back
(Its the weekend and they are offline , I can't do much about it)

[opaque owl]

Hey Victor, 100% not trying to cause issues, but for a game that runs 24/7 and asks people to spend A LOT of money, wouldn’t it make sense to have 24/7 coverage for issues like that?

[gaunt umbra]

I've been vocal about it , they say they have someone that looks through the messages on the weekend

I for one have not seen this shy person

I've repeatedly asked for sm1 for this very specific purpose

Not like I can force them into giving me the dev's phone number, there is only so much I can do

https://cdn.discordapp.com/emojis/814201362177982474.webp?size=48&quality=lossless&name=pepeshrug

[lyric osprey]

I had answer through message last night (probably already day in weekend for them), but as I tried many things now I can’t access the chat, just sending more tickets

[opaque owl]

I get it, only so much one person can do 😂 but if there is anything I/we can do to help make that happen please let us know. In other games I have played the leaders of main tribes from all the kingdoms have made a counsel to identify important issues affecting everyone and present a united front to the devs and be a catalyst for change. Maybe something to consider here?

[sage jackal]

They’ve had all week to look into it I was told last weekend they didn’t look because it was the weekend now it’s been 5 days and still no answer

Beyond a joke

[gaunt umbra]

I've been at it for months xD
I don't see any step towards it lol ...

Can only hope it gets through to them :)

[sage jackal]

Happy to take money but no fix any issues lol

Not blaming you of course

It’s my kvk and I’m the king in the server and can’t get on to fight lol

[opaque owl]

Absolutely understand that you are not to blame and doing what you can. That’s why I suggested organizing a king’s council or something like that to help be a larger voice to inspire change.

[lyric osprey]

Not only in Middle East. I’m near the Antarctic 🤭

[gaunt umbra]

From all these months , all I've figured is , threatening them with gun emoji's help escalate it faster lol

I've got them to ask for a weekly feedback from Mods over it , they acknowledge it on Mondays

They did work on some feedbacks and implemented a few , still a long way from the list I send em

[lyric osprey]

Should we @ them until exhaustion?

[gaunt umbra]

I've also flagged em about overall Login issues xD

[sage jackal]

The main ones they need to address in this login in issue and the battle of ruins once you crash the screen goes blank and you can’t play again

[gaunt umbra]

The automod will mute you ...

XD

[lyric osprey]

Oh shuts… I wanted to annoy them a bit 🤭

[gaunt umbra]

Only I have that privilege

https://cdn.discordapp.com/emojis/1220385959527452742.webp?size=48&quality=lossless&name=sideeye

[sage jackal]

https://tenor.com/view/dog-smirk-dog-smirking-evil-gif-1174039551531775064

[lyric osprey]

That has happened a lot. I zoom out and when I zoom in I only see the territory but no armies or landmarks

[sage jackal]

Yeah it happens to everyone

It’s been going on for months

Pretty sure since last year

And iOS devices seem to love to crash every 30 minutes

[lyric osprey]

Yeah. It makes it annoying to log on BoR. At the end I normally play like 10 minutes of the whole hour

[sage jackal]

So if you have 5 t7 marches out fighting and you crash you get a lot of deaths which is not ideal and it’s not even your fault

[lyric osprey]

Yeah. It’s a pain with IOS

[lyric osprey]

I just don’t care anymore when that happens, I just care to return fast so I can help out my tribe

[opaque owl]

I find these emoji to be effective

[lyric osprey]

🤣

[gaunt umbra]

https://cdn.discordapp.com/emojis/847579268594925618.webp?size=48&quality=lossless&name=pepegun

https://cdn.discordapp.com/emojis/750442720782188695.gif?size=48&quality=lossless&name=SCgun

https://cdn.discordapp.com/emojis/770034375705886721.webp?size=48&quality=lossless&name=ch_gun

https://cdn.discordapp.com/emojis/1228491217633804390.webp?size=48&quality=lossless&name=ItsAWaterGun

[opaque owl]

[gaunt umbra]

these are the go to

[opaque owl]

😂

[lyric osprey]

🤣

I think I need to get discord nitro 🤣 this is too good

[opaque owl]

Love the emotes. In all seriousness though Victor, I am sure that there are a lot of people like me who hold positions of power in their kingdom and would be thrilled to help you fight the good fight but don’t know how 🥴🤭 Strength in numbers my friend 💪🏼

[grim pine]

@sage jackal try with VPN on desktop app. Working fine with me on DU network.

[lyric osprey]

Didn’t work at all for me. Nor computer or phone

[sweet matrix]

I am playing via Bluestacks on my laptop. Is there something i can do about the fact that my game has no sounds at all? I can see in the Settings tab, that it is supposed to have sound.

[gaunt umbra]

Play on the PC client ~

[sweet matrix]

PC client?

[gaunt umbra]

#🔗download-game ~

[sweet matrix]

@gaunt umbra PC client?

The game is not available through Windows it would seem

[gaunt umbra]

It is

https://vr.igg.com/pc/

[sweet matrix]

I guess i can play it without sound.

The Windows not having certain games, is the reason i had to get Bluestacks.

[gilded frost]

🤔

[worthy dust]

That’s really sad I was enjoying this game

[jaunty ridge]

Anybody on Mac finding they can no longer zoom in/out while playing? …can barely see past my own nose in LOJ and BoR. 💀

[little rapids]

can you
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[fossil trellis]

Toppppp

[little rapids]

IGG ID:
Character ID:

can you share your ID and applying vpn cheers

[little rapids]

which region you are ?

[little rapids]

can you record a video?

[opaque owl]

She is near Antarctica

[lyric osprey]

South America

[shut linden]

i experience multiple crashes which i did not incounter in last update... can you do something about that

[grim solstice]

I didn't get any rewards for posting content?

[modern sparrow]

I have absolutely no control over the game when I logged in on the pc. I can't even get chat to work.

[wide glade]

hey have u try to reload the game.

[little rapids]

hello there can you provide your id?

IGG ID:
Character ID:

you are in the KVK map?

[broken minnow]

Igg id linked with this sc account, character the one in 237 and yes we are in kvk

[little rapids]

can you give us your ID?

[little rapids]

I can not access into your account

[little rapids]

hello there can you provide your Device model as well as your monitor resolution too cheers

[sage jackal]

Any luck with the developers? I’m having the same BS answers from customer service on email saying there is no issues….

When clearly there is if I’m not the only one

[little rapids]

can you provide your ID?

[sage jackal]

18963899

[little rapids]

IGG ID:
Character ID:

both thanks

[sage jackal]

IGG ID: 1767291106
Character ID: 18963899

[wary bane]

pretty sure its not supposed to be that way

[fluid steeple]

Anyone else having this problem?

[little rapids]

can you kindly reload our game to check if the issue remains

[little rapids]

Noted with thanks

[little rapids]

can you reload our game?

[little rapids]

can you provide your IGGID and chief ID both

[little rapids]

can you kindly provide your
IGG ID:
Character ID:

[sage mauve]

Hi. It seems Automatic Markers aren’t working on iPhone account, or maybe for my account, it says « empty text » every time I’m building a tower or something but I can’t even wrote something

IGG ID : 1851672669
Chief ID : 28181311

[little rapids]

can you record a video ?

[sage mauve]

Will do next time I need to build a tower

[wary bane]

Yeh reloading helped. That was PC version btw. Phone version didn't have that bug

[short pond]

My game's not working

I tried to log in 5 times and it's buffering like this every time

[autumn turtle]

BjornIronwoods #19358513
I am still having problems with logging in to my cities. The same thing as Vellykket is happening.

Also Ivar Lothbruk #24028320.

This is my farm city.

[exotic isle]

Not 25 ranking gifts reciving

[autumn turtle]

Every since you guys fixed the bugs in the game, this has been happening.

[gaunt umbra]

Coz you don't meet the requirements

You need a minimum of 8 million score to qualify for overall rewards

[modern sparrow]

Something wrong here... Was trying to watch the ranking and got this info instead... 2. time I could see the list....

[modern sparrow]

Notice the diffrence for buying an exp book in Honey Tavern (20 runes) compared the showen area 200 runes....

[modern sparrow]

Why is the game continuing to crash I also bought the 30 day 19.99 deal have received my order

[fossil vault]

So......where does one get the Rare universals? Asking for a friend ❤️

[willow bear]

In vengeful determination I received over 20 bracelets then when I clicked 'deliver all' only 10 were delivered

[willow bear]

I was having that problem too, im using android and game is very unstable

[modern sparrow]

Using the same... Have to reinstall every 1/2 hour... Fix the freeze....

[modern sparrow]

Since 3 hours

[versed elk]

Hello, any admin here?

I have a server issue with a player who is constantly inciting suicide, is racist and still permanently abuses the women on my server!! How can I report this person? I do daily reports and nothing

[twilit mist]

Now i can buy 100k gold, thanks VR.. remove people who don't actually play the game from replying suggestions.. this is a bug in your company, solve it

BOTR rewards

Their reply to botr rewards

Here the great reward if you can't participate due the might

[gaunt umbra]

But.....those are God of War rank rewards no ?

Is ur tribe in GOW rannk ?...

[twilit mist]

Yes ofc, god of war

[spare robin]

Im newbie try to login but suddenly logout when loading

[fossil vault]

https://youtu.be/pHMtnN-y6YQ?feature=shared

Can't send mails from a Tribe list to other kingdoms, gotta go through to the player info screen.

[lyric osprey]

Is this issue ever going to get resolved? I’ve tried from changing network to reinstall it completely with another id from app store and the error keeps popping up.

[modern sparrow]

Has the butler retired?

[wide glade]

can u provide ur Character ID & game version?

[fossil vault]

No...cos its universal to everyone

Test it an you will find out

[little rapids]

works for me tho

[fossil vault]

Bobby...our battles continue

[little rapids]

i just run it out again

[fossil vault]

Can you send me a video an show me

How the tables have turned

[little rapids]

im in my own kingdom tho

you doing cross server?

[gaunt umbra]

UB_codm_hyperlol

[fossil vault]

MY GOD BOBBY...READ MY ISSUE

Can't send mails from a Tribe list to other kingdoms, gotta go through to the player info screen.

[gaunt umbra]

No need to go all CAPS , relax...

[little rapids]

oppps my mind

[gaunt umbra]

They are coming back from a Holiday ...

[little rapids]

ill check with the team

[fossil vault]

I would be..but someone cant keep a calm read of the issue before 2 of them test it

[little rapids]

sorry my bad

and i can forward your suggest to the team

[little rapids]

[fossil vault]

Seee, a little 30 second test solves Vac from trying to suck up all the troubles

[little rapids]

https://tenor.com/view/happy-tears-gif-8487104427730420350

[little rapids]

can you reach out to our CS?

by tapping on your Profile Picture>Settings>Help>Submit Issues.

[open chasm]

IGG ID: 1546338066
Character ID: 3376599

Bug issue: Game shows I have troops standing over our tribe resource center, but you can see in the screenshot, that I have no marches out?!?
Device model: Lenovo P12 Pro
Server: Kingdom 5
Game version: 1.4.162
Screenshot:

[pulsar roost]

Sometimes on mobile the game wont tranlate anything and it just keeps saying “tranlating” but it doesn’t translate, but when you close the game then open it again the translation works

[modern sparrow]

I get freezed out... after 1/2 hour online.... Hope the next maintenance update will improve my experience...

[pulsar roost]

Ye

[modern sparrow]

Nice amount of gems you have... Wish server are you using? - Just kidding.... Good luck... With your issue...

[modern sparrow]

"Mall" ? - What is this? Why do we not have this in K4?

[gaunt umbra]

Its always been there , F2P will see the Yvette / Awakening skill based on what u bought
if u spent more than $2 , it will show a nall

[little rapids]

can you reload to check if the issue still remains

[stable wren]

IGG FIX YOUR GAME!!!!! ITS FULL WITH BUG

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[stable wren]

IGG ID:
Character ID:2254242
Bug issue:(check my pick)
Device model: IPhone XR
Server:25
Game version:
Screenshot:

[little rapids]

can you reload or trying to reinstall #🔗download-game

[open chasm]

I did, no change, in the end someone left the tribe and attacked them with 1 porter, which triggered them to return home.

[modern sparrow]

Am I the only one who can't play the game news video? (Collaboration video with Vikings Valhalla)

[little rapids]

youtube?

[modern sparrow]

Probably...

[modern sparrow]

Intensionally.....

#📰game-news message

[storm plaza]

IGG ID:1864867903, character ID: 30332531, Issue: No custom profile pictures load on the computer version except for my own. Server :281.

[unique hamlet]

السلام عليكم

[little rapids]

can you try to reload ?

to check the issue still remains

[storm plaza]

I Reloaded, issue still remains,

[thick umbra]

Maybe they dont have custom photos

[storm plaza]

They do when i play on phone

This is taken on phone, as you can see-they have custom photos

[dim scarab]

Unredeemable reward
I already tried to reload, close the app and open again, also switch to phone.

[uncut niche]

Same thing.. Can’t receive the gift for the 1st day

[little rapids]

known bug will be fixed soon

[little rapids]

known bug will be fixed soon

[dim scarab]

Will it be fixed before the reset?

[thick umbra]

Even if its not. It will be redeemable once fixed

[uncut niche]

And I have this issue, too. I see all of the custom pics on my phone but not from pc version

[little rapids]

Let me check with the team

[little rapids]

known bug will be fixed in the next update

[gaunt umbra]

[kindred junco]

Couldn't even collect @little rapids refreshed game many times

[little rapids]

known bug will be fixed soon

[kindred junco]

Now increased a day 7 day 13 hours lol

[lethal cloud]

Aloha)Why didn't the avatars on the phone change after the update, but on the computer they changed to others?

[drowsy shore]

I can't collect my reward

[teal drift]

I cannot help killing turtles, my game kicks me out.

[storm glen]

I can not add anyone to this event is there a bug or glitch or is there a trick to this ??

I gave link said added friend squad but still nothing same for me when I added there link said squad added but nothing

I mean why make an event that’s off game in first place you want us to start doing more events away from game?? Why did we download this game to play off it and on internet ??

[fossil vault]

Share the link an should be fine. Had no issue with that page for now...only weird thing is the reward part ends a day before the actual event for earning points 😄

[storm glen]

I sent link and said they are part of squad but nothing shows them there

[fossil vault]

Mine looked and worked fine after a refresh. But relog might solve it xD

[storm glen]

Ok Ty

[kindred junco]

Screen touch detection problem, after update

[kindred junco]

@little rapids can't get my troops out of village

Need to swipe from village directly

[twilit mist]

Same bugs here.. fix it igg

[full peak]

J

[fossil lagoon]

Slt

[dapper fossil]

Hello

[slender jewel]

The bugs, the bugs! They crawl upon my skin. Burrowing, always burrowing

[thorn salmon]

Looking for people to join my tribe

[slender jewel]

Wrong channel this is bugs 🐛

[granite talon]

Hello guys!

[slender jewel]

Yes

[granite talon]

Where do I put the code for event?

Sorry I don't understand how to use the channel yet

[slender jewel]

I don't know to be honest, I heard maybe the channel doesn't open until tomorrow

[pearl hare]

Don't receive the gift

Only this acc

[solemn cobalt]

Im 100m+ might and played since day one so how can the game not let me inside the battlefield?

[slow wolf]

Same here

[rough mason]

same here,not able to open,but i can open on my farm and other acc

[teal topaz]

+1

[modern sparrow]

Me too... A bug here....

[frigid pewter]

[elder echo]

Hero reclamation marches randomly get zero stats and lose pve battle. In this case five T7 marches lost.

Id97 Kingdom 33

Also there is problem with march deploying when simply touching screen on open area

[storm glen]

Still having issues with this send link and receive links copy paste them this is all I get. Can not invite there is a problem. Wasted 5hrs on this stupid arse event. Why set events off game anyways 🤦‍♂️

—-
Like is this event for computer players only ? Or is this for phone players as well ? Because I use a iPhone and not a computer and this would make sense if so then please write big letters next time stating that.

[little rapids]

Noted with thanks let me check with team

[storm glen]

Thankyou

[little rapids]

known bug will be fixed soon

[little rapids]

IGG ID:
Character ID:

can you provide your info above?

@storm glen

[storm glen]

IGG ID: 1838757676
Character ID: 26864330

[little rapids]

Noted with thanks, already send out to the dev

[little rapids]

hello there can you file a ticket within our customer service

by tapping on your Profile Picture>Settings>Help>Submit Issues.

they will glad to help you with this issue

[storm glen]

Might just forget bout the event time I go throw this process the event will be over and be no point few only few days to go. I just want to help f2p players with this as they always struggle to be able to do them as a lot of events are about spending money.

[worldly socket]

I also noticed this. The marches cannot be marched out close together. It’s actually a brutal glitch.

[blissful hazel]

Hey this thing is bugged. Fix it, please. No URL link to share and when you try to hit the share button on the next page, it does not work.

[dense zenith]

This guy can through the pier which is not opened at KVK map. Why? And, He can also through the pier not belonging his tribe. Why?

[little rapids]

hello there can you file a ticket within our customer service
by tapping on your Profile Picture>Settings>Help>Submit Issues.
they will glad to help you with this issue

[jolly wing]

Could it be an eagle?

[kindred junco]

Facing this issue on my farm can't deploy troops for gathering @little rapids

All gathering heroes are lv20+