🎭bugs-discussion

[modern sparrow]

you better stop trading system before they crushing the whole servers

[hazy minnow]

Id:374259 hero reclamation bug

[devout stratus]

Can you kindly provide some screenshot?

[devout stratus]

Got it

[little cosmos]

Hero Reclamation bug ID: 1471731 (asking for a friend, not myself)

[devout stratus]

Thx got it.

[ruby siren]

с вами на русском можно? тяжело будет объяснить на английском

[devout stratus]

я могу попытаться понять

Может

[modern sparrow]

id: 3504416 hero reclamation bug

[devout stratus]

Got it

[glossy oak]

ID: 6764484 Hero reclamation bug

[devout stratus]

Wait what??

[devout stratus]

Здравствуйте, можете ли вы предоставить его идентификатор в службу поддержки клиентов?

[modern sparrow]

1 day difference in rank system

those little accounts they using to trade, same name for different tribes

example of abusing, 70 milion points and 50k kills

https://vikingrise-vtubermatch.com/ i found their page where they giving resources

[novel plover]

Hello. I was doing a 40 day research and picked up a 12,5% research speedup, and the timer has not decreased. I want to know if I had to pick it up before starting, because it also happens with construction accelerations and yes it still happens

[normal ginkgo]

we are waiting for a response from the developers. I wonder what they will answer this time. there are about 20 such tricky ones on the 10 server

[modern sparrow]

ID 54609

I wait for rewards since yesterday..

[white mulch]

I trialed various different active buff effects as well as passive buff effects. None caused "Deadly raid" to trigger.

I won't spam this chat but I've trialed over 50 different combat logs now with different skills.

Gregory active skill can cause "Deadly Raid" to proc.

However yvette and ragnar active skills do not trigger "Deadly raid" to proc. And they are active buffs.

Within the screenshots are a few examples of buff effects chaining in Battle rounds. Not once does "Deadly Raid" trigger.

Thanks

[finite bobcat]

IGG ID: 1573059839
ID: 3342770
Character name: GloryOfSATAN
Server: 35
Bug issue: updated when helping in the tribe

[brave plaza]

Hello. I have Laird 100% maxed in talents. Why do I keep pulling shards in Hall of Valor? This need to be fix please

[high ingot]

Lol I have over 500 shards who are useless

It's not a bug.

Just no feature to recycle them yet

[white mulch]

Is there intention of one being implemented? Out of curiosity.

Same for skill shards.

[high ingot]

No idea sorry:(

[brave plaza]

Seems like there's a very simple solution. Convert to legendary hero shards. Hope they fix that. I'm no longer using gems in hall of Valor ad theres a chance I pull something useless.

[white mulch]

I'm in the same boat for skills.

So many maxed ones which ill never use. 🙂

[devout stratus]

You can put your suggestion #📝submit-suggestions here.

[devout stratus]

Leme check with the team.

[devout stratus]

Thank you again for your info. Team has located the bug and it will be fixed.

[devout stratus]

Hello, thank you for your patience, but I believe teams should need some process to send rewards to you, they will not miss a person.

[devout stratus]

Can you try to send a ticket to the customer service in game?

[devout stratus]

Pls let me check with the team.

[devout stratus]

Pls let me check with the team.

[devout stratus]

But can you try to send a ticket to the customer service in game? Maybe they can help you with the issue.

[modern sparrow]

Already done, i sent 2 tickets but no response yet

[hybrid basalt]

Used the new code but didn't get mail containing gifts

[devout stratus]

I see. Pls leme check with team. Thx for you patience.

[hybrid basalt]

Anyone experiencing the same?

I restarted the game 3 times still no gift

[devout stratus]

Can you try to use the in-game customer service?

Kindly send a ticket to them.

If they can't help you with that. Pls do fill in this template.

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[hybrid basalt]

IGG ID: 1566693073
Character ID: 3056947
Bug issue: used code but didn't get any gift
Device model: redmi 9a
Server: 33
Game version: 1.4.29
Screenshot: didn't get any mail so I can't give any screenshot

[devout stratus]

So have you tried the customer service in game?

They can do more than me.

[hybrid basalt]

Already, they can't give any resolution yet

[devout stratus]

Well, pls wait patiently, and I am going to report your bug to the team.

And can you share some screenshot of the code that you alrdy used and the mailbox history?

[white mulch]

Thanks

[devout stratus]

Thank you!

[gentle briar]

Hero Reclamation not working

[median wave]

We have tribes from server 77 showing up on server 90 leader boards

[devout stratus]

Can you provide your chief id?

[devout stratus]

Leme check with the team.

[devout stratus]

Hello there this is a known bug and will be fixed in next patch, thank you for your info.

[devout stratus]

Can you kindly try to restart the game?

[quasi wharf]

just like to know if bots are allowed in game? i just motice chatter about autoclickers in game and most are top tribes? any word on this mod and devs ?

[little rapids]

we forbid any kinds of bots in the game if you encountered so, kindly let us know cheers

[quasi wharf]

can i pm it sir

sent some screenshot privately sir.

one chatter i saw was something to with api injection method of exploitingbyhe game probably thru emulators like bluestacks. and the likes

hope this us addressed as it breaks the balance of the game. thank you

[little rapids]

sure, kindly send to my dm's

thanks

[modern sparrow]

Day 4 still didn't get any compensation for hero reclamation event..u guys are having fun mocking people ?

[devout stratus]

Hello my firend. We are sorry for the inconvenience caused to you, but I believe that teams need to go through some procedures, and the compensation will definitely be given to you.

[little rapids]

hello there sorry for any inconvenience caused, your compensation will be sent out ASAP thanks stay in touch

[modern sparrow]

When

[little rapids]

the team is now onto your issue, your patience is highly appreciated you can redeem our all-new code in the first place #🎁codes

[limber solar]

Kd 23

the territory connected to the top right peirs is remaining invalid even after having the ownership reset

the peirs themselves may need to be manually reset my a moderator or developer

if that doesnt work it would have to be something to do with our connecting flags or the indestructible tower trying to overrule the peirs as a fort location

[rocky holly]

Game frozen in k23

ID game 2100197

🤬🤬🤬🤬🤬😡😡😡😡😡😡

Good damm it

[gilded galleon]

I have a bug in the game where even though I am recruiting skilled workers. The number of skilled workers is not getting upgraded.

[limber solar]

skilled workers are purple and above

[rocky holly]

Thanks a lot for bug

Do Something with this prob ppl leave from game

[limber solar]

try force stopping it on your device and restarting the game

[rocky holly]

Fix Bug prob give better rewards

@limber solar game frozen until i restarted i lost troops dead

[limber solar]

did you attack someone?

[rocky holly]

Should lost 5 k troops not 12 k

[limber solar]

look at the report

[rocky holly]

I attacked of course but game frozen

Try fix the prob with frozen screen during this hour happends every day

75 percent of k23 players are already thinking stop play this game

[limber solar]

thats not because of game bugs

[rocky holly]

But they dont help either

Have a Nice day

[devout stratus]

Hello my friend skilled workers means the Level A worker or obove.

[devout stratus]

Hello there did you mean that the territory was occupied by your tribe but you can't use them?

[limber solar]

We do occupy the territory but it doesn't provide any of the buffs including our indestructible tower that is conncected

[little rapids]

There is a disconnect part in the middle, so the territory is invalid

[limber solar]

We own the connected piers so it should connect

[devout stratus]

nonono

You need to connect the piers with your Effective Territory.

[limber solar]

That hasn't been the case previously as seen with our other peirs

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[limber solar]

why would those 2 peirs act differently to any other peir

[little rapids]

hello there hows your issue now?

[rocky holly]

Restarted phone workes now

[little rapids]

noted glad to hear that

[devout stratus]

Let me check with the team.

[devout stratus]

Can you fill in this template?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

We really need your chief id.

[rocky holly]

Its very upsething when we get frozen screen ussualy happends from 10 AM until 16 PM. Need restart phones 4-7 Times during this hours

😂😂😂

[limber solar]

gimme 5 minutes

[devout stratus]

Can you provide more info? Like device model and the chief id.

Can you fill in this template?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[devout stratus]

Thx

[rocky holly]

ID game 2100197

K23 server

Its ok now i log offline

[devout stratus]

[limber solar]

IGG ID: 1549654920
Character ID:2074044
Bug issue: Peirs remaining inactive even tho we have active piers on the ring already even after attempts at resetting ownership
Device model: motorola razr
Server: 23
Game version:1.4.30
Screenshot:

[devout stratus]

thx

[devout stratus]

Hello, can you do a march through the piers？

[limber solar]

yes

we still own the peirs but the territory itself is showing as inactive

[devout stratus]

So it's more like a purely display issue?

[limber solar]

display but also not display

[devout stratus]

Let me check with the team.

[limber solar]

the connected items to the territory is showing and acting as if it was not connected

[devout stratus]

Got it.

[devout stratus]

Have you tried to reload the game? This display issue still there?

[limber solar]

this is an issue for the entire server

its not just my client

[devout stratus]

brb

[devout stratus]

Teams are checking, thx for your info.

[limber solar]

thank you

[devout stratus]

Hello there just checked with the team, this bug will be fix in next patch. Thx again for you info.

[limber solar]

thanks

when might that be?

[devout stratus]

Should be soon.

[limber solar]

good enough for me, thanks for your help

[devout stratus]

I don't know the exact time, but I can feel it's not far.

[whole notch]

I am not able to participate in the hero reclamation event

The npc army is not spwaning for me to kill

Can anyone help me?

[devout stratus]

Hello can you kindly share you chief id?

[whole notch]

Wait

[devout stratus]

This is a known bug, and we need the id to send you the compensation.

[whole notch]

6675573

[devout stratus]

Thx

[whole notch]

Ohh I didn't knew that

Thanks for the help

[devout stratus]

We are collecting players' id.

It's fine, just reported to the team.

[whole notch]

So, can't participate in the event this time right?

Or will it be fixed

[devout stratus]

Yeah it will be fixed in next patch. But there will be the compensation for you. Sry for the unconvince that caused to you.

[whole notch]

Ohh. Okay no problem then

[devout stratus]

[hollow lance]

i have the same issue with hero reclamation

ID 4365518

[frank willow]

Got the same problem with the hero recl

ID: 128252

[gentle briar]

Cant Participate in in the hero reclamation event. Id 124952

[finite bobcat]

I restarted and tried again to reproduce this bug, everything is the same

[devout stratus]

Got it

[devout stratus]

Got it

[devout stratus]

Got it

[devout stratus]

So the bug still there?

OK will let the team know.

[finite bobcat]

yes it looks like the video

[devout stratus]

I just reported to the team.

[finite bobcat]

can you make an offer?

[finite bobcat]

is it possible to add so that the positive effects are combined

[crimson monolith]

@little rapids. 😡😡😡😡😡😡😡 it’s still kicking me out several times a day!

[quasi vault]

Got the same problem with hero reclamation. ID:2199825

[languid gull]

The gather efficiency boost doesn't seem to actually be 50%, it's more like 25%. (went from 2h, to 1h30m. Unless it boosts an invisible gathering stat.

[mint willow]

GulaWen

[indigo salmon]

Unable to participate to « Hero recover » since v. 1.4.30 on iOS: don’t find the target on the map !

id. 155 051 5623

[unkempt crow]

Hello, having issues with Hero Reclamation too. ID #1771445. Thank-you

[sullen lagoon]

نريد اللغه العربيه

[vast cedar]

I'm having an issue with personal mail being emptied without me looking at it. Tribe members are sending me mail but personal mail remains empty. Started day or two ago. ID# 1776403

[devout stratus]

yes？

[devout stratus]

got it

[devout stratus]

got it

[devout stratus]

got it

[devout stratus]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[devout stratus]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[vast cedar]

IGG ID: Bruder
Character ID: 1776403
Bug issue: Personal mailbox remains empty even when players send mail to me. All other mailboxes are OK.
Device model: BlueStacks and Android Phone
Server: Kingdom 20
Game version: 1.4.13
Screenshot: [Attached]

[devout stratus]

Hello can you provide your chief id?

[devout stratus]

My friend can you try to send a ticket to the customer service first? Maybe they can help.

[little rapids]

let me talk to the team again ! sooooory

[little rapids]

do you mind tell us what were you doing back then? when you booted out of the game? this time

@crimson monolith

[quasi wharf]

i believe i found a bug on k95 server

some players cannot relocate to their trine leader. this does not make sense

here is one. a member of mine. is not able to relocate. i tried it my self tells it does not allow any explanation as why they cannot relocate?

id :

igg id :

this is just one that cannot relocate that i notice.

[little rapids]

hello kindly share the text pop up to said why they can not relocate?

[pseudo spruce]

Hola

[devout stratus]

hello

[quasi wharf]

sec let.me.ask him the screenshot

[stoic forge]

Hello

[quasi wharf]

there he isnin the territory but he cannot relocate like how come the r3st can and he cannot?

even in any field?

[little rapids]

not in your tribe territory

@quasi wharf

8️⃣ What are the differences between all Relocators?
A: There are four types of relocators, Newbie Relocator, Random Relocator, Territory Relocator and Fixed Relocator.
🔸Newbie Relocator: You can relocate to a chosen location anywhere on the big map. Once your Chief Hall reached level 8, your Newbie Relocator will automatically be removed from your inventory.
🔹Random Relocator: You will be randomly relocated to a location on the big map.
🔸Territory Relocator: You can relocate to anywhere within your Tribe's territory.
🔹Fixed Relocator: You can relocate to a chosen location on the big map, but you will not be able to relocate to another Tribe's territory. Do note that if you want to move across islands on the big map, you'll need to occupy the piers along the way before you're able to relocate to the another island.

[frosty yacht]

Thanks I understand now me new comer also

[little rapids]

[quasi wharf]

him.. even 8f he is on different.region he should be able to relocate rigjt?

beside me?

sec imma.check again

[little rapids]

not really

[quasi wharf]

hm.. if this is the case hope you guys can add a summon from tribe leadwr skill or button to aummon all tribe members in a certain territory ir location that way it's easier for all 😉 suggestion

[devout stratus]

Can you kindly post here #📝submit-suggestions

[quasi wharf]

gotcha gulawen 😉 good catch hahaha

i think i know his problem

the relocators for newbie disappears after lvl 8

thats why and the remainjng relocators only works when fort is up and territoey is establish. thanks for thw clarification dabobby.

i thought it was a bug my box is working his is not.

[little rapids]

no probelm, any time brother

[devout stratus]

HELLO my friend where did you click in this video.

[finite bobcat]

I just put something to be built or explored so that the tribe could help me and went into the yard

[devout stratus]

yeah I mean which advice did you take?

And the problem still there for now?

[finite bobcat]

I'll watch and make a video

[devout stratus]

Thx

[devout stratus]

Where did you click

here?

[finite bobcat]

no

i just opened the yard

[little rapids]

kindly click the button and see if the issue still remains

[finite bobcat]

if I click the yard will close

[little rapids]

Noted with thanks

I have already reported to the team

[finite bobcat]

thx

[little rapids]

the dev will keep an eye onto this issue , thanks for your feedback

[finite bobcat]

perhaps this update is present and I can’t check anywhere else at the moment

[little rapids]

the dev thanks for your kind feedback

will optimize later on(in the later patchs)

[quasi wharf]

hm.. suggester bot notnworkinh lulz mods can you check. command not triggered.

[little rapids]

let me check

[quasi wharf]

its working just now

i have to send it 3 times before it triggers immediately

[little rapids]

works for me lol

[little rapids]

Use this template to submit your suggestion
.suggest
Current functionality:
Change recommended:
Details:
Screenshots if applicable

[quasi wharf]

hahaha yep quite strange though

hm.. mine is not yet availble lulz

[little rapids]

.suggest try to use this bot

[quasi wharf]

i did but earlier it did not triggwr right a way but it seems fix now

[little rapids]

it works lol

[quasi wharf]

yep it does now

thanks mod

[little rapids]

[gentle fog]

IGG ID: Vinteraften
Character ID: 472568
Bug issue: Hero Reclamation doesn't find targets on map
Device model: BlueStacks and Android
Server: 6
Game version: 1.4.28
Screenshot:

[merry prairie]

You need to work more on translation-_-.

[placid axle]

Assigned a negative title without anyone owning Sanctum

[flint gazelle]

Just quit. already rss bots, igg employees accounts and all kinds of illegal things going on. Pointless to even start playing

[gaunt umbra]

This is gonna be fixed in next patch 👀
Ive reported it :))

[untold steppe]

When will hero reclaiming be fixed?

[flat wyvern]

The game made me restart and I lost all my progress

[jovial escarp]

Now i have maxed LAIRD but i still receive LAIRD shard which i really cant use it anymore and cant be able even to see it !! i’m just losing my gem on it and its also comes in Summon gift which is useless! can you please give me an option to convert it to Ranger shard or other hero…. thanks

[calm gate]

There is no such option, at least not yet. Maybe ever and maybe never. You can use it as collectors item for now..make screenshot , share it whith friends 🤭. 😉 VR is Casino Royal , and there is no return of investment... it is what is . 🔥☢️🍿

[rain fox]

Unable to play hero reclamation, as are several of my team mates at RUSTY LAKE. Please fix.

[high ingot]

Did you contact the in game support?

[rain fox]

Hi Karg, don't know how to do that

[high ingot]

Please tap on your Profile Picture>Settings>Help>Submit Issues and submit an in-game ticket.
If your game is in english you can use live chat for quicker fix.

[rain fox]

Thank you

[devout stratus]

got it

[devout stratus]

#📝submit-suggestions

[devout stratus]

Hello my friend, can you provide your chief id?

[lean karma]

this bug won't yet me claim it now it says it gone

[devout stratus]

Can your share a screen recording?

And have you tried to reload the game?

[lean karma]

thats a screenshot from while I was in the game and did reload game said it was gone afterwards but it didn't give me the rewards at all

[devout stratus]

So the gift icon still there?

And you can't claim the reward.

[lean karma]

after reload it disappeared but I couldn't claim the reward at all

[devout stratus]

For now I suggest you to go for the customer service in game.

[lean karma]

okay thx u

[devout stratus]

[high ingot]

Maybe it refreshed and you lost it due to that?

[lean karma]

not really said it didn't exist yet it was after refresh

[icy birch]

@burnt echo

[hollow oasis]

Listo

[burnt echo]

is this it..

.. if it bugs you want i will get them

at your house

eat them? as you want

[little rapids]

hello there kindly re-start the game? to see if the issue remains?

[little rapids]

kindly give me the information where you get the banner? and what were you doing when you encountered this bug?

[burnt echo]

i would love to...

now they make me team weird...

my only logical idea is i made it in time for the last strike... if you go into skills rage never proc'ked

rage quit working..

somehow?

i didn't want it to not work..

as far as the hero's^^ i have no idea

i would rather be on this side than the other... but me and my tribe took the W..

im not sure what happend..

[little rapids]

hello can you record some videos? would be nice for team to relocate?

[burnt echo]

i can do videos

i can share. i can link my phone to my comp

i am waiting for a insta cart but.. i will do

i feel in the kingdom is alot of boof.

[little rapids]

thanks in advance

[burnt echo]

i am not quite sure how someone can provide so much

[little rapids]

from the banner, we can tell its a bug , but we need more detailed info where you get this

[burnt echo]

its not just me

hold on can you give me 5 minutes

[little rapids]

record some videos thanks

[burnt echo]

okay i am back..

i would like to know from the banner?

[little rapids]

yes where did you get this pic? what were you doing or playing which part of our game to show this?

[burnt echo]

did i get banned?

[tired dune]

Bro

[little rapids]

no, not banned, just tell me where you got the pic?

[burnt echo]

i clicked on, trying to provide troops to a rally

i had all my troops at home

[little rapids]

record a video for me ? please

[burnt echo]

and this happened... the more i clicked the more stuff poping up

its was once..

[little rapids]

okay can you please tell me your ID

[burnt echo]

its not like its going to happen again..

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[burnt echo]

i will but not in this channel

sent msg

[little rapids]

Noted with thanks @burnt echo have already reported to the team

[burnt echo]

who is this dude?

really?

you know you can just undermine this right..

@little rapids this dude is a royal mod?

i hope i can trust him..

[gaunt umbra]

@burnt echo rest assured our team can be trusted
And sharing ur ID will not in any way cause any harm
It is publically available to view so be assured :))

[devout stratus]

Hello there, the bug has been located and will be fixed in next patch. Thx for you report.

[burnt echo]

i feel like i was not good...

with bobby

i feel like what money i have provided is just a farce

i feel like kingdom 74 needs to be highly coverd

if this is the case

i am 1. glad to bring attention

[devout stratus]

Thx again

[burnt echo]

you can message me personally

if you want me to break your game i will/ or try..

i enjoy what you guys provide. and i want it to be fair

i would absolutly love to break this game

if given the chance

[grizzled plank]

🤣🤣

[burnt echo]

https://tenor.com/view/mr-bean-tired-eyes-toothpicks-gif-14747304

[grizzled plank]

🤣🤣🤣

[delicate sky]

Good day,

My hero reclamation event is not working.

When I click on a hero and Press Go, nothing happens. Heroes are not summoned to fight for reclamation.

[devout stratus]

Pls share your chief id.

[delicate sky]

stimbiton

[delicate sky]

4791415

[devout stratus]

Got it

[little rapids]

you can put full faith in us, your bug is recorded by the dev team, it will get fixed in the next patch, hope it helps

[burnt echo]

i see alot that isn't even questioned...

i dont know how someone gain 27 million.... and they are only 2 million might...

[little rapids]

we have already send out your inquiry to the dev

at the same time, @burnt echo be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

remember to do that

its very important

[burnt echo]

i have made it very easy..

[little rapids]

OKAY THANKS

[burnt echo]

sorry dobby

i thought you were going to change

[little rapids]

i can not change, sorry

@burnt echo Be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[burnt echo]

if i forgot?

[little rapids]

kindly do it one more time

[burnt echo]

like your mother...

[little rapids]

if you keep saying irrelevant to the bugs, you will get a timeout, 1st warning

[burnt echo]

i believe i am the first to bring bugs to your attention...

ya dig?

[little rapids]

thank you and do you still encounter more bugs? if not, just move to another channels

thanks

[burnt echo]

my night has become to long good night great fellow

[little rapids]

this is THE BUG CHANNEL not off-topic channel

[burnt echo]

are you upset?

with the bug?

[little rapids]

no, its a known bug already , the dev will take care of it

dont worry

[burnt echo]

if you cannot help me i must seek treatment else where

[little rapids]

Report any bugs you find in the game to Customer Support by tapping on your Profile Picture>Settings>Help>Submit Issues.

[quasi wharf]

cool command the dabobby hahaha missed the irc op codes bavk then lulz.

[raw vault]

@little rapids don't use the mod commands in here

[serene osprey]

Why this is happening?

[gaunt umbra]

It is not a bug~
The event doesnt include heroes might and a few other things 👀

[cold grotto]

Where is this event?

[gaunt umbra]

Itz usually only available for a new server 👀

[gaunt umbra]

That exclamation mark will tell you what and all is included 👀

[serene osprey]

May be

[serene osprey]

Oky thanks buddy

[bright hatch]

Match making in the Law of the Jungle event is not right. Everyone so strong. Full health and gems doesn’t even help

[fluid cove]

Can you make all heroes lvl in law of jungle the same, so many times have I lost because of the level difference.

And can you fix a bug where it always recommends you to build statues, even when your village level is not enough for another upgrade when you try to open it from the builder hall

[whole notch]

Is there any channel to file complaints?

[fathom brook]

Bug: It says the last two gift codes have been redeemed already, even though I never redeemed them.
ID:2861589

[devout stratus]

Can you kindly try to send a ticket to the customer service？

[devout stratus]

Hello there you can try to send a ticker to the customer service in game.

[devout stratus]

For the statues one can you provide more info?

[devout stratus]

And you can post your suggestion here #📝submit-suggestions

[little rapids]

#📩tickets

[lost falcon]

Hey guys. The time to the right of new servers. Is that creation time?

Sorry about wrong channel but I need the answer before I start investing 😐

[little rapids]

the 0098 server just opens around 6 hours

hope it helps

[junior tusk]

Any updates on hero reclamation bug?

[little rapids]

will be fixed in the next patch thanks

[junior tusk]

@little rapids thanks

[devout stratus]

Just to make sure have you provided your chief id to us?

[junior tusk]

Anyone see the problem here?

@devout stratus I sent a ticket for hero reclamation bug

[devout stratus]

I see

[junior tusk]

@devout stratus I will send ticket in game for this bug

[devout stratus]

This is a known bug and will be fixed in next patch. Thx for you info!

[junior tusk]

@devout stratus thanks again

[devout stratus]

np

[quasi wharf]

am notnsure if this a bug but is it possible that a character not onlien for 1 day can start a ralky by it self and ibstugate a war against a tribe for a so called kill event?

mod's input is greatly appreciated as j caight it in the act i was not able to screen shot the exact war rally but i saw it launch but stikl offline for 1 day. had only one solution to kick the culprut that can cause problem for my tribe.

is this a bug or in game bot?

[little rapids]

hiiiya do you have some pics or videos as to your issue?

[waxen trench]

I have a big problem with resources

[whole notch]

Ok thanks

[whole notch]

Ok thanks

[little rapids]

please elaborate your issue full details

[waxen trench]

Guys you making it too hard with resources to collect and way too fast to spend

[little rapids]

#☕general-chat kindly move it here cheers

[mint willow]

Hi 😊. hello.

[little rapids]

#☕general-chat wrong channel

[undone parrot]

Igg 1605158476
Server: Kingdom 0072
Character ID: 7301136
Game version: 1.4.30

Incorrect display of the counter of required shards for increasing the level of talent

[quasi wharf]

i'll pm some details duno how this could help

[devout stratus]

Hello this is not the bug. Here is the shard that used for the upgrade the star for the hero.

But before you can update the star you still need to meet the condition.

And here is the number of the shards that you need to update the skill

[undone parrot]

Ок

[raw raven]

Hello, not sure if it's a bug but i'm gonna ask about it here.
How come when looting someone the scout says there's, let's say, 1M food and you get 700k or so only, but the whole 1M disappears from target?

[gaunt umbra]

30% plunder tax ~
It is a thing 💀

[raw raven]

Meh thought so lol jesus

Ty for answering man!

[fierce quest]

Why occupied lairs are not counted to chronicles quest?

[rustic gale]

Hello

[haughty patrol]

Might be a bug: It's about ready-check letters where people have to react on it. When i send ready-check letters,there are usually 2 places where i can see the letter: In the mailbox "Tribe" tab and in the "Sent" section.

In the "sent" section i can check in details who reacted on the letter,however recently there is a strange thing happening. Let's say i've sent a ready-check letter out yesterday and it simply disappears from the "Sent" folder by the next day when i log in to check.

I still have the letter in my mailbox "Tribe" section,but it disappears from the "Sent" tab and i can no longer check who reacted on the letter. May i ask what's the cause of this,or if anyone encountered something similar?

[mint willow]

Hello... sorry 😞😢. I'm irani.no English.no language and game viking.tanks.

[arctic geyser]

Recruitment to the young Cimmerian tribe. 035 server.

[unreal hedge]

Que es eso?

[narrow relic]

Hello

[charred perch]

It showed that I met requirements for upgrade talents but when you click upgrade, it asked you 5 more shards??

ID 6333359

[hasty field]

IGG ID: 1493710674
Character ID: 2367491
Device model: Samsung Ultra 22
Kingdom: 26
Bug Issue:
The Sanctum in our Kingdom has not opened and no King has been declared, however there are players who have been assigned Kingdom Titles.

[quasi wharf]

kind of curious if the tax thing is a bug or not since there is no king yet on a server 68% on supplies?

[gaunt umbra]

Not a bug

Higher your tribe hall lower your tax

When supplying rss

[rustic gale]

Idk how to get rid of

Idk how to get rid of thst number from that spot

It goes to this but no idea what to do

[quasi wharf]

ok lemme check. i see the point avoid boxes resupply main toon? ok. got it hope mods and devs can find solution over bullies of top tribes ro new comers.

and chesters who use script to.instigate war using offline members of other tribes.

cheaters* not chesters apologies. typo error.

[quasi wharf]

its not a bug it isnhow it is you do need 5 more as ut shows

[dark olive]

Please take care of server 70 problems. IBTA group uses bots such as chatgpt and autoclicker and do not allow others to play

[warm wyvern]

Esto es los buff del reino. Solo lo pone el rey del estado. Algunos son buff y otros debuff

[quasi wharf]

yeah observed that as well on all servers. if this continues game is gonna die. no one 2ants tobplay in a game that is imbalance and full of holes and bugs. i my self witness a war rally launch by an offline player for 1 day after someone senr an application request

[tight knot]

Hi

[quasi wharf]

hope this bug has already been addressed by devs and mods

[tight knot]

Wrksczje

Xmxysbsj

[valid stream]

To upgrade a star you have to upgrade talent first.
You are 5 more shards from upgrading talent.

[valid stream]

Wow

[charred perch]

@quasi wharf on the first page, it show 15/15. When you click in, it show 15/20.

[valid stream]

On the first page is your star upgrade. On the second page is your talent upgrade

[valid stream]

Don't know what you are talking about but I noticed you have a lot of A heroes you made village champs. Use S heroes instead.
More bonuses

[tight urchin]

Hi

[summer merlin]

It's saying you've got better heroes to manage your villages
Click on the heroes with the red dots on

[bronze kestrel]

Chance for gold workers now 1% at all levels. It was 2% at max level if I remember right. Now order levels have no sence. Bug or feature?

[severe jasper]

Hi I'm new to this server

[rocky holly]

Hello

How to hit Sactum with this

On k23

Frozen screen no one cant do anything

Stop delete The prtscreens

ID chief game 2100197

Not The first time when we got this prob we have IT every day

I hope You compesate IMML ROC FoXX and VIV

All this Clans got this prob

[gaunt umbra]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[rocky holly]

On k 23

ID: 2100197 on game

Prtsc speack from themself

@gaunt umbra

[gaunt umbra]

Your screenshots do not give the team details on the device model , IGG ID

[rocky holly]

Will do IT just a bit

Done

@gaunt umbra

[gaunt umbra]

Device Model ......

[rocky holly]

Motorola

Smart phone

Dont know more

Way îs divice a prob when printscreen îs cleary îs frozen screen during Sanctum hit

Really give compesatione The lost ress îs huge for Many players

[raw vault]

Yup

[rocky holly]

???

If phones can hold The game make IT for PC then like IT is game of thrones

Game of thrones has no lag during events and If IT is , îs a small one dont full it

Now after The battele ended game îs back și isnt probleme from phone its game prob

Hope You send compesationes

@gaunt umbra

[gaunt umbra]

Whats with the compensation demand lol?
If the team decides it is worth compensation they will
If not I cant do anything

https://cdn.discordapp.com/emojis/1096492595045216357.webp?size=48&name=shrug&quality=lossless

[rocky holly]

If they look on print screens its cleary a game develop probleme , we been in Sanctum 4 Clans on k23

You got all infos needed sovall good

[gaunt umbra]

Tbh it lags yes
But most have never encountered that issue

[rocky holly]

Și all good

[gaunt umbra]

Itz probably a device issue rather than the game issue

[rocky holly]

How a divice issue If lag isnt anylong after fight ended

🤣🤣

[gaunt umbra]

Yeah well coz the lag is reduced after the fight and there isnt much graphics for the game to load on a single screen 👀🤷‍♂️

[rocky holly]

I got 15 years online games playing really not a mobb

Anyway pass The Team in charge that are with this matters and thanks for help and support

[gaunt umbra]

@little rapids 👆

[hazy solstice]

Hey guys how can I report a bug in a purchase ?

[high ingot]

Tap on your Profile Picture>Settings>Help>Submit Issues and submit an in-game ticket.
If your game is in english, you can use the live chat for quicker fix.

[modern sparrow]

LMAAAOOOO

[icy birch]

Ah, yes, the rarely seen "Land ships"... They're a very rare species of creatures. The most endangered species of the universe 🤣

[burnt echo]

whos that guy?

i need horses and calvery

[gaunt umbra]

That is Roski
He is a hero that was in the earlier Server but has been made seasonal now
He will be available in later season :))

[gaunt umbra]

That would be a #📝submit-suggestions ~

[burnt echo]

i just started playing tho

maybe vikings did have fishing poles

[gaunt umbra]

It might have been a glitch and you have already reported this before so there is no need to do it again

[burnt echo]

to me it is wild..

and i an hyped about a new hero

[gaunt umbra]

There are more heroes XD

[burnt echo]

how ever it happend

[sharp tiger]

Hero reclamation doesn't start. After I click on go nothing happens. I have 5 marches. 4 of them are else where but I freed one for this event, i have over 300k Garrisoned troops but it still doesn't work. What should i do?

[devout stratus]

Can you provide your chief id?

[sharp tiger]

7610081

[devout stratus]

got it

[sharp tiger]

Thank you!

[tranquil halo]

IGG ID: 1592821254
Character ID: Lord of Quasars
Bug issue: Exploration squad members seem to be skipping battle encounters
Device model: Moto e4
Server: 57
Game version: 1.4.30

[devout stratus]

Can you share a screen recording？

[devout stratus]

Hello this is an known bug and will be fixed in next patch.

[devout stratus]

Hello there just wonder is the bug still there?

[tranquil halo]

logged in again and everything is back to normal. Maybe just a visual bug, but I know the battle encounter wasn't in the exploration log last time I checked

[devout stratus]

Will let the team know. Thx for your info.

[sharp tiger]

Still facing this issue

[vagrant salmon]

Hellow, I have a bug to rapport: We did the Valkyrie Clone battle. I was in it, but i did not get the reward mails and So I did not get any rss.

Id 3374584 SneezyM server 36

[loud hound]

@devout stratus dont know if its a bug but people can put their troops outside the flag on the same spot and you cant click on the flag anymore

[vagrant salmon]

Got proof from my tribe members!

[loud hound]

try click the flag but you can only click the troops

[wide temple]

Hi all

[loud hound]

bruh its troops from different clan how can i move other peoples troops

[atomic hatch]

El calendario de la tribu no funciona bien… no ven los detalles, ayúdenme ah reportarlo para que lo arreglen

[pulsar reef]

Heyy

[pseudo tiger]

[tame scarab]

Hero reclamation is not working, nothing happens after hit go.
Id: 3087234

[upper sigil]

Hey there's an error with chronicles which meant it didn't register my claim of the taming area.

[vagrant salmon]

I would like an reply please

[harsh bramble]

✌️

[modern sparrow]

is it a bug that valkyrie clone tribe dmg goes up to 80kk and solo dmg up to 200kk, isnt tribe supposed to do more dmg?

[modern sparrow]

anyone?

[devout stratus]

got it

[devout stratus]

leme check with the team

[devout stratus]

Hello can you kindly try to send a ticket to the customer service in game?

[devout stratus]

Can you kindly share a screenshot?

[elder flicker]

Anyone online?

[devout stratus]

If you wanna report bug pls stay here, and if you wanna chat pls go #☕general-chat

[elder flicker]

Ok thanks

[devout stratus]

Puedes ir al canal de sugerencias para presentar tu sugerencia.

#📝submit-suggestions

[atomic hatch]

Ok

[devout stratus]

Hello just wanna check does the problem still there?

[devout stratus]

Hello there, sry for the unconvince that caused to you. It will be fixed in next patch. But there will be the compensation for you.

[devout stratus]

Just checked with the team, this is not the bug, but the design, thx for you info and wish you have a good day.👍

[devout stratus]

Can you kindly provide their id or some screenshot? Gonna report to the team.

[devout stratus]

Can you kindly provide more info?

[upper sigil]

Are you sure? I occupied it long before that chronicle chapter ended.

[devout stratus]

Yes just want to make sure have you ever used the kindom migration.

[upper sigil]

Yeah, I did.

[devout stratus]

That's why.

[upper sigil]

Ah ok.

[devout stratus]

You can check the rules for the kingdom migration.

[woeful orbit]

Typing someones name when trying to @ doesnt really give u the person you have to scroll the tribe list to find them instead

[devout stratus]

Hello, you can post here #📝submit-suggestions

[loud hound]

well i think his troops are gone now but if its a bug im sure it can be abused whenever you want to

[sharp tiger]

When is the Hero reclamation thing going to be fixed? I just have one more day left before it ends

[devout stratus]

Hello it will be fixed in next patch but you will receive compensation later. Sry again for the unconvinced caused on you.

[devout stratus]

This looks like a display bug, try restarting the game the next time you encounter it. If it still doesn't work, please ping me for that.

[loud hound]

i did restart the game 😂

[devout stratus]

Got it leme check with the team.

[devout stratus]

Can you fill in this template?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[gaunt umbra]

It says "templaye" instead of "template Gulawen XD
Might wanna edit you saved message :))

[devout stratus]

hahahaha

Sry

[loud hound]

holy cow i got to go to class now ill do it later

[devout stratus]

[shell garden]

Bonjour, j'ai utilisé un livre d'expérience de héros de 250 000 sur Yvette mais ça n'a pas fonctionné

[devout stratus]

Pouvez-vous nous partager une capture d'écran du jeu ?

Pour ce genre de chose, je vous recommande de vous rendre sur le service client du jeu.

[gilded tapir]

Hero reclamation event not working again for me 😢

[devout stratus]

It will be fixed in next patch. Sorry for the inconvenience caused on you.

[little rapids]

will be fixed in 2 days later

[rain zenith]

Hi. the same thing happens to me

no compensation?

[little rapids]

kindly share your chief ID in here

we will report to the team

[rain zenith]

igg id: 1608368029
character id: 7717790

[little rapids]

Hero reclamation event bug right?

[rain zenith]

Yes

[devout stratus]

Got it.

[rain zenith]

sometimes the screen refreshes and you lose what you were doing

known bug?

[little rapids]

kindly share me with more details

[rain zenith]

For example, you are typing in the chat and I skidded and a reload circle appears. sry by the translator

as if I lost the internet connection

[little rapids]

noted

GG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

we need your device model

ss or videos would be preferred

[rain zenith]

Xiaomi 11 Lite 5G NE

[little rapids]

Please use this format when reporting bugs: just copy paste and modify

thanks

[rain zenith]

It happens very fast, it will be difficult to capture it

[little rapids]

how does this sound, if this ever happen again,Be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[rain zenith]

I tried to make tickets from the app, and it doesn't work

that's why I'm here XD

[little rapids]

well received, and can you fill the form one more time ?

GG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

leave the ss blank if you dont have one

[rain zenith]

igg id: 1608368029
character id: 7717790
Bug issue: event claim hero and instant refreshment in app
Device model: Xiaomi 11 Lite 5G NE
Server: 076?
Game version: 1.4.30
Screenshot:

that's ok?

[devout stratus]

Got it.

[rough heath]

Good Morning in the Morning

[remote hound]

Anyone else struggling with Valkrye rewards? Keeps disappearing an Devs says it was given?

[little rapids]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[little rapids]

which dev?

[remote hound]

My fellow tribe member has submitted it many times an Developers keep coming back saying they find no bugs

[little rapids]

and if they looked up in the system

but if you encountered the same problem

Please use this format when reporting bugs: just copy paste and modify

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[remote hound]

They giving the same reply the whole time. I personally haven't been affected but the player is one of our whales.

[little rapids]

okay if you encountered same issue, kindly share the above info with us

or your tribe members info

[remote hound]

Will pass it on to him thank you

[little rapids]

my pleasure

[twilit heron]

In the warship construction I got oak 36 and in the ranking it’s written 31

[modern sparrow]

Could it be that solo dmg is off by one decimal?

[loud hound]

@devout stratus

IGG ID: 1552815577
Character ID: 3237488
Bug issue: guy standing with his troop on the flag making it unable to click the flag to for example scout it
Device model: ipad Pro
Server: K34
Game version: 1.4.30
Screenshot:

[high ingot]

It's because the guy helped build the flag or was in it and he left your tribe so the game drop him out. Can you contact the guy in game and make him move?

[loud hound]

he was same camp as the flag is

so he got kicked an rejoined ?

maybe game should fix it and male the troops walk home bc if they stay there and block it people can abuse it

[vagrant salmon]

I created a new ticket om the discord here… i dont know how to repport in the game…

[high ingot]

please tap on your Profile Picture>Settings>Help>Submit Issues and submit an in-game ticket.

[vagrant salmon]

Did find it, thanx 😄

[fluid storm]

Hi

[idle parrot]

Id: 5192957
Hero reclamation event bug making one more victim 🥹

[devout stratus]

Got it.

[devout stratus]

Alrdy reported to the team.

[devout stratus]

Leme check with the team

[devout stratus]

Hello can you share a screenshot?

[devout stratus]

Hello there, this is not the bug. Two numbers have two meanings.

[devout stratus]

Hello there, this guy's troops have gone back. Now you can click the flag.👍

[devout stratus]

Just checked with the team, this is not the bug but the design. They will optimize in the future patch. Thx for your info.

[storm patio]

I am having an issue with Divination. Look at the first 3 screenshots and add up the total number of 600second (10min) results; I see a total of 8. Now look at the Training speedup icon from that Divination in the 4th screenshot. The amount of time is 3x600, or 30mins. Shouldn’t it be 8x600, or 80mins?

[gaunt umbra]

The Multiplier is for the amount of divination points that will be saved/returned

2x will return 20%
While 5x will return 50%

It is not a bug 👀

[devout stratus]

I am still doing the math here, you so fast. hahaha

[gaunt umbra]

There is no math involved 😅

[coral lantern]

Hloo

[devout stratus]

Know now.

[devout stratus]

#☕general-chat

[loud hound]

i know just wanted to fix it in total so nobody can start abusing it during war

[devout stratus]

Alrdy reported to the team and they will optimize it.

[storm patio]

Oh! Sure, that’s obvious to probably everyone but me! 😝 🙄

[gaunt umbra]

If that was sarcasm it went over my head lol 😂

[modern sparrow]

Hello... 30 requests in 2 minutes... Do you know what happens please ?

[analog dune]

Ticket ID: 1590400742
ID: 5313086
Bug with event "Hero Reclamation"

[gaunt umbra]

Will be fixed in tommorow's update~

[devout stratus]

Just reported your id to the team. There will be a compensation for you.

[cold grotto]

The "k" behind rss not coming in quests

[solid notch]

Its not a bug just the way the string that hold the number is formatted. It rounds up to show 1 digit and if number is equal or greater than 4 ints, the string will not show the rest of the string content leaving out the "k".

[vivid dome]

i have a problem with the heroes event

[high ingot]

Send a report to the in game support please -> tap on your Profile Picture>Settings>Help>Submit Issues and submit an in-game ticket.

[vivid dome]

just done it, sorry but its the first bug and it has been annoying me

[high ingot]

Then be patient 🙂 You will probably have a compensation for it .

[pale mountain]

9

[vivid dome]

thanks for your time

[jade jay]

I have a problem is that when I log in the games for a long time and am not logout the game, the game itself cannot update my status. For example, wjen I train the troops and then it has finished the training, the troop cannot coming out from the troop icon. It has just has just show it is updating. I have no choice but I have to switch off the mobile phone so that I log in the game again, all the updated information can shows the my troop number increase. Is it the game bud?

My mobile phone is a new model and just to play this game only.

[high ingot]

Have you tried->
-check update in play store
-clear cache /data
-reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

For quicker fix, i suggest sending a report to the in game support instead of here.

[solar perch]

why does the screen pause when there is a war frenzy warning or tough battle warning

[open chasm]

IGG ID: 1501116248
Character ID: 344875
Bug issue: Journey prelude chiefs hall skin not received.
I have the Journey prelude avatar frame, which would imply that I have completed the journey prelude event, but the game says I haven't unlocked the ch skin.
Is this a bug, or is there another journey prelude event that I have to complete?
Device model: Lenovo Tab P12 Pro
Server: 5
Game version: 1.4.30
Screenshot:

[gaunt umbra]

The Journey Prelude Boat Skin is a event reward that requires you to rank 1 - rank 5 in the "Journey Prelude" Event

The Avatar Frame is available when a player reacher a certain point score

But the Boat skin is a ranking reward

[open chasm]

Thank you. Does this mean I've missed out on the skin or will there be another event in the future?

[gaunt umbra]

Unfortunately it is one time event 😅
And it appears only during the start of a new server

[open chasm]

Ok, thank you

[gaunt umbra]

+👍

[peak ravine]

Hi, is there any way to remove a flag tower once it is built? (Sorry if asking in the wrong chat)

[mint willow]

Hi hello.

[high ingot]

Yes . You need to be r5 to do so. Just select the flag and hit demolish

[solid vale]

IGG ID: 1591113220
Bug issue: I can't spawn heroes from heroe reclamation.
When I try to select bottom "go" it shows me only my village.
I try to search the squad after than but without success.

[azure pawn]

Anybody else have issues with game that keeps buffering on Android?

Internet speed to faster than usual but it keeps buffering every 2 seconds

[inland tusk]

Why this is not opening 😤😤

[high ingot]

Known bug. Send that to the in game support please. Or wait for tomorrow with the patch it will be fixed.

[modern sparrow]

Hi everybody ! Is it possible to make an alliance or create an official friendship between two alliances?

[crimson monolith]

@little rapids. I sure hope this upgrade will stop me getting booted all the time! It’s still happening! Several times a day too!

[high ingot]

No.

[high ingot]

I suspect that your device cant handle the game :/ but lets hope

[devout stratus]

Hello there, we still need you chief id to send you the compensation.

[pseudo canopy]

من فظلكم أدخلو اللغة العربية

[devout stratus]

#☕general-chat

[devout stratus]

Pls kindly provide your chief id. There will be a compensation for you. And this bug will be fixed in today's patch.

[little rapids]

sure 🙂 if you still have the problem after this update, hit me up

[inland tusk]

Cheif id -8113165

[devout stratus]

thx

[solid vale]

I apologize. My id is 5457948.

[devout stratus]

thx

[devout stratus]

Hello, how can I help you?

[quasi wharf]

tamingbarea is a bug or not umolemented.yet? if ever when will it be functional

am curious btw why is it that eveytime you switch from one character ir gets booted out.

[crimson sequoia]

Game bug. Disappearing rewards first from valkyrie and now non delivery of weekly territory payment

Its a mailbox problem that needs fixing

Dev bots deny it is even happening. Talking to them and receiving the same reply over and over is frustrating

ie We sent it on blah blah blah and no abnormalities have been detected

[modern sparrow]

Hi

[frank nest]

Hi

[simple flare]

Hello my name surajit

I'm from india

[devout stratus]

#☕general-chat

[devout stratus]

#☕general-chat

[devout stratus]

#☕general-chat

[devout stratus]

Hello this is a known bug and will be fixed later.

[arctic ledge]

Hi I'm blite there's some issues I encountered I tried to recycled Eugene shard and it says Unknown error: 21 I tried it many times please fix it and thank you

[little rapids]

its a known bug, will be fixed very soon

[arctic ledge]

@little rapids oh okay thanks

[little rapids]

anytime

[merry grotto]

Will they add Prosperity points to the recycle too?? I thousands of them. At Level 13 long time ago

[little rapids]

#📝submit-suggestions

[acoustic vine]

Bugged skill name, in skill summon

[devout stratus]

Hello this is a known bug and will be fixed later.

[modern sparrow]

What are the qualifying conditions for Idyllic Song statue?

[devout stratus]

Hello you can get it from the distant voyage event.

[summer nacelle]

Text font is different this time

[devout stratus]

Yes？ Can you share a screenshot?

[pulsar escarp]

I already updated the game but i don't see the arena mood plz fix it

[summer nacelle]

Check #📰game-news

[little rapids]

your server is not available yet

[pulsar escarp]

Already checked

[pulsar escarp]

Then why my tribe mates got the feature

[opaque storm]

Hi, after update , recycle Heroes card don’t work

[devout stratus]

Hello this is a known bug and will be fixed later.

[devout stratus]

This is the bug and will be fixed soon.

[midnight carbon]

Since maintenance Eagle prompt works differently...no more local fog clearing?

[devout stratus]

Hello can you kindly provide more info?

[midnight carbon]

Before I would tap on fog at any point where it was on screen

[devout stratus]

Yes just check with the team, text font has changed.

[crimson monolith]

@modern sparrowonby can not get here through game

@little rapids

[little rapids]

where should i click this page>

[crimson monolith]

I tried to get here from the game , I got this instead

Would not let me connect from game had to go to my icon

Tried several,times too

[little rapids]

can you record a short video ?

cheers

[crimson monolith]

Can try ? But I just went to the page to change to discord hit discord and got this

[whole python]

@I been using APK Version without problems. Right now I downloaded the App gallery version on the same phone. The new version starting completely new. Link to IGG and Device is the only option available for App gallery version and it does not retrieve my current game of the APK version...

[haughty zenith]

Since update, extended load times, some functions take forever to load through or even confirm an action

[little rapids]

Be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Setting

they will help you out

[little rapids]

mind recording some videos?

[gilded needle]

anyone have new

redeem code

[deft grail]

I don,t know Wath are you saying

[gilded needle]

gift code

[little rapids]

move to #🎁codes

[crimson monolith]

@little rapids could not video it, but it worked this’d time must have been a small glitch will yell if it happens again, sorry do not know how to do a video while in game

[little rapids]

okay let me check. in a mmmmin

[haughty zenith]

Do I just drop the vid here?

[little rapids]

yes please

[little rapids]

hello there, do you have discord app on your ipad?

[haughty zenith]

Its practically unplayable

[little rapids]

well received let me check with the team

[little rapids]

which region you are ?and how about wifi connection?

[haughty zenith]

Ill PM you

[little rapids]

thanks

[open chasm]

IGG ID: 1501116248
Character ID: 344875
Bug issue: I get 'Unknown error 21' message in the recycle center when attempting to recycle hero shards.
Also the recycle center doesn't show all my surplus hero shards.
Device model: Lenovo Tab P12 Pro
Server: 5
Game version: 1.4.36
Screenshot:

[little rapids]

known bug will be fixed it later on , i mean very quick

thanks for your prompt feedback @open chasm

[modern sparrow]

I have the Same Problem

[little rapids]

will be fixed it pretty soon

[open chasm]

My pleasure, anything to help improve the game 😊

[little rapids]

[upper elm]

why don't i have the arena after the update?

[devout stratus]

Which server are you in?

[upper elm]

74

[devout stratus]

#📰game-news

[upper elm]

thank you

[vast ridge]

is this a bug? i don't have the option to connect with my Facebook account.

[devout stratus]

Cuase you are using huawei?

[shut flame]

After the Maintenance I can't open anything outside my city . I can't gather any items or return back to my city once am out. Basically I can't play the game anymore 😭😭

[devout stratus]

Have you tried to reinstall the game?

[faint basin]

Hi d app crashes often.

I always update

But I’m d App Store this time I wanna update there is no update just “open”

[devout stratus]

😮

[faint basin]

Almost everyday when I can I update before playing

[devout stratus]

wait what

You can update Vikingrise everday?

[faint basin]

In* not I’m typo error

Suppose I’m d App Store it says update but not I was wondering y

Not everyday actually just when I can

[devout stratus]

So you can't update for today?

[faint basin]

There is no update in apple store Im wondering why but in d game it crashes

Few times

[devout stratus]

Can you try to reinstall the game?

Delete and install?

[faint basin]

Ok later it sucks though

[devout stratus]

This way should provide you the latest version.

[faint basin]

Tnx

[devout stratus]

np

[faint basin]

Suppose there is update in d App Store no need to uninstall then reinstall

Tnx again bye for now

[smoky flume]

Cant delete report after the update

[midnight fable]

Unknown err 21 in recycling bin when I try to remove ulf shards

[devout stratus]

This is a known bug and will be fixed later.

[modern sparrow]

There is a problem in event > development directed > train troops > increase 1 might by promoting troops and the calculations are not done correctly as before

[devout stratus]

Hello there can you share some screenshot?

[devout stratus]

Can you provide more info?

[modern sparrow]

@devout stratus yes

@devout stratus

[smoky flume]

@devout stratus i think there is a bug in report from the mail. We cant delete the report before, but after we receive new report it can be delete.

[devout stratus]

I just tried. You mean this report right?

[smoky flume]

Yes. Gathering and all

[devout stratus]

But I can

🤔

[devout stratus]

Can you kindly share a screenrecording? Cause with the screenshot is hard to find the problem.

[smoky flume]

@devout stratus it can be deleted now, after there is new report

[devout stratus]

Should be lag.

[smoky flume]

At chat, mentioning someone dont show anymore

It did not prompt them

[devout stratus]

wait let me check

[devout stratus]

Do you mean the font color is not changing or the ping function is not working?

[devout stratus]

Do you mean the font color is not changing or the ping function is not working?

[smoky flume]

@devout stratus both

Restarting the phone for the 3rd time now

Still same thing

[devout stratus]

Just checked it works for me.

[devout stratus]

Hello just checked by myslef, the ping function is alright.

[smoky flume]

Lets hope it work for me soon as well. Thanks@devout stratus

[devout stratus]

[summer nacelle]

Position is out of position

[devout stratus]

Can you try restart the game? And if the bug still there, gonna report to the team.

Reload.

[hot beacon]

It happened to me too

this bug

[devout stratus]

screenshot？

pls

[hot beacon]

With a restart its gone

[devout stratus]

I C

[swift gull]

Hi everybody

[sick canyon]

Speedy Harvest skill is not working correct.
instead of increase gathering speed the gathering efficiency is in creased. a picture with skill and once without

[devout stratus]

Hello there are you going to gather the food

[sick canyon]

no stone

[devout stratus]

So it does increase 0.95%.

[devout stratus]

↑

[sick canyon]

as you can see the stone efficiency is 196% without skill and 196,95% with speedy harvest skill

[devout stratus]

wait you mean the image here is the one without the skill?

This one is without skill????

😮

Are you sure?????

👀

[modern sparrow]

@devout stratus I can't now
But I can explain exactly what the problem is.According to the law and in the past, in order to get points in this section, for every 1 unit increase in "might" by "promoting troop", one point was added to this section, but currently it does not perform calculations correctly, and the amount of points awarded depends on the amount of increase. might not match and much less

[sick canyon]

no, the one with 196,95% is with skill, the other one with 196% is without skill

[devout stratus]

oh

I get it.

[sick canyon]

the skill should increase gathering speed, not the efficiency

[gaunt umbra]

Hmm...looking through it
I notice that the buffs dispayed is for Speed

Does it say efficiency anywhere?

Coz if you look up the economy tab

in Academy

It is stats for speed

[devout stratus]

Alrdy reported to the team. I will wait for their feedback.

[sick canyon]

Thx

[devout stratus]

Just contacted with the team. And they told me that here is the gathering speed.

[tiny stone]

Anyone else having an issue with the march button when selecting multiple troops?

[modern sparrow]

Another new bug
In the "Hero" section, in the "details" section, in the "shard exchange" section, after using and executing "epic hero shard", the number of "epic hero shard" will be deducted and zero, but it will not be added to the amount of "hero"

[devout stratus]

This is a known bug and will be fixed later.

[devout stratus]

Can you provide more info?

[tiny stone]

Already sent to live chat.

[devout stratus]

okok

[tiny stone]

Hopefully it's fixed soon as I had to bow out out of my tribe's xp hunt because of it. 800k+ xp lost for 8 heroes.

[devout stratus]

Can you help me to fill this template?

[devout stratus]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[modern sparrow]

Are the consumed and unclaimed "epic hero shard" amounts returned????

[quasi wharf]

mods why is it lvl 1 lair besst become 610k t2 afywr update?

it was 240k t2 prior to update

that's weird how come

its not even owned

and yeah so much lag on server

that k95 btw

[devout stratus]

Can you help us?

[tiny stone]

@devout stratus

IGG ID: 1531355280
Character ID: 579682
Bug issue: March button is slightly off screen and small when selecting multiple (4) marches.
Device model: Samsung galaxy
Server: 7
Game version: 1.4.36
Screenshot:

[devout stratus]

Yeah pls provide a screenshot.

[tiny stone]

I already did.

[devout stratus]

That‘s really help.

[tiny stone]

Thanks!

[quasi wharf]

not to mention 3000% skill of tje beast? yhatbqas originally 300% hm... what on earth happened on the update

[devout stratus]

They are checking for you.

[devout stratus]

Can you provide a screenshot?

[devout stratus]

The monster strength will become stronger according to the server time; the strength of the 1-5 lair is also equal under the same server time

[devout stratus]

Wait sry for my misunderstanding.

I think this maybe a new bug.

Can you provide more detail?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[devout stratus]

Trying to help.

But it works for me.

[little rapids]

what do you mean ? Can you provide more details

Better to provide a video for dev to relocate the issue.

Can’t thank you enough

[jovial rune]

Having training bug when activating a training divination. Says not enough resources.

[little rapids]

Kindly share some pics ?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

Or a short video would be preferred