🎭bugs-discussion

[raw vault]

Copy paste the message below and just modify for bug reports

IGG ID:
Character ID:
Bug issue:
Device model:

[shut hornet]

IGG ID: 952943
Character ID:LeCartel
Bug issue: I do not see the troops on the map, whether it is mine or those of others
Device model: Iphone 12 Pro Max

[grizzled thicket]

IGG ID: 367061

Character ID: berserker mito

Bug issue: The quest rewards cannot be looted

Device model: Laptop Huawei (android emulator)

[modern sparrow]

IGG ID: 1541413891
Character ID: Nema
Bug issue: Cannot use hero fragments to increase stars
Device model: HP Chromebook

[dense apex]

In the Leidolf backstory, Leidolf is called “Lindsey”. Not sure if this is a typo or Lindsey is a place?

[tardy vortex]

Lost all my troops anyone else had this

[amber lark]

super laggy

[high ingot]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[sudden lake]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[valid ruin]

when my first troops entering the beast lair, my second troops fight with my firstly. and my second troops is dead

[high ingot]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[valid ruin]

IGG ID: 824539
Character ID: Leachim
Bug issue: Kill by my own troops at beast lairs lv 1
Device model: PC
Screenshot:

[knotty sleet]

When i get reinforcements my screen is turning red instead of blue

[glad summit]

Kindly use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

And if you could provide a video, that would be better as it is easier to check than screenshot

[hollow cliff]

IGG ID: 1538210480
Character Id: 667420 (Nice!👍)
Bug Issue: It's showing a lower might on the might rush than what I currently have and bamboozling me of my reward😭
Device model: Android

[limpid cosmos]

Check : #🎭bugs-discussion message

[glad summit]

might that you got from heroes are not included.

[hollow cliff]

Oof

[wise sluice]

For me it is undeniable that the best function of the chat is the quote button, but this will end up driving me crazy.

Every time I want to use it, I go to the right message and calmly quote it, I write everything I have to say and when I send it... I END UP ANSWERING THE WRONG MESSAGE.

It's happened so many times that I don't know if I'm just being stupid, I hope someone has had the same and can confirm that it's some kind of bug... if it's just my stupidity, I apologize.

Adding: when I press on a message to quote it, it ends up giving the top or bottom one randomly and I have to quote the right message again.

[gaunt umbra]

This has been reported
But if you see the message being wrongly quoted
You could try and requote it while it is quoting the wrong message it quotes the right message then

But yes it is a bug that needs fixing

[cyan osprey]

IGG ID: 1010280
Character ID: Гибкий
Bug issue: does not display own troops, allied and enemy. help me please.
Device model: IPhone 11

[modern sparrow]

IGG ID: 1540002204
Character ID: 811025
Bug issue: I don't see my troops on the map. Even by changing the settings.
Device model: iPhone 12

[limpid cosmos]

Our team already knew this bug, and our dev team will fix it as soon as possible.

[deep moss]

Any idea when the missing heroes will be brought back? Lagertha, Bjorn, Rosky, Yulmi, etc..

[raw vault]

When a new season will come to the game. They have been taken out on purpose so don't worry

[deep moss]

Is see.. Are they considered limited edition or something? So they'll only be available during certain times, is that correct?

[raw vault]

Nope, they will be available later when they add new season

Because you can check the legendary fragment shards and it appear an s1 next to it

Soo we know there will be an s2 that will have the missing heroes

[deep moss]

Oh okay.. Thanks.

[valid ruin]

IGG ID: 824539
Character ID: Leachim
Bug issue: all title buff in alliances officer R4 still same
Device model: PC
Screenshot:

[zenith jacinth]

Server 10

On ipad

[high ingot]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[zenith jacinth]

Yes i have reported on sudmit but people tell me just reset game

It's still bug from beginning for now

[modern sparrow]

The game froze up

[glad summit]

This report is from @quasi solstice . Just helping repost it

IGG ID: 1522512404
Character ID: Orochh
Bug issue: Lost half of my units, happened after the fight against the guardian on beast lair lv1. Took damage over time without being into any fight since there was no enemy around.
After reaching my base i noticed a decrease of 60k power and lost units.
Device model: SM-G781B/DS (S20 FE 5G)
Screenshot:

[high ingot]

Thats the beast lair bug. I've experience it. Somehow you can attack your own tribe when they are taking it. +1 for that one

[wise sluice]

Coming back here now to say that this requote cannot be done because it is unpredictable when it will be quoted in the wrong message. In the place where the message appears, there is always the right message, when I send it it randomly changes to a message below.

Did it sound like I'm reporting the bug 2x? Sorry, just wanted to let you know that I tested the recommendation.

[winged lark]

character id 865968 , Attento

After the lag lot of things went lost... what i can see is that all my teleporters disappeared.. the one from the beginning of the game and the purchased ones .
i am still waiting replies to my previous claim about the lost troops during the lag .

[high ingot]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug IN THIS CHANNEL, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[winged lark]

did it twice but no feedback..

also #📩tickets here is useless since nobody is replying

[high ingot]

You have to use the format I put over if you posted it in here.

For the newbie tp you loose it once your hall8

[winged lark]

i bought others and i had random tp and so on that i've got after hall 8

[high ingot]

.Teleport goes into your inventory under others

[winged lark]

ofc i know

it is where they was before the lag .. last time i saw them

[high ingot]

👍🏻 ok. Just making sure thays why 😉

[upbeat flint]

ID80 Rägnär server 1.
Does not exclude yulmi so how come cant exchange anymore . Used to be able to before update

[high ingot]

What are you trying to do with the shards? Because of what I'm seeing you can't star up the hero before maxing his talent(meteor arrow for this instance)

[upbeat flint]

Cant exchange them for his character not even for talents

[high ingot]

Just tried it and you're right says currently unavailable

[upbeat flint]

Yes. I just sent that picture because has his name on it

[high ingot]

Use this form to report it plz:

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[upbeat flint]

Thanks

[last matrix]

IGG ID: 1540153631
Character ID:834567
Bug issue: ican't pick up summon egg
Device model: Reedmi 9

[modern sparrow]

Hi guys. My game keeps freezing and crashing on me

[obsidian hemlock]

IGG ID: 1539251588
Character ID:676589
Bug issue:One tribe built a tribal farm for itself, but when they burned the flag there, the farm remained, and there is now a reserve of resources of 534 million, make sure that when the flag / fort is destroyed, in the territory of which such farms are also destroyed, because they cannot be attack, collect resources there or even capture
Device model: POCO x3 PRO

[modern sparrow]

Hi guys. My game keeps freezing and crashing on me

I'm in S2

[obsidian hemlock]

IGG ID:
Character ID:
Bug issue:
Device model:

[modern sparrow]

IGG ID: 1454913146
Character ID: 114127
Bug issue: Gaming app keeps freezing and crashing for last 2 days. Then I am forced to reboot my tablet
Device model: Lenovo TB - X606X

Please see pics attached

[raw vault]

That hero will be a season 2 hero

Now we only have season 1 heros and the one they took off will be season 2 heroes probably

[modern sparrow]

@raw vault

Hi

Tell me something please. I need your help

I have some Russian players in my tribe but their country doesn't allow them to buy the Yvette hero with Google pay. Is there any other method of payments they can use?

I see you can't pull some heroes in the Hall of Valor so they relying solo on that factor to recruit because of their political situation

What season hero is Yvette please?

[high ingot]

You can't pull yvette she's p2w

[modern sparrow]

So how else can the Russian players then acquire this hero if not through the Google app payment system?

I know some gaming apps have different payment methods. hence my question..

To accomodate certain countries

[high ingot]

#🚨announcements message
Maybe thru the website they could I dont know tbh

[modern sparrow]

I thank you for your assistance and I like the way you set up your discord name. I hope you don't mind I copied you. Makes life easier

[high ingot]

Pleasure and sure !

[modern sparrow]

🌹

[obsidian hemlock]

IGG ID: 1539251588
Character ID:676589
Bug issue: The tribe somehow lined up in the center of the map, when even the piers were not yet open
SERVER 9
Tribe: Ugl
Device model: POCO x3 PRO

[raw vault]

They can try to use PayPal for making the transaction

If they can't tell them to message customer support in game, they are the only one capable of doing something

[weak solstice]

No matter how I type delete the ok button won't light up

[high ingot]

I told you to remove the "

[weak solstice]

I did, it doesn't matter how I type it

[bright matrix]

put DELETE

[high ingot]

Show me that you entered it correctly

[bright matrix]

without "

[bright matrix]

copy this:

DELETE

[weak solstice]

Upper case, lower case, with " ", without " ", nothing works

[bright matrix]

can you pass a screenshoot in member of tribes?

where i can see the range of people?

[high ingot]

Sorry for all the questions but we needed proof to report the bug 😉 thanks

[weak solstice]

Understand

[bright matrix]

One last question, click on rank permission, and in the section dissolve the tribe it appears like this?

I proved create an alt account and function

Another option if you need it, is to create an alter, put him in the alliance, give him the leader permissions, and get out of that alliance.

[faint depot]

needs to be fixed

this LC_UI stuff

well renamed

[glad summit]

Can you relogging in the game? no issue on my end.

nvm, found it

[glad summit]

Kindly use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

for easier tracking.

[agile fern]

This game is fun but it take a long time to upgrade

[abstract tangle]

IGG ID: 1457518704
Character ID: 151314
Bug issue: Tribe Farms being shared as Tribe Sawmill
Device model: VIVO V27
Screenshot:

[faint depot]

IGG ID: 1539239310
Character ID:673000
Bug issue: name of rhe text
Device model: Apple 13 pro
Screenshot:

for easier tracking.

[ebon tide]

IGG ID: 1531631972
Character ID: 582269
Bug issue: in correct upgrade shards shown (says 25 needed, but actually 30)
Device model: pixel 6 pro
Screenshot:

[high ingot]

Not a bug. Just a misunderstanding. The shards required to upgrade the hero( starring it up ) is 25. Upgrading his talent is 30. Not the same thing. In order to upgrade your hero( starring) you have to max your talent 1st.

[crystal comet]

Hi

I just fought my friend's army from my tribe and we both suffered a lot of casualties.

The monster lair opened and we defeated the guard. Then I led my army to seize the lair and captured the lair. Later, my other friends also directed their armies to the monster lair, and at that time, the army of a friend of mine and my army started fighting outside of his lair (my army had suddenly gone out of it). I realized the situation and withdrew my army.

[high ingot]

Yes it's a know bug. If you want to submit it, plz use the right form:

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[crystal comet]

Thanks

[golden timber]

For some reason, my ENTIRE GAME keeps freezing and crashing while I'm chatting... Seems to be the longer I run the game, the more it crashes...
I keep sending the Feedback logs so hopefully you can figure out what's wrong.

[narrow pewter]

Gathering Boost For Daily Not Registering. 2 days in a row

[narrow pewter]

Submitted ticket in game.

[fiery wyvern]

Selam arkadaşlar merhaba günaydın bonjour hay hi 🙋

[fiery sonnet]

IGG ID: 1539930180
Character ID: 1405989
Not sure this is a bug, more of a tech issue. So I am an American expat living in HK. My Google Play account is based on the US with a USD card. My daughter has a local HK Google Play account, and she's too young to have any payment methods binded to her account. Unfortunately I accidentally downloaded the game to my phone using her Google Play account. Now even though I've bound my own Google play account to the game, I can't make any purchases in USD. Instead it still registers all pricing and payment methods (of which there are none) in HKD.

I've cleared cache, data, uninstalled multiple times

Each time I restore my account on this specific phone, even though I've now redownload from the correct account, it still sets me back to the HKD payment method

I installed the game on a backup device, and it was fine, so I was able to complete a purchase there

But I would much rather be able to make purchases on my main mobile device

[gaunt umbra]

@fiery sonnet ull need to contact support for that mate😅
This is only game bugs
Payment related stuff is handled by customer support

Customer Support in-game.

Picture>Settings>Help>Submit

[fiery sonnet]

Ahh ok, gotcha

Thank you

[tender lynx]

Hey guys am unable to use workers in game or settings of workers in IOS anyone else facing same issue

[shadow jolt]

Quick question, trying to complete chapter 22 and do the 40 commissions but it’s said I’ve been maxed since yesterday?

[tender lynx]

Hire Upto 40 workers it will be done

[shadow jolt]

Hmm it won’t let me hire more than 16

[bright matrix]

Do you can recruit more workers?

Te limit is 50

[limpid cosmos]

Please relogin and check again.

[raw vault]

Working now❤️

[limpid cosmos]

Seems your village level is too low to pick up summon egg, please upgrade the village and check again.

[raw vault]

Thanks

[limpid cosmos]

🤝

[raw vault]

Every time it's a pleasure when working with people like you

[placid island]

Where do we get Normal speedups from divination shack. I couldn't find it in bag.

[versed gyro]

They aren't in your bag... it's à time you can use freely when you use auto-acceleration

[placid island]

It gets added automatically when I try to speed up any construction or research?

[versed gyro]

Whdn you will try to speed up an construction/research by auto... they will be use automatically when it rest some second or minute

[placid island]

Oh ok. Thankyou

[raw vault]

No, you can see that accumulated time at the top of all speed up items, the first under the timer

[placid island]

Thank you. It was there the whole time and i never noticed. It is clearly written general speedups obtained from divination.

[raw vault]

Haha

[raw vault]

Take a pair of glasses next time 😂

And no problem, always willing to help

[versed gyro]

For one Time the game have a good description about something XD 😅

[dull ruin]

Why can't I use my free Relocation?

[bright matrix]

Is your castle level 8 or higher?

[dull ruin]

Yes it's level 20,

[bright matrix]

If I'm not wrong, those 2 relocations are for castles lower than level 8

[raw vault]

Does it show in how much time you will get a new one??

Or is it stuck at 00:00:00?

[raw vault]

Unfortunately you are wrong

[dull ruin]

it's stuck at 00:00:00

[raw vault]

Those are free ones that anyone can use and reset in 2 days or so

Please use the format below to report it as a bug

[bright matrix]

ah ok sorry

[dull ruin]

I recently used it, then I waited, now I'm stuck because I was relying in my free Relocation to move back to our tribe territory

[raw vault]

IGG ID:
Character ID:
Bug issue:
Device model:

@dull ruin

Plus screenshot of the problem

[raw vault]

No problem

[dull ruin]

What's device model?

I already reported it in the App, is it fine? I reported it as Others

I can't find what category to put it in.

[bright matrix]

dispositive mobile, for exemple Samsung galaxy 21 Android or Iphone 13 Apple

One last thing, have you tried closing and reopening the application? sometimes the times are bugged

[sour token]

You used up all 2 maybe? 0/2

[upbeat trout]

Is there a problem with thorny spike item drops? Killed at least 100 Niflungs from lvl 9-11 not a single drop.

[high ingot]

Not that I'm aware of but farming those are a pain ngl!

[gaunt umbra]

you can buy it in VIP shop i think 👀

can buy 50 of it a week i think

[upbeat trout]

@gaunt umbra yes you can buy them with gems but if they are not dropping why keep them in the drop list of Niflungs after some level

[gaunt umbra]

It says May Drop mate...probably a very low drop rate

[upbeat trout]

@gaunt umbra I would like to know that "may drop" rate for all items than to understand that if we will buy every other item with real money or not when we level up.

[gaunt umbra]

Try writing to support ?
They usually answer this ,maybe the devs here will
Ping me if they do :))

[upbeat flint]

I got a reply for my ingame ticked within 2 hours.

Now I put a suggestion in for hero reset. Rather annoying using all previous legendary tokens on a hero that gets taken away and no possible way to get there tokens now. I could of used them on a hero that stays in summons

[raw vault]

Actually no because the heroes will be added in new seasons and the one that are excluded only should be the one from prosperity, the ones that can only be bought

It's noticed wrong with that because now you can't even summon them so no need to specify that and when a new season comes im sure there will be a way to exchange for them

In all games of this type its like that

[raw vault]

But he said the countdown for them is stuck at 0. If I know right there should be 2 days and something countdown until you get new free ones

I may be wrong though

[thorn elk]

Hi everyone purchased S1 puzzle pieces and can't exchange it?! Anyone had the same issue?

[high ingot]

The one you are showing on the 2nd screenshot is for skills not heros

[sour token]

That's for skill card, exchange 😊

[trim linden]

Hello the bug still persists

[glad summit]

Can you please provide video of the issue?, I tried all possibilities in the game settings but cannot replicate the concern.

And have you reported it to CS?

[thorn elk]

Yes reported to CS . Waiting for reply

[robust sentinel]

I not see my army wtf this ?I not play in new ivent

[trim linden]

Here

This place is not the place to communicate with devs ?

I found the discord address inside the game though.

[trim linden]

Same problem

[raw vault]

This us the place to communicate the bugs you encounter to the team

[real yoke]

Bug

[cosmic gust]

I have several accelerators, but I cannot occupy them, they are there accumulating

[jade hawk]

Hola . Hay un problema con el Chat . Me saca del chat cada dos ( 2 ) minutos.

[raw vault]

When report a bug please use this template

IGG ID:
Character ID:
Bug issue:
Device model:
In-game picture:

@jade hawk

[summer nacelle]

@sour token ...

[sour token]

Ee? What is it?😊

[sour token]

Have you updated the game? 😊

[dim magnet]

Je ne vois pas mes troupes sur le nouvel event, pareil sur la map monde

[elder valley]

Такая же проблема как и у игроков выше iphone 11promax ID: 901660. IGG ID : 1540553476

[versed gyro]

Pour les troupes c'est un problème récurrent avec les iPhone... soit tu essaies de contacter le support ou soit tu espère en desinstalant et réinstallant que le problème se resolvera (c'est souvent un problème de compatibilité ou juste d'installation)

[hollow silo]

Hello, I don't see any heroes on the map. Only neutral units.

😂😂😂

Please return the money I invested in this game. It's impossible to play like that

[dim magnet]

Ça fait quand même beaucoup en quelques jours, surtout pour un studio comme IGG. Et les soucis d’optimisations, obligé d’être en low sur iPhone 14pro

[versed gyro]

Justement c'est souvent cet appareil et version postérieur qui pose problème

[hollow silo]

Depuis combien de temps un tel problème?

[dim magnet]

Merci de ta reponse, le ticket est ouvert on verra bien 👍🏼

[dim magnet]

J’ai commencé à ne plus voir mes troupes sur map monde depuis les problèmes de chat et là impossible de participer à l’évent même en désinstallant et re installant derrière

[hollow silo]

🤣🤣🤣🤣

[versed gyro]

Tu sais ils le font tous les uns sur les autres... Ce genre de jeu est difficile à innover

[hollow silo]

Ce n'est pas le problème. J'ai décidé de jouer parce qu'il y a trop de tricheurs et de millionnaires dans un autre jeu. Tout a vraiment aimé jusqu'à ce que j'ai vu ce bug

[versed gyro]

Honnêtement c'est vrai qu'il est chiant... si tu as déjà link ton compte pourquoi ne pas désinstaller et réinstaller le jeu pour voir si ça le corrige

[elder valley]

Переустановка игры не помогает

[hollow silo]

Ничего не помогает

[elder valley]

-230$ двигаемся дальше, наигрался )))

[hollow silo]

Я такая же хуйня

How long has this **** been going on? Are they going to fix this bug soon? Or should I delete this game

[gaunt umbra]

Please wait
The bugs need time to be fixed .
Itz not instant
The Devs will look into it 👀

[trim linden]

Yes I have. I also reported in game and they told me to.. restart the phone..or background application..I’m confident that my phone can handle 1 or 2 apps in the background

I find it irrelevant

[ember jetty]

I've just been attacked by someone in my own tribe?? They were sending re-enforcements

Anyone else had this issue?

[high ingot]

After a beast lair?

[dreamy hollow]

Hi. Have issue. Dont see my troops on the global map.

[high ingot]

Youre on ios right?

[dreamy hollow]

Yes

Reinstall?

[high ingot]

Yeah its a known bug. You should report it via the in game support.

[high ingot]

Won't change anyhting I'm afraid. Gotta wait for a fix

[dreamy hollow]

I see. Thanks for info

[gaunt umbra]

I answered it in #☕general-chat i believe please check there :))

[gaunt umbra]

@thorn elk

[thorn elk]

S1 puzzles bug

I didn't know why, but video can not be downloaded here 🎃🤷

[high ingot]

Void answered you twice now

Those 2 things are not the same thing

@thorn elk

[thorn elk]

https://youtu.be/oW2lctZMqDQ

[little rapids]

Heeelo. Can you list your issue below IGG ID:
Character ID:
Bug issue:
Device model:
In-game picture:

[little rapids]

Hello can you report your issue here. IGG ID:
Character ID:
Bug issue:
Device model:
In-game picture:

[high ingot]

Check your pm plz @thorn elk

[little rapids]

Helllo you there ? We need your ID information and device model too

[little rapids]

heelllo you there ? Can you provide your detailed information and device model too

[devout stratus]

Heeelo. Can you list your issue below IGG ID:
Character ID:
Bug issue:
Device model:
In-game picture:

[devout stratus]

Heeelo. Can you list your issue below IGG ID:
Character ID:
Bug issue:
Device model:
In-game picture:

[ember jetty]

No it was a rally for Leidolf. It went away after the troops came to the base, they were re-enforcements. It was only during the march it said I was being attacked.

[raw vault]

Whats the problem in here?

[high ingot]

Do you have a screenshot of the battle report( even if its empty it would help having it)

[ember jetty]

This was the march, I'll get my battle reports for round the time also.

[high ingot]

Also can you use this form please: when mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[ember jetty]

Ah okay

[high ingot]

Thx otherwise dev won't have all the info for fixing it
Tyvm!

[dreamy hollow]

IGG ID: 1540845683 Char ID: 968193 Bug: don’t see my troops on the global map Device: iphone 13 pro iOS: 16.1.2

[little rapids]

Thankkkkksa

[foggy slate]

Nice Game

[ember jetty]

IGG ID: 1540923564
Character ID: 985676
Bug issue: Re-enforcements for Leidolf raid was shown as an attack during march. Game was running slowly during this time, (troops and resources not loading on map) could be issues related to that.
Device model: Pixel 6a
Screenshots:

[rose charm]

The team is currently investigating this issue. Thank you for your feedback. @here

[hollow silo]

IGG : 1547675753
ID: 1772024
Bug: Don’t see my troops and anything players in global map.
Device: iPhone 11 iOS 16.1.2

[rose charm]

Can you please try updating the apk first pls?

[hollow silo]

I've already done this several times. Reinstalling didn't help

[devout stratus]

thx

[hollow silo]

Thank you for trying to solve the problem

[icy bluff]

IGG : 1504759135
ID: 396634
Bug: My rank went down to +999 after the tribe kicked me, And I'm currently the highest rank in this bracket of tribe mobilization. and there is no description that all of your points or ranking will be reset after you left on your tribe. pls fix this issue or at least add some more clarifications to its rules.
because there is no description about it
Device: ROG 5

[little rapids]

Or can you reinstall from the AppStore ?

[rose charm]

We will continue to keep you updated as we work to resolve the issues. thanks again

[hollow silo]

Thank you

[hollow silo]

Many times

[little rapids]

Okkkkkay. Thanks tho.👍🏻

[prisma aurora]

Hello i cant see any of hero icon anywhere where can i Fix this ?

[little rapids]

Hi there.

[devout stratus]

Hello can you report your issue here. IGG ID:
Character ID:
Bug issue:
Device model:
In-game picture:

[little rapids]

Also can you use this form please: when mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[little rapids]

you are too fast. 👍🏻

[hollow silo]

😅😅😅

[little rapids]

It’s called helper competition’

Lol.

[hollow silo]

It's nice to see that you react quickly. If the game has such a service, then I think it's worth being patient

[little rapids]

Our pleasure

[devout stratus]

😘

[little rapids]

Want to get the iOS issue resolved asap.

[little rapids]

Heeeelo your iOS device model ?

[prisma aurora]

Yes

[hollow silo]

After chatting in the global chat of the game, I noticed that such problems are observed in many players who play through iOS 11 and above

[devout stratus]

Thx for the info

[little rapids]

16.1.2?

[prisma aurora]

16.1.1

Igg : 1542009011
Character id : Eyho
Bug issue : i cant see icon of hero in game
Device model : iPhone 14

[little rapids]

Noted with thanks.

[prisma aurora]

Thanks, the new event is a bit tryhard for us 😄

[hollow silo]

Unfortunately, I can't attack anyone there because I don't see the target. I'm afraid that this problem will affect not only the event but also the battles in the future

[prisma aurora]

Yes,but hopefully since the problem prevent a lot of players to play they will fix it quiclky

[little rapids]

Thanks for the quick feedback. We will let the team to fix it asap

[little rapids]

Thank you mate.

[hollow silo]

Thank you for responding quickly. I honestly didn't expect that there would be any changes or reaction from the game's management. But you have shown that Viking Rice has excellent moderators who care about their players.

[devout stratus]

🫰

Heart for you

[hollow silo]

[devout stratus]

Sry, I mean love

lol

[hollow silo]

❤️

[little rapids]

We got you Vikings.

[hollow silo]

Forward to Valhalla without fear and regret 😃😃😃

[little rapids]

Till Valhalla✊

[prisma notch]

Я не вижу цели в ивенте закон джунглей.
Телефон: IPhone 11

[hollow silo]

So okay, I'll go put 5 stars in the appstore

[hollow silo]

Тут у многих такие проблемы с айфоном. Обещают решить в ближайшее время

[little rapids]

Also can you use this form please: when mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

cheereerssss

[thorn elk]

Okay I finally got it. Thank you guys for helping. And sorry for so many videos 😔.

[gaunt umbra]

just make sure to not do it again :))

make it once and we'll try and help you:))

[thorn elk]

I didn't see those videos downloaded. That's why made so many attempts.🤷

[gaunt umbra]

Not an issue
Just make sure to do it once if you encounter bugs next time 🙂

[thorn elk]

👍

[hollow silo]

The difference is in the distance of the screen.

There is no bug when moving inside the city.

[misty condor]

IGG ID: TBA
Character ID: 1175022
Bug issue: UI Not Refreshing
Device model: Samsung Galaxy A72
Screenshot:

[stone tree]

Does someone know how to get the trees back? They have seem to run off

[south umbra]

This is normal?

[high ingot]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[high ingot]

Have you tried restarting the game?

[high ingot]

What's your question here?

[south umbra]

The question is, when you have an additional builder for villagers, is the time to upgrade from 9-10 normally not allowed and take 99.99 minutes and English titles turned in Kanji?
Samsung 21.
Id: 1117244

Zoomed in for you

Yes force stopped and restarted game

[high ingot]

Was gonna ask lol

[stone tree]

Yea multiple times after like 4-5 it worked again

[south umbra]

Ill try

[high ingot]

Clearing cache might help if it happen again.
Also When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[high ingot]

Cleared cache too?

[stone tree]

got it, thx

[south umbra]

Cleared cache. I'll restart 4 more times

Nope

But all villages are having this issue

Has to do with the secondary village builder

[kind surge]

Hello, can you help me? I don't see my army

[high ingot]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[high ingot]

Thx can you regroup all the proof and submit with the form in here? So dev can look at your issue.

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[kind surge]

Okaay

IGG ID: none
ID character: 1785661
Bug issue: cant see heros in map
Device: iphone 14 pro max
Screen:

And look at this

[robust sentinel]

IGG id:none—game id695691–no see my army—iphone 13

[leaden ibex]

IGG ID: 681030
Character ID: Nocif
Bug issue: can't see my heros so cant do anithing
Device model: IPHONE 11 PRO MAX
Help meeeeeeeeeeeeeee

[misty condor]

@high ingot, I edited it. Should I resubmit as a new message?

[high ingot]

Should be ok 😉 thank you

[valid ruin]

IGG ID: 824539
Character ID: Leachim
Bug issue: damage fan shape area didn't work
Device model: PC
Screenshot:

[cunning lotus]

Всем привет!

[drowsy osprey]

How to remove flag tower?

It only shows view, reinforcement

As r4 of tribe

[bright matrix]

You need your tribe leader to demolish it once it has been built

[drowsy osprey]

Ok

[twilit trail]

To @rose charm dev and team,im very glad that i came across this game.hands down one of the best game i have played.i have next to nothing to complain about the game.sometimes theres glitch,bugs but that's not really a problem cause you guys have great team who in constantly solving the problems and doing your best to give us a good gaming experience and we are very grateful for that.now honestly here is my problem.what happened to all the legendary heroes like lagertha,helgar etc? people here spend tons of money just to to level up infact theres a dedicated package for all like building, research,hero summon ect.when people spend ample of money,for eg-hero summon,close to collecting all shards to recruit but all of a sudden they exist no more.how should we react?who is to blame for all the money wasted on nothing?what do we do with all the shards we have collected spending our hard earned money?this is not cool.i humble request dev to look at this because this feels cheated.btw valor has never been more worse than this.regards!!

[supple ether]

How do I get skills to upgrade with??

I'm stumped👀

I'm thinking ur all in bed??

[inner hearth]

∆

[supple ether]

😴😴😴😴😴😴😴

[wanton hollow]

skills u can use on hero? i thnk u can summon it on heroes valor buildng

[bright matrix]

you can put your doubts in #☕general-chat and they will answer you there, this channel is for bugs

[fiery glen]

I have the same problem and texted to service game to fix that bug

[south umbra]

Igg 1542483986
Id 1117244
Bug:
I can no longer appoint workers to task. Builder in village is stuck and language is kanji not english. Second village build is stuck timer at 99:99:99. Tried restarting, clearing cache. Building base is making game unplayable.
Device. SAMSUNG 21

[little rapids]

hey how about re-start the game? to see if there is any issues?

[south umbra]

I did, cleared cache

Forced stopped 5 times

[little rapids]

Noted with thanks the dev will have a look

[south umbra]

Also not getting the speed perks from gold builders anymore...

[limpid cosmos]

I have recorded and forwarded to our team for further checking.

I will submit this bug to our team for further checking.

[limpid cosmos]

Got it.

[limpid cosmos]

Our team already knew this bug, and our dev team will fix it as soon as possible.

The "army invisible" Bug, the team already knew it, and our dev team will fix it as soon as possible. Thanks for your patience and understand.🤝

[kind surge]

Ty❤️

[fallen glen]

maybe next maintainance they will fix this, try ask more compensation reward

[raw sedge]

Im facing bugs during law of jungle event on My iphone Kindly fix it id 679432

[little rapids]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[hollow silo]

@little rapids After updating the iOS version to 16.4.1 and reinstalling the game, there were no changes. The bug is still present. I bring to the attention of this😅

[little rapids]

noted can you record a short video?

cheers

lol

[hollow silo]

Discord makes me subscribe to turbo mode 🥲

[little rapids]

a short youtube video link would be preferred

lol

[south warren]

Hola a todos gente

[little rapids]

noted the dev is fully awared of this issue will fix it asap

i double checked with the team, the dev appreciated your kind help

[hollow silo]

[little rapids]

[royal finch]

Hey, I ve got a problem with texture probably, impossible to see any character in jungle law mode… so I can’t play this mode unfortunately

[little rapids]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[fallen glen]

u have switch your village? that maybe where the bug happens

[dreamy hollow]

I like this game. Bit missing troops on iPhones issue makes game unplayable. I assume such issues can be considered as production p1 incident and there is no reaction for a long period. Maybe start bombard rating in appstore to speed up reaction. Money from my credit card transferred immediately.

[limpid cosmos]

Please accept our apologies for the any inconvenience it may cuased, the missing troops bug already bacame the highest priority issue for dev team to fix from days before. They are trying their best on it.🥹

[lime wolf]

J’ai déjà fait un ticket mais le problème dure depuis le début du jeu… impossible de voir mes troupes comme celle de l’ennemi a l’extérieur de la base. Ce qui est très handicapant 😤

[little rapids]

https://tenor.com/view/bro-vikings-hug-ragnar-embrace-gif-7674709

[little rapids]

hello can you list your issue here

[little rapids]

Lorsque vous mentionnez un bogue dans ce canal, assurez-vous d'être aussi détaillé que possible et utilisez le format suivant :
ID-IGG :
ID de personnage :
Problème de bogue :
Modèle d'appareil:
Capture d'écran:

[limpid cosmos]

Please relogin your account and check again, it should be fixed.

[unkempt junco]

I can't remove the bookmark on my village, the leader tribe star, im stuck with it , please fix it

[lime wolf]

ID-IGG : 1539374189
ID de personnage : 701032
Problème de bogue : Mes troupes comme celles des autres joueurs sont invisibles à l'extérieure de mon village
Modèle d'appareil: Iphone 13 Pro
Capture d'écran:

@little rapids

[little rapids]

noted check the #📰game-news the dev is working on this issue now

[unkempt junco]

ID-IGG 1461503771
ID: 164594
I can't remove my tribe leader bookmark , star on my village. Im stuck with it

@little rapids

[cold kite]

Is there a reason why troops are not fully loaded?

Is it a bug or is it intentional?

[little rapids]

your device model ?

[unkempt junco]

Samsung galaxy A13

[little rapids]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[little rapids]

we have already send your inquiry to the team cheers

[unkempt junco]

Thanks will do so

[mellow dirge]

IGG ID: 1538445417
Character ID: LittleSugar
Server: K8
Device model: Samsung galaxy s10 / android

Bug : game time out of sync with local time (does not account for BST) and events are out of sync with UTC after hitting SET - for example setting an event for the tribe, the local time is out by 1 hour (i'm assuming this is a GMT/BST issue) but when the event time is set, it also adjusts UTC by another hour....
Quite confusing to try work out.

[night moat]

Has anyone encountered the same problem? When capturing the altar, my squad got stuck in textures and now I can't move them or move them around

[devout stratus]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

Thx for your help🥳

[winged berry]

IGG ID: 764458
Character ID: Enkhash
Bug issue: Workers page is bugged and gets frozen once clicked, can’t use my second builder, can’t assign workers or ascend them or recruit new workers
Device model: iPad Pro
Screenshot: Attached

[fallen glen]

I got the same problem, finish village build queue before logout will fix

[little rapids]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

thanks mate

[proud jewel]

Is it possible to build flag without fort ?

[gaunt umbra]

No. Tribe flags cannot be built without Main Fort
Also any quries on game should be asked in #☕general-chat
This channel is only for bug reports :))

[rose charm]

@here If you discover any new buildings (excluding shrines) during village construction, please do not build them as they may cause abnormalities. We will fix this issue during next week's maintenance. If you guys have this problem, kindly submit the ticket for resolving. Thank you.

To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[plush night]

Does anyone else experience when they type to long of sentences that the game crashes and must be reloaded?

[south umbra]

@limpid cosmos thank you!

[hollow silo]

Guys, you did it! Thank you so much for the incredibly fast response! You are the best!

[rose valve]

Unable to summon Valkyrie. Says it's on cooldown as soon as it started

[hollow silo]

I've lost the law of the jungle event

[high ingot]

Did you tried restarting the app. Otherwise you know the drill haha use the form 😉

[empty spire]

O evento lei da selva não está aparecendo

[modern sparrow]

I lost law of the jungle event too after last patch

[hollow silo]

IGG : 1547675753
ID: 1772024
Bug: The Law of the jungle event has disappeared.
Device: iPhone 11 iOS 16.4.1

[hollow silo]

Problems began to appear not only for me☹️

[peak bough]

Law of the jungle event doesn't show up anymore for me

[kind surge]

Yeahhh, guys ty .. bug is fixed

[stoic hound]

After the hotfix, the viking reign event leaderboard dissapeared, and also the Law of the jungle event

[raw vault]

IGG ID: 1483545564
Character ID: 694741
Bug issue: The viking rise event rewards is acting up and the codes may be broken since the basic rewards have been switched to lumber token
Device model: Samsung Galaxy A53

[somber egret]

They are checking the issue about the Viking reign event.

[bright matrix]

IGG ID: 1514743586
Character ID: 694396
Bug issue: The event Law of the jungle doesn't show up anymore
Device model: Oneplus 10T (Android)

[somber egret]

Me too, I have asked the customer service, they told me they are dealing with it.

[somber egret]

It seems the event Law of the jungle works now, I can enter the event.

[bright matrix]

Yes, solved, just restart the game

[somber egret]

cool~

[sturdy fable]

I am unable to access my forge. Haven't been able to use it since I unlocked it. Is this a bug or am I missing something?

[high ingot]

You cant upgrade it ? Have you tried restarting the game? Clear cache?

[sturdy fable]

Yes I have, I cant do anything with it. It just gives me that anytime I try to interact with it

I actually restart and clear cache regularly cuz the game keeps crashing in these newer kingdlms

[high ingot]

That's weird. You can report it as a bug.

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[raw vault]

I know they said to report it if it occurs

[sturdy fable]

Right sorry, I actually didn't mean to put it here, was just asking in general. Thanks

[rose charm]

Well noted friend. We can dismiss a farmer first to ensure the game can continue normally. And we will fix it next update.

[sturdy fable]

Thank you, i also submitted an in game ticket for it

[modern sparrow]

Yokmu türk olan

[devout stratus]

Not me

[patent ermine]

@modern sparrow#🌏select-languages turkish

[primal obsidian]

Hello. I set my tribe to “applications only”. Yet people still join without me accepting. It’s really annoying and don’t know what is wrong. Help?

[high ingot]

Maybe another r4 is accepting them?

[primal obsidian]

Nope they’re offline

[high ingot]

Which server are you?

[primal obsidian]

23 I think

But I’ve been on the game for a couple hours, I tried restarting it now and will see what happens

[high ingot]

Ok let me know 🙏

[sweet skiff]

apparently this is not translated into english or am i the only one having this problem?

[neat spindle]

Hello.. I've lost 25k troops after battle & victory of Beast. I don't know why ?

[earnest marsh]

How do we clean cache on IOS ?

[raw vault]

Report it with this format

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[quick vortex]

That's fvcked up. First day of Viking's reign and someone from my tribe can't purchase anything.

It's the last time we can get something from research and construction and the game won't let some of us buy anything. That's really fvcked up

[high ingot]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[modern sparrow]

hello , I just bought 1.5M of food for 4,600 diamonds and it still has not arrived in my inventory , I have proof

[loud matrix]

Hmm. Did anybody experience a chat missing bug again? Ive experiencing it now in s6.

[tame umbra]

You might try to clear cache and restart the game app on your device

[loud matrix]

Ok tnx

[unborn sandal]

Theres this one bug when i try to quote someones text it quotes another one instead of the one im selecting then i have to reselect it to get the right text

[tame umbra]

If you wish to file a bug report, please use these following formats:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[kind surge]

interesting bug.. how to close😂 onlyy buyyy😄

[unborn sandal]

Thats your only option💀

[unkempt junco]

ID-IGG 1461503771
ID: 164594
Model: Samsung galaxy A13
I can't remove my tribe leader bookmark , star on my village. Im stuck with it, even after the maintenance today it still there , i opened the option to remove it, it's not working. Please fix it

[sour token]

It's not a bug, tribe leaders has that permanent mark ⭐. 😊

[sour token]

Try refresh the game, and check your inventory 😊

[unkempt junco]

In the beginning i can take it down, now i have it lol, its frustrating i can't remove it lol

[sour token]

Everyone on your tribe can see it. They can easily see who, the tribe leader 😊

[unkempt junco]

Lol , yes , i even try to relocate, maybe it helps, i was wrong 😆

[sour token]

Try to refresh the game, and try to test if that same scenario happens, thank you 😊

[unkempt junco]

I did refresh its not working, i send a video lol

[modern sparrow]

id:1022034
Player: André Vaz
In the finished power event yesterday, I had far exceeded the 500m of power required but even so I did not have access to the items, they remained blocked. In the battles for the Altar, the game simply crashed and I had several other players to restart the cell phone to be able to play again. Unfortunate. The game's proposal is incredible, but the effort to meet goals and still not have access to rewards was discouraging. This makes me rethink investing in the account. can you tell me why these things?

[neat trail]

Wait....I hear mouse clicking. Are you playing in PC? I didn't know this was also available on PC.

[unkempt junco]

My husband is playing on a emulator, im playing on my phone

[neat trail]

Ooooh did he use BlueStacks?

[unkempt junco]

No LD player

[neat trail]

Ok. Idk what that is.

[unkempt junco]

Just download LD player, its better than BlueStacks

[cursive idol]

Village is bugged, can't click anywhere, can't change change/assign workers. Can't upgrade village, can't change the production. Support doesn't answer. Does anyone know how to fix it? IGG ID: 1539414988 Character ID: 707255 Bug issue: Village bugged, loss of rewards Device: Samsung FE S21 android / emulator pc, bugged on all devices

[vale oak]

Hello, have you tried to restart the game?

[cursive idol]

Funny, it's already 30+ hours bugged. Restart, reinstall, change device, nothing works.

[gaunt umbra]

is this the first report in bug channel?
Or has it been reported already?

[cursive idol]

I reported it to the support channel ingame, no anwser, so I tried here for the first time.

[gaunt umbra]

Good work..
Devs will look into it as soon as possible.
Rest assured they will tag ur message when it is fixed :))

[cursive idol]

Yes but the profit I could get in this time is just gone, the longer I wait the more disappears

[gaunt umbra]

Sorry for the inconvenience.
Devs will look into it for a fix 🤞

[cursive idol]

I hope, would be great if they can fix it

[gaunt umbra]

They will mate. :))

[lusty lotus]

Odyessy hasn't unlocked for level 1 divine realm for the tribe I am even though we have several level 1 altars
IGG: 1494184697
ID: 281571

[glacial parcel]

This buff us meant to be the shield, 25% patrol boost...but for some reason it says trade boost. I've even wasted two trying it again.

[tight onyx]

Hello

[supple ether]

Cannot teleport my village to get nearer to the chief??

[vale oak]

Are you using territory relocator?

[supple ether]

Yes sir

[bright matrix]

Can you pass a screenshoot?

[supple ether]

Of what??

[bright matrix]

With this relocator, you should be able to move into your tribe's territory (the fort has to be built)

[supple ether]

So I need to build a fort first?

[bright matrix]

Yes, you need the tribe to have a fort built

[supple ether]

Ahh 👌 ok thank you 🙏

[bright matrix]

For more questions, ask them at #☕general-chat this section is for bug issues

[supple ether]

Roger that 🫡

[radiant tree]

Hello

Punjabi hega koi ethe

[vale oak]

The patrol boost increases worker's patrol efficiency within your city territory by 25% lasts 8 hours

[night moat]

Hello. I had such an interesting bug that happened yesterday. The second builder in the village became inactive. His name has changed to hieroglyphics. The second building I can not start, although I have a level 7 prosperity. Replace it I can not, replacement buttons are not active. Replace any other worker I also because of this I can not. For the second day I can not build two buildings at the same time.
IGG ID: 1539784901
ID: 774509
iOS

[cursive idol]

bro, haha i have literally the same

scroll up, some say the devs will try to fix it

[night moat]

Thanks

[versed gyro]

Hi, i have a very little problem with thé larger of thé game since thé Last update... (We Can see thé left onglet outside thé screen (a few outside)... Any Idea how to replace that?

[glacial parcel]

@vale oak yes, I know, so why is it giving me a 25% trade boost which is whole different buff. Do you actually know what you are commenting on before you comment?

[raw vault]

Guys when reporting a bug please use this format

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[glad summit]

Hello. I got your point. May you please use this format when submitting bug concerns on this channel.

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

Or if you are in-game, you may submit a ticket by going to Avatar > Settings > Help > Submit Issues or may report it thru our Live Chat

[glad summit]

Hi buddy. Couldn't see what you are referring to. May you please provide clearer screenshots or video for checking?

[woeful gorge]

Game bugged out after law of the jungle. Just stuck like this

IGG ID: 559509
Character ID: dưa hấu
Bug issue: game bugged after finishing law of the jungle
Device model: Samsung Galaxy S21

[full hemlock]

Helgar hero missing from my list

[bright matrix]

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[full hemlock]

IGG ID: 1450077612
Character ID: 53790
Bug issue: Helgar hero missing
Device model: Samsung s21
Screenshot: try uploud SS but chat delete them

[maiden trellis]

Hi. I paid for monthly subscription, but now i cant use the special avatar frame? I was using it, now its locked?

[high ingot]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[azure pollen]

IGG ID: 1550621046
Character ID: 2154769
Bug issue: uncorrected text
Device model: iPhone 13 pro
Screenshot:

[maiden trellis]

Galaxy tab s6 lite

It keeps telling me to subscribe but I'm already subscribed?

[little rapids]

hi there

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

or can you make a short video as to this issue?

[limpid cosmos]

If your tribe occupied the Realm before the updation, then your tribe need to occupy again after the updation, that will be counted.

[limpid cosmos]

Our team already knew this bug, and our dev team will fix it as soon as possible.

[wooden yew]

My troops and heros are missing server 27 in game name mafiadick

[lusty lotus]

There are no more realms to occupy. I sent troops to it just now and it still hasn't updated

[wooden yew]

1549384333 , ign : mafiadick, troops and heros have vanished

[limpid cosmos]

I have followed up your information to our team for further investigation.

[lusty lotus]

It is the same for the level 2 altars we have taken as well. The level 3 has registered though

[tame umbra]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, #🎭bugs-discussion , be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[rose charm]

@hereWe have received reports from some players that heroes and troops are not being displayed when sent on expeditions in server 27. We are currently investigating this issue and will fix it as soon as possible. Thank you for your feedback.

[granite vine]

Give us compensation chests with 100k gems

[quiet stag]

server 27 jesus teh game just came out

[tranquil hound]

Hey I have a question. So I've tried sending troops to take over grimms village buy each time I start my attack my troops just disappear. I've literally lost close to 5k troops because this keeps happening. They don't even march there. They just vanish after I initiate the attack. Somebody please help me.

I can't even send any more attack groups because I have no more hero's to send. I'm so confused, somebody please help me

[limpid cosmos]

Server 27 ?

[tranquil hound]

I'm not sure. How do I check?

[hard idol]

top of map

[tranquil hound]

I'm on chapter 9

Okay 1 sec

?

Oh wait

It just randomly fixed itself

[hard idol]

world map, not village

[limpid cosmos]

Aha, that's great~

[tranquil hound]

Actually I spoke too soon

They won't attack. They're just stuck right there

Wth lmao

Thank youuuuu.

Doing it as we speak

I'm gonna restart my phone too

[limpid cosmos]

Please restart the game and check again. By the way, if you wanna check your server, you could click Avatar - Settings - Manage Characters, as the following:

[tranquil hound]

Pin this

[rose charm]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[tranquil hound]

IGG ID: 1555684026
Character ID:L1ama3xe
Bug issue: troops won't attack grimms village, I have more than enough troops to the point where it says certain victory but everytime I close the game and reopen it up and send them they get in front of the village and then just stand there.
Device model: Samsung A71 (idk if this is what you meant)
Server: I can't find it, I don't think I'm far enough into the game yet. On mission 9 and still don't have access to any online stuff.
Game version: 1.4.9

They randomly decided to work towards the end of the video. Not sure what's up tho.

[limpid cosmos]

Got it.

[shut badge]

IGG ID: 2465985
Character ID: Parzavak
Bug issue: I sent my troops (1st march) to attack a boar... they never arrived... and impossible to send them elsewhere. It just disappeared...
Device model: iPhone 11
Server: 27
Game version: 1.4.10

[limpid cosmos]

#🎭bugs-discussion message

[tranquil hound]

Lowkey I think my bug was just me having horrible wifi

[limpid cosmos]

Try 4G will be better or the same?

[tranquil hound]

Wdym 4G?

[limpid cosmos]

I means Cellular Data, 4G network.

[tranquil hound]

Ohhhh lol, I don't have any cell service. Been without it for almost a year.

[shut badge]

O thank tou

[limpid cosmos]

Always my pleasure~

[limpid cosmos]

Fine, but anyway, I have followed up your information to our team for further investigation. I hope you will be able to pass the "chapter 9" when the wifi signal get better.

[long cradle]

hello everyone, my troops and heroes who were in my squad have completely disappeared, will they come back or not?

[limpid cosmos]

#🎭bugs-discussion message

[long cradle]

Ok, thanks, I hadn't seen the message 😅

[willow hatch]

My troops along my top 2 heroes are all disappeared, and customer service told me need 1-3 days to resolve and i just break my newbie protection, i'm new player and just started to spend some money and play now this happened, can this be recovered? It is not acceptable to wait 1-3 days for solution

[shut badge]

I have another problem on server 27... impossible to kill the boar...

[limpid cosmos]

Got it.

[undone dirge]

Привет

Привет

Привет

[mystic nimbus]

IGG ID: 2445220
Character ID: Kloog
Bug issue: troops are stuck. I’m doing the chapter quest things, trying to attack a fort, but the troops are stuck there and won’t attack. They can’t be recalled either.
Device model: iPhone SE2
Server:27
Game version: the latest one

[tawdry oxide]

Still progress guys

[limpid cosmos]

#🎭bugs-discussion message

[mystic nimbus]

no theyre being displayed

its just that theyre stuck

and cant be moved by any means

and wont attack the target

[limpid cosmos]

Got it, I already followed up your information to our team for further investigation.

[mystic nimbus]

i relogged and could move the troops again

but they still cant attack the fort

[limpid cosmos]

👌

[polar quarry]

My troops and my to strongest heroes are gone.

2459684 OverEasy

[little rapids]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[polar quarry]

And that keeps people from submitting. It’s simply to much work and not at all intuitive

[little rapids]

sorry about that we need this format cheers

[little rapids]

dev needs every details in the format to relcate the issue and bug

[hardy bison]

Server 27 is acting up like crazy I keep making my hero's and the people with them go attack somebody and they just sit there

[little rapids]

hi there this is the bug only channel

[little rapids]

#☕general-chat

[round fog]

hello, i have a question about the kill points

i am in a tribe and on the tribe leaderboard no one has kill points, neither me. If I press on my profile it says i have 50k kill points, is it a bug or the tribe kill points mean something else?

[hardy bison]

Is this not a bug 🤨

[fickle prairie]

Hello

[little rapids]

Try to drag the troops out of the monster's feet (within the collision volume of the circle) and then launch an attack

[ruby kettle]

@rose charm

[vernal cobalt]

Hello when you want upgrade troop to higest tier there is bug with time . Is thaat set to maximum or is a bug . I explain better. If you upgrade 200 troop you meed 1h if you want upgrade 2 troop it take 1h aswelll

[bright matrix]

It is not a bug, it marks the maximum time of the ability that you can recruit at a time, but then, when you hit recruit, the percentage is reduced to the total amount. Quick example, if for 500 troops it takes 5 hours, and you put 100 troops, if you pay attention, when you update, it is reduced to 1h (one fifth)

[vernal cobalt]

Still a visual bug cause cant be seen the correct time

[bright matrix]

Well, looking at it from that perspective, possibly it is a visual bug 😐

[hushed osprey]

Where did my leader disappear to, along with all the troops? Sent in the attack and he was gone. There is no report on the battle, the troops and the commander did not return. Where to find them now?

[raw vault]

IGG ID: 1483545564
Character ID: 694741
Bug issue: In the Vikings' Rise event on the overall ranking my points from stage 1; 2; 3 doesn't up correctly since on overall I have with a little more points than on 1st day regarding the fact that on 3rd day I have 1m points
Device model: Samsung Galaxy A53
Server: 10
Game version: 1.4.9
Screenshot:

Please use this format when reporting bugs: just copy paste and modify

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[lost mountain]

Non trovo le truppe, come faccio a ritrovarle?

[devout stratus]

Please use this format when reporting bugs: just copy paste and modify
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[raw vault]

@ruby kettle don't ping Viking Rise please

[hexed briar]

IGG ID: 1556372437
Character ID: 2510506
Bug issue: Troops get removed and heroes couldnt be used
Device model: One Plus 7
Server: 27
Game version: 1.4.9
Screenshot:

I have spend 600€ and i couldnt play properly

[gaunt umbra]

You can switch out heroes mate😅

That blue arrow ...

[hexed briar]

It was impossible

My troops and heroes come back

The problem is resolve

But now the other problem is the AI of troops and lags in game

[gaunt umbra]

Latest server?

[hexed briar]

27

[gaunt umbra]

Yeah newer server undergo a maintenace after a day or so that gets rid of lags

[hexed briar]

Yeah thats annoying i have buy so much packs for nothing

[gaunt umbra]

It gets fixed...You get an optimization update ...All newer server go through it coz of the influxx of players

[hexed briar]

Ok

[hexed briar]

When the update gonne be released ?

[gaunt umbra]

:)) have fun and any doubts regarding the game in #☕general-chat ...we'll try and help you with it

[gaunt umbra]

Optimization updates happen progressively....You will be notified if there is any
There was a few issues with S27 ...The devs were looking into it dont worry

[open phoenix]

IGG ID: 1556190300
Character ID: 2497814
Bug issue: My troops not attack and not comeback
Device model: IOS
Server: 27
Game version: 1.4.10
Screenshot:

[jovial pier]

IGG ID: 1543830944
Character ID:1235279
Bug issue: says I've reached max number of beasts summoned and I'm at 3/5
Device model:
Server: 15
Game version: 1.4.9
Screenshot:

[modern sparrow]

I’ve got the same problem.

[open phoenix]

Me too

[maiden trellis]

I have provided all the information requested is somebody going to help me with this?

[sour token]

Have you try to restart the game?😊

[maiden trellis]

Yes

Checked again I still can't access the flower Avatar frame and I cannot access the extra gift from the voyage part and I don't have the extra turn for the beast

It's like I don't have the subscription but I paid for it through the Play store and I had access to all of that and now it's gone

And even when I try and click on the paid part to see if for some reason it thought I didn't have the subscription it says I have it already

[meager bane]

After latest update the troops freeze in the village and cant come back

[hardy bison]

IGG ID: 1556214049
Character ID: 2499437
Bug issue: Troops get removed and heroes couldnt be used
Device model: iPhone 13 mini
Server: 27
Game version: 1.4.10
Screenshot:

[abstract tangle]

IGG ID: 1457518704
Character ID: 151314
Bug issue: Purple titles can't issue Tycoon Title; already reported through help in-game, which they said it is fixed when it's not.

Device model: VIVO V27
Server: 2
Vesion: 1.4.9
Screenshot:

[wooden yew]

1549384333, troops won't attack or return to my city they are no longer missing

[midnight aurora]

Oi bom dia, com quem posso falar de ADM aqui ?

[modern sparrow]

Yeah noticed that too, You can see other tribes kill point but not yours

Few bugs:

1. Some notifications from the game do not open the game when pressed. The only working ones are the ones that have "Viking Rose" for the header.
2. In tribe gifts only the Common section has a "Collect all" button, others do not.
3. Chats (direct messages) often lose their history. And show your own messages as new messages (with red mark)

[tepid jewel]

I can't tag anyone in my Kingdom chat (K 13) I said it in chat and another person said he as well had the same issue tho I see other people tagging so it may be a user error idrk.
can you check it out?

[sharp elbow]

I have lost the troops and heroes, I sent them across the map and they have disappeared.

[maiden trellis]

This has been fixed well I think there was probably nothing wrong with it there was something I didn't understand customer service was able to help me

[wooden yew]

It was fixed now it's doing it again

My troops just vanished again

[modern sparrow]

Just a request, please remove or make an option at flashing lights or thunder lightning effect at the game? Some of players had issues about it. Can't play at their best. (personal health issues : had epilepsy) that thing makes a trigger effect on the player. Please?

[bright matrix]

#📝submit-suggestions

[terse vapor]

Can we please add option to post a picture along with a suggestion?

[potent drift]

#📝submit-suggestions

[terse vapor]

Already did but I suspect the suggestion page is way over flooded though lol

[rotund inlet]

Щ7

[glad summit]

No worries, all submitted suggestions there are thoroughly being checked by VR Team.

[sinful locust]

how do delete a marker

[limpid cosmos]

Got it.

We have received reports from some players that heroes and troops are not being displayed when sent on expeditions in server 27. We are currently investigating this issue and will fix it as soon as possible. Thank you for your feedback.

[devout stratus]

sup guys

[raw sierra]

IGG ID: 1539567166
Character ID:2654532
Bug issue: can’t access tribe chat
Device model: 11
Server:29
Game version: latest
Screenshot:

[frosty furnace]

IGG ID: 1539306082
Character ID: 689433
Bug issue: My conquest quests for beasts has suddenly significantly increased in difficulty. A 3* requires 225,000 T3 troops. Where as a fellow tribes member for a 4* beast only requires 97,500 T2 troops. Mine used to be those ladder too. Please fix!
Device Model: iPhone 12
Server: kingdom 10
Game version: latest
Screenshot:

[tulip rock]

IGG ID: 155185114
Character ID:2244648
Bug issue: can’t access tribe chat
Device model: iphone 13 pro
Server:25
Game version: latest

[untold fog]

IGG ID: 1557098545
Character ID: 2588996
Bug issue: can’t join or find friends in server 11 even though I’m in server 11.
Device model: iphone 15
Server:11
Game version: latest

Screenshot:

[frosty furnace]

You need your scouts to fly and dispel fog

[raw vault]

Thanks again Holland 🥰. I like doing business with you 😅😅

[untold fog]

Will try that ty!

[modern sparrow]

Hi there! There is a village called Gerlief. When I try to upgrade the village hall on lvl1 the game say the time will be 99:99:99. (Can't upgrade with gems) Do you have any idea?

[limpid cosmos]

Please relogin your account and check again.

[limpid cosmos]

[modern sparrow]

I tried. Nothing happened

[limpid cosmos]

Please leave your info, I will submit to our team for checking:
IGG ID:
Character ID:
Server:
Device model:

[raw vault]

[dire inlet]

Españoles que quieran unirse al clan: TheKillerGhosts con un poder de 8.786.327, necesitamos gente activa y participativa en las batallas, se les agregará en un grupo de WhatsApp anímense, les esperamos!

[modern sparrow]

IGG: 1547226962
CID: 1691243
Server: 19
Device: Samsung Galaxy A12

[limpid cosmos]

Got it.

[modern sparrow]

Thank you

Hey, i got some bug when i want to recycle stone
Id: 1164322
Igg id: 1543116505
Server: 14
Device: realme narzo 50A

[little rapids]

hello the dev is working on it , you can redeem till tomorrow dont worry

[modern sparrow]

Alright thanks

[little rapids]

np cheers mate have a nice day

[light iris]

I got some bug, that's key still in there even I press that

Id : 1316582
IGG Id : 1544482724

Server : 15
Device : vivo z1 pro

[limpid cosmos]

Got it. I have recorded and forwarded to our team for further checking.

[light iris]

Thank you for your help

[surreal fractal]

the portuguese translation of this part leaves out some important information

[high ingot]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[high ingot]

Profil -> Settings-> account

[bright matrix]

@open chasm Try to write all that in a single message and with the format that Karg told you, this way, the devs will be able to see it better

[zinc vapor]

Hello, I lost my account when I changed my phone. Can you help me?

[bright matrix]

Did you have the account linked to google, apple, facebook or IGG Account?

[zinc vapor]

Google must be connected

now with an iPhone, before with Android

[bright matrix]

When running the game, does it allow you to enter your google account data?

Then look in Setting-> Manage Character and see if it appears there

[zinc vapor]

doesn't work out,I start over

[bright matrix]

Setting -> Account -> Switch Account and use your account google

[zinc vapor]

it doesn't work

[bright matrix]

So possibly even if you used an android device, with google installed, you would not have the account linked, if not the account data was simply stored on the mobile device. Link the account now so that the same thing does not happen to you

[open chasm]

IGG ID: 1501116248
Character ID: 344875
Server: K5
Bug: Chat quotes wrong message when replying.
Devices: Oppo X5 Pro (android phone) Lenovo P12 Pro (android tablet)

Additional info and screenshots:
Screenshot 1 shows the comment I was replying to (posted at 05:41 UTC, 24/April/2023)
Screenshot 2 shows my replies, with the wrong comment quoted.
My replies were posted at 12:31 UTC and 12:34 UTC
The quoted text was posted at 12:09 UTC and 12:34 UTC

[sonic burrow]

Anyone having issues getting thorns for the walls? I haven't got any in a few days now

[frosty furnace]

Still waiting on a reply 🙂

@limpid cosmos @bright matrix

[night moat]

The same problem bro. Tomorrow it will be like 5 days. I wrote here and to support. Waiting for an answer.

[modern sparrow]

Thanks for your reply brother. I asked them and first time they told me to check my internet connection, try to switch between 3g-4g, check my WiFi etc and reinstall the game. I did everything many times and nothing changed. After all i got an e-mail about this. The guy told me they wil make a deep research and try to fix it.

[night moat]

Well, let's wait for a positive solution.
I scrolled through this discussion and saw that there are several other people with the same problem. Hopefully it will be resolved soon. Peace 🤙🏼

[limber jolt]

Whats the story with guardian for beast lair ? We had 11 or so players hitting via multiple marches and every single one of us got sent home. We had it down to 8% but it heeled to full health. Wtf is that all about not everyone spends on this game so what is the deal. Why is their a time limit on hitting this guardian of the beast lair tier 3. 800k

[long cradle]

hi everyone, is it possible to cancel the construction of a tower?

[bright matrix]

nope

[raw vault]

Please don't ping any staff unless given permission by them

[long cradle]

Ok, thanks

[bright matrix]

Wait for it to be built, and then you can demolish it, for more questions, use #☕general-chat

[raw vault]

Go here #☕general-chat to discuss

[severe scroll]

How do newly created kingdoms have tribes with 100M power ? It is difficult you want to play and can not even dispute things because there are people too strong, this makes the game 100% P2Win spoiling the experience of many players who can not afford to spend, or they spend a lot of money or they use cheats, I just discouraged this game, I found it all too unbalanced for free players.

It totally ruined my experience, even though I could do the same, paste money and get strong, but I still find it unbalanced for those who play in free mode without being able to spend, it becomes all too easy ... think about it

[frosty furnace]

Sorry!

[versed gyro]

At thé start of server there is many player who make P2W but After a few time they can't devellop thanks that and thé F2P take back a des the différence of might

[severe scroll]

How soon will it resume? Because even those who are strong get stronger, leaving the kingdom even more unbalanced when it comes to tribes, consequently discouraging to play. I understand the part of the game to have your profit and everything else, but it ends up affecting the gaming experience, I could put rivers of money and have fun but I like games that have a competitive and is balanced and that money does not influence these situations

[versed gyro]

Top many Time honnestly if you don't want to play a game for more 1 Month... Until you cet T3 or T4 Unit, the différence of power will exist After it's become more a play or Alliance...

[bright matrix]

Use #☕general-chat for this things please

[limpid cosmos]

Got it.

[limpid cosmos]

The team still checking on it, please be rest asure that I will reply you here once I get the result from them.

[plush night]

My phone crashes so much due to chat bugs, as an Tribe leader I am sending messages and mails all day long. But there has not been a day the game hasn't froze and crashed less then 20 times for me

[limpid cosmos]

Hi, buddy, please be informed that your tribes member may have better equipment so that fewer troops are needed when facing monsters even higher levels. And the the difficulty of monsters will increase as your conquest level increases. It's important to improve your equipment to face these challenges more effectively.

[frosty furnace]

Oh so my conquest level effects how strong the monsters are? But the rewards don’t seem to stack as well…

[limpid cosmos]

Yes, the monsters will become stronger as your conquest level increasing. About the rewards, our team will continue to optimize and improve in the future.

[glass flicker]

If you bought max workers from camp it is certainly. You have to dismiss workers to "use" the keys.

[light iris]

I got it men, thanks

[glass flicker]

your welcome:)

[meager bane]

Hi all. I have a problem. There is a quest where you need to fix the first harbor but to get to it you need to kill monsters. And my squad just stand near monsters doing nothing after attack order. ID:2491017 IGG:1556099913

[little rapids]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[rose charm]

We are currently investigating this issue and striving to fix it as soon as possible. In the meantime, you can try attacking a few more times.

[little rapids]

HEYYYY,you can try to drag the troops out of the monster's feet (within the collision volume of the circle) and then launch an attack again !

[tall kindle]

IGG ID:
Character ID: 1634105
Bug issue: Chapter 29 quest bug. Can't finish the quest
Device model: Android
Screenshot: Don't have

IGG ID:
Character ID: 1634105
Bug issue: Chapter 29 quest bug. Can't finish the quest
Device model: Android
Screenshot: Don't have

SOLVED

[shadow goblet]

Chat still got bug.. sometime crash game when chatting

[high ingot]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[bronze spoke]

Anyone else getting booted to login screen while fighting ships?

[brave shuttle]

Hello

[hot quail]

سلام دوستان،کلن ایرانی برای این بازی تشکیل شده؟

[devout stratus]

ello

[little rapids]

hello can you move to #☕general-chat

[little rapids]

hello if you are not talking about your bug or issue, can you kindly move to #☕general-chat cheers

[karmic heron]

hello i have a problem

i wanna buy yvette pack but its saying previous commission incomplete

what do i have to do

[little rapids]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[little rapids]

a screenshot will be helpful mate

[fair herald]

Anyone else cant cap 3rd village? Security village or wtv. Its clear but wont cap it

[halcyon ocean]

having ships landing on face at 2am did great job scaring me

[little rapids]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[halcyon ocean]

the video is self explanatory i guess

[little rapids]

yes, we have already send out your video to the team and your device model would be helpful too cheers

[halcyon ocean]

IGG ID: 1558967989
Character ID:2568241
Bug issue:landing ships😂
Device model: IOS16.1
Screenshot:

i8+

[little rapids]

character ID is just below your name:)

[halcyon ocean]

لعيونك did it else im too lazy to look up the time

[little rapids]

np thanks

our team is already checking this issue thanks for the feedback @halcyon ocean

[halcyon ocean]

anything the to make the game better

[little rapids]

[fair herald]

IGG ID:
Character ID:3057569
Bug issue: Cant capture 3rd village (security village). My troops stay outside the village
Device model: IOS
Screenshot:

[fallen thunder]

Hi I'd like to submit a bug look at the purple rocks they are expensive as hell if you look at how much you got versus the price tag

[bright matrix]

#📝submit-suggestions

[fallen thunder]

Please reward me for that lmao joke

[gaunt umbra]

stone is priced that way.
Itz not a bug.😅

[fallen thunder]

Well I guess it wasn't intended at all

So I kind of discovered something happening wrong

[fair herald]

Like i said, cant capture it no matter what. Already killed the troops

[abstract spade]

In alliance tribe members my might showed 39k but in reality it's 46k please fix it.
Thanks

[high ingot]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[gaunt umbra]

If u were checking on tribe member list it usually so happens that the might is actually not updating real time
There is a 5-10min delay in the update of might.
It will auto update eventually 👀👍

[raw vault]

@limpid cosmos sorry for ping but is anything I can do to make Customer Support aware of the bug with points? They sent me this. And when I checked the end page of the of the event and the ranking list there is a 1m difference in points. I'm listing 2 screenshots below. And are there any news on your end about this?

[royal torrent]

Interesting

[modern sparrow]

too many in game crashes in S29

[raw vault]

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[royal torrent]

It fixed itself after a while

[rare otter]

I can't join the rest of my tribe through teleportation if I haven't dispelled the fog between my current location and their Tribe hive.

[high ingot]

Is this a question ?

[rare otter]

Oh yes. Sorry I was trying to get it out there before I had to get back to work. Is this a feature or a bug?

[thorn eagle]

Братва привет

[high ingot]

This has nothing to do with fog. Is your tribe built the fort yet?

[rare otter]

It's being built - but I also cannot use a direct teleport.

[high ingot]

With location tp you can't bypass the pier acess. But with tribe tp you can . Just need to wait for the fort to be built then you'll be able to tp 😉

[rare otter]

Gotcha. Thanks!

[buoyant pilot]

Why does my game freeze and crash when I use the in-game chat.... like if I have to type something and send multiple messages it just crashes

[glad summit]

I just checked but works fine on my end.

[little rapids]

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[little rapids]

chat issue has already been resolved , but can you make sure if re-log onto our game to see if your issue still be there

[wild kiln]

IGG ID : 1411028874
Character ID : 24778
Bug issue : Camp comission maximum errand bug
When I initiate additional comission errands to collect, after reaching 4 of errands on going, the error message pops up and say the maximum errand number has been reached.

My other character doesnt do this and the limit is only dependent on my max # of workers.

Device model : LD player
Server : 1
Game version : 1.4.2
Screenshot :

[little rapids]

eeeelllo we only allow 8 rss points/quest places to gather at one time, can you check up your workers?

The commission can only have 8 collection points at the same time

[wild kiln]

Oh um.... as you see it is only 7 for now

It appears like that even if I just sent 4 workers for gathering in Fief

[little rapids]

hellllo you have to find the old commission spot to clear it out , i bet you have one still standing there, thats why you reach out the limit

i highlight the rss point in our map you can find 8 commission spot

[wild kiln]

Will try it now 🙂

[little rapids]

if you dont find the old spot to clear out, it will stands over time, go go go

[wild kiln]

Thanks! I found the undone commissions that hovered around in my territory for ages and clearing them now

[little rapids]

np.anytime bro

[limpid cosmos]

Got it.

[limpid cosmos]

Got it, I will contact the team for checking.

[limpid cosmos]

The team will check about it, and I suggest that you could reinstall the game and login to check again, maybe it will be fixed after that.

[real lava]

About the law of the jungle event. My Perks are glitched! Very glitched

[little rapids]

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[limpid cosmos]

OK, I will contact our team to check it.

[raw vault]

Thanks ❤️❤️

[violet tree]

Ada yang dari indo?

mau ngajak join tribe

[high abyss]

Sehr gut danke

[halcyon bone]

Hm " </color> "

[untold dock]

Hej

[last sigil]

Dialogue windows out if screen when we use déviation fast ^^

[daring isle]

Recruitment to the clan [Silo] I take everyone with any experience of the game I play on server 23 my ID is 2076674 I will be glad to new members

[devout stratus]

You should post in #🗿tribe-recruitment

[devout stratus]

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[devout stratus]

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[timid solar]

Hi my flag tribe I think it's bugged

It didn't add 20 flags

This one too! The flag is done but the place is still not occupied and it's looks like it's still building

What is wrong with this?

[night moat]

Hi all. I was wondering if the developers will be compensated for bugs? For 6 days, my second builder in the village did not work. Today it just started working. I donated to the game for nothing and improved the level of prosperity? If other players who have not donated for these 6 days at the same level of development of buildings.

[modern sparrow]

Please fix The Bug That Occur in the Chat when I talk to someone and typing to him the game got stooped then turns to black screen and have my self out of the game without I doing it by myself so press it on the game again and start to type the same thing to send it it's annoying
Platform : Android

[devout stratus]

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[devout stratus]

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[modern sparrow]

Why I can not use taming area ?

[devout stratus]

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[gaunt umbra]

Not a feature yet

[winged briar]

IGG ID: 1510097750
Character ID: TÝR
Bug issue: no buildings appearing
Device model: galaxy S10+
Server: server 6 immortal blaze
Game version: 1.4.9
Screenshot:

[limpid cosmos]

I have recorded and forwarded to our team for further checking.

[winged briar]

Thank you, much appreciated

[limpid cosmos]

Always my pleasure~

[red wyvern]

anyone also experiencing this bug? Everytime my troops are done training it instantly trains again. It happened in my buildings before too

Please help what should I do?

[little rapids]

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[red wyvern]

._.

nvm but if anyone figures out how to solve it please tell me.

[little rapids]

ill report to this issue to dev

[red wyvern]

Thank you

[little rapids]

heeey can you check up if you choose the outdoor meeting?

[red wyvern]

I just checked yea its about training

[red wyvern]

maybe thats why

[little rapids]

if you turn it on , it will train your troops non-stop its not a bug

[edgy niche]

Добрый день, эксперимент показал, что несмотря на какие настройки выставить, уведомления приходят одинаковые: завершение тренировки/стройки/исследования, разведка/атака и начало групповой атаки племени. Прошу, по возможности, починить настройку уведомлений.

[devout stratus]

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[pliant condor]

Hi

Imanbeizaei

[craggy solstice]

When reporting a bug use this template
IGG ID: 1530983744
Character ID: 575486
Bug issue: divination shack wont get more runes, stuck on 4 runes and in level 16
Device model: Samsung galaxy s20 ultra
Server: 7
Game version: most recent
Screenshot:

[edgy niche]

When reporting a bug use this template
IGG ID: 2683794
Character ID: 2683794
Bug issue: Добрый день, эксперимент показал, что несмотря на какие настройки выставить, уведомления приходят одинаковые: завершение тренировки/стройки/исследования, разведка/атака и начало групповой атаки племени. Прошу, по возможности, починить настройку уведомлений.
Device model: iPhone2020
Server: K29
Game version: 1.4.13
Screenshot:

[night moat]

I wrote it all above in this discussion the first day I had this bug. Also now I have an open dialogue with the support in the game. I just wanted to hear the answer, is it possible compensation?

[devout stratus]

I believe the game customer service will solve your problem

[rose charm]

the problem is resolved. kindly restart the game for checking again.

[rose charm]

Regarding this issue, have you tried restarting the game to see if it resolves the problem? If not, you can try reinstalling the latest version of the game. Meanwhile, we are investigating the cause of this issue and will fix it as soon as possible.

[bright matrix]

#📝submit-suggestions

[teal bridge]

Done thanks

[violet tree]

How to move to another kingdom?

[winged briar]

Ive tried both methods and neither have worked

[vale oak]

Hello, it's currently not possible to migrate to other kingdoms (servers).

[bright matrix]

#❓valhalla-faq and doubts is #☕general-chat

[lusty lotus]

I have logged this in support in game as well and they are sending me in circles. I have reoccupied the level 1 and level 2 divine realms numerous times and sent support screen shots and when it doesn't work they tell me to do it again.

[hollow silo]

Does your screen rotate frontally? It is extremely inconvenient to play

[hollow silo]

😂

[exotic nebula]

Is there a fix for the keyboard issue coming soon?

[exotic nebula]

Howd you do that?!?

I meant get your view to vertical?

[hollow silo]

I have no idea. This happens sometimes

This is not a bug but a feature 😅

[bright matrix]

use #☕general-chat for those things

[placid island]

In the chat, when we try to reply to a chat. The selected chat is not quoted. It's always the older one. Is anyone facing such issue

[bright matrix]

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[placid island]

I quoted van wolf and it is showing old chat in my reply

[unique sand]

Hallo Leute ich bin noch ganz neu hier

[high ingot]

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[golden timber]

IGG ID: 1539966147
Character ID: TwiztedDream
Device model: Moto Ace 5G Kiev version
Server: 23
Game version: 1.4.13
Bug issue: Attack Notifications
Erroneous notifications of impending attacks happening during clan mates setting rallies...
Also having attacks from clan mates while reinforcing flags.

[patent aurora]

IGG ID: 1484968616
Character ID: 686659
Device model: Samsung Galaxy S9+
Server: 10
Game version: Latest Version
Bug issue: Game Crashes too often
I have made a video about that

[solar perch]

IGG ID: 1536575224
Character ID: 637223
Bug issue: Fiery rage not working against enemy troops or the damage indicator is not showing up in law of jungle
Device model: Samsung M31
Server:Server 8 Bifrost
Game version: Latest version
Screenshot:nope

[vernal cobalt]

Actually las of jungle invisibility second is bugged. Also i noticed that 10seconds skill last much less. Maybe you confused with rounds

[nocturne frigate]

IGG ID: 1570379901
Character ID: 3226852
Device model: Samsung Galaxy S10
Server: K0034
Game Version: 1.4.13

Bug issue: downloaded the game with the arctic warrior link but didnt get the starting bonus, entered my code on the website but didnt get it

[modern sparrow]

the game crashes as soon as we are on wifi

[alpine totem]

i play on PC every time i open the chat and im chatting more than 1 minute the game crush and nothing move until i restart the game

[cold crane]

Hi, where can I get help? I bought a premium pack and get nothing although money was taken from my bank account.