🎭bugs-discussion

[wind moat]

How can this game be ruined so much just with one update...

[wind moat]

This is mind blowing. On server 1 i found someone from server 2

This player doesn't exist on server 1

This tribe doesn't exist on server 1

This is an absolute joke

This is how you fixed the chat?

[north comet]

Same. I have that too. Already deleted them and they're still there.

[sour token]

Kindly use the following format😊:

> Character ID:
> Server:
> Game version
> Bug issue:
> Device model: 
> Screenshot:

[wind moat]

It's a chat problem for everyone mate.

[old cloud]

Does that say it's just for server 1?

[wind moat]

Huh?

[old cloud]

It says English ... It's an english texts channel ... anyone in that can join from any server

[wind moat]

Really? Since when

[old cloud]

You have a server chat ... and a language chat

[wind moat]

Guys just tell them to fix the chat

Please

Stop finding excuses

It's getting silly already

[old cloud]

maybe start using that thing inside your skull

Not everything is a bug and needs to be cried over about

You are so desperate in finding flaws that you fail to realize that maybe just maybe it is doing whats it meant to do

and the chat delete issue is indeed a common issue and needs fixing

hopefully it will be soon

[wind moat]

Hopefully

[wind moat]

Maybe do your job if you're here

[old cloud]

I am and I am supposed to handle bad actors like you and that's exactly what I am doing

[wind moat]

Awww you're cute

[old cloud]

I let you pass for a few days but you just dont shut up

cry about everything

[wind moat]

2 maintenence worse bugs than before

How do you want me to shut up?

Use that thing inside your head

[old cloud]

Find a logic to what you are saying before you start typing how about that?

[wind moat]

Yeah everything i complained about was a bug that wasn't before the update

D'oh

[old cloud]

😂 🤡 ok

[wind moat]

Stop acting smart mate

Keyboard warriors

[modern sequoia]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Server:
Game version
Bug issue:
Device model:
Screenshot:

[modern sequoia]

Please refrain from using such expressions, as it is important that we all show mutual respect to one another.

[vernal rampart]

IGG ID: 54675
Character ID:
Server: 2
Game version: current
Bug issue: Chat absolutely broken - random people I´ve never wrote to in conversations, conversations with people after relogging dissapearing completely. Exactly the same issue as @wind moat described above. This is probably the most broken chat I´ve encountered since I started to play this game.
Device model: both Samsung A52 and Bluestacks
Screenshot:

[modern sparrow]

Please provide us the following information for checking:
IGG ID: 85316
Character ID: catblos nlb
Server: 2
Device model:

My device gives now warnings for viking rise app that it has crash issues, first time that i get this with a game

[modern sequoia]

yep, i guess still under checking

[honest scaffold]

IGG ID: 107214
Character ID: Aranuir
Server: 2
Game version: current
Bug issue: 1) Device keyboard stopped working reliably with chat, with ticket submission and any other in app writing after the update.
2) Game crashes frequently, once every 30-60 minutes.
Device model: Motorola Moto g 30

[modern sparrow]

Yup, I get now messages from other clans and server members with the question why i not respond.

[torn eagle]

Character ID:121727
IGN: Philomathes
Server:2
Game version current
Bug issue: Tribe Mobilization ranking

[topaz halo]

thats a language channel so why shouldn't it be cross server?

[velvet field]

IGG ID: 1470401666
Character ID: 170304
Server: 2
Game version: 1.3.5 (57343)
Device model: Samsung Tab S5e (SM-T720) with Lineage 20 (Android 13)
Bug issue: On every login the game comes up with device linked game (1482437464 - 177371) instead of my google linked one. Logs on the device don't even show the correct ID after quitting the game, as if nothing is saved. (but it still finds the device linked one and no way to delete that one) No issues on all other devices running an older Android.
Issue wasn't available on Lineage 19.1 ( Android 12.1) and game version pre 1.3.2 on this device, but I had to upgrade to keep getting Android updates, which was the same day the game updated to 1.3.2.

[velvet field]

BTW removal and reinstall gives the same old device linked account... I'd like to get rid of it.

BTW 2: game crashes upon loading my ID on SamSung Tab S2 (SM-T710) with Android 10.

[old lake]

I can't get packages in the game because the game is not available in my country...and how can I manage to get packages.

[modern sparrow]

When you chat with someone and after that both become contacts! The most off the chat from before disappeared

......
members from other tribes, who are thinking game kickt because inactivity, pop up now inside our tribe center since the last days.

[limpid cosmos]

I understand, it looks more like the account linkage issue, please contact Customer Service in-game, you could click Avatar-Settings-Help-Live Chat or Submit Issues, they will help you about this issue in a better way.

[limpid cosmos]

It's Pay Area issues, please contact Customer Service in-game, you could click Avatar-Settings-Help-Live Chat or Submit Issues.

[limpid cosmos]

May I have your IGGID and a short video for checking?

[modern sparrow]

What kind off video? I only use screenshots till now. I go back to sleep and give later answer, problem is it happened and i can turn it back, maybee you have something on my chat with latest contact it happened with

For time etc

[limpid cosmos]

OK, I will submit the chat issue to our team for checking.

[modern sparrow]

Iggid 85316, i saw now that they are back

[limpid cosmos]

OK, that's great~

[carmine leaf]

I can Not buy in game

[old cloud]

contact in-game cs

[carmine leaf]

Oke thx

[modern sparrow]

Can you explain to us,to everyone how you calculate the times for gathering?because it seems that its not fair ,we have buffs from prestige,buff from academy + that one with 50% gathering speed and this is happens when all are actives

And after i apply the buffs

My igg id is : 54598

[modern sparrow]

I have more than 65% gathering speed and the time for gathering its still not fair calculated

[modern sparrow]

@limpid cosmos

[limpid cosmos]

Got it, I have submit your question to our team for checking, I will reply you once I gettiing the answer.

[modern sparrow]

> Character ID:58640
> Bug issue:When I try doing worker requests I get this message for all of them, but as you can see, I have no errands going on.
> Device model: Samsung Galaxy A20E
> Screenshot:```

[modern sparrow]

Youre workers are in mines,city teritorries

[quiet nymph]

IGG ID: 1456652989
Character ID: 136655
Server: 2
Game version: 1.3.1
Bug Issue:

1. I forged my plain hatchet yesterday to green hatchet but I didnt received it, also it deducted my materials. Already check it on my inventory but hatchet still plain. Im hoping refund my spend materials.

Device Model: Xiami note 11s
Screenshot: below

[limpid cosmos]

About this equipment lost issue, please contact customer service in game, you could click avatar-setting-help- live chat or ticket.

[vivid moat]

Ola

Por onde eu contato o suporte?

[vital solar]

since this is bugs discussion i thought i'd ask here - anyone else having issues with the Might Rush? I have 109,362 power and in might rush i only have 86,841

[daring fable]

Why is this link to librarys also will not let me very or change password

[modern sparrow]

Ingc 85316, catblos server 2
chat issue..., I tried to delete old contacts (people who don't play anymore) they are back. Even if someone contacts me now, there will be a dot, but they will not be at the top.
I have many contacts, a member was asking why i don't response

[modern sparrow]

i mean it's clearly visible that I have 20 free workers

[modern sparrow]

Chat everywhere is terrible in the game, much glitching and lag

[viscid aurora]

Reloaded game and now we’re able to build fort

[full hemlock]

IGG: 1450077612
Server2 ID: 53790
Nick: Grga
Device : Samsung s21
Android 13

No Kingdom chat at all, private mshI cant see, only way how I can see them is to open someone Inbox and then I see if they write me or not, notification not pop up

[elder echo]

Igg Id: 1393165505
Charecter Id: 97
Game version: 1.3.5
Server 1
Device model: Sm-S918B (s23ultra)

Canceling attack wont give energy refund if energy bar is at 1000

[limpid cosmos]

We have recorded and forwarded to our team for further checking.

[limpid cosmos]

Could you provide us a screenshot or video for checking?

I have submitted this bug to our team for further checking.

[limpid cosmos]

It seems like the normal game setting but not a bug, please contact customer service in game about it, they will help you in a better way about it, you could click avatar—setting—help—Live Chat or Ticket.

[tender ridge]

Hi. I have a question regarding Rally Attack to Vanguard Leindolf. Why is it the in the Vokke view the recommended troops is 30,000. But in the Tribe chat it displays the needed troop is 300,000? Is this a bug? Im confused.

[old cloud]

30,000 is recommended to win the fight and the 2nd one is a rally

The size of the rally changes as you upgrade your battle hall

300k is not needed for it, as you can see it's just 30k
300k is the max amount of troops you can hold for a rally

[tender ridge]

Does it mean I can win the attack with just 30k? but why does it get cancelled? Does other tribe member can cancel it? I noticed it gets cancelled on its own.

[pure hornet]

How can i play it ?

[old cloud]

Yep you can win the fight with 30k but if you are gonna rally it why not get more.
No, other members can't cancel the rally.
Maybe no one is joining the rally

That's why it's getting canceled after sometime.
You need at least 1 member other than the rally leader to start a rally

[old cloud]

#🔗download-game install from the APK file

[tender ridge]

ah okay so it needs atleast one. too bad. Other thing the bell isnt refunded even the attack is cancelled?

[pure hornet]

Thanks

[old cloud]

The monster remains on the map for sometime and then would disappear.
And I don't think we get those back

[tender ridge]

Alright. Thanks for your help.

[limpid cosmos]

Please provide us the following information for checking:
IGG ID:
Character ID:
Server:
Device model:
Screenshot or short video:

[vital solar]

IGG ID: 1491147617
Character ID: 227388
Server: 3
Device Model: Bluestacks - OnePlus 3T

Screenshot; I got to around 540k when Might Rush ended and was still "short" 30k for rewards

[limpid cosmos]

Thanks a lot, I have followed up your information to our team for further investigation.

[primal crag]

they don't match. i think it just started counting after the events became available.

[old cloud]

Can someone from S4 share the details of the event .. like what will contribute to the might points for the event

The ( ! ) left to My Score is the one we looking for .. share a SS here #☕general-chat

[old cloud]

Not a bug

[dark raptor]

ID: 194571
Issue: Unable to ascend legendary worker, UI shows all legendary workers on task but some are not, not sure why I can't ascend

[limpid cosmos]

Please check whether they are in Exploration.

[dark raptor]

Ah yes, they are, forgot about exploring. Would be good if the UI made that more obvious! Thanks

[limpid cosmos]

Always my pleasure, I will submit your suggestion to our team, have fun!

[sour token]

Kindly use the following format😊:

> Character ID:
> Server:
> Game version
> Bug issue:
> Device model: 
> Screenshot:

[woeful tundra]

I don't have the button to see recommended lineups?

[modern sparrow]

Started playing Just now. Concept of the game is good and reminds me of old strategies games but the gameplay isn't that smooth. Please fix.

[arctic temple]

The commission task is unachievable at this point?

[sour token]

It's achievable 😊 but , it takes time.

[arctic temple]

3.5hr each time to complete but i need to do it 5 times in 24hrs. So I would need to set an alarm to be on every 3.5hrs to reset and set after 00.00 or wake up half way through my sleep just to reset one commission in order to complete it in the 24hrs. 🤣🤣🤣 I'm enjoying the game but not that much 😆😆

[true rover]

I old player and i update game

And got the

[sour token]

Well same here 😊,

[sour token]

Kindly use the following format😊:

> Character ID:
> Server:
> Game version
> Bug issue:
> Device model: 
> Screenshot:

[gaunt umbra]

Hes got the extra expansion...when do we get one??
That looks like 10mil food on that deer alone

[arctic temple]

My tribe chat has disappeared last couple days. Anyone know best way to fix?

[arctic temple]

Just found out other tribe members have same issue. @sour token

[sour token]

Kindly use the following format for bug report Thank you 😊:

> Character ID:
> Server:
> Game version
> Bug issue:
> Device model: 
> Screenshot:

[arctic temple]

> Character ID: Lord Drinkalot 
> Server: 1
> Game version 1.3.5
> Bug issue: tribe chat disappearing 
> Device model: Samsung S21 edge
> Screenshot: done

[limpid cosmos]

We have recorded and forwarded to our team for further checking.

[modern sparrow]

Shouldn't the colour for the anti scout cards be the other way around? Green being a worser quality... 24 hours is better than 12 hours.

[north apex]

Unable to select worker as it behind the "Construction Queue" text, even if I click it, option is not allowing to do

[lunar coral]

How do I ripped off my troops

I can't find a way to release unwanted troops.

[bold silo]

Kindly use the following format for bug report Thank you 😊:

> Character ID:
> Server:
> Game version
> Bug issue:
> Device model: 
> Screenshot:

[alpine abyss]

Is bug where your messages to chat become very delayed, appear after i switch to another chat and back already reported

also game crashing every now and then

[teal wolf]

Anyone know how to get tribe resources

[olive stirrup]

Tribe territory

[teal wolf]

See we don't have a tribe lumbermill on out territory

[olive stirrup]

Build flags to one

[teal wolf]

Can't build any flags not enough rss

[north apex]

What is IGG ID and Character ID? Where would I get that?

[olive stirrup]

Patience is a virtue

[teal wolf]

So in otherworldly we're f'd

[olive stirrup]

Pretty much

[thorny jay]

Any codes

[north apex]

VR777

[vagrant quail]

IGG ID: 1492589654
Character ID: 254557
Server: 3
Game version: 1.3.9 (Android)
Bug issue: Spent 3k gems on a fixed relocator but it didn't get added to my inventory and it didn't allow me to place my city where it was hovering at the time of the purchase due to being close to a resource point. It cancelled my relocation and also didn't get my gems back. Now I'm 3k gems less and no relocator. Please refund ASAP.
Device model: Samsung Galaxy S20 plus
Screenshot: see attached (I was at 8.7k gems before this)

[arctic temple]

> Character ID: Lord Drinkalot 
> Server: 1
> Game version 1.3.5
> Bug issue: not registered my gatherings for daily tasks points?
> Device model: Samsung S21 edge
> Screenshot: done

[sour token]

You talk it here #☕general-chat or #📩tickets 😊 Thank you

[sour token]

Try restarting the app and gather again on the map. Thank you 😊

[vocal cape]

Why don't it unlock ? Can't see if I need anything other than reach lvl 4..

[vocal cape]

Got it in mail 🙂 Thanks guy's

[arctic temple]

I just re sent them and got the daily 20k done in time. Hopefully it doesn't happen more tho as It's hard enough to get rss even without it not registering them 😅😆. Thanks Zeveron 😊

[sour token]

Check next level 😊

[last widget]

IGG ID: 1505204778
Character ID: Rampage7712
Server: 5
Game version: Android 1.3.9
Bug issue: stuck worker. So basically in the image, the worker kills the deer and the deer dies on the other side of the fence, thus the worker gets stuck at the fence forever. Since it cannot even go around as those are unaccessible areas, it keeps the worker busy even if it's not doing anything. Clicking on the deer doesn't work either the worker keeps running into the fence but never reaches it. Restarting made the deer dissappear. Not sure if This bug makes any difference tho. Sorry for grammar errors if any.

Device model: Samsung A20
Screenshot:

[primal crag]

you can destroy the road block.

[smoky hedge]

my army is stuck and cant move , any suggestion ?

[primal crag]

can't you drag your troops in this direction?

[nova steeple]

Hey 👋 sometimes the game 🎮 just randomly kick's me out specially when it gets good still love 💕 the game

[sour token]

Have you updated your game?😊

[nova steeple]

Yes i did but it could also just be the phone is there any other updates that i may have missed

[fast tide]

hello good day .. anyone can help me about installing Viking Rise in PC .. my bluestack and memu dont continue and keeping on restarting my pc

[limpid cosmos]

We have recorded and forwarded to our team for further checking.

[limpid cosmos]

Please try to download via this one: https://vr.igg.com/social/?l=download
And please also update your PC Simulator to the newest version.

[elder echo]

In what timescale is bugs and suggestions being handled? Tribe supply tax rate and chat overall as a example.

[hollow hornet]

I found a mildly annoying bug on the android version:

• have exactly 1 tribe research attempt
• be poor like me and do not have the 1000 resources
• use the auto resource feature to get the correct resources
• I now still cannot apply my tribe research attempt
• I need to leave the tribe research screen and reenter

[tight ibex]

Hmmm... You might want to change this button to english, found it in S6

[tight ibex]

Can't get in game!
Won't load more than this:

[limpid cosmos]

Got it.

[limpid cosmos]

Please provide us the following information for checking:
IGG ID:
Character ID:
Server:
Device model:

[limpid cosmos]

Did you update the game version to 1.3.9 ? Usually, many bugs will be fixed after updating.

[tight ibex]

Sorted the locked game

[limpid cosmos]

👌

[rare coral]

Hello I'm having an issue with my second account on server 6, my main works fine. When I go into my second account it wont allow me to place town hall and it's froze so can not progress any further with it. Can you solve this issue for me please.
IGG ID: 1508452715
Character ID: 428757
Server 6

[hollow hornet]

IGG ID: 1492736779
Character ID: 257107
Server: 3
Device model: Android

Problem: I did not receive the solo rewards for chronicle 8. My city level is 16 so I should have gotten the reward

[hollow hornet]

My game is running version 1.3.9. Also I noticed that if you have multiple attempts it will stop at the last one. So problem is not only if you have a single attempt

[covert ferry]

Bug: Typographical Error on Sveinn Shard
User ID: 447875
Screenshot:

[sour token]

Kindly use the following format for bug report Thank you 😊:

> Character ID:
> Server:
> Game version
> Bug issue:
> Device model: 
> Screenshot:

[limpid cosmos]

OK, please provide us the following information for checking:
Screenshot or short video about it:

[limpid cosmos]

Could you provide us a screenshot about it?

[limpid cosmos]

Please provide us the following information for checking:
Device model:
Screenshot or short video:

[hollow hornet]

Unfortunately I am currently not broke at the moment, but it is this screen

In the bottom to the right is the button to research. If you do not have enough money but click it you get taken to the add extra resources. When you return you can only apply tribe research until you reach 1 attempt

So in that case I can push the button once and attempts will lower to 1. When I try it again, no attempt will be made

I need to leave this screen and return to finish the attempt

[limpid cosmos]

Got it, I will submit this issue to our team for checking, thanks for your information.

[limpid cosmos]

OK, I have followed up your information to our team for further investigation.

[untold pendant]

Hello when i go to add new skill i get stuck on this screen and doesnt let me press anything
ID: 443487

[shadow flume]

After the update its al out of focus/ unsharp..

[kindred prairie]

Cannot seem to gain access to the Clan Merchant. Lvl 15 Chief's Hall. Other tribemates of lower level have it already. Is mine bugged?

[acoustic steppe]

The image of exploration get smaller and smaller

[rancid tendon]

fr

[kind sentinel]

Unable to use these 42 Legendary and 20 Epic shards. They also have a puzzle piece on them not like the others. I go to the hero and select the upgrade but nothing is there. Thanks

[limpid cosmos]

Please update the game to the newest version and restart it to try again.

[limpid cosmos]

Please provide us the following information for checking:
IGG ID:
Character ID:
Server:
Device model:
Screenshot or short video:

[limpid cosmos]

I'm sorry but this is the skill shards not the hero shards, do you mean that it can't upgrade the heros' skill ?

[limpid cosmos]

Please provide us the following information for checking:
IGG ID:
Character ID:
Server:
Device model:

[limpid cosmos]

Please provide us the following information for checking:
IGG ID:
Character ID:
Server:
Device model:

[kind sentinel]

Samsung A51

These shards are not accessible on the skills page of any of my Legendary Hero's and/or Epic Hero's

[wary abyss]

Hai

[limpid cosmos]

Oh, I mean that is the skill shards, you should use it in the skill page where you could click the icon beside the Tribe icon to enter, and then exchange them into skill shards of the same quality.

[kind sentinel]

Where is the tribe icon on the skills page?

[limpid cosmos]

At the bottom of the main city page.

[rancid tendon]

igg: 1502006654
character id: 354188
server: 5 gladsheim
device: RMX2086

[elder echo]

Igg Id: 1393165505
Charecter Id: 97
Game version: 1.3.10
Server 1
Device model: s23ultra

Screen scale gets smaller after collecting reward

[limpid cosmos]

Thanks, I will submit this bug to our team for further checking.

[limpid cosmos]

Got it.

[golden lake]

Charecter Id: 185407
Game version: 1.3.10
Server 3
Device model: Realmi 8i

[limpid cosmos]

Got it, and please also provide us your IGGID for checkiing.

[kind sentinel]

Holland....i found where to use these shards......thank you....you're awesome

[limpid cosmos]

Always my pleasure~

[distant sparrow]

I have same problems like these guys.
It happens after collecting in exploration or when order lvl ups. Every time since yesterday 🦄

[limpid cosmos]

Got it, we already knew this bug, and our dev team will fix it as soon as possible.

[unborn vector]

Character Id: 364878
IGG: 1502504489
Server: 5
Game version: 1.3.10
Devive model: TECHNO LE6

After last update details became blurry and sometimes completely incomprehensible

[limpid cosmos]

Please try to change the setting of Graphics to High, and I will also submit this issue to our team for checking.

[limpid cosmos]

I have recorded and forwarded your information to our team for further checking.

[untold pendant]

I also get this bug on Samsung Galaxy S9+

[shadow flume]

Its not my device.. my tablet and chroombook i used the update both the same problem. Phone no update. No problems
Already changed settings does not help

[limpid cosmos]

OK, thanks for your detail, I will inform our team about it.

[grim fulcrum]

There is a problem: at chapter 18, I can't advance because of a task: I need to upgrade a skill, but the tutorial dialogue doesn't let me do it

[west gate]

Ragnarsonjes
Character ID: 25139
IGG ID: 1393239516
Device Model: xiaomi redmi note 11s
Server: 1
Android 11
Bug: see Screenscots: every time notification to invest camp. But i have done it already and it doesnt go away!

[grim verge]

bug report stackup at skill

[hollow hornet]

Device Android, if you go to the event the buttons on the right are names properly, capitalized first letter, rest small. If you push go the text of the buttons changes to all caps.

[sour token]

Kindly use the following format for bug report Thank you 😊:

> Character ID:
> Server:
> Game version
> Bug issue:
> Device model: 
> Screenshot:

[shadow flume]

I did the settings change again.. and after reinstalling the game it worked👍

[sly bolt]

I want to ask why my honey tavern just 2 npc but my ally say it have 3..any condition or request to do? But i already chief hall 13 all building lvl 12

[sour token]

Are in tribe? 😊

[unborn vector]

Thanks it worked for me.

[prime briar]

Hi everyone

[alpine abyss]

how do I redeem this extra reward?

[alpine abyss]

Im clicking the chest but nothing happens

[gritty pulsar]

Bruh

😂

[limpid cosmos]

I will submit this bug to our team for further checking.

[alpine abyss]

How does it work?

[limpid cosmos]

You're welcome.

[gritty pulsar]

Since it is an apk version, there may be a glitch in the game, it will be fixed in the nearest update, be sure to do this or delete it if you want, reinstall and connect.

[gritty pulsar]

.

[alpine abyss]

Not an apk version. I installed my game from play store

[gritty pulsar]

how so are you serious

[grizzled thicket]

I cannot redeem the chest

[alpine abyss]

the game is released in select countries.

[sly bolt]

Yes

[alpine abyss]

do you think us not being able to grab the wheel of fortune additional reward is a bug?

[limpid cosmos]

I'm asking to our team about it, and I will reply you once I get the answer.

[alpine abyss]

👍

[alpine abyss]

I just managed to grab it. Did a second restart and when I tried it again it gave the box

[limpid cosmos]

Oh, I was going to ask about your IGGID, but it seems to be fixed, anyway, have fun!☺️

[grizzled thicket]

Still the same bug 🪲🪲🪲

I reset the game a couple of times but no change

[surreal flame]

Game just got stuck in here and even after restarting it doesn't improve.

[limpid cosmos]

Please provide us the following information for checking:
IGG ID:
Character ID:
Server:
Device model:

[limpid cosmos]

Please provide us the following information for checking:
IGG ID:
Character ID:
Server:
Device model:

[limpid cosmos]

Please provide us the following information for checking:
IGG ID:
Character ID:
Server:
Device model:

[surreal flame]

IGG ID: 1517365312
Character ID: 465331
Server: 6
Device model: Realme 8 pro

@limpid cosmos

[limpid cosmos]

Got it.

[surreal flame]

I hope it will be fixed soon

[limpid cosmos]

Our team already knew this bug, and our dev team will fix it as soon as possible.

[ivory crescent]

IGG ID: 179132
Character ID: Raw
Server: K2
Device model: oneplus 7t

Hello, please fix the bug with the skill Rage Purge.

To be more precise, the skill has a negative effect of rage reduction on his hero partner, but in the description of the skill says rage will be reduced on the affected target.

[modern sparrow]

The bug with the chat,know about it?

[dull crag]

Chat bug. Is a pain

[sick inlet]

IGG ID: 1493895053
Character ID: SerBlackfyre
Server: 4 - Wall of Asgard
Device model: Samsung Galaxy S22 Ultra

Why did I not get credit for this challenge, when I am level 18.

[coarse marlin]

После выполнения какой либо задачи, возврат в предыдущие окна оборачивается уменьшением. Samsung S8

[sick inlet]

I get that same issue as well, usually just click off the screen and re-enter the menu

[hot mauve]

its stuck here

pls help thanks

[lean iris]

Hi

[glass flicker]

I already had that bug, but if you reinstall the game, it will be good.

[alpine abyss]

Text in my game often looks like someone highlighted with it mouse cursor

[stoic hound]

Tap the learn button...

[sour token]

Kindly use the following format for bug report Thank you 😊:

> Character ID:
> Server:
> Game version
> Bug issue:
> Device model: 
> Screenshot:

[modern sparrow]

Kc chat server2, since a few days it looks that the most members doesn't have a tribe. But not with all, when you click on a avatar the tribe is visible

[modern sparrow]

Images don't load

the 'go' button is all in the top so i cant click on it

Screen go in a corner

Most off the members experience this kinds off bugs. When is the next update?

scrolling in the maps and mails also hardly works, but that is difficult to make a screenshot from

Innc 85316, catblos UnNL, server2, more members have this kind off problems but not everyone

we have a page on our dc where we collect bugs and game suggestions

[alpine abyss]

Multiple players (I asked other players and many had same issue) have issues redeeming rewards from these pop up windows. Im again having the issue. Sometimes the window stays open but usually it just closes. after 5 minutes of clicking I managed to grab only two rewards. (Edit managed to get all rewards but took me 5 minutes)
tetuan, ID 347673, server 5, device Black Shark 4,

[real mulch]

-Issue with chat is that chats i delete reapear again after restarting game.
-Also game makes smal windows in game in down right corner.
-Also when i switch to map Performance Mode appears , i got new mobile device 2months old, and screen refresh rate i got set to max, so should be working. But it does not.

[alpine abyss]

these two problems should already be well known for the devs

[nova olive]

IGG: 1454538581
ID: 111539
Bug Issue: Certain chats are deleted in game. Notification appear saying I have got messaged however these chats do not appear on the sidebar.
Device Model: LDPlayer Emulator
Screenshot:

[candid zodiac]

Having issues with chronicles solo mission. Niflung defeats are not loading.

[surreal flame]

Another bug found!

[limpid cosmos]

I have recorded and forwarded to our team for further checking.

[limpid cosmos]

Our team already knew this bug, and our dev team will fix it as soon as possible.

[limpid cosmos]

Our team already knew this bug, and our dev team will fix it as soon as possible.

[limpid cosmos]

Please provide us the following information for checking:
IGG ID:
Character ID:
Server:
Device model:

[limpid cosmos]

I have recorded and forwarded to our team for further checking.

[limpid cosmos]

Our team already knew this bug, and our dev team will fix it as soon as possible.

[limpid cosmos]

This issue will be fixed at the next updation.

[candid zodiac]

IGG ID: 1454345537
Character ID: McNuaghty
Server: 5
Device model: Huawei P30 Pro

[limpid cosmos]

I have followed up your information to our team for further investigation.

[real mulch]

Ok,thx. But what about performance mode always turning on when i switch to map? New phone 160hz screen refresh rate-On, and still . Thank you

[limpid cosmos]

There is an button as "Performance Mode" in the game setting, please close it and restart the game for checking again.

[stiff marsh]

I get more and more msg in chat but nowhere red dot next to name like new msg will this be fixed in next update?

Also when delete old chats with new open game all come back.

Wasnt issue till two days ago.

[north apex]

Most of our players are confused on this one. Solo quest already reached chief hall level more than needed level which level 12. I am in level 14 still it shows 0

[sacred sinew]

Its this bug?

[hot mauve]

fixed u just need to update the game

[alpine abyss]

Why is my tribe mobilization rank 999 despite having top 5 score.
tetuan, ID 347673, server 5, device Black Shark 4,

[ruby siren]

any comment on this?

[modern sparrow]

Incc 162763
Catblos2
server2
nlb2

I want to demolish this tribe but I can't get past this! i am now only member and everything is broken down. , do I have to formulate something and when yes what? I don't get it now and need my account somewhere else.
I don't know or this is a bug, but i can't find here a page for this kind off questions (game help)

[alpine abyss]

you typed DELETE in the box?

[modern sparrow]

With capital letters, I haven't tried that yet

Yeah thanks i did with small🙈

[alpine abyss]

np

[limpid cosmos]

This issue will be fixed at the next updation.

[limpid cosmos]

Our team already knew this bug, and our dev team will fix it as soon as possible.

[loud pilot]

Something wrong with the servers this morning or just my phone as I suddenly can't connect to game?

[gaunt umbra]

There was maintenance scheduled today
But i don't know timing 👀

[loud pilot]

Really? Thought that was the 6th, unless I'm just losing it 😂👍

[gaunt umbra]

Oh right it is the 6th lol 👀

[gaunt umbra]

Maybe u have internet issues

[loud pilot]

Apparently not, regardless its let me back on now, cheers anyway lol

[gaunt umbra]

GG

[nova olive]

And update on this? Kinda game breaking as a tribe leader 😅

[upper tinsel]

I'm inviting a friend of mineto my allience, so he left his previous group, now when i'm inviting him there is Unknown error 4

[stiff marsh]

Why season last 24h not 48h on server 2?

Builded tribe sawmill on start of spring (+10% gold) after 24h says its summer (+10% on wood) now again after 24h its fall (+10% food) and sawmill that last for 3 days still on?

[light vale]

Is this going to be fixed with the upcoming upgrade? This happens countless times. I cannot see errands, cannot farm, have to constantly restart the game....

[gaunt umbra]

Yup i face this issue too
Emulator everytime I open up my secondary and log back in it hides all the terrain

[exotic pendant]

How I can fix it?

[light vale]

What do you want to fix?

[gaunt umbra]

There is maintenance and update tommorow
Might be fixed in that 👀

[split rune]

Did everyone had the bug for chat that get auto send out when you didn't press the send button. I mean I was keying a message and when I accidentally press elsewhere .. the message got sent out in chat. You didn't even need to use the send chat button.

[gaunt umbra]

Itz always been like that 👀

[steady rose]

What's up with this?

ID: 394628

[patent aurora]

That's a bug

We got rewards later in mail in our server maybe it will be same for you guys as well.

[steady rose]

Yeah, I just wanted to confirm if it's specifically about the Chief's Hall, or one of the Village Halls, since it doesn't specifically state it in the quest requirement. Figured it'd be Chief's, but wanted to double check.

A lot of people I know also have this.
Thanks for the reply, hope it gets fixed/compensated accordingly.

[ashen lotus]

Не идет набор очков в хрониках за сбор ресурсов

[subtle tiger]

There is frame drop, when you advance to much and you have an tribe the game loses frames, it's not so bad but could be fix if possible

[quiet nymph]

IGG ID: 1456652989
Character ID: 136655
Server: 2
Game version: 1.3.1
Bug Issue:

1. I dont know if this is a bug or enclosed in your system but I hate this. Can you remove the floating image while claiming rewards in exploration and tribe ranking? It always popping and makes me redo the claiming. If have a chance please include this in your update later.

Device Model: Xiami note 11s
Screenshot: below

[limpid cosmos]

Not yet, the issue still on processing.

[quiet nymph]

*game version: 1.31.10

[limpid cosmos]

Please be informed that many bugs will be fix at the next maintenance, including Chronicles rewards/Skill guide stuck and so on.

[idle current]

Help pls error coming

Internet working good

[fallen glen]

server under maintainence now

[idle current]

Oh

How much time it takes

[fallen glen]

maybe 2 or more hours, you can restart your game to see

[idle current]

Oki

Thank you

[gaunt umbra]

Itz from 6-9 UTC guys

Go touch grass in the time

[modern sparrow]

4 hours it will take

[fallen glen]

you can set graphic quality to [high] to have a try, personal profile icon -> Settings -> Genreral Settings

[hard orbit]

Hy

[gaunt umbra]

Yo

[fossil cobalt]

[jagged atlas]

Hi

[true walrus]

Hi

[gaunt umbra]

@limpid cosmos sorry to ping
But if you could get an announcement made on the delayed maintenance as well as the instructions for downloading the update it would be appreciated
Thanks

[limpid cosmos]

Oh, I'm sorry about that I forgot to notify: the maintencance time extend 1 hour. Sorry for any inconvenience it may caused.

[gaunt umbra]

Umm in announcement section please :))

[limpid cosmos]

OK

Will do.

[full tangle]

I just updated the game but it bombs me out 😡😡😡

[daring ember]

HELGAR's player icon is missing after maintance

[sly bolt]

After update this fort is missing my tribe can't build tower at there to get the beast lair

[gaunt umbra]

1. The "quote" function in global chat is bugged
   It quotes the next message instead of the selected one
2. Missing Heroes in the Hero Tab
3. Raiding Players does not give loot even though there is loot in the base
   4.Did certain Heroes get removed ?
   @limpid cosmos

[lunar oyster]

When I start the game it tells me I need to update. When I click on update it takes me to the play store, but there is no update.

[split rune]

1. Many heroes are missing even tho I have their shard.

[long rock]

Hey where Leandra go in summon category , I was hoping to get her but I can't see her in category , i saved 4 shards . pls check developer may forgot forgot about her in new update

[gaunt umbra]

Also guys might want to update the apk link for the players

[wind moat]

Another amazing update strikes again! I just wonder how is it possible to fail with every update

[gleaming remnant]

5 hour maintenance btw..

[wind moat]

Pathetic as always

[loud matrix]

Devs our tribe farm resource in s6 pro tribe got stuck with the lair. We can't do any farming.

[gaunt umbra]

@limpid cosmos updated link for apk ?
Or do we just share 3rd party ones?

[dull crag]

Pressing back in the skill shop crashes the game. Anybody else get this ??

[hazy pewter]

After update there are several Heroes "missing". What with their shards now? Are they completely useless now?

[sour token]

Hello ,How's it did you install the game now?😊

[long rock]

Developer do something I want leandra

[rugged robin]

I was interuppted in this interface.

I can not click any thing to cannel it.

have any one to help me?

[long rock]

Give Leandra , she is beautiful, powerful , 🔥 and highly desirable hero's , so don't delete this character

https://tenor.com/view/strike-protest-gif-5944696

https://tenor.com/view/protest-gif-25667219

[gaunt umbra]

So u basically want her to stare at her 👀

Nice :))
I approve 👍👍

[severe roost]

Delayed maintenance for more glitches in the game,Amazing !!!.. hero's missing , chat is bugged AGAIN , drag marches on targets now is almost invisible ...

[north comet]

Anyone else this poblem in Rally??

[amber olive]

Monster lairs are bugged - every level got 5kk t3 troops no matter 1 or 5 level)))

[obtuse musk]

I have Bjorn, but now he is not show up on the profile

can not rally this monster now?

[proud ferry]

Rosky ve verdandi yanma kombosu oluşturuyordu şuan yanma kombosu yok önerilen dizilimler gozukmuyor

[stoic hound]

Turtles and squids never had rally

[severe roost]

Worst update ever.. this game is just unplayable, is extremely hard to select and drag your marches on the map , heroes missing , glithces all over on the map , chat , everywhere .

[gritty pulsar]

Lol

Game full fix

[raw vault]

Why no bjorn and lagerta ?

[turbid talon]

I linked my account with Facebook and since then i cant open its a black screen - FIXED I restarted the computer

[gaunt umbra]

Helgar is missing too

[limpid cosmos]

Here is the link of apk for new version: https://vr.igg.com/social/?l=download

Please use the following format when report bugs or issues:
IGG ID:
Character ID:
Server:
Device model:
Issue:
Screenshot or short video:

[gaunt umbra]

Yup
Viking updated us about it yesterday 👍

[limpid cosmos]

I sorted out the issues were reported as follows :
(1) Some heroes are missing
(2) Models of units and buildings disappeared from the map
(3) Leandra disappeared from summon category
I will inform the team to check.

[gaunt umbra]

"quote" function still bugged
It quotes the next persons chat than the one that is actually quoted

[limpid cosmos]

Can I have a short video for checking?

[gaunt umbra]

Should I post here or PM it?

[limpid cosmos]

PM

[gaunt umbra]

👍👍

Sent @limpid cosmos

[limpid cosmos]

About heroes disappeared from summon category issue:
our team has adjusted the hero summoning pool after this maintenance. Those heroes have not disappeared; the ones that were not included in this adjustment will be added to the summoning pool in batches in future seasons.

[foggy harbor]

I have Bjorn, but haven't summoned him, same problem, couldn't find him, i wrote his name in chat and clicked on it and there he was :p i had arround 40 shards, so tried to open, it said hero is not available yet, then it tooked 34 shards and says not enough items to summon, 6 shards left 😦 and why can't I use S1 Universal shards on Lagherta anymore, can't find shards for her anywhere ..

[glacial parcel]

Quote function totally broke.

Too long in chat causes crash.

I have lvl42 yulmi but you've removed him? Waste of xp?
If I can't complete him, then you should offer a service to break heros up and return full xp and universal shards to be used on another hero.

Sent a rally from one side of river to other side, should have been two mins across pier however for some reason once the rally started, it defaulted to cross at our second pier 300km away and back...a march time of 30mins...instead of across the pier I was next to...and yes, both piers were ours.

[wind moat]

Hello.
Bugs:
Couldn't see tribe territory.
Couldn't attack the new beasts even tho all my tribe colleagues could.
If you quote someone is picking a different random person.
If I close an ENGLISH chat another one pops back up.
Couldn't use command drag and attack.
Heroes that I had disappeared.

And before asking me which server and all those use the format thing. All this happened in different servers to different people. Thanks

All of the members would keep coming one by one and attacking and I was just sitting there.. watching..

[modern sparrow]

IGG id- don t have
Character id-BruceVII
Server-7
Device model-Pentium i5 & i7 6 th generation (using BlueStaks)
The ressources looted from city attacks are not in the battle report. Just a blank section!

[gaunt umbra]

Is that showing the time to train t1 to t3?
Isn't that unreasonable?

How long does a single t3 take to train?

[winged briar]

i got this issue too

[gritty pulsar]

I hope they find a solution

[wind moat]

It's just 1 unit. 6 hours for 1 bowman from t1 to t3?

[gaunt umbra]

I forgot the "un" part infront of reasonable😅

[wind moat]

Fair enough 🤣

[gaunt umbra]

Now it says what i wanted to say

[midnight crow]

Update feedback:

Chat still buggy - crashes game regularly (especially if too long in chat or writing longer post), quote function seems to quote wrong person, jumps around all over the place.

Clan merchant - I like this change, much better that can buy multiple shards etc at once.

Villages - decent changes as far as I can see. I like the fact can swap village type.

Heroes - what is happening with heroes that are no longer available but we have invested so much time, effort and money into? Not only can we no longer get new shards, we can't even use the generic S1 shards to upgrade. Also, their recommendations have disappeared. This is the worst thing about the update in my opinion.

[covert nebula]

IGGID: 1520722604
Character ID: 486445
Server: 6
Device model: Oppo A5 2020

The beast lair level 2 (bear) is impossible to defeat. No matter what we do, we all get instant death when the bear was in it's half life.. we repeated the attack and the results is the same.. if this is a bug please kindly fix. The coordinate of the beast lair is X: 1028 Y: 1375. Thanks

[split notch]

IGG ID: 1515819665
Character ID: 459675
Server: Server 6 Immortal Blaze
Game version: 1.4.2
Bug issue: Outdoor court task total time spent for completion is over 19k days
Device model: Samsung Galaxy S8 (G950F)
Screenshot: attached

What I think really happened is that I chose that plan to upgrade said buildings, but since the workers were busy when I chose it, it never started. I upgraded the building manually and the started the "plan" (not sure how those are called) afterwards and the game might have become confused.

[sour token]

IGG ID: 1393307805
Character ID:1903
Server:1
Device model: Android
Version: Latest
Issue: (Promoting crew )Training Time bug, Check the video.

[rose charm]

The issue has already been fixed today. Only players who participated in the outdoor meeting before the 4.6 update will encounter the problem of viewing the results with the screenshot issue. After conducting another outdoor meeting, this issue should be resolved.

[split notch]

Yes, after this one everything worked as intended.

[ruby siren]

atm this skill debuffs skills owner😅

[upper dust]

So we can't see the loot in report we get from raiding

[wind moat]

Someone needs to fix this game it drives me crazy. Can't drag and attack. It moves my whole screen when I want to do it.

[daring ember]

Can you please fix the missing heros in chief appearance section!

It so annoying, that only the heros I own are missing.

[lime laurel]

Guys, you had issues today at Monster leyers?

Yesterday we did lvl4 without problems... Around 50-60 marches

Today lvl2 when had 5% hp left wiped us 70+ full marches

[arctic temple]

IGG ID: 28565
Character ID
Server:1
Device model: Android
Version: Latest
Issue: The option for using legendary shards for Gregory has disappeared lol. Good for others but just seems to of gone for him?????

I press it and only get this

But I go to laird and get this

[daring basin]

Game keep crashing when on chat in game

[worldly chasm]

The lvl 3 beast is bugged. Our tribe attacked it but after a while the whole tribe just died in a second. The battle ended abruptly. Tried this 2 times, yet it repeats

[sinful coral]

leandra turned into archer hero.. is this permanent? i have pikes items forged for her. shesssh

[arctic temple]

So... can we not use legendary shards S1 on Gregory anymore?

Please respond

[shell oracle]

Can’t purchase anything .. says unavailable using blue stack

[unique pilot]

Why Leandra changed into archer hero? I was upgrading her to use it with Helgar, both were for pikemans. Please fix it.

[daring basin]

game keeps crashing on in game chat please fix this bug

[upper dust]

Hi Dev's..just wanted to say that can we attck pier even tho we aren't connected to it..coz apparently in St we can

S5*

[gaunt umbra]

send us a video👀
I wanna look at it

[upper dust]

U can take a look at server 5.. top alliance has taken pier even tho they aren't connected

I don't have recording all u see

App*

[stone geyser]

How can i use my legendary shards s1?

[gaunt umbra]

forget it im not playing tutorial just to look at it

[upper dust]

U don't have another acc in a diff server?

[gaunt umbra]

i have...just not on s5 lol

i have in s6,s7,s8 and s3

[upper dust]

Then u can just view using that acc

I'm sure u know how to

[gaunt umbra]

Yeah i gotta log into s6 or s7 to see pier coz s3 are taken

[upper dust]

Uhh..can't u just view other server using an acc in a diff server?

Lol..forget tutorial..u have to clear fog 1st

[torpid shadow]

Does anybody know when this game is due to release cuz I have my phone set to download as soon as it comes out

[upper dust]

So just zoom out on map the farthest u can , u will see a globe and use that to view other servers in case u didn't know

@gaunt umbra

[gaunt umbra]

Bruh I know chillax

[gaunt umbra]

April 14th i think

[torpid shadow]

Thank you for letting me know

[gaunt umbra]

I was just lazy to switch accounts lmao
I know exactly whwat to do

[gaunt umbra]

IOS?

Or unreleased region?

[upper dust]

Cool then

[lime laurel]

Can please IGG hire some people which knows how much means 34% tax from 4.5m rss sent

2.3m from 4.5m is over 50%

[vernal rampart]

Already occupied divine realms don't count towards this objectives. Very annoying bug which blocks tribes from advancing Odyssey.

[fading hedge]

Hey, our killcount is not shown in tribe members list, it does show it to outsiders, but not inside the alliance

[tidal nebula]

Cant get past skill leave on chapter 18

[limpid cosmos]

Got it.

Please use the following format when report bugs or issues:
IGG ID:
Character ID:
Server:
Device model:
Issue:
Screenshot or short video:
This is really important and more helpful for our team to check the issue you found, thanks for your understand.

[rigid solar]

Missing heroes issue fixed?

[limpid cosmos]

About heroes disappeared from summon category issue:
our team has adjusted the hero summoning pool after this maintenance. Those heroes have not disappeared; the ones that were not included in this adjustment will be added to the summoning pool in batches in future seasons.

[rigid solar]

Understood. In that case, I have hero shards for one of those hero (e.g. Helgar). I was not able to use it on those heroes

[limpid cosmos]

Got it, I will submit this issue to our team for checking.

[soft moat]

Hi
I'm sulltan

@karmic schoonertan#3981 an#3981

[limpid cosmos]

As this season hasn't started, there are some Heroes who can't be summoned, and you can't exchange for their Shards. Please pay attention to the upcoming events.

[rigid solar]

Thanks for the info. Much appreciated

[limpid cosmos]

🤝

[snow vale]

Why can't i purchase any gems using my load balance?

[limpid cosmos]

Got it

[idle current]

Game become lagy after playing for few minutes

[nocturne elbow]

Give more Detail on Guardian Beast. Recommend Troops. Time left to kill. Why let it get stronger? Tier 1 we could beat we get tier 2 Troops now Beast tier 2 we get Tier 3 Troops Beast Tier 3. How must we catch up to beat it?

[lost harness]

Did anyone experience not getting a Valk Reward?

IGG ID: 1460338027
Character ID: 163286
Server: 2
Device Model: Samsung Galaxy S20 ULTRA
Version: 1.4.2

Did not receive Valkyrie Rewards

[gaunt umbra]

Are Valkyrie rewards even good?

Itz like sooper dooper cheap rewards 👀

[timid hemlock]

hi

[prime sky]

Why can't I teleport or relocate on the map. Msg comes up piers are closed..well taken anyway. On server 2. Trying to join Tribe.
Thanks on advance..

[floral dust]

Yyyy

[midnight crow]

I have to say, that this is seriously annoying for those of us whose top heroes are all ones that have been removed - no way for us to level their talents up at all has halted progress. I understand the removal of shards from summoning to a degree (although I had originally chosen to boost exp of heroes who could be summoned there) but think it's rubbish that can't use at least use generic S1s.

[gaunt umbra]

I think the reason S1 shards aren't being able to be used coz they might have added a different value for heroes that removed in the code
So maybe that's y

[midnight crow]

Yeah, but it's a pain if all of your main heroes have had this adjustment. Sitting on level 40s whose talents I can't upgrade, reluctant to plough exp into others as the same thing might happen to them down the line!

[gaunt umbra]

It is a pain 👀
I agree with you

[loud matrix]

Hello. Why were getting inaccurate number of troops in enlightenment shrine. We killed niflung defenders and troops are fluctuaring.

It range's from 1m , 900k and 800somtyms

[daring basin]

please for the love of ogd sort you game chat out please this is the 10th time toda yit has crashed

[real mulch]

On S2 we got issue with beast lair, it shows contesting whole time.

[woven otter]

Anybody with this issue

[magic walrus]

Please use the following format when report bugs or issues:
IGG ID: 1501612907
Character ID:350869
Server:5
Device model: Samsung s9
Issue:
Chats are not loading, just blank. After reinstall, clear cache, restart cell so on.

[wind moat]

Another update during viking reign.
Smart!
Another update that will fuxk this game even more.
Smart x 2!

[west gate]

Wenn sending troops to atack with the multiple klick march, and you have the stay in place after in check. Still the troops return to city.

[tidal kelp]

my chat is messed up

been like this since this morning tryed everything from restarting phone to reinstaling game

[limpid cosmos]

Got it.

[magic walrus]

@limpid cosmos I am in kingdom 5, not sure if that is server or not

[limpid cosmos]

Got it.

[limpid cosmos]

Yes, that it is.

[deep moss]

Any news on the heroes that just went missing? Yulmi, Lagertha, Bjorn, Rosky & others aren't available anymore for some reason.

[loud matrix]

Hello!! Is there a cooldown time for shrine to be occupied before the niflung defenders resummon?

When there is no maintenance niflung defenders are still not there. Im on s6 pro guild.

[loud matrix]

IGG ID 424350

Sorry. IGG ID: 1508056276
Character ID: 424350
SERVER : 6
We already defeated niflung leaders.

[glacial parcel]

User id: 234649
Bug: tribe mobilisation
Server 3

I am 2nd in tribe mobilisation event by my calculations, but am no longer on leaderboard.

[tidal kelp]

User id :506046
bug : no chat , still loading
Several 7

please fix chat !!! it's been loading for 2 days and I've tryed your trouble shooting list

[stoic hound]

It was allready spwcified that they will come back in batches during seasons after the global release

[deep moss]

Thanks.

[lusty lotus]

@vernal rampart the tribe I'm in has this issue to so we're stuck now

[vernal rampart]

yep

[lusty lotus]

We did a valkyrie level 3 tonight and it triggered the level 1 completion so maybe try that?

[limpid cosmos]

We already knew this bug, and our dev team will fix it as soon as possible.

[limpid cosmos]

Any screenshot or video about the issue?That would be more helpful for us.

[loud matrix]

We already killed it again.

[limpid cosmos]

I'm sorry but this is the bug channel, about the event problems, please contact customer service in the game setting or you could submit a ticket to them, they will check for you.

[limpid cosmos]

OK, so, everything is ok or not about the issue?

[loud matrix]

Its ok. We killed it already.

[limpid cosmos]

👌 OK, have a good day and enjoy the game~

[tidal kelp]

ok well its hard to run an tribe without it

[limpid cosmos]

Please provide us the following information for checking:
IGG ID:
Character ID:
Server:
Device model:
Please reply on this channel but not PM that we could gather information uniformly and response you better.

[limpid cosmos]

Please update the game version to 1.4.5 and then check again.
Apk of 1.4.5 version : https://vr.igg.com/social/?l=download

[limpid cosmos]

Please update the game version to 1.4.5 and then check again.
Apk of 1.4.5 version : https://vr.igg.com/social/?l=download

[rigid solar]

Question. For those heroes that are available seasonally, we might not be able to summon them but when we have them, why can't we see them on or set them as chief's avatar/ appearance?

[austere fern]

cheaters who scored for bugs should be banned from Vikings Reign

[elder echo]

Promoting 1 troop takes quite some time

[austere fern]

Will players who cheat during the Vikings Reign event be banned from the game?

[glacial parcel]

I'd of thought the game sending you from 2nd place to 999th place was a bug...no?

[gaunt umbra]

Itz a bug

[vernal rampart]

Is it intended mechanics that you can "park" your marches in your villages (within your city) and they don´t take any dmg (since they don´t defend) when you are being attacked? Pretty solid option of how to avoid losses while being attacked/rallied etc.

[elder echo]

Really, didnt know and accidentally posted it in bugs channel ☺️

[gaunt umbra]

I sent a message saying "already reported" but discord somehow dint register it

[wind moat]

This game is lovely

[magic walrus]

Didn't work, still no chat screen. Just says connecting

[limpid cosmos]

OK, I will follow up to our team for checking again.

[covert eagle]

game crash when typing a long text in tribe chat room, almost happen every time write a long text( discussion with tribe members)

[tidal kelp]

YOU REALLY NEED TO FIX RHIS CHAT ISSUE !!! LOST 13 MEMBER OF MY TRIBE LAST NIGHT BECAUSE OF IT

[frozen wedge]

fix this pls, we can't get progress on odyssey cause of this bug, says need to capture lvl 1 altar but we already have it

fix this bug asap, we're still on lvl 3 at odyssey while the other tribes from my kingdom are level 10 and up

[warm hedge]

Olá a todos. Alguém consegue entender o relatório de batalha?

[stray fiber]

Okay so im trying to ascend my research worker but as you can see he is grayed out. Says he is out doing a task but there are no tasks going on. Also no research going on. Have 2 tokens so that shouldnt be the problem. Also he has them ZZZZ:s coming outta him indicating he is doing nothing, but i cant ascend him cause he is busy?? Have also tried taking him outta academy and ascend then, same result. Yes, i've tried restarting the game, game IS updated to the date and i did click the right worker.

[light quest]

Check if theyre on an expedition

[tidal kelp]

Day 4 still no fn chat !!!

members leaving my tribe because I can talk to them .... wtf !!

[limpid cosmos]

Please accept our apologies for the inconvenience, there are some issues with CA area which may cause the chat function unavailable. The team is try their fast to fix it, thanks for your support and understand.

[civic cove]

Seem like discord utc day and time not correct. They dont update

[fringe tusk]

So it’s not coming out for iOS yet huh ?

[summer obsidian]

It better im staying up for this lol

[fringe tusk]

Lol

[quick slate]

For three hours now.

[cosmic sapphire]

The game is going very badly, this super lag

[heavy cloak]

Anyone have a problem not them getting their pre order gifts

[tulip karma]

Bom dia, no evento de criador de conteúdo a parte de e-mail esta aparecendo um erro:

[crystal fable]

I met a bug related to construction in the beginning of game. Anyone same here?

[tawny echo]

I got a bug in chapter 4 on defending against the attack

[naive warren]

Got the same bug here. I can’t target the archers in front of my door. I thought the quest wants me to defeat them.

[tawny echo]

I see

[lime badge]

I have the same bug, they just stay outside my gate but I can’t do anything

[versed gyro]

Many have this bug (honnestly just recreate a new perso is faster than ask to staff)...

[lunar wyvern]

Admins please fix the server change bug alot of players are quitting because having to start over to join their friends

[lunar wyvern]

Rushing the intro can cause this bug to happen

[coral wasp]

Did Yulmi get deleted from the game after the last update? There is no source anymore for his hero shards + he is gone from the avatar list. He is gone since the last big update

[pliant burrow]

Bought this pack and didn't get the season worker WTF!!

[lone harness]

Are shard exchanges disabled right now? Bought the rising pack and none of the legendarys will allow an exchange.

[sudden lake]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel 🎭bugs-discussion , be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Server:
Game version
Bug issue:
Device model:
Screenshot:

[little rapids]

Kindly use the following format for bug report Thank you 😊:

IGG ID:
Character ID:
Server:
Game version
Bug issue:
Device model:
Screenshot:

[little rapids]

Kindly use the following format for bug report Thank you 😊:

IGG ID:
Character ID:
Server:
Game version
Bug issue:
Device model:
Screenshot:

[livid ocean]

Hola

[devout stratus]

Kindly use the following format for bug report Thank you 😊:
IGG ID:
Character ID:
Server:
Game version
Bug issue:
Device model:
Screenshot:

[little rapids]

hola. How can we help you with ?

[sudden lake]

It seems that some heroes were removed from the meantime and may be possibly released at a later date.

[agile mirage]

being stuck in the no zone in where the octopus is server 7 rip

[sudden lake]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel 🎭bugs-discussion , be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Server:
Game version
Bug issue:
Device model:
Screenshot:

[pure karma]

IGG ID: 1540084055
Character ID: 823817
Server: Server 10 Odin
Game Version: 1.4.5
Bug Issue: Legendary Hero Shard (S1) doesn’t work as intended. There is no option to summon a hero using them in the hero interface as the description of the item says.
Device Model: iPhone 8
Screenshot:

[gaunt umbra]

Umm
If ur trying to exchange shards to recruit heroes that doesn't work
S1 Shards are used to upgrade skills of already recruited heroes

[trim linden]

Hi I got a bug that I can’t see any army on the map

Only the enemy AI, but mine and other players no

[rose charm]

Kindly use the following format for bug report Thank you 😊:

IGG ID:
Character ID:
Server:
Game version
Bug issue:
Device model:
Screenshot:

[trim linden]

IGG ID: 1540273781
Character ID: 851909
Server: 11 Thor
Game version: 1.4.6
Bug issue: can’t see my army on the map or other players
Device model: iPhone 12 Pro Max
Screenshot:

[pure karma]

Then that’s a very very deceptive description…explicitly stating that it is for exchanging for the heroes, not their skills

[devout stratus]

Kindly use the following format for bug report Thank you 😊:
IGG ID:
Character ID:
Server:
Game version
Bug issue:
Device model:
Screenshot:

[vague bolt]

IGG ID: 1496460389
Character ID: 710722
Game version: 1.4.6
Bug issue: Altars and Cathedrals are visible through the fog
Device model: Samsung Galaxy A 50

[light vale]

IGG ID: 1497541234
Character ID: 314821
Server: 4
Game version: 1.4.6
Bug issue: Odyssey doesn't recognize altar occupation
Device model: Samsung Galaxy A33

[coral wasp]

Thanks for the awnser 🙂 i hope they do get re-released or a possibility to reset. So i havent wasted all my stuff on him

[sudden lake]

Yes we do hope so too as the other heroes from in-game really looks cool.

[cold moon]

Character ID: 756289
Server: 11
Game version: 1.4.6
Bug issue: Error in Power / Might (unable to claim rewards from event)
Device model: Samsung Galaxy S21 Ultra 5G

[tame mauve]

I think its a bug anways but i have been able to collet 20 just not 40 and 60

[proper timber]

The same problem on my iPhone XR

[gaunt umbra]

It doesn't count hero might i believe
Clicking on the "!" In the second image will tell you what counts

[plain horizon]

This is killing me

[azure coral]

This thing keeps saying I can’t teleport because of a pier. What’s it mean?

[plain horizon]

I have to restart the game millions times to finish mission

[edgy knoll]

Check the video, CANT claim rewards.
K9
ID : 709198

@elfin relic @gaunt umbra

maybe more videos to make it clear @gaunt umbra

[gaunt umbra]

Mate I'm a helper
I don't deal with the bugs 😂

[edgy knoll]

ahahaha but you are helper, you can help others once it fixed

just let you know

[plain horizon]

@gaunt umbra then check the ticket please

[gaunt umbra]

I can't do that 🤓

[rapid void]

Kindly use the following format for bug report Thank you 😊:

IGG ID: 1539427341
Character ID: 709580
Server:
Game version: 1.4.7
Bug issue: cant see any prices
Device model: poco m4 pro
Screenshot:

[blazing pendant]

There are wifi and lag problems. Although my wifi is good, I get the error that there is no wifi reception. Needless to say, you know the stuttering problems.

[steel torrent]

在 https://discord.com/ 上新增我，就能暢聊囉！我的使用者名稱是 0936111314#1104。

在 https://discord.com/ 上新增我，就能暢聊囉！我的使用者名稱是 0936111314#1104。

[simple badge]

Finally after a month of waiting for the launch in and finally able to play the game I registered for has been 1 problem after another. First was all the buffering and I had to stop playing by lvl 2 chief hall. Then when I joined a tribe and attempted to use the territory telleport to join my tribe, port would try to place me on top of one of their towns. Then it would place me in a fre spot, but would leave a red circle around me and still refused to port me, then 4 minutes ago the port wouldn't even take me to the territory but would try to put me on the bldg 2 ft in front me. As the game then decided to start stopping to respond and kick me out of the game as I am trying to chat with my tribe. Considering that Europe has been able to play this for quite the while now , I really find it hard to believe that has never happened to them to not have been fixed. As a game tester myself, this seems like an awful say to start the game launch across the USA.

I am hoping this is fixed asap, and would be very content to kep playing your game with the compensation of the headache I received from the utter frustration of useless items wrecking the game enjoyment. Thank you. Chief Gunther3 ID: 810088, IGG ID: 153996056.

[thin yew]

Force closing of the game

[modern sparrow]

Hello, good evening! After the first construction, I can’t do nothing more

[high ingot]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[glossy imp]

May I send them a short video?

Thanks for fixing zoom in and out bug in the city 😃😘👍

[indigo patio]

У меня Форт племени не тушиться за кристаллы в чем проблема ??????

[glad summit]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot/Video:

[glad summit]

Great to know that it's already fixed.

[steady rose]

IGG ID: 394628
Character ID: IAMLEJND
Server: 5
Game version: 1.4.4
Bug issue: Unable to Ascend Worker - Legendary Worker, free (no current job), also not appointed to any task, still shows as greyed out in the Worker Ascend Tab.
Device model: PC/emulator
Screenshot:

[orchid prawn]

Why can’t I invite player to join my clan

[glad summit]

I couldn't replicate the issue. Yours is idle and has no task even. @_@

[summer trench]

can you check on the Construction tab whether that worker is indeed a legendary?

[summer trench]

do you get any error inviting?

[fair carbon]

Bug: Just lost 2k of gems because I thought I had the rune to summon the heroes and I was with the option to desable the pop up to confirm the payment. I don't really know if it's a bug or not, but I think the game should show the price of a rune in gems if you don't have it or the number of runes in red
User ID: 904695
Screenshot:

[glad summit]

It actually does have prompt message. Each Soulstone costs 1200 gems. If you don't have enough soulstones, you will be asked like this

[unreal owl]

Is this a bug?

[glad summit]

No, it is not. You would have to collect chests until the countdown ends. You would need to open the collected chests thereafter

to get runes for exchange

[unreal owl]

How do u open the chests

[low kraken]

I had to give up the game it's so bad with glitches and kicking me out. Tried on two devices and nope 😞

[steady rose]

It's pretty clear it's a Legendary worker. The biggest clue being that the Menu which I screenshotted only shows Legendary workers.

[steady rose]

Yes, it's particularly difficult to Ascend a worker currently performing a task, don't you think?

Also please don't get me wrong. I understand you "Royal Helpers" lads are just players who volunteered to help for some reason or another, but all I'm hoping for with this report is you Harry Potter owl it to the devs.

Sadly it's a little above your pay grade.

[summer trench]

Sure, we'll have them check on it.

[summer trench]

Hi @steady rose , could you help us check on Clan Camp > Exploration and see if the referred worker is assigned in there and currently exploring? As that might be the reason why it is grayed out. Let us know once you've checked. Thanks alot!

[glad summit]

You can only open it once the countdown ends. For succeeding queries, please send it to #☕general-chat .

[abstract loom]

last thing i typed and got muted for .... wtf

[elfin plank]

The discord server has a bug for me. When I try clicking on anything it pops up this. Instead of a readable screen.

[summer trench]

sorry to hear that, I would recommend submitting a ticket so they can check it further

[summer trench]

that's weird, i tried it on my end and I do not encounter this

[gaunt umbra]

This happens if u open discord after viewing smtng in landscape mode

In this case the game

Close and re-open it fixed itself

[whole pewter]

How am I supposed to play with my gf?? It put us in different kingdoms and I cant move or even switch

[modern sparrow]

My game Crash today, i can not open it anyone have same problem?? I try delet and instal but only what i get are intro

[whole pewter]

Like weird game you can't even play with friends

[bold silo]

I told you to use the given scheme, it makes the work of programmers easier

[zealous vault]

Go to her server

[zealous vault]

Settings -> Manage character -> Normal role - Create character -> select which server your girlfriend is. And that's it

[patent aurora]

@modern sparrow mention your problem here along with this format

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[modern sparrow]

Kk thx... il send i 1 h... im having family brunch now lol

[patent aurora]

sure

[harsh prairie]

Hia ran into a bug with the prosperity merchant was buying 1400 prosperity to reach next rank but got only 500 had to buy 1k again hope it gets fixed gems back would be nice

[unkempt pine]

Уважаемые разработчики! Играю на iOS при выходе войск из города ( сбор ресурсов, битвы в поле) не отображаются свои войска на карте, их просто нет, видна только зеленая полоса направления их движения. Dear developers! I play on iOS when troops leave the city (collecting resources, battles in the field), my troops are not displayed on the map, they simply do not exist, only the green bar in the direction of their movement is visible.

[hard tusk]

What's happening to the game every update got bugger and bugger? Now the email can't claim the rewards, what's next?

[modern sparrow]

Yo game master wth is going on the chat keep on loading and now it crossed 10 min

[versed gyro]

Some Say me there is maj on play store

[modern sparrow]

What is maj

[versed gyro]

Me i don't see this one but i received thé message in game also

[rotund lion]

[versed gyro]

Update=maj

[modern sparrow]

Ohhh

[modern sparrow]

Yeah there is update

[midnight crow]

Hotfix has totally scuppered chat and email. Chat jumping around all over the place, even worse than before (didn't think that was possible) and can't claim from emails.

[hard tusk]

Updated but still lots of bug

[rugged robin]

应该有个功能防止这种刷屏代充聊天

There should be a feature that prevents this type of swiping

#🎭bugs-discussion

[vocal ginkgo]

not really a bug but when you hold phone and sometimes misclick the screen it always goes to land unlocking screen

for this to get fixed I think when you press unlock new land, it should just give you options immediately without tracking movement

[crystal fable]

Every time I quit the game, the game music going on for about 30 seconds

[modern sparrow]

Is empty

[terse dome]

I can’t see my group walk..

[high ingot]

Reload the game?

[molten meadow]

@high ingot Hi.. I think J just lost my account.. now I'm just stuck with this new account that doesnt let me do anything

[terse dome]

Don’t work..

[terse dome]

Dont work

[remote python]

In the game the music don’t play why ?

[high ingot]

There's a switch account to left have you tried that?

[molten meadow]

yes and it just keeps on bringing me to this new account and doesnt do anything

[high ingot]

Clear cache? Reload game?

[high ingot]

If you play the tutorial you'll be able to have some option in profil. You might be able to switch it back

[molten meadow]

I tried reinstalling it a couple of times but still nothing

[molten meadow]

this is the only button that appears on my screen.. and even if I tried going to the account that I linked my previous game, it doesnt work

[terse dome]

Same I delete and reinstalling the game but still don’t see my group in the big map

[high ingot]

You have to play the tutorial to have the profil section

[molten meadow]

I tried touching everywhere on the screen but it doesn't let me do anything.. the game is stuck in that place.. and I tried switching account again and again but still nothing.. will I still get it back? I was in server 5 but now I can't go back to it

[high ingot]

Did you link your previous account to something ?

[molten meadow]

yes there was a tutorial before but then it lagged so I went back to my home screen and refresh the game.. when I went back, now it is just stuck

[molten meadow]

my previous game yes I did.. under my gmail account.. then I tried switching account and going to that previous game but didn't work at all.. keep bringing me back to that new account

[high ingot]

Just to be sure I understand correctly, when you click google here nothing happens or you're back to an old account?

[molten meadow]

yes, nothing happens..

I'm just stuck to this new account

[high ingot]

Like I said before, play the tutorial until you can go into profil then settings

You'll have more options.

You might have created a new character by mistake and you could swap back when tutorial is done

[molten meadow]

yes I already did that but midway through the tutorial the game lagged and stopped working so I had to refresh the game.. but when I came back to the game, there's no more tutorial and just only have that switch account button that doesn't work

[high ingot]

Then contact the in game support or submit a ticket here using this form:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[molten meadow]

will I be able to get a reply immediately or will it take a while?

[high ingot]

It's faster in the in game support. But it might take a few hours before you get a response

[molten meadow]

Oh ok.. thank you very much for your help, I really really appreciate it and I am so sorry for all this trouble, Sir

[high ingot]

All good. I'm limited to what I can do about bugs. I'm just an helper here. For bugs, better reach in game support with screenshot and stuff.

[molten meadow]

Copy that.. I hope it all works out.. have a nice day to you Sir and thank you once again

[idle thicket]

Hi

[vague bolt]

Is this a bug?)

[simple badge]

I have resolved the issue with my territory teleport this morning so it's no longer an issue for me. But, the issue I've been having with the game no longer responding and closing out, I have realized that it always happens when I am trying to type a msg in tribe or private chat within my tribe. I have been trying to put in my request for an R4 position before its filled up and cannot even get the message half way typed out b4 I am kicked from the game. Thus issue is causing me to be seen as an unreliable and inactive member in my tribe bc I can't remain in the game and it shows them that I am not reliable. Plz help me resolve this issue b4 it's too late for me and am kicked from the tribe.. GuntherOdinsson ID 810088, IGG ID 1539996056, SERVER 11, Tribe BNW.

[modern sparrow]

IGG ID: 811025
Character ID: Horanix
Bug issue: I don’t have my troupe on map
Device model: iPhone 12 - 1.4.6
Screenshot:

[willow forum]

Numbers should probably be the other way around lol

[modern sparrow]

Explorando esta mal escrito.

[sudden lake]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[simple badge]

I can do all of those except the screenshot. Bc I'm not informed of the game closing down and kicking me out.

Thank you for your reply and have a great day

[sudden lake]

I see you may disregard the screenshot if the issue was about game crash\

*crash

[jade swallow]

is it normal to have less points in Might Rush than your actual Might?

as if it's not hard enough lol

[glad summit]

this is already answered. 😄

[versed gyro]

I have a question about something... Is it normal to have our private discussion in game to be deleted (or just a part of thèse les)?

[golden timber]

Anyone else have an issue where the game just freezes solid while trying to type in chat?? Can't type, and can barely back out of the game??
I have Android 11, 6GB Ram and 128GB internal, my phone is a gaming phone pretty much. 🙈

[summer trench]

i havent experienced such yet. have you tried re-installing the app and see if there's a difference thereafter?

[golden timber]

48 hour install, that's terrible if it got corrupted that fast. 🙈

[summer trench]

afaik, chats can only be deleted manually. maybe a bug if it suddenly got deleted. if so, i may suggest submitting a report so they can check on it

[boreal fractal]

Buenas alguien sabes como se agregan amigos

[summer trench]

ohh, perhaps it is best to submit a report about it. maybe they have a work-around on this matter

[summer trench]

to add a friend, click on the chat box > icon at the upper left > click add friend

[viral delta]

I need helppppppp

I invited my friends from another strategy game to try this one but each one of them found himself in a different kingdom! How can they join mine if there is no kingdom teleport in this game?

[lilac remnant]

Give us a link to the answer pls

[glad summit]

If it's fine with them to restart, they could go to your kingdom by going to their Settings > Manage Characters > Create New Character > Serverlist will appear.

[limpid cosmos]

Here : #🎭bugs-discussion message

[gaunt umbra]

Yes since hero might is not considered in the event

[chilly star]

Como ven el juego

[modern sparrow]

Hiii

[limpid cosmos]

Dear players,

Thank you very much for your support of Viking Rise. Please rest assured that we have received the bugs you submitted and have informed the development team to check and fix them as soon as possible. This will take some time, so please be patient. Many bugs will be fixed in the maintenance and update.

In addition, it is equally important that when you submit bugs in this channel, please try to follow the following standards for submitting information:
IGG ID:
Character ID:
Server:
Version:
Device model:
Bug issue:
Screenshot:

The information you submit is very important for the development team to check bug issues. This will help us find the reason of Bug faster and fix the bug faster.

Please update to the latest version 1.4.9 : https://vr.igg.com/social/?l=download

Thank you for your support and cooperation. We wish you a happy life and enjoy the game!

[limpid cosmos]

If your tribe occupied the Realm before the updation, then your tribe need to occupy again after the updation, that will be counted.

[limpid cosmos]

Please try to reconnect to the Google Server and then login again to check.

[lapis ivy]

IGG ID: 1540370096
Character ID: 1128947
Bug issue: Prosperity
Device model: Iphone 8

Hello, i just wanna ask

i spent 2000 diamonds on prosperity, but it ddidnt work

i didnt get the prosperity points

[limpid cosmos]

Could you provide screenshots about your prosperity points?

[jaunty kindle]

Hi all. I don't see my warriors on the world map. Neither how they go nor during the battle. How to solve this problem??

[radiant storm]

Update lol

[jaunty kindle]

Installed the game 4 days ago) And still update?)))

[radiant storm]

Yup

[jaunty kindle]

Hehehe, funny, I'll try ☺️

[limpid cosmos]

Our team already knew this bug, and our dev team will fix it as soon as possible.

[modern sparrow]

When do I get the rewards promised in the event download

[raw vault]

Sorry for ping @limpid cosmos
Got a problem about packs that can't be bought

Will send the format as soon as I get it completed

[limpid cosmos]

As showing on the pop-up, please contact customer service in the game setting, they will help you about the purchase issue.

[raw vault]

Ok, thanks. Got one more question: after the customer support fixes the issue is there any way I can get those pop-up bundels again to be able to buy them??

[limpid cosmos]

I can't answer you about the question as it is related to payment, I suggest that you could submit the screenshots of these two pop-up bundels to the customer service and ask they to check whether there is a way to purchase them again.

[raw vault]

Ok, thanks a lot for the help ❤️

[limpid cosmos]

Always my pleasure~🤝

[modern sparrow]

I need help with this event reward. I don't think I received it sadly and wanted to ask if there is any way to still get it and get registered for the event?

[limpid cosmos]

Please contact customer service in game about the event issue or you could ask others at the general-chat, I can't help you about it at the bug channel.😅

Thanks for your understand.🫡

[modern sparrow]

Thanks for the help.

[modern sparrow]

Hii

[hushed sapphire]

In my personal info I can see my kill points but in tribe members option I cannot see mine or any other members kill points

[mint raven]

https://www.facebook.com/reel/244107571422386?fs=e&s=aEkTS0&mibextid=l066kq

[high ingot]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[remote temple]

Hello i have a question. In my game i miss several hero i already had. I can not close them as my game avatar and or is not possible to level up their talent. Did my heros died or can i get them back? I can still play with them and the exp lvl is also going up. Only no talent upgrade possible anymore.

Can someone explaine why and how?

Thank you
Victoria

[high ingot]

Check your pm

[silver mantle]

CHAT IS DELAYED BY 3 SECONDS.EVERYONE IS PISSED

30 seconds

[wispy salmon]

Lots of bugs in chats FIX IT

[shadow flume]

@north comet put it in here

[mellow dirge]

IGG ID: 1538445417
Character ID: LittleSugar
Server: K8
Version: 1.4.9
Device model: Samsung Galaxy S10
Android 14

Chat is a daily issue. Conversation history is lost, tribe and kingdom chat doesn't load and when it does finally, there is a huge delay in trying to have conversation because text takes a long time to show. It is very slow. I have been playing for 4 days and this has happened every day now. For a social game that relies heavily on player and team communication, the chat issue is a major problem.
Reported in the game already but the reply is akin to "uninstall and reinstall" and quite frankly if I uninstall a game just for a chat bug, I won't be reinstalling it.

[surreal fractal]

> Character ID: 903946
> Bug issue: hyper chat delay
> Device model: A5-2017
> Screenshot:

https://youtu.be/Q3_ykFvijIE
This is in the server 12

[velvet lance]

Same issues with chat in server 5

[modern sparrow]

issue on every chat...

need it fix quick got an event very soon

[sour token]

About chat lag/bug issues. Our team is currently investigating and working on a solution as a top priority. Thank you for bringing this to our attention and for your patience as we work to resolve the issue. 😊

[modern sparrow]

after fix ,please give us the update..so we will update the game...and continue to play

[mellow dirge]

Update on my previous post - I have zero chat now lol its all gone, kingdom 8

[small tapir]

Same. Here

[dusty rock]

SERVER 10 CHAT LAG, PLEASE fix it. Thank you.
*tooks few minutes before the message will receive and send

[winged lark]

i've not been notified of an incoming attack during the lag - chat issue and i lost all the rss and i had to spend all my booster and diamonds to heal the troops

wtf

[surreal flame]

There is a bug in read & claim all option. Generally, claim, redeem code, and some functions are not responding.

[loud matrix]

Please check also chat log of s6. Already playing but chat id is still loading.

[dusty rock]

yEAH in me too, there's claim bug

[loud matrix]

Yeah claim bug for chat log

[dusty rock]

hey guys

[hallow willow]

Chat is loading server 14

[modern sparrow]

IGG ID: 1540002204
Character ID: 811025
Bug issue: I don't see my troops on the map. Even by changing the settings.
Device model: iPhone 12

[loud matrix]

Maybe coz ur phone is iPhone hehehe

Already claim only chat problem remain.

[echo steppe]

Entre le tchat qui bug et le jeu qui rame, on va passer une bonne game

[modest void]

After update chat in game not working and mail it's empty

[whole shoal]

Yeah chat laaging is daily issue and I can't claim rewards

[modern sparrow]

Chat and mail system is down

[honest lava]

game has completely crash chat

[high ingot]

Dev team are working on it. Please be patient. Thanks 🙂

[modern sparrow]

IGG ID: 1540002204
Character ID: 811025
Bug issue: I don't see my troops on the map. Even by changing the settings.
Device model: iPhone 12

Solution?

[raw vault]

IGG ID: 1483545564
Character ID: 694741
Bug issue: I can't see any mails in my mail inbox, like everything has completely vanished.
Device model: Samsung Galaxy A53

[velvet lance]

Hi Devs not just chat that is laggy, the game is taking a long time to render in general. Just most obvious with the chat function that is almost entirely not working

[raw vault]

Please be patient, the team is looking into the problem and are trying to solve it as soon as possible

[tidal kelp]

here we go again with the chat !!!!

[raw vault]

Guys please be patient, the issue with the chat has been reported and is being taken care of. Just give the team some time and have a good time playing 😁

[honest crown]

Getting attacked by my own tribe?😅😂

[fluid tinsel]

I'm a new player and haven't been in the game chat, yet, so I have no issue with it. My issue, so far, is the mail. It won't show the rewards in it, as collected. I have to exit the game and reboot, in order for the mail notifications gone and the rewards collected. This is very annoying for me. I like the game, but the mail thing and having to exit the game every time I turn around will cause me to delete the game.

[raw vault]

IGG ID:
Character ID:
Bug issue:
Device model:
Please use this template for reporting bugs

[honest crown]

Good to know I'll do it thanks!

[raw vault]

No problem

[honest crown]

As issue just describing what happend right?

[raw vault]

The problem has been acknowledged by the team and is being taken care of. Please be patient

[raw vault]

Yep

[fluid tinsel]

Thank you.

[raw vault]

No problem, always glad to help

[ashen dune]

IGG: 1540205729
CHARACTER ID: 842295
BUG ISSUE: Chat not loading
DEVICE MODEL: Galaxy S20FE

[steel monolith]

Anyone know how to teleport to tribe even when you use the teleporter and says not in tribe territory when I’m right next to my tribe mates

[errant elk]

Chat funktioniert gar nicht mehr

[lapis bone]

Just started the game last night and I'm only lvl 6 but lost my shield already. Is that suppose to happen?

[steel monolith]

It’s only 8 hours

[lapis bone]

Oooffff that's garbage 😆

[vocal crown]

This is bothering me

[steel monolith]

You get more eventually lol just fight the groups and you can have a chance to get more

[velvet lance]

Cheers devs server 5 is running much better now

[modern sparrow]

no,its not

same thing ,worked 1 min

[mellow dirge]

Kingdom 8 still not right

[modern sparrow]

now stiill ..i write something i comes in the chat after 30 sec

[dusty rock]

HEY DEV, SERVER 10 still have Chat lag issue

[brittle cypress]

SERVER 5's Chat is still as buggy as Amazon Forest.

[dusty rock]

server 10 still experience chat lag issue and mail bug (can't mark as read). please fix it dev Thank you

[wispy salmon]

Still fckd up in k8

[dusty rock]

server 10 still experience chat lag issue and mail bug (can't mark as read). please fix it dev Thank you

server 10 still experience chat lag issue and mail bug (can't mark as read). please fix it dev Thank you

server 10 still experience chat lag issue and mail bug (can't mark as read). please fix it dev Thank you

server 10 still experience chat lag issue and mail bug (can't mark as read). please fix it dev Thank you

server 10 still experience chat lag issue and mail bug (can't mark as read). please fix it dev Thank you

[wispy salmon]

Server 8 is fckd up in chat and mail

[median steeple]

Hello, MAC Book Pro can not be used

[shadow goblet]

Hi guy

I new

[frail pivot]

Server 12 Still experiencing issues. Mail system is still extremely slow and unresponsive.

[dusty rock]

server 10 still experience chat lag issue and mail bug (can't mark as read). please fix it dev Thank you

server 10 still experience chat lag issue and mail bug (can't mark as read). please fix it dev Thank you

[modern sparrow]

same problems even with email now

[dusty rock]

server 10 still experience chat lag issue and mail bug (can't mark as read). please fix it dev Thank you

server 10 still experience chat lag issue and mail bug (can't mark as read). please fix it dev Thank you

server 10 still experience chat lag issue and mail bug (can't mark as read). please fix it dev Thank you

[frail pivot]

Spamming wont get their attention any faster. Knock it off.

[errant vessel]

Chat and email lag still. On Serv 10. Reinstalled again. Same issue.

[ashen dune]

CHAT not fixed

[modern sparrow]

Sever 11 is still lagging but not as badly as before

[azure coral]

Server 9 chat is still not working even after they say it’s fixed

[serene yarrow]

14 chat still bugged

[rigid lantern]

Server 10 chat is even worse

[ashen dune]

Server 11 still lagging and half the time loading screens

[modern sparrow]

It's still lagging after I've done the update.

[restive vigil]

هلو

[whole shoal]

Yeah same for the server 7

[warm sparrow]

Bugs not fixed it's still lagging

[frail pivot]

Server 12 chat and mail is broken again. Longer than 1 minute before a message you send appears in chat.

[limber jolt]

Server 8 chat still broken

[shadow flume]

Still not fixed server 1

[fierce terrace]

Chat is still broke K9.

[dim salmon]

Even after update, chat is lagging way too much guys...

[maiden trellis]

I received an email saying the chat was fixed but it's not there's a huge lag and every time I try and enter text it says I haven't entered anything then maybe 5 minutes later my message will show up

[grand prawn]

10 still broken too

[raw sedge]

?07

[narrow wraith]

The game was terribly lagging , and they also managed to break the chat ... Trash content

[median cloak]

Hmmm

[modern sparrow]

they broke the emails as well

emails worked fine

now nothing

[mellow dirge]

Another Sugar 😳

[rugged gale]

Well I'm loving this new add on in the game where I get constant lagg

😅

[sleek python]

The lag is terrible and so is chat 😪

[mellow dirge]

I like the laid back, slow approach, feels like we're on holiday mode lol

Kidding, it's driving me mad 😂

[rugged gale]

Love it! Feel like ripping my hair our and gluing it back on

[mellow dirge]

Pahaha

[sleek python]

🤣

[rugged gale]

Fun fun

[ruby zephyr]

I thought you fixed the problem. as it says in the ingame email? not been fixed 🙂

[tidal kelp]

Chat is still lagging, yall dodnt fix anything

[mellow dirge]

Look at you showing off, you got mail, quit bragging lol
I dont have mail 😂

[south wing]

The chat is still laggy as hell in K9 😩

[ruby zephyr]

You can't see anything, but it's nice that I have more #flex than you 😂😂😂😂

[bleak nacelle]

chat is still laggyyyy. didnt fix anything xd

[high ingot]

@here The support team is currently working on the lag/chat issue. Please be patient. Thank you 😊

[ruby zephyr]

So I know it so that you only send an e-mail if you are sure. IGG so I think that's enough, all right I'll send an email that everything works again 😂

[normal sapphire]

Chat is still bugged

[mellow dirge]

Don't wanna jinx it buuuuuuut K8 seems to be getting much better 😃🥳

[mellow dirge]

You can stop ripping your hair out now lol glue it back on

[rugged gale]

😅

[ruby zephyr]

k8 who's playing it 😄 k10 first please 😂

[abstract radish]

I hope the chats gets fixed soon

[sweet spruce]

Yeh chat still broken for me too.

[mellow dirge]

I bet the devs really regret putting out that bug report mail they sent today ... poor sods 😂 aww I feel for them today

[frail pivot]

Its all working good now on kingdom 12. We'll see how long that lasts🤣

[supple stag]

Is it seriously a month before an inactive R5 can be replaced?

[high ingot]

7 days

[supple stag]

Thanks Karg

[grizzled thicket]

weird bugg

i was fighting with lvl 50 niflung leader

and after the fight in the report it is showing me victory but on the reward screen is still not defeated

[raw vault]

@grizzled thicket
IGG ID:
Character ID:
Bug issue:
Device model:
Please use this format for bugs

[daring basin]

game keeps crashing when using chat in game

[high ingot]

Have you tried to clear cache? then restart the game?

[daring basin]

yeah been doing that still same is only when u are sending a long message if you put ok if fine if after about 7 words

[grizzled thicket]

igg id: 367061

character ID : berserker mito

bug issue : rewards for lvl 50 niflung not able to be looted

laptop huawei (android emulator )

[raw vault]

Plus ss

[grizzled thicket]

@raw vault sory what do you mean by plus ss

[raw vault]

Add screenshots of the in-game bug as well