🎭bugs-discussion

[rose charm]

Hi Vikings, you can drop all the bugs you've encountered in this channel and see if other players are facing the same issues as you. You can leave your **User ID **in your report so that the team will be able to run their checks.

Note: User ID is important, kindly remember to leave user ID for further checking. Thank you for your support

It would be great if we could follow the bug format.

Bug:
User ID:
Screenshot:

[wraith moat]

fps drop a lot when you play a littel more

even on 60 fps

[hoary dove]

Found 3 bugs:

1. Niflung camps don't disappear after visit

2. Construction credits can be received more then 20000 a day

3. When rss are finished at farms outside fief a hero doesnt come back home and some rss a left unfarmed ex there were 20k rss, hero with load 21k harvested but received only 18k, harvest didnt continue, hero didnt go home

4. Private chats cant be deleted. After game restart they appear after delete

[rose charm]

Hi Beltrona, thanks for your feedback. Could you provide use your user id for further checking pls?

[hoary dove]

Id:50

All events are gone

Bug in description

[opaque zinc]

60k! Sooo cool!!!!!!

[timid juniper]

Good afternoon, tell me yesterday there was a list of tasks for every day, today it is gone?

[rose charm]

Hi cheifs, about event display issue. We are aware of this issue and are fixing it. It will be updated later. Thanks for your report. @here

[timid juniper]

If the buildings are visited before the opening, the report does not disappear and always remains!

[hoary dove]

Third village generates a lot of 30d shields

Quest in meeting square cant be completed and no reward/progress is shown

[rose charm]

Noted and will be fixed in later versions. 👍

[rose charm]

hello Beltrona, could you provide us the screenshots when you meet the problem next time? It would be great help for further checking. Thank you.

[hoary dove]

Ok

Cant attack camp after 4th village and cant attack tower

Camp does not have attack bottom

[rose charm]

👌 Checking

[rose charm]

Thank you. On it!

[rose charm]

Your progress moved fast. That's great! This will be mapped out in a future release. Thank you for your feedback.

[rose charm]

This also a display bug which does not affect the actual acquisition. Kindly follow with ingame mail info first and we will fix the bug in future update.

[hoary dove]

Help counters dont change

There were several helps from guildmates but nothing changed

[rose charm]

ok, checking~

[tepid niche]

Hey love the game so far.

Rebate 1000 gem doesnt work for me.

You can check the account Sokjsiej - nickname

Claimed but nothing. Please check.

[rose charm]

No worries, we have checked your issue and will send our compensation via ingame mail soon. Thanks.

[rose charm]

Compensation has been delivered in game. Please feel free to contact me if you have any questions. Have a good time.

[hoary dove]

Look at progress 745/5000

A few hours ago it was xxx/2500

First resource hut place. Harvesting from nothing

[hoary dove]

Found what help popups are correct but incorrect in guild menu

Drop chances are too high

Discount bug with food

[hoary dove]

Kicked out players are shown in guild chat as leaderxxxx even though they have nicks

[hoary dove]

One more bug

I,ve got enough coin for divination but it says i dont have enough rss

[hoary dove]

Hahahahaha made several raids in guild and broke them

Timer does not count and cordinates 11:11. Black friday

From time to time all mails disappear

[hoary dove]

Progress bar shows incorrectly

Done on 66%

[rose charm]

👍 thanks Beltrona! We are on those bugs now. @hoary dove

[glad merlin]

bugged when I sped up the build to finish, and as I'm using the bonfire to auto-evolve my buildings, so just when I sped up the build to finish

The bonfire immediately started construction for the next level, thus causing the bug

[hoary dove]

@rose charm events are gone again

[rose charm]

on it

[rose charm]

hi Beltrona, are you still there? We would like to login your account for further checking.

Is it ok?

[hoary dove]

Yes. Yes

After reloading events appeares

Appeared

[short viper]

hello, you are already at 149.127 power, your strong 😅😋

[rose charm]

KK

[restive laurel]

Wow man how did you get so much might > Yes. Yes
@hoary dove

[hoary dove]

Hi there is no reward for lvl2 fortress

[random silo]

When does this game available in Asia?

[rose charm]

We will open more regions in the future, stay tuned~ 😉

👌 noted, thanks @hoary dove @wide talon

[glad merlin]

graphic bug while zooming out

Some things on the map disappear, I don't know if it's supposed to be like that, or it's a bug

[hoary dove]

Bug in 5day event

[potent tree]

It looks like i have 3 handyman, i will not have them do anything and i still cannot clear that area after lvl 6 to expand

[old cloud]

unlock and recruit?

[random silo]

Lovely can't wait though 😜😁

[rose charm]

https://tenor.com/view/happy-dance-seinfeld-yeah-cheering-gif-25658165

[old cloud]

User ID: 1167
Bug details: Visual Bug in the daily quest list
Screenshots:

User ID: 1167
Bug details: The alliance removal report seems incorrect, it says "Removed from the Tribe by Anubis" but I am Anubis ... How did I kick myself
Screenshots:

[restive laurel]

Can anyone help me out here, I don't know why I can't attack the camp

[old cloud]

Well you got no reply so here
#☕general-chat message

Make your troops march near it and when near the camp just hold and drag your troops onto the camp and you'll get it.

[restive laurel]

Make your troops march near it and when near the camp just hold and drag your troops onto the camp and you'll get it.
@old cloud worked perfectly

[old cloud]

https://tenor.com/view/jack-sparrow-salute-hat-off-condolences-jack-sparrow-hat-off-gif-18163964

[empty hemlock]

Take from prison 23 shields on 30 days

[restive laurel]

Take from prison 23 shields on 30 days
@empty hemlock got more

[sacred thunder]

Scouting the neflige tribe outpost if you scout on your own without clicking on the tap menu it won't dissappear. Photos to follow

Number comma is off

[analog condor]

Some #🎭bugs-discussion on device Xiaomi Redmi S2

[analog condor]

And forclose

[rose charm]

Noted, we will check it~ Thanks for your kindly report.

How about switching mode to low pls? Does it work for you? @analog condor

[analog condor]

it's on the low setting, that's why I'm giving feedback

[rose charm]

😅 noted

[warped rock]

Not a big bug but, I start a world fight then hit the city button. The music kept going.... the war drums is kool. But after 10 mins I had to restart the game. It would not stop. 😁

[old cloud]

Use the format maybe ... it's easy for the admin to take notes

[restive laurel]

I've completed the main campaign (I've defeated everyone in my town) but the harbour still hasn't been activated

[hard sky]

Same here

[hard sky]

Trying to capture the 5th sentry tower but it requires me to kill these troops. there is no attack button. All other enemies have been beaten.

[old cloud]

https://tenor.com/view/wow-gif-22908691

Click and drag your troops

[analog condor]

#🎭bugs-discussion
Bug: Forclose on the Xiaomi Redmi S2 device. (left-align low setting)
User ID: 1864
Screenshot: Not attached

[hard sky]

#🎭bugs-discussion
Both infirmary use the same CD time for the same amount of healing troops. They are not independent of each other(i.e I can't have half my troops in each one to split up the healing time)

[analog condor]

#🎭bugs-discussion
Bug: Can't fix it
User ID: 1864
Screenshot:

[stray glade]

I am missing my pikemen building

[rose charm]

Could you provide us your user ID and the screenshots of problem pls?

[wary mountain]

Purchased worker, replacing a worker from resource hut. This is what happened. Now cannot edit anything in worker info

[rose charm]

Noted, thank you. BTw, that is your user id pls?

[wary mountain]

I logged in today and it is no longer occurring. Do you still need the ID to investigate the bug?

[rose charm]

Thank for report, we will check in details. 🥺

[onyx fern]

Bug... Can't progress cause I don't see anything to fight

[teal pond]

Cannot progress because it will not let me attack. I have to hunt a beast inside my base and manually drag it. Just before 5th tower

[sweet shoal]

Cant progress past mistic realms cleared town and lost to them then they despawned
User id is 3504
Please fix cant wait to see more of this game

[main cape]

You can't see bottom menu

[ancient dragon]

Bug: When going from the map to the Fief the orange circle remains and I'm unable to tap anything inside the Fief.
If I go back to map and back to Fief a few times over the game will function as normal.
ID:5
Screen recording attached

[ancient dragon]

Bug: I have 3 villages set as agriculture which should give a total of 9 workers that can gather from resource points in the Fief village areas. From resource points interface I can only use 5 of them. I check worker management and I have a total of 9 workers assigned to gathering. 4 of them are idle but unable to be used. I believe the issue is within the Resource Point interface.
ID: 5
Screenshots:
-Worker management interface showing I have workers assigned but idle
-Resource point interface showing I can only use 5 of them

[modern sequoia]

Bug: Unable to leave , fix that please i need to gather.

[ancient dragon]

Bug: When I try to use the Conquest feature in the Smithy it takes me to the corner of the map.
ID: 5

[paper gulch]

Sooo downloaded logged in.. logged out.. when I try and get back in it loads then black screens to what looks like a webpage. But it will never let me back in.. I uninstalled and redownload.. it let me back in but now I went to relog again and it is doing the SAME thing

[old cloud]

Can you open a ticket and send me a SS of what you are getting? #📩tickets

[ancient dragon]

Bug: I'm finding some Niflung Camps and Viking Villages on the map manually. They aren't showing in the Camp Reports interface.
ID: 5

[patent arrow]

stuck on chapter 4. I can not collect resources and continue to play further.

[old cloud]

there are no bushes left for you to collect?

[ancient dragon]

Just tap the chapter missions on the left. The 2 that are left to complete don't require gathering resources.

[final cape]

Bug: I recruit today 1000 Tier 2 Bowman but i don't become this.

ID: 503

[patent arrow]

I press as you say. transfers me to the infantry building. to make infantry I need to collect resources. and the resources I can't collect, as I indicated in the picture above.

[patent arrow]

no. everything is clean there.

[old cloud]

Collect those boxes at the corner

[old cloud]

Create a ticket and drop your account id

And explain what exactly happened

Thank you

[dire pulsar]

One of the bugs is that once it shows the power with a high number, it also shows like this once

When I say that the game has many bugs, this is just one of the bugs

[winged tinsel]

Typo possibly, goddess of death is Hera, who is the Greek goddess of marriage and childbirth

[final cape]

BUG: The game doesn't work on Samsung Galaxy Tab S7 FE
After start the game it come the main screen which is not complete and cut on top and button and dont download the needed files

The game Version is the latent from Google playstore 1.1.3

[paper gulch]

Soo I figured it out I think.. apparently it won't run if my wifi is turned off even though I have mobile data..

[severe pier]

One thing I noticed in kingdom chat is, only certain players are able to tag other players in chat. When I or few others do it isn't highlighted

[fiery junco]

Stuck on the loading screen and game won't fully load in

[old cloud]

Yes, that's a common theme for these CBT runs. Well have fun

[old cloud]

Bug: Tribe Territory resource claim doesn't seem to work, I haven't been able to check for every rank but for R4 it doesn't work but R5 is able to collect em but we are not.

[inner depot]

Hi

Anyone

Is this a bug or 🐛?

I have been stopped just at the beginning of game

Help

[old cloud]

Yes ... try to restart and see if this still repeats

[inner depot]

How to restart?

[old cloud]

Just close the app and start again

[inner depot]

I removed the game and installed it again

[old cloud]

It's still the same

[inner depot]

But still the same

I think should restart the account

[old cloud]

Hmm Will ask about it

[old cloud]

That's difficult

[inner depot]

Not in-game option

[fiery junco]

Almost 15 hours now and still can't get on the game. Tried removing game and redownloading and still does the same. Been sitting on this page now for over an hour.

[old cloud]

using Wi-Fi or mobile connection?

[fiery junco]

Wifi

[old cloud]

https://tenor.com/view/wow-cat-chat-juju-juju-cat-gif-16905771

will get back to you...asap

[old cloud]

This has been fixed thank you 🙂

[nocturne geyser]

one of my village is completly useless because i switched the type it was and built an extra market in it and it wont build just stay as foundation cant change cancel it and cant the village type anymore because its building something clicking the build just glitch the game and prevent anymore action with all other building until game is reloaded

[nocturne geyser]

forgot to put my player id with it

[inner depot]

Step by step

[true brook]

I cant change my name ?

[old cloud]

Looks like a visual bug

[frank olive]

FCKING HELL... LIKE 30 HOURS AND I STILL CANT RECRUIT PIKEMAN, I TRYED DELETING CACHE DATA, ETC, I TRY CHANGE WORKER AND I CANT FIX THAT

These messenge dont let me recruit

Something of a farmer queque, i dont know what that mean

[ancient dragon]

@frank olive tap your pikeman barracks. There is a button above it that should be orange if you have a worker assigned to your pikeman barracks. If it is gray tap it to assign a worker

[frank olive]

Yes.. I cant change, "worker is occuped" or something

[true brook]

Forgot to add my id

[old cloud]

are you using the outdoor meeting?\

[acoustic glacier]

Got a little bug where when I create a new building I have to restart the game entirely. I am using a Fold Z 3

[ancient dragon]

Free up worker manually or change your workers priority queue and hit apply all

[frank olive]

I try of all the ways nothing work

[neat drum]

@acoustic glacier i have same issue

[acoustic glacier]

Yeah it's not terrible but its there

[neat drum]

I agree but itll get annoying soon lol

[upbeat flint]

Keeps popping up I need to investigate but I already have .

[ancient dragon]

Please use this format when submitting a bug report
Bug: Please explain the bug in detail
ID: Just type your ID number here.
Screenshot: Attach a screenshot of the issue here. Include any screenshot that would help identify the bug

[upbeat flint]

Bug: I have a location that I have already investigated but for some reason it shows I still need to do it but I can't.
ID:1008

[frank olive]

NO SOLUTION FOR ME? I STILL CANT RECRUIT PIKEMAN....

[alpine heron]

This is also an issue on the fold 4

[ancient dragon]

Disregard gems were in bag
Bug: I tapped to claim the 4000 gems from rebate pack after the waiting period. I didn't receive any gems from it.
ID: 5

[severe pier]

I used the code you provided, it let me redeem it, but I don't see the reward anywhere

[rose charm]

Hi Kalilla, is the problem resolved yet? i might be caused by the lag issue.

[rose charm]

hi there, is the problem resolved yet? Is it unable to enter game all the time?

[rough star]

My building queue keeps getting stuck I have to close the game and relaunch it in order to build/upgrade anything else

[final cape]

Yes the process for Download additional data doesn't start and in buttom should be the the version Information but there is nothing

[pale flicker]

The display of statue is wrong and I have vertical stripes in background screenshot
Player ID:7

[old cloud]

Good one ...

[ancient dragon]

You should have 500 gems sent by mail.

[rose charm]

Got it. We will check it.

[gray galleon]

Not sure if it's a known issue but drop down notifications don't launch the app on Google Pixel. Everything else is amazing!!

[wraith flame]

Whatever the location was in the top left of our cities, it keeps telling me to unlock or release some prisoner there. The key icon is stuck on my screen when I'm in the upper left. After clicking where the game tells me to, it just says "invalid operation"

[severe pier]

It keeps saying claim in green. I have claimed it and nothing there. This is a glitch.

Also, you seemed to have fixed it once... But now it is refreshing after 1 task is done, again.

[modern sparrow]

For over 1 day, my game is frozen on the loading screen, Redmi Note 10 Pro running Android version 12

[old cloud]

You were able to play before?

[modern sparrow]

Fortunately yeah, and was quite enjoying the game

[old cloud]

are you on wifi or mobile network?

[modern sparrow]

WiFi, very good connection

[old cloud]

whichever it is try to switch and check

[modern sparrow]

Done all that countless times, unfortunately it's still the same

[old cloud]

Alrite

They will look into it

[modern sparrow]

That's my account, hopefully it gets sorted out but bedankt mijn vriend 🫱🏼‍🫲🏻

[ancient dragon]

@modern sparrow please edit your bug report to include device details. This way they can optimize for your device.

[quartz badge]

The event to level up one new skill I have done on 2 heros and has not given me to reward for it

@modern sparrow hey brother

[ancient dragon]

That one does need lvl 20 hero. Cause you have to equip a 3rd skill to a hero. Besides their 2 base skills

[quartz badge]

It does not say that. Only says learn 1 new skill with any hero

[old cloud]

That's the only way to "learn" a skill

The others are just upgrades

Shiki is correct

It could have been better worded... with
"Equip a skill" but 🤷🏽‍♂️

[fair idol]

My city keeps turning red and then a massive flashing light over it. I can't do anything when it's like this. I switch to world map and it won't let me do anything there either. Please fix this.

[ancient dragon]

#🎭bugs-discussion message

[alpine heron]

#4696 - Fold 4. When you play you can have the phone either way up as long as it's in landscape but after you open chat, when you leave it gets stuck in what the phone thinks is the right landscape orientation. Only way to get it to switch back to auto rotating is to close the app and reopen.

[bronze jay]

I want to report a bug about a red dot

[old cloud]

Does it persist even after a reload?

[bronze jay]

Yes

[old cloud]

alrite the team will look into it

Bug: Chronicle quests the taming area is already occupied but the quest would not update, it shows that the quest is incomplete.
ID: ÚLFHÉÐNAR#0035
Screenshot:

[severe pier]

This is driving me crazy as well

[old cloud]

Let's see if they can give us a hot fix haha

[pale flicker]

That would be great 🙏

[weak terrace]

Hi. I'm done with saving odin . But I can get access to to the taming area. And chronicle day 3 it says that not hav occupied it. But ihave

[old cloud]

Yes it's a bug and it has been noted

[modern sparrow]

Bug: timer won't go away after I use speedups to finish
ID: 1899
Screenshot:

[rose charm]

@green yarrow
let me forward the bug here. thanks for your report.
#☕general-chat message

[tired mesa]

I get this when working on bounties a lot

[crystal shore]

The games very laggy

[green yarrow]

I've beaten the area where the taming is but on the chronicles quest it still says not complete. Not sure how to "occupy" the taming area once the battle is over

[green yarrow]

I agree it's slow at times. But as a pc gamer I would hardly say "laggy"

[crystal shore]

Weather it's pc console or mobile she's laggy mate, go to look through the map and it takes 4-5 secs to move plus collecting troops etc..very slow/laggy same thing

[vocal anvil]

I'd like to report a possible bug. For the past 3 or 4 days it's been working for the most part. But when I try to do things it gives me a pop up saying "server anomaly" and closes the app

[chrome sail]

My chats vanished and chat won't work

[elder echo]

Chat bugs, camp report tab opens up everytime I press something, game freezes and monster search takes to left bottom of the map without monster appearing.

[ancient dragon]

Bug: Gathering from Sawmill Resource points inside the Tribe Territory does NOT increase lumber in the Tribe Warehouse. Please fix asap. We need more wood to build more flags.
ID: 5

[hollow lily]

Bug?

[edgy wing]

New here but I'll be back in a bit still figuring things out, I'm used to Vikingard

[chrome sail]

Anyone elses chat menu stop working

[edgy wing]

No but the game seems buggy

[old cloud]

Nope, the feature is just not added in yet. So no mounts

[old cloud]

Looking into it

[old cloud]

The UI is...the game when not interacting with the UI runs really smooth, but as soon as you click an icon it goes ☠️

[edgy wing]

Well how do I recall all my troops so I can relocate with alliance

[old cloud]

Erm click on the troops... then the "return" or arrow that appears

[chrome sail]

@old cloud any luck

[old cloud]

Ah trying man...I'll try to get an answer for you...

[chrome sail]

Thanks

[edgy wing]

How can I send out more than 1 set of troops at at time, shows I can send 2 but I can't figure out how to

Shows I should be able to

[old cloud]

Do you have enough troops?

When you want to send out marches
You click on an empty space and hold for a while until you get a pop up tab ... at the bottom it should say march

Click on that and you will be able to send out marches

[edgy wing]

Ya it seems like I need to have a troop camping then I can send group 2 then move them both into battle, seems a bit complicated, to bad we can't just click all the commanders with their garrison squad at the same time

[marsh dome]

are they aware of the bug at the moment? The harvest festival isn't allowing the final chest to be opened with full completion in game name is ausibloke. Can I get some support for this please?

Also these don't seem to go away even though they are completed

[edgy wing]

They been retreating for an hour now

[old cloud]

https://tenor.com/view/osita-iheme-aki-and-pawpaw-lheme-contemplating-life-gif-16101423

[edgy wing]

I guess I'm gonna have to uninstall the game

[edgy wing]

Yep they still stuck in the same spot, that needs to be fixed I cannot win anymore battles with oy one troop

[old cloud]

can you ask someone to attack your troops?

oh they ded already

[tired mesa]

Words not in English and can't click on anything

[random shore]

To the left of the commerce village, the purple Stonehenge... Ive beaten the troops there but cannot free the captives.

In the village with the first dragon that needed to be killed, I could assign workers to the workshop there, but I cannot select the key above those prisoners to free them. It takes me to the worker assignment

[inner willow]

Bug: Blank page when pressing soul alter. Always have to Quit game to play again.
ID: 4787
Screenshoots:

[edgy wing]

They dead right at my gate, they been they been retreating for 12 hours

[edgy wing]

Not sure what happened but they finally moved.....that was frustrating

[modern sparrow]

Hello

[edgy wing]

Hi😃

[random shore]

My soul altar has a bubble above it showing the skill cards I believe. I can open the altar and it shows the large tree but nothing happens and there is no way to exit that screen. Each time I have had to exit the game to move on

[marsh dome]

Still can't claim the harvest festival chest

[inner willow]

Look up I sent that a few hours ago. 👍

[pale flicker]

Game gets stuck at this point screen won't react need to restart my phone
ID:7

[pale flicker]

After reset game is Exploration map visible and works

[blissful talon]

The game keeps crashing during log in. I'm going to Uninstall and reinstall it

[haughty charm]

hello?

[marsh dome]

Didn't get to claim the harvest festival final chest and now onto next challenges this needs to be fixed and rewarded

First pic is yesterday second is today

[old cloud]

Just realized I was the one who attacked you troops 🤣🤣🤣🤣

[signal nebula]

Why can't I move my Village next to my other clan mates?

[edgy wing]

Ya I never could move mine either. Apparently you have to have all your people garrisoned in your fort before you can relocate. Good luck

[edgy wing]

Well thank you, I have already uninstalled the game

[old cloud]

No you have to have them back in your city.

[old cloud]

well gg

[edgy wing]

I'll reload it when they open it up for real

[random shore]

Used an expansion order but did not get 2nd worker

[old cloud]

Did you assign a worker to the post?

[modern sparrow]

Hi everyone

[mint nymph]

There are still bugs in the timing area also in some quests that do not record your progress

[old cloud]

Could you point them out?
It's easy that way for the dev team to work on it

[mint nymph]

It says that it will be unlocked when I have conquered it, after conquering it, it remains the same

I don't see the bugs in the quests that don't register, but the example says that I must discover 300 blocks of fog and I've already been more than half of the map and I don't advance from 291, also another one that says that I must kill a number of enemies, I do it but I don't registers

[random shore]

@old cloud I'm not certain What I did at that time apart from try it multiple times and then exit and return. But later when I went back to it it did work. Thank you

[vocal anvil]

Found a thing.

[rose charm]

Got it.

[granite shuttle]

i sent out a few pm to a couple of people now i cant remove them and my chat box is bugged i cant chat to my clan mate nor the kindom please fix my issue i am a clan leader and i need my chat box working again plese!

[ancient dragon]

Bug: Sharing battle reports doesn't work. I've tried to share battle reports to kingdom chat, tribe chat, and personal chats. It always says, "Shared Successfully" but the report doesn't get shared. I can't see it; nobody else can see it, either.
-This seems to be the same for everybody
-Only scout reports can be shared successfully
ID: 5

[modern sparrow]

How do you invite your leader back into guild chat

When he is in the group

Already as members of the guild

[old cloud]

How does one leave the chat while in the tribe

Can you send ss or something

[ancient dragon]

@modern sparrow have him pass leadership to an Jaris/R4, leave the guild, then join back to the guild, and give him leadership back. He should then be in the Tribe Chat

[ancient dragon]

👆BUG: when someone reinforces tribe farm the reinforcement interface looks like this

[white temple]

Been stuck for 2 days unable to heal troops.... days my city is at war. am I missing something or this a bug? Not really able to play with my troops

[marsh dome]

Both titles are on the wrong section

[opaque pasture]

Me and @elder echo tried something and it seems this is a bug?

I mined 290k food from a farm and when my army carried 290k of food I let Juoso attack me.
Juoso won obvious and I lost, but..

He didnt steal any food supplies from my army even when he won and I lost all the 290k food I farmed.

Is this suppose to happen?
(check reports below)

Otherwise there is no benifit at all eather to attack a enemy who is farming, also I could inmagine for me(lose team) I lose food.
But to lose everything, also sounds like quite heavy on that part as well to make it logic inside the game.

[elder echo]

If I press 'Use' on daily quest tab mission "Use 5 resource items" it takes me to this.

[opaque pasture]

With a personal mail.
Everytime when I logg-in again, I have a red-dot appeared as mentioned I have not readed a message.
But this is still my own personal message as last written to him and it keeps popping-up, even when I relog serveral times.
When someone else ends in a message and I read it , the red-dot does not appear again.
This is a bug in my piont of view.

[upbeat flint]

ID: 1008
I was attacking for the runes around alter in a lake and my troop have now become stuck on an island. It will not let me recall my troops says no possible path.

231:427 I basically have no march now 113k troops

I try recall or move troops somewhere

[upbeat flint]

?? How long to wait for reply till this is sorted I cant do anything else. No port no attack my vanguard or smithy beasts.

[rose charm]

We will check it and get back to you soon. Thanks for your report.

[rose charm]

hi there, the problem is resolved, kindly re-check in game.

[upbeat flint]

Thank you all sorted

[chilly seal]

Bug with two building places in queue. One of the workers are just stuck even if I don't upgrade this building. 2nd time same problem. Last tame it was just fixed by themselves.

[elder echo]

City scout reports seem to be still broken. Report says 6.1m raidable resource and after 1.5m I started to hit dry.

[wary mountain]

Seems a game resource isnt connected properly on the Ulf character. Cannot select blue hero statues.

[elder wolf]

0% chance? )) great deal )

[opaque pasture]

Battle-report sending:

As mentioned, he sent already 2 times a battle-report to me in a personal chat.
Still did not receive it from him.

[signal nebula]

What's with the taming area that I occupied but says I can't do anything till occupied?

[potent orbit]

Not open during CBT2

[green yarrow]

Heya so my main hero disappeared. I can see him everywhere. But cant choose my hero to fight and when I try to remove his equipment it says can't do that while the hero is away from the city.

[old cloud]

give your ID and a few SS if you can

ID: 0000
Bug: ||Cockroach||
SS:

[wary mountain]

Havent been able to do anything in expeditions for several weeks. This screen is essentially frozen except for the back button.

[wary mountain]

Also, pointing out that this bug is still on place and we've confirmed it effects not just me. Its others ive asked. But havent received a response.

[wary mountain]

Are bugs no longer being taken?

[wary mountain]

Ill take the lack of response the last few weeks as "game has sold, testing is over"

[rose charm]

Hi Leofric, checking. We will get back to you soon. @wary mountain

[rose charm]

Thanks for your kindly report. Expeditions frozen issue and the display issue, received, we will work on it.

[rose charm]

This collection and feedback is continuous. Welcome all kinds of bug reports. Thank you.

[rose charm]

@here #🎭bugs-discussion About channel info update.

Report bugs you face in-game and see if other players are facing the same issues as you. We will forward your reports to the team on a weekly basis and will work on resolving the bugs you face.

If any Chief has urgent case or bug for further help, kindly feel free to leave our message by tagging official account or mod team. And could also submit a ticket for that in #📩tickets . We will always be here for you. Thank you for your support.

[coarse citrus]

Hello everybody Do you also play the game EoC here?

?

[old cloud]

This is different game

not an alliance

our open beta will start soon

[coarse citrus]

so you have nothing to do with Era of Conquest :)?

[old cloud]

nein

[coarse citrus]

Ok dann gehe ich wieder xD verstehe nicht warum man ein link auf eoc teilt wenn ihr nichts damit zu tun habt ^^

[old cloud]

Ich glaube, diese Person hat den Link geteilt, in dem sie mehr Leute auffordert, dem Server für dieses Spiel beizutreten

[old cloud]

Soooo I forgot to report this bug. I don't think anyone else had reported it either.

ID: Meh
Bug: Hero filtering doesn't work.
The filter is applied only when we apply the filter and then go on to the detail of any hero and then back out to the menu.
SS:

[rose charm]

Received!

[rose charm]

@everyone
Greetings, Chief! If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

This channel will be used for everyone to see if you’re facing the same bugs as other players and talk about it. While the team will be monitoring this channel to check on commonly faced bugs, this channel will not be used as a substitute for Customer Support. All official bug reports should still be made through the game.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[shut wharf]

Not being able to get into the game. When I start it I get the IGG logo, the gamename with forest background and then all I get is a nice scenery of a snowy landscape with viking village in the back and banners on the left side of my screen and thats it.. nothing loads, left the game for 15mins and still nothing. Reinstalled it teice now and still nothing. Im playing on a Samsung A52s

[limpid cosmos]

Could you provide a screenshot about the stuck screen?

[shut wharf]

This is the screen I see

[limpid cosmos]

OK, we have recorded and forwarded to our team for further checking. By the way, please also change your network between 4G and wifi for trying.

[shut wharf]

Ok thnx for the info, I am on 4G atm and tried on wifi aswell. Both didnt work.

[limpid cosmos]

OK, but don't worry, I will return to you once I get the resolution, sorry for the inconvenience caused by the issue.

[hoary escarp]

@rose charm too serious bug -_-

[rose charm]

got it. It is under checking. Thanks bro.

[hoary escarp]

I often met such a problem, the same Lilith

[rose charm]

May I know your device andriod version pls

[limpid cosmos]

Could you provide us the following information, it's really helpful for us to check the bug:
IGG ID:
Device model:

[shut wharf]

Android, all I could find is that its version 13

[hoary escarp]

IGG ID: 55
Device model: Poco x3 Pro

[rose charm]

got it

[limpid cosmos]

I'm sorry, but could you provide us the complete IGGID? You can find it at Profile Picture>Settings>Account.

[hoary escarp]

1 393 164 143

[limpid cosmos]

Thank you very much.

[chrome trail]

Can you add US and India to the payment gateway.

[limpid cosmos]

I understand your concerning, but this is bug channel, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues, that would be helpful.

[primal sequoia]

lags

[limpid cosmos]

Try this one : https://g.igg.com/vXF5BQ

[little rapids]

lags

[limpid cosmos]

Got it.

[limpid cosmos]

OK, got it.

[little rapids]

cheers mate

[limpid cosmos]

Cheers

[main monolith]

I have exactly the same problem and coincidentally or not the same phone model as Valgard.

[rose charm]

we will work on it, thanks for kindly report.

[sick dirge]

why all my payments method are unavailable? my usual cards not work, my paypal not work, google wallet not work, paysafecard not work

[rose charm]

what is your region pls?

[sick dirge]

italy

[rose charm]

I see. Coz IT is not available yet so we can't pay by that. Regions: GB, CA, SG, PL, NO and some nordic countries and regions.

[sick dirge]

i see

[hoary escarp]

I can tell you how to make it available

[rose charm]

We are pay efforts on opening more regions. Stay tunned guys.

[rose charm]

how to 😏

[sick dirge]

i sent you a pm, but if u wanna say here its the same for me

[hoary escarp]

@sick dirge👆

[hoary escarp]

If you have any questions about this method, just ask in private messages👌

[rose charm]

Thanks bro！

Amazing.

thanks, wish you guys enjoy the game.

[sick dirge]

its working, i'll be very poor but is working XD

[rose charm]

😂

[hoary escarp]

@rose charm
If in-game payment does not work for you (does not apply to Russia, we have our own workarounds):

1. Create a new Google Play account.
2. Link the map, but when choosing a country, specify the UK (You can find all the data on the Google map).
3. Delete the old account from Google play. This is necessary so that in the game you can choose the account you need for payment.
4. Log in to the game, choose any game package and choose a new account for payment.
5. Enjoy the game

Application:

1. This will not affect the game in any way, your account in the game will not be affected.
2. After you can select a new account for payment, you will be able to return the old accounts, they will not replace the new account when paying in the game, only if the new one is deleted.
3. If there are problems with the binding, a VPN may be required, but this is rare.
4. Your new account will always be considered British and the prices will be like in the UK and all the projects that you will see through the new account are projects available in the UK.

[fallen glen]

many lags, only after a game restart get better

[karmic snow]

when will the game be released in other countries? I want to buy a pack but I can't because of the region

[hoary escarp]

@karmic snow

#🎭bugs-discussion message

[rose charm]

🫡

[rose charm]

Noted. We are working on it. Thanks for kindly report.

@hoary escarp Thanks so much!

[shut wharf]

Any update on the issue? Or do I need to wait for a hotfix or something similar, still having same issue

[rose charm]

Yep, kindly wait for our further notice.

[dire pulsar]

Please fix this problem

If a game has this kind of problem, it should be like this from the beginning. I am not okay with it at all

[rose charm]

We will make a new update to fix it. Kindly update the game to the latest version for double check by then.

[dire pulsar]

I hope the bugs will be fixed... because the game I played I found it to be a good game

[rose charm]

Thanks for your report. Kindly provide us those info for further checking.
IGG ID:
Character ID:
Bug issue:
Device model:

[grim girder]

IGG ID: 1393168419
Character ID: 172
Bug issue: can't appoint workers after maintenance.
Device model: Realme c25s

[shut wharf]

Will do, keep you posted

or did the update already happen? I am crap with all the timezone calculations to my time lol

[main monolith]

I still can't load it with my A52s but I can with an old Samsung. There's been maintenance a couple of hours ago I believe but I haven't seen an update option.

[shut wharf]

havent seen the update either

Ill reinstall and see if it works then

rly hope its not phone related, rlly looking forward to playing this

[main monolith]

Reinstalling didn't work for me either 😔

[shut wharf]

Me neiter

[shut wharf]

Did not see an update for the game, still on same screen. Uninsralled game, restarted phone and installed game again. Still stuck on the screen I posted earlier today. Phone says the gameversion is 1.1.6

[grim girder]

IGG ID: 1393168419
Character ID: 172
Bug issue: can't summon workers.
Device model: Realme c25s

[sick dirge]

i dont know if it's a bug, but 2 times i noticed I reached a goal (like for example right now, reach 500k might) but i'm 465k, i already noticed to unlocked a previous goal like this and there were a difference between my might and the goal reached

[shut wharf]

what version is the game currently? since I did not get the update to show after maintenance apparently and still unable to play

[sick dirge]

1.1.6

[karmic snow]

@hoary escarp @hoary escarp i couldnt try i created the account using vpn from uk but i couldnt buy the package when i go to buy it says its not available in my region can anyone help me

[hoary escarp]

I wrote what needs to be done, step by step.

And my message doesn't require vpn

[karmic snow]

@hoary escarp so please explain to me more clearly, do i create the account using vpn from UK, after that do i save the game account using that account or do i use it to try to buy the package?

[hoary escarp]

You don't need vpn.

You only need the address of any building in the UK.

Payment card.

@karmic snow

First line of address: Hamilton Hodell
City: London
Index: W1W8SR

When you create an account, you select "add payment method"

There you choose a map and indicate the country "Great Britain"

Then enter the data that is written above

[karmic snow]

@hoary escarp when you have to put the address put the one you sent me?

[hoary escarp]

Yes

@karmic snow

here in Russian, but you can understand

[karmic snow]

@hoary escarp Got it so I'll try again now create another account.

[hoary escarp]

As you create, we will continue the steps

[karmic snow]

@hoary escarp I linked the map to place a card for payment need to place the map and data

[hoary escarp]

Did you do all this?

[karmic snow]

@hoary escarp Do I need to unlink this account here and put the new one I'm going to create from the UK?

[hoary escarp]

No no no

@karmic snow

[karmic snow]

@hoary escarp I don't understand this translation very well I don't speak English I speak Portuguese everything I'm saying I need to translate first, because I need you to explain it to me very well because there are parts that I didn't understand how to do

[hoary escarp]

-_- one min

@karmic snow Você criou uma nova conta do Google Play? e vinculou a conta ao cartão, indicando o endereço do Reino Unido?

[karmic snow]

@hoary escarp And to do it that way?

[hoary escarp]

sitting with two translators

@karmic snow Primeiro vou fazer uma pergunta, você instalou o jogo pelo Google Play?

😑 I feel like I'm going to sleep

[karmic snow]

@hoary escarp I got it thank you very much thank you friend for your help I managed to buy

👍

[hoary escarp]

Good

[winged sleet]

I'm trying to research ax fighters and it makes the noise to start research but doesn't do it?

[tame scarab]

Good morning any update about the top up here in ph m

[rose charm]

It takes some time for platform to review the new update. Kindly keep an eye for that.

[primal sequoia]

I have set my game settings to low and still lags. Got no issue on other games like CoD.

[rose charm]

2 situations received. We will check it.

[limpid cosmos]

It will be more helpful if you could provide us :
IGG ID:
Character ID:
Game version:
Device model:

[limpid cosmos]

It will be more helpful if you could provide us :
IGG ID:
Character ID:
Game version:
Device model:

[grim girder]

IGG ID: 1393168419
Character ID: 172
Bug issue: still can't assign and summon workers. Right now can't train troops. Can't train axemans and porters.
Device model: Realme c25s

Wtf how can you progress if the game doesn't want you to lol

[modern sparrow]

Why APK not support in samsung galaxy fold 4??

[grim girder]

IGG ID: 1393168419
Character ID: 172
Bug issue: can't summon workers. It says error
Device model: Realme c25s

[old cloud]

Restart doesn't help?

[grim girder]

Restart didn't, reinstall, clear data clear cache. It didn't do anything

It happened after the maintenance

[rose charm]

it is under checkng. we will get back to you later.

[brave marsh]

004

[hoary escarp]

@limpid cosmos
IGG ID: 1 393 164 143
Device model: Poco x3 Pro

restart does not help, the game was installed via google play without vpn

[rose charm]

kk

[limpid cosmos]

We have recorded and forwarded to our team for further checking.

[hoary escarp]

I'm going to sleep on 🫶

[grim girder]

Same issue with me can't train too

[limpid cosmos]

We have submitted this bug to our team for further checking.

[grim girder]

Thanks. Hopefully it can be fixed as soon as possible

It really delays my progress

[limpid cosmos]

Always my pleasure.

[old cloud]

IGG ID: 1393163496
Character ID: 37
Game version: 1.1.7
The quest is available but can't interact with the area.
So basically stuck on it.

[limpid cosmos]

Got it, I will inform our team to check it.

[limpid cosmos]

By the way, may I know which device you're using to play?

[old cloud]

SM-G988U1

[limpid cosmos]

Thank you

[rose charm]

@herehey guys, if you had loading issue before, kindly update game to 1.1.7 for trying again. APK file: https://g.igg.com/wOk1ko

[old cloud]

IGG ID: 1393163496
Character ID: 37
Game version: 1.1.7
Device model: SM-G988U1
Ally help doesn't show up anymore.

[hoary escarp]

why vip 2? 😠 up 7

[limpid cosmos]

OK, I got it.

[old cloud]

IGG ID: 1393163496
Character ID: 37
Game version: 1.1.7
Device model: SM-G988U1
VIP is gone as well 💀

[modern sparrow]

why does my troops automaticly start training? its costing all my rss

[hoary escarp]

@grim girderHave you got it fixed?

[old cloud]

you must have accepted the tribe meeting. That function will auto-train your troops, will start your research, will build your buildings. All depends on which meeting you accept.

[rose charm]

sec

[old cloud]

It's showing up now.. That's done

VIP isn't

[elder echo]

Cant log on game. Updated game. Id97

[rose charm]

It will be more helpful if you could provide us :
IGG ID:
Character ID:
Game version:
Device model:
Screenshots:

[old cloud]

Did you update to the latest version?

[elder echo]

Yeah

[old cloud]

cool ...
Leave your details like VR said

the team will look into it

[rose charm]

on it

[hoary escarp]

IGG ID: 1 393 164 143
Device model: Poco x3 Pro

😦

[modern sparrow]

@old cloud and if i want to cancel that?

[old cloud]

click on the building called Meeting Square and then Pause it or cancel it

[elder echo]

Okay whats igg id lmao?

[modern sparrow]

oke thanks found it

you rock mate!

[old cloud]

yeah, don't think you can access it right now... so just fill the other details also leave a ss of what it's showing you when you try to login

[old cloud]

No problem

[elder echo]

Charecter Id: 97
Game version: 1.1.7
Device model: Sm-G975F/DS

[rose charm]

noted

[elder echo]

Got In now. Thank you

[limpid cosmos]

OK, that's great.

[jolly flame]

I've got a problem. When opening the game it automatically turns it so that my charger is on the right side of the screen, landscape mode, all good. Sometimes I want the charger on the left side, so I just turn my phone, still all good, it flips it "upside down". BUT... when I go into someone's profile info, it flips back and stays there, so I have to have the charger on the right side of the screen. No way of flipping it the other way around again without restarting the game...

[limpid cosmos]

May we have a short video for checking?

[rose charm]

resolved, bro

kindly re-check it

[hoary escarp]

The same problem usually occurs when I open a chat

@limpid cosmos

[limpid cosmos]

OK, thanks for your video, I will submit it to our team for checking.

[hoary escarp]

🫠 And I keep waiting for a solution to the problem with the workers, they don't work

[old cloud]

Yes, VIP is back.
Taming area left

[limpid cosmos]

The team still working on it.

[grim girder]

Nope. Since yesterday. Have done everything. Reinstall. Clear cache, clear data. Still bugged. Can't progress

[hoary escarp]

waiting

[grim girder]

Same. Waiting too since 12am lol

[rose charm]

yes, our guy is still working on it.

[rose charm]

on it

[old cloud]

Taming area is fixed

Thanks for working so quickly on it.

[wet kelp]

I get booted out and the lag can be hard to deal with when trying to do things and the prestige badge has disappeared since the update

None are major just and FYI really

[sick dirge]

what do u mean with fixed? i dont see any change

[old cloud]

Please leave your details, so that they can check it out asap.
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

I was facing most of the bugs you just listed

[old cloud]

I was talking about the bug I was facing.
I think you are referring to the fact that the taming area does nothing.
well for that, it's a feature that will be added later on.

[sick dirge]

Ah ok i was courious

[old cloud]

understandable

[jolly flame]

I tried to record it too, but the video doesn't really show the problem. It looks like it just flips back and forth, but it doesn't. It turns upside down and stays there...

[limpid cosmos]

Got it, but don't worry, our team already recorded it and will fix it as soon as possible.

[hoary escarp]

@limpid cosmos Hi, I have a question and it's better to ask it in a PM, so as not to cause a panic😅

[hoary escarp]

and I'm still waiting for my workers to be fixed, I'm losing some progress 😦

[limpid cosmos]

The workers bug still need some time to be fixed, they're trying their best on it.

[grim girder]

Been 2 days of lost progress.

Still bugged

[scenic estuary]

Lol cant buy packs. Devs dont want our money. No

[novel fable]

I can't access the Prosperity Points section. There is no tab showing so I can not get the daily chest nor purchase the premium chest

The symbol is missing. Is there some way to prompt the little shield that should be there? Also: it was not present before I used the gather boost which can be seen above

[old cloud]

Please leave your details as required
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[novel fable]

IGG ID: 1393259139
Character ID: 1363
Issue: Prosperity points section disappeared. Not findable
Device: HP PC using Nox emulator, same issue on the Samsung mobile phone
Screenshot as above

[limpid cosmos]

Thanks a lot for your information, I will submit the bug to our team for checking.

Version 1.1.7 apk : https://g.igg.com/wOk1ko
Please update the version to 1.1.7

[modern sparrow]

IGG ID: 1393173951
Character ID: 307
Bug issue: I can't use my 2nd queue builder even though i'm already at VIP 5
Device model: Redmi Note 9 Pro
Screenshot:

[limpid cosmos]

Got it.

[modern sparrow]

In this image I "Run errand" but there is nothing here.

[old cloud]

details please

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[modern sparrow]

IGG ID: 1393163237
Character ID: 29
Bug issue: When I click on "Go" next to "Run errand", there is nothing here.
Device Model: Nox Player Emulator - Android 64bit - Version 7.0.5.0

[modern sparrow]

Why if i close the game, chat auto clear??

[grim girder]

Will be this the fixed answer to the bugs? 🥹

[old cloud]

Did you update the app?

[modern sparrow]

I use APK 117

[grim girder]

New version still bugged. 🤦🏿🤦🏿🤦🏿

[old cloud]

okay then leave your details and describe the bug and add ss if you can

[elder echo]

Is chat working properly for everyone else? For me kingdom and tribe chat works but private chats are bugged and lose messages

[old cloud]

Details and SS or video if possible, please. 🙂

[elder echo]

Igg Id: 1393165505
Charecter Id: 97
Game version: 1.1.7
Device model: Sm-G975F/DS

And I guess theres no point to take ss or video since theres no messages to show lol. Chat log starts from "We are now friends.." even tho there should be 10 messages that was sent minutes ago

[modern sparrow]

Same like me...

[modern sparrow]

Ok.. I try to chat some one

[elder echo]

@rose charm

[modern sparrow]

Igg id : 1394169614
Id: 6640
Version: APK 1.1.7
Model: M2103K19PG
Bug : if re-login , chat always auto clear

And doesnt work if i klik

Doesnt work

[ebon briar]

is it a bug if you cannot upgrade buildings such as the "resource hut' as part of an agritural village? the other 2 buildings are at level 10, but i can't see the 'upgrade' arrow for the 'resource' hut

[upbeat flint]

Just noticed I dont have the prosperity symbol under my power in corner also. N today I went lv 5.

[ebon briar]

in the site you clear to destroy the first set of chains, there are prisonners

are we the baddies? 🙂

but there is no animation of thier freedom :

how do we upgrade the prison and similar other 3rrd building in the game? :

another one: honey tavern, and builder's hut - neither can be upgraded

[modern sparrow]

Igg id : 1394169614
Id: 6640
Version: APK 1.1.7
Model: M2103K19PG
Bug : doesnt work

Help Quickly... I need train troops

[limpid cosmos]

Recorded it.

[limpid cosmos]

Recorded it.

[limpid cosmos]

The team still on fixing that bug, thanks for your patience and understand.

[limpid cosmos]

Got it, our team are fixing on this bug.

[modern sparrow]

Doesnt work...

[elder echo]

Well well well

[old cloud]

yeah just do one divination and it will be done

[elder echo]

Oh okay thanks

[old cloud]

👍🏽 I was confused as well lol

[old cloud]

IGG ID: 1393163496
Character ID: 37
Game version: 1.1.7
Device model: SM-G988U1
Ally help doesn't show up anymore.
Mail is gone and whatever used to be there is missing.
Restarting it doesn't help as well.

Just like yesterday 🥲

Nvm it's back ... it just flew back in as soon as I got a mail

[vague spade]

i cant research tech 🤔

when i click on research nothing happening

[old cloud]

Please leave your details

Follow the format

[crystal gust]

Exploration is bugged

[sour token]

ZEVERON
ID:1903
IGG ID: 1393307805
Version : APK latest version

Divination Bug after update.

[magic cipher]

Anyone else getting this issue where a load of workers are now missing and cannot get more

[pure berry]

yup same here, went from 40 workers to 2 workers, lost all oy my high grade workers

also this whole exploration map is bugged, everything is nonresponsive, cant click anything.

Game seems to be completely broken atm, good old IGG quality. Their game quality control has went down the drain in the past few years.

[magic cipher]

Brilliant

[pure berry]

glad I have only spent 5 bucks so far on this fiasko, another flop game.

Ohh and on top of that I am unable to even recruit workers.

[rugged seal]

Yes research is still bugged 🥲

[magic cipher]

Update, it's got worse lol

[modern sparrow]

Hello there team; it appears that all my workers have decided to leave my village and go on annual leave all together without notifying me. Who will extract my stone now? A bit sad but I require new employees - I promise to not work them 24/7 if you fix the bug and bring them back. Many thanks!

[magic cipher]

Sir hibb, treating them kindly resulted in the same issue. Have food rotting in the fields as we speak.

[modern sparrow]

Give me my slaves back! I own them God darn it!

[mint wharf]

All my workers are on strike..they refuse to go bk to wrk..plse fix

Cannot train troops no worker grrrrr

[ebon briar]

Bug: ragard cannot use S1 shards despite being an S1 level. i was able to upgrade all other golden heroes except him, he only seems to accept ragnard specific shards

[jagged mural]

Hello all 🙂

[slender pecan]

Hello I cannot do any research in my academy

[modern sparrow]

I recognise that name 👀

[slender pecan]

Hello mate yeah I hope so lol

I have deleted and reinstalled game still no research

[ebon briar]

lol i don't try to hide anymore. pointless. i get doxxed everytime.

[dense swift]

Me too, after 14n i cant more, Just pay

[sturdy locust]

Since the last update I can't research anything either.

[old cloud]

Please use the correct format to report any bug you have.

or report it in-game to the CS.

[modern sparrow]

IGG ID: 1394986129
Character ID: 10308
Bug issue: can't appoint workers, cant research any technologies
Device model: Samsung Fold 2
Screenshot: refer video

[modern sparrow]

Same issue

[old cloud]

details

edit that text and add your details ...

[modern sparrow]

I have already reported and ticket raised in ingame chat

[old cloud]

That should do it

[potent orbit]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[pure berry]

I highly suggest people to report game to google play. They shouldnt release broken games like this to obt.

[rose charm]

got it. Is it normal now?

[modern sparrow]

There is a bug where an item that should be called "Monster Spirit" is called "Moster Spirit" I guess.

[modern sparrow]

Do you need a picture of it?

Also there is a bug at which you can upgrade the "Divination Shack" to level 8 even though the "Chief Hall" at level 6.

[rose charm]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[modern sparrow]

Ok.

[rose charm]

thanks

[rose charm]

Please leave your details as required
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[modern sparrow]

IGG ID: 1393163237
Character ID: 29
Bug issue: "Moster Spirit" should be "Monster Spirit"
Device Model: Nox Player Emulator 7.0.5.0 - Android Pie 9

I can't reproduce the other bug

[rose charm]

About this issue, kindly relog for try again. @rugged seal

[modern sparrow]

because my chief hall is level 16

[rose charm]

👌 noted

Thank you for your kindly report.

[modern sparrow]

IGG ID: 1393173951
Character ID: 307
Bug issue: I can't use my 2nd queue builder even though i'm already at VIP 5 ( Still not fixed, i already posted this here before )
Device model: Redmi Note 9 Pro
Screenshot:

[slender pecan]

I submitted tickets this morning. Cannot train porters no research and issues with workers

Wow 1-3 workings days to resolve issues

[stable yew]

me same tu

[elder echo]

Does legendary skill shards work for anyone else? I cant even find them on inv.

[crystal gust]

help

[sour token]

Name: ZEVERON
ID:1903

Same bug

[elder echo]

🤔

[modern sparrow]

IGG ID: 1394986129
Character ID: 10308
Bug issue: can't appoint workers, builders hut not working
Device model: Samsung Fold 2
Screenshot: refer photo

[past condor]

Anyone else getting an unknown error 830message when trying to train archers?

[pale flicker]

My troops do not return indicates gray that they have died,Also can't select troop for combat
Id:181

[old cloud]

Thank you for the reports the team will take a look at it asap

[hearty berry]

Name: SICANE
ID:5797
Bug issue: I can't upgrade tech

[potent orbit]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[rose charm]

we will check it.

[modern sparrow]

Thankyou, technology upgrade bug is major issue too

[limpid cosmos]

Hi, everyone, please update to version 1.1.8 : https://g.igg.com/TEncm1

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot or short video:
Game version:

Happy New Year for everybody~

[rose charm]

thanks, we will check it.

@sour token

[limpid cosmos]

Hi, bro, the bug had been fixed in the new version 1.1.8, please update it to check.

[limpid cosmos]

Hi, bro, please update to the new version 1.1.8 and check again, that issue should be fixed.

[modern sparrow]

The last game version is 1.1.9 now.

[rose charm]

1.1.9: https://g.igg.com/PtSHm1 @here

[past condor]

It still hasn't fixed the bug of not being able to train archers, still can't train them and getting the unknown error 830 come up on screen.

[rose charm]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot or short video:
Game version:

[past condor]

Igg id- 1393754402
Character Id- 5876

I Can't train troops in the Archer barracks I get an unknown error 830 message come up on the screen whenever I try.

[rose charm]

thanks. we will forward to team for further checking.

[rose charm]

kindly restart game for checking again.

[rose charm]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot or short video:
Game version:

[past condor]

@rose charm it's been like this for 2 days now, I've uninstalled and reinstalled multiple times, done the latest update and still the same issue, I haven't been able to train archer units for 2 now. I think I should be compensated for being majorly handicapped

[modern sparrow]

IGG ID: 1394986129
Character ID: 10308
Bug issue: All workers not appointed
Device model: Samsung Fold 2
Screenshot: refer attached

IGG ID: 1394986129
Character ID: 10308
Bug issue: error when using scroll for worker
Device model: Samsung Fold 2
Screenshot: refer photo

IGG ID: 1394986129
Character ID: 10308
Bug issue: error when selecting speech bubble
Device model: Samsung Fold 2
Screenshot: refer photo

[brittle basalt]

IGG ID: 1393780986
Character ID: 6027
Bug issue: 2nd City queue was not unlocked and I am at vip6 already.
Device model: Xiaomi 11
Screenshot: Refer photo
Game version: 1.1.9

[hearty berry]

What IGG ID?

[modern sparrow]

click on you avatar then settings then account.

[open pelican]

What?

[hearty berry]

Thank you so much

[modern sparrow]

You're welcome.

[surreal pagoda]

Cant train troops

[rose charm]

Regarding error 830, kindly restart game for checking again.

[surreal pagoda]

Did but nothing changed

[pale flicker]

Big compliments to development team for quickly fixing my Bug in the game
Id:181

[rose charm]

it is resolved right?

[pale flicker]

Yes perfectly done

[rose charm]

nice, have fun

For error 830, kindly try to restart game first. If it still doesnt work, kindly submit ticket for further checking in game. CS team will help further. @surreal pagoda @past condor

To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[rose charm]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[surreal pagoda]

IGG ID:1395073518
Character ıd: 10594
Bug issue: error 830 pikeman barracks
Model: xiaomi poco x3 pro

[rose charm]

kk, make sure the bug case will be submitted by a ticket in game as well.

@hereGreetings, Chief! If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

This channel will be used for everyone to see if you’re facing the same bugs as other players and talk about it. While the team will be monitoring this channel to check on commonly faced bugs, this channel will not be used as a substitute for Customer Support. All official bug reports should still be made through the game.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[pale flicker]

Character ID: 181
Bug issue: Troops don't turn back after fight against "Forbibidden Gate Defender"

Bug was fixed this morning but has returned

[echo hatch]

IGG ID: 1396532637
Character ID: 16508
Bug issue: Whole exploration stop working. Clicking dont work, restart didnt work
Device model: Bluestack, poco x3 pro
Screenshot

[modern sparrow]

I think there is an error in the chronicles solo quest.
T1 troops doesn't increase the number trained.

[rose charm]

@modern sparrow @echo hatch If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[rose charm]

We will work on it. Make sure the bug also submitted by a ticket to cs team. The case will be checked in details and replied.

[past condor]

I'm still having the same issue with my Archer barracks and now I can't upgrade buildings, it takes me to the assign workers screen and then nothing else happens. For 3 days now I have t been able to train archer units a d now can't update buildings, you guys need to take the game offline and fix these bugs because it's being ridiculous now, automated responses and submitting tickets clearly isn't working

[modern sparrow]

IGG ID: 1393163237
Character ID: 29
Bug Issue: The chronicles solo quest event has an error of the description of it because T1 is not included in the event.
Device model: Nox Player emulator - Android pie 9 - version 7.0.5.0

[rose charm]

So error 830 still not fixed right?

[rose charm]

Any screenshots pls

[past condor]

No still not fixed it's been 3 days now, now I can't upgrade buildings either.

[rose charm]

Got it.

We will let team to check it again.

[echo hatch]

ok, I sent it in game first 🙂

[modern sparrow]

I have the same problem as you. I hope they fix it soon.

[rose charm]

thanks guys!

[past condor]

@rose charm this needs to be resolved today, Its the only reason I haven't invested money in this game because it's not a working product. For 3 days now I've been at a disadvantage and now this new bug I can't upgrade buildings I'm bout to report the game and be done with it which is a shame because I actually like this game

[echo hatch]

it's not, you're saving for a construction event 😄 😄

[rose charm]

Noted

[modern sparrow]

IGG ID: 1393163237
Character ID: 29
Bug Issue: What is my real "Might"?
Device model: Nox Player emulator - Android pie 9 - version 7.0.5.0

[rose charm]

Our technician has tried to fix 830 seems the footage doesn’t work. We will help check further.

[past condor]

Well stop accepting transactions till the game is fixed, this is a major disadvantage

[modern sparrow]

IGG ID: 1393163237
Character ID: 29
Bug Issue: Research Speedup (30h) is actually (24h) only
Device model: Nox Player emulator - Android pie 9 - version 7.0.5.0

[rose charm]

Could you confirm the character id pls

Is 5876 the correct id?

[rose charm]

After checking, the correct character id is 5867, we will re-submit it for resolving.

[hearty berry]

IGG ID: 1393739735
ID: 5797
Bug issue: I can't upgrade technology
Device model: Xiao Mi Poco X3 Pro

Version 1.1.9

[arctic tulip]

Have the same problem. Device also Poco x3 pro
ID:1395203092

[icy mesa]

IGG ID 1394807991 character ID 9250
Devise; Samsung Fold 4
Bug issues: can't build pikemen anymore, getting message "unknown error 830"

Issue fixed now by itself after 2 days ...

[unique idol]

ID:1299 TheDireWolF -

My workers are stuck? It's affecting research and construction and it's in Chinese when I'm using English language?

Thanks in advance

[unique idol]

Unknown error:823

[surreal depot]

IGG ID: 1393174748
Character ID: 318
Bug issue: Workers appointment doesn't work at all
Device model: Samsung Galaxy S21 Ultra
Screenshot:

IGG ID: 1393174748
Character ID: 318
Bug issue: Academy doesn't work, can't research technology
Device model: Samsung Galaxy S21 Ultra
Screenshot:

[unique idol]

My bug has been sorted already thankyou support

[echo hatch]

IGG ID: 1396532637
Character ID: 16508
Bug issue: all my workers are broken
Device model: Bluestack, poco x3 pro
Screenshot

i cant even collect items on map, scouting.. nothing.. and nothing work.. i try restart, reinstal, diferrent device..nothing hell

[obtuse needle]

Cant use researche center. Any tips to avoid this bug?

[unique cobalt]

Prosperity 4 does not seem to unlock 2nd construction queue

[green yarrow]

Exploration of bugged out

[green yarrow]

Also all of my workers have left on their own

This game is somehow buggier now than it was for me during the last beta

[slender pecan]

Does it usually take more than 5 days to sort out a players account full of bugs?

[modern sparrow]

That happens to me too

ID: 5686
My Workers are gone & error in the Exploration Map.
Aaarrrgghhh

[modern sparrow]

This is not a bug. It's because your worker are occupied in other jobs.

Try to dismiss them from their jobs if you need them for errands.

[grizzled fog]

ID:190
BUG ISSUE:AVADEMY DOESN'T WORK CANT RESEARCH TECH AND MY WORKER INFO I CANT APPOINT WORKER ANYMORE

[novel fable]

Have never received a single reward from wandering squads from the "Staging Events" section.

[novel fable]

Is this working as intended?

[green yarrow]

Any chance you figure it out yet?

[surreal depot]

Game is so bugged, instead they roll out 2 weeks paid pass, better fix the game before anything else 😂

[potent orbit]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[elder wolf]

IGG ID:1393179262
CHAR ID:375
Bug issue: Didn't receive epic hero shards after i open daily chest - it doesn't appear in inventory
Device model: Xiaomi POCO M5

IGG ID:1393179262
CHAR ID:375
Bug issue: periodically worker appointment became clear and i can't appoint workers, button "Appoint All" doesn't work
Device model: Xiaomi POCO M5

[modern sparrow]

IGG ID: 1393163237
Character ID: 29
Device model: Nox Player emulator - Android pie 9 - version 7.0.5.0
Bug Issue: As you can see I have 8 worker at which one of them is available but I can't use this worker for an errand.

[old cloud]

the team will take it up soon

[modern sparrow]

IGG ID: 1393163237
Character ID: 29
Device model: Nox Player emulator - Android pie 9 - version 7.0.5.0
Bug Issue: "Pyrite" shouldn't be here after the "Pyrite errand mission" is finished. I think.

[vagrant sinew]

Igg Id:1394794043
Id:9168
Device: Google Pixel 6
Bug: Can't build/upgrade

[old pond]

Is anyone having problems with the worker page?

[sage mica]

Igg Id:1393208597
Id:756
Device: Nokia 8.3
Bug: cant assign workers and some of them a gone from there jobs like i am missing a eagle

[unique idol]

ID:1299 same issue for 3rd time now with workers not being able to assign

[vagrant sinew]

Igg: 1394794043
Id:9168
Device: Google Pixel 6
Bug: Stuck here

[limpid cosmos]

Please restart the game and try again.

[limpid cosmos]

Please provide us your IGGID and device.

[limpid cosmos]

Noted

[limpid cosmos]

Please provide us your IGGID、User ID and device.

[limpid cosmos]

Noted

[limpid cosmos]

Noted

[limpid cosmos]

Noted.

Our team are checking with these issue and will fix them as soon as possible.

[modern sparrow]

IGG ID: 1393163237
Character ID: 29
Device model: Nox Player emulator - Android pie 9 - version 7.0.5.0
Bug Issue: This "1" is always present even if there is no new chat.

[limpid cosmos]

OK, I will note it.

[modern sparrow]

thanks.

[sour token]

Name: ZEVERON
ID:1903
IGG ID: 1393307805

Device: Android V22

Power down bug

[limpid cosmos]

Please provide us your IGGID for checking.

[vagrant sinew]

Igg :1394794043
Id:9168
Device: Google Pixel 6
Bug: Exploration Map not working

[vagrant sinew]

Now it's partially working but still can't open the third map :/

[elder wolf]

IGG ID:1393179262
CHAR ID:375
Bug issue: is VIP4 really open 2nd queue in the city?
Device model: Xiaomi POCO M5

[vagrant sinew]

Igg :1394794043
Id:9168
Device: Google Pixel 6
Bug: Law of the jungle event

Army not moving!?

[limpid cosmos]

OK, I already reported it to our team.

[limpid cosmos]

I got the feedback from the team that you can submit a ticket to our team to get a resolution directly, that would be more helpful and quikly for this issue, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[modern sparrow]

@limpid cosmos

When does the game releases??

[spring root]

Phone model: Xiaomi redmi 9

I'm not sure how to get the rest of the info, but perhaps I shouldn't even bother. Even after your update, the issue persists. It already had me frustrated, because I couldn't continue my research towards t3 and carry on with the tasks in game. From this reason I didn't login to the game for some days. I just got in again and as you can see, nothing has changed. I did have some hopes that I will have fun in this game and I genuinely thought that I would continue to play, but now I'm just issuing this so you can be aware of the problem that might make other players feel the same way as I have.

[bold silo]

the problem is supposed to be fixed in tomorrow's update

[spring root]

Kinda too long to lose a week in research at early game, no?

I might play again later when more servers are open and bugs being taken more seriously and solved faster 🙂

[bold silo]

unfortunately a week is a lot but you can catch up 🙂 I keep my fingers crossed for it to work tomorrow 8.00UTC

[limpid cosmos]

The team are taking hand in fixing this issue, it will be more helpful for us if you could leave your User ID.

[limpid cosmos]

The game had been released from 12/27/2022 on Android platform.

[modern sparrow]

I can't find it@limpid cosmos

Not Google play or yap yap

Tap tap

[limpid cosmos]

VR APK1.1.9: https://g.igg.com/PtSHm1

Have a try.

[spring root]

I hope you did read my post above 🙂

[limpid cosmos]

User ID is different from IGGID, as showing on the screenshot, please check it in your game-setting.

[spring root]

Thank you. 5921

[sick river]

Workers settings can't be opened and can't manually set my workers back

[bold silo]

this bug will be fixed in tomorrow's update

😁

[sick river]

Well
Good news: my workers are fixed
Bad news : my mail button is gone

[sick river]

Piece of cake?

[versed oar]

Today I'm having issues with mail all disappeared and no kingdom or tribe chat its all gone been on and off checked for a update and went back on.its ok for a min then goes again first issue I had with the whole of main chat going xx

[modern sparrow]

That is a shocker!

[versed oar]

I cant annoy anyone lol 😂 xx

[modern sparrow]

You should report it in the format they require though

Hahaha

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

> Character ID:
> Bug issue:
> Device model: 
> Screenshot:```

[versed oar]

Ok I do that if it will work xx

[modern sparrow]

IGG ID: 1394986129
Character ID: 10308
Bug issue: During Battle March Health is not moving?
Device model: Samsung Fold 2
Screenshot: refer photo

[high ingot]

so dont want to slap that bug again because i suppose its been here and there but anyone found a solution for the worker issue?

the game show i have 9 workers and im at 8/9 and says i dont have free workers... used to have 40 at the start lol

scratch that now down to 7/8 x)

[versed oar]

We all came on early to get ready to do this at 5.30pm utc and we all come on and its saying it been done by the timer..but none of us have touched it..I have only been able to see chats back at 5.18pm xx

[sick river]

Any ETA for fix/update? There's not much i can do right now in game... everything is messy and doesn't work properly

[modern sparrow]

hi hi.. i don't have that problem? everything still works decently and well for me and can just do everything?!? weird that it doesn't work for you

[high ingot]

try clearing chache AND data

[sick river]

Ohhh finally some fix...but my mail button went fuiiiii again

[true tapir]

When Is this game coming to america

[sick river]

Around 1492

[true tapir]

Very funny

[sick river]

Thanks

[true tapir]

It's not here yet and that sux

[sick river]

But i'm not sure what you mean

[true tapir]

This game isn't in the states yet and I love this game

[sick river]

🤔you can play it from anywhere in the world~ish

[high ingot]

im in Canada and its there

[true tapir]

I had to go online and get a Apk version of it

[true tapir]

I hope it come soon here

[high ingot]

weird... some ppl in my clan are from US and they can get it...

[old cloud]

Use the general #☕general-chat

This channel is for reporting bugs

[vagrant sinew]

Igg :1394794043
Id:9168
Device: Google Pixel 6
Bug: Missing might?

It's showing different numbers!?

[modern sparrow]

I have the same error as him. Please, fix it.

[echo hatch]

3 times in last 4 days.. i refuse to sent something to support .. once not more.. i am tired of it.. every day same bug and only reinstall worked..

[modern sparrow]

I had the same error and it resolved itself by itself. I don't know the reason.

[modern sparrow]

Likewise, but it seems thry are releasing a proper patch jan 6th for this, refer to the patch notes

[modern sparrow]

Ok I'm waiting.

[limpid cosmos]

OK, we have recorded it, and the team will fix it as soon as possible. Thanks for your patience and understand.

[limpid cosmos]

OK, got it.

[limpid cosmos]

OK, I got it.

[tranquil cove]

I can't do with this map.

[limpid cosmos]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[tranquil cove]

IGG ID : 17681 , Character ID: RegenCy Bug issue: Can't collect RSS in the exploration map Device Model : Hauwei Matepad pro

[limpid cosmos]

You could check your IGGID in game setting-Account, 17681 should be your Character ID.

[tranquil cove]

OK. It's 1398155286.

[limpid cosmos]

Got it, I have submitted this issue to our team for checking.

[tranquil cove]

Thank You.

[limpid cosmos]

Always my pleasure.

[bold silo]

Hah

[rose charm]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Screenshot:

[bold silo]

error as in any other game, all you had to do was leave the city

[rose charm]

Thanks. We will check it out.

[hazy temple]

Do I need to update the game to be fixed on play store

[old cloud]

yes get the latest version

[hazy temple]

Hi just checked on my play store there is no update on their yet

[old cloud]

Did you get a download in-game? 0.97 mb or something like that?

The update on the play store will reflect after some time.

[hazy temple]

I think the game was 0.97mb I will wait for a bit and check later. thanks for your help

[old cloud]

No problem

[rose charm]

@here
APK file v1.1.10: https://g.igg.com/0RaXM0

[twilit forge]

Nice bugs today. More than usual

[old cloud]

just go to the map

It's happening coz of the cut scene we get at the first launch

[twilit forge]

This happen after i have played for awhile.

I need to restart app

Tried your way

[old cloud]

Yeah and it's still there?

[twilit forge]

Not after i restart app

[old cloud]

Great

[twilit forge]

If u say so

[old cloud]

mhmm

[twilit forge]

Btw is this game in beta?

Feels like it. 😂

[old cloud]

yep

It is

[twilit forge]

Lol, damn.

[modern sparrow]

IGG ID: 1394986129
Character ID: 10308
Bug issue: Following Chapter 25 mission there is a ship blocking my whole view??
Device model: Samsung Fold 2
Screenshot: refer video

UPDATE: RESOLVED with new patch

[sick river]

Now THAT is weird

[bold silo]

all you have to do is turn on and turn on the apps

[modern sparrow]

Lol indeed, although i just updated and it resolved it

[fading wedge]

Was about to post almost identical pics lol

[sick river]

Your might achievement receives points everytime you heal troops, making it possible to achieve way before actually reaching the goal.

ID 1258

[elder wolf]

And what exectly do I need to get this? What are prerequisites?

[sick river]

i agree there's no info, but you can climb up the research's tree and find which research is missing in that branch

right now the prerequisites are mentioned only if you don't have the right grade, not if you are missing entirely a research

[elder wolf]

bruteforce prereqs? 🙂 i think it will be better to add info 🙂

[sick river]

as i said i agree 🙂 you can put it in #📝submit-suggestions 🙂

[rose charm]

@here v1.1.11: https://g.igg.com/haGlNI

About ship display issues, could update to the latest version for checking again.

[sick river]

any infos about what has been done so we can check if everything is fine?

i mean like an update note or something

[old cloud]

check google play