help-desk-support

Immich 2.4.1 Issue 112 messages

Dec 30, 2025, 5:02 AM Setup Question Server Ready

Immich won't start after change Postgres to 18 27 messages

Dec 29, 2025, 10:56 PM Question Ready

Ai Hardware support 13 messages

Dec 29, 2025, 8:19 PM Question Ready

Facial Recognition errors 14 messages

Dec 29, 2025, 8:11 PM Setup Question

truenas 3 messages

Dec 29, 2025, 5:51 PM Setup

Can I run initial bulk processing on Desktop PC and then migrate to Synology? 6 messages

Dec 29, 2025, 4:44 PM Setup Ready

How can I re-generate all thumbnails? 8 messages

Dec 29, 2025, 4:13 PM Setup Question Server Ready

SSD images on immich 5 messages

Dec 29, 2025, 2:48 PM Setup Usage Question

Apple Live Photo keyframe 8 messages

Dec 29, 2025, 2:26 PM Mobile Question

Android app - missing bottom bar (albums, search, etc.) 22 messages

Dec 29, 2025, 1:36 PM Mobile Ready

problem setting up immich server 24 messages

Dec 29, 2025, 1:06 PM Setup Web

Prevent re-uploading deleted files 6 messages

Dec 29, 2025, 9:55 AM Question Ready

iOS app uploads are shown as uploaded but are not in the WebUI 56 messages

Dec 29, 2025, 9:52 AM Setup Mobile Server

Can not log in after Immich update 11 messages

Dec 28, 2025, 11:12 PM Setup Question Ready

Server is not reachable from the Android app 19 messages

Dec 28, 2025, 10:38 PM Setup Mobile Question

New imported photos not showing up (but are in DB) 33 messages

Dec 28, 2025, 7:19 PM Question Web Server Ready

Unraid compose method - Machine Learning and Intel ARC 16 messages

Dec 28, 2025, 5:09 PM Setup Solved Ready Question Server

cant start after update to 2.4.1/2.5.6 37 messages

Dec 28, 2025, 2:13 PM Setup Question Server Ready

impossible to restore photo from trash on android 6 messages

Dec 28, 2025, 12:19 PM Mobile

Move upload folder to new immich instance 41 messages

Dec 28, 2025, 6:56 AM Setup Question Ready

immich_server exits on boot when upload location is a Samba mount 10 messages

Dec 28, 2025, 1:20 AM Setup Question Ready

Installing on Ubuntu server os 10 messages

Dec 27, 2025, 11:43 PM Server

Volume "immich_model-cache" exists but doesn't match configuration in compose file. 3 messages

Dec 27, 2025, 10:22 PM Setup

Iphone backup 19 messages

Dec 27, 2025, 9:24 PM Setup Mobile

iOS app slow to open 4 messages

Dec 27, 2025, 4:24 PM Mobile Ready

Unable to Purchase Immich 4 messages

Dec 27, 2025, 3:19 PM Question Ready

Immich Docker install fail 12 messages

Dec 27, 2025, 10:54 AM Setup Question Ready

Permanently deleted might not get actually deleted from disk 31 messages

Dec 27, 2025, 9:08 AM Usage Server Question

Data Migration Help! (Hand holding required) 2 messages

Dec 27, 2025, 6:43 AM Question

Immich not loading 28 messages

Dec 27, 2025, 4:06 AM Usage Web Server Question

Immich Server crashing 10 messages

Dec 27, 2025, 3:00 AM Question Server Ready

Back up from old android versions 10 messages

Dec 27, 2025, 2:23 AM Question Mobile Ready

I have four videos that refuse to upload. 24 messages

Dec 27, 2025, 1:41 AM Question

Immich stops loading in browser after scrolling through the timeline 20 messages

Dec 26, 2025, 10:46 PM Server Ready

Where can i find a list of keyboard shortcuts? 11 messages

Dec 26, 2025, 8:41 AM Web Question Ready

immich_postgres keeps restarting after moving to Debian 13 (Trixie) 10 messages

Dec 26, 2025, 8:05 AM Setup Server Ready

12 assets never upload for months. How to force? 17 messages

Dec 26, 2025, 7:02 AM Mobile Question

User profile mixup during existing session with another user? 2 messages

Dec 26, 2025, 4:03 AM Question

External networks have trouble playing videos 4 messages

Dec 26, 2025, 3:12 AM Question

Am i doing about the migration the correct way on TrueNAS? 15 messages

Dec 26, 2025, 2:15 AM Question Server Ready

Upgrading TrueNAS version of immich 151 messages

Dec 25, 2025, 11:15 PM Question Server Ready

Help with no photos showing up anymore 56 messages

Dec 25, 2025, 10:10 PM Question Ready

Duplicate UUIDs 5 messages

Dec 25, 2025, 7:53 PM Server Question

Storage space wrong 14 messages

Dec 25, 2025, 2:56 PM Solved Question

Core dump, how to troubleshoot 3 messages

Dec 25, 2025, 2:12 PM Question

Purchased a server license thinking I bought an actual hosted service. 4 messages

Dec 25, 2025, 1:06 PM Server Question

Shared link doesn't seem to work on mobile 9 messages

Dec 25, 2025, 8:04 AM Web Question Ready Mobile Server

Changing Upload Location, but keeping thumbnails/other immich data at default location? 12 messages

Dec 25, 2025, 4:25 AM Setup Question Server Ready

If I delete a user, do all of the files that they uploaded get deleted? 4 messages

Dec 24, 2025, 10:07 PM Usage

THUMB_LOCATION not respected? 18 messages

Dec 24, 2025, 9:31 PM Setup Question Ready Usage Server