help-desk-support

User profile mixup during existing session with another user? 2 messages

Dec 26, 2025, 4:03 AM Question

External networks have trouble playing videos 4 messages

Dec 26, 2025, 3:12 AM Question

Am i doing about the migration the correct way on TrueNAS? 15 messages

Dec 26, 2025, 2:15 AM Question Server Ready

Upgrading TrueNAS version of immich 151 messages

Dec 25, 2025, 11:15 PM Question Server Ready

Help with no photos showing up anymore 56 messages

Dec 25, 2025, 10:10 PM Question Ready

Duplicate UUIDs 5 messages

Dec 25, 2025, 7:53 PM Server Question

Storage space wrong 14 messages

Dec 25, 2025, 2:56 PM Solved Question

Core dump, how to troubleshoot 3 messages

Dec 25, 2025, 2:12 PM Question

Purchased a server license thinking I bought an actual hosted service. 4 messages

Dec 25, 2025, 1:06 PM Server Question

Shared link doesn't seem to work on mobile 9 messages

Dec 25, 2025, 8:04 AM Web Question Ready Mobile Server

Changing Upload Location, but keeping thumbnails/other immich data at default location? 12 messages

Dec 25, 2025, 4:25 AM Setup Question Server Ready

If I delete a user, do all of the files that they uploaded get deleted? 4 messages

Dec 24, 2025, 10:07 PM Usage

THUMB_LOCATION not respected? 18 messages

Dec 24, 2025, 9:31 PM Setup Question Ready Usage Server

Synology Reverse Proxy 6 messages

Dec 24, 2025, 8:36 PM Setup Question Server Ready

Postgres startup error during setup 11 messages

Dec 24, 2025, 8:32 PM Setup Server Ready

Is running multiple instances on Docker available? 8 messages

Dec 24, 2025, 3:31 PM Setup Server Question

Immich-CLI docker command on windows 3 messages

Dec 24, 2025, 2:26 PM Setup Question

immich showing errors trying to find files that are missing 129 messages

Dec 24, 2025, 1:01 PM Question Ready

Problem Installing Immich v2.4.1 7 messages

Dec 24, 2025, 11:51 AM Setup Ready

Accidentally deleted memory 5 messages

Dec 24, 2025, 11:05 AM Usage Question Ready

immich_server continuously restarting 37 messages

Dec 24, 2025, 8:54 AM Setup Ready

Gets stuck at initial backup 5 messages

Dec 24, 2025, 7:24 AM Setup Question Mobile Ready

performance issue on mobile app with big library 12 messages

Dec 24, 2025, 6:33 AM Usage Mobile

Download all Albums 4 messages

Dec 23, 2025, 11:33 PM Question

2.4.1 - no memories for family users 24 messages

Dec 23, 2025, 10:16 PM Question

Should I update my docker-compose.yml? I installed immach first time at v2.2.0. 6 messages

Dec 23, 2025, 5:31 PM Setup Question Ready

Pictures wrongly rotated in thumbnails only 28 messages

Dec 23, 2025, 5:03 PM Question Ready

Stacking in album (JPG+ARW) 7 messages

Dec 23, 2025, 3:44 PM Web Question Ready Usage Mobile

pangolin immich app reverse proxy headers? 6 messages

Dec 23, 2025, 3:00 PM Setup

How do i fix this? 38 messages

Dec 23, 2025, 2:35 PM Solved Question

Wildcard in filter not possible? 5 messages

Dec 23, 2025, 12:29 PM Question

Error while checking server availability 5 messages

Dec 23, 2025, 11:00 AM Setup Server Ready

Shared timeline for current photos, but keep scanned family archives separate (external libraries) 9 messages

Dec 23, 2025, 10:11 AM Usage Question

Timezone values not storing correctly 4 messages

Dec 23, 2025, 10:05 AM Usage Web

Issue starting up Immich in a docker container after reinstalling Windows 11 8 messages

Dec 23, 2025, 8:31 AM Setup Server Question

Cannot sync deletion 4 messages

Dec 23, 2025, 7:42 AM Question Usage Mobile Ready

iOS App throws errors 3 messages

Dec 23, 2025, 7:31 AM Question Mobile Ready

ERROR [Microservices:{"source":"upload","id":"7c1ccf38-3730-4342-aa3d-11386d069f05"}] Unable to run 6 messages

Dec 23, 2025, 6:15 AM Server

Database help! Re-index media not in database 12 messages

Dec 23, 2025, 4:22 AM Question Server Ready

Migrated Immich to new machine broke machine learning 3 messages

Dec 23, 2025, 1:51 AM Setup Server Question

Default nginx proxy manager reverse proxy stopped working with update 27 messages

Dec 23, 2025, 12:22 AM Question

Struggling with Storage Locations 108 messages

Dec 22, 2025, 8:43 PM Setup Question Ready

Image file size 0 bytes, backups stuck 31 messages

Dec 22, 2025, 8:27 PM Question Usage Mobile Ready

Cant download images and install immich, help 7 messages

Dec 22, 2025, 6:07 PM Setup Server Question

tags 7 messages

Dec 22, 2025, 5:11 PM Usage

How do I update Immich - step-by-step 5 messages

Dec 22, 2025, 4:56 PM Question

Deleted images get re-uploaded from mobile. 8 messages

Dec 22, 2025, 4:13 PM Question Ready

No files/data after restarting 5 messages

Dec 22, 2025, 3:44 PM Server Question

Sharing facial recognition 5 messages

Dec 22, 2025, 2:05 PM Usage Question Ready

removed .immich from library folder when migrating (TRUENAS) 20 messages

Dec 22, 2025, 12:45 PM Question