help-desk-support
Nginx Reverse Proxy - fails to fetch data after a little while
Setup
Web
Deleting orphaned DB entries?
Question
"File is too large to upload" After creating a proxy with Nginx
Setup
TrueNAS update Error
Question
Cant connect to Immich after updating
Setup
Question
Way to split face recognition?
Server
Question
How to skip moving things to the Android trash when deleting from Immich trash?
Question
Usage
Mobile
Ready
Weird crash / Machine Learning unhealthy
Solved
if i sort the pictures by "not in an album" the pictures are no longer sorted by date
Question
Ready
Updating using docker compose ¿checksum? in redis image
Question
CLI is not creating albums when images are duplicates
Question
Getting assets from the API
Solved
Question
Ready
Usage
Server
Job Queues overflowing and only ramping up
Setup
Usage
Question
Ready
I am not able to access any of the api, I tried creating multiple api keys
Usage
Tried to add more storage... ended up with library essentially deleted
Question
Ready
External libraries not showing up anymore
Question
Ready
Android upload notification doesn't show details beyond checking for new assets.
Setup
Question
Ready
Move existing library into Immich
Setup
Question
Weird storage space?
Question
Immich not loading anymore. Recent update to 2.7.4. Error log in message
Question
Ready
Sending bulk files
Server
Question
Most of iOS Live Photos are broken
Usage
Server
Mobile
Question
Question regarding large video uploads (over 100MB) via Cloudflare Tunnel
Mobile
Question
TrueNAS postgres 15->18 update going very wrong. Can't seem to restore database.
Question
Server
Ready
Web ui hanging after update
Server
Ready
Redis to Valkey Migration
Setup
Question
Ready
ReIndex Library Database
Question
SMB share from a OneDrive folder - strange "Input file has corrupt header" errors for each file
Server
Ready
Restore Database with borg backup
Question
Ready
Memories not there?
Question
"Free up space" not working as intended
Question
Mobile
Ready
Help with distributed Immich setup
Setup
Question
Server
Ready
PostgresError: password authentication failed for user "postgres"
Setup
Ready
Storage template does not name files correctly
Setup
Question
External Libraries - share with multiple (or all) users?
Question
Ready
sync failed immich
Mobile
Ready
Storage Template Migration job - how long?
Server
Question
Immich not deleting files after perma delete?
Server
Question
Upgrade help
Question
Android app crashing while scrolling external library.
Question
Solved
Mobile
Ready
Add External storage to immich
Question
Ready
Uploading from phone for wrong date
Web
Question
Usage
Server
Mobile
TrueNAS Fail2ban
Setup
Server
Question
Cloudflare filtring rules
Setup
Question
Unusually massive upload
Mobile
Ready
.ARW issue thumbnail generation
Server
Question
Android Syncing Issue
Server
Mobile
Ready
Question
NVIDIA GeForce GTX 970 not working with ML
Question
Server
Ready
library folder in UPLOAD_LOCATION in Docker
Setup
Question
There's no going back after you enable Storage Template Engine?
Question
Usage
Server
Ready