help-desk-support
How do I get access to the front end via cloudflare tunnel? I am getting a 403 error
Setup
Web
Server
Question
/s vs /share
Question
Server
Ready
Can't view job queue
Server
Failed to get storage (500)
Setup
Question
Ready
Unable to login with OAuth
Question
Debugging an issue with thumbnail generation
Question
Server
Ready
How to exclude a previously included folder
Question
Trying to do initial backup from iPhone 14 Pro Max and it seems to freeze every 100 or so photos
Mobile
Question
Cannot see backed up files
Setup
Server
Question
Uploads going to my home folder instead of specified folder in env file.
Setup
Server
Ready
Can't update Immich on TrueNAS
Server
Ready
question to developers, why is the app so slow for first time sync on large library
Question
Images and menus not working after swapping NFS mapping
Usage
Solved
Face detection not working after initial upload (new imports)
Server
Ready
IOS client app not updating images
Usage
Mobile
Ready
ML features no longer work after update
Setup
Server
Ready
Locked Out: Deleted OAuth and no Local Access
Question
View Image Details - Show Path?
Usage
Question
Database timeout configuration
Server
Ready
Is there a way to convert/move external library assets to be internal?
Question
Ready
Updating Immich on Unraid
Question
Ready
Determine what additional files exist in local media folders
Usage
Question
Ready
How to enable AMD GPU for ML
Setup
Server
Question
New install help
Setup
Solved
Question
Unable to check the app or server version
AIO
Server
Ready
Role Claim Authentik
Question
Ready
Container size ballooning
Server
Forgot to remove the "#" in the timezone line for the env file now my timezone is ruined
Setup
Question
Ready
HEVC Videos not working in the Android App
Usage
Mobile
Question
Error code: 500 Internal Server Error when downloading an image
Usage
iOS App Search Filter
Usage
Mobile
Ready
Import Library Backup without DB
Question
OCR For Arabic
Question
immich stopped working after new update (v2.4.1)
Question
Server
Ready
Cannot figure out how to update immich on TOS 6.0
Server
Ready
Videos are not getting thumbnails. "Error Loading Image" for all videos.
Usage
Web
Server
Help Setting up Hardware Machine Learning
Setup
Solved
Question
Ready
I cannot use https address in Android app
Setup
Thumbnail loading speed on ios much slower than on web
Question
Mobile
Ready
Editing timestamps not working correctly
Usage
Web
Server
Error backing up photos with 2 iPhones on the same iCloud account
Mobile
Ready
How do I remove "ghost" entries from the database?
Server
Question
Restore from Backup doesn't work
Solved
Server
Question
How to correctly host immich on windows. Attempted but getting ENOTFOUND every time.
Setup
Question
Ready
Server Offline: Unknown???
Question
Immich's container directory is over 100GB
Question
Ready
Error Loading Images
Question
Ready
API Endpoint /search/statistics returns 500: Internal Server Error if personIds is provided
Question
External Library not recursively scanning media
Server
Ready
Immich not uploading the remaining photos and videos
Mobile