help-desk-support

Forgot My Password. 5 messages

May 1, 2026, 11:34 AM Question Ready

Upload not working Android 3 messages

May 1, 2026, 2:40 AM Mobile Ready

How to delete all uploads? 5 messages

Apr 30, 2026, 11:25 PM Question

TrueNAS Scale/Immich Install issues: struggling to get past deployed. 33 messages

Apr 30, 2026, 9:21 PM Setup Ready

indexing 4 messages

Apr 30, 2026, 1:02 PM Question

HW encoding and decoding issues 4 messages

Apr 30, 2026, 11:42 AM Setup Usage Question

Best practices for keeping a remote folder one-way synced? 10 messages

Apr 30, 2026, 7:19 AM Setup Usage Question Ready

What does iOS app spinning logo mean? 5 messages

Apr 30, 2026, 4:26 AM Question Mobile Ready

Payment Issues 2 messages

Apr 30, 2026, 3:20 AM Question

Migration from half-working v1.119.1 7 messages

Apr 29, 2026, 8:49 PM Question

Change to Server License 4 messages

Apr 29, 2026, 6:07 PM Question

Synology Photos to Immich transfer 6 messages

Apr 29, 2026, 1:19 AM Question Ready

Issues at initial setup 47 messages

Apr 28, 2026, 9:23 PM Setup Question Server Ready

I messed something up - compose, missing images?! 35 messages

Apr 28, 2026, 8:56 PM Question

Updated lo last version but having some problems. 4 messages

Apr 28, 2026, 3:24 PM Setup Server Question

Need help with GitHub Issue #27545 8 messages

Apr 28, 2026, 1:27 PM Web Ready

Pangolin healthcheck fails 10 messages

Apr 28, 2026, 8:02 AM Solved Question Ready

Force photo into face recognition 5 messages

Apr 28, 2026, 3:14 AM Usage Question Ready

storage template - unsaved change 6 messages

Apr 28, 2026, 2:07 AM Setup

Restoring Database - "Error: Server health check failed, took too long to start." 4 messages

Apr 28, 2026, 1:13 AM Setup Web Server Question

General Question [Realme shit AI processing] 3 messages

Apr 27, 2026, 9:37 PM Question

Quick quesion 3 messages

Apr 27, 2026, 3:47 PM Web Ready Question Server Mobile

Immich suddenly changed permissions of my files 13 messages

Apr 27, 2026, 10:49 AM Setup Usage Server Question

Couple questions 21 messages

Apr 27, 2026, 12:56 AM Usage Web Mobile Question

oauth: migrating account 4 messages

Apr 26, 2026, 9:06 PM Setup Usage Server

Is there a way to add a search bar 3 messages

Apr 26, 2026, 8:37 PM Question

Purchase question 4 messages

Apr 26, 2026, 6:58 PM Question

Maintinance mode 37 messages

Apr 26, 2026, 12:25 PM Usage Server Question

Facial recognition not corking - Docker on DSM 9 messages

Apr 25, 2026, 10:07 PM Usage Server Ready

Update from older release (2.5) to recent (2.75) - question 7 messages

Apr 25, 2026, 9:00 PM Question Ready

What am I paying for? 30 messages

Apr 25, 2026, 6:24 PM Question Ready

Immich has issues 12 messages

Apr 25, 2026, 5:09 PM Setup Question Ready Usage Server

Machine Learning failed 12 messages

Apr 25, 2026, 11:40 AM Setup

Removing Import Folder from External Library Error 5 messages

Apr 24, 2026, 2:57 PM Setup Web Question

deleting parts of stacked photos deleted/hides them all 5 messages

Apr 24, 2026, 1:30 PM Web Question

Fixing issue where I stripped Motion from a photo, Immich seems to still think there is MP 5 messages

Apr 24, 2026, 12:51 PM Question Server Ready

AI race bib 6 messages

Apr 24, 2026, 10:05 AM Question Ready

Is there a way to distinguish new photos from duplicates with immich cli? 4 messages

Apr 24, 2026, 8:44 AM Usage Web Ready

DS918+ Hardware-Accelerated Machine Learning 9 messages

Apr 24, 2026, 7:37 AM Question Server Ready

Migrating from TrueNAS to Proxmox - postgres version mismatch 19 messages

Apr 24, 2026, 6:16 AM Setup Question

free up space not working as intended 13 messages

Apr 23, 2026, 10:59 PM Question Usage Mobile Ready

Facial Detection - ~ 5 Months Only 14 messages

Apr 23, 2026, 10:14 AM Question Server Ready

Thumbnails broken after update 12 messages

Apr 22, 2026, 6:45 PM Setup Question

immich not showing up via Cloudflare tunnel 3 messages

Apr 22, 2026, 9:58 AM Setup Question

my photos are significantly smaller when I upload from my iphone then the file on the pc. 52 messages

Apr 22, 2026, 4:03 AM Question

Blurry videos on web but not mobile app 9 messages

Apr 21, 2026, 11:55 PM Web Solved Question Ready

Post-DB restore, missing one day's worth of images, even though they're in the (internal) library. 6 messages

Apr 21, 2026, 5:24 PM Server

Machine Learning on AMD RX 5700 not working 6 messages

Apr 21, 2026, 4:05 PM Setup Server Ready

Migrating from corrupted system 11 messages

Apr 21, 2026, 3:45 PM Setup Question Server Ready

moved files are trashed 8 messages

Apr 21, 2026, 9:40 AM Question Usage Server Ready