help-desk-support

slow processing 'Ready for Upload' 30 messages

Jan 20, 2026, 6:24 PM Usage Mobile Question

Re-extract motion photos without losing custom metadata 9 messages

Jan 20, 2026, 3:47 PM Question Server Ready

Memories Question 6 messages

Jan 20, 2026, 3:39 PM Question Usage Server Ready

Crash on task process 2 messages

Jan 20, 2026, 2:50 PM Setup

Upload on the external library 6 messages

Jan 20, 2026, 2:18 PM Question

trouble setting up docker container 16 messages

Jan 20, 2026, 1:56 PM Setup Server Ready

WARNING: Failed to maintain vector indexes: Failed to create RPC cl 8 messages

Jan 20, 2026, 2:15 AM Question Ready

PostgresError: password authentication failed for user "postgres" 16 messages

Jan 19, 2026, 10:57 PM Setup Usage Server Question

Offline viewing 3 messages

Jan 19, 2026, 9:22 PM Question

Facial Recognition 16 messages

Jan 19, 2026, 9:00 PM Setup Usage Question

IMMICH truenas storage migration fail 3 messages

Jan 19, 2026, 6:14 PM Server Question

GPU isn't appearing to be utilized during face detection jobs 33 messages

Jan 19, 2026, 5:58 PM Server

Storage template does not work as intended 22 messages

Jan 19, 2026, 1:59 PM Question Usage Server Ready

change media location 36 messages

Jan 19, 2026, 8:41 AM Setup Usage Server

Android App: can the Immich App delete the source file after uploading to immich server? 5 messages

Jan 19, 2026, 8:22 AM Question

Cannot install Immich on Unraid v7.2.3 9 messages

Jan 19, 2026, 12:37 AM Question Ready

Android App seems to not use IPv6 when IPv4 is down. 10 messages

Jan 18, 2026, 11:15 PM Mobile

After server reboot have to run docker compose 16 messages

Jan 18, 2026, 11:08 PM Server

Infinite DB restart after vectorchord upgrade (windows + docker) 26 messages

Jan 18, 2026, 9:52 PM Server Ready

Excludes files in external library 4 messages

Jan 18, 2026, 9:49 PM Question Ready

server restart loop in initial launch on synology NASS 28 messages

Jan 18, 2026, 9:34 PM Setup Ready

Camera pictures don't automatically show up in immich 6 messages

Jan 18, 2026, 8:48 PM Usage

thumbs and encoded video end up in wrong folder 23 messages

Jan 18, 2026, 8:23 PM Setup Server Question

Starting Immich prevents my computer from accessing the internet 11 messages

Jan 18, 2026, 7:49 PM Setup Server Ready

Connection refused after a disk in array failed 27 messages

Jan 18, 2026, 7:40 PM Setup Server Ready

Is my Hdd dying ? I need help :) 8 messages

Jan 18, 2026, 5:01 PM Solved Question

Error 500 36 messages

Jan 18, 2026, 5:00 PM Usage Web Server Question

immich makes server unresponsive every Friday at 3am?? 24 messages

Jan 18, 2026, 4:58 PM Server

Infinite Immich restart 25 messages

Jan 18, 2026, 4:33 PM Setup Server Ready

How do I fix 'database "immich" has a collation version mismatch'? 12 messages

Jan 18, 2026, 11:42 AM Solved Server Question

Thumbnail and File Generation 5 messages

Jan 18, 2026, 7:50 AM Question Ready

Library and postgres exist, env is correct, getting new user setup and welcome screen 105 messages

Jan 18, 2026, 4:28 AM Server Ready

Re-importing images that I've trashed 8 messages

Jan 17, 2026, 10:53 PM Usage Web Solved

Ipad Settings menu auto closes 2 messages

Jan 17, 2026, 7:02 PM Mobile Question

help for roll back after nuke 6 messages

Jan 17, 2026, 4:18 PM Question

Tried updating postgres and now Immich appears broken 72 messages

Jan 17, 2026, 3:30 PM Server

Completely reset and read metadata from scratch? 6 messages

Jan 17, 2026, 12:05 PM Question Ready

Can’t search from Mobile App (IOS) 3 messages

Jan 17, 2026, 11:00 AM Usage Mobile

Bug - Unable To Add Shared User from the Album Page 9 messages

Jan 17, 2026, 9:03 AM Question

Viewing some photos on web makes everything stop working on web 5 messages

Jan 16, 2026, 11:23 PM Usage Web Server Ready

Password authentication failed for user postgres 46 messages

Jan 16, 2026, 7:06 PM Setup

rescan library 4 messages

Jan 16, 2026, 6:58 PM Question Ready

postgres won't start: Using HDD storage 14 messages

Jan 16, 2026, 5:04 PM Question Server Ready

Trouble with certificate validation in immich android app 26 messages

Jan 16, 2026, 3:08 PM Setup Mobile

undo 'discard all duplicates' ? 7 messages

Jan 16, 2026, 10:46 AM Question

transfering pictures help 22 messages

Jan 16, 2026, 10:02 AM Question Ready

immich_server not running 20 messages

Jan 16, 2026, 2:35 AM Setup Ready

Getting missing files errors after restoring from backup 7 messages

Jan 15, 2026, 10:59 PM Question Web Server Ready

very high number of immich-go discards 8 messages

Jan 15, 2026, 10:03 PM Question Ready

Error when uploading Google takeout to Immichgo 3 messages

Jan 15, 2026, 9:37 PM Question