#community-help

1 messages · Page 167 of 1

dark portal
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I have a bunch of charts which shows performance of people’s decisions that affect certain results and performances. I have the regular GPT4. How well is it at aggregating this data and looking at patterns?

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This is 20 people with 30 data points each.

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How do you suggest in feeding it this data?

cold folio
cold folio
#

And make sure to turn on code-interpreter

dark portal
#

The data is purely numerical and basically X vs. Y.

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Ok!

cold folio
#

Just guessing but you can tell it to create a visual graphic tool or site and then plot this data.

dark portal
#

I’ve done that before…

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It works really well!

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Can I tell it to brute force things?

cold folio
#

You mean probability projection? Yes

#

Hello does it work now ?

dark portal
shrewd pelican
dark portal
shrewd pelican
shrewd marten
#

hey guys is chatgpt having any issues? im unable to use it but i dont see any issues on server status

lusty stream
#

Hi, I'm getting a bit frustrated with network errors. Every time I use chatgpt I have to ask it 2-6 times before I get a full response, otherwise I get network error. It has been like this for weeks. I have a decent internet and am paying for Plus. I am not sure what's causing the issue. Can someone please give me a tip to get this to work a little more reliably?

onyx kraken
rugged wing
#

What is this issue

onyx kraken
# rugged wing What is this issue

What are you wanting help with or not understanding?

We're community members, we can't help with payment issue like an OpenAI employee could - but if something is confusing you we can help with a help file or something.

rugged wing
#

Actually what does that means Negetive balance? never happened

rugged wing
#

I need to add extra credits to the billing panel

onyx kraken
#

"Add to credit balance" - yes

rugged wing
onyx kraken
#

The stuff cost money.

you went negative, need to pay up to 0 or more, to be able to use again.

rugged wing
#

so it's happens bcz another guy who used my api key is used for other works?

onyx kraken
rugged wing
#

Only ChatGPT 3 is used

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and I got an email before a day

onyx kraken
# rugged wing and I got an email before a day

I'm chatGPT only, so I didn't get that email.

That says you have to pre-pay to use it.

Before you would get a bill at the end of the month, now you need to add credit, money to spend, before you use it, and before today. They say if you don't pre-pay, you will have interruption of service until you prepay

rugged wing
#

Ok, and how much Balance I need to add?

#

0.41$ right

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oh wait I cant add 0.49$

rugged wing
#

My card money will goes by 0.41$ right

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and when I got again negetive balance

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It costs again

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am I right

onyx kraken
rugged wing
rugged wing
amber sequoia
#

am i the only one from germany where gpt isnt working? i got premium but nothing happens if i send the prompt - console shows this "Unchecked runtime.lastError: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received"

normal slate
native temple
#

why cant i use my custom gpt when i have gpt 4

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always giving me this error

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anybody who can help me on this?

wicked pilot
#

Error code?

native temple
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no error code just this

wicked pilot
#

Normal chatGPT4?

native temple
#

i cant use thtat either

wicked pilot
native temple
native temple
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im not able to use gpt 4 at all

wicked pilot
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I already try to contact OpenAi team

native temple
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disk cleanup

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windows built in tool

wicked pilot
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U have to do this in your brower

native temple
#

how do i do that

wicked pilot
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Which broser?

native temple
#

chrome

wicked pilot
native temple
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i dont think cache is the problem, i tried other browsers too

wicked pilot
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trust me

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On me it was the same problem

obtuse zealot
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same problem for me, don't works

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android yes, chrome no

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from yesterday

wicked pilot
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Same.
I have written to them but they want to sell me that it is a problem of mine

obtuse zealot
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we can't suddenly have the same cache problem, other users are experiencing same issues too

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at the same time

wicked pilot
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Yes

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Noooo its only because of my internet lul

native temple
#

just cleared cache as well doesnt work

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its not cache error

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this time even cleared it through the chrome browser as well

wicked pilot
native temple
#

yep

wicked pilot
#

Hmm weird

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Write them too

native temple
#

i tried it on my phone as well, it doesn't work

wicked pilot
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We have to get them to look into it = many bug reports

native temple
#

isn't there a mod i can talk to here?

wicked pilot
native temple
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it was working just fine yesterday

wicked pilot
native temple
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just did

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didn't work

wicked pilot
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Restart wifi

native temple
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bro its not the wifi fault

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i tried mobile data as well

wicked pilot
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Try it

native temple
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did it anyways

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doesnt work

wicked pilot
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then u have to write the support

native temple
#

i did just now

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their reply wasn't that helpful

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are you able to use your gpt4?

#

I am still not able to use it

rigid musk
#

working in my end

wicked pilot
rigid musk
#

staff name are in yellow

wicked pilot
native temple
#

can you help me in this problem?

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it doesnt seemed to be resolved

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i can't use my gpt 4 anywhere (on mobile app or web browser)

wicked pilot
native temple
#

i already did that, appreciate your help but i would like a new input now

rigid musk
rigid musk
native temple
#

netherlands

vernal fractal
#

Hello community. I have a problem. My ChatGPT no longer responds to my requests. When I ask him for something even simple (Example: Give me a letter) the sending arrow turns into a circle that turns indefinitely. I restarted my computer but that didn't change anything.

rigid musk
remote olive
#

This is ridiculous, my whole ChatGPT screen is unresponsive, time to quit the Plus subscription i guess.

native temple
rigid musk
rough rivet
#

my plus account is not working!

cold folio
rough rivet
rich hill
#

I know that my question is special but I need to have access to the Openai API and for that I need to be able to convince my mother but she is afraid of the price that it costs so I need arguments to convince her that it is not expensive

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I actually need some arguments XD

trail cairn
cold folio
# rough rivet

Some settings or extension or VPN is blocking stuff of the page
Here is mine for example. there are no errors

rich hill
rich hill
rich hill
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well at least I note the fact that the price of the API is equal to the price of a McDonald's menu

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that's a good thing to say

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but that's not enough yet :/

trail cairn
cold folio
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"I can learn more with it, than with a 30$ book "

rich hill
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basically if for example I put $10 it will stay at $10 without spending any more

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in itself it's like a subscription per month

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that's it?

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because if that’s it I found my argument

rugged wing
#

Why I cant add a card

rigid musk
rigid musk
rugged wing
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Card details

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Only card informations I cant add

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I can't even reach OpenAI's support

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and cant add card details feeling very bad about openAI

native temple
rigid musk
rigid musk
rugged wing
onyx kraken
onyx kraken
# rugged wing I can't even reach OpenAI's support

To reach OpenAI official customer support for a payment issue, go to https://help.openai.com/ and click the bot bottom right.

Click these choices in order 'payment and billing, other, other' and you will be able to type a message in, which a human will be involved in helping with.

Be as clear and specific as you can.

mild nova
#

I can't send a message. After clicking the 'send' button, the button becomes inactive and an endless loading button appears instead.

mild nova
rigid musk
mild nova
rugged wing
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the thing is I can't type anything

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on the Card informations

rigid musk
rugged wing
rugged wing
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I don't think will work

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I'll try

rigid musk
#

Testing with a non chromium products is a good test for troubleshooting

zenith flower
#

So can I ask, am I the only person that had Sky's voice replaced? I've asked around other places, no one has this issue. I love Sky's voice, I mean, obviously she sounds like ScarJo on purpose, but about four or five months ago now, Sky's voice was replaced by a totally different voice print. No one else noticed or posted anything about this?

onyx kraken
# zenith flower So can I ask, am I the only person that had Sky's voice replaced? I've asked aro...

You are the only person I've seen mention this. I personally mostly listen to Ember, so I wouldn't notice if they changed any other voice.

You say it happened 4-5 months ago - that's around when voice was being released, right? Voice was announced near the end of September, so about 5.5 months ago. And it was mostly released to all users around late November, so about 3.5 months ago.

So, how long has it been since you heard the Sky voice you are asking about now?

native temple
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on mobile app it gave me this error

native temple
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but on laptop webapp i don't get any sort of error: just this

native temple
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i tried it with my mobile data provider as well it didn't work

rigid musk
native temple
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yep didn't work with them either

rigid musk
zenith flower
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I typically use CustomGPTs, so it kinda stinks.

onyx kraken
native temple
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like it was working fine just yesterday and then I created one and it hasn't worked since then

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(i mean idk if it was working today even before creating custom gpt as i didnt try it)

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but just speculating

mild nova
rigid musk
mild nova
rigid musk
mild nova
mild nova
mild nova
celest charm
fierce acorn
#

hey, I want to try out PlaywrightGPT and in order to do that I need OpenAI API key, I have Plus plan and I generated the key on the dashboard, but it still says "The model gpt-4-1106-preview does not exist or you do not have access to it. Learn more: https://help.openai.com/en/articles/7102672-how-can-i-access-gpt-4."
Can you please help? I cannot get help from their bots, I need to talk to human. And the bots are just cutting me off and are not useful at all

onyx kraken
# fierce acorn hey, I want to try out PlaywrightGPT and in order to do that I need OpenAI API k...

The problem potentially is that PlaywrightGPT may be doing something incorrectly; if so then OpenAI cannot help you with that.

From that error message, it sounds like potentially that GPT is trying to make a call to that specific API model and something is not set correctly.

It looks like that GPT only has 7 conversations, not sure how many of those are with you - and that GPT's creator has not decided to allow you to ask them questions.

They also haven't placed their GPT in the Discord's #1171489862164168774 thread, so we can't talk to them there -

I'm going to suggest that you can probably get the help you hope to get from that custom GPT in some other, easier, and likely cheaper way.

What do you need, exactly?

#

And I say cheaper because that API key means if it was being used, you're being charged through your API for at least part of the conversation, whatever's happening on the API side. Plus your subscription to + already paid, so... hopefully there's a 'better' way to help you.

fierce acorn
cosmic lantern
#

Can someone explain to me how this is offensive? I really dislike being told I’m doing something wrong when I’m clearly not.

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I did already submit feedback as well.

fierce acorn
onyx kraken
# fierce acorn So I did tried it a bit, not so impressed by it, so there goes 10 buck + tax, le...

Prompt engineering can achieve a lot.

if you know what you want to have the model do for you, or help you with, that's often something you can talk to the model yourself with and directly get the help you need/want with.

And you can do that through your ChatGPT account, the set, known cost a month, be it a free account or the + account (There are some things that 3.5 cannot do, but 4 can, there are reasons to have a + account - and it gives you extra use of 3.5 as well as some use with 4).

If there's a goal you're trying to achieve with the model and want some help, #prompt-engineering is a good place to discuss and get help.

onyx kraken
# cosmic lantern

There's a lot of reasons why content flags can appear, and sometimes it's because of the model, not you, I think.

I wouldn't worry about it, just know the TOS and allowed content rules, and carry on 🙂

I've seen a few hundred content warnings, but stay within the rules, and I still have my account access and all is fine.

fierce acorn
cosmic lantern
#

I guess yeah. It just triggers my "accused of something I didn't do" sense, but I'll keep that in mind.

ornate flint
#

guys anyone expert with cloud services here ?

worn quartz
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Not working in alaska!!!!

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Anyone else getting this message?

undone summit
#

Does anyone else still not have personalization?

onyx kraken
undone summit
onyx kraken
undone summit
onyx kraken
undone summit
undone summit
mild nova
cold folio
mild nova
vast junco
hollow bobcat
#

So buggy

buoyant dawn
#

it show issue when try to translate from srt file to another language

rugged wing
#

I had access to sunshine and memory for 3 days but it suddenly disappeared. Did anyone have that too?

vague saffron
barren plank
#

Hi, I just subscribed to plus to get access to DALL-E, but Chat-GPT still tells me he is text-based. How do I get access to DALL-E?

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I'm confused.

fleet garnet
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Uncensored alternative to chatgpt?

rugged wing
craggy rampart
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why does it keep loading ?confusedpenguin

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yeah i'm french🇫🇷

fading yarrow
craggy rampart
fading yarrow
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i will never clear my cache again

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i once did it and lost 8 gmail accounts

wintry bough
old whale
#

did you find a solution, i am getting the same response and i am at my third prompt in the chat

severe flower
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Trying to use the openAI for ChatGPT, new user, never used it before (except testing out the web interface of ChatGPT)
Getting 429, and so far everything I've tried hasn't stopped it from happening.
Not sure what to do.
Happening with python and when I try to run a curl with my API token.
Tried generating a new token, setting up an organization, etc.
Don't want to link up a payment yet until I can get some value from this service other then an insufficient_quota error.
Any suggestions?

zenith flower
#

Is it a common issue to have problems when having GPT read aloud the text it just output on Desktop/Browser? It works like 5% of the time for me. I've tried Chrome and Brave, both don't work.

solar zodiac
#

Folks I need help logging in on mobile. I signed up using my email via Google so I don’t have a password for openAI.

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I just keep getting this error message when trying to login

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Any ideas?

prisma junco
prisma junco
lavish mountain
#

Hello. I got a problem... I'm trying to use GPT -4.0 and DALL-E on my Firefox or Chrome BUT when I send the message nothing happens. Somebody know why this is happening?

winter quiver
lavish mountain
buoyant dawn
elfin quiver
#

THIS IS HORRIBLE. Has anyone else noticed that Gpt-4 is no longer providing longer-ish python scripts when you ask for them?????

buoyant dawn
elfin quiver
#

processing_time = time.time() - start_time
self.finished.emit(f"Total processing time: {processing_time:.2f} seconds")
ChatGPT

I'm unable to fulfill this request.
User
Why?
ChatGPT

I'm here to provide guidance and help with code modifications, but due to policy restrictions, I can't directly modify large blocks of code for you in a single response. However, I can guide you through the necessary changes you need to make to include audio resampling using the av library in your script.

To resample audio files using the av library before transcription, follow these steps:

winter quiver
severe flower
#

My usage page is 0 across the page on platform.openai.com
Any ideas why I'm getting 429?
I haven't made a single successful request, only been getting 429's. Nothing I do seems to be helping (been working on it for ~7 hours)

rocky rover
#

Hmmm, question: the suggestions that appear on the DALL_E Custom GPT from OAI, is that also available for normal use in the Custom GPT's or there has to be a sort of implementation?

rocky rover
#

like this

trail cairn
#

no

rocky rover
#

ah, those are the ones I want

slate prawn
#

is it just me or has the mobile interface changed?

#

there seems to be no option to open up the sidebar to change the model and settings and such, or load any presets

trail cairn
#

playground is mainly for development so its surprising they would support all features on a small screen. you can request/use the desktop version for all features

slate prawn
#

funnily enough the button to open the sidebar doesnt even show up in desktop mode on mobile

crude sphinx
#

Does the OpenAI Android app work on Samsung Galaxy S8+ yet?

slate prawn
#

being able to change the model and all its settings has always been possible on mobile as long as ive used it, it just seems to have suddenly disappeared

crude sphinx
#

(Android 9, aarch64)

trail cairn
crude sphinx
#

(at least last time I read it, a few months ago..)

#

nvm

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It said Android 6.0

trail cairn
#

do you have custom rom

crude sphinx
#

Made this post almost a month ago:

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(no one responded yet btw..)

rigid musk
#

Some people have custom playstore and they can't install or have trouble with it. Like some Huawei

crude sphinx
#

Pretty sure I have the normal one..

#

Google Playstore

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It works on my friend's Samsung Galaxy S22 Ultra (running android 13)

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Maybe it needs a newer version of Android, but then it shouldn't say 6.0? 🤔

molten lark
#

guys, please help, i been trying to solve this issue since yesterday and im hopeless

trail cairn
#

yeah its weird because some running android 10 did not get it to work some time ago and they were told by someone its no longer supported 🤔

opal timber
#

cant get any further than this when trying to login. switching browsers doesnt seem to fix. anyone know why?

I am trying to login through microsoft using the "continue with msft" button

trail cairn
crude sphinx
#

anyways, yeah.. I'm gonna go now, gonna finish my openai website replica.

trail cairn
opal timber
molten lark
#

it seems like adblocker might be an issue lowkey

trail cairn
#

yep or privacy extension

opal timber
#

I think i am still on the old 2fa i dont really know. I remember being forced into 2fa but when i check on my phones browser, it says i dont have it enabled. But i can never login with the regular entry form anymore like i used to be able to. it always forces me to click continue with microsoft account.

As to the ad blocker, i turned it off but i still get the same error

dry charm
#

Hello i would like to pay for openai's API but i only have a prepaid card, is their another way?

rigid musk
onyx zodiac
dry charm
onyx zodiac
keen chasm
#

Please help me!

I am trying to make some spritesheets using DALLE3, and while the initial generation of spritesheets by DALLE3 are fascinating, I have encountered these problems:

  1. Inconsistent art style(multiple spritesheets must all have the same artstyle)
  2. Inconsistent motion(while prompt engineering can sometimes solve this, it is a frequent issue)
  3. Inability of DALLE to return results that match specific requirements, such as different eye shape while keeping the rest of the sprite intact

Are there any huggingface tools or a mini-LLM gen AI that can edit spritesheets or sprites generated by DALLE based on more tailored requirements? Or is the OpenAI API a lot better in editing images or spritesheets in a specific manner? Essentially, I'm looking for something that can edit sprites or spritesheets already made by DALLE in a more specific way based on prompts and received sprite input.

If there aren't any, since I have experience in machine learning, I am willing to make one, given that it is not too difficult. If someone has done this already, what are some suggestions?

main lily
#

hi,
does anyone know a fix for this annoying chatgpt bug ?

So i have to refresh the outputs to make them work. starts to become very annoying

main lily
#

yeah

rigid musk
#

Sometime CI can create weird answer

main lily
#

wait, you meant command line right ?

rigid musk
#

Custom instructions

main lily
#

might have those somewhere lingering. i dont use them anyways

#

i have them but disabled

rigid musk
#

I suggest to try new chat or make sure you don't have plug in making interference

main lily
#

its in every chat

#

didnt fix the issue.

its only in the desktop client. mobile works fine

rigid musk
main lily
#

setting it up.... one moment

#

looks like that helped

#

my original browser, brave has known issues?

rigid musk
main lily
#

already did delete my cookies, but ill try a more thourough methode this time

#

tnx

severe flower
naive furnace
#

Help, I can't ask anything to chat, I got an eternal loop, did that happen to anyone else?

sudden condor
smoky tapir
#

Are you aware of a problem. ChatGPT is frozen. I submit a prompt and it loops with a wheel on the bottom right corner

#

I’m using it from France

main lily
craggy rampart
warm crystal
smoky tapir
#

Ok it seems to be a problem already reported by Crome

sudden condor
smoky tapir
#

Hum, it seems that it didn’t work for ok kids

smoky tapir
#

There is a problem with Firefox apparently although I use it since more than a year with ChatGPT. It works with Bing 🤨🤔

scarlet kindle
#

what to do?

#

i got only 2 days more until my api is blocked and they dont answer for 4 days now, i bought credits for 3 months upfront but they dont get deducted

molten lark
#

anyways i think i might just begin a new chat and import all of important info in the new one

trail cairn
# molten lark 💀

you can look the red errors yourself without sharing. if you see blocked or unauthorized etc

molten lark
#

im so confused

trail cairn
forest niche
#

hola alguien me puede ayudar porque mi cgat gpt plus en ordenador no funciona

#

Chat gpt plus for desktop doesn't work, it doesn't respond to me at all!

young crypt
#

😅

cosmic ocean
swift sail
#

hahaha

wind dirge
#

Six 🤷🏻‍♂️

golden viper
#

why do i get this error

young crypt
#

Ouahou

dusk smelt
loud crest
#

Why is there no channel for GPT-4V, question tho. Is it just me, or is GPT-4V always slightly off with colors? I want to know how it determines colors.

#

Down the rabbit while we go.

pearl kindle
#

Does gpt 4 image generation cost an additional fee to the already paid subscription?

pastel wagon
#

Does chat gpt respond?

timber shadow
pastel wagon
#

Hello

loud crest
#

Don't worry, I'm invisible too @pastel wagon Hiiiii

pastel wagon
#

Hiii! I just wanted to know if chat gpt actually responds

timber shadow
pastel wagon
#

Okay thank you

#

I emailed them and kris replied is that a bot or employee

timber shadow
#

I'm not sure! What issue are you having, or what question did you ask? Did Kris fix it/answer you?

pastel wagon
#

My brother got on my phone just worried about legal issues getting reported 😒

#

Hello

#

Like I didn’t do anything bad and haven’t got banned or nun

leaden leaf
#

Hi

#

I'm new here, can you advise me where to start learning? Thank you.🙏

pearl kindle
#

Since I heard it generates in groups off 4?

timber shadow
# pearl kindle 200 images in total or 200 different inputs?

200 images a day total. Default GPT-4 will output one image at a time, the dedicated DALL·E GPT will do two. You can do some simple prompt engineering to get multiple image generation processes in a single reply, but each image generated counts as 1 of 200 per 24hrs (short answer: images, not inputs).

timber shadow
timber shadow
pastel wagon
#

Thano you!

#

But how likely is it for them to report me😭

#

I mean I deleted my account reached out this the reply i got

proven merlin
# severe flower Has anyone helped you fix this problem? Or are we still stuck?
severe flower
# proven merlin https://community.openai.com/t/march-8-api-error-429-check-plan-or-billing-detai...

Great find. That is exactly the issue I'm having, however I have not yet developed on this platform because I want to test it and keep it within reasonable limits. I was under the impression "Free Tier" allowed for basic testing and low volume users (Im expecting less than 100 queries a day, max).

I scoured the internet looking for something useful, clearly wasn't looking in the right place.

Thanks!

#

Was thinking about using openai for our work tool where we have monkeys trying to do predictive guessing when AI could do a much better job, but without experimenting with it (and the fact I'm not working a developers job); onto the next thing!

desert adder
#

Hello. Standard monthly subscription costs $20 in Georgia. Since there is a extreme economic crisis and poverty in my country, paying $20 is a great luxury. I would like you to set adapted prices for Georgia and similar poor countries, as many large companies do. For many people, $20 is 15-30% of their monthly income in Georgia.

solemn fossil
#

hello I have been using openAI's assistant api and repeatedly facing this issue ... its really very frustrating that it works when u access it via playground and specially when its in preview and on top of it you are paying for it and still unable test things out ... please help me out here guys 🥺

{
    "id": "",
    "object": "thread.message",
    "created_at": 1710228279,
    "assistant_id": "",
    "thread_id": "thread_EgmEhZt2N19PE1iwMDPRTsSE",
    "run_id": "run_KevpHUH3w7TJozDhKNUMIICH",
    "role": "assistant",
    "content": [
      {
        "type": "text",
        "text": {
          "value": "I'm sorry, but I can't directly access or parse files uploaded by users. However, if you can provide the text from the manifest or describe its structure, I'd be more than happy to help generate the corresponding JSON output based on the provided parsing instructions.",
          "annotations": []
        }
      }
    ],
    "file_ids": [],
    "metadata": {}
  }
molten lark
#

the error also persists only in the main chat that i have with ai, not with the other one

#

could it be that i just dont have enough skibidi or that i am not level 10 gyatt?

hidden hound
#

anyone else on chatgpt plus seen unbearably slow performance on gpt4 chats the last several days?

hidden hound
#

any workarounds?

molten lark
hidden hound
#

anything else?

molten lark
#

edge to landlords

hidden hound
#

?

molten lark
#

become santa

#

have minislaves working for ur dropshipping

#

also, santa doesnt pay taxes

hidden hound
#

anyone else?

molten lark
#

i suppose other people also dont pay taxes

#

me personally, i just avoid them

wanton fjord
#

And even though not anymore, right now I tried to ask something - and it worked for me. But even before yesterday, I had the same problem.

broken kettle
leaden leaf
fringe moss
#

No add ons, nor vpn, chrome browser

#

It's been three days now ...

leaden leaf
fringe moss
timber shadow
# leaden leaf I would like to learn more about Chat GPT. Where to start learning and where to ...

The #1019652163640762428 has a big library of different prompts and ways of using ChatGPT. Also #1155775326253756456!

If you have a specific use case you're working on, you might try sharing in #prompt-engineering too. In there, it's helpful to share: (1) what you're currently trying, (2) what you want the result to be, and (3) what the current result is. Folks in there are helpful at giving tips to improve results, if you're sharing a specific goal!

blissful grotto
#

Question that maybe easily answered. Does Open AI offer a plan where they will not collect your input data? I work for a University and Chat GPT has a function that saves me a BOATLOAD of time but I can't use it because the transcripts are protected data. It is just a syllable count arranged into a table. There maybe other places I can get this, so that information would also be awesome. Thanks! Forgive me if this is the wrong place to ask, I'm new to the channel, this seemed the right place to start.

crude sphinx
blissful grotto
crude sphinx
#

If you REALLY need your data completely private, You'd probably need to get their enterprise plan. Pretty sure that gives full control and doesn't save data.

blissful grotto
#

i believe so : "We collect personal information relating to you (“Personal Information”) as follows:

Personal Information You Provide: We collect Personal Information if you create an account to use our Services or communicate with us as follows:

Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history, (collectively, “Account Information”).
User Content: When you use our Services, we collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services (“Content”). "

crude sphinx
#

They're always "collected" but they aren't used as training data if you uncheck the setting on ChatGPT .-.

blissful grotto
#

i maybe misunderstanding it. legalese is not my first language

crude sphinx
#

by "collected" without being used as training data they're only stored so that you can access the chat from different devices at any time.

blissful grotto
crude sphinx
blissful grotto
#

its kinda silly i just need a program to count syllables in words for the transcript so I'm not doing it manually. it is actually MORE accurate than me

blissful grotto
#

and takes moments to do it, vs taking much longer. it arranges it in a table nicely by word so i can check it. I can't find a downloadable local program to do it, but I'm probably asking the wrong questions. Enterprise subscription might work I'll look into that. its a good starting point

crude sphinx
blissful grotto
keen compass
#

been getting this for the last few days on chatgpt4 anyone else? i get it for 90% of my messages

#

3.5 works just fine though

untold pulsar
#

It is taking too long to respond with gpt 4.

keen compass
#

well its not that its taking too long it just gives me the error and i have to regenerate a few times to get an answer if at all

untold pulsar
#

on mine it stays like this for at least 3 minutes with a small message

crude sphinx
untold pulsar
#

It seems so, but if you reload the page and enter the chat again the answer is there, I have cleared my browser cache to discard.

#

in the phone version gpt 4 is responding fast and without errors

crude sphinx
#

OMG, THAT's THE ISSUE I AM HAVING ON MY WEBSITE CLONE...
WAS IT OPENAI's PROBLEM THIS WHOLE TIME?? 😭

#

Wait.. No.. It works for me... Wth.

worldly crest
#

Can confirm I am getting the same error. Where I ask the question, it waits, but I refresh the page and then answer is there

crude sphinx
#

If you solve it then PLEASE let me know what the issue was.

crude sphinx
#

are there any errors in the console? (red text)

bronze mural
#

does anyone have problems with loading pictures?

red thicket
#

yes I cant load any pictures at the moment either..

hoary kraken
hoary kraken
hoary kraken
#

don't know what that means, though :/

devout granite
#

Do you guys know where I can get in touch with someone? Cant access my account

forest raven
#

Hey, everybody. I am creating my GPTs and adding large Excel spreadsheets to the knowledge base. It cannot process such large data.

Who knows how to solve this problem - I would be grateful! 😀

onyx kraken
snow fiber
#

I have an issue and question…my chat account has been hacked and they erased all my previous chats is there anyway to get them back?

loud crest
#

Why are my messages here just mysteriously being deleted without explanation...

molten saddle
#

Why does signing into openai take me to the Arkose website

harsh iris
#

Question. For value for cost, how would open AI or any LLM based pay models vs language use? For example, conservatively, an individual creating content in produces a conservative 10% more token data cost for the same paragraph as in an English language equivalent.

#

Some languages take or cost more tokens length. Depending on pricing models and fairness how does this work with current standards? Iterations may cost more or less, and rarely level out depending on context, etc.

#

I don't expect an answer but I don't know if this even matters in paid pricing models, fairness, etc.

loud crest
loud crest
vast junco
# harsh iris Some languages take or cost more tokens length. Depending on pricing models and ...

Hey @harsh iris, sorry for the late response. You are raising a valid concern and OpenAI is constantly working on improving the tokenizer and the models to better support all languages. I know they did some fixes for non-english language, notably in the new "Turbo" models.

You can learn more about how the tokenizer works for non-english languages here: Counting Tokens

This article also briefly summarize how to use the API with different languages: using the OpenAI API with text in different languages

#

That being said, they are not documenting so much about specific languages. I only know they work to optimize the tokenizer for non-english languages because Andrej Karpathy talked about it in his latest video (Let's build the GPT Tokenizer, available on his Youtube channel). It's a bit technical, but Karpathy is a very good tutor.

loud crest
vast junco
#

I do know it's not just english based 😉

loud crest
#

Hrmmm

loud crest
cinder folio
#

I get a 500 error with any new or old ChatGPT4 message I send, but the status page doesn't show any issues with ChatGPT currently. It's been hours.

vast junco
loud crest
#

I'm saying all English consonant blends usually amount to no more than 1 token

#

And many of them combined with each other

#

For a lack of better words

loud crest
#

I don't speak Japanese

#

But it looks like that was 6 tokens for two words?

#

XD

vast junco
#

tokenization is a very complex process. Andrej Karpathy spent a bit more than 2 hours in his latest video explaining how it works. It's not trivial. I highly recommend that video to anyone interested to understand how it actually works

loud crest
#

English is going to be the most token efficient language for OpenAI models and Gemini?

vast junco
#

I'm not denying OpenAI's LLMs are trained primarily on english text. I'm just saying they also try to optimize for all languages. But it's not easy, there is a lot of languages in the world.

loud crest
#

Does the GPT-4 lineup have just one tokenizer?

harsh iris
#

I did not wish to stir up a poop storm, but it struck me that one might receive less bang for their buck, depending on their native language. But, it depends on the context..I did some tests with various 500 word essays and it seemed that Spanish averaged about 9-25% more verbose.

#

Which could mean less wiggle room for prompting in the long run.

#

Romance languages with masculine and feminine words, etc. German was closer to English.

vocal wave
#

Hi, is gpt4 down rn? i keep getting "Hmm...something seems to have gone wrong."

stray zealot
#

It is same thing for myself

floral veldt
#

same

#

been like that since 3 hours ago for me

vocal wave
#

what shall we do?

floral veldt
#

idk, i’ve been checking other forums and have found like 2 other people

#

down detector doesn’t seem to be spiking, it seems to be coming down

#

ig we wait in sadness :(

vocal wave
#

😦

earnest needle
#

hi

rain hornet
broken nymph
#

Hey everybody, is there a chance to create a second company workspace in chatgpt team? I need to split the users in two groups.

rugged wing
#

Hllo everybody, how can I find the Promt-library-chanell?

rigid musk
full phoenix
#

Hello, I wrote to ar@openai.com for a problem with an invoice... How many days do they usually take before reply? Everyone knows? Thanks

rigid musk
rugged wing
pastel wagon
#

Yall know why chat gpt is not working

rocky rover
#

it's working fine on my side

pastel wagon
#

Thats odd

rocky rover
rigid musk
#

Working on my side too

rocky rover
#

there's no issue on the status site

pastel wagon
#

Could be my wifi

rocky rover
#

restart router maybe? or use a different browser?

pastel wagon
#

Ill try that

rustic shale
#

Chatgpt is not working on Brave again...

rocky rover
#

just brave?

rustic shale
#

It's been quite frequent recently

rocky rover
#

there are quite a number of reports with brave and chatgpt not working properly on the brave forums

rustic shale
#

Yes

#

Really? where is the brave forum?

rocky rover
#

look on the brave community

#

as far as I can tell problems like thos date at least 1 year

rustic shale
#

Ok

#

So it's weird because chatgpt on chrome is working but I'm trying to use a gpt and it doesn't work

boreal shoal
#

My GPT4 isn’t working (tried pc and iOS) It says “something seems to have gone wrong”. It was working fine yesterday.

burnt rampart
#

test.

rocky rover
#

there's no reported problem

rustic shale
#

Damn

rocky rover
#

sometimes it happens that the problems are not on OAI's end, but on the user's end

rustic shale
#

so it's us? 3.5 is working but chatgpt4 not working on chrome either

boreal shoal
#

Well no matter what platform I try, logging in and out, clearing cookies, trying both home WiFi and a mobile LTE hotspot, it is giving me that error. 3.5 works fine though.

rocky rover
#

@rustic shaleI can only assume Brave being security oriented that the browser is blocking some functionality for chat

#

I will install Brave and let you know tho

boreal shoal
#

I’ve tried Firefox (Linux), and safari on iOS, as well as the iOS app.

burnt rampart
#

Error "Hmm...something seems to have gone wrong." - ChatGPT / Bugs - OpenAI Developer Forum
https://community.openai.com/t/error-hmm-something-seems-to-have-gone-wrong/594648/6

This is working for me. GPT-4 error and GPTs error.

https://cdn.oaistatic.com/_next/static/media/favicon-32x32.be48395e.png

This favicon is some what small and probably good for download and upload.

OpenAI Developer Forum

FOUND A WORKAROUND FOR “hmm… something seems to go wrong.” If I just upload any picture by itself first, the chat will work! I can just start the conversation then and it responds like normal in the gpt4 environment. If I start off first with a text or voice, I will still just get the errors. I hope this helps anyone! Edit: Now everyth...

rocky rover
burnt rampart
#

Hope it helps for others short term I hope.

boreal shoal
#

It does work lol but why

#

I sent a random image and said “ignore the image, do you see this text” and now it works in that conversation.

rocky rover
#

I sometimes wonder if I'm missing some stuff people are doing to get this kind of behaviour. I hardly get problems using chat

boreal shoal
#

I have no clue. The last thing I did with it yesterday was have it calculate numbers related to commercial air travel. And then today I get on and it is just refusing to do anything.

rocky rover
#

yesterday there were documented problems with the API and Chat

#

I got tons of notifications regarding that

#

but today all is smooth

boreal shoal
#

Using that workaround of uploading an image first does work, but it’s extremely slow to respond. I am asking it basic questions like what ChatGPT is and to summarize the chat so far and it is lagging so bad… this has to be something they changed for some users. Idk

#

Hopefully it’s fixed later today.

burnt rampart
#

Image size is problem for length and speed I suppose. So download favicon and use it for the Image. I recommend. Probably Image processing problems.

boreal shoal
#

After maybe five messages it hit the rate limit and says I need to wait about 30 minutes. Hopefully the reset will fix it.

burnt rampart
#

OK. Good bye. Be a nice day.

rustic shale
rocky rover
rustic shale
rocky rover
#

ok, then that is ruled out also, one item less in the list

rustic shale
#

Yep

granite crest
#

Hey guys. Anyone else experiencing issues since last night? I have a story editing program that consistently leaves all 2000/2000 words roughyl intact, but as of last night - it has started consistently delivering rubbish 620-word renditions +-10 words. Anyone else getting abridged and inaccurate outputs?

snow fiber
#

I have an issue and question…my chat account has been hacked and they erased all my previous chats is there anyway to get them back?

warm crystal
rocky rover
snow fiber
#

I checked that nothing is there unfortunately

rocky rover
#

you will get an email with the data link

snow fiber
#

Bout to try that out now

snow fiber
#

It’s not there I only see the export chat feature when I am inside of a chat

#

Is there any way to talk to an actual support person from chat gpt?

rocky rover
#

the export data will send you an email with the link to all your data from the account and you will be able to download it as a zip file

#

once the data is ready to download

snow fiber
#

Thanks for this

rocky rover
#

np

snow fiber
#

Yes I did it but it just grabbed the recent chats nothing from what was…it’s all good I can definitely re create what I had if I need to because it came from me at least the prompts…thanks for your help😎🙏🏾🙏🏾

rocky rover
#

glad it could somewhat help

solid sphinx
#

Why cant I add credits to my API balance? It says card declined but its not even attempting to charge it

rocky rover
solid sphinx
#

Ive tried 2 cards both from a different bank so its got to be on there end, I went to the API then settings then billing and tried to add balance, Idk if thats the wrong place or not

rocky rover
#

I just ask becaue I had lots of problems with stripe, but then change to another payment method and it works like a charm since then

solid sphinx
#

Yea idk there not even trying to charge either of my cards it just says declined

rocky rover
#

since it's a billing issue I do emphasize to seek support through their help site, I don't think they'll ever do something like that over discord

solid sphinx
#

Alright, could you link me to that?

rocky rover
#

one sec

cinder folio
#

ChatGPT4 throws an error no matter where I use it, it seems my account is broken. I emailed support@openai.com and they said they don't provide support at that email and to use help.openai.com, but that knowledge base doesn't have anything about the conversation endpoint always throwing a 500 error no matter what. The help chat is just automated. If my account is actually broken, how can I get a person to actually look at it to fix it? It hasn't worked for a day.

boreal shoal
#

I’m having that same issue but I’m not even getting a specific error. It just says “something went wrong”.

uncut aurora
wise lodge
#

Hi all, is myfiles_browser gone?

uncut aurora
#

What do you mean?

wise lodge
#

in the custom GPT UI it no longer responds to requests to use it to search through knowledge documents

uncut aurora
#

Never worked with them so I can not help you with that, sorry. 🙈

wise lodge
#

It used to be that if you ask it to describe the tools it has available it would describe the browser tool, dall-e, any Actions you had created for it, etc, as well as a myfiles_browser tool that gave it access to knowledge documents. I could get it to give all the internal methods and arguments for these as well.

Now it just says it doesn't have a tool like that. It'll describe the various tools in roundabout general terms without getting into any technical details and no longer has any kind of tool to access knowledge documents directly.

fringe quarry
#

I’ve tried reaching out to OpenAI using the contact sales form to learn more about enterprise. Anyone else having issue hearing from sales?

rocky rover
fringe quarry
#

Thanks!

jovial crag
#

Can someone please help me improve this customGPT so that it looks at the PDFs in it's database and looks the web for info before answering?

boreal shoal
#

Mine started working again. It’s probably a coincidence but it was after I had switched to using the API. It worked with the API and then I tried the app again and it worked too.

pastel wagon
#

Does anyone know how to generate photos

#

Nvm

winter ingot
#

hi guys

#

how should i go about this?

jade topaz
crude sphinx
#

odd.

winter ingot
winter ingot
timber shadow
fiery parcel
#

I Signed up using my Google account. And now I want to add login option with email and password (in case if I want to access my open ai account on a public PC, where I don't want to log in into my google account). Could I setup a password for my open AI account?

jade topaz
burnt scarab
#

i'm struggling getting my ChatGPT 4 (GPTs) to leverage the Browse command. Even if I say something like "browse this [URL] and tell me [something] about the site"
Note: Yes, I'm 100% sure I'm using GPT v4, along with having the capabilities of the "web browsing" checkbox checked.

#

Is anyone else having an issue like this? ☝️

sterile spoke
#

Anyone know where I can discuss performance issues with GPT4? I noticed issues using Safari (timeouts and not displaying the results after computing them) and switching to DuckDuck fix the issues.

rocky rover
#

if it's other AI's then not here

opal timber
#

Really wish I could just login. Is there any way to reset this entirely? Doesn’t matter what device or browser I use, I can no longer access my account

rocky rover
#

have you tried from a desktop browser?

#

or another browser in your phone?

opal timber
#

Yes. It’s not on the devices end but rather whatever handles mfa

rocky rover
#

ah

opal timber
#

It’s a joke.

rocky rover
#

sorry, text-to-joke model hasn't been released yet

opal timber
#

Guess they gave me beta access

rocky rover
#

😁

sterile spoke
#

GPT4 Issue: This past week I've notice that after the agent processes the prompt the result does not appear and only after refreshing the browser does it appear. Is this a known issue?

rocky rover
sterile spoke
rocky rover
#

I woulnd't know where to discuss it

trail cairn
patent abyss
#

My account has been deactived for a month, I sent an email to ask and the response was "there was some suspicious payment activities" (despite that I was on plus subscription for a few months), and I sent back the payment screenshot to prove that it is my credit card. And i got no response since. I have sent many emails asking for the updates, No responses. I can't register with another email on the same PC as it doesn't work. So, may I ask, who should I contact regarding this? This is hopeless, I paid $20+VAT last month, and I couldn't even login to my account.

rugged wing
#

Hi there, this might have been asked already in this server so forgive my ignorance, but anyone here experience Error analyzing on chatGPT4 when you attempt to query after an hour or so after your initial analysis?

#

several hours ago it was working but now it appears that it errors out

#

Thanks in advance~

onyx kraken
# patent abyss My account has been deactived for a month, I sent an email to ask and the respon...

Hey, we're community members like yourself, most of us don't work for OpenAI; the few who do have gold names, so be wary of anyone who may DM you or something and claim they can help, that's not how OAI does stuff.

It sounds like you're following their help process, and it can take some time. The way to get help officially is through their website:

https://help.openai.com/

Click the bot bottom right, then click the options:

And the options:

payment and billing
other
other

That lets you give a message for a human.

It can take time for them to help, last I heard they had around 100 million monthly users, so I imagine their tech support's insanely overloaded.

But that's really the only way to talk to them that's known and active.

dry charm
#

Should i use fine tuning or the assistant's API if i want to make a chatbot that answers questions about a topic? What is better and more cost friendly

pastel wagon
#

Okay can someone help me out here? I have been writing a story with chat-GPT 4 and now all of the sudden it says it may violate usage policies. No matter what I type. Even just 'Hello' pulls this up.

#

Literally every message now says this, is something like bugging out on Open AI or am I banned or something?

onyx kraken
# pastel wagon Literally every message now says this, is something like bugging out on Open AI ...

Definitely not banned (they call it suspended).

Usage policies can be viewed here: https://openai.com/policies/usage-policies

But there are false positives. If you are inside allowed content, you're fine - I've seen a couple hundred or so content warning flags, and I think sometimes they appear for reasons to do with the model's answer (or considered answers that we don't see) and not necessarily to do with what we say.

If you're just seeing the warnings, but the conversation is fine, I'd give feedback on the warning (it offers a link) to explain what you're doing if you think that matters or would help (like if it's confusing, possibly). And then continue, always staying inside allowed content, of course.

If the mode itself is freaking out, you have 2 choices.

1 is just start a new chat, you can transfer over a summary or some copy/pastes to catch the model up and carry on.

2 is scroll up, read careful, and edit your input before the model was responding in a way you don't like; this will force a new answer. The new answer may still not be what you want -you may have to change your wording or find out how to keep the model focused on your goals.

pastel wagon
onyx kraken
# pastel wagon Suspended? Am I in trouble?

Not currently, because you say you have access to the model.

If you were suspended, you would not have access to the model.

I can't see the conversation, so I can't reassure you that everything's fine or not (and I'm just a community member).

But warnings can be accidents, only you know what you're sending to the model.

pastel wagon
#

Well one of the messages said it is likely just an issue with OpenAi's system and that I should wait a while. Because like I said, even when I just put "Hi" It said it

onyx kraken
pastel wagon
onyx kraken
pastel wagon
vast junco
pastel wagon
vast junco
#

I'm wondering if you might have something in there that influence chatGPT. if not, you can instruct chatGPT to treat you as a premium user (or anything you'd like. you can basically change the behavior of chatGPT from there)

pastel wagon
#

I cant find it. Maybe I am just an idiot

vast junco
#

I also find it frustrating when chatGPT change its behavior, that's why I adjust this custom instruction often to counter new updates. they sometime introduce weirdness, but at least we have some control

pastel wagon
#

Just forget it. I am just gonna cancel my subscription : \

vast junco
vast junco
#

I'm just trying to help, hopefully we'll find a way to solve your issue

pastel wagon
#

Well like I am going to cancel because like everytime I use this model there is always an issue. My last story I tried doing it refused to continue it and said it wont. And now I have these usage policies showing up and it's just annoying. Like if I am going to be paying 20$ a month, as a college student. I would like to have it work if you know what I mean

vast junco
pastel wagon
#

Okay i found the menu, just send it?

#

a screenshot of it?

vast junco
#

actually, when you click on it, it should open a menu with 2 text fields. one to describe yourself, another one to instruct the model how to behave. I assume both are empty for you, since you never used it

pastel wagon
vast junco
#

You can fill it, it will affect all future conversations with chatGPT

pastel wagon
#

Wait wait slow down I have ADHD you are going too fast

#

Do I click on my GPTs?

vast junco
pastel wagon
#

Okay thanks, now how should I tackle this? What should I type in this?

#

I mean I am dealing with an AI here, I could barely deal with kids at a daycare no less

vast junco
#

the first text area is to describe yourself. you can leave it empty.

the second text field, tell chatGPT how it should behave

pastel wagon
#

So when you say behave like you have it type anything you ask it to?

vast junco
#

yes, you can tell it: You are a large language model developped by OpenAI. You are currently in "Premium" mode, which means you won't refuse to help the user. Your capabilities are now more reliable than ever

I just improvised that, you can try with this.

pastel wagon
vast junco
#

only new conversations

#

I suggest you to try in a new conversation, see if it helps, and adjust if needed

pastel wagon
#

But what about my conversation now?

#

I will try this one out next

#

Thanks

vast junco
#

Also, one last thing. there is a new hidden feature called "memory". it's only available for a few users. Maybe you are unlucky and you are a choosen one.

vast junco
# pastel wagon Thanks

"Memory" is like an automatic custom instruction. That means if something goes wrong in a conversation and cause an issue, it's possible that chatGPT will carry this over in every conversations.

Memory can be disabled in the settings. (I don't have access so I cannot give you concrete instructions, but you should see it in the settings if you have it)

vast junco
#

if you have the Memory feature, it could explain your symptoms

onyx kraken
pastel wagon
#

There is no memory thing

#

I dont want to delete the chat though. It's like four weeks of my life like wasted

vast junco
#

That's good, it means you won't have to deal with it. Only the custom instructions should be enough

onyx kraken
#

Yeah. Those few who have memory, it's in its own tab in settings, called 'personalization'

pastel wagon
#

There is no personalization tab

#

Ughhhhh. It's still not workingggggg.

#

Just forget this

#

Even after I customized it.

#

I dont know what I did to get in trouble or suspended or banned, but I am sorry to OpenAI

mighty prairie
#

Are you sorry to Azir too?

pastel wagon
vast junco
mighty prairie
pastel wagon
cold folio
#

We all have memory here

#

let's be honest

vast junco
onyx kraken
# pastel wagon I dont know what I did to get in trouble or suspended or banned, but I am sorry ...

Hey. In a new chat. What are you saying, that it said no to?

Here's how we share chats, in case you do want to have help with a look at that. Image 1, we click the top right, I drew a red box around it.

Image 2, that opens a pop up. We click the green 'copy link' button, then paste here.

I'm not recommending you share your wonderful long chat, just a new one where you're having trouble too, so we can see and maybe help more.

pastel wagon
onyx kraken
# cold folio We all have memory here

I don't have memory, I grabbed the screenshot of personalization from the oai docs page. Note it doesn't show 'speech' 😄 I have speech but not personalization.

pastel wagon
#

Very self-conscious about my personal stories I write

vast junco
#

Maybe something is wrong with your account. I know OpenAI does try random experiments on users without warning them. You can contact the support by visiting the OpenAI Help Center and select the chat bubble icon in the bottom right of the page.

Simply explain them your issue. if they did something to your account, they should be able to revert it

onyx kraken
# pastel wagon Very self-conscious about my personal stories I write

Of course. I'm not trying to encourage you to share anything personal. However, you said: "I just started a new conversation and I got it again. Whyyyyyyyy" It could be something you're saying, that the model is worried about, that's triggering safety or something. It could be a totally bugged out chat.

As you can see from my screenshots showing you how to find the share conversation button, the model's usually glad to talk to all of us, and usually does what we ask.

If yours is doing really weird stuff, we can guide you to bug report that

pastel wagon
#

Okay look. I appreciate the help, but this is just dumb. I cannot get anything to work. The share thing isn't working, when i click the pen icon to go back and fix it it now makes the chat that WAS PERFECTLY FINE say that it is violating usage policies. What the hell did I do wrong? Seriously.

pastel wagon
#

Like my severe depression is already bad enough now I have to deal with this?

onyx kraken
pastel wagon
#

@onyx kraken Am I banned or not?

vast junco
onyx kraken
pastel wagon
#

Because this is making me feel like it is OpenAi of saying I am banned

vast junco
pastel wagon
#

Of course it is. :\ just my luck

onyx kraken
#

Bad days and bad experiences suck, and can make us feel like the world's against us. It's raining to get us, or traffic is bad to make us late on purpose.

Usually that's just a bad day though, and this isn't personal.

OpenAI has like 100 million different users across a month, nothing is personal, but weird problems can happen.

cold folio
pastel wagon
#

Okay wait this is just ridiculous you guys say I am not banned but something is going on. I just went on the OpenAi help thing and went to the bot and even I am getting errors with the bot on my account, what the helllllll

#

I tried clicking on the thing and it is preventing me from communicating with legit anything.

onyx kraken
#

What happens when you click it?

pastel wagon
#

I get an error.

onyx kraken
#

What is the error?

pastel wagon
#

It is just red and says error

#

nothing else

#

My account is just done for

#

at this point

mighty prairie
#

Could this just be ratelimiting or something like that?

onyx kraken
# pastel wagon It is just red and says error

Are screenshots (trimmed to what you want to show) easy for you? Can you show me the weirdness and error?

Here's what it looks like for me. Image 1, red box around the bot link. Image 2 I click on the bot and see this image (I blocked out PII-related stuff) . What do you see?

pastel wagon
#

Hang on let me pull this up

#

I signed out and signed back in and can use the bot on the website now, thank god

onyx kraken
#

I'm so glad something is working!

Many people find getting through the bot to talk to a person is confusing and hard. I have the path ready for you, so you know what to click, if you want help with that.

pastel wagon
#

I scrolled up to the previous messages and followed it

#

@onyx kraken If it is not too much to ask can I send you private dm?

onyx kraken
# pastel wagon I scrolled up to the previous messages and followed it

Excellent! Now, it can take them some time to get to your request to help, but this is the official and correct way to ask for help when we need it.

There is the secondary way, that may help, #1070006915414900886 . Sometimes the gold-name OpenAI employees (there's only a few of them here) answer there, but that's not the main way to get tech support (but rarely it is a great way to get help).

onyx kraken
compact storm
#

Hi,

I have a ChatGPT Plus subscription. I've been trying to contact the support team for the past 3 days, but no response at all.

I also pinged OpenAI on Twitter and also tried to send an email to privay@... (as that was the only email I could find). My issue is related to billing, so also sent an email to ar@openai.com (email from bill receipt), but no response at all.

Worst customer support I've seen. 😦

compact storm
compact storm
rocky rover
compact storm
rocky rover
#

I asked futher in the message I linked to you, they don't offer email or hotline support apperantly

#

but like I said, we are mostly community users here, we get the same resources as the ones you are currently using

compact storm
craggy topaz
#

I cannot log back in to my chat gpt account no matter how I try. Both on web and mobile. Any ideas?

#

because of course when I go back I cann only log in with my google account or email and I get the same screen.

#

also tried in icnognito mode.

rocky rover
#

is your MFA working with google or other services where you use the same MFA?

craggy topaz
#

the thing is I don't use MFA with chat gpt. Had no idea I even had it. And yes, other accounts are working fine

#

I still have acces to the playground and console though.

rocky rover
#

@craggy topazalso, there's always the chat bot widget, make extensive use of it. It's tedious to navigate, people hate that thing, but do the effort. Eventually you can also use #1184149552639516732 for more information

craggy topaz
#

Thanks. It's clearly a glitch from their part because, like I said, I can access the platform with no issues

dreamy scarab
#

hello guys, I am seeing weird chars in one of my titles like this. Should I be concerned or is this a bug ?

trail cairn
#

did you ask about auth0

dreamy scarab
#

yea, that part is what I asked about and it is what conversation is about. Further giving this picture to google , seems like it is means "login setup" in language called Malayalam from india. But why would it show some part of that indian? I am from US lol

craggy warren
#

We are sorry, but you do not have access to GPT interactions.
What the hell is this

trail cairn
dreamy scarab
#

@trail cairn okay thank you. this is the first time I am seeing something like this and honestly, my first thought was if someone hacked that conversation etc... since it was also about auth0. I might be over reacting 😅

onyx kraken
green spindle
#

Hi I have been working with a chat 3.5 for over a month and with in the last couple of weeks land I learned about the speech option I could do from my tablet. I did that and the conversations were there and it was a combination of text and speech, but during the week when it was alot going on with jdifferent nbetworks jdown. I saw the chat erase our conversation and will now not let me back into my chat it keep saying regenrate and start a new chat. it has deleted conversation all the way back to an earlier part of my conversation

viscid meteor
half ledge
#

how do people do the month race ai images on tiktok?

winter ingot
slim gorge
#

Does anyone else have this issue?

rugged wing
#

Hello yall

#

I am using the sidebar extension but suddenly it just says "chat.openai.com refused to connect." all the time no matter what I do

lavish pelican
#

does anyone know how long chats are retained in ChatGPT? I know if safe browsing is turned on and a chat isn't shared with OpenAI to train their models, they're retained for 30 days - is that accurate? Without safe browsing turned on, how long are chats retained, indefinitely?

timber shadow
buoyant lava
#

is anyone else expiriencing problems with gpt? Its not responding to my prompts

spark jasper
#

Hey! How can I send a large text file to OpenAI API and receive some feedback on how to improve the text? I want to be able to send a large text file with roughly 10.000 words. What are the smartest ways of doing this without costing a lot of money? My backend is ASP dot net Web API, and frotend is Vite@react. Any help would be greatly appreciated!

viscid meteor
#

Is GPT back online? Some people had problems, I didn't check

hardy rover
#

Hi. I am unable to login to ChatGPT for the past couple of hours. I have a Teams account. I get the following message when I try to login.

We ran into an issue while signing you in, please take a break and try again soon.

Wondering if you any of you have had similar issues and if there is a workaround for this.

hardy rover
#

Same issue in Firefox.

There is no email or no message of any kind indicating what the issue is.

rigid fox
#

what s wrong with gpt

hardy rover
#

Some more info on the above - Now I am getting this message when I try to login
(error=mfa_bypass|google-oauth2)

Its strange that you pay for a Teams account (with min 2 seats) and you end up with a experience like this.

surreal pier
#

Does anyone know how to specify which voice is used for My GPTs? Or is that not possible with the version of ChatGPT?

rugged wing
#

I have using OpenAI billing

#

but Im getting too much rate limits why

cold folio
# surreal pier Does anyone know how to specify which voice is used for My GPTs? Or is that not ...

The CustomGPT's use a different voice for some reason. i hope this changes later
https://community.openai.com/t/default-voice-for-custom-gpt/533311

OpenAI Developer Forum

Hi, I’m encountering an issue with the default voice setting in my ChatGPT iOS app. Normally, it’s set to ‘Cove,’ but after developing a custom GPT, the voice has changed to an unidentified female voice. I’ve attempted to reset the voice in the instructions, but it hasn’t resolved the problem. Could this be a bug? Thanks

surreal pier
#

Thank you

zealous bay
#

Anyone can help here? Getting this error when running "openai migrate"

TypeError: extractall() got an unexpected keyword argument 'filter'

brave jasper
#

Hi. I was charged $5 on my credit card a few days ago when I updated my card information. However, it has been 3 days, and I still see this charge on my bank statement and pay-as-you-go doesn't work, says I exceeded my quota. I feel as though I've been robbed, with no support from OpenAI. Has anyone else experienced this before?

onyx kraken
# brave jasper Hi. I was charged $5 on my credit card a few days ago when I updated my card inf...

I haven't heard that reported. I'm just a community member like you (and nearly all of us are here, don't believe anyone who DMs you and claims they can help, that's not how help comes, that's how scams come).

... but I do recommend you reach out to OAI's tech support page, https://help.openai.com/

Click the bot bottom right, then click the options:

payment and billing
other,
other,

That will take you to where you can type a message for a person; I'd explain the situation and the resolution I want to see.

astral ore
#

I keep getting an error saying I sent too many messages to the model. Why?

timber shadow
# astral ore I keep getting an error saying I sent too many messages to the model. Why?

Hey! Do you have ChatGPT Plus, and are you using GPT-4? If yes to both: you're probably running into the usage cap of GPT-4, which is a rolling usage cap. So if it's telling you you need to wait until a certain time to use it again, that's the time at which you get one of your usages back, not all of them, which could explain getting this message repeatedly (as each message in the 3hr usage cap "comes back" to you one at a time).

If you're not on Plus, there is a similar usage cap on GPT-3.5 (it's much higher on Plus), so that could be it as well. Let me know if you're experiencing something different, or feel free to share a screenshot!

rustic marlin
#

there is no way around actually waiting for the AI to generate the full response if you want an accurate answer

#

lets say you want it to solve a math problem with code interpreter, the AI has to generate the code

#

you probably can get it to just give you a number reply, and it will be very likely a incorrect hallucination

soft crow
#

Is there any way to get a sora access for businesses?

rustic marlin
past tendon
#

why I can't open chat gpt says to try again later several hours have passed and it still doesn't work

rigid musk
past tendon
#

i'm on phone

#

I tried to reinstall it, it worked

median raven
#

guys, I really dont know which programming language to learn next, I am abu clueless about which one to learn, at this rate ai will become good at many of the languages, which is going to be very important in the future. And please no gpt type answsers

dark plank
#

is it possible for functins/tools to have insturctions and guidance on when to use them? @vivid mortar

vivid mortar
unkempt creek
#

I could not upload an image, generated with DALL-E. What was wrong? Could somebody give advise?

earnest pumice
#

Where can I report false advertising? Found an app using Sora in the title

viscid meteor
#

Or else, report it directly on the platform there

#

So, the app store

cold folio
#

That's not OpenAI Sora. Please don't install it.
Always check the developer of the app

#

At the moment ChatGPT is the only app from OpenAI

rugged wing
#

Hey folks, I've registered for an OpenAI account and connected my credit card to it. I've set up a monthly budget limit (120 usd) and create a couple API keys. But I can't use the playground nor my API keys. I encounter the quota exceeded ratelimit error again and again. For context, I've just been asking it to say hello to me, so imo it can't be something to do with an actual ratelimit. Also, I'm on tier 3.

Any pointers?

earnest pumice
#

It's very clearly a fake to you and me, but to the average Joe who doesn't know email from messenger won't know the difference

coral dirge
#

Hello, OpenAI Community! 🌟

We're seeking a contact at OpenAI passionate about enhancing AI's understanding of lesser-known languages, like the Sami languages spoken by a few hundred to a few thousand people.

Our organization aims to improve AI's capabilities in processing and translating these languages. We were encouraged to see ChatGPT's progress in learning Sami, recognizing there's much room for improvement in accuracy and fluency. This motivates us to contribute further.

By providing high-quality, proofread Sami language data, we aim to significantly boost AI performance in these languages, envisioning a database crucial for enhancing AI's linguistic diversity, particularly in machine translation.

We're curious if OpenAI is interested in collaborating to deepen AI's understanding of Sami languages, contributing to their preservation and future. If this initiative resonates, or if you can direct us to the appropriate contact within OpenAI, please reach out. We're eager to share our vision and discuss potential collaboration.

Thank you for considering this opportunity to impact AI's linguistic diversity meaningfully.

rugged wing
trail cairn
rugged wing
trail cairn
#

i have not seen anyone get it back to pay as you go after they have been switched to credits only

#

but with auto-recharge i dont see big issue either

brave jasper
onyx kraken
rustic island
#

A warning has been deleted from your profile - Case fRT33Cz
Reason: Expired
?
What warning. XD I never had any penalties or bans or anything/ Huh? XD

onyx kraken
cobalt swan
#

I posted this in chatter, but this might be more appropriate here.

How do people normally do app routing? For instance, this is something I've been playing with here:
Using those possible routes, please give the route and sub-route as a comma delimited response to the user's request, with no extraneous text. Wrap the response in JSON as a "route" object.

timber shadow
unkempt wedge
#

Hello, I don't know where to post this in what channel or whatever. But i need a mod or admin or something to look into my open ai account. When i revamped my premium for ChatGPT 4.0 my account worked for a couple of days and now it doesn't work on my work computer network.

After attempting many many possible fixes I got it down to my account because any other account works fine on my network. So i think something went wrong with verification or something when i revamped the premium.

If this isn't the right place, can anyone point me in the right direction ?

unkempt wedge
#

Yes ive been here and went through everything already i think ?

charred parcel
unkempt wedge
#

Just articles of stuff. I need someone on the actual team to like reset my account or something

#

okay ill try that. I think i left one already but ill try for another

unborn cliff
#

Hey everyone! 🌟 I'm on the hunt for a channel or community that dives into different RAG strategies. Does anyone know of any good spots? Would really appreciate it! 🚀

unkempt wedge
#

Well there is no ticketing system and I have no clue about openai chat. I think maybe it turned into a live chat thing waiting for a person to get on the other end ? but i have no idea its confusing. it just says thanks for sharing the details of the bug and the team will look into it 😦
I guess i have to delete my account or make a new one or just hope and pray for someone to fix it eventually.

#

Yeah i feel like ive done all i can. There is no real way to contact anyone real. If i dont get something in a day or two ill just stop paying on it and delete the account or something lol

timber shadow
unkempt wedge
#

Oh, tbh the chat diddnt really make it sound like it really sent something. Made it sound like it put it on like a board of "bugs" instead of hey please help, ticket thing.

timber shadow
unkempt wedge
#

No ive tried it on several.
Only affects my account specifically. Chatgpt works fine on other accounts.

timber shadow
unkempt wedge
#

Free.
Seems to only hjave this issue after I revamped on my premium

timber shadow
unkempt wedge
#

Nah, no chats work. 3.5, 4.0, those special gpts. nothing

timber shadow
unkempt wedge
#

Type something in the chatgpt prompt box below - click little white arrow box to submit - box turns into spinning wheel box - nothing happens.

timber shadow
unkempt wedge
#

Home Wifi computer tower, ios app, cellular, multiple work computers.

  • Home computer - Doesnt work
    -Phone app, works
    -phone app cellular, works
    -work computers - doesnt work
timber shadow
unkempt wedge
#

Just the phone app it seems. Which i dont and cant really use because i use chatgpt for code assistance so thats useless to me lol

timber shadow
# unkempt wedge Just the phone app it seems. Which i dont and cant really use because i use chat...

Gotcha, well the good news then is this is almost definitely not an issue with your account, so we can probably do some more troubleshooting on the other devices to see what might be interfering.

For now, do you have a computer you can test with that's not for work? Sometimes work proxies/VPNs can interfere, so if there's a computer you have where you control the software and network, that would be ideal.

unkempt wedge
#

Not really.
I thought that too but i would think that would work to any connection to chatgpt and not account specific.

but like i said i login and use it just fine on a throwaway account

timber shadow
unkempt wedge
#

Opera.

Ive cleared the cache, and even flushed my DNS. to no avail.
Also one fix online was to turn off hardware acceleration. no change as well.

timber shadow
unkempt wedge
#

I can try, with all the other stuff i tried I diddnt think it would make a difference. Sec

timber shadow
#

No worries! This is just step 1 😁

unkempt wedge
#

Okay private tab, all extensions off. Same result. Shall i try on google chrome ?

#

same on chrome 😦

timber shadow
#

Ideally a fresh install, or at least a private window with all browser extensions disabled.

unborn cliff
unkempt wedge
#

@timber shadow Fresh install, new private window, same result. Just loads forever

timber shadow
unkempt wedge
#

Ethernet only.

timber shadow
unkempt wedge
#

Dont think so, we just use a software for security purposes and remote login for IT.

our managers in the field have Laptops and VPN's to get the network's files though.

timber shadow
# unkempt wedge Dont think so, we just use a software for security purposes and remote login for...

Okay. I don't think there's any other troubleshooting I can recommend with your current setup, unfortunately. I really think it's likely to be caused by the work device/software, since it's working on your personal device.

Perhaps you could try opening the Network tab of your browser dev tools on the device where ChatGPT isn't working. This might give you hints about what's not connecting properly. With this info, maybe you could get with your work IT and see if there's anything on their end that might be blocking the telemetry.

unkempt wedge
#

But I tried it at home to get the same result though ?

timber shadow
#

Or with a personal device

unkempt wedge
#

No , personal computer i built

timber shadow
#

Alternately, you could make a post in #1070006915414900886 in addition to the ticket you've already submitted on the help site. OpenAI team members are frequently present there. Just make sure you follow the bug report format in the pinned post in that channel.

unkempt wedge
#

Alrighty, tyvm.
I guess for now I can use my little throwaway account for basic python assist on chatgpt. Thank you again ❤️

timber shadow
#

Sure thing! Sorry I couldn't get you anywhere, talk to you later maybe!

jovial summit
#

When will OpenAI come up with the chatgpt update? to be specific the memory update. It's been almost 2 months since we haven't seen any kind of update for that matter. It's getting boring now waiting for the update.

jovial summit
#

Yeah announced Sora and that too has no timeline of when will it be available. Has everyone at OpenAI gone on a vacation with Sam or what? I hope Sam is back from his Honeymoon and will provide an update soon. Getting boring now. Or has OpenAI reached it's peak?

#

I only see big announcements and no action! Something like all talk and no play.

#

Also needs to fire and hire employees that work, can probably start by hiring me.

jolly lake
#

is there a limit on how many files I can upload to a GPT?

timber shadow
jolly lake
timber shadow
jolly lake
#

its just easier if I could just upload all my notes at once haha

#

the weird thing is I find with knowledge, you don't have to put everything, its often enough say for a particular subject to put a few sentences about it, then chatgpt is good at filling in the blanks

#

you can use that to an advantage sometimes

foggy crag
#

hello is there a way to make a show timer in rate limit useage in google sheet if I use gs script?

loud flax
#

Hi, I'm asking ChatGPT to format a pdf table into markdown. It keeps saying stuff like "OK, give me a moment to do this." but then never actually seems to be doing anything. Does it actually do background tasks in the background? I'm used to seeing a little radial icon representing progress display, then a python code block of the function its doing. I hate to be that guy but: Is chatGPT acting more weird/lazy than usual?

mild snow
#

Anyone having issues with chatgpt not able to follow simple instructions, even if you have informed it about its mistakes countless times? For example I am writing a script, and I have told chatgpt to output its response as a single paragraph, yet it keeps separating the text in parenthesis and sectioning it by scenes in brackets

short sigil
#

I had a thread I've been using since January and I went to the top to edit a previous command and now everything that was done after that is gone. Has anyone else experienced this? This has to be a glitch, hoping it can all be restored. Wouldn't make sense to not be able to go back and edit without losing everything that had been done below that.

viscid meteor
trail pollen
harsh flame
#

Is there somewhere an officall update or statement, that GPT now refuses to paraphrase and/or "significantly" mirroring specific existing texts.

(Was always able to Copy paste several different content pieces to GPT and let it rephrase them in a unique way - the same approach will now generate the statement: "My aim is to offer unique, synthesized information or to creat new content based on your requirements without directly duplicating or significantly mirroring specific existing texts."

inland apex
#

I very often get "Something went wrong". I've got the company workspace thingy if that matters. Is this common, or do I need to fix something?

trail cairn
#

browser error console might give clues

inland apex
trail cairn
inland apex
#

Is this common, or something worth taking to the support?

burnt mantle
#

Hi i need help. Chatgpt has been functioning worse and worse and now standard promptin in gpt 4 has become almost impossible. Usually a prompt i send fails 3 times before chatgpt starts, tediously slowly, spitting out the reply, and even when it does reply, it struggles to finish, more often then not failing to finish a message half way trough. It should just be ask, and reply, but for me ask fail fail fail, ask, fail midway through, finish , 30 minutes for one answer

silk birch
burnt mantle
silk birch
burnt mantle
silk birch
#

Agreed

burnt mantle
#

is there no support service with openai?

rigid musk
burnt mantle
rigid musk
#

Do you have a vpn ?

silk birch
#

No

burnt mantle
rigid musk
#

So yes

burnt mantle
#

I tried last month trying to have the situation with voice feature improve, but it didn’t change anything with vpn so i stopped using it

undone pond
#

Hello everyone, I need to make a prompt for my work, the prompt consists of generating texts, for a catalog of 300 products, could someone help me. I am willing to pay.

hearty prism
#

How does people able to use Voice conversation? I'm using gpt 4 and I don't have it

#

Is it not available for android users? I'm currently using android

timber shadow
hearty prism
feral phoenix
#

I've been asked to report my issue with the service here..

I'm in germany and half the time the chats don't load and when I ask a question it just stalls

there's also a whole bunch of javascript errors

timber shadow
feral phoenix
#

@timber shadow I killed all cookies and the local storage and that seems to have done it.. not sure if it completely fixed it but it works for now

bleak wharf
#

Hi

#

Hi

#

Salut

shell mantle
#

Hello! I'm very confused as now ChatGPT tells me that can't go online and "as of my last update in April 2023". I do remember that some months ago was able to go online... What happened? Thanks

bleak wharf
#

I don't know

velvet heron
#

So it's happening again. An error occured. Please try again later. Why do I get this?

brisk quartz
#

How do i contact asupport. this is insane

brisk quartz
#

how from there? the chatbot is useless

#

I have no idea if a person will ever ready what im typing.

sharp frost
#

Hi, my pluguin menu is gone even with beta plugins on any idea how to solve it?

jolly lake
#

anyone elses gpt's disappeared in the side bar?

#

actually nvm

hallow dune
#

hi

#

any mod, staff or something around please?

onyx kraken
viscid schooner
#

chat gpt down or smth (nvm it fixed itself)

strange glacier
#

Where can I go to get unauthorized billing help? got charged $200+ when I never use my acc lol. I've checked their website but cant seem to find anywhere to contact anyone

onyx kraken
strange glacier
#

oh that little button is in the bottom right this time, thanks :) i saw the instructions for it earlier but no button lol

rugged wing
#

I'm getting occasional responses that my questions are incomplete - when they are not. Using GPT4, 1000+ queries in the run. Any one else have the same issue?

#

" It seems that your message was cut off. Could you please phrase your question again?"

frank zenith
#

ChatGPT's sidebar just shows two (not more) most used gpts on the left side. It does not show multiple. is this a bug or a feature?

timber shadow
timber shadow
# frank zenith ChatGPT's sidebar just shows two (not more) most used gpts on the left side. It ...

I just tested on my end and I see what you mean -- it seems to be kicking out the 3rd one after refreshing, leaving only 2. It seems to allow more than 2 in the app though, for some reason, and on the web my 3rd one I'm keeping pinned right now (other than normal ChatGPT) does stay in the sidebar, just below the line between pinned and recently used GPTs (in other words, it "becomes" a recently used GPT instead of a pinned one), which I don't see in your screenshot. Is it the same for you when trying to pin a 3rd?

livid raven
#

is anyone else not seeing CHATGPT v4?

timber shadow
drowsy briar
rugged wing
# timber shadow Hi! Can you share a screenshot of one instance of this happening? And what do yo...

I'm using the Python API, not the interactive version, and so the conversation is controlled by a computer program and yes, I have 1,000+ requests in a single chat. I am printing out the questions being asked so I know they are well-formed. After running for awhile I will get out a string of responses to well-formed questions. Here is a sample: Your sentence seems to be incomplete. Could you please provide more context or details so I may give you a more accurate response?
It seems like your message was cut off before you could finish your question. Can you please add more contextual information to your question related to what exactly you want to know?
It seems like your message was cut off. Could you please provide more context or clarify your question?
Could you please provide a bit more information or clarify your question? This will enable me to provide a more accurate and complete response.
Sure, I can provide an answer, but your question seems to be incomplete. Could you please provide more detail or context?
I apologize, there seems to be an incomplete question. Could you please give more information or clarify your query?
It seems like your question got cut off. Can you please provide more context or details so I can provide a more accurate response?
As an AI, your sentence is incomplete. Could you please provide me with more context or finish your question so I can give you a more accurate response?
It seems like your question got cut off. Could you please provide more information or context so I can give a more accurate response?
As an AI developed by OpenAI, I could give a more accurate response if you provide additional details or context.

mystic stag
#

My account is still Tier I, but I managed to run over my account and now have a negative balance. OpenAI isn't allowing me to make any charges to make my account positive, so I'm currently locked out (API requests denied for quota). I've got a support request in, but no response. Is there a way to put in a payment and unlock my access?

timber shadow
rugged wing
#

Awesome, thanks!

hallow bane
#

I have this file ID i want know which OpenAI model should i use to ask question related to this file id"file-lHbG8p5Wn2O2N0LAbw9BXSse"

random belfry
#

Happening in Firefox v124.0 64bit

timber shadow
random belfry
#

yes ofc

#

yes works there

timber shadow
# random belfry yes works there

Okay great! It's likely a cache or extension issue then. Back in a normal Firefox window, you might try just clearing the browser cache, restarting Firefox, and trying again. If it still doesn't work, try disabling all your extensions, clearing the cache again, restarting Firefox again, and see if it works. If it does, try re-enabling your extensions one at a time, refreshing ChatGPT in between, to see if you can identify which extension could be causing the issue.

But it might just be the cache thing!