#tech-support
1 messages · Page 22 of 1
How to fix this? I cant Play normaly beacuse game crashes often
please report this issue, doing this might buff the neccessary to fix
Where
https://gryphline.helpshift.com/hc/en/4-arknights-endfield/faq/393-how-can-i-contact-you-1769000524/
You can contact us in the following ways: 1. In the game: go to [Settings] > [Platform & Account] > [Contact Customer Support] to send feedback.
tech support even in my DMs lmaooo
(my cousin btw)
dlss?
i mean
no
hmm, spec please
already confirmed it works on waydroid
but you really need a non-nvidia GPU for it
yeah waydroid is an option
i3 8100 uhd 630, 16 gb ram
with extra 6 gb of vram with memory ram
16-6=10gb...
even my iris xe got 2GB ram on max as vram
well atleast the memory stay stable while building the base
you even hit below the minimum system requirement if you count your igpu vram away
i played for like 4 hours building the base with memory ram on 77%
but doing other things and the memory starts increasing
that's the main reason why the system got mem leak
ofc, it's caching stuffs
if that was the case than adding buildings would incrase the usage
how's your game settings and intel graphics settings btw
all on low with windowed screen
ok looks like your system hardly got a chance to continue. restart the game
the max cpu usage when rendering stuff ywould be 69% before going back to 29%
im playing on a controller and my characters are just spamming basic attack nonstop, any fix for this?
when using dx 11 the game would go to 100% when moving
not recommending go to dx11
yeah i found out
did you brute force the game to use dx 12 ?
oh wait
thats just the uhd 630 recs
well the game is atleast playable but looks like its having issues off loading stuff
yep
it's a dedicated dx12, so dx11 is not recommended
reconnect controller
i find it kinda odd that people with rig 30x more powerful than mine having issues by just starting the game 
@toxic atlas another day to waste
Hi o/
Is it here when we have a bugged quest ?
yup
if possible, I recommend you to send a recording or screenshot here and fill out the details so I and some other ppl can help ;)
in worst case we can't help you, go report the devs for fixes
I was doing the "Ode to the Oak I" quest and I had to take an item on the shelf.
I was sprinting to it and took it on the same time than a small animation launched.
Now, the item disappeared from the shelf but the quest is still asking me to take it
Also, a little later, I was walking here and I killed some ennemies. There were a vinyl between them that I took
have you used the sensor ?
Then there were a little bug on the quest were it was saying like I completed a step and it reversed back to the ”take item on the shelf”
I see, it say reached
Yes but I didn't try again since the server reset
I will test
Yeah still nothing
The server reset did nothing
yeah I am stuck... I really want my quests done lool
i think i got soft locked in story quest help please
what ?
which ?
im near the start of wuling where they are introducing the "fill" mechanic but my inventory was full and the ferrium bottle didnt spawn on inventory so i cant advance
Any fix?
maybe i can craft one myself?
memory leak ? nah
ok can confirm, even if you dont have a ferrium bottle you can craft it at your base and keep advancing the questt
aha now ik what the "reached" means
you're near there
big misunderstanding fail lmaooo
you should look around and do the quest
in genshin or hsr sense it's a circle-on-the-map quest
wait even this is marked
Is there a way to enable 2FA?
"location reached" might be the better definition, suggest this to the devs
thank you for recording
@robust frost go observe around for anything to do, it's at the location you need to do the quest/mission
gang I've been trying to get the game to boot up but it kept crashing upon start
I play on a Huawei MatePad Pro that fulfills all the requirements
why does this happen and what can I possibly do about it?
is this like a Huawei thing
hello, I ran into such a problem that monsters do not appear in the prologue of the game. who had such a thing how did you disappear?
looked behind you too?
I saw nothing and like I said there were an item on the shelf that I took on the same time that a small animation launched. I am pretty sure that it didn’t count for the game :/
it's maybe a hint
observe around the round-marked location on the map
I'm sorry, but I didn't understand what you were talking about.
ah, rotate the camera/sight/vision to behind your character's back, turn around and see
can someone please help me for some reason I cant level up my last rite (I can still level up other characters) 😭 also idk why its showing that I have negative t-creds
hi, when I finish the quest to upgrade my second base, it freeze, does anyone have the same issue?
nvm, it takes 5 min to load
why i cant fill ht bottles? i have 20 empty
Guys what's the best team for last rite now
Guys in last rite xaihi ardelia p1 team
Who's better snowshine or perlica
Thz
how do i claim the rest of the web reward? nothing is working and i only got 1000 tokens from it lol
I'm stuck on this mission, what do I have to do?
One-time claim. Should have read the popup warning message 
was there any? i dont remember seeing a poppup
It's not that kind of popup
shame, it says nowhere that its a 1 time claim. if the poppup is the only thing then L system xd
Guys this will rest after the event ends? Or it’ll reset?
my launcher opened like this what do i do?
do people need to make new accounts from my web event link for final prep orders? I can't find a conclusive answer to this anywhere in the event terms
i think so
cuz when i joined using anothers link it says "assistance" or sum but when u join and already have an acc it does not show it
meaning they gotta be a new player
ofc that is based on my own research
ok word I appreciate it, I wish it was more clear
That also happened when I joined but wasn't sure if that's the only way
everytime i launch the game i get stuck in a black loading screen
Hello, Linux user here. I'm a new player and im having issues on launching the game on x11 with generic ubuntu kernel, when I launch the game it freezes after just a few seconds on the launcher. It managed to run on Wayland and Liquorix kernel, but I have a lot of compatibility issues with those so I stopped using them. I wonder if anyone knows fix if possible before I do other things.
KDE Neon
Kernel(current) 6.14.0-37-generic
CPU Intel i5-8300H
GPU GTX 1650 (laptop)
Driver 580.126.09
Proton version dwproton-10.0-14-x86_64
Launched via steam, no launch options
Try in Lutris or Faugus, both available as flatpaks
Since you're on a laptop, also set the env variables for prime offloading, to actually run it on the Nvidia GPU
But you could first try setting the prime offloading variables in steam, to see if that's the issue (if you don't already launch steam with them set, so they get passed to all the steam games)
anyone got a problem here? After i talk to NPCs the game just go blackscreen for me
is this a bug in factory? I get slight delay on right side and only difference is using crossing belts vs not using crossing belts
if I uncross belts output is stable
gang I've been trying to get the game to boot up but it kept crashing upon start
I play on a Huawei MatePad Pro that fulfills all the requirements
why does this happen and what can I possibly do about it?
is this like a Huawei thing?
I5-10400F and 16gb of ram
Is it normal for cutscenes to have the characters mumbling instead of talking?
I'm still doing the same mission, but one cutscene, they just mumble and on other cutscene of same mission, they talk.
can't create gmail account, is it a bug
Try restarting windows and also do what I said earlier, run Chris Titus tool it will help boost windows performance and reduce background processes just make sure to check the correct boxes nothing unnecessary
Before running it
Maybe network issue
Ill do this trmw as its pretty late rn
Like there mouth movements are like that or even the audio
notification can't create gmail account for now
Try making an account in a different device
Lemme see on next cutscene.
Also for some reason, its tracking a different mission. 
I did that but it stopped tracking my current mission.
I forgot the name of the mission I'm currently doing.
and it stopped showing in mission list.
Check again 
But I havent finished it yet.
Restart the damn game lol
Nevermind. I found it.
Nicee
dev do something abt this or pls add disable item shared
Never play games with discord on, it will use more ram and introduce some lags spikes
A lot of troll signs too on end maps of valley iv
The players signs?
just like in elden ring sign said "hidden wall ahead" but it's normal wall
i don't mind if only sign, but this one really annoyed
That one is pure evil lol
how to unlock this, top right of originium Science Park, place with ferrus ore + mushroom
ah yes you need to craft grenades
and you have a quest that explains how to do it
why do I always need to login whenever I open the launcher?
Bomb
ah yeah I need to find that quest then, thanks
Because launcher is buggy
Try launching without logging in, game usually keeps the account connected as the launcher desyncs
Hi, is there a way to contact support? I redeemed the 300 in the event but they haven't arrived in my in-game mailbox.
cant seem to get this right without getting the Data Error
Why am I constantly connected to the network? I can't even complete my training because of the constant connections
gang I've been trying to get the game to boot up but it kept crashing upon start
I play on a Huawei MatePad Pro that fulfills all the requirements
why does this happen and what can I possibly do about it?
is this like a Huawei thing?
is there a specific place/website to submit bugs?
hello can ı share a video in here ?
you can
it is about a problem in the game that ı am having rigth now becouse that ı cant contuine in story
fater isnt going to wheel
it happened last nigth
I'm locked into this tutorial and can't move forward, I'm doing what it says but I can't even close the game or get to setup
waterwheel is not working
Guys, can you change your nickname in the game? As far as I know, there used to be such an option in Genshin.
Does anyone know where the file that stores controller input information is located?
I'd like to change some of the controls (since the in-game options are practically empty...).
(I found it on WuWa to customize my controller inputs, but I can't find it for Endfield.)
I'd like to change my controls as follows:
- Jump => Circle.
- Dash/Evade => R1.
- Combo => Triangle.
- Interact => Cross.
There's no conflict between the functions with these types of controls, I don't understand why the devs are preventing us from doing this...
helloo, why when i play endfield with vulcan mode it works fine but sometimes shown an issues, but when i run with dx11 why this game use all of my cpu usage instead of my gpu?, is there anything could help/fix this?
Hi! one question... Will I get banned for using a VPN to play? From one day to the next, my ping went from 60 ms to a constant 143 ms... According to some friends who used a VPN, it worked better for some people... idk
It shouldn't matter that much but still you should check first
why doesn't any of the blueprints i copy into the game work? i'm on the same server they're made on?
Maybe they have made new codes for them if you are on the same server
i got it from a youtube video that came out a few hours ago i thought it would be fine i hate this system
I haven't personally used the blueprint sharing feature but that can be the case.
help please help me
guess i'll have to do it myself
Have you double checked the code is of correct server?
What happened?
oh nothing, i already found it
I tried it and it went back down to 62ms, but I don't want to get banned, so... I don't know how safe it is.
Maybe a server mod can help and ask chatgpt it can research and tell you if there is any banning case like that
My game suddenly started lagging and fps dropping after I teleported somewhere far.
Imma try repairing the game but does this commonly happen?
i keep having in every cinematic that the background doesnt render or stays blurry, is it a default config or something i can fix?
no fix atm. It's just how they devs implemented dof in these cases. Do your part and give feedback about it! Maybe they can just add a DoF toogle in the meantime
I have a game breaking (possibly) bug report.
Afterr exiting immersive/immersion mode from Wuling, I teleported to Valley 4 and got an AIC Factory Tutorial.
I then tap/click it and the game is somehow just stuck... background is moving so the game is not "frozen"... might be a scripting bug
I have verified game files on PC and repaired on Mobile and the issue still persists
Wish there was an option to remove tutorials
Hey slr, thanks for the suggestion. I've tried searching for prime offloading and set them on steam and also tried lutris but result still the same. I guess i have to switch to wayland or kernel for the game.
what does shadow quality even do?
changes the resolution of shadows
Guys the game keeps crushing by triggering BSOD what should I do?
Any idea to fix this issue when start the game. I face this problem too.
restart your device
Does clearing storage sense cause shuttering for Arknight Endfield? It never has a single shutter.
(I did it once "thanks to some YouTubers" and now I'm having shuttering gameplay here and there (including all other 3d games)
I've tried reinstall/login etc. still not helping. I face this problem only on PC btw.
what is storage sense
Can you pull the event viewer's crash logs
Open setting (window)>Storage>Storage Sense
There u can see it. But don't run it else Ur games might shutter
I don't see how those files would cause game stutter unless it's clearing the shader cache which I highly doubt
It's probably clearing cache(I not too sure though), but all my games including Arknights shuttering frequently after this
I have it enabled to clear temps and app files, I don't have issues
why is saving images of blueprints giving me errors when i can save images of my profile just fine
and no there's no access photos permission to change
Mine was off (default), shuttering occurs since yesterday after I switched it to every day
hey guys, can somebody help me?
i'm not beeing able to select and use items on the bag, the same issue on not opening sub windows keep when i try to change the settings
I have a game breaking (possibly) bug report.
After exiting immersive/immersion mode from Wuling, I teleported to Valley 4 and got an AIC Factory Tutorial.
I then tap/click it and the game is somehow just stuck... background is moving so the game is not "frozen"... might be a scripting bug
I have verified game files on PC and repaired on Mobile and the issue still persists
Wish there was an option to remove tutorials
try repairing/integrity check
already did
also unistalled and installed the game twice
camera mode also works completely fine, it's only blueprints giving me this issue
Is anyone else getting half a sec freeze/stutter every once in a while?I have a 4070ti with fg on dlaa
That's me....idk which setting did I mess up other than ran a storage sense (never had shuttering)
Similar experience for me in the past. Consistent stutter every second. PC restart and it went back to normal. Another player reinstalled their driver to fix. Are you also noticing higher gpu usage than normal despite an overall lower fps?
Around 70%
Highest settings
I think I’ll ddu later and see if that works
GPU higher usage here (stuck at 100%) it was 60 to 70%
Mm yea there's a screwup somewhere that just needs to be reset
Yea...have to find it out.... it's making my GPU temperature goes up also (72C), was below 65C and completely smooth at max setting)....for all game to be honest (including Arknights)
Any issues on how to resolve this?
Hi, me too from 20 minutes ago, I play from 23 january and I never had a problem (rtx 4070. ryzen 7950x3d)
We might have different problems,I have had occasional stutter since launch
when do yall think dlss is getting fixed for the 30 series 
Def Not unplayable but slightly annoying
Just use the workaround
yeah but im scared itll spill trouble since its basically changing game files
or is it safe?
You payed for dlss, they can't just take it away from you
I asked a head mod about it here and they have no issue with us recommending it
I know others have done it and they haven't come back with any complaints 
Any fixes for this issue?
Does the game still have that "Check if Google Play is installed" bug for Android devices?
i see, thank you friend
same thing
Forgot to come back and update that I managed to solve this if anyone else encounters a similar issue with the Title screen not logging in but also not presenting any form of error with failed logins
It seems that the game was trying to route itself through my VPN. As soon as I made specific exceptions for Endfield.exe and the Gryphlink launcher to bypass the VPN the issue was solved
did you figure this out by chance
Any resolutions for this?
I probably posted in the wrong chat, but I’m getting a no character error when signing up for skports and all the news stuff
Anyone know how to fix that
why the claims from the website not receiving?
that is just for skport iirc the profile frames from that event
ohhhh, i thought its for ingame
thanks
saw it, thanks again
np
How fast do the customer support reply?
Any resolutipn for this?
On release encountered the releasing resources issue, was solved by opening the game file directly as an admin
Was playing fine since then but when I tried to open it today it's stuck on the same issue again, checking integrity doesn't help
Installed on SSD, 300 GB free space left, no activity on it when the game opens
Nevermind, opening the game multiple times as an admin somehow solved it again
Quite troublesome
I have a game breaking (possibly) bug report.
Afterr exiting immersive/immersion mode from Wuling, I teleported to Valley 4 and got an AIC Factory Tutorial.
I then tap/click it and the game is somehow just stuck... background is moving so the game is not "frozen"... might be a scripting bug
I have verified game files on PC and repaired on Mobile and the issue still persists
Wish there was an option to remove tutorials
I cant even see what was the error, keep popup this tab and cant even play the game T^T
Use vpn (like cloudflare warp)
Or switch to different wifi/network
Well I guess my company network is extreme high protect , that's why...I might try again later . Thank youu
they will open the "free" port at lunch time, no worries !
Unless it has a different wifi for guest
IT is the one who give me the admin access to download the launcher XD haha so no worries
does anyone know how to use this, doesnt appear in depot or backpack
So when I changed city’s, my power supply, sunk below my output. But I didn’t change anything. Why did that happen and how do I fix it without having to rebuild everything again?
my game crashed, now on restarting it, it stays stuck on "release resources 0,0%"
- how can I fix that?
checking resource integrity via launcher doesn't work
its back again after that hotfix, what happend
@lofty harbor
Hey! Wanted to notify you that there is an update to dwproton (10.0-15, available in ProtonPlus) that attempts to address this! This isn't a proper fix, as that will be upstreamed into the Linux kernel in the near future, but this should fix it for most people.
Let me know if you still have issues!
<@&956153874383781928> just a PSA but LazPaint is not a hacking tool, it is an open-source image viewer/editor: https://github.com/bgrabitmap/lazpaint
Please fix the anti-cheat so I don't get wrongfully banned, tyvm.
- no it doesn't interact with the game whatsoever nor does it inject anything into anywhere, it literally is for opening and editing images, that's it; it is the equivalent of saying MSPaint is a 'hacking tool'
For this you need contact endfield_cs@gryphline.com and ask them about this

There any way to unlock or increase the fps cap on Android or PC?
Um guys
💀
So I have a gear farm and a buck capsule c farm, so I can feed money to refuge camp, is this right? 🤧
My refuge AIC area is maxed on power with just 2 buildings to farm out Buck, so idk if I’m just missing some
Use thermal bank for extra power
Any news about this bug?
Nvm, found my answer, still nothing after the hotfix
how to fix this chat?
Has tech support responded to any1 here ? I've sent them 2 Emails 3days ago and they haven't responded
Just lettin ya'll know, that quest to view the wuling AIC plan is still bugged.
Refer to this video for the bug.
I heard that they block linking from Google try to register from ingame
Did u try to verify the files ?
Contact them
cant even gert a verify code TT
Got an email?
Is this Jank?
not worth the resources making batteries early when your Amethyst should go to bottles imo
Just use Originium ore and many gens
I notice a some things produce faster, which causes this issues.
#aic-factory btw
Does anyone know where the file that stores controller input information is located?
I'd like to change some of the controls (since the in-game options are practically empty...).
(I found it on WuWa to customize my controller inputs, but I can't find it for Endfield.)
I'd like to change my controls as follows:
- Jump => Circle.
- Dash/Evade => R1.
- Combo => Triangle.
- Interact => Cross.
There's no conflict between the functions with these types of controls, I don't understand why the devs are preventing us from doing this...
The game froze during this tutorial and I can't skip it or continue with the tutorial. Can someone help me?
I didn’t have that for some reason, I added it now, thanks
Have you tried pressing R?
Yes! I already closed the game and opened it again and it's still happening... I'm going to turn off the PC, last attempt. 
Hmm weird, idk then
Try using vpn or different wifi
Is anyone having trouble opening their in-game mail?
more so how do I fix it?
nvm, disregard that
Anyone with an nvidia gpu have issues with the game recompiling shaders every restart and fix it? I tried a variety of things such as clearing cache and changing cache size but still does it
why does the UI text so small, i have to get close to my phone to be able to see it
how to fix audio? suddenly there is no sound in game, yesterday its fine. i tried restarting still no sound
Anyone using Dualsense on PC? Is your haptic feedback still working? Mine used to work but not anymore
does optiscaler work with endfield?
Is there any information about FSR being added to the game ?
19 hours bugged in wuling arrival, f
Hey so I skipped the pop up at the beginning of the game to link my preregistered gryphline acc to my PS acc, thinking it didn’t matter since both use the same email. (In other such gacha games, it usually works out like that.) However I found out that that was not the case. And it’s impossible to link my pre registered acc to my PS acc after I’ve already started progressing in game. It says that the email I’m trying to link is already registered. Please, please, I’m begging. Resolve this.
afaik it does not work as spoofing is blocked
I feel you on that
Stay tuned™
I'm stuck on the AIC Tutorial for Wuling
Actually game breaking
and its one of those that deserves hella compensation
where is DLSS? i restarted my game and noticed it looked worse and its set to whatever ts is
stuck on pour fluid after clicking. anyone having this issue?
So this is kinda strange. I had the game running great on my Linux system (Bazzite, dwproton, EGS through Heroic, 9700x and a 9070xt), up until earlier today, but now the game won't even launch. I realize the game technically isn't supported but does anyone have an idea of what changed as of a few hours ago?
DLSS Option Gone
Note: Hypergryph has intentionally removed DLSS for select graphics cards to mitigate possibly related bugs. No news on an official return.
- Navigate to
EndField Game\Endfield_Data\boot.config - Open
boot.configin a text editor, delete the following line:remoteBoot=https://game-config.gryphline.com/api/remote_config/1003/prod-engine/default/default/engine_config - Save the file AND right-click > properties > check mark "read-only" > apply
holy shit i love u twin
Welp I guess ill try lossless scaling now
This one works right?
I entered a no-clip state 
yea, LS doesn't inject files or code
Yesssss finally I can get more fps lets go!!
Hear that buddy(potato laptop), your getting a make up
OK so I managed to figure it out somehow, apparently Heroic Launcher updated today and it borked all my games lmao
okay this is easily replicable and kinda game breaking
Pls help
Although Lutris & Heroic work, they're pretty hit-or-miss sometimes
Try loading the prefix in Faugus (or just use Faugus with the non-EGS build of the game)
keep getting this error
I can't opened exchange code and account center menus in the game, someone have that bug??
Quick question about the account system:
My progress is linked to a Google e mail account and I want to create a gryphline account
If I create an account using said mail what will happen to my account progress?
Will it be gone or will it merge into the gryphline account I've just created using that mail?
i have a gryphline account already, because i beta tester
I think beta was more better than release, release a lot of bugs
why
But I have progress on an email login
they are separate
Wanna play on ps
So if I make an account with the mail address I've used as my login
Nothing will change?
an account with your gmail is different from a google account
So I could still login with my Gmail as a login method?
I make an account with the Gmail I use as a login method
And I can still login with my Gmail login I've played with and made progress on?
Is it like
don't call it a gmail account, call it a google account
Click a few buttons or I'll need to contact the support
separate google and mail
Isn't that the same thing? In terms of login method?
No. One is an account made with your email with HG. The other is Google sharing an account profile with HG.
Which one is the gryphline account
The one using your email of choice
and this is why I have an account created before launch and another one after launch I know many people that had the same problem, everyone expects to be linked by default or be asked "there is an account created with this mail. do you want to link it?"
noted for the future. Thanks!
👍
Oh quick question
After I link the account I've used with my Gmail login
Could I still use the address as a new fresh login?
Is it actual linking and not transfer?
Not really relevant to my problem just wanted to know if it's this or that
you'd be linking to the same player id so it's the same account/progress
I don't understand what the error is and how to fix it.😭
No, this is an attempt to log into the game.
guys
first day downloading
launcher seems to always have this error
i do have enough space
idk what to do
any ideas?
tried ddu,it did not help
try #tech-support message
But maybe not before reinstalling the launcher?
lemme try!
does they have plan to publish on steam?
fixed thanks
.nonews
The true question is :
Does it run on Linux ? 
(it does)
Anyone know why my sound has just stopped working completely? Playing PC. Tried repairing game, and updating sound drivers. Sound is generally working for everything except this game.
(ye I know)
help... jump button missing stuck in main quest
tried - restart game/uninstall/re-login / pc / controller
my game keeps crashing while downloading the latest updates(phone)
gang I've been trying to get the game to boot up but it kept showing a black screen and crashed upon start
I play on a Huawei MatePad Pro that fulfills all the requirements
why does this happen and what can I possibly do about it?
is this like a Huawei thing?
Hello, is there anyway that I can get my account back while it got overwrited by the gmail account log in system?
Let me explain clearly.
I created an account with gmail during beta, now when I try to log in on another device with the same gmail it sends me to a new created account. This other decision of mine might not be smart but I log out on the account and there’s no way I can get my main back.
did u sign up during beta?
Yeah.
idk, that could be the case
What should I do if the game suddenly stopped working today? First, it crashed with an error 11000, and I deleted the game to reinstall it. Now I'm getting an error 207, and I can't start the download.
So, there’s no way to solve this…?
That's the second time that triggered an BSOD while gaming @summer pagoda
The one you are highlighting in there is not the right one
Does it say something like "enable google play service"?
What is the error message you get in your blue screen?
It's a few more entries below this one
KERNEL_SECURITY_CHECK_FAILURE (0x139)
Those four errors that shown in the image are same as the previous BSOD
I have a game breaking (possibly) bug report.
Afterr exiting immersive/immersion mode from Wuling, I teleported to Valley 4 and got an AIC Factory Tutorial.
I then tap/click it and the game is somehow just stuck... background is moving so the game is not "frozen"... might be a scripting bug
I have verified game files on PC and repaired on Mobile and the issue still persists
Wish there was an option to remove tutorials
Any solutions for a fix on this one?
Try put your play store on floating window mode and open the game
Idk if its work but I heard they did that
Yeah but those appear in any kind of BSOD, and is not the actual error message
For example, "Kernel Power" is just reporting about an unexpected shutdown
I know but why with arknights only
You want to find the stop code
I am playing tons of games and it's completely safe
Because those are different programs that are doing different things
Does the contact support works? I’ve requested some help yet no reply for 5 days..
Yet one program triggers BSOD on his own
Take a bigger screenshot of the list in event viewer so that I can tell you which one to show
ACE do be shit
Yes, some programs can trigger BSODs on their own, that is irrelevant to other programs 'working', the usual suspect is memory access violations, for example with anticheat
The trigger happened in 4:17:16
4 errors and 1 critical
That actually might kill my laptop
The one in 4:17:15
Eventlog?
Yeah, what is the message there?
You need to find the stop code as highlighted in here
It doesn't look like that
This is my BSOD
You need to find the entry of that stop code in your event viewer so we can get more details
Stop code is shown below but what should I do with it?
At the right side there is "Find" and search for 0x139
@smoky lantern Search for "TPM" and open this app, take a screenshot of the page in there
Sorry, this doesn't seem to provide all details, can you open powershell in administrator and run Get-Tpm
Doesn't look like TPM is the issue since it's enabled
You might have to find that entry in event viewer for us to figure it out
If it's not in System, it could be in Application
So the hardware could be the problem not the software
Can't tell yet
Does anyone know where the file that stores controller input information is located?
I'd like to change some of the controls (since the in-game options are practically empty...).
(I found it on WuWa to customize my controller inputs, but I can't find it for Endfield.)
I'd like to change my controls as follows:
- Jump => Circle.
- Dash/Evade => R1.
- Combo => Triangle.
- Interact => Cross.
There's no conflict between the functions with these types of controls, I don't understand why the devs are preventing us from doing this...
I don't think it's 'preventing' more that it's just not implemented yet
Corrupted files u say?
Oh u are talking to him
Nvm
Hello, is there anyway that I can get my account back while it got overwrited by the gmail account log in system?
Let me explain clearly.
I created an account with gmail during beta, now when I try to log in on another device with the same gmail it sends me to a new created account. This other decision of mine might not be smart but I log out on the account and there’s no way I can get my main back.
Wdym log out on the other account
If you didn't link your gmail, the 'login with gmail' and logging in by using that email address give two different accounts
They are not automatically linked to each other
Wtf?
He meant he logged in beta game using email
But now when He logs in, his progress isn't there
Right?
Sorry if it was confusing or I explained it wrongly, my english is not very good. I meant before I try to log in a different device, I had an account and thats my main account that got overwritten by the new gmail one.
You made an account using only email in beta right?
Yeah, that too, beta data isn't transferred to the live one
You could try writing it in your native language and use https://www.deepl.com/ to translate it
I did! Now it’s getting me into a new created account.
What was the method you used to login the first device? Was it by entering email and password, or 3rd-party google login?
hi mb I was doing something else, no
it was just a black screen then it crashed
Use the same one on the second device, email & password, not 3rd-party google login
Everything on gmail option, in-game.
When you made the account, you used email and then linked it too all platforms using account center later?
It didn’t ask me to sign any password or anything
I do not use any of that :(
What did you do when you first made the account
You clicked google?
You used email and password and get a verification code?
When you first made the account
good morning gentlemen, did they fixed something on this new patch ?
Did they do a patch ? 💀
When
they put a patch now
I created my account with gmail first on the website, claim all the extra rewards and then play in the game with that same account, now when I tried to connect that gmail account on other devices it overwritted my current main account with a new created one with no progress
Minutes ago?
like right now
How did you make that new account?
With the gmail log in option in game
is this for hardware or gameplay btw? cause I need help for puzzles where do I ask that
I’ve contacted support 5 days ago yet no response.
Try to log out and log in again using the email and password of your first account that you used
Thank you for the heads up!
For the time being, I've successfully switched over from Cachy to Nobara, and somewhat has more consistent gameplay (more run needed to give fair comparison however)
1 of the issues that I am facing with Cachy is that occasionally, it will freeze for several seconds (5-10 seconds usually) even on casual browsing. I believe this freeze has been what triggered the issue I had with Endfield forced close.
Hello, I think this quest got stuck for me?
There’s no password, just automatic gmail log in.
thank you
the anti-cheat is extremely aggressive and claimed an open-source image program was a 'hacking program' so be careful when doing any changes
may be stupid but how do i see my fps
Thats very possible! Just let me know if you keep having issues even with the newest dwproton!
steam overlay works if you run as non-steam game
I'm downloading the game currently so I can't show you how to open account center yet. Wait otherwise u will have to reinstall the game
Wait
Try to find account and then account center @odd cove
Then click log out
Then log in again
Anyone playing on an emulator? My download speed is capped at 3 mbps
I tried logging out and logging in multiple times, no difference. Always ending up into the new account created
Listen, go to account center menu and send me the screenshot
Make sure it hides your info or email tho lol
Center menu…?
I never used that before…
Yeah account center
Anyone knows how to make medal clipping works when the game is in fullscreen? It only clips one singular frame but records all the game audio.
I think I must delete this and I might recover my main.
Bro, go to linked accounts
Your email isn't even linked you said you used email
Ehhh. Hear me out.
I am really using gmail log in option.
It doesn’t show anything there.
Hey is there any way to contact the support, I bought the mothly pass and it didnt give me instant rewards
Go to 'manage' on the 'linked accounts'
is there still no way to clear out all other players buildings?
It’s making me to link my gmail with this account
I don’t really think I wanna do that…
Brother you said you were logged in with email
You didn't reply properly
When the first time you made account in beta. What did you use???
hello, what's the name of the GRYPHLINK launcher's ak endfield?? my stoopid little brother downloaded the google playstore one on pc
Email and password?
Gmail with no passwords
You picked the Google option?
Yeah
Did you click on this?
hello, what's the name of the GRYPHLINK launcher's ak endfield?? my stoopid little brother downloaded the google playstore one on pc
can someone please check before I delete the non-google play one (as much as I want to delete the one that doesnt say GRYPHLINK I just want to be sure)
@odd cove
Yeah
will be there update, for fixing all bugs??
Someone said that they did a patch recently so I'm trying to download the game again
Still doesn't work for me
I contacted support 5 days ago, why they aren’t responding?
Menu platform&accounts doesn't worked, when i press buttons, nothing happned
@odd cove can you like show the interface before you click on account center
me too, they never answer me
when i pressed go, nothing happened
how do I fix this? I have a stable connection and watching yt rn
Try clicking ok
It’s kinda refreshing that I’m not alone on this one but it’s still sad :(

Sadge

In the beta i haven't any bugs
Same
I think new launcher is bad
I am 100% sure my problem is because I signed in beta.
Try clicking ok it might show you options to link it
It show me this, I’m having a bad feeling if I fill all that…
Anyway, i hope they will fixed that, because game is awesome, but i will don't stop playing OG Ark too
I will just keep waiting until support reply to my gmail and fix my problem.
Click on buddy it won't automatically do nothing
For me even haven't this menu cancel, ok etc
Ok i think I'm getting this
I bought monthly pass through epic games and didn't receive instant rewards. Do I have to claim them somewhere or should the instantly appear there?
Wierd glitch try reinstalling
already 3 time
@odd cove go back try clicking this
Buddy i can't even download the game, i could only run it once in 15 tries but now I'm again stuck cuz I had deleted it
I see, i hope we will get a chance
Lets waiting for support
@odd cove try clicking that ig um getting what's wrong here
Or update
Same thing pops
Lol

You are on guest bro u haven't linked to any account ig
If this don't will work, i go to back OG Ark lulz
Reinstall and chose the Google option then log in with google
Let's hope it doesn't give error this time
It will get me to the same UID ingame account…
Mhm.
It shows that your account isn't linked with anything bro
My friend tried to help me with the same log in options and no luck.
Yeahhh, I can’t explain that because I don’t understand it too.
Try Linkin with gmail, then go to the linked accounts and try Linking with. Google. If it shows that your account is already created with that id the. Your account is safe rn
But idk why it can't log you in with the account when u click Google
Same overwritted new account.
Are you typing something
@odd cove try this
I don’t know why but before all of this I did the same and it got me into an account (my lost main account), now I do all of this and it gets me into a new account with no progress.
Fill this
anyone else has this problem? the game doesn't let me switch gadget for some reason
I think that if I do that I will not be able to recover my main account, If this account is not linked then my main isn’t too.
Weird stuff idk.
If you do that, and it shows "this account is already linked to another character" then that means your account is safe. It won't do nothing unless your account is already lost
Ok
Trust me or not that's your choice
Imma try to download the game if it does I will explain it better
Yeah, I’ve successfully link it..
Welp, I know I can recover my account but I need the contact support to actually reply to me
Yeah
I’m unlinking my account. I think I know how to solve all this nonsense, thank you so much for inspiring me.
I CAN DOWNLOAD NOW MY GAME RESOURCES DOWNLOADED
Lesgoo they actually did some patches ig
help i log in with google link now suddenly its a diff uid(fresh start), i tried linking email it still same wrong uid. i contacted ingame support waited hours no respond so i hopped off, i come back next day and its resetted and my uid is still same wrong one. ive sent email too and they havenbt responded for 3 days
Is using emulator bannable? The server throttles my dl speed at 3mbps capped and it keeps crashing midway
up
is there a solution?
Yeah, I’m currently having the same issue, just wait until someone actually take in charge of the contact support because I’m still waiting for 5 days.
fkass cs
I've sent an email to the CS regarding this 5 days ago but they haven't replied to me yet, I'm stumped 🙁
I believe it’s beta sign in issues.
anyone can help me?
issues sure but wtf customer service
True, customer services are not responding…
Now I’m soft locked into this screen…
Ggs. It downloaded this time without any issues. I will try downloading this again some time and see if its actually fixed it. It's fixed for now
Ig no more issues for me
I have already made the accounts and it's linked to both email and google account. When it worked for the first time on 5th try( i got lucky). This is the second time I'm playing.
I had deleted it for some reasons later when i had downloaded it first time
I haven’t advance much in the story so I can reconsider just playing in the new account but…
I won my 6 star laeviatan in my first 10 pull…
I will not have that luck in my whole life again.
Bro try what I had said
Account problem is mostly fixable u are just scared to try it
Customer service won't help bro i never rely on it
This time it can’t be fixed without any external help I’m afraid, my account got overwritted, there’s no way that I can get my main account back because I am ending up in the same new account over and over again.
U haven't even tried logging in imo
I did
Ur just scared to do it bro it doesn't automatically do everything
Just try clicking once, if it overwrites your account that means ur account was already deleted from existence and no way to get it back
I didn’t knew that you should link your gmail acccount twice
It will give a warning to overwrite or just show that it's already connected to an account
@odd cove wait a min
Don't do it yet
Wait lemme show u something

Bruh
Btw
Did it show you prompt after you clicked the Google icon or it just logged in automatically?
I gives me, i just paused the recording
Prompt to select which gmail I want to connect.
Yeah
Mhm.
My theory is that since it is not “linked” to my gmail account, then when trying to log in with the same gmail it just swapped me into a new account and it just stay there.
Bro i think you should do the email id then and then after click on manage on 'linked accounts' then see if it shows your Google account or not
If it doesn't then try to click on google and select your old account
Tomorrow I continue with this mess, I will head to sleep gn!
It won't mess up unless your account is actually deleted
U said u already linked the email, just put it again and do it
Alr not a problem if u wanna try Tommorow
Bye cya
hey does anyone know anything about instant rewards not appearing?
guys help my game always not responding
i linked my email that i never linked, its still the same wrong uid
that email is the same email connected to my google link
Go to Account Center, clear sessions.
can iGPU run endfield?
did anyone here have issues with not being able to screenshot ingame (pc)? i cant find a fix
Check your task manager
Cpu usage and ram usage
are the server rn down or slower i got connection errors
Not for me
hmm ok
can't scroll...
Restart the game bruh
If it still doesn't work try repairing
How to fix this?
was the payment issues only affects paypal? do other payment method safe?
this might a bit of a weird question to ask but is there any way i can run the mobile optimized game on my pc? since my phone of around 3 years somehow runs the game way smoother than my laptop even with all the settings set to lowest...
Use mumu player
depends which igpu you have ?
which one are you using ?
AMD Ryzen 5 7520U Radeon Graphics
the cpu not sure about the iGPU
im using a uhd 630 and its running on lowest settings and windowed mode
I see thanks^^
what do I do?
you gpu is a AMD Radeon 610M
looks like you can run since its stronger than mine
aight thanks a lot bro^^
oh wait i did the compare now
how much ram you have ?
16gb and on ssd
oh so it will run but i dont know if you will have memory leak
this happend to me too
yep memory leak
this bug?
yeah
so there is no way to fix it?
bruh keeps crashing randomly while just trying to have fun man
How do I use codes from other factories?
Can i use Keyboard input on Android version
When I enter the code, I get this
Hi my game closes after 30 sec on ps5 i reinstalled like 10 times renewed lisences and changed wifi to cable connection i dunno what to do
check that there isn't an extra space at the start or end of the code. Apparently people had been having issues with copying from discord.
Did u check if its asisa eu or na?
randomly ?
have you checked the usage rate ?
yes i chek it eu
yes
you mean this?
@toxic atlas sorry for the ping but you are smart dude
Yes
Currently at work, but will check it out in a bit
Thank you
Danke sehr
idk if i should reinstall the game, og if there is anything else to do
Whats the issue
Got the same issue as him?
U get kicked?
Either just wait, or suffer while trying
Yea if u also get kicked randomly every minute reinstall and it works for like an hour🥀
when i launch the game, it either says Loading resources or shaders, but the game won't start
Which device?
pc
Restart PC
i did
Check game integrity
also done
Reinstall :)
okay
Why can I not access the AIC report screen anymore? It used to be available on the hot wheel but it's not there now
Reinsralling doesnt even help anymore
Maybe on PC
Have some same issues, just access via settings
Damn
i reistalled 4 time, nothing happned. Time to delete and forget about endfield and back to the OG Ark lolz
Whats your issue with the game?
Kinda funny that I didnt have had any (fatal) Issues yet and im on Linux
Can't open code and accounts
linux goated fr
Try a different device, maybe phone
Somehow yeah
Account center and exchange code don't clickable in the game lolz
This always happen everytime I tried to purchase so I cant do any purchase is there something I can do?
i don't have the same problem
I still can't delete those marker right
but my bank won't allow me to purchase from Gryphlink
Am I the only one with 4070ti getting stutters
This so annoying
Oh thank goodness you can purchase from grypline site
Ooo
it worked btw
So
What's your country?
Germany
You're on wired now, right?
Try going to your PS5 network settings, set it to advanced
DHCP to automatic, DNS to the following: 1.1.1.1 & 9.9.9.9
Alr ill try
Still nlt working
Is there a problem with the servers? Somehow i dont seem to be able to connect via android.
Closes itself? Or do you have some other error?
server is having trouble i see
It kicks me it doesnt close the game just kickes me and says please wait then i get back in and get kicked again after 1 min
because yeah, i cant connect to the game too lol
Im sad because im in my break at work and i wanted to quickly empty my depot so it can refill 
Try starting up your PS5 in safe mode & rebuild the DB
u on asia server?
Nope eu/na
oh okay
Alr ill try
cuz its weird i see anyone here barely complaining
when us having trouble issue with the server 
Hold the power button on the console to turn it on 'till it beeps twice, controller via USB, and pick the Clear Cache & Rebuild Database option
It'll take a bit to complete
Ikik ill do it
Normally i play via pc. So maybe its something im doing wrong via android.
ohhhhh
PS5 user more technical than Windows users lol
Ill click on the repair button maybe it helps
Rebuulding db is just so 
It did in fact not repair

I have connection issues here and there. The game saying I have 0ms yeah that's not possible
It indeed did nothing
Getting new messages
hmmm is there server issues?
Hopefully it diddnt ban me somehow
So far so good thanks man
I hopenit worked
Thank u rly
Uhh
@toxic atlas
Why did someone with my name start arkknights on a different console
Could be some corruption
You can try, from the Sony site, to login, go to account settings, security, log out from all devices
Then relogin on the console
AA is garbage how to turn it off
You don't
up
any solutions maybe?
@dreamy raven try this
And set your PS5 as the primary console on the account
Dude set it to preset M and see
100% better than native
Anyone have a fix for this?
https://www.reddit.com/r/ArknightsEndfield/comments/1qlkb9g/game_runs_smoothly_on_my_phone_even_on_high/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=1&utm_content=share_button
is there no way to completely turn off AA or upscaling 
Asking for a friend
Why tho? It will look very bad way worse than taa
I have the same problem, was gonna ask this
They downloaded a 116mb update and then it crashed
When trying to load up the shaders
i like MSAA much more crisp and native
I've been having this since release, every 15 minutes or so, I've checked my settings and google play
Dlss4.5 preset M performance (balanced or higher is unnecessary) at 1440p is much better imo
I did thx
I always see jagged edges with msaa (even x8) in every games
#help for gameplay related questions
ok how to set preset M ? im using dlss swapper
Maybe this like a new update issue or smth?

I have no idea, it's so annoying
I'm using Nvidia app so idk. But if you have Nvidia app. Go to Graphics>global>dlss overide
i dont use nvidia app
only nvidia control panel
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guys, how long this should take? I've been waiting for 10 mins by now
Hello everyone so I have a odd issue I'm NA Playstation and I try to use NA codes for Lvl 50 gear blueprints and they are saying all invalid and I swear I'm putting them in right
It's odd
Restart
ya I have it
should be ok ?
why
Yeah, it should work
do I need to make any settings in the game ?
hellooo, the games optimization is great and it runs fine like 99% of the time but sometimes and i dont know what triggers this the frames just die and the game becomes so laggy, in the case that happens i am forced to restart the game, its no biggie but i do feel it becoming more and more common which is why i came here asking for help, has anyone else experienced such an issue? and if so what did you guys do to fix it?
No but preset M run best at performance 1440p (it was made for this)
wat do I do with these ?
Performance and if you think it's not good enough then increase it step by step
my internet is working fine so why cant i play the game
Cloudflare warp (app)
looks blurry
it used to work fine this issue started just now
What resolution are you playing?
is it fine to use? Many people said you will get banned with an vpn on
or rather any setting other than DLAA look worse
Cloudflare warp is the safest and it act like a dns service
Why very high cpu usage? it wasn't like this few days ago
I mean the resolution, at 1080p everything will look bad, the differences are minimal at 4k and 1440p
but that must mean, changing the dns manuell has the output than warp
i keep getting this, why.
since no one is replying im guessing my problem is a bit harder to solve than i expected, oh well im thankful nevertheless
enjoy your day endfielders! :D
It's safe to use, and only use if changing dns didn't work
It will connect you to the cloudflare warp server at Hong Kong
It will definitely work if dns fail
same
Try cloudflare warp
found a solution?
what joker said
ill see, but why do you have to use vpn, i was playing just fine
You can try changing dns to 8888-8844, 1111-1001 first before using warp
I'm using 8888-8844 btw
well im on pc so
if that changes anything
um
Try cloudflare warp
to what place
It only has 1 place and it's Hong Kong
it works with vpn just fine but idk why it got blocked in first place+i am not sure about using VPN and risking banned
Control panel>network>ethernet
is it cuz i used a eu server when i am in Asia?cuz Asia server is fine
the vpn doesnt work with me
with me it's on now
??? @broken swift
Well then try cloudflare warp
Guys can anyone help(I play on ipad)
well thats shitty that everyone has this problem
Only the eu server i think
Connecting as always, I got stable connection for game like CODM or other competitive game
Did cloudflare warp work?
nope the app doesnt even want to open
Welcome ^^
Huh? It's on the taskbar (or in show hidden icon). If it doesn't show up restart pc
Use DNS 1.1.1.1
Cloudflare 1111 or warp if it didn't improve
on a phone using Warp cloud flare?
no
have it already
restarted but nothing, insane work
no need to install that vpn
just change dns to cloudflare (1.1.1.1 / 1.0.0.1 )
how did you put it on system setting?
Sometimes it didn't work. But with it, it will almost always work
No need to install App in mobile,
Go to connection > more settings or smtg u will have
or just search DNS
then paste this
1dot1dot1dot1.cloudflare-dns.com
Been a few hours
Mine is working fine on both laptop and pc, it's wierd
if you have data you should use it. Data usage is like extremely low in this game
ppl are to quick to just dump the entire warp package to others instead of trying the lightweight solution first
it doesnt work for me
for fucks sake have a good server enfield
Changing it manually doesn't work
How to doit on ios
go to dns and change it manually
Both warp and dns is same, they arent different. For those who didnt work they might not have did it properly
And in mobile it will work as it is easy to do
no need of extra app
eating ur resource in background
U talking bout this?
Idk, but search DNS in settings bro
for pc:
to fix the failed login/conenction issue:
change dns to cloudflare (1.1.1.1 / 1.0.0.1)
the issue is usually due to bad routing f rom your ISP causing pings to either loss data along the way or taking to long to respond
Yup
It's different, 1111 and warp are not the same. A web doesn't work with 1111 but work fine with warp, things like that. Warp work most of the time
well i have changed it but to no avail. it still doesnt work
u could alternative try google public dns (8.8.8.8 / 8.8.4.4)
is this type of ping is normal?
that too doesnt work.
bruh
after recent update my laptop lag as hell even in moderate setting damn before this everything high al;;l smooth my laptop handles it well but after today's update i can barely move even after changing the setting
Bruh are u having any problem
Is there any fix for memory leak issue or just need to wait for patch to happen?
i had the same issue and afetr channging dns and 1 restart it nnever popped up again
Try uninstall cloudflare and reinstall it




