technical-help

[foggy ferry]

yeah u cant kinda chechk...

check*

[molten haven]

sad

😭

[frosty portal]

be careful about giving out your email publicly because of scams and stuff
better to contact CS and see if they can help. explain your issue very clearly

[molten haven]

ok

how can contact CS

[frosty portal]

[e-mail]

[molten haven]

Send them an email?

[frosty portal]

yeah

[molten haven]

thanks

[sick mountain]

Has the account transfer for batch 2 not started yet?

[foggy ferry]

😂

no one know...

[frosty portal]

nothing on their twitter so most likely not

I refuse to call it X lol
dumb name

[sick mountain]

[timber python]

Why tf the transfer isn't done yet

After two years still the game is uh

[frosty portal]

come on hotta lemme give you my money :p

jk I think I have enough saved up

[bleak belfry]

is it the transfer time reach?

[brave crag]

my acc still doesnt work

[frosty portal]

gotta be patient guys

[spice wedge]

I don’t think the transfer is here yet

I already check it twice I want my account back 😞

[frosty portal]

at least we’re all in this together 🤞

[spice wedge]

fingers crossed 🤞🏾

[fleet prawn]

just heard back from support and they asked me to submit a screenshot of the transfer page so point 6 of the transfer info should probably be updated to say that they will probably need the transfer page

[bleak belfry]

its long way to wait

[foggy ferry]

no way its taking that long 💀

damn

[spice wedge]

😭

[fleet prawn]

but yeah transfer support really should be updated to mention that support will ask for a screenshot of the transfer page so that people dont waste their time by having to create another fresh email chain

[spice wedge]

The transfer of the UID?

[fleet prawn]

the original transfer page that shows ur level infinite id and pwg id

[frosty portal]

tbh even if people send screenshots in the initial message they will ask for them again anyway 🤦

[foggy ferry]

yea literally...

[fleet prawn]

it was a no-reply email so i had to make a completely fresh email

[frosty portal]

yeah I have been replying to my previous email and forwarding it on to them

[spice wedge]

Where do I find that?

[frosty portal]

https://www.toweroffantasy-global.com/events/accounttransfer/en/index.html

[fleet prawn]

if u go to the level infite tower of fantasy webpage, sign in, and try to transfer again, it should show ur already complete transfer

[spice wedge]

Ok I’ll have to look into it later cus I’m in school rn

[silent ibex]

hello I can no longer find my account I have been playing for a long time in 2024-2023 what should I do?

[frosty portal]

did you transfer? #transfer-support

[silent ibex]

no how can i do that ?

[foggy ferry]

there

[silent ibex]

thank u

and the transfer is done directly or you have to wait a little ?

[frosty portal]

read the channel I linked

there is a schedule for new transfers

if you do it now you’ll be batch 3

[silent ibex]

okok

[frosty portal]

so yeah gotta wait sadly 😦

[light pond]

if you are from batch 1, then had better contact them after march 7th or sooner if you like.
i think they missed/ forgot your case.

[unreal quarry]

should i check every server on my region to see if my acc got transfered?

[wary shuttle]

if you don't remember your server name or UID, yes

[unreal quarry]

i've seen people that got transfered to other servers after the transfer to the new servers

[frosty portal]

yeah I wonder how that works 🤔
probably some people misremembered their server

[rare hawk]

what does the transfer look like? I'm afraid ima click past it when I see it

[wary shuttle]

i mean... you can try

[wary shuttle]

they just transfer your LI account to PWG account

and after this you are able to see your character

again, they should announce the Batch 2, so just wait

[rare hawk]

so there's no popup?

[wary shuttle]

like what?

did you transfer your account?

[rare hawk]

like something confirms the transfer?

[wary shuttle]

in game no

[rare hawk]

well I got on today but I was still on my new char but I saw a popup that I skiped

on accident

[frosty portal]

we don’t know for sure how they’ll handle batch 2 yet
but batch 1 folks didn’t get in-game notifications, yeah

[rare hawk]

ok cool

[wary shuttle]

i hope you skipped th "news/announcement" page

[upper schooner]

cof cof shit csm cof cof

[frosty portal]

you okay Thamy? xD
oh, csm is “customer service mgmt”

yeah it’s pretty disorganized lol

[upper schooner]

hahahahah no no, actually I had to spell just cs

[trim wasp]

There's an issue where after closing tower of fantasy and opening up lets say the roblox launcher, the roblox launcher crashes because of some "third-Party" software still running even though tower of fantasy is closed and there's nothing in task manager (even in the details section of task manager.) Having to restart my pc every single time is starting to get REALLY annoying

[upper schooner]

but csm in spanish (my native lenguage) is an insult and I wrote it of habit HAHAHA

[frosty portal]

just looked it up xD

[upper schooner]

but you @frosty portal I think this time PwG folks are right abou my case
I think I did ransfered with the wrong method

[frosty portal]

check in #transfer-support troubleshooting it is there (4. C)

[trim wasp]

ah gotcha thanks

[upper schooner]

cuz when I was doing it, instead of logging with gmail in the web, I did by "email"

Now I did by gmail and showed me that my acc wasn't transfered at all

so let's wait until batch 2 with u

they shold udpate the day xD

[frosty portal]

hmm the current account number should be the same though as last time right?

unless you have 2 different LI accts

[upper schooner]

I dont, but I dont remember my old number, Im gonna try check if I had any screenshot of my acc

[light pond]

not to mention all your bind, delete, overwrite/retransfer?
glad that your data is okay after all that

[frosty portal]

I retransferred and made a new char through a new google acct (different ID on same game server) to check and my old char is still there through searching in friends list

so retransferring should not affect LI data

[light pond]

why did you need to retransfer?? just make a new account to search / check

[frosty portal]

cause I accidentally deleted the first acct

[light pond]

[steep vine]

ngl this doesn't really work lot of ppl tested it already

[hollow chasm]

One question, I made the transfer before February 25 and nothing until now

[wary shuttle]

wait for Batch 2

[frosty portal]

ah okay
does anyone know another fix? might wanna contact a mod

[primal zephyr]

I am missing my Character on ToF

[frosty portal]

did you transfer during maintenance? lotta folks who did seem to have been skipped over in batch 1

[steep vine]

yeah i did i even make one on bug report #1345314877451010048

[frosty portal]

well good thing a mod is right here 😛
oh wait so there is still no fix yet?
nvm then

[frosty portal]

did you go through #transfer-support ?

[hollow chasm]

I did it on the 23rd at midnight

[primal zephyr]

I did the whole transfer stuff a while ago. had to reinstallt he game an so on

I know my server and all, but idk, my character is not on any of the EU servers

[frosty portal]

yeah the current theory is that you’ll be batch 2 then

[frosty portal]

your IDs match?

[primal zephyr]

It said, everything is done sucessfully on the website

[steep vine]

xD

[fleet prawn]

yeah but does the pwg id on the website and ingame match

[frosty portal]

^

[primal zephyr]

yes

[frosty portal]

you have a confirmation email with your transfer date?

[fleet prawn]

then ur stuck in limbo with me then :)))

[light pond]

did you get this?
have you checked whether pwg UID are the same?

[frosty portal]

send email to CS w your info if you like

[hollow chasm]

Yes, I receive the email and the IDs do match.

[primal zephyr]

yep, the link is right, everything seem to be ok on this side, and the last time I logged ind was at the start of december, so maybe that's the issue

[light pond]

lol o7 another unsolved batch 1 person

[wary shuttle]

did you do the transfer on web or in game page?

if web, recheck your main account email (LI/Twitter/Facebook/etc)

[fleet prawn]

i did the in game page if that matters

[wary shuttle]

you good then

[fleet prawn]

yep stuck in limbo for eternity :))) so good

the goodest

[wary shuttle]

i'm not about this, but okay

[formal nest]

So... we still don't know when our characters will be transferred to the server, right?

If they do end up being transferred and there is no problem, of course...

[wary shuttle]

Batch 2 is not out yet

but they say it's between March 3 and 7

https://tenor.com/view/fox-anime-tea-waiting-gif-14578499

[hollow chasm]

in the 2

[frosty portal]

aww that’s cute

[fleet prawn]

that is a goated loop

[wary shuttle]

https://cdn.discordapp.com/attachments/975564224346587168/1344883329547108394/km_20250227_360p_15f_20250228_000115.gif

[brave crag]

can i still like do this event page after my account is fixed?

[wary shuttle]

yeah

the event lasts until April

[brave crag]

ok

how long will transmitting take

[wary shuttle]

if you talking about the web event rewards, then <24h

usually a minute

[rose pagoda]

i also have this issue, were trying to figure this out in bug-reports

hopefully tof staff notice and fix it

[daring lintel]

Guys I need some help I linked my account yesterday it has the right ID and I probably did the mistake to log into the server i used to play because it made me create a new character, is it bad or will my old character replace the new character when it transfers?

[frosty portal]

I know it's not the answer you wanna hear but no one knows how that is gonna work yet 😦

if you are asking about overwriting the new char if you went ahead and made one

[spice wedge]

@fleet prawn is this it?

[stiff vigil]

Why did u censored that?

[wary shuttle]

as they should

privacy

[civic kraken]

can the people who transfered 25.02 play now? the transfer notice says so right? or did i get it wrong?

[foggy ferry]

still no announce so not really... u can try go in game and maybe u will be lucky i dont know anymore xd

[frosty portal]

yeah the transfer period for this batch lasts til Friday so we might have to wait a little longer

I think we were all assuming it would be transferred the first day though 😅

[civic kraken]

im just exited to play this game man i really miss this D:

yeah, i tried loging in and its a starter account so i dont think the transfer is done yet

[long raven]

anyone on batch 2 get their character back rn?

[foggy ferry]

no

[mighty laurel]

batch 2 still not transferred yet?

[wary shuttle]

No

[mighty laurel]

🫡

[rare karma]

on day 2 i would think its important to update ppl but guess not

💀

its so odd bcus now i have a login w my gmail for pw that i used for level inf and then another of email both with the same uid but neither work LMFAO

[worldly spire]

BRO I JUST CAME BACk

wheres my account ???

i logged in with the same email and everything

and even went into my old server

theres nothing???

pls help

i havent played in a long time what happened

[foggy ferry]

there

[bleak belfry]

so means official liar us? The transfer its not run on the date

[worldly spire]

how

do i know if i got the good acc number

for my perfect world thing

when i link my accounts

@foggy ferry

[foggy ferry]

u dont

[worldly spire]

bruh

[foggy ferry]

we are all happy same as u no worries

[worldly spire]

it says the transfer has been submitted

so now i gotta wait how long to play

[foggy ferry]

two weeks

[worldly spire]

TWO WEEKS

[foggy ferry]

maybe more depends on luck i would say :D

[worldly spire]

i thought i could come back and pull some new ssrs but i guess not

whats the current meta, is fiona still good

[foggy ferry]

ye i wanted play insta too but we are not choosen xd

[worldly spire]

:(

how will i know when i get to playu

[rare karma]

u sont

dont

[worldly spire]

...

so what do i do

[rare karma]

they dont tell u anything

wait for 2 weeks

lol

[worldly spire]

do i js login everyday to check

[frosty portal]

Check the transfer schedule

[rare karma]

yr gonna have to wait bcus u js did it

u have a while 😭

[worldly spire]

🙏 😔

ima go watch a yt vid on the new meta

[rare karma]

i transfered an hour after first batch deadline and i still dont have mine so

[worldly spire]

hopefuilly i can actually pull on one fo these

[frosty portal]

technically batch 2 transfer lasts til March 7th
so maybe gotta wait a little more 😦

[worldly spire]

is fiona still good

[rare karma]

yeah but nobody has said their account has been transferred in batch 2

[frosty portal]

yeah if batch 2 is any indication, then batch 3 won’t start right away either :/

but ofc we don’t know for sure

just expect to wait the full amount of time and be pleasantly surprised if it happens earlier

[worldly spire]

bro i cant even find a meta video on tof on yt

this game is dead

[rare karma]

well lots of us yk.. cant play the game

lol

[worldly spire]

Yea but i expected there to be more than 600 players

🥲

So many hours

And for what

[bleak belfry]

Srsly just change the server why the pwg cant take over the whole server no need to transfer

and the transfer not instantly

[frosty portal]

blame Tencent ig lol

[mental silo]

[unreal steppe]

7 days passed but still cant access my main account please help me someone im done

[foggy ferry]

u have to wait

[frosty portal]

7 days would have meant transferring during the maintenance

[unreal steppe]

i did at 25th feb

same server same pwg account id but lvl 1

[frosty portal]

yeah you may have gotten pushed to batch 2 then

should be before this friday (depending on your timezone)

[unreal steppe]

how much time taken while doin urs ?

[foggy ferry]

i dont have acc yet

[unreal steppe]

@foggy ferry ??

[foggy ferry]

i did it at december and i should have already accounts but well as u see alot ppl is kinda fked up by this transfer

[unreal steppe]

ur still waiting for ur main acc ??

[foggy ferry]

ye ofc

[unreal steppe]

but why ? any mistake done ?

[foggy ferry]

no everything is correct,everything matching

[unreal steppe]

mine also but what wtf has happened then ?

[foggy ferry]

they probably fucked how i can know :D

[unreal steppe]

i got a video link, there a guy got his account after tries to login in multiple times

first time pwg account id matching, same server but lvl 1 but after trying multiple times he was able to get his main acc

[foggy ferry]

some ppl got in some not, all u can do is wait or dm the new publisher and wait

[unreal steppe]

any clue ?

[foggy ferry]

he got it converted probably manualy by publisher

[frosty portal]

the blue zero guy?

[night mirage]

@unreal steppe can u share the video pls

cant login neither

[frosty portal]

if he was a big enough CC then possibly yeah

[unreal steppe]

PlayCompile
unable to share link, u can go to his yt acc then live, 6 days ago

[night mirage]

i did again the tranfer on feb 25, tomorrow will be 7 days, hope it works

[unreal steppe]

@night mirage i gurantee not work

[night mirage]

@unreal steppe dm me pls

[unreal steppe]

@foggy ferry is trying damn hard from past two months

[foggy ferry]

if u did it on feb 25 its 7 days from today so 10 march i think

[frosty portal]

25 feb should still be batch 2 no?

[foggy ferry]

yeah

[frosty portal]

so by 7 march

[foggy ferry]

7 march

so 3 days*

[unreal steppe]

but what about u ??

but i did this before batch 1 ends

i have screenshot with time stamp

[frosty portal]

is it in UTC+8 time?

[unreal steppe]

while doing data transfer

yeah

i live in india

[foggy ferry]

yeah as i said we are all getting cooked xd

[frosty portal]

we are not the chosen ones 😅

[fringe prism]

@risastar@unreal steppe me too! I did transfer on the day of announcement - yet nothing! All my 2 year progressed gone! No help from them whatsoever

[unreal steppe]

India Standard Time (IST) is UTC+5:30.

So, 9:00 AM UTC+8 → 6:30 AM IST.

[foggy ferry]

no clue man im just waiting for any announcement from them or answer on email or atleast anything but its not really happening

[fringe prism]

I have messaged and emailed tech support. Zero response. Doesn't bode well for this game 😭

[frosty portal]

on the day of the announcement? which announcement, the transfer schedule?

what date does your confirmation email say

[unreal steppe]

i got the email at 26th feb

[frosty portal]

then you’re in batch 2

yeah, the confirmation email seems to have been sent a bit late for a couple people(?) not sure what that’s about

but I would go by the date on the email as the date they received your transfer

[unreal steppe]

then what about @foggy ferry he did transfer on dec 2024

[frosty portal]

I’m afraid no one knows 😦

still a few mystery cases out there

[foggy ferry]

ye even publisher dont know

instead of that im getting email to login by email by ai

[unreal steppe]

and theres no guarantee that ill be alive till april 24

[foggy ferry]

yeah ofc

[unreal steppe]

i heard new virus coming from china

my country is near china

and they are not friendly 💀

[foggy ferry]

well hope it wont get to u

China?

[frosty portal]

take care everybody

[unreal steppe]

back in 2019 i somehow survived corona

having 108f fever for 2weeks

but lady doctors were good, hehe boy

u guys are alive or im dead ???

[foggy ferry]

im playing other game rn so D:

[unreal steppe]

oh ok

[frosty portal]

gotta get some work done

[unreal steppe]

lemme go to grind gta 5

[foggy ferry]

glgl

[unreal quarry]

Still no info abt second batch transfer right?

[bleak belfry]

Yea

[weary patrol]

I need help

my pc always shutdown because of tof

I can hear my fan is so loud

[fiery vine]

how much ram do u have

[weary patrol]

from my pc1

[weary patrol]

16

[fiery vine]

what speed, is it ddr4

[weary patrol]

yes

[fiery vine]

what speed is it

[high pilot]

wrote another cs mail, wish me luck. The last one got ignored eventhough I wrote it very well

[foggy ferry]

your gpu is kinda a bit overheating

just turn lower graphics of game ig

[bleak belfry]

Whr my acc when will come back

[timber python]

Do they even reply?

I also wrote a mail yesterday about my account

[high pilot]

Some ppl did get replied I think

[timber python]

It's been like two weeks I can't play tof

I am losing patience

[timber python]

Hope I am in that some ppl

[high pilot]

Same haha

[frosty portal]

They reply but so far it has mostly been the same handful of copy-paste/AI responses

but a couple people have gotten them to look into their account specifically. I guess they just wanna make sure you’ve tried everything else first

[grave dagger]

how do I contact customer support in game when I can't even launch my game?

[frosty portal]

just use the email

the in-game function also glitches out sometimes

[grave dagger]

that is the email lol

[frosty portal]

“contact sustomer service” well that’s sus

xD

[grave dagger]

breh

[frosty portal]

what is the issue you asked about?

[grave dagger]

my game can't launch

it'll load to 99% go black and crash

i think it might be graphics cuz I had a similar error when LI was publishing the game

I was able to fix that but the same fix doesn't work for PWG

[foggy ferry]

try change uh direct ?

that could fix your problem

[grave dagger]

wuts uh direct

[grave dagger]

?

[foggy ferry]

DirectX 11 improve graphics rendering, performance, and hardware acceleration it was replaced by directx 12 but sometimes its more buggy than dx11 so its worth switching and see if problem persist or not

[grave dagger]

i have an older version of intel graphics

still using 520

[foggy ferry]

then yeah u might try switch for dx 11 if u using dx 12

[grave dagger]

ok ty

[light crane]

hello

[foggy ferry]

o/

heyo

[light crane]

does someone here got the data of their acc?

[light pond]

i only saw 3 from batch 1

[frosty portal]

you mean batch 2?

seems a bunch of people on the server are still playing so they must have transferred just fine

[light pond]

no. they were in batch 1

[frosty portal]

oh, you mean people who couldn't find the account at first and then managed to get to it

[light pond]

yea

excluded ehe-my-mistake people too

[foggy ferry]

surely today announcement...

[light pond]

SLCornejo, meowstic, Frostschimmer. there may be some that i missed

[molten haven]

Why is the account I applied to transfer showing up as another account in the game?

[light pond]

you mean character UID at the bottom right of the screen?

[molten haven]

no

i mean

Account ID for transfer request

[light pond]

#transfer-support message

check that. we use pwg UID from now on

[frosty portal]

^you possibly used a different email if PWG ID on site and in-game ID don’t match

current account ID doesn’t show up in the game

[molten haven]

The pwg uid I registered on the website is different from the pwg uid I logged in to view

[light pond]

what did you click to sign in?
"sign in with email" button?

[molten haven]

My uids for 1 and 3 are different

[light pond]

answer this

[twilit pagoda]

^

[molten haven]

yes

[light pond]

hmmm

[frosty portal]

are you sure it’s the same email you did the transfer with?

[molten haven]

yes

im very sure

[light pond]

check the email again when sign in. if there is a Capitalized letter it will be different account /new account

[frosty portal]

yeah and type it manually, don’t copy-paste

[molten haven]

Checked and still have the same problem

[light pond]

[twilit pagoda]

When did you transfer?

but both IDs should match weird

[toxic solstice]

So I reached out to the support emails about a week ago. No response from the current one, and the previous LI email was closed early. My account still can't transfer. I get Login failed [Error code: 1204]. This started after I tried transfering, and the confirm button didn't do anything besides close itself. Never gave me the option to create a new account to link it to. Now can't even login.

[light pond]

did your account bind with facebook?

[frosty portal]

yeah what method are you using to sign in?

as for confirm button, I’ve heard it could be an adblock issue (might not be related to your problem though)

[molten haven]

The pwg uid in my game shows the uid of my google account

It does not show my gmail pwg uid

[twilit pagoda]

Huh but why would you be using google? use email

[molten haven]

I logged in with gmail but the pwg uid still shows different

[twilit pagoda]

I only used google after knowing it was the correct account

Idk then I did the transfer for my two friends and no issues.

[toxic solstice]

Nope. I was able to login the first time easily, but after the confirm button issue, I'm seemingly locked out of the account.

[light pond]

nah. click "sign in with email" button

[light pond]

try to turn off ads block

[molten haven]

pwg uid still different

[light pond]

screenshoot what button did you click

[twilit pagoda]

You 100% positive the first letter of the email you are using isn't capitalized?

[toxic solstice]

I don't have adblock installed.

[molten haven]

yes

[light pond]

browsers have pop up window block

[tawny scroll]

When js transfer time 4 2nd batch??

[rare karma]

🤷

[twilit pagoda]

anytime from today to the 7th smth like that

[tawny scroll]

Ohh

Alr

Thanks

Im worrwid hahaha

[light pond]

did you click this?

[molten haven]

？

yes

[twilit pagoda]

Well if you did everything correctly don't be

[light pond]

did you type in Perfect World Game email or old account email?

[molten haven]

I use pwg email

[twilit pagoda]

use the email you used to transfer not the pwg email you made before

[toxic solstice]

So has Login failed [Error code: 1204] never been encountered? I don't understand.

[molten haven]

Yes

[light pond]

i thought he already completed transfer steps?

[twilit pagoda]

tbh idek the instructions are there and are easy to understand so I am lost

[light pond]

can you click that "switch account" button and try again?

[molten haven]

Tried

still different

[light pond]

i think you are using the wrong email/account

[vague pivot]

everything matches but when i log in its a new game

[molten haven]

mean？

[sick mountain]

Has anyone successfully transferred their account in batch 2?

[twilit pagoda]

#transfer-support message
Check the schedule

[rare karma]

nope

[sick mountain]

[night mirage]

Is there a problem if my pw email is from Microsoft ?

Im in the batch 2 group

[light pond]

only saw yandex email has problem

[light pond]

do you speak any other language? i will find other helpers

[thin ravine]

A question, when my account is transferred, will I be notified via email?

[rare karma]

nope

[thin ravine]

Ty

[molten haven]

I am worried that my account will not be inherited. I have recharged a lot💀

[rare karma]

valid

[molten haven]

uncertain

Because I just found out that my transferred account was covered by another transferred account.

[light crane]

is it true someone experience that theyre acc data switch to other server?

[restive nest]

I actually got a reply back from ToF stating that my account transfer is set for March 4th, but I don't know if it will transfer the right data, so I'm just waiting now

🤞

[rare karma]

they stopped replying to me lol

[restive nest]

are you sending them a separate email, or are you replying to the one that got a response already?

[night mirage]

@restive nest when did u do the transfer, i did 25 feb

[restive nest]

cause they're only responding when I reply to my already existing email

[restive nest]

I thought I did it in December

but turns out I did mine Feb 25th

first one didn't work

[night mirage]

same

Tomorrow will be 7 days

[restive nest]

I'm just praying that my account didn't get overwritten or smth

[prime gate]

I lost track but im still praying for everyones safe transfer 🙏 DAY WHATEVER

[restive nest]

same, we'll pray together 🙏

[bleak belfry]

About the transfer acc official see nothing just let the player wait wait and wait doesn’t give any response and reply wtf

[light pond]

have you found the right account?
.
in the worst case scenario, you can ask CS to retrieve your account and link it with the email you are using to contact CS as a PWG email/account
(show any transaction receipts, character id, server, screenshots, google account that you bind, any other bind method you used, past logged in devices, first log in year/ year account created or any proof you have)

[real cradle]

do we get a email notifikation when our acc get transfered or nah ?

[latent shuttle]

nah

[molten haven]

still no~💀

I am waiting for the official reply to my email

Is there any way to know how long it takes for the official to reply to the email?

I even have plans to buy an account if I can't successfully retrieve my previous account.💀

[latent shuttle]

wow just don't

i think if my account don't go back to me im starting over

crying everyday

[molten haven]

The problem is that I recharged a lot of money~~~

my money~~

r~~~

[light pond]

bruh…
why would you buy an account? you want to be scammed?
if you recharged a lot of money, then you already have proof for that account.
moreover ToF devs won’t want to lose a whale / paid customer. they will work harder for you

[molten haven]

I can't find the receipt :v

[latent shuttle]

i think he is right about that

[light pond]

any info works.
there were some people here got asked by CS only a screenshot of the transfer page

[molten haven]

Although I am also worried about being cheated, I really don’t want to repeat the novice process and explore the map again and again.

[light pond]

you will repeat the novice process again when they scam you :v
they have the info of 1st log in date and 1st log in device

[molten haven]

sokay：vI can entrust others to help me complete the novice tasks

[tawny scroll]

Hello

How can i lnow if my acc got transferred??

[final loom]

Same question here !

I'm a bit worried

It's not like i wanna play instantly, i just wanna be sure my data is safe

[tawny scroll]

Me 2

They should give an email right

They should

Transfer it

During any day from 3-7

March*

[light pond]

all data are safe until end of April

[final loom]

I just wanna be sure my old char is safe.

I didn't played since Nov 2022.

So i'm worried.

I sent a mail in case with all the screenshots i have + transactions ID from Google Play

[latent shuttle]

guys no one want to play the game like me i got depressed for 2days and im still like this until they give me back my account lets just give them time and see what will happen(just make sure to transfer the account and wait for the batch)

[mental silo]

[sonic cliff]

I'm still unavailable to get into my PWG account. I've transferred my account in December and logged into my PWG account, but when I got into the server, it shows up as a new account. I sent multiple tickets to [e-mail] with evidence, but they still reply with auto-generated answer.

[foggy ferry]

when did u transfer

[sonic cliff]

All the way back in December

[foggy ferry]

ya welcome on same boat xd

[mental silo]

Hmm

#transfer-support

It's seems there's a bug I think

Now I kinda get why most ppl couldn't enter right acc even tho they did everything correctly

[wary shuttle]

a lot of people transferred a wrong tof account

[mental silo]

yeah that one case

u know i have 2 phone

i enter correctly on my old phone, with email, i did check binding and only email connected

and then i try logging in on my 2nd phone, with email login, which then show for acc confirmation and agreement

which basically new account different link

[wary shuttle]

[mental silo]

no wonder theres case someone logging their friends acc but then couldn't logging back their acc

[polar hound]

So batch 2 will be done today then?

[wary shuttle]

maybe

[rare karma]

who knows

[wary shuttle]

[polar hound]

I haven’t played since Oct 2022 but I followed the steps and logged in with pwg email and checked the account numbers which did match so now just waiting to see

I tried logging in on my server and it was doing prologue earlier so not done yet it seems so I alt f4

[wary shuttle]

also, guys. Look

[primal sonnet]

Prob not today. Hopefully tmr. Work time over for hotta

[wary shuttle]

when did you transfer your account?

[prisma bison]

fr i'd rather say goodbye to this game than redo all those explorations again 😭

[polar hound]

I did it on march 1st so in the second batch

[wary shuttle]

yeah

[rare karma]

i want my asuka back 😞

[brave crag]

when will it workk...

[wary shuttle]

https://tenor.com/view/fox-anime-tea-waiting-gif-14578499

[polar hound]

Like I said I remembered my server so when I logged in originally I thought transfer was instant at first, and so it made me want to do prologue so I immediately checked on twitter and saw the batch schedule and so I alt f4 so no character was made on that’s server. So now just gonna wait patiently ^_^

@wary shuttle ^

While I’ve been waiting I’ve been looking for recent guides/ vids on systems just to refresh myself

[hasty tide]

Mamut raxal

[viscid juniper]

is there anyway to know if my account has been transferred to pwg I have submitted the transfer request in 26-2 and yet when i entered old server today, i still end up in newbies dialogue and mc selection

[foggy ferry]

no there is not..

[cunning harbor]

Guys is the game up? Cause I cant press Enter...

[foggy ferry]

game is up ye

[wary shuttle]

https://discord.com/channels/932906923236401182/1344023421410869359 (this is if you didn't know about the transfer)

[wary shuttle]

wait for Batch 2

[final loom]

Fr i really want to understand why we can't have a mail saying "ding dong, transfer complete"

[polar hound]

I would think they would make a social media post once batch 2 is complete

[final loom]

tbh i wouldn't be surprised if the game will lose a lot of players cuz lack of real humans support, and i'm not talking about mods here ofc, y'all do your best i know that

[final loom]

ngl i think this game have some communication issues

[abstract sorrel]

I heard in some community you can check if the account is there through top up in website itself

Only accessible on desktop website if you go on mobile the top up button won't show up

Your account will show up in there if it's already transferred if not you'll get ID doesn't exist error

[celest hedge]

still chaos, I see

[cunning harbor]

I was fine yesterday, able to log in, play, all that. This problem is from today 😄

[wary shuttle]

oooooh

[final loom]

That's a good idea.

My money was always the solution tbh

[cunning harbor]

Yeah... I tried verifying the files, running it as administrator even with direct 11 option

I can press to switch servers, options and etc, just the Enter thingy is the prob

[molten haven]

wrmm cs Only responded to the official statement

[final loom]

Dosen't seem to have my char back :c

[stray python]

how can i call the so called third party ? how can i transfer my level infinite account when i don't have the credentials, can anyone help with this ?

[stray python]

forgot my account credentials or seems like it cause i tried every gmail-server combo and none worked

i don't even know which server i used to play in

[wary shuttle]

third party is Facebook/Google/Twitter/etc

what was your login method for old ToF servers?

[stray python]

i'm quite sure it was using email

[wary shuttle]

guest or LI account?

[stray python]

the main problem is that i don't remember which server i used to play in

like literally

[stray python]

email

[stray python]

LI

[wary shuttle]

did you bind your LI account to PWG and when?

[stray python]

just linked the account

like 4 min ago

btw even if i didn't have an account (google account not li ) it won't say it doesn't exist ?

[wary shuttle]

do you know anything about Account Transfer Schedule?

ig you didn't check the pins

[stray python]

the last time i played the game and checked this discord server was like 2024 or late 2023

[crimson aspen]

does that mean that if my account verification was completed by like feb 27 means that im in the 2nd batch?

[stray python]

what does this exactly mean ?

[wary shuttle]

it meant wait for Batch 2

we will announce it between March 3 and 7

[wary shuttle]

yes

[wary shuttle]

also check this #transfer-support message

[foggy ferry]

make transfer , wait when u get transfered, enjoy the game

[crimson aspen]

ok ok thanks

[stray python]

could the jump from li to pwg be the reason that none of the accounts i try to login with don't work ?

[wary shuttle]

Amirreza

[stray python]

yes

[wary shuttle]

your account wasn't transferred yet

wait for an announcement about Batch 2

[stray python]

could you answer this as well ?

[wary shuttle]

i don't understand your question

[foggy ferry]

toweroffantasy-global(dot)playerinfinite.com/events/accounttransfer/en/index.html

[wary shuttle]

** jump from li to pwg** is transferring LI account to your new PWG

which is what you should do

and CURRENTLY you don't see your account

which is normal

you will see it LATER

[stray python]

like the li accounts can't be used unless they are transferred to pwg ?

[wary shuttle]

you won't be able to play the game without PWG account

[stray python]

right

[wary shuttle]

We are under PWG now, not LI

https://cdn.discordapp.com/emojis/778293967544254475.gif?size=64&quality=lossless

[foggy ferry]

yes

[stray python]

k, but the main problem is that i'm not sure what was my li email that i used login

[mental silo]

that's gonna be tough

[wary shuttle]

[mental silo]

try each one then

[stray python]

i mean as far as i remember i used to login through email not google and one out of my three emails did exist then i guess that's the one

guess i'll have to wait

k forget that, i don't even remember which server i used to play in

lol

[mental silo]

try to look old screenshot of your char

[stray python]

yeah, no chance

this is a completely different pc

i guess i'll jsut go thorugh them one by one

[final loom]

tbh i'm just concerned about the money i put in the game in 2022.

• i'm a bit curious about why LI is not the publisher anymore

[restive dragon]

DX11 Option suddenly appeared on the launcher....That's a quick answer for my problem.

[gleaming quest]

Slowly I am getting sick of this Facebook problem 😫

[stray python]

me too

but i didn't put any money into the game

[mental silo]

@stray python
search gateoo "Why Tencent 'Abandoning Tof"

[frosty portal]

Yeah that was a good video

[mental silo]

i didn't allowed to put that video here coz it will cause misunderstanding. some ppl just took out of context

[frosty portal]

basically just Tencent only caring about $$

[mental silo]

ye

[frosty portal]

nothing new there

[polar hound]

I think this will be better anyway to have it in house. There are challenges with that but I think it can be overcome with time and be better than ever ^_^

[mental silo]

tencent also bring up pubg, and yes its up again, but thats lot of gacha involved. i can see what they did there

true

[stray python]

thx

[final loom]

Bruh i think i gave them enough

Still today ToF is Top 1 in my spent-money book

Close with another gacha but that's not the point

[frosty portal]

“enough” is not in Tencent’s vocabulary lol

[mental silo]

will never lol

thats how greedy they are

they super thirsty

[gleaming quest]

Guys what you think about this? Is it good?

[mental silo]

wow

[final loom]

Even 10 grand ?

[mental silo]

thats very professional

[final loom]

Tbh i wrote the same kind of mail

But it was more like "Can i get a confirmation ?"

[mental silo]

you have to forward to level infinite side too as well

[gleaming quest]

Do you know the mail from them?

[frosty portal]

it’s good but include your UIDs just in case

LI mail is no longer working afaik

[final loom]

• screenshots are welcomed

[mental silo]

#game-support

[gleaming quest]

Uhm how? If I can’t transfer? Or you mean the old one?

[frosty portal]

Tencent be like “if you don’t spend 10 million we won’t help you”

[frosty portal]

yeah the old one

do you know it?

[gleaming quest]

Yes luckily I have a screen shot from the old UID

[mental silo]

imagine someone decided to take these matter to court as they are sloppy in this situation

[frosty portal]

hey, did you get your acct back?
if you don’t mind we would appreciate it if you could paste their exact response (remove all your acct identifying info if you like ofc)

[gleaming quest]

Because I am waiting for 2 weeks now because of this Facebook issue

[cedar marten]

Top nice

[stray python]

guys is the batch 2 available ?

[gleaming quest]

guys does also the payment I did back then, should I also maybe include? If they can’t find my account or is the UID better?

[mental silo]

yes

[gleaming quest]

Please pray for me 😅

[stray python]

?

[gleaming quest]

I sent the email I pray this time they can help me

[wary shuttle]

noooooooooooooooooooooooooooooooooooooo

[frosty portal]

geez not even a “we will be processing batch 2 later this week” update

[gleaming quest]

Sometimes I really ask why they did this so complicated

[formal nest]

Maybe they don't like their own game and want to kill it

[stray python]

i'm all done ?

[frosty portal]

Yes

you can log into the game and check if IDs match

[gleaming quest]

Yeah could be 😂

[stray python]

which ids ?

[frosty portal]

the PWG acct ID (the one on the right) should also show up in-game on the account center

this will basically check if you are using the same PWG email

[stray python]

yep, their the same

[frosty portal]

good
just gotta wait for next batch then

[stray python]

can't login and play tho, right ?

[frosty portal]

your old char won’t be there
if you do wanna make a new char, do it on a different server you never used before
we’re not sure how/if the transfer can overwrite new chars on same server

[stray python]

installed the game yesterday and got slammed in the face with all these complications

[frosty portal]

huh? you’re a new player?

[stray python]

nope

last time i played was like 2 years ago

[sterile moth]

@stray python s1 player

[stray python]

i mean it will be after the transfer is done, right ?

[frosty portal]

yeah

🤞

[stray python]

lol

cause i was just hovering over servers and none of them worked and then someone told me that you can't login using li account and it should be pwg

[sterile moth]

@stray python you email them in issues?

[stray python]

what issue ?

[stray python]

btw you meant the id on the left of that screenshot i sent and the id in the account center before entering the game ?

after my account is transferred i can start my adventure of finding which server i used to play in

[frosty portal]

the PWG ID is on the right side of the screenshot

[stray python]

yep, it's the same

[frosty portal]

“Current Account” no. does not show up in the game

[sterile moth]

@stray python when you login with pwg and you didn't find your account in the server, you email them and see if your actual account was transferred there

[stray python]

just transferred my account

waiting for the batch

[sterile moth]

Me did 3x

[stray python]

this one ?

[frosty portal]

Oh I meant the long number on the left side of the webpage screenshot

[sterile moth]

After email them they gave me the information which is my ILP account was transferred

[frosty portal]

the one you just showed me is your PWG ID

[stray python]

both the pwg id's were the same

[frosty portal]

then you are good

[stray python]

the left one is the li's id i guess

[sterile moth]

@stray python it's transferred like you make a new account and waiting them to patch up your previous account

This how it works

[stray python]

you mean i have to start a new playthrough rn?

[high pilot]

I think its just a saying, dont start a new one

[frosty portal]

if you don’t remember your server and still wanna play now
pick a new region just to be safe

[high pilot]

hm I just tried a new way, if this doesnt work, then gg.
If i link now, when is the next batch

[sterile moth]

@stray python not new

[frosty portal]

a new way?

next batch for people transferring now would be batch 3 I think

[high pilot]

I forgot my log on was through the mail. or strictly through google, the google link doesnt work for me. So I tried the normal way

and link to another mail

as pwg acc

[frosty portal]

so you basically redid the transfer?

[high pilot]

yup

[frosty portal]

then yeah you’ll have to wait for March 10th-19th 😦

but it does not let you unlink accts anymore
did you delete your other PWG acct?

[stray python]

i tried every server because i thought i could login and play

specially the apac servers

[frosty portal]

yeah I’m saying that if you wanna make a new char while you wait for your old one to be transferred

[stray python]

i mean i didn't even choose a new name in any of them \

cause i was looking for an account that wasn't new

and would just alt + f4 when i saw the beginning cinematics before choosing any name

does that even count as making a new account ?

[frosty portal]

no
only naming the char does

[stray python]

not that impatient mate

[final loom]

Last time was Oct/Nov 2022 for me tbh

🤝

[stray python]

that was when game launched

[final loom]

Not really

[stray python]

like 2 months after the game launched

[final loom]

Yup

[stray python]

i just came back after the new waifus they cooked

saw on yt

[polar hound]

so can I still play on a dif character i make on EU region for example while waiting for batch 2? I just don't want it to interfere with my NA main account being transferred

[frosty portal]

yeah that should be fine

[polar hound]

awesome thanks ^_^

[stray python]

wait, i just transferred my account
my account will be transferred in batch 2 or 3 ?

[polar hound]

If you just submitted the request you will be in batch 3

[final loom]

Every gacha i've done is like "Starting the game, saying "Waaaaaouuuuuh""-> "converting some usdt for topup" -> "Burning the topup shop + pass etc etc till 2k$ at least" -> "getting bored" -> "waiting for another gacha" -> "Starting the game, saying..." 🔁

[crisp canyon]

wat dis launcher downloading trojan

[stray python]

[frosty portal]

that does not sound healthy lol

[grave heath]

got same error

[final loom]

Well, i can do that everytime

the only game i like to stay is WoW tbh

And The Division 2

[cloud pelican]

trying to redownload; previously used Steam, this time I tried installing via the exe on the website and keep getting this error
tried running with admin, redownloading installer, and I have more than enough storage space left

[wary shuttle]

it's the same issue as above

we have reported it

[cloud pelican]

oh 😭

ty anyways tho

[wary shuttle]

We hope they fix it asap

[stray python]

k now ik why some people start a new playthrough

but, i'm patient

[vocal tartan]

mine too

i just clicked to allow this one

[crisp canyon]

id just wait rather than clicking allow even if is a false positive

[unreal quarry]

[wary shuttle]

Same

[vocal tartan]

truth but it might take days to fix it, and i wanna play now i have a day off

[wary shuttle]

Just ignore the update for now - press "quit"

and continue playing

[vocal tartan]

now too late already did the update

[crisp canyon]

yeah quit seems fine too

[vocal tartan]

if i remove the file now will it crash the client?

i removed it

lets see

works just fine, i just allowed it through the update

and removed it after

[polar hound]

is this from an update for client or redownloading from site? I just had a client update and didn't have that pop up

[quick charm]

No me deja confirmar

[crisp canyon]

looks like from update

[wary shuttle]

English

[crisp canyon]

you can cancel update and quit when popup appears

[balmy summit]

I need someone to try ToF on GeForce now PLEASE

[wary shuttle]

#transfer-support message

[balmy summit]

i wanna know if its my system thats causing the issue

[polar hound]

Yeah see I had an update and it just changed the DX11 text option at bottom under "Start Game". So I guess I'm ok?

no threat pop up otherwise... that is weird though

[unreal quarry]

The suposed Trojan is in the new launcher or an update?

[wary shuttle]

launcher update

just don't update, "quit"

[crisp canyon]

if it is stucked while "updating" because your antivirus keeps on popping up, just close the update window then youll go through another popup to contninue or quit updating-- something like that. just hit quit so you can play

[unreal quarry]

Still no more info on second batch right?

[mighty ore]

If I didn't get that trojan popup earlier today when launching the game and did a malwarebytes scan with nothing popping up then I should be alright yeah?

[crisp canyon]

ya

[clear glen]

the same but in spanish

[polar hound]

MWB is clean for me so I guess I’m in the clear but if another update comes up I just won’t do that one

[crisp canyon]

i also didnt get it the first time it updated

after i exit it automatically tries to update again but with the trojan

probably a false positive though

[polar hound]

Better to be safe though but will keep an eye on my client for additional updates for sure

[mighty ore]

the heck did they put in there

[frosty portal]

every day I am shaking my head at Tof

[mighty ore]

Messy transfer
Carrot dorm
Trojan warning
ToF please

[midnight ore]

oh good thing I'm not the only one experiencing this apparently it prevents tof launcher from updating, I'm gonna not update to new launcher till it's fixed

[crisp canyon]

you dont need to update, just your antivirus do its thing and eventually it will let you cancel

then you can start game afterwards

[midnight ore]

Yeah I'm not updating I'll just launch the game lol

[hushed star]

i disabled my antivirus and installed it lol

they added a dx11 function on my end. you can check mark it on loader

game much more smoother for me

[crisp canyon]

few hours ago theres the same update without the antivirus popup

after i exited the game the launcher tried to update again but with the "virus" popup

[hushed star]

yeah

i installed it either way

if its a virus im suing :)

[crisp canyon]

someone tried t oallow the "virus" earlier

seems the file does nothing

[hushed star]

for me on my end

[crisp canyon]

so youre the second one who allowed it haha

[hushed star]

it just added a dx11-12 function

[frosty portal]

it’s not an attacker executing dangerous commands? 😮

[hushed star]

where i can activate it on loader

[crisp canyon]

yeah thats the update is for, i think

[hushed star]

im running 120 fps on mirroria and network while back then im merely doing 60-70 lol

[final loom]

bruh defender just blocked ToF

I tried to remove the block

same shit

[silent ocean]

i'm curious what happens if i uninstall old launcher and have new launcher from perfected world installed? cause windows defender seems to keep saying that they found threat

[hushed star]

yeah i feel like they optimized the game

[final loom]

it's fine tho i just gave an exception

[hushed star]

i disabled antivirus and install update nothing happened

[silent ocean]

it said on windows defender they found "trojan"

[mighty laurel]

any news about batch 2?

[final loom]

nah

[final loom]

bs

I have a physical firewall linked to my router

[crisp canyon]

just hit quit once windows got tired of blocking the update, you can start game afterwards

[final loom]

If anything sensitive came into my net

Everything is shutting down

[final loom]

dw dude, just the launcher was dumdum

It's just a false positive

[crisp canyon]

ya just false positive

[final loom]

I suppose it's bc the update dosen't have a security certificate approved by Microsoft yet

[crisp canyon]

but people of course are also cautious

[hushed star]

they probably added an executable file or smthn

[final loom]

like my own scripts

[final loom]

nah

it's more likely bc the launcher itself changed

[hushed star]

could be too

[final loom]

Something inside the launcher was changed

[silent ocean]

now i'm just reinstalling ToF from perfect world

[final loom]

it is 100% bc i checked the metadata before giving an exception

it's not the .exe itself, it's 3 files around

• the exe

[hushed star]

cause aint no way pwg putting virus bro

[final loom]

I mean

[frosty portal]

it’s good to be cautious but idk if Tof could install a trojan virus if they tried lol

[final loom]

if the game got a kernel anti-cheat, perhaps.

[hushed star]

lots of people would rally lmaoo

[frosty portal]

ToF EOS for sure
out with a bang

[final loom]

But my computer won't allow it

was the same bs with Valorant

when Vanguard came out

it was kernel access

[hushed star]

idk but for sum reason after i updated it the game is much more smoother

[final loom]

Every single launch = False positive

[hushed star]

its cool

[final loom]

Well, i wanna try but no char yet

still waiting for Batch 2 transfer

[hushed star]

batch 2 this week

[final loom]

yeah

i really hope they won't forget my char

even if i didn't play since 2022

[crisp canyon]

i think better start new if last tiem you played was years ago so you get all red/gold nucleus you spent back

but need to explore again (also were off topic)

[hushed star]

exploring with antoria

[final loom]

Guess what ? I spent 10k

[sterile moth]

i found my account but its weird

its lv 6

[final loom]

bruh

that's hella sus

[hushed star]

welcome to your new acc

just kidding. your data still probably getting transfered

[sterile moth]

same character name in my preveus account

@hushed star theres other character in other servers not mine

lv 34- 89 -76

[frosty portal]

sounds like an old alt?

maybe a reroll account

[hushed star]

eh

[light pond]

who did you even whale on?
i dont remember any good looking characters in 2 years ago

[sterile moth]

they not mine

[light pond]

[final loom]

All of them tbh

[sterile moth]

guys is okay to clain mails?

[final loom]

I mean, i wanted King C6, Meryl C6, Cobalt C6

I remember getting Claudia and Ruby

[frosty portal]

whaling on standard?

oof, risky

[final loom]

Dude, it wasn't standard

Especially Ruby

Ruby was limited at the time

Same for Claudia and Cobalt

Back in 2022

Same for Lin

[frosty portal]

King and Meryl though
unless you just meant getting the flamegold for them

[light pond]

cobalt was standard iirc

[final loom]

No.

Cobalt was writed as limited.

100%.

[hushed star]

me who wanted nemesis and meryl a6 back then for pvp:

[final loom]

I don't like Nemesis.

[frosty portal]

pvp in gacha games is a losing battle imo

[final loom]

Cuz everyone said she was a healer

[frosty portal]

battle of the wallets

[hushed star]

me either. her first release was a cancer

[final loom]

And i don't wanna play healer at all

[hushed star]

i literally had to get clapped on by nemesis players back then

[final loom]

• my goal was to get "male" only team

[frosty portal]

never touched tof pvp and never will lol

[final loom]

but no luck ^^

Then i started to look at Cobalt skin

[light pond]

like pvp but not C6 crow

[final loom]

And i got her ofc

[final loom]

2022 btw

[frosty portal]

I call that Cobalt skin the Colgate skin
cause her hair looks like toothpaste lmao

[hushed star]

it gives "log in queues" vibes

[final loom]

nah i just wanted to flex

I was the whale on my clan

We were Top 1 on Espoir IV tbh

I was Top 1 in Exploration

I remember the nights with the interactive map

And listening "Earth, Wind & Fire" in loop

[hushed star]

back when there still countdowns on pods

jesus

[frosty portal]

oh damn
people were so outraged

[final loom]

We were doing some bus group

[hushed star]

that fr made my exploration so slow

[final loom]

To unlock them together

[frosty portal]

My fondest memories are “blue ball taxi” in Innars

[final loom]

Innars what ?

[hushed star]

literally had to kill those fat abberants to just to pass time and get that one vehicle

[frosty portal]

the underwater map

[final loom]

don't know

[mighty ore]

Farming the vehicle parts rrrrrrr

[frosty portal]

you had to join with other players to unlock the blue balls

[final loom]

I do remember i was sad to leave Aesperia to go on Vera

After getting in Mirroria, i left

Forever

[crisp canyon]

i manually farmed all vehicle parts in aesperia

during the first pokemon event

[worldly flare]

what happen to login booth? / i like old one

[final loom]

I don't remember which vehicle i have tbh

And 100% i'll say something from another gacha

[mighty ore]

I have all the ones from farming parts from mobs back then

[final loom]

Cuz i played a lot

I think i have the cube

[hushed star]

same

[final loom]

I think i have the Voyager

But i do remember grinding for the unicorn thing

But no having the head part

[sterile moth]

@hushed star would UID from 2023 and last year should be desame?

[worldly flare]

im being left alone here

[mighty ore]

Never bothered with pvp one because I'm that person who afks every pvp minigame

[frosty portal]

login booth?

[final loom]

?

[worldly flare]

before the huge update