technical-help

[radiant edge]

(or say, a Coffee shop, Internet cafe, or other public place)

That immediately tests another connection.

[jaunty summit]

welp after class im gonna factory reset

[radiant edge]

If you don't have an extra disk for backup, suggestion would be to use a free Cloud Storage service.

Google Cloud or otherwise.

Since you mentioned "class", are you on a campus network?

(is that your main connection?)

[jaunty summit]

im homeschooled

[radiant edge]

Ah, alright. Mostly was curious since campus networks tend to be 'interesting'. aka, heavily locked down and restricted.

[minor sand]

any tips to fix gpu usage problem (3060ti)? my gpu running hot

[radiant edge]

What types of temperatures are you seeing (on the card) and ambients (room temp)? What's the fanspeed of the card, the resolution and framerate that you're running at, is DLSS on?

Generally speaking, temps should be under control even if the card is load saturated.

There's a variety of possibilities though, and we'd want to make sure that the card is in good health.

[minor sand]

80, room temp 24-26 prob.
1920x1080, 120fps, dlss off

btw will dx12 help?

[radiant edge]

81c peak temps with a cool room. DX12 won't reduce the game temperatures on the GPU likely, unless the chassis is also getting hot {given it may drop CPU temps}.

DX12 reduces API overhead and may pump more frames, so it might even increase temperatures.

(if there's a CPU choke)

How's the internal case temps? Any means to monitor this such as a motherboard sensor?

Most important question would be what the Graphics Card fans are running at.

Most vendors optimize for noise level and not temperature, meaning they run the fans at low speeds and let the temps go up into the 74-80c range before the fans start jumping up. If that's the case, you can set a manual fan ramp with a tool such as MSI Afterburner to keep the temps significantly lower.

[minor sand]

im pretty sure it used to run at <72 C before, with the same video setting

[radiant edge]

If the temps are creeping up and nothing else has changed {all other variables constant}, the prime suspect tends to be the thermal paste on the GPU.

Paste on graphics cards tends to only last about 3 years due to the high amount of thermal cycling.

After that point, pump out starts driving the temps up.

If it's an older card, you may be due for a repaste.

Fan speeds can almost certainly reduce temps, yet ideally the paste should be reapplied if the card handled things cooler in the past.

[minor sand]

mine < 2 years old

[radiant edge]

Every card is different, still might be a paste issue. You'll need to inspect the fan speeds and see what impact that fan speed has on the temps.

[peak fjord]

wouldnt the room temp and how much breathing room it has also play a role in this

[radiant edge]

It does, however, room temp (ambients) look low. They've also said that the system ran at lower temps in the past at the same ingame image quality.

[minor sand]

any other tips thats not about the hardware?

[radiant edge]

You could use DLSS if you want to reduce load, as that's probably the easiest thing. Yet this also drops visual quality.

Ideally you'd try to find a way to get the temps under control so that you don't sacrifice anything.

Anyway-- DLSS & fanspeed (a manual fan-ramp).

Those are the two big things you can do on the software side to drop GPU temps.

Also worth asking possibly, though I doubt it's the case given you're monitoring temps. People that monitor temps usually are keen on if the machine is loaded with dust.

Assume that nothing is impacted on the GPU cooler?

[minor sand]

is it normal to have 80-90% gpu usage?

[radiant edge]

That's very normal for the resolution you're running at w/ 120fps, and DLSS off.

{at least on a card like that}

[minor sand]

i forgot on which patch, but there is some gpu leak issue before right, and i forgot how the leak is gone, but its happening again

[radiant edge]

GPU leak? Climbing VRAM usage?

[minor sand]

yeah

[radiant edge]

In the past that was happening with DLSS active, yet since you have DLSS disabled, it's unlikely.

You could certainly try DX12 to see if the behavior changes.

[peak fjord]

tof does have a (ram) memory leak issue

[minor sand]

the dropdown menu its not working

[radiant edge]

Which OS are you running on again?

[minor sand]

windows 10 pro

[radiant edge]

Should be DX12 capable. Let's start by trying to flush the launcher and client configuration / cache.

Close the game and launcher, clear out the contents of the following folders, then re-start the launcher and see if the version selection functions:

%USERPROFILE%\AppData\Local\Hotta\
%USERPROFILE%\AppData\Roaming\tof_launcher\
%USERPROFILE%\AppData\Roaming\tof_launcher_Steam\

[peak fjord]

do people typically open them up and reapply thermal paste? before my newer pc, my older one was running almost everyday for 5 years

still works like its supposed to though

[radiant edge]

When there's a problem, yes they do. Typically not until outside of the warranty period though.

You'd need to check local regulations and stickers on the card to see if there's any potential of a warranty void from opening the card.

Though generally speaking you can without voiding warranty.

[peak fjord]

most warrantys are only 1 year though?

[radiant edge]

That one depends, there's a lot of Graphics Cards vendors that come with 3 year warranties.

[peak fjord]

still though, its been 5 years

[radiant edge]

Anyway, if you're outside warranty. Then it falls under the "if it ain't broken, don't fix it".

If you have temperature problems -- yes, just like a CPU, GPU's also need thermal paste replaced.

It will eventually dry up.

[minor sand]

still not working

[radiant edge]

Ever used "DDU" in the past?

(Display Driver Uninstaller)

[peak fjord]

i heard on cpus, if your on constant use then doing thermal reapply once a year is good

[minor sand]

never used it

so i need to reinstall my gpu driver completely?

[radiant edge]

Essentially this is a third-party utility used for completely cleaning / purging old traces of graphics drivers from systems. (Intel, NVidia, AMD)

-- Pre-download latest NVidia drivers & DDU
-- Disconnect the computer from network access {so that Windows Update cannot run!}
-- Reboot in safe-mode
-- Run DDU
-- "Close" / OK the initial page of settings (** checkboxes that are defaulted are fine **)
-- Select "GPU", "NVidia" on the cleaning type {drop-down menus to the right}
-- Use the first button to "Clean and Restart"
-- Permit Windows to reboot as normal

-- Install the latest NVidia drivers that were pre-downloaded earlier {you should not be online right now----}
-- Reconnect the system to the Internet

References:
https://www.nvidia.com/download/driverResults.aspx/211709/en-us/

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

https://www.guru3d.com/download/display-driver-uninstaller-download/
https://www.wagnardsoft.com/display-driver-uninstaller-DDU-

Usually after a full purge and reinstallation, that gets things working right.

Though we understand the frustration, please report these individuals via the ingame contact and through customer support {tickets} if you want to go the extra mile.

We wouldn't want people to follow the directions in these advertisements.

[minor sand]

other way? or i guess ill try this later

[radiant edge]

You could try NVidia's own clean install feature, though it's usually less thorough.

We (on the moderator side, on Discord) do not have the ability to take actions on the ingame side. Again, we understand the frustration, yet there's limited that we personally can do.

The problem with posting these messages is that you're amplifying the platform of the individuals in question ingame.

[peak fjord]

(spamming multiple channels makes it seem like your advertising them too )

[radiant edge]

Another outlet is that you can file #932914069395091456 , especially on ingame moderation and suggestions thereof.

That could also be on feature improvements to help players block them more readily, or whatever else comes to mind.

Appreciated. To be clear, we're all for reporting them. We all dislike the spam here. No objections on that front.

Just we need to keep things to the appropriate channels where they'll have the maximum benefit in protecting the community. {especially per getting seen by the right people who can act}

[jaunty summit]

ok I factory reseted

do the files that got saved to onedrive affect tof?

OH MY GOODNESS

IT STILL DOESNT WORK

WHY

[radiant edge]

Very unlikely on this one. A factory reset of the machine should be a pretty clean slate. Unfortunately, that likely rules out software -- so now you'd need to deal with support once more.

Make sure that you mention this time that you've 'wiped' the system and done a full factory reset (back to the state the machine was in when purchased). Essentially appeal to them to please inspect if there's anything that would prevent your account, connection, or anything else involved on their end from the upload of character customizations.

[jaunty summit]

ive also done a connection check

smooth as butter

[gentle geyser]

Yeah, was having Cosmic test their connection to the server where presets are uploaded via ping (Command Prompt) and browser (HTTPS). No issue in receiving a response on both. I could suspect their account (not character) is blocked from uploading presets for some reason.

[jaunty summit]

its cus im a rare caulifla fan isnt it

[gentle geyser]

I'm a Caulifla fan too. Can't be that.

[grave sundial]

After changing after changing the character's appearance (only the height changed), a problem appeared. everything is normal in the world, but in the story scenes his height remains the same as it was before the change. how can this be fixed?

[jaunty summit]

your a smart caulifla fan

+your more of a og

your an exception

[lament ravine]

i have did about 500 reboots in the past 6 months

and i still get stuck at 90% then DC to main menu

i feel like the game's server are the ones you use in small minecraft communities worth $5

[wind hinge]

are you currently in asperia?

i have a friend who would constantly crash if she went to asperia. her screen would be stuck at 90% too. she couldnt play until i went onto her account and moved her to a new area

[lament ravine]

no sadly Domain 9

disabled DLSS too

[wind hinge]

could try turning this all the way down to see if that helps. might be struggling to load everything on the map

[narrow siren]

what's total size of the game on ios?

[pale mural]

space requirement for device at current patch :

• 16 GB for game files
• 5 GB for game operation
• 16 GB for patch download ( or lower depend on patch compression )

[pale mural]

Character height is.... discounted at cutscene. Either that's the intention or just ignored bug.

[silver venture]

Does anyone know why whenever I try to start the game it keeps sending me back to to the home screen? On mobile

[proven linden]

anybody have any idea why my game is crashing on launch? im on pc

[pale mural]

what is the pc spec ? processor / gpu / RAM size ?

[pale mural]

what is the device model ?

[proven linden]

AMD Ryzen 5, 1650 gpu, 16.0 GB RAM. also everything was running fine up until today

[silver venture]

It says bv6900 for the device model and hardware for me

[pale mural]

Hold up, is that onboard gpu ? not a dedicated one ?

[proven linden]

wdym onboard?

its separately installed if that's what u mean

its a dedicated gpu

[pale mural]

RAM 4GB, you will have hard time at domain9 or innar map. Reduce that energy visibility to minimum.
If the device developer mode have option to increase virtual memory, use it.
Not sure with the current android version installed, try to check for update and update it if possible. Hopefully have 11 at least.... in case this game decide to not support older ones.

[pale mural]

.... the gpu is nvidia gtx 1650 ? thought also amd or rx series

[proven linden]

yea nvidia

[silver venture]

Kk thankyou

[pale mural]

spec wise should be fine, if you're only crashing at domain9 specially joltville, reduce that field energy visibility to too minimum.
some people have hard time when maxed.
if still crashing, hard reset the client by deleting folder content of :
%USERPROFILE%\AppData\Local\Hotta
%USERPROFILE%\AppData\Roaming\tof_launcher
%USERPROFILE%\AppData\Roaming\tof_launcher_Steam\ if using steam
Also delete nvidia cache at %USERPROFILE%\AppData\Local\NVIDIA\DXCache\ folder.

Then at launcher -> top right menu -> system -> use directx 11.
Test the game, will need to select character at server selection and set every in game setting again.
If still crashing again, check the game files using launcher menu. Below launch button.
If still crashing again, will need further check. Go to folder %USERPROFILE%\AppData\Local\Hotta\Saved\Crashes.
If there's crash report there, dm it to mode here @radiant edge could be broken windows feature / unhealthy storage device / driver require reinstall.

[proven linden]

ok thx all seems to be working now after reinstalling. But i was crashing trying to enter the servers

[pale mural]

Almost forgot also do an app data cache up, not game files just the app data cache, from setting -> app/ manage app menu

[pale mural]

have to force close via task bar or simply thrown back to desktop ?

[proven linden]

thrown back to desktop

[pale mural]

that's serious, try the client hard reset 1st then test the game again.
make sure windows update already done and gpu driver also up to date.

[proven linden]

ok i think it may have been graphics drivers then i updated them ealier while i waited that would explain why the problem just started bc the driver came out today

[pale mural]

unless you never update, 1 version late should not caused such a crash

[proven linden]

right ok ill do client reset then. it seems to be working now but ill do it incase it happens again

[foggy dagger]

ehmmmmmm. and how I can see cost and %chance-drop of ALL pulls ??

[nova folio]

its bugged

I'll check Korean tof official post they usually add the cost

https://game.naver.com/lounge/TOF/board/detail/2859572 official KR post

[nova folio]

I used a translator

not sure why English tof doesn't post these things

KR post it everytime

[foggy dagger]

thanks you so much bruh!!

[nova folio]

the link I sent is official so its good to have

[stone mantle]

I can’t buy anything

[topaz atlas]

how do i retreive a forgotten email, i'm a returning player

[azure herald]

Good Evening Friends, I've been having a problem with TOF for some time now.

There's a Quest that I can't finish, I've tried everything

It's with this NPC from the artificial island

There's no way to talk to him,

Talk to Kolador

[pale mural]

try with change channel, if that still fail, do a file repair from launcher menu, below launch button.

[pale mural]

if you remember your old login method, might as well brute force with any email you have via forgot password menu.
or if you still store old screenshot with contain UID, can try to ask support [e-mail]

[pale mural]

it should open a pop up browser, albeit not that pc resource friendly.
if your login is using infinite pass ( standard launcher ), just log into infinite pass themself and try to purchase there https://pass.levelinfinite.com/shop/tof-gl?game=4

[topaz atlas]

Fortunately, I had a screenshot containing my UID, name, and server and emailed it to the support team, But they replied with :

Dear wanderer, Thank you for reaching out to us. This is Nina responding to your message. Upon review, your account has not yet entered the game. If you are unable to log in with your current account, please create a character using that account and use the corresponding character to contact us through the in-game Settings - Customer Service, so that we can further confirm whether it can be retrieved. Please go to [Settings] - [Basic] - [Customer Service] on the top right corner to provide us with feedback again. Hope this fixes your issue. Thank you for your patience and understanding. Have a good day. Best Regards, Tower of Fantasy Customer Service Team"

The screenshot I attached, that clearly shows the character existed

do they just delete accounts like that?

[pale mural]

No, they don't delete account. If they did that, only small number of people will have duplicate name trouble during the mega server merge.

[pale mural]

did you remember what was the last login method you used ? Standard launcher ? play via android using play store ? play via ios using macstore ?

[topaz atlas]

I used the standard launcher

[pale mural]

can try with spam forgot password option, hopefully the old email is one of the still active ones.

[topaz atlas]

Thanks mate

[azure herald]

I already tried, it doesn't allow the construction of the artificial island. And there is no way to finish the island exploration mission

I do not know what else to do

[pale mural]

hmm, if you have other sub quest, delete them 1st.
terminal -> mission -> side mission, abort some of them

[azure herald]

There is no secondary mission 😞

[pale mural]

go to vera, check side mission tab, if any, abort them, same with domain9 area.
if none are encoutnered..... either lvl up further or increase your cs abit.
if you already did the explroation mode 10 log of artificial island quest, then lvl up a bit / increase cs. Try again at 65, if that still bugged for unknown reason ( other don't have this problem ), ask support help [e-mail]

[echo shell]

Good afternoon guys,so I have a curiosity question hope someone can help,I by mistake play by mistake on the SEA server since launch but I’m in NA,I wasn’t aware of that until point out by a new friend who mentioned my ping must be bad and it’s at 160 for most part but I don’t notice bad anything during game time,so because I have a decent account by now I don’t want to start over but I discovered I had a NA register under Apple on my log in from while back and I wouldn’t mind starting on that acc but under one condition,if I can login with tha Apple account on my windows desktop for big screen pleasure,I know when I log in my ID is email but It never ask for password,is the password my Apple account password or there’s no way to use that account from a windows desktop?

I mean Apple because I started that account from my phone and I linked it to Apple log in

[pale mural]

when you are using the basic launcher to login with apple id ( using that apple icon below user password column ), you will be redirected into apple website to sign in.
so it will use the already established apple id to login into the game.
whatever progress made at that apple account, won't get restarted.

if you wish to use infinite pass ( the main login of standard launcher ) instead of apple login, login 1st using apple account, then use top right launcher menu -> account -> bind to infinite pass.
the logout from the apple login and login using infinite pass which created after the binding process.

don't use same email of the SEA server account.

[sonic flume]

anyone has had any luck recently getting r.screenpercentage to work? I was able to get it to work fine back during Global release, but nowadays I can't get it to work anymore :/

[gentle geyser]

Disable Anti Aliasing before using it.

[sonic flume]

Why so? Is TOF using DLAA?

(DLSS is already off)

[gentle geyser]

It uses TAA, and having it enable defaults the screenpercentage to 100.

[sonic flume]

TAA isn't mutually exclusive with screenpercentage, that's not how UE4 works. Unless Hotta went out of their way to change that, but it'd be bonkers

I'll test this afternoon when I'm back home, but I don't see it working 😅

ooh wait... if they use TAAU that'd explain it, I think. I'll test some stuff tonight

[gentle geyser]

Think they added that in to fix the depth of field issue people were having back then.

[sonic flume]

it's surprising because there's no official screenpercentage option in the game, so I'm not sure why they'd bother.
But if they updated the game to use TAAU instead of TAA it'd explain why screenpercentage doesn't work anymore. I'll test that when I'm back home.

[sonic flume]

I should be able to force the game to use TAA instead of TAAU

[gentle geyser]

They really should. Most games have that as an option.

[sonic flume]

yeah. And they also should support values above 100. Too many games add screenpercentage option but lock the maximum value to 100

[gentle geyser]

I mean we can still use dsr and custom resolutions as an alternative.

[sonic flume]

yeah, but it's inconvenient when doing things other than gaming

I really need to get a new monitor, that supports 4K resolution 😅

so I don't need to contend with that kind of tweaking

[echo shell]

Tks for the answer to my previous post,I do now have another question,looks like when the game came out I was all over the place and now it seems I have my main character in NA server but also on two other regions,is there a way to delete those?

[mental silo]

you can request in customer support and hopefully they dont delete the wrong one

[queen mesa]

hello, i'm trying to login and i keep getting "system db connect error"

[craggy mountain]

Same, can't log in.

[queen mesa]

oh, maybe the server is just down?

that's the exact error i'm getting!

[sterile junco]

same

[severe orchid]

People in game are fine but I can't log in either on the side

[solar niche]

Best case it's an emergency maintenance that wasn't even announced.
Worst case, it's a bug and we wait till devs react to this.

[queen mesa]

sounds good! ill try each hr for now then

[inner vine]

can't connect too 👍 error 503

[severe orchid]

Just got back in

[inner vine]

it work now for me

[severe orchid]

Now my mobile doesn't work so weird (and its back...)

[queen mesa]

hm, i logged into the site but can't login game

[sterile junco]

it work now

[queen mesa]

login error ID 5/2200 now instead of 5/1302

[bleak flint]

So I try to login to Creators panel and this errors pops up. Anybody else has the same or found a solution?
Tried in chrome and firefox, and in incognito mode with plugins disabled. Same errors :/

[queen mesa]

@bleak flint not sure, i can only login to the website and not the game currently

[bleak flint]

I the exact opposite. I am ingame just fine. But can't access Creator Hub

[bleak flint]

oh now I am getting a new one

[pale mural]

there's no delete character function in this game sadly.....

[pale mural]

think you also need to do artificial island explroation, at least reaching 840 points of exploration

[azure herald]

I managed to solve it, I had to do Banges side missions that I hadn't done

Thank you everyone ❤️🥰🥹

[ornate falcon]

cant switch to america 4 for some reason even though all the servers are up. i am on ps4 and do not want to start over on 8, what can i do?

[pale mural]

this discord is for pc, ps has their own discord and bug report. Both are handled by different publisher.
on note, if ps4 have clean up cache / shader cache option, use it.

[ornate falcon]

i see, ty

[lament ravine]

still getting stuck at 90% and disconnecting to main menu around 10-15 times/day for the past few months

game budget is what 2 bucks?

Level Dogsfinite

[rose venture]

hello! not sure if its a bug, but does anyone know why my map doesnt look like this? instead its more of a whitish color

[pale mural]

..... somehow your map is turned into old version coloring....
a simple logout login should fix it.... although recommend to use it for now. Some prefer old coloring for better exploration

[rose venture]

Ohhh! I see, thanks so much!

It’s a bit more helpful to see the teleport points

[azure herald]

Same thing that happens to me

[forest delta]

the game launcher is making me download the game files again even tho i have them

how can i make it read the files?

[pale mural]

what the device ? pc / mobile ?

[pale mural]

what the device ? pc / mobile ?

[forest delta]

Pc

[pale mural]

is this using steam or standard laucnher from tof website ?

[forest delta]

Tof launcher

[pale mural]

at tof launcher, top right menu -> system , is the installation path the same with your old files ?

[forest delta]

Yes

[azure herald]

PC

[pale mural]

go to %USERPROFILE%\AppData\Local\tofminiloader, there should be local.xml file there. Is the path also same as the launcher and has download parameter is 1 ?

[forest delta]

i don't think its right

how did it even change

shoud i change it to : D:\Games\Tower Of Fantasy\Launcher

[pale mural]

What's the gpu ? depend on the model, need to google on how to delete the shader cache. #technical-help message
Also doing a windows disk clean up directx also help with that 90% issue.
Unless your 90% issue is caused by internet connection issue. Like during loading, your ip is being changed by isp or something.

[pale mural]

I'll ping you to mod @radiant edge
It's an odd issue, but not sure if changing that path will have further consequence or not.
Did you ever copy paste the original file before hand ?

[forest delta]

nope first time i've seen this file

this issue happened before and i downloaded the game again

[pale mural]

no, i meant, the game files, did you ever copy paste that between drive ?

[forest delta]

im not sure but yeah i think so

i think i did when i formated before

this time this issue happened while i was downloading test server update

[pale mural]

Hmm, there's a history about copy paste file and righ now doing test server update.
I recommend you to have answer from the mod.... on how to correct this issue without further problem.
Since I never participate in test server, I'm not sure if it actually require different client or another set of game files separated from original.

[forest delta]

the files for test server were being downloaded on this same file

i know cause the file size increased

[pale mural]

the files are stacked into same game folder.... not sure if that a good idea to stack test server and original game.

[forest delta]

i had to download the test server again 3 time everytime i pause it or restart the pc

i'll dm the moderator about what to do now

[radiant edge]

To my knowledge there is a different client with a different set of files available through the standalone launcher. That said, I haven't personally experimented with the test-server, so this isn't something I'm well versed on. Reading up through the comments above now.

[runic crow]

how do i find which server my account was on since i havent logged in in ages

[radiant edge]

If you mean your characters- if you click on the server 'name' at the bottom of the login landing page (within the game client -- after the launcher, yet before loading in fully), there's a server / world selection tab titled "Available Characters".

This tab lists any worlds that you may have characters on.

If all regions list no characters, then odds are that you're not on the correct account.

If you meant more how you'd go about finding what your correct login credentials are- That's more something that you'd need the assistance of Customer Support for. Yet it's often faster to simply experiment with sign-in methods first, as support may take a few days to get back to you {along with any delays providing the needed details and proving account ownership}.

--- On that topic, the most common mistake is the use of a Google Account for sign-in, and forgetting whether or not the Google Account was used via external sign-in provider (the Google Button at the bottom), or as "gmail" (plain-old-email). Recommendation would be to try both.

[spice beacon]

can accounts be deleted or sold? i quit this GAME

[radiant edge]

Deleted, yes. Sold, no. {as per the game's user-agreement and the policies inplace on this Discord}

Far as deletion goes, there's an option to request this from within the Account Center of the launcher. Any special requests per data privacy can be made through Customer Support as well.

[thin needle]

Hello, so im out of town and relying on mobile data, tof seems not optimized on my network, i cant log in using mobile data.

Are there staff or devs here?

[radiant sigil]

I’m new to tof can be ps account be linked to mobile or pc

[gentle geyser]

PlayStation and Global; (PC, Mobile) are handled by different publishers and currently isn't possible.

[radiant edge]

iPhone specifically?

[radiant sigil]

Oh so PlayStation is by itself while pc/mobile can be cross platform ?

[gentle geyser]

Correct.

[radiant sigil]

Awwww ok

[radiant edge]

If yes, unfortunately a well known issue at this point. It can also be the carrier, yet -- in the case of an iPhone, it's almost certainly device related with how data is provisioned.

In most instances with iPhones, the same sim card transplanted to another device will infact function {even another Apple product such as an iPad}. e.g, that the iPhone can play through another device providing a hotspot on the very same sim-card. Best bet is to contact the carrier and ask if there's any difference with how iPhones are provisioned on their network in a situation like this, or -- to #game-support . There 'may' be things that support will recommend that you can try.

-- There's limited that we here can suggest due to the user-agreement. Specifically clauses such as {c} and {s} of Player Conduct. Support has more leeway in what they may advise a player to do. {you'd always want to keep them in the loop}

Short term -- far as an immediate / quick-fix. If you can find a carrier store, you can probably lease a hotspot. That'd be an immediate {probably guaranteed} solution while out of town, unless it's actually the carrier's network. You could request to 'test' connection while in the store.

[next dagger]

I have a Samsung Tab S9 with samsung magnetic keyboard case, i want to play with using that keyboard plus a bluetooth mouse, like i play on pc, can i do that somehow?

[gilded solstice]

Hey does anyone have a solution on how to fix this fog issues on android? I tried every setting and reinstalled the game and its still the same

[mental silo]

what device u use?

[gilded solstice]

Samsung s22 ultra

[mental silo]

does this only appear on oow mode or everything?

[mental silo]

unfortunately mobile does not support keyboard/mouse. only joystick controller is supported

[gilded solstice]

Oow plus every map that has the slightest amount of fog like all caves in vera and d9

Tao raid as well

[mental silo]

does this never happend before or it always like this?

[gilded solstice]

Its always been like this but i didnt play on mobile too much to care enough.

[mental silo]

i see. heres my guess,

1. it prob due to some file in game related to fog drawing that is corrupted (but since u said u alrdy uninstalled and installed, so it prob not the case)
2. it prob due to the coding related to fog does not support ur mobile device(maybe need to report)
3. it prob due to the gpu on ur device actually not support fog related.

solution:

1. try to check device software update and see if theres anything related to graphics update.
2. try to delete the game file instead of uninstall (bcoz uninstall may keep the old files, prob last case to tried)
3. reach out to community and ask if they have same problem with this device model.
4. i guess contact customer support and see if they can help with anything. (hopefully its a bug on their side)

.
sry this is all i can help i guess

[gilded solstice]

Thank you for your time! Will try and hopefully will get better. As for the problem being with my phone model, a friend has the same phone with no issues like this so it must be some setting or file that is messed up. I will let you know if i find it.

[pale mural]

turning off shader and lower post processing can help

[gilded solstice]

From the in game setting? I tried that and didnt help

[pale mural]

hmm.... you're using samsung device.
Is that device have multiple device display option ? If yes, try with UHD / HD / 1080 or whatever available. If such option can be used to certain application, apply it to TOF only. Test which one is working.
Before doing that, recommend to delete game cache, not the game files, just game cache.
Then test the game with each display option starting from low setting while maintaining 30 / 60 fps. See which one with no heavy fox. ( swamp and underwater area will remain in foggy situation due to how those areas programmed, just less ).

[pastel crypt]

Guys, can someone help me. I have a problem with logging in game. When im trying to choose server in start menu, the game dropped without errors or something else. Playing in Epic Games Launcher. What should i do?

[daring folio]

tof crashes on start up

help please

okay i fixed it

[radiant edge]

Fresh installation of the game? What exactly happens whenever you attempt to choose a server in the initial sign-in screen (within the game itself)?

For instance, do you get a loading bar / indicator, after which you're dropped to the Windows Desktop? Or-- is this being booted back to the server select?

I note that you were around in the Tower of Fantasy Discord back at the end of last-year, assuming you might have installed the game before now or on another distribution platform. (Standalone or Steam) Any issues with the other launcher variants / isolated to Epic?

[summer nova]

this game is a freaking rip off just to keep you spending on this game i had 200 red nucleus and lost it all trying to get fei-se that 50/50 is just a way to take your money

[real junco]

Make sure to buy the copy in the store for 120 flame gold though

[potent otter]

so whenever i load into my character the loading gets to 90% (steam version) and it just resets me to ''availeble characters'', this has happened 3 times in a row :/

[worldly flare]

im back on game but the lag started again

[worldly flare]

i can't play roblox the .exe of tower of fantasy file keeps yeeting of the games

[pale mural]

not sure if that network or shader cache problem, could be both or if you're using cloudflare dns, it is having maintenance currently.
for network :

• restart modem / router so isp can give you fresh ip
• use 8.8.8.8 as dns at network adapter setting ( google dns for now, later if cloudflare done with maintenance, can use 1.1.1.1 for cloudflare )
• open cmd with run as administrator and type ipconfig /flushdns

for shader cache :

• do : #technical-help message
• delete steam shader cache as well. ( turn off and on steam shader option at steam setting )
• a disk clean up for windows directx cache as well, the game 1st loading on any area will become longer and will return normal on next loading.

[pale mural]

if roblox have its anti cheat, most likely both games anti cheat is crashing with each other.
so both game cannot be played together.

on lag issue, if you're using cloudflare dns ( or your isp ), it is having maintenance, will have severe lag issue.
use google 8.8.8.8 as dns for now at network adapter setting.
restart modem / router.
open cmd with run as administrator and type ipconfig/ flushdns

[worldly flare]

@pale mural next

[pale mural]

awh sry, miss type. ipconfig /flushdns

[worldly flare]

@pale mural done

[pale mural]

well, try it, hopefully your isp is not having problem connecting to TOF server.

[worldly flare]

maybe still got wait till next day

[pale mural]

hopefully, at my side, i have to switch to using tethering mobile data to play the game due to cloudflare issue.

[worldly flare]

i have a low plan of 500mb of data

[rose venture]

not sure if it belongs here, but would anyone know how much data it would take per hour in tower of fantasy?

[pale mural]

@worldly flare @rose venture depend on in game activity, i was using 100 MB for 5 hours due to 10x raid

[rose venture]

oh wow! I’m hoping to do story quests and exploring chests

[oak flame]

i just got 41k sec of cooldown in the global chat, but i didn't say anything innapropriate, someone help

It was a bug, I just relogged it and it fixed it

[hasty tide]

guys why cant I log in in my acc from my Ipad?

like there is no option for accounts shared with a google account

in ios

[radiant edge]

That's correct that Google sign-in is missing from the iOS client {due to platform agreements}. Fortunately, you're able to have multiple sign-in methods associated with a Tower of Fantasy game-account concurrently. {meaning you can associate another method to get in from the Apple device}

Essentially you'll need to log into your game account as usual [on whatever device was used prior---], and then from either the "Account Center" (via the Launcher on PC / Windows), or under Settings -> Compliance {within the game}, associate (bind) another sign-in method of any that you see listed on iOS. {Could be using your Apple ID -- for example}

[slow pagoda]

Is there any working ps5 codes?

[pale mural]

you need to ask that at ps discord, this one is for pc.
both have different publisher and code which only work on their own platform.

[shrewd bluff]

That rank doesnt exist.

[hasty tide]

my game is crashing upon launch

i just downloaded it and everytime i open it it opens a black screen then just closes

[pale mural]

do you have anti virus outside basic windows defender?

[steel scroll]

I'm stuck on this screen, I entered the wrong email and I can't go back out now.

can someone help?

[shut epoch]

So I'm playing on pc with a controller. How do I "tap"/use the "track exploration point" icon/function without turning on the cursor mode everytime?

[pale mural]

what did you mean ? used wrong email and unable to verify the game because said email unable to receive verification link ?

[hasty tide]

@iron schooner https://www.intel.com/content/www/us/en/products/sku/196603/intel-core-i51035g1-processor-6m-cache-up-to-3-60-ghz/downloads.html

middle option

[iron schooner]

do i watch this one or the another one

iwatching the another one rn

[hasty tide]

this

the other one is unimportant since you said you can already run the game

oh nevermind, you can watch both if you feel like it, I thought you meant the gameplay video

ignore the gameplay video

[iron schooner]

its ok thank you so much

i will watch both now

WHAT

THE INTEL 6I OR WHATEVER

THING

WAS POSTED ON MY BIRTHDAY

LAST YEAR

29/12

do i download the

intel 6th-10th whatever?

[pale mural]

expanding virtual memory will require more storage space, so make sure your C drive is large enough for extra files.
windows search bar -> type system environment
advance tab -> performance -> setting
advance tab -> virtual memory -> change
remove automatic check box, and click at custom size.
to entry value for initial and maximum, see the amount of recommended at bottom of the menu, multiply that by 2, and then input said number as initial.
ater that increase initial number by 50% and input it as maximum.
hit ok and restart your pc.

one day when you decide to revert the change ( either no longer playing or bought extra RAM card and no longer need virtual memory expansion ), simply return to this menu and check mark automatic option.

[iron schooner]

OHHHHHH THATS SO COO,L

THANK YOU

i think the game is working but if it doesnt im surely doing that

the vids sigewinne helped too

thank you guys

[pale mural]

do that when the game starting to keep crashing, since your RAM only 8GB...

[iron schooner]

okay!!!

thank you so much

[upper ice]

You can check the minimum system requirements for the game on the official website

[shut epoch]

Umm... Anyone?

[pale mural]

sorry, i don't know about using controller....

[steel scroll]

yes that's exactly what happened

[pale mural]

any reason you didn't try with other email for registration ?

[steel scroll]

No, I already had an account. I entered my email wrong

[pale mural]

so yuu entered your old account email and then failed the verification process ? did you check spambox ?
because if no verification link being send, afraid you need to ask support : [e-mail]
email them directly about your email and say, you didn't get any verification link.

[steel scroll]

You misunderstood the issue, I entered my e-mail address incorrectly, for example, if my e-mail address was [e-mail], I entered it with a wrong spelling such as [e-mail] and now it was sent to an e-mail that does not have a verification code. I also contacted the e-mail you mentioned about this, but they could not help.

[pale mural]

unless i'm miss understand further.
the wrong email is during verification process only, right ?
while the account is using correct email, not the wrong email ?

[steel scroll]

Yes the account is using the correct one, I just typed it wrong in the launcher.

[pale mural]

what happened when you use the correct one ? is launcher refuse to verify your account ?

you can try to restart the client by deleting folder content of these folders :
%USERPROFILE%\AppData\Roaming\tof_launcher
%USERPROFILE%\AppData\Roaming\tof_launcher_Steam\ <---if using steam

[steel scroll]

Before using it, I made a typo and got stuck on this screen.

[steel scroll]

oke ı try

[pale mural]

if still stuck add another folder :
%USERPROFILE%\AppData\Local\Hotta\

So empty those 3 folders. See if finally the launcher willing to redo verification process.

[steel scroll]

it worked thanks

[pale mural]

whew, hopefully you can continue

[steel scroll]

I logged in to my account and I'm in the game now. Thank you again for your interest and help.

[pale mural]

[thorn geode]

Hey, a friend is struggling to get his curser back, he plays on pc and uses mouse and keyboard, have you got any ideas on how to troubleshoot this issue

[pale mural]

Is this about pressing alt won't show the cursor or the cursor is there but windows default cursor ?

[thorn geode]

The alt curser

[gilded cape]

how can i play my google account on IOS? ive tried all the linked options but it just sends me to character creation so when i even bother to try that, is says cannot connect to server

i just switched to IOS a few months ago and wanted to play mobile while im away from home

[pale mural]

empty these folders :
%USERPROFILE%\AppData\Local\Hotta
%USERPROFILE%\AppData\Roaming\tof_launcher
%USERPROFILE%\AppData\Roaming\tof_launcher_Steam\ <---if using steam

And then test the game again. It should resolve the problem, make sure os and gpu driver is up to date.
Will need to find character at server selection and do all in game setting again.

[pale mural]

hmm, not sure if google can link directly to IOS.
at your android, login with playstore into the game, once in game, open setting -> compliance , should have link with ios device.
if unable to do so, do via pc, install the launcher from official TOF website, no need to download the game files.
just login into the launcher using google /playstore login -> open top right menu of the launcher -> account , there should be an option to link with ios device.

[thorn geode]

Thx I will pass it on

[pale aspen]

is there a way for me to switch from steam launcher to the original launcher without having to delete one from steam and download it from the official website?

[radiant edge]

Unfortunately the Steam variant of the game has some differences from the standalone. It's not recommended to attempt recycling assets between the two of them, or to find a way to link the installations under a common path for space saving reasons.

The two can be installed concurrently of course, you're not required to remove the Steam version unless you need to.

Probably worth pointing out as well that the Standalone launcher does not have the ability to use a Steam sign-in method. Make sure that you bind another sign-in method before removal of the Steam launcher / game.

[pale aspen]

ah okay thank you

[gilded cape]

I did try this, I linked iOS and infinite but it makes me try to start a new profile when I clcik them

[pale mural]

wait, you log into pc launcher using infinite account? not your playstore account ? playstore or google is usi g that google icon at launcher

[gilded cape]

No I log into my pc with my google account

[gilded cape]

This is my first time trying to use mobile but I have iOS

[lament ravine]

still crashing to server selection after a 90% loading stuck

still no fix for this bullshit?

[gloomy path]

Hi

Umm I wanted to know if 4gb ram with sd835 is sufficient to play on Android

[plucky mist]

can someone help me, my game kept crashing everytime im trying to load into the game

[severe orchid]

I can't upload character presets on my new PC, but I can on my old PC and my phone. Does anyone know how to fix it?

[polar thunder]

Does the game work on iPhone XR again?

[polar thunder]

Same- what device are you on?

[pale mural]

3 GB RAM, no, you will crash at latest map.
on PC latest map can use 5GB RAM, even if lessened for device, doubt it can be minimized below 3 GB.

[pale mural]

what is your device ?

[pale mural]

if your android have developer option to add / expand virtual memory, it might.
Else, it won't, latest map will continously crashes you.

[pale mural]

That's odd, if you bind via official launcher , it should allow you to bind from google playstore into ios and then at your ios, use same account and continue your progress, not restarting ( unless you didn't select server correctly which you should, since server selection will allow you to find your old character )

If somehow the binding produce empty account, email support for help : [e-mail]

[gilded cape]

I didn’t realize that I needed to change my server to lunalite in order to find my account. I got it to work finally 🥰

[pliant valve]

I just installed the game, it puts me «the update failed due to insufficient storage space». I use 146 GB on 256 GB, how?? ( I’m on ios )

[wicked imp]

Hello i used to play the game and im pretty sure i had an account made because the game has my email yet when i tried to log back its a fresh account so if anyone can help that would be nice thank you

okay nvmd i just saw that theres different servers lol i was able to log into my old acc thank you

[green portal]

Hello guys.
how can i view the live player count (per server) in each region in tower of fantasy?

[pale mural]

.... : / you git hit by annoying bug, restart the device and try again.
and no, 100 gb is more then enough for this game.
have to keep restarting andretrying to overcome this bug, at worst removing existing installation and reinstall again from ios store.

[pale mural]

No, there's no option or tool for that.

[olive smelt]

This honestly seems like a dumb question, but is the game actually 50gb? I initially thought it needed 50gb to unzip the game but its still taking up a lot of space

[pale mural]

is that pc or device condition ?
for pc, the actual game will use 55 GBish, some of the logs file can bloat pc user and require manual clean up

[olive smelt]

Its pc, though could you tell me which files I can delete?

[coarse laurel]

Guys pls help me i got shiro and tsubasa at the same time now I am confused which should be my main dps
My team - king tsubasa shiro
Pls give me some tips too pls

[pale mural]

check :

• \Tower Of Fantasy\Launcher\log those log files if allowed to keep stacking from day1, use lots of space.
• \Tower Of Fantasy\Hotta\Content\Paks if you see 1 pak or sig files, delete them and then do file check via game launcher. Could be broken download package.
  The rest usually happened during patch. Since the download process is not simply overwrite stuff, the game size will bloat during patch and revert to normal after patch completed.

[olive smelt]

alright tysm :)

[sterile junco]

anyone know which emulator best for TOF?

[radiant edge]

Just to clarify on this, Tower of Fantasy's assets have switched back and forth over time between having a single pak or a set of two. A verify / repair on its own (without deletion) is sufficient with the exception of those instances where excess were held on to and don't exist at present (after some game-update).

Right now both paks {the pair} exist in all renditions of the game. The launcher will validate all files that currently exist, yet won't necessarily fix installations where files are there which shouldn't be [e.g, excess won't necessarily be removed by the launcher when things go awry]. We'll try to keep the pins updated when we see these situations crop up.

[radiant edge]

The Tower of Fantasy user-agreement actually prohibits emulation, see clause {c} of the section on Player-Conduct. As such we can't give recommendations unfortunately.

Is there a reason that you're seeking emulation rather than using the native Windows Client? If you're having some type of crash, or issues with the client - perhaps we can help.

[rich arrow]

My phone's resolution is 2400x1080 but the game displays in 1440x648. I have all settings at max. Why is my game so low and is there anything I can do about it?

[cunning marsh]

Shit game optimisation
My game somtimes isnt Rendering the map even tho my phone can handle it easily

[rich arrow]

My phone even handles this game well, but I often access a very busy server and the "graphics quality" is not satisfactory.

[timber swift]

My game can randomly crash from clicking simulacrum people, switching tabs in my things, opening to many things at once, middle of doing to much even if I barely get onto the game, is there anything to help reduce that problem bc genshin and HSR I have no problems with my phone playing the game with the speed ect

[cunning marsh]

😂

Imagine

[radiant edge]

Most of your discussion (looking at past messages) seems to be for mobile, yet just double checking incase this is on a PC {given what you're describing tends to happen on Intel IGP's}: Which platform are you experiencing crashes on?

[timber swift]

I’m on mobile

[radiant edge]

Gotcha, unfortunately there's not much that I can offer for advice then (far as troubleshooting goes) other than recommending that you #game-support and report the crashes with hopes of future game-updates. Assume you've already made sure no system updates are available that you can pull from the carrier OTA.

-- Which phone model is this specifically?

I do note that it's an iPhone with 64GB of storage, yet don't know which rendition.

[timber swift]

It’s a SE phone was new maybe in 2021 so not to old of a model, that’s about as much I know for it. Even when I first played the game it crashed like this, and I even lowered the res and such to be lower and still crashed which is all they told me back then when game was not that old in their first year (last year or so)

[radiant edge]

Lowering resolution and texture quality reduces memory usage- there's some rationale behind why that may help. Doesn't sound like it does sadly.

Whenever you were talking of doing many things at once and switching around tabs, that was with respect to the phone in general right (apps external to Tower of Fantasy)? Is there any correlation with frequency of crashes to the amount of background software loaded? e.g, even if you aren't actively switching application windows.

[timber swift]

No I had nothing else on my phone I meant it as I’ll click simulacrum tab and switch people and it’ll crash, I’ll confirm the quests ect for rewards it’ll crash, or if I linger to long on something it’ll crash sometimes too, even middle of things like flying I’ve crashed. Even if I barely started the game so my phone isn’t “hot” from usage but it’s still crashing when I do this game

[radiant edge]

Assuming you're not just running out of memory, the only thing that I can really think of suggesting beyond playing with the ingame settings (which you've already tried), is changing the OS power management levels. aka, seeing if the phone still crashes when in a power / battery saving mode.

[timber swift]

I got the game itself with that function, I haven’t done my own phones battery saving mode, while I’m playing the game I don’t see it’s gb growing so how can it add more to itself?

[radiant edge]

By power-management, what I'm proposing is to use a lower power profile and hopefully prevent the device from clocking itself up to the chip's maximum frequency. Shouldn't have any effect on the memory usage, would be more a question of if the device isn't completely stable.

If it ran stable with a restricted power profile, that might imply a device defect.

Probably won't change anything, yet I've seen that work on a few phones.

[timber swift]

Big words of stuff I don’t fully get but ok lol, try it to see if it is just not able to keep running with its speed as the battery is moving with it, but if it can’t could be phones own problem that causing crash more or less yes?

[radiant edge]

In jist, battery saving slows down the device -- to put that another way. If the game works stable with the device slowed down, it might imply a problem with the phone itself.

Which isn't saying that's the case, it probably isn't. Yet outside of games (such as Tower of Fantasy), there's likely not much that really pushes the phone to its limits.

[timber swift]

Yeah bc genshin impact and HSR both have no issues nor did any other game with graphics on high fail to keep up with me, so it’s just the odd programming of tof maybe if not the phone itself shorting out from the way tof is programmed

I’ll test it before sleep right quick if Battery mode for phone as well as it’s own In game can keep up with flipping thru things that normally crash it

[radiant edge]

Hopefully that helps. If not, sadly there's not that much that can be done on mobile devices- more at the mercy of driver support upstream {OS Updates}, and from the developers.

[pale mural]

can you tell us about your mobile model ?

[timber swift]

Yeah just checking the simulacrum units it’s crashed 3 times even doubled checked that all settings at lowest and still crashed

[timber swift]

Like what exactly?

[pale mural]

well, model, like ios iphoneRX or android mi-note7.
common issue on mobile is tied to device model RAM ( not storage )

[timber swift]

iPhone SE it says software version 15.61 ect

[pale mural]

... : /
Well, your iphone spec only have 3 GB RAM.... this game use more then that.
Either bad coding / optimization or simply how the game designed.
On pc, playing at latest map can spike RAM usage to 4,8 GB, probably more when later patch hit.
Even if that number reduced on device, doubt it can go lower then 3 GB.
In short..... you need better device or get laptop.

[timber swift]

Well that won’t happen til I get disability lol sadly that might be another half year or longer /: I don’t get RAM stuff that much but ok 👌 I want laptop but no $

[pale mural]

Not sure if your device can upgrade its OS to version 16.
If possible, version 16 allow access to developer mode.
If said developer mode allow increase of virtual memory at the cost of more disk space usage, probably can keep playing, the crashing might still happen, but not so often.

[timber swift]

Well I’m almost out of space for data as it is trying to just have tof n HSR at same time, my data for system data takes almost same amount as HSR of 15gb :/ and idk how to make it go down I’ve removed almost all things on here and got 5gb space left /:

My photos is almost nothing of space btw so not that or anything hits gb besides my two games

[radiant edge]

With 64GB of total internal storage, that'll be hard. If you have any personal files remaining on there, you might be able to shift them over to Cloud Storage off-device.

However, unless you have access to increased virtual-memory, more storage space won't help sadly.

[timber swift]

Nope got nothing to move and yeah it’s why this phone is hurtful trying to play these games now and I hate it, my iPad only bad 32 and half was system data and couldn’t do HSR right it was mostly white out in graphics, and ran slow. My other phone doesn’t support any of these games so i can’t do it either, and it’s an older model too.

[radiant edge]

What Gespenst is referring to with virtual memory is essentially 'swap'. Using the slower internal storage of the phone, as a place to move out (relocate) inactive portions of memory (RAM). But, you need the OS feature to customize this for it to be of value anyway.

[timber swift]

I can upgrade my software to 16.7 but idk if it’ll lower system data or anything helpful if not just take more space I can’t spend

[radiant edge]

To upgrade, you'd likely need to free up additional space. I'm not sure the impacts this would have afterwards or if you'd be able to fit all the games you're playing.

[timber swift]

It’s just two games lol that’s how sad it is ik

[radiant edge]

Yep, 64GB is sadly quite tight by today's standards.

[timber swift]

I can manage crashes if I can do update for game and still play for now was just trying to see if any help is known thank you both for trying to assist

[pale mural]

at your device display setting, is there option to apply display setting into app or customize each app resolution setting ? like turning it into UHD / HD / 1080 ?

[cunning marsh]

Its just the goofy ah optimisatiin for phones that sucks ah

[rich arrow]

Unfortunately, I don't have this option, but I know that some models have it (game turbo - change resolution from 1080p to 1440p)

[last hinge]

anyone getting stuck at 2gb? it's been like this for almost an hour

[hasty tide]

I am stuck on steam for 2 hours

Has anyone with the same problem asked the customer support?

[flint flame]

Update is done on my end, but I keep looping from the loading screen getting to 90%, back to the main menu

[hasty tide]

I downloaded it, then updated and now it is installing. I tried to reboot the pc, to restart steam (thrice), to change region of downloading and still nothing

Only tears in my eyes and fear in my heart

[jaunty nymph]

Has anyone encountered an issue regarding the game loader "TOFmini load" ?

I tried to re-dl the launcher but its show me an empty folder where i wanted to install the whole game.

[little latch]

Hello! Is someone having the same problem on PlayStation or PC?
I'm trying to go to Innars but I have an infinite loader at 90%
And after a long time it ask me to reload on the server but now I'm stuck again b'cause it tries to reload Innars

[magic whale]

i'm not sure if this is the right place to ask but idk who to contact about this, i was planning to stream the 3.3 today but i only have PS drops available, are the pc drops only reserved to some streamers or is this a bug? it's the second time that happens so i'm a lil confused (i am a pc ver player so...)

[short acorn]

sorry i have a probleme with the new update, the download bloc at 2 GB and refuse to continue, someone have the same probleme ?

[tawdry hemlock]

i have a log in problem.
selected server like ever, but the game stuck at 90% loadscreen

[little latch]

I have the same problem
I tried redownloading the game etc.
Even tested the ps4 version but nothing still stuck :/

[tawdry hemlock]

boh, i would to play a lot, cause my off day

now cant..

[sly spire]

just random, but have you tried restarting your PC?

[tawdry hemlock]

is a ps5, and yes, i tryed

[sly spire]

oh, playstation version. not sure what to suggest sadly other than trying to uninstall/restart/reinstall the game, that or checking if there's a "verify file system" option (dunno how playstations work 😔 )

[short acorn]

someone can help me please

[tawdry hemlock]

with?

[short acorn]

my download block at 2gb

[sly spire]

tried the pause/cancel to see if it works?

[short acorn]

i have already try

and it doesn't work

[magic whale]

are you on camble or wifi? cause if you're using wifi are you using your network for something else too?/someone else in the house

[short acorn]

i'm on wifi because my wifi is better

and i'm alone on the wifi

[sly spire]

just to check - no other issues downloading other files from other websites?

[short acorn]

no other downloading
only tof

[sly spire]

i see. if you're in PC, the only suggestion i could think of for now is to try to cancel the download, close the client, restart your PC (to flush out any network-related bugs), then try to reboot the client and restart the download.

if that doesn't work, then there's probably another issue

[magic whale]

you could try to restart the router as well

[short acorn]

it doesn't work
i already try

[sly spire]

can you try changing your DNS address? or are you familiar with how to do it?

[short acorn]

i can try, wich dns i choose ?

[sly spire]

just try the usual google (8.8.8.8/8.8.4.4) or cloudflare (1.1.1.1/1.0.0.1) for now. could be some esoteric ISP-related issue

[short acorn]

it's doesn't work

[magic whale]

weirdest question.... how's the weather? could be a landline problem and you can't do anything but wait

[short acorn]

it's sunny, i can go in the internet and i try to download something (a video) and it's work

only the download of tof stuck at 2gb

[magic whale]

hmm then how about you try to uninstall it all together , it once happened to me in another game that there was an error during download and the game could not bypass it and to make it work i had to restart froma clean slate

[short acorn]

yes i think i try this

[magic whale]

btw asking again idk if there's other streamers here but ever since the ps5 drops became a thing i can exclusively enable ps drops, is it cause only specific creators can stream with the pc ones?

[gray heart]

I love farming 500,000 ingredients, wasting time cooking, waiting for event mobs to spawn and spending all my pumpkins so I don't have the only useful resource in the event... no kidding, the person who creates the events at tower a mentally ill person, you have to think about getting him treatment

What are these shitty events again...what's the next step!

“To collect the resources for the event, you will need to recover a chest lost in the middle of Vera, but it will only appear on Fridays from 2:27 p.m. to 3:41 p.m. and only during leap years in 2034”

No, just play 5-minute mini games and don't do more! You have the worst events in all of gaming! You haven't understood the "EVENT" principle! An event isn't some weird gameplay where you have to spend 50 years on it to not even benefit from the rewards! If you're interested in doing events and giving rewards to players, just don't do it! And everyone will be happy!

[pearl zenith]

[halcyon kayak]

same her on ps5.. ported to innars, then stucked at 90%.... hope they fix it soon. 😦

[pale mural]

@last hinge @short acorn open task manager, if the launcher have disk usage 100%, leave it alone and keep waiting.

[pale mural]

@little latch @tawdry hemlock if 90% returned to server selection or have to end task :

• network problem :

• restart modem
• use cloudflare / google as dns at network adapter setting 1.1.1.1 / 8.8.8.8
• open cmd with run as administrator and type 'ipconfig /flushdns'

• cache problem :

• delete your gpu cache, nvidia and amd have different way to delete their shader cache.
• if using steam also delete steam cache.
• also delete windows directx cache at disk clean up. And make sure os + gpud driver up to date and select correct directx version at launcher top right menu -> system.
  if gpu support raytracing / dlss use dx12, else dx11.

error regarding ps version need to be asked at their own discord, this one is for pc

@hasty tide is that steam keep repeating re-installing / re-updating ? might have broken appmanifest file under steamapps folder.
not sure what the appmanifest file for TOF is, if you spot an empty file, that's most likely to be the culprit.
do you have another antivirus outside windows defender ?

[hasty tide]

Thanks for the response. Luckily, it installed about an hour ago, so I guess the problem was somehow solved

[cobalt needle]

I have problem that when I try log in it will be 90% then it returns me in home screen any solution?

[indigo galleon]

restart wifi / repair the game / last step uninstall

[cobalt needle]

I have playstation 5 version

[cobalt needle]

I did restart my wifi and i uninstalled the game still no different

[rough lily]

Does anyone know how to del with the update just randomly stopping over and over again?

[polar thunder]

help im trying to download the game but every time it keeps freezing it at some stupid point and i cant just delete the game file or do anything to reset it- currently im trying to search for whatever is keeping the file from deleting and trying to reset everything

ok it seems to be working now that i deleted the launcher too

i hope i dont jinx it

[polar thunder]

ohh yea im trying to solve this myself- currently trying to delete and reinstall

so ye maybe try that yourself? it seems to be working so far.. but ye lets wait for an admin response just in case bc im just some rando on the internet

[polar thunder]

found a fix!

so i had to play around a bit with the launcher but i found its an issue with the launcher not calculating the reasource sizes correctly, if you dont pause, close or turn your pc off it is able to download all the files. theres probably a better way to get around this but thats how i got around it

and you if you do pause it it says there is not enough storage despite the fact that there usually is plenty

and wont let you dowload the rest and i had to reset the whole thing from the beginning at least 6 times

took me hours to figure this out

[void horizon]

so you need to restart the pc and try again without pause it, or just closing the launcher works? (I have the same issue)

[polar thunder]

restart the pc and delete all the associated files- theyll be under c: - programme files - tower of fantasy, it might say its in use so make sure its closed before you delete it and dont open the launcher before you delete it

and once you start it do not close the launcher, do not hit pause and do not cancel the download or it will start again and you will have to delete all the files again

i only just managed to get into the game abt 30 mins ago

[void horizon]

so deleting the whole game and install it again?

[void horizon]

yeah, been all day wondering why was not working, but will try that, thanks!

[polar thunder]

no problem! and yep delete everything and start again, this is super time consuming so find a time where you have at least 2 hours+ to spare, let me or a mod know if it doesnt work :)

[void horizon]

I'll probably do it tomorrow since today is already pretty late to start the download, but will let you know if it work or not!

[silk ibex]

Can someone tell me why my launcher doesent have the dx12 option

Im on a rtx 3080 so it shouldn’t be a hardware problem

[pale mural]

This discord is for pc version. PS have their own discord.
You might want to clear PS device cache.
Clear the device cache :
https://www.youtube.com/watch?v=YjfICuty5H0 for ps5
https://www.youtube.com/watch?v=r84NvwD76PE for ps4

But for further issue have to file a bug report at PS discord.

[pale mural]

launcher top right menu -> system.
there should be dx12 choice.

[silk ibex]

Theres not

I uninstalled the epic version ima download steam in see if it changes

[pale mural]

you need to bind you account to steam 1st before installing steam version.
else you will ended up with 2 accounts.

[silk ibex]

Haven’t played the game yet I was just abt to

[pale mural]

but that's odd, even the standard launcher have dx12 choice

[pale mural]

unless epic directx choice is based on the epic client rather the game launcher

[silk ibex]

When going into the settings it said direct x11 but I couldn’t actually change it maybe the launcher thought my pc isn’t capable

[pale mural]

No, but i'm on standard launcher, not epic.
At standard launcher even using gtx 1650, i can choose between dx11 and 12.
I thought probably epic version directx choice is somehow tied to epic client itself rather tof launcher.

[silk ibex]

Makes sense epic games just sucks as usual

[late lotus]

Hi im trying to buy tanium from midasbuy with my CC from USA region but the CC option is not there anymore.. is it gone for others too?

[pale mural]

https://pass.levelinfinite.com/shop/tof-gl?shop=5
you can try via infinite pass website.

[late lotus]

Still only see razer gold and paypal as the only options

[pale mural]

welp, after a bit of browsing at that website, NA region is represented by Canada only.
afraid you need to ask support for help [e-mail].
not sure if this is result geopolitic stuff....

[late lotus]

Oh boy. Thanks for the help I’ll contact support then

[pale lotus]

hello

[hushed crypt]

Hello, the update stops there and does not progress, I'm still waiting and nothing happens, what can I do?

[pale mural]

This bug is quite common on standard launcher since 3.0
You have few choices :

• wait until it resolve itself, can range between 5-15 mins.
• stop and resume although you will lose around 1 GB progress, repeating this will eventually progress through that 2 GB border. ( around 2-3 times )
• bind your account to steam and reinstall via steam , since steam updater do not have this issue.

Previously i did the 2nd ( stop and retry, got it at 2nd retry ) , current patch, i did the 1st ( waiting )

[hushed crypt]

I see... I just uninstalled everything and installed it again... while re-downloading the game it got stuck at 5% but started moving again after 20 min...

[hollow prairie]

Hello, I want to try to have my twitch drop, but idk why this time, the website can't found my name ? can you help me please éè

[radiant edge]

Stuck at 90% indeed could be network related. However, clause {s} of Player-Conduct of the game's user-agreement prohibits the use of a VPN for any purpose. {or other proxy software, such as a socksifier -- under {c} }

Despite that this is helpful for troubleshooting purposes, it's not something that we can directly recommend -- unless it's suggested by Customer Support. We'd generally advise that people go through support and keep the Tower of Fantasy support crew in the loop. Cellular tethering might be an option, or in the case of laptops, physically trying another network -- to narrow things down. If another Internet connection works, then getting the ISP involved may also lead to a solution.

Third-party DNS services (Cloudflare, Google, etc) are just fine of course.

[radiant edge]

Seems that the Epic Launcher is involved here. Admittedly I've not tested the EGS rendition recently, yet I've seen some systems where folks were locked into DX11. {even under Steam and Standalone} --- so this is more if you're still having trouble after trying another variant of the game.

Any chance that your system has an IGP {Integrated Graphics} in addition to that 3080? If it does, disabling the IGP will probably get things working. If not: Most of the time, a full wipe of drivers (such as with the third-party tool "DDU" -- Display Driver Uninstaller) -- and reinstalling them clean does the trick.
Despite that the launcher's version selection indicates "11" as being used, have you verified which API the game is using? Assuming that there's no Raytracing options under Settings -> Display.

[radiant edge]

In situations like this where you believe that the web systems aren't functioning properly (where your character doesn't show for a region / server), the first thing to try would be alternate web-browsers, or a "safe-mode" start of your browser and disabling all plugins {if you've not already done so}.

-- If the site still does not behave as expected, then you'll likely need to #game-support and open a support ticket to have what's going on here investigated.

[bleak viper]

Okay, I want to ask, for the steam player. Is it normal that for example you install the game on d disk, yet when you download the update, the donwloaded file goes to c disk, despite never install anything related to steam on it? For the record, the steam also installed on a other disk (e disk) and not on c disk.

[radiant edge]

It's normal for some content to be on the OS partition {e.g, everything in the user-folder}, yet the bulk of data should be on "D" in this case. Steam manages the acquisition of game-updates entirely, not the Tower of Fantasy launcher. The launcher and game processes do write config files and cache externally to Steam.

For context, there should be less than a gig of data (even after many months of log writes) on C.

[bleak viper]

I see, but in here, it takes literal 50+GB on the disk c as if it was the entire file, while on the disk d it lost almost as the same size, as if the game deleting itself, yet the steam still recognize the original installation location and stil show the exact amount of 50+GB files

[radiant edge]

What's the exact installation path on C? Since you've stated that C has no configuration in your Steam install.

I assume this means that both the Steam installation folder and library folder are on D.

Could you also check what the Steam platform reports from within the client? (For instance, on my system it's on "E")

Or, perhaps I misunderstood here. Are you unaware where the files are on "C", yet noticed a drop in space equal to the space that Steam is reporting?

[digital mantle]

i have proplem when update the game to v3.3 and it stoped at 2 gb ;-; i need help pls

[bleak viper]

Wait, never mind. I find out about it

[radiant edge]

Ah, I was about to ask if you could show me the list of your libraries as configured in Steam.

{even if you never recall adding one on C, if it indeed exists -- e.g.}

[bleak viper]

Apparently, it is temporary use my disk C as a place to put the downloaded files, then after it done, it return back the files into the original location

[radiant edge]

It should be possible for Steam to download temporary files during game installation to other partitions. Is there anything special about the location on D?

[bleak viper]

seriously, why it don't use the same disk as the steam library, rather than use another disk to putting the files first

[bleak viper]

Originally, disk D was where my laptop system installed, before I bought SSD and put the system on there now

[radiant edge]

If you go to Steam (the Steam client), Steam Menu -> Settings -> Storage. Then click on the "dropdown menu" uptop. Do you have multiple libraries / drives in this list?

If there is multiple, the next question is which of them have a "star" next to it (indicating the default)-

[bleak viper]

Ah, yes, that's why there is a library on disk C. Strange, I never create library on there (only on disk E and D), but now I remove it so it shouldn't be a problem, thanks for the help

[radiant edge]

Yep, removal of that library should take care of it.

Far as where downloaded contents go, according to Steam's documentation -- the default Library.

(whichever was starred on that display)

[bleak viper]

and now, the star return to disk D

[radiant edge]

Fantastic, that should eliminate your space concerns then.

[bleak viper]

Thank yo very much for your help and time 👍

[radiant edge]

Which launcher are you using specifically?

Or rather, which rendition of the game / which platform?

[snow oxide]

hello i wanted to ask why my cursor is invisible and if i press alt nothing happens

[void horizon]

Hey! I did it today and worked perfectly fine, thank you a lot for the help!

[hidden pike]

This happens when I try to open the launcher, idk what to do

[wooden quiver]

anyone know where server you created your character i cant find my server

[pale mural]

delete the whole launcher folder and reinstall launcher from TOF main website.
Just the launcher, not the whole game.
if the game asked if you have game file, just point to existing one.

[pale mural]

jsut press server name after closing news/annoucnement window. it will show a server selection and you character server

[hidden pike]

I missed out on a free Ling red nuc for something that easy to fix?
Thank you btw that fixed it

[wooden quiver]

i forgot what server i last played newly installed client game

so thats why my default server is gone

[tight crane]

Hello when entering server 8
It charges me up to 25% and does not let the server enter
I already tried reinstalling the game
game on ps4
but my friends can enter server 8 normally
Could it be a bug in my account?

any solution please
I've been like this for days

server america server 8

[pale mural]

this discord is for PC, PS has their own discord.
both have different publisher and their own list of bugs.
also current PS has a bug which won't allow player to login if their last place is at innar before maintenance.

[tight crane]

link discord ps?

[pale mural]

have to DM you, not allowed to post here

[stuck dagger]

can someboody me help please

[pale mural]

what's the device ? pc / mobile ?

[stuck dagger]

pc

[pale mural]

what is the pc spec ? processor, gpu, RAM size ?

[stuck dagger]

Device name DESKTOP-04FAE89
Processor Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz 2.11 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Device ID 771D878C-9FE8-4707-A5E7-176DFD1B25F5
Product ID 00330-51131-08122-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

[stuck dagger]

is this it

[pale mural]

still need gpu name / model. You can find it at device manager. Windows search bar -> type device manager, open it and drop down display adapters

[stuck dagger]

@pale mural

is this one

[pale mural]

Uhh, onboard gpu ? welp, that explain the horrendous polygon quality from that screenshot

[pale mural]

onboard GPU don't have enough power to render high amount of polygon into smooth 3d object.
even if you set them to low, highly doubt the result still good enough as 3d object.

your processor and RAM already good enough, just need to buy a real gpu rather onboard.
maybe this pc was meant as an office work rather for gaming since gpu is expensive.

[stuck dagger]

It's actually a laptop but thank you for the help

[mental silo]

actually try to find ur device model and see if it have graphic driver. then find the brand name and it should have graphic driver installer

i dont believe i7 core doesnt have graphic driver

[pale mural]

his device manager doesn't detect uninstalled driver. No way a gpu not detected.

[stuck dagger]

Dell Inc. latitude 7490

[stuck dagger]

I got it fixed apparently there was an optional system update some of my drivers and I didn't install it I think now it's working just fine so I think that was the problem

[mental silo]

👍

[radiant edge]

Looks like you already got a driver update via WUA. Yet just for future reference, you can also download these drivers straight from Intel for as long as your processor is under active-support.

The drivers offered from Intel direct tend to be newer {updated more frequently} than Windows Update: https://www.intel.com/content/www/us/en/products/sku/124968/intel-core-i78650u-processor-8m-cache-up-to-4-20-ghz/downloads.html

You'll likely have less issues with Tower of Fantasy under DirectX 11 as well, so it's worth checking that this is the selection made from the Launcher.

[stuck dagger]

ok will do and thanks

[nocturne vigil]

Hi ! im new in Tof, and i have a little problem

I'd like to make my keys but there are some keys I can't change.

[tall gulch]

my game didnt close all the way in steam anyone know what i should look for to close it

[ruby relic]

Anyway I can download the game manually? The launcher keeps resetting my download back.

Manual as in download the game's files through zip files and then extract them into the game folders

I tried using Steam before but after I finished the download it keeps going back to 36/50gb

[sick eagle]

Hi hello, im trying to login or even retrieve my password but it keeps telling me Server Error

is there a technical issue server side?

[worldly flare]

my fans are runing fast and max

they are loud like a jet

[pale mural]

no, there's no manual file download.
what is your antivirus ? some actually can be super sensitive toward the game files.

[pale mural]

• restart your modem / router
• use 8.8.8.8 / 1.1.1.1 as dns at windows network adapter setting
• open cmd with run as administrator and type ipconfig /flushdns

[pale mural]

can you describe it in more detail ? like is it still stuck like running at background when viewed via taskbar ?
or when quit game, somehow the game just stopped working and require manual end task via task bar ?
or after quit game and closing launcher, somehow tbs_browser exe still runnging at background ? ( this one does require manual end task )

[ruby relic]

I deactivated windows defender and firewall through the registry editor and disabled all windows defender options available in the security settings

I don't have any antivirus on

[pale mural]

bait a change able button from that screen 1st, example is open map.
once done, close game and go to this folder :
%USERPROFILE%\AppData\Local\Hotta\Saved\Config\WindowsNoEditor
find input.ini , you can edit it manually from there.
has to trial and error, last time tried this , some button was hardcoded, no idea with current version.

[pale mural]

this reset download progress, was it due to manual stop and resume or the launcher / steam side simply did that ?

[ruby relic]

it was a manual pause, then i closed the launcher. i launched it back up and it resetted

with steam, it's as i said. the download simply goes back to 36/50gb after it finishes installing

[pale mural]

can relate with 1st one.
happened to me as well, since it process a large file, when stopped midway, it simply reset the progress on when before the large file process started.
had to leave my pc on for 12 hours when 1st time downloading the game.

for steam, could be a broken appmanifest file ( said file is udner steamapps folder ).
i don't know what is the appmanifest number for TOF : appmanifest_xxxxx.acf ( x represent number or id of the product )
check folder inside steamapps folder ( depend ons team game folder setting ), if you found an appmanifest file with 0kb and it is an empty one, that could be the issue.
and no, no idea why that happened. AFAIK it is a rare bug, sadly the way to fix it is to uninstall the game, logout from steam, delete said appmanifest manually and then retry the process.

but if the appmanifest is intact.... simply no idea why the download auto reset like that. check if you have enough free disk space like.... 100++ GB more.

[ruby relic]

I'm guessing the only easy way is to never stop the launcher while it's downloading.

Thanks for your response

[pale mural]

if your current login is infinite pass, use the level infinite website rather in game browser. It is not..... well optimized and consume too much system resource.
https://pass.levelinfinite.com/shop/tof-gl?shop=5

[worldly flare]

i use the program and hit a crashes

[pale mural]

..... can you describe further, when did you crash ?
when trying to do in game transaction ? since that tbs_browser mostly used to do in game transaction.

[worldly flare]

none

i just gave it to me

[pale mural]

none ? you just immediately crashed when pressing launch button at launcher window ?

[worldly flare]

going back to mrroia

then crash

[pale mural]

........... teleporting around should not launch tbs_browser.exe, you sure about that ?

[worldly flare]

last thing saw was loading screen

i use the map

[pale mural]

that's odd.
for now, close your game, use repair function at launcher window.
opetion to repair is below launch button, game setting -> repair.

[worldly flare]

show me where to press

[jaunty summit]

I still cant do image uploads

[worldly flare]

login

[worldly flare]

facebook ok
google bad

[pale mural]

repair

[nova wyvern]

can't enter server, i even try on phone, and it's not working either.

[wide nimbus]

Um.. What's happening here..? .3.

[radiant edge]

@nova wyvern – When you say that you tested a phone, does that include using cellular data? Or on WIFI / the same network as the other device having issues? It's certainly possible that there's some routing aspect in common between the cellular carrier and home connection, although usually that's rare as the cellular home-agent for Mobile IP tends to put some distance from where you are {before the exit-point on the general Internet}.

@wide nimbus – Generally all that’s required whenever encountering a prompt like that one is to close the game fully, sign out from the launcher, close the launcher (make sure that it’s completely closed from the system tray) -- then re-open the launcher, sign back in, and re-launch the game.

Has this already been tried?

[radiant edge]

Just on the description, my guess is that the fast-fail exception of the embedded browser is being caused by an abnormal termination of the game process. That this error in and of itself isn't the cause of the crash being that the trigger was transit in the game.

-- Do you happen to know if there's any crash-dumps being generated? If there is, I'd love to have a copy of them to view.

Side question: Is this on the same system as the last time we chatted? (With the GeForce GT 730)

[radiant edge]

Just making sure that I understand here. The "STOP" button from Steam's Library does not terminate the game process?
{normally this should work, even if the game is deadlocked or otherwise frozen -- if it doesn't, please DM me so that we can collect more details. Usually that would imply a very bad driver-crash beyond just the game. }

You could search for QRSL.exe in the Windows Task Manager and attempt to kill the game from there, yet Steam's STOP button should attempt the same via the Steam Windows Service when a graceful closure fails.

[ruby relic]

Why does it say different file sizes? ignore the absolute massive dumpy on the launcher

[radiant edge]

The file that's currently allocated at 51.2GB and being downloaded is "Hotta-WindowsNoEditor.pak" {per the folder you're showing}. This is only one of the files to be downloaded, there will be more.

[ruby relic]

Okay thanks, thought it was the file downloaded earlier that the launcher doesn't detect or something.

[radiant edge]

Although we understand the frustration, please report these individuals with the ingame feature -- and (should you wish to go further), via customer support / the ticket system as well. We on the Discord side cannot take action directly, and you'll have greater impact via the ingame team respectively.

To protect the playerbase viewing images, we'll go ahead and remove that image so as to not amplify the voice of these unscrupulous advertisements. Thank you for attempting to keep the community safe, and for your understanding here.

[visual ibex]

Scammer

Don't buy it

[radiant edge]

^ This as well to anyone that viewed the image.

[past nimbus]

i did for a long time. just nothing change

i mean they spamming too much and the blacklist system not work + not enough slot to blacklist

[visual ibex]

You can help the other players by saving and labeling it's contact and use get contact or true caller to make sure the potential victim won't fall for such dirty trick

Forcing him to end the activity by starving it's economy.

[radiant edge]

Far as the blacklist, any features that you can think of to enhance ingame systems that would make it easier to block them. (even if it's as simple as increasing the blacklist capacity)-- Please do file #932914069395091456 on that topic as well.

[past nimbus]

why not ban those account instead?

[visual ibex]

He'll make it

And use different username

IP block won't be useful either due VPN

[past nimbus]

but it cost less effort for player

anyway how about the world boss event? i want to know

people cant play for 3d

at this moment dev still keep silent while player mad as hell?

any announcement?

what i should do?

i dont want waste time as i dont want lost my reward too

[visual ibex]

What's the WB event?

If it's due internet connection, you can try to change the default internet DNS settings to default google

[radiant edge]

We don't have updates to provide on many of the patch related issues at this time sadly. Though we're at least aware of them {such as the extreme lag that some are facing, and others} -- these have been at least relayed.

[visual ibex]

Or cloudflare DNS

There's an update about 180 MB a while ago, what's that about ?

There's no explanation of it

[past nimbus]

it is not client side. it is server side. tof server cant handle that much player while dev still make this dumb event

it just unplayable

[mental siren]

how do i play offline?

if its possible

[pale mural]

this is an mmo game.
no offline feature available.

[mental siren]

bruh

how do i lower my ray tracing

whats the best settings
my pc is good
but
i dont want this crashes

im crashing so much wth

[mint timber]

Ummm I keep trying to load the game up

And it not letting me put any login details in

It’s just blank restarted my pc

Still didn’t fix it

[mental siren]

whats this

[worldly flare]

ok sent

[worldly flare]

yes

[mental siren]

help
i instaled it from epic games is that the issue?

[restive dragon]

ToF is spilling memory all over ... it takes too much memory then kicks me out every teleport i do.

[old sphinx]

Anyone having trouble opening the game? Intermittently today, I’ve had an issue where I try to enter the server and it never connects.

[molten solstice]

unbind account such as twitter is no longer possible?

[pale mural]

have to ask [e-mail] about it.

[pale mural]

if it about 90% loading then crash or have to end task via task bar could be connection or shader / setting issue.
if internet :

• restart modem / router
• set 8.8.8.8 / 1.1.1.1 as dns at windows network adapter setting
• open cmd and run as administrator and type ipconfig /flushdns

if shader /setting issue :

• delete content of these folders :
  %USERPROFILE%\AppData\Local\Hotta
  %USERPROFILE%\AppData\Roaming\tof_launcher
  %USERPROFILE%\AppData\Roaming\tof_launcher_Steam\ <---if using steam
• depend on your gpu model, delete their shader cache. ( nvidia and amd have different method )
• If using steam, also delete steam cache.
• delete directx cache using windows disk clean up.

start your game again, will need to find character at server selection and set every ingame setting again. Also, 1st map loading will be longer due to rebuilding shader.

[pale mural]

is that pc ? latest map can use up to 5 GB RAM.
if your pc only has 8 GB, can use windows virtual memory enlargement as temporary measure.

[pale mural]

what is your gpu model ? make sure gpu driver and windows are up to date.

[pale mural]

delete the launcehr folder, then reinstall launcher from TOF main website.
launcher folder only, do not touch game files, if asked about game files, just point to the existing one.

[lament ravine]

how to make cursor not go to my 2nd monitor when i drag it while playing tof?

tried both exclusive fullscreen on and off and its same

[pale mural]

sry, i never used multi monitor before, so i don't know if that related to desktop setting or can be controlled via gpu setting.

[radiant edge]

If you arrange your Windows display orientation such that the two corners touch (e.g, by raising or lowering the second monitor) -- this will make it inherently hard to accidentally move the cursor between screens.

e.x:

         ----------
         |   2    |
         |        |
         ----------
----------
|   1    |
|        |
----------

Unfortunately I can't recommend the use of the OpenSource utilities out there for display mouse clamping, as these rely on low-level input hooks. {To which I'm not certain if this may pose problems with the anti-cheat} The above on the otherhand should be fine.

[radiant edge]

In the past, this dominantly was happening on systems running under DirectX 11 (API selection from the game's launcher, before loading the client) -- and specifically on machines with NVidia RTX 20XX (or higher) graphics cards that support DLSS. .. Yet the DLSS leaks should {key-word} be fixed at this point.

Other common cause was 'Overlays' or other third-party tools / software that injected Direct3D hooks into the game. In some cases, combinations of hooks can alter the game's rendering sufficient to cause video memory leaks.

What type of graphics hardware are you running on?

[radiant edge]

Raytracing settings are at the bottom of "Settings {gear-icon} -> Display". You might need to scroll down on here to see them. If there are no raytracing settings shown, and if you're on hardware that supports such -- that likely would mean that you're running under DirectX 11, and that may be related to the leakage (see above).

-- If there's no Raytracing options, try setting "DLSS" to "Close".

[restive dragon]

@pale muralThanks for the reply. Yes, its PC and i have 8GB of memory. that's kind of weird 5GB RAM for the new map? really?

[bleak mirage]

why is this happening once in a few seconds? i cant uptade to 3.3 because of this

[pale mural]

well, last map is actually 1 big giant map. It uses quite lots of resource.
you can check with task bar monitoring when playing at marshville.

[pale mural]

This bug is quite common on standard launcher since 3.0
You have few choices :

• wait until it resolve itself, can range between 5-15 mins.
• stop and resume although you will lose around 1 GB progress, repeating this will eventually progress through that 2 GB border. ( around 2-3 times )
• bind your account to steam and reinstall via steam , since steam updater do not have this issue.

I myself used 1st option : /

[fast mist]

My tof just quit on me

[pale mural]

really ? msiter whale ?

[fast mist]

Launching tof gets me stuck on the level one animation and thats ig

Doesnt load anymore

[pale mural]

the heck, already tried with repair ?

[fast mist]

Yep

Steam verify

[pale mural]

HAH ?

[fast mist]

I didnt update anything

Was playing fine

Now i cant login

[pale mural]

: / you have other anti virus outside windwos defender ?

[fast mist]

Nope

My computer ramps up like its loading something but all i see is the stuck level one screeb

I dont run dual display or anything either

Rebooted the comp too

[pale mural]

%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes.
If there's crash report there, dm it to mode here @Eliya Crashdump could be broken windows feature / unhealthy storage device / video codec require reinstall.

while waiting, do this, it's a command line to fix windows isntallation.
run cmd with right click - run as administrator

• type : dism /Online /Cleanup-image /Restorehealth
• type : sfc /scannow
• reboot
  hopefully if there's codec error, that command could fix it. Else, might need to install via k-lite codec https://www.codecguide.com/download_kl.htm the mega one.

[fast mist]

Other than that my comp works fine

Surfing opening apps

Just tof died on me

[pale mural]

any crash report at that folder ? if yes, just post it to @radiant edge

[fast mist]

It dont crash just stuck

But ill check

No crashlogs today

[2023.10.28-22.30.58:667][430]LogAudioMixer: Error: XAudio2 Error: XAudio2System->CreateMasteringVoice( &OutputAudioStreamMasteringVoice, AudioStreamInfo.DeviceInfo.NumChannels, AudioStreamInfo.DeviceInfo.SampleRate, 0, nullptr, nullptr, AudioCategory_GameEffects) -> 0x88890001: UNKNOWN (line: 1271)

hmm maybe something

[pale mural]

audio device ? go to your device manager, uninstall the audio driver and reinstall via plug and play, try it.

[fast mist]

yeah trying that now

yep that did it

[radiant edge]

I note that you didn't update anything on the machine, yet are you by chance a streamer -- and happen to have fired up VB Banana, VAC, or any other VoiceMeter products? Any USB headset attached such as a Corsair (with iCUE present)?

[fast mist]

steelseries gg caused the probklem

uninstalled steelseries gg

[radiant edge]

SteelSeries, gotcha.

In general, any headset that has a "Software Mixer" done through an APO causes problems.

Notable ones tend to be Corsair and Logitech.

[fast mist]

it was running fine before like 2hrs ago

then i logoff and log back in then gg

literally GG

im running corsair icue with no problems

[radiant edge]

If you start the game with the headset not attached, audio init can succeed.

And potentially carry over on a live swap of audio devices after that point. It's just the first time device check that tends to hang.

[fast mist]

mine's the artis pro with the "usb dac"

so its always on, not a changeover from speaker to headphone

[radiant edge]

(with the exception of VoiceMeeter's virtual cable-- that one causes audio to randomly drop out, or the entire game to crash)

[fast mist]

i see

ultimately i can login the game again

[radiant edge]

Anyway, fortunate thing is that all of those USB headsets work without their special software installed. At least to some extent.

[fast mist]

its a win.. i think

[radiant edge]

If you need the mixer functionality back, EqualizerAPO actually works. (at least, last I tested it -- which isn't with the current version of ToF)

[restive dragon]

@pale mural only on this latest patch that i know from you that 8GB memory is now insufficient for ToF before I had no problem in loading in other maps until marshville. Thanks alot for the information, This is the only game that i encountered that my potato is not enough to play.

[pale mural]

currently at calm town, it's just 4GB, not sure how it spiked into 5GB, maybe during the latest world boss or due to that.... lagfest boss event

[old sphinx]

Thank you for the comprehensive troubleshooting guide!

I’m on mobile—iOS—so the shader issue may be different?

It’s definitely not a router issue, as it doesn’t matter whether I’m on wifi or 5G. I’m also not having issue with the game loading—it loads, puts me on the “Uranus, Enter” screen, but when I tap on Enter, it will seem like it’s loading but the it says “Disconnected from Server”

[shrewd orbit]

is this game just really badly adjusted? or why else am i lagging? i have naver had this issue anywhere else, my device runs genshin, valorant, hsr etc very easily, but tof is ugly and laggy even at the lowest settings

[pearl zenith]

ToF is an open world multiplayer game, you can be on a map on a certain channel that will have a certain amount of players, especially since there was a new update, so there are a lot of people... and the server and the channels have a certain limitation

[shrewd orbit]

i have it set to the lowest ammount of players displayed at a time

[pearl zenith]

My cell phone has 4gb of ram, it's an Android, it's not designed to play games like this, which are heavy, so they have their limitations

ToF is much better on more powerful cell phones/PCs

[shrewd orbit]

also would joining a different channel solve it?? like should i just go to some random server thats like in the 900s

[peak fjord]

depends what you were doing, usually rarely have any lag (though on pc), if you were trying to do the omega hp 1 time a day boss.. then yes every person and their mother is lagging like hell during that

[shrewd orbit]

nah just open world

[peak fjord]

hmm not sure then, tried re-installing/wiping cache, and can your phone handle it?

[shrewd orbit]

im on a laptop

razer blade 17 iirc

[peak fjord]

looks like a decent laptop, should play fine

[shrewd orbit]

but it doesnt, while it can run other games just fine

[peak fjord]

the game does have a memory leak that slowly increases ram useage after awhile, but its very noticeable

[shrewd orbit]

my settings are all as low as possible lol

[peak fjord]

try medium or high? i get the feeling low settings actually had issues

[shrewd orbit]

really?

thats.. weird.

[peak fjord]

the 2 things that hit fps the hardest is AA and shading

[shrewd orbit]

yeah i have shadows off i think

i need to install the new update first

the new lady looks cool lmao

[peak fjord]

you tried the repair on the client?

[shrewd orbit]

uh

its like greyed out

[peak fjord]

this is?

[shrewd orbit]

yeah

probably cuz im updating rn..

[peak fjord]

well yeah.. :p

[shrewd orbit]

50 percent rn lmao

any cool reward stuffs going on rn

[peak fjord]

also.. im sure you know not to use raytracing right?

test dlss too

[shrewd orbit]

is that in the settings

ill have to check my stuffz later

[peak fjord]

indeed

even on my 4080, for some reason playing with raytracing on makes it sound like a rocket

[shrewd orbit]

wow

well i have a literal ice pack under my laptop, not because it needs it, but because im worried that any heat could damage something inside of it, so now i have more cooling LMAO maybe thatll help a bit

73 percent..

[mental siren]

how do i get there

[wraith dawn]

Why is my tower of fantasy so laggy or glitching all the time when I play it? It's especially bad I'm domain 9, is there any way to make it run smoother?

[shrewd orbit]

alright im in the game, where do i check for raytracing?

[peak fjord]

the settings and display..?

[shrewd orbit]

oh ok

sorry

[old sphinx]

From what I’ve been reading across this server, seems like the game servers can’t handle as much traffic as they’re trying to pump into them.

[peak fjord]

if your talking about the map and not open world in general, its because of all the energy points on map, lower this if you need to

[shrewd orbit]

nah its off lol

anti aliasing should also be off right?

[peak fjord]

if your having fps trouble, yeah

[shrewd orbit]

yeah thats also off

[peak fjord]

try out the dlss, idunno how it works in this game but should fix all fps issues

[shrewd orbit]

ok well i put my settings on medium and closed firefox and now its actually fine, except for some little spikes

[peak fjord]

but if it makes everything blurry.. wouldnt do it xD

[shrewd orbit]

i was stupid for having it open in the first place ik lmao

[wraith dawn]

I just checked it but it's lagging when the value is 150 💀 so I'm not sure if I can decrease it any further ty anyway!

[elfin sparrow]

Does this happen in your PS4 too?

[pale mural]

this is pc discord, not ps one.
have to ask that at ps discord, both have different publisher and their own list of bugs/problem.

[pale mural]

trying any network still result in dc ?
are both network provided by same isp ? that's really bad.
afraid you are limited in choice for that condition, until either provider can resolve themself, you are stucked. try to find different wifi network and try there ( cafe, restaurant, etc )
AFAIK, that error message is related to network, maybe they are in low bandwith, specially if you're using isp with UP TO xx Mbps.

for cache, at ios, a simple restart should do, unless there's option to clear out device cache like android.

[pale mural]

open task bar - performance, see the temperature, if can reach 75++ on normal non combat map with low setting, you might have heat sink issue.

[pale mural]

is that an actual lag or fps drop ?
if lag, you'll have lots of rubber banding i.e return to old position few seconds ago.
if fps, everything seem keep loading and walking is a stutter madness.

[wraith dawn]

Fps mostly lag barely happens.

[pale mural]

is it pc or device ? if pc, please post cpu / gpu / ram size specification.
if device, post here the model.
won't be able to say much about device.
with more patch implemented, compatibility with older model is getting worse in fast rate.

[pearl hemlock]

Just redownloaded tof, I originally registered with one of my game centre accounts, but the new login popup shows a different Game Center account despite my App Store and Game Center being logged in with my original email, how do I change that?

[wraith dawn]

Not PC unfortunately I'm using a ps4 slim console from 2018. I have a ton of free space too just that there's heavy lag especially in domain 9. If u need more specs I can let you know tmr as I have to sleep now

[pale mural]

ps ?
uhh this is discord for pc not ps. both have different publisher and their own bugs.
on ps4, most reading i got is... due to bad ps4 hardware ( poor individual core speed ) and how this game is ported without considering that factor.
can only advice unpluggin your ps4 from power for 30 mins ( this is how to clear cache on ps4 ), then try to play again.
outside that, you are trapped between bad hardware design and poor game porting.

[wraith dawn]

Figured as much thanks for the help I'll try to clear my cache tomorrow

[fast mist]

moustache

[pale mural]

not sure what were you trying to complain about..... here at technical section

[pale mural]

if this is due launcher locked into certain login method, and also you were reinstalling, find and delete content of these folders :
%USERPROFILE%\AppData\Local\Hotta
%USERPROFILE%\AppData\Roaming\tof_launcher
%USERPROFILE%\AppData\Roaming\tof_launcher_Steam\ <---if using steam

[pearl hemlock]

It's the ios app

[pale mural]

hmmm, try with this : go into in game setting ( yes have to do it in game ), so setting -> basic -> account center or switch account ( at device should be switch account )

[pearl hemlock]

Thanks, I'll try it!

[pearl hemlock]

It’s not working, same email address

My old account is linked to the Game Center account of email address h, but the only choice I’ve given is email address e

[pale mural]

guess you have to ask support [e-mail], or mod @radiant edge
not sure how it ended up switched like that....

[pearl hemlock]

Ahh ok, thanks anyways!

[vivid drift]

how do I link my facebook account to LevelInfinite?

[wide nimbus]

Why is the timer for Break From Destiny like this..?

[mental silo]

maybe its a countdown and in testing mode. but hotta intern forgot bout it

[wide nimbus]

It’s been like this for a couple weeks now, trying to play it… 😅

[pale mural]

If you're using standard basic launcher, login into launcher using your fb account, then use top right menu -> account -> bind to infinite pass.

[long ridge]

Anyone had issues in pc with accessing grand sea map? Everything else works fine just that map I seem to crash at entry

[pale mural]

delete your gpu shader cache. Nvidia and amd have different way to store their shader cache.
also delete directx cache using windows standard disk clean up.
if you're using steam, do the same for steam client, option is available at steam setting. ( turn on off checkmark about shader cache at steam setting )
the loading will take longer since the game is rebuilding graphical cache, once done, it will return to its normal speed.

[long ridge]

Ok i will try that

[long ridge]

Thanks it worked

[hard garnet]

Anyone having problem loading the game in mobile? It takes so long stuck at 80-90% eventually get disconnected and later on requires you to login again

[neat grail]

Hi, I have issues with main story, I think Is bug, im stay in the final of Navia story, i need turn off Omnio Tower of this area but I cant, I didnt see point of main history and in the tower I didnt have interaction button

Any recomendation?

[verbal dune]

Is there any way to change my Level Infinite Account from the one I have already linked?

[rapid dust]

bro, I have an infinite account but the Gmail account has disappeared. Is there a solution?

[pale mural]

what is the device model ?

[pale mural]

check terminal -> mission while at asperia area.
bottom tab of mission UI should give clues on how to proceed. IIRC you'll follow a chain quest to blow up ice around that tower.

[pale mural]

you need to ask support for that : [e-mail]

[pale mural]

they never delete account progress unless asked.
you sure using correct server selection on that gmail account ?

[rapid dust]

Can I replace the old Gmail with the newest one?

[pale mural]

you need to contact support for that [e-mail].

[rapid dust]

Okay thanks

[verbal dune]

Someone gave it to me already, Tx

[hard garnet]

For ios

[pale mural]

Uh ok.... device model, ipad/iphone also is that the older generation like iphoneXR ?
Hate to say this, but if your device specification don't have 8GB RAM, either the game will crash or fail to load at 90%.
On pc latest map can spike to 5G RAM, not sure number for device.
If your ios device can get upgraded into ios version 16 which have access to developer mode, do it and check developer mode, see if there's virtual memory option, use it. But that will cost you more storage space.

[hard garnet]

Iphone 14 pro max and xs max. This just happen after thte update, no issue before. Both at ios16. Developer Mode where is that o.o

[pale mural]

not sure with xs max, since it is 4 GB RAM.
the 14 pro max is 6 GB RAM, probably still useable if you turn off many background programs.
each device have their own way to turn on developer mode, afraid you need to google that your self.
usually they are at setting, not sure if require trigger like button press or just directly available as menu.

[hard garnet]

Yeah, thats why its quite a sus if it i have the same issue on 14 since the newest model is just came out. No background app running tbh.

[plucky mist]

Hi sorry, Im using PC

[neat grail]

I hadn't tried that, for some reason I never skip the battle scene against Aegis and that's why I couldn't advance in the story, thanks for the advice

[pale mural]

what is your spec ? cpu , gpu , and RAM size ?

[radiant edge]

Since I noticed "PC" mentioned, following up on GespenstMkI's question for specs:

Please check for the existence of crash-dump subfolders under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes". [Or Saved_Steam if the Steam variant of the launcher]

-- If those dump folders exist, and if you can send me a copy of the most recent of the subfolders (zipped up with an archive tool -- over DM's) -- would be glad to see if we can figure out what's going on there.

If possible, please also describe how far the client gets before closure. Is this consistent on every startup? Since "loading" was mentioned, also need to double check (given people describe being dropped back to the server select as 'crashing') -- is this a full client closure where you're dropped back to the Windows Desktop?

[fickle nimbus]

hi, will my ping be very high if i play on eu server while i'm in NA?

[gentle geyser]

It's expected for latency to be normally high when connecting to servers over seas. Higher if you are on wifi, due to internet congestion, or non-fiberoptic connection.

[ornate sphinx]

so i’m new and i tried putting the active codes in but all of them are invalid I’ve watched a few videos about it and they were able to but I still can’t do I have to progress far enough to use them or am I just not going to be able to use them

[mental silo]

what does it said

which code and what platform u use

[ornate sphinx]

i’m on mobile

i used this code- TOFBRVIP

[mental silo]

expired

[mental silo]

if u need free gift, try twitch drop, it prob still there

[ornate sphinx]

what’s twitch?

[mental silo]

twitch is streaming platform

its ending today

<t:1698829200:t>

[vast idol]

anyone know why steam overlay isnt working?

[ionic whale]

What it is??? How to disable? This only happens with this dress (my favorite). And this started recently (maybe with the latest patch)

This nightmare disappears if I set DirectX 12 in the launcher settings (I use 11), but then problems arise with displaying another dress.. What can I do?

[pale mural]

usually, deleting content of %USERPROFILE%\AppData\Local\Hotta\ folder fix it.
will need to set all in game setting again tough, also finding character at server selection.

if that still won't fix it, delete gpu shader cache, nvidia and amd both have different way to do it, have to google depend on your model.

[rotund wadi]

Hi, I need help, I can't get the rewards of the adventure notebook (chapter 8) and idk why ? Please 🙂

I can't click or anything

[vestal inlet]

login failed id: 5/2200

I can't login

and it keeps saying it

nvm this works. Thank you

[pale mural]

you need to clear more objectives at that page.
either the explanation using wrong number or the game ninja patched to require more objectives.

[rotund wadi]

Yes ! It's 9 and not 8 as said in the game. Thanks 🙂

[radiant edge]

NVidia or Intel- ARC Graphics Card? If so, probably the cause is "HAGS".

There's a pin on this topic here {along with a workaround}: <#technical-help message>

[radiant edge]

The black stripes on the outfit displayed in your bug report images from 8/1 look like a texture alignment issue on older AMD graphics cards, specifically when texture-filtering quality is set too low. Similarly, D3D12 may exhibit some other issues on older AMD or Intel hardware.
-- Could you clarify what graphics card this is seen on? {still on that 280 from back then?}

Also, if it's AMD hardware: check what "Texture Filtering Quality" {under the Radeon Crimson Control Panel -> Gaming -> Global Settings -> } is set to. If this is anything less than "High Quality", try upping the setting to such. The Texture Quality setting is not free, and the performance improvement is yielded from reduced FP precision, which can cause alignment artifacts [both on point sprites and character skins]. {These settings have no bearing under D3D12, yet it may be possible to get your outfits looking proper under 11 -- which doesn't exhibit the other artifact to my understanding}

[gray jetty]

Question?
During Ling Han's animation my game crashes every time I press atk. I run it on android? Anyone else has this problem?

Its a constant issue for me

[mental silo]

what is ur device model?

[gray jetty]

Galaxy S21 Ultra

[mental silo]

either check device software update, reinstall, or

[willow surge]

Evento asqueroso puro lag

[tight flax]

hey, in the game i keep getting dced and shadow banned. It keeps showing me a message that says minors cant send messages when i am not a even a minor and i have not put in the age of a minor in the game either

[pale mural]

for disconnect problem :

• restart modem / router
• use 8.8.8.8 / 1.1.1.1 as dns at windows network adapter setting
• open cmd and choose run as administrator, type ipconfig /flushdns

for cannot send message, usually this bug is temporary unless you put wrong birth date during verification process when creating the account ( if using infinite pass ).

[tight flax]

I’ve tried all of that and this thing started recently a 2 weeks ago so that’s proof enough my dob isn’t wrong.

And I play on mobile so idk if I can do the end and 3rd one

It’s starting to get very annoying TvT

[pale mural]

mobile, so current login is google / ios login ?
what's the device, it could be a disconnect problem or crash due to how this game require large resource.

for login problem, there is another way to try mitigate that chat problem, install basic tof launcher into pc / laptop.
no need to download game files, just use the launcher to bind your google / ios login to infinite pass.
menu it at top right of launcher UI -> account.
logout at launcher and login using said infinite pass, it will start a verification process, that should mitigate chat problem.

[tight flax]

Nope I login through infinite pass

I use Google Pixel 6a

[pale mural]

6 GB RAM, still playable at least for now. Make sure to reduce amount of app running at background or auto start.
well, can try to switch between mobile data and wifi, see which isp is more stable.

[pale mural]

if infinite pass and somehow chat disabled, hopefully you're not being reported and somehow punished.
contact support : [e-mail].

[mental silo]

i think google pixel have major issue before, and have been reported multiple time and alrdy been resolved before. idk if its related to that

you can try search old issue related to that in
#1007842564726075432

[pale mural]

owh that old accident about stuck at logo for pixel.
it was old and already resolved

[mental silo]

if it occurred once, it can occurred twice

[pale mural]

if occurred now, bug report already filled with dozens of pixel users.
or even reddit and start using 'alternate way' to play at pixel, which was explained but not endorsed.

[tight flax]

I feared it be this case TvT. If it does turn out to be me getting reported then I would like to know why XD

I barely talk to anyone to begin with lol

[cursive kettle]

How do I login to my account on PS5? I already had an account when I used to play on my phone but now Im tryna login to it on PS5 but I cant find where

[pale mural]

PS5 and pc/device do not have crossplay. Different publisher different server partner.

[cursive kettle]

oh...

[vast idol]

thank you

[ionic whale]

@pale mural@radiant edge
Thank you both for your reply. Unfortunately, nothing helped 😦
Either I use DirectX 11 and get glowing orbs on one dress, or I use DirectX 12 and see black stripes on another...

And yes, I still use my old card R 280X

Apparently, for now I'll have to switch versions when I want to change clothes.

[flat reef]

my name is NicoTheRasin

[mental silo]

🆗

[radiant edge]

This channel is intended for technical issues with Tower of Fantasy on PC [Windows] and Mobile [iOS / Android]. Is there any problem that you're experiencing with the game?

[radiant edge]

Looks like you've already been recommended to contact support {via email}. Just to make sure that I understand the situation -- you're able to sign into the game, your LI account is functioning, and you're just not able to send messages, right? Is the inability to send messages what you're referring to as being shadow-banned?

Regardless, if you're able to enter the game, please use the ingame method to #game-support accordingly rather than email. {if you've not already gone that route} -- This will make it easier for staff on the game side to locate your account and get that investigation rolling into what exactly happened. If you've not made any account related changes (no new bindings), not touched any assoicated account system, and this all just started abruptly, you'll definitely need someone to inspect your account.

Far as the DC's is this roughly the same time that started happening? Best guess I'd assume the disconnects may be another unrelated problem that coincidentally is happening right-now / overlapped.

[radiant edge]

Being on older hardware puts you in a tricky situation in that official support is discontinued. e.g, that the latest drivers available are 22.6.1 from AMD's side {legacy branch}.

-- You "might" be able to get things working better with third-party community modded drivers such as Amernime {project recently renamed to R.ID}. Though official support has ended, AMD left in the GCN codebase in the drivers up to 23.9.1. Course, this is not something that any help (no guarantees) can be provided on from Tower of Fantasy's support or AMD -- yet you'd get a lot of driver related fixes from the newer branches and that might eliminate the artifacts that you're seeing. It might net you some more life out of that card.

[tight flax]

Yes

I've contacted support in game yesterday. We'll see how this goes

Both happened together. It started with me getting DC-ed then unable to send message right after I was able to get in game. They both happen simultaneously. Sometimes when in game when I enter or exit and instance, tp anywhere, or just whenever the game loads for anything, I won't be able to send messages after.

The DC thing also got Soo annoying. Yesterday I couldn't get on game at all. It kept kicking me to login page and when I tried to login it will not connect. Kept showing network connection failed. That was when I reinstalled the game and restarted my Wi-Fi modem. Seems to have worked for a while but right before the sent messages here for help this whole thing started happening again

[past nimbus]

yeah this is my dmg, NO DMG

[radiant edge]

Ah, so it's only sometimes that you can't message. e.g, if this were to happen and you relogged repeatedly, eventually you'd be able to send messages? On that, it does sound completely connection related, perhaps caused by packet loss.

Do you have access to any other form of Internet? {For instance, can you tether on cellular -- purely for the sake of seeing if your chat function works consistently when not on WIFI / Home Internet}

[tight flax]

Yeah for a while then I get stopped from sending messages in a few mins. I have tried switching between cellular and WiFi but no difference

I also thought it was probs my wifi but I was at family's place 2 days ago, connected to their wifi and same issue.

The only thing I haven't tried is trying on different device.

[ionic whale]

Got it. Thanks again.

[long latch]

Hi ! Idk why but I can't change my bind for the key "1" on french keybord

[radiant edge]

I've not attempted it recently, yet this trick may still function far as getting rebindings to stick on the relic hotkeys: <#technical-help message>

[long latch]

ok thx I'll try

[normal meadow]

hola

[worldly flare]

looks like defrag took out the lag

[mental silo]

@ashen bay come ask here

[fierce zephyr]

Did I missread or are you supposed to get basically double the tanium on first purchases of said tanium?

[mental silo]

dark crystal

[sterile junco]

"unable to use chat messages, please use quick chat instead"

how to solve this?? dam annoying

[sterile junco]

is it only me ?? server connection failed

[turbid rose]

One thing they dont ever mention is the anti cheat, causing pc crashes. Cause the anti cheat has actually now damaged my pc, with the Bsods and Watchdog errors. This needs to be voiced about becausebits getting tiring and I dont want to damage my pc any further with this.