#technical-help
1 messages · Page 94 of 1
@fringe wraith, @glass chasm – Since it’s been awhile since you’ve played the game, are you certain that you’re signing into your account identically to the way that you have prior?
-- The most common culprit is with Google Accounts, since a Google Account can be used as plain-old-email. Signing in via the associated gmail address (as plain-old-email) will usually access a -different- game account vs logging in with the external Google OAuth sign-in provider. {e.g, clicking on the Google-Icon}
If this isn’t the case, you’ll likely need to get in touch with Customer Support to either investigate what happened, or to start the recovery process. Given you don’t have access to your account, that can be done via email at: support@toweroffantasy-global.com
@rugged wedge – Two potential causes for this, one being connection related, and the other being software interference {usually winds up being Bitdefender, or COMODO Internet Security}.
-- Does the game crash shortly after the blank / white embedded browser window is shown?
If it does, take a look at the following pin: <#technical-help message>
@turbid lantern – Could you DM me a description of these freezes?
For example: Does the display go blank and audio hangs / loops? Does the system ever recover with a notice of a TDR / driver-recovery?
Generally AMD’s drivers shouldn’t have a problem, yet you might find that your hardware is being pushed harder when running under Direct3D 12. The concern here is that a full system freeze / hardlock tends to hint at failing hardware -- unless that's a very old generation card that you're on.
Certainly not, dynamic or static allocation, even if not Class-C Residential (such as is the case with some WISPs) -- shouldn't matter.
What exactly happens whenever you attempt to log-in on the PC? {for instance, do you just get ejected after the loading screen back to the server selection, does the game-client completely close, etc}
On those having connection issues in Vietnam, if you haven't already DM'd me with such, could you provide me with the name of your ISP. {or ISP's if you've tried both mobile and landline} Thanks-
-- Of course it'd also help to file a report to your respective provider(s), and that's encouraged too. Yet I'd like to start canvasing the situation so to speak, to see how isolated or widespread this is.
Been having troubles logging in with FPT Telecom in Vietnam, don't know about the rest but Viettel is working ok, both ethernet and mobile.
Im trying to access to my creatorhub but now send a error message about I have to access to that function... But I create my account and other steps successfully
Is it possible to transfer from the Asia Pacific server to Southeast Asia?
Hey, do PC need to have cable connected directly to router to be able to play online? I use USB Wifi Adapter
Thank you, I have sent an email. I am certain this is the correct account because the NA Alt character loads fine. I initially signed up with my facebook account and then binded my facebook account to my google account. I have logged in via all methods available to me (email, facebook) and the result is the same. The Nightfall character loads normally, while the Lyramiel character behaves as though it doesn't exist. Hopefully the support team at the email address can help because I would suck to lose the money I've spent on that character.
Not unless there's an issue with your wireless dongle. {It wouldn't hurt to test, since I have actually heard of situations like this a few times where inability to connect is WIFI driver related}
-- You mentioned that a mobile device works on that connection earlier, right? That would imply your access point is functional at least.
Currently there's no method to transfer between datacenters / cross-region, at least short of entirely restarting with a new character. The transfer system is region-isolated.
Mine is SCTV (Saigontourist Cable Television)
I try logging in with my twitter acc but it keeps refreshing the page what can i do to fix this ?
Is this with the PC client, and if so -- what's the default browser that's in use?
Generally switching your OS-default to something like Chrome or Edge is sufficient, especially if you're using an obscure / less common browser.
No im on phone
Far as the error shown there, it's likely server-side and a problem that'll clear up on its own.
That said, for the sake of asking -- how long have you been hit with that for?
Just few minutes ago
how to fix this
Help me
nitro offer is already dead
I made my ToF account on my PC using steam. Am I unable to play that account on the mobile version? I don’t see a steam log in button
does mouse moment always usually stop on pc [using tof launcher ]
i registered tof through my google account but i wanna change it to the tof login thing how do i do it
there is no option on the website for login options
how do i change the game server? I don't understand the language on the Spanish server. the spanish people on this server don't want to speak english or they can't?
I'm on a Pegasus server
I started tof on mobile using my google account and played on PC ever since. I use the google login method on PC. Is it safe to say that my tof progress is already bound to google and there's no need to bind it? I went to account center and noticed the google binding is missing from the list of choices.
hello, I'm trying to install the launcher but it isn't working. I click to download and after that nothing happens and the screen closes. There is only an empty folder on my computer and nothin else.
how do i fix my launcher, this my first time playing in pc and whenver i click launch, it will open ToF for about 5 secs but blank screen then it will close and go back to launcher
why is it stuck on logging in screen for over few mins now?
it was stuck for me yesterday but today it worked idk why
thats not supposed to happen
cant find button to go next
Cant get access to this section
where is it
it suppose to be under those ToS I am not getting it too
ahh changing resolution fixed it there was resolution problem for me
yeah this one helped me too, thanks
what resolution required? im running 1366 x 768 yet can't find the button
after we upgrade to level infinite pass. if we have more than one character (on different servers) will they still be there?
twitter api i think ended after musk made it paid only?
I have a blue screen instead of launcher, using the Steam version. Anyone else has a similar problem?
Seems that the update server is hating iOS?
I only got a download speed of 400 kbps for a 12.6 GB update haha
whats email game ask me to put in level infinity bind menu? Just random one? Have steam auto login
im stuck here, there isnt any other button appearing, the scroll is maxed down
same, need help on this issue
we need to wait that dev will adjust that launcher
can you click the launcher and shrink it from the corner? or change aspect ratio?
not at all
we need to wait
awesome, good game 🙂
is anyone else's game crashing the moment it opens? like another icon of tof shows up after clicking launch on launcher. But it disappears immediately after
when I try to start the game, it also crashes
QRSL_dx12.exe - Error
but no Description of the error
try check update
@tepid gate@sudden lily
both of you switch to dx11 if you are having issues with dx12
hello after the big new update my game keeps on crashing whats going on
@frosty locust I have a 3080 RTX and I always played with DirectX12. I tried switching it to DirectX11, but it still shows me the same error message (tried it with Steam and original Client)
so uh, is anyone's game crashing whenever opening settings menu in-game?
mine crashes before even loading fully it reaches 99% and crash
right after the current update it dose that i tried to enter 10 times it aways crashes
I tried both in-game (ie. actual game instance) and during main menu, and it CTD's consistently whenever the Settings option is selected
before that it never crashed what did this update do to bug out the game
how about a quick gpu game driver update and restart pc
I have 36gb free hdd, why launcher say insufficient?
press launch > black screen then crash 🥲
How much gb the update need?
no idea but even if you have enought space your game will crash
guys try to change scaling on display settings by right click on desktop then bring it back your recomended scale so that it will stretch a little bit the blue button shown here..
Any 1 know why the update going so slow even though my Internet is fine
Man, can't even change settings without a CTD
could be slow/congested download server, slow ISP routing, or any other issue really
unfortunately it didn't help 😦 but thanks for the help!
Did network test running 200 mbps on other devices but only 8mbps on pc
if that's the case, then the issue is definitely with your PC then.
for starters, is your PC wired (ethernet) or wirless (wifi)?
are there also other applications using bandwidth (like a download manager or something) ?
Wireless only thing running is launcher and no applications using bandwith
going through the same issue. i'll let u know in advance that no, repair doesn't work.
so dont waste your time.
stuck at 90% loadingscreen too
soooo...
anyone know how to fix this?
my display can't go beyond 1366x768
Start game -> few seconds black screen -> Crash
CAN SOMEONE PLEASE SAY WHAT AM I SUPPOSED TO DO IN THIS
try changing your launch settings to DirectX
i could show u but i can't login due to my issue
did change to 11 but still crashing
they need to fix their crash bc i cant enter the game
like cmon i dont even have bad storage
i had the same issue before
i contacted tof support on gmail and these are their advice
💀
bro is this fr i can't even change graphic settings when I CAN'T EVEN ENTER THE FUGGING GAME
try the DirectX thing
it's in the launcher
already did same shit
speaking of which i did not update my device
oof
maybe thats why I hope it wont crash otherwise im gonna cry
Bro I keep crashing I haven’t even been able to play for 5 mins
i'm currently downloading an Nvidia driver thingy but i'm very certain that if anything is to go by with my other stuff, this game is fucked to shit and can't do anything right
Fr can’t bother fixing common bugs💀
Are they updating graphic requirements, cause before, i can still log in and play normally, now it just crashed when launching the game 
Same here 😐
Yup shit's still broken
at least we are not alone with this issue...
anyone know how to make nickname font size back to normal ??
its too big make me sick
big smal big small font
alrdy lower my font but only nickname remain big
this happens when i try and update through the launcher even though i have 30 gb of space right now
Yh I’m struggling with this aswell I will inform u if I get anything
Thanks 
DELETED GENNNNSHIN YET CANT PLAY
Bad choice
has mobile beta even get tested lmao bc this does not open a bit
they need to fix their crash bc this isnt normal
how much gb does the new update need?? i literally have 30gb yet its not enough
i deleted all my pics yet crash
restarted pc, changed directx, all graphic drivers updated, gave admin to launcher, tried repair on launcher, uninstalled and reinstalled
yet its still crashing in 2-3s of showing a black screen/icon on taskbar
im gonna screen record at this point so they see how shit their bugs are
this is not normal lmao
It’s not even my phone atp I have the latest iPhone model and I still experience this
OH MY GOD I FINALLY FIXED THIS
a game crashing like this is not normal
💀
can someone tell me why it wont let me update i have 30gb of space 
yknow what would be funny and extremely pathetic
if this bug is somehow entirely on the game failing to play that stupid logo screen
maybe it needs some space for the Installation itself. First it downloads and afterwards it should install the update (and i think right after the installation, the updatefiles will be deleted)
hopefully tomorrow its fixed bc im being pissed
so i need more space?
dude at least you can run the game
it seems so, try to free as much as possible (Download Folder, Old Programms etc.)
it wont run anymore for me
not even 1 min passed it crashed
cant even open map/gacha
the game for mobile wont last for 3.0 looking at how this is
If I start the Game, this shows up. Tried everyhing. Graphics card driver update, Reinstalled ToF OG Client and even Steam Client, tried to switch to DirectX11 and other stuff
now i get “disconnected from server error”
same here 😔
no amount of troubleshooting is fixing it
it’s better if the game is in maintenance again bc this is not normal
have you tried steam?
game is not available in my region so can't
i don't want to go through the lengths of downloading this junk on my steam only to find out it also doesn't work there
currently trying on laptop
uninstall then redownload
HELP, STEAM USER PLAYING TOF, I CAN'T SEEM TO DO ANYTHING BEYOND THE POINT OF THE AGREEMENT FORM THINGY FOR TOF ANY SOLUTIONS?
Pls, scroll up
any fixes to the 90% bug?
uhh
how to share the event? there is no sharing option
Yay, crashes a few seconds after pressing launch
LogShaders: Error: Missing shader resource for hash '6F6315B1AAE39B533AB7D474C8402928BC321380' for shader platform 0 in the shader library
LogMaterial: Error: Tried to access an uncooked shader map ID in a cooked application
LogMaterial: Warning: Invalid shader map ID caching shaders for 'WorldGridMaterial', will use default material.
in the crash logs :(
repair doesn't fix
fyi, I cleared my storage to 100gb free and it starts updating, the update size is 19gb but you need more storage than 30gb, i was 30gb to begin with as well
?
I have same Problem
@oblique ridge I was looking forward to playing :c
what type of crash is this?
is it the same one i run into with a few seconds of black screen before disappearing?
how u fix that?
i have same problem please helpu meeh
Am I obligated to upgrade to Level Infinite pass if I already use google login?
it actually trying to redownload the whole thing again plus the one existing ToF that will be replaced. in other words, reinstall
I deleted the game and re-download I was finally able to play for 5 mins before it crashed again
A win is a win ig
b4 u went into the game, during the server screen, u can re-adjust the options again like graphics
normally, it will auto-detect to adjust the setting
do u have the latest Chinese Voice Pack? the one that also includes story cutscene\
try this bro, worked for me
Some of these are still considered being used by 'system'
Also, this is BEFORE the hotta splash logo
you can ignore those
Doesn't work for me
^
dunno man, i switched from standalone to steam and the same problem still there
but it worked with that solution above
no dice
hey i have the problem that the Scenario doesnt start for the new Quest line when i go down the elevator
i got the quest but nothing happens on the mark, i tryed on PC / Mobile / Reinstall etc.
anyone got an idea?
Where did you find this log? Want to see if i also got the same error or not
download autosizer
u can probably figure out how it works after getting it
AppData\Local\Hotta\Saved\Crashes and AppData\Local\CrashReportClient\Saved\Logs
managed to seemingly fix it by reinstalling both the launcher and the game - only reinstalling the game didn't work
I reinstalled both as well but still no hope and oki I'll check that location
[2023.03.30-19.38.41:444][ 0]LogNetVersion: Checksum from delegate: 0
[2023.03.30-19.38.41:447][ 0]LogShaders: Error: Missing shader resource for hash '6F6315B1AAE39B533AB7D474C8402928BC321380' for shader platform 0 in the shader library
[2023.03.30-19.38.41:447][ 0]LogMaterial: Error: Tried to access an uncooked shader map ID in a cooked application
[2023.03.30-19.38.41:447][ 0]LogMaterial: Warning: Invalid shader map ID caching shaders for 'WorldGridMaterial', will use default material.
[2023.03.30-19.38.41:447][ 0]LogWindows: Windows GetLastError: The operation completed successfully. (0)
ok so basically i got the same exact error then.
Any way i can reinstall this WITHOUT having to redownload the entire thing?
Don’t bother doesn’t change, I did it 2 times already
very odd - i did also delete everything left in the TOF folder after uninstalling the launcher
that's the only difference I can think of
Same problem here. Anyone does know how to fix it?
autosizer? where to download?
I have the problem that when I open the game it is cut off and it doesn't let me enter, how can I solve this?
lmao i can't send links
just look it up on google
right i forgor, thanks anyway
increase your display resolution
if it's maxed already then download autosizer
and resize the window instead
Did you have to redownload EVERYTHING?
yeah but you have to download 30GBs or so again right?
Fucking hell.
actual clownworks
nice another three hours wasted just for this bullshit
The sizer application did not work for me, it looks the same cut.
Even with autosizer still doesn't work. I just tried right now
So, I will have that account sistem notification sitting just there 😂 🤦♀️
Did you figure out this issue? Cause i have 34GB space free and this till show up
how did u use it?
Keep saying insufficient disk space. cleared up what I could but not sure if its a bug
Does anyone know how to stop the game from crashing I have already deleted and re-downloaded 3 times , longest I’ve played is 5 mins
my gpu usages is 100%, is there a way to fix it?
I fallowed your steps you said earlier above 👀
ayoo thanks it worked

was stalking the chat, appreciate the help 
glad i could help
Is it possible for someone who didnt get any free transfer ticket yet to get it now?
it worked, tysm brooo

i uninstalled tof and redownloaded it
After the update, my game client kept crashing after entering the game/server. It is the same issue at the start of game launch, and the same fixes doesn't work now, any1 has any idea how to fix?
I didn't get twitch drops to my account for some reason I did connect it to the correct acc
I'll try that
Anyone got this error after the update?
try switching the taskbar to the right or left
Yea, I just uninstalled the whole game and it's installing now with the current version
Did it work?
I'm re-installing the full game. so we will see
30% so far
I recommend you just do it, instead of waiting
I'm on it too
i caaaaantt plaaaayyy, heeeelllppp
after click launch, there blink black screen, then back to launcher
How does the new ammo settings work for anna? I have gas but it still let me choose when i use the skill?
It works. In game now
same issue
anyone knows solution
I remember the last time error 2.3 update is crashing at hotta logo when loading the solution at that time update gpu driver. now no solution at all
I can play genshin and world of tanks just now
basically if you turn the burn mode (im not sure the name) from the settings, if you press anna skill, it will show the burn mode first instead of gas
Tof takes 75gb for me,even tho it says it takes 19gb to download it create a file holder that takes up to 39gb before it even download the game.. is it normal or?
uninstall the game
then install new

Why do I keep getting the failed to change scenario server is not ready yet bug when trying to enter Grand Sea Tunnel makes no sense
any solution for the immediate crashing after launch button click?
nein
right now installing via steam instead windows launch, just try my luck whether can run it normally
sadly tof is not available in my region since its region locked ;-;
how about epic games?
oh, should be there. didn't check
wait uhh
Oh okay so its not an auto select
ok finnallly the game loaded. am finally in 💀 😭
(incase if this helps anyone)
what i tried,
uninstalled game from launcher. didn't remove launcher.
deleted tof folder that is left behind after uninstall
deleted nvidia directxcache (also did a disk cleanup on c drive afterwards, ticked every box. tho with this, manual deletion should be redundant)
redownloaded game
now the game actually opened ^.^
don't think i have the privileges for that
referring to this
oh C:\Users%USER%\AppData\Local\NVIDIA\DXCache
There's directx shader cache option in diskcleanup as well. that should also suffice 🤔
I already downloading via steam
ok 👍
if I get the same Issue i try this
i have never seen a game in my entire life that make u redownload the game each update.......and with tof getting bigger its starting to get super annoying
only the major one
but still xD..there's no mmo or a game in general that make u do that xD..even big dlcs
they using update by copy the whole data as is instead incremental update
sounds like laziness lol
u guys sure cant wait when game become 60gb+ and u have to redownload every month xD
unlimited data no biggie for me, especially on pc with fewer games
but phone is a whole new pain
imma try this cuz im exactly the same after launching and then crashing
but dont have nvdia
its definitely a pain on phones lol 🥲

have fix for crashing when opening settings
it's related to having a custom keybind for L before the patch dropped
will need to edit input.ini in the game files and change whatever line is bound to Key=L to something unused
OH, because I'm guessing the Dive action is linked to L by default (based on the tutorial image) ? That's just... stupid, but that was unexpected. Thanks!
where is the .ini file located again? I've kind of forgotten. It's not showing up on the installation directory
edit, nvm it's in: C:\Users\<user>\AppData\Local\Hotta\Saved\Config\WindowsNoEditor
Apparently I can play normally via steam platform, without doing DXCache wipe. so the Windows Launcher from hotta has some issues i guess.
yeah, sorry. Forgot to post the location but you got it C:\Users\<user>\AppData\Local\Hotta\Saved_Steam\Config\WindowsNoEditor
so I just remove the Key=L for my current action to something else unused (say Key=P) and restart the game?
You can also use the cursor to click the icon on PC
that works. I guess it couldn't handle the exception of L being used already, and it just crashed, instead of them making a workaround
rather shoddy programming, but eh...
yeah that's what I was doing, since I couldn't figure out how to dive earlier since I couldn't access settings
I assumed it would be the same as crouch
yea could be
currently in a reinstall process
I unfortunately didn't do anything else but to uninstall the game itself
Did i fuck it up
is it now possible to change or unbind google account ??
atleast you deleted the tof folder right before reinstalling? from where it was last uninstalled
if so, well you can try doing disk cleanup/cache delete to see if it works
Why my invite in invite code not letting me paste?
game crashed when start-up, help please when will it gets fixed
Is it normal that I can't log into my account anymore? I haven't played for a long time and I came back today but the game says that my account does not exist
i downloaded the steam launcher, used the tof one before, but if i try to launch from steam , after i try to log in it says server issue. Do i have to move some files around to get it to work or what?
they better give compensation after they fixed this crash issue, it has been 8 hours and they still haven't done anything about it
I can’t even open my account that is in the Innars city rn I just go to 90% and then crash back to Home Screen
More so goodbye story cause the only reason I went that far was for the story
Otherwise it didn’t crash
After I got the story for saving Shiro game said nope
And my other accounts open just fine
need help can't pass through here
There is an 'agree' button but it is behind ur taskbar
Was this on the mobile version?
My game crashes after launch instanly
same, with using the steam version
that happened to me too, i'm literally just reinstalling the game on steam to see if it'll be different. i hid my taskbar but there was nothing behind it
you can log in with hotta on steam right?
that happens because the launcher is too big, if u hide the bar and use the cursor close to the botton , maybe u can click the agree like me
there was nothing under the taskbar for me even if i hid it
maybe a corner in the botton can be seen
is there any fix so far for the instant crashing?
i wish they just made the launcher size changable like normal games
Yep
also, i downloaded the update on steam, is there anyway i can bypass downloading it again in tof launcher?
u can change the screen direction, in the windows settings , but is dificult to use the mouse that way
Maybe try this guys
Everything else was fine but once I entered Innars city and then tried leaving to do the save Shiro quest of the story I began to crash
why cant they make it resize to ur device
So the problem lies at Innars City and the Save Shiro quest in the story just don’t go to Innars City and should be fine
I don’t even have a queue I’m just saying my main crashed when I entered Innars City and do the Save Shiro quest
For the people that have small screen, they can change the screen direction on the windows setings to try to click the agree button
I can’t even open the map without crashing in Innars and this was before it didn’t even let me get in
sooo i assume theres no way to bypass the launcher download when ive already got the update from steam?
when will they add region change man
there wasn't an indicator for where your server was on day one so im stuck in britain with 4000 ping
just invest in bigger servers man
well even with commands i can't force that goddam launcher to show me the ''agree'' button
yep
What if u bind ur account to level infinite
doens't go down enough to see atleast a part of the button
there is a way to that, u can go to screen settings on the pc and change the screen direction , but is dificult to use the mouse like that
im on pc an the falcon quest is broken mi-a not there done tried restarting game closing everything out and re starting still not working
whenever I click launch to launch the game on pc, it closes right as it opens
tried +
ive restarted my pc, repaired, I just reinstalled the game
is it the same launcher for steam ?
no downloaded launcher from the tof site
worked fine yesterday before the release of the update
i can try reinstalling it again?? bc i reinstalled it before the launcher updated and didnt realize
but I dont want to if its just going to be a waste of time
i just want to get the game open-
I dont think i have an antivirus, the subscription already ran out, ill check it out ig?
my pc came with a free trial but it ran out and I dont know how the thing works lol
if that doesnt work then ill just try installing it on steam
thx
I never did till today
my steam version crashes too, dont think thatll fix it
I can't load in anymore after doing a dream machine lol
im stuborn as hell, i cant play tommorow bc of work so i will do literally anythingto play today
no wonder they are not advertising the game ffs
well, then it would still be a good idea to finish the miasmic swamp while we wait for the hype to go down
if the game will even open

i may do that if i can manage to get in the dam game :T
well normally, all the players are spread out, but bc this update was hyped up sm before release, everyones jumping onto the same area to play
holy shit? queue is actually back?
havent seen a queue since the games release
25% ugh
queue for what ? for 4000 ppl ?
you must eb in a popular server
how poorly can a server be to only manage that little amount of ppl
empty servers arent rlly that good either. i got lucky with radiant, its like the perfect amount of ppl
wth is hotta doing with all the money :l
improving the game, cause comparing the game to what it is now to what it was during release, it has grown a lot
wish they focus on optimizationmore
fair point
i like the game but it's improvement is way too little to call it
tbh i'd have to disagree, this update involves a huge graphics update if I remember from the cn version, new exploration, better game experience for new players, they are adding new things to old bosses as well
um hi, i'm having of trouble with the new TOF update, manly the fact it won't go any further than "agree to the following"
can't give u an opinion since i can't even get in due to their improvement
same boat here join the club :B

join the 19392 others
im even installing the update on tof launcher just to see if im more lucky there, but it crashes every 5min and takes literally all my internet, so if anyone got a fix for that pls tell me
are you using ethernet or wireless?
got my lan cable in
nah i have that literally every update
not sure if thats how that works but maybe
main reason why i installed steam version today
i know my girlfriend got in a while ago, so most likely not the case
:0 im downloading the steam version to see if im able to get in there
did you have issues like this before the new update?
would be a miracle if he didn't cause most of the times the games gets an update it comes with bugs
i only just downloaded the steam version, so i cant say
I kinda didn't oops
what a pain, i want to play the game
yeah but my daily 1 gold nuculei 
same, want nemesis and more claudia dupes once theyre in standard
when was wuthering waves release date ;-; ?
oh well downloaded the steam version and is the same sht can't see the agree button
god i wish someone else bought tower's ip jesus
try moving your taskbar to right or left and relaunch the game
rip
ah fk this, i aint gonna download over the tof launcher, just gonna pray steam works later lmao
anyone managed to click the hidden button in the upgrade ? my screen is too small and i cant get to the button
yea, missing files and shaders, so i cant do anything , maybe wait
changing res or flipping the screen didnt work either
Hi. Can I ask for some assistance?
Basically I've played the first month on release then stopped. Got interested today so I dowloaded the game but it seems my account is gone. I can still log in with the same credentials, but everything else is nullified. I would like to restore my character if possible.
use autosizer
Still haven't been able to click that button?
isn't it great that you have to use third party to fix a problem in the game ? such a well made and well thought launcher wow, they sure outdid themselves
oh no, i used autosizer as our friend suggested to fix their problems, it worked
the mouse or xbox one control does not work inside claire's dream machine, until yesterday they worked without any problem.
it's probably an overlooked error but yeah it is a pain in the azz
@magic shale What settings did you use in autosizer? I still can quite seem to reach the accept button.
increase the height and reposition your window
why the game still crashes on launch :c
i made mine 1080x1080
and repositioned it to 0, -100
Thanks for the help. thx
downloaded the steam ver, now i can't even get to the level infinite screen. just goes black after hitting launch.
1920x1280 resize option
@dire oasis That did it, thanks so much.
i had the same issues before
i contacted tof-support and this is what they gave me
and i was barely able to click it all the way down there
Yeah, it's a pretty weird bug.
Dam that means I can't go into that area then
Were you able to report it to customer service?
at least u see something
nice game u can't even play it is worse than before ...
||I'm at the point in the story where were back at astria and me and franz just went through a heirs of aida base and looked for clues, and found out they're going to be going back in time to before the cataclysm...and he sent me to dr.claire to see what she thinks...and I went to clair and now shirli is there...and last I saw her zeke was carrying her out of dr.claires lab after the attempt to wake her up like failed and made her a lil evil? And now she's fine but zeke is missing and we're going to another dimension or something? What happened to the storyline? Did my game mess up? What about the heirs of aidas plan to take of astria and go back in time, we're just abandoning that? Im so confused guys, is this how it is or did my game mess up?||
||is this a genuine question?
if it is then u probably should ask that on #tof-lore ||
Hmm, I was thinking it was a glitch, but lore channel could probably help me more, thanks!
redownloading the pc client. have they acknowledged the issues?
any can confirm if the Steam version has issues with the performance?
has good fps (60 permanent), and now many stuttering and fps loss (this happen since 2.1)
someone learned how to repair the insta crash error?
the download is really slow , how do i fix it?
Yeah and no I couldn’t report I can’t even login lol it just goes to 99% and then kicks me back to Home Screen XD
Thankfully I have an alt account so I guess time to focus on that one more till Hotta fixes their buggy update
i'm stuck on this screen pls help 
this seems like its the best solution
@cobalt valve
love how it still crashes immediately after launch 

my one golden nuculei
how do i re-size it am on laptop sadly
youll prolly have to use the autosizer
should be under the comment i mentioned
otherwise idk sadly
thx for trying u know where i can find this autosizer is it like downloadable or smth?
whats the one u using?
tbh i dont use one, didnt need it, just thought it help out by linking previously asked questions here
you might have to ask the og person who answered, sorry
aight thx for everything

?
I mean It does say what to do
finaly the game opened, i just unistalled the game , deleted the folder on the disk c , appdata local and roaming
i cant seem to full screen it anyone know how to fix this?
the hotta folders, and tof launchers
@green quail
Got the same issue, which autosizer is good?
already used the maximized resolution, when will they fix this..
is there any way to fix the instant crashing on ios? i gotta close and reload like twice everytime it happens
also tried hiding my task bar seems like nothing is working
same
1280 x 1024 it works @hasty tide
other resolution should solve
when you got it to work
probably
did you click any button or something?
i just closed the game and opened it again
dang, doesn't work for me
What has changed controller wise on mobile
Like I get like the basics but don’t know how to move that cursor
try doing your themed event. it wont even show your wanderer. something is bugged
how to fix the launcher bug ?
Is it this?
In which case, I also wanna know
There is no way to proceed here
Btw the bottom white part is just my other tab
what is this autosizer?
Hi, the game is really unplayable, too much lag, you can be walking and you automatically end up in the sea
anyone can tell me how to use autosizer for tof launcher?
anyone been able to get past being unable to login on cocoaiteruyo?
there is literally no button there even when i change positioning
I DID IT
changing to 100 make it appear for me
why this not working
WHERES THE SETTING FOR THAT???
GG stuck here cuz the some is full to access
is this game for real ? the hole day with this launcher problem and no fix ?
yeah for real because the company is crap
You have to teleport for the settings to take effect for some reason. I changed mine to smoke, teleported, used skill and smoke ammo is the first one.
thx for the info, i'll try it
It will also rotate between ammo types every second. So remember to double tap the skill button.
Is there a change in the settings from the update? game has been super laggy like its randomly dropping frames
turning settings down did nothing normally i play on original or extreme but all lag the same even smooth
Its been a whole day and they didnt announcement anything about the black screen crash ?
Guys, If I change server do may curreny monthly pass will be transfer?
Simple answer, they don't want more people in. The game is already doing horrible with the large flush of players. Its just like the false ban incident back in launch, they'd only fix it when the game die down.
What if my standard pity was 77 before update and now 0???
Crashing in iOS has become more frequent after the update. Oh well I guess after each update! So I guess the server kicks me out of the game because so many people log into the game?
I have the exact same issue. Any solution ?
Guys, before my game was fine, then im entering mirroria, force closed. Now im stuck, cant play the game. help
This happens to me as well.
At that time I installed ToF on another mobile device and get out from Mirroria with it.
After I finished my business in Mirroria, I use my regular device again to play.
*sighhhhhh. Thankyou
currently none. there is no additional patch or anything right now. 😦
i got update bug? idunno. on mobile it loops update error please try again.
it seems to load on pc though.
Sad
Excuse me, yesterday, after 2.4, I experienced the 90% loading bug after switching Voice Over pack from EN to JP. Repairing the game worked, but the problem resurfaces today. I am running the repair once more to see if the problem is fixed.
Update: Seems not to work.
Update: Switching to Dx12 seems to... work? Or it's random and I got lucky.
hi guys, after the update i got black screen after opening the game... Anyone have any idea what i'm facing? already tried some youtube stuff... already re-installed the game...
increase the height
hello can someone help me?
hello, i need help, can someone help me?
I accidentally skipped the whole initial story and now I can't advance in the game, I don't know what I did, but I want to play the story normally, please tell me what's the fix, I don't want to make me an account again and lose the rewards of the patch either
iirc wasn't the Aesperia storyline demoted to "Memories" now? You can replay them anytime, or can instead jump straight to Vera instead
I can't do it the other way around? I can't even deactivate the towers and I want to play normally and calmly without skipping everything.
has this happened to anyone else?
Hey, so I've been trying to log in for the past few hours and seeing how this is a technical issue I'd like to have some thoughts on what I can do with this... I haven't played this game since launch but I tried to get back into it but this is all I received when I try logging in
https:// www.toweroffantasy-global.com/ news-detail.html?content_id=63313d77acc6aa4f9ba9989ab91e1e789201
In the previous version, Wanderers were required to complete 6 chapters of main story missions in Aesperia to enter Vera. But in the new version, you only need to advance to Chapter 1-04 to enter Vera.
they "downgraded" the Aesperia prologue arc to no longer be part of the "required" storyline to reach Vera (which I can understand - 1.0 was just janky in terms of storyline and exploration). iirc it should be in the Memories section now, though not sure how to access it since I've cleared mine long ago
Having said that, the skipped story of Aesperia will still be kept in the form of Memories. Wanderers can tap the button in the mission guide window at any time to switch the storyline and return to the mission stories of Aesperia.
try that
Idk if you're talking to me about that but literally as soon as I enter the game, it gives me that error. I literally have no idea what this could mean
Like the loading screen and everything before is fine but as soon as I'm at the screen where I can press enter, it pops up
no no llegue hasta donde esta el arconte y después de hacer algo, me salte toda la historia, no se como
sorry
I didn't get to where the archon is and after doing something, I skipped the whole story, I don't know how.
haha xd
oh I was replying to @mint moth's story concern
as for your login error, honestly no idea. it could be related to the usual "Login Status Exception". Try logging out of the launcher, logging back in, and booting up the game again. The sometimes works for me. Also try disabling VPN, because that also sometimes has an impact (I often encountered that issue when playing from two different PC's at home/office)
How about any anti-virus protection, like Norton or something?
try showing your terminal > story screenshot
Is there supposed to be an option here to be able to do the main story even if I skip it or am I misunderstanding?
ok
could be. i usually had issues with Bitdefender. can try disabling them just in case they're the issue
what happens if you click?
this is what I can see on my end, not sure how it is for you
do the quests not show up on the quest menu? cause i entered vera before finishing aesperia arc and went back to aesperia to finish the story
hmm. most definitely a bug then. I think the intention is that you should be able to continue the Aesperia story line from Memories (Recuerdos), but the developers probably made a mistake.
in either Astra or Bagnes port, can you see if there's a "main quest" NPC ? maybe you need to talk to the NPC to continue? if not, then it's likely a bug
they changed the way it works this patch, and supposedly reduced the required chapters from 6 to 4:
Having said that, the skipped story of Aesperia will still be kept in the form of Memories. Wanderers can tap the button in the mission guide window at any time to switch the storyline and return to the mission stories of Aesperia.```
Though, it seems like they made a mistake in the implementation, because you can't access the Aesperia storyline right now
it sends me to hykros, and there it only lets me advance in vera
definitely a bug from the new update then. you should be able to continue with the Aesperia storyline based on how the devs described it, but can't access it right now
Welp that’s damn great. Nothing I’ve tried has worked… I’m just gonna go to bed and check in the morning or something if it works then
clicking doesn't let you change it?
can someone do the thematic event? it does not detect my character.
I see. It's definitely bugged then. That or they added some weird secret requirement like level/equipment requirement, but that does not make any sense.
and also you can see the thematic event that was of open sesame that I was going before the update
and what should I do?
dose anyone know if the europe server ar down/overloaded?
cus i keep getting the server error on the launcher
two things:
- wait for the devs to fix it, maybe make a bug report in #1007842564726075432 if you're willing to help
- make a temporary new account just to "experience" the aesperia story (
though I won't recommend that - there's a reason why so many people skipped it)
and event that was there before it worked for me before upgrading
ok
then all is lost :c, I hope they fix this later because there is a character I liked and I want to put together for her, Lin, however I don't know when she will be back, I will try to do vera's story and see if after that it allows me to do asperia's, is there any instruction to do a bug report?
welp time to uninstall again, launcher dont want me to play so
hopefully they can fix it later so that you can "come back" to the Aesperia storyline, though honestly once you've played Vera storyline, the Aesperia storyline feels so poor/janky in comparison except for a few moments. Once the devs fix the bug, probably worth returning to the Aesperia storyline afterwards if you really want to experience it first hand.
Tho if you want to just play, the very short summary of Aesperia storyline is that ||you find Zach, who "saves" Shirli by making her a cyborg, ie. "Nemesis", with the "help" of the Heirs of Aida. Then stuff happens with the Heirs of Aida fighting them as a result, and Zack disappears, and now you're helping the new main character Nemesis/Shirli find her brother Zack (who is suspected to be in Vera, which is another dimension before backstory catastrophe stuff that happened which split planet Aida into multiple dimensions)||, and you can now continue the Vera storyline normally with that background information.
as for the bug report, just check the pinned comment in #1007842564726075432
thank you very much for trying to help me, I appreciate it very much.
Why my email for this game suddenly gone? It's say "account does not exist ", I'm using that email from the game still from begining open beta?close beta?
Before I can play it (last month) but when I'm using reset password it's say "account does not exist ",
Can someone tell me?
Welp doesn't work for me
Uh... how am I suppose to even get out of this launcher?
need some help here aswell
okay thanks
can someone help me?, i was trying to login and got this message, old player coming back
uhm, what
i alrady tried 3 times..
did anybody else experience the same issue with their home?
yesterday it was working fine, now the name changed itself in Mi-a Fan Club (seems like a database error/bug), as well as the buildings not working anymore (its showing a string instead of the level). I can't even claim the daily resources
UPDATE: Home Island is now working fine. If someone else encounters the same issue, be sure to enter your home at least once and then exit to make it work again
did you already got the answer by any chance lmao
yess...
share that
I found it myself after many tries xD... I wonder why it was so hidden
ROFL. thankiyu
can someone pin that please? I think almost everyone struggled
where can i send ticket to unbind my email account ?
im sorry, how can i download this program? i'm looking it up and it only shows stuff related to font size
My update stuck at 7.6gb/19gb .. then it crash .. should i redownload the whole game or theres other solution?
I've got a problem with the settings if i open the game and want to go to the settings menu it just crashes. Both when i'm in a server and on the server selector. I tried to repair it but it still happens and i find no solution online. Anyone got tips?
This game is unplayable with all those lags 
I've gotten this server error ID 5/2139. It's annoying that I cannot even log into my account.
Could anyone help? Thanks.
same here
this started today?
or yesterday was the same
wanderer disappeared from all radar
Wtf?
May have to go towards the sea floor to get it working.
is there a way to find out your server ping on PC?
I keep on getting this when i try to join the Libera server
Does anyone know a way to fix this?
my falcon quest is broken mi-a not appearing and cant get the bike
ive had this problem for 2 days now i been here asking for helping and nothing anybody know something
almost an hour in and im stuck with a game breaking bug I've tried unstuck restating the game and google and done made several post in discord
have you tried cancelling the quest and getting it again?
How to disable dlss? After activating it the "none" option disappeared
check the pinned messages on this channel - look for the post with the following snippet:
[SystemSettings]
r.NGX.Enable=0
Same there 😦
hello , i wanted to try to get my key bindings to dive into swimming when i press the settings button game crashed , i restarted and pressed settings again in the menu and game crashes again anyone has crash issues when clicking into settings ?
I tried reinstalling on both normal launcher and steam, tried both repairs on launcher and swapping qrsl and it still gives this error
anyone got a clue why?
Cant even play the game after the update its fking crashing every 2 seconds bruh wtf?
hey idk if this is smth anyone can help me with but i just bought 900 Tanium and didnt got it
i got the dark crystals for first time pay but no tanium
anyone got suggestions what i could do?
@brittle pivot thank you that fixed it it took a min to find how to reset the quest
Good news was finally able to log back into my account stuck in Innars City and leave so I can play the game normally
ToF has mem leaks again?
The very fact we have alot of background processes in tof_launcher 💀
any opinion by devs about the insane lag?
devs: "
"
disable the dlss. it's the only way
if with dlss disabled, after restarting the game, you will see again the ram leak, maybe is another thing opened on your system (probably becouse i don't see tof stealing ram, for what i see from your screenshot)
RAM is fine, was just wondering cause usually it'd be 5-6gb VRAM on previous update @ 1440p max
oh, so np xD don't mind the vram xD the memory leak was with the normal ram (with dlss enabled i got leaked 12 gb
)
i just got hyped by the game trailers and stuff, downloaded the game and wanna start playing, but my start screen looks out of ratio? and i dont see a start button or smth... wuts wrong here
this is a fullscreen snip of what i see by the way
Use AutoSizer as mentioned earlier in previous messages
in pinned?
found it, thanks!
@delicate ridge , @untold kindle – Looks like in the referenced video there’s a game window shown for a split-second – which then closes.
Take a look under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes" and see if you see any folders in this location. [or, Saved_Steam, if the Steam version]
Assuming they’re being generated: If you can archive a couple of the most recent of these crash-dump folders {e.g, with winrar, winzip, 7zip, etc} and send me them (via DM's) – would be glad to take a look and see if we can figure out what’s going on there.
@rustic cobalt – Blackscreen crash that you’re facing similar to what ‘MalungkotnaChunchunmaru’ posted? If yes, same as above, please check for the existence of crash-dumps.
@pearl ridge – Blinking blank-screen (shown briefly), and then back to launcher sounds similar. Same as above, if you could check for any dumps.
-- Similar offer of course extended to everyone else with abrupt game closures for crash-dump analysis / help, especially if they've started with the new 2.4 update. {responses may take awhile as I go through them all one by one}
If since the 2.4 update you're experiencing abrupt "client closure" on opening the game's settings, file-corruption seems to be a common cause of this.
-- Please try to perform a launcher or Steam verify / integrity check of your installation.
For any situation where you believe goods weren't delivered for a purchase, this is something that'll need Customer Support's assistance. Support will get to the bottom of whatever went wrong and get your Tanium {and associated DC} delivered.
-- If you've not already done so please #game-support .
Was a UAC elevation prompt thrown on clicking to launch the game? If not, try running the launcher {or Steam} explicitly with administrative elevation.
There's been a few reports of startup failing from lack of rights, e.g - no elevation prompt - and the anti-cheat driver not being loadable as a result.
ty ig i'll have to wait for a reply from support
whats kinda weird is that i got dc but no tanium
This behavior is part of the "multiprocessing" feature of CEF, which the embedded browser is based on {both for the client and launcher}. Admittedly this does chew up memory [since Windows has no concept of process-forking], though the OS should reclaim a part of the overlap automatically in the background {despite that this isn't reflected in the per process stats}.
- Specifically for the "Libera" server, and not others within the same region / datacenter? Do you happen to have any alternate form of Internet Connection that you can try? For instance, cellular tethering.
If you've not already restarted all Internet equipment (router / modem / CPE), this would be a good starting point as well.
Does anyone know why my name doesn't come up?
Since you've already tried a repair, please check for the existence of any crash dumps under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes". [or, Saved_Steam, if the Steam version]
-- If you can send me a copy of the most recent of these folders (zipped up with an archive tool -- over DM's), would gladly take a look here and see if we can figure out what's happening.
Don't have an answer for you on this one unfortunately. Would recommend of course that you #game-support as this will likely require some digging on their part, on the server side, of what's going on there with the event selection.
- I assume you're indeed on that server.
thank you
Is there a problem to exchange redeem code at the moment?
happening to a lot of us. you cant even claim gift codes
contacted support via email and they said theyll look into it
nothing since. was workingbefore 2.4 so something to do with the update/LI Pass i assume
Seen a few reports of the character select not working (for a server) for the in-game accessed new-event as well. Likely some kinks to be worked out.
Ahh i see so it's not me alone
cant claim twitch drops as well
ye. if you scroll throught the #1007842564726075432 you will see a few
Change pfp server
all of this is fine but we're missing out on perfectly fine daily rewards
Indeed, don't mean to downplay the severity of getting this fixed in a timely manner.
one can only hope for now. takes away from the excitement of a new update
Not sure if it happens to anyone else but even on fullscreen, my mouse will move to my second monitor. Not being confined to the game. Having to alt tab constantly
Not necessarily the best option, yet you could arrange your monitors (orientation) in Windows on a diagonal. This will make the point of crossover between the displays a single pixel in the corner, and likely prevent it from happening -- while letting you keep both displays active.
It happens specifically for Libera. I switched to other forms of internet connection and restarted he internet but it still gives me that screen.
Are there any solutions to "Failed to chance scenario, server is not ready yet" ?
changing ch before entering
hmm, thank you, will try that
could work idk I honestly never had this error
Any solutions for "failed to fetch character" error when connecting to twitch or "Unite grand sea treasure hunter" and "Open Sesame" events?
@hollow sigil – Generally instances like this tend to be connection-oriented, despite only appearing to happen on a single server, and even though your other connections faired no different. For instance, if you were to create a new character on Libera (using another account) – odds are strong that you’d be able to complete the login-process on that character.
As you play a character, acquire items, level up, gain weapons .. the data associated with a character grows, and this increases the data exchanged during the login process. Which, in turn raises the likelihood of something going wrong in the initial exchange for login.
Routing issues like this to clear up on their own just as abruptly as they start, and that’s likely what will happen here.... However, if it doesn’t clear up, then you’ll need to get both your ISP and Tower of Fantasy’s support involved here. In the case of the ISP, you'd want to explain the service that you're having connectivity issues with (e.g, mention Tower of Fantasy), and when contacting Tower of Fantasy's support, you'd want to provide details on your ISP / where you're connecting from [along with your IP address].
^ The goal is to have both ends (your Internet Provider and Tower of Fantasy's support) look at routing in each direction, and hope that something problematic is found (in either direction).
No matter what, you'd want to #game-support to get an investigation rolling. Support may also be able to recommend troubleshooting steps that we can't, that otherwise would breach the user-agreement.
To anyone having the problem the game not lunching. I did a reinstall. (uninstall both game and luncher deleted all files created by the game) and now seems to work but laggy as f.
Thanks for checking in with what worked for you.
Far as that lag that you're having, is this the latency style (action delays), or more just poor performance?
Poor performance i think since i play on a low end laptop. But this time its much worse. Before the new update its tolerable. Around 24fps. Now its only around 15 and i get delays . Also set the game to low all turn off anything . But still laggy
Far as laptops go, you can lower the resolution of the Windows Desktop, and this can sometimes help tremendously -- the game will respect the Desktop's Res, in fullscreen. Especially if that's an IGP (integrated graphics processor) you're on.
Yep. I did that lowered the reso and disbled fullscreen still. 15-18fps. 😦
In that case, going to shoot you a DM here to try to gather a bit more details on what hardware you're running.
Thanks ill dm my system
why does it say redemption error please contact cust service whenever i try to put in any code?
I have the same problem, where can i get the autosize thing?
i hope they make option for damage total on every stage i dont like % i need specific number
even for buff collected into % xD wtf
Why when i logoff in my account (y) and login in another account (x) i enter in account y?
I trying to help my friend in game but when i try to login i just log in my account...
Will try this hope this works. Did a reinstall before but didnt delete the pre files.
I did reinstall and nothing work, still black out and return to laucher
So i try install steam ver, luckily its work for me
Have to change religon to download the game 
The same thing has been happening to me as well. As far as I know, this is a recent issue (The first complaint of it I've found is from about a day ago, and I haven't seen mention of it in this server predating that)
If after updating to 2.4, the game immediately closes following clicking "launch" -- with a log file throwing an error of:
<ErrorMessage>Fatal error: [File:Unknown] [Line: 2049] Failed to find shader map for default material WorldGridMaterial(/Engine/EngineMaterials/WorldGridMaterial.WorldGridMaterial)! Please make sure cooking was successful (No inline shaders, null GTSM)</ErrorMessage>
-- Excess asset files left over from a previous installation that were not properly removed, is likely the cause of this.
Normally Tower of Fantasy's installation will have two files in the following folder:
\Tower of Fantasy\Hotta\Content\Paks\Hotta-WindowsNoEditor.pak
\Tower of Fantasy\Hotta\Content\Paks\Hotta-WindowsNoEditor.sig
If you find the following two 'extra' files, their removal should correct the error and get the game launching once more.
\Tower of Fantasy\Hotta\Content\Paks\Hotta-WindowsNoEditor_0_P.pak
\Tower of Fantasy\Hotta\Content\Paks\Hotta-WindowsNoEditor_0_P.sig
Odds are that you're hit with the newly pinned message, if you wish to fix your launcher install. The Steam installation worked due to having a new install path.
@hasty tide Try the pinned solution.
Closing the game and launcher, wiping the contents of the following folders (performing a full reset), then logging back in usually does the trick in situations like this.
%USERPROFILE%\AppData\Local\Hotta\
%USERPROFILE%\AppData\Roaming\tof_launcher\
%USERPROFILE%\AppData\Roaming\tof_launcher_Steam\
That said, be aware that account sharing is against the user-agreement for a variety of reasons, including account safety.
hello, are you still having this issue?
apparently its caused by L key already binded by another thing before update
need to change it in the Input.ini file
Hii I'm not sure where to post this but I recently redownload ToF but I forgot which server I used to play on is it possible to find out which it was?
i remember there is a list of what chars in which server for you acc
I saw on Reddit there's supposed to be Characters owned button somewhere but I can't find it🥹
It isn't showing that for me🥲 does that mean my account is gone😓?
I tried multiple emails and this is the one that worked it said "account doesn't exist" for the others so the accounts probably still there?
hi i keep getting login_state_error then it crashes im using the steam version is there anyway to fix this?
I managed to find my uid from old in-game screenshots will that be any help?
oh thank you i ll change that and yeah L was to take food thanks for that i ll try it
my game crashes whenever I open the options menu, is this a known issue?
@muted magnet
where's this file? under what directory?
input.ini can be found here for steam: C:\Users<username>\AppData\Local\Hotta\Saved_Steam\Config\WindowsNoEditor
or here for non steam: C:\Users<username>\AppData\Local\Hotta\Saved\Config\WindowsNoEditor
anyone know how to proceed here? just login and it takes me here, no button just those agree thingy
no?
The same won’t stop kicking me out literally every time I press a button
Or when I try to just open it, is it an issue w my device or??? I don’t get this with any other game
try press enter

My ToF launcher ain't starting fsr
I can't run it
It keeps starting but never launches
Why is it not starting
I'm even running it from steam
I always run the game on admin perms so that weren't the problem, i got it figured out already though
the problem was the old qrsl/.ini dx12 tweak from back then
ToF on iOs crashing in vera after 2.4 update. Fix asap hopefully
clicking launch and the games launches for 2 seconds and then it crashes, nevermind
Hmm i have a problem , my game won't stop crash when I teleport
@ebon wadi @modest imp
The problem seems to have been me using an old input.iti file for controls it uses the old format wich the game couldn't load so i got it fixed but thx for the help
hi, im trying to launch the game again after changing laptop and I stopped playing a long ago too, but then this appears and it seems there is no button to continue?
put your taskbar on left side or right side
i think that's not the problem, i still see the wallpaper from my laptop between the launcher and the taskbar
welp up to you just sharing my thoughts here that's what i did for me
it seems to be something else because someone else had the same problem too
https://cdn.discordapp.com/attachments/1067671458874146866/1091685009703845939/image.png
err i just logged in like 2 hours ago, why suddenly this happening now?
I clicked agree to all, why's there no option to continue?
enter or tab->then enter ?
nothing
is that btw full screen ?
yeah
can you set higher resolution like 1366 x 768 ?
err how do I? its the launcher
in windows display-settings
oh i just cropped the ss
ohh can you set higher ?
the resolution? this is max
anyone having similar issue to this? I am experiencing this, everytime i launch the game it turns on my camera. As I can tell from the stupid camera light. And I am getting this login state error,
i think you playing in laptop(that screen cannot handle over)1366 x 768 so you need external display for higher resolutions
yeah 1366 x 768 is the max
btw you have television ?
I do but I think i'll just download it on mobile than going through all of that
tryed never connect laptop to television ?
Anyone here can help me please, i getting this error. And for some reason the camera keep getting turned on when i press quit button
what type accounting your using ? (steam) or laucher(google, twitter, etc) ?
ps. pressing execute file don't means you allowed play game, you need account to playing out...
google, this is seriously bugging me, any mod or admin i can get in contact with? The game crashed and then updated itself 3 times and now when i enter the game, my data is there but my camera is turned on at the bottom right, as you can see I taped it so its blurred.
ohh launcher(google) recommend autologin(off) then manual login as google-login
They turned on my camera without permission? I can't turn it off at all.
It doesn't exist...
that's a different kind of camera, that's the in-game camera view, they mean their physical device camera
they turn on my LAPTOP's camera
as u can see there is a webcam image at bottom right
if i point middle finger at my camera, it will show there
how you guys fix this, im using pc
what ? 
i login by clicking the google-login and turn off "stay logged in"
you're getting the problem too?
yes exactly "WHAT the actual F***?"
yea, cant do shit on this, if this is their idea of april fools then im pissed
is there a file that can change this?
yeah idk, I'll try again later and see if they fix it
I am actually gonna quit the game at this point if they using my camera, I have no idea how to solve this
This is disturbing as hell
hopefully by tomorrow i can play the game if not uninstall
how about disable permission with camera use in windows ?
turn this off and see if it helps

the grey box still exist
it just blocks the access
Very strange for that camera thing. May wanna check if other hidden programs, malicious or computer vendor, are activating it.
i never see game allowing to camera use...
uh, do you have an app like xbox or something similar open? I don't think that's an actual feature of the game
never did downloaded anything...
Yeah that's not a feature of the game.... @charred quarry May wanna check with any stock software from your computer's manufacturer. Maybe their software is bugging out.
My brother once bought a "brand new" laptop at a store.... Seemed legit. Turns out there was tons of malware and spyware after running a few scans. What a crock of feces lmao.
so gray box coming out when playing game ?
if i file a bug report, can i just file and not putting uid? dont know mine
uid coming out when lauching game or playing game botton corner
it is disabled from what i know
open task manager and see if any programs you don't know of are running
Mine is an old one i been using
cant launch game cuz of TOS accept not found
it may be in the background processes, if you don't know a lot of them there you can send me ss's and I can help identify it if you want
I checked through the previous posts and that honestly looks like some malware has infected the PC. May be hijacking anything that is opened up.
screenshot ?
erm the camera only turns on when i launch tof and only tof
...

Disabling camera works as a temporary solution but I don't know the exact problem causing this
ahh screen problem
so how?
you have extrenal display or tv to connect ?
nope
if laptop screen not support over 1360x756 need external display
I think It could be my nvidia geforce shadow play
Might be attackers specifically targeting ToF, or ToF itself and programs similar to it are targeted and exploited. I'm not aware of ToF requiring camera permissions... though it could be a Google thing on their end? Do you play this account on Android too?
When i turn it off, It turns off the camera
ah, well yeah, shadowplay does that during games, there should be a way to turn it off
oh yeah that does look like Nvidia Shadowplay putting something in that corner that was assigned in the program.
w8 that means "nvidia geforce shadow play" think you playing like "streamer" hosting game feed+video image 
Maybe something changed in Shadowplay to switch to something like that ^. Mine is only set to FPS counter, for example.
@dawn topaz I put it on my TV but same thing
put higher resolution to external display like 1280x1024
trying to figure out how to turn it off
the window for the launcher is too big. Has been like this since launch lol. Try resizing the window to be smaller by dragging the outlines of it.
i got like 27" display with 1920x1080 working fine
i tried opening the nvidia control panel> adjust desktop size and position> checked override the scaling mode set by games and program> retried log in and it works?
yeah that sounds like it can be a solution. The launcher window size really does not scale properly.
I just cope with resizing the window as needed lol.
Just move the mouse over the edge of the window. The cursor should change into another icon. Click and hold and drag it to change size.
ToF launcher looks like you can't resize it, but it can.
same im getting this too now
For Rin, it seemed to be a setting in Nvidia Shadowplay. Looked like the Alt+R hotkey for displaying whatever it's assigned to got changed to webcam facing you.
Might be a bug from Nvidia's side...
Is your system using a GPU by Nvidia?
yes
Oh? This seems to be related to the new launcher then... Do you log-in via regular e-mail or Google account, Twitter, etc?
by steam
Hm..... Might be bugging out with Steam after the new Level Infinite launcher update.
Try signing out completely from Steam, and force closing it, and restarting PC?
check game folder has steam_api64.dll ? (is recommend has by steam-games)
Ohhhh also after that ^ try verifying integrity of the install by Steam.
the last button as shown here. (This isn't ToF, it's for Skyrim lol but same window can be seen.)
Right click the game title in your library, click Properties, click Local Files and you should get to that window.
tried this, no-go
where can i find this
the easiest way is probably just to verify integrity of game files.
ok i do have it
trying this rn (have a feeling it might not fix it
)
tryed laucher(repair) ?
cuz wtf i just played 3 hours ago and why suddenly 😭
yeah if that doesn't fix it, may be bug with the new updated launcher for ToF.

Also are you sure that another device like your phone still has the game open?
true facts
The error itself sounds like you are still logged in haha.
nope i have it logged out ald
and yea i do can log in mobile but not pc
Normally other apps handle that by disconnecting the current log-in, but well who knows how ToF handles it lol.
Ohhh so mobile works okay?
yep doesnt fix it
yes
i tried this and no use, cant resize for some reason
oh wow you know what i just tried it for the new launcher and it doesn't work lmao. Nevermind I stand corrected. The old launcher window could be resized manually.
But then again this new launcher window does not oversize itself for me anymore for some reason.
switching to higher res didn't work, I'll give up on it
alrite i just did this and now i can login
but i need to reset my settings
gg
Platform: mobile.. Android (one plus 9 pro)
issue: The fresh journey not visible. I did enter and exit build mode.
has anyone keep getting errors when putting codes in?
im not using the last 2 codes since ik those are fake but when i was putting the other 3 codes in it doesn't work
when will this be fixed?
Anyone know how to fix stuck loading at 90%
hello i dont know how go from chapter 1-5 to ch7 !
What I have do get this one?
Is there an option to set dialogue louder? Everything in game is super loud but dialogue is so so quiet
can you disable particle effects somehow? this is painful
Tower of Crashes

Help, I can't log in to the launcher. Displays: server error, id 5/2139
Fr
Tower of Lag & Bug lol

tower of errors
ps there lot guides in pins ->📌
Are they gonna fix this with hot patch or the next update.. Lol.. 💀
bugfix gacha. gotta swipe the card until you get the SSR hotfix 

"C:\Users\%username%\AppData\Local\Hotta\Saved\Crashes" if want debugging your self hotta.log->screenshot last 10 lines
This keeps popping up and won’t lemme log in at all
My game crashed over 30 times in the new region😔
ok, not sure if this is the right channl but here goes anyway, how do i delete my tower of fantasy account as i can no longer play the main story from the beginning as it will not let me continue from where i left off since update 2.0, witch has really annoyed me to the point that im not botrhered about playing it anymore, even though i have spent alot of cash on this game, and when i say alot i mean more than £500 since the release of the game itself. and now i cant even continue with the first chapters anymore so i will cut my losses and delete my account and stop playing, so could someone let me know how to delete the account?
You guys need to improve the servers, there's way too much lag, almost to the point it's unbearable, also, what's the point of the in-game feedback system if when i try to use it it gives me this messages even when the details are correctly introduced:
technically speaking, there's a bug with how they implemented the Aesperia update, which makes earlier Aesperia quest chapters suddenly inaccessible for players who haven't finished it yet. and yeah, it's really bad. dunno when that'll get fixed, and it would definitely annoy me as a story-oriented player. if you're willing, you can just start the Vera storyline for now, and just pretend that a story-skip happened (at least until the devs get their s h t together and patch it)
as for deleting your account, if you're really commited to it, there's: https: //blog.en.uptodown.com/tower-of-fantasy-how-to-delete-a-character-and-reset-progress/, though I'd probably just recommend just uninstalling and forgetting about the game until maybe 3.0 or so again, just in case you change your mind months later. Even I took a hiatus from 1.1 until 2.0 because the game way was just an utter turn-off back then, but Vera won me over and made me want to stick with the game again (tho it's honestly still quite janky)
Filed a bug report with the discord about my controller support bugs seems like it don’t matter whether you’ve the cursor summoned or not it should switch to mouse mode
Thanks for the info, i will give it some time then and see what happens in futher updates but i really dont want to chapter skip as its a large part of the main story and i am very story driven when it comes to playing any game, if the story dosnt intrest me then i stop playing it, but i really do enjoy the story of this, i just dont like how they are implementing the updates, and like i said in my main post i have spent alot on this game for passes and other such things, so thanks again for the info and i will give it a little more time to see what happens
Can i rebind controllers buttons?
yeah, I do get that (since you do have an ffxiv avatar, and I also play that game rotating alongside gnshn as my "main" games). also, aesperia story is conceptually interesting too (even though the implementation of the quests/cutscenes/dialogue are very janky - I just pretend they're ARR questlines with the jank of 1.0 too, and that Vera is HW )
hopefully the devs turn things around, because the promise of the story (and exploration) is the only thing keeping me in this game too (I don't really bother with the "MMO" aspect much myself)
I think somebody gave advice further down its probably a bug that will be fixed eventually
Can someone help explain
I just bought some tanium with the monthly pass thingy and then it takes my tanium
Anyone know why I'm crashing from when I click settings? happening since 2.4 update and that's the only thing crashing me
Just msg support about it
Is there a way to fix the race car fps drops? Like when you crash into something (the spark effect) and boosting will cause a major drop in fps. I find that restarting the game helps, so maybe a memory issue? Or is it a known bug?
I cant post images in tof general channel, and i dont know why
#1038615599561060372 "Respect all Wanderers!"
any idea why the omnium photos are not whowing up when I'm already in the area?



