#technical-help

1 messages · Page 94 of 1

tranquil geyser
#

no i play on pc lol but i fixed it

radiant edge
#

@fringe wraith, @glass chasm – Since it’s been awhile since you’ve played the game, are you certain that you’re signing into your account identically to the way that you have prior?

-- The most common culprit is with Google Accounts, since a Google Account can be used as plain-old-email. Signing in via the associated gmail address (as plain-old-email) will usually access a -different- game account vs logging in with the external Google OAuth sign-in provider. {e.g, clicking on the Google-Icon}

If this isn’t the case, you’ll likely need to get in touch with Customer Support to either investigate what happened, or to start the recovery process. Given you don’t have access to your account, that can be done via email at: support@toweroffantasy-global.com

@rugged wedge – Two potential causes for this, one being connection related, and the other being software interference {usually winds up being Bitdefender, or COMODO Internet Security}.

-- Does the game crash shortly after the blank / white embedded browser window is shown?
If it does, take a look at the following pin: <#technical-help message>

@turbid lantern – Could you DM me a description of these freezes?

For example: Does the display go blank and audio hangs / loops? Does the system ever recover with a notice of a TDR / driver-recovery?

Generally AMD’s drivers shouldn’t have a problem, yet you might find that your hardware is being pushed harder when running under Direct3D 12. The concern here is that a full system freeze / hardlock tends to hint at failing hardware -- unless that's a very old generation card that you're on.

#

Certainly not, dynamic or static allocation, even if not Class-C Residential (such as is the case with some WISPs) -- shouldn't matter.

What exactly happens whenever you attempt to log-in on the PC? {for instance, do you just get ejected after the loading screen back to the server selection, does the game-client completely close, etc}

#

On those having connection issues in Vietnam, if you haven't already DM'd me with such, could you provide me with the name of your ISP. {or ISP's if you've tried both mobile and landline} Thanks-

-- Of course it'd also help to file a report to your respective provider(s), and that's encouraged too. Yet I'd like to start canvasing the situation so to speak, to see how isolated or widespread this is.

grizzled minnow
#

Been having troubles logging in with FPT Telecom in Vietnam, don't know about the rest but Viettel is working ok, both ethernet and mobile.

split moth
#

Im trying to access to my creatorhub but now send a error message about I have to access to that function... But I create my account and other steps successfully

timber ridge
#

Is it possible to transfer from the Asia Pacific server to Southeast Asia?

tropic harbor
#

Hey, do PC need to have cable connected directly to router to be able to play online? I use USB Wifi Adapter

fringe wraith
# radiant edge <@161537067937955840>, <@243683602674483202> – Since it’s been awhile since you’...

Thank you, I have sent an email. I am certain this is the correct account because the NA Alt character loads fine. I initially signed up with my facebook account and then binded my facebook account to my google account. I have logged in via all methods available to me (email, facebook) and the result is the same. The Nightfall character loads normally, while the Lyramiel character behaves as though it doesn't exist. Hopefully the support team at the email address can help because I would suck to lose the money I've spent on that character.

radiant edge
radiant edge
polar sandal
fast shore
#

I try logging in with my twitter acc but it keeps refreshing the page what can i do to fix this ?

radiant edge
radiant edge
#

Far as the error shown there, it's likely server-side and a problem that'll clear up on its own.

#

That said, for the sake of asking -- how long have you been hit with that for?

fast shore
#

Just few minutes ago

scenic hound
#

how to fix this

scenic hound
#

Help me

wispy drift
#

nitro offer is already dead

polar moss
#

I made my ToF account on my PC using steam. Am I unable to play that account on the mobile version? I don’t see a steam log in button

scarlet pebble
#

does mouse moment always usually stop on pc [using tof launcher ]

jade schooner
#

i registered tof through my google account but i wanna change it to the tof login thing how do i do it

#

there is no option on the website for login options

craggy tusk
#

how do i change the game server? I don't understand the language on the Spanish server. the spanish people on this server don't want to speak english or they can't?

#

I'm on a Pegasus server

patent citrus
#

there's a server change ticket in the shop somewhere

#

costs ~500 tanium iirc

fringe scaffold
#

I started tof on mobile using my google account and played on PC ever since. I use the google login method on PC. Is it safe to say that my tof progress is already bound to google and there's no need to bind it? I went to account center and noticed the google binding is missing from the list of choices.

icy needle
#

ive been stuck on this screen for an hour now

bitter ore
#

hello, I'm trying to install the launcher but it isn't working. I click to download and after that nothing happens and the screen closes. There is only an empty folder on my computer and nothin else.

honest kestrel
#

how do i fix my launcher, this my first time playing in pc and whenver i click launch, it will open ToF for about 5 secs but blank screen then it will close and go back to launcher

frosty locust
#

why is it stuck on logging in screen for over few mins now?

jade schooner
frosty locust
#

thats not supposed to happen

harsh hinge
#

cant find button to go next

brazen sigil
#

Cant get access to this section

harsh hinge
brazen sigil
brazen sigil
harsh hinge
forest lotus
#

what resolution required? im running 1366 x 768 yet can't find the button

uncut tiger
#

after we upgrade to level infinite pass. if we have more than one character (on different servers) will they still be there?

uncut tiger
hasty tide
#

I have a blue screen instead of launcher, using the Steam version. Anyone else has a similar problem?

carmine sun
#

Seems that the update server is hating iOS?
I only got a download speed of 400 kbps for a 12.6 GB update haha

desert blade
#

whats email game ask me to put in level infinity bind menu? Just random one? Have steam auto login

subtle cedar
#

im stuck here, there isnt any other button appearing, the scroll is maxed down

magic shale
forest lotus
#

we need to wait that dev will adjust that launcher

uncut tiger
forest lotus
#

we need to wait

magic shale
#

awesome, good game 🙂

tepid gate
#

is anyone else's game crashing the moment it opens? like another icon of tof shows up after clicking launch on launcher. But it disappears immediately after

sudden lily
#

when I try to start the game, it also crashes

#

QRSL_dx12.exe - Error
but no Description of the error

forest lotus
#

try check update

tepid gate
#

i get no error :<

frosty locust
#

@tepid gate@sudden lily

#

both of you switch to dx11 if you are having issues with dx12

waxen vault
#

hello after the big new update my game keeps on crashing whats going on

sudden lily
#

@frosty locust I have a 3080 RTX and I always played with DirectX12. I tried switching it to DirectX11, but it still shows me the same error message (tried it with Steam and original Client)

sly spire
#

so uh, is anyone's game crashing whenever opening settings menu in-game?

waxen vault
#

mine crashes before even loading fully it reaches 99% and crash

#

right after the current update it dose that i tried to enter 10 times it aways crashes

sly spire
#

I tried both in-game (ie. actual game instance) and during main menu, and it CTD's consistently whenever the Settings option is selected

waxen vault
#

before that it never crashed what did this update do to bug out the game

frosty locust
pearl ridge
#

I have 36gb free hdd, why launcher say insufficient?

wary compass
#

press launch > black screen then crash 🥲

pearl ridge
#

How much gb the update need?

waxen vault
#

no idea but even if you have enought space your game will crash

forest lotus
#

guys try to change scaling on display settings by right click on desktop then bring it back your recomended scale so that it will stretch a little bit the blue button shown here..

candid quiver
#

Any 1 know why the update going so slow even though my Internet is fine

sly spire
#

Man, can't even change settings without a CTD

sly spire
sudden lily
candid quiver
sly spire
candid quiver
near sorrel
#

going through the same issue. i'll let u know in advance that no, repair doesn't work.

#

so dont waste your time.

dire oasis
#

rip 1366x768 monitors

woeful sapphire
#

stuck at 90% loadingscreen too

zenith iron
#

High crash, not letting me in the game.

#

ios 8th generation

dire oasis
# dire oasis

soooo...
anyone know how to fix this?
my display can't go beyond 1366x768

ruby viper
#

Start game -> few seconds black screen -> Crash

#

CAN SOMEONE PLEASE SAY WHAT AM I SUPPOSED TO DO IN THIS

dire oasis
#

i could show u but i can't login due to my issue

tepid gate
zenith iron
#

they need to fix their crash bc i cant enter the game

#

like cmon i dont even have bad storage

dire oasis
#

i had the same issue before
i contacted tof support on gmail and these are their advice

ruby viper
dire oasis
#

it's in the launcher

ruby viper
#

already did same shit

zenith iron
#

speaking of which i did not update my device

dire oasis
#

oof

zenith iron
#

maybe thats why I hope it wont crash otherwise im gonna cry

upbeat geyser
#

Bro I keep crashing I haven’t even been able to play for 5 mins

ruby viper
#

i'm currently downloading an Nvidia driver thingy but i'm very certain that if anything is to go by with my other stuff, this game is fucked to shit and can't do anything right

upbeat geyser
vernal cove
#

Are they updating graphic requirements, cause before, i can still log in and play normally, now it just crashed when launching the game annahmmbella

forest crypt
#

Same here 😐

ruby viper
#

Yup shit's still broken

sudden lily
#

at least we are not alone with this issue...

mighty flame
#

anyone know how to make nickname font size back to normal ??

#

its too big make me sick

#

big smal big small font

#

alrdy lower my font but only nickname remain big

cosmic sentinel
#

this happens when i try and update through the launcher even though i have 30 gb of space right now

upbeat geyser
vernal cove
#

Thanks mialove

zenith iron
#

DELETED GENNNNSHIN YET CANT PLAY

upbeat geyser
zenith iron
#

has mobile beta even get tested lmao bc this does not open a bit

dire oasis
#

i'm still stuck here

#

smh

zenith iron
#

they need to fix their crash bc this isnt normal

cosmic sentinel
#

how much gb does the new update need?? i literally have 30gb yet its not enough

zenith iron
#

i deleted all my pics yet crash

tepid gate
#

yet its still crashing in 2-3s of showing a black screen/icon on taskbar

zenith iron
#

im gonna screen record at this point so they see how shit their bugs are

#

this is not normal lmao

upbeat geyser
dire oasis
zenith iron
#

a game crashing like this is not normal

sudden lily
cosmic sentinel
#

can someone tell me why it wont let me update i have 30gb of space sadmia

zenith iron
#

cant even let me gacha for lan

#

at this point i wont get anyone

ruby viper
#

yknow what would be funny and extremely pathetic

#

if this bug is somehow entirely on the game failing to play that stupid logo screen

sudden lily
zenith iron
#

hopefully tomorrow its fixed bc im being pissed

ruby viper
sudden lily
ruby viper
#

I straight up can't enter

#

black screen for a few seconds and the game just perish

zenith iron
#

it wont run anymore for me

#

not even 1 min passed it crashed

#

cant even open map/gacha

#

the game for mobile wont last for 3.0 looking at how this is

sudden lily
#

If I start the Game, this shows up. Tried everyhing. Graphics card driver update, Reinstalled ToF OG Client and even Steam Client, tried to switch to DirectX11 and other stuff

zenith iron
#

now i get “disconnected from server error”

tepid gate
#

no amount of troubleshooting is fixing it

zenith iron
#

it’s better if the game is in maintenance again bc this is not normal

ruby viper
tepid gate
#

game is not available in my region so can't

ruby viper
#

i don't want to go through the lengths of downloading this junk on my steam only to find out it also doesn't work there

#

currently trying on laptop

cosmic sentinel
#

this game wont let me update it guess i cant play tof anymore

#

i have 33gb

wary compass
simple wadi
#

HELP, STEAM USER PLAYING TOF, I CAN'T SEEM TO DO ANYTHING BEYOND THE POINT OF THE AGREEMENT FORM THINGY FOR TOF ANY SOLUTIONS?

vernal cove
#

Pls, scroll up

near sorrel
#

any fixes to the 90% bug?

cosmic sentinel
eternal quest
#

how to share the event? there is no sharing option

hidden oyster
#

Yay, crashes a few seconds after pressing launch


LogShaders: Error: Missing shader resource for hash '6F6315B1AAE39B533AB7D474C8402928BC321380' for shader platform 0 in the shader library
LogMaterial: Error: Tried to access an uncooked shader map ID in a cooked application
LogMaterial: Warning: Invalid shader map ID caching shaders for 'WorldGridMaterial', will use default material.

in the crash logs :(
repair doesn't fix

polar sandal
# cosmic sentinel uhh

fyi, I cleared my storage to 100gb free and it starts updating, the update size is 19gb but you need more storage than 30gb, i was 30gb to begin with as well

keen basin
oblique ridge
keen basin
forest crypt
#

Windows launcher crashes for me

#

I switched to steam and it worked

ruby viper
#

is it the same one i run into with a few seconds of black screen before disappearing?

misty plinth
#

i have same problem please helpu meeh

fringe scaffold
#

Am I obligated to upgrade to Level Infinite pass if I already use google login?

unborn knot
upbeat geyser
#

A win is a win ig

unborn knot
#

b4 u went into the game, during the server screen, u can re-adjust the options again like graphics

#

normally, it will auto-detect to adjust the setting

#

do u have the latest Chinese Voice Pack? the one that also includes story cutscene\

hollow tartan
ruby viper
#

Also, this is BEFORE the hotta splash logo

hollow tartan
#

you can ignore those

fiery raptor
ruby viper
#

^

hollow tartan
#

dunno man, i switched from standalone to steam and the same problem still there

#

but it worked with that solution above

ruby viper
#

no dice

pale zephyr
#

hey i have the problem that the Scenario doesnt start for the new Quest line when i go down the elevator

#

i got the quest but nothing happens on the mark, i tryed on PC / Mobile / Reinstall etc.

#

anyone got an idea?

tepid gate
dire oasis
#

u can probably figure out how it works after getting it

pale zephyr
hidden oyster
tepid gate
ruby viper
# hidden oyster Yay, crashes a few seconds after pressing launch ```Failed to find shader map fo...

[2023.03.30-19.38.41:444][ 0]LogNetVersion: Checksum from delegate: 0
[2023.03.30-19.38.41:447][ 0]LogShaders: Error: Missing shader resource for hash '6F6315B1AAE39B533AB7D474C8402928BC321380' for shader platform 0 in the shader library
[2023.03.30-19.38.41:447][ 0]LogMaterial: Error: Tried to access an uncooked shader map ID in a cooked application
[2023.03.30-19.38.41:447][ 0]LogMaterial: Warning: Invalid shader map ID caching shaders for 'WorldGridMaterial', will use default material.
[2023.03.30-19.38.41:447][ 0]LogWindows: Windows GetLastError: The operation completed successfully. (0)

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ok so basically i got the same exact error then.

#

Any way i can reinstall this WITHOUT having to redownload the entire thing?

upbeat geyser
hidden oyster
#

very odd - i did also delete everything left in the TOF folder after uninstalling the launcher
that's the only difference I can think of

drifting crown
dark schooner
brave tartan
#

I have the problem that when I open the game it is cut off and it doesn't let me enter, how can I solve this?

dire oasis
#

just look it up on google

dark schooner
dire oasis
#

if it's maxed already then download autosizer

#

and resize the window instead

ruby viper
#

Did you have to redownload EVERYTHING?

#

yeah but you have to download 30GBs or so again right?

#

Fucking hell.

#

actual clownworks

#

nice another three hours wasted just for this bullshit

brave tartan
#

The sizer application did not work for me, it looks the same cut.

dire oasis
#

yeah

#

same here
use "autosizer"

drifting crown
#

Even with autosizer still doesn't work. I just tried right now

#

So, I will have that account sistem notification sitting just there 😂 🤦‍♀️

delicate saddle
delicate saddle
#

Keep saying insufficient disk space. cleared up what I could but not sure if its a bug

brave tartan
dire oasis
upbeat geyser
#

Does anyone know how to stop the game from crashing I have already deleted and re-downloaded 3 times , longest I’ve played is 5 mins

dire oasis
#

u have to set it manually

#

into something longer

shadow carbon
#

my gpu usages is 100%, is there a way to fix it?

dire oasis
#

and then use the reposition to click it

#

here's mine

drifting crown
brisk gyro
dire oasis
brisk gyro
#

was stalking the chat, appreciate the help mialove

dire oasis
#

glad i could help

viscid kayak
#

Is it possible for someone who didnt get any free transfer ticket yet to get it now?

hexed sedge
dire oasis
cosmic sentinel
ripe fiber
#

After the update, my game client kept crashing after entering the game/server. It is the same issue at the start of game launch, and the same fixes doesn't work now, any1 has any idea how to fix?

candid quiver
#

I didn't get twitch drops to my account for some reason I did connect it to the correct acc

delicate saddle
queen sail
#

Anyone got this error after the update?

hollow tartan
delicate saddle
delicate saddle
#

30% so far

#

I recommend you just do it, instead of waiting

queen sail
#

I'm on it too

pearl ridge
#

i caaaaantt plaaaayyy, heeeelllppp

#

after click launch, there blink black screen, then back to launcher

hard garnet
#

How does the new ammo settings work for anna? I have gas but it still let me choose when i use the skill?

delicate saddle
honest kestrel
#

anyone knows solution

sinful birch
#

I remember the last time error 2.3 update is crashing at hotta logo when loading the solution at that time update gpu driver. now no solution at all

#

I can play genshin and world of tanks just now

honest kestrel
eager barn
#

Tof takes 75gb for me,even tho it says it takes 19gb to download it create a file holder that takes up to 39gb before it even download the game.. is it normal or?

sinful birch
#

then install new

queen sail
balmy belfry
#

Why do I keep getting the failed to change scenario server is not ready yet bug when trying to enter Grand Sea Tunnel makes no sense

tepid gate
#

any solution for the immediate crashing after launch button click?

sinful birch
#

nein

#

right now installing via steam instead windows launch, just try my luck whether can run it normally

tepid gate
#

sadly tof is not available in my region since its region locked ;-;

sinful birch
#

how about epic games?

tepid gate
#

oh, should be there. didn't check

sinful birch
#

I dislike hotta tof bot customer service

#

not that helpful to submit report

tepid gate
#

wait uhh

sinful birch
#

wait

#

i don't think epic games got tof game?

hard garnet
sinful birch
#

ahahah too bad

tepid gate
#

ok finnallly the game loaded. am finally in 💀 😭

(incase if this helps anyone)
what i tried,

uninstalled game from launcher. didn't remove launcher.
deleted tof folder that is left behind after uninstall
deleted nvidia directxcache (also did a disk cleanup on c drive afterwards, ticked every box. tho with this, manual deletion should be redundant)
redownloaded game

#

now the game actually opened ^.^

sinful birch
#

pin it

tepid gate
#

don't think i have the privileges for that

sinful birch
#

I don't have directxcache though

#

only got this D3DSCache

tepid gate
sinful birch
#

oh C:\Users%USER%\AppData\Local\NVIDIA\DXCache

tepid gate
#

There's directx shader cache option in diskcleanup as well. that should also suffice 🤔

sinful birch
#

I already downloading via steam

tepid gate
#

ok 👍

sinful birch
#

if I get the same Issue i try this

arctic lava
#

i have never seen a game in my entire life that make u redownload the game each update.......and with tof getting bigger its starting to get super annoying

sinful birch
#

fenrirsmile only the major one

arctic lava
#

but still xD..there's no mmo or a game in general that make u do that xD..even big dlcs

sinful birch
#

they using update by copy the whole data as is instead incremental update

arctic lava
#

sounds like laziness lol

sinful birch
#

yup

#

but it sure is error proof

arctic lava
#

u guys sure cant wait when game become 60gb+ and u have to redownload every month xD

sinful birch
#

but phone is a whole new pain

honest kestrel
#

but dont have nvdia

arctic lava
#

its definitely a pain on phones lol 🥲

versed wind
#

have fix for crashing when opening settings

#

it's related to having a custom keybind for L before the patch dropped

#

will need to edit input.ini in the game files and change whatever line is bound to Key=L to something unused

sly spire
versed wind
sly spire
sinful birch
versed wind
sly spire
versed wind
#

that's what I did

#

I had changed dash to L so I just changed it back to left shift

spiral heron
#

You can also use the cursor to click the icon on PC

sly spire
#

that works. I guess it couldn't handle the exception of L being used already, and it just crashed, instead of them making a workaround

#

rather shoddy programming, but eh...

sly spire
versed wind
#

I assumed it would be the same as crouch

ruby viper
#

currently in a reinstall process

#

I unfortunately didn't do anything else but to uninstall the game itself

#

Did i fuck it up

crystal sparrow
#

is it now possible to change or unbind google account ??

tepid gate
minor flicker
#

Why my invite in invite code not letting me paste?

queen ocean
#

game crashed when start-up, help please when will it gets fixed

tender jasper
#

Is it normal that I can't log into my account anymore? I haven't played for a long time and I came back today but the game says that my account does not exist

eternal hill
#

i downloaded the steam launcher, used the tof one before, but if i try to launch from steam , after i try to log in it says server issue. Do i have to move some files around to get it to work or what?

queen ocean
#

they better give compensation after they fixed this crash issue, it has been 8 hours and they still haven't done anything about it

balmy belfry
#

I can’t even open my account that is in the Innars city rn I just go to 90% and then crash back to Home Screen

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More so goodbye story cause the only reason I went that far was for the story

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Otherwise it didn’t crash

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After I got the story for saving Shiro game said nope

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And my other accounts open just fine

safe obsidian
#

need help can't pass through here

kind elk
wicked jungle
grizzled flax
#

My game crashes after launch instanly

eternal hill
livid lantern
#

that happened to me too, i'm literally just reinstalling the game on steam to see if it'll be different. i hid my taskbar but there was nothing behind it

#

you can log in with hotta on steam right?

grizzled flax
#

that happens because the launcher is too big, if u hide the bar and use the cursor close to the botton , maybe u can click the agree like me

livid lantern
#

there was nothing under the taskbar for me even if i hid it

grizzled flax
#

maybe a corner in the botton can be seen

eternal hill
#

is there any fix so far for the instant crashing?

livid lantern
#

i wish they just made the launcher size changable like normal games

balmy belfry
eternal hill
#

also, i downloaded the update on steam, is there anyway i can bypass downloading it again in tof launcher?

kind elk
grizzled flax
#

u can change the screen direction, in the windows settings , but is dificult to use the mouse that way

kind elk
#

Maybe try this guys

balmy belfry
#

Everything else was fine but once I entered Innars city and then tried leaving to do the save Shiro quest of the story I began to crash

eternal hill
barren vortex
#

why cant they make it resize to ur device

balmy belfry
eternal hill
#

i just wanna be able to get into the game

balmy belfry
#

I don’t even have a queue I’m just saying my main crashed when I entered Innars City and do the Save Shiro quest

grizzled flax
#

For the people that have small screen, they can change the screen direction on the windows setings to try to click the agree button

balmy belfry
#

I can’t even open the map without crashing in Innars and this was before it didn’t even let me get in

eternal hill
#

sooo i assume theres no way to bypass the launcher download when ive already got the update from steam?

balmy belfry
#

True but doesn’t help that I’m stuck there crashing 24/7 and can’t play either miacopium

#

Fr

livid lantern
#

when will they add region change man

#

there wasn't an indicator for where your server was on day one so im stuck in britain with 4000 ping

#

just invest in bigger servers man

safe obsidian
#

well even with commands i can't force that goddam launcher to show me the ''agree'' button

#

yep

kind elk
#

What if u bind ur account to level infinite

safe obsidian
#

doens't go down enough to see atleast a part of the button

grizzled flax
#

there is a way to that, u can go to screen settings on the pc and change the screen direction , but is dificult to use the mouse like that

mystic raft
#

im on pc an the falcon quest is broken mi-a not there done tried restarting game closing everything out and re starting still not working

nimble niche
#

whenever I click launch to launch the game on pc, it closes right as it opens

nimble niche
#

ive restarted my pc, repaired, I just reinstalled the game

safe obsidian
#

is it the same launcher for steam ?

nimble niche
#

no downloaded launcher from the tof site

#

worked fine yesterday before the release of the update

#

i can try reinstalling it again?? bc i reinstalled it before the launcher updated and didnt realize

#

but I dont want to if its just going to be a waste of time

#

i just want to get the game open-

#

I dont think i have an antivirus, the subscription already ran out, ill check it out ig?

#

my pc came with a free trial but it ran out and I dont know how the thing works lol

#

if that doesnt work then ill just try installing it on steam

#

thx

#

I never did till today

eternal hill
#

my steam version crashes too, dont think thatll fix it

sand nebula
#

I can't load in anymore after doing a dream machine lol

nimble niche
#

im stuborn as hell, i cant play tommorow bc of work so i will do literally anythingto play today

safe obsidian
#

no wonder they are not advertising the game ffs

nimble niche
#

well, then it would still be a good idea to finish the miasmic swamp while we wait for the hype to go down

#

if the game will even open sadmia sadmia

safe obsidian
#

i may do that if i can manage to get in the dam game :T

nimble niche
#

well normally, all the players are spread out, but bc this update was hyped up sm before release, everyones jumping onto the same area to play

#

holy shit? queue is actually back?

#

havent seen a queue since the games release

#

25% ugh

safe obsidian
#

queue for what ? for 4000 ppl ?

nimble niche
#

you must eb in a popular server

safe obsidian
#

how poorly can a server be to only manage that little amount of ppl

nimble niche
#

empty servers arent rlly that good either. i got lucky with radiant, its like the perfect amount of ppl

safe obsidian
#

wth is hotta doing with all the money :l

nimble niche
#

improving the game, cause comparing the game to what it is now to what it was during release, it has grown a lot

#

wish they focus on optimizationmore

#

fair point

safe obsidian
#

i like the game but it's improvement is way too little to call it

nimble niche
midnight lintel
#

um hi, i'm having of trouble with the new TOF update, manly the fact it won't go any further than "agree to the following"

safe obsidian
#

can't give u an opinion since i can't even get in due to their improvement

safe obsidian
eternal hill
#

join the 19392 others

#

im even installing the update on tof launcher just to see if im more lucky there, but it crashes every 5min and takes literally all my internet, so if anyone got a fix for that pls tell me

nimble niche
#

are you using ethernet or wireless?

eternal hill
#

got my lan cable in

safe obsidian
#

i may be due to the amount of ppl dowloading the update at the same time

#

it*

eternal hill
#

nah i have that literally every update

nimble niche
#

not sure if thats how that works but maybe

eternal hill
#

main reason why i installed steam version today

midnight lintel
safe obsidian
#

:0 im downloading the steam version to see if im able to get in there

eternal hill
#

i wish u luck

#

my shit crashes faster than you can say steam kekritter

nimble niche
safe obsidian
#

would be a miracle if he didn't cause most of the times the games gets an update it comes with bugs

eternal hill
#

i only just downloaded the steam version, so i cant say

grizzled flax
#

what a pain, i want to play the game

eternal hill
#

yeah but my daily 1 gold nuculei miacry

grizzled flax
#

no one thinks about the daily gold nucleus

#

i need it

eternal hill
#

same, want nemesis and more claudia dupes once theyre in standard

safe obsidian
#

when was wuthering waves release date ;-; ?

nimble niche
#

reinstalling ti again didnt work

#

so im trying steam now

eternal hill
#

kinda am too, its too sad

#

i got work tomorrow so i cant even really play then

safe obsidian
#

oh well downloaded the steam version and is the same sht can't see the agree button

#

god i wish someone else bought tower's ip jesus

hollow tartan
safe obsidian
#

moved it, hide it and disable already

#

nothing yet

hollow tartan
#

rip

eternal hill
#

ah fk this, i aint gonna download over the tof launcher, just gonna pray steam works later lmao

grizzled flax
#

im seing the crash log , and it says im mising MLSDK

#

and it a really weird crash

magic shale
#

anyone managed to click the hidden button in the upgrade ? my screen is too small and i cant get to the button

grizzled flax
#

yea, missing files and shaders, so i cant do anything , maybe wait

magic shale
#

changing res or flipping the screen didnt work either

mighty sluice
#

Hi. Can I ask for some assistance?

#

Basically I've played the first month on release then stopped. Got interested today so I dowloaded the game but it seems my account is gone. I can still log in with the same credentials, but everything else is nullified. I would like to restore my character if possible.

dire oasis
gentle geyser
magic shale
# dire oasis use autosizer

isn't it great that you have to use third party to fix a problem in the game ? such a well made and well thought launcher wow, they sure outdid themselves

magic shale
willow surge
#

the mouse or xbox one control does not work inside claire's dream machine, until yesterday they worked without any problem.

dire oasis
runic oasis
#

@magic shale What settings did you use in autosizer? I still can quite seem to reach the accept button.

dire oasis
grizzled flax
#

why the game still crashes on launch :c

dire oasis
#

i made mine 1080x1080
and repositioned it to 0, -100

willow surge
#

Thanks for the help. thx

near sorrel
#

downloaded the steam ver, now i can't even get to the level infinite screen. just goes black after hitting launch.

runic oasis
#

@dire oasis That did it, thanks so much.

dire oasis
#

i had the same issues before
i contacted tof-support and this is what they gave me

magic shale
#

and i was barely able to click it all the way down there

runic oasis
#

Yeah, it's a pretty weird bug.

wicked jungle
#

Were you able to report it to customer service?

near sorrel
#

i love 2.4.

#

this is as far as I have gotten on the steam ver. 💀

grizzled flax
#

at least u see something

undone wagon
#

nice game u can't even play it is worse than before ...

frigid meteor
#

||I'm at the point in the story where were back at astria and me and franz just went through a heirs of aida base and looked for clues, and found out they're going to be going back in time to before the cataclysm...and he sent me to dr.claire to see what she thinks...and I went to clair and now shirli is there...and last I saw her zeke was carrying her out of dr.claires lab after the attempt to wake her up like failed and made her a lil evil? And now she's fine but zeke is missing and we're going to another dimension or something? What happened to the storyline? Did my game mess up? What about the heirs of aidas plan to take of astria and go back in time, we're just abandoning that? Im so confused guys, is this how it is or did my game mess up?||

dire oasis
frigid meteor
near sorrel
#

redownloading the pc client. have they acknowledged the issues?

wild saffron
#

any can confirm if the Steam version has issues with the performance?
has good fps (60 permanent), and now many stuttering and fps loss (this happen since 2.1)

grizzled flax
#

someone learned how to repair the insta crash error?

noble sphinx
#

the download is really slow , how do i fix it?

balmy belfry
#

Thankfully I have an alt account so I guess time to focus on that one more till Hotta fixes their buggy update

cobalt valve
#

i'm stuck on this screen pls help miacry

eternal hill
eternal hill
#

love how it still crashes immediately after launch annahmmbella

grizzled flax
eternal hill
#

my one golden nuculeicryingmia

rich pike
eternal hill
#

youll prolly have to use the autosizer

#

should be under the comment i mentioned

#

otherwise idk sadly

rich pike
eternal hill
#

should be downloadable if you google for it yeah

#

from what i see on my browser

rich pike
#

whats the one u using?

eternal hill
#

tbh i dont use one, didnt need it, just thought it help out by linking previously asked questions here

#

you might have to ask the og person who answered, sorry

rich pike
eternal hill
ebon wraith
candid quiver
grizzled flax
#

finaly the game opened, i just unistalled the game , deleted the folder on the disk c , appdata local and roaming

green quail
#

i cant seem to full screen it anyone know how to fix this?

grizzled flax
#

the hotta folders, and tof launchers

eternal hill
green quail
#

its not working ah

#

💀 gonna try and change my settings rq

hasty tide
#

Got the same issue, which autosizer is good?

green quail
#

already used the maximized resolution, when will they fix this..

heavy dragon
#

is there any way to fix the instant crashing on ios? i gotta close and reload like twice everytime it happens

green quail
hasty tide
#

same

swift cloak
hasty tide
#

changed resolution

#

and everything

#

oh ok let me try

#

doesn't work for me

swift cloak
#

other resolution should solve

hasty tide
#

when you got it to work

swift cloak
#

probably

hasty tide
#

did you click any button or something?

swift cloak
#

i just closed the game and opened it again

hasty tide
#

dang, doesn't work for me

hexed moat
#

What has changed controller wise on mobile

#

Like I get like the basics but don’t know how to move that cursor

smoky oxide
# ebon wraith ?

try doing your themed event. it wont even show your wanderer. something is bugged

queen sable
#

how to fix the launcher bug ?

midnight kernel
#

Btw the bottom white part is just my other tab

rapid obsidian
#

what is this autosizer?

livid sparrow
#

Hi, the game is really unplayable, too much lag, you can be walking and you automatically end up in the sea

rapid obsidian
#

anyone can tell me how to use autosizer for tof launcher?

kindred hatch
#

anyone been able to get past being unable to login on cocoaiteruyo?

livid lantern
#

there is literally no button there even when i change positioning

delicate ridge
#

hi does anyone got bug like this

livid lantern
#

I DID IT

barren vortex
tired dove
#

why this not working

livid lantern
#

WHERES THE SETTING FOR THAT???

split moth
#

GG stuck here cuz the some is full to access

queen sable
#

is this game for real ? the hole day with this launcher problem and no fix ?

queen ocean
#

yeah for real because the company is crap

gentle geyser
# tired dove why this not working

You have to teleport for the settings to take effect for some reason. I changed mine to smoke, teleported, used skill and smoke ammo is the first one.

gentle geyser
#

It will also rotate between ammo types every second. So remember to double tap the skill button.

worthy trout
#

Is there a change in the settings from the update? game has been super laggy like its randomly dropping frames

#

turning settings down did nothing normally i play on original or extreme but all lag the same even smooth

rustic cobalt
#

Its been a whole day and they didnt announcement anything about the black screen crash ?

vapid rover
#

Guys, If I change server do may curreny monthly pass will be transfer?

queen ocean
weak lake
#

What if my standard pity was 77 before update and now 0???

carmine sun
#

Crashing in iOS has become more frequent after the update. Oh well I guess after each update! So I guess the server kicks me out of the game because so many people log into the game?

untold kindle
pearl ridge
#

Guys, before my game was fine, then im entering mirroria, force closed. Now im stuck, cant play the game. help

carmine sun
delicate ridge
uncut tiger
#

i got update bug? idunno. on mobile it loops update error please try again.

#

it seems to load on pc though.

near valley
#

Excuse me, yesterday, after 2.4, I experienced the 90% loading bug after switching Voice Over pack from EN to JP. Repairing the game worked, but the problem resurfaces today. I am running the repair once more to see if the problem is fixed.

Update: Seems not to work.

Update: Switching to Dx12 seems to... work? Or it's random and I got lucky.

torn sphinx
#

hi guys, after the update i got black screen after opening the game... Anyone have any idea what i'm facing? already tried some youtube stuff... already re-installed the game...

queen inlet
#

hello can someone help me?

mint moth
#

hello, i need help, can someone help me?
I accidentally skipped the whole initial story and now I can't advance in the game, I don't know what I did, but I want to play the story normally, please tell me what's the fix, I don't want to make me an account again and lose the rewards of the patch either

sly spire
mint moth
queen inlet
#

has this happened to anyone else?

leaden grove
#

Hey, so I've been trying to log in for the past few hours and seeing how this is a technical issue I'd like to have some thoughts on what I can do with this... I haven't played this game since launch but I tried to get back into it but this is all I received when I try logging in

sly spire
#

https:// www.toweroffantasy-global.com/ news-detail.html?content_id=63313d77acc6aa4f9ba9989ab91e1e789201

In the previous version, Wanderers were required to complete 6 chapters of main story missions in Aesperia to enter Vera. But in the new version, you only need to advance to Chapter 1-04 to enter Vera.

they "downgraded" the Aesperia prologue arc to no longer be part of the "required" storyline to reach Vera (which I can understand - 1.0 was just janky in terms of storyline and exploration). iirc it should be in the Memories section now, though not sure how to access it since I've cleared mine long ago

#

Having said that, the skipped story of Aesperia will still be kept in the form of Memories. Wanderers can tap the button in the mission guide window at any time to switch the storyline and return to the mission stories of Aesperia.
try that

leaden grove
#

Idk if you're talking to me about that but literally as soon as I enter the game, it gives me that error. I literally have no idea what this could mean

#

Like the loading screen and everything before is fine but as soon as I'm at the screen where I can press enter, it pops up

mint moth
#

no no llegue hasta donde esta el arconte y después de hacer algo, me salte toda la historia, no se como

#

sorry

#

I didn't get to where the archon is and after doing something, I skipped the whole story, I don't know how.

#

haha xd

sly spire
# leaden grove Idk if you're talking to me about that but literally as soon as I enter the game...

oh I was replying to @mint moth's story concern
as for your login error, honestly no idea. it could be related to the usual "Login Status Exception". Try logging out of the launcher, logging back in, and booting up the game again. The sometimes works for me. Also try disabling VPN, because that also sometimes has an impact (I often encountered that issue when playing from two different PC's at home/office)

leaden grove
sly spire
#

try showing your terminal > story screenshot

mint moth
#

Is there supposed to be an option here to be able to do the main story even if I skip it or am I misunderstanding?

sly spire
mint moth
#

here it is

#

I just have to pick up where I left off?

sly spire
#

what happens if you click?

#

this is what I can see on my end, not sure how it is for you

mint moth
#

that's all it lets me do

uncut tiger
#

do the quests not show up on the quest menu? cause i entered vera before finishing aesperia arc and went back to aesperia to finish the story

sly spire
#

hmm. most definitely a bug then. I think the intention is that you should be able to continue the Aesperia story line from Memories (Recuerdos), but the developers probably made a mistake.

in either Astra or Bagnes port, can you see if there's a "main quest" NPC ? maybe you need to talk to the NPC to continue? if not, then it's likely a bug

sly spire
# uncut tiger do the quests not show up on the quest menu? cause i entered vera before finishi...

they changed the way it works this patch, and supposedly reduced the required chapters from 6 to 4:

Having said that, the skipped story of Aesperia will still be kept in the form of Memories. Wanderers can tap the button in the mission guide window at any time to switch the storyline and return to the mission stories of Aesperia.```
Though, it seems like they made a mistake in the implementation, because you can't access the Aesperia storyline right now
mint moth
sly spire
leaden grove
#

Welp that’s damn great. Nothing I’ve tried has worked… I’m just gonna go to bed and check in the morning or something if it works then

mint moth
#

only lets me advance in vera

sly spire
#

clicking doesn't let you change it?

mint moth
#

it automatically teleports me to vera

#

hold on

#

and here it says this

sly spire
#

try that

#

maybe it should work now

mint moth
#

leads me to asperia

#

but it does not leave me any mission

queen inlet
#

can someone do the thematic event? it does not detect my character.

sly spire
#

I see. It's definitely bugged then. That or they added some weird secret requirement like level/equipment requirement, but that does not make any sense.

queen inlet
#

and also you can see the thematic event that was of open sesame that I was going before the update

earnest jay
#

dose anyone know if the europe server ar down/overloaded?

#

cus i keep getting the server error on the launcher

sly spire
#

two things:

  1. wait for the devs to fix it, maybe make a bug report in #1007842564726075432 if you're willing to help
  2. make a temporary new account just to "experience" the aesperia story (though I won't recommend that - there's a reason why so many people skipped it)
queen inlet
#

and event that was there before it worked for me before upgrading

mint moth
earnest jay
#

welp time to uninstall again, launcher dont want me to play so

sly spire
# mint moth then all is lost :c, I hope they fix this later because there is a character I l...

hopefully they can fix it later so that you can "come back" to the Aesperia storyline, though honestly once you've played Vera storyline, the Aesperia storyline feels so poor/janky in comparison except for a few moments. Once the devs fix the bug, probably worth returning to the Aesperia storyline afterwards if you really want to experience it first hand.

Tho if you want to just play, the very short summary of Aesperia storyline is that ||you find Zach, who "saves" Shirli by making her a cyborg, ie. "Nemesis", with the "help" of the Heirs of Aida. Then stuff happens with the Heirs of Aida fighting them as a result, and Zack disappears, and now you're helping the new main character Nemesis/Shirli find her brother Zack (who is suspected to be in Vera, which is another dimension before backstory catastrophe stuff that happened which split planet Aida into multiple dimensions)||, and you can now continue the Vera storyline normally with that background information.

mint moth
loud finch
#

Why my email for this game suddenly gone? It's say "account does not exist ", I'm using that email from the game still from begining open beta?close beta?

Before I can play it (last month) but when I'm using reset password it's say "account does not exist ",

Can someone tell me?

queen sail
keen jay
#

Uh... how am I suppose to even get out of this launcher?

earnest jay
#

need some help here aswell

oblique ridge
keen jay
tidal flame
#

can someone help me?, i was trying to login and got this message, old player coming back

onyx flame
#

uhm, what

coarse dock
#

Idk But, This Is Bug ?

carmine wyvern
#

i alrady tried 3 times..

gritty cipher
#

did anybody else experience the same issue with their home?

#

yesterday it was working fine, now the name changed itself in Mi-a Fan Club (seems like a database error/bug), as well as the buildings not working anymore (its showing a string instead of the level). I can't even claim the daily resources

#

UPDATE: Home Island is now working fine. If someone else encounters the same issue, be sure to enter your home at least once and then exit to make it work again

plucky orchid
eternal quest
#

I found it myself after many tries xD... I wonder why it was so hidden

plucky orchid
eternal quest
#

can someone pin that please? I think almost everyone struggled

hasty tide
#

where can i send ticket to unbind my email account ?

jaunty ledge
# oblique ridge

im sorry, how can i download this program? i'm looking it up and it only shows stuff related to font size

fiery falcon
#

My update stuck at 7.6gb/19gb .. then it crash .. should i redownload the whole game or theres other solution?

cold parcel
#

I've got a problem with the settings if i open the game and want to go to the settings menu it just crashes. Both when i'm in a server and on the server selector. I tried to repair it but it still happens and i find no solution online. Anyone got tips?

vale notch
#

This game is unplayable with all those lags annahmmbella

topaz ruin
#

I've gotten this server error ID 5/2139. It's annoying that I cannot even log into my account.

#

Could anyone help? Thanks.

tidal flame
#

this started today?

#

or yesterday was the same

brave grail
#

wanderer disappeared from all radar

dusty turret
gentle geyser
sly spire
#

is there a way to find out your server ping on PC?

hollow sigil
#

I keep on getting this when i try to join the Libera server

#

Does anyone know a way to fix this?

mystic raft
#

my falcon quest is broken mi-a not appearing and cant get the bike

#

ive had this problem for 2 days now i been here asking for helping and nothing anybody know something

mystic raft
#

almost an hour in and im stuck with a game breaking bug I've tried unstuck restating the game and google and done made several post in discord

brittle pivot
#

have you tried cancelling the quest and getting it again?

eager citrus
#

How to disable dlss? After activating it the "none" option disappeared

deft current
last wadi
#

hello , i wanted to try to get my key bindings to dive into swimming when i press the settings button game crashed , i restarted and pressed settings again in the menu and game crashes again anyone has crash issues when clicking into settings ?

queen sail
#

I tried reinstalling on both normal launcher and steam, tried both repairs on launcher and swapping qrsl and it still gives this error
anyone got a clue why?

dusky meadow
#

Cant even play the game after the update its fking crashing every 2 seconds bruh wtf?

civic turtle
#

hey idk if this is smth anyone can help me with but i just bought 900 Tanium and didnt got it
i got the dark crystals for first time pay but no tanium
anyone got suggestions what i could do?

mystic raft
#

@brittle pivot thank you that fixed it it took a min to find how to reset the quest

brittle pivot
#

you're very welcome :)

#

enjoy the game!

balmy belfry
#

Good news was finally able to log back into my account stuck in Innars City and leave so I can play the game normally

thin sparrow
#

ToF has mem leaks again?

#

The very fact we have alot of background processes in tof_launcher 💀

errant bobcat
#

any opinion by devs about the insane lag?

devs: "look "

errant bobcat
#

if with dlss disabled, after restarting the game, you will see again the ram leak, maybe is another thing opened on your system (probably becouse i don't see tof stealing ram, for what i see from your screenshot)

thin sparrow
errant bobcat
hasty tide
#

i just got hyped by the game trailers and stuff, downloaded the game and wanna start playing, but my start screen looks out of ratio? and i dont see a start button or smth... wuts wrong here

#

this is a fullscreen snip of what i see by the way

thin sparrow
hasty tide
#

in pinned?

hasty tide
radiant edge
#

@delicate ridge , @untold kindle – Looks like in the referenced video there’s a game window shown for a split-second – which then closes.

Take a look under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes" and see if you see any folders in this location. [or, Saved_Steam, if the Steam version]

Assuming they’re being generated: If you can archive a couple of the most recent of these crash-dump folders {e.g, with winrar, winzip, 7zip, etc} and send me them (via DM's) – would be glad to take a look and see if we can figure out what’s going on there.

@rustic cobalt – Blackscreen crash that you’re facing similar to what ‘MalungkotnaChunchunmaru’ posted? If yes, same as above, please check for the existence of crash-dumps.

@pearl ridge – Blinking blank-screen (shown briefly), and then back to launcher sounds similar. Same as above, if you could check for any dumps.

-- Similar offer of course extended to everyone else with abrupt game closures for crash-dump analysis / help, especially if they've started with the new 2.4 update. {responses may take awhile as I go through them all one by one}

#

If since the 2.4 update you're experiencing abrupt "client closure" on opening the game's settings, file-corruption seems to be a common cause of this.

-- Please try to perform a launcher or Steam verify / integrity check of your installation.

radiant edge
radiant edge
civic turtle
radiant edge
# thin sparrow The very fact we have alot of background processes in tof_launcher 💀

This behavior is part of the "multiprocessing" feature of CEF, which the embedded browser is based on {both for the client and launcher}. Admittedly this does chew up memory [since Windows has no concept of process-forking], though the OS should reclaim a part of the overlap automatically in the background {despite that this isn't reflected in the per process stats}.

radiant edge
# hollow sigil I keep on getting this when i try to join the Libera server
  • Specifically for the "Libera" server, and not others within the same region / datacenter? Do you happen to have any alternate form of Internet Connection that you can try? For instance, cellular tethering.

If you've not already restarted all Internet equipment (router / modem / CPE), this would be a good starting point as well.

keen basin
#

Does anyone know why my name doesn't come up?

radiant edge
radiant edge
void comet
#

Is there a problem to exchange redeem code at the moment?

smoky oxide
#

contacted support via email and they said theyll look into it

#

nothing since. was workingbefore 2.4 so something to do with the update/LI Pass i assume

radiant edge
#

Seen a few reports of the character select not working (for a server) for the in-game accessed new-event as well. Likely some kinks to be worked out.

void comet
#

Ahh i see so it's not me alone

smoky oxide
#

cant claim twitch drops as well

smoky oxide
hasty tide
#

Change pfp server

smoky oxide
radiant edge
smoky oxide
#

one can only hope for now. takes away from the excitement of a new update

rich nimbus
#

Not sure if it happens to anyone else but even on fullscreen, my mouse will move to my second monitor. Not being confined to the game. Having to alt tab constantly

radiant edge
hollow sigil
polar sandal
#

Are there any solutions to "Failed to chance scenario, server is not ready yet" ?

brittle pivot
#

changing ch before entering

polar sandal
brittle pivot
#

could work idk I honestly never had this error

tidal onyx
#

Any solutions for "failed to fetch character" error when connecting to twitch or "Unite grand sea treasure hunter" and "Open Sesame" events?

radiant edge
# hollow sigil It happens specifically for Libera. I switched to other forms of internet conne...

@hollow sigil – Generally instances like this tend to be connection-oriented, despite only appearing to happen on a single server, and even though your other connections faired no different. For instance, if you were to create a new character on Libera (using another account) – odds are strong that you’d be able to complete the login-process on that character.

As you play a character, acquire items, level up, gain weapons .. the data associated with a character grows, and this increases the data exchanged during the login process. Which, in turn raises the likelihood of something going wrong in the initial exchange for login.

Routing issues like this to clear up on their own just as abruptly as they start, and that’s likely what will happen here.... However, if it doesn’t clear up, then you’ll need to get both your ISP and Tower of Fantasy’s support involved here. In the case of the ISP, you'd want to explain the service that you're having connectivity issues with (e.g, mention Tower of Fantasy), and when contacting Tower of Fantasy's support, you'd want to provide details on your ISP / where you're connecting from [along with your IP address].

^ The goal is to have both ends (your Internet Provider and Tower of Fantasy's support) look at routing in each direction, and hope that something problematic is found (in either direction).

No matter what, you'd want to #game-support to get an investigation rolling. Support may also be able to recommend troubleshooting steps that we can't, that otherwise would breach the user-agreement.

delicate ridge
#

To anyone having the problem the game not lunching. I did a reinstall. (uninstall both game and luncher deleted all files created by the game) and now seems to work but laggy as f.

radiant edge
#

Far as that lag that you're having, is this the latency style (action delays), or more just poor performance?

delicate ridge
#

Poor performance i think since i play on a low end laptop. But this time its much worse. Before the new update its tolerable. Around 24fps. Now its only around 15 and i get delays . Also set the game to low all turn off anything . But still laggy

radiant edge
delicate ridge
#

Yep. I did that lowered the reso and disbled fullscreen still. 15-18fps. 😦

radiant edge
delicate ridge
#

Thanks ill dm my system

magic berry
#

why does it say redemption error please contact cust service whenever i try to put in any code?

hazy timber
mighty flame
#

i hope they make option for damage total on every stage i dont like % i need specific number

#

even for buff collected into % xD wtf

mighty laurel
#

Why when i logoff in my account (y) and login in another account (x) i enter in account y?

I trying to help my friend in game but when i try to login i just log in my account...

untold kindle
rustic cobalt
#

I did reinstall and nothing work, still black out and return to laucher

#

So i try install steam ver, luckily its work for me

#

Have to change religon to download the game fenrirderp

unique niche
radiant edge
#

If after updating to 2.4, the game immediately closes following clicking "launch" -- with a log file throwing an error of:

<ErrorMessage>Fatal error: [File:Unknown] [Line: 2049] Failed to find shader map for default material WorldGridMaterial(/Engine/EngineMaterials/WorldGridMaterial.WorldGridMaterial)! Please make sure cooking was successful (No inline shaders, null GTSM)</ErrorMessage>

-- Excess asset files left over from a previous installation that were not properly removed, is likely the cause of this.

Normally Tower of Fantasy's installation will have two files in the following folder:

\Tower of Fantasy\Hotta\Content\Paks\Hotta-WindowsNoEditor.pak
\Tower of Fantasy\Hotta\Content\Paks\Hotta-WindowsNoEditor.sig

If you find the following two 'extra' files, their removal should correct the error and get the game launching once more.

\Tower of Fantasy\Hotta\Content\Paks\Hotta-WindowsNoEditor_0_P.pak
\Tower of Fantasy\Hotta\Content\Paks\Hotta-WindowsNoEditor_0_P.sig
radiant edge
untold kindle
#

@hasty tide Try the pinned solution.

radiant edge
# mighty laurel Why when i logoff in my account (y) and login in another account (x) i enter in ...

Closing the game and launcher, wiping the contents of the following folders (performing a full reset), then logging back in usually does the trick in situations like this.

%USERPROFILE%\AppData\Local\Hotta\
%USERPROFILE%\AppData\Roaming\tof_launcher\
%USERPROFILE%\AppData\Roaming\tof_launcher_Steam\

That said, be aware that account sharing is against the user-agreement for a variety of reasons, including account safety.

outer oyster
#

apparently its caused by L key already binded by another thing before update

#

need to change it in the Input.ini file

thorny marsh
#

Hii I'm not sure where to post this but I recently redownload ToF but I forgot which server I used to play on is it possible to find out which it was?

outer oyster
#

i remember there is a list of what chars in which server for you acc

thorny marsh
#

I saw on Reddit there's supposed to be Characters owned button somewhere but I can't find it🥹

outer oyster
#

click server name to choose server and on the top should be characters owned

thorny marsh
#

It isn't showing that for me🥲 does that mean my account is gone😓?

#

I tried multiple emails and this is the one that worked it said "account doesn't exist" for the others so the accounts probably still there?

still vault
#

hi i keep getting login_state_error then it crashes im using the steam version is there anyway to fix this?

thorny marsh
last wadi
muted magnet
#

my game crashes whenever I open the options menu, is this a known issue?

muted magnet
outer oyster
#

input.ini can be found here for steam: C:\Users<username>\AppData\Local\Hotta\Saved_Steam\Config\WindowsNoEditor

or here for non steam: C:\Users<username>\AppData\Local\Hotta\Saved\Config\WindowsNoEditor

muted magnet
#

hmm

#

L key doesn't seem to be bound to anything

sinful skiff
#

anyone know how to proceed here? just login and it takes me here, no button just those agree thingy

sinful skiff
#

no?

ashen yew
#

The same won’t stop kicking me out literally every time I press a button

#

Or when I try to just open it, is it an issue w my device or??? I don’t get this with any other game

drifting elbow
#

My ToF launcher ain't starting fsr

#

I can't run it

#

It keeps starting but never launches

#

Why is it not starting

#

I'm even running it from steam

queen sail
calm urchin
#

count this as bug ? mialurk

#

is like mirror in back(when videos)playing story mode..

ebon wadi
#

ToF on iOs crashing in vera after 2.4 update. Fix asap hopefully

slow bay
#

miahorror clicking launch and the games launches for 2 seconds and then it crashes, nevermind

modest imp
#

Hmm i have a problem , my game won't stop crash when I teleport

steep vine
#

fix when for Wanderor not found on events damn

#

hope they fix it before it ends lol

upbeat geyser
#

@ebon wadi @modest imp

cold parcel
lucid hawk
#

hi, im trying to launch the game again after changing laptop and I stopped playing a long ago too, but then this appears and it seems there is no button to continue?

steep vine
lucid hawk
#

i think that's not the problem, i still see the wallpaper from my laptop between the launcher and the taskbar

steep vine
lucid hawk
sudden siren
nova finch
#

I clicked agree to all, why's there no option to continue?

calm urchin
nova finch
calm urchin
nova finch
#

yeah

calm urchin
#

can you set higher resolution like 1366 x 768 ?

nova finch
calm urchin
nova finch
#

oh i just cropped the ss

nova finch
calm urchin
nova finch
#

the resolution? this is max

charred quarry
# still vault

anyone having similar issue to this? I am experiencing this, everytime i launch the game it turns on my camera. As I can tell from the stupid camera light. And I am getting this login state error,

calm urchin
calm urchin
nova finch
#

I do but I think i'll just download it on mobile than going through all of that

calm urchin
charred quarry
#

Anyone here can help me please, i getting this error. And for some reason the camera keep getting turned on when i press quit button

calm urchin
#

ps. pressing execute file don't means you allowed play game, you need account to playing out...

charred quarry
calm urchin
charred quarry
#

They turned on my camera without permission? I can't turn it off at all.

calm urchin
#

tryed lookup camera settings-> ?

charred quarry
#

It doesn't exist...

nova finch
#

that's a different kind of camera, that's the in-game camera view, they mean their physical device camera

charred quarry
#

they turn on my LAPTOP's camera

#

as u can see there is a webcam image at bottom right

#

if i point middle finger at my camera, it will show there

dawn topaz
calm urchin
charred quarry
nova finch
charred quarry
dawn topaz
#

is there a file that can change this?

nova finch
charred quarry
#

I am actually gonna quit the game at this point if they using my camera, I have no idea how to solve this
This is disturbing as hell

dawn topaz
#

hopefully by tomorrow i can play the game if not uninstall

calm urchin
calm urchin
charred quarry
#

it just blocks the access

gray pumice
#

Very strange for that camera thing. May wanna check if other hidden programs, malicious or computer vendor, are activating it.

calm urchin
#

i never see game allowing to camera use...

nova finch
charred quarry
gray pumice
#

Yeah that's not a feature of the game.... @charred quarry May wanna check with any stock software from your computer's manufacturer. Maybe their software is bugging out.

#

My brother once bought a "brand new" laptop at a store.... Seemed legit. Turns out there was tons of malware and spyware after running a few scans. What a crock of feces lmao.

calm urchin
dawn topaz
#

if i file a bug report, can i just file and not putting uid? dont know mine

calm urchin
charred quarry
nova finch
charred quarry
dawn topaz
nova finch
gray pumice
calm urchin
charred quarry
#

miaeyes ...

calm urchin
dawn topaz
charred quarry
calm urchin
dawn topaz
#

so how?

calm urchin
dawn topaz
#

nope

calm urchin
#

if laptop screen not support over 1360x756 need external display

charred quarry
gray pumice
charred quarry
#

When i turn it off, It turns off the camera

nova finch
gray pumice
#

oh yeah that does look like Nvidia Shadowplay putting something in that corner that was assigned in the program.

calm urchin
gray pumice
#

Maybe something changed in Shadowplay to switch to something like that ^. Mine is only set to FPS counter, for example.

nova finch
calm urchin
charred quarry
#

trying to figure out how to turn it off

gray pumice
# dawn topaz

the window for the launcher is too big. Has been like this since launch lol. Try resizing the window to be smaller by dragging the outlines of it.

calm urchin
#

i got like 27" display with 1920x1080 working fine

dawn topaz
# dawn topaz

i tried opening the nvidia control panel> adjust desktop size and position> checked override the scaling mode set by games and program> retried log in and it works?

gray pumice
#

yeah that sounds like it can be a solution. The launcher window size really does not scale properly.

dawn topaz
gray pumice
#

I just cope with resizing the window as needed lol.

dawn topaz
#

idk how to resize window XD

#

as long as it works im good

gray pumice
#

Just move the mouse over the edge of the window. The cursor should change into another icon. Click and hold and drag it to change size.

#

ToF launcher looks like you can't resize it, but it can.

gray pumice
#

Might be a bug from Nvidia's side...

sudden siren
#

i dont even have shadowplay..

#

im getting the login state error

gray pumice
#

Is your system using a GPU by Nvidia?

sudden siren
#

have tried reinstalling, restarting pc/internet doesnt work

sudden siren
gray pumice
#

Oh? This seems to be related to the new launcher then... Do you log-in via regular e-mail or Google account, Twitter, etc?

sudden siren
#

i just logged in few hours ago

#

then now when im trying its like this

gray pumice
#

Hm..... Might be bugging out with Steam after the new Level Infinite launcher update.

sudden siren
#

urm

#

i tried log in using line same issue

gray pumice
#

Try signing out completely from Steam, and force closing it, and restarting PC?

calm urchin
gray pumice
#

Ohhhh also after that ^ try verifying integrity of the install by Steam.

#

the last button as shown here. (This isn't ToF, it's for Skyrim lol but same window can be seen.)

#

Right click the game title in your library, click Properties, click Local Files and you should get to that window.

gray pumice
sudden siren
#

ok i do have it

calm urchin
#

check files if someting missing

sudden siren
calm urchin
#

tryed laucher(repair) ?

sudden siren
#

cuz wtf i just played 3 hours ago and why suddenly 😭

gray pumice
calm urchin
gray pumice
#

Also are you sure that another device like your phone still has the game open?

gray pumice
#

The error itself sounds like you are still logged in haha.

sudden siren
#

and yea i do can log in mobile but not pc

gray pumice
#

Normally other apps handle that by disconnecting the current log-in, but well who knows how ToF handles it lol.

#

Ohhh so mobile works okay?

sudden siren
dawn topaz
gray pumice
#

But then again this new launcher window does not oversize itself for me anymore for some reason.

sudden siren
#

right i tried using another account to log in and it still shows

#

aaaaaa

nova finch
#

switching to higher res didn't work, I'll give up on it

sudden siren
#

but i need to reset my settings

#

gg

eternal quest
#

Platform: mobile.. Android (one plus 9 pro)

issue: The fresh journey not visible. I did enter and exit build mode.

wicked jungle
#

has anyone keep getting errors when putting codes in?

#

im not using the last 2 codes since ik those are fake but when i was putting the other 3 codes in it doesn't work

brave grail
#

when will this be fixed?

lethal sedge
#

Anyone know how to fix stuck loading at 90%

full haven
#

hello i dont know how go from chapter 1-5 to ch7 !

dense wave
#

What I have do get this one?

valid schooner
#

Is there an option to set dialogue louder? Everything in game is super loud but dialogue is so so quiet

uneven isle
#

can you disable particle effects somehow? this is painful

dusky meadow
#

Tower of Crashes miacopium miacopium

zealous sorrel
#

Help, I can't log in to the launcher. Displays: server error, id 5/2139

tawdry fern
#

Tower of Lag & Bug lol miacopium miacopium

wicked jungle
#

tower of errors

calm urchin
#

ps there lot guides in pins ->📌

tawdry fern
#

Are they gonna fix this with hot patch or the next update.. Lol.. 💀

sly spire
calm urchin
#

"C:\Users\%username%\AppData\Local\Hotta\Saved\Crashes" if want debugging your self hotta.log->screenshot last 10 lines

ashen yew
#

This keeps popping up and won’t lemme log in at all

nimble bramble
#

My game crashed over 30 times in the new region😔

hasty tide
#

ok, not sure if this is the right channl but here goes anyway, how do i delete my tower of fantasy account as i can no longer play the main story from the beginning as it will not let me continue from where i left off since update 2.0, witch has really annoyed me to the point that im not botrhered about playing it anymore, even though i have spent alot of cash on this game, and when i say alot i mean more than £500 since the release of the game itself. and now i cant even continue with the first chapters anymore so i will cut my losses and delete my account and stop playing, so could someone let me know how to delete the account?

wraith flare
#

You guys need to improve the servers, there's way too much lag, almost to the point it's unbearable, also, what's the point of the in-game feedback system if when i try to use it it gives me this messages even when the details are correctly introduced:

sly spire
# hasty tide ok, not sure if this is the right channl but here goes anyway, how do i delete m...

technically speaking, there's a bug with how they implemented the Aesperia update, which makes earlier Aesperia quest chapters suddenly inaccessible for players who haven't finished it yet. and yeah, it's really bad. dunno when that'll get fixed, and it would definitely annoy me as a story-oriented player. if you're willing, you can just start the Vera storyline for now, and just pretend that a story-skip happened (at least until the devs get their s h t together and patch it)

as for deleting your account, if you're really commited to it, there's: https: //blog.en.uptodown.com/tower-of-fantasy-how-to-delete-a-character-and-reset-progress/, though I'd probably just recommend just uninstalling and forgetting about the game until maybe 3.0 or so again, just in case you change your mind months later. Even I took a hiatus from 1.1 until 2.0 because the game way was just an utter turn-off back then, but Vera won me over and made me want to stick with the game again (tho it's honestly still quite janky)

hexed moat
#

Filed a bug report with the discord about my controller support bugs seems like it don’t matter whether you’ve the cursor summoned or not it should switch to mouse mode

hasty tide
# sly spire technically speaking, there's a bug with how they implemented the Aesperia updat...

Thanks for the info, i will give it some time then and see what happens in futher updates but i really dont want to chapter skip as its a large part of the main story and i am very story driven when it comes to playing any game, if the story dosnt intrest me then i stop playing it, but i really do enjoy the story of this, i just dont like how they are implementing the updates, and like i said in my main post i have spent alot on this game for passes and other such things, so thanks again for the info and i will give it a little more time to see what happens

dense shell
#

Can i rebind controllers buttons?

sly spire
# hasty tide Thanks for the info, i will give it some time then and see what happens in futhe...

yeah, I do get that (since you do have an ffxiv avatar, and I also play that game rotating alongside gnshn as my "main" games). also, aesperia story is conceptually interesting too (even though the implementation of the quests/cutscenes/dialogue are very janky - I just pretend they're ARR questlines with the jank of 1.0 too, and that Vera is HW )

hopefully the devs turn things around, because the promise of the story (and exploration) is the only thing keeping me in this game too (I don't really bother with the "MMO" aspect much myself)

still vault
karmic gale
#

Can someone help explain

#

I just bought some tanium with the monthly pass thingy and then it takes my tanium

uneven coyote
#

Anyone know why I'm crashing from when I click settings? happening since 2.4 update and that's the only thing crashing me

candid quiver
elder trellis
#

Is there a way to fix the race car fps drops? Like when you crash into something (the spark effect) and boosting will cause a major drop in fps. I find that restarting the game helps, so maybe a memory issue? Or is it a known bug?

dull dragon
#

I cant post images in tof general channel, and i dont know why

vapid kindle
#

how to admit not heaving read the rules in one easy step.

waxen needle
#

any idea why the omnium photos are not whowing up when I'm already in the area?