technical-help

[karmic kite]

can I unbind some sync account ?

[wary shuttle]

you cannot unbind accounts rn, as i know

[rough wharf]

Guys i need help... What can i do against stuttering, lags, and the massage that I don't have enough memory 😅

CPU should be i7 9gen (not quite sure right now)
Grafic is rtx 2070

I've disabled DLSS and also shadow and play on lowest setting with 60 fps.

[solemn zephyr]

Why don’t rankings load?:(

[jade latch]

hello guys, my friend can't access to the game cause before he enters to the servers the game show him an error relative with "login status exception", can someone help us?

he has tried to make another account, but the error still appearing

[calm urchin]

hi try guide->#technical-help message

[jade latch]

hello, thank u for answer me, we have tried everything but the error still appearing

is in spanish, but it means the same as the cap that i sent before

[calm urchin]

last option->https://becomethesolution.com/how-to-change-and-check-windows-mtu-size if you using wifi/mobile connection try set MTU 1440(or lower)

[elder robin]

Why is the download from Steam so irregular?

[calm urchin]

look taskmanager disk usage ?

[elder robin]

The disk is "stable", I'm talking about the network. At times it does not download anything and stays at 0

[calm urchin]

i meaning look Utilisation in disk if 100% meaning. Disk doing best job write/read(checking). then downloading next packet

[austere glade]

Buenas tardes. Tengo un problema con el juego desde que actualicé el sistema operativo de mi celular (Antes Miui12, ahora está en miui13).
Antes de la actualización podía jugar sin problemas, pero ahora tengo bajas de fps y no puedo hacer nada. Habrá alguna solución? Qué puedo hacer para volver a jugar?
Mi celular es: Xiaomi redmi note 11

[elder robin]

Makes sense, but if you're still checking at the end of the download, why check between packages?

[elder robin]

Posiblemente que lo desactualices, o uses el "Modo rendimiento" de MIUI

[calm urchin]

there each packets has crc-check codes(if connection bad)[it just redownloading same packet]

[jade latch]

It doesn't work, he has changed everything xd

[jade latch]

los que estáis hablando en español sabéis solucionar el problema este?

[calm urchin]

https://www.ginx.tv/en/tower-of-fantasy/tower-of-fantasy-system-requirements

    Minimum: Kirin 710 / Snapdragon 660 AD
    Recommended: Kirin 980/985/990/9000 , Snapdragon 855/865/870/888 or Dimensity 800/1000```

[austere glade]

Disculpa mi ignorancia, pero cómo podría hacer eso? Desactualizar

[jade latch]

xdddd

[elder robin]

Normalmente tiene que ver con la conexión, pasa entre desconexiones. Debes cerrar el Launcher y volverlo a abrir, a mí me funciona cuando me pasa

[calm urchin]

yup problem is connection(stable)

[jade latch]

Lo ha probado muchas veces pero no le funciona, antes en el patata portátil si que le dejaba

[elder robin]

Pero digo, darle a "quit" al launcher y cerrarlo del todo para iniciar sesion otra vez

[jade latch]

Sisis, ya lo hemos intentado

[calm urchin]

try that=>#technical-help message

[jade latch]

Hemos visto 90 tutoriales en yt xdd

[elder robin]

Usas wi-fi, o un cable de red? XD

[jade latch]

Mi amigo wifi

[calm urchin]

cable best choice for connection.

[jade latch]

he has tried it several times xddd, sry for being so annoying

[elder robin]

Lo que dice claude es verdad, es mejor usar un cable de red para las conexiones

[calm urchin]

wifi-has bad connection dropped packets lot if there wall has conrete

[jade latch]

valep, se lo estoy comentando :SSS

[elder robin]

A quien?

[jade latch]

a mi amigo, que es el que tiene el problema

a mi me va bien xdd

[elder robin]

Ah, o sea que no eres tú el del problema jajaja

[jade latch]

nonono es el

[jade latch]

yeah ik, but he doesnt have it xdd

[elder robin]

Lo siento, Violette es algo tedioso y requiere tiempo. De unos 7 a 30 días

[elder robin]

Buy one, it's not that expensive

[calm urchin]

btw in wifi-case you can change channel in router diffrent type

https://www.hellotech.com/guide/for/how-to-change-wifi-channel-on-router if there lot wifi-connection they can mixed lot drop packets

[jade latch]

ok, i will tell him

[calm urchin]

one case, customer has multiple wifi-around in house. only choice was buying 6G(wifi).

[elder robin]

Posiblemente no haga la diferencia, no hemos tenido en cuenta que tan lejos está. Y es posible que los paquetes se pierdan su tu amigo esta muy lejos del enrutador

[calm urchin]

https://www.theverge.com/2020/4/23/21231623/6ghz-wifi-6e-explained-speed-availability-fcc-approval

[jade latch]

me ha dicho que esta detras de su pared xddd

[jade latch]

y lo del lan no sep, yo tengo asi que no se si le convencere xddd

[elder robin]

Que tumbe la pared, o le haga un hueco ajajaja

[elder robin]

Las redes wifi son pésimas para atravesar cosas

[jade latch]

JSAJSAJSAJ

le digo que haga bricomania

[jade latch]

ok thank u ^^

[elder robin]

Si está detrás de algo o algo bloquea la señal, el rendimiento puede decaer

[calm urchin]

my recommend if router support 5G(enable that)[5G-has smaller wifi-range, but better stable connection]

[elder robin]

Oye, pero el enrutador usa 2.4G o 5G?

[jade latch]

5g

ahora os comenta el mejor que se está uniendo al server jaja

[jaunty apex]

soy el pibe

no creo que mi problema sea que soy de movistar verdad?

[elder robin]

Aquí el que sabe cosas habla inglés, así que es mejor hablar inglés

[elder robin]

Movistar/CO?

Fibra óptica? 🤨

[jade latch]

le hago de traductora

[elder robin]

jajajaja

[jade latch]

my friend has joined the chat

[jaunty apex]

mi cerebro no da pa mucho

[jade latch]

idk if u can continue helping him xdd

[jade latch]

sacando el b2 xdd

[calm urchin]

trying

[elder robin]

Jajajaja

[jade latch]

he doesnt know too much english so i will be the translator xd

[elder robin]

Hemos estado discutiendo un rato, y un poco a modo de broma. Pero en resumen, creo que deberías hacerte del otro lado de la pared, o comprar un cable convencional de red

[calm urchin]

ohh languange-barrel

[jade latch]

he has said that he has a router support of 5g

[jade latch]

yeah hahah sorry for that

[jaunty apex]

me cunde tirar la pared para que me reviente mi padre

[calm urchin]

np, English not my frist-languange too

[elder robin]

Solo es un huequito de 2x2 cm

[jade latch]

ohhh nice ^^

[jaunty apex]

2x2 cm en mi frente

[elder robin]

Dile lo de la pared jajqjq

[jade latch]

we are speaking about make a hole in the wall xddd

for the router support

[elder robin]

no, lo otro. Lo de que el router está detrás de una pared jajaja

[calm urchin]

very good choice or just leave cable in roof

[jade latch]

ahhh and also that the router is behind a wall

[jade latch]

yeah but my friend is being a little bit rude and pigheaded xd

[calm urchin]

can router move ohter room if wifi-connection works better ?

[elder robin]

normally an "indoor" cable is used

[elder robin]

no digas esas mamadas, mariyein

[jade latch]

sry xd

[jade latch]

idk, he left the room

he is a little bit tilted with the situation, cause in august he could play tof without any kind of error

and he had a computer that was shit xd

[jaunty apex]

im not tilted, you are boring and want a friend to play tof xd

[jade latch]

a little bit xd

[calm urchin]

i read there 4,5T combinations pc-builds can made

[elder robin]

I still think it's better to buy a network cable. it cost me 5 dollars for 20 meters

[jade latch]

wtf

[jade latch]

yeah i think that is the best optionxd

[elder robin]

my computer is also a potato

[calm urchin]

https://www.youtube.com/shorts/fi2zQiNIsKA

[calm urchin]

i got like 20m cable too in router(3G/4G)[mobile]<->pc[works]

[elder robin]

I have a 20 m cable, from the fiber optic router

[calm urchin]

nice

[elder robin]

yep

but my potato only accepts 100Mbs

🥲

[elder robin]

y.. llegamos a un acuerdo entonces? jajaja

[jade latch]

jajaja no se que decirte

ahi esta pensando

muchas gracias por todo

thank u so much he is thinking about what to do xdd

[elder robin]

no es nada, solo estuve aquí platicando y riéndome jajaja

[calm urchin]

i think is network-card handle or cable not support over 100Mbs

6cat cable(good choice)[Category 6 cable]

[elder robin]

The network card is too old and does not support more than 100mbs

[elder robin]

Yes, it was the one I bought

[calm urchin]

ohh, but you can buy new network card support at 1000mbs, meybe

[elder robin]

hahahaha, but not if the laptop supports the improvement, you know the laptop is very old

[calm urchin]

ohh

i upgraded my gpu cards(RTX 3060 to RX 6600)[works better in AMD(cpu) and AMD(GPU)-setup

[elder robin]

I have heard that the rx6600 are good

[calm urchin]

yup they are

ohh looking good

[elder robin]

What is the second option supposed to be?

[calm urchin]

if gpu-support DLSS

https://www.digitaltrends.com/computing/everything-you-need-to-know-about-nvidias-rtx-dlss-technology/

ohh

[elder robin]

~90% with default settings

[calm urchin]

try lower resolution if helping out

your gpu-hitting limits

NVIDIA Quadro M4000

[elder robin]

There is no profile of the GPU, which performs better in 3D rendering?

[calm urchin]

RX 6600

[elder robin]

you flexed me jajaja

[calm urchin]

NVIDIA GeForce RTX 3060

[calm urchin]

hmm tryed look quality in settings ?

ohh update

[elder robin]

on the nvidia panel?

[calm urchin]

even lowering fps[lower gpu-usage drops lot]

yup looking better

advanced Settings+

there lot options you can select to find best optional for your gpu

60-80%(usage gpu)[sounds optional], 100%(bottlenecking hard)

exsample(AMD) users can enable FSR(in gpu-settings)

yup there is nvidia-tuning

[elder robin]

And later? 🤨

[calm urchin]

i don't have nvidia-card anymore, so i cant show settings

it like searching correct settings in your laptop to works in that game

[elder robin]

It would be too much, I think that for now it works fine jajaj

"If it works, don't change it."

[calm urchin]

[calm urchin]

yes

[elder robin]

Thanks for the help

[calm urchin]

Good guide-> https://us.millenium.gg/news/27836.html

[low ferry]

So i just started the game today. I never got an option to choose my gender but my game started with a girl character

[radiant edge]

Since you've just started the game, during the tutorial -- do you remember seeing a sequence [non playable] where there's two characters {one male, one female} who are 'separated' from eachother after an encounter with a beast?

This scene is essentially where you select your character's gender.

If you're talking before that, just in the settings menu before even choosing a server -- that's purely visual and you've not been prompted yet.

[tulip latch]

Soooo, I had played the game at launch, but due to drive space issues, uninstalled it for a while. Now I want to play again, but I no longer know on which of the many servers my existing character was on. Is there any way I can figure that out without hopping into every single one of them?

[low ferry]

No i never saw that

[radiant edge]

How far have you gone in the game thus far?

[low ferry]

i sasw start game and i saw the girl paused in animattion till i started and then she ent throgh the cave

i got to the character creation screen and even saw there i couldnt change gender

my friend is in discord with mee and she told me shes never run into this issue

[radiant edge]

Ah, the section where the character was "paused in animation" was the scene that I was speaking of here unfortunately. Since you're very close to the start of the game, I would suggest choosing another server just to run through the tutorial again, to see if you notice this time that you have two characters that you can click on (that there's a choice to be made).

• Then, potentially using another account to make a new character on your desired server (with your friend). {e.g, to re-run that selection}

There's also an item in the shop that can change a character's gender after creation. However, this close to the start, I'd hate to propose making use of that.

[low ferry]

this sucks i was sharign my screen and we didnt see the gnder options oor 2 characters

[radiant edge]

Would also like to ask that you file #932914069395091456 if you would, especially after running through the tutorial one more time -- of how the selection process could be made more clear / improved. {given both of you didn't notice it}

[tulip latch]

? :)

[radiant edge]

Whenever you're at the login-screen (showing selected server at the bottom), click on the server name to pull up the server selection / region list.

-- Assuming you're on the right account, and that this account contains characters, those servers containing characters should be shown under "Characters Owned" (the top most field).

[tulip latch]

Ah, you're right. Now that you mentioned it, I remember that. Now let's see, either I was blind and didn't see the Characters Owned banner, or I somehow forgot that I have more than one account... gotta be one of the two. Anyway, thank you :)

Seems it's the later one. Guess I gotta try logging in with all of my way too many mail adresses now xD

[radiant edge]

There's yet another possibility since you've mentioned that this was some time ago. If it was pre "Vera", back before 2.0, then this would be before the changes went into effect with the account binding system. {aka, where it 'might' be possible for someone to unlink the game-account}

In all cases, if you're unable to locate your characters, then you also can always #game-support and request their assistance here. Though of course you'd need to be able to provide some details on the characters, such as a UID from screenshots, or bank transaction details / some other means for them to locate the account and potentially prove ownership.

Remember in the case of "gmail" to try both Google's OAuth login, and plain-old-email from the launcher. {this is by far the most common mistake}

[tulip latch]

I see. It was defenitely pre Vera. And knowing myself, the chances are 50/50 I actually used the Google OAuth login. I'll try around for a while, and if not, I'll contact support. Thanks :)

Yup, on Google she is :D All good now :3

[radiant edge]

Looks like that’s a Paperspace ‘GPU+’ instance, streamed over Parsec.

• Be aware that the game's user-agreement contains clauses such as (c) - covering emulation and (s) - covering any form of IP-proxying that apply here. If you intend to do anything of this nature, you’ll need to contact Tower of Fantasy’s support and get clearance first if you have not done so already.

Discussions of that nature cannot be allowed for a variety of reasons on the Discord here.

[elder robin]

um, i'm so sorry 😦

[radiant edge]

The full user-agreement can be found here: https://www.toweroffantasy-global.com/UserAgreement.html

The section that's being referenced is 7. Player Conduct.

[lunar flax]

I tried to do the tarot card event several times but it's not letting me flip a card. It just says "System busy, please try again!"

I've been trying again for a few minutes already

[dense raptor]

i signed in to midasbuy with the wrong twitter and now its not letting me do the maid event cuz i cant link the correct account. is there a fix for this?

[lunar flax]

I think this should do it: go to midasbuy.com > click your email in the top right > View Account > Linked Account > Unlink Tower of Fantasy Account

[dense raptor]

there is none

[lunar flax]

none what?

[dense raptor]

its only linked to my facebook on midasbuy

[lunar flax]

The Linked Account page shows only PUBG Mobile and Tower of Fantasy for me. No Facebook

[dense raptor]

there is no tower of fantasy account linked.

[dense raptor]

im not going to say it a third time.

[lunar flax]

idk then

[radiant edge]

The bursty-behavior that you're observing with a sawtooth type pattern for Disk-IO -- I would assume is write caching / memory exhaustion and waiting on the physical disk, yet the peaks and troughs don't support that.

What type of drive do you have in there? {ah, just realized that's the Paperspace machine ... the write speeds would be variable, so this is cache exhaustion}

[lunar flax]

I mean, those are the steps I told u to unlink a Midasbuy account from a ToF account... so if that doesn't work then you just need to contact support is all I can really say.

[elder robin]

Ignore that please, I'm already counting on support. It is done to what you warned me before

[radiant edge]

Gotcha, wasn't sure if that was another system or not.

[elder robin]

Don't worry, my physical computer is a potato. I did it because of that. 😦

But honestly I don't want to get in trouble. So I offer an apology and also that I am contacting support

[radiant edge]

No worries, thanks for doing so. This is the correct route with anything that's not clear on an initial read.

The user-agreement's clauses that apply are more indirect, and it's not obvious to most probably. We will bring this up.

[wary shuttle]

even if it doesn't help you, it's better to say it in a kind way, not in a rude way

[elder robin]

Okay thank you very much

[dense raptor]

very helpful thank you.

i signed into midasbuy via the twitter url to do the tarot event and it asked me to login and i used the wrong twitter cuz it was a different browser. i would like to know how to disconnect tof from midasbuy so i can sign in properly and do the tarot event.

[radiant edge]

The most that we can really recommend is what Aikoh did earlier unfortunately. This is likely something that will require contacting customer support if you’ve not already done so.

-- You might also try Midasbuy’s support in an instance like this.

[dense raptor]

they already owe me 130 dollars in tanium i cant deal with their nonsense tbh. tof will just lose more money if there is no immediately apparent way to fix this.

gunn try it on a different device

[radiant edge]

If you believe it's device specific, you might try flushing your browser's cache (or even factory resetting the profile) first too.

[dense raptor]

its clearly not.. even using the account system in any way, so its probably just a temporary account being held in some cookie.

nvm it IS using the account system.

i have an idea. will report back.

its account locked. there is no option to link a tof account anywhere. there is no option to unlink a tof account anywhere.

this site sucks.

place for an avatar but no way to set an avatar. all the icons/images are broken and no way to unlink a linked tof account because it shows no tof account linked. also its nearly impossible to find tof from the home page.

[hasty tide]

why does tof just reopen when i close it with task manager 😭

[radiant edge]

Could you show me which process that you're terminating specifically?

[hasty tide]

nevermind i found the solution for my problem]

[elder robin]

A friend installed 3 ram modules (3x8GB), on his motherboard. 2 are at 3600Mhz and one is 3200Mhz.

When starting Windows, it only marks two at 3600Mhz

[dense raptor]

cool.

[elder robin]

It should be noted that all the modules are from the same manufacturer and the module that is not recognized he had before and it worked until this morning

[dense raptor]

this site just sucks so much lol.

[dense raptor]

@lunar flax i just made an entirely new account on midsbuy cuz zzzzzz but now were having the same issue.

[lunar flax]

haha. Yea, it just seems they don't want my money. I gave up already.

[dense raptor]

so not only is THIS web event broken but the referral event is also broken, and there is no speaking of a fix for it. TOF just cannot do web based events at all.

[radiant edge]

Most likely your friend would want to run the two 3600 modules, and omit the 3rd. Three DIMMs would be running in single channel mode, and likely lose more performance than would be gained by the extra memory.

[elder robin]

But it is that it does not appear in any way, it only seems that the third module is not installed.

[radiant edge]

Likely has to do with conflicting XMP profiles on them. Regardless, the decision the BIOS is making is what you want in this case.

[elder robin]

He mentions that the ICUE recognizes the third module to change the RGB colors

[radiant edge]

Ah, would expect that behavior as well actually. {at least for the lighting interface}

[dense raptor]

would we be able to have like, a tof technical help channel and a generic computer repair channel so technical concerns related to the game dont just get buried?

[elder robin]

....

[radiant edge]

Just as a reminder, this channel is for anyone's technical problems that pertain to the game. Hardware issues can count as such, which as it turns out - JRNoob0237's friend's memory problems did. {They play ToF on that PC}

• Suggestions on how to refine the Discord's channels are always welcome, yet at the same time please remember that these channels are open to anyone that legitimately needs help just the same.

[fierce crane]

Help the tarot card draw event keeps giving me an error, saying the server is busy, please try again

is what it is showing me? i signed out and re signed back in and still the same issue.. is there a way to fix this>?

[limpid seal]

Same problem

[fierce crane]

others from my crew already got the outfit too, sadge days... fix the event please lol

[dense raptor]

its some issue to do with our accounts, basically.

ive tried many different devices, and even updated on PC to try the in game version. its midasbuy being an awful website and web integration between the site and the game not being managed properly.

i contacted midasbuy about it and i got a post with a bunch of typos and a google forms link to explain my issue instead of just, giving me help then and there.

[red void]

I didnt receive the Engine...prolly bcs of that

[dense raptor]

just convert 1 tanium to dc or wait 10 minutes and relog

you only get 5 mails at a time

[red void]

thank you will try

[last tendon]

I maxed out the shop and for some reason the horns didnt arrive in the mail. People said wait 5 min but its been over an hour. And few min ago I claimed the free vitality potion and that arrived straight away. Anyone else having the same issue?

[fierce crane]

...

i can't even do the event lol

[granite latch]

What can I do about this

[fierce crane]

so i'm not alone

[red valley]

anyone know how to fix the crashes in loading screen? trying to join to the normal world map?

[soft imp]

its been like this for like 5mins n i cant click anything, any1 know how 2 solve?

[fierce crane]

i guess we're the unlucky ones who'll never get anything from these types of events

[fierce crane]

or can i assume they'll try to fix it? ...

[dull marsh]

My crew was saying something about how everyone getting the constant system busy message is in canada, apparently.

(Possibly other regions too, just everyone in our crew that can't do it seems to be canadian)

[limpid seal]

It doesn’t work for me and I am indeed Canadian

[tender gale]

worked for me in Europe

[thick peak]

doesnt work me in Europe

[barren walrus]

anyone know why my game is stuck at loading when i try to log in and after a while it automatically sends me back to server select?

[mighty sigil]

same in Europe Estrela server right now

[primal onyx]

Cant get in to arcania server it keeps kicking me out but i can join other servers?

[lament jackal]

Anyone experiencing getting stuck at loading screen 90%?

[remote condor]

can not do anything anyone got any idea what is the problem?

[hasty tide]

Is it normal for us to get the physical specific combat engine on the new gachapon event?

[hasty tide]

hello, is there a way to always display teammates health bar on the group panel on the right of the screen instead of having to click on the button for this? Every time i join a group team mode i always have to click on this damn button

[hasty tide]

go to the event through your main web brower, don't use the ingame event browser, it should work better

@remote condor https://twitter.com/ToF_EN_Official/status/1611135584449314820

Tower of Fantasy (@ToF_EN_Official)

#TowerofFantasy ⚔ Lucky Tarot Draw

A new lucky draw event starts soon! Try it in-game and in your browser! 🙌

Spend tanium to flip tarot cards and receive weapon batteries and random boxes! 🎁Rewards can be viewed in the Reward Overview.

Try it here: https://t.co/0H44ToIoO0

Likes

503

Twitter · Jan 5, 2023, 11:00 PM

[bitter void]

POSSIBLE EVENT FIX To my fellow Canadians having issues with Midas website and the event... I found a rather dumb way to fix it, at least for me.

My account was set to Canadian... I opened it up in google chrome, changed it to US and bam, it went from "busy" to drawing rewards. (I tried it in firefox, but the same issues persisted.)[VPN may or may not help when used with this method, but not without.]

[remote condor]

the checked it in the browser but the Login button in browser does not work

[solar cairn]

I need help i can't join any server In game Because there is always this one error popping up (I tried redownloadin and different server's and regions)

[hasty tide]

it worked for me but i was already connected to my midasbuy account. Perhaps you need to create a midasbuy account and log in there before it works? Also perhaps you have an adblock addon on your web browser that blocks it? I used chrome

[cloud jewel]

may I ask how you did this?

[bitter void]

I turned my adblocks off to try and get it to work before attempting this fix.
I already had a midas account which I connected to my ToF account but that hadn't fixed the issue. I found that changing my midas account settings from Canada to US is what worked, but only on chrome, not on firefox.

Important Edit: You will need a VPN set in US to do so. You won't get the option to make the change otherwise.

[cloud jewel]

thank you!

[hasty tide]

ah sorry i wanted to answer @remote condor and i clicked on your message by mistake lol

[bitter void]

Np. I hope I didn't sound harsh. I was just trying to clarify.

[hasty tide]

no worries

[bitter void]

I have just confirmed that you will need a VPN set in the US for it to work. Without it you don't get the option to change from Canada to US.

[fierce crane]

you can actually just change Canada to UK and do the event, instead of setting it to US, in which is what i did, I didn't get the US option and I got all of the rewards via in UK. Just make sure that it is connected to your NA account. Hope this helps! Good Luck and Have fun!

[cloud jewel]

So I have looked into this a bit further, I personally did not need a vpn. For those that are Canadian and cannot roll the tarot cards, What you do is go to the link of the page, and what you will be looking for is "country=ca&from=" segment of the link. What you will do is replace the ca to another country such as us (states) or gb (uk)

[inland horizon]

Finally did you receive your horns ? I have the same issue but with the maid outfit.

[slow crater]

Halo min cara atasin stuck loading gimana HP saya ram 4

[dense raptor]

no way

no way that THAT fixed it

youre kidding me LOL

[dense raptor]

tysm holy shit

[cloud jewel]

rock that maid fit

[last tendon]

No I still haven’t. It’s kinda messed up. I’ve done everything they said on the page. Like spend taniums and log out and shit 🤦🏾‍♂️

[random plover]

Hello, I am having an issue where it says Failed to open descriptor file ../../../Hotta/Hotta.uproject

the game then closes from there

[hasty tide]

how do i change the installation path, i wanna change it to my external D drive because there's not enough space in my C drive, but there's no option to change the installation location

[cloud jewel]

try using the browser version instead of the ingame window? I think that should fix it

it's midasbuy.com/s/tofdraw

[bitter void]

I'm honestly glad people are finding ways of doing it without the use of VPN that are much simpler. I'm not a very tech literate person and only tried methods until the very first one I found to work.

[copper tapir]

Anyone seen this happen before? Wont let me teleport, and cant use unstuck button cause it wont bring up the esc menu. Team members say I'm moving when I use WASD, but I cant fall off map or anything

[random plover]

Is there a way to change my email since they disabled unbinding accounts?

[dusk oriole]

Pas jalanin gamenya, kamu cuma bukan gamenya aja kan? Kalau ada buka aplikasi yang lain coba ditutup dulu sebelum buka gamenya kembali.

[slow crater]

@dusk oriole Alhamdulillah udah bisa sekarang

@dusk oriole tapi ga tau nanti terjadi lagi apa engga moga engga

[wary shuttle]

@dusk oriole @slow crater
this server is English speaking. If you want to talk in other languages -> #966294054092542012

[tender yacht]

did they fix the controller bug? or are they just flat out ignoring that still?

[wispy drift]

they are "ignoring" it because it will never be truly fixed until the current v2.4 CN state

only sip hopium that they bring forward the fixes

[coarse dock]

Can we Move Original TOF Launcher To Steam Launcher ?
And It's That Safe ?

[stark torrent]

Is there a fix for world boss bgm bug? its always replay after 5 second or stop playing at all

Most noticable in Dragon and Harrah boss battle, the single player version Harrah bgm is fine tho

[main lava]

It keeps looping back to here help

[lime ember]

try to repair from launcher, sometimes helps

[verbal brook]

I've had the same thing :< will load up to 90%, then load again and take me back to server selection screen. If anyone figures out a work around can you let know please as have tried redownloading it multiple times, force stopping app etc and still nothing

[polar gyro]

I m suddenly getting " server connection failed"

[frosty solar]

Do you guys know what EU servers are involved in the 2nd phase of the transfer?

[hasty tide]

I really need help with this, otherwise i won't be able to reinstall the game

[dusk oriole]

Understood

[solar cairn]

How do i fix that i have tried different Server's and regions i even reinstalled the game and stuff but i cant fix that and it just appeared out of nowhere

[frosty fulcrum]

in game im not going past this any help?

[gritty sail]

Hello,im here asking on behalf of a friend
Platform:PC
Region:apac
Server:sakura
Using both launcher and steam
The issue is as follows:
it started by him being able to login but getting disconnected every time he attempts to teleport or join an instance (this started happenind from the time saki was released) and it kept on happening non stop so he quit, when he returned today he is no longer able to login at all and gets this msg(pic attatched), he tried to go into other servers but faced with the same issue, would appreciate any help regarding this matter and ty

[cinder tide]

every time I close the launcher before the download is completed, and when I return to the launcher to continue the download, the download starts again with 5% even if I have installed more.
Are there any ways to download game files in different way like downloading with "Download Manager" or are there any ways to avoid it???
Pls help me! I want enjoy with this game too!

[main lava]

W a i t you can't play now using mobile data? Huh I try my WiFi and it worked

Kekw so dumb

[hasty tide]

Is it ios?

[main lava]

No android

[hasty tide]

Hmm pretty weird

[main lava]

It's probably depends on what company your mobile data is

I don't think it's a phone issue too

[blissful drift]

idk when this blue circle gone forever, so fking anoying. Playing tof by xbox controller after 2.0, this blue circle always move on my screen when i moved my character with controller.

[elder robin]

Apparently it has happened since a certain version. There are some reports in #1007842564726075432

[elder robin]

It will have a lot to do with the latency of a mobile network as opposed to a quality wi-fi network.

[main lava]

It's wierd that I can do anything with mobile data like play G game and other games except for tower of fantasy theres something wrong it loops back to the main menu.

[elder robin]

Apparently Tower of Fantasy is very susceptible to these types of failures. It happens to me even using a network cable and a medium quality network

Without going too far, there seem to be issues with fault tolerance when using networks other than low latency.

[main lava]

I got bad internet WiFi but still works?

[elder robin]

Especially in crowded places or at logins, or even between loading screens

[main lava]

I tried mall WiFi still works only mobile data can't work

[elder robin]

Normally it stays charging at 90%, and even though they say they fixed it, it keeps failing

[elder robin]

A wifi from a mall?

[main lava]

Nah sometimes it loops back on 24%

[main lava]

Yeah

[elder robin]

Even worse

What device do you have?

[main lava]

Android

[marsh jolt]

Guys I need some help I don't know what's wrong with my Tower of Fantasy, I want to download it and it's just downloading for like 2-3 days and it's at like 28%, idk why but it downloads in 700KB/s and that's really bad. I checked everything with my router and it's fine, idk what's wrong help what do I do I want this game so bad ;~;

[elder robin]

I'll assume it meets the basic requirements, so all I can say is the mobile network is bad.

[elder robin]

What is your download speed?

[marsh jolt]

25.75Mbps

[main lava]

Ok

[elder robin]

Where are you downloading the game from? By its installer or by Steam?

[marsh jolt]

Installer

[elder robin]

I can only recommend patience as the development team manages to find the error or improve the situation.

And then recommend if it is possible to use a wi-fi network

[elder robin]

If you like you can pause it, and try to download it through Steam

[marsh jolt]

But I tried and it also was slow ig..

[elder robin]

Is it slow on Steam too?

[marsh jolt]

Yeah... at least it seemed to be

[elder robin]

May I suggest you measure your speed, again?

[marsh jolt]

Oke

25.79Mbps

[elder robin]

Do you use 2.4Ghz wi-fi or an ethernet cable?

[marsh jolt]

2.4Ghz wifi

[elder robin]

Is it possible that you have a network cable handy?

[marsh jolt]

I don't know where the cable is there's just my router pinned to the socket and the cable thru the rooms to the router

[elder robin]

Sorry. My English is not very good. I understand that you are using a repeater, right?

[marsh jolt]

I forgot what repeater is wait

I don't have that uh

I mean there's just a cable in router that provides wifi connection and then another one to plug in the socket to make it work

[elder robin]

Sorry. It's just that the literal translation was weird

[marsh jolt]

It's fine

[elder robin]

Oh okay. I think I understand you...

[marsh jolt]

It's just terrible

[elder robin]

Awful

[marsh jolt]

Ugh.. ;c

[elder robin]

So to quickly summarize. The recommendations that they normally give is to use 5ghz wi-fi, or a network cable

[marsh jolt]

oh goddddddd

[elder robin]

That is, an ethernet cable (RJ45)

[elder robin]

Is it possible for you to use any of those recommendations?

[marsh jolt]

Sadly... I don't think

I don't know how do I get an ethernet cable because it's just these 2

Same as the 5ghz wi-fi

[elder robin]

I don't know what region you are from. But normally you can order one from online services like Amazon, MercadoLibre, etc; or even in a physical store near where you are.

[marsh jolt]

Hm I'll see

[elder robin]

Sorry I can't find a different way or any other advice. If anyone else can help, I'd be grateful.

[marsh jolt]

alr..

Thanks for your help!

@elder robin

Is that better?

[elder robin]

Yep

You can physically transfer 25Mbs/8

≈3.125MB/s

[marsh jolt]

let's goooo

It's much faster now it works :o!

[elder robin]

What worked?

[marsh jolt]

Steam

[elder robin]

ok good luck

[cloud jewel]

Sorry about that, I was busy all day! Are you trying to login via your tof logins? If so then that isn’t correct, you need to create a midasbuy account and link your tof account to it

[lyric reef]

I can run the game, fight, run around, talk to NPC's and everything is fine, but the moment I go into my backpack or any other menu my client freezes and I have to force close with task manager. Anyone else have this issue or did I mess something up? (Windows 11 Laptop with rec specs and using Steam version)

[half tapir]

how do u fix TOF when launching browser stuff ingame like ex: buying titanium stuff cause it doesnt work and crashes after.

another example is lucky tarot, that brings up a browser that doesnt loadzzz

[elder robin]

Then check the integrity of the game with Steam

It's the only thing that occurs to me

[lyric reef]

It says everything is Validated, I've also tried running as admin permanently, checking diff compatibility modes, and making an exception of my firewall. Hrm. I did notice something odd about my launcher. it doesn't have a file repair tool on it and it seems different than other youtube vids launchers. Maybe I'll re-install and that'll fix it.

[hasty scroll]

quick question, does support answer their mails or i need to fill the form first?

[elder robin]

The fix is ​​offered by Steam I guess

[elder robin]

For support?

[hasty scroll]

yeah

i sent a mail but don't know if i gotta fill the form too (i got an automatic reply saying so)

[elder robin]

I am not very clear about it, but I think that the form can also be used. Since I recently sent them an email and they asked me to fill out the form

[elder robin]

I suppose that if you provide them with the information, they can offer you a more accurate and faster response.

[hasty scroll]

The thing is i sent the email because my account progress got deleted and my linked account too, the only thing i can provide is the date my account was created so yeah

I guess ill just wait if they answer

[elder robin]

Is it related to Google, Facebook or something?

Or is it an account created with an email and password in tof?

[hasty scroll]

created it since launch in tof, linked it to google and now its gone

both the progress and the link somehow

[elder robin]

Wait. Your name gives me the slight impression that you speak Spanish

[hasty scroll]

I do

[elder robin]

Yo también

[hasty scroll]

a

[elder robin]

Jajajaja

Recapitulando. Perdiste el progreso de tu cuenta? No tienes amigos que chequen tu cuenta o algo parecido?

[hasty scroll]

nop

Con lujo de detalle te lo voy a explicar ahora

[elder robin]

Recuerdas el servidor y el nombre?

[hasty scroll]

Me cree la cuenta en el pre registro y la vincule a Google, la cosa es que deje de jugar por un tiempo. Cuando volvi (ahora) ya mi cuenta no estaba vinculada y no tenia mi progreso.

[hasty scroll]

Nop

[elder robin]

Si está un poco difícil, si no recuerdas mucho

[hasty scroll]

Creo que el servidor era Luna azul si no recuerdo mal, pero como te he dicho mas de eso no conozco

Se supone que aun deberia tener mi progreso guardado gracias a google pero mi cuenta se desvinculo sola

[elder robin]

No tienes ninguna captura de pantalla?

[hasty scroll]

Creo que no, dame un momento

[elder robin]

Me da la ligera impresión de que te has equivocado de correo o algo parecido. Sería muy raro que algo así pasará de la nada

[hasty scroll]

No tengo ninguna screenshot y no, no me he equivocado de correo ya que es el unico que use en su momento.

[elder robin]

Le hago una invitación a guardar la calma por favor, no es necesario molestarse o enojarse

Solo intento ayudar, pero es algo difícil por mi cuenta. Así que solo resta esperar a que ellos te respondan

Pensé en conseguir algo de información como el servidor y nombre, para buscar por mi cuenta pero no lo recuerdas así que está algo difícil

[hasty scroll]

No estoy enojado puedas o no ayudarme estoy agradecido ya que me estas dando parte de tu tiempo y atencion.

[hasty scroll]

Prueba a buscar "Silica" creo que ese era el nombre dentro del juego

[elder robin]

Dame un momento, por favor

Sorry, no encontré nada

[hasty scroll]

Bueno, tocara esperar a ver si me responden, gracias por darme parte de tu tiempo y tu atencion, en caso de que no me respondan o no puedan ayudarme simplemente empezare denuevo, no habia avanzado mucho ni nada por el estilo pero no se si tendre las cosas del pre registro. Gracias denuevo.

[lyric reef]

so I completely uninstalled and re-installed from Steam and I even set all the graphics settings to low seeing if that fixed my "Menu's Freeze" issue, but even with a clean install it's still happening? The game lets me run and fight and everything else just fine with no lag, it's only the menu's that cause the client to freeze? Whether it's Backpack or vehicle doesn't seem to matter?

[quasi rapids]

What is this?

[lyric reef]

So I've even tried to Non-steam version of the game and everything except menu's is working? ALL menu's cause my client to "Freeze" is that normal for PC?

[rancid oar]

Hello, I would like to ask some help, I don't know if I'm the only who's experiencing this but, my Frigg (Balmung Weapon) is broken. Whenever I'm in my frost domain, my dash strike is not consistent and most of the time it does not execute a dash strike but a dash only. Can anyone help me with this?

[lyric reef]

After using the non-steam version I seem to have fixed my issue. It required a few tweaks here and there. Sorry to have bothered everyone. :)

[hasty scroll]

Steam version for some reason is extremely buggy or not optimized at all

[elder robin]

Both versions are bugged

And without optimizing anything

[hasty scroll]

My bad then

[elder robin]

But I don't blame them, creating something like this takes time, resources and a lot of work.

[slender flume]

for 2 days now my game has stopped responding as soon as it boots up, right after the hotta studios animation and before reaching the main menu. I've tried everything including re installing the game and updating windows but nothing has changed, I am playing with the steam version of the game

[cursive nest]

You're not alone, experiencing the same issue

[brazen lantern]

Hello, first of all my English is bad, I installed tof but when I launch the game it shows me a black screen after the "Hotta" logo appears who can help me please

[terse meadow]

How do I delete my account?

[hasty tide]

I need help
Game is stuck on 99% loading

[rancid oar]

I see being a frigg main and since the patch came I lost my worth. 😂

[rancid oar]

If you know some remedy please let me know

[versed river]

i get blue screen on launching the game after the logs ends

[radiant edge]

@main lava – Not aware of any Android devices that carry modifications out of the box that render them unable to connect on mobile data. So that assessment is probably right that it’s carrier specific in your case.
-- Would suggest getting in contact with the cellular carrier.

On your mention of a certain “G game”: The key difference is the engine, netcode, and specifically the protocol in use. The other game that you’ve referenced is completely TCP-based in its communication. TCP’s PMTU discovery and automatic re-transmission generally makes sure everything ‘just-works’ regardless of network conditions.

@lyric reef – Although I notice that you’ve already solved the issue, would still be interested if there’s any crash dumps generated. Given you’re freezing whenever accessing the inventory, these might not exist.. Yet on the chance that they do:

Take a look under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes" and see if you see any folders in this location. [or, Saved_Steam, if the Steam version]

-- If you can find some of these folders that line timestamp wise up with your closures, then please archive a couple of the most recent of these crash-dump folders {e.g, with winrar, winzip, 7zip, etc} and send me them (via DM's).

Could you also detail the 'tweaks' that you've applied that halted the crashing?

[radiant edge]

Since you've mentioned a BSOD, please take a look under "%SystemRoot%\Minidump".

If you see any .dmp files in this location, and if you can shoot them my way {after verifying they line up with the attempts starting the game}, would be happy to take a look. Machine is most likely halting on loading the game's anti-cheat kernel driver, yet would like to confirm this before going any further.

[main lava]

I see

Thanks

[radiant edge]

Do you have the ability to experiment with the game on any other Internet Connections? Cellular Tethering or otherwise.

-- Inconsistent dash-strikes with Frigg tend to be packet-loss. Do you notice any other 'quirks' such as your discharges randomly being lost or not executing?

[radiant edge]

If you're seeking the full removal of your account (account closure), this is something that'll require contacting customer support. {refer to #game-support for more details how to get in touch}

[radiant edge]

Reinstallation of the game will not clear out the game's config files. Have you tried a factory reset of the client's config?

<#technical-help message>

• If that doesn't work, please DM me for further troubleshooting.

@hasty scroll -- Just to be sure that I fully understand your circumstances here:

You had a Custom Account towards the launch of the game, which you bound (linked) to a Google Account (external sign-in). Some time into the game, you discontinued playing for awhile, and on attempting to come back -- your accounts {sign-in methods} are behaving as if they're "fresh accounts" (no characters on them / no bindings shown).

-- Do you remember roughly when you halted playing the game? Based on chat history, it looks like your last post was from 8/14. This would be specifically before 2.0 / Vera's launch, and before the changes to the account binding system went inplace that made account theft more difficult.

On the initial question: Yes, customer support does always respond. It may take a few days for them to get around to your ticket, yet rest-assured that they will. {even if the form is not complete -- just do your best with the details that you have on the account}

@cinder tide – There’s no offline-install of the game that can you can use a download manager for.

-- However, the Steam distribution of the game should support download-resume. If this is available in your region, that might be an option.

@gritty sail – Just based on the description you've provided {with the initial intermittency}, it sounds connection oriented.

-- I assume that all of the basics such as restarting Internet Equipment (router, CPE, etc) have already been attempted here, if not -- have them try that. Do they happen to have access to any alternate form of Internet Connection, such as cellular tethering, that they can try? {in an attempt to narrow things down}

If you can narrow things down to their connection: Then your friend will want to make sure they inform their ISP and Tower of Fantasy’s support.

• In the case of the ISP, they would want to explain the service that they’re having connectivity issues with (e.g, mention Tower of Fantasy), and when contacting Tower of Fantasy's support, they’d want to provide details on their ISP / where they're connecting from [along with their IP address].

^ The goal is to have both ends (their Internet Provider and Tower of Fantasy's support) look at routing in each direction, and hope that something problematic is found (in either direction).

Customer Support might also be able to authorize troubleshooting that otherwise would breach the user-agreement as well. It's worth keeping them in the loop of everything that's attempted, regardless if there's another Internet Provider that can be tried, and the outcome.

[hasty scroll]

Yes, that's right. I stopped playing around that date and just like you described that was exactly what happened.

[radiant edge]

Gotcha, then just on the description -- what you've done are the right steps to try to reach out to support. Anything that you can provide them will help here, even if it's not the questions on the form. Essentially they're going to need to confirm that you're the original account owner, and to locate your game-account.

Of course, if there's any chance that you might've used other email addresses or Google Accounts -- try those too.

[hasty scroll]

The only major thing I can provide is my UID since the IGN I'm not sure if it was between "Silica" or "Hana" and the server I think it was "Luna Azul" (Blue Moon).

[hasty scroll]

Already done that. My last chance is to wait for support and provide what I just said to you

[radiant edge]

That's a good start. If you've done any ingame purchases, bank statement records (the transaction ID's) might be a large help. You should also be able to provide them your connection origin, IP address, etc, unless you've physically been moving around.

[frosty locust]

what?

[hasty scroll]

Sadly I didn't the only thing I have is a screenshot of one of my summons since sone of my data got corrupted and had to reinstall pretty much everything. And since I live in Uruguay my public IP address changes on it's own so I could only provide my internal IP.

[radiant edge]

That's still sufficient -- the general area that you've always played from. (Since there might be for example, a point in the connection logs from Tower of Fantasy's side where your origin shifts across the globe)

[hasty scroll]

Then I'll go make a new request but this time filling the form with the info I have. Thank you.

[radiant edge]

Sounds good. You can also always followup whenever they do ultimately reply as well. Effectively just trying to give you more datapoints / get you preemptively thinking about things here. {to expedite the entire process / raise the odds of success}

[frosty locust]

Any help I can get here?

[radiant edge]

Is this prohibiting you from signing into the game? Or just that the account's displayed name through the launcher is incorrect?

[frosty locust]

Just the name, I'm logged in alright

[radiant edge]

Ah, in that case this is something you can dismiss. The displayed name in the launcher is only for the launcher, and has no bearing on the game beyond that.

[frosty locust]

Well good to hear but still my issue still isn't solved tho. I want to change the name but I can't for some reason even after fulfilling all the conditions of setting the name

[radiant edge]

Admittedly I've not tested renaming in quite some time. You'd likely need to reach out to customer support, though be aware that the name displayed is not even game-account associated, and not seen by anyone else.

It's different per sign-in method used. e.g, if you login through Google, your Google Account's associated name will be shown instead.

[wispy forum]

https://gyazo.com/c6f1b17f33e143d54285241f8dee5773 i've seen it in a few places already but never saw an answer, is there a way to fix this bug?

[frosty locust]

What does that even mean? I get that the username is not connected to the game but if the username is connected to the email or login service I used then there shouldn't be a username option for me to set my name then.

[radiant edge]

Worded another way: Account renaming {username through the launcher} is something only offered for Custom Accounts (plain-old-email). When signing in through say, Steam, Google, Twitter, or any other external service -- your nickname is read off of those associated services.

e.g, if I wanted to change my displayed name on Steam sign-in, I would need to change my Steam username, through Steam -- and this would be reflected on the launcher on the next sign-in. Similarly if I had a different nickname on different services, then my displayed name (on the launcher) would change if I signed in via different methods, despite that all are linked to the same game-account.

[frosty locust]

pardon me but I am logged in through my gmail and i have it binded by my google account too. I also successfully changed my username before so I don't understand whats the issue here for me to not being able to change my username yet again

[radiant edge]

gmail as a "Custom Account", and not through Google's OAuth login?

[frosty locust]

as in logging in through my gmail account and password?

[radiant edge]

Right, using the gmail as plain-old-email, rather than clicking the Google icon on the lower portion of the launcher.

[frosty locust]

yes

[radiant edge]

This would count as a Custom Account / plain-old-email then.

[frosty locust]

yes

so why cant I change my username then?

[radiant edge]

Would not be able to answer that, haven't tested it recently (back when I did, the rename feature did work). If it's important to you, you'll need to contact Customer Support sadly.

• Another option would be to bind sign-in through "Google" using the external-provider, which would reflect your Google Account's name.

[frosty locust]

so I have to contact customer support for this?

[radiant edge]

If it's something that matters to you, yes. Though it's just the launcher display-name, and impacts nothing else beyond that. Noone other than you will ever see this nickname.

[frosty locust]

thats unfortunate. alright thanks

[hasty scroll]

Oh yeah, sorry but what should I do for that kind of form? like what section. Account lost?

[radiant edge]

I'd actually recommend the use of email in this case for starting your contact:

[e-mail]

Far as why: The exchange of emails from the address initially used on your Custom Account, shows that you're in ownership of that address. {and of course, the same may be offered for the gmail, and so on}

Update: We've come across many reports of crashes -- which have now been identified to be caused by Corsair's iCUE software, and this has been added this to the known interactions pin.

If you're running iCUE, are experiencing game-crashes, especially during instanced play (JointOps, RAIDs, etc), please attempt the removal of iCUE. You're also encouraged to report the problem to Corsair, of course.

[radiant edge]

-- If this is critical, such as that you're going to lose access to that email address in the near future, would recommend (at least initially) binding another sign-in provider.

You might also reach out to customer support "not-using" the contact path that you did (winding up at the automated dead-end), or via email to discuss why you need the address changed. If circumstances deem it necessary, support still may aid you in unbinding an account (despite the automated message).

[maiden juniper]

If the server transfer button does not show on the settings menu, does this mean that the server is unapproved for transfer? If not what does it mean?

[gritty sail]

Thank u for the reply, i relayed what u said to my friend and his response was
1-he did attempt using mobile data to login result=failed
2-attempted to use/turn off vpns to see if anything changes but nothing
3-this issue only happens for tower of fantasy specifically and he said that it doesnt affect any other game at all
4-he also said that he's been trying to contact customer service for a little ovet 2 months and their last response was that they'll look into his login issues but havent recieved any response till today and he even attempted to send in more emails in hope of getting an answer

[twilit zenith]

If I play on futuria and I am lvl 80 and I created a lvl 1 character on the lycoris server then I will be able to transfer to lycoris?

[naive oar]

not sure if this apply to this channel but any idea why i'm getting this ?

[wispy drift]

Means not enabled yet

[wispy drift]

Supposedly it will overwrite the chara on that server

[maiden juniper]

Oh thank you

[fleet plume]

I got the "Login status exception, exiting the game!" error AGAIN and this time it was caused by seemingly nothing?? All I did was update the game. This error is a huge problem because it makes you unable to even enter the game, either the devs need to fix it and stop it from happening or there needs to be an easy way to fix it, this is the second time I've encountered this error. Have any ideas?

[iron sparrow]

I tried to log back into my ToF account but I can’t remember my login method. I have an email when I originally set up the account with a verification code so I hit forgot password and it says account does not exist

[tacit ocean]

Help guys! I can't login my google account. even after restarting my pc, it's still in loading state, even lingking account on google. Is there any tips how to fix tthis?

[undone python]

Trying to go into my server but every time I try to join and the loading screen pops up, after it reaches 100%, it just goes back to the home page where the different servers you can choose are placed so I can't actually go into game. Any solutions to fix this?

[inner thicket]

can i unbind my account from google and then bind it to another google ?
or its just gonna ask me for the previous google i used?

[dusk oriole]

As i remember, you can change it when entering the game then, open account settings

[inner thicket]

it says can only bind new account :S

[dusk oriole]

Sorry i've never try it before

[inner thicket]

that's fine, i just want to change my mail but i saw to do that i have to bind it and i dont want to

[hushed vine]

does anyone know if the game deletes ur account after long time of inactivity? Already tried all my different accounts, and it just treats me as a new player, but when i select my old name in character selection it says the name is taken

[fathom charm]

Is there an option to invert y-axis yet for controller?

[lyric reef]

I do not have any crashes from the times where the game had "Frozen" on a menu, apparently me closing the app forcefully didn't count as a crash. As for the tweaks, I had to use the non-steam version, make a firewall exception, run as admin, run in compatibility mode for windows 8 (I run 11), disable DLSS and everything worked once that was all done. I think it was disabling the DLSS that actually fixed everything though based on it being the last thing I did before it fixed.

[hard garnet]

Is this ever be coming? Still coming soon :/ or is this only a dream?

[proven swan]

so are we gonna be able to transfer servers safely after this maintenance?

[hasty tide]

it's already started (for EU at least) You can go to https://www.midasbuy.com/ to play the event there (it's the official tencent website linked to this event)

[little sparrow]

also having a crash issues that actually seems to be related to the launcher.... its happened twice now

steam version- after an extended period of play it seems the launcher is taking up increasing amounts of memory... it was consuming 14/16 gigs of my ram mem b4 crashing around 15 mins ago

i was looking for an option to try and run a repair and see if that fixes it but oddly enough i do not see a repair button on the steam version of the launcher

steam however finds no issues on there repair end

[lyric reef]

I can't be totally sure but this SOUNDS like a memory leak caused by DLSS. Disabling that would probably fix that and google can explain THAT better than me.

[north grove]

Hi, my game is stuck on black screen after the Hotta logo and before the usual loading screen. I've reinstalled the game a few times now but it doesn't help. I tried the pinned solution (#technical-help message) but I'm still stuck there. It was fine around 12 hours ago but it stopped working after I crash.

[narrow island]

Hi, my lin summer skin is gone, what process do i have to follow to get it fixed asap

[tacit basin]

if you check this channel's pinned messages, the top one has a link to the email address of customer support - you can send your inquiry and evidence of ownership/error/bug there.

[potent tangle]

MT in 1 hour or tmrw

[wanton shale]

how to change email help pls

im in mobile

[tacit basin]

moved to tomorrow

[viral oxide]

what is this?

[lapis light]

When’s the maintenance in nzt?

[tacit basin]

it does what it says by teleporting you back to the nearest spawn point if youre say, stuck in a wall or in an instance with no way out.

[lapis light]

Ohhh I’m dumb lol

Shoulda read the annc first

[uneven plaza]

always stuk at 90% and go back to choose server, how to solve it?

[wispy drift]

24h minus 40min

[radiant edge]

@north grove – Nvidia hardware, specifically RTX (20XX+) generation card?

Try clearing out the Nvidia Shader Cache located in “%USERPROFILE%\AppData\Local\NVIDIA\DXCache\”. If that doesn’t suffice, then please also try the pin on disabling the Engine’s NGX support entirely.

@inner thicket – Only a single account can be bound for a given sign-in method. There’s no automated means to unbind an account, nor to directly change the associated sign-in for a method, at this time.

That said, if there’s extenuating circumstances and if this is urgent, support may be able to assist you. More on this is topic in the tag to 'unluckymcaroni' below.

@wanton shale – Currently the only means to change an account’s associated email-address would be through Customer Support {see #game-support }. The option may be blocked through the helpdesk menu system {under the account sub-section}, and you might be informed that this is not offered at this time.

However, if there’s a critical reason / extenuating circumstances that necessitate a change of address immediately, such as if you suspect account compromise, that you’re going to lose access to the address that you’re using, etc – support will still assist you despite the notice.
-- e.g, please of course reach out if there’s extenuating circumstances that necessitate the change.

If it’s less urgent / non-critical, then you may bind another sign-in method {Settings → Compliance → Bind Account}.

@little sparrow – Generally the memory leaks tend to be DLSS if you’re on Nvidia RTX (20XX+) graphics hardware, just like Sojourner hinted.

Be aware that the option for the DLSS performance-level {under Display → Settings} may deceptively not be the applied after restarting the game-client. There’s a pin with a more permanent and thorough method here: <#technical-help message>

If not, any software that carries an “OSD” or injects hooks into the client might cause a memory-leak. You’ll find an example in one of the pins with Precision X.

@hasty tide – Is that BSOD something that happens 100% of the time on launching the game? If it’s explicitly on launch or closure of the client, that tends to be on either loading or unloading of the game’s bundled anti-cheat {per the trigger}.
Do you happen to remember the error code displayed? {For instance “DPC_WATCHDOG_VIOLATION”}

-- If you’re running Windows 11, and you’re not on 22H2 (feature pack) – please try updating to the latest feature-pack through Windows Update before anything else. The bulk of reports of the anti-cheat related crashes tend to be on 21H1 and 21H2 respectively, and many people report that their crashes subsided after updating to 22H2.

[last tendon]

Any updates on whats happening with ToF not sending all the gacha rewards? I made a ticket 2 days ago with ToF and midasbuy and no answers on both.

[radiant edge]

In a situation like this one, where the account recovery system might not be working – the best bet would be to reach out to Customer Support by email {from the address that you suspect you’ve an account on}.

That email address is:

[e-mail]

Support will either assist you in finding how your account was registered, or with its recovery.

[radiant edge]

We don't have a general-update at this time. However, since you've a ticket in the system (and you've reported the problem), support should get back to you for your specific case soon as they can.

[radiant edge]

What type of a device are you playing the game on? And how long roughly would you say that your loading screens are (before you're booted back to the server select)?

-- Do you have access to any other form of Internet Connection that you can test here? {usually these are either connection oriented in some way, or that the device is taking long enough [e.g, minutes] that the connection process times out}

[north grove]

It worked. Thanks a lot.

[dim seal]

How much data is the update today?

[celest fern]

can't use Lucky Tarot Draw ingame. (pc)
choosing a card->confirming cost>System busy

tried using it at different times from event start

still getting this message

switching language didn't help

[wanton shale]

how for mobile ?

[undone python]

Also having the same problem, still don't know how to fix it. I even emailed tof support team about it

[wispy drift]

maint is tmr

[tender cargo]

why didnt i get transfer ticket

[wary shuttle]

#game-announcements

[tender cargo]

so transfer is tomorow

[wary shuttle]

yup, after the maintenance

[tender cargo]

T_T

noo

[upbeat hull]

how to fix depth of field?my graphics set is high and my gpu is gtx1650 gd6,thanks

[stray raptor]

The new even hasn't been working for me anytime i open the website just this pops out and no matter how long i stay try to refresh it wont load i cant even confirm it

[solemn zephyr]

Same problem

[quaint crown]

how to transfer servers?

Can't find anything

[austere relic]

not available yet. they delayed the update by 1 day and transfers are not available before update is finished

[quaint crown]

tyvm

[spare gulch]

Its always like this when trying to connect using iOS. What could be the issue? Also, download speed is SLOW even with wifi, its faster to reinstall the game than try to update it.

[surreal veldt]

hi! my game still crashing and freezing all my screen, and some times bluescreen. Every time i opne the game. I updated gpu already, but did not solved.
there us something to solve?

[languid kiln]

Hi, since yesterday i can't log in my account, because the client don't load

The client close without actions

Someone can help me?

[dim seal]

Is the server transfer available now?

[languid kiln]

Oh, i follow the tip to clean Nvidia cache

This works

[tacit basin]

Pls check #game-announcements

[frosty fern]

can i switch servers without losing my progress I kinda joined the wrong region

[tacit basin]

you can switch servers and retain your character. however, you cannot change regions.

[frosty fern]

well I had to switch my region so

[sick stump]

Ray Tracing where

[last shore]

has anyone managed to transfer servers already? When I click pay and use the district transfer nothing happens

[fossil bridge]

does anyone know how to fix this?

[steep spruce]

guys i cant seem to find the settings
im using an rtx 3060
my friend is using the same thing and has this

[fallen wadi]

I updated my Nvidia Drivers, then relaunch the ToF Launcher and it had an update which now shows this option.

[steep spruce]

oh no wonder thanks

[zinc geyser]

How to get the transfer ticket

[brazen shadow]

Where is the free transfer ticket , did anyone get it?

[fossil bridge]

i think that's from mail because i've not logged in for a few months but still got it 2 ticket

[brazen shadow]

I have no transfer ticket on any of my 3 accounts on 3 different server .

[lean mason]

So gratefull to you your the only player who receive the free ticket

[austere relic]

some people who were part of the initial transfer group server got 2x tickets in mail if they logged in before the transfers were closed. dont think anyone got tickets after that

Oh nvm... i just now got my 1 ticket after being online for like 3 hours

[young maple]

guys i exchanged my raid coins in the returner shop but didnt get the item and only lost my coins... help?

[austere apex]

Bug: after the client update, when you open de game, select the server and click to login the final loading screen remains stuck at 90% then after around 2 minutes the game closes, i run RTX 3060 Nividia and i did try to reset launcher/pc and selected Directx 12.

The only way i found to fix this is select DirectX 11.

[last shore]

Server transfer not going through?
I have fulfilled the conditions but when I press pay nothing happens

[upper quiver]

Anyone having problems on logging in via Twitter?

[austere apex]

i don't know anyone who is logging in via twitter so can't say for sure

[radiant edge]

If you’re experiencing a black-screen hang following the Hotta splash-logo {immediately after having applied a client update}, please try wiping your Shader Cache. Instructions have been provided below for AMD and Nvidia hardware on the latest drivers.

Nvidia:
-- Delete the contents stored in: "%USERPROFILE%\AppData\Local\NVIDIA\DXCache\"

AMD:
-- Open AMD’s Adrenaline Control Panel.
-- Click the Settings (gear) icon in the upper-right corner.
-- Select the “Graphics” tab.
-- Expand the “> Advanced” portion of the settings.
-- Scroll down to the bottom, and click on the “Perform Reset” button -- next to “Reset Shader Cache”.

NOTE: The method to clear shader cache may vary on legacy hardware with older drivers.

[gritty fern]

@radiant edge finally no more DLSS memory issue (supposedly , since the game is running in DX12)

[radiant edge]

Since the game closes completely, there's a chance that crash dumps are being generated.

Take a look under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes" and see if you see any folders in this location. [or, Saved_Steam, if the Steam version] {do any of these line up, timestamp wise with the recent closures?}

If you can archive a couple of the most recent of these crash-dump folders {e.g, with winrar, winzip, 7zip, etc} and send me them (via DM's) -- would be glad to take a look and see if we can figure out what's going on here.

[steep spruce]

i tried pressing this and it wont work

[last shore]

same

[tender cargo]

is it me or i cant transfer

[austere apex]

for me it worked by selecting DX11

bu thanks 🙂

[tender cargo]

there is no data in the settings

i think i will start another acc on a server i want T_T

[night sonnet]

when I try to move from stardust to phantasia server in SEA, it doesnt show anything.. is there a fix to this guys?

[jovial bane]

sea isnt working rn, i do want to move also to other server it doesnt do anything

[cosmic mulch]

[raw bison]

SEA still cant server transfer ?

[full sleet]

does Void Abyss still lags?

[warped remnant]

Server transfer is free rite coz mine is asking momey

[raw bison]

free if you have the ticket

SEA server transfer whennnnnn ???

[last shore]

even when it shows 500 tanium for the transfer, the game will detect your ticket and use it first

[tender cargo]

I DIDNT GET THE TICKET

[sly storm]

check mail

[tender cargo]

I DID

and nothing

[cinder zephyr]

can I transfer my character across the region? like from Asia-Pacific to SEA?

[versed viper]

Sadly, nope

[tender cargo]

if i didnt get a stupid ticket what do i do

[wispy drift]

you don't get one if you are new or are in one of the newest servers

[upbeat hull]

sorry, no any solve for this?

[wispy drift]

you dun get no answer because they broke it again

if you want depth of field to work, you are gonna have to turn off antialiasing ingame

[upbeat hull]

lemme try

[dreamy geyser]

Do you know why I still haven't received the ticket or it won't let me change servers? I'm from Polar / NA

[solemn forum]

Hello. I'm from SEA I cant transfer when I click the server nothing happen is that normal ??

[raw bison]

SEA cant server transfer at all

[proper python]

i wouldnt recommend trasfering at the moment anyways i been unable to play for the past 30 min my character showes its lvl0

[onyx adder]

Thanks, I got a reply.

[glass wadi]

can't transfer yo Aestral to Oddysey

[strong crow]

issue with login or its just steam?

[terse haven]

i'm playing the game one mobile and for some reason the right controls have move up, i don't know why, there isn't even a setting that lets me manually adjust this

[slate zenith]

Is there any way to check if ur on DX12? I heard that with the new update the game just automatically runs DX12 if u have an RTX card or something

[frosty fern]

why can’t I skip cutscenes? I click the skip button but it doesn’t work

[restive ivy]

hello i have problem when i login into game i always stuck on 90% already use VPN and nothing happen.
last time i change my VGA card from NVDIA GTX 1650 to RX 6650 XT. please help me

[chilly pasture]

I just wanna ask which server is the most active to transfer?

[hasty tide]

server transfer not fix?

[tacit goblet]

Any way to turn off the blue disc floating around whilst playing on pc with a controller ?

[next dagger]

u have to update the luncher by click "checking update" in the lucnher's menu, then change it to dx12, with this dlss works fine for me, (op:win10 , card: 2060)

[slate zenith]

[onyx flame]

Hello, every time i launch the game and enter my server on my main account (MA), I always get stuck at loading 90%, then the game crashes. Every time I try loading into my alt account (AA), i do manage to log in and get into a server but one click / attack or several seconds in, i freeze and crash. I have no idea what is going on. I have tried repairing, manually selecting the 12 thingy, restarted several times, ran as administrator and logged and re-logged several times and nothing. If someone could help me with finding out what's up and solving the issues, i would be eternally grateful. (Game on my phone works fine but im a pc-gamer mainly)

[verbal zodiac]

I'm having the same issue as well. I can log into another server while on my PC. But when I try to log into my home server, it loads up to 90% stalls and then closes the game. However I can log in just perfectly on my phone...

[snow socket]

For some reason RT isn't working for me, already updated the game (via Steam) and chose DX12
My card is an RX 6650XT

no matter what I do, setting RT in the display settings doesn't do anything, no difference in the image and GPU load

despite my card being RT capable

in any case I'm on latest AMD driver for non 7xxx cards (22.11.2)

is it possible that enabling RT would make me run out of VRAM and the game just has no UI element for that or what?

as Original settings are using up ~6.8 GB

or atleast there's 6.8 allocated

[snow socket]

also q, is the unnamed setting under RT FSR 1.0 enablement?

Ah, figured it out I guess?
RT doesnt seem to do anything outside, but works only inside

[verbal zodiac]

I found a fix for my problem, but I dont know if it will apply to you. My graphics card driver appeared to be up to date. But I went to Nvidia to download a fresh copy of my driver anyway and installed it. The game then loaded past 90% on my server, and allowed me to play on my PC.

[snow socket]

as I fix this, something else came up
RT works just fine one moment then my FPS tanks to 11-12 from 75 after enabling RT

I think I found the culprit

Material Quality going from low to medium causes an ~80% FPS drop with RT enabled

restarted the game with same settings as before and it just works

I dont get it, is the game not freeing up VRam fast enough?

[surreal veldt]

The Crashreportclient.ini says:

[CrashReportClient]
bHideLogFilesOption=false
bIsAllowedToCloseWithoutSending=true
CrashConfigPurgeDays=2
.
.
what this means?

[snow socket]

Gonna record some gameplay and post it here at some point so maybe someone can figure it out

[fierce moth]

I change my second account to my first account server and my first account gone hellp plz

Help pls

[tacit basin]

Afaik, it was stated that a migrated character will overwrite an existing character in a server if you transfer. I don't think you'll get this reversed but the best you can do is check out the pinned messages in this channel and follow the instructions on how to contact customer support. The email address is indicated in the first pinned message.

[quartz turret]

Is anyone else just not able to save Presets AT ALL? I've tried everything, and I've even contacted customer service, and I still can't do shit when it comes to being able to save my own presets and use them. I can only import other people's presets. If I try to save on my own character, it says that I "can't upload any more images", while if I do it on the preset creation menu, it does the whole "Save and use this look?" thing, but when I check my presets list, it's not there. I suspect it might be a file issue on my end, but I'm not really sure

[grizzled pecan]

Am i doing something wrong cuz when i tap confirm to transfer server nothing happen

[tacit basin]

SEA region server migration was put on hold due to mishaps and bugs. Can't remember when it'll go back online.

[tacit basin]

I just checked and I can still save presets on mine, it's currently at 8. How many presets do you have saved in your lobby? Have you tried deleting one preset and saving a new one?

[quartz turret]

I have no presets. Since the game came out I literally have never been able to save a preset of my own, and I just checked the support ticket and it was a canned response

[fervent vale]

Guys, I've had a problem since 2.0, I had to fix it on the login screen by stating that I'm underage, but because of that I still can't communicate in the global chat, and that's pretty bad for the game in general, can someone help me help how do i solve this?

I've tried contacting in-game support but to no avail.

[molten solstice]

is there any official announcement, so disappointing

[empty leaf]

My game doesnt open after this new update. I open de launcher and nothing happens. Already unninstaled and installed it again. But still... When i open de launcher, nothing happens. Can someone help me?

[prisma scarab]

Not open launcher game after new update

[sly karma]

a

[fervent vale]

alguem consegue me ajudar ?

[rapid comet]

what is Res V

[tacit basin]

At the login page showing nemesis back side, this info is displayed in the lower left corner. Currently it is this:

[rapid comet]

thank you

[steep path]

Can you unbind the account right now?

[ancient rose]

Tower Of Fantasy Not Launching on PC
Hey, I really wanted to play the game.

When I try to launch the game, it just says running for a few seconds before the Launch button changes back to yellow with (LAUNCH). I looked it up on Google but couldn't find anything. I'm wondering if my system is incapable of running the game but capable of running genshin impact but not ToF? I just wanted to share this information in case anyone knows of a solution.

[halcyon temple]

Hello! Can someone help me with this problem? Out of nowhere the FPS drops to 5-10 as the video shows, the CPU temperature and everything else is fine. I don't understand what could be causing this.
I reinstalled the game on an SSD and still the same. MIN 2:27

oh, it doesn't show the video :/

[prisma scarab]

When it appeared 1 hour ago, an update of the game launcher appeared, well the fact is that it was updated and once it was finished I closed said window but when opening the launcher only the notification icon appears but the launcher executor does not

[pearl nexus]

+1

when the launcher is starts, it appears in the processes and in the tray, but does not start, a file with logs is created, but I cannot read what is in them

I have it since yesterday

[prisma scarab]

The game was normal until they gave an update to the launcher a few hours ago and now the pop-up window to log in to the game does not appear, only the game notification appears, nothing mad

in other words the launcher update ruined it

[safe linden]

Any solution to dx12 not being able to launch the game? I have no issues with any other game except tof

[last tendon]

18 hours left on the tarot event and still no news from ToF on when they'll send out the rest of my prices. Thats crazy. First the black friday event now this. Get your shit together ToF

[prisma scarab]

In the game shortcut in the properties section add the following command just after " -dx11

[safe linden]

theres a setting in the launcher to change to dx11 now, i just want to be able to start in dx12 to test out since for some reason it lags like crazy for me on dx11

[prisma scarab]

you would have to remove the command then and start the launcher again and within the game change the resolution and shadows

[safe linden]

the game just crashes on launch for me on dx12, was doing that since day 1 of the game

[prisma scarab]

Oh

maybe in the patch notes they fix the problem with the dx12

Or maybe some of the update did not go well in the update from hours ago

[pastel orbit]

my game crashes on launch as well, and I'm wanderer level 75 so I'm going to guess it has something to do with new stuff

I can't get past hotta screen anymore

I see no settings for dx12 in the launcher

nvm found it

[prisma scarab]

Yes, there are many bugs in the mini game update, it is common for most players to experience it.

[pastel orbit]

I actually got a load screen by switching it back to dx11, may help some people for now

my guess is I actually have to update my dx and maybe others do too

seems to run normally on dx11

[onyx flame]

thank you, will try today when i get home

[radiant edge]

@verbal zodiac – Reinstalling drivers, even the same version as already installed, would have a notable side-effect of flushing the shader cache.

-- Glad to hear it worked either way. Just the same, despite that it’s already solved for you – possible that I can get you to check for any generated crash dumps?

Take a look under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes" and see if you see any folders in this location. [or, Saved_Steam, if the Steam version] {do any of these line up, timestamp wise with the recent closures?}

If you can archive a couple of the most recent of these crash-dump folders {e.g, with winrar, winzip, 7zip, etc} and send me them (via DM's) -- would be glad to take a look and see if we can figure out what's going on here.

@onyx flame – Similar to the request above to Tenshin, if you’ve any crash-dumps they’d be greatly appreciated to try to narrow things down here.

You might also give it a shot clearing your shader cache per this pin: <#technical-help message>

@surreal veldt – Are you on the same hardware that you were playing on the last time that we had a chat over DM’s? [e.g, the R7 M260 + Intel 5500 IGP]

@ancient rose – I’m assuming that you never see a game window pop open, even if just for a few seconds?

-- Are there any subfolders generated under “%USERPROFILE%\AppData\Local\Hotta\”, or just “intl_auth.txt” that you find in there?

To everyone else that's experiencing startup crashes, please (similarly to the requests above), take a look if any crash-dumps are being generated. If they are, I'd love to have a copy of your dumps for inspection.

[radiant edge]

Not completely certain on why that's happening just from the video, however it appears something is triggering the machine to clock down hard / CPU throttle despite the temperatures of the CPU and GPU being in check. The 5fps looks like CPU choke from your RTSS overlay, and the GPU clocks falling are likely a response to this {not being fed data to act on}.

-- One possibility that comes to mind is if your motherboard's VRM's hit critical temp. Any chance that you can open the machine up and direct a spot cooler / fan at the general area? {if this is the culprit, that'll probably stop the throttling and performance stays high}

[surreal veldt]

Yes.😓

[surreal veldt]

i just sent the latest crashes.

[mild ferry]

Im stuck in the Hotta loading screen... does someone else have the same problem?

[radiant edge]

Thanks, took a look and provided a recommendation to try here.

[radiant edge]

Does the Hotta Loading screen specifically mean the splashscreen with the Hotta logo, immediately after starting the game?

If yes, give this pin a try if you've not already: <#technical-help message>

[vapid tangle]

can anyone help me? i just upgraded my pc and i have 16gb ram and a gtx 1660ti and i still can't hit 30 fps in combat 😦 i have all my settings on low and even disabled motion blur in engine.ini. i did factory reset on client as per pin. i turned off hardware accel on browser and discord. i turned on game mode, hardware accelerated gpu scheduling, and set graphics performance preference for TOF (both launcher and client) to high performance in windows graphics settings.

is there anything else i can do?

[radiant edge]

Possibly, will DM you to collect more details on the rest of the hardware you're running on.

[solved: thermals]

[snow socket]

What cpu are you using?

[radiant edge]

@steep path – If there’s circumstances that necessitate it being done, then yes. For example, such as in the case of account compromise or having lost access to the sign-in method in question.. ← in any situation like these, customer support will still assist you in changing bindings, or otherwise recovering the account, despite what the AI helpdesk indicates.

If it’s not critical on the otherhand, currently there is not.

@fierce moth – Although I do note that you’ve been directed to contact Customer Support by others on here, this is just chiming in to make sure that you do so.

-- This is definitely your best bet at character recovery.

@fervent vale – Going through Customer Support is the only way that you’ll be able to resolve any age-related mixup on an account.

What you’ve attempted is the correct course of action here -- If your ticket has not received a response yet, then it definitely will as soon as the team gets around to it.

[vapid tangle]

amd ryzen 5 3600

[snow socket]

Hrm, cross CCX latency should not affect the perf that much.

@signal token any idea about my issue with RT? Described it above but in areas with RT, FPS can randomly drop from 60-90 (area dependent) to 10-11, with GPU load at max, with the lowered FPS staying unless I disable RT, set to smooth and then back to my preferred settings or relauching the game entirely, either works temporarily until it happens again

My specs are are 5900X + 3600 MHz@CL16 32 GB ram + 6650XT with latest drivers

[gritty fern]

its AMD Ray Accelerators
Different than nvidia , AMD uses only Ray Accelerators (probably 6650XT pure ray tracing performance is worse than RTX 2060)

Rasterization wise , RX 6650XT destroy 3060

Even the Latest RDNA3 still cant catch up Nvidia Ray tracing Cores

[snow socket]

Yes, but when RT works properly, it does 60-90 fps

[gritty fern]

also benefit of nvidia graphics card is DLSS in the game

[snow socket]

Then the game decides to go to 11 fps

[gritty fern]

even my RTX 3050 Ti do that sometime , especially when i first enter Vera
its going to drop like 20-24fps and then its back to 60fps

[snow socket]

In my case it doesnt recover

[gritty fern]

My settings is RT Medium + DLSS Balanced

[snow socket]

And doesnt happen otherwise anywhere else

[gritty fern]

have you tried TAAU ?

i wonder if that option avalable in global 🤔

[snow socket]

You mean unnamed button below RT?

[gritty fern]

i think so

[snow socket]

Yes, that gets me those solid fps

And with that it drops to 11

[gritty fern]

i guess your only way to try is using DDU and re install the latest drivers

imma check with someone i know with RX 6750XT if they have problem like that too

[snow socket]

I doubt that will work, everything else works well (and I dont want to re-do my OC profiles)

Before anything, my OC is stable as far as I can tell, as I stress tested it

[restive ivy]

after update my fps drop from 60++ to <- 40fps and got stuttering too 😦
already uninstall and reinstall the game, but not fixed.
my specs are RX6650XT + I3-10100f

anyone please help :((

[pine imp]

Hi I have yet to receive by Server transfer ticket.

Server: Edenia
Level: 74

Is it because the issue with SEA region?

[radiant edge]

One of the big changes of this update, is that it re-enabled D3D12 support. Have you tried explicitly toggling between 11 and 12 rendering backends in the game's launcher, and seeing if performance improves on one or the other?

[restive ivy]

already cose D12 but still have FPS Drop and stuttering 😢

[gritty fern]

D3D12 in RTSS

its still using DirectX 12 , you can change it in the launcher

[restive ivy]

like this ?

[gritty fern]

i dont think it has issue with the OC , it just AMD Drivers or just the game dont want to be friendly with AMD xD

[gritty fern]

yep , choose DirectX 11

[restive ivy]

oke i'll try

😦

much worse 🥲
i tink this game not friendly with amd user's again 😢

[gritty fern]

not sure , but why there is only CPU 1 and 2 in your RTSS ?

i3-10100F have 4C and 8T

[restive ivy]

Oh Mybad, i forgot i change my 10100f to 9100f because the pin was broken while i first time changing my pasta...
But it's that the problem? Because i playing other game like genshin, Apex, valorant, etc my PC run normal, and not got stuttering. 🥺

[restive ivy]

here

i played pso2 NGS too with hight setting, not got stuttering / fps drop 😢

[unreal dirge]

have they finally added back directx12 and fixed the forced directx11 issue for pc client yet?

[restive ivy]

i just want to play ToF Peacefully 😢

[wispy drift]

that game is still running on a 2012 base

[restive ivy]

yes

[wispy drift]

the game not your pc wheeze

[restive ivy]

your mean this ?

[restive ivy]

or maybe anyone with AMD vga have same problem with me ?
any solution ?
please help me 😢

[halcyon temple]

I have 2 fan coolers that point directly to the motherboard

[radiant edge]

If you're certain that the VRM's are under control, will DM you to collect more details on the system.

[solved: driver problem]

[neat fable]

need a little help. stuck at 90% loading and ive tried every available fix on reddit and what support says

[brave tartan]

the game does not let me enter it just loads and leaves me on the home screen of the pc I already reinstalled the pc and nothing happens

[peak wadi]

is anyone else experiencing this weird colour thingy? It appears randomly and different places. Only experiencing this after the annabelle update

[delicate badger]

Got FPS drop after entering Oasis Club, then GPU Memory Usage more than 2 GB (Which never been happened before) and then got this....

@radiant edge did you know smth like this happened recently? or is it only for me?

[pearl ridge]

Me just before there little update, but after update, my tof launcher cant run. Anyone have same case?

[opal quest]

Am playing on iPad why is the download speed so low?
Anyone else experiencing the same?

[fiery falcon]

Im having the same problem , have you try steam tof ?

[radiant edge]

There was an update pushed recently, and that was for everyone. Noticed several point it out in the middle of troubleshooting with them over DM's. Just double checked on my end here too-

Far as the performance drops {specifically after the recent updates}, I don't know the extent of that yet. Though there's been some reports already.

[fathom cedar]

made a new account and cant log out to go back on my main, does anyone know how to fix this?

there is no log out option in settings

anyone know what to do?

[pearl ridge]

Not steam. How it for you now?

[halcyon temple]

Try closing the launcher and ToF processes completely.
Sometimes that fixes that error.

[pearl ridge]

Already reinstall the game but still not working

[thick cosmos]

On PC? You need to log out from the launcher itself

[devout canopy]

i tried to chance the server yesterday and now my Acc is just deleted

[radiant edge]

If you believe your character did not correctly transfer to another server / world, please #game-support and report the issue (if you've not already done so).

[devout canopy]

i tried but i need my UID and server name but i dont know the UID and wich server my Acc is on now

if my acc ist still there xD

[radiant edge]

Indeed, this would be unique circumstances here. Just provide them whatever you can, along with an explanation of what you did, the target server, where you're transferring from -- and past UID if you can recover that from screenshots.

If you can't, no worries, I'm sure that Customer Support can still investigate this just based on your account's records.

[devout canopy]

okay thank you, I´m gonna try

[haughty rose]

I can't enter the game
What happened to my account or something

[pearl ridge]

Help

[haughty rose]

I can't know

[hasty tide]

was there a recent update? the game wont open

[pearl ridge]

Mine cant run launcher. Myb its time to retire tof

[hasty tide]

my launcher wont open either

not just you

[radiant edge]

The launcher itself won't open? Standalone launcher?

[pearl ridge]

☝

[hasty tide]

what do you mean standalone launcher

[haughty rose]

Ok sir, thanks ☺️

[radiant edge]

Rendition of the game, Standalone -- or Steam. Rumble's looks like Standalone, judging from prior context.

[hasty tide]

okay then yeah standalone

[haughty rose]

okay

[pearl ridge]

Windows app tof right? Me too

[zinc forge]

anyone stuck at the loading screen 90%?

[stable tangle]

You seem to have a bit of knowledge about graphics, can you help me?

[hasty tide]

why does this game just break

its actually very frustrating

[radiant edge]

@pearl ridge, @hasty tide -- For a start here, try re-downloading the Miniloader from the Tower of Fantasy Global site, then reinstalling the launcher over the existing install.
https://www.toweroffantasy-global.com/download/TofMiniLoader_official.wg.intl.exe

• Let me know if that works or not.

[stable tangle]

Ever since I updated the version to the .fixed version for some reason my game has been flickering a little? I don't know how to explain that, but it seems like the game pulsates often? It's not outright glitchy graphics, but it's as if the game isn't refreshing fast enough???

[radiant edge]

Sounds almost like you're describing a lack of vsync. Tearing perhaps you mean instead of flickering?

[hasty tide]

im not going to do all that im too frustrated at this point

[stable tangle]

Or tearing, yes, I'm getting this tearing issue now after the update

[somber atlas]

so has anyone faced this issue that i faced yesterday after maintainance was over? my launcher didnt open plus didnt update
so i had to completely remove /uninstall everything and begin with a clean install
so that took me to the pre-load mini loader when we first launch the game but now its stuck like this for 10mins still each time i try to launch the installer and after roughly 10-15mins of being stuck at 0percent , the error shows in chinese

[somber atlas]

have tried this method too

[radiant edge]

Best guess would be that the new updates added a D3D API Selector, and bumped the game up to D3D12 if your hardware supports such. First thing I'd suggest trying would be using the selector to drop the game back down to the D3D11 backend and seeing if the tearing stops.

[hasty tide]

im just going to hope they push out another launcher update and hope for some compensation

cause this issue happened when the launcher updated

and now i cant play

[pearl ridge]

☝

[pearl nexus]

I have the same problem. I deleted the game, tried to download it again, the launcher is downloaded and does not start, well, more precisely, it is in the processes, in the tray, but it does not react to anything. I even reinstalled windows, didn't help. It all started after yesterday's launcher update

[pearl ridge]

How it now?

[somber atlas]

Plus this is not the first time this happened, ver 2.2 update also made this issue come but got resolved by itself in one day

[pearl nexus]

still not working

[somber atlas]

[hasty tide]

i mean i understand the world isnt perfect and games do have bugs but this is just ridiculous

[radiant edge]

Response was to Michele on a different issue.

[stable tangle]

I switched to D11, while it didn't fix it completely, that significantly reduced it

[somber atlas]

Something like that happened to me ingame too , character was stuck(in an open space) plus the game graphics and music started cracking(or tearing as you said) suddenly and then it crashed

[pearl ridge]

any steam user have same problem?

[stable tangle]

the game crashed, yea? And it fixed by itself after a day or two, I see. Can only hope it fixes for all soon in due time, doesn't seem to be system related?

[pearl ridge]

how can fixed when the launcher cant run?

[radiant edge]

Not certain, the only thing that I can comment is that Steam version's launcher works here, and I'm also in chats with people on the Standalone who're starting the game successfully after that last update. Will see if I can reproduce this on any machine.

Certainly if you're unable to start the launcher, trying through Steam might be an option.

[somber atlas]

Yea seems to be the case

[stable tangle]

Hmm, changing back to DX11 has almost gotten rid of the tearing thing...

[radiant edge]

Will DM you to collect more details on what type of hardware you're playing on here.

[solved: Outdated Intel IGP drivers in Optimus solution]

[stable tangle]

It does that occasionally it seems, but it's not that much to be noticeable enough, I will try to come back if it gets stronger

[somber atlas]

I cannot try via steam because ToF isnt available for my country(region locked) due to some issues between the government and chinese companies but can still play due to PC client which doesnt seem to be blocked (thankfully)

[delicate badger]

Well, this is my FPS now

Sometime hit 20 FPS

[radiant edge]

Assume that you've already tried toying with the new D3D API version selector in the launcher? If not, since our prior chats revealed you're on an NVidia 850M -- it's worth doing so.

[delicate badger]

Nah, I'm just not toying anything anyway, just literally stay as it is from the starts

But when I curiously make this unknown shading turn on, FPS rose to 40-50 only

[pearl ridge]

Redownload 32gb? 💀

[radiant edge]

It's a better option than waiting, I assume. Not proposing the removal of the Standalone -- the two can remain on the system side by side.

[delicate badger]

This is when I turned it on

As you can see, somewhat raising FPS

[radiant edge]

Just based on the description here, you're more likely than not hit with what this pin details: <#technical-help message>

[delicate badger]

At least like this

[delicate badger]

Lemme check that then

[radiant edge]

aka, flushing your config and factory resetting the client probably will restore performance to normal levels without touching that toggle.

[languid cloud]

After updating the client an hour ago, I am unable to launch the client.

Restarted the system, reinstalled the client but still nothing is happening.

[delicate badger]

Well I wonder what does that toggle do...

[radiant edge]

Does this mean that your issue is resolved following the config flush?

[delicate badger]

Still trying

Okay, done, after all reconfigurations, all solved, although accidentally entering different server

Trying to do with toggle of ON and Off again (now with 120 FPS capped)
I got like this
80-90 FPS when toggle "OFF"
90-110 FPS when toggle "ON"
Rest of settings just go as it is

Kinda wth is going on with that toggle

@radiant edge now I kinda curious what does that Toggle supposed doing for

[radiant edge]

The unlabeled toggle is in the place of where the DLSS performance sub-menu would be, if support for it exists. {which your Maxwell mobile GPU does not}

Toggling it on and off impacts resolution scaling, and whenever the config is in certain states {carried over from past versions of the game} -- the client can over-render at a higher than normal resolution, resulting in massive FPS drops.

[delicate badger]

I see....
That's why I saw GPU Usage from 80% drop to 59% when I turned it on...
Although I don't quite know how that DLSS works and why that sub menu exist, as well as how it will affect the GPU and CPU performance

So I can assume that it's safe to leave it turned ON?

[radiant edge]

You can flip the toggle and there won't be any ill effects {as in, it won't break the game or anything}. Yet any actual impact may not persist between client starts.

[delicate badger]

I will try to enter and out from Oasis club once more

and see if the bug still exist again

[pearl nexus]

How can I link my account to Steam if the launcher doesn't start?

The official site is the most useless I have ever seen.

[gritty fern]

its TAA-U

[radiant edge]

The latest major update for Tower of Fantasy has added a Direct3D API Version Selector to the launcher.

-- If you're encountering any stability, performance, or visual issues with the game -- please try switching between the D3D11 and D3D12 rendering backends respectively.

[gritty fern]

FSR / XeSS like

[languid cloud]

Is your launcher not starting as well?

[gritty fern]

where vulkan?

[pearl nexus]

yes

[radiant edge]

The Steam version's launcher also does not start?

[languid cloud]

Oh, I am not alone.

[pearl nexus]

what's the point of me downloading the steam version of the game if I can't log into my account?

[delicate badger]

Wait the.... what?

[gritty fern]

that is TAA-U also stands for Temporal Anti Aliasing Upscaling , its like AMD FSR / Intel XeSS , uses Software to upscale your game (Unlike DLSS which requires Tensor Cores)

so... yeah the game will run at lower resolution and Upscale it to where its close to the native resolution

[radiant edge]

If the Steam version were to start, then you'd be able to sign into your non-Steam account via that version of the game. The Steam version does not require use of a Steam account for login.

[delicate badger]

Ohh I see....

[radiant edge]

The problem that he was facing was that the game was running at 200% (at least that's what happened whenever I reproduced it), render scale when the checkbox was "off".

[languid cloud]

Can I use the non-Steam game file for the steam version?

[gritty fern]

200% scale ?

[normal scarab]

Здравствуйте, у меня тоф лаунчер сворачивается в трей и открывается полностью, есть решения?

[radiant edge]

Correct. aka, my system was rendering at 8K, then downsampling to 4K.

[gritty fern]

https://tenor.com/view/幽体離脱-お化け-驚く-幽霊-可愛い-gif-15876317

[delicate badger]

Is it related to this as well?

[gritty fern]

what is that ?

[pearl nexus]

нет

[delicate badger]

When trying to open Simulacrum / Weapon Pull banner, and I got this

[gritty fern]

not sure , but with DLSS if you try to skip the Simulacrum banner , it will display Red Box

i guess its related to that

[delicate badger]

this one is not skipped yet

[gritty fern]

https://tenor.com/view/usagyuuun-usagyuuun-sticker-cry-in-a-corner-crying-gif-13628986

[normal scarab]

Ппц поиду повешаюсь

[pearl nexus]

говорят пробуйте качать стим версию, тип оч редкая проблема и хз из-за чего

[radiant edge]

Give toggling the D3D API version a try. On older hardware, that very well may be the issue. Many people are finding themselves moved up to 12 after the updates, and thus their older cards exhibiting issues that they had not prior since the game was default to D3D11.

[gritty fern]

which Maxwell card he/she have ?

[radiant edge]

850M.

[gritty fern]

https://tenor.com/view/usagyuuun-usagyuuun-sticker-cry-in-a-corner-crying-gif-13628986

maxwell 1st gen , Only DX12 FL11.0 Support

better to use DX11 though

[radiant edge]

Never personally tested this. You can certainly try moving the non-Steam game folder into the expected location by Steam and performing a file discovery -- however, the installs are not 100% identical and this may result in additional files being present / cause other problems.

[gritty fern]

also Eliya what DLSS version now in Global ?

even after 1GB patch yesterday in CN server , its still using 2.5.0 in here

[radiant edge]

2.3.0 in Global.

[silk root]

Hi good day is there anyone who can help me retrieve my account

[gritty fern]

they updated it ? i remember it was 2.2

[radiant edge]

For account recovery, you'll need to get in touch with Tower of Fantasy's Customer Support team. {see #game-support }

[lost lagoon]

how to fix launcher not opening?

[lament crystal]

i keep getting this when i try to login, any fix?

[radiant edge]

Lots of people reporting this right now, unfortunately we don't have a solution right at this time unless reinstallation of the launcher through the Miniloader works for you.

[lament crystal]

are servers down or something

[lost lagoon]

i alrdy reinstalled it but it still not opening

[languid cloud]

Same. Gonna wait for the fix then.

[manic sinew]

Hello good day, this is my problem: The ticket that was sent to change server, I did not receive it. I claimed everything in my email and the ticket never appeared.
I also tried to log out and log in to the game, which did not work. What could have happened?

[pearl ridge]

any guide?

[pearl ridge]

which file/folder to move to steam folder (?) ?

[warped turret]

???

[pearl nexus]

in steam and the launcher and the game started

[pearl nexus]

when will 3* Samir be fix up?

[pliant cypress]

Is support able to add items to your inventory if a purchase is failed eventho it pulled the money?

[shy moss]

does anyone know why tof just takes50-60% cpu randomly even when not open? it's usually the launcher aswell and not even the game itself

this issue started when I switched over to the steam version

[restive ivy]

help....
after update why my memmory usage too high? 😦

kinda scared

[austere relic]

Still the same issue with DLSS memory leak that has been happening since 2.0

[restive ivy]

so it's gonna be fixed later or ?

[austere relic]

it was supposedly fixed in 2.1

[restive ivy]

i can't play TTwTT

[languid cloud]

is the launcher working now?

[pearl nexus]

yes, but for some reason my game crashes after a few minutes of playing

[languid cloud]

lol

[restive ivy]

after wait for 10 min + finally got in the game, but... the problem still same nah... even worse before update i got 20++ fps and now -20fps ?
memmory usage too high 😦
anyone have solution for my problem ?
please help me...

already solved, just clean uninstall my amd driver and reinstall again

idk why it's works

[verbal turret]

do you guys ever experience lag at Void Abyss?? I can't do normal attack, skill and dodge at VA and can't cast all discharge (you can say I almost can't do anything there). My device and connection running well at every other mode but when it comes to VA its lagged. Is there any idea to fix this?

[random crag]

that fixed the launcher not opening bug? :o

[pale canyon]

I HAVE QUESTION why the lucky tarrot just loads in darker color and doesnt finish it

both ingame and on browser

[somber atlas]

yes same waiting'

[delicate badger]

Well, this is kinda old laptop
Since together with i7 4th gen CPU

[delicate badger]

I don't see any toggling D3D yet here

[slate zenith]

What GPU do u have

[delicate badger]

NVIDIA GeForce GTX 850m

[slate zenith]

DX12 isn’t supported for that so u won’t see it

[shy moss]

anyone?

[delicate badger]

I think it's support DX12 already

Also

@slate zenith

[slate zenith]

Hm don’t know then

[shy moss]

game is highly unstable on dx11

[delicate badger]

Also, in Mirroria
Max Graphic settings give 35 FPS
But after replaying Ruby's B'day Cutscene, FPS became 60 stable

[shy moss]

also can I get an answer for why 2.0 completely bricked dx 11?

game went from normal to whatever this is

only fix was just get a new gpu and it fixed it but why 2.0 destroyed the game is beyond me

[pearl ridge]

Anyone know how to move the windows file to steam library folder? I want to reinstall it to steam, bcs my windows launcher.exe cant run/ open. So i dont need to redownload the 32

[late agate]

my game keeps crashing after a few minutes (I'm on pc) and also this happened 🥲

[spring iron]

Got the same problem, game perma crash

since the update

[late agate]

I've only played since the update, started today, so maybe that's it??

[spring iron]

We are not the only people who got crash since the update, did you got any 90% and sometimes your game crash too ?

[late agate]

yea

but most of the time it's after a few mins of playing

[spring iron]

Rip

[formal crow]

try update launcher via top right hamburger menu then choose "Check update"
it happen to me yesterday but after update it shown, in my case latest version show 0.0.6.461

[pearl ridge]

Anyone?

[spark apex]

My game crashes when it gets to 90% too

[spring iron]

I repaired my files, didnt crash after that for now