technical-help

[civic spade]

still crashing on servers selection screen on loading and looping there

[violet sedge]

For shuttering I just fixed it by disabling asset streaming lol and just let the game loads everything on VRAM

Not a good solution but it works ate like 8GB

[grave heath]

I agree with you that every map has each maximum CH is some sort of uncomfortable. I have to start from CH 10 before haha

[surreal wedge]

did someone ping everyone?

[weary eagle]

Replacing dlss does not enable back dx12.
It is the API command that they need to disable from their launcher.

[violet sedge]

It fixed the memory leak of running DLSS on DX11

[weary eagle]

Which dlss version do you use?

[violet sedge]

2.4.12 v2

[weary eagle]

Can easily google techpowerup for library of diffrent dlss

[winged silo]

Hay, what was the update size for the maintenance this time?

[feral saddle]

I can't communicate in English very well. What if I have used a message that is miscommunicating? Or misunderstanding in a bad way, I apologize here.😅

[full furnace]

fixes should be 1kb bloated up to 100mb to show something was done kek

[winged silo]

So, they didn't fix anything properly!

[feral saddle]

Google Translate // Banzai!!

[grave heath]

Sometime, when we was using our own local language, It's still misunderstanding there. So It's okay hehe

[full furnace]

in fact they made it worse

[nimble solstice]

Hihi
Can some1 teach me how to use controller over steam client? I connected my ds4 but is not working 😭

[winged silo]

So, what kind of bug did they add this time?

[full furnace]

more fps drops, more stuttering more dlss cuckings

[winged silo]

The fps dropped again 🤯 😱 🤬

[full furnace]

i am 90000% convinced hotta is using our RTX cards to mine crypto until they explain themselves or at least put up a notice.

[violet sedge]

3.76 MB were added 🤡

[winged silo]

What the F**** would they fix in 3.76 mb

[violet sedge]

They didn't!

[winged silo]

What the heck was the maintenance even about then!

[main obsidian]

Yes

[violet sedge]

I would like to know as much as you are

[winged silo]

They started it after 2.0

[wide glacier]

Since update 2.0.4, Tower of Fantacy sometimes closes itself (without any error), has anyone encountered anything like this? I'm using Windows 11, and sometimes it happens when the loading screen changes maps, enters the dream machine, and other loading screens.

[winged silo]

Hey, @admin give us a explanation!!
If U can

[hasty tide]

It is a known problem with iphone networks

[craggy trail]

Is it normal that my download is stuck at 1.1Mb/sec?

[mint rivet]

Hello guys i want to ask since vera update i cant stay near interstellar gate

Coz it keep crashing whenever i stay near them, any way to fix it? I play on pc client

[winged silo]

WTF... I didn't even update it and it's 2.0.5 automaticly

[tawdry rapids]

as far as I know on steam it should work directly without ds4 lol , just select correct controller emulation in big picture mode

[devout burrow]

this is my controller settings. i find the ToF ones not so fun to use

[zenith mulch]

why does my game feel like it is 90% freezing sometimes (after update and I turned off dlss)

[ripe trench]

sine i loggged in, my targeting cursor seems to be stuck behind my characters, how do i fix this?

[wide tapir]

is there a way to NOT crash when you're only fighting a few enemies for the story, i keep crashing and my graphics are at the lowest, my internet and pc is fine too

[fiery raft]

Is it not possible to buying anything in the store(bundles, tanium etc) with the steam version?
Whenever i click on anything, there is a small stutter, then nothing happens..

[idle shard]

@fiery raft normally it should just open the steam overlay with the purchase , i could purchase anything just fine

[cedar sonnet]

What is going on with the lost items issue? Can we get an official answer?

[main obsidian]

Thanks for this

[zealous gust]

Game still has microstuterring, keeps kicking me out anyone else has these issues?

[cobalt kestrel]

have they fixed the optimization issues with regards to dlss and raytracing

[weary eagle]

No, they still forced the game on dx11

[hasty tide]

I have not received compensation for Cobalt Matrix Banner or equipment recycling and I qualify for both by what is written in the compensation section.

[wild cloak]

so when game will be repair?

it was update performance = 0, 0 buggs repair xD

[steep matrix]

Please optimize for mobile, It has become very laggy for no reason.

[pliant saddle]

hello,
i run into crash problems often when i do anything hud/ui related (opening bag, opening upgrade screen for equips, opening store), any solution or what i should do?

also happens more after oct 25 maintenance
-playing on an ipad mini 5

[neon blade]

I second that 👍

[autumn pelican]

Stucked at 0%...

[opaque sage]

Still no dx12
What was this useless maintenance for

[neon blade]

Give it a minute. It will start loading your tentative update

[harsh nova]

14.1 gb patch?

[lost mauve]

only "fixed" FCH, I think lol

[neon blade]

If the problem still persists, do like what i always do.

clear cache then data file,
force stop
uninstall the client
fresh installation from Google PlayStore
Imo it's way better for mobile phones with those massive updates to fresh install than update via OTA

[true geyser]

apparently you can have ray tracing again if you have launcher data before it was patched to force dx11 🤔

[full furnace]

Guys take note: devs didnt fix anything related to DLSS, lagging, stuttering, etc. They be mining our RTX cards rn.

[opaque sage]

Well yes but does anyone have it and doesn't it just auto update?

[true geyser]

steam version doesnt auto update if you didnt verify data after you copied the older launcher data (except the exe)

and i used the non steam version of older launcher before its forced dx11

[agile vale]

hello, anyone who could help me?

[rugged axle]

Hi, i was doing a dimension trial and got kicked to the logon screen as it was loading in. Ive waited more than 10 mins but every time I now login it loads to 100% and goes straight back to the logon server select screen

[opaque sage]

Can you give me a link?

[odd plume]

i have completed the twitch drop 4 hrs tasks, but still didn't received the rewards for the 3hrs and 4 hrs
i think i completed it when the twitch event started. when will i get it?? fyi i got the starting rewards

[true geyser]

uhh, i only have my own older launcher, idk if it has any personal info in one of the data, so i kinda dont know if i should share it

i guess i'll check it first

[opaque sage]

I believe the only personal data is the log folders

[hasty tide]

you need to reconnect twitch acc with your game acc there is yt video for it you can search it up

[frail granite]

How do I change my gender and character gender to male ??

[worldly orbit]

has there been any updates on what's going on with the game performance degradation?

[odd plume]

thanks mate

[violet sedge]

Account data are saved separately in AppData folder
So the only personal info in the launcher files would be log folder

[cedar sonnet]

Name ： Misanthropic
UID ：1300228294
Server ：Alintheus
Issue ：All my equipments are stolen and still not back
Platform ：Android

[hasty tide]

[undone cloud]

So maintenance was done and I still have to deal with 5 fps on smooth, feelsgoodman. Can't even play the fucking game.

[midnight flax]

NO COMPENSATION FOR COBALT MATRICE? SAD FOR US

[violet sedge]

Confirmed using old launcher data with new launcher executable works

Alright lemmie try

[dim crystal]

Thier phone launcher is awful..it keeps deleting all the data everytime i update the game, like everytime they gave an update on googleplay or other stores the app cleares the whole data of the game so i have to download that 8gb again and again, isnt there a solution to this? I cant update this much everytime..

[opaque sage]

please send data @true geyser @violet sedge

[violet sedge]

Sharing library file from stranger is a no no
My method is downloading old depot from steam

[true geyser]

nice, i dont actually know how to do that so i used the non steam launcher version

[violet sedge]

Yup working fine here

[bronze beacon]

i was joining in a raid, got kicked into the title screen and cant login now (always getting kicked back to the title screen)

[violet sedge]

Lemmie upload the fresh old launcher in case someone want it

[agile vale]

anyone who can help?

[opaque sage]

thanks

[undone cloud]

where do I put the file?

[violet sedge]

Tower of Fantasy\Launcher

[true geyser]

^

[undone cloud]

will try then! thank you for trying to find a solution for this

[violet sedge]

I tried use the old launcher but never thought of using it with new executable lol
Thanks to Aceship ❤️

[true geyser]

i haven't tried it on non-steam version, does it also work ?

[undone cloud]

I'm extending my gratitude to everyone that actually tries to solve it. I have to install steam version to try it just to be sure, but will surely give feedback if it solved my stupid 5fps issue... 'cause I'm sure the lack of ray tracing causes it

[agile vale]

is there anyone who is playing tof through steam please?

after installing the game and pressing the green button on steam -play- it shows me this blue window

i already restarted my pc, already even uninstalled and installed the game again. but nothing helped

[true geyser]

ngl i never got this, but probably try run steam as admin ?

[autumn finch]

so the DLSS is not fixed yet?

[violet sedge]

Running Steam as Admin could ruin file permissions tho try at your own risk

[crude needle]

with this file can I force the game to run in D3D12?

[agile vale]

so what should i do?

[true geyser]

should be , since ray trace works for me

[violet sedge]

Did you try verifying game files?

[crude needle]

thanks i will try it later

[agile vale]

yes before reinstalling the game

[opaque sage]

DLSS was already fixed in dx12

[violet sedge]

Hmm so try running steam as admin since ToF is ran in Admin
But be sure to relaunch steam before playing other games

[agile vale]

im not playing anything else on steam :D i wanted to play there only tof

[calm stream]

Always loading when enter launcher. My connection is good. I can watch youtube 1080p no buffer. Is there any problem on server? Like overload or any?

[agile vale]

because i had some issues with purchases, and it was happening to my boyfriend too so i thought it would be easier with steam wallet

[autumn finch]

i had to disable it since it was crashing with memory leak error non stop

[true geyser]

ngl i ran steam as admin since it needs to for steam controller config to work well

[violet sedge]

The only down side is it made every games running through steam ran as admin as well
And some games behave pretty poorly

[agile vale]

so when i will launch steam as admin, tof will be still ok?

[opaque sage]

get an rtx card

[violet sedge]

Yup it already ran in admin

[autumn finch]

so rtx 3060 not enough?

[hasty tide]

RTX 3060 is good enough.

[opaque sage]

at that point its your pc

[waxen current]

For low-medium raytracing enought with other options set to high-mediun

[opaque sage]

2060 runs 1080p at 60fps with ray tracing high all settings original no memory leaks no crashes

[autumn finch]

this was after update

it was completely fine and i think many people were getting that

[waxen current]

If its after update game have no stability

[robust vapor]

from where can i enable raytracing ?
i didn't find it

[agile vale]

mmmm but when i try to open steam as admin it isnt even launching the steam xd ... but it is in task manager

[autumn finch]

that option vanish day 2 or 3 atleast for me

[waxen current]

Its an option in the game that refused to work and crashed many others games

[robust vapor]

💔

[opaque sage]

only in non rtx cards

[robust vapor]

i need to burn my 3080

[waxen current]

Lol i have rtx and my friend. my game have no problems because yes but he cannot Play the game at all

[violet sedge]

Close steam and give it sometime before launching it again

[autumn finch]

ye we need 40 series for TOF

[robust vapor]

😄

[waxen current]

He is using 3090 and cannot Play btw @misty badger meanwhile my 2060super is ok

On 2nd pc my 3060 is working just fine too

[violet sedge]

3080 Here running in Ray tracing high pinned 120FPS tuned asset streaming with DX12 there a lot less stutters now

[hasty tide]

Low for floor reflections&ray shadows, Medium for floor and wall/glass reflection&ray shadows, High enables ray tracing on everything.

I would recommend Medium if on 20-series or 3060. Using High Ray Tracing dropped my frames.

[autumn finch]

was this same during the first patches or after this maintenance

[agile vale]

you are my hero big thanks

[violet sedge]

Finally I can enjoy my game now lol
DX11 was bad

[robust vapor]

😋

are you playing on 1440p ?

[violet sedge]

Yup best resolution ❤️

[robust vapor]

👍

[sacred sentinel]

I cannot enter the game with my account, but i can enter the game if i create a new one, what is happening?

[devout burrow]

kicked out of game after starting a joint op 8. i thought this maintenance was supposed to fix this

[sacred sentinel]

The games keep kicks me back to the main menu, whenever i use my usual account

[surreal aurora]

Well congrats you kinda lost players tof....

[hasty tide]

Congrats for not fixing DLSS :-)

[opaque sage]

works on my machine

[thick mason]

Can someone help me my fps is broken, no memory leaks, just fps is trashed after 2.0.4 update

[fast parcel]

so i wanna play with steam.. is that any way to not download again?

[surreal aurora]

Players have been reporting the harsh lost of FPS in game since last Friday, there was hope today patch was going to help, but instead they did nothing

[worldly orbit]

this just got my game playable again, worth a try

[true geyser]

btw , do ray tracing only works on the mirroria city ?

[tepid basalt]

so they decided not to fix rtx?

[coarse merlin]

Why is my GPU using so much memory all of a sudden, it went from 45% to 88% and this started last week

[autumn hazel]

also have a 3060, no problems here

[ebon marten]

how to run at dx12 and enable rt ?

[gritty fern]

@ebon marten

[copper osprey]

anyone here from SEA have this issue disconnect from server after the update ? after this update i keep disconnecting from server every few minutes

[ebon marten]

thankiee ~ <3

[ebon marten]

it works. any known side effect ?

[vast sundial]

mine doesnt work dafudge

[ebon marten]

finally DX12 T_T

[celest reef]

i have some issues, my ToF wont fully use my RTX 3050 when plugged in so i tried playing on battery my RTX work again but i tried on other game all work fine in both condition.

[wispy moth]

Bricked one of my gpu on ToF have to rma …

[ebon marten]

EVGA... go for it before their stock runs out xD

[lost mauve]

true

[white grail]

just online rn, the issue with dlss already fix?

[opaque sage]

it's the game's own file just an older one so most likely not

[remote tusk]

Anyone else experiencing server overload? I keep getting it everytime i open a dream machine

[ebon marten]

any side effect / bug you encounter by doing this ?

[opaque sage]

side effect is making mirroria not look like it's a mobile game and fixing memory leaks and crashes from dx11

[vast sundial]

I tried the old file and didnt work for me sadge

guess Im stuck here waiting till 2.1

[ebon marten]

https://tenor.com/view/anime-smug-face-smug-anime-girl-smug-smug-face-smug-smile-gif-23765538

[opaque sage]

make sure the launcher is actually relaunched (hit quit in the tray)

[vast sundial]

yeah I did it before pasting it

[dusk kindle]

Hello anyone know how to unbin gmail for login?

[weary eagle]

How

[crimson raven]

Still no items restored after game hack, omg

[ebon marten]

#technical-help message

[wary shuttle]

"If you wish to unbind your account, please contact us in-game [Settings > Customer Service > Click the icon on the right corner of the screen > Unbinding of Linked Accounts] and fill out the form provided there in order to send us all the required details.

Once we have all the details, we can forward your request to the team to complete the necessary steps" (c) Tower of Fantasy Support Team

[tacit girder]

Did they fix the memory leak issue?

[lost mauve]

nope

[tacit girder]

I see..

[full furnace]

it seems like it got worse on my side

[last bolt]

Is there any information when the client performance will be fixed, the memory error will be fixed and RTX will be returned?

[lost mauve]

there's no information even the admins here doesn't know

[full furnace]

Nope, devs don't even want to acknowledge this issue. They ignored my questions from 3 emails.

[idle garnet]

I'm not linked to anything and the game crash often with the memory leak issue.
So, there's nothing to do with something linked or not.
Note that the crash disconnect eth interface. Discord is cut at the same time ToF is.

[crystal geode]

Hi. We wanted to go Frontier Clash today with crewmates. When we were about to enter the instance game disconnected us. Then party leader could enter the game, while rest of us could not (including me). I can see list of servers, click anywhere, game starts to load, after 99% it changes loading screen then loads to 99% again then shows server screen again. How to fix it?

[odd sparrow]

Cannot login in the game, i get to the main menu and when i try to enter the loading screens bring me back to the main menu

[odd sparrow]

lol same then

[lost mauve]

sometimes it gets fixed by verifying game files

[crystal geode]

Tried it. Did not work.

[idle garnet]

Same here with raid and other, result is a big cooldown.
I succeed to reconnect after a M$ restart.
Can't tell if it work for every one.

[odd sparrow]

M$?

[crystal geode]

Same question, what is it? M$?

[idle garnet]

Too young maybe. M$ = Microsoft.

[crystal geode]

Don't think it will work.

[odd sparrow]

btw i got back

[crystal geode]

Hm... it repaired itself. I entered the game. But i'm in Asperia main location. Strange... May be server thought i still in game and disconnected me.

[last bolt]

What should I do if I have not received compensation for the banner of the Cobalt matrix and Ruby matrices in Thai?

[idle garnet]

With the eth interface disconnection I suspect QRSL.exe is messing something.

[hasty tide]

hello, does anyone have the same problem right now? is there a problem with the login server? thanks

[dusk kindle]

I didn't submit in the game. but submit on the web using an account login and do a cs report, is it still said to be appropriate? and how long does it take to reply to the email.

[fluid bough]

The game keeps creating "Logs" folder in my drive root directory. Is there a way to stop that?

[wary shuttle]

1. i guess yes
2. idk

[weary eagle]

#technical-help message

[weary eagle]

#technical-help message

should pin this

@radiant edge

[lost mauve]

they wouldn't probably

[vast sundial]

lmao this doesnt work on me I dont know why

[weary eagle]

this stupid DLSS that is always turn ON back after every login, ruin my session at DX 11

at DX12, DLSS never have memory leak issue

[lost mauve]

edit engine.ini to disable it permanently

[weary eagle]

change back to DX12, fix all the issue

i have lower GPU load with DLSS on . and I can use 120fps mode without causing my GPU fan run like storm

at DX11, whenever i select 120fps, the GPU always like 100% especially at character screen. its like mining cripto or something

and the fan run so loud

[lost mauve]

that's expected lmao the gpu has to work harder if dlss is disabled

[weary eagle]

the graphic of TOF not even close to AAA game like farcry, or assasin creed valhalla, etc

[tepid prawn]

There is bugs around DX12 which is why it isn’t enabled right now.

[weary eagle]

but GPU usage is >>> than AAA game in the market now

DX11 even more buggy

[tepid prawn]

Yes their game optimisation isn’t great

[weary eagle]

they just disable DX12 (force DX11) due to many ppl with potato PC cannot launch the game

after vera update

[lost mauve]

we know

[weary eagle]

then the solution is to create a API selector . Not force everyone to run at DX11, this causing many crash, and memory leak.

now every game session at least I got 1-2 crash without warning message

[tepid prawn]

Well the devs don’t read this discord so yeah

[weary eagle]

just shut the game , back to windows

[violet sedge]

Been running in DX12 for 3 hrs so far its very stable
at least for modern GPUs

[lost mauve]

i think the nvngx_dlss.dll v2.3.0.0 provided by ToF is incompatible with dx11 or ToF modified it which caused memory leak, cause the dlss v2.4.12 works fine with dx11

[gritty fern]

or that dlss version is bugged for dx11
since CN Client uses DLSS 2.2

[fervent totem]

since the new update im playing at 5/10 fps, how can I fix it? :( I used to run at 30 at least

[weary eagle]

DLSS meant for DX12 tho

with Ray tracing

[lost mauve]

nope dlss works fine with dx11

[gritty fern]

👆

DLSS is not DX12 exclusive

[weary eagle]

i mean Nvidia create it for ray tracing games to be playable at decent fps

[ionic coral]

DLSS ?

[violet sedge]

Nvidia AI stuffs (NGX) and DLSS aren't API dependent

[blissful drift]

the Hell, Memory 20gb with this game. My pc 32 Gb ddr5

[violet sedge]

Including RTX doesn't only works with DX12
It ran on anything that support DXR

[gritty fern]

DXR is DirectX 12 Ultimate

[weary eagle]

disable DLSS

[violet sedge]

For easier to understand since most doesn't have proper names

[gritty fern]

DirectX 12 FL 12_2 is For Ray Tracing , Variable rate shading , Sampler Feedback and Mesh Shaders

[normal wind]

anybody know what this means?

[civic herald]

not sure if this is the right place but whenever i try to chat i get this message. Now I've looked on google and it has to do with the age agreement on account creation. Is there a way to change that?

[violet sedge]

Well at least performance issues are fixed on my side
Good luck on waiting for dev to get anything done tho lol

[pliant fulcrum]

wth

help

[ebon radish]

can't log in after the game kick me from FC hard load screen - i think this is an old issue which i need to wait the time this mode end in

[ebon radish]

where r u downloading the game from

[pliant fulcrum]

site

[ebon radish]

try to do the following

• try restart ur browser
  -try restart u machine
  -try restarting u modem

not pro. but hope this solve ur issue

[cerulean ingot]

is there any fix for this graphic card destroyer patch

[pliant fulcrum]

ok

[cerulean ingot]

half my guild can't join, constant crash, random fps drop to 0-5, memory leaks everywhere

[weary eagle]

#technical-help message

[split mountain]

can someone tell m e how i can chat now ? it says something about quick chat.
but where the is that quick chat :<

[civic herald]

i know the problem but not the fix

you probably said u were under 16 at account creation

[hasty tide]

stuck on infinite login loop after starting x3 fc hard, please help

[civic herald]

got the same issue and no answer yet 🙂 asked it like 20 min ago aswell

[cerulean ingot]

so that would be use ray tracing even if that isn't in the game is that right

[hasty tide]

reset didn't work, login on site too

[drowsy solstice]

how did you do this?

[weary eagle]

This will force the game to dx 12

If u dont want RT, disable it

Game Much stable run in dx 12

[cerulean ingot]

so basically adding the dll solves it

[pliant fulcrum]

nope

[weary eagle]

Not adding

Replacing it inside launcher folder

[drowsy chasm]

where is my twitch drops? I claimed all the rewards already

[lost mauve]

tof just forced the game to run with with dx11, they never removed ray tracing support

[cerulean ingot]

this happened with 2.0 right

[tepid basalt]

imagine forcing dx11 to help with potato pcs and all it does is brick them even more

[lost mauve]

yeah cuz people with low end pc's were having problem with dx12

[tepid basalt]

if noone here cant help you its then time to email support

[earnest obsidian]

Did today's patch break something? My stutters are much worse than usual (I use the stutter fix + optimizations)

[vivid turtle]

Hi can i ask for help there in english or spanish?

[tall oxide]

Will there be a fix for the high queue numbers? I am not able to get into any of the rooms for the last 5 days.

[weary eagle]

Basically, tof is run stable with dx12 like before vera patch.
The new RT addition causing potato pc having problem and dev force everyone to run DX11.
To re enable dx 12 just replace the servicecore.dll in launcher folder with the old version in reddit link

[civic herald]

not sure if this is the right place but whenever i try to chat i get this message. Now I've looked on google and it has to do with the age agreement on account creation. Is there a way to change that?

[split mountain]

i think u need to update your game .. from appstore or something like that.
i encountered the same problem when i play on my android. one was on 1.5 and another on 2.0 :> it keeps loading to 100% then reset

[vivid turtle]

What is your problem?

is something like that?

because i got this problem and i'm claiming that

[midnight valley]

does anyone have a soloution fo the load bug on pc? I try to load onto the worlds between server then it gets to like 90% then boots me back to the server select screen.

[vestal gull]

same problem here

[civic herald]

some weird

[surreal tiger]

Same problem here on Espoir IV.... that's disgusting to see that nobody cares...

[hasty tide]

Server Kuura and infinite loop problem appeared on pc after starting x3 fc hard

[lost mauve]

must be the wind

[mild flower]

can i get support email, that ingame support dont work

[hasty tide]

[e-mail]

[drowsy solstice]

did you try to do that from older launcher?

[weary eagle]

New laumcher

[mild flower]

thank you, and the ingame support gave me a bot response and hasnt replied in a week. im missing items i paid for lmao

[cold badger]

Same problem and I've been hitting this crap for like 3rd time already. They still didn't fixed it even after maintenance

[hasty tide]

this is sad, such good game with such bad team

[drowsy solstice]

can you share how do you do this full step by step?

[robust portal]

game aint even out for 3months
just charge back

[vivid turtle]

that one: [e-mail]

[pearl willow]

I got the same serv probleme

[cold badger]

Yeah, game in general is pretty good, but there's so many technical problems it's literally testing people's patience

[pearl willow]

how do we fix it ?

[cold badger]

You just wait 20+ minutes and then log-in back

[pearl willow]

OK thx

[next dagger]

guys i just joined a raid and while it loaded the raid instance the game kicked me out to the login screen and i can log back to the server, but i can log in to other servers

how to fix this?

[pearl willow]

look the response i get

[cold badger]

Wait 20+ minutes and then log back

[next dagger]

okey thx

[pearl willow]

i hope they fix it quick

[hasty tide]

europe kuura server

[pearl willow]

serv Lycoris in Europe

[still karma]

bring back dx12 ToF

[next dagger]

Europe Excalibur server

[wispy dagger]

Hi all anyone know if there is a fix for the memory leak

[pearl willow]

ok am in the game but got tp from vera to asperia

[next dagger]

with my sister we found another bug: she is playing tank, i playing healer, and in vera the aggro bonus on her tank setup do nothing, and in void rift it also didn't work, in the rest of the content it's working

[next dagger]

switch of the DLSS in the settings, it worked for me

[wispy dagger]

thxs

[vivid turtle]

just there

[austere horizon]

how get thisssss

[austere relic]

if you check bug reports you can see that non-european servers also report it

[vivid turtle]

this is not for technical-help Airi, please

[hasty tide]

exactly the same problem

[vivid turtle]

and this thing is something that they will add in the future i guess

[surreal tiger]

Same here too

[vivid turtle]

Guys, can i ask you something?

[austere relic]

yep that instance bug was happening rarely even before the hacker stuff. it's just way more common after 2.0

[vivid turtle]

where do you play, on PC or mobile

[hasty tide]

pc

[vivid turtle]

if it's PC, from steam or official launcher

[fierce nebula]

Hello, I have a problem. I can't configure my keys, it tells me that this key is already in use even though it doesn't have it

[vivid turtle]

okey, nvm i guess

[austere relic]

It would seem that non-european server get the queue problem more than that loading loop

[vivid turtle]

because i got a problem from the official launcher and 5 days later (even the support was making me to change parameters directly but anything worked) i tried from steam, and wuala! it works now! But only from my problem, your problem seems another one

[fierce nebula]

Hello, I have a problem. I can't configure my keys, it tells me that this key is already in use even though it doesn't have it

[radiant canyon]

I'm getting kicked out of the game constantly when trying to transmit into Bygone Phantasm or a Joint Operation or something like that

[hasty tide]

How do i fix the game getting stuck on the loading screen ;-;

[austere relic]

you usually can get into the game after the double loading screen bugged instance if you wait 5-10min without trying to login.

[warm ridge]

I have this same problem, is there any fix for this?

[vivid turtle]

where you play

PC from official launcher?

[warm ridge]

yeah, from the official launcher

[vivid turtle]

try it from steam

[hasty tide]

does steam fix the loading bug too or naw

[vivid turtle]

i did it and worked, but that was something that i tried from myself, the support did not say to me to prove this

[hasty tide]

hm okay i will try thanks but ive never used steam before .-.

[vivid turtle]

no, because seems that your problem happens even if you are on PC or mobile

[warm ridge]

I have to play with the official launcher though. The steam version here is showing the local language which I am not yet familiar with, and there's no English option.

[vivid turtle]

sorry @hasty tide , they put a pause time i couldn't answer ealier

[earnest obsidian]

I heard dx12 is more stable than dx11 but i've never actually tried dx12, where do you enable this? Can only RTX cards use it?

[neat zodiac]

every card from gtx 900 and up is dx12 capable

[vivid turtle]

no, when you try to install they inform you that which language you want, try it

[neat zodiac]

anyone else getting kicked out at login screen

[earnest obsidian]

I have a 1080Ti and have been getting lots of stutters but i've never tried dx12 lol... is there a setting in-game to enable it?

[lost mauve]

tof disabled dx12 but you can enable it unofficially

[neat zodiac]

command line arguments i think, i don't know where the exe file is located tho

[ruby wind]

game window is just stuck on this screen.

[warm ridge]

Tried it but didn't work. The ToF on Korean steam is not available in English. It is written clearly on the game page.

[lost mauve]

command line -dx12 does not work, you will get a warning that dx11 is required

[warm ridge]

What frustrates me is that it is not easy to change region in Steam.

[vivid turtle]

oh well but you can change it later from the launcher they put it no?

i mean this:

[warm ridge]

No I tried it already. There are only Korean and Chinese language available in the option. That's why I am looking for the official launcher fix

[vivid turtle]

oh okey, sorry then

[drowsy solstice]

then it fixes my framerate from 10-30 to 45-60 but ray tracing still doesn't show

[warm ridge]

Is this the steam version?

[vivid turtle]

yea

[lost mauve]

is your card rtx??

[drowsy solstice]

nope. xe gpu

[lost mauve]

ray tracing is disabled on non rtx cards

[warm ridge]

well, the the launcher for the Korean version is completely different though. Korea is just like the CN ver, they have a dedicated server just for korean

[vivid turtle]

it's the same @warm ridge the difference is that you use steam and you update from there

[weary eagle]

you cant run RT with that gpu. only can enable DX12 which is much much stable

[drowsy solstice]

I'm using i7-1165g7

[weary eagle]

that is your cpu

[warm ridge]

okay let me install the game and show the ss here

[earnest obsidian]

So how do you enable dx12? Do you just replace the file with the old one?

[drowsy solstice]

yeah. How can I enable RT?

[vivid turtle]

okey, best wishes

[weary eagle]

yes. if your card RTX, you can enable RT with dlss on

[drowsy solstice]

yeah it doesn't enabled RT but I hope I want RT.

[weary eagle]

buy RTX card

[tepid basalt]

Do u have one of these

[lost mauve]

hahahaha

[drowsy solstice]

laptops can't changed gpu

[tepid basalt]

Exactly u can't use ray tracing till u can buy one of those

[earnest obsidian]

its not RTX I just want to see if the game is more stable with dx12 because i'm getting a lot of stutters in dx11

[drowsy solstice]

it's alright to me it fixes my stupid framerate from 10-30 to 45-60

[drowsy solstice]

it's alright when dx12 before vera

[tepid basalt]

It's either try the fix on the Reddit or not ntn else u can do but that

[drowsy solstice]

they forced the stupid game to dx11 for potato chips

[weary eagle]

tof is built with dx12 ( this is before vera patch). with vera patch many ppl with potato pc cannot run the game. So the dev force all users to use Dx11.

which is actually causing crash and instability and memory leak

[tepid basalt]

they made the game even more unplayable basically

[drowsy solstice]

I was having doubt but trying changed everything

[warm ridge]

this is the Korean version of the launcher, tried everything but there is only Korean and Chinese language available. well, I guess I have to play another game until they fixed the problem. Thanks though

[drowsy solstice]

you should not doubt you can re-install the game if it corrupts xD

[vivid turtle]

well at least we tried Albert, hope they solve it earlier

[gritty fern]

you cant , Iris Xe doesnt support Ray Tracing

[drowsy solstice]

yeah sadly.

[vale crescent]

Omg they still didn't fix this freakin DC bug when you join JO/FC/ Voids

[surreal tiger]

Ofc not ! But hey, they'll introduce a new Gachapon machine ! 😄 (fuck those priorites...)

[frosty beacon]

so them forcing the game to dx11 is whats causing the gpu to spike ?

[vale crescent]

I really want to understand what was this emergency maintenance meant to be

[lost mauve]

to "fix" fch hahaha

[vale crescent]

waited 24 hours to fix 2 things

[vale crescent]

I don't think so, I got dc on Joint Operation. I don't think they fixed it

[lost mauve]

no fch difficulty

[vale crescent]

And keep trying to log in to get bought back in loading screen

[vale crescent]

oh okay

[neon wigeon]

can't connect twitch and steam account.

[drowsy solstice]

you have to bind the account

[blissful bridge]

Does anyone know if there is any news regarding stolen items?
I still haven't heard from support.

[ebon radish]

same over here

[neon wigeon]

Thank a lot

[lost mauve]

good luck getting a reply from bots

[drowsy solstice]

it's forgotten

[wary zephyr]

"should be fixed within a week" like last week ..
so yeah i was wondering how they would too seeing they cant even put back original email/character together since 21 days now

seems like its getting swept under the rug too

items is a way harder matter than just relinking back account to what it was

[zenith fable]

do u guys have these problem ?the RTX setting just gone

[gleaming pecan]

Hi, someone probably asked but, what can i do if im unable to get back in game after a server crash? There is loading screen happening twice after what i got sent back to server selection (its been 25 mins by now)

[dire prism]

anyone else created account without checking over 18+ box?

[silver matrix]

Hey anyone know why my game crashes everytime i try to make a tanium purchase from the shop? 😮 Are they trying to tell me to stop LOL

[last bolt]

I sent a request to support, where will I get an answer from them? I can't track the status of my request in any way.

[reef ingot]

Can’t get Xbox controller to work on steam?

[last bolt]

Where is the engine.ini file located?

[low glen]

I was in the game between enjoing a group hthe game took me out and he doesn't let me enter the game I'm the only one?

[vale crescent]

No, it's a known issue they still didn't fix .

[low glen]

I was in the game between enjoing a group hthe game took me out and he doesn't let me enter the game I'm the only one??

[ashen smelt]

Same issue here, been checking this channel everyday but seems there's still no fix

[vale crescent]

Not even a message from mods..Interesting

#Modcheck ?

I started 2 FCs and got sent back to main menu twice. Imagine

[low glen]

THANKS

[ancient flint]

try on different device

[ashen smelt]

that won't fix the issue on my pc tho

[vale crescent]

Why should I play from another device ? LOL

[ashen smelt]

cuz it's not just about buying stuff. doing anything with in-game web browser leads to game freezing and crashing

[ancient flint]

yea there are still many bugs

[vale crescent]

Just sent a ticket. The answer: Hello Wanderer, this bug is already forwarded to the devs - the Discord Moderation team isn't able to help with ingame inquiries nor able to tell any details about dev's progress.

[ancient flint]

i think buying currency is easier on mobile

[vale crescent]

Let's do main menu simulator

[hasty tide]

bruh

this goddamn bug again
it's happened before w/ getting kicked out to the main screen LMAO

[vale crescent]

Don't worry, mods are here for sport, they are playing Genshin Impact

[hasty tide]

how are discord mods relevant to technical issues. they're just here to mod the discord they don't know a fix

[vale crescent]

What's the point on opening a discord bug report channel? .. holy shit

[hasty tide]

maybe they forward this info to technical staff. who knows. either way damn this game buggy af

[vale crescent]

I saw. It's since Vera release that there is this issue

[hasty tide]

i haven't actually run into any bugs asides from this one but the one bug that i HAVE run into (this) outright makes the game unplayable

oh, no, they had this issue before vera too lol .. .

[vale crescent]

It's not unplayable, you can't even LOGIN LMAO

[hasty tide]

unplayable = can't play

[vale crescent]

Tap anywhere yo enter the game = Welcome to AIDA! .. 🤡 Clown devs

[frosty beacon]

my gpu is even worse today after main with dlss turned off randomly spiking to 80%+

[vale crescent]

I don't see the point on writing on this discord section. They can do nothing other than playing genshin impact. I won't write anymore. It's pointless.

[subtle vine]

Have u try this ?

[vale crescent]

It's just random. You queue for FC or anything else and randomly get kicked out of the game . You have to wait 20 mins to be able to login again. It happened twice in a row. Disgusting

[subtle vine]

Are u in NA server ?

[sage ginkgo]

hi guys, maybe u already talk about this but, is the game laggy to u too? like fps flips

[subtle vine]

Some time

[frosty beacon]

its not laggy for me just overuses my gpu unlike pre vera

[rose pagoda]

Did you guys get 500dc compensation for cobalt's matrice? Some people got it (who don't even have that matrice), while I haven't 🤔

[frosty beacon]

i got mine

[sage ginkgo]

this!

[frosty beacon]

came today

[rose pagoda]

I haven't got mine and I rlly need those 500dc :c

[vale crescent]

EU

[rose pagoda]

nvm found out you had to participate in Cobalt's matrix thingy to get it

[signal elm]

https://www.reddit.com/r/TowerofFantasy/comments/ydaqoy/tower_of_fantasy_crash_in_coop_content_and/

[pastel copper]

Yeah, takes like 5hour just to spend your 180vit with this dc issue. Got dc'd like twice in a row now while trying to farm matrix trial. Funny that its still not fixed.

[sharp fjord]

you can try this: #technical-help message . be warned tho i've just got someone informed me that xbox controller overide as sole device input thus disabling mouse/keyboard remapping.

[reef ingot]

I figured it out but ty !!

[sharp fjord]

👍

[strange ridge]

did any of you guys have problem with joining matchmaking from asperia? i noticed i always get it from vera or notably mirroria

[sharp fjord]

did you got this problerm i mentioned @reef ingot ? if so how did you solved it?

[vale crescent]

it happens even if you queue from Vera. You get disconnected and can't login for an half hour

[strange ridge]

well what i mean is it seems to be working fine matching from asperia

[quartz burrow]

i tried to start a raid and was dc and i cant back in the game :/

[jolly tree]

Can you help me please?

[jolly tree]

Why does it show that

[pastel copper]

nope, i got dc'd while standing at the reset spot in asperia. So it can happen anywhere.

[strange ridge]

ait good to know

[pastel copper]

And i was queing solo.

[jolly tree]

Why doethis show? Please helpp its so annoying

[potent pumice]

Can we enable dlss? Is the isue fixed?

[hollow musk]

i still cant claim my drops from twitch since 20th it fails to retrieve my character am i doing it wrong idk?

[cosmic beacon]

Man, the bug with kicking out from the game and no way to log in back is still there.

[cosmic beacon]

Same issue since Vera release and I'm running RTX3060.

[silk harbor]

does any one knows how to remove auto-login on steam ?

[frosty beacon]

@cosmic beacon yeah im also on the 3060ti

[calm urchin]

disable DLSS. im running RTX3060

[frosty beacon]

thats what causes the gpu issue

disabling dlss makes the gpu run harder

[cosmic beacon]

I haven't disabled anything.

[calm urchin]

true but memory leak is worst

[hasty tide]

#technical-help message

[frosty beacon]

either way i can't play game cause it turns my pc into a heater

[calm urchin]

tryed in 60fps ?

[frosty beacon]

yep tried at 25 also

i also have it windowed mode and all settings on low

[calm urchin]

105W in tof

[jolly tree]

Helllp

[cosmic beacon]

This is hilarious, they should fix this problem in the first place than Frontier being too hard.

[hasty tide]

Have u guys tried this ...

[frosty beacon]

they just broke too much forcing the game to be directx 11

[cosmic beacon]

I mean, both the solution or leaving it as it is can cause damage, so I'm really wondering whether to wait until they just fix it.

[frosty beacon]

yeah im just logging in to claim daily and compensations and logging out til they fix the gpu issue

[calm urchin]

DLSS(enabled), checking ram usages..

[frosty beacon]

i run 32gigs of ram

[frosty beacon]

my specs are i5 6core cpu 32gig ram and a nvidia geforce 3060ti

game ran fine before 2.0

[calm urchin]

3GB usage / power usage low / gpu(with DLSS gpu-flush memory each teleport(quick fix)/ but main proplem ram rises..

[cosmic beacon]

Yeah, I guess that's the best compromise

[heavy rock]

I wonder when can I actually play this game
Ever since the 2.0 update,almost every time I want to play any content that allows me to use my vitality,I am kicked out to the title screen for undetermined amount of time.
This is really starting to get annoying.The game may run all day without any problems or not allow me to play at all

[frosty beacon]

yeah 2.0 brought way to many bugs

[heavy rock]

I did one JO mission and that was it
I wonder when will I be able to log in again

[calm urchin]

teleported(DLSS enabled)

[heavy rock]

back here again,now I am scared to use my vitality

I need to farm gear and exp for the weapons

I see this bug reported every day

[sharp haven]

I'm pretty sure it's been happening since vera came out, I've had it happening on and off since at least saturday

idk. They should be aware of it considering how many people have been reporting it recently, but maybe they don't know what's causing it

[calm urchin]

5GB ram usages(not looking good)[but power lower]

[cosmic beacon]

Yeah, so you can either fry your device or breach the memory. Both options don't sound great.

[calm urchin]

that give about 30-60min game play when gpu-memory(crashes)[DLSS-enabled][power low]

@cosmic beacon @frosty beacon what version drivers you using btw ?

[cosmic beacon]

512.78

[frosty beacon]

not sure this pc was just built

[calm urchin]

try command nvidia-smi works any nvidia-cards

[vale crescent]

it started when 2.0 came out

[frosty beacon]

512.15

[calm urchin]

(DLSS-enabled)

(DLSS-disabled)

both cases are just wrong..

[cosmic beacon]

Exactly

[frosty beacon]

yep

[south stump]

significant performance drop after the 2.0 update, from 60 fps (limited) to around 20 fps even with all the settings turned down, any fix?

[frosty beacon]

nope still bad gameplay fps

[south stump]

um, i have a friend who run the game perfectly fine, the only difference between our systems is the CPU

[cosmic beacon]

I have i7 11th gen - could it be still "too low"?

Today I saw this perfect rendering for the first time:

[south stump]

probably not, i have a i7-7700 and it runs fine

[frosty beacon]

my cpu is i5 12th gen which is better then some i7s

[tawdry magnet]

I'm wondering if it was intended, is a bug or a region limitation > Are YOU still able to donate to your crew multiple times? For me, that + icon is gone to donate more that once

[cosmic beacon]

Tbh I've never paid attention to it.

[tawdry magnet]

My ingame shop keeps crashing too and I'm now testing on another laptop if it's a region lock too. And I still have the DLSS.DLL issue too <.< god this patch

[unique coral]

Look that's Shirli God dammm

[frosty beacon]

shirli the cyclops lmao

[hot robin]

Hi guys, how do I redeem the nitro? I'm on level 6

[tawdry magnet]

Okay, so for the person who messaged me before today.
I just updated the laptop. No onboard GPU, so no crash during loading.

There is also no + sign to donate multiple times to the crew on the laptop

The Store on that laptop (for example the Monthly daily lootbox) instantly crashes the game into a Fatal Error and closes down ToF

So, I still don't know. Is this a region lock that is being handled as a Fatal Error instead of letting you know. Or, is the game really bugged, atleast in Europe, that the Store is not accessible

I would love to hear more from Europe players, where you are from and if your store still allows you to go the payment site it popsup or if it crashes

[hot robin]

https://cdn.discordapp.com/attachments/932908911785287680/1034559054607028254/unknown.png
The server I play on does not appear

I'm playing in the pyxis server

[limpid depot]

Is anyone else not seeing Meryl's ult or her skill? The wall is invisible for me.

[wicked pecan]

If you have good build then go solo mode, this fix my game... I think the main problem is the co-op no matter where you are Astra or Vera... The only problem will be the Boss fight and jO7-8... solo is hard if you are f2p...

[tawdry magnet]

I just did the VPN test: I changed to Germany, Switzerland and South Africa and the shop keeps crashing. The webpage loads blank and then the entire game crashes.

Anyone in Europe who can/can't still use the shop?

[hot robin]

???????????

[heavy rock]

I am f2p and my damage is still a joke even tho I have 9k atk

[wary zephyr]

do pods, and for weekly do jo1 etc, star portals arent a problem either

[hasty tide]

is the rapid repair bug in artificial city?

i cleard 3 boats and i forgert to keep track on things and i forgert how many rapid repair i got soo now im missing one

[wicked pecan]

you can do dimension 6 easy... or some money for 30 vitality

[wicked pecan]

there is ton videos... maybe you forgot something, there is no bugs...

[hasty tide]

#gameplay-help message

i got the 3 boats

[sweet snow]

anyone have an idea why the game keeps crashing on my phone? Never been a problem before but it's been acting up a lot recently

[wicked pecan]

okey... so what? now you know what to do or not?

[potent tangle]

ive been running jo 8 36x and still dont even drop matrice they reseting pity or what

[hasty tide]

ok my prolem is is it bugged or not cuz i alr clreard 3 boats and im still missing one i dont know if i just didnt get one or did i miss somthing

[wicked pecan]

yeah... the matrix are the hard one...

[hushed prism]

So um, i was doing auto up with green and lower on matrixes and it randomly fed one of my crow matrixes....

Think i have any luck contacting support ?

[wicked pecan]

did you kill the special monsters and have all the keys?

[calm urchin]

@cosmic beacon @frosty beacon want todo testing DLSS can tuning Engine.ini[SystemSettings] r.DefaultFeature.AntiAliasing=4 r.NGX.DLSS.Quality=2 r.NGX.DLSS.Sharpness=0

[hasty tide]

yes i alr got the key and did the other island and now im at the broken teleporter one and i clread 3 boats and i still dont have enogh

[idle garnet]

My friend loose all her legendary upgrades !
WTF !
All has been transfered on Blue, green and purple.

[wicked pecan]

just watch some video, i think you missed something... the boats are 3, the keys drop from special monsters then you need to fix the teleports with blue gift "tool set"... that`s all...

[potent tangle]

before if we opening 33 times box in jo we will got gurantee 100% matrice at this patch they reset it or smthin

[silk harbor]

does any1 knows how i can remove auto-log in on steam platform?

[hasty tide]

yeah thanks ig if you dont know just say you dont know :okayge:

[wicked pecan]

I know, you just missed something on the way, there is no bugs in the island...

and this is not technical problem... it`s yours...

[wicked pecan]

what is the problem here?

[muted saddle]

hello.. I have downloaded the Tof
How can I get the nitro?

[wicked pecan]

I see two different pages, what is the problem?

[silk harbor]

how do i remove auto log in in tof launcher on steam plarform ?

[idle garnet]

Yellow items have lost all their upgrade and weirdly transfered to stored items for an unknown reason. That is the problem.

First page is "equiped", second is storage.
48000 FC lost.

[cosmic beacon]

Hmm, is it stable?

[idle garnet]

Yes, she restart 4 times expecting something change.

[calm urchin]

checking

[wicked pecan]

Are you joking? I see on both pages the same equipped things there is no issue there... if the equipped items despair and the page is empty that will change everyting...

[idle garnet]

What ?

I tell you the yellow have lost their level. can't you see or are you blind ?

[cosmic beacon]

I've just checked and you're right, plus button is gone at crew shop. Looks like bug to me, since it was there before, and makes no sense to developers to lock the source of spending extra money.

[idle garnet]

stars are still there , but numbred klevel are gone .*

[sharp haven]

can't you just equip the ones that have the levels, and then re-equip the yellows and have it transfer the levels when equipping?

[tawdry magnet]

Thank you for letting me know

[idle garnet]

You mean transfer back the levels. But transfering fron green is not the same as transfering from yellow.

[wicked pecan]

I see that she have in the second screen item 20lv, tell her to equip it and see if something change if yes and this item is 20, but the others are 0lv, is simple... she didn`t upgrade them...only the gloves...

[idle garnet]

but the glove at 20 is not the glove she has upgraded ....

The upgraded are the ones she's wearing.

[wicked pecan]

change them and send screenshot to see

[idle garnet]

Lolo you only suggesting she's a morron. I play with her avery day, and she was near 49000 FC yesterday night, more than me.

[wicked pecan]

I see 42816...

that why i suggest you to change them...

[idle garnet]

Ok, but what you see is what it is now when the game starts today.

[sharp haven]

does that matter? I know the rarity matters for stars, but its not stars you're trying to transfer here, its levels. I thought the booster levels were the same regardless of rarity

[idle garnet]

Yesterday the level which are on purple and blue in the storage WAS on the equiped yellow items.

[wicked pecan]

that why I tell you just to make swap with some weapon to see if the number popup

omg...

[idle garnet]

Ok, i tell her. Will see.

[wicked pecan]

if something change just to upgrade them back if all this equipment was in the gold ones...

but, the problem is not this, because the upgrades was made with outer material, not equipment

[cosmic beacon]

Lolo, levels should be on the slots only, not on the gear. Something is obviously wrong with her equipment.

[hollow geode]

What exactly changed in the new update, I went from smooth streaming to having to go to 720p on stream from 1080p to be able to play the game and stream at the same time ...

[cosmic beacon]

The question is, what hasn't changed.

[wicked pecan]

but the purple one is still showing number, it`s strange...

[cosmic beacon]

Yeah, the purple one seems like the only one not bugged.

[unique widget]

Anyone else being stuck in "level infinite" screen?

[cosmic beacon]

You need to close the game, make sure the process is killed, then wait 10-20 minutes before you can login back.

[unique widget]

mmm, fun, thx

[cosmic beacon]

2022 gaming 😄

[unreal sequoia]

shop crash issue still not fixed?

[idle garnet]

I just try to unequip my self when talking to her.
And guess what, I just loose one thge same bug

sooo great !

[clear crescent]

hello, I changed my armor from set nº1 to nº2 to check items and when I used one in set nº3 to eat the one I didnt want the levels didnt changed or transfered and eating an armor that its suppose to not have levels with the set nº1 that have it :/

[idle garnet]

And :

[unique widget]

Wish I could play :v

[silk harbor]

same here.. for 3 days i am asking how can i remove auto-login from steam platform. but no one is answering

[unique widget]

I have a little different problem, being stuck on level infinite or Hota logo, gonna do some stuff that is in pinned msgs

[idle garnet]

Ok, it's fixed, unwearing the items the leveled, and retranfert when rewearing the stared ones.

[haughty kernel]

is there a way to communicate with customer support?

[frail axle]

Can anybody help me crashing after click click anywhere to enter game ?

[sturdy widget]

i have the same problem

[frail axle]

If I tried all pinned solutions

[sturdy widget]

are you on magia ?

[frail axle]

pc

[tawdry magnet]

Aha so you have it too?! Does it go into fatal error or just crash to launcher when you try to access anything from the shop when the browser thingy popsup?

[unreal sequoia]

it just kills the entire game without error.

[indigo tendon]

am i not able to buy anything?

[unreal sequoia]

apparently this guy has it too^

[indigo tendon]

ive tried on pc and mobile to purchase a pack and nothing works lol

[tawdry magnet]

Yeah that happens on my desktop too. On my cheapass laptop it fatal errors

[unreal sequoia]

last resort would probably be to run an emulator 🤔

[tawdry magnet]

I tried vpn in different countries to see if that helped, it did not

[tawdry magnet]

Tried desktop, laptop and vpn. Nothing works here too.

[indigo tendon]

neato

game will not take money

[frosty beacon]

bet u that bug will get fixed immediately before any others lol

[indigo tendon]

i try to make a payment, it errors on pc, and on mobile it says theres no payment method and no keyboard shows up whenever i try to enter one in

[cosmic beacon]

It makes me really wonder, how did they manage to mess this game so much? Wasn't Vera update on Chinese server a while ago? Was it the same disaster?

[hoary wolf]

Same for me unable to buy anything, i get a popup like before all white and then the game goes to launcher

[alpine ore]

does anyone here play on iPad and if yes does the game crash often for you?

[brisk mural]

Same

I get that alot.. even when just loading into the game normally

Usually have to try like 6 times before I can get in

[hasty tide]

yoo why my graphics card always at 100% usage now .... I turned off DLSS other day to fix memory leak, did nothing else. now my pc constantly going brrrrr xD

its not affecting my performance or anything, just getting toasty in my room now from the un-necessary heat been created :/

[finite shoal]

any news for the rtx support ?

[weary eagle]

Limit your fps to 60

[hasty tide]

oof if thats the fix then im goods, thnx tho

[prisma stream]

Hello , just wondering , anyone has issue on loading the game goes up to infinite logo then crashes

[hard sparrow]

anyone know why im getting a memory leak crash when im not on steam

[weary eagle]

Disable dlss

[hard sparrow]

i did

[weary eagle]

Then try dx12

[hard sparrow]

still happening

[finite shoal]

thx @weary eagle ! but tampering with the game file seem a bit risky for me xD I don't want to get ban 🥺

[hard sparrow]

@weary eagle

alreayd using it i guess lol

So it seems dlss is turning backl on everytime i restart the game

[daring aspen]

I just install and update in ios xs max but this happen

[weary eagle]

This is the old dll file from previous version of before new patch on the launcher

[compact mural]

i got that problem since the 2.0 update. it piss me off. i relunching the game over and over again around 5~10 times befor it start properly. i even need to turn off discord call and close browser for it to work. idk what the couse of it, i wish i knew. there is no information about it on the internet. glad to see im not the only one with that.

[prisma stream]

Nah exactly as you said you need to punch the client multiple times, hi end component got f-d for no reason

[weary eagle]

Your GPU support dx12.
But the game force to DX11. Before latest patch it was on dx12 even during 1.0 and 1.5 patch.

[finite shoal]

ok I see, seem more reasonable 🙂 ! i will try real quick !

[compact mural]

the thing is that none even talk about it. like i am the only one who got it. no topics and no mentions about it. i wonder if it was even reported.

[finite shoal]

yes ! it's done !

[weary eagle]

You try which one more stable for you.

[daring aspen]

So it waste update using my mobile data

[weary eagle]

Did your card support rtx?

[finite shoal]

3080 ti so yeah

maybe be my version of windows ?

[weary eagle]

No

Try check on appdata folder , engine.ini

Ensure dx12 is not set to false there.

[finite shoal]

where I find the engine.ini ?

[weary eagle]

Just do the reverse to enable dx12

Gamesettings.ini

@finite shoal

https://youtu.be/S5hOi5dxh78

[finite shoal]

Thx ! I'm looking at it ! you're so much help 😄

[sand vessel]

How much space does the game take on IoS? i have a phone that meets the requirements and ≈40GB of space but it said i have insufficient storage space

im also trying to download off of wifi right now, if thats one of the reasons

[indigo tendon]

mine says 13.25gb

[finite shoal]

@weary eagle i checked with msi afterburner I'm running dx12 but no raytracing option 😭

[vast sundial]

still not working for me haha

[remote spire]

they need to fix this game ...

[tulip egret]

My CPU and Memory are both <50%, but I can't even get 60fps on all low settings since forced dx11 update. I used to get >60fps on all extreme/original.

[remote spire]

i join jo8 and i got into an infinite loop of loading screen -_-

[tulip egret]

thanks, this game does not run well in dx11

[naive jasper]

does anyone know if the eu servers went down rn?

it kicked me out of a void rift match while entering and then is in a loophole in the login screen

[hasty tide]

Aimanium works fine

[finite shoal]

just happen sometimes, pretty uncommon but it can happen

[naive jasper]

is there no fix for it?

[finite shoal]

not to my knowledge, just disable DLSS if you have it and use dx12 if you can, but it can happen, very rarely it has occurred only once for me

[naive jasper]

dont have dx12 settings just dlss was on but turning it off did nothing

[finite shoal]

what's your server ?

[naive jasper]

eu

oh you mean specific server?

[finite shoal]

yeah

[naive jasper]

elypium

[finite shoal]

There does not seem to be a eu server in maintenance

[naive jasper]

for some reason it loaded now

[finite shoal]

🤷‍♂️

https://tenor.com/view/magical-magic-gif-13543499

[naive jasper]

its weird it happened during yesterdays start of maintainance but I just figured it was because of that only to realize they delayed it to next day so not sure

[cold jolt]

did anyone get a "server connection failed" message recently?

I thought maintenance is done, and this happens to me. Playing from Steam client. everything else worked fine for the past few hours until now

[hasty tide]

Connect it with love

❤️❤️❤️💖💖💖💗💗💗

[magic niche]

Hay is one of the severs down?

[naive jasper]

thank goodness others know of this too

wasnt sure if it was just eu or other servers as well

[sand vessel]

im pretty sure i have enough space but im consistently unable to download it

is there anything i can do??

[hasty tide]

Hi, i've been having a few issues with the game ever since the update to vera, after the update i couldn't play due to an issue with my DirectX but after 2.0.4 and updating my Direct X i could play but ever since i can't see most of the buildings, i only see parts of it's structure

[sharp fjord]

try reinstall instead of update, usually this kinda of issue on mobile can be resolved this way.

[sand vessel]

this is my first time downloading, so it wasnt an option to update. also i tried deleting and redownloading but its still coming up

[sharp fjord]

welp I'm sorry then, don't know enough about iphone version to help more.

[fossil rock]

hey guys. this is a reddit post by one of the guys who got hacked. apparently, he still hasn't received all his things until now despite the promises.

please upvote this or post it in ToF social medias. this is for the benefit of the community as a lot plans to quit the game.

https://www.reddit.com/r/TowerofFantasy/comments/yd1s51/items_not_restored_after_game_hack/

-justarandomtoflover

[gritty fern]

do you have atleast Nvidia RTX 20 series or AMD RX 6000 series graphics card ?

[finite shoal]

3080 Ti

[gritty fern]

can you check your DxDiag is DirectX 12 Ultimate : Enabled ?

[gritty fern]

not that one , go to Display

there is DirectX 12 Ultimate under that

[gritty fern]

Drivers is WDDM 3.1 but the Windows only supports WDDM 2.6 🤔
are you using the latest Windows 10 versions ? (Windows 10 should be WDDM 2.7 and Windows 11 Should be WDDM 3.0/3.1)

[finite shoal]

yeah it's what i suspected i'm on build 1903

[gritty fern]

current build is 2004 for windows 10

[finite shoal]

and if i'm correct DXR is not supported on that version

[gritty fern]

https://tenor.com/view/落ち込む-辛い-悲しい-寂しい-可愛い-gif-15770077

Windows 10 2004 has Features that all DirectX 12 ultimate needs

Including Sampler Feedback and Ray Tracing Tier 1.1

[finite shoal]

yeah... if only the update assistant was working..

[gritty fern]

you can download the latest windows using Media creation tools

https://www.microsoft.com/en-us/software-download/windows10

[finite shoal]

🥲 sadly it's exactly what i've just done 10 min ago

and still 1903

may be do you know where i can find a log of what went wrong 🥲 ?

[gritty fern]

sadly i dont remember where is the error log files stored for windows media creation tools

but you can try it again

[finite shoal]

yeah.. i already tried to solve that problem when i wanted to play metro enhanced edition 🥲 that does not launch if the OS don't support at least DXR 1.1 , never succeed to update my version 🥲 but this time i will need to search even further 😂 I just hope i don't have to reinstall my whole OS xD

[tame pike]

anyone having issue with msg barrage disappearing when attack?

[dusk goblet]

Does any know how to fix the data leaks for DLSS?

[gritty fern]

Turn off the DLSS

[barren garnet]

Is this a bug or just some technical issues?
IDK why the button is not in the corner.
Can someone help?

[dusk goblet]

Is there a fix for it yet? @gritty fern

Dang, my drivers are up to date. @gritty fern

Ah, alright I did that, but, I will just leave it off.

[eternal river]

Quick question (it's about technical help I swear)

Does the contact support in game use the in game browser?

[solemn void]

why does my mail come in batches? Open mail, collect all close mail. Open mail again... more stuff to collect, collect all.

the close and then reopen is within seconds of each other

[acoustic tree]

hi, im having an i ran out of video memory error and game crashing, a lot like once pero hour or less all since new patch. i got a rtx 3060, 11th gen core i7, and 16gb of ram

[blissful drift]

My GPU is over 96~ 98 % when played ToF. Idk why, My VGA is RTX 3070Ti. How to fix that. I also turned off DLSS.

[acoustic tree]

mine runs great and gpu only at 45%-70% but video memory starts climing until it crashes, only happens to me int his game

[upper pasture]

Reading the complain here glad that I'm not the only one. Somehow my device keep crashing (even restarting by itself) while playing tof, even tho when i play other games it works normally

Is it my devices or the optimisation in tof just bad?

[dark reef]

Crash when trying to open webpage to buy still not fixed, wtf?

[radiant edge]

@severe orchid -- Graphics cards usually have fan-ramps that are tuned for noise-levels and not temperature.
You may be able to use a tool such as MSI Afterburner to create a custom (user-defined) fan-ramp that increases the fanspeed. {at least so long as you're using a desktop and not a laptop}

In this channel's pin, you'll also find a proposal to reduce the render scale of the engine, which similarly to DLSS will reduce how hard that your GPU is working rendering the game. Additionally, if you're running at a higher FPS limit, you can reduce the FPS limit to reduce the GPU load. As a last resort, you can also reduce the clockspeed of the graphics card with an overclocking tool (underclock it), such as that prior mentioned MSI Afterburner.

• If you need more help in any of this, please let me know. Especially what types of temperatures that you're seeing, and if the temperatures actually are causing problems.

@low knoll -- 20-40 FPS is an interesting range in that this is also in-line with typical GSync and Freesync ranges.

If you have such a feature on your monitor, have you tried disabling it?

@hasty tide -- 'watchdog error' coupled with the description of happening on starting the game, sounds like a "DPC_WATCHDOG_VIOLATION BSOD". These tend to happen whenever loading or unloading the game's anti-cheat (kernel driver), and are most common under Windows 11.

• If you're on Windows 11, try upgrading to the most recent feature update (22H2). There's been many reports that these errors subsided after updating to such.

@tawdry magnet, @stray rivet, -- on the purchase crashes: @weary eagle, @wide tapir -- as well (though not related to the prior two):

Take a look under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes" and see if you see any folders in this location. {double check that the timestamp lines up with the recent closures} [or, Saved_Steam, if the Steam version]

If you can archive a couple of the most recent of these crash-dump folders {e.g, with winrar, winzip, 7zip, etc} and send me them (via DM's), would be happy to take a look and see if we can figure out what's happening.

@hasty tide -- Indeed, zippy's issue sounds very similar to what you're experiencing. Will at least try to make sure.

Crashes should always be a software issue of sorts and not connection related.

@full furnace -- Size of the update mostly has to do with how the game was packaged, and not specifically the contents. {Not intentional basically, though I can understand why this is frustrating -- especially for those on limited quotas}

@winged silo -- What type of performance decrease are you seeing?

@nimble solstice -- How is your DS4 controller attached to the PC? Is this a specific problem just for the Steam variant of the game, and works properly under the standalone launcher?

@fiery raft -- Make sure that you haven't disabled Steam's ingame overlay. As hinted by Rica, this is required and when it's disabled, you'll experience what you have.

@true geyser, @opaque sage, @weary eagle -- Technically this is true, yet we do not recommend tampering with the launcher's files, nor the game's.

Your link has been removed for the sake of user-safety as we cannot verify, nor support, the exchange of files from external sources.

@weary eagle -- We cannot pin any link to a third party source of files that suggests altering the game or launcher.

@gritty fern -- This is an interesting observation on CN's engine. Thanks for sharing your experiences.

@earnest obsidian -- Mostly depends on the hardware used. On older hardware [Geforce 700 series and under / Radeon RX 500 series and under], D3D11 tends to provide a better experience (both in performance and stability).

On newer hardware the reverse is true.

@lost mauve -- Actually the Geforce GTX Series {10XX} can run emulated raytracing. Though the performance is too low for this to be viable really.

@gleaming pecan -- If this persists long term, would recommend trying another Internet Connection and device if that's at all possible.

If that has no effect, then you'll need to contact customer support to have your account investigated:

[e-mail]

@vale crescent -- Reporting for duty-

Actually, we do have parts of the team who play Tower of Fantasy daily, myself included.

@hasty tide -- Enabling DLSS, technically renders the game at a lower resolution -- then runs the lower resolution image through an AI upscaler.

Since the resolution is reduced, and you're rendering less pixels, the graphics card does not work as hard with the game.

@acoustic tree -- Since I see that you're running on NVidia hardware, be aware that DLSS may cause the game to leak video-memory. (and system-memory due to DirectX managed assets being swapped between the two)

[eternal river]

Still not fixed. I did FINALLY get a response about it by leaving a review on the app version about it.

They told me to contact support in game....
Which requires the in game browser.....
Which crashes my game....

[fiery raft]

Yeah, turns out steam had disabled the overlay for some reason

[radiant edge]

Thanks for confirming. Assume the shop is working now?

[fiery raft]

Yup, works fine now

[gritty fern]

no problem (i dont really remember what i was sharing , but if its help then im happy)

[radiant edge]

It was the comment that the CN version is on an older variant of NVidia's NGX library, and yet does not leak memory.

[gritty fern]

ah , the DLSS 2.2 library in the CN Version ? yes it doesnt cause memory leak , Everytime you leave Scenes , Its always flush the memory

[tawdry magnet]

@radiant edge I'm using the launcher/game from ToF site, not steam. I'll induce some crashes by opening the store as it happens everytime and provide them to you via DM. Thanks for getting back to use about it.

[gritty fern]

Right is CN client
Left is Global client

[fluid bough]

Game keeps creating "logs" folder in drive root every time it launches. Is there any way to stop it?

[slate lagoon]

get disconnected and can't go back ig again, how is it still an issue wtf

[regal creek]

can we bind our acct to google/itunes without downloading the game to our mobile ?
like through TOF website or smth ?

[radiant edge]

Can you show me the contents of the logs folder that you're seeing? Is this on the partition that contains the game specifically?

[fluid bough]

@radiant edge Steam install, drive E: (although it also happens with standalone install)
inside is folder: "sdkLogs"
and inside of that is file "sdk_.log" with following content:

[radiant edge]

Indeed, this folder does get generated, including by the standalone variant of the game. Currently there's no way to relocate the folder.

If it bothers you, please file #932914069395091456 or open a support ticket explaining such.

[fluid bough]

sure, thx

[stoic swan]

anyone here with a windows 10, RTX 2060 laptop? trying to figure out the best settings for FPS stability and most of all fix the random game crashes

[radiant edge]

Random game crashes might be related to DLSS. Please check the pin on this first and foremost.

If there's some other crash, then let me know. May want to collect crashdumps from you.

[stoic swan]

turned off DLSS, still crashed just now even while in my inventory 😂 but all other things were fine like windows, task manager, and discord

[radiant edge]

Something else, alright then.

Take a look under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes" and see if you see any folders in this location. {double check that the timestamp lines up with the recent closures} [or, Saved_Steam, if the Steam version]

If you can archive a couple of the most recent of these crash-dump folders {e.g, with winrar, winzip, 7zip, etc} and send me them (via DM's), would be happy to take a look and see if we can figure out what's happening.

[stoic swan]

is there anything i can change in these nvidia control panel settings that can help in terms of stability?

[cerulean lava]

Guys . When I play in Fullscreen my game turns into 4k resolution and doesn't let me change it. I wanna play at 1080p as that's the best resolution for my PC speccs

[radiant edge]

25% resolution scale should achieve this. See the pin on RTX card stability. This will work on any hardware, AMD included -- despite that the NGX module is not used.

[cerulean lava]

Aweome I am firing up the game let me try

I am using a TV screen to play and I can't lower the TV resolution for some reason

[void ridge]

is it will ever be possible to transfer your game progress to another server in the future cuz I regret playing in a little to dead server

[radiant edge]

It may very well be possible in the future, though we don't have any ETA to provide on this -- or the extents to which it would be offered.

[void ridge]

it'll be just only one time in a lifetime for each account if they need to restrict the feature

I'll be more than happy if they do allow people to transfer their progress

[radiant edge]

Known AntiVirus Interactions:

BitDefender:
Symptoms: Game crash shortly after launch. If Bitdefender is installed, it should be suspected as a cause of any crashes.

Feel free to submit a report to BitDefender's team. In the meantime, a workaround has been provided by "Arlder" from their exchanges with BitDefender's support {which might help}:

Please follow the steps below:
1. Open the Main Interface of your Total Security, and go to the Protection tab on the left.
2. Click Open on Advanced Threat Defense.
3. Click Settings, and click on Manage Exceptions.
4. Click + Add an Exception and search for the Application.
5. Make sure Advanced Threat Defense is selected for the exception. 

Add an exception for the following application: "\Tower Of Fantasy\Hotta\Binaries\Win64\QRSL.exe"

We would also suggest adding an exception for: "\Tower of Fantasy\Hotta\Plugins\H5UI\Source\ThirdParty\Win64\cef\Win\shipping\h5ui.exe"

-- Others have reported that the Steam version of the game may work, where the standalone does not with Bitdefender.

COMODO Internet Security:
Symptoms: Game crash on any store interaction, or any interaction that opens the embedded browser.

Feel free to submit a report to COMODO's team. In the meantime, a workaround has been provided by "Shy", if you do not wish to remove COMODO's software:

1. In Tower of Fantasy, open the shop, go to the Wanderer's Supplies tab and click on one of the available packs to display the in-game "purchase" button for that pack
2. Right-click the Comodo icon in the Windows taskbar, select "Auto-Containment>Disabled" using the 15-minutes option
3. In Tower of Fantasy, click the "Purchase" button
4. Observe the external payment details window open & display a purchase details form
5. Complete your purchase as normal
6. [Optional] Complete any other desired ToF purchases
7. [Optional] Once the purchase is complete, Right-click the Comodo icon in the taskbar and select "Auto-Containment>Enabled"

Sophos AntiVirus:
Symptoms: Game crashes shortly after launch with the non-Steam client.

Feel free to submit a report to the Sophos team. In the meantime a workaround has been provided by zeroc20:

1. Open the Sophos AntiVirus Control-Panel application on your computer
2. Navigate to "Settings" > "Troubleshooting" > "Local Exclusions" (expand the tabs as needed)
3. Click "Add" to create new exclusions
4. Add the following binaries to the exclusions list:
   "\Tower of Fantasy\Hotta\Binaries\Win64\QRSL.exe"
   "\Tower of Fantasy\Hotta\Plugins\H5UI\Source\ThirdParty\Win64\cef\Win\shipping\h5ui.exe"

Note: It's important that these are not General Exclusions (for detections / scans), and instead are Local Exclusions to bypass Exploit Defense' hook injection.

[cerulean lava]

Not sure if it worked or not but I went from 20 to 40ish

Still not the 120 I was capping but I will take it lol . Thank you

[radiant edge]

Should be pretty noticeable since the upscaling will result in a 'blurry' effect to the screen vs running in 4K {while keeping UI elements sharp}. You can reduce the target further to try to get up to more playable framerates, provided that the display quality is enough for you.

[cerulean lava]

It's not blurry at all looks crispy

[radiant edge]

Ah, all depends on each person's preferences.

[cerulean lava]

Dunno If You can tell ... I need to find out how to take a screenshot

My print scn shortcut doesn't work ingame

[radiant edge]

Especially if you're using a third party utility such as "Greenshot" or otherwise. The game engine's low-level keyboard hooks may block hotkeys.

Running any such tools as administrator and launching them after starting the game, should get them working again.

[cerulean lava]

Ahhh that must be it . I use Lightshot

You are a great help !!!!!

Maybe you can help me with one last thing . Is there a way to make the controller blue circle selector thingy move faster

[mild shuttle]

Raytracing come back when?

[eternal river]

what if you don't use bitdefender?

[arctic granite]

guys anyone knows if there is a in game hystory of payments

[gritty fern]

until dev decided to force the game in DX12 again
but there is unofficial fix to enable it again you can scroll up

[proven copper]

is it normal the game closed frequently after update ?

[hasty tide]

how do you use DX12 on tof? cos the thing is, I crash for some reason when I do multi runs of jo8

I saw this thread on reddit and I am experiencing this too: https://www.reddit.com/r/TowerofFantasy/comments/ydaqoy/tower_of_fantasy_crash_in_coop_content_and/

[gritty fern]

safest way is to wait until official fixes

you can go to reddit , you can find the post about replacing service core.dll (not recommended as Eliya said)

[hasty tide]

Thanks Error (the irony of the name)

Its just kind of making me stop playing the game, ik 10 min is not much but it ruins the moods to play. I really hope hotta fixes this issue because it happened ever since 2.0 launched. My crew members also experience the same type of thing. We are from Excalibur server.

[steep spruce]

tried doing this but everytime i get on the game and open msi after burner its still running direct x11 then when i go back to the file the two added line is gone
im running an rtx3060

[rapid gust]

(I think its a technical thing since my story quest is stuck in an impossible state)
I got stuck on main story, cannot progress. NPC does not show up, mission tracking is wrong. Any ideas?...
Also wrote details in report-bugs channel:
#1007842564726075432 message

[hasty tide]

I cant find this thread, can u dm me? cos im getting triggered at this point. Shutting game down after getting yeeted to the login screen and having to close the game is just disgusting for a company that made 34mil USD in the first two weeks then another 26mil USD this month i believe. Kind of ironic how a game like this is full of bugs tbh

[hasty tide]

Thanks for affirmation

[weary eagle]

Set the file as read only

[cerulean lava]

how do I signout of the game

[real seal]

any1 know how to fix the "max volume bug" in intro/logo video and when going in-out of JO?

[dense pike]

what happened after 900mb update this pop up

[steep spruce]

hi tried it but still

[lunar igloo]

Some sort of error occured during downloading, all I can suggest is to delete and Defoe load the game

[steep spruce]

nvm its okay now

[gritty fern]

In version 2.3 you can choose the DLSS preset now

[fathom bridge]

I’m been trying to access the game since 5am. Wtf man. I tried Wi-Fi, LTE, LTE with VPN, Reset my phone still no use. It won’t allow me in. Anyone know a fix?

Actually stuck on initial loading page. Wi-Fi and LTE speeds are fine.

[old leaf]

can someone please help, theres a 600 or so MB update and its downloading super slowly (around 120KB/s or so) even though my internet is 280mbps

[fathom bridge]

Same problem. Been downloading Since 5am. Stuck on loading screen.

[old leaf]

that's inconvenient, I guess it's a server side issue then, I tried it on two different iPads, a phone and a pc and they all have the issue

[fathom bridge]

It’s crazy. At 71 percent. Tried offloading and reinstalling to see if that helps

[old leaf]

ive moved from 77% to 78% in 5 minutes

[fathom bridge]

It didn’t work

[old leaf]

ahhhh..

tof seems to have a lot of server issues, a few weeks ago the server was literally crashed, eden was showing green and after loading it just kicks me back to the homescreen(the part with the server selection and settings)

ooh I'm at 79% now

well... I guess I'll wait

[fathom bridge]

Jesus Christ

What are we on Dialup?

[old leaf]

HAHAHA

[lost mauve]

you guys on steam??? try changing to a different region

[fathom bridge]

I hope this doesn’t happen Everytime

[old leaf]

80% now..

[fathom bridge]

On Mobile

[old leaf]

I tried pc client, iPadOS, and iOS

all have the issue.. while my friend on iOS too is playing right now because somehow theirs downloaded fast

[fathom bridge]

Tof needs to get it together

[old leaf]

plus I just logged off genshin to play some tof and now I'm demotivated

[fluid gorge]

my game run in 18-30 fps after getting memory leak prompt message
help me man

[old leaf]

turn off and on NVIDIA DLSS 2.0 in the game settings

[radiant edge]

@real seal -- I believe that it's an amplification effect of multiple sound effects stacking ontop of eachother during asset unload.

You're not the first person who's considered this disturbing, so it's certainly worth filing #932914069395091456 on. A possible workaround is if you reduced volume in the game itself, to lower the system sound settings, or process volume in the Windows Mixer -- rather than the ingame settings.

@dense pike -- A common cause of this is that the file is actually 0-bytes on the disk. A-lot of AntiVirus software will block execution by replacing a file with a 0-byte placeholder / dummy file, if a heuristic or signature is tripped.

@proven copper -- Not normal for the client to instantly close, though usually instant closures include the engine capturing a crash-dump. {please see details of where these are located listed below}

@eternal river --

Take a look under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes" and see if you see any folders in this location. {double check that the timestamp lines up with the recent closures} [or, Saved_Steam, if the Steam version]

If you can archive a couple of the most recent of these crash-dump folders {e.g, with winrar, winzip, 7zip, etc} and send me them (via DM's), would be happy to take a look and see if we can figure out what's happening.

-- Side note: Bitdefender interaction was found from comparing these dumps. The same applies to anyone else that's having such happen. Send me your crash-dumps.

[fathom bridge]

73% downloaded wtf

[fluid gorge]

there is no DLSS setting in game
yes

[old leaf]

that's weird, are you using an nvidia gpu?

if you arent then maybe dlss isnt the issue

[old leaf]

81% rn for me

[radiant edge]

Could you show a screenshot of the memory prompt? Since you're on hardware that's not effected by NGX / DLSS.

[fluid gorge]

where is the memory prompt

[radiant edge]

Whatever gets thrown, how you're detecting that it's leaking memory. I assume the game eventually crashes when the system runs out of resources.

[hasty tide]

Hello guys I'm a new player, is there any advanced tips I need to know before starting to play the game?

[dark reef]

Did this new update today fix the shop crash?

[old leaf]

maybe go to #gameplay-help instead of here :D

[south stump]

significant performance drop after the 2.0 update, from 60 fps (limited) to around 20 fps even with all the settings turned down, any fix?

[radiant edge]

Do you by chance use Bitdefender?

[dark reef]

Yes

[radiant edge]

There's a solution then, though unfortunately it will require removal of Bitdefender for now.

Check the pins.

[dark reef]

Nice, thanks a lot

[old leaf]

@fathom bridge it just instantly downloaded the rest for me, has yours fixed too?

[fathom bridge]

No stuck on 75% now

[old leaf]

ah..

well, I logged in, and it said "failed to change scenario, server is not ready", but I can still play

[hasty tide]

I'm stuck in a loading screen loop after trying to join a dimensional trial, tried both relogging and deleting tof's folders from appdata

[radiant edge]

We would not advise doing so as this is violating the user-agreement of the game, specifically its reverse-engineering clause in modifying both the client and launcher behavior.

[fervent panther]

That’s unfortunate as I am continuously crashing upon launching the game because of the DX11.

What would you recommend instead so I can play the game?

[radiant edge]

Crashing on startup? This is with NVidia's NGX disabled per the pin, through Engine.ini?

Take a look under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes" and see if you see any folders in this location. {double check that the timestamp lines up with the recent closures} [or, Saved_Steam, if the Steam version]

If you can archive a couple of the most recent of these crash-dump folders {e.g, with winrar, winzip, 7zip, etc} and send me them (via DM's), would be happy to take a look and see if we can figure out what's happening.

[fervent panther]

Disabling NGX fixes the crash but puts a massive amount of load on my GPU for whatever reason.

[radiant edge]

This is because DLSS being enabled defaults to performance-mode. You're effectively running the game at half res, and then upscaling to native.

You'll also find a scaling workaround, which will reduce load, but not look as good as DLSS in the pin.

[fervent panther]

This started happening since 2.0; people on Reddit have said its due to the forced DX11 running right now. I’ve tried using the old server.core so the game runs on DX12 and this solves all my issues, though I do not want to get banned

[radiant edge]

We're unable to comment on what actions, if any, would be taken on any accounts. All that we can do is interpret the user-agreement and the rules within.

If you want to play it safe, try to avoid any modifications to the game's assets and files.

[fervent panther]

👍

[hasty tide]

doesn't editing the Engine.in file / GameUserSettings.ini count as modification to the game's assets and files?

[indigo shore]

this is the only game that this appears on. how do I fix this.

[radiant edge]

Config file edits should be kept to a minimum {for technical problems only}. However, we also understand that people cannot play the game.

• The idea of workarounds here is to keep changes as bare as possible. Touching actual game-files {installed in the game directories} is a definitely no-no in all situations.

[hasty tide]

is there any admin here that can help me? i bought the monthly pass supply the one that gives 300 tanium and 100 dc daily the money was already deducted in my wallet but havent received it yet it has been more than 48 hours

cs already replied in game

[potent tangle]

this is starting unplayable on steam so lag lol

[austere relic]

I think the CS misunderstands monthly pass as battle pass in this

[hasty tide]

not trying to start drama but is that a yes or a no, to editing those files is against the games tos. cus players shouldn't really be told to edit files AT ALL, especially by devs. I've only ever seen custom servers for games telling ppl to do this, which don't count as official support. At this point I would advise not telling ppl to fix their own game and wait for devs to fix problems themselves, even if it takes a hit on the community playing the game. :/

sad part is i already bought the battle pass months ago and already finished all 180 levels wish i could talk to a human customer service 😦

the one that has the frigg icon and mount

[radiant edge]

Honestly, I'm not opposed to trying to contact customer support and trying to get any workaround that you wish to use cleared {including touching the game's files}.

• The Engine.ini edit should be fine. The game files, and launcher files, are at your own risk.

[dusk sequoia]

For curiosity sake, because I'm having similar issues and don't want to flood the chat with the same question, what purpose does that DLSS serve? It's very nature seems questionable that anyone would even want that available. I'd simply like to know more about it so I can understand it.

[radiant edge]

DLSS stands for Deep Learning Super Sampling. It's an AI upscaling technique created by NVidia, that leverages the Tensor cores of their RTX hardware.

The idea is that the machine learning model can do a good-enough job that people find the tradeoff of quality for performance worth it. However, you're correct in that you will 'technically' get a more accurate image output with DLSS disabled.

[eternal river]

@radiant edge I was able to confirm that the same issue with bitdefender is also happening with comodo

[radiant edge]

Can you send me the Comodo crash dumps? Also, thank you very much for reporting this.

[dusk sequoia]

Thank you for the clarification

[radiant edge]

^ This also stands for EVERYONE else that is experiencing these crashes. Please send me your dump files for comparison.

Far as how to do that: Take a look under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes" and see if you see any folders in this location. {double check that the timestamp lines up with the recent closures} [or, Saved_Steam, if the Steam version]

If you can archive a couple of the most recent of these crash-dump folders {e.g, with winrar, winzip, 7zip, etc} and send me them (via DM's).

[eternal river]

I have sent some crash logs. the weird thing was that I checked all my logs in my antivirus when this started happening and didnt see anything there.

[radiant edge]

Generally the AV itself won't produce logs of anything wrong. It's more so the interaction that the AV has with the game, specifically that hooking in to the game is causing incorrect behavior.

[rare nimbus]

Does anyone know a fix for Super Ultra Wide Displays (5120x1440) 32:9 where you're too zoomed in and cant zoom out.....

I know it's an UE4 issue i think in general

[radiant edge]

Correct, this is an Unreal Engine problem in that the FOV calculation is done by the horizontal axis. This results in the vertical (top and bottom) of the screen being cut off.

[rare nimbus]

Anything that I can do about it? I know there's various software out there to address it for some games, but I cant find anything for ToF and the game is essentially unplayable currently unless I window it 😦

[radiant edge]

There's a variety of 'proposed' solutions by various users on forums. Unfortunately, none of these completely work. e.g, this is something that will require developer involvement / changes to the game.

We'd recommend that you file #932914069395091456 or contact customer support and explain the situation with ultra-wide / express interest in proper ultrawide support in the game.

[rare nimbus]

sounds good thank you!

[radiant edge]

Per the context of the reverse-engineering clause, modification of the game's assets / files in any way is in effect creating an alternate distribution. {Anything beyond the scope of the form that it's presented in by the official distribution means -- Standalone Launcher, and Steam}

On the other problem of the DLSS setting being lost, there's a proposed solution to this in the pins. This may not be as appealing to some, especially where their systems have lower performance, yet it may be an acceptable workaround for now -- as it persists between game starts, and resolves the splashscreen crashes.

[last bolt]

What are the best camera settings? So that I myself control which mob to beat and turn the camera

[mossy latch]

Any solve for this ?

[winged silo]

The game laggs a lot right now...

[vale crescent]

So. DC bug got fixed or not?

[radiant edge]

"Lag" is unfortunately used very loosely and can mean a lot of different things. Are you experiencing command delays, stutter, low framerate constantly, intermittently?

[radiant edge]

Usually Internet Connection / routing oriented. Do you by chance have anything else that you can try playing on for the sake of experimentation?

For instance, Cellular Internet.

Just be aware that game connection boosters {proxies} and VPN's are against the user-agreement, clauses (b), (c), and in the case of a full VPN (s) -- of player-conduct {section 7}.

Unless support has recommended something for use, we advise against their use.

[winged silo]

Low framerate. And is the game still running in DX11?

[mossy latch]

oop u saw nothing

[radiant edge]

The launcher currently is still starting the game under 11, yes.

[winged silo]

Isn't this why game game looks laggy to me. Cause my pc is DX12

[radiant edge]

Shot you a DM to gather more information on your hardware.

[still girder]

any idea why i can't log in at the moment? starting loading into the server triggers two loading screens that send me back to the title screen

[vale crescent]

Lol , so they didn't fix it

[final pagoda]

i just got it now too. Tried entering x3 void rift, got kicked and now i cant get in game

[lapis monolith]

Why can’t I log in on iPad Pro 2021 it loaded to 90 percent and then send me to Home Screen

[still girder]

ah, similar situation, loaded into frontier clash

[vale crescent]

it happens for all co-op activities

[winged silo]

Not in front of my PC right now (outside rn).will do it when I get home.

[final pagoda]

i see ppl report it for few hours already, weird that raid worked without issues

[winged silo]

Ow.. I heard there was a new update...what's the size (pc)?
Is it big!

[final pagoda]

no, but its bugged

[winged silo]

What's wrong?

[south stump]

I am experiencing the same issue, i could sent you my system specs if it helps.

[still girder]

loading into frontier clash or void rift can make you unable to log in

[final pagoda]

yup, will kick you out of game and unable to get back in. guess i have to wait till update or something.

[winged silo]

Well...that's not a new bug. It was here before