technical-help

[naive sleet]

my game force closed immediately on login, anyone has the same issue?

[long umbra]

I fixed it, for some reason it was a different account when i logged in through google compared to when i manually entered the info

[naive sleet]

i was hitting dragon in the island, suddenly i got teleported to other place and the game force close 😦

[hushed pecan]

@naive sleet @leaden harness try checking the pins for possible fixes

[left socket]

will using VPN ban my account?

[leaden harness]

well still not working

[azure elbow]

i feel stutters from 120 to 106 fps visible stutters with 3070 Ti is this normal?

[graceful bramble]

Where all servers? .-.

[devout peak]

occasional stuck at 90%, and then thrown at main menu. any solution?

pc is R5 5600G with RX 460 2GB, game installed on external ssd

[naive sleet]

thanks, repairing the client works well

[wicked jungle]

Customer support sucks I tried getting my main back again still they can't do anything about it

[minor anvil]

mine too man...

[boreal urchin]

How to use relic bruh

[thick cosmos]

Just so you know, you log out via the launcher, not the game client

[devout peak]

any solution for stuck in 90% loading?

[dull lake]

did i get banned for being too lucky or what

[forest frost]

help i cant log in how do i fix it

[forest frost]

Ok nvm its fixed restarted my pc

[final pecan]

What solved for me was logging out in the launcher, and relogging.

[quick oxide]

Any settings to make it so creatures can be seen much further away, and/or ground items. I have view distanced maxed in settings, was wondering if it is possible to edit the settings file to get it better.

[pastel tangle]

please help me, my characters are gone, when i log in they are all gone and i have to create a fresh character

i was in game and was booted with he message "Logged in on another device" since then all my characters are gone including my main but my account is still linked to my email address

really just any information on how to recover would be nice

[hollow hill]

Is it only me or ToF launcher doesn't open when i try to open it without using "Run as Admin"?

[final pecan]

Check what account you are logged into in your launhcer

[pastel tangle]

it is the correct account

[thin agate]

I've got the same prob on my computer but nothing on my phone....that's odd. Need help........

[pastel tangle]

yo this is exactly what happened to me! did you get fixed?

[final pecan]

Log out of the launcher and log in again, should fix it. Also restart your PC.

[long umbra]

I logged into my account using sign in through google, when i logged out and manually logged back in (without using sign on through google) all my characters were back

[pastel tangle]

im not sure i have this option mines an email account 😦

[long umbra]

What i meant was in the launcher theres an option to either type out your email and password to your account, or sign in through google, you just have to manually put in your email and password and thats what fixed it for me

[blazing prairie]

The game always got my pc crashing. Anyway to fix it ?

[pastel tangle]

i did this, this is how i normally log in

[little raft]

https://puu.sh/JlO7l/c4c9be5327.png game is frozen on this screen, new to me, tried repairing files :o

any ideas?

[cosmic sapphire]

do we have a server down or something?

[long umbra]

the only other thing i did was repair game files but i dont think that had any effect, it may help you though

[prime jetty]

so it seems that in joint operations team chat just doesn't work anymore
any idea what might be causing that issue?
it seems fine if I'm in a party in the overworld but not even the call for aid thing appears in chat when I use it if I die in a joint operation

[graceful shell]

when i try to load into the server the game gets stuck at 90 percent and then puts me back again the the home screen what should i do to fix this glitch its so annoying

[pastel tangle]

ill try, thank you

[blazing prairie]

Huhuhu the game always got my pc crash. Anyway to fix it 🥲🥲🥲

[hushed pecan]

📌

[lunar lion]

wtf is that?

[fluid harbor]

What do i do if my progress got wiped?

[fluid harbor]

i contacted cs, but i still dont have any idea how this would happen

[pastel tangle]

having same issue still cant fix it, someone else just logged out and back in and fixed it
i havnt had any luck, ive re logged in on multiple devices, once on my phone my characters showed then they vanished again - try this?
another user above logged in with another login method and that worked for them - try this

CS hasnt gotten back to me so no idea if they can fix it

[fluid harbor]

i tried said method except the last one

should i try google?

[pastel tangle]

if ur google account was linked, yeah - mine wasnt so it didnt work for me

[fluid harbor]

same, i dont bind my account to any 3rd party app

looks like it wouldnt work for me neither

thanks for the info man

ill try other methods

[pastel tangle]

i guess all we can do is wait for CS

[fluid harbor]

yea...

[graceful shell]

when i try to load into the server the game gets stuck at 90 percent and then puts me back again the the home screen what should i do to fix this glitch its so annoying

[wintry halo]

mu acc get hacked what i can do

[rich crow]

define hacked?

[chilly comet]

Some server has a Lil thumbs up sign on then what's that?

[wintry halo]

i play and i get loged out
when i try to log in with all my bind acc he just tel me to make new acc

[rich crow]

Aite so I'm not going to say you were hacked.

Some of us before the update such as myself and now it seems many more AFTER the update some how got our characters/wanderers unlinked from our accounts. Only reason I'm not saying its a hacker is Majority of us we can still see our characters ingame. They remained untouched. No weapon changes. No name changes. No CP changes. I've only heard of one player that had the name change but the rest was left unchanged.

but ya its a massive bug going around and its really annoying.

[pastel tangle]

mine was also forced to leave its crew after the unlink - has anyone successfully got their characters back yet?

[west quartz]

yes, and no solutions or answers from CS

[wintry halo]

i cant get in
isee a twiter acc binf its not mine before i coplitly lose acc

[rich crow]

some of the players has such as @rocky solar @frail pawn but it seems they now do a email login.

[pastel hill]

all they have said is that they are reviewing it, and there are people who have not heard from them for more than a week...

[rich crow]

This. I talked to someone recently and it happened to this player for 2 weeks now. Mine is almost a full week. This issue also was reported around mid august.

[pastel hill]

you mean the ToF account login?

[rich crow]

yup they went from binded login to tof account login. Its pretty damn weird.

[rich crow]

then if your seeing changes on your account login such as a new bind. Most likely you have been hacked.

[pastel hill]

i think it is serious enough that they should at least take it more seriously or at least keep us updated on the status of the "incidence"...

[wintry halo]

now i icant get in i try to use facebook google apple twitter he inbind everything

[pastel hill]

but what if i already used that method?

[rich crow]

so I finally got a reply from CS earlier today essentially they said we are working on it but can't give you any more information at this time due to not giving you incomplete investigation results.

[rich crow]

it doesn't matter if you attempted the technical fixes all is left is done by CS.

[timber crane]

hi i have a problem,in gameplay help channel when i tried post a picture of tower of fantasy,i cant,it not post nothing and i need wait a whole minute

[rich crow]

thats probably do to slowmode being enabled for that channel just be patient. Its to help so people don't spam the chats.

[pastel hill]

I just hope I don't have to wait too long to get the character back, because I'm losing event days for something that's not my fault....

[rich crow]

Regardless your gonna have to chat with ingame support or email support. [e-mail]

[timber crane]

the problem is that i post a tower of fantasy question with a picture of tower of fantasy and i cant post the messague and i wait a full minute with not messague send,i mean after of wait the full minute

[rich crow]

Someone has been waiting for two weeks now. I have been waiting for 5 days. Most likely gonna be awhile. I was hoping to farm the new island and get back on friggs banner but yikes.

[rich crow]

Honestly that doesn't sound like a TOF issue. Sounds like either a hardware or discord issue.

-If your using mobile. Close off the app running in the background reopen and try it again.

-Again if using mobile. Try to edit the photo, crop it a little, do some adjustments and resave the photo. Sometimes mobile screenshots have issues.

[timber crane]

im in pc,i will try anyway with other picture after of close and open discord

[pastel hill]

If that is the case, I hope they compensate us in some way, if not I will seriously think about returning to the game....

[rich crow]

That is what I'm saying. I've heard of CN having like matrics issues and now Global has account unlinking issues. Yikes.

[timber crane]

oh i see what happened,for what i see the bot blocked me the picture of my armor piece of leggins gold tier of tower of fantasy cuz think that is some degen or idk

[timber crane]

OMG,the bot not let me post a picture of the leggins/pant in tower of fantasy gold tier for ask some,can a mod come and fix this problem with the bot pls?

oh

[desert moss]

You triggered it because you mentioned a character from future content, not because of the picture

[wary shuttle]

[proven sinew]

It been 1m and its still 0%

[manic thicket]

I need help, I cannot enter the game on PC, it let me chose the server, but when the game stops loading, it returns to the server select screen.

[night quest]

After patch i cant connect via launcher, have browser error "cant connect". After 10-15 relogs - can enter the game. Someone can help with this issue?

[tough kindle]

What did this game need a camera permission?

[echo gust]

My point of view often keep going up how do I fix that

[amber rain]

anyone having and issue with login to the game in bluestacks?

[uncut tiger]

tried to open launcher on old laptop to update files and it gave me server error.

[cyan herald]

2 weeks ? it happened to me today do they gonna adress this isue somehow ? im not gonna play a game that can erase all progress on random

i wrote a ticket in the morning all i got in response is that they are going to forward the ticket to "relevant department" whatever that means

curious thing is that i learned from my crew mates that my char somehow exited a crew

[ripe saffron]

anyone know what it means when it pops up with a msg saying "login status exception, exiting game!" upon launching the game?

[terse wadi]

which platform

[ripe saffron]

pc

[terse wadi]

try exit launcher and start game again

[ripe saffron]

still says the same thing

[terse wadi]

A) Tap the Windows key on your keyboard to launch the start menu
B) Enter "CMD" on your keyboard, then right-click on the Command Prompt app and select "Run as administrator."
C) Type in "netsh winsock reset" (without the apostrophes), then hit enter to execute the network reset command
D) Restart your computer, launch Tower of Fantasy's PC launcher, and enter the game

[amber rain]

Anyone knows what's wrong with the in-game purchase shop?
I'm trying to buy but It's showing me that I have 0 google play credit but when I open the google play app it shows that I actually do have credit.

[terse wadi]

stay f2p game wont need ur money 🤣

[amber rain]

[terse wadi]

i believe some method on payment is still error try use other

[cyan herald]

thats what started my character loss i tried the restard pc method after that my character is gone

[rich crow]

yup i was talking to someone who had the same issue on youtube comment cuz now youtubers are reporting about this issue actually this issue started back in mid august. Some had success. Some didn't.

[ripe saffron]

@terse wadi worked ty

[cyan herald]

yeah they gonna loss a huge amount of players if they dont do anything with that

[terse wadi]

np glad that help

[pastel hill]

which youtuber is talking about it?

[amber rain]

again stuck on this window... pressing login does nothing

[ripe scarab]

Tips on stabilizing fps for this game?

[cyan herald]

lower your graphics turn off the grass for example

[ripe scarab]

Yeah all my graphics settings are in low

[somber pelican]

does anyone know how to fix the "game file verification failed" error when launching ?

[wild musk]

Hi I am new, and spent 50$ on the game. What should I do with it. im confused

[pastel tangle]

everything same here, you get any fix yet?

[hasty tide]

I have a very stupid ugly bug the bottom for Relic is stuck under this sht dialogue I can't click my Relic , can't I change resolution or something?? Playing on phone

[grand cliff]

WTF is this and what do I do??

[eager magnet]

on PC is there a way to take dodge off of ctrl? not seeing it in keybinds or options. nvm fixed

[violet vortex]

Anyone know how to fix the position of my weapons and skills on the right for mobile? I can't figure out how to move them back down. My relics are covered by quest objectives

[hasty tide]

@violet vortex bottom margin for skils

[violet vortex]

Thx bruh

[wispy drift]

You could always use a controller

[ebon temple]

im getting login status exception exiting game when trying to play on pc but am fine on mobile

[wispy drift]

Close the game and launcher entirely and then sign in again on launcher

[ebon temple]

ok thx lemme try

got it thx

[languid heron]

Yeah, I have the same problem

See

[hasty tide]

This is such BSe

[cerulean ingot]

hi! A friend character has disappeared from her account, when she logs in she doesn't see her character on the server she was on anymore! Can you help me? Is there any fix?

[pastel hill]

nope, you have to contact the CS, no solution yet

[ripe galleon]

https://gyazo.com/a0e5fa4e3e85290a295167e75b130569
I just want to bind my google account so I can link my android to my PC account...

[pastel hill]

we're many with the same problem, just a few has retrive their characters

[cerulean ingot]

what

[pastel hill]

the only answer that we have obtained so far from them is that they are reviewing it from the corresponding department, some have been waiting for 2 weeks for a solution...

[ripe galleon]

Can someone please tell me how to link my Android to my PC account...

[pastel tangle]

tell her to contact customer support via email and via the in game menu, if she has any screenshots that show her accounts UID in the bottom corner, use that to tell them what account she did own etc

many of us here in the same situation just waitingfor a reply atm

[cerulean ingot]

support didnt help at all actually

[pastel tangle]

you got a response?

[pastel hill]

I recommend that your friend send them an email explaining exactly what happened and tell them all the information she has about her character, including the UID, IGN , server, etc. This is what all of us who are affected by the same problem have done

[cerulean ingot]

ye the answer was: Recently we have also received feedback from different Wanderers about account loss and most of it was due to account security issues. Please be reminded that it is Wanderer's responsibility to keep their account safe from any form of third-party login. Creating a strong and unique password would help to secure your game account.

[pastel hill]

are you serious??? so the answer is that it's our fault? they haven't asked your friend for more information or anything?

[cerulean ingot]

they just asked for the id .-.

[amber rain]

anyone??

[tough kindle]

Did u mail them via email?

[cerulean ingot]

not sure I'm not the one with the problem, my friend is doing it, probably ye

[pastel hill]

if she did so, then she's like all of us, we just have to wait for an answer and hope that they can return our characters...

[tough kindle]

Im lossing my account too and they ask for my ip in last respond

[exotic pawn]

Is anyone bygone ranking bug? A guy who is 42 level lower than me is somehow higher? is this a visual glitch? or

[pastel tangle]

sequential phantasm rewards more points - they played sequential without raising their normal bygone level

[lusty cedar]

The ranking takes your sequential points into account as well, but it doesnt show you that on the leaderboard

[tough kindle]

Yeah the diaplay bugged but the ranking not bug its true

[exotic pawn]

o that counts too? k thx

[pastel tangle]

how did u guys get responses 😔

[cerulean ingot]

it's funny how different the answer was lol

[pastel hill]

lol, the only thing they have asked me is the UID, IGN, my account name and the last time I was online

[tough kindle]

I've receive the same answer as you too for 9 days and they send me this after 3 days i didnt mail them

[cerulean ingot]

still how are they gonna say this is an hacker doin and not a file / server problem lol

[tough kindle]

I report them there was a account loss too and the name changed unfriend all the friend so i just say this is a hacker doin

[pastel hill]

it seems to be a problem of the characters being unlinked from the accounts. Mine is intact and has not connected since I lost it, since my friends can see it in the list of crew members

[tough kindle]

Same as me but my game name changed and all of the friendlist and the crew disbanded cause i the commander of the crew so i assume that was a hacker

[ripe galleon]

Still need help here…

[lusty cedar]

Go to settings > compliance or something > link it via google or whatever you use

[ripe galleon]

Compliance does not exist for me.
Unless you mean on Android

[lusty cedar]

In settings, there should be somewhere where you have the option to "bind account"

[ripe galleon]

Yes. Whenever I try to bind to google though I just get an Repeated binding error.

[lusty cedar]

No idea, try emailing support or wait for someone else to help

[urban narwhal]

So I think this is a technical question, when I try to redeem my reward for this game from discord for owning nitro where do I need to go after it takes me to the website?

[ripe galleon]

I've already tried contacting customer support before about my visa gift card not working and they never responded...

Nothing. It just outright refuses. Guess I'm gonna have to try something else...

[naive aurora]

hello I have a small question, the "Monthly Card Supplies" says "Purchase a total of up to 6 months" does this mean that you will only be able to purchase this 6 times throughout your account? or that you can only purchase 6 months at a time?

[jaunty grail]

my games in a diff langauge but it also isnt

[azure elbow]

i feel stutter with this game but i have a 3070 Ti nice game

[fluid harbor]

seems like im not the only one with account problem...

[real hollow]

typo?

[smoky oxide]

i have the enemy name and title on in settings but still can’t see their names

[worthy sable]

I can’t play the game anymore, I used to not be able to under mobile data but can on Wi-Fi, now I cant even play on Wi-Fi

[crystal pilot]

After the latest update I got the log in screen. It wouldn’t accept my password. After trying to reset my password I never get the authentication email. 🙁

[jaunty grail]

anyone else having this problem?

[pine oxide]

@fluid pivot is yours fixed alr?

[wary shuttle]

yes 🐛

[scarlet steppe]

Seems bugs has been popping since the update, I'm getting this red dot from achievements but it's not saying which tab under life has achievement I can redeem. It's a minor thing but it gets annoying.

[rich crow]

I'm going to call BS on CS on this. Highly doubt its even our fault due to how many players were affected with this. How insecure there game is and how this wasn't fully resolved back in mid August. Especially on how some of the players were fixed w/ the resolution is BS. There just looking for a scapegoat. Bad reply CS. Bad reply. Take responsibility.

[glacial musk]

This is what i've got, I tried it but it didn't work for me maybe it works for someone else. Tell me how you approached it if it works

[earnest vault]

https://media.discordapp.net/attachments/854772456288157767/1020882116227112960/20220918_051850.jpg?width=624&height=468 my friend wanted to start playing the game on his (older) PC with windows 7 on it, but he gets this message. I've googled it and he is not alone with this issue.. is there any way to fix this without removing/deleting the anti cheat file??

[civic drift]

I went to go fused the item to get the matrix but i didnt get it

i dk what to do

[fluid harbor]

There's no folder named tower of fantasy on appdata/local for me

[west quartz]

same

[glacial musk]

that was the same case for me, I ended up editing the Hotta folder. I emailed them back saying I didn't have the folder

[pastel tangle]

didnt work for me, the folder name is Hotta

[regal sorrel]

How do I claim the reward for being in the dc server?

[pastel hill]

didn't work for me either

[strange acorn]

Does using nox safe? I want to try installing it on nox since the pc version always crash my pc after the server choice page.

[pastel tangle]

NOX is safe ye

[glacial musk]

I emailed them saying this, I'll post in this chat what I receive

[strange acorn]

Thanks, I'll try it then. The game keep crashing my pc for no reason. Even genshin with heavier graphic doesn't crash my pc like that

[pastel hill]

thanks for keeping us informed, since at least I still haven't received an answer to my email asking for my character's information...

[pastel tangle]

how are you all getting email responses, they are totally ignoring me ;_;
ive given them every ounce of information; my last used IP, the exact time my account was disconnected from my characters, the last 4 digits of every card ever used on this account, the ISP i am always connected with, the exact windows and android versions im using

so far i only got the automated response when i first sent my ingame support thing in saying (paraphrased) lol you probably logged in with a different email idiot 😔

[glacial musk]

how long has it been since you emailed them?

[pastel tangle]

initial email about 12 hours ago, most recent email about 4 hours ago

[pastel hill]

yes, the same thing happened to me when I contacted them through the in-game support. Then I sent them an email and they asked me for the character's information and the last thing I received was a message saying that they were passing it to the corresponding department...

[glacial musk]

i talked with a mod they said the longest it takes is 48 hours, they should respond you soon, it depends on how many ppl they have to get back to and they usually respond around this time

[west quartz]

48 hours and not answer

[pastel hill]

well, I have had no response from them for more than 48 hours xd

[glacial musk]

oh nvm lol he said minimum 48

[pastel tangle]

my brothers in christ, frigg will be GONE by then

[glacial musk]

I just want claudia, and not to miss out on the daily sign in pulls also here's the msg

[pastel hill]

what they achieve with this is that I don't want to play and, in case I do it again, I won't pay a single euro

[fluid harbor]

so this is the end then...

[glacial musk]

don't give up yet, it's just really common and they don't have a solution

[pastel hill]

exactly the same answer I was given, each and every word xd

[west quartz]

Welcome xD

[glacial musk]

did they recently mail that?

[west quartz]

nope friday 9:55 am

[fluid harbor]

man id be mad if they dont actually compensate me with this bullshittery

[glacial musk]

dw they'll give you 500 dark crystals to do 3 pulls lol

[pastel tangle]

i dont even give a fuck about compensation just let me play

[west quartz]

we loss events, frigg banner, etc

[fluid harbor]

especially the aida cafe

[pastel tangle]

ill take genshins 50 primogems compensation just give my character back

[west quartz]

HAHAHHAA

[glacial musk]

https://www.reddit.com/r/TowerofFantasy/comments/wosile/tower_of_fantasy_reseted_all_my_progress_account/ hmm

[pastel hill]

this is what makes me seriously reconsider coming back. What if it happens again? Am I going to have to fight with the CS to get my character back, if I ever get it back?

[glacial musk]

well if the problem happens again we will know the solution

[pastel hill]

indeed, then let's hope that it won't take long for a solution to be found

[pastel tangle]

the solution is bad if it requires weeks of waiting for CS to fix it

[rich crow]

Ya those are from mid August. Unbelievable that the issue still exists.

[glacial musk]

im going to delete all the tof files in appdata, not only in local

[rich crow]

I tried it awhile back myself it didn't work but some was fixed for mid August users. I also noticed that the tof folder they mentioned it existed before the update but after it doesnt.

[quiet idol]

bygone is suppose to be ranked on floor achieved right? or am i trippin, im trying to figure out why my bracket looks all weird

[pastel hill]

I'm a bit ignorant of the subject, but maybe that's the reason why many of us are having the problem now? I really don't know if it is related lol

[glacial musk]

didn't work.

[urban sky]

do special order pity systems transfer between the next banner

[radiant edge]

@leaden harness -- Since you're having a "blackscreen" and not a client crash, this sounds quite different.

• It seems you've also already attempted a full reinstallation of the game, which would have also had the same effect as the suggestion post 1.5 update.

@left socket -- Under the user-agreement, section 7 (Player Conduct), clause (s), you've agreed to not use any form of proxying which disguises your connection origin.

Use of a VPN would classify as such, and we'd generally discourage their use. Beyond the game, VPN's are likely to pose other problems when interacting with payment processors {trip anti-fraud checks} -- causing payments to be declined, etc.

• If use of a VPN solves issues that you're having, then for a long term solution, you'll want to contact your Internet Provider (ISP), and Tower of Fantasy's support.

In the case of the ISP, you'd want to explain the service that you're having issues connecting to (e.g, mention Tower of Fantasy), and when contacting Tower of Fantasy's support, you'd want to provide details on your ISP / where you're connecting from [along with your IP address].

^ The goal is to have both ends (your Internet Provider and Tower of Fantasy's support) look at routing in each direction.

@azure elbow -- Some amount of stuttering is normal during asset load-in.

Have you measured peak frame-time with any third-party graphics tools {such as RTSS}? If you've a plot of frametimes, or measured peaks, would be able to tell you if what you're seeing is normal or not.

@devout peak -- Does the 90% stall happen all of the time or just intermittently?

There's three primary causes of this:

• Hardware {the client taking too long to load / be ready, and the session timing out}
• Firewall Interference {be that a third-party firewall or filtering installed on the device / machine, or in the router itself}
• Connectivity {Internet peering / routing}

If the problem is "intermittent", it's most likely a gateway / routing issue between your ISP and the game-servers.

@blazing prairie -- Looks like on 9/3, you reported the game crashing your notebook {entirely}, I'm assuming that these are bluescreens and or abrupt reboots.

Check under "%SystemRoot%\Minidump", and if you have any minidumps in this location -- please send them to me {over DM's}, just to make sure here on what type of halt this exactly is.

• If there's no minidumps in that location, do you remember the text on any of the bluescreens? For instance, do they read "DPC_WATCHDOG_VIOLATION"?

@pastel tangle -- I do notice that you've already contacted support.

Definitely concerning that you received a prompt of being logged in from another device, got booted from the game, and then found your characters missing on reconnection thereafter.
Does that description match what you observed?

It certainly sounds like a possible account compromise and disassociation (account rebinding).

• Since the source of how someone got in is unknown, would recommend making sure that your email-account and system that you use for support contact are "secure" as well.

Make sure that TFA is enabled, consider scanning your machine with something like Sophos' Hitman Pro, and or wiping your system completely (factory reset / OS reinstall) -- if there's any other signs that you've seen beyond your game account.

@little raft -- Did this specifically start after updating to 1.5?

@earnest vault -- BSOD looks like "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED", and as this is not the typical "DPC_WATCHDOG_VIOLATION" I'd be curious to see your minidumps.

Please take a look under "%SystemRoot%\Minidump", archive (zip) any minidumps that you believe correspond timestamp wise with those caused by the game, and send them my way {via DM's}.

-- On the last part, you may not tamper with, or interfere with the loading of, the anti-cheat, or alter the game's files in any way. {this would not be a suitable solution}

[spark sage]

So why can i not log in?

[copper dragon]

how come I can't get past rank 5?

[keen trellis]

play this

[severe lily]

My character is stuck t-posing? No animations are working

[split crystal]

For some reason my fps starts at 90 and after 5 min drops to 20 and remains like that. Genshin runs smoothly on my laptop at 60 fps. Why?

[radiant edge]

Nevermind {edit}, saw the laptop mention. Will DM you to collect more details.

[wooden geyser]

bug : tower of fantasy/hotta/binaries/win64/qrsl.exe the extended attributes are inconsistent

[split crystal]

Ty

[opal hearth]

Someone already see this problem and know how to resolve this ?

[hasty tide]

Europe-Excalibur

[radiant edge]

Your score looks like you've not run "Sequential Phantasm" for the week.

-- Far as that questionable name on the listing, will look into that.

[opal hearth]

Even if i climb i got no score

[radiant edge]

Sent you DM's on this.

[hasty tide]

ist hier eig auch iwer deutsch

[hasty tide]

I need help

still can not join Eu-Excalibur

nickname ^ FreeHug

should i share my id?

[radiant edge]

Isolated to just that one server or account? Others within the region are working fine for you?

• If it's server specific, would suggest filing a support ticket. If it's the entire region (datacenter) that you can't connect to, it may be worth looking into if this connection oriented -- especially if you can try another. (cellular tethering or otherwise)

Looks like this has been occurring since late-yesterday checking chat history. {not very long}

[hasty tide]

same problem when i am trying to join to other EU servers

[radiant edge]

If it's all servers, it's probably just a routing issue that'll clear on its own. Have you tried all of the basic things such as power cycling your router?

[taken to DM's]

[hasty tide]

i was in game today after i went to do my job ( and i still was in game, just afk on the water with the Merly awaken (Frozen) ) when came back i saw that and still has connection problem

[elfin blade]

Hello, I am writing why on the 19th of last month at 3:27 am, I bought the monthly card, but I did not receive my 100 crystals for today, it is 30 days, as of today I only received 29 days

[sweet nymph]

Just want to post here to inform others that were also affected, and maybe give hope. I wasn't able to log in and been getting the "Disconnected from server" message since after the v1.5 update, and tried everything to no avail, but today, lo and behold, without doing anything I'm able to log in now and there seems to be no connection issues now. So that's it maybe they're starting to fix their servers now.

Didn't get any compensation for the missed log ins for my monthly pass though. >.<

[elfin blade]

In my case, I have not lost any day, that is to say that the game sells me 30 days, but it will deliver me only 29 days?

[dull oracle]

help with cn registration thanks

[karmic frigate]

i need help with force close after loading on server, stuck in 90% and the client force close

[sweet nymph]

I was supposed to criticize their monthly pass, but it seems their mods here are quite good at filtering any hint of criticism. >.<

Anyway, it is what it is, maybe try to as CS about it, but I think they did it on purpose

[versed epoch]

whats wrong with this?

[snow grotto]

Help! My game on pc always forced closes after the logos are shown. Sometimes it doesn't even launch. Tried uninstalling and reinstalling and its still the same. What do i do?

[elfin blade]

ty

[smoky matrix]

Why can't I make in game purchases? because I received a notification saying "your account is at risk"

[humble ocean]

Hey guys, any solution to play the game on my Samsung s22 ultra? it was fine when i installed it at first, but then after few days i cant play, it crashes/force closes the game sometimes at loading screen, sometimes after 1-2mins of playing. Already reinstalled, still the same issue.....

[pastel tangle]

got the same phone, have you made sure you deleted cached data aswell, sometimes an uninstall doesnt remove it all

the app install is only 1.2gb the other 8gb of data is stored separately and sometimes uninstalling doesnt remove that extra data

(tap and hold the app, open app info and tap on 'Storage' clear data then uninstall the app and reinstall)

[spark sage]

why the fuck can i not login ive had this problem for 2 days https://cdn.discordapp.com/attachments/1004552582733254768/1020920932287647754/unknown.png

[ocean star]

is there any way i can login with google on iphone?

[harsh hinge]

Hi, help.
Why is always my phone with mob net stuck on 90%

• log in
• teleport
  How to fix it?

[high trout]

Anyone have problem can't enter the server(kick back to menu screen) on android? or emulator? how to fix? 😭

[hasty tide]

my friend can't play this game when he launch the game and start after 10 m game is closing without any error code what is the problem

[versed epoch]

anyone got this?

[devout peak]

it happens randomly, most of the times when the cpu is overloaded or when the pc is not focused on the game (alt-tabbing)

I'll try Tomohiro's solution, disabling ipv6 from my network adapter. Thanks anyway!

[radiant edge]

If it seems to happen when the system is very busy, it may be more on the hardware side. If this persists, please shoot me a DM so that we can talk a bit -- collect more details on your hardware.

[harsh hinge]

Hi, help.
Why is always my phone with mob net stuck on 90%

• log in
• teleport
  How to fix it?

[radiant edge]

Is this an iPhone specifically?

If it is, these are the only cases that we really know of where it's device specific. On anything else such as an Android phone, tablet, or even an iPad (with mobile sim), 4G / 5G data is expected to work.

-- Depending the situation this might be more on the carrier side / require investigation.

[harsh hinge]

4g xiaomi poco x3, with wi fi works perfect but with mob net very bad

[radiant edge]

Strong cellular signal in the area? Have you physically tried the phone from different locations on other towers?

[verbal tusk]

Hello, may I ask why I got banned for doing nothing and how do I unbanned my account

[harsh hinge]

Its all your help can u give me? Haha..
Mate. Other games works well, i have problems only with ToF

[pastel tangle]

this isnt a notice that you are banned, this is just a fair operating statement telling you what WILL get you banned if you do them

[verbal tusk]

I see then can you tell me why i cant get in the game

[pastel tangle]

are your characters gone?

[ruby robin]

Heya
My game wont start

It use to work properly earlier

But the launcher isnt just starting up
Like nothing happens on clicking it

[verbal tusk]

Nah it stuck at 90% loading screen and return to log in screen it wont let me in

[radiant edge]

Unfortunately yes, I wouldn't have much advice beyond that here {talking to the carrier, and or trying from other towers -- just for the sake of seeing if it's isolated to that location}. You're welcome to contact Tower of Fantasy's support with the ingame ticket system, or by email at:

[e-mail]

[harsh hinge]

Just tell them about this problem to developers i dont care, really

[radiant edge]

Did this start specifically whenever the launcher updated for patch 1.5?

• Will DM you on this. [solved, launcher reinstall -- happened with the 1.5 patch push]

[final pecan]

log out of the launcher and try again

[spiral sentinel]

is this bug?

[tranquil moth]

Was about ask the same

[shrewd ibex]

hello i need help i cant claim nitro its giving error

[median obsidian]

i have the same problem

[tranquil moth]

Apparently we have to do this one as well

[shrewd ibex]

can someone helP?

[lean drum]

why you combined ranking points? why i even tryharded on usual phantasm, if some hobo with ice build will get higher results?

is it fair?

so we must have all elements in gacha game with such a low droprate chances?

i lost this game when decided to skip frigg and save for another character...

[tranquil moth]

For me it is not fair to be combined and tehy should change it...

[lean drum]

moderators help me, should i delete game now or i'll get some answers?

[late matrix]

Is this a bug? why am I 4th rank

[lean drum]

cause you played new phantasm and others didn't played it

WHY I CANT SEE HOW MUCH POINTS TOP1 HAVE?

[late matrix]

ah I see, thats a bit shit i wish it didnt affect main bygone i hate the other bygone mode

[lean drum]

100% agree with you dude

[wispy drift]

gotta make gacha units relevant somehow

[lean drum]

by ruining old content which was functional already?

[wispy drift]

RUINED

[spark notch]

Help, I dont know how to get out of artificial island, builder

[lean drum]

top left corner, there is button for out, like in dungeons

[spark notch]

Oh, ic tnx. Me dum 😦

[west quartz]

last CS response to my character loss

[ancient zinc]

guys i downloaded the game then after restarted it told me to download it again

[sage lion]

My game keeps crashing after it finishes the loading afyer u pick ur server

I did got onto the game initially but after I went off the game the first time it’s started to crash

[hasty tide]

I even had alot

[jagged glen]

this ranking bygone is broken or what ?

[reef torrent]

Wish I could help but I seek the same answers to your question as I use the emulator to make purchases through google store

[cobalt yacht]

need help my tof (pc) keep on loading on my GPU0 (intel) instead of GPU1 it switch between gpu1 and gpu0 idk why ? anyone have the same problem, it make the loading to dungeon take too long

i already set to nvidia in controlpanel but it still sometime load on GPU0

[high trout]

but can ur emulator play the game?

[reef torrent]

It used to, but after the new update not anymore

[high trout]

ya sadge ... wonder how to fix it

or is it an iOS/Android thing? which version can't play ToF at the moment?

[nimble fiber]

no you have 0 points, need to play the new mode

[jagged glen]

this one ?

[nimble fiber]

ye

the points add up, idk why they are not displayed in global tho. in cn you can see the points of the other players as well

[jagged glen]

oh oke, thanks for info bro

[boreal sparrow]

anyone know why or encounter this problem that discharge skill got cancelled and the bar is consumed ?

[lean drum]

you can cancel discharge skills(some of them at least)

cancel by dashing/jumping etc, and your energy bar will be consumed

[wispy drift]

mechanic, discharge switch can be used to escape from shock at the cost of discharge being used up

[gentle nexus]

anyone else getting constant server disconnects since the new update?

[lean swift]

Does anyone know how to “zoom out” this screen? I want to uninstall the game through itself but it’s a bit… like the outlines are cropped idk how to explain and I can’t go to the settings💀

[wary shuttle]

for me, only if you have a taskbar on the left or right

[lean swift]

Wait what do you mean

[lean dagger]

game freezes when I try to enter freedom oasis but doesnt freeze when I enter a different server, anyone know why?

[prime lintel]

anyone know how to stream tower of fantasy on discord? when i try, it only streams my discord.

[lean swift]

Right can you tell me how to do that?

[wary shuttle]

right-click on the taskbar:

[lean swift]

…it doesn’t work sigh. Is there another way it can be uninstalled safely without any files being left? It stays the same

Oh nevermind I found a way to uninstall it. Thanks though!

[wary shuttle]

ooo, that's good

[hasty tide]

Hello, I want to ask about Coco 3 stars effect why the atk up doesn't show up in buff icon nor it affect attack in pioneer? is it bugged?

[cloud fog]

anyone not able to communicate with teammates in void rift?????

[hasty tide]

all instance team chat is bugged
in Raid, in Joint OP, in Dimensional

[left prism]

I keep getting login status exception what do I do 😭

[gaunt kestrel]

try logout and login, if not fixed restart your device

[arctic creek]

is dungeon chat broken?

[lapis pike]

So Im playing on phone, is there a way to change the scaling or something, coz the floor window is covering my second relic button and it doesent respond as it should in bygone

[dusk lily]

I think some people must have the same problem as me, since the day after the update I can't access my character anymore, the game want me to start from the beginning, even after asking the support in game and by mail there is still no answer to my problem. So I'm asking here now if there something I can do to get my account back before losing a whole week worth of farm

[prime merlin]

Hi guys, 30 days ago my girlfriend deleted her account. ( confirmed few days ago and that account doesnt exist anymore) but when we search up her name in game it still shows up. she wants to use that in game name on her new account but cant because of that. any help please?

[formal niche]

anyone getting the constant disconnect like me? at random times whenever i do teleport / switch ch, the game will disconnects me out and then send me to server selection, and after that whenever i tried to login back, it keeps telling that "Disconnected from server", keep pressing the button for like 10 minutes and game allowed me to login randomly somehow (?)
any fix on this maybe?

[earnest vault]

there is a program called iObit Uninstaller, i use it everytime to remove a program and its files.

[quasi edge]

How to aim enemy correctly ? I play nemesis and her doge skill shot not target boss , stop by teammate or stop by wall of meryl .

[lean swift]

I’ll make sure to check that out!

[earnest vault]

while dashing backwards, press tab

her skillshots will get blocked by other things, so just dont stay behind those :4head:

[covert shoal]

I keep getting the same thing

[analog violet]

i see only black screen the game dont start

[quiet idol]

only a few mobs respawned in my base after server reset like maybe one mob per camp is this a problem or do they take multiple days to all come back?

[covert shoal]

😭 what do I dooooo

I uninstalled, restarted, and all that

Still keep getting this for that past 3 days bro

Who do I complain to 😭

[tight prism]

why my fps keeps dropping to below 20fps so suddenly an it stays like 5 second till it goes back to normal 60fps, it start to happen quite alot after artificial island update it happen every 1-2 minutes, kinda annoying bcs it effect target locking system too, any solution? idk if this a bug or not bcs i normally play on 60fps and play high graphic games too besides ToF

also is it safe to follow some guide on youtube regarding fps optimization?

[untold python]

Can someone explain please?

Ping me if you know

[gleaming rapids]

i'm pretty sure i got a bug in options. no matter if i torn "hit frame" and "discharge animation" on or off, hit frames always occure while discharge animations never do. any solution for that? tried repairing and reinstalling client

[feral narwhal]

so... can someone explain to me how im ranked below people even though i have cleared 80 more lvls?
i feel kinda scammed if i get awarded for the 8th place

[tight prism]

sequential phantasm

[craggy beacon]

read the text of ❔icon that is in that image

[hasty geyser]

tweaking the config file should be safe
i still used it till now and its help suttering problem

[tight prism]

ok thankyou

[meager crystal]

How often does bygone rankings update? I've been marked as rank 4 since yesterday....

[feral narwhal]

reading the ?-icon doesnt really help me understand the issue. i guess its this point number (for me its 2840 i guess) but i dont really understand how its calculated or even linked to the lvl. but i guess it should be fine

[nimble fiber]

its updated you just have less points than the 3 people in front of you

[austere relic]

each floor(bygone lvl) is 10 points and the points from sequential phantasm modes add after that to show your total bracket score used for ranking

[meager crystal]

points?...

[feral narwhal]

yeah the number to the right of your lvl

[austere relic]

Like i have +3010 points from sequential phantasm modes, its basically +301 floors worth points

[meager crystal]

whats sequential phantasm? .-. is it new?...

[austere relic]

added in 1.5, you can access it from that button left of the weapon buffs

[meager crystal]

guess ill do that today then... ty

[feral narwhal]

thanks for the information about the second button o.o
i would have never seen that liddle thing

[spark yarrow]

lower render distance

[tight prism]

i'll try that later

bcs i've tried lowering my graphic and the drop still occurs, thanks for the answer

[meager crystal]

wtf.... you can only do physical dmg in one?...

[austere relic]

yes but half the points are from avoiding getting hit. I dont think i even fully cleared the 4th or 5th wave

[meager crystal]

so you just run around for 5 min?...

[austere relic]

still have to beat waves to get points but not getting hit increases the total points at end if you beat waves i think. (not sure how it works but without beating 1st wave dodging gives no points)

[meager crystal]

yea not building a team just for this

[feral narwhal]

yeah its not particularly fun if u havent payed to max weapons for every element.

[austere relic]

just sr bow is enough for 2-3 waves which should give between 400-700 points if you avoid getting hit much

[meager crystal]

that's resources going into a trash weapon

[austere relic]

dont need to level it, most of your dmg comes from base stats anyway. you can equip 2 high att weapons with it for even more physical dmg. +100 lvls on sr bow would only increase your hits like 600-800dmg

[meager crystal]

ugh time to learn what shiro even does i guess

[feral narwhal]

i guess the fire/volt lvl is simply a "run around for 3 minutes" section

[austere relic]

pretty much, survive full time with full hp at end is 1134 points. i tryharded for +70 points from fighting mobs lol

[meager crystal]

also i strongly doubt this
lvl 40 shiro was hitting like 3-4k per hit compared to my regular frost comp hitting 30-40k

[austere relic]

leveling weapons only adds flat dmg, shiro hits just have low %att multipler since they also deal dmg on the way back. also depends highly on your elemental att value (if you ahve a lot of frost dmg gear that adds more att than weapon levels)

[meager crystal]

i have a single piece of equip that rolled 1k frost att, the rest rolled into general stats like att or crit

[feral narwhal]

got 3k points but i dislike it that those 0 skill things give u 3k points for the ranking

[austere relic]

yeah i only have volt team and could only get +70 points with using it lol

[feral narwhal]

yeah that it just bad design. im one of the players who use 3 ice weapons. i feel bad for the people with 3 volt or fire weapons

phantasm should give 300% more points. these "mini" quests need to give less points

[meager crystal]

lukcily i went frost main, volt sub but.... this just seems horribly designed

even more annoying that i cant even see what others in my group have in terms of total scores...

[kindred python]

Whenever I try to get into the game, it says login status exception, exiting the game! I’ve tried resetting the game several times but it doesn’t work. How can I fix this issue?

[feral narwhal]

have u tried this button on the client of the game?

[kindred python]

I didn’t see that button existed until I configured the display settings on my computer so I could see it, thank you for the help

[weak mirage]

the game wont let me fix this thing, i was able to fix the 2 other one but not this one

did someone have the same issue ?

[feral narwhal]

do u have a repair kit in your inventory?

[weak mirage]

Yeah, as I said I was able to fix the other 2 but not this one

[austere relic]

you need 3 of the repair items in total, did you all 3 of the fog puzzles

[weak mirage]

I have 3 repair kit but whats the fog puzzles ?

[feral narwhal]

i only needed 1 repair kit. but yeah maybe u forgot one of the three requirements

[weak mirage]

Maybe but I dont understand why I was able to fix 2 of these things but not the last one. I watched a tutorial on ytb and I dont understand whats the problem here

[feral narwhal]

u need to do 3 things, in order to repair the teleporter. if u only did the first and third one, then u can repair the first and the third part of the teleporter.

[austere relic]

3 different broken domes filled with fog, each give 1 item to repair those. so you probably missed one of them

[weak mirage]

Oh i understand now. I think I only did 2

Thanks for your help you two

[tight prism]

tried it and i still get fps dropped

[kindred python]

It still doesn’t work, and I’ve logged out like 10 times already 😔

[feral narwhal]

sorry but i dont know another solution 😦

[kindred python]

It’s ok, thank you for trying

[signal kiln]

does anyone have the customer service email on hand?

[sinful bramble]

@kindred python try to close the game and launcher with your task manager so its definitely not open anymore. Now try to run the game as an adminstrator by right click on the game. I had the same problem and this was the solution for me. Maybe you have to login again into your account

[hasty fossil]

can anyone explain this? i dont understand why im stuck at third

[soft kiln]

someone help me not able to download the game site not working 😦

[lean drum]

cause of new phantasm mode, it counts total amount of points between 2 modes

[kindred python]

Thank you for the help but it’s still not working. But I really appreciate that you tried

[steep spruce]

guys i need help i cant seem to login on my account on my pc but when im on mobile i can login easily

[frozen dirge]

are ruins bugged? I just finished a hard mode ruins and I didnt receive any of the rewards

[final pecan]

Log out in the launcher and log in again

[lime saffron]

why there no paypal for ingame purchases only option is CC and it fails to make proper request to bank

[final pecan]

because paypal takes a huge fee on payments.

[crimson wigeon]

boss in build system reset time?

[lime saffron]

no its not

[final pecan]

Maybe not for you, but even 3% fee is a lot when you take into thousands of people.

They will stay with super cheap midas anyway, and nothing will change that.

[lime saffron]

its really bad excuse you providing here.

just add it as option not to replace current, ppl will have choice pay more with normal payment system.
or pay less but shady bs china bank requests

thats some advanced level simping you make here

[steep spruce]

i tried making a new account on another server i can login wdf

[simple timber]

Why can't I see the buff from it? -----> Use Sanctuary or discharge skills to remove debuffs from targets, can be used while being affected by control effects. Increase shatter and damage dealt for all teammates within range by 20%, and grant them immunity to control effects and shatter.

[worn sky]

Curious but is there a way to change your CREW name (eventually)? Did CN have that feature?

[hushed tundra]

just curious, sorry, i want to ask
is there any blocked word on this sentence? so i can evade the said word???

[austere relic]

one of the words is banned since its an unreleased character name

[hushed tundra]

ohh... da hek...

[hasty tide]

Help !!!! I need to get it immediately

[delicate badger]

Basically they were asking your IP address to make sure that's your account IP is matched with your IP.
But sometime this method is quite bland because of recently we're using DHCP instead of Static IP

[delicate badger]

What kind of help did you're asking for?

[hasty tide]

My play balance can't be used outside of USA wth , even a VPN doesn't work , even my friend In USA logged my account won't work either the fk

[delicate badger]

Have you asking the Google CS for it yet?

[hasty tide]

Google CS took like 2 weeks to investigate and didn't help they said I'm not in USA idk if they put a lock on the balance or smt

[vast sage]

Hello, can anyone help with my issue? I can't seem to use any log in options for the game, i keep clicking google login but it's been 20 minutes and no pop-up window has showed, i already tried changing my default browser but it doesnt seem to work..

[glad reef]

anyone else getting this?

[lilac lance]

Try logging out and logging back in

[opal mantle]

[glad reef]

that worked, thanks

[rich heart]

Help

[strange acorn]

Will using nox make my account banned? . The pc version version of tof always crash my pc after loading, and i want to try if playing it on nox won't have the same issue

[unique arch]

i have the same problem

[lilac lance]

@kindred python @unique arch Some have said closing tof_Launcher.exe from task manager and running the ToF install folder as admin worked

[opal mantle]

mine still cant login SEA

[leaden plover]

Anyone know how I can change servers? It won't let me select one and keeps popping this up. Is the whole of AP full?

nvm fixed its self

[opal mantle]

nvm its fixed

[hasty tide]

Guys how do I log in using game account ? Currently I log in with gmail

[vale edge]

how the hell is this possible?

[winter sapphire]

guys may i have 2 acc. i mean. Am I breaking the rules of the game?

[snow grotto]

Help! I can't launch the game after updating to latest version. Tried the repair in game settings, tried uninstalling then reinstalling, tried ending task with task managaer, tried logout/login still nothing. I haven't opened my account since the update because of this. How do I fix it?

[lime escarp]

the game updated 2nd part of Bygone and they out points you?

[compact elm]

how do i get into the game i just keep getting this screen?

[inner shoal]

It doesn't load me, it stays static and returns me to where the servers are chosen.

[lean drum]

thank you game

nice decision to disable weapon switch in dungeons

[final pecan]

@compact elm log out in the launcher and log in again.

[fast shore]

Quick question Can we delete a matrix we didn't want ? Or is there's a way to get rid of it ?

[loud torrent]

feed it to level up another matrix

[dense garden]

Feed it to another mat

[fast shore]

Ohh okay thanks

[analog pelican]

anyone encounter some random increase on your CS after finishing a dungeon like on my case i got 2-3k increase on CS after that my CS went back

[rose pike]

have you guys found how to disable the startup sound because it is too loud

[fading condor]

mobs respawn time in build mode bugged? it clearly says "enemy resets at 5 am monday" but the normal mobs and animals respawned before 5 am and bosses havent yet respawned

[balmy belfry]

It’s a mistake by the devs when they coded it into game they kept it running the same it does on CN which is mobs respawn 3 days after death and Bosses respawn 7 days after death

[old bay]

is anyone familiar with streamlabs? is there any way to set the stream audio only in game? because when i get a notification sounds the stream will hear it as well, basically i dont want everything i hear in my pc to be streamed

[brave fern]

https://tenor.com/view/madcat-ygzcat-cat-pussy-madpussy-gif-24909889

[lean drum]

what about portals in artificial island? do they reset?

[dapper prism]

How to fix stuck 90% loading bar? Always get kicked to main menu after last update

[fallen hull]

Where is this non existent achievement?

[lean drum]

materials from Vera, coming soon™️

[lost mauve]

90%/99% stuck seemed to be fixed by forcing ToF to use DX11 instead of DX12 on my end, been suffering for half a month even before the last update with that bug

[dapper prism]

I relied to vpn, sometimes it's working
I'm not sure if the stuck has anything to do with DirectX version

[lost mauve]

doesn't work for me with nordvpn changed to different server same problem

[hollow musk]

Is it just me cus my game hasnt been loading since yday it would take me back to the main menu i reinstalled too

[dapper prism]

The problem usually occurs when I tried to teleport somewhere

[lost mauve]

only problem with dx11 is it makes the game run on lower fps, when I was using dx12 I was getting 100+ average fps on max settings now I'm only getting below 50

[hasty tide]

its monday 9 am local time, shouldnt the worldbosses have respawned by now?

freshly logged in, went offline in building mode so i left that and got back in, still no worldbosses.

[hasty tide]

how do i kill this guy

[mellow shale]

is it normal that wb in house didnt spawn?

[oblique oxide]

Its Monday Reset, missing worldbosses in the build mode artificial island

[mellow shale]

Everything spawned but not worldbossess

[hasty tide]

normal enemys respawn all 3 day, worldbosses 1 week after you kill them. they translated the cn version of the system, which we dont have. we have still an old system. same as bygone

[mellow shale]

Is not every 3 days since they didnt spawn on sunday :/

[hasty tide]

oh they did for me. when i checked at like 10 pm. while in the afternoon at like 4pm there werent there yet

[stray python]

is there anyone iranian here that have that download error and some chinease txt above it?

[mellow shale]

they didnt for me also this is what is wrote.

[hasty tide]

as i said, thats a translation of CNs system, which we dont have yet

[mellow shale]

So we get worldbossess on thursday? Thats no sense tho

[hasty tide]

tell that to the devs xd

[mellow shale]

If they even read :/

[distant gyro]

how can i fix this?

[manic heart]

this happened because u mightve left when u started it. Just give it some time and u should be able to go in, if no one else is in there clearing

[hasty geyser]

using winscribe with server at hongkong its fixes for me,
when i try other vpn its still stucks

[distant gyro]

yeah my electricity went out when i started it, but its already more than 15 minutes, i cant enter

[manic heart]

hmm have u tried rejoining, it happened to me ones and after awhile i was able to get in

[distant gyro]

yeah i restarted the game and what not, even changed channels

[manic heart]

hmm idk what else to say but wait a little longer since thats how i was able to access it again

[blissful ore]

how can i login using gmail on ios ?

[manic heart]

u should just be able to type ur gmail as a username

[blissful ore]

ok ok thank you

[analog violet]

my game start but than i see only black screen and not play the intro of the game

[uncut ore]

help

[lost mauve]

try to re-login tof from launcher

[distant gyro]

still cant join sadly

[uncut ore]

there we go

[blissful ore]

i tried using my gmail email in ios but unfortunately is different account

or i need to finish the quest ?

[open wren]

Why is tower of fantasy running int eh background like crazy? (95 hours) when background app refresh turns off

[radiant edge]

@lean swift -- There's a minimum drag-size {and default window size} of 1348x904 for the launcher window.
If your monitor is higher resolution than this, then it's likely caused by Windows' DPI scaling settings.

That said, it does seem that you managed to accomplish what you were seeking, so this is just for added-detail here incase the game is reinstalled later.

@prime merlin -- Not certain on this one. However, it's common practice in the game industry to hold on to account data {and characters} for some "grace period" after deletion.

-- You'll likely need to contact customer support to find out what the exact policy is here and the timeframe involved, or to request expedition.

Since the account that you're contacting for support on is 'closed', would recommend using email from the original address that was used for its creation.

The support email is:

[e-mail]

@formal niche -- Sounds routing related from the description {intermittent high packet-loss}. If this is recent, it'll likely clear on its own. Temporarily, you might be able to use cellular-tethering.

If it doesn't clear up, you'll want to contact your Internet Provider (ISP), and Tower of Fantasy's support.

In the case of the ISP, you'd want to explain the service that you're having issues connecting to (e.g, mention Tower of Fantasy), and when contacting Tower of Fantasy's support, you'd want to provide details on your ISP / where you're connecting from [along with your IP address].

^ The goal is to have both ends (your Internet Provider and Tower of Fantasy's support) look at routing in each direction.

@tight prism -- 5 second long waves of framerate dips, which clear up on their own and performance returns thereafter - sounds like the OS may be swapping (out of memory).
Sounds like you've already attempted dropping graphics settings in the game, and the framerate stalls persist.

• Will DM you to collect hardware details.

@soft kiln -- Can't access the Tower of Fantasy website at all?

Message history sounds like you've had access to the site in the past, will DM you on this one. (probably routing related and temporary -- we may be able to work around it)

-- DM's appear to be restricted, please contact me via DM's at your convenience.

@lean dagger -- Possible to describe the freezes a bit more? For instance, does the game window simply stop responding? Does the client eventually crash and exit to the desktop?

Windows port of the game? Will DM you to collect more details.

@lost mauve -- Loading stall only when the engine is using D3D12, interesting. Will DM you to collect more details.

[lunar forum]

My twitter login page not working it's restart again n again

[slow crater]

my launcher doesnt open lmao should i just reinstall?

[keen trellis]

Open your launcher as Administrator

[slow crater]

if that would work its just the loading symbol a few sec and nothing happens

[keen trellis]

You said, it doesn't open 😄 So it opens, but your launcher crashes right after the loading symbol.

Just redownload the launcher
https://www.toweroffantasy-global.com/

[raw ice]

Can someone help? I go to artificial island and kolador tells me I’m to busy with other quests what. I am lvl 63 but don’t have 800 explore on AI yet

[jade garden]

If a crew leader is inactive for too long what happens? does anyone know?

[regal olive]

Hello sorry for the very noob question but when you bind account (gmail for example) and login to another device, it will ask you to login the gmail first for verification right?

[rotund lily]

bug or hack ??? 3 row they won without hitting me.. my hp drain per second and died..

[left spade]

so i have the problem where i didn't get the key card from the lazy aberration or he just didn't give anything like key cards

[nova pasture]

my tof does not start, it is frozen on this hotta screen (not responding) does anyone know how to solve it?

[opaque beacon]

Hello ! Do anybody else had no respawn on the build mode artificial island ? It was supposed to respawn today but looks like it has not :/

[steel epoch]

anyone else on twitter bind who can't login?

[ripe bobcat]

only the normal mobs...bosses still no respawn.

[distant gyro]

this shits not fixing for like 4 hours for me, any fix? i really need that booster frame II

[split geyser]

Does anyone know if you can get the rewards from an Interstellar Starseed spawn without vitality?

[lunar forum]

Yeah me Twitter login not working

[opaque beacon]

Really ? I had none actually ... Weird

[tame yarrow]

i have a problem with connection to the server it says when i want to connect disconnected fromn the server

login server down ?

[lunar forum]

Idk but Twitter login not working from last 5+ hours

[tame yarrow]

i connect with google

[lunar forum]

My Google working before but now don't know

[quick prism]

So I can’t start the game now, whenever I do, my pc shuts down. I’ve checked my system and it’s alright. Even tried other games to see if same thing happens but it’s working fine. It’s only when I start tower of fantasy

[hasty tide]

Hello please can someone tell me how to fix this on phone ???? My Relic bottom is under bygone dialogue and I can't tap it ..... It was normal before the update idk if I messed something with setting

[hushed pecan]

@hasty tide try increasing the resolution option in mobile hd,uhd

[patent crystal]

is there anyway i can transfer my character to a new server to join my friends

[hasty tide]

Not working

What does Rocker position do ?

[hushed pecan]

currently you cant transfer you have to create new character in that server. in future maybe

[patent crystal]

ok thx that just really stinks hav to go through all that beginner stuff again

[frigid hull]

How to solve this issue?

[hasty tide]

yall know how to stop cn and global version of tof from reseting my settings after i open one?

[steep vine]

anyone how to fix after opening the game then it crashes

[hushed pecan]

log out of pc client launcher and login again

[quick prism]

I’ve been asking the same

[rocky bridge]

close make sure its closed with task manger then open as admin should be fix

[azure elbow]

why this game make stutters LOL i have a 3070 Ti bad game

[steep vine]

tell me if someone told you

[gilded saffron]

Why is my team chat always blank even when i send messages i cant see anything have i turned something off accidentally?

[wicked jungle]

Every time I hear an update announcement coming from the devs I get so nervous think ill lose my data

[chrome torrent]

there's prob a cheater in rankings:
1st place hero is 20 lvl and 800 cs

[minor anvil]

Has anyone who had the character deleted managed to recover?

[arctic creek]

Artificial Island: Build doesn't have world boss

[pastel hill]

still waiting for an answer, the only thing they have told me is that they are still checking it...

[delicate grotto]

For the nitro avatar pack.. when can we expect to receive it? Is it immediate? And how is it delivered? Thank you…

[wide trench]

did they change dream machine to only spawn +1 for each day of the week?

[rotund pine]

if i have a game account on my ios phone can i later transfer it to the pc ?

[ruby belfry]

My game keeps crashing on android mobile whenever I try to submit a ticket with customer support, anyone else running into that?

My banner progress on Claudia's banner reset after my game crashed, can't even send them a ticket to get it looked at.

[delicate grotto]

@rotund pine I bound mine from the pc to a google account first.. then to Apple ID to play on the iPhone

[inland tinsel]

bug? my bosses in build island aren't respawning. Already 1 week gone btw.

[wary shuttle]

• we have a description mistake: *mobs spawn 3 days after killed, bosses after 1 week

[zenith fjord]

cannot go for second part of carnival just get kicked , even though i already had dialogue with him , so cannot finish navia

[dull tiger]

Can you only buy red nucleus from the limited gift shop with money?

[hushed pecan]

red nucleus - cash/dark crystal/2 or 3 available on new artificial island

[dull tiger]

Sorry I worded it wrong, I have some money and I want to buy red nucleus with it, can I only buy them from the limited shop?

[hushed pecan]

limited gift shops are the ones with offer limited to 1 purchase per pack. else just buy tanium and convert it to dark crystals and use it

[astral spindle]

Am I slowing my progress by not upgrading the purple armor. I feel like I messed up waiting on gold armor.

Cause my CS is only on 18,000

[tight granite]

Is the 1 month nitro on tof legit and safe?

[sharp nimbus]

can someone help me with my matrice?

[split geyser]

If you are level 60 just PUG Joint Operation 7 and get carried for golds.

[copper thunder]

Does anyone have work around for "too many fortitude" issue?

[astral spindle]

If only it was that simple. I remember trying to play harder ones but most of the time the people that are DPS were not strong enough to carry.

[wicked pumice]

I would like to know if others have this problem, when I collect the weekly activity rewards I never have the random weapon expansion sets in my inventory. Thank you for your answers

[minor forum]

when is this hotfix update supposed to happen? the patch notes say <t:1663603200:R>

[versed slate]

So, why did i got in ranking 16 of phantom if now im first?

[balmy belfry]

Your first now because things got reset but before the reset you were 16th

[livid hollow]

Curiously, I'm doing Void Rift right now. Since the Artificial Island patch, I've noticed I can't type in team chat. Is that happening to everyone?

[versed slate]

But my level on phantom was higher than the others LUL

[balmy belfry]

Did you do Sequential Bygone if not that explains it

[versed slate]

ohh wait, now i have to do both? didnt know that

[balmy belfry]

Yep and funny you say that as it’s legit in the info about how rankings are calculated

[versed slate]

Welp now i know it, thanks for your time!

[balmy belfry]

No problem at all happy to help especially since when people don’t know it exists they clog up the bug report channel

[sick spear]

Guys, the game has some support that isnt the e-mail?

[glossy jacinth]

Guys my launcher says network error please check your internet connection but I have good net and everything else is working fine
What do I do now ?

[upper notch]

isn't this unfair? the multiplier for bygone should be raised.

[manic cradle]

Wait until daily reset
And/or check
Sequence phantasm

[balmy belfry]

It’s not if it was unfair then the devs wouldn’t have added it in the first place

[devout trail]

Did the Tanium shop ever reset with the bonus dark crystals on CN?

[desert cape]

Hello how are you? My game closes by itself every time it reaches 90% to enter the game. Any solution about this? I've reinstalled, reset the device and it still doesn't work. I've been playing since launch on this device and yesterday this started to happen. Sorry for my english, I'm using the translator.

[hasty tide]

is it possible to bind our tof account to a different email?

[queen hill]

article about reset boss in build mode?

[rose valve]

Im getting login status exception upon launching the game, whats going on?

[tepid prawn]

Is there any known bugs with wormhole no progressing to the next set of levels?

[wheat crag]

Can someone explain to me why I’ve been boat hopping on the firefly quest for 2HOURS, YouTube, Facebook, restarting the game and one firefly is still missing? I have 8/9 the last one IS NOT THERE?!

[pastel portal]

Help with settings: PlayerCharacter rotates gradually while strafing. Can it be turned off?

[hasty tide]

i bought monthly box but its not reflected on me

[remote latch]

The bosses still didn't respawn for me even after loging in again.

[willow helm]

Anyone can help me? i was playing then got a wifi crash then when i tried to launch the game it told me this "exception of the connection status, exit the game!"

[dawn cedar]

try close the game and the launcher, nthen open it back login as usual

[willow helm]

i did

Oh well it do work now thanks still

[remote latch]

Are the bosses still missing for anyone else?

[gaunt light]

Cri even after I log out and restart to log in again I still get the login error

[stone elbow]

yes and from what i understand they won't respawn monday but 7 days after killed

[remote latch]

Wasn't this supposed to be fixed to be weekly with the new patch?

[vapid kindle]

check pins ;)

[stone elbow]

well, patch notes only mentioned issue with the description

also this patch is tomorrow or whatever it is in utc+8

[remote latch]

It should have already been out

We also received the compensation already, so I am pretty confused

[stone elbow]

oh, i've seen different time here #technical-help message

[grand jetty]

Is there anyone who can verify is home world bosses spawn on the Monday reset or if it's 7 days after you kill? I currently have no spawns

[remote latch]

That doesn't even say a time, just says the date XD

[stone elbow]

yeah it's.. before september ends in utc+8 xD

[wary shuttle]

the hotfix was supposed to be in 12am - utc+8 (its 6pm - gtm+2), but they rescheduled(?) it

[remote latch]

I'll just wait until tomorrow at this point and hope they respawn until then, if not, sucks to be me

[minor forum]

you did? i haven't

[remote latch]

Yes I did

[minor forum]

can you send a screenshot of that mail?

[atomic pebble]

Is the update that allows the boss from our base to spawn already out?

[near seal]

@thick hatch go to settings and click unstuck

[sullen sierra]

where can i go to tell them to fix this? its literally hard to press the top relic cuz the thing is blocking. i cant make it any lower

[vapid kindle]

#932914069395091456

[hollow geode]

got a bsod from tower driver?

w10 - hyper-v, hyper-v platform, windows sandbox isnt up.
cant upgrade this pc to w11.
I had a windows update 2 days ago never had issues beforehand.
It happened when closing the game.

[stray knoll]

How do I send a ticket in this game? A Bug happened to me that resulted in a softlock

[devout trail]

Does Claudia not have an animation for her burst?

[quartz spire]

Do we have a crew commander here who can share more knowledge on upgrading crew departments and how upgrades systems works associated with crew lvl and ranking ? Can we skip store upgrade and focus on only base and treasury? Or we are best to even out upgrades?

[obtuse orbit]

My game has been crashing everyday since the last patch update, I can't even get into the game, already did repair and even reinstalled, I'm out of ideas

[soft geyser]

how do i fix this?

[velvet whale]

why is this here? to scam players? and where can we farm building materials?

[azure mural]

I did a brief ctrl+f and searched the server but didn't really find any answers, just the question asked several times: Is there any confirmed PS4 controller support? I've done the basics, but I won't list them in case it's a moot point.

[blazing bridge]

was there any fix for the black screen issue? all other games running fine

issue: monitor blackscreen/ CPU still running with sound

1st GPU 3080ti had it rma'd
2nd gpu strix VEGA64

all drivers updated

tried it even with 2 monitors

1. samsung odyssey g9
2. asus vg279qm

already tried

1. repairing game files
   2.reinstalling the game

I don't know what else to do about it, can someone help?

[tidal drift]

How do I fix this? I can't play and I just made an account

[wary shuttle]

choose a different server

[tidal drift]

Oh ok

[radiant edge]

@quick prism -- Entire system abruptly powers off?

Possible to describe the symptoms here a bit more?
For instance, do you need to hard restart the supply thereafter? Does the system sometimes reboot? Or stay powered down?

First thing to check in an instance like this would be the Windows Event Viewer, System section, and to look specifically at the messages leading-up-to the most recent "kernel-power" event.

• My DM's are open if you need help troubleshooting here.

@steep vine -- Whenever the game crashes, are you dropped back to the Windows Desktop? {I'm assuming that this is not a full system crash from the description}

Take a look under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes", and see if you see any folders in this location that line up with the most recent client closures.

If you can archive those folders {e.g, with winrar, winzip, 7zip, etc} and send me them (via DM's), would be happy to take a look and see if we can figure out what's happening.

@obtuse orbit -- Similar to the request I shot ArchieTheGreat (above), check for the existence of crashdumps. If they're being generated, and if you can send them my way {via DM's} -- will gladly take a look.

@ruby belfry -- If your client crashes whenever attempting to submit a ticket through the ingame helpdesk, you may use the email contact for support.

[e-mail]

@hollow geode -- Since you've stated that a Windows Update triggered the anti-cheat related BSOD's to begin, can you provide the specific KB that you believe this started with?

• Have you attempted uninstalling and blacklisting that update as an interim solution? {and or temporarily suspending updates} e.g, to confirm that this is the cause.

@stray knoll -- Since you've mentioned a "softlock", does your character / account / the game-client function to the point that the ingame helpdesk is usable?

There's a pinned message with a picture guide on using the ingame helpdesk for account related issues, which from the sound of things would be appropriate, even though the pin may not match your situation.

If the helpdesk is inaccessible due to this softlock, then email contact would be an option:

[e-mail]

@blazing bridge -- Seems you've tried two graphics cards, two displays, reinstalled the game.

The description sounds like the monitor completely loses signal, yet the machine and game continue running -- and I assume you can gracefully ACPI shutdown (by tapping the power button). Is that what you mean by a "monitor blackscreen" here?

Though you've tested two displays, both displays appear to be high refresh rate. Did you try a different DisplayPort Cable when swapping monitors, or running the monitors at a reduced refresh rate (such as 60hz)?

[stray knoll]

The rapid repair device, an item needed to repair one of the teleporters on artificial Island got consumed after I repaired 3 of the 4 pillars. I assume it was due to the servers chugging, resulting in a desync between the Client based map. It could be fixed if I could somehow Re optain the item btw

I tried customer support but for some reason it wouldn't let me copy in the Image. I also reported it on this discord but it's been like 5 days now

[radiant edge]

Gotcha, so that's what you meant by a softlock. {a game progress impairment and not that the client was rendered inoperable}

It sounds like you have a ticket in the system already, if not -- you could use the email route to provide anything that you feel appropriate.

[stray knoll]

Aight thanks for the help

[ocean ingot]

Is there any way I can connect my account to an email? I have my account registered to my FB account, and I need to log in each time. With the Facebook account, I always need to log in even tho I have the 'keep logged in' checked. It always log me out.

[radiant edge]

From the launcher, in the upper-right corner (next to your account-name), there's what looks like a down-arrow. If you click on your name, a drop-down menu appears which allows you to select the "Account Center".

From here, you can use the "Bind Account" tab to associate your account to another login method.

[hollow geode]

@radiant edge
KB5017308
KB5017500

But thinking about it could also be the last update. It's just weird because it happened when closing the game.
I've never had issues beforehand and this is hopefully just a anomaly

[radiant edge]

-- Closing the game is explicitly on unload of the anti-cheat driver. Most of these BSOD's happen either on the driver load, or unload.

I hope it's an anomaly as well {doesn't sound like it's happened frequent since}, yet thanks for providing the KB's that you suspect here.

[obtuse orbit]

it crashes but goes back to server selection instead, which I thought was weird but happened during launch too

[wicked jungle]

I hope this upcoming update doesn't screw up my character data

[obtuse orbit]

same, hope it fixes my problem too

[wicked jungle]

thats how I lost my main the last time because for some reason my account was not connected to my gmail

[obtuse orbit]

I got this problem the moment I tried teleporting to the new event, the island one

you should connect it to an email just in case

[wicked jungle]

oh you lost ur character after doing that?

[obtuse orbit]

no no, It crashes when trying to enter the server, havent been able to get into the game since then

[wicked jungle]

yeah I used a tof account and binded another gmail with it

[obtuse orbit]

but before teleporting there I was having 0 lag or crash problems

[wicked jungle]

oh

[wicked jungle]

but there should be no way my data can get messed up this time

[radiant edge]

Sent you a DM to collect more details.

[hasty tide]

@lunar forum you can discuss it here

but if you're having login issues with both platforms

are you able to reset password or has your security info been changed

[lunar forum]

@hasty tide its crash

If i click on twitter its crash all time same with coustmber service

[hasty tide]

👀

have you gotten an emails for either?

[lunar forum]

Only Gmail login working but i have account on twitter i posted about that on report bugs yesterday 3 times but my post not there

[hasty tide]

ok so you can still log into your accounts on web browser?

[lunar forum]

Its almost 18 hour game crashing and crashing on 3 button Twitter fb and coustmber service

[hasty tide]

it's just the game that it's crashing?

[lunar forum]

I have app to but still not working it's game problem it's crashing not any other problem

[fluid harbor]

anyone got update on your wiped account?

[manic heart]

anyone knows if u get an email if ur pass has been changed in ToF?

[hasty tide]

if you haven't issued a reset

i wouldn't click on that email

try logging in first

if you are able to get in fine

just delete the email

might be a phish

[hasty tide]

you'll have to try to use the in game customer service, if that doesn't work and crashes

you can just leave your report here and someone can try to troubleshoot your problem

[lunar forum]

That's to crashing

Same crashing send me on starting page

[hasty tide]

you might have to email support

but i am unsure of the time frame for their response

[lunar forum]

Ok

[radiant edge]

Definitely follow Umdraelteryx's advice here on emails, never click or interact with any links, unless it's something that you knowingly triggered. That said, could you provide me (over DM's), the message contents of whatever you received?

Or, was this more a hypothetical question if you would be prompted on a password change?

[manic heart]

hypothetical yes and thank you

[radiant edge]

In that case, a password change would trigger an email, both for a confirmation code to make the change, and for the change.

[night vigil]

need help this always pops up whenever i try logging in using my facebook account

[prime jetty]

I don't record in this game often (or if/when I do it's usually just short clips less than 10 seconds) but I just recorded something nearly 2 minutes long and for whatever reason the quality was absolutely horrible
constant frame drops for seemingly no reason
it was fine in game but the recording just looks really bad
any ideas what might be causing this or ideas for potential fixes? I record with OBS
I'm no expert at this sort of thing but I do know that I've never had any sort of issue like this with OBS until now but if I had to guess what the problem was I'd guess it's bc the game runs at 120 fps for me but OBS only records at 60 fps
again no idea if that'd actually affect things or not though

[radiant edge]

Message looks like your FB account might be rate-limited (meaning, for spam). If you scroll down in that window, is there anything further down shown?

• Would suggest in a situation like this making sure the account is secure first and foremost {especially check if you've been posting messages that you don't know of}. Enable TFA, if it's not enabled, and so on.

[hasty tide]

for cn players what dose the wmwpupdate.exe do my pc virus is blocking it anybody knows what it dose ?

[radiant edge]

The tech support channel here is only for the Global rendition of Tower of Fantasy. We can't provide support on the CN release in any form.

That said, as a general rule of thumb -- look at the type of detection. If it's a "heuristic" and not a direct signature match that the AV software reports, then it's likely a false positive.

[novel topaz]

hey guys any ideas how to solve this, i cant login with gb

[hasty tide]

how dose one check that ?

[radiant edge]

It depends on the AV software. They usually have a detection message which tells you the cause of the detection, aka -- what tripped it, and gives a reason for the trip.

You'd need to look up what the claimed detection is (online), and find if it's a heuristic, or a signature.

[hasty tide]

its windows defender sadge

[solid thunder]

I can't login it says Login status exception?

[tame pebble]

So are they not going to be fixing the bug that's not allowing us to use the team chat in co-op activities? It's not even a part of their bug fix list, or did i miss something?

[novel topaz]

u can try pc reboot

[solid thunder]

thank you its definitely not the first thing i tried.

[sullen dew]

So my account got reseted suddenly. All my progress was gone and the game treat my account as a new one. I've checked I am using the right credentials when signing in, and I am on the right server. Any help ?

[twin dove]

Anyone can log in at Yggdrasil server ? I were playing then disconnected, now I can't log in

[fathom light]

LOL

[west quartz]

welcome to the club, I have been waiting for a week for a response from CS and they keep ignoring my problem.

[sullen dew]

Dang, I thought my case was unique lol. Turns out there is more people affected by it. Fuk, right before BP ended huh.

[west quartz]

there are many affected by this and the CS does not provide any solution

[fathom light]

Back to Teyvat I go

[sullen dew]

I guess I am gonna drop this game and ask for recharge :/

[glacial musk]

I'm emailing them right now, I have been going back and forth with support the whole week

[warm sigil]

Guys I love the DPC WATCHDOG VIOLATION feature this game has 🙂 but I think I'm ready to move on from it. Is there any fix yet that doesn't involve swapping operating system or disabling features other things actually require?

[sullen dew]

Did you get your account back tho ,after one week back & forth of supports ? I've emailed them since yesterday and still no luck.

[glacial musk]

I'll show you my mail history

so essentially no, I'm trying to suggest them solutions and we're working through this. I'm sure if something works then it will work for the rest

[sullen dew]

Well goodluck then.

[glacial musk]

ty 🙂

[west quartz]

the developers of this game are more serious about fixing boss respawns than they are about solving serious problems such as the loss or disengagement of our characters

[lunar forum]

Even i can't play from last 20+ hours

Because of Twitter login crash and they still doesn't care idk why

[lime olive]

Hello, i have a few questions regarding this Discord Server to the mods/admins.
I want to ask whether or not the Announcements in #game-announcements and #tof-tweets is being published or not, because I have a Discord Server for my Guild and we followed the announcements in this server, but aren't getting any updates posted.
Is it possible that the announcements in those channels aren't manually 'Published' by the mods/admins ?
I would appreciate it if they can publish it so that we can get notifications on our guild discord server as well.
Thank you.

[night vigil]

ok its been resolve now. I didn't know facebook became this strict thanks for the advice!

[radiant edge]

The software that you're mentioning isn't an emulator actually, though it's still against the rules for another reason {in that it interferes with the proper loading and operation of the anti-cheat software}.

[radiant edge]

With the prerequisite that any potential solution can't involve disabling features that other software "requires", or changing OS:

-- Update drivers for every device that you can. {Chipset, etc}
-- Update or change BIOS {to another version}.
-- Disable or Enable Above 4G Decoding in BIOS.
-- Disable or Enable CSM in BIOS. [assuming that the OS was installed for UEFI boot]

{some of the suggestions have been removed}

[hasty tide]

Is there any way to lower the left controller to get lower?

[limpid mauve]

having the same prob, and i think CS gave up with my case. Coz for my case i thought my character data was wiped out of the server and reseted. then one day my viewers told me my account is still in the server but with new IGN. when I go and take a look, yep its right there, new IGN and unplayed. after i told CS it seems like they just put the blame where i didn't make a strong password, which i did only i didn't bind it to any platform which causes the hacker to easily bind it to their account 😔

[radiant edge]

Despite that you might be discouraged, not all of these cases are identical. Would still recommend contacting customer support, opening a ticket, and seeing what they can do for you. {Any case of missing characters, a disassociated account, or anything else of that nature -- is something that would need to be investigated on a case by case basis}

Despite that you can't log into your characters in order to use the helpdesk, you may use email for a situation like this one.

The support email is:

[e-mail]

[sullen dew]

I've contacted them multiple times and haven't heard anything from them.

[radiant edge]

How long ago was this? I got the impression that it was recent from your postings here.

[sullen dew]

I've contacted them yesterday & around 6 hours ago

[radiant edge]

Ah, it may take longer than that to get a response. Unfortunately, we would not be able to give an estimate of how long.

[limpid mauve]

they will get back to you soon. it might take longer for them to reply as not only 1 wanderers having acc data loss. my email was responded around 2-3 days

[sullen dew]

Dang, that sucks

[sullen dew]

Did you manage to get your account back after they responded? Or you need another 3 days for another respond ?

[limpid mauve]

nope. coz my case is different with other wanderers. not sure if anyone has the same prob with mine where not only i lost my data but someone else took it as their own. weird thing is, they're not even playing it 😣

[sullen dew]

Ah I see, hope you get your account back!

[limpid mauve]

i replied support team back and forth, almost a month now coz it happened on the earliest month. their last reply is apologies as they've mentioned to make a strong password.

[limpid mauve]

hoping the same to you too 🥲 for me, i think i've accepted the fate that my data cannot be retrieved, as in the server it belongs to someone elses now. i'm playing another character data so yeah...

[sullen dew]

Well, I don't have the energy to farm another character, that's why I just give up lol. 15k dc down to drain I guess.

[limpid mauve]

oh dang 😣 welp, thankfully my data was breached when I haven't done a lot yet, but my pass...sigh...if only i have binded it maybe i couldn't have lost it

[fluid harbor]

Thanks for the info.

I still can't process how the "relevant department" fails to mention and address such serious issue. Even if I get my account back, I still wouldn't invest my time or money to continue playing knowing the devs cared so little about these problems. What if this situation happens again in the future? Sure, not many people are affected, but account loss is still urgent, and therefore needs priorities. Sorry for the rant. this is purely subjective.

[radiant edge]

Honestly, if you'd like to write up your thoughts on the entire situation, the security of the game itself and its systems -- we'd encourage that too. Definitely feel free to submit feedback in addition to having submit a ticket, while waiting.

{such as with the form under #932914069395091456 , or through the ticket system as well}

[lunar forum]

@radiant edge why my post deleted in report and bugs

[radiant edge]

Will have to look into what you posted, and get back to you in private.

[lunar forum]

It's about login crashes of Twitter from last 22+ hours i posted yesterday 3 4 times one time in ss

[signal kiln]

nah bro they obviouslyyyyyy need to fix the boss respawns before helping people regain their account progress smh smh

[gaunt gorge]

so, what does this mean?

[pastel hill]

I don't think we need to send a feedback message about the security of the servers for this. I think if they took these cases a bit more seriously, we wouldn't be so angry. The only answers we're getting is that they're reviewing it from the relevant department, which isn't very encouraging, considering that we know absolutely nothing else...

not to mention that it's not a matter of user feedback, it's something that the developers themselves should be aware of from the beginning or at least consider it now, considering that we are losing our characters

[radiant edge]

Less a matter of it being required, and more that the option exists, that there's an outlet to do so. Be it asking for TFA, or additional checks on account binding, unbinding, etc.

• If someone wants to voice their thoughts, especially if they do so in this channel -- just to make sure it's known that there's also a more formal venue, of which all of the posts through do get read.

[signal kiln]

and that would be?

[radiant edge]

Via the ticket system {from the helpdesk or email}, or the feedback form linked on this Discord.

It's a possibly more official / direct line of communication than through chat in the Discord channels. We know this isn't a solution, yet it is an outlet to voice your opinion on the topic.

[hasty tide]

Hello! Im having a lot of trouble trying to launch the game! I hit Launch and it just brings me to the client and the button is yellow again. I have

A valid internet connection to my PC
Server is up
I meet the minimum requirements
Restarted my PC
Upgrade my NVIDIA driver
Run as Admin
Compatibility troubleshooter
Reinstalled game 2x and did a integrity check
Followed this link https://www.youtube.com/watch?v=L9VKtLotdY8&t=1s

Thanks!

There are no characters in this server, please reselect a server or create a character. HElp Pls Discord Nitro

[coral lynx]

Hello, I need help when I get into the game, I can't get in, get me out of it

[solemn void]

why is the name of the girl who went to wonder land censored?

[dusk lily]

Well I'm gonna say it here for all the people that lost there account after the update.
I contacted the support right after my problem, and some of my friend notified me of the disappearance of my account from my team and their friend list (Just to make sure no one say otherwise, my account is perfectly safe, I never shared it, nor did I share my email address or everything that could cause a security problem).
After 4 days of contact with the support the only thing I'm left with is that:
"There's a possibility that if those credentials or data you've given to us are correct, this account has been hacked."
I still have my account but my character disappeared but it is clearly easier to put the blame on the victim than find a solution or even give back all the money and time invested in this game.
For those who still got their account you better secure it like nothing else otherwise you might loose your character and never see it again

[solemn void]

I cant post to team chat

[coral lynx]

What do you do to solve this problem?

[south gorge]

Idk I heard that mobile is a bit scuffed

[fluid harbor]

then this is hopeless

[twin dove]

we all do man, when we are playing in the joint op/void rift/FC/raid and every coop mode, we type in team chat but it won't show up no matter what.
And this problem happen after this recent update. So weird that they don't notice it.

[fluid harbor]

im done lol

[robust dagger]

Same here

[dusk lily]

Pretty sure it is hopeless.
I'm not even sure if I can get a refound for what I spend since they are throwing the fault at me :/

[pastel hill]

you've got to be kidding me. I mean, we lose the character because of the security of their servers and they don't give any kind of solution? they just told you that they hacked you and that's it? they're not going to do anything else?

[dusk lily]

No. the will not they tell me that my name was changed and that they cannot do anything about it since I was hacked

well one of my friend did find my character and his name was really changed in fact

[fluid harbor]

i am so angry but my anger cant solve your issue, im sorry...

[pastel hill]

they have no shame at all... at least in my case my character is still intact and they haven't deleted anyone from the friends list and they haven't done anything. But it's amazing that they don't do anything about it when, obviously, it's something generalized, not an isolated hacking case. I hope they at least give you back the money you spent on the game, and I'm sorry they didn't give you a solution...

[fluid harbor]

im the same, but still...

[stoic token]

whenever I play tof, the client shows 99% GPU usage. Is that normal? Or it means my gpu not enough. I am not computer nerd. Recently just got a 2nd hand laptop.

[dusk lily]

I was lucky that I was in a team with my friend and only played with them otherwise I would not have found my character, event through I kept telling them my ID. I'm pretty sure they didn't even bother to search

[twin dove]

reduce your display setting will help reduce GPU usage. Game resolution has the most impact.

[stoic token]

Yeah. All settings are low. 60fps and anti aliasing is off.

The fan is clogged as well since it has not been cleaned for like 6years. Not sure if that has impact.

[twin dove]

yeah, 6 years old laptop is not good for this game. Try to play at 1440x900 or lower. Also, checking your GPU temperature when playing, don't let it getting too hot or it will die soon.

[pastel hill]

the worst thing is that it is practically impossible to talk to them, because they only respond with generic messages. But I really want to ask for my money back and forget about this game...

[dusk lily]

I tried one last time since my character was found if there is still no positive answer or if they dare tell me that they cannot do anything and let my character to that hacker I'm gonne give a call to my bank and brand them as scammer at this point

[stoic token]

Thanks for the tip man. Ill check those once I played again.

[robust dagger]

I hope you've read carefully the TOS then, if they succeed in proving they're not responsible for your account's loss you'll be the one who'll be taken for accountable

[gaunt light]

Heya! Will it help me if I uninstall the game and reinstall it and then try logging in? Because I've tried everything else but still got the login world error since like the 18th

[smoky lake]

Welp can someone tell me about support point? If I didn't do my 1.5k today, can I do 3k tomorrow or is it wasted?

[twin dove]

no, it won't stack, better do max everyday. And this question belong to #gameplay-help

[limpid mauve]

😢 we have the same situation here. and yes it seems like we were to blame for not making a secured password when we did make a secured password. I replied to their email if the money that i spend can be refunded. as the character in the server is not even played by the hacker.

[twin dove]

Can you post pic about that issue and which device are you playing. If it is account issue, reinstall won't fix that problem.

[dusk lily]

It is true that the hacker is not even playing after taking the characters. I'm all those characters are or will to for sale when the issue is calmed down a little and that's even more frustrating knowing that someone will be making money out of what you did and those who a suppose to do something to help just look and do nothing. They do not even bother speaking about it or even apologising for the mess... :/

[next rain]

Better fov when

[limpid mauve]

i've been checking my account ever since my friend told me its IGN was changed. its still the same as it was breached. guess the hacker thought its a whaled account

[dusk lily]

I don't know I could play the day of the update, event summoned Claudia with the 80 summon, but then the 16 I lost my character to oblivion. I don't even have much to begin with either at most I have 3* nemesis and the summer outfit but that's all

[placid sentinel]

anyone else getting Server error?

nvm, it's fine now

[civic socket]

Hello, how do i delete or overwrite my character? cant find any option for it

[amber rain]

did anyone find a way to fix the issue where you can't login if you're using emulator ?

[fiery wasp]

it's only me or bug ?

can't join anyone

[oak scaffold]

r u by any chance in coop mode urself?

[fiery wasp]

oh mb i'm in pet house can't join

[oak scaffold]

that may just be it

[blissful ore]

how can change my main character to female ?

[kind vessel]

how do I claim the patch reward? the 200 dark cystal, I didn't get it in game inbox

[gaunt light]

eeee I play on pc. It's this thingy

[cyan herald]

thats how most of players lost their character including me starting with that message hope it wont get you as well. game support is not really supporting any other than them self in this game which is sad try to quit the launcher that can help

[gaunt light]

Damn.. That sucks man.. All the progress and everything..
Thank you!

[hasty tide]

Guys could you please help me, how to lower this movement control ball on the left?

[hasty tide]

That's kinda scary knowing if someone lost their accounts after spending money on it

[cyan herald]

honestly screw the money i have lost all proggress and event stuff and characters that are no longer availeable i havent spent that much money but yeah all ppl that spend more money than me and are in simmillar situation that suxhope they can get money back

[hasty tide]

I was really about spending some serious amount of money following friggs end today but seeing lots of people losing their accounts make me think it over. Really hope they'll solve the problems soon

[cyan herald]

dont spend anymore money on this game its not worth it

[agile prism]

Is there a way I can "cancel" a wormhole challenge if I've started the wrong one?

[sullen dew]

ask #gameplay-help

[remote slate]

after I fail the wormhole, theres a choice to restart the level or reset the entire run... i think

[glass trellis]

How to change password on mobile?

[rocky quarry]

May I ask if your account is really lost or it's just that you restart from a different server after getting the error. Some people have said that it's the 2nd case so I want to make sure that I don't make the same mistake.

[hasty tide]

Please Help me, My Tower Of Fantasy Game Keep Using GPU 0 Instead GPU 1, GPU 0 is Intel And GPU 1 Is Nvidia, That Thing Makes My Game LAG And Unstable FPS, Only Tower Of Fantasy, Other Game Can use my GPU 1.

[kind vessel]

anyone can answer this is it just not arrived it

[untold peak]

i moved to south asia to EUW and i can't log in to my acc. what do i do ?

[wary shuttle]

cuz we didnt have the hotfix yet. It will be in a few hours

(upt: some ppl already got dark crystals)

[raven crest]

Anyone ever experienced Frigg’s frost domain disappearing after her animation? 😦

[inland flare]

There's an update today?

[kind vessel]

I see, I look at the time they said and it's 00:00 I thought literally the first minute today because that was the date instead of 24:00

[wary shuttle]

they said they rescheduled it, and the update will be until 6pm (GTM+2)
[upd: restart the game, it is already available]

[kind vessel]

👍 ty

[cyan herald]

im using the same account and the same server from the day i started

[twin dove]

1. Open The Nvidia Control Panel.
2. Choose Manage 3D Settings under 3D Settings from the menu.
3. You can pick a graphics card from the drop-down box under the Program Settings tab if you want to use it for a particular program.

[delicate badger]

There are certain solution that you could try

1. NVIDIA Control Panel for making your apps run into NVIDIA / GPU 1
2. Windows Settings -> Graphic Settings to force run with High Performance which is your Graphic Cards
3. Update your NVIDIA, which is sometime a problem because it's not recent update and causing the game not support the NVIDIA GPU
4. Reinstall NVIDIA, seems that your GPU got a bug
5. Reinstall Windows, Maybe OS is getting bug.

After that, make sure the game is running after the server selection and see if TOF is running in your correct GPU

[delicate badger]

Ofc it is.....
There is an update

[cloud pulsar]

A month and still no account.

[sullen dew]

why they didn't bother to create account retrieval form like GI or any other games. so the dev can check the account themselves and then bind it into a new email rather than blaming the player for "not having a strong / unique password".

[fluid harbor]

hopeless 100%

[sullen dew]

just do a refund at this point if you make any purchase.

[cloud pulsar]

Yep.

I just filed a refund through apple thx @sullen dew

[pastel hill]

I find it funny how they just don't take responsibility and blame us for not having a strong enough password. My password was unique for that account, what else do they want me to do? I don't know, maybe it's a problem with the security of their servers lol

[mellow basalt]

anyone got a fix for not being able to create/join/match any parties??? Can't change channel or go into bygone phantasm either

[cloud pulsar]

@pastel hill oh geez if you saw the other messages… they kept seying the same thing like they didnt bother to read all the info i gave them. Finally theyre like, “oh ya, you got that rare problem… we’ll transfer you again… btw did you try this?” Im like, “did you not read everything i tried?” Its not like my account was hacked, my co workers see my character in the guild. 🤦🏻‍♂️

[pastel hill]

yes, my character is still on the crew and on my friends list, completely intact. But seeing that everyone is getting the same answer... I haven't heard from them for almost a week now, but I'm sure I'll get the same answer 🫠

[cloud pulsar]

@pastel hill Wow… sorry it happened to you too. Yeah, ive been dealing with this for a month now. It took them a week to respond the first time. A little quicker after that, but dont expect much. And they kept asking me for my UID, UN, Server, like the old messages werent linked or they couldnt see them. Idk i found myself repeating the problem a lot and them basically saying, “if you linked your account to another try that, if not, we’re scratching our heads too, but your info is not lost”… i just thought it would be easy if i have photos, videos, account access. Kinda felt they should have immediately recalled the game with all the issues. Well, everyone getting screwed is just hopping back on Genshin. Guess i got plenty on there to do too. Good luck.

[heavy cave]

so hotfix out but still empty housing 🤔 when they come up now ?= xD

[stoic token]

I cant jetpack while moving forward(pressing W) at the same time. IIRC I can do this pre-patch. Anyone noticed this?

[pastel hill]

yes, i guess i will end up playing genshin too, considering that there at least i don't lose the money i invest. I don't foresee a good future for this game, if they treat their players like this... I'm sorry you lost your character, as did many others, including me. I hope we have better luck in other games, because I'm sure we won't in this one...

[cursive ingot]

welp, what should I do?? >_>

[quiet edge]

Help!
stream tower of fantasy - in discord
how can i show only tower of fantasy game without showing my discord page as well ?
all the other games shows only the game when i stream the game
any one know if this bug will be fixed ?, how?, or when ?
please direct message me if possible

[pine cypress]

Hello, with a friend we can't launch matchmaking for joint operation, error : "too many benedictions in group, please correct" anyone knows why ?

[radiant sky]

I can't update error 7812013 What should i do?

[cyan herald]

why game support is so unsopporting

[sullen dew]

Yeah, just move one already. The game is slowly dying anyway. Buggy game, non caring dev & customer service, and this game not f2p nor newbie friendly as well

[vapid juniper]

So I lost all my progress because of this update. Is there a way to get it back or did I waste time and money?

[sullen dew]

Welcome to the club buddy. Nobody get their account back unless you've linked your account beforehand.

[tepid prawn]

If you didn’t link your account that’s kinda on your head

[vapid juniper]

You shouldn't have to link account when everything should be connected to the email you use to login.

[sullen dew]

So, I should give out more information to this game other than my email ?

[tepid prawn]

This has worked for some people… (repost from here before)

[pastel hill]

and what if I tell you that I had all the options linked and I still lost my progress? people are losing their characters anyway...

[vapid juniper]

The game was able to remember what server I was on but all my progress gets deleted? That makes so much sense

[tepid prawn]

Then goodluck with customer support cause they aren't so great at all

[robust dagger]

You're unbelievable, this isn't the sole issue here, we're also talking about the carelessness of the developers regarding every other technical flaws, their unresponsive and unhelpful customer service and the fact that they're just focused on adding content when we can't even enjoy it due to the aforementioned problems.

[pastel hill]

ye, I know it quite well...

[pastel hill]

and wait for a response from CS saying that your account has been hacked and that's it 🫠

[azure mason]

Just curious, can you get banned if you were in the vicinity of a hacker? I had joined a team to battle the dragon boss and encountered a hacker who basically soloed the dragon. Checked out his stats and he's No. 1 on the achievements leaderboard in my server despite being level 55 with 19k CS.

[drowsy falcon]

The hotfix ended and there is still no bosses

[signal latch]

Is anyone else crashing from opening the map? Legit press M and crash. And has anyone solved the problem with the resolution staying small? Legit always have to adjust it in settings every time I get on the game.

[balmy belfry]

The hotfix wasn’t to respawn the bosses it was to fix the description for the respawning

[drowsy falcon]

Got it thanks

[balmy belfry]

Np

[chilly pilot]

what are the specific ports for Tower of Fantasy? for port forwarding

[exotic pawn]

you got too many healers on ur team.. change to only having 1 and you should be good.

[lone gyro]

WHY IS MY GUARANTEED NOT WORKING WHEN I PULL 10 TIMES 😦

[tepid prawn]

Guaranteed SR? On the gold nucleus yes?

[lone gyro]

YES

[tepid prawn]

Which banner are you pulling? Gold or black?

[hexed adder]

Hi. Did anyone found out how to stream Game window on discord?

[mortal thunder]

Probably a translation error. Try to switch language to english and check the error again. What could also happen, imo, is having too much people set as healer/tank/dps in weapon's page (top right corner, above the weapon resonance buff) (feel free to dm me in French tho)

[calm lily]

Joined matchmaking for JO and when loading into map crashed. Now every time I try to load back into the game it crashes. Any fix for this?

[junior anchor]

uhmmmm what are this?

[vapid kindle]

check pins^^

[junior anchor]

what pins

[vapid kindle]

in this channel

[azure mural]

Just bumping this if anyone has any information.

[tepid arrow]

I haven't been able to see my team chat at all, like, whenever I send a message in there, I can't see the message.

[naive light]

Hi, can you send an email to support? A colleague of mine has problems with his S22 Ultra... He always closes the app when pulling and questing - or is this already known? We have already tried everything that was possible.

[tepid arrow]

That does not sound like something in ToF

[wary shuttle]

#game-support

[exotic pawn]

Why do I keep getting a white screen when I try to log in with twitter? quit or restart pc doesnt help... other log in works tho

[mortal scarab]

any way to fix this? google tell nothing about this numbers

[weary glacier]

I can't exit
My weapon bugged
I can't dash
My Relic bugged

[gleaming oar]

Astora lagging AF

[lone gyro]

For the gold and red

[radiant canyon]

Is there any way to check how many hours I played on my account?

[tepid prawn]

Maybe best to email support but wouldn’t get your hopes up too much

[rich crow]

Actually some players such as myself lost there account even with a binded account. I binded mine to google. I lost my character before the update as well. From what I understood. Some players lost there characters and some got theres back with binded account. To those who were fixed Some of those who were binded to a social platform are now logging in as tof accounts instead of binded accounts as well. This is an extreme mess.

[teal charm]

Why i can't login ? it says login status exception, exiting the game!

[desert quail]

can anyone tell me what's going on with it?

[teal charm]

Same issue

[desert quail]

i just updated and wanted to play a bit and i can't even get into game

[rugged raven]

restart pc

[hasty tide]

I am dissapointed

[desert quail]

thank you a lot! have a great time

[rugged raven]

no problem 🙂 hf

[teal charm]

Yes i restarted and it works! thanks

[hasty tide]

for someone who has the same issue as me, "Character has been deleted/ lost character" Don't put your hope much for the resolution, I kept a contract with them for 10 days already but the issue never fix maybe they will fix it but I don't think it will take in a short time (maybe 15 days or even months)

[cloud prairie]

Close the launcher and restart the game, seems to work for a lot of ppl, you can also try logging out and connecting again.

[open beacon]

thats kinda a middle finger . " sorry our database broke, next time keep your account secure" eh?

[torpid vector]

Have they fixed the BSoD issue on PC when game is closed?

[sick grove]

How to fix the 90% loading screen bug on mobile ? It was fine before 1.5 drops

[half schooner]

Fix the Merit points for ppl who alrdy did their weeklies!

[torpid vector]

k so that's a no

[hasty tide]

guys whenever i start the app it lets me play for a bit and then the app crashes

always, so like what do i do, my ipad is not that old and has enough space

[sudden orbit]

WHY CAN I LOGIN ON MY MOBILE BUT WHEN I TRY ON PC IT KICKS ME OUT!!! HELP PLS...ARE THE SERVERS DOWN?

[cloud prairie]

Restart the launcher

[sudden orbit]

I did but I enter loading screen and then at some point it crashes

[nimble mist]

How to write to the support? I actually bought the collector pass but i didn't receive the normal one rewards :/ (even tho it's written you would get them)

[vague tree]

How thats possible?, he/she 1 shoot every boss, as main chat people say "even p2w cant 1 shoot it" FC Hard @heady solar @mossy latch

[stable ferry]

So what I did was update my Windows Operating System

[grim ocean]

ummmm i purchased the advanced pass but it didnt unlock the advanced rewards?

Hi, I purchased advance pass (see 2nd image) but game only gave me normal pass

[oblique gazelle]

Yeah you better call customer service on that

[sick owl]

Maybe try logging out and back in too?

[grim ocean]

i did

[obsidian lantern]

did they break their stupid game?

[sick owl]

And you purchased the advanced pass after it switched over to the new one about an hour ago?

[obsidian lantern]

literally not letting me log in lmao :hue: straight up doesn't like twitter login right now

[alpine harness]

Yeah same, just bought the pass and didn't received anything

[grim ocean]

adv pass? so im not alone?

[sudden orbit]

It worked in the end I just tried 50 times...think servers were just overloaded

[alpine harness]

Yes advanced one

[remote latch]

Same here

[stable ferry]

ok well at least it worked

[grim ocean]

ok i thought it was some freak accident for me

[sudden orbit]

Thanks 🙂

[remote latch]

I bought the advanced pass just now and also didn't get anything unfortunately, is this a known issue? Did they address it?

[grim ocean]

rip another one here too

[south ibex]

hi. is there a feature to check on how many days old you've created your character in a server?

[alpine harness]

Ahh well bad time we bought it

[oblique gazelle]

Okay another bug fix another compensation yay

[nimble mist]

I guess it's normal then, seem like many people have the same issue

[hasty tide]

Why can't I login the game still?

[fast patrol]

guys i need help, i actually got hacked at 19-9-2022, and the weird thing is that the hacker only pulled for claudia and her matrices ( he didnt even use all my pulls but he at least used 80), i did send a an email to [e-mail], in terms of customer support in game i tried something there but not sure if i succeeded (i also changed my password)

[signal skiff]

mine is stuck on updating with 0 progress lol