technical-help

[obsidian glen]

testing out if it crashes again i will let u know thx :)

[cobalt kestrel]

my ToF client uses over 50% of my cpu, why is this like this

i have a r5 5600x

[hasty tide]

Is this working?

[zinc forge]

maybe

[frigid vale]

Is it bannable if you borrow your acc to your friend for a bit since he wants to try out some weapons he doesn't have but I do?

[zinc forge]

lol i too stuk at 90% when trying play on europe, but vpn dont' work, also asian server work fine

and dumn supports don't answer me

worst thing i already played at europe so this don't accept reconnect

[hasty tide]

Bro same I emailed them like 3 times now and still no answers

[zinc forge]

try another region

yggdrasil(asian) works well for me

but my crew on estrella

[hasty tide]

rip

[tardy sierra]

hello I have a problem where my pc restarts on its own when I quit the game either immediately or later but has no problem normally.
could someone help me?

[zinc forge]

i wrote to support in game also, and no answer too

[naive hemlock]

Recently i logged out of my account in fantasia to fix a login exception problem so when i tried to log back in to fantasia i lost all my progress, i decided to look up my account using my brothers account since we both played in the server and the account was still up. Is there anyway to relogin back to the same account?

[scarlet grail]

I will try ir tu

[hasty tide]

Thank you so much, I'll send them your way.

[digital trellis]

is there a way to bind my current google account with a TOF account?

[hasty tide]

@zinc forge sadly the guide you send doesn't work that means I'm doomed. It has to be a game problem hope they fix this soon.

[radiant edge]

The software that you mentioned earlier is against the user-agreement. However, that it works for you indicates that your loading screen stalls are connection oriented in nature.

You might also have luck contacting your ISP (in addition to Tower of Fantasy's support), to look into anything peering related or perhaps that they're doing upstream that would interfere with connection. May also be worth experimenting with removal of your router, if you have the ability to do so {meaning trying direct, modem-bridged}, and or checking if there's any firmware updates for such.

[zinc forge]

what if vpn don't help and i still can't connect to europe estrela and lycoris servers but can to asian

i already played on those servers 1 times each

[radiant edge]

I'll DM you on this one. Would need to know the specifics.

[zinc forge]

DM?

[radiant edge]

Direct Message / private chat.

[iron breach]

"Unable to enter chat messages, please use quick chat instead"

cant chat on world chat somehow, i barely even used the chat before , only now because i got some gold chips to spend on some bosses

[hasty tide]

any way to see ping in PC client?

[rain zenith]

@hasty tide should be top left corner. It is for me

[viscid field]

hmm I was playing then suddenly got kicked out, and then when I tried to log in back, it said login status exception and I got kicked out again, any ways to solve this?

[hasty tide]

thats on mobile

[hasty tide]

So VPN is bannable?

[rain zenith]

Oh yea you right sorry just checked I must just be used to it automatically being there cuz I play on both lol

[drifting plank]

Does anyone have solution to this matter ?

[radiant edge]

Per the user-agreement:

7. Player Conduct
You agree not to do any of the following with respect to the Services, as determined by us, as applicable: 

(s) use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on the Services or for any other purpose;

[austere cypress]

Does anybody know why it doesnt let me stream the game on discord???

[radiant edge]

In this case it had value, since it helped you in troubleshooting that you have a connection oriented problem. Yet, it's not a viable long term solution to use.

[hasty tide]

I see. The thing is this 90% loading issue never become a problem to me on day 1 till the last update comes. I only have 50mbps but I'm solo and never lagged on other games such as valorant and lol.

[rain zenith]

@austere cypress application capture and screen capture ?

[austere cypress]

none of them, plus tower of fantasy doesnt show at a game itself to stream, i tried app capture and screen, none of them works, completly frozen screen

[sick acorn]

can we get some controller remapping support feature?

[rain zenith]

You could download OBS and use virtual cam, do you have game overlay enabled in settings ? I could help later if u still struggling but won’t be at PC for about 10 hours if you want to DM me I’ll help best I can

[radiant edge]

It's more likely some form of routing problem rather than connection speed, persay. Though especially if you had no issues before, and this abruptly started --- that rules out it being your 'router' or any hardware that you have locally.

You'd move on in this case to reporting it to your provider and seeing what they can do here.
[unless you're absolutely certain that it started right when a patch was pushed -- regardless, it's clearly connection oriented here]

[austere cypress]

i didnt tried the OBS option, i do have it tho, ill try it later, thx a lot

[rain zenith]

Ye I get the 90% stuck loading since update too for about a minute and I’m on a gigabit

[obsidian glen]

its not crashing anymore but its laggier than before

my fps dropped 10 - 20 fps than before witht he same settings

[rain zenith]

Use window capture and capture mode using either windows 10 above or auto it’s fussy . Game capture won’t work

[austere cypress]

ty

[vague dawn]

Hello I keep crashing after entering wormhole 2-5 on normal Virgo

[minor hazel]

So is the abnormal server status 9 problem fixed, my friend is offline so can't check if GoMap or whatever servers are working rn.

[upbeat oriole]

Hey guys I'm trying to use my controller on ToF and it's just not working any suggestions?

[ionic coral]

me not working controller ps4

[upbeat oriole]

?

[ionic coral]

no support controller

[limpid steppe]

Any have a fix for iPhone 12 game just shutting off randomly?

[hasty tide]

This game sucks I haven't been able to even get onto a server since day 1

And they don't answer customer support ever

[hasty niche]

Is it possible to transfer my account to progress to another server, even tho I've got to pay?

[manic dune]

Not at the moment. Unknown if it ever will

[hasty niche]

all right =p

[hasty tide]

Sorry for the late reply but yes I'm sure it happens ever since the update. But also not sure atm since bad weather here

My UID is 00

I feel like it shouldn't be that and what does it mean

[vapid kindle]

just two digits?

[hasty tide]

Yeah

[high cobalt]

Does anyone know how to fix this issue, tried to change to different servers but it still says the same thing

[signal mesa]

anyone know how to save the current setting of controller? (I'm PC player) mine always got reseted after I'm close the game, so its bothering me 😦

[hasty tide]

Icl mines been doing that since the start and nothing seems to work

[high cobalt]

I have been playing the game for 2weeks just fine

But I just cant get in the server today I dont know what's wrong

[night tapir]

I just got nemesis and still have 105 red gold , after nemesis is gone , will i be able to get her stars with black gold?

[distant hare]

sound is gone

[glass bronze]

You will only to be buy Nemesis with Black Gold once she's added in the Standard Banner- which will take a while to happen. So no.

[hollow ember]

Anyone know why I keep getting kicked with login status exception? Are the servers down?

[silent heath]

Hi everyone! ToF doesnt support mac m1 right? do you think it is possbile to play tof using parallels? does ToF work using VM? thanks for the answer

[buoyant drift]

Can someone help? I was afk uni farming then I got logged out and then now all my logins are blank

[slow oar]

this pops up everytime i try to connect on mobile data. i have a strong connection and my phone specs meet the requirement, so i have no clue what the issue is

[mental bloom]

How to fix this error when i have 60GB open on my iphone

[slender edge]

what's wrong with my game? Yesterday it's fine. Now ievery 5 seconds it framedrops
I use PC

[celest bobcat]

problem like this still happen right now ww...and i still have problem like this, but that solutions i can give you is just open task manager and "click right end task TOF launcher and TOF game" and try play again with run adsministrator....

if that not fixed your problem you can relog...
but if you still has problem like that, pls "uninstal the game and play another game:")" yeaa i did that before because i was annoyed, after 5 days i re-installed i played the game again ww, but it still didn't change anything ww, and i just screamed at my cute character

[slow oar]

it works fine on computer but my problem is on mobile... apparently a lot of people have the same issue so im just coping D:

[strong dragon]

is it possible to change email? im trying to swap from my main email to my gaming email

[plain crystal]

is PayPal not in this game ?

[quaint pivot]

Nope. Only credit card

[plain crystal]

[Real] Kataclysm — Today at 3:34 PM
your normal debit/credit card and paypal afaik, but some devices and regions don't have paypal for some reason

[celest bobcat]

oh my bad haha

[slow oar]

all good! i appreciate you trying to help c:

[plain crystal]

are like laptops not supported ?

[slow oar]

for some regions / servers paypal is not available but is supposed to be

[plain crystal]

anyway i can fix ?

[tall epoch]

Where do I report a hacker?

[timber panther]

in-game report function

[supple scarab]

I wrote a ticket and sent mail to support for a bug in the Nemesis banner a week ago, when will I have an answer?

[brave rose]

Will there be a maintenance tomorrow?

[hallow flax]

Hey guys, have a good time there, i have a question, why i see figg is start from 16:00 but there is 7hrs left till nemesis end ?

[vague crag]

how to report a hacker?

[stark trellis]

ya, it is normal, after emesis banner is end then take a rest and wait until the frigg banner is out ya like that...

[hallow flax]

No, frigg is coming earlier than enemesis end, and they overlab, i believe

[stark trellis]

oh really?! let me check

[hallow flax]

Like this

[drowsy abyss]

Hi, I logged in today to realize that all my progression was deleted from my account, is it possible to recover it?

[stark trellis]

ya according the utc time now is 14: 35, two more hours frigg will be out. But how does they out the new banner in cn? i don see any problem

[west talon]

Hello so I can’t open my game for some reason like I can’t even get to the main screen so I would like to know if someone had the same problem or an idea to fix it?

Forgot to say it but I’m on mobile

[hallow flax]

I was thinking about there is a bug, nvm forget what i ask 😂

[versed rock]

How do I type in the game?

[quiet bane]

I don't have problems with my internet connection using other apps, but since hours ago, my TOF would always let me reconnect and then i can't see world chat nor friend list now

[naive bramble]

I downloaded ToF through my android/ios. Where can I expect to find the exclusive Avatar?

[half dove]

Is anyone experiencing this kind of error??

[thin marsh]

Windows and alt key stop doing their usual work (even when game is minimized)

[hasty tide]

check pins there is a Exception pin

[stark trellis]

ok ok 😂

[raw junco]

When you do a pull with the nuclei and hit the share button, what happens? Does it save a screenshot, and if so, where does it save that file?

[stark trellis]

log out and log in again

wait im wrong hahaha

[errant glen]

Easy Solution:

1.Log out the game
2.Restart pc
3.Login again
4.Have fun

If it does not work, let me know in this channel

[little jungle]

is there anywhere we can find patch notes?

[errant glen]

#gameplay-help

[west mica]

does this happen a lot? i was trying to figure out a way to like die or something but i didnt take damage for a good like 3 minutes while going down until i got teleported up

[green inlet]

doesn't work

[errant glen]

Second Solution:
1.Go to %appdata%>tof_launcher and check if there is this txt intl_auth.txt
2.Go to %localappdata%>Hotta and check if there is this txt intl_auth.txt
3.If the txt is only in one of this folder delte it and restart the PC. Or if it s in both folder delete it in both folder than restart PC
4.Start now the Game now it should work.

[errant glen]

first change u r name

[rain pasture]

Who’s the guy in the banner

[hallow flax]

Tian lang

[urban hazel]

any1 knows what timezone are they representing in this notice? its already 17:34 in germany

[prisma lake]

anyone help pls

[astral cape]

Ayo guys i need help, why I can't use other email as login on mobile?

[boreal nebula]

Stopped loading

[astral cape]

click game settings, and repair and hope it works well

[iron breach]

"Unable to enter chat messages, please use quick chat instead"

i cant chat on world chat... also what is quick chat

[prisma lake]

cant click repair sad

[astral cape]

Try reinstalling the whole thing including launcher

[green inlet]

doesn't work

I had both txt's and deleted then restarted

[noble locust]

How tf are we supposed to get this>

[prisma lake]

hmmmm...okayy

[errant glen]

oke Third Solution
After deleting those, reboot your PC, open launcher and run as administrator, Game Setting, Repair, wait for it to run check up, then repair

[astral cape]

Guyss I typically logged in using my Gmail, but I want to bind my gmail to ToF itself how can i do that?

[green inlet]

I didn't realize you wanted me to delete these files, but deleting the intl_auth txt's again then running repair fixed it

[velvet spire]

Guys, u can be banned if you use VPN?

I saw that u can fix the stop at 90% and go to select server screen using vpn

[hasty tide]

is it possible to use the menus on controller?

[velvet spire]

@errant glen u know how to fix my problem? When I join the game, use a tp, go to other locations, if a loadscreen appears it reach 90% then it restarts to 0% and send me back to the selec server screen

[dapper prism]

I got same problem, often occurs when TP to leader or after team battle

[surreal obsidian]

Hi. My crew is gone and i don't know why. In made it a while ago and it was me with 3 others. It was called Worldbonds (don't remember if it was capital b or if there was a space between the words in the name)

[cosmic snow]

Does anyone know how to claim codes, for this game?

[astral cape]

It says this account is already bounded

yeah 😐

any new codes?

[cosmic snow]

Where is that? Is it in the game itself?

Is it not possible to redeem codes from the website?

[surreal obsidian]

That's in game

[cosmic snow]

Speaking of, the website is loading very slowly, for me. Am I the only one who's facing this issue, or is it global?

[surreal obsidian]

Thap the giftbox/rewards/exchange

[cosmic snow]

Thank you, but would you mind also answering this question?

Okay, but it actually took me about 5 minutes to fully load the website, which is kind of ridiculous.

[balmy mauve]

Ok I have 36 ram and amd 570 which I can run god of war good graphics with 70 frames can my pc run it

[worldly oyster]

Hi guys I have the following problem. My UI was buggy and I used the nemesis matrix box but it opened another matrix that I do not want. Do you think is possible for the support to help me as I'm on tri-set already and need the correct one to make it 4-set?

[balmy mauve]

I've been waiting for a few weeks because the last time I played this game on my phone it killed it 😅

I guess my phone which can handle PS2 games couldn't handle the game

[surreal obsidian]

Does anyone know anything on why a crew would vanish when the creator didn't disband it?

[cosmic snow]

In all fairness, the PS2 is over 20 years old. Being able to run games on a console that came out two decades ago really isn't saying much.

[balmy mauve]

😕 I guess you don't know much about emulation

[cosmic snow]

I mean, I emulate a bunch of games. From my experience, they don't really hog any resources.

[balmy mauve]

Well PS2 games on Android don't work well cuz of the ram system and the bios I got all ot those god of war 2 runs on my phone good

I am still confused why the game when I have put it on the lowest graphics killed my phone shut it down on its own when I literally just played the are diablo immortal on the highest graphics

Because I didn't play on my phone I have missed a lot of stuff on lunch I only bleed for 4 days straight btw my pc was getting fixed

[pine bay]

any fix for keybind resetting whenever i start the game

[balmy mauve]

So it's not the phone's fault

[cosmic snow]

Oh, by the way, I don't think I picked the correct server role.

I picked the Middle-Eastern server, which role corresponds to that?

[balmy mauve]

And I wanted to play that game because I completed genshin and got bored from it

Like 2 hours

[hearty plinth]

Don't know if anyone else said this but, on mobile (ios) randomly it will crash and just go back to home screen. All graphics are as low as possible and my phone doesn't even overheat,,, 🥹

[cosmic snow]

I'd appreciate a response, thanks!

[balmy mauve]

Same problem but it's shutdowns my whole phone

[hearty plinth]

Ahh luckily im not that bad haha

[cosmic snow]

Would you mind stating your phone's specs/model?

[balmy mauve]

Well maybe she can run devil my cry 5 on highest graphics and such

[balmy mauve]

Well ram 16 snap dragon is 720 g and 128 gb

[cosmic snow]

To be completely honest with you, I don't really know much about Qualcomm, but I googled your processor and the system requirements for mobile and it seems as though your phone does meet the minimum requirements, but not necessarily the recommended requirements.

[balmy mauve]

Bruh the game is 22 GB I'm not downloading that that's the reason that I deleted ginshin I will wait till next month to download it

[cosmic snow]

I mean, isn't this game on beta? Of course it's gonna have issues. I agree that you should wait for the full release, if you can't even launch it.

[balmy mauve]

That's not what I'm talking about on PC in Egypt to have limited data around 300 or 200 GB and I am on 170 and I do not want to waste it

So I will just go play Minecraft or hades

[prime rampart]

it plays fine on my ipad that also has 3gb ram

[cosmic snow]

Egyptians have limited data? How come?

[balmy mauve]

We are the only country to have limited data and we specifically choose what's speed we want max speed is around 20 or 30 mg and I have to be monthly like anybody else

[cosmic snow]

My god, that is awful! I never knew that. I'm not sure why you do things like this, but I hope that wouldn't be permanent.

[balmy mauve]

I think it's about to change because there is a lot of uprising that has been happening because of the internet

[gloomy heath]

I just started to log in and started getting login status exception anyone know a fix?

[sturdy coyote]

anyone know how to fix white infinite loading screen when trying to purchase tanium, looks like this

[gloomy heath]

You're the best!

[ivory epoch]

I am stuck in a cutscene :/

[surreal obsidian]

Setting someone free?

[ivory epoch]

Yes thats where I am stuck

[winged delta]

My SSR box from the Newcomer Event disappeared from my inventory. According to other people I have asked, you can't discard the boxes so it's not like I accidentally deleted it, there's no visible timer, and all my other SSR weapons/stars are accounted for, so I didn't somehow use it and gain a new/dupe SSR. Does anyone have any idea what might have happened? There's no real category for missing items in the in-game support.

[surreal obsidian]

Close and re-enter. That's what fixed it for me

[winged delta]

no I have done that multiple times already

[surreal obsidian]

Sorry. That was for Lin

[winged delta]

ah, np :)

[ivory epoch]

Thank you it fixxed it

[surreal obsidian]

No porblem

[twin copper]

anyone had BSOD dpc watchdog violation on pc after frigg released?

[short cloud]

Hello there i need help from anyone

i just bought red nucleus (127) and instead of taking red once the game gave me yellow once (127)

[hasty tide]

That's a game issue email them asap

[short cloud]

at what e-mail exactly?!

[hasty tide]

#game-support

[serene zephyr]

#1007842564726075432 i forgot to attach these

i've spent money on this game so i would love to know why my spawns are broken

[late pivot]

Hi, I made a purchase today and I did not receive this said purchase how can I do to recover it?

[short cloud]

should i close the ticket after writing the issue or wait!?

[visual silo]

ther's no solution yet?

[supple shard]

i cant find claire, I've circled the map

[radiant edge]

Those types of visual artifacts are common with Intel Integrated Graphics. Assuming this is what you're running on, yet will DM you just the same to collect more details on your hardware incase [Just to make sure this isn't a system with hybrid-graphics incorrectly choosing the integrated].

-- If that's the case {that you've only an Intel IGP}, the best bet right now is to report the problem with Intel's driver team. The more reports, the more likely they are to prioritize looking in to this.

[radiant edge]

If you've made a purchase and not received the goods that you've purchased after some time, you'll likely need to contact Tower of Fantasy's support. They'll investigate it, and eventually get you the goods that you've paid for.

• More instructions sent via DM.

[magic jolt]

Hey is it possible to change the weapon skin at the moment? (Not the simulacra skin)

[radiant edge]

Don't believe so. Assume you're talking about the change in weapon skin that happens at 3-star up.

[magic jolt]

Yeah because i saw on cn you can change it

[tired crane]

what do you do about login status exception

[fallen loom]

I have a question, do these banners work like with Genshin Impact? As in, if you don't get the banner character the first time, the second time you reach pity it's a guarantee?

[radiant edge]

If you don't receive the character on the first banner pity roll (threshold), you'll be able to buy the weapon from the limited weapon store using the items {currency} that you're attaining each roll -- should you not get it by that point.

[hasty tide]

help, i was disconnected cause my net problem and when i reconnect i always get this and force close

[vapid kindle]

1. Exit game
2. Log out in launcher
3. Close launcher in the background and ideally restart pc.
4. Open the game then login again.

[hasty tide]

i'll try this thanks

[radiant edge]

When did the BSOD occur? Starting the game, during the game, after closing the game?

• You've never seen this before the latest patch was pushed?

Just to be sure that it's actually an anti-cheat related bluescreen. Please check under "%SystemRoot%\Minidump", and send me (via DM's) a copy of the latest one generated. (assuming this lines up with your latest game induced hang)

[radiant edge]

Possible that you can try another Internet Connection {cellular or otherwise}?

When the embedded browser can't reach / load a page, you get a blank white screen akin to what you're seeing there.

[sturdy coyote]

alright, ty I'll try that

[signal oyster]

hi !

i dont know if im at the good place but i just buy some pack of Tanium for the first time but i dont have the "free tanium first buy", it is normal ?

[thick cosmos]

I don't see anything wrong with your history

@serene zephyr Just so you know: The guaranteed SR/SSR every 10 orders is a ROLLING 10. It's not that on the 10th, 20th, 30th, 40th, etc wish, you'll get one.

You'll always get one within 10 wishes of your LAST SR/SSR.

[lavish finch]

I did buy tanium, but didn't get any first purchase gift

Oh, there're other people with this problem

[thick cosmos]

Do note that the bonus for first purchase is in dark crystals, not tanium

[stone cipher]

How can I connect plz

[lavish finch]

Oh, I see. Thanks

[radiant edge]

It's against the user-agreement:

7. Player Conduct
You agree not to do any of the following with respect to the Services, as determined by us, as applicable: 

(s) use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on the Services or for any other purpose;

These types of disconnects (the 90% loading stall) can also be hardware caused if the client is just taking a very-long-time to load all assets. {e.g, swap thrashing or otherwise} Also can be caused by software, AV, firewall, or otherwise, and I've seen a few cases of routers being the culprit as-well.

Cellular tethering (unless you've an iPhone) is an easy way to test if it's connection oriented without breaking the user-agreement.

-- If the problem is connection oriented {and not the router}, then the proper long term solution is to contact both your Internet Service Provider and Tower of Fantasy's support team (via support ticket). Essentially to have both parties look in to peering or routing related issues between yourself and the game servers.

[severe magnet]

I left my last limited pull at 79/80 and got zero on the frigg banner. Then, I did my next pull of 80 and got coco. I thought I was guaranteed to get frigg? Is that not how it works?

[thick cosmos]

No, that is not how it works. There is no guarantee on the limited banner, it's always 50% for limited whenever you pull an SSR.

The only way to "guarantee" the limited character is to collect 120 Flame Gold and just buy them outright from the store

[severe magnet]

Ah, I see. I thought if you lost the 50/50, you got it, similar to other games. Okay. Thank you.

[radiant edge]

MK_Solotov -- appears to be on an iPhone. Unfortunately this is a known issue, chatting over DM's.

[hasty tide]

Hi I'm the guy earlier who's also complaining about the 90% loading. So after the mini update it just got worse I literally can't enter the server at all I did everything and even tried risking it thru vpn and I still can't enter the game I just don't know what to do now

[glass trellis]

How to install in pc?

[serene zephyr]

they dont say that anywhere:/

thats pretty stupid and unfair and needs a revamp imo

[radiant edge]

-- Missing file is part of the DirectX June 2010 runtimes.

Try installing the "DirectX End-User Runtimes (June 2010)" standalone, and then the "DirectX End-User Runtime Web Installer" as well. Installation of the game should-have installed the needed runtimes, yet may not have for some reason.

Links provided for each of the above respectively:
https://www.microsoft.com/en-us/download/details.aspx?id=8109 -- "DirectX End-User Runtimes (June 2010)"
https://www.microsoft.com/en-us/download/details.aspx?id=35 -- "DirectX End-User Runtime Web Installer"

[thick cosmos]

That's how most pity systems work honestly. It's the same system Genshin uses for 4*s

[copper wasp]

Genshin's wishes dont roll over to the next day from what ive heard

[thick cosmos]

Genshin's pity does carry over to the next banner. But that's neither here nor there.

[glass trellis]

Thx, i'll try it

[radiant edge]

Have another Internet Connection that you can attempt? Cellular tethering or anything else.

• Everything leading up till now did sound like it pointed towards it being the connection, so I'd focus on that for the time being.

[dull mural]

hi guys

i have a problem when downloading game, yesterday got 9gb download, i pause the download so i can download it tomorow

but the download restarting, so how to fix this?

[radiant edge]

If the download already restarted, unfortunately there's probably nothing that can be done at this point to recover the prior progress.

[dull mural]

no ,i just paused the download and turn off my computer

[radiant edge]

That said, far as what happened. I suspect the trigger was having paused the download between a version transition happening.

[dull mural]

so today is update?

[radiant edge]

As seen in your screenshots, the version number incremented between them. Just a hunch, not certain this would happen otherwise.

[dull mural]

okay thanks, uninstalled

[serene zephyr]

i was hoping this game was gonna be more ftp than genshin, im sad now :(

[astral cape]

heya how can i bind my gmail accoun to official tof? i tried mine earlier it says my tof is already binded to something

[wet panther]

Why i had BSOD dpc watchdog violation on pc after close game ? what should i do?

[twin copper]

its about 5-10 minutes after logging in to the game
i have encountered them around mid august but never again until friggs update today
yeah i've google them i think some people mentioned that it is the anti-cheat
Sure i will send the file to dm, pls accept my friend req

[deft mason]

for the SSR, it is
every 80th pull you are guaranteed an SSR, getting an SSR in the same pull does not change this

[thick cosmos]

Yes that one is 80 hard, with no reset. The "every 10 orders' is though

I said SSR because an SSR counts as your "guarantee every 10 orders", so you could end up with a 19 order gap between SRs

[royal hedge]

Can some one tell me where I can complain about being unable to play anything any more?

I am unable to do these three.

[hasty tide]

Sadly I only have one internet connection

[jovial stone]

idk where i have to ask but i still didn't get my flaming gold back :/

[frank hill]

hey can someone tell me why i cant launch my game pls? :/ I click on the server, and after the 99% loading nothing happens

[spice crest]

Do you have any Vitality?

[scarlet grail]

i can't log in with the email bcause it says theres no account

[fallen surge]

Need help how to fix this,already tried to reinstall again and still got update error 😔

[scarlet grail]

does anyone know how to link a google account to hotto account

[astral cape]

Who experiences random fps drop in the game? 😐

[royal hedge]

It is not related to vitality. every time I go in one of these I get booted out with in 1-10 sec. unable to connect to the server(reconnect). My friend is on same Internet but she can play without any problem.

[dim igloo]

Guys... Hmm... I changed my password and now my character was deleted? Can someone please help me out :c

[ashen flare]

Both Nemesis banner and Frigg banner are up right now, if I pull for Frigg will my flame gold still be turned into black gold tomorrow when Nemesis goes away? How does this work?

[thick cosmos]

The two banners have separate flame gold. Nemesis is Flame Gold (Rebirth). Frigg is Flame Gold (Ironheart). Only Rebirth will be converted

[royal hedge]

I dont think so. I have 100+ flame gold on nemesis and 0 flame gold on frigg

[ashen flare]

Ah didnt notice that detail, thanks so much!

[halcyon garden]

Cant switch weapon skills to right click in option, is that normal?

[quiet cypress]

Hello! I have just earlier upgraded from a GTX 1070 to an RTX 3070. After I had installed it everything seemed fine up until I opened ToF. The game looks blurry and outlines of everything is kinda weird, almost like the rendering engine has taken a shit or my render resolution is at like 50%. This does not happen in any other game and all menus and still screens are fine. It is only happening with the game world and my characters/enemies. Anyone had this happen to them or know how to fix it?

[quiet cypress]

To add to this I have clean installed my graphics drivers with DDU and reinstalled the game deleting all files including the ones in appdata

[wispy sierra]

For people who are experiencing PC crashes specifically hard crashing the entire pc or watchdog violations; launch the TOF launcher with administrator privileges. I also had to write a custom .ini file for blocking D3D rendering.

[wispy sierra]

Have you looked at in game settings? I distinctly recall having to mess with numerous settings to fix it.

[quiet cypress]

this is what the game looks like

[thick cosmos]

Yes, I believe some keybinds cannot be altered to specific keys

[hardy whale]

how to change fb account?

[halcyon garden]

Okay thx and how can i gon in the shop?

[quiet cypress]

yeah have tried all settings nothing seems to help

[hardy whale]

i want to continue on another acc

[wispy sierra]

It’s not an issue I recall having past that… You may need to look up a way to disable D3D rendering to fix that. I had to write a file based on a forum post on how to fix crashing which may have impacted the rendering since it was a forced render change

[idle cloak]

quick question is it safe to topup now

[obsidian ridge]

So after the update my BSOD issue after closing the game returned

[wet panther]

me too

[spice berry]

Still no way to remove the simulacra notification? Will they ever fix it?

[tepid hull]

the only way to know is by trying ig

[smoky rain]

Hi, everytime I start the game with the launcher win11 want to use this as admin. Is there a way to start the game without admin rights?

[tepid hull]

Right click on the launcher, properties, compatibility, uncheck run as administrator

[smoky rain]

That doesn't fix the problem. the property is not enabled

to be precisely. The admin prompt came if I klick "start" in the launcher

[obsidian ridge]

No BSOD solution?

[quiet cypress]

Anyone have any ideas?

[tepid hull]

@obsidian ridge try launching your pc in safe mode see if it keeps doing it

@smoky rain try to find the game file. exe and do the same procedure, but most games require the admin permission anyway

@quiet cypress the KansasMan replied earlier "Its not an issue I recall having past that… You may need to look up a way to disable D3D rendering to fix that. I had to write a file based on a forum post on how to fix crashing which may have impacted the rendering since it was a forced render change"

[quiet cypress]

yeah ik already tried his and it didnt work

[tepid hull]

have you looked into your nvidia settings?

[fallen surge]

Anyone have fix for this problem?

[quiet cypress]

yep cant seem to find anything that would effect it

[lean patrol]

I'm having a problem with claiming discord and fb rewards i followed both got nothing

[smoky rain]

@tepid hull The is no game.exe. The only file that make sense is the QRSL.exe. But nothing changed. Do you use your PC and the game without admin rights?

[atomic pebble]

hmmm... this statue aint moving

is the only solution leaving and re-starting the lvl?

[radiant edge]

Unfortunately, there is no way to run the game without administrative rights. This is a requirement as a result of the bundled anti-cheat.

[hasty tide]

hi, i have a problem when i login my account i cannot see wheres the server i played and when i manually choose the server i played the level is reset back to new character. i already relogin my account like multipletimes its still same. maybe someone have a method to fix this?

[dark finch]

I can't move my camera after alt tabbing, how do I fix this

[brave vale]

Hello, where can I talk to someone about a problem running the game?

[quiet cypress]

Tried booting up with the GTX 1070 again and game looks completely fine gonna try and reseat the 3070 to see if that was an issue

nope still looks like shit with the 3070

[rancid bay]

question to a friend of mine it appears an error

anyone got a clue of what it is or why it happens

[compact current]

cant connect with google

[hasty tide]

YO! got a little problem on my hands here. Whenever i Launch ToF it loads into the "click anywhere to start" section then just closes down. My games was all fine yesterday, any help?

[rancid bay]

graphics lower them or just take shadows away

[lapis elk]

Hey, I'm trying to whale for nemesis before she goes, but every payments get refused, I've tried a prepaid card and a credit card, both of them get refused, is there a way to fix that or am I just screwed

[compact current]

i lost my account fuck this

dont use google guys worst shit ever, i just loose my account , cant connect

i got hacked man wtf

[hasty tide]

same bro but mine have a problem with the game data got reset to a new character idk why

[compact current]

i spend money and shit ..

[mint cedar]

hello i need help, when i open the game i get "connection status exception, exiting game!" error message closing the luncher does not work even when closing the game with the background

[compact current]

support aint shit too , u need to ask and by the time ur account is lost

[hasty tide]

i already sent a email to support like 7-8 hours ago maybe i have to wait

[compact current]

pff..yeah

got no choice , man i wanted to show the game to my friend ..now i look dumb not being able to play

[hasty tide]

hahaha same bro, but i have no mood to play from zero xD

[compact current]

same man ..

[jagged marlin]

Anyone trynna hang in a vc chill n stuff imma be exploring if u have any questions I'll answer

[hasty tide]

maybe if u have a screenshot of ur uid makes u get a little chance to get back ur account xD

[heavy inlet]

same error for me rip game for today

[compact current]

nah im fine it was google server , i was stressing cuz my phone buzz me that my google acount was connected somewhere , but still , got me stressing asf rn and mods aint helping tbh..

[nocturne saffron]

Is anyone here playing on pc with controller my friend is having an issue and his controller is not working for the game at all

[wintry gale]

my launcher seems to be broken, the "Game Settings" option is missing. I was able to play the game today without updating and had frigg's simulacra equipped, causing my character to bug out like this. I have tried uninstalling the launcher, and cannot repair my game files.

[loud rampart]

Ok i got DC ingame because internet went down and now after i try to boot it up again i get this error.

I assume its becasue my character is still ingame but its been 20 min now ^^

[quaint root]

Hello I have a problem, I want to login with my account on android but I said I can't cause my password or mail or not correct, I check and change my password

[tall totem]

My flame gold didn't turn in to black gold ?

[worthy finch]

was about to say the same thing, i want my gold :< I FOUND IT NEVERMINd ITS IN MAIL

[tall totem]

I thought I was the only one I had 92 flame gold

[urban sparrow]

is this apart of the skin or a bug

[tall totem]

Oh ok thx

[old cedar]

Where is the Venus weapon? I have it but I can't obtain more to upgrade it

[wintry gale]

after completely deleting all the game data now im having the "No available versions" bug, is there any fix?

[keen dune]

It’s not in the normal shop yet. It will be eventually, but probably not for a few months

[urban sparrow]

not even in the CN shop yet so gunna be a long wait

[old cedar]

ooo okey, I hope it will be solved soon, it should be added when the event ends if you have it ^^

[willow onyx]

Its normal if im blocked at 8/9 ? (i have 9ssr shards and more)

[quiet cypress]

eh not really my game is super blurry and the edges of my character trails for some reason

only happens when im using an rtx 3070 and doesnt happen in any other game

[untold dove]

Did something happened about the flame gold supposed to be converted into black gold after nemesis banner ? I didn't received any, no mails either

[quiet cypress]

also doesnt happen in menus so i have to assume its an engine issue

[dim igloo]

same!! already sent a ticket but I'm still waiting for a response

[vast ibex]

im stuck this screen

Server switching should definitely be added to the game. is it possible?

[hasty tide]

ohh u open a ticket from discord?

[dim igloo]

I sent a email

[polar brook]

bruh i thought they already fix it but seems they are doing nothing 💀

[hasty tide]

Anyone know how to add Azerty mode?

azerty keyboard type

[crimson cobalt]

if my mind isn't broken it's supposed to be 9 SR relics 😒

[compact current]

guys can we change into a female or we gotta create another account everytime

[quiet cypress]

theyll eventually add a gender change ticket

[compact current]

lol i hope so

[grizzled kernel]

anyone getting disconnected frequently when loading bar reaches 90%/99%?

[vapid kindle]

known issue, have you tried the following? https://rentry.co/fixtof

[spring ginkgo]

i'm having this issue too, i had around 80 flame gold which was supposed to convert but i haven't gotten anything...

[grizzled kernel]

will try ty

[normal fiber]

Anyone know how to fix that

[quiet cypress]

Hello! I have just earlier upgraded from a GTX 1070 to an RTX 3070. After I had installed it everything seemed fine up until I opened ToF. The game looks blurry and outlines of everything is kinda weird, almost like the rendering engine has taken a shit or my render resolution is at like 50%. This does not happen in any other game and all menus and still screens are fine. It is only happening with the game world and my characters/enemies. Anyone had this happen to them or know how to fix it?

[frank hill]

why i cant launch my game. When i click on a server there is a loading screen and at the end nothing happen

[hasty tide]

Same issue with him already did that unfortunately it's not working for me

[grizzled kernel]

fix doesn't work for me, what is weird is that I tried on different devices, my laptop and phone with decent specs and even different internet connect it still occurred no matter what I tried, I wasn't facing this problem last week, only recently.

[hasty tide]

Incase you tried the second one where can you find this?

[grizzled kernel]

Run > %appdata% > just follow the directory, tbh I don't understand your question

[meager basin]

I can’t login on mobile or pc

[hasty tide]

I mean have you tried this one? If you did how did you did it? Because I don't know where you can see this files

[meager basin]

It just says disconnected from server when I try to login

[tribal bobcat]

when tof launcher is downloading an update it cuts off the internet for itself, my pc and all the other devices in my home net, is there a way to fix that?

[grizzled kernel]

Have u tried this? @hasty tide

[meager basin]

This game is the only thing unable to connect on my phone

[hasty tide]

Am I doing it right?

[grizzled kernel]

No no, just type %appdata% on the run menu

[meager basin]

Currently getting 300mb down on my phone but can’t login

[hasty tide]

Oh I got it

[grizzled kernel]

glad i could help

[hasty tide]

Thanks

Didn't work :V

[grizzled kernel]

🤣 same here

what annoying for me is that it also occurred on my phone, i guess im having some connection issues

[pale scarab]

Got a bug for trying to purchase Tanium. It charged my card but didn't get anything in game. I sent a ticket but was wondering if it can be solved here or should I wait until whenever they reply?

[grizzled kernel]

lmao been stuck for 5 mins

[hasty tide]

Well the other mod earlier said its most likely a connection issue. But I think its not on my case because ever since that maintenance and summerbreeze event update my TOF starts to crash on 90% on spacerift which is I don't really mind at all. But earlier the frigg update make it worse because I cant enter the game at all

[grizzled kernel]

so true

[trail atlas]

Keybindings is disappear from the screen

[grizzled kernel]

there are ppl on my world chat saying that if u unlock 100% of everymap ( which i did ), there are ppl who suffer the same "90%" problem

[grizzled kernel]

F1

[hasty tide]

I didnt even complete every exploration points on my map lol I'm at 85% on everything

[trail atlas]

Thank you, dude 🙂

[grizzled kernel]

no prob

[grizzled kernel]

this game legit run smoothly in the first week, and only kicking me back to server select after the recent updates

[hasty tide]

same hoping it's a game issue and they will fixed it next patch

[royal kernel]

How to get rid of the DLSS on PC?

[ancient forge]

i'm sad now

[dusty mulch]

guys so im pretty sure that i collected all the nucles in warren area , is there any nucles or something outside this area and it counts as warren ?

[ancient forge]

@dusty mulch try tthis one

[dusty mulch]

i take it already

[ancient forge]

maybe that one on the edge?

[dusty mulch]

if it is on the map website im pretty sure that i take it

[ancient forge]

I follow the website and get it all 🤔🤔

[dusty mulch]

wired is there was any nucles outside the area ? ( warren )

like i remember there was a bug in the website when i was exploring navia or banges there was some nucles counting as another area

and btw is that a bug ?

[grizzled kernel]

Yes navia is weird

[glad zephyr]

hello! My friend and I got a 3* character but we want to use the default weapon skin. We saw that CN can switch to the default, will International also get this feature through a patch? Or will this stay china exclusive?

[austere stag]

hey guyz, cant login through gmail button, login failed error

[obsidian fable]

Login status exception?

[drifting pond]

@obsidian fable I'm having the same problem.

Can someone help?

[meager snow]

Same issue

[obsidian fable]

There was an update for the game for me, trying to update it

[obsidian fable]

Are you on Alintheus?

[drifting pond]

Ether (EU)

[meager snow]

Celestialrise (EU)

[dusty mulch]

any idea ?

[obsidian fable]

One of the diamonds on the map probabaly a black nucleus somewhere

[dusty mulch]

@obsidian fable what

[obsidian fable]

The diamond shaped icons on the map

[dusty mulch]

oh so is that a bug ? , you mean the icon when you be close to the nucleus ?

[obsidian fable]

oh wait nvm I just realised your at 100% I misunderstood

[dusty mulch]

yeah that wired

[obsidian fable]

Did the update, ran a fix still got login exception

[exotic copper]

There could be a multitude of reasons to why that's happening, but please do not ping all of the mods or sr mods, most of us don't know the exact solution to a possible connection or server issue.

[dusty mulch]

fix ur game

[austere pasture]

No minidumps.

[obsidian fable]

@drifting pond @meager snow got mine working, there was an update for the launcher, top right three lines and then check update after the update mine worked

[grizzled kernel]

lol mine have +1 on pods

[jade seal]

so when i buy the monthly pass multiple times do i get more tanium? or is it just the first purchase?

[drifting pond]

"Purchase and get 300 tanium"

[dire epoch]

bruh i reinstalled the game and when i tried to log in using fb it doesnt work

[frank hill]

Hey why i cant launch my game. When i click on a server there is a loading screen and at the end nothing happen Pls

[grizzled kernel]

300 tan per purchase

[drifting pond]

Tried the same, but already on latest version

[jade seal]

i didnt get it on my second purchase

[grizzled kernel]

idk mine works

[dire epoch]

how do i login using fb

[jade seal]

nor did days go up

[drifting pond]

Log in, then log out of the Launcher. That worked for me instead.

[neon valve]

I haven't played ToF in a bit, does it still blue screen for some? Watchdog Violation?

[grizzled kernel]

probably purchase validation issue

the game hasn't recognized u purchasing it yet

[glass helm]

can someone help me ive already tried F11 the repair button is under the launch button and idk why but my launcher is in like full screen and i cant exit full screen

[tall meteor]

So after a week or two I got no further response from support about account ban, yeah no explanation and such what a huge disappointment. While account Buy and Sell is going strong plus paid cheats/hacks users can roam the game freely yeah fair play indeed.

And from the email they are asking me to rate their service? For what? Not taking any action for 2 weeks nor giving any follow ups or any detailed explanations and such, yeah not gonna happen.

[obsidian fable]

Maybe loging out the launcher then? When It restarted it said it was logging back in

[weary anvil]

guys how to fix installing stuck at 100% ??

[wintry gale]

has anyone encountered this? theres no "Game Settings" button on the launcher either so i cant repair anything. (Text says: "Game progress creation failed" with the error code 1400004)

[eager atlas]

im reinstalling in hopes of fixing login status bug

[wintry gale]

i deleted the game files, uninstalled the launcher, and nothing works still. it wont even let me install the game

[obsidian fable]

You can access settings through the three lines button at the top next to minimize button

[wintry gale]

there is no setting to repair the launcher, when i check for updates it says “already the latest version”

[visual silo]

Its there xd

[wintry gale]

look at the previous image i sent there’s literally no button

[warm violet]

Im playing on ios on the mean time please help

I tried reinstalling

And pressed try again button for alot of times still not getting fixed

[compact current]

guys i helped 2 of my friends to join the game

how i get the money to buy chat skins

[clear oyster]

does anyone know which similucrao item does frigg like?

[red bloom]

im not able to log on rn for some reason

[native hearth]

quite a number of people are having the same issue

i've also just tried to repair the game but that didn't fix it either

[red bloom]

yeah repairing didn’t work for me either

restarted my pc seems to work now lmao

[drowsy helm]

Is it normal to just get signed out out of nowhere?

[rugged zephyr]

should i be okay? im trying to call the suport to try to give the money back, i didnt want to refund

[leaden kernel]

can someone help me? My update keep stoping at 5% everytime i try to update

[prime dawn]

Anyone didn't receive the rookie bundle after purchasing it?

[little kernel]

Does anyone know why I am unable to log into the game on mobile data? Even though my connection is normal and I can enter every other game like Genshin and whatnot

[clear goblet]

why the game is not responding

anyone know how to fix this ?

[obsidian tartan]

mine is okay i can log in without the error?

[rough cliff]

help i can't join a server

[inner summit]

anyone have problems purchasing after like 2 times?

[rough cliff]

i can't join a server for some reason

[inner summit]

whats the error

[rough cliff]

it says disconnected from server

[inner summit]

pc or mobile?

[rough cliff]

pc

[inner summit]

could be ur firewall

[formal inlet]

Anyone know why my mobile have overloaded hot

[solar adder]

Is it just me or when i play TOF my game freezes and my monitor keeps flickering? Even though i already quitted the game

[midnight remnant]

Im having BSOD after frigg update, i had this issue in the first week of tof launch but it was resolved on its own after that very first week, now it's back again, does any1 hv the same issue ?

[livid urchin]

how is possible for sensitive words are censor but the word N is not yall so stupid

[livid urchin]

Is normal for a phone to heat-up when two things ur running a big size app n its constantly running so what i do is play near the a/c

[eager atlas]

i've been getting login status exception problems for the past 5 days and i've tried all of the trouble shooting things i could pc restart, password change, logout, everything

[eager atlas]

ive even uninstalled and reinstalled the game

[formal inlet]

Is that true? But i played 30 -40 min have issue like that for me its too early for me.

[livid urchin]

lol i have a new iphone 13 and it heats up by just starting up the game a lil once i am fully on the game i can already feel it getting warm

I use my phone without a case so i can feel when is to got i just go near an a/c
I played for 4hours constantly and it just closes on me cuz is hot even close to the a/c. After that i just let it cooldown then just go back playing

[eager atlas]

any idea how to fix the login status without emailing tof support

[formal inlet]

I just fear about my mobile is going to problem with my battery again, if i to long played this game. Maybe i should played game etc for now.

[kind horizon]

Hello is anyone possibly experiencing the issue where you bought the collector's pass but didn't receive the advanced pass rewards?

[livid urchin]

The battery isn’t what it heats up, is the processor

[eager atlas]

how did i even get here

[buoyant drift]

Can someone pls help me? My accounts progress got wiped

[wet panther]

me too

[formal inlet]

If the processor heat up is that Dangerous?

[glacial tangle]

what is this extra box lol?

[livid urchin]

No, from personal experience been a mobile user no, never had a problem once with that, all u gotta do is letting cooldown

[storm hornet]

Is it save now use black gold? To exchange it to weapon? To whose got bug nemesis banner

[livid urchin]

I also play Genshin n it does the same thing as ToF

Is just cuz of the app size

Some phones weren’t made for gaming

That’s why there is Gaming Smartphones ( those are really good but i never liked it cuz of the design of the phone )

[formal inlet]

Which phone you use?

[livid urchin]

iPhone 13

[vocal hound]

how can I fix this damning thing

[thick urchin]

Is there still no word on this terrible micro-stuttering issue?

[lilac lance]

Have you tried logging out and logging back in again?

[formal inlet]

I use xiaomi f3, I think that gonna be problem if not for gaming..

[vocal hound]

I did, everytime this thing pops up I restart every single time, even restarting my own device to no avail. This damn thing only lets me in after I wait it for a couple of hours

[formal inlet]

I just want to know if anyone have same thing in mobile overheat for played this game like 30 min

[livid urchin]

I just get near the a/c tbh
It works really good since it doesn’t have a cooling system

Yeah my hands freeze but worth cuz i get to play

[lilac lance]

Assuming you have PC, have you tried running the launcher as Admin?

If this doesn't work or if you have mobile then I'm not sure how else to help you sorry 🙁

[hasty tide]

does the chinese version of tof have a cantonese dub?

[formal inlet]

Same maybe I should try it out,

[storm hornet]

Anyone know?

[vocal hound]

Already tried everything I can but yea this issue's for sure not on my end

[formal inlet]

I think you wrong ask chanel bro, you should chat on tof discussion.

[storm hornet]

Oh thanks for info man

[formal inlet]

No problem

[lucid ember]

This game specifically causes my computer to crash and freeze upon exiting the game. Never had anything like this before, considering uninstalling it tbh

[hard rain]

Available the entire day. Available 12:00 - 11:59. What is the truth...

[clever crown]

@shut capeCan you send the art here

[shut cape]

i resent it in #973378443976777788 as warden asked
was i supposed to send it here

[dusk totem]

everytime i launch specifically tower of fantasy my game crashes this never happened be4 only when i downloaded the new update any reason why

[lunar zephyr]

is there a crash error message?

[dusk totem]

no it just crashes

[timber gazelle]

suddenly my controller trigger does not work? it usually lets me aim before firing, now, no matter what weapon, it’s not allowing me to aim with left trigger

[vale edge]

will we be able to change the server someday? or nope

[junior smelt]

Hello~
My game keeps crashing. Is there something wrong or something I should adjust? I play on Pc.

[barren lance]

if you are crashing, check the Hotta.log in %applocaldata%\Hotta\Saved\Logs and read the few last lines, and post them here

[bleak nymph]

Hello i need help

i have two 2 account on a different server (NA&SEA) on a same Gmail.

I want to delete my NA account
And already sent a deletion request.

My question is do both of my account will be deleted or just The NA one?

[barren lance]

@dusk totem @junior smelt

[barren lance]

If you asking to delete the NA one only, the other will be safe

[gentle shuttle]

how can i use the default (0 stars) weapon skin?

[barren lance]

Change it through simulacra menu.

[bleak nymph]

Thanks!

[gentle shuttle]

i tried that but it doesn't work, it just change the skin of the character not the weapon

[dusk totem]

there isnt any of those in the folder i searched all of them

[fading rapids]

Idk if this a bug or something on my end but is the game server like delay?

Cuz it takes few seconds for anything to register in fights especially in open world and coop

[slender schooner]

is there a reason this game cant be screen shared on discord its seems to be bugged

[mystic cloud]

i have the same problem

[bleak nymph]

Hello i need help again😂

I received this after the account deletion request, i was trying to login on my SEA account.

This triggers my trust issues😂

Should i be worried that both my acc would be deleted or this is just a message for my NA account???

[slender schooner]

i hope the devs address it soon its def not my computer tbh

[mystic cloud]

yeah i know its not my pc cuz this the only game that does it

[fading rapids]

Pretty sure everything was working fine before frigg banner dropped

[wet panther]

help me i got blue screen after closing the game

[tall epoch]

Not huge, but is there a reason why on my crewmates list my level shows as 51 when I am 54? Been like this since 51

[stable mulch]

deletion is for the whole account, region doesnt matter.

[bleak nymph]

Thanks! And loggin in means withdrawing the deletion right???

[stable mulch]

yes

[bleak nymph]

Okay thanksss agaiinnn!

[proud zealot]

Please help, I cant top up inside the game.

[proven spruce]

hi do anyone knows how to fix the game, everything is fine by server selection but it keeps closing itself after that.. im playing on PC

[vast ibex]

what is this bruh?

@weary inlet @hasty tide @proven cedar can someone help me?

[weary inlet]

Please contact customer support if you are facing a payment issue.

[fresh lagoon]

does original or extreme look better?

[pearl frigate]

anyone know, why i still didnt get apex league reward? its already reset right

[junior smelt]

Uhmmm so I can't use my Pc anymore. It freezes even though I don't touch Tower of Fantasy. I can't even get to the folder to send it to you.

[proven spruce]

This is the hotta.log can does anyone know how to fix this

[kind horizon]

By any chance has anyone encountered not receiving Advanced Pass Rewards when you purchase the Collectors Pass?

[last knoll]

Hello guys I just bought the monthly pass the 100 dark crystals everyday but when I paid already... the tanium nor the monthly pass appeared in my account? I do have the order number receipt in my gmail

Anyone here experienced the same problem? How'd you resolved it? Thanks

[cobalt sparrow]

bro finna got finnessed

[fossil rock]

this never worked for me 😦 i mean it did but like less than 5 times

[vapid kindle]

Hi there, please contact customer support via ingame tool for payment issues.
Afaik you get neither Tanium nor the pass by mail. All i got was the daylie mail after purchase^^

[vapid kindle]

Sounds like a hardware problem

Please check in #faq if you meet the minimum requirements to play ToF

[hoary iris]

[junior smelt]

I got the same thing earlier today. I logged out and logged back in. It worked for me then.

[hoary iris]

omg really? :C

[junior smelt]

I'm sent the selected text folder. Hope I'm correct and thank you in advance

[indigo hull]

Why does controller support not allow me to attack when near an item that I can interact with? It

[dim igloo]

I've seen more people besides me complaining about missing data/character (as our character got deleted somehow), but I didn't see any MOD acknowledged this issue. Please.

[hoary iris]

@junior smelt ty

[junior smelt]

Happy I could help

Now I just have to wait for someone to help me

[stable mulch]

log looks normal and in world of astra region, whats the issue again?

[late cargo]

I'm tryna play ToF on my iPad Pro and I have a bluetooth mouse and keyboard, but my mouse will not move around in the game. I'm not sure why. Like my camera will not move around with my mouse moving. It's the only thing that doesn't work because stuff like left click to attack and right click to dodge still works. Everything else works just like the PC version on the keyboard as well. Idk if I can change keybinds at all in the mobile version, etc. Can anyone help?

[maiden harness]

How to resize the launcher in laptop? Alt+enter and f11 not working 🙂

[gusty terrace]

Check your Navigation Settings and see if you can change it to Mouse.

Do you have iOS 16 or 15 ?

[late cargo]

15.5

[rotund hemlock]

Hello i play on PC and when i log in the game i always get this and then the Game Closes. Can someone help me ?

[gusty terrace]

Check your Navigation Settings and see if you can change it to Mouse.

[honest flax]

restart the game aka the whole launcher and try to run as admin

[rotund hemlock]

Will try sec.

[late cargo]

ill try and get back to u

[rotund hemlock]

Worked. Thanks

[honest flax]

No Problem

[late cargo]

i cant find the navigation settings

[safe latch]

I dont know if it is the proper location but: is anyone else having trouble creating friend groups? I was able to create one once but since then I can't anymore. I'd like to sort my friend by role/crew but can't create more. I even deleted the one i've created expecting that you could only have one but then I wasn't able to create another one again.

idk if it sounded confusing, it's kinda specific, but i'm having this trouble and don't know how to cope with it hahah

[maiden pivot]

Ehm my game doesn't let me get in, I choosed the server and clicked start then it loads until 90% and takes me back to Server picking...I already restarted everything what is going on....I'm playing on pc

[somber ingot]

Is there any known way to change the korean servers language to English? The Korean client only supports Korean or Chinese. Is there any plans on supporting English?

[olive fjord]

is asia pasific down rn? i cant enter the game ? im using takoyaki
Disconnected from the server .

[gusty terrace]

if the server were down, it would be red

[olive fjord]

idk it's green and my ping is fine enough in other game

[maiden harness]

How to resize the launcher in laptop? Alt+enter and f11 not working 🙂

[mystic cloud]

anyone know a fix on how to screen share on discord? Whenever i screen share the game its just a still frame

[brisk bronze]

Is there a way to disable autolock via cfg edits on PC? The ingame lock settings do jack shit. "Manual" still locks on to targets

[inland estuary]

Hello. How can I fix my game from crashing everytime in mobile?

[gritty talon]

Is there a way to fix my game? My skill effects and attacks only produce black effects. All my settings are on low. Is there a way to fix these or is my laptop too weak for this game?

[umbral oriole]

hey guys ,does pc clint support download pause ,,i don't know why ,,if. my download is pause it start downloading from start ,,plz help

[grave heath]

Anyone got error that reset setting everytime lauch the game?

[gusty terrace]

Settings and logout at the top right Site.

[runic bane]

is there a way to properly integrate my discord overlay with ToF?

[hollow hollow]

can't login to the server, anybody else cannot ?

says disconnected from server

[unborn carbon]

Anyone here know how to fix this?

[dawn oar]

im guessing server crashed, i had log in issue after dc but it seems to be working fine now

[mystic geyser]

Any update for linux support?

[olive fjord]

same i cant (server takoyaki / asia pasific)

[celest hull]

Is anyone had issue game freeze? My game been freeze for 5 min and i tried to ctrl alt delete but it wont work

[gaunt epoch]

after i click launch game it gets stuck at black screen, any1 know how to fix?

[devout storm]

??

[tall meteor]

game is just badly optimized sometimes it works some times it doesn't. Even if you have a capable hardware

[earnest socket]

is there another way of buying the monthly pass that's not ingame? i don't have a credit card yet

[tall meteor]

damn people are sure whaling this game so hard money talks

[gaunt epoch]

you can try buying google play gift cards if you download tof on android

[earnest socket]

oh yeah android
i was playing on pc thanks @gaunt epoch

[hasty tide]

is the hilda matrix set from BP even worth to use at all ? how the hell i can keep 6m away from enemies all the time to get the dmg buff from that set ? worst matrix set passive i ever seen only good in world boss fight but world boss in this game doesn't need to PK other players for the reward

[pearl seal]

Wrong channel for that topic

[hasty tide]

why does my game keep crashing? I just updated drivers 6 hours ago

Why can’t I log on with my data? I can log on with wifi and then if I leave the wifi I can run the game on my data but when I try to log on with just my data it doesnt let me

[gusty terrace]

Nope 😔 But Android is linux.

[timid axle]

so, yesterday I pulled a lot for this banner and I just noticed my pity counter is only at 14 even though I have 61 tokens and thats it, only did 61 pulls. how's that possible?

[hasty tide]

heeeeeeelp

[hollow hollow]

Game is still not connecting, saying "Disconnected from server", EU - Alintheus

[static oyster]

Can anyone help : i just pulled 20 red nucleus, and my game crashed both times and i lost the reds, and didnt get any rewards ????

[modern spruce]

My lap just shuts down totally after running tof for 5 mins

Today only expirencing this problem

Anyone got any suggestions??

[earnest socket]

overheating?

[static oyster]

souunds like it to me

[hasty tide]

help

[strange phoenix]

Hey
Why my all friends have great acc and they got ferig and nemsis in 20 wishs
But i should spend money?

[jolly hemlock]

My friend was wondering if he could install ToF over BlueStacks on his PC because his phone is not compatible with the game and he cannot use the payment system ingame cause his card does not have a security code on the back.
Thank you

[modern spruce]

No

[proud vapor]

Wat

[modern spruce]

How it crashes??

Blue screen error or just completely shuting down the pc?

[hasty tide]

black screens my computer but it only shuts down the game not the whole computer

[modern spruce]

Sounds like it's not same problem

[proud vapor]

The thing is mine both

[static oyster]

Can anyone help : i just pulled 20 red nucleus, and my game crashed both times and i lost the reds, and didnt get any rewards ????

[wet elbow]

i was following a yt video for fps boosting and replaced some files in this folder but i want to revert the changes.
If anyone can give me their files that are default with no changes in their folder it would help as there's no fix on the internet it seems plssssss

[radiant edge]

Files in the directory that you've listed will be automatically regenerated on client-launch if they're removed. Simply wipe out the contents of 'WindowsNoEditor' and start the game back up.

[wet elbow]

I have done it before but the game recreated the files in it again with the exact same as before, not the default ones

[radiant edge]

Interesting, I'll have do some testing later and get back to you on that then. The client was completely closed at the point that you deleted the files, right? {otherwise they'd be written on closure}

[broken tree]

guys what's the email address of the tof customer support?

[radiant edge]

[e-mail]

[wet elbow]

I'm not 100% sure i'm deleting the files again and launching it again but made sure the client was closed

[broken tree]

ty

[static oyster]

whats reply time like for support ?

[radiant edge]

Hard to give an estimate on, would vary based on the type of inquiry / problem. There's high volumes of support tickets, and they're going through as fast as they can though.

[static oyster]

well my purcheses didnt give me any rewards cause my game crashed ?

so i spent 20 red orbs and did x10 pull and game crashed x2

[radiant edge]

Ah, sadly still couldn't give any estimate. Rest assured that if you didn't receive items, you'll eventually get compensated / get your money's worth though.

[static oyster]

i really hope so,

[wet elbow]

@radiant edge i think it's fixed i probably left the launcher on and deleted the files before thanks.

[tall meteor]

ToF sure has a nice support took almost a week with no action or any response just automated yeah, wasted waiting for them to give me any update all for nothing lol.

[static oyster]

ffs, thats what i was afraid of:/

[tall meteor]

my account getting banned for nothing, all they did copy paste the info and nothing else

waited 72 hrs, and then another 72 hrs just to get automated response with no detailed explanation and such and waited again for 72 hrs with no answers lol

[radiant edge]

@fresh lotus -- The software that you were using directly interferes with the anti-cheat and is not a solution.

@pale scarab -- Unfortunately only support will be able to figure out what went wrong in that transaction, and get you your missing goods.

@drifting pond, @meager snow, @eager atlas, @vocal hound --
Tried logging out of your account in the launcher {completely}, closing, and fully restarting it -- followed by logging back in?

@little kernel -- Are you an iPhone user by chance?

@clear goblet -- Display is 4:3 aspect ratio, which makes me suspect that the hardware is on the older side.

-- Will send you a DM to collect more details on the system. [DM's blocked -- please message me instead at your convenience--]

@buoyant drift -- Make sure that you're logging into the same account first and foremost.

If you're absolutely certain that you are, and are logging into the account via the same method as before -- then you'll need to contact support to have your account investigated.

[e-mail]

@dusk totem -- Seems that you're searching the game's installation folder, and not under "%USERPROFILE%\AppData\Local\Hotta\Saved" for the Logs directory.

@bleak nymph --
Looks that this was clarified by 'lAsaka' and that you have submit an account deletion form.

Since that's not your intention, you would be advised to contact support as indicated by the message and express that you have no-interest in this -- to make sure that your services are not disrupted.

[little kernel]

Hey, thanks for your reply, yeah I’m using iPhone currently.

[radiant edge]

@wet panther -- Probably anti-cheat related, yet check under "%SystemRoot%\Minidump" for any generated BSOD minidumps and see if you find any.

If you do, send them my way {via DM's} and I'll at least take a look / see if we can give you some reason why that's happening.

[grim pike]

Any admin in here? Or i must email support? My account lost after update on server chandra it got new game again i already have uid and lastest invoice top up google play.

[radiant edge]

Sadly this is a known issue currently. Don't have a solution for you offhand.

It seems to be isolated to Apple's Phone Products on cellular-data, and not iOS broadly, in that iPads for instance can use the sim-card from an effected iPhone, and connect over cellular-data. Similarly, that same iPad would not be able to use hotspot data provided from the iPhone, whereas the reverse would work -- the iPhone using hotspot data from the iPad.

Only suggestion that could be provided right now is to play on WIFI for the time being, and to try contacting your carrier to ask if there's any differences between how cellular-data is provisioned on their network on Apple's Phones, vs their Tablet devices.

[vocal hound]

I have but no its still the same, the only fix I have for it is to wait it out for a few hours

[radiant edge]

Would have to contact support for anything account related sadly {couldn't provide help here}, in this case via email since you lack the ability to log into the account.

[e-mail]

[little kernel]

Thank you anyway!! 🙏🏻🙏🏻

[junior smelt]

It just freezes and I can't do anything. After it crashed twice I couldn't even do anything normal even though I didn't even touch the game. It kept freezing 3 times more until it stopped.

[radiant edge]

Uninstall Astrill VPN and the problem should be resolved.

[fiery island]

Hello ,someone know why i can't install TOF, i have download the setup : TofMiniLoader_official.wg.intl.exe but nothing happen .... I"am on Windows 10 Professionnel 21H2 x64

[wheat delta]

Can someone help me I can’t log in with my normal data but with wifi this started 3 days ago or sth and I do have highspeed rn

[radiant edge]

You never see anything past the MiniLoader, and do not reach the installation of the launcher? There's no popups on launching the executable mentioned?

-- Will DM you on this one. We know of two primary causes for this. [solved]

[fiery island]

It"s exactly this , nothing pop up

[radiant edge]

Excellent, probably will be an easy fix then. Carrying this over to DM's.

[amber sleet]

My Tof keeps crashing on ipad but works on my phone that is low end lol

[junior smelt]

I have the same issue. By any chance did you get it fixed?

[celest hull]

I just update the gpu driver and then tried to low setting

[junior smelt]

I see, thank you very much!

[gaunt umbra]

This happen after i updated my tof

how to solve? do i really need to reinstall it again?

[sterile chasm]

Hi! I can't really understand pins, so I'll ask here - how can I fix constant crashing on pc? I was only able to play for like 5 mins and ever since then game crashes anytime I try to open it. Only reinstalling will help? Or should I also change something in settings?

[radiant edge]

Probably an AntiVirus (or similar) is removing the library in question.

-- Check your security software's logs (and quarantine), add a whitelist entry to the "Tower of Fantasy" install-folder.
-- Reboot the machine (may not be needed), to make sure the security software releases any open files.
-- Run a "repair" through the launcher, and see if the issue persists.

[radiant edge]

Is the entire system crashing, or just the game client?

Are there any other observations that you see that you can describe here for how the game crashes? For instance, does it silently crash back to the launcher, does the screen go black / lose signal?

[gaunt umbra]

I don't have any AntiVirus running in my PC, I ran the repair and the issue still persists, I will try to restart my PC

[sterile chasm]

I press "launch", sometimes even log in to Hephaestus server, and during loading screen sound suddenly disappears and I go back to launcher. Sometimes it kicks me out in seconds. No black screen, just exits the game 😦

[burnt inlet]

@fallow pebble did you get a fix for the no avaliable versions bug?

[fallow pebble]

sadly not

[burnt inlet]

Wow thousands of people here who think they know it all and no fix even now x.x

[radiant edge]

Check under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes", and see if there's any subfolders in this location.

If there are, and if the timestamps on these folders line up with the game closures that you're seeing, then please archive the folders [or most recent few] {e.g, winzip, winrar, 7zip, Windows' built in zip-tool} and send these to me {via DM's}. Would be happy to take a look.

[burnt inlet]

@fallow pebble

Some scrounging, i found this and it helped me

[celest hull]

Yep so far no problem after that freze issue

[eager atlas]

Alrighty guys im doing the options given to me by the email support wish me luck

[scarlet vessel]

any news about this annoying problem?

[proud vapor]

How do I prevent my PC in blue screen/freeze screen from Tof when I opened I legally can't play for hours

[fallen oxide]

why does the game keep crashing

[gusty terrace]

I can’t see a problem

[proven spruce]

Thanks!

[steep thunder]

Hello, I need help.
I tried to buy the monthly pack.
But it's not accepting my card, it says payment failed. What to do ?

[radiant edge]

If you still have problems after that, of course let us know. Everyone here will help to the best they can I'm sure.

[radiant edge]

Either contact your bank, or file a support ticket via the ingame help desk. Other than that, make sure that you're not running the transaction through any form of a proxy or VPN, or anything else that might trip a red-flag heuristic in the order process.

[proven spruce]

So, is there anyway that i can play this game without uninstalling the vpn, because i am moving to China soon

[radiant edge]

Unfortunately, VPN usage is against the user-agreement and that wouldn't be something we can help with in the global release of the game.

[steep thunder]

Not using VPN,
And I contacted my bank, there's no issue with the bank either.

[radiant edge]

Ah, unfortunate, most likely you'll need to wait for help from the game's support team then. {unless you have another form of payment that you can use}

[proven spruce]

I see, thanks!

[ebon valve]

Hello everyone, did some people here have a bug that disabled them from picking up their first weapon after regaining consciousness at the beginning of the story? It's happening to me and I can't go forward in the story, I'm playing on Anomora

[steep thunder]

I only have a debit card

[radiant edge]

To make sure, it's just the game that's crashing, and not the entire system?

Check under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes", and see if there's any subfolders in this location.

If there are, then please archive the folders [or most recent few] {e.g, winzip, winrar, 7zip, Windows' built in zip-tool} and send these to me {via DM's}. Would be happy to take a look.

[scarlet vessel]

did you really look? the wood planks over the floor are under the sand, the metallic platform to the upper left is covered in green, the truck, the drain... if i look up the mountains get covered in green too

[radiant edge]

Looks like a driver problem potentially, that's the first thing to check.

-- Actually, not textures, seems that objects are see-through [being occluded from view].

[dense ivy]

how do you claim the discord nitro code

[scarlet vessel]

gpu drivers?

[radiant edge]

Yep, GPU drivers. If you need help with that, let me know in DM's.

[junior smelt]

It froze for me still

[scarlet vessel]

weird, i have the latest drivers directly from manufacturer (not wddm)

[radiant edge]

Would be curious still to see the hardware that you're running, if you would per what I messaged you.

[junior smelt]

Can I send mine too? I can't play the game either

[ebon valve]

Did people have the same issue here? I thought that updating the game could solve the issue but it didn't

[radiant edge]

Checking your messages in the channel. Is this just a game crash? {not the full system}
It sounds like the full system is freezing, or that you're having problems before entering the game.

-- Also, of course you may send logs my way as well.

[hasty tide]

My PVP rank has not been reset yet and no reward has come
Server is Atlantis and other players have been reset

[junior smelt]

It just freezes like that and nothing happens. Either the pc restarts by itself or I have to manually do it

[radiant edge]

If the full machine goes down and restarts after some delay -- these might be BSOD's and the display not being refreshed (the error not being shown). e.g, system reboots after finishing writing a minidump to disk.

-- Also check under "%SystemRoot%\Minidump" in addition to the game's crash dump folder.

[static oyster]

Can anyone help : i just pulled 20 red nucleus, and my game crashed both times and i lost the reds, and didnt get any rewards ????

[hasty tide]

can someone help me?

[somber ingot]

Is there any known way to change the korean servers language to English? The Korean client only supports Korean or Chinese. Is there any plans on supporting English?

[celest hull]

I tried on website m prolly u can find some useful info there.. Im tried all of it so far it doesnt help and decide to update gpu driver and set in-game low setting

[junior smelt]

I set everything to medium through the custom option. Still it crashed.

And these are my specs

[sharp nimbus]

hi, which gifts are best for frigg?

[uneven umbra]

Google and it has am list of all the best gifts for all the different Sim.

[open wren]

Still disconnected from server message bruh
Lunalite server, GREEN ATM, and still can't connect
Any other server even with red or yellow I can join in 2 seconds

[hollow hollow]

Same here EU - Allintheus, Disconnected from server.

[zenith sequoia]

Same. Eu - Cosmos. I get disconnected like every 2 minutes

[celest hull]

Try set resolution to 1280x720 and rest low

[lavish hound]

Hello, after frigg update, the game always stuck loading and back to choosing server preview.

Is this bug or just technical error? My device is samsung highend phone.

[obsidian fable]

Anything metallic

[rotund nest]

Any known problems on why since yesterday when i try launching ToF, the launcher just goes black screen?

[shell barn]

Now this game crashed even im not doing anything

[rotund nest]

Even if you are not doing anything, this is a game, especially online, stuff still happen in the background

[steady harbor]

I cant open the app

[shell barn]

Never experienced this issue before Frigg update

[open wren]

i cant even download the game 💀

[rotund nest]

yea, doesnt change a fact that stuff happens and despite game being on market for a year, many of the basic stuff does not work
It was JUST released on global. Localization errors? Sure, but basic gameplay bugs?
Anyway i cant launch the game since yesterday (probably because of the patch) so if they tell me to reinstall i will just uninstall and forget about it lol

in-game support does not even work, it just looped few buttons with 0 info, took me time to final their actual email, just to recieve 2 automatic emails on 'please check common issues' when my issue was i could not progress because my story was bugged out and exploring one region was not counted by the game lol

[copper anchor]

Hi Tower of Fantasy Support. Question please. I am interested to earn this costume shown at the screenshot. The Black Eye Band. But, noticed the costume item is locked behind the "Apex League - Star General Rank result". I believe this is a pvp rank that needs to be achieved? If this is correct, then would the Road of Strife event which ends on 12 Sep 2022 affect me from getting this costume item if my PvP rank is not yet a Star General Rank by 12 Sep 2022?

[atomic patio]

anyone know how to fix the camera not zooming out when in combat? and it also goes to 1st person when swimming and i cant see my stamina

[gloomy cliff]

Can anyone help me? I bought the Tânio pack in game and received the regular amount of Tânio, I didn't get the bonus amount for the first purchase

[bronze geode]

Anyone facing connexion problem here? I’ve been stuck at 90% for more than 15 min

[somber ingot]

PC or mobile? @bronze geode

[bronze geode]

PC

[somber ingot]

That happens to me whenever I alt tab while loading.

[bronze geode]

I just started my laptop though 😦 had no problem before the update

[rotund nest]

Again, localization errors? Sure
Basic engine/game errors in already exsiting game? Nope
Eg. when you sprint while climing/being in front of the wall while after using jetpack it shoots you down towards ground which is **** annoying in already terribly time gated game. I won't go about cooldowns (and how they did not even bother to adjust animations and you basicly climb 2x faster than you actually move). But basic stuff like that are not part of that.
The way it works (or at least should) when they open to the new part of the world. New studio is often created responsible for that, they recieve copy of the files will all needed API/GUI for it (No clue what ToF uses). And whole fun of moving to eg. english language starts (which does involve tinkering with the game, not only 'speech bubbles, but not the engine/mechanics). They did not start with version 0.1 of the game. So point of "game on start is always buggy" is invalid. Of course it can have them, but not as much. The fact it is there means original game has it too. Which means someone has problems with fixing their game.
And as you said, unistalling is always the option but that's why i also said it in first comment. I would like to still give it a chance, thus i came for advice if there are known and problems (and solutions) for black screen now while trying to open the launcher... but also if i am told to reinstall, i will just uninstall and forget about it
And no, it does not take 15min to reinstall, unless you have crazy good internet

There are also some stupid decisions made about UI etc. i could talk alot about but let's not spam this channel

[gloomy cedar]

the main character body proportion looks weird at cutscene, is that normal?

[proud vapor]

Any help on "the screen freeze and the sound is weird or screeching" from Tof when I play for a minute in the middle of game

Me and teammate almost get to kill Vulcan while my PC got freeze or stopped for no vitality rewards

Uninstalling for me won't even work and I tried everything

I thought the game fits for my PC but it doesn't so someone help

[frank zenith]

Thought the rewards for pvp came out today? It didnt come out for the AP server Vega yet. Anyone have any guaranteed dates or an online schedule to look at?

[hasty slate]

when i launch the game screen stays black , help?

[raw roost]

90% 😃

and another 10 minutes

[latent shore]

hi

[steady harbor]

Help

[novel quail]

someone ban me i cant leave

[solar lake]

Please help graphick is not render on my device.
Redmi note 8

[exotic gulch]

hi there! just joined the game, how do i get controller for the pc version to work? both of the mare xbox controllers and arent being read by the game
Alongside this, are arrow keys already defaulted in-game? I dont want to officially start until I am able to convert my keys

[hasty tide]

Hey soooo this is about to make me rage really hard but I pushed log out just to make an alt but when I went back to log in I lost my main account that I know was registered because I logged into Facebook with it before trying for nitro thing and also I pre registered for the game

[bronze geode]

We have the same problem the game is so slow since the Frigg update

[latent shore]

my launcher wont start up the game what do i do

[umbral summit]

What does time of reset mean?

[royal hedge]

where am I suppose to send this?

[eternal plume]

are they gonna fix this? or like some stuff in game thats like wonky. its rlly painful to look at

[rose island]

is there a way to fix discord overlay with tof?

[eternal plume]

seeeeee, am hope they fix this soon

[quartz quarry]

is anyone else having this issue?

[hasty tide]

Asking for help again as I keep experiencing stuck on 90% then sends me to 99% back to 0% then to the server select screen again.

As for my PC specs

• Ryzen 7 4800H
• RTX 3050
• 16GB RAM
• 250GB+ of free storage

[gusty olive]

if i chose USA here then play on EU server my store will change to EU??

[hasty tide]

Uh…

[tropic spire]

why does that come out?

[gusty terrace]

Restart pc

[shy flare]

hi i just go the game and it froze

should i just wait?

[gusty terrace]

Restart pc update drivers and Windows if You can.

[shy flare]

ok

[hasty tide]

I have the same issue

[barren lance]

Try to relogin from launcher i mean logout your account then login back

[short tiger]

hhhhhhhhhhhhhhhhhhhhhiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

hi

[lucid dragon]

90% stuck problem for almost every body... Is even dev hear this?

[mighty abyss]

why is the tower of fantasy game not launching on PC

[fallen surge]

Tried 5 times reinstall and do anything i can find here and outside to fix this but this error still show up

So what does mean "missing string table entry" ? Are my file is corrupt or its my device problem

[mighty abyss]

the game is not even opening and i don't know what to d

i dont know what to do

[fallen oxide]

she means like it will come up in her task bar and then disappear and not launch at all so it will crash the minute it pops up in her task bar

[lilac knot]

what is this "stay away" in party member?

[hasty tide]

Can I use a VPN to make a purchase without any consequences?

[quartz nebula]

I'm starting to think they don't care :/

[silk verge]

hello

I get login status exception, exiting the game error when I try to connect.

[lucid dragon]

Nah.. they care only whales.. just start think to drop this game..

[mighty abyss]

the games dissappears on the taskbar when i launch it on PC

[quartz nebula]

Yep u.u

[hollow hollow]

Game still not accessible, saying disconnected from server.

[crisp yarrow]

Are you on IOS or Android by chance?

[fiery pollen]

my keybinds keep getting reset when i open the game

[fallen surge]

Im on android

[open wren]

uh

[crisp yarrow]

I would try to clear the app cache and reinstall it again and see if that fixes it. Seem to work for a lot others from what i am reading

[mighty abyss]

when i launch the game it dissappears on the task bar

[open wren]

💀 ?

[crisp yarrow]

Go too AppData\Local\Hotta\Saved\Config\WindowsNoEditor

Change your keybinds, then make Input.ini read-only.

[fallen oxide]

@crisp yarrow my friend @mighty abyss game it will come up in her task bar and then disappear and not launch at all so it will crash the minute it pops up in her task bar

[mighty abyss]

i have tried deleting the game and reinstalling the game

[crisp yarrow]

Has your friend Ange tried restarting?

[fallen oxide]

ye just now

[granite epoch]

What do I need to do if when I sent the chat it's always said I cnat send messages I better use a quick chat

[fallen oxide]

yes just now

[subtle panther]

I was stolen by a hacker What should I do?

I'm crying now I don't know what to do

[jaunty zinc]

pls help me, i waited for 2 days to get in mechafield but it kept kicking me out, when i goes into another server in southeast asia it works fine... but i rlly wanna play in mechafield since i grinded hard there qwq

[crisp yarrow]

Is your friend game being block by an Antivirus or anything that is preventing the game from launching ?

[subtle panther]

please help me

[fallen oxide]

lemme ask

[crisp yarrow]

Your account got hacked?

[subtle panther]

yes

[fallen surge]

Ok i will try, this last time i will try to fix this

[subtle panther]

I have full proof of access to that account but I can't access it.

[crisp yarrow]

https://stealthoptional.com/gaming/tower-of-fantasy-update-error/ I don't know if you see this yet but it says the samething here

[crisp yarrow]

Could you send a ticket?

[subtle panther]

which channel

[subtle panther]

which channel

[crisp yarrow]

#game-support

[subtle panther]

I have sent a message on the ticket.

[jaunty zinc]

pls can anyone help me abt why did i get kicked out of mechafield server...

[toxic cargo]

Try restart your device

[jaunty zinc]

i did, even deleted all the data in my laptop and downloaded it again but mechafield is still the only server i couldnt go in

[hasty tide]

So salty I lost my main account even though it was linked to fb

[cloud pulsar]

Wow! They obviously didnt read my original message… 2weeks no play. CS just bouncing me around.

[toxic cargo]

Uh, hope you can login then

[jaunty zinc]

hnnn so weird, it loaaded until 90% then disconnect me ...

[prime rampart]

the game crashes like every 5 minutes lol

[unreal venture]

So, since the patch release I can't capture the game via. Nvidia Shadowplay. Cool.

[spice sun]

Is any full client via google drive here? I tried downloading by launcher then stuck but I check in the folder it's already 22 Gb downloaded

[mighty abyss]

i tried it and it is still not working

[fallen oxide]

@crisp yarrow nothing u suggested worked

[mighty abyss]

that happened to me on phone

[vital beacon]

why am i getting ( I get login status exception, exiting the game error ) !!!! is the servers down ?

??????

[radiant edge]

7. Player Conduct
You agree not to do any of the following with respect to the Services, as determined by us, as applicable: 

(s) use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on the Services or for any other purpose;

That said, especially not a good idea for payments and quite likely could trip anti-fraud measures.

[radiant edge]

Have you tried completely closing the game, logging out of your account (from the launcher), and exiting and restarting the launcher / signing back in?

[radiant edge]

Check in the following directory "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes", and see if there's subfolders in here created for each of the launch attempts.

• If crash dump folders exist and if you can archive them (7zip, winrar, winzip, etc), and send them my way {via DM's} -- will be happy take a look and see if we can figure out why the client is closing.

• If 'Crashes' is empty or doesn't exist. Check under "%USERPROFILE%\AppData\Local\Hotta\Saved\Logs", and see if "Hotta.log" was created at least. If it does, same as above -- send that my way.

[terse haven]

I have the following problem: Since Sunday i cant start the launcher. After i enter my Acc Details the Login Button is just loading forever. I didnt change anything. Tried to reinstall the games several times, after cleaning my drive, to check if some old files block the process. Nothing helped. On mobile i got no problems with my account.

[radiant edge]

Mobile through the same Internet Connection as your desktop device, e.g -- over WIFI?

[terse haven]

Mobile over Wifi or mobile data, Pc over Lan-cable

*through xD

[radiant edge]

Yep, understood. DM'd you.

[weak drum]

https://gyazo.com/bc85b80b59c862391c681eaf72fd1800 ples I need help

Everytime I reload the game I keep getting this same error^ Ive closed the launcher, re signed into the website, but to no avail

[hasty tide]

Oh okay thank you i won't do it now

[teal bone]

When İ Use Order Game İs Kick Out While Ordering How Can I Fix İt

[dim igloo]

I can't believe the mods are ignoring the fact that ACCOUNTS HAS BEEN ERASED from the game.

[distant gyro]

so my customized character had a hairstyle, i changed cloth and it changed my hairstyle completely now it wants black crystal again to switch to my hairstyle, very nice

[radiant edge]

We're not ignoring this, and have seen it. Though right now the only advice that we can provide is to file a support ticket on an account by account basis.

[dense sundial]

Avoid character customization until 2.0 they will remove that nonsense. i made the same mistake

[elder crystal]

What happened on the game? I was playing then suddenly disconnected. Can't play afterwards

[dim igloo]

Thank you so much! It's the first time a MOD answered me. i'm really glad ❤️

[silver wing]

fully closing the game and the launcher fixed it for me

[quartz nebula]

Is there a solution for people who have been stuck for many days and who are getting more and more with the 90% load bug without being able to play? (PC and Android) 😕

[distant gyro]

thanks

[hazy coral]

I hab a question, can I use and Emulator on PC to install ToF for making a purchase since my phone does not meet the requirements to play the game and I cannot buy anything via pc

[loud epoch]

my game crashed. and now it just does this every time I try to open it. tried relaunching, restarting, etc. Do I need re instal whole game?

[orchid granite]

got my account hacked. I basically logged in today and my character was gone, my friends who have my in my friend list sent me screenshots of my character with different name and UID. I reported this on the "contact us" section on tof website and the support email. still waiting for a reply. do any of you guys know how long it takes to hear back from them?

[pale canyon]

try reseting the launcher for me it worked xd

[drowsy atlas]

any idea what is this?

[spiral plinth]

Don't top up third party

[drowsy atlas]

Not mine but what does it mean?

[latent shore]

hi i need help. i launched the game and it said i need a d3d11 gpu
what is that and how do i fix it

[loud epoch]

I tried it . but no.. I ended up deleting and just re installing game. hopefully it helps

[somber igloo]

Why does sometimes it only takes one try for me to enter the game and sometimes it takes alot of retries cause the screen will stop at Hotta and then exist the game

[frozen dirge]

anyone know how to fix this?

[latent shore]

is anyone here even trying to fix these issues?

[celest hamlet]

Does prepaid visa gift cards work as payment in ToF?

[dusty mulch]

guys why my c1 meryl lvl 80 without matrix better damage and break shields than my c5 king with matrix and level 100 ? 🤔

[spiral plinth]

Stopped tof launcher from taskbar and re open launcher & re login

[fading ember]

now that 1.10 update came my workaround for bsod stopped working. any other fixes aside from the afformentioned steps in pins

[spiral plinth]

Now 1.0.10 not. 1.10

[sand spindle]

TOF crashes sometimes when joining parties in recruit channel

[elder panther]

every time I log out of the client and log back in it resets my controls.

[nimble niche]

Tof crashes on mobile android halfway through the new event

[viral cloak]

this is what helped for me, taken from reddit:

If you are on pc, you could try to turn the keybind file on read-only to prevent the game overwriting your changes. So make your changes in the settings, exit the game properly via the menu and then do this:

• Win + R : %LOCALAPPDATA%\Hotta\Saved\Config\WindowsNoEditor
• Right click on "Input.ini" > Properties > Tick Read-Only attribute > OK

[elder panther]

Thanks

[pale canyon]

METAAAA 😂

[loud cloak]

i had the same and when it works my progression disappeared, idk why

[spiral plinth]

Just quit ur tof client from taskbar. And then re-open the launcher & login. i do everytime when i got same problem like u too

[loud cloak]

Thanks a lot, I will try it and tell u

[frozen dirge]

@loud cloak you lost your account? mine got fixed by ending the task on task manager

[loud cloak]

Okk I will try thank you

I'm trying the thing of the other dude who replied me

@spiral plinth thank you so much guy i really appreciate that, it works !

[daring folio]

random freezing in PvP, not sure what caused it but my fps stayed constantly at 90. Also just was flying normally then my game suddenly froze and game crashed.

[flint dune]

Any idea how to get around this? Been stuck for a while

[hasty tide]

u have to wait

[spiral plinth]

You're welcome bro. Enjoy your game

[flint dune]

For longer than 10 mins?

I haven't had this issue before this, so I was wondering why it suddenly changed

[wintry gale]

still getting this error every time i try to download the game, no idea what to do.

[copper anchor]

Anyone knows if this costume reward is time limited?

[hasty tide]

try this

[flint dune]

An exe file? You can't be serious, right?

[eternal aspen]

Hi is there anyone to help me please?

I want to change my mini map opacity, is there such option? If there isn’t can someone tell where i can make my suggestion?

[faint acorn]

Has someone else experienced " random teleportation "?
I'm curious to know what causes this, It has happened to me in many occasions. I used to think it was lag, since i got teleported to a place near or a place i was at before, but I recently I got literally teleported from astra to the skies of crown, near the tower of fantasy. the game textures weren't loaded yet so everything looked quite blurry and laggy until it got to charge a little after.

if you just downloaded the game, it has a batch download, it'll be like that for a while.

[mystic cloud]

anyone know how to fix the screen share bug on discord?

[faint acorn]

share your whole screen, not only the game, or change the screen to windowed on the game settings and try again

[hasty tide]

how do you remove weapons? say i want to only hold 2 or one instead of three?

[faint acorn]

u can't-

[hasty tide]

oof

[faint acorn]

why would you do that anyway?

[hasty tide]

in auto play. only want to use my high dmg wepons

[faint acorn]

huh, you'll have to get better weapons perhaps? or deal with it and just let it change, idk

[hasty tide]

I’ve experienced that a lot when exploring. I would climb up mountains to grab supply pods but then suddenly be teleported to a location I was at 5 minutes ago. It was frustrating and I don’t know what causes it

[frail scarab]

hey guys i logged into my account this morning and found that it reset any help? and can someone check if my account is still there Name:BlackJoker Server:Radiant

[hasty tide]

Yes, the accessories you get from rewards are time limited. It doesn’t say for how long but I guess, for the duration of the season (since the rewards are given out at the end of each season, but I may be wrong about that)
Notice my screenshot of the info screen

[faint acorn]

i don't think they're time limited?

[hasty tide]

It says they are “limited”

[faint acorn]

I suppose because you can only get them at that rank, I don't see why they'd give you a vehicle and then take it away from you

https://tenor.com/view/ba-dum-tsss-drum-band-gif-7320811

[hasty tide]

Hmm good point. I guess we won’t know until one of the top ranked players tells us

[faint acorn]

In any case, I have the thing, so it'll be a wait and see ( or maybe not cuz im blindfolded )

[white igloo]

Only the title and accessories are season limited, you keep the vehicle

So 10/1 you lose all PVP rewards except vehicle unless you place again

[honest grail]

Not sure if anyone can help specifically but
How do i get more fps out of my game without lowering all my settings.

I'm assuming I need a better PC (major issue) but I'm otherwise on the recommended settings via google/ other youtubers recommend but still only playing at 20-30fps on a good day.

[faint acorn]

well, the game doesn't allow you to access the resources it uses so it'll be hard to assign more resources into it, lowering your settings is the best choice if you want it to run more smoothly, sadly that'll worse the view.

Thats about the only option i can think of

[pale fox]

I can't play when I use transfer mobile data. All time i got info disconnected from the server. But on wifi connection all is fine o.O when I use sim card from mobile too router all is fine too... Somebody ?

[honest grail]

That's what I was afraid of

I already don't play full screen, highest I ever saw it jump was 45fps in I think bygone?
But in the main overworld I'd be lucky to get 20fps .

I'll probably look into a gaming laptop if I decide to invest more time in the game. Thanks though

[solemn star]

when trying to launch tower of fantasy is anyone else having it to launch in admin mode for it to even launch? example if i double click it will not open i have to right click and then launch in admin mode for it to pull up

[faint acorn]

It automatically asks for permissions

[faint acorn]

I seem to have caught it happening again, posting on #1007842564726075432

[frank hill]

For the sake of god pls help me
For 3 days i just can launch the game
When i click on a server there is a loading and when he it 99 percent it go back to the server screen
Pls can someone help me

[faint acorn]

which server is it?

[flat mountain]

Does anyone know if you change your username if it instantly becomes available to use by someone else? Or does it take time?

[visual silo]

XD

[jolly sleet]

What? 🥲

[regal shale]

Damn what a new kind of graphics xd

[visual silo]

idk there's people with 15fps and no problems like this x,d

[honest grail]

Yeah me lmao
I haven't had any graphics issues but I run slower than syrup

[visual silo]

pipipi

[elder crystal]

Got the same thing yesterday. Try restarting the game until you can go to the server list.

[dapper dust]

not sure if this is the place to ask but does anyone know how to permanently change the key bindings? every time i log in, it just goes back to default

[frank hill]

Anomora

[faint acorn]

not the only person having the issue apparently
Neither the same server

[solid stag]

Are the servers down? I'm getting this when just launching into the game. This is on PC.

[faint acorn]

look into your hotbar, the game icon should be there

right click, then click on quit and re-log.

That usually fixes it for me, if it doesn't work try restarting the game, and if that doesn't work either you should report it as a bug.

[solid stag]

THANK YOU!!!

That is just so weird. I know I exited the game when I last played. Didn't know that would be a thing, but after finding that icon, I closed it. Relaunched once more, and I was able to get in.

[wary iron]

anyone else havent received rewards from apex league yet? (cosmetics, dark crystal, vehicle)

[dawn shell]

So im trying to switch my account from Mobile (iOS) to PC, but can’t get it to work and use my account. Any way around this? I’d hate to start over for the 2nd time