technical-help

[subtle mural]

ok so i think i know what caused my issue

i binded my google account and it wouldnt let me load in, however i just unbinded it and loaded in like nothing happened....bit of an oversight if you ask me

[foggy charm]

HUH??

[subtle mural]

yeah i loaded in just fine after unbinding my google account

[cold laurel]

Hi, I'm having an issue on PC where when I hit Launch on the launcher, it just kinda blinks and nothing happens.. I've tried everything I can think of and cant seem to find an answer for this. The game simply doesn't even try to start. Has anyone else had a similar issue or does anyone know how to fix this?

[foggy charm]

Mines not binded tho

[pearl otter]

i literally tried everything and this notification doesn't go away can someone help me please 😭

[subtle mural]

if you have a vpn on make sure its off, also make sure nothing thats super ram intensive is active

[cold laurel]

I dont have a vpn running, I tried running it just after a restart before opening anything else.. still didn't do anything. I also have 64 gigs of ram, don't think thats the issue. Any other ideas?

[foggy charm]

SAME FOR ME YAYY

[subtle mural]

hmm, have you tried running the "repair option" on the game settings on the launcher?

[worn cradle]

Same my OCD is driving me nuts with it hahaha

[cold laurel]

I have, I have also reinstalled, whitelisted on my antivirus..

[subtle mural]

hmm i cant think of anything else it could be then

[foggy charm]

Gunna do that

[pearl otter]

same i literally tried everything to get rid of that notification

[warm rivet]

happens me the same

dont know why

[foggy charm]

Same yeah I tried to do the repair thing yet didn't work, reinstall

[celest leaf]

How do you connect to the global chat again?

[warm rivet]

i think are servers maybe

[foggy charm]

Okay its been almost 50 minutes that it hasn't been working. They gotta fix this what the hell

[warm rivet]

yeah i really want to enter game ;C

[foggy charm]

Fr like we wanna enjoy the game not sit here complaining about it while being bored

[tender hawk]

[celest leaf]

So I'm not the only one struggling with the global chat?

[topaz spruce]

is that Error 9 issue fixed yet?

[tender hawk]

No

[topaz spruce]

🤦‍♂️

[warm rivet]

fr yeah t.t

[fossil rock]

guys. i need help with the pc version. for some reason, i always get stuck at 90% loading then the game crashes. I cant play on pc and i cant find a single fix besides using a vpn

[foggy charm]

Like this?

[subtle mural]

do you have your account binded?

[fossil rock]

yes it is

[subtle mural]

same issue i had, unbind it from everything

[fossil rock]

ill try this thanks

naaah. didnt work 😦 still getting stuck here

[fossil rock]

no sadly

[foggy charm]

Imma reset my computer again

[subtle mural]

did you restart the launcher after unbinding?

[celest leaf]

Anyone else who's global chat isnt working or showing up?

[fossil rock]

yep yep.

i also reinstalled the game before, and tried using the repair in launcher.

[frail scaffold]

I keep getting a message that my wanderer creation limit has been reached. this is my first time downloading and playing this game

[subtle mural]

hmm idk then

[foggy charm]

The game is just hella not working

OMGGG ITS FINALLY WORKING AFTER AN HOUR OMG

[fossil rock]

good for you. 🙂 i can only play on mobile but i dont just feel it. sad

[cold laurel]

same :(

[foggy charm]

uNDOWNLOAD The game, close you computer completely, reopen the computer and download back the game

[fossil rock]

i have tried every basic troubleshooting possible including that one

pc version is just buggy or something

[hexed sparrow]

what to do..

[fossil rock]

waiting for the steam version seems the best option to play in pc

[subtle mural]

its possible that the same issues may happen......

[fossil rock]

[hexed sparrow]

anyone?

[quartz nebula]

that bug in android is since the update of the 23rd

[manic dune]

That character creation bug is affecting quite a few including myself. No known fix at the moment, just waiting for the next patch :/

[jolly bay]

hello, can someone help me, the event that gives 10 golden cores and the red gliders does not appear

[frail scaffold]

lol what are preset characters for if when i start thats not what i get?

[gloomy mauve]

I can't aim when I'm using my bow is it a bug?

[shadow jewel]

Anyone know why I show as being 5/6 Banges scenic points, but I've either collected all 6, or visited all 6 multiple times just now and none of the icons are active?
Is this a currently active issue for anyone else?

[dim holly]

check in terminal > chronicles to see if you’ve actually claimed it bc it doesnt count if you didnt claim it

[barren mist]

we're not even sure if the steam version will run as well, im assuming it's going to use ksophon (QRSL) as the anti cheat as well. Things looking dire for us sadly.

[lucid crypt]

how do I turn down the logo sound whenever I start the app?

[cerulean jewel]

Hi I ran into a issue with tower of fantasy the other day, I can no longer see any form of chat in game or send messages, my world is empty as well, I’ve just entered the crown region of the game but can’t message people too help with world bosses or join my friends, it was completely fine the other day and I haven’t touched my settings

[burnt lance]

how to fix this?

[gritty lichen]

Can I unbind a twitter account associated with a different account and then rebind that same twitter account to my current account I always play on?

[serene mirage]

Is there anyway to refund a purchase using the limited red tokens from the nemesis banner?

[woeful onyx]

I am also experiencing this issue, are the servers down?

[patent plume]

Hi, my game won't start and whenever i boot the game it just stays on a black screen and crashes after a few seconds. I play on Mobile so it's on the latest update

It was fine yesterday but I couldn't play it today

[copper carbon]

Ok I gotta ask this, is it more worth it to run ethier

C4 Zero, C1 King, C0 Samir

C0 Samir, C0 Nemisis, C1 king

[cold merlin]

can anyone send a file to download the game

[ebon zinc]

repair doesn't fix anything

[subtle mural]

and were back to this not working again

[ebon zinc]

xD

[whole carbon]

I cant log in what do I do?

[subtle mural]

hope the devs care

[cold merlin]

can anyone send a file to download the game

[ebon zinc]

i play it normaly on mobile but pc nah

[barren pine]

How do you completely disable temporal AA in the game? Setting AA to None and even forcing AA to off in Nvidia settings doesn't turn it off.

[subtle mural]

thats what we do....just hope they care.....

[burnt lance]

Game is broken

[cold merlin]

can anyone send a file to download the game

[plush stone]

how to get these?

[cold merlin]

help

[zinc harbor]

same issue, i cant access website too.

[crystal oak]

Does anyone know why Login Exception Status happens?

[strange acorn]

Why is my game suddenly keep crashing at 90% on pc

[surreal musk]

hola

[cold merlin]

welp this sucks

[smoky sorrel]

my fps drops to 10 when i have a yt video playing on my second screen, i have a 3060 with a 5900...

[vague owl]

Anyone found a fix for 32:9 support? Would like to be able to see people's heads 😂

[cold merlin]

the devs ain't doing anything about it

[hasty tide]

@crystal oak @whole carbon

[whole carbon]

i c i c i c tysm

[hasty tide]

I'd appreciate if you could update whether it worked for you or not

[whole carbon]

Yeah testing right now

yup works

[woeful onyx]

Tried this and the error is still happening

[whole carbon]

Try going to ur task manager and shutting down everything through it related to game I had to do that Akira

[hasty tide]

^ this, there are cases when people don't end all processes in Task Manager related to ToF.

[woeful onyx]

Damn you guys are better than the "support" team, thanks this worked

[celest leaf]

I have the same issue, think it's a server issue or something.

[celest leaf]

During events, the summer event is happening rn

Your progress is saved locally. So if you lost the local saved file, then it will put you back to stage 1

You can check if it's still there. It's in %appdata%/Local/Hotta. If there isnt anything there, check maybe your bin, not sure what you couldve done to lose this file

[woeful onyx]

Do you also lose your weapons and everything?

[celest leaf]

Yea, unfortunetly. Anything you have done ingame is saved there (btw, this is for pc. No clue how mobile works)

[high crow]

So when I’m playing the game. Maybe once or twice a day if I’m playing a while, the game just seems to crash my internet for like 2-5 min, like for everything, not just my phone. I just have to wait a few min for the router to turn back on or something. nothing happens really happens if I use data, it just occasionally lags really bad but goes back to normal. this only happens on this game. Any ideas?

[crystal oar]

Everytime I quit the game and when I reopen it, my keybinds resets to stock settings

[zinc harbor]

@cold merlin sent u a dm

[lone tusk]

after getting this quest i cant move and only my dashes work, tried restart for 2 times still doesnt work, how to fix

[celest leaf]

I'd recommend closing the game completely and try it again or do another mission and come back to this later

[lone tusk]

k ty

[tribal marsh]

hello folks, im not sure if this is a bug or a technical issue but when you run the game when theres no internet connection, you get a login error, "too many login exceptions, this game will now close". Which forces me to reinstall the game and it will allow me to login.

[cosmic mulch]

🤔 maybe don't try run the game when there's no internet connection?

[tribal marsh]

?? what kind of response is that? There are bound to have some connectivity issues here and there. Like today, i havent played for 2 days, opened laptop, ran game then got the error message, realized i wasnt connected to the internet. Yeah thats my bad, but the game shouldnt function this way tho...

[celest leaf]

I'd recommend when this does happen. Close the launcher and open it up again when you do have internet. Then just run the repair function if it wants you to download the whole game. It must have some sort of bug for it to think your game is corrupted when you dont have any net.

[tribal marsh]

yeah ill give the close launcher and do repair strategy a try. Although i have done the repair strat in the past and didnt work but i also didnt close the launcher. Thanks for the input

[cosmic mulch]

i am guessing the system probably tried to login you to the server, failed after multiple attempts because your internet wasn't up and thus decided to close the game, if you didn't play these 2 days, its likely you were on a older version of the game tho. (Thus the too many login exceptions)

[celest leaf]

^what Midnight said, there was an update 2/1? days ago. So maybe your game is just trying to update.

[tribal marsh]

Will do. Currently, reinstalling/updating as we speak. Ive had a power outage in my area not long ago and i started noticing the pattern that whenever i disconnect from server or run game without wifi, i frequently get the "login too many exception" error. And the only fix i know is to reinstall. Just trying to make sense of it all.

[celest leaf]

🤷‍♀️ poor coding on their side 😂

[hasty tide]

@tribal marsh I know this is a different error, but both issues could be related. Try applying this fix and see if it helps.

The game is still in it's early days, many more bugs and errors are to be expected until the game is fully optimized.

[jaunty hawk]

what dose this mean

[tribal marsh]

Thanks for the input. Will do the above steps you mentioned the next time i run into that situation again. (which will probably happen sooner than later). Will give you an update

[cosmic mulch]

the login too many exception error means failing in logging your character in, tbh its a built in system so in case the server system actually has issues, everyone on the server doesn't ping/spam the main server all at once, so it closes your game and probably prompts u to try again later when your issue is resolved (where it is no internet, server connection is slow). Imagine you run a company and when theres a issue your entire hotline get spammed multiple times without stop that u can't even call the outside, that's what it does to protect the main server.

i had the same issue recently with the newer update, just reinstall and you should be fine

[tribal marsh]

for sure, thanks MidnightSoc for the explanation

[cosmic mulch]

ay np, glad to help

[rose fern]

Anyone experiencing tof forcefully quits on wormhole 50 flr 5 hard when tried to dodge 2x consecutively on many enemies? Even the graphics set to be lowest

I have the volt dodge skill tho

[hasty tide]

If it happens on PC, it could be hardware related. Most likely your RAM.

[rose fern]

I think not because i have the same volt skill on wormhole 50 hard flr 1 - 4 even am on normal graphics it doesn't even forcefully quits even i dodge on enemies but only on this flr 5 the game quits itself

[vast kite]

Hello, I have a problem and I was hoping that someone could help me to solve it, since the day of the launch of the game I have not been able to write in the global chat / whisper sending a type of message saying "It is not possible to enter messages in the chat, use the chat fast instead" and would like to know if there is any solution

[tribal basin]

Trying to connect to Solaris on mobile and getting the “Disconnected from Server” error and have uninstalled and reinstalled twice with no fix, any solutions?

[open cypress]

Hi, i was download tof on PC but when pc shutdown or restart the progress is back to 10%, any solution how i can download full version package,, i wanna do in phone first then transfer to PC,,

[cosmic mulch]

you can repair the package via the launcher repair function? it will check ur operating system and redownload files entirely, otherwise u can press manage, uninstall everything and reinstall again (it will have the download button instead of launch/launching)

[umbral summit]

Will the standard banner reset after 2.0 comes out? They said to save gold nucleus for 2.0 but im no my 50/80 on standar banner so will it be reset after 2.0 comes out?

[cosmic mulch]

standard banner will not be affected, think of it as a permanent pool for SSRs, the only thing that changes is the red nuclei ones
just to clarify, the red nuclei banner for nemesis does carry over to the future too, the only thing that changes will be that limited character
also the characters do come to normal pools eventually

[umbral summit]

I see okay thx

[hasty tide]

I need help

I'm experiencing a login issue, it wouldn't let me login and keep me stuck on 90% then send me back to server select, I'm on Philippines and I'm trying to join SEA - Mechafield
https://streamable.com/8wrjuf

For contrast heres my wifi speed: https://imgur.com/a/jpzzMOr

[cosmic mulch]

i don't think its a internet issue, also 90%->99% is the normal loading screen percentage, i have that all the time
are u login on your phone at the same time when using the pc version?

[hasty tide]

Yep experiencing it aswell

I'm running on ASUS TUF GAMING A15

• Ryzen 7 4800H
• GeForce RTX 3050
• 16GB RAM
• 100+ GB of Free Space

[final bridge]

have anyone know save config setting ? i change setting every time i login game

[wraith otter]

i can't open the game in pc

[cosmic mulch]

if you're login on your phone + PC at the same time, you might have some issues like this

[hasty tide]

Ah at the same time? No no I tried it at both devices at diff intervals

[cosmic mulch]

👀 not enough space? not enough memory? what happens when you try to login/launch the game

[wraith otter]

it doesn't appear

[cosmic mulch]

interesting, i never had the game hit 99% then go back to 0%/server screen before lmao

[wraith otter]

i saw the icon then it closes

[hasty tide]

It's quite annoying really, I tried a VPN designated to SG and it lets me login

[cosmic mulch]

does the launcher appear when u click on the TOF.exe file?
if so, does the icon appear at the bottom?

[wraith otter]

the launcher is fine but when i press the launch button to play the game, the icon only appears then closes after 3 secs

[cosmic mulch]

oo how much ram do u have on your pc?

[wraith otter]

8gb hahahhaa

[cosmic mulch]

🤔 maybe that's an issue, i have 16 and sometimes i run into memory issues, game isn't that optimised yet

[hasty tide]

I could show it on vc live on what exactly happens, I'm soo frustrated I can't play with my Guild T-T

Ah nvm no channels in the server

[viral hinge]

Every time I try to talk to celine at the start of the game like right after creating my character the game crashes is there anyway to fix it or is it a bug?

[copper thunder]

Not really technical problem but has anyone manage to stream this game on discord? It just doesn't work for me, even with discord in admin mode.

[hasty tide]

Mine is PLDT

[hasty tide]

I see, can't tell since my PLDT is mia for a week now. Hope our issue will be addressd soon

[alpine axle]

how i full screen

[austere yacht]

I have a pc i7 4770 16gb ram an nvidia 1060 3gb card and the game goes to 43 fps on high and in the middle it goes worse... remove the environmental obstruction at least or improve the performance on pc

[cosmic mulch]

i think i had the same setup as you, i had a 4790 though, the game is playable just lower ur graphics lol
also from what i heard since i upgraded yesterday, 4790 is very very outdated

[bronze tundra]

3GB of VRAM is very little for an open world game, on specs like that I wouldn't recommend playing on high
But yeah the game isn't exactly very well optimised, still very new

[hasty tide]

Game kicks me out when I try to enter a ruin or teleport to a different area. How can I fix this?

[bronze tundra]

Very

[kind bronze]

What about mine? Can my laptop (dell) run it on low settings?
(Processor : intel i5 6200U , GPU: intel HD, 8 GB RAM , 64-bit operating system)

[maiden granite]

Hei huys, is it possible to login using 2 devices? Or is our account can only registered for 1 device? I logged my account on my tablet, but when I tried to play on PC, It always written "Login status exception, exiting the game!"

[bronze tundra]

Hard to say unless you try for yourself but should be fine

[bronze tundra]

You can login on multiple devices i'd assume but just not at the same time, cus i've played on both phone and pc

[hasty tide]

@maiden granite Yes it is possible to login on multiple devices but after logging in one device, you will be logged out on other devices you previously logged in. Read my replied message. Edit: I'd appreciate if you could update whether this fix worked for you or not.

[tacit maple]

Anyone who got false banned has been lifted already?

[wintry grotto]

My texture is blurred
How can i fix it?

[trail kite]

Is there any way I can transfer an account that I logged in with on google to an iPhone?

[austere yacht]

bro with this graphics card black desert runs at 75 fps at least this game should go well on high I'm not placing it in original or very high

[bronze tundra]

BDO got years of time to refine

[wicked heath]

guys are you getting crystal dust energy from wormhole?? I am not getting any from stage clearance, eventho I did it for the first time.....I get only 20 of them for first time and none when retrying!! welp

[austere yacht]

but the point is that this game was going to 60 fps in high graphics I meet I have the requirements more than enough for the game to go even if it is high when the game came out if I didn't go below 60 fps currently I don't know what they made the game go pretty bad for me

[bronze tundra]

Not much you can do currently other than lower the settings 🤷‍♂️ , you do have fairly old hardware regardless

[austere yacht]

do you have a date to make a fix even if it is to remove the environmental obstruction I am very sure that by removing that effect me and many others with a much lower PC than mine could do better even on the phone it could improve

[rain zealot]

Can this game stop resetting my hotkeys

[hasty tide]

can someone help, my game keeps on crshing when im doing the first battle in the white land story

[short garden]

how do i fix the UI not showing which key it is

[hasty tide]

fr

[keen warren]

What mounts aren't hidden behind a timed pod?

[stray prawn]

anyone else have issues changing emails on an account? I used a temp email to re roll an account. I want to change the email since the temp email is now gone

*FIXED

I followed this video
https://www.youtube.com/watch?v=X_WAgsr2Lmo

[cold laurel]

Man... this is such bs... My pc has better stats than my laptop but my laptop can run the game just fine on Extreme settings and my pc wont even start it. T.T I really gotta wonder what the big difference is.

[topaz sluice]

sorry i have a problem .i was in game and game error lost connection and i want to connect again but game error login exeption

[gray surge]

When turning off motion blur, does it matter where I add the lines in the engine.ini file or is there a specific location where I should add them? Also, where exactly is the "post processing" line? I can't seem to find it

[vague oriole]

Press F1

[tardy seal]

On mobile, my loading screen starts black instead of showing the company logos (level infinite/hotta). Any fix for this?

[dusky pumice]

how do i tone down the volume for the intro sound of ToF "DUN DUN" its making me deaf

[steep path]

I keep getting this when trying to log in on my mobile device, anyone know what the problem is?

[thorn agate]

I've been having the same issue all day. I ended up logging out of the game, re-logging back in and I was able to get into the game. Try that.

[topaz sluice]

how to log out

[thorn agate]

if you open the launcher, in the upper right corner should see 3 dash lines, click that and choose Log-Out

[topaz sluice]

i hope god give you everything you want

[thorn agate]

Did it work?

[short garden]

TY

[topaz sluice]

yes

[thorn agate]

Glad I was able to help out 🙂

[obsidian bramble]

what is this?

[wet kindle]

when adding 2 of the Tsubasa matrices it doesnt show the symbole in the middle at the icon of my weapon. Will it still work??

[hasty tide]

Someone else experienced the exact same issue, just restart your PC. Edit: just realized it has been resolved. Mb for the ping

[abstract vortex]

how can we see how many days we have been playing??

[neat cliff]

so uh has anyone else had odd bosses i had 2 cause there was a boss train on one channel i was on either bosses hp is glitching and not able to keep updating fast enough to manage a large group of people or someones being bad and was using cheats barbarossa was legit at 2 bar then immidiatly died after

[sinful ibex]

try using a different server preferably a yellow one

[obsidian bramble]

pluto was green though

[ashen aspen]

Is it normal to get fusion cores but suddenly they're missing from the inventory?

[sinful ibex]

yeah pluto didnt work for me

[finite reef]

Is it possible to use japanese name for your character?

[jagged badge]

hi, ive been trying to download the game for the past few days and im still having this issue

[hasty tide]

I've seen players with japanese name so I think yes.

[stoic swan]

how to fix the bug that resets my custom controls every time i log in? so annoying

[hasty tide]

my question is why unless your actually Japanese would you do this in the first place

i see players in the eu server that do this and i cant not laugh because i can tell they are using translation to write their names

[twilit depot]

is anyone having an issue as the female main character and her voice lines just....not playing in the dialogue scenes for the endgame story of chapter 6?

[hasty tide]

How do I fix this problem? Haven't been able to open my game for 2-3 Days

[hasty tide]

There are weebs you know. And people who just like the aesthetic of japanese names

[hasty tide]

if you bound your account uninstalling it and reinstalling it will probably fix it

[hasty tide]

My account is binded to google. I've tried uninstalling it, resetting my phone, then reinstalling 12 times already and I still receive the same error. I also already emailed the support team 2 Days ago but no reply yet.

[hasty tide]

well that stinks i sent them a support request 2 weeks ago on a problem and no response

the game crash almost everytimes i try to launch it ,is there anyway to fix that?

I also don't see any talks about this problem on discord or reddit and other forums

also I don’t care if your tablet says it supports 120fps uhd like the ipad pro dont set your fps above 90 i just tried that and even though my ipad pro supports it it got so hot it was hard to hold onto it

yes this game heated up a 2100usd ipad pro to the point it shut down on overheating

I play on the lowest specs on every game I play lol

im usually running it in max resolution 60fps uhd

[potent oyster]

anyone having trouble logging in on pc

[hasty tide]

I play on smooth mobile but none of that matters for me rn because I can't even open the game lol

lol who isn’t having trouble on the pc client that thing is a turd in the punch bowl

[hasty tide]

me ;-;

pls help

[potent oyster]

yummy

[potent oyster]

does it say "network error. please check your network connection." ? cause that's what mine keeps saying

[hasty tide]

no it just crash ;-;

The literal best solution you have with opening the game is uninstalling, restarting your device, and reinstalling. If it doesn't work, you contact the support team

oh by the way for those of you that think its cute using Japanese names at least do those of us from Japan a favor and learn kanji and use a kanji or katakana keyboard to write it not an English or othe name through translation that’s embarrassing to us Japanese people when we see that at least have the balls to learn Japanese and write it out

What is the newest server for Asia Pacific and Sea? Pls help me , me and my friend will start today

[hasty tide]

that’s usually happened because the game is not detecting a network connection it’s either a problem in the games hal or a issue with windows or a driver issue with your network hardware driver

[potent oyster]

mmm yeah i thought maybe my firewall was blocking the application but i added it to list of allowed apps and it's still not working.. wouldn't an issue with my driver translate across other applications?

[jagged badge]

bump

[hasty tide]

i have two computers ones an average buget build that cost just over 1200 usd to build has an i7 16gb ram 1tb ssd and an rtx3050 the game runs like a dog with the runs on that one the other pc is not a cheap one it cost 60k to build the game runs fine on that same os etc just drastically different hardware specifications

im noticed that some gaming pcs can run it just fine others can’t without all kinds of errors and crashes and i think this games pc client is just so poorly built that just the slightest difference in hardware or how something is setup is the difference between it working or not working

i had every error in the pile trying to run that on a regular pc that the average person could reasonably get their hands on or build

it runs fine on what is basically a custom build mini super computer that was designed for a completely different game and os 128 cores at 4ghz 128gb ddr4 ram and 4 very expensive graphics cards each with 32gb of hbm2 graphics ram on them that runs it just fine with stupid fps and resolution

[willow flame]

they know how to solve the error of; Abnormal server status : 9

[hasty tide]

an 8 core i7 and 8gb rtx 3050 can’t even run that at 1080 30fps without throwing errors and loading the cpu and gpu to over 80%

[warm swift]

You sure the game ain't running on your CPU internal GPU instead of the dedicated rtx 3050 ?

[hasty tide]

so hoata infinite tencent fix your shit ya? Otherwise people are going to walk

[willow flame]

It's my own opinion but, maybe you want to play it in high graphics and the game is not well optimized, it can also be due to your ssd / hdd

[covert wolf]

many patches and still they cant fix this fucking bug great game

[hasty tide]

the system dosnt have an internal gpu

[covert wolf]

since day 1

[tacit maple]

seriously? after im waiting 7 days only got this? still no unbanned my account?

[stuck cradle]

how can i get through this?

[hasty tide]

im using relatively high quality drives the i7 pc is using a Samsung 1tb pcie nvme ssd the other one is running seagate exos enterprise grade drives

[willow flame]

try putting it in balanced graphics

As much as you have a good pc, it can be a game thing

[warm swift]

Tried forcing the game to run on DirectX11 by any chance ?

[tulip portal]

Anyone experiencing stuttering frame rates in their mobile even though they are playing at the lowest settings while meeting the minimum requirements to run the game?

[ocean atlas]

Will we ever get CN VO?

[hasty tide]

i was playing a bit ago and my fps which is usually rock steady at 60 which is where i run it went in the toilet and the ping went to something like 457ms

in fact the whole game was practically unresponsive

[haughty fog]

I am getting login exemption every time i open the game. and it exits out. what to do

[lofty rover]

Will other payment methods be available later? Or are there any trusted third party method to purchase? and are third party methods accepted?

[olive schooner]

Anyone know what’s a better server for australia? Asia Pacific or Southeast Asia? And do all of the sub servers in those regions have the same ping?

[hasty tide]

@haughty fog

[haughty fog]

Ooh

[haughty fog]

its still not working

[hasty tide]

It should, are you sure you did everything I stated?

[haughty fog]

yes, i relogged in, restarted pc, changed pass, ran as admin

still same

[hasty tide]

Close the game and the launcher>open task manager>check if there are any processes related to ToF that are running, they should have the ToF icon beside the process name and end them>then run as admin>re login>

[haughty fog]

i'll try

[hasty tide]

There should be these two running in the background. If you aren't able to end intl_service then just end tof_launcher and it should end them both together.

[haughty fog]

ah yees it worked, thanks a lot ryoko

[haughty fog]

yes those were open. i ended launcher directly.

[hasty tide]

Glad I helped

[vernal dove]

I can’t even pay money to this game

[thin kestrel]

Hello guys, i have done a wrong transaction in the store that buy a lot of gold, can i revert it?

[worn elm]

i contact support 5 days ago and he response me with a generic message gg he dont read any shit

[round delta]

When will they increase how much players can be in a server?
Because my friend can't play in my server due to abnormal server status 9 which I think is due to server being full since I'm able to make accounts in different servers

[white musk]

I haven’t been able to get on in a few days due to “Login status exception, exiting the game!” Whenever I boot up. How can I can I fix this?

Edit: logging out then in again fixed it.

[exotic prawn]

Guys what is abnormal server status 9 it keeps appearing when i create new character

[fickle drum]

missing string table entry, how to fix this?

[lone mauve]

U have to log out and in at the laucher side

[zealous wing]

I have the same issue with you, but im on mobile
This also happens to me
Vpn? Nah, it doesn't help at all

[silver jungle]

No Cyber arm from sr relic selection box while description says it

[warm rivet]

tysm for how to fix that i was all night trying to understand why that annoying message appears me all time and didnt let me enter xD

[dusky pumice]

are macros bannable or not

[onyx goblet]

Can't seem to play this game on my PC.. it keeps freezing my pc when I try to enter the server or it forces my PC to restart

[lavish coral]

They are

[vague oriole]

Yes, in short it counts as automation, which are bannable according to the user-agreement

[modest kelp]

hi so last week my email got disabled by gmail and i cant change my password since it will ask for a verification code sent to my gmail that got disabled, is there any solution for this

[vague oriole]

You might have to change your email instead. Try this, it'll still keep your progress;
https://www.youtube.com/watch?v=3KlWcjkYXcI

[sacred crown]

hello I have a problem because when I want to write something in the crew chat, I get an error that I can't write anything and I have to use quick chat, what should I do to be able to write?

[vague oriole]

Unable to write anything on crew or world chat possibly means the game is flagging you as a minor. Can you write in world chat?

[sacred crown]

no i can't write in world chat

[rocky skiff]

Same

[vague oriole]

Alright, the game might've flagged you as a minor. Either you inform contact support and wait for their response or use a method (that rarely works) I'll now send you in DM

[silver cosmos]

So
Controllers on mobile
I paired my ps4 controller with my iPhone to test something out

And uh some things just don't work yet
Will we be able to properly use them soon ?
Do I need some kind of special thing to properly do this ?

Am i just too soon and should wait till the (coming soon) thingy goes away after an update ?

[trim sequoia]

Damnit, i just realized ios has cheaper in-app purchase than android.. why, i already spend like 1.6k $ 💸🥲

[rich yoke]

guys, i cant create character, it says abnormal server status : 9 , what should i do to fix this?

[loud remnant]

How to report someone who leave at frontier clash?

[sterile girder]

Why 2set effects are different? A bug?

[loud remnant]

Please how to report player that quitting/ trolling at frontier clash? It’s not fair

[hasty tide]

whats up with the server multiplicator? is it normal to be on 500%?

[desert shore]

ive been getting constant bsod everytime i close tof, i checked the minidump file it said because of ksophon_x64. anyone got any idea why this is happened?

[shy arrow]

hey uh i wanted to set my birthday and i set it to 5/16 but it changed to 8/28...

[ivory moat]

Hey, I want to play on eden server but that one particularly doesn't work for me, Wanderer creation limit reached.
What can I do?

[light scroll]

Is this normal? Why does this game take 1MB/s?

[silver cosmos]

Apparently the multiplicator appears when you get a few levels short of the level cap ?
I know it's intended but I don't know if my explanation here is 100% correct

[hasty tide]

hmm, but I played for 4 days now and im level 43, the enemies are getting way harder to kill and I do ahve 3 SSR weapons on level 70, dont wanna get banned for nothing

[ivory moat]

It's been like that for 12 hours which seems odd so either You guys need to leave the server already and go touch grass or the server friggin hates me

[hasty tide]

mb, 4 days

[silver cosmos]

Do you have your gear and matrices upgraded ?
I know this buff is intended and that it keeps appearing all around but not why exactly it does
Something about the levels

[hasty tide]

I do have both upgraded as much as I can

[silver cosmos]

Well
Then idk why
Of course enemies get harder to kill but if your built is right you'll melt them anyways
I think anything else about this should be in #gameplay-help so I'll keep it short before someone feels the need to tell me that

[hasty tide]

Tnx, I just wrote it in there becuase no one answered me in #gameplay-help

[rigid depot]

hi im playing on pc but when I try to login to my phone it say incorrect user name or password?

[silver oriole]

how do i reach lvl 999999 like this guy im new

[woven hare]

Step 1: Cheat

[silver oriole]

wuts step 2

[eternal plume]

Step 2: get reported

[urban mulch]

the progress bar of 20/80 on nemesi banner will also be kept on the frigg banner ?

[zealous wing]

Wait, there's already a level 51?
I thought we only got 50 yesterday

Bruh

[glass bronze]

If you mean your Pity count, yes. Pity carries over the next banner. However, every Flame Gold you have will be converted to Black Gold.

[urban mulch]

Ok ok thanks you

[sharp coral]

is there a way i can report a cheater

[civic steppe]

are there any changes to the FOV? I'm playing on a 32:9 monitor and the fov is way too close

[onyx lynx]

Anyone knows how to solve ‘Abnormal server status : 9’ error?

[echo oyster]

somon know why my cht dosen't work ?

[candid pivot]

#technical-help message

[onyx lynx]

Thank you!

[white wave]

are the servers offline:?\

[north shoal]

Yeah, i mean it's been since the maintenance, we can't use the chat 🧂

[sharp coral]

is there someone with any surpressor bug?

cuz there's someone lvl 30 with 7.5 surpressor (max)

[candid pivot]

What server are you on?

[modest kelp]

thats a hacker

[cerulean jewel]

Thanks for getting back too me^^ I really appreciate it!

[ruby kite]

Hey guys I don't know how but after the update I don't have any tchat, I can't write on it and receive no one message 😦

[tawny moon]

When will this fas.ist content be romoved finally?

For 4 days this is ingame in Top Position and of course it's reported since four days.
Also four days ago discord moderators admitted this player acts against the rules.

https://twitter.com/Kiguplayz/status/1563840427169562625

Kigu (@Kiguplayz)

@ToF_EN_Official @HHoliest @rhykker CN racism, extremism

@HHoliest
@rhykker
@ToF_EN_Official

Can you give a statement when this absolute racist content will be removed from the game?

Thank you!

https://t.co/Nv0z85YiHn

Twitter · Aug 28, 2022, 10:46 AM

[white wave]

sea arcania

[sharp coral]

yeah i think it's a hacker too but someone says it's a bug too just for me to confirm if it's a bug or not

[radiant edge]

@barren atlas -- Any white-screens from the embedded browser in the client tend to be connection oriented.

Do you have the ability to try an alternate Internet Connection such as cellular-tethering?

@whole oracle -- So far the problem appears to be with how cellular data itself works on the iPhone.

That is to say, that even via a cellular hotspot hosted off the device -- others cannot connect. The same sim cards for many people that don't work in an iPhone work in iPads, so it's possible that this may be a difference in how data is provisioned for iPhones by a carrier -- as it's not explicitly iOS centric (being that other apple devices that aren't phones -- work).

Still trying to figure out more on this one. Would suggest contacting your cellular carrier and seeing if they can investigate if there's any difference with how data is provisioned on your phone vs Apple's tablets.

@high crow -- Phone is on WIFI on a home-network with other devices, and the connectivity for everything goes down?

Check for firmware updates for your router and if the router itself is crashing / rebooting / power cycling during the downtime.

@thick urchin -- Yes, editing of game files with the exception of if instructed by support, or via pinned messages by staff -- would fall under the reverse engineering clause of the user-agreement.

@royal hedge -- Only Interstellar and no other instanced content {such as Joint Operations or otherwise} causes the disconnections?

[candid pivot]

works fine for me

[white wave]

hmm

[edgy epoch]

Hey i need help i download the game and did the little tutorial but when the game start loading it crash before finishing loading do you know why (im on enamora serv)

[radiant edge]

@supple orchid -- Probably a temporary routing / peering issue.

That's a mighty impressive connection that you have far as the speedtests. Yet it may still be a routing problem specifically to the game servers that you've encountered here.

-- If you have the ability to test the game on cellular tethering or any alternate connection, that would be a good way to try to rule this out.

If it's connection centric and doesn't clear up on its own (it very well might clear up on its own) ... then you'd need to open a support ticket (with the game's support team) and with your ISP, to have this investigated.

[devout trail]

Is it possible for the pass to get stuck and not continue to let you level more? I've only gotten around 2-3 levels this week.

[radiant edge]

Whenever you say that it crashes before finishing loading, you mean that the game closes abruptly before the progress bar {after selecting a server / attempting sign-in} reaches the end?

-- Any other observations such as the screen going black, blanking momentary / losing signal, or anything else?

[edgy epoch]

the second time when i use my mouse she block on the screen and the screen goes black

and yeah the game close without a windows error and the screen goes black at 90%

[radiant edge]

Screen going black hints that this may be a TDR / driver-crash, will DM you. [solved, driver issue]

[hasty tide]

hello, this section is for help with game problems?

[edgy epoch]

ok im waiting for your help (maybe i need to reinstall the game ?)

[pale drift]

Can anyone help me out ive waited for a couple of days now and have uninstalled the game and re installed it recently to see if the game would not crash anymore on my pc but it still does. My screen goes black and it jusr crashes my pc

[finite reef]

Anyone encounter abnormal server status: 9 when trying make a new character?

[vague oriole]

This channel is where the players help each other regarding technical issue such as crashing! If you'd like to reach the ToF Official contact support, refer to #game-support

[hasty tide]

ok thanks I hope you help me with my game error

[vague oriole]

Possibly this
#technical-help message

[vague oriole]

If I know the answer, I'll help! I'm also a normal player like most people here after all 😅

[hasty tide]

for customer service it is from gmail or how to open a ticket, please

I've tried almost every solution for this issue but I still have it. Any other solutions I can do apart from clearing data and cache or uninstalling and reinstalling? I'm still waiting for CS to reply too

[vague oriole]

Full guide is in #game-support. Contact support email is also there too

[still yoke]

im trying to create a crew but no matter what i type as the motto it keeps saying theres sensitive words in there ????????

[hasty tide]

I've read it and I can't find the customer service following the instructions, but I can ask you and see if with your help I can repair it or find out what the error is why it doesn't start

[spare ridge]

Is the return to main menu/server selection screen button not in the global version of the game at all?

[hasty tide]

what do i do if my screen is stuck like this? do i just alt f4 or do i close it in task manager?

I need help here
That idk why this is happening but I cannot able to log in to my account and kept trying to reset it's password but it said that my account is unregistered even tho it's the account that I been using (not my alternative account) for long time if there is a way to fix pls tell me thank you

[vague oriole]

Alright, you can write your issue here.
I'll also just put this here
[e-mail]

[hasty tide]

i just closed it with task manager 🗿

[vague oriole]

Yeah, that part is usually pretty buggy. Next time you encounter it, just skip!

[hasty tide]

My problem is that when I run the game the logos appear but then the mouse goes to the upper left corner and then goes to the desktop even though the game is running, to see if you can help me alright, you can write your issue here.

[peak hornet]

Anyone know the problem on why this quest says this but isn't appearing on my side quest menu

[keen garden]

any way to change the email of my account?

[radiant edge]

Do you see any directories populated under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes"?

Windows Key + R
Enter in: %USERPROFILE%\AppData\Local\Hotta\Saved\Crashes
-- OK the run-prompt.

Even though the game remains 'open' in the background {enough for the launcher to consider it open}, should start by treating this as a possible crash. I do note that you're on Windows 7 here, which this is more common on.

[hasty tide]

I see 2 folders inside crashes

[radiant edge]

Have you had this happen two times? Either way, if you could zip / compress those two folders and send them to me via DM's -- will take a look.

[warm trench]

Hi everyone, I believe that the game works around Your NAT settings, (1 open) (2 moderate) (3 strict). If your NAT is set at 2 or 3 your more likely to get issues logging in. Most mobile networks share IP address their for you don’t have one of your own which will keep you in 3 this is GNAT (look it up)
Unfortunately my network provider works on GNAT and that means I cannot log in, I would prefer to use mobile data as WiFi is generally in a stationary 😕

[devout trail]

Hi, I can't get pass levels should I contact support or is there some way to fix it/check what's going on?

[vague oriole]

I heard the exclamation mark may potentially trigger that

[still yoke]

yes it was that! I wanted to make the motto sound more exciting and less boring but no matter what I put like "! :) :3" it wouldn't let me :(

[vague oriole]

Yeah you have to leave the exclamation mark behind 😔

[vague oriole]

We have timegates or level cap that starts when you make a character. The level cap increases daily at the beginning then every few days. I think that's what you're referring to

[devout trail]

Thank you very much, I recently had issues with the pass so I was worried it had happened again.

[vague oriole]

@devout trail No problem

@keen garden Try this
https://youtu.be/3KlWcjkYXcI

[radiant edge]

If you mean "cgnat" for the third type. Cellular Internet and Satellite Internet do work behind such [both on mobile devices and otherwise] ... so long as you're not on an iPhone {still trying to narrow this one down}.

Do you happen to be on an iPhone that the sim card is inserted in?

[keen garden]

i'll give this a try ty!

[tired valley]

yooo i cant join fate server for some reason

[honest lotus]

Did the nitro event ended

[vague oriole]

Yeah, you'll have to exit the game completely to return to server selection screen

[vague oriole]

Yep, ToF announced it on twitter

[honest lotus]

When did it end? 😭

[vague oriole]

August 25th (UTC+8) I believe

[royal hedge]

@radiant edge Rarely in Joint operation for 1-5 sec lag only. No disconnection but in interstellar 10/10 times I get booted out. Unable to play interstellar for weapon upgrade mats.

[left onyx]

it's better to install the android version of the tof game through the emulator because the pc version is not so stable

[vague oriole]

Do you see any directories populated under %USERPROFILE%\AppData\Local\Hotta\Saved\Crashes?

Windows Key + R
Enter in: %USERPROFILE%\AppData\Local\Hotta\Saved\Crashes
-- OK the run-prompt.

[radiant edge]

Probably you're having a BSOD that you cannot see, simply nothing on the screen before the system is going down.

-- Logs folder, Hotta.log (whatever the client managed to write before the crash) -- may still be interesting.
Possible that you can send me that file? {via DM's}

-- Also check under "%SystemRoot%\Minidump" for any BSOD dumps with timestamps that line up.

Sadly we cannot advocate the use of such on here, as it's against the game's user-agreement. Much as I understand the motivation is to help.

[spare ridge]

Sadge.
Do you have any idea if this will be changed anytime soon? (PC platform btw)

[elder grotto]

hello i need help, i do not know why but since 2 days before the global chat has not been showing any messages if someone could help i would really appreciate it

[rotund dagger]

Anybody know what those two boxes at the bottom of camera settings does? one says "default", the other says "new"

[hasty tide]

What information does CS usually ask for when you have an issue that needs to be solved?

[delicate badger]

I see.... noted
Thanks for mentions

[vernal halo]

is an ingame name available for grab after 30-day account deletion? i had to create a new account since i picked the wrong gender for my character. i'd like to get my change my name back with identity card if it's possible.

[elder grotto]

hello i need help, it has been 2 days since i was able to chat with someone through the ingame messages. The game has not been showing any messages for these 2 days if someone could help i would really appreciate it

[north gust]

Hey anyone on seaforth deck server ?

[elder grotto]

me

[north gust]

my world chat is not working and i saw multiple reddit post that it isn't working for them too

[elder grotto]

me too look my message above

[vague oriole]

Some servers are having their chats disabled right now like Seaforth Dock and Silvercoast Lab. Please submit your issue on #1007842564726075432 and wait for the devs to fix it!

[north gust]

I have the same problem but devs didnt announce about that yet, i wonder when tho

[vague oriole]

No official announcement about that unfortunately

[north gust]

Is there any way to change the server and taking my whole profile into the new server ?

[vague oriole]

Just checked your message history. I might not be able to help - but are you on android?

[elder grotto]

i dont think so

[hasty tide]

Yes, Oppo A92, 8GB Ram Snapdragon 665 and still have 45 GB of space available

[vague oriole]

For Global version right now no but CN version has a way to do it, so we'll most likely get it in the future

[elder grotto]

is Seaforth Dock the only server in which messages dont work?

[vague oriole]

Silvercoast Lab is having that problem too right now

[elder grotto]

okay

[inner kindle]

Is it possible to use a nickname ever deleted ?

[lavish coral]

Try it out

[north gust]

alright thanks

[hasty tide]

@vague oriole forgot to use reply

[desert warren]

Hello, i got my account stolen, i cant recover it by email, i sent a mail for support and they anwsered me asking if my problem got solved.
I tried open a ticket in discord and the ticket got closed in less than 5min without no reply.
I dont know anymore what to do or where ask for help, can someone at least teach me where i can ask help and get answered?
Thank you for your attention.

[edgy epoch]

hey im new to the game (and european) and i cant change my keyboard input like im stuck with W to go forward and the game tell me i cant remap it cause she is already use ?

[spice beacon]

uhhh what its this?

[vague oriole]

Hmm- Your spec shouldn't have any problem playing the game so it's most likely a connection issue

[vague oriole]

Try re-logging in. On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator

[lone tusk]

it has been 11 hours and its still bugged, someone help plz, i restarted computer in this 11 hours and reinstalled it but its still bugged

[hasty tide]

34 Mbps Upload, 47 Mbps Download

[spice beacon]

Okay, thank you.

[lusty moss]

my world- crew- and teamchats are all ampty, even if i write something it wont stand there... what can i do??

[lone tusk]

someone help plz T_T

[kind bronze]

Did anyone try to play this game on intel hd graphic card ? Plz

[vague oriole]

Alright, will take this into DM... Let's see what I can do

[vague oriole]

Some servers are having their chats disabled right now like Seaforth Dock and Silvercoast Lab. Please submit your issue on #1007842564726075432 and wait for the devs to fix it!

[strong portal]

mine too

[sharp hearth]

my friend has this problem so how do you fix this

[lone tusk]

this quests never stops looping, cant move after accepting the quest, tried redownload and waited for 9 hours still bugged

[ruby barn]

What exactly do you want to know? You already figured it all by yourself. Yes, BSOD happens due to a conflict between the game's anti-cheat and any Windows OS. The developers are aware of this bug but do not plan to do anything - it's not our problem, they say.

[pliant wind]

the red nucleus that i have rn will stay till the next banner?

[serene nexus]

is there a fix for 90% loading screen error?

[coarse stirrup]

Guys will the global chat be fixed sooner or later? it stopped working 2 days ago

[lilac blade]

original quality setting higher than extreme?

[hasty tide]

currently stuck on a log in log out loop

on oumauma i cant see my uid rn am stuck 💔

:3nvm

[vague oriole]

Yep it's the max display setting

[stiff willow]

this just started yesterday i know its not me network since i can play other online games with a good ping i tried going for other servers i can easily access but i cant go to my original server for some reason and also i cant get into hot servers but green servers i can

[harsh totem]

what does login status exception mean

[gray palm]

Probably going to have a very poor experience with that kind of underperforming hardware

[finite slate]

can someone help

[fossil rock]

hi guys. any fix for this yet?

[vague oriole]

For possible solution, try this
https://www.youtube.com/watch?v=L9VKtLotdY8&t=3s

[fossil rock]

imma try that

[vague oriole]

Try re-logging in. On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator

[finite slate]

can some one what this means?

[hasty tide]

Thanks, didn't work for me though

[robust sonnet]

Hi guys, it keeps on showing unable to connect to the server. Keep trying? What happened??

[wanton basalt]

does anyone know why after exiting the game my pc crashes every single time

im on windows 11 and i do run it in compatibility mode

[kind bronze]

😭😭😭💔💔💔
I played it on my phone and couldnt handle ....but it seems it wouldnt work on my laptop either 😣😣
Mine is :
Intel i5 6200U
Intel hd
8 ram

[willow lake]

Gaming crashing almost all time on frontier clash, i am playing mobile but heard of pc as well with this problem. It only happens in frontier clash, what is happening?

[pliant inlet]

How’s ur phone, mine is iPhone 7 Plus

This laptop? It will smoke

[kind bronze]

🤣🤣🤣🤣💔💔💔
My phone smoked xD it is galaxy s8+
Fk then ill not try it on my laptop then ☹☹☹💔

[fossil rock]

Tried every basic troubleshooting possible on my laptop and I still get stuck here at 90% then the game crashes like some people do. any known fix for this?

[pliant inlet]

Oof, rip no tof

[lilac blade]

looking for a way to increase render distance

[charred valve]

i have a big problème, when i invoc in banners my game crash and when i am in a cinématic for quest my game crash to

[harsh totem]

Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.40 GHz 10.0 GB (9.86 GB usable) works for me tho just crashes everytime i transmit,fight bygone,void,jo,rift and sometimes when i jetpack also gacha and ruin

[gray palm]

Android and iOS both have mediocre ratings/reviews due to how unoptimized those versions of the game are. PC version runs pretty well if you have a gaming PC/Laptop. Intel HD isn't really meant for games unfortunately 😦

[bronze smelt]

guys, any way to fix the server disconnect issue...? 2 days missed of battlepass and the daily login pack.. sick of this already.. if it keeps going for another day i'm just refunding everything.. didn't they say they already fixed this?

[ancient raft]

Follow the steps in this. (Note this works on windows 11 too and it worked for me ). https://rentry.co/fixtof

[gleaming walrus]

how do you prevent blue screen of death in pc? this happens only when I play TOF

[bronze smelt]

by the wya already checked version and repaired the game files, still happens.

[ancient raft]

can you try a different server nur?

[bronze smelt]

i did, nothing connects.. and even if it did, that wouldn't help since my character is server locked.. can't even find a way to contact support

[elfin herald]

any fixes? i got no response from the support center yet

[gray palm]

On 10 or 11?

[gray palm]

Did you state a question? Missed it if you did

[deep dew]

Gusy i can’t take this is it a bug ? This is the second time it happened to me

[gray palm]

Use an ice weapon

[deep dew]

I did but the ground so far

[elfin herald]

no i just told them i had a bug

[gray palm]

What the bug?

[elfin herald]

the screenshot

[gray palm]

What is wrong in the screenshot?

[elfin herald]

i can't claim the reward but i have other characters can

[deep dew]

Yes i did it i call one of my friend and we used handcannon

[gray palm]

What level is the character you are trying on?

[elfin herald]

um by the time i took the screenshot i was around 40

[gray palm]

👍 yes buggy then

[elfin herald]

why's that? @gray palm

[gray palm]

Why's what? The requirements say Lvl 6

[fossil rock]

sadly, it didnt work for me. thanks for this tho

[elfin herald]

what i can collect it when i'm lvl 9 tho

[gray palm]

I'm not a dev mate

But the port of this game has been somewhat half assed so you can expect issues everywhere

[elfin herald]

i mean no offense but been stuck like this for days

[elfin herald]

yeah man i haven't gotten any response from the support center yet

[gray palm]

Technical support discord can't really help tbh, this channel is more for people to vent haha. You actually have to email them

[elfin herald]

alright sir, ty for reaching out

[gleaming walrus]

11

[hasty tide]

if u avail a collector edition pass, would you still get the normal pass rewards?

[keen salmon]

how do i fix that glitch where the launcher doesnt open up the game and just reopens? most of the things ive tried havent worked

[tropic mountain]

how do i fix a glitch where i start the game im in the home screen and when i try to go in the world the game close

[hasty tide]

bumpp, i still need help with this

[gray palm]

Yeah, from my experience, admins in this discord rarely say much unless it's to mute people or say an announcement about something

[glacial obsidian]

guys idk why but the numbers are not working i cant use my abbility its a bug or just me?

[eternal plume]

will there be a server switcharoos ticket/mode soon? or its a myth

[lavish coral]

Its real u can switch servers everytime then But we doesn't know when it's coming out

Not yet

[timber ravine]

if i want to give my friend a battlepass, will he get banned if i log into his account and buy it for him? hes from another country from me and no option to give google play card too.

[hasty tide]

im having this issue where the chat isnto working, when i send messages nothing pops up

[lavish coral]

He will not be banned it will count so that he buyed it himself

[lavish coral]

Its a bug

[hasty tide]

any way to fix it myself?

[lavish coral]

I dont know

[timber ravine]

ahh okay tqvm! i wasscared he will get banned since there was a rule saying about the third party whatsoever.

[hasty tide]

i havent been able to do any world bosses or any joint ops cuz there are no teams popping up

[lavish coral]

Try reinstall

[hasty tide]

i already have, didnt fix it

[timid harbor]

2 servers have this problem

[hasty tide]

im on silvercoast lab in the eu

[nova mist]

so vera is currently unlocked and going to be locked?

[timid harbor]

seaforth dock have the same

[silver wing]

lol

[hasty tide]

yea i have a character there too, hope its fixed soon

[eternal plume]

was it like free? or you have to wait until the end of the week to transfer? becos of the rankings/leaderboard and stuff to get in place.

[nova mist]

yeah for the memes, but honestly too many typos in this game and no way to report

[lavish coral]

Its not unlocked its gonna be in the 2.0 Version i guess

[left onyx]

how to change language

[lavish coral]

It will be free we dont know when its gonna be there Leaderboards will be regional or global then

Frigg is in 2.0

[left onyx]

I deleted the PC version because it often had problems

[hasty tide]

so ur saying 2,0 releases in 3 days?

[eternal plume]

ooooo thats good to know :3 thank uu

[lavish coral]

Idk when 2.0 is Out look in #tof-tweets For an overview

[past nexus]

tried to email them about Abnormal Status 9, this is the reply I got

[lavish coral]

Keep the an eye on the twitter page or facebook page of tower of fantasy

What is the problem there

[brazen geyser]

in the last part XD, it not was a filtler

[gray palm]

Why use android version of the game while on a PC?

[lavish coral]

You have to tell them your username and server you play on and then the devs will handle this problem

[tender topaz]

My character auto climb even tho I have it turned off what to do

[shrewd slate]

how gain point to go 1400? it missing just 40 point daily connexion and where find other point?

[past nexus]

Thanks, I gave them my other character info since I am trying to create new one on Asia-Pacific server so no UID to give

[sudden latch]

Account on Phantasia server just went missing for no reason, anyone encounter the same before?

[past nexus]

I can post here if they replied so others can see too. but I think it will only be fix on the next maintenance

[gray palm]

🍆

[brazen geyser]

it just a meme, i mean, the fact it was that ToF it has a lot of bugs, and that it was one of them

[tropic mountain]

how do i fix a glitch where i start the game im in the home screen and when i try to go in the world the game close

[brazen geyser]

Btw, i love ToF, i didnt even play Genshin Anymore since the last year...

[glacial obsidian]

how to join the online world with people?

[visual silo]

and then is mine XD

[earnest stirrup]

it seems like TOF is crashing my computer

[brazen geyser]

yes, me too, i wonder why the Staff didnt work in that glitch

[hasty tide]

afraid to be haunted by an invi enemy on pvp

[visual silo]

i alr wrote them my problem but more people have to do it for a solution pipipi

[brazen geyser]

[thin willow]

any clue? vcredist x86/x64 already installed

[queen onyx]

the anticheat keeps giving me blue screen

[queen onyx]

yep same, I think reinstalling will fix it but they need to fix this asap I've never had an experience like this from a game before

[dense jacinth]

what does the popular number mean for each vehicle?

[queen onyx]

Yep reinstalling the game fixed my crashing issue again, I used to be able to just hit repair on the launcher and it fixed it but the repair option hasn't been able to fix it as of 1.0.8

[vagrant sequoia]

anyone know how to fix the blank chat issue

[minor lily]

can anyone here actually help me? when i try to play the game no servers show up. ive played this game in beta on this account so i have no clue whats wrong. its been broken for a week. still havent gotten help or been fixed

[hollow zinc]

Game having issues with updating, tried complete reinstall, still the same, network is absolutely fine and nothing mentioned in the error is running on my pc. Update/download stuck at 5% and dl speed shows as 0.

Any ideas how to fix this or maybe anyone got the same issue ?

well never mind that, now it's somehow working

[merry pivot]

Why does my game crash everytime i go in bygone, it never happened before till the update

[sudden latch]

Account went missing, anyone encountered this and managed to get it back before?

Happened few hours ago when I afk, tried to enter game from launcher but failed with this error "Login status exception, exiting the game!"

After restarting launcher and relog, able to launch the game now but account went missing

[trim peak]

im so sorry about this but could I possibly request for an account rollback? i raised 120 flame gold enough to buy Nemesis but i accidentally bought the matrice instead

[cursive heron]

I have a problem, when I want to teleport it disconnects me

[minor lily]

this game has soo many issues smh

[knotty shore]

hello my account has been reset what should I do

[blissful pumice]

That’s true sadly

[minor lily]

i havent even been able to play the game. no servers show up for me. played beta

[blissful pumice]

I want to play the game but it kept showing me that.. how do I fix this

[blissful pumice]

Same 😭

[minor lily]

damm fr something wrong

[sudden latch]

We're u on Google login?

[knotty shore]

yes

[sudden latch]

I just encountered the same issue, have logged a support ticket on the launcher

Friends still can see my character in their friend list, just that the account is gone

[knotty shore]

ok thank you i will do the same

[knotty shore]

me too

[reef tusk]

Hello! Is there a link and guide to do a manual download of the game?

[lyric sigil]

enter the official website, create your account and then download the launcher and install, the game has 21gb for now

[gleaming walrus]

blue screen of death in pc 🙄

[reef tusk]

Ah sorry, by manual download I meant without the launcher.

[lyric sigil]

I believe there is no way for now

[zinc geyser]

Will tof support change my gender if I ask nicely?

[raw narwhal]

guys i'm trying to install tof on android (galaxy A7) and everytime it will go to 100% then back to 0% or just say install as if nothing happned pls help

[sudden latch]

Pls update me too if they got back to you with a solution

[near seal]

How do I remove this yellow border around my game?

[heavy field]

I would like to know if I'm alone on this, but I can't see chat anymore and when i try to talk it doesn't send. Also the shortcuts on screens are not there anymore.

[hasty tide]

My account just got deleted the second I logged on and I was spending so much time on it this games shite

[lavish coral]

Thats normal for pc/laptop

[hasty tide]

Nah you're not alone on this, same goes for many people including me and some who reported it in bug report section. Also tried various things but I couldn't fix it yet.

[delicate fossil]

I sent picks of my crew points but have not heard anything form customer service it still keeps resetting daily

[sudden latch]

Ur not the only one, just happened to me too

I already invested for a c3 nemesis C5 Samir lol

[near seal]

it's not normal.. I don't see this border on other content creators (fixed it.. apparently OBS was causing it)

[hasty tide]

Yeh I had a really good PvP team with nemisis and Samir in it and I've spent so long tryna get it all leveled and my scc just get delete :/

[storm eagle]

Same here, I try the trick install game on phone to have the age confirmation message but no message and still blocked in chat

[fickle drum]

Help?

[atomic parrot]

the in game chat isnt showing anything for me, even when i send a message unless its a team chat, anyone know why?

[hasty tide]

Well it's not about not being able to write since it shows a Cooldown when I send a text/emoji whatever, it's just not showing anything besides "I just died-help me"- texts in coop areas.

[hasty tide]

No idea, but many have this too

[atomic parrot]

intereseting

[jaunty hawk]

why does it say this

[warped ibex]

Hi, is anyone else experiencing huge memory leak when trying to load into their server? It actually freezes the game right there before it closes itself after some time.

[sudden latch]

Sorry to hear that, better raise a ticket for this, I haven't heard or found anyone getting back their account yet tho

[storm eagle]

Form me, no cooldown, just not print my message and see nothing in the world chat, same in friend chat

[lyric sigil]

I tried changing the resolution to 800x600 but it doesn't work

[stable shadow]

I think I did soemthing with the settings and now I can't see my damage anymore. Can anyone tell me which one I should click since I really don't want to make any mistake anymire

[hasty tide]

Weird...

[indigo hare]

it's worded weirdly if I recall - I think I saw it mentioned when I googled for recommended settings

[tidal token]

Has anyone been able to play this dogwater of a game on mobile without wifi?? I can never connect to server at title screen every time I try

[indigo hare]

This is the same bug affecting several servers, make a bug report in chan below

[storm eagle]

Yep, i ll do that

[lavish coral]

Calm down you don't have to insult the game directly

[tidal token]

I call it constructive criticism

[hasty tide]

Someone keeps on closing my ticket when I ask about my account being banned

[stable shadow]

what is the name of it anyways? Is it in display preference?

[indigo hare]

I can't remember it was worded in such a way I wouldn't have guessed it

[indigo hare]

"Hit frame" in Basic>Camera

[stable shadow]

that was on the entire time so it seems like it wasn't that one

[sudden latch]

It's probably your network provider issue in such cases

[fervent cosmos]

how to fix

[eager bronze]

i got this too just now 😦

[digital hamlet]

idk what i hit, but whatever showed my controls for moves (like E or Q) doesn't appear anymore. Is there any way I can get them to show up again?

[gaunt pelican]

I have this too but in the language I selected

[whole idol]

when i sign in to ToF with my email (even if i click stay logged in) it keeps logging me out again when restarting the game. is there a way to fix this?

[fervent cosmos]

ok i found the solution just logout on your account in launcher and login again

[lethal sedge]

Why my outfit,mobs,weapons texture blurry and like this?

[harsh tusk]

anyone can't log in right now using their gmail because google youtube and other sites are down?

[arctic night]

same login status exception, restarted router and pc still same, check net good speedtest can access all sites and other game like mir4 nnk diablo dota but for TOF cannot login

[fervent cosmos]

im guessing u guys uses pldt and got disconnected also lol

[halcyon oak]

I can't create a crew in Tower of Fantasy and don't know why
I wrote a description with no sensitive words and I've enought Dark Crystals
When I click in the Create button nothing happens :/

[arctic night]

yes I thought it was dns error on google

[harsh tusk]

yes xD other sites are working fine. except google youtube and other search engines. bing works though xD

[whole idol]

wym? they work for me

[fickle drum]

Anyone from mobile, having the same problem?

[arctic night]

I tried to use automatic dns but still same issue

[stoic echo]

close launcher and log in again

[pseudo coral]

Help please, i got disconnected then i try to relog. it's like this now.

[whole idol]

wtf

[arctic night]

da h3ck is happening to pldt with regards to TOF server

[harsh tusk]

@arctic night try the websites now, i think it got fixed already

[arctic night]

were you able to login to the game?

still same issue hmm

[harsh tusk]

thankfully, yes! i can log in now.
i can't access google, youtube and other websites earlier. but a few moments ago i tried opening google and it works fine again.
tried logging in when you asked, can log in right now xD

[verbal swallow]

cant login im using my google account T_T

[arctic night]

ok what I did is I logout my account in the launcher and login again then launch account its working now

[verbal swallow]

oki ill try thanks !

[verbal swallow]

it woooorks! thanks a lot!

[lofty ridge]

Hello, anyone know is it possible to login to an account with another PC, i seem getting an error while loggin with gmail, with an 404 error not found local website

[arctic night]

no worries glad to help you

[fleet sphinx]

any fix on getting stuck to 90% then getting dced?

[mellow reef]

how can setting for tof running with GPU1 ?

this game can run with gpu0(cpu) only?

[lavish coral]

1. Exit game
2. Log out in launcher
3. Close launcher in the background and ideally restart pc.
4. Open the game then Login again.

[lavish coral]

1. Exit game
2. Log out in launcher
3. Close launcher in the background and ideally restart pc.
4. Open the game then Login again.

[lavish coral]

33% or 90% loading screen fix Link:https://rentry.co/fixtof

[fleet sphinx]

I've already did that

[thick urchin]

Does anyone know if they have plans to fix the terrible microstuttering in this game? It's nearly killed the game for me.

[lavish coral]

I see no other way

[lofty ridge]

Hello this is always happened to me, I am trying to login via Gmail from my 2nd PC and this is what im getting while log in to the INTL Web Login

[tidal token]

You’re telling me 5G isn’t good enough??

[dense jacinth]

sorry, wrong channel

[hasty tide]

Can anyone help me stop my game from crashing?
(Low end pc)

[fervent sluice]

None of my chats are working on mobile, how to fix

[hasty tide]

I think that's a bug if messages aren't showing

[hasty tide]

im running that game in a 4x gpu system but it’s running in a parallel setup ie work is share between all 4 monster gpus so the load on each one is like 0.5% and the cpu is dual 64 core threadripper and its so spread out along the 128 4 ghz cores that the entire load is averaging 1% cpu use

[hazy stump]

can i purchase from google playstore for my PC acc via my phone? is it possible

[hasty tide]

if your logged into same account purchases made on mobile should be reflected in the entire account the only difference is when you switch servers the purchases made for one server don’t follow to another

[fervent sluice]

I can’t send messages or see them, should I report to the bug channel

[hazy stump]

so i should be fine if i logged in with the same account, server and char right

[hasty tide]

im mostly mobile player on ipad pro but everything ive bought on ipad is available on my pc as well

It's def a bug

[hazy stump]

aight thanks

[hasty tide]

If you look in report bugs you'll see many players reporting the same issue

[hasty tide]

yes same server account and character reflect across all clients ive had some games that if you switch devices say iOS to android even though your using same account your purchase doesn’t carry

[somber summit]

Hello, I need some help, I'm trying to install the game on PC, but after I clicked install, the mini launcher just disappears. Anybody knows what should I do?

[lavish coral]

Does it install in the Background?

[somber summit]

Nothing, the mini launcher just disappears and the folder destination only contains an empty "launcher" folder.

[hasty tide]

that launcher as well as in installer should stay visible during the install Genshin does that if the pc fails to meet the absolute minimum requirements to run the game it just closes the install launcher

[formal cosmos]

My friend have the same problem, I'm looking here for the solution to help him. D:

[somber summit]

Ah so basically the game silently tells me that my PC doesn't meet the requirements?

[hasty tide]

what are the specs of your pc i have 2 pcs one was a buget gaming build has an i7 16 gb ram a 1tb ssd and an 8gb rtx 3050 gpu but i had trouble getting the game to run on that at all

[mellow reef]

can you captuer yout setting?

[somber summit]

Geforce GTX 1050 TI
12 GB RAM
Windows 10, i5
DirectX 12
Also 1TB SSD
Tis' a rather old laptop I guess

[somber summit]

I mean if yours have trouble, then mine would just..idk, give up hahah

[mellow reef]

my gpu have only GPU0(CPU I7-11800H) and GPU1(GPU RTX3060 laptop) then this game run with GPU0 only

[hasty tide]

only thing i can think is its not liking the cpu speed laptop computer seem to always have slower cpu my i7 8 core gaming and media pc is running at 3.5ghz the othe one that cost me 60k to have a custom motherboard built as well as all the other parts like the ram and the 4 10k gpus runs this game fine but that’s because im basically running it on a small super computer

[somber summit]

Oh well, then I'll settle with playing it on the phone casually. Or perhaps someday upgrade my rig. Thanks though!

[hasty tide]

well if you do upgrade check out newegg.com they usually have a lot of good prices on parts and go with an rtx 3060 or if you really want video horsepower get an nvidia quadro gv100 just one is more than enough for regular games mine has 4 of them because it was originally built for running holographic vr games

[gleaming geode]

having sound off, bgm on, and vice versa crashes my laptop 4-15 min into the game, i have to either turn both off or on to prevent the issue from occurring

[wheat arch]

hello im wondering if i can get someone help figuring out why tof has caused my laptop to crash and give me that blue screen that says my pc ran into an error and needs to restart. this has happend twice now since the lateset update and i dont understand why.

[hasty tide]

skill issues on the game devs part thats why

[wheat arch]

what do u mean by that?

[still yoke]

how do I change the colour of an outfit? it shows 100 dark crystals but it doesn't work when I click to change

[hasty tide]

im working with a project that’s been developing and testing an open world vr/holographic mmo game the last 6 years it has an absolutely huge client 235gb but it’s optimized this client is not it’s stressful on the system and cause a lot of trouble

[dry mulch]

Anyone able to login to any asia server now? Coz I can't seem to login back to server when I tried to start a Dimensional Trial. I got kicked out when I accepted a match and I've been unable to login afterwards

[fair karma]

Hello, my sister would like to play TOF so we created a new account for her and logged into it, she wants to play on the same server as I do so we could play together in the future when she'll get her personnal computer (I only has one at home), but my characters are still loaded no matter what account i'm logged in, does anybody know something about that ?

[hasty tide]

there should be an option under settings call switch accounts make sure each ofbyou have bound yor account first to separate emails

[fair karma]

where do u find that ? Launcher ? Start game screen ?

[wheat arch]

well idk if there is a fix to my problem but i think ill just take break from the game for a bit till maybe the next update and see if it gets fix thanks for trying to help

[thick urchin]

My pc just blacked screened while playing and I could still hear sound but my PC fans got SUPER loud, It's not a heat issue all of my temps are completely fine.

[fair karma]

so we need to link our account with google mail ? Even if we created our account with different emails ?

[hasty tide]

if you dont bind your account you wont be able to get it back to re login bind it to separate gmail accounts and then each of you can use switch accounts to log in until you each have a pc then you can stay logged in on separate pc and play together

[hasty tide]

i tried uploading a video here on how to find it let me post it to YouTube

[fair karma]

I just binded the accounts on different emails. The main problem now is i just watched youtube's video to see where the Switch Account button is, but it's not appearing on my screen lmao

[hasty tide]

thats odd on ios its easy to find let me check on my pc ill post a video of that to https://youtu.be/NeN3027_vQM heres the iOS switch account location

[rose mulch]

hello, i always login via gmail but now i want to create account and want to transfer my current data to the account i made, is it possible?

[fair karma]

yup, i dont have that "switch account button" ahah

[sharp tendon]

Why can't i set "move forward" to the E key?

[trim juniper]

My payments do not work and game support has not contacted me in a week

[kind breach]

does anyone know to permanent change the keyboard key mapping?
it keep change to default (after i login game back) that i mess up my pvp str8 win

[lofty ridge]

Anybody can help me with this?

[crude stone]

For the first purchase are you supposed to get double of amount like bonus thingy?

[kind breach]

first time purchase of that tanium amount...yes but it not double
it already show in blue color

[crude stone]

I bought 300 and 980 but only received 300 and 980 without bonus...

[vernal jay]

nvm i see where

[kind breach]

wait my bad u gonna receive black crystal with the amount of tanium ur purchase instead of another "bonus" tanium

[sharp tendon]

Is it possible to change the E key binding?

[hasty tide]

same here its not available in pc https://youtu.be/K9MUxxCXYW8

[sharp tendon]

Where do I claim rewards w/ codes

[fair karma]

I Guess we're fckd for the moment

[solemn ibex]

Hello i'm new here and i joined because i need help. My problem is that i accidentally missclicked and turned off parental consent and now i'm unable to play the game. Every time i try to log into the launcher it says: "Verification Failed Unfortunately we are unable to offer Tower Of Fantasy to you now." I tried to contact support trough email and the official TOF site but no one seems to reply. Does anyone know what i can try ?

[hasty tide]

try completely deleting the game and reinstalling it you may also have to do some editing in the windows registry as well to make sure all the previous install is deleted

[solemn ibex]

that will take some time cause my internet is very slow but ill try it

[hasty tide]

tbh the pc client for this game is a nightmare

[hollow iris]

I keep getting an 'Login status exception' error when i start up the game, my internet seems to be functioning properly, so i dont know what could be causing this.

Should i just delete and reinstall the game?

[hasty tide]

it’s called a crap game client design so many people are having trouble playing it on pc its not even funny it comes down to bad design and even worse tech support

[hollow iris]

So just delete and redownload?

[hasty tide]

dont know if that will fix it i did that a few times on one reasonable powered pc then installed it on one thats on the stupid power level works fine on that

[solemn ibex]

also is it just me when i download the launcher i need to download it 2 times ? 1st time for the folder and 2nd for the launcher to get installed

[solemn ibex]

i downloaded the launcher again and im unable to log into it so i cant install the game

[hasty tide]

thats odd running the install once should have created the folders and did the install as i was saying its just an absolutely horrible design which is funny this game has been out in China almost a year already and they had to make a tras pc client instead of modified the stable one they already had

[willow hollow]

Hello, can they reverse a purchase you make by accident using dark crystals?

[solemn ibex]

well this happened to me twice now: when i installed the game for the first time and right now

[hasty tide]

well i would offer to log in remotely and manually remove all tracks of the first failure install so it doesn’t have the reg keys in there saying you arnt allowed to play but that would be kinda awkward since we don’t really know each other lol

[hasty tide]

you have to love tencent products

Tencent Technology (Shenzhen) Co., Ltd owns level infinite and hotta

[solemn ibex]

well thats my luck i guess
step 1: find a cool game
step 2: play it
step 3:missclick
step 4: get doomed

I guess the best option is to wait for the suport to respond to me since im not able to do much.

Btw how long does it usually take them to respond ?

[quartz siren]

i dont get the discord link rewards since i was on the server before that existed how do i fix that

[hasty slate]

is it possible to get 3k dark crystal in 3 days if i alrdy have 100% of world exploration

[hasty tide]

has anyone here fixed the loading to 90% then the game goes back to the title screen?

[hasty tide]

uh like probably never im almost 3 weeks in on waiting on a request i made back when this global launch hit

[sterile girder]

Bcz they just dont care this bug, it's like this on some devices since they released the game

[hasty tide]

well ahem first those are prohibited by the tos and second try finding a different isp

isp? sorry, what isp?

isp internet service provider she can try getting a different company for her internet connection

ah.. then, if she cant do a vpn and if the isp doesnt work - then she just cant play the game? since it always go to teleport/ transmitting = then the game loads to 90% and goes back to the title screen.

oh.. that's too much of a hassle, that's sad. I wonder what's different since we have the same company for internet connection.

[solemn ibex]

Well that means im prob gonna loose my progress :')

[hasty tide]

:( that sucks

tbh its a shitty setup all the bugs on pc version and the trouble everyone is having and the lack of response from the devs is just ridiculous

I agree. I have also been experiencing bugs. And customer support isnt doing something about it.. :(

[winter tinsel]

Is it possible to change the gmail?
I want to change my gmail coz imma give it to friends

[fading flax]

hi, normal i buyed the premium pass (20€) and dont recieve recompence of the normal pass with it (10€) ?

[left trail]

Good evening, when I start the game with the launcher, the launcher reduces and returns back instantly without starting the game. I tried many things to resolve that but nothing worked. I add that the folder "%localappdata%\Hotta" just contains one file : "intl_auth.txt". Did anyone know the solution of this problem ?

[spiral kraken]

my chat does not work in game anyone have experienced?

[tardy flume]

no

[white musk]

Log out of the launcher then log back into it

[proven copper]

cant login anymore
what to do ?

[tardy flume]

1.Restart the client.
2.If restarting the client doesn't fix the issue, you can try the steps below to reset your network connection:
A) Tap the Windows key on your keyboard to launch the start menu.
B) Enter "CMD" on your keyboard, then right-click on the Command Prompt app and select "Run as administrator."
C) Type in "netsh winsock reset" (without the apostrophes), then hit enter to execute the network reset command.
D) Restart your computer, launch Tower of Fantasy's PC launcher, and enter the game.

[ripe eagle]

Hi, I have a problem. All in-game chats except "current" chat do not work. Nothing is displayed on them, and I cannot write anything on them. As i mentioned only "current" chat works and i can write and see other's messages. This problem seems to have appeared after a recent update. If anyone knows anything, I will be grateful for your help.

[tardy flume]

a mod could pin this

[proven copper]

thx it works 👍

[tardy flume]

yw

[spiral kraken]

same for me

[vernal pivot]

question for mobile. is it possible for someone to have made an account and played without registering?

friend logged out of his account and now can't get back in

[polar pasture]

how do i get rid of this "NEW" icon? ocd is not happy 😠

[pseudo isle]

Anyone else seeing this all the time?

[tardy flume]

lmao same

[hasty tide]

if they didnt bind to an email or other account as soon as you log out everything you had is lost thats the problem playing as a guest

now its time to go vent on the community more specific the eu community on the server futuria

[vernal pivot]

@hasty tide thanks, guess i will have to break the news to him, although i do have a screenshot of him from my friend list with the UID.

[candid shard]

Hello, they still haven't returned the flaming gold that I lost because of the bug.

how can i notify?

[subtle mural]

#1007842564726075432

[trim juniper]

Customer support not responding..

[hasty tide]

yeah when I start any game if its one I intend on staying on i bind so i can not lose my stuff and always write your information down

[errant glen]

Did U Spende them???

[candid shard]

yes, then they said that the gold that even if it had been spent would be returned to us

[deep girder]

the chat is still not working on some servers right? I can't really do bosses and stuff .. this is annoying!

[errant glen]

I have another Info If U Spend it IT s gone

Never mind i am talking bullshit U get it Back Just contact customer Support

@candid shard

[candid shard]

OK, thanks for the help

[hasty tide]

so your name is guardian

that’s better than some of the Japanese names ive seen running around tbh most people are just throwing things into translation and have no idea that what comes out is not always what they put in ive seen som hilarious mistranslated names

[glossy frigate]

how to completely uninstall the game? i want to reinstall my game to fix certain issues... and i want to remove all related files from it... aside from uninstalling the game and launcher then deleting manually the rest of the files on the directory, what else should i check and how? like is there a temp file, appdata, or registry that are possible to not be removed on uninstallation process?

[echo stratus]

Can’t load into server on mobile
Zero issues on pc client

[worthy finch]

when in a void rift, what is "wish activation status" and how do it get it ?

[hasty tide]

yes regisrty entries have to be deleted theres a bunch of programs out there that will uninstall the program and delete the leftovers from the registry

[glossy frigate]

so i just need to search a certain app that can delete the game including the registry when i uninstall it using that app?

[errant glen]

Just deinstall

[hasty tide]

https://www.iobit.com/en/advanceduninstaller.php
Use this if you dont delete everything including the reg keys it will continue to have the existing issues

when using that select deep or advanced and it should delete the program the file and all associated reg keys

[glossy frigate]

thanks...

[glossy frigate]

is it 5g connection? and what vpn are you using?

[indigo needle]

When i take a picture using the in game camera it doesn't save to my gallery,what can i do to fix it

[errant glen]

%localappdata%Hotta/saved there should be a Screenshot folder

[indigo needle]

On android

[errant glen]

Oh so U do a screen and it s Not in U r gallary ? Did U looked in the Datamanager

[indigo needle]

I take a picture from the in game camera,not a screenshot
And yes i looked and sometimes its there,sometimes its just a blank image

[errant glen]

Yeah the Photos getting saved in the Game folder but Idk why IT s blank

[graceful dust]

Yall know what can be the issue with saving pictures on mobile? The app has all permisions but it says that it failed to save file, be sure to have album acces. how u fix that

[tame lily]

does type 2 password chest respawn?(purple)\

[proven copper]

all the mini games are really unplayable on a azerty keyboard is are a solution for it

[grizzled condor]

Im currently having an issue getting into TOF on the South american server orphichus giving me an error saying "abnormal server error: 9"

[coral echo]

Is anyone not receiving verification code when trying to singup for an account? No matter how many times I try it won't send, its not in spam or anything

[vernal pivot]

@hasty tide good news, he did use an email to register, and got back in his account.

[hasty tide]

oh thats good news

ok for those of you with most issues including the accidental clicking of no on parental consent during setup this should fix most of them https://youtu.be/3y3L79xs4oo

[old solar]

anyone know how I can get my account back after windows reinstall , I logged in though gmail and it has me pick a gender and username

[deep girder]

please someone support .. the Chat is not working or days now and I don't know how to fix it

[lavish coral]

You picked right Server?

[old solar]

yeah lunalite

[keen patrol]

hi can someone help i have joined the game and created account on PC - it doesnt load character on mobile

[lavish coral]

Then it may be deleted contact the Support [e-mail]

[old solar]

when logining in with ur gmail should the account name be ur gmail name or in game name?

[lavish coral]

You can choose your in game name

[old solar]

hmm thats weird it sets my name as my gmail name

[runic plover]

I'm having this issue too

[coral echo]

Starting to think they're having an issue sending out verification emails right now, can someone else perhaps try making an account to test?

[runic plover]

yeah, I've tried with 3 emails so far, and didnt receive any code

[lavish coral]

They have too many reports right now sure they need time to answer them all

[rich kestrel]

hey my chat is blank i cant see or send massages

[sudden latch]

Too many accounts getting resettled probbaly

[sacred jetty]

Is South America Server on Maintenance? I'm getting tons of disconnections

[agile dagger]

What can I do about bsods after starting, in the middle of game, closing and even not even having the game open after 3 hours?

[trim sequoia]

Hi, why i can't enter void rift. Everytime i tried today. It loading and directly go back to server login

[woven berry]

Ughh I just want to kill boss but this freaking loading timeout

[fallen moon]

About how long of a wait should I expect for a response in the ToF customer support messaging within the game? I sent a request 6 days ago but haven’t received a reply yet. I get they’re likely quite backlogged.

[rich kestrel]

hey my chat is blank i cant see or send massages please help

[indigo needle]

How can i link a username and password to my account on mobile?

[regal silo]

I was wondering if someone had any knowledge of how the payment system works in ToF can I use a pre-paid debit card?

[scenic fable]

pls add paypal to shop

[ember rain]

help pls

[delicate badger]

Probably because of either this one

1. Connection Unstable (check by using CMD Ping at windows / Terminal Ping in Android/iOS/ect
2. Restart Launcher and TOF game
3. Restart PC

[night marlin]

Hi I've been having the same issue as this guy. I select a character and try to name them and get this error message. I've tried this on PC and IOS. I also tried making a new account and its always the same message

I've been trying to get on the Asia Pacific- Oxygen server

I dont know if this would happen in other servers but I want to join that server as I have friends in that one

[hasty tide]

Since yesterday my game doesn't start, the loading screen appears, and when it reaches 99%, another loading screen appears at 0% and returns to the home screen

[frail scaffold]

How do you lock onto targets? And can you lock the camera behind the character so wherever you walk the camera follows?

[night marlin]

I tried out a different server and it does work

[unborn elk]

Could anyone tell me where to ask support for payment related issues?

[hasty tide]

I saw that other people, besides me, cannot send / see chat messages and don't receive the verification codes on the email, does anyone know why?

[fervent mason]

i don't receive verification code too

[amber marlin]

How long on average does it take to get an email verification code?

[hasty tide]

theoretically it should be almost instant, but I think they are having problems, I'm glad I'm not the only one with these problems

when I created the account, the verification code arrived almost immediately

[dusty hollow]

Help me, I can't get 500% exp buff, I just created my character 3 days ago

[coral echo]

This verification issue is awful, and unfortunately doesn't seem to be acknowledged yet :/

[willow lake]

Gaming crashing almost all time on frontier clash, i am playing mobile but heard of pc as well with this problem. It only happens in frontier clash, what is happening?

[vale linden]

so i cant even get my account registered due to verification not sending

[jaunty forum]

guys is this a common problem or is it just me?

[dusty hollow]

I've never met it

[hasty tide]

what do i do with this?

[hasty tide]

It is 5G and I use Windscribe, but it's paid and hard to keep it going

[hasty tide]

i can't see / send messages in any chat, does the same apply to you?

[jaunty forum]

i tried to join my friend's server and it gave me this messg lel

[dusty hollow]

I just created my character 3 days ago, but I didn't get any exp buff

[coral echo]

Do you mean in game or in discord? Because if in game I cant tell if you if I can't make my account here lmao

[hasty tide]

in game

[jaunty forum]

thats weird

[hasty tide]

I hadn't thought about that little detail, lol

[deep basin]

I cant log in again...

[last badger]

i have the same issue, if you find out what to do please tell me

[sudden latch]

Definitely good enough, but just saying im just running 4g only and never had network related log in issues

But I do have a bigger problem of account being reset for no reason so I'm shit too

[sudden latch]

Re-login on the game launcher, and pray your account is still available

[hasty tide]

ok so what i have found a variety of things can cause the login exception error the primary one being the anti cheating watchdog has been tripping for whatever reason the most likely cause of this being the anti malware services in windows defender or a third party antivirus/anti malware program scanning the games files as they are loading/running

im reaching this conclusion based on the following 1 first pc has Norton antivirus on it and Microsoft anti malware services 2 second computer has no antivirus or anti malware services on it because i went through and manually deleted the files and executables for said services from windows using a force delete tool that can delete running windows locked files while they are running

something else I noticed I deleted Microsoft edge from all my computers and disabled windows update but when I installed tower of fantasy I suddenly had like 7 instances of the edge browser running in task manger even though that was physically deleted from the system months ago so i dont know why that program is showing up and running when it is not physically installed on the system

after installing tower of fantasy the following is left running in windows task management
Intl services
Microsoft edge 7 copies
Tof launcher

i understand the launcher but i have no idea what intl service is or why there are 7 instances of a web browser i have deleted from the computer running

[exotic copper]

Whats up

[brazen zenith]

Oh hi

Will inactive names be reseted? @exotic copper

[exotic copper]

I don't think so

[brazen zenith]

@exotic copper if I'm a low level will I lose my name

[lunar plaza]

I used a coupon to change my appearance and swapped my outfit for one i just unlocked at the same time, but now it won't let me swap back to the old customized outfit. Am I missing something, is this a bug, or working as intended?

[brazen zenith]

@exotic copper hi warden r u there

Cuz usually MMORPGs reset names when ppl don't play anymore

[exotic copper]

no

[crude swift]

hello im new to the game and i am trying to get a friend to join. he seems to be having troubles receiving an account verification email can anyone help with that at all?

[brazen zenith]

@exotic copper do u work with tof

[exotic copper]

also nope, i wish though!

[ember rain]

help pls

[turbid junco]

for those who has bsod issues , try this , i had my 1st no bsod run finally

[astral spade]

Do we know if the devs are working on more payment options for pc? Bec I don't have a credit card but stuff like paypal

[blissful epoch]

I think this game really freaking hates me….. if I’m lucky to even get into any of my servers I can’t teleport no where or I get kicked off server, I can’t go in dungeons or I get kicked off server like WTH is my issue….

[potent frigate]

I have a big problem with Pallas boss (Hyenas Arena Joint Operation) if he use bombs game start stuttering a lot, only in this attack.... and game back to normal after all bombs explode...please help!, here my video record
https://youtu.be/Zgt43LmBJrY
I already reinstalled my Windows 10, but this is still not fix my problem

[vague owl]

Has there been any update at all about whether or not widescreen support is being worked on or has anyone found a fix that doesn't instantly revert?

[woeful current]

Hi guys, anyone know of a fix for the verification email code? Tried with 3 diff email platforms, but have yet to get a verif code in my inbox for registeration

[crude forum]

Does anyone elses game CONSTANTLY crash on iPhone? I play on an 11 pro max lowest settings yet still kicked from the game atleast every 10 minutes it’s exhausting and I don’t know what to do it doesn’t seem like it’s from my end atall

[coral echo]

Issue has been going on for several hours now, someone oughta notify these devs cuz they going to lose a bunch of new players cuz of it

[woeful current]

Wow thanks for the quick reply! Hopefully it gets fixed soon tm, would love to play the game during my off work days

[manic dune]

Since the last patch people, including me, have been having this issue. Hopping it gets fixed in the next patch

Seems to only be an issue on certain servers

[ember rain]

so i'll w8 next patch 1/9 right ?

[manic dune]

Just based off of how often they have been patching, I would like to think tomorrow will be a patch. That's just a guess

[hasty tide]

Do you play on wifi or data?

[hasty tide]

posted a common cause I noticed in this section #technical-help message

[ember rain]

okay ty

[manic dune]

That's a great post about the exception error! Unfortunately, this does not fix the abnormal server status...

[ember rain]

tyy

[tulip plume]

help I'm getting this from yestertday

[manic dune]

#technical-help message

[frail scaffold]

Does the rewards button only show up after you reach a certain point? I already have the nebula store thing unlocked

[teal carbon]

Do top up bonus reset everymonth or usualy big new content patch only like happend go cn?

[next onyx]

is anyone getting abnormal server status 9?

[ember rain]

yes ..

[next onyx]

do you know what it is or how to fix it?

[ember rain]

nope 😔

[next onyx]

Have they said anything about a fix? i'm bummed out ive been trying to play since yesterday

[next onyx]

I think the issue is with the server itself, i tried a different one and it worked

[night marlin]

yeah i was trying to play a server that my friends are in but i get the same message you got

[frail scaffold]

Ughhh anyone know how to fix this display rendering issue? I closed the game and reopened it due to the click circle being stuck on my screen, now it does this.

[ember rain]

so its only asia ?

[next onyx]

that sucks man, i really wanted to play on sushi

[night marlin]

nah you can try a different asia one

[thick glen]

When the game releases for steam what version will it support on macOS

[next onyx]

my launcher doesnt even go fullscreen like that

[frail scaffold]

Well the launcher has always done that no idea why, my issue is that box in the top right is the game trying to run

[night marlin]

i was trying to play on oxygen but it wont let me so i went to one called moon and it works

[frail scaffold]

Top Left* not right

[steep path]

Anyone figure out how to fix this on mobile?

[cosmic loom]

I just started getting this as well

[misty swallow]

I got forefuly signed out again first time was this morning it just happened again just now at 9:50

[unreal snow]

please help 😭

[frail scaffold]

I even tried reinstalling the game..

[lethal sedge]

Some server got that problem some didnt

[frail scaffold]

Fixed my rendering issues by disabling full screen optimizations of the QRSL.exe file

[thick glen]

When the game releases for steam what version will it support on macOS

[candid pivot]

Someone’s got a list of working server on AP.

#technical-help message

[somber wren]

Hi for some reason my tsubasa bow’s aim when I long press doesn’t show FIrst person perspective anymore. The crosshair is now on my character… how do I fix this?

[unreal snow]

please help

[half niche]

I believe you have tried restarting the game already right?

[unreal snow]

i deleted the game now i can't reinstall it, i tried using repair on launcher but it wont let me

[frail scaffold]

@unreal snow did you close the launcher in the tray and redownload the installer?

[unreal snow]

yes i did when i try to open the installer it gives me that same error

even restarted my pc

[cobalt kestrel]

is there a problem with mail sending code?

[inland canyon]

It would appear so, i've been trying to recover my password all day 😦

[cobalt kestrel]

imtrying to change my password, i dont see any code being sent to my mail

[next onyx]

Is there some way to delete your account in less than 30 days?

[hasty tide]

i think that specific error is something internally wrong with the game itself there should be a log file in the game directory somewhere

[hasty tide]

i posted something about that earlier today

[viral oxide]

lol what it happened? i cant play

[hasty tide]

#technical-help message

[sudden latch]

relog on the launcher, pray account is not missing

[hasty tide]

tbh the pc client for this game is absolutely trash use the mobile client ive only had one crash in almost 3 weeks

[unreal snow]

uhhhh.. when i tried to open the iobit installer it says a device attached to the system is not functioning

[hasty tide]

so the truth is go to control panel then aw shit ill just make a quick video on this because it seems like you either have a virus that is making the system think there is a faild device or you may have an actual defective component let me make this video

[cobalt kestrel]

do they check discord, do we get to know if there is an existing problem with sending of email codes

[unreal snow]

okay thanks

it only happens on tower of fantasy tho other games run smoothly and scanned my pc there is no virus

[tough plover]

need help, ive been resending code for a while but theres no email

[sudden latch]

doubt so, i wouldn't believe even if they said yes

[hasty tide]

thers one virus called Annabelle.exe that is pretty dam nasty it modifies the bios and firmware on your system board hard drive and video card makes it act weird or destroy it and most commercial antivirus doesn’t pick it up it’s classified as a rootkit

[unreal snow]

damn i hope i don't have it im verry nervous LOL

[hasty tide]

and I recently dealt with that virus on a network in a data center it did a few million in damage

[unreal oriole]

I can't open the game, plz help

[hasty tide]

Same, have been getting the same weird error message for a while now...

[unreal oriole]

Mine couldn't even open past level infinite screen
I'm playing on the mobile

[tight aspen]

I have been waiting for email verification for over an hour now