#technical-help
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i binded my google account and it wouldnt let me load in, however i just unbinded it and loaded in like nothing happened....bit of an oversight if you ask me
HUH??
yeah i loaded in just fine after unbinding my google account
Hi, I'm having an issue on PC where when I hit Launch on the launcher, it just kinda blinks and nothing happens.. I've tried everything I can think of and cant seem to find an answer for this. The game simply doesn't even try to start. Has anyone else had a similar issue or does anyone know how to fix this?
Mines not binded tho
i literally tried everything and this notification doesn't go away can someone help me please 😭
if you have a vpn on make sure its off, also make sure nothing thats super ram intensive is active
I dont have a vpn running, I tried running it just after a restart before opening anything else.. still didn't do anything. I also have 64 gigs of ram, don't think thats the issue. Any other ideas?
SAME FOR ME YAYY
hmm, have you tried running the "repair option" on the game settings on the launcher?
Same my OCD is driving me nuts with it hahaha
I have, I have also reinstalled, whitelisted on my antivirus..
hmm i cant think of anything else it could be then
Gunna do that
same i literally tried everything to get rid of that notification
Same yeah I tried to do the repair thing yet didn't work, reinstall
How do you connect to the global chat again?
i think are servers maybe
Okay its been almost 50 minutes that it hasn't been working. They gotta fix this what the hell
yeah i really want to enter game ;C
Fr like we wanna enjoy the game not sit here complaining about it while being bored

So I'm not the only one struggling with the global chat?
is that Error 9 issue fixed yet?
No
🤦♂️
fr yeah t.t
guys. i need help with the pc version. for some reason, i always get stuck at 90% loading then the game crashes. I cant play on pc and i cant find a single fix besides using a vpn
Like this?
do you have your account binded?
yes it is
same issue i had, unbind it from everything
ill try this thanks
naaah. didnt work 😦 still getting stuck here
no sadly
Imma reset my computer again
did you restart the launcher after unbinding?
Anyone else who's global chat isnt working or showing up?
yep yep.
i also reinstalled the game before, and tried using the repair in launcher.
I keep getting a message that my wanderer creation limit has been reached. this is my first time downloading and playing this game
hmm idk then
good for you. 🙂 i can only play on mobile but i dont just feel it. sad
same :(
uNDOWNLOAD The game, close you computer completely, reopen the computer and download back the game
i have tried every basic troubleshooting possible including that one
pc version is just buggy or something

what to do..
waiting for the steam version seems the best option to play in pc
its possible that the same issues may happen......

anyone?
that bug in android is since the update of the 23rd
That character creation bug is affecting quite a few including myself. No known fix at the moment, just waiting for the next patch :/
hello, can someone help me, the event that gives 10 golden cores and the red gliders does not appear
lol what are preset characters for if when i start thats not what i get?
I can't aim when I'm using my bow is it a bug?
Anyone know why I show as being 5/6 Banges scenic points, but I've either collected all 6, or visited all 6 multiple times just now and none of the icons are active?
Is this a currently active issue for anyone else?
check in terminal > chronicles to see if you’ve actually claimed it bc it doesnt count if you didnt claim it
we're not even sure if the steam version will run as well, im assuming it's going to use ksophon (QRSL) as the anti cheat as well. Things looking dire for us sadly.
how do I turn down the logo sound whenever I start the app?
Hi I ran into a issue with tower of fantasy the other day, I can no longer see any form of chat in game or send messages, my world is empty as well, I’ve just entered the crown region of the game but can’t message people too help with world bosses or join my friends, it was completely fine the other day and I haven’t touched my settings
how to fix this?
Can I unbind a twitter account associated with a different account and then rebind that same twitter account to my current account I always play on?
Is there anyway to refund a purchase using the limited red tokens from the nemesis banner?
I am also experiencing this issue, are the servers down?
Hi, my game won't start and whenever i boot the game it just stays on a black screen and crashes after a few seconds. I play on Mobile so it's on the latest update
It was fine yesterday but I couldn't play it today
Ok I gotta ask this, is it more worth it to run ethier
C4 Zero, C1 King, C0 Samir
C0 Samir, C0 Nemisis, C1 king
can anyone send a file to download the game
repair doesn't fix anything
and were back to this not working again
xD
I cant log in what do I do?
hope the devs care
can anyone send a file to download the game
i play it normaly on mobile but pc nah
How do you completely disable temporal AA in the game? Setting AA to None and even forcing AA to off in Nvidia settings doesn't turn it off.
thats what we do....just hope they care.....
Game is broken
can anyone send a file to download the game
how to get these?
help
same issue, i cant access website too.
Does anyone know why Login Exception Status happens?
Why is my game suddenly keep crashing at 90% on pc
hola
welp this sucks
my fps drops to 10 when i have a yt video playing on my second screen, i have a 3060 with a 5900...
Anyone found a fix for 32:9 support? Would like to be able to see people's heads 😂
the devs ain't doing anything about it
@crystal oak @whole carbon
i c i c i c tysm
I'd appreciate if you could update whether it worked for you or not
Tried this and the error is still happening
Try going to ur task manager and shutting down everything through it related to game I had to do that Akira
^ this, there are cases when people don't end all processes in Task Manager related to ToF.
Damn you guys are better than the "support" team, thanks this worked
I have the same issue, think it's a server issue or something.
During events, the summer event is happening rn
Your progress is saved locally. So if you lost the local saved file, then it will put you back to stage 1
You can check if it's still there. It's in %appdata%/Local/Hotta. If there isnt anything there, check maybe your bin, not sure what you couldve done to lose this file
Do you also lose your weapons and everything?
Yea, unfortunetly. Anything you have done ingame is saved there (btw, this is for pc. No clue how mobile works)
So when I’m playing the game. Maybe once or twice a day if I’m playing a while, the game just seems to crash my internet for like 2-5 min, like for everything, not just my phone. I just have to wait a few min for the router to turn back on or something. nothing happens really happens if I use data, it just occasionally lags really bad but goes back to normal. this only happens on this game. Any ideas?
Everytime I quit the game and when I reopen it, my keybinds resets to stock settings
@cold merlin sent u a dm
after getting this quest i cant move and only my dashes work, tried restart for 2 times still doesnt work, how to fix
I'd recommend closing the game completely and try it again or do another mission and come back to this later
k ty
hello folks, im not sure if this is a bug or a technical issue but when you run the game when theres no internet connection, you get a login error, "too many login exceptions, this game will now close". Which forces me to reinstall the game and it will allow me to login.
🤔 maybe don't try run the game when there's no internet connection?
?? what kind of response is that? There are bound to have some connectivity issues here and there. Like today, i havent played for 2 days, opened laptop, ran game then got the error message, realized i wasnt connected to the internet. Yeah thats my bad, but the game shouldnt function this way tho...
I'd recommend when this does happen. Close the launcher and open it up again when you do have internet. Then just run the repair function if it wants you to download the whole game. It must have some sort of bug for it to think your game is corrupted when you dont have any net.
yeah ill give the close launcher and do repair strategy a try. Although i have done the repair strat in the past and didnt work but i also didnt close the launcher. Thanks for the input
i am guessing the system probably tried to login you to the server, failed after multiple attempts because your internet wasn't up and thus decided to close the game, if you didn't play these 2 days, its likely you were on a older version of the game tho. (Thus the too many login exceptions)
^what Midnight said, there was an update 2/1? days ago. So maybe your game is just trying to update.
Will do. Currently, reinstalling/updating as we speak. Ive had a power outage in my area not long ago and i started noticing the pattern that whenever i disconnect from server or run game without wifi, i frequently get the "login too many exception" error. And the only fix i know is to reinstall. Just trying to make sense of it all.
🤷♀️ poor coding on their side 😂
@tribal marsh I know this is a different error, but both issues could be related. Try applying this fix and see if it helps.
The game is still in it's early days, many more bugs and errors are to be expected until the game is fully optimized.
what dose this mean
Thanks for the input. Will do the above steps you mentioned the next time i run into that situation again. (which will probably happen sooner than later). Will give you an update
the login too many exception error means failing in logging your character in, tbh its a built in system so in case the server system actually has issues, everyone on the server doesn't ping/spam the main server all at once, so it closes your game and probably prompts u to try again later when your issue is resolved (where it is no internet, server connection is slow). Imagine you run a company and when theres a issue your entire hotline get spammed multiple times without stop that u can't even call the outside, that's what it does to protect the main server.
i had the same issue recently with the newer update, just reinstall and you should be fine
for sure, thanks MidnightSoc for the explanation
ay np, glad to help
Anyone experiencing tof forcefully quits on wormhole 50 flr 5 hard when tried to dodge 2x consecutively on many enemies? Even the graphics set to be lowest
I have the volt dodge skill tho
If it happens on PC, it could be hardware related. Most likely your RAM.
I think not because i have the same volt skill on wormhole 50 hard flr 1 - 4 even am on normal graphics it doesn't even forcefully quits even i dodge on enemies but only on this flr 5 the game quits itself
Hello, I have a problem and I was hoping that someone could help me to solve it, since the day of the launch of the game I have not been able to write in the global chat / whisper sending a type of message saying "It is not possible to enter messages in the chat, use the chat fast instead" and would like to know if there is any solution
Trying to connect to Solaris on mobile and getting the “Disconnected from Server” error and have uninstalled and reinstalled twice with no fix, any solutions?
Hi, i was download tof on PC but when pc shutdown or restart the progress is back to 10%, any solution how i can download full version package,, i wanna do in phone first then transfer to PC,,
you can repair the package via the launcher repair function? it will check ur operating system and redownload files entirely, otherwise u can press manage, uninstall everything and reinstall again (it will have the download button instead of launch/launching)
Will the standard banner reset after 2.0 comes out? They said to save gold nucleus for 2.0 but im no my 50/80 on standar banner so will it be reset after 2.0 comes out?
standard banner will not be affected, think of it as a permanent pool for SSRs, the only thing that changes is the red nuclei ones
just to clarify, the red nuclei banner for nemesis does carry over to the future too, the only thing that changes will be that limited character
also the characters do come to normal pools eventually
I see okay thx
I need help
I'm experiencing a login issue, it wouldn't let me login and keep me stuck on 90% then send me back to server select, I'm on Philippines and I'm trying to join SEA - Mechafield
https://streamable.com/8wrjuf
For contrast heres my wifi speed: https://imgur.com/a/jpzzMOr
i don't think its a internet issue, also 90%->99% is the normal loading screen percentage, i have that all the time
are u login on your phone at the same time when using the pc version?
Yep experiencing it aswell
I'm running on ASUS TUF GAMING A15
- Ryzen 7 4800H
- GeForce RTX 3050
- 16GB RAM
- 100+ GB of Free Space
have anyone know save config setting ? i change setting every time i login game
i can't open the game in pc
if you're login on your phone + PC at the same time, you might have some issues like this
Ah at the same time? No no I tried it at both devices at diff intervals
👀 not enough space? not enough memory? what happens when you try to login/launch the game
it doesn't appear
interesting, i never had the game hit 99% then go back to 0%/server screen before lmao
i saw the icon then it closes
It's quite annoying really, I tried a VPN designated to SG and it lets me login
does the launcher appear when u click on the TOF.exe file?
if so, does the icon appear at the bottom?
the launcher is fine but when i press the launch button to play the game, the icon only appears then closes after 3 secs
oo how much ram do u have on your pc?
8gb hahahhaa
🤔 maybe that's an issue, i have 16 and sometimes i run into memory issues, game isn't that optimised yet
I could show it on vc live on what exactly happens, I'm soo frustrated I can't play with my Guild T-T
Ah nvm no channels in the server
Every time I try to talk to celine at the start of the game like right after creating my character the game crashes is there anyway to fix it or is it a bug?
Not really technical problem but has anyone manage to stream this game on discord? It just doesn't work for me, even with discord in admin mode.
Mine is PLDT
I see, can't tell since my PLDT is mia for a week now. Hope our issue will be addressd soon
how i full screen
I have a pc i7 4770 16gb ram an nvidia 1060 3gb card and the game goes to 43 fps on high and in the middle it goes worse... remove the environmental obstruction at least or improve the performance on pc
i think i had the same setup as you, i had a 4790 though, the game is playable just lower ur graphics lol
also from what i heard since i upgraded yesterday, 4790 is very very outdated
3GB of VRAM is very little for an open world game, on specs like that I wouldn't recommend playing on high
But yeah the game isn't exactly very well optimised, still very new
Game kicks me out when I try to enter a ruin or teleport to a different area. How can I fix this?
Very
What about mine? Can my laptop (dell) run it on low settings?
(Processor : intel i5 6200U , GPU: intel HD, 8 GB RAM , 64-bit operating system)
Hei huys, is it possible to login using 2 devices? Or is our account can only registered for 1 device? I logged my account on my tablet, but when I tried to play on PC, It always written "Login status exception, exiting the game!"
Hard to say unless you try for yourself but should be fine
You can login on multiple devices i'd assume but just not at the same time, cus i've played on both phone and pc
@maiden granite Yes it is possible to login on multiple devices but after logging in one device, you will be logged out on other devices you previously logged in. Read my replied message. Edit: I'd appreciate if you could update whether this fix worked for you or not.
Anyone who got false banned has been lifted already?
My texture is blurred
How can i fix it?
Is there any way I can transfer an account that I logged in with on google to an iPhone?
bro with this graphics card black desert runs at 75 fps at least this game should go well on high I'm not placing it in original or very high
BDO got years of time to refine
guys are you getting crystal dust energy from wormhole?? I am not getting any from stage clearance, eventho I did it for the first time.....I get only 20 of them for first time and none when retrying!! welp
but the point is that this game was going to 60 fps in high graphics I meet I have the requirements more than enough for the game to go even if it is high when the game came out if I didn't go below 60 fps currently I don't know what they made the game go pretty bad for me
Not much you can do currently other than lower the settings 🤷♂️ , you do have fairly old hardware regardless
do you have a date to make a fix even if it is to remove the environmental obstruction I am very sure that by removing that effect me and many others with a much lower PC than mine could do better even on the phone it could improve
Can this game stop resetting my hotkeys
can someone help, my game keeps on crshing when im doing the first battle in the white land story
how do i fix the UI not showing which key it is
fr
What mounts aren't hidden behind a timed pod?
anyone else have issues changing emails on an account? I used a temp email to re roll an account. I want to change the email since the temp email is now gone
*FIXED
I followed this video
https://www.youtube.com/watch?v=X_WAgsr2Lmo
Man... this is such bs... My pc has better stats than my laptop but my laptop can run the game just fine on Extreme settings and my pc wont even start it. T.T I really gotta wonder what the big difference is.
sorry i have a problem .i was in game and game error lost connection and i want to connect again but game error login exeption
When turning off motion blur, does it matter where I add the lines in the engine.ini file or is there a specific location where I should add them? Also, where exactly is the "post processing" line? I can't seem to find it
Press F1
On mobile, my loading screen starts black instead of showing the company logos (level infinite/hotta). Any fix for this?
how do i tone down the volume for the intro sound of ToF "DUN DUN" its making me deaf
I keep getting this when trying to log in on my mobile device, anyone know what the problem is?
I've been having the same issue all day. I ended up logging out of the game, re-logging back in and I was able to get into the game. Try that.
how to log out
if you open the launcher, in the upper right corner should see 3 dash lines, click that and choose Log-Out
i hope god give you everything you want
Did it work?
TY
yes
Glad I was able to help out 🙂
what is this?
when adding 2 of the Tsubasa matrices it doesnt show the symbole in the middle at the icon of my weapon. Will it still work??
Someone else experienced the exact same issue, just restart your PC. Edit: just realized it has been resolved. Mb for the ping
how can we see how many days we have been playing??
so uh has anyone else had odd bosses i had 2 cause there was a boss train on one channel i was on either bosses hp is glitching and not able to keep updating fast enough to manage a large group of people or someones being bad and was using cheats barbarossa was legit at 2 bar then immidiatly died after
try using a different server preferably a yellow one
pluto was green though
Is it normal to get fusion cores but suddenly they're missing from the inventory?
yeah pluto didnt work for me
Is it possible to use japanese name for your character?
hi, ive been trying to download the game for the past few days and im still having this issue
I've seen players with japanese name so I think yes.
how to fix the bug that resets my custom controls every time i log in? so annoying
my question is why unless your actually Japanese would you do this in the first place
i see players in the eu server that do this and i cant not laugh because i can tell they are using translation to write their names
is anyone having an issue as the female main character and her voice lines just....not playing in the dialogue scenes for the endgame story of chapter 6?
How do I fix this problem? Haven't been able to open my game for 2-3 Days
There are weebs you know. And people who just like the aesthetic of japanese names
if you bound your account uninstalling it and reinstalling it will probably fix it
My account is binded to google. I've tried uninstalling it, resetting my phone, then reinstalling 12 times already and I still receive the same error. I also already emailed the support team 2 Days ago but no reply yet.
well that stinks i sent them a support request 2 weeks ago on a problem and no response
the game crash almost everytimes i try to launch it ,is there anyway to fix that?
I also don't see any talks about this problem on discord or reddit and other forums
also I don’t care if your tablet says it supports 120fps uhd like the ipad pro dont set your fps above 90 i just tried that and even though my ipad pro supports it it got so hot it was hard to hold onto it
yes this game heated up a 2100usd ipad pro to the point it shut down on overheating
I play on the lowest specs on every game I play lol
im usually running it in max resolution 60fps uhd
anyone having trouble logging in on pc
I play on smooth mobile but none of that matters for me rn because I can't even open the game lol
lol who isn’t having trouble on the pc client that thing is a turd in the punch bowl
yummy
does it say "network error. please check your network connection." ? cause that's what mine keeps saying
no it just crash ;-;
The literal best solution you have with opening the game is uninstalling, restarting your device, and reinstalling. If it doesn't work, you contact the support team
oh by the way for those of you that think its cute using Japanese names at least do those of us from Japan a favor and learn kanji and use a kanji or katakana keyboard to write it not an English or othe name through translation that’s embarrassing to us Japanese people when we see that at least have the balls to learn Japanese and write it out
What is the newest server for Asia Pacific and Sea? Pls help me , me and my friend will start today
that’s usually happened because the game is not detecting a network connection it’s either a problem in the games hal or a issue with windows or a driver issue with your network hardware driver
mmm yeah i thought maybe my firewall was blocking the application but i added it to list of allowed apps and it's still not working.. wouldn't an issue with my driver translate across other applications?
bump
i have two computers ones an average buget build that cost just over 1200 usd to build has an i7 16gb ram 1tb ssd and an rtx3050 the game runs like a dog with the runs on that one the other pc is not a cheap one it cost 60k to build the game runs fine on that same os etc just drastically different hardware specifications
im noticed that some gaming pcs can run it just fine others can’t without all kinds of errors and crashes and i think this games pc client is just so poorly built that just the slightest difference in hardware or how something is setup is the difference between it working or not working
i had every error in the pile trying to run that on a regular pc that the average person could reasonably get their hands on or build
it runs fine on what is basically a custom build mini super computer that was designed for a completely different game and os 128 cores at 4ghz 128gb ddr4 ram and 4 very expensive graphics cards each with 32gb of hbm2 graphics ram on them that runs it just fine with stupid fps and resolution
they know how to solve the error of; Abnormal server status : 9
an 8 core i7 and 8gb rtx 3050 can’t even run that at 1080 30fps without throwing errors and loading the cpu and gpu to over 80%
You sure the game ain't running on your CPU internal GPU instead of the dedicated rtx 3050 ?
so hoata infinite tencent fix your shit ya? Otherwise people are going to walk
It's my own opinion but, maybe you want to play it in high graphics and the game is not well optimized, it can also be due to your ssd / hdd
many patches and still they cant fix this fucking bug great game
the system dosnt have an internal gpu
since day 1
seriously? after im waiting 7 days only got this? still no unbanned my account?
how can i get through this?
im using relatively high quality drives the i7 pc is using a Samsung 1tb pcie nvme ssd the other one is running seagate exos enterprise grade drives
try putting it in balanced graphics
As much as you have a good pc, it can be a game thing
Tried forcing the game to run on DirectX11 by any chance ?
Anyone experiencing stuttering frame rates in their mobile even though they are playing at the lowest settings while meeting the minimum requirements to run the game?
Will we ever get CN VO?
i was playing a bit ago and my fps which is usually rock steady at 60 which is where i run it went in the toilet and the ping went to something like 457ms
in fact the whole game was practically unresponsive
I am getting login exemption every time i open the game. and it exits out. what to do
Will other payment methods be available later? Or are there any trusted third party method to purchase? and are third party methods accepted?
Anyone know what’s a better server for australia? Asia Pacific or Southeast Asia? And do all of the sub servers in those regions have the same ping?
@haughty fog
Ooh
its still not working
It should, are you sure you did everything I stated?
Close the game and the launcher>open task manager>check if there are any processes related to ToF that are running, they should have the ToF icon beside the process name and end them>then run as admin>re login>
i'll try
There should be these two running in the background. If you aren't able to end intl_service then just end tof_launcher and it should end them both together.
ah yees it worked, thanks a lot ryoko
yes those were open. i ended launcher directly.
Glad I helped
I can’t even pay money to this game
Hello guys, i have done a wrong transaction in the store that buy a lot of gold, can i revert it?
i contact support 5 days ago and he response me with a generic message gg he dont read any shit
When will they increase how much players can be in a server?
Because my friend can't play in my server due to abnormal server status 9 which I think is due to server being full since I'm able to make accounts in different servers
I haven’t been able to get on in a few days due to “Login status exception, exiting the game!” Whenever I boot up. How can I can I fix this?
Edit: logging out then in again fixed it.
Guys what is abnormal server status 9 it keeps appearing when i create new character
missing string table entry, how to fix this?
U have to log out and in at the laucher side
I have the same issue with you, but im on mobile
This also happens to me
Vpn? Nah, it doesn't help at all
No Cyber arm from sr relic selection box while description says it
tysm for how to fix that i was all night trying to understand why that annoying message appears me all time and didnt let me enter xD
are macros bannable or not
Can't seem to play this game on my PC.. it keeps freezing my pc when I try to enter the server or it forces my PC to restart
They are
Yes, in short it counts as automation, which are bannable according to the user-agreement
hi so last week my email got disabled by gmail and i cant change my password since it will ask for a verification code sent to my gmail that got disabled, is there any solution for this
You might have to change your email instead. Try this, it'll still keep your progress;
https://www.youtube.com/watch?v=3KlWcjkYXcI
hello I have a problem because when I want to write something in the crew chat, I get an error that I can't write anything and I have to use quick chat, what should I do to be able to write?
Unable to write anything on crew or world chat possibly means the game is flagging you as a minor. Can you write in world chat?
no i can't write in world chat
Same
Alright, the game might've flagged you as a minor. Either you inform contact support and wait for their response or use a method (that rarely works) I'll now send you in DM
So
Controllers on mobile
I paired my ps4 controller with my iPhone to test something out
And uh some things just don't work yet
Will we be able to properly use them soon ?
Do I need some kind of special thing to properly do this ?
Am i just too soon and should wait till the (coming soon) thingy goes away after an update ?
Damnit, i just realized ios has cheaper in-app purchase than android.. why, i already spend like 1.6k $ 💸🥲
guys, i cant create character, it says abnormal server status : 9 , what should i do to fix this?
How to report someone who leave at frontier clash?
Why 2set effects are different? A bug?
Please how to report player that quitting/ trolling at frontier clash? It’s not fair
whats up with the server multiplicator? is it normal to be on 500%?
ive been getting constant bsod everytime i close tof, i checked the minidump file it said because of ksophon_x64. anyone got any idea why this is happened?
hey uh i wanted to set my birthday and i set it to 5/16 but it changed to 8/28...
Hey, I want to play on eden server but that one particularly doesn't work for me, Wanderer creation limit reached.
What can I do?
Is this normal? Why does this game take 1MB/s?
Apparently the multiplicator appears when you get a few levels short of the level cap ?
I know it's intended but I don't know if my explanation here is 100% correct
hmm, but I played for 4 days now and im level 43, the enemies are getting way harder to kill and I do ahve 3 SSR weapons on level 70, dont wanna get banned for nothing
It's been like that for 12 hours which seems odd so either You guys need to leave the server already and go touch grass or the server friggin hates me
mb, 4 days
Do you have your gear and matrices upgraded ?
I know this buff is intended and that it keeps appearing all around but not why exactly it does
Something about the levels
I do have both upgraded as much as I can
Well
Then idk why
Of course enemies get harder to kill but if your built is right you'll melt them anyways
I think anything else about this should be in #gameplay-help so I'll keep it short before someone feels the need to tell me that
Tnx, I just wrote it in there becuase no one answered me in #gameplay-help
hi im playing on pc but when I try to login to my phone it say incorrect user name or password?
how do i reach lvl 999999 like this guy im new
Step 1: Cheat
wuts step 2
Step 2: get reported
the progress bar of 20/80 on nemesi banner will also be kept on the frigg banner ?
If you mean your Pity count, yes. Pity carries over the next banner. However, every Flame Gold you have will be converted to Black Gold.
Ok ok thanks you
is there a way i can report a cheater
are there any changes to the FOV? I'm playing on a 32:9 monitor and the fov is way too close
somon know why my cht dosen't work ?
Thank you!
Yeah, i mean it's been since the maintenance, we can't use the chat 🧂
is there someone with any surpressor bug?
cuz there's someone lvl 30 with 7.5 surpressor (max)
What server are you on?
thats a hacker
Thanks for getting back too me^^ I really appreciate it!
Hey guys I don't know how but after the update I don't have any tchat, I can't write on it and receive no one message 😦
When will this fas.ist content be romoved finally?
For 4 days this is ingame in Top Position and of course it's reported since four days.
Also four days ago discord moderators admitted this player acts against the rules.
@ToF_EN_Official @HHoliest @rhykker CN racism, extremism
@HHoliest
@rhykker
@ToF_EN_Official
Can you give a statement when this absolute racist content will be removed from the game?
Thank you!
sea arcania
yeah i think it's a hacker too but someone says it's a bug too just for me to confirm if it's a bug or not
@barren atlas -- Any white-screens from the embedded browser in the client tend to be connection oriented.
Do you have the ability to try an alternate Internet Connection such as cellular-tethering?
@whole oracle -- So far the problem appears to be with how cellular data itself works on the iPhone.
That is to say, that even via a cellular hotspot hosted off the device -- others cannot connect. The same sim cards for many people that don't work in an iPhone work in iPads, so it's possible that this may be a difference in how data is provisioned for iPhones by a carrier -- as it's not explicitly iOS centric (being that other apple devices that aren't phones -- work).
Still trying to figure out more on this one. Would suggest contacting your cellular carrier and seeing if they can investigate if there's any difference with how data is provisioned on your phone vs Apple's tablets.
@high crow -- Phone is on WIFI on a home-network with other devices, and the connectivity for everything goes down?
Check for firmware updates for your router and if the router itself is crashing / rebooting / power cycling during the downtime.
@thick urchin -- Yes, editing of game files with the exception of if instructed by support, or via pinned messages by staff -- would fall under the reverse engineering clause of the user-agreement.
@royal hedge -- Only Interstellar and no other instanced content {such as Joint Operations or otherwise} causes the disconnections?
works fine for me
hmm
Hey i need help i download the game and did the little tutorial but when the game start loading it crash before finishing loading do you know why (im on enamora serv)
@supple orchid -- Probably a temporary routing / peering issue.
That's a mighty impressive connection that you have far as the speedtests. Yet it may still be a routing problem specifically to the game servers that you've encountered here.
-- If you have the ability to test the game on cellular tethering or any alternate connection, that would be a good way to try to rule this out.
If it's connection centric and doesn't clear up on its own (it very well might clear up on its own) ... then you'd need to open a support ticket (with the game's support team) and with your ISP, to have this investigated.
Is it possible for the pass to get stuck and not continue to let you level more? I've only gotten around 2-3 levels this week.
Whenever you say that it crashes before finishing loading, you mean that the game closes abruptly before the progress bar {after selecting a server / attempting sign-in} reaches the end?
-- Any other observations such as the screen going black, blanking momentary / losing signal, or anything else?
the second time when i use my mouse she block on the screen and the screen goes black
and yeah the game close without a windows error and the screen goes black at 90%
Screen going black hints that this may be a TDR / driver-crash, will DM you. [solved, driver issue]
hello, this section is for help with game problems?
ok im waiting for your help (maybe i need to reinstall the game ?)
Can anyone help me out ive waited for a couple of days now and have uninstalled the game and re installed it recently to see if the game would not crash anymore on my pc but it still does. My screen goes black and it jusr crashes my pc
Anyone encounter abnormal server status: 9 when trying make a new character?
This channel is where the players help each other regarding technical issue such as crashing! If you'd like to reach the ToF Official contact support, refer to #game-support
ok thanks I hope you help me with my game error
Possibly this
#technical-help message
If I know the answer, I'll help! I'm also a normal player like most people here after all 😅
for customer service it is from gmail or how to open a ticket, please
I've tried almost every solution for this issue but I still have it. Any other solutions I can do apart from clearing data and cache or uninstalling and reinstalling? I'm still waiting for CS to reply too
Full guide is in #game-support. Contact support email is also there too
im trying to create a crew but no matter what i type as the motto it keeps saying theres sensitive words in there ????????
I've read it and I can't find the customer service following the instructions, but I can ask you and see if with your help I can repair it or find out what the error is why it doesn't start
Is the return to main menu/server selection screen button not in the global version of the game at all?
what do i do if my screen is stuck like this? do i just alt f4 or do i close it in task manager?
I need help here
That idk why this is happening but I cannot able to log in to my account and kept trying to reset it's password but it said that my account is unregistered even tho it's the account that I been using (not my alternative account) for long time if there is a way to fix pls tell me thank you
Alright, you can write your issue here.
I'll also just put this here
support@toweroffantasy-global.com
i just closed it with task manager 🗿
Yeah, that part is usually pretty buggy. Next time you encounter it, just skip!
My problem is that when I run the game the logos appear but then the mouse goes to the upper left corner and then goes to the desktop even though the game is running, to see if you can help me alright, you can write your issue here.
Anyone know the problem on why this quest says this but isn't appearing on my side quest menu
any way to change the email of my account?
Do you see any directories populated under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes"?
Windows Key + R
Enter in: %USERPROFILE%\AppData\Local\Hotta\Saved\Crashes
-- OK the run-prompt.
Even though the game remains 'open' in the background {enough for the launcher to consider it open}, should start by treating this as a possible crash. I do note that you're on Windows 7 here, which this is more common on.
I see 2 folders inside crashes
Have you had this happen two times? Either way, if you could zip / compress those two folders and send them to me via DM's -- will take a look.
Hi everyone, I believe that the game works around Your NAT settings, (1 open) (2 moderate) (3 strict). If your NAT is set at 2 or 3 your more likely to get issues logging in. Most mobile networks share IP address their for you don’t have one of your own which will keep you in 3 this is GNAT (look it up)
Unfortunately my network provider works on GNAT and that means I cannot log in, I would prefer to use mobile data as WiFi is generally in a stationary 😕
Hi, I can't get pass levels should I contact support or is there some way to fix it/check what's going on?
I heard the exclamation mark may potentially trigger that
yes it was that! I wanted to make the motto sound more exciting and less boring but no matter what I put like "! :) :3" it wouldn't let me :(
Yeah you have to leave the exclamation mark behind 😔
We have timegates or level cap that starts when you make a character. The level cap increases daily at the beginning then every few days. I think that's what you're referring to
Thank you very much, I recently had issues with the pass so I was worried it had happened again. 
@devout trail No problem 
@keen garden Try this
https://youtu.be/3KlWcjkYXcI
This video is show you how to bind your account to another email without resetting your progress.
I already try this to main account and worked perfectly.
Just make sure your account is the correct account.
You can check your account after you bound it to third-party account.
I hope this will help you all. Thanks.
Chapter:
Zero: 0:00
Checki...
If you mean "cgnat" for the third type. Cellular Internet and Satellite Internet do work behind such [both on mobile devices and otherwise] ... so long as you're not on an iPhone {still trying to narrow this one down}.
Do you happen to be on an iPhone that the sim card is inserted in?
i'll give this a try ty!
yooo i cant join fate server for some reason
Did the nitro event ended 
Yeah, you'll have to exit the game completely to return to server selection screen
Yep, ToF announced it on twitter
When did it end? 😭
August 25th (UTC+8) I believe
@radiant edge Rarely in Joint operation for 1-5 sec lag only. No disconnection but in interstellar 10/10 times I get booted out. Unable to play interstellar for weapon upgrade mats.
it's better to install the android version of the tof game through the emulator because the pc version is not so stable
Do you see any directories populated under %USERPROFILE%\AppData\Local\Hotta\Saved\Crashes?
Windows Key + R
Enter in: %USERPROFILE%\AppData\Local\Hotta\Saved\Crashes
-- OK the run-prompt.
Probably you're having a BSOD that you cannot see, simply nothing on the screen before the system is going down.
-- Logs folder, Hotta.log (whatever the client managed to write before the crash) -- may still be interesting.
Possible that you can send me that file? {via DM's}
-- Also check under "%SystemRoot%\Minidump" for any BSOD dumps with timestamps that line up.
Sadly we cannot advocate the use of such on here, as it's against the game's user-agreement. Much as I understand the motivation is to help.
Sadge.
Do you have any idea if this will be changed anytime soon? (PC platform btw)
hello i need help, i do not know why but since 2 days before the global chat has not been showing any messages if someone could help i would really appreciate it
Anybody know what those two boxes at the bottom of camera settings does? one says "default", the other says "new"
What information does CS usually ask for when you have an issue that needs to be solved?
I see.... noted
Thanks for mentions
is an ingame name available for grab after 30-day account deletion? i had to create a new account since i picked the wrong gender for my character. i'd like to get my change my name back with identity card if it's possible.
hello i need help, it has been 2 days since i was able to chat with someone through the ingame messages. The game has not been showing any messages for these 2 days if someone could help i would really appreciate it
Hey anyone on seaforth deck server ?
me
my world chat is not working and i saw multiple reddit post that it isn't working for them too
me too look my message above
Some servers are having their chats disabled right now like Seaforth Dock and Silvercoast Lab. Please submit your issue on #1007842564726075432 and wait for the devs to fix it!
I have the same problem but devs didnt announce about that yet, i wonder when tho
No official announcement about that unfortunately
Is there any way to change the server and taking my whole profile into the new server ?
Just checked your message history. I might not be able to help - but are you on android?
i dont think so
Yes, Oppo A92, 8GB Ram Snapdragon 665 and still have 45 GB of space available
For Global version right now no but CN version has a way to do it, so we'll most likely get it in the future
is Seaforth Dock the only server in which messages dont work?
Silvercoast Lab is having that problem too right now
okay
Is it possible to use a nickname ever deleted ?
Try it out
alright thanks
@vague oriole forgot to use reply
Hello, i got my account stolen, i cant recover it by email, i sent a mail for support and they anwsered me asking if my problem got solved.
I tried open a ticket in discord and the ticket got closed in less than 5min without no reply.
I dont know anymore what to do or where ask for help, can someone at least teach me where i can ask help and get answered?
Thank you for your attention.
hey im new to the game (and european) and i cant change my keyboard input like im stuck with W to go forward and the game tell me i cant remap it cause she is already use ?
uhhh what its this?
Hmm- Your spec shouldn't have any problem playing the game so it's most likely a connection issue
Try re-logging in. On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
it has been 11 hours and its still bugged, someone help plz, i restarted computer in this 11 hours and reinstalled it but its still bugged
34 Mbps Upload, 47 Mbps Download
Okay, thank you.
my world- crew- and teamchats are all ampty, even if i write something it wont stand there... what can i do??
someone help plz T_T
Did anyone try to play this game on intel hd graphic card ? Plz
Alright, will take this into DM... Let's see what I can do
Some servers are having their chats disabled right now like Seaforth Dock and Silvercoast Lab. Please submit your issue on #1007842564726075432 and wait for the devs to fix it!
mine too
my friend has this problem so how do you fix this
this quests never stops looping, cant move after accepting the quest, tried redownload and waited for 9 hours still bugged
What exactly do you want to know? You already figured it all by yourself. Yes, BSOD happens due to a conflict between the game's anti-cheat and any Windows OS. The developers are aware of this bug but do not plan to do anything - it's not our problem, they say.
the red nucleus that i have rn will stay till the next banner?
is there a fix for 90% loading screen error?
Guys will the global chat be fixed sooner or later? it stopped working 2 days ago
original quality setting higher than extreme?
currently stuck on a log in log out loop
on oumauma i cant see my uid rn am stuck 💔
:3nvm
Yep it's the max display setting
this just started yesterday i know its not me network since i can play other online games with a good ping i tried going for other servers i can easily access but i cant go to my original server for some reason and also i cant get into hot servers but green servers i can
what does login status exception mean
Probably going to have a very poor experience with that kind of underperforming hardware
can someone help
hi guys. any fix for this yet?
For possible solution, try this
https://www.youtube.com/watch?v=L9VKtLotdY8&t=3s
Go in your AppData\Local\Hotta\Saved\Config\WindowsNoEditor and create
text file named exacly: GameUserSettings.ini paste this there:
[D3DRHIPreference]
bPreferD3D12InGame=False
Save this text file as ini.
Hopefully this works for you aswell !
imma try that
Try re-logging in. On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
can some one what this means?
Thanks, didn't work for me though
Hi guys, it keeps on showing unable to connect to the server. Keep trying? What happened??
does anyone know why after exiting the game my pc crashes every single time
im on windows 11 and i do run it in compatibility mode
😭😭😭💔💔💔
I played it on my phone and couldnt handle ....but it seems it wouldnt work on my laptop either 😣😣
Mine is :
Intel i5 6200U
Intel hd
8 ram
Gaming crashing almost all time on frontier clash, i am playing mobile but heard of pc as well with this problem. It only happens in frontier clash, what is happening?
How’s ur phone, mine is iPhone 7 Plus
This laptop? It will smoke
🤣🤣🤣🤣💔💔💔
My phone smoked xD it is galaxy s8+
Fk then ill not try it on my laptop then ☹☹☹💔
Tried every basic troubleshooting possible on my laptop and I still get stuck here at 90% then the game crashes like some people do. any known fix for this?
Oof, rip no tof
looking for a way to increase render distance
i have a big problème, when i invoc in banners my game crash and when i am in a cinématic for quest my game crash to
Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.40 GHz 10.0 GB (9.86 GB usable) works for me tho just crashes everytime i transmit,fight bygone,void,jo,rift and sometimes when i jetpack also gacha and ruin
Android and iOS both have mediocre ratings/reviews due to how unoptimized those versions of the game are. PC version runs pretty well if you have a gaming PC/Laptop. Intel HD isn't really meant for games unfortunately 😦
guys, any way to fix the server disconnect issue...? 2 days missed of battlepass and the daily login pack.. sick of this already.. if it keeps going for another day i'm just refunding everything.. didn't they say they already fixed this?
Follow the steps in this. (Note this works on windows 11 too and it worked for me ). https://rentry.co/fixtof
how do you prevent blue screen of death in pc? this happens only when I play TOF
by the wya already checked version and repaired the game files, still happens.
can you try a different server nur?
i did, nothing connects.. and even if it did, that wouldn't help since my character is server locked.. can't even find a way to contact support
any fixes? i got no response from the support center yet
On 10 or 11?
Did you state a question? Missed it if you did
Gusy i can’t take this is it a bug ? This is the second time it happened to me
Use an ice weapon
I did but the ground so far
no i just told them i had a bug 
What the bug?
the screenshot
What is wrong in the screenshot?
i can't claim the reward but i have other characters can
Yes i did it i call one of my friend and we used handcannon
What level is the character you are trying on?
um by the time i took the screenshot i was around 40
👍 yes buggy then
why's that? @gray palm
Why's what? The requirements say Lvl 6
sadly, it didnt work for me. thanks for this tho
what i can collect it when i'm lvl 9 tho
I'm not a dev mate
But the port of this game has been somewhat half assed so you can expect issues everywhere
i mean no offense but been stuck like this for days
yeah man i haven't gotten any response from the support center yet 
Technical support discord can't really help tbh, this channel is more for people to vent haha. You actually have to email them
alright sir, ty for reaching out
11
if u avail a collector edition pass, would you still get the normal pass rewards?
how do i fix that glitch where the launcher doesnt open up the game and just reopens? most of the things ive tried havent worked
how do i fix a glitch where i start the game im in the home screen and when i try to go in the world the game close
bumpp, i still need help with this
Yeah, from my experience, admins in this discord rarely say much unless it's to mute people or say an announcement about something
guys idk why but the numbers are not working i cant use my abbility its a bug or just me?
will there be a server switcharoos ticket/mode soon? or its a myth
Its real u can switch servers everytime then But we doesn't know when it's coming out
Not yet
if i want to give my friend a battlepass, will he get banned if i log into his account and buy it for him? hes from another country from me and no option to give google play card too.
im having this issue where the chat isnto working, when i send messages nothing pops up
He will not be banned it will count so that he buyed it himself
Its a bug
any way to fix it myself?
I dont know
ahh okay tqvm! i wasscared he will get banned since there was a rule saying about the third party whatsoever.
i havent been able to do any world bosses or any joint ops cuz there are no teams popping up
Try reinstall
i already have, didnt fix it
2 servers have this problem
im on silvercoast lab in the eu
so vera is currently unlocked and going to be locked?
seaforth dock have the same
lol
yea i have a character there too, hope its fixed soon
was it like free? or you have to wait until the end of the week to transfer? becos of the rankings/leaderboard and stuff to get in place.
yeah for the memes, but honestly too many typos in this game and no way to report
Its not unlocked its gonna be in the 2.0 Version i guess
how to change language
It will be free we dont know when its gonna be there Leaderboards will be regional or global then
Frigg is in 2.0
I deleted the PC version because it often had problems
so ur saying 2,0 releases in 3 days?
ooooo thats good to know :3 thank uu 
Idk when 2.0 is Out look in #tof-tweets For an overview
tried to email them about Abnormal Status 9, this is the reply I got
Keep the an eye on the twitter page or facebook page of tower of fantasy
What is the problem there
in the last part XD, it not was a filtler
Why use android version of the game while on a PC?
You have to tell them your username and server you play on and then the devs will handle this problem
My character auto climb even tho I have it turned off what to do
how gain point to go 1400? it missing just 40 point daily connexion and where find other point?
Thanks, I gave them my other character info since I am trying to create new one on Asia-Pacific server so no UID to give 
Account on Phantasia server just went missing for no reason, anyone encounter the same before?
I can post here if they replied so others can see too. but I think it will only be fix on the next maintenance 
🍆
it just a meme, i mean, the fact it was that ToF it has a lot of bugs, and that it was one of them
how do i fix a glitch where i start the game im in the home screen and when i try to go in the world the game close
Btw, i love ToF, i didnt even play Genshin Anymore since the last year...
how to join the online world with people?
and then is mine XD
it seems like TOF is crashing my computer
yes, me too, i wonder why the Staff didnt work in that glitch
afraid to be haunted by an invi enemy on pvp
i alr wrote them my problem but more people have to do it for a solution pipipi

any clue? vcredist x86/x64 already installed
the anticheat keeps giving me blue screen
yep same, I think reinstalling will fix it but they need to fix this asap I've never had an experience like this from a game before
what does the popular number mean for each vehicle?
Yep reinstalling the game fixed my crashing issue again, I used to be able to just hit repair on the launcher and it fixed it but the repair option hasn't been able to fix it as of 1.0.8
anyone know how to fix the blank chat issue
can anyone here actually help me? when i try to play the game no servers show up. ive played this game in beta on this account so i have no clue whats wrong. its been broken for a week. still havent gotten help or been fixed
Game having issues with updating, tried complete reinstall, still the same, network is absolutely fine and nothing mentioned in the error is running on my pc. Update/download stuck at 5% and dl speed shows as 0.
Any ideas how to fix this or maybe anyone got the same issue ?
well never mind that, now it's somehow working
Why does my game crash everytime i go in bygone, it never happened before till the update
Account went missing, anyone encountered this and managed to get it back before?
Happened few hours ago when I afk, tried to enter game from launcher but failed with this error "Login status exception, exiting the game!"
After restarting launcher and relog, able to launch the game now but account went missing
im so sorry about this but could I possibly request for an account rollback? i raised 120 flame gold enough to buy Nemesis but i accidentally bought the matrice instead
I have a problem, when I want to teleport it disconnects me
this game has soo many issues smh
hello my account has been reset what should I do
That’s true sadly
i havent even been able to play the game. no servers show up for me. played beta
I want to play the game but it kept showing me that.. how do I fix this
Same 😭
damm fr something wrong
We're u on Google login?
yes
I just encountered the same issue, have logged a support ticket on the launcher
Friends still can see my character in their friend list, just that the account is gone
ok thank you i will do the same
me too
Hello! Is there a link and guide to do a manual download of the game?
enter the official website, create your account and then download the launcher and install, the game has 21gb for now
blue screen of death in pc 🙄
Ah sorry, by manual download I meant without the launcher.
I believe there is no way for now
Will tof support change my gender if I ask nicely?
guys i'm trying to install tof on android (galaxy A7) and everytime it will go to 100% then back to 0% or just say install as if nothing happned pls help
Pls update me too if they got back to you with a solution
How do I remove this yellow border around my game?
I would like to know if I'm alone on this, but I can't see chat anymore and when i try to talk it doesn't send. Also the shortcuts on screens are not there anymore.
My account just got deleted the second I logged on and I was spending so much time on it this games shite
Thats normal for pc/laptop
Nah you're not alone on this, same goes for many people including me and some who reported it in bug report section. Also tried various things but I couldn't fix it yet.
I sent picks of my crew points but have not heard anything form customer service it still keeps resetting daily
Ur not the only one, just happened to me too
I already invested for a c3 nemesis C5 Samir lol
it's not normal.. I don't see this border on other content creators (fixed it.. apparently OBS was causing it)
Yeh I had a really good PvP team with nemisis and Samir in it and I've spent so long tryna get it all leveled and my scc just get delete :/
Same here, I try the trick install game on phone to have the age confirmation message but no message and still blocked in chat
Help?
the in game chat isnt showing anything for me, even when i send a message unless its a team chat, anyone know why?
Well it's not about not being able to write since it shows a Cooldown when I send a text/emoji whatever, it's just not showing anything besides "I just died-help me"- texts in coop areas.
No idea, but many have this too
intereseting
why does it say this
Hi, is anyone else experiencing huge memory leak when trying to load into their server? It actually freezes the game right there before it closes itself after some time.
Sorry to hear that, better raise a ticket for this, I haven't heard or found anyone getting back their account yet tho
Form me, no cooldown, just not print my message and see nothing in the world chat, same in friend chat
I tried changing the resolution to 800x600 but it doesn't work
I think I did soemthing with the settings and now I can't see my damage anymore. Can anyone tell me which one I should click since I really don't want to make any mistake anymire
Weird...
it's worded weirdly if I recall - I think I saw it mentioned when I googled for recommended settings
Has anyone been able to play this dogwater of a game on mobile without wifi?? I can never connect to server at title screen every time I try
This is the same bug affecting several servers, make a bug report in chan below
Yep, i ll do that
Calm down you don't have to insult the game directly
I call it constructive criticism
Someone keeps on closing my ticket when I ask about my account being banned
what is the name of it anyways? Is it in display preference?
I can't remember it was worded in such a way I wouldn't have guessed it
"Hit frame" in Basic>Camera
that was on the entire time so it seems like it wasn't that one
It's probably your network provider issue in such cases
how to fix
i got this too just now 😦
idk what i hit, but whatever showed my controls for moves (like E or Q) doesn't appear anymore. Is there any way I can get them to show up again?
I have this too but in the language I selected
when i sign in to ToF with my email (even if i click stay logged in) it keeps logging me out again when restarting the game. is there a way to fix this?
ok i found the solution just logout on your account in launcher and login again
Why my outfit,mobs,weapons texture blurry and like this?
anyone can't log in right now using their gmail because google youtube and other sites are down?
same login status exception, restarted router and pc still same, check net good speedtest can access all sites and other game like mir4 nnk diablo dota but for TOF cannot login
im guessing u guys uses pldt and got disconnected also lol
I can't create a crew in Tower of Fantasy and don't know why
I wrote a description with no sensitive words and I've enought Dark Crystals
When I click in the Create button nothing happens :/
yes I thought it was dns error on google
yes xD other sites are working fine. except google youtube and other search engines. bing works though xD
wym? they work for me
Anyone from mobile, having the same problem?
I tried to use automatic dns but still same issue
close launcher and log in again
Help please, i got disconnected then i try to relog. it's like this now.
wtf
da h3ck is happening to pldt with regards to TOF server
@arctic night try the websites now, i think it got fixed already
were you able to login to the game?
still same issue hmm
thankfully, yes! i can log in now.
i can't access google, youtube and other websites earlier. but a few moments ago i tried opening google and it works fine again.
tried logging in when you asked, can log in right now xD
cant login im using my google account T_T
ok what I did is I logout my account in the launcher and login again then launch account its working now
oki ill try thanks !
it woooorks! thanks a lot!
Hello, anyone know is it possible to login to an account with another PC, i seem getting an error while loggin with gmail, with an 404 error not found local website
no worries glad to help you
any fix on getting stuck to 90% then getting dced?
- Exit game
- Log out in launcher
- Close launcher in the background and ideally restart pc.
- Open the game then Login again.
- Exit game
- Log out in launcher
- Close launcher in the background and ideally restart pc.
- Open the game then Login again.
33% or 90% loading screen fix Link:https://rentry.co/fixtof
I've already did that
Does anyone know if they have plans to fix the terrible microstuttering in this game? It's nearly killed the game for me.
I see no other way
Hello this is always happened to me, I am trying to login via Gmail from my 2nd PC and this is what im getting while log in to the INTL Web Login
You’re telling me 5G isn’t good enough??
sorry, wrong channel
Can anyone help me stop my game from crashing?
(Low end pc)
None of my chats are working on mobile, how to fix
I think that's a bug if messages aren't showing
im running that game in a 4x gpu system but it’s running in a parallel setup ie work is share between all 4 monster gpus so the load on each one is like 0.5% and the cpu is dual 64 core threadripper and its so spread out along the 128 4 ghz cores that the entire load is averaging 1% cpu use
can i purchase from google playstore for my PC acc via my phone? is it possible
if your logged into same account purchases made on mobile should be reflected in the entire account the only difference is when you switch servers the purchases made for one server don’t follow to another
I can’t send messages or see them, should I report to the bug channel
so i should be fine if i logged in with the same account, server and char right
im mostly mobile player on ipad pro but everything ive bought on ipad is available on my pc as well
It's def a bug
aight thanks
If you look in report bugs you'll see many players reporting the same issue
yes same server account and character reflect across all clients ive had some games that if you switch devices say iOS to android even though your using same account your purchase doesn’t carry
Hello, I need some help, I'm trying to install the game on PC, but after I clicked install, the mini launcher just disappears. Anybody knows what should I do?
Does it install in the Background?
Nothing, the mini launcher just disappears and the folder destination only contains an empty "launcher" folder.
that launcher as well as in installer should stay visible during the install Genshin does that if the pc fails to meet the absolute minimum requirements to run the game it just closes the install launcher
My friend have the same problem, I'm looking here for the solution to help him. D:
Ah so basically the game silently tells me that my PC doesn't meet the requirements?
what are the specs of your pc i have 2 pcs one was a buget gaming build has an i7 16 gb ram a 1tb ssd and an 8gb rtx 3050 gpu but i had trouble getting the game to run on that at all
can you captuer yout setting?
Geforce GTX 1050 TI
12 GB RAM
Windows 10, i5
DirectX 12
Also 1TB SSD
Tis' a rather old laptop I guess
I mean if yours have trouble, then mine would just..idk, give up hahah
my gpu have only GPU0(CPU I7-11800H) and GPU1(GPU RTX3060 laptop) then this game run with GPU0 only
only thing i can think is its not liking the cpu speed laptop computer seem to always have slower cpu my i7 8 core gaming and media pc is running at 3.5ghz the othe one that cost me 60k to have a custom motherboard built as well as all the other parts like the ram and the 4 10k gpus runs this game fine but that’s because im basically running it on a small super computer
Oh well, then I'll settle with playing it on the phone casually. Or perhaps someday upgrade my rig. Thanks though!
well if you do upgrade check out newegg.com they usually have a lot of good prices on parts and go with an rtx 3060 or if you really want video horsepower get an nvidia quadro gv100 just one is more than enough for regular games mine has 4 of them because it was originally built for running holographic vr games
having sound off, bgm on, and vice versa crashes my laptop 4-15 min into the game, i have to either turn both off or on to prevent the issue from occurring
hello im wondering if i can get someone help figuring out why tof has caused my laptop to crash and give me that blue screen that says my pc ran into an error and needs to restart. this has happend twice now since the lateset update and i dont understand why.
skill issues on the game devs part thats why
what do u mean by that?
how do I change the colour of an outfit? it shows 100 dark crystals but it doesn't work when I click to change
im working with a project that’s been developing and testing an open world vr/holographic mmo game the last 6 years it has an absolutely huge client 235gb but it’s optimized this client is not it’s stressful on the system and cause a lot of trouble
Anyone able to login to any asia server now? Coz I can't seem to login back to server when I tried to start a Dimensional Trial. I got kicked out when I accepted a match and I've been unable to login afterwards
Hello, my sister would like to play TOF so we created a new account for her and logged into it, she wants to play on the same server as I do so we could play together in the future when she'll get her personnal computer (I only has one at home), but my characters are still loaded no matter what account i'm logged in, does anybody know something about that ?
there should be an option under settings call switch accounts make sure each ofbyou have bound yor account first to separate emails
where do u find that ? Launcher ? Start game screen ?
well idk if there is a fix to my problem but i think ill just take break from the game for a bit till maybe the next update and see if it gets fix thanks for trying to help
My pc just blacked screened while playing and I could still hear sound but my PC fans got SUPER loud, It's not a heat issue all of my temps are completely fine.
so we need to link our account with google mail ? Even if we created our account with different emails ?
if you dont bind your account you wont be able to get it back to re login bind it to separate gmail accounts and then each of you can use switch accounts to log in until you each have a pc then you can stay logged in on separate pc and play together
i tried uploading a video here on how to find it let me post it to YouTube
I just binded the accounts on different emails. The main problem now is i just watched youtube's video to see where the Switch Account button is, but it's not appearing on my screen lmao
thats odd on ios its easy to find let me check on my pc ill post a video of that to https://youtu.be/NeN3027_vQM heres the iOS switch account location
hello, i always login via gmail but now i want to create account and want to transfer my current data to the account i made, is it possible?
yup, i dont have that "switch account button" ahah
Why can't i set "move forward" to the E key?
My payments do not work and game support has not contacted me in a week 
does anyone know to permanent change the keyboard key mapping?
it keep change to default (after i login game back) that i mess up my pvp str8 win
Anybody can help me with this?
For the first purchase are you supposed to get double of amount like bonus thingy?
first time purchase of that tanium amount...yes but it not double
it already show in blue color
I bought 300 and 980 but only received 300 and 980 without bonus...
nvm i see where
wait my bad u gonna receive black crystal with the amount of tanium ur purchase instead of another "bonus" tanium
Is it possible to change the E key binding?
same here its not available in pc https://youtu.be/K9MUxxCXYW8
Where do I claim rewards w/ codes
I Guess we're fckd for the moment
Hello i'm new here and i joined because i need help. My problem is that i accidentally missclicked and turned off parental consent and now i'm unable to play the game. Every time i try to log into the launcher it says: "Verification Failed Unfortunately we are unable to offer Tower Of Fantasy to you now." I tried to contact support trough email and the official TOF site but no one seems to reply. Does anyone know what i can try ?
try completely deleting the game and reinstalling it you may also have to do some editing in the windows registry as well to make sure all the previous install is deleted
that will take some time cause my internet is very slow but ill try it
tbh the pc client for this game is a nightmare
I keep getting an 'Login status exception' error when i start up the game, my internet seems to be functioning properly, so i dont know what could be causing this.
Should i just delete and reinstall the game?
it’s called a crap game client design so many people are having trouble playing it on pc its not even funny it comes down to bad design and even worse tech support
So just delete and redownload?
dont know if that will fix it i did that a few times on one reasonable powered pc then installed it on one thats on the stupid power level works fine on that
also is it just me when i download the launcher i need to download it 2 times ? 1st time for the folder and 2nd for the launcher to get installed
i downloaded the launcher again and im unable to log into it so i cant install the game
thats odd running the install once should have created the folders and did the install as i was saying its just an absolutely horrible design which is funny this game has been out in China almost a year already and they had to make a tras pc client instead of modified the stable one they already had
Hello, can they reverse a purchase you make by accident using dark crystals?
well this happened to me twice now: when i installed the game for the first time and right now
well i would offer to log in remotely and manually remove all tracks of the first failure install so it doesn’t have the reg keys in there saying you arnt allowed to play but that would be kinda awkward since we don’t really know each other lol
you have to love tencent products
Tencent Technology (Shenzhen) Co., Ltd owns level infinite and hotta
well thats my luck i guess
step 1: find a cool game
step 2: play it
step 3:missclick
step 4: get doomed
I guess the best option is to wait for the suport to respond to me since im not able to do much.
Btw how long does it usually take them to respond ?
i dont get the discord link rewards since i was on the server before that existed how do i fix that
is it possible to get 3k dark crystal in 3 days if i alrdy have 100% of world exploration
has anyone here fixed the loading to 90% then the game goes back to the title screen?
uh like probably never im almost 3 weeks in on waiting on a request i made back when this global launch hit
Bcz they just dont care this bug, it's like this on some devices since they released the game
well ahem first those are prohibited by the tos and second try finding a different isp
isp? sorry, what isp?
isp internet service provider she can try getting a different company for her internet connection
ah.. then, if she cant do a vpn and if the isp doesnt work - then she just cant play the game? since it always go to teleport/ transmitting = then the game loads to 90% and goes back to the title screen.
oh.. that's too much of a hassle, that's sad. I wonder what's different since we have the same company for internet connection.
Well that means im prob gonna loose my progress :')
:( that sucks
tbh its a shitty setup all the bugs on pc version and the trouble everyone is having and the lack of response from the devs is just ridiculous
I agree. I have also been experiencing bugs. And customer support isnt doing something about it.. :(
Is it possible to change the gmail?
I want to change my gmail coz imma give it to friends
hi, normal i buyed the premium pass (20€) and dont recieve recompence of the normal pass with it (10€) ?
Good evening, when I start the game with the launcher, the launcher reduces and returns back instantly without starting the game. I tried many things to resolve that but nothing worked. I add that the folder "%localappdata%\Hotta" just contains one file : "intl_auth.txt". Did anyone know the solution of this problem ?
my chat does not work in game anyone have experienced?
no
Log out of the launcher then log back into it
cant login anymore
what to do ?
1.Restart the client.
2.If restarting the client doesn't fix the issue, you can try the steps below to reset your network connection:
A) Tap the Windows key on your keyboard to launch the start menu.
B) Enter "CMD" on your keyboard, then right-click on the Command Prompt app and select "Run as administrator."
C) Type in "netsh winsock reset" (without the apostrophes), then hit enter to execute the network reset command.
D) Restart your computer, launch Tower of Fantasy's PC launcher, and enter the game.
Hi, I have a problem. All in-game chats except "current" chat do not work. Nothing is displayed on them, and I cannot write anything on them. As i mentioned only "current" chat works and i can write and see other's messages. This problem seems to have appeared after a recent update. If anyone knows anything, I will be grateful for your help.
a mod could pin this
thx it works 👍
yw
same for me
question for mobile. is it possible for someone to have made an account and played without registering?
friend logged out of his account and now can't get back in
how do i get rid of this "NEW" icon? ocd is not happy 😠
Anyone else seeing this all the time?
lmao same
if they didnt bind to an email or other account as soon as you log out everything you had is lost thats the problem playing as a guest
now its time to go vent on the community more specific the eu community on the server futuria

@hasty tide thanks, guess i will have to break the news to him, although i do have a screenshot of him from my friend list with the UID.
Hello, they still haven't returned the flaming gold that I lost because of the bug.
how can i notify?
Customer support not responding..
yeah when I start any game if its one I intend on staying on i bind so i can not lose my stuff and always write your information down
Did U Spende them???
yes, then they said that the gold that even if it had been spent would be returned to us
the chat is still not working on some servers right? I can't really do bosses and stuff .. this is annoying!
I have another Info If U Spend it IT s gone
Never mind i am talking bullshit U get it Back Just contact customer Support
@candid shard
OK, thanks for the help
so your name is guardian
that’s better than some of the Japanese names ive seen running around tbh most people are just throwing things into translation and have no idea that what comes out is not always what they put in ive seen som hilarious mistranslated names
how to completely uninstall the game? i want to reinstall my game to fix certain issues... and i want to remove all related files from it... aside from uninstalling the game and launcher then deleting manually the rest of the files on the directory, what else should i check and how? like is there a temp file, appdata, or registry that are possible to not be removed on uninstallation process?
Can’t load into server on mobile
Zero issues on pc client
when in a void rift, what is "wish activation status" and how do it get it ?
yes regisrty entries have to be deleted theres a bunch of programs out there that will uninstall the program and delete the leftovers from the registry
so i just need to search a certain app that can delete the game including the registry when i uninstall it using that app?
Just deinstall
https://www.iobit.com/en/advanceduninstaller.php
Use this if you dont delete everything including the reg keys it will continue to have the existing issues
The best uninstaller program: thoroughly uninstall and remove programs and delete apps on Windows. Force remove unwanted software with free uninstall tool. Fully support Windows 11.
when using that select deep or advanced and it should delete the program the file and all associated reg keys
thanks...
is it 5g connection? and what vpn are you using?
When i take a picture using the in game camera it doesn't save to my gallery,what can i do to fix it
%localappdata%Hotta/saved there should be a Screenshot folder
On android
Oh so U do a screen and it s Not in U r gallary ? Did U looked in the Datamanager
I take a picture from the in game camera,not a screenshot
And yes i looked and sometimes its there,sometimes its just a blank image
Yeah the Photos getting saved in the Game folder but Idk why IT s blank
Yall know what can be the issue with saving pictures on mobile? The app has all permisions but it says that it failed to save file, be sure to have album acces. how u fix that
does type 2 password chest respawn?(purple)\
all the mini games are really unplayable on a azerty keyboard is are a solution for it
Im currently having an issue getting into TOF on the South american server orphichus giving me an error saying "abnormal server error: 9"
Is anyone not receiving verification code when trying to singup for an account? No matter how many times I try it won't send, its not in spam or anything
@hasty tide good news, he did use an email to register, and got back in his account.

oh thats good news
ok for those of you with most issues including the accidental clicking of no on parental consent during setup this should fix most of them https://youtu.be/3y3L79xs4oo
anyone know how I can get my account back after windows reinstall , I logged in though gmail and it has me pick a gender and username
please someone support .. the Chat is not working or days now and I don't know how to fix it
You picked right Server?
yeah lunalite
hi can someone help i have joined the game and created account on PC - it doesnt load character on mobile
Then it may be deleted contact the Support support@toweroffantasy-global.com
when logining in with ur gmail should the account name be ur gmail name or in game name?
You can choose your in game name
hmm thats weird it sets my name as my gmail name
I'm having this issue too
Starting to think they're having an issue sending out verification emails right now, can someone else perhaps try making an account to test?
yeah, I've tried with 3 emails so far, and didnt receive any code
They have too many reports right now sure they need time to answer them all
hey my chat is blank i cant see or send massages
Too many accounts getting resettled probbaly
Is South America Server on Maintenance? I'm getting tons of disconnections
What can I do about bsods after starting, in the middle of game, closing and even not even having the game open after 3 hours?
Hi, why i can't enter void rift. Everytime i tried today. It loading and directly go back to server login
Ughh I just want to kill boss but this freaking loading timeout
About how long of a wait should I expect for a response in the ToF customer support messaging within the game? I sent a request 6 days ago but haven’t received a reply yet. I get they’re likely quite backlogged.
hey my chat is blank i cant see or send massages please help
How can i link a username and password to my account on mobile?
I was wondering if someone had any knowledge of how the payment system works in ToF can I use a pre-paid debit card?
pls add paypal to shop
help pls
Probably because of either this one
- Connection Unstable (check by using CMD Ping at windows / Terminal Ping in Android/iOS/ect
- Restart Launcher and TOF game
- Restart PC
Hi I've been having the same issue as this guy. I select a character and try to name them and get this error message. I've tried this on PC and IOS. I also tried making a new account and its always the same message
I've been trying to get on the Asia Pacific- Oxygen server
I dont know if this would happen in other servers but I want to join that server as I have friends in that one
Since yesterday my game doesn't start, the loading screen appears, and when it reaches 99%, another loading screen appears at 0% and returns to the home screen
How do you lock onto targets? And can you lock the camera behind the character so wherever you walk the camera follows?
I tried out a different server and it does work
Could anyone tell me where to ask support for payment related issues?
I saw that other people, besides me, cannot send / see chat messages and don't receive the verification codes on the email, does anyone know why?
i don't receive verification code too
How long on average does it take to get an email verification code?
theoretically it should be almost instant, but I think they are having problems, I'm glad I'm not the only one with these problems
when I created the account, the verification code arrived almost immediately
Help me, I can't get 500% exp buff, I just created my character 3 days ago
This verification issue is awful, and unfortunately doesn't seem to be acknowledged yet :/
Gaming crashing almost all time on frontier clash, i am playing mobile but heard of pc as well with this problem. It only happens in frontier clash, what is happening?
so i cant even get my account registered due to verification not sending
guys is this a common problem or is it just me?
I've never met it
what do i do with this?
It is 5G and I use Windscribe, but it's paid and hard to keep it going
i can't see / send messages in any chat, does the same apply to you?
i tried to join my friend's server and it gave me this messg lel
I just created my character 3 days ago, but I didn't get any exp buff
Do you mean in game or in discord? Because if in game I cant tell if you if I can't make my account here lmao
in game
thats weird
I hadn't thought about that little detail, lol
I cant log in again...
i have the same issue, if you find out what to do please tell me
Definitely good enough, but just saying im just running 4g only and never had network related log in issues
But I do have a bigger problem of account being reset for no reason so I'm shit too
Re-login on the game launcher, and pray your account is still available
ok so what i have found a variety of things can cause the login exception error the primary one being the anti cheating watchdog has been tripping for whatever reason the most likely cause of this being the anti malware services in windows defender or a third party antivirus/anti malware program scanning the games files as they are loading/running
im reaching this conclusion based on the following 1 first pc has Norton antivirus on it and Microsoft anti malware services 2 second computer has no antivirus or anti malware services on it because i went through and manually deleted the files and executables for said services from windows using a force delete tool that can delete running windows locked files while they are running
something else I noticed I deleted Microsoft edge from all my computers and disabled windows update but when I installed tower of fantasy I suddenly had like 7 instances of the edge browser running in task manger even though that was physically deleted from the system months ago so i dont know why that program is showing up and running when it is not physically installed on the system
after installing tower of fantasy the following is left running in windows task management
Intl services
Microsoft edge 7 copies
Tof launcher
i understand the launcher but i have no idea what intl service is or why there are 7 instances of a web browser i have deleted from the computer running
Whats up
I don't think so
@exotic copper if I'm a low level will I lose my name
I used a coupon to change my appearance and swapped my outfit for one i just unlocked at the same time, but now it won't let me swap back to the old customized outfit. Am I missing something, is this a bug, or working as intended?
@exotic copper hi warden r u there
Cuz usually MMORPGs reset names when ppl don't play anymore
hello im new to the game and i am trying to get a friend to join. he seems to be having troubles receiving an account verification email can anyone help with that at all?
@exotic copper do u work with tof
also nope, i wish though!
help pls
for those who has bsod issues , try this , i had my 1st no bsod run finally
Do we know if the devs are working on more payment options for pc? Bec I don't have a credit card but stuff like paypal
I think this game really freaking hates me….. if I’m lucky to even get into any of my servers I can’t teleport no where or I get kicked off server, I can’t go in dungeons or I get kicked off server like WTH is my issue….
I have a big problem with Pallas boss (Hyenas Arena Joint Operation) if he use bombs game start stuttering a lot, only in this attack.... and game back to normal after all bombs explode...please help!, here my video record
https://youtu.be/Zgt43LmBJrY
I already reinstalled my Windows 10, but this is still not fix my problem
Has there been any update at all about whether or not widescreen support is being worked on or has anyone found a fix that doesn't instantly revert?
Hi guys, anyone know of a fix for the verification email code? Tried with 3 diff email platforms, but have yet to get a verif code in my inbox for registeration
Does anyone elses game CONSTANTLY crash on iPhone? I play on an 11 pro max lowest settings yet still kicked from the game atleast every 10 minutes it’s exhausting and I don’t know what to do it doesn’t seem like it’s from my end atall
Issue has been going on for several hours now, someone oughta notify these devs cuz they going to lose a bunch of new players cuz of it
Wow thanks for the quick reply! Hopefully it gets fixed soon tm, would love to play the game during my off work days
Since the last patch people, including me, have been having this issue. Hopping it gets fixed in the next patch
Seems to only be an issue on certain servers
so i'll w8 next patch 1/9 right ?
Just based off of how often they have been patching, I would like to think tomorrow will be a patch. That's just a guess
Do you play on wifi or data?
posted a common cause I noticed in this section #technical-help message
okay ty
That's a great post about the exception error! Unfortunately, this does not fix the abnormal server status...
tyy
help I'm getting this from yestertday
Does the rewards button only show up after you reach a certain point? I already have the nebula store thing unlocked
Do top up bonus reset everymonth or usualy big new content patch only like happend go cn?
is anyone getting abnormal server status 9?
yes ..
do you know what it is or how to fix it?
nope 😔
Have they said anything about a fix? i'm bummed out ive been trying to play since yesterday
I think the issue is with the server itself, i tried a different one and it worked
yeah i was trying to play a server that my friends are in but i get the same message you got
Ughhh anyone know how to fix this display rendering issue? I closed the game and reopened it due to the click circle being stuck on my screen, now it does this.
so its only asia ?
that sucks man, i really wanted to play on sushi
nah you can try a different asia one
When the game releases for steam what version will it support on macOS
my launcher doesnt even go fullscreen like that
Well the launcher has always done that no idea why, my issue is that box in the top right is the game trying to run
i was trying to play on oxygen but it wont let me so i went to one called moon and it works
Top Left* not right
Anyone figure out how to fix this on mobile?
I just started getting this as well
I got forefuly signed out again first time was this morning it just happened again just now at 9:50
I even tried reinstalling the game..
Some server got that problem some didnt
Fixed my rendering issues by disabling full screen optimizations of the QRSL.exe file
When the game releases for steam what version will it support on macOS
Someone’s got a list of working server on AP.
Hi for some reason my tsubasa bow’s aim when I long press doesn’t show FIrst person perspective anymore. The crosshair is now on my character… how do I fix this?
please help
I believe you have tried restarting the game already right?
i deleted the game now i can't reinstall it, i tried using repair on launcher but it wont let me
@unreal snow did you close the launcher in the tray and redownload the installer?
yes i did when i try to open the installer it gives me that same error
even restarted my pc
is there a problem with mail sending code?
It would appear so, i've been trying to recover my password all day 😦
imtrying to change my password, i dont see any code being sent to my mail
Is there some way to delete your account in less than 30 days?
i think that specific error is something internally wrong with the game itself there should be a log file in the game directory somewhere
i posted something about that earlier today
lol what it happened? i cant play 
relog on the launcher, pray account is not missing
tbh the pc client for this game is absolutely trash use the mobile client ive only had one crash in almost 3 weeks
uhhhh.. when i tried to open the iobit installer it says a device attached to the system is not functioning
so the truth is go to control panel then aw shit ill just make a quick video on this because it seems like you either have a virus that is making the system think there is a faild device or you may have an actual defective component let me make this video
do they check discord, do we get to know if there is an existing problem with sending of email codes
okay thanks
it only happens on tower of fantasy tho other games run smoothly and scanned my pc there is no virus
need help, ive been resending code for a while but theres no email
doubt so, i wouldn't believe even if they said yes
thers one virus called Annabelle.exe that is pretty dam nasty it modifies the bios and firmware on your system board hard drive and video card makes it act weird or destroy it and most commercial antivirus doesn’t pick it up it’s classified as a rootkit
damn i hope i don't have it im verry nervous LOL
and I recently dealt with that virus on a network in a data center it did a few million in damage
I can't open the game, plz help
Same, have been getting the same weird error message for a while now...
Mine couldn't even open past level infinite screen
I'm playing on the mobile
I have been waiting for email verification for over an hour now