#technical-help
1 messages · Page 44 of 1
Ah, shame, would've liked to hear of more testing there. In either case, it could be the carrier, yet it's more likely device specific with some carrier interaction. It still wouldn't hurt to pitch that question to them -- if there's any difference with how an iPad and iPhone are provisioned on their network.
Personally do not have Apple devices to test on.
help it stuck 90%
It's known / seen, that's all that can be said there for now.
still not working 
Is game lagging?
Try re-logging in. On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
how do i contact support ?
Ayo, so I tried every fix possible online (No hyperbole, there's like six threads about it anywhere on the internet) but nothing worked. Does anyone have a fix for this "No available versions. (7814351)" thing upon trying to download the game proper? This is my like third or fourth time asking here but technical-help got locked so... uh. yeah.
Also, just for anyone responding, I have already tried uninstalling everything, including the things from %appdata%, I have tried modifying the files to be launched only with administrator access, I have tried turning off my anti-virus and firewall as well as restarting both my internet connection and PC.
EDIT: I have now also reinstalled windows and my PC, but that didn't work either.
(Yeah, this is a copy-paste, but honestly I am desperate at this point.)
im gonna call then when i get home, ill send you a friend req and let ya know this afternoon
Appreciated, especially if you manage to get your device working on mobile data.
I fr cannot login to my usual server for over an hour now, but I can login on any other server
Same here i cant log in
this worked for me thanks 
What is happening with AERIA(SEA) server ? its been laggin since day 3 after release we cant even enjoy world bosses with our crewmates.
cant even enjoy the mmo experience if it stays like this
stuck at 90% can't even enter 
I can't even get into the game in the NA servers
Yeah i am demanding some explaination on why is it like this
almost 30% of my crewmates gets stuck at 90% and sometimes gets forced closed
I would assume because the servers are under stress because the sudden wave of players, but that would've then affected everyone
but still it doesnt explain why everytime our crewmates do a world boss raid keeps laggin like hell
Probably because this game is optimized worse than Cyberpunk
maybe
Will I Be Able To Login On My Phone Without Any Consequences, Or Do They Not Support Shared Data Between Devices?
is it normal to lose 2 5050 in a row for nemesis?
NICE PROB U GOT THERE BRUH
there is no hard pity so in theory you could lose every 5050. also F
guys my launcher is just a black screen is the game broken?
i got an ssr at 40 and another at 80 and didnt get nemesis
a sad, guess ima save for the next limited
anybody else got booted off the server?
This is pinned in this channel, hopefully this works
#technical-help message
I keep getting the same thing too! Login status exception
Try re-logging in. On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
Thanks, that worked, just had to login again 😉
Hello, someone can help me ? I can’t see message in chat …
Nice, glad it helped 
thx man that worked
There's no consequence to using an account between mobile and PC, infact we'd encourage it -- that's the whole beauty of a cross platform game. It's completely the same game, servers, and character data - the same experience.
No probs 

guys is there anyone who has problem with loading screen stuck at 90 or 99%??
Seems like the problem is not only happen on AMD, but on some older nvidia aswell
Me & my acquaintance face the same problem, the hotspot on GPU reach 100°c
Both of us use AMD graphic card.
Interestingly the GPU always on 100% no matter whats the display setting
i got the same problem and idk what to do
where is the outfits option
Mhhhh that s weird
It’s really sad ….
ye i wanna do world bosses with other but i have had this problem since i started
It's now 2:25 UTC and I've turned off my phone, reinstalled TOF, cleared up storage, and I still can't log in for the 3:00 event! I'm going crazy and missing the rare fun special events. Somehow I was able to play for a good part of yesterday but excluding that, this is Day 5 of can't log in. There's gotta be someone who can help with the situation or an explanation, please.
Same shit here. I play the game 2 hrs ago just fine wtf
Was playing game but crashed. Tried to reopen game but this appear:
Hotspot temp being 20-30c over GPU temp is fairly normal. NVidia hardware typically doesn't display an equivalent temperature as AMD does here, though similar probes exist and are used for boost clock tuning.
The drivers / hardware won't permit the hotspot to get to a critical temperature, the card will automatically throttle.
There's an industry rule in accelerated wear testing that every 10c {sustained} roughly halves the expected lifespan of a device. Though these cards are intended to have sufficiently long lifespans at those temps. [mostly mentioning this for assurance that it's actually normal]
Hey guys is Kings sycthe bugged? I can't do any damage with It like 0. Everything is immune to it. It's the only weapon that happens with it.
u tryed again?
Like it can't even damage this thing like normal :/
Yeah
@zenith pilot you need a fire weapon
Log out and log in
super weird. try restarting
Kings scythe is a fire weapon
re login or switch server
I did. I even went to my phone still happens there. I also switched servers tried on pc and phone
Hello, I tried to get more space ( now 25gb is free on my phone) is that a Bug or i need more space?
Try logging out and logging back in it works for me so it should probably work for u
How do i do that?
Press the 3 lines at the launch screen and log out
When i open game that appears
Please, i need help i installed TOF 1 Day ago and i had some problems with the nomad creating sistem (These was on seaforth dock) Just Restarted the game and did it, so then, after the tutotial and playing a bit, mi friend asked mi to play, so i tried to go on Eden servers, But when i tried it said that i crated the limit of nomads, and didn't let me play, so i restarted the game times and times, tried to click repair, And even Uninstall de gamer an reinstall it with another Gmail and didn't let me play on Eden, i even Changed mi ip and di not let me play, saying y created the limit of nomads even with new account and ip, but when i try on Seafoth Dock i can create it without problems, what should i do to create it on Eden?
Oh im mobile
Then log out using ur mobile
. please help some mod
I cant show the mobile ver atm cuz i uninstalled it
When i open the game it goes straight to that error screen. Unable to log out since it doesn’t have option to do that
This buff (15% more damage) is not working. I check my character stats before and after. Zero Changes..the damage is the same. Why ? Tsubasa bugged?
Try uninstalling it or clearing the data and logging back in
Okay
gameplay help is useless..nobody is answering @errant glen
I only need an answer yes or no
Try checking if you have enough storage for it
@radiant edge
I saw on internet that it needs on phone 4 GB
It needs an extra 10-11GB think
ToF Mobile consumes 9-10GB. That 4GB might just be the requirement for RAM.
Glad to hear that
But it still doesnt change the fact that this game is poorly optimized in PC. Coz the GPU usage is always maxed out
We dont face heat problem on android nor iphone
Hopefully the dev able to make the game more optimized on older nvidia and amd
I have 25 GB free
Please, i need help i installed TOF 1 Day ago and i had some problems with the nomad creating sistem (These was on seaforth dock) Just Restarted the game and did it, so then, after the tutotial and playing a bit, mi friend asked mi to play, so i tried to go on Eden servers, But when i tried it said that i crated the limit of nomads, and didn't let me play, so i restarted the game times and times, tried to click repair, And even Uninstall de gamer an reinstall it with another Gmail and didn't let me play on Eden, i even Changed mi ip and di not let me play, saying y created the limit of nomads even with new account and ip, but when i try on Seafoth Dock i can create it without problems, what should i do to create it on Eden?
Then its probably a bug try uninstalling it and install it again
Game isn't working on my iPhone 12 Pro with over 90GB free...
What's up with this 90% loading to server selection screen
Probably cuz the server is overloaded/has too much ppl in one line/try lowering ur graphics
is it still possible for my account to get unbanned?
33% or 90% loading screen fix Link:https://rentry.co/fixtof
Is there a fix for iOS
I also have a problem when it'll get from 70% - 90%, then force closes
or is there someone I can contact? besides the contact support email
Are there any fixes for crashing in-game after playing for 1-2 minutes or when opening menus? It crashes on mobile and PC for me and I am pretty sure my devices meet the requirements
omg cant enter again
any other fix for 90% load? week 
33% or 90% loading screen fix Link:https://rentry.co/fixtof
From my experience reinstalling doesn't seem to do anything
but my game didnt crash
other?
also it happen even if I use mobile
hello, may i know what are the minimum specs for this game i got it downloaded in my laptop but it looks like my laptop cannot run it
Try lowering ur graphics and set ur (same screen wanderer) to 5
my game don't crash too, but it send me to server list
my game doesn't crash
it just stuck at loading screen 90%
even when I move from PC to mobile it still happen
so I dont think it is my PC problem.
That happened to me too and i didn't crash and i tried lowering my graphics and it got fixed
If it still doesn't work then the server line would be the cause of it cuz having too much ppl in one line can cause lag if ur pc/phone cant handle it especially now that ppl are afk farming in some channels
Reinstalled game but this error keep happening :<
wtf is this now
Log out and log in it should fix the problem
Easy Solution:
1.Log out the game
2.Restart pc
3.Login again
4.Have fun
aight thanks guys
I reinstalled game 2 times but update error keeps happening 😭
If it's on pc the problem would be fixed by now but if ur on mobile then idk but i think they might fix it soon
Any idea why my keybinds keep reseting on PC? Happened twice now.
btw do i have to change resolutioon of my screen everytime or can i save it in any way
You can save it
how
Just click on the resolution that you want and it will stay like that unless u change it
yep it works :)
Will the rewards from the event restock?
I have a question is it possible to play in macbook pro m1?
Try it and see if it works
hello; the game doesn't let me click the 1 - 2 - 3 buttons from my keyboard
Try restarting ur game or change the keybinds
it doesnt that's the problem
Sometimes when i click "order 1" i loose 2 nucleus,
Does anyone know if the 2nd one is completely lost or do i still get the reward?
iOS usually is very bad for gaming, I dont think ToF Is even available for that operating system
it doesn't let me change the keybinds, that's the main problem
Is server lag gonna be fix soon?
its permanent unless u change it
hmm
you can change it
i know, i changed some keybinds, but whenever i try to like change the 1-2-3 it says i can't (i basically can't use any of the keys above my qwerty / the numbers) idk why.. it says (cannot set this key, settings failed)
aww i really want to play TOF in my Mac T_T
Silicon wise, an M1 should be ARM compatible, and to my understanding there's application compatibility layers that permit running software intended for the iPad and iPhone. Though I don't have any experience with this.
You might be able to run the mobile variant of the game.
you can change it as long as you dont use a duplicate
There's no official M1 support, though.
Sometimes when i click "order 1" i loose 2 nucleus,
Does anyone know if the 2nd one is completely lost or do i still get the reward?
welp time to try
that was a while ago but you can fix it from just redownloading the launcher(dont uninstall the launcher before)
if i try to change relic 1 skill from 2 to 5 or 6, it says settings failed, basically he game doesn't read my numbers keys i think..
Because its bind to another you can use 56
it's not, there's no keybind of 5
when ever I load up my game it crashes sometimes I dont join the servers at all sometimes I take 3 steps and it crashes
You cant use the 5&6 for the keybinds
Hello why my tof in ios crashed ?
anyone experiencing force close while in game? already restarted my pc 3x but still happening
Try lowering ur graphics/logging out and logging in again
ok, let me reword it, the game doesn't acknowledge the numbers key of my keyboard, whenever i click 1-2-3 nothing happens, i am stuck on the (press 2 to use jetback, i keep pressing 2 and nothign is working)
use qwerty, azerty and maybe others don't work
Bc i have restart my phone but still crashed for quest log game and summon
ok, thanks, i'll try that
Any can help me pls
Try lowering ur graphics
the game won't save my goddamn keybinds! Every time i start the game new i have to bind them again
Im guessing everyone has that problem thats why even i don't bother changing my keybinds anymore but i think in the future they're gonna fix it
why is the game keep crushing every time i log in?
Try logging out and logging in again or lowering ur graphics
pretty sad
Indeed
i do that already but its still happening
Hello I'm crashing at 76-89% loading consistently now I have moved to a new appartment, any ideas? I can provide logs
Then the device ur using might be the problem or try going to another server and test if its the same if it doesn't then the server ur in is the problem
Please Any Mac M1 User Help me to play this game in Mac T_T
Try lowering ur graphics/logging out and logging in again
its happening to me too
Try switching servers and test out if its happening there too cuz some servers have problems atm
still my game is crashing everytime I'm teleporting to somewhere
Anyone having update error problem?
hello, is this normal? the ear accessory looks pretty low resolution
Unable to log out or do anything w update error
Its either your device cant handle it or ur server is overloaded/ur graphics are too high
Uninstall/clear the data and log in if ur not on pc
I played fine yesterday but when I'm playing now the game is crashing.. lowered my pc settings to FINE as well
Sometimes when i click "order 1" i loose 2 nucleus,
Does anyone know if the 2nd one is completely lost or do i still get the reward?
Try setting ur same screen wanderer to 5 and Anti-aliasing to none
@summer parrot I did lower the graphics and relogged, still the same, I'm on a higher end pc, thanks for the help
Try contacting support for that
Can you try testing in another server and see if the problem is there too cuz if not then ur server might be the problem
alright
I recommend going to a server that isnt full/overloaded btw
so lag can even move
Lower ur same screen wanderer cuz having more ppl in ur screen make it laggy unless you rly have a good pc
i think is on the server
i seem to have accidentally softlocked myself in this quest, is there a way to fix this
Ur line is full of ppl moving around with skills
Mine wasn’t locked like that before cuz I past it already
Press the leave icon and do the story again
And I’m also level 44 too
You really gonna catch up too me little soon
Any fixes for when the game force closes while loading at 70% on the iOS version or at least know what causes it?
Ur server is probably overloaded/ur graphics are too high/ur device just doesn't want to respond to the game
@summer parrot so I started a new character on a new server, same thing. It started 2 days ago when I switched to a new internet connection (shared mobile data on pc). I had Yuna's help with logs yesterday, there was lines about Culture Localization error, and we also tried deactivating firewalls, no success
how can take it ?
Try contacting support then since this is beyond my capabilities atm
treasure guards
anyone still didn't receive the twitch drop rewards?
defeat enemies below. theyre around there somewhere
Well my graphics are low and the servers I use are "Smooth", so maybe that last one?
I tried support first but I can't find it, i just reach a bot, any link for support tickets?
Probably 
i defeat this too but can use it
Well fuck, I don't know how to fix crappy phone
Guess I'm waiting for the Steam release then
Hey guys, is there a way that I can be able to make the camera movement more smoother ? like it feels like there's a bit of a delay
Go to settings and change it
you can try to reach the support via email - support@toweroffantasy-global.com
Why'd October have to be so far away XD
thx one guardien not dead they have 3 gardien
What is it called in the settings if you can help that would be grateful 🙂
yes I just figured it out, thank you 🙂
Its called camera but if it doesn't work then ur device might be the problem
Hello, I uploaded the suppressor to 4.4, I changed weapons and returned to 4.3
Can someone help me please?
anyone know if the team r working in the Glitch bug?
Don't know if that fits here, but left is how it looks like and right is how it should look like, any fix ?
Hi guys, for some reason my chat is completely empty, all the settings should be alright. Anyone can help?
is there any way i can fix this?
Can you try checking in other servers if it has that problem if it doesn't then the server ur in is the problem or try logging out and logging back in/uninstalling and reinstalling it
Help. I am encountering this issue everytime. Any solution?
You need those stuff so that you can play it since ur pc wont be able to handle the game w/o those
Anytime I close my game my pc crashes. Does anyone have a fix?
Try logging out and logging back in the problem will be fixed after that it if it happens again do this steps
Bruh 😔
Either ur pc cant handle the game or its probably a bug
Already try reloggin new multiple times but the issue still there
Then ur device might be the problem
It only happened on my laptop, but in my phone it is perfectly fine
I’m assuming a bug because I’m sure my pc is not the issue. I will try running it in admin and see if it helps
how do i do the world bosses if my chat doesnt work, i cant know where ppl are farming? i barely see someone in game, but astora status says it is crowded ....
Yes try that
thank you. I am in one of the biggest server in EU is Astora. So i don't think its the server issue 😭 also i tried in both pc and phone version both chat not working 😭
Hmm its beyond my capabilities so try contacting support
My mouse cursor is not locked and in game my windows start panel opens when i move mouse down, help me please 
Click the game
thank you
Guys imma go i hope i helped some ppl with their issues
have a nice day/evening/night
? i did alt-tabbed, changed window mode, F11, nothing helped
guys, anyone got a bug that when you collect scenic point it didnt add up ??
Restart ur game/client anyways i rly gotta so i cant help with problems atm
You have to claim from terminal
terminal ??
How can i fix the game chat i cant write or see anything that others have written?
Esc > Terminal
restarted like 10 times ._. still same
Am i the only One lagging a
In Astora?
ahhh i see, thanks for the help
Where do your saved screenshots from in game go on PC? I can't find them
any permanent fixes for this? Going to the character/weapon/simulacrum UIs temporarily removes it but teleporting or joining instances brings it back.
help pls
When you take a photo from in-game camera there's a location at left bottom. It should be somewhere in ProgramFiles ig
someone having micro stutters?
I see it now, thank you!
when do devs fix the cyber arm in relic box ?
So I'm not able to claim any rewards. They all say lvl 6 required and incomplete. even any of the download/pre register milestones all say "incomplete". What am I suppose to do if support doesn't respond before event ends?
How I solve this
Check pinned messages in this channel
is the tof service supposed to keep running after the launcher gets closed?
Ight thanks
Someone experience micro stutters? whatever setting u play on
hopefully someone answers me .... so basically i cant receive the rewards is it cuz i received it on other server i have sent a ticket still no reply. thank you :)
What level are you
There is a TON of us with this issue. Haven't seen them formally address it yet.
@potent anvil @charred ice @leaden badge @flint stump @vapid kindle
Has this been addressed officially in any capacity? I've seen countless reports already
It is our first character on the account. I made a second character to test, and was able to claim it on there with no issue.
I'll try on a 3rd char on another server now I guess to confirm.
im lvl 20 atm ... isnt this announced yesterday ?
ok, in that case contact customer support please
is this normal?
I am trying to make a report regarding the leaderboard but it's not submitting
Anyone in Astora who has the chat active? Or everyone have the same issue and doesn't have the chat... ?
astora chat faces issues rn
Please help I uploaded the suppressor to 4.4, I changed weapons and returned to 4.3 😦
Already have via email, in-game, and posted in #1007842564726075432 . Just worried I won't get the rewards in time and the red orbs will be converted to regular ones. Also, want to spend $$$ to try for Nemi, but don't want to spendon an account locked out of pre-reg rewards... That jetpack too good lol
cause like this leaderboard sounds way off
are they solving it soon? we don't have chat since 10 days ago...
Issues.... for more than a week? 
lmao
how long does it take for a response ?
Day 5… no account… no CS…
idk how the ingame team works, sorry
Hwo do i open the event page on mobile? I see no button for it
right? like the gap between first place and the rest is crazy
please report ingame
Kay thanks
Considering it's been 48 hours and no response... No idea... But the pre-reg says it expires 2022/08/24 17:00 .........
https://www.toweroffantasy-global.com/news-detail.html?content_id=4f8c3924a5250a445dab629adddee46f224f
Embark together on your fantasy adventure! Tower of Fantasy, a shared open world MMORPG for PC and mobile, now has reached 10 million downloads. Join us and enjoy the release events and rewards!
that's the problem I can't
every time I try to submit the report it's not going through
this is my game play basically 🙂
Please help I uploaded the suppressor to 4.4, I changed weapons and returned to 4.3
first time facing this kind of error
solution in pins
pls contact customer support
So i read the notification page and the devs are aware of the animal pin not working for males-- said will be patched next patch
thats what I do, it's no fix mate :/ I constantly get this error. even if I do make it in-game, if I TP I'm kicked out, then rinse and repeat
send without text...
Done
ok so if i make a fresh account will i be able to receive the rewards ?
kick while teleporting sounds like an hardware issue
should work
Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz 3.60 GHz
Installed RAM 16.0 GB
GPU GTX 1660 Super OC
System type 64-bit operating system, x64-based processor
but it doesn't :/
Thanks! will do.
hi, is tof supposed to heat my pc this much? I'm getting 80ish degrees while playing, changing the graphics doesn't help it's the same in low and high settings
1660ti
i5-10300H
16gb ram
80c on high load is fine. might have to do with your cooling!?
the thing is, I have lower temps in more demanding games, and when it comes to Tof it goes beyond 80
idk why but i relogged today after a pause and since then i can't attack or pick up stuff. i'm hitting them but they don't react like they r lagging but everything else works fine.. like opening chests. and i relogged a few times now. does someone know a solution?
I just want to know if that's my problem or was something similar reported before
Is there any attention being paid to those trying to game on Mobile? I'm tired of seeing these screens and disgruntled about missing out on events.
Unlikely, it keeps on crashing to me whole day, nothing works.
I sent a mail to CS and wrote about it in the Discord
hello! so when my game loads and the announcements are shown on the title screen, when i try to click to play my screen turns black and it kicks me from the game and says amd timeout. i tried uninstalling and reinstalling, updating my computer, editing my computer settings, but nothing works. do you have any suggestions?
I can't even get into the game on mobile, it stops loading at around 70% - 90%, then force closes
did you start as admin and checked if your antivirus or windows blocks it? try to update all drivers and windows as well
try this pls https://rentry.co/fixtof
When I do manage to get in I only get like 5 seconds of gameplay before it crashes
Uh... this is a Windows thing, and I'm on iOS
Yeah, I've been posting here to no solution and emailed TOF about 5 days ago to only an auto reply. It's a shame really and shouldn't be that way
whelp, customer support it is
ios has several issues with the game, regardless if you play on phone or desktop
Yeah, this is the screen I get trying to login
I've tried a lot too, restarting the game, restarting my phone, redownloading the game, etc
already all you can do on phone
I don't have a PC to play on 
as soon as i try to start tof windows command processor pops up to "make changes to your computer", i say no but it keeps popping up again and again and again and efter a couple of minutes it stops out of nowhere (the same happens if i allow it), this also happens to genshin now, it has never happened before i installed tof, is this happening to anyone else or does anyone know how the fix it/the cause?
How do i load my saved character preset onto another character?
Copy the ID from your preset, go to import, and paste the ID
ID as in character name?
how do i make dealt damage numbers show
as far as i know i don't have any, and i've run a virus check too but it keeps doing it, it's driving me crazy and google isn't helping😭 but thank youuu
When I try to utilize the in-game screenshot feature I still can't find the screenshots, like when I try to send it on Discord it just appears blank and it doesn't even appear on my gallery, I've already fixed my phone permissions and still can't screenshot properly
The fact this hasent been fixed almost 2 weeks…
Man I can't believe I have to restart my progress for the 4th time
Game has been the laggiest for me so far today and since launch it’s been nothing but frame drops every now and then.
Of course there was 0 issues when I played the CBT. Playing on an iPhone 13 so it’s not the phone.
The whole "force closes at 70% - 90%" is so fucking annoying, hoping this gets patched at some point
is it just me or the game is crashing, i was playing then it crashed, relaunched but crashes again after loading screen for 3 times now
Around what percent does it crash?
cpu?
The progress of the loading bar before it crashes
90%
Oh so it's that issue, what platform you on?
pc
Try looking at this and see if that helps
i do have a question, why the gpu temperature hit 80 degrees, is a way to fix that? it doesn't seems normal, i don't have a game that ever hit that temperature, other than the TOF
no servers show up and ive played beta on this account and computer. so like whats up with this? ive tried to get help with this for 4 days
is this a bug? everythings sold out but i only did the gacha 5 times
i mean, my gpu can handle easy 90 degrees, but my room is like oven, and seems not that right, hope they will fix that, too much heat
Why am I getting "login status exception.." error? how to fix this
Perhaps try messing with GPU settings like a higher fan curve if your GPU has that type of thing
im trying it out and i'll let u know if it works
can anyone help me? i got a code but i dont know where to redeem it, i cant find it in the settings or the site
ah nvm, pinned msg worked
imagine playing bdo on ultra and crashs on tof extra low
is there anyone here that knows where can i redeem the avatar pack from nitro?
Basically me
@junior anchor thanks for your help its fixed i hope
i have yet to get answer to that im waiting myself on trying get on tower i havent been able play sense launch
Great now I can't access the screenshot feature altogether I don't know if it's server lag or what
No prob, I have the same problem on iOS, but there's no fix for it 😔
All I can do now is contact customer support and hope they know something
is there anyone who knows where to redeem the damn code?
Hi, i made a mistake while choosing a server, I'm playing on a server 90% russian or countries of the east, and I am from France, i have some lags in-game and i'd like to know if it is a way with the support to move my account from hephaestus to anomora ?
Is there any solution for the second opening anticheat bluescreen that isn't just checking drivers and chkdisk?
Hi, i play in google app, and i want playing in my computer but i can find my ccompte ? i cant login with it. When i link my google acount, its fail. Please help me thanks
Oh that reminds me, do the servers' performance change based on what region you're in?
Like would I, a person in the west of US, have the same performance as someone in the east on the same server or do I have to join a server matching my region to have the same level of performance?
im noticing that my key bindings get reset every restart
Yeah that's just something you have to deal with, no fix for that
update your Windows, it happened to me too.
does anyone know if the crow x Jetpack combo is intended or a bug?
yo why does my simulacra button always have new? is it a bug?
Is that a lot?
anyone else experiencing this rn ??
im guessing it's an internet provider problem like last time
why does the game just shutdown when i alt tab sometimes
its happening to me too
are u on eu as well?
NA
I somehow can't use the hairpin that I got from The event and in the hair is still locked
i mean are u from eu
no
What should I do?
ah this sucks last time it happened it was mostly eu or germany only idk why this happens tho
meh idk what to do, if anyone figures out what to do with that screen pls ping me, ima go back to my work 
Pressed the esc key to view my menu
the game suddenly logged me out bc i noticed my wifi had no internet so i switched to another wifi connection but this happened
This is weird, same thing happened to me but it didn't log me out It stood in-game until my wifi came back and I hit retry
Astora Chats have been broken for days (maybe even a week now) sadly.
Is there a way to stay logged in to the game through google account? Everytime I launch the game I have to click the Google icon and log in again.
Any ideas how to fix watch dog bluescreen I get after closing the game?
are u from eu too?
if you mean which region im playing in then yeah EU. I'm from the middle east
idk maybe it's just some players bc another one said it happened to them too and they're from NA
yeah maybe
yeah - afaik it is worked on :|
have u tried logging out of the client then logging back in and re-launching the game
Thank you for your hard work ❤️
it works for me now for some reason
I don't know if is the correct place to ask about it, but, how do i change my account's email?
not possible yet
Hello, I have a problem, I have the discharge animation on and it doesn't work I don't see the little cutscene when I do the discharge skill
nvm now this happened
I'm on NA server "The Glades" and it keeps disconnecting me!
Hello all
I allow myself to ask you cecui is it possible to change server, on the game?
I don't know if it was the right channel, I apologize.
did you fix it alrdy?
GUYS HELP ME PLEASE :((
I cant collect the rewards in my Special Operation it says incomplete i need to be level 6 but I am alreayd at 30
I cant claim all reward in menu "Special Operation" Anyone know fix this bug? I have report in report channel but my post nothing there
Game restart fixed it
why on earth no one is replying on my customer support @_@
Same error, i was sending a email on Monday but nothing reply from customer support 🥺
login exception lol
Same problem i cant seem to get all the rewards
uhm
is the hepheastus server down?
Hey, I never received the Twitch campaign rewards. I did the event august 10 when game launched, linked my Twitch to ToF account, claimed the rewards through Twitch.
am I the only one whose game lags n freezes whenever I right click or left & right click at the same time?
can you link your acc to a tof acc if you have it connected to your google acc?
How do I change languages from Chinese to English
Is there a way to change the gender model?
Red Nucleus, once the monthly limited banner change, do the red nucleus i saved up get wiped or do i keep them to use on next banner?
me and my friend cant see each other in the world altho we are in the same team,channel,server and we see each other on the map itself.
Why is this keep happening?
Why does it show Japanese and Chinese only
Help please, what caused the Login status Exception, exiting the game ! Error?
is there a way to change gender model (except by changing server)
you will get once you got disconnected from the game. just restart launcher then login again
Is there a reason the servers exp multiplier just went 500%?
When do you think we can claim the rewards in special operation?
The game keeps crashing whenever I join a discord chat or boot up a youtube video in the background. My computer is well above the minimum specs, and I have already tried repairing / compatibility mode.
Did your pc use windows 11?
no
I have a question, is there a way to refund a purchase I made within the game?
will they add maybe someday a option to do it tho
Help robarg took my face
My game keeps crashing and I’m using a iPad gen8
mostly i guess it will be permanent once already build the character.
I think the game will die if they are not fixing simple bugs damn
I made a mistake and I realized like 10 seconds too late
contract them in game directly.
How to fix it loading stop in 90% and return to the initial login?
My chat in Astora is completly broken
the games been saying 'login status exception exiting game' for hours now, is there anything I can do?
i have the problem that i cant start the game anymore.. it opens but after the second credit at the beginning it instandly closes.. i already started my pc new..
Hi team,
Can't access my account. Spent 260$ USD so far and would like this fixed ASAP so I can continue to enjoy my purchases. Otherwise I’ll have to invoque my Credit card insurance
Thank you all
Is there anyway I can get access to my old guest account? I’ve got the username and player UID but I don’t know how to access it.
Are keybinds not saving for anyone else? I prefer my weapon skills to be binded to Z instead of 1, but every time I log out and log back in I have to switch them again
i got the hairpin but its locked still in my character tab
This happens to me too i've asked a few times but never get an answer .-.
interesting
Hi team,
Can't access my account. Spent 260$ USD so far and would like this fixed ASAP so I can continue to enjoy my purchases. I don’t want to invoque my Credit card insurance
Thank you all
UID51625506974***
is there a way to zoom out char on pc?
@hasty tide unfortunately we here can’t help you with your issue, and the moderators have no way of accessing your account in any way. So you will have to email customer service if you can’t access it
should just be your mouse wheel
@rich haven you still there?
Ohh I see; I was making a final attempt because they haven’t answered in 3-4 days
scroll?
For this your better off asking in game support than here
Wish I could; I can’t access the game anymore
hello people, new here, just started playing tof and am already experiencing a bug in the tutorial.
the astra ominum tower elevators have no collision for me, so i can’t continue the gameplay. i’ve restarted everything, still no luck. do i have to un-install?
You can access it through the launcher
how can i stop from doing the stories
you dont actually need to be in game
I’ll try again; normally how long are hey to answer?
We cant say all we know is its faster than the email support
Hello there! I've been having some trouble claming some of the rewards...
They show up as "incomplete" even though I'm lvl 25 and have done most quests up until the Banges area...
just deinstall than u dont have to play 
that s the preregistration reward
Same thing is happening with Side by Side II, Pioneer's Gift...
u clicked on it?
It's not clickable... it says "Incomplete"
oke myabe customer sup
But yeah I did try to click on it...
am i able to send a video of the bug somewhere on this server? looks like i can’t send it here
lol it’s frustrating cuz i rlly wanna play the game but no one knows how to fix this problem / has experienced it
The #991112118843740160 channel seems to be offline...
Same... it seems all people from Astora have the same issue
Can you play this game with mobile data? Wifi isn’t available to me
im guessing its the server causing data loss or something, pain
have u restarted ur game?
yes
on gacha yes, every time, on teleport only sometimes
its happening to other ppl aswell, so its def a bug with the event
oh ok was just a guess
server is actin up too, yeee all good
when does the event shop reset? it says "Time of Reset:11" but i have no clue what that means
Is there any way to put auto aiming on one enemy off?
Because when I try to fight multiple enemies, I always just auto on one until they die, even when I’m a couple feet away
How do i prevent ToF from catching my numpad inputs, i use numpad 7 and 9 as mute and deafen in Discord but it doesnt work when in ToF
@violet gull having exact same issue. Do you happen to be in Nova server?
login exception. wen server up?
Nope, I'm in the Luna Azul server in SA
ok there’s several things wrong with the newcomers starpath ssr rewards thing or am i misreadig it ive been playing 2 weeks now and have over 1500 points does the ssr gift box unlock after 21 days or should it already be unlocked
help plz
when game opens via launcher it crashes back to launcher on 1st loading screen
but sometimes it's ok and work
Is it possible to change emails? I'm slightly concerned since I rerolled my account and my mail has a +4 at the end of it. Will it cause any issues going forward?
@violet gull well I guess server doesn't matter then. I've tried reinstalling the game and restarting device. Same issue still. Let me know if you figure it out from what I understand there is only one day left for open celebration
Usually I have to restart my entire PC to fix this any ideas?
I tried it on PC and IPhone and it didn't matter... It seems to be account related, not software related
I'm worried about losing event rewards as well T_T
But so far no response at all from the support team...
I'm having the same issue. Tho for me it triggered after my internet went out for a bit. Was playing perfectly fine right before that
Yes I waited all night still same issue
only time i had trouble was when the local dns {domain name server} on the network im playing from faild and wasn’t processing the dns request to and from the game that made a huge mess every wifi-Ethernet router has a built in dns server if that’s acting up it makes a huge mess
Nvm it worked. I just closed the launcher entirely before re-launching. Idk if it'll help you, but hope it does!
bruh this game crashes anytime i try do a ruin
Can the game update while im on other apps?( mobile )
hello, for how long does mail in the mailbox ingame stays? I got a mail that I would very much prefer to not take yet - a reward for awakening
also crashes when i try do spacetime domain
bro this game is buggy af i wouldnt risk it just collect it now.peoples flame gold became black gold just recently your choice to take the risk.
help plz
when game opens via launcher it crashes back to launcher on 1st loading screen
but sometimes it's ok and work
is the side by side rewards bug still not fixed?
yea this isn't about these, this is about another thing sent to mail through doing awakenings as a reward, I'd prefer to save 70 shards of a relic if I can rather than saving 30, that's why I'm asking, and any game has a mail system with time until mails get automatically deleted, usually it is one whole month, so gonna count on that
after try other solutions and still having the same problem, I uninstalled the game including the launcher and that worked for me
What bug are you experiencing? Anything like the one I posted above?
ok so pc client is crap dont use it people i just installed it to try it out see iff i could duplicate the problem you guys are having and yeah its trash things that work just fine on iPad pro are glitching on pc
yep its the same one, but for side by side 2 , I know that it is indeed a bug atm along with other rewards such as the milestones. Just waiting on an announcement abt it. we have a week before nemesis banner ends so just chilling atm
i play on ipad all the time and its only crashed once on me but when it did it was so bad it restarted my ipad
can you give some more details, like do you also lag like crazy on your ipad or do you always have a good time with no desync and no crazy mad lags that cause you to be unable to use skills in apex league for one great known example?
still can't claim the side by side rewards?
So we need to download on iPad so we could claim? Cause I’m still not able to access side by side rewards
I just don’t wanna miss out on any rewards, which ones should be able to be claimed yesterday/today?
i dont think yuma is refering to the rewards being unclaimable, more of bugs in general in game.
Takes me hours to reinstall I don't want this
the side by side rewards is for a year now so we have no worries on that department, for the daily rewards, i have no problem claiming them, not so sure for other people tho. People would be complaining more if they cant get the daily rewards.
Hi, I need some help regarding an issue my friend is having. Not sure if it counts as a bug but he can't login using his email but he login can using the google login prompt. Is there anything he can do about it?
Easy Solution:
1.Log out the game
2.Restart pc
3.Login again
4.Have fun
If it does not work, let me know in this channel
well, i still have worries cause i want them now...😂
apex legue that left a bad taste in my mouth i was doing ok the first few fights then i ran into people that seemed to be using mods and autoskills because they were using unlimited ultimate and moving way to fast to be using the keyboard/touchscreen/gamepad controls i have videos of this in action also the things that were supposed to be disabled in the arean were not meaning those fights were not balanced at all
right
yea, they are probably aware of the issue now since more and more people are bringing it up. we will prolly get compensation again. It is gonna get fixed sometime soon based on their latest anouncement on #game-announcements
this happened to me, i was doing well then got paired with a couple people who were insane, their health bars wouldn’t go down lol
there are a bunch of cheaters rn esp on pvp. hopefully most of them get banned soon
Hey, what's the best thing to do if you purchased the monthly sub and money has been taken but you haven't received the sub/items, I've waited a few days and still not received - tried in-game support but received no reply, any ideas?
ill share this video of this junk https://youtu.be/9UXEDJQUZi8
oh that sounds like normal, I can see people popping off in pvp considering everything there is max stars
I do mean stuff like you moving around being hit and the game returns you to the previous place you were standing in not allowing you to move, being out of sync with what you're trying to do
or when you try to shoot your skills and your skill won't go out, animation starts and then stops before any projectiles come out, can repeat the skill, skill won't go on cooldown in this condition you just continuously try to attack and can't until you die
well according to the rules of apex it’s supposed to be balanced aka weapons and characters are supposed to be evenly matched and no chips or other augmented stats
that doesn't look like cheating that looks normal from what I've experienced.
nah no cheating in any of the fights, first fight was a crow typical jump dive attacks, it's broken, the weapon is doing absurd damages with one type of attack that is the highest dps in the game but without it does probably close to normal/decent
the 2nd fight was a samir shooting from start, very possible, continues into a nemesis and king, all in all normal, fighting me would look chaotic for you, if only I could play without their shitty desync lags which caused more than enough of pvpers leave pvp/quit this game by now
you didn't get the desync lags, so I assume this is indeed pc version related, your game smoother than a baby's ass
ik it maxes out the stars of the weapons but if you pick bad weapons for pvp then that will happen to you. Your loadout for the first one had a mediocre-bad for pvp ssr and two other terrible weapons. idk how it handles augments but I can assure you there was no cheating in the video.
well i just dont do pvp now i mean if I really wanted to i could make a second account and load up a bow from a different game that has ridiculous stats base 146m crit 440m and go back in and start oneshotting these jokers but i dont want to get banned
what???
I've been continuously having the same kind of "bug"?
Whenever I use fission (molten shield skill) to change from the axe to the shield it doesn't activate and doesn't deal damage
It's been happening so consistently that I only noticed it when my character rammed her shield into the ground once upon activation
I've literally only seen fission work properly on axe to shield once while playing the shield
Is there any way to fix this or should I just put it in #1007842564726075432 and wait till it's fixed eventually ?
help plz
when game opens via launcher it crashes back to launcher on 1st loading screen
but sometimes it's ok and work
you are most likely not to get banned for hacking really, there are hackers in the ranking boards for a whole week now, first place too, 3k CS, suppressors v7.5, maximum points everything they want without doing anything, memeable stuff, what you do is up to you, but in these pvp matches was no cheating of any kind be sure of that and don't be worried about that specific video footage, this is as normal as it can get
when I try to enter a purchase screen on android the game crashes. i want to be able to use my google play balance, how can I fix the crashing?
according to a bunch of players that have been playing since this game launched in China that watched that video said they were using two mods one gives unlimited ultimate hits with max critical and zero cooldowns the second one lets them hit you even with full shield and deal maximum damages and the third thing they saw that I missed entirely was they were using this new toy thats out in china its an ai that slots into the game that predits your opponents move and automatically moves your character to intercept and attack tbh im surprised I didn’t catch that because we have a similar system on Genshin R
Hello, when I try to buy Nitro, it says the error code is not correct. What is the reason?
When I open the mini loader it doesn't do anything literally anything can someone help
ah the shitter bug SAOIF had a similar problem with users that joined from Facebook
best bet is if you haven’t made a character yet make a new account and bind with either apple or google
dont use social media for a few reasons one they suck as binds second if anything happens to your social media accounts you lose your login on the game lastly social media accounts get hacked a lot in major data breaks so whoever gets your info has access to everything you have bound to it as well
That fixed it, really sucks that it needs a full restart to fix.
uh how far along is it only reason i stayed on eu server when the one i cued for was na is because by the time I realized i was dumped on the wrong server ‘region i had already spent money and was at lvl 17
well copying it is easy I believe you just have to go to presets and get the number by clicking share and copying the number in the picture
well...?
- they definitely have cooldowns I've watched that video about 10 times already and have counted the times between the skills and they have cooldowns.
- regarding the AI thing there is no proof for nor against they might be using something or they might have a pair of hands and a reasonable level of IQ idk.
- regarding the damage and crits that is just not the case. I watched the nemesis electrode hit you for 2.4k while shielded then 4k while unshielded. Not all hits were crits as well so there is that.
- I'd be interested to know who these "bunch of players are".
yeah i mean i think if someone just enters the number here they can copy my character
guys idk why my games texture is flat it doesnt load everything any fix n
How much time does it take normally for ingame support to answer/help? with things related to transanctions or in general?
can you explain a bit? As it might be hardware or assets not being properly downloaded.
Anyone have a fix for not being able to play on cellular data?
i can ask for their ign and pid lol they have been a lot of help in getting through the game so far
as u see its like i run the game in 144p
make sure the app has premision to use mobil data if your on ios
can someone explain me why can't i open tofmini loader
yeah I see that. Might be your graphics setting or hardware not being up to scratch(idk what you run this on). If not try reloading or give it some time sometimes games just do this for a bit then fix.
how do i contact support?
Made a big mistake with certain things and if anyone knows would really help ❤️
i mean i have a pretty good phone dont find problem with ultra hd in other game and even TOF is fluid just dont load the texture
Yes it does have permission. I’m having a lot of trouble connecting to the servers tho
what bandwith do you have 3g 4 g 5g
5g
how would I have each of these go on a new line 
Funny enough when i switch to another random server i’m able to connect, it seems to be an issue with my server?
what region and server i can test that
North america, starlight. That’d be much appreciated
idk if this belongs here, but how do i get the nitro from playing ToF, i can’t figure it out
hi, i dont know why, but everytime i start the game i cant get past the opening cutscene and the game just crashes bringing me back to the launcher. even if i skip the cutscene it freezes in place
i guess im gonna play on my phone until the steam version comes out
I'd suggest playing around with the settings there is a chance that it didn't save or isn't loading them correctly (tbh I'm not sure so I'm just guessing). Try lowering the graphics and see if it changes if not I have no clue sorry.
ok give me a moment to make a character also you can dm me and send a friend request so i can report back whitout try to find you in chat
is there a level restriction on changing the picture? I swear you go here right? I just won the event kitty coast avatar but I cant seem to change to it cuz it wont open
In-game, in settings there's a support button, I'm still waiting for my question to be answered in-game
i even tried lowering the settings and i uninstalled and reinstalled the game multiple times
So, no one knows?
Honestly, it varies a lot. The time you have to wait has a wide range, but even at this point CS is basically infamous for either taking an extremely long time to respond or not doing so at all
Hey all, was there ever a found solution for the game not launching when hitting the launch button? Launcher disappears for a brief moment but reappears with no additional processes launched.
I tried looking through the history of this channel but there was a lot of chaff.
thx anyway but nothing fixes
what do you expect they figure as long as most people keep playing and more keep joining and paying that fixing shiz is not important
Alternatively, is there a folder where the game dumps logs to? Might help illuminate the problem.
Hello, I’m not sure if this is the right channel to ask for help with this (or if I’m just being stupid) but I can’t seem to claim these rewards even though my character is level 17.
A friend who started a day later than me and is a level below me has been able to claim this though. We’re both at the same point in the story as well so I’m not sure what I’m doing wrong.
Any advice would be appreciated.
bro i cant play with this graphic bug thats bad
omg this is my problem as well. I’m from Sakura server.
I need a bit of help! I'm stuck in this dialogue, and I can't exit it. The skip button doesn't work, and I can't click to progress.
I got a suggestion from a junior mod to call your internet carrier but i have no clue how to bring this kind of issue up to them so imma just wait for a reply from customer support that directly deals with this lol
It's not a graphic bug, it's because your texture quality is down. Go to Settings, display, advanced settings, and up the texture quality.
Have you tried restarting the game?
ill try but i really think its a bug cuz even in uhd it doesnt change
ToF doesnt detect my controller anymore on pc but some days ago it worked. i tried restarting the game and restart my controller too but it doesnt work the game doesnt detect it
in the game ??
Ingame
Settings - Display - Advanced settings - Set Material quality to extreme
hello! Whenever I open the game I get this message, I already tried to repair the laucher to verify files and it does not recognize that the file is missing but the message that I am missing one appears. how do i fix it... btw i just close the message and I can play quietly without problem
I didn't want to at first, but I had to close it with task manager. Sadly, had to redo the quest
I had wanted to see if there was a way to fix it without having to restart entirely
any idea why my simulacrum in the esc menu permanently has the "new" notif? ive tried everything in it but nothing seems to remove it
It’s still crashing what fuck
I just loaded in and it fucking crashed at 90 percent loading
Sorry about having to redo the quest. But just in case as it still has the possibility to occur again, some recommend just press skip at the beginning of the dialogue to avoid the problem.
I'll keep that in mind, thank you!
why I mark dont log out but I have to login every time I open the game?
its a bug i put everything on extreme and
look at how textures are missing i dont even lag so its not my phone whi cant handle
It keep crashing u know what until they fix this im going to post everytime it’s crashed
my texture looks like this since day 1. even with good phone lol
me too its unplayable for me
Well that's wacky
it hurts my eye brain and heart we cant even see the work they put onto that
Because U r Phone is still a Bit too Bad for the Game
hello why when i start the game they send me this??? i cant play it kick me bruh
what dont u understand by it runs smoothly with extreme graphics ?
This is what I have for my textures. If it doesn't work, then I can officially say there's nothing I can do
im trying to log in but it keeps saying "log in exception, exiting game"
i did same but still
Last ditch effort could be restarting
Oke ehmm try this Log Out restart PC and Log in
Check out bugs https://www.twitch.tv/videos/1570597396
k
@cursive tree @vital yarrow Try re-logging in! On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
ill try elsewhere then
restarted the game 7 times since i installed it
I have the launcher run as administator, I'm gonna try re-logging in tho
so many people reported this texture bug but devs never seem to care lol
My game keeps crashing when this pops up
Well I think I have waited too long to get an answer

guess ill just never play the game :/
Sad
Maybe one Last Option contact customer sup
how ?
Over ingame menu
ill get a response in 5 days ? 😂
Or Just read the pins
a
Basically is when the tutorial shows, the game suddenly slows down and then force closes, any suggestions?
Bro pls #gameplay-help
Check out fix this https://www.twitch.tv/videos/1570606469
Aight, let us know here if this fixes it!
Seriously fix this fickin shit
What is Happening????
Lol relax man, dev's probably really busy already and most of the people here are volunteers.
It becomes a dam shame that I have to show this to a whole word why not to dl this game
True every Mod is volunteers Just Like the Aida guids
And they had since launch to fix it
So me and a friend of mine are in the same server but when we type in each others names, we don't show up- is there a reason for this? I felt like this counted as technical but i can put it in #gameplay-help instead if thats where this would go
Yeah Go too #gameplay-help
Check out fix this https://www.twitch.tv/videos/1570609032. Heres another crash video for u guys to look at
Yuuto, I think you've been really active in this channel, have you seen any solution for the game not opening when launch is hit? (launcher disappears and reappears quickly). I'm worried I might just have to wait for a new launcher version to come out.
quick question i bought the rookie pack from my phone (which was the same account as pc) but the pack is nowhere to be found. does it take some time to get to me or is it a problem?
Yeah i have a hole txt with Bug fixes and ik that one but idk the answer right now but there were a fix ik that
There was? 0: I'll go back into the Discord archives, hopefully I find the magic search haha
Wait what Happens Like did it worked before?
is it possible to purchase not through the game, but from the web
Is there a bug fix for not being able to connect to server on Mobile IOS?
Look at Pins newest pin
Oh I think you mean the oldest pin
No I haven't gotten it to work yet :( Initial download was v1.0.5 then I waited for a while. I now have v1.0.7 and it doesn't work.
I hit the launch button, there's a priv esc request (goes away if running as admin), launcher disappears, launcher comes back, no new process running
Nooooo sry the oldest
On my way
I don't know if there are any logs/crash dumps that I can access
xD No worries
Every time I log in(before the launcher) when I put the Email and Password it says the account doesn't exist, but when I log in through the google option it logs me in but I have to do it every time I open my pc, how to fix it?
UK where U find the logg? Send it too me in dm
Can i buy stuff not in game?
No, I wish I knew where to find the log, I think that would be super useful haha
It worked, ty
where do I go to redeem the discord code I got from having nitro?
U can
%localappdata%>Hotta and than ig IT was saved and Log Open IT and send it too me with Copy paste
?
Ok u guys brought this on yourself I’m gonna make a post and show that this game isn’t worth dl I’m sorry but they had three chance to fix it but
Once again, none of us work for the company.
I found no help in the pins. Nothing about my situation of not being able to log in on Mobile. Thank you though.
.
U found the Log?
In local appdata i only see the intl_auth.txt
Oke can WE right in dm?
yeah sure thing
@cursive tree Nice, np 
@cunning reef I forgot how this goes but try it in-game, Gift box icon > Rewards tab > Exchange
I have the same problem than him but on pc. The server isn't full. I have always the message "disconected from server" but on my phone this work. This message isn't only for full server
UK player here. For some reason TOF isnt showing up on my phones google play store despite all parental restrictions being disabled. Does anyone know why or have a possible fix?
@narrow lance no idea why but try to load up the store page within your web browser
This is the pinned message Yuuto was referring to!
#technical-help message
I did but it took me to the app and it didnt show on there
Hello, still experiencing issue with chat, is there any progress update about that?
@narrow lance yes but it did open the page to download the game, no?
Good luck babes! As much as I like the game, I have a feeling that we won’t be getting a solution. They can’t even fix the summer animal hairpin bug that we paid for 😭
no it didnt#
Anyone else not able to claim milestone rewards on mobile?
where is the gift icon?
Get in the game past the start menu and it should be on top right corner
??
Continue on with the story and it should appear!
ok 👍
Contact customer Support or ask in #gameplay-help
Matoi could U pls Stop Sendung this all the time?
If they would fix thr bug in thr video I wouldn’t have to send this stuff
Oke Tell me what Happens i can f watch the Video right now
I can't claim rewards on PC, I made a post earlier but I haven't had any help yet (that I've seen)
Each one it crashes every time to the point I can’t even play the game
Like I’ve deleted the game twice I’ve edited the grafics Ive update the game but this
Oke when in the Launcher or in the Loading Screen Give me some Infos i can Work with
when im playing with people or when i go to the menu mi gpu goes to 85c with 100% usage???? bad optimization or what
I’m on iPhone
ok so the pc version of this game is very picky you have to have a system with some relativly above average specs cpu ram and gpu are what its most picky about it seems i did some testing using various vm configs and it runs most stabil using the following specs
There is the Problem this Game has pretty much Errors with iPhones
hey why can people send me invitations even though i disabled invitations is there a way to make a group private?
what’s the highest dark crystals i can get from pvp end season?
Right when I load into the loading screen it’s crashes then when I do my pulls it’s crashes then when I claim my login it crashes I’m starting to think I should just hack at this point because. They ain’t fixing it
Again #gameplay-help pls
what’s the highest dark crystals i can get from pvp end season?
i don't understand. If I set everything to extreme 1440p, I get like 45 fps, but task manager says I'm only utilizing 7% CPU and 0% GPU. 😂 Does this game just not work with task manager?
im playing on ipad pro and ive only had one massive crash that reboot my ipad when it happened so maybe try updating your phone iPad to the most current version of ios which is 15.6.1
any way to play without ksophon_x64.sys and not get banned for trying to play without getting 50 blue screens per attempt?
As i tild U that Fame has some Problems with iPhone and phones in General Idk so much about phones i am More PC Support
what gpu do you have it seems to like the rtx 3050/60 im getting about 138-190fps at 4096x2160 240hz
Hello, i have a problem that i'd like to be fixed
i binded my game to my google last night and logged out then the next day my account reset
i'm certain that i'm using the same account but each time it starts from the beginning, and i was already level 24
Ehmm for acc and Login data based Things WE can t do anything U shall contact the customer support
@compact carbon are you using Google to login? Or did you make an account with your Google email?
google email
- I don't really care about the fps, since I crank my settings down and play on 1080p. I just want to see if lower settings are actually lowering my utilization (and therefore the heat my PC is pumping out) when I'm playing this not so well optimized game
has anyone else experienced issues with trying to stream the game to a discord call or trying to record gameplay using obs? in both cases the game client seems to be recognized as its own window but what is streamed/recorded is either my discord client or a black screen, respectively. if there are any solutions to this i would appreciate it.
?
can you transfer characters between servers?
Addetingvfiles or delting Them ist illegal
https://i.imgur.com/UCWbDH8.png any idea why the simu notification for "new" doesnt go away no matter what i do? (also is this a tech question or gameplay? figured tech but am not sure)
@compact carbon then you didn’t bind your account to Google. So try again with your email and password. Also make sure to pick the same server where you started before
Thank you, I've tried 4 different servers various times of the day and cannot login with any of them. Each with varying dots, greens, yellows. I appreciate the effort, but this does not work in my case.
ok thanks, i'll try
Hello guys ! when i try to download tof, after openning TofMiniLoader_official.wg.intl i push the button download, it create an empty file and nothing happen can someone help me plz ?
Dangit. I'll dig this server up to see other solutions, try this
#technical-help message
Hello I have a question,
If I now link my PC account to an iOS account, will I lose my data on my PC?
It says that the account doesn't exist and it won't let me in, it only lets me in when i use the google bind button
I’ve been thinking to buy a ps4/Xbox controller to play the game on my iPad since I find the button layout uncomfortable for my fingers. Anyone knows if the controller keys are well implemented? Is the controller experience any good? Any tips?
i dont know if you can do that on ipad the software that runs those is currently windows/linux only
however you canget a usbc powerd hub and hook a keyboard and joystick to it I believe
So you’re saying that, for now, you can play ToF with a controller only on windows/Linux devices?
Hi everyone, is someone having the same problem?
My internet briefly went out and I can't log back in...
Try re-logging in! On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
does this really work? thanks by the way
No probs 
Might've been asked arldy but is anyone else's world exploration icons not showing up on mini map or world map?
ty! I got the code redeemed
Is there a way to lower graphics settings beyond what the game settings allow? My game constantly crashes on the lowest possible game settings. I'm on integrated graphics. I just want it in a playable state.
Nice! No probs 
@tired panther you may be able to try reducing your display resolution if you don’t mind a more pixelated game
Its on the lowest resolution.
What resolution is that?
1080x720
Doesn't allow me to go lower than that.
oof. You can try reduced color mode but then you have to think about whether it’s actually /playable/ anymore
Welp. I guess I can't do much.
Thanks for the help.
Not sure if this falls under technical help, but recently tried to claim the free nitro gift ToF provides us with, put in my auth code a little too late and now, every time i try to claim it i get this prompt, any fixes?
Yeah but I’d have to buy all those 3 things. While I could buy a used controller for the same price if it works obviously…
just woke up and get this error after my pc got a bluescreen while starting tof
Thanks, my toon lives on Solaris. I've turned off my phone well over 10 times, deleted and reinstalled TOF at least 7 times, deleted extra files that I didn't need, providing gratuitous space for TOF, upgraded my data plan, emailed TOF 5 days ago and again this afternoon, but I just still can't get in for some reason. It's very discouraging. It kills me.
Hello! I started playing recently and I've been hit with BSODs about a DPC Watchdog issue... After looking at the windows logs, it seems to come from this game. Is there any solution or workaround? Is it a known issue?
Sorry to hear that :( I admit the game is not optimized enough for mobile for some reason, and even PC. Hopefully the dev will look into this. I'm only a helper so unfortunately I can't do much. Please take a break if it wears you out! Let me know if the solution I linked works
"Login status exception, exiting the game"
This is my problem...
Can anybody help me pls?
keep getting stuck at 90% loading screen and back to server choices
Yes this is a known problem, try this solution! It's pinned on this channel so it should be safe to do
#technical-help message
Try re-logging in! On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
@still lynx Are you on mobile or PC?
on pc, but it was fine before, just this past few days keep me back to server choices
I can't stream Tower of Fantasy on discord. It works when i'm tabbed out of tof but its very choppy when tabbed in. I've tried different all the fixes i could find and nothing helped. Is there a fix to this?
You've helped me by giving your attention to my issue, resolved or not. You tried and listened. I thank you from the bottom of my heart. The link did not work for me though unfortunately. I'll take a break though, cool off hopefully. Thank you.
@still lynx Try this! This link is pinned on this channel so it should be safe
https://rentry.co/fixtof
@topaz portal Aw no probs. Take a rest! I'll let you know if I find any solution 
Hey, I sell nitro code via Tower of Fantasy ( code ) - contact me for information
everytime I use any tp, start the game or get off from any event (interstellar exploration for example) it get stuck here
Help i keep getting trapped in here is this a bug
Thank you very much
I´m so stupid xD
what should i do?
its happen after the 1.07 patch, idk maybe they raise the req spec for the game
my game crashes almost everytime I use tp, any fix?
go to esc , settings and use the unstuck button
does getting you to back to server choices same as crashing?
guys i downloaded ToF on my mobile and it's just unplayable, my mobile specs meets the requirements of running the game on at least 45 frames medium quality preset, the game just crashes every 2 minutes, most of the time on loading screen, sometimes while exploring the world (did i mention insane fps drops and 10secs freeze?) overall it crashed about 70-80 times in like 7 days
so i decided to go contact the CS team, they told me to record a video of the crash issue, and i tried to do that but, whenever the game loads up to 90% the screen recorder app turns off, it's somehow blocked by the game or something because it works perfectly fine outside recording ToF, how do i fix this??
Ty :)
How do I contact support to change my account email if I create it by email?
my game crashes almost everytime I use tp, any fix?
Man whats happening with the game i was playing it this morning but now it went back to black screen
+1
I cant see the numbers here
how come I only see one setting for the screen resolution lol
same thing happening to me
Press F1
ty
Since patch 1.05 or 1.06 i suddenly have problems with the FPS in the Game.
My system consists of a Ryzen 7 2700x, 16GB DDR4 Ram and a RX 580 8GB. Before that, the game ran constantly at 60FPS under extreme settings, but unfortunately not anymore since the last update, since then my graphics card has also suddenly been deactivated during your game and I then have to restart my PC every time and reinstall the drivers.
I tested other games such as Assassin's Creed Valhalla, COD Cold War and Fortnite, where my system ran constantly for several hours without any problems.
Now I would like to know if you can do something about these problems? Or if anything is known?
@lofty orchid Are you on PC or mobile?
@still lynx Hmm I don't think so, but it couldn't hurt to try that solution
PC
Hi , I'm on Redmi Note 11 Pro and whenever I launch the game ( I tried to reinstall ) , I have a blackscreen and i can listen for a second some sounds . I thought maybe my phone is not good enough for the game but there are vids of ppl playing it
PS : I have like 50 go availible
Try this solution, the one at the bottom https://rentry.co/fixtof
I'm trying this
Hello. Have a problem. Can't set Aiming gyro to ON. When set it to on and go out from settings and moving back, it off again.
I found in logs this error:
Error: UQRSLUI_FightSetting Init Visibility = 4
Someone had same problem?
alr try that, its still the same to me 😂
Hello! ToF just shows a blank screen for me, when I try to enter the game. Initially it showed a pop up mentioning Anti Cheat error, malicious program, restart the device and close program and something something.
However, I have no such malicious application installed (by my knowledge) and after restarting it just shows a black screen.
Uh.. for some reason whenever I launch the game, it continues to kick me out
hi, how can i change the graphic motor of the game and change it to directx 11?
i looked in the settings but can't find it
You can change in settings
Adding to it, I have uninstalled and reinstalled it 4 times in total, and everytime same issue occured.
i think you must open it perfect decipher
oh, and i'm on windows 11
want to ask,acer swift 3 specs AMD ryzen 5 3500U GPU:AMD radeon vega Ram 12(4+8)GB,how come often force close when loading into the game and scene quest story?anyone know the problem,I have also fixed the game file and the game settings are at the lowest
Hello i bought the 100$ but didn't got the first buy gift, i only got the 6k from the purchase
do you know why my keybinds might be going back to default eveyr time?
These types of 'solutions' actually would be breaching the user-agreement through interfering with the anti-cheat. Unfortunately, not-safe and likely to have consequences or jeopardize an account.
can anyone please help. i won the cat ears from the seabreeze gacha. when i go to equip it in the outfits section, it appears as locked still, like an accessory i havent obtained, even though i have obtained it. it seems to only affect the male characters, the females can still equip the cat ears
I see, thanks for the info. @cloud blaze
I have been trying to buy the advanced battle pass but every time I try, this appears and my banks says that everything is ok, what should I do?
any other alternative besides the ones pinned? or is the solution "sorry, you can't play this game then" 😛
Contact customer support
I can't seem to pick stuff up like shells or sea urchins or anything it makes the sound as if I am but I don't grab them
since you mentioned that, do you know if macros are fine?
great game guys, thank you
Some people have had success with updating their BIOS, drivers, or any BIOS related options that change memory and interrupt mappings of devices -- such as enabling or disabling Above 4G Decoding. Others found that their BSOD's were the result of Hyper-V, which was enabled on their system as a result of installing WSL. Some gained stability by dropping down to Windows 10, from 11, or upgrading to Windows 10 from Windows 7.
Much as it may not be a good answer, even if the anti-cheat does not function on a system -- that doesn't give justification to remove it. {have to wait for a more formal solution}
it doesnt work for mac help sum1
I was logging in from google, I connected my email, but when I try to login with email, it creates another identity
my game keep crashing beyone the level infinite logo any1 know why ?
it doesnt work for mac help sum1
7. Player Conduct
You agree not to do any of the following with respect to the Services, as determined by us, as applicable:
(c) use, or provide ancillary offerings to anyone, that are not offered within the Services by us (or the functionality of the App Store), such as hosting, “leveling” services, mirroring our servers, matchmaking, emulation, communication redirects, mods, hacks, cheats, bots (or any other automated control), trainers and automation programs that interact with the Services in any way, tunneling, third party program add-ons, and any interference with online or network play;
Short answer -- macros would be considered automation.
even 1:2?
it doesnt work for mac help sum1
interesting thanks
it doesnt work for mac help sum1
how do i link my discord to my in game account? for the 100 black thingies
has anyone found a way to stream to disc successfully?
does anyone have a controller working?
It doesnt let me download ToF on mac. Can anyone help
Thanks, I'm on mobile though. IPhone 12 Pro with full bars of Unlimited 5G Data
anyone know why my game keep crashing after the logo screen ?
Anything beyond 1:1 or past a rebinding. Let's define automation in this case as any input action that sends more than a single action in the game.
Oh I was linking that to someone else xD
Are you on mobile or PC?
👍
i love al the help im getting
I'm not sure if this belongs here but does ToF take gift cards I currently don't have a debit card and I'm getting a gift card on Friday
PC
is the game avaible for mac?
Try this! https://rentry.co/fixtof
Did a quick search in this server. Doesn't seem like it :/
aww ok
Woops
Is there a way to change crew name in the future?
yes its 500 gems
Is it available now? Cause I kinda messed mine up lmao
Like I genuinely would like to know if I could use a gift card to buy BP
Oh okie thanks for the info
yea u can for 100000 gems
Any idea as to why I get this message?
because ur account isnt valid
Well I wish I knew what wasn’t valid abt it
If you're not going to be helpful don't reply
Windows PC and mobile (Android / iOS) at the moment. If you have an older x86 based Mac, it may be possible to run the game under bootcamp on a Windows install. Though I've not personally tested this.
Short of that, it may also be possible to run the mobile iOS version on an M1 based Mac through Apple's compatibility layer. Yet no experience in this regard either.
-- No truly native for Mac client at this time.
I was looking for a genuine answer
Anyone encountering the same issue?
My connection is perfectly fine. I get to logged in sometimes after multiple tries. But I can't see any chats and can't do any interaction e.g opening chests, teleporting etc
So im getting this issue on my laptop. Any help as to what to do?
Me too I cant see chat
Okay so I’ve sent emails since this weekend regarding my account no longer working; I don’t even get a ticket number. Should I just call my credit card company and cancel all payments made to this game?
It feels like offline mode, isn't it?
Yeah I cant write too
Try re-logging in! On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
I am now completely unable to play the game.. Stuck at 90% on loading screen and then it crashes to main menu > Repeats 😢
Sadd
yep, me too
Are you on PC or mobile?
I'm on pc.. I honestly wish they addressed this issue with the loading screen before launching new moneymaking content
Hello! I need help with something. My damage is not appearing anymore when i hit mobs/bosses
Thanks that worked ❤️
i need help, ToF crashed my graphicdrivers and then i must restart my pc.
he stuck while me force close by the app, I using Iphone 8 I already contact customer service but nothing happen
Try this! It works for some
https://rentry.co/fixtof
Yeah phones seem to be having a lot of problems rn :/
can i get banned if i log in from my desktop home and my laptop when im in school?
anyone know how to solve this?
Hmm @errant glen any idea?
Try go to setting in-game > Others > scroll down to this option. Select Default or List. The None option disables your dmg number
0 message
Which server are you on?
is there a way to fix this? it just disappears sometimes. keyboard user.
Astora has that issue rn, no messages
Astora
Press F1
that certainly helped. thanks :3
from what i gathered from players its a general issue with astora alone
, cant even do the bosses bc i lack ppl
Yeah, most if not everyone on that server has the chat disabled for some reason :/ Can only wait for the devs to fix this
@slow cape Nice, good to hear 
Sadly this doesn't help.. Still permanently stuck at 90% before getting kicked off the game
Ok thx 🥺
in game there a button that says [-] what does that mean
i accidently blaclisted random ppl, how do i unblacklisted them?
still getting login status exception messages. First time I ever encountered a game that refused to let me play for unintentionally dcing from the servers.
its been 3HRs
Try re-logging in! On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
im still trying to get this to work my game still wont load and im still stuck in black screen HELP please
yo, i wanna ask, my flame gold has back but the black gold in mailbox still in there and still claimable, should I claim the black gold (bug) or no?? and what happen if i claimed it?
I claimed my first event reward like 4 hours ago, did I already miss a day?
summer breeze one
Hey all! Not sure if this is the right channel for this question but: is there a way to link a google account to a tower of fantasy account? Finding it annoying to have to log back in through the browser everytime on PC client when I power it off.
anyone have same situation? im confused rn
when u create an account, u do google verification right?
Yeah currently sign in through the google sign in.
i've no idea, i though when we create an account, we just have bind it to google account
Yeah, a lot of people seem to have this issue. It should resolve within 3 days or so, just don't do anything about it
so just dont do anything with the black gold yeah?
You mean binding like this?
*in mailbox
Yeah how you do that? Lol
Oh you can claim it, just don't exchange it in Weapon Store and let it be
ohh ok,,,
On launcher, click your username on top right > Account Center > Bind Account tab
King's weapon isn't doing any damage at all or hitting objects I also his simulacra maxed out too
"can only bind new account" what is that mean??
So just to make sure if I created a regular account and binded my google to it would it transfer my progress from the google account or would I have to bind the google account to the other one instead?
Alright that one I'm not too sure 😅 I'll do a test run if I have free time. I gtg now, try searching "bind account" in this server instead @fierce bay @acoustic forum
okidoki
Not sure if this helps you, but anyways. I created my account on PC, played for a bit, then downloaded the game on my phone. When I first opened the game on my phone, I just used the email and password that I used on the PC and everything worked from there.
But I know for a fact I didn't do anything else after that like binding accounts etc etc
maybe u do same password when creating account on web?
seems about right, to create your account you will have to bind your account to something at the start, if you just sign in with the same information it would transfer the data
maybe this is what I did, cause I get kicked to main screen if I log in on my phone... and vice versa... but it was painless to set up.
the game won't like you have to have two sessions on one account and therefore if you log in on your phone and you are already playing on your computer, it would kick your computer out
I figured that would happen, but no big deal.
I am stuck in a cut scene how do I get it to leave
Well I'll see what happens I guess once I set the game back up on my PC since I decided to do a reset few minutes ago
alt+F4 and redo the mission
I had to do that once
did your application freeze? or did the cutscene just break
I could still move my mouse and everything but the cutscene wouldn't continue nor could I skip it
The game is slightly buggy and sometimes the cutscene just breaks, you just have to redo it but there is a chance it would just come back
cutscenes in this game typically aren't that long anyways so it won't be that much time wasted
Hi are you in need of Nitro, Inbox for one year nitro
So since i got stuck on loading screen and then banished to the main menu on repeat, i decided to reinstall to try my luck.. Now i'm permanently stuck on 12 fps on a high end pc and also still getting kicked from loading screens.. Sigh
wrong channel
what is your specs and graphical settings? Can you send me your task manager utility?
thanks. Seemed to have work.
Are you able to change your email associated with your account?
here are my pc specs if it should help:
ryzen 7 2700x, 16gb ddr4 ram and rx580 8gb.
the first week it ran without any problems, only after a patch did the problems appear.
Try re-logging in! On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
@pure kite Nice, no probs 
That worked! Thanks so much! 
This should help but sadly I'm not too familiar with hardware requirements 😅 Please wait for other peeps to look into this!
@outer loom Happy to help 
what is the official GMT time used?
Hello! I figured this is the best place to ask... But why can i not find in-game picturs i took from tof?
Mobile
probably the card
the card only has problems in ToF. in many other games it runs perfectly
then they messed up with AMD gpu drivers on the recent update
I'm on pc but it might be the same root cause, but something I noticed is that the folder where pictures are saved doesn't exist. So my solution was to make the folder so the pictures had somewhere to go but sadly I wouldn't know how to do that for mobile
I am currently using driver version 22.2.2, which is the most stable. with the latest update 22.8.1 the crashes come faster
how do i get to the feedback page of the in-game customer support? cause when i type into the message box it keeps saying it doesn't understand.
I see, well they would be testing if its made known as there would be multiple people having this issue if its driver
22.5.1 seems to work
I could test the next few days whether it works with an R9 390 to rule out that the Rx580 would be defective
Anybody knows the solutions to this please? I am also suffering the same issue after I've cleared Wormhole Hydra 4
hey im looking to join a crew on my server but everyone i try and request tells me i was accepted but still not in it
Yo why my game login status exception exiting game
It keeps happening in game PC, but no issue on mobile. The internet is perfectly okay. Any thoughts?
Did the same to me on pc