#technical-help

1 messages · Page 43 of 1

nocturne matrix
#

Disabled it seems

rain delta
#

u might have a good luck in 2nd acc

calm urchin
#

future can tell out if possible

wintry quartz
#

anyone able to get a reply from support yet or still waiting?

#

its been over a week and i cant play my character, and ive had to create a new one and start from scratch

austere sierra
#

Guys my weekly didn't reset why is that

ember trench
#

I can purchase anything anymore anybody got the same issue on iOS ?

eternal comet
#

have you manage to recover your account? my friend has the same issue after the recent update

indigo locust
#

login status exception? how to fix? just got booted mid tp

pulsar flume
#

cant log in getting login status exception

regal swallow
pulsar flume
#

@regal swallow still the same thing

regal swallow
hallow ruin
#

is it possible to use a PS4 controller in Tower of Fantasy on windows 10?

brazen wind
#

Hi guys i need help MY Game wont load, it will just get stuck on a black screen. i have updated my gpu drives and uninstalled and installed the game too many times now.

hallow ruin
#

its not as intuitive as switching controls in the settings

fair folio
#

mine loads up and has a prompt that kicks me out

regal swallow
indigo locust
brazen wind
regal swallow
smoky quartz
#

can i change the email i created my account with ?

regal swallow
boreal pivot
#

Does anyone have any ideas about my issue above?

thorn frigate
#

is the time of reset is hours or days?

stray prawn
fair folio
#

it says login status exception exiting the game it says this for me when i log in

boreal pivot
hallow ruin
fair folio
#

ah ok ty

amber ledge
#

I got twice an automatic contact support message not solving (they not even mention my issue) my problem that i cannot send text message to any chat, not even to my friends, im only able to send stickers

graceful spindle
#

@stray prawn Having the same issue can't seem to fix it

stray prawn
graceful spindle
#

you start last night aswell?

regal swallow
fair folio
#

thanks guys

hazy junco
#

How long does customer support usually take to respond? I submitted a ticket and an email to their support email, but still haven't gotten a response for a week.

thorn frigate
#

if you buy in Matrix store how long is the time of reset?

amber ledge
#

that's kinda strange they promote team communication but also cutting it to minors(?) or random players

#

The average time they respond is 1 week

zenith nebula
#

Hello, I play on the Ipad 8th gen and I get kicked out all the time, anyone experiencing the same issue?

hazy junco
mild hornet
#

anyone have a fix for the in game store erroring?

cinder totem
#

Anything I can do about the changes made to keybinds resetting everytime I reload the game?

zenith nebula
#

Or does anyone know a solution to the problem?

maiden pine
#

Anybody has this issue and how can i fix?

smoky quartz
woeful yacht
#

How can I change my Male character to a female?

warm plover
#

help? this is the 2nd time it happened, last time was in pvp

ionic hatch
#

repost from #gameplay-help
does nemesis' charge attack not work on controller? it enters the charge state, but then just doesn't shoot when i let go. it works when i use mouse tho (as seen at the end of the vid)

stray prawn
hoary ether
#

idk if its normal but why does the mb keeps dropping

warm plover
#

why is it a 9000 second cd

acoustic forum
#

thanks for developer who give us back the flame gold, ill continue play this game

fair lava
#

How come I am unable to claim the rewards, I'm past the quest line and currently level 16?

hasty tide
#

I placed this here two seconds before talking to Irvin now I cant pick it up

modern vault
#

Where are my flaming gold points? They are supposed to be in my mailbox and nothing has arrived all day, only the 500 dark crystals

odd meteor
#

Bruh I really wish you're joking ngl 😢

gusty ledge
#

Is there any place where we can spot every ToF versions and its implementations, bug fixed, etc?
Including the latest CN version

modern vault
#

Where are my flaming gold points? They are supposed to be in my mailbox and nothing has arrived all day, only the 500 dark crystals

rustic flax
grave spade
#

If i may ask how can i changemy characters gender because i know in Asian servers theres a gender card that you can buy too change it but im on Olivine servers and I'd like too buy that card

lime idol
#

Freakin A. Downloaded ToF on Google Play. I already have 3D Sign-In stamp. Still 0 claim on login mission for newcomer reward LMAO.

barren breach
#

Hey there, I just had a DC and try to log back in but keep getting this error. what to do?

slender fossil
#

theres a way to get under the map, i have a video but idk if its allowed to send videos

fair folio
#

servers are going nuts

modern vault
#

Where are my flaming gold points? They are supposed to be in my mailbox and nothing has arrived all day, only the 500 dark crystals

quartz nebula
#

I can explain in spanish my problema with android Game?

cold kraken
#

Just out of curiousity, if I were to buy the advanced pass for this game, would it only work in the server I bought it in or all the servers?

quartz nebula
#

¿Alguien más de dyrnwyn se le bloquea en android la carga al 90% y después le echa el server?

wet hearth
#

anyone else's map being stuttery when scrolling through it/dragging the cursor around on it??

cold kraken
#

dang...

wet hearth
ocean frost
#

I need help, I have a bug in the story mission, seeing that I couldn't do the mission I did tp in another area and the game no longer lets me enter my character

grave spade
topaz portal
#

Been playing most of the day after finally being connected to the server. Log out, make some food and come back to that old nightmare. What is going on?

untold sky
#

This is unexpected

hearty orbit
#

so i started playing yesterday while the milestone and side by side quests were bugged. I became level 12 but when i try to get the rewards for them it says they open at level 6. Does anybody know what i should do

hearty orbit
#

should we just @ an admin or something

fair folio
#

@topaz portal i got no clue man

oblique plover
#

controls reset back to original after logging out, anyone also experiencing this?

leaden olive
astral hill
#

does anyone know how to fix this issue? character models seem to be lower resolution than the rest of the game

opaque citrus
#

Hey all, since I have a mid range internet speed and before I start downloading the game. Is i7 8700 / Gtx 1070Ti / 16GB RAM enough to play the game ? At least on low/medium settings ?

stable sluice
#

The game error restart when using telepord, He's still in the game. And came back worse miaburnitall miaburnitall miaburnitall miaburnitall miaburnitall miaburnitall miaburnitall miaburnitall

opaque citrus
stable sluice
#

The game error restart when using telepord, He's still in the game. And came back worse HELP miaburnitall @here

topaz portal
rugged ingot
#

If I change servers right now, but haven't claimed the SSR ticket (~level 27, only 500 points or so) will that progress transfer to the new server? If it doesn't, will I have... idk, the 12/20 days left to claim it, but now I'm down to 0 points?

stable sluice
#

The game error restart when using telepord, He's still in the game. And came back worse HELP @here miaburnitall 🔥 🔥 🔥 😫 😩

verbal folio
#

hi, i have some issue in a quest where the ships get invaded (early in the game). during the quest i can't walk forward, only in the other direction. outside of the quest it seems to work fine. is there any way to fix this ?

jagged jungle
#

welp... why I'm keep seeing this?

stable sluice
fallen moon
#

Hey! I never got the Twitch campaign rewards. Did the event august 10 when game launched. Linked my Twitch to ToF account, claimed the rewards through Twitch - Never got it delivered. Any tips to get it to go through?

verbal folio
solemn mulch
stable sluice
#

The game error restart when using telepord, He's still in the game. And came back worse HELP @here

sudden dome
#

Hi, I'd like to ask if anyone knows how to apply for server transfer

fallen moon
stable sluice
#

The game error restart when using telepord, He's still in the game. And came back worse HELP @here

waxen locust
#

why is my attack and collect not working like it happening too often now

solemn mulch
jagged jungle
acoustic scaffold
#

for anyone who is also having this issue like myself, I found a solution that worked for me. I downloaded the game on mobile and made the purchase through that.

hasty tide
#

Anyone else got a persistent NEW notif on Simulacra?

jagged jungle
#

anything would do

plush phoenix
stable sluice
jagged jungle
#

my custom controlls reset again 💀

stable sluice
#

¿¿¿ ;- Can you resolve this error???

young plume
#

can someone help me for this ? was doing my quest and that disconnect me

jagged jungle
placid forge
#

hi if i registered with my google acc on my mobile, is there a way to bind it to an email so i can login on my pc?

stable sluice
#

@everyone Goodbye TOF 👋

young plume
stable sluice
#

@everyone Goodbye TOF 👋👋👋👋👋👋

silk juniper
#

Update 7gb. Is this real?

gleaming cape
#

um... I got the flame gold back... but why weren't the converted black golds deducted from my acc?

I thought once I get back my flame gold... the converted black golds will be deducted from me

blissful bluff
#

i didnt get compensation or the flame golds back, anyone know how to solve this?

tired horizon
blissful bluff
#

i did multiple times.. now still no mail

gleaming cape
blissful bluff
#

NA, nightfall

gleaming cape
#

maybe cause of diff time zones? cause I'm on AP

blissful bluff
#

idk, my friends got their compensations. thats why im confused and we all are in the same server

sonic leaf
#

Anyone know if theres news about not being able to claim rewards ?

blissful bluff
#

well, it says they will try to deliver within 5 days... might as well wait.

tribal sparrow
sonic leaf
#

Ive been keeping an eye but hoped I just missed something

silent island
#

anyone playing on emulator? whats your settings

maiden topaz
#

can someone help, i cant claim the rewards its been like this since yesterday

magic ocean
#

gm

errant pike
#

Anyway to see how many black pulls we've done without counting manually from record? I think I'm already at 800+ pulls without any SSR

tired horizon
errant pike
#

ah, then I'm only around 500+ in, thanks!

misty tundra
hasty tide
#

someone knows why i cant lvl up

queen pier
#

why did my black gold didn't get deducted while I already got my flame golds back? is it a compensation?

#

I'm happy but I don't think gacha games are that generous

tired horizon
scenic rivet
celest pasture
#

Can't go to main quest becuase of this radiation thingy.. how did you guys finish main quest today?

queen pier
queen pier
celest pasture
#

Thank you for answering

queen pier
#

probably a bug

#

both I guess.. we're experiencing so many bugs, I hope they fix it all soon

rare gazelle
#

Is it possible to transfer your account stats from european server to asian server? Or do you need to start from the beginning? If its starting from the beginning could the ToF staff maybe change that? I want to keep my stuff even if im changing servers

hidden pawn
#

does anyone know wtf is "hit frame" setting and the 4th check box in target settings ? 🤔

leaden olive
queen pier
hidden pawn
#

🤔 gana try that thx

queen pier
haughty ore
#

does anyone know what "Login Status exception, exiting the game" means when I try and launch the game?

inner cobalt
#

anyone experiencing this too?

rare gazelle
hidden pawn
#

guess its not miaderp

haughty ore
queen pier
hasty tide
#

@celest pasture what Here4U said, however it’s possible to run from safe areas toward the quests if you’ve got healing items and tank through the radiation

modern vault
#

Yesterday due to the error of the nemesis banner they gave flaming gold as a reward, which did not reach my account, I would like to demand my flaming gold, thank you very much

rare gazelle
vague oriole
# haughty ore

Try re-logging in! In the launcher, there is a three-line icon on top right, click it, log out, and then log in again

queen pier
glass bronze
rare gazelle
tribal sparrow
vague oriole
modern vault
tribal sparrow
#

most likely? did you read the announcement they made to the nemesis banner?

devout trail
#

Anyone else not getting pass progress?

fallow sedge
#

any help? stuck in 0% it's been 3 days

Android

queen pier
wet hearth
#

So im getting bad fps drops when im on my map and trying to look around it. It's not as bad if i go slowly but ive never had this problem till today.

Settings:
2x Anti Alias
120 FPS
Medium all settings
View Distance Extreme (Yes, i've tried lowering that too)

PC Specs:
i7-10700F
32 GB ram 2933/3200 DDR4
RTX 3060

Things I've tried:
Check/repair game files (Nothing was broken according to launcher)
Reinstall the game

pls sum1 help me qq

old timber
#

my dream machine is not appearing

hidden pawn
#

whats the difference in "default" and "new" in the targeting settings ? 🤔

queen pier
old timber
potent coral
#

is the game completely f'd right now? been lagging so hard i keep getting dc'd for the last 30 min

west hound
#

my flame gold is back but my black gold still has the same amount from the flame gold convert. Is it safe to use my black gold? even though the converted flame gold still remains

rare gazelle
# queen pier different time zones.. not the same weekly refresh, updates, receiving compensat...

As much as i know is euope Just one update behind asia pacific and thats big of a deal? Didnt know that...but thanks For Helping. I got one other question. Can you imagine why they put a timer on the main story? I mean for late starters who start playing the game now not like all the others who started playing to release or short time after it? Every person should know their limits so why did they do it? Of course you shouldnt play whoe day and night but its ur own fault if u do that. For ppl who are max Lvl or stuff like that i can think of why they did it but why for all the other people? They dont have the chance to level properly and catch up with other players

Sorry for writing such a long text lmao

queen pier
rare gazelle
toxic lava
#

Hi guys having issue in mobile saving screenshot from camera ingame. it says "Failed to save photo. Make sure you have access to the album". Permission is already allowed on my mobile. Anyone?

queen pier
weary grove
#

so why are 3 of the special operation rewards still locked? It says i have to be level 6 and complete an early story mission and im level 22????? Id like to get my free red nuclei before nemesis goes away

rare gazelle
queen pier
queen pier
#

just kidding, I made that name out on a whim

limpid viper
#

hi, i've been trying to get past the error message "Login status exception, exiting game" for 3 hours now, i've restarted my router, re-installed the game, etc and I'm so confused lol

rare gazelle
young wedge
#

• Time and Date 23/08/2022
• UID: 1202053286
• Server:Azure Plane
• Platform: PC
• Issue type: Red token from banner nemesis
• Description: Red token dont get back

queen pier
thick patio
#

is there a way to display MS I can only find FPS.

hard inlet
#

Any chance someone figured out how to remove the simulacra notification? It’s driving me crazy 😅

queen pier
honest meadow
#

I already get my limited sparks back via message (and 300 gems compensation) but for some reason my normal spark count is still the same (just like when I get the buggy spark conversion). Is this normal or is devs still not taking out my spark yet?

queen pier
thick patio
#

I think I am lagging but don't know what my ms is. But when I try to perfect dodge with the indicator it always hits me as I am dodging.

young wedge
queen pier
spring star
#

Does anyone here know how to fix a bug wherein you cannot claim Side by side I & II and Pioneers gift?

median sleet
#

fps dips very low after transmitting then returns back to 120

tired horizon
echo oasis
#

i cant join the nirvana server, loading screen halts at 90% and from there it kicks me back to server selection screen

spring star
rich shell
#

Is there any way to turn off auto lock on mobile its frustrating to aim mobs

inner moon
#

hey guys i'm currently unable to log in to the game i tried relogging but nothing and my internet is fine right now any solutions ?

median moth
#

Could someone help me? My account got reset for some reason back to level 1

median moth
tired horizon
spring star
tired horizon
# spring star

You could restart the game, or wait till tomorrow to see if the status on those rewards reset.

weary grove
# spring star

same with me im done with astras quest at lvl 22 and its still not unlocked

thick patio
#

Hello. Is there a way to detect what my Ms is in game on PC? I seem to be struggling with perfect dodging and can't tell if it's a lag issue or skill issue. I dodge when I see the indicator but still take full damage even though I'm dodging as I'm hit

spring star
spring star
#

Thank you for your responses tho! Appreciate it.

scarlet rampart
#

Anyone is having a problem claiming the rewards? I'm already pass lvl 6, but I'm not able to claim the rewards?

queen pier
queen pier
cold parcel
#

Hey so I’m doing the most recent main quest, and whenever I talk to franz it doesn’t do anything afterward. Does anyone know if this is a common bug and if so, how to fix it ?

toxic jetty
#

Can anyoen help me the mf discord server won't even let me make a ticket

echo oasis
#

i cant login into the game, it keeps pushing me to the hub after 90%

sinful bear
#

I keep getting disconnected when using mobile data (ios device) is it a known issue?

toxic jetty
#

This game best MMO 😂

west wasp
#

hello is there a way i can stay logged in to ToF with my google account? Everytime I launch the game I have to click the Google icon and log in from my gmail account.

hexed ridge
#

is anyone else having trouble picking up items from the ground? (':

west wasp
lime widget
#

been about 6 days and no response on my collector pass items, no email replies, ingame support or discord :/

hexed ridge
#

ahh yeah, I'm just having trouble picking stuff up like plants and other ground items.. I tried lowering my graphics and everything but it didn't change anything T . T

tulip stone
#

hello any news on the issue on nemesis.. i only got my nemesis matrix reverted back but not the nemesis banner.. plus i still got the gold thing

wild laurel
#

Need help.. why i cant claim this

echo oasis
#

Launching to 90% loading screen keeps returning me to this screen. This is annoying.

cinder cobalt
#

did anyone else's Nvidia shadowplay break after a certain update? I used to be able to use it always on this game no problem. then a certain update made it either not work at all or crashes the game

fiery oriole
misty swallow
#

This game is still crashing

edgy robin
#

Anyone has their controls resetting randomly when opening the game ?

signal sleet
#

guys

#

😦 i can't get in the game

wild laurel
echo oasis
rigid cairn
#

I've noticed that my character drains his endurance way faster than my girlfriend's character does while using aerial attacks, specifically Samir. Does a taller character drain endurance faster or something? She can get 3 additional attacks in the air than I can before she runs out.

glass bear
vague oriole
bleak cosmos
#

not perfect. but better than nothing i guess.

wild laurel
tribal sparrow
glass bear
young wedge
#

i still wait my red token back ....

misty swallow
#

Ok for Jesus sake fix the crashing

warped kite
#

when is this game getting fixed broooo

misty swallow
#

I’m getting tired of this game crashing it’s getting to the point where I’m going rate this game a 1st ar

warped briar
#

this game sucks

misty swallow
#

I’ve seen games that do a better job fixing bugs then this for one fortnight. Pso2 gensin impact Honakai impact

#

If you lot can’t even fix a crashing bug then don’t bother making a game because this shit has been happening ever since it’s was released and from the look of it it seems you lot don’t care

warped kite
#

its not even one (1) crashing bug it has many different bugs 😭

misty swallow
#

I’m not trying to be rude but this is becoming a pain

hasty tide
#

they not fixed my bugged volcanos or lava pits yet ither, still cant do them, they show on map as finished but unfinished overlapping

misty swallow
#

I mean seriously what the point of adding events if you haven’t solved the crashing bug are you that much money grabbing

honest sleet
#

Hello. I have a question. I tried to change the server and I lost the things I had.
When can progress be kept between servers?

hasty tide
#

I heard the game flopped in china, kinda impressive...

warped kite
misty swallow
#

I mean I’ve seen game crashes before but this game heh this one crashing so freckling that even thanos would erase it from existence

weary quarry
#

my nuclious havent converted back

warped kite
#

the thing is that many ppl experience the same bugs

honest sleet
#

Hello. I have a question. I tried to change the server and I lost the things I had.
When can progress be kept between servers?

misty swallow
#

I mean seriously i can’t even get my daily login with out it crashing when I hit claim or do a gacha pull or even fill out a report. Nor can I lv up

warped kite
honest sleet
misty swallow
warped kite
glass bear
foggy aspen
#

guys the sea breeze thing only has 5 free pulls? nothing more on the coming days?

charred forum
#

I can't login to game. Any solution?

proud yacht
#

So uh, any explanations for this? I killed Lucia and I got kicked from the game. Tried joining back and it keeps making me go to this.

final crater
#

where is my chat?

dry mirage
#

how do you log out of ToF

weary grove
#

alt f4 is what i do but the real log out is in the settings

buoyant merlin
#

Hii, I'm having an issue even beginning to play the game. I can get to the cutscene on the bridge after the beginning quicktime event where the 3 people come and say "Target acquired" and you supposedly get taken back somewhere, but that loading screen goes to 33%, 61%, then my entire PC goes black and the game crashes, messing with any apps that are currently open. Further attempts to play crash again. All of my drivers are up to date, I've redownloaded the game, made a new account, linked it, repaired the game, shot it past my firewall, and still no avail. I've been trying for the past 5 hours haha. I can play on mobile, but it doesn't link progress to my PC account even with a gmail link. Any help or guidance would be greatly appreciated. Feels kinda hopeless lol

proud yacht
dry mirage
#

oh it's on the launcher never mind

charred forum
covert onyx
#

Anyone else faceing server disconnects

buoyant merlin
proud yacht
charred forum
#

What's the solution?

buoyant merlin
proud yacht
buoyant merlin
#

Jeez. I hope that fixes :/ hope I don't run into it lmao

proud yacht
dry willow
#

Please how do I open the boss event page? It pops up only after logging in?

buoyant merlin
#

Lmaoo yeah, im gonna tread carefully. Hopefully there's a solution that comes about soon

hidden ice
#

HELP!!!!!!! I accidentally purchased normal coins instead of seabreeze coins with currency that I paid for!!!! Anyway to revert this!!!!!???

minor lily
#

can nobody help. i literally played beta on this account and computer. no server show up at all. when i try to press the tap anywhere it just says server overload. had this issue for mutiple days.

#

system overload*

glass bear
quiet anchor
#

please fix the lag men

hidden ice
#

HELP!!!!!!! I accidentally purchased normal coins instead of seabreeze coins with currency that I paid for!!!! Anyway to revert this!!!!!???

glass bronze
#

Contact CS.

hidden ice
# glass bronze Contact CS.

I did and I know it it’s gonna take a long while till they respond that’s why I was asking if there was anyway to revert a purchase in game

glass bronze
#

There is no way to revert purchases. So yeah, only way is to Contact CS which will probably take a loooooong time since there are so many tickets right now

hidden ice
#

Welp if they don’t come back to me that’s around like $80 down the drain

steady cave
#

fix server optimization please phantasia too crowded its lagging

thick patio
#

Is there a way to see what my ms is?

waxen solar
#

Any yall know how to get the 100 black crystal from following? I joined here and liked on FB and didnt get the reward

pastel quiver
#

Its in mail

waxen solar
#

It's not there, I've already looked, and waited 2 hours

pastel quiver
#

Is there still no fix for the Login status Exception?

thin tangle
#

Can I switch email on an alt?

placid cloak
thick patio
#

clicking the customer support button in setting is doing nothing

glass bronze
near tree
#

dont have permission to create a ticket?

glass bronze
#

Oh no.

Hello Wanderers! Due to technical difficulties, Ticket Tool will be temporarily disabled.

We wish you an excellent journey through Planet Aida!

digital hollow
#

my hopkins,clawmachine, and training is does not reset for the day

light bobcat
#

does anyone know if they are meant to take away the black gold that was converted? i just recieved the flame gold again but the black gold is still there

noble plank
#

crashing trying to load bygone phantasm, anyone else?

proud yacht
#

Can someone help me with this please if this isnt happening to you? This is honestly pissing me the fuck off right now that I can't even get in the damn game. Idk what the issue is.

west wasp
#

@proud yacht

weary saffron
#

anyone else who uses controller having problem where as the attack button is the same as interaction button? the problem was that attacking mobs standing next to the password chest or NPCs that are actually attacking the mobs is there anyway to customize the controls?

west wasp
#

close this thing and in the system tray should be another ToF icon, right click on it and click quit

charred forum
#

Anyone having same issue with me?

proud yacht
#

😐 it just worked- you r god, thanks man

west wasp
#

np have fun 🙂

devout trail
#

Anyone gotten an answer from CS yet?

radiant edge
#

Seems your display has a high refresh rate being that you were playing another game at "200fps" {unless vsync was off}. Since it's capable of refresh rates like that, I'm assuming that it's a GSync compatible though.

Could you try disabling adaptive sync / GSync and see if your frame-rate improves? 30 sounds like a special number, potentially the lower bound of the display's sync-range.

gray blade
#

Is it possible to change the email of my tower of fantasy account if you create it by mail?

prime python
hasty tide
#

Check the mail

west wasp
#

@prime python close that, go into system tray right click the ToF icon click quit and then relaunch

radiant edge
glass bear
prime python
radiant edge
blazing ravine
#

when does the event start?

twilit smelt
#

Is it normal that I got my flame gold back didn't lose any of the black gold?

river mulch
#

Do you know guys? Is it possible to move ToF folders to another PC?

zinc forge
#

Hello there, still no solution for 90% loading, without messages? miaderp

haughty fog
#

where can i report afk guys in dimensional trials?

zinc forge
prime sonnet
#

am i allowed to dual client? 2 different accounts, 1 PC.

hasty tide
#

@ mods can you guys make sure you broadcast messages in #tof-tweets ive been following the channel and most of the messages are not pushed to my server........ please

zinc geyser
#

#FixAstoraChat

thick plover
#

Is there a way to reset your settings? I tried to tweak with the camera and the targetting system and ever since I did that my targetting system is completely messed up.

twilit smelt
#

Is it normal that I got my flame gold back didn't lose any of the black gold?

bleak dirge
#

i have the problem with the crashes and tried the pinned fix for that where i force dx11 but when i use that fix my FPS are at 28/30 max and droping to around 20 while having animations on the screen no matter which setting i choose even with everything turned to the lowest possible setting

is that a known problem and if so is there anything i can try

bleak dirge
hasty tide
#

why are the ears so low res lmao

#

Whenever I try to log in it keeps me in this infinite spiral

#

Does anyone know how to fix this problem? sadmia

hasty tide
hasty tide
hasty tide
agile nebula
#

is there any way i can change the server of my account ?
When ToF was released queue problem occurred and i switched server asia to sea but my ping is not stable in sea servers so is there any way i can change my account server?

hasty tide
hasty tide
coarse ember
#

Why has the time in-game slowed down so much? The day night cycle used to last an hour, now it looks like it's several.

agile nebula
fervent timber
#

Amazing, but it would be nice if the chat worked and it was possible to change the channel during the day. The quality of the Astora server is quite poor.

hasty tide
#

Hello, I need help, does someone know how to solve error 7813028, I can't install the game properly because of this. It stops a couple of minutes when I hit download

coarse ember
#

Does anyone have any idea why they slowed down the day-night cycle? It's several hours now.

crystal estuary
#

How many gb is this game if you download the resources?

glass bronze
crystal estuary
hasty tide
#

My hands are too big for mobile please help

#

Does someone know?

long grail
#

still havent received outpost stream title despite streaming for over 30 hours and filling in the google form last week

rocky isle
#

most likely, there is a login issue right now

carmine swallow
#

why me always Disconnected helppp

agile nebula
mild hornet
#

hey idk if anyone has helped but I had someone tell me a fix. Download the game on your mobile device and it's cross progression it should let you purchase that way!! ❤️

hasty tide
barren fulcrum
#

the problems is on my PC?
when i play ToF
after a while it automatically my PC turn off (mostly game crash)

agile nebula
#

F sad

tropic trail
#

uh hello why my map bugged, i alr got the towers

#

clueless genshin player comes to tof

carmine swallow
#

can anyone help why me want teleport always disconnected ?

hasty tide
#

@tropic trail you have to talk to the little robot on top of each omnium tower

clear otter
#

is this a bug or

hasty tide
gleaming sundial
#

Hey guys! does anyone know if the appearance/lobby hall is supposed to not show anything? i want to save a character, but I'm unable to.

twilit smelt
#

Is it normal that I got my flame gold back didn't lose any of the black gold?

misty tundra
#

Have they fix the claim rewards yet?

twilit smelt
#

I got my 99 flame gold and my 300 crystal compensation

#

And still have my 99 Black gold

slender fog
#

so may we spend our black gold?
its confusing

icy nebula
#

how to fix this glitch

drowsy hamlet
#

How can I change the discharge animation? I tried everythin I can, It always ends up with Cocoritter discharge animation

honest grail
#

The ears are still locked for me, even though I pulled them.. anyone hear anything about that from the devs yet?
I sent in a customer service ticket though in game.

#

uh for reference i mean the animal hair pin from the event--

inland obsidian
#

Do I spend the black gold after red flame returned but black gold not reduced?

remote flint
#

guys what's this ?

#

ohh , nvm got resolved . Had to restart the system .

buoyant mango
#

guys i’m having a really weird issue? when I was changing my wanderer appearence in the backpack, I wanted to make the white of my eyes black. When I save and pay the 10 dark crystals, all the changes go through except the white of the eyes stays white and not black…

hasty tide
#

@drowsy hamlet you can’t completely turn it off, but if you disable it in settings you don’t get the animation that completely pauses your game for a second

icy nebula
#

yall havent got his problem in game?

remote flint
#

I think restarting it should solve the problem , if not then I suppose contact their cs.

icy nebula
#

nah my game work now but not in 60 fps

kindred path
#

i claimed the black gold and then used it, but it hasnt been converted back into flame gold and my black gold isnt negative, isnt that what was supposed to happen ?

remote flint
#

yah , I have the same question

opal dove
#

Hello, I have a small problem. My problem is that I can't save the photos in my gallery when I press the save button on my cell phone.... It tells me something about not having access to the folder but the game has all the permissions it asks for what can I do?

bleak dirge
#

iphone or android?

opal dove
#

Android

bleak dirge
#

you got enough free storage space?

opal dove
#

Yes ;;

bleak dirge
#

thats the thing about android the limitless options isnt restricted to the good thing so it could be anything from the app not registering the permissions correctly to some other app blocking the folder in question

umbral summit
#

When will this be solved?

bleak dirge
opal dove
untold sky
#

Tech Freak working for anyone? Garcia never seems to pop up for me

wintry aspen
#

i usually get loading stuck at 90% for 3-5 minutes then back to server list menu, any solution?

wispy cradle
#

i think huma is bug for weapon switching.

sacred oracle
#

i cant login, stuck at 90% loading screen everytime i try

bleak dirge
# opal dove

had to update the app first but i have the same error i am looking for a solution atm

honest grail
#

any word on the animal hair pin not working?

opal dove
wintry aspen
sacred oracle
twin sphinx
#

hi guys does the pity for limited banner brings over to the new limited banner?

pale sandal
#

After last update seems my main account is gone, I can't log in via Gmail or anything anymore :/

silent valley
#

my dialoge is slowww is it bc of my pc?

cobalt skiff
#

why did my flame gold convert to black gold?

prime schooner
#

when will black gold converted back to red?

honest grail
#

from what i gathered the animal hair pin is only messed up for males.

brittle widget
#

How come I can't claim any of the milestone rewards? It says lvl 6 required incomplete. But I'm lvl 10

radiant edge
#

On the black / red conversion, there was an incident yesterday (a malfunction / error) that resulted in such. The correction (conversion back) is targeted to happen roughly within one business week (5 working days).

More details on this and the official announcements can be seen either in the launcher's news section, or on this discord in the 'game-announcements' channel {category of HYKROS OFFICE}.

radiant edge
radiant edge
hearty cape
#

hi can someone help? i can't login through gmail

pale sandal
long slate
#

is the lift strat thingy to farm your climb bannable?

pale sandal
balmy ingot
#

bruh you cant bind mouse buttons?

astral cape
hearty cape
verbal ridge
#

I'm having an issue where it seems like I can't do any damage to things in the world. I also can't pick up ingredients off the ground or do damage to enemies. The hit animation is showing perfectly, but no damage is popping up and I can't kill anything. Tried to restart my game and my computer. Anything else I can try?

civic badger
#

what does this means

hasty tide
#

current level cap?

mossy condor
#

i think my in-game time has stopped working? the game-clock permanently says "dawn."

radiant edge
# kindred path repost

Conversion back just has not occurred yet -- there's two timeframes for the compensation / plan of action. One that targets roughly 5 working days out from the incident, and one that happened 2 hours in.

gilded fiber
bronze wigeon
#

sorry guys wanna ask something, i can't login ToF from this morning, and my connection just fine but i can't still login to the game, anyone have same problem with me?

radiant edge
ashen dust
#

is there any way that i can get the game to work on my laptop? my system requirement is fine but it keeps crashing when i move
ive tried:
repairing the client
reinstalling
praying to god
none of it worked

bronze wigeon
ashen dust
floral mist
#

what is nonwanderer info?

vague oriole
rancid pond
#

Excuse me, I can't change my ID Accounts

#

When I logout and login again it's same account but it's not same acc.

ashen dust
main bobcat
#

Is anyone else on mobile keep crashing

cosmic sapphire
#

hello. my friend has an issue on android. every day it automatically keeps redownloading the game. What could cause this?

rancid pond
#

I redownloaded again and again

#

but it's still have problem

bronze wigeon
#

my problem just like this, any solution? my connection is fine, for youtube or something it's fine

marble narwhal
#

looks like the server is experiencing some issues, lots of delay in game

brittle mural
#

Not strictly technical - but do all rolls in limited banner produce a Flame Gold regardless of what rarity they are? My number of rolls does not match my Flame Gold after the "refund" fix for yesterdays issues (not enough).

stoic delta
#

when can i get my third weapon slot? i am already lvl 44.

radiant edge
mellow tundra
#

where can i redeem my Nitro avatar pack?

random flare
#

Does everyone get Milestone rewards? I dont have it

tough cargo
#

man my game just keeps crashing after the 1.07 update after reaching 99% it just crashes its been like this from yesterday

main bobcat
#

Mine keeps crashing when I try to team up with others for anything

radiant edge
charred forum
#

@bronze wigeon

surreal harbor
#

Is character customizing a one time thing? Like when u finish u can't customize again

mellow tundra
bronze wigeon
radiant edge
ionic hatch
#

is there a way to remove the "new" notification from simulacra, it's getting a little annoying to my ocd brain

buoyant topaz
#

i cant claim please help me, my level alrdy 22

icy imp
#

what happened? i didnt do anything??

surreal harbor
ionic hatch
radiant edge
# surreal harbor Doesn't show any customize

Not in the game at the moment to provide a screenshot. However, there's a ring of settings buttons, the top of which takes you to appearance customization. {that is, after in the outfits section}

fathom grotto
#

Please add an option where we can connect our tof account which is connected with Google account can be connected with hotta account also please

main bobcat
#

My game closes whenever I try to claim achievements

radiant edge
thick patio
soft briar
#

Hello ! My game crashes every time there is a loading screen ingame (ruins, enter a new zone, teleportation...). My PC may not be very powerful but the game runs rather well on the world map. Any idea how to fix it please ?

vague oriole
void topaz
#

Why can't I claim my side by side quest even though I'm way past level 6?

rugged lodge
#

Anyone on iOS still crashing constantly?
It will let me into the game for about 10 mins then crash to home screen and then after selecting the server it crashes at 99% loaded then its just that over and over again unless I come back later but then it's the same thing all over again

glass bronze
hasty tide
#

Game keeps crashing at 90% on mobile. Is there anyway to fix this? I already uninstalled and reinstalled the game multiple times

rotund rock
#

How to change my account's password?

thick patio
vague oriole
wintry aspen
#

sometime my loading stuck at 90% for 3-5 minutes then go back at server menu :(( any solution?

thick patio
vital stump
#

any mods in can help me please

strange phoenix
#

Why reroll doesn't work? I created more than 20 accounts, but I didn't get Nemesis

wintry aspen
#

i think it just your luck that suck man

strange phoenix
#

🥺thank you

echo forge
#

Any Blue Screen Fix? encountering this when I close the launcher

mild rock
#

Can someone tell me what settings to enable to see dmg numbers on screen?
It’s been like that since launch and I’ve just been keeping my eye on the enemy health bar to tell me I’m doing dmg 🥲

rigid laurel
#

is there a fix now for this ? still cant claim this reward

fleet vine
#

Does anyone know what the estimated time for a support ticket is?

humble lily
#

does anybody know how to enable the damage numbers again..? mine are turned off (or bugged) and i see no setting for it

atomic crest
fleet vine
lethal granite
crisp birch
#

Why theres no google logo here? (Im alrdy binded my acc to google) i wanted to bind said acc to facebook too, is it possible?

Also when i clicked this fb logo it says smth like 'do u want to unbind?'

hidden pike
#

Why is it so hard to use the cybernetic arm? I just cant seem to start climbing when i use it

spice lily
jolly hemlock
#

why i get this when i try to contact support?

undone crescent
#

auto stopped working for me anyone knows how to fix it? i tried relaunching the app already

desert oracle
#

is there a way to upgrade the battlepass from the 10$ to the 20$ later on?

autumn vapor
#

i keep getting this message every time i start up the game even though i havent done anything

ripe nova
#

and here i thought im the only one

glass bronze
#

@jolly hemlock Ticket is closed temporarily.

@autumn vapor could you close the game and the launcher first (or rather, kill all TOF-related processes.), then run the launcher with Administrator privilege?

hard bay
#

So whats up with this. I literally was just getting water and come back to this

#

hmm..

radiant edge
burnt oar
#

did i just got ban?

arctic lava
#

Question:is crashing sometimes when teleporting/entering a cutscenes an optimization bug or hardware issue and cant be fixed from this game devs side

vague oriole
#

@burnt oar @hard bay Try re-logging in! In the launcher, there is a three-line icon on top right, click it, log out, and then log in again.

If this doesn't work, run the launcher as administrator

smoky cipher
#

Will we be able to link our existing accounts to steam?
Anything official on that?

limpid maple
#

The ping is getting horrible for me. I can play on Singapore server in other games with 80 ping but this game, it varies between 230-450 [PC client, mechafield]

#

Where are SEA servers located ?

radiant edge
smoky cipher
#

Oh alright,thanks miaeyes

solid zealot
half smelt
#

ive seen that tof barely uses any of my gpu resources, its really heavy on my cpu and ram while my gpu is just chilling, anything i gotta do or is this just poor optimization?

bronze wigeon
grim comet
#

Well, I can't get the 100 crystals offered to join the discord or the facebook. I can't get anything back. More details: - for discord when I click on "join" they tell me "invalid link" for the discord - and then ask me to reconnect to my account. But they tell me that my email address doesn't exist. // for facebook when I press "register" on the tof page, it sends me back to the game site, I log in and nothing happens

sick island
#

Does anyone know if the game offers any API to grab profile information externally, like e.g. the amount of wishes done?

lethal talon
#

no

hasty tide
sick island
inland crow
#

is this deal ending anytime soon? (everything except the coin)

lethal talon
#

idk, but I think there is an API, but not public

hasty tide
glass bronze
#

It does not.

hasty tide
hollow vortex
#

does anyone know why game graphics can change mid game to this. It eventually goes back to normal and then back to this, repeating cycle

hasty tide
#

Hi all. There was a problem connecting to the server (any). When I try to connect, it says: Server connection failed. Already checked your ip. The problem is in it, but then why do I have updates from the server downloaded calmly, but they don’t want to let them go to the game servers themselves?

Всем привет. Возникла проблема с подключение к серверу (любому). При попытке подключения пишет: Server connection failed. Уже проверил свой ip. Проблема в нём, только вот тогда почему у меня обновления с сервером скачиваются спокойно а на сами игровые сервера пускать не хотят?

vernal dove
glass bronze
#

Look at your ping.

inland crow
#

is there a date or timer that says when the limited gift pack ends or do i have to guess confusedmia

#

like august gift pack i assume means end by end of aug but i cant see anything like that would say so clearly

lethal talon
#

it's limited by the number of purchase I think

marsh flower
#

Can't see messages in the chat and write them, how to deal with this? NA_Server

inland crow
#

i hope so cause wanna spend for frigg but idk if i shud pick it up now or later

simple glade
#

slideshow fps, any fix

astral cape
#

Can someone please tell me when is this "RESET TIME: 11"

undone otter
#

Today my game started freezing every 5 seconds for 2-3 seconds. Worked fine since day 0. Anyone having similar issues?

arctic lava
#

My game crash at my third teleport....and its making my brain go nuts cause game runs fine at my first/second teleport

viral island
#

why did this appear out of nowhere? The game was working just fine for me an hour ago

simple glade
#

try quitting from the taskbar

viral island
#

i've tried re-logging in and it didnt work

ancient latch
#

How do I log out of my account when the "switch account" option is not there?

it's really weird it shows up and disappears from time to time

viral notch
#

so i tried to play the game today and it keeps freezing every 2-5 seconds

#

has anyone else had this and know a work around?

waxen crest
#

hmm this might be stupid but.. how do you change password in this game? PC user btw

vague oriole
viral notch
vague oriole
grim comet
#

Well, I can't get the 100 crystals offered to join the discord or the facebook. I can't get anything back. More details: - for discord when I click on "join" they tell me "invalid link" for the discord - and then ask me to reconnect to my account. But they tell me that my email address doesn't exist. // for facebook when I press "register" on the tof page, it sends me back to the game site, I log in and nothing happens

desert oracle
vague oriole
viral island
vague oriole
hasty tide
#

At least someone's problems are fixed. At least someone will play this miracle. mialove

*Хоть у кого-то проблемы исправляются. Хоть кто-то поиграет в это чудо. mialove *

hollow vortex
radiant edge
vague oriole
distant ether
#

When I open camera mode then take a screenshot, it doesn't save even though I clicked the save icon.

crystal estuary
#

Bruh I can't download the resources it stop 😭

distant ether
vague oriole
#

@mild rock No worries mialove

@distant ether Are you on mobile? Does it say "fail to save" or did it say it saves but the screenshot doesn't show up on gallery? Edit: I didn't friggin read my bad xD

pastel mirage
#

Pls help my name keeps crashing when it reaches me how to switch weapons

bleak dirge
# distant ether PC

where are you looking for the screenshot they are saved in the installation directory

zinc forge
#

Hello again, are there any new fixes for 90% loading without any error messages? miaderp

vague oriole
distant ether
empty kite
#

the game is....
lmao

astral cape
solar lily
#

what the f is this? i cant use coco for 80k seconds??

dusk meteor
astral cape
empty kite
# solar lily what the f is this? i cant use coco for 80k seconds??

one of many features of a desync lag in a server are clocks bugging to a "beginning of time" just like some phones long ago used to turn off and back on to a set time on the clock like 2:00 AM
you can also see this type of bug happening when on the upper right the timer for "Next Chapter in X hours" behaves abnormal changing from let's say 60 hours to -209064801243 minutes or something like that
expect the coco cooldown to reset upon changing channel into a less laggy channel that'll lessen the desync, ofcourse the desync might chase

edgy kestrel
#

HELP anyone experiencing game crashing
mine always crash after level infinite

sharp parcel
#

If i buy this box do i get all the matrixes?

robust wraith
#

hi, does anyone knows how to redeem the free nitro ?

proud kindle
radiant edge
fervent furnace
#

Same here

grim comet
#

Well, I can't get the 100 crystals offered to join the discord or the facebook. I can't get anything back. More details: - for discord when I click on "join" they tell me "invalid link" for the discord - and then ask me to reconnect to my account. But they tell me that my email address doesn't exist. // for facebook when I press "register" on the tof page, it sends me back to the game site, I log in and nothing happens

pulsar cosmos
#

Hi, I couldn't save the photo when I clicked the save button. I'm using Android. Is there any way to solve this problem?

ancient latch
fervent furnace
#

My game seems to always crash after level infinite, I'm confused why

spark stratus
#

How to fix this?

glass bronze
spark stratus
viral notch
#

DUDE WHY THIS GAME BE FREEZING EVERY 2 SECONDS

white bobcat
#

Is it me or the game is straight unplayable in pvp matches? I keep losing FPS, it freezes and I just see them teleport. And btw, I have 0 problem when playing normally

daring crescent
viral notch
#

I’m playing on pc😭

ancient latch
#

how do I log out of my account although there isn't a "switch account" button?

It isn't in my settings

edgy kestrel
worldly holly
ancient latch
radiant edge
glass bronze
worldly holly
daring crescent
worldly holly
vague oriole
# ancient latch pc

You can log out the way I described and log in/register a new account. Or am I misunderstanding something here? 😵‍💫

viral notch
worldly holly
crude sand
#

guys, when will new servers come out?

vague oriole
ancient latch
#

I hate my laptop there ain't no 3 dots

neat latch
#

I'm running Tof on my Samsung Galaxy Note10+ Android Phone on highest settings 60fps no issues here 90ping too good hehe 😁

worldly holly
viral notch
#

Ok thank you

vague oriole
ancient latch
daring crescent
worldly holly
ancient latch
indigo jay
viral notch
ancient latch
indigo jay
#

I think you need to adjust U.I scaling in the operating system then you can see the menu buttons fine. Guess the screen is high resolution?

soft briar
main moth
#

Open settings on the game there’s a “full screen display” button in display settings, click it

neat latch
viral notch
raw marten
#

? so every time i take a screen shot the game says they are save in the folder but they are not there at all, is there an xtra step i need to take to save them

neat latch
#

Im a day one Genshin Impact player here never had any issues on this beast of a phone Samsung Galaxy Note10+ 5G Aura Glow Model Android Phone just too good hehe

soft briar
#

Settings (of your pc) -> System -> Screen (Hope it's the right translation, i'm french)

raw marten
glass bronze
ebon ingot
#

Hello, I have a question.
This Hair accessory, you need to pay 100 Dark crystal to equip it.
Do you need to pay another 100 Dark crystal if you want to take it off?

jaunty elm
#

I can't see any messages in global chat.
Note: I only have this problem on Astora, on other servers chat works perfectly.

vague oriole
glass bronze
sudden loom
#

When i play, the game couldnt render the object well, it's kinda blurry. Is there something wrong with the game? Or its something to do with the settings? i already set for lowest/fastest tho

My spec is
R5 1600
Ram 16gb
Rx 6500 xt

raw marten
heavy inlet
heavy inlet
#

is server offline?

raw marten
glass bronze
#

Strange...

raw marten
#

i have had a bug where like the + buttons where not on my screen before maybe the same thing is happening, ill mess around with my rez then and see if it shows up then

untold wigeon
# heavy inlet

i have same problem like your, i do the void rift and this happen. hmm

raw marten
heavy inlet
vague oriole
#

@heavy inlet @untold wigeon Try re-logging in! In the launcher, there is a three-line icon on top right, click it, log out, and then log in again. If this doesn't work, run the launcher as administrator

hasty tide
#

anyone else is getting this when trying to connect to Elypium or any other server?

glass bronze
#

Solving these problems would be much easier if we could somehow replicate it...

fallen crow
#

Dude my game stops at 90 and then it went back to selecting servers

drowsy grail
#

how to reduce the game from hanging/lagging (not cuz of connections) too much? if have to switch drivers then how?

glass bronze
#

Reduce graphics. Performance dips are caused by using graphic settings that are over your system specifications.

neat latch
#

You know when I start up the game it's currently logged in as guess account hence why UID is 00 in settings.
But when I pick my server and go in and play it shows my current level with the full uid which I binded to my Facebook account but if I go back to Game Homescreen and log out of guess account do I gotta make a Tof Account soo I won't loose my save Progression?

#

In the guess account I go onto my 2nd character which is on Sea Server which is now binded to my Facebook account but do I still need to register a tof account on home screen which is currently set as guess account ?

drowsy grail
glass bronze
#

What device are you playing at? What specs do you have?

fervent furnace
#

Every time I try to play the game it ends up on a black screen

jaunty elm
#

I can't see any messages in global chat.
Note: I only have this problem on Astora, on other servers chat works fine.

vague oriole
#

@untold wigeon @heavy inlet mialove

@robust wraith To claim the free nitro, make sure your account haven't claimed any nitro before. Go in-game, click the gift box icon on top right (should be available at certain level) > Themed Event tab > Join Discord Nitro tab > press Claim Nitro Offer button. Keep following the steps!

drowsy grail
weary glacier
#

why i cant claim rewards?

arctic blaze
#

;;p

weary glacier
#

sad bro im already lvl 19

glass bronze
sinful seal
glass bronze
sinful seal
sinful seal
proud galleon
#

Can you please add a full gender changes…. It’s annoying that at the start my game was bugged and it wouldn’t let me change gender.

drowsy grail
primal crest
#

hello,
i can't play with my main character , i login my account normally and launch the game and choose the server but when i choose ( Valstamm , in my main account which related to this gmail ) the game freezes and the RAM Memory up to 100% ( i have 16G Ram) , but i can play the game in any other server , and the Valstamm server works when i use any other account .

This acc + my main character + Valstamm server = Not Responding and 100% RAM Consumption

This acc + any other character + any other server = Play Normally

Any other acc + character in it + Valstamm server = Play Normally

please help me

sinful seal
primal crest
#

when i try to play in valstamm in my main acc , but when i play Valstamm in any other acc it works normally

sinful seal
#

are you familliar with logs?, try to see them if anything is weird.

radiant edge
#

EZ's texture-loading problem seems to have been caused by Discord's Overlay. If textures don't stream in properly, and remain low detail at random -- this would be something to check.

{just throwing this out there for anyone else that encounters similar}

jaunty imp
#

Did everyone got their flame gold back? I still dont have mine. Havent claimed the converted flame gold since the tof fb page told to let it on my mail but my friend who accidentally claimed the converted flame gold got her flame gold back. should i claimed it or still let it on my mail?

primal crest
midnight flame
#

hey guys! 2 questions:

  1. I'm not being able to get more than 25-26 FPS (I have a Lenovo Legion Laptop with 3070Ti), shouldn't I be able to get more?

  2. Once I try to click purchase on the website, it shows that region not availble, once I click other or other country, the game doesn't show up

vague oriole
pine cove
#

Excuse me, is this a bug? or am i on the wrong page to find the "Animal Hairpin"?
thankyou

sinful seal
# primal crest what do you mean?

ok send the 'hotta' file in AppData\Local\Hotta\Saved\Logs
But just send the end of it
after the line [2022.08.22-23.13.25:436][ 0]LogTemp: --------------------------------GetConfigFilePath: E:/Tower Of Fantasy/Hotta/----------------------------------

radiant edge
hasty tide
#

"Login status Exception, exiting the game"

rotund atlas
#

how to fix this? help

sinful seal
vague oriole
# rotund atlas how to fix this? help

Try re-logging in! In the launcher, there is a three-line icon on top right, click it, log out, and then log in again. If this doesn't work, run the launcher as administrator

lament bolt
hasty tide
#

how to show ping on pc?

vague oriole
safe oyster
#

Does someone know how to fix this?

hasty tide
sudden loom
crystal bane
#

hello im not sure if this is the right avenue to ask this but, is this a bug or are these like pre-reg only rewards?

crystal bane
pine cove
#

Excuse me, is this a bug? or am i on the wrong page to find the "Animal Hairpin"?
thankyou

pliant wind
#

whats the best way to get cs please someone tell me

radiant edge
queen narwhal
#

huh having Disconnects every now and then. my software didnt show any down time on my connection. connected with smooth 10Gbps. anyone has this issue as well?

pine cove
rigid laurel
radiant edge
# sudden loom correct

Will DM you in that case, probably want to collect more info on your hardware and software.

sudden loom
rotund venture
pine cove
radiant edge
uncut rock
#

does it open immediately after buying the battle pass or is there a delay?

#

I've bought it via google play, and it's still locked for now

radiant edge
zinc forge
#

Hello there, are there any fixes for 90% loading without any error messages? miaderpmiaderpmiaderpmiaderp

uncut rock
#

still locked after i bought

valid needle
#

Hi,I tried loggin on today and this happened,I also tried uninstalling and reinstalling the app,still same error are there any fixes?(rlly hope I'm in the right channel since for now I'm seeing only in-game releted things)

bleak rivet
#

I still recieved my FG but I already used the previously converted BG. And my BG right now hasn't been deducted yet. I thought it's supposed to be deducted

frozen ibex
#

Why like this?

hasty tide
#

Anyone know how to deal with this?

bleak rivet
hasty tide
#

Trying that now

hasty tide
bleak rivet
robust comet
#

did anyone have problem with the main story
[hoist the charger backup filter] at aida base in warren?

zinc frigate
#

guys need help. why is my clotho supply not appearing?

sudden gulch
queen narwhal
#

the Unable to connect to the server. Keep trying? is becoming more and more frequent :/

rustic lintel
#

anyone got a fix for the login status exception yet?

sudden gulch
vague oriole
hazy zephyr
#

Didn't work for me

mental star
#

Which world boss should i be killing do they all drop the same loot if dont use key?

vague oriole
# hazy zephyr Didn't work for me

Try re-logging in. On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator

rustic lintel
rustic lintel
#

you also need to check your tray to see if the client is still there and completely exit everything

amber moon
#

Why Astora EU chat is not working? Some info or statement about that?

bleak rivet
proven axle
#

hello i hope someone can help me .. when i start the game it stays back no sound / nothing happens do someone knows how to fix it THX : D

hazy zephyr
#

Admin start fixed it for me

steep silo
#

Hello, when I created a TOF account I created through Google account and now I wan't to log in on my phone but it doesn't show google there, how do I fix this?
Edit: or how can I connect it to fb or tweeter

sweet stratus
#

Everytime I try to open the game it keeps closing for some reason , is it happening to anyone else ?

honest patio
#

DAILY COMPLAINT: FIX ASTORA WORLD/CREW/WHISPER CHAT, IT'S STILL DISABLED AFTER 1+ WEEK AND CHANNELS WITH MORE THAN 4 PLAYERS ARE INSANELY LAGGY.

astral grail
#

can you change event animal ears color? the ribbon stays blue no matter what T__T

proven axle
dense cedar
#

Do anyone experience moving problem in PVP? Sometime in PVP, I press forward but went backwards instead. Is this cause by connection issue or is there a relic with this effect?

rough flame
#

Hello, I have a problem from yesterday. I can’t log in in any server. I was log out because I lost my wifi and it’s impossible for me to play on my pc. I try to uninstall and install but without success. I reinitialize parameters of network but change nothing. Somebody can help me please ?
The texte is "Deconected from server"

foggy pollen
#

I have the same issue. I looked it up, and it allegedly happens when there's an update or the server is under a heavy load

#

I have absolutely no clue how to check if there's maintenance or if the server has too much to handle

astral tinsel
#

I can't log in Magenta, there's no error message or anything it just goes back to the main screen and wont log

rough flame
foggy pollen
#

It won't even let me try. It says "Login status exception, exiting the game" and immediately kicks me out

spice jewel
#

when are they fixing this server. always phantasia so lag

foggy pollen
#

I'm in Azure Plane... how do I check if something is undergoing maitenance?

vague oriole
proven axle
sudden pendant
#

How do I adjust the ingame voice call volume?

nimble quiver
#

hello is it normal that my game download its on 9% but it always say there is still 7912mb

foggy pollen
random flare
#

For some reason I cant jump while holding w

brisk trail
#

wut (the games runnin perfectly fine)
why did it show this tho?

zinc frigate
nimble quiver
#

so anyone can help with my download ?

sudden pendant
#

Looking for help adjusting the voice call volume!

arctic lava
#

Daily complain:optimize the game so some people wont crash so often when loading screen or teleporting to a new place

clear otter
#

how to full screen? I misclicked some buttons and it became like this

sudden pendant
nimble quiver
#

so no one knows about the downlaod problem ? T-T

clear otter
#

thank you!!

rough flame
sinful seal
robust dagger
#

Hello, I'm having severe fps drops and micro stutters even after tweaking around the settings and restarting the games several times, does anyone know why?

sinful seal
steel sail
nimble quiver
balmy crater
#

Lol my huma is bugged

sinful seal
balmy crater
#

The shield bash just flew across the platform while the first one got stucked midair 🤣

nimble quiver
sinful seal
nimble quiver
#

i wanna test it on android before deciding if id instal it on pc cuz i gotta delete anotehr game for that

trim fractal
#

why does tof use so much data on my phone? a single dimension trial run is 100 MB

craggy tusk
#

What is this?

sinful seal
sinful seal
# craggy tusk What is this?

try this : 1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.

vague oriole
#

^This. If it doesn't work, run the launcher as administrator

somber rock
#

Anyone know, why everytime i launch the game, it will force close after the logo.

sudden loom
#

anyone know how to change the game path?
i want to move from HDD to SSD
i copied the game to SSD, but the launcher doesnt change the path automatically even tho i have opened the launcher from SSD

sinful seal
orchid wraith
#

hi guys i have a problem the game is just a little bit to small

glass bronze
sinful seal
raw drift
#

always stuck at 90% loading screen then back to the lobby .... annoying AF

wise terrace
#

I need some help :/ I'm playing for 2 days now and the all of my chats have been very empty and i have nerver seen a message in there ecept in the "current" chat. So no messeges somewhere else even so i'm on a very full server (thats what its says). I even tried to send messages in world chat but nothing happens except a little cooldown on the send button no error or something? Does someone know how to fix it? I can't imagen that the "red - looking" server world chat is empty

orchid wraith
#

thanks

#

do i need to report the bug ?

sinful seal
plucky spoke
#

help, everytime i log the screen freeze on this popup

little jungle
#

Anyone using an AMD gpu? If so, what are your regular (and junction) temps like? Just want another user for reference.

sinful seal
grand anchor
#

You guys know how to resolve the BSOD (DPC Violation Watchdog) this problem is real scarry and i the devs seems to lazy to fix it

grand anchor
sinful seal
# grand anchor You guys know how to resolve the BSOD (DPC Violation Watchdog) this problem is ...

if it doesnt work the problem would be way deeper and you would need to investigate the problem in log files : https://helpdeskgeek.com/windows-10/how-to-analyze-memory-dump-files-dmp-in-windows-10/

If your Windows PC suffers a Blue Screen of Death (BSOD) error, several things will happen. The most obvious is that your PC is forced to restart, as a BSOD [...]

vague oriole
sinful seal
sinful seal
sudden loom
topaz portal
#

"Day 5" (I was able to play Most of yesterday) and Im still unable to connect. I'm on mobile, 5G Unlimited, IPhone 12 Pro and I really want to get back in the game. I emailed TOF 4/5 days ago and only got an automated reply, nothing more. I also upgraded my weapon to level 30, but it was only showing level 20. Please seriously help me.

tall elm
#

help ?

little jungle
rain zealot
#

Oh so not just me, is the game down for MT or something

vague oriole
# tall elm help ?

Try re-logging in. On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator

errant glen
# tall elm help ?

Easy Solution

1.Log out the game
2.Restart pc
3.Login again
4.Have fun

If it does not work, let me know in this channel

rain zealot
#

I already did that twice, I think a lot of people suddenly encountered it, myself included

wise terrace
#

I still need some help.. I'm playing for 2 days now and the all of my chats have been very empty and i have nerver seen a message in there ecept in the "current" chat. So no messeges somewhere else even so i'm on a very full server (thats what its says). I even tried to send messages in world chat but nothing happens except a little cooldown on the send button no error or something. Does someone know how to fix it? Everything should be enabled.. well there is a check in display

rain zealot
#

Same as theirs

errant glen
# rain zealot Same as theirs

Second Solution
1.Go too %appdata%>tof_launcher and check if there is this txt intl_auth.txt
2.Go too %localappdata%>Hotta and check if there is this txt intl_auth.txt
3.If the txt is only in one of this folder delte it and restart the PC. Or if it s in both folder delete it in both folder than restart PC
4.Start now the Game now it should work.

rain zealot
#

I was playing and it disconnected me showing that screen, so I tried relogging and encountered it again

glass bronze
errant glen
rain zealot
#

I've never encountered it before tho and I've been playing since day 1, does that matter or?

I will try the second solution in a bit

tall elm
#

its working now thnks

errant glen
rain zealot
#

I just launched the game again and it worked, didn't have to do either, guess it was a temp issue

tribal mortar
#

Hey, my brother can't log into the game. Login status exception, exiting the game. Server isn't full either, any help?

rain zealot
#

it reset my hotkeys tho....

errant glen
dire minnow
#

I only speak portuguese help

errant glen
rain zealot
errant glen
dire minnow
#

como eu consigo ajuda em português?

#

how can i get help in portuguese?

errant glen
shut patio
#

Anyone got problem with PC log in? My acc log in via facebook on phone, when i try on pc, facebook button not working

dire minnow
#

@errant glen I'm already using

wild bluff
#

uh how to fix when I open the app it just closes?

topaz portal
#

Oh nvm

dire minnow
#

I logged in through google and I want to change my password!

errant glen
tepid hull
#

you can link your Google account to a custom account though

zinc frigate
#

after restarting i got this 😦
or login failed

topaz portal
#

If o delete the TOF app from my phone and reinstall it, might that let me login to my server? And would that delete all my progress and weapons upgrades, vehicles?

inner moon
#

is there a reason my keyboard settings keep reverting back to default setup ?

tepid hull
tepid hull
muted monolith
#

Hello, is there anyway to fix getting stuck on 90% loading screen? It just happened today for me

livid slate
muted monolith
tepid hull
#

Maybe restart your Internet router

errant glen
# muted monolith Hello, is there anyway to fix getting stuck on 90% loading screen? It just happe...

33% or 90% loading screen fix Link:https://rentry.co/fixtof

vague oriole
#

Nvm me then

muted monolith
#

Thank you! Will try it

zinc forge
#

any other fixes for 90% loading?

vapid cypress
#

This probably isnt the place to put this but does anyone know anything i can do to fix this? (No 3rd weapon slot) I have tried contacting support via 2 different methods but that was 9 days ago and still havent anything back. (Have tried repairing in the launcher, reinstalling the game and nothing has worked)

hasty tide
#

my game opens makes a sound and then back to launcher page

muted monolith
ruby barn
#

Another BSOD here.
Win7, everything is updated and the latest version.
I contacted the technical support of the ToF - the chatbot has a premade answer about "BSOD" : "it's not our fault, it's all the fault of Windows."
I contacted Windows support, sent them a minidump. They said that the problem is in the anti-cheat of the game. Which was already clear without a response from support.

It's obvious that the game developers don't want to fix it. What a disrespectful attitude towards the community.

zinc forge
plain salmon
#

what’s happening??

devout oriole
#

can someone help me with this? ( 1st time that this happen on my screen i'm confused )

main holly
#

Why is the server so laggy? It was okay 3 days ago

vapid cypress
errant glen
mild crest
main holly
#

We are at 108 and everything is lagging. Even my party is reporting the same thing. They claim it is because of those AFK farmers. If so then these lot are making the entire game unplayable.

devout oriole
errant glen
# devout oriole didn't work should i try again?

Second Solution:
1.Go too %appdata%>tof_launcher and check if there is this txt intl_auth.txt
2.Go too %localappdata%>Hotta and check if there is this txt intl_auth.txt
3.If the txt is only in one of this folder delte it and restart the PC. Or if it s in both folder delete it in both folder than restart PC
4.Start now the Game now it should work.

plain salmon
mild crest
errant glen
radiant edge
#

Specifically that file will automatically be regenerated, its removal won't harm anything.

main pebble
#

The game make extremely heat my pc is there any fix i can do? is not a problem about performance cause low and high settings get the same temperature same with 120 and 60 fps cap

radiant edge
main pebble
#

+80c

radiant edge
#

80+ definitely is hot (on the higher end). What's the ambient temperature in the room, and what type of hardware are we talking here?

main holly
main pebble
#

Intel Core i7 4770K, GTX 1060 6GB, 32GB RAM
ambient room is kinda around 30c

mild crest
radiant edge
#

Room is a bit warm, so the temperatures are more in line with what I'd expect. Far as what you can do about this -- you might be able to increase the fan curve, and exchange noise-level for lower thermals.

errant glen
radiant edge
#

Is it the CPU that's reaching those temperatures, the GPU, or both?

main pebble
#

Other games per example genshin at max graphics get max 65c

fair spindle
#

Hello my flame gold didnt come back did it come back for u'll ?

main pebble
#

GPU

idle summit
#

Has anyone gotten this working on any Linux distributions?

radiant edge
# main pebble GPU

In this case, you might want to try a third-party graphics tool such as MSI Afterburner and to use a software defined fan-ramp {to keep the temperatures in whatever range you're comfortable with}. NVidia does not provide anything integrated here for fan control, unlike AMD.

dark dragon
#

Haven't been able to get in for 30 minutes, happened earlier for only 10 minutes, no idea whats up
Kuura server

radiant edge
mild crest
errant glen
tribal sage
#

stuck on 90% and my laptop sounds so loud, whats with it

mild crest
errant glen
white canyon
#

Is it just me or inside the new quest fortress the server connection just keeps on crashing????

main pebble
leaden olive
#

How long does customer support reach out to you?

quartz nebula
#

I have a problem, with loading locks 90% in dyrnwyn and desconnect server un Android

radiant edge
# main pebble i have that program but i dont know how to do that
  • Select 'Settings'. Which is usually the "gear icon" in most of the skins.
  • Select the 'Fan' tab.
  • Check "Enable user defined software automatic fan control".
  • Adjust the fan curve, click apply, and -- continue tinkering with the curve until you reach a tolerable noise-level and temperature level.
proven axle
#

hello can somebody help when i start the game it stays black and nothing happens

somber oak
#

@safe siren

deft rapids
#

nice filter you guys have

white canyon
#

pleadingface someone help me,. Its third time i disconnected from the quest

wispy sail
rigid hearth
#

Has anyone else been experiencing this issue?
I reside in Australia
I have an account on AP - Eden and I have latency of 200ms (my friends also have an account and they have ping of 100-150ms)
I created another account on NA - The Glades and I have a latency of 130-150ms
This doesn't seem to line up considering the "AP region" is more closer to Australia and was recommended to Australian players by the support team
I was hoping this issue would clear itself up however it hasn't.
Anyone else also experiencing this issue?

tall stream
#

can i not buy tanium with paypal?

woeful prism
#

Has anyone figured out why ToF doesn’t let you join server on mobile data for ios

radiant edge
primal quartz
#

Can someone help?
I was playing the game on mobile then downloaded it on pc but when I signed in it forced me to make a new character and I can't get my old character back, when I tried to go back to mobile it opened the new character not the old one, I sent a message to support and they didn't answer. So how can I get my old char back?

valid apex
#

Any update on the male Animal Hairpin bug?

woeful prism
radiant edge
# woeful prism thats good to know thanks. ive been searching around trying to figure it out

If you have an iPad, you can try your phone's sim card in it. Thus far, in those who have tested such -- that seems to work. e.g, it's not the sim-card specifically, yet some interaction between an iPhone on mobile data.

Would suggest contacting your carrier and asking if there's any differences between how the devices are provisioned on their network, if you can reproduce that. It's likely the best venue for investigation.

fair imp
#

So i left the game downloading on pc overnight because i have a very slow 4mb internet connection. By morning i went to do some stuff and when i came back my pc had re started itself because of a random bsod error, i went to put the game back to download and instead of continuing where it left the download went back down to only 1.4gb downloaded...

fair mist
#

i keep getting login status exception how do i fix that?

cerulean shoal
#

Hello, I've just downloaded the game now. But still needs to download in game , im having issue with network rn. my question : How big is download data ingame (for android)?

fair imp
#

It was at 9gb and it went down to 1.4 so basically all night work its wasted