#technical-help
1 messages · Page 43 of 1
u might have a good luck in 2nd acc
future can tell out if possible
anyone able to get a reply from support yet or still waiting?
its been over a week and i cant play my character, and ive had to create a new one and start from scratch
Nothing here
Guys my weekly didn't reset why is that
I can purchase anything anymore anybody got the same issue on iOS ?
Can’t
have you manage to recover your account? my friend has the same issue after the recent update
login status exception? how to fix? just got booted mid tp
cant log in getting login status exception
log out & quit the launcher fixed it for me
@indigo locust ^
@regal swallow still the same thing
thanks it worked
ok check the Pins on this channel scroll down - someone posted about Exception error
is it possible to use a PS4 controller in Tower of Fantasy on windows 10?
Hi guys i need help MY Game wont load, it will just get stuck on a black screen. i have updated my gpu drives and uninstalled and installed the game too many times now.
its not as intuitive as switching controls in the settings
mine loads up and has a prompt that kicks me out
Is the launcher black screen or the game?
did doing that reset your controls? my relics and weapons swapped back to default
i press launch then it goes to goes full screen black
Yeah it does that sometimes. After you change them back should be good
can i change the email i created my account with ?
Hm idk then. I doubt your system doesn't meet the specs so may have to do your own research on that
Does anyone have any ideas about my issue above?
is the time of reset is hours or days?
Anyone else have this issue being not able to claim rewards?
it says login status exception exiting the game it says this for me when i log in
I believe there's stuff in the pins about that
I've also tried to mimic xbox controller using InputMapper, doesnt work
ah ok ty
I got twice an automatic contact support message not solving (they not even mention my issue) my problem that i cannot send text message to any chat, not even to my friends, im only able to send stickers
@stray prawn Having the same issue can't seem to fix it
if you find out, let me know! i will do the same
you start last night aswell?
pretty sure thats an age bug i saw others have that. no idea of any solution
may have to do your own research idk
thanks guys
How long does customer support usually take to respond? I submitted a ticket and an email to their support email, but still haven't gotten a response for a week.
if you buy in Matrix store how long is the time of reset?
that's kinda strange they promote team communication but also cutting it to minors(?) or random players
The average time they respond is 1 week
Hello, I play on the Ipad 8th gen and I get kicked out all the time, anyone experiencing the same issue?
alright, ty
anyone have a fix for the in game store erroring?
Anything I can do about the changes made to keybinds resetting everytime I reload the game?
Or does anyone know a solution to the problem?
Anybody has this issue and how can i fix?
close the game from the task manager
https://www.reddit.com/r/TowerofFantasy/comments/wl7d92/unable_to_start_the_game_on_pc_login_status/
42 votes and 43 comments so far on Reddit
How can I change my Male character to a female?
help? this is the 2nd time it happened, last time was in pvp
repost from #gameplay-help
does nemesis' charge attack not work on controller? it enters the charge state, but then just doesn't shoot when i let go. it works when i use mouse tho (as seen at the end of the vid)
yup
idk if its normal but why does the mb keeps dropping
why is it a 9000 second cd
thanks for developer who give us back the flame gold, ill continue play this game
How come I am unable to claim the rewards, I'm past the quest line and currently level 16?
I placed this here two seconds before talking to Irvin now I cant pick it up
Where are my flaming gold points? They are supposed to be in my mailbox and nothing has arrived all day, only the 500 dark crystals
Bruh I really wish you're joking ngl 😢
Is there any place where we can spot every ToF versions and its implementations, bug fixed, etc?
Including the latest CN version
Where are my flaming gold points? They are supposed to be in my mailbox and nothing has arrived all day, only the 500 dark crystals
??
If i may ask how can i changemy characters gender because i know in Asian servers theres a gender card that you can buy too change it but im on Olivine servers and I'd like too buy that card
Freakin A. Downloaded ToF on Google Play. I already have 3D Sign-In stamp. Still 0 claim on login mission for newcomer reward LMAO.
Hey there, I just had a DC and try to log back in but keep getting this error. what to do?
theres a way to get under the map, i have a video but idk if its allowed to send videos
servers are going nuts
close game on task manager
Where are my flaming gold points? They are supposed to be in my mailbox and nothing has arrived all day, only the 500 dark crystals
I can explain in spanish my problema with android Game?
Just out of curiousity, if I were to buy the advanced pass for this game, would it only work in the server I bought it in or all the servers?
¿Alguien más de dyrnwyn se le bloquea en android la carga al 90% y después le echa el server?
anyone else's map being stuttery when scrolling through it/dragging the cursor around on it??
Only one server
dang...
Yh that's normal
q-q it didnt do this yesterday
I need help, I have a bug in the story mission, seeing that I couldn't do the mission I did tp in another area and the game no longer lets me enter my character
Did you try relaunching the game or going into settings and pressing unstuck?
Been playing most of the day after finally being connected to the server. Log out, make some food and come back to that old nightmare. What is going on?
This is unexpected
so i started playing yesterday while the milestone and side by side quests were bugged. I became level 12 but when i try to get the rewards for them it says they open at level 6. Does anybody know what i should do
same thing here
yeah it's exactly the same for me i wonder what we should do
should we just @ an admin or something
@topaz portal i got no clue man
controls reset back to original after logging out, anyone also experiencing this?
I don't know what to do, they said its fixed in solution on news page but they didnt and no word from devs about it so im assuming we'll be waiting until the event tomorrow. If no word then report it to customer support.
does anyone know how to fix this issue? character models seem to be lower resolution than the rest of the game
Hey all, since I have a mid range internet speed and before I start downloading the game. Is i7 8700 / Gtx 1070Ti / 16GB RAM enough to play the game ? At least on low/medium settings ?
definitely
The game error restart when using telepord, He's still in the game. And came back worse

Thanks a lot.
The game error restart when using telepord, He's still in the game. And came back worse HELP
@here
Thanks for the notice brother, me neither.
If I change servers right now, but haven't claimed the SSR ticket (~level 27, only 500 points or so) will that progress transfer to the new server? If it doesn't, will I have... idk, the 12/20 days left to claim it, but now I'm down to 0 points?
The game error restart when using telepord, He's still in the game. And came back worse HELP @here
🔥 🔥 🔥 😫 😩
hi, i have some issue in a quest where the ships get invaded (early in the game). during the quest i can't walk forward, only in the other direction. outside of the quest it seems to work fine. is there any way to fix this ?
welp... why I'm keep seeing this?
This error is very irritating..
Hey! I never got the Twitch campaign rewards. Did the event august 10 when game launched. Linked my Twitch to ToF account, claimed the rewards through Twitch - Never got it delivered. Any tips to get it to go through?
there is no more problem after this quest so i guess it's okay
I got an automated message saying to disconnect and reconnect the tower of fantasy account to twitch, i haven’t tried it yet but it’s worth a shot
The game error restart when using telepord, He's still in the game. And came back worse HELP @here
Hi, I'd like to ask if anyone knows how to apply for server transfer
Okay. Cool. I did that about an hour ago. Least my troubleshooting attempts are on point.
The game error restart when using telepord, He's still in the game. And came back worse HELP @here
why is my attack and collect not working like it happening too often now
Apparently during the event we also had to connect our twitch to the tof website to get the drops. It’s closed now because the event is over but i had no clue and hope i can still get the rewards
so... is there a solution for it?
for anyone who is also having this issue like myself, I found a solution that worked for me. I downloaded the game on mobile and made the purchase through that.
Anyone else got a persistent NEW notif on Simulacra?
anything would do
stop game from task manager
Only the "owners" of the game can fix this error

it worked! ty
my custom controlls reset again 💀
¿¿¿ ;- Can you resolve this error???
can someone help me for this ? was doing my quest and that disconnect me
there's one problem that can only be fixed by devs... I use weapons on 1 2 3 keys and relics on Q and R. It shouldn't be reset back to normal and I don't think keyboard players would enjoy idea of swapping weapons with E R and Q
hi if i registered with my google acc on my mobile, is there a way to bind it to an email so i can login on my pc?
@everyone Goodbye TOF 👋
++
@everyone Goodbye TOF 👋👋👋👋👋👋
Update 7gb. Is this real?
um... I got the flame gold back... but why weren't the converted black golds deducted from my acc?
I thought once I get back my flame gold... the converted black golds will be deducted from me
i didnt get compensation or the flame golds back, anyone know how to solve this?
Sometimes restarting the game will let your mail show up
i did multiple times.. now still no mail
what server?
NA, nightfall
maybe cause of diff time zones? cause I'm on AP
idk, my friends got their compensations. thats why im confused and we all are in the same server
Anyone know if theres news about not being able to claim rewards ?
well, it says they will try to deliver within 5 days... might as well wait.
same, while i was away anythign happen to solve it?
Ive been keeping an eye but hoped I just missed something
anyone playing on emulator? whats your settings
can someone help, i cant claim the rewards its been like this since yesterday
gm
Anyway to see how many black pulls we've done without counting manually from record? I think I'm already at 800+ pulls without any SSR
Not really but you can count pages because there are 50 entries per page
ah, then I'm only around 500+ in, thanks!
why does it say that the rewards are incomplete??? https://cdn.discordapp.com/attachments/792736991254413322/1011441400069500938/unknown.png
someone knows why i cant lvl up
why did my black gold didn't get deducted while I already got my flame golds back? is it a compensation?
I'm happy but I don't think gacha games are that generous
Progress through the main story some more and see if it unlocks later
There's currently a bug, the notifications said they fixed it but nope, just gotta wait it out ig been like this for like a day
Can't go to main quest becuase of this radiation thingy.. how did you guys finish main quest today?
maybe they wanna prevent rerolls 
I didn't, still farming cs
upgrade your suppressor. But if you can't, that means you lack the materials or the CS to doso
Thank you for answering
probably a bug
both I guess.. we're experiencing so many bugs, I hope they fix it all soon
Is it possible to transfer your account stats from european server to asian server? Or do you need to start from the beginning? If its starting from the beginning could the ToF staff maybe change that? I want to keep my stuff even if im changing servers
does anyone know wtf is "hit frame" setting and the 4th check box in target settings ? 🤔
😩
no I don't think you can do that.. I also started in a european server because I got misleaded by the green color. I got samir and shiro with my 30 pulls but since I'm in the wrong server, I was forced to restart.
🤔 gana try that thx
ToF lowkey want to prevent rerolls 
does anyone know what "Login Status exception, exiting the game" means when I try and launch the game?
anyone experiencing this too?
The Problem is, me and my friend who i want to play with are both level 40+ and have several characters in the game with good weapon stats etc. And now i need to start from the beginning with timer to do the main story so i cant even level up fast enough to be on the same level again as him? Thats quite annoying yk?
unplayable
guess its not 
well that's life I guess
cuz the same goes for genshin. there is no way to change servers except redoing everything
@celest pasture what Here4U said, however it’s possible to run from safe areas toward the quests if you’ve got healing items and tank through the radiation
Yesterday due to the error of the nemesis banner they gave flaming gold as a reward, which did not reach my account, I would like to demand my flaming gold, thank you very much
But...why? Is it that big of a thing making able to transfer ur stuff even if its the same account?
Try re-logging in! In the launcher, there is a three-line icon on top right, click it, log out, and then log in again
Ok, thanks. Ill try
yeah, because servers have different time zones
They did not give any Flame Gold. The only compensation they gave was 500 DC and an additional 300 for those who suffered from FG > BG conversion.
I might be dumb but what have time zones to do with the things u got on ur account? Sorry im not experienced in that kinda stuff
It worked, thanks!
5 workdays, gotta be patient
Nice! Happy to help 
To all?
most likely? did you read the announcement they made to the nemesis banner?
Anyone else not getting pass progress?
any help? stuck in 0% it's been 3 days
Android
different time zones.. not the same weekly refresh, updates, receiving compensation, and stuff in terms of time. The other server may have an update earlier than the other and many other examples. This is what I got to know after playing genshin for a while
So im getting bad fps drops when im on my map and trying to look around it. It's not as bad if i go slowly but ive never had this problem till today.
Settings:
2x Anti Alias
120 FPS
Medium all settings
View Distance Extreme (Yes, i've tried lowering that too)
PC Specs:
i7-10700F
32 GB ram 2933/3200 DDR4
RTX 3060
Things I've tried:
Check/repair game files (Nothing was broken according to launcher)
Reinstall the game
pls sum1 help me qq
my dream machine is not appearing
whats the difference in "default" and "new" in the targeting settings ? 🤔
maybe it is higher up or lower
i went up and there was none. there is no down either
is the game completely f'd right now? been lagging so hard i keep getting dc'd for the last 30 min
my flame gold is back but my black gold still has the same amount from the flame gold convert. Is it safe to use my black gold? even though the converted flame gold still remains
As much as i know is euope Just one update behind asia pacific and thats big of a deal? Didnt know that...but thanks For Helping. I got one other question. Can you imagine why they put a timer on the main story? I mean for late starters who start playing the game now not like all the others who started playing to release or short time after it? Every person should know their limits so why did they do it? Of course you shouldnt play whoe day and night but its ur own fault if u do that. For ppl who are max Lvl or stuff like that i can think of why they did it but why for all the other people? They dont have the chance to level properly and catch up with other players
Sorry for writing such a long text lmao
yeah, I think this is a big deal especially everyone may just switch to asia everytime which can cause asia server to crash or can cause bugs and errors.
Didnt think about that. My bad. U got a point
Hi guys having issue in mobile saving screenshot from camera ingame. it says "Failed to save photo. Make sure you have access to the album". Permission is already allowed on my mobile. Anyone?
For your question about the story, I think they just do it to prolong content. It also kinda force players to play the game everyday. Genshin do it too but I think they do it better since you just gotta wait for all content of the events to release and you can play it all in one sit.
so why are 3 of the special operation rewards still locked? It says i have to be level 6 and complete an early story mission and im level 22????? Id like to get my free red nuclei before nemesis goes away
Never player genshin so idk how they handled it. But again thanks For your answering, i think i understand a few of their actions better now. Have a great day mate
(Your name actually says the truth wtf)
I hope they address this though. waiting everyday to play the quests is just no fun as it cuts the story which makes it less exciting.
that's the point 
Youre damn right
just kidding, I made that name out on a whim
hi, i've been trying to get past the error message "Login status exception, exiting game" for 3 hours now, i've restarted my router, re-installed the game, etc and I'm so confused lol
But it fits perfectly to you xd
• Time and Date 23/08/2022
• UID: 1202053286
• Server:Azure Plane
• Platform: PC
• Issue type: Red token from banner nemesis
• Description: Red token dont get back

is there a way to display MS I can only find FPS.
Any chance someone figured out how to remove the simulacra notification? It’s driving me crazy 😅
you probably need to wait for 5 working days. If you still haven't receive it, you can report it and hope that ToF will respond
I already get my limited sparks back via message (and 300 gems compensation) but for some reason my normal spark count is still the same (just like when I get the buggy spark conversion). Is this normal or is devs still not taking out my spark yet?
you just need to get used to it XD
I think I am lagging but don't know what my ms is. But when I try to perfect dodge with the indicator it always hits me as I am dodging.
thanks for the answer i send to support @ =p
also, I'm a fan of how you present your issues
.. so detailed XD
Does anyone here know how to fix a bug wherein you cannot claim Side by side I & II and Pioneers gift?
fps dips very low after transmitting then returns back to 120
Progress through the main story and they should become claimable
i cant join the nirvana server, loading screen halts at 90% and from there it kicks me back to server selection screen
Thank you for your response. I think Im done with the requirements. I only started playing yesterday. It says its claimable when level 6, but Im already level 23 and finished all the available story quest.
Is there any way to turn off auto lock on mobile its frustrating to aim mobs
hey guys i'm currently unable to log in to the game i tried relogging but nothing and my internet is fine right now any solutions ?
Could someone help me? My account got reset for some reason back to level 1
did u change server ?
No I logged in after not playing for a couple times my game updated but I was at level 1
In settings in the camera tab there is an option to change locking method, hopefully that's what you need
You could restart the game, or wait till tomorrow to see if the status on those rewards reset.
same with me im done with astras quest at lvl 22 and its still not unlocked
Hello. Is there a way to detect what my Ms is in game on PC? I seem to be struggling with perfect dodging and can't tell if it's a lag issue or skill issue. I dodge when I see the indicator but still take full damage even though I'm dodging as I'm hit
Done restarting the game, opening my account on a different platform, ios, android and pc. I guess Ill just leave the rest to the developer. 😭😭😭
sorry it didn't work
Thank you for your responses tho! Appreciate it.
Anyone is having a problem claiming the rewards? I'm already pass lvl 6, but I'm not able to claim the rewards?
that's definitely a bug
it's a bug.. probably be addressed soon
Hey so I’m doing the most recent main quest, and whenever I talk to franz it doesn’t do anything afterward. Does anyone know if this is a common bug and if so, how to fix it ?
Can anyoen help me the mf discord server won't even let me make a ticket
i cant login into the game, it keeps pushing me to the hub after 90%
I keep getting disconnected when using mobile data (ios device) is it a known issue?
same on pc (using mobile data)
This game best MMO 😂
hello is there a way i can stay logged in to ToF with my google account? Everytime I launch the game I have to click the Google icon and log in from my gmail account.
is anyone else having trouble picking up items from the ground? (':
this happened to me when I had the omnium cannon in my hand without realizing
been about 6 days and no response on my collector pass items, no email replies, ingame support or discord :/
ahh yeah, I'm just having trouble picking stuff up like plants and other ground items.. I tried lowering my graphics and everything but it didn't change anything T . T
hello any news on the issue on nemesis.. i only got my nemesis matrix reverted back but not the nemesis banner.. plus i still got the gold thing
Launching to 90% loading screen keeps returning me to this screen. This is annoying.
did anyone else's Nvidia shadowplay break after a certain update? I used to be able to use it always on this game no problem. then a certain update made it either not work at all or crashes the game
I have the same problem;(
This game is still crashing
Anyone has their controls resetting randomly when opening the game ?
Still cant claim after 2 days :(
solved after restarting computer for 2nd time
I've noticed that my character drains his endurance way faster than my girlfriend's character does while using aerial attacks, specifically Samir. Does a taller character drain endurance faster or something? She can get 3 additional attacks in the air than I can before she runs out.
it happed with created character that passed battle tutorial before nemesis issue.
the dev already fix it but maybe only for new created character after nemesis issue.
Try re-logging in! In the launcher, there is a three-line icon on top right, click it, log out, and then log in again
not perfect. but better than nothing i guess.
So the only way is to create new account again?
if you do, please lemme know if the new acc works alright
i think so, i already check my previous account, it never got fixed although i already mail the dev about it.
so yeah, no other choice so i make another account.
Luckily i have made several account, so the rest was issues free
i still wait my red token back ....
Ok for Jesus sake fix the crashing
when is this game getting fixed broooo
I’m getting tired of this game crashing it’s getting to the point where I’m going rate this game a 1st ar
this game sucks
I’ve seen games that do a better job fixing bugs then this for one fortnight. Pso2 gensin impact Honakai impact
If you lot can’t even fix a crashing bug then don’t bother making a game because this shit has been happening ever since it’s was released and from the look of it it seems you lot don’t care
Owkay thanks
its not even one (1) crashing bug it has many different bugs 😭
I’m not trying to be rude but this is becoming a pain
they not fixed my bugged volcanos or lava pits yet ither, still cant do them, they show on map as finished but unfinished overlapping
I mean seriously what the point of adding events if you haven’t solved the crashing bug are you that much money grabbing
Hello. I have a question. I tried to change the server and I lost the things I had.
When can progress be kept between servers?
I heard the game flopped in china, kinda impressive...
whats the point of making a game if most ppl cant even play it like
I mean I’ve seen game crashes before but this game heh this one crashing so freckling that even thanos would erase it from existence
my nuclious havent converted back
the thing is that many ppl experience the same bugs
Hello. I have a question. I tried to change the server and I lost the things I had.
When can progress be kept between servers?
I mean seriously i can’t even get my daily login with out it crashing when I hit claim or do a gacha pull or even fill out a report. Nor can I lv up
you cant, if u change servers then u start from 0
Do you know when it can be done?
It’s basically the same as honaki impact my Dued
uhh i dont think that will change, thats how most mmo games work
don't worry bro, you can make a lot of account as many as you like.
good luck and have fun playing
guys the sea breeze thing only has 5 free pulls? nothing more on the coming days?
I can't login to game. Any solution?
So uh, any explanations for this? I killed Lucia and I got kicked from the game. Tried joining back and it keeps making me go to this.
where is my chat?
how do you log out of ToF
alt f4 is what i do but the real log out is in the settings
Hii, I'm having an issue even beginning to play the game. I can get to the cutscene on the bridge after the beginning quicktime event where the 3 people come and say "Target acquired" and you supposedly get taken back somewhere, but that loading screen goes to 33%, 61%, then my entire PC goes black and the game crashes, messing with any apps that are currently open. Further attempts to play crash again. All of my drivers are up to date, I've redownloaded the game, made a new account, linked it, repaired the game, shot it past my firewall, and still no avail. I've been trying for the past 5 hours haha. I can play on mobile, but it doesn't link progress to my PC account even with a gmail link. Any help or guidance would be greatly appreciated. Feels kinda hopeless lol
turn down the graphic settings, did the same with me, i managed to fix it.
oh it's on the launcher never mind
I also have the same issue. It seems that the login changed to offline mode
Anyone else faceing server disconnects
I'll give it a go, thank you so much
👍 doesnt work, dm me, ill try to help
It worked!! Thank you so much haha, really appreciate it
np, happy playing, sadly i cant play bec of the stupid game kicking me out :/
Jeez. I hope that fixes :/ hope I don't run into it lmao
yeaaa try not to even tho idk the solution around it xd lots of people r getting on so that may be the problem.
Please how do I open the boss event page? It pops up only after logging in?
Lmaoo yeah, im gonna tread carefully. Hopefully there's a solution that comes about soon
HELP!!!!!!! I accidentally purchased normal coins instead of seabreeze coins with currency that I paid for!!!! Anyway to revert this!!!!!???
can nobody help. i literally played beta on this account and computer. no server show up at all. when i try to press the tap anywhere it just says server overload. had this issue for mutiple days.
system overload*
for phone, tof didn't have an exit button, so you must force close it 😄
please fix the lag men
HELP!!!!!!! I accidentally purchased normal coins instead of seabreeze coins with currency that I paid for!!!! Anyway to revert this!!!!!???
Contact CS.
I did and I know it it’s gonna take a long while till they respond that’s why I was asking if there was anyway to revert a purchase in game
There is no way to revert purchases. So yeah, only way is to Contact CS which will probably take a loooooong time since there are so many tickets right now
Welp if they don’t come back to me that’s around like $80 down the drain
fix server optimization please phantasia too crowded its lagging
Is there a way to see what my ms is?
Any yall know how to get the 100 black crystal from following? I joined here and liked on FB and didnt get the reward
Its in mail
It's not there, I've already looked, and waited 2 hours
Is there still no fix for the Login status Exception?
Can I switch email on an alt?
try killing tof with task manager and then running the launcher in administrator mode, if that doesnt work try restarting ur pc
it worked for me after task manager + administrator mode
clicking the customer support button in setting is doing nothing
Just use #991112118843740160 #game-support . It takes a while to load the webpage
This worked for me
dont have permission to create a ticket?
Oh no.
Hello Wanderers! Due to technical difficulties, Ticket Tool will be temporarily disabled.
We wish you an excellent journey through Planet Aida!
Email them
my hopkins,clawmachine, and training is does not reset for the day
does anyone know if they are meant to take away the black gold that was converted? i just recieved the flame gold again but the black gold is still there
crashing trying to load bygone phantasm, anyone else?
Can someone help me with this please if this isnt happening to you? This is honestly pissing me the fuck off right now that I can't even get in the damn game. Idk what the issue is.
@proud yacht
anyone else who uses controller having problem where as the attack button is the same as interaction button? the problem was that attacking mobs standing next to the password chest or NPCs that are actually attacking the mobs is there anyway to customize the controls?
close this thing and in the system tray should be another ToF icon, right click on it and click quit
Anyone having same issue with me?
ill see if it works
😐 it just worked- you r god, thanks man
np have fun 🙂
Anyone gotten an answer from CS yet?
Seems your display has a high refresh rate being that you were playing another game at "200fps" {unless vsync was off}. Since it's capable of refresh rates like that, I'm assuming that it's a GSync compatible though.
Could you try disabling adaptive sync / GSync and see if your frame-rate improves? 30 sounds like a special number, potentially the lower bound of the display's sync-range.
Is it possible to change the email of my tower of fantasy account if you create it by mail?
hello guys
i just finished downloading this game
and when i try to Launch i always got this error every single time
https://media.discordapp.net/attachments/693669296504569946/1011107982517469184/unknown.png?width=855&height=481
any help pls and thanks
Check the mail
@prime python close that, go into system tray right click the ToF icon click quit and then relaunch
Not via any automated process. This would be something that you need to contact support for.
-- If you don't have access to the ingame ticket system, or the original email, it'd have to be via email ticket-contact. {in which case, be prepared to provide proof of ownership of the account}
support@toweroffantasy-global.com
yes, i think it's possible, try log out after you got logged in with your current email
Same error ...
i notice alot of ppl have same problem
Have you been able to enter Bygone in the past? Is this something new, or did it happen from the get-go on the first entry?
-- Will DM you to gather specs / details on that system.
when does the event start?
Is it normal that I got my flame gold back didn't lose any of the black gold?
Do you know guys? Is it possible to move ToF folders to another PC?
Hello there, still no solution for 90% loading, without messages? 
where can i report afk guys in dimensional trials?

am i allowed to dual client? 2 different accounts, 1 PC.
@ mods can you guys make sure you broadcast messages in #tof-tweets ive been following the channel and most of the messages are not pushed to my server........ please
#FixAstoraChat
Is there a way to reset your settings? I tried to tweak with the camera and the targetting system and ever since I did that my targetting system is completely messed up.
Is it normal that I got my flame gold back didn't lose any of the black gold?
i have the problem with the crashes and tried the pinned fix for that where i force dx11 but when i use that fix my FPS are at 28/30 max and droping to around 20 while having animations on the screen no matter which setting i choose even with everything turned to the lowest possible setting
is that a known problem and if so is there anything i can try
i would try to delete the GameUserSettings.ini
which is located here
%userprofile%\AppData\Local\Hotta\Saved\Config\WindowsNoEditor
the game should just recreate it with the standard settings but be aware that you will delete every setting you did with that including the possible crashfix from the pined post if you did that
why are the ears so low res lmao
Whenever I try to log in it keeps me in this infinite spiral
Does anyone know how to fix this problem? 
try redownloading
I have, multiple times
your pc might not be able to handle the game
is there any way i can change the server of my account ?
When ToF was released queue problem occurred and i switched server asia to sea but my ping is not stable in sea servers so is there any way i can change my account server?
I've run the game before with no problems- but I logged out of it and now it won't let me log in.
If you click on the current server of the main menu, you should be able to pull up the list of servers
Why has the time in-game slowed down so much? The day night cycle used to last an hour, now it looks like it's several.
but that won't be my same account
Amazing, but it would be nice if the chat worked and it was possible to change the channel during the day. The quality of the Astora server is quite poor.
It's your same account, but you will lose the character you made in the original server
Hello, I need help, does someone know how to solve error 7813028, I can't install the game properly because of this. It stops a couple of minutes when I hit download
Does anyone have any idea why they slowed down the day-night cycle? It's several hours now.
How many gb is this game if you download the resources?
Around 9-10GB for Mobile and 22-23GB for PC.
Then why I can't download it i have 21gb more free space
Having issues with launching on PC
https://youtu.be/2bMZchW43M4
Click "Launch"
Launcher disappears
Launcher reappears, but without the game
So far I've tried:
reinstalling
Option https://rentry.co/fixtof
Discord pin about "DPC Watchdog Violation"
Discord pin about "Exception 0"
My hands are too big for mobile please help
Does someone know?
still havent received outpost stream title despite streaming for over 30 hours and filling in the google form last week
most likely, there is a login issue right now
why me always Disconnected helppp
yes that's the thing i got nemesis king 3* and samir 2* dont want to loose that i want to keep all characters and want to switch server
hey idk if anyone has helped but I had someone tell me a fix. Download the game on your mobile device and it's cross progression it should let you purchase that way!! ❤️
¯_(ツ)_/¯
Unless Hotta (PBUH) adds support for having/bringing one character to multiple servers, you are out of luck
the problems is on my PC?
when i play ToF
after a while it automatically my PC turn off (mostly game crash)
F sad
uh hello why my map bugged, i alr got the towers
clueless genshin player comes to tof
can anyone help why me want teleport always disconnected ?
@tropic trail you have to talk to the little robot on top of each omnium tower
is this a bug or
Maybe restart ur game
oh tyty
Hey guys! does anyone know if the appearance/lobby hall is supposed to not show anything? i want to save a character, but I'm unable to.
Is it normal that I got my flame gold back didn't lose any of the black gold?
Have they fix the claim rewards yet?
I got my 99 flame gold and my 300 crystal compensation
And still have my 99 Black gold
so may we spend our black gold?
its confusing
how to fix this glitch
How can I change the discharge animation? I tried everythin I can, It always ends up with Cocoritter discharge animation
The ears are still locked for me, even though I pulled them.. anyone hear anything about that from the devs yet?
I sent in a customer service ticket though in game.
uh for reference i mean the animal hair pin from the event--
Do I spend the black gold after red flame returned but black gold not reduced?
guys i’m having a really weird issue? when I was changing my wanderer appearence in the backpack, I wanted to make the white of my eyes black. When I save and pay the 10 dark crystals, all the changes go through except the white of the eyes stays white and not black…
@drowsy hamlet you can’t completely turn it off, but if you disable it in settings you don’t get the animation that completely pauses your game for a second
yall havent got his problem in game?
I think restarting it should solve the problem , if not then I suppose contact their cs.
nah my game work now but not in 60 fps
i claimed the black gold and then used it, but it hasnt been converted back into flame gold and my black gold isnt negative, isnt that what was supposed to happen ?
yah , I have the same question
Hello, I have a small problem. My problem is that I can't save the photos in my gallery when I press the save button on my cell phone.... It tells me something about not having access to the folder but the game has all the permissions it asks for what can I do?
iphone or android?
Android
you got enough free storage space?
Yes ;;
thats the thing about android the limitless options isnt restricted to the good thing so it could be anything from the app not registering the permissions correctly to some other app blocking the folder in question
When will this be solved?
could you make a screenshot of the error message an post it
Sure, gimme a sec
Tech Freak working for anyone? Garcia never seems to pop up for me
i usually get loading stuck at 90% for 3-5 minutes then back to server list menu, any solution?
i think huma is bug for weapon switching.
i cant login, stuck at 90% loading screen everytime i try
had to update the app first but i have the same error i am looking for a solution atm
any word on the animal hair pin not working?
Thank you. I'll keep an eye out for a solution
yeah same, then back to the server list screen
i can now
hi guys does the pity for limited banner brings over to the new limited banner?
After last update seems my main account is gone, I can't log in via Gmail or anything anymore :/
my dialoge is slowww is it bc of my pc?
why did my flame gold convert to black gold?
when will black gold converted back to red?
from what i gathered the animal hair pin is only messed up for males.
How come I can't claim any of the milestone rewards? It says lvl 6 required incomplete. But I'm lvl 10
On the black / red conversion, there was an incident yesterday (a malfunction / error) that resulted in such. The correction (conversion back) is targeted to happen roughly within one business week (5 working days).
More details on this and the official announcements can be seen either in the launcher's news section, or on this discord in the 'game-announcements' channel {category of HYKROS OFFICE}.
Could be related to your computer's speed, also could be connection oriented in nature if cutscene dialogues progress very slowly.
Since you can't log into the account anymore at-all, assuming that persists -- then you'll need to use the email-route of contacting support -- and have your account investigated.
support@toweroffantasy-global.com
hi can someone help? i can't login through gmail
Thanks I'll try is just weird it suddenly logged me out and won't recognize my email even to recover password
is the lift strat thingy to farm your climb bannable?
I got the same issue 😭
bruh you cant bind mouse buttons?
Oh jesus what did you do?
?????
I'm having an issue where it seems like I can't do any damage to things in the world. I also can't pick up ingredients off the ground or do damage to enemies. The hit animation is showing perfectly, but no damage is popping up and I can't kill anything. Tried to restart my game and my computer. Anything else I can try?
repost
what does this means
current level cap?
i think my in-game time has stopped working? the game-clock permanently says "dawn."
Conversion back just has not occurred yet -- there's two timeframes for the compensation / plan of action. One that targets roughly 5 working days out from the incident, and one that happened 2 hours in.
ohh how u fix it?
okay thank you
sorry guys wanna ask something, i can't login ToF from this morning, and my connection just fine but i can't still login to the game, anyone have same problem with me?
What happens when attempting to log-in? Also of curiosity, since there's several people reporting such -- is this a Google bound account?
is there any way that i can get the game to work on my laptop? my system requirement is fine but it keeps crashing when i move
ive tried:
repairing the client
reinstalling
praying to god
none of it worked
no clue man, if i succes for entering game and then reconecting again and again
lower the display setting ?
will try that now, thank you 

what is nonwanderer info?
Try re-logging in! In the launcher, there is a three-line icon on top right, click it, log out, and then log in again
Excuse me, I can't change my ID Accounts
When I logout and login again it's same account but it's not same acc.
omg i think it's working
thank you so much!! 
Is anyone else on mobile keep crashing
hello. my friend has an issue on android. every day it automatically keeps redownloading the game. What could cause this?
my problem just like this, any solution? my connection is fine, for youtube or something it's fine
looks like the server is experiencing some issues, lots of delay in game
Not strictly technical - but do all rolls in limited banner produce a Flame Gold regardless of what rarity they are? My number of rolls does not match my Flame Gold after the "refund" fix for yesterdays issues (not enough).
when can i get my third weapon slot? i am already lvl 44.
Third weapon slot is awarded through progression of the story. {meaning, you need to do the primary quest-line}
where can i redeem my Nitro avatar pack?
Does everyone get Milestone rewards? I dont have it
man my game just keeps crashing after the 1.07 update after reaching 99% it just crashes its been like this from yesterday
It's exactly same with me
Mine keeps crashing when I try to team up with others for anything
Sent you a DM to collect more details on your hardware.
@bronze wigeon
Is character customizing a one time thing? Like when u finish u can't customize again
okei
you can go to outfits in your backpack
you too? idk from this morning i got this issues
You can re-customize your character at any time after the creation, including redoing their physical appearance with the exception of their gender. It incurs a cost of 100 black crystals, though.
{minus in the case that you have a voucher}
is there a way to remove the "new" notification from simulacra, it's getting a little annoying to my ocd brain
i cant claim please help me, my level alrdy 22
what happened? i didnt do anything??
Doesn't show any customize
that happens to me if i get disconnected from the wifi for a split second, and i need to reload the launcher to fix it (with that "remember me" worked in this scenario)
Not in the game at the moment to provide a screenshot. However, there's a ring of settings buttons, the top of which takes you to appearance customization. {that is, after in the outfits section}
Please add an option where we can connect our tof account which is connected with Google account can be connected with hotta account also please
My game closes whenever I try to claim achievements
I see that you're on mobile at the moment (according to Discord), are we talking of the PC client?
same issue
Hello ! My game crashes every time there is a loading screen ingame (ruins, enter a new zone, teleportation...). My PC may not be very powerful but the game runs rather well on the world map. Any idea how to fix it please ?
Try re-logging in! In the launcher, there is a three-line icon on top right, click it, log out, and then log in again
Why can't I claim my side by side quest even though I'm way past level 6?
Anyone on iOS still crashing constantly?
It will let me into the game for about 10 mins then crash to home screen and then after selecting the server it crashes at 99% loaded then its just that over and over again unless I come back later but then it's the same thing all over again
There are issues with the side events. It's currently offline so people wouldn't be able to claim the rewards.
Game keeps crashing at 90% on mobile. Is there anyway to fix this? I already uninstalled and reinstalled the game multiple times
How to change my account's password?
No mobile was correct
my keybinds keep resetting every time I log in ugh
Sorry, I'm not sure how to help you with that.. A lot of people are experiencing this bug :(
sometime my loading stuck at 90% for 3-5 minutes then go back at server menu :(( any solution?
ok, just gotta wait then I guess until the devs fix it
any mods in can help me please
Why reroll doesn't work? I created more than 20 accounts, but I didn't get Nemesis
i think it just your luck that suck man
🥺thank you
Any Blue Screen Fix? encountering this when I close the launcher
Can someone tell me what settings to enable to see dmg numbers on screen?
It’s been like that since launch and I’ve just been keeping my eye on the enemy health bar to tell me I’m doing dmg 🥲
is there a fix now for this ? still cant claim this reward
Does anyone know what the estimated time for a support ticket is?
does anybody know how to enable the damage numbers again..? mine are turned off (or bugged) and i see no setting for it
idk i contacted them 3 days ago and still no reply
I've been waiting for around a week now...

You could try a few F-buttons for example the keybindings are hidden/shown on weapon switch when you press F1 besides that i dont have an idea sry
Why theres no google logo here? (Im alrdy binded my acc to google) i wanted to bind said acc to facebook too, is it possible?
Also when i clicked this fb logo it says smth like 'do u want to unbind?'
Why is it so hard to use the cybernetic arm? I just cant seem to start climbing when i use it
???
why i get this when i try to contact support?
auto stopped working for me anyone knows how to fix it? i tried relaunching the app already
is there a way to upgrade the battlepass from the 10$ to the 20$ later on?
i keep getting this message every time i start up the game even though i havent done anything
and here i thought im the only one
@jolly hemlock Ticket is closed temporarily.
@autumn vapor could you close the game and the launcher first (or rather, kill all TOF-related processes.), then run the launcher with Administrator privilege?
that worked thx
On closing the "launcher" and not the game client? Interesting.
If you can send (via DM's to me) any of those crash dumps, would be happy to take a look. (default location is "%SystemRoot%\Minidump")
did i just got ban?
Question:is crashing sometimes when teleporting/entering a cutscenes an optimization bug or hardware issue and cant be fixed from this game devs side
@burnt oar @hard bay Try re-logging in! In the launcher, there is a three-line icon on top right, click it, log out, and then log in again.
If this doesn't work, run the launcher as administrator
Will we be able to link our existing accounts to steam?
Anything official on that?
The ping is getting horrible for me. I can play on Singapore server in other games with 80 ping but this game, it varies between 230-450 [PC client, mechafield]
Where are SEA servers located ?
Nothing official at this time on that one. Would have to wait until closer to the Steam Launch.
Oh alright,thanks 
Is this aeria server? I have same problem..
ive seen that tof barely uses any of my gpu resources, its really heavy on my cpu and ram while my gpu is just chilling, anything i gotta do or is this just poor optimization?
nope but i'm on mechafield, maybe we on same area? not really know all the server name
Well, I can't get the 100 crystals offered to join the discord or the facebook. I can't get anything back. More details: - for discord when I click on "join" they tell me "invalid link" for the discord - and then ask me to reconnect to my account. But they tell me that my email address doesn't exist. // for facebook when I press "register" on the tof page, it sends me back to the game site, I log in and nothing happens
Does anyone know if the game offers any API to grab profile information externally, like e.g. the amount of wishes done?
no
Please make sure you're bot is publishing posts in #tof-tweets most announcements are not being published so arent announced to servers that follow your channels. thank you!
Do you know if there are any plans for that to happen in the future?
is this deal ending anytime soon? (everything except the coin)
idk, but I think there is an API, but not public
I don't think this belongs in #technical-help
It does not.
move this message to #gacha-salt-flex, post haste!
does anyone know why game graphics can change mid game to this. It eventually goes back to normal and then back to this, repeating cycle
Hi all. There was a problem connecting to the server (any). When I try to connect, it says: Server connection failed. Already checked your ip. The problem is in it, but then why do I have updates from the server downloaded calmly, but they don’t want to let them go to the game servers themselves?
Всем привет. Возникла проблема с подключение к серверу (любому). При попытке подключения пишет: Server connection failed. Уже проверил свой ip. Проблема в нём, только вот тогда почему у меня обновления с сервером скачиваются спокойно а на сами игровые сервера пускать не хотят?
Is that hack or bug? I am confused
Look at your ping.
is there a date or timer that says when the limited gift pack ends or do i have to guess 
like august gift pack i assume means end by end of aug but i cant see anything like that would say so clearly
it's limited by the number of purchase I think
Can't see messages in the chat and write them, how to deal with this? 
i hope so cause wanna spend for frigg but idk if i shud pick it up now or later
slideshow fps, any fix
Can someone please tell me when is this "RESET TIME: 11"
Today my game started freezing every 5 seconds for 2-3 seconds. Worked fine since day 0. Anyone having similar issues?
My game crash at my third teleport....and its making my brain go nuts cause game runs fine at my first/second teleport
why did this appear out of nowhere? The game was working just fine for me an hour ago
try quitting from the taskbar
i've tried re-logging in and it didnt work
How do I log out of my account when the "switch account" option is not there?
it's really weird it shows up and disappears from time to time
so i tried to play the game today and it keeps freezing every 2-5 seconds
has anyone else had this and know a work around?
^ anyone?
hmm this might be stupid but.. how do you change password in this game? PC user btw
Hmm try this: On the launcher, go to Game Setting under the Launch button. Click Repair, then run the launcher as administrator
pls someone game is literally giving me a seizure
You can log out of your account on your launcher by clicking the three-line icon on top right, then press log out option. Is that what you're referring to?
Well, I can't get the 100 crystals offered to join the discord or the facebook. I can't get anything back. More details: - for discord when I click on "join" they tell me "invalid link" for the discord - and then ask me to reconnect to my account. But they tell me that my email address doesn't exist. // for facebook when I press "register" on the tof page, it sends me back to the game site, I log in and nothing happens
seems like a channel issue to me, try to change the channel to somewhere 80+
On your launcher, click your username on top right, then press Account Center. There should be a Change Password button in light blue highlights there
I ran the launcher as administrator and it somehow worked. thank you!!!
Nice! Glad to hear that 
Ok thx
At least someone's problems are fixed. At least someone will play this miracle. 
*Хоть у кого-то проблемы исправляются. Хоть кто-то поиграет в это чудо.
*
any ideas on this? i'd like my graphics stay the same through whole playtime
Looks like textures aren't streaming in properly, and are getting stuck at lower resolutions {it's a trait of Unreal Engine}, especially if they go up in quality after sufficient playing.
Will DM you to try to get a better understanding of your hardware.
I don't know if you've gotten an answer but go to Settings > Others > scroll down to Scroll Text Setting. Picking None would turn the dmg number off, picking Default or List will turn the dmg number on
When I open camera mode then take a screenshot, it doesn't save even though I clicked the save icon.
Omg thank you so much!!!!!!
on android?
Bruh I can't download the resources it stop 😭
PC
@mild rock No worries 
@distant ether Are you on mobile? Does it say "fail to save" or did it say it saves but the screenshot doesn't show up on gallery? Edit: I didn't friggin read my bad xD
im on pc
Pls help my name keeps crashing when it reaches me how to switch weapons
where are you looking for the screenshot they are saved in the installation directory
Hello again, are there any new fixes for 90% loading without any error messages? 
Does it say something like "fail to save" when you try to save the screenshot in-game?
it doesnt... i also checked where tower of fantasy is installed and still no screenshot folder
appdata/hotta ?
the game is....
lmao
more like dark
what the f is this? i cant use coco for 80k seconds??
help me
it is what it is lol
one of many features of a desync lag in a server are clocks bugging to a "beginning of time" just like some phones long ago used to turn off and back on to a set time on the clock like 2:00 AM
you can also see this type of bug happening when on the upper right the timer for "Next Chapter in X hours" behaves abnormal changing from let's say 60 hours to -209064801243 minutes or something like that
expect the coco cooldown to reset upon changing channel into a less laggy channel that'll lessen the desync, ofcourse the desync might chase
HELP anyone experiencing game crashing
mine always crash after level infinite
If i buy this box do i get all the matrixes?
hi, does anyone knows how to redeem the free nitro ?
you get to choose only 1
Will DM you to try to gather more details on your hardware there, and if we can get to the bottom of this.
Same here
Well, I can't get the 100 crystals offered to join the discord or the facebook. I can't get anything back. More details: - for discord when I click on "join" they tell me "invalid link" for the discord - and then ask me to reconnect to my account. But they tell me that my email address doesn't exist. // for facebook when I press "register" on the tof page, it sends me back to the game site, I log in and nothing happens
Hi, I couldn't save the photo when I clicked the save button. I'm using Android. Is there any way to solve this problem?
I wanna play with a different account but the switch account button is not there
My game seems to always crash after level infinite, I'm confused why
How to fix this?
Switch to World?
DUDE WHY THIS GAME BE FREEZING EVERY 2 SECONDS
Is it me or the game is straight unplayable in pvp matches? I keep losing FPS, it freezes and I just see them teleport. And btw, I have 0 problem when playing normally
put the phone near a fireplace
I’m playing on pc😭
how do I log out of my account although there isn't a "switch account" button?
It isn't in my settings
if only theres an external display settings so i could lower my settings coz it all started when i max out my settings
I wouldn't recommend that. ^^
@viral notch what're your settings?
PC or Phone?
pc
Like In game?
Those settings would have been wiped (the graphics settings) whenever you formatted the machine, will carry on the rest in DM's.
are u a fire hater
Launcher -> Click Username -> Account Center -> Click Username again.
Nah, bad experience, with mobile devices near fire, they tend to melt really fast. 
my nokia 2005 model doesnt melt at all
alr gimme a sec
yup, turning them down might help, depends on what your pc can handle.^^
You can log out the way I described and log in/register a new account. Or am I misunderstanding something here? 😵💫
idk what I'm doing 
I have turned them all down I’m confident my pc can handle it but it’s just it keeps glitching every 2-5 seconds and annoying af
True, I think the fire might even melt near that abomination of a phone
guys, when will new servers come out?
It do feel that way sometimes 
I hate my laptop there ain't no 3 dots
I'm running Tof on my Samsung Galaxy Note10+ Android Phone on highest settings 60fps no issues here 90ping too good hehe 😁
I had the same issue, I changed the monitor resolution in my windows settings to something and then back to normal and that helped for whatever reason, maybe try this
Ok thank you
There's a shortcut for this, lemme look it up
F11 doesn't work
samsung and apple are both way overpriced
Can you press win+up should maximise it so you can see the icons again 🙂
doesn't work
my laptop is dumb
windows+d
So u changed it to something else then changed it back immediately and solved it?
it closed the tab
I think you need to adjust U.I scaling in the operating system then you can see the menu buttons fine. Guess the screen is high resolution?
You can reduce the size of the text in your setting, i have the same thing when it's in 150%. Just put 125%
Open settings on the game there’s a “full screen display” button in display settings, click it
Not really mate but personally I prefer Android Samsung Note Series for gaming because of the large bezel less 6.8" AMOLED DISPLAY & 12GB of Ram with Large Battery yeah boi 😁
Yup
Yea unfortunately my luck isn’t that good😭
128gb ram ofc...
? so every time i take a screen shot the game says they are save in the folder but they are not there at all, is there an xtra step i need to take to save them
Im a day one Genshin Impact player here never had any issues on this beast of a phone Samsung Galaxy Note10+ 5G Aura Glow Model Android Phone just too good hehe
how
Settings (of your pc) -> System -> Screen (Hope it's the right translation, i'm french)
this is the path it shows in game E:\Tower Of Fantasy\Screenshots but the only screen shot in there is one from when i first made my character
Did you click the save button?
Hello, I have a question.
This Hair accessory, you need to pay 100 Dark crystal to equip it.
Do you need to pay another 100 Dark crystal if you want to take it off?
I can't see any messages in global chat.
Note: I only have this problem on Astora, on other servers chat works perfectly.
Try windows Setting > Display > then change display resolution
Every time you want to change something in your character, you will have to pay for it. Excluding the [Appearance] Accessories
Thank you for the answer!
When i play, the game couldnt render the object well, it's kinda blurry. Is there something wrong with the game? Or its something to do with the settings? i already set for lowest/fastest tho
My spec is
R5 1600
Ram 16gb
Rx 6500 xt
i dont see a save button, once i take the shot it shows the pic and says its in that file path, but ill look again for the save button, thanks
No button like this?
is server offline?
nope
Strange...
i have had a bug where like the + buttons where not on my screen before maybe the same thing is happening, ill mess around with my rez then and see if it shows up then
i have same problem like your, i do the void rift and this happen. hmm
thanks again for the info
hmm i dont know what to do
@heavy inlet @untold wigeon Try re-logging in! In the launcher, there is a three-line icon on top right, click it, log out, and then log in again. If this doesn't work, run the launcher as administrator
anyone else is getting this when trying to connect to Elypium or any other server?
okay thanks alot
Solving these problems would be much easier if we could somehow replicate it...
thank you so much it worked!
Dude my game stops at 90 and then it went back to selecting servers
how to reduce the game from hanging/lagging (not cuz of connections) too much? if have to switch drivers then how?
Reduce graphics. Performance dips are caused by using graphic settings that are over your system specifications.
You know when I start up the game it's currently logged in as guess account hence why UID is 00 in settings.
But when I pick my server and go in and play it shows my current level with the full uid which I binded to my Facebook account but if I go back to Game Homescreen and log out of guess account do I gotta make a Tof Account soo I won't loose my save Progression?
In the guess account I go onto my 2nd character which is on Sea Server which is now binded to my Facebook account but do I still need to register a tof account on home screen which is currently set as guess account ?
I am literally playing on the lowest graphics and the game still hangs each time it tries to load stuff and it took me more than 1m to teleport to points/join any missions
What device are you playing at? What specs do you have?
Every time I try to play the game it ends up on a black screen
I can't see any messages in global chat.
Note: I only have this problem on Astora, on other servers chat works fine.
@untold wigeon @heavy inlet 
@robust wraith To claim the free nitro, make sure your account haven't claimed any nitro before. Go in-game, click the gift box icon on top right (should be available at certain level) > Themed Event tab > Join Discord Nitro tab > press Claim Nitro Offer button. Keep following the steps!
Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz 3.00 GHz
16.0 GB
GTX 1650 super
why i cant claim rewards?
;;p
sad bro im already lvl 19
Reward events like Side by Side are currently facing an issue thus players cannot claim them.
You are likely playing under the minimum requirement, it happens with some intel graphics driver, if you are not try installing other nvidia/amd drivers which could be the issue
You have specs similar, or equivalent, to what I have so there should be no problems. I run 60fps smoothly and hit 90-110 fps when idle or just exploring.
What should I do?
what is you gpu?
Try to check ping, internet, background process in task manager to see if anything is taking all the ressource
Can you please add a full gender changes…. It’s annoying that at the start my game was bugged and it wouldn’t let me change gender.
then why is it happening to me lol? drivers? cuz istg the hangs made me unplayable and i can send a video how bad it is
hello,
i can't play with my main character , i login my account normally and launch the game and choose the server but when i choose ( Valstamm , in my main account which related to this gmail ) the game freezes and the RAM Memory up to 100% ( i have 16G Ram) , but i can play the game in any other server , and the Valstamm server works when i use any other account .
This acc + my main character + Valstamm server = Not Responding and 100% RAM Consumption
This acc + any other character + any other server = Play Normally
Any other acc + character in it + Valstamm server = Play Normally
please help me
are you sure it's the game taking all the ram?
yes
when i try to play in valstamm in my main acc , but when i play Valstamm in any other acc it works normally
are you familliar with logs?, try to see them if anything is weird.
EZ's texture-loading problem seems to have been caused by Discord's Overlay. If textures don't stream in properly, and remain low detail at random -- this would be something to check.
{just throwing this out there for anyone else that encounters similar}
Did everyone got their flame gold back? I still dont have mine. Havent claimed the converted flame gold since the tof fb page told to let it on my mail but my friend who accidentally claimed the converted flame gold got her flame gold back. should i claimed it or still let it on my mail?
what do you mean?
hey guys! 2 questions:
-
I'm not being able to get more than 25-26 FPS (I have a Lenovo Legion Laptop with 3070Ti), shouldn't I be able to get more?
-
Once I try to click purchase on the website, it shows that region not availble, once I click other or other country, the game doesn't show up
Claim it, just don't do anything with it. Full information is pinned on #standard-chat
Alright thank you very much
Excuse me, is this a bug? or am i on the wrong page to find the "Animal Hairpin"?
thankyou
ok send the 'hotta' file in AppData\Local\Hotta\Saved\Logs
But just send the end of it
after the line [2022.08.22-23.13.25:436][ 0]LogTemp: --------------------------------GetConfigFilePath: E:/Tower Of Fantasy/Hotta/----------------------------------
Looking up through the chatlog at your prior images, it's not clear what's exactly blurry. Could you provide an example?
Is this something that happens randomly, all the time, with specific objects?
"Login status Exception, exiting the game"
i play PC
how to fix this? help
yes it's on pc
Try re-logging in! In the launcher, there is a three-line icon on top right, click it, log out, and then log in again. If this doesn't work, run the launcher as administrator
close the entire launcher then open it again
how to show ping on pc?
No way to do that at the moment. Not sure why
Does someone know how to fix this?
Ah right, thought I just couldn't find it. Thanks!
Thanks for the respond. check out this character
when the game detects a new objects appear, the texture is a bit off. this usually fixed by itself after 5 sec
and it also happen when playing in overworld, not only simulacra
hello im not sure if this is the right avenue to ask this but, is this a bug or are these like pre-reg only rewards?
thanks guys it worked
sorry for the delayed message, didnt notice slowmode was on
Excuse me, is this a bug? or am i on the wrong page to find the "Animal Hairpin"?
thankyou
whats the best way to get cs please someone tell me
Interesting, this looks very similar to another person's problem that I was just looking at.
-- Am I correct to assume that Zero's leggings / texture loads in properly sometimes, yet not always?
all bug only male skins
huh having Disconnects every now and then. my software didnt show any down time on my connection. connected with smooth 10Gbps. anyone has this issue as well?
oh lmao okay then X'D
correct
From what i understand , some people are not able to get it due to a bug, so we need to wait a few days for them to fix it. I dont think they are aware of the issue yet at the moment. But they should be able to claim in the next few days
Will DM you in that case, probably want to collect more info on your hardware and software.
oh thank god, thanks
Awesome!
if it could help improve the game development, i'll gladly do it
write to #1007842564726075432
got it
In this case, we might be able to find a program on that machine that's interfering with the engine.
D3D injection / overlays, are known to cause what you're seeing -- where UE4's texture streaming does not properly work -- and assets get sporadically stuck at low resolution. {despite the ingame texture settings being high quality}
does it open immediately after buying the battle pass or is there a delay?
I've bought it via google play, and it's still locked for now
Battle-pass should immediately be available for use. However, you'd need to accumulate points through weekly activities to claim the rewards.
Hello there, are there any fixes for 90% loading without any error messages? 



still locked after i bought
Hi,I tried loggin on today and this happened,I also tried uninstalling and reinstalling the app,still same error are there any fixes?(rlly hope I'm in the right channel since for now I'm seeing only in-game releted things)
I still recieved my FG but I already used the previously converted BG. And my BG right now hasn't been deducted yet. I thought it's supposed to be deducted
Why like this?
Anyone know how to deal with this?
try restarting the entire client
Trying that now
It worked thank you
no worries fren
did anyone have problem with the main story
[hoist the charger backup filter] at aida base in warren?
guys need help. why is my clotho supply not appearing?
i got same problem and this is solve the issue, Thanks!
the Unable to connect to the server. Keep trying? is becoming more and more frequent :/
anyone got a fix for the login status exception yet?
close the entire client app, and re open
So simply restarting works 🤔 Noted
Didn't work for me
Which world boss should i be killing do they all drop the same loot if dont use key?
Try re-logging in. On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
apparently you just have to keep restarting until it gets in
Okay, thanks
you also need to check your tray to see if the client is still there and completely exit everything
Why Astora EU chat is not working? Some info or statement about that?
Yep it does. Sometimes when your internet is meh. The login token prolly bugs out. LMAO the devs might have to fix the way login auth tokens are handled. HAHA
hello i hope someone can help me .. when i start the game it stays back no sound / nothing happens do someone knows how to fix it THX : D
Admin start fixed it for me
Anyone?
Hello, when I created a TOF account I created through Google account and now I wan't to log in on my phone but it doesn't show google there, how do I fix this?
Edit: or how can I connect it to fb or tweeter
Everytime I try to open the game it keeps closing for some reason , is it happening to anyone else ?
DAILY COMPLAINT: FIX ASTORA WORLD/CREW/WHISPER CHAT, IT'S STILL DISABLED AFTER 1+ WEEK AND CHANNELS WITH MORE THAN 4 PLAYERS ARE INSANELY LAGGY.
can you change event animal ears color? the ribbon stays blue no matter what T__T
Yes.
open the client on pc on the top should be ur name click on it go to account center the again on the top to bind account @steep silo
Do anyone experience moving problem in PVP? Sometime in PVP, I press forward but went backwards instead. Is this cause by connection issue or is there a relic with this effect?
Hello, I have a problem from yesterday. I can’t log in in any server. I was log out because I lost my wifi and it’s impossible for me to play on my pc. I try to uninstall and install but without success. I reinitialize parameters of network but change nothing. Somebody can help me please ?
The texte is "Deconected from server"
I have the same issue. I looked it up, and it allegedly happens when there's an update or the server is under a heavy load
I have absolutely no clue how to check if there's maintenance or if the server has too much to handle
I can't log in Magenta, there's no error message or anything it just goes back to the main screen and wont log
thanks <3
Personnally I'm on Lyramiel and a friend can log in. Can you log in in your server ?
It won't even let me try. It says "Login status exception, exiting the game" and immediately kicks me out
when are they fixing this server. always phantasia so lag
I'm in Azure Plane... how do I check if something is undergoing maitenance?
For login status exception problem, try re-logging in. On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
no problem ^^
How do I adjust the ingame voice call volume?
hello is it normal that my game download its on 9% but it always say there is still 7912mb
I've already tried running it as admin. I'll try logging out and logging back in. ty!
edit: it worked. thank you!
For some reason I cant jump while holding w
wut (the games runnin perfectly fine)
why did it show this tho?
appearently if u have "disconnected from server" you can wait for a while like 1-3 mins and then try to connect usually u connect right in! i have this issue every single time i try to log-in even when the server is green or yellow. And also everytime i log-in my controller settings resetting by itself.
Nice, good to hear that!
so anyone can help with my download ?
Looking for help adjusting the voice call volume!
Daily complain:optimize the game so some people wont crash so often when loading screen or teleporting to a new place
how to full screen? I misclicked some buttons and it became like this
Probably settings, and then display mode. Switch to fullscreen.
so no one knows about the downlaod problem ? T-T
alt + enter
thank you!!
I have this problem but waiting not working
np ^^
Hello, I'm having severe fps drops and micro stutters even after tweaking around the settings and restarting the games several times, does anyone know why?
clear eveything in appdata and on the game folder and retry from the downloader
what?
it does go up in percentage but not in left mb
Lol my huma is bugged
oh check if it download something in the folder
The shield bash just flew across the platform while the first one got stucked midair 🤣
i am on android
oh okay then wait it's surely downloading i had a lot of bugs in android but it worked out at the end
i wanna test it on android before deciding if id instal it on pc cuz i gotta delete anotehr game for that
alr thx a lot buddy
why does tof use so much data on my phone? a single dimension trial run is 100 MB
What is this?
bcs you expected an optimized game ? xd
try this : 1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.
^This. If it doesn't work, run the launcher as administrator
thanks you
Anyone know, why everytime i launch the game, it will force close after the logo.
anyone know how to change the game path?
i want to move from HDD to SSD
i copied the game to SSD, but the launcher doesnt change the path automatically even tho i have opened the launcher from SSD
np ^^
hi guys i have a problem the game is just a little bit to small
You'll probably have to re-install the launcher itself.
yes Delete the launcher in the game folder, delete the appdata folder here : https://www.reddit.com/r/TowerofFantasy/comments/wnk98f/excessive_amount_of_drive_folders_tower_of_fantasy/
and install the launcher on their website and you will be able to specify the location
269 votes and 39 comments so far on Reddit
always stuck at 90% loading screen then back to the lobby .... annoying AF
I need some help :/ I'm playing for 2 days now and the all of my chats have been very empty and i have nerver seen a message in there ecept in the "current" chat. So no messeges somewhere else even so i'm on a very full server (thats what its says). I even tried to send messages in world chat but nothing happens except a little cooldown on the send button no error or something? Does someone know how to fix it? I can't imagen that the "red - looking" server world chat is empty
try alt + enter
if you want it would be nice but I don't guarrentee they will adress it now, because of all the other bugs.
help, everytime i log the screen freeze on this popup
Anyone using an AMD gpu? If so, what are your regular (and junction) temps like? Just want another user for reference.
try this : 1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.
uh ty
ok i'm in
You guys know how to resolve the BSOD (DPC Violation Watchdog) this problem is real scarry and i the devs seems to lazy to fix it
Found this in the pinned messages here
#technical-help message
hmm thanks. but isnt chdsk and optimizing drive bad for SSD?
if it doesnt work the problem would be way deeper and you would need to investigate the problem in log files : https://helpdeskgeek.com/windows-10/how-to-analyze-memory-dump-files-dmp-in-windows-10/
Sorry, I have little knowledge about that... GammA should be able to help you better!
no chdsk is not bad for ssd. it sure is heavy but it's not damaging
Defragging is the worst one for a ssd
i dont think this info is useful but here you go
this is what i got after 5-10 minutes
"Day 5" (I was able to play Most of yesterday) and Im still unable to connect. I'm on mobile, 5G Unlimited, IPhone 12 Pro and I really want to get back in the game. I emailed TOF 4/5 days ago and only got an automated reply, nothing more. I also upgraded my weapon to level 30, but it was only showing level 20. Please seriously help me.
help ?
We have similar temperatures. Though my hotspot/junction is a little higher despite my already aggressive fan curve. ToF is the only game that heats up my gpu like this. How are your temps in the menus/matrices/backpack/inventory, etc?
Oh so not just me, is the game down for MT or something
Try re-logging in. On the launcher, click the three-line icon on top right, log out, and then log in again. If this doesn't work, run the launcher as administrator
Easy Solution
1.Log out the game
2.Restart pc
3.Login again
4.Have fun
If it does not work, let me know in this channel
I already did that twice, I think a lot of people suddenly encountered it, myself included
I still need some help.. I'm playing for 2 days now and the all of my chats have been very empty and i have nerver seen a message in there ecept in the "current" chat. So no messeges somewhere else even so i'm on a very full server (thats what its says). I even tried to send messages in world chat but nothing happens except a little cooldown on the send button no error or something. Does someone know how to fix it? Everything should be enabled.. well there is a check in display
what s u r error?
Same as theirs
Second Solution
1.Go too %appdata%>tof_launcher and check if there is this txt intl_auth.txt
2.Go too %localappdata%>Hotta and check if there is this txt intl_auth.txt
3.If the txt is only in one of this folder delte it and restart the PC. Or if it s in both folder delete it in both folder than restart PC
4.Start now the Game now it should work.
I was playing and it disconnected me showing that screen, so I tried relogging and encountered it again
Try running the launcher with administrator privileges.
that won t help try the second soulotion @rain zealot
I've never encountered it before tho and I've been playing since day 1, does that matter or?
I will try the second solution in a bit
its working now thnks
u mean because off the second soloution???
I just launched the game again and it worked, didn't have to do either, guess it was a temp issue
Hey, my brother can't log into the game. Login status exception, exiting the game. Server isn't full either, any help?
it reset my hotkeys tho....
could be but i am glad that it worked
I only speak portuguese help
Easy Solution:
1.Log out the game
2.Restart pc
3.Login again
4.Have fun
If it does not work, let me know in this channel
``` @dire minnow google translater?
Likewise, thanks regardless
google Translater
Anyone got problem with PC log in? My acc log in via facebook on phone, when i try on pc, facebook button not working
@errant glen I'm already using
uh how to fix when I open the app it just closes?
talvez tente o google tradutor
Oh nvm
I logged in through google and I want to change my password!
maybe anti virus programm
i am sry too tell u but that s not possible why do u want too change it?
you can link your Google account to a custom account though
after restarting i got this 😦
or login failed
If o delete the TOF app from my phone and reinstall it, might that let me login to my server? And would that delete all my progress and weapons upgrades, vehicles?
is there a reason my keyboard settings keep reverting back to default setup ?
if you linked your account to a custom account, Google account, Facebook, twitter or anything really no it won't be lost
I was gonna ask that too actually
Thank you
Hello, is there anyway to fix getting stuck on 90% loading screen? It just happened today for me
I had that problem. I restarted my PC and that fixed the issue.
I did that too, works at first but whenever I teleport it got stuck again
Maybe restart your Internet router
33% or 90% loading screen fix Link:https://rentry.co/fixtof
Nvm me then
Thank you! Will try it
any other fixes for 90% loading?
This probably isnt the place to put this but does anyone know anything i can do to fix this? (No 3rd weapon slot) I have tried contacting support via 2 different methods but that was 9 days ago and still havent anything back. (Have tried repairing in the launcher, reinstalling the game and nothing has worked)
my game opens makes a sound and then back to launcher page
The link above fixed it for me, try it
Another BSOD here.
Win7, everything is updated and the latest version.
I contacted the technical support of the ToF - the chatbot has a premade answer about "BSOD" : "it's not our fault, it's all the fault of Windows."
I contacted Windows support, sent them a minidump. They said that the problem is in the anti-cheat of the game. Which was already clear without a response from support.
It's obvious that the game developers don't want to fix it. What a disrespectful attitude towards the community.
don't work for me
what’s happening??
can someone help me with this? ( 1st time that this happen on my screen i'm confused )
Why is the server so laggy? It was okay 3 days ago
Go to the launcher and log out and back into your account and try again. Worked for me
Easy Solution:
1.Log out the game
2.Restart pc
3.Login again
4.Have fun
If it does not work, let me know in this channel
i hope it will work
switch channels to something 100+
We are at 108 and everything is lagging. Even my party is reporting the same thing. They claim it is because of those AFK farmers. If so then these lot are making the entire game unplayable.
didn't work should i try again?
Second Solution:
1.Go too %appdata%>tof_launcher and check if there is this txt intl_auth.txt
2.Go too %localappdata%>Hotta and check if there is this txt intl_auth.txt
3.If the txt is only in one of this folder delte it and restart the PC. Or if it s in both folder delete it in both folder than restart PC
4.Start now the Game now it should work.
does anyone know how i can fix this?
Dont think its cuz of afk farmers, there always ppl playing around and fightning
is it dangerous for my pc ?
no
Specifically that file will automatically be regenerated, its removal won't harm anything.
The game make extremely heat my pc is there any fix i can do? is not a problem about performance cause low and high settings get the same temperature same with 120 and 60 fps cap
What do you quantify as extreme-heat?
+80c
80+ definitely is hot (on the higher end). What's the ambient temperature in the room, and what type of hardware are we talking here?
Then what is the cause? Amazon servers again?
Intel Core i7 4770K, GTX 1060 6GB, 32GB RAM
ambient room is kinda around 30c
I have no idea what would cause that, but it would be weird that players that stay still are causing more lags than ppl who actually run and fight around
Room is a bit warm, so the temperatures are more in line with what I'd expect. Far as what you can do about this -- you might be able to increase the fan curve, and exchange noise-level for lower thermals.
no try it
Is it the CPU that's reaching those temperatures, the GPU, or both?
Other games per example genshin at max graphics get max 65c
Hello my flame gold didnt come back did it come back for u'll ?
GPU
Has anyone gotten this working on any Linux distributions?
In this case, you might want to try a third-party graphics tool such as MSI Afterburner and to use a software defined fan-ramp {to keep the temperatures in whatever range you're comfortable with}. NVidia does not provide anything integrated here for fan control, unlike AMD.
Haven't been able to get in for 30 minutes, happened earlier for only 10 minutes, no idea whats up
Kuura server
Due to the bundled anti-cheat, unfortunately this won't be possible at this time. Meaning, unless a Linux native version of the game is released -- currently it is not supported to run the game under Linux.
- Exit game
- Log out in launcher
- Close launcher in the background
- Open the game then Login again.
that won t work just switch to anther server
stuck on 90% and my laptop sounds so loud, whats with it
For me it worked when I wasnt able to join back
33% or 90% loading screen fix Link:https://rentry.co/fixtof
Is it just me or inside the new quest fortress the server connection just keeps on crashing????
i have that program but i dont know how to do that
How long does customer support reach out to you?
I have a problem, with loading locks 90% in dyrnwyn and desconnect server un Android
- Select 'Settings'. Which is usually the "gear icon" in most of the skins.
- Select the 'Fan' tab.
- Check "Enable user defined software automatic fan control".
- Adjust the fan curve, click apply, and -- continue tinkering with the curve until you reach a tolerable noise-level and temperature level.
hello can somebody help when i start the game it stays black and nothing happens
@safe siren
nice filter you guys have
someone help me,. Its third time i disconnected from the quest
Probably something wrong with your wifi, happened to me too
Has anyone else been experiencing this issue?
I reside in Australia
I have an account on AP - Eden and I have latency of 200ms (my friends also have an account and they have ping of 100-150ms)
I created another account on NA - The Glades and I have a latency of 130-150ms
This doesn't seem to line up considering the "AP region" is more closer to Australia and was recommended to Australian players by the support team
I was hoping this issue would clear itself up however it hasn't.
Anyone else also experiencing this issue?
can i not buy tanium with paypal?
Has anyone figured out why ToF doesn’t let you join server on mobile data for ios
Not yet, however we've been trying to figure that one out. It's not iOS specifically as iPads are generally fine, yet more isolated to iPhones.
Can someone help?
I was playing the game on mobile then downloaded it on pc but when I signed in it forced me to make a new character and I can't get my old character back, when I tried to go back to mobile it opened the new character not the old one, I sent a message to support and they didn't answer. So how can I get my old char back?
Any update on the male Animal Hairpin bug?
thats good to know thanks. ive been searching around trying to figure it out
If you have an iPad, you can try your phone's sim card in it. Thus far, in those who have tested such -- that seems to work. e.g, it's not the sim-card specifically, yet some interaction between an iPhone on mobile data.
Would suggest contacting your carrier and asking if there's any differences between how the devices are provisioned on their network, if you can reproduce that. It's likely the best venue for investigation.
So i left the game downloading on pc overnight because i have a very slow 4mb internet connection. By morning i went to do some stuff and when i came back my pc had re started itself because of a random bsod error, i went to put the game back to download and instead of continuing where it left the download went back down to only 1.4gb downloaded...
i keep getting login status exception how do i fix that?
Hello, I've just downloaded the game now. But still needs to download in game , im having issue with network rn. my question : How big is download data ingame (for android)?
It was at 9gb and it went down to 1.4 so basically all night work its wasted