technical-help

[wicked fog]

What is your android version?
How much free space do you have on the drive where you downloaded TOF?
Are there any other problems?

[errant glen]

https://rentry.co/fixtof

[rotund anvil]

hello

[runic moth]

hey its only me , or there are problem for switch weapon ? when i click A or E Or R they dont work 80% of the time , but work when i wrote in chat or other way

[cosmic hound]

not a renderer issue.

[strong bison]

hemlo, idk why but sometimes i keep getting this one problem where the launcher app got bigger than my laptop's screen and i couldnt switch my acc 😦
i tried scrolling up, didnt work
i even tried the alt + enter thingy, didnt worked too

[frozen thicket]

11
around 20
Playstore
force closed on loading screen

[chilly mason]

i think i found a solution u log out of your acc then log back in

[wicked fog]

Did you check the magnifier mode?

[strong bison]

where cam i fimd it?

[neat path]

can someone tell me the issue with crashing after hotta logo

[heady geyser]

Umm, It’s ipad, my pc runs fine, I’m trying to play on iPad but it’s crashes on 90% loading

[idle viper]

ahhh thanks

[desert bane]

I'm currently looking through the log

[wicked fog]

Do you have Windows 10?

[frozen thicket]

same dude, I fix it by freaking clearing the storage

[neat path]

oh sry i thought you werent here

[strong bison]

currently, ye

[heady geyser]

How you do it?

[frozen thicket]

now another one takes it place

[astral jetty]

Thank you 🙏

[frozen thicket]

app setting and clear storage

[jolly junco]

Good Morning, im having a issue where my fire weapons wont deal damage

[zinc viper]

Don't think i can upload the file here, hmm. Do i have to zip it?

[wise robin]

guys my game is always crashing in the loading screen after the server selection, anything i can do?

[wicked fog]

Start Button + Settings + Special Features + Screen Magnifier, then disable the function

[frozen thicket]

The only thing I know is that you must clear the app data

[wise robin]

wait how on windows 11 tho

[strong bison]

alrighty, i'll give it a try

[desert bane]

@neat path It seems that the problem is that you have an iGPU instead of a dedicated GPU and a CPU that is way lower than the minimum requirements to run ToF. LogInit: OS: Windows 10 (Release 2009) (), CPU: Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz, GPU: Intel(R) HD Graphics

 
``` @zinc viper please upload the log file to pastebin like BAHAMUT6585 did it

[chrome timber]

Where my game didn't want to open anymore, when I start this message appears in the photo, could someone explain it to me? I've tried several things on youtube but it's not right. Sorry, I'm using translator. https://cdn.discordapp.com/attachments/475055257026691072/1010886924766023751/P_20220821_091040_vHDR_On.jpg

[neat path]

so there is no fix?
i mean i was told to delete the launcher and install it again...

after doing that it loaded for me twice like that and now its not working

[mighty geode]

Does anyone here play with a PS4 handheld, I use mine to play Steam games just fine, but ToF wont accept it

[errant glen]

what s ur hardware gpu cpu etc?

[wicked fog]

Close all third party programs, close unnecessary processes and try to run TOF, maybe you have 2gb of memory on your VIDEO card

[wise robin]

?

[unkempt yew]

how to fix tof black screen after launch ??
I've done repairs and also uninstaller/installer again but it still doesn't work?
and also have followed GameUserSettings.ini steps in \AppData\Local\Hotta\Saved\Config\WindowsNoEditor\ still not working

[wise robin]

did same also didnt work for me

[wicked fog]

Turn off antiviruses and try again

[strong bison]

aha got it! thanks a bunch

[fading igloo]

it don't work

[chrome timber]

yes, but would it accuse this error even after 2 days of playing nice? With lots of things open?

[desert bane]

@wise robin Windows 10 and Windows 11 are basically the same except for the UI

 
``` @neat path The only fix would be to buy a new PC because yours is just to old to run any modern game

[mighty geode]

Does anyone here play with a PS4 handheld, I use mine to play Steam games just fine, but ToF wont accept it

[wicked fog]

Weird, I'll research the question and answer it!

[heavy bronze]

When I try to install the game it says "No version available" Can someone help me please

[zinc forge]

really why this game don't work

[zinc viper]

@desert bane https://pastebin.com/7AWKMDze

[chrome timber]

Thanks

[neat path]

i can play the game without crashing if it loads after the hotta logo..
i have loaded the game successfully 5 times from launch

[wise robin]

yeah i meant how do I clear files on pc. I reinstalled it twice now, still doesnt work. and the game runs quite well, just if i want to go into the server again it crashes in loading, also ingame sometimes

[heady geyser]

I didn’t clear any storage, idk why it works now but when I moved in the game, it crashes…is there by chance my iPad can’t handle it? What is the requirements for the game, for iPads?

[heavy viper]

I cant see my world chat any solution or help

[zinc viper]

I might have to buy a new pc fr, cause it was doing fine since launch ahah

[zinc forge]

really my game too crashing after logo

[errant glen]

are u maybe chat banned`?

[heavy viper]

i dont think so

[lucid mirage]

Do you know what he doesnt work ?

[chrome timber]

It's actually 4GB.

[heady geyser]

I just want some clarifications so I don’t mistake it as a technical problem from the game

[zinc forge]

also it really rare to start successfully but that don't let me to the server again, and tech support still don't answer

[errant glen]

the chat system and the friend system are using a differnt server maybe u have no connection to it or they are offline

[wicked fog]

Search in your language about FILE PLAYING on Windows, or rather how to make it, I think the problem is that your disk does not have the ability to allocate some space to swap files
I will try to do it in your language and actions which you understand, but I do not know what I can do, so try to find it on the Internet, if you can't find it in a language you understand - write me

[sleek plinth]

Hi, i got a bug with Dandelion. When i open it and seeds flies i take one seed and after i got a invite to dungeon what i accept. When i back to dandelion i see it unactive.
So now its a buged i cant complete my Navia location for 100%.
Need help.
upd. i try to w8 few days but it still unactive

[desert bane]

I'm sorry I don't understand what you're trying to say

[zinc forge]

help this game don't let me, i wanna play

[heavy viper]

I guess have to wait or is someone here from astora and has the same issue maybe than its chat server off cause current works fine crew too

[neat path]

one question... genshin and tof have the same requirements...
i can play genshin but not tof
any explanation?

[heady geyser]

I got a bug too on the water core throwing thingy, it didn’t pop out the black nucleus after attempting multiple times.

[errant glen]

maybe contact the customer support and repot the bug in #1007842564726075432

[zinc forge]

i don't know about genshin sorry

[sleek plinth]

@errant glen
ty i will

[neat path]

sry i didnt mean to reply to you

[errant glen]

np

[light sleet]

hello guys

[desert bane]

Your CPU and GPU are too old to run any modern game and you're using the iGPU instead of the GPU, you can change this by disabling the iGPU in the BIOS

[chrome timber]

I found some but they talk about media player, even searching in English

[light sleet]

is this game worth it or its suck ?
Cuz I've heard before that this is like cartoon stuff

[zinc forge]

but i have crushes after logo, since cbt and now it black screen, also it don't let me to server with my charter created

[errant glen]

#gameplay-help not here

[fringe scaffold]

Hi, I'm new here. So I pre-registered tof but only got the chance to play today. Do I just login using the google icon?

[zinc viper]

I might change to my tablet then for now. Its weird that it was working since launch then stopped today, hmm

[lucid mirage]

Sorry do you know why my game is stuck ? Qrsl doesnt work

[light sleet]

press ALT+F4 and it will login automaticlly

[fringe scaffold]

This is on mobile lol. And I'm not falling for that

[chrome timber]

I'm also thinking about resetting the PC would it work? I can still run large games like GTA 5 on average without fps problems

[neat path]

does my potato pc gotta do with game opening rarely and not the rest of the times?
idk i m not satisfied with this rng based game opening

[wintry quartz]

Updates on the false bans yet or not? Anyone actually been unbanned? Hello does cs even work during the weekend? I need answers please. I havent been able to play for literally 6 days now. Still no reply from anyone just automatic bot replies

[errant glen]

.

[wicked fog]

I figured out how to do it.
Open the search engine, 1 icon at the bottom left, after the Windows icon, enter there "My Computer", then at the top select "Computer" mode, look for the section "System properties", click on it, Opens the menu "System properties", then find in the "Advanced" function Speed and click on Settings. ..., there you choose Advanced again, then in the Virtual Memory section you see the size of the swap files, I have it 10240 MB, if you have less than 4000, go to the section by clicking the Edit button, turn off Automatic Volume Selection and set your memory capacity from one of the drives

[desert bane]

@neat path Unreal uses more resources overall than this trash called Unity.

 
``` @fringe scaffold If you have an account you can just login if you don't have one you need to register one

[lucid mirage]

And the game doesn’t work 😭

[errant glen]

it s not legal

[heady elm]

Please help me out with this error code (7830009) thanks!

[zinc viper]

@errant glen gotcha!

[errant glen]

np
editing the game data and configs isn t alot and ban able

[wicked fog]

The basic rule of weak PCs - use a single process, if you have a game open, forget what music from the browser. Otherwise you will have 2 power consumers.

[fast sparrow]

How can I fix this?

[umbral zealot]

day 6 of not being able to login due to connection loss and login exceptions...

[errant glen]

easy solution.

1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.

[safe egret]

am I able to play tof with an iphone se 2020?

[fast sparrow]

Oh

[umbral zealot]

like I told you the last time you told me this, that, and every other "easy fix" solution hasn't worked for me

I really really wanna like this game, but the fact that the game itself will not let me play it is really putting me off playing

[cold merlin]

any update on logging in issue???

[errant glen]

If you're on PC delete the intl_auth.txt (which contains your token that the games uses to log you in) located in %localappdata%\Hotta to regenerate it at the next game start

try that than

[umbral zealot]

I'll give that a try, thanks

[errant glen]

which issue u mean?

[cold merlin]

like i'm always stuck in intl webview stuff when i log in my facebook acc

[wicked fog]

Did it help you?

[cosmic hound]

Servers are shitting the bed rn, playing today is not optimal exp.

[umbral zealot]

Yeah there is no intl_auth.txt file in there

[fringe scaffold]

I pre-registered, so if I login through the google icon, will I get the pre-reg rewards or does it count as a new registration? Sorry if this is a silly question.

[errant glen]

restart ur pc and than try to start

[umbral zealot]

I've done that already

[chrome timber]

Era pra mim vim para esse lugar certo?

[desert bane]

Everyone gets the pre reg rewards it doesn't matter if you pre-registered or not you just create a new account if you don't have one

[nimble bridge]

what does this mean?

[errant glen]

normaly the intl_auth.txt will be regenereted when u restart the game

[wicked fog]

Sim
Please use English words, although I don't care anymore, it will be easier for you.

[limpid herald]

have the same problem it seems that the txt file gets deleted when you get that login error

[errant glen]

the server is full with characters so u can t create a new charcter on that server

[nimble bridge]

oh alright!

[errant glen]

no problem

[fringe scaffold]

Thanks for clarifying

[umbral zealot]

yeah nah, no text file period, I also tried reinstalling the game to no avail

[desert bane]

@umbral zealot @limpid herald Please look for the intl_auth.txt in %appdata%\tof_launcher and delete it, this will result in a logout from the launcher

[umbral zealot]

wait that's a different location, let me have a look

confirmed, I'll try this

[limpid herald]

prolly not gonna work but ill try

[umbral zealot]

ikr lol

[errant glen]

it will restart pc after that and it will work ig

[true patio]

Hello,

I have the same problem. with the default router of the ZTE operator if it works, with my Asus RT 1200 it does not.
Did you manage to fix it?

[limpid herald]

yeah didnt work

[chrome timber]

Thank you very much, thank you very much, I didn't know what else to do your right, I'll keep playing if I have an error I'll try to restore the PC, and the video card, but it seems that your right

[errant glen]

did it worked?

[pulsar atlas]

how can I play with my account in other pc? I put my account but data hasnt loaded

[errant glen]

just sign in and u can play or what is u r probloem?

[hasty tide]

Guys I can’t enter the server with my character but can enter any other server… anyone can help?

[errant glen]

what s the error message?

[hasty tide]

Disconnected from server

[wicked fog]

If it doesn't help, we'll look into it further xD

[ivory frigate]

why am i crashing?

[placid kelp]

Did anyone stuck in hotta logo too ?

[hasty tide]

?

[pulsar atlas]

My game doesnt load, I enter in the tutorial and I have to choose name

[errant glen]

where the acc information correct?

[hasty tide]

my gaming became glitchy, any advice.

[pulsar atlas]

yes, in the launcher my account load

[chrome timber]

I'm going to play for about 10 minutes, close the game and try to open it again, if I open it I'll play another 10 minutes and close and turn off the pc, and open it again, if nothing has gone wrong in this process I think you managed to solve my problem yes

[hallow drum]

anyone else getting the issue where on trying to load the game it will either crash the game or break your computer?

[errant glen]

u r on the right server?

[pulsar atlas]

yeah

[umbral zealot]

yeah, it worked, but the text file was in the location that @desert bane said not the one you said, thanks for the help guys 💜

[zinc viper]

Got it working!

[errant glen]

np

[heady elm]

email to the support of the game

[errant glen]

u need the txt do be in both folder @umbral zealot

[zinc viper]

All I did was restart lmaoo My pc is like 7 yrs old too! Definitely gonna get a new one Black Friday though. Thanks for assisting~

[radiant edge]

Some folks unfortunately have issues-

Whenever you say "break your computer", you mean a BSOD, abrupt poweroff, reboot? What type of symptoms are you seeing here?

[lime rune]

is there any way that i change the mail that i use to log in my account to another mail?

[jagged basin]

Someone got reply from tof support about Twitch drops?

[hallow drum]

The system makes a memory leak sound and freezes

[frozen thicket]

me but on phone

[radiant edge]

Memory leak sound-- as in sounds repeat, screen freezes, system reboots? Any visible bluescreen? Or does the display go blank-

[hallow drum]

Sound repeats, the screen loses connection and I have to flip the power to reboot it

[radiant edge]

Possibly a failed TDR {display driver crash, which doesn't recover}. Will DM you.

[primal glen]

how does server overload works?, does it effect server where my character at, or what ?

[wintry quartz]

How bout has anyone got a reply at all from support? Ive been waiting almost an entire week with nothing but an automated email. That btw is already generated before you even send your ticket in.

[errant glen]

easy solution.

1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.

[wicked fog]

I'll wait for news)

[wintry quartz]

Why does everyone just ignore the false bans now? There is literally no help to be seen anywhere

[rough talon]

Hey, I can't launch the game from the launcher. I tried reinstall couple fo time. I think there is an issue with my AppData folder. Hotta, tof_launcher etc are not in it. How can I know if they are installed elsewhere ? Can I force the game to install them in AppData ?

[tender hawk]

what false bans are you meaning. who got banned?

[honest sequoia]

For those with no damage number text showing up (your damage still registers but you cant see the exact damage dealt), I fixed mine by changing the marked setting from None to Default

[true sleet]

my mobile progression is bind to twitter but i cannot sync it to pc

[chrome timber]

Your all right, no problems

[true sleet]

This is frustrating, what do i do?

[lone shale]

Everytime I open the game I am stuck on this and nothing ever happens

[radiant edge]

Does the audio for the opening logo scene keep playing? Or both audio and video freeze? Game application eventually close, or does it just hang there indefinitely?

[lone shale]

there is no sound at all

[radiant edge]

Will DM you, let's see if we can get to the bottom of what's going on here.

[jolly junco]

I have this tried this and this does not work. Still no damage from the fire weapon. good idea though

[solemn loom]

Unable to edit character appearance, it still charges me the 100 Dark Crystals. Anyone else have this issue, or a fix?

[hasty tide]

Game keeps forcefully shutting down when everything is running fine. It’s getting out of hand. And refuses to log back in for at least five minutes

[solemn loom]

Unable to edit character appearance, it still charges me the 100 Dark Crystals. Anyone else have this issue, or a fix?

[wind matrix]

can't get up the astra omnium tower, my char keeps on dropping off the platform even if im standing in the middle of it

[lethal geyser]

why are tower of fantasy keep crashing on my pc? Is there anyway to fix it?

[sick horizon]

Does anyone have a solution ?

[daring crescent]

my game hasnt been working since i updated to 1.01, ive tried reinstalling and it still doesnt work

[frigid abyss]

Any suggestion will be welcomed, im the bottom screenshot
I've tried reinstalling the nvidia driver, the game, changing gamma and so on. No luck

[analog sage]

Anyone got a black screen problem in mobile?

[astral cape]

When's the next level cap? 😐

[tender hawk]

today

[tender hawk]

whats your gpu?

[frigid abyss]

RTX 2060
My friends, both who have the same graphics settings ingame as me and have the shadows not so black are using GTX 1070 and RTX 2060

[tender hawk]

1. Download the latest installer from the Website and put it on the Desktop
2. Disable Antivirus
3. Open the alread created folderlocation of ToF and delete the Launcher Folder completely
4. start the installer WITHOUT admin

[wintry quartz]

all the bans that were happening on the 16th and after, there's tons of people who have been confused and wanting answers, but nothing has been happening and support has just been sending out automated emails to everyone, like no-one done anything wrong their anti cheat is just garbage, we started seeing people get unbanned but it was only people in the SEA region and were still waiting for people getting unbanned from others, like EU and NA

[tender hawk]

download driver booster free and look for updates that might be missing

[late kestrel]

this game is Chinese right? is it possible to get Chinese voices on the western release?

[errant glen]

no it s already with english voice

[dusk siren]

Idk how the guarantee on this game work, am i not supposed get the limited chara or smthing?

[glass bronze]

50/50 only. The guarantee is at 120 (worth of FG) since you can buy the limited char with currency.

[dusk siren]

Well that sucks, thank tho

[hardy vapor]

How to fix the game according to this channel:

1. Disable security
2. Download adware
3. Get better pc cuz apparently this game is an AAAA Title and requires at least RTX4090 and intel i69 cpu.
4. Do not blame poor coding and optimization EVER because it's always your fault

[topaz portal]

Still stuck on this. Made a new character and the opening sequence and battle worked fine. Then at this point to enter the world, I get the disconnected screen. This is day 4 and I can't get in to finish my quests and achievements. I'm trying to play on mobile with 5G unlimited data and want to know what's going on and how I can fix it or if I should give up. Thank you for any help.

[wintry quartz]

you unbanned yet or you also still waiting?

[late kestrel]

yeah. and you can change it to Japanese, I just want to change it to original mandarin voices.

[frozen bear]

Tower of fantasy launcher not working even after resetting, what to do?

[radiant edge]

Don't know without more details -- yet would be happy to help you troubleshoot. {sent a DM}

[hardy vapor]

its sunday, it's out of office hours so don't expect any action

[wintry quartz]

are you actually being serious rn?

[frigid abyss]

It updated my sound driver, thanks for that. However the issue is still there with the shadows being pitch black

[hardy vapor]

ofc I am.

[wintry quartz]

this shit is fkn wild, its been an entire week with just a single automated email

[undone siren]

I can't progress with the story because the game keeps freezing and crashing towards a certain area

[true sleet]

How do I fixed Error Repeated Binding???

[shell whale]

is it really supper lag at SEA aeria server? started happening about 6hrs ago up to now... 😦

[wooden karma]

hi yall, im new and i need an advice. The "New" at the simulacra is there for a few days and when i open the simulacra menu there is nothing 'new'. Is there a secret place? somewhere hidden that i'm missing? it is very frustrating!

[azure mason]

Nope, that has been there for a while. I started on launch day and it's been like that ever since, even though I don't have any new Simulacra or story quests to complete.

[frigid abyss]

@tender hawk I fixed it, using the nvidia profile inspector set global and tower of fantasy profiles to default it now I can see, thanks for the suggestions though

[weak helm]

any fix for this yet? stuck on loading 90% then kicked me to server selection

[wicked fog]

did you change the color gamma settings via nvidea?

[wooden karma]

ahh ok, thank you!! I was worried that im missing something.

[frigid abyss]

No. It was the 3D advanced settings on the global profile, most likely the shadows cache being set to unlimited or any other option

[crimson summit]

Anyone help ? I tried to claim my free nitro but

[true sleet]

Been asking for a while and there is no solutions online, I want to play the progression I have done from my mobile on my pc but its not working. It constantly shows Repeat Binding. What is the issue? Can someone help?

[tender hawk]

thats not an issue that can be addressed in this channel, this is operation is limited to the support

[devout merlin]

I would like to know when they are going to fix the bug with Nemesis with joystick the load puller doesn't work it activates the cross but doesn't happen? only with the mouse it pulls!!!

[tender hawk]

no problem

[wicked fog]

Have you picked up such codes before? Like free nitro for the first month or 3 months

[visual topaz]

i have the same issue, reinstalled the game and did everything the support tells u to do but it still crashes at 90% pls anyone help us

[wintry quartz]

Im well aware that this issue cannot be solved within this channel or discord, but its the fastest place online to get updates for other users if anything has been happening or others are getting emails or even unbanned for that matter.

[fallen flicker]

Is it a nitro scam ? Lol even I didn't get it

[tender hawk]

its working

[fallen flicker]

Not for me and most of my friends

[errant glen]

u ever had nitro??

[fallen flicker]

Nope

[crimson summit]

I didnt

[daring crescent]

How to fix tower of fanrasy update error?

[errant glen]

what s the error???

[tender hawk]

1. Download the latest installer from the Website and put it on the Desktop
2. Disable Antivirus
3. Open the alread created folderlocation of ToF and delete the Launcher Folder completely
4. start the installer WITHOUT admin

[wicked fog]

Let's figure it out, there's nothing to do anyway.
I'm going to turn on the fonk now.
The condition for discord nitro is:

1. You do not have an IP from Russia, as well as Russian payment systems, examples:
   1. Visa local network (issued in Russia)
      2) MasterCard local network (issued in RF territory)
      3) Local network of "Mir" card (issued in the Russian Federation)
      And also you have previously participated in such promotions

[crimson summit]

Its an ingame free nitro for new people like me

[daring crescent]

I am on mobile🗿, should i disable mobile antivirus?

[echo radish]

Yo anyone knows why I see a white dot on my map but the lava aint here to be cooled ?

[shell whale]

why is it so lag? SEA server aeria

[undone garnet]

how to fix not getting first purchase bonuses when buying tanium? SMH

[visual topaz]

what means without admin?

[tender hawk]

you cannot fix anything on mobile

[pulsar atlas]

Can I change my account gender?

[echo radish]

And anyone knows how to screenshot in the game ? Im on my knees

[tender hawk]

without administrator privileges, in other words just start it with double click.

[daring crescent]

Then when will it work, i havent been able to play the game for a day now🗿

[errant glen]

no i don t think so

[fallen flicker]

I'm new and all conditions are ok but don't get the last one

[echo radish]

You can but only on paper, not the physical apparence

[visual topaz]

oh ok thxx!

[pulsar atlas]

And can I change an account email?

[tender hawk]

You can change your gender symbol but not the one assigned to your main character that you created.

[wicked fog]

If you have not previously received bonuses such as nitro for 1 month or 3 months

[edgy mesa]

in my situation I have PC which is perfectly fit in minimal specs [not written by dev but in practice] and I had to install game on SSD not HDD

[oblique anvil]

anyone having problems crashing on launch all of a sudden

[daring crescent]

☠️

[fallen flicker]

Haven't received any bonuses
Anyways I'm not interested in nitro either

[echo radish]

Please anyone knows why the lava aint there and they be telling me that the nucleus is ready to be taken

[mighty shale]

Just keep waitin

[pallid salmon]

my bank wont let me spend money for this game

[echo radish]

aw man

[pulsar atlas]

?

[hearty rose]

how often does the game update?

[echo radish]

this was a gold one 😔

[loud remnant]

Can someone help?
It’s always stuck at 90% then after the loading end, it back to login screen

[wicked fog]

Contact game support via email

[wicked fog]

https://rentry.co/fixtof

[loud remnant]

Thanks but I’m using ipad, any other way?

[sullen ore]

try repairing your game files, go to your launcher and click on the settings then choose repair

[daring crescent]

Anyone? Also this is not a space issue i have 102gb free space

[sturdy sonnet]

Hello there I'm having a problem whenever I try to login I get this "Login status exception, exiting the game" promt how do I fix it ?

[daring crescent]

try and except

[wicked fog]

Do you use the beta version of ios?

[rugged frigate]

wait is this a bug or i'd have to pull again for her weapon?

[loud remnant]

Beta? No i only use the original global version

[rugged frigate]

someone helppppu

[wicked fog]

No, this is not a bug, the game prompts you to continue to open Gacha, in case you do not have the required amount - you will be offered to buy for game currency

[sturdy sonnet]

Wdym by try and except can u please elaborate

[wide ermine]

how do I hide the buttons I have to press? (like the Q, V, Space etc.)

[wicked fog]

Scroll down the list)
You only have 14/100, but you show 9

[tender hawk]

scroll down a bit it should be level 1

[daring crescent]

i was joking..., good luck tho

[rugged frigate]

[wise forum]

whys this dude above me if he took 30 more seconds to do it

[rugged frigate]

holy okay it was down there, my heart stopped for a sec

[wicked fog]

It's good that everything is in place, if you have any questions, feel free to contact me, have a nice game!

[errant dew]

Stuck at 90% everytime i tried to teleport, after that it kicks me out of the server

[wise forum]

it makes no sense that this dude is above me when i cleared faster

[wicked fog]

Try a forced reset, not a simple reset, but a Hard Reset

[errant dew]

Bruh

[hasty tide]

i wanted to buy season pass, but the game is not out on steam yet, the google store is not avalible in my country, paypal is not accepted so i won't 😅

[wicked fog]

Do you have a proxy?

[tender hawk]

i just want to highlight again, if you own a SSD in your Laptop, use it.

[hasty tide]

i don't even know what is a "proxy" other than "ergo proxy" anime title, so i guess i don't xD

[wise forum]

anyone know the answer to this

[young quartz]

When you start the game on behalf of the administrator, just a black screen and the fans on the video card are gaining maximum speed and nothing else happens, Windows is clean and the latest drivers have already been rechecked. I attach a diagnostic file

[tender hawk]

never use a proxy it might get you banned, its not confirm with the ToS you agreed

[sturdy sonnet]

Anyone know the problem with the login status exception thing?

[wicked fog]

Proxy - permanent V P N, but without changing the location, i.e. if you choose IP in the UK, then the next time - it will not change, and will be the same

[hasty tide]

ok i will never watch ergo proxy again ;_;

[wicked fog]

I don't know, I haven't found any other ways to buy a pass from russia)

[mystic notch]

Anyone having workaround for the Disconnected From Server error upon trying to log into a server? I’m unable to join my usual server since last night, I keep having this error message (on the login screen) but I was somehow able to join and create a character on another server
I’m on iOS. Server was ranging from smooth to hot but never overcrowded

[tender hawk]

its confusing anyways

[tender hawk]

It still is against ToS and bannable thats for sure.

[wicked fog]

I'm waiting for a ban for wanting a pass

[tender hawk]

Have the Launcher running andj kill it with taskmanager . Open the Folder of ToF Tower Of Fantasy\Launcher\intl_service and delete intl_service.exe this requires you to relogin again. start the launcher again and try if it works

[tender hawk]

im not saying you get banned but its bannable

[mystic notch]

I am on iOS. I have tried to kill the application and reboot a few times as well. Tried to reset my cellular data connection as well and to no avail. I’ve been able to join another NA server and create a new character but I’m still unable to join Libera for some reasons

[tender hawk]

on ios you cant fix problems yourself

[wicked fog]

Try Hard Reset, (not a reset, but a forced reboot), if possible try to connect to someone else's network, for example - a friend's Internet, or wifi (yours, but not public)

[split fog]

hey, actually just learned about this game yesterday after discord sent me me a promotion. issue is that i have the code, and it says to go to the tof website to use it, but i cant find where im supposed to plug it in. any pointers, please?

[thin latch]

Hello, I have a 2* Nemesis, a 1* Zero, and a 0* Tsubasa. Who should I use my choice on? DPS or Shieldbreaker? And if so Crow, Samurai Or King or Meryl? Thanks

[mystic notch]

Hopefully I won’t need to redownload tonight when I’ll be home. So far I can’t login at all on my birthday lmao

[frigid abyss]

In case you wanna note or remember what it was, I checked setting by setting one by one till I found out which one it was and it's the "Antialiasing - Transparency Supersampling" If you set it to Sparse Grid Supersampling it just makes your shadows too dark in this game.

[thin latch]

I'm mostly thinking shield breaker. So King or Meryl

[mystic notch]

This is technical help, you’re in the wrong channel pal

[wicked fog]

With such questions you should go to the section #standard-chat

[thin latch]

Thanks

[wicked fog]

show screenshots)

[toxic lance]

For some reason, since a few days ago, I can't connect into a server for more than 20 mins, and when I get disconnected, I have to try several (max was 12) times before connecting into the server. Even tried ln other server, but nothing seems to work

[wicked fog]

Do you have Google on your phone?

[sullen ore]

you can exchange it ingame

[mystic notch]

Had wife turn on hotspot on her phone even though we’re sharing the same carrier and it worked hahaha! Thanks for the assist

[wicked fog]

Are you logged in with a username and password?

[split fog]

thanks

[wicked fog]

No problem, have a good game!

[tender hawk]

thanks for sharing!

[wicked fog]

What?

[prime shell]

when i log in it shows me this, anyone knows why?

[wicked fog]

So go to the launcher on the PC through the email and password, and through the launcher tie google

[wicked fog]

try this for any login exception errors:

1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.

[radiant edge]

Max fan speed and a blank screen with no signal. Checked the Windows Event Viewer {System tab}? Sure does sound like a Display Driver crash.

Does it come back from this, or do you need a hard restart?

[wicked fog]

let me know if it doesn't work out

[obsidian geyser]

Is there anyway to show ping in pc version?

[hasty tide]

will I be able to recconect my current ToF account with my STEAM account when it launches, or will i have to start playing all-over again from scratch?

[young quartz]

The display remains black and requires a hard reboot just like that

[tender hawk]

sounds like this one

[radiant edge]

Tempting me to get my old Vega Frontier out and see if the same happens. Anyway, will DM you.

[young quartz]

It's just that everything is fine in other games

[tender hawk]

this game is in early stage so there is optimization updates coming

[sullen ore]

have you tried using custom settings for the game in your GPU software?

[lime widget]

its been about 4 days an no replyt from no support emails, in-game customerr support messages, OR DISCORD HOW DO I GET MY MISSING PASS ITEMS?

[plush swift]

If I paid for a monthly subscription (for the black gems) is there a way to change the sub to another server?

[split fog]

hey, the appearance screen says you can import the character you make, but where do i go to do that ingame?

[lime widget]

its the collectorsn pass items

[plush swift]

yeah, realised 😅

[daring slate]

Y it say this?

[hasty tide]

pls help i want to buy season pass but i hesitate

[vapid kindle]

try this for any login exception errors:

1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.

[tribal stone]

its happened to me a few times i just restarted my pc and it fixed it

[vapid kindle]

pretty sure it will stand as a standolone client

[daring slate]

ok thx

[robust zealot]

Guys when i enter my world (pc) it loads till 90% then kicks me back to server select, help?

[heavy hatch]

how do i fix my ds4, i can only move around using it, triangle and circle only opens the menu

[hasty tide]

ok i buy season pass

[vapid kindle]

https://rentry.co/fixtof

[hasty tide]

I play on the Elypium server on my phone ( iPhone 13) but I only have server disconnections, I don't understand?

[vapid kindle]

iphone 13 faces some issues rn :|

[sharp phoenix]

How about mobile i encountered same issues ?

[vapid kindle]

which device?

[tribal stone]

i bought it and kind of regret it theres nothing in the pass worth getting unless you want the $20 edition for the outfit

[wind garnet]

i can't loot food or deal damage with fire weapons

[vapid kindle]

change line/channel

[wicked fog]

Have you checked the problem on other devices?

[hasty tide]

Yet I can play on the "green" servers but yellow and red impossible @vapid kindle

[wind garnet]

this worked

[young quartz]

No I use the default settings

[vapid kindle]

great :)

[hasty tide]

it's normal ?

[vapid kindle]

not normal, but iphone 13 faces a lot of problems rn, sorry :/

[sharp phoenix]

Android ? My ping was 30-40ms but always have 70% chance to disconnect every transit ( : ˘ ∧ ˘ : )

[vapid kindle]

nono, which phone do you have?

[queen narwhal]

finished everything but im still short of 210 Points

[vapid kindle]

new missions will be available on monday

[sharp phoenix]

Mi poco F3

[queen narwhal]

ah i see thank you 🙂

[icy valve]

does anyone know why my minimap is not showing? It only shows the icons and stuff but not the map itself

[vapid kindle]

please check specs in #faq maybe you don't meet the minimum :|

[quaint tapir]

Download ds4windows.
Then use xbox mode.
It is in Other setting.

[heavy hatch]

im using mobile

[sharp phoenix]

U mean this ?

[vapid kindle]

yeah

[hasty tide]

somebody know how i can swamp wasd keys with arrow keys?
i already tried using fn + W or going to the setting of the game but nothing work

[long sable]

guys do you noticed laggs today or is it me?

[languid flame]

is it possible to change the '1' Keybind to a side button on the mouse? tried doing it and nothing happens.

[vapid kindle]

servers are busy^^

[vapid kindle]

afaik not yet

[languid flame]

Ah, : ( okay. Appreciate the response.

[loud remnant]

Same here, mine always get kicked to login screen when the loading is 99%

[pulsar plank]

Anybody having server disconnect issues? I m on Starlight server and it keeps disconnecting at the login

[quick root]

damn support has not responded for 3 days

[vapid kindle]

sadly support is rather busy rn. what problem are you facing?

[fathom grotto]

Help me !! I am not able to login into tof using Google account on my laptop

[quick root]

I am writing to them about a dead chat on Astora (Europe). In-game chat has been disabled for the entire server almost since release

[warped bough]

omg i just realised that when created my character (yesterday) it was on Asia server and im from south america im so dumb... Is there any way to move my character to other server?

[vapid kindle]

oh yeah, can't help with that. please be patient.

[vapid kindle]

just create a new character in SA^^

[warped bough]

Yeah easy, i have Nemesis and King on my asia server account ^^

[errant surge]

Is there any E.T.A. on mail response times approximately? I don't want to be annoying or anything, it's fine if you don't know, though mine was sent 4 days ago and the issue is me literally not being able to download the game, which is rather frustrating

[vapid kindle]

idk sorry, customer support and community management are totally separate teams :|

[errant surge]

Especially considering I want Nemesis

[quick glade]

They're busy for 6 days neither I nor anyone else had any real interactive support.

Also do you have any information about EU/NA Bans or still nothing new?

[vapid kindle]

nothing new, afaik some were unbanned already

[vapid kindle]

have you downloaded the launcher already?

[quick glade]

Guess they go through the entire list manually

[errant surge]

Yep, you may have seen one of my copy-pastes from time to time

"Ayo, so I tried every fix possible online (No hyperbole, there's like six threads about it anywhere on the internet) but nothing worked. Does anyone have a fix for this "No available versions. (7814351)" thing upon trying to download the game proper? This is my like third or fourth time asking here but technical-help got locked so... uh. yeah.

Also, just for anyone responding, I have already tried uninstalling everything, including the things from %appdata%, I have tried modifying the files to be launched only with administrator access, I have tried turning off my anti-virus and firewall as well as restarting both my internet connection and PC.

EDIT: I have now also reinstalled windows and my PC, but that didn't work either.

(Yeah, this is a copy-paste, but honestly I am desperate at this point.)"

[vapid kindle]

oh yeah, i have seen this. can't help with that, sorry

[errant surge]

All's good 🥲

[feral elk]

my friend's game keeps flashing lights randomly, random objects or even in the interface, stuff light up, its really annoying and stupidly blinding
anyone know how to fix this/>

[tough gyro]

how many time did it took you ?

[vapid kindle]

tell him to check for driver updates and ask him his specs pls

[feral elk]

alright one min

[quick glade]

seems like the CDN/Server is not available to you

Given the news are quite outdated

Or did you take that screenshot a few days ago* ?

[feral elk]

is there any important drivers that need to be updated for this game to function properly?
if you know some

[maiden summit]

Umm are the servers down rn or something? i keep getting this msg after i try to load tof "Login status excepted, exiting game!"

[quick glade]

Log out from Launcher and relog

[vapid kindle]

all drivers available should be up to date for gaming, especially gpu

[maiden summit]

thx

[errant surge]

A few days ago, this is it now

[wise forum]

do you know why im ranked below a dude i cleared faster than, or is this just some bs with the rankinh system

[topaz portal]

I keep getting disconnected message whenever I try to log in for the past 4 days. I'm on mobile, IPhone 12 Pro with 5G Unlimited data. Please help.

[vapid kindle]

try this for any login exception errors:

1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.

[vapid kindle]

no clue, sry

[wise forum]

well sick, i miss out on 3rd place rewards then

[quick glade]

can you click here: and do a check for updates?

[low pecan]

I tried to login to the game on an android device and now I just get a black screen when I launch the game on my PC.

[quick glade]

Can you show me your download settings?
Same icon and then System

[open cypress]

Where to put my nitro code in android guys?

[open valve]

I can’t connect to a server with player data on mobile (happens when I’m typically away from home and on data)

[supple shard]

hello i have the same issue in windows 11 did you fix it ?

[cosmic hound]

Ultrawide support when?

[quick glade]

What OS version do you have?
Are you using WIFI ?

i could think of two possible ways either not a stable connection or windows defender blocking something

[supple shard]

the game working fine on my laptop but after i close the game my laptop will crash 😦 anyone can help me ? please

[topaz portal]

Thanks, I'm on mobile though and can't find a way to follow any off those steps

[errant surge]

Regarding Antivirus or Firewall, as aforementioned in the copy-paste, I also disabled both of those to varying degrees

[jagged valve]

Is any1 know the salve ? ( playing IOS , storage free on 60 gb )

[errant surge]

Whether it's simply allowing the app through firewall or uninstalling any anti-virus and turning everything in security off

[vapid kindle]

can't do more than reinstall :|

[vapid kindle]

iphone 13?

[errant surge]

also this

[topaz portal]

I was afraid of that but will do. Thank you.

[quick glade]

Seems fine to me i will DM you

[errant surge]

[hardy vapor]

welcome back to the cope channel lmaoo

[daring crescent]

how do i get my account back? i had to reinstall the game and now i cant log in

[quick glade]

Hahaha thanks 🤣

[jagged valve]

Nope

[pseudo loom]

Is it possible to change our email address linked to the account?

[vapid kindle]

no

[alpine plover]

im still getting this. its been 5 days. the game works on my phone and i have tried everything other than redownloading. it started giving me this error after my wifi crashed for 5ish minutes. please please please help :(

[vapid kindle]

ios faces several issues... such deeper technical issues should be brought to customer support

[vapid kindle]

1. Exit game
2. Log out in launcher
3. Close launcher in the background, ideally restart pc
4. Open the game then Login again.

[jagged valve]

Understood, ty

[lusty cave]

hey so i dont know if this is the right channel, but does anyone know why my targeting thingy is so hard to see? https://cdn.discordapp.com/attachments/984892144928063498/1010935722305392753/unknown.png

[jagged valve]

Loggining game like administrator worked too

[pulsar plank]

Is iPhone 13 having server disconnect issues?

[vapid kindle]

it is mandatory

[vapid kindle]

several issues on ios and especially iphone13

[stoic delta]

i dont have my third weapon slot. when are they going to fix it=

[topaz portal]

I reinstalled, tried to log in and I'm in the same situation. I also sent email to TOF a few days ago, got an automated email back which I reviewed and replied to but have heard nothing back from since. Very frustrating.

[foggy summit]

i keep getting "unable to connect to server" everytime i log in?

[pulsar plank]

Do you know when it will be fixed?

[daring crescent]

i reinstalled and now i cant find my account, although my account does exist

[night jetty]

hi i need help : all my keybinds reset after i restart the game and i cannot bind these keys : &é" (my keyboard is in azerty)

[vapid kindle]

please be patient :|

[vapid kindle]

the team is on it!

[vapid kindle]

known issue, be patient

[pulsar plank]

Ok thanks

[night jetty]

ok ty

[peak relic]

Can i play on my pc acc on mobile?

[vapid kindle]

sure

[daring crescent]

can u look into my issue

[rustic inlet]

any fix for this?

[vapid kindle]

the mod team consists of community managers, we can't help with account and/or ingame related issues. sorry

[alpine plover]

didnt work i did all of that exactly

[topaz portal]

Damn that's rough. I'm sorry to hear that.

[vapid kindle]

yeah, customer support is the only one who can help you i guess :|

[topaz portal]

I'm trying

[alpine plover]

ok, thank you though!

[robust zealot]

I'm gonna open the game after doing all the steps , hope it won't be stuck at 90% again

[foggy summit]

same thing happened to me but when i logged in w google it worked

[daring crescent]

i tried with google and normal, neither works

[daring crescent]

ok lmao, now it works all of a sudden, very scuffed process tho, had to figure everything out on my own

[spring swift]

what to do?

[hardy wind]

Is it worth farming bosses without chips?

[foggy summit]

u can try repairing the game

anyone know how to fix "unable to connect to server"??

[spring swift]

Ok lemme repair rq

[keen willow]

is there any kind of status update on nightfall server lag? When I'm on I can't really do damage with my characters unless it's samir's aerial and items don't collect most of the time. really unplayable in this state

[hasty tide]

What do i do when the text box saying "disconnected from server" wont let me play at all? Im on ios

[novel pilot]

How do i log out of the game LMAO to log into anew account

[brave gull]

Curious, any other iOS user get just randomly kicked from the game mid play? Like I am in the game, then it just closes the app - sending me to my Home Screen on the iPad. But when I double click the home button to bring my open apps, it’s there - but when I click to open it it just restarts like it was never open.

[hasty tide]

Top left, avatar button, then click switch

[novel pilot]

i dont hve that optoin

[inland flare]

Hallo can i use macro keys, im curious to use macro keys for crow dive combo, i will be using razer software, is it illegal or not?

[vapid kindle]

do you want to bind several commands on 1 button?

this would be against ToS

[hasty tide]

anyone know how to fix the mission weapon icons

[inland flare]

Yes something like that

[hasty tide]

i cant see the keybind to swap weapon makes combat really hard

[inland flare]

Like for example using macro key to perfrom Crow's combo, instead of clicking space bar, jetpack and hold atk, it will be all bind in one key

[robust zealot]

I did all these , restarted my PC , but it got to 99% then still sent me back

[obtuse magnet]

Tbh idk where to ask this question but ima ask it here since it seems that it’s ok I claimed a exclusive nitro avatar code on my NA nightfall account but I wanna know if I can also put it on my NA starlight account and if it does do I wait or I have to use another code for my starlight?

[feral elk]

we tried updating some drivers, but not the gpu (not yet)
he wanted to join another server, so he switched and started a new profile, the flashy stuff didnt happen until now, after he progressed a bit in the story

[hasty tide]

This is on mobile

[vapid kindle]

all you can do is reinstall

[hasty tide]

Ah ok

[vapid kindle]

as i said, related to hardware or drivers^^

[vapid kindle]

please contact customer support at this point :|

[spring swift]

it worked, ty!

[silent mauve]

Why I don't see chat? server: astora

[cobalt ferry]

is there any button to fix camera stuck wont rotate following mouse? I must relogin to fix it

[feral elk]

we did check for driver updates, ill check the specs now one min

[native pasture]

Anyone know how i get up the Astra Omnium Tower? I keep falling through the platform when it goes up 🗿

[robust zealot]

Well i have the game in my phone i can just play it there , just like i did every since it's launch , i just wanted to try the PC version but apparently i can't

[limpid herald]

just praying that they fix login status exception because nothing works and i just wanna play

[foggy summit]

did u try repairing the game

[hollow forge]

just bought the 10 euro pass and didnt recived it :/

[queen temple]

it's been like this for hours, help

[limpid herald]

NOTHING works legit tried everything

[feral elk]

just checked, Processor Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz

gpu? does not exist lol

[sudden swan]

how do u use this?

[foggy summit]

u dive onto the plate

[limpid herald]

skip trying to fix it and accept itll never work like ive done hasnt been working for the past 3 days for me

[sudden swan]

got it thanks

[vapid kindle]

cpu and gpu don't meet the minimum requirements as stated in #faq

[snow violet]

How do I stop the game crashing?? I'm on mobile. The real gacha is using the teleport transmitters and wondering if the game will crash

[vapid kindle]

maybe it's your connection?

[daring crescent]

i put everything at the lowest setting except fps

[snow violet]

Nope. I have great wifi. My phone is solid. My graphics are medium the game runs great, except random crashes whenever I use the teleport waypoints

[foggy summit]

as soon as i log in i get "unable to connect to server. keep trying?" and when i click "ok" my game would just crash? my wifi is rlly good

[vapid kindle]

normally such issues are related to RAM

[snow violet]

Is crashing whenever using teleport waypoints a common problem?

[queen temple]

wth? 3days? lol what are we supposed to do TvT

[snow violet]

Great game, bad technical infrastructure.

[sleek linden]

do you guys got all the rewards from this event?

[limpid herald]

nothing ig ive legit tried everything i swear\

[limpid herald]

every week challenges reset you should be fine and get everything

[sleek linden]

oh oke!
tysm bro ❤️

[limpid herald]

np guess ill help people here while my thing doesnt work

[inland flare]

Any mods can answer this?

[limpid herald]

go to official website https://www.toweroffantasy-global.com and scroll down to see contact us and click that

[proven gyro]

hello, can i ask how to deactivate saving mode on Android? Thanks!

[hollow rain]

so if i made my ToF account by logging in using google, does that mean i cant login on my iphone since the login using g-mail button isnt there

[peak relic]

Exactly how much space does tof take up on mobile?

[grim echo]

i keep getting a "log status exception" error, are the servers down in NA?

[calm urchin]

9,12GB(anrdoid version)

[gentle hare]

well you can get stuck in chests like this

[feral elk]

thank you for your help

[gentle hare]

and you cant get out, nice

[inland flare]

@vapid kindle

[vapid kindle]

no, and please don't bypass our automod

[exotic prawn]

does anyone here know how much does it cost to customize a character after you use your free beauty voucher?

[vapid kindle]

100 black crystall

[crude sand]

can u help me?

[exotic prawn]

ty

[quick quarry]

Is there a way to transfer characters beteeen servers

[vapid kindle]

could you quote your msg pls?

[vapid kindle]

not yet

[feral elk]

one last time, is there nothing we can do about it ?

[vapid kindle]

other than getting better hardware? sadly no

[quick quarry]

But there will be? If so any estimation when?

[feral elk]

a laptop

[vapid kindle]

no clue, but they have it in china

[south mesa]

idk if its the right channel but what should i pick beetween dual em stars and scythe of the crow?

[crude sand]

guys pls help me, i got banned on 17 aug for no reason

[gentle hare]

does anyone know how i can unstuck myself?

[grim echo]

how do i fix "log status exception" erro

[hasty tide]

Can anyone help me here

[south mesa]

go to settings and there should be an option called “unstuck” if im not wrong

[hasty tide]

Anyone?

[crude sand]

it was in void rift, when boss had low hp, i got kicked with notification "unable connect to the server", after waiting for my queue, it displayed "rule-violate, is banned for 5mil mins"

[gentle hare]

does not work for the chest stuck, i tried an got to the same spot again

[south mesa]

which one is the best beetween these two?

[crude sand]

pls help me, i didnt violate any of rules, i wrote to support many times, however they replying me with PASTE, even in-game support

[runic violet]

Is there a fix yet for the game crashing after first loading screen?

[hasty tide]

I'm attacking enemies and objects and a majority of the time when I hit them it's not recognizing that I'm even attacking them why is that

[crude sand]

Name:K1n
Server:Astora
UID:55856049690033

[tiny wave]

is there fix for always crash on 90% loading?

[normal hound]

I have the same question 😩😩

[tender hawk]

[Works for some] [Loading crash solution]

[https://rentry.co/fixtof ]

[limpid herald]

does anyone know if theyll fix the login status exception error ive tried EVERYTHING and at this point i just wanna know if theyll fix it'

[runic violet]

Not working sadly

[lusty sequoia]

Having the same issue, log-in status exception error.😭

[south mesa]

scythe of the crow or dual em stars?

[eager shore]

everytime I try to enter wormhole, my game crashes on 99% 🚹🚹 help

[lucid creek]

is scythe of the crow just not doing any damage to enemies for anyone else?

[limpid herald]

personally dual ems

[short locust]

how do I log out ? apparently there should be a change account button but there is none

[south mesa]

in terms of meta?

[eager shore]

U can log out on the launcher

[short locust]

wheres that??

[eager shore]

my game keeps crashing everytime I try to enter a dungeon or ruin or anything co-op pls help 🙏

[south mesa]

i got the same problem trying logging in my acc on pc, try to go to the site and log in there

[tender hawk]

In the launcher

[south mesa]

check ur connection or try to put all the graphic stuff at minimum idk

[limpid herald]

mixed yes meta and i just like em i use scythe mainly for shatter while dual ems are good dps

[south mesa]

ah, which one does more dmg then?

[limpid herald]

dual ems

[radiant edge]

Shot you a DM, more than happy to try to help troubleshoot here.

[south mesa]

ok ty

[radiant edge]

https://www.intel.com/content/www/us/en/products/sku/196597/intel-core-i71065g7-processor-8m-cache-up-to-3-90-ghz/downloads.html

Could try downloading and installing the latest Intel Graphics Drivers.

That said, unfortunately the odds are {based on experiences with others with similar hardware} -- that those visual anomalies will still exist after updating them. If the notebook has a thunderbolt port, it may be possible to use an eGPU enclosure.

Outside of that, you'd be at the mercy of contacting Intel probably, or a new machine.

[glass lava]

how do i stop the game from auto zooming into my char all the time, i want max distance

i turned off auto correct distance and such but it still zooms back in

[severe fog]

Please fix the lags when making world bosses with several people. It's unbearable to play like that.

[radiant edge]

What type of lag are we talking here? Framerate, stuttering, connection oriented in nature {action delays}?

[limpid herald]

please fix login status exception, Exiting Game!

[severe fog]

When 10-15 people hit a world boss, the boss hardly moves at all or is suddenly in a completely different place. Abilities arrive 10 seconds later or don't trigger at all.

[zinc forge]

how fix game don't let me to server, no queue, it's load to 99% and load back to ms

[severe fog]

And these lags occur not only with me but also with many others as well.

[hasty tide]

how can i recover my account ? my account got stolen please help

[radiant edge]

Do you know if they're occurring for everyone in the boss fight? This might be world specific. Personally have not run into what you're describing yet.

-- On the otherhand, I may not have aggressively cleared enough of the world bosses.

[hasty tide]

please help how can i recover my account that got stolen ?

[wintry quartz]

anyone know if their customer service team is gonna move to a live support service team?

[severe fog]

I know it because I make world bosses with friends often enough and if many more people make this world boss, there will be constant lags.

[misty charm]

Hello, I have an account already created, and I re-downloaded the game on a different pc, and they made me create a new account, how come?

[radiant edge]

If your account was hijacked or stolen, you'll need to contact Tower of Fantasy's support. Be sure to explain the situation in as much detail as possible, and provide proof of ownership to the best of your ability.

I'm sure once you get that process going, they'll help you out.

[e-mail]

-- It's also important to ask how your account got compromised, to make sure this doesn't happen again.

[hard island]

server down ? cant login 😭

[hasty tide]

how can i proof of ownership ? what do i need to do ?

[radiant edge]

Are you saying that your account used on one system does not work on another?

[misty charm]

yes !

[radiant edge]

If you've recovered the email address that was used to create your game account, using this email to contact support would probably be sufficient. If not, you might have to provide transaction details of payments, or some other details that the attacker would not know.

[misty charm]

he makes me recreate a character, when I already have one

[pastel ledge]

My game is unplayable right now. Everything is lagging and rubberbanding

Relogging didn't help

[radiant edge]

A new character on the same account, and same server? Or a completely different account that you've registered?

In either case, if you're certain that the details are entered identically and you don't have access to your characters on another machine. That obviously should not be happening and you might need to contact support to have your account looked at.

[hard island]

server seems down mate, or more cheater use cheat it can broke the game and more lagging, like before

[pastel ledge]

ugh

[hasty tide]

my account wasn't created by me i don't know the email that use to created my acc ........but i buy BP and some "welkin" could i use transaction record from my bank account as proof of ownership ?

[radiant edge]

Bank / credit card transaction records are the exact type of stuff that would suffice. It worries me that you say that your account was not created "by you", yet that answers how it was compromised -- since whoever created it in your place or for you is likely how it was lost.

You'll need some details like character name, world, UID, and or billing records to identify it, minimally.

[odd ermine]

guys hello, I'm very worried and I need help (I already contacted support though)
I bought a pass accidentally trough app store and then issued a refund, apple approved, but ingame I still have the pass and all the rewards from it; I never spent anything from it, and I wonder, what will happen to my account? will i just be deprived of all the pass rewards or?

[potent shard]

what does this mean

[radiant edge]

Display Drivers that you have installed are known to have issues with the game's Engine. You'll want to update them if it's possible.

[hasty tide]

my friend reroll alot of account for better headstart so he give me one of those good headstart account ......it not him ofcouse but i lost it when i go to public internet cafe

[trim lion]

is autoclicking bannable?

[radiant edge]

This feels like an advertisement in nature -- the intent is not clear, and use of temporary mail addresses is asking for trouble as well as against the game's agreement {not providing false information}. So it will be removed.

[hasty tide]

This did not work

[snow tinsel]

hello! is anyone else logged out and can't log in right now? i stopped playing for about an hour or two just now and when i came back, i was logged out and can't log in... it's the only email i use so... i'm very worried. (i contacted customer service though)

[potent shard]

i updated the drivers and this still pops up when i launch the game

[hard island]

me to,

[radiant edge]

7. Player Conduct

You agree not to do any of the following with respect to the Services, as determined by us, as applicable: 

(c) use, or provide ancillary offerings to anyone, that are not offered within the Services by us (or the functionality of the App Store), such as hosting, “leveling” services, mirroring our servers, matchmaking, emulation, communication redirects, mods, hacks, cheats, bots (or any other automated control), trainers and automation programs that interact with the Services in any way, tunneling, third party program add-ons, and any interference with online or network play;

Short answer -- yes, it's against the rules.

[hard island]

is there announcement for server down ? i cant login

[hasty tide]

I downloded the game, played the intro where it teaches you the basics and have not been able to procceed after that point. This is on mobile (ios)

[radiant edge]

https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-r9-series/amd-radeon-r9-300-series/amd-radeon-r9-360

Try the latest drivers straight from AMD's website. These should be sufficiently new.

[hasty tide]

What should i do? @radiant edge

[radiant edge]

What happens when you attempt to proceed past the intro? Also what type of iOS device is this? Does it happen to be an iPhone 13?

[hasty tide]

It brings me back to server selection and when trying to re-enter, it tells me i have been disconnected from the server. Im on an iphone 11 pro max

[radiant edge]

Are you attempting to play on mobile-data? And if you are, do you have the ability to try on WIFI?

[hasty tide]

I am on mobile data, it is more than enough to handle the game, my wifi on the other hand is very weak

[nocturne fiber]

welp im getting the login status expection bug now even tho i was just fine today grinding for maglev stalker piece

[radiant edge]

Check DM's, but yes -- just try on WIFI for the sake of experimentation here.

[indigo vigil]

is paypal getting added any time soon already -_-

[errant surge]

Ayo, so I tried every fix possible online (No hyperbole, there's like six threads about it anywhere on the internet) but nothing worked. Does anyone have a fix for this "No available versions. (7814351)" thing upon trying to download the game proper? This is my like third or fourth time asking here but technical-help got locked so... uh. yeah.

Also, just for anyone responding, I have already tried uninstalling everything, including the things from %appdata%, I have tried modifying the files to be launched only with administrator access, I have tried turning off my anti-virus and firewall as well as restarting both my internet connection and PC.

EDIT: I have now also reinstalled windows and my PC, but that didn't work either.

(Yeah, this is a copy-paste, but honestly I am desperate at this point.)

[brisk rain]

Hello everyone, I have a problem with the installer, I choose where to install the launcher, and then an empty folder appears in that place, and that's it, what's the problem?

[hasty tide]

@radiant edge Can I get banned for reporting bug to support team?

[snow tinsel]

i didn't see any announcement of the sort! i still can't login but i'll inform you if i could (hopefully soon)

[radiant edge]

Reporting a bug, especially something that needs to be private in nature through a direct support contact is just fine. It's infact the recommended way to go about it for anything that's an exploit in nature.

To be clear, you won't get in trouble for reporting sensitive bugs. You're encouraged to do so. Obviously -- you should not "use" it thereafter in any way.

[granite thicket]

Is anyone else having this problem? There has been a “new” icon on my Simulacra thing but when I tap it there aren’t any implications of anything new, and it doesn’t go away

[radiant edge]

Direct is recommended then. We'll remove this message for the sake of privacy.

[hasty tide]

I meant it's not an exploit

[queen rock]

Trying to enter to the game but received the error.
Somebody knows what its mean?

[hasty tide]

It just didn't give a nuclear

[radiant edge]

Ah, apologies if I misunderstood. If it's just a bug and not an exploit, you can report it via the report-bugs channel. If you believe that the format in there is not sufficient, then by all means you can email support or otherwise.

[worldly egret]

Anyone around who plays this game on an ROG phone 6? And if someone does do that: How does it perform in worldboss scenarios fps wise?

[queen rock]

My acc is active

[hasty tide]

Like it happened only once, and on Warren Snowfield

[limpid herald]

from my experience nothings working and its been 3 days for me of constantly trying to fix it

[brisk rain]

Help me please

[errant glen]

easy solution.

1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.

[potent shard]

i got the newest driver and it told me to restart my pc. so i did and know everything looks a bit bigger and different

[granite thicket]

Can anyone explain this?

[radiant edge]

The larger size of the desktop's appearance is due to Windows' DPI-settings. You can lock these at 100% / set a custom DPI system wide, and that'll probably get you the old scaling back that you're used to.

[limpid herald]

just a bug theyll have to fix

[granite thicket]

Ah ok

[hasty tide]

So, I am not under threat of getting banned?

[brisk rain]

what to do is the installer does not install the game?

[lofty radish]

not sure if this fits here but i cant get the unicorn part from blowing up the big crystal in crown. I've got the order and done the stuff before hand but when i change the gears the crystal doesnt blow up. any ideas?

[potent shard]

how do i do that

[radiant edge]

I'll provide you a picture guide via DM's, one moment.

[hasty tide]

Check your device manager, and look for display adapters, if there any warnings, you should reinstall drivers

[astral glade]

Why does my character keep falling through the elevator for

[hasty tide]

Usually I have this, when I update new drivers on AMD

[odd ermine]

please? I understand that mods don't likely have info about my situation, but what at least I should expect? Can I continue playing the game?

[grave forge]

hellow can i get some help here i cant think of anyway to fit the launcher on my screen its too big

[zinc forge]

really it's already week, i can't connect to any server with my charter, its load to 99% and load me back with just Welcome to Aida

[radiant edge]

Oh, didn't even consider that, if the drivers weren't installed properly and the resolution got lowered. That's a good call.

[warped kite]

try moving the sides a bit and it will automatically adjust

[hasty tide]

It's mostly laptops' problem

[grave forge]

thats the thing it wont move 😅

[errant glen]

https://rentry.co/fixtof

[zinc forge]

don't help

[indigo vigil]

is paypal only on NA atm? -

[warped kite]

yea it doesnt work. it just made things worse for me

[floral zinc]

Something is missing here i swear

[grave forge]

tried everything F11 etc but it wont move im trying to switch accs :<

[hasty tide]

It's mostly laptops' problem, when there are two videocards, integrated (AMD) and separate one (Nvidia) (my example: I have AMD Integrated Video, and GTX 1650 as a separate videocard)

[hasty tide]

Integrated card will always work on laptops, and it will always work on desktops (or to say simply - in system)

[radiant edge]

In this case, the prompt was for an R9 360, so I don't suspect it to be a hybrid graphics solution. However, the card itself is old, on very new drivers. They may very well not have installed properly.

Will find out soon.

[hasty tide]

I think the simple reinstalling will help

[warped kite]

#standard-chat message

this may help

[hasty tide]

With default reset

[limpid herald]

bashing my head against the wall hoping they fix login status exception knowing ive tried everything in my power to fix it

[radiant edge]

Believe so.

[warped kite]

same but with the 33% error lmaoo

[errant glen]

did u contacted the customer sup yet?

[limpid herald]

automated response basically saying the same thing

[errant glen]

https://rentry.co/fixtof

[hasty tide]

@radiant edge Speaking about my problem: Am I not under threat to get banned for that bug report?

[warped kite]

doesnt work

[queen rock]

tnx, it was helpfull

[radiant edge]

You'll never be banned for reporting a bug in good faith, even if it's an exploit -- provided that you do not intentionally use such.

-- That's beyond the scope of your report, just for clarity. e.g, do not fear filing bug reports.

[elfin vale]

how can i reset my password bc if i try to reset i get the message "account does not exist"

[errant glen]

np

[serene mulch]

Yes, I had to redownload the whole game 😅

[drifting salmon]

I have a problem with twitch drops. I watched 4h to get everything I linked my acc and to this day I don't have my drops in game :c

[warped kite]

LOLL im gonna do the same hope it works for me too 🥲 ty for replying

[onyx flame]

i keep crashing doing nothing / just by entering combat in a quest

[snow tinsel]

my exact problem too! i hope someone will help

[errant glen]

is it everytime the same combat???

[hasty tide]

@radiant edge Well, I hope so.. Like, It happened only once, and it's not even the exploit, it just didn't give me black nuclear from chowchow.
Also, in my letter to supports I asked them this question like "Will I get banned for it?", that's why I'm worrying. On this account I have a lot of stuff that I wanted, so for me it's very important.

[onyx flame]

today, yeaah, i have to defeat 4 heirs of aida inside story mode and i get in, they spot me and i crash within seconds

[errant glen]

oke maybe a hardware problem whats u r ram cpu gpu etc?

[radiant edge]

Certainly not. A bug is beyond your control as a player by definition, you'll be fine, and the reports help get these fixed -- even if they're random in nature, or a fluke, or not reproducible.

[onyx flame]

it shouldnt be because it's been fine in combat til now

i think ill try tomorrow when server is less crowded, just wanted to half-report it and didnt know where to do it

[errant glen]

yeah but just tell me what hardware and thsi stuff u have

[frosty slate]

does the black screen after launch have a fix?

[onyx flame]

my settings in game are lowest on everything so it shouldnt be a problem

[errant glen]

reinstall

[grim jetty]

hi, is this nitro error still not fixed, friends, does anyone know?

[frosty slate]

Didn't work

[errant glen]

@onyx flame oke open this file %localappdata%\Hotta\Saved\Logs\Hotta.log (copy paste it to your file browser) and read the file it says you exactly why and when the game crashes.

If u don t find it send it too me and i will look for it

[vapid kindle]

you were told to reach out to customer support. please refrain from asking again as the topic isn't even related to the game.

[grim jetty]

OK, who should I write to as support?

[wispy panther]

Hey I bought the Clotho supply pod but never got my gold nucleus what's up with that?

[vapid kindle]

[e-mail]

[errant glen]

so u start and get a black screen right? can u send a screenshot?

[magic ocean]

I am in the early part of the game. I am at the part where I am supposed to use a turret gun to fight enemies. When things get busy the program crashes and I am back at the loading program. Even if I don't get on the turret gun and fight on foot, when the action gets busy it crashes.

[crude sand]

did u read my msg?

[exotic prawn]

is it fine to use riva tuner to cap the fps of the game like i wont get banned right?

[vapid kindle]

which one?

[crude sand]

about wrongfull ban

[frosty slate]

Not me, my friend. When press lauch the game starts and after close itself. I'll send now a screen or a short video

[vapid kindle]

check pins

[viral island]

are the drivers up-to-date?

[crude sand]

there is nothing to do with ban

[vapid kindle]

`For in Game ban issues

#game-announcements message`

[pastel badge]

Aight so I got a few problems. Some of these might just be on my computer being a bit old, but I'd like to think there's still something I can do yet. Firstly, I'm having trouble interacting with the enviroment. When I try to pick up stuff like Homigrain or Conches and the like (Prespawned items) nothing happens. And then there are some objects that won't let me interact. For example I can still burn the little oil pot plants, but the oil caves/thorny vines just won't ignite. And lastly, while I have tried reinstalling the game to fix it and haven't tested it again yet, when I went to Transmit it crashed my computer. So... Anybody got any tech wiz knowledge to help me out here?

[keen hamlet]

why does my keybinds reset sometimes randomly?

[vapid kindle]

known issue

[onyx flame]

uuuh, i cant find this file, the route is invalid q.q

[vapid kindle]

please switch line/channel in that case^^

[pastel badge]

line/channel?

[vapid kindle]

right above minimap

[crude sand]

i filled out google from yesteraday, how long it takes? and will they send me an email?(with results)

[vapid kindle]

they will answer asap

[errant surge]

ASAP = As Soon As Possible, not right now, fyi

[errant glen]

oke? u go in u r search bar on the bottom left and u r monitor and enter %localappdata% and than search the hotta folder when u found it go to saved and than too logs and than open hotta logs

[pastel badge]

Ah. I'll try that then.

[onyx flame]

im stupid, sorry XD found it
[2022.08.21-20.20.51:642][109]LogD3D12RHI: Error: pDevice->GetTextureAllocator().AllocateTexture(TextureDesc, ClearValue, Format, *OutTexture2D, InitialState, Name) failed
at D:/TencentPublish/Engine/Source/Runtime/D3D12RHI/Private/D3D12Texture.cpp:700
with error DXGI_ERROR_DEVICE_REMOVED,
Size=128x128x1 Format=(0x00000046), NumMips=8, Flags=
[2022.08.21-20.20.51:683][109]Log file closed, 08/21/22 20:20:51
this is the last crash log, how do i resolve this? repair on launcher or?

[hasty tide]

why cant i enter frontier clash

[untold wharf]

how do i turn my damage numbers back on?

[errant glen]

For those with no damage number text showing up (your damage still registers but you cant see the exact damage dealt), I fixed mine by changing the marked setting from None to Default

[prisma gust]

Hi Everyone, i want to start fresh on the same server i was playing on, can i delete my Character or do i have to Delete my Account ?

[pastel badge]

So uh.... I went to try doing the fix I was told... But now my game is just crashing whenever I try to start playing. I only get as far as the main menu.

[limpid herald]

login status exception error?

[pastel badge]

Nope

[errant glen]

@onyx flame oke %localappdata%\Hotta\Saved\Crashes than u r opening the one with the newest change date and than send me that

[pastel badge]

Just, I get on, starting loading the game, and then it crashes. I would be punching my head through a wall if the Login Status Exception thing had already come back so soon.

[errant glen]

easy solution.

1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.

[limpid herald]

its been 3 days and nothing i do fixes the login status exception error guess im just unlucky

[pastel badge]

Well the exit game part is easy. It does that for me whenever I try to enter it.

[frosty slate]

Solved, my friend never updated them XD. Ty

[viral island]

your welcome! 👍

[steep oxide]

guys is possible change serve ? or i have to start again ?

[frosty slate]

Not for the moment, they have intention of adding this feature

[viral island]

it is possible but you have to do all the quests again since the saves doesnt get transfered when u change servers

[steep oxide]

my friends have a misscomunication and we split to diferent servers and now all have realy good characters =/

[pastel badge]

So uh, that didn't work.

[steep oxide]

hmm thanks

[steep oxide]

i dont mind about quests the problem is the characters, we lose all to right

[viral island]

yes

[hasty tide]

Is there such thing as a newest server or were all the current ones released at the same time and i have to play catch up?

[fathom temple]

i open the game and it says login status exception. exiting the game. it has been happening for an entire day now. what do i do?

[steep oxide]

yeah have to start again =/ thats sad im like 80 floor with some goods characters =/ hope they add this one day

[errant glen]

oke check %appdata%>tof_laumcher and than check if there is the intl_auth.txt than checkk %localappdata%>hotta than look for the same txt

[radiant edge]

I see that you're already getting help from Yuuto, and it looks like this is heading in the right direction.

Just to add a bit here. "DXGI_ERROR_DEVICE_REMOVED" probably means that you'll find an accompanying TDR (Timeout Display Reset) type error in the Windows Event Viewer, 'System' section.

[pastel badge]

How do I check that?

[fathom temple]

help me....

[hardy dove]

hi, so whenever i start the game and it loads, it just closes

[errant glen]

go too %appdata% search for the hotta folder and than look if there is the intl_auth.txt is

[fathom temple]

help me -_-

[pastel badge]

I'm not seeing the txt file you mentioned.

[wintry quartz]

how long is asap? cause ive been waiting for almost over a week now.

[errant glen]

oke is it missing in both foldern?

[radiant edge]

As fast as humanly possible is all that can be said, though rest assured the support crew will eventually get through all the tickets.

[pastel badge]

No, it's in hotta

[errant glen]

and in the tof launcher?

[pastel badge]

No I can't find it in that one.

[vague coral]

Hello everyone, I have a question about this, yesterday I asked what it could be and they gave me a "solution" I tried it and it didn't work for me, I don't speak English so I apologize if something is wrong

[errant glen]

oke i found than the problem delete it in the hotta folder and than restart pc and start the game

[pastel badge]

Aight here we go then

[limpid herald]

calling it rn

[pastel badge]

If you don't hear from me then it probably worked and in which case thanks ahead of time. Otherwise I'll be back in a bit.

[errant glen]

oke np

[hasty tide]

anybody know which one is the newest server for NA?

[onyx flame]

yes, thank you

[errant glen]

i am right now still watching the log so maybe i won t find the error today i will dm u as soon as i found the erroro

[wintry quartz]

but an entire week? the customer service is just non-existent

[hasty tide]

why can't I enter frontier clash? it keeps saying team objective revised

[radiant edge]

Ah, did you find a TDR in there? if yes, the next step would be checking the state of your drivers.

[onyx flame]

alright, thank you!

[onyx flame]

ah, everything seems to be normal x.x idk whats wrong, maybe i need to restart several times or update or smth...

[limpid herald]

i thought changing installation path would work but it doesnt login status exception just wins ig and cant play game fun while it lasted for a week

[tender hawk]

#gameplay-help

[wintry quartz]

i just wanna know if they're taking so long cause they're mass unbanning people or they're just not doing anything, there's no transparency with the company

[errant glen]

heyy yuna i could need some help with an log data too find the error can u help me with it?

[tender hawk]

Sure

[primal quarry]

Ok

[radiant edge]

It's understandable that you'd want a quicker response, there's certainly room for improvement going forward, won't claim otherwise.

They are responding to tickets though, there is a team going through them. This is simply a matter of the launch load and nothing more. It will improve over time, and eventually everyone will get the attention they need.

[limpid herald]

hopefully they do something about that error ive been complaining about the past few days

[wintry quartz]

yeah, well thx. i understand that the people here really cant do anything about the ingame stuff, but it would just be better if i could have an like an actual human to talk to for the customer service, its all just automated bot emails, that just keep repeating the same stuff.

[limpid herald]

fr man ut sucks

[wet rampart]

i need some help so i have a dell g15 speical eddition laptop i keep for mobile gaming and it can mash out 144fps max graphics on most modern titles like warzone or apex. here are the exact specs. https://deals.dell.com/en-au/productdetail/f5vr
i have made sure to specify that the launcher and application run on my gpu however when playing load on my gpu never getts above 30% on it and i end up with this experience

as you can see i am getting freakin less than 30 fps at 760p on a 3060( sure its mobile but come on)

[wind raven]

I did start two days ago on mobile version .Game did work smooth , today all day long ping 510 … unplayable

[alpine urchin]

what server you on lifely?

[ocean geode]

what is login status exception?

[wet rampart]

That's more than just the game at play there.
Your ISP/reception / connection to your modem/ the path used to connect you to the server all play a part in it. And If any part of that chain fails or is delayed than the delay gets exasperated

[wind raven]

Valstamm Europe

[undone oxide]

My friend and I are trying to play together, but neither of us can find eachother. We checked our servers, and he's on starlite, and I'm on Lunalite, I'm wondering if he has to make a new character on my server, or like- What's up?

[limpid herald]

gotta be on same server

[undone oxide]

Do I have to make a new character?

[errant glen]

easy solution.

1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.

[wet rampart]

Either one of you have to move to the same server. Be it you or him. Whoever had the worst luck in pulls is probably the better 9
One to move.

[ocean geode]

thanks so much!

[tight bough]

[limpid herald]

hate how this is working for everyone but me😭

[stone crypt]

Need some help, I am unable to interact with anything (pick anything up) and I cant do damage to enemies and they also cant do damage to me, I've tried restarting my game as well as my pc

[supple mulch]

Hey, my in game chat don't work like no one is talking and when i write something there is nothing send, can someone help me ?

[errant glen]

oke we will try another time oke? maybe i have an idea

[sturdy olive]

Hi, i need help with something. If i want to log in to a friend account from another region that account loss the progress? I mean if i'm in America and he's in EU but i log in to the specific server he plays. Please tag me

[ionic gull]

Does anyone have the icons for the role buffs (those things)? i need it for a discord server to set up roles.

[hollow tinsel]

need help: the game shut my pc off and some times he gets with my screen black and restart the pc that occur in the middle of battles this happens one or two times a day when i play a couple of hours.

[neat lodge]

so ive been keeping track of this for a while but my game crashes rather often and whenever it happens ive noticed the "3D" section on my GPU's task manager performance spikes to the top for an instant before the game closes. i have a nvidia geforce rtx 2060 (maybe a lil outdated but its an upgrade from my original 1070 lmao, and game works perfectly fine 99% of the time playing it) Is there any specific settings i can change to maybe avoid this "3D" consumption (cause idk how else to put it) i already run all textures on medium but it doesnt seem to effect anything

[errant glen]

maybe a hardware problem? what gpu cpu etc u have?

[tender hawk]

Dear people make sure you have a dedicated GPU on PC and Laptop. GPUs like Intel HD Graphic onboard CPU GPUs are not able to launch the game

[raw merlin]

I can't collect anything and the little up and down transport platforms from the tutorial or whatever don't work so i can't finish the quest... and i tried relogging.

[hollow tinsel]

cpu i5 and a GPU 1060 16Gb of ram

[subtle grove]

Is there a switch acc or log out button on the pc ver of TOF there is for the mobile but I don't see it on PC

[errant glen]

maybe u r pc is overheading or u have to much backround stuff open

[hollow tinsel]

only Discord and the game

[tender hawk]

this indicates that your CPU is running to high and hot. your PC will crash automatically to exclude risks of damaged PC parts due to the high temp. Make sure you have a efficient cooling solution.

[hollow tinsel]

i have a water cooling on my cpu and clean the pc a 2 days ago

[hasty tide]

I provided them the place and my UID (if they want to check my account), now it's 5-th day, when they are not replying on my report

[tender hawk]

are you sure you did assemble the cooler correct after cleaning?

[limpid herald]

if you think of anything be sure to dm me im heading to bed

[subtle grove]

Can someone help me find the switch acc button on pc

[errant glen]

u can just logout HERE

[fossil spindle]

where do i redeem codes at for TOF? i got the discord nitro thing but i have the avatar code i need to put in idk where to put

[subtle grove]

OHHHH THANK YOU @errant glen

[daring yacht]

Is Mobile supposed to redownload the whole game from scratch every time there’s an update or..?

[errant glen]

np

@fossil spindle : under the present in the top bar btw for this issue is the #gameplay-help

[tender hawk]

nope

[fossil spindle]

so i have to redeem in game?

[errant glen]

yeah

[fossil spindle]

also my question got ignored in there thats why i asked here sorry

[young forge]

Hello! I have problem with the texture of my game
I play with my cellphone that have the requirements but I can't improve the graphics

[errant glen]

it s oke maybe just wait and ask more than one time sometime someone will answer

[daring yacht]

Is there any possible cause for this then?

I played on mobile at work last week without any issues, played at home on PC past 6 days and now wanted to login on mobile again, but instead got greeted by a download

[tender hawk]

mobile is not fixable atm

[daring yacht]

Wait so it’s a known issue or..? 🤔

[errant glen]

yes

[daring yacht]

Bruh. Thanks, at least now I know it’s not the phone being funny

[young forge]

Sorry I dont know if someone read my last message.
I have problem with the texture of my game
I play with my cellphone that have the requirements but I can't improve the graphics
Someone help me pls?

[tender hawk]

Mobile is not fixable in regard of any issues

[young forge]

Sorry I dont understand...
It's a bug or it's will never fixed?

[tender hawk]

its a bug but you cant do anything without an update

[spice sparrow]

Saving pics on pc but cant locate any pic folder on TOF file location

Also, tried checking on the camera folder of the pc. Please advise thanks!

[young forge]

Thanks! I was worried😖.
You know if someone have the same problem?

[errant glen]

%localappdata%>Hotta>Saved>Screenshots>WindowsNoEditor there are my screenshots

[spice sparrow]

Thanks will check onto this

[errant glen]

np

[tender hawk]

many did

[errant glen]

just sectate the channel one day and u have somemore with that issue

[lament cipher]

My game crashes when I try to enhance my items I recently just experience it

[errant glen]

oke maybe a hardware problem what gpu cpu etc u have?

[lament cipher]

I play on mobile

[errant glen]

oh which phone???

[lament cipher]

Iphone xr

[errant glen]

iphone issue

[karmic ermine]

Anyone know how to change password on phone? I made too many reroll accounts and I can’t remember the password of most

[errant glen]

how did u locked in???

[young forge]

Thanks God! I was worried.
thanks guys for helping me!

[errant glen]

np

[halcyon roost]

what is shiro good at

[errant glen]

#gameplay-help wrong channel mate

[karmic ermine]

I’m on the account I got nemesis, I’m scared I might not be able to log back in once I update the game

If I click on forgot password, do they send the info to the gmail account linked to it?

[errant glen]

yeah

[karmic ermine]

Okay that helps thanks

[hasty tide]

I been playing all day until a hour ago and now my game says login exception and instally exits the game anyone else figure this shit out yet?

[errant glen]

easy solution.

1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.

[cedar sleet]

Does anyone know why when I complete the things after I picked the wanderer (I picked female), like just where it shows the weapon attacking, the ability, jump, and climb walls, the game crashes? When I attempt to load back into the game on same server, it crashes again, I tried going through the game on a different server where the things reset, but same thing. I tried to repair the game with the repair option in the launcher but still nothing. Does anyone know anything about this?

[marsh glen]

why does my game keep doing this i was playing fine

[errant glen]

same here
easy solution.

1. Exit game
2. Log out in launcher
3. Close launcher in the background
4. Open the game then Login again.

[marsh glen]

okay thank you

[errant glen]

if that don t work come back

[daring yacht]

Are you sure it’s an iphone issue? i have the exact same phone model and I can upgrade/enhance without any issues

[tender hawk]

if it dont work try this: Have the Launcher running andj kill it with taskmanager . Open the Folder of ToF Tower Of Fantasy\Launcher\intl_service and delete intl_service.exe this requires you to relogin again. start the launcher again and try if it works

[cedar sleet]

Does anyone know why when I complete the things after I picked the wanderer (I picked female), like just where it shows the weapon attacking, the ability, jump, and climb walls, the game crashes? When I attempt to load back into the game on same server, it crashes again, I tried going through the game on a different server where the things reset, but same thing. I tried to repair the game with the repair option in the launcher but still nothing. Does anyone know anything about this?

[tender hawk]

What CPU and GPU are you using ? also how much ram?

[hasty tide]

@errant glen thx

[errant glen]

np

[dense monolith]

is sobek supposed to be that big

[cedar sleet]

uh gime a sec rq lemme check if i can

[calm plover]

how do i stop the game from crashing PC every time I close it?

[marsh glen]

How do I even log out of launcher ? I don’t see it anywhere

[marsh glen]

Nvm it actually fixed itself when I killed it through task manager , thanks everyone

[fossil trellis]

I just reinstalled the game with intel UHD. I could play the game fine at 38-41 fps on mid settings.

[indigo prairie]

does anyone know if there's a voice volume adjust? the voices are so quiet compared to everything else

[tender hawk]

It works on some UHDs but on non HDs

[red jacinth]

anyone know how to fix this?

[cedar sleet]

CPU: AMD Ryzen 5 1500X Quad-Core Processor 3.50 GHz
GPU: AMD Radeon(TM) RX 560 Series
RAM: 16.0 GB

[errant glen]

would say it s a gpu problem

[fossil trellis]

You’re on another launcher? Not sure if that’s what it says.

[tender hawk]

this might be to low end

[halcyon roost]

is this a bug?

[cedar sleet]

aight then tyty

[daring yacht]

An rx580 can run max graphics on 60fps, are you sure an rx560 can’t run even low????

[errant glen]

#gameplay-help

[tender hawk]

how is it a bug, you need fire elememtal weapon to reveal it

[halcyon roost]

its not a gameplay question im using my fire shield and it wont burn the wood

[errant glen]

hit it right maybe u don t hit it

[halcyon roost]

i spent like 30 secs spamming left click i tried holding it too

[errant glen]

press one

[red jacinth]

what do you mean by another launcher?

[halcyon roost]

nothing happened

[tender hawk]

it needs to be a fire elemental attack charged

[errant glen]

than #1007842564726075432

[hasty tide]

Bug

[minor lily]

hey guys. im trying to play tof but there are no servers on server select and when i try to tap anywhere to play it just gives me a system overload message.

[tender hawk]

sounds like your device is unsupported

[shadow tendon]

where do you find the photos you took with the camera tool?

[tender hawk]

Tower of Fantasy / Screenshots

[atomic vale]

Yo does anyone know how to fix those stutters and lag ? My phone is a high end device snapdragon 857 with 8gb ram so im really curious why is it like that

[tender hawk]

try to reduce quality settings

[minor lily]

im on a windows pc. how would it be unsupported?

[tender hawk]

it is in fact unsupported if its too low end.

[minor lily]

oh dw its not low end. its a $2200 build

[somber condor]

Guys tje fps drop problems been fixed? Or its still going on?

[fossil trellis]

@tender hawk so does that mean the seizure like visual glitch will be stuck with intel users forever?

[tender hawk]

intel HD GPU is the mini gpu in the CPU chip. it is not used when another GPU is running in your PC

[night yacht]

Hi im not sure if this is bug. Im alrdy at 24 points on wormhole and im trying to still continue. But it says "unable to challenge again". Does it have a limit?

[tender hawk]

wormhole is an unlimited challange

[topaz inlet]

is there any way to make the map less transparent?

[narrow burrow]

What to do if i only have 1390 Points at the Newcomer Event, but there are no more Missions left for me to do to get to the 1400?

[tender hawk]

new ones release on monday

[thick cosmos]

24 is the cap for now.

[wispy drift]

managed to fix login status exception on my own
logged onto mobile, ended up resuming in air and taking fall damage
logged onto pc and still got the error, then closed and opened the launcher to let it relogin and fixed

[minor lily]

???

[alpine urchin]

i cant see chat

[minor lily]

bro at least you can play the game

[low root]

how do you put the ui for the weapon and relics button back in

[deep saffron]

does anyone else have an issue where when they try and log in it says that their email is not a valid username so they cant get the verification code sent?

[wintry olive]

What does charge do?
There is shatter i know wat that is but charge i am unsure

[tender hawk]

charge is how fast your special attack recharges

[timber zenith]

Is that a joke? Never before seen game with limit for reports. Cheaters parachute? 👎

[tender hawk]

it is to prevent mass report spamming

I will be away for 20 minutes

[timber zenith]

Awesome. So now if there are more than planned cheaters they are free to play. Awesome rule. Clap clap lol

[red terrace]

Is it possible for a member to pub his own guild in the chat? Do you have to have a specific role?

[wintry olive]

So is there an benefits to keeping your weapon fully charged the

[willow kraken]

how can I fix, that I can use discord push to talk, when tof is open?

[dawn topaz]

i'm unable to do dmg and also take dmg. This has been happening for a few days now how can i fix it

[vernal plume]

How to fix empty chat?