technical-help

[cloud willow]

it hurts me to do this becasue i love the game but if they claim all the packages been sent and then ghost me to me that confirms ill never get it , meanwhile if you buy the stuff now you will get it

[glad cipher]

EVERYONE, I HAD A PROBLEM ON MY MOBILE THAT DIDNT SHOW GOOGLE LOGIN OPTION, I SOLVED IT : download TOF launcher on pc, login with google and bind the account to create a tof account, once u done, just login in on mobile. thank u me later

[minor quest]

PC right? It's should be in your directory\Tower Of Fantasy\Screenshots folder

[gaunt epoch]

oh nvm found it ty

[dry willow]

I play on pc directly from their official launcher so that wouldn't work for me in case of a problem. I get that, hopefully you wont run into problems like this anymore.

[cloud willow]

i also play trough pc but don't have a credit card so i bought the stuff trough my phone

[high heron]

Hi is anyone on pc getting kicked off from server constantly I hope I'm not the only one experiencing this

[tepid void]

is there any fix for the glitching screens yet?

[glad cipher]

EVERYONE, I HAD A PROBLEM ON MY MOBILE THAT DIDNT SHOW GOOGLE LOGIN OPTION, I SOLVED IT : download TOF launcher on pc, login with google and bind the account to create a tof account, once u done, just login in on mobile. thank u me later

[cloud willow]

well got to wait 4 days now to actually get my money back and i doubt ill rebuy the packs att this point for ghosting me

[fleet sinew]

i am on eternium and there is someone posting a scam link in the chat players name is AdMin

[rustic hollow]

is anyone else having an issue not getting the last twitch reward sent to their mail still?

[dry willow]

I see, well good luck 🙂 i will think twice about spending on this game now

[cloud willow]

thank you , good luck to you aswell

[bleak hemlock]

guys, i had weapon redeem problem, i pick king but i got icewind arrow instead, how long will it takes for customer service to reply?

[hasty tide]

same thus I keep a 100% F2P approach

[quartz drum]

ANYON CAN HELP ME.WHY CANT I PLAY THE JOINT OPERATION AND OTHER SELECT GAME.IS THIS A BUG OR JUST MY PROBLEM

[floral musk]

Hello, I have a small problem, when I want to install the game, nothing happens, the window simply closes (sorry for bad english i'm french)

[lavish coral]

j'ai le même problème

[floral musk]

quand tu cliques sur install il se passe rien juste le launcher se ferme on est d'accord ?

[lavish coral]

exact 😭

[viscid star]

these two keep happening pls help i cant play the f-ing game without getting disconnected every like 10 minutes or so

[midnight marsh]

download the installer again, had to fix the problem, that was the case with me

does anyone know if the game will be released for the nintendo switch?

[floral musk]

ok i will try this

[hasty gulch]

same as mine

[quartz drum]

i cant play,what can i do,i really need someone help.I will very appreciate that

[woven knoll]

the login seems to be fixed

[bleak iron]

can someone help me, i cant pick things up or damage enemies, i switched my relics and weapons and it’s still the same thing what do i do

[rustic hollow]

change channel in game that fixed it for many people

[midnight marsh]

this can be a sever lag if the server is not full state the game no fersuch times

[coarse verge]

I haven't been able to get into bygone phantasm ONCE the heeeell. fix the game, it's been almost a week.

[bleak iron]

this worked tysm🫡🫡

[undone coral]

Pls help. Im trying to play tof on my iphone and the game wont let me in

[midnight marsh]

check if the server is full the sever can be overloaded

[hasty tide]

#technical-help message

[floral musk]

with the "new" installer, it doesn't work :c

[hasty tide]

move the installer to the desktop so as disable antivirus when installing just for the download

[coarse verge]

I can't log in on mobile. It keeps saying wrong user/password. I'm 100% sure it's the right user/password since I can log in with it on pc.

[regal plover]

Hello everyone I've encountered problem with geting into game. message says: “Login status exception, exiting the game” - on PC, while i got into the game with no problems on iPad... O.o What's going on?

[hasty tide]

#technical-help message try this see if helps

[midnight marsh]

that's a good point i disabled my antvirus and hate it on the desktop

[carmine tiger]

is the server down, I tried all other methods like restarting the launcher and running as an admin

[crude wave]

That's weird I installed/played the game with different Anti-Virus (Bitdefender and Norton) on different PC's

[hasty tide]

is still a 50/50 but worked for some

@carmine tiger #technical-help message try this

[cold coral]

log out then log in again

[midnight marsh]

do you know why avia so the antivirus because the loncher as a virus ansid have it with another there was noting

[hasty tide]

idk why but for majority of ppl it seems to interfere with the download of files

[sonic bison]

whenever i try to load the game on pc, it gets stuck loading at 90% then goes back to server select

[warm snow]

Omg yes thank you after a week of suffering from this error i finally get to play

[carmine tiger]

Thank you

[hasty tide]

#technical-help message try this

I'm level 33, Does anyone knows how to fix third weapon's slot bug?

[crude wave]

another method if the anti virus is indeed messing with the installer is making a specific folder, add exception settings in Anti-virus for that folder. Then Direct the install path on that folder

[hasty tide]

#1007842564726075432 I'd say or ask in #gameplay-help

[hasty tide]

cuz I didnt have that issue only cuz I'm no regret firewall only but I do have it in a separate folder I made named TOF on SSD the only issue I encounter is on closing the game if clicked on other app's it bricks the PC

[atomic notch]

a quick restart of the pc worked out for me

[west sage]

hello, i have problems downloading the game. it just creates an empty folder

[cloud willow]

Dear Wanderers,

For more information related to not receiving purchases after a successful payment on August 11th 2022, please refer to our official article:

https://www.toweroffantasy-global.com/news-detail.html?content_id=a8e3ecdaa2a91a4e77ab97fade7a64973f9b

Some of the affected players may have already received the items before August 15th, however if you have not received the item after 24 hours since August 15th, please click on "Payment Related" below and get in touch with our Support team. We will get back to you as soon as possible.

this does nto help when you keep getting ghosted i got a refudn trough google , i recommend you all do this

[silent wigeon]

i keep getting this error

[hasty tide]

#technical-help message

[silent wigeon]

i have over 30gb of free space left on my phone

[west sage]

anyone can help ?
it just creates a tower of fantasy folder and inside it a launcher folder and no other files

[crude wave]

For games where some anti-virus is false-detecting the game. Adding exceptions on a specific folder in you anti-virus settings and installing your games on that folder is more safe than completely disabling it since your anti-virus and firewall is still running/protecting your other files & folders

[torn forum]

i can't seem to log in into the game, is it on maintenance?

[hasty tide]

@torn forum @amber pilot #technical-help message try this

[pseudo jasper]

So I can login in SA fantasia and Eu elypium, so i guess it's again a similar error like yesterday

[drowsy bane]

Who do we tag for support?

[spark plume]

i originally made my acc on my phone but when i tried to log in on my laptop it made a whole new acc? im so confused 😭😭

[silent wigeon]

i am on mobile U-U

[hasty tide]

k off to touch some grass

@drowsy bane [e-mail]

[regal plover]

nothing worked, tried all the "solutions", don't have antivirus, reinstalled launcher, repaired the game. 10 hours ago everything was working fine. On iOS still working fine, just PC.

[hollow forge]

hey i got a question i downloaded TOF now on bluestacks so i can use paypal etc but here its stuck on 90% loadingscreen same with nox player any tips or fixes ?

read again hero

[dull estuary]

Can servers be switched any time? And do they all share same game or different

[spark plume]

is it possible to link apple to an already exisiting acc?

[regal plover]

Okay, log out, and log in helped. Or they solved this issue

[swift lichen]

Are they gonna do something with the lag? On EU servers the lag is incredible...

[ocean cloak]

same thing happening to me 💔

[thick mountain]

O change my game controls, but everytime o close and open the game the controls reset

[regal plover]

click here, logout and relogin, should help. Worked for me

[modern spruce]

@torn forum @amber pilot @regal plover

Guys try this if you play on PC

This worked for me

[prime ginkgo]

Halp

[sullen pier]

Did u already reinstall?

[torn forum]

I tried restarting my PC and it works

[fossil lava]

How can I change my email that I used to register ? Cant seem to find the option neither via launcher or in-game.

[dull estuary]

Can i change servers any time without loosing progress?
Also what does Smooth hot and queue mean

[dusk compass]

Thanks a lot

[torn forum]

Thank you for the help, login info didn't get saved so it get logged out

[stark yacht]

yes

[west sage]

anyone ?

[carmine robin]

can you pay with psc ingame?

[wet swallow]

Hi! is there a fix for the 90% loading screen crash bug? I've experienced it before and it works fine after some time but today I can't even play anymore.

[quaint pivot]

It’s the ping of the server and amount of people that are in it. I’m on Solaris and it’s always red 💀 but I don’t really feel laggy etc. You lose progress when you change server

[cold ore]

are servers down Eu excaliber

[gaunt axle]

check pins for Login Exception Error Fix

[scenic shuttle]

Anyone know the issue why you can't login in the launcher with your google's account?

Feel free to ping for the reply, much appreciated 👋

[carmine robin]

can you pay with psc ingame?

[cloud willow]

We are deeply sorry. All the missing purchases have been delivered. Please check.

If you are not receiving the purchase, please contact our customer service.

customer service only say,s please be patient and then ghost you for a few days

[ivory arch]

i purchases 5min ago, is it fixed ?

[gaunt axle]

My friend didnt get his Bonus Black Crystals, and support took a while to reply so he refunded his purchase. Then Support sends him the missing Black Crystals to his Giftbox but blocks his account from purchasing lol

[dull estuary]

So once i start I'm stuck with that server forever 💀
Then how do i chose from so many XD

[quaint pivot]

Not technically stuck. Your progress just saves there.

[cloud willow]

that's oke if they don't want money

[upper silo]

do i get the whole 4 set of matricies from the matrix box. the one that cost 80 base chips

[dull estuary]

That is Technically stuck 😂

[cloud willow]

in that case i take back all the money i spent and move on , it been a week and they claim they already sent everything to the players but i still don't have a thing so i'm very done

[noble plank]

help, this happened after the loading screen

[dull estuary]

Well ig then i should choose a green one?

[willow wedge]

help i can't progress further in main quest as it directly crashes the game

[prime ginkgo]

Guys, is anyone struggling to log into Alintheus server? My internet is NOT down, my account is secure I log in fine, but connecting to the server does not work?

[quaint pivot]

Really up to you bro. Green is good but it could have less players

[cloud willow]

if they do this i just delete the game att that point

[dull estuary]

Oh
Yeah didn't think about that

[remote mountain]

i jus wanna grind:(

[prime ginkgo]

u cant get in either? but yours doesnt seem to be my issue hm

[winter mason]

does the SR Relic Box not include the Cybernetic Arm ?

[sullen pier]

Then u could try to go into appdata, searching for a ToF folder and delete it. It should force a repair if u hit update. Maybe it will download that file again too

The games doesn't delete the folders there.
But if they don't just redownload the files, u may need to download the whole game again

[willow wedge]

anyone pls help me

[dull estuary]

Last question
So the green hot queue only show if the server is crowded and not how much ping i would have?

[alpine frigate]

anyone know how to remove this?
it keeps saying there's something new but I already checked it and it won't go away

[stark yacht]

already doing it thanks bro

[pliant cypress]

Tried lowering the graphics n other related stuff?

[willow wedge]

all the lowest 😭

[dull estuary]

Restart your device 🤷🏻‍♂️

[viscid star]

why. is. this. keep. happening. im seriously might consider dropping the game of this keeps happening

[willow wedge]

tried but still the same

[calm tusk]

Ahh i see there are other peoples who lost their progress on the servers too... is there already a fix or do we need to wait for TOF to fix the issue?

[sonic bison]

still returns to server select whenever i try to play

[quaint pivot]

Again, I’m in NA Solaris and it’s always red and yellow. I experienced queue times multiple times but not anymore since they increased the player cap. I rarely get lags and if I do get one, it isn’t that bad.

Yea. Crowded server will lag you causing showing red (hot) = server lag. The ping is your side. If you live in asia and you’re planning to play on NA, you will experience lag and delays 100%.

[cold ore]

clearly there servers are down

[pliant cypress]

are you playing with wifi? could be bad connection from your part. or at the same time servers could have temporarly connection issues. @calm tusk is your account binded to save progress? theres an option for that in settings

[frank robin]

On iOS they are no connections whit Google ?

[untold fractal]

How to fix chat in gamw

[dull estuary]

That is exactly what i was gonna do
But now ig I'll play in Asia then XD

[viscid star]

both mobile data and wifi sucked. even tho it works perfectly normal on every single app besides ToF. this also happens to my pc

[calm tusk]

yes it is. And yee i play with wifi but my connection is fine... might be the servers. seems like i have to wait i guess🤷

[quaint pivot]

Alr have fun

[willow wedge]

why progressing through main quest crashes my game, although i had set all my graphics to the lowest to avoid lag

[dull estuary]

Is the automatically selected server the best (Nearest) server (it selected eden for me. And it's red)

[pliant cypress]

best option is ofc cable. but yeah. anything can happen atm since the game just came out a week ago on global xd

@calm tusk They have responded about accounts dissapearing on their page here in the bottom on frequently asked questions https://www.toweroffantasy-global.com/news-detail.html?content_id=b89dca94a76dda454da8bd6ae1b94f4dab21

[warm basalt]

My account has been banned "5,256,000 minutes" for rule-violating behavior and I'm 100% positive this is a mistake

[celest rivet]

what happened? I was doing bygone and got kicked. When I tried to log back in the message is showing

[peak obsidian]

I keep getting this when trying to log in

[quartz palm]

same i was inside the ruin then i suddenly got banned

[lapis haven]

want to ask, i got problem when im dps why my dps damage doesnt appear?
already update all driver and restart the game still no effect

[lavish moat]

check your settings

[lapis haven]

already did but there is no effect sir

[tired sail]

same, in all the servers

[lavish moat]

can someone help me? I can't play in mobile coz it keeps getting stuck in 90%

[cursive merlin]

Not Found
The requested URL was not found on this server. Cant really fix this error sigh. Anyone have experienced this and managed to fix it? This shows whenever I try to login on launcher via google gmail login.

[warm basalt]

I haven't even been logged in since yesterday when I played all day. What floor did you get to? I got to floor 40. Do they think we're cheating?

[winged sky]

i was disconnected from server, then i was banned. What happened ??

[quartz palm]

the fact that i was only playing ruins A02 then i just got banned ;-;

[celest rivet]

I dunno, I was fighting on floor 45

[next inlet]

same i got banned like this too dunno why

[dull estuary]

Does queue for a server mean I'll have to queue every time i wanna play or just the first time?

[stark yacht]

still not working bro

[cold ore]

are there even devs here or is this just a fan server

[celest rivet]

anyway to contact the customer service?

[viscid star]

as in LAN ? tried it. but same results

[calm tusk]

hmm well okay ty :)!

[glad cosmos]

Try to contact Support about this issue

Email to [e-mail] about your issue

[warm basalt]

I barely cleared the last floor I was on. And other than making a joke yesterday about how people wouldn't get their free tanium that the spam bot was advertising in chat all day if they blacklisted him... then I dunno why my account got flagged

[cloud willow]

to bad support ghosts people

[inland shell]

holy me too. why

[warm basalt]

I've spent way too much time in this game to start all over again. And there's no way I'll get as lucky as I did with my f2p pulls

[glad cosmos]

Try to contact support in-game

[supple bison]

wao im getting it too

[quartz palm]

how ?

[cloud willow]

they also ghost you and punish you for complaining

[icy elm]

scythe of the crow won't hit anything how do i fix?

[lapis haven]

want to ask, i got problem when im dps why my dps damage doesnt appear?
already update all driver and restart the game still no effect, already try to change some setting but there is no effect.. need help

[pseudo junco]

someone can help me?

[pliant wind]

It says Access exception and it doesnt join the game please help me

[wet swallow]

Hi! is there a fix for the 90% loading screen crash bug? I've experienced it before and it works fine after some time but today I can't even play anymore. I already tried the pinned guide and it still didn't work

[latent seal]

Did they fixed the crash issue on pc yesterday

[modern spruce]

Same issue i also have

Dunno what to do it's kinda annoying to have that

[prime ginkgo]

Are the servers down? it doesnt let me connect to server for 1 hour now??

[lapis haven]

want to ask, i got problem when im dps why my dps damage doesnt appear?
already update all driver and restart the game still no effect, already try to change some setting but there is no effect. can anyone help me

[quartz palm]

theres no option to complain

[alpine frigate]

definitely, it's been on since I unlocked the stories

[wicked fog]

did you use the V P N?

[neon glen]

bruh wtf

[pliant wind]

It says Access exception and it doesnt join the game please help me it says

[grizzled cove]

Look through the pinned messages one helps fix the error

[static wyvern]

seems lots of false positives as i got one too lol

[pliant wind]

where are the pinned mesages

[pliant cypress]

Then im not sure myself . If you are using cable it should rule out internet issues from your computer. Then it can be internet provider or TOF servers. They have alot of overloading servers past couple days.

[hazy token]

Support gonna respond to my email anytime soon? I can sign up and log in, but can't access any servers. Also, my user ID is 00.

[prime ginkgo]

do u get this?

[grizzled cove]

@pliant wind Here

[dull violet]

Its posible to change server with the same character? Because Im at Lycoris and y want to change with Dyrnwyn

[pliant cypress]

Hope you will find a solution

[jagged panther]

I have bought 300 diamonds but I have not received the 300 bonus. Is it a reported bug?

[atomic spear]

No

[hazy token]

On pc, yes. Mobile gives me "disconnected from server"

[hasty gulch]

this shit happen to me for 2 days now, everytime login or when bout to TP somewhere

[calm tusk]

Well from now on its just a waiting game since a lot of other peoples have the same issue 😄

[prime ginkgo]

ok, well in that case you aren't alone, i cant connect to the servers this morning for 2 hours now, many ppl have this same thing

[hazy token]

Been happening to me since launch

[pliant cypress]

Yeah. I would be pretty poop if i lost my progress. Spent 10 hours everyday since release xd

[copper ferry]

There's a pretty nasty Damage bug Right now where I do no damage except with a bow and am Immune to most enemy attacks...

[calm tusk]

Yee that would be really sad because i had a huge progress 😿 but i think everyone is feeling like that c:

[valid zenith]

One message removed from a suspended account.

[warm basalt]

If anyone getting the account ban message wants to help give this issue some attention, I made a post on reddit: https://www.reddit.com/r/TowerofFantasy/comments/wqkwta/unwarranted_bans/?utm_source=share&utm_medium=web2x&context=3

[clever imp]

huh

[neon glen]

idk i already pay like 2000$ in this game

[winged sky]

no, i didn't. i've just finnished today mission then i got banned.

[undone siren]

Hey guys does anybody know how long the World Boss Password Chest stays for after beating the World Boss before it disappears?

[wild creek]

try logging out on the cliantthe log back in

[modern spruce]

Try this

[stone oriole]

How to download tof

[tawdry plank]

mate got banned for spending money lol

[clever imp]

ok tyyyyyyyyy

[naive goblet]

hi guys can someone explain to me why im banned i didnt use cheat or violating the rule

[pliant cypress]

On their site. Should be on main page. 3options

[long elk]

uh how do u contact i got banned for no reason?

[celest rivet]

sad the devs doesn't respond fast on a crucial matter

[tawdry plank]

there is no devs here and their customer service is a bot lol

[gilded lintel]

mee to

[static wyvern]

same here, got banned second after picking up exploration thing lol

[quasi mountain]

is there a shortcut that locks the camera, because mine is stuck

[mental plaza]

hi

[wicked fog]

Please let me know at the email address listed in #991112118843740160
and describe your problem as much as possible.

[mental plaza]

it stucks randomly while downloading and then when i try to pause and restart launcher it starts downloading from start

i have already tried deleting all tower of fantasy related files and reinstalling the launcher already

it only happens with tower of fantasy i can easily download genshin and use internet normally

[gilded lintel]

how to fix this ? i got ban when i trying moving file to ssd pls help

[coarse willow]

Can someone tell me on which server good to play for east europe? Without queue and with online

[willow wedge]

oh yea why is there like 6 tbs browsers using my cpu in tof? i was suspecting that it was the main reason of crashing

[amber pilot]

It didn't help

[wicked fog]

THE GUYS WHO GOT BANNED FOR 10 YEARS

Please let me know at the email address listed in #991112118843740160
and describe your problem as much as possible.

[weak bronze]

Man, the new update made the game unplayable for me

[calm tusk]

its not about your task u did its for the most of the peoples here 😄

[mental plaza]

please ping/reply me if u reply

[carmine socket]

bruh why ???

[gilded lintel]

you got same problem ?

[warm basalt]

A LOT of us are getting this message all of a sudden

[supple bison]

I just log in today and I got banned

[calm tusk]

naah i lost my whole progress that my issue atm but other peoples here have the same problem as u. Seems like we have to play the waiting game get ur waiting music ready 😄

[mental plaza]

i cant even download the game (not banned tho)

[naive goblet]

bro pls help i already contact but they havent answer me in a long time and i cant create ticket

[hasty tide]

custom service @celest relic

[gilded lintel]

oooh no

[daring ruin]

why does the game keep changing my keybinds

[tawdry plank]

yall can play?

[wicked fog]

THE GUYS WHO GOT BANNED FOR 10 YEARS

Please let me know at the email address listed in #991112118843740160
and describe your problem as much as possible.

[supple bison]

I use ticket and yes the bot wont let me

Warning: You don't have permissions to use this.

[carmine robin]

i fyou buy somethin ingame on your phone. Do you also get the items on the pc?

[quartz palm]

i did just now 😢

[wicked fog]

@quartz palm

[mental plaza]

anyone have any idea why i cant download :<

[wicked fog]

please read this - #technical-help message
Unfortunately, it is temporarily better to refrain from downloading

[supple bison]

guess its a waiting game now

[tawdry plank]

ping me when the game fixes the crashing and stuff lol

[weak bronze]

The game is now freezing at this for some reason: May anyone help me?

[mental plaza]

ok :( i will try again in next week

[weak linden]

dang it bruv

[drowsy obsidian]

same

[wicked fog]

repair the game, let me know if there is any help or not

[weak bronze]

Did earlier, the game finds no problems.

[hasty tide]

Hello ! I have a problem downloading the game for the first time on Iphone. When starting the game for the first time, an infinite loading starts, without the game starting. Do you have any solutions?

[mental plaza]

but it downloads nicely, but stops in middle of downloading like downloading on 2MB/s but stops downloading and then again from start when i try to pause and reopen launcher for some reason

[hasty tide]

help me guys im play on mobile

[wicked fog]

So it's just a problem with the AWS.

[hushed summit]

I am not sure if this is the right place or not, but I have pre-registered my account, yet when I tried to use it when downloading it says account not found, does this mean I don't get the pre-register award?

[hasty tide]

Its the same loading screen than Tekoshin, whitout the message

[weak bronze]

It works on my phone though, is that supposed to happen?

[fast storm]

is it possible to transfer character to another server?

[elfin perch]

There is some issue , people got ban without any reason?

[static wyvern]

yeah sent an email to support hope it will be addressed soon, spent like 70$ on this account and multiple hours getting 100% on first zones ;/

[wicked fog]

I will look for information about your situation, and if I find something, I will write back.

[carmine socket]

gg

[weak bronze]

Thanks, this is pretty annoying

[jade lodge]

anyone getting the same thing like this?

[formal finch]

Help!!! why i got banned for 10 years?

[hasty tide]

i am getting update error error can you help me

[stiff plank]

anyone know how to fix binding account errors?

[hushed summit]

I am not sure if this is the right place or not, but I have pre-registered my account, yet when I tried to use it when downloading it says account not found, does this mean I don't get the pre-register award?

[tawdry plank]

i think its cuz u dont have space

[weak bronze]

Everything was fine yesterday too. 😔 @wicked fog

[hasty tide]

how much space is required for mobile

[warm basalt]

FOR THE PEOPLE WITH BANS... Did anyone else mess with the ksophon_x64.sys file that was causing BSOD crashes?

[quartz palm]

nope

[stiff plank]

can someone help?

[static wyvern]

nope, did file repair around 30 min before ban and then got banned

[hardy vapor]

yes

[tawdry plank]

idk mage im assuming its that cuz it says at the bottom "insufficient disk space"

[supple zodiac]

Dear Wanderer, in the unfortunate case that your account got banned, please make sure to contact our customer support via e-mail at [e-mail] as it is not an issue a normal user can assist you with. Thank you!

[hasty tide]

is it enough

[fickle plinth]

you need 20gb

[wicked fog]

Try opening the Launcher via administrator mode (open as an administrator)

[weak bronze]

I already have

[wicked fog]

@true smelt pin this please!

[remote mountain]

yall know how to fix "Login status exception, exiting the game"?

[true smelt]

Try to log out of the game and then back in

[weak bronze]

These updates keep making more and more chaos

[hasty tide]

why i got bannedddddd

[remote mountain]

did that multiple times already

[stiff plank]

i cant bind a account please help

[cinder shoal]

If you have the problem with the game crash just update your drivers

[true smelt]

You can only bind new accounts

[tawdry plank]

cuz they keep bringing more bugs and the devs arent fixing tvem

[wicked fog]

Create an account on the official site, through account creation mode, then log in, if I understand you that way.

[static jay]

hi, how can i report a bug?

[weak bronze]

@tawdry plank Yeah, it was perfectly fine yesterday too 😔

[stiff plank]

already did, but im trying to bind my google account that i used to make that

[proven zinc]

anyone know how to fix the bug where you cant pick up stuff?

[wicked fog]

Are you logging in through the launcher or the website?

[sweet stump]

Account buyers getting banned

[tawdry plank]

mate i couldnt even play till day 1 on pc and phone the crashing is still a thing and the fixes the peeps provided bugged my task bar as well as ToF it self broke it lol

[weak bronze]

I was also crashing day 1, you can fix it by turning off shaders

[thorny cedar]

Wait is that the reason im seeing bans here?

[hasty tide]

why i got banned????

[stiff plank]

launcher

[warm basalt]

a LOT of people have.. only semi-official responses i've seen are to send an email to [e-mail]

[static jay]

and how do I send it? do i have to put something? I don't know how to put it, and I'm sorry, I'm using the translator XD

[tawdry plank]

i had everything turned off
and i really dont believe its a me issue considering i can run little nighmares fine and this has the same requirements as genshin

[waxen dew]

Tried creating an account on another server did work. I’m on Ether Europe. Anybody know why?

[wicked fog]

can you show a demonstration of the screen?/
@hasty tide read this - #technical-help message
@sweet stump read this - #technical-help message

[weak bronze]

Like, I'm running Genshin on max graphics too. 😔

[stiff plank]

whenever i click bind it just says "binding failed"

[warm basalt]

Who buys an account for a game that's free to play?

[queen cedar]

Hey guys. My world chat is empty but looks like i can send messages. Someone had this issue? How i can fix it?

[tawdry plank]

it still kept crashing so i just uninstalled the game,the "fixes" on here made it worst lol and i dont want the excuse "the game is new" this has been out in china for a year

[weak bronze]

Exactly

[thorny cedar]

well those who can buy and are lazy to do rerolls

[static jay]

I don't know how to report a bug, which makes me immortal while hitting enemies

[tawdry plank]

like i just wanted another game to plat with my friends but tof doesnt <3

[noble basin]

how to get rid of this?

[exotic magnet]

my TOF launcher is just a black screen

[weak bronze]

I just wanted something for the Genshin downtime and we get this. @tawdry plank

[plucky condor]

what should i do? just leave for afk then this happen

[wicked fog]

log out of your current account in the Launcher, because the action you are taking is
then use the method you need, in yours it's google

[hasty tide]

tf who buying account and top up with my cc also spend like 700usd now get banned ? nice TOF

[flint stump]

Make sure to fill out the form pinned in #1007842564726075432 and provide sufficient evidence of your issue, like a video

[formal finch]

me too

[tawdry plank]

at least now i have space to move genshin from my phone to pc

[weak bronze]

Nice

[pale cosmos]

Lost connection to the server an hour ago, wanted to log back in now after lunch and i cant?

[tawdry plank]

i really hope they fix the crashing soon so i can play with my friend

[exotic magnet]

any1 knows the fix for this?

[weak bronze]

Yeah, the game is just freezing the moment the main menu comes up

[tranquil rivet]

i have the same problem now

[plucky condor]

[waxen dew]

Which servers does this affect? Is this what’s happening to me? (Wi-Fi is fine)

[flint stump]

Check pins @tranquil rivet @exotic magnet

[supple zodiac]

Dear Wanderer, in the unfortunate case that your account got banned, please make sure to contact our customer support via e-mail at [e-mail] as it is not an issue a normal user can assist you with. Thank you!

[wicked fog]

read this - #technical-help message
@bronze zenith

[hasty tide]

hmm ban?

[tranquil rivet]

thanks

[true smelt]

To the people who got banned:
Did you played on phone and switched to PC or the other way around?

[hasty tide]

PC and Phone i use phone only if im working outside

[stiff plank]

did it bind?

[formal finch]

please help, i got banned just for being 20 minutes AFK

[weak bronze]

@wicked fog Letting the game "load" for some time makes the music appear after a few minutes. Screen is still frozen though. All right, it loaded now. The loadtime went from a few seconds to a few minutes though...

[fossil skiff]

guys is there a way to contact support without receiving an automated message?

[hasty tide]

there BOT also on a email

[wise jackal]

thats weird, ive been afk 20 minutes before and i havent gotten banned

[mild spoke]

is this a ban ?

[hasty tide]

#technical-help message

[hasty tide]

whut are u banned for 10 yrs?

[wicked fog]

you need to log in through your google account, if your progress IS HERE
and you need to link your google account if you SAVE THE PROCESS ON HIM
PLEASE REREAD THE TEXT SEVERAL TIMES SO YOU DON'T MAKE A MISTAKE.

[tranquil rivet]

problem solved, just logout and re log in in the luncher

[supple bison]

alot of people are getting banned, it seem most are paid player getting banned

[fading jetty]

sadge, this is still not working 👀

[wise jackal]

were you in a multiplayer thing?

[formal finch]

idk its being 20 minutes, its just my calculation. but, after i back to my PC then this happen

[flint stump]

It literally says only lowercase

[junior ember]

I keep pressing go on joint operation and etc but it keeps doing nothing, then when i pres it again it says "system overload" does anyone know how to fix this for me please?

[flint stump]

Please read the error message

[wraith bison]

I got banned 5 minutes after logging into phone for the first time. Decided to play while at the hospital, big mistake i guess lol

[hasty tide]

check pinned msg

[mental girder]

What happen,im doing pvp and dc got notf like this

[wicked fog]

read this - #technical-help message

[fading jetty]

ahhh lowercase means small letters only ? i didnt know, sorry 😂

[flint stump]

Yee

[hasty tide]

Anyone know what I can do to lower my ping while using a controller? It goes up when I do

[formal finch]

no, not in party. just afk at transmittor

[upper ermine]

Login Failed. has someone a fix to this.. :c

[limber perch]

Anyone else having trouble switching weapons? Like sometimes Q/E works, or sometimes it's just one key

[ocean turtle]

I and my friends just kill Barbarossa and claim rewards, boom! Our account got banned?

[wise jackal]

thats weird tbh. ive seen other people being banned for a similar amount of time

[wicked fog]

read this - #technical-help message

[eternal bison]

I managed to play after doing some things yesterday but today the same error started again not opening the launcher

[stiff plank]

my progress isnt saved if i login into my google, but if i log in to the official website account its a totally different account

[shadow quarry]

Estrela Server in Europe doesnt work ig

[solemn yoke]

do u guys know why my launcher just black like this?

[frigid scarab]

same here ive got banned for no reason i dont even know how to install fake word....

[wicked fog]

are you using the same login method as in the launcher?

[eternal bison]

I tried to do the same thing by installing the game from above to download any missing file and then I went to repair the launcher but this time there was an error when installing

[true smelt]

Have you tried reinstalling the launcher(from the website

[formal finch]

yess, so sad. i am very excited to play this game then this happen 😔

[stiff plank]

yes, but ill just probably hold on to this account till its fixed

[tidal light]

Hey is there problem with the launcher??

[loud remnant]

Any explanation behind this sudden ban? This is so irritating

[hasty tide]

idk and mod so do know about ppl get banned maybe because its something wrong on system ToF >

[shadow quarry]

Guys can someone tell me why the Estrela Server in Europe doesnt work?

[solemn yoke]

so i need to uninstall the game first or what? i dont get it

[fading jetty]

i think it has something to do with the connection problems last night

[dusty sundial]

After yesterday log in problem.. i log in today and my account is not in the list of server.. it let mw start new story

[shut jolt]

that happened to me too! what i did is create a new file and choose the location there and it worked

[finite kiln]

help sir

[true smelt]

Yea

[wicked fog]

Have you linked google?

[mossy wave]

Guys??? I got this bug too may anyone help me?

[formal finch]

idk bro, i got banned just for being AFK about 20 minutes

[supple zodiac]

Dear Wanderer, in the unfortunate case that your account got banned, please make sure to contact our customer support via e-mail at [e-mail] as it is not an issue a normal user can assist you with. Thank you!

[plucky condor]

not funny at all, after afk and this happened

[eternal bison]

in the case would be how to install everything again if you change?

[stiff plank]

i havent

[tawdry plank]

idk man prob any

[elfin perch]

???

[glacial moth]

How to change character gender pls

[hasty tide]

so this time we just need wait ? and delayed all our progress ? for waiting this fix system banned ?

[flint stump]

You cannot

[flint stump]

Read the bot message a few messages above yours

[tight fjord]

What does this mean? It’s been like this for hours

[frigid scarab]

its happening to a lot of people

[stiff plank]

just quit the launcher and rerun it

[frozen kraken]

Hey guys

[warm basalt]

one can only hope that they fix it in time for us to do our daily stuff xD

[hasty tide]

already send the email and its nothing happens and ppl reply the email only the bot

[dusty sundial]

I cant find my account in the servers log in

[mental girder]

many same problem rule violating 5,256,000 minutes ,i think only me

[hasty tide]

anyone else can't buy anything?

[flint stump]

As you can imagine, support is getting slammed with e-mails right now, so please be patient

[long elk]

we all same bro

[proven zinc]

I cant pick up items

[loud remnant]

Same here

[mossy wave]

May anyone help me I got it since yesterday and it doesn't go away I even started the launcher often

[tight fjord]

I already did that the first time;;; restarted my pc as well but it’s still the same

[celest relic]

are there anyone got banned in EU or America Server?

[frigid scarab]

me

[hardy vapor]

half of the server

[frozen kraken]

Is there a fix for the download reset? I've been trying to download this game over night for a few days now and it always resets back to 0 or 2%

[hasty tide]

yeah im being imagine spend like 1k usd then got banned for no reason just arrive from work online into my PC and boom after that i send the email to CS and only got reply from bot nice.. XD

[mental girder]

ya email bot

[sonic spear]

Has anyone else's game just froze when speaking to Mars?

[onyx seal]

?!! hello?

[elfin perch]

any help sir

[frigid scarab]

send a mail to the support

[celest relic]

same as me, lmao. Gonna back to the CN version if hotta dont hav legitimate explanation about this situation

[tight fjord]

I have this as well, only pc problem. I just logged in to my iPad and it’s working just fine

[long elk]

before getting the banned i was looking my matrix, and game says recconecting connection then banned bam

[wicked fog]

read this - #technical-help message

[hasty tide]

how do you even get on the CN version? don't you need a CN id or smth?

[plucky condor]

I also like that

[charred olive]

nothing happens when i click join or match when trying to enter joint operation, anyone know whats causing this

[mossy wave]

Do I have to reinstall my launcher with the login bug?

[onyx seal]

ty legend

[frigid scarab]

FOR ALL WHO GOT BANNED

[simple kelp]

The very first character I made in TOF bugged and I can’t get past the first line of dialogue from him thing is this is also the server my friend is on that I want to play with. Am I screwed?

[hasty tide]

and got reply by bot dont forget about that

[long elk]

yea i did Email them, just waitinf for the fix and ssr selector for us victims

[cold ore]

Everyone contact support asap if you have been banned. There is also no mention of this on social media or this discord witch makes me think the Devs don't know and this seems like a wide spread issue

[sonic spear]

I'm kinda just stuck talking to them and can't click anything or actually do anything

[formal sluice]

Anyone else got problem with the discord nitro thingy ? I tried to redeem it but it keep saying gift unavailable, even on a fresh new account

[hardy inlet]

Does anyone know why it says this any time i try to enter a server

[celest relic]

i have my sister CN id

[warm basalt]

I wrote the support email a very heartfelt message. I hope they read it and unban soon lol

[dusty sundial]

Where my account go?

[lethal geyser]

what to put in here if I want ToF to run at high performance?

[hasty tide]

If you from aus, we can’t enter via mobile data

[hard remnant]

How do I open in game mail when option doesn’t show by map?

[hasty tide]

ah man, I wish I could play the CN version I've seen some characters you can play as

[mental girder]

anyone got solf this problem after send email reply by bot?

[plucky condor]

what did you write sir?

[hardy vapor]

It will take few days/weeks to get an answer

[hasty tide]

nope

[dim moat]

anyone have an idea how can it be like this? i dont understand

[ashen tide]

Does anyone have template for report a banned issue?

[tight fjord]

Go to friends list, it’s beside it

[raw warren]

I'm on PC. I can log into the launcher. But when I click Launch, I get a Windows UAC dialog, click Yes, then the launcher restarts. I tried uninstalling, reinstalling, repairing, installing just the launcher, creating the .ini file, and the optional Windows Graphics tool. Nothing has worked.

Has anyone seen or been able to fix this problem?

[long elk]

Just state ur acc info and issues similar to bug report i guess

[warm basalt]

We don't have access to our UID's anymore, so are they gonna be able to resolve it on email alone?

[ashen tide]

Ahh oke, I will try my best. Thanks anyway

[mossy wave]

It doesn't work to restart the launcher how do I fix this bug?

[vivid heath]

I asked a friend to screenshot my UID

[hasty tide]

They would more than likely be able to see all accounts created on different servers via the email

[long elk]

Yea i can imagine, i had frend online who told my uid before

[wicked fog]

(your desk):\Tower of Fantasy\Hotta\Binaries\Win64
QRSL.exe

[hearty drum]

Anyone else have their game reset their controls when they log in after restarting their computer"

[flint stump]

Future content stays in #off-topic

[onyx seal]

why are people getting banned does anyone know

[flint stump]

besides, that want the right channel anyway

*wasnt

[celest relic]

sure, my bad 3;<

[regal gull]

ayo, my game crashes when it is at 90%, i ve alrdy restarted my pc and do what was on the pinned messages, any idea?

[wild forge]

Using third party apps while playing tof I guess

[hasty tide]

ppl using cheats and probably false positives 🤷🏻‍♂️

[candid geode]

is there a solution for something like this? I haven't been able to do anything since last night. I haven't played anything like this.

[remote mountain]

check pins

[vivid heath]

Ban wave probably, they're fixing their anti cheat. But I got banned cuz my computer is always connected to another country's server maybe

[mossy wave]

I got this bug too

[tight fjord]

I fixed mine by logging in to another device. Then going back to my pc

[warm basalt]

A lot of the people I've talked to we all have a similar thing in common in that we replaced their anti-cheat file that was causing crashes with an empty one

[austere night]

has anyone had problems with twitch drops and know how to fix them?

[long elk]

Not everyone, mosly pep who spend money, f2p purely dint get banned at all

[hasty tide]

Some help i got ban waves random, no use cheat or anything 🥲

[onyx seal]

i did that too 💀

[plucky condor]

same 😭

[supple bison]

I got banned 2 hours ago, now I can login normally

[wicked fog]

read this - #technical-help message

[celest relic]

almost topped up account got banned lol

[warm basalt]

did you email support?

[hasty tide]

wew nice how ?

[candid geode]

i haven't playing in another device, i only wanna try play on pc first. but this i got so dissapointing.

[mossy wave]

What do I have to look for in the pins?

[hasty tide]

How to fix the problem?

[dry tapir]

did you send email to them? if so what did you write?

[hasty tide]

I've been tryna buy stuff for like 3 days 😭 it's in USD tho not AUD so it's like impossible for me to get anything

[supple bison]

I just send them an email and i go check my account again
didnt do anything more than that

[paper maple]

Are the servers fixed?

[wicked fog]

No ticets
Note that any misleading application will be considered as rule infringement, and it will be punished accordingly. (at the moment only for Hades members and those wishing to get there, the ticket sections are available)

[hasty tide]

nicee.... how u dont get reply by bot ?

[long elk]

I remember my game crash and i log again then its fine. Is it cuz of this? I never mess with the files tho

[mossy wave]

You mean after you start the launcher the game starts and it loads it closes and just your launcher is online? I think then your GPU is just too bad for this game. I upgraded my pc about 3 days ago and downloaded the game before it and it kept crashing when I started it after some tries I could use the character editor but couldn't join in the game because my PC couldn't handle the game.

[celest relic]

waittt, what is in the mail? any prizes?

[loud remnant]

What you do bro? You email them?

[paper maple]

How do you fix the crash problem on mobile

[plucky condor]

guide us sir

[elfin perch]

How sir

[hardy vapor]

but did you get the 10 years timer, or just "unable to get account data" or something like that?

[regal gull]

ayo, my game crashes when it is at 90%, i ve alrdy restarted my pc and do what was on the pinned messages, any idea?

[rain sorrel]

When It’s loading, it flicks back to my Home Screen. Is that the game problem or phone problem?

[ebon haven]

How do you make the game have 4k graphics?

[warm basalt]

I dunno, I would just try repairing your game from the Launcher > Game Settings > Repair

[mossy wave]

Which gpu do you have?

[wicked fog]

Problems with AWS

[long elk]

Cant upgrade my gpu, but my laptop everything is upgraded. The GPU just slightly below the requirements. Tho i never crash again after the 1st load

[formal finch]

yo, could you tell us how to fix it?

[woven forum]

CAN SOMEONE EXPLAIN HOW TO PLAY HUMA, ZERO, SAMIR, MERYL, KING, CROW? i dont have any idea how to play

[slow gull]

#gameplay-help

[warm basalt]

Did they respond to your email to let you know or did you just happen to try logging in again and it was already resolved?

[hasty tide]

Guys I logged into my Account in the begining using google but I wanted to try it on mobile but there is no google?! How do you log in then?

[finite wren]

does the game work or still not?

[mossy wave]

You could go to the Device-Manager and check the graphic cards there idk how it is in english because I am german but there is a device manager or something like this. Btw the requirements who the game give you are a GTX 1030 minimum and some other things but yeah

[sharp crypt]

Does anyone know if iphone 8 is supported?

[verbal notch]

launcher blackscreen, help. i reinstalled like 3 times already

[warm basalt]

All we've been told is to send an email to [e-mail] and wait

[supple bison]

FALSE ALARM I JUST LOG IN MY ACCOUNT IN ANOTHER SERVER
the main server im playing is still in banned mode

[barren blaze]

Why does my alttab/win key/wintab not work after I launch ToF?

[slow gull]

💀

[turbid dust]

LOL all I did - just restarted my PC and relog...

[austere night]

has anyone had problems with twitch drops and know how to fix them?

[mossy wave]

Check the pins there is an instruction for this.

[plucky condor]

[light stump]

Login Failed. has someone a fix to this????

[jagged basin]

Same problem, you have to write to support

[long elk]

Someone should meme this banned thingy

[turbid dust]

still not received it too

[mossy wave]

Sure

[hardy inlet]

Im from america tho?

[buoyant lagoon]

i cant play past the tutorial its crashes

[ashen tide]

So how to solve this issue

[formal finch]

i did, then just wait?

[celest relic]

[lavish lichen]

I seem to have a problem with opening ToF, like the launcher appears on the hotbar thing but doesn't actually pop up on my screen. Anyone know how to fix this?

[turbid dust]

change it back

[finite wren]

huh????

[celest wing]

Why people are getting banned without even using cheats ??? It's the same for me

[fiery mist]

i got the same message

[lavish lichen]

Please note that this has only started happening after opening the launcher previously, only for it to be completely black without an exit option

[mental girder]

ya many ppll same problem

[warm hearth]

Try logging in again in the launcher.

[supple zodiac]

Dear Wanderer, in the unfortunate case that your account got banned, please make sure to contact our customer support via e-mail at [e-mail] as it is not an issue a normal user can assist you with. Thank you!

[rain sorrel]

Is it just my phone or everytime I played the game always flicks back to home screen?

[slow gull]

i think its because of some new anticheat rollout that falsebanned a bunch of ppl

[celest wing]

I sent an email like an hour ago without even an automatic response, is it normal ?

[fiery mist]

wtf?

[mental girder]

i get rreply by bot 🙂

[gilded lintel]

mee to 😦

[turbid dust]

I got autoreply too

[celest wing]

what was the reply ?

[lavish lichen]

This is what my launcher looks like. Please help

[flint stump]

No one here can actually help you, please be patient and wait for support to reply

[inland shell]

So sad they make official discord, but not respons to our problem.

[supple bison]

all of the banned people seems to be because of third party top up or paid player

[finite wren]

it didnt work tho

[fiery mist]

@compact delta @thin cypress @next basalt any info why this happen?

[ashen tide]

Yup, we are all waiting for clarification from the official on all these problems

[slow gull]

what does third party top up mean

[celest wing]

I hope they will manage to answer our emails fast enough, personally I've got the monthly pack and others enabled I dont want to loose money and days of rewards...

[dry tapir]

got mini heart attack seeing this, lets hope we all can get our acc back

[supple bison]

asking a middle man to top up for your account basically

[broken ocean]

Did server kick only me?

[plucky condor]

[fiery mist]

this game... smh...

[ashen tide]

Yes, and I just send a reply message again for this

[slow gull]

ah, assuming because currency differences?

[warm hearth]

That error happened to me all i did to fix it was logging out and then logging in again on the laucher and then it was fixed. Send them an email.

[celest wing]

okay, I sent mine nearly 1h30 ago so I dont think it was overloaded at this time

[elfin perch]

same 🙂

[hasty tide]

is the currency to buy stuff set to something other than your actual currency?

[supple bison]

idk tbh, im not a middle man so I cant tell how they operate

[celest wing]

Is there a way to verify game files to be sure files like the AC aren't messed up ?

[slow gull]

not asking to use or anything just curious lmao, i dropped 30 on the game on release for the bp and monthly so cba doing middleman crap

[fiery mist]

looks like this works... thanks

[heavy lance]

Bro this is so annoying can someone help me whenever I open the game the controls just reset and my resolution goes to 1280x720 every time this is unbelievable tbh

[rugged lake]

Most bans are because they modified ksyphon64 or something

[warm hearth]

probably, using third party top up site and then the people that involved refunded their money. Happens all the time

[delicate badger]

Try to make the launcher Run in Administrator mode
Probably it could help you...

[slow gull]

under launch go to game-settings and hit repair

[half burrow]

Are the servers down?

[celest wing]

thanks !

[celest relic]

Nope, i use pc n ios, still got banned

[wheat ginkgo]

how can i link google account on iphone?

[warm hearth]

youre welcome

[heavy lance]

It doesn't do anything different

[celest relic]

Link on pc first ?

[stark yacht]

can someone help me?

[sleek cypress]

I think most bans are related to the system seeing something as hacking, while it is a bug; the random teleport using the graplling gloves. Most likely is seen as hacking etc

[wheat ginkgo]

I have to do it from the pc yes or yes?

[hasty tide]

that is defintely something that'd get flagged as a false positive for hacking

[desert apex]

anybody have an issue/fix for game basically crashing computer, but only AFTER exiting tower of fantasy

[delicate badger]

Use repair function first
It it doesn't help, reinstall TOF

[faint sedge]

hello!
if i'm curious, if i made a new account in SEA server (ex. Saeri), if i picked another SEA server, would be making 2 ingame accounts?

[celest wing]

I had bluescreens so I did the change a lot of ppl do, I think it made the game think I was cheating too

[stark yacht]

I already done that

[sleek cypress]

Another thing thats considered "hacking" is going too fast for released content. Unlocking the entire map without doing quests and leveling your surpressor higher than allowed for the release time

[celest wing]

But this is hacking right ? There was no way to unlock Warren before today

[delicate badger]

Then that's mean if your windows got corrupted...
Seems likely that you need to recover your windows or repair your windows OS first

(Already checked that it's System32 file)

[fiery mist]

yes you can, using meryl memory

[raw warren]

I'm on PC. I can log into the launcher. But when I click Launch, I get a Windows UAC dialog, click Yes, then the launcher restarts. I tried uninstalling, reinstalling, repairing, installing just the launcher, creating the .ini file, and the optional Windows Graphics tool. Nothing has worked.

Has anyone seen or been able to fix this problem?

[warm basalt]

I was climbing a wall and accident hit the dodge key and I glitched through the mountain and ended up teleporting halfway up the tower at the center of the map in the high radiation zone

[sleek cypress]

I had Warren on 30% at the second dag of release ish

[celest wing]

I mean the omnium tower, the other tp yes we could unlock them before. I had it at 30% even before today's quests

[long elk]

Happened to me 2days ago

[idle girder]

Ban 10 years

[warm basalt]

I actually glided all the way down and unlocked the space rift there right before dying lol

[soft pendant]

me too, but got teleport to apophis

[heavy lance]

So can anyone help me bruh whenever I open the game it keeps on reseting the resolution and the controls

[mint hedge]

why?

[dire lantern]

can anyone tell me what type of help/response i should expect when posting in #1007842564726075432

[faint sedge]

[warm hearth]

this happens to me everytime I log out to the game or switch servers. Quite annoying

[sleek cypress]

Yea, using the gloves i teleport quite often, going through whole Mountains and stuff, so im assuming, ill be banned when i get home

[celest wing]

many ppl have been banned without reason, seems like using a third party top up or modify ksophon_x64 to fix bluescreens issues are considered cheating

[heavy lance]

Same but I don't even log out of the game no no the game logs me out of the game I mean like this is super annoying

[manic snow]

i tried running again today and all i see is the black screen on where you need to login any help?

[quartz palm]

Theres a teleport issues out there tho like when im just walking then it suddenly teleports me far

[unkempt yew]

banned system tof broken afk got banned hahaha

[errant current]

So if i play on many device,,like iphone, ipad , pc..will i gt banned?

[limpid falcon]

the server that i started playing on is completely dead and empty.... now what??

[lone badger]

The game keeps crashing on the loading screen, and before I can play but only as far as opening the first chest in the tutorial but then it just crashes

[manic imp]

just stay on that server, who knows once players return or join in your server you would already be the number 1

[sterile girder]

Eyyo, did they bring up any solution for blurry textures bug for android?

[spiral elk]

Black screen launcher how can I fix this? :<

[wraith bison]

looks like 50% of the playerbase got auto-banned, will probably only get worse now that people will quit too.

[warm basalt]

Everyone dealing with wrongful bans lol

[celest wing]

is it the only reply you got ? Then we'll need to wait if their only support is mail-based 😦

[neon glen]

sv lag , ban player for no reason

[turbid dust]

Everyone was banned, just check this chat

[manic imp]

tried changing the resolution?

[limpid falcon]

fantastic, so until whatever, im basically playing singleplayer on EU magenta

[vagrant thicket]

Why???
Server : Aestral-Noa
Nickname : Syuuvi

[feral osprey]

Help me (this isnt the first time it happens) when I open the launcher on pc, I click start, I also click on the screen, but it still closes, what do I do?

[formal finch]

same 😔

[stark yacht]

thanks a lot I've already solved the problem, my antivrus quarantine normaliz.dll kekw

[neon glen]

idk why i pay over 2000$ for this game get 10 years ban

[warm hearth]

Hmmm. curios. Let me check my acc

[warm basalt]

we should start a support group for people dealing with the ban. I'm actually feeling really depressed at the moment -_-

[sterile girder]

Nope it does nothing, its a known bug only devs can handle it

[celest wing]

so we can pay again on another server 😂🥲

[frail warren]

I'm a mobile player. How to change the bind account with a different google email, so you don't have to type your email and password every time you login

[mellow grove]

can help me .-.

[neon glen]

i'm still waitting their rep until i decide to refund my $ back

[warm basalt]

No way am I going to start over. It could happen again and I'm not gonna waste time or money just to have it all disappear for no reason

[placid patrol]

my nemesis 6* :'(

[delicate badger]

Try to refresh your internet connection and make sure there are no firewall that's blocked you

[celest wing]

yeah same, I hope they will be able to resolve our issues cuz it's really annoying and seems like wasting money

[formal finch]

sosad bro, we got banned too 😔

[half burrow]

I can login just fine on my phone but on pc i get "Login status exception, exiting the game"

[red elbow]

Apparently it's because of the solution to BSOD posted on Reddit.

[warm basalt]

For me it's about all the time I invested into grinding so much stuff so that I DIDN'T have to pay

[neon glen]

i'm top 20 pvp rn this ban will kick my ass out of top

[placid patrol]

maybe come back Gi 🤣🤣

[mellow grove]

tks

[ashen tide]

Sadly for now we can only wait for futher information

[mossy wave]

I still got the login bug how to fix it?

[delicate badger]

LOL What are you doing that make you blocked like that 🤣

[celest wing]

I'm playing all day long since global launch, and bought some packs yesterday... If only I knew

[woeful wagon]

Happened to me like 10mins ago, just relogin from the launcher itself

[elfin tide]

Maybe but not even everyone who used that got yeeted it could also be caused by that you got flagged from server lag when you where just porting randomly sometimes

[warm basalt]

The only thing I bought was the collector's edition, which is only 20 bucks thankfully

[celest wing]

Even a single buck is too much for being banned without reason

[placid patrol]

I don't know . On a beautiful afternoon I logged in to watch nemesis and got . lol

[urban void]

Anyone help me?
Name : Terror
Server : Ethereal Dream :<

[frank glade]

same problem hahaha :"

[sterile girder]

It's play dough textures lmao

[supple zodiac]

Dear Wanderer, in the unfortunate case that your account got banned, please make sure to contact our customer support via e-mail at [e-mail] as it is not an issue a normal user can assist you with. Thank you!

[stark yacht]

how to fix low fps, my fps last time was 60+

[cloud willow]

will i ever get my advanced pass or a refund

[vagrant thicket]

https://tenor.com/view/tears-gif-25152259

[neon glen]

100% sure player will refund if they got ban

[manic heart]

what is the "First Purchase Gift" means in the shop

[mossy wave]

How to fix this bug

[celest wing]

first time you buy a pack

[cloud willow]

i would first need to get my stuff in the first placve for that

[peak pike]

please return my baby Shirli plsss, i just roll King a few minutes before i got banned,didn't have time to test his skill nooooooo

[warm hearth]

Mine is fine.

[mossy wave]

May anyone tell me how to fix this????

[half burrow]

Log out of the launcher and log back in

[rotund swift]

Banned players are on pc?

[frail warren]

Pls help. I'm a mobile player. How to change the bind account with a different google email, so you don't have to type your email and password every time you login

[mossy wave]

I did. Doesn't work for me.

[onyx compass]

did anyone else also got banned by the game? ,can i contact the customer service for this issue?

[manic heart]

So like I’m suppose to get 2x more?? Since it was my first time buying

[quartz palm]

I bet their email got bombarded right now

[copper verge]

many players got banned =))

[random lily]

same to me, dont know why lol

[hollow plover]

are they banning people who use Crow charge attack abuse

[half burrow]

Close the launcher and run again, mine downloaded an update and then it worked.

[onyx compass]

cool i thought i was the only one experiencing this problem, time to fill their email

[celest wing]

you'll get the same amount of tanium and black crystals. Then, if you buy it again, you'll get a smaller amount of black crystals with the tanium

[rotund swift]

What do you have In common?

[manic heart]

Oh I’m misread my bad tnx

[flint stump]

Please stop with the "I got banned" messages, no on here can realistically help you, please contact support and don't feel discouraged if you receive a standard answer back, try again

[dusty ginkgo]

is there any another way to fix 90% loading bug besides solution from pinned message? didn't work for me

[onyx compass]

sorry to disturb but where can i contact the support?

[turbid folio]

How does this person get a Cobal B avatar?

[celest relic]

bot

[warm basalt]

Can you blame a bunch of confused passionate gamers for wanting to know what's going on?

[golden peak]

what to do if my damage numbers are gone ?

[vestal pumice]

its bot i think

[celest wing]

since nearly 2h ago when the ban waves started

[flint stump]

send an e-mail to [e-mail]

[mossy wave]

It didn't download anything and it doesn't work.

[limpid path]

world chat not showing up for the past 3-4 days?

[elfin tide]

its a bot

[flint stump]

I do not blame anyone, but there is literally nothing a normal user can possibly do for you here

[worn aspen]

no reason ? even though I'm just playing legally

[celest wing]

what about if we didn't even get a single reply ? Should we send another email ? I sent mine 2h ago and no reply since then.

[runic sentinel]

need support, if I play this game at an internet coffee where there may be players using cheat software, will my account be banned because of the same ip address as that cheater? Will this game ban by hardware id or ip or just ban accounts from using cheats?

[turbid dust]

many of us

[turbid folio]

Oh, didn't know Bot exist in PvP. No wonder ot was easy. I thought I was good at something for once. 💀

[hasty tide]

Maybe one of the mods can collate a list of users and send it through?

[flint stump]

Please wait in that case, support is getting a lot of e-mails at the moment and it might take a bit to get a reply back

[warm basalt]

I mean, until they release an official response, it was a big relief to know that a ton of other people are having the same issue, meaning they're going to hear about it and resolve it

[hardy vapor]

And 0 official statements about the banwave which hit poeple who have no idea what and when will be done about it

[golden peak]

what to do if my damage numbers are gone ?

[flint stump]

We are not in touch with support

[rancid fossil]

Idk which channel to put this in but

I can customise my character
Change settings
Do tutorial
But after all that all the loading bars get stuck at 89% 🤧 🤧

[celest relic]

anyone got respond yet? No official game staff here?

[flint stump]

Nope

[celest wing]

absolutely

[warm gale]

is iphone 12 pro not good enough to play the game with decent graphics? On PC when i play the game looks amazing on mobile it looks like im playing a PS1 version of the game.

[runic sentinel]

@flint stump need support, if I play this game at an internet coffee where there may be players using cheat software, will my account be banned because of the same ip address as that cheater? Will this game ban by hardware id or ip or just ban accounts from using cheats?

[flint stump]

The issue is that the people flooding this chat with "I got banned" messages take away attention from the issues other people might have - actual technical issues. I am not going to delete any messages here, but I do kindly urge you to tone it down

[flint stump]

I cannot answer this, sorry

[runic sentinel]

nice

[turbid dust]

please pin your message because in 10 mins no one will be able to see that

[copper verge]

yes

[flint stump]

I'm gonna be honest with you, a pin doesn't do anything

[celest wing]

Understandable, pin it so people can see it later

[flint stump]

No one ever reads pins

[hasty creek]

how do i fix the wanderer creation limit when i only have 1 account/wanderer?

[rancid fossil]

yesnt

[rotund swift]

Nobody check pins

[warm gale]

most people dont even know how to use discord properly to know where to find pins haha

[flint stump]

Means that said server no longer allows new users

[quartz kettle]

The server so lag at night and I teleport randomly do anti cheat works on me for this?

[glad tundra]

😦 sadge

[vapid wharf]

gg

[hollow plover]

why are people getting banned?

is it the Crow charge abuse???

[woeful sparrow]

hello im currently stuck in the logging in screen before the window where you luanch or update

[hasty tide]

skill issue /j

[warm basalt]

what about making a temporary channel in the help center so that people will go there instead of the technical-help one

[sharp spruce]

@flint stump all my in game chat suddenly disappeared when I can see the world chat, crew chat, team chat etc. What's going on?

[copper verge]

crow charge abuse ?

[elder seal]

anyone know what happen to the leaderboard appreciation additional reward is gone is it?

[flint stump]

they won't

[quartz kettle]

they even ban someone paid them by funding

[keen umbra]

is it possible to stay logged in to the launcher through signing in with google every time I open it?

[flint stump]

I have no idea, please kindly file a bug report with the proper format in the pins of #1007842564726075432

[warm gale]

Paying money doesnt allow you to cheat or abuse the game. Not saying you did but if you broke a rule the game will punish you.

[quartz kettle]

now I fall behind the leaderboard because of this ban do I get compensation? I paid them 120$ and they do this to me?

[warm hearth]

i think theres an option that says "stay logged in" in the laucher. u might want to click that

[hollow plover]

high damage charge with jetpack, it's unlimited charge

[mellow grove]

can help me

[surreal oxide]

maybe there's someone who want to cosplay Thanos

[celest wing]

ToF anti cheat devs are thanos lol

[warm hearth]

bro, send them email. No one here can help u

[quartz kettle]

Why do I'm crying here with my money if I were cheater?

[keen umbra]

I've tried that thats only for the normal way to log in a think

[pliant cypress]

im pretty sure Wanderers cant help with the "banned" issue. you need actualy support. not player support. soo send in a ticket instead c:

[woeful sparrow]

hello im currently stuck in this window right now been here atleast for 10 mins

[glad tundra]

it doesnt make sense banned someone doing a legal topup not even an illegal and using bug and cheats

[celest relic]

Still no official announcement about our situation yet

[celest wing]

a lot of ppl here have been banned the same as him

[zenith palm]

Hello, does any1 having fps drop while dragging the map in tof?

[mint hedge]

DEV brought anti-cheat software from Tower of Fantasy China to Global, and it led to a conflict that got us banned. FUCK

[deep kernel]

Please help me I didn't do anything why got banned

[valid zenith]

One message removed from a suspended account.

[hasty tide]

yeah its true got banned because i spend like 1k usd with legaly my cc and got banned even i have invoice for that hahahaha

[warm basalt]

Honestly though, the official website has a link to this discord channel, so it's not an outlandish assumption that there might be some sort of official representative to see all this

[gilded lintel]

hopefuly they do announcement asap

[quartz kettle]

Perfect world is ridiculous company never touch their game again back to GI now

[celest relic]

but they dont, so, i am thinking bout they gonna ignore this situation

[narrow rain]

Why do you think cheaters don't cry?

[gleaming escarp]

will banners ever change? (excluding the nemesis banner)
my brother is saving up his gold and black nucleus and i'm trying to convince him to use them so he gets good weapons and clears faster

[vivid ingot]

just me experiencing freezing in the game and to fix it I have to tab out of ToF and tab in?
My specs are the same as the recommended

[surreal oxide]

don't worry, just 10 years then you can continue to play lmao

[quartz kettle]

WHY DO I NEED TO CHEAT WHILE I'M A FKING WHALE HELLO?

[celest wing]

Fair enough, see GTA V 😄

[snow tartan]

3rd party tool can cause ban too not only cheats

[warm basalt]

My thinking is that someone who cares as little about their character or the game to cheat isn't going to make a big fuss when they lose it

[quartz kettle]

I SPENT 1000$ ON GENSHIN AND PLANING 6* LINYE AND BANNED

[teal carbon]

Not sure is this the right section to ask Are they gonna bring server change that carried with your current character like in china for global in future update ?

[full robin]

I dont think its a bug so i wont type it in bug report but is it cuz my phone is potato?

[quartz kettle]

Now I drop my whaling plan for this game goodbye and never see you again Perfect World

[supple bison]

Spread hate yes, that will help u much

[elder lagoon]

The should fix there anticheat 10 friends of mine are banned like u for no reason at all I am also banned spendet 300euro xD waiting for thereplay to my mail

[celest relic]

Level Infinite not PW bro

[snow tartan]

Then why are you still here, just go

[warm hearth]

The only banner that changes is the limited banner (currently nemesis). The rest will be the same. Tho there will be new unit that will be added to the permanent but thats far in the future.

[pliant cypress]

But as it states on channel. This chat is only for Wanderers to help each other in solving technical issues. Moderator Team is not responsible to collect feedback or bug reports here.

which means most of the "problems" goes without notice from actual support.

[mint hedge]

fuck!

[sinful gale]

any suggestions regarding this???? been like that fr 12 hours or more

[onyx compass]

i thought i got banned due to IAP issue but man, even whale who bought tanium in game also got banned, iam feeling a little calm now

[lapis haven]

hello admin, i hope you can help me. i was wondering why my dps does'nt appear when hitting any monster? already tried to change on/off the setting but still not working. my dps without damage number right now. help me pls

[celest relic]

i also got banned, no cheating, no 3rd party tools, same as u, i also recharged at least 1000$ rn, now i gonna waiting or i will back to CN version

[narrow rain]

Just ignore them. They do so just to get attention.

[warm hearth]

try logging out and then login again.

[vivid ingot]

just me experiencing freezing in the game and to fix it I have to tab out of ToF and tab in?
My specs are the same as the recommended

[sinful gale]

tried it

[snow tartan]

true, can't respect good gacha games and the hard works of devs

[celest relic]

and, the time count doesnt go down, it just stuck in that 5 millions minute

[warm hearth]

ic. Send support an email.

Currently, youre not the only one affected by this issue.

[full robin]

F2p people chillin😎

[pliant cypress]

#991112118843740160

[viscid egret]

What is the reason for the account ban this time?

[sinful gale]

ok at what address tho??

[twin leaf]

Cant start the ark sub quest in chapter 4, 100% the chapter missions and the sub quest before it, re logging didnt fix it, Interact button doesnt appear when in range of the book

[tranquil jewel]

[e-mail]

[silent breach]

i didnt even do nothing why did i get banned?

[elder lagoon]

China dev team what u expect

[narrow rain]

Imagine cheating/spamming emoji then cry loudly about innocently banned lol

[warm hearth]

send an e-mail to [e-mail]

[sinful gale]

thats the email right?

[vivid ingot]

just me experiencing freezing in the game and to fix it I have to tab out of ToF and tab in?
My specs are the same as the recommended and is there a fix?

[tranquil jewel]

But Support takes about 2-4 days to even respond cause of so many problems and bugs xD

[pliant cypress]

The mail is in #991112118843740160 also

[hasty tide]

Hello, i can bind Z everywhere except for Moving forward, anyone have a solution please ?

[celest relic]

still dont understand why we have official discord server but dont have any official staff here

[quartz kettle]

OK WASTING MY 100 DARK CRYSTAL X4 DAY AND DAILY SUPPLY WITH 4 RED PULLS + 330 DARK CRYSTAL X4 NOW

[snow tartan]

yeah I doubt they are innocent just lying and cry. I saw a lot players who spam emojis. Also you get banned for 3rd party tools, or deleting or changing game files

[warm hearth]

yis, my g.

[onyx seal]

yes bro totally totally

[celest relic]

nope. there r a lot of ppl got banned and they r truely innocent, lmao, dont say anything 100% if you dont know about it 100%

[vivid ingot]

just me experiencing freezing in the game and to fix it I have to tab out of ToF and tab in?
My specs are the same as the recommended and is there a fix?

[snow tartan]

proof they are innocnet didnt use any tools in background

[quartz kettle]

don't talk about f2ps who never spend for games bro they don't care if they are banned btw KEKW

[silk cedar]

anyone who reported a bug ingame or via email or via discord got an answer from them?

[silent breach]

bro im a living proof that i didnt do emoji spams,or modifying games file,or cheating whatsoever and i still get banned

[loud remnant]

Not yet 🤦🏼‍♂️

[plucky condor]

[snow tartan]

I am not f2p btw, I spent money didn't get banned lol

[sinful gale]

ok the message has been sent now time to wait

[celest relic]

i am one of those player got banned lmao, and my friend everyone also spent at least 500$ and they also got banned. Why we have to CHEAT when we can recharge? We spent money and use cheat to get banned? R u fcking dummy ?

[tranquil jewel]

yes reported the can't launch the game bug, got an answer after 2 days for a "maybe" fix and now waitng for another reply xD

[pliant cypress]

Prayin for good outcome!

[woeful kelp]

i think im experiencing a bug rn but im not sure, i can see a friend on map but not in the game

[celest wing]

🤝

[snow tartan]

I am not talking about cheating only, also other things like 3rd party tools in the background, changing files,..
Just look at what I wrote idiot

[supple bison]

There are obviously alot of people getting banned
Yet here in the #technical-help people are sh1tting on other people

[quartz kettle]

The problem is I'm wasting my montly card and daily support while waiting for response from the support team

[plucky condor]

u need to be same channel

[hasty tide]

if they do cheat , they would not spend anything on the game.

[teal carbon]

I mean there people who whale also cheat maybe you do refunder think

[warm hearth]

truuuue

[celest relic]

lmao, not changing files, 3rd party tools in background? AIO's RGB is 3rd party tools affect the gameplay? Seriously?

[woeful kelp]

can you tell me how to change that? ;-;

[celest rivet]

I doubt I'm going to recharge more on this game if it need days to solve the ban

[silk cedar]

that scuks tbh. i reported a bug at sunday because my 3rd weapon slot didn't open and i didn't got anything back from them

[pliant cypress]

There can be any reason for the bans. could be a simple error in the auto ban system. could be an actual cheat. could be a program modifying the files. could be spam. could be Files moved from its original spot. could be the heatwave. noone knows until support responds to your ticket that you have sent to their support email c:

[quartz kettle]

Razer Central, ESET Nod32 and GeForce Experience causes me banned? Hello

[hasty tide]

im still don't understand ppl saying cheating, cheating on pve game ? for what ? the cheaters didnt have friend to help them ? or what ?

[snow tartan]

yes even rgb tools can get you banned

[plucky condor]

on the top left

[celest relic]

yeah but SOMEONE just say that ppl got banned cuz blabla from those player's bad behavior, not from the DEV's problem

[hasty tide]

genshin has the same problem, like it can be triggered by rgb stuff

[woeful kelp]

THANK YOOOOU! 😭

[quartz kettle]

If they don't compensate even I were unbanned they are tower of thief

[plucky condor]

[vivid ingot]

just me experiencing freezing in the game and to fix it I have to tab out of ToF and tab in?
My specs are the same as the recommended and is there a fix?

[pliant cypress]

If its bad behaviour. that sucks for them i guess. they could try ask for a second chance c: if not i guess thats it

[hasty tide]

PERFECT PLAN LEBOWSKI!

[snow tartan]

right some guy was using rgb tool, got banned by mihoyo, asked the support. In the end it was an rgb software

[hasty tide]

that trueee its simple auto band system error they trying to do something idk for what so they randomly banned because the system getting wrong or something, idk how but the true about it, they so slow respone for another ppl

[mint hedge]

And now, the whole world knows how damned Tower of Fantasy Global is

[half wraith]

i got banned..

[celest relic]

yep, i gonna refund all of my money if DEV dont have any legitimate explanation about this situation soon, then i will back to CN version, deym the fcking ToF Global version

[silent breach]

my guy everybody got banned for no reasons you're not alone

[tranquil jewel]

i don't even now why they released the game yet xD

[earnest star]

i got banned too 😦

[hollow plover]

Hey man, if the ban is truly unjustified, pretty sure there'll be apologems

[pliant cypress]

have anyone here thats banned been spamming emojis in the chat?

[quartz kettle]

yep no conpensate and I'll refund as well but I won't go to china verson just back to GI and have some c6 chars KEKW

[hasty tide]

@quartz kettle That's a great plan, HOTTA. That's fckin' ingenious, if I understand it correctly. It's a Swiss fckin' watch.

[cold ore]

Ya all need to take a chill pill 💊 its clearly a fault. They will fix it

[celest relic]

nope, havent chat anything in the game until now

[narrow rain]

My friend got banned even though he paid $100

[plucky condor]

you're not alone

[neon glen]

i spent alot of time to get on top ranking and now i got ban that suck

[tranquil jewel]

but why should you ban people for spamming emoji if they brought a patch with chat delay?

[fresh sinew]

im i the only person who suffers this? it happened everytime i got near the mission point, it also happends when i get a challenge from oppening chests

[hasty tide]

hope they will give gifts to everyone

[hasty tide]

its the part of the mission

[celest wing]

hope they will be able to unban ppl at first

[earnest star]

all i do in chat is just inform about world bosses

[plucky condor]

just wanted to play after work and this happened, copium

[mossy wave]

I still got this bug

[signal citrus]

any idea why my account got banned because violating behavior?

[celest relic]

just reached the Battle Lord rank in PvP, grinding fast lvling to Top 1 Level, Nemesis 5*, and have full SSR with 1-2 star then now everything gone with no explanation, just only rules violating wtf, which rules?

[tranquil jewel]

i think a few were banned for using a workaround for anticheat

[flint stump]

Give it some time, it hasn't even been 24 hours yet

[silent breach]

everybody got banned dw u're not alone

[fresh sinew]

the fact that it repeats, i know, but im talking about how the screen looks, it's normal?

[flint stump]

Chill out

[hasty tide]

THE MAIN REASONS TO TRIGGERED ANTI-CHEAT (my theory):

1. Payments done on phone or other devices
2. Cross platform

[plucky condor]

my daily

[hasty tide]

yes yes , its normal

[warm basalt]

Man I don't spend money on this game, I have to be able to play every day if I wanna stay competitive lol

[celest relic]

if cross platform triggered anti-cheat, this game suck

[warm hearth]

for those who are banned. has any of u done the BSOD stuff from reddit?

[narrow rain]

Why even the game advertised as cross platform when it can get you banned?

[atomic bolt]

i use my phone to do payments but my account is fine

[quartz kettle]

Yep they decline my cc so I have to purchase on android device with tax

[mint hedge]

FUCKKKKKKKKKKKKKKKKK

[eternal silo]

anyone ever experience this?..i have tall male character, during cutscene it got squished into medium sized body with female body movement...its hilarious but not very immersive lol

[neon glen]

i just spent 1500$ for nemesis c6 and got ban after 2 hour

[celest wing]

yeah

[silent breach]

in conclusion they dont want my money and they dont want me to play their games'

[loud remnant]

My vitality got wasted because this ban shit

[tranquil jewel]

looks great mate 😄

[fresh sinew]

💀 a

[pliant cypress]

hmm. im out of clues atm. not sure what is banable in their eyes.

@narrow rain Paying for their services and items wont give you a freepass outa jail from being banned.

@earnest star must be something in their system then if thats the case ^^ send in a ticket and ask about the ban.

[hasty tide]

tencent use pugm ban anti cheat all got banned lol

[grizzled nimbus]

Anyone knows why i get connection error? been 1 entire day now

[quartz kettle]

F I'm with you man but 120$ only Sadge

[warm hearth]

yikes that might be the reason why u got banned. from what i heard

[celest rivet]

It's weird that they have no official statement about it. Are they sleeping?

[celest wing]

The problem is some ppl needs to finish weekly quests, dailies, use their resin, etc... Even a day can be a big issue for players

[whole garnet]

How not to get unlucky?

[loud remnant]

THIS!!

[hasty tide]

Btw, Genshin also had the same banwave problem

[dusk valley]

i want to play with my friends but it prompts wandere creation limit reached , is it temporary or i cant join the same server never?

[narrow rain]

Yeah, that's what I was saying. My friend got banned for spamming the chat even though he paid.

[formal violet]

why does pc client have log in status exception issue

[hasty tide]

people who spend 50$ or more get banned

[celest relic]

yeah, it almost 3 hours and no any official announcement yet

[neon glen]

for top ranking player u can't play 1 day , rip your rank

[compact cape]

who to contact for ban issues ?

[quartz kettle]

My monthly card and 1 week of daily supply ......... Do this game ban their supporter????????

[celest wing]

yeah i think so, lets wait for a mail reply

[pliant cypress]

yeah but if i spend 10.000 $ in the game im still gonna get banned if i do something bad xD just send a ticket to the support

[plucky condor]

[deep kernel]

Banned of banned wtf man game TOF

[celest relic]

+1, RIP my pvp ranking, RIP level ranking, RIP my crew too

[tardy shoal]

is it possible to change the email that i have on my account ?

[hasty tide]

Mate, it's chinese genshin copy gacha game, made by chinese enthusiasts, what did you expect?

[quartz kettle]

Tower of Banned I'm done with this game gonna refund

[earnest star]

Thanks man, i'll send the ticket then xD

[vivid ingot]

just me experiencing freezing in the game and to fix it I have to tab out of ToF and tab in?
My specs are the same as the recommended and is there a fix?

[cold ore]

@celest rivet yes 👍 there asleep there office open in around 2 to 3 hours

[woeful gazelle]

how do i make the white screen go away

[deep kernel]

Not cheat no bug you got banned wtf, Tower of banned

[pliant cypress]

Good luck

[warm hearth]

Accended.

[compact cape]

i got banned but i cant even open a ticket " Warning: You don't have permissions to use this. "

[small basalt]

Sent a mail to [e-mail]

[celest relic]

Tower of Banned Fantasy
Banned Level Infinite

[hasty tide]

do u guys already contact dev or something ?

[paper maple]

Did the devs fixed the 90% crash on mobile and PC?(I'm on mobile btw)

[compact cape]

already sent a mail and got no reply

[flint stump]

We have no contact to the support

[deep kernel]

Yess no reply hahaha tower of banned

[quartz kettle]

yo its just 10 years so no banned infinite KEKW

[warm hearth]

mod said they are not in touch with devs or support. So they recommend sending emails to support

[celest wing]

seems like volunteer staff on discord, it doesn't looks like they are in touch with devs

[flint stump]

Indeed, we are just volunteers

[celest relic]

infinite player got banned KEKW

[wraith bison]

Game will close before 10 years so its technically infinite lol

[mossy wave]

Does anyone know how to fix this: