#technical-help
1 messages · Page 19 of 1
no i didnt
Bruh are the devs even doing something about all those issues💀
Did you spend money on this game? Sorry if I am repeating myself.
Is there a way to reset a quest ?
Guys wtf is this
I stopped connecting to wifi and now it recognizes it
im deleting this game
bro same thing happened to me i deleted the game and reinstalled same problem
I am having the same issue as well
anyone knows how to hide damage output?
Im seriously also thinking on doing that man i cant play like this
anyone know how to fix this
Sooooooo a cutscene crashed my pc and now it says i dont have a compatible gpu but it worked before is that a problem on my side or did the game just kill my gpu? (I'm sorry i dont really know much about hardware stuff)
guys, I was going to install on my notebook but you know the install screen?? The button doesn't appear for me, so I have to go up the screen to appear but still I can't click.. can anyone help me with this????
When I play my game suddenly freezes and I have to tab out of ToF to unfreeze it, happens mostly during certain conversations or during combat, sometimes even when just idling
Before I could press backpack and the strong light would disappear
if u find the soln to this problem could u pm me pls
Sure but if i cant find a way to fix it i will have to uninstall im loving the game but when this happens i cant play at all
Are the server's down?
whenever i transmit this happens or the screen turns red and blue and then crashes impossible to play
Shading OFF didn't help?
Go to backpack and it goes away
When I play my game suddenly freezes and I have to tab out of ToF to unfreeze it, happens mostly during certain conversations or during combat, sometimes even when just idling
Is Tower Of Fantasy coming to console?
It didnt 😔every time i transmit this happens idk why my game doesnt lag fps why this happen
These queues are something else.
does anyone has issue with weapon discharge cut-ins? it stop appearing for some reason. discharge animation is "ON" in my setting though
some one have the problem after use the gacha and star se cinematic the game crash
when screen turns white even if i go to backpack the screen is still white and after a few seconds it crashes
What? Where my questions...
How donate from russia?
Not really. Just once but I think it was just bad timing since my game has been crashing a lot recently
When I play my game suddenly freezes and I have to tab out of ToF to unfreeze it, happens mostly during certain conversations or during combat, sometimes even when just idling
literally same thing man, have u tried contacting support?
Is there still no news on the "update error" bug? Literally have not been able to play the game. I have plenty of storage, but it still doesn't update no matter what I do.
Guys, I moved the game to a new harddisk and it's asking me to redownload it even tho all files are available. anyone help
Really, i and my friend want donate to this game. How its do it from russia ?
I am getting the same issue too I just relogged. Now I am stuck in a cutscene
They probably wont answer
i have this problem a lot of time and its really hard to start the game again and runs okey but if i use the gacha dyes and only charge 90% and closes the game
anybody help us?
anyone facing BSOD, i switched back to windows 10 and the issue seems to have gone.
Hello i cant create a ticket for contact the support in discord
When I play my game suddenly freezes and I have to tab out of ToF to unfreeze it, happens mostly during certain conversations or during combat, sometimes even when just idling, is anyone else having the same problem or is it just me?
Man fk this game so many glitches
This game causes my computer to shut off randomly
The ticket tool was disabled.
my friend cant use chat and keeps getting the "unable to send messages please use quick chat insteaD" any idea whats up with that?
@proven cedar @kindred flower i cant create ticket (permission). How donate to this game from russia? Pls help....
but can someone actually explain how to fix this i just moved the game to other drive and its asking me to redownload
@true smelt @flint stump @vapid kindle @hasty tide @timber panther i cant create ticket (permission). How donate to this game from russia? Pls help....
read pinned rules of this channel
i think u moved the launcher not the actual game maybe
? It literally says 22gbs bro I moved both
dont use the old launcher shortcut. go into the file in the new location to the launcher file and use that.
hey i have been trying to make payment for tof battlepass but i think being in india i aint able to load the payment gateway does anyone have a solution for this?
I did and it doesn't do shi
It's not letting me get in
https://i.imgur.com/7PRazIX.jpeg what is password?
some ones more have the 90% load problem?
my damage numbers completely disappeared no matter which channel i go into?
i have
did you get a solution?
Where is the quick chat? This message pops up even in friends chat
not yet, waiting for my ticket o be replied
i am slowly giving up on playing again cause of that
???
Do I press yes or no idk what this means
When I play my game suddenly freezes and I have to tab out of ToF to unfreeze it, happens mostly during certain conversations or during combat, sometimes even when just idling, is anyone else having the same problem or is it just me?
hi, i have this problem when i'm starting the game ? someone knows something about it ?
Usser: Dovahkiin_Assur
UID: 15010571
Server: Centaurus/South America Hello, I can't start the game, since it reached the menu, I enter the server and when it finishes loading the screen it returns me to the main menu with no option for anything, so my UID is back to a 00
I still waiting a help with my problem
i have this and i don't know how to remove it bc i have nothing to check in
but can someone actually explain how to fix this i just moved the game to other drive and its asking me to redownload
i have this problem too! it happens to me every time they update the game (which has been daily so far). I just uninstall and redownload the game, and it starts working again, but i've heard from other people with the same problem that it doesn't work for them. It kinda sucks to have to redownload the game because it takes so long, but that's the only thing that has worked
probably is just tof asking you to let it use your wifi freely
Does anybody know why the game still doesn't let my friend join? As soon as she clicks the start button, the game just doesn't open.
She already reinstall the game, give it the permissions, and also added it to the Firewall exceptions, but well, she can't play it
when i'm in the menus, like mia's kitchen or the event menus, my game lags and freezes and only works when i alt-tab and i'm in a different window. i have to press the button and then alt-tab out for the game to actually respond. is there something i can do to fix it?
Where can I check to claim my 50 rolls and SSR box?
does anybody have an issue with the windows key and other shortcuts not functioning after launching the Game?
Ah thanks!
ty for the answer
Is it normal to deco the server? 3 hours of waiting to play 10 minutes to wait again 3 hours it's a delirium
it kicked me from the game and said this. Now i cant enter the game even if i try to enter again and again
is there a way to transfer my progress to another server?
Q: I made new character on different server, played to point where you need to go to omnium tower. character can no longer pick up ground items (fruit), and the elevator clips through model and won't let it go up. Is there a fix?
ive been trying to log in for an hour
well servers are actually so dead xd wonder if playerbase will survive this issue.... last 3 day impossible to play
Hi i did the firework side mission but i can do it forever again and again
anyway i'll ask again: someone playing on an ios device? (iphone 12/ipad 9th/anything else with an A13 bionic chip)
World and Recruit chat has been silent for 2-3 days, thought it would be fixed in a small patch but not yet apparently. Can't send messages (voice messages work), but team chat and whisper works.
EU Astora
Have they said when they going to start fixing the service stability on North American region
There are more important things to worry about like server stability giving people the ability to actually play
Was just wondering if it's the same situation for everyone or if it's client side
what is log in exception, and why do it keep exiting the game whenever i log in
can somebody send me the website that contains all of this info please
I get this every like 15 min
Carnival
How can I do the Join Crew button in chat?
why my account being reseted ???
How do I disable directx 12?
the menu, settings and other option are out of the screen.i cant logout, access settings
Is it possible to switch servers i joined a server without many english speakers and want to go to a server with english speakers to join a crew i can understand
not sure if this is a technical problem but I am playing on the computer and it won't let me change to my third weapon and the letters are gone over my skills and weapon?
I hadn't thought about this being an option to fix performance issues, I would like to know as well
Change screen resolution & zoom, then adjust application size. Change it back to normal after you're done
anyone else get issues with streaming on discord where it's just a frozen screen
thanks bruh
anyone found a fix to the performance issues happening since the most recent update? (I've tried all graphical settings from extreme to smooth and I'm running on an RTX 3080 Ti)
What kind of issue ? Fps drop ? Stutter ?
I keep getting fps drops in the form of lag spikes every 3-5 seconds while in-game
Update your GPU drive, worked for me. Could also be server issue tbh they've been having a lot
I've tried updating the graphics driver and it didn't fix anything, also tried uninstalling and reinstalling the game which didn't work either, thanks for the suggestion tho
Bro same but i guess what can we actually do since this is still a new release
I have question regarding my physical location and lag issue
The game is not that optimize
i am playing from united arab emirates,
what is the best server for me to play in ?
Asia - Europe ?
yeah, true, we just have to hope it gets fixed sooner rather than later aha
Europe
The crashing is too severe to the point I can’t get pass the loading screen anymore, can’t I do anything about it 
this mad annoying fr
https://streamable.com/ngy4wi hello i have a really anoying issue that makes it impossible for me to move forward when a mission starts, i would like to know if it already happened to someone and if yes is it possible to fix it
Can I move ToF to another drive or do I have to completely reinstall it?
okay i managed to figure out the problem, i just lowered the fps from 90 to 60 and it worked for me
The lag in Europe is insanely impossible to play tbh.
^^
i am playing on Either on Europe but the lag is killing the gameplay litterly
Never got my twitch drops even though I claimed them all in twitch I only got the very first drop and I've emailed Customer service about this a couple times only to get a automated reply and no real help at all.. is there a way for someone to give out earned twicth drops?
same question, I kept trying to get the twitch drops and did every recommended fix over the past few days but never got them
God, I can't do joint explorations because everytime I enter , it freezes and the screen looks like it has some sort of seizure.
same. im not playing pvp cause of the lag.
i perfect evade monster in PvE and still get hit by them.....its driving me crazy....althought i have a fiber connection with 500mb/s speed
Login exception issue still going? I'm shocked. Wtf is this
Ah i solved it. I'll try to help you with my solution.
1st- i deleted the account shared in my twitch account
2nd- came back again to drops and press connect again
3rd- it will appear you about add again your account and you'll select your region and your server
Then you're done, the rewards will go to your mail ^^
ever since I updated the game this morning, I keep getting "out of video memory" errors and the game is closing. at first, it would take a while to happen (30 min to an hour, roughly), but now I can't even load into the game for a full minute before getting this error. looking in task manager actually doesn't show anything getting maxed out, most measurements actually below 50% usage. it states next to no gpu usage at all. I've tried a few settings changes on both the game itself and in nvidia control panel. do we just have to wait and hope for a patch, or is there something more I can do?
the twitch drops ended already
J'ai se problème quelqu'un peut m'aider ? Svp
i see french on chat how i can delete it
I wish the unable to login event would end for me, but I guess they have to keep some things going
I picked up the drops, but cant use them yet (because the game wont run right) - will I get to use them in the future if the game starts working for me?
F then. you should send them a ticket then with photos. maybe that can help.
My pc is so low end that I am surprised I am not getting the things you guys are
Ik I asked abt this earlier but is it safe to press yes?
I can't open the launcher. https://i.imgur.com/tlRRZs9.png It looks like this after several tries. Any help please?
Actually i think one of the most problem in europe is that Russia dont have their own server so we're overpopulation of russians.
I keep getting this notification every 5 min even if my vitality is not full
Hopefully you speak English so that you can understand this, but the pinned message says that there isn't enough storage space. However, if you do have enough space, you can leave a report in the proper format in the #1007842564726075432 channel.
anyone got a fix for this problem? (my pc meets the required specs btw) I installed it yesterday and it was working perfectly fine but now it just shows this when I try to open the launcher, any help is appreciated 
I have the same
Hi I'm playing with my two friends right now and we are all around the same level (20) and me and one friend can party up just fine but when I try to add the other one is says they don't meet the requirements to join?
End the launcher task(s) from Task Manager, relaunch.
Maybe they disabled everyone from talking in game so that the people that are playing won’t quit the game.
I tried that, even restarted my pc, it doesn't seem to fix it. Maybe reinstalling might help
hello when game install in steam ??
update display drivers too
can someone help me its been like this the whole day
server lag most of the times
I got an issue, where ToF client starts as black window, any help?
Okay seems like the Black Window is a common Bug. I reported it in the report-bugs section
u got it too?
Europe server is getting worse. It's become unplayable because of lag
Hi, I'm unable to complete the tutorial because my game keeps crashing at random, usually during or at the end of cutscenes. My PC fits the system requirements and I am on the lowest possible graphic settings.
any help ?
Yes I got it too
It wont start at the first doubleclick, then I double click it again and the black window shows up
All my drivers are up to date, Tof is the only game that's not working
I'll just reinstall it, thnx for trying tho
yeah the same thing is happening to me
yeah for me too
So it's a common bug, I would rather wait for the developers to fix it instead of reinstalling. Too sad that the steam release will take so long
For all Login Status Exception errors, please check #technical-help pins
so sad... Ive issued another thing but I cant response it to someone, because the support isnt reachable
@fiery scroll Isn’t H2 September or October?
How much does it cost to change appearance again
Is there website tell me what is the best matrices for my weapons?
is there a way to remove 3 Star skins from weapons?
In Banges I get that I'm missing 1 POD's, I've been streaming for 3 hours looking all over the map with even route maps and I can't find the pod, I've asked a friend and he is in the same situation, is it a bug??????
@olive garden yes
The game has some optimization errors - especially in menus. My temporary fix has been to lower the FPS in the settings.
did you do the hyena base?
So I saw someone in this discord post a way on how to disable directx 12. How did they do it?
Hey, I have a issues. My game crash in step of launch. Can you help me ?
Hey, I've been trying to play tof on my computer but whenever I launch it, it just shows the logo and the cursor, following by a crash. I've tried doing a system diagnosis but it still wont work, this has been going since the day it launched
why is my launcher just a black screen? it was working perfectly just hours ago
Yeah, black screen and first message
Can be sep or Oct but can be Nov or Dec. Second Half 2022
yeah, I've tried this as well, but still no luck unfortunately. thanks though
Hi! I can't login on mobile, the account was created when I pre-registered but in-game says the username/password is incorrect (I already tried a couple of times and changed the password) and registering doesn't send the code on web and in-game says the format is wrong 
same here
Why has my fps considerably dropped since the latest update.
My fps has also dropped too!
Redownload the launcher from the Tower of Fantasy website. Do not redownload the game. just the launcher. Try that.
I still have the executable, can I just reinstall it from this`?
Yeah, it doesnt make sense. My fps was good yesterday before the latest update. Now it's like 30-40 fps. It's not my computer either cuz it's a good computer. It doesn't make sense.
possibly? i reinstalled a new exe just to be sure.
My fps went from 45 to 30-38
ahh ok
IT WORKED
thank you
Mines was 60 and above and it went to 30-40 fps sometimes even lower... It sucks
you dont. just redownload the launcher without deleting anything
I really hope it's fixed by tomorrow's update
@fiery scroll try that too, it worked for me
any word on server transfers? trying to lower my 200 ping from Asia to NA
it worked! thank you ♥
reinstalling to see if it helps
i wish i could pin it for everyone who has the issue. i scrolled up and a lot of people are.
Is there a setting that enables server time? Just to know when things like apex are available
I will now. @teal kestrel you're a legend thanks!
OMG Thank you so much 😄
I'm still crashing while in game any solutions?
Hello, i´m new in this type of games, and my launcher screen is black, what can i do?
how do I progress with the pass?
idk
guys, there is a hacker in my server that reached the 70th floor of the bygone tower..., and the worst is that the game is glitched and a i can't even report him lol
same here
Which server?
How i can resolve this problem?
Stupid question.
What is the game version
How to fix black launcher: You do not delete anything with this method. Go to Tower of Fantasy website. Download the launcher again. It should work but also may not.
it's in the SA server, hydra
anyone else having issues purchasing things?
@flint stump Can ya pin this? Seems to be a temp fix for black launcher issue
Uhh
It actually work, thank you so much!
Just a quick question. I changed my character preset. When I load into the game it isnt showing, anytime I go to my preset in main menu its the new one I made. any idea?
i keep getting this when i open the game, what does it mean and can i fix it
wait so do you install on top of the existing launcher or reinstall the old one and install the new one?
HI, excuse me i have a little problem. My tower of fantasy's launcher didn't work, i have just a black screen. If someone know how to resolve it, tanks.
How do I access the gifts section on TOF mobile, I can’t find the icon anywhere
Can someone help me? My game keeps crashing on mobile when loading reaches 90%, no matter which server I want to play on
i believe its in simulacra and under awaken
check pinned message
all i did was i went to the website and reinstalled. didnt touch anything else. didnt delete, didnt change, nothing. just simply got the black screen, went to website, reinstalled a new exe, launched it and relaunched the game and it worked
what a stupid thing, i almost killed boss in room and then suddenly he revived all hp even without it leaving place or something, so dumb
so on top of it hmm
Just a quick question. I changed my character preset. When I load into the game it isnt showing, anytime I go to my preset in main menu its the new one I made. any idea?
if thats what that means then absolutely i did lol
Pleaseeee it's been like this since the release
Hey does someone know of a fix for this exact thing but for IOS? I have an iPhone 7
Hello, i have logged out frin my account and when i logged back in i lost my character. if i check in the server you can still see the character. How do i get it back?
nah was just trying to understand if you uninstalled the old launcher but you didnt just if ppl ask
That's a preset for when you make a new character in a new server. It won't transfer to current ones, but maybe they will add this later? that'd be cool
How do I remove the new thing?
im freeze here how can i do without disconnect from the game
Relaunch the game lol, it happens to like everyone
someone already reported this at this exact sceene i dont think there is a way to get past without relaunching the game
oml, I was stuck on this screen for like 3 hours, tysm, mine works now 
:((((((( why i decided to do the main quest omg
pls
@turbid coyote
Does ToF have player referral codes? Or just the drop crates in your stream?
I hate repeating the same thing over and over again, I wouldn't do it but I've been asking for this for 5 days now and I still didn't receive an answer. Please. Help. Me.
My game keeps crashing on mobile when loading reaches 90%, no matter which server I want to play on
I have same problem too
There’s no real fix for it. But you can try playing on computer, you might be able to play. But it won’t fix the crashing for mobile
Check for updates and clear your mobile devices Cache
I'm not able to play on pc, I don't have a pc.
Same ^^
I'm sorry for asking again, does anyone know how to remove the new thing?
If you're devices cache is full or out of Vram games will black screen/ crash
Ah, same boat I guess. Might have to wait a decent amount of time before there’s a fix
i think i lost my account
I created my account using my Apple ID, but I would Iike to bind my account with an email to play on other devices. Has anyone been able to accomplish this?
I downloaded the game again, cleaned my storage and it's still the same. I will try this tho
@remote jetty dm me for faster help. The slow chat is hard with it lol
Is it Apple or Android
Is it possible to switch servers i joined a server without many english speakers and want to go to a server with english speakers to join a crew i can understand
Alright!
yes it is, but be aware you will have to start with a fresh character
I CAN RECONNECT
Is there a way to keep my character?
Anyone who can help me via dm? Too many messages here, I've sent a question hours ago but never answered.
why my controls went poof ? anyone knows how to bring them back ?
you can keep your current character but only in the server you created them in. if you want a new server then youll have a new character
how do I use a controller it is hooked up but isn't getting recognized.
check the settings tab
@dusky forum you may be able to reset your controls in settings
what controller is it? @dense kayak
okay got it thank yall
Need help please direct message me anyone? About iOS devices not running the game properly (disconnects a lot)
Has anyone able to play it on mobile data?
ps4
@sturdy helm yes I play it only on data
download DS4windows on google
Nope, i’ve tried contacting them already no reply yet
Pls does anyone know how I can remove the new thing?
#technical-help tof is now working properly on ios ?
wait it don't naturally recognize it?
Help I'm stuck in a talking scene since like 5 minutes It wont let me click anything
windows is a little buggy when it comes to the dualshock. DS4windows is an app that helps it recognize it
Hard to say, i have to be on wifi to able to log in then i can let go the wifi and be on mobile data to cpntinue
@limber glade I haven’t had an issue for a couple days. Except when too many player entities are on screen it lags.
Hmm when i log in on wifi and switch to data it disconnects me, i hope they can fix this soon
@turbid coyote
how can i reduce the 1k ping in the game? 1000/200 net, i7-10700k samsung evo 970 with rtx3070?
or should just let the game die instead of playing it cuz it's literally unplayable EU server (excalibur)
lol bruh, that has nothing to do with your specs. your internet is shite or the server youre on is shite
anyone got a fix for buying in the shop payment is declined it charges my card then cancels it automaticaly meanwhile its working for everything else..
1000/200? all of the other games have 10 or max 20ms also no problem with browser, speedtest 1ms
then its the servers of TOF, try joining a different one. tho not being able to carry your character sucks
is it possible to reset the account to reroll? I dont like the start of my account so far but bought the pass. So I kinda wanna delete my char and get the rewards again
oof, i doubt you can. honestly rerolling in this game is unnecesary with the amount of orbs you can find
Is an average ping of 90/100 while exploring considered too high to even think about pvping, or is it good? In my experience it ranged quite randomly from 80 to 200. My wifi is good though...
Pls this would help me a lot! Ty
how to see the ping?
mh got 2 times zero and 1 time king so far and the shield girl once dk her name anymore xD but honestly the team doesnt feel good to play
why does my game crash all the time?
Just downloaded the game for the first time and every single time I launch it, it crashes before it can even load in
the pvp servers are experiencing huge lagg at the moment. unless you like playing with a crap ton of rubber-banding, dont. @jagged axlelol are you crazyy!?!? king is awesome, and im telling you, go exploring and youll get a few more in no time
@unborn pendant number on top left of the screen
anyone know how to fix my binds being stuck up at the top? (picture on tower is what it looked like before)
I downloaded this a bit before, and every attempt ends up on this screen. What do I do?
I have an account in a NA server with 100 avg ping. It's a good account though... I have another acc in EU with like 60 ping which is lower but my luck sucked hard there. What would you do?
hello I'm downloading tower of fantasy can answer an urgent question if I turn off the pc aldia next will continue downloading? I have little left and I do not know if to turn it off
king is awesome in a team which does dmg or take the strength from king to shatter shields xD
Just downloaded the game for the first time and every single time I launch it, it crashes before it can even load in
If you get the server transfert, but you already have a "fresh" new character on the server you want to switch with your "main", does it delete the fresh one ? How does it work ? Thanks !
i don't have irt
Can anyone help me solve this? I do not know how to actually start the game without this showing up.
Getting the same screen for the 10th time wth lol
i would personally just stay with the NA account if its that much better. 100 ping isnt alot. but like i said, avoid the pvp for now as they are very laggy. @jagged axleik lol, i just got king and im happy i got him. nice addition to the team
i want to talk to a dev now! i was in the damn waiting queue for 5 hours and when i was just 20 positions away to enter the game i got kicked out from the queue and now im back to waiting position 5k
@silver vapor yes you can’t leave the screen or you’re kicked out. I learned it the hard way when it kicked me into a queue AFTER I already played for 2 days. Had to wait 30 solid min
Yeah in the NA one I got the ice claymore girl and the big shield one in 30 pulls, in EU I just got King which I guess is in the meta, but I don't find him too fun to play with
i didnt leave the god damn screen
I need help. What's is the reason that the game keeps me disconnecting and kicking within the game this just happened yesterday regardless of the server this just happened after that update?
mh I guess I will look into the game again in a few days I kinda think its annoying that every day the level is capped and I have to wait another 10-12h for more quests
In NA region i can login to Solaris which is the busiest server denoted with a red dot…..but cant login into Silver Bridge which is a smooth server. It says disconnected from server when i try to login. Can someone explain this
this always happned after couple of minute within login it's annoying I can't play this game
and i waited 5 hours! 5 HOURS!
how can i fix that my game crashes every 5-10 min or instantly
@silver vapor that’s tough but are you at least able to play now?
how do i get the jp voices SOMEBODY HELP 
How do I import presets? Do I just enter the code id?
honestly just stay with the NA your account sounds dope! and the ping is low so its all good! @jagged axle i feel you lol! i wanna continue the damn missions but i guess i gotta wait >_<
are they still trying to find a solution for the 99% loading crash?
How can I remove the new mark?
no i am not because im back the entire queue and no i cant play on another server since i have a lot progress on the server i am already and i dont want to lose that for what i have on that server already for chars and weapons
i can't save my pict in the photo feature. is there any solution?
Same
WHY ARE THE SERVER THAT BAD FOR FUCKING SAKE
print screen and crop in paint lol
In NA region i can login to Solaris which is the busiest server denoted with a red dot…..but cant login into Silver Bridge which is a smooth server. It says disconnected from server when i try to login. Can someone explain this
yeah but where is japanese
anyone? i dont see anything in settings
@inland hawk check if you have declined permission to access your photo storage for ToF
restart?
Anyone know why ur story capped on a new acc and not level capped
ive tried that, it happened when it randomly disconnected me and it looked like that when i loaded back in
cuz the current lvl cap is at like lvl 32
also is anyone else having issues where you cant click on the settings in the launcher without it crashing? It used to work yesterday...
Any fix?
The other option beside English is literally Japanese
Im on NA and im talking about the story im stuck on the saying goodbye story
How can I pay to switch my character to a different server?
then idk my friend @unkempt bramble they did that so people dont rush the game @exotic storm you cant
@exotic storm you can’t switch servers but you can wait until servers merge one day
@ripe granite that dont even make sense to story cap new accounts that arent caught up now there gonna be a week behind thats dumb lol
Wdym
yeah lol
Does anyone know why despite seeing my game stutter a lot the fps count stays at 120?
i played pvp at the morning it was perfect now everything just lag and freeze i refuse to play a game like this with thoose trashy servers
@exotic storm what I mean is at one point the game will merge different servers together if they become less active
might be an fps spike lag, it wont show it dropping but its happening
someone knows why i dont see the damage weapon in the game?
Am I the only one lagging? Like latency in-game not fps.
Sadly some devices although supported may not support game until its patched
the damage weapon deesapear someone knows something?
Actually look in #gameplay-help. Apparently there is a way
It's high time the devs do something about the servers the endless queues
bug. @brittle eagleno, we all are
all are like me?
you get void rift rewards only once right?
from the same exact portal? yes. but you can get it each time from a different portal
ah k ty
guys my launcher isnt working either it doesnt show up or its a black screen pplease help
Hey, my problem is, when i click on play in the launcher, there is a short blackscreen, then some fragments (Screenshot) and then it instantly freezes. Is there any fix?
^^ i came here to say the same thing as both above
Try redownloading the launcher. It should work now since they kinda fixed the launcher
i cant get in game on pc but for some reason everthing is fine on mobile
how do you redownload just the launcher?
just install it again
Go on their offical site, download the launcher. DOn't worry. Just press install, it will consider it as if it wasn't there in the first place
But it's not the launcher itself, it's the game.
It won't install the game. It will first always install the launcher only then you will be asked to install the game
give me your PC specs, maybe try to run the game & launcher as an admin and in compability mode, stop using windows 11 too
I have this issue I cant connect to server is there anything i need to do ?
idk it works on mobile for me
Any one know what the problem with this? I keep getting this message regardless of the server. This is just constantly happening since this morning it's annoying.
hi on android every single time i load into a new area i get a notification that my stamina is full even if it isn't; is this bugged and is there a way to disable it?
Any way to do this without putting in my card?
Is there a way to change the server? Every time I try to login there is 2 hour queue, new account is not an option as I spent money on it...
Doubtful
Has anyone been able to fix the blue screen issues?
nope, just put your card in right after remove ur subscription and it shouldnt charge u after ur free period
But my problem is not the launcher, but the game. I have these problems since launch and i don't know if it's Hardware, driver or Software related. I already updated every driver (inkl. Bios) and did everything from the pinned posts. Also tried reinstalling everything on another drive
alr thx
do i have some bad news for you. if you want a new server then youll be forced to start with a new character. if you want to keep your current character. you gotta wait in the queue my boy
Hmmm....then it's interesting. I don't know the solution to that
At that moment you can't change the server with moving your existed character, you can write to technical support but i don't know they will do something: support@toweroffantasy-global.com
Thanks for answers!
is there a way to change my email address in my account
king or meryl? Got the free ssr thing 
king imo
o
what on earth does this mean ????? 
please use #gameplay-help for questions like this one
Hey, just checking to see if anyone else has encountered lag spikes every 3-5 seconds and checking to see if anyone knows how to fix it?
sorry, was using this channel because my omnium collecter is still active so it was confusing
try to find it in-game settings, there's a special card in launcher but im not sure you can change your email 😦
login status exception how to fix? hellp
Ah okay ty
so ive been trying to login all day and it says "login exception exiting game" before forcing me off. is there a fix besides uninstalling?
how to fix
anyone else having problems with the button prompts at the bottom right just completely disappearing?
Was downloading the game , 20GB was downloaded, internet stops for a brief moment so i restart the client and now i am back at 0, any idea why?like the files are there
how can i change Void Rift matchmaking position?
look in the settings under controls
well I got this error after entering star gate, its unhandled login exception, I think the game cant recognize your character position and don't know what to do
Yep, havent found a fix for it yet been trying to find a solution
i seem to crash whenever i fast travel to a rift/Leave an Area
try to make Repair in the launcher, maybe that will scan your already downloaded files
my game keeps crashin at login
you need to wait already, maybe @turbid coyote (I'm not shy so I'm pinging you, my lord) can say something about that bug
why do i keep getting this i was just playin fine
the game is bugged ?
All bugs are being reported to our dev team. As a CM, I cannot help, unfortunately.
that seems to be everyones main issue atm.
Any luck from mobile players about this?
Anyone still having this problem?
The server is full
yikes
The server is full
Thanks for your reply, I just wanted to know that you have any informations from devs about that. 
WTF is with this stupid unbearable lag in PVP!!!! This is literally the worst experience I've ever had in MMO! FIX YOUR GODDAMN PVP SYNC!!!! I fkin regret I've spent cash on this trash service of a game!!!!
its under controller settings, just tick "Display Shortcut Hints". i guess it automatically turned it off? idk
does the mobile version only crash for me when i want to open the cash shop ?
repair option is locked
I constantly keep getting this. This has been happening since yesterday. I was playing this game smoothly for the first 3 days and now I am unable to play this properly without getting disconnected ever few minutes.
Mines is doing the same thing i have a 13 idk y it wont work on mobile
try to maybe change game localization in the launcher to another and later to a good one, maybe that will force the game to scan folder
Is there a way to use log in via gmail on iphone?
Any solution for black screen issues in game?
are all servers full? ive been having login exception pop up before server selection.
so the claim reward thing I got when I launched the game today and didnt click claim on did I just lose that?
I've been having the login status exception message since yesterday too
do we know when the wanderer creation limit will be increased again? i have a friend who wants to join eden server who cant because of the limit currently.
i still get the error on green server.. quiting the game launcher seems to fix it for me
seems like there is no option for that after the download has started, only when starting the download. forgot to add the pic sorry
Gonna try uninstalling and reinstalling
was it something everyone got after a while?
Can I switch genders or I'll have to stick with what I have?
@turbid coyote What can I do besides emailing and waiting for a response after all my quests and weekly content haven't reset?
lol thats what i am doing on 75%
so you probably will need to download game again 😦
I hope it works, I really just wanna play the game
Can I switch genders or I'll have to stick with what I have?
Pain , weird how it restarts with the files still intact, anyway thanks alot for tyring to help
Can I switch genders or I'll have to stick with what I have?
I already fixed the Login exception error, just download the launcher again and make a relog, there is a small chance that you can might play again
nope you stick with the gender you pick
Well, I guess I'm too late to make a new account after the whole progress I've made
or you could go to a different server
This game needs better optimization on mobile I teleported to a location took my time climbing a huge mountain to do the story just to have my game frozen at like 1fps graphics all messed up and getting randomly teleported 640m away from my previous location even though there's no teleporter there
Nope, not paying to move my progress to another server
Hello why ween i launch my game on iphone i stay blocked on its
If I have the lowest settings in the game, how much will it run and can I run other programs (like say OBS) as well
Is there anyway to reduce the impact this has on my pc? Other heavier games in terms of specs required doesn’t even make my computer overheat and crash
I just started the game and when i was fighting a monster i got teleported to the top of the map and fell through the ground afterwards when i spawned back i found myself in a place so far away and cant get back.
You can, Click C (Character) and click this one icon, it will show alert with message "Change Sex?"
in options you can adjust effects visibility from yourself and other players, along with how many players appear on screen that may help
Someone can help me ?
someone tell daidai that i can't write? and also that I speak Spanish
I just started the game and when i was fighting a monster i got teleported to the top of the map and fell through the ground afterwards when i spawned back i found myself in a place so far away and cant get back.
we don't have that much power here, now what can you do is just make a bug report on #1007842564726075432 or (Idk did ios have that) clear application cache or something?
Ok
I've tried a lot of things, it truly doesn't help at all it's almost like it's bottle necking my system itself
my god it's insanely laggy right now on alintheus, damage doesn't register at all
yeah I give up. I've tried just about everything and still can't get my dualsense to work with the game.
U dont know what you mean but if you're stuck somewhere you can go to your in-game settings and use that button
does anyone know if ping boosters are allowed?
that maybe a problem with your pc itself, im pushing mine, i run it on a gtx 770 with minimum settings and it doesnt overheat mine.
does not work.
Why no google login on ios?
Game is using Xinput so you will probably need DS4Windows
dude I have the same issue, and looks like no one has a good solution to this. Might have to not play the game 😦 I really like it and even bought the pass. sadge
ds4 can convert gamepads
If I have the lowest grahicial settings in the game, how much will it run and can I run other programs (like say OBS) as well
chat still broken?
someone know wich server Is popular for italian people
Where do I put codes in at?
It says I'm denied access (Error code 1020) on the interactive map
hi, how can i fix this?
re-install the launcher and re-log again in it
Same i got
Launcher just a black screen, any tips?
launcher or game
Is there a way to use log in via gmail on iphone?
Launcher, is there a direct .exe in the files I can boot to bypass it? Or is there a fix to it?
Oh come on why i was in the middle of a world boss fight WHY DONT THEY REMOVE THIS SYSTEM
huh just relogin the laucher worked
https://i.gyazo.com/907c3e8c23a00c46c202c9b4180c3877.mp4 How do i stop this awful lag, it can be worse in pvp
When i open the game on my phone it stays like this and when i select the option it closes does anyone know why?
thanks, logout and relog worked 🙂
LOGIN EXCEPTION fix just relog launcher,
well, lag-spike is caused by connecting to the server and its problems, maybe you selected a server that is about 300 miles from you? Or maybe server is just overloaded right now
I live in the UK and picked a Europe server which one was i meant to pick?
when the crashing at 90% still happens
you dont have to uninstall it, just log out and back in
why does my tof in mobile keeps dropping even tho everything is low playing at 30 frames and also i have and phone requirements to play this game
Forgot there's 1 min Slow Chat, but can anyone tell me why it's this laggy? It's been the same for the past 3 days
Reinstalled launcher and it fixed black screen for launcher
When will the developers fix crashing?
i reinstalled this game like 3 times lmao
When i log out i now have this but i have no problem of connection
Sounds tough
it is im going insane i just wznna play the game And now it just restarted the whole laptop what the hell
No? No one has the same problem as me? Do i just give up playing?
First mistake was expecting people to open a google drive file
Second mistake was not allowing access to the file you’re sharing
i cant even check my dude lol
Hello sorry I have a problem with my TOF account, I created an account yesterday in which I played and I got a couple of things between them ssr and others but today when I entered it had been deleted it seems along with the username since it let me put it back the same. Explain to me why?
wdym with reinstall launcher?
https://drive.google.com/file/d/1_cvlHAgmuTzaYgTCARF8BFscXn9ZXZr5/view?usp=drivesdk can someone help me with this (the game doesnt starts)
Run the game installer
Never! 😃
Ok that was stupid, forgot to make it public, it's now public
That is latency what is your ping
i tried rhe fix they gave,it made it worst and restarted my laptop awesome
just run game installer and select folder that you already have game, you can also try just re-log in launcher without re-installing it
my chat doesn't work
can someone help a friend of mine with login status exception
why are new accounts made being story capped?
yes lets go it worked thx
All accs made are capped, isn’t just you. It is also those of us who started the first hour you could play 😛 just take a day off after making your acc
Yeah i know, that's why i'm asking for help, is it the server? Is it the way i installed the game? It's not my connection, like 100% sure it can't be... How do you check Ping in this game from PC?
you cant, you can only show your fps at the moment 😦
i know but that i have a level 33 acc i, asking why is a brand new account made a week after release being capped at day 2 story but you can max level the account
FIX YOUR SERVER ALWAYS LAG WHILE WORLD BOSSING
Headed to play, I’d advise doing a ping test as that is a result of latency @mild viper
Incredibly stupid... But it's new, i'll let it slide. But how am i supposed to try the game and give feedback if i can't play the game?
My connection is and will always be 30 ping, 100 download and whatever upload, i have fixed ping in every game, even now, if you want i'll make a video of another game.
Whenever I try too boot up the game, I am immediately crashing. This first happened when I attempted to do a joint operation "Quarantine Area 1". At first, I was crashing when I tried to load into that area, but now I just crash completely. I am on a 64bit Windows 11 PC. After further testing, I am able to run the game fine on another PC. I don't know how to fix this issue, I uninstalled the game on my PC and reinstalled but still the error persists. Anyone know how to fix this issue? Please feel free to DM me. Thank you!
Hello everyone. I just bought the 980 titanium pack and didn't receive the first-time buy bonus.
Did that happen to anyone else?
help pls
if i buy this twice, do i get 200 daily?
The bonus are just crystals did you check ur crystal balance?
Ohhh, I see. They come as the regular crystals
Yap!
still no actual fix for the crashing?
anyone can help me?
I hve not seen anything. Ive been checking on this channel everyday 😦 how often do you crash?
Is there any method for me to change my account's email? Now or in the future?
please relog in your launcher, if it not work just re-install it
i tried buy something but it said payemnet failed
so i crash when opening after the 2 logos,i crash at 90%,i crash at 99% when there sounds,i crash while doing a pull,i crash sometimes while opening domains,i crash while exploring banges,i crash doing the story
Sounds like a you issue
cant be considering i can literally run little nightmares on high graphics znd this thing has the same requirements for genshin and i can run that fine as well too
re-install the full game? its 22g men and i have a turtle net 
Running fine S20 Fe and 10700k 3070
FIX YOUR SERVER ALWAYS LAG WHILE WORLD BOSSING
just re-install the launcher, not full game
Its definitely the game. Theres a specific group of people having the issue. I saw some posts on reddit. Not sure why its only us though. :/ my bro is not having the same issue as me.
ok thank you
Hello i can't see popular presets or any presets made by others
a streamer has that issue i showed the video last time
like pls i just want a fix to this and it cant be my laptop considering this has the same requirements as genshin
please note that in #1007842564726075432
ok
wtf i just uninstall the launcher and the full game delete wtf wrong with this game T_T
how do i get the letters back and stuff?
hey guys I just wanna ask because I'm just downloading the game, how many servers are there? and can you switch freely between servers?
you could just run the launcher installer .exe... I'm sorry maybe I don't precise that answer too much 😦
You can switch freely between servers, but it creates a new save file each time. This means you can have different progress levels for different servers. As for the amount of servers, I'm not sure.
oh nooo I lose my progress when I switch? that's not great 😦
i just waste 22hrs and lots of data for this non sense error that even developers dont fix it the f!
So is Frontier Clash bugged? There seems no way to enter
No, you do now lose your progress. Lets say I get halfway through a chapter and then switch servers. The server I switch to will be a different save, but your progress from the first server will still be there.
Hey, just a short question on how to possibly fix this Issue:
As soon as I enter my account Data, the initial screen where to do so, vanishes, and then, nothing happens. The Launcher itself wont load, and neiter do i get an error message or anything alike
also are there specific chats for different servers so i can get started and look for some buddies?
is it possible to decrease graphics resolution from files
Does anyone has this issue with the launcher?
can someone help? been having this problem since yesterday, can play around 5-10 mins then dc from the server
my friend can't take the first sword that we get when we start the game
fuck this game!
lol
How do i fix Login Status Exception error?
does anyone else have an issue in launching the game on pc
If you check the pinned messages, there are possible ways to resolve this issue.
can't take the first sword that we get when we start the game
Relogging fixed my Login Status Exception issue, read the pins
What I wanna know is, why did the Admin of the discord suggest that the server was full and provide no solution, instead of saying that the solution is pinned? what?
with the news update actually i can play but in randoms moment the game crash (stading afk, on cinematic gacha or quest cinematic, while open o close menus etc) anyone known what happens maybe a sync disconnection, crash on loss packing, a kicking from anti cheat? idk
can't take the first sword that we get when we start the game
i cannot collect it why?
So... I have some issues Id like to kinda figure out. Currently, I can run Tower of Fantasy on my laptop fine at first... however, the second I hit a sort of secondary loading screen, the game crashes... and upon restart blue screens my computer.
how do i get the icons and letters back
Anyone knows what to do if after entering Login Data, not even the launcher itself opens?
how do you go to a different server
alt or ctr i guess
Press F1
TY
Frontier clash unlocks at level 39
click the box with the server name on the main menu
wait wait i just wanna change my gender so am i able to move my progress?
what is that?
You can change your gender while editing your character in the server you are playing in.
me whenever i launch the game lmao best we can do is wait for an official fix
have the same problem
Hey I did log in with Female character without notice how to change it and I want to play with male character so how to delete this one
so im trying to make a purchase for the first time. and ive come to this pop up that has an image that i can never load no matter how many times i reload and the phrase "you are entering midaspay's secure payment enviroment." what am i supposed to do
by changing my gender you mean changing the character model from male to female right?
Anyone know what to do when your game keeps crashing after going into a dungeon
yup
they put the game on steam and still dont have the game there what a fucking legend developer
Yes, there should be buttons at the bottom in order for you to switch.
yo guys is there a lot of lag in the game ??
why my game's keep disconnecting to the server even tho my wifi is working normally
Are servers also down for you?
bullshit !!!
Anyone else having issues with hits registering. Some of the dmg is going through but not most of it. I was using Kings Scythe, Merly Claymore, and Shiros Chakram but the only parts of the kit that would register hits was the return trip for the Chakram and the ability for the Claymore. Everything else would cc or visually appear to be working but nothing connected. This goes for the enemies as well I couldnt hit them but they also couldnt hit me. I had multiple restarts of the game with no improvement. And this only started today after the most recent update.
I registered for TOF with Google on PC, how do I play on phone???? there's no option to sign in with google :/
what is "login status exeption"
close the game, log out of the launcher, log back in and it should be fixed
idk what it means, but restarting your computer/phone should fix it. thats what i did when it happened to me
my game is crashing after like 15-20minutes of playing and i can only restart my pc, nothing i working. is someone have fix to it?
ill try ty
I have a solution for her
My whole UI suddenly dissapeared. Is there some keybind for that or is it a bug?
just delete this game problem solve
the launcher for ToF has given me a lot of trouble but either reinstalling or restarting usually works. However now I am completely unable to login and any attempt to log in results in this. Any help would be really appreciated
hi, my game crashes every 10 minutes, can someone help me please x'd?
How do I log in on iphone w/ gmail?
I’ve seen others complaining about the “update error, insufficient disk space”. I restarted my phone, deleted the app several times, but I just deleted a few apps and it worked… the weird thing is that I have over 100GB of storage… maybe that’ll work for someone else
So, not my issue, my friends, they are on phone, anywho so they make an acc, they get to the part where you pick the male or female protagonist, and whenever they try to pick one it says 'character slots filled', this is their first ever acc, anyone know how to fix this?
get used to it lol. mine has been doing that for the past 5 days
Pc or mobile?
call me privateكلمني خاص
pc. can't even log in on mobile keep getting an error even though I use the exact same user & password as on pc
y’all i cant even get into the game 😭 after a tutorial cutscene i was kicked to menu and everytime i tap to join it just says disconnected from server 😭 idk what to do atp bc it’s doing this on 3 diff servers that i made chars on and they’re all listed as green
pc too, it sucks, i guess i'll just wait like you
Hi, I just had a problem with an invocation. I had 20 nucleus but the 20 disappeared when I did a single draw of 10.
IT WORKED TYSM
It’s already fixed I just restarted my computer
my game crashed 10 times in the past few mins, it was a bit better right after the update but now it unfortunately keeps crashing like crazy
let's wait until it's fixed lol
anyone know how to change character model from male to female
7 updates no fix lol
is anyone else having hella issues rn
Anyone else crashing alot latley, last couple days I could play like 4-5 hours no crash today its like 5-30min crash
Where can i report about the rookie pack that i didnt receive after buying?
game's been alive for like 5 days already and it still has fck ton of launch bugs 🤡
yea for me it keep saying disconnected from server 😭 i haven’t even had a chance to play the game yet
here, no way to solve it
last night i randomly started freezing and i have to force quit the application. l havent been able to get on since
😭
so painfull but so true, i feel ya
hey, can someone help me? i did all the procedures to get the twitch drops rewards, but its been 4 days and the items still havent arrived. what can i do? any ideas?
I really don't understand how you're gonna launch a game with this many issues and don't even address it or fix it. The game has been out for 8 months in China, there's no excuse for it being this bad 🥲
tencent walking L
Anyone else cant even load into the game? It gets to 31, 61, or 99% then always crashes :c I didn't even get past the tutorial this is just frustrating af
no but rlly what am i supposed to do if it keeps telling me disconnected from server? every other game and app works so it’s not my connection that’s a problem so i rlly don’t get it 😭 i just wanna play the damn game
can anyone help me with cpu throttling when i open the game
Does anyone know how to fix the screen flashing or turning white ????
screen turned white for me and then i crashed
maybe u clicked it twice, it happened before
Does anyone else experience their internet connection on pc gets shut down until I get kicked out of the game and gets back on? Is this some anti cheat programs doing this ?
Is there any way I can run this in windowed mode? I literally have no lag 1080x720 but 1920 x 1080, I'm being ambused by servers
this is whats been happening to me😭 it gets stuck at 90% and then crashes
When the screen flashes, does it flash it multiple colors?
https://rentry.co/fixtof
try this if youre experiencing the loading then crash
Yesss man I don't know what it could be and it's really bad to play
would this also increase performance? Not having the issue just wondering if this will increase performance
nop
is there any way to bind this to a key (cancel aim)
Anyone else experienced this?
that's jp voice the one under english
@modest geyser and no i dont think it would fix performance issues
Yessssss blinking non-stop
Try lowering the textures level. If it continues, I have found a temporary solution by picking any Simulacra and pressing more info (sometimes this needs to be done repeatedly for it to go away).
my texture is at the minimum, sometimes alt+f11 also solves but it always comes back
I got so excited that it finally let me into the game that I just registered with apple and hit accept without noticing the birthday thing. Was that also where we entered a player name/is it important or should I log out and just make a new one without apple?
I unfortunately am not aware of any permanent fix at the moment, so I suggest my Simulacra method is the best way to go for now. Hopefully this helps
thank you very much but they should fix it
agreed lol
enter the game -> main menu screen -> load to the game screen -> crash
Hello, I have a problem in the aspect of entering the game
After the loading screen (the first loading screen before the title of the game comes out), the game practically crashes my PC, to the point that the graphics card fans start to spin a lot, and well, the monitors lose signal, is there any way to fix this?
thx for reading!
If I remember correctly, you choose your username in game. Also there will be an option to register your birthday for special bday gifts.
Idk whats wrong with my game was playing the it kicked me out and now it wont let me log in says "login status exception"
is first time you buy each or just the firs purchase in any and then it removes from all others.
it’s been maybe 15 mins now and it still won’t connect me to the server 😭 it keeps saying disconnected from server so idk what i’m supposed to do bc my connection works fine everywhere else
Ok thanks. I guess that was just to confirm I was above a certain age and then I can enter my birthday in game if it lets me enter it when I can put it in for birthday gifts.
my game does not open and stays on this screen , help me pls
According to the pinned messages, the server is full. They suggest going to a different server, but that's if you're okay on starting a new save file.
What pin is it I don't see login status exception in the pinned comments?
Does anyone knows why I can't share my coordinates on chat? Yesterday I wanted to share it to a friend but I couldn't
so I've been playing for 3 days now and found out my friend has also been playing. we are both on Europe but different server sin Europe. I've got a few 5 stars I want and if I wanted to play with him id have to restart on a new server but i want to use the character i have right now. is there any chance server character transfer will be added in the future???
Mine wasn't registered. So I'm not sure if it will take the one from your apple account. Also there will be a pop up saying that u can't change the date later on.
thats one thing that throws me off, you go through the tutorial and finally start getting characters just to not be able to get in the same server again. really stupid.. happened twice..
is there a fix for the loading screen crash for ios yet
I can't seem to find anything in the pins thats includes that
hi uhh this new label keeps popping up on my screen but when i go into the page to actually check whats new nothing has that label? is this a bug or is there some way to fix it
Same for me looking at all pins
It's the pin that titled **[EXCEPTION ERROR FIX ITS STILL A 50/50 BUT NOT 0] ** near the bottom
tysm it worked
everytime i try loading in it just says "login status exception exiting the game"
Checked the pinned message that says [EXCEPTION ERROR FIX ITS STILL A 50/50 BUT NOT 0]
When ever i try to screenshare ToF on disc it shows my disc aswell
Pick the screen specifically
Tried this. No go. Is the removing files from the installation folder or files from the save folder?
it would’ve been nice if the server icon was red of still being green 😭 ty sorry
that dossent fix the issue i wanna have it only show the game nothing else even if i tap out
guys everytime i launch tof i have to launch it like so many time mabye 4+ times and even when i did that once it worked but then froze after picking up the sword then the next try it was stuck on the loading screens then returned to the title screen please help
really wanna play the game but the amount of space it demands on mobile is absurd, literally how can someone play this on a 32 gb phone
Guys, the game is crashing a lot for me, is this normal?
That may be a problem that can't be fixed u til the game devs address it
uuuuuugh just let me play already without crashing every 2 sec
So its happening to you same as me lol
my game does not open and stays on this screen , my cell is android
yeah it's a known issue unfortunately
I'm not sure, I personally never had the issue. Was just pointing it out that it's a possible solution
The last pinned message says there is not enough storage space. However, if you check and see you do have enough space, they suggest reporting it in #1007842564726075432
Where would I report that the game set my birthday in game incorrectly? It doesn't let me change it afterwards
because you can only set it once
Click the gender then name your character
I've tried to start a challenge for 10 times already and every time it hits 99% loading it crashes. c'mon 🥲
same well not really but the 2nd try it was loading then stopped then showed another loading screen then stopped and showed title screen
The game crashing? Or your whole pc? I keep getting bsod after exiting the game. Send help
the game. my pc is fine
yeah the game is crashing for me
so I've been playing for 3 days now and found out my friend has also been playing. we are both on Europe but different server sin Europe. I've got a few 5 stars I want and if I wanted to play with him id have to restart on a new server but i want to use the character i have right now. is there any chance server character transfer will be added in the future???
its on youtube, pretty quick tutorials (i’m not good at explaining that type of stuff so, sorry)
what happened 😭
Just play it anyway lol happened to me too, doesn't change anything
Guys i thought we get free SSR when we reached 700 point but why i didn't get that
Ur pc is turning into an aberrant
agme looks like this in my laptop and gets fixed rarely, can someone help? I tried repairing files but it didnt do anything, should I reinstall?
It's a box in your inventory, you have to use it
In inventory you claim the box
So, I've been playing since the release of the game but I'm having like 5ping so it's almost impossible to play properly, even though I keep playing, still, I don't know if there's anything I can do to improve the ping. I tried going on another server like SA but it didn't work.
Gbspy64dll?
lmao i thought it was relics 🥴
This problem is uncommon and there is no permanent fix as of now, but the first option is to lower texture levels. If it doesn't work, choose a Simulacrum and press "More Info" (This sometimes needs to be done repeatedly)
If i switch servers in the same region, for example I go from lyramiel to Turmus which are both in Europe, will i have to make a new file?
Yup, you'll have to start from the beginning
more info worked, for now. thanks 😄 (cant believe that worked but texture change doesnt)
Man... I can't purchase anything from the store because Midaspay does not accept "Ñ" on the CC holder name lmao 
How do I prevent the game from shutting down while teleporting to a place
my game is stuck at 90% for me now even tho i fixed it yesterday :/ i just wanna play jeez 😭
Hey I will need help when I launch the game on pc just after opening the launcher and pressing play I have a black screen when launching the game then returning to launch I need help please
this means you do not have the recomended graphics card,i believe, my pc is getting fixed rn and i started playing on my laptop and this is the first time anything like this happened to me too
Anyone knows if Chat on certain servers is disabled or if it is a bug?
i keep having problems with the launcher
i uninstalled and re installed the game already 3 times
i still can't properly open the game
either i get the "login status exception, exiting the game!" or the game/launcher (depends from time to time) won't even open
i played the game only the first day, i keep having problems
i usually just spam B untill its gone, or any menu - reseting graphics also helped me
thank so much
my thing keeps on crashing i have tried so many times idk why its not working now it worked before
Hey I will need help when I launch the game on pc just after opening the launcher and pressing play I have a black screen when launching the game then returning to launch I need help please 😭😭
@lilac cliff btw since the time I last messaged I had very little freezes like 3-4 while before the fix the game was crashing non stop
uninstall and re install everything
you should improve your situation
i had the same problem now i have the login problem
my friend tried to load the game and it just getting a black window - does anyone have a fix?
same
It's a SSR weapon box, check it in your inventory
unistall and reinstall
I just uninstalled and reinstalled it and still the same problem.
check pins in #gameplay-help
@outer ivy I have the same probleme
sorry i only saw after the message you already sent on about it xd
Idk if its like my problem but if I try do download TOF my downloadspeed goes from 4 MB/s to 400 KB/s and it stays like this but on steam I constantly have 4MB download so idk if its my internet or the TOF download server :c
are they planning to add a way to change the character model from male to female?
idk how to help, the game is new so it still has to go through all this problems
The white screen of death.... How do I get rid of it?
Okay
Hi, when I play my sound cut every 5 sec or less, do someone has an idea how to fix it plz ?
Hi, every time I try to open my game it just says "Login status exception, exiting the game!" I already restarted my computer and game. Why does it keep doing this?
samir 3 stars or crow 3 stars with nemesis? pls dont air me im already depressed
Logout of your account and login again
For the love of God! Can we move the chat button on the bottom! My palm keep touching it while I'm climbing!!!!
i tried that and it didnt work
U did the video fix?
wdym i cant even get into the game again withought crashing its starting to piss me off
Why are you saying same when u don't know the fix I used
did they fix bsod issues yet?
is there no left handed possible setting for keyboard + mouse? Because i keep trying andi can't find a comfortable way to play it without using a controller
i wasnt refereing to the fix tho i was reffering to the issue but nvm
@leaden oak did it work?
Do someone know if people that didn't receive the montly pack will get reinbursted? I keep getting the same message on my email but no luck yet.
Um, there was no logout button on the launcher, so I unplugged and re-plugged my SSD to force it to log me out. I'm just reopening the launcher now.
My launcher is a little too zoomed in and I can't zoom it out so maybe the login button was offscreen.
Could I be experiencing this because I don't have enough vram? I meet all the other requirements except for the vram.
No no when u open up the launcher press the options button next to ur account. There should be logout option
For future references this is where it is
Yeah, I can't see that because it is zoomed in, unfortunately.
Um, now it won't open the launcher at all. I even located the actual launcher.exe in my files and it simply does nothing. Maybe another PC restart is in order.
re-install it
how do I fix this It always happens to me since the release
The reason you can't see it is because your resolution is lower than 1440x 900
my resolution is 1920 x 1080. I could turn it down to 1440 x 900.
Changed to 1600 x 900, it fixed it but now everything is tiny.
It is possible that I have a bug and can not find 58 bagnes chest? I went through all the locations from YT and it is not there.... twice times!
im in a team with my friend but we cant see eachother. Any fixes?
That's odd it should be big enough
what does power saving mode do?
i have a bug. my camera dont move like i still look the same place. someone know what i need to do?
Saves battery?
bruhh im stuck in the log in phase again;-;
why does my cpu frequency decrease alot when i open the game
Looks like reinstall is the way to go... logging in and out didn't do anything.
Why does the notification of "Maxed Vitality" keep popping up even when it is not? Or when I'm literally in game?
Have you tried quitting the game???
Like from the desktop?
PLEASE ANYONE HELP
many other players have had this problem where the screen flashes during gameplay but not in menus but im not sure if there’s any solution to this?
Is there some way to quit it besides closing and reopening the launcher + game? (I don't know much about computers)
Alt f4?
So you know the little arrow at the bottom of your screen in the taskbar?
Yes
How do I fix this issue?
Click on it
Right Click on the ToF icon
Quit the game.
(If that doesn't work you might have to reinstall ;-;)
If crash. Needed requirements the specs in desktop
need help with this, i cant chat anywhere since day 1 of the game
anyone know how to fix the fact the keys for the UI disappeared for me? i already tried exiting the game and reopening
I was already reinstalling when u said that but if it persists I'll try this as well. Thank you!
how do i invite my friend? We are in the same server and i have him added.
Your Welecome! 😄
We are in the same channel.
I have a interesting problem. When I'm in the game and the mouse controls the cam (cursor not visible) the cursor can go off the screen to the second one in the background and it taps me out of the game when I click. Playing that way is a little difficult and annoying, especially while fighting, because I can only rotate my cam in one direction.
go to friends, you should be able to see his account there, and press invite to team.
so noone knows? aight
maybe click "world" on the top left instead of "system" channel? or does "world" chat not work too
use F1
do you even read my chat, i already said anywhere 😂
show me your settings
sorry i was just trying to help 😦
For some reason I cant buy tanium, I was able to get the battlepass and some packs yesterday, but wont let me buy tanium. Just has a white window
Fr? You're already swiping on tof?
contact Customer Support
oh thank you! lol
which settings do you want to see
It must be an issue with loading the web page, cause customer support is the same thing
dm me, the slowmode here is irritating, lol.
Does limited banner have a secret pity at 70 for the first time? I heard that there is just want to confirm
ok, so anything that pulls up the website in game is broken for me, wasnt yesterday
where is the garbage support to help
they are not helping
i have enough storage but it’s downloading the resources and idk what to do (and yes I have the proper device)
This should be in #gameplay-help
I'm trying to change the password but the verification code is not arriving in the email, I would like to know if they will fix this problem or is there any other alternative?
oof somehow switched to here woops
sorry
There is no invite button there.
not a 100% solution but on pc when i press f11 the glitching immediately stops
i bought the collector pass but didnt get the rewards for the normal pass
I'm trying to change the password but the verification code is not arriving in the email, I would like to know if they will fix this problem or is there any other alternative?
Really?
it changes the screen layout so i just press the function key every once and now
I'm trying to change the password but the verification code is not arriving in the email, I would like to know if they will fix this problem or is there any other alternative?
help
hold on, let me fire up ToF, another way I know is, go near each other, and a bubble with the other player's account details should pop-up on the top left corner, and you can invite him there
the game kick me and when i try to reconnect i get this message
@potent ferry so, go to friends, click in your friend's profile, then click on Team Invitations
has anyone else been unable to type in chat?
hello, after saying start, the game opens and closes, what is the solution?
log out, and relog in, try that
i just got a new discord nitro because i had to change servers, but when i go to redeem the code it says i already claimed it?
i simply logged out from the client and logged in again to make it work,
hello to anyone, im currently experiencing some issues regarding logging on the server. i play at arcania souteast asia server and it has been on constant "Unable to reconnect" phase. is the server under maintenance or im doing something wrong?
help
can confirm you already have Discord Nitro badge on your Discord profile
its an account not in here
Now it is
the account you used to login will be the one that claims it, also it's only for first time users only
I can't buy anything from the shop? I can still use my card normally for other things but for tof, it just isn't working.
the launcher keep triggering my antivirus everytime i try to connect, i just turn it off to fix it, but this time i forgot and the antivirus triggering broke my launcher and i had to reinstal it, what is wrong with the launcher?
can you do something to improve the controller on the game please
Can someone help me with a installing problem?
i'd say wait with buying until they have fixed all the problems people are having recently so u don't lose money if it goes through but u don't get anything
Yeah, there's a few people reporting problems regarding in-game purchases, just wait, or contact CS
Can someone help me? The launcher won't start. It's only a black screen
yeah i keep getting disconnected
hey! i've been trying to play all day and everytime i open, other than this morning when I was customizing, it says "login status exception". is there a reason that this is happening? if so, pls help me fix it.
extra question, i'd like to change my server once i can play, how do i do this?
how to fix this
Simply what i did was just log out of the launcher and relogin
turn off anti virus when login and reinstall it (the launcher) from the official website, worked for me
I have the same problem
For black screens, check #gameplay-help and #technical-help pins
It's already off... I've been playing since day 1
according to the error message, it's a missing file, go to the launcher and press "repair", that should fix it, if not, full reinstall
how about Blue screens? lol
I was having this - just went to the launcher screen and logged out then relogged in
So is there anything that can be done with my issue?
Yeah, still check the pins in the mentioned channels
I repair it several times and reinstall it but the error still happen
BTW i tried this yesterday and it worked for me bro finally got to play now im lvl 30 I LOVE YOU BRO

I did all of those already. Even reinstalled the game
maybe your device is too weak?
I can play the game but every time I login or use transmit the error shows
no way, played BDO, Genshin, Lost Ark with no issues.
Bro I didn't get the pre registration reward, smh
is there a fix to not being able to purchase anything with real money?
if you just started the game, please progress first until the mail section is unlocked
I can't send messages o the chat someone help me ?
@turbid coyote can you please help me and my sister we have not been able to login into our pre registered accounts that we pre registered on july 29, and we know its not a password mistake since even if it is i should be able to change password with the email verification but it says there is no account linked to our gmails. We have tried to contact customer support on the 12 of june but still no response of today. We have also tried to contact other moderators on the server but also no response
Anyone know why my display settings wont save? Everytime i open the game its in the smallest window possible
I'm at level 30 bro
weird.
Man I was supporting the game since april, not getting the pre registration is a crime
Adjust setting to full screen. If you're doing fullscreen windowed then create a new shortcut to the game (not the launcher) .exe file with the extra added on:
-popupwindow -screen-height 1440 -screen-width 2560 -screen-fullscreen 0
Change the height and width to your screen size
Is anyone else having problems with staying in the game, cause the game would kick me out at random and it's making it hard to progress into the game.
i need help
Genshin is smooth in my phone but for some reason tof gives annoying fps drops, but the game is still new lets just hope they will fix it -^-;
my game is not installing and its stuck on initialization and site is not loading
just a bit confused here, im only level 29 but it says i cant tolerate the radiation at level 32 but im not level 32, whats going on here
why my game keep crashing??
The radiation is at level 32 I guess.
Is there any way to change the password to your account ?
You need to be Lv. 32 and please keep game related content to #gameplay-help and #exploration-help , and tech issues with the game to #technical-help
I just thought the wording was a technical issue because i thought it was saying my level IS level 32
Change it from the launcher at Account Center, change password button next to your email.
yes, thru the launcher
maybe, you cant tolerate the radiation until you level 31, if you level 32 i guess you can enter, SUPPRESOR make you can enter that place without limitation on level, you just need to upgrade suppresor into version 3.1
Anyone else having issues where you cant pick up any materials and when you attack it shows its hitting but no damage numbers or actual damage is being done?
what are you attacking exactly?
yeah i had that yesterday, i think it's prolly lag or smt
for some reason insteaed of the ToF lancher (on pc) i just get a black rectangle, anyone know why
Roberg or any enemy. I was fine till i went to fight roberg the flower boss then after that ive been stuck like this
weird, never experienced that
Refer to this channel's pins for solution
ah ok thx
Has the payment failed bug been fixed?
I can't go upstairs, then I found out that you could use a teleporter, the problem is that I couldn't find it and didn't activate it.
not yet, there's still a lot of people who are complaining about it.
Anybody else had the problem where a cutscene has happened and then all you can do afterwards is dodge and attack, but not actually move with WASD?
is there any fix for the payment bug?
How do you claim the follow us reward ingame? I joined the server but i cant claim anything
is it just me or is the cybernetic arm still not in the SR relic selection box?
Anomora Fix When ?

The teleporter is on the island, the only way of going up there is when completing the mission that makes you ride a hot air balloon thingy up there.
OK thank u for the answer
thx for nothing
everytime i open the game since downloading it, i can only play for like 1-2 minutes before the game freezes and crashes. is this is an issue with the game, or my computer?
Yes, I completed it, but as I mentioned, I didn't know there was a teleporter and I don't have it active.
big oof
Minimum PC requirement
https://imgur.com/JJJpsVJ
it always happens to a lot of players why dont u try to relog the game
I think the dirgible should be still around...try to find it
used to happen to me but it fixed itself
i meet both the minimum, and recommended. ty tho!
hey did u figure out the cybernetic arm thing ? i cant see it either in the SR relic selector
how to change langauge from chinese to english 😭
the game will try to force stop you, so , i will recommend you, for beginning try launch until they crash and go task manager and click “end task” to launcher and for second time click app with administration and launch, boom success -for pc
no, I didn't, I just kept waiting since yesterday and it's still not there
check channel pins.
my game keeps crashing on start up and when doing special orders, any solutions nvm its in the pins
now how to fix iOS device on iphone 8, keep crashing when enter loading screen. Before this they can run the app. so why now they crashing?
One qustion, is it normal that when you launch the game on pc it ask you to run the cmd for the first time?
cmd?😂
How do i login with google login on ios
did the game go down?
read this if you crash on pc
command prompt
help
WHERE IS MY SR GLOVE??????
You can check the pinned message that is titled** [EXCEPTION ERROR FIX ITS STILL A 50/50 BUT NOT 0]**
its a relic..
it is a bug then? apparently u can get the arm by playing the story.
hello, after saying start, the game opens and closes, what is the solution?
When I first launched the game, before asking me to run the game as administrator, it asked me to run a windows command process, or something, but it only did it once
it's a relic sir, not an equipment
I think so, the description did say that it's there
YOU'RE RIGHT. I'M SO DUMB THANK YOU
I close the game after a few seconds my pc frezes
when in aim mode, when i move around (wasd) my aim moves around and doesnt stay straight, is this normal?
Cant get in ruby server
please help
i need help with my game crashing is this the correct channel?
logout and in again on launcher should workk
what is the color displayed? if it's red, it's full, you gotta wait until you can get in
Yes, it is. This channel isn't observed by mods but other players here will be happy to help you
its actually green but I cant get in
creepy, i dont know, i guess it just install something to run the game
Well everytime i get a discord notif and stuff right my game crashes and its ruining my experience with the game
what
I can’t log In to my account and when I try to change password it say’s unregistered username (gmail). Who and how should I contact?
I only know that it was after an update, it was very strange for me
login status exception fix?
anyone else having a problem where they cant buy stuff in game with money
pin
it gets stuck at 90%, then I get thrown back to the login sc reen
Have you tried the repair function in the launcher?
yes various times
Hello, is there any solution for crashing the game? Within a few minutes of entering, he suddenly pulls me out
Is there anyone who knows how to solve this problem? I kept disconnecting, and my UID appears to have changed; whenever I play, it always disconnects me, and when I try to reconnect, it takes me back to the start.
customer support
pretty normal, dont worry. maybe ur device need cmd after update for patching while for me its not
People say that i need to change servers but how am i supposed to change servers when i can't access the game?
this is literally my same issue
Since you say Discord notifs are making it crash, did you try muting all notifs? I understand it may be a tad bit annoying to do so but it may work.
guys can someone explain to me how to activate this?
hello, has anyone here discovered how to fix the glitched screen problem? the game just stop loading and it keeps like this forever
After i close the game my pc frezes and i cant do anything
This is technical help, please go to #gameplay-help
does frontier clash works on your end guys?
in the same way I am going to reinstall it to see if I get the permission again
only black screen