technical-help

[left eagle]

The game just logged me out and doesnt even recognize my email anymore wtf

[kind leaf]

no i didnt

[delicate sail]

Bruh are the devs even doing something about all those issues💀

[fossil trellis]

Did you spend money on this game? Sorry if I am repeating myself.

[opal otter]

Is there a way to reset a quest ?

[prisma bobcat]

Guys wtf is this

[left eagle]

I stopped connecting to wifi and now it recognizes it

[weary nest]

im deleting this game

[neon linden]

bro same thing happened to me i deleted the game and reinstalled same problem

[fossil trellis]

I am having the same issue as well

[marble jackal]

anyone knows how to hide damage output?

[prisma bobcat]

Im seriously also thinking on doing that man i cant play like this

[crystal patrol]

anyone know how to fix this

[true stirrup]

Sooooooo a cutscene crashed my pc and now it says i dont have a compatible gpu but it worked before is that a problem on my side or did the game just kill my gpu? (I'm sorry i dont really know much about hardware stuff)

[valid agate]

guys, I was going to install on my notebook but you know the install screen?? The button doesn't appear for me, so I have to go up the screen to appear but still I can't click.. can anyone help me with this????

[vivid ingot]

When I play my game suddenly freezes and I have to tab out of ToF to unfreeze it, happens mostly during certain conversations or during combat, sometimes even when just idling

[fossil trellis]

Before I could press backpack and the strong light would disappear

[neon linden]

if u find the soln to this problem could u pm me pls

[prisma bobcat]

Sure but if i cant find a way to fix it i will have to uninstall im loving the game but when this happens i cant play at all

[twilit isle]

Are the server's down?

[neon linden]

whenever i transmit this happens or the screen turns red and blue and then crashes impossible to play

[reef vector]

Shading OFF didn't help?

[fossil trellis]

Go to backpack and it goes away

[vivid ingot]

When I play my game suddenly freezes and I have to tab out of ToF to unfreeze it, happens mostly during certain conversations or during combat, sometimes even when just idling

[hasty tide]

Is Tower Of Fantasy coming to console?

[prisma bobcat]

It didnt 😔every time i transmit this happens idk why my game doesnt lag fps why this happen

[olive bay]

These queues are something else.

[keen comet]

does anyone has issue with weapon discharge cut-ins? it stop appearing for some reason. discharge animation is "ON" in my setting though

[unborn hollow]

some one have the problem after use the gacha and star se cinematic the game crash

[neon linden]

when screen turns white even if i go to backpack the screen is still white and after a few seconds it crashes

[hazy charm]

What? Where my questions...
How donate from russia?

[hasty tide]

Not really. Just once but I think it was just bad timing since my game has been crashing a lot recently

[vivid ingot]

When I play my game suddenly freezes and I have to tab out of ToF to unfreeze it, happens mostly during certain conversations or during combat, sometimes even when just idling

[neon linden]

literally same thing man, have u tried contacting support?

[umbral yoke]

Is there still no news on the "update error" bug? Literally have not been able to play the game. I have plenty of storage, but it still doesn't update no matter what I do.

[dry kraken]

Guys, I moved the game to a new harddisk and it's asking me to redownload it even tho all files are available. anyone help

[hazy charm]

Really, i and my friend want donate to this game. How its do it from russia ?

[fossil trellis]

I am getting the same issue too I just relogged. Now I am stuck in a cutscene

[prisma bobcat]

They probably wont answer

[unborn hollow]

i have this problem a lot of time and its really hard to start the game again and runs okey but if i use the gacha dyes and only charge 90% and closes the game

[hazy charm]

anybody help us?

[hasty tide]

anyone facing BSOD, i switched back to windows 10 and the issue seems to have gone.

[molten crown]

Hello i cant create a ticket for contact the support in discord

[vivid ingot]

When I play my game suddenly freezes and I have to tab out of ToF to unfreeze it, happens mostly during certain conversations or during combat, sometimes even when just idling, is anyone else having the same problem or is it just me?

[prisma bobcat]

Man fk this game so many glitches

[strong abyss]

This game causes my computer to shut off randomly

[umbral yoke]

The ticket tool was disabled.

[novel dragon]

my friend cant use chat and keeps getting the "unable to send messages please use quick chat insteaD" any idea whats up with that?

[hazy charm]

@proven cedar @kindred flower i cant create ticket (permission). How donate to this game from russia? Pls help....

[dry kraken]

but can someone actually explain how to fix this i just moved the game to other drive and its asking me to redownload

[hazy charm]

@true smelt @flint stump @vapid kindle @hasty tide @timber panther i cant create ticket (permission). How donate to this game from russia? Pls help....

[timber panther]

read pinned rules of this channel

[neon linden]

i think u moved the launcher not the actual game maybe

[dry kraken]

? It literally says 22gbs bro I moved both

[cloud haven]

dont use the old launcher shortcut. go into the file in the new location to the launcher file and use that.

[woeful lava]

hey i have been trying to make payment for tof battlepass but i think being in india i aint able to load the payment gateway does anyone have a solution for this?

[dry kraken]

I did and it doesn't do shi

[slate nexus]

It's not letting me get in

[raw orbit]

https://i.imgur.com/7PRazIX.jpeg what is password?

[unborn hollow]

some ones more have the 90% load problem?

[void canopy]

my damage numbers completely disappeared no matter which channel i go into?

[kind leaf]

i have

did you get a solution?

[amber ledge]

Where is the quick chat? This message pops up even in friends chat

[dim dust]

not yet, waiting for my ticket o be replied

[kind leaf]

i am slowly giving up on playing again cause of that

[rain crest]

???

[halcyon yew]

Do I press yes or no idk what this means

[vivid ingot]

When I play my game suddenly freezes and I have to tab out of ToF to unfreeze it, happens mostly during certain conversations or during combat, sometimes even when just idling, is anyone else having the same problem or is it just me?

[thorny olive]

hi, i have this problem when i'm starting the game ? someone knows something about it ?

[wicked nova]

Usser: Dovahkiin_Assur
UID: 15010571
Server: Centaurus/South America Hello, I can't start the game, since it reached the menu, I enter the server and when it finishes loading the screen it returns me to the main menu with no option for anything, so my UID is back to a 00

I still waiting a help with my problem

[true echo]

i have this and i don't know how to remove it bc i have nothing to check in

[dry kraken]

but can someone actually explain how to fix this i just moved the game to other drive and its asking me to redownload

[surreal stream]

i have this problem too! it happens to me every time they update the game (which has been daily so far). I just uninstall and redownload the game, and it starts working again, but i've heard from other people with the same problem that it doesn't work for them. It kinda sucks to have to redownload the game because it takes so long, but that's the only thing that has worked

[mystic rock]

probably is just tof asking you to let it use your wifi freely

[unborn dragon]

Does anybody know why the game still doesn't let my friend join? As soon as she clicks the start button, the game just doesn't open.

She already reinstall the game, give it the permissions, and also added it to the Firewall exceptions, but well, she can't play it

[opal forum]

when i'm in the menus, like mia's kitchen or the event menus, my game lags and freezes and only works when i alt-tab and i'm in a different window. i have to press the button and then alt-tab out for the game to actually respond. is there something i can do to fix it?

[feral root]

Where can I check to claim my 50 rolls and SSR box?

[tawdry mantle]

does anybody have an issue with the windows key and other shortcuts not functioning after launching the Game?

[halcyon yew]

Ah thanks!

[thorny olive]

ty for the answer

[hasty tide]

Is it normal to deco the server? 3 hours of waiting to play 10 minutes to wait again 3 hours it's a delirium

[hollow gate]

it kicked me from the game and said this. Now i cant enter the game even if i try to enter again and again

[vivid rampart]

is there a way to transfer my progress to another server?

[dark notch]

Q: I made new character on different server, played to point where you need to go to omnium tower. character can no longer pick up ground items (fruit), and the elevator clips through model and won't let it go up. Is there a fix?

[rain crest]

ive been trying to log in for an hour

[cursive briar]

well servers are actually so dead xd wonder if playerbase will survive this issue.... last 3 day impossible to play

[crystal crystal]

Hi i did the firework side mission but i can do it forever again and again

[mystic rock]

anyway i'll ask again: someone playing on an ios device? (iphone 12/ipad 9th/anything else with an A13 bionic chip)

[mighty berry]

World and Recruit chat has been silent for 2-3 days, thought it would be fixed in a small patch but not yet apparently. Can't send messages (voice messages work), but team chat and whisper works.
EU Astora

[latent dagger]

Have they said when they going to start fixing the service stability on North American region

[latent dagger]

There are more important things to worry about like server stability giving people the ability to actually play

[mighty berry]

Was just wondering if it's the same situation for everyone or if it's client side

[dim furnace]

what is log in exception, and why do it keep exiting the game whenever i log in

[pliant wind]

can somebody send me the website that contains all of this info please

[simple night]

I get this every like 15 min

[regal swallow]

https://www.toweroffantasy-global.com/events/glcarnival/

[drifting bloom]

How can I do the Join Crew button in chat?

[dreamy violet]

why my account being reseted ???

[fossil trellis]

How do I disable directx 12?

[topaz mural]

the menu, settings and other option are out of the screen.i cant logout, access settings

[void stump]

Is it possible to switch servers i joined a server without many english speakers and want to go to a server with english speakers to join a crew i can understand

[versed river]

not sure if this is a technical problem but I am playing on the computer and it won't let me change to my third weapon and the letters are gone over my skills and weapon?

[hasty tide]

I hadn't thought about this being an option to fix performance issues, I would like to know as well

[regal swallow]

Change screen resolution & zoom, then adjust application size. Change it back to normal after you're done

[pale beacon]

anyone else get issues with streaming on discord where it's just a frozen screen

[topaz mural]

thanks bruh

[hasty tide]

anyone found a fix to the performance issues happening since the most recent update? (I've tried all graphical settings from extreme to smooth and I'm running on an RTX 3080 Ti)

[warm tree]

What kind of issue ? Fps drop ? Stutter ?

[hasty tide]

I keep getting fps drops in the form of lag spikes every 3-5 seconds while in-game

[regal swallow]

Update your GPU drive, worked for me. Could also be server issue tbh they've been having a lot

[hasty tide]

I've tried updating the graphics driver and it didn't fix anything, also tried uninstalling and reinstalling the game which didn't work either, thanks for the suggestion tho

[warm tree]

Bro same but i guess what can we actually do since this is still a new release

[grim tundra]

I have question regarding my physical location and lag issue

[warm tree]

The game is not that optimize

[grim tundra]

i am playing from united arab emirates,
what is the best server for me to play in ?
Asia - Europe ?

[hasty tide]

yeah, true, we just have to hope it gets fixed sooner rather than later aha

[regal swallow]

Europe

[dusk lynx]

The crashing is too severe to the point I can’t get pass the loading screen anymore, can’t I do anything about it

[cloud shoal]

this mad annoying fr

[stiff quartz]

https://streamable.com/ngy4wi hello i have a really anoying issue that makes it impossible for me to move forward when a mission starts, i would like to know if it already happened to someone and if yes is it possible to fix it

[last whale]

Can I move ToF to another drive or do I have to completely reinstall it?

[opal forum]

okay i managed to figure out the problem, i just lowered the fps from 90 to 60 and it worked for me

[pastel yarrow]

The lag in Europe is insanely impossible to play tbh.

[cloud shoal]

^^

[grim tundra]

i am playing on Either on Europe but the lag is killing the gameplay litterly

[fleet topaz]

Never got my twitch drops even though I claimed them all in twitch I only got the very first drop and I've emailed Customer service about this a couple times only to get a automated reply and no real help at all.. is there a way for someone to give out earned twicth drops?

[undone girder]

same question, I kept trying to get the twitch drops and did every recommended fix over the past few days but never got them

[alpine umbra]

God, I can't do joint explorations because everytime I enter , it freezes and the screen looks like it has some sort of seizure.

[pastel yarrow]

same. im not playing pvp cause of the lag.

[grim tundra]

i perfect evade monster in PvE and still get hit by them.....its driving me crazy....althought i have a fiber connection with 500mb/s speed

[drowsy dew]

Login exception issue still going? I'm shocked. Wtf is this

[pastel yarrow]

Ah i solved it. I'll try to help you with my solution.
1st- i deleted the account shared in my twitch account
2nd- came back again to drops and press connect again
3rd- it will appear you about add again your account and you'll select your region and your server

Then you're done, the rewards will go to your mail ^^

[light pendant]

ever since I updated the game this morning, I keep getting "out of video memory" errors and the game is closing. at first, it would take a while to happen (30 min to an hour, roughly), but now I can't even load into the game for a full minute before getting this error. looking in task manager actually doesn't show anything getting maxed out, most measurements actually below 50% usage. it states next to no gpu usage at all. I've tried a few settings changes on both the game itself and in nvidia control panel. do we just have to wait and hope for a patch, or is there something more I can do?

[undone girder]

the twitch drops ended already

[random hemlock]

J'ai se problème quelqu'un peut m'aider ? Svp

[primal mortar]

i see french on chat how i can delete it

[ruby canyon]

I wish the unable to login event would end for me, but I guess they have to keep some things going

[somber tree]

I picked up the drops, but cant use them yet (because the game wont run right) - will I get to use them in the future if the game starts working for me?

[pastel yarrow]

F then. you should send them a ticket then with photos. maybe that can help.

[fossil trellis]

My pc is so low end that I am surprised I am not getting the things you guys are

[halcyon yew]

Ik I asked abt this earlier but is it safe to press yes?

[fiery scroll]

I can't open the launcher. https://i.imgur.com/tlRRZs9.png It looks like this after several tries. Any help please?

[pastel yarrow]

Actually i think one of the most problem in europe is that Russia dont have their own server so we're overpopulation of russians.

[hasty tide]

I keep getting this notification every 5 min even if my vitality is not full

[lilac lance]

Hopefully you speak English so that you can understand this, but the pinned message says that there isn't enough storage space. However, if you do have enough space, you can leave a report in the proper format in the #1007842564726075432 channel.

[mossy crow]

anyone got a fix for this problem? (my pc meets the required specs btw) I installed it yesterday and it was working perfectly fine but now it just shows this when I try to open the launcher, any help is appreciated

[fiery scroll]

I have the same

[meager portal]

Hi I'm playing with my two friends right now and we are all around the same level (20) and me and one friend can party up just fine but when I try to add the other one is says they don't meet the requirements to join?

[regal swallow]

End the launcher task(s) from Task Manager, relaunch.

[fossil trellis]

Maybe they disabled everyone from talking in game so that the people that are playing won’t quit the game.

[mossy crow]

I tried that, even restarted my pc, it doesn't seem to fix it. Maybe reinstalling might help

[worn canyon]

hello when game install in steam ??

[regal swallow]

update display drivers too

[lime shale]

can someone help me its been like this the whole day

[cloud shoal]

server lag most of the times

[native sundial]

I got an issue, where ToF client starts as black window, any help?

[fiery scroll]

Okay seems like the Black Window is a common Bug. I reported it in the report-bugs section

[native sundial]

u got it too?

[scenic thorn]

Europe server is getting worse. It's become unplayable because of lag

[ivory thicket]

Hi, I'm unable to complete the tutorial because my game keeps crashing at random, usually during or at the end of cutscenes. My PC fits the system requirements and I am on the lowest possible graphic settings.

[ruby lance]

any help ?

[fiery scroll]

Yes I got it too

[native sundial]

It wont start at the first doubleclick, then I double click it again and the black window shows up

[mossy crow]

All my drivers are up to date, Tof is the only game that's not working I'll just reinstall it, thnx for trying tho

[olive garden]

yeah the same thing is happening to me

[cinder field]

yeah for me too

[fiery scroll]

So it's a common bug, I would rather wait for the developers to fix it instead of reinstalling. Too sad that the steam release will take so long

[regal swallow]

For all Login Status Exception errors, please check #technical-help pins

[native sundial]

so sad... Ive issued another thing but I cant response it to someone, because the support isnt reachable

[fossil trellis]

@fiery scroll Isn’t H2 September or October?

[woeful kettle]

How much does it cost to change appearance again

[raw orbit]

Is there website tell me what is the best matrices for my weapons?

[limpid falcon]

is there a way to remove 3 Star skins from weapons?

[spring wagon]

In Banges I get that I'm missing 1 POD's, I've been streaming for 3 hours looking all over the map with even route maps and I can't find the pod, I've asked a friend and he is in the same situation, is it a bug??????

@olive garden yes

[pearl pecan]

The game has some optimization errors - especially in menus. My temporary fix has been to lower the FPS in the settings.

[olive garden]

did you do the hyena base?

[fossil trellis]

So I saw someone in this discord post a way on how to disable directx 12. How did they do it?

[proud kestrel]

Hey, I have a issues. My game crash in step of launch. Can you help me ?

[craggy rune]

Hey, I've been trying to play tof on my computer but whenever I launch it, it just shows the logo and the cursor, following by a crash. I've tried doing a system diagnosis but it still wont work, this has been going since the day it launched

[small meadow]

why is my launcher just a black screen? it was working perfectly just hours ago

[proud kestrel]

Yeah, black screen and first message

[fiery scroll]

Can be sep or Oct but can be Nov or Dec. Second Half 2022

[light pendant]

yeah, I've tried this as well, but still no luck unfortunately. thanks though

[young glacier]

Hi! I can't login on mobile, the account was created when I pre-registered but in-game says the username/password is incorrect (I already tried a couple of times and changed the password) and registering doesn't send the code on web and in-game says the format is wrong

[native sundial]

same here

[elfin osprey]

Why has my fps considerably dropped since the latest update.

[fossil trellis]

My fps has also dropped too!

[teal kestrel]

Redownload the launcher from the Tower of Fantasy website. Do not redownload the game. just the launcher. Try that.

[native sundial]

I still have the executable, can I just reinstall it from this`?

[elfin osprey]

Yeah, it doesnt make sense. My fps was good yesterday before the latest update. Now it's like 30-40 fps. It's not my computer either cuz it's a good computer. It doesn't make sense.

[teal kestrel]

possibly? i reinstalled a new exe just to be sure.

[fossil trellis]

My fps went from 45 to 30-38

[olive garden]

ahh ok

[native sundial]

IT WORKED

thank you

[elfin osprey]

Mines was 60 and above and it went to 30-40 fps sometimes even lower... It sucks

[teal kestrel]

you dont. just redownload the launcher without deleting anything

[elfin osprey]

I really hope it's fixed by tomorrow's update

[native sundial]

@fiery scroll try that too, it worked for me

[short pond]

any word on server transfers? trying to lower my 200 ping from Asia to NA

[olive garden]

it worked! thank you ♥

[fleet sinew]

reinstalling to see if it helps

[teal kestrel]

i wish i could pin it for everyone who has the issue. i scrolled up and a lot of people are.

[prime raptor]

Is there a setting that enables server time? Just to know when things like apex are available

[fiery scroll]

I will now. @teal kestrel you're a legend thanks!

[small meadow]

OMG Thank you so much 😄

[hard elk]

I'm still crashing while in game any solutions?

[pure crown]

Hello, i´m new in this type of games, and my launcher screen is black, what can i do?

[native sundial]

how do I progress with the pass?

[worthy remnant]

idk

[spiral sinew]

guys, there is a hacker in my server that reached the 70th floor of the bygone tower..., and the worst is that the game is glitched and a i can't even report him lol

[shy vapor]

same here

[hard elk]

Which server?

[pure crown]

How i can resolve this problem?

[timid kiln]

Stupid question.
What is the game version

[teal kestrel]

How to fix black launcher: You do not delete anything with this method. Go to Tower of Fantasy website. Download the launcher again. It should work but also may not.

[spiral sinew]

it's in the SA server, hydra

[open yarrow]

anyone else having issues purchasing things?

[regal swallow]

@flint stump Can ya pin this? Seems to be a temp fix for black launcher issue

[timid kiln]

Uhh

[pure crown]

It actually work, thank you so much!

[warped pendant]

Just a quick question. I changed my character preset. When I load into the game it isnt showing, anytime I go to my preset in main menu its the new one I made. any idea?

[long umbra]

i keep getting this when i open the game, what does it mean and can i fix it

[hasty tide]

wait so do you install on top of the existing launcher or reinstall the old one and install the new one?

[feral shoal]

HI, excuse me i have a little problem. My tower of fantasy's launcher didn't work, i have just a black screen. If someone know how to resolve it, tanks.

[dawn juniper]

How do I access the gifts section on TOF mobile, I can’t find the icon anywhere

[remote jetty]

Can someone help me? My game keeps crashing on mobile when loading reaches 90%, no matter which server I want to play on

[long umbra]

i believe its in simulacra and under awaken

[hasty tide]

check pinned message

[teal kestrel]

all i did was i went to the website and reinstalled. didnt touch anything else. didnt delete, didnt change, nothing. just simply got the black screen, went to website, reinstalled a new exe, launched it and relaunched the game and it worked

[opal knoll]

what a stupid thing, i almost killed boss in room and then suddenly he revived all hp even without it leaving place or something, so dumb

[hasty tide]

so on top of it hmm

[warped pendant]

Just a quick question. I changed my character preset. When I load into the game it isnt showing, anytime I go to my preset in main menu its the new one I made. any idea?

[teal kestrel]

if thats what that means then absolutely i did lol

[remote jetty]

Pleaseeee it's been like this since the release

[north hornet]

Hey does someone know of a fix for this exact thing but for IOS? I have an iPhone 7

[hasty tide]

Hello, i have logged out frin my account and when i logged back in i lost my character. if i check in the server you can still see the character. How do i get it back?

nah was just trying to understand if you uninstalled the old launcher but you didnt just if ppl ask

[regal swallow]

That's a preset for when you make a new character in a new server. It won't transfer to current ones, but maybe they will add this later? that'd be cool

[gentle kindle]

How do I remove the new thing?

[young plume]

im freeze here how can i do without disconnect from the game

[regal swallow]

Relaunch the game lol, it happens to like everyone

[turbid swan]

someone already reported this at this exact sceene i dont think there is a way to get past without relaunching the game

[mossy crow]

oml, I was stuck on this screen for like 3 hours, tysm, mine works now

[young plume]

:((((((( why i decided to do the main quest omg

[hasty tide]

pls

[rigid bane]

@turbid coyote

Does ToF have player referral codes? Or just the drop crates in your stream?

[remote jetty]

I hate repeating the same thing over and over again, I wouldn't do it but I've been asking for this for 5 days now and I still didn't receive an answer. Please. Help. Me.

My game keeps crashing on mobile when loading reaches 90%, no matter which server I want to play on

[hexed radish]

I have same problem too

[fallow fable]

There’s no real fix for it. But you can try playing on computer, you might be able to play. But it won’t fix the crashing for mobile

[rigid bane]

Check for updates and clear your mobile devices Cache

[remote jetty]

I'm not able to play on pc, I don't have a pc.

[north hornet]

Same ^^

[gentle kindle]

I'm sorry for asking again, does anyone know how to remove the new thing?

[rigid bane]

If you're devices cache is full or out of Vram games will black screen/ crash

[fallow fable]

Ah, same boat I guess. Might have to wait a decent amount of time before there’s a fix

[hallow creek]

i think i lost my account

[strong parrot]

I created my account using my Apple ID, but I would Iike to bind my account with an email to play on other devices. Has anyone been able to accomplish this?

[remote jetty]

I downloaded the game again, cleaned my storage and it's still the same. I will try this tho

[rigid bane]

@remote jetty dm me for faster help. The slow chat is hard with it lol

Is it Apple or Android

[void stump]

Is it possible to switch servers i joined a server without many english speakers and want to go to a server with english speakers to join a crew i can understand

[remote jetty]

Alright!

[ripe granite]

yes it is, but be aware you will have to start with a fresh character

[young plume]

I CAN RECONNECT

[void stump]

Is there a way to keep my character?

[elder nebula]

Anyone who can help me via dm? Too many messages here, I've sent a question hours ago but never answered.

[dusky forum]

why my controls went poof ? anyone knows how to bring them back ?

[ripe granite]

you can keep your current character but only in the server you created them in. if you want a new server then youll have a new character

[dense kayak]

how do I use a controller it is hooked up but isn't getting recognized.

[fleet sinew]

check the settings tab

[hasty tide]

@dusky forum you may be able to reset your controls in settings

[ripe granite]

what controller is it? @dense kayak

[dusky forum]

okay got it thank yall

[elder nebula]

Need help please direct message me anyone? About iOS devices not running the game properly (disconnects a lot)

[sturdy helm]

Has anyone able to play it on mobile data?

[dense kayak]

ps4

[hasty tide]

@sturdy helm yes I play it only on data

[ripe granite]

download DS4windows on google

[solemn mulch]

Nope, i’ve tried contacting them already no reply yet

[gentle kindle]

Pls does anyone know how I can remove the new thing?

[limber glade]

#technical-help tof is now working properly on ios ?

[dense kayak]

wait it don't naturally recognize it?

[tiny rose]

Help I'm stuck in a talking scene since like 5 minutes It wont let me click anything

[ripe granite]

windows is a little buggy when it comes to the dualshock. DS4windows is an app that helps it recognize it

[sturdy helm]

Hard to say, i have to be on wifi to able to log in then i can let go the wifi and be on mobile data to cpntinue

[hasty tide]

@limber glade I haven’t had an issue for a couple days. Except when too many player entities are on screen it lags.

[solemn mulch]

Hmm when i log in on wifi and switch to data it disconnects me, i hope they can fix this soon

[cursive briar]

@turbid coyote
how can i reduce the 1k ping in the game? 1000/200 net, i7-10700k samsung evo 970 with rtx3070?
or should just let the game die instead of playing it cuz it's literally unplayable EU server (excalibur)

[ripe granite]

lol bruh, that has nothing to do with your specs. your internet is shite or the server youre on is shite

[oblique nova]

anyone got a fix for buying in the shop payment is declined it charges my card then cancels it automaticaly meanwhile its working for everything else..

[cursive briar]

1000/200? all of the other games have 10 or max 20ms also no problem with browser, speedtest 1ms

[ripe granite]

then its the servers of TOF, try joining a different one. tho not being able to carry your character sucks

[jagged axle]

is it possible to reset the account to reroll? I dont like the start of my account so far but bought the pass. So I kinda wanna delete my char and get the rewards again

[ripe granite]

oof, i doubt you can. honestly rerolling in this game is unnecesary with the amount of orbs you can find

[winged zephyr]

Is an average ping of 90/100 while exploring considered too high to even think about pvping, or is it good? In my experience it ranged quite randomly from 80 to 200. My wifi is good though...

Pls this would help me a lot! Ty

[unborn pendant]

how to see the ping?

[jagged axle]

mh got 2 times zero and 1 time king so far and the shield girl once dk her name anymore xD but honestly the team doesnt feel good to play

[ivory frigate]

why does my game crash all the time?

[sand bay]

Just downloaded the game for the first time and every single time I launch it, it crashes before it can even load in

[ripe granite]

the pvp servers are experiencing huge lagg at the moment. unless you like playing with a crap ton of rubber-banding, dont. @jagged axlelol are you crazyy!?!? king is awesome, and im telling you, go exploring and youll get a few more in no time

[hasty tide]

@unborn pendant number on top left of the screen

[shut star]

anyone know how to fix my binds being stuck up at the top? (picture on tower is what it looked like before)

[tranquil garden]

I downloaded this a bit before, and every attempt ends up on this screen. What do I do?

[winged zephyr]

I have an account in a NA server with 100 avg ping. It's a good account though... I have another acc in EU with like 60 ping which is lower but my luck sucked hard there. What would you do?

[hasty tide]

hello I'm downloading tower of fantasy can answer an urgent question if I turn off the pc aldia next will continue downloading? I have little left and I do not know if to turn it off

[jagged axle]

king is awesome in a team which does dmg or take the strength from king to shatter shields xD

[sand bay]

Just downloaded the game for the first time and every single time I launch it, it crashes before it can even load in

[rancid spoke]

If you get the server transfert, but you already have a "fresh" new character on the server you want to switch with your "main", does it delete the fresh one ? How does it work ? Thanks !

[unborn pendant]

i don't have irt

[tranquil garden]

Can anyone help me solve this? I do not know how to actually start the game without this showing up.

[timid torrent]

Getting the same screen for the 10th time wth lol

[ripe granite]

i would personally just stay with the NA account if its that much better. 100 ping isnt alot. but like i said, avoid the pvp for now as they are very laggy. @jagged axleik lol, i just got king and im happy i got him. nice addition to the team

[silver vapor]

i want to talk to a dev now! i was in the damn waiting queue for 5 hours and when i was just 20 positions away to enter the game i got kicked out from the queue and now im back to waiting position 5k

[hasty tide]

@silver vapor yes you can’t leave the screen or you’re kicked out. I learned it the hard way when it kicked me into a queue AFTER I already played for 2 days. Had to wait 30 solid min

[winged zephyr]

Yeah in the NA one I got the ice claymore girl and the big shield one in 30 pulls, in EU I just got King which I guess is in the meta, but I don't find him too fun to play with

[silver vapor]

i didnt leave the god damn screen

[stoic marsh]

I need help. What's is the reason that the game keeps me disconnecting and kicking within the game this just happened yesterday regardless of the server this just happened after that update?

[jagged axle]

mh I guess I will look into the game again in a few days I kinda think its annoying that every day the level is capped and I have to wait another 10-12h for more quests

[pure patio]

In NA region i can login to Solaris which is the busiest server denoted with a red dot…..but cant login into Silver Bridge which is a smooth server. It says disconnected from server when i try to login. Can someone explain this

[stoic marsh]

this always happned after couple of minute within login it's annoying I can't play this game

[silver vapor]

and i waited 5 hours! 5 HOURS!

[ivory frigate]

how can i fix that my game crashes every 5-10 min or instantly

[hasty tide]

@silver vapor that’s tough but are you at least able to play now?

[fresh crane]

how do i get the jp voices SOMEBODY HELP

[jade knot]

How do I import presets? Do I just enter the code id?

[ripe granite]

honestly just stay with the NA your account sounds dope! and the ping is low so its all good! @jagged axle i feel you lol! i wanna continue the damn missions but i guess i gotta wait >_<

[kind grail]

are they still trying to find a solution for the 99% loading crash?

[gentle kindle]

How can I remove the new mark?

[silver vapor]

no i am not because im back the entire queue and no i cant play on another server since i have a lot progress on the server i am already and i dont want to lose that for what i have on that server already for chars and weapons

[inland hawk]

i can't save my pict in the photo feature. is there any solution?

[remote jetty]

Same

[unborn pendant]

WHY ARE THE SERVER THAT BAD FOR FUCKING SAKE

[ripe granite]

print screen and crop in paint lol

[pure patio]

In NA region i can login to Solaris which is the busiest server denoted with a red dot…..but cant login into Silver Bridge which is a smooth server. It says disconnected from server when i try to login. Can someone explain this

[fresh crane]

yeah but where is japanese

[shut star]

anyone? i dont see anything in settings

[hasty tide]

@inland hawk check if you have declined permission to access your photo storage for ToF

[ripe granite]

restart?

[unkempt bramble]

Anyone know why ur story capped on a new acc and not level capped

[shut star]

ive tried that, it happened when it randomly disconnected me and it looked like that when i loaded back in

[ripe granite]

cuz the current lvl cap is at like lvl 32

[kind grail]

also is anyone else having issues where you cant click on the settings in the launcher without it crashing? It used to work yesterday...

[keen bane]

Any fix?

[hasty tide]

The other option beside English is literally Japanese

[unkempt bramble]

Im on NA and im talking about the story im stuck on the saying goodbye story

[exotic storm]

How can I pay to switch my character to a different server?

[ripe granite]

then idk my friend @unkempt bramble they did that so people dont rush the game @exotic storm you cant

[hasty tide]

@exotic storm you can’t switch servers but you can wait until servers merge one day

[unkempt bramble]

@ripe granite that dont even make sense to story cap new accounts that arent caught up now there gonna be a week behind thats dumb lol

[exotic storm]

Wdym

[ripe granite]

yeah lol

[proven gulch]

Does anyone know why despite seeing my game stutter a lot the fps count stays at 120?

[unborn pendant]

i played pvp at the morning it was perfect now everything just lag and freeze i refuse to play a game like this with thoose trashy servers

[hasty tide]

@exotic storm what I mean is at one point the game will merge different servers together if they become less active

[ripe granite]

might be an fps spike lag, it wont show it dropping but its happening

[warm phoenix]

someone knows why i dont see the damage weapon in the game?

[brittle eagle]

Am I the only one lagging? Like latency in-game not fps.

[rigid bane]

Sadly some devices although supported may not support game until its patched

[warm phoenix]

the damage weapon deesapear someone knows something?

[hasty tide]

Actually look in #gameplay-help. Apparently there is a way

It's high time the devs do something about the servers the endless queues

[ripe granite]

bug. @brittle eagleno, we all are

[warm phoenix]

all are like me?

[cosmic torrent]

you get void rift rewards only once right?

[ripe granite]

from the same exact portal? yes. but you can get it each time from a different portal

[cosmic torrent]

ah k ty

[raw narwhal]

guys my launcher isnt working either it doesnt show up or its a black screen pplease help

[arctic heart]

Hey, my problem is, when i click on play in the launcher, there is a short blackscreen, then some fragments (Screenshot) and then it instantly freezes. Is there any fix?

[lime bramble]

^^ i came here to say the same thing as both above

[radiant cipher]

Try redownloading the launcher. It should work now since they kinda fixed the launcher

[rain crest]

i cant get in game on pc but for some reason everthing is fine on mobile

[lime bramble]

how do you redownload just the launcher?

[viscid hornet]

just install it again

[radiant cipher]

Go on their offical site, download the launcher. DOn't worry. Just press install, it will consider it as if it wasn't there in the first place

[arctic heart]

But it's not the launcher itself, it's the game.

[radiant cipher]

It won't install the game. It will first always install the launcher only then you will be asked to install the game

[viscid hornet]

give me your PC specs, maybe try to run the game & launcher as an admin and in compability mode, stop using windows 11 too

[wheat dew]

I have this issue I cant connect to server is there anything i need to do ?

[rain crest]

idk it works on mobile for me

[stoic marsh]

Any one know what the problem with this? I keep getting this message regardless of the server. This is just constantly happening since this morning it's annoying.

[light wharf]

hi on android every single time i load into a new area i get a notification that my stamina is full even if it isn't; is this bugged and is there a way to disable it?

[novel sinew]

Any way to do this without putting in my card?

[inland torrent]

Is there a way to change the server? Every time I try to login there is 2 hour queue, new account is not an option as I spent money on it...

[radiant cipher]

Doubtful

[pure cargo]

Has anyone been able to fix the blue screen issues?

[hasty tide]

nope, just put your card in right after remove ur subscription and it shouldnt charge u after ur free period

[arctic heart]

But my problem is not the launcher, but the game. I have these problems since launch and i don't know if it's Hardware, driver or Software related. I already updated every driver (inkl. Bios) and did everything from the pinned posts. Also tried reinstalling everything on another drive

[novel sinew]

alr thx

[ripe granite]

do i have some bad news for you. if you want a new server then youll be forced to start with a new character. if you want to keep your current character. you gotta wait in the queue my boy

[radiant cipher]

Hmmm....then it's interesting. I don't know the solution to that

[viscid hornet]

At that moment you can't change the server with moving your existed character, you can write to technical support but i don't know they will do something: [e-mail]

[inland torrent]

Thanks for answers!

[hasty tide]

is there a way to change my email address in my account

[rapid fern]

king or meryl? Got the free ssr thing

[ripe granite]

king imo

[viscid hornet]

#gameplay-help, #standard-chat

[rapid fern]

o

[digital nova]

what on earth does this mean ?????

[viscid hornet]

please use #gameplay-help for questions like this one

[hasty tide]

Hey, just checking to see if anyone else has encountered lag spikes every 3-5 seconds and checking to see if anyone knows how to fix it?

[digital nova]

sorry, was using this channel because my omnium collecter is still active so it was confusing

[viscid hornet]

try to find it in-game settings, there's a special card in launcher but im not sure you can change your email 😦

[lilac spindle]

login status exception how to fix? hellp

[hasty tide]

Ah okay ty

[red radish]

so ive been trying to login all day and it says "login exception exiting game" before forcing me off. is there a fix besides uninstalling?

[lilac spindle]

how to fix

[twin wave]

anyone else having problems with the button prompts at the bottom right just completely disappearing?

[lapis violet]

Was downloading the game , 20GB was downloaded, internet stops for a brief moment so i restart the client and now i am back at 0, any idea why?like the files are there

[tulip rampart]

how can i change Void Rift matchmaking position?

[fleet sinew]

look in the settings under controls

[viscid hornet]

well I got this error after entering star gate, its unhandled login exception, I think the game cant recognize your character position and don't know what to do

[wraith oak]

Yep, havent found a fix for it yet been trying to find a solution

[fleet sinew]

i seem to crash whenever i fast travel to a rift/Leave an Area

[viscid hornet]

try to make Repair in the launcher, maybe that will scan your already downloaded files

[winter lotus]

my game keeps crashin at login

[viscid hornet]

you need to wait already, maybe @turbid coyote (I'm not shy so I'm pinging you, my lord) can say something about that bug

[winter lotus]

why do i keep getting this i was just playin fine

[radiant thorn]

the game is bugged ?

[turbid coyote]

All bugs are being reported to our dev team. As a CM, I cannot help, unfortunately.

[red radish]

that seems to be everyones main issue atm.

[crude garnet]

Any luck from mobile players about this?

[copper iron]

Anyone still having this problem?

[turbid coyote]

The server is full

[winter lotus]

yikes

[turbid coyote]

The server is full

[viscid hornet]

Thanks for your reply, I just wanted to know that you have any informations from devs about that.

[half schooner]

WTF is with this stupid unbearable lag in PVP!!!! This is literally the worst experience I've ever had in MMO! FIX YOUR GODDAMN PVP SYNC!!!! I fkin regret I've spent cash on this trash service of a game!!!!

[twin wave]

its under controller settings, just tick "Display Shortcut Hints". i guess it automatically turned it off? idk

[rustic wind]

does the mobile version only crash for me when i want to open the cash shop ?

[lapis violet]

repair option is locked

[stoic marsh]

I constantly keep getting this. This has been happening since yesterday. I was playing this game smoothly for the first 3 days and now I am unable to play this properly without getting disconnected ever few minutes.

[crude garnet]

Mines is doing the same thing i have a 13 idk y it wont work on mobile

[viscid hornet]

try to maybe change game localization in the launcher to another and later to a good one, maybe that will force the game to scan folder

[fiery stag]

Is there a way to use log in via gmail on iphone?

[flat geode]

Any solution for black screen issues in game?

[red radish]

are all servers full? ive been having login exception pop up before server selection.

[woven falcon]

so the claim reward thing I got when I launched the game today and didnt click claim on did I just lose that?

[mild gull]

I've been having the login status exception message since yesterday too

[viscid hornet]

#1007842564726075432

[wide quarry]

do we know when the wanderer creation limit will be increased again? i have a friend who wants to join eden server who cant because of the limit currently.

[lilac spindle]

i still get the error on green server.. quiting the game launcher seems to fix it for me

[lapis violet]

seems like there is no option for that after the download has started, only when starting the download. forgot to add the pic sorry

[mild gull]

Gonna try uninstalling and reinstalling

[woven falcon]

was it something everyone got after a while?

[prisma ice]

Can I switch genders or I'll have to stick with what I have?

[hasty tide]

@turbid coyote What can I do besides emailing and waiting for a response after all my quests and weekly content haven't reset?

[fleet sinew]

lol thats what i am doing on 75%

[viscid hornet]

so you probably will need to download game again 😦

[mild gull]

I hope it works, I really just wanna play the game

[prisma ice]

Can I switch genders or I'll have to stick with what I have?

[lapis violet]

Pain , weird how it restarts with the files still intact, anyway thanks alot for tyring to help

[prisma ice]

Can I switch genders or I'll have to stick with what I have?

[viscid hornet]

I already fixed the Login exception error, just download the launcher again and make a relog, there is a small chance that you can might play again

[fleet sinew]

nope you stick with the gender you pick

[prisma ice]

Well, I guess I'm too late to make a new account after the whole progress I've made

[fleet sinew]

or you could go to a different server

[night oar]

This game needs better optimization on mobile I teleported to a location took my time climbing a huge mountain to do the story just to have my game frozen at like 1fps graphics all messed up and getting randomly teleported 640m away from my previous location even though there's no teleporter there

[prisma ice]

Nope, not paying to move my progress to another server

[limpid grove]

Hello why ween i launch my game on iphone i stay blocked on its

[stuck temple]

If I have the lowest settings in the game, how much will it run and can I run other programs (like say OBS) as well

[tepid prawn]

Is there anyway to reduce the impact this has on my pc? Other heavier games in terms of specs required doesn’t even make my computer overheat and crash

[unique mauve]

I just started the game and when i was fighting a monster i got teleported to the top of the map and fell through the ground afterwards when i spawned back i found myself in a place so far away and cant get back.

[viscid hornet]

You can, Click C (Character) and click this one icon, it will show alert with message "Change Sex?"

[red radish]

in options you can adjust effects visibility from yourself and other players, along with how many players appear on screen that may help

[limpid grove]

Someone can help me ?

[dawn crater]

someone tell daidai that i can't write? and also that I speak Spanish

[unique mauve]

I just started the game and when i was fighting a monster i got teleported to the top of the map and fell through the ground afterwards when i spawned back i found myself in a place so far away and cant get back.

[viscid hornet]

we don't have that much power here, now what can you do is just make a bug report on #1007842564726075432 or (Idk did ios have that) clear application cache or something?

[limpid grove]

Ok

[tepid prawn]

I've tried a lot of things, it truly doesn't help at all it's almost like it's bottle necking my system itself

[spark compass]

my god it's insanely laggy right now on alintheus, damage doesn't register at all

[gleaming sphinx]

yeah I give up. I've tried just about everything and still can't get my dualsense to work with the game.

[viscid hornet]

U dont know what you mean but if you're stuck somewhere you can go to your in-game settings and use that button

[quaint crescent]

does anyone know if ping boosters are allowed?

[red radish]

that maybe a problem with your pc itself, im pushing mine, i run it on a gtx 770 with minimum settings and it doesnt overheat mine.

[unique mauve]

does not work.

[feral swallow]

Why no google login on ios?

[viscid hornet]

Game is using Xinput so you will probably need DS4Windows

[pure cargo]

dude I have the same issue, and looks like no one has a good solution to this. Might have to not play the game 😦 I really like it and even bought the pass. sadge

[red radish]

ds4 can convert gamepads

[stuck temple]

If I have the lowest grahicial settings in the game, how much will it run and can I run other programs (like say OBS) as well

[pastel tinsel]

chat still broken?

[oblique geyser]

someone know wich server Is popular for italian people

[halcyon crater]

Where do I put codes in at?

[dry turtle]

It says I'm denied access (Error code 1020) on the interactive map

[tepid sand]

hi, how can i fix this?

[viscid hornet]

re-install the launcher and re-log again in it

[pulsar pumice]

Same i got

[hard lion]

Launcher just a black screen, any tips?

[viscid hornet]

launcher or game

[fiery stag]

Is there a way to use log in via gmail on iphone?

[hard lion]

Launcher, is there a direct .exe in the files I can boot to bypass it? Or is there a fix to it?

[outer wagon]

Oh come on why i was in the middle of a world boss fight WHY DONT THEY REMOVE THIS SYSTEM

[tepid sand]

huh just relogin the laucher worked

[calm coyote]

https://i.gyazo.com/907c3e8c23a00c46c202c9b4180c3877.mp4 How do i stop this awful lag, it can be worse in pvp

[fiery yoke]

When i open the game on my phone it stays like this and when i select the option it closes does anyone know why?

[tepid sand]

thanks, logout and relog worked 🙂

[red radish]

LOGIN EXCEPTION fix just relog launcher,

[viscid hornet]

well, lag-spike is caused by connecting to the server and its problems, maybe you selected a server that is about 300 miles from you? Or maybe server is just overloaded right now

[calm coyote]

I live in the UK and picked a Europe server which one was i meant to pick?

[tawdry plank]

when the crashing at 90% still happens

[red radish]

you dont have to uninstall it, just log out and back in

[mild viper]

https://drive.google.com/file/d/1W6uTM7s2xhO0LAaRzFfqRleisW9awcMR/view?usp=sharing

[autumn bloom]

why does my tof in mobile keeps dropping even tho everything is low playing at 30 frames and also i have and phone requirements to play this game

[mild viper]

Forgot there's 1 min Slow Chat, but can anyone tell me why it's this laggy? It's been the same for the past 3 days

[hard lion]

Reinstalled launcher and it fixed black screen for launcher

[compact gyro]

When will the developers fix crashing?

[tawdry plank]

i reinstalled this game like 3 times lmao

[bronze lava]

When i log out i now have this but i have no problem of connection

[hard lion]

Sounds tough

[tawdry plank]

it is im going insane i just wznna play the game And now it just restarted the whole laptop what the hell

[mild viper]

No? No one has the same problem as me? Do i just give up playing?

[hard lion]

First mistake was expecting people to open a google drive file
Second mistake was not allowing access to the file you’re sharing

[tawdry plank]

i cant even check my dude lol

[south hinge]

Hello sorry I have a problem with my TOF account, I created an account yesterday in which I played and I got a couple of things between them ssr and others but today when I entered it had been deleted it seems along with the username since it let me put it back the same. Explain to me why?

[lone arch]

wdym with reinstall launcher?

[proper orchid]

https://drive.google.com/file/d/1_cvlHAgmuTzaYgTCARF8BFscXn9ZXZr5/view?usp=drivesdk can someone help me with this (the game doesnt starts)

[hard lion]

Run the game installer

[subtle snow]

Never! 😃

[mild viper]

Ok that was stupid, forgot to make it public, it's now public

[hard lion]

That is latency what is your ping

[tawdry plank]

i tried rhe fix they gave,it made it worst and restarted my laptop awesome

[viscid hornet]

just run game installer and select folder that you already have game, you can also try just re-log in launcher without re-installing it

[novel oracle]

my chat doesn't work

[solar pine]

can someone help a friend of mine with login status exception

[unkempt bramble]

why are new accounts made being story capped?

[lone arch]

yes lets go it worked thx

[hard lion]

All accs made are capped, isn’t just you. It is also those of us who started the first hour you could play 😛 just take a day off after making your acc

[mild viper]

Yeah i know, that's why i'm asking for help, is it the server? Is it the way i installed the game? It's not my connection, like 100% sure it can't be... How do you check Ping in this game from PC?

[viscid hornet]

you cant, you can only show your fps at the moment 😦

[unkempt bramble]

i know but that i have a level 33 acc i, asking why is a brand new account made a week after release being capped at day 2 story but you can max level the account

[eternal token]

FIX YOUR SERVER ALWAYS LAG WHILE WORLD BOSSING

[hard lion]

Headed to play, I’d advise doing a ping test as that is a result of latency @mild viper

[mild viper]

Incredibly stupid... But it's new, i'll let it slide. But how am i supposed to try the game and give feedback if i can't play the game?

[mild viper]

My connection is and will always be 30 ping, 100 download and whatever upload, i have fixed ping in every game, even now, if you want i'll make a video of another game.

[craggy spindle]

Whenever I try too boot up the game, I am immediately crashing. This first happened when I attempted to do a joint operation "Quarantine Area 1". At first, I was crashing when I tried to load into that area, but now I just crash completely. I am on a 64bit Windows 11 PC. After further testing, I am able to run the game fine on another PC. I don't know how to fix this issue, I uninstalled the game on my PC and reinstalled but still the error persists. Anyone know how to fix this issue? Please feel free to DM me. Thank you!

[past locust]

Hello everyone. I just bought the 980 titanium pack and didn't receive the first-time buy bonus.
Did that happen to anyone else?

[flint peak]

help pls

[sour sinew]

if i buy this twice, do i get 200 daily?

[pure cargo]

The bonus are just crystals did you check ur crystal balance?

[past locust]

Ohhh, I see. They come as the regular crystals

[pure cargo]

Yap!

[tawdry plank]

still no actual fix for the crashing?

[flint peak]

anyone can help me?

[pure cargo]

I hve not seen anything. Ive been checking on this channel everyday 😦 how often do you crash?

[gray palm]

https://tenor.com/view/works-on-my-machine-ryan-gosling-works-on-my-gif-24523830

[orchid hatch]

Is there any method for me to change my account's email? Now or in the future?

[viscid hornet]

please relog in your launcher, if it not work just re-install it

[quasi sluice]

i tried buy something but it said payemnet failed

[tawdry plank]

so i crash when opening after the 2 logos,i crash at 90%,i crash at 99% when there sounds,i crash while doing a pull,i crash sometimes while opening domains,i crash while exploring banges,i crash doing the story

[gray palm]

Sounds like a you issue

[tawdry plank]

cant be considering i can literally run little nightmares on high graphics znd this thing has the same requirements for genshin and i can run that fine as well too

[flint peak]

re-install the full game? its 22g men and i have a turtle net

[gray palm]

Running fine S20 Fe and 10700k 3070

[eternal token]

FIX YOUR SERVER ALWAYS LAG WHILE WORLD BOSSING

[viscid hornet]

just re-install the launcher, not full game

[pure cargo]

Its definitely the game. Theres a specific group of people having the issue. I saw some posts on reddit. Not sure why its only us though. :/ my bro is not having the same issue as me.

[flint peak]

ok thank you

[verbal pine]

Hello i can't see popular presets or any presets made by others

[tawdry plank]

a streamer has that issue i showed the video last time
like pls i just want a fix to this and it cant be my laptop considering this has the same requirements as genshin

[viscid hornet]

please note that in #1007842564726075432

[verbal pine]

ok

[flint peak]

wtf i just uninstall the launcher and the full game delete wtf wrong with this game T_T

[hearty dragon]

how do i get the letters back and stuff?

[summer turtle]

hey guys I just wanna ask because I'm just downloading the game, how many servers are there? and can you switch freely between servers?

[viscid hornet]

you could just run the launcher installer .exe... I'm sorry maybe I don't precise that answer too much 😦

[lilac lance]

You can switch freely between servers, but it creates a new save file each time. This means you can have different progress levels for different servers. As for the amount of servers, I'm not sure.

[summer turtle]

oh nooo I lose my progress when I switch? that's not great 😦

[flint peak]

i just waste 22hrs and lots of data for this non sense error that even developers dont fix it the f!

[mortal forge]

So is Frontier Clash bugged? There seems no way to enter

[lilac lance]

No, you do now lose your progress. Lets say I get halfway through a chapter and then switch servers. The server I switch to will be a different save, but your progress from the first server will still be there.

[idle aurora]

Hey, just a short question on how to possibly fix this Issue:

As soon as I enter my account Data, the initial screen where to do so, vanishes, and then, nothing happens. The Launcher itself wont load, and neiter do i get an error message or anything alike

[summer turtle]

also are there specific chats for different servers so i can get started and look for some buddies?

[median flax]

is it possible to decrease graphics resolution from files

[spice bough]

Does anyone has this issue with the launcher?

[spring condor]

can someone help? been having this problem since yesterday, can play around 5-10 mins then dc from the server

[hallow hawk]

my friend can't take the first sword that we get when we start the game

[flint peak]

fuck this game!

[median flax]

lol

[kind wyvern]

How do i fix Login Status Exception error?

[hasty tide]

does anyone else have an issue in launching the game on pc

[lilac lance]

If you check the pinned messages, there are possible ways to resolve this issue.

[hallow hawk]

can't take the first sword that we get when we start the game

[drowsy dew]

Relogging fixed my Login Status Exception issue, read the pins
What I wanna know is, why did the Admin of the discord suggest that the server was full and provide no solution, instead of saying that the solution is pinned? what?

[clear bay]

with the news update actually i can play but in randoms moment the game crash (stading afk, on cinematic gacha or quest cinematic, while open o close menus etc) anyone known what happens maybe a sync disconnection, crash on loss packing, a kicking from anti cheat? idk

[hallow hawk]

can't take the first sword that we get when we start the game

[hasty tide]

i cannot collect it why?

[last fiber]

So... I have some issues Id like to kinda figure out. Currently, I can run Tower of Fantasy on my laptop fine at first... however, the second I hit a sort of secondary loading screen, the game crashes... and upon restart blue screens my computer.

[hearty dragon]

how do i get the icons and letters back

[idle aurora]

Anyone knows what to do if after entering Login Data, not even the launcher itself opens?

[hasty tide]

how do you go to a different server

[hallow swan]

alt or ctr i guess

[mossy bone]

Press F1

[hearty dragon]

TY

[fallow drum]

Frontier clash unlocks at level 39

[fleet sinew]

click the box with the server name on the main menu

[hasty tide]

wait wait i just wanna change my gender so am i able to move my progress?

[hallow swan]

what is that?

[lilac lance]

You can change your gender while editing your character in the server you are playing in.

[tawdry plank]

me whenever i launch the game lmao best we can do is wait for an official fix

[tepid geyser]

have the same problem

[obsidian jetty]

Hey I did log in with Female character without notice how to change it and I want to play with male character so how to delete this one

[lament shore]

so im trying to make a purchase for the first time. and ive come to this pop up that has an image that i can never load no matter how many times i reload and the phrase "you are entering midaspay's secure payment enviroment." what am i supposed to do

[hasty tide]

by changing my gender you mean changing the character model from male to female right?

[oblique heart]

Anyone know what to do when your game keeps crashing after going into a dungeon

[obsidian jetty]

yup

[flint peak]

they put the game on steam and still dont have the game there what a fucking legend developer

[lilac lance]

Yes, there should be buttons at the bottom in order for you to switch.

[silk herald]

yo guys is there a lot of lag in the game ??

[viscid star]

why my game's keep disconnecting to the server even tho my wifi is working normally

[lament solar]

Are servers also down for you?

[flint peak]

bullshit !!!

[sly current]

Anyone else having issues with hits registering. Some of the dmg is going through but not most of it. I was using Kings Scythe, Merly Claymore, and Shiros Chakram but the only parts of the kit that would register hits was the return trip for the Chakram and the ability for the Claymore. Everything else would cc or visually appear to be working but nothing connected. This goes for the enemies as well I couldnt hit them but they also couldnt hit me. I had multiple restarts of the game with no improvement. And this only started today after the most recent update.

[solemn matrix]

I registered for TOF with Google on PC, how do I play on phone???? there's no option to sign in with google :/

[cerulean cedar]

what is "login status exeption"

[wispy sedge]

close the game, log out of the launcher, log back in and it should be fixed

[lament shore]

idk what it means, but restarting your computer/phone should fix it. thats what i did when it happened to me

[quiet sleet]

my game is crashing after like 15-20minutes of playing and i can only restart my pc, nothing i working. is someone have fix to it?

[cerulean cedar]

ill try ty

[magic spindle]

I have a solution for her

[wispy sedge]

My whole UI suddenly dissapeared. Is there some keybind for that or is it a bug?

[flint peak]

just delete this game problem solve

[blazing birch]

the launcher for ToF has given me a lot of trouble but either reinstalling or restarting usually works. However now I am completely unable to login and any attempt to log in results in this. Any help would be really appreciated

[vital aspen]

hi, my game crashes every 10 minutes, can someone help me please x'd?

[solemn matrix]

How do I log in on iphone w/ gmail?

[ruby canyon]

I’ve seen others complaining about the “update error, insufficient disk space”. I restarted my phone, deleted the app several times, but I just deleted a few apps and it worked… the weird thing is that I have over 100GB of storage… maybe that’ll work for someone else

[heavy summit]

So, not my issue, my friends, they are on phone, anywho so they make an acc, they get to the part where you pick the male or female protagonist, and whenever they try to pick one it says 'character slots filled', this is their first ever acc, anyone know how to fix this?

[coarse verge]

get used to it lol. mine has been doing that for the past 5 days

[vital aspen]

Pc or mobile?

[magic spindle]

call me privateكلمني خاص

[coarse verge]

pc. can't even log in on mobile keep getting an error even though I use the exact same user & password as on pc

[hasty tide]

y’all i cant even get into the game 😭 after a tutorial cutscene i was kicked to menu and everytime i tap to join it just says disconnected from server 😭 idk what to do atp bc it’s doing this on 3 diff servers that i made chars on and they’re all listed as green

[vital aspen]

pc too, it sucks, i guess i'll just wait like you

[grave path]

Hi, I just had a problem with an invocation. I had 20 nucleus but the 20 disappeared when I did a single draw of 10.

[cerulean cedar]

IT WORKED TYSM

[oblique hearth]

It’s already fixed I just restarted my computer

[coarse verge]

my game crashed 10 times in the past few mins, it was a bit better right after the update but now it unfortunately keeps crashing like crazy

[vital aspen]

let's wait until it's fixed lol

[hasty tide]

anyone know how to change character model from male to female

[quiet sleet]

7 updates no fix lol

[light bobcat]

is anyone else having hella issues rn

[stuck mirage]

Anyone else crashing alot latley, last couple days I could play like 4-5 hours no crash today its like 5-30min crash

[carmine quiver]

Where can i report about the rookie pack that i didnt receive after buying?

[thorny cedar]

game's been alive for like 5 days already and it still has fck ton of launch bugs 🤡

[hasty tide]

yea for me it keep saying disconnected from server 😭 i haven’t even had a chance to play the game yet

[vital aspen]

here, no way to solve it

[light bobcat]

last night i randomly started freezing and i have to force quit the application. l havent been able to get on since

[stuck mirage]

😭

[vital aspen]

so painfull but so true, i feel ya

[dapper helm]

hey, can someone help me? i did all the procedures to get the twitch drops rewards, but its been 4 days and the items still havent arrived. what can i do? any ideas?

[coarse verge]

I really don't understand how you're gonna launch a game with this many issues and don't even address it or fix it. The game has been out for 8 months in China, there's no excuse for it being this bad 🥲

[thorny cedar]

tencent walking L

[kind grail]

Anyone else cant even load into the game? It gets to 31, 61, or 99% then always crashes :c I didn't even get past the tutorial this is just frustrating af

[hasty tide]

no but rlly what am i supposed to do if it keeps telling me disconnected from server? every other game and app works so it’s not my connection that’s a problem so i rlly don’t get it 😭 i just wanna play the damn game

[lone ivy]

can anyone help me with cpu throttling when i open the game

[rocky linden]

Does anyone know how to fix the screen flashing or turning white ????

[brave nova]

screen turned white for me and then i crashed

[fading goblet]

maybe u clicked it twice, it happened before

[hasty tide]

Does anyone else experience their internet connection on pc gets shut down until I get kicked out of the game and gets back on? Is this some anti cheat programs doing this ?

[modest geyser]

Is there any way I can run this in windowed mode? I literally have no lag 1080x720 but 1920 x 1080, I'm being ambused by servers

[light bobcat]

this is whats been happening to me😭 it gets stuck at 90% and then crashes

[lilac lance]

When the screen flashes, does it flash it multiple colors?

[thorny cedar]

https://rentry.co/fixtof
try this if youre experiencing the loading then crash

[rocky linden]

Yesss man I don't know what it could be and it's really bad to play

[modest geyser]

would this also increase performance? Not having the issue just wondering if this will increase performance

[grave path]

nop

[sand cloud]

is there any way to bind this to a key (cancel aim)

[hasty tide]

Anyone else experienced this?

[thorny cedar]

that's jp voice the one under english

@modest geyser and no i dont think it would fix performance issues

[rocky linden]

Yessssss blinking non-stop

[lilac lance]

Try lowering the textures level. If it continues, I have found a temporary solution by picking any Simulacra and pressing more info (sometimes this needs to be done repeatedly for it to go away).

[rocky linden]

my texture is at the minimum, sometimes alt+f11 also solves but it always comes back

[ruby canyon]

I got so excited that it finally let me into the game that I just registered with apple and hit accept without noticing the birthday thing. Was that also where we entered a player name/is it important or should I log out and just make a new one without apple?

[lilac lance]

I unfortunately am not aware of any permanent fix at the moment, so I suggest my Simulacra method is the best way to go for now. Hopefully this helps

[rocky linden]

thank you very much but they should fix it

[lilac lance]

agreed lol

[frigid fjord]

enter the game -> main menu screen -> load to the game screen -> crash

[hasty tide]

Hello, I have a problem in the aspect of entering the game
After the loading screen (the first loading screen before the title of the game comes out), the game practically crashes my PC, to the point that the graphics card fans start to spin a lot, and well, the monitors lose signal, is there any way to fix this?

thx for reading!

[upper violet]

If I remember correctly, you choose your username in game. Also there will be an option to register your birthday for special bday gifts.

[honest rain]

Idk whats wrong with my game was playing the it kicked me out and now it wont let me log in says "login status exception"

[warm quiver]

is first time you buy each or just the firs purchase in any and then it removes from all others.

[hasty tide]

it’s been maybe 15 mins now and it still won’t connect me to the server 😭 it keeps saying disconnected from server so idk what i’m supposed to do bc my connection works fine everywhere else

[ruby canyon]

Ok thanks. I guess that was just to confirm I was above a certain age and then I can enter my birthday in game if it lets me enter it when I can put it in for birthday gifts.

[inner cove]

my game does not open and stays on this screen , help me pls

[lilac lance]

According to the pinned messages, the server is full. They suggest going to a different server, but that's if you're okay on starting a new save file.

[nimble bison]

What pin is it I don't see login status exception in the pinned comments?

[smoky tendon]

Does anyone knows why I can't share my coordinates on chat? Yesterday I wanted to share it to a friend but I couldn't

[brittle crater]

so I've been playing for 3 days now and found out my friend has also been playing. we are both on Europe but different server sin Europe. I've got a few 5 stars I want and if I wanted to play with him id have to restart on a new server but i want to use the character i have right now. is there any chance server character transfer will be added in the future???

[upper violet]

Mine wasn't registered. So I'm not sure if it will take the one from your apple account. Also there will be a pop up saying that u can't change the date later on.

[molten girder]

thats one thing that throws me off, you go through the tutorial and finally start getting characters just to not be able to get in the same server again. really stupid.. happened twice..

[thorn crest]

is there a fix for the loading screen crash for ios yet

[honest rain]

I can't seem to find anything in the pins thats includes that

[neon ivy]

hi uhh this new label keeps popping up on my screen but when i go into the page to actually check whats new nothing has that label? is this a bug or is there some way to fix it

[nimble bison]

Same for me looking at all pins

[regal swallow]

It's the pin that titled **[EXCEPTION ERROR FIX ITS STILL A 50/50 BUT NOT 0] ** near the bottom

[honest rain]

tysm it worked

[main vigil]

everytime i try loading in it just says "login status exception exiting the game"

[lilac lance]

Checked the pinned message that says [EXCEPTION ERROR FIX ITS STILL A 50/50 BUT NOT 0]

[knotty inlet]

When ever i try to screenshare ToF on disc it shows my disc aswell

[grizzled kernel]

Pick the screen specifically

[nimble bison]

Tried this. No go. Is the removing files from the installation folder or files from the save folder?

[hasty tide]

it would’ve been nice if the server icon was red of still being green 😭 ty sorry

[knotty inlet]

that dossent fix the issue i wanna have it only show the game nothing else even if i tap out

[raw narwhal]

guys everytime i launch tof i have to launch it like so many time mabye 4+ times and even when i did that once it worked but then froze after picking up the sword then the next try it was stuck on the loading screens then returned to the title screen please help

[somber berry]

really wanna play the game but the amount of space it demands on mobile is absurd, literally how can someone play this on a 32 gb phone

[hidden bear]

Guys, the game is crashing a lot for me, is this normal?

[grizzled kernel]

That may be a problem that can't be fixed u til the game devs address it

[coarse verge]

uuuuuugh just let me play already without crashing every 2 sec

[raw narwhal]

fr

[hidden bear]

So its happening to you same as me lol

[inner cove]

my game does not open and stays on this screen , my cell is android

[coarse verge]

yeah it's a known issue unfortunately

[regal swallow]

I'm not sure, I personally never had the issue. Was just pointing it out that it's a possible solution

[lilac lance]

The last pinned message says there is not enough storage space. However, if you check and see you do have enough space, they suggest reporting it in #1007842564726075432

[little vapor]

Where would I report that the game set my birthday in game incorrectly? It doesn't let me change it afterwards

[coarse verge]

because you can only set it once

[nimble bison]

Click the gender then name your character

[coarse verge]

I've tried to start a challenge for 10 times already and every time it hits 99% loading it crashes. c'mon 🥲

[raw narwhal]

same well not really but the 2nd try it was loading then stopped then showed another loading screen then stopped and showed title screen

[pure cargo]

The game crashing? Or your whole pc? I keep getting bsod after exiting the game. Send help

[coarse verge]

the game. my pc is fine

[raw narwhal]

yeah the game is crashing for me

[brittle crater]

so I've been playing for 3 days now and found out my friend has also been playing. we are both on Europe but different server sin Europe. I've got a few 5 stars I want and if I wanted to play with him id have to restart on a new server but i want to use the character i have right now. is there any chance server character transfer will be added in the future???

[honest meteor]

its on youtube, pretty quick tutorials (i’m not good at explaining that type of stuff so, sorry)

[civic vapor]

what happened 😭

[grizzled kernel]

Just play it anyway lol happened to me too, doesn't change anything

[indigo sandal]

Guys i thought we get free SSR when we reached 700 point but why i didn't get that

[pure cargo]

Ur pc is turning into an aberrant

[tight copper]

agme looks like this in my laptop and gets fixed rarely, can someone help? I tried repairing files but it didnt do anything, should I reinstall?

[spare crane]

It's a box in your inventory, you have to use it

[grizzled kernel]

In inventory you claim the box

[smoky tendon]

So, I've been playing since the release of the game but I'm having like 5ping so it's almost impossible to play properly, even though I keep playing, still, I don't know if there's anything I can do to improve the ping. I tried going on another server like SA but it didn't work.

[sage egret]

Gbspy64dll?

[indigo sandal]

lmao i thought it was relics 🥴

[lilac lance]

This problem is uncommon and there is no permanent fix as of now, but the first option is to lower texture levels. If it doesn't work, choose a Simulacrum and press "More Info" (This sometimes needs to be done repeatedly)

[summer turtle]

If i switch servers in the same region, for example I go from lyramiel to Turmus which are both in Europe, will i have to make a new file?

[smoky tendon]

Yup, you'll have to start from the beginning

[tight copper]

more info worked, for now. thanks 😄 (cant believe that worked but texture change doesnt)

[glad mirage]

Man... I can't purchase anything from the store because Midaspay does not accept "Ñ" on the CC holder name lmao

[jagged linden]

How do I prevent the game from shutting down while teleporting to a place

[craggy wadi]

my game is stuck at 90% for me now even tho i fixed it yesterday :/ i just wanna play jeez 😭

[sage rain]

Hey I will need help when I launch the game on pc just after opening the launcher and pressing play I have a black screen when launching the game then returning to launch I need help please

[hasty tide]

this means you do not have the recomended graphics card,i believe, my pc is getting fixed rn and i started playing on my laptop and this is the first time anything like this happened to me too

[ebon trail]

Anyone knows if Chat on certain servers is disabled or if it is a bug?

[lusty lynx]

i keep having problems with the launcher
i uninstalled and re installed the game already 3 times
i still can't properly open the game
either i get the "login status exception, exiting the game!" or the game/launcher (depends from time to time) won't even open

i played the game only the first day, i keep having problems

[hasty tide]

i usually just spam B untill its gone, or any menu - reseting graphics also helped me

[inner cove]

thank so much

[raw narwhal]

my thing keeps on crashing i have tried so many times idk why its not working now it worked before

[sage rain]

Hey I will need help when I launch the game on pc just after opening the launcher and pressing play I have a black screen when launching the game then returning to launch I need help please 😭😭

[hasty tide]

@lilac cliff btw since the time I last messaged I had very little freezes like 3-4 while before the fix the game was crashing non stop

[lusty lynx]

uninstall and re install everything
you should improve your situation
i had the same problem now i have the login problem

[outer ivy]

my friend tried to load the game and it just getting a black window - does anyone have a fix?

[raw narwhal]

same

[dense kraken]

It's a SSR weapon box, check it in your inventory

[lusty lynx]

unistall and reinstall

[sage rain]

I just uninstalled and reinstalled it and still the same problem.

[dense kraken]

check pins in #gameplay-help

[sage rain]

@outer ivy I have the same probleme

[outer ivy]

sorry i only saw after the message you already sent on about it xd

[brittle cedar]

Idk if its like my problem but if I try do download TOF my downloadspeed goes from 4 MB/s to 400 KB/s and it stays like this but on steam I constantly have 4MB download so idk if its my internet or the TOF download server :c

[hasty tide]

are they planning to add a way to change the character model from male to female?

[lusty lynx]

idk how to help, the game is new so it still has to go through all this problems

[fossil trellis]

The white screen of death.... How do I get rid of it?

[sage rain]

Okay

[spiral mica]

Hi, when I play my sound cut every 5 sec or less, do someone has an idea how to fix it plz ?

[leaden oak]

Hi, every time I try to open my game it just says "Login status exception, exiting the game!" I already restarted my computer and game. Why does it keep doing this?

[olive surge]

samir 3 stars or crow 3 stars with nemesis? pls dont air me im already depressed

[daring owl]

Logout of your account and login again

[wooden raven]

For the love of God! Can we move the chat button on the bottom! My palm keep touching it while I'm climbing!!!!

[rain crest]

i tried that and it didnt work

[hasty tide]

U did the video fix?

[raw narwhal]

wdym i cant even get into the game again withought crashing its starting to piss me off

[hasty tide]

Why are you saying same when u don't know the fix I used

[ancient pilot]

did they fix bsod issues yet?

[brittle cedar]

#gameplay-help

[spice pilot]

is there no left handed possible setting for keyboard + mouse? Because i keep trying andi can't find a comfortable way to play it without using a controller

[raw narwhal]

i wasnt refereing to the fix tho i was reffering to the issue but nvm

[daring owl]

@leaden oak did it work?

[magic dock]

Do someone know if people that didn't receive the montly pack will get reinbursted? I keep getting the same message on my email but no luck yet.

[leaden oak]

Um, there was no logout button on the launcher, so I unplugged and re-plugged my SSD to force it to log me out. I'm just reopening the launcher now.

My launcher is a little too zoomed in and I can't zoom it out so maybe the login button was offscreen.

[fossil trellis]

Could I be experiencing this because I don't have enough vram? I meet all the other requirements except for the vram.

[daring owl]

No no when u open up the launcher press the options button next to ur account. There should be logout option

[gloomy oracle]

For future references this is where it is

[leaden oak]

Yeah, I can't see that because it is zoomed in, unfortunately.

Um, now it won't open the launcher at all. I even located the actual launcher.exe in my files and it simply does nothing. Maybe another PC restart is in order.

[raw narwhal]

re-install it

[dense juniper]

how do I fix this It always happens to me since the release

[fossil trellis]

The reason you can't see it is because your resolution is lower than 1440x 900

[leaden oak]

my resolution is 1920 x 1080. I could turn it down to 1440 x 900.

Changed to 1600 x 900, it fixed it but now everything is tiny.

[analog talon]

It is possible that I have a bug and can not find 58 bagnes chest? I went through all the locations from YT and it is not there.... twice times!

[potent ferry]

im in a team with my friend but we cant see eachother. Any fixes?

[fossil trellis]

That's odd it should be big enough

[obtuse chasm]

what does power saving mode do?

[echo iris]

i have a bug. my camera dont move like i still look the same place. someone know what i need to do?

[hasty tide]

Saves battery?

[cold merlin]

bruhh im stuck in the log in phase again;-;

[lone ivy]

why does my cpu frequency decrease alot when i open the game

[leaden oak]

Looks like reinstall is the way to go... logging in and out didn't do anything.

[drifting elbow]

Why does the notification of "Maxed Vitality" keep popping up even when it is not? Or when I'm literally in game?

[hasty tide]

Have you tried quitting the game???
Like from the desktop?

[dusty geode]

PLEASE ANYONE HELP

[willow summit]

many other players have had this problem where the screen flashes during gameplay but not in menus but im not sure if there’s any solution to this?

[leaden oak]

Is there some way to quit it besides closing and reopening the launcher + game? (I don't know much about computers)

[daring owl]

Alt f4?

[hasty tide]

So you know the little arrow at the bottom of your screen in the taskbar?

[leaden oak]

Yes

[glad thunder]

How do I fix this issue?

[hasty tide]

Click on it
Right Click on the ToF icon
Quit the game.
(If that doesn't work you might have to reinstall ;-;)

[tiny hemlock]

If crash. Needed requirements the specs in desktop

[vapid dagger]

need help with this, i cant chat anywhere since day 1 of the game

[cloud crow]

anyone know how to fix the fact the keys for the UI disappeared for me? i already tried exiting the game and reopening

[leaden oak]

I was already reinstalling when u said that but if it persists I'll try this as well. Thank you!

[potent ferry]

how do i invite my friend? We are in the same server and i have him added.

[hasty tide]

Your Welecome! 😄

[potent ferry]

We are in the same channel.

[naive fjord]

I have a interesting problem. When I'm in the game and the mouse controls the cam (cursor not visible) the cursor can go off the screen to the second one in the background and it taps me out of the game when I click. Playing that way is a little difficult and annoying, especially while fighting, because I can only rotate my cam in one direction.

[dense kraken]

go to friends, you should be able to see his account there, and press invite to team.

[vapid dagger]

so noone knows? aight

[viscid lintel]

maybe click "world" on the top left instead of "system" channel? or does "world" chat not work too

[naive fjord]

use F1

[vapid dagger]

do you even read my chat, i already said anywhere 😂

[dense kraken]

show me your settings

[viscid lintel]

sorry i was just trying to help 😦

[toxic flax]

For some reason I cant buy tanium, I was able to get the battlepass and some packs yesterday, but wont let me buy tanium. Just has a white window

[grizzled kernel]

Fr? You're already swiping on tof?

[dense kraken]

contact Customer Support

[cloud crow]

oh thank you! lol

[vapid dagger]

which settings do you want to see

[toxic flax]

It must be an issue with loading the web page, cause customer support is the same thing

[dense kraken]

dm me, the slowmode here is irritating, lol.

[crude current]

Does limited banner have a secret pity at 70 for the first time? I heard that there is just want to confirm

[toxic flax]

ok, so anything that pulls up the website in game is broken for me, wasnt yesterday

[atomic oriole]

where is the garbage support to help

[dusty geode]

they are not helping

[late skiff]

i have enough storage but it’s downloading the resources and idk what to do (and yes I have the proper device)

[regal swallow]

This should be in #gameplay-help

[atomic oriole]

I'm trying to change the password but the verification code is not arriving in the email, I would like to know if they will fix this problem or is there any other alternative?

[junior grove]

oof somehow switched to here woops sorry

[potent ferry]

There is no invite button there.

[willow summit]

not a 100% solution but on pc when i press f11 the glitching immediately stops

[quasi sluice]

i bought the collector pass but didnt get the rewards for the normal pass

[atomic oriole]

I'm trying to change the password but the verification code is not arriving in the email, I would like to know if they will fix this problem or is there any other alternative?

[fossil trellis]

Really?

[willow summit]

it changes the screen layout so i just press the function key every once and now

[atomic oriole]

I'm trying to change the password but the verification code is not arriving in the email, I would like to know if they will fix this problem or is there any other alternative?

[hasty tide]

help

[dense kraken]

hold on, let me fire up ToF, another way I know is, go near each other, and a bubble with the other player's account details should pop-up on the top left corner, and you can invite him there

[gritty ore]

the game kick me and when i try to reconnect i get this message

[dense kraken]

@potent ferry so, go to friends, click in your friend's profile, then click on Team Invitations

[verbal birch]

has anyone else been unable to type in chat?

[round swift]

hello, after saying start, the game opens and closes, what is the solution?

[dense kraken]

log out, and relog in, try that

[rapid dove]

i just got a new discord nitro because i had to change servers, but when i go to redeem the code it says i already claimed it?

[vague igloo]

i simply logged out from the client and logged in again to make it work,

[hasty tide]

hello to anyone, im currently experiencing some issues regarding logging on the server. i play at arcania souteast asia server and it has been on constant "Unable to reconnect" phase. is the server under maintenance or im doing something wrong?

[round swift]

help

[dense kraken]

can confirm you already have Discord Nitro badge on your Discord profile

[rapid dove]

its an account not in here

[celest quartz]

Now it is

[dense kraken]

the account you used to login will be the one that claims it, also it's only for first time users only

[grand bronze]

I can't buy anything from the shop? I can still use my card normally for other things but for tof, it just isn't working.

[violet notch]

the launcher keep triggering my antivirus everytime i try to connect, i just turn it off to fix it, but this time i forgot and the antivirus triggering broke my launcher and i had to reinstal it, what is wrong with the launcher?

[rare valley]

can you do something to improve the controller on the game please

[fleet cedar]

Can someone help me with a installing problem?

[vague igloo]

i'd say wait with buying until they have fixed all the problems people are having recently so u don't lose money if it goes through but u don't get anything

[dense kraken]

Yeah, there's a few people reporting problems regarding in-game purchases, just wait, or contact CS

[timber grail]

Can someone help me? The launcher won't start. It's only a black screen

[wet tinsel]

yeah i keep getting disconnected

[strange egret]

hey! i've been trying to play all day and everytime i open, other than this morning when I was customizing, it says "login status exception". is there a reason that this is happening? if so, pls help me fix it.

extra question, i'd like to change my server once i can play, how do i do this?

[dense juniper]

how to fix this

[vague igloo]

Simply what i did was just log out of the launcher and relogin

[violet notch]

turn off anti virus when login and reinstall it (the launcher) from the official website, worked for me

[copper shuttle]

I have the same problem

[dense kraken]

For black screens, check #gameplay-help and #technical-help pins

[timber grail]

It's already off... I've been playing since day 1

[dense kraken]

according to the error message, it's a missing file, go to the launcher and press "repair", that should fix it, if not, full reinstall

[pure cargo]

how about Blue screens? lol

[wet tinsel]

I was having this - just went to the launcher screen and logged out then relogged in

[celest quartz]

So is there anything that can be done with my issue?

[dense kraken]

Yeah, still check the pins in the mentioned channels

[dense juniper]

I repair it several times and reinstall it but the error still happen

[indigo jolt]

BTW i tried this yesterday and it worked for me bro finally got to play now im lvl 30 I LOVE YOU BRO

[pure cargo]

I did all of those already. Even reinstalled the game

[dense kraken]

maybe your device is too weak?

[dense juniper]

I can play the game but every time I login or use transmit the error shows

[pure cargo]

no way, played BDO, Genshin, Lost Ark with no issues.

[timid kiln]

Bro I didn't get the pre registration reward, smh

[plucky canopy]

is there a fix to not being able to purchase anything with real money?

[dense kraken]

if you just started the game, please progress first until the mail section is unlocked

[copper shuttle]

I can't send messages o the chat someone help me ?

[safe moat]

@turbid coyote can you please help me and my sister we have not been able to login into our pre registered accounts that we pre registered on july 29, and we know its not a password mistake since even if it is i should be able to change password with the email verification but it says there is no account linked to our gmails. We have tried to contact customer support on the 12 of june but still no response of today. We have also tried to contact other moderators on the server but also no response

[dense shell]

Anyone know why my display settings wont save? Everytime i open the game its in the smallest window possible

[timid kiln]

I'm at level 30 bro

[dense kraken]

weird.

[timid kiln]

Man I was supporting the game since april, not getting the pre registration is a crime

[regal swallow]

Adjust setting to full screen. If you're doing fullscreen windowed then create a new shortcut to the game (not the launcher) .exe file with the extra added on:
-popupwindow -screen-height 1440 -screen-width 2560 -screen-fullscreen 0
Change the height and width to your screen size

[hasty tide]

Is anyone else having problems with staying in the game, cause the game would kick me out at random and it's making it hard to progress into the game.

[plain spire]

i need help

[timid kiln]

Genshin is smooth in my phone but for some reason tof gives annoying fps drops, but the game is still new lets just hope they will fix it -^-;

[plain spire]

my game is not installing and its stuck on initialization and site is not loading

[stiff copper]

a little help please?

[hasty tide]

just a bit confused here, im only level 29 but it says i cant tolerate the radiation at level 32 but im not level 32, whats going on here

why my game keep crashing??

[dense kraken]

The radiation is at level 32 I guess.

[swift rock]

Is there any way to change the password to your account ?

[regal swallow]

You need to be Lv. 32 and please keep game related content to #gameplay-help and #exploration-help , and tech issues with the game to #technical-help

[hasty tide]

I just thought the wording was a technical issue because i thought it was saying my level IS level 32

[regal swallow]

Change it from the launcher at Account Center, change password button next to your email.

[dense kraken]

yes, thru the launcher

[frigid fjord]

maybe, you cant tolerate the radiation until you level 31, if you level 32 i guess you can enter, SUPPRESOR make you can enter that place without limitation on level, you just need to upgrade suppresor into version 3.1

[finite prism]

Anyone else having issues where you cant pick up any materials and when you attack it shows its hitting but no damage numbers or actual damage is being done?

[dense kraken]

what are you attacking exactly?

[white berry]

yeah i had that yesterday, i think it's prolly lag or smt

[sharp lantern]

for some reason insteaed of the ToF lancher (on pc) i just get a black rectangle, anyone know why

[finite prism]

Roberg or any enemy. I was fine till i went to fight roberg the flower boss then after that ive been stuck like this

[dense kraken]

weird, never experienced that

[regal swallow]

Refer to this channel's pins for solution

[sharp lantern]

ah ok thx

[languid burrow]

Has the payment failed bug been fixed?

[solar nest]

I can't go upstairs, then I found out that you could use a teleporter, the problem is that I couldn't find it and didn't activate it.

[dense kraken]

not yet, there's still a lot of people who are complaining about it.

[west bane]

Anybody else had the problem where a cutscene has happened and then all you can do afterwards is dodge and attack, but not actually move with WASD?

[white berry]

is there any fix for the payment bug?

[abstract plume]

How do you claim the follow us reward ingame? I joined the server but i cant claim anything

[placid sentinel]

is it just me or is the cybernetic arm still not in the SR relic selection box?

[hasty tide]

Anomora Fix When ?

[dense kraken]

The teleporter is on the island, the only way of going up there is when completing the mission that makes you ride a hot air balloon thingy up there.

[languid burrow]

OK thank u for the answer

[hasty tide]

thx for nothing

[cerulean trout]

everytime i open the game since downloading it, i can only play for like 1-2 minutes before the game freezes and crashes. is this is an issue with the game, or my computer?

[solar nest]

Yes, I completed it, but as I mentioned, I didn't know there was a teleporter and I don't have it active.

[dense kraken]

big oof

[regal swallow]

Minimum PC requirement
https://imgur.com/JJJpsVJ

[austere cargo]

it always happens to a lot of players why dont u try to relog the game

[dense kraken]

I think the dirgible should be still around...try to find it

[white berry]

used to happen to me but it fixed itself

[cerulean trout]

i meet both the minimum, and recommended. ty tho!

[unkempt badger]

hey did u figure out the cybernetic arm thing ? i cant see it either in the SR relic selector

[mighty hawk]

how to change langauge from chinese to english 😭

[frigid fjord]

the game will try to force stop you, so , i will recommend you, for beginning try launch until they crash and go task manager and click “end task” to launcher and for second time click app with administration and launch, boom success -for pc

[placid sentinel]

no, I didn't, I just kept waiting since yesterday and it's still not there

[dense kraken]

check channel pins.

[heady shell]

my game keeps crashing on start up and when doing special orders, any solutions nvm its in the pins

[frigid fjord]

now how to fix iOS device on iphone 8, keep crashing when enter loading screen. Before this they can run the app. so why now they crashing?

[vagrant void]

One qustion, is it normal that when you launch the game on pc it ask you to run the cmd for the first time?

[frigid fjord]

cmd?😂

[simple wraith]

How do i login with google login on ios

[cunning matrix]

did the game go down?

[frigid fjord]

read this if you crash on pc

[dense kraken]

command prompt

[hasty tide]

help

[mild violet]

WHERE IS MY SR GLOVE??????

[lilac lance]

You can check the pinned message that is titled** [EXCEPTION ERROR FIX ITS STILL A 50/50 BUT NOT 0]**

[brave mason]

its a relic..

[unkempt badger]

it is a bug then? apparently u can get the arm by playing the story.

[round swift]

hello, after saying start, the game opens and closes, what is the solution?

[vagrant void]

When I first launched the game, before asking me to run the game as administrator, it asked me to run a windows command process, or something, but it only did it once

[dense kraken]

it's a relic sir, not an equipment

[placid sentinel]

I think so, the description did say that it's there

[mild violet]

YOU'RE RIGHT. I'M SO DUMB THANK YOU

[trim pebble]

I close the game after a few seconds my pc frezes

[sand cloud]

when in aim mode, when i move around (wasd) my aim moves around and doesnt stay straight, is this normal?

[uneven sapphire]

Cant get in ruby server

[copper shuttle]

please help

[green jacinth]

i need help with my game crashing is this the correct channel?

[vague igloo]

logout and in again on launcher should workk

[dense kraken]

what is the color displayed? if it's red, it's full, you gotta wait until you can get in

[lilac lance]

Yes, it is. This channel isn't observed by mods but other players here will be happy to help you

[uneven sapphire]

its actually green but I cant get in

[frigid fjord]

creepy, i dont know, i guess it just install something to run the game

[green jacinth]

Well everytime i get a discord notif and stuff right my game crashes and its ruining my experience with the game

[dense kraken]

what

[plucky sorrel]

I can’t log In to my account and when I try to change password it say’s unregistered username (gmail). Who and how should I contact?

[vagrant void]

I only know that it was after an update, it was very strange for me

[dark notch]

login status exception fix?

[plucky canopy]

anyone else having a problem where they cant buy stuff in game with money

[frigid fjord]

pin

[uneven sapphire]

it gets stuck at 90%, then I get thrown back to the login sc reen

[lilac lance]

Have you tried the repair function in the launcher?

[green jacinth]

yes various times

[cobalt dragon]

Hello, is there any solution for crashing the game? Within a few minutes of entering, he suddenly pulls me out

[rocky marlin]

Is there anyone who knows how to solve this problem? I kept disconnecting, and my UID appears to have changed; whenever I play, it always disconnects me, and when I try to reconnect, it takes me back to the start.

[dense kraken]

customer support

[frigid fjord]

pretty normal, dont worry. maybe ur device need cmd after update for patching while for me its not

[nocturne ore]

People say that i need to change servers but how am i supposed to change servers when i can't access the game?

[green jacinth]

this is literally my same issue

[lilac lance]

Since you say Discord notifs are making it crash, did you try muting all notifs? I understand it may be a tad bit annoying to do so but it may work.

[feral spindle]

guys can someone explain to me how to activate this?

[twilit pivot]

hello, has anyone here discovered how to fix the glitched screen problem? the game just stop loading and it keeps like this forever

[trim pebble]

After i close the game my pc frezes and i cant do anything

[dense kraken]

This is technical help, please go to #gameplay-help

[silver cairn]

does frontier clash works on your end guys?

[vagrant void]

in the same way I am going to reinstall it to see if I get the permission again

[sullen flint]

only black screen