#technical-help
1 messages · Page 9 of 1
ame
I mean that they just got it in their gift inventory cause one of them I just gifted nitro cause it ran out today lol
same
Why is everyone I ask unable to help me
Oof, did you try a full clean uninstall and reinstall in your primary drive?
And they had nitro at the time it went into their gift inventory it just appeared in there
so I'm not the only one having this issue tried 5x keeps crashing everytime after entering the game
yeah they can gift it they just can't redeem it for themselves
4 times. xD
did anyone receive there twitch drops cuz I didn't no matter what I did
Is there a solution?
idk my ping but i had no lags, u make sure u playing in a server of your area, got an asian friend randomly playing in europe servers
what do i do here i skipped the dialouge and im confused
my appearance hall / lobby is empty and i am unable to save anything on there
Does this game not work on cellular? I've been trying to connect to servers and it kept saying "Disconnected from server".
is anyone having trouble purchasing anything
#gameplay-help
follow the blue shadow
I’m in Asia pacific (I’m in Australia) and my ping is like 220 to 300
Oh alright ty
Household Internet here is cellular, it does work on cellular -- though it does need a reliable connection.
I started on EU server had 30 ping, but for some reason that server was moved to asia-pacific region. Now I have 120 ping
Whats the problem here even tho i have 40 gb of storage left
Same problem here
That's so weird, I'm able to play genshin but not this. Very confusing.
1 day i might be able to play this game again lol
is there a way to get the launcher again? my AV deleted it when it tried to update to 1.0.5 and now i can't launch the game
because it wont let me purchase anything at all, i keep getting an purchase error
Launcher can be reinstalled using the MiniLoader, or repaired by a reinstall over.
Strange
When trying to login i keep getting "Network Error. Please check your network connection. ID: 4/28" or "ID : 1001"
and when i sometimes manage to log into the launcher and start the game... i get a "Login Status Exception" and the game auto-closes....
How do I fix this? D:
if your ping to other services is normal then it might either be your ISP or the tof server you're playing
Ok Good Luck 🍀
Uninstall everything, disable antivirus and reinstall
why would i have to disable my AV to install it though, seems a bit odd
or add an exception to AV
Thanks,I guess XD
hello I'm trying to buy the pass, and it only says here that it only cause 299 pesos (5.37 dollars) but when I tried making a purchase it became 499 pesos (8.95 dollars)
It’s a server called oxygen and I joined it as soon as the game launched so I didn’t have time to decide
deactivate your AV for 10mins, use the installer to download the launcher
help plsss
i would test the ping in other servers just to discard
Eventually, hopefully, you wouldn't have to. However, all of the binaries are unknown {meaning, newly released} and AV companies have not whitelisted everything yet.
You don't need to disable your AV though, you can just explicitly whitelist the installation folders.
No no no they didn't gift it they already had nitro and it just appeared in their gift inventory
welcome to the club, i got recommended oxygen when most other servers were full even though it's an asia server and i'm in eu and i'm too far in to restart now
i had an issue with the game files
sorry i see a million questions for this but cant find the answer... does wanderer creation limit mean the server is full and find a new one, or is it a temporary problem and the server isnt really full?
Finally
Starlight server only!?!?! I can get into any other server...
hello, when i click launch another tab of the game opens and then closes and doesnt open the game
is it normal for the game to prompt cmd permission request??
Same
My wishing always crashed the game
Im from australia as well and i play on either Jupiter or an NA server . dont have much issue with lag on either so yeah
same
Yes, it's normal for the game to request administrative elevation. {due to the software protection used}
who needs help claiming nitro code?
bit late for that :/ wish we could at least transfer to another server but alas
Welcome to the club since predownload era 

I need help getting into the game always crashing when entering the game (pc)
Rip
okies attempting to reinstall this game for the 3rd time lol
Not a bug but why?
@viscid fable I can't msg u
any fix for the stuck at 90% loading yet?
i just get a white screen after install
launcher black screen still not fixed?
anyone know why (PC client)
Intel IGP? Usually display drivers, newer drivers "might" help if your processor is new enough that it's still supported.
who needs help claiming nitro code? dm
its been 2-3 days since i claimed my twitch drops and i havent received anything in my mailbox, twitch says my accounts is already connected.
i think the account it was connected to is my beta but im not sure, can anyone help?
any fix for the stuck at 90% while loading into server issue yet?
Nope
My Taskbar isn't going away when I launch the game how do I fix this
are you using amd? it happens to me, i tried updated to adrenalin ver 22.5.1 rn (cuz i never updated it lol), now it works like a charm
no word on appearance hall fix either :/
your lucky your getting 90% . mine keeps removing the game off my desktop lol
is anyone else having trouble trying to purchase anything from the store?
Is 300 normal?ping
how to reinstall launcher without the whole game?
Hi is it possible to get the game on bluestack? So I can top ul with Google since my phone is crashing on launch
what's the best server for OCE?
is this fixed??? my daily tab say 4/7
For me it stucks at 90% and then crashes after
@terse smelt time for now build 😂 jk. The solutions I see online talks about the location of the install and stuff, Or verifying integrity (Not sure if the game has this)
anyone experiencing a bug where you are attacking a monster then hangs for about 2 secs then you got teleported in here? corrdinates are somewhere in 5.3, -9.2
anyone else have the launcher disapear? it disappeared after update and now its gone
i had no issues on Jupiter @sullen wind
same, It is still the same for me after I did the solution on the pinged messages and reinstalled the game but it still crashes at 90-99% ;-;
Im mobile so i did reinstall the game and no progress whatsoever
hello, any fix for this? i cant see the servers 😦 already tried reinstalling. thanks!
Check internet connection
mine is on pc p-p
How do I redeem codes on PC?
Does anyone know how to help me..? I have the game fully downloaded but everytime I try to launch it it'll get stuck at 33%, then 99%, then go to a black screen. It's been doing this since I've got it (which was the release date) and I can't find anyway to fix it.
Today I can't connect to the server. it shows "Disconnect from server". What should I do?
Same
yo @brave condor @green belfry did u guys restart ur pc?
alr tried once
Ayudenme xfa Help me 😭
This is now 2nd day when i cant play cus of this issue
I can't seem to send messages to chat since Launch day, any fix so far? I can only use Quick Chat and Stickers
Mobile or pc?
lmk if u get a fix @green belfry @brave condor idk what to do
me
my game is stuck on 0% while loading and im on ios does anybody know what to do
I have a question
ToF isn’t playable on iMac/MacBook right
same... its been my 2nd day that I haven't played. I only managed to get to lvl10 on the 1st day before everything went downhill...
Already tried as well. Done reinstalling the game for the nth time and reinstalling windows but it still doesnt resolve the issue. 😅
Loool u even reinstalled windows it might be a pc issue then idk
Love being ignored in all chats, Discord sent out a code for Nitro users. How do I redeem it?
yes you cant play on mac
Pc
Mods seriously should make a pin for this...
How to Redeem code:
Open the "Gift" (looks like a wrapped present) icon
https://imgur.com/nwB8k24
Click the "Rewards" menu and select "Exchange" tab
https://imgur.com/t2h2ATN
How to get Nitro Gift:
Open Discord settings > Billing Tab
Click "Gift Inventory" to get your in-game code
https://imgur.com/jxzOQDR
__NOTE: __
If you're not able to redeem codes it's most likely you have not completed tutorial and/or unlocked Simulacrum
Hope this helps!
lol sorry for wrong tag
my game stuck on 90% and then restart
Thank you, I did unlock Simulacrum, and I did see the Gift box/Shop... but I wasn't sure how to access either on PC/Mobile.
Are they ever gonna fix the blank launcher issue...

same problem I redownloaded the game
excuse me can i ask something? why while i playing with my friend i can't see her chara, sorry a new player
Are these normally empty?
the game gets picked up by anti virus programs
how do i solve this ?
My game is stuck on this screen for forever
how can i solve this?
popular presets not loading
excuse me can i ask something? why while i playing with my friend i can't see her chara, sorry a new player TvT
Try re-login on launcher window
it works fine now restarted my pc after 5 crashes you can try this
Is you antivirus
Yup avast removed my game it was detected as a virus I redownload again haha
Probably not in the same channel {line} as your friend, or in an instanced part of the game (story missions).
like , sign out then login or just re-open launcher?
i hvaen't been able to because the game won't reinstall because i can't get rid of the old files lol
help
what region is best to play on from OCE?? APAC or SEA?
Sign out then login again
try to disable your antivirus before deleting the file
we are on the same channel, but maybe because the story mission still running maybe?
I’ve been on that scene before, it stays like that but eventually loads but it may be different for you
its admin locked and even when activating admin it still won't let me delete the old files lol
Guys, help
man i keep getting this "payment failed"
i’m unfortunately having an empty appearance hall if that ur issue too. i can’t save any presets either
help my game stucks on 90% and then it goes to here
That sounds likely, try progressing a bit and see if you can see them afterwards. Everytime that you see a blue fade effect / pulse {in the area around you}, that signifies a switch in and out of instanced parts of the game.
thats hard to fix, I just disabled my antivirus and it worked for me
how do i sign-out?
okay thank you so much
yesterday i repaired the launcher but when i get into the server it suddenly turns black and closes the game, does it have any relation with using windows 11?
What can i do?
I want to buy pass, but i cant due to payment failed, but i just recently bought something, cept pass
nvm found it , dw ❤️
help i cant enter
nvm what you said worked i disabled it and i was able to delete it lol
I FOUND A SOLUTION to launcher disappearing or blank screen.
Just reinstall the launcher file to the same old launcher file path. Then you can enter the game
they still havent fixed login status exception 💀 ??? so shit
Why is every server in Asia pacific so packed (all are queued) !!!?
Still can't launch the game on PC. Click launch - closes launcher and reopens it x - x ; ; I've tried so many things to get this to work too
this slow mode is really not helpful
PC? Go back to your launcher window where there's a "Launcher" button and go to right upper corner of that window, there should be a 3 line horizontal, u click that and log out, and then login again, if I'm not mistake
Edit:
Oh ok
is this normal?
my screen stucks on 90%
Try reinstalling the launcher to the same old launcher file path
I've tried uninstalling it and reinstalling it three or four times now
Not the whole game. The launcher file is just 8 mb which you download from the website then install it...it worked for me
Windows 11 Bluescreen after exiting the game, any solution?
game auto deletes after exiting the game
oooooh nvm you can pay via mobile if pc payments doesnt work
same for me, it gets stuck at 90% and dont know what to do, i reinstalled the game twice and didnt help
help
got disconnected and it won't let me log in keeps saying Login status exception , exiting the game!
i'll try it
aaaaaaaaaaaaaaaaaa
bro how the fuck do i fix login status exception its been fucking 3 days and i tried to restart pc / re download and fucking log out and log in? holy shit
Ok - I downloaded the installer, installed the Launcher to the same path it is now, open launcher, click launch - it closes and reopens, problem still persisting. Did you do something different?
why is mine so bright? HAHAH
Well I did the same and it worked for me...maybe restart the pc?
my friend got a 100 dark crystals today in the mail for the survey thing but i didn't why is that?
help my game stucks on 90%
kk 1 sec
Why I can't login from my registered email add?
Help I tried to log in and now it says that my username and pasword are not registered
try and run the game in admin mode
Hey all. Anyone know why this NEW tag just dont dissapear? Got nothing new and checked everything
i have the same new on sim and it won't go away. i'm getting used to the decoration now
I jsut encountered that error
Happens to everyone honestly
Yo. I can't open my launcher. It become a blackscreen
tried and nothing :/
help my game stucks on 90%
Everytime i go on the cutscene after creating my character my game crashes, is it only me?
The repair function in the start screen?
I can't log in even after putting the exact same pasword and email I used to register
tried yesterday 2x and stil nothing :c
Sorry to bother but I have a question, I logged out of the game and now I can't log back in. Around 20 mins ago I tried to and it kicked me out after I pressed Launch now it's continuasly saying it running even though I'm not online. What do I do 😰
am I the only one who can't claim twitch drops?? For some reason the site turns to this
A rushed game is a broken one
Looking at fallout 76
It has through launcher but it doesn't work...
@last adder unfortunately not working
help there is a black screen after the infinite logo
for anyone who's still having problems with the game deleting itself, try checking your antivirus (esp. if you're using AVAST) quarantined files
i checked mine and avast had a huge log of deleting TOF files, including the launcher
added the Tower of Fantasy folder to avast's exceptions and the problem seems to have been solved, for now...
as for character appearance/presets/popular characters not appearing, still having the problem too
can someone help me how to fix the flickering lights on pc? my screen get messed up
At least i can play fallout 76
Happened the samething to me sometimes atleast. Heck there was even one time i was stuck on a dialog and i had to retstart the game

You press random shit until it goes away, mainly spamming character and inventory
welp, if you tried all the solutions, might be just servers crapping out still 
thanks it worked owo i hope they fix it soon its so annoying esp on wb fights
Wdym by rushed? If you were replying to me my apologies if you weren't @brisk rover
Do you have to provide billing to access the gift
Also where are the codes accessed from
dev room exploits amirite
💀
who do i contact about microtransaction stuff, i bought a 980 and didn't get the bonus 980 first time bonus
How do i get my twitch drops in my mail on mobile?
I can’t but the only thing that doesn’t work for me is getting them in the mail, I’ve claimed them from twitch but I cannot get them in by mail, and I’ve connected and reconnected to Tof like 3 times
actually @kind lake did you run admin mode on the launcher or actual game?
Yes because Discord requires it.
Codes are as I stated from the Gift Inventory
you need to go to this link https://www.toweroffantasy-global.com/act/a20220711twitchdrops/index.html connect the twitch and then claim
Dealt with it for the past few days, hoping it gets patched sooner or I will lose my shit going blind
I did.
Guys how do I fix the log in problem?
My game keeps crashing at almost any cutscene even if my PC meet the requirements, is there anything I can do?
I am getting Login Status Exception on PC but not mobile, any ideas why?
is there anything new
because the loading screen keep stuck at 90% and then crashed
bruhh its back again -_- pioasdjkpals;diasl
So is the BSoD problem fixed yet?
why does my keybind keep defaulting everytime i start the game
Most of the 90% seems to be on hot servers. If I hit a green server I don't get the hang pause at 90%. I had just assumed it was server load causing a timeout.
Spam the same things; i deal with it every few minutes
guys what happens if i lose 50% chance on the nemesis banner. do i get 100% of getting nemesis now. i pulled zero
help please 😦
no
No I don’t think it works that way sadly
it doesnt work anymore 😦 iolajsd i ahve to freaking restart the game time to time zzzz so annoying
is it just me or everytime you try to make a purchase I get an error?
When I click authorise it takes me into the app as I’m on mobile
I spam for solid minutes at a time because I cba to restart
Hi guys, have a question, I registered from my twitter account but i noticed i havent recieved pre-registration reward, is it a bug or should i do something to get the reward
ive been spamming ill just restart my eyes hurt so much
why i didnt get pre registration reward?
Same here, havent got it
I can confirm that this happened after the 1.0.5 update. Beforehand, I did not have any problems with Avast removing game files.
Yeah it’s a huge problem
admin HELP
DUDE WHY CANT I GET MY TWITCH DROPS ON MOBILE MAN!
Help? 
Feeling like they are super slow in rolling out bug fixes, near genshin levels of slowness
Getting black screen after loading starting the game
I think the game should have been released later. Around the end of the year
Try manually closing the program and then booting it back up mine had to update after i closed the game launcher. Weird that it downloaded the update and didn't apply it
How do I find my character Id? I've made a character and want to share it, but idk how to find the code.
So is anyone else not able to link a twitch acct to their ToF acct? I've been trying off and on for 7 hours and the site just says it can't be reached. The event ends in almost an hour, any help?
Press c to see character, you’ll see your id
Does anyone know how to check ping on Windows TOF client?
How do i get twitch drops in my mail on mobile
Follow this. Thats how i fixed mine
Go in your AppData\Local\Hotta\Saved\Config\WindowsNoEditor and create
text file paste this there:
[D3DRHIPreference]
bPreferD3D12InGame=False
Save this text file as ini.
Hopefully this works for you aswell !
can't get twitch stuff lol
Thanks will try
https://cdn.discordapp.com/attachments/961748492999593984/1007135053098262568/Tower_of_Fantasy_2022-08-10_20-54-21.mp4 I loooove it very flashy lights warning
You have to link your Twitch to your ToF acct @safe hamlet but right now that doesn't seem to work
i played on green server it is still having the same problem
I’ve done that,
Is there any ways to move the icon? The food icon is overlapping the skill icon
Dms cause the slowmode is too long
I have a question for all those who pre-registered, I pre-registered and yet they have not given me the objects that were supposed to be given as a reward
tf happened
no L mobile user...but I LOVE ELAINA
Maybe for mobile there might be a way but afaik it’s locker
Launch the client with admin perms
how can I get the nitro pack in game if i can't get nitro cuz i already had it before
If someone need help with change language, message me
Can you not claim twitch drops rn?
I have a question for all those who pre-registered, I pre-registered and yet they have not given me the objects that were supposed to be given as a reward
i alr did
You mean the rewards everyone gets from the events page?
Reinstall then
I'm guessing the appearance hall is broken? Any mention of a fix? Afraid I won't be able to save my preset if I complete now.
Try logging to this website and linking your account to claim your drops if you haven’t done so https://www.toweroffantasy-global.com/act/a20220711twitchdrops/index.html
how can I get the nitro pack in game if i can't get nitro cuz i already had it before
Mobile, right? Is annoying I also tried to move but I can't, later or tomorrow I need try an experiment I did with world of tanks blitz
Mmmm no thanks :D
@safe hamlet I must thank you because when you said you were on mobile and your accts were already linked I had the idea of trying to link my accts through my phone instead of my desktop, so technically you helped me solve my problem
is anybody here can help this
thats what im doing
no i mean the SSR weapon which is like a scythe and the other items
Customer service is an option
how can I get the nitro pack in game if i can't get nitro cuz i already had it before
Its also part of an event, the Newcomer one
what. I’m on my iPad bruh -.-
install the game in C:\users\your_name\
this will make ur key buttons visible again
:0 I didn't know, thank you very much
sus
eh same difference, thank you anyways lol
Game crashes my phone when i open it
BRUH
why cant i log in
how can I get the nitro pack in game if i can't get nitro cuz i already had it before
2 days later and i still cant get my twitch gift, and the support suck ... sigh
i cant log in
check your internet connection
i cant even make a character, all the server are full, even the Orange ones wont let me create one on them
If you are trying to login with google your av (anti virus) might be blocking it from loging in. Make an exception to common-web.intlgame.com
Hi i'm looking for people who have the same problem as me ( Can't launch the launcher because client instantly crash when you press LOGIN with no error ) and i'm looking for any news about this
Also, if you create a new account you can play but only the account you try to log with is not working on PC ( fine on Android/IOS). What this mean is that your account is heavily bug and need to be fix by their support, or you just start from zero ( even tho you spend HOURS playing on your mobile/tablet device )
Cant buy stuff, when i click on anything to buy, the new pop up window just ends up not loading, any ideas on how to fix this?
tags: logitech hub g hub razer synapse
i had an issue for a ton of time where g hub didnt work and i was able to solve it by running g hub as administrator
turns out ToF runs as administrator and the other software needs to run as administrator too, hopefully this works for anyone if u look this up
check ur antivirus
I bought this but suddenly the game force close and I got nothing
how do i check it
Cause for some reason the common-web.intlgame.com has been flaged as a phising site
I have the currency when buying in USD instead of my own currency, could that be the cause? How do I fix it?
depends on what ur antivirus is cos mine when that happened a registry file got blocked and was placed in quarantine
if i bought wrong weapon in weapon store using black gold, can i somehow cancel this?(for example use customer service)
ion know what to do
look at #game-announcements if you havent already guys
late reply but i'm curious on what your default exefile > shell > command is in Registry editor. it might need a change. DM me if you would like to know more on what I'm talking about
need help
got my display settings on UHD and extreme but textures still won't load...
Someone know how to solve that ?
I'm planing in the void, can't teleport, restart game doesn't change anything.
Nope
my game crashes at 90%, ive tried almost everything
L
Try pressing the unstuck thing, should maybe work but no guarantees mate
What's the unstuck thing ?
Is tof 32bit or 62 bit? ~
a friend of mine has the same problem, but the staff doesnt seem to give any solution or fix the problem yet :")
both
press C, the press unstock at the top right. i think thats where it is from memory
Is the server red then?
What time does daily reset happen in pst timezone?
I believe it’s somewhere in your settings but look around in character as well
I actually pressed something and I cant resize my game. The box just kinda isnt visible.
nevermind, got teleported after run out of mana with the jetpack lmao (i was falling more than 10 000 feet..)
Ohh nice so I can play with my 32bit phone then~
Settings > Display Fullscreen
settings -> display -> fullscreen
Hi i'm looking for people who have the same problem as me ( Can't launch the launcher because client instantly crash when you press LOGIN with no error ) and i'm looking for any news about this
Also, if you create a new account you can play but only the account you try to log with is not working on PC ( fine on Android/IOS). What this mean is that your account is heavily bug and need to be fix by their support, or you just start from zero ( even tho you spend HOURS playing on your mobile/tablet device )
can somone send me tof_launcher.exe plzz
nah, the one i play one at this moment is green
che juego qlero
Good morning, does anyone know how to solve a bug in the A-01 ruins? my character appears floating and I can move even flying around the room but I can't interact with anything and because of this bug I'm stuck in the story for several days
i have the simillar issue
Then I dunno, I got the same problem in that server... so ye
Just download the client again
anyone know how to fix this?
you can run the VersionService.exe
que rabia me da no poder jugarlo
seee
how do i claim the discord thingy?
tried nothing happened
common-web.intlgame.com Make an exception in your anti virus for this site
Thank you so much it worked
Also have this problem might aswell just wait for a fix or something.
um excuse me why cant i download the game anymore-
chances of making a character today? all the server are full for oceanic\
tanto hype para nada
I have Samir and huma should I take nemesis from free ssr box?
i don’t think you can?
nvm, i just read the announcement
escuchame, me he metido en un server diferente y me ha cargado a la primera, pero en el que tengo mi cuenta nada
download the installer again and run it
help with this
I can still play in the game tho
Is the game crashing when loading into the game happening for all platforms? Its literally been unplayable for the last 2 days. It happened on launch day but not as bad as it has been lately. Running on Ipad 9th gen
its already fixed themself but thanks
How do i fix this?
so, no one has been able to solve the problem "server connection failed"?
Good morning, does anyone know how to solve a bug in the A-01 ruins? my character appears floating and I can move even flying around the room but I can't interact with anything and because of this bug I'm stuck in the story for several days
i bought the rookie packs and suddenly the game crashed , i didnt get the pack help
downloaded the client again and tried this is what it shows .i did run it as admin @prime drift @fervent loom
HOW TO CLAIM THE FREE DISCORD CODE
How do I move the movement control from my screen?
I play on tablet and can I move the joystick position
first my account got unrecognized(saying it doesnt exist anymore ), now after the update the game is no longer on my pc . also, after trying to reinstall it says it doesnt even have permission
how to load texture...
can someone explain me why i cant log in the server i already have my account but if i try to get on a new server it loads instantly?
asia
ps si pero ni me deja entrar al juego
Is anyone on mobile able to launch the game? I launch the app and it just goes to a black screen without crashing. just unable to start the game at all. Was playing fine a few hours ago
are you able to change your main character at a later point?
hi, my friends game is crashing when he clicks launch
Ye in the backpack > outfits
I can but after a bit this happens
Thanks 👍
Please chat in english
Any updates on the mail situation for twitch drops and the system overload when claiming stuff from the mail?
Is it fine if I could dm someone who played CN Tower of Fantasy, I have a personal question to ask.
how to solve the game crashing after being opened?
Thank you for your opinion, but you may repeat that in #932909006765293578 instead
Does anyone know where the launcher executable is located?
hi,When i opened tower of fantasy its crash/force closed how can i play?
the game have so much bugs
i cant enter to my first account
For some reason some anti virus programs are blocking common-web.intlgame.com for phishing and people can't login with google
How do I get rid of the "new" icon over my simulacra tab?
Can you try whitelisting it?
help
my game stucks at 90% and then send me to the main menu
i think my launcher.exe just got deleted for no reason , i can't find it anywhere in the tof folder , (and the shortcut also deleted itself)
Its always crashing at 90% i did multiple repairs but it still wont work :( anybody know a solution?
Also remember this is the channel for technical help, not ingame issues, those go into #gameplay-help
I already did and it worked
I see
I accidentally switched accounts with my husband’s email on mobile phone while trying to log out and access his account.
I love it when even creating a new character the glitchy graphics follow
How do i claim the discord code?
i cant play on new era server
any solution?
what does this mean? my storage rn is at 24 gb so there’s enough room for it
I need help! I accidentally switched accounts with my husband’s email on mobile phone while trying to log out and access his account. I don’t see a way to switch it back.
Is there any way to get my account back?????????
I there any dev available now. I need ASAP
Does anyone know where the launcher executable is located? my shortcut deleted itself
cant teleport, interact, and world chat is bugging
Have anyone tried using controller with Venus Weapon? Seems i cant use the Charge atk or the LT button
dotn even bother... they are useless
hello i need help
I need help! I accidentally switched accounts with my husband’s email on mobile phone while trying to log out and access his account. I don’t see a way to switch it back.
Is there any way to get my account back?????????
Does anyone know where the launcher executable is located? my shortcut deleted itself
How then im stuck cant load story mission at all
Hi i'm looking for people who have the same problem as me ( Can't launch the launcher because client instantly crash when you press LOGIN with no error ) and i'm looking for any news about this
Also, if you create a new account you can play but only the account you try to log with is not working on PC ( fine on Android/IOS). What this mean is that your account is heavily bug and need to be fix by their support, or you just start from zero ( even tho you spend HOURS playing on your mobile/tablet device )
Why oh why
Does anyone know where the launcher executable is located? my shortcut deleted itself
I need help! I accidentally switched accounts with my husband’s email on mobile phone while trying to log out and access his account. I don’t see a way to switch it back.
Is there any way to get my account back?????????
Same here
same thing happened to me im trying a fix
help my game stucks at 90%
Does anyone know where the launcher executable is located? my shortcut deleted itself
reinstalling's easier
C:\Tower Of Fantasy\Launcher
i need a fix for this problem too
My game on pc crashes at 90% helpp
did you contact the support ?
need a fix
does anyone know why it keeps on failing to install??
FUTURIA DOWN AGAIN
hello is this okay? everytime I have to login using my google account I have to disable avast
not yet, was googling it but didnt find a fix
You can't this fix by yourelf, trust me
Probably Futuria down again...
samee once it hits 90% on loading screen of the server it blasts the brightness and the game crashes
YEP
06:01] Tower of Fantasy: 📡 Maintenance Notice - [
EU] Futuria
Found another issue
help my game stucks at 90%
@untold wigeon when did you create your account ?
My shortcut deleted itself.. any fix for that ?
Futuria again down?????
my launcher went gone after launch it, any solution? and also i already reinstall a few hours ago
yeah lmfao
yes Futuria is down again
Does anyone know where the launcher executable is located? my shortcut deleted itself
hello how to fix this one?
see game-announcements, this time, we've got info :)
my game is working my friends one isnt
server is full, i have the same problem
futuria down again brooooooooooooo i cant
Well I take it the mail issue isn't fixed yet
is the site to connect twitch and ToF down?
am I the only one as a mobile player experiencing crazy framedrops
do you know when he create his account then ?
oh I see thank you
someone find a solution for this?
Futuria-panic-crew: guys, check game-announcements, 30min maintenance, there will be a compensation as well. chill. :D
do anyone know why the launcher its just blank?, cant see anything or press anything
the IDP.generic is your anti-virus flagging the file as malicious. You have to go in it and allow list the game's file that it's trying to block. \
like yesterday when he tried to logi
it sucks because every server in the region i want to play in is full >.>
My game crashes everytime I teleport or try to enter a domain/ruin/quest domain
does anyone know how to fix this it wont install
bro why you using avast, it's garbage
and his CLIENT ( not launcher!) is crashing with no error when he press Login ?
also means you're using Avast or AVG because they're the only two that throw the generic "infection" naming it IDP.Generic
yeah crashing with no error
Is Futuria down ? I can't seem to be able to connect.
bruh this game just a big L for now
Does hk ToF only offer chinese and japanese? how do we change it to english?
Futuria down again
I need help! I accidentally switched accounts with my husband’s email on mobile phone while trying to log out and access his account. I don’t see a way to switch it back.
Is there any way to get my account back?????????
After 5-20 minutes of playing my game lags and than sends me back to the launch page, anyone know why this might be happening?
He can try to create an account using the facebook button or just create a new account if he never play the account yet, it should work
Says in game announcements Futuria's down
#game-announcements message
I cannot figure out how to enter the code for the Fantasy Nitro Avatar Pack.
yo what does that mean?
I need help! I accidentally switched accounts with my husband’s email on mobile phone while trying to log out and access his account. I don’t see a way to switch it back.
Is there any way to get my account back????????? It’s not switching back!!!!!
Ah crap. Guess I'll have to wait a bit. Thanks.
there is a game announcement channel here. literally last news.
That’s worth a ping lol
oh i see ok thx
help my game stucks at 90%
What's going on?
yeah 30min gameplay and then gets kicked out
Also it would be nice if the story line had a "press Enter to continue" so I could read it.
is the lobby and character preset system not working?
get the code from your gifts page in discord, then go to the game and click the boxy present thing on your HUD. then click rewards, redeem, and paste
I'll give it a shot, thank you.
if you're in a scene look in the upper right (on PC) and click the pause button so it's a play button. then it'll pause between conversations unless you hit a key
My game crashes at almost any custscene, any way to fix it?
anyone else have not received there Gift Pack V from twitch drop in game?
After 5-20 minutes of playing my game lags and than sends me back to the launch page, anyone know why this might be happening? (This happens every time I try to play the game)
my game crashed every time i tried to top up from PC, any way to fix it?
help my game stucks at 90%
i keep getting this when trying to buy the pass, anyone know what to do?
Anyone know how to fix the "Disconnected from server" error? I've tried like thirty servers, none work.
Can anyone verify where is the launcher.exe folder's location is and it's full name pls ?
You got caught talking to another girl, didn’t you lol
i try to play on my phone, when i open the game it always said update error please try again. using ios device. any help?
My game crashes as soon as I start walking now 🫠
how do i exit from a team ?
In regard to my username? My girlfriend set it for me-
mu game is stuck i was trying to get banges got drown and now i am just see fist sign no attack please help
Can anyone verify where is the launcher.exe folder's location is and it's full name pls ?
your installed mount letter here:\Tower Of Fantasy\Launcher\tof_launcher.exe
Indeed. The games been crashing a lot. Futuria is down again. Don’t know about the others
any solution for this ?
The game isn't available in my region, I managed to download it through an apk but ui can't make any purchases, it says "This item is not available in your region". Any workaround to this?
Did you ever get this resolved? I have the same issue
I need help! I accidentally switched accounts with my husband’s email on mobile phone while trying to log out and access his account. I don’t see a way to switch it back.
Is there any way to get my account back????????? It’s not switching back 😦 😦 😦
please help me mu game is stuck i was trying to get banges got drown and now i am just see fist sign no attack please help
I need help! I accidentally switched accounts with my husband’s email on mobile phone while trying to log out and access his account. I just wanted to help him with some tasks. I don’t see a way to switch it back. 😦 😦 😦
Is there any way to get my account back????????? It’s not switching back 😦 😦 😦
?
I haven't manged to play the game yet I've tried every server all of them give the "Disconnected from server" error
doesn't show up when you run as admin because admin has permissions for updates already, and your user account doesn't.
Also if spamming doesn't get anyone to answer you (likely because no one knows), engage support at support@toweroffantasy-global.com
my antivirus deleted my launcher.exe and doesn't appear in the quarantine , how can i fix this
Anyone facing this issue? My log in didnt count , im actually login about 4 days
Believe me I tried that. It kept it in his account.
how do u get those wings above ur name?
anyone else's appearance hall presets appear empty?
where can i find my character id? i created it in beta, but now my appearance presets are all empty
Just because no one is answering you doesn't give you the right to spam this message over and over again. Please refrain from doing so!
what is this T___T
my antivirus deleted my launcher.exe and doesn't appear in the quarantine , how can i fix this
so twitch drops anyone get them yet
wait a few seconds
Is there an issue with the server for SEA ? I have a Login Status Exception error ...
I can't login 😦
v
Errr anyone know how to fix the "Disconnected from server" error?
reinstall, and go into your AV and specify the ToF files as exceptions to allow
what is that background...
When I started TOF it suggested me Ophiuchus which is a South American server. Do you think this would be changed later? (Or should I just keep playing on the server) Because now I have a language barrier issue now and I have already spent money and some time into it.
I’m sorry, I’m just freaking out. He may have lost his account over this. I couldn’t find a logout button on mobile so I thought this was the logout button.
futuria down yea?
Can't login with google account. Says the url is a phishing website. any advise? or is it false alarm?
dont mind that but how do ya fix it eneways
where can I delete the "uploaded images" cause it says I cannot upload any more images
how do I know my UID? I want to report problem but got deleted
All I wanted to do was to help my husband with a few tasks and I’m mostly only using my cellphone. I didn’t think that the button would permanently switch accounts with his email.
hi Keep getting disconnected aftar i play several minutes, and sometimes while loading on 90%, is there any solutions to how to fix this types of issues?
yea. down. check #game-announcements
How to change name on the game? I'm willing to pay.
If you are worried and not getting an answer in this channel, try contacting our customer support over at support@toweroffantasy-global.com
I also wanted to help claim for my husband the twitch drops too, since we are both living in different time zones presently. I’ve already tried emailing TOF too. But no reply. He’s gonna lose his twitch drops at this rate…
is there any chance i can get the rewards from having streamed TOF for twitch drops? My viewers got them all from me being the host but i havent gotten them and by now it would be too late.
Need explanation pls
Support is busy, they are getting thousands of e-mails everyday. Be patient and they will get back to you
ANyone knnow why damage numbers aren't showing up?
Hold alt + click on the flag, it shows the team then exit
I use OBS for streaming, I've noticed that while on some loading screens and menu UIs (noticalble on simulacra, weapons, commissary, rankings, backpack, vehicles menu UIs) the GPU usage goes through the roof and background processes using the GPU gets laggy.
hi, my game keep getting crashed aftar i play several minutes, and sometimes while loading on 90%, is there any solutions to how to fix this types of issues?
does anyone know how i can delete tbs_browser.exe ? it says i need an admin to delete it although i am the admin
I can’t take this anymore, how am I going to enjoy this game on 300 ping?
My husband and I play on each other’s account sometimes to help out with tasks that need doing. We’ve done this with no trouble before on Genshin and there has a pretty clear interface. I couldn’t find a logout button on the smartphone so I clicked switch accounts on TOF and logged in with his email. Now he has my account. I want to switch it back to my account.
The box that allow us to choose the SSR of our choice. Will it expire after the 21 days or will it be able to be kept forever allowing us to choose different characters from following updates ? Exemple: Claudia or Friggs. @flint stump
Hello.. im experiencing a bug with the launcher, starting the launcher the game launcher crashes and deletes the app to start the launcher..
is there really no other way of paying in TOF rn?
I get that they are, but can they not extend twitch drops because this issue is pretty big ngl. I know I can’t be the only one with this issue,!
does anyone know how i can delete tbs_browser.exe ? it says i need an admin to delete it although i am the admin
I don't know how to claim my nitro, i've made an acc, signed in and can't find where to go
that’s happening to me too
How do i set the language to english cause my thing is stuck at chinese and the only languages are chinese and japanese pls help
Oh um, I don't think that's my problem, this is just what appeared in my settings when my game starts crashing te 90% when entering babel server...
Ahh ok
Hey guysss, the crash problem got already solved or itll be aftwr the update(itll be at night tho¿)???
Facing a problem, game keeps crashing. I checked the requirements and almost everything seems to fit. I have 4gb ram, Android version is 11, and have more than enough storage space. The thing I'm not sure about is my processor, I have a 2.0 GHz processor, which I'm not sure meets the minimum requirements or not.
are we talking in-game crash or the launcher crashes and self deleting @crisp tide
The box that allow us to choose the SSR of our choice. Will it expire after the 21 days or will it be able to be kept forever allowing us to choose different characters from following updates ? Exemple: Claudia or Friggs. @flint stump , I am sorry for the ping, I would appreciate an answer in the shortest delay possible so I can relay the message to thoses who also have the same question. If you cannot reply now, feel free to ping me or DM me. I am again sorry for the ping.
Is this considered playable?
I am not sure if it expires or not, but the Selector won't ever get updated, so you won't get to pick any of the limiteds potentially entering Standard Banner in the future
@gentle shore game crash, those at cutscenes, at 90% and etc, they said that theyll fix in an update, but did it drop already tho?
play on a server closer to your physcail location
nope, they not fix this on this patch update
My charcter is standing just outside Dr Claire's lab, and the game instant crashes on scene load, cant play at all :(
It is, it’s the closest I can get
how can i enter the game i dont know where the launcher is
So not this august 13 patch notes...?
Just bought this battle pass, but when and how will I receive the Bonus Rewards? I have yet to obtain them.
my game stuck on black screen
Does anyone know when will futuria be up ?
sadly, yes. i hope they fix this soon
whats the effect of simulacra voice in others setting?
damn, i see. well, try to make sure you didnt join a server in a region that is too far away from you.
Does TOF have support for buying currency?
Why does tof language options only show japanese and chinese for me?
I’m in Australia on Asia pacific, my ping keeps rising
Setting the average for 300 ping
Alright, I thank you for your quick answer, @flint stump . If I may ask, why are there showcases of characters that are not out yet from 7 months ago? The game released a few days ago. And why is it that there are multiples server that has a level cap higher than 27?
"File creation failed due to insufficient permissions or incorrect path.(7812013, 2)." Anyone help ?
is this bugged ?
where can we see ping?
Aftet launching a game after an update windows asked me if I allow cmd to make changes in the system. Wtf?
Talk about being badass, lol
illyrian server, anyone? can anyone of u play?
Futuria is up now i can play it
For your first question - the Global version of Tower of Fantasy is based on the chinese version, which launched in December 16th. Therefore you will be seeing characters that are not yet released. ...unless that's not your question and I misunderstood.
As for the level cap - that cap depends on when you started playing the game and what server you play on. Some servers have their daily reset earlier than others
https://www.reddit.com/r/TowerofFantasy/comments/wnsgaa/cheating_a_huge_problem_for_tower_of_fantasys/ Is the dev team aware of the cheating issues in the game ?
Yggdrasil from APAC
your local system account is set to prompt for those. if you switch to a windows admin account or run as admin it doesn't prompt
does anyone else have a problem in the cutscene of shirley awakening shutting down the pc?
Apparently streamers are literally getting teleported into infinite death falls due to people who managed to hack the client with incredible ease.
how to fix this?
do dailies reset at 5am or 5pm?
how bad is ping if you play in NA from EU? 100-150ms-ish?
Seems like Dev team only aware of your purchases right now😂
@obtuse pier games often ask for this but it's the first time windows command prompt asked. That's why I'm bit confused
is there really no other way of payment rn?
Then they better look at that, because these people also use the same cheats to hack characters on their account without spending a dime.
I can't login through google after the system update. Can someone help?
uh why wont my tof launch? i clicked launch but it sets me up on the launch app again
my launcher app is gone help me
i redeemed all the twitch rewards but for some reason only the chat frame isnt arriving? i have it in my twitch ivnentory and i got all the other ones but the chat frame just isnt arriving in my ivnentory :<
What's the point of hacking if the protagonist is op anyways plus with that drip
yea, i encounter it once and im denying it since my pc is used for working too
guys what happened with character presets?
Do you realize that if no profit is made the servers will shut down ? Don't make it look like it's not a problem.
I also denied. I don't know what happened. It isn't anything harmful is it?
^^
anyone know why damage numbers disappeared? i cant see any
I cannot seem to find the "boxy present thing". Can you grab me an image?
Is their a way to make my presets load and everything else in the lobby menu?
As for the first question, It is half answered. It is true that in thoses showcases, the characters indeed speak Chinese. But was it simply a test version or an official release? This is what bother myself. Also, since the "official release" was a few days ago, it made me wonder how these peoples got those characters. Will they be available in a near future? Or will it be a banner like in Genshin / Honkai? A temporary banner or a permanent banner? I know my message seems a bit unclear, if you want me to reformulate certain parts of it, please tell me which part so I can reformulate it. English is my fourth language which is why it may seem unclear. I am sorry for writting text.
cant figure, but better play safe limiting access into the system. im afraid of someone planting a soc eng becuz people intend to click without reading or just skip and click not paying attn to detail
Hi all. Faced a problem connecting to the servers. I already guessed that the problem is with my ip address, so I would just like to ask when the problem with some ip addresses will be fixed?
Was it Futuria ? It was closed for maintenance for half an hour. It's probably sorted now.
During the launch of TOF I selected a South American Server so is there anyway I can change it without losing my data to a North American Server?
no
Estrela
tfw no twitch drop in my mail yet (((
Does the import character feature work for anyone else?
I'm afraid I cannot help much then. Have you checked the anouncements ? There's probably something there about a maintenance.
When I say the chinese version was released December 16th, that means these characters were part of the chinese version, which is 8 months older than the Global version. The Global version is merely a localized version with earlier content that CN had. Meaning the character showcases you see on Youtube or elsewhere were recorded using the chinese version, by people that play or have played the chinese version. Yes, these characters will sooner or later come to our version as well, but we do not know when.
Ive gotten this error repeatedly and restarting like 5 times hasnt helped me. any suggestions?
why in god's name would the game recommend an asia server to someone in the EU, i literally cannot beat the floor 10 boss of bygone phantasm because i'm essentially playing tof turnbased
Checked. My friends with the connection everything is fine.
Thank you for making it clear and sorry for making you read everything I wrote.
I feel your pain
Oh no it is what I'm just saying is that even if u can get away of hacking from the devs ur still bound to be into huge trouble either with the same person u just hacked or karma will catch you it's just honestly best to wait for the servers to be cool down heck even if the servers are cooled down i would still find it ridiculous that ppl would hack into other ppls accounts just for characters when the mc is badass plus u get alot of summon items anyways when u grind like a beast.
No worries, that's what I'm here for!
I cant neither upload nor import anything, always get this message and during imports nothing shows up, empty menus
Are there any news regarding a potential GeforceNow release?
What do with this?
Someone threw in imgur links here for how to redeem
#technical-help message
💀 my launcher cant launch tof
me to
@flint stump
So my phone [ iPhone 8 with every specification criteria Marched+ i have 10gb storege] after loading It showing a black screen and it's crashing afterwards
It let me get in the game one time but when i went to collect stuff it crashed.
Sorry I'm not the right person to help with technical issues!
I may have a last question: Is there a youtube channel where I can subscribe to follow the current course of the updates and livestreams?
im trying to download it but its ?? im confused
why can't i download the game
I suggest taking a look at gateoo, but I believe he's currently busy playing the global version, though I know that he's been very active on the chinese version and has made a lot of content for it
@safe siren
So my phone [ iPhone 8 with every specification criteria Marched+ i have 10gb storege] after loading It showing a black screen and it's crashing afterwards
It let me get in the game one time but when i went to collect stuff it crashed.
My Game got deleted from MY PC for no reason now when I try to download it, it's giving an error...
The game keeps on crashing after a minute or two of me playing it, how do I stop this?
I am talking about the APAC servers and such
same bro
hey nothing is loading in the lobby menu/ appearance hall. how do i fix
then I'm not sure, I don't follow any content creators personally
Alright, thank you for your help.
anyone know why i cant see the key prompts for my attacks??
F1
Appearances selection is after the tutorial when you meet celine
im trying to download the game on ios (iphone XR) and its saying i have insufficient disk space even tho i have 20gb of sotrage free
thats not what i mean
I dont understand, I already made a character on that same server but it just moves my into create character again.
same 160 gb free space and wont let me
It only shows on tutorial
It doesn't show after that
thank youuuu <333
my game crashes when i tp, any fix?
I've even let it bypass my firewall and it still keeps on crashing, my pc meets the criteria too.
1sc and ill dm u what i mean
If start on a new server my other character won't be affected right? So it works like making a new save file
wtf? the game said there is an update and now my game is gone from my computer? what? and now I can't download anymore
Are there any alternate methods of buying stuff on Android other than Google playstore? It says "this item is not available in your region" for me
can someone tell me why cant i laucnh the game?
nothing is loading in all of these tabs so how do i fix this
so it wont let me download the launcher
I'm having same issue maybe appearance hall/presets is rip right now
FOR THOSE of you getting this FILE CREATION FAILED DUE TO INSUFICIENT... FIX: change the browse where to save the game and make sure another file of the game doesn't exist on your PC. IT solved it for me
How resolve problem dont star game QRSL.exe anti cheat problem 1-1016-1 abnormal
When TOF will optimized the game more? It's hard to play in 1600x900 resolution just to increase my fps
ty it worked lol
How have this problem my game dont lauch 😦
I get login status exception on my desktop but not on my laptop 🤔
do you know if there is a server transfer available at all yet?
i kinda made a do do and started on a server without my friends on it lol 😅
Hello I played on PC and created my account on it with my google account but on my iPhone i can't login with google and when i tried to recover my password with the e-mail of my google account it say me that there is no account with my e-mail so i can't play on my phone pls help me
having the same problem, cant even upload anything
thhank youuu it worked
when item for change server available?
Every time I try to open the game or it gives a white screen or it sends me to download an HTML, I can't open it
hi
well.... i already have another problem, this time the client of log-in just crashes and the icon of the launcher dissapear from the desk, then i can't actully launch the log in neither!!
Playing on mobile, everytime I try to join server it instantly crashes. Why is that? I can run other games like genshin, honkai, codm without much problems. Have 30 GB extra storage so i dont think its storage problems
in-game text is blurry/ghosts when camera moves how to fix this
50 dark crystals for the server being down for hours man thats some insane compensation
hello i just want to ask if i can bind my account to other accounts
My game keep crashing when i use teleport or any type that involve transmit after the loading screen it automatically exit the game, is there any fix to this?
What happens if i bind an account to an already existing account
Asking again, it always crashes when I go into the actual game itself, the loading screen and logging in screens are fine but it always crashes 1-2 minutes after I start up the game itself.
bruh why does it keep saying waderer limit reached????
@coarse crag Gee, probably because the server can't keep up with the player count
I feel like there's 9 billion people asking, but I'll go ahead and try asking too: anyway to fix a crash on PC that's a few seconds after first cut scene?
If I already created an account with google, can i use the same email address to create the account
Try to log in first, otherwise, not likely.
Anyone else having issues with "payment failed"
I've tried 3 different cards. All have money on them, but each of them fails.
whats happening?
Hello I played on PC and created my account on it with my google account but on my iPhone i can't login with google and when i tried to recover my password with the e-mail of my google account it say me that there is no account with my e-mail so i can't play on my phone pls help me
anyone know how to fix having "Binding failed" show up when trying to bind an account to google
My game crashes every cutscene, any way to solve this problem?
checked ur gpu drivers?
did you use the google email, or did you click the google icon that prompted you to select an account?
Because the icon doesn't link to the email, it links to your actual google account itself
hi I need help cause everytime I try to enter ruin a-03 my game cruszes if anyone can help me I will be very happy
Tried saving a screenshot but fail to find the pathway for 'C:/Tower of Fantasy/Screenshots/'. idk if im just being dumb
my launcher won't work
Google icon on my pc but thé actual problème is there is no Google icon on iphone
i got the same problem they say they gonna fix that in the next 48 hours
Do any of you have the same problem? Can't log into the game via icloud for an hour or so
most cross platform games don't support the google logins on apple because those are apple account restricted, so bully on them if they make it work
Too...
I got the same problem as you has anyone helped you yet?
i have the same issue
My game crashes every cutscene, any way to solve?
same issue
I try to stream on discord and it streams discord instead. does anyone have a fix for this ??🥲
That really kills ur motivation huh?
same issue
- @honest grail
Hm, other than that being really desperate, the server is likely struggling to keep up with the playerbase try a little later. - @molten orbit Lmao OBS, probably just a bug, make a ticket.
- @round jewel Check your drivers, otherwise, your phone's RAM might not be able to keep up. Try turning not display settings.
- @verbal notch Not sure on this one.
reinstalling the launcher solved it for me
Great i cant read anything alongside with not being able to see anything

Hello why i cant import a character?
it wont let me use a ticket and they are abusing the bug it makes the game probably idk
you have to email because #991112118843740160 is turned off right now
my game crushes when trying to enter a dungeon or load a cutscene
I just want the limited pass. 😪 the avatar is cute.
how to share crew invitation to world chat
and on popular tab, it dont shows anything
Nah, otherwise I wouldn't be here
pretty sure you got the same thing I do where you can't see anything in the lobby right?
Heya I cant login cause the google thingy not working its saying the its pushing site or something.
yup, same, yours alr solved?
it worked thanks
- @honest grail Still a liiiittle desperate =,but hang in there, my friend.
- @molten orbit I doubt they're abusing the bug, it's probably just clientside.
Nope haven't found anything to fix it I even repaired my game didn't work. Oh but I installed it on mobile and for some reason it was fixed
since i started the game 143 Yellow, 50 Red, 483 Purple pull and game gave me only 3 ssr. this game RNG Really bad. someone is get 4 ssr with 50pull. even some not. most people got 4 ssr for 50 pulls I'm really going crazy. genshin is 5000 times better than this game. im quit bye
When do we get to play with a controller ?
Did anyone try to log in via apple id? i can't do it for some reasons. the page doesn't work. even on a website
no problem
how to fix launcher not opening?
hello, when I log in at the launcher nothing happens. the TOF icon shows in the taskbar then disappears and the game never launches. already tried re-installing
this time my tof keep crashing, i already force stop it on task manager. but still crash
alright lemme try
same issue anyone has a fix?
have a Login status exception after router crash, for about 5 hours, i allrdy tried unloging the launcher, trying to join about 50 times, even had a break fo about 2 hours between the join trys and also tryt game repair and pc restart, but nothing helped 
For launcher issues, reinstall. @south sleet @echo fossil
I did but the same issue remained
**Help required **
i cant see my damage numbers anymore. any idea how to enable them again?
anyone can help? i had tof and i've had to uninstall this bc of crash so i want to re install and this is what happening
Not really a fix but install the game on your phone and then you can save your preset there, hopefully a actual fix comes soon
Recommend turning antivirus and firewall off as foe some that helped as well
i already reinstall the entire game 4th times dude isn't fair
hope so too i playing on pc so i trying this thx
hello i just wanted to ask how to bind my account to other account?
Hey there, just wanted to start the game and launcher has dissaperead both from desktop and folders of game. how do i fix this
Same dude!!
Don't recommend it at the min as there seems a issue on that as for me I have connected my email account to Google but it sees it as 2 different accounts so wait a bit for that
If uninstalling the launcher doesn't work try to create an exception using for the progame through the firewall like @hasty tide said.
same
My setting in game keep changing. Does anyone know how to fix this?
Make sure you don’t have antivirus or firewalls on I had to delete Norton to stop mine from getting deleted
That was a suggestion my game runs just fine 
I can't open ToF I'm always getting forced to get out from the game
My setting in game keep changing. Does anyone know how to fix this?
It'll likely work. that's what I have to do with Ubisoft lmao
if im in pc
can i log into my account if its binded to my google play
You don't read do you 
Me I using galaxy s20 fe 5ghz I have it lagging
so am i forced to reinstall tof or ? @delicate totem
Hello, whoever has this bug pls go to Tower Of Fantasy > Content > Paks, delete Hotta-WindowsNoEditor_0_p.pak, Hotta-WindowsNoeditor_0_p.sig,Hotta-WindowsNoEditor.sig, launch the launcher, repair the files, and log into the game again
i have a huge bug i can't choose any servers so i can't play xD
Hello, i wanna ask a question. So i play on phone, and i login with an email/google play (with the G (google) icon). I wanna change to my other email. So i switch account, but they didn't give me other google play acc. Instead the give me the same one. How to fix this?
Can some one confirm on this
and i have a good connexion *
Sometimes my keybind icons disappear in game, any fix?
I've been stuck for entire day not be able to login, I just did some digging and read some log report in system cache and figured out, 2 of my friends confirmed works, hopefully it's a fix for everyone
WAIT OH MY GOD i didn't know it unninstalled the whole game too
it wasn't like this in beta
oh well gotta wait 2 more hours on downloading
I’m not sure if it’s the same issue your having but once I deleted Norton I restarted my pc and opened the launcher again and did the update and it finally stopped deleting it all from my pc, so you might not have to reinstall the whole thing but try making sure you don’t have a antivirus on and all that and see if it that works otherwise I’m not sure sorry
Any fix yet on getting stuck at 90% in loading screen?
**Help required **
i cant see my damage numbers anymore. any idea how to enable them again?
Can you dm the process just to suggest for others to try
Any info on how to get past "Payment Failed" with credit cards on PC? Has it been addressed?
uhm I can't open the fcking game for days now? someone help me fix this sht?
Not sure why this is happening.
you uninstalled the whole thing? What I did is just reinstalled over the existing one
Basic settings > Hide CS -> Off?
Hello, I don't know if anyone has done this before, but yesterday I tried to pay with my google play balance and it didn't work. My balance is sufficient I don't understand
So, anyone fixed this ?
||did they fix any crashing problems?||
Did you try the pinned message
Please don't uninstall your Anitvirus, simply turn off the shields for a moment to download and the and make an exception for the .exe file, @limber wing and @cosmic ice.
might be a firewall protection that your antivirus is activating. you might have to manually approve the game in the antivirus for it to stop doing that
is it currently set to off, ill put it to on and see if anything happens! - no luck :(
Tried to update the game, launcher disappeared. Tried to reinstall, lacking permissions. Game worked fine the past few days.
anti-virus software doesn't work as well as most folks thinks it does. The issue is your software and not the game.
Your anti-virus software needs to have you manually tell it to exclude the game / game directories from scanning
When i try to play the game it says update error how do i fix this?
@obtuse pier and @ripe granite are both correct.
Yep exact thing happens to me, had to uninstall my antivirus for it to work
honestly imo i think the windows protection and common sense are both good enough
Can i customize my character again even after progressing through the story?
i cant chat , although i am level 30 rn,
My id is lose why??
Seems real sus but I'll look into it T~T I already gave firewall permissions etc
yea, I just use windows defender and call it a day, specially since they push most of the zero day patch and scans out in update windows from MS.
uhm ok what a helpful server ig
yes, altough the game doesnt really tell you that.
i tried but sadly exe file is not in folders anymore. imma have to reinstall then
how? is it still in the pre-set from the home screen?
I thought it was sus too, got worried but my friend had same issue, the anti virus kept deleting whatever the update was, game was fine before
Guys, how do you display your vehicle in the character info?
Hello I have a problem i Bought 50$ packs but I dont get bonus for 1st purchase. What is going on ?
suddenly went out.. was playing till then.. whats the issue??
i cant buy anything in the store because it keeps saying 'payment failed' but i have more than enough for what im trying to buy? any help?
unfortunately that's the anti virus software working as expected.
Any fix yet for the stuck in 90% loading screen?
exactly lol. too much trouble to install a whole antivirus! @coarse crag either from the main menu or in game. once you progress far enough you can go to backpack>outfits and then change it. the outfits button will appear i believe once you get the dual sword weapon thingy from the story
the game closes all the time it's unplayable for the quests the draws also it closes all the time it's really annoying since the release I made requests for assistance without news: ((I'm on samsung galaxy s22)
(sorry for my bad english I'm french)
People spamming in server valstamm that made the chat keep glitching and i got kicked out form server for the the spam and stuff
Hello, I don't know if anyone has done this before, but yesterday I tried to pay with my google play balance and it didn't work. My balance is sufficient I don't understand
alright, day 2, lets see whats going on...
???
Game goin fine as intended whatever you guys having past few days with no fix lol 
ahhaa.. found it.. game got an update.. but didnt mention anywhere.. after restarting launcher its fine
any fix for payment failed yet
Press unstuck
Having a strange error where nothing appears in presets at all, not my saved ones nor most popular etc.. has anyone experieced this? Its just empty. Cant change my appearance at all
why is there nothing in the popularity vote character customization??
annnnnd we got an idiot already.... trying to say there's been no fixes...
AVG: How to add an exclusion. You should add the Tower of Fantasy directory (ie. C:\Tower of Fantasy\ or D:\Tower of Fantasy for us big ballers) https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Antivirus-scan-exclusions
Avast: How to add an exclusion. Same path as above.
https://support.avast.com/en-us/article/antivirus-scan-exclusions/#pc
check messages from @naive rune
the appearance hall is bugged as of now lol. it wont load at all for me
Then tell me why people still having login failure since friday then
Ok so its everyone then hmm. Have we roprted officially
Umm I am having a Login Status Exception?
dont work
I'm having the same issue. I contacted customer support in the settings
Close and reopen the game
hello, pls check this one out , I just got it fixed for me and my 3 other friends,we weren't able to play the game since download for the past 2 days but now we are finally in game woohoo
not sure but im guessing the higher ups are aware of it.
We would have known if they stated thr issue but they didnt
Can I delete account in one of my servers?
Hello, I don't know if anyone has done this before, but yesterday I tried to pay with my google play balance and it didn't work. My balance is sufficient I don't understand
Contact customer service in settings. I'm having same issue
I have a Login Status Exception and I don't know what to do please help me
simple: BECAUSE THEY ARENT READING SPECIFICATIONS AND THEY KEEP SPAMMING THEIR SHIT. they arent reading, they arent listening, they arent being sensible. i left yesterday because i got sick of telling people to STOP SPAMMING ISSUES, and to just read FAQ, and to use website to report issues so they have a collection of reports so they can repair things properly, but NOOOOOOOO, they think they know everything, and continue to spam a discord where only SOME people have power, but not the right kinds of power and knowledge to fix things.
WHAT ABOUT THE CODE?(import code) is that not working too
Ok man im nnot readin that
i'm waiting in the menu now xd
anyone able to play this game on mobile data? mine refuses to even enter the server at all
you could give it a try if you know a code of a preset you want. but personally i havent tried it yet.
and that, within of itself, is the epitome of everything that's wrong. in its very essence.
also also: the search feature in the upper right / top of your discord client is helpful because you might find the answer given to someone else earlier.
After i rebind some controls, they stay there, but when I switch to phone on the same account and back to pc, those controls are reverted to default. Is there a way to fix that?
Hello, i would like to know what the game means by this. Whenever i try to create a character on eden servers this pops up and then it says "connection timed out"
YEY IT WORKED WOOHOO ENJOY the game and being yanked by bosses
I got that pop up too
why it always appear when i launch the game?
You just wasting your time bekng angry to some strangers 
Wanderes Creation Limit reached basically means, the Server is full atm.
Can confirm. Same issue here, nothing is loading. No public presets, nor my own presets.
sounds like the settings are shared and it's re-writing the server side every time you switch platforms o.O
AAA ITSNOT WORKING TOO man....
Yes I emailed support because I purposely put money on my phone and if I can't pay I'm disappointed
Yeah it’s full forever they already up’d the character limit for Eden and now it’s full again
can someone tell me how to disable this from my hud?
@sharp dune@lilac swan i was afraid that was the case x.x
Thats why i have 5 Accounts on Eden :kekw:
so it's tof's fault and there's nothing i can do right? besides changing it everytime i play on pc
ahhh, thank you for explaining. Do you know any other English speaking servers in Asia pacific i can go to?
Yup. I got a prepaid card especially for this game. So I'm in the same boat.
can i change my appearance later? :))
my game crashed after cutscenes help
where do you find the launcher? after my antivirus basically deleted the launcher shortcut, its hard to find in the directory
:(
You can, but costs a voucher or dark crystals? (Depending on what you change)
im positive youll be able to. the devs just need some time to resolve the issue at hand.
well, mostly as far as i know, ton of people in the asia region speak english. u just have to be nice?^^
Is there anyway i can refund my battle pass so I can use it on different server? Any hope?!?!? T.T
I wouldn't think so; if you open it on PC and come back to PC again and they're the same that's what would cause it.
@inland rivet If you add the directory that matches where yours is installed, that will cover the launcher and the rest of the game's files.
Eden server is closed i think..
ohh
Im still having a problems with the 'disconnected from server' its been days now
so the launcher shortcut will come back? ill try it out
the launcher is not working
so i uninstalled and not now is letting me install it again
is there any difference in the servers gameplay-wise? or is just literally only a different server
Anyone has bugs with "secret of Aida" quest ? It says move to the first power supply" but even if I'm on the ping it doesn't do anything
just a different server
help pls 90% its stop
can someone help me with this? "login status exception"
If the launcher is missing and you don't have the launcher EXE file anymore you'll have to reinstall. But; that's how to stop your anti-virus from doing it again
jesus christ this "update" is amazing, thank you though
is there any way to check file integrity?
yesterday downloaded like 20gb out of 21 then update came out and now it says i need to download 21gb again
hello pls let me know if my solution works for ya 😄
yes in the gamelaucnher under start
one might think they had enough time to polish these basic things on cn so we dont have to deal w shit like missing exe files
can someone help me with this error?
hey so this is blank and import isn't doing anything
i've restarted the game about 4-5 times now and same thing
Has anyone had a problem with this recently?
you have no money i guess
the appearance hall is currently bugged. youll have to wait for a fix
My import is blank
o nvm^
repair?
it's greyed out for me
is anyone having problems with the launcher
Do you lose exp if you try to go above the level 30 cap?
yes this will check you files
can i import and stuff later from the backpack?
I do, I'm able to buy things except when I try to buy things on ToF it doesn't let me for some reason. It's probably my bank being stupid again but I was just making sure this wasn't a bug or something on ToF's side
yes as you progress through the story. but even that is currently as of now
Having this problem for days even when it was working fine before
it was kinda a joke since tons of bank do have a problem with purchasing in online games, so does mine. the first u have to do is call ur cc company and ask them. if it does not help, contact the support here.
I made the update this morning and the game just disappeared, so I uninstalled it but now, it wont reinstall (it will start the base folders and stops there, no window open after I click "install") and the leftover files I can't do anything with despite being administrator (my PC tells me I still need an admin to grant me access to the files). I feel my game is dead dead :c
does that mean I can no longer create a character in that server or I can just wait when it isn't full? cuz all my friend already made their characters in the fate server, and I'm afraid if I make mine in different server we can't play together
Ughhh that's so annoying. Literally for a 5 dollar purchase they act like I need to be protected and my entire life is at stake here.
you just have to wait until some people leave
my tof opened with "software update available", i did it, opened launcher, pressed play, nothing happened i opened it again, and then the launcher shortcut deletes itself but the rest of the game is still there. tried to reinstall the launcher and it doesnt work either :(
protection against scammers isnt annoying and 99% of the time, on a first time purchase you have to go through this ^^ its okayish / normal since, they dont know if its u or not ^^
does anyone have some sort of fix for the keyboard mapping issue ? i have a french keyboard and its a massive pain to play with. Switching to ENG keyboard on my pc doesnt work.
Well they should considering on my phone i need a THUMB PRINT
ooh nice, thank you
i try this and dont work :c
4th day of not being able to play the game on pc coz of crash issues 🙂
welcome to 2022 ^^ i have to verify everything with my phone. but if its 1st time purchase which never shows up on my CC, i have to call security from my CC and tell them its me ^^
my launcher is not working now
same, not just normal crash, it also restarted my pc 🙂
Hello I've been asking for a couple of days, how do you stop the game crashing during story battles
Any fix for 'getting stuck at 90% in loading screen' yet?
I’m having issues joining any server. It keeps disconnecting me
have you tried turning it off and on again? 
tried all suggested fix, still didn't work. My pc specs are even above minimum
I can't import any characters? and appearance hall is empty
Guys it's been 3 Days now. And i still haven't got my Twitch Avatar Frame yet... What should i do? 
works in my phone just fine tho. it's really weird
Yup. Email customer service in settings
bugged right now. @hexed yarrowtwitch avatar frame? nani
HI?
quick question, can i unbind my emai and change it ?
I cant connect my twitch to tof account whenever I try to connect it says the site cant be reached how to fix this
Hello, How do i fix this?
help😐
nope did not help 
hey anyone else got this issue and knows how to fix it? o:
lol, not much to help on if its just a black screen.
how to change character gender please
😐
everytime after the update , i get the Login Status Exception, Exiting the game ! , Any solutions ??
I had this too and now it wont even show me the error and close the window without doing anything
maaan really want to play the game on my pc, but the crashing rlly ruins my experience lol
I cant connect my twitch to tof account whenever I try to connect it says the site cant be reached how to fix this
is this normal the update buged and trying to download the whole game again?
if people would know a "please, could someone help me in x y z" i consider to help them honestly. but since i got flamed for helping 2, im not intrested in it :3
who has flamed thy for assisting!?!?
they rlly need to optimize the game better lol.
everytime after the update , i get the Login Status Exception, Exiting the game ! , Does anybody have any soluion Thank you !
How do I fix this?
Hey I have twitch drops that never showed up for TOF does anyone know why? My twitch and account are leaked and I made sure its the right server. I think it may have bugged because I have the notification for the items but nothing is there
hello this is also the previous step before that I forgot to include
i do not call names but it was privately since he was not that able to understand it correctly.
Any fix for this? It just go back to server selection on pc
i will try this
Hello everyone! Is there any way to change the email address of the game account??
lol ignore them. youre not obligated to help them and if they get pissed at you for that then they can eat dogpoo
Crushing contunies…
i changed the download folder and it fixed for me
Hey I've had problems since yesterday that I can no longer log in via google and the virus program blocks the registration
pinned messages
you have to manually approve the registration site in your antivirus
i'm trying right now, but i can't even delete the old tof ordner..
I am currently the guild leader for H e n t a i (no spaces) but when you search it in crews it doesnt show up, but the guilds H e n t a i Haven and n H e n t a i show up. Any reason for this? its making it hard for people to join https://prnt.sc/vC_mz6_9G-xo
yea, im writin g a document with the most popular issues so maybe someone can pins it and shows them. so the frequent questions can be answered.
mayhaps because it has a bad word in it, the devs are not approving of it?
oh god how does that work 
bruh ☠️@idle cradle
Is there a fix for getting a BSOD when closing the game?
But they allowed me to make the crew using that word, so its not banned?
Can I just ask. If this happened after the game detected an update and deleted your game launcher? This happened to me and I uninstalled the game and are currently reinstalling it
