#xbox loading screen issues

2252 messages · Page 3 of 3 (latest)

deft haven
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Gamepass comes in tiers, only Gamepass Ultimate has cloud play (as well as containing multiplayer, PC gaming and the EA early access thing).
Also, yes, if you just buy the game in the store, you don't have cloud gaming

primal wing
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Ive had GPU since day one so I didn’t realize cloud was only a GPU thing

deft haven
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Hello fellow GPUdude

sturdy seal
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I have GPU but I'm game sharing and I'm not the owner so I don't get the perks like cloudplay and such

old ivy
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I hear this has not gone great for the monkeys they've been QA'ing it on. 😬

compact belfry
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Can make game very laggy

heavy compass
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infact the more news that comes out about what exactly happens during those trials, shows so far the results are quite fatal, so as much as some people might wish for the day we'll control our devices via our brain implants, the time of the borg is still some distance away

compact belfry
heavy compass
compact belfry
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Well I hope that they are still industrializing the sector in a better place

cobalt knoll
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You are great bro been trying to get back into my save for about 2 weeks or so now

viral nest
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so whats the latest on this bug?

sinful spear
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Do we have a solution to the loading screen glitch

primal wing
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Full on solution not yet. But as a work around if you have two controllers connected(or any other accessories like headphones or a media remote perhaps), disconnect all but one controller and then you should be able to load. If you only have one controller uninstall the game, play from the cloud to put your MOLE into storage and then you can redownload the game and play normally, just remember to put the mole back into storage before quitting out. Also doing a full power reset(power off, unplug and hit the power button a couple times while waiting 30 seconds) some times gets you in enough to get the mole out of inventory

sinful spear
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Thanks lots

leaden sonnet
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I've had this problem on 2 separate accountals. 1st base was massive and caused "overlooked lag" for co-op, meaning everything I get to the boarder of the base I crash. 2nd, my personal brand new map won't load and there's nothing to cause lag, I'm at the starting zone with maybe 8 thrashers and 4 crafter stations, no luck loading even after multiple attempts of previous saves.

kind comet
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I’ve been struggling to play this game because of this issue. I started on a co-op game, it was great. About 10 hours total of game play on that serve (not as host) it failed to load. Today, I started my own, it was going great till I unlocked, and built the m.o.l.e., it wouldn’t show the effects when using it. I restarted the game, Infinite load screen issues. Did all the power cycling as mentioned above, nothing worked. I ended up loading a save prior to me unlocking the m.o.l.e., that loaded fine. Unlocked the m.o.l.e., built it, used it, saved and exited. Tried to reload the game and same issues again. I’m on a Xbox series S, and issue is present both with cloud saves and local.

primal wing
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the issue in the cloud is a new one. By cloud saves you are actually playing the game from the cloud correct? Like uninstalling the game and then choosing to play from the cloud rather than installing?

narrow ingot
abstract radish
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Just wanted to be part of the thread and say, “wow, what a very long thread this is.”

compact belfry
abstract radish
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Yeah, I know. Haha

old ivy
abstract radish
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My guess is yes it is

primal wing
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it is

viral nest
cloud palm
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I'm just here to wish everyone a happy 2024

primal wing
old ivy
remote tangle
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if you can do it rob you hips are fine 😉 if not... well than you need to see a doctor after this...

heavy compass
compact belfry
rancid grove
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chat how can a mole brick a save 😭

primal wing
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thats the question of the century!

heavy compass
viral nest
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This is one way of dealing with mole problems

heavy compass
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in actuality this is us trying to get away from it but its not working😂

finite saddle
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Hi, when i have this issue on my xbox series S, i just quit the game and return to home screen and then, reboot my xbox. After that, i start the game and my last saved game load fine. Hope it can help

zinc sigil
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I downloaded the game last night I played for hours but this morning it is an infinite loading screen I have done all the mentioned fixes above still nothing. Any thoughts

primal wing
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You’ve done the multiple controllers/accessories thing, power reset and the cloud to put the mole in storage?

zinc sigil
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Only have one controller lol

primal wing
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No headphones or anything like that plugged in?

zinc sigil
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Ya I have headphones that jack in to the controller

primal wing
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I don’t think that populates as a second accessory but if you haven’t try rebooting the console without the headphones plugged in and see if itll load.

zinc sigil
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And I can load in to put the mole in storage

primal wing
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So even with the mole in storage it’s a no go?

zinc sigil
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I can't sry

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I can't load in to put the mole in storage

primal wing
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Do you have access to cloud play?

zinc sigil
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Well on my 20th restart it finally let me in lol

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Lol just keep trying tell it let's you in

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Lol

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Thx for the help

primal wing
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Make sure to put the mole into storage before saving.

zinc sigil
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Will do

versed vessel
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I couldnt load my save till after I crafted the mole

digital willow
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Hey my friends game crashed and I cant load in on his world. We both restarted and he can get in fine but i am stuck on infinite loading

digital willow
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Undoing accessories and controller worked

crimson spoke
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@digital willow like turning your controller off then on then playing worked? I’m having same problem right now

digital willow
old ivy
# rancid grove chat how can a mole brick a save 😭

The actual tech is above my pay grade, but my understanding is that it is related to the MOLE mode UI system, which is unique to the MOLE, and seems to have elements related to it which get tangled up with settings and controller handling in a way that can lead to sadness.

viral nest
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So @old ivy is the team any closer to understanding this puzzle?

What's the latest you can tell us?

Ps. Yes I get this issue on my xbox series x. I don't put the mole away.

A xbox restart fixes the issue

unique oak
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Ok, thanks

glad hawk
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hi new here. read through all of this info here. I too seem to have issues with the game loading in a previous save.
If i open a new game, save that, then load the old save from inside the new save it will sometimes work.
other times i'm not able to play for 2 or 3 days at a time because it wont load a game at all

It is pretty consistent though that on any new game i start, it all works and load without issue until i get to the MOLE.

It also seems to only happen to me when im trying to play from Xbox. I havent had any issues with the game on PC.

Hoping to see a fix on the issues as id love to continue playing the game with my friends on Xbox from PC!

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side note: while waiting in the infinite load screen i can still hear my Machines and etc running in the background

halcyon creek
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I was just experiencing the infinite loading screen glitch and performed a system reboot. When reloading it was very stuttery with the loading icon but it did successfully load me into my save

trim parcel
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Thank you!

novel crystal
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I don't know if this had been posted yet, but my work around is to make sure techtonica is closed and clear the alt Mac address in the xbox setting. That will trigger a restart of the console. Open techtonica and choose load game not continue. You can leave the game and go back to it as much as you want untill the quick resume pops up on the top right of the screen. At that point, you will have to reset the alt Mac address again to load the game. That's what I've been doing since this problem started happening and it's worked every time.😵‍💫

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Alt Mac address is in the network settings menu

deft haven
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And have you tried just restarting the console instead of forcing the restart by resetting the MAC address?

Others have power cycled, so I'm wondering if your method is just a (maybe complicated) way to to a cold reboot, or if the MAC address is part of the solution for real

novel crystal
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@deft haven just resting the consol dosent work for me. I have to clear the alt Mac address to load the game.

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@Jan restarting

remote tangle
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I mean this bug is more than odd at best we should ask joey or Lauren about a detail analyse it will fill a whole video that for sure.

deft haven
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Interesting, @novel crystal , thanks for that data point!

primal wing
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The mac address reset restart might not be the same as a restart restart. That might be why it works and a regular restart doesnt. Just saying this because I can replicate the issue with the same MAC address as I do when I dont have the issue.

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or maybe there is actually like 6 different things triggering the issue which is why they had thought it was fixed and then it wasnt

novel crystal
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Just to clarify/add to this, I put the mole in a box this morning and the game loads normally.
So with mole in inventory-
I have to force close and clear the alt mac address and the game will load using load save only. Not continue game. If I use continue game it will not load and I'll have to force close the game and clear the alt Mac again. Just clearing the alt Mac dosent work. I have to force close the game first. Same if I leave the game for to long.
For example. I can play the game and switch over to youtube for a bit and go back to the game and it works just fine. If I leave the game for too long, (never timed it but around 20-30 mins), it will trigger a quick resume of the game and it will not load. I have to force close the game then clear the alt Mac.
If I want to play the game the next day, even if I forced closed it the night prior, I have to launch the game, force close it, then clear the alt Mac to play it.
Don't know if this helps but you can't have too much information when there's a problem

primal wing
compact belfry
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How much is the pc equivalent cost to the performance of an Xbox series x

novel crystal
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Cost of a gaming pc setups are pricey, Maybe one day but for now consoles are cheap, easy to use and everyone in my house can use it

primal wing
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I have a gaming PC, a steam deck and all of the consoles, I use the gaming pc the least by far.

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they are also way less likely to break. In my entire life ive had to have one console fixed, which was an issue that came in an update with the PS4. Ive had to do numerous repairs on my PC including a few RMAs that left my entire PC unusable for gaming or otherwise. One isnt inheriently better than the other, they all have their use cases. I just prefer playing games on console over PC and steamdeck as a PC over my desktop PC is that is an option for the PC game I wanna play

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steamdeck is a computer, its a handheld computer, I played 100 hours of BG3 on it, but yeah this is more a #😎-gen-off-topic discussion

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it does not only stream, it can but it also can play locally. I have like 500gb of games installed

cunning garnet
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It’s the M.O.L.E for me any way if you put in a storage box before you log off you won’t get the infinite loading. If you I forget to do that I just restart my xbox and it gets past the infinite loading

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But if you do that just know you will not have that outline you get when digging. When M.O.L.E is put in storage box

deft haven
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Can I ask to keep the off topic limited, I really would like the devs to be able to find the information in this thread instead of console vs PC discussions

flint charm
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Thanks for the thread. Power cycle worked for me.

crimson spoke
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Hey I can join the world just fine, but my friend can’t load in even through cloud play. He also tried to unplug headset and turn off controller, nothing worked anyone got a method that worked for a friend trying to join

old ivy
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Hi, iBob. For clarity, your friend can join a multiplayer session with you? Or can't load your save file?

viral nest
crimson spoke
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I just realized I can’t even pick up plants when I’m loaded in though so idk if it’s my end. I’ll try to use a earlier save

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Used an older save file so it’s fine for me but he could not load into my save as well

cunning garnet
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That issue is think they said it was closing the game before the auto save was done I not sure tho

viral nest
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I have had some times where I load the game and can't collect or place any items.

I do the normal power cycle method and everything works again

astral stag
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thnx

old ivy
viral nest
simple orchid
# viral nest Rob, sometimes I load a game on my xbox and it loads the game without the infini...

FYI I had this regularly pre 0.1.2, but not on the latest. If it loads now I can always pick things up, but it used to be my first test on loading, before I wasted any time flying around only to find I couldn't edit. Current one only has potential of 2 flaws if the load actually works, one being a machine that often has no power until I remove a floor tile ( already mentioned and known ), the other is that once in a blue moon some powerfloors etc won't appear, leaving conveyors in midair. That only happened twice in the current version though, so ... meh ?

glad hawk
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Is this still an on going issue or was this fixed in recent update?

primal wing
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Still being worked on. The last update seemed to fix it for some but not all I believe.

simple orchid
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Still a problem for me, off an on. Power-cycling always fixes it though, when it does happen. The MOLE thing is a complete non-issue for me, and doesn't affect the loading. Mainly happens if any other game or XBox feature is used in between Techtonica sessions for me. YMMV

viral nest
obtuse rain
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I still can't load my new save even after hard restarting and power flushing my system. Im a little frustrated that nothing is working. Is there anything else I can do?

primal wing
# obtuse rain I still can't load my new save even after hard restarting and power flushing my ...

as a work around in the meantime if you have two controllers connected(or any other accessories like headphones or a media remote perhaps), disconnect all but one controller and then you should be able to load. If you only have one controller uninstall the game, play from the cloud(if you can) to put your MOLE into storage and then you can redownload the game and play normally, just remember to put the mole back into storage before quitting out.

deft haven
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Hi team, any news yet on the bug front regarding the new update? I'm aware you will only really know once people play it, but I'm curious if there's a patch in this update or if I need to calm my hopes.

mint plaza
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the biggest issue is that while we believe it's fixed, there are a zillion causes for it, so i cant say anything

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like i wouldn't bet my house on it, but i'd bet like $20 on it

velvet gull
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At least hopeful is somewhere

mint plaza
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100%

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i would adore closing this thread lol

primal wing
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how about 23.99, the current price of Cave Factory

mint plaza
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that works

velvet gull
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I too would love to see this thread closed, this is honestly just ridiculous lol

viral nest
primal wing
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Techtonica's real name gleasoGiggle

viral nest
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Oh I didn't know that. I thought it was possibly another factory game I could get on the xbox lol

I don't have a twitter account as I can't be bothered with all the rubbish in there

Thank you.

mint plaza
deft haven
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Thank you, Puddle, any willingness to bet is great to hear!

worldly trellis
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i am having this exact same issue. infinite loading screen.

mint plaza
primal wing
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also if you have a second controller or other accessory, like a headset, disconnect those and try to load.

worldly trellis
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huh?

primal wing
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if you are having trouble finding the pin if you are on mobile you can swipe to the left and you should see the pin icon. But to make things a little easier as a work around if you have two controllers connected(or any other accessories like headphones or a media remote perhaps), disconnect all but one controller and then you should be able to load. If you only have one controller uninstall the game, play from the cloud(if you can) to put your MOLE into storage and then you can redownload the game and play normally, just remember to put the mole back into storage before quitting out. Also power cycling has been known to help and can get you in enough to store the mole if you cant play on the cloud. To power cycle fully shutdown your console, unplug and hit the power button a couple times, wait 30ish seconds and plug back in.

worldly trellis
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um?...my brain is...melting

mint plaza
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are you able to look at the pinned posts in this thread? and are you on desktop, or mobile?

worldly trellis
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no.

primal wing
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just let me know what you need me to break down and I will thumbs_up_dragonite

worldly trellis
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just how to get it load without it going into a infinite loop

primal wing
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Do you have a second controller or other accessory connected like a headset or media remote?

worldly trellis
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i do. but its broken and won't turn on even with a battery pack

primal wing
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so its not like plugged in to your console or anything?

worldly trellis
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no its not

primal wing
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okay so then thats not an issue. Are you playing through gamepass and if so what level of gamepass do you have?

worldly trellis
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i own the game

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bought it before any updates came out

primal wing
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do you have any level of gamepass as well or no?

worldly trellis
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gamepass core which is gamepass and xbox live combined

primal wing
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okay then no cloud. option then so then youve got two things you can try. One works for most people at least enough to get the game to load once, the other has worked for a couple people.

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You can try power cycling your console
Turn off console
Unplug console
press power button a couple times
wait 30 seconds - 1 minute
plug in console and turn on

worldly trellis
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hmm.

primal wing
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make sure the game is fully closed, sometimes it likes to stick around still, and then try to load your save

worldly trellis
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with games i have tried the last 3 options which usually works

primal wing
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If that does not work you can try this

Settings > Disk and Blu-ray > Persistent Storage > Clear it a couple times > Back to Settings > Network > Advanced Settings > Alternate MAC Address > Clear > And then reboot console when prompted.

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either way if you do end up getting the game to load make sure you put your mole in storage before you save and quit the next time

worldly trellis
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i don't like changing my ip address

primal wing
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you arent changing your IP address

worldly trellis
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uhuh.

primal wing
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unless you manually set one you wouldnt even have an Alt Mac Address, its just another way to fully reset the console and clear any temp bits that might be sticking around

worldly trellis
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windows

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we have spectrum internet

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i am gonna try the powr cycle for my xbox and see if that does something

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ah power cycling wored

primal wing
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good, so like I said just make sure you put the MOLE in storage before you stop playing, that should keep you up and running without having to power cycle a bunch

worldly trellis
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ok.

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thank you for helping

worldly trellis
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so just remember to store my mole before saving

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just keep things working not having to power cycle everytime i want to play

primal wing
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yup, that should keep you working

worldly trellis
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awesome

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i once built a quick circle of conveyor belts and put the 2 alien cubes on them

serene turret
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so does the mole make it so you cant carry it anywhere? cause that seems to be what im reading. because ive had 4 worlds corrupt and fail to be loaded again. its weird. and im super confused

primal wing
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You can use the mole like normal but before you save and exit throw it in a chest. For some reason having it in your inventory is causing the problem for most people that have the save bug

serene turret
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ah okay

mint plaza
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Interesting! It really seems like quick resume / the cache is an integral part

viral nest
worldly trellis
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i can confirm that putting your mole in a chest before saving works.

mint plaza
worldly trellis
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hmm

toxic pecan
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We know approximately when this issue will be resolved? Sounds like it's been quite the time trying to fix.

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Haven't lost my latest save file to it or anything its just an annoying problem to work around.

primal wing
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the hope is that its good with the next update which drops the week of the 18th but we wont know for sure until we all get it and run it into the ground

toxic pecan
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Well any hope is good.

viral nest
primal wing
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if its good news, before, bad news after

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he deserves a good christmas

worldly trellis
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huh the game seems to crash quite a bit after playing it for awhile

toxic pecan
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I've had crashing issues on occasion loading new areas. Not sure if that's what you're running into or not though.

worldly trellis
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it is i think

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it would hard crash to dashboard

toxic pecan
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Yeah I've seen crashes super randomly. Only consistent part is that it's around buildings (very loosely around). And from what I recall the first visit to them

digital willow
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I have the same issue of it crashing. Might be unrelated but I try and play the game without having internet. Bought the game from microsoft store a few months back

worldly trellis
wispy minnow
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I can't say If it works well for everyone but a slight workaround to the load problem now is to load the world, immediately exit it, and then load again. That usually fixes it

deft haven
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Wait, Salmon, when exactly do you exit? Do you mean close the game while it is on the Loading ... screen?

wispy minnow
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As soon as the game fully loads your world and you are in control of your character @Jan , it also doesn't hurt to perform a single player action before exiting, like trying to place or remove a build piece.

toxic pecan
deft haven
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Yeah, you seem to have a different issue. People affected by the bug never load into their world, as Pierce said. Thanks for clarifying this, though!

zinc salmon
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I used to have this issue but I stopped playing for a month

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and it stopped

simple orchid
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One thing I’m curious about, how is this still even a thing? Is it that a) it has never happened for the devs in their studio? b) it never happens on Xbox devkits, only retail units, or c) it does happen for them, and on devkits, but the loading relies on async messages passed between threads and sometimes a message just doesn’t get sent or somehow gets missed and they’re struggling to work out why? Otherwise surely you just break into the running game and see what part of the code it’s stuck in….

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I seem to be hitting a particularly bad spot right now where even the power off console trick has stopped working. Sometimes it’ll work again if I go back to the last manual save that has an auto save right above it, but honestly at this point that might be just witchcraft when it comes to what’s needed. The mole inventory thing has never been a factor so far, and I only have one controller connected. I’ll try again later today.

mint plaza
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So it's not an issue of finding the single root cause, more that there are like 100 root causes, and we're bonking as many as we can, but we don't have 100 xboxes to test on

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and since it's xbox, we can't get any players to send us their log files to see what's happening

simple orchid
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But when it’s stuck loading you must be able to break into it and see when the instruction pointer is, what code it’s stuck in, or is that case c) above?

mint plaza
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on PC, when we're finding bugs, we have players send us their logs to see what's happening, which often leads to finding a solution much faster

simple orchid
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So you can’t repro on devkits in studio?

mint plaza
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We have repro-ed on devkits and our retail kits, but we fixed those a long time ago

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There are just like, so so many different reasons this could happen. I'll give you an example with another bug - there is a bug on PC that is only caused by having an AMD 6000 series card

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that's it, that's the only reason, but it took us ages to figure that out

simple orchid
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Hence a suggestion I posted weeks ago about perhaps temporarily adding a feature where if you hold down a certain controller button on launch maybe, or select a menu option, you spew debug info the screen on load and we could send screenshots or something

mint plaza
simple orchid
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Not allowed by MS cert or something?

mint plaza
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I'm not 100% sure, i'll ask the tech team when they're not super busy!

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but please know this isn't for lack of trying

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we have spent a lot of time working on this one

simple orchid
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Oh I know people are trying to, I’m just curious as one dev to another

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I’ve been doing bug fixing etc for nearly 40 years

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On many different machines

mint plaza
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ahhh i see

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yeah this one is just extremely finicky!

simple orchid
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I wonder if there’s an option to circumvent the lack of being able to access save games easily, by using the multiplayer feature, having a ‘friend’ be a Techtonica dev account, and slowly send the map across to the devs in the controller packets 😉

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Our company was recently acquired by MS , but we don’t yet have any access to their internal console people. Would be nice to suggest they add an export feature for save games. I know why they don’t allow full access it’s because they don’t want people modding save games on PC hex editors and reloading them on to console, but allowing one way export for saves for debugging would be nice.

toxic pecan
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If they don't allow a way to import might help keep their modding issue at bay.

untold cape
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Keep getting booted after update xbox

primal wing
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by getting booted I assume its kicking you back to the dashboard? At what point does it kick you and what console are you one?

latent topaz
novel crystal
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So this is what happened to me and how I got the update to work.
Everything I did I tried multiple times.
Also mole was in the box befor I downloaded the update.
Xbox is also setup for auto update games but it dident auto downloaded the update.

Downloaded update, Launch game, opens then immediately kicks me out. Says techtonica needs to update but unavailable at this time. After a couple mins, the update is available again. Downloaded update and still crashes.
Restart xbox, showes there is an update for techtonica even though I just updated it. Download update,launch game make it to the black techtonica loading screen. The word techtonica pulses once, freezes, then kicks me to xbox home screen.

Uninstalled game,re-download, launched game, get to the main menu and noticed i was still on the last version not the new update.
Install update, launch game, crashes says needs update but not available.
Uninstalled-reinstalled again, downloaded update, turned off xbox, unplug xbox for 10 min. Launch game, did not have to re-download update this time, made it to the black techtonica screen. The word techtonica pulsed 2 times then crashed.

Uninstalled- reinstalled, downloaded update, reset the alt Mac address, xbox restarts, launched game and been playing for a few hours now.

deft haven
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Okay, this update thing is really weird and it's kind of centre stage right now (I'm sure it'll be resolved during the coming week), but I came into this very, very long thread to say: I think the infinite loading bug is fixed.

Rob, you can rest now.
I feel a bit sad, this bug really brought the community together. See you around everyone, and a long "finger guns" to you, Ryan.

primal wing
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now just lets hope this current xbox issue is just a temporary xbox server spitting out a bad update thing roo7

pallid swallow
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Dont mind me, im just over hear unable to load any save new or old without being crashed to home screen after 30 seconds. Tried hard restarts and reinstalls. Still crashes every time.

primal wing
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that is a slightly different issue. Current work around is here, but it sounds like youve tried it #❎-tt-xbox message

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what it seems like the issue is is that some MS severs are sending out a bad version of the update, which is why for some people reinstalling and power cycling does the trick as it can get the update from a different server

pallid swallow
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So im basically out of luck then.

primal wing
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You can keep trying and see if eventually MS sends you a good update, but other than that its just the waiting game until the team and look deeper into it and possibly check with MS on what might be going on.

torn lotus
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Hey guys ive been trying to get on my game for about an hour now and i get on the loading screen it will go black and then go back to the xbox home screen

primal wing
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The update gamepass platforms(Xbox and PC Gamepass) is live. Some users are experiencing issues getting the update downloaded and loading into the game on xbox. Current suggestion(other than waiting) can be found here - #❎-tt-xbox message

pale river
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My game seems to be crashing a lot more now and it seems to happen when I go past the building labeled sc-9928. It’s weird.

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Or even near it

primal wing
compact belfry
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Deconstructing too many items ad once (specifically cores) made my Xbox series x crash

mint plaza
# compact belfry Deconstructing too many items ad once (specifically cores) made my Xbox series x...

noted! i posted a message in #❎-tt-xbox, but copy pasting for u all!

Xbox players, if you are experiencing crashing, try playing with settings cranked down to conserve memory. Try dropping video settings to high or even lower, especially with for texture quality. Please let us know if you still experience crashes after the setting change.

We're working on a fix internally and testing. Not sure if pre-holiday break is feasible, but we're seeing what we can do!

compact belfry
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MAKE SURE TO HAVE V-SYNC OFF

pallid swallow
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@mint plaza This worked for me!

old ivy
mint plaza
pallid swallow
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@mint plaza Not related to loading, but i may have pinpointed the not loading in and or crashing. Its got something to do specifically with graphics. I had to go to medium and do all that to load in without crashing, well i was in game and tryed bumping it up to high. Instant game lock up.

primal wing
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yeah that is what currently seems to be the issue as mentioend here - #❎-tt-xbox message

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it looks to be a memory issue and lowering the settings allow more time before memory leak goes sour

heavy compass
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i have seen something similar to what looks like a memory issue on the pc version but really hard say, given the reports on memory usage look normal, but it has many characteristics of a memory leak of some type