such as ? GI ? or ?
#🔧technical-help
hasty surge
bleak fossil
such as ? GI ? or ?
GI, Alchemy Stars, Arknights are all running as expected
hasty surge
hmm
gimme a sec
have you tried drag lost ?
or something like PG ?
or the new game i forgot the name
bleak fossil
didn't play both
whole tapir
Is the Web event getting fix ? It just keeps loading
hasty surge
the one that is just launched heavens burn red ?
bleak fossil
i mostly plays old games though, BA is an exception because 😭
bleak fossil
maybe i will try to find a way to turn off GOS first
thanks for your help, and nice pfp (my heart) @hasty surge
hasty surge
dont mind happy to help
since this thing will happen to me in several days tho haha
@bleak fossil
just bear in mind it has its down side
bleak fossil
yeah but i saw that video and turning off GOS also have some risks involved longterm
just like you said it has downsides too
hasty surge
well your option is either just go with it for now and wait until samsung release on a GOS repair patch or just turn it off when ever you want
the good news is i found out that they didnt gate blue archive ( on the last database of GOS throttled apps that people provide amongs the 10k apps )
bad news is means that either the app that isnt suitable for the phone or vice versa
wanton pumice
it seems a lot but not all
desert jungle
Greetings, I seem to be having some trouble and came here in hopes of perhaps finding a solution.
New update has made my game prone to crash frequently. This wasn't an issue before the latest update. I can't go 5 minutes without my game crashing thus making it plain annoying to complete my dailies and what not. If it helps I'm using an iPad (5th generation).
uneven bear
Good day sir, it seems you might have encountered what called the IOS bug, do please check out this twitter post to find the solution to your problem
https://twitter.com/EN_BlueArchive/status/1501118225592905729
desert jungle
My notifications have always been off. This doesn't help sadly.
uneven bear
Well that's unfortunate, sadly this is the only info I can give to you, try waiting for responses from other people especially some mods
desert jungle
Well thanks anyway
lofty marlin
Iphone 7, game tends to crash at random intervals but common on start-up
modern mirage
I'm guessing iOS itself is up to date @desert jungle? (15.3.1 at the current time of talking)
desert jungle
Lemme check
Says 13.6
Is that a problem?
Either way I'm updating it, gonna see if that fixes it
Guess my brother never bothered updating this before handing it down to me
boreal basalt
Guess my brother never bothered updating this before handing it down to me
The admins have requested I tell anyone with crashing problems to contact cs so they can gather device info. So if your ios update doesn't fix it then please contact cs
desert jungle
Gotcha
Still updating
God I hate IOS updates
Finally done
Moment of truth
Did 4 PVP runs then crashed
Seems better, will play more to see if crashing still occurs
Crashes less, but still definitely more than before the update
Will bring this up to CS, thanks
paper robin
iOS user (iphoneX) here, it takes 4 crashes for me to complete a total assault
Never happened until yesterday
desert jungle
Scroll up, had the same problem as you
desert jungle
With enough CS tickets, hopefully they fix this soon
drifting turtle
Hi, i'
i'm just wondering how to fix this problem
btw i am using macOS Bluestacks
wanton orchid
My iPhone 13 is also crashing a bunch.
But iPad Pro is doing fine. 😭
finite raft
Hi, i'
Happens sometimes for me but gets fixed when I go to app settings and force close the app. You can try force closing it first and if it doesnt work idk what else.
valid dragon
Whats this issue and how to fix it? Appeared suddenly after maint.
toxic aspen
Restart the game n hoping it works ...
valid dragon
Turned off notifs, reinstalled the game.. still doesn't work
lofty marlin
Hello, my IPhone 7 tends to crash at random intervals however it commonly crashes on startup ever since the new update
gentle musk
That wasn't directed at you
noble mirage
bro just wrong gmail?
i am happening the same problem with u but this time my mail is certainly right
CS said the account is still active but I cant sign in again . That acc has almost 30k Pyroxenes. TwT
stray coyote
CS said the account is still active but I cant sign in again . That acc has almo...
oh man, did the CS said a thing to how recover your account? I think my friedn had the same problem but he gave up
noble mirage
they said " However, due to security and privacy concerns, we will not be able to fully disclose the exact email the game account is associated/tagged with. That being said, we can only suggest that you try all of your email addresses/accounts based on the platform mentioned."
i cant understand what do they means exactly
wanton pumice
honest question
did you buy that account or did someone give it to you
noble mirage
i want to give up but i waited about 3 months to save around 40k Pyroxenes and got limited azusa
no no , i just played it from the start.
wanton pumice
i suggest going into your email and look for emails from nexon
to see which email you actually used
noble mirage
ok bro. i will try it too. but they also said this
"The account is currently linked to your Google account on Asia server."
i just want to cry.. TwT
plucky citrus
Can tell me how make this loading can be over...
After the blue circle loading has come my conection cant respect this web from game, and has just loading without stop.
Can be tell me how to fix it.
And with this screenshot has show my conection has stable, but after this blue loading circle come, my conection can be respect this web.
noble mirage
that is the only reason i reinstall the game
cs said it will be fixed after minor maintenance
lilac shore
What happen?
plucky citrus
https://discord.com/channels/890474004094263357/942656342504665108/9458342286905...
Restart, VPN...
Nothing work, can tell Prediction this has ben clear fix.
mossy walrus
am i the only one who have a lot of lag and network connection is unstable recently ?
That litteraly take me several minute for claiming task or thing like that
finite raft
pvp crashes everytime i go into a match
uneven bear
what device are you using?
finite raft
IPhone SE
full flame
Is this known issue? always crash the moment I click that "Mobilize" button, can't pvp at all bcs of this, choosing different enemy option also doesn't help too
exotic tartan
any updates on how i can claim these
left karma
Everytime I do total assault, i crash
gleaming bridge
Everytime I do total assault, i crash
do you use an emulator?
left karma
do you use an emulator?
IOS
gleaming bridge
hmm darn, i cant help with ios, im sorry
left karma
Might be a connection issue, I changed to cellular data and it stopped.
gleaming bridge
ah
exotic vault
can't seem to play BA
Idk if it's connection problem cuz my other games work just fine
tame rune
exotic vault
alright
desert jungle
Really feels like IOS users are experiencing lots of problems with this update
tame rune
@grim furnace
grim furnace
Thx it's working now 
drifting turtle
pls help <@&897693925127630909> i've tried things like force stopping the app, resetting cache but nothing works. I am using macOS Bluestacks
celest lake
Please do not ping mods for these types of issues
Also regarding your issue, if you have tried all the steps above or anything in the pins, please contact customer support and try again later
quick pagoda
is anybody getting the game insta-closed after opening on ios? doesnt even get to a loading screen just grey
paper robin
is anybody getting the game insta-closed after opening on ios? doesnt even get t...
Turn off notifications then restart app
Will still crash frequently during gameplay tho
quick pagoda
Turn off notifications then restart app
w.e. that actually worked thanks
mellow shore
Why does my game keep crashing after the update? Im on ios
clear drift
No update on the event bug??
Someone said to try reinstall it, have u try it?
vast tulip
Someone said to try reinstall it, have u try it?
I already clear in game cache, and re-update it, and not work
Am i really need to reinstall it??
clear drift
Am i really need to reinstall it??
Yep why not if its really fix the problem, have u try using vpn?
clear drift
Try vpn maybe it will work, or maybe u can try play with emulator
unique lintel
vast tulip
Try vpn maybe it will work, or maybe u can try play with emulator
No use, using VPN is make it worst, instead let me claim the event reward, i hardly to connect inside the game after using VPN
vast tulip
Well, i re install it, and it work
finite raft
Is it just me or….?
Contacted CS but they said it’s fixed
robust gorge
game has many issues you just need to delete and download it again and hope that it works also turn off game notifications
autumn cypress
can someone help? my friend always experience this when he tries to play PvP
clear drift
Well, i re install it, and it work
Nice
reef stone
I got error 100301 and I cant find any articles to fix this. Anyone can help?
clear drift
Maybe u should post a ss about ur problem
wanton pumice
he did say error 100301
those are error codes that provide details on what the error is, but chances are its the devs who know
sinful pelican
100301 is an issue when it comes to your app store, try to:
- Fix payment method
- Reinstall/clear cache (via phone settings)
- Download the game from a 3rd party app store (Android)
exotic tartan
anyone still has update over this or
tried to clear out the cache and login to the game again
but no it doesnt work
sinful pelican
try reinstalling
vague jasper
anyone still has update over this or
Usually this happen because of your connection has timed out to server
Before reinstall, try method like changing internet data, restarting your device / modem, or vpn
sinful pelican
you could try that, i tested it myself with an account that has this issue and it didn't help on my end. Reinstalling was my last resort and it fixed the issue
well you could test all the options out and pray it fixes your issue
reef stone
100301 is an issue when it comes to your app store, try to:
> 1. Fix payment met...
weird, i didnt do anything and then problem solved by itself
sinful pelican
it do be like that
well at least you don't have to go out of your way to deal with lots of stuff
reef stone
thanks for the help
vague jasper
As i said
It majority issue with the connection yourself timed out to server
That's why i highly not recomended reinstall
hushed prism
best mumu setting for the game to run smooth?
pure haven
gentle musk
Try reinstalling the game
toxic aspen
m i the only who who lag whenever i do total assault ?
paper robin
For me it won’t even lag, the game will suicide entirely
I’m on iOS
finite raft
Hey, Is it possible to change email address on the account? I used wrong email in the first place lmfao
vague jasper
For that issue is no, however you can try to contact CS
wheat torrent
am i the only one who experiencing the fps drops while you enter Cafe?
gentle musk
For the NexonNgsmValidateFail error, try clearing your cache and restarting your phone, or try to use a VPN. If none of these work, wait until later to try again.
tulip galleon
Okay
empty vale
help 💀
vague jasper
Did this also happen even after restart the game and device?
If continue persist then try to clear cache 1st
Male sure you using wifi for redownload data
toxic aspen
did low graphism can save me from lags ?
vague jasper
If your phone is potato then sure
toxic aspen
i bought my phone 1 month ago, so i hope it's not from that ...
vague jasper
I mean depends on what your phone spec
toxic aspen
I mean depends on what your phone spec
a samsung a12
vague jasper
Yeah cheap phone
So dont expect to get high end
If your potato phone still lag, try to reduce frame rate too
toxic aspen
its that bad ?
uneven bear
Samsung A12 isn't that bad
its pretty average for a 2020 phone, just don't expect it to run everything
empty vale
try another emulator or use a 64 bit emulator
Already and it’s still not work ;-;
green badger
Already and it’s still not work ;-;
what emulator you use?
toxic aspen
Is it possible to play at the same account on 2 diffrent plateform (pc and phone) ?
empty vale
what emulator you use?
Changed from ldplayer to bluestack 32 bit to bluestack 64 bits
A lot of tries
And I decided to give up and go to bed
green badger
Changed from ldplayer to bluestack 32 bit to bluestack 64 bits
try wakuoo, don't you
green badger
Is it possible to play at the same account on 2 diffrent plateform (pc and phone...
Yes
green badger
i use bluestacks 5
Not at all i meet bug like @empty vale
green badger
I used bluestack too and the game turned to black archive
play in ld make BA global get crack
empty vale
play in ld make BA global get crack
Ye I got crashed when I tried to do campaign
toxic knoll
Mmmm i test with Memu LD player and crash always
with Bluestacks never have a problem
toxic knoll
i guess depend your PC
green badger
with Bluestacks never have a problem
lol 64 bit but bluestack can't change storage location from windows drive
empty vale
So wat game req more ? Arknights or blue archive
just asking in case my pc can’t play ba
paper robin
So wat game req more ? Arknights or blue archive
Blue Archive definitely. It’s very 3D heavy. RAM requirement is way higher.
Arknights uses 2D sprites on low poly 3D backgrounds, it can run on low end devices
timid tapir
help , later of update (the last one) i can't enter the game , is enter on "Now Loading" loop
mossy walrus
nexon fix the godamn network connection for EU please !!
gentle musk
help , later of update (the last one) i can't enter the game , is enter on "Now ...
So, you're able to have the game open until you touch the screen to start, then it just loads forever?
gentle musk
nexon fix the godamn network connection for EU please !!
What exactly is the problem?
Have you already made sure that your internet isn't at fault, at all?
mossy walrus
What exactly is the problem?
Have you already made sure that your internet isn't...
i am sure, every other multiplayer game have zero issue. I have repeted network connection unstable every time i do a move in menu
winged valve
hope nexon fixes their game for ios..cant get stuff done, and yes i turned off notifications
gentle musk
hope nexon fixes their game for ios..cant get stuff done, and yes i turned off n...
What are you not able to do, and at what part of the game?
winged valve
What are you not able to do, and at what part of the game?
whenever i do pvp, raid, and missions
yeah i can close the app and it’ll work for couple of mins then crashes
gentle musk
What have you tried, to solve the issue, so far?
winged valve
What have you tried, to solve the issue, so far?
reinstalled the app, and waiting for nexon to fix it
paper robin
iOS is unplayable even with notifications off
Also customer service replied with this—
This is Blue Archive Support Team.
We are sorry about the inconvenience you experienced while playing the game.
We understand how frustrating it may be.
Please understand that crash issues may arise due to various causes such as network connection and the devices you are using.
Be sure to have enough additional memory space on your device, and please turn off all other applications running in the background.
Also, we highly advise you to play using a stable network connection.
With regards to your report, we are currently doing our best to resolve the network and crash issues.
This issue is indeed one of our priorities, and we will try to fix it as soon as possible.
We will be continuously trying our best to improve the game's stability.
Thank you.
Regards,
Blue Archive Team
winged valve
lesss gooo
ebon patio
forest blade
vague jasper
slim light
this on bs5 64 bit, right?
slim light
Very similar in game settings
I use compatibility when well, the car lights glitch and you can't really see much
fossil mantle
slim light
rip
fossil mantle
i have 16gb ram
igpu uses 2gb
and an application (server purposes for an internet cafe) uses 9gb ram and windows itself uses 1gb
so technically i have only 4gb ram left to use
i should really buy a GPU
fokin crypto miners making the prices go up
wryyy
fossil mantle
damn
slim light
hopefully will last for one or two more without issues
fossil mantle
im still surprised how my pc haven't crashed atleast once because ram reached 100%
slim light
@fossil mantle here's what I meant about mumu and hyperv
though I'm already installing bs5
time to re-download ba on this emu as well, but thankfully my internet is kinda fast
fossil mantle
hmm idk at this point i honestly cant help
it probably has something to do with BA spaghetti code
slim light
I played with it a bit and yeah, it's more or less the same history as always
wanton pumice
<@!251257049898418177> here's what I meant about mumu and hyperv
Hyper V is used by other virtual machines you can close it
unless you like using stuff like wsl
i assume the general populace wont care about hyper V
slim light
well that person suggested me to use it
but it didn't work
so I just turned it off again
vague jasper
Are you already try to like using stable connection like wifi?
Or clearing cache and redownload resources?
winged valve
Any updates for IOS’s constant crashing??
winged valve
Apparently it still crashes
we can load in fine, give it 5 to 10 minutes of gameplay and then it crashes
vague jasper
Crash while you still on screen or crash because you keep back to back to game?
Like switching to something then back to game
winged valve
no when playing
vague jasper
Then contact CS including with your detailed explaination and possible video evidance for it
zealous hazel
Are you already try to like using stable connection like wifi?
Done, I don't know what happens i can 1080p YouTube but when i use my wifi that happens, so i try changing the connection, and i can successfully log into game
desert jungle
no when playing
Close any other apps that may be running, helps for me a fellow iOS user
Still crashes, but less often
winged valve
Close any other apps that may be running, helps for me a fellow iOS user
thanks for the tip
nocturne crag
Hello, recently my Facebook account got hacked and temporary locked so i got sign out of my blue archive account and i couldn't log in, i need help on what to i do to get my blue archive account (that linked with Facebook) transfer to another account like Google or Nexon.
vague jasper
Hello, recently my Facebook account got hacked and temporary locked so i got sig...
I afraid for this scenario you have to know your client ID, otherwise you have to email CS with some pic / video about your account ownership
nocturne crag
I afraid for this scenario you have to know your client ID, otherwise you have t...
may i ask what "CS" mean and what kind of picture/ video is acceptable as proof?
nocturne crag
i still have access to my facebook account but it have 2 step verification that the hacker set up and the account is temporary locked, will provide the CS with my facebook account help?
vague jasper
I dont think so
Technically they need to verify the ownership of the acc before they can do their stuff
Maybe if you ever buy something in shop also can help with transaction history
If you just telling the that "my account name is xxx getting block due to xxx" then everyone can claim every acc
nocturne crag
If you just telling the that "my account name is xxx getting block due to xxx" t...
hmmmmmm anyway thank you for helping, i going to email the customer service now
calm arch
I couldn’t log into my account, does anybody have the same problem?
I’ve redownloaded the game and it still wouldn’t work
finite raft
Did you download from the app store?
calm arch
Yes
vague jasper
I couldn’t log into my account, does anybody have the same problem?
Change your connection to more stable connection like using wifi
calm arch
I am using wifi
vague jasper
Your wifi currently has time out to nexon server, thats the code error for....just change to another data
calm arch
Okay i’ll try using mobile
You’re right i’m currently outside using public wifi and it works
If it’s a time out does that mean it’ll eventually fix itself or do i have to fix something?
vague jasper
Yeah your welcome coz im smart of this stuff
Yeah, it will fix eventually as long as your problem wifi not time out to their server anymore
For how long? Nobody knows
calm arch
Alright thanks for the help mate
modest hill
You’re right i’m currently outside using public wifi and it works
if its your wifi, just full restart router/ISP modem like power cycle it unplug everything and turn off for 10 to 20 seconds press power button then plug-in everything back
you can also change DNS to 8.8.4.4, 8.8.8.8, 1.0.0.1 and 1.1.1.1
calm arch
Thanks for the tips I’ll try it later
frank plover
Hey guys
Joined this server cause I really need some help
Tried customer service emails and all I received was just the default, patronizing email that assumes I'm completely new to tech or something
2) Nickname: BrianNichi
3) UID: 1976257
4) Member Code: 0EW06Z610Y0EI
5) Date & Time: 7:55PM AEDT
6) Frequency (Always/Sometimes/Once): 90% of ALL attempts
7) Device Name/Model/OS: iPhone 11, iOS 15.4
8) Country: Australia
9) Screenshot: Attached
10) Inquiry: Nearly 90% of the time when I try to play Tactical Challenge, I get to the section where I choose my next opponent and prepare Attack Formation, pressing 'Mobilize' will cause the game to give a notice 'Server failed to process request. Returning to the title screen.". I have not found a sure-fix to fix this problem; the one time it worked is when I changed the attack team formation to different students/characters, but it did not work every time.```
Does anyone know any fix to this problem, or know somewhere/someone I can contact to try and fix this?You can try listing what you have already tried
frank plover
-Changed graphic settings
-changed team formats (this worked ONCE and never again, couldn’t find a pattern of why that worked)
-if it’s anything concerning tech (RAM, Wifi/4G connection), everything conceivable is done
vague jasper
-Changed graphic settings
-changed team formats (this worked ONCE and never agai...
Have you try to clear cache 1st?
frank plover
Oh right the cache
That was gonna be my last resort due to the requirement for redownload and reinstall required
Will get back to you on that
Guess I didn’t try everything tech
frank plover
Unfortunately the cache clear didn’t fix the problem
Still open to suggestions
vague jasper
Then just reinstall the game
Try last resort which is using VPN or changing your DNS
If both not work then reinstall it
modest hill
Unfortunately the cache clear didn’t fix the problem
Still open to suggestions
try VPN or changing DNS its teems your connection to server have issues
surreal marsh
hi ive been getting this problem for a while now
almost been a month already
ive tried all the solutions from here but no cigar
vague jasper
ive tried all the solutions from here but no cigar
Idk what solution you do, but the solution is using VPN or change DNS
Its easy fix
surreal marsh
Idk what solution you do, but the solution is using VPN or change DNS
yes ive done that also not working
vague jasper
I mean thats the only solution
Try restart phone
Everyone that has issue for that error always fix by VPN
surreal marsh
thats weird
vague jasper
Just restart and try again
surreal marsh
tried everything including reinstall
vague jasper
If not working change your mobile data to other data or wifi
Reinstalling is not what you supposed to do, clearing cache is the one you should do
vague jasper
Just check pins then
frank plover
Well that’s it
Nothing works
Reinstalled
Reconfigured DNS
Used VPN
nothing works
odd lynx
can't open the game, just says this when i tap start
calm fog
is your device rooted or something?
calm fog
what emulator are you using?
odd lynx
nox
calm fog
last time i tried L4Dplayer it works for Blue Archive
odd lynx
i tried using gameloop, bluestacks and l4d but bluearchive crashed on all of them
calm fog
now thats kinda weird
odd lynx
i literally just closed it because i opened the jp version
and when i reopened global i was greeted by this
calm fog
have you tried a clean reinstall of the emulator?
odd lynx
yes
calm fog
how did you uninstalled it? normal uninstall? have you tried a deep uninstaller like revo uninstaller?
odd lynx
normal one
calm fog
its the last idea i can think of. 
odd lynx
thanks, i'll try it
odd lynx
its the last idea i can think of. <:haruka_07:943337589136568321>
dude, thank you
it worked
calm fog
theres probably small files and registry files thats not getting deleted when you normally uninstall and the emulator and still reads these files along with your Global version as JP version (conflicting)
these leftover files probably the reason that you get that error, tho glad it worked
odd lynx
calm fog
@frank plover are you using phone or pc emulator? are you also using somekind of adblocker in your phone?
frank plover
iphone 11
no apps that could block or interact with the game
frank plover
That was fixed in a patch a week ago...
And I turned off notifications from the start as well, so unfortunately doesn't work
calm fog
sadly that was the only fix i could think of. sorry
frank plover
All good, thank you for trying
winged valve
All good, thank you for trying
hopefully when maintenance is over we IOS players can play the game
frank plover
hopefully when maintenance is over we IOS players can play the game
?
It's not under maintenance right now though
winged valve
?
It's not under maintenance right now though
soon i mean
livid beacon
who got "illegal program" popup when using Nox player?
wanton pumice
scroll up
livid beacon
can't open the game, just says this when i tap start
same for me on Nox player
boreal basalt
im having same problem like u
This is no so uncommon with emulators, your best course of action is to try another android version in nox or another emulator altogether
peak depot
peak depot
im having same problem like u
i see, but it was like fine in the afternoon, and suddenly like this in the night
im going to try it on another emulator , after my mobile data store refreshed
modest hill
can't open the game, just says this when i tap start
root program detected
some Japanese game if they detected illegal program = insta banned.
try to run the game not rooted
peak depot
root program detected
but im playing with rooted since long time ago, no problem it just so sudden
and isnt nexon is korean company ?
mortal ravine
does anyone else crash on the first mission they load up everyday? I'm ios
calm fog
same for me on Nox player
Dunno if this will also work for nox users. but try uninstalling nox emulator with revo uninstall make sure to delete also the remaining nox registry files when asked by revo. then try installing nox again and BA. i dunno if you guys also previously played JP version then migrated to Global version using your emulators. but thats the case for @odd lynx
peak depot
i didnt play JP version before, and tbh this morning i tried to login again, and its fine now
it so weird
calm fog
better not enable root in your emulators for safe measures
peak depot
ok
agile mango
Need help
It's been like this for 3 days
Whenever I tried to mobilize my team for pvp it always happen
Tried to change my network but it doesn't help
vague jasper
Its your own network issue signaling timed out to nexon server
Changing again to other network or using VPN or change DNS is sollution
vague jasper
Tried change from wifi to mobile but that didn't help
Try last resort such as restart your phone or clearing cache or uninstall
But tbh that is kinda low chance since its your provider itself
modest hill
does anyone else crash on the first mission they load up everyday? I'm ios
i hope they fix this, BA does crash more often on iOS devices that have 3gb or less ram for some reason.
fast tangle
Translated in korean '-'
half merlin
I'm getting a black screen
mellow shore
why does my game crash every once in a while?
half merlin
yeah, still stuck in a black screen
peak depot
and yeah now its having same issues just like last night
😦
it was fine this morning, this sucks
toxic aspen
My mini game is so laggy ahahaah
sacred jackal
My mobile version gotta crash 10x bfore being able to log in
Now the BA on my BlueStacks cant update
It keep saying waiting for download
latent kestrel
i realize this game more heavy than before? or my emu can't handle the game?
after S.Hina Ex skill that can be only 1-10 FPS when i use the skill
vague jasper
Maybe restart your PC?
still iris
noticed smooth fade in/fade out transition was gone
latent kestrel
yeah, before update, loading time much faster than now
paper robin
iOS crash issue seems to have been fixed
I played for 1 hour straight without crashing
peak depot
that is sad 😦
i still cant login, idk what happen but its happening again, illegal program when this morning im login just fine
peak depot
my nox is not rooted , and now im installing new emu
before i've been playing rooted since like month ago and its just oke
vague jasper
No idea then
Yeah try switch your emu
And crossed your finger that your acc is not banned
peak depot
my account is not banned
yesterday night, it said illegal program , and then in the next morning im login just fine , idont know how, and then after MT im trying to login and this happening again
this sucks
silent burrow
The mini game is hard to play with low end phones
calm fog
What does mean with <#942656342504665108> <:bam:908269964526497823>
@vague jasper Dunno if you're asking about the difference between the two channels.
vague jasper
<@!378709759076859905> Dunno if you're asking about the difference between the t...
?
That guy said minigames is hard with potato phone
calm fog
the way you said it kinda confused me, i thought you were asking.
vague jasper
peak depot
That sure slow internet speed you have
yea that is why im kinda desperate to fix this without redownloading all over again
vague jasper
Clearing cache?
peak depot
done it
vague jasper
peak depot
im installing new nox emu version , and put my back up file into the new one without rooting it
still same
peak depot
well that is why im playing on emu, bcs i dont have mobile
peak depot
You gonna lost event and raid tho
ik
vague jasper
peak depot
i dont have other choices
there is only clear cache
which if i do it, that is mean i need to redownload it
peak depot
Clearing cache iirc bring you back to login screen tho
i dont think so
i need to redownload it from what i read
or i get it wrong ?
peak depot
You said you already did it earlier
i did it from the settings one
peak depot
this one
peak depot
Not from game one?
no no, i cant bcs i need to redownload it if i clear it from inside the game
vague jasper
Only redownload the data tho
peak depot
peak depot
Only redownload the data tho
well let me try on this one
vague jasper
You do bind your acc right?
fervent ingot
can some one pls help?
peak depot
You do bind your acc right?
yep
vague jasper
can some one pls help?
Change your connection 1st to other connection like example mobile data to wifi
If unsuccessful try with VPN or change DNS
fervent ingot
Change your connection 1st to other connection like example mobile data to wifi
humm ok thanks
lemme try with VPN
nope same problem
I am doing this via Bluestacks but is there any other way I can play BA?
peak depot
im using nox but idk having illegal program issues
fervent ingot
im using nox but idk having illegal program issues
try with a vpn it will work
lemme see with nox
peak depot
Only redownload the data tho
well done it with clear cache from the game
fervent ingot
but before that lemme restart my pc
vague jasper
well done it with clear cache from the game
So? Still same?
vague jasper
Turn off your antivirus perhaps?
peak depot
i dont have antivirus on my emu
vague jasper
peak depot
and i dont think windows protector have any relation to this issue
calm fog
have you tried deep uninstalling your emulator? that's what fixed the illegal program error for @odd lynx
peak depot
have you tried deep uninstalling your emulator? that's what fixed the illegal pr...
what is deep uninstalling ?
the thing is i cant redownload the game
my internet speed is sucks
calm fog
uninstalling your emulator using 3rd party uninstaller programs, like revo uninstaller, thats what justiced used to uninstall his emu.
calm fog
yep that's the sad part. you'll have to redownload everything again.
calm fog
well, its just a suggestion fix on my side.
peak depot
well, its just a suggestion fix on my side.
but the weird thing is, i can run the game this morning
before MT
calm fog
better get back ingame asap. don't wanna let those energy just hanging in there xD
vague jasper
Nobody knows, before this iOS then one that has issue
calm fog
well if you need cracked/paid version of revo uninstaller just tell me. i'll upload it on a filehosting site.
peak depot
oke thanks, but maybe later after my mobile data store is refreshed
that is the other reason i cant be bother redownloading the game again
calm fog
no unli data there?
calm fog
so you have those daily data limit?
calm fog
ah i see
peak depot
/ month is liike 50 gb - 100gb
it almost refresh so imma not login into BA for few days
mental hemlock
I've been getting this black screen for some reason after the "Touch to start" screen. Have already updated the game in appstore and tried it with both wifi and data. Any advice?
vague jasper
I've been getting this black screen for some reason after the "Touch to start" s...
Is this happen when you click the game? Or go doing something?
mental hemlock
I get the this black screen after trying to login into the game
agile mango
Try last resort such as restart your phone or clearing cache or uninstall
Ok so, I tried using VPN and my mobile data, but it only works for sometime. I only manage to do 2 PvP round today and then the server kicked me out again
vague jasper
Try using VPN or change DNS
toxic knoll
vague jasper
Ok so, I tried using VPN and my mobile data, but it only works for sometime. I o...
I mean then its 100% your connection problem....
vague jasper
Try to change DNS using 1.1.1.1
vague jasper
What language is that?
peak depot
hmm for me
toxic knoll
sPAIN
vague jasper
Uninstall and play?
toxic knoll
in cellphone update normal
but in emu idk what happend
well i try with unninstall and download again
calm fog
try close your playstore then reopen it again manually then manually search BA
calm fog
the play button will change to update
toxic knoll
nop, i did it but not change
agile mango
I mean then its 100% your connection problem....
Seriously? I'm using 2 different ISP and both of them is the problem? Actually I did fine doing mission and other things, but only PvP give me this trouble.
calm fog
hhmm
vague jasper
Seriously? I'm using 2 different ISP and both of them is the problem? Actually I...
I mean people that get issue by that is fix by changing DNS or using VPN
Maybe try to clear cache
agile mango
Ok I'll try changing DNS
vague jasper
nop, i did it but not change
Do you have friend that also playing on emu?
That also life in spain
toxic knoll
i fix it deleting cache
agile mango
Or is it because I download the APK from 3rd party site, not Playstore?
vague jasper
Sometimes google play update is different release from timezone
You can get like instant when game update or waiting couple hours
vague jasper
peak depot
peak depot
Meanwhile you not fixed
that is sucks
this illegal thing happen only like afternoon to night , it was just fine in the morning
vague jasper
If nothing fixed i suggest to email CS nexon
They should probably give better solution ig
peak depot
do u know what the email is ?
peak depot
They should probably give better solution ig
and there is now way im redownloading this
vague jasper
No idea
agile mango
Yep, changing network, changing DNS, using VPN, clear cache, nothing works
I guess it's time to fly that mail to developer
cunning crypt
can someone help me? I've just been on the "now loading" screen for the last 20 minutes and I don't think its supposed to happen
peak depot
sorry dud, i cant help that one and i still have issues too
agile mango
Can anyone give me the Nexons's CS mail address?
peak depot
agile mango
Thank you
waxen crow
anyone having performance issues in the new beach maps?
im using a redmi note 10
maybe its a problem on my end, but just asking here to be sure
vague jasper
anyone having performance issues in the new beach maps?
Can be more specific?
waxen crow
a moment
cold niche
anyone having performance issues in the new beach maps?
same, after today patch the game gets slowdown spikes making everything completely unplayable
i tought it was just me but seems like this is not the case
i can't even do the mini game
waxen crow
so, im having performace problems on almost all quests maps
but it only got super serious on map 8
vague jasper
If your case is performance down by using s.hina ex then yes its fps drop
If not then its your own end issue
waxen crow
yes, im using s hina
waxen crow
I was going to mention that
vague jasper
Again its your own end
waxen crow
I see
vague jasper
Throwing down fps to 30 fps or settings graphic might fix that @cold niche
cold niche
i can try that let me see
vague jasper
Not to worries, i also get fps drop when using s.hina ex
Almost everyone has that fps drop
waxen crow
can this be fixed, or its just how its going to be?
cold niche
weird
waxen crow
because I don't think I ever get such a fps drop in this game
@cold niche these new beach maps have alot of enemies on the screen too
so that don't help much too
cold niche
no not that kind of slow down
i'm talking about spikes that freeze the game
it's bad stuff
never had any problem until today
cold niche
lol ok
vague jasper
Clearing trash (idk what it called) also might help your performance
Assuming you play at phone
cold niche
again
it's just this game
i tried my connection just in case
and other games just in case my phone is exploding or something
and everything is fine aside blue archive.
vague jasper
What your phone?
cold niche
samsung s21
vague jasper
Connection has nothing to do with performance
vague jasper
Idk its unclear for me about this
Slow, lag, stutering, freeze is diff
So
Well restart your phone perhaps
cold niche
tried already
i will just wait and see
the last thing i can do is to reinstall the game
cold niche
it's more than 1 year old
peak depot
nvm , i just install bluestack and it work
ripe elm
how do i fix this?
i did see the pin
but using a vpn doesnt seem to work and this has been going on for several weeks now
vague jasper
If VPN doesnt work then try to clear cache via ingame button and redownload resources
ripe elm
ooh i didnt see the clear cache button in game
i thought that meant in app settings or something
vague jasper
When you click the game, before touch to start there is button at left bottom
ripe elm
so i clicked it but it just says "verifying download files..."
even after i restarted it
should i just try uninstall?
ripe elm
hmm well it still says the same thing about verifiying
and ive been letting it load all this time
dapper widget
i havent been able to play the event at all yet
ive tried reinstalling BA, clearing the cache, a new instance of bluestacks
uneven bear
so any of you know how to fix this problem
also I just downloaded the game in the emulator
what
NVM
it works somehow
calm fog
nvm , i just install bluestack and it work
looks like you have fixed your issue somehow. xD
peak depot
looks like you have fixed your issue somehow. xD
well downloading other emu and redownloading the game
and the worse is my luck is nowhere too , 200 got no rate up chara
this suck so bad
calm fog
well its better than not getting to play the game at all.
peak depot
well thank god i have enough saving up pyroxene to get to hard pity
calm fog
that's a lotta pulls
peak depot
my first time actually hitting hard pity without getting the rate up chara
now im going to start saving again for aru alter ,main prior
calm fog
if you mean new year aru, then you still have chance to pull incoming banners since she is still a bit a long way. based on this banner list, since its kinda like we're following JP banner.
https://bluearchive.fandom.com/wiki/Gacha/JP_Banner#Pickup_1_
peak depot
if you mean new year aru, then you still have chance to pull incoming banners si...
oh oke thanks, my target is arualter and wakamo
vague jasper
so any of you know how to fix this problem
Clearing cache
uneven bear
Clearing cache
nah I didn't even need to do anything, and it works
vague jasper
i havent been able to play the event at all yet
Change your connection, or using VPN, or change your DNS to 1.1.1.1
glass locust
Does anyone know how to fix the 10117 error? I can't bind my account through google,, it keeps saying "Login Failed"
glass locust
never played this game before so I have no other accounts bound or anything like that either.
peak depot
fervent ingot
so any of you know how to fix this problem
thats the same thing happening with me
fathom peak
what's the recommended graphics engine mode and graphics renderer for BlueStacks?
arctic nebula
what's the recommended graphics engine mode and graphics renderer for BlueStacks...
in case you ask about it later
Display res: 1280x720
240DPI
I think, it might vary for each device
glass locust
I gave up and just made a Nexon account since Google linking was not working at all, they need to fix their game.
dapper widget
Change your connection, or using VPN, or change your DNS to 1.1.1.1
Im using a VPN with the DNS set to 1.1.1.1
finite raft
You're using WiFi or data?
It happened to me when my wifi/fibre subscription ended but internet still working
sacred jackal
used to have that issues
but for me it will still appear if i change connection in between
eager vault
I was in the train jumping through antennas as the train moved
I was still getting the error
I just got at work and now it's working fine
high dragon
vague jasper
Change your connection to other connection, or using VPN
high dragon
Change your connection to other connection, or using VPN
Thx man, using vpn worked for me
vague jasper
heavy tartan
Hello just wondering i cant login to my acc because it keeps saying illegal program has been detected
I downloaded it from qoo app before i thought that might be the problem. But after i download from playstore it shows me the same notice
tame moat
Been having the same problems too
heavy tartan
i dont know where to contact the actual support for this kind of problem
ripe elm
i get the NexonNgsmValidateFail error
i tried a vpn and that didnt work
and clearing the cache doesnt work either
muted heron
vague jasper
@heavy tartan @tame moat it very common because your emulator is root for the initial case....some people fix it by clearing cache via ingame button but some not....uninstall it the best way to do, but before that try to do clear cache as mention above or donwload new emulator
vague jasper
i get the NexonNgsmValidateFail error
If both way doesnt work then changing your connection might fix it, it usually came because your connection to nexon server responding "timed out"
ripe elm
like change the wifi network im connected too?
vague jasper
Yeah, your wifi probably and high likely timed out rn due to your provider reason....change it to another connection such a another wifi or mobile data
mellow shore
Ok but why does the game keep crashing in iOS devices?
heavy tartan
your phone got "gg" right?
Whats a gameguardian
open temple
cheat software
heavy tartan
No
Never use those kind of thing
I already tried to contact support from BA through email. Seems like quite a lot of people from BA fb group got this too
tame moat
I already tried to contact support from BA through email. Seems like quite a lot...
I got information from KR and CN players
They say that error appears due to them using reroll starter accounts
And they got banned
open temple
lol
heavy tartan
They say that error appears due to them using reroll starter accounts
I dont get it why would they ban people with starter account. I made this account and login every day to get the free gem so i could just satisfy my shietty gacha luck..... and they just banned it? Well thats such a great dev haha
tame moat
I dont get it why would they ban people with starter account. I made this accoun...
i think they care because the accs make money for the sellers but not for nexon
simple hill
finite raft
Natsu wide
drifting turtle
my screen freeze when ex skill animation plays. How to fix so my screen doesn't freeze when it plays
frosty moon
Need help just got error when i want tactical challenge
vague jasper
Need help just got error when i want tactical challenge
Try to restart your device or use other connection such as other wifi / mobile data or vpn
frosty moon
limber tendon
help_bluearchive@nexon.com
thakns
heavy narwhal
Not sure if this is the right place to ask, but is Blue Archive on PC?
vague jasper
Not sure if this is the right place to ask, but is Blue Archive on PC?
You can play it on PC via emulator but the game itself is not on PC
random gulch
Got a question
Is it possible to link my game which is on apple game center to a nexon id so i can login on an android if i ever change my phone?
vague jasper
Is it possible to link my game which is on apple game center to a nexon id so i ...
If you already bind it then no
You can try contacting their CS but so far the answer is no
random gulch
thanks i'll reach out to them then
hardy grail
any differences between submit a ticket on Nixon website and email to help_bluearchive@nexon.com?
vague jasper
No idea, you have to ask to people who has problem
rose cliff
help 😦 emulator not root, i have reinstalled 4 times and tried new virtual machines
carmine glen
What should I do?? It's always comes up when I want to play tactical challenge mode. I've tried vpn but the result is the same..
deft dagger
what's happening?
gentle musk
@deft dagger @carmine glen @frosty moon
This issue has been recognised, and is currently being resolved.
In the meantime, please report the issue to the in-game customer centre, making sure to include what device/OS you are using, in the report.
tardy turret
<@!380882283177181197> <@!620110725544673291> <@!773419880367652915>
This issue...
It’s good to hear that it’s been recognised; what would be the source for that? I expected it to show up in “Known Issues” but it didn’t
gentle musk
The source is me being in contact with the admin of the server, who is in contact with the development team.
I guess it'll show up on the forum/twitter when a solution has been found
tardy turret
Thank you 🎉🎉
violet idol
@gentle musk being on the ''touch to start'' screen forever, nothing seems to proceed, it doesn't go into the game.
guess i know why...
unable to access the game at all
gentle musk
@violet idol @red vine Are you both still unable to enter the game?
red vine
I need to check again
gentle musk
Also, please don't ping moderators for tech-related issues
And if you are, at least ping one that's currently online
red vine
alright, I can get in
gentle musk
Ok, good
mighty loom
same issue
cant play since yesterday
already reported to customer service
please help
finite raft
did you use wifi or data?
mighty loom
wifi
finite raft
try data?
mighty loom
same also TT
mellow shore
My game keeps crashing on ios, like every 20 mins or so, it gets annoying sometimes and let alone the long wait for the game to open
mystic bobcat
Am I the only one having problems on Crafting Summer Decorations? It always ended up into upgrade materials even though it's summer themed in first node. 🤔
vague jasper
same also TT
Its a known issue, if changing network....using vpn or change dns still has the issue then the only thing you can do is waiting hotfix from them
vague jasper
My game keeps crashing on ios, like every 20 mins or so, it gets annoying someti...
Im not iOS player but try to turn off notification
vague jasper
Am I the only one having problems on Crafting Summer Decorations? It always ende...
Maybe glitch? Just sent your video proof or screenshot to help_bluearchive@nexon.com
robust sierra
I have same issue, when i think i can solve it with clear cache then i log in with my usual google acc became like this
jovial oar
Are servers down? I can't connect game with either wifi, mobile data or even vpn
Wasted solid 20 mins and game wont connect
robust sierra
Dunno, cuz no notice
jovial oar
seeing everyone cant play pvp makes me wonder why
jovial oar
i can relate, annoying as ever
robust sierra
And cuz pyrox is justice so there's no reason to not play pvp
vague jasper
Are servers down? I can't connect game with either wifi, mobile data or even vpn
No, i just login and perfectly fine
vague jasper
im having this issue, can somebody help please?
Change your connection 1st like from mobile data to wifi, etc
If still fail then use vpn
oblique granite
im playing with an emulator
vague jasper
?
What does emulator matter with connection
Its your connection problem timed out to nexon server
vague jasper
Help please, i cant log in with my email acc also nexon id
Screenshot
worthy pier
Is it a known issue that you disconnect most of the time when trying to enter tactical challenge?
mellow agate
Is it a known issue that you disconnect most of the time when trying to enter ta...
Iirc I saw a Reddit post saying the discord acknowledged it, but it’s still not fixed and it’s frustrating me so bad because it literally feels it’s certain ranks only 😭
finite raft
vague jasper
Change your connection 1st like using mobile data to wifi....
obtuse hatch
can I recover my account ? i just lost it even tho i bind it
gentle musk
Binded it to what accounts?
obtuse hatch
gmail
gentle musk
Do you know/remember your lost account's UID?
obtuse hatch
yes i do
gentle musk
I recommend reporting this issue to nexon's customer service, including the UID of your lost account, and the gmail account you binded it to https://support.nexon.net/hc/en-us
obtuse hatch
okay thankyou
wraith tide
Does it happen that often? i keep getting this almost every stage...
bold mantle
Does it happen that often? i keep getting this almost every stage...
Yep I haven’t been able to do PVP all week because of this. Already acknowledged iirc.
frank plover
God FINALLY someone with the same problem as me
Always happens to me when playing PVP
Nothing has been able to fix it
Strangely enough for me this problem only persists when playing tactical challenge
Nothing else
tardy turret
Yeah it’s happening for tons of people
modest hill
what server? you guys having it?
hmm could do something like this
Server
Phone
iOS/Android Version
ISP
try FF:
is internet connection stable without any timeout?
change DNS
use VPN
switching wifi or data.
turn off any OEM build-in anti virus scanning except the default google play store.
turn off any data saver stuffs and 3rd party apps like Samsung max.
set blue archive to exclude in battery management and enable permissions.
reinstall the game (only do this as last resort)
hybrid stag
how do i change my password in BA
modest hill
how do i change my password in BA
depends which account it is bounded.
if its FB = you must change the password of FB
if its on Nexon go to nexon and change your account password over there.
hybrid stag
depends which account it is bounded.
if its FB = you must change the password of...
i think i signed in with google
modest hill
soo you have to change your password in google then
mellow shore
how do i fix crash in ios? it crashes like every 10-20 mins
modest hill
how do i fix crash in ios? it crashes like every 10-20 mins
is your iOS device have 3gb of ram and up?
mellow shore
is your iOS device have 3gb of ram and up?
U cant check ram on ios
modest hill
U cant check ram on ios
for example u can just go to safari and search "iphone 7 gsmarena" it should be on the first link.
or just tell me which iOS device is it.
mellow shore
for example u can just go to safari and search "iphone 7 gsmarena" it should be ...
iphone 6s
modest hill
yup 2gb ram....
modest hill
iphone 6s
anyways try to change in game settings inside. let's try lowering the settings
mellow shore
anyways try to change in game settings inside. let's try lowering the settings
ohh alr, but it wont destroy the game right? like stop supporting it?
modest hill
no we're just gonna dial things down.
mellow shore
alr
modest hill
set graphics = medium or low
accelerated rendering mode = compatibility
post processing = off
anti-alias = off
the exit the game or restart the phone
fleet parrot
I can't login to the game. I just logged into new device, and all previous login on my previous devices got logged out automatically. And now i can't log into the game on my main phone. Tried clearing cache, and didn't work
Tried googline the error code, and it says something about my country blocked. But i can play just fine on bluestacks on my pc, and it runs fine on my android tablet too.
i tried loggin in through nexon ID and google, none of them works
bold mantle
PVP is still busted
modest hill
I can't login to the game. I just logged into new device, and all previous login...
power cycle your main router.
unplug everything connected to the main router, turn it off for 1 min then push the power button to make sure, then plug everything back on.
fleet parrot
power cycle your main router.
unplug everything connected to the main router, tu...
even tho i don't have this problem with my pc and tablet connecting to the same router?
modest hill
yup
fleet parrot
aight thanks, i'll try that
modest hill
BA stupidly do this for some reason >.>
my tho in my case i just switch to data on my phone then after a few mins or hours i connect back to wifi
fleet parrot
my tho in my case i just switch to data on my phone then after a few mins or hou...
might as well try this first since i'm still using my internet for work
tardy turret
PVP is still busted
It’s scheduled to be fixed by the 19th
bold mantle
It’s scheduled to be fixed by the 19th
Great news, thanks for the info!
plucky escarp
Any workaround?
Was doing Extreme Raid
north thicket
Same here. Cannot login
gentle musk
@plucky escarp @north thicket What game server/region are you in?
north thicket
I'm from SEA region
knotty musk
Yeah, servers seem down. Asia server.
plucky escarp
VPN not working
neon shale
help?
gentle musk
I've informed the appropriate people of the issue, hopefully it's fixed soon
neon shale
im just afraid to lose my account
knotty musk
Thank you very much! Much appreciated. 🙇
mellow shore
Same here. Cannot login
Same
bold niche
wow i cant login
knotty musk
Try logging in now.
silent burrow
im just afraid to lose my account
Server just dead
knotty musk
It's alive now.
knotty musk
I've informed the appropriate people of the issue, hopefully it's fixed soon
Again, thank you very much! 🙏❤️✨
bold niche
yeah finally
tired garden
Everything good now
Dont know whether its because i clear cache or its just generally fixed already tho
bold niche
yeah.but still the tactical challenge always send me out of the game
north thicket
It's working now 
bold niche
oh so its only on ASIA server. well they fixed it sooner so its all good. thanks anyways devs
bold niche
This is getting annoying. I wonder how many times I relog and challenge the same player and still this error always pop up. PS: Players with pvp rank 50 below. dunno is this kind of cheat to maintain their ranks or just a bug.
lunar herald
finite raft
this problem happens to me at random. When it happens while im connected to wifi, i change to mobile network. And when it occurs while on mobile network, i change to wifi. And smh, it works
north thicket
Help I can't pvp today 
sacred jackal
They said that this issues will be fixed on the next maintenance and pvp season reset which is on 19 April
lunar herald
Still can't play..
vague jasper
Still can't play..
Try to use other connection such a wifi / mobile data
Other way to do is use VPN or changing your DNS
lunar herald
I turn the wifi off and it's still the same
vague jasper
Do the above tips 1st if still not work then try clear cache before reinstall
round dome
bugs or something like this we can report here?
inner kayak
bugs or something like this we can report here?
There’s an in-game customer support that you can use to report an issue, I think it works for reporting bugs
inner kayak
No prob
gentle musk
You can also report tech issues in this channel, but using the in-game customer support (first) is preferred
lean spire
text error
gentle musk
@lean spire What story chapter/episode is this in?
lean spire
Its in Eden treaty thing, when they meet up for the make up class.
Ep. 4 i believe?
Nvm, its episode 7, Exam Prep. Almost at the very end of the episode.
lunar herald
If I reinstall the game will I still have all my stuff?