#📝issues-tracker

1 messages ¡ Page 1 of 1 (latest)

little oriole
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MyTEAM

Level 40 End Game Luka Doncic missing certain Hall of Fame badges.

UPDATE: Issue should be fixed.

little oriole
#

Everything below this message is about NBA2K23_1NBA2K23_2NBA2K23_3!

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emptyline
GENERAL

We are aware of an issue on NBA 2K23 for PlayStation 5 causing the game to crash for players who have over 100 blocked players through the PlayStation Network.

We plan to release a fix for this in a post-launch update. Thanks for your patience.

UPDATE: Issue should be fixed.

little oriole
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MyTEAM

Playbook selection reverts back to previous selection.

Update: Issue should be fixed.

little oriole
little oriole
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MyPLAYER - Apparel

MJ UNC jersey from the Jordan Challenge appears as a brown shirt when equipped.

UPDATE 1: Issue should be fixed early next week.

UPDATE 2: Issue should be fixed.

UPDATE 3 (2023 Jan): Current Gen players may be experiencing this issue in Season 4. We are investigating.

UPDATE 4 (2023 Feb): Issue should be fixed.

unknown.png
little oriole
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MyTEAM

Some players are missing cards purchased from the Token Market to complete Series 1 sets.

little oriole
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MyCAREER - The City

Players are unable to use their in-game phones while waiting on Got Next spots.

Update: Issue should be fixed in Season 2 patch.

little oriole
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MyCAREER - The City

Mobil 1 event not starting correctly. This is being looked into. <@&891067967205437541>

UPDATE: Event is back up and running. Thanks for your patience.

little oriole
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MyCAREER - The City

Some players are unable to enter shops.

UPDATE: Issue should be fixed.

little oriole
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MyPLAYER

During games, custom shoes show up normally from the player's view, but show as 2K Generics from perspective of other players.

UPDATE: Issue should be fixed in Season 2 patch.

little oriole
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MyCAREER - The City

Performance progression (casual, hooper, etc) does not increase in Theater games for some players.

UPDATE: Issue should be fixed in Season 2 patch.

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emptyline
MyCAREER - The REC

When the entire opposing team quits a REC game, the win may not count towards quest progress.

UPDATE: Issue should be fixed in Season 2 patch.

quick sparrow
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MyPLAYER

Core challenges not progressing for some players in park games against AI.

UPDATE: Issue should be fixed.

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emptyline
MyCAREER - G.O.A.T. Boat

SWAG’s store available items not updating.

UPDATE: Issue should be fixed.

little oriole
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MyPLAYER

Some players are unable to core certain Tier 3 badges.

UPDATE: Issue should be fixed in Season 2 patch.

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emptyline
MyCAREER - The City

Users may not receive notification when sent a squad invite.

UPDATE: Issue should be fixed in Season 3 patch.

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emptyline
Gameplay

In rare cases, player may swing wildly when doing rim hangs.

UPDATE: Issue should be fixed in Season 2 patch.

little oriole
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Play Now

Players see "There are no NBA games scheduled today" message when opening NBA Today.

UPDATE: Issue should be fixed now.

little oriole
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MyTEAM

In Triple Threat, the 2K camera angle can move and make it hard to see around the perimeter.

UPDATE: Issue should be fixed in Season 3 patch.

little oriole
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MyTEAM

Nikola Jokic Moments of the Week challenge may not properly record progress, October 26.

UPDATE: Issue should be fixed now. Challenge requirements have been updated.

little oriole
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MyPLAYER

Gym Rat badge may not show as activated when player has Badge Loadout 2 or 3 equipped.

UPDATE: Issue should be fixed in Season 3 patch.

little oriole
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MyTEAM

We are aware of the connection issues in MyTEAM and are currently working to ensure everyone can play. In the meantime, Agenda Groups that were set to expire including Takeover Rodman have been extended through the day. We will provide updates as we have them.

UPDATE: MyTEAM server instability issues have been addressed. Thanks for your patience!

little oriole
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MyNBA

Start Today option not available.

UPDATE: Issue should be fixed now. Thanks for your patience!

little oriole
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MyTEAM

Some players unable to redeem Trophy Case Tim Duncan reward card.

UPDATE: Issue should be fixed now.

Untitled.jpg
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MyTEAM

We are aware some players are currently unable to play Clutch Time Online games (Nov 28) and are working on a fix.

UPDATE: The issue preventing some players from playing Clutch Time Online games after this week’s patch update has been resolved. Thanks for your patience!

little oriole
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MyCAREER - The City

Some players see incorrect game results or do not receive rewards from Daily Pick‘Em.

UPDATE: Issue should be fixed in Season 3 patch.

little oriole
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These Steam/PC issues will be addressed in Season 3 patch, once available. Thanks for your patience.

MyPLAYER

Some players missing their Season rewards apparel items (e.g MTN Dew mask).

GENERAL

City uniforms do not appear ("invisible") in Play Now games.

little oriole
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MyPLAYER Apparel

New Season 3 apparel items not available in SWAG's on Current Gen.

UPDATE: Issue should be fixed now. Thanks for your patience.

little oriole
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MyCAREER - The City

Issues with the NBA Jersey Day 2XP event have been resolved, and the event is extended three hours to 12:00 AM PST. Sorry for the confusion.

little oriole
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MyTEAM

Issues with zoom and camera focus in Triple Threat Online games.

UPDATE: Issue should be fixed in Season 4 patch.

little oriole
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MyCAREER - G.O.A.T Boat

Some users unable to claim Holiday gift under the Christmas tree.

UPDATE: Issue should be fixed now. Thanks for your patience. Happy Holidays! 🎁

little oriole
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MyTEAM

Beyond Level 40 Shawn Kemp wearing jersey #4 (instead of #40).

UPDATE: Issue should be fixed now.

little oriole
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MyCAREER - REC

Season 4 uniform colors (red/orange) can be hard to differentiate.

UPDATE: Uniform colors have been updated.

little oriole
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MyTEAM

Light Speed challenge "8 dunks as a team" not recorded.

UPDATE: Issue should be fixed now.

little oriole
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MyTEAM

If you leave 2K StreamCast (watching the tournament) and open the Auction House, you may see elements of NBA 2K22 including infinite contracts and the previous card grading design. Please restart the game to resolve this issue. <@&890119593035694080>

little oriole
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MyTEAM

Bracket Busters Corliss Williamson card has “SF/SF” position.

UPDATE: Issue should be fixed now.

little oriole
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MyTEAM

Locker Code Muggsy Bogues may show up as a Sapphire "Kyrie Irving" card for some players. <@&938552642752364585>

UPDATE: Issue should be fixed now.

little oriole
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GAMEPLAY

Players are sometimes able to double-dribble after a pump fake without a violation called.

UPDATE: Issue should be fixed in Season 6 patch.

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GENERAL

Lakers Statement uniform numbers color.

UPDATE: Issue should be fixed in Season 6 patch.

image.png
little oriole
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MyPLAYER Apparel

Equipping the Season 5 Level 21 hairstyle after updating to the Season 6 patch may lead to issues entering MyCAREER on Current Gen. We are working on a fix for this issue, thanks for your patience. <@&891067967205437541>

UPDATE: An additional patch update will be released on April 10 for PS4 & XB1, on April 12 for PC, and soon for Nintendo Switch to address this issue -- #game-updates message

little oriole
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GENERAL

PC <@&938552642752364585> players -- If you are unable to launch the game, please ensure you do not have any third party programs (e.g. cheating tools) installed that could be affecting NBA 2K23.

If you do not have any of those programs installed, we recommend these troubleshooting steps:

1️⃣ Delete entire NBA 2K23 folder in “steamapps\common”
2️⃣ Re-install the game and check if fixed.
3️⃣ If not, delete everything in Steam installation directory (default: “C:\Program Files (x86)\Steam”) except the “steamapps” folder.
4️⃣ Re-install Steam into the same directory

If you continue to have issues, please contact 2K Support: https://support.2k.com/

little oriole
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MyTEAM

Exhibitions may fail to start in some instances.

little oriole
little oriole
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MyNBA

Using Start Today during the Playoffs may prevent progression.

UPDATE: Issue should be fixed in Season 7 patch.

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emptyline
REC / Pro-Am

Screen wipe may cut into gameplay in rare instances.

UPDATE: Issue should be fixed in Season 7 patch.

little oriole
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MyTEAM for Android

NBA 2K23 MyTEAM for Android is undergoing maintenance. Thanks for your patience!

little oriole
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MyCAREER

Heads up! If you are not earning 2XP from the LEGO 2K Drive event in MyCAREER, please remove and re-equip your MyPLAYER’s LEGO 2K Drive apparel. <@&891067967205437541>

little oriole
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MyTEAM

If you were previously unable to see newly acquired Heatwave Invincible cards in your collection since release, please exit and re-enter MyTEAM. Thanks for your patience!

Rest assured, Heatwave Invincible cards were available as intended in Heatwave Packs and Boxes since release.

This issue only affected cards not appearing in the My Collection menu and did not affect their ability to come out of Heatwave Packs and Boxes, or to be selected from the Option Pack released this morning.

<@&891068097178533968> <@&890119593035694080>

little oriole
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MyNBA

We are investigating an issue preventing MyNBA Online Leagues from saving and synchronizing recent actions. Thanks for your patience.

UPDATE: Issue should be fixed now.

little oriole
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emptyline
Category: MyTEAM

Issue: Premium Pass Diamond Kyrie Irving card's badges have been updated.

Status: Fix Released

little oriole
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Category: Gameplay

Issue: Hanging on the rim can cause the player to swing wildly in rare situations.

Status: Fix Released

Updates:

  • Issue will be fixed in v1.2.
little oriole
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Category: MyCAREER

Issue: Using a Gatorade Court may occasionally lead to your player being unable to move and/or getting an error code.

Status: Fix Released

little oriole
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Category: General

Issue: We are aware of the connection issues in NBA 2K24 and are currently working to ensure everyone can play. We will provide updates as we have them. Thank you for your patience!

Status: Fix Released

Updates:

  • [Sept 9, 8 AM PT] We have resolved the connection issues affecting NBA 2K24. Thank you for your patience and see you back on the courts.
little oriole
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Category: MyTEAM

Issue: We are aware of the improper salaries being assigned to players for the Salary Cap mode. The problem has been identified and will be fixed as soon as possible.

Status: Fix Released

Updates:

  • Today's first Salary Cap update has been reverted and is being delayed until later this week. Stay tuned for updates regarding the next salary update.
little oriole
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Category: MyCAREER / The City

Issue: We are investigating an issue where players may experience sporadic freezing ("lag spikes") when playing on the 2v2 court in the RISE affiliation area.

Status: Fix Released

Updates:

  • Issue should be fixed in patch 1.2.
little oriole
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Category: Play Now

Issue: In Player Control mode, players may only hear crowd audio and not commentator or PA announcer audio.

Status: Fix Released

Updates:

  • Issue should be fixed in Oct 10 patch.
little oriole
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MyCAREER

Heads up! Brickley's Gym 3v3 scrimmages are available once per Monday-Thursday, and 5v5 scrimmages are available once per Friday-Sunday. Art of Shooting with Lethal Shooter is available once per week. <@&891067967205437541>

little oriole
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Category: MyCAREER

Issue: We're aware the Top 10 REP leaderboard is missing some players currently and working on a fix.

Status: Fix Released

little oriole
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GENERAL - STEAM

PC <@&938552642752364585> players -- If you are unable to launch the game, please ensure you do not have any third party programs (e.g. cheating tools) installed that could be affecting NBA 2K24.

If you do not have any of those programs installed, we recommend these troubleshooting steps:

1️⃣ Delete entire NBA 2K24 folder in “steamapps\common”
2️⃣ Re-install the game and check if fixed.
3️⃣ If not, delete everything in Steam installation directory (default: “C:\Program Files (x86)\Steam”) except the “steamapps” folder.
4️⃣ Re-install Steam into the same directory

If you continue to have issues, please contact 2K Support: https://support.2k.com/

little oriole
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Category: MyCAREER

Issue: Players cannot enter Club 2K event.

Status: Fix Released

Updates:

  • Club 2K in US East will now open at 10:10 PM ET and we have extended the event one hour to end at 1 AM.
little oriole
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GENERAL - PLAYSTATION

The PlayStation™Network is experiencing issues that may affect online game modes. You can check the status of the PlayStation™Network here: https://status.playstation.com/

<@&938552626994364446> <@&938552498774491206>

little oriole
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Category: MyCAREER

Issue: At the end of Rec games, players may be sent back to the main menu in rare situations.

Status: Fix Released

Updates:

  • Issue should be fixed in patch 1.3.
little oriole
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Category: MyNBA

Issue: Customized players can only equip real player dunk animations and not generic dunk packages unless they are already equipped.

Status: Fix Released

Updates:

  • Issue should be fixed in Oct 10 patch.
little oriole
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Category: MyPLAYER Apparel

Issue: Custom shoes cannot be equipped with a REC outfit.

Status: Fix Released

Updates:

  • Issue should be fixed in Oct 10 patch.
little oriole
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Category: Gameplay

Issue: Standing Meter Dunks is using Driving Dunk rating to determine the green window size.

Status: Fix Released

Updates:

  • Issue should be fixed in Oct 10 patch.
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Category: Gameplay

Issue: Putbacks are sometimes classified as covered even when no defenders are nearby.

Status: Fix Released

Updates:

  • Issue should be fixed in Oct 10 patch.
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Category: MyPLAYER Apparel

Issue: Equipped clothes may not save properly when switching between Look 1 and Look 2.

Status: Fix Released

Updates:

  • Issue should be fixed in Oct 10 patch.
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emptyline
Category: MyCAREER

Issue: Win Streak count during the postgame recap sequence for games in the City stops showing after 25 game streaks.

Status: Fix Released

Updates:

  • Issue should be fixed in Oct 10 patch.
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emptyline
Category: MyTEAM

Issue: Automatic substitutions may not respect a player card’s position in some cases.

Status: Fix Released

Updates:

  • Issue should be fixed in Oct 10 patch.
little oriole
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Category: MyCAREER

Issue: The Player Matchup screen in REC games may not correctly show the four best attributes for each player.

Status: Fix Released

Updates:

  • Issue should be fixed in Oct 10 patch.
little oriole
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Category: MyCAREER

Issue: In Starting Five mode, player does not receive progression if the opponent leaves the game.

Status: Fix Released

Updates:

  • Issue should be fixed in Oct 10 patch.
little oriole
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MyCAREER

We have released a hotfix update to resolve the issue that NBA 2K24 players on PlayStation 5 and Xbox Series X|S were experiencing that caused MyPLAYER Badge progression to drop to Bronze level after games under certain conditions.

With this hotfix, Badge progression will no longer be reset. However, the Badges menu and Recent Trend graph visuals may continue to show reset progress. These visuals can be ignored and will be addressed in an upcoming patch update. Thank you for your patience. <@&891068097178533968> <@&891067967205437541>

UPDATE: Issue should be fully fixed in Oct 13 patch. #game-updates message

little oriole
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MyCAREER

Due to technical difficulties, last night's NBA 2K League Become a Pro Series event was delayed. We apologize for the inconvenience.

Below is the updated schedule, with a makeup window on Monday.

• Friday, Oct 13, 9 AM - 3 PM PST
• Saturday, Oct 14, 9 AM - 3 PM PST
• Sunday, Oct 15, 1 PM - 7 PM PST
• Monday, Oct 16, 9 AM - 3 PM PST

<@&891068097178533968> <@&891067967205437541>

little oriole
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Category: General

Issue: We are investigating the issues where some players who purchased the Season 2 Hall of Fame Pass did not receive 10 Level Skips, and also some players who purchased the 25th Anniversary Edition did not receive two Level Skips in Season 2. Thanks for your patience.

Status: Fix Released

Updates:

  • [Oct 22, 5 AM PT] Good news! We have resolved the issue that caused some players to not receive Level Skips with the Hall of Fame Pass or 25th Anniversary Edition. If you were affected, you should now have the appropriate Level Skips applied to your Season 2 progress.
little oriole
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Category: General

Issue: PlayStation players may not be able to purchase the Season 2 Pass Upgrade.

Status: Fix Released

Updates:

  • The S2 Pass Upgrade is now available for purchase.
little oriole
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Category: The W

Issue: Players are unable to unlock "Bet on Woman" trophy/achievement.

Status: Fix Released

Updates:

  • Issue should be fixed in Nov 27 patch.
little oriole
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Category: General

Issue: Some players may be experiencing connection issues.

Status: Fix Released

Updates:

  • We have resolved the connection issues affecting some NBA 2K24 players. Thank you for your patience!
little oriole
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Category: General

Issue: When designing a court, players cannot add spaces between text.

Status: Fix Released

Updates:

  • Issue should be fixed in Nov 27 patch.
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Category: MyCAREER

Issue: Changes to certain camera settings may not save between games in the City.

Status: Fix Released

Updates:

  • Issue should be fixed in Nov 27 patch.
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emptyline
Category: MyCAREER

Issue: The celebration for breaking the record for 3-Point Makes in a season may replay each game for players who greatly surpassed the record.

Status: Fix Released

Updates:

  • Issue should be fixed in Nov 27 patch.
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emptyline
Category: MyCAREER

Issue: Team Takeover Player Lock setting may not save between games.

Status: Fix Released

Updates:

  • Issue should be fixed in Nov 27 patch.
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Category: MyTEAM

Issue: Only players in the starting lineup receive Coach Boosts.

Status: Fix Released

Updates:

  • Issue should be fixed in Nov 27 patch.
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emptyline
Category: MyTEAM

Issue: In rare situations for certain Agendas, the in-game Agenda Tracker may not show accurate progress.

Status: Fix Released

Updates:

  • Issue should be fixed in Nov 27 patch.
little oriole
#

Category: MyTEAM

Issue: If you received a Gold card from your Thanksgiving Mural Event Unsellable Diamond Player pack, please check your Unopened Packs later today for a replacement pack. Thank you for your patience!

Status: Fix Released

Updates:

  • Replacement packs are now available in Unopened Packs for those affected.
little oriole
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Category: General

Issue: Rim and net may not react properly to made shots.

Status: Fix Released

Updates:

  • Issue should be fixed.
little oriole
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Category: MyCAREER

Issue: Some players who are missing either the Nov. 27 patch update or the Main Menu update may be unable to access MyPLAYER Appearance items.

Status: Closed

Updates:

  • Please make sure you have installed the Nov. 27 patch update and return to the Main Menu for the latest Main Menu update. Then you should be able to access your MyPLAYER Appearance items, including clothing and banners.
little oriole
#

Category: MyCAREER

Issue: We are looking into an issue where some Current Gen (PS4/XB1/NSW/PC) players are not able to purchase MyPLAYER attribute upgrades at this time.

Status: Fix Released

Updates:

  • Issue should be fixed.
little oriole
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Category: MyCAREER

Issue: Camera can blocked by the crowd during held ball jump balls in the REC.

Status: Fix Released

Updates:

  • Issue should be fixed in Jan 8 patch.
little oriole
#

Category: MyTEAM

Issue: Some Current Gen players who purchased the Season 2 Pro / HOF Pass did not receive Diamond Allen Iverson MyTEAM card.

Status: Fix Released

Updates:

  • Missing Pro / HOF Pass rewards are currently being distributed. If you are affected and do not receive your missing rewards by December 5, please open a ticket with 2K Support.
little oriole
#

Category: General

Issue: Home teams that have a City court are unable to use City uniforms with In-Season Tournament courts.

Status: Fix Released

Updates:

  • Issue should be fixed in Dec 8 update.
little oriole
#

Category: MyCAREER

Issue: Some PC/Steam players may be experiencing issues starting Neighborhood games.

Status: Fix Released

Updates:

  • Issue should be fixed in Dec 8 update.
little oriole
#

Category: MyCAREER

Issue: Player may lose control of MyPLAYER if GOAT skill activates right before a stoppage of play, such as a timeout.

Status: Fix Released

Updates:

  • Issue should be fixed in Dec 8 update.
little oriole
#

Category: MyNBA

Issue: During In-Season Tournament games in the Las Vegas arena, Broadcast camera view can be partially blocked.

Status: Fix Released

Updates:

  • Issue should be fixed in Dec 8 update.
little oriole
#

Category: MyTEAM Mobile

Issue: Some players are experiencing connection issues after multiplayer games.

Status: Fix Released

little oriole
#

Category: General

Issue: We are aware of the connection issues affecting some players in NBA 2K24 and are currently working to ensure everyone can play. We will provide updates as we have them. Thank you for your patience!

Status: Fix Released

Updates:

  • [Jan 25, 7 PM PT] We have resolved the connection issues affecting some players in NBA 2K24. Thank you for your patience and see you back on the courts.
little oriole
#

Category: MyTEAM Mobile

Issue: Players may not be visible on the court in some circumstances.

Status: Fix Released

little oriole
#

Category: General

Issue: We are aware of the connection issues affecting some players in NBA 2K24 and are currently working to ensure everyone can play. We will provide updates as we have them. Thank you for your patience!

Status: Fix Released

Updates:

  • We have resolved the connection issues affecting some players in NBA 2K24. Thank you for your patience and see you back on the courts.
little oriole
#

Category: MyPLAYER

Issue: Devin Booker spin jumper requires height under 6'5" instead of 6'9".

Status: Fix Released

Updates:

  • Issue should be fixed in Apr 1 update.
little oriole
#

MyTEAM

If you are missing the free Wild West Deluxe Pack, please make sure you view the notification on the Main Menu notice board before checking your Unopened Packs. Requires NBA 2K24 on console.

https://twitter.com/NBA2KMyTEAM/status/1761073436112339272

<@&890119593035694080>

NBA 2K MyTEAM (@NBA2KMyTEAM) on X

Get a free Deluxe Wild West Pack in MyTEAM 🏜

Head to the Unopened Packs menu in the Pack Market to find yours!

Twitter ¡
little oriole
#

Category: MyPLAYER Apparel

Issue: Russell Westbrook All-Star jerseys use number 2️⃣ instead of 0️⃣.

Status: Fix Released

Updates:

  • Issue should be fixed in Apr 1 update.
little oriole
#

Category: MyCAREER

Issue: In some cases, players may receive error codes when reserving a Gatorade court.

Status: Fix Released

#

emptyline
Category: MyCAREER

Issue: Week of February 23 Elite-only Theater event is not allowing squads to enter.

Status: Fix Released

little oriole
#

Category: General

Issue: New Gen -- Invitations sent through Crossplay Social Menu may not be working properly for some players.

Status: Fix Released

little oriole
#

GENERAL - PLAYSTATION

The PlayStation™Network is experiencing issues that may affect online game modes. You can check the status of the PlayStation™Network here: https://status.playstation.com/

<@&938552626994364446> <@&938552498774491206>

little oriole
#

Category: MyCAREER

Issue: Some players are unable to complete games in the ColdSnap event.

Status: Closed

Updates:

  • Due to technical difficulties, this weekend’s MyCAREER ColdSnap event will be rescheduled for a later date. We apologize for the inconvenience.
  • In its place, 2XREP in The City will be live from <t:1711141200:F> to <t:1711335600:F> (shown in your device's time zone). All games played in The City, The Theater, The REC, and Pro-Am will have 2XREP.

<@&891068097178533968> <@&891067967205437541>

little oriole
#

Category: General

Issue: We are aware of the crossplay invitation issues affecting players in NBA 2K24 New Gen and are currently working on an update to ensure everyone can play together. We will provide updates as we have them. Thank you for your patience!

Status: Fix Released

Updates:

  • [Apr 2, 3 PM PT]
  • We will be releasing an update for NBA 2K24 on PS5 on April 3, 2:00 AM Pacific Time (<t:1712134800:f>, shown in your device's time zone) to address the crossplay invitation issues. No additional installation is required for Xbox Series X|S. Thank you for your patience and see you back on the courts.
  • [Apr 2, 4:30 PM PT]
  • While Xbox Series X|S players do not need to install a new update, crossplay invitations to PS5 players will not be successful until PS5 players have installed the new update mentioned above.

<@&891068097178533968> <@&936860829167550504>

little oriole
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Category: MyTEAM

Issue: Some players who earned the "Season 6 PinkDiamond Player Option Pack (Pick 3)" were only able to choose 1 Pink Diamond player.

Status: Fix Released

Updates:

  • [Apr 7, 5 PM PT]
  • We are working on a resolution that will provide affected players with 2 more picks. Thanks for your patience.
  • Updates will be shared here as available.
  • [Apr 8, 9 AM PT]
  • Affected players should now have received a "Season 6 PinkDiamond Player Option Pack (Pick 2)" pack in your Unopened Packs to choose 2 more Pink Diamond players.

<@&890119593035694080>

little oriole
#

GENERAL - PC/STEAM

In an effort to create a more fair and balanced NBA 2K24 experience for all players on PC, please be aware that some new protections have recently been implemented. Players who attempt to play NBA 2K24 for PC while running cheating tools or unauthorized third-party software may now be redirected to the NBA 2K Player Code of Conduct web page or experience gameplay limitations in which passing the ball becomes unsuccessful.

If you encounter either of these, please ensure that you do not have any cheating tools or unauthorized third-party software installed that could be affecting NBA 2K24. For further assistance, please contact 2K Support: https://support.2k.com/

<@&938552642752364585>

little oriole
#

Category: MyTEAM

Description: April 24 Deal of the Day Primetime Giannis Antetokounmpo listed at incorrect MTP price.

Status: Fix Released

Updates:

  • [Apr 24, 12 PM PT]
  • The MTP price of today’s Deal of the Day Primetime Giannis Antetokounmpo has been corrected. Players who purchased this Deal of the Day at the incorrect price have received a refund of the difference in MTP.

<@&890119593035694080>

little oriole
#

Category: MyTEAM

Description: Some players who completed the Cinco De Mayo Exhibition may have received a Wild West Deluxe Pack which does not guarantee a Pink Diamond or higher Player Card.

Status: Fix Released

Updates:

  • [May 6, 8 AM PT]
  • We are working on a resolution for affected players.
  • [May 6, 12 PM PT]
  • Affected players should now have received a replacement pack in your Unopened Packs to receive a Pink Diamond or higher Player Card.
  • [May 7, 9 AM PT]
  • Some affected players on MyTEAM Mobile who did not receive the replacement pack previously should now have one in your Unopened Packs. Thanks for your patience!

<@&890119593035694080>

little oriole
#

GENERAL - XBOX

Xbox services may be experiencing issues that affect online game modes. You can check the status of Xbox features and functionality here: https://xbox.com/status

<@&938552606425485312> <@&938552478629257226>

little oriole
#

Category: MyCAREER (The City, New Gen)

Description: Some players who completed lines of objectives on their June 15-17 Blackout event card may not have received the associated reward(s).

Status: Fix Released

Updates:

  • [June 17, 9 PM PT]
  • Affected players who completed lines of objectives on their Blackout event card should receive their earned rewards within the next 24-48 hours. Thanks for your patience.
  • [June 18, 10 AM PT]
  • If you were unable to do the "Complete 5 games out in The City wearing Bingo T-Shirt" objective because you did not receive the Bingo T-Shirt but you completed all other objectives in the line or in the card, please reach out to 2K Support with screenshots and videos for further assistance: https://support.2k.com/
  • If you earned 48 hours 2XREP, the 48-hour boost will begin immediately when it is added to your account. You will receive an additional 5,000 VC along with this 2XREP. Thanks for your understanding.

<@&891067967205437541>

little oriole
#

Category: MyTEAM

Description: The Agenda to earn Pink Diamond Napheesa Collier Coach Card is not available as intended on June 22.

Status: Fix Released

Updates:

  • [June 22, 4 PM PT]
  • The Agenda to earn Pink Diamond Napheesa Collier Coach Card is now available under 'WNBA Highlight - Napheesa Collier Coach". Thanks for your patience.

<@&890119593035694080>

little oriole
#

Category: General (Season 8)

Description: We are aware some players on PlayStation are currently unable to purchase the NBA 2K24 Season 8 Pro Pass or Hall of Fame Pass from within NBA 2K24.

As a temporary workaround while we work on a resolution, you can purchase it directly via the PlayStation Store either on your console or at the links below. Thanks for your patience.

Status: Fix Released

<@&938552626994364446> <@&938552498774491206> <@&891068097178533968>

little oriole
#

GENERAL - PLAYSTATION

The PlayStation™Network is experiencing issues that may affect online game modes. You can check the status of the PlayStation™Network here: https://status.playstation.com/

<@&938552626994364446> <@&938552498774491206>

little oriole
#

GENERAL - XBOX

Xbox services may be experiencing issues that affect Xbox Live. You can check the status of Xbox features and functionality here: https://xbox.com/status

https://x.com/XboxSupport/status/1808213035799937065

<@&938552606425485312> <@&938552478629257226>

Xbox Support (@XboxSupport) on X

We are aware that some users have been disconnected from Xbox Live. We're investigating! Please follow here and on our status page for updates. https://t.co/kQKp1MgssY

Twitter ¡
little oriole
little oriole
#

Category: MyCAREER (The City, New Gen)

Description: Some ELITE players did not receive their Season 8 Affiliation Rivalry REP boost within the normal time period.

Status: Fix Released

Updates:

  • [August 14, 4 PM PT]
    • All ELITE players who contributed to Season 8 Affiliation Rivalry standings by participating in qualifying events should now have received their REP boost.

<@&891067967205437541>

little oriole
little oriole
#

Category: MyCAREER (The REC)

Description: We are aware some players are unable to connect to server when starting new REC games.

Status: Fix released

Updates:

  • [September 4, 10:15 AM PT]
    • Please restart your game and try again!

<@&891067967205437541>

little oriole
#

Category: MyPLAYER Builder

Description: Some players may be set to control the wrong player during a Build Tester game under certain circumstances.

Status: Fix released

Updates:

<@&891067967205437541>

little oriole
#

Category: MyCAREER (NBA Career)

Description: Some player's MyPLAYERs may appear more than once in NBA game lineups under certain circumstances.

Status: Fix released

Updates:

  • [September 4]
    • As a workaround, the issue may resolve once you make your team's starting lineup.
  • [September 5, 9 PM PT]
    • If you are playing on PC, please install the latest patch update and try again.
  • [September 6, 7 PM PT]

<@&891067967205437541> <@&891068097178533968>

little oriole
#

Category: Gameplay, Coaching

Description: Player substitution may not be occurring as intended under certain circumstances.

Status: Fix released

Updates:

  • [September 12, 7 PM PT]
    • Patch v1.4: Addressed a user-reported situation where players were prevented from being substituted when on extended hot streaks. #game-updates message
little oriole
#

Category: MyCAREER (The Theater)

Due to technical difficulties, the TUFF BUCKETS Theater event will be replaced with CITY 1v1 for the remainder of this week. We apologize for the inconvenience.

<@&891067967205437541> <@&891068097178533968>

IMG_0721.png
little oriole
#

Category: MyNBA

Description: When overturning a player's decision to retire, the player may no longer appear in the roster.

Status: Fix released

Updates:

little oriole
#

Category: Gameplay

Description: Takeover meter progress may be decreased when Team Chemistry is achieved under certain circumstances.

Status: Fix released

Updates:

  • [September 12, 7 PM PT]
    • Patch v1.4: Fixed an issue that would cause the Takeover meter to drop down to Tier 1 if already at Tier 5 when the Team Chemistry meter is filled. #game-updates message
little oriole
#

Category: Create a Player

Description: When editing a Create-A-Player (such as in MyNBA), the jump shot animation preview may not update based on player's selections.

Status: Fix released

Updates:

little oriole
#

We are aware today's Xbox Series X|S update is not available yet as scheduled and we are working to release it as soon as possible. In the meantime, you may experience issues when attempting to join friends via crossplay with PlayStation 5. Thanks for your patience.

ICYMI, Patch Notes: #game-updates message

<@&938552626994364446> <@&938552606425485312>

Updates:

  • [September 13, 12 PM PT]
    • The Xbox Series X|S update should now be available. Please try restarting your console if you're not seeing it yet!
little oriole
#

Category: MyPLAYER & MyCAREER

Description: If players match Lethal Shooter's score in hot zone drills the HUD will display "zone boosted", but if a zone is currently Hot it will not be boosted to Lethal.

Status: Fix released

Updates:

little oriole
#

Category: MyCAREER

Description: Top 10 REP and Proving Grounds leaderboards may not accurately reflect the current top players under certain circumstances.

Status: Fix released

<@&891067967205437541>

little oriole
#

GENERAL - PLAYSTATION

The PlayStation™Network is experiencing issues that may affect online game modes. You can check the status of the PlayStation™Network here: https://status.playstation.com/

little oriole
#

Category: MyTEAM

Description: We resolved an issue where some players who completed Challenges for Dukes of Dunk packs may have received a pack that rewarded BBQ Buckets players. We are working on a resolution for affected players who received these packs.

Status: Fix released

Updates:

  • [October 1, 1:30 PM PT]
    • Affected players should now have received replacement Dukes of Dunk Deluxe packs in your Unopened Packs menu.

<@&890119593035694080> <@&891068097178533968>

little oriole
#

Category: MyCAREER

Description: Some players may be unable to advance during the offseason in MyCAREER under certain circumstances (e.g. Offseason Open Run).

Status: Fix released

Updates:

little oriole
#

Category: MyTEAM

Description: We are aware that in some cases MTP from auctions where players have been outbid are not available to redeem immediately and we are working on a resolution. Thanks for your patience.

Status: Fix released

Updates:

  • [October 9, 11:30 AM PT]
    • MTP from outbid auctions should be working as expected again.

<@&890119593035694080> <@&891068097178533968>

little oriole
#

Category: MyCAREER

Description: Become a Starter quest progression may not update as expected under certain circumstances.

Status: Fix released

Updates:

little oriole
#

Category: MyTEAM

Description: Locked-in cards cannot currently be selected for Exhibitions under certain circumstances.

Status: Fix released

Updates:

little oriole
#

Category: General

Description: Social menu "Who's Online" shows players who are not currently playing NBA 2K25.

Status: Fix released

Updates:

little oriole
#

Category: MyCAREER (Events)

Due to technical difficulties, the TRENDSETTERS 2XREP event has been postponed until <t:1729170000:f> (shown in your time zone) and the REP multiplier will be increased to 3XREP in The City. Thank you for your understanding.

Reminder: Trendsetters apparel is claimed at Level 1 of Season 1.

<@&891067967205437541> <@&891068097178533968>

little oriole
#

Category: MyCAREER

Issue: Stats and records in Player Card from Season 1 are not displaying after the start of Season 2.

Status: Fix released

Updates:

  • [October 22]
    • We are investigating a resolution and appreciate your continued patience.
  • [November 13]
    • We are working on a resolution to restore City stats from Season 1. Once live, the Stats tab on your 2K Card will display combined stats from all seasons, including Season 1, while the VIP Stats will show only your stats from the current season. This fix will go live some time after an upcoming patch update, and we will provide another update at that time. Thank you for your continued patience.
  • [November 19, 4 PM PT]
    • The update to restore City stats from Season 1 is rolling out now on PlayStation 5 and Xbox Series X|S! If you haven’t installed Patch Update 3.0 yet, please do so and return to the Main Menu to receive the latest update.
    • Reminder: The Stats tab on your 2K Card will display combined stats from all seasons, including Season 1, while VIP Stats will show only your stats from the current season.

<@&891067967205437541>

little oriole
#

Category: MyTEAM

We have resolved an issue where some players who claimed the 90+ OVR Premium Option Pack at Level 28 of the Season 2 Pro/Hall of Fame Pass may have received a pack that contained Series 1 player cards.

Affected players should now have received a replacement pack in your Unopened Packs menu.

<@&890119593035694080>

little oriole
#

Category: MyTEAM

Issue: We are aware that eligible Showdown players are unable to select a group of rewards for the week ending on October 18 and are working on a resolution. Thanks for your patience.

Status: Fix released

Updates:

  • [October 18, 10:30 PM PT]
    • Affected players who were previously unable to select a Showdown reward group for the week ending on October 18 should now be able to! Please exit and re-enter Showdown to view your rewards.

<@&890119593035694080>

little oriole
#

Category: MyTEAM

Issue: Checking Court Status after a Triple Threat Park game has ended may cause game application to crash under certain circumstances.

Status: Fix released

Updates:

little oriole
#

Category: MyCAREER

Issue: After REC games, players are not given an option to exit when returning to the lobby under certain circumstances.

Status: Fix released

Updates:

  • [October 31]
    • Players on the losing team should now see an option to exit appear after a short delay. We are working on a resolution to reduce this delay.
  • [November 11]
    • The delay will be further reduced in an upcoming patch update. Thanks for your patience.
  • [November 19, 2 AM PT]
little oriole
#

Category: MyCAREER

Due to technical difficulties, this weekend’s Poseidon’s Reef event has been cancelled.

In its place, 2XREP REC will begin at <t:1729900800:F> (shown in your device's time zone). All games played in the REC during this event will be worth 2XREP. Thank you for your understanding.

<@&891068097178533968> <@&891067967205437541>

little oriole
#

Category: MyCAREER (Cage Match)

In Cage Match, your goal is achieve the longest win streak, adding to your event score with each game won during a streak. Losing a match or backing out between games will reset both your streak and current score. Rewards are based on the highest score you've reached by the end of the event.

We are aware of a visual issue in the post-game recap that may incorrectly add to your previous highest score instead of adding to your current streak score. Please refer to the event leaderboard to see your highest score.

<@&891068097178533968> <@&891067967205437541>

MyCAREER_EVENT.jpg
little oriole
#

Category: MyTEAM

We have resolved an issue where some MyTEAM Festival packs did not include the intended cards. We are working on a resolution for affected players who opened these packs already.

Additionally, we have addressed an issue that prevented some players from accessing the Pack Market and the Unopened Packs menu. Thank you for your patience.

Status: Fix released

Updates:

  • [Nov 27, 3 PM PT]
    • Players who opened the affected packs should now have received replacement MyTEAM Festival packs in your Unopened Packs menu.

<@&891068097178533968> <@&890119593035694080>

little oriole
#

Category: MyPLAYER Appearance (PC)

Issue: On PC, players may experience an error when entering a MyCAREER save that has the Benny the Bull Holiday mascot equipped.

Status: Fix released

Updates:

  • [Dec 4, 8 AM PT]
    • We have released a hotfix update targeting this issue. Please fully restart the game before entering your affected MyCAREER saves again.

Community Discussion: https://discord.com/channels/887383292142297089/1312204983558471700

little oriole
little oriole
#

Category: MyPLAYER Appearance (PS4/XB1)

Issue: Players may experience an error when entering a MyCAREER save that has the Santa outfit equipped.

Status: Fix released

Updates:

  • [Dec 3]
    • We plan to release a patch update on PS4 and XB1 to address this issue. Thanks for your patience.
  • [Dec 5]
    • Issue should be resolved in today's patch update on PS4 and XB1.

Community Discussion: https://discord.com/channels/887383292142297089/1313387422746284094

little oriole
#

Category: MyTEAM on Mobile

Issue: Completed games may not be properly recorded under certain circumstances. In addition, games where the opponent's pause timer expires may not be properly recorded under certain circumstances.

Status: Fix released

Updates:

  • [Dec 21]
    • We have released a hotfix update targeting the issue of completed games not being properly recorded under certain circumstances. Please fully restart the game before trying again.
  • [Jan 10]
    • Today's patch update should resolve reported cases of games where the opponent's pause timer expires not being properly recorded. Please make sure your app is updated via the iOS App Store or Google Play Store.

Community Discussion: https://discord.com/channels/887383292142297089/1312032935448150098

little oriole
#

Category: MyCAREER Events

We have released an update to resolve an issue with the Season 2 Winners Rise2 event. Please return to the Main Menu to ensure you have the latest updates.

If you already equipped your Season 2 Winners shirt, please un-equip it and re-equip it in the MyPLAYER Appearance menu.

Status: Fix released

<@&891067967205437541> <@&891068097178533968>

little oriole
#

Category: MyCAREER Events

We have resolved the issue with this weekend's 2XREP Pro-Am event. Please exit and re-enter MyCAREER to receive the REP multiplier as expected.

The event has also been extended and will now end on <t:1733742000:F> (displayed in your device’s time zone). Thank you for your understanding.

Status: Fix released

<@&891067967205437541> <@&891068097178533968>

little oriole
#

Category: MyCAREER Events

We have resolved an issue with today's AMEX 2XREP Wear & Earn event. Please restart the game and un-equip & re-equip your AMEX apparel to receive the REP multiplier as expected.

The event has also been extended an additional day and will now end on <t:1734335940:F> (displayed in your device’s time zone). Thank you for your understanding.

Status: Fix released

<@&891067967205437541> <@&891068097178533968>

little oriole
little oriole
little oriole
#

Category: MyCAREER

Issue: We are investigating reports of eligible ELITE players who contributed to rivalry events in Season 3 and have yet to receive their REP boost & Season 3 Winners jacket. Thank you for your patience.

Status: Fix released

Updates:

  • [Jan 12, 5 PM PT]
    • A new rollout process has begun to reach eligible ELITE players who did not previously receive their REP boost & Season 3 Winners jacket. This is in-progress. We apologize for the delay and appreciate your continued patience.
    • ICYMI: [REP boost & jacket information](#1312086530117861546 message)
  • [Jan 13]
    • The rollout process of REP boost & Season 3 Winners jacket for eligible ELITE Elite2 players has completed. Thank you for your patience! If you have not received your rewards and believe [you are eligible](#1312086530117861546 message), please submit a ticket with 2K Support for assistance. <@&1149760072298266715>
    • ICYMI: The ELITE-exclusive event is on Wednesday and you'll earn 2XREP in games played wearing your Season 3 Winners jacket.

Community Discussion: https://discord.com/channels/887383292142297089/1312086530117861546

<@&1149760072298266715> Elite2

little oriole
#

Category: Season Pass

Issue: Season 4 Hall of Fame Pass not granting rewards for some players who have recently unlocked it.

Status: Fix released

Updates:

  • [Jan 31]
    • Future unlocks of the Season 4 Hall of Fame Pass should now work as intended. If you already recently unlocked the Hall of Fame Pass and did not receive your rewards, please open a ticket with 2K Support for assistance.

Community Discussion: https://discord.com/channels/887383292142297089/1334996593207676988

little oriole
little oriole
#

Category: MyNBA

Issue: Some Online Leagues may be experiencing sync issues, such as errors when attempting to create or leave a league.

Status: Fix released

Updates:

  • [Feb 1, 2 PM PT]
    • Please restart the game and try again. Thank you for your patience.
  • [Feb 5]
    • Please restart the game and try again. Thank you for your patience.

Community Discussion: https://discord.com/channels/887383292142297089/1335258736796762164

little oriole
#

Category: MyPLAYER Apparel

Issue: Some players are experiencing crashing or errors when entering the NBA Store in The City.

Status: Fix released

Updates:

  • Please restart the game and try again. The NBA Store in The City now also includes Luka's new Lakers jersey!

Community Discussion: https://discord.com/channels/887383292142297089/1337193285248352256

little oriole
#

GENERAL - PLAYSTATION

The PlayStation™Network is experiencing issues that may affect online game modes. You can check the status of the PlayStation™Network here: https://status.playstation.com/

<@&938552626994364446> <@&938552498774491206>

little oriole
little oriole
#

Category: MyTEAM

We have resolved an issue where some All-Star Festival 95+ OVR Premium Player Packs included lower-tier Event Cards than intended.

Players who opened the affected packs should now have received a new Event Card Pack in your Unopened Packs menu, containing a guaranteed Diamond or higher All-Star Event Card. Thank you for your patience.

Status: Fix released

Community Discussion: https://discord.com/channels/887383292142297089/1340041581893255208

<@&890119593035694080>

little oriole
little oriole
little oriole
little oriole
little oriole
#

Category: MyTEAM

Issue: We are investigating reports that some players are unable to complete a new Festival Event Card Shattered Prize reward from the PRIME Event Challenges if they have already earned the Shattered Prize pieces through the Signature Series Event Challenges.

Status: Fix released

Updates:

  • [Apr 19, 11 AM PT]
    • We have resolved this issue for future completions and are looking into a resolution for affected players.
  • [Apr 21, 2 PM PT]
    • Players who completed the affected PRIME Event Challenges (Domination, Breakout, and/or Salary Cap & Showdown) have now received a Shattered Prize piece for each completed challenge. Thank you for your patience.

Community Discussion: https://discord.com/channels/887383292142297089/1363198225758163086

<@&890119593035694080>

little oriole
#

Category: MyNBA

Start Today is currently undergoing maintenance and will be available again following an upcoming patch update prior to Season 7. During this time, the option will be unavailable. We appreciate your patience and understanding.

Status: Fix released

Updates:

  • [May 12, 9:30 AM PT]
    • Start Today maintenance has concluded and is available now on PlayStation 5 and Xbox Series X|S. It will be available on PC on May 16.

Community Discussion: https://discord.com/channels/887383292142297089/1361462002064691320

little oriole
#

Category: MyTEAM

Issue: We are investigating reports of Invincible and 100OVR Glitched Festival Event Card exchanges providing Event Cards that are Signature Series themed.

Status: Fix released

Updates:

  • [May 2, 9 AM PT]
    • We have resolved this issue for future exchanges and are looking into a resolution for affected players.
  • [May 2, 12 PM PT]
    • Players who completed the affected Invincible and 100OVR Glitched Festival Event Card exchanges should now have received the correct Event Card(s) in your Unopened Packs menu. Thank you for your patience.
    • If you believe you were affected and have not received the correct Event Card(s), please submit a ticket with 2K Support for assistance.

Community Discussion: https://discord.com/channels/887383292142297089/1367886892128800829

<@&890119593035694080>

little oriole
#

Category: MyTEAM

Issue: We are investigating reports of the Season 6 > Glitched 10 Pack Box exchange providing a Pantheon 10 Pack Box.

Status: Fix released

Updates:

  • [May 2]
    • We have resolved this issue for future exchanges. If you already completed this exchange, please open a ticket with 2K Support for assistance.

Community Discussion: https://discord.com/channels/887383292142297089/1367897970099621990

<@&890119593035694080>

little oriole
#

Category: MyCAREER, Event Center

Issue: Wins in Court Conqueror may not be tracked properly in the event menu (3 wins per set, 12 wins total).

Status: Investigating

Updates:

  • [May 31]
    • Due to technical difficulties, this weekend’s Court Conqueror event has been cancelled. In its place, 2XREP in The City will begin at <t:1748714400:F> (shown in your device's time zone). All games completed in RISE & ELITE, The Theater, Proving Grounds, The REC, Ante-Up, and Pro-Am during this event will be worth 2XREP. Thank you for your understanding.

Community Discussion: https://discord.com/channels/887383292142297089/1378408260318793748

little oriole
# little oriole **Category**: MyCAREER, Event Center **Issue**: Wins in Court Conqueror may no...

Due to technical difficulties, this weekend’s Court Conqueror event has been cancelled.

In its place, 2XREP in The City will begin at <t:1748714400:F> (shown in your device's time zone). All games completed in RISE & ELITE, The Theater, Proving Grounds, The REC, Ante-Up, and Pro-Am during this event will be worth 2XREP. Thank you for your understanding.

<@&891068097178533968> <@&891067967205437541>

little oriole
#

Category: MyTEAM

Issue: Thunder Clutch Time Finals challenge’s lineup restrictions require 3 players that are locked to PG/SG.

Status: Fix released

Updates:

  • [June 3, 8:25 a.m. PT]
    • The lineup restrictions for this Challenge have been updated, thanks for your patience.

Community Discussion: https://discord.com/channels/887383292142297089/1379478343983829042

<@&890119593035694080>

little oriole
#

Category: MyTEAM

Issue: June 21's King of the Court rewards menu displayed Premium Option Packs but players were provided Premium Packs.

Status: Fix released

Updates:

  • [June 23, 10 a.m. PT]
    • Players who placed in the Top 50%, Top 10%, or Top 1% of June 21's King of the Court should now have received the correct Premium Option Pack reward in your Unopened Packs menu. Thank you for your patience.

Community Discussion: https://discord.com/channels/887383292142297089/1386122193477439689

<@&890119593035694080>

little oriole
#

Category: MyTEAM

Issue: Some players encountered the error code “You have already redeemed all available cards in this pack.” when opening the Invincible Player Option Pack from completing the Fireworks Event Card Mural.

Status: Fix released

Updates:

  • [Jul 4, 9 a.m. PT]
    • We have resolved this issue for future completions and are looking into a resolution for affected players.
  • [Jul 4, 10 a.m. PT]
    • Players who completed the affected Fireworks Event Card Mural should now have received a replacement Invincible Player Option Pack in your Unopened Packs menu. Thank you for your patience.
    • If you believe you were affected and have not received a replacement pack, please submit a ticket with 2K Support for assistance.

Community Discussion: https://discord.com/channels/887383292142297089/1390716146914955438

<@&890119593035694080>

little oriole
#

Category: MyCAREER, Event Center

Issue: Flyers Championship MyPARK event ended early.

Status: Fix released

Updates:

  • [Jul 4, 1 p.m. PT]
    • The Flyers Championship MyPARK event will start again at <t:1751662800:t> (shown in your device's time zone). In addition, the event has been extended 24 hours through Tuesday. Earn 2XP and 2XREP for all games played!

Community Discussion: https://discord.com/channels/887383292142297089/1390766694787452988

<@&891067967205437541>
https://discord.gg/hBt5GVNB2V?event=1387910255140147384

little oriole
#

GENERAL - PLAYSTATION

The PlayStation™Network is experiencing issues that may affect online game modes. You can check the status of the PlayStation™Network here: https://status.playstation.com/

<@&938552626994364446> <@&938552498774491206>

little oriole
#

We’re seeing a ton of excitement and lots of players trying to play NBA 2K26!

To keep things running smoothly at the start of Early Access & Launch, the servers use a temporary safety system to ensure that the game remains stable. If you are not able to connect to servers, please give it a few minutes and try again — you’re not doing anything wrong.

Thanks for hanging in there and we can’t wait to see you on the court!

@everyone

1.jpg
little oriole
#

Category: MyPLAYER Apparel

Issue: Tattoos may not appear while in The City.

Status: Resolved

Updates:

  • [Aug 29, 3 p.m. PT]
    • Newly created tattoos will now appear as intended while in The City.
    • If you created your tattoos previously, please remove any 1 of your tattoos and then your tattoo(s) will appear.

Community Discussion: https://discord.com/channels/887383292142297089/1411046346911121591

<@&891067967205437541>

little oriole
little oriole
little oriole
#

Category: MyTEAM

Issue: Players may be unable to send an auctionable version of a card to the Auction House when they receive an unauctionable duplicate of that same card.

Status: Resolved

Updates:

  • [Sep 2]
  • [Aug 30]
    • We are investigating this issue. In the meantime, if you experience this problem, please contact 2K Support for individual assistance.

Community Discussion: https://discord.com/channels/887383292142297089/1411382607345619090

<@&890119593035694080>

little oriole
#

Category: General

Issue: Some players are not able to see or invite friends through the Social menu.

Our teams are continuing to work on restoring full functionality to the L1+L2 Social menu to invite friends. In the meantime, you can also invite friends via PSN or XBL, or search using the Squad Finder. We will share updates as soon as we can. Thanks for your patience.

Status: Resolved

Community Discussion: https://discord.com/channels/887383292142297089/1411454042693046383

<@&891068097178533968>

little oriole
#

Category: The City - Park

Issue: Some players are not receiving Streak Breakers VC rewards when defeating teams on a win streak during the 2XREP City event.

Status: Resolved

Updates:

  • [Aug 30, 4:30 p.m. PT]
    • We have resolved this issue. Thanks for your patience!
    • If you did not receive Streak Breakers VC rewards earned between August 30 6 AM and 4:30 PM Pacific Time, please open a ticket with 2K Support. We recommend including a video recording of your MyPLAYER standing in The City, opening your in-game phone, and then showing past game results of the streak-breaking game(s).

Community Discussion: https://discord.com/channels/887383292142297089/1411429106943525014

<@&891068097178533968>

little oriole
#

Category: The City - The Theater

Issue: Some players encounter an "Event has ended" error when playing games in The Theater.

Status: Resolved

Updates:

  • [Sep 10]
    • This issue should be resolved in [patch update 1.3](#game-updates message), which is scheduled to release around <t:1757581200:F> (shown in your device's time zone) on PlayStationÂŽ5 and Xbox Series X|S. The Steam release is expected to follow later on September 11.

Community Discussion: https://discord.com/channels/887383292142297089/1411867818911203448

little oriole
little oriole
#

Category: The City - Street Kings

Issue: Lifetime Challenge for "Get a X game win streak in King of Pivot Point or King of Jardin Jams" may not track properly in King of Pivot Point.

Status: Resolved

Updates:

  • [Sep 10]
    • This issue should be resolved in [patch update 1.3](#game-updates message), which is scheduled to release around <t:1757581200:F> (shown in your device's time zone) on PlayStationÂŽ5 and Xbox Series X|S. The Steam release is expected to follow later on September 11.
  • [Sep 6]
    • Updates will be shared here as available. In the meantime, please try to complete this challenge in King of Jardin Jams.

Community Discussion: https://discord.com/channels/887383292142297089/1412235815551238276

little oriole
#

Category: The City

Issue: Some players are encountering a persistent “A problem has been encountered..” error during games in The City (such as in the Park and Theater) when using certain save files under certain circumstances.

Status: Resolved

Updates:

  • [Sep 10, 8 p.m. PT]
    • This issue should be resolved in [patch update 1.3](#game-updates message), which is scheduled to release around <t:1757581200:F> (shown in your device's time zone) on PlayStationÂŽ5 and Xbox Series X|S. The Steam release is expected to follow later on September 11.
  • [Sep 10, 9 a.m. PT]
    • We have identified the cause of the persistent “A problem has been encountered..” error during games in The City when using certain save files. This issue will be resolved in an upcoming patch update, and we will share the patch release time as soon as possible. Thanks for your patience.

Community Discussion: https://discord.com/channels/887383292142297089/1413114445441531905

little oriole
#

Category: Gameplay

Issue: Keyboard number prompts may be displayed instead of controller button prompts when attempting to complete alley-oop attempts, even if a controller is connected.

Status: Resolved

Updates:

  • [Sep 10]
    • This issue should be resolved in [patch update 1.3](#game-updates message), which is scheduled to release around <t:1757581200:F> (shown in your device's time zone) on PlayStationÂŽ5 and Xbox Series X|S. The Steam release is expected to follow later on September 11.

Community Discussion: https://discord.com/channels/887383292142297089/1413291263897370784

<@&938552642752364585>

little oriole
#

Category: The City - Crews

Issue: Players who unlock Crew Cap Breaker(s) and then leave the Crew may incorrectly see a negative number of Cap Breakers remaining.

Status: Resolved

Updates:

  • [Sep 10]
    • Players already affected should have their Cap Breakers restored in [patch update 1.3](#game-updates message), which is scheduled to release around <t:1757581200:F> (shown in your device's time zone) on PlayStationÂŽ5 and Xbox Series X|S. The Steam release is expected to follow later on September 11.
  • [Sep 9, 8 p.m. PT]
    • We have resolved the issue where leaving a Crew could result in a negative number of Cap Breakers remaining. This resolution will apply to future cases, and we're working on a resolution for players already affected in an upcoming patch update. Thanks for your patience.

Community Discussion: https://discord.com/channels/887383292142297089/1414696630434795541

<@&891067967205437541>

little oriole
#

Category: MyPLAYER Apparel

Issue: On PC, purchased custom shoes may not appear in inventory/closet.

Status: Resolved

Updates:

  • [Sep 10]
    • This issue should be resolved in [patch update 1.3](#game-updates message), which is scheduled to release around <t:1757581200:F> (shown in your device's time zone) on PlayStationÂŽ5 and Xbox Series X|S. The Steam release is expected to follow later on September 11.

Community Discussion: https://discord.com/channels/887383292142297089/1411428111735853057

little oriole
#

Category: MyCAREER

The ability to progress Build Specialization goals in MyCAREER NBA games is currently undergoing maintenance and will return in an upcoming patch update. In the meantime, you can still complete specialization goals in Street Kings or online multiplayer games. Thanks for your patience.

<@&891068097178533968> <@&891067967205437541>

1.jpg
little oriole
#

Category: General

Issue: Players may not receive a verification email when creating a new NBA 2K Account and be frequently prompted to re-enter their email when launching NBA 2K26.

Status: Resolved

Updates:

  • [Sep 11, 2 p.m. PT]
    • We have resolved an issue that was preventing some NBA 2K Account verification emails from being delivered. The next time you launch NBA 2K26, you may be prompted to re-enter your email address one more time. If so, please do so and then be on the lookout for a confirmation email from 2K to verify your account.
    • Note: Please allow up to 24 hours for the verification email to be delivered after entering your email address in-game today. It will be an email from NBA 2K with the subject line "Confirm your 2K Sports Account".

Community Discussion: https://discord.com/channels/887383292142297089/1415701630824878151

little oriole
#

Category: The City - Proving Grounds

Issue: In Proving Grounds 5v5 games, the post-game recap may display a lower amount of VC earned than expected.

Status: Resolved

Updates:

  • [Oct 14]
    • This issue should be resolved in [patch update 2.0](#game-updates message), which is scheduled to release around <t:1760432400:F> (shown in your device's time zone) on PlayStationÂŽ5 and Xbox Series X|S. The Steam release is expected to follow later on October 17.
  • [Sep 17]
    • This is only a visual issue and will be corrected in an upcoming patch update. In the meantime, the correct amount of VC is still being applied to your account. You can confirm this by comparing your VC balance before and after completing a Proving Grounds 5v5 game.

<@&891067967205437541>

little oriole
#

Category: The City - The Theater

Issue: Some players encounter "Your network connection has been lost" and/or "Unable to connect to the servers" error messages when attempting to begin games in The Theater.

Status: Resolved

Updates:

  • [Sep 19]
    • This issue should be resolved. If you continue to consistently encounter this error message, please submit a new report in #1125256540539080834 so that we can investigate different cases.

Community Discussion: https://discord.com/channels/887383292142297089/1415923310058803240

little oriole
#

Category: MyTEAM - King of the Court

We have resolved a visual issue where some competitors’ GameScores were displaying incorrectly, appearing either much higher or lower than they should have been.

The leaderboard has been updated to reflect the correct scores, based on each player’s top 4 games. This fix also applies retroactively to games that had already been completed.

Thank you for your patience, and we look forward to seeing who will come out on top in this weekend’s event!

<@&890119593035694080> <@&891068097178533968>

KOTC.jpg
little oriole
#

Category: The City

Issue: Some players may not see their correct rank on leaderboards (e.g. REP, Geo) and instead may see “N/A” rank.

Status: Resolved

Updates:

  • [Sep 24]
    • This issue should be resolved. Player ranks are now displayed accurately and all progress made while the visual issue was present was still tracked correctly.

Community Discussion: https://discord.com/channels/887383292142297089/1419264517916983306

<@&891067967205437541> <@&891068097178533968>

little oriole
#

Category: The City - Pro-Am

Issue: Camera cuts in Pro-Am 3v3 may last too long and into the start of new possession.

Status: Resolved

Updates:

  • [Oct 14]
    • This issue should be resolved in [patch update 2.0](#game-updates message), which is scheduled to release around <t:1760432400:F> (shown in your device's time zone) on PlayStationÂŽ5 and Xbox Series X|S. The Steam release is expected to follow later on October 17.

Community Discussion: https://discord.com/channels/887383292142297089/1416213519984103434

little oriole
little oriole
#

Category: MyTEAM

Issue: Once a Badge is applied to a Player Card, it cannot be swapped for a different Badge.

Status: Resolved

Updates:

  • [Oct 14]
    • This issue should be resolved in [patch update 2.0](#game-updates message), which is scheduled to release around <t:1760432400:F> (shown in your device's time zone) on PlayStationÂŽ5 and Xbox Series X|S. The Steam release is expected to follow later on October 17.
little oriole
#

Category: MyCAREER

Issue: Converse Tier 3 endorsement objective may not properly track objectives to earn Player of the Week or Player of the Month.

Status: Resolved

Updates:

  • [Oct 14]
    • This issue should be resolved in [patch update 2.0](#game-updates message), which is scheduled to release around <t:1760432400:F> (shown in your device's time zone) on PlayStationÂŽ5 and Xbox Series X|S. The Steam release is expected to follow later on October 17.

Community Discussion: https://discord.com/channels/887383292142297089/1425701566379331676

little oriole
#

Category: The City - Event Center

Issue: Players may encounter an “Unable to connect” error message under certain circumstances in Basketball Godz.

Status: Resolved

Updates:

  • [Oct 11, 3 a.m. PT]
    • This issue should be resolved. Please let us know in the community discussion post if you continue to encounter this error.

Community Discussion: https://discord.com/channels/887383292142297089/1426253538266321099

<@&891067967205437541>

little oriole
#

Category: MyCAREER

Issue: Some players may experience a crash during a post-game press conference in MyCAREER Out of Bounds.

Status: Resolved

Updates:

  • [Oct 16, 8 p.m. PT]
    • This issue should be resolved in [patch update 2.1](#game-updates message), which is scheduled to release around <t:1760691600:F> (shown in your device's time zone) on PlayStationÂŽ5 and Xbox Series X|S.

Community Discussion: https://discord.com/channels/887383292142297089/1427673236488982641

little oriole
#

Category: The City

Issue: Daily Pick'Em kiosks are still in the offseason.

Status: Resolved

Updates:

  • [Oct 21, 10 a.m. PT]
    • Daily Pick'Em kiosks in The City are now active for NBA games beginning October 22. Thank you for your patience!

Community Discussion: https://discord.com/channels/887383292142297089/1430152270506364948

<@&891067967205437541>

little oriole
#

Category: The City

Issue: We are investigating reports that some players on the Geo Ranked leaderboard may not be ranked correctly.

Status: Resolved

Updates:

  • [Oct 22]
    • We have resolved an issue that caused some players to be ranked incorrectly on the Season 2 Geo Ranked leaderboard. Thank you for your patience!
  • Note: The Geo Ranked leaderboard is intended to rank players based on the total amount of REP earned within the current Season. This is different from the percentage increase shown on your REP progression bar, which naturally slows at higher REP tiers, so players at higher REP tiers are not at a disadvantage.

Community Discussion: https://discord.com/channels/887383292142297089/1429441203790676049

little oriole
little oriole
little oriole
#

Category: MyTEAM

Issue: Some players may see incorrect Season XP progress or encounter an error message when trying to claim Season rewards.

Status: Resolved

Updates:

  • [Oct 24, 3 p.m. PT]
    • The issue has been resolved. Please restart the game and try claiming your Season Rewards again. Thank you for your patience!
    • Note: We are still investigating reports of a separate issue where some players' Season 2 Challenge progress appears missing or reset.
      • [Oct 25]
        • Unfortunately, some players' Season 2 Challenges progress was lost and cannot be recovered. As you continue winning games for the respective mode's Challenges, please open a ticket with 2K Support once you reach the next milestone. They will be able to verify your wins and manually provide the appropriate reward.
        • For example, if you had 200 Triple Threat wins in Season 2 before losing progress, once you achieve 50 more Triple Threat wins this Season (for a total of 250), you can contact 2K Support to receive the 250-win reward.
        • Thanks for your patience and understanding.

Community Discussion: https://discord.com/channels/887383292142297089/1431339952888615052

<@&890119593035694080>

little oriole
#

Category: General - Xbox

Issue: Xbox Live is experiencing issues that may affect online games. You can check the status of Xbox Live here: https://support.xbox.com/xbox-live-status

<@&938552606425485312> <@&938552478629257226>

little oriole
#

Category: The City (Park)

Issue: 3-second violation calls are not being made in certain game modes in The City.

Status: Resolved

Updates:

  • [Nov 17]
    • This issue should be resolved in [Patch Update 3.0](#game-updates message), which is scheduled to release around <t:1763373600:F> (shown in your device's time zone) on PlayStationÂŽ5 and Xbox Series X|S and November 28 on Steam.

Community Discussion: https://discord.com/channels/887383292142297089/1432406299018002552

<@&891067967205437541>

little oriole
#

Category: The City (Event)

Issue: Adidas 2XREP event not working as expected and pop-up shops not available.

Status: Resolved

Updates:

  • [Nov 16, 10 a.m. PT]
    • We have resolved an issue with today's Adidas 2XREP event and it will begin in approximately <t:1763317800:R>. Please restart the game at that time and look for eligible items in the pop-up shops with the "+REP" icon to earn 2XREP for games played in Park, Ante-Up, The Theater, or Triple Threat Park.
    • The event has also been extended and will now end on <t:1763409600:F> (displayed in your device’s time zone). Thank you for your understanding.

Community Discussion: https://discord.com/channels/887383292142297089/1439631079597150280

<@&891067967205437541>

little oriole
#

Category: The City (The Theater)

Issue: The Player Matchup card before games in The Theater may display player's stats from games played in modes like The REC.

Status: Resolved

Updates:

  • [Nov 18, 3 p.m. PT]
    • This issue should be resolved. Thank you for your patience!

Community Discussion: https://discord.com/channels/887383292142297089/1439976878399164657

little oriole
#

Category: The City (The REC)

Issue: In The REC, the post-game Recap may display a lower VC total than expected. This is a visual issue.

Status: Resolved

Updates:

  • [Nov 21, 2 a.m. PT]
    • This issue should be resolved in today’s patch update. Thank you for your patience!
  • [Nov 18, 6 p.m. PT]
    • This only affects the VC amount displayed. The correct amount is still being added to your account. You can confirm this by checking your VC balance before and after completing a game in The REC. This visual issue will be resolved in an upcoming update.

Community Discussion: https://discord.com/channels/887383292142297089/1440364356691951657

little oriole
#

Category: MyPLAYER Apparel

Issue: PC and Nintendo Switch 2 players who purchase the Season 3 MyCAREER bundle may not receive the Phoenix Suns Holiday Mascot.

Status: Resolved

Updates:

  • [Nov 29, 6 a.m. PT]
    • This issue should be resolved. Thank you for your patience!
  • [Nov 28, 3 p.m. PT]
    • This issue will be resolved in an upcoming hotfix update expected to release on November 29.

Community Discussion: https://discord.com/channels/887383292142297089/1444068904992243783

little oriole
#

Category: MyPLAYER Apparel

Issue: Season 3 apparel is not available in SWAG’s yet.

Status: Resolved

Updates:

  • [Dec 1, 6 a.m. PT]
    • Season 3 apparel is now available in SWAG’s. Thank you for your patience!
  • [Nov 29, 6 a.m. PT]
    • The Season 3 apparel has been temporarily removed from SWAG's to resolve an issue. It is scheduled to return by December 2.
  • [Nov 28, 3 p.m. PT]
    • This issue should be resolved. Please restart your game to see the latest updates.

Community Discussion: https://discord.com/channels/887383292142297089/1444058614192013342

little oriole
#

Category: MyTEAM on Mobile

Issue: Players may experience a freeze after finishing a Showdown or Triple Threat Online match that prevents them from returning to the menus.

Status: Resolved

Updates:

  • [Dec 11]
    • This issue should be resolved in today’s patch update. Thank you for your patience!

Community Discussion: https://discord.com/channels/887383292142297089/1444161931178016851

little oriole
#

Category: MyTEAM on Mobile

Issue: Players may be unable to send an auctionable version of a card to the Auction House when they receive an unauctionable duplicate of that same card.

Status: Resolved

Updates:

  • [Dec 11]
    • This issue should be resolved in today’s patch update. Thank you for your patience!
  • [Dec 5]
    • This issue will be resolved in an upcoming update.

Community Discussion: https://discord.com/channels/887383292142297089/1445796315350040678

little oriole
#

Category: MyTEAM

Issue: Winter Festival: Cooper Flagg challenges may not be tracking progress as expected.

Status: Resolved

Updates:

  • [Dec 27, 12 PM PT]
    • This issue should be resolved. Please restart your game to receive the latest updates and complete these challenges in full modes (like Breakout) instead of Pick-Up Challenges.

Community Discussion: https://discord.com/channels/887383292142297089/1454512119817961568

<@&890119593035694080>

little oriole
#

Category: Twitch Drops

Issue: Players may encounter an error message when redeeming Locker Codes from the Season 4 Twitch Drops.

Status: Resolved

Updates:

  • [Jan 13, 8:00 AM PT]
    • We have resolved the issue affecting Locker Codes earned from the Season 4 Twitch Drops. If you previously received an invalid Locker Code, please clear your browser cache, then visit the NBA 2K Twitch Drops page and log in again. Your updated Locker Code should appear there.
    • Note: If you already received a replacement code from 2K Support, you will not be able to redeem this one, as each account can only receive Season 4 Twitch Drops rewards once.
  • [Jan 9, 4:15 PM PT]
    • We have temporarily paused watch-time progress for Season 4 Twitch Drops while we resolve this issue. Watch-time progress is expected to be re-enabled during the week of January 12.
    • If you have already completed the 1 Hour or 3 Hour watch-time requirements, please open a ticket with 2K Support to receive replacement Locker Code(s). Thank you for your patience and understanding.

Community Discussion: https://discord.com/channels/887383292142297089/1459297414421676085

<@&891068097178533968>

little oriole
#

Category: Xbox

Issue: We are aware that some players on Xbox may be encountering issues with making purchases, such as buying VC or Level Skips.

Status: Resolved

Updates:

  • [Jan 15, 9:00 AM PT]
    • We have resolved an issue that prevented some Xbox players from completing purchases, including VC and Level Skips.
    • Any affected purchases should now be available. Please fully restart the game to ensure they appear.
    • If you made a duplicate purchase after believing a previous purchase had failed, please contact Xbox Support for assistance in reviewing your purchase history and available options.
  • [Jan 15, 8:30 AM PT]
    • We are working on a resolution to this issue and will share updates as soon as possible.

Community Discussion: https://discord.com/channels/887383292142297089/1461192225420480603

<@&938552606425485312> <@&938552478629257226>

little oriole
#

Category: MyTEAM on Mobile

Issue: Some players are experiencing issues when logging into MyTEAM on Mobile using the Xbox network sign-in option.

Status: Resolved

Updates:

  • [February 1]
    • We are working on a resolution for players experiencing sign-in issues with MyTEAM on Mobile related to the Xbox network's sign-in process.
    • Note:
      • This issue does not affect console sign-in. Xbox players should still be able to sign in to NBA 2K26 on Xbox Series X|S and Xbox One.
      • Other MyTEAM on Mobile sign-in options (PlayStation, Apple Game Center, and Google Play) are also unaffected.
      • If you are experiencing sign-in issues on console or with other mobile sign-in methods, please contact 2K Support for assistance.

Community Discussion: https://discord.com/channels/887383292142297089/1464361973327069438

little oriole
#

Category: Twitch Drops

Issue: Players may encounter an "UNABLE TO LOAD REWARDS" error when attempting to claim All-Star Marathon Twitch Drops Locker Codes.

Status: Resolved

Updates:

  • [Feb 14, 3:00 AM PT]
    • We have resolved the issue that was causing an “UNABLE TO LOAD REWARDS” error when claiming All-Star Marathon Twitch Drops Locker Codes.
    • If you previously encountered this error, please clear your browser cache, then visit the NBA 2K Twitch Drops page and follow the steps provided. Your Locker Code(s) should now appear there.
  • [Feb 13, 6:00 PM PT]
    • Watch time progress is still being tracked properly. We’ll share updates as soon as more information is available. Thank you for your patience.

Community Discussion: https://discord.com/channels/887383292142297089/1472091912260292831

<@&891068097178533968> <@&988545662415142962>

Twitch Drops | NBA 2K

Earn rewards while you watch NBA 2K livestreams on Twitch!

little oriole
#

Category: MyTEAM

Issue: Players who purchase the Level 40-exclusive Premium Option Packs may encounter a "You have already redeemed all available cards in this pack." error message.

Status: Resolved

Updates:

  • [Feb 13, 4:30 PM PT]
    • Players who encountered the "You have already redeemed all available cards in this pack." error message should now have received a replacement pack in your Unopened Packs menu. Thank you for your patience.
    • If you believe you were affected and have not received a replacement pack, please submit a ticket with 2K Support for assistance.
  • [Feb 13, 8:30 AM PT]
    • We have resolved this issue for future purchases and are working on a resolution for players who were previously affected.

Community Discussion: https://discord.com/channels/887383292142297089/1471903395706306672

<@&890119593035694080>

little oriole
#

Category: Twitch Drops

Issue: Players may receive a 30-minute tier Locker Code when redeeming a 60-minute tier Locker Code from the All-Star Marathon Twitch Drops.

Status: Resolved

Updates:

  • [Feb 17, 12:00 PM PT]
    • We have resolved this issue. If you previously received an invalid Locker Code, please clear your browser cache, then visit the NBA 2K Twitch Drops page and log in again. Your updated Locker Code should appear there.
    • Note: If you already received a replacement code from 2K Support, you will not be able to redeem this one, as each account can only receive All-Star Twitch Drops rewards once.
  • [Feb 14, 1:30 PM PT]
    • We are working on a resolution for affected users. Thank you for your patience and understanding.

Community Discussion: https://discord.com/channels/887383292142297089/1472143001613504656

<@&891068097178533968> <@&988545662415142962>

Twitch Drops | NBA 2K

Earn rewards while you watch NBA 2K livestreams on Twitch!

little oriole
#

Category: MyTEAM

Issue: Some players who earned the 97+ OVR NBA Premium Pack from The Exchange received a WNBA Player Card from it.

Status: Resolved

Updates:

  • [Feb 15, 1:45 PM PT]
    • If you received a WNBA Player Card from an affected pack, please submit a ticket with 2K Support to receive a replacement pack. Thanks for your understanding.
  • [Feb 13, 1:30 PM PT]
    • We have resolved this issue for future packs earned and are looking into a resolution for players who were previously affected.

<@&890119593035694080>

little oriole
#

Category: MyTEAM

Issue: Bracket Busters Festival: College Players Part 7 Challenges group rewards a MyTEAM Pack.

Status: Resolved

Updates:

  • [Apr 1, 8:30 AM PT]
    • We have updated today's Bracket Busters Festival: College Players Part 7 Challenges group reward to the intended Galaxy Opal Event Card. If you completed the challenges before the reward was updated, you’ll need to complete them again to earn the Galaxy Opal Event Card. We apologize for the inconvenience.
little oriole
#

Category: PC (Steam)

Issue: Some players on Steam are encountering an error message “You will need to purchase the game in order to access online content” when launching NBA 2K26.

Status: Resolved

Updates:

  • [Apr 3, 4:00 PM PT]
    • If you are encountering an error message “You will need to purchase the game in order to access online content” when launching NBA 2K26 and do own the game on Steam, please restart the game and try logging in again now. Thanks for your patience.

Community Discussion: https://discord.com/channels/887383292142297089/1489642589362852003

<@&938552642752364585>

little oriole
#

Category: PC (Steam) - MyPLAYER Apparel

Issue: On PC, equipping a Season 6 Level 39 Cyborg Mod piece with certain shoes may cause a freeze/hang.

Status: Resolved

Updates:

  • [Apr 20, 8 a.m. PT]
    • This issue should be resolved in today's patch update. Thank you for your patience!
  • [Apr 16]
    • This issue should be addressed in an upcoming patch update, expected to release on April 20.
  • [Apr 13]
    • We are working on a resolution to this issue.

Community Discussion: https://discord.com/channels/887383292142297089/1491054445847646238

<@&938552642752364585>

little oriole
#

Category: PC

Issue: Some players encounter an error ("Game session no longer exists”) when attempting to send or accept Play With Friends invites in modes like Play Now and MyTEAM.

Status: Resolved

Updates:

  • [Apr 10, 8 a.m. PT]
    • This issue should be resolved in today's patch update. Thank you for your patience!
  • [Apr 9, 4 p.m. PT]
    • This issue should be addressed in an upcoming patch update, expected to release on April 10.

Community Discussion: https://discord.com/channels/887383292142297089/1490416674128793812

<@&938552642752364585>

little oriole
#

Category: MyNBA

Issue: The Playoffs bracket may fail to advance as expected when using Start Today in MyNBA.

Status: Resolved

Updates:

  • [Apr 20, 8 a.m. PT]
    • This issue should be resolved in today's patch update. Thank you for your patience!
  • [Apr 16]
    • This issue should be addressed in an upcoming patch update, expected to release on April 20.

Community Discussion: https://discord.com/channels/887383292142297089/1493278763872682015

<@&891068097178533968>

little oriole
#

Category: MyTEAM

Issue: The Void Festival Cedric Coward Stats challenge may not track progress as expected outside of Clutch Time games.

Status: Resolved

Updates:

  • [Apr 25, 9:30 PM PT]
    • This issue should be resolved. Please restart your game to receive the latest updates. Thank you for your patience!

Community Discussion: https://discord.com/channels/887383292142297089/1497264406529183934

<@&890119593035694080>

little oriole
little oriole
#

Category: Steam

Issue: Some players on Steam who purchased the NBA 2K26 Season 7 Hall of Fame Pass did not receive the instant rewards like 10 Level Skips or 15,000 VC.

Status: Resolved

Updates:

  • [May 15, 1:30 p.m. PT]
    • We have resolved an issue that caused some players on Steam who purchased the NBA 2K26 Season 7 Hall of Fame Pass today to not receive the instant rewards like 10 Level Skips or 15,000 VC. Please fully restart your game and check again now. Thank you for your patience!

Community Discussion: https://discord.com/channels/887383292142297089/1504863638119256174

upper remnantBOT
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This channel keeps you updated on selected issues and other feedback that we are currently tracking.

Use #1125256540539080834 to report a new game issue. Closed issues may periodically be archived to keep the channel clean. Exploits will not be shared here.

2K staff will use reactions to provide updates:
:pencil: // Investigating
:white_check_mark: // Resolved

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MyTEAM

Jeremy Lin card's size-up animation cuts input from the right stick.

UPDATE: Issue should be fixed.

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MyTEAM

Cannot tell if a Heat Check card is a holo card when it is on fire.

UPDATE: Addressed in patch.

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MyTEAM

Level Up Kevin Porter Jr. (Exchange version) shrinks to 6'4.

UPDATE: Card has been updated.

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MyTEAM

Level 1 Paolo free agent card missing for some players.

UPDATE: Issue should be fixed.

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MyCAREER
Current-Gen

Players not receiving the skill boosts / Gatorade boosts from Blackwood 512 and Le Fricaud.

UPDATE: Issue should be fixed now for future redemptions.

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MyPLAYER — Apparel
Current-Gen

2K Chibi Hoodie shows up as brown shirt when equipped.

UPDATE: Issue should be fixed.

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Play Now/Quick Play
New-Gen

Host's difficulty and quarter length settings do not carry over to Play Now With Friends lobby.

UPDATE: Issue should be fixed with Season 6 patch.

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MyTEAM

Some players received a duplicate Power Within mural piece 10, instead of piece 4.

UPDATE: Issue should be fixed.

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MyTEAM

Zero Gravity Reward Giannis card missing for some players after completing his Agenda.

UPDATE: Issue should be fixed, please check your Unopened Packs.

UPDATE 2: We're looking into a similar issue with the Zero Gravity Reward cards from Tuesday to Thursday.

UPDATE 3: Issue should be fixed, please restart the game and check your Unopened Packs if you were missing Vit Krejci, Grant Williams, or Shaq.

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MyTEAM

We are aware of an issue preventing some cards from appearing in the Auction House. Our teams are investigating the issue and we will report back as soon as we can.

UPDATE: The issue preventing complete search results from appearing in the Auction House has been fixed. Thanks for your patience!

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GENERAL

We’re aware some players are having issues purchasing/spending VC on Xbox and are looking into it. Thanks for your patience! <@&936860829167550504>

UPDATE: Issue should be resolved, restart the game and check your VC balance. If you are still missing purchased VC, please create a ticket with 2K Support: https://support.2k.com/

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MyTEAM

Screen goes black during player reveal walkout when ‘Flip All’ is used while highlighting a Dark Matter player card.

UPDATE: Issue should be fixed on Current-Gen with Season 7 patch.

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GENERAL

Bulls home arena PA announcer occasionally references the Pacers by mistake.

UPDATE: Issue should be fixed.

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MyTEAM

Make 20 3-pointers with Hero Stephen Curry over multiple games' agenda not tracking properly.

UPDATE: Issue should be fixed.

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MyTEAM

Some cards are not appearing in Auction House search results.

UPDATE: Issue should be fixed. Thanks for your patience!

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MyPLAYER — Apparel
Current-Gen

Season 7 animated clothing (face mask, helmet, compression shirt, short shorts) appears as brown shirt or do not appear when equipped.

UPDATE: Issue should be fixed.

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