#game-support

1 messages · Page 60 of 1

outer seal
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when i try to play 1x1 or 2x2 my game just crash but when i try to play pve the game works normally
what i do?
i tried everything

cunning quest
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nothing to do, other than make a ticket and wait like everyone else. the communication of devs is nonexistant

outer seal
cunning quest
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nobody knows

outer seal
cunning quest
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good luck, hope you have a good night too @outer seal

storm cargo
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"no anomolies on the account"

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goofy ahh stalker talk lol

storm cargo
lone dock
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Why does it show my Xbox gamertag and a Xbox icon while I’m on pc? It didn’t do this before

arctic badge
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Oh

tired brook
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why can't I buy the "what's up doc" bundle

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it hasn't let me purchase it I've been trying for 2 days

meager veldt
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My game is crashing every now and then and when me and my friend load back in it gives us a penalty for leaving

long bridge
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how do i? i made a report to support earlier

tough lagoon
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How do i do the Beat a boss node with all missions completed and Collect Rift Cauldron challenge

tired brook
tough lagoon
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oh ok i see

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thanks lucy

hollow grail
charred frost
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If the devs don’t do something soon the game is gonna die

hollow grail
cunning quest
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the purchased founders packs gleamium and cosmetics missing is actually small potatoes to the whole data collection drama they have going on. its a real mess

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we want to support you. please give us something to work with

hidden crater
cunning quest
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allegedly they have their opt out for data collection hidden pretty deep in their fine print. this isn't technically wrong, just scummy. the issue they have is the link to the opt out site that they hid has been broken for days, meaning there is no way to opt out of their data collection. this is a serious no-no in many countries especially in the EU. not sure if the link is still broken as of now, but the damage has been done

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as soon as it was offline for more than a few hours and word went around, they opened themselves up to serious issues legally

hidden crater
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Damn

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That's not good

cunning quest
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yeah... a simple incompetence issue of a broken link causing an international legal poopoo storm. someone will get SUPER fired for that one im sure

hidden crater
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Definitely

charred frost
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Not feeling very player first rn

nova helm
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What is the ? Rewards in rift?

vale swallow
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shaggyworth is locked but i go to store and it says owned???

cold grail
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is there any available codes that aren't expired?

hidden crater
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What is the matrix banana guard skin and can I still get him

undone cave
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My game keeps crashing on syncing account state

astral grove
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my account level said when I level up I'd get 1,500 fighter currency and I didn't get any , visual bug or is it not in my account?

arctic badge
arctic badge
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Np man

tough lagoon
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wait is the insanity dificulty out for rifts or no?

tough lagoon
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thanks

weary goblet
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Support has told me in a 3rd ticket now that they have "forwarded the bug to their game team" so that's progress?

naive hare
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i just got the game again 2 days ago and when i logged in all of my characters were missing from beta

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is that intentional

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some stats are gone too

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like Finn wins are gone

ivory sphinx
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Open a ticket and hope for the best

weary goblet
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Hence my name

naive hare
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i did, i was just wondering if it was supposed to be that way

ivory sphinx
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100% no

naive hare
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i had jake unlocked, do you think i should unlock jake again and perhaps if they give my stuff back theyll give the credits i used on jake?

weary goblet
ivory sphinx
jagged spire
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Gleamium shop not working for anyone else?

weary goblet
tropic sparrow
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Hey guys, does anyone know why I cannot load into the game I’ve not loaded on once since release, I am constantly stuck on the authentication screen for about 2 minutes and then it brings me back to the main screen and says “Disconnected” and I’ve deleted and reinstalled the game 3 times

vague ingot
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Diagonal attacks are possible with a keyboard right? I'm trying to get them to work on my leverless controller, but realized I cannot get them to work on either my keyboard nor leverless. Any tips?

proper lagoon
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Is anyone else having server issues? Ever match I have 2fps and get DCED in the middle of it

twilit berry
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cant have server issues when I cant connect to a match

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havent played to a single non bot opponent

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the match wont start if its a real player I get network error

split pebble
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keep getting match making banned after crashing, up to 13 minutes now that i just cant play, solid release

whole plaza
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Still don’t got me twitch drops

whole plaza
timid sonnet
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It seems like many people are not talking about this i can't even play multiversus without it crashing on my ps4 not even my friend in ps5 can play we have done litteral everything and nothing works.

frigid lintel
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Jeez can people just STOP saying bro game bad and they need to optimize as 1 the game just came out give them over a month and 2 they are a small company and are learning from mistakes and are forced some of the bad things by WB just givw them a break also they had to rework the whole game in unreal engine 5

north ferry
clear pollen
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Appreciate it!

north ferry
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🫂

cinder imp
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i got on the game and i didnt get my free battle pass althought i played the beta weird

tough lagoon
exotic spade
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Even a "small company" would know to at least host a beta test after doing something as big as remaking an entire game in an updated engine to gather feedback and find bugs

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That isn't knowledge only "big companies" have

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There's no excuse for more than half of the issues plaguing this game

frigid lintel
frigid lintel
exotic spade
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That's good, and to be expected when offering a game or service, but they should have had the foresight to at least host a beta and try to iron out these issues before launching their game.

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If any other company did this, it would elicit the same response

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Considering they held a beta previously, they aren't new to that. Its not like there wasn't one for the previous version of the game

terse harness
tough lagoon
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But it's utterly ridiculous for those who spent money on the beta

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You have no idea how many people logged back in to absolutely nothing despite being promised everything back

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I'm trying to play multiversus but It says Could not authenticate with WB games account anyone know why??

misty patrol
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I didn’t get my garnet beach skin and I have my twitch connected to my weather brother account

weary goblet
weary goblet
# misty patrol I didn’t get my garnet beach skin and I have my twitch connected to my weather b...

if anyone still hasn't gotten theirs, basically close the game, then you go here (assuming you already claimed the drops in twitch) https://rewards.wbgames.com/games/multiversus/twitch-drops/multiversus-twitch-drops and then you have to click "check now" it'll just take you back to your twitch inventory (but im pretty sure thats what initiates it) and when you re-open the game you'll have your stuff (or at least thats what fixed it for me)

Is what I've been told

little nebula
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Xbox servers are garbage

cunning quest
cunning quest
# frigid lintel Jeez can people just STOP saying bro game bad and they need to optimize as 1 the...

you are objectively uninformed, or trolling. PFG has 80 employees, I wouldn't call that necessarily small, I have personal experience in the video games industry with small and medium sized companies. I would expect pfg's level of work from a team of less than 10 with less than 10 years of combined experience between the lot, not 80 employees with easily over 150 years combined experience.

PFG has also had over a year of time (being paid full time for over a year and with full access to WB's pocketbook) to do absolutely nothing other than to focus on fixing the issues/improving upon this game. If you made this message back in 2022 I would provide you and pfg the benefit of the doubt. now, in 2024 with the full context, no I have very little patience at this point.

I think an audit of what the dev team has been doing since 2022 would very much answer a lot of our questions. either they had A LOT more fires to put out behind the scenes for the past year than we all think., orrrr hottub ?

weary goblet
cunning quest
weary goblet
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Considering their tickets have changed from "you never owned them" to "we forwarded it as a bug" its some kind of hope

cunning quest
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very true. that is great to see they aren't gaslighting anymore

frigid lintel
cunning quest
tough lagoon
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I'm trying to play multiversus but It says Could not authenticate with WB games account anyone know why??

cunning quest
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no idea, i've heard several people have that issue though

cinder bison
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Hello guys! I play Multiversus on PS5, but my WB account is linked to PSN and Steam. When my friends are playing on Steam, they always see me offline and when they click on my profile, my Steam profile opens up. Do you know how to fix it? I tried to keep Steam on in order to show up online, but the invitation is sent to Steam and not to PSN

cursive sapphire
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how can i remove the side atac? i only want to do a jab when running

barren edge
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Anyone found out the problem of not authenticating yet?

storm pulsar
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I leveled up a character and it didnt count for the event, what the hell

cunning quest
# frigid lintel Sorry my bad <:crying_steven:1007095198276407386>

all good, sorry to get snarky as well. being accurate as possible helps any confusion online especially when you can't gauge the other person's emotions body language etc. also a lot of people may assume the "small indie company" defense but in this case, it doesn't really apply. otherwise, yeah id give em that

candid meadow
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what ways can u get battle pass xp? killing me out here im not progressing at all

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im tier 13, nearly tier 14 and all my daily challenges, wont even complete 1 tier up

storm pulsar
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quests are only way so far to get xp

cunning quest
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to be fair I heard they heard this criticism and are planning to provide xp after matches, don't know how much or when it will come though

candid meadow
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ah lets hope so

cunning quest
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they had a habit during the beta of the game to make it difficult to complete the battlepass without playing every day. meaning people with IRL things or for some reason had to miss a few days were out of luck.

by people's raw math, this still seems to be the case. I see battlepass xp is awarded in events though, so perhaps the events the roll in and out will give you more than enough. time will tell

frigid lintel
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With the connection issues on multiplayer i think they saw the negatives people made for overwatch 2 and decided to focus on PvE

tough lagoon
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I'm trying to play multiversus but It says Could not authenticate with WB games account anyone know why??

frigid lintel
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Do you have a WB Games account

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And is it linked to your platform

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If so cant help you put it in bug reports i guess?

tough lagoon
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I have an account

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But

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I am unable to log into it

frigid lintel
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Cant help you then

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Sorrycrying_steven

candid meadow
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how does one ''collect a rift couldren'' ?

cunning quest
# frigid lintel Its fine, like i understand i had issues with another free to play game myself b...

sure, understandable. I greatly appreciate your optimism as we need more of that in the world. but again, knowing a little bit about this and other industries, that is simply not an excuse. every single company is made up of people, and those people sometimes go through issues. it doesn't mean that every company has this lack of communication, incredible volume of issues, this amount of a grace period, in this case over an entire year, etc etc. they are a statistical outlier in how bad this is going.

any other company in their situation would be held to a certain standard. I am not trying to raise the standard for this game, just hold it to objective account.

PFG has 82 full time employees listed on linkedin. this doesn't account for any part time work, or outside contract work which is INCREDIBLY common and widely used in this industry, easily tripling that number or more at times. do you think its feasible that all 82 employees and countless part time and contract workers all had personal issues for over a year, at the same time WB games didnt shut down the project and we never heard about any of it on social media? i would've been fired if I acted this way at work.

I want to give them the benefit of the doubt, i really do. and so many other companies in the industry handle things differently. not every video game company for example has the same level of communication with their players. this level of comms or lack thereof really reflects in public perception. even a useless daily tweet of "we are actively working on all these issues please be patient." it wouldn't cost them anything, wouldnt be overplaying their hand or over promising anything.

rant over 😉

naive hare
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Sry i just woke up

terse harness
naive hare
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So i should try unlinking and relinking

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Also is it normal that i replied to their email 2 days ago and dont have a reply back

cunning quest
mint gulch
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I give it til June 4th or 11th things will be decently fixed no rush though

naive hare
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The thing is though i feel like my situation wont be fixed

weary goblet
weary goblet
pure reef
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How can you claim career level rewards? I was supposed to get 1.5k fighter currency but i still have 800

surreal niche
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Guys, for those who have tickets, does anyone know how I can avoid using them to buy characters? I want to buy characters using coins instead.

weary goblet
arctic scroll
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Yeah, it's an intentional design choice they've made. If you have tickets, you've got to use them. I imagine it was done to make it fairer by weeding out the tickets quickly so that every player is using fighter currency.

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Especially since tickets are no longer obtainable

stiff fjord
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I have a question if anyone could help

trim pivot
paper moth
stiff fjord
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Okay okay so I purchased the premium founders edition during the beta and I purchased it on the wrong account and I never even caught it and I was wondering if there was a way to link both of the accounts together or link the one that had the premium addition to the account I have now because I completed the battle pass. I have literally everything from the beta. I just don’t have any of my premium rewards.

paper moth
feral gust
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Im pretty sure this has been asked a lot but, i had some skins that weren't given to me when the game launched. How do i fix that? (The skins i owned were Astronaut Velam and Maestro Bugs)

paper moth
stiff fjord
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Like I’m really mad hahaha cause I want those rewards

paper moth
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I don't blame you.. I was worried I'd lose all or most of my stuff too but it seems I'm in the minority that had no issue with that..

pastel iris
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im so tired of the games not counting bc one person desyncs in the last 20 seconds of the game wtaf

fast rain
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I didnt get my 1.5k

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Fighter crystals

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From career

hearty tide
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I got litteraly NO music, anyone know why ?

weary goblet
# feral gust Im pretty sure this has been asked a lot but, i had some skins that weren't give...

You don't, you just sit and wait.
I've been told on my first ticket: "We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."

and on my 2nd ticket: "...Additionally, before the Open Beta ended on June 25, 2023, all cosmetic items and characters were temporarily unlocked for all players, you may have thought this was permanent to your account and would carry over, which it would not."

and on my 3rd ticket: "...While I don't have an alternative solution to provide at the moment, please be assured that this report has been forwarded to the game team as a 'bug' for further review."

feral gust
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k

lone smelt
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Im having this weird issue, where my character just starts running around doing inputs randomly, and like im not even touching my keyboard anymore

storm cargo
weary goblet
storm cargo
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I have astronaut velma but not maestro bugs, I'm missing hilde bugs and im freakin' robin skin. Alot of the ring outs including the obsidian one and the ice king banner. basically everything from season 1 from tier 41 and season 2 all the skins from tier 16 onwards. I know for a fact I got to 50 on ALL of them, except the one that had 15 tiers.

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then you get idiots in this discord telling me to buy the cosmetics and stuff again XD

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lol no thanks I unlocked them

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also the tune squad bugs skins 96 and Space Jam new legacy ones too.

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but I've got emotes from later tiers but not the banners or ring out vfx from earlier tiers XD

weary goblet
storm cargo
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yeah bro same. the only tiers I didn't complete was the extra tiers they added in S1

weary goblet
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Ik I didn't get tiers 51, 52 and 53 because idrc about the "gold" variants of the cosmetics in the pass

storm cargo
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yeah I kinda wish I did now

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At least I have my gold founders banner and my gold name. I've heard of people missing those

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someone in this channel said that it's either the servers haven't synced properly or the engine hasn't carried them over properly due to the new UE5 switch

weary goblet
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So far all that carried over for me was my Harley Quinn skin I purchased and a few icons and banners

storm cargo
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same. my first email was hurr durr you had all the items during down time. like no mfers I had most items. I've seen people get all their stuff and they got like 250k prestige.

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I've got my Task force X skin.

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but missing the harley quinn mallet pose

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I'm also missing a few medals from the previous tiers too, like the morty ringout stuff

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it's such a weird thing, like how some stuff is missing that's legendary. am I fk paying 15.99 for gleamium to buy it back. it's not right....

charred frost
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Just had 4 desyncs

weary goblet
storm cargo
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also missing the jake dance that used to be used for the loading screen inbetween fights

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this dance....

feral sequoia
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how do i get the progress that i had on my playstation to my pc ??

weary goblet
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I have her Icon, TFX, Mad Love, Her "Bye-Bye" emote, her "Mad" and "Crazy" stickers but Mallet Pose is gone (its in the shop rn in a bundle for $20)

weary goblet
weary goblet
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One of the worst things that I'm missing is the Alpha Taz Icon and Alpha Tester Banner

storm cargo
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I don't even have her bye-bye emote

storm cargo
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that alpha tester banner is the blue space effect aye?

storm cargo
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because you LOVED the game

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same.

weary goblet
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Got a free code for it via Twitch Drops on PC and PS

storm cargo
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same here

weary goblet
storm cargo
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then bought the founders when it came out

weary goblet
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I never bought anything outside of the Mad Love harley and the 3 battle passes

storm cargo
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they've also removed the free reindog skins they gave ppl

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yet I've got a medal for the valentines event, the candy love heart medal XD

weary goblet
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I have a few for him

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Have the astronaut one, the battle armor one and his mummy one

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Still have Cake for Jake but no Samurai Batman

storm cargo
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I have the mummy one but didn't during the beta.

charred frost
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Game is actually unplayable it’s sad

storm cargo
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was 20 in the beta

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"beta"

weary goblet
storm cargo
feral sequoia
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how do i get the progress that i had on my playstation to my pc ??

storm cargo
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I don't have the alpha tester banner either

storm cargo
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I'm missing calico cake too

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sure that cost like 50k candy corns on the halloween event

weary goblet
weary goblet
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They finally said something on Twitter yesterday about "EU5 has caused major unforseen issues" which I can believe but I don't get why support would say "lol you didn't have them" for almost a week until they announced the EU5 which then they swapped to saying its a "bug they will forward to the game team"

storm cargo
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I'm gonna create a docs sheet aswell and list everything I'm missing.

weary goblet
storm cargo
weary goblet
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Geez

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If you need any video links to the videos I used to look at the previous passes, I can send what ones I used

storm cargo
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I have harley Quinn time banner but I'm missing Old school Jam Profile icon

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@weary goblet I've got the MVS wiki to check them out

weary goblet
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So I opted for adding YT video links and the Fandom Wiki links to my doc for more "Hard" proof of what each pass had

storm cargo
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I'm not too fussed about the gold or toast given on the pass but the items I grinded for especially the bugs skins, I was a hard Bugs main

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I'm missing about 53 cosmetics.

weary goblet
weary goblet
weary goblet
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this is the one I have

storm cargo
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I have to request access

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I've sent my email and there's people viewing it.

weary goblet
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Oh I have it set to private lol

storm cargo
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i've requested to view yours like

weary goblet
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mb I gave access

storm cargo
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see I've got hollywood bugs

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i dont have the fred icon like either lol

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wasnt that the profile icon that cost 50k coins??

weary goblet
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I still added it for the sake of it being there but like I said in the doc, the only 2 items from the Alpha pass that carried over are athe Alpha Taz icon and Banner

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(Which I just now realized I added to the 101 total cosmetics)

storm cargo
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I'm missing the dog ring out too

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gotta add it

hardy trellis
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Yeah idk what’s going on with my account all my cosmetics missing from the beta and when I try to log into my wb account it’s telling me I don’t have one yet you can’t play the game without on so makes no sense that I can log into to the game but don’t have a account??

weary goblet
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There, down from 101 to 81 because of me doing the math wrong

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But still, lol

hardy trellis
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I really want my ring out back 😭🙏 and my Tom skins

weary goblet
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All we can do is send tickets and pray

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But I've heard that if you keep sending tickets they'll block you from sending more so

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I haven't sent more than 3 so far

hardy trellis
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They closed my ticket after not responding to me I had to make another one

weary goblet
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Geez, I got 3 respones so far at least

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2 of which were telling me I was lying, pretty much

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I've been told on my first ticket: "We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."

and on my 2nd ticket: "...Additionally, before the Open Beta ended on June 25, 2023, all cosmetic items and characters were temporarily unlocked for all players, you may have thought this was permanent to your account and would carry over, which it would not."

and on my 3rd ticket: "...While I don't have an alternative solution to provide at the moment, please be assured that this report has been forwarded to the game team as a 'bug' for further review."

hardy trellis
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I’ve gotten 2 but they just kept telling me someone willl be with me soon

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No one ever gave me a answer yet tho I haven’t gotten that far

weary goblet
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I've heard from others that they got forwarded to an actual human support agent but I haven't heard anything since then

hardy trellis
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I have the proof I purchased stuff and everything so let’s see if they say I’m lying

storm cargo
storm cargo
weary goblet
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Really sucks beacuse this is the only game in this genre I enjoy but I do not see the reason to play currently if I can possibly have my items wiped then support have a coin flip of "You're lying" or "It's a bug you may get your items back"

weary goblet
storm cargo
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i'm missing 73 items total

storm cargo
weary goblet
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Not sure how true that is as I didn't take any screenshots/videos from the Beta/Alpha (as I didn't feel the need to) so I have no "proof"

storm cargo
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like if we were lying why would we have things from later tiers in the BP but not earlier stuff??

weary goblet
storm cargo
weary goblet
weary goblet
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IG from now on I'll have to take a screenshot of every item I get from a simple sticker to an emote to a variant/skin

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Even though they'd still probably say I photoshopped it

storm cargo
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I've got a screenshot from 2023 where I was using I'm freakin' robin and a few game plays from a video when I played some ppl with Maestro bugs.

hardy trellis
storm cargo
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its crazy that they are denying it, but then it's a "known issue"

weary goblet
hardy trellis
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Honestly if they tell me I’m lying and not getting my stuff back I’m just deleting the game and moving on

weary goblet
weary goblet
hardy trellis
weary goblet
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I guess I'm lucky in that regard

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Which, honestly, is even more baffling that it can detect that I'm a returning player who played in the Beta but can't get my cosmetics

hearty tide
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didnt receuvred the glitch banner from agent smith event, anyone else ?

storm cargo
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same, glad I've got my gold founders banner and my gold name and all my characters

storm cargo
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I'd understand if there was a few items missing, fair dos, these things happen, but this kinda shnizz happened to me on Gears 5 when they borked the servers, I lost so much stuff. I legit just buried Gears 5 and moved on.

weary goblet
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I just know I'm gonna get annoyed because they're gonna "fix" the issue, I will not get my items and support will just say "We fixed it! You're lying!" and I'll be even more pissed

storm cargo
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@weary goblet yeah i can see that happening. Scummy business practice. stings even more that they are putting in bundles to the store from previous seasons BPs

weary goblet
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nihilistic thinking but at this point I'd be impressed if they manage anything

weary goblet
storm cargo
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approx 30 frames of input buffer is crazy to me too. NO FIGHTING GAME HAS MORE THAN 10

hearty tide
storm cargo
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you can't get the founders stuff anymore

vague ingot
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Diagonal attacks are possible with a keyboard right? I'm trying to get them to work on my leverless controller, but realized I cannot get them to work on either my keyboard nor leverless. Any tips? Is 3rd party software required?

wide tapir
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the game crash it gone, but it never let me join into the game network error and stuck on waiting for players load screen please fix it, iwant play

hollow grail
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Does the power pledge event end on the 4th or the 6th? It shows two separate dates

weary goblet
hollow grail
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No it started on May 31st

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On the main event screen it says open till June 4th but when you go into it to check your progress it says May 31st-June 6th

feral cairn
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it ends june 4th

hollow grail
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So is the 6th extra time to get your rewards?

iron dust
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I’m on lan with 1000 mps of speed why do my 1 on 1 matches keep defunding?

fickle ermine
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For two days in a row my Daily Bonus Mission has reset and not given me the 400 xp bonus and instead just starts over and gives me the 100 xp bonus once I complete 4 or 5 (yesterday it took 5 today it reset after 4) I would like that extra xp given how grindy the battlepass is.

candid aurora
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What does Beat a boss node with all missions completed mean?

fickle ermine
candid aurora
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The 5 gem things?

fickle ermine
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yes

feral cairn
candid aurora
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So what does hit 7 up attacks mean? One person has to hit joker with the big hand things 7 times?

north grail
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how much would i have to buy to have enough prestige for Beach Bash Harley or The Batman Who Laughs

fickle ermine
exotic spade
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I wonder if they ever tested this lol

candid aurora
fickle ermine
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correct

iron dust
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is this happening to anyone on a ps5 litteratly connected lan and only my 1 on 1 macthes get desynched

candid aurora
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Also what does collect rift cauldron mean?

hollow grail
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It’s the purple reward from rifts

tough lagoon
#

i tiered up and i didnt get the reward? where can i claim it

#

im tier 15 and i was meant to get 1.5k fighter points

hollow grail
#

Try resetting the game? People have had that issue and that fixed it

tough lagoon
#

im level 15 and i honestly dont think ive gotten a single reward

#

unless theyreall that currency that buys perks

#

oh i did get it thank

#

s

delicate sierra
#

Bit random but I missed a login day (or 2) - does that mean I won't unlock all rewards in daily login pass?

weary goblet
delicate sierra
#

Ok cheers.

daring lintel
#

bring back mortys beta grenades please 🙏

slate geyser
#

Almost 1 week and no fix whatsoever

#

I can't even get in

#

I'm gonna miss my free pass and login rewards

floral sierra
#

Dumb question but how do you get the gleamium from leveling to tier 10? Not talking about the battlepass but account leveling

#

nevermind, a restart fixed it

rich hinge
slate geyser
#

They are useless

rich hinge
slate geyser
#

They didn't pushed out any fix at all

frozen quartz
#

Do you completely miss a day or rewards if you don’t log in?

#

Or does it just carry over

slate geyser
#

I wish I could tell you

#

@lofty pike

#

You do this since you can play

rich hinge
#

im wondering if your internets NAT type has anything to do with it

lofty pike
#

ill check though

lofty pike
#

say u log in for 4 days and dont like in for a day. the next day u log in u will get day 5 rewards

frozen quartz
#

Alr sweet cause I missed one just then cause time zones

#

Thanks

lofty pike
#

np

rich hinge
#

also: I seem to still be missing my Twitch rewards
nvm looked right at them

red shale
#

Any idea how to repair match desynchronizatin exit error?

rich hinge
#

is it even possible for someone to be rank 68 on the battlepass already?

#

because the only way to get XP is from missions..

vernal harness
#

Will we be getting a new patch on June 7 with some new fixes? According to the Event Tab ranked mode, should come on June 7, so the game should game an new Update to download by then right?

rapid pulsar
#

anyone fix the bug where you cant move past the authentification screen?

rich hinge
#

anyone figure out why we still get those XP books to drop?

ivory sphinx
rich hinge
#

i still think they MIGHT have a use as i do not find it possible for someone to reach rank 68 on the battle pass already

restive orbit
#

is it possible to buy a banner not in the store

shrewd nymph
#

Are 2v2 servers busted rn?

rich hinge
restive orbit
#

tryna buy a banner not in the shop thru support lol

#

f76 does it maybe they will

pearl lagoon
#

What banner

shrewd nymph
# rich hinge u keep on getting disconnected?

No just when paired with a friend. But it seems like it's their connection to the servers. They can't do 1v1 without disconnecting either, but their internet is fine otherwise 🤷

fading haven
#

being disconnected from matches was already fixed? or not?

small thunder
#

bro whats with the desync

restive orbit
stiff fjord
#

Does anyone know if you can connect two accounts together

dry hound
rich hinge
#

so i can play the same account on all 3 and share progress

stiff fjord
#

Yeah, so I recently gained access to the account that has all of my premium rewards connected to it, even though I bought it on my main and I want to know if I can transfer all the premium rewards onto the account that I use currently on my Xbox

#

So I have two Xbox accounts and the one that has all the premium rewards on it. I don’t use, but I want to connect it to the main account that I use.

rich hinge
#

then relink them to the correct account

#

I had to contact CS to change an account's email I lost access to so I can fix a link error

stiff fjord
#

So would both of the accounts essentially combine then?

stiff fjord
#

So I would lose everything on my main account?

rich hinge
#

no, lemme do a quick thing

stiff fjord
#

Because the account that I use right now has a bunch of stuff from the beta like when the game first came out like the first battle pass completed and yeah, but the account that for some reason has all of the premium rewards that I bought there has nothing on it

rich hinge
#

huh

#

hmm best bet is to ask customer support then

stiff fjord
#

Dude you have no idea how many times I asked

rich hinge
#

then if they are essentially saying no or not answering, its not possible to "merge"

stiff fjord
#

No they just don’t answer with the answer I need

#

They just say check the account

rich hinge
#

then keep pestering them its not the account

stiff fjord
#

I wish they had customer support calls

restive orbit
#

i wish theyd fix the damn achievements lol

jolly cypress
#

The game boots me everytime I try to enter a match. Went to queue in 6 times and every time I get kicked before Go. Is anyone having a similar issue?

quartz musk
#

Is anyone missing items from the battle passes from the beta?

tough lagoon
#

I have a beta account and it wont let me login. If I still can't by the 11th will I just not get the rewards?

gleaming wharf
#

what perk setup should i be using for black adam

rich scaffold
#

i need help im unable to authenticate and ive tried almost anything can someone help?

glossy garden
#

Hey guys, when I start up multiversus on pc I get stuck on authentication screen and then it disconnects me. Anyone got a fix yet? its been like this since launch

ivory sphinx
quick spear
#

why am i crashing randomly

#

like i'm with a teamates and they are crashing randomly as well

scenic parrot
#

how do i fix geting disconnected every 2 mintues

median creek
#

how do i connect to my old xbox account

ripe creek
modest solar
scenic parrot
scenic parrot
modest solar
#

Steam works fine for me

#

I guess wait for a fix

scenic parrot
vague path
#

I claimed banna guard but it still says I can't use him

#

is there a dev that can help?

wide salmon
wooden elbow
#

how do you do the agent smith event thing when there's only like 1 unique boss right now?

modest solar
#

There will be more rifts later so you can unlock Smith, but hes unobtainable rn

jagged spire
#

is the Gleamium shop not working for anyone else?

tough lagoon
#

I have a beta account and it wont let me login. If I still can't by the 11th will I just not get the rewards?

unkempt verge
#

literally havent played a single online game yet because it disconnects me when loading matches saying 'connection error' been like this for a few days. contacted support and they said they couldnt provide any details

exotic spade
#

I finally got to play the game for the first time yesterday, and holy crap that camera is way too zoomed in, and it feels like playing in mud.

modest solar
exotic spade
#

It isn't, but I asked how to get the game to launch ever since the game came out officially since it kept crashing and no one could help until a day ago in General of all places, not Game Support, giving a fix on how to get it to launch.

Besides, this channel hardly provides any support for people because it isn't moderated by anyone on the team that could actually provide any sort of meaningful help for most people having issues.

#

At this point, I'm just stating my opinion

#

Also, So I'm not asked by someone else how what I just wrote is asking for game support, I'll go ahead and provide game support by passing on what I was told that fixed an issue the devs nor support could. That way the overlords are pleased by the channel staying on topic

If you're on PC, playing on Steam, and suffering from game crashes the second you launch the game, add these launch options to your game:

-dx12

You can do that by right clicking MultiVersus in your library and pressing Properties

#

Though idk if that'll work if you're using older cards since they don't support DX12 IIRC. Your mileage may vary with that fix.

frigid lintel
#

Ok i dont complain like this but man what happened to attack decay where has the mechanic gone because of this i just hate lebron james as he can just have 3 balls bouncing and dunking on me

weary goblet
#

Anyone got their stuff back yet? On my 5th ticket

exotic spade
#

I didnt have much but I kept what I did have, that is, logos, banners, knnockout effects all that. None paid, fwiw

#

all free

exotic spade
exotic spade
#

At what cost, though. The game plays awful and feels awful to play lol

#

I went ot training mode, did a few things that i did in beta with WW, and it felt so crummy that I just turned it off lol

#

Didn't wanna deal with it, went back to something else

#

This entire launch needs to be a case study

weary goblet
dull mesa
#

Can someone explain why I received the twitch drops except the garnet skin

misty bobcat
#

Is Jason's rift bugged? I ask this because when the daily missions are completed, and the star targets are reached, the red gems do not gain experience, and you cannot progress.

weary goblet
# dull mesa Can someone explain why I received the twitch drops except the garnet skin

if anyone still hasn't gotten theirs, basically close the game, then you go here (assuming you already claimed the drops in twitch) https://rewards.wbgames.com/games/multiversus/twitch-drops/multiversus-twitch-drops and then you have to click "check now" it'll just take you back to your twitch inventory (but im pretty sure thats what initiates it) and when you re-open the game you'll have your stuff (or at least thats what fixed it for me)

Is what I've been told

dull mesa
weary goblet
#

Well, like my missing cosmetics, all you can do is pray then

dull mesa
#

I don't have image perms but it's not even saying the other reward is available

#

Cant these guys just do something right

weary goblet
#

They can't even get their in-game store working, so no lol

dull mesa
#

I even emailed WB Games support and alls I got was wait a couple of hours

#

I've been waiting 3 days now this is ridiculous

#

It's like they want this game to fail

random grove
#

the game store works??? cause when i press on any pack to see the price or smtng it spawns 3 dots on my screen and makes me alt+f4 the game

weary goblet
random grove
inland dune
#

ayy game crashing while on creating lobby loading screen

#

help

crude badge
#

3 games in a row "Match Desynchronized" very cool

#

and then a crash on a 4th game. When they were removing features from the beta, did they also remove the code that makes the game run properly?

#

like this is just ridiculous. Never have I seen a full game run this much worse than it's beta

dull mesa
#

Guys I'm doing every single challenge in the rift modes but getting no xp for my gems am I doing something wrong?

#

I'd really like to get that glitch banner

digital viper
#

My consoles crashing😭💀💀

weary goblet
dull mesa
#

I cant unlock the new difficulties because my gems aren't getting xp to level up

weary goblet
#

I don't think you get XP for Gems from playing already beaten nodes I think it has to be new ones

#

Not sure

#

Honestly the game is held together by scotch tape and bubblegum so it is hard to determine what is a bug & what is intentional

dull mesa
#

Yeah its getting really annoying

#

I want this game to succeed but with the way its going right now its definitely not going to

weary goblet
scenic topaz
#

anyone can solve the network disconnection on pc?

naive hare
#

honestly, despite the fact that they haven't responded to my support email about my missing characters and other loot for 3 days, should i just bite the bullet and get a character im supposed to have?

#

i wanna get steven universe

weary goblet
worthy trellis
#

my ticket was answered but they just said Im probably on the wrong account, which is wrong, and then it got closed because i didnt get a noti

tough lagoon
#

why didnt i keep my characters

fading haven
#

When will there be a patch to fix game disconnections? Impossible to play like this... AngryMarvin 😢

ivory sphinx
inland sable
#

This balance issue is gonna kill the game and I will be MINDBLOWN to watch people go "duhhh why did they shut it down again 💀 "

glad oracle
#

how do i get my rewards from career

#

i need my character tokens 😞

glad oxide
#

how do i open a support ticket in here? i dont see the channel anymore

cedar raft
#

bro if they dont fix the horrendous hitboxes im uninstalling this game, this has been an issue since the beta... how was the not number one priority but moving the camera angle, making characters bigger, and reducing the movement speed was lol...

sleek crane
#

When will I get my cosmetics back from beta?? I emailed and they haven’t gotten back to me in quite awhile!

modern remnant
cedar raft
#

what

#

what does that have to do with what i said? @modern remnant

exotic spade
odd sparrow
#

I cant buy gleamium on steam, how to fix this issue? (restart of pc and game doesnt work)

trim mason
#

Guys guys

#

IM HAVING PROBLEMS WITH TWITCH DROPS THEY DONT APPEAR ON MY MULTIVERSUS ACCOUNT IDK WHAT TO DO

weary goblet
# trim mason IM HAVING PROBLEMS WITH TWITCH DROPS THEY DONT APPEAR ON MY MULTIVERSUS ACCOUNT ...

if anyone still hasn't gotten theirs, basically close the game, then you go here (assuming you already claimed the drops in twitch) https://rewards.wbgames.com/games/multiversus/twitch-drops/multiversus-twitch-drops and then you have to click "check now" it'll just take you back to your twitch inventory (but im pretty sure thats what initiates it) and when you re-open the game you'll have your stuff (or at least thats what fixed it for me)

Is what I've been told, if that doesnt work then youre outta luck

final thicket
#

Is anyone else having troubles with authentication?

weary goblet
final thicket
#

okay just seeing if this was universal rn or just me.

#

i did just load in tho like 1 second ago lol

lyric sky
#

i cant play the game at all every single game it disconnects either saying connection failed or desynchronised game.

weak locust
#

same

charred frost
weary goblet
# sleek crane When will I get my cosmetics back from beta?? I emailed and they haven’t gotten ...

I've been told on my first ticket: "We hear you! Unfortunately, on our end, it shows you never completed the passes and/or owned the cosmetics you have listed."

and on my 2nd ticket: "...Additionally, before the Open Beta ended on June 25, 2023, all cosmetic items and characters were temporarily unlocked for all players, you may have thought this was permanent to your account and would carry over, which it would not."

and on my 3rd ticket: "...While I don't have an alternative solution to provide at the moment, please be assured that this report has been forwarded to the game team as a 'bug' for further review."

#

All you can do is pray for the best

charred frost
weary goblet
main hound
#

My friend list is showing everyone as offline

austere canyon
#

game is super laggy today, or is that my internet?

odd elm
#

Add a option to leave the game

#

Please

ivory sphinx
#

They are having a second pledge event you know what this means? They don’t want us to play the game because by playing it you level up your character mastery thus making it harder to earn the rewards. Fighter currency is most definitely going to be apart of it so buy playing you technically will receive less fighter currency or none if you have leveled characters

austere canyon
inner geyser
#

Bro fix the damb console servers

slate geyser
#

I mean seriously it feels like a mobile game right now

#

Aka a cash grab

charred frost
#

I’m just gonna play and earn the free stuff

#

Like every pass because I got the first one free

slate geyser
#

I have a feeling they are doing this so people won't get the pass for free

charred frost
#

It’s just incompetence

finite ether
#

Is there any way to refund a skin? (I accidentally bought one)

eager prawn
#

The login event is 13 days with 11 rewards. Is there any way I can get the Superman beach skin now that I've missed some of those days after coming back to the game shortly after launch?

ivory sphinx
odd sparrow
ivory sphinx
# odd sparrow But i need D:

Trust me by you buying that skin you will hurt the game! Diamond hands like GameStop we must get a better user experience than this

tender sierra
#

so like

#

when i use L

#

it uses the down attack

#

then neutral

#

then dodge

#

ive lost so many matches

#

because of this

#

i have keybinds for down and neutral

#

they are i and o

#

but why

#

does pressing L

#

activate neutral and doge

#

down then neutral

#

THEN dodge

#

it only happens in pvp and rifts

#

not sure why

#

tried many keyboard

#

same problem

#

need help

#

something similar with wasd

#

havent figured that out yet

#

only happens in game

#

does not affect typing

rigid summit
#

hello, who can i talk with for technical support

cunning quest
cunning quest
rigid summit
#

they are never responding

cunning quest
rigid summit
#

i sent them a mail the same amount of days

worldly oriole
#

So i just got into tier 20, and i didnt get my 100 gleamium? Am i ever gonna get it back? :((( pleaseee

restive orbit
#

terrible support team

stiff ermine
#

How di you unlock insanity mode for Joker’s Ruse ?

pastel acorn
#

Is there any way to get your email cuz I created an account on xbox trying to log onto ps5 and i dont know my email

odd sparrow
#

But i just cant get the normal gems

#

And i need that harley skin :/

bronze gulch
#

i bought an epic badge from the store but i cant equip it?

sick ridge
#

CAN I STOP playing againsty bots bro

#

i just 3-0 them in a minute it is zero fun idk whos idea it was to put them in the game

#

when I load up a multiplayer match, i wanna play against people online

silver fog
#

Hey guys I’m on ps4 and me and my friend gets network error whenever he ONLY plays 2 vs2 and we just now crashed completely because the game lagged. How can we fix this

#

When he plays 1 vs 1 everything works

scenic parrot
#

How do i fix teh glitch where I just get disconnected every 2minutes. I have not even gotten to play a single match since launch

pulsar hinge
#

every time i relaunch the game my controls reset to default as well as making me accept the EULA again, and giving me all the 'Introducing Fighter Currency', 'Introducing Perk Currency' and other similar prompts again, is there a fix for this yet?

remote schooner
# tender sierra so like

multiple people have this problem including me, I just resetted my keybinds to default and set them back again to what I want and it seems to have worked but yea sometimes it does that

#

its btw not coming from your keyboard or anything

#

its the game

tender sierra
#

yeah ik

remote schooner
#

they have already mentioned they are working on it

tender sierra
#

good

#

ive lost many matches

remote schooner
#

yea its really annoying

swift arrow
#

Iron giant disappeared

chrome tinsel
#

i REALY need help I'm starting to get frustrated it said my steam account is already linked to a WB games account but ive tried every possible e-mail and i cant connect i can prove that i own the account if that matters

young folio
#

How do I log out, I accidentally logged with my main acc instead of my alt on my cousins Xbox and I’m trying to change it

solid mason
#

i have FULL complete 90s on all jason (easy to crushing) and i still cant unlock the insanity cuz my gem level is stuck on 6.3

vague adder
#

Help please, how do I contact support? I always spam ENTER to skip dialog and select the character/skin quickly (if u press enter it always goes to the last character/skin you used in rift), was freaking doing daily missions/chests on rift and on the 4th mission spamming ENTER lead me to harley as always but in the skin page since the mission forces you to use the stupid skin I could not select my usual one, spamming enter here lead to selecting the skin "Graphic T" and to the page of buying it for 500 GLEMIUM

median creek
#

like i just cant even play a game i get dc evry second

zinc trench
#

So i finally got a answer from support they asked me to verify the email and i did now im waiting for another answer hopefully it wont take days

trim lynx
#

They took iron giant

#

Can I get my refund

zinc trench
#

Probably not also it shows me as offline to everyone else does anyone know why

frigid lintel
frigid lintel
#

You get a batman graphic t for WW

unborn plover
#

Can somebody help me? Every time I start the game it sends me directly to the local mode of the game, without being able to do anything else

quaint quail
#

It's been almost 7 days with an issue (at re-launch) and support hasn’t helped yet. The agent went radio silent after I sent some extra info he requested. Can someone from support help me please? Thank you.

vague adder
#

Spamming enter to make things quicker as it auto select your last hero/skin (Harley/Harley Skin)

#

But since it was a "Graphic T ONLY mission" it sent me to harley and put me to buy the stupid skin

dusk crest
#

WHERE MY IRON GIANT

ivory dragon
#

Is anyone elses game switching monitors mid game and getting stuck between your monitors?

#

I need help fixing it my game is unplayable

dusk crest
ivory dragon
#

I did

#

I changed vsync and monitor

#

and it still changes

#

then it gets stuck like that

dusk crest
#

well put ur window mode in like windowed or something

#

then move it to ur main monitor

#

and just deal with the eyesore that is ur taskbar

ivory dragon
#

ill try

restive orbit
#

do u get an email back from support request or do i have to login into website somewhere

restive orbit
#

can someone help me figure out why i cant get the 100 down spike achievement, ive done it well over a 100 times with buggs off the side of the map

cunning quest
frigid lintel
dusk crest
mint gulch
#

Battle pass xp earnable yet?

dusk crest
#

I was able to kill a steven with a shock and an up attack at 0% so I understand XD

restive orbit
#

can someone help me figure out why i cant get the 100 down spike achievement, ive done it well over a 100 times with buggs off the side of the map

proven ember
#

Can you guys buff the amount of time you get to get the treasure in the easy horror rift

limber crater
#

Can anyone help me with a question? I'm playing chapter 3 in rift mode trying to get 100% but an object arrived that doesn't say how to get it, it just says to collect a golden drumstick

proven ember
#

I can't get the 17,500 treasure

#

The most I've gotten was 15,000

limber crater
#

I used Tom and Jerry doing the special up all the time

#

I got 18,100

proven ember
proven ember
#

Quick question for yall with Jason how so you activate the sleeping bag

frigid lintel
#

Stripe would be good aswell

native owl
#

Good for...
checks notes
Nothing

#

If you whiff you're recovery frames are massive and can get punished easily

frigid lintel
#

He is slow due to being a tank after all

native owl
#

Air down special is goated

frigid lintel
#

And side special

worthy nova
#

Is normal a empty space on character shop appear with 999 gleamium price?

frigid lintel
#

I havent had it yet

worthy nova
#

Now I tried to change menu section...the game crash. (There's a lot of crashes on PS4 version on those sections... since the beta)

tribal saddle
#

hey does anyone know if the black adam legendary profile icon was removed from the actual game? for some reason I don’t have it even though I bought it

ember hemlock
#

my game tends to disconnect me alot, but this time it pulled up some sort of console afterwards. how did this happen?

tawdry briar
#

what is power inside badge

toxic needle
#

Anyone not receiving the garnet volleyball beach skin from teitch viewer drops after claiming?And if someone knows a fix I'd like to know please.

arctic plume
#

Please add how much damage you can see after the game ends

sturdy pivot
sturdy pivot
sacred panther
somber scarab
olive cobalt
#

Are people still missing skins, emotes etc from the beta or has anyone gotten their stuff ?

stiff ermine
olive cobalt
#

I was told most people are and they’re soon gonna add them into our accounts but still don’t know exactly when

snow osprey
#

who else is just having really laggy games and cant play with people at all cuz it keeps disconnecting

snow osprey
#

damn ok thought it was only me cuz im in asia

somber scarab
#

nah its everyone the servers are horrible rn, ive heard it the worst on xbox tho

#

and significantly worse in 2v2, 1v1 and rifts works fine for the most part

proper surge
#

why am i consistently being placed against NA players when I am from EU

snow osprey
#

but if i want to play with people

#

it just disconnects me

#

while the other person still can play and stuff its so weird

somber scarab
#

it happens to me sometimes in rifts but for the most part i can usually beat a whole rift before i disconnect

somber scarab
snow osprey
#

nah i like played with asia before too and its still the same result

#

and my wifi is not bad at all

#

so i dont know what the problem is

snow osprey
#

im just trying to get the like

#

max milestone for each difficulty but i either need a character like joker

#

or i just need to play with someone on each stage

winter ember
#

When is the weekly rotation

frigid lintel
weary goblet
#

Has anyone managed to get their cosmetics back yet

sleek crane
#

Haven’t even gotten a response back lol

true gust
clever tangle
#

How long is it to get answer from support ?

charred frost
#

All they say is nuh-uh

tough lagoon
#

bro i lost but i won at the same time

#

went from a 80% win rate to a 58.42 from one loss bro

#

who ever made the game is acoustic

timid raft
#

I can’t get ingame it’s just authenticating all time I tried everything can somebody plz help me I just want to play again

#

I can’t anymore 😭

storm ferry
#

It's been a week since i sent e-mail to support about lost items I bought in beta with glemium. They still haven't answered yet. Who can I ask for help here? This is getting ridiculous

modest solar
#

Whenever that may be, its taking a long time...

silk thunder
#

also why they removed iron giant?

sick jacinth
#

he had a lot of infinite combos and 0 to deaths

silk thunder
slim haven
#

On top of FPS drops I cant play matches any more. It freezes at a screen with the inside of a mouth and then crashes. Im using Steam....And I've tried uninstalling and reinstalling the game. (Haven't tried the validation method yet)

wet rose
#

is the power pledge drive bugged? I can't seem to get the last level. It's stuck on 14

modest solar
charred frost
#

The battle pass actually might be impossible to complete

warped hare
#

Is it just me or are the servers really unstable ? back in the beta i had like ... 1 in 10 game that would be unplayable because of bad ping ... now its 1 in 10 games that i can even finish a match without being desynchronised ...Its not always like that. In the morning I played 10 or more games and didn't desynchronise once but now ive been kicked out of at least 5 games in a row.

quaint island
#

I have FOUR weekly quests that want me to "hit with jokers bazooka" but I literally dont own joker, anything I can do to beat those quests?

quaint island
#

I cant Im poor like that, I already got like all free character tokens so I wont be able to afford him

deep sequoia
#

is the rep bugged? i level upped 3 characters today and they didn't count.

warped hare
quaint island
charred frost
quaint island
#

Sad but true right now

cunning quest
charred frost
charred frost
#

They need to fix the battle pass it’s actually impossible to complete within the 48 days

#

I’ve played literally every day and am only 21

tame roost
#

Why cant me and my friend play console only we have to play against pc players since he doesn’t have the playstation icon. is there any fix?

valid sparrow
#

I'm not getting credit for the mission to taunt during a pvp match. It's sitting at 1/10 even though I've been taunting. What do I need to do?

#

Also that's a terrible mission, lol.

warped hare
valid sparrow
warped hare
#

then im out of ideas.

#

this morning it wouldnt count progress in any of my quests so ...

valid sparrow
#

Maybe I have to let the entire duration of the taunt happen

modern remnant
#

Hey, so I've won all of the twitch rewards and the time to redeem them is about to run out tomorrow yet I haven't received them yet in game after 24+ hrs!

rich scaffold
#

how to fix cant authentication glitch?

meager granite
#

I connected my WB games account to my Twitch account, redeemed the rewards but those do not show up ingame. So I was instructed to make a ticket here

#

Congratulations on the support ticket form lacking my country

#

Apparently Brazil does not need support. Atleast its an optional field.

gloomy pond
#

multiverse still isn’t working for me in my xbox and just only puts me in offline mode what is going on it’s been a week i thought it would be fixed by now

broken tiger
#

If you bought a cosmetic without knowing it was also in the battlepass (shouldn't be an issue in the first place lol). Is there any sort of compensation or way to fix that?

mild hare
#

guys, on beta i played on epic games acc without wb. now I cant run multiversus from epic games because on launching it is crashing without error
how to fix it? Please help me

timid raft
#

can smn help me it says authenticating and i tried everything to fix can somebody help meeee

ember canopy
#

I've levelled up characters MULTIPLE times and I still can't get the last bit of Power Pledge Drive. Is this a known bug?

#

It's the last one, too. The gleamium reward.

frail crow
#

Can anyone tell me exactly what the weakened status does?

mint nexus
#

check the glossary in the start menu. Would be smart to give a one over so you know what most abilities do

fast spire
#

are servers down im getting unablwe to authenticate

#

nvm it was steam maintenance

nocturne osprey
#

Servers need to be fixed so badly lol

terse harness
#

Can’t play keep getting kicked , guess see you guys next year for the re-re release ?

rigid summit
#

they should use rollback netcode

#

it works well in rivals

tawny harbor
rigid summit
#

bro gave me flashbacks from #fixtf2

abstract ginkgo
#

yo the game keep crashing for my friend and I

rigid summit
#

when does it crash

abstract ginkgo
#

mid match

rigid summit
#

yeah thats normal

#

they have to fix it

#

there's nothin you can do about it

#

unless your pc's are bad

abstract ginkgo
#

so dumb

sturdy spear
#

When i leveled up some characters it did not count towards the leveling event. has any1 experienced this and is there a fix

dapper elk
#

Can this game stop counting every match that disconnects or desynchronizes as a defeat for me?

#

my recent win rate is 0% cuz every match today has disconnected and i played like 30 matches

shrewd widget
#

My multiversus keeps crashing can someone help

red elbow
#

How can I report AFK TEAM MATES who lose the game for me

frail crow
#

Where do we report missing cosmetics

nocturne osprey
#

That’s happened to me and my buddy a ton today

charred frost
restive orbit
#

how long does support take to reply

#

its been 2 days

charred frost
tough lagoon
#

When will the authentication problems be fixed

quaint jackal
#

so is anyone else unable to change characters or what

nocturne osprey
#

Fix the servers pleaseeee oh my christ

#

Can’t even get more than 5 seconds of a match

unique spear
#

chat is anyone having issues w missing cosmetics too

#

imagine spending money on premium founders pack just for the devs to not do anything about it

young coral
#

This may not be anything but there's a weekly mission that I have and it won't get any progress when I do what it says
I may just be dumb tho

empty wren
shrewd widget
#

How do I launch multiversus on epic it has an error code about verification

empty wren
shrewd widget
#

Idk how I fix it

empty wren
#

uninstall and reinstalling it

#

if not verify file integrity or sum

restive orbit
cedar shuttle
#

I can't get premium pass for free or pay for it, also missing cosmetics. To add insult to injury they only reply everytime I contact them with make sure I'm logged in. Even though the screen shots show I have gold screen name and 380,000 presteige @_@.

#

Also before anyone suggest it, I have tried reinstalling, verifying, and logging into other consoles instead of my PC to see if it would work there.

errant wing
#

Hi guys i just randomly lost access to fin? hes locked again??

north coyote
#

why am i getting bot lobbies when i'm playing w my friend that's a pro ? somebody please answer me this is very frustrating bc we're tryna play against real people and my friend's about to fully get off bc of multiversus induced rage.

trim mason
#

R.i.p iron giant...

#

I just bought an taunt for him

#

Oh wait

#

Nvm

young spire
#

I’ve gotten about 7 fighter level ups during this event and none of them are counting towards the power pledge

scenic parrot
#

I still cant play the game because of getting disconnecting every 2 minutes please does anyone have a fix I have not gotten to play the game yet.

vapid tinsel
slate geyser
#

And they still didn't fix anything or announced an fix

#

Rip multiverus

limber quiver
#

i'm having the power pledge bug as well

frail crow
#

Do beta battlepass cosmetics return in the shop?

fallow basalt
#

How do I get this game to stop going to my second/third monitors and not recognizing my first all the time?

wooden mauve
#

Remove mojo jojo hazards cuz its like I'm fighting a damn 2v1

solar hinge
#

I'm getting bot lobbies only. Friend is on PS5 and I'm on Steam and we've been getting nonstop bots. I can play real people with my fellow team mate and he's on steam.

restive orbit
#

does bugs safe and projectiles count to 200 ringouts?

modest solar
#

Safe is a heavy projectile, just like Jerry (from TnJ)

restive orbit
#

yeah okay i thought so but wasnt sure if it counted cus its a heavy projectile

#

when i kick and punch it should be good too?

modest solar
restive orbit
#

kk thank you!

modest solar
#

🦾

naive cave
#

fix your events why is everytime we get new events somethings broken for unlocking

#

like ive levelled up so much and the one is just stuck at 8

reef remnant
#

Why does it say Reward claim failed when trying to cliam XP from daily?

raw mountain
#

The last week I've disconnected from matches only when another player has left. Today, I've had about 5 disconnects in a row when playing 2v2 with the error 'Connection failed' with absolutely no reason how this has come about. So online modes seem unplayable for me at the moment. Will try again later to see if things improve, after missing out on daily exp unfortunately.

elfin vapor
#

Games been unplayable for most Xbox players since launch. There should’ve been a same day fix but I guess not🤣

delicate sierra
#

Bit random but I understand the welcome back login ends on 8th June. Will it end at 12pm or no? Just wondering if I'll be able to get superman's skin as I've missed a day.

night compass
#

When I play crossplay the game stuck at waiting for players and disconnect

When I play crossplay disabled I can play without problem

#

Pls help I want play with my friends

#

I am.pc player

rugged stump
#

Multiverses had a big problem. Very freqently, mvs crashes and freezes, bringing up the ue5 crash window. However, this usually only happends when I go against real players or certian pve fights. I can go up against real players (based on their usernames and spamming the same moves or strats/combos), but after a couple of pvp matches, I crash. This hurts all the more because this sometimes makes me unable to matchmake for a couple of hours. The good thing is that sometimes I go a whole session of mvs without any crashes :). Btw i have a xbox series x and 70% of the time it gets stuck on syncing user data or smth, but when it connects, it never crashes. Hardware issue for my laptop? idk

tough lagoon
#

hi just wondering why my ingame name is showing as my gamertag when it isnt linked and my display name should be fpscam (it says that fpscam is my display name on the website)

balmy spire
#

Anyone know how to fix ringouts being all low quality and pixelated on console? I just bought the $10 slasher one and I literally cannot see it in game

charred frost
#

Is the battle pass fixed yet?

tough lagoon
#

I am still unable to even play the game

#

I have recieved no help

clear quail
#

is the code for matrix banna guard still active?

tough lagoon
#

Does anyone else get this message when trying to login

#

“We weren't able to authenticate that account. Please check your credentials and try again.”

#

Even though I have an account, it just doesn’t want to work when I play the game

sharp jay
#

I havent been able to play online for days, cant even do a rift with a friend

#

just goes to waiting for players and says network error every time, even unistalled and redownloaded

alpine abyss
#

the game so bad cant even play it it kick me from every match

#

also i keep playing against bots

#

cant even play a real match

tepid tulip
#

NERF BANANA GAURD

clever tangle
#

Am I the only one who misses skin bought during beta ? Have those from pass but not from shop 😦

charred frost
jade widget
#

the game keeps kicking me from the in-game matches and the Lobby itself, idk If everyone still have the same issue since its happening to many people as far as i remember

#

also heavy frame drops 💀

alpine abyss
#

bro servers are so trash

#

16 games in a row

#

it kicked me out 16 games in a row

#

bro this isnt my internet everything else works

#

how did they menage to make servers even worse

#

now 17 matches

#

cant even play bro

#

also i cant do the leveling up event

lusty sleet
#

hihi for the power pledge drive quests, ive leveled up multiple characters multiple times but i seem stagnant at not being able to receive rep 12 and onward, does anyone know why this is? its smth ive noticed since about 2 days ago, i thought it mightve been because i tried leveling up a new character i hadnt used before/just bought, but i tried leveling up an older character ive used before and it still didnt work :(

velvet island
#

Power Pledge is over. You can't gain reps anymore, they just left it open for people to claim rewards

nocturne osprey
#

Imagine the devs just not caring about the games servers throwing you out of games. Not even an “ah my bad here’s some credit as an im sorry” idk how the game got worse since the beta but it took a year for them to mess up servers and nerf 80% of the characters lol

sonic arch
#

are people ever gonna get their old cosmetics back?

nocturne osprey
#

Nope

sonic arch
#

is it going to happen?

nocturne osprey
#

Highly doubtful

sonic arch
#

i spent so many hours on the game 😭

nocturne osprey
#

Yeah I ripped the beta a ton but have just come to accept that the actual release just made the game insanely hard to want to play. Makes you start over with literally everything besides characters bought

#

Which is fine, just like at least make the game playable and give skins back. It’s not that crazy

#

Even the Riffs lag and glitch out like crazy

tough lagoon
#

I’m so done playing this game rn I literally can’t play a match

#

The servers are so bad 😭

fallow basalt
#

How do I get this game to stop going to my second/third monitors and not recognizing my first all the time?

somber scarab
fallow basalt
somber scarab
fallow basalt
#

fair

somber scarab
#

but yea its most likely a bug on their end. you should make a ticket

cunning quest
# sonic arch is it going to happen?

a lot of people are affected. I'm hoping it does. unfortunately, I"m getting the feeling that the game might die before they fix it. with so many game breaking fixes and people feeling scummed by monetization, I don't see player count keeping up.... the count may die faster than the devs can fix the issues

ebon chasm
#

I'd love to finish my dailies but with all the network errors

#

I can't tell if it's on the games end or just salty dcers

#

Today seems to be the worst

tardy geyser
#

Heyo

#

I think my power up event is bugged

#

I've gotten well over 15 lvls across my characters

#

But it's not lvling up past lvl 4

ebon chasm
#

You talking the power pledge event?

#

I'm on the last unlock and it says it ends tomorrow

somber scarab
ebon chasm
#

It better auto compete

#

There's no way to have finished it

tardy geyser
#

Plus this bug was there yesterday too

somber scarab
tardy geyser
#

I was grinding rifts and it wasn't updating

somber scarab
somber scarab
ebon chasm
#

Yeah its bugged

somber scarab
#

its not bugged

ebon chasm
#

Says through June 6th

somber scarab
#

for people that already earned the rewards

tardy geyser
#

Ohh okok got it then

ebon chasm
#

Today's the 5

#

That's messes up

somber scarab
#

ITS TO CLAIM REWARDS

tardy geyser
#

Such a short event lmao

somber scarab
tardy geyser
#

That's fair

ebon chasm
#

I only had 100 gleamium to get from it so who cares I guess

tardy geyser
#

Yep

twilit berry
#

still cant connect to a real player match, error type connection failed remains.

terse harness
#

Every other match you get dropped

next hearth
#

has anyone actually got a human response from WB about lost items from the beta, i got the bot reply and sent the info asked for, its been like a week and i have no reply

plain blade
#

great now fix velma pls thank you

valid sparrow
#

What does "The Power Inside" badge track? I've seen some people say it tracks gold but no source for this.. anyone know?

#

Mine says 2,700 but I am pretty sure I farmed more gold than that during the beta, so idk

somber scarab
charred frost
#

That upcoming patch is so little and disappointing

nocturne osprey
#

They didn’t even give an ETA on when the servers could possibly be patched

jade widget
nocturne osprey
#

If they don’t fix that soon you’re about to see a massive decline in players

charred frost
#

I was hoping a battle pass fix would happen soon

#

For earning xp just by playing

nocturne osprey
#

Honestly the three things they need to fix the most :
Servers
Lessening the paywall
Battle pass xp is impossible to finish

whole cedar
#

my Power Pledge Drive quest is broken?
i know it ended yesterday, but i leveled up more than 3 times before it ended yet it still registers as 3reps only

abstract ginkgo
#

@nocturne osprey we have 47 days till the end of the battle pass??

charred frost
#

I’m only 22 I think

somber scarab
nocturne osprey
remote schooner
#

is it normal to feel that my inputs are delayed

timber wedge
#

Hello why when me and my friend load in a match, i disconnect always?

charred frost
delicate nebula
quaint jackal
#

Power Pledge Drive just refuses to give out the last tier lmao

#

very cool

ivory sphinx
dim nymph
#

I could not claim my daily log-in welcome back reward tonight. I played on PC via Steam. After clicking once and being stuck with a loading icon, I tried clicking it again after entering another tab and reentering. It said reward claim had failed.

I tried changing the type of match I wanted to play from 2V2 to 1V1 and it loaded for a while.

I tried to Enter Rifts, and I got disconnected and kicked back to the title screen after about a minute, and the game would not respond to my inputs and I had to End Task via task manager.

I hope this is not a me-specific issue, but will this be addressed?

ivory sphinx
#

I can’t be the only one that is a little disappointed seeing the announcement they posted 30 minutes ago. Worrying more about end of game stats rather than progression and monetization 🤮

mental cliff
#

Quick question. I got one of those red notifications (like the ones you get when you complete a mission or lvl up) next to my fighter currency and I can't figure out how to clear it.
it's bugging the heck out of me

ivory sphinx
#

They were better off staying quiet If that’s all they got. Fighter currency and battlepass xp per match are greatly needed. Worrying about useless numbers like stats🤮

somber scarab
full totem
#

In the beta i remember have a lot more characters now i only have like two and all my accounts are linked anyone else have that issue

#

or is it js me

dapper elk
#

Is this insufferable game down right now when i join matches it disconnects before it starts and i dont even get to see my character

charred frost
#

The game is just bad lol

dapper elk
#

Literally been unplayable for me for a couple days

abstract spoke
#

I’m bugging out of every match now. The server has gotten worse. This is awful

cunning quest
#

sooooo that latest announcement didn't include anything about missing purchased content. more radio silence from PFG and WB

somber scarab
cunning quest
#

YongYea included this issue in his latest evisceration of multiversus a day ago

dim nymph
#

Been playing with a friend and the Big Boss level on Crushing difficulty (where you shoot down the Joker with cannons) in the MultiVersal Mayhem Rift, and when Joker's health gets halfway down, the match desynchronizes. We literally cannot complete the Node.

sleek oar
#

Is there a limit to how often u can do the power pledge drive? I leveled up harley 3 times and it hasnt increased the meter

modern vortex
delicate nebula
#

I cannot believe they took a year, made the game worse, removed content, only added content that promotes microtransactions, and relaunched with performance issues..
after playing beta last year, I was very excited for launch.. one of the biggest disappointment of the year for me sadly 😦

frail crow
#

What are the controller deadzones and how does the number play a part?

#

Default is 60 but what does this mean

rustic schooner
#

I got banned because my internet was causing me to desync a lot, is there a way for me rectify this, I’ve been playing since the beta.

remote schooner
#

they said next patch should help with the performance for overall players, so does that mean that the game will be optimised in such a way that I will need less gpu usage?

quaint jackal
#

Turn off crossplay @dapper elk @abstract spoke

#

When I did that the amount of desyncs I had dropped by like 90%

dire otter
#

why is the shop empty on xbox one?

glad harbor
#

What's going on with Iron Giant? I spent hours unlocking him during the beta and now he's just not available to me. Was he removed?

abstract spoke
#

I’m also playing on Townsville and not getting any weekly movement

livid flicker
#

Hey is the power within bagde working for other people? Its apparently supposed to show total gold gained in the beta but its only showing 9k for me, which i know I earned more bc I brought all but 3 characters

knotty bane
glad harbor
#

Is there any known time as to when he's going to return? I loved playing as him, and just straight up taking him away from me without any notice isn't great

fast rain
#

Does anyone know if the power pledge event is bugged cuz I’ve leveled up fighters and i dont get any tiers stuck in tier 10

modern remnant
#

yeah so i still dont have my twitch drops and todays the last day to claim them and im a huge garnet main so...?

meager granite
#

Where is my Beach Garnet? been two days since I sent my ticket about it.

cunning quest
#

*9

indigo relic
#

What is up with the Xbox in this game? I’m doing one 1v1 it’s fine but when I do 2v2 I lagged out middle of the game… and it feels like there’s like a 20s delay on the button press..

#

Also, is there a way to turn off cross play?

velvet moat
#

i know this is not really a support question but wtf is "The Power Inside" badge? no one knows the answer and its really bugging me out

nova helm
#

Is there a fix for input lag on the PS4? My moves won't execute properly and some cases it uses the wrong move. My deadzone is 60%. Tag me the response so that I can read it

lime knot
#

Bro

#

Does wb not have employees

#

Oops

#

Sorry for my language

#

Td

#

Its

#

Is so annoying

#

They needa gimme my bp