help-old

[lavish shard]

@earnest roost @dusk loom

[lavish shard]

@snow portal gib sub role here

[swift vortex]

When i asked for my sub role here i had to wait for my sub to renew :p

[lavish shard]

welp i think the role giving bot is actually not working now
so there's no other way around it

[next violet]

in that case can i have it as well, im subbed

[swift vortex]

its not working?

[next violet]

clearly not if im subbed and connected

[lavish shard]

@snow portal

[snow portal]

never ping me again

[lavish shard]

wot

who else can i ping for giving sub role then

[snow portal]

the bot will just add it for you manually

[lavish shard]

it's not working no?

[gusty peak]

@lavish shard @snow portal Thanks guys for helping!

[snow portal]

[snow portal]

should be

[lavish shard]

so did the bot gave them the role or u did

[dusk loom]

did you make your 7tv account after voting?

[next violet]

nope

[ivory swallow]

Hey, I need some help with the settings in 7tv
For some reason, on the player options tab, most of the changes don't seem to persist. For example, even though I have mute on click selected it doesn't do anything when I click the player. And the video stats (delay) don't show up even when set to on.

[worldly parrot]

Hi, can I request for a help? We can dm if needed.
My current 7tv account is only linked to my Kick account. Tried to link my Twitch account but all I get is "Internal Server".
This is my account that I am trying to link my Twitch to https://7tv.app/users/613606532290d8ffa454a381
My Twitch username used to be souldrainsd and I changed it to tapedead

[vivid eagle]

hello, I add a problem adding the nnys badge to my profile, I added it on 7tv and saved etc, but yet it doesnt appear on twitch after several F5's. So I was wondering if it was due to 7tv nightly, perhaps badges dont work on the beta. Thanks already

[rocky cloak]

are you subscribed

[vivid eagle]

no

[rocky cloak]

you need a 7tv subscription to use paints or badges

[vivid eagle]

ohh okay, even though it was for free`?

[rocky cloak]

but with the code you get a 15 days free trial

[vivid eagle]

oh okay thanks

[rocky cloak]

you mean the badge and paint?

[vivid eagle]

yea

[rocky cloak]

yeah its free but you still need a sub to use it, but it stays in your inv. even without one

[vivid eagle]

ok thank you

[tropic tree]

hey gamers, recently on streamlabs obs 7tv emotes/colours are not showing, it worked before and it just stopped somehow, anyone know a fix for this?

i have got it enabled on ffz settings in addons

[sick cloak]

do you have the 7tv addon?

[tropic tree]

in streamlabs? yea i showed it on the screenshot

on browser also yes but it works fine on browser

[sick cloak]

Are you also logged in to the addon?

[tropic tree]

yeszir

[sick cloak]

[tropic tree]

wait

on obs?

u cant log in on obs i dont think, but i am logged in on browser

ok dw ive fixed it

sorry @sick cloak

[sick cloak]

what was the mistake ?

[tropic tree]

no mistake

just super gitched

[sick cloak]

[tropic tree]

i logged out of obs and re installed it

and worked

[winter tapir]

anyone knows when this issue will be fixed? it only says the amount of channels that use an emote but not which

[lavish shard]

#general message

[winter tapir]

ah ty

[polar robin]

hey folks,
i cant see personal 7tv emotes in obs-docks-chat even though i have 7tv addon activated and selected the checkmarks, any idea?

[worthy arch]

any or just your won

[polar robin]

i can see the global emotes

but not my own emotes

from 7tv

[worthy arch]

link your 7tv profile

[polar robin]

sec

https://7tv.app/users/63d9b8a73617736d0aef59bb

[worthy arch]

oh you meant in obs

[polar robin]

yes

[worthy arch]

someone had a similar issue above

#help-old message

[polar robin]

already did it

didnt help

any other ideas?

[white fern]

just noticed my paint & badge stopped showing in chat - looking at my 7tv subscribe page it looks like all my badges (inc founder) is gone and my paints are gone

my personal emotes are gone too

[worthy arch]

say something in your own chat

[waxen mortar]

im using OBS chat dock, with 7tv and all, but it doesnt have the seasonal versions, but the streamelements web thingy does, is that something thats just normal or do i have a way to fix it

[sonic turret]

I see the bttv Emote menu icon, could you perhaps try with the FFZ option and enable the 7tv emotes addon within that instead?

I'm not sure if bttv's 7tv integration is properly overriding the emotes with seasonal versions

[clever chasm]

i'm using chrome and everything works fine in one tab. if i open 2nd or 3rd tab i can't see my own paint or badge anymore. also personal and fantasy emotes won't load.

[dusk loom]

can you link me your profile?

[waxen mortar]

i will try this after stream! :)

[shadow pagoda]

[fleet scroll]

Ah same problem I’m having

[fleet scroll]

Oh shit wtf

[fleet scroll]

Lmk if that works. I having the same prob with FFZ and all enabled

[waxen mortar]

sure!

[rose vale]

https://cdn.7tv.app/emote/60b2780c371dc4d5e3a575bf/3x.gif

[waxen mortar]

it seems to have worked that way :)

[waxen mortar]

i think this fixed it ^^

[sonic turret]

Interesting - I assume BTTV doesn't take the override sets into account then or something

But good to hear that my implementation of it works

[waxen mortar]

hmm, might be, theres always gonna be issues with apps with the same purpose, but different options overlapping and such, crashing together :)

[proud skiff]

The option to pin messages as a moderator doesn't work with 7TV for me 😦 anyone know why/a fix?

[fleet scroll]

hmm im on FFZ and it isnt working. should I try switching to BTTV then back to FFZ?

[waxen mortar]

i turned it off and then onto ffx so it would reload properly

[fleet scroll]

u turned off bttv?

[waxen mortar]

yes

"none"

[fleet scroll]

ah okay

in OBS setttings not the chat

so u set that to none then back to FFZ?

[waxen mortar]

yeah obs, thats what my issue was ^^

[waxen mortar]

yup

[sonic turret]

Might be worht a try setting it to None, applying, then restarting OBS completely

Then starting it again, setting it to FFZ (or BTTv + FFZ, whatever you want), then applying, and restarting OBS again

Maybe it clears the cache of the extensions then or something? Not sure

[lusty tangle]

I thought the nymn show gave a free sub? I redeemed it

[worthy arch]

youre already subscribed

[lusty tangle]

So I don't get free sub

[brave nimbus]

[lusty tangle]

Explain the twitch con one then

[worthy arch]

the twitch con also didnt give you a sub if you already had one

[next violet]

so is there anything that can be done? i tried logging out and logging back in and still dont have the free stuff

[strong lance]

Is there an actual way to change your name? I changed my twitch years ago to MidmanV and it didnt change on 7tv, and one random day it changed itself to midman5_5555 which idk how that happened but its even worse now

[crystal berry]

This is all of the menu prompt I can see. Anyone know how to fix

[rose forge]

Rightclick on the Extension (Icon) > Settings

[brave nimbus]

You 7tv name is linked to your first connection on the order on your profile.

so if you go to your profile page and there are connection(s) before your twitch, you will need to unlink them and relink them

[strong lance]

that worked!

thank you

❤️

[prisma prairie]

I haven't been able to see the Emotes I've added to my profile for a week or so now.
Is there any way to fix this?

I disabled BTTV, changed OBS settings, relaunched, restarted computer, cleared my cache, idk what else to do.
Every 7tv setting is enabled.

[brave nimbus]

just want to confirm, you are using FrankerFaceZ?

[prisma prairie]

Yeah

[brave nimbus]

Is the 7tv addon enabled?

[brave nimbus]

hmm strange, your emotes are working fine using the official 7tv extension

[prisma prairie]

My chat usually says they can see the emotes

but it no longer exists on my end, which makes it hard to engage

I also have to refresh the page at least 15 times, if i ever want to add a new emote

It logs me out if i refresh sometimes

honestly it does a lot of really weird stuff and might be worth streaming it so you can see

[brave nimbus]

@sonic turret might be able to help

[prisma prairie]

Crossing my fingers my account isn't cursed

[tulip solstice]

Nah, a lot of people have reported this same issue lately

[brave nimbus]

Your emotes are working fine for me with FrankerFaceZ, you can try using the 7TV extension or maybe a different browser.

[prisma prairie]

I am referring to inside of OBS, not my browser

[prisma prairie]

that is comforting to know at least

[brave nimbus]

ahhh

[lavish shard]

@prisma prairie #help-old message

[prisma prairie]

Yes I already tried that

Just about 30 minutes ago

I closed the program each time I applied and hit ok

[tulip solstice]

The other people also reported issues with OBS chat too

So don’t use it lol

[prisma prairie]

oof I've spent so much time setting up my scenes

[tulip solstice]

Honestly just use chatterino like a sane person

[prisma prairie]

oh, it's a separate addon or something?

[tulip solstice]

It’s a program

Google it

Install it

[lavish shard]

https://github.com/SevenTV/chatterino7/releases?referrer=7tv.app

[tulip solstice]

It will change your life

Yeah that version

[lavish shard]

Like a popout chat, but much more utility

[tulip solstice]

I forgot the normal version doesn’t support 7tv

Way less laggy than normal twitch chat

[prisma prairie]

Thanks! I'll try it out now

[tulip solstice]

Is OBS’s chat per-scene or something?

Oh did you think I meant not to use OBS? No OBS is fantastic

[prisma prairie]

No I thought I was going to have to change broadcasting software by what you said

I have a scene for each game I play because of UI differences

but chatterino sounds like the bandaid I need

[tulip solstice]

It’s more than a bandaid

It’s the best way to chat

[prisma prairie]

Am I stupid for not seeing the download button on github

[tulip solstice]

It’s not called “download”

It’s on the releases page

Under “assets”

[prisma prairie]

ah, installer?

[tulip solstice]

Sure

GitHub is used for way more than just providing compiled binaries

So it’s not labeled “downloads”

[uncut dawn]

why is 7tv not loading on chrome the website and it keeps logging me out

[prisma prairie]

@tulip solstice @brave nimbus Thanks for the assist guys!

[prisma prairie]

I've had this as well lately

[uncut dawn]

alr

[lavish shard]

I think it's just server hiccups sometimes

[uncut dawn]

also @prisma prairie if you want any tips on chatterino i can dm you

them

[prisma prairie]

360noscope chatterino highlight reel incoming?

[tulip solstice]

Chatterino is 🐐

[leaden glade]

anyone know how to get this paint

[tulip solstice]

You got it for voting for the NNYS clips

[leaden glade]

the event is over?

[tulip solstice]

I’m not sure if it’s still available

[leaden glade]

[tulip solstice]

You can try it

[leaden glade]

link?

[tulip solstice]

Google

I’m on my phone rn

[leaden glade]

ok let me see

ok I have no idea where it is it's probably over anyways

[lime spoke]

#news message

[fleet scroll]

having same issue here

Could be the new OBS update

[leaden glade]

thank you

[halcyon brook]

Hi, I have a doubt. I redeemed 1 free month of 7tv and I got it 2 days ago but now it no longer appears

[knotty nova]

Hello is there like an amount of time between connecting your 7TV to your kick for your added emotes to show?

[swift vortex]

Did you assign your emote set to your kick channel?

[knotty nova]

Yes

[swift vortex]

whats ur kick channel?

[knotty nova]

SpaceKD

[swift vortex]

I dont see ur emotes either, it may take some mins for it to work. could u try to assign ur emote set to kick again?

[knotty nova]

I set it to just kick and then that worked

ty

[alpine salmon]

anyway to fix this? ive tried reinstalling the plugin like 5 times

[swift vortex]

@alpine salmon

[alpine salmon]

ty 🙂

[true nest]

Is it normal for the paint and badge to just randomly disappear

[swift vortex]

it’s not normal for the paint and badge to disappear, have u tried to refresh the site? to see if it comes back

[true nest]

It does return on refresh (normally on 2nd message in chat)
But otherwise, just for no apparent reason, disappears

I also noticed some people in https://discord.com/channels/817075418054000661/1154463885177393243 can't use them either (Probably a different issue)

[swift vortex]

hmm yeah have u tried to like delete cookies/cache, remove and install 7tv again. or seen if u have other extensions that messes 7tv up?

[true nest]

All are compatible, I'll try install Nightly instead

@swift vortex

[swift vortex]

yea that might be a good idea, thats what i use on chrome and its working for me

[true nest]

Immediately same issue but it fixed itself quicklly without a refresh

[swift vortex]

well if it fixed itself it works ig

[true nest]

[swift vortex]

if its still an issue a mod or something probably have a solution

[true nest]

Wonder if Marc is busy, he usually helps me

[swift vortex]

i think he is, ive tried to ask him to help me but no response

[true nest]

I'm sure we'll see homie tag us later

[steady parrot]

my 7tv dont work i tried reinstalling the emotes work but not my color😭 and it looks like this when i open the extension

i can see others colors

[swift vortex]

@steady parrot

[steady parrot]

ah

[swift vortex]

did you set your paint and badge on your 7tv profile tho

[steady parrot]

and saved it

[swift vortex]

what platform

[steady parrot]

i used the link to download extension from website so its not 3rd party

[steady parrot]

twitch

[swift vortex]

what’s ur twitch

[steady parrot]

pabloafklul

[steady parrot]

do i need sub to make them work idk

[swift vortex]

u dont have a sub?

[steady parrot]

no

[swift vortex]

u need a sub to use badge and paint yea

[steady parrot]

Ah thought these were free

[swift vortex]

but hey its ur lucky day #news message

if you vote on there u get a free sub, a badge and 2 paints

[steady parrot]

accidentaly quit website after i voted

[swift vortex]

yeah i think u can go back on it

[steady parrot]

ok it works

🥳

[swift vortex]

u already got the paints and badge, u just need to claim the free sub tho

[steady parrot]

🥳

[hardy kestrel]

I am getting 403 response when trying to submit a new emote, anyone else?

[faint breach]

i want to add personal emotes, im subbed, but like, it wont show up

[obsidian ridge]

emotes taking a while to be added to a channel too, server is slow atm i guess

[faint breach]

aha

thanks

[rocky cloak]

#help-old message

Dm Marc

[tepid night]

emote counter still down

[acoustic pollen]

Im curious about the reason why zero width emotes cant be used as personal emotes. could someone let me know please?

[fluid grove]

They work for me, but finding ones that are approved for personal use seems a bit hard right now, as the emote filtering seems to not work.

[hard tulip]

Will the emote counter and list of users work any time soon? It's been bugged for weeks

[worthy arch]

its not bugged

its disabled on purpose

[hard tulip]

I think it was very useful to know who have x emote in his channel, specially for emote makers. Will be enabled again soon?

[worthy arch]

yes

[hard tulip]

Okay, thx

[fickle sorrel]

My emote spaces are limited to 600 instead of 1000, is there a way to fix it? username twitch: darkmystic333

[lost parrot]

Is it a known issue that the Dashboard page sometimes doesn't load all parts?
I had to refresh the page like 20 times to see my personal emotes and the emote set
Seems randomly missing parts

1. Load Set showing, no personal emotes, no channel emotes
2. Load no Set, personal emotes showing, no channel emotes
3. Load no Set, no personal, channel emotes showing
   and so on

even when you "brwose" the emotes tab, it says "No emotes" when no filter is applied at all, like all emotes on 7tv got deleted 😄

due to high traffic?

[fluid geyser]

Only early users could change it to 1000

[fickle sorrel]

thanks

[ivory parcel]

hi, guys. i was wondering if there was a way for me to remove myself as an editor from someone's channel?

[swift vortex]

The person who added you need to remove you as an editor

[ivory parcel]

i wish that was not the case 😭

[swift vortex]

an admin can probably remove it tho but idk if they'll do it

[fluid geyser]

ping admin

[worthy arch]

Don’t ping admins

Any mod can do this

[sick cloak]

[fluid geyser]

then ping mod

[swift vortex]

[vagrant dragon]

7TV is randomly renaming emotes. If I disable the emote, the name goes to another one. The page keeps disconnecting
Is just me?

[fluid geyser]

idk why disabling doesnt help maybe create new set

[vagrant dragon]

I had login issue since hours. I think something is not working atm. I'm gonna wait before doing anything else

[mossy cradle]

I disabled CLASSIC because WoW Classic exists now and people were using it inadvertently
and BAND got randomly renamed to CLASSIC

[worthy arch]

origins bug

[ivory parcel]

oh i see, i dont think i can ping mods but if any could help me i would appreciate it very much!! my username is ayyruh and i would like to be removed from these channels: the_average_gamer_69 & varzyn
thank you!

[rugged herald]

anyone facing the issue of 7tv not working on Twitch in any browsers? it was working for me until yesterday and it still does work on kick but not twitch

[sick cloak]

you also need to connect your 7tv account to twitch

[rugged herald]

i didn't have it before but it worked

[rugged herald]

wtf IT WORKS!!!!!!

THANKS A LOT MATE

[sick cloak]

[oak flare]

7tv is working on my channel but not on my obs, it has always worked in the past, no matter what settings i change, refresh, disable than re enable, does nothing to correct it, any help ?

[lavish shard]

#help-old message

[oak flare]

i did notice that 7tv website, would not allow me to select my emote set. it show i have checked it to set. save it, than it just doesnt show

so that might be something to go off

[lavish shard]

what is your 7tv account name?

[oak flare]

cornfed69

[lavish shard]

i see your emote set connected to your channel
unless you are talking about "selecting your emote set" from else where

[lusty creek]

Has someone problem today with showing badges etc? I sub another month but sometimes when i open 7tv app it showing me without sub and sometimes with sub. tried clear cookies etc and login again. Its basicaly last 12 h

[oak flare]

yeah its connected to my twitch channel itself, but on my obs chat , everything is enabled. and it wont work at all. the lil wrench icon on the emote set has that lil check box , it wont stay checked, was maybe something i thought it might be. but it sounds like its something else goin on

[lusty creek]

yeah today whole day there are some issues with login in 7tv via twitch somtimes i have to try 2-3 times so i guess any servers down

[cyan acorn]

anyone know how i can enable the setting that lets me preview links in chat?

i cant find it anywhere

also does 7tv have the audio compressor like ffz

[tulip solstice]

it does not

[cyan acorn]

ah okay

[cyan acorn]

do you know about this

[tulip solstice]

I don't know about that

[cyan acorn]

idek if its a 7tv thing or a different extension, i had it enabled on my old laptop

[tulip solstice]

FFZ has it

I don't think 7TV handles links that way

[jolly solstice]

Did youtube support break again? or is this my browser acting weird? It was working fine for me up to yesterday

edit: did some more testing and it seems like its broken across all supported browsers and bttv is also broken so seems like a Youtube chat update broke the chat extensions

[rigid tide]

Hello, does anyone know why 7TV does not work on kick vods for me? the extension has permissions for the kick website, and it shows that it has full access in chrome

[thin shore]

idk

[rigid tide]

ahh doesn't support vods 😦

[harsh citrus]

@earnest roost This bug is really annoying is this a common bug?

Will it be fixed soon?

[tulip solstice]

it might be annoying, but it doesn't need to be. It doesn't actually contain anything of value

The only button there is that white one

see?

You can click the edge of the white button if you want to do onboarding again

[foggy tapir]

What should I do if my username has been changed and I can't change it?

[fluid plover]

Username now reflects the first connection you have

[cyan patrol]

anyone having issues with 7tv at the moment? nothing loads on the site, when i log in sometimes it doesn't even log me in, other times it will but nothing loads and then when i refresh the page it signs me back out

[foggy tapir]

Oh thanks should be my discord name's problem

[cyan patrol]

literally the same issue i've been having today

[tidal sleet]

how i can cick my editors ?

my moderator is toxic girl andi need to kicck

[tidal sleet]

tyyy bro

❤️

[dire nebula]

I have updated my 7tv pfp but its just a blank image at the moment. Will this update over time or does my pfp not work?

[fluid geyser]

probably because the image u uploaded isnt a square

[rocky cloak]

#help-old message

[lusty creek]

seems like yesterday was problem with 7tv sub but today completely doesnt work 😦

i can reload, relogin, try diff browser and sub not showing

[fluid geyser]

wdym with sub not showing ?

[lusty creek]

no badges, u cna see all subscribe badges locked, no collored name. Only what works are personal emotes and animated pfp on 7tv

I wrote it here yesterday more ppl typed 7tv sub doesnt work these days but noone is helping / answering. Anyway i tried click on "do not renew" and then again on renew sub and works again. So we will see

[rocky cloak]

Can you send me your acc?

[fluid geyser]

its garamarrr

[rocky cloak]

Screen didn’t load so thx

[fluid geyser]

oh ok

[lusty creek]

yeah ty thats correct

@rocky cloak but now after "do not renew / and renew sub" its working again

[cyan patrol]

Like I said yeh same issue I’ve got, was on twitch and randomly just started having issues that you are having

[lusty creek]

I tried i think everything what i found here ... i have opera - using based on kick but always when i have problems on kick check twitch and is the same.

just today tried the resub thing and seems like it works for now so we will se 🙂

[rocky cloak]

[cyan patrol]

I’ve gone on 2 different web browsers and even on mobile and same issue on all 3, doesn’t let me change badge/colour and when I sign out and try to sign back in it will sometimes sign me in and other times it won’t

Then when I’m signed in and refresh to try and load the page when it’s not loading, it will say ‘sign in’ on the corner…

It’s just on the site, extension for chat works perfectly no issues there

[lusty creek]

exactly the same.... and when finaly log in and trying edit personal emotes, emote sets etc i have to 5-10 times reload page and then finaly i see. No matter which browser using so i guess we have skill issue gamingbloody 😄

[cyan patrol]

Yep legit, exactly what is happening to me

image on left is going to subscribe page (logged in) and image on right is same page after leaving and then refreshing (still logged in)

[solemn olive]

Owned Emotes (10) (Unlisted)
It gives an error, i can’t handle it for the 2nd day. I hope there is a solution 😦

[worthy arch]

it clearly says whats wrong

[solemn olive]

i saw a man with 1000 unaccepted emotes

[mossy cradle]

reading in 2023?

[worthy arch]

sure

[jagged mural]

why can't i add it

[sick cloak]

f5

[fluid geyser]

@jagged mural maybe ausloggen wenn es nicht geht dann gib einf kurz rechte

[jagged mural]

Hat nach 20 mal immernoch nicht geklappt

[jagged mural]

ich probier mal

ja ok hat geklappt, da hätte ich auch selbst drauf kommen können

[rocky cloak]

[fluid geyser]

gut

[sick cloak]

[hollow stump]

Does your viewers have to get 7TV installed to send the emotes for your channel??

[swift vortex]

yeah, they'll need the 7tv extension to use the 7tv emotes you have set for your channel

[hollow stump]

Okay thanks for the help :D

[tulip solstice]

Technically no, the viewers don't need it installed to SEND the emotes

but they'll have to type the names exactly

no tab-completion and they won't be able to see the emotes

[mossy cradle]

no

[swift vortex]

well true, but its easier to just get the extension

[tulip solstice]

yes for sure

[keen anvil]

Hello! Quick question. I'm uploading an emote but I don't want other people to use my emote on their channels. I want it only under my channel for my users to use.

Do I use Private Emote for that?

Edit: Thank you kindly.

[swift vortex]

Yeah you set it as private, that should work

[keen anvil]

Okay lemme give it a whirl then. No biggy. I'm just learning

[shadow sluice]

why do I have "_0" behind my name on 7tv?

[maiden shore]

How to get a badge 2023?

[sick cloak]

7tv name?

[fluid geyser]

its a visual bug i think if u log in and out it should be fixed

[shadow sluice]

yes i already got help but thank you

[fluid geyser]

you have to wait a little bit bc it sometimes takes time for u to get it

[swift vortex]

Username now reflects the first connection you have. so if you want ur twitch name to display youll need to have that as your first connection

[maiden shore]

ok, thx

[languid stirrup]

guys my 7tv emotes dont load / are gone after a uncertain amount of time I have to restart my browser to fix this

[lusty creek]

u wanted the nick, did u find something there? Its server problem or?

[earnest meteor]

Hello, i can't sign in in 7TV website, after this popup close it, nothing happens. Also in twitch channels, it doesn't appear the emotes even the global. Can someone help me please?

[lusty creek]

the problem has basicaly everyone.. its not working last 2 days, not login, not edit emotes set, not subs :/

[west laurel]

Hello guys, why i can't see channels who are using this emotes or other?

[rocky cloak]

the function is currently turned off

[west laurel]

oh 😦 okay, thank you!

[earnest meteor]

Oh i see, I thought i was me. Btw I'm on Google Chrome and my OS is Windows 10 if that help somehow

[lusty creek]

The problem these days have more people, cant see their badges, emotes, subs, color name, cant login etc etc we tried type here but no help, we just have to wait if someone will fix it :/

[rocky cloak]

nope, looks like a normal subbed acc

[lusty creek]

[fluid geyser]

u have to log in and out on the 7tv menu then the emotes should work

[lusty creek]

Still same, site not loading, when load showing me not sub, when showing me im sub its unloggin me from the site. Tested 2 PCs ( one with different internet ) one laptop and problem is everywhere same. Main PC is Windows 11 / i5-11400F/ RTX 3060/ internet 500/500Mbps/

[fluid geyser]

dont use opera

[earnest meteor]

I also tried this way, but cannot sign in on the 7tv menu also :/

[swift vortex]

well it shows that you are sub and have subed for 68 days, sub badges do u see when u go on ur profile

[fluid geyser]

what does it say there ?

[lusty creek]

same problem in every chromium browser 🙂

[lusty creek]

it saying but at the same time look top right... unlogged 😄

[fluid geyser]

i use crome and it works fine for me idk

[lusty creek]

and if u look up in this chat ppl tried diff OS/phone versions and have same problem

[swift vortex]

so when u are logged in and click on ur profile and edit profile u cant see this ?

[lusty creek]

sometimes yes sometimes not.. moderator was looking on my acc and saw im sub

[swift vortex]

that picture is from the first page

[earnest meteor]

Tried to login on the 7tv menu, but the same problem, popup close it and nothing happens

[swift vortex]

click on ur profile name/picture in the right corner. whenever u are logged in

then "edit profile" then ull see ur sub badges

[fluid geyser]

isnt the popup loading ?

[fluid geyser]

its just visual bugs u still have all your badges

[lusty creek]

no thats why i typing here 😄 when im on twitch/kick i dont have colored name or badges 😄

[swift vortex]

and you have picked badge and paint here?

[earnest meteor]

I mean, yes, but when it finishes loading it closes and I don't log in

[lusty creek]

not sub first month it was working for last 2 months realtive without problem its jsut these two days

[swift vortex]

i see, but have u tried to set the badge and paint and save it again just to check if it works again?

[lusty creek]

My english is bad i guess, i set everything, its like 10 mins working then 2-3 hours not. So i tried diff devices and same problem. I can see all emotes 7tv etc in chat just not color names/badges. And when trying on 7tv website there is the problem with login what i typed here @swift vortex

if u look in the printscreen i log in cant see sub so refreshing then finaly see sub/badges but its insta unlogin me

when trying log in in extension in chat there is this error

but for example in next 2-3 hours will works again

Thanks Dan for all help in DMs 🙂 seems like the main problem is in kick.com and 7tv site graphic glitches. ✅

[modern basin]

trying to open the 7tv thing on kick, but it's not opening fully

[swift vortex]

@modern basin

[modern basin]

got it, thanks

[pallid haven]

when uploading a new version of an emote, if it shows loading for a while, do I just give it time or did it break and I need to try again?

[wicked patrol]

Hi when you can fix my emotes slot to be 1k not 600 ( I tried making new set) I’m waiting for a month for fix

[tulip solstice]

@earnest roost seems like lots of people are getting confused by this lately. Any chance you could get it fixed soon? It's kinda getting ridiculous.

[fluid geyser]

give it time

[fluid geyser]

only early users could change it to 1000 slots u cant change it anymore

[wicked patrol]

xddxdxdx

[ionic oyster]

Can't log in

well I can but if I reload the website I get logged out

[brave nimbus]

it should have been fixed in this PR but it seems like its still broken. https://github.com/SevenTV/Extension/pull/840

[earnest roost]

it just hasnt been uploaded to cws

[brave nimbus]

ah

[uncut dawn]

hi there i got the free nnys paint and badge it wont show up in chat i am not a sub do i have to be a sub for the paint to activate

[earnest roost]

yes

you get a free trial upon completing voting

[uncut dawn]

O

thank you for the help

[ivory pebble]

does 7tv work on kick videos?

[lime spoke]

are you talking about vods?

[ivory pebble]

yea vod

[tulip solstice]

no but you can use https://kickvod.com

which has emotes

[brave wind]

to add to this, which might be a dumb question - does the free month work for subscribers or only for new people?

[worthy arch]

anyone who isn’t already subscribed

[ionic oyster]

[fickle parrot]

can anyone remove me as an editor from this channel? https://7tv.app/users/6397fa1eba248200ca386de7
I can't remove myself, they won't remove me and it's annoying to avoid when adding emotes to the many channels/sets I manage

[boreal steppe]

I have 7tv set up, but it doesn't show me any emotes on kick. I have tried reinstalling anf using a different browser too. Also everytime i refresh the page, i see the button to sign in into 7tv with my kick but when i click it, it does nothing and then just reappears 😦

[boreal steppe]

and yes, i did follow ultimate help flowchart, it didn't help

[cyan patrol]

Almost 24 hours later for me and I’m still having the same issues that you are having as well with what seems no fix in mind

[granite arch]

...

[wild steppe]

Is there a way to move the emotes and history from VegaLive_ to 0xVega

[fresh obsidian]

I keep getting "Failed to fetch 7TV channel emotes. (Error: TimeoutError) " on chatterino and the 7tv website refuses to load

[outer mauve]

can i get spencertpsn_0 deleted it seems like every time i try link to my main it makes a whole new account

[granite arch]

Anyone know why my chat badge and paint aren't showing up in kick chat, they show up in twitch but not kick, yes im a subscriber

[hexed rock]

7tv isn't showing emotes, i tried everything. It seems like its able to access the page but something is wrong with emotes.

If i open 7tv from the extension it opens like in image(2) if i click on the white box it just takes me to the introductory site. Same thing happens with chrome so its not a operaGX problem

[rocky cloak]

You tried the flowchart?

[hexed rock]

uhh, what

[rocky cloak]

#help-old message this

[hexed rock]

Doesn't work unfortunately

[cyan patrol]

is there someone i can DM to try and help sort out my issue i'm still facing with 7tv website?

[true lynx]

Anyone know why 7TV wont work on Kick? It worked for around a day or so and then stopped working again, anyone know a fix to this?

[subtle panther]

is linking to yt broken?

[lavish shard]

Yes
And just assume it won't be working in the near future

[subtle panther]

[boreal steppe]

so there is no fix fit not seeing emotes on kick rn?

[boreal steppe]

i literally saw the problem while watching the same exact stream xd

[cloud saffron]

is it just me or 7tv cant load?

[boreal steppe]

everybody can't load emotes

at least on kick

[cloud saffron]

every emotes are gone

[mellow portal]

can someone pls help me with personal emotes set. I don't have it for some reason

[lavish shard]

server having some hiccups it seems

check again in another time

[earnest roost]

Known issue atm new subscribers are not receiving the personal set

Will be fixed soon

[mellow portal]

[vagrant magnet]

bros my twitch acc got banned is my 7tv gone with it with no chance of recovering?

[granite arch]

i got the nnys free sub like a week ago but it keeps charging me for some reason, any elp?

[earnest roost]

you can cancel the auto renewal on the store page

[granite arch]

i thought that if i do that it will cancel my running sub

to confirm it says "cancel subscription" of something like that

[earnest roost]

It won't no, it'll keep running until it expires

[vagrant magnet]

anatole can you hook me up as well

[granite arch]

oh that helps a lot then, thanks anatole

[earnest roost]

Depends if you got another account connected to it

Since you have sub role you probably have discord in which case right click the sign in button

[cyan patrol]

yeh so i did the sign in with my discord and the issues i've been having seem to have been fixed?

must of been a twitch sign in issue

[languid stirrup]

I dont know why but the channel emotes always disappear after some time

[fluid geyser]

logging in and out should work

[languid stirrup]

ye but it annoys me that it happens every time

[ornate shale]

When will the 7tv browser extension be updated? It's just that the last update was in May

[worthy arch]

the extension gets updated remotely

thats why the chrome store version isnt accurate

[spice basalt]

anyone know how to fix it when you click on the 7TV extention at the top on chrome and it open that box but the box is really skinny and cant see anything it says?

[silk ferry]

Hello can anyone help me and a friend we are trying to make a emote public but its taking awhile

[spice basalt]

just opens like this

[swift vortex]

@spice basalt

[spice basalt]

???

[swift vortex]

an mod need to approve the emote to make it public. but you can still use the emote

[spice basalt]

just found that lol thank you Dan

also, whenever i try and connect my discord on my 7TV account, its logs me out of my current one with my kick and twitch connected and logs me into a new account?

[silk ferry]

hmm okay so only I can see it? trying it now and they (the friend) only seeing the words for it

[worthy arch]

enable unlisted emotes in the settings

[silk ferry]

of what?

oh nevermind

[boreal steppe]

i can't get 7tv to show emotes in vods on kick

have tried everything

what do i do?

[heavy osprey]

any help with this?

[lime spoke]

use https://kickvod.com instead

[lime spoke]

#help-old message

[heavy osprey]

im tryna connect my 7tv to my kick and i need to press the button on the extension coz in the extension options when i enable kick there, nothing happens

[boreal steppe]

youre. a. life. saver. THANK U

[shadow pagoda]

@dusk loom @sullen hinge can u help me? im sorry for ping

[rare cape]

this shit flashing red and purple

elp

[fluid geyser]

getting hacked

[icy verge]

hi, my emote set has a capacity of 600. Why can't I increase it to 1000 even though I am an affiliate? what should I do?

[fluid geyser]

only early users could change it to 1000

[tulip solstice]

yeah it has nothing to do with being an affiliate

it was only given to the people who currently had 7TV accounts at the time

the default is still 600 for new accounts

which is still an insane amount

[icy verge]

thank you so much

[tulip solstice]

np

[umbral flume]

thank god for being grandfathered into 1000

now make it 2000

[tulip solstice]

nah we're gonna have to wait for AT LEAST 9TV before that happens

Maybe 10TV

[spice roost]

Is there any way yet to disable specific emotes? The emotes that replace common words are obnoxious.

[tulip solstice]

There is not, unfortunately

The chat is whatever the streamer wants it to look like

[oak flare]

man, 7tv just wont work on obs. i have tried literally everything under the sun to get it working. and to top it off, the 7tv menu wont even load anymore... i have everything enabled. i have reset or re logged into everything, it works on my streamer dashboard chat. not obs chat, nor viewer chat... if anyone has any insight at all i would be very grateful. as i love 7tv and dont want to have to stop using it

it does show the global emotes on my obs for what its worth

and i have got emotes restored to my viewer chat, also not sure how

[hazy prairie]

where are the web developers at? i deleted my personal emotes folder and i can't get a functioning one back

[swift vortex]

#help-old message i guess the same thing happens when you delete your emote set, idk

[hazy prairie]

guess i never got the set then

[outer egret]

hey guys, I have issue, my extension doesnt work and looks like that on both laptop and pc. I use google chrome

[lime spoke]

#help-old message

[outer egret]

Oke but I still dont have emotes in my twitch channel then

ok so then the problem is not the pole thingy, because I already have extensions turned on and going but I still dont have 7tv tab in twitch

but I know that my set was added cause my mod can see them

and like other users w 7tv

so I managed to create set and connect it to twitch but me myself I dont have 7tv

even tho I installed extension

[snow portal]

so whats the main problem here?

you cant see emotes on twitch?

[outer egret]

yh I dont have 7tv tab

so its either to issue w extension

or my twitch maybe? or idk

[snow portal]

7tv tab? could you clarify?

like the config?

[lavish shard]

make sure the extension is enabled on twitch

[outer egret]

like when ppl go to twitch emotes they have '7tv'tab - I dont have it

[outer egret]

it is

[snow portal]

[lavish shard]

if it is enabled
you should see the extension itself colored
and there should be the 7tv icon next to your avatar

[lavish shard]

do you mean this emote menu?

[outer egret]

yes yes

I dont have it

[outer egret]

I dont have it either

[swift vortex]

isnt that what you sent right now

[lavish shard]

i assume this is not your own screenshot?

[snow portal]

[swift vortex]

[outer egret]

of course not xd

[snow portal]

oh wait

is this turned on to regular?

[lavish shard]

do you have any other twitch extensions?

[outer egret]

wait

I think it jsut startvd working

[snow portal]

[outer egret]

But I didnt change anything though

let me check on the main PC

[lavish shard]

refer to this if you have any other problems
#help-old message

[outer egret]

well

I dont know how

But it just started working by itself so thank you for help I guess

[fluid geyser]

[meager gulch]

hello, i guess only english support here?

[worthy arch]

depends

[meager gulch]

im german

how do i remove the app from twitch. its not working and i cannot use the regular emotes nomore. im stuck 🤣

[tulip solstice]

I'm not sure why it's not working for you, but are you asking how to uninstall the extension?

[meager gulch]

yes

[tulip solstice]

Uninstalling the extension is the same as uninstalling any other extension

The exact procedure is slightly different depending on which browser you use, but I'm SURE you can figure that out

[meager gulch]

i uninstalled it anywhere i could find it, but the 7tv symbol is already in the twitch chat included

[tulip solstice]

you have to refresh the page too

[meager gulch]

got it, thx 🙂

wish you all a merry christmas ❤️

[fluid geyser]

Frohe Weihnachten ❤️

[meager gulch]

😄 Danke, dir auch.

[fluid geyser]

😄

[subtle panther]

about that bug where some channels are stuck with 600 max emotes instead of 1k....

[fluid geyser]

only early users could change it to 1000

[twilit meteor]

anyone knows how to fix this?

im on edge

[twilit meteor]

[lavish shard]

https://cdn.discordapp.com/attachments/938903939649261598/1187132046477369374/image.png?ex=6595c5df&is=658350df&hm=619f87e0a7faa832bf3640af1f701a91434a4722f9870d5722c8363199b03b06&

[twilit meteor]

its not the same on edge

@lavish shard

[lavish shard]

"Extension options"

[twilit meteor]

tried everything inside here and no fix man

@lavish shard

[lavish shard]

#1177465429669711963 message

fyi no fix to it
but at the same time it only serves one purpose which is to bring you to that page

[twilit meteor]

do the devs of 7tv know about this?

ive had this problem for over 6 months

[lavish shard]

yes

[twilit meteor]

[sonic turret]

Okay to like everyone in here that had issues with 7TV emotes not loading in OBS, please try again and report back to me

Just pushed an update to the 7TV addon within FFZ which is being used within OBS that should fix it

(I would ping a few people that had issues but I'm not sure if the admins would be okay with that - if they are, I'll go ahead though)

[snow portal]

go ahead

[umbral flume]

very based

[snow portal]

@oak flare @prisma prairie @waxen mortar @fleet scroll the addon should be updated for you guys if you guys wanna open OBS and give it a try

[waxen mortar]

Im not home for 2 weeks and will probably forget

Ty for ping!!

[mellow portal]

same i think i deleted it by mistake and idk how to get it back

[snow portal]

[oak flare]

alll good to go on my end, ty and merry christmas!

[snow portal]

happy holidays

[fluid geyser]

[pseudo vault]

Is it just me or does the personal_use filter just not work?

https://7tv.app/emotes?page=1&query=NOWAYING&filter=personal_use this is where im at currently

first emote isnt approved for personal use

I cant use any of these emotes in my personal set

https://cdn.discordapp.com/emojis/1120799446733705277.gif?size=48&name=NOWAYING&quality=lossless

[fluid geyser]

yea it doesnt work its just the same emotes with the filter

[strange vine]

Is there a way to remove these deleted emotes? They causing some issue with alias and I'm unable to remove them

[mellow portal]

how to restore personal emotes set if u deleted it

https://tenor.com/view/docing-gif-18068964

[plain pivot]

https://7tv.app/emotes/6570dfd96f0679a58d09321d good day. any moderator can help me and tell me how many channels have currently added this emoticon? I have a graphics bug and it doesn't show and I'm trying to get 50 channels and a personal emoticon.

[copper shard]

question - are non subscribers only allowed to add one emote? because I'm having difficuties adding tenor gifs...

[dusk loom]

It's probably too big

max size is 1000x1000, 7mb

[mellow portal]

can u answer my question

[dusk loom]

Uhh

[copper shard]

sorry was looking for the file properties

is that too big?

[dusk loom]

I can give you a new personal emote set if you link me your 7tv profile

[mellow portal]

one sec

https://7tv.app/users/629180c5441e9cea5e919f50

[dusk loom]

Alright let me just wake up & eat first

[mellow portal]

[dusk loom]

Looks fine? Did you wait for the emote to finish processing on our end?

[mellow portal]

did u tried to add emote set already?

[dusk loom]

i was just about to

[mellow portal]

do i need to re-login on 7tv site after that

[dusk loom]

shouldn't have to

a little patience, I'm figuring this out again, haven't done this in a while

[mellow portal]

it worked

thank you

[dusk loom]

it's not done yet

i think

wait does it work in chat?

[mellow portal]

idk gonna check rn

[dusk loom]

it probably won't

[mellow portal]

it just appeared in the list of emote sets

[dusk loom]

yeah i gave you an emote set, but i think you somehow deleted some subscription data with it

it'll be fine i just need a minute

[mellow portal]

wtf

[deft swift]

Hiii

[copper shard]

It was stuck at 100%. Do I have to wait for the page to change by itself?

[dusk loom]

alright should be good now

try in chat

[mellow portal]

yeah it's working

[dusk loom]

[mellow portal]

thank you so much

https://tenor.com/view/dr-d-yayaya-aw-yeah-dr-disrespect-2time-back-to-back-champion-gif-15872944

[dusk loom]

please don't delete it again, it's a struggle manually reassigning it

[mellow portal]

i will try

[ruby thicket]

Is there any fix to get clips preview back ?

[faint breach]

can you add one for me, i never had that, it just dissapeared one day

https://7tv.app/users/6161b78618f0c6373068d327

[granite arch]

@sullen hinge hello, do You maybe know why i can't connect my Twitch account to 7TV? I get this error: {"status_code":500,"status":"Internal Server Error","error":"Internal Server Error","error_code":70500}

[celest merlin]

can a mod link my kick and twitch account? my accounts are buggy as shit atm ty

Twitch: EscapeAltDelete Kick: EscapeAltDelete

[swift vortex]

ur twitch and discord is linked, seems like you are only missing kick

[celest merlin]

yeah i know i dont how to fix it to allow for a kick link

everytime i try to link it it links to my account + some numbers

[swift vortex]

whats the name of that account?

[celest merlin]

lemme check rq

escapealtdelete_5243

[swift vortex]

you should send the url of it, i cant find it

[celest merlin]

kk

https://7tv.app/users/648cd7420ee2f9ddd762d62a

[swift vortex]

nice, @dusk loom or other admins can fix that now, they'll probably need to delete that account with kick connected ^^

[celest merlin]

tysm for the help

[swift vortex]

doesnt seem like you got any paints from the month the "peppermint" paint was out

[ruby thicket]

How can i reset settings ?

[lime spoke]

If the setting was changed you should see an X right next to the name

[ruby thicket]

That's right, thanks

[steel fjord]

Any fix for this visual bug soon

I lost my founders badge cos of it

Still shows on chats but not on site

[worthy arch]

lost where

[steel fjord]

wtf it’s not there for me

[worthy arch]

it wont show up on this page anymore

since its technically not a regular subscriber badge

you can only see it there https://7tv.app/users/61184d3c815bc8f5557a4c3c/settings

[sonic zenith]

Why does my 7tv extension do this

[swift vortex]

@sonic zenith

[ruby thicket]

Anyone got a fix for not preview clips ?

[prisma prairie]

But chatterino is so good idk if I can go back

Ill give it a whirl and report back if I find an issue though!

[plain pivot]

finally fix 7tv to work with ffz because what is happening when both of these apps are running is a joke, I'm not going to give up many features on ffz

[lone ruin]

Every time i try to login into 7tv with my twitch account i only get this? First i thought, maybe its cause of 2FA, deactivated it, but still the same issue. tried clearing cache and everything. Also tried with multiple Browsers, everytime the same issue

[remote briar]

Hello, can you import sets from other streamers? I am kinda lazy adding them 1 by 1

nvm I found it randomly..

[steel fjord]

And for the text saying the sub time?

[worthy arch]

thats actually bugged

[random lintel]

henlo i have a problem everytime I open a new twitch stream 7tv creates a new ffz profile that only lets like 2 messages in chat before clearing it is there a way to not have to modify it every single time rn

[crude coral]

help plz my chat is bugged

[crude coral]

does the same to me

disconnected the kick account by mistake can't use it again and emotes don't even appear

everything is fucked up

[crude coral]

nvm frankface was the problem

can't see emotes fuck

ok emotes work in private mode

doesn't work normal fuck

cleared cache still doesn't work

works in icognito mode

doesn't fucking work otherwise

there isn't the little 7tv emote on the chatting bar

[fluid geyser]

[crude coral]

wtf did i just see

[lime spoke]

are you sure it's actually loading in?

[crude coral]

yeah

[lime spoke]

is the 7TV logo in the top nav

[crude coral]

it's nowhere

[lime spoke]

so it's not loading in..

[crude coral]

but when i open a private tab it's here

[lime spoke]

interesting. what does your extension list say

[crude coral]

well it's on my extension list

it's here i can see it

just doesn't work

[lime spoke]

weird, what about the console?

[crude coral]

a mf console ?

[lime spoke]

what browser do you use

[crude coral]

chrome

here's the console

did i leak something ?

[lime spoke]

nah

[crude coral]

oh i see an error

[lime spoke]

right

also, there's a point auto claimer in 7tv lol

[crude coral]

yeah i didn't know

i just took another one lmao

[lime spoke]

yeah interesting, the error doesn't actually give any details besides being an "internal" one

[crude coral]

soooooo i'm fucked ?

i can just watch forever in incognito mode

[lime spoke]

uhm

[crude coral]

holy shit

[lime spoke]

you can try to delete the indexed db

[crude coral]

the errors just keep coming in

[lime spoke]

go into your devtools and click on the application tab

[crude coral]

it's like it's trying to fix it and keep failing like a dumbass

ok devtools

where is it ?

[lime spoke]

under storage then indexeddb

wait did you even try to restart your browser completely

[crude coral]

yes

[lime spoke]

ah okay, then we can try this I suppose

[crude coral]

i tried to clear cache

everything

am i in the right place ?

[lime spoke]

all browser cache?

[crude coral]

everything

i checked all of the boxes

[lime spoke]

that basically should've done what I was thinking

[crude coral]

ah shit

but why does it only work in incognito mode

[lime spoke]

I am not sure

#help-old message this person had the same issue and the solution was to simply restart so

¯_(ツ)_/¯

[crude coral]

i saw that

[crude coral]

ok thx for the help tho

but when you say restart

it means ?

[lime spoke]

fully close the browser and open it back up

[crude coral]

ahhhh

i didn't do that

i just closed the website lmao

[lime spoke]

[crude coral]

ion know

HOLY SHITTTTTT

YOOOOOO THAT'S INSANE

IT WORKS

[lime spoke]

well there you go lol

[crude coral]

i'll never forget you internet warrior

[lime spoke]

[faint breach]

i don't have a personal emotes tab thing

[analog mist]

report closed but nothing happened y
#E-2312204638

[snow portal]

is it the emote called "bazzSeating" you reported? cuz you reported it 4 times

[analog mist]

yes its bazzseating but its 2 diff uploads

[snow portal]

youve reported those twice then we just havent gotten to them, we will get to the reports soon

[analog mist]

i must have dementia idk i thought i reported once

or alzheimers whatever makes u forget shit im too tired

[snow portal]

yeah you reported both of them twice its okay

[glad apex]

7tv doesnt show up in my chat box as the default emote button even tho i have it enabled, and the emotes which i can see in chat dont show up on my streams screen? is there a way to fix this?

[inner maple]

what is this

[lime spoke]

#help-old message

[keen anvil]

I expect the approval queue is huge right now for emotes, but generally how long does it take? Just curious.

Also I know it's holiday time so there's awhile.

I was gonna make more emotes anyways while I wait.

[sonic zenith]

It takes like 3 hours the latest I've seen is 10 hours+

[keen anvil]

I see. Mine's been there since 19th? It says unlisted, but I only wanted it for my channel.

[worthy arch]

It depends on various factors

English emotes get approved faster anyway

[keen anvil]

yeah not a sub so I don't have priority, so I figured that much.

[faint breach]

can i get help with the personal emote set pls

[foggy cloak]

I'm subbed but can't find a personal emote set

can someone help ? or there is an issue right now ?

[swift vortex]

@foggy cloak

[foggy cloak]

thank you!

[stable arrow]

I have the same problem.

[prisma prairie]

I can confirm chat within obs is now correctly displaying all the emotes from my personal selection! Seems like you guys fixed it right quick.

[keen marsh]

i was charged twice on 7tv trying to renew my sub

[fluid plover]

@feral void

[winter spade]

what is the cause of this? cache cleared and still didn't work
browser: edge
version: stable

[tulip solstice]

there are some CDN issues that need to be resolved. This is probably just that

[hoary lantern]

Is there a fix for previous chat not always properly showing when opening a stream with both 7tv and ffz enabled?

[olive holly]

guys can i still have the nymn 7tv badge ?

[worthy arch]

No

[mossy cradle]

what about the Founder's badge
can I haz it

[worthy arch]

You have to find it first

[snow portal]

i see what you did there

[swift vortex]

i wish i was here for founder badge

[rugged dust]

i was actually here

[blazing charm]

Hey guys

i cannot get 7TV installed on firefox

[glossy zenith]

[blazing charm]

on my Laptop and my own PC it works

BUT on my Dads gaming pc it wont install

its just loading all the time

@dusk loom can you please help bro im flipping out

[swift vortex]

have you tried on chrome too?

[blazing charm]

yes works there

BUT

i dont use chrome

[swift vortex]

have u updated ur firefox?

[blazing charm]

dont want google to spy on my chats

yes

fresh download

[swift vortex]

hmm

then idk

[blazing charm]

[dusk loom]

There's some shit going on rn, not much I can do rn I'm afraid

Idk much about the extension itself

[blazing charm]

fml

randomly worked

wtf

[granite arch]

Brotato Or Hall of Torment??????

[ripe kite]

Hey, I am not able to set down Personal Emotes on my account. I'm not sure if it's due to an error where a user could delete the list as mentioned by Anson in General (#general message) or not. If there is anyway I could get the List added to my account that would be hugely appreciated.

My Twitch Handle is mynameistito_ and my 7TV ID is 6125556a5f23f05ed8236920

[dire furnace]

I assume this would explain why a 'Properties > Emote Name" change applied last night was pushed onto a completely different emote by this morning

[frosty gorge]

It seems that the 7tv extension won't show the twitch clip preview anymore. I posted a clip after removing the extension and the clip name and preview shows but as soon as I added the extension back, it is just the link. Any ideas?

[worthy arch]

The extension completely replaces the chat

This feature just hasn’t been implemented yet

[clever chasm]

No Xmas gifter event this year

[worthy arch]

you had the nnys promo instead

[lethal dawn]

so no xmas gifter event next year because nnys is every year?

[keen marsh]

@feral void

[keen marsh]

Can an admin please help with my refund

@sullen hinge can you help?

[sick cloak]

Right click on the emote then use the emote

[gentle hedge]

my twitch accs suspended but need to cancel 7tv but cant login as its suspended. any clue what to do?

accts in appeal but no reason to renew 7tv in the process

twitch is my only method of logging into 7tv

[echo steeple]

No matter what image I choose, the website does NOT save my profile picture. Is there something I'm missing?

[fluid geyser]

a admin could cancel it

[gentle hedge]

thats what im waiting tor

[prisma garnet]

I've opened 7TV and signed in, and my username has changed out of no where and I can't update it.

My twitch name matches my name in discord. and its always been that name, so I am unsure why it has changed

[rocky cloak]

#help-old message

[keen marsh]

@feral void i emailed as well

[uncut dawn]

When i go to pay it wont let me input the address

[granite arch]

This is the 7tv extension opened within the Opera Web Browser. We can not make this little window any bigger it just closes the settings window and you can't do any additional appearance setting changes.

[tulip solstice]

https://i.imgur.com/BFCK6nA.png

[granite arch]

Yet I have allowed everything full access

[tulip solstice]

What? Your issue is the "thin UI"

Opera is Chromium so it will have the same UI bug that Chrome has

it works on Firefox though if you're curious

[granite arch]

yet chrome didn't have this problem

but i'll just download firefox then

[tulip solstice]

It does though

see?

this is chrome

[rocky cloak]

there is nothing too see only this

[tulip solstice]

yes, it can cause that

I think it's when one extension is rendering it and then another one takes over

the size changes

[earnest nest]

Hey so I was trying to get emotes working on some kick vod, and I got to this git page https://github.com/SevenTV/Extension/issues/811
and I tried changing 'chan' but it didn't work. just to be sure, if the channel is "xQc", then chan.slug needs to be "xQc", right? if so then I'd like to know what might be wrong

[tulip solstice]

Yeah but it seems to happen less often for me

might be placebo

[stable arrow]

@feral void Hi, my personal emotions are not displayed, but I am subscribed. What can I do?

[worthy arch]

where exactly

[granite arch]

hi, does anyone know a way to exit the editor of a twitch channel in 7tv?

[gentle hedge]

still 0 help on my issue yet staff are helping others

[worthy arch]

Ask Kathy or Marc

I don’t manage subscriptions

[tulip solstice]

Hey no need for snark

Just makes you look like a… rude person

@feral void are you able to help yet?

@gentle hedge Remind me, have you tried linking your Discord account?

You can only do that if you were still logged in. If you were still logged in you probably wouldn’t be having a problem with it.

[gentle hedge]

Doesnt matter lol. I've posted 2x yesterday a SS and that I cant do that. Staff seem to reply to newer messages rather than backlog. Doesnt matter I'll just keep paying for it while unable to use. Merry xmas all.

Unable to link anything when signed out.

[tulip solstice]

Right that’s why I asked.

If you’re not rude, I’m sure the staff would be glad to refund the sub or even credit you an extra month once you’re unbanned.

There are some internal changes happening so support involving payment will be delayed.

You’ll just have to be patient

I’m general, passive aggressive comments don’t actually help anything.

[stable arrow]

there is no set with personal emotions at all.

[tulip solstice]

It used to be possible to delete your personal emote set. There’s no way to get it back currently and it’s one of the bugs that need to be fixed still.

[stable arrow]

I didn't delete it, it didn't appear at all.

[tulip solstice]

Well you’ll still have to be patient

[stable arrow]

do you know when it will be fixed approximately?

[tulip solstice]

There’s some stuff going on internally that will cause delays

But after that’s done, some longstanding bugs, such as this one, may finally get fixed

[stable arrow]

Okay, thanks, I'll be waiting.

[tulip solstice]

Yeah just hold tight

[magic cypress]

[swift vortex]

an admin said earlier in this chat that new subs don't get personal emote set. but they'll look into it and fix it soon. but @dusk loom might be able to help you with that

[swift vortex]

what do you mean? are you asking how to remove an editor on 7tv

[swift vortex]

@sullen hinge or @feral void can probably help you with that 😄

[fallow yew]

yo mate, you got a fix for that?

[tulip solstice]

yes

just right click the extension and choose "options"

or use firefox ;)

[fallow yew]

didnt worked

[tulip solstice]

no you can't fix the left click dropdown

but the "options" page is literally the same thing

the only thing to click is that white button

which you can click anyway if you want

the very left edge of it

[fallow yew]

ahhh got it. thanks for helping!!

[fallen surge]

When I connected my 7tv account 6 months ago I had 1000 emote slots. Now it started showing max 600 when I'm reaching that limit

[ripe kite]

Who would I contact in regards to rectifying this issue?

[swift vortex]

@ripe kite

[ripe kite]

many thanks

[swift vortex]

This is a known issue too, which will get fixed soon i guess

[wide elbow]

May I please get some help I didn't understand what to do here

[lavish shard]

that feature is not available due to technical difficulties with accessing your bttv data
you can simply ignore it

[wide elbow]

How do i get the emotes working, any idea?

[lavish shard]

what problem are you having?

i see your emotes in your chat

[ruby thicket]

Where can i download an older version ?