#help-old
1 messages · Page 48 of 1
what sort of issues? did you accidentally create a second 7TV account?
Hey, I was looking for the personal emotes, but seems there are some limitations. Like : the emote is used in less than X channels? You can't use it.
The emote has a different aspect ratio? You can't use it.
Is there a FAQ with those limitations? Thanks!
I didn't, (not to my knowledge), it just doesn't complete the actual link. Described it here too - #1120822840476848250 message
we're reworking the site a little, more information about personal emotes will be displayed on the site once done
Thanks!
what's your kick username?
Same as on here, Krewlex
try to reconnect now, make sure you're logged in on 7tv before you do
Any specific browser? I'll try on Opera GX first
Connect worked (as it did last time), but shouldn't it show here as an option to show the emotes? https://i.imgur.com/HWxINMw.png
It is linked, on 7tv itself, same with YT
@earnest roost what u think?
refresh the page
Is this what the instruction to wait 5+ mins refers to? If so I'll wait a bit
Also yes, refreshed numerous times
you just need to assign a set to the new connection
Weird ye, nothing but Twitch shows there
Can't connect YT anyway to try that, error 503 on that page
you made a new account, please make sure you're signed in
How the heck lol, I'm on my usual 7tv account, all emotes as usual are there, same with my only Kick account
It's probably the browser then
regular chrome is recommended
Shall do that, can you refresh the connection again, so I'll try from scratch?
Ooooohhh https://i.imgur.com/Mx7N1hZ.png
Thank you very much


Now for YT. Is there another method of connection, seeing as https://old.7tv.app/link-youtube gives a "503 Service Temporarily Unavailable" error, via the button on 7tv profile
atm youtube connections are unavailable. we'll post an update here once fixed
Ah, good that's not just my end then
for fix soon
Hello, having some issues with trying to help a friend (only been streaming for 2 days) setup 7TV emotes
ignore me its just started working haha
Hi, how i can add emotes to favorite section?
dont work
Can anyone delete my kick 7tv account...
Try ctrl + alt + left click, that works for some people
i need an admin
i upgraded to premium yesterday and it still doesnt work 😦
i bought a whole year 
i just bought 7tv premuim will it work on kick i see it on twitch but no kick
is your account linked?
what is your name on 7tv?
just checked, yes it will work 
When I try and sign in on kick it’s opening the pop up and then closing right away
why search so long
I think the internet speed is fine
search feature is fine for me @proven cairn
try zooming out
at a certain zoom level the site just pisses its pants for me for some reason
thanks its work 👌
Can you possibly merge those accounts, or delete the dupe one? @sullen hinge 
https://i.imgur.com/GVyrGYF.png
https://i.imgur.com/5KGqh5n.png
personal emote set not showing on my acc 🤷
is it regular that im sub with +40 days and still only have 1 months sub badge?
hmmm I subbed 19th may
you will get your badge tomorrow
hello
i made a new version of my emote and uploaded it as "private" assuming the new version would be private but it appears to not be
if i delete this version does it delete the whole emote or just the version
Anyone know of a way that I could check the first 20 people that put a certain emote on their channel?
you can delete versions just dont delete the base emote
yeah thats just a visual bug
i linked my discord but no sub role
bot is bonked
oki
The left SS is on Opera and the right SS is on Chrome. I've reinstalled the extension two or 3 times and it's still not working on Opera and completely reinstalled opera completely. I can still see the 7tv emote menu on Opera through the smile face menu if I click that smiley face to the left of the chat button on Opera but i can't figure out why it isn't like Chrome all of a sudden. How do i fix this?
both of which are on the Stable release 3.0.9
do you have any other extensions on opera
just BetterTTV @rugged dust
nothing other than that though
i have 7tv and BetterTTV installed on both browsers
i got the menu back but now it's not showing the channel's emotes even though i know they have hundreds
i fixed it. thanks anyways guys 🙂
When i made my kick, it automatically made an account. My 7tv for twitch which has all my emotes on, i would have liked to linked that account to my kick so they share the emotes. Is there any way to delete the other account so i can link my main to the kick?
hello, what to do in a situation when, after buying a 7tv subscription, the color of the nickname and the icon do not change and do not appear for 3 hours, for the first time such a situation, before you had to wait 15 minutes maximum.
are you using the official extension?
yes
username?
snedurak3
sorry, I thought about 7tv on twitch nickname SANYAXAKEP_
why did this emote get rejected for personal emotes? https://7tv.app/emotes/6460dd9f240cbc62de5f19f6
how do i fix this
do you have ffz/bttv?
can you try using a vpn? 
yeash
What do you see when you go to https://7tv.app/emotes?page=1
Hey can i PLEASE get this duplicate account deleted: https://7tv.app/users/648eb8ddbef4002c8df29bc2
patostreamz_3058 🙏

I changed my twitch name and It hasnt updated on my 7tv profile, I cant add/remove emotes
I also logged in and out on 7TV and Twitch, but it didnt update
who are you talking to 
is there a seperate option to sign in other than twitch? i dont wanna get another dupe on my account
you can right click sign in to login with other methods
but make sure your twitch account is already linked with one of them, otherwise it will make another dupe
you are the man pizzage
sup mates, my 7tv stopped working on twitch, heard that removing bettertv could help so i did but nothing changed, any elpers please? 
- What browser are you using
- What other twitch extensions have you enabled (provide a ss if possible)
using chrome
these are the extensions
have you given 7tv permissions on twitch?
cant really find where im supposed to do it, is it on the chat settings here?
it all worked fine untill yesterday tho and i didnt disable any permissions
hey, why do I have 1000 emote slots but the other person has 600? was it given based on account creation or?
yes
new users might not get the 1000 emote slots
yep i have that
then maybe try the Onboarding again
ok ill try thanks for your help kind sir @lavish shard
Dont know how to get the link, but kallezzz_2748 is a duplicate account kick created. I have a sub on my main account so this one needs to be deleted
where can i change my display name? it doesn't work for me
Not possible to change username
ok
sometimes 7tv emotes are disappeared suddenly after a while but bttv, ffz and 7tv global still there 
I logged in on kick with the extension an now my 7tv profile is broken (https://7tv.app/users/6168c7cbe7db9b760346b123) I can only see the page header after click on my profile pic 🤔
Am i the only one who sees smth like this? That person added that kind of emote once, but it displayed that it was added multiple times
Also it displays same emote multiple times in the emote picker (or whatever it is called)
hello, I have a question, I had updated my name on Twitch and lost my personal emotes from 7tv. I am unable to update my 7tv to connect with my user name on Twitch? When i try it gives me the option under my edit account but nothing updates. I am unable to manage my username on 7tv? any help or advice would be awesome. Thank you.
Hi when i upload in webm format the emote goes into slow motion? any fix for this?
My end its normal speed and the preview shows it in normal speed, but once its uploaded it just goes into slow motion
what's the frame delay on each frame?
How do i find that out 😅
could check it on ezgif, pretty sure anything below 2 causes it to go in slow motion
link your profile
it says 1.6 and 1.7 ever other frame, if i change it to 2 it goes blurry
does anyone know when the delete button is being added/
Where can I change my mail adress?
Can someone tell me if i can mark emotes as favorite at kick ? alt + left clcik is not working for me
this feature might not be functional on kick yet
thx
You mean between 7tv and twitch? Because I have done that /:
i meant send a link to your profile here
hello, again I turn to you yesterday I wrote to you helped but not immediately. today I lost all the settings for the color of the nickname and icon for the month of the 7tv subscription. About 7 hours ago I changed the color of my nickname and the 7tv icon. On the site itself, the changes have been holding for more than 5 hours and the color has also changed to pristmatic
it looks like you're not using the official 7tv extension, please note it can take multiple days to update on third party clients
@terse plinthget our extension from https://chrome.google.com/webstore/detail/7tv/ammjkodgmmoknidbanneddgankgfejfh if you'd like cosmetics updating immediately
yo, how can I get my personal emotes back? I deleted them by mistake. It's been 2 months
I would also like to ask when it will be possible to change the nickname to 7tv?
I’m not sure what’s the problem. You have a personal emote set already
its not
Wait never mind
they just made a set
correct, but they are not showing on my twitch accout.
deleted what lol
your personal emotes set
It’s not possible to bring it back atm
we can not restore it at this time
https://i.imgur.com/f3fO7jA.png I there anyway to make this bigger its making me 
On kick or twitch
twitch
thats twitch kick doesnt have all these options 
and whats the point of the paint tool? If you mind me asking
painting

just testing
In the future you will be able to submit your own paints
and the best ones will get added
Anatole let me use your moving paint 
Hello guys, I have a problem, I can't figure out how to upload my animated sticker without a background, in the supported files when uploading, there is a png format that supports animation, but how do I upload a sequence? Or there is a gif, but how do I make a gif without a background? I watched the guide on YouTube, there was a way to do it through Photoshop in web format, but such a gif is not loaded on the site, it reaches 100% and stops. Please help if you know how to do this

I want to upload an animated sticker to 7tv..
sticker?
gifs are supported
but your gif is probably too big that’s why it fails
Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated
Thanks, I'll try to fix it now
Use this
Thank you very much, you helped me a lot, but please tell me one more thing .. Emotes that I added myself can only be used by subscription? It says "unlisted" above my emote, even though I added it to my emoji set
Unlisted just means it hasnt yet been approved by a moderator, it can still be used
^
Oh I got it, thanks!
Please delete https://7tv.app/users/648fd570f411098a128d3e8e 
please delete (links xqc's 7tv profile)
Guys can someone help me out?
Whenever i try to link my Kick account, it opens a new popup, but it doesn't do anything?
I can't get it to sign in
Anyone knows what issue could be?
I'm having the same issue ^
I think this has something to do with a 'dupe' account as i'm reading older issues. Any way to resolve this by myself?
Is there any ETA when streamlabs will implement the V.3 API?
@sullen hinge Could you please delete my dupe account as well? Sorry if you got 1200 @'s https://7tv.app/users/64a0bf7eecdb531b02a2fc4f
ask streamlabs
Who do i go to too get an account deleted?
@sullen hinge could you please delete https://7tv.app/users/648e85ddbef4002c8df29150 ❤️ thanks in advance
@sullen hinge could i also pls get https://7tv.app/users/648eb8ddbef4002c8df29bc2 deleted too thnx 🙂
@sullen hinge Can you please delete my duped account
I'm trying to purchase a 7TV subscription but when I get to the checkout the billing address boxes are grayed out and I can't enter anything. I tried disabling adblock and using a different browser and trying debit card and paypal but both were grayed out for me. Any ideas on how to fix this?
alright, thank you
also whenever people use on screen chat in a stream, my 7tv badge never shows 🤔
is it possible to recover an old deleted emote?
i dont have the link but i remember the name and the author. was wondering if it would still be possible to retrieve the image from 7tv or if its just completely gone by this point.
- it was deleted by the person who made it (me
)
how do i disable an emote from my account?
any way to get my personal emote set back after I deleted it ?
Personal Emotes max capacity is 5?
also why this greyed out?
perhaps that emote hasnt been approved for personal use yet
why is your searchbar gone and what happened to the font
that what i thought
but that empty space shouldnt be there
also the whole search bar looks dank
fix it then mr dev 

hello!!! how do i get the subscriber role here in the discord
link your discord in your 7tv profile
hello, I've been trying to upload a gif for a couple of days and it's impossible, it stays all the time loading without finishing the full load
does it meet the requirements? check pinned messages
hey guys, idk if this is already solved anywhere else but my chat emotes looks like this
https://i.e-z.host/4grnmlbx.png
i've disabled every single extension but its still the same. I use MS edge.
@sullen hinge Hey, can you delete my duplicate account, i want to add my kick acc to my existing twitch account. duplicate acc: https://7tv.app/users/649d695c319b6f774619530e
@fossil ingotwhat browser are you using?
@sullen hinge Opera GX
I wouldn't recommend opera to link accounts
I'll send your account to the devs though
@sullen hinge can someone help me link my kick acc with existing twitch account? Or it is only manual thing on my side?
What is your twitch?
why
why opera gx
I cant understand ppl
guys how do i get back my personal emote set when i deleted it on accident?
as of right now you can't. a system still needs to be created to bring them back.
thats a real bummer, any plans of adding it in the near future? or maybe a way to reset my account to bring it back?
hello, uploaded this emote yesterday, called it "Dead". Today it got delleted. Is it beacous of its name?
Hi, I deleted it becuase there were like 6 different people uploading the same thing, so I approved only like one or two, so yours was deleted because it was a duplicate
If you want to use the emote, here is one that was approved https://7tv.app/emotes/64a0d7df7bc6f934232d5a87
Hi, Is there a way to get the personal emotes set back? I pressed the "delete set" option thinking it was a quicker way to remove the ones i have selected but now i don't have the personal emotes option. I know it said "this action is irreversible" 
not at the moment
Okay, thanks 
Hi, do you know why my 7tv pfp is bugged ? here is my account : https://7tv.app/users/63d84b2b8d2ddb55395c428b
people have been reporting this issue 2 month ago and there is still no solution to this, even tho its not that complicated to fix
i dont feel like renewing my subscription if im missing out this great feature without people working on a fix, maybe it would be appropriate to tell people why there hasn't been a bug fix for 2 months and if there will ever be one
@sullen hinge Will you do another round of deleting dupe accounts soon? I really wanna log in to my own account
How do I fix this 
@sullen hinge Hello! can you please remove my dupe account? sadly this is the 2nd time it creates one but il try to reinstall my 7tv. Thanks in advance! https://7tv.app/users/6498b01ef8b2f47e4beedef9
@snow portal @rugged dust
Can someone look into this still?
I guess that's @sullen hinge as its about a dupe account 
waiting on dev to get back to me
I subbed, to be able to use anywhere on twich, as advertised, and its not working. help please
nah. I mean like be able to use the emotes I picked out in other peoples twitch chats.
https://7tv.app/users/648e2da5b3fdb6379f1e492a can you please delete this duped account been trying to get it deleted for a couple of days now 
I'm waiting onthe dev to delete the accounts
Thank you
My friend added me as a channel editor for 7tv but im not seeing an option for a dashboard or anything
There is no dashboard, when you click "use emote" you will get a list of channels that you're editor for to add that emote to
he gave me the abilitly to edit his profile , how do I do that ?
Oh I dont think thats even possible 
dang , any chance you know why the animated profile thing doesnt work ? my friend is a subscriber and he tried uploading a gif but it doesnt change
Whats their twitch name?
Dangerd0rk
Im not sure
hmm does it take a specific file format ?
appreciate it! think the frame limit was the issue
it wont let me link my 7tv to my kick i followed the steps but its not working i have third party cookies enabled
i click the 7tv icon in the top right and it says sign use this button to get signed into 7tv.app with your kick account and i click it and it just loads a blank page. i can see 7tv emotes but i c ant get my paints and subscriber badge to show
@sullen hinge are you able to help with this? im not sure what to do ive tried different browsers and tried the nightly version of 7tv
Hey guys, I have had 7tv emotes showing in my Streamlabs chatbox on my screen for about 3ish months now...All of a sudden, they're not showing up in my chatbox/onscreen on twitch. I haven't changed anything that would've caused them to stop populating. Any ideas?
They will have to update to the v3 API until then I would recommend using https://chatis.is2511.com/
You're a lifesaver, that worked perfectly 

hello, i am an editor, when i try to delete an emote from the channel in which i am an editor it does not allow me, it also happens to me that the name of the emotes are changed randomly, i do not know if it is an error or something happens, can someone help me?
Was the emote set originated from another emote set?
yes
So emotes that were in the originated set cannot be changed
And changes from the originated set will reflect im your set
That why the random name changes to your emotes, and u might not be able to change some of them
Hello, how do I get the subscriber role here? I've linked my 7TV and Discord account
ah oki thanks
hello, i just signed into the 7tv app with my kick account but i think i accidently made a new account instead of linking it to my twitch account. now when i try to link my kick to my twitch's 7tv's account it just gets stuck on the authentication window. is there any way to link my kick's and twitch's accounts after doing this? or should i just wait?
check pins
thank you!
should i @ him here or dm him?
@sullen hinge hey i did the bad and made a dupe kick account. my duped accounts name is frostytokes_3561 https://7tv.app/users/64a28b6b2911269c52619b1f
Hi guy's I'm switching to 7tv and its great so far ! is there a way to download a settings file for having a backup when changing things ? Thx
hey i wanna change my 7tv name, sadly it seems like its locked, can i do something about it?
Great news thanks
do you know how to fix this when trying to sign in to 7tv from kick? i gave access to the extension but it wont let me sign in... also tried on different browser and disabling ad block. any ideas?
hey im subbed to 7tv for 9 months, but the 9 months badge is locked
Hello, my friend deleted his personal emotes folder and he can't get it back... His Twitch account name is Neiza75. Can someone help him pls ? 🙂
i couldn't get it to work on my computer but it worked on my phone
Okay i try it thank you
does not work either
Hello i have problem with linking my account with Kick 🙂 When i click on sing-in account from Kick i hot only this website
my twitch account is nexior_svk and my kick account is NeXior
and when i click on my profile on kick that give me into bio this....i try reinstall extension too
oukey, when "sign-in" on kick what link your account into 7tv, that link me into another account, its posibble to unlink my account from "nexior_0674"?
@sullen hinge pls delete this account... I accidentally created a dupe account. ❤️ https://7tv.app/users/64a2f2134a9e39329784266d
@sullen hinge I accidentally created a dupe account days ago, and i asked here to delete that account (this one https://7tv.app/users/64933b7d684b27fea29b2de0 ) now after few days i cant open both profiles, the dupe one or my main profile ( Main account - https://7tv.app/users/6168c7cbe7db9b760346b123 )
im waiting 6 days for response on how to connect my kick account to 7tv everytime im trying to do it i have error code 401
solution: don’t use kick
u made me think of T-bag in prison break 

is it possible to upload emotes as an editor? 
you cant upload emotes for someone else

yo, i just subbed to 7tv and i cant use my paint/badge 
when i click on sub tab on 7tv website its telling me to sub
@earnest roost
youre not subbed
what time
@sullen hinge Hi could you please unlink this account (itsapsy_2175 - https://7tv.app/users/648f6685ad1a750bb8615508 ) from kick.com or delete it, thank you
do you know how to fix this when trying to sign in to 7tv from kick? i gave access to the extension but it wont let me sign in... also tried on different browser and disabling ad block. any ideas?
how are you ending up here
i will do a screen recording one second
also make sure to sign in to website before trying to link it
you're ending on a place where it's not even possible to be if you were doing things correctly
the allow permission or add emotes section?
Is there any way that I can use 7TV emotes on my discord server?
Like download them from 7TV site and upload them there
thx
the add emotes to your kick channel part
Hey guys, is there a way to sign into 7tv without having a twitch account? A buddy of mine is on Kick but not Twitch. His Twitch account is banned, so he cant sign into 7TV
Right click the sign in button
In the 7TV settings Highlights section I'm trying to set up some custom highlights. Does anyone know what RegExp means? Should it be ticked or not?
I'm trying to make it so any mention of "Talos" is highlighted.
Check regexp and do \bTalos\b
What's the \b for?
It makes it so only "talos" will be highlighted and not any word that has the letters talos in it
No, I want it to highlight anything with Talos in it, "talos!", "Talos", "talossmells".
Well you can do just talos
With RegExp on or off? That's what I'm unsure about.
You can have it off I believe
Ok thanks, will try that.
@fluid plover That worked with just "talos" as the string and RegExp set to off. Thanks for the assist!

@sullen hinge
I made dupe kick account please delete https://7tv.app/users/6480fdf628b72684e122c0c4
@sullen hinge could you delete my dupe account please? https://7tv.app/users/648ea678d977184898c0c342
Is there a way for another user to copy my emote set ?
Or is it an add one emote at a time deal
You can use origins
OOOO ok I will have a look
Yes

If they want to use your set then they need to be your editor
👍
@sullen hinge Seems your the legend that can delete this duplicate account for me? Plz and ty https://7tv.app/users/6495c6b2271ea2355a79eafa
I changed my name on Twitch a month or so ago, and 7TV still has my old account linked, even after I tried logging out and back in. Is there a solution for this?
no the username wont change
But this won't affect the way 7TV works with my channel(s)?
post a link to your profile here
your new account is already connected
you did it by singin in and out like you said
so everything should work
the username issue will be solved once the website is redesigned in the future
i cant use 7tv, it just disappeared. I removed it and reinstalled it again, but nothing changed. Any ideas?
Am I able to change that?
No worries! Thank you guys ❤️
have you done the onboarding after reinstalling ?
what browser
edge
do you have any other twitch related extensions ?
no
are you using stable or nightly ? or neither works
stable
have you tried nightly ?
can you try nightly if that perhaps helps ?
nightly doesn't work either
can you take a screenshot of your console tab ? if there are any errors
no vpn or anything right
check if you have given 7tv twitch permissions
that should have been done by the onboarding though 
if not go through the onboarding again
idk maybe they reset browser setting or sth so the permission reverted
Hello there I really need some help, I recently changed my name on Twitch and ever since I did that my 7TV emotes have stopped working in my streamlabs chatbox. I have tried logging in and out on all platforms and enabling all the connections and permissions and yet it doesn't work.
I have no clue if it actually was the name change that broke it all. But on 7TV my Twitch channel is still stated with the old name as opposed to the new one and my stream chatbox does not get any emotes from 7TV anymore.
click this and then log back in
name wont change but the emotes will start working again
I have tried signing out and that didn't seem to work for me
post your profile link here
it does work
Give me a second I will record my issue and try to show you what I mean.

Yeah it works in my twitch chat but it doesn't show up specifically in my streamlabs chatbox I have a video that shows the issue I jsut have to compress it because its too large to post here.
it's not related to your name change
StreamLabs doesn't support the new 7TV API
probably just using FFZ still
Use this https://chatis.is2511.com/
I will try that ty
Ohhhh that works like a charm thank you very much for your help lads I really do appreciate it!
hello, could i ask for an unban on 7tv?
is there any admins
no
i need help with my 7tv
@snow portal

@willow ferry is the admin here
all the problems are his fault alone
Hi, What can I do for you?
@sullen hinge i changed my name and it made a new account on 7tv is there a way i can get my stuff back
Could I have both your accounts really quick?
why did you unlink your twitch?
@sullen hinge it was a accident

uh
7tv not allowing name changes? Might as well take matters into your own hands 
@sullen hinge so is it possible to get it back or is it gone

whats wrong with emote? size ok, dimensions small, I named it as 21 so maybe that not ok ?
nah, deleted again with textname
I'll reach out to a dev to have your twitch synced back to your old account, For the time being you'll need to use your old name, We will push an update with names someday
@sullen hinge ok thank you for trying
I requested it but it might take some time
we're really busy right now
Nah don't worry you won't need to do anything
@sullen hinge tysm
try exporting it again or in different format or just run it in some converter
oh ye, I just saved directly from genartor so i will try paint
@sullen hinge can you help me with my account? 😕
https://old.7tv.app/link-youtube
@earnest roost
?
I cannot link my 7tv account that is linked to the twitch account and another 7tv account was generated that was automatically linked to kick
won't let me log out
can't delete a 7tv account?
https://i.imgur.com/D0TbFCc.png verified role = twitch partner, right? 
okay but twitch.tv/nooreax is twitch partner but does not have the verified role. he did already disconnect 'SevenTV' in twitch settings and logged out of 7tv.
twitch channel: https://www.twitch.tv/nooreax
7tv profile: https://7tv.app/users/624f353931f87b16da0f96f0
verified role = twitch partner, but twitch partner does not = verified role
the verified role doesn't actually do anything anymore
iirc it was always a manually-granted role rather than an automated thing
oh okay, thank you :)
It gave partners more emote slots? (at the time)

Back then yes u were given 600 slots if you were a partner instead of the usual 300 or 350 can’t remember. Now it’s 1000 emote slots all over the board
@sullen hinge i am stupid, can you kill my dupe https://7tv.app/users/648cd7acd977184898c05b13 no rush if you guys are busy 
permanently*
old.7tv.app has been long long long deprecated
then maybe it should just not respond at all instead of giving people an error code they can "report" 
I have the problem that when I want to upload an emote, the bar stops at 100% and I can't upload the emote...
thx
Does anyone know how to get the time back
Allow me to try that.
Didn’t work
help keep getthis this when trying to sign in https://gyazo.com/8156ee080ae8d558928465cabc6255c7 used ccleaner to clear everything still same issuse pls help
I need this account deleted so I can link my Kick Properly https://7tv.app/users/6484d00157006ff3a6bc50ce
Does anyone know how to fix it? Im trying to add emote. If file avif or mp4 it gives this error, if file gif it loads endlessly
📣 Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated
thnx, ill try

not sure if you saw so bump just in case @sullen hinge
Why are some emotes rejected for use in personal sets?
What do I need to do for personal emotes to be approved for use? They're showing as "Pending Personal Use Review" right now.

ok im done
Does anyone knows where I can see the personal emote requirements?
@sullen hinge Seems your the legend that can delete this duplicate account for me? Plz and ty
https://7tv.app/users/64946c07e0897c3eb17726c7
Allo! Sorry, I did a dumb....help?
I deleted an emote under the account 'RedFishAU' thinking it would just delete the version I was focused on.
aAkariSCHIZO is the emote. Could I get it re-approved please? Thanks!

I'm having an issue where name paints aren't showing for others even though they have name paints, mine shows for about 5 seconds after I refresh the page then goes away.
Disabled FFZ + BTTV and its still happening (using 7tv beta)
With the colon completion emoji setting turned on I am getting all the skin variants of emojis when I search emotes, I dont like how when im colon searching an emote it pulls up 25 possible emotes, is there any way on my end to remove skin variants or reduce the amount of emojis popping up on colon completion search?
i would like to use colon completion emoji search but i dont want a million results to pop up when im searching
hey, can anyone know what is the approximate waiting time to delete an autogenerated 7tv account for kick?
We're currently busy with TwitchCon so it might take a little bit
Hey so I got suspended wrongly based on age requirement of twitch. If I wasn't able to get my channel back up somehow what would happen to the emotes? would they still have my name next to it? I sometimes see emotes with no name next to them or deleted user. Like my PostureCheck emotes wouldn't be the same without my name in them 😦
Your twitch account would still be linked to the 7tv account
You wouldn't be able to access it with the twitch login, but if you have discord linked to your 7tv account before hand, then you can login with discord by right clicking the sign in button
how can I use a friend's 7tv emotes set beside copying the emotes 1 by 1?
you can use origins feature to use their emote set as base for your emote set
but you need to be editor on their channel to use their emote set
alright. thank you so much
which permas do I need to give them so they can use it btw?
default ones should do just fine
Forsen
I've deleted my personal emotes set and can't find a way to make new working one. What do. 
do this IRL 
hi guys, i cleared my chrome cache and cookies for some unrelated issue, and ever since then, twitch on web just doesnt load any 7tv emotes no matter what i do. i reinstalled the extension twice already. anyone know what the move can be here?
this is all i see all the time and when someone uses an emoji from here in the streamer chat, it also shows up as a blank box
do the emotes load up on the website?
sorry, how do i try to find the emotes from this specific streamer on the website? or do you mean emotes in general?
in general. do images here load up for you? https://7tv.app/emotes?page=1
https://cdn.7tv.app/emote/60ae7316f7c927fad14e6ca2/4x.webp does this link work for you?
it loads indefinitely
maybe blocked by ISP, try a VPN
alright, so something is probably blocking the cdn
do you have any vpn/firewall installed?
yea plenty but i never let them run while im watching twitch because it slows my internet
i only use my vpns for games
do you happen to know your isp?
is there a way that maybe they're running in the background while somehow not being open?
uh im not american so you most definitely won't know it, should i still tell you?
I can see the possibility of it blocking 7tv's cdn honestly
have the emotes worked for you before or is it your first time?
for sure yea
idk how to know for sure if it's them though
I suppose either the company itself has found some "illegal" content and decided to block it or someone might've snitched
while I doubt it, try opening task manager and see if there's anything running that resembles a vpn
and terminate it
one last thing I could recommend you is either contacting your isp and asking what the issue is or, instead, using a vpn
can you tell me if changing your dns to cloudflare's dns changes anything?
Is there a possibility to pay 7tv sub with paysafecard?
not for the time being
is there anything planned for this in the near future?
no idea 
No emotes are showing up in any chat, there are also no emotes visible in the emote menu.
uhh can you tell me if this link opens up for you? https://cdn.7tv.app/emote/60ae7316f7c927fad14e6ca2/4x.webp
yes, i see the emote
ok cool, so it's not the isp issue for you
this is what the emote menu looks like
no ffz emotes or bttv emotes are showing in the emote menu either
unfortunately no
thanks for trying to help though!
yeah
my issue seems to have fixed itself, ty for the response
Hello I need help, So i did every step to try to connect 7tv to my kick channrl but when i hit connect my channel it just take me a black screen a black screen like this....Any help
your description on kick might be too long
My description? how to fix that?
might be an error, can you check if you can change your description?
Yeah that didnt work
your account might have an issue
my 7tv account or my kick account? because my kick account is fine
If something wrong with my 7tv account how can i fix?
I am subscribed as well
what browser are you using?
I meant kick.com description
Chrome
im using chrome
yeah that what im saying idk what to do because i see 7tv on my chat i even try to sign in when i go to 7tv setting and it brings me to this page...maybe this helps idk
https://7tv.app/users/64946c07e0897c3eb17726c7
can delete this duplicate account pls
?
for the next few days we're really busy ill make sure to get all the accounts that i skipped in a few days
ok
Hey folks, trying to get this wide gif to upload. It's got the right ratio, but every time it uploads, it says "this emote is no longer available."
What might be the cause of it being rejected?
bro that's massive
max size is 1000 pixels
that's 1152
the max size of an emote is 384x128
but the max size of an upload is 1000x1000
That'll do it. 
hey i disabled the 7tv/bttv extension .. and i liked for years the overlay in https://www.twitch.tv/directory/following/live that i can see the uptime as overlay on the streams.. and i cant find this option in 7tv via searching
(same for the option to block games)
Hey i changed my name on twitch but i still have my old name on 7tv is there a way to fix that ? 
No
Back in my day, usernames were not changeable on any website
dupe acct LhaeyChub https://7tv.app/users/649110e316d0a941c30d3fe5, I also subbed the dupe, me
Actual acct is https://7tv.app/users/639a8a8aecaced3528b6af78 thanks in advance @sullen hinge
@sullen hinge
Trying to upload emote to 7TV and getting this message each time after uploading: "This emote is no longer available". It's like website is bugged out for me.
Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated
Thank you the emote was not under the pixel limit. Appreicate it!

small question. with some streams i dont have 7tv and others i do. should i just uninstall reinstall or something?
are you opening multiple tabs of twitch?
yeah
just close down those without 7tv loaded and reopen them
thankiesss
So Ive changed my name on twitch is ther anyway to change it on 7tv website aswell?
not yet

Hey dont know if this is a thing but is there any way to copy a public emote set
For example I want to copy this emote set: https://7tv.app/emote-sets/63dc5efda039b6522cdd4733 and add all of the emotes to my channel
Without having to go through and all 987 emotes by hand
i just subscribed to get animated profile pic but doesnt work, how do I solve this?
how do i remove my 7tv pfp
i believe it needs to be maximum 128x128px, 5MB and less than 500frames
am I wrong or did newly added emotes automatically show up without refreshing the site (firefox)? also, after having a stream open for some time i no longer have the option to preview some emotes with colon but typing the actual name still shows the emote when sent in chat
7tv channel emotes died again in Microsoft Edge, anyone knows how to fix that ??
I can't even see my Badge or Color on my twitch name anymore
even though I am still subed for a while.
Like seriously I pay for a premium sub and I can't even use any of it's features half the time
For months on end
Is there even any compensation for that?
7tv features only work with the 7tv extension (or add-on through ffz) or 7tv fork of chatterino 
I have it installed obviously
I mean I see others with colors and badges
Mine just won't pop anymore.
Ill have a look at possible issues with the events service, im currently out for now
Pls let me know if this is currently an issue for more people
yeah i think emote updates are broken too
hmmm
i just tested it and everything works
emotes and cosmetics update properly
at least for me 
yeah for me it works as well 
Personal Emotes fix when Half Life 3 releases I guess 
its fine now i think it just stopped working for a minute
i think the cosmetics did reset at least once
i mean the badges
and by that i mean people who had their custom badge set got reverted to the highest month badge
okay nvm its shitting itself
its randomly not applying cosmetics in chat
if people use the emote react bar on kick no presence is sent
that might be related
It will probably get back to normal by itself after peak hours are over
Likely just overloaded
Ill analyze what happened when I get back
I have been trying for weeks to get 7TV working with Kick and my channel. I can get everything working on the Kick Site in general like I can see emotes anywhere, but I cannot setup any personal emotes on my 7tv app for my kick channel if that makes sense. I have followed the guide 10s or 100s of times, The part that doesnt work for me, it says visit your channel page on kick, click the banne above the "About" section, What banner? You can see in my screenshot what I see, and I keep updating my About Section and this keeps overwriting or adding to the bottom of it for some reason?? I feel like something is broken here for me? or what am I doing wrong? Because whenever I click the 7tv thing at the top of Kick page, it goes to the 7tv site and I am logged into my Twitch account, but then when I select my Kick account to try to update that, it relinks me to the Enable 7tv on Kick page/instructions and I am stuck in this loop. I have redone every step multiple ways to force the permissions and nothing seems to work, any help would be greatly appreciated
@sullen hinge Hi Marc this is an actual photo of me waiting for your response 🙂
kek
you have a duplicate account that needs to be deleted #help-old message
the staff is currently busy with twitchcon paris 
so most likely after this weekend
ooh I see! okay thank you
same here cant use any of my paints or get my sub badge or use personal emotes
@sullen hinge I need my duplicate account deleted, here are my accounts, Dabs4Days_ is my Twitch and my Kick account will just be Dabs4Days
I too cannot sign into 7TV on kick, seems to be bugged
need this one deleted^ just bought premium
my real main account on twitch is fps_zeno, and my Kick name is just "zeno420"
really need help linking please
@sullen hinge can you please delete n3atal_7028 it's a duplicate account ☺️
We can't help with these requests for now as we're busy with twitchcon, sorry. We'll be able to handle some on Sunday evening most likely
I keep trying to create a custom emote, I add it then I go to view it on the 7tv site and it says "emote is no longer available". Any help? It just keeps deleting it.
📣 Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated
ah alr, do you know any way I can condense my emote?
Thank you.
sorry for being dumb but i've reinstalled my 7tv extension and it's just not working at all even after i enabled and configured everything (bttv isnt working either)
what browser do you have
Chrome
how long is this an issue
i mean i've installed 7tv the day before yesterday and i also had that, retried today and same thing
yep
yeah
restart pc
you granted access to the site(s)?
yeah but ill just try restarting
restarting fixed it 

Does anyone know how to fix it?
I changed my profile picture on Twitch and 7TV, and now I can't see or edit the profile picture on 7TV
I've seen other users with the same problem
I had this issue and logging out of 7tv and signing in with twitch seems to have fixed it for me
I just tried it, but it didn't work 
I thought it was my pc and I just tried it from my server which is in another country and it didn't work either 
cosmetics are kinda dank right now
and devs are at twitchcon so its gonna take few days if its related issue
or maybe just try later 
but i do see the edit profile button on your profile
no, it's been like this for more than 3 weeks, I thought it would be updated sooner or later, and even if I try to edit the profile picture it doesn't work 
I'll have to wait then 
My emotes arent showing in my streamlabs chatbox
Was trying to log into Kick with 7tv. Once I get to kick and try to "sign in" it just has that window pop up. Never fully sign's in and never closes. Stays in limbo - anyone ran into that?
alt + left click an emote in the emote tab
do i have to turn something on because it doesnt work for me?
kick or twitch
twitch
the problem seems to be the opera gx browser, i tried it with edge and it works 😮
Emotes are not showing, can you help?
do you see any emotes if you go to https://7tv.app/emotes?page=1
nope 😦
might be an ISP problem
try using a VPN
Do you have a VPN you would recommend?
i dont sorry
@earnest roost
are you also having the same problem as well?
no no he is my friend i tagged him
try ping cdn.7tv.app in cmd, pretty sure its blocked by your ISP, use a VPN
anatole is at twitchcon and might not be available

unlucky ok i didn't know
anyways, tell your friend to try the VPN 21mtd posted above
yes we tried but it still doesn't work properly

yes that was unlucky
have you reloaded the page after connecting to another ip with the vpn?
When I turn on vpn, it is fixed, but it is impossible to watch the broadcast.
emotes not cached after turning off VPN?
Will I still be able to see it after turning off VPN?
thxxxxxxx
it worked? 
This thing will not connect to kick at all
It just sits at the OAuth page and does nothing. I already bought a subscription and everything
Is there no 7TV add-on for Firefox anymore?
not in the firefox store
go to 7tv.app and download it from there
Aaarh okay! thanks. c:
No one has an answer for the OAuth Situation?
I have a Verified account on Kick, not sure if that has anything to do with it
What’s your name on kick
Try removing you bio first
It looks like it’s too long and the verification process depends on a special code that’s in the bio
hmmm ok ill try it
ok that worked, you think thats something they can fix in the code? I know there is a lot of people having the same issue in the bugs and issues channel @worthy arch
Most of the issues come from the fact kick doesn’t have an oauth system
So we had to come up with ways to go around it
As soon as they add it it’s gonna be much better
might want to copy/paste the solution to all the people in the Bugs and Issues channel.
The bio thing is not the only problem that causes linking issues
it fixed mine, its worth answering them at least
they have been sitting and waiting for any help for weeks
Most of the complaints come from people that made a duplicate account with a kick connection that needs to be removed manually by the devs first
Hello, after changing my nickname on Twitch my nickname hasn't changed to 7tv, can you help?
at this time your 7tv account name cannot be changed 
I just changed my nickname a long time ago and it hasn't changed on 7tv, can anyone help?
we dont support name changes at this time
its all gonna be fixed once the website gets reworked
okay thank you
@sullen hinge dupe account please delete thanks!
https://7tv.app/users/64a9c254c7d082e76f722d9d
can somebody help me?
wrong discord for that
thats a chatterino error, but specifically from ffz
or it could be bttv
but 7tv doesnt use a static fetched badge list so you wouldnt get an error like that
ah thank you I thought 7tv because the sub badges were not displayed
How do you delete duplicate accounts created on kick?
we
until devs come back from twitch con
@sullen hinge can you please delete me kick dupe account? https://7tv.app/users/648dbf48f411098a128cbeaf
thanks much!!
can i get a yes or no...does 7tv work for youtube right now or no?
Yes for using emotes for channels that already has 7tv enabled
No for connecting YouTube account to your 7tv account
You mean youtube vod?
yep
That idk
Just enable 7tv on your YouTube
And look for a vod with 7tv emotes
im looking at one now and it doesn't seem to be working...
trying to troubleshoot why 7tv isn't working
am i supposed to be able to see the 7tv button under chat?
no
i couldn't get it to work without installing bttv and then going through the bttv panel and enabling the 7tv emotes option. but it works now.
@sullen hinge Can you delete dupe account please? https://7tv.app/users/6497ae5d20093dc8244b108b
anyone know why I can only see betterTTV emotes in my chatbox but not 7TV
streamlabs?
anyways, use https://chatis.is2511.com/ for on stream chat
hello, is there a way of removing yourself as an editor from someone else's 7tv account?
Please remove me as editor of 1147pm . I don't even know who that is, think it's a bot or burner account 
my username: bardokitty
done
thank you!
@sullen hinge https://7tv.app/users/64844254152f5795c85a43b2
yo guys, how to fix this?
{"status_code":400,"status":"Bad Request","error":"Invalid Request: bad resp from provider: 400 - {"status":400,"message":"Invalid authorization code"}\n","error_code":70410}
cant login in 7tv extension (in chat - while on twitch page)
are you trying to login to 7tv.app?
hmm 7tv emotes dont show for me anymore atm
which browser and which extension version
do you mean something like this case? #help-old message
na the button and everything is gone
ah
either way
you can also try the stable version

Hello guys, can you help, my friend added me as an editor, I added emoticons but they are not on twitch, the extension is installed, help
@halcyon walrus
help me (
link the profile here
how do i know what my duplicate account is because on my profile on kick it dus not give me a link button but all the other steps worked
is it this one ^
do you have a twitch account
yes i do
well then this one is a duplicate https://7tv.app/users/6493456e7f185e3a799e1e01
yea idk how it connected my kick to that and not my original 7tv account
do i just tag him to delete the account then ??
yes
@sullen hinge this is my 7tv dupe account
joother_8337 / https://7tv.app/users/6493456e7f185e3a799e1e01
If you have the twitchcon 2023 paris paint color do you need to be a 7tv subscriber for it to show up in the chat?
the redeem code also includes a sub
oh makes sense thank you
will do 🫡
the subscribe boy viral video
Hello, In the 7tv settings, can I enable it so that when other people ping me in the twitch chat via @, then I would not be displayed on them
Hello my 7tv don't work on youtube what i do?
@sullen hinge could you delete this dupe account please https://7tv.app/users/64aadd54c7d082e76f726574
you will get it 1st of the next month
Really?

A couple issues.
- I think i somehow made a duplicate account?
- I am stuck at this part. I should be seeing the Connect kick.com... but instead i see [7TV:........]
thanks
@sullen hinge Hi. seems like I made a dup account by accident and it requires your expertise.
So both me as the moderator and the twitch streamer signed out of 7TV because it wasn’t giving me access to add the emotes and now we can’t sign back in at all. Is there any fix to this?
@sullen hinge
He just isn’t as tech savvy so I was just going to add them to his account for him as I edit everything and do all the tech stuff anyway, but I didn’t know that would sign us out forever.
Thank you in advance! 🙏🏻
@craggy seal try to right click on the twitch login button
sign in with discord
and go on your account and you should be able to relink your account
Omg you are an angel from heaven
🥳
I was trying to fix this for 3 days by myself so thank you even for getting me this far
create a set by adding 1 emote
I really appreciate your time, professionalism and help!
Hello Any Body can help.im trying to connect my kick account to 7tv but im only get this screen..Can someone actually help me with this????
does anyone know how to add emotes to your favorites tab?
Alt + click on emote
Just tried and that didn't work. Is there a setting that needs to be turned on or something?
nvm i got it...it was ctrl, alt, and click for some reason
I'm not aware of any settings for it. What version of 7TV have you got?
i got it thanks for the help!
I changed my name on twitch and from that moment my emojis no longer appeared in the streams elements chatbox I tried logging in and out again and again with no solution what can I do?
If it allows me to add emotes to the collections but these are not shown in the overlay created by streamelements, before making my twitch name change the emotes were shown.
Hello is anyone able to delete the account "zeno420_5044"
https://7tv.app/users/649262ec4e8f6d6aafb17780
I need to link my twitch, which is "fps_zeno"
to my kick through 7tv, which is "Zeno420"
I also don't have a discord subscriber badge 
@sullen hinge 
@sullen hinge please delete duplicate account https://7tv.app/users/6497ae5d20093dc8244b108b
Could you delete my account too please Neftis02
@sullen hinge can you delete this account - frostytokes_3561 https://7tv.app/users/64a28b6b2911269c52619b1f
Is there a way to have 7TV only enabled on Kick and not on Twitch?
you can set it
Thank you
My extension only lists Twitch.tv how can I add Kick to that list so I can enable access?
Wait nvm
@sullen hinge are you available to help meh
So how many others have had connectivity issues between 7tv and Kick 













pls ty




?


