help-old

[digital star]

was a fix found?

nightly build fixes the issue can confirm

[torn adder]

Im having a issue, where 7TV apperantly removes the custom mod/vip badge, is there any way to fix this, is there a setting?

[unkempt cobalt]

custom mod/vip badges aren't currently supported. it has been mentioned in #1085995849965899806 before tho so most likely in a future update

[torn adder]

okay hoping it doesnt take long

[agile fiber]

hi is there any addon or plugin or something for the "transparent twitch chat overlay" tool to see 7tv emotes? i mean this one https://github.com/baffler/Transparent-Twitch-Chat-Overlay

[lavish shard]

If you want 7tv implementation of this tool, you would have to ask its developer, not here
You can also use https://chatis.is2511.com/ for displaying chat with 3rd party emotes

[lavish shard]

https://github.com/baffler/Transparent-Twitch-Chat-Overlay/issues/133
Also this tool already has 7tv support

[agile fiber]

oh yea you are right, but maybe someone knows if there is one

[agile fiber]

thank you my man, i will try that

[lavish shard]

[solid kayak]

Hi, i have been adding a couple of 7tv emotes lately but yesterday i couldnt post anymore, so i was wondering if its a limit for how many emotes i can make? or does the site have issues atm?

[solid kayak]

Okay i understand, does it normaly take 24h??? never seen that before, all my others has been uploaded within 1 min. The issues startet to come when i tryed uploading gifs. sometimes it gets to 100% and just stays like that. And others i get in to the site, and all i get is "error, this emote does no longer exsist" (never got it approved/accepted)

thanks! ill just w8 a couple days and try again 🙂

They all are, but it still just stands "100%" when i upload and it never goes any further then that.

[hollow compass]

Can you share in here the file you're trying to upload?

[solid kayak]

Its multipel pictures and gifs from a streamer, dont want to post it in public rooms, but i can dm you?

[gritty pine]

Hi, when will they fix the animated avatars?

[unkempt cobalt]

If it matches all the other restrictions. I have seen where it didn't like the Color Profile of the image or gif. Try converting the color profile to sRGB in like photoshop or another software.

[unkempt cobalt]

There isn't currently an eta that has been mentioned unfortunately. Unless one if the devs happens to have a bit more info on the subject

[round spindle]

U wanna help me do that? Beacuse for some reason it dosent work for me

[unkempt cobalt]

At work now unfortunately I won't be able to help

[round spindle]

Lemme send u a dm

[wooden lion]

How is this: https://7tv.app/emotes/6431c8e4cf0665d424f621e5

any different than these:
https://7tv.app/emotes/62d8cf98936b517824d21060
https://7tv.app/emotes/624dfface02fe19820667df7
https://7tv.app/emotes/641cd97e2632d8d9a76e7409
(there are more but I'll spare you with link spam)

Something about systems and consistency

[limpid siren]

i uploaded a emote but it says that the emote isnt longer available, i just have to wait right?

[rugged dust]

ensure the file size is less than 7mb and the resolution is less than 1000x1000

[limpid siren]

oh yeah, it is over 1000x1000, my bad

[rugged dust]

[fossil tulip]

that icant is golden

[snow portal]

hi! could you please check dms

[fossil tulip]

i wanna know the reason too

[tulip solstice]

It seems like the vast majority of issues are from emotes that are too big pixel-wise. I'm not sure when the last time I've seen something that was too many frames or megabytes.

But why are people uploading 4K wallpapers to be 32x32 pixel emotes in chat 🔫

[quiet island]

i need help guys

[rugged dust]

can you take a screenshot of your browser console

sure

[rugged dust]

@feral void I think this is a you issue

are you using a VPN?

[quiet island]

won't pay me for the 2nd month

[rugged dust]

if you don't mind me asking, where are you from?

[quiet island]

why doesn't the button work Update Payment Method?

[rugged dust]

[willow ferry]

yeah there are known issues

with this isp blocking cdn traffic

[quiet island]

@willow ferry can u help?

payment problem

[willow ferry]

antonol is a bedge

you'll have to ping him later

he's the only one with insight into the payments system

@feral void pinging you to ping anatole when he is pingable

not it

[long obsidian]

is there a known issue that 7tv pfp is empty and can't be changed?

or is there something wrong with my account specifically

[sullen hinge]

for the time being animated pfp are disabled, itll be back soon

[worthy arch]

its another issue

[long obsidian]

o mine's just a normal png

[worthy arch]

changing the pfp as a non sub will break it sometimes

[long obsidian]

ic

as long as there's nothing i need to fix on my end for now that's fine

[granite arch]

is there a setting that allows me to copy emojis? i havent been able to copy em in chat since the last update

[tulip solstice]

It's kinda broken right now

[granite arch]

dang

[bronze coyote]

heyo, who do I talk to in order to get perms to post to #7tv-tools ? 🙂

[fluid plover]

https://discord.com/channels/817075418054000661/984654513015242813

[rugged dust]

#7tv-tools message

[bronze coyote]

tyvm, I didn't see that in the pinned message

[sly radish]

new tool

[fluid plover]

[clever chasm]

[azure canopy]

has this been implemented yet? I still can't find the option to hide the 7tv emote menu in settings. i do like the other features i just prefer the regular emote menu

[azure canopy]

perfect thanks so much!!

[granite breach]

having the same issue as this, installed nightly version as well, uninstalled and installed both versions multiple times, cannot see any emotes.

[lavish shard]

do you have any other twitch extensions enabled?

[granite breach]

only FFZ

[half anchor]

gfm

[junior ravine]

cptdrax finally woke up: 💤 (10h, 39m ago)

[half anchor]

Wrong channel

[rich thistle]

what's up with this?

This emote has been rejected for use in personal sets```

so many emotes just don't work in personal sets. why?

[sullen hinge]

Personal emotes can be used in every channel on twitch, That means you can only add sfw and non toxic emotes to your personal set, you can try using the personal emotes only search filter to find already approved personal emotes

[sudden canyon]

2 questions, Im on firefox, anyway to turn off that annoying glowing green dot? And out of curiosity, changing the emote menu back? Otherwise its been good

[earnest roost]

redownload, Firefox version is dead

you're 6 versions behind

[granite arch]

Do I have to wait before I'm added as editor to the system?
A friend just added me but it's not showing...

[earnest roost]

create an emote set

[granite arch]

It only shows my channel

he may didn't add me then right

[earnest roost]

go to his profile and create an emote set

top right

if you dont see the button then have him do it

[eternal root]

Is there going to be a stable Firefox version in the future?

[granite arch]

Oh it worked, thanks

[earnest roost]

yes, it's technically ready to go, but i havent had time to actually set it up

[eternal root]

Nice

[sudden canyon]

Yea, that would do it. thanks.

[shadow flint]

How do I close the emote menu?

I miss being able to just click on the 7tv logo for it to go away

[woven galleon]

Issue when trying to update

[eternal root]

Is your 7tv button below the chatbox? It's a known bug: https://discord.com/channels/817075418054000661/1091038226036314122

[shadow flint]

Ye

[shadow flint]

Woah it works now thanks a ton!

[eternal root]

[shadow flint]

i saw that

[fading osprey]

hey guys !! I was wondering if there is a way / bot that allows you to transfer directly all 7tv emotes from twitch to a linked discord server (without manually adding them one by one) ? I went through reddit and other forums but ppl seem to agree that it's not doable.. I wanted to make sure, thank you in advance

[rugged dust]

pretty sure that'd be impossible even if someone coded it

[lavish shard]

#7tv-tools message
You can use this bot to make the process of adding 7tv emote as server emotes smoother

But at the end of the day, you cannot directly transfer all emotes in your emote set into discord in 1 go because discord has a rate limit for uploading emotes (like 50 emojis per hour)

[rugged dust]

Only reason there's automatic sync for bttv is bc night literally worked at discord

[earnest roost]

not only that but i think that limit is actually global

like, one bot account, can only add 25 or 50 emotes, across all servers

the bttv one has special rate limits though

unless they changed that since the last time i tried

[lavish shard]

When's the 7tv bots

[fading osprey]

well i guess i was too optimistic about this one 😭 tyvm for the answers !! i'll be sure to tell my discord that i'm definitely not doing this manually unless paid a lot of money

[lavish shard]

You can still try the bot
Just not guaranteed to work 100% of the time

If someone else in your server would like to do it manually, they can:

1. Open the emote page
2. Right click in the emote image amd open it in new tab
3. In the link address, change the file extension at the end from .webp to .png (if static) or .gif (if animated), then press enter to load the non-webp image
4. Download the image and upload it to discord
   4a) If the image file size is too large, then pick a smaller image size from step 2)
5. Repeat until you uploaded like 25 or 50 emojis then wait until the rate limit is over

[fading osprey]

duly noted Thanks !!

[quiet island]

@feral void hello bro, if you are, can you help me with the payment error?

[opal juniper]

YouTube login does not work with v3 7TV. Emotes are not displayed

[rugged dust]

YouTube currently doesn't work due to Google not allowing 7tv to connect with your YouTube account. Devs trying to find a work around.

[sharp python]

hello

why is my bttv not working

[quasi oxide]

7tv automatically disables it

[sharp python]

how do i activate it

[wet python]

no real reason to have both active tbh

[hollow compass]

Imagine still using bttv on 2023

[tulip solstice]

yeah BTTV is pretty much pointless and only causes glitches

it doesn't like to be used with other 7TV

[earnest roost]

not true, 7TV doesn't disable any extensions on its own

[sharp coyote]

annoying, how can i fix that?

[tulip solstice]

click it or scroll down should resume the chat

it should only pause when you scroll up

[sharp coyote]

yes i know but i want the ffz one

[sharp coyote]

it pause when i put the mouse at the chat

[earnest roost]

enable pause on mouse over then

[sharp coyote]

cant i disable it?

[earnest roost]

if you want to disable it then disable it

[tulip solstice]

"Scroll only" is the default option

Do you mean you want it to automatically resume scrolling when the mouse leaves the chat?

I've never used it so I don't know how it works

[earnest roost]

we just follow the native twitch behavior

not sure if ffz does it differently

[tulip solstice]

most people think ffz IS native at this point.

[earnest roost]

ffz is the extension with the least downloads of the 3 though

[hollow compass]

FFZ on default follows the same twitch behaviour but it can be changed like in the SS

[earnest roost]

yeah we just follow the twitch setting

[rugged dust]

but yet probably the majority of complaints for 7tv extension

[earnest roost]

which only supports alt or mouseover , or both

[earnest roost]

theres a fair bit of overlap i think, id say a few hundred thousand use both at the same time

honestly it's crazy we even got things to work somewhat nicely without the whole twitch site crashing constantly

people have actually been led to a false reality thinking extensions can be "compatible"

but that is basically impossible, the best one can do is make sure there's no total clash that ruins user experience

[clever chasm]

[earnest roost]

for long ffz had the advantage of maturity, so it used to be everyone just let them render chat

which is really what gave this illusion of compatibility

but obviously we're constantly evolving so relying on another company before we can implement our features isnt in our best interest im pretty proud of what we've achieved with v3, chat just runs way better now

[worthy arch]

i lost my house because of 7tv

[hollow compass]

It's a known bug and it's being worked on

[sullen hinge]

Could you dm me with your issue i'll take care of it.

[fringe lion]

Hey guys. I subscribed to 7tv and don't ask me how - I somehow deleted the personal emote group (0/5) and i have no clue how to recreate that group to put emotes into. please help

[earnest roost]

It is currently not possible to recover if you've deleted your personal emote set

[fringe lion]

I see... thanks for answering. wow that's sad though

[fringe lion]

so, to avoid misunderstandings - it's not possible to restore my ability to use personal emotes globally as of now?

[earnest roost]

correct, it's at the top of my priorities to fix though since we've probably had over a dozen people do this

[upbeat kayak]

For some reason emote updates arent working on 7tv nightly for me (v3.0.6.1000 + "Untitled Version")

[elder juniper]

I'm trying to upload a new emote(gif) but after the upload reaches 100% nothing happens

[elder juniper]

may sound stupid, but have you tried refreshing the page?

[signal kite]

Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated

[upbeat kayak]

the whole issue is that emotes don't refresh without refreshing the page, 7TV is supposed to update emotes automatically with their Event API

[elder juniper]

worked, thx

[tribal comet]

hello people, can you help me I tried to create an emote but it appears unlisted

[signal kite]

it's because it's probably pending approval from the mods

[tribal comet]

@signal kite thank you

[sullen hinge]

Unlisted doesn't mean the emote cannot be used, it will just not show in the public search repertory until approved that's all

[clever chasm]

not accepted personal emote again for some reason https://7tv.app/emotes/60ae6a5a9627f9aff44aef60

[lavish shard]

it's just hasnt been approved yet
put it in your personal emote set and wait until it get approved

[grizzled pond]

anyone know why a regex wouldn't work for chat highlights or how you do that?

[rugged dust]

i'm assuming you mean like this

[grizzled pond]

yeah I am trying this regex and it doesn't seem to be working /\bm[oO]+ng[oO]*se\b/i

[rugged dust]

that's out of my knowledge

[grizzled pond]

took off the case insensitive tag and it worked thanks so much

your example helped me

[lavish shard]

a mongose

[blazing ether]

[rugged dust]

You're welcome? Glad it helped

[turbid garnet]

pls let my animated avatar update mods, just let it slide this once bro pleaseeeeeeeee its the only reason i use the extension, and hot emotes but plsss

[rugged dust]

??

it's broken rn

it's not a matter of "letting it slide"

[lavish shard]

LetItSlide

[static garden]

hi is there a way to set 7tv to my new twitch name and not have it be my old one 👍

[unkempt cobalt]

Not currently. The rename system needs some work yet

[tidal grail]

the old 7tv chat cannot be returned, right?

[rocky gate]

Hi guys, does anyone know if using the private setting on an emote makes it exclusive to your channel only? or only available for YOU to use? I tried looking it up and couldn't find an answer

[worthy arch]

it makes it channel exclusive

you can still search for them

[rocky gate]

ohhhh. Thanks!

[unkempt cobalt]

it cannot

[tidal grail]

😦

[pulsar hatch]

Hey guys, why wont emotes show in clips, any idea how i can fix this?

[brave nimbus]

https://github.com/SevenTV/Extension/issues/437

[tepid pawn]

eloo guys

my 7tv aint working while im live

any ideas?

7tv website, perfectly fine, the emotes and extension

but it doesnt show up in chat

[rugged dust]

can you provide a bit more info

[tepid pawn]

everything is fine

but doesnt show up in live chat

everything was fine, like 2days ago i didnt touch anything i didnt even touch the grass
then emotes not showing up /even public emotes

confused unga bunga

[sullen hinge]

Are you streaming on twitch?
What is your username on twitch?

[tepid pawn]

im streaming on yt

miozp on twitch (not streaming
mainly youtube

[sullen hinge]

I see, I think there's been issues with the extension with youtube's site, It's being worked on though, not sure when it'll come back

[tepid pawn]

one of my streamer friends 7tv is working fine

thats why

Sadge

[fervent ermine]

i think i got banned. My user page wont load for anyone or me and in the console it says "Unknown user". My uploaded emotes are still up but i am signed out and pressing the Sign In button doesn't redirect me anywhere and just closes the small window. I am not aware that i did something to get myself banned but feel free to prove me wrong. The emote menu still works on twitch but in the settings panel i am also signed out.

[uneven horizon]

guys why do some emotes appear as text with a little broken picture? i tried disabling ffz as an extension and just having 7tv enabled and it still happens. i don't have bttv installed

[golden badge]

New 7Tv with Firefox Slows down my chat and makes it Lag .. Tryed with all the updates types

[earnest roost]

Make sure you're on the latest version, v3.0.6, the stable release on Firefox will be permanently stuck 6(and counting) versions behind

[golden badge]

So it doz not work with Firefox at all ?

[earnest roost]

Redownload

7tv.app

[golden badge]

ok i will try right now again

Thx

[golden badge]

3.0.6 is disabled

[earnest roost]

Wdym?

[golden badge]

it says use Nightly Release

[earnest roost]

Yes

Mozilla is being stupid, trying to do with what we can

[golden badge]

and thats 3.0.6.1000

yee i hope you can sort this out ma man i only use firefox

Thx

[earnest roost]

consider switching to a better browser such as google chrome if you want a better experience and a browser from a company that isn't as hostile to devs

[golden badge]

Sorry mate ive used Firefox for over 20 years will never use a different browser

[fervent ermine]

this is what pops up when trying to sign in

[earnest roost]

Sounds like you've got something blocking cookies

[fervent ermine]

Weird. I havent changed any of my cookie settings. Ill take a look tho

So i checked and my browser isn't blocking any cookies nor do i have something that could block cookies overall. Found out 1 of my recent emotes (that didnt have anything explicit in it) was taken down too which gives me more confirmation.

[rugged dust]

what's your 7tv username?

[fervent ermine]

sahtel_

[sullen hinge]

Looks like your account has been banned until Fri, 28 Apr 2023 01:17:09 UTC for reason 'Uploading NSFW (Explicit butt) emote.

[fervent ermine]

lovely, nothing nsfw imo and there are worse out there that are up but sure its not a long time ill wait it out and be more careful next time

[echo patrol]

is there a link to check progress/updates or roadmap for v3?

is mod rightclick actions priority :c ?

[rugged dust]

It was being updated here but I think now forgotten #v3-help message

[lusty tangle]

Is it on twitch's end that makes same message never send like it used to? (works on chatterino)

[velvet meteor]

returned 403 when i tried to upload an emote?

[vital tangle]

So my 7tv emotes just aren't showing in Twitch chat as a viewer. Like, I see people typing the emotes in chat, but the emotes themselves just don't show. The streamer in question has an overlay that shows the chat for like, later VODs and whatnot and I see them on the overlay (including when I type them) but not in the actual chat. I've tried disabling and reenabling, checking settings, etc. and it just won't work. This is on Twitch, Windows 10, Firefox, latest versions of everything. Any idea what's going on here?

[rugged dust]

ensure the emote is less than 7mb file size and less than 1000x1000 resolution

[velvet meteor]

it is yeah its 4kb at only 107x128

[rugged dust]

What 7tv version?

[rugged dust]

Can you send what you're trying to upload?

[velvet meteor]

i would if Clyde didn't think it were explicit

[vital tangle]

3.0.0

[rugged dust]

dm

[rugged dust]

The stable version will no longer update on Firefox due to Mozilla screwing up the version approval. Uninstall stable and try the nightly version on https://7tv.app

[vital tangle]

Oh okay.

[rugged dust]

🤜 🔔 @willow ferry any idea

[vital tangle]

What're the differences between the two versions? NGL the whole thing feels slightly sus to me, so I'm just curious

[velvet meteor]

it seems to be happening with any emote i am trying to upload

[rugged dust]

well in normal circumstances nightly would be used for testing and reporting bugs for newer versions, then later released to stable

#news message

basically, Mozilla reviewed an entirely different extension when reviewing our update and they rejected it with no way to appeal even though they reviewed the wrong extension in the provided logs

#general message

more context + proof if you care for that @vital tangle

[rugged dust]

wait try now

[velvet meteor]

ayyyyy

[rugged dust]

there was an outage apparently

glad we fixed now

[velvet meteor]

much appreciated

still seems intermittent atm but i thiiink it should stabilize with time?

could just be an influx of calls

[vital tangle]

Gotcha gotcha. Well, installed nightly and it still isn't working D:

[rugged dust]

What other extensions are you using?

[vital tangle]

Would BTTV be interfering?

[earnest roost]

Make sure you're not on private mode

[vital tangle]

I'm not.

[earnest roost]

Ctrl shift I show screenshot of logs from top to bottom

On twitch

[vital tangle]

Hang on a sec

Where do I get into the logs? What'm I screenshotting specifically?

Ohhh

CTRL shift I is to open the logs?

[rugged dust]

[vital tangle]

Gotcha gotcha. How do I maximize the logs so that they're all you see?

FWIW from what I can see, it's telling me Firefox can't connect with the "events.7tv.app" server but I'm not sure if that helps at all

[rugged dust]

just send a ss of it

doesn't need to be the full thing

[vital tangle]

This work? Lazy screenshots Sadge

[earnest roost]

That's deprecated, are you actually using the official 7TV extension?

[vital tangle]

Yes?

[earnest roost]

Show full logs from the top

Snap it to sides

So it's vertical

[vital tangle]

Sorry, I can't seem to get it to do that.

Aha

Got it

One sec

Okay, so based off what I'm reading unless I'm totally wrong, it IS an issue with BTTV interfering possibly, but I have both BTTV and the Nightly version of 7tv active and they've never interfered with each other before

[earnest roost]

Generally it's not an issue but it doesn't seem like you have 7tv at all

[vital tangle]

I...definitely do. I'll screenshot my add-ons

One sec

[earnest roost]

You're not using "alternate player" right?

Your page is blanked out so im missing context here

[vital tangle]

I am not, at least not to my knowledge.

[sterile plank]

maybe im blind or something but how can i change my 7tv username?

i click on edit profile and there is no possibility to change my username

[vital tangle]

Okay, so another oddity: when I click the 7tv icon in the corner of the Twitch Chat next to the bits thingy where it always is, there just literally isn't anything in the 7tv tab. When I click over to the other emote filters I see emotes. Shown here.

[round spindle]

Anyone know how to download emotes from 7tv or isnt that allowed?

[unkempt cobalt]

right click on the emote and then open in a new tab

[round spindle]

Been trying that

Check ur dms

[round spindle]

Saves as a WEBP-File

[cyan torrent]

open in new tab -> change .webp to .gif

and then dl

[upbeat kayak]

so 7tv nightly seems to have completely broken for me

no settings icon in the top right, chat messages bug out only showing 1 or 2 at a time

[tulip solstice]

is someone around to guide juan?

[upbeat kayak]

i dont have any conflicting extensions, it was working an hour ago with no changes since then

only 7tv console logs are these

[tulip solstice]

Might be that it can't download the extension or an update from the server

Does the non-nightly version behave the same way?

[upbeat kayak]

yes

(same error but expanded)

[unkempt cobalt]

@upbeat kayak no other active extensions. have you tried disabling everything other than 7tv?

I recall Anatole mentioning that he saw something like a password manager that had a weird conflict. so always best to start with only 7tv enabled and then one by one enabling them and checking for the same behavior

[upbeat kayak]

it still happens with all other extensions disabled

[unkempt cobalt]

what browser are you on?

[upbeat kayak]

Brave Nightly, but like I said it was working about an hour or so ago and I haven't restarted my browser or updated since then

[earnest roost]

@upbeat kayak what do u see when you load https://extension.7tv.gg/v3.0.6/index.3.0.6.5f86facd.js

[upbeat kayak]

i get the js file

[earnest roost]

try disabling brave shield

or whatever its called

[upbeat kayak]

i dont think thats gonna help but sure

i have it set to enable all ads and shit as to not interfere with my main adblock

[earnest roost]

also if this doesnt work just restart your browser it should fix it

[upbeat kayak]

yeah nothing changes

[earnest roost]

this looks like IDB cant connect

[upbeat kayak]

im running dns content filtering let me makes sure nothings being blocked there

doesnt seem to be

restarting browser

[earnest roost]

full restart

kill in task manager

chromium likes to hang in the back

[upbeat kayak]

ok yeah that fixed it

weird though

[earnest roost]

at some point if you've had your browser open for a long time, some things begin shutting down

or crashing

IndexedDB (which 7TV relies on) is one of those things

[upbeat kayak]

good to know

[earnest roost]

i think we just need to display a visible notice when IDB fails, with some common resolution hints

[willow ferry]

this is definately a chrome bug

alot of people have reported this

it seems to happen like as you said, when chrome tasks stay alive for longer than they should

[earnest roost]

is it tracked?

[willow ferry]

so two bugs really

[earnest roost]

@upbeat kayak how long did you have your browser open for?

[willow ferry]

not sure

my best bet

is it has to do with their dank tab suspending stuff

[earnest roost]

another user had this happen when they hadnt closed it for months

[willow ferry]

they recently introduced

there must be a deadlock somewhere

[earnest roost]

probably that "memory optimization" thing they added

[willow ferry]

yeah thats what i mean

[earnest roost]

which doesnt really optimize memory

it just makes the browser run slower

at no actual benefit

[upbeat kayak]

it hasnt been months but >24h

but i did run out of space on the drive where my appdata for brave is momentarily before this so it probably kicked it bc of that

[earnest roost]

ah thats probably it

IDB is disk-dependent

[upbeat kayak]

you'd think they'd have some kind of service that restarts it if enough space is freed back up though

then again chrome has enough processes running with it as-is

[late helm]

Is anybody else not getting notified when an editor adds new emotes?

[earnest roost]

are you using the actual 7TV extension?

[late helm]

Yeah.

[earnest roost]

should be fine, try refreshing

[late helm]

Nothing.

Nothing in my chat or otherwise.

I also have the FFZ extension on that was supposed to show that as well, unless that isn't compatible anymore.

[earnest roost]

@late helm can you show your console, ctrl+shift+i

[late helm]

Do I just paste it?

[earnest roost]

screenshot

from the top

[earnest roost]

console

[earnest roost]

default levels -> tick verbose

screenshot the rest

[late helm]

@earnest roost That's it.

[unkempt cobalt]

[late helm]

Yeah, no matter what I do, it is not showing up

shrug

[lethal harness]

how many seconds maximum can be loaded?

for animated emotes

[sullen hinge]

What do you mean by that?

[lethal harness]

Well I try to upload a 30 second long webm but the smiley after uploading is deleted

[hollow compass]

just make sure it's not above 1000 frames, and that it is under 7 megabytes large.

[jaunty field]

Is there a way to switch from monthly to yearly subscription without losing name tag color sets and the current monthly state? 🙂 Or do I keep it when I unsubscribe and resub with the yearly sub? ("Update Payment Method" does nothing btw)

[worthy arch]

You don’t lose anything you already unlocked

[lavish shard]

You will keep everything you've obtain from sub
you just wont be able to equip them as non-sub

[modest blade]

I see there’s a new version (3.0.6.1000) available, but every time I click the update button in the menu, it gets stuck on “please wait”

And sometimes when I click it, it says “update failed”

[wet python]

switch to the nightly version

[modest blade]

I am on nightly

[cunning zenith]

some emotes are blurred/censored, how can I fix this? https://i.imgur.com/w1Wr1ro.png

[worthy arch]

enable unlisted emotes in the settings

[cunning zenith]

oh thank god, ty ❤️

[bronze coyote]

Should I ping someone about the #984654513015242813 or just wait?

[midnight sigil]

Uhh, so ive been waiting to "receive my badge shortly" for nearly 2 weeks now, my 1.5 year badge. And still havent got access to it

[rugged dust]

you'll prob get it when next paints release around the beginning of the month

[shy river]

for some reason i am unable to add editors to my channel

[rugged dust]

7tv link?

[shy river]

https://7tv.app/users/6444ce9f777dbf6a09c20ea0

[rugged dust]

make sure the user you're trying to add has signed into the site before

[shy river]

ah ok

[midnight sigil]

Okay thanks

[shy river]

ok i tried someone else who has 7tv emotes on in their chat and they showed up in search

it works ty

[rugged dust]

[tepid pawn]

somehow i cant sign my twitch any tips

😦

please help im dying without 7tv

[lavish shard]

Log in through the current 7tv.app: https://7tv.app/
Not the old one

[tepid pawn]

when i try login from new web, it instantly goes to old one.

only way link youtube to 7tv is use the old 7tv app

theres only one source

please help

someone

when i use mozilla it shows up

[rugged dust]

it's not possible to link to YouTube at the moment, since Google hasn't approved 7tv.

A very small select amount of users have been able to use it but it seems like it's been reset lately for some people

[umbral flume]

is + not allowed in emote names anymore?

[lavish shard]

a-z, A-Z, 0-9
:-_() but only if used with other characters im pretty sure
minimum 2 characters

[raven roost]

Hey, how do I rename an added 7tv emote?

[lavish shard]

1. Right click on your emote and select "Use Emote..."
2. At the top right of the pop up window, enter your Custom Name for the emote
3. Click the green pen icon on the emote set you want it to be renamed as

[raven roost]

thank you!

[tepid pawn]

but im seing a lot of streamers using 7tv right now, 😮

[lavish shard]

some youtube streamers their youtube setup during v2 i believe
but since upgrading to v3 is a huge overhaul, google wanted 7tv to be approved again, but it's still yet to happen

[earnest roost]

incorrect google never approved us for oauth use

[tepid pawn]

so we dont know how long it will take right

we will just wait and hope google will approve 7tv

[earnest roost]

we will probably just reinstate the old sign in method

eventually

[tepid pawn]

when

[earnest roost]

which consisted of applying a verification token into your channel bio

not sure

[tepid pawn]

yeah i remember that

[earnest roost]

its definitely up there though

id say next few months

[tepid pawn]

OMG

ill be streaming for next few months without emote without 7tv

my life is gone

[earnest roost]

drop me a dm with a link to your channel i might just give it a manual link if i remember

yt overall is super scuffed rn though the extension doesnt even work on there (although a fix should be out in a few days)

probably just looking at a sort of "relaunch" on youtube somewhere down the line

ive considered our first launch there a bit of a failure all things considered

[tepid pawn]

okay got you thanks a lot

[tepid pawn]

hope you will check dms

[umbral flume]

[vernal shadow]

How can i fix emotes looking white or like that?

[lavish shard]

maybe you can rename it after you uploaded them?

[umbral flume]

that worked wtf

[lavish shard]

i remember this is caused by having light mode enabled on a specific browser
i forgot the exact details of it

[vernal shadow]

I have darkmode everywhere

[lavish shard]

what browser are you using?

[vernal shadow]

Opera

gx

maybe because of the new mods feature?

[lavish shard]

no this issue happened long before

dont think it's a recent issue

[lavish shard]

can you see if it is related to the force dark mode option?

[vernal shadow]

i can look

its off

[lavish shard]

out of ideas for now
make sure everything is up to date

[vernal shadow]

i just downloaded 7tv

Browser up to date too

Dk

Thanks for your help tho 😄

[tulip solstice]

Usually these issues are related to dark mode extensions

Twitch already has a dark mode. Maybe try blacklisting it from running on Twitch, if you can

[vernal shadow]

i dont have any dark mode extensions

[tulip solstice]

You said you have darkmode everywhere

[vernal shadow]

Yes but darkmode enabled

i dont have extensions that force darkmode or have force darkmodeon

[tulip solstice]

It doesn't matter if it's an extension or built into the browser; it can still cause the same issue

[vernal shadow]

how do i turn it off then?

[tulip solstice]

I don't know

I don't use Opera

But there should be a way for sure

Otherwise that's a big problem with the browser lol

[trim geyser]

Hi, are FFZ effects in the Nightly extension? Or the v3 stable one?

I don't see the w!, but the effect isn't applied either

[worthy arch]

the effects are not implemented

the text is filtered by default so you dont see w! spam etc

on nightly you have the option to turn off this filter

[trim geyser]

Oh okay, any workarounds to seeing the effects? Or just gotta use FFZ and wait for the 7TV update?

[lavish shard]

and both FFZ's and BTTV's emote modifiers will not appear on 7tv's chat

[fringe lion]

So, since I am one of the guys that deleted their personal emote set - is there a way to delete my current 7tv profile and recreate a new one, subscribe again so I get the emote set back?

[tulip solstice]

@earnest roost help him :PoroSad:

[vital yarrow]

Sweet, thank you. Don’t think I saw this formatting info anywhere and had the same issue. Could he super helpful to add a sentence or two explaining it.

[topaz river]

I hope this is the right channel bc I need help lol. I know this is a long shot, but I was wondering if it's possible to get a refund for a year subscription. I'm a twitch mod and about 20 mins ago I tried to add some zero-width emotes to my streamer's channel and I got the error that they were only available to subscribers. So I paid for the sub, but apparently it only works for adding emotes to my channel, not other channels I have access to. I don't really use/need any of the other features available through the subscription, and my streamer is subbing so I can add what I wanted. I should have done the month, but I wanted to save a few bucks and went for the year sub like an idiot... So if I could cancel it that would be awesome. If this isn't the right channel for this type of request, please let me know who to contact

[rugged dust]

probably dm anatole

[fringe lion]

we already talked about it, I don't mind waiting I am just wondering if this would be feasible since I haven't found a profile/account deletion option yet

[charred cedar]

is there anyway to change my username on the 7tv website? its got my deadname

[sullen hinge]

Not for the time being, but you should be able to do it soon™️

[mighty python]

I'm trying to link my 7TV and Discord accounts so I can get the sub role, but when I click authorise I get this:

{"status_code":403,"status":"Forbidden","error":"Insufficient Privilege: This connection is already bound to another user","error_code":70403}

[trail vine]

have you solved this? 7TV has so many bugs..

its happening to me aswell

[willow ferry]

not a 7tv bug

his issue was caused by a browser bug, yours probably is too

[frosty basin]

Someone in FFZ discord recently told me: "7TV has been having API issues, and part of that involved their shutting down the API for live events currently used by the 7TV Emotes add-on for FFZ. I believe the nametag paints feature uses that, which is why they aren't working."

Any ETA on this working again?

[worthy arch]

it only affects emotes

live cosmetics were never a thing on the ffz addon

[trail vine]

i have this problem in Opera GX and Chrome aswell

[subtle vine]

hi i uploaded an emote more than an hour ago and is still processing it is normal for it to last so long?

[worthy arch]

Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated

[subtle vine]

its 384x128, 5.39 MiB and has 350 frames

oh

[willow ferry]

Aren't you the same guy who reported that 7tv "breaks the video player" yesterday

I'm sorry but how can 7tv be simultaniously breaking the video player, AND not loading at all

Are you sure you just didnt disable it?

[limpid spade]

7tv just randomly stopped working was fine before, didn't add any other extensions don't know why

[willow ferry]

if theres the same error in console as the message replied to above

try killing chrome/opera/edge from task manager

make sure all processes are ended before reopening

it seems to be a recently introduced chromium bug

[limpid spade]

this error?

[willow ferry]

that causes tab processes to stay open forever, eventually exausting all disk operations

no

try killing tasks first, then if the issue persists

screenshot the dev console on any twitch page

CTRL SHIFT J -> Console

[limpid spade]

ok killing the tasks worked tyvm

[willow ferry]

yeah it should probably be reported to chrome, it seems a large amount of users are experiencing this suddenly

[tardy quartz]

Hello is there a solution for the twitch badges not showing up when installing the 7TV extension 3.0.6 on Chrome ? @admin @mods

[brazen root]

would the bot start filling default emotes as well ? like :rofl and fill it to \🤣 and make it the emote so like i do :rofl and i press enter it fills the emote and doesn't send the message :) because now i'm just sending incomplete messages because previous some extension did it idk witch on or how but it would be great if it comes back also i don't know if there is already a suggestion about i assume yes but....

[trail vine]

im telling you, im using BTTV and FFZ for years and never had problem. Few weeks i installed 7TV (so now i have 3 extensions) and problems occured immediately. When I disable 7TV, allproblems goes away. I was ignoring it at first because i didnt know how to solve it and what is causing these problems but now i find out its 7TV. When i disable 7TV all problems go away. When i back enable it, problems appear again. Im using Opera GX but i tried Chrome aswell to see if its caused by browser and its not. I also turn off PC every day, so my browser load after boot up from scratch aswell. Thats all i have to say. Im even willing to make a video from it that im telling the truth.

There is even more problems that these two, but i only mentioned them because they are primary.

[pallid drum]

i mean you can add zero width emotes to your personal emote set but then only you can use them 🤷

[pallid drum]

have you tried disabling other extensions or ONLY 7tv

[earnest roost]

7TV makes no modification to the player area

There is nothing that could possibly affect this, you aren't making sense

[worthy arch]

find a set with emotes you like

and right click to add them 1 by one

definitely faster than opening the emote page for every emote

[green vessel]

Howdy guys

7TV keeps telling me I have an update to do on chrome but every time I click on it it says no update or throtling

I tried restarting chrome and my pc but still same result

[wet python]

switch to the nightly version

[green vessel]

3.0.6.1000

That's already what I have

[minor pilot]

hihi, hope youre all doing well. im having a bit of an issue. i changed my name on twitch/every platform but on 7tv it doesnt seem to update at all, ive tried logging out and in, googling how but i cant find anything
it does say the collection is added to the new channel name but i changed my name to try and help escape some people stalking me and now 7tv shows my old and new name right beside each other, this is the only connection between the two accounts and i cant seem to figure out how to unlink them. i really need this sorted asap before the people use it to link my new account to the old one

i see now in FAQ, there is no way. this is really unfortunate, ive been a 7tv sub for over a year, id have to make a new 7tv account somehow otherwise but i can not risk those few people finding my new account name. is there anyway to manually update my 7tv name so people cant just google my old name, click the 7tv link that is like the 4th thing in google and from there click on my new twitch. i realllyyyy need them separated for my personal safety

[green vessel]

I guess I'll just ignore the green dot for now

[earnest roost]

@green vessel do you see a green cloud icon in the settings menu on the home page

bottom middle

the version check actually isnt needed anymore since the extension is capable of patching itself

only reason youd see the green dot is if it somehow failed to download the patch

[green vessel]

It's stuck on please wait forever

[earnest roost]

you're on an old version

[green vessel]

It's been doing that for every update for the past few months but usually it still downloads it in the background eventually

But this one it just refuses

[earnest roost]

the current version is v3.0.6.1000

[green vessel]

Yeah it's the one i'm trying to download

[earnest roost]

can you open your browser console and show what u see there

ctrl+shift+i

[green vessel]

while keeping the 7tv window open?

[earnest roost]

doesnt matter

[earnest roost]

console

[green vessel]

Oh

[earnest roost]

screenshot from the top, enable verbose logging from top right dropdown

[green vessel]

Give me a sec I'm not familiar at all with this part

Can't find verbose logging

[trail vine]

not yet, i will try tomorrow. But it wont solve anything.

[trail vine]

And yet it does

[green vessel]

Was in the wrong menu...

[earnest roost]

huh

can you try disabling your adblock/anti-tracker extensions

it's failing to download the manifest and defaulting to local files

[green vessel]

throttled

[earnest roost]

what

[green vessel]

Was saying that when I was trying to download

Now it's saying please wait again but nothing happens

[earnest roost]

download what? the download is automatic

[green vessel]

It's never been automatic for me

[earnest roost]

disable tracker/ad blockers and see if the issue persists

[green vessel]

I did

[earnest roost]

it is automatic but you have something blocking that system from functioning properly

[green vessel]

Even disabling adblock completely isn't helping

I'm gonna delete nightly and reinstall in to see if it fixes it

Is it possible that's it Twitch Turbo that acts like an adblocker that could also block the update?

Even after a reinstall same result

[earnest roost]

does the same happen on stable

[green vessel]

Lemme check

Version 3.0.6 for stable

It's not trying to update

[earnest roost]

strange im not sure why youre getting wrong headers on the manifest hit for nightly

the good news is stable is essentially the same as nightly atm feature-wise

nightly is synced to the actual source repository so it's more likely to break

[green vessel]

I'll check to reinstall nightly with the next iteration then, much appreciated help

[glossy portal]

I need help with paints and badges. So I changed my username and relogged in on the 7tv website and now It says that im not subscribed and it shows none of my paints nor badges. How do I fix this?

It says that I still have my current equipped paint and badge equipped but I cannot change anything because none of it is there.

[craggy crane]

will the 7tv addon on ffz ever get updated? its getting annoying to have to refresh the stream when a new 7tv emote is added, i know i can just use the 7tv extension but i really dont like how it changes the chat entirely and i love how i have it setup now with ffz

[earnest roost]

ffz also changes the chat entirely

[craggy crane]

as far as i know, with ffz only really the replies are changed, how i have those those set up with ffz i much prefer how it looks to how 7tv does it, i also dont like the padding, subs/resubs, channel point redeems etc

i personally, and i dare say many other too, use 7tv for the emotes, the rest of the chat features change too much for my liking

[earnest roost]

well, for now you'll receive subpar support since the current priority is on our immediate stack; work on a third party addon used by <3% of the userbase comes after

[craggy crane]

thats fine figured i would just throw the question out there

[willow ferry]

Yeah the unfortunate reality is that FFZ's chat rendering is not 1:1 with Twitch as it exists right now, many users are used to this look

The unfortunate part is that compatibility in this way is not possible

[craggy crane]

tbh i thought more that ~3% would have been using the addon, ty for the info tho :)

[willow ferry]

two extensions both trying to rewrite the way chat looks

regardless of the way each looks or how they look compared to native

both do rewrite

everything

100% of chat is changed, regardless of styling

[craggy crane]

damn i thought they only changed some aspects of it not the whole thing

[willow ferry]

yeah its not really possible to do it any other way

you need the control

[earnest roost]

the previous version of 7tv (v2.x.x) simply handed over chat rendering to ffz if it was detected

thats how it was "compatible"

[craggy crane]

that makes more sense

i dont suppose the option to swap control is in the question then? theres a lot of things i like with the 7tv extension just prefer how ffz does things with the chat

or would that be too complicated to add without a rewrite?

[final oasis]

Is Stable Release 3.0.6 out? 7tv.app says so, but the link to the Chrome Web Store says it's last update is still on version 3.0.4

[earnest roost]

disregard the version on chrome store it doesnt matter

the correct version is shown in the settings menu

we dont always publish the updates to CWS if there isnt a need for it (ie the extension patches itself)

[abstract dune]

curse words being censored? idk if 7tv thing or twitch thing

a curse words is typed and it puts ********

like asterisks

[elder wasp]

i believe that's on twitch's side. i was goofing around with multiple accts in a channel, through the same browser, and one would see asterisks and the other would not.

[abstract dune]

ah ok

thats weird

thank you tho

[snow portal]

yeah it should be a twitch thing, i dunno why it’s a setting but it is

[abstract dune]

v strange indeed

[abstract dune]

yea i fixed it ty <3

[covert remnant]

spam bot from this server just messaged me

@waxen copper

[fickle crypt]

Hey I'm on Firefox using 7TV Nightly and it is bugging out like crazy. Basically, multiple times a second, for a single frame, random parts of the screen (like a 200x400 pixels block, or 600x 100 pixel block) will appear in other parts of the screen. Is it making it pretty much impossible to have the add-on on

For more clarity, this happens, except those squares only appear for a single frame, and appear multiple times a second (this is just an edit I did on paint to simulate what happens, not an actual screenshot)

I disabled all my extensions one by one and tried on microsoft edge with no extensions. I can confirm that it's 7TV specifically causing this

[willow ferry]

This is literally impossible for any browser extension to cause

[south mesa]

Just curious, what would be the reason why when I add an emote, it says the emote is deleted?

[fluid plover]

Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated

[south mesa]

Got it, I'll take a look at that right now

[south mesa]

Thank you so much, this worked

[fluid plover]

[fickle crypt]

I mean... I don't know what to tell you? It starts happening again the moment I enable 7TV. It stops when I disable it.

Unless it was very coincidental timing the 2-3 times I disabled and enabled it

You obviously have more knowledge about this than I do so
But I don't really know what else to do about it for now

[sudden canyon]

On FFox and recently updated to the nightly to remedy the update notification. I've since noticed by chance nearly every new twitch tab i open will not have the plugin running and I have to manually refresh to get it. This used to be a rare 1 every few days, as opposed to now I opened 5 tabs and only 1 had the plug in running. Am I missing something to increase that probability?

[rugged dust]

that's a new one

Next time it happens could you check your browser console to see if there's errors?

[rough folio]

im having this same issue, my nightly just refuses to download

or rather, update

[rugged dust]

what browser?

[rough folio]

ff!

[rugged dust]

go to your add-ons settings and try to check for updates for 7tv nightly

[rough folio]

sadly that didnt work :(

[rugged dust]

maybe try reinstalling?

[rough folio]

for whatever reason when I remove it and reinstall it, it just reinstalls to the old version I had 💀

v3.0.4.3000

[earnest roost]

@rough folio can you try now?

nvm

yeah im not completely sure why some people are getting bad cors

[rough folio]

yeah it didnt work :<

its alright for now! i honestly thought i was doing something wrong on my end somehow pfft

[proper mortar]

how do i combine zero width emotes with other emotes?

[worthy arch]

you type the zero width after a regular emote

[proper mortar]

thx ❤️

[minor pilot]

hihi, i now this got skipped over but im really wondering what to do here. i was able to remove one of the names by creating a new dummy discord account and linking the 7tv account to that dummy account, allowing me to unlink the twitch so the names arent side-by-side anymore but im completely unable to create a new 7tv account because when i try to sign in it just auto opens up the old name. what should i do here?

ive had to remove 7tv for my channel completely after paying for it/using it for everything for over a year, this is really sad to me

[brave nimbus]

a admin can change your name

[wet python]

for now you cant change your name, hopefully itll be fixed soon.

you can try disconnecting your twitch, logging out of 7tv and then logging in using twitch

unless it was changed when the name change was worked on recently

[minor pilot]

is there someone specific i should contact??

[earnest roost]

your name on 7TV has no effect regarding functionality on twitch @minor pilot

it's purely cosmetic

[minor pilot]

i know but the orginal message has more into that is important.
i changed my name due to safety reasons related to stalker, theres a police investigation going on right now, im genuinely worried for my safety and your service is the only thing linking the old alias to my one one.
if i connect the accounts, it shows the names side-by-side, allowing the person to find me again.
i cant connect them because of that in the current state

7tv website is the only thing on the internet that can allow them to link the two

[earnest roost]

ah, you could've told me that before sec

whats your username

dm it if needed

[minor pilot]

can i dm? i dont want to link them side by side anywheres public

ty

[proud flume]

Greetings ! Since the 3.0 update, the colon-completion for emojis is now an option you can toggle.
That means if you turn it off, you don't see emojis (duh) but if you turn it on, you get all the emojis (for example, all skin and hair colors), which is not practical and, as indicated, severely impact performance.
However, if you disable 7tv, you're able to see the basic emojis only and not the thousand variants. Is there a way to do that with 7tv ?
Cheers !

[nocturne plank]

Hi everyone, in obs mention not work when tag me, someone faced this problem?

[lethal harness]

What does Zero-Width mean? And what is it for?

[feral void]

Are you using streamlabs or streamelements?

[nocturne plank]

i am use chat in obs(built-in), with ffz plugin

[feral void]

Zero-width emotes are emotes that overlay a regular emote. Example, a zero-width emote of a hand waving can be overlayed onto a regular emote, making the emote look like it is waving

[nocturne plank]

i saw that plugin 7tv in ffz plugin update 1 year ago,
maybe this is related to this?

[rugged dust]

Kathy is back

[rugged dust]

currently no I don't think so

[feral void]

7TV isn't supported on OBS @nocturne plank

[feral void]

[proud flume]

Oh bummer ! Thank you for the answer

[rugged dust]

however in the latest nightly update I believe you can change colon completion to "starting with" instead of "includes" to reduce the emoji spam @proud flume

[brazen crystal]

Hey, I'm trying to search 7tv emotes and sometimes I'm getting infinite loading (Rate Limit Reached in network tab). How can I prevent being rate limited? I just want to search emotes :D

[rugged dust]

are you trying to go past 25 pages?

[brazen crystal]

No, just searching I was max on 3rd page. But it seems to be fine now

[rugged dust]

[cedar basin]

nightly version is bugged on chrome i had 3.0.6 the other day now it reverted back to 3.0.4

[cinder oasis]

yeah happened to me too... it used to download the updates itself but now i see a green dot + i get the "update failed"

[mighty python]

Is it just me that the site is being slow for

and i still haven't got my sub role

[glossy geyser]

Yeah it does seem to be having issues, I tried to sign in and got a cloudflare error

[keen furnace]

7tv having issues atm?

[cedar basin]

7tv down?

[keen furnace]

multiple reinstalls i still have this

[velvet epoch]

[vocal garden]

i was gonna say

[glossy geyser]

[glossy geyser]

Also the home screen is wrong since it's 1000 now

[keen furnace]

@earnest roost sorry for ping, but LOTS of people are having issues now. Is this known?

[feral void]

He is having a look at this

the site i mean

[glossy geyser]

[keen furnace]

Is that bound to the emotes not working for some people?

[feral void]

The site is currently down atm, Anatole is having a look at it currently

[cedar basin]

refresh

[feral void]

oh he fixed!

[keen furnace]

pag

thanks!

[mighty python]

can i get some help? trying to link discord with 7tv for sub role but getting this

[feral void]

It appears that you have your Discord as a separate account. We'll remove this account in a bit, and then you can link your Discord in your profile page

[mighty python]

alr, thanks

[mighty python]

also quick question, what are the guidelines on personal set emotes?

since i've seen that a few are disabled

[feral void]

We're a lot harsher when it comes to personal emotes since these can be used anywhere on Twitch. We're not allowing flashy, lewd, violent, and any emotes that would be used to target a streamer

[mighty python]

fair enough

[rugged dust]

@mighty python there's also a filter on the search bar where you can search for emotes previously approved for personals

[mighty python]

ooh, thanks

[clever chasm]

I tried this as a personal emote but there was no way.

[lusty tangle]

Anyone know if there's a bot to track emote additions/removals from 7tv to discord?

[rugged dust]

That's not possible, but you can use this bot #7tv-tools message to add emotes manually

[lusty tangle]

Yeah was only wanting channel changes really

like this but webhooking to discord channel

[rugged dust]

[lusty tangle]

Guess gotta wait till someone makes it since lazy

[feral void]

@mighty python You should be able to connect your Discord account now, make sure you do it in your user profile page

[mighty python]

Was able to link it, but I’m getting this on the YouTube one now

That was when trying to login to twitch

[twilit glacier]

How do I leave this place?

@everyone help me how do I leave this era

[fluid plover]

https://i.imgur.com/sJpgg7W.png

[twilit glacier]

How do I get there

[feral void]

It's not possible to link you YouTube account atm, we'll post an update here when this changes

[twilit glacier]

How do I get there

[fluid plover]

top of the channels list

[feral void]

https://i.imgur.com/xxBRGUF.png there's a dropdown here

[twilit glacier]

Ok thank you bye

[fluid plover]

[twilit glacier]

Ok thank you bye

[worthy arch]

[tulip solstice]

that was quite a funny little exchange tbh

[unkempt cobalt]

sorry you must boost to leave this server

[tulip solstice]

I'm goona boooost

[velvet meteor]

do new channels start with the 600 limit then get raised after a set time?

[tulip solstice]

You may have to raise your set's max emote count

sometimes it doesn't automatically upgrade

[velvet meteor]

already did it only capped at 600

[willow ferry]

yeah the slot count for new users is actually hardcoded

and didnt get updated

[sullen hinge]

it'll get updated soon someday

[willow ferry]

[tender lotus]

So I downloaded 7TV Nightly and it doesn't seem to be working at all on Chrome

Can someone help me please

[fluid plover]

Make sure your chrome is up to date

[tender lotus]

It is and I have refreshed it

[fluid plover]

And also completely restart chrome

Like kill it in task manager

And restart it

[tender lotus]

Ok I have just closed Chrome

It isn't in my task manager

I can't see the list of emotes

I see emotes on the streamers chat but I can't see them in the chat from my side

[lavish shard]

Do you see the 7tv button top right of the twitch page?

[soft pelican]

Im geting some emotes censored like this
where do i disable this feature?

[fluid plover]

Uncheck this in the 7tv settings https://i.imgur.com/AbAs9uN.png

[soft pelican]

thanks!

[inner mist]

Having issues where my streamlabs live chat no longer shows 7TV emotes in my live chat? Is there a fix to this? I have BTTV emotes and FFZ emotes enabled already too but my live chat still doesn't show it in streamlabs, only chrome.

[lavish shard]

https://www.youtube.com/watch?v=Klb7VlgZ1CY

[hollow compass]

click on cog wheel, switch to non-mod settings, then open the FFZ control center and make sure the 7tv addon is enabled in there

[inner mist]

tysm and you too @lavish shard Got it fixed

[south mesa]

Does 7tv have a function where it would have access to use emote wall as a feature like BTTV and FFZ do?

[umbral flume]

like Kappagen?

[lavish shard]

https://github.com/RealityRipple/EmoteWall

[south mesa]

Thanks, I'll give this a try

[ripe surge]

silly question, is there a way to get 7tv on firefox still or no?

[lavish shard]

https://addons.mozilla.org/en-US/firefox/addon/7tv-nightly/

[ripe surge]

ty

[west pecan]

can someone from the admins change the nickname in 7tv? from jonyfinqq to VELWAVEE please

[feral void]

At the moment you can't change your 7TV nickname, this will be fixed soon

[west pecan]

ok

[frozen crest]

i just came here to say THE UPDATE SUCKS A$$ SWITCH IT BACK

[nocturne vault]

[rugged dust]

N

[lavish shard]

imagine censoring ass

[earnest roost]

are you gonna say what sucks about it or are you gonna be like one of those idiots with nothing of value to say

[rugged dust]

using bttv and ffz

[cloud olive]

Hello guys, i need help. Im using 7TV and after last update, in my chat sub\VIP icons disappeared. How to fix it ?

[rugged dust]

are you using any other twitch extensions?

[tight igloo]

Can i change my 7TV name, when i changed my name on twitch?

[lavish shard]

#help-old message

[tight igloo]

And how can I get a translator badge if I've already translated something?

[worthy arch]

be patient

also it depends how much youve contributed

[livid lily]

how can we get 7tv emotes on discord ?

[rugged dust]

#7tv-tools message current best way

[livid lily]

but is there a way to add them as gif ?

[rugged dust]

huh

[livid lily]

turn the emote into gif

[rugged dust]

for what

[livid lily]

idk, I want them big

[rugged dust]

right click the emote on 7tv and open link in new tab, change the .webp at the end of the link to .gif

[mighty python]

Is there any way for me to change the name of my personal emotes for me? Since there's a name conflict between a channel I'm in and my personal emote, so only I can see my personal emote while everyone else sees the channel one

also how can i get my sub discord role

[rugged dust]

personal emotes cannot be aliased

[rugged dust]

discord sub role currently doesn't sync, will be fixed soon

[mighty python]

bruh ok

[rugged dust]

would be impossible to moderate aliases, there's already tight guidelines for personals

[cloud olive]

Yes, im using also "betterTV"

[rugged dust]

Try disabling that and see if it fixes when you refresh with Ctrl + f5

[cloud olive]

i did, i turn off it, and still dont have icons

[cloud olive]

oh thank you !

[cloud olive]

i refreshed again and now its works... i see icons

[rugged dust]

[cinder oasis]

what happens to my settings if i reinstall 7tv? do they reset?

[willow ferry]

no

[cinder oasis]

is there something wrong with the nightly version on chrome?

[rugged dust]

don't think so

[snow portal]

yeah ive been having problems with nightly too

[cinder oasis]

i was on version 3.0.6 yesterday it was reverted back to 3.0.4 and now its tells me to update but it won't work

[snow portal]

i would just uninstall and reinstall

i just did that and it works

[cinder oasis]

just tried that but it didn't work

[orchid eagle]

is there a way i can yoink someones whole emote set?

[rugged dust]

if you're an editor for their channel you could put their set as an origin for another set

origin basically yoinks

[shut pumice]

i have been trying to add animated emotes to my discord but these past few days the animation stops and even if i save the file as a .gif it doesn't work on my personal comp. Funny thing is when i went to work this morning and looked you guys up i was able to download and save animated emotes as a .gif. Any help is appreciated!

[fluid plover]

https://www.tetra.lol/

[cloud olive]

@rugged dusti again have this problem, cant see sub\vip icons in my chat. I thought i done with this problem, but when i turn on stream today, i saw that still cant see icons. My "betterTV" is turned off. Do you have any idea how to fix it ?

[keen steppe]

elp

I'm signed in

so why do I get this error

[earnest roost]

try relogging i guess

[keen steppe]

tanks, that worked

[hoary zealot]

my 7tv broke
it doesn't show up on twitch at all even though I have it downloaded and configured, any idea how to fix?

[lavish shard]

check the extension site permissions

[hoary zealot]

I'm using edge, and it says it has permissions

https://i.imgur.com/M3V3k7o.png

yet it doesn't show

https://i.imgur.com/TZP5xEm.png

[earnest roost]

do you have low disk space by any chance

[hoary zealot]

I mean I don't think so? I'm on my laptop but I have 5gb left and I doubt I need more than that

[earnest roost]

ah yeah thats probably your issue

[hoary zealot]

damn really

[earnest roost]

7TV relies on an in-browser database (IndexedDB) and the browser will automatically kill it if you have low disk space

restarting should make it work again but it will be unreliable and crash randomly

try freeing some space

[hoary zealot]

will do, I'll have to check again after I'm done

[hoary zealot]

that ended up doing the trick, thanks m8

[strange oar]

What if an emote is both sfw and non toxic? Is there some sort of notes section attached to these things to understand why they are blocked from personal use?

I just subbed to 7tv literally to use one emote:
https://7tv.app/emotes/6284f52464619b37b7519018
Its a cat dancing. Thats it. For dancing to banger songs. I cant imagine why this is rejected for personal use.

[blazing ether]

we're quite strict on our personal emote guidelines. I believe that one is specifically limited due to being to high motion/distracting.

[strange oar]

I thought that might be the case. But im looking at the emotes that are flagged as "personal use approved" and many of these are as distracting/high motion, if not much more so. Some even come with flashing lights that may not be so good for people with Epilepsy.

Just trying to understand the thought process is all.

[lavish shard]

https://7tv.app/emotes/62203ec3b825598c205c93ad
You can use this one

[strange oar]

Its just not the same, but thanks for the recommendation

[earnest roost]

i approved it, seems fine

[rugged dust]

[strange oar]

Oh my goodness thank you so much!

[empty thorn]

Hello, I noticed that when watching VODs with the 7TV extension active, it takes away the ability to click on the timestamps in the Chat Replay (which work sort of like a hyperlink) to jump to that respective time in the VOD. When I disable 7TV and watch Twitch extension-less, the ability returns. Is this currently being worked on? Apologies if I'm in the wrong channel.

[hollow compass]

I had no idea that was a thing

wow, just tried it, that's neat

[earnest roost]

is that useful though? in fast chats at least the messages are pretty much always timed to the current second of the vod

[sullen hinge]

It is somewhat useful I mean Its mostly used for small streamers to find certain stuff from vods

[hollow compass]

not sure if really useful, but now that I know it exists I might use it for something, specially when I'm just clicking all over the place to find something on the vod, I usually check chat to know around the time that I should look at

[sullen hinge]

once you do a time skip it deletes most of the chat history as well

[empty thorn]

Yeah when going through VODs and skipping around chat replay, being able to click on those timestamps to obtain context on what was just discussed if you went past it is incredibly helpful, it’s a vanilla twitch feature that I’ve used for as long as I’ve been on the platform, which is why I was surprised that the extension took it away.

[earnest roost]

i mean the fact it exists natively means we should add it yeah, no one mentioned it before

it wasn't intentionally taken away, simply not implemented

[empty thorn]

Yeah I could have sworn the feature was still retained before the massive update the extension went through a little while ago, I only noticed relatively recently that it wasn’t there anymore

[sharp python]

how do i cancel sub renew?

[hollow compass]

https://7tv.app/store

[unkempt cobalt]

[hollow compass]

Fixed it

[unkempt cobalt]

[rugged dust]

[hollow compass]

|| ||

[jade pike]

Currently I am using 7TV Nightly (due to the Firefox Issues), but right now it seems to be stuck on v3.0.0.12200. This means that I can't see BTTV Emotes. However I can't seem to upgrade to newer Nightly versions that get shown to me whenever I open the 7TV Menu. Is there a fix to this other than "just use Chrome"?

Also some side information: I already did a reinstall of both Firefox and 7TV Nightly today.

[rugged dust]

Did you disable/remove the stable extension?

[jade pike]

I do not have any other Extension installed right now

[earnest roost]

Im not keeping up with Firefox anymore Mozilla keep removing the extension

Not sure what's the deal with them

Just switch to chrome

[wet python]

[jade pike]

well sucks, I guess. Guess I'm stuck with the broken version then unless Mozilla change their mind.

[eternal root]

Not switching to Chrome. I've been using Firefox since before Chrome existed. Also, I'm not keen to use a browser made by a company who's whole business model is collecting data about you.

[rugged dust]

They removed nightly?

[earnest roost]

Yea i think so idek

I do have the self distribution stuff basically ready to go

Firefox is just managed by a really bad / incompetent company unfortunately

[wet python]

Maybe have a link to manually download the extension for the Firefox friends

[echo patrol]

😦 Please when ETA for moderation upgrade? @earnest roost rightclick moderation

[earnest roost]

The problem is basically that they keep randomly flagging the extension and then I just don't see it bc I don't have time to deal with that every 3 days

[wet python]

Isn't it possible to install extensions from your PC like in chrome?

Like how they installed the old v2 after the 7tv upgrade

[earnest roost]

You can actually go to GitHub and install the xpi from the latest release

It is signed

So Firefox will let you install it

I can't guarantee it'll auto update though I didn't set that up fully

[wet python]

Yeah, so just add a disclaimer for Firefox friends

And that the problem is because of their browser, not 7tv

[echo patrol]

=/

[torpid steeple]

I saw an Eastern handle in a Twitch chatroom which wasnt translated in chat like it normally is. Clicking on the handle DOES show the translation. No idea if this is a bug or a feature but its something worth noting.

Also did I use the correct term, Eastern handle? The handles with kanji I think?

[rugged dust]

I think there's a setting for that

[torpid steeple]

eh if there is Ill take a look. Still dont know the right tech term/colloquialism for Eastern handles though

But kudos!

[digital star]

if ive changed my twitch name is it possible to also change my 7tv name associated with that twitch account?

[lavish shard]

#help-old message

[digital star]

any eta on that?

not trying to rush just would be nice

[hollow compass]

sometime between today and the next year

[digital star]

fantastic

[rugged dust]

[digital star]

[rose vale]

[echo patrol]

hyru i want to ask, how to get 7tv subscriber role? im subbed since long time

[rugged dust]

sub role sync is broken

Has been for a while

[echo patrol]

can I get it please?

[sullen hinge]

or the year after that

[echo patrol]

..

[trim geyser]

Hello
Plans on adding FFZ effects to new 7TV chat? I keep not seeing the !w, etc.

[green salmon]

Is there a way to reset to default settings? I can't see channel 7tv emotes and idk why

[rugged dust]

No

[trim geyser]

[rugged dust]

you can reinstall the extension

[green salmon]

I did and it still doesn't work

[rugged dust]

might need to clear cache

[green salmon]

perhaps

[copper spoke]

you can delete the seventv IndexedDB in developer tools

or then you have some extension compatibility conlifcts

if you show your actual issue it'd be easier

[green salmon]

BTTV emotes work btw, just 7tv emotes don't

[frigid mist]

Hello, why does this kind of emotes ( https://7tv.app/emotes/6286477949bfbd86b87bb674 / https://7tv.app/emotes/616ec945b6d21adaffbe8e60 ) get manually refused every time ? Have they been used in bad ways in the past ?

[rugged dust]

huh

[green salmon]

@rugged dust @copper spoke I fixed the issue by reverting to 2.2.3

[rugged dust]

Lol