#help-old
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Brave
i feel like brave for some reason must be blocking this

typical crypto browser behavior 
!
yeah i saw some people complaining about this for brave
Mine auto updated just fine 
you can trigger a manual update though
or wait whatever is the amount of hours google takes to ping for updates
what's more manual than clicking the download button

it would autoupdate eventually, this just lets you do it faster 
Anatole if you setup the remote updating thing, this will never be an issue huh

i think 3.0.2 is very good
probably dont need any further emergency patches
so i have time to make the maneuver, it'll probably a couple weeks to get this all in order between trials and review times
Hey, can we please have an option to not show the green dot for new updates? last time i refreshed at it went away, this time no matter what i do, it stays blinking away
it'll go away in a few hours if you cant update for any reason
I'll just block it with ublock, thanks anway


Hey all, It says there is a new update 3.0.2 but nothing happens when I click to download it (Firefox)
yea i saw it too
Does it work for you?
firefox is currently stuck 2 versions behind as mozilla is a bit of a disabled company
nightly is up to date though
I'm new to this so sorry if this is obvious, but what's the difference between the default version and Nightly?
nightly basically gets updated whenever we push any new change
so it might not always be fully tested / sometimes break
But most of the time it fixes stuff from the stable version
Or adds the new stuff
so far yes ironically nightly has been more stable, since issues were found on the main branch after a more widespread rollout
I mean, the only functionality I really care about is emotes and auto-claiming. Both seem to work fine on the stable version so I'll prob stick with it. Ty for the help!
did anyone else experience perfomance issues while typing with the latest nightly on firefox? if its just me i might need to get a new browser 
Honestly just get a new browser 
hope this is the right place to put this. my 7tv sub renewed over a week ago and the entire time it's been saying that I'll receive my 6 month badge shortly, is it meant to take this long?
are you on a monthly subscription or a yearly subscription?
monthly
As far as I know with yearly subscriptions this is a known issue, and it refreshes at the start of the month when new paints are released, not sure about monthlies tho. Probably just wait till tomorrow and the new badge should be unlocked then
Ah okay thanks! I'll have a look tomorrow!
i am using microsoft edge and sometimes running badges on twitch channels
Do you have Nightly by chance? or just stable? and what browser are you on?
I allso have this issue, way overdue
Probably wait till tomorrow when the new paints are released, if the new badge doesn't arrive by then then it'll definitely be a bug that can be fixed
same happens for me on firefox 
and now the update thing is gone too so cant update apart from installing from 7.tv
on firefox the extension can't be update from the extension itself, currently 7tv is stuck on 3.0, for now the best option is to install the nightly version instead you should be able to get nightly from the 7tv.app site
firefox denied the extension update so not much they can do rn
how long has it been like that?
a few days
do you mean the progress bar or the payment options?
denied the extension update reviewed something completely different then called it 7TV 
yeah i should probably note somewhere the extension is going to poof from firefox's store 
try waiting until tomorrow when the new paints are distributed, new badges often appear then
im not talking about the progress bar
my account is in like a weird state of subbed and not subbed
and i cant update any payment info
yep, using firefox
for firefox try this one instead https://addons.mozilla.org/en-US/firefox/addon/7tv-nightly/ and disable the current one you have installed
Has it already happened? Bcause mine is still deleted.
Yeah I'm using nightly and have been for a little while, still face the download button just
ing at me even though I press update and etc, I have to like update the extension from the manage extensions page
firefox skill issue. it doesnt let the extension update itself. 
yes this is something about firefox, extensions can't update themselves or something like that, can only be done directly from the extensions mangement
makes sense
I think Anatole mentioned something about removing the button, but probably been super busy with all the stuff that was being done
why? 

well yeah, still denied tho lol
very odd in general
dont remember if Anatole ever mentioned what kind of extension it was that got denied https://cdn.discordapp.com/emojis/493353113332219924.gif?size=48&quality=lossless
Iโm currently on the nightly version of 7tv. Can I switch back to the normal version now?
Or does it not really matter which version I have
It doesn't matter
You can if you want to right now though
the stable version and nightly are identical
Alright
"Stable" in this case though doesn't mean less likely to crash
it just means less frequently updating
stable changes
I might just keep nightly then. Iโd prefer to get updates that fix issues sooner than later
is this extension doesnt work on yt anymore?
unfortunately not. google hasnt approved 7TV so it kinda leaves development dead 
hi, why is my chat language now english? She should be German. Version 3.0.2.3000 nightly. can i change that?
highlights off
is the beta tester color still available?
it is not. the beta has ended and the last day to unlock the paint was March 9th iirc
ok
Highlights from does not change the fact that the language is no longer German ๐ฆ
Parts of the extension (onboarding and more?) will be translated somewhere in the future. Suggestions have already been made and are waiting to be approved by a mod. "Mentions You" is not among the strings to be translated, though.
BTTV blacklist not working after the 3.0.0 update
maybe it's a conflict with bttv and 7tv?
Thanks
sorry tried to read through the chat and didn't see--is YouTube support down? Don't see icon in live chat or emotes changing. Using newest Chrome, all other plug-ins turned off to test.
Yeah something is causing BTTV blacklist to be fucked up by 7tv
I disabled 7tv and the blacklist works perfectly

7TV rewrites the whole chat so BTTV cannot block terms. But if a suggestion has been made for that kind of functionality the devs will implement it in the future.
yeah i'm not waiting that long 
You can leave a suggestion for functionality in #1011268040408698930 if it is not yet suggested
Whydo i need to refresh afteradding emotes
the twitter post?
stabil, microsoft edge
As a Twitch moderator, I can no longer ban by right-clicking on names
right now there is no right click context menu. it has been suggested in #v3-help tho so hopefully in a future update. in the meantime there is the modslider and the mod icons.
Thanks. I'm going back to version 2.2.3 now
i dont think you can 
yes, that works. You can find old versions via google. e.g. at github. download and install zip file
hey i have a problem i cant see any badges like moderator or subscription badges
i can only see 7tv subscriber badge nothing else
describe your environment, browser, version
what version of the extension
3.0.2
have you refreshed since updating?
u mean reinstall the extension?
no just refreshing the page
ye i keep refreshing to try to fix it but nothing changes
before 3.0 everything was normal
this?
yea open it up
is it fixed without bttv/ffz
i disabled them and now it works
it works with bttv but not with ffz
ok
can you export your ffz settings for me
should be under something called "backup and restore" under their settings menu
ill send it u on dm
I can't seem to replicate your issue
Are you sure you're looking at new chats, and not historical messages?
right click moderation coming anytime soon
?
most likely, it's been asked
ty all the best 7tv is the best โค๏ธ
If i changed my name on Twitch, what do i have to do for it to change on 7tv, because my old name is still displayed
ye im looking at new chats
I know Anatole announced name changes as of the 28th. I dont suppose signing out and back into your 7tv account helps?
@unkempt cobalt no, i've tried that multiple times ๐ฆ
I'm having the same issue - no Twitch badges when both 7tv and FFZ are enabled 
turn off ffz and it will work
somethings wrong with 7tv and ffz compatibility i think
yea I know but I want my FFZ compressor
Are you on Opera?
๓ /GX
Chrome
Hello my personal emote collection has disappeared and I can't create a new one.
7tv still broken on chrome for me. works fine on Firefox tho
i think half of my chrome extensions are related to twitch. id like to clean it up a bit. does 7tv contain some/most of the features of FFZ and BTTV? id like to get rid of two out of the 3 emote extensions if possible
looks like both FFZ and BTTV emotes are available through the 7TV extension. and the rest of the features i dont care about so ill get rid of the other 2
thanks me for the investigation

Hey there. Have a picture of a friend im trying to upload and get an emote made on 7tv, but every time I upload it instantly says emote no longer available. Any recommendations?
Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animate
That worked! Gracias Amigo!
Can anyone tell me how to get the 7TV Cinema Mode back to YouTube? (which is like the twitch one)
Is there a way to make a new Personal Emotes set if you deleted it awhile back?
the sets will be restored soon
im still waiting on my 3 month badge. are badges just slowly rolling out to people?
unfortunately because google wont approve 7TV for oauth. devs are stuck in limbo until someone at google decides to approve them
bruh oke
yt Cinema Mode literally useless. lol
Oh man I had that question too. Saw Cinema Mode gone and it sucks ๐ฆ
Google
reply threads are still broken 50% of the time what do i do
still having the sub issue, I think an admin needs to reset my account or something
what version of the extension are you on?
not the badge thing, it's an account problem
oh my bad 

does the newest version of the extension not work in Brave?
I think the only ones who can solve this would be one of the admins as the old fix no longer works. #help-old message @feral void
๐ค ๐
yeah it seems so 
I had the same issue before and at the time the old 7tv website still allowed you to log in so I was able to fix the problem there. now that you can no longer log in that fix is dead. if for some weird reason Kathy can't fix it Anatole will be able to https://cdn.discordapp.com/emojis/907017334202462278.gif?size=48&quality=lossless
why does 7tv work half the time since the update
refreshing, opening new twitch tab does nothing
what's not working in particular?
anyone know how to uncensor emotes?
ok
Can a new set of personal emoticons be created if you have deleted it ?
Probably this: #news message
at the moment no. however they will be restored "soon" according to Anatole.
new paints today following the new schedule day 1 each month ?
does 7tv not work on youtube for anyone else?
Hi. my 7tv emotes stopped working for twitch since the new update ๐ฆ what to do
appearance -> vanity
Where can I find that? inside onboarding? from clicking the extension
how do I disable animated emotes I cant find the setting and my computer is going to fucking fry and cook up
I think this was meant for you
@fair haven

what other extensions you using?
I'm missing my 7tv button ๐ฆ
๐ฆ how
just
that doesnt matter
might be an adblocker @hexed cedar

hmm I'll try to disable each plugin/ad stuff ๐ฎ sec
by any chance are you on firefox with private browsing enabled @hexed cedar
no?
sir this is a tech support line

what is bro waffling about
yes fr, move along
๐ 
Found it out. Using Brave browser, the Brave shield was blocking it ๐
๐
they are always watching...
hey, subbed to 7tv yesterday the name paint changed almost immediately, but the animated pfp haven't changed on twitch. But the animated pfp shows on 7tv's website and in the extension is this a bug? 
my account is still borked
uh lemme check sorry ive been busy
its okay !!!
animated avatars are temp disabled, should be back today
been dealing with scale issues
(see #news )
cool tyty! just waited a day in case it took some time to take effect
it's normally instant now, but yeah had to disable it while we were working around some server panic
thank you for fixing my account 

hi, i use 7tv for youtube livestreams, and recently the 7tv theater mode disappeared from all my devies. I'm not sure if this is a user error on my end with plugin management or if the feature was removed? can't find anything on google about it
google will not approve the extension for youtube so unfortunately you are out of luck 
so it was a feature previously but it was just removed?
making sure i wasn't going crazy because i knew i had it before. I'm not sure why yt doesn't have an official theater view
this was a 7tv feature yes
just got this and it works which is cool https://chrome.google.com/webstore/detail/youtube-livestreams-theat/cmjhejfkhdonjimgkinjdombabgfbcal/related?hl=en
it wasn't included back as part of a general wind-down of our youtube integration, though might make it back in later
it was my fav feature
just lacked priority due to the fact it's not even possible to use youtube & 7tv atm
ty for the help

No theater mode or emotes menu
Yo so erm
is there a way this emote can become available for personal use https://7tv.app/emotes/63e510274c6d6cdd1742a19c
findue putting a fake mustache on to try and sneak that emote through two days later 

no way that emote is crazy i would really want that in my personal set
nice try 
im sure you wouldnt change it back...
pinky promise so they can trust you, fin 
A lil help here?
ok i cant just make that deal
if it got rejected it got rejected
scroll up 
Wait it includes the emotes menu too?
correct
So you basically say rip extension for youtube

@normal violet
so soon โข๏ธ

Hello, please advise, bought a subscription, put animated avatar, but on Twitch it did not apply and no one sees it
see โฌ๏ธ
Hello , can someone please tell me how to turn on "emote sound" thanks .
make sure you are on the latest 7tv update
I disable it and now i dont know where to turn it back on
Click 7tv icon next to your avatar on top right and choose general, there will be option to turn it on
here ???
yes but you dont have that option
@analog saffron are you on firefox by any chance?
are you on the latest version?
how many alts did u use total 
is anyone having issues with their badges? my ffz badge shows up in chat but my chatterino badge doesnt. I also disabled the other extensions.
Some badges are not available yet
yeah I kinda figured. 7tv responded to my tweet and they said if I still had issues with it to just let them know in discord 
hey there, i tried to uplaod a emote with sound ( tried mp4, webm ) and as soon it is uploaded, 7tv says
that is the emote i try
Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated
could i get the subscriber role on here as i didnt get it after subscribing
you need to link your discord in 7tv.app (which might have issue with creating a new 7tv account instead)
i did link it
where is emote sounds 
There is no such things as emote sounds
@civic fable
What browser ?
microsoft edge

Maybe try uninstalling/reinstalling. @civic fable 
check version at the bottom (i am installed 7tv nightly)
try 7tv nightly 
i'm trying right now 
There is no tab for the 7tv channel emotes, although there was before, and now they are not displayed in the chat, although global and betterttv emotes shows. On other channels, everything is fine, but on a particular channel for some reason suddenly disappeared
I can NOT get my badges to turn off per the settings I have in FFZ anymore since the update.
?
can you link that particular channel?
https://www.twitch.tv/arimakishka , I honestly do not know what happened, I was chatting during the stream and after refreshing the page, the tab with the emotes of 7TV channel disappeared except global emotes
they have no set selected
they need to click the cog wheel on their profile and select the correct emote set
question is there a way to keep the new 7tv as i love the mod slider but keep my chat settings from Ffz being used as i prefer and have set perfectly to my liking?
hi im getting chat lag on opera with the new update
ty
i left my computer on last night when xqc was live and the emote sound effect party was going on at full speed. Now i restarted my browser and can't hear the effects anymore in offline chat 
make sure you have the sound effects turned on under general and its also not muted here
i refreshed and it worked but my paint disappeared 
probably because of this if I had to guess. #news message
PepeNPC

Will one only get 5 personal emotes?
Oh okay. Cause I have been subscribed since January 2022 and only have 5 now. Thought you got more with more months
nope thats bttv
idk, could be the same model
7tv broke and i dont have a setting menu now 
nothing in the top right corner next to your profile picture?
nope

name change?
yeah I have same issue, sometimes it doesn't show up but everything works fine
actually, emote sounds do not work dunno if its because of that
maybe 7tv settings waiting for emote sounds?
What does the โemote volumeโ button do?
lets your raise or lower the sounds that the emotes make
all the paints are broken too cant see any now 
I didnโt know emotes made sounds
maybe this #news message 
Iโm assuming thatโs new
Guys I don't have emote volume button, in settings too, I reinstall 7tv extension and nothing happened 
firefox?
opera GX


idk try 7tv nightly version
extension shows what emotes have sound with a little speaker symbol 
nvm found out it just doesnt work on opera 
im on chrome and its random
Still nothing 
might have to try a different browser
was on gx as well and had the same issue

i use 7tv on yt and its not working at all i can't see any of the emotes or anything i have tried uninstalling reinstalling and even tried 7tv nightly and it still wont work, i have and ad blocker so i wanted to know if ublock origin effects 7tv in any way.
I turned off the sound of emouts and now I donโt know where to turn it back on
7tv settings > general
???
weird, should be there 
youre not on the most recent version then. anychance you use firefox?
hello there, does anyone know how can i make 7tv either not show this emote selection (the white box) or make it put a space after the emote text ?
and youre on version 3.0.2 of the extension?
the sound on/off button just disappeared when I clicked "disable"
go under 7tv settings 7TV button> cog wheel and it should be under general to check back on
Is anyone else having problems uploading emotes
it says
The second I try to make one
ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated
Thank you
no problem! 
yea... as expected 
I'm unable to update the addon to v.3.0.2. I see the update message in the 7tv control panel but when I click it sometimes it works and sometimes it doesn't. If it works it gets stuck to "Downloading please wait" state and nothing seems to happen even after waiting a while.
yep
are you on firefox?
Using firefox, I've tried restarting the browser too.. I only recently started using 7tv so it could be it never worked for me (when updating)
the extension has been removed from firefox as mozilla rejected it on false grounds
and the option just isnt there at all? even after a fresh install?
they were gonna delete it after reviewing completely different code that had nothing to do with 7tv
for now, go to 7tv.app and download the nightly version instead
it will be updated
opera gx

just downloaded 7tv and the chatbox just isnt there ? on chrome on mac
uninstalled and reinstalled
is it just a weird mac issue
I see it was a Firefox issue.. will there be an announcement when the stable version is working again?
yeah. Anatole is going to look at self hosting the extension because of the firefox reviewer mix up.
what happens if you try to install the nightly version of the extension? you can find it at 7TV.app
already tried, same thing shit

feeling like a conflict with bettertv or frankerfacez
or it's in the browser
I don't know anymore
please, how do i remove this ?
try disabling FFZ and BTTV and checking in the 7Tv compatibility tab or any other extensions it might detect
do you by chance have FFZ or BTTV installed?
both, actually ๐
try disabling them. 7TV by itself actually supports emotes from both other extensions pretty sure that preview you are seeing is from one of them. I wanna say FFZ
let me try
where can i install chatterino nightly?
ah thanks it was video size greater then 1000 px thanks for reminding me. al tho the video had sound, it is not a sound emote now
removed bttv, seems ok now, but now i am missing emotes
7TV actually has a version of chatterino that supports lots of the new features that have been added. you can find it here: https://github.com/SevenTV/chatterino7
Chat client for https://twitch.tv. Contribute to SevenTV/chatterino7 development by creating an account on GitHub.
missing emotes? you should be able to see all of the channels enabled emotes via 7TV. unless you mean bttv personal emotes then yeah I dont think those are supported
sound emotes are just an april fools joke, you cant upload emotes with sound
ye, i think you're right. thank you, sir
np! 

I turned off FFZ and BTTV in the browser in the extensions, I finally got sound in 7tv, and then turned FFZ and BTTV back on and everything is fine
why do you need 3 extensions active at the same time
glad you got things working! just be advised running all three extensions is bound to cause some clashing between settings and such
np 
Hi! I can't use clickclick to timeout anymore. THe modslider dissapears when I install 7tv.. Any fixes for this yet 
there isnt currently a right click user context menu in 7TV but it has been highly suggested. should be in a future version.
Hello, i used to use this website to clip stuff, well after the update to V3.0.0 this method stopped working so i looked into this. and found this this are the requested scripts i assume when a channel has been specified however you get this (second screen) and a bunch off errors ๐คฃ i'll put these in & 3th screen all of this stuff is called seventv so i assume it is meant to be 7tv ๐ and now is the question if it is from 7tv is this will come back or what is happened with it
anyone have the same issue? emotes did not show in chat but the preview of emote is working
Couple of questions:
-
Is the planned integration listed below intended to replicate BTTVs ability to pin a message at the top of your chat when it is highlighted by your highlight rules?
-
If so, has there been any indication of timeline for this feature? It's the thing I miss most that broke from the V3 update
yea, i wanted to know if there is a nightly 7.4.2 version, i could only find 2.4.2
thanks
does anyone know if you can still get the beta tester paint?
No
That ended on march 9th

was there a way for the emote menu to show all emotes in 1 page? Thought that was working before but now its forced into separate pages
I feel like I'm the only person on earth rn that can't see or use 7tv emotes. I've tried everything, reinstalling, restarting, using nightly, disabling 7tv and trying bttv or ffz and none of them show 7tv emotes in chat or the emote menu (on chrome) / I can see the normal 7TV global emotes, but nothing uploaded to channels
there isn't. feel free to post a suggestion in #v3-help
are you running any other extensions other than 7TV right now?
Nothing else at the moment either besides 7TV, tested that also.
Was working fine before today so not sure what could of changed on my end.
I mean you re-installed so you're on the most recent version. if you know the channel has 7TV emotes for sure I'm at a loss. might be something in the console that someone with technical knowledge could help with. im dank so its no help to me 
anyone know of a chat widget for obs that shows the name paints?
vmyk just woke up: ๐๐ค (2m, 4s ago)

thank you!!
Hi. Any way of disabling the background to Chatis chat overlay? I get its an April Fools thing but it just makes it unusable for the day when it blocks all gameplay under it. ๐ค
Also isn't April Fools only supposed to last til noon anyway? Is that not a thing people do? xD
we arent chatis support so you'll have to ask the dev 
when giving an emote a custom name before adding it to a channel doesnt actually rename it even tho in the UI it shows the renamed box thing
I need help, configuring options I deactivated the 7tv button and now I can't access the emotes or the options to activate it
tnx 
I accidentally deleted my Personal Emotes set, it there anyway to restore it?
you're not alone
im gonna try to have them restored sometime today

this is my last day before i go on a week break so trying to get some last minute stuff done
Much deserved break 
thank you for all your hard work mr tole

Still no changes
Did you change the animated avatar from inside the 7tv.app website? or did you do it on twitch?
Im pretty sure animated pfps are still disabled
might be something for atol to look at before break 
yeah i have a branch reinstating animated avatars
but i tend to avoid pushing changes live during peak hours
restarting the event service causes a gigantic traffic surge that sort of slows down everything for like a minute
Does it try to do it for everyone that tried to upload a animated pfp while it was disabled at the same time? 
it's not uploading that was disabled, it's delivery
you can still upload but the data that indicates to everyone else you have a pfp is blocked
Ah
I do not have the emote sound option and I am on the nightly 7tv for firefox
ahah ofc from 7tv site
is it possible to get this account deleted? https://7tv.app/users/631d4d3f4f3e0f1fc59f9fc5
when can we recreate a collection of personal emotes that we have deleted?
not atm but soon, Anatole probably working on it
so idk if im just impatient or something but the percentage bar always just sits at 100% when i try to upload an mp4. After like 10 mins i refresh and nothing is in my created emotes
Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated
can i fix this somehow? if i tab a emote and press the spacebar its bug like this
and it also look like this, if i only press tab
Animated avatar workings now, thx
is there an option somewhere in the settings to hide blocked users again? i can see blocked users in chat again, theres a reason why i blocked that person tho 
(or do i see those cuz im mod in that channel? question still applies if thats it)
if you're a mod you'll still see that persons messages because otherwise you wouldn't be able to moderate people u blocked.
I'm guessing the way you had it setup was with FFZ blacklists, which can delete messages from people even on channels where you are a mod. 7tv replaces chat fully so features from other extensions like that one won't work properly. You can suggest it in #v3-help on the integrations threads too.
I remember having to set it up like that on a channel I was moderating a long time ago. But never used it since then.
this replicates twitch behavior (which also shows blocked users as a mod)
ok im sorry when its talked about here anywhere but couldnt find it my subbadges or any badges doesnt show anymore in chat am i missing something ? ๐
for me getting 7tv nightly fixed it. disable 7tv - enable nightly - disable nightly - enable 7tv. dont ask me why it worked, that fixed it for me tho
hey one of the streamer added me as an editor how can I add emotes for him?
make sure he has a set added to his profile
then his name will show up as an option when youre adding emotes
okay thnx
installing 7tv nightly fixed it for me thank u โค๏ธ
it was the same without 7tv for me
oh aright
i think it is, not loading for me and logged me out
yea same
ok yea ts back for me now too
Hey, Does anyone know how I change my nickname on 7tv, the name is still my old Twitch name?
@granite arch Im wondering the same thing myself, i tried logging out and in several times and it still shows my old name
yes thats the thing, I also tried to connect youtube to hope it worked after it, but no results, the API is also down 
Hi, i have a problem with my account and payments on https://7tv.app , can and where i can contact with someone? 
Why does Nightly remove channel points??
wtf even without 7tv it doesn't show my points????


I was playing around with the discord/twitch/youtube account logins and now I lost my account. how do I retrieve it? I think it was overwritten by my discord profile
Anyone know how to fix this? All of a sudden all emotes show up like this. Iโve uninstalled/reinstalled multiple times. Iโm on Edge
How do I hide the last 2 badges? They're toggled to hidden in FFZ but 7tv is overriding it
I think thats a current bug thats being worked out but dont quote me
if you go into the 7tv preferences you can choose "No Badge" instead of the other badges
hihi, on both 7tv nightly and stable, the chat box disappears for me and I can't figure out how to fix it
I just can't chat LMAO
if you subscribe: 1) do you get all of that month's paints, or do you have to pick one, and 2) do you lose the paint(s) if the subscription lapses?
you get all of them, and they stay in your inventory. you can only use them while subbed though!
Thanks for the info 
Is it an April's Fools that it's stuck on downloading? It's annoying because the 7TV icon keeps flashing green
i assume you are on firefox?
the extension was denied on false grounds and has been removed from firefox
you can download the nightly version from 7tv.app
I don't see a setting for badges in 7TV. Tried searching too
you have to go to your profile on the actual 7tv website. 7tv.app
that only hides my own badges of which I have none. I want to hide the badges on other users
no option for that currently unfortunately
Is there an official statement on that matter?
Yeah I saw that, but it doesn't explain why beyond "complete incompetence"
they reviewed code that wasnt sent in by anatole
code from a completely different extension
and denied on those grounds
Okay thanks
Yeah also to add to this, the code that they DID deny (which was not from the 7TV extension)
was the reviewers fault
They must have been new or not known how to setup dev environments
but they broke whoevers code that was, by not building it correctly
denied ours
then mozilla refused any appeal attempts
and had our listing locked
The only extension on firefox then is "7TV Nightly"
Which is just a faster updating channel than the standard release cycle
But otherwise identical
hey just a bit of a help needed question
my emote is just stuck at and the rest of the screen is blank, any ideas? The same has happened a few times when trying
Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large, less than 50 fps if animated
ty it was the size that was off !
Is there no way to buy previous paints?
Anyway to change my username on 7TV? Its stuck as my previous twitch name and don't see anyway to change it?
Hi, I accidently deleted my personal emotes set, how can I get it back?
thanks for the info 
its been 6 days how long does it take for emotes to get approved
charge 70 v-bucks per paint 
emotes are already idling there forever i think. i can only trust those that will be instantly approved. 
i guess i'll get to it
the old 7tv emote menu had new emotes at the bottom. The new menu seems to show them alphabetically, is there a way to switch it to where new ones are at the bottom again?
has anybody else had trouble with the personal emotes appearing? i dont have those 5 as an option despite being subbed
probably pending approval 
actually you dont even have the set
did you delete it at some point?
yeah haha thats what i meant
ah
nah, i havent done anything with my sets since the update
weird
im hoping its just a bug and itll load up soon but i wanted to see if there was a more immediate solution
i wont fill much chat so mods/devs can look at your problem since i can't rlly help with that 
does anyone know if/how u can get the twitch pronouns extension to work in the new 7tv chat?
atm is not possible but I think it was already suggested in #1085995849965899806
damn, thats lowkey tragic 
hopefully it gets figured out soon
bttv emotes broken for anyone else rn? (on firefox with ffz installed as well)
yeah. only globals are showing currently 
Just use FFZ for that kind of thing
7tv is meant to be a high performance chat replacement, with minimal bloat and feature creep
kinda weird to not consider there could be a way to add it while also keeping those properties but pop off ig
Well as I understand it, the addon would need to be rewritten to avoid affecting performance, but be passive aggressive ig
an idea for the v3 extension to fix this overflow with smaller width windows on chrome? (or allow removing of some of these elements like ffz did?)
only when you're a subscriber to a channel it seems that the right aligned follow/notifications/manage sub buttons overflow into the chat.
Not an issue of the extension, but seeing if an enhancement is feasible because can't see the stream timer easily
i cant see 7tv emotes now, why 
Is there a reason Iโm not seeing some emotes. I see most of them, but thereโs a few thatโs not showing up for some reason
I have the nightly version
probably this? #news message
Not sure if thatโs why
hope im not reasking a known issue, but my bttv emotes for specific channels through 7tv have been working, and for some reason rn they arent but i can still see global bttv emotes. ive refreshed a bunch and wondering if theres a fix 
oh someone else asked this already, dont see an answer tho so wont delete this yet lol
@remote zephyr @modest blade It seems like BTTV has blocked the 7TV extension from requesting anything from their api
meanwhile their extension blasts our API at 100s of times a second because they use an old outdated endpoint
We may be able to workaround on our end
but not quickly
expect BTTV emotes not to work for now
unless they decide to revert this

so i had a notification that theres a update for 7tv but it never updates, its been stuck on downloading please wait for a hour now https://gyazo.com/9ac9b5aed4f09d3935fce577a0f408e0
night saw the success of v3 and april fools ๐
Would running both 7tv and BTTV allow us to see them?
which is weird because globals still work
yeah looks like bttv is being anti-competitive again
unless this gets reverted we'll be going public
we will work around it and block their requests from going through to us
as retaliation

actually globals only still work
because we're caching them
on the extension side
if you were to clear your 7tv data they would not work either
no
Can't install 3.0.2, is there a direct download for firefox?
nightly
dont need bttv globals, add them to your channel through 7tv, we have better quality versions of them anyway
im on firefox 111.0.1 64bit
huh, interesting
oh I have
except for the random junk that's still in the globals no one uses
exactly what i did
can you tell bttv to also remove feelssnowyman cuz its getting annoying trying to write
and getting that as a suggestion
are all the old globals on there just super early BTTV adopters or what? I know of, like, Cobalt and Gabe obv but
https://betterttv.com/emotes/566ca11a65dbbdab32ec0558 like what is this
why is this still a global
why is night so unbelievably mid 
if I add nightly, I need to remove stable, correct?
yes
tyvm
were you able to find the original for KappaCool? I dug around for awhile a couple weeks ago but couldn't find it
is there a way to disable the twitter feed on the 7tv app?

so no help?
go to 7tv app and download nightly version remove stable
ye nightly version only one where no lag
and mods will delete if u ask why regular version lags

I think they should pin a message for firefox users coming into here and asking
I dont have any issues with lag, just doesnt update when I press the download button
me when i spread misinformation
๐
just go to their web site and install nightly, the stable version get rejected and blocked by firefox @restive hawk
me when i lie:
i think they got confused and thought this message was deleted <#general message> but it was just in a different chat

ill swoop in last minute and take credit, no problem dead star glad to be of help
god the ego on this guyโฆ.
heโs so coolโฆ

I uploaded a emote but it says its made by my old username is there anyway to fix this?
aka fix so it shows my new username on 7tv, i also dont see my animated pfp 
I tried logging out of 7tv and loggin in but nothing changed
as in the faq says
do you have other accounts linked to your 7tv?
I remember that re-linking your twitch account can fix this issue but you need another account linked first otherwise you can't login in the first place and lose your account
No i dont 
not from my knowledge, how do i check that? 
on your profile under the sets should display your connected twitch account
in that case no,
i did go to my twitch settings earlier and unlink it and log in nothing changed tho 
i thought 7tv accounts can have their name changed
well if they can not by me 
so im guessing theres no way to fix it? it honestly is bothering me 
first i didnt in twitch and I tried in the website also not working
What browser are you using
chrome
If chrome, then check if it is up to date
dev says he'll look into it later on #help-old message

I did
thing is if I use vpn I can see the emote in the website
anyone know why i cant see bttv emotes?
Somewhere GMT +2?
workaround going live

@blazing ether
thanks for letting me know
yes
Probably related issue: #help-old message
Read: #help-old message

it works fine if I ping the cdn unlike @delicate bay can any one assist plz 
@willow ferry how does this do anything
the extension is on twitch's domain thus
why would cors play a role?
Because this is not what he changed
what did he do
whats the issue
and he saw that and is fingerprinting us
example
no other client does this
on curl
just this
literally
LULE
fixes
referrer stuff was just insurance
works without it though
is he retarded why would he do thi s
i thought everything was fine with him
after he started supporting our extension in his
if we ban him unironically
we would fuck him over way more
than him banning us
does he not realize that
I cant see emotes like this problem #help-old message
can u show me ur console
it wont be in console
we send in a worker
would need to inspect the worker before it sends the request
dank to do
dont worry about it
yeah I know I'm talking about his stuff
The console in chrome when you load up the Emote page
did u navigate to the page which breaks the emotes?
yes
hey how do I delete a 7tv account? I accidentally created a second one with my twitch (original is w/discord) and now I cant link the twitch to my original. please and thanks ๐
whats the name
was the Personal emote thing ever fixed? I still can't get mine ๐ฆ
could you also delete this account please https://7tv.app/users/631d4d3f4f3e0f1fc59f9fc5
done for both
thank you
๐
can someone help?
whats up
I completely deleted it while trying to open the emote area, I guess I don't know how to do it again. can you help
I can also open emotes from another channel directly to my own channel, if that's ok
What "it"? Your personal emote set?
Create Emote Set
from here
okay, that's it, can we transfer emotes?
from where
I want to switch from a channel that I am an editor to my own channel
While doing this, it is not possible to delete emotes on both channels, right?
if you remove the emote from the origin emote-set, i think it will also remove from the other one
ok i understand thank u mf
I disabled BTTV in 7TV on accident and I can't re enable it for some reason
how would you even do that
figured it out, I knew that it was blocked by the extension I just didn't know how to re enable it I just had to manually go back to google extensions and enable it
I just found out after in the news and look dumb after disabling it 
you can switch to the nightly version for now if youre watching a channel that has bttv, it has a fix @regal locust
How do I do that? 
download via https://7tv.app, left hand side
you can easily switch back to stable afterwards once the update comes through
Got it ty 
if i want to add zerowidth emotes to a channel as editor do i need to be a sub or the streamer?
the streamer
i can also gift the streamer right?
Yeah
nice ty 
+1 sub
emote preview shows the
emote but in chat it doesn't
Hey I would like to cancel 7tv subscription as my account got banned. It still takes the money and can not cancel it as i can not login to the account. Any idea what to do?
dm kathy with some info
thanks!
anybody else missing 7tv emotes .. worked 2 days ago .. did something change? ^^
awesome thank you for the quick answer โค๏ธ
should make that a server announcement
we will later today
Hey, i have changed my twitch nick but it did not updated in 7tv for months. Is it possible to fix that?
try logging out of 7tv and then log back in
i have done that
That's how it should work, probably hasn't been fixed yet
Just be a bit more patient, will get fixed soon 
same issue changed my name a month ago logged off and on multiple times didn't changed yet but it will eventually
Anatole said he will take a second look at it, there's just some other priorities atm
#news
yeah i get that i'm not complaining i'm just addressing the issue but i wait in patients ๐

did u just delete 2 accounts cause people asked you to

hi yes my name is xqc can you delete my account please

how can I delete account myself?
or can any admin delete this account? https://7tv.app/users/640395ef0977db85fa3a4136
anatole will do it im sure
can i ask why you want to delete your account @devout nimbus
i connected discord to my main 7tv account and now I cant login
can u send me ur main
emotes not showing why ?
ty
what now if dont have next step to add emote? 
Make sure it's smaller than 1000x1000 resolution and file size less than 7mb
ok working, thanks.
ps. it would be nice if this information was visible in the upload emote
@lavish shard 
we think so too 
classic
Hi folks, will there be an option to increase font size? With updating 7TV and disabling BTTV to prevent compat issues, I can no longer increase my font size, which was a nice addition for me personally, given my visual impairment. >
Thanks in advance ๐
๐
Ah, I haven't seen that yet, wasn't sure how to deploy the 7TV config yet, but found it now. Thank you!
You're welcome! 
Hi, can someone help me? i cant see some emotes, yesterday it working fine.. today its broken. Any idea how to repair it?
check #news
thx โค๏ธ
How to get emote sounds back

Maybe they'll reconsider with enough support on the suggestion thread #1091944146610159698 message
yo im subscriber what to do
Please clarify 
gimme dat right now
๐โ

makes a new account
asks anatole to delete the account


tbh there should be a way for users to link/unlink/merge accounts
so admins don't have to
every time is a fakin nub
nah it should be almost instant
it used to be at least
unlucky
discord linking is scuffed as shit, makes a new 7tv account when trying to link 
I blame Melon

guys, its a little bit weird saying that but.. I want emote sound back as a client side ๐
^
Surely


wat is going on?
bttv emotes not visible bc they're blocking us from using them with 7tv
download nightly version of 7tv
dochmm
Other channels might be using the emote via 7tv instead of bttv
why can't I use :GIGACHAD:
I dont understand why i dont get the Subscriber Rolle. My Discord is linked too
scroll up
roles aren't syncing currently
and haven't for months
will get fixed eventually
And can someone restore my Personal Emotes? I deleted it by mistake
Will be restored soon
so if i want the night version then do i need to remove 7tv normal version then add night version extension ?
dochmm
yes
got a link to this yo ?
thx, so can i get the rolle manually?
@hot elk
it's synced so I'm not able to 






oh fr?
๐







thank you

<- real pepeW
@willow ferry
hydra cock 

